[{"additionalPlain":" Posted: 5.12.2026\n","additional":" Posted: 5.12.2026
","categories":{"commitment":"Full-time","department":"Branch Operations","location":"Washington, DC","team":"Branch","allLocations":["Washington, DC","Prince George's County, MD"]},"createdAt":1778625070419,"descriptionPlain":"NASA Federal Credit Union is seeking an experienced Assistant Branch Manager with a minimum of two years of branch management experience to share responsibility for branch operations and assume overall responsibility in the Branch Manager’s absence. The Assistant Branch Manager (ABM) will need complete knowledge of Credit Union/Banking policy and procedure, along with the ability to apply this knowledge in the operation and supervision of the branch and its employees. This position will be responsible for the total quality member experience through teaching, coaching, and technical development of branch staff. They will perform all branch duties and functions such as Member Service Associate I thru Member Service Associate III, ATM support, etc. The ABM will assist other branches/departments in-person or remotely to meet the business needs of the Credit Union. They will support Corporate Projects as well as lead and/or support Departmental Projects as required. The ABM may be assigned support functions for daily deposit and Call Center operations, including compliance, funding, reconciliation of new accounts, and daily General Ledger settlements. \nThis Position requires you reside in a commutable distance within Maryland, Washington DC or Virginia. You must be available to work between the hours of 7:30AM – 6:30PM Monday – Friday and 8:30AM – 1:30PM on Saturdays. \nNASA Federal Credit Union will provide a $300.00/monthly transportation stipend. \n","description":"\n
NASA Federal Credit Union is seeking an experienced Assistant Branch Manager with a minimum of two years of branch management experience to share responsibility for branch operations and assume overall responsibility in the Branch Manager’s absence. The Assistant Branch Manager (ABM) will need complete knowledge of Credit Union/Banking policy and procedure, along with the ability to apply this knowledge in the operation and supervision of the branch and its employees. This position will be responsible for the total quality member experience through teaching, coaching, and technical development of branch staff. They will perform all branch duties and functions such as Member Service Associate I thru Member Service Associate III, ATM support, etc. The ABM will assist other branches/departments in-person or remotely to meet the business needs of the Credit Union. They will support Corporate Projects as well as lead and/or support Departmental Projects as required. The ABM may be assigned support functions for daily deposit and Call Center operations, including compliance, funding, reconciliation of new accounts, and daily General Ledger settlements.
\n
This Position requires you reside in a commutable distance within Maryland, Washington DC or Virginia. You must be available to work between the hours of 7:30AM – 6:30PM Monday – Friday and 8:30AM – 1:30PM on Saturdays.
\n
NASA Federal Credit Union will provide a $300.00/monthly transportation stipend.
\n
\n
Standard Duties:
\n\n
Remains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act. \n
Supports the analysis of sales, overtime, secret shop, cash management and other reports to continually improve the growth, efficiency, productivity, and profitability of the branch. \n
Supports the development of new business to expand the membership of the Credit Union and utilization of the branch. This includes contact with employees of approved FOM companies, community, and civic organizations. \n
Trains employees on product knowledge and provides sales coaching to assist in achieving established branch and corporate goals. Implements and trains employees on standard operating policy/procedures and regulatory compliance to ensure Credit Union-wide conformance.\n
Has the authority to make exceptions to policy and procedures with respect to application of check holds, waiving and refunding service fees, and other matters related to member deposit and withdrawal transactions.\n
Assists the Branch Manager with the preparation of employee performance documentation and recommends disciplinary action to the Branch Manager.\n
Audits the branch to ensure conformity with Credit Union policy, procedures, safety and security issues, regulatory compliance, and physical appearance standards.\n
Communicates to management recommendations for improving procedures and processes.\n
Ensures Core Value expectations are met, and that the member experience is courteous, attentive, and efficient.\n
Participate in Individual Dialogs to ensure each employee has a means to discuss both positive and negative issues affecting their work.\n\n
\n\n
Participates on Corporate project teams: \n\nAnalyzes, designs, develops, evolves, and supports programs/products, service delivery processes/systems associated with an assigned project. \n
May assist with coordinating implementation of project plans, testing and preparing test scripts, product/program procedures, policies, and other documents.\n
Takes direction from the VP of Retail Services and senior management when working with other managers, departments, vendors, and project team(s) as applicable. \n
Recognizes and identifies process limitations and communicate recommendations for improvement to Project Lead and/or VP of Retail Services.\n
Updates the VP of Retail Services on project progress, changes, or initiatives taking place.\n\n\n\n
\n\n
Leads and/or participates on special department projects as needed:\n\nAssists with upgrades, patches, consolidations, integrations\n
Responsible for evaluating enhancements, releases, or new product offerings and makes appropriate recommendations to senior management.\n
Maintains a log of all significant outstanding software/hardware defects reported with processes/projects/vendors.\n\n\n\n
"},{"text":"Education and Experience:","content":"\n\n
Associate degree is preferred with one to two years related experience. \nAssistant Branch Managers that are promoted from within will typically begin at the Assistant Branch Manager I. \nAssistant Branch Manager II and III require: additional experience, such as directing larger staffs, higher traffic volumes, more complex branch service operations and/or handling operational support duties, etc. \n\n"},{"text":"Our Generous Benefit Package Includes:","content":"NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.
\n+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
\n*100% Credit Union-Paid
\n
\nFull-Time Employee Benefits:
\n\n- Salary: $50,000 – $75,625 / Annually
\n- 401(k) with employer match up to 6% and immediate 100% vesting
\n- Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)
\n- High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
\n- Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
\n- Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
\n- Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
\n- Long-term Disability Insurance+*
\n- Flexible Spending Medical Account (FSA)+
\n- Flexible Spending Dependent Care Account+
\n- Health Savings Account (HSA)+
\n- Voluntary Supplemental Employee and Dependent Life Insurance+
\n- Voluntary Short-term Disability Insurance+
\n- Remote or Remote / Hybrid work options based on position
\n- Life Insurance/AD&D+*
\n- Vacation Leave (excluding Outside Loan Officers)
\n- Sick and Safe Leave
\n- 11 Paid Holidays
\n- Education Assistance
\n- Employee Referral Bonus*
\n- Credit Union Membership Eligible
\n- Employee Assistance Program+*
\n- Identity Theft Protection (Additional premiums to add family members)+*
\n- Pet Insurance
\n- Employee Discount Program
\n\n
\nAll benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.
\n
\n WE’RE STRONGER TOGETHER
\nAt NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.
"}],"text":"Assistant Branch Manager - Washington, DC","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"\n
NASA Federal Credit Union is seeking an experienced Assistant Branch Manager with a minimum of two years of branch management experience to share responsibility for branch operations and assume overall responsibility in the Branch Manager’s absence. The Assistant Branch Manager (ABM) will need complete knowledge of Credit Union/Banking policy and procedure, along with the ability to apply this knowledge in the operation and supervision of the branch and its employees. This position will be responsible for the total quality member experience through teaching, coaching, and technical development of branch staff. They will perform all branch duties and functions such as Member Service Associate I thru Member Service Associate III, ATM support, etc. The ABM will assist other branches/departments in-person or remotely to meet the business needs of the Credit Union. They will support Corporate Projects as well as lead and/or support Departmental Projects as required. The ABM may be assigned support functions for daily deposit and Call Center operations, including compliance, funding, reconciliation of new accounts, and daily General Ledger settlements.
\n
This Position requires you reside in a commutable distance within Maryland, Washington DC or Virginia. You must be available to work between the hours of 7:30AM – 6:30PM Monday – Friday and 8:30AM – 1:30PM on Saturdays.
\n
NASA Federal Credit Union will provide a $300.00/monthly transportation stipend.
\n
72,500 - $93,600 / Annually
\nNASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, and more.
\n
\n+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
\n*100% Credit Union-Paid
\n
\nFull-Time Employee Benefits (Includes all Part-Time benefits listed below)
\nHealth Insurance (Choice of two nationwide PPO plans)
\nHigh Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
\nLow Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
\nDental Insurance: Generous employer contribution toward premium+
\nVision Insurance: Generous employer contribution toward premium+
\nLong-term Disability Insurance+*
\nFlexible Spending Medical Account (FSA)+
\nFlexible Spending Dependent Care Account+
\nHealth Savings Account (HSA)+
\nVoluntary Supplemental Life Insurance+
\nVoluntary Dependent Life Insurance+
\nVoluntary Short-term Disability Insurance+
\n
\n
\n
\nPart-Time Employee Benefits
\n401(k) with employer match up to 6% and immediate 100% vesting
\nGain Sharing Bonus (eligibility rules apply)*
\nLife Insurance/AD&D+*
\nVacation Leave (excluding Outside Loan Officers)
\nSick and Safe Leave
\n11 Paid Holidays
\nEducation Assistance
\nEmployee Referral Bonus*
\nCredit Union Membership Eligible
\nEmployee Assistance Program+*
\nIdentity Theft Protection (Additional fee to add family members)+*
\nPet Health Insurance
\nEmployee Discount Program
\n
\n
\n All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.
\n
\nWork Schedule:
\nBranch hours vary from branch to branch
\nBranches are open Monday thru Saturday. Branches with Saturday hours are open from 9:00 to 1:00
\nBranch Managers may be scheduled to work at other locations, as needed, including Saturdays
\n
\n WE’RE STRONGER TOGETHER
\nAt NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together. Posted 2/20/26
","categories":{"commitment":"Full-time","department":"Branch Operations","location":"Goddard Space Flight Center, Greenbelt, MD","team":"Branch","allLocations":["Goddard Space Flight Center, Greenbelt, MD"]},"createdAt":1771608112170,"descriptionPlain":"NASA Federal Credit Union is seeking a Branch Manager for our Goddard Space Flight Center location in Greenbelt, MD to hold responsibility for the operation of the branch. The Branch Manager will need a complete knowledge of Credit Union/Banking procedure and policy and the ability to apply this knowledge in the operation and supervision of the branch and its employees. This position will be responsible for the total quality member experience through teaching, coaching, and technical development of branch staff. It will perform all branch duties and functions such as Member Service Associate I thru Member Service Associate III, ATM support, etc. The Branch Manager will assist other branches/departments in person or remotely to meet the business needs of the Credit Union. It will support Corporate Projects as well as lead and/or support Departmental Projects as required. The Branch Manager may be assigned support functions for daily deposit and Call Center operations, including compliance, funding, and reconciliation of new accounts, and daily General Ledger settlements. Will require travel to other branches in the DMV area 50% of the time. \n","description":"NASA Federal Credit Union is seeking a Branch Manager for our Goddard Space Flight Center location in Greenbelt, MD to hold responsibility for the operation of the branch. The Branch Manager will need a complete knowledge of Credit Union/Banking procedure and policy and the ability to apply this knowledge in the operation and supervision of the branch and its employees. This position will be responsible for the total quality member experience through teaching, coaching, and technical development of branch staff. It will perform all branch duties and functions such as Member Service Associate I thru Member Service Associate III, ATM support, etc. The Branch Manager will assist other branches/departments in person or remotely to meet the business needs of the Credit Union. It will support Corporate Projects as well as lead and/or support Departmental Projects as required. The Branch Manager may be assigned support functions for daily deposit and Call Center operations, including compliance, funding, and reconciliation of new accounts, and daily General Ledger settlements. Will require travel to other branches in the DMV area 50% of the time.
","id":"c7e80577-ab3e-495f-880e-53ecd8ca4a2f","lists":[{"text":"Essential Duties and Responsibilities","content":"\nRemains cognizant of, and adheres to, Credit Union policies, procedures and regulations pertaining to the Bank Secrecy Act.\nSupports the analysis of sales, overtime, secret shop, cash management and other reports to continually improve the growth, efficiency, productivity, and profitability of the branch.\nTrains employees on product knowledge and provides sales coaching to assist in achieving established branch and corporate goals.\nImplements and trains employees on standard operating policy/procedures and regulatory compliance to ensure Credit Union-wide conformance.\nHas the authority to make exceptions to policy and procedures with respect to: application of check holds, waiving and refunding service fees, and other matters related to member deposit and withdrawal transactions. \nCommunicates to management recommendations for improving procedures and processes.\nPrepares employee performance documentation and completes disciplinary action if necessary. Also prepares and completes employee performance appraisals.\nAudits the branch to ensure conformity with Credit Union policy, procedures, safety and security issues, regulatory compliance and physical appearance standards.\nEnsures Core Value expectations are met and that the member experience is courteous, attentive and efficient at all times.\nParticipate in Individual Dialogs to ensure each employee has a means to discuss both positive and negative issues affecting their work. May conduct monthly Department Dialogs with branch personnel to explain procedural changes or practices to ensure consistent information is provided to the membership.\nMonitors branch traffic flow and makes adjustments to ensure efficient service is provided to members.\nMay provide support to other Member Services/Operations Departments as directed or needed via email inquiries, phone support and incoming chats. Has knowledge and understanding of the Touchpoint multi-media platform.\n"},{"text":"Operational Support Duties ( Branch Manager II & III only): Any or all of the following duties may be assigned as directed by management.","content":"\nMay perform Membership Officer activities, lending quality control and branch audits to ensure control processes are working effectively. This includes review of new account exceptions, business accounts, and specialty accounts.\nParticipates on Corporate project teams\nAnalyzes, designs, develops, evolves, and supports programs/products, service delivery processes/systems associated with an assigned project.\nMay assist with coordinating implementation of project plans, testing and preparing test scripts, product/program procedures, policies and other documents.\nTakes direction from the VP of Retail Services when working with other managers, departments, vendors, and project team(s) as applicable.\nRecognizes and identifies process limitations and communicate recommendations for improvement to Project Lead and/or VP of Retail Services.\nUpdates the VP of Retail Services on project progress, changes, or initiatives taking place.\nLeads and/or participates on special department projects as needed\nAssists with upgrades, patches, consolidations, integrations\nResponsible for evaluating enhancements, releases, or new product offerings and makes appropriate recommendations to senior management.\nMaintains a log of all significant outstanding software/hardware defects reported with processes/projects/vendors.\n\n
"},{"text":"Qualifications","content":"\nBachelor's degree (B. A.) from four-year college or university is preferred with one to two years related experience and/or training for Branch Manager I.\nBranch Managers that are promoted from within will typically begin at the Branch Manager I level.\nBranch Manager II and III levels require: additional years of experience, experience with larger staffs, higher traffic volumes, more complex branch service operations, etc.\n"}],"text":"Branch Manager - GSFC","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"NASA Federal Credit Union is seeking a Branch Manager for our Goddard Space Flight Center location in Greenbelt, MD to hold responsibility for the operation of the branch. The Branch Manager will need a complete knowledge of Credit Union/Banking procedure and policy and the ability to apply this knowledge in the operation and supervision of the branch and its employees. This position will be responsible for the total quality member experience through teaching, coaching, and technical development of branch staff. It will perform all branch duties and functions such as Member Service Associate I thru Member Service Associate III, ATM support, etc. The Branch Manager will assist other branches/departments in person or remotely to meet the business needs of the Credit Union. It will support Corporate Projects as well as lead and/or support Departmental Projects as required. The Branch Manager may be assigned support functions for daily deposit and Call Center operations, including compliance, funding, and reconciliation of new accounts, and daily General Ledger settlements. Will require travel to other branches in the DMV area 50% of the time.
","descriptionBodyPlain":"NASA Federal Credit Union is seeking a Branch Manager for our Goddard Space Flight Center location in Greenbelt, MD to hold responsibility for the operation of the branch. The Branch Manager will need a complete knowledge of Credit Union/Banking procedure and policy and the ability to apply this knowledge in the operation and supervision of the branch and its employees. This position will be responsible for the total quality member experience through teaching, coaching, and technical development of branch staff. It will perform all branch duties and functions such as Member Service Associate I thru Member Service Associate III, ATM support, etc. The Branch Manager will assist other branches/departments in person or remotely to meet the business needs of the Credit Union. It will support Corporate Projects as well as lead and/or support Departmental Projects as required. The Branch Manager may be assigned support functions for daily deposit and Call Center operations, including compliance, funding, and reconciliation of new accounts, and daily General Ledger settlements. Will require travel to other branches in the DMV area 50% of the time. \n","hostedUrl":"https://jobs.lever.co/nasafcu/c7e80577-ab3e-495f-880e-53ecd8ca4a2f","applyUrl":"https://jobs.lever.co/nasafcu/c7e80577-ab3e-495f-880e-53ecd8ca4a2f/apply"},{"additionalPlain":"NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, and more. \n \n+Insurance coverage begins the 1st day of the month, following 30 days after hire date.\n*100% Credit Union-Paid\n \nFull-Time Employee Benefits (Includes all Part-Time benefits listed below)\nHealth Insurance (Choice of two nationwide PPO plans)\nHigh Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*\nLow Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+\nDental Insurance: Generous employer contribution toward premium+\nVision Insurance: Generous employer contribution toward premium+\nLong-term Disability Insurance+*\nFlexible Spending Medical Account (FSA)+\nFlexible Spending Dependent Care Account+\nHealth Savings Account (HSA)+\nVoluntary Supplemental Life Insurance+\nVoluntary Dependent Life Insurance+\nVoluntary Short-term Disability Insurance+\n \n \n \nPart-Time Employee Benefits\n401(k) with employer match up to 6% and immediate 100% vesting\nGain Sharing Bonus (eligibility rules apply)*\nLife Insurance/AD&D+*\nVacation Leave (excluding Outside Loan Officers)\nSick and Safe Leave \n11 Paid Holidays\nEducation Assistance\nEmployee Referral Bonus*\nCredit Union Membership Eligible\nEmployee Assistance Program+*\nIdentity Theft Protection (Additional fee to add family members)+*\nPet Health Insurance\nEmployee Discount Program\n \n \n All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions. \n \n \nWork Schedule: All MSAs are scheduled to work a minimum of two Saturdays per month including MSAs assigned to branches without Saturday hours. The typical work week is approximately 40 hours. MSAs must be available between the hours of 7:30 am and 5:30 pm Monday - Thursday, 7:30 am and 6:30 pm Friday and 8:30 am and 1:30 pm on Saturday. Specific shifts will be scheduled based on branch location operating hours. Position is overtime eligible.\n \n WE’RE STRONGER TOGETHER\nAt NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together. Position is overtime eligible. Posted 2/18/26.\n","additional":"NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, and more.
\n
\n+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
\n*100% Credit Union-Paid
\n
\nFull-Time Employee Benefits (Includes all Part-Time benefits listed below)
\nHealth Insurance (Choice of two nationwide PPO plans)
\nHigh Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
\nLow Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
\nDental Insurance: Generous employer contribution toward premium+
\nVision Insurance: Generous employer contribution toward premium+
\nLong-term Disability Insurance+*
\nFlexible Spending Medical Account (FSA)+
\nFlexible Spending Dependent Care Account+
\nHealth Savings Account (HSA)+
\nVoluntary Supplemental Life Insurance+
\nVoluntary Dependent Life Insurance+
\nVoluntary Short-term Disability Insurance+
\n
\n
\n
\nPart-Time Employee Benefits
\n401(k) with employer match up to 6% and immediate 100% vesting
\nGain Sharing Bonus (eligibility rules apply)*
\nLife Insurance/AD&D+*
\nVacation Leave (excluding Outside Loan Officers)
\nSick and Safe Leave
\n11 Paid Holidays
\nEducation Assistance
\nEmployee Referral Bonus*
\nCredit Union Membership Eligible
\nEmployee Assistance Program+*
\nIdentity Theft Protection (Additional fee to add family members)+*
\nPet Health Insurance
\nEmployee Discount Program
\n
\n
\n All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.
\n
\n
\nWork Schedule: All MSAs are scheduled to work a minimum of two Saturdays per month including MSAs assigned to branches without Saturday hours. The typical work week is approximately 40 hours. MSAs must be available between the hours of 7:30 am and 5:30 pm Monday - Thursday, 7:30 am and 6:30 pm Friday and 8:30 am and 1:30 pm on Saturday. Specific shifts will be scheduled based on branch location operating hours. Position is overtime eligible.
\n
\n WE’RE STRONGER TOGETHER
\nAt NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together. Position is overtime eligible. Posted 2/18/26.
","categories":{"commitment":"Full-Time - On-site","department":"Branch Operations","location":"Bowie, MD","team":"Branch","allLocations":["Bowie, MD"]},"createdAt":1771441640701,"descriptionPlain":"As a Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate position is a tiered position with formal training modules – YOU control your career advancement as you learn and execute new skills. In addition to a solid compensation package, there is also a generous benefits opportunity. This role will require travel to other locations on an as needed basis. You must have reliable transportation. Must have current or previous banking experience. Experience opening new personal accounts preferred. \n \n","description":"As a Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate position is a tiered position with formal training modules – YOU control your career advancement as you learn and execute new skills. In addition to a solid compensation package, there is also a generous benefits opportunity. This role will require travel to other locations on an as needed basis. You must have reliable transportation. Must have current or previous banking experience. Experience opening new personal accounts preferred.
\n
","id":"79a82be6-b2f6-4740-9cc3-a116578576e8","lists":[{"text":"Responsibilities","content":"\nEmpathizes with members and provides solutions to make it easy for members to acquire and effectively use NASA FCU products and services.\nIdentifies member needs to provide solutions on products that meet the member's needs and facilitate the member's financial security.\nResponds to member inquiries regarding the operation of accounts, interest rates on savings and loan products, account discrepancies, credit, debit and ATM cards and loan applications.\nProcesses a variety of financial transactions on member accounts including deposits, withdrawals, funds transfers loan payments, check orders, share certificates, ACH/payroll/direct deposit, dire transfers, and stop payment set up and changes.\nHandles complex member situations such as deceased member, guardianships, and representative payee accounts.\nHandles consumer loan application processing, document collection, and disbursements.\nAdvises members regarding available insurance protection (life, disability, gap, etc.).\nAll MSAs may be temporarily assigned to other branches or departments (Call Center) to meet the business needs of the Credit Union.\nAll MSAs may be assigned duties to support other areas in the Credit Union.\nAll MSAs are expected to support the Call Center queues (phone and email).\n"},{"text":"Education and Experience","content":"\nMSA I - High school diploma or general education degree (GED). A minimum of one year of customer service experience with cash handling or Bank/Credit Union/financial Call Center knowledge/experience with financial products. Cash handling experience required.\nMSA II - High school diploma or general education degree (GED). Bank/Credit Union experience with at least 6-months of opening Personal Accounts such as savings, checking, CDs, Money Market. Experience with Specialty Accounts such as Trusts, Power of Attorney, Custodial Accounts, Guardianship Accounts, Estate, and Foreign Accounts. Experience with sales/cross-selling.\nMSA III – High school diploma or general education degree (GED). Bank/Credit Union experience with Broad and Advanced financial products such as Life and Disability Insurance, Gap Insurance. Advanced Accounts experience required such as HSA, IRA, and Business accounts, Loan Processing, counseling experience. Advanced sales/cross-selling experience.\n"}],"salaryRange":{"min":21,"max":24.5,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"Branch Member Service Associate (MSA) I
\nBasic skill level experience: Less than two years of experience $
21.00 ($43,680)
Greater than two years $
22.00 ($45,760)
\nBranch Member Service Associate (MSA) II
\nBroad skill level experience: Less than two years of experience $
23.00 ($47,840)
Greater than two years but less than four $
23.75 ($49,400)
Greater than four years $
24.50 ($50,960)
As a Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate position is a tiered position with formal training modules – YOU control your career advancement as you learn and execute new skills. In addition to a solid compensation package, there is also a generous benefits opportunity. This role will require travel to other locations on an as needed basis. You must have reliable transportation. Must have current or previous banking experience. Experience opening new personal accounts preferred.
\n
","descriptionBodyPlain":"As a Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate position is a tiered position with formal training modules – YOU control your career advancement as you learn and execute new skills. In addition to a solid compensation package, there is also a generous benefits opportunity. This role will require travel to other locations on an as needed basis. You must have reliable transportation. Must have current or previous banking experience. Experience opening new personal accounts preferred. \n \n","hostedUrl":"https://jobs.lever.co/nasafcu/79a82be6-b2f6-4740-9cc3-a116578576e8","applyUrl":"https://jobs.lever.co/nasafcu/79a82be6-b2f6-4740-9cc3-a116578576e8/apply"},{"additionalPlain":"Posted 4/21/26\n","additional":"Posted 4/21/26
","categories":{"commitment":"Full-Time - On-site","department":"Branch Operations","location":"Upper Marlboro, MD","team":"Branch","allLocations":["Upper Marlboro, MD"]},"createdAt":1776809150807,"descriptionPlain":"As a Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate position is a tiered position with formal training modules – YOU control your career advancement as you learn and execute new skills. In addition to a solid compensation package, there is also a generous benefits opportunity. This role will require travel to other locations on an as needed basis. You must have reliable transportation. Must have current or previous banking experience. Experience opening new personal accounts and processing consumer loans.\n","description":"As a Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate position is a tiered position with formal training modules – YOU control your career advancement as you learn and execute new skills. In addition to a solid compensation package, there is also a generous benefits opportunity. This role will require travel to other locations on an as needed basis. You must have reliable transportation. Must have current or previous banking experience. Experience opening new personal accounts and processing consumer loans.
","id":"7f94b6f9-4c1a-45b9-a104-2691ce78a19a","lists":[{"text":"Job Duties and Responsibilities","content":"\n\n
Empathizes with members and provides solutions to make it easy for members to acquire and effectively use NASA FCU products and services.\nIdentifies member needs to provide solutions on products that meet the member's needs and facilitate the member's financial security.\nResponds to member inquiries regarding the operation of accounts, interest rates on savings and loan products, account discrepancies, credit, debit and ATM cards and loan applications.\nProcesses a variety of financial transactions on member accounts including deposits, withdrawals, funds transfers loan payments, check orders, share certificates, ACH/payroll/direct deposit, dire transfers, and stop payment set up and changes.\nHandles complex member situations such as deceased member, guardianships, and representative payee accounts.\nHandles consumer loan application processing, document collection, and disbursements.\nAdvises members regarding available insurance protection (life, disability, gap, etc.).\nAll MSAs may be temporarily assigned to other branches or departments (Call Center) to meet the business needs of the Credit Union.\nAll MSAs may be assigned duties to support other areas in the Credit Union.\nAll MSAs are expected to support the Call Center queues (phone and email).\n\n"},{"text":"Education and Experience: Member Service Associate II","content":"\n\n
High school diploma or general education degree (GED).\nBank/Credit Union experience with at least 6-months of opening Personal Accounts such as savings, checking, CDs, Money Market.\nExperience with Specialty Accounts such as Trusts, Power of Attorney, Custodial Accounts, Guardianship Accounts, Estate, and Foreign Accounts. Experience with sales/cross-selling.\n\n"},{"text":"Member Service Associate III","content":"\n\n
High school diploma or general education degree (GED).\nBank/Credit Union experience with Broad and Advanced financial products such as Life and Disability Insurance, Gap Insurance.\nAdvanced Accounts experience required such as HSA, IRA, and Business accounts, Loan Processing, counseling experience.\nAdvanced sales/cross-selling experience.\n\n"},{"text":"Our generous benefit package includes:","content":"\n\n
Salary: Position is overtime eligible.\n
Branch MSA II: $23 - $24.50\n
Branch MSA III: $26 - $27.50\n
Work Schedule: All MSAs are scheduled to work a minimum of two Saturdays per month including MSAs assigned to branches without Saturday hours. The typical work week is approximately 40 hours. MSAs must be available between the hours of 7:30 am and 5:30 pm Monday - Thursday, 7:30 am and 6:30 pm Friday and 8:30 am and 1:30 pm on Saturday. Specific shifts will be scheduled based on branch location operating hours\n\n
\n
NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, and more.
\n
\n
+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
\n
*100% Credit Union-Paid
\n
\n\n
Health Insurance (Choice of two nationwide PPO plans)\n
High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible) +*\n
Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible) +\n
Dental Insurance: Generous employer contribution toward premium+\n
Vision Insurance: Generous employer contribution toward premium+\n
Long-term Disability Insurance+*\n
Flexible Spending Medical Account (FSA)+\n
Flexible Spending Dependent Care Account+\n
Health Savings Account (HSA)+\n
Voluntary Supplemental Life Insurance+\n
Voluntary Dependent Life Insurance+\n
Voluntary Short-term Disability Insurance+\n
401(k) with employer match up to 6% and immediate 100% vesting\n
Gain Sharing Bonus (eligibility rules apply) *\n
Life Insurance/AD&D+*\n
Vacation Leave (excluding Outside Loan Officers)\n
Sick and Safe Leave\n
11 Paid Holidays\n
Education Assistance\n
Employee Referral Bonus*\n
Credit Union Membership Eligible\n
Employee Assistance Program+*\n
Identity Theft Protection (Additional fee to add family members) +*\n
Pet Health Insurance\n
Employee Discount Program\n\n
All benefits are based on meeting NASA Federal Credit Union's eligibility requirements and the carrier's terms and conditions.
\n
\n
We're Stronger Together
\n
\n
\n
At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.
\n
\n
\n
As a Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate position is a tiered position with formal training modules – YOU control your career advancement as you learn and execute new skills. In addition to a solid compensation package, there is also a generous benefits opportunity. This role will require travel to other locations on an as needed basis. You must have reliable transportation. Must have current or previous banking experience. Experience opening new personal accounts and processing consumer loans.
","descriptionBodyPlain":"As a Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate position is a tiered position with formal training modules – YOU control your career advancement as you learn and execute new skills. In addition to a solid compensation package, there is also a generous benefits opportunity. This role will require travel to other locations on an as needed basis. You must have reliable transportation. Must have current or previous banking experience. Experience opening new personal accounts and processing consumer loans.\n","hostedUrl":"https://jobs.lever.co/nasafcu/7f94b6f9-4c1a-45b9-a104-2691ce78a19a","applyUrl":"https://jobs.lever.co/nasafcu/7f94b6f9-4c1a-45b9-a104-2691ce78a19a/apply"},{"additionalPlain":"Posted: 5.12.2026\n","additional":"Posted: 5.12.2026
","categories":{"commitment":"Full-time","department":"Branch Operations","location":"Greenbelt, MD","team":"Branch","allLocations":["Greenbelt, MD","Prince George's County, MD"]},"createdAt":1778628024878,"descriptionPlain":"Are you passionate about helping people and building meaningful relationships? Do you believe in making a difference by serving others?\nGuided by our mission to empower our members and community to achieve a brighter financial future, we’re seeking an experienced Member Service Associate who enjoys providing exceptional service and supporting members with their everyday banking needs. In this role, you’ll serve as a trusted resource—building meaningful relationships, delivering personalized solutions, and helping create a positive, welcoming, and member‑focused experience that reflects who we are and what we stand for.\nThis Position requires you reside in a commutable distance within Maryland, Washington DC or Virginia. You must be available to work between the hours of 7:30AM – 6:30PM Monday – Friday and 8:30AM – 1:30PM on Saturdays. \n","description":"Are you passionate about helping people and building meaningful relationships? Do you believe in making a difference by serving others?\n
Guided by our mission to empower our members and community to achieve a brighter financial future, we’re seeking an experienced Member Service Associate who enjoys providing exceptional service and supporting members with their everyday banking needs. In this role, you’ll serve as a trusted resource—building meaningful relationships, delivering personalized solutions, and helping create a positive, welcoming, and member‑focused experience that reflects who we are and what we stand for.
\n
This Position requires you reside in a commutable distance within Maryland, Washington DC or Virginia. You must be available to work between the hours of 7:30AM – 6:30PM Monday – Friday and 8:30AM – 1:30PM on Saturdays.
\n
","id":"d5239c11-4107-46bb-aece-bd16125351f3","lists":[{"text":"Essential Duties and Responsibilities: Include the following: other duties may be assigned.","content":"\n\n
Empathizes with members and provides solutions to make it easy for members to acquire and effectively use NASA FCU products and services.\nIdentifies member needs to provide solutions on products that meet the member's needs and facilitate the member's financial security.\nResponds to member inquiries regarding the operation of accounts, interest rates on savings and loan products, account discrepancies, credit, debit and ATM cards and loan applications.\nProcesses a variety of financial transactions on member accounts including deposits, withdrawals, funds transfers, loan payments, check orders, share certificates, ACH/payroll/direct deposit, dire transfers, and stop payment set up and changes.\nHandles complex member situations such as deceased member, guardianships, and representative payee accounts.\nHandles consumer loan application processing, document collection, and disbursements.\nAdvises members regarding available insurance protection (life, disability, gap, etc.).\nAll MSAs may be temporarily assigned to other branches or departments (Call Center) to meet the business needs of the Credit Union. \nAll MSAs may be assigned duties to support other areas in the Credit Union.\nAll MSAs are expected to support the Call Center queues (phone and email).\n\n"},{"text":"Education and Experience:","content":"\n\n
MSA I:\n\nHigh school diploma or general education degree (GED). A minimum of one year of customer service experience with cash handling or Bank/Credit Union/financial Call Center knowledge/experience with financial products\n\n\n\n\nMSA II:(In addition to the requirements of Level I)\n\nHigh school diploma or general education degree (GED). Bank/Credit Union experience with at least 6-months of opening Personal Accounts such as savings, checking, CDs, Money Market. Experience with Specialty Accounts such as Trusts, Power of Attorney, Custodial Accounts, Guardianship Accounts, Estate, and Foreign Accounts. Experience with sales/cross-selling.\n\n\n\n\nMSA III: (In addition to the requirements of Level I & II)\n\nHigh school diploma or general education degree (GED). Bank/Credit Union experience with Broad and Advanced financial products such as Life and Disability Insurance, Gap Insurance. Advanced Accounts experience required such as HSA, IRA, and Business accounts, Loan Processing, counseling experience and advanced sales/cross-selling experience.\n\n\n\n"},{"text":"Our Generous Benefit Package Includes:","content":"NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.
\n+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
\n*100% Credit Union-Paid
\n
\nFull-Time Employee Benefits:
\n\n- Salary: $21.00 – $28.78 / Hourly (Based on experience)
\n- 401(k) with employer match up to 6% and immediate 100% vesting
\n- Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)
\n- High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
\n- Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
\n- Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
\n- Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
\n- Long-term Disability Insurance+*
\n- Flexible Spending Medical Account (FSA)+
\n- Flexible Spending Dependent Care Account+
\n- Health Savings Account (HSA)+
\n- Voluntary Supplemental Employee and Dependent Life Insurance+
\n- Voluntary Short-term Disability Insurance+
\n- Remote or Remote / Hybrid work options based on position
\n- Life Insurance/AD&D+*
\n- Vacation Leave (excluding Outside Loan Officers)
\n- Sick and Safe Leave
\n- 11 Paid Holidays
\n- Education Assistance
\n- Employee Referral Bonus*
\n- Credit Union Membership Eligible
\n- Employee Assistance Program+*
\n- Identity Theft Protection (Additional premiums to add family members)+*
\n- Pet Insurance
\n- Employee Discount Program
\n\n
\nAll benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.
\n
\n WE’RE STRONGER TOGETHER
\nAt NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.
"}],"salaryDescription":"
","salaryDescriptionPlain":" \n","text":"Branch Member Service Associate III (Full-Time) - Greenbelt, MD","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Are you passionate about helping people and building meaningful relationships? Do you believe in making a difference by serving others?\n
Guided by our mission to empower our members and community to achieve a brighter financial future, we’re seeking an experienced Member Service Associate who enjoys providing exceptional service and supporting members with their everyday banking needs. In this role, you’ll serve as a trusted resource—building meaningful relationships, delivering personalized solutions, and helping create a positive, welcoming, and member‑focused experience that reflects who we are and what we stand for.
\n
This Position requires you reside in a commutable distance within Maryland, Washington DC or Virginia. You must be available to work between the hours of 7:30AM – 6:30PM Monday – Friday and 8:30AM – 1:30PM on Saturdays.
\n
","descriptionBodyPlain":"Are you passionate about helping people and building meaningful relationships? Do you believe in making a difference by serving others?\nGuided by our mission to empower our members and community to achieve a brighter financial future, we’re seeking an experienced Member Service Associate who enjoys providing exceptional service and supporting members with their everyday banking needs. In this role, you’ll serve as a trusted resource—building meaningful relationships, delivering personalized solutions, and helping create a positive, welcoming, and member‑focused experience that reflects who we are and what we stand for.\nThis Position requires you reside in a commutable distance within Maryland, Washington DC or Virginia. You must be available to work between the hours of 7:30AM – 6:30PM Monday – Friday and 8:30AM – 1:30PM on Saturdays. \n","hostedUrl":"https://jobs.lever.co/nasafcu/d5239c11-4107-46bb-aece-bd16125351f3","applyUrl":"https://jobs.lever.co/nasafcu/d5239c11-4107-46bb-aece-bd16125351f3/apply"},{"additionalPlain":"Posted: 5.29.2026\n","additional":"Posted: 5.29.2026
","categories":{"commitment":"Full-time","department":"Corporate","location":"Upper Marlboro, MD","team":"Finance","allLocations":["Upper Marlboro, MD"]},"createdAt":1780087786531,"descriptionPlain":"NASA Federal Credit Union is seeking a Director of Financial Management to oversee all financial management duties, including general ledger reconciliations, tax reporting, internal and external audits, fixed assets and prepaids, CECL, employee payroll, and financial analysis and reporting for the Credit Union and its CUSOs.\nThe Director of Financial Management will establish, modify, document, and coordinate the implementation of accounting policies and internal control procedures. This position is responsible for ensuring compliance with organizational policies, procedures, and regulatory requirements for applicable functional areas, while maintaining an awareness of broader regulatory expectations within the banking industry.\nThe role will interface with senior staff to implement new products and services for members, while ensuring that general ledger setup and reporting conform to FASB, GAAP, and NCUA guidelines. Additionally, the Director will perform ongoing financial system reviews and lead system upgrades to improve efficiencies, including the integration of third-party interfaces into the core accounting system, and will coordinate with external auditors and regulatory examiners.\nThis position will require you to commute to our Corporate Office in Upper Marlboro, MD periodically.\n","description":"\n
NASA Federal Credit Union is seeking a Director of Financial Management to oversee all financial management duties, including general ledger reconciliations, tax reporting, internal and external audits, fixed assets and prepaids, CECL, employee payroll, and financial analysis and reporting for the Credit Union and its CUSOs.
\n
The Director of Financial Management will establish, modify, document, and coordinate the implementation of accounting policies and internal control procedures. This position is responsible for ensuring compliance with organizational policies, procedures, and regulatory requirements for applicable functional areas, while maintaining an awareness of broader regulatory expectations within the banking industry.
\n
The role will interface with senior staff to implement new products and services for members, while ensuring that general ledger setup and reporting conform to FASB, GAAP, and NCUA guidelines. Additionally, the Director will perform ongoing financial system reviews and lead system upgrades to improve efficiencies, including the integration of third-party interfaces into the core accounting system, and will coordinate with external auditors and regulatory examiners.
\n
This position will require you to commute to our Corporate Office in Upper Marlboro, MD periodically.
\n
\n
\n- Remains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act.
\n- Ensures compliance with GAAP and interprets regulatory guidance to maintain several systems used in the operational management and analysis of financial data for NASA Federal and/or the Credit Union Service Organizations (CUSOs).
\n- Establishes, modifies, documents, and coordinates implementation of accounting and accounting control procedures.
\n- Directs and assists with Model Management reporting and projects.
\n- Oversees the quarterly and annual federal and state tax filings.
\n- Oversees and approves the NCUA 5300 Quarterly Call Report submission.
\n- Oversees CUSO transactions and preparation of CUSO Financial Statements.
\n- Ensures Business Continuity Plan is current, tested and documented.
\n- Oversees various Prepaid Expense and Accrual Reporting, Journal Entry postings and documented Variance Reviews.
\n- Manages the goals and scope for automation strategies and system tools to improve the Financial Accounting and reporting of the Credit Union’s results in these areas.
\n- Serves as key contact, while compiling accurate and complete data for internal and external audit teams as well as NCUA examiners.
\n- Supports the implementation of new products and services to our membership; while ensuring the general ledger setup and reporting conforms to FASB, GAAP and NCUA regulatory guidelines.
\n- Works closely with the Vice President/Chief Finance Officer to modify Financial Policies.
\n- Works closely with the Vice President/Chief Finance Officer and Vice President/Chief Administrative Officer on Executive Employee Retention Plans and Bonus Programs.
\n- Performs administrator duties for staff 401(k) and 457(b) retirement plans.
\n- Performs analysis and maintains metrics for Enterprise Risk Assessments.
\n- Serves as the Project Lead, Sponsor, and/or active member for several key department and organizational strategic initiatives.
\n- Oversees financial funding, settlement, and balancing for FinTechs, Loan Participations and 3rd Party Lending Channels.
\n- Oversees CECL Model Management reporting, stress testing and validation projects.
\n- Performs ongoing financial system reviews and system upgrades to incorporate efficiencies of third-party interfaces into our core accounting system.
\n- Oversees all financial management duties including General Ledger Reconciliations, Tax Reporting, Internal and External Audits, Fixed Assets/Prepaids, CECL, Employee Payroll, Financial Analysis & Reporting for the Credit Union and multiple CUSOs.
\n- Oversees the activities concerned with safekeeping, control, and accounting for assets and securities.
\n- Monitors tax code revisions and provides guidance to management.
\n\n
\n
\n- Bachelor's degree (B. A.) from four-year college or university in Finance or Accounting is preferred.
\n- Requires a thorough knowledge of the fundamental doctrines, theories, principles, and terminology of accountancy, and often entails some understanding of such related fields of business law, statistics and general management.
\n- Minimum of 7 years of management experience in Finance, Accounting or related fields.
\n- CPA license preferred.
\n\n
\n
NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.
\n
+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
\n
*100% Credit Union-Paid
\n
\n
Full-Time Employee Benefits:
\n
\n- Salary: $180,000 - $225,000 / Annually
\n- 401(k) with employer match up to 6% and immediate 100% vesting
\n- Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)
\n- High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
\n- Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
\n- Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
\n- Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
\n- Long-term Disability Insurance+*
\n- Flexible Spending Medical Account (FSA)+
\n- Flexible Spending Dependent Care Account+
\n- Health Savings Account (HSA)+
\n- Voluntary Supplemental Employee and Dependent Life Insurance+
\n- Voluntary Short-term Disability Insurance+
\n- Remote or Remote / Hybrid work options based on position
\n- Life Insurance/AD&D+*
\n- Vacation Leave (excluding Outside Loan Officers)
\n- Sick and Safe Leave
\n- 11 Paid Holidays
\n- Education Assistance
\n- Employee Referral Bonus*
\n- Credit Union Membership Eligible
\n- Employee Assistance Program+*
\n- Identity Theft Protection (Additional premiums to add family members)+*
\n- Pet Insurance
\n- Employee Discount Program
\n- Remote or Remote / Hybrid work options based on position
\n\n
\nAll benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.
\n
\n WE’RE STRONGER TOGETHER
\nAt NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.
\n
\n
\n
NASA Federal Credit Union is seeking a Director of Financial Management to oversee all financial management duties, including general ledger reconciliations, tax reporting, internal and external audits, fixed assets and prepaids, CECL, employee payroll, and financial analysis and reporting for the Credit Union and its CUSOs.
\n
The Director of Financial Management will establish, modify, document, and coordinate the implementation of accounting policies and internal control procedures. This position is responsible for ensuring compliance with organizational policies, procedures, and regulatory requirements for applicable functional areas, while maintaining an awareness of broader regulatory expectations within the banking industry.
\n
The role will interface with senior staff to implement new products and services for members, while ensuring that general ledger setup and reporting conform to FASB, GAAP, and NCUA guidelines. Additionally, the Director will perform ongoing financial system reviews and lead system upgrades to improve efficiencies, including the integration of third-party interfaces into the core accounting system, and will coordinate with external auditors and regulatory examiners.
\n
This position will require you to commute to our Corporate Office in Upper Marlboro, MD periodically.
\n
Posted 10/03/2025
","categories":{"commitment":"Full-time","department":"Corporate","location":"Falls Church, VA","team":"Investment Services","allLocations":["Falls Church, VA","Washington, DC"]},"createdAt":1759518904890,"descriptionPlain":"NASA Federal credit Union is looking for a Financial Advisor who provides professional advisory services to Retail and Business clients. Prepares and delivers comprehensive financial plans that may include portfolio reviews, analysis and assessments, pre/post retirement planning, asset allocations strategies, and account management. Enhances and expands the overall penetration and participation levels of the current investment program and ensures on-going quality service to existing member/clients. \n \nThis is a Hybrid position. You must reside in Maryland, Washington DC, or Virginia.\n","description":"NASA Federal credit Union is looking for a Financial Advisor who provides professional advisory services to Retail and Business clients. Prepares and delivers comprehensive financial plans that may include portfolio reviews, analysis and assessments, pre/post retirement planning, asset allocations strategies, and account management. Enhances and expands the overall penetration and participation levels of the current investment program and ensures on-going quality service to existing member/clients.
\n
\nThis is a Hybrid position. You must reside in Maryland, Washington DC, or Virginia.
","id":"a363702d-bf5e-49e4-a017-1b91a3e20f26","lists":[{"text":"ESSENTIAL DUTIES AND RESPONSIBILITIES include the following with other duties as assigned.","content":"\nRemains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act. \nIdentifies potential clients using advertising campaigns, mailing lists, referral sources, and personal contacts.\nSolicits business from prospects by pro-actively communicating available services.\nProfiles clients to determine current investment objectives, while addressing overall financial goals.\nProvides clients with information and advice on a range of offerings to include Mutual Funds, Annuities, Advisory accounts, Life Insurance, and other broker/dealer approved financial products/services.\nOpens and services new accounts while finalizing completed sales and routing documents for processing.\nReviews status reports and performs calculations to monitor client accounts and verify transactions.\nDevelops and implements financial plans using available software.\nProcesses incoming client mail, paperwork, and all other necessary aspects of account servicing.\nInterfaces with mutual fund companies, insurance companies, clearinghouses, and the Broker/Dealer in efficiently meeting member/client service needs while keeping current on product offerings and regulatory changes.\nListens empathetically to clients and gathers facts, analyzes total needs, and makes responsible recommendations.\nBuilds long-term financial advisory relationships with clients.\nManages incoming referrals from assigned branches and surrounding territories.\nMaintains member/client files and records in accordance with regulatory and firm requirements.\nConducts offline or online research to resolve member/client problems.\nSets and keeps consistent office hours.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nTwo plus years of relevant experience and/or training in sales of investment products (ideally in a bank/credit union environment).\nCollege Degree preferred.\nProven track record of performance requiring minimum supervision.\nLicensing required: \nSeries 7, and combination of 63, 65, or 66 required.\nLife & Health Insurance License required (or the ability to obtain within 90 days of hire)\nValid driver’s license is required.\nCFP Designation preferred.\n"},{"text":"Our Generous Benefit Package Includes:","content":"\n$45,000 Base Salary + Commission\n\n
\nWhy Join Our Team:
\n\nUnlimited commissions in addition to monthly salary\nCommissions based on new assets and existing book of business ($20 Million AUM)\nReferrals from frontline staff and access to member data –\nTiered commission payout rates based on monthly production\nEmerging technology\nContinuing education committed to ensuring personal growth and staying ahead of market trends\n\n
\n
\nNASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.
\n
\n+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
\n*100% Credit Union-Paid
\n
\nFull-Time Employee Benefits
\n\n401(k) with employer match up to 6% and immediate 100% vesting\nGain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)\nHigh-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*\nLow-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+\nDental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+\nVision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+\nLong-term Disability Insurance+*\nFlexible Spending Medical Account (FSA)+\nFlexible Spending Dependent Care Account+\nHealth Savings Account (HSA)+\nVoluntary Supplemental Employee and Dependent Life Insurance+\nVoluntary Short-term Disability Insurance+\nRemote or Remote / Hybrid work options based on position\nLife Insurance/AD&D+*\nVacation Leave (excluding Outside Loan Officers)\nSick and Safe Leave\n11 Paid Holidays\nEducation Assistance\nEmployee Referral Bonus*\nCredit Union Membership Eligible\nEmployee Assistance Program+*\nIdentity Theft Protection (Additional premiums to add family members)+*\nPet Insurance\nEmployee Discount Program\nRemote or Remote / Hybrid work options based on position\n\n
\nAll benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.
\n
\n\n
WE’RE STRONGER TOGETHER
\n
At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.
\n
$45,000 Base Salary + Commission –
\n
\nWhy Join Our Team:
\n· Unlimited commissions in addition to monthly salary
\n· Commissions based on new assets and existing book of business ($20 Million AUM)
\n· Referrals from frontline staff and access to member data –
\n· Tiered commission payout rates based on monthly production
\n· Emerging technology
\n· Continuing education committed to ensuring personal growth and staying ahead of market trends
","salaryDescriptionPlain":"$45,000 Base Salary + Commission –\n \nWhy Join Our Team:\n· Unlimited commissions in addition to monthly salary\n· Commissions based on new assets and existing book of business ($20 Million AUM)\n· Referrals from frontline staff and access to member data –\n· Tiered commission payout rates based on monthly production\n· Emerging technology\n· Continuing education committed to ensuring personal growth and staying ahead of market trends\n","text":"Financial Advisor","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"NASA Federal credit Union is looking for a Financial Advisor who provides professional advisory services to Retail and Business clients. Prepares and delivers comprehensive financial plans that may include portfolio reviews, analysis and assessments, pre/post retirement planning, asset allocations strategies, and account management. Enhances and expands the overall penetration and participation levels of the current investment program and ensures on-going quality service to existing member/clients.
\n
\nThis is a Hybrid position. You must reside in Maryland, Washington DC, or Virginia.
","descriptionBodyPlain":"NASA Federal credit Union is looking for a Financial Advisor who provides professional advisory services to Retail and Business clients. Prepares and delivers comprehensive financial plans that may include portfolio reviews, analysis and assessments, pre/post retirement planning, asset allocations strategies, and account management. Enhances and expands the overall penetration and participation levels of the current investment program and ensures on-going quality service to existing member/clients. \n \nThis is a Hybrid position. You must reside in Maryland, Washington DC, or Virginia.\n","hostedUrl":"https://jobs.lever.co/nasafcu/a363702d-bf5e-49e4-a017-1b91a3e20f26","applyUrl":"https://jobs.lever.co/nasafcu/a363702d-bf5e-49e4-a017-1b91a3e20f26/apply"},{"additionalPlain":"Posted: 3.13.2026\n","additional":"Posted: 5.19.2026
","categories":{"commitment":"Full-time","department":"Lending","location":"Upper Marlboro, MD","team":"Loan Servicing","allLocations":["Upper Marlboro, MD"]},"createdAt":1779224731228,"descriptionPlain":"NASA Federal Credit Union is in search of a Servicing Compliance Manager to assist the Assistant Vice President of Loan Servicing in ensuring servicing rules across Consumer and Mortgage Loan Servicing are accurately identified, interpreted, implemented, and maintained in alignment with investor, partner and credit reporting process requirements. The Servicing Compliance Manager will proactively monitor industry servicing standards, rule updates, and partner/investor communications to recommend timely adjustments to internal rules and processes. This position will serve as a liaison between Consumer and Mortgage Loan Servicing and external partners to translate servicing expectations into internal rule logic. It will ensure servicing logic is rules-based, accurate and aligned with investor expectations and partner/contractual obligations. The Servicing Compliance Manager will support Loan Servicing Management in preparing for audits and reviews related to investor, partner and credit reporting processes, as well as maintaining detailed documentation of rule logic, decision flows, implementation history and change management activities to support governance audit readiness. This position will collaborate with the AVP of Loan Servicing on rule updates driven by investor, partner, and process changes, ensuring smooth implementation and communication across management teams. It will also work closely with the Consumer and Mortgage Loan Servicing Managers and Technology Department to assist in aligning daily operations and processes with servicing rules and contractual requirements.\n \nThis position will require you to reside in Maryland, Washington DC or Virginia.\n","description":"NASA Federal Credit Union is seeking a Loan Servicing Controls Analyst to support the Assistant Vice President of Loan Servicing in ensuring servicing rules across Consumer and Mortgage Loan Servicing are accurately identified, interpreted, implemented, and maintained in alignment with investor, partner, and credit reporting requirements. The Loan Servicing Controls Analyst will proactively monitor industry servicing standards, rule updates, and partner/investor communications to recommend timely adjustments to internal rules and processes. This role will serve as a liaison between Consumer and Mortgage Loan Servicing and external partners to translate servicing expectations into internal rule logic, ensuring servicing processes remain rules-based, accurate, and compliant with investor and contractual obligations.
\n
\nThe position will support Loan Servicing Management in audit preparedness and maintain comprehensive documentation of rule logic, decision frameworks, implementation history, and change management activities to support governance and audit readiness. The Loan Servicing Controls Analyst will work closely with Loan Servicing Management to facilitate alignment on rule changes and operational impacts and will take primary responsibility for advancing approved changes through implementation. This includes coordinating with the Technology Department to define system requirements, prioritize enhancements, and ensure timely and accurate execution of system updates. The role will also be partnered with Consumer and Mortgage Servicing Managers to ensure operational processes are aligned with implemented system changes and servicing requirements.
\n
\nThis position will require you to reside within commutable distance to our Corporate Office located in Upper Marlboro, Maryland.
","id":"715d1e20-b197-4383-998d-e2212d97a8d6","lists":[{"text":"Essential Duties and Responsibilities: include the following: (other duties may be assigned.)","content":"\n\n
Complies with applicable federal, state and local laws, regulations and adheres to Credit Union policies and procedures, including those related to the Bank Secrecy Act. \n
Monitors updates from CDIA (CRRG Guide, FAQ), MERS, FHFA, Fannie Mae, Freddie Mac, VA, FHA/HUD, CDIA, private mortgage insurers and others to identify rule changes affecting servicing operations.\n
Collaborates with Consumer and Mortgage Loan Servicing Managers to assess servicing rule changes and gather input for implementation planning.\n
Continuously evaluates Metro 2 file requirements to ensure alignment with credit reporting standards.\n
Analyzes monthly Bridgeforce DQS output to identify improvements to Metro 2 submissions.\n
Upon approval from the AVP of Loan Servicing, configures and implements business rules in servicing systems to ensure proper handling.\n
Leads rules-based updates and projects, including associated servicing platform enhancements.\n
Supports testing and quality assurance of new or updated rules to ensure functionality and data integrity.\n
Monitors rule performance post-implementation and coordinates updates or issue resolution with technology team.\n
Analyzes and interprets servicing requirements from external partners and investors including FHFA, Fannie Mae, VA, FHA/HUD, MERS, FHLB, and PMI providers (ARCH, Radian, MGIC).\n
Reviews servicing agreements to support processes related to loan participations and ensures logic accommodates partial loan purchase agreements.\n
Serves as a subject matter expert during audits, exams, and partner reviews related to rule governance and servicing standards.\n
Maintains operational knowledge of software systems necessary to support rule logic processing.\n
Possesses thorough knowledge of all Credit Union loan products and services.\n
Communicates with third-party investors, partners and resources as needed.\n
Recommends updates to policies and procedures based on rule changes and assists with drafting or revising documentation.\n\n
\n
"},{"text":"Essential Skills and Abilities:","content":"\n\n
Ability to deliver oral presentations and produce written reports and documentation.\n
Ability to convey complex information in a way that others can readily follow.\n
Ability to interpret complex servicing rules and develop implementation strategies with urgency and precision while effectively prioritizing workload.\n
Ability to balance the need for an immediate response with accuracy and completeness of information.\n
Highly organized with attention to detail and strong follow-through.\n
Ability to build strong relationships with stakeholders at all levels, internally and externally.\n
Detail-oriented with strong problem-solving skills and the ability to identify, analyze, and resolve problems, driving solutions to completion.\n
Ability to work under minimal supervision and manage multiple tasks/projects simultaneously, while meeting demanding deadlines.\n
Strong business ethics, including the protection of proprietary and confidential information.\n\n
\n
\n
NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.
\n
+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
\n
*100% Credit Union-Paid
\n
Full-Time Employee Benefits
\n\n
Salary: $85,000 – $120,000\n
401(k) with employer match up to 6% and immediate 100% vesting\n
Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)\n
High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*\n
Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+\n
Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+\n
Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+\n
Long-term Disability Insurance+*\n
Flexible Spending Medical Account (FSA)+\n
Flexible Spending Dependent Care Account+\n
Health Savings Account (HSA)+\n
Voluntary Supplemental Employee and Dependent Life Insurance+\n
Voluntary Short-term Disability Insurance+\n
Remote or Remote / Hybrid work options based on position\n
Life Insurance/AD&D+*\n
Vacation Leave (excluding Outside Loan Officers)\n
Sick and Safe Leave\n
11 Paid Holidays\n
Education Assistance\n
Employee Referral Bonus*\n
Credit Union Membership Eligible\n
Employee Assistance Program+*\n
Identity Theft Protection (Additional premiums to add family members)+*\n
Pet Insurance\n
Employee Discount Program\n
Remote or Remote / Hybrid work options based on position\n\n
All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.
\n
\n
WE’RE STRONGER TOGETHER
\n
At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.
\n
\n
NASA Federal Credit Union is seeking a Loan Servicing Controls Analyst to support the Assistant Vice President of Loan Servicing in ensuring servicing rules across Consumer and Mortgage Loan Servicing are accurately identified, interpreted, implemented, and maintained in alignment with investor, partner, and credit reporting requirements. The Loan Servicing Controls Analyst will proactively monitor industry servicing standards, rule updates, and partner/investor communications to recommend timely adjustments to internal rules and processes. This role will serve as a liaison between Consumer and Mortgage Loan Servicing and external partners to translate servicing expectations into internal rule logic, ensuring servicing processes remain rules-based, accurate, and compliant with investor and contractual obligations.
\n
\nThe position will support Loan Servicing Management in audit preparedness and maintain comprehensive documentation of rule logic, decision frameworks, implementation history, and change management activities to support governance and audit readiness. The Loan Servicing Controls Analyst will work closely with Loan Servicing Management to facilitate alignment on rule changes and operational impacts and will take primary responsibility for advancing approved changes through implementation. This includes coordinating with the Technology Department to define system requirements, prioritize enhancements, and ensure timely and accurate execution of system updates. The role will also be partnered with Consumer and Mortgage Servicing Managers to ensure operational processes are aligned with implemented system changes and servicing requirements.
\n
\nThis position will require you to reside within commutable distance to our Corporate Office located in Upper Marlboro, Maryland.
","descriptionBodyPlain":"NASA Federal Credit Union is in search of a Servicing Compliance Manager to assist the Assistant Vice President of Loan Servicing in ensuring servicing rules across Consumer and Mortgage Loan Servicing are accurately identified, interpreted, implemented, and maintained in alignment with investor, partner and credit reporting process requirements. The Servicing Compliance Manager will proactively monitor industry servicing standards, rule updates, and partner/investor communications to recommend timely adjustments to internal rules and processes. This position will serve as a liaison between Consumer and Mortgage Loan Servicing and external partners to translate servicing expectations into internal rule logic. It will ensure servicing logic is rules-based, accurate and aligned with investor expectations and partner/contractual obligations. The Servicing Compliance Manager will support Loan Servicing Management in preparing for audits and reviews related to investor, partner and credit reporting processes, as well as maintaining detailed documentation of rule logic, decision flows, implementation history and change management activities to support governance audit readiness. This position will collaborate with the AVP of Loan Servicing on rule updates driven by investor, partner, and process changes, ensuring smooth implementation and communication across management teams. It will also work closely with the Consumer and Mortgage Loan Servicing Managers and Technology Department to assist in aligning daily operations and processes with servicing rules and contractual requirements.\n \nThis position will require you to reside in Maryland, Washington DC or Virginia.\n","hostedUrl":"https://jobs.lever.co/nasafcu/715d1e20-b197-4383-998d-e2212d97a8d6","applyUrl":"https://jobs.lever.co/nasafcu/715d1e20-b197-4383-998d-e2212d97a8d6/apply"},{"additionalPlain":"5.29.2026\n","additional":"5.29.2026
","categories":{"commitment":"Full-time","department":"Corporate","location":"Upper Marlboro, MD","team":"Finance","allLocations":["Upper Marlboro, MD"]},"createdAt":1780089272215,"descriptionPlain":"NASA Federal Credit Union is seeking a Payroll Administrator to manage a variety of payroll-related duties, including the processing of wages, bonuses, and allowances, as well as general ledger postings and reconciliations for NASA Federal Credit Union and its subsidiaries, ensuring accuracy and compliance.\nThe Payroll Administrator will assist with preparatory activities prior to audits or regulatory examinations and may serve as a resource during audits or examinations. This position will also manage timecards for NASA Federal Credit Union and CU Title, while demonstrating professionalism, discretion, and strong ethical standards when handling sensitive payroll information.\nAdditionally, the role will collaborate with Human Resources and Finance to develop standardized, scalable processes that promote accuracy and compliance. The Payroll Administrator will serve as a Workforce Manager subject matter expert, providing support for staff inquiries, system releases, enhancements, audits, and stakeholder needs.\nThis position may require you to commute to our Corporate Office in Upper Marlboro, MD periodically.\n \nEssential Duties and Responsibilities: include the following with other duties as assigned.\nRemains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act\n","description":"\n
NASA Federal Credit Union is seeking a Payroll Administrator to manage a variety of payroll-related duties, including the processing of wages, bonuses, and allowances, as well as general ledger postings and reconciliations for NASA Federal Credit Union and its subsidiaries, ensuring accuracy and compliance.
\n
The Payroll Administrator will assist with preparatory activities prior to audits or regulatory examinations and may serve as a resource during audits or examinations. This position will also manage timecards for NASA Federal Credit Union and CU Title, while demonstrating professionalism, discretion, and strong ethical standards when handling sensitive payroll information.
\n
Additionally, the role will collaborate with Human Resources and Finance to develop standardized, scalable processes that promote accuracy and compliance. The Payroll Administrator will serve as a Workforce Manager subject matter expert, providing support for staff inquiries, system releases, enhancements, audits, and stakeholder needs.
\n
This position may require you to commute to our Corporate Office in Upper Marlboro, MD periodically.
\n
\n
Essential Duties and Responsibilities: include the following with other duties as assigned.
\n
\n- Remains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act
\n
\n
\n
\n- Administers payroll processing for NASA Federal and its subsidiaries.
\n- Administers ADP Workforce Manager Timekeeping transactions and updates, ensuring accuracy and seamless integration for processing.
\n- Reviews all FMLA and State Leave certification cases against the timecards and adjusts as needed. Coordinates the deduction of insurance benefits (when applicable).
\n- Manages all employee contribution changes and loan payments within ADP application.
\n- Completes all garnishment processing and ensures compliance with all associated requirements.es Completes VOIDS, Adjustments, and Manual Checks.
\n- Posts accurate journal entries to the general ledger.
\n- Retains proper support for all payroll processing including payroll changes and adjustments for the required time period.
\n- Supports year-end processing, including W-2 reconciliation, accrual management, audits and reporting.
\n- Assists with the preparatory work prior to internal audits or regulatory examinations of the Credit Union and may act as a resource during the audit/examination.
\n- Creates and maintains procedures.
\n- Manages general ledger reconciliations across multiple accounts, ensuring accuracy and timely resolution of discrepancies.
\n- Assists the Financial Management team with completing the month-end close.
\n- Assists with special accounting assignments as needed.
\n\n
\n
\n- Administers ongoing Exception Management Review of timecards; including communicating with all levels of staff to clarify exceptions and adjust accordingly.
\n- Completes complex payroll adjustments. Processes Federal and State tax and social security withholdings, and all other deductions, insurance, benefits, retirement, 401(k) contributions/company match/loans and Gainsharing.
\n- Completes monthly management reporting.
\n- Partners with HR and Finance on multistate compliance regulations and practices.
\n- Prepares monthly payroll accruals for posting to the general ledger
\n- Collaborates with ADP on Payroll configurations, integrations, and testing; while incorporating automation opportunities and efficiencies.
\n\n
\n
Level I:
\n\n
Two to three years of relevant experience and/or education.\n
Knowledge of commonly used Accounting and Payroll concepts, practices, and procedures. \n
Capable of ensuring the computing and deduction withholdings are completed accurately and in accordance with regulatory guidelines.\n
Works under immediate supervision. \n\n
\n
Level II:
\n\n
Three to five years of payroll experience. \n
Associate's degree (A. A.) in Accounting preferred.\n
FPC certification preferred.\n
Familiar with advanced payroll concepts of taxable vs. non-taxable compensation and benefits and tax reporting requirements.\n
Works under general supervision. \n\n
\n
\n- Effective written and verbal communication skills required.
\n- Proficiency with MS Office applications.
\n- Exceptional attention to detail and strong analytical skills.
\n- Flexible and dependable to accommodate essential payroll processing over holiday weekends.
\n- Highly organized, with the ability to meet tight deadlines for bi-weekly payroll cycles.
\n- Professionalism, discretion, and strong ethical standards in handling sensitive payroll information.
\n- Ability to work under pressure and manage multiple priorities during payroll periods.
\n- Knowledge of Payroll software, accounting software, and spreadsheet software.
\n- The current software systems utilized are ADP WorkforceNow and Workforce Manager applications, Symitar, MS-Excel Spreadsheet software and MS-Word Word Processing software.
\n\n
\n
NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.
\n
+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
\n
*100% Credit Union-Paid
\n
\n
Full-Time Employee Benefits:
\n
\n- Salary: $55,000 - $96,875 / Annually
\n- 401(k) with employer match up to 6% and immediate 100% vesting
\n- Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)
\n- High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
\n- Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
\n- Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
\n- Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
\n- Long-term Disability Insurance+*
\n- Flexible Spending Medical Account (FSA)+
\n- Flexible Spending Dependent Care Account+
\n- Health Savings Account (HSA)+
\n- Voluntary Supplemental Employee and Dependent Life Insurance+
\n- Voluntary Short-term Disability Insurance+
\n- Remote or Remote / Hybrid work options based on position
\n- Life Insurance/AD&D+*
\n- Vacation Leave (excluding Outside Loan Officers)
\n- Sick and Safe Leave
\n- 11 Paid Holidays
\n- Education Assistance
\n- Employee Referral Bonus*
\n- Credit Union Membership Eligible
\n- Employee Assistance Program+*
\n- Identity Theft Protection (Additional premiums to add family members)+*
\n- Pet Insurance
\n- Employee Discount Program
\n- Remote or Remote / Hybrid work options based on position
\n\n
\nAll benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.
\n
\n WE’RE STRONGER TOGETHER
\nAt NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.
\n
\n
NASA Federal Credit Union is seeking a Payroll Administrator to manage a variety of payroll-related duties, including the processing of wages, bonuses, and allowances, as well as general ledger postings and reconciliations for NASA Federal Credit Union and its subsidiaries, ensuring accuracy and compliance.
\n
The Payroll Administrator will assist with preparatory activities prior to audits or regulatory examinations and may serve as a resource during audits or examinations. This position will also manage timecards for NASA Federal Credit Union and CU Title, while demonstrating professionalism, discretion, and strong ethical standards when handling sensitive payroll information.
\n
Additionally, the role will collaborate with Human Resources and Finance to develop standardized, scalable processes that promote accuracy and compliance. The Payroll Administrator will serve as a Workforce Manager subject matter expert, providing support for staff inquiries, system releases, enhancements, audits, and stakeholder needs.
\n
This position may require you to commute to our Corporate Office in Upper Marlboro, MD periodically.
\n
\n
Essential Duties and Responsibilities: include the following with other duties as assigned.
\n
\n- Remains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act
\n
\n
\n
Posted: 6.9.2026_updated
\n
NASA Federal Credit Union is in search of an experienced Regulatory Compliance Analyst with a track record of maintaining awareness of regulatory requirements, risk management issues and best practices affecting financial institution operations. The Compliance Analyst will participate in or lead compliance-related initiatives and projects, including compliance testing. This position will ensure disclosures, forms, marketing material, website, etc. meet regulatory requirements. It will provide focused compliance support to departments as assigned. The Compliance Analyst must have the ability to manage multiple deadlines in a fast-paced and changing environment.
\nThis position may require you to commute to our Corporate Office in Upper Marlboro, MD periodically for meetings, trainings, and events.
\n
\nEssential Duties and Responsibilities: include the following with other duties as assigned.
","id":"c35a977d-3560-48ab-92d8-93e2346336a4","lists":[{"text":"Level I: ","content":"\n
Acts as a regulatory compliance resource and consistently applies sound review and recommendation techniques as they relate to policies, procedures, and regulations. This responsibility includes the following:
\n\n
Maintains awareness of laws and regulations affecting the Credit Union, assists with research and evaluation of the impact on the Credit Union, and works collaboratively with others throughout the organization. \n
Researches and responds to requests from various departments for compliance assistance.\n
Participates as a compliance resource on corporate and department projects.\n
Works collaboratively with others on the creation and revision of forms, disclosures, policies and procedures, marketing material, etc., to ensure regulatory compliance.\n
Works collaboratively with others to research and draft responses to member complaints, as assigned.\n
Utilizes a compliance management system to communicate and track regulatory updates.\n
Acts as an NMLS Administrator for SAFE Act Compliance.\n
Conducts compliance testing and analyses and provides summary reports.\n
Creates and revises operational procedures within area of responsibility.\n
Participates in professional roundtables as appropriate; networks with other financial institutions and subject matter experts; attends continuing education as necessary to maintain proficiency with laws and regulations affecting areas of responsibility.\n\n
\n\n
Develops business cases and leads corporate projects to implement new or revised regulatory requirements.\nCoordinates a comprehensive regulatory compliance training program.\nCoordinates responses to member complaints, including research, drafting and issuance of responses.\nReviews forms, disclosures, policies and procedures, marketing material etc., for regulatory compliance prior to issuance.\nReviews operational policies created and maintained by business units for regulatory compliance.\nResearches and evaluates various federal and state laws, regulations and regulatory guidance to ensure Credit Union processes for the various products and services promoted nationwide are compliant and provides summary reports.\nParticipates in compliance-related risk assessments, as assigned.\nParticipates in risk evaluations of new and changing business opportunities, as assigned.\nPrepares reports by collecting, analyzing, and summarizing information.\nAssists with the maintenance of the record retention program.\nCommunicates with external legal and compliance professionals when needed. \nAssists with the preparation of regulatory comment letters, as assigned.\n\n"},{"text":"Level III: All level I and II responsibilities and the following:","content":"\n\n
Conducts compliance-related risk assessments and prepares reports for management. \nConducts compliance risk analyses and prepares reports for management to support in decision-making.\nMonitors remediation of compliance related issues.\nCoordinates complaint management process, including analyzing trends and providing reports to management. \nEvaluates legal requests, escalating to legal counsel when necessary, and coordinates appropriate response.\nAssists Compliance Operations Program Manager in leading the Compliance Committee and provides summary reports to management.\nPrepares regulatory comment letters as needed.\nCoordinates the maintenance of the record retention program.\nActs as back-up to Compliance Operations Program Manager when necessary.\n\n"},{"text":"Education and Experience: Knowledge of federal laws and regulations affecting financial institutions is required. ","content":"\n
Level I:
\n\n
Bachelor’s degree from accredited college in relevant field preferred.\n
Minimum of two years of progressively advancing financial institution experience along with regulatory compliance responsibilities.\n\n
\n\n
Bachelor’s degree from accredited college in relevant field preferred.\nMinimum of four years of progressively advancing financial institution experience along with regulatory compliance responsibilities.\nRegulatory compliance certification, preferred. \n\n"},{"text":"Level III: ","content":"\n\n
Bachelor’s degree from accredited college in relevant field preferred.\nMinimum of six years of progressively advancing financial institution experience with at least three years specifically responsible for regulatory compliance responsibilities.\nA degree in a related field could be taken into consideration to satisfy regulatory compliance experience.\nCompliance Testing experience, preferred.\nRegulatory compliance certification, preferred.\n\n"},{"text":"Personal Attributes: ","content":"\n\n
Highly self-motivated and is a self-starter; works independently.\nAbility to absorb new ideas and concepts quickly.\nExcellent analytical and problem-solving abilities.\nStrong organization and time management skills; works efficiently.\nSets continuous improvement goals.\nAbility to effectively prioritize and accurately execute tasks in a high-pressure environment.\nAbility to present ideas in business-friendly and user-friendly language.\nVery strong customer service orientation.\nExcellent written, verbal, interpersonal, and presentation skills.\n\n"},{"text":"Our generous benefit package includes:","content":"\n
NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.
\n
+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
\n
*100% Credit Union-Paid
\n
\n
Full-Time Employee Benefits
\n\n
Salary: $57,500 – $140,000 / Annually\n
Health Insurance (Choice of two nationwide PPO plans)\n
High Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible) +*\n
Low Deductible Plan: Generous employer contribution toward premium. (FSA compatible) +\n
Dental Insurance: Generous employer contribution toward premium+\n
Vision Insurance: Generous employer contribution toward premium+\n
Long-term Disability Insurance+*\n
Flexible Spending Medical Account (FSA)+\n
Flexible Spending Dependent Care Account+\n
Health Savings Account (HSA)+\n
Voluntary Supplemental Life Insurance+\n
Voluntary Dependent Life Insurance+\n
Voluntary Short-term Disability Insurance+\n
401(k) with employer match up to 6% and immediate 100% vesting\n
Gain Sharing Bonus (eligibility rules apply) *\n
Life Insurance/AD&D+*\n
Vacation Leave (excluding Outside Loan Officers)\n
Sick and Safe Leave\n
11 Paid Holidays\n
Education Assistance\n
Employee Referral Bonus*\n
Credit Union Membership Eligible\n
Employee Assistance Program+*\n
Identity Theft Protection (Additional fee to add family members) +*\n
Pet Health Insurance\n
Employee Discount Program\n\n
\n
All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.
\n
\n
\n
WE’RE STRONGER TOGETHER
\n
At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.
\n
\n
\n
\n
NASA Federal Credit Union is in search of an experienced Regulatory Compliance Analyst with a track record of maintaining awareness of regulatory requirements, risk management issues and best practices affecting financial institution operations. The Compliance Analyst will participate in or lead compliance-related initiatives and projects, including compliance testing. This position will ensure disclosures, forms, marketing material, website, etc. meet regulatory requirements. It will provide focused compliance support to departments as assigned. The Compliance Analyst must have the ability to manage multiple deadlines in a fast-paced and changing environment.
\nThis position may require you to commute to our Corporate Office in Upper Marlboro, MD periodically for meetings, trainings, and events.
\n
\nEssential Duties and Responsibilities: include the following with other duties as assigned.
","descriptionBodyPlain":"NASA Federal Credit Union is in search of an experienced Regulatory Compliance Analyst with a track record of maintaining awareness of regulatory requirements, risk management issues and best practices affecting financial institution operations. The Compliance Analyst will participate in or lead compliance-related initiatives and projects, including compliance testing. This position will ensure disclosures, forms, marketing material, website, etc. meet regulatory requirements. It will provide focused compliance support to departments as assigned. The Compliance Analyst must have the ability to manage multiple deadlines in a fast-paced and changing environment.\nThis position may require you to commute to our Corporate Office in Upper Marlboro, MD periodically for meetings, trainings, and events.\n \nEssential Duties and Responsibilities: include the following with other duties as assigned.\n","hostedUrl":"https://jobs.lever.co/nasafcu/c35a977d-3560-48ab-92d8-93e2346336a4","applyUrl":"https://jobs.lever.co/nasafcu/c35a977d-3560-48ab-92d8-93e2346336a4/apply"}]