[{"additionalPlain":"#LI-LT1\n\n\nWhy You’ll Love It Here\n \n• Flexible time off \n• 401k to help you save for the future\n• Generous medical, dental, and vision coverage for full-time employees and their dependents \n• A parental leave program that includes options for a paid night nurse, and a gradual return to work\n• Infertility/ assisted reproductive services benefit\n• Employee referral bonuses to encourage the addition of great new people to the team\n• Snacks and beverages in the Office, along with fun events to celebrate\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military \n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"#LI-LT1
Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Sales","location":"United States","team":"Account Managers","allLocations":["United States"]},"createdAt":1778685097596,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Role\nThe primary purpose of the Account Manager is to retain current customers and identify opportunities to grow or expand their presence and usage across the platform. This role is responsible for driving value and adoption within an assigned territory of customers, primarily in our Commercial segment. You are responsible for managing the relationship with current customers, including contract renewals, identifying expansion opportunities, and managing the sales cycle for those expansions. Additionally you are responsible for driving platform adoption, assessing overall health of a customer’s engagement with Outreach, and providing strategic insight and guidance to customers aligned with their goals. Your primary points of contact within existing customers will include both above the line contacts (CRO, COO, CEO, CFO, and CISO) as well as below the line contacts (System Administrators, GTM Leaders, Marketing/content, Revenue Operations, etc). Key performance indicators include, but are not limited to, customer retention and renewal targets, net revenue retention, expansion quota attainment, renewal forecast quality and accuracy, platform utilization and adoption, and customer sentiment. We expect you to act as trusted advisors to the Revenue Office for their customers and to provide guidance throughout the customer’s journey.\n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Role
\n\n
The primary purpose of the Account Manager is to retain current customers and identify opportunities to grow or expand their presence and usage across the platform. This role is responsible for driving value and adoption within an assigned territory of customers, primarily in our Commercial segment. You are responsible for managing the relationship with current customers, including contract renewals, identifying expansion opportunities, and managing the sales cycle for those expansions. Additionally you are responsible for driving platform adoption, assessing overall health of a customer’s engagement with Outreach, and providing strategic insight and guidance to customers aligned with their goals. Your primary points of contact within existing customers will include both above the line contacts (CRO, COO, CEO, CFO, and CISO) as well as below the line contacts (System Administrators, GTM Leaders, Marketing/content, Revenue Operations, etc). Key performance indicators include, but are not limited to, customer retention and renewal targets, net revenue retention, expansion quota attainment, renewal forecast quality and accuracy, platform utilization and adoption, and customer sentiment. We expect you to act as trusted advisors to the Revenue Office for their customers and to provide guidance throughout the customer’s journey.
\n
\n\n
Manage a high volume of accounts with proactive engagement to drive customer value and adoption.\nDevelop and build territory strategy plans using multiple data points from various sources to drive adoption, utilization, and customer sentiment. \nManage the renewal, expansion, and cross-sell attachment of current Outreach customers at high rates to protect revenue retention.\nBuild partnerships with your customers to realize value, adoption, and business process optimization of the Outreach platform.\nApply successes, best practices, and learnings from the experiences of Outreach customers to apply those to consulting with other customers\nPartner with and influence key stakeholders on how best to achieve customer goals, removing roadblocks where necessary; this can range from product adoption, prioritization, or technical [handled directly or in partnership with internal teams]\nApply basic technical proficiency to troubleshoot issues independently and collaborate with technical teams, as needed.\nEngage with operations teams and multi-thread within accounts to reach key decision makers.\nSupport the onboarding process by coordinating internal resources and aligning with clients to ensure a seamless and high-quality implementation.\nUpdate and manage systems of record, including Outreach, Salesforce (SFDC), and other relevant tools, to ensure data accuracy and support effective client relationship management.\nIdentify risks or barriers to client health, and provide targeted mitigation strategies to get the client “back to green.\"\nForecast renewals and expansion pipeline with high level of accuracy using Outreach’s forecast methodology.\nAct as the primary point of contact/the face of Outreach for your customers. Assist them when navigating product training, strategic guidance, best practices in the platform, and selling expertise.\nPrioritize multiple projects at the same time, managing several internal / external stakeholders who have varying priorities ranging from business, technical, and organizational\nStay abreast of sales and revenue trends to increase your credibility in the industry, e.g. going to industry events, subscribing to blogs/podcasts, reading books, researching case studies\nPerform other duties as assigned.\n\n"},{"text":"Our Vision of You:","content":"\n\n
Bachelor's degree in a relevant field or the equivalent work experience\nAt least two years of either sales lifecycle management, account management, or customer success experience, preferably in a SaaS environment \nAbility to navigate complex networks within an organization\nStrong business acumen to drive transformation and customer outcomes with a complex software\nExperience demonstrating value realization in a product, platform, or service\nNegotiation skills\nProject management skills\nEffective problem-solving skills\nEffective time management and prioritization skills\nAbility to synthesize data from multiple sources to make a decision\nHave a deep understanding of sales operations, sales team strategies, methodologies and KPI’s\nKnowledge of various sales methodologies to apply them to customer usage of the Outreach platform\nAbility to influence decisions without direct authority\nStrong financial acumen to be able to showcase metrics and potential ROI\nAbility to manage and navigate complex renewals and expansions sales cycles (up to 4 months)\nAbility to build and cultivate strong, trusting relationships and partnerships, both internally and externally \nEffective communication skills, both written and verbal, with the ability to tailor messaging appropriately for the audience\nEffective active listening skills, with a desire to seek to understand\nExecutive presence, strong interpersonal skills, strong emotional intelligence and empathy\nTeam player with a high sense of drive and initiative to keep opportunities moving forward\n\n"}],"salaryRange":{"min":120000,"max":165000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"The annual on target earnings (OTE) range for this role is $120,000-$165,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process.
","salaryDescriptionPlain":"The annual on target earnings (OTE) range for this role is $120,000-$165,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process. \n","text":"Account Manager, Commercial","country":"US","workplaceType":"remote","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"About the Role
\n\n
The primary purpose of the Account Manager is to retain current customers and identify opportunities to grow or expand their presence and usage across the platform. This role is responsible for driving value and adoption within an assigned territory of customers, primarily in our Commercial segment. You are responsible for managing the relationship with current customers, including contract renewals, identifying expansion opportunities, and managing the sales cycle for those expansions. Additionally you are responsible for driving platform adoption, assessing overall health of a customer’s engagement with Outreach, and providing strategic insight and guidance to customers aligned with their goals. Your primary points of contact within existing customers will include both above the line contacts (CRO, COO, CEO, CFO, and CISO) as well as below the line contacts (System Administrators, GTM Leaders, Marketing/content, Revenue Operations, etc). Key performance indicators include, but are not limited to, customer retention and renewal targets, net revenue retention, expansion quota attainment, renewal forecast quality and accuracy, platform utilization and adoption, and customer sentiment. We expect you to act as trusted advisors to the Revenue Office for their customers and to provide guidance throughout the customer’s journey.
\n
Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Finance and Legal","location":"Seattle, WA","team":"Legal","allLocations":["Seattle, WA"]},"createdAt":1778696063652,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team \nAre you a problem solver who likes focusing on commercial contracts and improving processes in a fast-growing company? Outreach’s Legal team is hiring! We’re a growing team that supports the entire organization, with a particular focus on enabling our revenue teams to close deals quickly and responsibly. \nThe Role \nAs Commercial Counsel you’ll play a key role in our revenue-side contract process, primarily negotiating customer-facing commercial agreements, while also providing additional legal support across the business. You’ll ensure our agreements protect customer trust while enabling Outreach to deliver and improve its AI-powered platform. \nLocation: Remote (PT or MT preferred) \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n
\n
About the Team
\n\n
\n
Are you a problem solver who likes focusing on commercial contracts and improving processes in a fast-growing company? Outreach’s Legal team is hiring! We’re a growing team that supports the entire organization, with a particular focus on enabling our revenue teams to close deals quickly and responsibly.
\n
\n
\n
The Role
\n\n
\n
As Commercial Counsel you’ll play a key role in our revenue-side contract process, primarily negotiating customer-facing commercial agreements, while also providing additional legal support across the business. You’ll ensure our agreements protect customer trust while enabling Outreach to deliver and improve its AI-powered platform.
\n
\n
\n
Location: Remote (PT or MT preferred)
\n
\n
\n\n
Negotiate, draft, and review commercial agreements, primarily customer AI SaaS master service agreements, non-disclosure agreements, data processing addendums, security and AI terms\nGather internal feedback from other reviewers in the customer contracting process – work with sales and business teams to identify requests and determine with internal departments the best approach to meeting those needs\nProtect customer data and personal data by ensuring contract terms align with Outreach’s obligations under GDPR, CCPA/CPRA, UK privacy law, and the EU AI Act\nEnforce organizational contract policies and procedures\nAssist in the evaluation and updating of company document templates\nPartner with Sales, Revenue Operations, and Deal Desk to gather internal feedback, resolve contracting bottlenecks, and accelerate time-to-close\nIdentify and implement improvements to contract workflows, templates, and playbooks to increase efficiency as deal volume scales\nSupport other legal team projects as needed, including negotiating vendor and partner agreements\n\n"},{"text":"Our Vision of You","content":"\n\n
3-5 years of legal experience, with at least 1-2 years focused on commercial SaaS agreements (in-house or at a firm representing technology clients)\nDirect experience negotiating customer-facing agreements (MSAs, NDAs, DPAs, Order Forms)\nWorking knowledge of data privacy frameworks (GDPR, CCPA/CPRA, or equivalent)\nAbility to spot issues and recommend practical, business-focused solutions that balance speed with risk management\nUnderstand how to balance competing priorities\nComfortable in a high growth dynamic, evolving environment\nHigh level of attention to detail with excellent organizational skills and dedication to accuracy\nExcellent interpersonal and communication skills, demonstrating perseverance, humor, and dedication while displaying a strong backbone when needed\nJ.D. or equivalent degree from accredited law school\nActive member of the bar in at least one state in the United States\nProficiency with customer and contract management tools (Ironclad, Salesforce, Docusign) and the MS Office suite, including advanced Word skills\nInterest or experience in privacy, artificial intelligence (AI), the EU AI Act, and other emerging SaaS product topics is a plus\n\n"}],"salaryRange":{"min":120000,"max":145000,"currency":"USD","interval":"per-year-salary"},"text":"Commercial Counsel","country":"US","workplaceType":"remote","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
\n
About the Team
\n\n
\n
Are you a problem solver who likes focusing on commercial contracts and improving processes in a fast-growing company? Outreach’s Legal team is hiring! We’re a growing team that supports the entire organization, with a particular focus on enabling our revenue teams to close deals quickly and responsibly.
\n
\n
\n
The Role
\n\n
\n
As Commercial Counsel you’ll play a key role in our revenue-side contract process, primarily negotiating customer-facing commercial agreements, while also providing additional legal support across the business. You’ll ensure our agreements protect customer trust while enabling Outreach to deliver and improve its AI-powered platform.
\n
\n
\n
Location: Remote (PT or MT preferred)
\n
\n
Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Finance and Legal","location":"United States","team":"Finance","allLocations":["United States"]},"createdAt":1780433748286,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team \nThe Corporate Development Director plays a critical role in shaping Outreach’s long-term growth strategy through strategic investments, partnerships, and acquisition opportunities. Reporting directly to the CFO, this individual contributor role operates at the intersection of Finance, Product, Engineering, GTM, and Executive Leadership to evaluate opportunities that accelerate innovation, strengthen market leadership, and support scalable growth. \nThe Role \nThe strategic, analytical, and execution-oriented Corporate Development Director will lead the evaluation and execution on potential acquisitions and strategic investment initiatives. This role will work closely with our product organization to create a strategy for build, buy, or partner decisions. They will drive the identification, evaluation, negotiation and integration of acquisitions and partnerships that accelerate company growth and expand our market leadership. \nReporting to the CFO, this leader will play a critical role in shaping corporate strategy, evaluating new markets, and executing complex transactions from sourcing through post-close integration. \nLocation: Remote (PST hours required) \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n
\n
About the Team
\n\n
\n
The Corporate Development Director plays a critical role in shaping Outreach’s long-term growth strategy through strategic investments, partnerships, and acquisition opportunities. Reporting directly to the CFO, this individual contributor role operates at the intersection of Finance, Product, Engineering, GTM, and Executive Leadership to evaluate opportunities that accelerate innovation, strengthen market leadership, and support scalable growth.
\n
\n
\n
The Role
\n\n
\n
The strategic, analytical, and execution-oriented Corporate Development Director will lead the evaluation and execution on potential acquisitions and strategic investment initiatives. This role will work closely with our product organization to create a strategy for build, buy, or partner decisions. They will drive the identification, evaluation, negotiation and integration of acquisitions and partnerships that accelerate company growth and expand our market leadership.
\n
\n
\n
Reporting to the CFO, this leader will play a critical role in shaping corporate strategy, evaluating new markets, and executing complex transactions from sourcing through post-close integration.
\n
\n
\n
Location: Remote (PST hours required)
\n
\n
\n
\n
\n- Define and develop Outreach’s corporate development strategy aligned with long-term growth objectives
\n- Identify acquisition, investment, and partnership opportunities that expand product capabilities, market presence, and technical differentiation
\n\n
\n
\n
\n- Conduct market landscape analysis to inform build vs buy decisions
\n\n
\n
\n
\n- Lead end-to-end M&A execution including target sourcing, valuation modeling, diligence coordination, negotiation, and deal structuring
\n\n
\n
\n
\n- Build detailed financial models and present investment recommendations to executive leaders and BoD
\n\n
\n
\n
\n- Drive post-merger integration planning and execution
\n\n
\n
\n
\n- Ensure cultural alignment and operational continuity
\n\n
\n
\n
\n- Establish synergy targets and track performance post-close
\n\n
\n
9+ years of experience in corporate development, investment banking, private equity or strategic finance
\n\n\nProven track record leading complex M&A transactions from sourcing through integration
\n\n\nStrong financial modeling and valuation expertise
\n\n\nAbility to operate strategically while driving tactical execution
\n\n\nExperience presenting to executive teams and BoDs
\n\n\nData driven and highly analytical
\n\n\nHigh integrity and discretion-minded
\n\n\nExperience in high-growth or technology-driven environments preferred
\n\n\n
"}],"salaryRange":{"min":190000,"max":200000,"currency":"USD","interval":"per-year-salary"},"text":"Corporate Development Director","country":"US","workplaceType":"remote","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
\n
About the Team
\n\n
\n
The Corporate Development Director plays a critical role in shaping Outreach’s long-term growth strategy through strategic investments, partnerships, and acquisition opportunities. Reporting directly to the CFO, this individual contributor role operates at the intersection of Finance, Product, Engineering, GTM, and Executive Leadership to evaluate opportunities that accelerate innovation, strengthen market leadership, and support scalable growth.
\n
\n
\n
The Role
\n\n
\n
The strategic, analytical, and execution-oriented Corporate Development Director will lead the evaluation and execution on potential acquisitions and strategic investment initiatives. This role will work closely with our product organization to create a strategy for build, buy, or partner decisions. They will drive the identification, evaluation, negotiation and integration of acquisitions and partnerships that accelerate company growth and expand our market leadership.
\n
\n
\n
Reporting to the CFO, this leader will play a critical role in shaping corporate strategy, evaluating new markets, and executing complex transactions from sourcing through post-close integration.
\n
\n
\n
Location: Remote (PST hours required)
\n
\n
Why You’ll Love It Here
\n
\n● Highly competitive salary
\n● 25 days annual vacation time + sick time and casual leave
\n● Group medical policy coverage available to employees and up to 5 eligible family members
\n● OPD benefit covered up to INR 10,000
\n● Life insurance and personal accident insurance at 3x annual CTC
\n● 26 weeks of maternity leave pay, and 15 days of paternity leave pay
\n● Opportunity to be part of company success via the RSU program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n● Fun company and team outings because we play just as hard as we work
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Engineering","location":"Hyderabad","team":"Engineering","allLocations":["Hyderabad"]},"createdAt":1776247967763,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nThe Role\nWe are looking for a Director of Applied Science and Engineering to lead the vision, strategy, and execution of Outreach's Knowledge Graph and contextual AI capabilities. This is a senior leadership position for someone who combines deep technical expertise in knowledge representation, graph-based learning, and reasoning systems with the ability to build, inspire, and scale a high-performing team. \nYou will own the end-to-end technical direction of a per-tenant contextual knowledge graph that captures the full complexity of each customer's sales environment: accounts, deals, contacts, rep behaviors, competitive landscape, and the signals buried in calls, emails, and CRM activity. This graph is the reasoning backbone of the platform, powering next-best-action recommendations, deal risk signals, coaching suggestions, competitive intelligence, and agentic AI workflows. In this role, you will set the research agenda, define the architecture, hire and grow the team, and drive measurable business impact through applied science innovation.\n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
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The Role
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We are looking for a Director of Applied Science and Engineering to lead the vision, strategy, and execution of Outreach's Knowledge Graph and contextual AI capabilities. This is a senior leadership position for someone who combines deep technical expertise in knowledge representation, graph-based learning, and reasoning systems with the ability to build, inspire, and scale a high-performing team.
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You will own the end-to-end technical direction of a per-tenant contextual knowledge graph that captures the full complexity of each customer's sales environment: accounts, deals, contacts, rep behaviors, competitive landscape, and the signals buried in calls, emails, and CRM activity. This graph is the reasoning backbone of the platform, powering next-best-action recommendations, deal risk signals, coaching suggestions, competitive intelligence, and agentic AI workflows. In this role, you will set the research agenda, define the architecture, hire and grow the team, and drive measurable business impact through applied science innovation.
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• Technical Vision & Strategy: Define and own the multi-year technical roadmap for Outreach's Knowledge Graph platform, including entity resolution, temporal reasoning, graph-based learning, and contextual inference. Translate business objectives into a coherent applied science strategy that balances research ambition with production delivery.
• Team Leadership: Build, hire, and lead a team of applied scientists and research engineers. Establish team culture, research rigor, career development frameworks, and a high bar for both scientific quality and production impact. Mentor senior ICs into technical leaders.
• Knowledge Graph Architecture: Drive the design of per-tenant knowledge graph schemas, ontologies, and data models tailored to the sales execution domain. Own decisions on graph databases, query languages, storage engines, and tenant isolation strategies at scale.
• Information Extraction at Scale: Oversee pipelines that extract structured knowledge from unstructured conversational and document data (sales calls, emails, CRM notes), including coreference resolution, relation extraction, event detection, and entity linking.
• Reasoning & Inference Systems: Lead the development of reasoning and inference layers over the knowledge graph to power next-best-action suggestions, deal risk scoring, coaching recommendations, competitive intelligence, and agentic AI decision-making.
• Representation Learning & Graph ML: Direct research into graph-based models (GNNs, relational embeddings, link prediction, temporal graph networks) over heterogeneous, multi-relational graph structures to support downstream reasoning, retrieval, and recommendation tasks.
• Cross-functional Leadership: Partner with leaders in Engineering, Product, Design, and Data to align science investments with product priorities. Represent the applied science function in executive reviews, roadmap planning, and technical design reviews.
• Research-to-Production Pipeline: Establish processes and infrastructure for moving from research exploration to production deployment: experiment tracking, model evaluation frameworks, A/B testing, and continuous model improvement loops.
• Industry & Academic Engagement: Keep the team at the frontier of knowledge graph research. Foster connections with the academic community through conference participation, publications, and strategic academic partnerships.
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PhD in Computer Science, Machine Learning, NLP, or a related field with a focus on knowledge representation and reasoning, graph neural networks, information extraction, recommender systems or conversational AI and dialogue systems\n10+ years of experience in applied science or machine learning, with at least 3 years in a people leadership role managing teams of 5+ applied scientists or research engineers.\nDemonstrated track record of building and shipping knowledge graph, NLP, or graph ML systems at production scale: not just publishing papers, but delivering measurable business outcomes.\nDeep expertise in at least three of: knowledge graph construction, entity resolution, information extraction, graph neural networks, temporal reasoning, representation learning, or recommender systems.\nStrong engineering fundamentals. You can write production-quality code, not just prototype notebooks. Proficiency in Python / Golang; and graph databases or query languages (e.g., Neo4j, SPARQL, Cypher) is required.\nExperience recruiting, developing, and retaining top applied science talent. You have grown ICs into senior technical leaders and built teams with a strong shipping culture.\nExecutive communication skills. You can translate complex research concepts into business impact narratives for C-suite and board audiences.\nComfort with deep ambiguity. You will define the problem space, not just solve well-scoped problems. You thrive when chartering new technical directions from scratch.\nStrong Ownership: Take end-to-end responsibility for research and model development initiatives, from problem formulation and data analysis through experimentation, production deployment, and ongoing performance monitoring, driving outcomes with minimal oversight. \n\n\n
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• Experience building multi-tenant knowledge graph systems with per-customer isolation and scale requirements.
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• Background in sales, revenue, or B2B SaaS domains: understanding of deal cycles, pipeline management, and CRM data models.
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• Experience integrating knowledge graphs with LLM-based systems (RAG architectures, tool-augmented generation, agentic frameworks).
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• Strong communication skills with the ability to translate research concepts into product impact for cross-functional audiences.
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• Publications in top-tier venues (KDD, NeurIPS, ACL, EMNLP, ICLR, WWW, SIGIR, etc.) in knowledge graphs, NLP, or graph learning.
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• Experience with graph databases at scale (Neo4j, Amazon Neptune, or similar) including performance tuning, query optimization, and multi-region deployment.
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• Familiarity with the Model Context Protocol (MCP) or similar agent-tool integration patterns.
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• Track record of building applied science teams from scratch (0→1 team formation).
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• Foundational Leadership: You will define how Outreach thinks about knowledge representation and contextual reasoning, decisions that shape the platform for years. This is not an optimization role; it is a charter-defining one.
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• Greenfield Architecture: Build the knowledge graph platform from the ground up with the latitude to make foundational technical decisions on schema design, graph infrastructure, and reasoning systems.
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• Scale & Impact: Outreach processes millions of sales interactions across 4,000+ enterprise customers. Your team's work will directly power agentic AI workflows that change how revenue teams operate globally.
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• Executive Visibility: Direct exposure to top leadership in the company. Present research direction and results at the executive level.
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• World-Class Team: Join a culture that values scientific rigor, engineering excellence, and intellectual honesty. Collaborate with senior engineers, product leaders, and data scientists who care deeply about getting it right.
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• Growth into executive level: For the right leader, this role is a path to executive level as the function scales. You will shape not just the technology but the organizational structure of applied science at Outreach.
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About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
\n
\n
The Role
\n\n
\n
We are looking for a Director of Applied Science and Engineering to lead the vision, strategy, and execution of Outreach's Knowledge Graph and contextual AI capabilities. This is a senior leadership position for someone who combines deep technical expertise in knowledge representation, graph-based learning, and reasoning systems with the ability to build, inspire, and scale a high-performing team.
\n
\n
\n
You will own the end-to-end technical direction of a per-tenant contextual knowledge graph that captures the full complexity of each customer's sales environment: accounts, deals, contacts, rep behaviors, competitive landscape, and the signals buried in calls, emails, and CRM activity. This graph is the reasoning backbone of the platform, powering next-best-action recommendations, deal risk signals, coaching suggestions, competitive intelligence, and agentic AI workflows. In this role, you will set the research agenda, define the architecture, hire and grow the team, and drive measurable business impact through applied science innovation.
\n
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Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Sales","location":"Atlanta, GA","team":"Sales Development Representatives","allLocations":["Atlanta, GA"]},"createdAt":1778522203692,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","id":"47ef482b-1383-4108-832b-000669e1b2a1","lists":[{"text":"What You’ll Do ","content":"\n
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Build an AI-First SDR Strategy
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Own Enterprise Pipeline Generation
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Operational & Data Excellence
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Lead & Scale the Team
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Stay Close to the Work (Player-Coach)
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About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/outreach/47ef482b-1383-4108-832b-000669e1b2a1","applyUrl":"https://jobs.lever.co/outreach/47ef482b-1383-4108-832b-000669e1b2a1/apply"},{"additionalPlain":"#LI-LT1\n\n\nWhy You’ll Love It Here\n \n• Flexible time off \n• 401k to help you save for the future\n• Generous medical, dental, and vision coverage for full-time employees and their dependents \n• A parental leave program that includes options for a paid night nurse, and a gradual return to work\n• Infertility/ assisted reproductive services benefit\n• Employee referral bonuses to encourage the addition of great new people to the team\n• Snacks and beverages in the Office, along with fun events to celebrate\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military \n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"#LI-LT1
Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Sales","location":"United States","team":"Account Executives","allLocations":["United States"]},"createdAt":1778038323643,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Role \nThe primary role of the Global Account Director is to fully manage account operations for large, complex global clients, as well as spearhead strategic customer acquisition. This position is crucial in driving global revenue growth for Outreach by identifying, nurturing, and closing new and incremental business opportunities with enterprise-level global clients. Acting as a trusted advisor, you will help clients achieve key business outcomes with the Outreach platform, engaging primarily with C-level executives such as CROs, COOs, CEOs, CFOs, and CISOs across multi-entity, global organizations. \nLocation: Open to remote within the US. \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n
\n
About the Role
\n\n
\n
The primary role of the Global Account Director is to fully manage account operations for large, complex global clients, as well as spearhead strategic customer acquisition. This position is crucial in driving global revenue growth for Outreach by identifying, nurturing, and closing new and incremental business opportunities with enterprise-level global clients. Acting as a trusted advisor, you will help clients achieve key business outcomes with the Outreach platform, engaging primarily with C-level executives such as CROs, COOs, CEOs, CFOs, and CISOs across multi-entity, global organizations.
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Location: Open to remote within the US.
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Mitigate Churn and Contraction: Build and maintain robust, long-term relationships with key decision-makers across all relevant countries. Ensure high levels of customer engagement, satisfaction, and loyalty.
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Lead Complex Negotiations: Guide high-stakes contract negotiations with C-level executives, procurement, and legal teams, ensuring mutually beneficial deal closures.
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Cross-Functional Collaboration: Work closely with internal teams—Marketing, Product, and Customer Success—to ensure smooth delivery of services. Act as a strategic leader, effectively communicating and structuring sales plans in collaboration with key internal stakeholders.
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Engage with Partners: Understand the partner landscape around your global accounts, identifying allies or competitors, and incorporating strategic sales approaches to navigate complex multinational partnerships.
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Client Growth Mindset: Demonstrate a deep understanding of your clients' business environments, including industry and market trends. Be adept at analyzing public documents, researching competitors, and translating this information into actionable sales strategies.
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Data Hygiene: Meticulously maintain accurate and up-to-date records of sales activities, client interactions, forecasts, and pipeline data in CRM systems.
\n \n- AI Adaptability: Demonstrates a growth mindset with a willingness to learn, adapt, and effectively leverage emerging technologies, including AI-driven tools and platforms, to enhance productivity, customer engagement, and business outcomes.
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Expertise in managing global accounts, including navigating challenges across multiple entities, countries, and languages.
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Excellent communication, interpersonal, and negotiation skills, with a proven ability to influence decision-makers at all organizational levels in multi-cultural environments.
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Proficiency with asynchronous collaboration tools such as Slack, Microsoft Office or Google Suite, Zoom, and Webex.
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The annual on target earnings (OTE) range for this role is $360,000-$400,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process.
","salaryDescriptionPlain":"The annual on target earnings (OTE) range for this role is $360,000-$400,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process. \n","text":"Global Account Director","country":"US","workplaceType":"remote","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
\n
About the Role
\n\n
\n
The primary role of the Global Account Director is to fully manage account operations for large, complex global clients, as well as spearhead strategic customer acquisition. This position is crucial in driving global revenue growth for Outreach by identifying, nurturing, and closing new and incremental business opportunities with enterprise-level global clients. Acting as a trusted advisor, you will help clients achieve key business outcomes with the Outreach platform, engaging primarily with C-level executives such as CROs, COOs, CEOs, CFOs, and CISOs across multi-entity, global organizations.
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\n
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Location: Open to remote within the US.
\n
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Why You’ll Love It Here
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\n● 25 days holiday + 8 bank holidays
\n● Outreach contributes with monthly contribution towards your pension
\n● Private medical care for employee and spouse/family with Program Health Plus
\n● Cashplan is offered through Medicash to help offset out of pocket medical related expenses
\n● Dental coverage
\n● Life insurance at 4x annual salary
\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
\n● A parental leave program that includes not just extended time off but options for a paid night nurse
\n● Opportunity to be part of company success via equity program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Sales","location":"London","team":"Solutions Consultants","allLocations":["London"]},"createdAt":1762794634430,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","id":"37cb8f89-e459-4020-a243-3b08348b418f","lists":[{"text":"Your Daily Adventures Will Include ","content":"\nActing as a strategic advisor to executive stakeholders (CROs, COOs, CTOs, VPs of RevOps, etc.), influencing vision and technical direction for enterprise customers. \nOwning the technical strategy for high-value, multi-threaded deals, driving discovery, solution design, and value articulation aligned to customer initiatives. \nLeading engaging, outcome-based demonstrations and Proof of Value (POV) engagements that connect Outreach’s capabilities to business outcomes. \nPartnering with AEs to craft win strategies using MEDDPICC, Demo2Win, and value-selling frameworks. \nTranslating complex business processes into scalable, ROI-driven solutions and clearly articulating “the art of the possible” through Outreach’s platform and AI agents (Amplify, Kaia, Research Agent). \nBuilding credibility as a subject matter expert in revenue execution, pipeline management, and AI innovation. \nActing as a mentor and deal coach to Solutions Consultants, providing feedback and guidance on demo execution, discovery, and strategic selling. \nCollaborating with Product, Engineering, and Enablement to influence roadmap priorities and build differentiated enterprise narratives. \nCreating and maintaining scalable demo and POV assets, vertical playbooks, and industry-specific solution stories. \nRepresenting Outreach as a thought leader through webinars, customer roundtables, and industry events.\n"},{"text":"Our Vision of You ","content":"\nExperience: 7+ years of pre-sales or solution consulting experience, with 3+ years in SaaS enterprise environments focused on CRM, sales execution, or revenue orchestration technologies. \nEnterprise Mastery: Proven success leading multi-stakeholder sales cycles, designing integrations such as: Salesforce, Seismic, ZoomInfo, Snowflake, etc., and influencing C-suite alignment. \nStrategic Problem Solving: Ability to diagnose complex customer environments and translate them into clear, measurable solutions. \nExceptional Communication: Comfortable facilitating executive conversations, leading whiteboard sessions, and delivering compelling demos tailored to diverse personas. \nTechnical & AI Acumen: Combines strong technical and commercial acumen, with expertise in data architecture, automation, and AI applications that drive measurable improvements in sales productivity and revenue growth. \nLeadership Without Title: You mentor others, provide constructive deal coaching, and serve as an informal leader who elevates team standards. \nEnablement Contribution: Experience creating internal assets, playbooks, or demo stories that others adopt and scale across the org. \nContinuous Learning: Actively seek new methods, tools, and frameworks that drive better outcomes for customers and peers. \nTraining & Certifications: Demonstrated proficiency in Demo2Win, MEDDPICC, value-based selling, ROI analysis, and agentic AI frameworks. Salesforce certifications are a plus.\n"},{"text":"How Success is Measured","content":"\nConsistently achieves or exceeds influenced ARR targets for Mid-market & Enterprise segment. \nDrives measurable improvements in POV win rate, demo quality, and sales cycle velocity. \nDemonstrates impact through internal mentorship, enablement contributions, and executive-level customer advocacy. \nRecognized internally as a go-to expert for strategic pursuits and enterprise solution storytelling.\n"}],"text":"Lead Solutions Consultant, EMEA","country":"GB","workplaceType":"hybrid","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/outreach/37cb8f89-e459-4020-a243-3b08348b418f","applyUrl":"https://jobs.lever.co/outreach/37cb8f89-e459-4020-a243-3b08348b418f/apply"},{"additionalPlain":"Why You’ll Love It Here\n \n• Flexible time off \n• 401k to help you save for the future\n• Generous medical, dental, and vision coverage for full-time employees and their dependents \n• A parental leave program that includes options for a paid night nurse, and a gradual return to work\n• Infertility/ assisted reproductive services benefit\n• Employee referral bonuses to encourage the addition of great new people to the team\n• Snacks and beverages in the Office, along with fun events to celebrate\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military \n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Sales","location":"Atlanta, GA","team":"Sales Management","allLocations":["Atlanta, GA"]},"createdAt":1779811882492,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","id":"2d642a58-90bd-4783-b6fd-64d5a6036c1d","lists":[{"text":"Your Daily Adventures Will Include ","content":"\nRunning the day-to-day activities of a Sales Development team and maintaining Outreach processes \nCoaching a team of SDRs to optimum performance \nAchieving team-based quotas Identifying, recruiting, interviewing, and hiring sales talent and continually “raising the bar” with each new hire \nCo-designing and co-presenting training curriculum \nOrganizing and deploying team resources in accordance with department and company strategies \nMaximizing workflow within the department \nMentoring your team members to create clear paths toward their own career goals \nIdentifying problems and proactively creating comprehensive plans of action to present to senior management \nCollaborating with the Account Executive department to ensure a smooth hand-off of new opportunities, and reviewing the quality of sales opportunities on a regular basis \nCreating sales development resources including, but not limited to, call scripts and prospecting emails to ensure the consistency and effectiveness of our messaging \nMeasuring and reporting against KPIs, as well as creating reports as needed or requested by senior management \nPreparing for and contributing to status or ad hoc meetings \nDelivering upon other responsibilities as deemed appropriate by senior management \n"},{"text":"Our Vision of You ","content":"\nYou are results-oriented and able to motivate others to achieve \nLeadership experience preferred but not required. \n2 years minimum of additional previous sales experience \nThrive in a goal-oriented environment \nBe flexible and adaptable to changing conditions at a fast-paced, growing company \nAbility to learn quickly and you are always searching for ways to expand your knowledge \nHelping your employees grow and move to their next challenge excites you \nSales is what we do here - you have to have a strong passion for sales and sales processes \nFamiliarity with tools such as SalesForce, ZoomInfo, Gong, LinkedIn Navigator. \nExpert level experience with Outreach (preferred) \nYou are open-minded, can learn quickly, and have the ability to think quickly on your feet \nYou have excellent team and cross-functional collaboration skills and an ability to influence \nYou value diversity and work proactively to bring a variety of perspectives and backgrounds to the team \nYou have a proven record of developing early career sales talent \nYou are passionate about helping your employees grow and move to their next challenge \nYou have a strong passion for sales and sales processes \nPassionate about creating a positive team culture \n"}],"salaryRange":{"min":120000,"max":180000,"currency":"USD","interval":"per-year-salary"},"text":"Manager, Sales Development","country":"US","workplaceType":"hybrid","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/outreach/2d642a58-90bd-4783-b6fd-64d5a6036c1d","applyUrl":"https://jobs.lever.co/outreach/2d642a58-90bd-4783-b6fd-64d5a6036c1d/apply"},{"additionalPlain":"Why You’ll Love It Here\n \n● Amazing working space with a running track on its roof\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days\n● 4% employer supplemental pension monthly contribution\n● Private medical care for employee and spouse with Program Health Plus \n● Life insurance at 2x annual salary\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave\n● Opportunity to be part of company success via the RSU program\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military \n● Employee referral bonuses to encourage the addition of great new people to the team\n● Fun company and team outings because we play just as hard as we work\n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"Why You’ll Love It Here
\n
\n● Amazing working space with a running track on its roof
\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days
\n● 4% employer supplemental pension monthly contribution
\n● Private medical care for employee and spouse with Program Health Plus
\n● Life insurance at 2x annual salary
\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
\n● Opportunity to be part of company success via the RSU program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n● Fun company and team outings because we play just as hard as we work
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Accounting","location":"Prague","team":"Accounting","allLocations":["Prague"]},"createdAt":1780389235512,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nThe Role\nWe are looking for a highly motivated, results-oriented Order Management Analyst to join our QTC organization. As an Order Management Analyst, you will support the Sales, Revenue Operations and Quote to Cash teams by processing deals in an Order Management capacity. This role requires a meticulous review of executed agreements for all transaction types as well as auditing Salesforce data in preparation for booking. This is a key role that helps drive effective financial reporting, revenue booking, sales commissions, provisioning, and customer invoicing. \nYour responsibilities will include but are not limited to: reviewing the quote approval process, conducting quality checks on order forms, assistance with deal structuring, ensuring accurate data for each sales opportunity and account in Salesforce, correcting discrepancies based on order form information and existing data as well as serve as a cross-functional sounding board and liaison.\nLocation\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your colleagues, attend in-person meetings and company events.\n \nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.\n#LI-RG1\n\nNOTE:\nThe offer is contingent upon successfully passing the background screening process.\n \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
The Role
\nWe are looking for a highly motivated, results-oriented Order Management Analyst to join our QTC organization. As an Order Management Analyst, you will support the Sales, Revenue Operations and Quote to Cash teams by processing deals in an Order Management capacity. This role requires a meticulous review of executed agreements for all transaction types as well as auditing Salesforce data in preparation for booking. This is a key role that helps drive effective financial reporting, revenue booking, sales commissions, provisioning, and customer invoicing.
\nYour responsibilities will include but are not limited to: reviewing the quote approval process, conducting quality checks on order forms, assistance with deal structuring, ensuring accurate data for each sales opportunity and account in Salesforce, correcting discrepancies based on order form information and existing data as well as serve as a cross-functional sounding board and liaison.
Location
\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your colleagues, attend in-person meetings and company events.
\n
\nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.
\n#LI-RG1
NOTE:
\nThe offer is contingent upon successfully passing the background screening process.
\n
","id":"92e7878b-bea3-402a-8edb-472d15cdab6f","lists":[{"text":"Your Daily Adventures Will Include","content":"\nAudit all customer order forms submitted for booking to confirm accuracy\nReview and approve CPQ quotes to ensure they align with company policies and objectives\nPerform financial, commission, and sales data quality checks in Salesforce for each opportunity and quote to ensure all records meet booking requirements\nIdentify and address incorrect metrics and information according to booking policies and ensure accuracy before opportunities are closed won\nServe as the “first and last line of defense” beginning from quote creation to booking in Salesforce and Zuora\nCollaborate with RevOps, BizSys, Deal Desk and Legal teammates to address booking issues and to identify areas for improvement across the systems\nPartner with Billing, Revenue and Provisioning teammates to address issues post order booking\nComplete assigned Salesforce cases submitted by Salesforce end users\nReview and reply to Freshdesk cases submitted by various stakeholders\nComplete the month- and quarter-end audit tasks and assist with financial reconciliation efforts\nAny other responsibilities that may be assigned to help the company meet its goals\n"},{"text":"Our Vision of You","content":"\n2-3 years of experience in order management, deal desk, finance, contracts, sales operations, or accounting / revenue role\nSoftware/SaaS experience required\nExperience with Salesforce and CPQ required\nFamiliarity with Zuora and Freshdesk / Zendesk a plus\nProficient in Microsoft Excel\nReadily available during the end of the month/quarter\nAcute attention to detail and the ability to closely follow policies and instructions\nStrong listening, analytical and organizational skills\nOperational mindset and approach to work\nWillingness and eagerness to learn with a team player attitude\nFlexibility and ability to work and adapt to change in a fast-paced and fully remote environment\nYou embody our core values: we are trusted advisors, we win as one team and we take ownership \n"}],"text":"Order Management Analyst - Prague, Czechia","country":"CZ","workplaceType":"hybrid","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"The Role
\nWe are looking for a highly motivated, results-oriented Order Management Analyst to join our QTC organization. As an Order Management Analyst, you will support the Sales, Revenue Operations and Quote to Cash teams by processing deals in an Order Management capacity. This role requires a meticulous review of executed agreements for all transaction types as well as auditing Salesforce data in preparation for booking. This is a key role that helps drive effective financial reporting, revenue booking, sales commissions, provisioning, and customer invoicing.
\nYour responsibilities will include but are not limited to: reviewing the quote approval process, conducting quality checks on order forms, assistance with deal structuring, ensuring accurate data for each sales opportunity and account in Salesforce, correcting discrepancies based on order form information and existing data as well as serve as a cross-functional sounding board and liaison.
Location
\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your colleagues, attend in-person meetings and company events.
\n
\nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.
\n#LI-RG1
NOTE:
\nThe offer is contingent upon successfully passing the background screening process.
\n
","descriptionBodyPlain":"The Role\nWe are looking for a highly motivated, results-oriented Order Management Analyst to join our QTC organization. As an Order Management Analyst, you will support the Sales, Revenue Operations and Quote to Cash teams by processing deals in an Order Management capacity. This role requires a meticulous review of executed agreements for all transaction types as well as auditing Salesforce data in preparation for booking. This is a key role that helps drive effective financial reporting, revenue booking, sales commissions, provisioning, and customer invoicing. \nYour responsibilities will include but are not limited to: reviewing the quote approval process, conducting quality checks on order forms, assistance with deal structuring, ensuring accurate data for each sales opportunity and account in Salesforce, correcting discrepancies based on order form information and existing data as well as serve as a cross-functional sounding board and liaison.\nLocation\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your colleagues, attend in-person meetings and company events.\n \nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.\n#LI-RG1\n\nNOTE:\nThe offer is contingent upon successfully passing the background screening process.\n \n","hostedUrl":"https://jobs.lever.co/outreach/92e7878b-bea3-402a-8edb-472d15cdab6f","applyUrl":"https://jobs.lever.co/outreach/92e7878b-bea3-402a-8edb-472d15cdab6f/apply"},{"additionalPlain":"Why You’ll Love It Here\n \n• Flexible time off \n• 401k to help you save for the future\n• Generous medical, dental, and vision coverage for full-time employees and their dependents \n• A parental leave program that includes options for a paid night nurse, and a gradual return to work\n• Infertility/ assisted reproductive services benefit\n• Employee referral bonuses to encourage the addition of great new people to the team\n• Snacks and beverages in the Office, along with fun events to celebrate\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military \n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Product","location":"Seattle, WA","team":"Product Management","allLocations":["Seattle, WA"]},"createdAt":1777311606906,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nThe Role \nOutreach is seeking a Principal Product Manager with a proven track record for bringing products to market with high customer impact to drive product momentum and revenue growth at a global scale in the B2B SaaS arena. This role will be responsible for our Kaia platform roadmap and defining a strategy for streamlining Rep workflows. \nOutreach Kaia gives sales reps all the tools they need to confidently run sales meetings through access to just-in-time content, insights about buyers and real-time analytics about conversation dynamics. Sales reps are able to spend more time helping buyers, and less time taking notes and updating records through Kaia meeting summaries and follow up. Sales Leaders have full deal transparency and all the information they need to coach their reps with AI driven insights and analytics. \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n
\n
\n
Outreach is seeking a Principal Product Manager with a proven track record for bringing products to market with high customer impact to drive product momentum and revenue growth at a global scale in the B2B SaaS arena. This role will be responsible for our Kaia platform roadmap and defining a strategy for streamlining Rep workflows.
\n
\n
\n
Outreach Kaia gives sales reps all the tools they need to confidently run sales meetings through access to just-in-time content, insights about buyers and real-time analytics about conversation dynamics. Sales reps are able to spend more time helping buyers, and less time taking notes and updating records through Kaia meeting summaries and follow up. Sales Leaders have full deal transparency and all the information they need to coach their reps with AI driven insights and analytics.
\n
\n
\n
\n
\n
\n
\n- \n
High intellectual horse-power, deeply analytical, high EQ, curious, and process oriented. Knows the art (user love) and science (metrics- based growth) of product management.
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Has launched products and understands that GA is not the final destination, but where the journey with users at large starts). Has worked with GTM teams to position, message, enable, roll out, and train teams on product offerings.
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The annual base salary range for this role is $185,000-$240,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.
","salaryDescriptionPlain":"The annual base salary range for this role is $185,000-$240,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.\n","text":"Principal Product Manager, Conversation Intelligence","country":"US","workplaceType":"hybrid","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
\n
\n
Outreach is seeking a Principal Product Manager with a proven track record for bringing products to market with high customer impact to drive product momentum and revenue growth at a global scale in the B2B SaaS arena. This role will be responsible for our Kaia platform roadmap and defining a strategy for streamlining Rep workflows.
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Outreach Kaia gives sales reps all the tools they need to confidently run sales meetings through access to just-in-time content, insights about buyers and real-time analytics about conversation dynamics. Sales reps are able to spend more time helping buyers, and less time taking notes and updating records through Kaia meeting summaries and follow up. Sales Leaders have full deal transparency and all the information they need to coach their reps with AI driven insights and analytics.
\n
\n
Why You’ll Love It Here
\n
\n● Amazing working space with a running track on its roof
\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days
\n● 4% employer supplemental pension monthly contribution
\n● Private medical care for employee and spouse with Program Health Plus
\n● Life insurance at 2x annual salary
\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
\n● Opportunity to be part of company success via the RSU program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n● Fun company and team outings because we play just as hard as we work
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Product","location":"Prague","team":"Product Management","allLocations":["Prague"]},"createdAt":1770309470803,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team\n \nWe're at an exciting inflection point: scaling an extremely sophisticated, high-throughput platform that powers millions of seller actions daily while rapidly expanding our agentic AI capabilities, real-time intelligence layer, and foundational platform services. \n \nThe Core Platform team owns the foundational systems that everything else at Outreach depends on data platform, event & workflow engines, identity & access, API & integration architecture, real-time processing infrastructure, and developer platform. We enable product velocity across the entire organization while maintaining enterprise-grade reliability, security, scalability, and extensibility. \n \nThe Role\n \nAs a Principal Product Manager on the Core Platform team, you will define and drive the multi-year strategy and roadmap for critical shared platform capabilities—particularly in the areas real-time data & event processing, extensibility, and developer platform. \n \nYou will partner extremely closely with engineering leaders, UX designers, marketing, and multiple product lines to make architectural choices that balance immediate delivery needs with long-term technical vision. This is a deeply technical product role—expect to spend significant time on system design discussions, API specs, data models, and performance. \n \nLocation\n \nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.\n \nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.\n\nNOTE:\nThe offer is contingent upon successfully passing the background screening process.\n\n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
\n
\nWe're at an exciting inflection point: scaling an extremely sophisticated, high-throughput platform that powers millions of seller actions daily while rapidly expanding our agentic AI capabilities, real-time intelligence layer, and foundational platform services.
\n
\nThe Core Platform team owns the foundational systems that everything else at Outreach depends on data platform, event & workflow engines, identity & access, API & integration architecture, real-time processing infrastructure, and developer platform. We enable product velocity across the entire organization while maintaining enterprise-grade reliability, security, scalability, and extensibility.
\n
\nThe Role
\n
\nAs a Principal Product Manager on the Core Platform team, you will define and drive the multi-year strategy and roadmap for critical shared platform capabilities—particularly in the areas real-time data & event processing, extensibility, and developer platform.
\n
\nYou will partner extremely closely with engineering leaders, UX designers, marketing, and multiple product lines to make architectural choices that balance immediate delivery needs with long-term technical vision. This is a deeply technical product role—expect to spend significant time on system design discussions, API specs, data models, and performance.
\n
\nLocation
\n
\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.
\n
\nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.
\n
NOTE:
\n
The offer is contingent upon successfully passing the background screening process.
\n
","id":"d6c7de50-a4a0-4f6d-83f2-348b0927a17e","lists":[{"text":"Your Daily Adventures Will Include","content":"\nOwn the product strategy and multi-year roadmap for one or more pillars of the Core Platform (examples: extensibility, real-time events, and developer platform) \nPartner deeply with engineering (Staff/Principal engineers) to define scalable, evolvable architectures that support massive scale and complexity \nTranslate complex technical constraints and opportunities into clear product requirements, roadmap prioritization, and key results \nDefine and maintain platform SLAs, success metrics, and health dashboards that matter to customers \nDrive cross-functional alignment—work with other product leaders, marketing, sales, professional services to understand needs and sequence platform investments \nStay current on emerging technologies in AI infrastructure, real-time systems, distributed data processing, and enterprise SaaS platform design \nRepresent Outreach at industry events and with strategic customers when discussing platform architecture and AI capabilities \n"},{"text":"Our Vision of You","content":"\n10+ years of product management experience, with at least 5 years owning developer-facing, infrastructure, or platform products (examples: API platforms, data platforms, workflow engines, AI/ML platforms, observability platforms) \nDeep technical fluency — ability to read architecture diagrams, understand distributed systems trade-offs (consistency vs availability, eventual vs strong consistency), speak fluently about microservices, event-driven architecture, streaming (Kafka/Kinesis/etc.), API design (REST + gRPC), and scaling patterns \nPrior experience shipping and scaling high-throughput SaaS platforms serving enterprise customers \nDemonstrated success defining product strategy for shared platform capabilities that serve multiple product lines / internal customers \nExcellent written and verbal communication — you can write crisp PRDs, and one-pagers, and present complex technical topics to executives, engineers, and customers alike \n\n
\nPreferred Qualifications:
\n\nPrior AI / ML experience — RAG Infrastructure, MCP orchestration, Knowledge fine tuning \nPrevious work on developer platforms, extensibility frameworks, low-code/no-code tools, or integration platforms \nBackground in revenue/sales tech, CRM-adjacent platforms, or go-to-market tooling \n"}],"text":"Principal Product Manager, Platform - Prague, Czechia","country":"CZ","workplaceType":"hybrid","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"About the Team
\n
\nWe're at an exciting inflection point: scaling an extremely sophisticated, high-throughput platform that powers millions of seller actions daily while rapidly expanding our agentic AI capabilities, real-time intelligence layer, and foundational platform services.
\n
\nThe Core Platform team owns the foundational systems that everything else at Outreach depends on data platform, event & workflow engines, identity & access, API & integration architecture, real-time processing infrastructure, and developer platform. We enable product velocity across the entire organization while maintaining enterprise-grade reliability, security, scalability, and extensibility.
\n
\nThe Role
\n
\nAs a Principal Product Manager on the Core Platform team, you will define and drive the multi-year strategy and roadmap for critical shared platform capabilities—particularly in the areas real-time data & event processing, extensibility, and developer platform.
\n
\nYou will partner extremely closely with engineering leaders, UX designers, marketing, and multiple product lines to make architectural choices that balance immediate delivery needs with long-term technical vision. This is a deeply technical product role—expect to spend significant time on system design discussions, API specs, data models, and performance.
\n
\nLocation
\n
\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.
\n
\nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.
\n
NOTE:
\n
The offer is contingent upon successfully passing the background screening process.
\n
","descriptionBodyPlain":"About the Team\n \nWe're at an exciting inflection point: scaling an extremely sophisticated, high-throughput platform that powers millions of seller actions daily while rapidly expanding our agentic AI capabilities, real-time intelligence layer, and foundational platform services. \n \nThe Core Platform team owns the foundational systems that everything else at Outreach depends on data platform, event & workflow engines, identity & access, API & integration architecture, real-time processing infrastructure, and developer platform. We enable product velocity across the entire organization while maintaining enterprise-grade reliability, security, scalability, and extensibility. \n \nThe Role\n \nAs a Principal Product Manager on the Core Platform team, you will define and drive the multi-year strategy and roadmap for critical shared platform capabilities—particularly in the areas real-time data & event processing, extensibility, and developer platform. \n \nYou will partner extremely closely with engineering leaders, UX designers, marketing, and multiple product lines to make architectural choices that balance immediate delivery needs with long-term technical vision. This is a deeply technical product role—expect to spend significant time on system design discussions, API specs, data models, and performance. \n \nLocation\n \nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.\n \nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.\n\nNOTE:\nThe offer is contingent upon successfully passing the background screening process.\n\n","hostedUrl":"https://jobs.lever.co/outreach/d6c7de50-a4a0-4f6d-83f2-348b0927a17e","applyUrl":"https://jobs.lever.co/outreach/d6c7de50-a4a0-4f6d-83f2-348b0927a17e/apply"},{"additionalPlain":"Why You’ll Love It Here\n \n• Flexible time off \n• 401k to help you save for the future\n• Generous medical, dental, and vision coverage for full-time employees and their dependents \n• A parental leave program that includes options for a paid night nurse, and a gradual return to work\n• Infertility/ assisted reproductive services benefit\n• Employee referral bonuses to encourage the addition of great new people to the team\n• Snacks and beverages in the Office, along with fun events to celebrate\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military \n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Revenue Operations","location":"United States","team":"Revenue Operations","allLocations":["United States"]},"createdAt":1778003841907,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","id":"38ac7a54-e7d2-4a5d-bd56-ddee7b85bea4","lists":[{"text":"Your Daily Adventures Will Include:","content":"\n
\n
\n- \n
Own administration, configuration, and health of core revenue systems (e.g., CRM, sales engagement, CPQ, data tools).
\n \n\n
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Partner with Sales, Marketing, CS, and Finance to support go‑to‑market initiatives and system changes.
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Implement new quote system: lead requirements gathering, process design & optimization with cross functional team, implementation and support with systems team, rollout and enablement support, monitor adoption.
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\n- \n
Act as a primary interface between the business and Business Systems teams, ensuring requirements, priorities, and field context are well understood
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Lead design and orchestration of systems, data flows, and signals that power AI-driven sales plays, automation, and insights
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Demonstrated ability to drive cross-functional alignment with Sales, Finance, Deal Desk, and Order Management
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\n- \n
Required Experience with salesforce, CPQ or RCA and preferred with Enablement, LMS (learning management system), contract management system
\n \n\n
\n
\n
\n
\n
\n
About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/outreach/38ac7a54-e7d2-4a5d-bd56-ddee7b85bea4","applyUrl":"https://jobs.lever.co/outreach/38ac7a54-e7d2-4a5d-bd56-ddee7b85bea4/apply"},{"additionalPlain":"Why You’ll Love It Here\n \n● Amazing working space with a running track on its roof\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days\n● 4% employer supplemental pension monthly contribution\n● Private medical care for employee and spouse with Program Health Plus \n● Life insurance at 2x annual salary\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave\n● Opportunity to be part of company success via the RSU program\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military \n● Employee referral bonuses to encourage the addition of great new people to the team\n● Fun company and team outings because we play just as hard as we work\n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"Why You’ll Love It Here
\n
\n● Amazing working space with a running track on its roof
\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days
\n● 4% employer supplemental pension monthly contribution
\n● Private medical care for employee and spouse with Program Health Plus
\n● Life insurance at 2x annual salary
\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
\n● Opportunity to be part of company success via the RSU program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n● Fun company and team outings because we play just as hard as we work
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Product","location":"Prague","team":"Product Management","allLocations":["Prague"]},"createdAt":1779188324707,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Role \nWe’re looking for a Product Manager to help define and drive the roadmap and delivery of internal support tooling that improves efficiency, quality, and scalability across our customer support organization. \n\nThis role blends product knowledge, systems thinking, and applied AI to deliver solutions that meaningfully improve agent productivity and customer experience. You’ll work closely with Support, Engineering, Data, Operations and GTM partners to identify problems, define solutions, and drive execution while ensuring we’re building the right tools, with clear customer and business outcomes, and iterating based on impact. \n\nThis role requires comfort operating in ambiguity, strong technical fluency, and the ability to translate operational pain points into scalable, well-defined product capabilities. \n\nLocation\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.\nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.\n#LI-RG1\nNOTE:\nThe offer is contingent upon successfully passing the background screening process.\n \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n
About the Role
\n\nWe’re looking for a Product Manager to help define and drive the roadmap and delivery of internal support tooling that improves efficiency, quality, and scalability across our customer support organization.
This role blends product knowledge, systems thinking, and applied AI to deliver solutions that meaningfully improve agent productivity and customer experience. You’ll work closely with Support, Engineering, Data, Operations and GTM partners to identify problems, define solutions, and drive execution while ensuring we’re building the right tools, with clear customer and business outcomes, and iterating based on impact.
This role requires comfort operating in ambiguity, strong technical fluency, and the ability to translate operational pain points into scalable, well-defined product capabilities.
\nLocation
\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.
\nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.
\n#LI-RG1
\nNOTE:
\nThe offer is contingent upon successfully passing the background screening process.
\n
","id":"1c060ca4-b4d6-40f6-9a8b-c3de419586b4","lists":[{"text":"Your Daily Adventures Will Include:","content":"\n\n
Execute on the roadmap for support tooling. Help shape the internal tools that power support workflows, automation, reporting, and AI-assisted experiences. Balance short-term operational wins with longer term tooling investments. Collaborate with Support, Engineering, Data, and Product leadership to align priorities\nDrive discovery and turn insights into clear product direction. Partner with support teams to deeply understand workflows, pain points, and success criteria. Use support, product, and operational data to identify opportunities, validate hypotheses, and guide prioritization. Translate insights into clear problem statements, product requirements, and success metrics\nLead end-to-end feature delivery. Own feature execution from concept through launch and iteration: requirements, scoping, trade-offs, rollout planning, and measurement. Collaborate closely with Engineering to ensure solutions are technically sound, scalable, and maintainable. Validate end-to-end workflows, integrations, and system behaviors across staging and production\nBuild scalable, integrated systems. Partner with Engineering to design solutions that integrate across support platforms (e.g., Zendesk, Freshdesk, Salesforce, internal tooling). Apply systems thinking to understand upstream and downstream impacts, prevent regressions, and ensure reliability. Work with Engineering on instrumentation, telemetry, and logging to ensure tools generate high-quality insights\nEnable AI-powered support experiences. Identify and prioritize opportunities where AI can meaningfully improve support efficiency and quality. Partner with Data Science and Engineering on data readiness, model integration, evaluation, and guardrails. Ensure responsible AI principles - privacy, safety, compliance - are considered in product decisions\nMeasure impact and drive iteration. Define and track success metrics tied to agent productivity, customer outcomes, operational efficiency, and business impact. Monitor adoption and performance, gather feedback, and iterate to improve effectiveness over time. Communicate outcomes clearly to stakeholders\n\n"},{"text":"Our Vision of You:","content":"\n
\n
\n\n
4+ years of product management experience, ideally building internal or platform tooling that supports operational teams (e.g., support, sales, or services) in B2B or enterprise settings\nExperience driving feature/product delivery - from discovery and prioritization through release and iteration\nStrong technical aptitude, with the ability to engage effectively with Engineering on system design, integrations, APIs, and trade-offs\nFamiliarity working with support tooling and workflows (e.g., Zendesk, Freshdesk, Salesforce, JIRA, reporting tools)\nExperience shipping AI- or data-powered features or demonstrated fluency in understanding modern AI concepts and best practices\nClear understanding of enterprise requirements including reliability, security, privacy, and compliance\nStrong analytical skills and comfort using data to guide decisions, trade-offs, and prioritization\nAbility to translate complex systems into intuitive, usable experiences for non-technical users\nExcellent cross-functional communication skills, with experience influencing Engineering, Operations, and key stakeholders\nCustomer-first mindset and empathy for support agents - balancing efficiency gains with human-centered design\nComfort operating in fast-paced, ambiguous environments and making sound, timely decisions\nYou embody our core values: we are trusted advisors, we win as one team and we take ownership \n \n\n\n
\n
About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
About the Role
\n\nWe’re looking for a Product Manager to help define and drive the roadmap and delivery of internal support tooling that improves efficiency, quality, and scalability across our customer support organization.
This role blends product knowledge, systems thinking, and applied AI to deliver solutions that meaningfully improve agent productivity and customer experience. You’ll work closely with Support, Engineering, Data, Operations and GTM partners to identify problems, define solutions, and drive execution while ensuring we’re building the right tools, with clear customer and business outcomes, and iterating based on impact.
This role requires comfort operating in ambiguity, strong technical fluency, and the ability to translate operational pain points into scalable, well-defined product capabilities.
\nLocation
\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.
\nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.
\n#LI-RG1
\nNOTE:
\nThe offer is contingent upon successfully passing the background screening process.
\n
","descriptionBodyPlain":"About the Role \nWe’re looking for a Product Manager to help define and drive the roadmap and delivery of internal support tooling that improves efficiency, quality, and scalability across our customer support organization. \n\nThis role blends product knowledge, systems thinking, and applied AI to deliver solutions that meaningfully improve agent productivity and customer experience. You’ll work closely with Support, Engineering, Data, Operations and GTM partners to identify problems, define solutions, and drive execution while ensuring we’re building the right tools, with clear customer and business outcomes, and iterating based on impact. \n\nThis role requires comfort operating in ambiguity, strong technical fluency, and the ability to translate operational pain points into scalable, well-defined product capabilities. \n\nLocation\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.\nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.\n#LI-RG1\nNOTE:\nThe offer is contingent upon successfully passing the background screening process.\n \n","hostedUrl":"https://jobs.lever.co/outreach/1c060ca4-b4d6-40f6-9a8b-c3de419586b4","applyUrl":"https://jobs.lever.co/outreach/1c060ca4-b4d6-40f6-9a8b-c3de419586b4/apply"},{"additionalPlain":"Why You’ll Love It Here\n \n● Amazing working space with a running track on its roof\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days\n● 4% employer supplemental pension monthly contribution\n● Private medical care for employee and spouse with Program Health Plus \n● Life insurance at 2x annual salary\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave\n● Opportunity to be part of company success via the RSU program\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military \n● Employee referral bonuses to encourage the addition of great new people to the team\n● Fun company and team outings because we play just as hard as we work\n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"Why You’ll Love It Here
\n
\n● Amazing working space with a running track on its roof
\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days
\n● 4% employer supplemental pension monthly contribution
\n● Private medical care for employee and spouse with Program Health Plus
\n● Life insurance at 2x annual salary
\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
\n● Opportunity to be part of company success via the RSU program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n● Fun company and team outings because we play just as hard as we work
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Support","location":"Prague","team":"Technical Support","allLocations":["Prague"]},"createdAt":1777043417755,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout The Team\nWhen the question is asked, “what kind of company are you?” our answer will always be, “we are a success company—we are here to make our customers successful.” The Customer Success and Support teams are at the core of Outreach. We focus on driving real business impact for customers, not just supporting the technical specs of our product. We\nwork to connect cross-functional stakeholders from Product, Marketing, and Engineering with customers. The ownership is tangible on this team—our customers' pain is our pain and their win is our win.\nThe Role\nThe Program Manager, Supportability is responsible for helping to identify where customer friction originates and systematically eliminating it. You will help execute feedback programs across customers, Support, and Product/Engineering to identify root causes of issues and drive durable fixes—through product improvements, better instrumentation, documentation, and other proactive measures. In the day-to-day you will run technical programs that improve supportability, prepare Support for new products and features, and drive change through clear insights. You are a self-starter with strong customer empathy and urgency, organized, process-minded, and an excellent communicator.\nLocation\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your colleagues on weekly regular basis, attend in-person meetings and company events.\n \nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.\n#LI-RG1\nNOTE:\nThe offer is contingent upon successfully passing the background screening process.\n \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About The Team
\nWhen the question is asked, “what kind of company are you?” our answer will always be, “we are a success company—we are here to make our customers successful.” The Customer Success and Support teams are at the core of Outreach. We focus on driving real business impact for customers, not just supporting the technical specs of our product. We
work to connect cross-functional stakeholders from Product, Marketing, and Engineering with customers. The ownership is tangible on this team—our customers' pain is our pain and their win is our win.
\nThe Role
\nThe Program Manager, Supportability is responsible for helping to identify where customer friction originates and systematically eliminating it. You will help execute feedback programs across customers, Support, and Product/Engineering to identify root causes of issues and drive durable fixes—through product improvements, better instrumentation, documentation, and other proactive measures. In the day-to-day you will run technical programs that improve supportability, prepare Support for new products and features, and drive change through clear insights. You are a self-starter with strong customer empathy and urgency, organized, process-minded, and an excellent communicator.
\nLocation
\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your colleagues on weekly regular basis, attend in-person meetings and company events.
\n
\nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.
\n#LI-RG1
\nNOTE:
\nThe offer is contingent upon successfully passing the background screening process.
\n
","id":"b3f78b9c-0caa-49db-a74a-5a628e092f5d","lists":[{"text":"Your Daily Adventures Will Include","content":"\n\n
Drive improvements that impact customer’s support experience as well as reduces their need open tickets\nIdentify product changes that reduce the need for customers to contact support\nMaintain a backlog of supportability enhancements and feature requests and advocate for inclusion of those backlog items in release plans\nHelp collect and organize feedback from support tickets, escalations, CSAT/NPS verbatims, and product operational data and logs; contribute to classifying and prioritizing themes\nAssist with cross-team prioritization of defects and supportability enhancements; define clear acceptance criteria that include readiness, support KB articles, and customer onboarding of new features\nPrepare Support for launches: coordinate early access/betas, readiness reviews, training, macros, and incident response plans for new features\nPartner with the Analytics team to create dashboards and insights on incident/break-fix trends, top customer pain themes, time-to-workaround, reopen rates, deflection, and cost-to-serve\nDevelop insights and executive readouts that connect customer pain to product backlog, quantify ROI of fixes, and track trend movement over time\nDrive problems and roadblocks to resolution with minimal assistance; ensure customers and frontline teams are informed throughout\nChampion self-service by partnering on search quality, in-product tips, guided flows, and auto-diagnostics to reduce avoidable contacts\n\n"},{"text":"Our Vision of You","content":"\n\n
7-10+ years of experience in Technical Support, Support Engineering, Customer Success Operations, or Program/Project Management in a SaaS environment\nStrong analytical skills; comfort with data and metrics to size problems and measure impact (e.g., SQL/Snowflake, BI tools like Tableau)\nUnderstanding of product lifecycle, release management, feature flagging, and change management\nAbility to translate complex technical problems into clear defect reports, reproducible steps, and business impact statements\nExcellent written and verbal communication abilities\nDemonstrated understanding of Support functions and KPIs (e.g., CSAT, reopen rates, time-to-workaround, deflection, cost-to-serve)\nBachelor’s degree or deep relevant equivalent experience\nYou embody our core values: we are trusted advisors, we win as one team and we take ownership \n\n"},{"text":"Preferred Qualifications","content":"\n\n
Technical understanding of the Outreach platform, features, and company structure\nDemonstrated experience with full program lifecycle ownership—from development to launch to continuous improvement. \nFamiliarity with the technologies we use, including Zendesk, Jira, Snowflake, Tableau, Salesforce; plus product analytics/observability (Datadog)\nExperience running betas/early access programs and release readiness for Support\nExposure to AI/ML-assisted support workflows (e.g., clustering, auto-triage, summarization) and how to operationalize them safely\n\n"}],"text":"Program Manager, Supportability - Prague, Czechia","country":"CZ","workplaceType":"hybrid","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"About The Team
\nWhen the question is asked, “what kind of company are you?” our answer will always be, “we are a success company—we are here to make our customers successful.” The Customer Success and Support teams are at the core of Outreach. We focus on driving real business impact for customers, not just supporting the technical specs of our product. We
work to connect cross-functional stakeholders from Product, Marketing, and Engineering with customers. The ownership is tangible on this team—our customers' pain is our pain and their win is our win.
\nThe Role
\nThe Program Manager, Supportability is responsible for helping to identify where customer friction originates and systematically eliminating it. You will help execute feedback programs across customers, Support, and Product/Engineering to identify root causes of issues and drive durable fixes—through product improvements, better instrumentation, documentation, and other proactive measures. In the day-to-day you will run technical programs that improve supportability, prepare Support for new products and features, and drive change through clear insights. You are a self-starter with strong customer empathy and urgency, organized, process-minded, and an excellent communicator.
\nLocation
\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your colleagues on weekly regular basis, attend in-person meetings and company events.
\n
\nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.
\n#LI-RG1
\nNOTE:
\nThe offer is contingent upon successfully passing the background screening process.
\n
","descriptionBodyPlain":"About The Team\nWhen the question is asked, “what kind of company are you?” our answer will always be, “we are a success company—we are here to make our customers successful.” The Customer Success and Support teams are at the core of Outreach. We focus on driving real business impact for customers, not just supporting the technical specs of our product. We\nwork to connect cross-functional stakeholders from Product, Marketing, and Engineering with customers. The ownership is tangible on this team—our customers' pain is our pain and their win is our win.\nThe Role\nThe Program Manager, Supportability is responsible for helping to identify where customer friction originates and systematically eliminating it. You will help execute feedback programs across customers, Support, and Product/Engineering to identify root causes of issues and drive durable fixes—through product improvements, better instrumentation, documentation, and other proactive measures. In the day-to-day you will run technical programs that improve supportability, prepare Support for new products and features, and drive change through clear insights. You are a self-starter with strong customer empathy and urgency, organized, process-minded, and an excellent communicator.\nLocation\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your colleagues on weekly regular basis, attend in-person meetings and company events.\n \nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.\n#LI-RG1\nNOTE:\nThe offer is contingent upon successfully passing the background screening process.\n \n","hostedUrl":"https://jobs.lever.co/outreach/b3f78b9c-0caa-49db-a74a-5a628e092f5d","applyUrl":"https://jobs.lever.co/outreach/b3f78b9c-0caa-49db-a74a-5a628e092f5d/apply"},{"additionalPlain":"#LI-AK1\n\n\nWhy You’ll Love It Here\n \n● 25 days holiday + 8 bank holidays\n● Outreach contributes with monthly contribution towards your pension\n● Private medical care for employee and spouse/family with Program Health Plus\n● Cashplan is offered through Medicash to help offset out of pocket medical related expenses\n● Dental coverage\n● Life insurance at 4x annual salary\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave\n● A parental leave program that includes not just extended time off but options for a paid night nurse\n● Opportunity to be part of company success via equity program\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military\n● Employee referral bonuses to encourage the addition of great new people to the team\n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"#LI-AK1
Why You’ll Love It Here
\n
\n● 25 days holiday + 8 bank holidays
\n● Outreach contributes with monthly contribution towards your pension
\n● Private medical care for employee and spouse/family with Program Health Plus
\n● Cashplan is offered through Medicash to help offset out of pocket medical related expenses
\n● Dental coverage
\n● Life insurance at 4x annual salary
\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
\n● A parental leave program that includes not just extended time off but options for a paid night nurse
\n● Opportunity to be part of company success via equity program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Sales","location":"London","team":"Sales Development Representatives","allLocations":["London"]},"createdAt":1772839833658,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team \nOur Sales Development team is a culture of success where the future top sellers and leaders of our organization get their start. Our team is responsible for identifying and creating new qualified opportunities for our Account Executive partners. \n \nOur team gains business knowledge through researching how different businesses operate, leadership structures, what their pain points are and obstacles they face in their business. We then turn around and leverage that information to spark interest in Outreach by connecting the dots from their challenges to the value that Outreach could provide them. \n \nWe are product experts for Outreach because we use the very product we sell. This gives SDR’s a unique competitive advantage because we understand firsthand how our software can help sales teams be successful. \n \nThe Role \nAs an Outreach Sales Development Representative (SDR) you manage the outbound campaigns by qualifying active buying interest and identifying critical decision makers to successfully position the Outreach value proposition. This role reports directly to our Sales Development Director who’s sole objective is to make you more successful. We enable your success through 1:1 coaching, active enablement, training and a multitude of other experiences. You bring the will to be successful and we commit to developing your skills to be successful. \n \nLocation \nLondon, UK. Hybrid, in office 2 days a week.\n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
\nOur Sales Development team is a culture of success where the future top sellers and leaders of our organization get their start. Our team is responsible for identifying and creating new qualified opportunities for our Account Executive partners.
\n
\nOur team gains business knowledge through researching how different businesses operate, leadership structures, what their pain points are and obstacles they face in their business. We then turn around and leverage that information to spark interest in Outreach by connecting the dots from their challenges to the value that Outreach could provide them.
\n
\nWe are product experts for Outreach because we use the very product we sell. This gives SDR’s a unique competitive advantage because we understand firsthand how our software can help sales teams be successful.
\n
\nThe Role
\nAs an Outreach Sales Development Representative (SDR) you manage the outbound campaigns by qualifying active buying interest and identifying critical decision makers to successfully position the Outreach value proposition. This role reports directly to our Sales Development Director who’s sole objective is to make you more successful. We enable your success through 1:1 coaching, active enablement, training and a multitude of other experiences. You bring the will to be successful and we commit to developing your skills to be successful.
\n
\nLocation
\nLondon, UK. Hybrid, in office 2 days a week.
","id":"932565c7-1c53-4a0f-b0bb-5e899375cf0b","lists":[{"text":"Your Daily Adventures Will Include ","content":"\nMaking 45+ outbound phone calls each day to prospective clients in the EMEA Commercial, Enterprise and Strategic segments \nCreative outbound prospecting within your named accounts \nLeveraging sales tools such as LinkedIn Navigator to network with potential customers \nAchieving and exceeding weekly/monthly metrics (appointments, qualified leads, new contacts, etc.) \nPipeline organization and collaboration with Account Executives for qualified meetings \nIncorporate AI tools into your own sales workflow, using intelligent insights to prioritize accounts and personalize outreach.\n"},{"text":"Our Vision of You ","content":"\nHave a passion for sales and sales processes \nYou feel confident using programs like Salesforce and LinkedIn\nYou have had to learn new programs before and have a knack for picking them up quickly\nHave the ability to think on your feet in a conversation and answer unexpected questions with ease\nDemonstrate empathy for customers struggles and obstacles \nResilient and understanding in the face of objections and rejection \nSomeone w/ a competitive team background who is used to excelling as an individual in a team environment. Background in individual sports, dance, orchestra, etc are great examples of this\nSomeone who sees life as glass half full vs half empty. Energy and disposition matter in this role \nSomeone who would classify themselves as an active participant in group projects\nA natural encourager. Someone who lifts others up around them\nA driven individual with a desire to succeed\nNaturally inquisitive with the ability to compose compelling messaging to prospects \n"}],"text":"Sales Development Representative, EMEA","country":"GB","workplaceType":"hybrid","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"About the Team
\nOur Sales Development team is a culture of success where the future top sellers and leaders of our organization get their start. Our team is responsible for identifying and creating new qualified opportunities for our Account Executive partners.
\n
\nOur team gains business knowledge through researching how different businesses operate, leadership structures, what their pain points are and obstacles they face in their business. We then turn around and leverage that information to spark interest in Outreach by connecting the dots from their challenges to the value that Outreach could provide them.
\n
\nWe are product experts for Outreach because we use the very product we sell. This gives SDR’s a unique competitive advantage because we understand firsthand how our software can help sales teams be successful.
\n
\nThe Role
\nAs an Outreach Sales Development Representative (SDR) you manage the outbound campaigns by qualifying active buying interest and identifying critical decision makers to successfully position the Outreach value proposition. This role reports directly to our Sales Development Director who’s sole objective is to make you more successful. We enable your success through 1:1 coaching, active enablement, training and a multitude of other experiences. You bring the will to be successful and we commit to developing your skills to be successful.
\n
\nLocation
\nLondon, UK. Hybrid, in office 2 days a week.
","descriptionBodyPlain":"About the Team \nOur Sales Development team is a culture of success where the future top sellers and leaders of our organization get their start. Our team is responsible for identifying and creating new qualified opportunities for our Account Executive partners. \n \nOur team gains business knowledge through researching how different businesses operate, leadership structures, what their pain points are and obstacles they face in their business. We then turn around and leverage that information to spark interest in Outreach by connecting the dots from their challenges to the value that Outreach could provide them. \n \nWe are product experts for Outreach because we use the very product we sell. This gives SDR’s a unique competitive advantage because we understand firsthand how our software can help sales teams be successful. \n \nThe Role \nAs an Outreach Sales Development Representative (SDR) you manage the outbound campaigns by qualifying active buying interest and identifying critical decision makers to successfully position the Outreach value proposition. This role reports directly to our Sales Development Director who’s sole objective is to make you more successful. We enable your success through 1:1 coaching, active enablement, training and a multitude of other experiences. You bring the will to be successful and we commit to developing your skills to be successful. \n \nLocation \nLondon, UK. Hybrid, in office 2 days a week.\n","hostedUrl":"https://jobs.lever.co/outreach/932565c7-1c53-4a0f-b0bb-5e899375cf0b","applyUrl":"https://jobs.lever.co/outreach/932565c7-1c53-4a0f-b0bb-5e899375cf0b/apply"},{"additionalPlain":"#LI-AM1\n#LI-Remote\n\n\nWhy You’ll Love It Here\n \n• Flexible time off \n• 401k to help you save for the future\n• Generous medical, dental, and vision coverage for full-time employees and their dependents \n• A parental leave program that includes options for a paid night nurse, and a gradual return to work\n• Infertility/ assisted reproductive services benefit\n• Employee referral bonuses to encourage the addition of great new people to the team\n• Snacks and beverages in the Office, along with fun events to celebrate\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military \n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"#LI-AM1
#LI-Remote
Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Enablement","location":"Seattle, WA","team":"Enablement","allLocations":["Seattle, WA","Atlanta, GA","United States"]},"createdAt":1776694384602,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nThe Role\nOutreach is a leader in revenue orchestration software and one of the fastest-growing AI technology companies in the country. At Outreach, we believe great enablement doesn’t just train teams – it drives how our GTM organization executes. As a Sales Enablement Manager, you will play a critical role in equipping our Sales teams to perform at their best. You’ll bring our strategy to life through high-impact programs across onboarding, product enablement, and sales execution—ensuring our teams have the clarity, confidence, and consistency needed to win. \nThis role is focused on execution with impact. You’ll partner closely with GTM leaders, Product Marketing, and senior enablement team members to deliver programs that improve rep performance, accelerate ramp, and reinforce how we sell. If you’re someone who thrives in fast-paced environments, cares deeply about the learner experience, and wants to grow into a strategic enablement leader—this role is built for you. \nLocation:This position is hybrid in Seattle or Atlanta. We are open to remote within the U.S. for the right candidate. \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
The Role
\n\n
\n
\n
Outreach is a leader in revenue orchestration software and one of the fastest-growing AI technology companies in the country. At Outreach, we believe great enablement doesn’t just train teams – it drives how our GTM organization executes. As a Sales Enablement Manager, you will play a critical role in equipping our Sales teams to perform at their best. You’ll bring our strategy to life through high-impact programs across onboarding, product enablement, and sales execution—ensuring our teams have the clarity, confidence, and consistency needed to win.
\n
\n
\n
This role is focused on execution with impact. You’ll partner closely with GTM leaders, Product Marketing, and senior enablement team members to deliver programs that improve rep performance, accelerate ramp, and reinforce how we sell. If you’re someone who thrives in fast-paced environments, cares deeply about the learner experience, and wants to grow into a strategic enablement leader—this role is built for you.
\n
\n
\n
\n
Location: This position is hybrid in Seattle or Atlanta. We are open to remote within the U.S. for the right candidate.
\n
\n
\n
\n\n
Onboarding: Help new hires get to productivity faster—and with confidence. You’ll support and evolve onboarding programs tailored to different segments, ensuring consistency in how reps ramp and deliver value early.\n
\nSkill Development & Manager-Led Coaching: Turn training into execution. You’ll reinforce our sales methodology and support manager-led coaching programs that build real skill—not just knowledge. You’ll also partner with front-line managers & our sales coach to drive adoption and consistency in the field.
\n\n\n
\n
\n
\n
\n- \n
Outreach Excellence: Bring our product story to life. In partnership with Product Marketing and senior enablement leaders, you’ll help translate product innovation into clear, compelling messaging that reps can confidently take to market – while ensuring reps are adopting and use Outreach to gain credibility.
\n \n\n
\n
\n
\n- \n
Tool Training & Adoption: Maximize the impact of our GTM tech stack. You’ll drive adoption and effective usage of key tools (e.g., LMS, call intelligence, sales engagement, content platforms) to ensure reps are working efficiently and effectively.
\n \n\n
\n
\n
\n- \n
Sales Motion Excellence: Reinforce how we execute across the sales cycle. You’ll support the rollout and reinforcement of our sales process, pipeline management, and forecasting approach—ensuring reps have the tools and clarity to navigate deals effectively.
\n \n\n
\n
\n
\n- \n
Internal Communications: Reduce noise. Increase clarity. You’ll help ensure reps can easily find and apply the information they need—through well-structured content & playbooks, clear communication, and thoughtful content management.
\n \n\n
\n
\n
\n- \n
Continuous Improvement: Turn insights into action. You’ll analyze enablement engagement and performance data to identify gaps, inform improvements, and recognize what great looks like—partnering with GTM leadership to continuously raise the bar.
\n \n\n
\n
\n\n
Bachelor’s degree in psychology, marketing, business, education or equivalent experience \n2-4 years developing learning programs for sales/revenue teams. This role is ideal for someone looking to grow into a senior enablement position over time, with increasing ownership and strategic influence. \n2+ years of experience working in a SaaS organization \nStrong ability to translate concepts into clear, actionable learning experiences \nComfortable working in fast-paced, evolving environments \nData-informed mindset—you use insights to guide decisions and improve outcomes \nFamiliarity with change management approaches (e.g. the ADKAR model) \nAbility to analyze outcomes and utilize data insights to drive decision-making \nExceptional communication skills and successful history of cross-functional collaboration \nPrior experience with different CMS / LMS platforms and Conversational Intelligence tools \n\n"},{"text":"Nice to Have’s ","content":""}],"salaryRange":{"min":80000,"max":110000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"The annual base salary range for this role is $80,000-$110,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location, and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process.
","salaryDescriptionPlain":"The annual base salary range for this role is $80,000-$110,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location, and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process. \n","text":"Sales Enablement Manager","country":"US","workplaceType":"hybrid","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"The Role
\n\n
\n
\n
Outreach is a leader in revenue orchestration software and one of the fastest-growing AI technology companies in the country. At Outreach, we believe great enablement doesn’t just train teams – it drives how our GTM organization executes. As a Sales Enablement Manager, you will play a critical role in equipping our Sales teams to perform at their best. You’ll bring our strategy to life through high-impact programs across onboarding, product enablement, and sales execution—ensuring our teams have the clarity, confidence, and consistency needed to win.
\n
\n
\n
This role is focused on execution with impact. You’ll partner closely with GTM leaders, Product Marketing, and senior enablement team members to deliver programs that improve rep performance, accelerate ramp, and reinforce how we sell. If you’re someone who thrives in fast-paced environments, cares deeply about the learner experience, and wants to grow into a strategic enablement leader—this role is built for you.
\n
\n
\n
\n
Location: This position is hybrid in Seattle or Atlanta. We are open to remote within the U.S. for the right candidate.
\n
\n
\n
\n
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This sentence is only included in the US Closing.
\n
\n
\n
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
\n
\n
\n
Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Business Systems","location":"Seattle, WA","team":"Business Systems","allLocations":["Seattle, WA"]},"createdAt":1778521938636,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nThe Role:\nWe are seeking an experienced and highly skilled Senior Applications Administrator to join our enterprise applications team. The ideal candidate will be responsible for overseeing the administration, configuration, and optimization of our billing, cash application, and pricing catalogue stack. You will work closely with cross-functional teams to ensure that applications run efficiently, securely, and are aligned with business needs. \nThis role is focused on supporting our billing and revenue operations; helping our finance and go-to-market department navigate the pricing catalogue as well as the cash application process. You'll have the opportunity to go deep on our core billing stack, but willingness to understand and perform across various applications will be critical to success.\n \nYour Daily Adventures Will Include:\nOversee the configuration, installation, and management of several enterprise applications, supporting various business partners. \nUpgrade software to the latest specifications, maintain key workflows, and fix issues autonomously for applications you own. \nProactively recommend areas of opportunity that will lead to greater return on investment for purchased software. \nProvide expert-level support and troubleshoot for complex application issues. \nResolve technical problems quickly, with minimal need for external support. \nHelp engineering teams to set up API integrations and document their connections. \nSeek areas of automation with connected systems to reduce manual workflows. \nEnsure applications and access keys adhere to company security policies. \nFlag any concerns for compliance and liaise with the security team for system best practices. \nPerform regular seat audits and deprovision users to prevent unnecessary access to applications. \nCreate and maintain clear and comprehensive documentation for all applications, configurations, and workflows. \nDevelop and deliver regular reports on application health, historical performance, and roadmap opportunities. \nEffectively communicate at all stages of troubleshooting, resolution, and deployment with Business Partners surrounding submitted cases. \nWork closely with partners and project teams to consult on the best use cases for systems and offer guidance were possible on development in the business requirements. \nProvide training and mentorship to junior team members and end-users. \nWork with application vendors and partners during renewal to ensure a smooth contract cycle. \nHelp perform software evaluations for new business needs and recommend consolidation efforts were possible. \nConstantly evaluate competitors in the space to ensure we have a best-in-class tool stack. \n \nOur Vision of You:\nMinimum of 5 years of experience as an Applications Administrator or in a similar role.\nExtensive hands-on experience with billing platforms, pricing catalogues, and cash application, particularly Zuora Billing, Salesforce RCA and/or CPQ, and HighRadius; experience with SAP Billing and/or Zuora Revenue is a strong plus.\nFamiliarity with the quote-to-cash process, including invoicing, collections, and revenue recognition.\nProven track record of supporting, optimizing, and troubleshooting complex software.\nStrong knowledge of application workflows, identity management, and administrative UIs.\nFamiliarity with cloud technologies, authentication protocols, and integration processes.\nSome basic understanding of scripting languages (SQL, JavaScript, HTML, Apex) are a bonus but not required.\nExcellent problem-solving abilities and critical thinking skills.\nStrong communication skills, both written and verbal, with the ability to interact effectively with technical and non-technical stakeholders.\nAbility to work under pressure and manage multiple priorities.\nLeadership and mentoring abilities to guide junior staff and promote best practices.\n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n
The Role:
\n
\n- \n
We are seeking an experienced and highly skilled Senior Applications Administrator to join our enterprise applications team. The ideal candidate will be responsible for overseeing the administration, configuration, and optimization of our billing, cash application, and pricing catalogue stack. You will work closely with cross-functional teams to ensure that applications run efficiently, securely, and are aligned with business needs.
\n
\n \n- \n
This role is focused on supporting our billing and revenue operations; helping our finance and go-to-market department navigate the pricing catalogue as well as the cash application process. You'll have the opportunity to go deep on our core billing stack, but willingness to understand and perform across various applications will be critical to success.
\n \n
\n
\n
Your Daily Adventures Will Include:
\n
\n- \n
Oversee the configuration, installation, and management of several enterprise applications, supporting various business partners.
\n \n- \n
Upgrade software to the latest specifications, maintain key workflows, and fix issues autonomously for applications you own.
\n \n- \n
Proactively recommend areas of opportunity that will lead to greater return on investment for purchased software.
\n \n- \n
Provide expert-level support and troubleshoot for complex application issues.
\n \n- \n
Resolve technical problems quickly, with minimal need for external support.
\n \n- \n
Help engineering teams to set up API integrations and document their connections.
\n \n- \n
Seek areas of automation with connected systems to reduce manual workflows.
\n \n- \n
Ensure applications and access keys adhere to company security policies.
\n \n- \n
Flag any concerns for compliance and liaise with the security team for system best practices.
\n \n- \n
Perform regular seat audits and deprovision users to prevent unnecessary access to applications.
\n \n- \n
Create and maintain clear and comprehensive documentation for all applications, configurations, and workflows.
\n \n- \n
Develop and deliver regular reports on application health, historical performance, and roadmap opportunities.
\n \n- \n
Effectively communicate at all stages of troubleshooting, resolution, and deployment with Business Partners surrounding submitted cases.
\n \n- \n
Work closely with partners and project teams to consult on the best use cases for systems and offer guidance were possible on development in the business requirements.
\n \n- \n
Provide training and mentorship to junior team members and end-users.
\n \n- \n
Work with application vendors and partners during renewal to ensure a smooth contract cycle.
\n \n- \n
Help perform software evaluations for new business needs and recommend consolidation efforts were possible.
\n \n- \n
Constantly evaluate competitors in the space to ensure we have a best-in-class tool stack.
\n \n
\n
\n
Our Vision of You:
\n
\n- \n
Minimum of 5 years of experience as an Applications Administrator or in a similar role.
\n \n- \n
Extensive hands-on experience with billing platforms, pricing catalogues, and cash application, particularly Zuora Billing, Salesforce RCA and/or CPQ, and HighRadius; experience with SAP Billing and/or Zuora Revenue is a strong plus.
\n \n- \n
Familiarity with the quote-to-cash process, including invoicing, collections, and revenue recognition.
\n \n- \n
Proven track record of supporting, optimizing, and troubleshooting complex software.
\n \n- \n
Strong knowledge of application workflows, identity management, and administrative UIs.
\n \n- \n
Familiarity with cloud technologies, authentication protocols, and integration processes.
\n \n- \n
Some basic understanding of scripting languages (SQL, JavaScript, HTML, Apex) are a bonus but not required.
\n \n- \n
Excellent problem-solving abilities and critical thinking skills.
\n \n- \n
Strong communication skills, both written and verbal, with the ability to interact effectively with technical and non-technical stakeholders.
\n \n- \n
Ability to work under pressure and manage multiple priorities.
\n \n- \n
Leadership and mentoring abilities to guide junior staff and promote best practices.
\n \n
\n
The annual base salary range for this role is $105,000-135,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process.
","salaryDescriptionPlain":"The annual base salary range for this role is $105,000-135,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process. \n","text":"Senior Applications Administrator","country":"US","workplaceType":"remote","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
The Role:
\n
\n- \n
We are seeking an experienced and highly skilled Senior Applications Administrator to join our enterprise applications team. The ideal candidate will be responsible for overseeing the administration, configuration, and optimization of our billing, cash application, and pricing catalogue stack. You will work closely with cross-functional teams to ensure that applications run efficiently, securely, and are aligned with business needs.
\n
\n \n- \n
This role is focused on supporting our billing and revenue operations; helping our finance and go-to-market department navigate the pricing catalogue as well as the cash application process. You'll have the opportunity to go deep on our core billing stack, but willingness to understand and perform across various applications will be critical to success.
\n \n
\n
\n
Your Daily Adventures Will Include:
\n
\n- \n
Oversee the configuration, installation, and management of several enterprise applications, supporting various business partners.
\n \n- \n
Upgrade software to the latest specifications, maintain key workflows, and fix issues autonomously for applications you own.
\n \n- \n
Proactively recommend areas of opportunity that will lead to greater return on investment for purchased software.
\n \n- \n
Provide expert-level support and troubleshoot for complex application issues.
\n \n- \n
Resolve technical problems quickly, with minimal need for external support.
\n \n- \n
Help engineering teams to set up API integrations and document their connections.
\n \n- \n
Seek areas of automation with connected systems to reduce manual workflows.
\n \n- \n
Ensure applications and access keys adhere to company security policies.
\n \n- \n
Flag any concerns for compliance and liaise with the security team for system best practices.
\n \n- \n
Perform regular seat audits and deprovision users to prevent unnecessary access to applications.
\n \n- \n
Create and maintain clear and comprehensive documentation for all applications, configurations, and workflows.
\n \n- \n
Develop and deliver regular reports on application health, historical performance, and roadmap opportunities.
\n \n- \n
Effectively communicate at all stages of troubleshooting, resolution, and deployment with Business Partners surrounding submitted cases.
\n \n- \n
Work closely with partners and project teams to consult on the best use cases for systems and offer guidance were possible on development in the business requirements.
\n \n- \n
Provide training and mentorship to junior team members and end-users.
\n \n- \n
Work with application vendors and partners during renewal to ensure a smooth contract cycle.
\n \n- \n
Help perform software evaluations for new business needs and recommend consolidation efforts were possible.
\n \n- \n
Constantly evaluate competitors in the space to ensure we have a best-in-class tool stack.
\n \n
\n
\n
Our Vision of You:
\n
\n- \n
Minimum of 5 years of experience as an Applications Administrator or in a similar role.
\n \n- \n
Extensive hands-on experience with billing platforms, pricing catalogues, and cash application, particularly Zuora Billing, Salesforce RCA and/or CPQ, and HighRadius; experience with SAP Billing and/or Zuora Revenue is a strong plus.
\n \n- \n
Familiarity with the quote-to-cash process, including invoicing, collections, and revenue recognition.
\n \n- \n
Proven track record of supporting, optimizing, and troubleshooting complex software.
\n \n- \n
Strong knowledge of application workflows, identity management, and administrative UIs.
\n \n- \n
Familiarity with cloud technologies, authentication protocols, and integration processes.
\n \n- \n
Some basic understanding of scripting languages (SQL, JavaScript, HTML, Apex) are a bonus but not required.
\n \n- \n
Excellent problem-solving abilities and critical thinking skills.
\n \n- \n
Strong communication skills, both written and verbal, with the ability to interact effectively with technical and non-technical stakeholders.
\n \n- \n
Ability to work under pressure and manage multiple priorities.
\n \n- \n
Leadership and mentoring abilities to guide junior staff and promote best practices.
\n \n
\n
Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Engineering","location":"Seattle, WA","team":"Voice","allLocations":["Seattle, WA"]},"createdAt":1779808254191,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team \nThe Dialog Understanding and Generation team is building the industry's most advanced agentic AI capabilities for revenue orchestration, the end-to-end coordination and execution of sales and customer engagement workflows. Our mission is to transform raw customer interactions and CRM data into structured intelligence that powers the entire revenue lifecycle. \nWe operate at the intersection of machine learning, LLM-powered systems, and cloud-scale engineering, driving both current and next-generation AI initiatives at Outreach. \nWe are a team of applied data scientists who thrive on solving complex scientific and engineering challenges. The work is roughly an even split between applied ML research and production engineering, so you should be excited about both. You'll collaborate closely with exceptional engineers and product managers in a fast-moving, high-impact environment, applying your creativity and expertise to build innovative solutions that push the boundaries of agentic AI. \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n
\n
About the Team
\n\n
\n
The Dialog Understanding and Generation team is building the industry's most advanced agentic AI capabilities for revenue orchestration, the end-to-end coordination and execution of sales and customer engagement workflows. Our mission is to transform raw customer interactions and CRM data into structured intelligence that powers the entire revenue lifecycle.
\n
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We operate at the intersection of machine learning, LLM-powered systems, and cloud-scale engineering, driving both current and next-generation AI initiatives at Outreach.
\n
\n
\n
We are a team of applied data scientists who thrive on solving complex scientific and engineering challenges. The work is roughly an even split between applied ML research and production engineering, so you should be excited about both. You'll collaborate closely with exceptional engineers and product managers in a fast-moving, high-impact environment, applying your creativity and expertise to build innovative solutions that push the boundaries of agentic AI.
\n
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2 years of hands-on experience implementing machine learning and NLP systems, including LLM-based architectures, text classification, entity recognition, dialog, and agentic AI workflows
\n \n\n
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Master’s Degree, or PhD, in relevant field such as computer science, machine learning, or related disciplines
\n \n\n
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The annual base salary range for this role is $140,000-$175,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.
","salaryDescriptionPlain":"The annual base salary range for this role is $140,000-$175,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.\n","text":"Senior Applied Scientist","country":"US","workplaceType":"hybrid","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
\n
About the Team
\n\n
\n
The Dialog Understanding and Generation team is building the industry's most advanced agentic AI capabilities for revenue orchestration, the end-to-end coordination and execution of sales and customer engagement workflows. Our mission is to transform raw customer interactions and CRM data into structured intelligence that powers the entire revenue lifecycle.
\n
\n
\n
We operate at the intersection of machine learning, LLM-powered systems, and cloud-scale engineering, driving both current and next-generation AI initiatives at Outreach.
\n
\n
\n
We are a team of applied data scientists who thrive on solving complex scientific and engineering challenges. The work is roughly an even split between applied ML research and production engineering, so you should be excited about both. You'll collaborate closely with exceptional engineers and product managers in a fast-moving, high-impact environment, applying your creativity and expertise to build innovative solutions that push the boundaries of agentic AI.
\n
\n
#LI-AK1
Why You’ll Love It Here
\n
\n● 25 days holiday + 8 bank holidays
\n● Outreach contributes with monthly contribution towards your pension
\n● Private medical care for employee and spouse/family with Program Health Plus
\n● Cashplan is offered through Medicash to help offset out of pocket medical related expenses
\n● Dental coverage
\n● Life insurance at 4x annual salary
\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
\n● A parental leave program that includes not just extended time off but options for a paid night nurse
\n● Opportunity to be part of company success via equity program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Sales","location":"London","team":"Account Executives","allLocations":["London"]},"createdAt":1776707947477,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team \nOur Senior Client Account Executive team customers manage the renewal, expansion, and cross-sell attachment of current Outreach customers (50 - 1,000 employees in a company). We are product experts and ambassadors for Outreach. We build deep knowledge and understanding of our customers' goals and pain points to enable them to have the insights to Create & Close pipeline through the Outreach Sales Execution Platform. \nWe enjoy learning new sales trends & methodologies, going to industry events, subscribing to blogs/podcasts, reading books, and researching case studies so we can grow together. We work closely together to champion our customers, share success stories, celebrate our wins, and share goals. \nThe Role\nThe primary purpose of the Senior Client Account Executive role at Outreach is to retain current customers and identify opportunities to grow or expand their presence and usage across the platform. This role is responsible for driving value and adoption within an assigned territory of customers. You are responsible for managing the relationship with current customers, including contract renewals, identifying expansion opportunities, and managing the sales cycle for those expansions. You will develop, implement, and manage success plans and lead executive business reviews for your customers. Your primary points of contact within existing customers will include both above the line contacts (CRO, COO, CEO, CFO, and CISO) as well as below the line contacts (System Administrators, GTM Leaders, Marketing/content, Revenue Operations, etc). Key performance indicators include, but are not limited to, customer retention and renewal targets, net revenue retention, expansion quota attainment, renewal forecast quality and accuracy, platform utilization and adoption, and customer sentiment. We expect our Senior Client Account Executives to act as trusted advisors to the Revenue Office for their customers. \nLocation: London, UK. Hybrid, in office 2 days a week. \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n\n
Our Senior Client Account Executive team customers manage the renewal, expansion, and cross-sell attachment of current Outreach customers (50 - 1,000 employees in a company). We are product experts and ambassadors for Outreach. We build deep knowledge and understanding of our customers' goals and pain points to enable them to have the insights to Create & Close pipeline through the Outreach Sales Execution Platform.
\n
\n
We enjoy learning new sales trends & methodologies, going to industry events, subscribing to blogs/podcasts, reading books, and researching case studies so we can grow together. We work closely together to champion our customers, share success stories, celebrate our wins, and share goals.
\n
The Role
\n
The primary purpose of the Senior Client Account Executive role at Outreach is to retain current customers and identify opportunities to grow or expand their presence and usage across the platform. This role is responsible for driving value and adoption within an assigned territory of customers. You are responsible for managing the relationship with current customers, including contract renewals, identifying expansion opportunities, and managing the sales cycle for those expansions. You will develop, implement, and manage success plans and lead executive business reviews for your customers. Your primary points of contact within existing customers will include both above the line contacts (CRO, COO, CEO, CFO, and CISO) as well as below the line contacts (System Administrators, GTM Leaders, Marketing/content, Revenue Operations, etc). Key performance indicators include, but are not limited to, customer retention and renewal targets, net revenue retention, expansion quota attainment, renewal forecast quality and accuracy, platform utilization and adoption, and customer sentiment. We expect our Senior Client Account Executives to act as trusted advisors to the Revenue Office for their customers.
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Location: London, UK. Hybrid, in office 2 days a week.
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Act as a single point of contact/the face of Outreach for your customers. Assist them when navigating product training, strategic guidance, best practices in the platform, and selling expertise.
\n \n- Champion AI-driven selling strategies, actively demonstrating how Outreach's AI capabilities in deal intelligence, pipeline forecasting, and conversation analytics deliver measurable revenue outcomes.
\n- Incorporate AI tools into your own sales workflow, using intelligent insights to prioritize accounts, personalize outreach, and sharpen forecast accuracy.
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5+ years of either account management, customer success, or sales lifecycle management experience, preferably in a SaaS environment
\n \n\n
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About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n\n
Our Senior Client Account Executive team customers manage the renewal, expansion, and cross-sell attachment of current Outreach customers (50 - 1,000 employees in a company). We are product experts and ambassadors for Outreach. We build deep knowledge and understanding of our customers' goals and pain points to enable them to have the insights to Create & Close pipeline through the Outreach Sales Execution Platform.
\n
\n
We enjoy learning new sales trends & methodologies, going to industry events, subscribing to blogs/podcasts, reading books, and researching case studies so we can grow together. We work closely together to champion our customers, share success stories, celebrate our wins, and share goals.
\n
The Role
\n
The primary purpose of the Senior Client Account Executive role at Outreach is to retain current customers and identify opportunities to grow or expand their presence and usage across the platform. This role is responsible for driving value and adoption within an assigned territory of customers. You are responsible for managing the relationship with current customers, including contract renewals, identifying expansion opportunities, and managing the sales cycle for those expansions. You will develop, implement, and manage success plans and lead executive business reviews for your customers. Your primary points of contact within existing customers will include both above the line contacts (CRO, COO, CEO, CFO, and CISO) as well as below the line contacts (System Administrators, GTM Leaders, Marketing/content, Revenue Operations, etc). Key performance indicators include, but are not limited to, customer retention and renewal targets, net revenue retention, expansion quota attainment, renewal forecast quality and accuracy, platform utilization and adoption, and customer sentiment. We expect our Senior Client Account Executives to act as trusted advisors to the Revenue Office for their customers.
\n
\n
Location: London, UK. Hybrid, in office 2 days a week.
\n
Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"People","location":"United States","team":"HR","allLocations":["United States"]},"createdAt":1780952366154,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout The Team \nThe Sales Compensation team partners with Finance, Revenue Operations, Human Resources, and GTM leaders to drive GTM teams towards effective results. The team is responsible for Outreach’s GTM compensation plan design, policies, and execution. The team operates as part of the overall People & Places organization, working together as champions of promoting an environment that aligns to the Outreach values. \nThe Role \nAs a Senior Commission Analyst on the team, you will be responsible for ensuring the accurate, consistent, and timely execution of sales compensation plans and processes. In this role, you will partner with cross-functional teams to facilitate execution of the plans and identify opportunities for efficiencies. You will also support Xactly implementation through testing, provide coverage for other areas in Sales Compensation, and take on special projects. A strong understanding of compensation plan mechanics is essential to ensure accuracy, compliance, and alignment with company objectives. The ideal candidate has a work ethic that prioritizes accuracy, efficiency, and meeting deadlines. \nLocation: Remote within the U.S. or hybrid at Outreach’s Seattle or Atlanta offices \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n
\n
About The Team
\n\n
The Sales Compensation team partners with Finance, Revenue Operations, Human Resources, and GTM leaders to drive GTM teams towards effective results. The team is responsible for Outreach’s GTM compensation plan design, policies, and execution. The team operates as part of the overall People & Places organization, working together as champions of promoting an environment that aligns to the Outreach values.
\n
\n
The Role
\n\n
As a Senior Commission Analyst on the team, you will be responsible for ensuring the accurate, consistent, and timely execution of sales compensation plans and processes. In this role, you will partner with cross-functional teams to facilitate execution of the plans and identify opportunities for efficiencies. You will also support Xactly implementation through testing, provide coverage for other areas in Sales Compensation, and take on special projects. A strong understanding of compensation plan mechanics is essential to ensure accuracy, compliance, and alignment with company objectives. The ideal candidate has a work ethic that prioritizes accuracy, efficiency, and meeting deadlines.
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Location: Remote within the U.S. or hybrid at Outreach’s Seattle or Atlanta offices
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Administer the sales compensation plans, ensuring accurate and timely Xactly set-up, attainment reconciliations, and earning reviews
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Bachelor's degree in finance, business administration, accounting or related fields, or equivalent experience
\n \n\n
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The annual base salary range for this role is $80,000-$110,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process.
","salaryDescriptionPlain":"The annual base salary range for this role is $80,000-$110,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process. \n","text":"Senior Commission Analyst","country":"US","workplaceType":"remote","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
\n
About The Team
\n\n
The Sales Compensation team partners with Finance, Revenue Operations, Human Resources, and GTM leaders to drive GTM teams towards effective results. The team is responsible for Outreach’s GTM compensation plan design, policies, and execution. The team operates as part of the overall People & Places organization, working together as champions of promoting an environment that aligns to the Outreach values.
\n
\n
The Role
\n\n
As a Senior Commission Analyst on the team, you will be responsible for ensuring the accurate, consistent, and timely execution of sales compensation plans and processes. In this role, you will partner with cross-functional teams to facilitate execution of the plans and identify opportunities for efficiencies. You will also support Xactly implementation through testing, provide coverage for other areas in Sales Compensation, and take on special projects. A strong understanding of compensation plan mechanics is essential to ensure accuracy, compliance, and alignment with company objectives. The ideal candidate has a work ethic that prioritizes accuracy, efficiency, and meeting deadlines.
\n
\n
Location: Remote within the U.S. or hybrid at Outreach’s Seattle or Atlanta offices
\n
\n
Why You’ll Love It Here
\n
\n● Highly competitive salary
\n● 25 days annual vacation time + sick time and casual leave
\n● Group medical policy coverage available to employees and up to 5 eligible family members
\n● OPD benefit covered up to INR 10,000
\n● Life insurance and personal accident insurance at 3x annual CTC
\n● 26 weeks of maternity leave pay, and 15 days of paternity leave pay
\n● Opportunity to be part of company success via the RSU program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n● Fun company and team outings because we play just as hard as we work
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Data Science","location":"Hyderabad","team":"Data Science","allLocations":["Hyderabad"]},"createdAt":1779101749332,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team: \n \nData is at the core of Outreach's strategy. It drives us and our customers to the highest levels of success. We use it for everything from customer health scores and revenue dashboards to operational metrics of our AWS infrastructure, to helping increase product engagement and user productivity through natural language understanding, to predictive analytics and causal inference via experimentation. As our customer base continues to grow, we are looking towards new ways of leveraging our data to deeper understand our customers’ needs and deliver new products and features to help continuously improve their customer engagement workflows.\n \nThe mission of the Data Science team is to enable such continuous optimization by reconstructing customer engagement workflows from data, developing metrics to measure the success and efficiency of these workflows, and providing tools to support the optimization of these workflows.\n \nAs a member of the team, you will work closely with other data scientists, machine learning engineers, and application engineers to define and implement our strategy for delivering this mission.\n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team:
\n
\nData is at the core of Outreach's strategy. It drives us and our customers to the highest levels of success. We use it for everything from customer health scores and revenue dashboards to operational metrics of our AWS infrastructure, to helping increase product engagement and user productivity through natural language understanding, to predictive analytics and causal inference via experimentation. As our customer base continues to grow, we are looking towards new ways of leveraging our data to deeper understand our customers’ needs and deliver new products and features to help continuously improve their customer engagement workflows.
\n
\nThe mission of the Data Science team is to enable such continuous optimization by reconstructing customer engagement workflows from data, developing metrics to measure the success and efficiency of these workflows, and providing tools to support the optimization of these workflows.
\n
\nAs a member of the team, you will work closely with other data scientists, machine learning engineers, and application engineers to define and implement our strategy for delivering this mission.
","id":"008f86c3-7383-4c02-927e-bcaf9e84c80d","lists":[{"text":"Your Daily Adventures Will Include:","content":""},{"text":"Our Vision of You:","content":"\n
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You have strong programming skills in at least one programming language (Python, Golang, etc.). Experience in frameworks like Langchain, OpenAI Agent SDK is a plus.
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You have experience working with distributed data processing frameworks such as Spark. Experience with Spark's MLlib, AWS, Databricks, MLFlow are a plus.
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You have a degree in Computer Science, Data Science, or a related field, and 4-6 years of industry or equivalent experience.
\n \n\n
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About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"About the Team:
\n
\nData is at the core of Outreach's strategy. It drives us and our customers to the highest levels of success. We use it for everything from customer health scores and revenue dashboards to operational metrics of our AWS infrastructure, to helping increase product engagement and user productivity through natural language understanding, to predictive analytics and causal inference via experimentation. As our customer base continues to grow, we are looking towards new ways of leveraging our data to deeper understand our customers’ needs and deliver new products and features to help continuously improve their customer engagement workflows.
\n
\nThe mission of the Data Science team is to enable such continuous optimization by reconstructing customer engagement workflows from data, developing metrics to measure the success and efficiency of these workflows, and providing tools to support the optimization of these workflows.
\n
\nAs a member of the team, you will work closely with other data scientists, machine learning engineers, and application engineers to define and implement our strategy for delivering this mission.
","descriptionBodyPlain":"About the Team: \n \nData is at the core of Outreach's strategy. It drives us and our customers to the highest levels of success. We use it for everything from customer health scores and revenue dashboards to operational metrics of our AWS infrastructure, to helping increase product engagement and user productivity through natural language understanding, to predictive analytics and causal inference via experimentation. As our customer base continues to grow, we are looking towards new ways of leveraging our data to deeper understand our customers’ needs and deliver new products and features to help continuously improve their customer engagement workflows.\n \nThe mission of the Data Science team is to enable such continuous optimization by reconstructing customer engagement workflows from data, developing metrics to measure the success and efficiency of these workflows, and providing tools to support the optimization of these workflows.\n \nAs a member of the team, you will work closely with other data scientists, machine learning engineers, and application engineers to define and implement our strategy for delivering this mission.\n","hostedUrl":"https://jobs.lever.co/outreach/008f86c3-7383-4c02-927e-bcaf9e84c80d","applyUrl":"https://jobs.lever.co/outreach/008f86c3-7383-4c02-927e-bcaf9e84c80d/apply"},{"additionalPlain":"#LI-AK1\n\n\nWhy You’ll Love It Here\n \n● 25 days holiday + 8 bank holidays\n● Outreach contributes with monthly contribution towards your pension\n● Private medical care for employee and spouse/family with Program Health Plus\n● Cashplan is offered through Medicash to help offset out of pocket medical related expenses\n● Dental coverage\n● Life insurance at 4x annual salary\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave\n● A parental leave program that includes not just extended time off but options for a paid night nurse\n● Opportunity to be part of company success via equity program\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military\n● Employee referral bonuses to encourage the addition of great new people to the team\n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"#LI-AK1
Why You’ll Love It Here
\n
\n● 25 days holiday + 8 bank holidays
\n● Outreach contributes with monthly contribution towards your pension
\n● Private medical care for employee and spouse/family with Program Health Plus
\n● Cashplan is offered through Medicash to help offset out of pocket medical related expenses
\n● Dental coverage
\n● Life insurance at 4x annual salary
\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
\n● A parental leave program that includes not just extended time off but options for a paid night nurse
\n● Opportunity to be part of company success via equity program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Sales","location":"London","team":"Account Executives","allLocations":["London"]},"createdAt":1771386388551,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team \nOur EMEA Enterprise Sales team operates at the forefront of how the world's most complex organizations transform their revenue motions. We partner with companies of 5,000–10,000 employees across the region, owning the full deal cycle from pipeline creation to close. We are product experts, trusted advisors, and ambassadors for the Outreach Sales Execution Platform. \nWe go deep on our customers' strategic goals, not just their pain points, so we can help them build, manage, and close pipeline with real precision. We stay sharp by tracking emerging sales trends, AI developments, and GTM innovation through events, research, and peer learning. We celebrate wins together, share what's working, hold each other to a high standard, and operate with integrity, collaboration, and a relentless focus on customer outcomes. \n \nThe Role \nThis is a senior, strategic selling role targeting Outreach's most important enterprise accounts across EMEA. As a Senior Enterprise Acquisition Executive, you will own complex, multi-threaded sales cycles, engaging at the C-suite level and building business cases that resonate with economic buyers who expect you to understand their world as well as they do. \nYou will drive disciplined, high-quality pipeline and bring together internal resources to land and expand Outreach's footprint across the region. A key part of this role is the ability to speak credibly to AI-powered selling capabilities, helping prospects understand how Outreach's platform and the broader AI landscape is reshaping how elite revenue teams operate. \nThis role sits at the intersection of strategic advisory, executive engagement, and cutting-edge technology, and is built for someone who wants to be at the center of how enterprise sales evolves. \nLocation: London, UK. Hybrid, in office 2 days a week. \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
\n\n
\n
Our EMEA Enterprise Sales team operates at the forefront of how the world's most complex organizations transform their revenue motions. We partner with companies of 5,000–10,000 employees across the region, owning the full deal cycle from pipeline creation to close. We are product experts, trusted advisors, and ambassadors for the Outreach Sales Execution Platform.
\n
\n
\n
We go deep on our customers' strategic goals, not just their pain points, so we can help them build, manage, and close pipeline with real precision. We stay sharp by tracking emerging sales trends, AI developments, and GTM innovation through events, research, and peer learning. We celebrate wins together, share what's working, hold each other to a high standard, and operate with integrity, collaboration, and a relentless focus on customer outcomes.
\n
\n
\nThe Role
\n\n
\n
This is a senior, strategic selling role targeting Outreach's most important enterprise accounts across EMEA. As a Senior Enterprise Acquisition Executive, you will own complex, multi-threaded sales cycles, engaging at the C-suite level and building business cases that resonate with economic buyers who expect you to understand their world as well as they do.
\n
\n
\n
You will drive disciplined, high-quality pipeline and bring together internal resources to land and expand Outreach's footprint across the region. A key part of this role is the ability to speak credibly to AI-powered selling capabilities, helping prospects understand how Outreach's platform and the broader AI landscape is reshaping how elite revenue teams operate.
\n
\n
\n
This role sits at the intersection of strategic advisory, executive engagement, and cutting-edge technology, and is built for someone who wants to be at the center of how enterprise sales evolves.
\n
\n
Location: London, UK. Hybrid, in office 2 days a week.
","id":"5ba5baad-ef01-41d6-9faa-c19e9802991f","lists":[{"text":"Your Daily Adventures ","content":"\n
\n\n
Own your EMEA territory with a strategic lens, focusing on accounts where Outreach can drive transformational and measurable impact.\nBuild and maintain a healthy pipeline with strong coverage ratios, leveraging both traditional and AI-assisted prospecting and account research tools.\nLead executive-level discovery and value conversations with CRO, COO, CEO, CFO, and CISO stakeholders, tailoring your message to each buyer's strategic priorities.\nDevelop and execute sophisticated account plans using the MEDDPICC methodology, mapping influence, mobilizing champions, and navigating complex organizational structures.\nChampion AI-driven selling strategies, actively demonstrating how Outreach's AI capabilities in deal intelligence, pipeline forecasting, and conversation analytics deliver measurable revenue outcomes.\nIncorporate AI tools into your own sales workflow, using intelligent insights to prioritize accounts, personalize outreach, and sharpen forecast accuracy.\nDeliver compelling, tailored demonstrations and proof-of-concept engagements in partnership with Solution Consultants and AI specialists.\nNegotiate enterprise contracts across C-suite, finance, procurement, and legal, managing deal complexity with confidence and precision.\nForecast accurately and consistently using Outreach's methodology, contributing to regional predictability and planning.\nEnsure smooth handoffs post-close to Professional Services and Account Management, setting the foundation for long-term adoption and expansion. \n\n\n
\n
\n\n
8+ years of enterprise sales experience in a SaaS or cloud environment. Experience selling sales technology, revenue intelligence, or AI-driven platforms is preferred.\nProven track record selling complex, disruptive solutions into large organizations across EMEA.\nExperience running a top-down executive motion, engaging and closing at the C-suite level.\nAbility to manage and navigate long sales cycles (up to 12 months) with contract values in the $200K–$500K range.\nDeep knowledge and practical application of the MEDDPICC sales methodology.\nStrong pipeline management, forecasting discipline, and business acumen.\nStrong commercial and financial acumen, able to build and present compelling ROI narratives.\nExecutive presence and the ability to build credibility and trust with senior stakeholders quickly.\nExcellent written and verbal communication skills, with the ability to tailor messaging across organizational levels.\nCollaborative, high-initiative mindset with a team-first approach to winning. \n\n\n
\n
\n
\n
\n- \n
Familiarity with AI-powered GTM tools including conversation intelligence, sales engagement, and predictive analytics, and the ability to speak confidently to their business impact.
\n \n\n
\n
\n
\n- \n
Comfort leveraging AI in your day-to-day workflow, using tools that surface insights, automate administrative tasks, and sharpen decision-making.
\n \n\n
\n
\n
\n- \n
Knowledge of EMEA enterprise buying dynamics, procurement processes, and regional nuances across key markets such as UK, DACH, and Nordics.
\n \n\n
\n
About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"About the Team
\n\n
\n
Our EMEA Enterprise Sales team operates at the forefront of how the world's most complex organizations transform their revenue motions. We partner with companies of 5,000–10,000 employees across the region, owning the full deal cycle from pipeline creation to close. We are product experts, trusted advisors, and ambassadors for the Outreach Sales Execution Platform.
\n
\n
\n
We go deep on our customers' strategic goals, not just their pain points, so we can help them build, manage, and close pipeline with real precision. We stay sharp by tracking emerging sales trends, AI developments, and GTM innovation through events, research, and peer learning. We celebrate wins together, share what's working, hold each other to a high standard, and operate with integrity, collaboration, and a relentless focus on customer outcomes.
\n
\n
\nThe Role
\n\n
\n
This is a senior, strategic selling role targeting Outreach's most important enterprise accounts across EMEA. As a Senior Enterprise Acquisition Executive, you will own complex, multi-threaded sales cycles, engaging at the C-suite level and building business cases that resonate with economic buyers who expect you to understand their world as well as they do.
\n
\n
\n
You will drive disciplined, high-quality pipeline and bring together internal resources to land and expand Outreach's footprint across the region. A key part of this role is the ability to speak credibly to AI-powered selling capabilities, helping prospects understand how Outreach's platform and the broader AI landscape is reshaping how elite revenue teams operate.
\n
\n
\n
This role sits at the intersection of strategic advisory, executive engagement, and cutting-edge technology, and is built for someone who wants to be at the center of how enterprise sales evolves.
\n
\n
Location: London, UK. Hybrid, in office 2 days a week.
","descriptionBodyPlain":"About the Team \nOur EMEA Enterprise Sales team operates at the forefront of how the world's most complex organizations transform their revenue motions. We partner with companies of 5,000–10,000 employees across the region, owning the full deal cycle from pipeline creation to close. We are product experts, trusted advisors, and ambassadors for the Outreach Sales Execution Platform. \nWe go deep on our customers' strategic goals, not just their pain points, so we can help them build, manage, and close pipeline with real precision. We stay sharp by tracking emerging sales trends, AI developments, and GTM innovation through events, research, and peer learning. We celebrate wins together, share what's working, hold each other to a high standard, and operate with integrity, collaboration, and a relentless focus on customer outcomes. \n \nThe Role \nThis is a senior, strategic selling role targeting Outreach's most important enterprise accounts across EMEA. As a Senior Enterprise Acquisition Executive, you will own complex, multi-threaded sales cycles, engaging at the C-suite level and building business cases that resonate with economic buyers who expect you to understand their world as well as they do. \nYou will drive disciplined, high-quality pipeline and bring together internal resources to land and expand Outreach's footprint across the region. A key part of this role is the ability to speak credibly to AI-powered selling capabilities, helping prospects understand how Outreach's platform and the broader AI landscape is reshaping how elite revenue teams operate. \nThis role sits at the intersection of strategic advisory, executive engagement, and cutting-edge technology, and is built for someone who wants to be at the center of how enterprise sales evolves. \nLocation: London, UK. Hybrid, in office 2 days a week. \n","hostedUrl":"https://jobs.lever.co/outreach/5ba5baad-ef01-41d6-9faa-c19e9802991f","applyUrl":"https://jobs.lever.co/outreach/5ba5baad-ef01-41d6-9faa-c19e9802991f/apply"},{"additionalPlain":"#LI-AK1\n\n\nWhy You’ll Love It Here\n \n● 25 days holiday + 8 bank holidays\n● Outreach contributes with monthly contribution towards your pension\n● Private medical care for employee and spouse/family with Program Health Plus\n● Cashplan is offered through Medicash to help offset out of pocket medical related expenses\n● Dental coverage\n● Life insurance at 4x annual salary\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave\n● A parental leave program that includes not just extended time off but options for a paid night nurse\n● Opportunity to be part of company success via equity program\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military\n● Employee referral bonuses to encourage the addition of great new people to the team\n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"#LI-AK1
Why You’ll Love It Here
\n
\n● 25 days holiday + 8 bank holidays
\n● Outreach contributes with monthly contribution towards your pension
\n● Private medical care for employee and spouse/family with Program Health Plus
\n● Cashplan is offered through Medicash to help offset out of pocket medical related expenses
\n● Dental coverage
\n● Life insurance at 4x annual salary
\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
\n● A parental leave program that includes not just extended time off but options for a paid night nurse
\n● Opportunity to be part of company success via equity program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Sales","location":"London","team":"Account Executives","allLocations":["London"]},"createdAt":1778777171857,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team \nOur EMEA Enterprise Sales team operates at the forefront of how the world's most complex organizations transform their revenue motions. We partner with companies of 5,000–10,000 employees across the region, owning the full deal cycle from pipeline creation to close. We are product experts, trusted advisors, and ambassadors for the Outreach Sales Execution Platform. \nWe go deep on our customers' strategic goals, not just their pain points, so we can help them build, manage, and close pipeline with real precision. We stay sharp by tracking emerging sales trends, AI developments, and GTM innovation through events, research, and peer learning. We celebrate wins together, share what's working, hold each other to a high standard, and operate with integrity, collaboration, and a relentless focus on customer outcomes. \n \nThe Role \nThis is a senior, strategic selling role targeting Outreach's most important enterprise accounts across EMEA. As a Senior Global Account Manager, you will own complex, multi-threaded sales cycles, engaging at the C-suite level and building business cases that resonate with economic buyers who expect you to understand their world as well as they do. \nYou will drive disciplined, high-quality pipeline and bring together internal resources to land and expand Outreach's footprint across the region. A key part of this role is the ability to speak credibly to AI-powered selling capabilities, helping prospects understand how Outreach's platform and the broader AI landscape is reshaping how elite revenue teams operate. \nThis role sits at the intersection of strategic advisory, executive engagement, and cutting-edge technology, and is built for someone who wants to be at the center of how enterprise sales evolves. \nLocation: London, UK. Hybrid, in office 2 days a week. \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
\n\n
\n
Our EMEA Enterprise Sales team operates at the forefront of how the world's most complex organizations transform their revenue motions. We partner with companies of 5,000–10,000 employees across the region, owning the full deal cycle from pipeline creation to close. We are product experts, trusted advisors, and ambassadors for the Outreach Sales Execution Platform.
\n
\n
\n
We go deep on our customers' strategic goals, not just their pain points, so we can help them build, manage, and close pipeline with real precision. We stay sharp by tracking emerging sales trends, AI developments, and GTM innovation through events, research, and peer learning. We celebrate wins together, share what's working, hold each other to a high standard, and operate with integrity, collaboration, and a relentless focus on customer outcomes.
\n
\n
\nThe Role
\n\n
\n
This is a senior, strategic selling role targeting Outreach's most important enterprise accounts across EMEA. As a Senior Global Account Manager, you will own complex, multi-threaded sales cycles, engaging at the C-suite level and building business cases that resonate with economic buyers who expect you to understand their world as well as they do.
\n
\n
\n
You will drive disciplined, high-quality pipeline and bring together internal resources to land and expand Outreach's footprint across the region. A key part of this role is the ability to speak credibly to AI-powered selling capabilities, helping prospects understand how Outreach's platform and the broader AI landscape is reshaping how elite revenue teams operate.
\n
\n
\n
This role sits at the intersection of strategic advisory, executive engagement, and cutting-edge technology, and is built for someone who wants to be at the center of how enterprise sales evolves.
\n
\n
Location: London, UK. Hybrid, in office 2 days a week.
","id":"68d2a3b4-b6a1-4464-8502-ecfc35bb56b8","lists":[{"text":"Your Daily Adventures ","content":"\n
\n\n
Own your EMEA territory with a strategic lens, focusing on accounts where Outreach can drive transformational and measurable impact.\nBuild and maintain a healthy pipeline with strong coverage ratios, leveraging both traditional and AI-assisted prospecting and account research tools.\nLead executive-level discovery and value conversations with CRO, COO, CEO, CFO, and CISO stakeholders, tailoring your message to each buyer's strategic priorities.\nDevelop and execute sophisticated account plans using the MEDDPICC methodology, mapping influence, mobilizing champions, and navigating complex organizational structures.\nChampion AI-driven selling strategies, actively demonstrating how Outreach's AI capabilities in deal intelligence, pipeline forecasting, and conversation analytics deliver measurable revenue outcomes.\nIncorporate AI tools into your own sales workflow, using intelligent insights to prioritize accounts, personalize outreach, and sharpen forecast accuracy.\nDeliver compelling, tailored demonstrations and proof-of-concept engagements in partnership with Solution Consultants and AI specialists.\nNegotiate enterprise contracts across C-suite, finance, procurement, and legal, managing deal complexity with confidence and precision.\nForecast accurately and consistently using Outreach's methodology, contributing to regional predictability and planning.\nEnsure smooth handoffs post-close to Professional Services and Account Management, setting the foundation for long-term adoption and expansion. \n\n\n
\n
\n\n
8+ years of enterprise sales experience in a SaaS or cloud environment. Experience selling sales technology, revenue intelligence, or AI-driven platforms is preferred.\nProven track record selling complex, disruptive solutions into large organizations across EMEA.\nExperience running a top-down executive motion, engaging and closing at the C-suite level.\nAbility to manage and navigate long sales cycles (up to 12 months) with contract values in the $200K–$500K range.\nDeep knowledge and practical application of the MEDDPICC sales methodology.\nStrong pipeline management, forecasting discipline, and business acumen.\nStrong commercial and financial acumen, able to build and present compelling ROI narratives.\nExecutive presence and the ability to build credibility and trust with senior stakeholders quickly.\nExcellent written and verbal communication skills, with the ability to tailor messaging across organizational levels.\nCollaborative, high-initiative mindset with a team-first approach to winning. \n\n\n
\n
\n
\n
\n- \n
Familiarity with AI-powered GTM tools including conversation intelligence, sales engagement, and predictive analytics, and the ability to speak confidently to their business impact.
\n \n\n
\n
\n
\n- \n
Comfort leveraging AI in your day-to-day workflow, using tools that surface insights, automate administrative tasks, and sharpen decision-making.
\n \n\n
\n
\n
\n- \n
Knowledge of EMEA enterprise buying dynamics, procurement processes, and regional nuances across key markets such as UK, DACH, and Nordics.
\n \n\n
\n
About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"About the Team
\n\n
\n
Our EMEA Enterprise Sales team operates at the forefront of how the world's most complex organizations transform their revenue motions. We partner with companies of 5,000–10,000 employees across the region, owning the full deal cycle from pipeline creation to close. We are product experts, trusted advisors, and ambassadors for the Outreach Sales Execution Platform.
\n
\n
\n
We go deep on our customers' strategic goals, not just their pain points, so we can help them build, manage, and close pipeline with real precision. We stay sharp by tracking emerging sales trends, AI developments, and GTM innovation through events, research, and peer learning. We celebrate wins together, share what's working, hold each other to a high standard, and operate with integrity, collaboration, and a relentless focus on customer outcomes.
\n
\n
\nThe Role
\n\n
\n
This is a senior, strategic selling role targeting Outreach's most important enterprise accounts across EMEA. As a Senior Global Account Manager, you will own complex, multi-threaded sales cycles, engaging at the C-suite level and building business cases that resonate with economic buyers who expect you to understand their world as well as they do.
\n
\n
\n
You will drive disciplined, high-quality pipeline and bring together internal resources to land and expand Outreach's footprint across the region. A key part of this role is the ability to speak credibly to AI-powered selling capabilities, helping prospects understand how Outreach's platform and the broader AI landscape is reshaping how elite revenue teams operate.
\n
\n
\n
This role sits at the intersection of strategic advisory, executive engagement, and cutting-edge technology, and is built for someone who wants to be at the center of how enterprise sales evolves.
\n
\n
Location: London, UK. Hybrid, in office 2 days a week.
","descriptionBodyPlain":"About the Team \nOur EMEA Enterprise Sales team operates at the forefront of how the world's most complex organizations transform their revenue motions. We partner with companies of 5,000–10,000 employees across the region, owning the full deal cycle from pipeline creation to close. We are product experts, trusted advisors, and ambassadors for the Outreach Sales Execution Platform. \nWe go deep on our customers' strategic goals, not just their pain points, so we can help them build, manage, and close pipeline with real precision. We stay sharp by tracking emerging sales trends, AI developments, and GTM innovation through events, research, and peer learning. We celebrate wins together, share what's working, hold each other to a high standard, and operate with integrity, collaboration, and a relentless focus on customer outcomes. \n \nThe Role \nThis is a senior, strategic selling role targeting Outreach's most important enterprise accounts across EMEA. As a Senior Global Account Manager, you will own complex, multi-threaded sales cycles, engaging at the C-suite level and building business cases that resonate with economic buyers who expect you to understand their world as well as they do. \nYou will drive disciplined, high-quality pipeline and bring together internal resources to land and expand Outreach's footprint across the region. A key part of this role is the ability to speak credibly to AI-powered selling capabilities, helping prospects understand how Outreach's platform and the broader AI landscape is reshaping how elite revenue teams operate. \nThis role sits at the intersection of strategic advisory, executive engagement, and cutting-edge technology, and is built for someone who wants to be at the center of how enterprise sales evolves. \nLocation: London, UK. Hybrid, in office 2 days a week. \n","hostedUrl":"https://jobs.lever.co/outreach/68d2a3b4-b6a1-4464-8502-ecfc35bb56b8","applyUrl":"https://jobs.lever.co/outreach/68d2a3b4-b6a1-4464-8502-ecfc35bb56b8/apply"},{"additionalPlain":"Why You’ll Love It Here\n \n• Flexible time off \n• 401k to help you save for the future\n• Generous medical, dental, and vision coverage for full-time employees and their dependents \n• A parental leave program that includes options for a paid night nurse, and a gradual return to work\n• Infertility/ assisted reproductive services benefit\n• Employee referral bonuses to encourage the addition of great new people to the team\n• Snacks and beverages in the Office, along with fun events to celebrate\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military \n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"IT","location":"United States","team":"IT","allLocations":["United States"]},"createdAt":1773433707394,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team \nThe Corporate Operations team is dedicated to the continuous development and resilience of our\ninternal systems and physical office infrastructure. Working cross-functionally with all\ndepartments, we are an engineering-focused team providing the foundational \"product\" that\nenables our employees to work securely from anywhere. We are the architects and orchestrators\nthat ensure our identity perimeter, device fleet, and office connectivity work together seamlessly.\n \nThe Role\nAs the Senior Manager of Corporate Operations, you will have the opportunity to architect and\nlead the technical strategy for our internal corporate ecosystem. We are looking for a strategic\nleader passionate about scaling internal systems, specifically Identity and Access Management\n(IAM) via Okta, Mobile Device Management (MDM), and global Infrastructure (Network/AV).\nIf you enjoy leading high-performing engineering teams and solving complex, systemic\nproblems to build a frictionless employee experience, this role is for you. You will be\nresponsible for translating high-level IT strategy into actionable engineering roadmaps while\nensuring the security and reliability of our 100% cloud-native environment. You will work\nclosely with Workplace, People (HR), Legal, and Security to ensure continuity and operational\nexcellence across all physical and virtual corporate environments.\n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
\nThe Corporate Operations team is dedicated to the continuous development and resilience of our
internal systems and physical office infrastructure. Working cross-functionally with all
departments, we are an engineering-focused team providing the foundational \"product\" that
enables our employees to work securely from anywhere. We are the architects and orchestrators
that ensure our identity perimeter, device fleet, and office connectivity work together seamlessly.
\n
\nThe Role
\nAs the Senior Manager of Corporate Operations, you will have the opportunity to architect and
lead the technical strategy for our internal corporate ecosystem. We are looking for a strategic
leader passionate about scaling internal systems, specifically Identity and Access Management
(IAM) via Okta, Mobile Device Management (MDM), and global Infrastructure (Network/AV).
If you enjoy leading high-performing engineering teams and solving complex, systemic
problems to build a frictionless employee experience, this role is for you. You will be
responsible for translating high-level IT strategy into actionable engineering roadmaps while
ensuring the security and reliability of our 100% cloud-native environment. You will work
closely with Workplace, People (HR), Legal, and Security to ensure continuity and operational
excellence across all physical and virtual corporate environments.
","id":"699fb15d-0b32-4572-b1a0-63fbb1e24775","lists":[{"text":"Your Daily Adventures Will Include:","content":"\nOversee the annual technical roadmap for the Systems and Infrastructure engineering
teams, prioritizing projects based on business impact and technical risk.\nAct as an operational auditor to identify manual \"toil\" and guide the team toward API-
driven automation for the Joiner-Mover-Leaver (JML) lifecycle.\nCollaborate with Security on the internal incident response framework, leading blameless
post-mortems and driving long-term corrective actions for system outages.\nAct as the lead technical liaison for Workplace and HR on large-scale initiatives such as
office buildouts, global connectivity standards, and Device Trust implementations.\nReview and vet architecture designs for Okta workflows, MDM policy changes, and
network security configurations to ensure they scale.\nManage relationships and negotiate contracts with critical SaaS vendors and ISPs to
ensure best-in-class service and redundancy.\nDirect management and mentorship of the engineering staff, focusing on career growth
and technical standards.\n"},{"text":"Our Vision for You:","content":"\nBachelor's degree in computer science or equivalent with 8+ years of relevant experience
in IT Engineering, with at least 3 years in a formal leadership/management role.\nProven experience in a 100% cloud-native environment with zero on-prem footprint.\nExpert-level experience managing Okta as an IdP (SAML, SCIM, OIDC, and
Workflows) and knowledge of administering Google Workspace and Microsoft O365.\nDeep knowledge of MDM systems (e.g., Jamf and Intune) and modern
networking/physical security stacks (e.g., Meraki, Verkada).\nSolid understanding of automation and scripting (e.g., Python, Bash, APIs) to evaluate
engineering designs.\nExceptional ability to document and author high-level technical strategies and
departmental SOPs\nStrong verbal and written communication with the ability to influence cross-functional
stakeholders.\nExperience in a fast-paced SaaS company or high-growth startup is highly desirable.
Ability to work well both independently and in teams, with extreme attention to detail.\n"}],"salaryRange":{"min":135000,"max":165000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
\n
The annual base salary range for this role is $135,000.00-$165,000.00. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process.
\n
\n
About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"About the Team
\nThe Corporate Operations team is dedicated to the continuous development and resilience of our
internal systems and physical office infrastructure. Working cross-functionally with all
departments, we are an engineering-focused team providing the foundational \"product\" that
enables our employees to work securely from anywhere. We are the architects and orchestrators
that ensure our identity perimeter, device fleet, and office connectivity work together seamlessly.
\n
\nThe Role
\nAs the Senior Manager of Corporate Operations, you will have the opportunity to architect and
lead the technical strategy for our internal corporate ecosystem. We are looking for a strategic
leader passionate about scaling internal systems, specifically Identity and Access Management
(IAM) via Okta, Mobile Device Management (MDM), and global Infrastructure (Network/AV).
If you enjoy leading high-performing engineering teams and solving complex, systemic
problems to build a frictionless employee experience, this role is for you. You will be
responsible for translating high-level IT strategy into actionable engineering roadmaps while
ensuring the security and reliability of our 100% cloud-native environment. You will work
closely with Workplace, People (HR), Legal, and Security to ensure continuity and operational
excellence across all physical and virtual corporate environments.
","descriptionBodyPlain":"About the Team \nThe Corporate Operations team is dedicated to the continuous development and resilience of our\ninternal systems and physical office infrastructure. Working cross-functionally with all\ndepartments, we are an engineering-focused team providing the foundational \"product\" that\nenables our employees to work securely from anywhere. We are the architects and orchestrators\nthat ensure our identity perimeter, device fleet, and office connectivity work together seamlessly.\n \nThe Role\nAs the Senior Manager of Corporate Operations, you will have the opportunity to architect and\nlead the technical strategy for our internal corporate ecosystem. We are looking for a strategic\nleader passionate about scaling internal systems, specifically Identity and Access Management\n(IAM) via Okta, Mobile Device Management (MDM), and global Infrastructure (Network/AV).\nIf you enjoy leading high-performing engineering teams and solving complex, systemic\nproblems to build a frictionless employee experience, this role is for you. You will be\nresponsible for translating high-level IT strategy into actionable engineering roadmaps while\nensuring the security and reliability of our 100% cloud-native environment. You will work\nclosely with Workplace, People (HR), Legal, and Security to ensure continuity and operational\nexcellence across all physical and virtual corporate environments.\n","hostedUrl":"https://jobs.lever.co/outreach/699fb15d-0b32-4572-b1a0-63fbb1e24775","applyUrl":"https://jobs.lever.co/outreach/699fb15d-0b32-4572-b1a0-63fbb1e24775/apply"},{"additionalPlain":"Why You’ll Love It Here\n \n• Flexible time off \n• 401k to help you save for the future\n• Generous medical, dental, and vision coverage for full-time employees and their dependents \n• A parental leave program that includes options for a paid night nurse, and a gradual return to work\n• Infertility/ assisted reproductive services benefit\n• Employee referral bonuses to encourage the addition of great new people to the team\n• Snacks and beverages in the Office, along with fun events to celebrate\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military \n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Product","location":"Seattle, WA","team":"Product Management","allLocations":["Seattle, WA","United States"]},"createdAt":1764910928130,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","id":"545ab151-bf70-4575-b5d7-bceaa27e2486","lists":[{"text":"Your Daily Adventures Will Include:","content":"\nDrive the vision and strategy for Outreach AI Platform that powers intelligent workflows across the product suite. \nDefine and prioritize the platform roadmap, aligning with business units as they build domain-specific AI capabilities on the shared foundation. \nPartner with engineering, data science, and product design to deliver core AI platform components \nDrive feature development from requirements through launch, documentation, and iteration. \nCollaborate with marketing and finance on pricing and monetization \nEstablish and track key metrics for platform performance, adoption, model quality, and business impact. \nEngage with customers and conduct market research to refine the AI strategy \n"},{"text":"Our Vision Of You:","content":"\n5 or more years of enterprise product management experience with end to end ownership of prioritization, delivery, and go to market. \nExperience launching AI or Data products with LLM powered capabilities, copilots or agentic workflows. \nStrong technical aptitude with fluency in modern AI stacks including model integration, context orchestration, embeddings, prompt design, guardrails, and evaluation frameworks. \nProven ability to work closely with data scientists, ML engineers, and platform teams to take models from experimentation to production \nClear understanding of AI governance, privacy, compliance, and responsible AI principles required for enterprise readiness. \nDemonstrated skill in translating complex AI capabilities into simple product experiences and measurable customer value. \nStrong analytical capabilities including business case development, data informed decision making, and clear problem solving. \nAbility to set long term platform strategy while driving meaningful short term product impact in fast paced environment. \nExcellent cross functional communication and collaboration skills, with experience influencing engineering, design, and GTM partners. \nExperience working in high-growth, fast-paced environments; startup leadership experience preferred.\nComfortable navigating ambiguity, balancing competing priorities, and making high-impact decisions quickly\n"},{"text":"Preferred Qualifications:","content":"\nExperience building products for GTM teams – Sales, Marketing, Customer Success \nBachelor’s degree; MBA or related graduate degree preferred \n"}],"salaryRange":{"min":165000,"max":225000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Product Manager, AI","country":"US","workplaceType":"hybrid","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/outreach/545ab151-bf70-4575-b5d7-bceaa27e2486","applyUrl":"https://jobs.lever.co/outreach/545ab151-bf70-4575-b5d7-bceaa27e2486/apply"},{"additionalPlain":"Why You’ll Love It Here\n \n● Amazing working space with a running track on its roof\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days\n● 4% employer supplemental pension monthly contribution\n● Private medical care for employee and spouse with Program Health Plus \n● Life insurance at 2x annual salary\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave\n● Opportunity to be part of company success via the RSU program\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military \n● Employee referral bonuses to encourage the addition of great new people to the team\n● Fun company and team outings because we play just as hard as we work\n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"Why You’ll Love It Here
\n
\n● Amazing working space with a running track on its roof
\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days
\n● 4% employer supplemental pension monthly contribution
\n● Private medical care for employee and spouse with Program Health Plus
\n● Life insurance at 2x annual salary
\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
\n● Opportunity to be part of company success via the RSU program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n● Fun company and team outings because we play just as hard as we work
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Engineering","location":"Prague","team":"Core Experience","allLocations":["Prague"]},"createdAt":1768394341500,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team \n\nThe mission of the Email + Calendar Services team is to deliver the microservice constellation to support Outreach's email and calendar experience all the way through. From the compose to smart scheduling, send, telemetry and sync back to platform. Our team is processing literally millions of emails every day. \n \nThe team focuses on building reliable and performant services that connect Outreach to Customers’ email providers to send, sync and analyze email and calendar communication. This enables our customers to communicate and turns the millions of emails sent into valuable insights to help progress deals forward efficiently and effectively. \n \nThe team also supports the Email and Calendar Experiences team to provide ways to create, manage and organize content used in communications.\n \nThe Role\nWe are looking for an additional experienced back-end software engineer to join us; you would deep-dive on challenging technical problems, build scalable solutions and identify performance bottlenecks, iterate quickly and deliver incremental value and thrive in a collaborative team environment.\nYour engagement would usually start with requirements clarification with the product manager or our partners. You will have the opportunity to put the best of your ideas to the design and prove your coding skills in actual implementation. \n\nWe primarily use micro-services written in GO on the back-end. However, we have legacy code in Ruby on Rails and you might encounter TypeScript too. We have data stores built on MySQL, PostgreSQL and various NoSQL databases like AWS DynamoDB. We are transitioning our data loading layer to use GraphQL.\nLocation\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.\n \nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.\n#LI-RG1\n\nNOTE:\nThe offer is contingent upon successfully passing the background screening process.\n \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
\nThe mission of the Email + Calendar Services team is to deliver the microservice constellation to support Outreach's email and calendar experience all the way through. From the compose to smart scheduling, send, telemetry and sync back to platform. Our team is processing literally millions of emails every day.
\n
\nThe team focuses on building reliable and performant services that connect Outreach to Customers’ email providers to send, sync and analyze email and calendar communication. This enables our customers to communicate and turns the millions of emails sent into valuable insights to help progress deals forward efficiently and effectively.
\n
\nThe team also supports the Email and Calendar Experiences team to provide ways to create, manage and organize content used in communications.
\n
\nThe Role
\nWe are looking for an additional experienced back-end software engineer to join us; you would deep-dive on challenging technical problems, build scalable solutions and identify performance bottlenecks, iterate quickly and deliver incremental value and thrive in a collaborative team environment.
\nYour engagement would usually start with requirements clarification with the product manager or our partners. You will have the opportunity to put the best of your ideas to the design and prove your coding skills in actual implementation.
We primarily use micro-services written in GO on the back-end. However, we have legacy code in Ruby on Rails and you might encounter TypeScript too. We have data stores built on MySQL, PostgreSQL and various NoSQL databases like AWS DynamoDB. We are transitioning our data loading layer to use GraphQL.
\n\n
Location
\n
While we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.
\n
\n
This is a full-time, permanent role, not eligible for contractors and for work from other countries.
\n
#LI-RG1
\n
NOTE:
\n
The offer is contingent upon successfully passing the background screening process.
\n
\n
About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"About the Team
\nThe mission of the Email + Calendar Services team is to deliver the microservice constellation to support Outreach's email and calendar experience all the way through. From the compose to smart scheduling, send, telemetry and sync back to platform. Our team is processing literally millions of emails every day.
\n
\nThe team focuses on building reliable and performant services that connect Outreach to Customers’ email providers to send, sync and analyze email and calendar communication. This enables our customers to communicate and turns the millions of emails sent into valuable insights to help progress deals forward efficiently and effectively.
\n
\nThe team also supports the Email and Calendar Experiences team to provide ways to create, manage and organize content used in communications.
\n
\nThe Role
\nWe are looking for an additional experienced back-end software engineer to join us; you would deep-dive on challenging technical problems, build scalable solutions and identify performance bottlenecks, iterate quickly and deliver incremental value and thrive in a collaborative team environment.
\nYour engagement would usually start with requirements clarification with the product manager or our partners. You will have the opportunity to put the best of your ideas to the design and prove your coding skills in actual implementation.
We primarily use micro-services written in GO on the back-end. However, we have legacy code in Ruby on Rails and you might encounter TypeScript too. We have data stores built on MySQL, PostgreSQL and various NoSQL databases like AWS DynamoDB. We are transitioning our data loading layer to use GraphQL.
\n\n
Location
\n
While we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.
\n
\n
This is a full-time, permanent role, not eligible for contractors and for work from other countries.
\n
#LI-RG1
\n
NOTE:
\n
The offer is contingent upon successfully passing the background screening process.
\n
\n
#LI-AM1
Why You’ll Love It Here
\n
\n● 25 days holiday + 8 bank holidays
\n● Outreach contributes with monthly contribution towards your pension
\n● Private medical care for employee and spouse/family with Program Health Plus
\n● Cashplan is offered through Medicash to help offset out of pocket medical related expenses
\n● Dental coverage
\n● Life insurance at 4x annual salary
\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
\n● A parental leave program that includes not just extended time off but options for a paid night nurse
\n● Opportunity to be part of company success via equity program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Sales","location":"London","team":"Solutions Consultants","allLocations":["London"]},"createdAt":1767710476167,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team \nThe Solutions Consulting team is an integral part of Outreach’s Go-To-Market function. We focus on driving measurable business impact for prospects and customers by acting as both domain experts and trusted advisors. We partner closely with Sales, Product, Customer Success, Professional Services, and Marketing to design solutions that help revenue teams unlock the full potential of Outreach.\nAs a Senior Solutions Consultant, you will play a critical role in executing high-quality sales engagements across Mid-Market and Commercial segments, helping customers connect Outreach’s capabilities to meaningful business outcomes. \nThe Role\nWorking in a fast-growth environment means no two days are the same. As a Senior Solutions Consultant in EMEA, you will partner closely Account Executives to drive successful sales cycles through strong discovery, compelling solution design, and value-led demonstrations. \nYou will operate as a trusted advisor to prospects and customers, helping them understand how Outreach can improve revenue execution while continuously developing your technical, commercial, and consultative skillset. \nLocation\nShoredicth, London - Hybrid, in office 2 days per week.\n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n
About the Team
\n\n\n
\n
The Solutions Consulting team is an integral part of Outreach’s Go-To-Market function. We focus on driving measurable business impact for prospects and customers by acting as both domain experts and trusted advisors. We partner closely with Sales, Product, Customer Success, Professional Services, and Marketing to design solutions that help revenue teams unlock the full potential of Outreach.
\n
As a Senior Solutions Consultant, you will play a critical role in executing high-quality sales engagements across Mid-Market and Commercial segments, helping customers connect Outreach’s capabilities to meaningful business outcomes.
\n
\n
The Role\n
\n
Working in a fast-growth environment means no two days are the same. As a Senior Solutions Consultant in EMEA, you will partner closely Account Executives to drive successful sales cycles through strong discovery, compelling solution design, and value-led demonstrations.
\n
\n
\n
You will operate as a trusted advisor to prospects and customers, helping them understand how Outreach can improve revenue execution while continuously developing your technical, commercial, and consultative skillset.
\n
Location
\n
Shoredicth, London - Hybrid, in office 2 days per week.
\n
\n
","id":"7d295759-2fb0-44d1-9114-b0c9f6020087","lists":[{"text":"Your Daily Adventures Will Include ","content":"\nActing as a subject matter expert on the Outreach platform, supporting customers and internal stakeholders throughout the sales process. \nPartnering with Sales to conduct structured discovery, identifying customer goals, challenges, risks, and success criteria. \nDesigning and delivering engaging, outcome-oriented product demonstrations that connect Outreach capabilities to customer use cases. \nSupporting opportunity qualification by uncovering technical, process, and operational requirements. \nTranslating customer workflows into clear, value-based solution narratives aligned to Outreach’s platform and AI capabilities. \nCollaborating with Professional Services and Customer Success to ensure smooth handovers and clear articulation of customer needs. \nContributing to Proof of Value (POV) engagements under guidance, helping validate business impact and success metrics. \nContinuously building industry knowledge across sales execution, revenue operations, and AI-driven workflows. \nSharing learnings, best practices, and product knowledge with peers to raise the overall capability of the team. \nCollaborating cross-functionally with Product, Enablement, and Marketing to improve messaging, demos, and customer experience. \n"},{"text":"Our Vision of You ","content":"\nExperience: 4-6+ years of experience in pre-sales, solutions consulting, or a related customer-facing role within SaaS. \nCustomer-Centric Problem Solver: You are naturally curious, ask thoughtful questions, and enjoy understanding how businesses operate. \nValue-Led Thinker: You can translate customer goals and challenges into scalable, outcome-focused solutions rather than feature-driven conversations. \nStrong Communicator: You are comfortable presenting to a range of stakeholders and adapting your message based on audience and context. \nGrowing Technical Acumen: You have experience working with CRM ecosystems (e.g. Salesforce) and an interest in data, automation, and AI-driven workflows. \nCollaborative Mindset: You work effectively with Sales, Product, and Services teams and value shared success. \nContinuous Learner: You actively seek feedback, refine your craft, and stay current on GTM trends and technology. \nFramework-Aware: Familiarity with value-based selling concepts, structured discovery, and demo best practices (e.g. Demo2Win, MEDDPICC) is a plus. \n"},{"text":"How Success Is Measured ","content":"\nConsistently supports the achievement of influenced ARR targets across Mid-Market and Commercial segments. \nDelivers high-quality discovery and demos that progress deals and improve win rates. \nDemonstrates increasing autonomy across sales cycles, POVs, and solution design. \nProvides clear, actionable handovers to Customer Success and Professional Services. \nEarns trust from Sales partners as a reliable, value-driven Solutions Consultant. \nActively contributes to team knowledge-sharing and continuous improvement. \n"}],"text":"Senior Solutions Consultant, EMEA","country":"GB","workplaceType":"hybrid","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
About the Team
\n\n\n
\n
The Solutions Consulting team is an integral part of Outreach’s Go-To-Market function. We focus on driving measurable business impact for prospects and customers by acting as both domain experts and trusted advisors. We partner closely with Sales, Product, Customer Success, Professional Services, and Marketing to design solutions that help revenue teams unlock the full potential of Outreach.
\n
As a Senior Solutions Consultant, you will play a critical role in executing high-quality sales engagements across Mid-Market and Commercial segments, helping customers connect Outreach’s capabilities to meaningful business outcomes.
\n
\n
The Role\n
\n
Working in a fast-growth environment means no two days are the same. As a Senior Solutions Consultant in EMEA, you will partner closely Account Executives to drive successful sales cycles through strong discovery, compelling solution design, and value-led demonstrations.
\n
\n
\n
You will operate as a trusted advisor to prospects and customers, helping them understand how Outreach can improve revenue execution while continuously developing your technical, commercial, and consultative skillset.
\n
Location
\n
Shoredicth, London - Hybrid, in office 2 days per week.
\n
\n
","descriptionBodyPlain":"About the Team \nThe Solutions Consulting team is an integral part of Outreach’s Go-To-Market function. We focus on driving measurable business impact for prospects and customers by acting as both domain experts and trusted advisors. We partner closely with Sales, Product, Customer Success, Professional Services, and Marketing to design solutions that help revenue teams unlock the full potential of Outreach.\nAs a Senior Solutions Consultant, you will play a critical role in executing high-quality sales engagements across Mid-Market and Commercial segments, helping customers connect Outreach’s capabilities to meaningful business outcomes. \nThe Role\nWorking in a fast-growth environment means no two days are the same. As a Senior Solutions Consultant in EMEA, you will partner closely Account Executives to drive successful sales cycles through strong discovery, compelling solution design, and value-led demonstrations. \nYou will operate as a trusted advisor to prospects and customers, helping them understand how Outreach can improve revenue execution while continuously developing your technical, commercial, and consultative skillset. \nLocation\nShoredicth, London - Hybrid, in office 2 days per week.\n","hostedUrl":"https://jobs.lever.co/outreach/7d295759-2fb0-44d1-9114-b0c9f6020087","applyUrl":"https://jobs.lever.co/outreach/7d295759-2fb0-44d1-9114-b0c9f6020087/apply"},{"additionalPlain":"Why You’ll Love It Here\n \n● Amazing working space with a running track on its roof\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days\n● 4% employer supplemental pension monthly contribution\n● Private medical care for employee and spouse with Program Health Plus \n● Life insurance at 2x annual salary\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave\n● Opportunity to be part of company success via the RSU program\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military \n● Employee referral bonuses to encourage the addition of great new people to the team\n● Fun company and team outings because we play just as hard as we work\n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"Why You’ll Love It Here
\n
\n● Amazing working space with a running track on its roof
\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days
\n● 4% employer supplemental pension monthly contribution
\n● Private medical care for employee and spouse with Program Health Plus
\n● Life insurance at 2x annual salary
\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
\n● Opportunity to be part of company success via the RSU program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n● Fun company and team outings because we play just as hard as we work
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Engineering","location":"Prague","team":"Foundations","allLocations":["Prague"]},"createdAt":1769514046365,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team\n \nCompute, Observability and Reliability (COR) is focused on providing reliable, scalable and cost-efficient infrastructure platform services that enable Outreach engineering teams to deploy and operate enterprise grade cloud services. We are one of the squads in the Foundations organization, which is a collection of squads dedicated to engineering enablement: infrastructure, services, storage, tooling, documentation, processes, and more. COR works closely with many other squads across the company for everything from optimizing our infrastructure costs & engineering efficiency to providing systems to scale our application platform to multiple geographies. \n \nThe Role \n \nA Site Reliability Engineer (SRE) in the COR team is responsible for creating and maintaining our Kubernetes platform as well as cloud configuration and most of Outreach’s infrastructure (with special focus on AZURE). Every SRE in our team is expected to be empathetic to our customers (other engineers) and focused on overall performance and reliability of systems we own. \n \nA Senior Staff SRE, specifically, is expected to be fully self-reliant and able to independently drive medium sized technical projects. \n \nLocation \n \nWhile our main office is in Prague, this position is remote friendly (within Czechia).\n\nTo support in-person team chemistry, we organize team meetups every month at the main office. If you are local to Prague, we also encourage you to come into the office more regularly to build relationships with the other teams using the COR platform. \nNOTE:\nThe offer is contingent upon successfully passing the background screening process.\n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
\n
\nCompute, Observability and Reliability (COR) is focused on providing reliable, scalable and cost-efficient infrastructure platform services that enable Outreach engineering teams to deploy and operate enterprise grade cloud services. We are one of the squads in the Foundations organization, which is a collection of squads dedicated to engineering enablement: infrastructure, services, storage, tooling, documentation, processes, and more. COR works closely with many other squads across the company for everything from optimizing our infrastructure costs & engineering efficiency to providing systems to scale our application platform to multiple geographies.
\n
\nThe Role
\n
\nA Site Reliability Engineer (SRE) in the COR team is responsible for creating and maintaining our Kubernetes platform as well as cloud configuration and most of Outreach’s infrastructure (with special focus on AZURE). Every SRE in our team is expected to be empathetic to our customers (other engineers) and focused on overall performance and reliability of systems we own.
\n
\nA Senior Staff SRE, specifically, is expected to be fully self-reliant and able to independently drive medium sized technical projects.
\n
\nLocation
\n
\nWhile our main office is in Prague, this position is remote friendly (within Czechia).
\nTo support in-person team chemistry, we organize team meetups every month at the main office. If you are local to Prague, we also encourage you to come into the office more regularly to build relationships with the other teams using the COR platform.
\n\n
NOTE:
\n
The offer is contingent upon successfully passing the background screening process.
\n
About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"About the Team
\n
\nCompute, Observability and Reliability (COR) is focused on providing reliable, scalable and cost-efficient infrastructure platform services that enable Outreach engineering teams to deploy and operate enterprise grade cloud services. We are one of the squads in the Foundations organization, which is a collection of squads dedicated to engineering enablement: infrastructure, services, storage, tooling, documentation, processes, and more. COR works closely with many other squads across the company for everything from optimizing our infrastructure costs & engineering efficiency to providing systems to scale our application platform to multiple geographies.
\n
\nThe Role
\n
\nA Site Reliability Engineer (SRE) in the COR team is responsible for creating and maintaining our Kubernetes platform as well as cloud configuration and most of Outreach’s infrastructure (with special focus on AZURE). Every SRE in our team is expected to be empathetic to our customers (other engineers) and focused on overall performance and reliability of systems we own.
\n
\nA Senior Staff SRE, specifically, is expected to be fully self-reliant and able to independently drive medium sized technical projects.
\n
\nLocation
\n
\nWhile our main office is in Prague, this position is remote friendly (within Czechia).
\nTo support in-person team chemistry, we organize team meetups every month at the main office. If you are local to Prague, we also encourage you to come into the office more regularly to build relationships with the other teams using the COR platform.
\n\n
NOTE:
\n
The offer is contingent upon successfully passing the background screening process.
\n
Why You’ll Love It Here
\n
\n● Highly competitive salary
\n● 25 days annual vacation time + sick time and casual leave
\n● Group medical policy coverage available to employees and up to 5 eligible family members
\n● OPD benefit covered up to INR 10,000
\n● Life insurance and personal accident insurance at 3x annual CTC
\n● 26 weeks of maternity leave pay, and 15 days of paternity leave pay
\n● Opportunity to be part of company success via the RSU program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n● Fun company and team outings because we play just as hard as we work
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Product","location":"Hyderabad","team":"Product Design","allLocations":["Hyderabad"]},"createdAt":1778250249290,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nThe Team\nHere at Outreach we are passionate about creating an amazing experience for our customers through our best-in-class communication platform. Outreach is the leader in the “Sales Engagement” industry, and much of that is due to our unyielding focus on our customer’s needs, motivations, and goals. We invest in our users by developing immersive experiences, providing incredible value, and creating deeply resonating value propositions.\n \nEvery day we create, innovate, and improve workflows for customer-facing sales representatives that provide value in their key workflows: calling, emailing, and calendaring. To get it right, we challenge our assumptions of what we understand, and work collaboratively to determine the best path to take. The role of the Senior User Researcher is critical to our continued effort to deliver quality experiences and innovate for the future. As a Senior User Researcher, you will be a key member of the UX team, working closely with Product Designers, User Researchers, Product Managers, Engineers, and other internal teams.\n \nThe Role \nYou are an experienced researcher with amazing people and communication skills. You are also a hustler, an ombudsman, a tactician, and an amazing teammate. You are ready to tackle complex problems in a space that is still being defined. You are willing to take the initiative - drive value, be the voice of the customer, make tradeoffs under tight deadlines, and be creative with your approach to user research. You hunt for truth, you triangulate, and move quickly, all while having the support of your colleagues and team. Your curiosity, humility, and empathy make you a key component to our customer obsessed mission. Bonus points: Sense of humor is greatly appreciated. :)\n \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
The Team
\nHere at Outreach we are passionate about creating an amazing experience for our customers through our best-in-class communication platform. Outreach is the leader in the “Sales Engagement” industry, and much of that is due to our unyielding focus on our customer’s needs, motivations, and goals. We invest in our users by developing immersive experiences, providing incredible value, and creating deeply resonating value propositions.
\n
\nEvery day we create, innovate, and improve workflows for customer-facing sales representatives that provide value in their key workflows: calling, emailing, and calendaring. To get it right, we challenge our assumptions of what we understand, and work collaboratively to determine the best path to take. The role of the Senior User Researcher is critical to our continued effort to deliver quality experiences and innovate for the future. As a Senior User Researcher, you will be a key member of the UX team, working closely with Product Designers, User Researchers, Product Managers, Engineers, and other internal teams.
\n
\nThe Role
\nYou are an experienced researcher with amazing people and communication skills. You are also a hustler, an ombudsman, a tactician, and an amazing teammate. You are ready to tackle complex problems in a space that is still being defined. You are willing to take the initiative - drive value, be the voice of the customer, make tradeoffs under tight deadlines, and be creative with your approach to user research. You hunt for truth, you triangulate, and move quickly, all while having the support of your colleagues and team. Your curiosity, humility, and empathy make you a key component to our customer obsessed mission. Bonus points: Sense of humor is greatly appreciated. :)
\n
","id":"2ba30081-70b9-4193-b7e4-0d875ea6e910","lists":[{"text":"Your Daily Adventures Will Include:","content":"\n
\n
\n
\n\n
Planning and conducting qualitative and quantitative research to better understand users’ needs, behaviors, motivations, and goals, in order to inform product and design decisions \n\n\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n\n
7+ years of user research experience \n\n\n
\n
\n
\n
\n
\n
\n- \n
Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly, succinctly, and persuasively across different audiences and various levels of the organization
\n \n\n
\n
\n
\n- \n
End-to-end experience with all aspects of the research process (road mapping, study design, recruiting, moderation, analysis, reporting, communicating results and executive presentations)
\n \n\n
\n
\n
\n
\n- \n
Experience designing research for AI-driven products (e.g., copilots, agents, recommendation systems)
\n \n\n
\n
\n
\n
\n
\n
\n
\n\n
Post-graduate degree in a design-related discipline \n\n\n
\n
\n
\n
\n
\n
\n
About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"The Team
\nHere at Outreach we are passionate about creating an amazing experience for our customers through our best-in-class communication platform. Outreach is the leader in the “Sales Engagement” industry, and much of that is due to our unyielding focus on our customer’s needs, motivations, and goals. We invest in our users by developing immersive experiences, providing incredible value, and creating deeply resonating value propositions.
\n
\nEvery day we create, innovate, and improve workflows for customer-facing sales representatives that provide value in their key workflows: calling, emailing, and calendaring. To get it right, we challenge our assumptions of what we understand, and work collaboratively to determine the best path to take. The role of the Senior User Researcher is critical to our continued effort to deliver quality experiences and innovate for the future. As a Senior User Researcher, you will be a key member of the UX team, working closely with Product Designers, User Researchers, Product Managers, Engineers, and other internal teams.
\n
\nThe Role
\nYou are an experienced researcher with amazing people and communication skills. You are also a hustler, an ombudsman, a tactician, and an amazing teammate. You are ready to tackle complex problems in a space that is still being defined. You are willing to take the initiative - drive value, be the voice of the customer, make tradeoffs under tight deadlines, and be creative with your approach to user research. You hunt for truth, you triangulate, and move quickly, all while having the support of your colleagues and team. Your curiosity, humility, and empathy make you a key component to our customer obsessed mission. Bonus points: Sense of humor is greatly appreciated. :)
\n
","descriptionBodyPlain":"The Team\nHere at Outreach we are passionate about creating an amazing experience for our customers through our best-in-class communication platform. Outreach is the leader in the “Sales Engagement” industry, and much of that is due to our unyielding focus on our customer’s needs, motivations, and goals. We invest in our users by developing immersive experiences, providing incredible value, and creating deeply resonating value propositions.\n \nEvery day we create, innovate, and improve workflows for customer-facing sales representatives that provide value in their key workflows: calling, emailing, and calendaring. To get it right, we challenge our assumptions of what we understand, and work collaboratively to determine the best path to take. The role of the Senior User Researcher is critical to our continued effort to deliver quality experiences and innovate for the future. As a Senior User Researcher, you will be a key member of the UX team, working closely with Product Designers, User Researchers, Product Managers, Engineers, and other internal teams.\n \nThe Role \nYou are an experienced researcher with amazing people and communication skills. You are also a hustler, an ombudsman, a tactician, and an amazing teammate. You are ready to tackle complex problems in a space that is still being defined. You are willing to take the initiative - drive value, be the voice of the customer, make tradeoffs under tight deadlines, and be creative with your approach to user research. You hunt for truth, you triangulate, and move quickly, all while having the support of your colleagues and team. Your curiosity, humility, and empathy make you a key component to our customer obsessed mission. Bonus points: Sense of humor is greatly appreciated. :)\n \n","hostedUrl":"https://jobs.lever.co/outreach/2ba30081-70b9-4193-b7e4-0d875ea6e910","applyUrl":"https://jobs.lever.co/outreach/2ba30081-70b9-4193-b7e4-0d875ea6e910/apply"},{"additionalPlain":"Why You’ll Love It Here\n \n• Flexible time off \n• 401k to help you save for the future\n• Generous medical, dental, and vision coverage for full-time employees and their dependents \n• A parental leave program that includes options for a paid night nurse, and a gradual return to work\n• Infertility/ assisted reproductive services benefit\n• Employee referral bonuses to encourage the addition of great new people to the team\n• Snacks and beverages in the Office, along with fun events to celebrate\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military \n \nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n \nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n","additional":"Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Engineering","location":"Seattle, WA","team":"Commit Analytics and Data Platform","allLocations":["Seattle, WA"]},"createdAt":1776721613423,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nThe Role \nToday, data is everywhere, but only those who truly know how to use it effectively will succeed. Outreach believes there are large swaths of value still locked in sales operations data and we are putting an effort behind building out the best team to help Outreach and our customers succeed through the use of data. As our customer base grows, the desire for more insights, better coaching, and improvements in efficiencies outpace the supply. The Analytics team is focused on Analytics, Coaching Insights and Workflow optimization. This is a critical role that has a unique chance to build outcome-driven reports and analytics to guide our customers, improve their productivity and have a bigger impact on their revenue growth. \nAbout the Team \nThis is a growing team within Outreach. This role would set the bar for engineering and operational excellence, team culture, business impact and hiring standards. Our customer base is yearning for more insights and this team will have a large impact on revenue, operational costs, and coaching efficiencies. This team will span multiple functions including machine learning, frontend, backend engineering and data engineering. The Analytics team will work closely with Data Science to leverage models for optimization, as well as develop their own models, the Data Platform team to shape data efficiently, the Product Management and User Interface Designers to surface data in an effective way. \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n
\n
The Role
\n\n
\n
Today, data is everywhere, but only those who truly know how to use it effectively will succeed. Outreach believes there are large swaths of value still locked in sales operations data and we are putting an effort behind building out the best team to help Outreach and our customers succeed through the use of data. As our customer base grows, the desire for more insights, better coaching, and improvements in efficiencies outpace the supply. The Analytics team is focused on Analytics, Coaching Insights and Workflow optimization. This is a critical role that has a unique chance to build outcome-driven reports and analytics to guide our customers, improve their productivity and have a bigger impact on their revenue growth.
\n
\n
\n
About the Team
\n\n
\n
This is a growing team within Outreach. This role would set the bar for engineering and operational excellence, team culture, business impact and hiring standards. Our customer base is yearning for more insights and this team will have a large impact on revenue, operational costs, and coaching efficiencies. This team will span multiple functions including machine learning, frontend, backend engineering and data engineering. The Analytics team will work closely with Data Science to leverage models for optimization, as well as develop their own models, the Data Platform team to shape data efficiently, the Product Management and User Interface Designers to surface data in an effective way.
\n
\n
The annual base salary range for this role is $130,000-$150,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.
","salaryDescriptionPlain":"The annual base salary range for this role is $130,000-$150,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.\n","text":"Software Engineer, Analytics Platform","country":"US","workplaceType":"hybrid","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
\n
The Role
\n\n
\n
Today, data is everywhere, but only those who truly know how to use it effectively will succeed. Outreach believes there are large swaths of value still locked in sales operations data and we are putting an effort behind building out the best team to help Outreach and our customers succeed through the use of data. As our customer base grows, the desire for more insights, better coaching, and improvements in efficiencies outpace the supply. The Analytics team is focused on Analytics, Coaching Insights and Workflow optimization. This is a critical role that has a unique chance to build outcome-driven reports and analytics to guide our customers, improve their productivity and have a bigger impact on their revenue growth.
\n
\n
\n
About the Team
\n\n
\n
This is a growing team within Outreach. This role would set the bar for engineering and operational excellence, team culture, business impact and hiring standards. Our customer base is yearning for more insights and this team will have a large impact on revenue, operational costs, and coaching efficiencies. This team will span multiple functions including machine learning, frontend, backend engineering and data engineering. The Analytics team will work closely with Data Science to leverage models for optimization, as well as develop their own models, the Data Platform team to shape data efficiently, the Product Management and User Interface Designers to surface data in an effective way.
\n
\n
Why You’ll Love It Here
\n
\n● Highly competitive salary
\n● 25 days annual vacation time + sick time and casual leave
\n● Group medical policy coverage available to employees and up to 5 eligible family members
\n● OPD benefit covered up to INR 10,000
\n● Life insurance and personal accident insurance at 3x annual CTC
\n● 26 weeks of maternity leave pay, and 15 days of paternity leave pay
\n● Opportunity to be part of company success via the RSU program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n● Fun company and team outings because we play just as hard as we work
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Data Science","location":"Hyderabad","team":"Data Science","allLocations":["Hyderabad"]},"createdAt":1779184930403,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team: \n \nData is at the core of Outreach's strategy. It drives us and our customers to the highest levels of success. We use it for everything from customer health scores and revenue dashboards to operational metrics of our AWS infrastructure, to helping increase product engagement and user productivity through natural language understanding, to predictive analytics and causal inference via experimentation. As our customer base continues to grow, we are looking towards new ways of leveraging our data to deeper understand our customers’ needs and deliver new products and features to help continuously improve their customer engagement workflows.\n \nThe mission of the Data Science team is to enable such continuous optimization by reconstructing customer engagement workflows from data, developing metrics to measure the success and efficiency of these workflows, and providing tools to support the optimization of these workflows.\n \nAs a member of the team, you will work closely with other data scientists, machine learning engineers, and application engineers to define and implement our strategy for delivering this mission.\n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n
About the Team:
\n
\n
Data is at the core of Outreach's strategy. It drives us and our customers to the highest levels of success. We use it for everything from customer health scores and revenue dashboards to operational metrics of our AWS infrastructure, to helping increase product engagement and user productivity through natural language understanding, to predictive analytics and causal inference via experimentation. As our customer base continues to grow, we are looking towards new ways of leveraging our data to deeper understand our customers’ needs and deliver new products and features to help continuously improve their customer engagement workflows.
\n
\n
The mission of the Data Science team is to enable such continuous optimization by reconstructing customer engagement workflows from data, developing metrics to measure the success and efficiency of these workflows, and providing tools to support the optimization of these workflows.
\n
\n
As a member of the team, you will work closely with other data scientists, machine learning engineers, and application engineers to define and implement our strategy for delivering this mission.
\n
About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
About the Team:
\n
\n
Data is at the core of Outreach's strategy. It drives us and our customers to the highest levels of success. We use it for everything from customer health scores and revenue dashboards to operational metrics of our AWS infrastructure, to helping increase product engagement and user productivity through natural language understanding, to predictive analytics and causal inference via experimentation. As our customer base continues to grow, we are looking towards new ways of leveraging our data to deeper understand our customers’ needs and deliver new products and features to help continuously improve their customer engagement workflows.
\n
\n
The mission of the Data Science team is to enable such continuous optimization by reconstructing customer engagement workflows from data, developing metrics to measure the success and efficiency of these workflows, and providing tools to support the optimization of these workflows.
\n
\n
As a member of the team, you will work closely with other data scientists, machine learning engineers, and application engineers to define and implement our strategy for delivering this mission.
\n
Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Engineering","location":"Seattle, WA","team":"Foundations","allLocations":["Seattle, WA"]},"createdAt":1777413139497,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team \n \nThe Intelligence Tooling & Enablement is a new internal-facing platform team dedicated to introducing and enabling various AI based solutions to the entire engineering organization. This Team will be focused on defining a vision and modernize software development process by creating services, adjusting processes, documentation, or whatever else is helpful in order to transform Outreach Engineering into an AI first organization. This wide and intentionally vague charter encompasses a slew of evolving topics. We try to proactively get ahead and build the tooling, systems, and training needed for all our engineering teams to adopt a new era of software development and set them up for success by improving development workflow. \n \nPrimary areas of coverage: \nBuild AI solutions and integrate into development life cycle \n\n\n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n
\n
\n
About the Team
The Intelligence Tooling & Enablement is a new internal-facing platform team dedicated to introducing and enabling various AI based solutions to the entire engineering organization. This Team will be focused on defining a vision and modernize software development process by creating services, adjusting processes, documentation, or whatever else is helpful in order to transform Outreach Engineering into an AI first organization. This wide and intentionally vague charter encompasses a slew of evolving topics. We try to proactively get ahead and build the tooling, systems, and training needed for all our engineering teams to adopt a new era of software development and set them up for success by improving development workflow.
\n
\n
\n
\n
Primary areas of coverage:
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
The charter is wide, the opportunities for organizational impact are boundless, and we have your back to try new things and see if they stick and do, in fact, make everyone more efficient.
\n \n
\n
\n
\n
The Role
We are looking for a highly skilled and experienced Software Engineer to contribute as part of this new team to help offer a great service and experience to their fellow colleagues in the other feature engineering teams. Here you are expected to have a real impact on the engineering platform, helping evolve our technology stack and build reusable components that help the other backend teams.
This role will pave the way to improving the developer experience by creating internal frameworks, SDKs, pipelines, and platforms that accelerate the entire AI development lifecycle.
If a wide leeway to improve developer productivity and production reliability sounds exciting to you, come talk to us!
\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Familiarity with modern AI technologies such as LLMs, prompt engineering, RAG architectures, model evaluation, and AI-assisted development tools.
\n \n\n
\n
\n
\n- \n
Strong knowledge of development workflows including planning, coding, testing, CI/CD, and deployment.
\n \n\n
\n
\n
\n
\n
The annual base salary range for this role is $165,000-$220,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.
","salaryDescriptionPlain":"The annual base salary range for this role is $165,000-$220,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.\n","text":"Staff Software Engineer, Intelligence Tooling and Enablement","country":"US","workplaceType":"hybrid","opening":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
\n
\n
About the Team
The Intelligence Tooling & Enablement is a new internal-facing platform team dedicated to introducing and enabling various AI based solutions to the entire engineering organization. This Team will be focused on defining a vision and modernize software development process by creating services, adjusting processes, documentation, or whatever else is helpful in order to transform Outreach Engineering into an AI first organization. This wide and intentionally vague charter encompasses a slew of evolving topics. We try to proactively get ahead and build the tooling, systems, and training needed for all our engineering teams to adopt a new era of software development and set them up for success by improving development workflow.
\n
\n
\n
\n
Primary areas of coverage:
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
The charter is wide, the opportunities for organizational impact are boundless, and we have your back to try new things and see if they stick and do, in fact, make everyone more efficient.
\n \n
\n
\n
\n
The Role
We are looking for a highly skilled and experienced Software Engineer to contribute as part of this new team to help offer a great service and experience to their fellow colleagues in the other feature engineering teams. Here you are expected to have a real impact on the engineering platform, helping evolve our technology stack and build reusable components that help the other backend teams.
This role will pave the way to improving the developer experience by creating internal frameworks, SDKs, pipelines, and platforms that accelerate the entire AI development lifecycle.
If a wide leeway to improve developer productivity and production reliability sounds exciting to you, come talk to us!
\n
\n
\n
Why You’ll Love It Here
\n
\n• Flexible time off
\n• 401k to help you save for the future
\n• Generous medical, dental, and vision coverage for full-time employees and their dependents
\n• A parental leave program that includes options for a paid night nurse, and a gradual return to work
\n• Infertility/ assisted reproductive services benefit
\n• Employee referral bonuses to encourage the addition of great new people to the team
\n• Snacks and beverages in the Office, along with fun events to celebrate
\n• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Security","location":"Seattle, WA","team":"Security","allLocations":["Seattle, WA"]},"createdAt":1774644368389,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout The Team \nThis role is within our Security organization, which supports Cloud Security, Product Security, Enterprise Security, and Detection & Response. This organization partners with Product, Engineering, Privacy, GRC, IT, and Legal teams to ensure security best practices are applied to protect the company and Outreach customers.\n \nThe Role \nAre you passionate about contributing to the success of a cybersecurity program through program management? We are seeking an experienced Technical Program Manager to join our Security \nTeam. In this role you will drive security programs and execute security projects that will assist executing a strategy to improve security posture. You will provide operational support for cross-functional teams, such as engineering, product, privacy, and legal. You will translate complex technical, regulatory, and security requirements into structured programs, clear technical requirements, and measurable outcomes. \nLocation: We are open to remote. \n \nYour Daily Adventures Will Include: \nDrive security vulnerability remediations with Engineering for CSPM, OS Runtime, SAST, SCA, DAST\nApply your technical understanding of Cybersecurity in a hand-on role, driving security programs and providing TPM support \n\n\n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
\n
About The Team
\n
\n
This role is within our Security organization, which supports Cloud Security, Product Security, Enterprise Security, and Detection & Response. This organization partners with Product, Engineering, Privacy, GRC, IT, and Legal teams to ensure security best practices are applied to protect the company and Outreach customers.
\n
\n
\n
\n
The Role
\n
Are you passionate about contributing to the success of a cybersecurity program through program management? We are seeking an experienced Technical Program Manager to join our Security
\n
\n
\n
Team. In this role you will drive security programs and execute security projects that will assist executing a strategy to improve security posture. You will provide operational support for cross-functional teams, such as engineering, product, privacy, and legal. You will translate complex technical, regulatory, and security requirements into structured programs, clear technical requirements, and measurable outcomes.
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Location: We are open to remote.
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Your Daily Adventures Will Include:
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Our Vision of You:
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Understanding of cybersecurity principles, including Network Security, Cloud Security (AWS, Azure, or GCP), Application Security, Identity and Access Management (IAM)
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Experience managing cross-functional, large-scale technical security programs, including the Security Vulnerability Program, Security Exceptions Program, and Bug Bounty Program
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Experience leading an External Penetration Test end-to-end, by managing the vendor, defining and prioritizing the work, writing customer-facing reports, and having technical conversations with cross-functional teams to remediate the findings
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The annual on target earnings (OTE) range for this role is $130,000- $170,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process.
\n
About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"\n
About The Team
\n
\n
This role is within our Security organization, which supports Cloud Security, Product Security, Enterprise Security, and Detection & Response. This organization partners with Product, Engineering, Privacy, GRC, IT, and Legal teams to ensure security best practices are applied to protect the company and Outreach customers.
\n
\n
\n
\n
The Role
\n
Are you passionate about contributing to the success of a cybersecurity program through program management? We are seeking an experienced Technical Program Manager to join our Security
\n
\n
\n
Team. In this role you will drive security programs and execute security projects that will assist executing a strategy to improve security posture. You will provide operational support for cross-functional teams, such as engineering, product, privacy, and legal. You will translate complex technical, regulatory, and security requirements into structured programs, clear technical requirements, and measurable outcomes.
\n
\n
\n
Location: We are open to remote.
\n
\n
\n
\n
Your Daily Adventures Will Include:
\n\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Our Vision of You:
\n\n
\n
\n
\n- \n
Understanding of cybersecurity principles, including Network Security, Cloud Security (AWS, Azure, or GCP), Application Security, Identity and Access Management (IAM)
\n \n
\n
\n
\n
\n
\n
\n- \n
Experience managing cross-functional, large-scale technical security programs, including the Security Vulnerability Program, Security Exceptions Program, and Bug Bounty Program
\n \n
\n
\n
\n
\n
\n- \n
Experience leading an External Penetration Test end-to-end, by managing the vendor, defining and prioritizing the work, writing customer-facing reports, and having technical conversations with cross-functional teams to remediate the findings
\n \n
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Why You’ll Love It Here
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\n● Amazing working space with a running track on its roof
\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days
\n● 4% employer supplemental pension monthly contribution
\n● Private medical care for employee and spouse with Program Health Plus
\n● Life insurance at 2x annual salary
\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
\n● Opportunity to be part of company success via the RSU program
\n● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
\n● Employee referral bonuses to encourage the addition of great new people to the team
\n● Fun company and team outings because we play just as hard as we work
\n
\nOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
\n
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
","categories":{"commitment":"Full-Time","department":"Support","location":"Prague","team":"Technical Support","allLocations":["Prague"]},"createdAt":1777984172585,"descriptionPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n\n\nAbout the Team\n \nAs a member of the Technical Support Engineering Team, we are the front line at Outreach who interact with more customers than anyone else in the company. We are the face of Outreach and own that we are the voice of the customer. We are driven to recognize patterns and champion results - whether they be process updates, product investments or training for our own team. But every pattern begins with one conversation - and we have the commitment, empathy, urgency and expertise to meet every interaction with the respect everyone deserves. \n\nThe Role\n\nThe Technical Support Engineer is the face of Outreach and the voice of the customer. You help customers get their business back on track and advocate to help them achieve their goals. This role will give you the opportunity to be an expert in all things Outreach and be the point of contact for our customers when they need help during our afternoon/evening shift of 14:00-23:00 Prague time (including 1h of break).\n \nLocation\nWhile we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.\n \nThis is a full-time, permanent role, not eligible for contractors and for work from other countries.\n#LI-RG1\nNOTE:\nThe offer is contingent upon successfully passing the background screening process.\n \n","description":"About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
\n
\nAs a member of the Technical Support Engineering Team, we are the front line at Outreach who interact with more customers than anyone else in the company. We are the face of Outreach and own that we are the voice of the customer. We are driven to recognize patterns and champion results - whether they be process updates, product investments or training for our own team. But every pattern begins with one conversation - and we have the commitment, empathy, urgency and expertise to meet every interaction with the respect everyone deserves.
\nThe Role
\nThe Technical Support Engineer is the face of Outreach and the voice of the customer. You help customers get their business back on track and advocate to help them achieve their goals. This role will give you the opportunity to be an expert in all things Outreach and be the point of contact for our customers when they need help during our afternoon/evening shift of 14:00-23:00 Prague time (including 1h of break).
\n
\n\n
Location
\n
While we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.
\n
\n
This is a full-time, permanent role, not eligible for contractors and for work from other countries.
\n
#LI-RG1
\n
NOTE:
\n
The offer is contingent upon successfully passing the background screening process.
\n
\n
About Outreach
\n
\nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. ","openingPlain":"About Outreach\n \nOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. \n","descriptionBody":"About the Team
\n
\nAs a member of the Technical Support Engineering Team, we are the front line at Outreach who interact with more customers than anyone else in the company. We are the face of Outreach and own that we are the voice of the customer. We are driven to recognize patterns and champion results - whether they be process updates, product investments or training for our own team. But every pattern begins with one conversation - and we have the commitment, empathy, urgency and expertise to meet every interaction with the respect everyone deserves.
\nThe Role
\nThe Technical Support Engineer is the face of Outreach and the voice of the customer. You help customers get their business back on track and advocate to help them achieve their goals. This role will give you the opportunity to be an expert in all things Outreach and be the point of contact for our customers when they need help during our afternoon/evening shift of 14:00-23:00 Prague time (including 1h of break).
\n
\n\n
Location
\n
While we are remote-friendly, we remain an \"office-centric\" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.
\n
\n
This is a full-time, permanent role, not eligible for contractors and for work from other countries.
\n
#LI-RG1
\n
NOTE:
\n
The offer is contingent upon successfully passing the background screening process.
\n
\n