[{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"R&D","location":"Pune, Maharashtra","team":"Engineering","allLocations":["Pune, Maharashtra"]},"createdAt":1776087153362,"descriptionPlain":"We’re seeking a AI Engineer to design and ship production-grade agentic AI systems that automate complex workflows end-to-end. This is a hands-on role with significant technical ownership. You’ll work closely with the Chief Architect, product, engineering, and domain experts to translate ambiguous, high-impact problems into reliable AI-driven user experiences.\nWhat success looks like:\nShip AI capabilities that measurably improve user outcomes (quality, time saved, throughput)\nBuild systems that are reliable by design: evals, observability, safety, and cost/latency controls from day one\nIterate quickly using a tight loop of instrument → evaluate → improve → deploy \n","description":"We’re seeking a AI Engineer to design and ship production-grade agentic AI systems that automate complex workflows end-to-end. This is a hands-on role with significant technical ownership. You’ll work closely with the Chief Architect, product, engineering, and domain experts to translate ambiguous, high-impact problems into reliable AI-driven user experiences.
\nWhat success looks like:
\nShip AI capabilities that measurably improve user outcomes (quality, time saved, throughput)
\nBuild systems that are reliable by design: evals, observability, safety, and cost/latency controls from day one
\nIterate quickly using a tight loop of instrument → evaluate → improve → deploy
","id":"983d3c5d-55d7-4802-9865-80bf58c68bd4","lists":[{"text":"What You’ll Do","content":"Agentic AI Feature & Workflow Development
\n\nBuild and integrate AI-driven features using LLM APIs (OpenAI / Azure OpenAI, Anthropic, Gemini on Vertex AI)\nDesign and implement tool-using agents (structured function calling, schema validation, retries, fallbacks)\nBuild multi-agent workflows when appropriate (e.g., planner/worker, reviewer/critic, specialist routing) and know when a simpler architecture is better\nCreate agentic workflows such as document understanding, extraction, reasoning over evidence, task automation, and multi-step decision support\nOwn context engineering end-to-end:\n\ndynamic context assembly (retrieval + state + tool outputs)\ncontext budgeting and compression/summarization\ngrounding strategies to reduce hallucinations and improve consistency\n\n\nImplement retrieval-augmented generation (RAG) and search workflows using off-the-shelf vector stores and embedding services \n\nEvaluation, Quality & Iteration (Core)
\n\nEstablish evaluation frameworks for accuracy, reliability, and output quality\nBuild task-specific eval suites: golden datasets, adversarial cases, regression tests, and rubric-based scoring\nSet up automated evaluation pipelines and release gates (CI/CD-friendly) tied to prompt/model/version changes\nDefine and monitor online metrics (e.g., task success rate, human override rate, safety flags, latency, cost) and run experiments/A-B tests where appropriate\nUse LLM-as-judge responsibly: calibrate, validate, and pair with human labels when needed \n\nEngineering, Integration & Observability
\n\nDevelop scalable backend services and APIs that incorporate AI functionality\nIntegrate AI pipelines into existing cloud, microservices, and event-driven architectures\nImplement observability and analytics for all AI features (tracing, evaluations, prompt versioning, cost tracking) Example tooling: Langfuse (and/or OpenTelemetry-compatible stacks)\nEnsure reliability, uptime, performance, and security of AI services\nBuild internal tooling for evaluation, testing, prompt/version management, and safe deployment\n\nProduct & Collaboration
\n\nPartner with product managers, designers, the Chief Architect, and domain SMEs to shape AI-first solutions\nRapidly prototype concepts and iterate based on user feedback and measurable eval results\nTranslate business problems into well-structured AI workflows without requiring ML model training\nDocument system behavior, known failure modes, and operational playbooks \n\nGovernance & Safety
\n\nImplement guardrails, checks, and fallback logic for safe and predictable AI behavior\nHelp define and follow compliance, privacy, and responsible AI guidelines\nDesign for safe tool execution (bounded actions, permissions, escalation paths, human-in the-loop review \n"},{"text":"What You Bring","content":"Core Strengths (Required)
\n\nStrong software engineering background (Python preferred) and experience shipping backend services\nDeep hands-on experience building agentic LLM systems from first principles: agent loops, tool interfaces, planning/replanning, memory/state, and failure handling\nStrong context engineering ability: retrieval strategies, routing, grounding, context budgeting, and long-context tradeoffs\nStrong evaluation discipline: golden datasets, regression gating, automated eval pipelines, and online monitoring\nPractical experience with LLM APIs (OpenAI/Azure OpenAI/Anthropic/Gemini) and AI orchestration frameworks\nExcellent debugging, systems thinking, and problem decomposition skills\nComfortable operating in fast-paced, ambiguous environments with high ownership \n\nSignals We Value
\n\nYou’ve shipped an LLM/agent system in production and can clearly explain:\n\nthe failure modes you discovered\nthe evals you built to catch regressions\nhow you improved cost/latency while increasing quality\nhow you monitored and iterated safely over time \n\n\nYou keep up with industry developments (model releases, frameworks, best practices) and can translate them into pragmatic improvement \n\nNice to Have
\n\nExperience with cloud platforms (AWS and/or GCP), microservices, and event-driven systems\nExperience with observability stacks (OpenTelemetry, Datadog, Honeycomb) and AI-specific tooling (e.g., Langfuse, Braintrust, HumanLoop, W&B Weave)\nExperience with workflow orchestration for long-running jobs (Temporal, Celery, Airflow)\nExperience building enterprise AI features (permissions, auditability, compliance constraints)\nExperience with safety/policy layers (PII handling, prompt injection defenses, sandboxed tool execution) \n"},{"text":"Why Join Us","content":"\nBuild core AI capabilities that directly impact users and product strategy\nWork on cutting-edge, real-world agentic systems—focused on applied engineering (no model training required)\nHigh ownership, fast iteration cycles, and strong cross-functional collaboration\nCompetitive compensation and opportunities for rapid advancement \n"},{"text":"What Your First 90 Days Could Look Like","content":"Ship one production agent workflow end-to-end with:
\n\ntracing + observability\nan offline eval suite with regression gates\ncost/latency targets and monitoring\ndocumented failure modes and fallback path \n"}],"text":"AI Engineer","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"We’re seeking a AI Engineer to design and ship production-grade agentic AI systems that automate complex workflows end-to-end. This is a hands-on role with significant technical ownership. You’ll work closely with the Chief Architect, product, engineering, and domain experts to translate ambiguous, high-impact problems into reliable AI-driven user experiences.
\nWhat success looks like:
\nShip AI capabilities that measurably improve user outcomes (quality, time saved, throughput)
\nBuild systems that are reliable by design: evals, observability, safety, and cost/latency controls from day one
\nIterate quickly using a tight loop of instrument → evaluate → improve → deploy
","descriptionBodyPlain":"We’re seeking a AI Engineer to design and ship production-grade agentic AI systems that automate complex workflows end-to-end. This is a hands-on role with significant technical ownership. You’ll work closely with the Chief Architect, product, engineering, and domain experts to translate ambiguous, high-impact problems into reliable AI-driven user experiences.\nWhat success looks like:\nShip AI capabilities that measurably improve user outcomes (quality, time saved, throughput)\nBuild systems that are reliable by design: evals, observability, safety, and cost/latency controls from day one\nIterate quickly using a tight loop of instrument → evaluate → improve → deploy \n","hostedUrl":"https://jobs.lever.co/onit/983d3c5d-55d7-4802-9865-80bf58c68bd4","applyUrl":"https://jobs.lever.co/onit/983d3c5d-55d7-4802-9865-80bf58c68bd4/apply"},{"additionalPlain":"Benefits & Perks That Support You:\nOnit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:\nHealth Coverage: Employee and immediate family members.\nTime Away: Flexible paid time off and 10 company paid holidays annually.\nFamily Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.\nIncome Protection: 100% employer-paid life and disability insurance.\nAdditional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.\nTax-Advantaged Accounts: Flexi, NPS.\nCommunity Engagement: One paid volunteer day each year to give back to the community.\n\nOur Commitment to Applicants\nWe know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.\n\nOnit Values \nCustomer First - Customer success is our success. We deliver value, listen, and act on customer needs. \nPurposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise. \nWin as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly. \nIntentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth. \n\n","additional":"Benefits & Perks That Support You:
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage: Employee and immediate family members.
Time Away: Flexible paid time off and 10 company paid holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.
Tax-Advantaged Accounts: Flexi, NPS.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.
Onit Values
Customer First - Customer success is our success. We deliver value, listen, and act on customer needs.
Purposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise.
Win as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly.
Intentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth.
","categories":{"commitment":"Full-time","department":"CX","location":"Pune, Maharashtra","team":"Managed Services","allLocations":["Pune, Maharashtra"]},"createdAt":1780058198159,"descriptionPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n\n\nPosition Summary\nThe Business Analyst plays a critical role in delivering advanced SaaS support and solution optimization, combining technical expertise with a consultative, client-facing approach. This individual partners closely with customers and internal teams to solve complex technical challenges, design scalable solutions, and ensure successful implementation.\nSuccess in this role means acting as a trusted advisor to clients, delivering high-quality solutions that align with business goals, and driving continuous improvement through collaboration, technical depth, and proactive problem-solving. You thrive in a fast-paced environment, take ownership from concept to completion, and contribute to both customer success and product evolution.\n","description":"About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
\n
Position Summary
\n
The Business Analyst plays a critical role in delivering advanced SaaS support and solution optimization, combining technical expertise with a consultative, client-facing approach. This individual partners closely with customers and internal teams to solve complex technical challenges, design scalable solutions, and ensure successful implementation.
\n
Success in this role means acting as a trusted advisor to clients, delivering high-quality solutions that align with business goals, and driving continuous improvement through collaboration, technical depth, and proactive problem-solving. You thrive in a fast-paced environment, take ownership from concept to completion, and contribute to both customer success and product evolution.
\n
\n
· Work with an implementation manager to create requirement documents for functional design of enterprise solutions, translating business requirements into technical specifications.
\n
· Assist the implementation manager in implementation, which includes requirement documentation, requirement gathering, implementation design, UAT testing, handling issues, and change requests.
\n
· Translate complex business needs into scalable, value-driven solutions aligned with Onit’s platform.
\n
· Partner cross-functionally with Product, Engineering, Project Management, and Client Success to ensure the deliverable matches the scope and client requirements with seamless execution, delivered on-time and within scope.
\n
· Ensure the customer will be a positive reference to other customers/prospects.
\n
· Support end-to-end solution delivery, including implementations, integrations, data migrations, and system configurations.
\n
· Serve as a trusted advisor to client stakeholders, leading discovery sessions and identifying process optimization opportunities.
\n
· Ensure high-quality delivery through validation, troubleshooting, and adherence to best practices.
\n
· Build strong client relationships through responsiveness, professionalism, and proactive communication.
\n
· Continuously improve technical and functional expertise, contributing to documentation, knowledge sharing, and innovation (e.g., automation, integrations).
\n
\n
· 3+ years' experience in technical support/software implementation, preferably within a SaaS (Software as a Service) environment.
\n
· Relevant Degree in Computer Science, IT, or other applicable field.
\n
· Relational Database Experience/Proficiency in various coding languages.
\n
· Demonstrated ability to quickly understand business requirements and expectations.
\n
· Excellent verbal and written communication skills.
\n
· Previous roles in a customer-facing environment.
\n
· Detail-oriented with strong organizational skills.
\n
· General understanding of programming fundamentals.
\n
· Strong team player with proven ability to work with teams across geos.
\n
· Excellent Microsoft Office Suite and general documentation proficiency.
\n
· Ability to multi-task and prioritize across several projects simultaneously.
\n
About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","openingPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","descriptionBody":"\n
Position Summary
\n
The Business Analyst plays a critical role in delivering advanced SaaS support and solution optimization, combining technical expertise with a consultative, client-facing approach. This individual partners closely with customers and internal teams to solve complex technical challenges, design scalable solutions, and ensure successful implementation.
\n
Success in this role means acting as a trusted advisor to clients, delivering high-quality solutions that align with business goals, and driving continuous improvement through collaboration, technical depth, and proactive problem-solving. You thrive in a fast-paced environment, take ownership from concept to completion, and contribute to both customer success and product evolution.
\n
At Onit, we’re committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location.
Benefits & Perks That Support You:
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.
Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.
Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.
Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.
This position will remain open for applications for 7 calendar days from the posting date.
","categories":{"commitment":"Full-time","department":"Sales and Marketing","location":"Remote - USA","team":"GTM Sales","allLocations":["Remote - USA"]},"createdAt":1776366207321,"descriptionPlain":"About Onit: \nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n\n\nPosition Summary\nWe’re looking for a growth focused marketer to drive community membership through paid and organic channels, lead content and execute the Onit Community Program. This high-exposure role offers a unique opportunity to collaborate across the Onit business and customer base, helping shape the future of our customer engagement and thought leadership initiatives—especially around AI. \nThe right person is both strategic and practical. They know how to drive growth through ads, LinkedIn, SEO, content, partnerships, forums, and creative campaigns, but they are also comfortable managing day-to-day marketing execution. This is a strong fit for someone who likes building, testing, writing, organizing, and owning results.\nYou can read about the Onit Community program, Onpoint, here \n","description":"About Onit:
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
\n
Position Summary
\n
We’re looking for a growth focused marketer to drive community membership through paid and organic channels, lead content and execute the Onit Community Program. This high-exposure role offers a unique opportunity to collaborate across the Onit business and customer base, helping shape the future of our customer engagement and thought leadership initiatives—especially around AI.
\n
The right person is both strategic and practical. They know how to drive growth through ads, LinkedIn, SEO, content, partnerships, forums, and creative campaigns, but they are also comfortable managing day-to-day marketing execution. This is a strong fit for someone who likes building, testing, writing, organizing, and owning results.
\n
You can read about the Onit Community program, Onpoint, here
\n
\n
Growth & Acquisition
\n
\n- Grow community membership through content, social promotion, and member engagement
\n- Run promotion across LinkedIn, email, partner channels, and other community platforms
\n- Improve growth by building partnerships, referrals, shareable campaigns, and optimizing funnel performance
\n\n
\nContent, Social & SEO
\n
\n
\n- Background: 4–6 years of marketing experience in B2B technology, ideally SaaS. Background in legal, legal tech, or legal operations is a plus.
\n- Growth and Acquisition: Experience in growth, community, or content marketing, with a strong track record of growing audiences, memberships, or user communities. Hands-on with paid acquisition, channel testing, LinkedIn marketing, SEO, content strategy, and digital distribution.
\n- Content & Web: Strong writing and storytelling skills; experience with content creation, and basic design skills (PowerPoint, web). Video/podcast editing and strong design skills are a plus.
\n- Community & Events: Skilled in event planning, relationship-building, and client interaction; enjoys meeting customers and fostering connections.
\n- Competency with tools and AI Fluency: A love of using tech and strong competency with office, content and common marketing tools. Deep interest in AI and regular use of AI tools in work and daily life.
\n- Strong execution and proactive: Highly organized, efficient, and detail-oriented; a proactive problem solver.
\n- Excellent communicator with the ability to work cross-functionally and represent the community program internally and externally.
\n\n
\n
This is a unique opportunity to be at the intersection of AI transformation, go-to-market strategy, and customer engagement. You’ll gain high exposure to leaders across Onit and build meaningful relationships with our vibrant customer community.
\n
About Onit:
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","openingPlain":"About Onit: \nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","descriptionBody":"\n
Position Summary
\n
We’re looking for a growth focused marketer to drive community membership through paid and organic channels, lead content and execute the Onit Community Program. This high-exposure role offers a unique opportunity to collaborate across the Onit business and customer base, helping shape the future of our customer engagement and thought leadership initiatives—especially around AI.
\n
The right person is both strategic and practical. They know how to drive growth through ads, LinkedIn, SEO, content, partnerships, forums, and creative campaigns, but they are also comfortable managing day-to-day marketing execution. This is a strong fit for someone who likes building, testing, writing, organizing, and owning results.
\n
You can read about the Onit Community program, Onpoint, here
\n
Benefits & Perks That Support You:
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage: Employee and immediate family members.
Time Away: Flexible paid time off and 10 company paid holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.
Tax-Advantaged Accounts: Flexi, NPS.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.
Onit Values
Customer First - Customer success is our success. We deliver value, listen, and act on customer needs.
Purposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise.
Win as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly.
Intentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth.
","categories":{"commitment":"Full-time","department":"CX","location":"Pune, Maharashtra","team":"Customer Success","allLocations":["Pune, Maharashtra"]},"createdAt":1780898413255,"descriptionPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n\n\nPosition Summary \n \nWe are seeking a high-ownership Customer Success Operations Analyst to support and improve the operational workflows that power our global Customer Success organization. \nThis role begins with primary ownership of Planhat and focuses on translating defined business requirements into structured workflows, dashboards, and execution processes. The analyst will ensure operational clarity, reliable reporting, and accurate data across the customer lifecycle. \nOver time, this role will expand to additional platforms such as Kantata and Service Cloud, aligning tools and processes as the organization scales. \nThis is a hands-on role suited for a driven operations professional who values accountability, responsiveness, and continuous improvement. \n","description":"About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
Position Summary
\n
\nWe are seeking a high-ownership Customer Success Operations Analyst to support and improve the operational workflows that power our global Customer Success organization.
\nThis role begins with primary ownership of Planhat and focuses on translating defined business requirements into structured workflows, dashboards, and execution processes. The analyst will ensure operational clarity, reliable reporting, and accurate data across the customer lifecycle.
\nOver time, this role will expand to additional platforms such as Kantata and Service Cloud, aligning tools and processes as the organization scales.
\nThis is a hands-on role suited for a driven operations professional who values accountability, responsiveness, and continuous improvement.
","id":"5c93feb7-937c-444e-bee6-c0ce50b32fe6","lists":[{"text":"Key Responsibilities ","content":"\nOwn and execute the operational workflows that support the Customer Success organization. \nTranslate defined business and process requirements into configured workflows, automations, and reporting structures within our Customer Success Platform (PlanHat). \nServe as the end-to-end owner of the tool (Planhat). Specifically, “managing, configuration, and optimization.\nBuild and maintain dashboards that provide visibility into customer health, performance metrics, and team activity. \nEnsure operational data is accurate, organized, and reliable for decision-making. \nWork directly with stakeholders to understand their challenges and provide solutions. \nExpand into Kantata administration as operational scope grows. \nOperate with strong ownership and proactive communication, acknowledging requests promptly and providing clear timelines. \nDeliver work accurately and reliably, minimizing rework and delays. \n"},{"text":"Required Qualifications ","content":"\n4–6 years of experience in Customer Success Operations, Business Operations, Revenue Operations, or similar roles within a SaaS environment. \nExperience translating defined business requirements into structured workflows, automations, or reporting within a system. \nExperience building dashboards or operational reports within business tools. \nDemonstrated ability to learn new systems quickly and independently. \nStrong attention to detail and commitment to high-quality execution. \nClear, professional English communication skills. \nProven track record of ownership, reliability, and proactive follow-through in fast-paced environments. \n"},{"text":"Preferred Qualifications ","content":"\nHands-on experience configuring business platforms (e.g., CRM, Customer Success, revenue, or project management tools), including workflows, automations, reporting, and data management.\nExperience with Customer Success platforms such as Planhat or Gainsight. \nExperience with Salesforce, Exposure to project/resource management tools such as Kantata. \nExperience supporting Customer Success or Customer Experience teams. \n\n
"}],"text":"Customer Success Operations Analyst","country":"IN","workplaceType":"hybrid","opening":"About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","openingPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","descriptionBody":"Position Summary
\n
\nWe are seeking a high-ownership Customer Success Operations Analyst to support and improve the operational workflows that power our global Customer Success organization.
\nThis role begins with primary ownership of Planhat and focuses on translating defined business requirements into structured workflows, dashboards, and execution processes. The analyst will ensure operational clarity, reliable reporting, and accurate data across the customer lifecycle.
\nOver time, this role will expand to additional platforms such as Kantata and Service Cloud, aligning tools and processes as the organization scales.
\nThis is a hands-on role suited for a driven operations professional who values accountability, responsiveness, and continuous improvement.
","descriptionBodyPlain":"Position Summary \n \nWe are seeking a high-ownership Customer Success Operations Analyst to support and improve the operational workflows that power our global Customer Success organization. \nThis role begins with primary ownership of Planhat and focuses on translating defined business requirements into structured workflows, dashboards, and execution processes. The analyst will ensure operational clarity, reliable reporting, and accurate data across the customer lifecycle. \nOver time, this role will expand to additional platforms such as Kantata and Service Cloud, aligning tools and processes as the organization scales. \nThis is a hands-on role suited for a driven operations professional who values accountability, responsiveness, and continuous improvement. \n","hostedUrl":"https://jobs.lever.co/onit/5c93feb7-937c-444e-bee6-c0ce50b32fe6","applyUrl":"https://jobs.lever.co/onit/5c93feb7-937c-444e-bee6-c0ce50b32fe6/apply"},{"additionalPlain":"At Onit, we’re committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location.\n\nBenefits & Perks That Support You:\nOnit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:\nHealth Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.\nRetirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.\nTime Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.\nFamily Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.\nIncome Protection: 100% employer-paid life and disability insurance.\nAdditional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.\nTax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.\nCommunity Engagement: One paid volunteer day each year to give back to the community.\n\nOur Commitment to Applicants\nWe know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.\n\nThis position will remain open for applications for 7 calendar days from the posting date.\n","additional":"At Onit, we’re committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location.
Benefits & Perks That Support You:
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.
Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.
Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.
Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.
This position will remain open for applications for 7 calendar days from the posting date.
","categories":{"commitment":"Full-time","department":"Sales and Marketing","location":"Remote - USA","team":"Marketing","allLocations":["Remote - USA"]},"createdAt":1780932655006,"descriptionPlain":"About Onit: \nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n\n\nPosition Summary:\nhe Director of Brand Marketing owns Onit’s brand: the category narrative, corporate identity, and reputation that make Onit the name legal and legal ops leaders trust before a sales conversation ever begins. This role leads Engine 1, Brand, and is accountable for how Onit shows up everywhere it is seen. Onit is in an active platform transition — moving from a workflow-based legal operations platform to an AI-native platform anchored on Unity — and this leader will own the brand narrative through that shift. \nReporting to the VP of Marketing, this leader sets the master narrative and brand standard that Product Marketing translates into product messaging and that Revenue Marketing carries into demand. The role owns the company story and reputation, not the pipeline and not product-level positioning, and partners closely with both to keep the lines clean. This role will consolidate and build out the brand team, bringing dedicated focus to a function that has operated across multiple contributors. \nSuccess in this role means Onit owns a clear, differentiated position in the legal AI category, brand awareness and share of voice grow against named competitors, and the organic, earned, and owned channels operate as an always-on engine that makes Onit impossible to ignore.\n","description":"About Onit:
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
Position Summary:
\n\n
\n
he Director of Brand Marketing owns Onit’s brand: the category narrative, corporate identity, and reputation that make Onit the name legal and legal ops leaders trust before a sales conversation ever begins. This role leads Engine 1, Brand, and is accountable for how Onit shows up everywhere it is seen. Onit is in an active platform transition — moving from a workflow-based legal operations platform to an AI-native platform anchored on Unity — and this leader will own the brand narrative through that shift.
\n
\n
\n
Reporting to the VP of Marketing, this leader sets the master narrative and brand standard that Product Marketing translates into product messaging and that Revenue Marketing carries into demand. The role owns the company story and reputation, not the pipeline and not product-level positioning, and partners closely with both to keep the lines clean. This role will consolidate and build out the brand team, bringing dedicated focus to a function that has operated across multiple contributors.
\n
\n
\n
Success in this role means Onit owns a clear, differentiated position in the legal AI category, brand awareness and share of voice grow against named competitors, and the organic, earned, and owned channels operate as an always-on engine that makes Onit impossible to ignore.
\n
\n
Category Narrative & Positioning:
\n\n
\n
\n- \n
Own Onit’s category narrative and corporate positioning, including the through-line that defines what Onit is, what it replaces, and why its differentiation is defensible.
\n \n\n
\n
\n
\n
\n
\n
\n- \n
Monitor the competitive brand landscape and ensure Onit’s positioning responds to moves by key competitors including in enterprise legal management, CLM, and AI-native entrants.
\n \n\nBrand Identity, Voice & Experience:
\n\n
\n
\n
\n- \n
Own Onit’s brand identity, voice, and visual system, and set the standard for how every team applies them.
\n \n\n
\n
\n
\n- \n
Lead the website as a brand expression, owning the experience, design language, and how the story renders for first-time visitors, in partnership with web and design.
\n \n\n
\n
\n
\n
\n
\n
\n- \n
Own brand presence and experience at tier-one events and lead the OnPoint community as a brand channel, developing it as an always-on touchpoint for legal ops buyers and advocates.
\n \n\nReputation, PR and Organic Growth:
\n\n
\n
\n
\n
\n\n
- Establish the brand measurement framework, including awareness, share of voice, organic reach, sentiment, and earned media, reported to the VP of Marketing and leadership on a defined cadence with clear business impact framing.
\n\n
\n
\n
\n
\n
Team Leadership & Cross-Functional Partnership:
\n
\n
\n
\n- \n
Consolidate and build the brand team, bringing dedicated headcount to a function that has operated across multiple contributors, including in-house PR and social, content, and design talent; manage the brand budget including agency and vendor relationships.
\n \n\n
\n
\n
\n
\n- \n
Operate like an AI company: fast, high-volume, experiment-driven, and comfortable leading through ambiguity.
\n \n\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Demonstrated command of organic social, PR, and thought leadership as a growth system, not a list of tactics.
\n \n\n
\n
\n
\n
\n
Bonus: 15%
","salaryDescriptionPlain":"Bonus: 15%\n","text":"Director, Brand Marketing","country":"US","workplaceType":"remote","opening":"About Onit:
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","openingPlain":"About Onit: \nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","descriptionBody":"Position Summary:
\n\n
\n
he Director of Brand Marketing owns Onit’s brand: the category narrative, corporate identity, and reputation that make Onit the name legal and legal ops leaders trust before a sales conversation ever begins. This role leads Engine 1, Brand, and is accountable for how Onit shows up everywhere it is seen. Onit is in an active platform transition — moving from a workflow-based legal operations platform to an AI-native platform anchored on Unity — and this leader will own the brand narrative through that shift.
\n
\n
\n
Reporting to the VP of Marketing, this leader sets the master narrative and brand standard that Product Marketing translates into product messaging and that Revenue Marketing carries into demand. The role owns the company story and reputation, not the pipeline and not product-level positioning, and partners closely with both to keep the lines clean. This role will consolidate and build out the brand team, bringing dedicated focus to a function that has operated across multiple contributors.
\n
\n
\n
Success in this role means Onit owns a clear, differentiated position in the legal AI category, brand awareness and share of voice grow against named competitors, and the organic, earned, and owned channels operate as an always-on engine that makes Onit impossible to ignore.
\n
\n
Benefits & Perks That Support You:
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage: Employee and immediate family members.
Time Away: Flexible paid time off and 10 company paid holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.
Tax-Advantaged Accounts: Flexi, NPS.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.
Onit Values
Customer First - Customer success is our success. We deliver value, listen, and act on customer needs.
Purposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise.
Win as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly.
Intentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth.
","categories":{"department":"R&D","location":"Pune, Maharashtra","team":"Engineering","allLocations":["Pune, Maharashtra"]},"createdAt":1776155450693,"descriptionPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n\n\nAbout the Role\nWe are looking for a highly skilled Software Engineer to drive technical excellence, build scalable, secure, and high-performance applications. You will contribute to both frontend and backend engineering using modern technologies and AWS cloud services.\n","description":"About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
\n
About the Role
\n
We are looking for a highly skilled Software Engineer to drive technical excellence, build scalable, secure, and high-performance applications. You will contribute to both frontend and backend engineering using modern technologies and AWS cloud services.
\n
\n
\n
\n
\n
\n\n
Build the design and development of backend services using Python, Django, and Flask.\nBuild intuitive and responsive UIs with React, jQuery, HTML, CSS.\nArchitect and deploy cloud-native applications on AWS EKS (Kubernetes).\nWork with Postgres and AWS Aurora for data modeling, optimization, and high availability.\nImplement secure systems using AWS KMS, and integrate AWS services like S3, ECS, SQS.\nCollaborate with Product, QA, DevOps, and cross-functional teams to deliver impactful features.\nOwn end-to-end delivery, from system design to deployment and monitoring.\n\n\n
\n
\n
\n
\n
\n
Backend
\n
\n
\n\n
Python\nDjango, Flask\nSuperset\nREST APIs\n\n\n
\n
\n
\n
\n
\n
Frontend
\n
\n
\n\n
React\njQuery\nHTML5, CSS3\n\n\n
\n
\n
\n
\n
\n
Cloud & Infrastructure
\n
\n
\n\n
AWS EKS (Kubernetes)\nAWS ECS, SQS\nAWS KMS (Encryption)\nDocker & CI/CD pipelines\n\n\n
\n
\n
\n
\n
\n
Data & Storage
\n
\n
\n\n
Postgres\nAWS Aurora\nAWS S3\nPostgres-based search indexing\n\n\n
\n
\n
\n
\n\n
8+ years strong expertise in Python (Django/Flask) and modern web application development.\nSolid frontend development skills using React and core web technologies.\nExperience architecting and deploying cloud-native systems on AWS.\nDeep understanding of SQL, relational databases, and data performance strategies.\nStrong leadership, mentorship, and communication skills.\nAbility to break down complex problems into scalable engineering solutions.\n\n"},{"text":"Bonus Skills","content":"\n\n
Experience with Infrastructure-as-Code (Terraform, Helm).\nStrong background in distributed systems or performance engineering.\nExperience improving observability, reliability (SLOs), and system resilience.\nFamiliarity with Superset or advanced BI tooling.\nSecurity or encryption domain expertise.\n\n"}],"text":"Lead Software Engineer - Python","country":"IN","workplaceType":"hybrid","opening":"About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","openingPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","descriptionBody":"\n
About the Role
\n
We are looking for a highly skilled Software Engineer to drive technical excellence, build scalable, secure, and high-performance applications. You will contribute to both frontend and backend engineering using modern technologies and AWS cloud services.
\n
Benefits & Perks That Support You:
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.
Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.
Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.
Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.
This position will remain open for applications for 7 calendar days from the posting date.
","categories":{"commitment":"Full-time","department":"CX","location":"Remote - USA","team":"Customer Success","allLocations":["Remote - USA"]},"createdAt":1780428913461,"descriptionPlain":"About Onit: \nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","description":"About Onit:
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
\n
Position Summary
\nOnit is seeking a Mid-Market Customer Success Manager to own and grow a portfolio of approximately 60 customers on our OnitX platform. In this role, you'll be the primary relationship owner for customers under $500K ARR, helping legal departments get maximum value from OnitX while driving retention and expansion. You'll work cross-functionally across Implementation, Support, Product, Marketing, and Account Management to deliver a seamless customer experience from onboarding through renewal.","id":"95700f19-4864-43fb-bbfc-0b1e9febdcd3","lists":[{"text":"Key Responsibilities: ","content":"\n
\n- Own the full post-sale customer lifecycle for a portfolio of ~60 mid-market accounts, serving as their primary point of contact and trusted advisor
\n- Develop deep expertise in OnitX to guide customers toward outcomes that solve their most pressing legal operations challenges
\n- Proactively monitor account health, identify at-risk customers, and execute mitigation plans before issues escalate
\n- Conduct regular business reviews to align on customer goals, demonstrate value, and surface expansion opportunities
\n- Partner with the Renewals team to support on-time renewals and reduce churn within your portfolio
\n- Collaborate cross-functionally to advocate for customer needs and share feedback with Product and Implementation teams
\n- Develop and share best practices across the CS org to continuously improve efficiency and effectiveness
\n\n
\n
\n- 4+ years of experience in Customer Success, Account Management, Consulting, or other customer-facing role (e.g., legal operations, vendor management, legal analyst, or customer success).
\n- Proven ability to manage a high-volume account portfolio with minimal oversight
\n- Experience navigating complex stakeholder environments — Legal Ops, Legal, Finance, and IT
\n- Familiarity with Salesforce and CS platforms (Gainsight, ChurnZero, or similar)
\n- Background in SaaS or legal technology is a strong plus
\n- Comfortable working in a scaling organization where processes are still being built
\n- Bachelor's degree preferred
\n\n
\n
About Onit:
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","openingPlain":"About Onit: \nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","descriptionBody":"\n
Position Summary
\nOnit is seeking a Mid-Market Customer Success Manager to own and grow a portfolio of approximately 60 customers on our OnitX platform. In this role, you'll be the primary relationship owner for customers under $500K ARR, helping legal departments get maximum value from OnitX while driving retention and expansion. You'll work cross-functionally across Implementation, Support, Product, Marketing, and Account Management to deliver a seamless customer experience from onboarding through renewal.","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/onit/95700f19-4864-43fb-bbfc-0b1e9febdcd3","applyUrl":"https://jobs.lever.co/onit/95700f19-4864-43fb-bbfc-0b1e9febdcd3/apply"},{"additionalPlain":"At Onit, we’re committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location.\n\nBenefits & Perks That Support You:\nOnit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:\nHealth Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.\nRetirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.\nTime Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.\nFamily Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.\nIncome Protection: 100% employer-paid life and disability insurance.\nAdditional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.\nTax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.\nCommunity Engagement: One paid volunteer day each year to give back to the community.\n\nOur Commitment to Applicants\nWe know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.\n\nThis position will remain open for applications for 7 calendar days from the posting date.\n","additional":"At Onit, we’re committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location.
Benefits & Perks That Support You:
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.
Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.
Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.
Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.
This position will remain open for applications for 7 calendar days from the posting date.
","categories":{"commitment":"Full-time","department":"R&D","location":"Remote - USA","team":"Product Management","allLocations":["Remote - USA"]},"createdAt":1780928820293,"descriptionPlain":"About Onit: \nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","description":"About Onit:
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
Position Summary:
\n\n
\n
The Principal Product Manager is a senior individual contributor responsible for defining and driving product strategy across complex, high-impact areas of Onit’s AI-native platform.
\n
\n
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Operating with a portfolio-level mindset, this role owns major product domains or cross-product initiatives, translating company strategy into executable roadmaps that deliver measurable business and customer outcomes.
\n
\n
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This leader partners closely with Engineering, Design, GTM, and executive stakeholders to shape the future of legal operations through AI, automation, and scalable enterprise solutions.
\n
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Product Strategy & Ownership
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Translate company vision into clear product direction, identifying opportunities for differentiation, growth, and customer value.
\n \n- Drive multi-quarter to multi-year planning, balancing innovation, scalability, and customer needs.
\n\n\n
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Domain & Market Leadership
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Stay ahead of market trends (e.g., agentic AI, automation, legal workflow intelligence) and translate them into actionable product opportunities.
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Execution Excellence
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Cross-Functional Leadership (Without Authority)
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Act as the connective tissue across Product, Engineering, Design, Sales, Marketing, and Customer Success.
\n \n\n
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Customer & Outcome Focus
\n
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Define and own success metrics tied to business outcomes (e.g., adoption, retention, ARR growth, workflow efficiency).
\n \n\n
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Technical & Platform Thinking
\n
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Preferred Qualifications:
\n
\n
\n
\n
\n
\n
About Onit:
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","openingPlain":"About Onit: \nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","descriptionBody":"Position Summary:
\n\n
\n
The Principal Product Manager is a senior individual contributor responsible for defining and driving product strategy across complex, high-impact areas of Onit’s AI-native platform.
\n
\n
\n
Operating with a portfolio-level mindset, this role owns major product domains or cross-product initiatives, translating company strategy into executable roadmaps that deliver measurable business and customer outcomes.
\n
\n
\n
This leader partners closely with Engineering, Design, GTM, and executive stakeholders to shape the future of legal operations through AI, automation, and scalable enterprise solutions.
\n
\n
Benefits & Perks That Support You:
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.
Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.
Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.
Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.
This position will remain open for applications for 7 calendar days from the posting date.
","categories":{"commitment":"Full-time","department":"Sales and Marketing","location":"Remote - USA","team":"Sales Engineering","allLocations":["Remote - USA"]},"createdAt":1770217984559,"descriptionPlain":"About Onit: \nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n\n\nPosition Summary:\nWe are seeking a dynamic Sales Engineer to support our sales team by providing in-depth product demonstrations, responding to RFPs, configuring solutions to meet client needs, and representing our company at industry trade shows. The ideal candidate will have a strong technical aptitude, excellent communication skills, the ability to translate complex solutions into compelling value propositions for customers and be a natural fit to a high performing team. An understanding of the legal domain or contract lifecycle management (CLM) is a plus.\n","description":"About Onit:
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
Position Summary:
We are seeking a dynamic Sales Engineer to support our sales team by providing in-depth product demonstrations, responding to RFPs, configuring solutions to meet client needs, and representing our company at industry trade shows. The ideal candidate will have a strong technical aptitude, excellent communication skills, the ability to translate complex solutions into compelling value propositions for customers and be a natural fit to a high performing team. An understanding of the legal domain or contract lifecycle management (CLM) is a plus.
","id":"b36c16ab-cd92-424c-b69c-a39c3b7a7fbb","lists":[{"text":"Key Responsibilities:","content":"Conduct live and virtual product demonstrations tailored to client needs.Articulate technical capabilities and business value effectively to both technical and non-technical stakeholders.Work closely with sales representatives to understand customer requirements and craft compelling solution presentations.Manage and complete RFP/RFI responses in collaboration with sales, product, and legal teams.Configure and customize software solutions to align with client requirements.Assist in proof-of-concepts (PoC’s) to showcase product functionality.Travel to trade shows, conferences, and customer events to provide product demonstrations and technical expertise.Engage with prospects, answer technical questions, and gather market insights.Work closely with product and engineering teams to relay customer feedback and contribute to product improvements.Stay up to date on industry trends, competitors, and best practices, particularly in the legal technology space.Support marketing efforts by contributing to webinars, case studies, and technical content."},{"text":"Required Skills:","content":"3+ years of experience in sales engineering, solutions consulting, or pre-sales roles.Strong understanding of SaaS solutions, enterprise software, or legal technology.Experience responding to RFPs/RFIs and managing technical sales documentation.Ability to configure and tailor software solutions based on customer needs.Willingness to travel for trade shows, conferences, and customer meetings (up to 30%).Excellent presentation, communication, and interpersonal skills.Bachelor's degree in Computer Science, Business, or a related field (or equivalent experience).Knowledge of contract lifecycle management (CLM), or legal operations.Experience with CRM tools like Salesforce.Familiarity with API integrations, workflow automation, or legal compliance tools."}],"salaryRange":{"min":100000,"max":160000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Base: Up to $100k
Commission: $60k
OTE: $160k
","salaryDescriptionPlain":"Base: Up to $100k\nCommission: $60k\nOTE: $160k\n","text":"Sales Engineer","country":"US","workplaceType":"remote","opening":"About Onit:
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","openingPlain":"About Onit: \nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","descriptionBody":"Position Summary:
We are seeking a dynamic Sales Engineer to support our sales team by providing in-depth product demonstrations, responding to RFPs, configuring solutions to meet client needs, and representing our company at industry trade shows. The ideal candidate will have a strong technical aptitude, excellent communication skills, the ability to translate complex solutions into compelling value propositions for customers and be a natural fit to a high performing team. An understanding of the legal domain or contract lifecycle management (CLM) is a plus.
","descriptionBodyPlain":"Position Summary:\nWe are seeking a dynamic Sales Engineer to support our sales team by providing in-depth product demonstrations, responding to RFPs, configuring solutions to meet client needs, and representing our company at industry trade shows. The ideal candidate will have a strong technical aptitude, excellent communication skills, the ability to translate complex solutions into compelling value propositions for customers and be a natural fit to a high performing team. An understanding of the legal domain or contract lifecycle management (CLM) is a plus.\n","hostedUrl":"https://jobs.lever.co/onit/b36c16ab-cd92-424c-b69c-a39c3b7a7fbb","applyUrl":"https://jobs.lever.co/onit/b36c16ab-cd92-424c-b69c-a39c3b7a7fbb/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"R&D","location":"Pune, Maharashtra","team":"Engineering","allLocations":["Pune, Maharashtra"]},"createdAt":1774263986516,"descriptionPlain":"We’re seeking a Senior AI Engineer to design and ship production-grade agentic AI systems that automate complex workflows end-to-end. This is a hands-on, senior role with significant technical ownership. You’ll work closely with the Chief Architect, product, engineering, and domain experts to translate ambiguous, high-impact problems into reliable AI-driven user experiences.\nWhat success looks like:\nShip AI capabilities that measurably improve user outcomes (quality, time saved, throughput)\nBuild systems that are reliable by design: evals, observability, safety, and cost/latency controls from day one\nIterate quickly using a tight loop of instrument → evaluate → improve → deploy \n","description":"We’re seeking a Senior AI Engineer to design and ship production-grade agentic AI systems that automate complex workflows end-to-end. This is a hands-on, senior role with significant technical ownership. You’ll work closely with the Chief Architect, product, engineering, and domain experts to translate ambiguous, high-impact problems into reliable AI-driven user experiences.
\nWhat success looks like:
\nShip AI capabilities that measurably improve user outcomes (quality, time saved, throughput)
\nBuild systems that are reliable by design: evals, observability, safety, and cost/latency controls from day one
\nIterate quickly using a tight loop of instrument → evaluate → improve → deploy
","id":"5110cadf-965f-4597-ae95-7d4c000675d7","lists":[{"text":"What You’ll Do","content":"Agentic AI Feature & Workflow Development
\n\nBuild and integrate AI-driven features using LLM APIs (OpenAI / Azure OpenAI, Anthropic, Gemini on Vertex AI)\nDesign and implement tool-using agents (structured function calling, schema validation, retries, fallbacks)\nBuild multi-agent workflows when appropriate (e.g., planner/worker, reviewer/critic, specialist routing) and know when a simpler architecture is better\nCreate agentic workflows such as document understanding, extraction, reasoning over evidence, task automation, and multi-step decision support\nOwn context engineering end-to-end:\n\ndynamic context assembly (retrieval + state + tool outputs)\ncontext budgeting and compression/summarization\ngrounding strategies to reduce hallucinations and improve consistency\n\n\nImplement retrieval-augmented generation (RAG) and search workflows using off-the-shelf vector stores and embedding services \n\nEvaluation, Quality & Iteration (Core)
\n\nEstablish evaluation frameworks for accuracy, reliability, and output quality\nBuild task-specific eval suites: golden datasets, adversarial cases, regression tests, and rubric-based scoring\nSet up automated evaluation pipelines and release gates (CI/CD-friendly) tied to prompt/model/version changes\nDefine and monitor online metrics (e.g., task success rate, human override rate, safety flags, latency, cost) and run experiments/A-B tests where appropriate\nUse LLM-as-judge responsibly: calibrate, validate, and pair with human labels when needed \n\nEngineering, Integration & Observability
\n\nDevelop scalable backend services and APIs that incorporate AI functionality\nIntegrate AI pipelines into existing cloud, microservices, and event-driven architectures\nImplement observability and analytics for all AI features (tracing, evaluations, prompt versioning, cost tracking) Example tooling: Langfuse (and/or OpenTelemetry-compatible stacks)\nEnsure reliability, uptime, performance, and security of AI services\nBuild internal tooling for evaluation, testing, prompt/version management, and safe deployment\n\nProduct & Collaboration
\n\nPartner with product managers, designers, the Chief Architect, and domain SMEs to shape AI-first solutions\nRapidly prototype concepts and iterate based on user feedback and measurable eval results\nTranslate business problems into well-structured AI workflows without requiring ML model training\nDocument system behavior, known failure modes, and operational playbooks \n\nGovernance & Safety
\n\nImplement guardrails, checks, and fallback logic for safe and predictable AI behavior\nHelp define and follow compliance, privacy, and responsible AI guidelines\nDesign for safe tool execution (bounded actions, permissions, escalation paths, human-in the-loop review \n"},{"text":"What You Bring","content":"Core Strengths (Required)
\n\nStrong software engineering background (Python preferred) and experience shipping backend services\nDeep hands-on experience building agentic LLM systems from first principles: agent loops, tool interfaces, planning/replanning, memory/state, and failure handling\nStrong context engineering ability: retrieval strategies, routing, grounding, context budgeting, and long-context tradeoffs\nStrong evaluation discipline: golden datasets, regression gating, automated eval pipelines, and online monitoring\nPractical experience with LLM APIs (OpenAI/Azure OpenAI/Anthropic/Gemini) and AI orchestration frameworks\nExcellent debugging, systems thinking, and problem decomposition skills\nComfortable operating in fast-paced, ambiguous environments with high ownership \n\nSignals We Value
\n\nYou’ve shipped an LLM/agent system in production and can clearly explain:\n\nthe failure modes you discovered\nthe evals you built to catch regressions\nhow you improved cost/latency while increasing quality\nhow you monitored and iterated safely over time \n\n\nYou keep up with industry developments (model releases, frameworks, best practices) and can translate them into pragmatic improvement \n\nNice to Have
\n\nExperience with cloud platforms (AWS and/or GCP), microservices, and event-driven systems\nExperience with observability stacks (OpenTelemetry, Datadog, Honeycomb) and AI-specific tooling (e.g., Langfuse, Braintrust, HumanLoop, W&B Weave)\nExperience with workflow orchestration for long-running jobs (Temporal, Celery, Airflow)\nExperience building enterprise AI features (permissions, auditability, compliance constraints)\nExperience with safety/policy layers (PII handling, prompt injection defenses, sandboxed tool execution) \n"},{"text":"Why Join Us","content":"\nBuild core AI capabilities that directly impact users and product strategy\nWork on cutting-edge, real-world agentic systems—focused on applied engineering (no model training required)\nHigh ownership, fast iteration cycles, and strong cross-functional collaboration\nCompetitive compensation and opportunities for rapid advancement \n"},{"text":"What Your First 90 Days Could Look Like","content":"Ship one production agent workflow end-to-end with:
\n\ntracing + observability\nan offline eval suite with regression gates\ncost/latency targets and monitoring\ndocumented failure modes and fallback path \n"}],"text":"Senior AI Engineer","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"We’re seeking a Senior AI Engineer to design and ship production-grade agentic AI systems that automate complex workflows end-to-end. This is a hands-on, senior role with significant technical ownership. You’ll work closely with the Chief Architect, product, engineering, and domain experts to translate ambiguous, high-impact problems into reliable AI-driven user experiences.
\nWhat success looks like:
\nShip AI capabilities that measurably improve user outcomes (quality, time saved, throughput)
\nBuild systems that are reliable by design: evals, observability, safety, and cost/latency controls from day one
\nIterate quickly using a tight loop of instrument → evaluate → improve → deploy
","descriptionBodyPlain":"We’re seeking a Senior AI Engineer to design and ship production-grade agentic AI systems that automate complex workflows end-to-end. This is a hands-on, senior role with significant technical ownership. You’ll work closely with the Chief Architect, product, engineering, and domain experts to translate ambiguous, high-impact problems into reliable AI-driven user experiences.\nWhat success looks like:\nShip AI capabilities that measurably improve user outcomes (quality, time saved, throughput)\nBuild systems that are reliable by design: evals, observability, safety, and cost/latency controls from day one\nIterate quickly using a tight loop of instrument → evaluate → improve → deploy \n","hostedUrl":"https://jobs.lever.co/onit/5110cadf-965f-4597-ae95-7d4c000675d7","applyUrl":"https://jobs.lever.co/onit/5110cadf-965f-4597-ae95-7d4c000675d7/apply"},{"additionalPlain":"Benefits & Perks That Support You:\nOnit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:\nHealth Coverage: Employee and immediate family members.\nTime Away: Flexible paid time off and 10 company paid holidays annually.\nFamily Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.\nIncome Protection: 100% employer-paid life and disability insurance.\nAdditional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.\nTax-Advantaged Accounts: Flexi, NPS.\nCommunity Engagement: One paid volunteer day each year to give back to the community.\n\nOur Commitment to Applicants\nWe know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.\n\nOnit Values \nCustomer First - Customer success is our success. We deliver value, listen, and act on customer needs. \nPurposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise. \nWin as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly. \nIntentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth. \n\n","additional":"Benefits & Perks That Support You:
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage: Employee and immediate family members.
Time Away: Flexible paid time off and 10 company paid holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.
Tax-Advantaged Accounts: Flexi, NPS.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.
Onit Values
Customer First - Customer success is our success. We deliver value, listen, and act on customer needs.
Purposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise.
Win as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly.
Intentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth.
","categories":{"department":"R&D","location":"Pune, Maharashtra","team":"Security & Compliance","allLocations":["Pune, Maharashtra"]},"createdAt":1778153589106,"descriptionPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n\n\nPosition Summary\nOnit, Inc. is looking for an Application Security Engineer to help secure our SaaS applications, APIs, and emerging AI capabilities. This is a hands-on, high-impact role where you’ll work closely with engineering and product teams to design secure systems, identify vulnerabilities, and improve how we build software. You’ll play a key role in shaping our security practices as we scale.\n","description":"About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
Position Summary
\nOnit, Inc. is looking for an Application Security Engineer to help secure our SaaS applications, APIs, and emerging AI capabilities. This is a hands-on, high-impact role where you’ll work closely with engineering and product teams to design secure systems, identify vulnerabilities, and improve how we build software. You’ll play a key role in shaping our security practices as we scale.
","id":"063ef76f-e4f8-4968-b83e-572a5e6ab2b3","lists":[{"text":"Key Responsibilities","content":"Security Architecture & Design Reviews
\n\n- Lead security reviews for application architecture and system design
\n\n\n- Evaluate designs for:
\n\n\n- Authentication & authorization models
\n\n\n- Data access patterns
\n\n\n- API exposure and trust boundaries
\n\n
"},{"text":"Required Skills","content":"\n6+ years of experience in Application Security, Security Engineering, or Software Engineering with a strong security focus\nProven experience performing security architecture/design reviews, as well as Go-live/production readiness security assessments, with experience with cloud platforms (AWS, GCP, Azure) preferred\nStrong understanding of OWASP Top 10 and modern web vulnerabilities and secure system design and threat modeling \nExperience with SAST tools (e.g., SonarQube, Checkmarx) and SCA tools (e.g., Snyk, Dependabot) \nAbility to assess real-world risk and prioritize effectively in a SaaS environment \nUnderstanding of LLM risks (prompt injection, data leakage) and AI system architecture \nExposure to securing AI features or platforms\nFamiliarity with MCP or similar AI integration patterns\nDeep Expertise in the following:\n\n- Authentication & Authorization\n
\n- OAuth2, OIDC, SAML
\n- RBAC / ABAC / least privilege models
\n- API Security\n
\n- REST / GraphQL
\n- Common API attack vectors (BOLA, injection, data exposure)
\n\n\n- Application Security\n
\n- Secure coding practices
\n- Input validation, output encoding, session management
\n\n\n\n\n\n\n
"}],"text":"Senior Application Security Engineer","country":"IN","workplaceType":"remote","opening":"About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","openingPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","descriptionBody":"Position Summary
\nOnit, Inc. is looking for an Application Security Engineer to help secure our SaaS applications, APIs, and emerging AI capabilities. This is a hands-on, high-impact role where you’ll work closely with engineering and product teams to design secure systems, identify vulnerabilities, and improve how we build software. You’ll play a key role in shaping our security practices as we scale.
","descriptionBodyPlain":"Position Summary\nOnit, Inc. is looking for an Application Security Engineer to help secure our SaaS applications, APIs, and emerging AI capabilities. This is a hands-on, high-impact role where you’ll work closely with engineering and product teams to design secure systems, identify vulnerabilities, and improve how we build software. You’ll play a key role in shaping our security practices as we scale.\n","hostedUrl":"https://jobs.lever.co/onit/063ef76f-e4f8-4968-b83e-572a5e6ab2b3","applyUrl":"https://jobs.lever.co/onit/063ef76f-e4f8-4968-b83e-572a5e6ab2b3/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Artificial Intelligence","location":"Auckland","team":"Artificial Intelligence","allLocations":["Auckland"]},"createdAt":1779860466078,"descriptionPlain":"Onit’s AI Labs are building custom AI models to automate tasks in legal operations, contracts, and spend management. We’re looking for an ambitious and experienced lawyer with an interest in AI who can be a subject matter expert that ensures the quality of our models. \n","description":"Onit’s AI Labs are building custom AI models to automate tasks in legal operations, contracts, and spend management. We’re looking for an ambitious and experienced lawyer with an interest in AI who can be a subject matter expert that ensures the quality of our models.
","id":"93fbe869-91d7-44a5-8f78-1af0eb1a0c31","lists":[{"text":"Responsibilities ","content":"\n
\n
Embedded within the Models team, you will collaborate closely with AI scientists, engineers, and legal researchers to bridge legal expertise and model development.
\n
\n
\n
\n
\n
\n
\n
Onit’s AI Labs are building custom AI models to automate tasks in legal operations, contracts, and spend management. We’re looking for an ambitious and experienced lawyer with an interest in AI who can be a subject matter expert that ensures the quality of our models.
","descriptionBodyPlain":"Onit’s AI Labs are building custom AI models to automate tasks in legal operations, contracts, and spend management. We’re looking for an ambitious and experienced lawyer with an interest in AI who can be a subject matter expert that ensures the quality of our models. \n","hostedUrl":"https://jobs.lever.co/onit/93fbe869-91d7-44a5-8f78-1af0eb1a0c31","applyUrl":"https://jobs.lever.co/onit/93fbe869-91d7-44a5-8f78-1af0eb1a0c31/apply"},{"additionalPlain":"Benefits & Perks That Support You:\nOnit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:\nHealth Coverage: Employee and immediate family members.\nTime Away: Flexible paid time off and 10 company paid holidays annually.\nFamily Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.\nIncome Protection: 100% employer-paid life and disability insurance.\nAdditional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.\nTax-Advantaged Accounts: Flexi, NPS.\nCommunity Engagement: One paid volunteer day each year to give back to the community.\n\nOur Commitment to Applicants\nWe know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.\n\nOnit Values \nCustomer First - Customer success is our success. We deliver value, listen, and act on customer needs. \nPurposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise. \nWin as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly. \nIntentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth. \n\n","additional":"Benefits & Perks That Support You:
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage: Employee and immediate family members.
Time Away: Flexible paid time off and 10 company paid holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.
Tax-Advantaged Accounts: Flexi, NPS.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.
Onit Values
Customer First - Customer success is our success. We deliver value, listen, and act on customer needs.
Purposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise.
Win as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly.
Intentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth.
","categories":{"commitment":"Full-time","department":"R&D","location":"Pune, Maharashtra","team":"Engineering","allLocations":["Pune, Maharashtra"]},"createdAt":1766043486457,"descriptionPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n\n\nAbout the Role:\n \nWe are looking for a highly experienced Data Warehouse Architect to design, optimize, and scale our analytics platform. This role is hands-on and performance-focused, requiring deep expertise in PostgreSQL query tuning, strong experience using Datadog for performance analysis, and advanced Python scripting for ETL pipelines.\n \nYou will own the performance, reliability, and scalability of the data warehouse while partnering closely with engineering, analytics, and business teams.\n \n","description":"About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
About the Role:
\n\n
\n
We are looking for a highly experienced Data Warehouse Architect to design, optimize, and scale our analytics platform. This role is hands-on and performance-focused, requiring deep expertise in PostgreSQL query tuning, strong experience using Datadog for performance analysis, and advanced Python scripting for ETL pipelines.
\n
\n
You will own the performance, reliability, and scalability of the data warehouse while partnering closely with engineering, analytics, and business teams.
\n
\n
\n\n
Design and evolve a scalable data warehouse architecture for analytics and reporting.\nAnalyze and optimize PostgreSQL queries by reviewing execution plans and Datadog APM metrics.\nIdentify slow queries, bottlenecks, and resource hotspots; implement indexing, partitioning, and query rewrites.\nTune PostgreSQL configuration for large analytical workloads.\nBuild and optimize Python-based ETL/ELT pipelines for data ingestion and transformation.\nEnsure ETL jobs are efficient, reliable, and well-monitored.\nCreate dashboards, alerts, and KPIs in Datadog to monitor warehouse health.\nEnforce data quality, consistency, and governance standards.\nPerform root-cause analysis for performance issues and production incidents.\nMentor engineers on SQL optimization, data modeling, and ETL best practices.\n\n"},{"text":"Core Skills & Technologies","content":"\n\n
Data & Performance\n
PostgreSQL (expert-level query tuning)\n
Execution plan analysis (EXPLAIN / EXPLAIN ANALYZE)\n
Indexing, partitioning, schema optimization\n\n
\n\n
Observability\n
Datadog (APM, DB monitoring, dashboards, alerts)\n\n
\n\n
ETL & Scripting\n
Python (advanced scripting)\n
ETL / ELT pipeline design\n
Data validation and transformation logic\n\n
\n\n
Architecture\n
Data warehouse modeling (star/snowflake schemas)\n
Performance-driven analytics design\n\n
\n\n
6-9+ years of experience in data engineering, data warehousing, or database architecture.\nProven expertise in PostgreSQL performance tuning at scale.\nStrong hands-on experience using Datadog to analyze and troubleshoot database performance.\nAdvanced Python skills for ETL, automation, and data processing.\nDeep SQL expertise with experience optimizing complex analytical queries.\nStrong communication skills and ability to collaborate across teams.\nOwnership mindset with a focus on reliability, performance, and quality.\n\n"}],"text":"Senior Software Engineer - ETL","country":"IN","workplaceType":"hybrid","opening":"About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","openingPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","descriptionBody":"About the Role:
\n\n
\n
We are looking for a highly experienced Data Warehouse Architect to design, optimize, and scale our analytics platform. This role is hands-on and performance-focused, requiring deep expertise in PostgreSQL query tuning, strong experience using Datadog for performance analysis, and advanced Python scripting for ETL pipelines.
\n
\n
You will own the performance, reliability, and scalability of the data warehouse while partnering closely with engineering, analytics, and business teams.
\n
\n
Benefits & Perks That Support You:
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage: Employee and immediate family members.
Time Away: Flexible paid time off and 10 company paid holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.
Tax-Advantaged Accounts: Flexi, NPS.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.
Onit Values
Customer First - Customer success is our success. We deliver value, listen, and act on customer needs.
Purposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise.
Win as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly.
Intentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth.
","categories":{"commitment":"Full-time","department":"R&D","location":"Pune, Maharashtra","team":"Engineering","allLocations":["Pune, Maharashtra"]},"createdAt":1775549483413,"descriptionPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n\n\nAs an Senior Software Architect at Onit, you will lead the design and implementation of new features and APIs as part of the OnitX AppBuilder Platform Development team. The primary focus of this position will be on enhancing the engine that enables our Products team to build applications that we sell in the Legal Tech market. The ideal candidate will be able to lead the technical direction of both Front End and Back End development as well as provide leadership and mentoring to more junior development and QA resources.\nThe current tech stack includes Ruby on Rails, React, JavaScript and PostgreSQL. We deploy to AWS. We are an agile software development shop and believe in automated testing\n","description":"About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
As an Senior Software Architect at Onit, you will lead the design and implementation of new features and APIs as part of the OnitX AppBuilder Platform Development team. The primary focus of this position will be on enhancing the engine that enables our Products team to build applications that we sell in the Legal Tech market. The ideal candidate will be able to lead the technical direction of both Front End and Back End development as well as provide leadership and mentoring to more junior development and QA resources.
\nThe current tech stack includes Ruby on Rails, React, JavaScript and PostgreSQL. We deploy to AWS. We are an agile software development shop and believe in automated testing
","id":"e6e57c18-a9e8-4219-bad3-c86d19522ab9","lists":[{"text":"Responsibilities:","content":"\nPlan, build and launch features for our products.\nLead design and use of technology to best solve business problems including performance improvement of existing software.\nEvaluate emerging technologies continually to identify opportunities, trends, and best practices to strengthen development practices and improve productivity.\nWork closely with our designers and project management team to craft well thought out user experiences.\nWork closely with Product Management and provide analysis on complexity and effort required for completion of new features and initiatives.\nEstimate development tasks and meet deadlines.\nTroubleshoot CI/CD issues and maintain an understanding of our deployment architecture.\nWork directly with the support team to troubleshoot and solve issues as part our escalation team and to help more junior resources solve issues they are not experienced enough to solve.\n"},{"text":"Skills/Qualifications:","content":"\n7+ years of experience using current language(s) for web development.\nDemonstrated leadership in projects preferably including examples in:\nExperience with front-end development and technologies including JavaScript and React is required.\nDynamic languages such as Ruby on Rails.\nIntermediate to Advanced knowledge of the SQL language and relational databases. Experience with PostgreSQL is a plus.\nWorking knowledge of CI/CD concepts. Experience with AWS, containerization and Kubernetes are highly desired.\nDemonstrated understanding of full cycle development leveraging Agile methodologies.\nAbility to work and develop in Mac/Linux environment.\n"},{"text":"Qualifications:","content":"\nBachelor of engineering in computer science/Software engineering or other similar equivalent disciplines is required.\n"}],"text":"Senior Software Engineer - RoR","country":"IN","workplaceType":"hybrid","opening":"About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","openingPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","descriptionBody":"As an Senior Software Architect at Onit, you will lead the design and implementation of new features and APIs as part of the OnitX AppBuilder Platform Development team. The primary focus of this position will be on enhancing the engine that enables our Products team to build applications that we sell in the Legal Tech market. The ideal candidate will be able to lead the technical direction of both Front End and Back End development as well as provide leadership and mentoring to more junior development and QA resources.
\nThe current tech stack includes Ruby on Rails, React, JavaScript and PostgreSQL. We deploy to AWS. We are an agile software development shop and believe in automated testing
","descriptionBodyPlain":"As an Senior Software Architect at Onit, you will lead the design and implementation of new features and APIs as part of the OnitX AppBuilder Platform Development team. The primary focus of this position will be on enhancing the engine that enables our Products team to build applications that we sell in the Legal Tech market. The ideal candidate will be able to lead the technical direction of both Front End and Back End development as well as provide leadership and mentoring to more junior development and QA resources.\nThe current tech stack includes Ruby on Rails, React, JavaScript and PostgreSQL. We deploy to AWS. We are an agile software development shop and believe in automated testing\n","hostedUrl":"https://jobs.lever.co/onit/e6e57c18-a9e8-4219-bad3-c86d19522ab9","applyUrl":"https://jobs.lever.co/onit/e6e57c18-a9e8-4219-bad3-c86d19522ab9/apply"},{"additionalPlain":"Benefits & Perks That Support You:\nOnit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:\nHealth Coverage: Employee and immediate family members.\nTime Away: Flexible paid time off and 10 company paid holidays annually.\nFamily Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.\nIncome Protection: 100% employer-paid life and disability insurance.\nAdditional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.\nTax-Advantaged Accounts: Flexi, NPS.\nCommunity Engagement: One paid volunteer day each year to give back to the community.\n\nOur Commitment to Applicants\nWe know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.\n\nOnit Values \nCustomer First - Customer success is our success. We deliver value, listen, and act on customer needs. \nPurposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise. \nWin as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly. \nIntentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth. \n\n","additional":"Benefits & Perks That Support You:
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage: Employee and immediate family members.
Time Away: Flexible paid time off and 10 company paid holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.
Tax-Advantaged Accounts: Flexi, NPS.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.
Onit Values
Customer First - Customer success is our success. We deliver value, listen, and act on customer needs.
Purposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise.
Win as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly.
Intentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth.
","categories":{"commitment":"Full-time","department":"R&D","location":"Pune, Maharashtra","team":"Engineering","allLocations":["Pune, Maharashtra"]},"createdAt":1781241278730,"descriptionPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","description":"About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","id":"eb08109c-de9f-419f-9980-0afe224c395d","lists":[{"text":"Required Skills:","content":"\n
\n- Strong hands-on experience with Ruby on Rails.
\n- Strong experience with React.js
\n- Understanding of PostgreSQL, including database design, query optimization.
\n- Experience building and consuming RESTful APIs.
\n- Good understanding of responsive web development.
\n- Experience with authentication and authorization mechanisms such as JWT, or similar.
\n- Familiarity with enterprise identity management solutions such as FusionAuth or equivalent.
\n- Experience working on applications deployed in AWS-based environments.
\n- Understanding of scalable application architecture, event-driven systems, and cloud-native application development.
\n- Experience with Git and Agile development methodologies.
\n- Strong debugging, problem-solving, and analytical skills.
\n\n
\n
\n- Develop and maintain full-stack web applications using Ruby on Rails and React.
\n- Design and implement scalable backend services and APIs.
\n- Build intuitive, responsive, and performant user interfaces.
\n- Collaborate with QA, and Engineering teams to deliver high-quality features.
\n- Participate in code reviews, technical discussions, and architecture decisions.
\n- Write clean, maintainable, and well-tested code.
\n- Troubleshoot and resolve production issues while ensuring application performance and reliability.
\n\n
\n
\n- Experience with event-driven architectures and asynchronous processing.
\n- Experience working multi-tenant SaaS or enterprise software products.
\n- Exposure to search, messaging, and workflow-driven applications.
\n\n
About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","openingPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/onit/eb08109c-de9f-419f-9980-0afe224c395d","applyUrl":"https://jobs.lever.co/onit/eb08109c-de9f-419f-9980-0afe224c395d/apply"},{"additionalPlain":"Benefits & Perks That Support You:\nOnit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:\nHealth Coverage: Employee and immediate family members.\nTime Away: Flexible paid time off and 10 company paid holidays annually.\nFamily Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.\nIncome Protection: 100% employer-paid life and disability insurance.\nAdditional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.\nTax-Advantaged Accounts: Flexi, NPS.\nCommunity Engagement: One paid volunteer day each year to give back to the community.\n\nOur Commitment to Applicants\nWe know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.\n\nOnit Values \nCustomer First - Customer success is our success. We deliver value, listen, and act on customer needs. \nPurposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise. \nWin as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly. \nIntentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth. \n\n","additional":"Benefits & Perks That Support You:
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage: Employee and immediate family members.
Time Away: Flexible paid time off and 10 company paid holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.
Tax-Advantaged Accounts: Flexi, NPS.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.
Onit Values
Customer First - Customer success is our success. We deliver value, listen, and act on customer needs.
Purposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise.
Win as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly.
Intentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth.
","categories":{"commitment":"Full-time","department":"CX","location":"Pune, Maharashtra","team":"Implementation Services","allLocations":["Pune, Maharashtra"]},"createdAt":1776166562834,"descriptionPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n\n\nPosition Summary\nWe are hiring an Integration Developer to design, build, and operate integrations between enterprise applications, legal and document systems, and third-party platforms. You will work on REST APIs, automation workflows, secure authentication, and reliable data exchange (batch and near–real time).\n","description":"About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
\n
Position Summary
\n
We are hiring an Integration Developer to design, build, and operate integrations between enterprise applications, legal and document systems, and third-party platforms. You will work on REST APIs, automation workflows, secure authentication, and reliable data exchange (batch and near–real time).
\n
\n
\n- System integration across heterogeneous SaaS and on-prem platforms
\n- Microsoft Azure (integration-related services, identity, networking, monitoring as applicable)
\n- Document and content: NetDocuments; CRM: Salesforce; procurement: Ariba; data/platforms: Oracle ecosystem
\n- Integration platforms: MuleSoft (or similar iPaaS / API-led connectivity patterns)
\n- Strong command of REST APIs and standard authentication patterns (OAuth 2.0 / OIDC, API keys, Basic Auth, client credentials, token refresh, and secure secret handling)
\n\n
\n
\n- \n
\n- Design and implement API-first integrations (REST; SOAP where legacy systems require it)
\n- Build and maintain payloads and contracts in JSON, XML, and flat files (e.g. CSV) as needed
\n- Implement and troubleshoot auth flows end-to-end; document integration behaviour for operations
\n- Develop or extend backend services using Java (Spring Boot), and/or Node.js / PHP where applicable
\n- Validate data, implement error handling, retries, idempotency, and structured logging
\n- Troubleshoot production issues, perform root cause analysis, and partner with vendors and internal teams
\n- Support deployment, configuration, and monitoring of integration jobs and endpoints
\n- Where product direction requires it, integrate with AI/ML services via their APIs (e.g. Azure OpenAI, other vendor LLM endpoints): auth, request/response handling, quotas, and observability
\n\n\n\n
\n
\n- \n
\n- Bachelor’s degree in Computer Science, Information Technology, Electronics & Telecommunication, or equivalent experience
\n- Solid hands-on experience with REST APIs (design, consumption, pagination, versioning concepts)
\n- Proficiency in at least one of: Java (Spring Boot), Node.js, or PHP for integration-style services
\n- JSON / XML processing; SQL (e.g. MySQL or comparable)
\n- Practical use of API testing tools (Postman, cURL) and reading HTTP traces
\n- Exposure to cloud fundamentals; Azure is a plus when paired with integration scenarios
\n- Practical familiarity with AI-assisted development: using modern coding assistants and LLM-based tools responsibly (clear prompts, reviewing generated code/config, avoiding leakage of secrets or customer data into
\n\n\n\npublic tools)
\n
\n
• Python scripting and strong SQL are pluses.
\n
• Open-source or lightweight ETL / data pipeline exposure (e.g. Pentaho,n8n, Apache NiFi, Airbyte, dbt, or scripting ETL) — helpful for batch feeds and transformations
\n
• Workato, Boomi, or similar low-code integration tools
\n
• Webhooks and event-driven patterns
\n
• Document management or legal / finance integration context
\n
• Security and compliance awareness (audit logs, least-privilege access)
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• AI / intelligent automation (nice to have): exposure to calling LLM or embedding APIs from application or integration code; basic concepts such as prompts, tokens/limits, and safe handling of PII in AI workflows; optional familiarity with Azure OpenAI Service, Amazon Bedrock, or similar managed AI APIs
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About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
","openingPlain":"About Onit\nWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.\n\nWe’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.\nIf you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.\n","descriptionBody":"\n
Position Summary
\n
We are hiring an Integration Developer to design, build, and operate integrations between enterprise applications, legal and document systems, and third-party platforms. You will work on REST APIs, automation workflows, secure authentication, and reliable data exchange (batch and near–real time).
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