[{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Full-Time","location":"Los Angeles, CA","team":"Operations & Customer Care","allLocations":["Los Angeles, CA"]},"createdAt":1776193362577,"descriptionPlain":"ECOMMERCE OPERATIONS ASSOCIATE\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n \nAbout the job\nWe’re looking for a highly detail-oriented Ecommerce Operations, Catalog & Reporting Specialist to keep madhappy.com running smoothly behind the scenes. This role owns product catalog setup and Shopify imports from VLP/linesheets, manages launch readiness checklists, coordinates with Content to ensure imagery is delivered on time, supports merchandising execution, and runs recurring reports for the ecommerce lead. You’ll also be tech-proficient and mindful of our automation ecosystem (Shopify Flow + MESA), ensuring catalog changes don’t break critical workflows.\n \nYou must be based in or willing to move to Los Angeles to be considered for this position.\n \nResponsibilities\nCatalog operations + Shopify imports (primary)\n●      Maintain and organize product data from VLP/linesheets and translate it into Shopify-ready imports\n●      Build and QA products in Shopify: titles, variants, pricing, compare-at, SKU/UPC, taxonomy, tags, collections, metafields/metaobjects, SEO fields, redirects\n●      Ensure data hygiene and consistency across attributes (fit, fabric, color, collection, season, gender, etc.)\n●      Own import workflows (CSV + bulk editor tools), QA after import, and fix edge cases\n \nLaunch readiness + content coordination\n●      Own a launch checklist and timeline, working with Content to ensure product imagery is shot, delivered, and complete before launch\n●      Ensure product images are optimized for conversion: correct ordering, consistent cropping/aspect ratios, compression/format, filenames, alt text\n●      Perform pre- and post-launch QA: PDP completeness, correct imagery, pricing accuracy, variant availability, size charts, and merchandising placement\n \nReporting + merchandising support (GA4-informed)\n●      Run daily/weekly reports for the ecommerce lead: best sellers, low stock, size sell-through, inventory risk, new arrivals performance, category/collection summaries\n●      Support basic GA4 reporting needs (pulling standard reports, assisting with funnel snapshots, flagging anomalies to the senior)Assist with merchandising execution in Shopify: collection ordering, badges, featured placements, cross-sell collection maintenance\n \nAutomation hygiene (Flow + MESA)\n●      Understand key Shopify Flow and MESA automations and the required tags/metafields that power them\n●      QA that new products/tags/metafields align with automation rules; help troubleshoot exceptions\n●      Maintain a simple automation reference doc (triggers, dependencies, common failure modes)\n \nSuccess in the first 60–90 days\n●      Build a clean product setup process and “source of truth” sheet template for imports\n●      Reduce launch errors through checklists and QA\n●      Deliver consistent reporting cadence (including GA4 pulls) that supports trading decisions\n●      Establish safe procedures for changes that interact with Flow/MESA automations\n \nAbout you\nQualifications\nMust-have\n●      Advanced Google Sheets / Excel skills (xlookup/vlookup, index-match, pivot tables, query/filter, data validation; comfortable with CSV imports/exports)Strong Shopify admin experience, including bulk editing and product/variant setup\n●      Working proficiency in GA4 (able to pull ecommerce performance views, basic funnel checks, and troubleshoot obvious anomalies with guidance)Extremely detail-oriented with strong QA instincts and follow-through\n●      Tech-proficient and able to learn/maintain operational automations\n \nNice to have\n●      Experience with Algolia merchandising/search operations (synonyms, collections, search relevance support)\n●      Experience with catalog feeds (Google Merchant Center / Meta catalog) and basic troubleshooting\n●      Familiarity with image optimization best practices for ecommerce\n●      Experience with Shopify Flow, MESA, or similar workflow automation tools\n \nBenefits\n●      15 days PTO, and 9 days sick pay annually\n●      Paid holidays\n●      Health, dental, and vision insurance with 75% premium coverage by Madhappy\n●      Retirement plans available\n●      $600 quarterly health stipends\n●      Employee discount and early access to products\n","description":"
ECOMMERCE OPERATIONS ASSOCIATE
\n
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.
\n
 
\n
About the job
\n
We’re looking for a highly detail-oriented Ecommerce Operations, Catalog & Reporting Specialist to keep madhappy.com running smoothly behind the scenes. This role owns product catalog setup and Shopify imports from VLP/linesheets, manages launch readiness checklists, coordinates with Content to ensure imagery is delivered on time, supports merchandising execution, and runs recurring reports for the ecommerce lead. You’ll also be tech-proficient and mindful of our automation ecosystem (Shopify Flow + MESA), ensuring catalog changes don’t break critical workflows.
\n
 
\n
You must be based in or willing to move to Los Angeles to be considered for this position.
\n
 
\n
Responsibilities
\n
Catalog operations + Shopify imports (primary)
\n
●      Maintain and organize product data from VLP/linesheets and translate it into Shopify-ready imports
\n
●      Build and QA products in Shopify: titles, variants, pricing, compare-at, SKU/UPC, taxonomy, tags, collections, metafields/metaobjects, SEO fields, redirects
\n
●      Ensure data hygiene and consistency across attributes (fit, fabric, color, collection, season, gender, etc.)
\n
●      Own import workflows (CSV + bulk editor tools), QA after import, and fix edge cases
\n
 
\n
Launch readiness + content coordination
\n
●      Own a launch checklist and timeline, working with Content to ensure product imagery is shot, delivered, and complete before launch
\n
●      Ensure product images are optimized for conversion: correct ordering, consistent cropping/aspect ratios, compression/format, filenames, alt text
\n
●      Perform pre- and post-launch QA: PDP completeness, correct imagery, pricing accuracy, variant availability, size charts, and merchandising placement
\n
 
\n
Reporting + merchandising support (GA4-informed)
\n
●      Run daily/weekly reports for the ecommerce lead: best sellers, low stock, size sell-through, inventory risk, new arrivals performance, category/collection summaries
\n
●      Support basic GA4 reporting needs (pulling standard reports, assisting with funnel snapshots, flagging anomalies to the senior)Assist with merchandising execution in Shopify: collection ordering, badges, featured placements, cross-sell collection maintenance
\n
 
\n
Automation hygiene (Flow + MESA)
\n
●      Understand key Shopify Flow and MESA automations and the required tags/metafields that power them
\n
●      QA that new products/tags/metafields align with automation rules; help troubleshoot exceptions
\n
●      Maintain a simple automation reference doc (triggers, dependencies, common failure modes)
\n
 
\n
Success in the first 60–90 days
\n
●      Build a clean product setup process and “source of truth” sheet template for imports
\n
●      Reduce launch errors through checklists and QA
\n
●      Deliver consistent reporting cadence (including GA4 pulls) that supports trading decisions
\n
●      Establish safe procedures for changes that interact with Flow/MESA automations
\n
 
\n
About you
\n
Qualifications
\n
Must-have
\n
●      Advanced Google Sheets / Excel skills (xlookup/vlookup, index-match, pivot tables, query/filter, data validation; comfortable with CSV imports/exports)Strong Shopify admin experience, including bulk editing and product/variant setup
\n
●      Working proficiency in GA4 (able to pull ecommerce performance views, basic funnel checks, and troubleshoot obvious anomalies with guidance)Extremely detail-oriented with strong QA instincts and follow-through
\n
●      Tech-proficient and able to learn/maintain operational automations
\n
 
\n
Nice to have
\n
●      Experience with Algolia merchandising/search operations (synonyms, collections, search relevance support)
\n
●      Experience with catalog feeds (Google Merchant Center / Meta catalog) and basic troubleshooting
\n
●      Familiarity with image optimization best practices for ecommerce
\n
●      Experience with Shopify Flow, MESA, or similar workflow automation tools
\n
 
\n
Benefits
\n
●      15 days PTO, and 9 days sick pay annually
\n
●      Paid holidays
\n
●      Health, dental, and vision insurance with 75% premium coverage by Madhappy
\n
●      Retirement plans available
\n
●      $600 quarterly health stipends
\n
●      Employee discount and early access to products
","id":"ef3e9601-45c8-48b2-943a-efce9d7ccc2c","lists":[],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"text":"Ecommerce Operations Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
ECOMMERCE OPERATIONS ASSOCIATE
\n
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.
\n
 
\n
About the job
\n
We’re looking for a highly detail-oriented Ecommerce Operations, Catalog & Reporting Specialist to keep madhappy.com running smoothly behind the scenes. This role owns product catalog setup and Shopify imports from VLP/linesheets, manages launch readiness checklists, coordinates with Content to ensure imagery is delivered on time, supports merchandising execution, and runs recurring reports for the ecommerce lead. You’ll also be tech-proficient and mindful of our automation ecosystem (Shopify Flow + MESA), ensuring catalog changes don’t break critical workflows.
\n
 
\n
You must be based in or willing to move to Los Angeles to be considered for this position.
\n
 
\n
Responsibilities
\n
Catalog operations + Shopify imports (primary)
\n
●      Maintain and organize product data from VLP/linesheets and translate it into Shopify-ready imports
\n
●      Build and QA products in Shopify: titles, variants, pricing, compare-at, SKU/UPC, taxonomy, tags, collections, metafields/metaobjects, SEO fields, redirects
\n
●      Ensure data hygiene and consistency across attributes (fit, fabric, color, collection, season, gender, etc.)
\n
●      Own import workflows (CSV + bulk editor tools), QA after import, and fix edge cases
\n
 
\n
Launch readiness + content coordination
\n
●      Own a launch checklist and timeline, working with Content to ensure product imagery is shot, delivered, and complete before launch
\n
●      Ensure product images are optimized for conversion: correct ordering, consistent cropping/aspect ratios, compression/format, filenames, alt text
\n
●      Perform pre- and post-launch QA: PDP completeness, correct imagery, pricing accuracy, variant availability, size charts, and merchandising placement
\n
 
\n
Reporting + merchandising support (GA4-informed)
\n
●      Run daily/weekly reports for the ecommerce lead: best sellers, low stock, size sell-through, inventory risk, new arrivals performance, category/collection summaries
\n
●      Support basic GA4 reporting needs (pulling standard reports, assisting with funnel snapshots, flagging anomalies to the senior)Assist with merchandising execution in Shopify: collection ordering, badges, featured placements, cross-sell collection maintenance
\n
 
\n
Automation hygiene (Flow + MESA)
\n
●      Understand key Shopify Flow and MESA automations and the required tags/metafields that power them
\n
●      QA that new products/tags/metafields align with automation rules; help troubleshoot exceptions
\n
●      Maintain a simple automation reference doc (triggers, dependencies, common failure modes)
\n
 
\n
Success in the first 60–90 days
\n
●      Build a clean product setup process and “source of truth” sheet template for imports
\n
●      Reduce launch errors through checklists and QA
\n
●      Deliver consistent reporting cadence (including GA4 pulls) that supports trading decisions
\n
●      Establish safe procedures for changes that interact with Flow/MESA automations
\n
 
\n
About you
\n
Qualifications
\n
Must-have
\n
●      Advanced Google Sheets / Excel skills (xlookup/vlookup, index-match, pivot tables, query/filter, data validation; comfortable with CSV imports/exports)Strong Shopify admin experience, including bulk editing and product/variant setup
\n
●      Working proficiency in GA4 (able to pull ecommerce performance views, basic funnel checks, and troubleshoot obvious anomalies with guidance)Extremely detail-oriented with strong QA instincts and follow-through
\n
●      Tech-proficient and able to learn/maintain operational automations
\n
 
\n
Nice to have
\n
●      Experience with Algolia merchandising/search operations (synonyms, collections, search relevance support)
\n
●      Experience with catalog feeds (Google Merchant Center / Meta catalog) and basic troubleshooting
\n
●      Familiarity with image optimization best practices for ecommerce
\n
●      Experience with Shopify Flow, MESA, or similar workflow automation tools
\n
 
\n
Benefits
\n
●      15 days PTO, and 9 days sick pay annually
\n
●      Paid holidays
\n
●      Health, dental, and vision insurance with 75% premium coverage by Madhappy
\n
●      Retirement plans available
\n
●      $600 quarterly health stipends
\n
●      Employee discount and early access to products
","descriptionBodyPlain":"ECOMMERCE OPERATIONS ASSOCIATE\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n \nAbout the job\nWe’re looking for a highly detail-oriented Ecommerce Operations, Catalog & Reporting Specialist to keep madhappy.com running smoothly behind the scenes. This role owns product catalog setup and Shopify imports from VLP/linesheets, manages launch readiness checklists, coordinates with Content to ensure imagery is delivered on time, supports merchandising execution, and runs recurring reports for the ecommerce lead. You’ll also be tech-proficient and mindful of our automation ecosystem (Shopify Flow + MESA), ensuring catalog changes don’t break critical workflows.\n \nYou must be based in or willing to move to Los Angeles to be considered for this position.\n \nResponsibilities\nCatalog operations + Shopify imports (primary)\n●      Maintain and organize product data from VLP/linesheets and translate it into Shopify-ready imports\n●      Build and QA products in Shopify: titles, variants, pricing, compare-at, SKU/UPC, taxonomy, tags, collections, metafields/metaobjects, SEO fields, redirects\n●      Ensure data hygiene and consistency across attributes (fit, fabric, color, collection, season, gender, etc.)\n●      Own import workflows (CSV + bulk editor tools), QA after import, and fix edge cases\n \nLaunch readiness + content coordination\n●      Own a launch checklist and timeline, working with Content to ensure product imagery is shot, delivered, and complete before launch\n●      Ensure product images are optimized for conversion: correct ordering, consistent cropping/aspect ratios, compression/format, filenames, alt text\n●      Perform pre- and post-launch QA: PDP completeness, correct imagery, pricing accuracy, variant availability, size charts, and merchandising placement\n \nReporting + merchandising support (GA4-informed)\n●      Run daily/weekly reports for the ecommerce lead: best sellers, low stock, size sell-through, inventory risk, new arrivals performance, category/collection summaries\n●      Support basic GA4 reporting needs (pulling standard reports, assisting with funnel snapshots, flagging anomalies to the senior)Assist with merchandising execution in Shopify: collection ordering, badges, featured placements, cross-sell collection maintenance\n \nAutomation hygiene (Flow + MESA)\n●      Understand key Shopify Flow and MESA automations and the required tags/metafields that power them\n●      QA that new products/tags/metafields align with automation rules; help troubleshoot exceptions\n●      Maintain a simple automation reference doc (triggers, dependencies, common failure modes)\n \nSuccess in the first 60–90 days\n●      Build a clean product setup process and “source of truth” sheet template for imports\n●      Reduce launch errors through checklists and QA\n●      Deliver consistent reporting cadence (including GA4 pulls) that supports trading decisions\n●      Establish safe procedures for changes that interact with Flow/MESA automations\n \nAbout you\nQualifications\nMust-have\n●      Advanced Google Sheets / Excel skills (xlookup/vlookup, index-match, pivot tables, query/filter, data validation; comfortable with CSV imports/exports)Strong Shopify admin experience, including bulk editing and product/variant setup\n●      Working proficiency in GA4 (able to pull ecommerce performance views, basic funnel checks, and troubleshoot obvious anomalies with guidance)Extremely detail-oriented with strong QA instincts and follow-through\n●      Tech-proficient and able to learn/maintain operational automations\n \nNice to have\n●      Experience with Algolia merchandising/search operations (synonyms, collections, search relevance support)\n●      Experience with catalog feeds (Google Merchant Center / Meta catalog) and basic troubleshooting\n●      Familiarity with image optimization best practices for ecommerce\n●      Experience with Shopify Flow, MESA, or similar workflow automation tools\n \nBenefits\n●      15 days PTO, and 9 days sick pay annually\n●      Paid holidays\n●      Health, dental, and vision insurance with 75% premium coverage by Madhappy\n●      Retirement plans available\n●      $600 quarterly health stipends\n●      Employee discount and early access to products\n","hostedUrl":"https://jobs.lever.co/madhappy/ef3e9601-45c8-48b2-943a-efce9d7ccc2c","applyUrl":"https://jobs.lever.co/madhappy/ef3e9601-45c8-48b2-943a-efce9d7ccc2c/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Seasonal","location":"Aspen, CO","team":"Retail","allLocations":["Aspen, CO"]},"createdAt":1779130138171,"descriptionPlain":"ASPEN STORE SUPERVISOR\nMadhappy develops and designs goods for the curious. We hope to serve as optimistic guides: cultivating community, elevating connection, and nurturing a world linked by shared experience.\n \nAbout the job\nWe are looking to hire a seasonal Retail Store Supervisor for Madhappy in Aspen, CO beginning in December 2025.\n \nIn this position, you will be responsible for leading the charge on Madhappy's physical presence through our retail pop-up. Along with the store manager, you will own opening and operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.\n \nResponsibilities\n●      Oversee and participate in all aspects of retail operations for this store - including inventory management, scheduling, staffing, cleanliness, preparations, and more\n●      Learn and develop a true understanding of the Madhappy brand and customer base\n●      Work with the store manager and HQ to bring the vision to life\n●      Help recruit and lead the location staff\n●      Work with your team to report on results and find new efficiencies\n●      Analyze key performance metrics and provide guidance for your store to achieve market goals and profitability targets\n \nBenefits\n●      Welcome gift :)\n●      Employee discount and early access to products\n \nAbout you\nQualifications\n●      2+ years of previous retail management or supervisor experience\n●      Familiarity with Shopify preferred\n●      Must have open availability for term of pop-up\n●      Proven comfort in fast-paced experience is necessary\n \nCharacteristics\n●      Excellent leadership skills with the ability to train and lead others while holding them accountable for results\n●      Strong communication skills, including the ability to work cross functionally with all levels and teams\n●      Solutions-oriented\n●      Business minded and analytical\n●      Alignment with our mental health mission\n●      Passionate about creating a unique and exceptional customer experience\n \n$28/hr\n","description":"
ASPEN STORE SUPERVISOR
\n
Madhappy develops and designs goods for the curious. We hope to serve as optimistic guides: cultivating community, elevating connection, and nurturing a world linked by shared experience.
\n
 
\n
About the job
\n
We are looking to hire a seasonal Retail Store Supervisor for Madhappy in Aspen, CO beginning in December 2025.
\n
 
\n
In this position, you will be responsible for leading the charge on Madhappy's physical presence through our retail pop-up. Along with the store manager, you will own opening and operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.
\n
 
\n
Responsibilities
\n
●      Oversee and participate in all aspects of retail operations for this store - including inventory management, scheduling, staffing, cleanliness, preparations, and more
\n
●      Learn and develop a true understanding of the Madhappy brand and customer base
\n
●      Work with the store manager and HQ to bring the vision to life
\n
●      Help recruit and lead the location staff
\n
●      Work with your team to report on results and find new efficiencies
\n
●      Analyze key performance metrics and provide guidance for your store to achieve market goals and profitability targets
\n
 
\n
Benefits
\n
●      Welcome gift :)
\n
●      Employee discount and early access to products
\n
 
\n
About you
\n
Qualifications
\n
●      2+ years of previous retail management or supervisor experience
\n
●      Familiarity with Shopify preferred
\n
●      Must have open availability for term of pop-up
\n
●      Proven comfort in fast-paced experience is necessary
\n
 
\n
Characteristics
\n
●      Excellent leadership skills with the ability to train and lead others while holding them accountable for results
\n
●      Strong communication skills, including the ability to work cross functionally with all levels and teams
\n
●      Solutions-oriented
\n
●      Business minded and analytical
\n
●      Alignment with our mental health mission
\n
●      Passionate about creating a unique and exceptional customer experience
\n
 
\n
$28/hr
","id":"2bd9f32b-6da2-4528-9188-26383d84944d","lists":[],"text":"Madhappy Aspen Full-Time Store Supervisor","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
ASPEN STORE SUPERVISOR
\n
Madhappy develops and designs goods for the curious. We hope to serve as optimistic guides: cultivating community, elevating connection, and nurturing a world linked by shared experience.
\n
 
\n
About the job
\n
We are looking to hire a seasonal Retail Store Supervisor for Madhappy in Aspen, CO beginning in December 2025.
\n
 
\n
In this position, you will be responsible for leading the charge on Madhappy's physical presence through our retail pop-up. Along with the store manager, you will own opening and operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.
\n
 
\n
Responsibilities
\n
●      Oversee and participate in all aspects of retail operations for this store - including inventory management, scheduling, staffing, cleanliness, preparations, and more
\n
●      Learn and develop a true understanding of the Madhappy brand and customer base
\n
●      Work with the store manager and HQ to bring the vision to life
\n
●      Help recruit and lead the location staff
\n
●      Work with your team to report on results and find new efficiencies
\n
●      Analyze key performance metrics and provide guidance for your store to achieve market goals and profitability targets
\n
 
\n
Benefits
\n
●      Welcome gift :)
\n
●      Employee discount and early access to products
\n
 
\n
About you
\n
Qualifications
\n
●      2+ years of previous retail management or supervisor experience
\n
●      Familiarity with Shopify preferred
\n
●      Must have open availability for term of pop-up
\n
●      Proven comfort in fast-paced experience is necessary
\n
 
\n
Characteristics
\n
●      Excellent leadership skills with the ability to train and lead others while holding them accountable for results
\n
●      Strong communication skills, including the ability to work cross functionally with all levels and teams
\n
●      Solutions-oriented
\n
●      Business minded and analytical
\n
●      Alignment with our mental health mission
\n
●      Passionate about creating a unique and exceptional customer experience
\n
 
\n
$28/hr
","descriptionBodyPlain":"ASPEN STORE SUPERVISOR\nMadhappy develops and designs goods for the curious. We hope to serve as optimistic guides: cultivating community, elevating connection, and nurturing a world linked by shared experience.\n \nAbout the job\nWe are looking to hire a seasonal Retail Store Supervisor for Madhappy in Aspen, CO beginning in December 2025.\n \nIn this position, you will be responsible for leading the charge on Madhappy's physical presence through our retail pop-up. Along with the store manager, you will own opening and operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.\n \nResponsibilities\n●      Oversee and participate in all aspects of retail operations for this store - including inventory management, scheduling, staffing, cleanliness, preparations, and more\n●      Learn and develop a true understanding of the Madhappy brand and customer base\n●      Work with the store manager and HQ to bring the vision to life\n●      Help recruit and lead the location staff\n●      Work with your team to report on results and find new efficiencies\n●      Analyze key performance metrics and provide guidance for your store to achieve market goals and profitability targets\n \nBenefits\n●      Welcome gift :)\n●      Employee discount and early access to products\n \nAbout you\nQualifications\n●      2+ years of previous retail management or supervisor experience\n●      Familiarity with Shopify preferred\n●      Must have open availability for term of pop-up\n●      Proven comfort in fast-paced experience is necessary\n \nCharacteristics\n●      Excellent leadership skills with the ability to train and lead others while holding them accountable for results\n●      Strong communication skills, including the ability to work cross functionally with all levels and teams\n●      Solutions-oriented\n●      Business minded and analytical\n●      Alignment with our mental health mission\n●      Passionate about creating a unique and exceptional customer experience\n \n$28/hr\n","hostedUrl":"https://jobs.lever.co/madhappy/2bd9f32b-6da2-4528-9188-26383d84944d","applyUrl":"https://jobs.lever.co/madhappy/2bd9f32b-6da2-4528-9188-26383d84944d/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Part-Time","location":"Aspen, CO","team":"Retail","allLocations":["Aspen, CO"]},"createdAt":1771369240005,"descriptionPlain":"ASPEN STORE ASSOCIATE\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that. \n\nAbout the job\nWe are looking to hire seasonal store associates for Madhappy in Aspen, CO.\n\nIn this position, you will be responsible for ensuring superior service to all customers, maintain high-standards of operations for the store, and represent what Madhappy stands for well. This role will report directly to our store supervisor and store manager.\n\nThe Aspen store will be open for the 2026 Summer season, and this role will be expected to work at this location only from June to September 2026.\n\nResponsibilities\n●      Establish a constant focus on the brand, continually driving engagement, knowledge and passion for the brand across the store team.\n●      Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs.\n●      Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!).\n●      Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly.\n●      Maintain store aesthetics by making sure product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that the garments are folded and hung properly.\n●      Keeping up the store appearance by cleaning fitting rooms, displays, wiping down mirrors, dusting, and maintaining organization.\n●      Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience.\n●      Receiving, returning and transferring shipments, including online fulfillment and store-to-store transfers.\n●      Work closely with the store manager to ensure constant communication amongst the team, and all operations are running in a smooth manner.\n\nAbout you\nQualifications\n●      1+ years of retail associate experience\n●      Preference for experience in fashion/apparel\n●      Previous experience working in a small team environment\n●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed\n●      Ability to work the duration of the store opening, as needed\n●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members\n●      Familiarity with the Madhappy brand and mission\n\nCharacteristics\n●      Can thrive in a high volume, high traffic start-up environment\n●      Detail oriented and culturally aware\n●      Interest in fashion/apparel and mental health\n●      Honest & have integrity\n●      Ability to think critically and solve problems when they arise\n●      A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites\n\nBenefits\n●      Welcome gift :)\n●      Employee discount and early access to products\n\n$23/hr\n","description":"
ASPEN STORE ASSOCIATE
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that. 

About the job
We are looking to hire seasonal store associates for Madhappy in Aspen, CO.

In this position, you will be responsible for ensuring superior service to all customers, maintain high-standards of operations for the store, and represent what Madhappy stands for well. This role will report directly to our store supervisor and store manager.

The Aspen store will be open for the 2026 Summer season, and this role will be expected to work at this location only from June to September 2026.

Responsibilities
●      Establish a constant focus on the brand, continually driving engagement, knowledge and passion for the brand across the store team.
●      Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs.
●      Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!).
●      Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly.
●      Maintain store aesthetics by making sure product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that the garments are folded and hung properly.
●      Keeping up the store appearance by cleaning fitting rooms, displays, wiping down mirrors, dusting, and maintaining organization.
●      Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience.
●      Receiving, returning and transferring shipments, including online fulfillment and store-to-store transfers.
●      Work closely with the store manager to ensure constant communication amongst the team, and all operations are running in a smooth manner.

About you
Qualifications
●      1+ years of retail associate experience
●      Preference for experience in fashion/apparel
●      Previous experience working in a small team environment
●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed
●      Ability to work the duration of the store opening, as needed
●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
●      Familiarity with the Madhappy brand and mission

Characteristics
●      Can thrive in a high volume, high traffic start-up environment
●      Detail oriented and culturally aware
●      Interest in fashion/apparel and mental health
●      Honest & have integrity
●      Ability to think critically and solve problems when they arise
●      A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites

Benefits
●      Welcome gift :)
●      Employee discount and early access to products

$23/hr
","id":"0692a9c3-606b-4c3e-9eaa-3936912284be","lists":[],"text":"Madhappy Aspen Part-Time Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
ASPEN STORE ASSOCIATE
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that. 

About the job
We are looking to hire seasonal store associates for Madhappy in Aspen, CO.

In this position, you will be responsible for ensuring superior service to all customers, maintain high-standards of operations for the store, and represent what Madhappy stands for well. This role will report directly to our store supervisor and store manager.

The Aspen store will be open for the 2026 Summer season, and this role will be expected to work at this location only from June to September 2026.

Responsibilities
●      Establish a constant focus on the brand, continually driving engagement, knowledge and passion for the brand across the store team.
●      Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs.
●      Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!).
●      Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly.
●      Maintain store aesthetics by making sure product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that the garments are folded and hung properly.
●      Keeping up the store appearance by cleaning fitting rooms, displays, wiping down mirrors, dusting, and maintaining organization.
●      Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience.
●      Receiving, returning and transferring shipments, including online fulfillment and store-to-store transfers.
●      Work closely with the store manager to ensure constant communication amongst the team, and all operations are running in a smooth manner.

About you
Qualifications
●      1+ years of retail associate experience
●      Preference for experience in fashion/apparel
●      Previous experience working in a small team environment
●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed
●      Ability to work the duration of the store opening, as needed
●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
●      Familiarity with the Madhappy brand and mission

Characteristics
●      Can thrive in a high volume, high traffic start-up environment
●      Detail oriented and culturally aware
●      Interest in fashion/apparel and mental health
●      Honest & have integrity
●      Ability to think critically and solve problems when they arise
●      A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites

Benefits
●      Welcome gift :)
●      Employee discount and early access to products

$23/hr
","descriptionBodyPlain":"ASPEN STORE ASSOCIATE\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that. \n\nAbout the job\nWe are looking to hire seasonal store associates for Madhappy in Aspen, CO.\n\nIn this position, you will be responsible for ensuring superior service to all customers, maintain high-standards of operations for the store, and represent what Madhappy stands for well. This role will report directly to our store supervisor and store manager.\n\nThe Aspen store will be open for the 2026 Summer season, and this role will be expected to work at this location only from June to September 2026.\n\nResponsibilities\n●      Establish a constant focus on the brand, continually driving engagement, knowledge and passion for the brand across the store team.\n●      Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs.\n●      Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!).\n●      Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly.\n●      Maintain store aesthetics by making sure product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that the garments are folded and hung properly.\n●      Keeping up the store appearance by cleaning fitting rooms, displays, wiping down mirrors, dusting, and maintaining organization.\n●      Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience.\n●      Receiving, returning and transferring shipments, including online fulfillment and store-to-store transfers.\n●      Work closely with the store manager to ensure constant communication amongst the team, and all operations are running in a smooth manner.\n\nAbout you\nQualifications\n●      1+ years of retail associate experience\n●      Preference for experience in fashion/apparel\n●      Previous experience working in a small team environment\n●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed\n●      Ability to work the duration of the store opening, as needed\n●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members\n●      Familiarity with the Madhappy brand and mission\n\nCharacteristics\n●      Can thrive in a high volume, high traffic start-up environment\n●      Detail oriented and culturally aware\n●      Interest in fashion/apparel and mental health\n●      Honest & have integrity\n●      Ability to think critically and solve problems when they arise\n●      A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites\n\nBenefits\n●      Welcome gift :)\n●      Employee discount and early access to products\n\n$23/hr\n","hostedUrl":"https://jobs.lever.co/madhappy/0692a9c3-606b-4c3e-9eaa-3936912284be","applyUrl":"https://jobs.lever.co/madhappy/0692a9c3-606b-4c3e-9eaa-3936912284be/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Part-Time","location":"Malibu, CA","team":"Retail","allLocations":["Malibu, CA"]},"createdAt":1768427842674,"descriptionPlain":"MALIBU PANTRY BY MADHAPPY PART-TIME BARISTA \nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nPantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.\n \nAbout the job\nWe are looking to hire a part-time barista for our Pantry by Madhappy flagship location in Malibu.\nIn this position, you will be responsible for ensuring superior service to all customers, maintaining high-standards of operations for the store, and representing what Madhappy stands for.\n \nYou must be based in the Los Angeles metropolitan area to be considered for this position.\n \nResponsibilities\n●  Greet every customer warmly, creating meaningful connections by answering questions and offering thoughtful, personalized recommendations.\n●  Prepare coffee, tea, and specialty beverages with precision and consistency, prioritizing quality to deliver an exceptional customer experience.\n●  Operate and maintain the ice cream machine, including proper setup, daily cleaning, restocking, and serving ice cream according to brand and food-safety standards.\n●  Maintain cleanliness and organization throughout both work and customer areas by wiping down surfaces, dusting, and keeping the shop polished, welcoming, and guest-ready at all times.\n●  Demonstrate consistent care and respect for all equipment, including the espresso machine, grinders, PUQ press, knock box, and ice cream machine, ensuring proper use, cleanliness, and functionality.\n \nAbout you\nQualifications\n●  1+ years of coffee and/or coffee related experience\n●  Knowledge of coffee and experience in matcha preparation\n●  Previous experience working in a small team environment\n●  Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed\n●  Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members\n●  Familiarity with the Madhappy brand and mission\n \nCharacteristics\n●  Can build authentic and meaningful connections with customers, fostering a welcoming and inclusive atmosphere\n●  Adaptable to both quiet and fast-paced environments with ease, maintaining focus and efficiency.\n●  Demonstrate honesty and integrity in all aspects of work, earning trust from both customers and team members\n●  Approach challenges with a problem-solving mindset, resolving issues quickly and effectively as they arise\n \nBenefits\n●  Up to 96 hours of PTO annually based upon hours worked\n●  Welcome gift :)\n●  Employee discount and early access to products\n \n$17.27/hr plus tips\n","description":"
MALIBU PANTRY BY MADHAPPY PART-TIME BARISTA 
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.
\n
 
\n
About the job
\n
We are looking to hire a part-time barista for our Pantry by Madhappy flagship location in Malibu.
\n
In this position, you will be responsible for ensuring superior service to all customers, maintaining high-standards of operations for the store, and representing what Madhappy stands for.
\n
 
\n
You must be based in the Los Angeles metropolitan area to be considered for this position.
\n
 
\n
Responsibilities
\n
●  Greet every customer warmly, creating meaningful connections by answering questions and offering thoughtful, personalized recommendations.
\n
●  Prepare coffee, tea, and specialty beverages with precision and consistency, prioritizing quality to deliver an exceptional customer experience.
\n
●  Operate and maintain the ice cream machine, including proper setup, daily cleaning, restocking, and serving ice cream according to brand and food-safety standards.
\n
●  Maintain cleanliness and organization throughout both work and customer areas by wiping down surfaces, dusting, and keeping the shop polished, welcoming, and guest-ready at all times.
\n
●  Demonstrate consistent care and respect for all equipment, including the espresso machine, grinders, PUQ press, knock box, and ice cream machine, ensuring proper use, cleanliness, and functionality.
\n
 
\n
About you
\n
Qualifications
\n
●  1+ years of coffee and/or coffee related experience
\n
●  Knowledge of coffee and experience in matcha preparation
\n
●  Previous experience working in a small team environment
\n
●  Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed
\n
●  Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
\n
●  Familiarity with the Madhappy brand and mission
\n
 
\n
Characteristics
\n
●  Can build authentic and meaningful connections with customers, fostering a welcoming and inclusive atmosphere
\n
●  Adaptable to both quiet and fast-paced environments with ease, maintaining focus and efficiency.
\n
●  Demonstrate honesty and integrity in all aspects of work, earning trust from both customers and team members
\n
●  Approach challenges with a problem-solving mindset, resolving issues quickly and effectively as they arise
\n
 
\n
Benefits
\n
●  Up to 96 hours of PTO annually based upon hours worked
\n
●  Welcome gift :)
\n
●  Employee discount and early access to products
\n
 
\n
$17.27/hr plus tips
","id":"7f22cdb1-5b3c-4a2e-965d-d24a54060454","lists":[],"text":"Madhappy Malibu Pantry Part-Time Barista","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
MALIBU PANTRY BY MADHAPPY PART-TIME BARISTA 
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.
\n
 
\n
About the job
\n
We are looking to hire a part-time barista for our Pantry by Madhappy flagship location in Malibu.
\n
In this position, you will be responsible for ensuring superior service to all customers, maintaining high-standards of operations for the store, and representing what Madhappy stands for.
\n
 
\n
You must be based in the Los Angeles metropolitan area to be considered for this position.
\n
 
\n
Responsibilities
\n
●  Greet every customer warmly, creating meaningful connections by answering questions and offering thoughtful, personalized recommendations.
\n
●  Prepare coffee, tea, and specialty beverages with precision and consistency, prioritizing quality to deliver an exceptional customer experience.
\n
●  Operate and maintain the ice cream machine, including proper setup, daily cleaning, restocking, and serving ice cream according to brand and food-safety standards.
\n
●  Maintain cleanliness and organization throughout both work and customer areas by wiping down surfaces, dusting, and keeping the shop polished, welcoming, and guest-ready at all times.
\n
●  Demonstrate consistent care and respect for all equipment, including the espresso machine, grinders, PUQ press, knock box, and ice cream machine, ensuring proper use, cleanliness, and functionality.
\n
 
\n
About you
\n
Qualifications
\n
●  1+ years of coffee and/or coffee related experience
\n
●  Knowledge of coffee and experience in matcha preparation
\n
●  Previous experience working in a small team environment
\n
●  Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed
\n
●  Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
\n
●  Familiarity with the Madhappy brand and mission
\n
 
\n
Characteristics
\n
●  Can build authentic and meaningful connections with customers, fostering a welcoming and inclusive atmosphere
\n
●  Adaptable to both quiet and fast-paced environments with ease, maintaining focus and efficiency.
\n
●  Demonstrate honesty and integrity in all aspects of work, earning trust from both customers and team members
\n
●  Approach challenges with a problem-solving mindset, resolving issues quickly and effectively as they arise
\n
 
\n
Benefits
\n
●  Up to 96 hours of PTO annually based upon hours worked
\n
●  Welcome gift :)
\n
●  Employee discount and early access to products
\n
 
\n
$17.27/hr plus tips
","descriptionBodyPlain":"MALIBU PANTRY BY MADHAPPY PART-TIME BARISTA \nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nPantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.\n \nAbout the job\nWe are looking to hire a part-time barista for our Pantry by Madhappy flagship location in Malibu.\nIn this position, you will be responsible for ensuring superior service to all customers, maintaining high-standards of operations for the store, and representing what Madhappy stands for.\n \nYou must be based in the Los Angeles metropolitan area to be considered for this position.\n \nResponsibilities\n●  Greet every customer warmly, creating meaningful connections by answering questions and offering thoughtful, personalized recommendations.\n●  Prepare coffee, tea, and specialty beverages with precision and consistency, prioritizing quality to deliver an exceptional customer experience.\n●  Operate and maintain the ice cream machine, including proper setup, daily cleaning, restocking, and serving ice cream according to brand and food-safety standards.\n●  Maintain cleanliness and organization throughout both work and customer areas by wiping down surfaces, dusting, and keeping the shop polished, welcoming, and guest-ready at all times.\n●  Demonstrate consistent care and respect for all equipment, including the espresso machine, grinders, PUQ press, knock box, and ice cream machine, ensuring proper use, cleanliness, and functionality.\n \nAbout you\nQualifications\n●  1+ years of coffee and/or coffee related experience\n●  Knowledge of coffee and experience in matcha preparation\n●  Previous experience working in a small team environment\n●  Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed\n●  Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members\n●  Familiarity with the Madhappy brand and mission\n \nCharacteristics\n●  Can build authentic and meaningful connections with customers, fostering a welcoming and inclusive atmosphere\n●  Adaptable to both quiet and fast-paced environments with ease, maintaining focus and efficiency.\n●  Demonstrate honesty and integrity in all aspects of work, earning trust from both customers and team members\n●  Approach challenges with a problem-solving mindset, resolving issues quickly and effectively as they arise\n \nBenefits\n●  Up to 96 hours of PTO annually based upon hours worked\n●  Welcome gift :)\n●  Employee discount and early access to products\n \n$17.27/hr plus tips\n","hostedUrl":"https://jobs.lever.co/madhappy/7f22cdb1-5b3c-4a2e-965d-d24a54060454","applyUrl":"https://jobs.lever.co/madhappy/7f22cdb1-5b3c-4a2e-965d-d24a54060454/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Full-Time","location":"New York, NY","team":"Retail","allLocations":["New York, NY"]},"createdAt":1775861392172,"descriptionPlain":"NOLITA FULL-TIME SUPERVISOR\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nAbout the job\nWe are looking to hire a full-time store supervisor for our Madhappy flagship location in Nolita, New York City.\n \nThe store supervisor is responsible for supporting the General Manager in driving sales, managing daily operations, and leading the store team. This role will play a key part in developing the store’s clientele, ensuring operational excellence, and upholding Madhappy’s brand values.\n \nYou must be based in New York City to be considered for this position.\n \nKey Responsibilities\nSales & Business Development\n●      Partner with the General Manager to drive sales and meet or exceed store targets.\n●      Actively engage with customers to build relationships, increase conversion, and drive client retention.\n●      Support the execution of business strategies to optimize store performance and profitability.\n●      Monitor and track key sales metrics, assisting in implementing strategies to improve results.\n \nOperations & Store Management\n●      Assist in overseeing store operations, including inventory management, stock replenishment, and loss prevention.\n●      Ensure the store maintains high standards of cleanliness, organization, and overall readiness.\n●      Step into leadership responsibilities in the absence of the General Manager.\n \nTeam Leadership & Development\n●      Lead by example, providing exceptional customer service and motivating the team to do the same.\n●      Assist with onboarding, training, and coaching new hires to ensure strong performance and growth.\n●      Provide ongoing support and feedback to team members to foster a positive and results-driven work environment.\n●      Help ensure all staff members understand and align with Madhappy’s brand mission and values.\n \nCustomer Experience & Clientele\n●      Deliver a best-in-class shopping experience by ensuring all team members are knowledgeable, approachable, and customer-focused.\n●      Support and drive the store’s clienteling program to build strong customer relationships.\n●      Resolve customer concerns and issues professionally to ensure customer satisfaction and loyalty.\n●      Maintain a welcoming and inclusive environment that aligns with Madhappy’s commitment to mental well-being.\n \nQualifications\n●      2+ years of retail experience, with at least 1 year in a leadership or supervisory role.\n●      Strong sales acumen with a proven track record of meeting or exceeding goals.\n●      Experience in clienteling and building long-term customer relationships.\n●      Strong communication and leadership skills, with the ability to motivate and develop a team.\n●      Ability to multitask and thrive in a fast-paced, dynamic environment.\n●      Passion for Madhappy’s mission and a commitment to delivering a top-tier customer experience.\n●      Merchandising background is preferred.\n \nBenefits\n●      Up to 96 hours of PTO annually\n●      Health, dental, and vision insurance\n●      Retirement plans available\n●      Quarterly fitness and mental health stipend\n●      Welcome gift :) Employee discount and early access to products\n●      Monthly performance bonus\n \n$24/hr\n","description":"
NOLITA FULL-TIME SUPERVISOR
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
About the job
\n
We are looking to hire a full-time store supervisor for our Madhappy flagship location in Nolita, New York City.
\n
 
\n
The store supervisor is responsible for supporting the General Manager in driving sales, managing daily operations, and leading the store team. This role will play a key part in developing the store’s clientele, ensuring operational excellence, and upholding Madhappy’s brand values.
\n
 
\n
You must be based in New York City to be considered for this position.
\n
 
\n
Key Responsibilities
\n
Sales & Business Development
\n
●      Partner with the General Manager to drive sales and meet or exceed store targets.
\n
●      Actively engage with customers to build relationships, increase conversion, and drive client retention.
\n
●      Support the execution of business strategies to optimize store performance and profitability.
\n
●      Monitor and track key sales metrics, assisting in implementing strategies to improve results.
\n
 
\n
Operations & Store Management
\n
●      Assist in overseeing store operations, including inventory management, stock replenishment, and loss prevention.
\n
●      Ensure the store maintains high standards of cleanliness, organization, and overall readiness.
\n
●      Step into leadership responsibilities in the absence of the General Manager.
\n
 
\n
Team Leadership & Development
\n
●      Lead by example, providing exceptional customer service and motivating the team to do the same.
\n
●      Assist with onboarding, training, and coaching new hires to ensure strong performance and growth.
\n
●      Provide ongoing support and feedback to team members to foster a positive and results-driven work environment.
\n
●      Help ensure all staff members understand and align with Madhappy’s brand mission and values.
\n
 
\n
Customer Experience & Clientele
\n
●      Deliver a best-in-class shopping experience by ensuring all team members are knowledgeable, approachable, and customer-focused.
\n
●      Support and drive the store’s clienteling program to build strong customer relationships.
\n
●      Resolve customer concerns and issues professionally to ensure customer satisfaction and loyalty.
\n
●      Maintain a welcoming and inclusive environment that aligns with Madhappy’s commitment to mental well-being.
\n
 
\n
Qualifications
\n
●      2+ years of retail experience, with at least 1 year in a leadership or supervisory role.
\n
●      Strong sales acumen with a proven track record of meeting or exceeding goals.
\n
●      Experience in clienteling and building long-term customer relationships.
\n
●      Strong communication and leadership skills, with the ability to motivate and develop a team.
\n
●      Ability to multitask and thrive in a fast-paced, dynamic environment.
\n
●      Passion for Madhappy’s mission and a commitment to delivering a top-tier customer experience.
\n
●      Merchandising background is preferred.
\n
 
\n
Benefits
\n
●      Up to 96 hours of PTO annually
\n
●      Health, dental, and vision insurance
\n
●      Retirement plans available
\n
●      Quarterly fitness and mental health stipend
\n
●      Welcome gift :) Employee discount and early access to products
\n
●      Monthly performance bonus
\n
 
\n
$24/hr
","id":"2660d8f3-b508-4a10-a5fa-f6bc60ab9c9d","lists":[],"text":"Madhappy NYC Full-Time Store Supervisor","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
NOLITA FULL-TIME SUPERVISOR
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
About the job
\n
We are looking to hire a full-time store supervisor for our Madhappy flagship location in Nolita, New York City.
\n
 
\n
The store supervisor is responsible for supporting the General Manager in driving sales, managing daily operations, and leading the store team. This role will play a key part in developing the store’s clientele, ensuring operational excellence, and upholding Madhappy’s brand values.
\n
 
\n
You must be based in New York City to be considered for this position.
\n
 
\n
Key Responsibilities
\n
Sales & Business Development
\n
●      Partner with the General Manager to drive sales and meet or exceed store targets.
\n
●      Actively engage with customers to build relationships, increase conversion, and drive client retention.
\n
●      Support the execution of business strategies to optimize store performance and profitability.
\n
●      Monitor and track key sales metrics, assisting in implementing strategies to improve results.
\n
 
\n
Operations & Store Management
\n
●      Assist in overseeing store operations, including inventory management, stock replenishment, and loss prevention.
\n
●      Ensure the store maintains high standards of cleanliness, organization, and overall readiness.
\n
●      Step into leadership responsibilities in the absence of the General Manager.
\n
 
\n
Team Leadership & Development
\n
●      Lead by example, providing exceptional customer service and motivating the team to do the same.
\n
●      Assist with onboarding, training, and coaching new hires to ensure strong performance and growth.
\n
●      Provide ongoing support and feedback to team members to foster a positive and results-driven work environment.
\n
●      Help ensure all staff members understand and align with Madhappy’s brand mission and values.
\n
 
\n
Customer Experience & Clientele
\n
●      Deliver a best-in-class shopping experience by ensuring all team members are knowledgeable, approachable, and customer-focused.
\n
●      Support and drive the store’s clienteling program to build strong customer relationships.
\n
●      Resolve customer concerns and issues professionally to ensure customer satisfaction and loyalty.
\n
●      Maintain a welcoming and inclusive environment that aligns with Madhappy’s commitment to mental well-being.
\n
 
\n
Qualifications
\n
●      2+ years of retail experience, with at least 1 year in a leadership or supervisory role.
\n
●      Strong sales acumen with a proven track record of meeting or exceeding goals.
\n
●      Experience in clienteling and building long-term customer relationships.
\n
●      Strong communication and leadership skills, with the ability to motivate and develop a team.
\n
●      Ability to multitask and thrive in a fast-paced, dynamic environment.
\n
●      Passion for Madhappy’s mission and a commitment to delivering a top-tier customer experience.
\n
●      Merchandising background is preferred.
\n
 
\n
Benefits
\n
●      Up to 96 hours of PTO annually
\n
●      Health, dental, and vision insurance
\n
●      Retirement plans available
\n
●      Quarterly fitness and mental health stipend
\n
●      Welcome gift :) Employee discount and early access to products
\n
●      Monthly performance bonus
\n
 
\n
$24/hr
","descriptionBodyPlain":"NOLITA FULL-TIME SUPERVISOR\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nAbout the job\nWe are looking to hire a full-time store supervisor for our Madhappy flagship location in Nolita, New York City.\n \nThe store supervisor is responsible for supporting the General Manager in driving sales, managing daily operations, and leading the store team. This role will play a key part in developing the store’s clientele, ensuring operational excellence, and upholding Madhappy’s brand values.\n \nYou must be based in New York City to be considered for this position.\n \nKey Responsibilities\nSales & Business Development\n●      Partner with the General Manager to drive sales and meet or exceed store targets.\n●      Actively engage with customers to build relationships, increase conversion, and drive client retention.\n●      Support the execution of business strategies to optimize store performance and profitability.\n●      Monitor and track key sales metrics, assisting in implementing strategies to improve results.\n \nOperations & Store Management\n●      Assist in overseeing store operations, including inventory management, stock replenishment, and loss prevention.\n●      Ensure the store maintains high standards of cleanliness, organization, and overall readiness.\n●      Step into leadership responsibilities in the absence of the General Manager.\n \nTeam Leadership & Development\n●      Lead by example, providing exceptional customer service and motivating the team to do the same.\n●      Assist with onboarding, training, and coaching new hires to ensure strong performance and growth.\n●      Provide ongoing support and feedback to team members to foster a positive and results-driven work environment.\n●      Help ensure all staff members understand and align with Madhappy’s brand mission and values.\n \nCustomer Experience & Clientele\n●      Deliver a best-in-class shopping experience by ensuring all team members are knowledgeable, approachable, and customer-focused.\n●      Support and drive the store’s clienteling program to build strong customer relationships.\n●      Resolve customer concerns and issues professionally to ensure customer satisfaction and loyalty.\n●      Maintain a welcoming and inclusive environment that aligns with Madhappy’s commitment to mental well-being.\n \nQualifications\n●      2+ years of retail experience, with at least 1 year in a leadership or supervisory role.\n●      Strong sales acumen with a proven track record of meeting or exceeding goals.\n●      Experience in clienteling and building long-term customer relationships.\n●      Strong communication and leadership skills, with the ability to motivate and develop a team.\n●      Ability to multitask and thrive in a fast-paced, dynamic environment.\n●      Passion for Madhappy’s mission and a commitment to delivering a top-tier customer experience.\n●      Merchandising background is preferred.\n \nBenefits\n●      Up to 96 hours of PTO annually\n●      Health, dental, and vision insurance\n●      Retirement plans available\n●      Quarterly fitness and mental health stipend\n●      Welcome gift :) Employee discount and early access to products\n●      Monthly performance bonus\n \n$24/hr\n","hostedUrl":"https://jobs.lever.co/madhappy/2660d8f3-b508-4a10-a5fa-f6bc60ab9c9d","applyUrl":"https://jobs.lever.co/madhappy/2660d8f3-b508-4a10-a5fa-f6bc60ab9c9d/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Full-Time","location":"New York, NY","team":"Retail","allLocations":["New York, NY"]},"createdAt":1777579410008,"descriptionPlain":"MADHAPPY NYC PANTRY FULL-TIME CAFE SHIFT LEAD\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nPantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.\n \nAbout the job\nWe are looking to hire a full-time Cafe Shift Lead for Madhappy at our Flagship location in Nolita. In this position, along with the store manager, you will own operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.\n \nYou must be based in or willing to move to New York City metropolitan area to be considered for this position.\n \nResponsibilities\n●      Inventory management, scheduling, staffing, cleanliness, preparations, and more\n●      Learn and develop a true understanding of the Madhappy brand and customer base\n●      Work with the store manager and HQ to bring the vision to life\n●      Help recruit and lead the location staff\n●      Willing to help whenever and however needed so team feels supported\n \nAbout you\nQualifications\n●      2+ years of coffee and/or coffee related experience\n●      Basic knowledge of food and beverage preparation\n●      Previous experience working in a small team environment\n●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed\n●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members\n●      Familiarity with the Madhappy brand and mission\n●      Valid New York Food Handler's License\n \nCharacteristics\n●      Strong communication skills, including the ability to lead and work cross functionally with all levels and teams\n●      Solutions-oriented\n●      Alignment with our mental health mission\n●      Passionate about creating a unique and exceptional customer experience\n \nBenefits\n●      Up to 96 hours of PTO annually\n●      Health, dental, and vision insurance\n●      Retirement plans available\n●      Quarterly fitness and mental health stipend\n●      Welcome gift :) Employee discount and early access to products\n \n$22/hr\n","description":"
MADHAPPY NYC PANTRY FULL-TIME CAFE SHIFT LEAD
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.
\n
 
\n
About the job
\n
We are looking to hire a full-time Cafe Shift Lead for Madhappy at our Flagship location in Nolita. In this position, along with the store manager, you will own operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.
\n
 
\n
You must be based in or willing to move to New York City metropolitan area to be considered for this position.
\n
 
\n
Responsibilities
\n
●      Inventory management, scheduling, staffing, cleanliness, preparations, and more
\n
●      Learn and develop a true understanding of the Madhappy brand and customer base
\n
●      Work with the store manager and HQ to bring the vision to life
\n
●      Help recruit and lead the location staff
\n
●      Willing to help whenever and however needed so team feels supported
\n
 
\n
About you
\n
Qualifications
\n
●      2+ years of coffee and/or coffee related experience
\n
●      Basic knowledge of food and beverage preparation
\n
●      Previous experience working in a small team environment
\n
●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed
\n
●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
\n
●      Familiarity with the Madhappy brand and mission
\n
●      Valid New York Food Handler's License
\n
 
\n
Characteristics
\n
●      Strong communication skills, including the ability to lead and work cross functionally with all levels and teams
\n
●      Solutions-oriented
\n
●      Alignment with our mental health mission
\n
●      Passionate about creating a unique and exceptional customer experience
\n
 
\n
\n
Benefits
\n
●      Up to 96 hours of PTO annually
\n
●      Health, dental, and vision insurance
\n
●      Retirement plans available
\n
●      Quarterly fitness and mental health stipend
\n
●      Welcome gift :) Employee discount and early access to products
\n
\n
 
\n
$22/hr
","id":"f90c4308-4fe8-4a3c-b0fc-b66a830967ea","lists":[],"text":"Madhappy NYC Pantry Cafe Shift Lead","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
MADHAPPY NYC PANTRY FULL-TIME CAFE SHIFT LEAD
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.
\n
 
\n
About the job
\n
We are looking to hire a full-time Cafe Shift Lead for Madhappy at our Flagship location in Nolita. In this position, along with the store manager, you will own operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.
\n
 
\n
You must be based in or willing to move to New York City metropolitan area to be considered for this position.
\n
 
\n
Responsibilities
\n
●      Inventory management, scheduling, staffing, cleanliness, preparations, and more
\n
●      Learn and develop a true understanding of the Madhappy brand and customer base
\n
●      Work with the store manager and HQ to bring the vision to life
\n
●      Help recruit and lead the location staff
\n
●      Willing to help whenever and however needed so team feels supported
\n
 
\n
About you
\n
Qualifications
\n
●      2+ years of coffee and/or coffee related experience
\n
●      Basic knowledge of food and beverage preparation
\n
●      Previous experience working in a small team environment
\n
●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed
\n
●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
\n
●      Familiarity with the Madhappy brand and mission
\n
●      Valid New York Food Handler's License
\n
 
\n
Characteristics
\n
●      Strong communication skills, including the ability to lead and work cross functionally with all levels and teams
\n
●      Solutions-oriented
\n
●      Alignment with our mental health mission
\n
●      Passionate about creating a unique and exceptional customer experience
\n
 
\n
\n
Benefits
\n
●      Up to 96 hours of PTO annually
\n
●      Health, dental, and vision insurance
\n
●      Retirement plans available
\n
●      Quarterly fitness and mental health stipend
\n
●      Welcome gift :) Employee discount and early access to products
\n
\n
 
\n
$22/hr
","descriptionBodyPlain":"MADHAPPY NYC PANTRY FULL-TIME CAFE SHIFT LEAD\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nPantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.\n \nAbout the job\nWe are looking to hire a full-time Cafe Shift Lead for Madhappy at our Flagship location in Nolita. In this position, along with the store manager, you will own operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.\n \nYou must be based in or willing to move to New York City metropolitan area to be considered for this position.\n \nResponsibilities\n●      Inventory management, scheduling, staffing, cleanliness, preparations, and more\n●      Learn and develop a true understanding of the Madhappy brand and customer base\n●      Work with the store manager and HQ to bring the vision to life\n●      Help recruit and lead the location staff\n●      Willing to help whenever and however needed so team feels supported\n \nAbout you\nQualifications\n●      2+ years of coffee and/or coffee related experience\n●      Basic knowledge of food and beverage preparation\n●      Previous experience working in a small team environment\n●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed\n●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members\n●      Familiarity with the Madhappy brand and mission\n●      Valid New York Food Handler's License\n \nCharacteristics\n●      Strong communication skills, including the ability to lead and work cross functionally with all levels and teams\n●      Solutions-oriented\n●      Alignment with our mental health mission\n●      Passionate about creating a unique and exceptional customer experience\n \nBenefits\n●      Up to 96 hours of PTO annually\n●      Health, dental, and vision insurance\n●      Retirement plans available\n●      Quarterly fitness and mental health stipend\n●      Welcome gift :) Employee discount and early access to products\n \n$22/hr\n","hostedUrl":"https://jobs.lever.co/madhappy/f90c4308-4fe8-4a3c-b0fc-b66a830967ea","applyUrl":"https://jobs.lever.co/madhappy/f90c4308-4fe8-4a3c-b0fc-b66a830967ea/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Part-Time","location":"New York, NY","team":"Retail","allLocations":["New York, NY"]},"createdAt":1772825009913,"descriptionPlain":"NYC PANTRY BY MADHAPPY PART-TIME BARISTA \nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nPantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.\n \nAbout the job\nWe are looking to hire a part-time barista for our Pantry by Madhappy flagship location in Nolita.\nIn this position, you will be responsible for ensuring superior service to all customers, maintaining high-standards of operations for the store, and representing what Madhappy stands for.\n \nYou must be based in the New York metropolitan area to be considered for this position.\n \nResponsibilities\n●  Greet every customer warmly, creating meaningful connections by answering questions and offering thoughtful, personalized recommendations.\n●  Prepare coffee, tea, and specialty beverages with precision and consistency, prioritizing quality to deliver an exceptional customer experience.\n●  Operate and maintain the ice cream machine, including proper setup, daily cleaning, restocking, and serving ice cream according to brand and food-safety standards.\n●  Maintain cleanliness and organization throughout both work and customer areas by wiping down surfaces, dusting, and keeping the shop polished, welcoming, and guest-ready at all times.\n●  Demonstrate consistent care and respect for all equipment, including the espresso machine, grinders, PUQ press, knock box, and ice cream machine, ensuring proper use, cleanliness, and functionality.\n \nAbout you\nQualifications\n●  1+ years of coffee and/or coffee related experience\n●  Knowledge of coffee and experience in matcha preparation\n●  Previous experience working in a small team environment\n●  Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed\n●  Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members\n●  Familiarity with the Madhappy brand and mission\n \nCharacteristics\n●  Can build authentic and meaningful connections with customers, fostering a welcoming and inclusive atmosphere\n●  Adaptable to both quiet and fast-paced environments with ease, maintaining focus and efficiency.\n●  Demonstrate honesty and integrity in all aspects of work, earning trust from both customers and team members\n●  Approach challenges with a problem-solving mindset, resolving issues quickly and effectively as they arise\n \nBenefits\n●  Up to 96 hours of PTO annually based upon hours worked\n●  Welcome gift :)\n●  Employee discount and early access to products\n \n$17/hr plus tips\n","description":"
NYC PANTRY BY MADHAPPY PART-TIME BARISTA 
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.
\n
 
\n
About the job
\n
We are looking to hire a part-time barista for our Pantry by Madhappy flagship location in Nolita.
\n
In this position, you will be responsible for ensuring superior service to all customers, maintaining high-standards of operations for the store, and representing what Madhappy stands for.
\n
 
\n
You must be based in the New York metropolitan area to be considered for this position.
\n
 
\n
Responsibilities
\n
●  Greet every customer warmly, creating meaningful connections by answering questions and offering thoughtful, personalized recommendations.
\n
●  Prepare coffee, tea, and specialty beverages with precision and consistency, prioritizing quality to deliver an exceptional customer experience.
\n
●  Operate and maintain the ice cream machine, including proper setup, daily cleaning, restocking, and serving ice cream according to brand and food-safety standards.
\n
●  Maintain cleanliness and organization throughout both work and customer areas by wiping down surfaces, dusting, and keeping the shop polished, welcoming, and guest-ready at all times.
\n
●  Demonstrate consistent care and respect for all equipment, including the espresso machine, grinders, PUQ press, knock box, and ice cream machine, ensuring proper use, cleanliness, and functionality.
\n
 
\n
About you
\n
Qualifications
\n
●  1+ years of coffee and/or coffee related experience
\n
●  Knowledge of coffee and experience in matcha preparation
\n
●  Previous experience working in a small team environment
\n
●  Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed
\n
●  Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
\n
●  Familiarity with the Madhappy brand and mission
\n
 
\n
Characteristics
\n
●  Can build authentic and meaningful connections with customers, fostering a welcoming and inclusive atmosphere
\n
●  Adaptable to both quiet and fast-paced environments with ease, maintaining focus and efficiency.
\n
●  Demonstrate honesty and integrity in all aspects of work, earning trust from both customers and team members
\n
●  Approach challenges with a problem-solving mindset, resolving issues quickly and effectively as they arise
\n
 
\n
Benefits
\n
●  Up to 96 hours of PTO annually based upon hours worked
\n
●  Welcome gift :)
\n
●  Employee discount and early access to products
\n
 
\n
$17/hr plus tips
","id":"b69bd56b-d0f5-42ec-9f14-531a9e1e7c0c","lists":[],"text":"Madhappy NYC Pantry Part-Time Barista","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
NYC PANTRY BY MADHAPPY PART-TIME BARISTA 
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.
\n
 
\n
About the job
\n
We are looking to hire a part-time barista for our Pantry by Madhappy flagship location in Nolita.
\n
In this position, you will be responsible for ensuring superior service to all customers, maintaining high-standards of operations for the store, and representing what Madhappy stands for.
\n
 
\n
You must be based in the New York metropolitan area to be considered for this position.
\n
 
\n
Responsibilities
\n
●  Greet every customer warmly, creating meaningful connections by answering questions and offering thoughtful, personalized recommendations.
\n
●  Prepare coffee, tea, and specialty beverages with precision and consistency, prioritizing quality to deliver an exceptional customer experience.
\n
●  Operate and maintain the ice cream machine, including proper setup, daily cleaning, restocking, and serving ice cream according to brand and food-safety standards.
\n
●  Maintain cleanliness and organization throughout both work and customer areas by wiping down surfaces, dusting, and keeping the shop polished, welcoming, and guest-ready at all times.
\n
●  Demonstrate consistent care and respect for all equipment, including the espresso machine, grinders, PUQ press, knock box, and ice cream machine, ensuring proper use, cleanliness, and functionality.
\n
 
\n
About you
\n
Qualifications
\n
●  1+ years of coffee and/or coffee related experience
\n
●  Knowledge of coffee and experience in matcha preparation
\n
●  Previous experience working in a small team environment
\n
●  Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed
\n
●  Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
\n
●  Familiarity with the Madhappy brand and mission
\n
 
\n
Characteristics
\n
●  Can build authentic and meaningful connections with customers, fostering a welcoming and inclusive atmosphere
\n
●  Adaptable to both quiet and fast-paced environments with ease, maintaining focus and efficiency.
\n
●  Demonstrate honesty and integrity in all aspects of work, earning trust from both customers and team members
\n
●  Approach challenges with a problem-solving mindset, resolving issues quickly and effectively as they arise
\n
 
\n
Benefits
\n
●  Up to 96 hours of PTO annually based upon hours worked
\n
●  Welcome gift :)
\n
●  Employee discount and early access to products
\n
 
\n
$17/hr plus tips
","descriptionBodyPlain":"NYC PANTRY BY MADHAPPY PART-TIME BARISTA \nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nPantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.\n \nAbout the job\nWe are looking to hire a part-time barista for our Pantry by Madhappy flagship location in Nolita.\nIn this position, you will be responsible for ensuring superior service to all customers, maintaining high-standards of operations for the store, and representing what Madhappy stands for.\n \nYou must be based in the New York metropolitan area to be considered for this position.\n \nResponsibilities\n●  Greet every customer warmly, creating meaningful connections by answering questions and offering thoughtful, personalized recommendations.\n●  Prepare coffee, tea, and specialty beverages with precision and consistency, prioritizing quality to deliver an exceptional customer experience.\n●  Operate and maintain the ice cream machine, including proper setup, daily cleaning, restocking, and serving ice cream according to brand and food-safety standards.\n●  Maintain cleanliness and organization throughout both work and customer areas by wiping down surfaces, dusting, and keeping the shop polished, welcoming, and guest-ready at all times.\n●  Demonstrate consistent care and respect for all equipment, including the espresso machine, grinders, PUQ press, knock box, and ice cream machine, ensuring proper use, cleanliness, and functionality.\n \nAbout you\nQualifications\n●  1+ years of coffee and/or coffee related experience\n●  Knowledge of coffee and experience in matcha preparation\n●  Previous experience working in a small team environment\n●  Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed\n●  Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members\n●  Familiarity with the Madhappy brand and mission\n \nCharacteristics\n●  Can build authentic and meaningful connections with customers, fostering a welcoming and inclusive atmosphere\n●  Adaptable to both quiet and fast-paced environments with ease, maintaining focus and efficiency.\n●  Demonstrate honesty and integrity in all aspects of work, earning trust from both customers and team members\n●  Approach challenges with a problem-solving mindset, resolving issues quickly and effectively as they arise\n \nBenefits\n●  Up to 96 hours of PTO annually based upon hours worked\n●  Welcome gift :)\n●  Employee discount and early access to products\n \n$17/hr plus tips\n","hostedUrl":"https://jobs.lever.co/madhappy/b69bd56b-d0f5-42ec-9f14-531a9e1e7c0c","applyUrl":"https://jobs.lever.co/madhappy/b69bd56b-d0f5-42ec-9f14-531a9e1e7c0c/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Part-Time","location":"New York, NY","team":"Retail","allLocations":["New York, NY"]},"createdAt":1779130246123,"descriptionPlain":"MADHAPPY NYC PANTRY PART-TIME CAFE SHIFT LEAD\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nPantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.\n \nAbout the job\nWe are looking to hire a part-time Cafe Shift Lead for Madhappy at our Flagship location in Nolita. In this position, along with the store manager, you will own operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.\n \nYou must be based in or willing to move to New York City metropolitan area to be considered for this position.\n \nResponsibilities\n●      Inventory management, scheduling, staffing, cleanliness, preparations, and more\n●      Learn and develop a true understanding of the Madhappy brand and customer base\n●      Work with the store manager and HQ to bring the vision to life\n●      Help recruit and lead the location staff\n●      Willing to help whenever and however needed so team feels supported\n \nAbout you\nQualifications\n●      2+ years of coffee and/or coffee related experience\n●      Basic knowledge of food and beverage preparation\n●      Previous experience working in a small team environment\n●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed\n●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members\n●      Familiarity with the Madhappy brand and mission\n●      Valid New York Food Handler's License\n \nCharacteristics\n●      Strong communication skills, including the ability to lead and work cross functionally with all levels and teams\n●      Solutions-oriented\n●      Alignment with our mental health mission\n●      Passionate about creating a unique and exceptional customer experience\n \nBenefits\n●     Up to 96 hours of PTO annually based upon hours worked \n●      Welcome gift :)\n●      Employee discount and early access to products\n \n$22/hr\n","description":"
MADHAPPY NYC PANTRY PART-TIME CAFE SHIFT LEAD
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.
\n
 
\n
About the job
\n
We are looking to hire a part-time Cafe Shift Lead for Madhappy at our Flagship location in Nolita. In this position, along with the store manager, you will own operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.
\n
 
\n
You must be based in or willing to move to New York City metropolitan area to be considered for this position.
\n
 
\n
Responsibilities
\n
●      Inventory management, scheduling, staffing, cleanliness, preparations, and more
\n
●      Learn and develop a true understanding of the Madhappy brand and customer base
\n
●      Work with the store manager and HQ to bring the vision to life
\n
●      Help recruit and lead the location staff
\n
●      Willing to help whenever and however needed so team feels supported
\n
 
\n
About you
\n
Qualifications
\n
●      2+ years of coffee and/or coffee related experience
\n
●      Basic knowledge of food and beverage preparation
\n
●      Previous experience working in a small team environment
\n
●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed
\n
●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
\n
●      Familiarity with the Madhappy brand and mission
\n
●      Valid New York Food Handler's License
\n
 
\n
Characteristics
\n
●      Strong communication skills, including the ability to lead and work cross functionally with all levels and teams
\n
●      Solutions-oriented
\n
●      Alignment with our mental health mission
\n
●      Passionate about creating a unique and exceptional customer experience
\n
 
\n
Benefits
\n
●     Up to 96 hours of PTO annually based upon hours worked
\n
●      Welcome gift :)
\n
●      Employee discount and early access to products
\n
 
\n
$22/hr
","id":"f9531bbe-f2f9-4dbc-beb4-d02e3ffb2b96","lists":[],"text":"Madhappy NYC Pantry Part-Time Cafe Shift Lead","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
MADHAPPY NYC PANTRY PART-TIME CAFE SHIFT LEAD
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.
\n
 
\n
About the job
\n
We are looking to hire a part-time Cafe Shift Lead for Madhappy at our Flagship location in Nolita. In this position, along with the store manager, you will own operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.
\n
 
\n
You must be based in or willing to move to New York City metropolitan area to be considered for this position.
\n
 
\n
Responsibilities
\n
●      Inventory management, scheduling, staffing, cleanliness, preparations, and more
\n
●      Learn and develop a true understanding of the Madhappy brand and customer base
\n
●      Work with the store manager and HQ to bring the vision to life
\n
●      Help recruit and lead the location staff
\n
●      Willing to help whenever and however needed so team feels supported
\n
 
\n
About you
\n
Qualifications
\n
●      2+ years of coffee and/or coffee related experience
\n
●      Basic knowledge of food and beverage preparation
\n
●      Previous experience working in a small team environment
\n
●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed
\n
●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
\n
●      Familiarity with the Madhappy brand and mission
\n
●      Valid New York Food Handler's License
\n
 
\n
Characteristics
\n
●      Strong communication skills, including the ability to lead and work cross functionally with all levels and teams
\n
●      Solutions-oriented
\n
●      Alignment with our mental health mission
\n
●      Passionate about creating a unique and exceptional customer experience
\n
 
\n
Benefits
\n
●     Up to 96 hours of PTO annually based upon hours worked
\n
●      Welcome gift :)
\n
●      Employee discount and early access to products
\n
 
\n
$22/hr
","descriptionBodyPlain":"MADHAPPY NYC PANTRY PART-TIME CAFE SHIFT LEAD\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nPantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.\n \nAbout the job\nWe are looking to hire a part-time Cafe Shift Lead for Madhappy at our Flagship location in Nolita. In this position, along with the store manager, you will own operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.\n \nYou must be based in or willing to move to New York City metropolitan area to be considered for this position.\n \nResponsibilities\n●      Inventory management, scheduling, staffing, cleanliness, preparations, and more\n●      Learn and develop a true understanding of the Madhappy brand and customer base\n●      Work with the store manager and HQ to bring the vision to life\n●      Help recruit and lead the location staff\n●      Willing to help whenever and however needed so team feels supported\n \nAbout you\nQualifications\n●      2+ years of coffee and/or coffee related experience\n●      Basic knowledge of food and beverage preparation\n●      Previous experience working in a small team environment\n●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed\n●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members\n●      Familiarity with the Madhappy brand and mission\n●      Valid New York Food Handler's License\n \nCharacteristics\n●      Strong communication skills, including the ability to lead and work cross functionally with all levels and teams\n●      Solutions-oriented\n●      Alignment with our mental health mission\n●      Passionate about creating a unique and exceptional customer experience\n \nBenefits\n●     Up to 96 hours of PTO annually based upon hours worked \n●      Welcome gift :)\n●      Employee discount and early access to products\n \n$22/hr\n","hostedUrl":"https://jobs.lever.co/madhappy/f9531bbe-f2f9-4dbc-beb4-d02e3ffb2b96","applyUrl":"https://jobs.lever.co/madhappy/f9531bbe-f2f9-4dbc-beb4-d02e3ffb2b96/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Part-Time","location":"New York, NY","team":"Retail","allLocations":["New York, NY"]},"createdAt":1771376333609,"descriptionPlain":"NYC PART-TIME STORE ASSOCIATE\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nAbout the job\nWe are looking to hire a part-time sales associate for our Madhappy flagship location in Nolita, New York City.\n \nThe Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment.\n \nYou must be based in New York City to be considered for this position.\n \nKey Responsibilities\nCustomer Service & Clienteling\n●      Provide an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.\n●      Build lasting relationships with customers through personalized styling, product recommendations, and proactive client outreach.\n●      Maintain an active client book, following up with customers to ensure long-term engagement and repeat business.\n●      Uphold Madhappy’s brand values by creating a welcoming and inclusive store environment.\n \nStore Operations & Merchandising\n●      Ensure the store remains clean, organized, and visually appealing at all times.\n●      Assist with inventory management, stock replenishment, and loss prevention procedures.\n●      Maintain knowledge of store policies and procedures to provide seamless and efficient service.\n \nQualifications\n●      1+ year of retail or customer service experience preferred.\n●      Strong interpersonal skills with a passion for clienteling and relationship-building.\n●      Enthusiastic, proactive, and results-driven mindset.\n●      Ability to thrive in a fast-paced environment and multitask effectively.\n●      Alignment with Madhappy’s brand mission and values.\n \nBenefits\n●      Welcome gift :)\n●      Monthly gifting of new collections\n●      Performance based bonus\n \n$20/hr\n","description":"
NYC PART-TIME STORE ASSOCIATE
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
About the job
\n
We are looking to hire a part-time sales associate for our Madhappy flagship location in Nolita, New York City.
\n
 
\n
The Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment.
\n
 
\n
You must be based in New York City to be considered for this position.
\n
 
\n
Key Responsibilities
\n
Customer Service & Clienteling
\n
●      Provide an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.
\n
●      Build lasting relationships with customers through personalized styling, product recommendations, and proactive client outreach.
\n
●      Maintain an active client book, following up with customers to ensure long-term engagement and repeat business.
\n
●      Uphold Madhappy’s brand values by creating a welcoming and inclusive store environment.
\n
 
\n
Store Operations & Merchandising
\n
●      Ensure the store remains clean, organized, and visually appealing at all times.
\n
●      Assist with inventory management, stock replenishment, and loss prevention procedures.
\n
●      Maintain knowledge of store policies and procedures to provide seamless and efficient service.
\n
 
\n
Qualifications
\n
●      1+ year of retail or customer service experience preferred.
\n
●      Strong interpersonal skills with a passion for clienteling and relationship-building.
\n
●      Enthusiastic, proactive, and results-driven mindset.
\n
●      Ability to thrive in a fast-paced environment and multitask effectively.
\n
●      Alignment with Madhappy’s brand mission and values.
\n
 
\n
Benefits
\n
●      Welcome gift :)
\n
●      Monthly gifting of new collections
\n
●      Performance based bonus
\n
 
\n
$20/hr
","id":"1a8a867b-7ccc-4e3e-890f-544c04118ca0","lists":[],"text":"Madhappy NYC Part-Time Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
NYC PART-TIME STORE ASSOCIATE
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
About the job
\n
We are looking to hire a part-time sales associate for our Madhappy flagship location in Nolita, New York City.
\n
 
\n
The Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment.
\n
 
\n
You must be based in New York City to be considered for this position.
\n
 
\n
Key Responsibilities
\n
Customer Service & Clienteling
\n
●      Provide an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.
\n
●      Build lasting relationships with customers through personalized styling, product recommendations, and proactive client outreach.
\n
●      Maintain an active client book, following up with customers to ensure long-term engagement and repeat business.
\n
●      Uphold Madhappy’s brand values by creating a welcoming and inclusive store environment.
\n
 
\n
Store Operations & Merchandising
\n
●      Ensure the store remains clean, organized, and visually appealing at all times.
\n
●      Assist with inventory management, stock replenishment, and loss prevention procedures.
\n
●      Maintain knowledge of store policies and procedures to provide seamless and efficient service.
\n
 
\n
Qualifications
\n
●      1+ year of retail or customer service experience preferred.
\n
●      Strong interpersonal skills with a passion for clienteling and relationship-building.
\n
●      Enthusiastic, proactive, and results-driven mindset.
\n
●      Ability to thrive in a fast-paced environment and multitask effectively.
\n
●      Alignment with Madhappy’s brand mission and values.
\n
 
\n
Benefits
\n
●      Welcome gift :)
\n
●      Monthly gifting of new collections
\n
●      Performance based bonus
\n
 
\n
$20/hr
","descriptionBodyPlain":"NYC PART-TIME STORE ASSOCIATE\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nAbout the job\nWe are looking to hire a part-time sales associate for our Madhappy flagship location in Nolita, New York City.\n \nThe Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment.\n \nYou must be based in New York City to be considered for this position.\n \nKey Responsibilities\nCustomer Service & Clienteling\n●      Provide an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.\n●      Build lasting relationships with customers through personalized styling, product recommendations, and proactive client outreach.\n●      Maintain an active client book, following up with customers to ensure long-term engagement and repeat business.\n●      Uphold Madhappy’s brand values by creating a welcoming and inclusive store environment.\n \nStore Operations & Merchandising\n●      Ensure the store remains clean, organized, and visually appealing at all times.\n●      Assist with inventory management, stock replenishment, and loss prevention procedures.\n●      Maintain knowledge of store policies and procedures to provide seamless and efficient service.\n \nQualifications\n●      1+ year of retail or customer service experience preferred.\n●      Strong interpersonal skills with a passion for clienteling and relationship-building.\n●      Enthusiastic, proactive, and results-driven mindset.\n●      Ability to thrive in a fast-paced environment and multitask effectively.\n●      Alignment with Madhappy’s brand mission and values.\n \nBenefits\n●      Welcome gift :)\n●      Monthly gifting of new collections\n●      Performance based bonus\n \n$20/hr\n","hostedUrl":"https://jobs.lever.co/madhappy/1a8a867b-7ccc-4e3e-890f-544c04118ca0","applyUrl":"https://jobs.lever.co/madhappy/1a8a867b-7ccc-4e3e-890f-544c04118ca0/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Part-Time","location":"Costa Mesa, CA","team":"Retail","allLocations":["Costa Mesa, CA"]},"createdAt":1780599887666,"descriptionPlain":"SOUTH COAST PLAZA STORE ASSOCIATE\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nAbout the job\nWe are looking to hire a part-time store associate for Madhappy South Coast Plaza.\n \nIn this position, you will be responsible for ensuring superior service to all customers, maintain high-standards of operations for the store, and represent what Madhappy stands for well. This role will report directly to our store supervisor and store manager.\n \nThis role will be expected to work at our location opening in South Coast Plaza.\n \nResponsibilities\n●      Establish a constant focus on brand, continually driving engagement, knowledge and passion for the brand across the store team\n●      Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs\n●      Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!)\n●      Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly\n●      Maintain store aesthetics by making sure product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that the garments are folded and hung properly\n●      Keeping up the store appearance by cleaning fitting rooms, displays, wiping down mirrors, dusting, and maintaining organization\n●      Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience\n●      Receiving, returning and transferring shipments, including online fulfillment and store-to-store transfers\n●      Work closely with the store manager to ensure constant communication amongst the team, and all operations are running in a smooth manner\n \nAbout you\nQualifications\n●      1+ years of retail associate experience\n●      Must be available on weekends\n●      Preference for experience in fashion/apparel\n●      Previous experience working in a small team environment\n●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed\n●      Ability to work the duration of the store opening, as needed\n●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members\n●      Familiarity with the Madhappy brand and mission\n \nCharacteristics\n●      Can thrive in a high volume, high traffic start-up environment\n●      Detail oriented and culturally aware\n●      Interest in fashion/apparel and mental health\n●      Honest & have integrity\n●      Ability to think critically and solve problems when they arise\n●      A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites\n \nBenefits\n●      Welcome gift :)\n●      Employee discount and early access to products\n \n$18.00/hr\n","description":"
SOUTH COAST PLAZA STORE ASSOCIATE
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
About the job
\n
We are looking to hire a part-time store associate for Madhappy South Coast Plaza.
\n
 
\n
In this position, you will be responsible for ensuring superior service to all customers, maintain high-standards of operations for the store, and represent what Madhappy stands for well. This role will report directly to our store supervisor and store manager.
\n
 
\n
This role will be expected to work at our location opening in South Coast Plaza.
\n
 
\n
Responsibilities
\n
●      Establish a constant focus on brand, continually driving engagement, knowledge and passion for the brand across the store team
\n
●      Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs
\n
●      Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!)
\n
●      Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly
\n
●      Maintain store aesthetics by making sure product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that the garments are folded and hung properly
\n
●      Keeping up the store appearance by cleaning fitting rooms, displays, wiping down mirrors, dusting, and maintaining organization
\n
●      Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience
\n
●      Receiving, returning and transferring shipments, including online fulfillment and store-to-store transfers
\n
●      Work closely with the store manager to ensure constant communication amongst the team, and all operations are running in a smooth manner
\n
 
\n
About you
\n
Qualifications
\n
●      1+ years of retail associate experience
\n
●      Must be available on weekends
\n
●      Preference for experience in fashion/apparel
\n
●      Previous experience working in a small team environment
\n
●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed
\n
●      Ability to work the duration of the store opening, as needed
\n
●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
\n
●      Familiarity with the Madhappy brand and mission
\n
 
\n
Characteristics
\n
●      Can thrive in a high volume, high traffic start-up environment
\n
●      Detail oriented and culturally aware
\n
●      Interest in fashion/apparel and mental health
\n
●      Honest & have integrity
\n
●      Ability to think critically and solve problems when they arise
\n
●      A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites
\n
 
\n
Benefits
\n
●      Welcome gift :)
\n
●      Employee discount and early access to products
\n
 
\n
$18.00/hr
","id":"42669cde-ee4a-46f6-b505-cc2b448d074e","lists":[],"text":"Madhappy South Coast Plaza Part-Time Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
SOUTH COAST PLAZA STORE ASSOCIATE
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
About the job
\n
We are looking to hire a part-time store associate for Madhappy South Coast Plaza.
\n
 
\n
In this position, you will be responsible for ensuring superior service to all customers, maintain high-standards of operations for the store, and represent what Madhappy stands for well. This role will report directly to our store supervisor and store manager.
\n
 
\n
This role will be expected to work at our location opening in South Coast Plaza.
\n
 
\n
Responsibilities
\n
●      Establish a constant focus on brand, continually driving engagement, knowledge and passion for the brand across the store team
\n
●      Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs
\n
●      Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!)
\n
●      Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly
\n
●      Maintain store aesthetics by making sure product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that the garments are folded and hung properly
\n
●      Keeping up the store appearance by cleaning fitting rooms, displays, wiping down mirrors, dusting, and maintaining organization
\n
●      Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience
\n
●      Receiving, returning and transferring shipments, including online fulfillment and store-to-store transfers
\n
●      Work closely with the store manager to ensure constant communication amongst the team, and all operations are running in a smooth manner
\n
 
\n
About you
\n
Qualifications
\n
●      1+ years of retail associate experience
\n
●      Must be available on weekends
\n
●      Preference for experience in fashion/apparel
\n
●      Previous experience working in a small team environment
\n
●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed
\n
●      Ability to work the duration of the store opening, as needed
\n
●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
\n
●      Familiarity with the Madhappy brand and mission
\n
 
\n
Characteristics
\n
●      Can thrive in a high volume, high traffic start-up environment
\n
●      Detail oriented and culturally aware
\n
●      Interest in fashion/apparel and mental health
\n
●      Honest & have integrity
\n
●      Ability to think critically and solve problems when they arise
\n
●      A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites
\n
 
\n
Benefits
\n
●      Welcome gift :)
\n
●      Employee discount and early access to products
\n
 
\n
$18.00/hr
","descriptionBodyPlain":"SOUTH COAST PLAZA STORE ASSOCIATE\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nAbout the job\nWe are looking to hire a part-time store associate for Madhappy South Coast Plaza.\n \nIn this position, you will be responsible for ensuring superior service to all customers, maintain high-standards of operations for the store, and represent what Madhappy stands for well. This role will report directly to our store supervisor and store manager.\n \nThis role will be expected to work at our location opening in South Coast Plaza.\n \nResponsibilities\n●      Establish a constant focus on brand, continually driving engagement, knowledge and passion for the brand across the store team\n●      Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs\n●      Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!)\n●      Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly\n●      Maintain store aesthetics by making sure product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that the garments are folded and hung properly\n●      Keeping up the store appearance by cleaning fitting rooms, displays, wiping down mirrors, dusting, and maintaining organization\n●      Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience\n●      Receiving, returning and transferring shipments, including online fulfillment and store-to-store transfers\n●      Work closely with the store manager to ensure constant communication amongst the team, and all operations are running in a smooth manner\n \nAbout you\nQualifications\n●      1+ years of retail associate experience\n●      Must be available on weekends\n●      Preference for experience in fashion/apparel\n●      Previous experience working in a small team environment\n●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed\n●      Ability to work the duration of the store opening, as needed\n●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members\n●      Familiarity with the Madhappy brand and mission\n \nCharacteristics\n●      Can thrive in a high volume, high traffic start-up environment\n●      Detail oriented and culturally aware\n●      Interest in fashion/apparel and mental health\n●      Honest & have integrity\n●      Ability to think critically and solve problems when they arise\n●      A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites\n \nBenefits\n●      Welcome gift :)\n●      Employee discount and early access to products\n \n$18.00/hr\n","hostedUrl":"https://jobs.lever.co/madhappy/42669cde-ee4a-46f6-b505-cc2b448d074e","applyUrl":"https://jobs.lever.co/madhappy/42669cde-ee4a-46f6-b505-cc2b448d074e/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Full-Time","location":"Los Angeles, CA","team":"Retail","allLocations":["Los Angeles, CA"]},"createdAt":1767740475345,"descriptionPlain":"WEST HOLLYWOOD FULL-TIME SUPERVISOR\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nAbout the job\nWe are looking to hire a full-time Retail Supervisor for Madhappy in West Hollywood, CA.\n \nThe Store Supervisor is responsible for supporting the Store Manager in driving sales, managing daily operations, and leading the store team. This role will play a key part in developing the store’s clientele, ensuring operational excellence, and upholding Madhappy’s brand values.\n \nKey Responsibilities\nSales & Business Development\n●      Partner with the Store Manager to drive sales and meet or exceed store targets.\n●      Actively engage with customers to build relationships, increase conversion, and drive client retention.\n●      Support the execution of business strategies to optimize store performance and profitability.\n●      Monitor and track key sales metrics, assisting in implementing strategies to improve results.\n \nOperations & Store Management\n●      Assist in overseeing store operations, including inventory management, stock replenishment, and loss prevention.\n●      Ensure the store maintains high standards of cleanliness, organization, and overall readiness.\n●      Step into leadership responsibilities in the absence of the Store Manager.\n \nTeam Leadership & Development\n●      Lead by example, providing exceptional customer service and motivating the team to do the same.\n●      Assist with onboarding, training, and coaching new hires to ensure strong performance and growth.\n●      Provide ongoing support and feedback to team members to foster a positive and results-driven work environment.\n●      Help ensure all staff members understand and align with Madhappy’s brand mission and values.\n \nCustomer Experience & Clientele\n●      Deliver a best-in-class shopping experience by ensuring all team members are knowledgeable, approachable, and customer-focused.\n●      Support and drive the store’s clienteling program to build strong customer relationships.\n●      Resolve customer concerns and issues professionally to ensure customer satisfaction and loyalty.\n●      Maintain a welcoming and inclusive environment that aligns with Madhappy’s commitment to mental well-being.\n \nQualifications\n●      2+ years of retail experience, with at least 1 year in a leadership or supervisory role.\n●      Strong sales acumen with a proven track record of meeting or exceeding goals.\n●      Experience in clienteling and building long-term customer relationships.\n●      Strong communication and leadership skills, with the ability to motivate and develop a team.\n●      Ability to multitask and thrive in a fast-paced, dynamic environment.\n●      Passion for Madhappy’s mission and a commitment to delivering a top-tier customer experience.\n \nBenefits\n●      Up to 96 hours of PTO annually\n●      Health, dental, and vision insurance\n●      Retirement plans available\n●      Monthly fitness and mental health stipends\n●      Clothing allowance and welcome gift :)\n●      Employee discount and early access to products\n●      Monthly performance bonus\n","description":"
WEST HOLLYWOOD FULL-TIME SUPERVISOR
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
About the job
\n
We are looking to hire a full-time Retail Supervisor for Madhappy in West Hollywood, CA.
\n
 
\n
The Store Supervisor is responsible for supporting the Store Manager in driving sales, managing daily operations, and leading the store team. This role will play a key part in developing the store’s clientele, ensuring operational excellence, and upholding Madhappy’s brand values.
\n
 
\n
Key Responsibilities
\n
Sales & Business Development
\n
●      Partner with the Store Manager to drive sales and meet or exceed store targets.
\n
●      Actively engage with customers to build relationships, increase conversion, and drive client retention.
\n
●      Support the execution of business strategies to optimize store performance and profitability.
\n
●      Monitor and track key sales metrics, assisting in implementing strategies to improve results.
\n
 
\n
Operations & Store Management
\n
●      Assist in overseeing store operations, including inventory management, stock replenishment, and loss prevention.
\n
●      Ensure the store maintains high standards of cleanliness, organization, and overall readiness.
\n
●      Step into leadership responsibilities in the absence of the Store Manager.
\n
 
\n
Team Leadership & Development
\n
●      Lead by example, providing exceptional customer service and motivating the team to do the same.
\n
●      Assist with onboarding, training, and coaching new hires to ensure strong performance and growth.
\n
●      Provide ongoing support and feedback to team members to foster a positive and results-driven work environment.
\n
●      Help ensure all staff members understand and align with Madhappy’s brand mission and values.
\n
 
\n
Customer Experience & Clientele
\n
●      Deliver a best-in-class shopping experience by ensuring all team members are knowledgeable, approachable, and customer-focused.
\n
●      Support and drive the store’s clienteling program to build strong customer relationships.
\n
●      Resolve customer concerns and issues professionally to ensure customer satisfaction and loyalty.
\n
●      Maintain a welcoming and inclusive environment that aligns with Madhappy’s commitment to mental well-being.
\n
 
\n
Qualifications
\n
●      2+ years of retail experience, with at least 1 year in a leadership or supervisory role.
\n
●      Strong sales acumen with a proven track record of meeting or exceeding goals.
\n
●      Experience in clienteling and building long-term customer relationships.
\n
●      Strong communication and leadership skills, with the ability to motivate and develop a team.
\n
●      Ability to multitask and thrive in a fast-paced, dynamic environment.
\n
●      Passion for Madhappy’s mission and a commitment to delivering a top-tier customer experience.
\n
 
\n
Benefits
\n
●      Up to 96 hours of PTO annually
\n
●      Health, dental, and vision insurance
\n
●      Retirement plans available
\n
●      Monthly fitness and mental health stipends
\n
●      Clothing allowance and welcome gift :)
\n
●      Employee discount and early access to products
\n
●      Monthly performance bonus
","id":"4d4fd878-2bad-43f0-bb6d-25ba593f0320","lists":[],"salaryRange":{"min":22,"max":24,"currency":"USD","interval":"per-hour-wage"},"text":"Madhappy West Hollywood Full-Time Supervisor","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
WEST HOLLYWOOD FULL-TIME SUPERVISOR
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
About the job
\n
We are looking to hire a full-time Retail Supervisor for Madhappy in West Hollywood, CA.
\n
 
\n
The Store Supervisor is responsible for supporting the Store Manager in driving sales, managing daily operations, and leading the store team. This role will play a key part in developing the store’s clientele, ensuring operational excellence, and upholding Madhappy’s brand values.
\n
 
\n
Key Responsibilities
\n
Sales & Business Development
\n
●      Partner with the Store Manager to drive sales and meet or exceed store targets.
\n
●      Actively engage with customers to build relationships, increase conversion, and drive client retention.
\n
●      Support the execution of business strategies to optimize store performance and profitability.
\n
●      Monitor and track key sales metrics, assisting in implementing strategies to improve results.
\n
 
\n
Operations & Store Management
\n
●      Assist in overseeing store operations, including inventory management, stock replenishment, and loss prevention.
\n
●      Ensure the store maintains high standards of cleanliness, organization, and overall readiness.
\n
●      Step into leadership responsibilities in the absence of the Store Manager.
\n
 
\n
Team Leadership & Development
\n
●      Lead by example, providing exceptional customer service and motivating the team to do the same.
\n
●      Assist with onboarding, training, and coaching new hires to ensure strong performance and growth.
\n
●      Provide ongoing support and feedback to team members to foster a positive and results-driven work environment.
\n
●      Help ensure all staff members understand and align with Madhappy’s brand mission and values.
\n
 
\n
Customer Experience & Clientele
\n
●      Deliver a best-in-class shopping experience by ensuring all team members are knowledgeable, approachable, and customer-focused.
\n
●      Support and drive the store’s clienteling program to build strong customer relationships.
\n
●      Resolve customer concerns and issues professionally to ensure customer satisfaction and loyalty.
\n
●      Maintain a welcoming and inclusive environment that aligns with Madhappy’s commitment to mental well-being.
\n
 
\n
Qualifications
\n
●      2+ years of retail experience, with at least 1 year in a leadership or supervisory role.
\n
●      Strong sales acumen with a proven track record of meeting or exceeding goals.
\n
●      Experience in clienteling and building long-term customer relationships.
\n
●      Strong communication and leadership skills, with the ability to motivate and develop a team.
\n
●      Ability to multitask and thrive in a fast-paced, dynamic environment.
\n
●      Passion for Madhappy’s mission and a commitment to delivering a top-tier customer experience.
\n
 
\n
Benefits
\n
●      Up to 96 hours of PTO annually
\n
●      Health, dental, and vision insurance
\n
●      Retirement plans available
\n
●      Monthly fitness and mental health stipends
\n
●      Clothing allowance and welcome gift :)
\n
●      Employee discount and early access to products
\n
●      Monthly performance bonus
","descriptionBodyPlain":"WEST HOLLYWOOD FULL-TIME SUPERVISOR\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nAbout the job\nWe are looking to hire a full-time Retail Supervisor for Madhappy in West Hollywood, CA.\n \nThe Store Supervisor is responsible for supporting the Store Manager in driving sales, managing daily operations, and leading the store team. This role will play a key part in developing the store’s clientele, ensuring operational excellence, and upholding Madhappy’s brand values.\n \nKey Responsibilities\nSales & Business Development\n●      Partner with the Store Manager to drive sales and meet or exceed store targets.\n●      Actively engage with customers to build relationships, increase conversion, and drive client retention.\n●      Support the execution of business strategies to optimize store performance and profitability.\n●      Monitor and track key sales metrics, assisting in implementing strategies to improve results.\n \nOperations & Store Management\n●      Assist in overseeing store operations, including inventory management, stock replenishment, and loss prevention.\n●      Ensure the store maintains high standards of cleanliness, organization, and overall readiness.\n●      Step into leadership responsibilities in the absence of the Store Manager.\n \nTeam Leadership & Development\n●      Lead by example, providing exceptional customer service and motivating the team to do the same.\n●      Assist with onboarding, training, and coaching new hires to ensure strong performance and growth.\n●      Provide ongoing support and feedback to team members to foster a positive and results-driven work environment.\n●      Help ensure all staff members understand and align with Madhappy’s brand mission and values.\n \nCustomer Experience & Clientele\n●      Deliver a best-in-class shopping experience by ensuring all team members are knowledgeable, approachable, and customer-focused.\n●      Support and drive the store’s clienteling program to build strong customer relationships.\n●      Resolve customer concerns and issues professionally to ensure customer satisfaction and loyalty.\n●      Maintain a welcoming and inclusive environment that aligns with Madhappy’s commitment to mental well-being.\n \nQualifications\n●      2+ years of retail experience, with at least 1 year in a leadership or supervisory role.\n●      Strong sales acumen with a proven track record of meeting or exceeding goals.\n●      Experience in clienteling and building long-term customer relationships.\n●      Strong communication and leadership skills, with the ability to motivate and develop a team.\n●      Ability to multitask and thrive in a fast-paced, dynamic environment.\n●      Passion for Madhappy’s mission and a commitment to delivering a top-tier customer experience.\n \nBenefits\n●      Up to 96 hours of PTO annually\n●      Health, dental, and vision insurance\n●      Retirement plans available\n●      Monthly fitness and mental health stipends\n●      Clothing allowance and welcome gift :)\n●      Employee discount and early access to products\n●      Monthly performance bonus\n","hostedUrl":"https://jobs.lever.co/madhappy/4d4fd878-2bad-43f0-bb6d-25ba593f0320","applyUrl":"https://jobs.lever.co/madhappy/4d4fd878-2bad-43f0-bb6d-25ba593f0320/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Full-Time","location":"Los Angeles, CA","team":"Retail","allLocations":["Los Angeles, CA"]},"createdAt":1779130055211,"descriptionPlain":"WEST HOLLYWOOD PANTRY BY MADHAPPY CAFE SUPERVISOR\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nPantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their Melrose Flagship location.\n \nAbout the job\nWe are looking to hire a full-time Cafe Supervisor for our Pantry by Madhappy flagship location in West Hollywood. In this position will oversee staff and procedures at our Malibu location and support a team centered around efficiency, excellent customer service, and embodying our brand vision.\n \nYou must be based in the Los Angeles metropolitan area to be considered for this position.\n \nResponsibilities\nOperations:\n●  Oversee inventory management, supply ordering, and staff scheduling to ensure efficient daily operations.\n●  Implement strategies to boost sales, including but not limited to upselling, promotions, and enhancing customer engagement.\n●  Maintain a high standard of cleanliness, organization, and preparation to create a welcoming environment for customers and team members.\n●  Use a proactive and solutions oriented mindset to troubleshoot day to day challenges in operations, staffing, or customer experience, always keeping a calm and composed approach.\n●  Partner with the LA Pantry team to ensure consistency in drink preparation and quality across all offerings, maintaining our brand standards and delighting customers with every sip.\n●  Coordinate and execute events such as drink launches, community pop-ups, and brand activations, managing logistics, team readiness, and overall experience from start to finish.\n \nPeople Management & Development:\n●  Leverage deep knowledge of coffee and matcha preparation to train and coach team members, elevating the quality and consistency of every beverage served.\n●  Lead by example in delivering a memorable, personalized customer experience.\n●  Foster a supportive work environment by stepping in whenever needed to empower and support the team.\n●  Monitor team performance and provide ongoing coaching and feedback to enhance skills and efficiency.\n●  Foster a growth-minded team culture through regular coaching, positive reinforcement, and clear expectations, creating an environment where team members feel empowered, supported, and excited to show up.\n \nAbout you\nQualifications:\n●  2+ years of coffee and coffee leadership related experience\n●  Deep knowledge of coffee and matcha preparation\n●  Experience in recipe creation and development, with a strong ability to refine and adapt existing recipes while maintaining brand integrity and quality standards\n●  Previous experience working in a small team environment\n●  Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed\n●  Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with corporate and cafe team members\n●  Experience coordinating and executing events, including high-profile drink launches, community gatherings, and brand collaborations, ensuring seamless execution and a memorable guest experience\n●  Familiarity with the Madhappy brand and mission\n \nCharacteristics:\n●  Possess strong communication skills, with the ability to lead and collaborate effectively across all levels and teams within the organization.\n●  Demonstrated solutions-oriented mindset, proactively addressing challenges and driving results.\n●  Passionate about delivering a unique and exceptional customer experience that leaves a lasting positive impression.\n \nBenefits\n●  Up to 96 hours of PTO annually\n●  Health, dental, and vision insurance\n●  Retirement plans available\n●  Quarterly fitness and mental health stipend\n●  Welcome gift :)\n●  Employee discount and early access to products\n \n$20/hr plus tips\n","description":"
WEST HOLLYWOOD PANTRY BY MADHAPPY CAFE SUPERVISOR
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their Melrose Flagship location.
\n
 
\n
About the job
\n
We are looking to hire a full-time Cafe Supervisor for our Pantry by Madhappy flagship location in West Hollywood. In this position will oversee staff and procedures at our Malibu location and support a team centered around efficiency, excellent customer service, and embodying our brand vision.
\n
 
\n
You must be based in the Los Angeles metropolitan area to be considered for this position.
\n
 
\n
Responsibilities
\n
Operations:
\n
●  Oversee inventory management, supply ordering, and staff scheduling to ensure efficient daily operations.
\n
●  Implement strategies to boost sales, including but not limited to upselling, promotions, and enhancing customer engagement.
\n
●  Maintain a high standard of cleanliness, organization, and preparation to create a welcoming environment for customers and team members.
\n
●  Use a proactive and solutions oriented mindset to troubleshoot day to day challenges in operations, staffing, or customer experience, always keeping a calm and composed approach.
\n
●  Partner with the LA Pantry team to ensure consistency in drink preparation and quality across all offerings, maintaining our brand standards and delighting customers with every sip.
\n
●  Coordinate and execute events such as drink launches, community pop-ups, and brand activations, managing logistics, team readiness, and overall experience from start to finish.
\n
 
\n
People Management & Development:
\n
●  Leverage deep knowledge of coffee and matcha preparation to train and coach team members, elevating the quality and consistency of every beverage served.
\n
●  Lead by example in delivering a memorable, personalized customer experience.
\n
●  Foster a supportive work environment by stepping in whenever needed to empower and support the team.
\n
●  Monitor team performance and provide ongoing coaching and feedback to enhance skills and efficiency.
\n
●  Foster a growth-minded team culture through regular coaching, positive reinforcement, and clear expectations, creating an environment where team members feel empowered, supported, and excited to show up.
\n
 
\n
About you
\n
Qualifications:
\n
●  2+ years of coffee and coffee leadership related experience
\n
●  Deep knowledge of coffee and matcha preparation
\n
●  Experience in recipe creation and development, with a strong ability to refine and adapt existing recipes while maintaining brand integrity and quality standards
\n
●  Previous experience working in a small team environment
\n
●  Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed
\n
●  Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with corporate and cafe team members
\n
●  Experience coordinating and executing events, including high-profile drink launches, community gatherings, and brand collaborations, ensuring seamless execution and a memorable guest experience
\n
●  Familiarity with the Madhappy brand and mission
\n
 
\n
Characteristics:
\n
●  Possess strong communication skills, with the ability to lead and collaborate effectively across all levels and teams within the organization.
\n
●  Demonstrated solutions-oriented mindset, proactively addressing challenges and driving results.
\n
●  Passionate about delivering a unique and exceptional customer experience that leaves a lasting positive impression.
\n
 
\n
Benefits
\n
●  Up to 96 hours of PTO annually
\n
●  Health, dental, and vision insurance
\n
●  Retirement plans available
\n
●  Quarterly fitness and mental health stipend
\n
●  Welcome gift :)
\n
●  Employee discount and early access to products
\n
 
\n
$20/hr plus tips
","id":"b72f443d-4ff2-45ff-b064-ee79a8d8a2a3","lists":[],"text":"Madhappy West Hollywood Pantry Full-Time Cafe Supervisor","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
WEST HOLLYWOOD PANTRY BY MADHAPPY CAFE SUPERVISOR
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their Melrose Flagship location.
\n
 
\n
About the job
\n
We are looking to hire a full-time Cafe Supervisor for our Pantry by Madhappy flagship location in West Hollywood. In this position will oversee staff and procedures at our Malibu location and support a team centered around efficiency, excellent customer service, and embodying our brand vision.
\n
 
\n
You must be based in the Los Angeles metropolitan area to be considered for this position.
\n
 
\n
Responsibilities
\n
Operations:
\n
●  Oversee inventory management, supply ordering, and staff scheduling to ensure efficient daily operations.
\n
●  Implement strategies to boost sales, including but not limited to upselling, promotions, and enhancing customer engagement.
\n
●  Maintain a high standard of cleanliness, organization, and preparation to create a welcoming environment for customers and team members.
\n
●  Use a proactive and solutions oriented mindset to troubleshoot day to day challenges in operations, staffing, or customer experience, always keeping a calm and composed approach.
\n
●  Partner with the LA Pantry team to ensure consistency in drink preparation and quality across all offerings, maintaining our brand standards and delighting customers with every sip.
\n
●  Coordinate and execute events such as drink launches, community pop-ups, and brand activations, managing logistics, team readiness, and overall experience from start to finish.
\n
 
\n
People Management & Development:
\n
●  Leverage deep knowledge of coffee and matcha preparation to train and coach team members, elevating the quality and consistency of every beverage served.
\n
●  Lead by example in delivering a memorable, personalized customer experience.
\n
●  Foster a supportive work environment by stepping in whenever needed to empower and support the team.
\n
●  Monitor team performance and provide ongoing coaching and feedback to enhance skills and efficiency.
\n
●  Foster a growth-minded team culture through regular coaching, positive reinforcement, and clear expectations, creating an environment where team members feel empowered, supported, and excited to show up.
\n
 
\n
About you
\n
Qualifications:
\n
●  2+ years of coffee and coffee leadership related experience
\n
●  Deep knowledge of coffee and matcha preparation
\n
●  Experience in recipe creation and development, with a strong ability to refine and adapt existing recipes while maintaining brand integrity and quality standards
\n
●  Previous experience working in a small team environment
\n
●  Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed
\n
●  Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with corporate and cafe team members
\n
●  Experience coordinating and executing events, including high-profile drink launches, community gatherings, and brand collaborations, ensuring seamless execution and a memorable guest experience
\n
●  Familiarity with the Madhappy brand and mission
\n
 
\n
Characteristics:
\n
●  Possess strong communication skills, with the ability to lead and collaborate effectively across all levels and teams within the organization.
\n
●  Demonstrated solutions-oriented mindset, proactively addressing challenges and driving results.
\n
●  Passionate about delivering a unique and exceptional customer experience that leaves a lasting positive impression.
\n
 
\n
Benefits
\n
●  Up to 96 hours of PTO annually
\n
●  Health, dental, and vision insurance
\n
●  Retirement plans available
\n
●  Quarterly fitness and mental health stipend
\n
●  Welcome gift :)
\n
●  Employee discount and early access to products
\n
 
\n
$20/hr plus tips
","descriptionBodyPlain":"WEST HOLLYWOOD PANTRY BY MADHAPPY CAFE SUPERVISOR\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nPantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their Melrose Flagship location.\n \nAbout the job\nWe are looking to hire a full-time Cafe Supervisor for our Pantry by Madhappy flagship location in West Hollywood. In this position will oversee staff and procedures at our Malibu location and support a team centered around efficiency, excellent customer service, and embodying our brand vision.\n \nYou must be based in the Los Angeles metropolitan area to be considered for this position.\n \nResponsibilities\nOperations:\n●  Oversee inventory management, supply ordering, and staff scheduling to ensure efficient daily operations.\n●  Implement strategies to boost sales, including but not limited to upselling, promotions, and enhancing customer engagement.\n●  Maintain a high standard of cleanliness, organization, and preparation to create a welcoming environment for customers and team members.\n●  Use a proactive and solutions oriented mindset to troubleshoot day to day challenges in operations, staffing, or customer experience, always keeping a calm and composed approach.\n●  Partner with the LA Pantry team to ensure consistency in drink preparation and quality across all offerings, maintaining our brand standards and delighting customers with every sip.\n●  Coordinate and execute events such as drink launches, community pop-ups, and brand activations, managing logistics, team readiness, and overall experience from start to finish.\n \nPeople Management & Development:\n●  Leverage deep knowledge of coffee and matcha preparation to train and coach team members, elevating the quality and consistency of every beverage served.\n●  Lead by example in delivering a memorable, personalized customer experience.\n●  Foster a supportive work environment by stepping in whenever needed to empower and support the team.\n●  Monitor team performance and provide ongoing coaching and feedback to enhance skills and efficiency.\n●  Foster a growth-minded team culture through regular coaching, positive reinforcement, and clear expectations, creating an environment where team members feel empowered, supported, and excited to show up.\n \nAbout you\nQualifications:\n●  2+ years of coffee and coffee leadership related experience\n●  Deep knowledge of coffee and matcha preparation\n●  Experience in recipe creation and development, with a strong ability to refine and adapt existing recipes while maintaining brand integrity and quality standards\n●  Previous experience working in a small team environment\n●  Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed\n●  Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with corporate and cafe team members\n●  Experience coordinating and executing events, including high-profile drink launches, community gatherings, and brand collaborations, ensuring seamless execution and a memorable guest experience\n●  Familiarity with the Madhappy brand and mission\n \nCharacteristics:\n●  Possess strong communication skills, with the ability to lead and collaborate effectively across all levels and teams within the organization.\n●  Demonstrated solutions-oriented mindset, proactively addressing challenges and driving results.\n●  Passionate about delivering a unique and exceptional customer experience that leaves a lasting positive impression.\n \nBenefits\n●  Up to 96 hours of PTO annually\n●  Health, dental, and vision insurance\n●  Retirement plans available\n●  Quarterly fitness and mental health stipend\n●  Welcome gift :)\n●  Employee discount and early access to products\n \n$20/hr plus tips\n","hostedUrl":"https://jobs.lever.co/madhappy/b72f443d-4ff2-45ff-b064-ee79a8d8a2a3","applyUrl":"https://jobs.lever.co/madhappy/b72f443d-4ff2-45ff-b064-ee79a8d8a2a3/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Part-Time","location":"Los Angeles, CA","team":"Retail","allLocations":["Los Angeles, CA"]},"createdAt":1774656147032,"descriptionPlain":"WEST HOLLYWOOD PART-TIME STORE ASSOCIATE\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nAbout the job\nWe are looking to hire a part-time Store Associate for Madhappy at our West Hollywood location.\n \nThe Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment.\n \nKey Responsibilities\nCustomer Service & Clienteling\n●      Provide an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.\n●      Build lasting relationships with customers through personalized styling, product recommendations, and proactive client outreach.\n●      Maintain an active client book, following up with customers to ensure long-term engagement and repeat business.\n●      Uphold Madhappy’s brand values by creating a welcoming and inclusive store environment.\n \nStore Operations & Merchandising\n●      Ensure the store remains clean, organized, and visually appealing at all times.\n●      Assist with inventory management, stock replenishment, and loss prevention procedures.\n●      Maintain knowledge of store policies and procedures to provide seamless and efficient service.\n \nQualifications\n●      1+ year of retail or customer service experience preferred.\n●      Strong interpersonal skills with a passion for clienteling and relationship-building.\n●      Enthusiastic, proactive, and results-driven mindset.\n●      Ability to thrive in a fast-paced environment and multitask effectively.\n●      Alignment with Madhappy’s brand mission and values.\n \nBenefits\n●      Welcome gift :)\n●      Monthly gifting of new collections\n●      Performance based bonus\n \n$20.25/hr\n","description":"
WEST HOLLYWOOD PART-TIME STORE ASSOCIATE
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
About the job
\n
We are looking to hire a part-time Store Associate for Madhappy at our West Hollywood location.
\n
 
\n
The Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment.
\n
 
\n
Key Responsibilities
\n
Customer Service & Clienteling
\n
●      Provide an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.
\n
●      Build lasting relationships with customers through personalized styling, product recommendations, and proactive client outreach.
\n
●      Maintain an active client book, following up with customers to ensure long-term engagement and repeat business.
\n
●      Uphold Madhappy’s brand values by creating a welcoming and inclusive store environment.
\n
 
\n
Store Operations & Merchandising
\n
●      Ensure the store remains clean, organized, and visually appealing at all times.
\n
●      Assist with inventory management, stock replenishment, and loss prevention procedures.
\n
●      Maintain knowledge of store policies and procedures to provide seamless and efficient service.
\n
 
\n
Qualifications
\n
●      1+ year of retail or customer service experience preferred.
\n
●      Strong interpersonal skills with a passion for clienteling and relationship-building.
\n
●      Enthusiastic, proactive, and results-driven mindset.
\n
●      Ability to thrive in a fast-paced environment and multitask effectively.
\n
●      Alignment with Madhappy’s brand mission and values.
\n
 
\n
Benefits
\n
●      Welcome gift :)
\n
●      Monthly gifting of new collections
\n
●      Performance based bonus
\n
 
\n
$20.25/hr
","id":"d7d4cbd0-f7d8-4031-bf0d-b2ff922c84db","lists":[],"text":"Madhappy West Hollywood Part-Time Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
WEST HOLLYWOOD PART-TIME STORE ASSOCIATE
\n
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
\n
 
\n
About the job
\n
We are looking to hire a part-time Store Associate for Madhappy at our West Hollywood location.
\n
 
\n
The Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment.
\n
 
\n
Key Responsibilities
\n
Customer Service & Clienteling
\n
●      Provide an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.
\n
●      Build lasting relationships with customers through personalized styling, product recommendations, and proactive client outreach.
\n
●      Maintain an active client book, following up with customers to ensure long-term engagement and repeat business.
\n
●      Uphold Madhappy’s brand values by creating a welcoming and inclusive store environment.
\n
 
\n
Store Operations & Merchandising
\n
●      Ensure the store remains clean, organized, and visually appealing at all times.
\n
●      Assist with inventory management, stock replenishment, and loss prevention procedures.
\n
●      Maintain knowledge of store policies and procedures to provide seamless and efficient service.
\n
 
\n
Qualifications
\n
●      1+ year of retail or customer service experience preferred.
\n
●      Strong interpersonal skills with a passion for clienteling and relationship-building.
\n
●      Enthusiastic, proactive, and results-driven mindset.
\n
●      Ability to thrive in a fast-paced environment and multitask effectively.
\n
●      Alignment with Madhappy’s brand mission and values.
\n
 
\n
Benefits
\n
●      Welcome gift :)
\n
●      Monthly gifting of new collections
\n
●      Performance based bonus
\n
 
\n
$20.25/hr
","descriptionBodyPlain":"WEST HOLLYWOOD PART-TIME STORE ASSOCIATE\nMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.\n \nAbout the job\nWe are looking to hire a part-time Store Associate for Madhappy at our West Hollywood location.\n \nThe Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment.\n \nKey Responsibilities\nCustomer Service & Clienteling\n●      Provide an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.\n●      Build lasting relationships with customers through personalized styling, product recommendations, and proactive client outreach.\n●      Maintain an active client book, following up with customers to ensure long-term engagement and repeat business.\n●      Uphold Madhappy’s brand values by creating a welcoming and inclusive store environment.\n \nStore Operations & Merchandising\n●      Ensure the store remains clean, organized, and visually appealing at all times.\n●      Assist with inventory management, stock replenishment, and loss prevention procedures.\n●      Maintain knowledge of store policies and procedures to provide seamless and efficient service.\n \nQualifications\n●      1+ year of retail or customer service experience preferred.\n●      Strong interpersonal skills with a passion for clienteling and relationship-building.\n●      Enthusiastic, proactive, and results-driven mindset.\n●      Ability to thrive in a fast-paced environment and multitask effectively.\n●      Alignment with Madhappy’s brand mission and values.\n \nBenefits\n●      Welcome gift :)\n●      Monthly gifting of new collections\n●      Performance based bonus\n \n$20.25/hr\n","hostedUrl":"https://jobs.lever.co/madhappy/d7d4cbd0-f7d8-4031-bf0d-b2ff922c84db","applyUrl":"https://jobs.lever.co/madhappy/d7d4cbd0-f7d8-4031-bf0d-b2ff922c84db/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Full-Time","location":"Los Angeles, CA","team":"Operations & Customer Care","allLocations":["Los Angeles, CA"]},"createdAt":1776193510221,"descriptionPlain":"SENIOR ECOMMERCE MANAGER\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout the job\nMadhappy is looking for an Ecommerce Performance & Site Experience Manager to own the day-to-day performance and customer journey of madhappy.com. This person is the onsite “owner” across homepage, navigation, PLP, PDP, cart, and checkout—responsible for merchandising execution, KPI tracking (in GA4), site health, and a steady cadence of conversion optimization and A/B testing. You’ll partner with our Content team for onsite modules and assets, and our external dev partner for implementation.\n\nYou must be based in or willing to move to Los Angeles to be considered for this position. \n\nResponsibilities\nOnsite performance + trading\n●      Own and monitor core ecommerce KPIs in GA4 and Shopify: traffic, conversion rate, bounce/engagement, AOV, UPT, AUR, revenue per visitor, cart/checkout funnel performance\n●      Run a weekly trading cadence: performance vs plan, best sellers, risers/fallers, inventory-aware merchandising actions, category/collection opportunities\n●      Own onsite calendar execution (drops, refreshes, promos) in partnership with Marketing and Planning\n\nCustomer journey & site experience\n●      Ensure the full customer journey is optimized and functioning as expected across mobile and desktop (homepage → nav → PLP → PDP → cart → checkout)\n●      Own QA processes and bug triage; identify issues quickly and manage prioritization with the dev partner\n●      Partner cross-functionally to ensure onsite messaging is accurate, timely, and aligned with brand/marketing\n\nMerchandising systems (Shopify + Algolia)\n●      Manage onsite merchandising levers: collections, sorting rules, badges, featured placements, cross-sells/upsells\n●      Nice to have: hands-on experience using Algolia to manage search, navigation, merchandising rules, and onsite discovery\n\nCRO + experimentation\n●      Build and maintain an experimentation roadmap (layouts, merchandising logic, PDP modules, cart/checkout improvements)\n●      Define hypotheses, success metrics, and test plans; coordinate implementation; deliver post-test readouts and recommendations\n●      Increase experiment velocity while keeping measurement and learnings rigorous\n\nAnalytics & insights (GA4 is core)\n●      Own the site’s “single source of truth” performance view: dashboards, annotations, and daily health checks\n●      Proactively diagnose KPI shifts (e.g., channel mix, device mix, PDP load time, OOS sizing, checkout friction) and drive action plans\n●      Ensure GA4 event health and ecommerce tracking integrity in partnership with internal stakeholders/partners (identify gaps, validate launches, troubleshoot anomalies)\n\nTechnology & platform improvements\n●      Stay current on ecommerce tools and platform opportunities (search, personalization, reviews, bundling, analytics, performance)\n●      Bring quarterly recommendations with a clear view of impact, effort, and cost\n\nSuccess in the first 90 days\n●      Establish a KPI cadence and dashboarding in GA4 used by leadership\n●      Improve site QA and reduce incidents (launch errors, broken PDPs, mis-merchandising)\n●      Deliver an experimentation roadmap and ship the first [2–4] tests or meaningful UX improvements\n●      Create a clear dev partner backlog with prioritized tickets and acceptance criteria\n\nQualifications\nMust-have\n●      4–8 years ecommerce experience (DTC a plus) owning onsite performance and merchandising\n●      Strong GA4 experience (ecommerce reporting, funnel analysis, segmentation, anomaly detection, measurement sanity checks)\n●      Deep Shopify experience (collections, product organization, onsite merchandising workflows)\n●      Experience running CRO initiatives and/or A/B testing programsExcellent project management + QA discipline; can write crisp tickets/specs for dev partnersStrong communication and operating cadence (daily health checks, weekly trading)\n\nNice to have\n●      Experience with Algolia (search/merchandising rules, synonyms, ranking strategy, collections/navigation improvements)\n●      Experience with heatmaps/session replay tools or experimentation platforms\n●      Familiarity with site performance best practices and mobile UX patterns\n\nBenefits\n●      15 days PTO, and 9 days sick pay annually\n●      Paid holidaysHealth, dental, and vision insurance with 75% premium coverage by Madhappy\n●      Retirement plans available\n●      $600 quarterly health stipends\n●      Employee discount and early access to products\n","description":"
SENIOR ECOMMERCE MERCHANDISING MANAGER
\n
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.
\n
 
\n
About the job
\n
Madhappy is looking for an Ecommerce Performance & Site Experience Manager to own the day-to-day performance and customer journey of madhappy.com. This person is the onsite “owner” across homepage, navigation, PLP, PDP, cart, and checkout—responsible for merchandising execution, KPI tracking (in GA4), site health, and a steady cadence of conversion optimization and A/B testing. You’ll partner with our Content team for onsite modules and assets, and our external dev partner for implementation.
\n
 
\n
You must be based in or willing to move to Los Angeles to be considered for this position. 
\n
 
\n
Responsibilities
\n
Onsite performance + trading
\n
●      Own and monitor core ecommerce KPIs in GA4 and Shopify: traffic, conversion rate, bounce/engagement, AOV, UPT, AUR, revenue per visitor, cart/checkout funnel performance
\n
●      Run a weekly trading cadence: performance vs plan, best sellers, risers/fallers, inventory-aware merchandising actions, category/collection opportunities
\n
●      Own onsite calendar execution (drops, refreshes, promos) in partnership with Marketing and Planning
\n
 
\n
Customer journey & site experience
\n
●      Ensure the full customer journey is optimized and functioning as expected across mobile and desktop (homepage → nav → PLP → PDP → cart → checkout)
\n
●      Own QA processes and bug triage; identify issues quickly and manage prioritization with the dev partner
\n
●      Partner cross-functionally to ensure onsite messaging is accurate, timely, and aligned with brand/marketing
\n
 
\n
Merchandising systems (Shopify + Algolia)
\n
●      Manage onsite merchandising levers: collections, sorting rules, badges, featured placements, cross-sells/upsells
\n
●      Nice to have: hands-on experience using Algolia to manage search, navigation, merchandising rules, and onsite discovery
\n
 
\n
CRO + experimentation
\n
●      Build and maintain an experimentation roadmap (layouts, merchandising logic, PDP modules, cart/checkout improvements)
\n
●      Define hypotheses, success metrics, and test plans; coordinate implementation; deliver post-test readouts and recommendations
\n
●      Increase experiment velocity while keeping measurement and learnings rigorous
\n
 
\n
Analytics & insights (GA4 is core)
\n
●      Own the site’s “single source of truth” performance view: dashboards, annotations, and daily health checks
\n
●      Proactively diagnose KPI shifts (e.g., channel mix, device mix, PDP load time, OOS sizing, checkout friction) and drive action plans
\n
●      Ensure GA4 event health and ecommerce tracking integrity in partnership with internal stakeholders/partners (identify gaps, validate launches, troubleshoot anomalies)
\n
 
\n
Technology & platform improvements
\n
●      Stay current on ecommerce tools and platform opportunities (search, personalization, reviews, bundling, analytics, performance)
\n
●      Bring quarterly recommendations with a clear view of impact, effort, and cost
\n
 
\n
Success in the first 90 days
\n
●      Establish a KPI cadence and dashboarding in GA4 used by leadership
\n
●      Improve site QA and reduce incidents (launch errors, broken PDPs, mis-merchandising)
\n
●      Deliver an experimentation roadmap and ship the first [2–4] tests or meaningful UX improvements
\n
●      Create a clear dev partner backlog with prioritized tickets and acceptance criteria
\n
 
\n
Qualifications
\n
Must-have
\n
●      4–8 years ecommerce experience (DTC a plus) owning onsite performance and merchandising
\n
●      Strong GA4 experience (ecommerce reporting, funnel analysis, segmentation, anomaly detection, measurement sanity checks)
\n
●      Deep Shopify experience (collections, product organization, onsite merchandising workflows)
\n
●      Experience running CRO initiatives and/or A/B testing programsExcellent project management + QA discipline; can write crisp tickets/specs for dev partnersStrong communication and operating cadence (daily health checks, weekly trading)
\n
 
\n
Nice to have
\n
●      Experience with Algolia (search/merchandising rules, synonyms, ranking strategy, collections/navigation improvements)
\n
●      Experience with heatmaps/session replay tools or experimentation platforms
\n
●      Familiarity with site performance best practices and mobile UX patterns
\n
 
\n
Benefits
\n
●      15 days PTO, and 9 days sick pay annually
\n
●      Paid holidaysHealth, dental, and vision insurance with 75% premium coverage by Madhappy
\n
●      Retirement plans available
\n
●      $600 quarterly health stipends
\n
●      Employee discount and early access to products
","id":"ce9979cc-45a9-44b5-90b0-1a69ee0bee4b","lists":[],"salaryRange":{"min":110000,"max":130000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Ecommerce Merchandising Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
SENIOR ECOMMERCE MERCHANDISING MANAGER
\n
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.
\n
 
\n
About the job
\n
Madhappy is looking for an Ecommerce Performance & Site Experience Manager to own the day-to-day performance and customer journey of madhappy.com. This person is the onsite “owner” across homepage, navigation, PLP, PDP, cart, and checkout—responsible for merchandising execution, KPI tracking (in GA4), site health, and a steady cadence of conversion optimization and A/B testing. You’ll partner with our Content team for onsite modules and assets, and our external dev partner for implementation.
\n
 
\n
You must be based in or willing to move to Los Angeles to be considered for this position. 
\n
 
\n
Responsibilities
\n
Onsite performance + trading
\n
●      Own and monitor core ecommerce KPIs in GA4 and Shopify: traffic, conversion rate, bounce/engagement, AOV, UPT, AUR, revenue per visitor, cart/checkout funnel performance
\n
●      Run a weekly trading cadence: performance vs plan, best sellers, risers/fallers, inventory-aware merchandising actions, category/collection opportunities
\n
●      Own onsite calendar execution (drops, refreshes, promos) in partnership with Marketing and Planning
\n
 
\n
Customer journey & site experience
\n
●      Ensure the full customer journey is optimized and functioning as expected across mobile and desktop (homepage → nav → PLP → PDP → cart → checkout)
\n
●      Own QA processes and bug triage; identify issues quickly and manage prioritization with the dev partner
\n
●      Partner cross-functionally to ensure onsite messaging is accurate, timely, and aligned with brand/marketing
\n
 
\n
Merchandising systems (Shopify + Algolia)
\n
●      Manage onsite merchandising levers: collections, sorting rules, badges, featured placements, cross-sells/upsells
\n
●      Nice to have: hands-on experience using Algolia to manage search, navigation, merchandising rules, and onsite discovery
\n
 
\n
CRO + experimentation
\n
●      Build and maintain an experimentation roadmap (layouts, merchandising logic, PDP modules, cart/checkout improvements)
\n
●      Define hypotheses, success metrics, and test plans; coordinate implementation; deliver post-test readouts and recommendations
\n
●      Increase experiment velocity while keeping measurement and learnings rigorous
\n
 
\n
Analytics & insights (GA4 is core)
\n
●      Own the site’s “single source of truth” performance view: dashboards, annotations, and daily health checks
\n
●      Proactively diagnose KPI shifts (e.g., channel mix, device mix, PDP load time, OOS sizing, checkout friction) and drive action plans
\n
●      Ensure GA4 event health and ecommerce tracking integrity in partnership with internal stakeholders/partners (identify gaps, validate launches, troubleshoot anomalies)
\n
 
\n
Technology & platform improvements
\n
●      Stay current on ecommerce tools and platform opportunities (search, personalization, reviews, bundling, analytics, performance)
\n
●      Bring quarterly recommendations with a clear view of impact, effort, and cost
\n
 
\n
Success in the first 90 days
\n
●      Establish a KPI cadence and dashboarding in GA4 used by leadership
\n
●      Improve site QA and reduce incidents (launch errors, broken PDPs, mis-merchandising)
\n
●      Deliver an experimentation roadmap and ship the first [2–4] tests or meaningful UX improvements
\n
●      Create a clear dev partner backlog with prioritized tickets and acceptance criteria
\n
 
\n
Qualifications
\n
Must-have
\n
●      4–8 years ecommerce experience (DTC a plus) owning onsite performance and merchandising
\n
●      Strong GA4 experience (ecommerce reporting, funnel analysis, segmentation, anomaly detection, measurement sanity checks)
\n
●      Deep Shopify experience (collections, product organization, onsite merchandising workflows)
\n
●      Experience running CRO initiatives and/or A/B testing programsExcellent project management + QA discipline; can write crisp tickets/specs for dev partnersStrong communication and operating cadence (daily health checks, weekly trading)
\n
 
\n
Nice to have
\n
●      Experience with Algolia (search/merchandising rules, synonyms, ranking strategy, collections/navigation improvements)
\n
●      Experience with heatmaps/session replay tools or experimentation platforms
\n
●      Familiarity with site performance best practices and mobile UX patterns
\n
 
\n
Benefits
\n
●      15 days PTO, and 9 days sick pay annually
\n
●      Paid holidaysHealth, dental, and vision insurance with 75% premium coverage by Madhappy
\n
●      Retirement plans available
\n
●      $600 quarterly health stipends
\n
●      Employee discount and early access to products
","descriptionBodyPlain":"SENIOR ECOMMERCE MANAGER\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout the job\nMadhappy is looking for an Ecommerce Performance & Site Experience Manager to own the day-to-day performance and customer journey of madhappy.com. This person is the onsite “owner” across homepage, navigation, PLP, PDP, cart, and checkout—responsible for merchandising execution, KPI tracking (in GA4), site health, and a steady cadence of conversion optimization and A/B testing. You’ll partner with our Content team for onsite modules and assets, and our external dev partner for implementation.\n\nYou must be based in or willing to move to Los Angeles to be considered for this position. \n\nResponsibilities\nOnsite performance + trading\n●      Own and monitor core ecommerce KPIs in GA4 and Shopify: traffic, conversion rate, bounce/engagement, AOV, UPT, AUR, revenue per visitor, cart/checkout funnel performance\n●      Run a weekly trading cadence: performance vs plan, best sellers, risers/fallers, inventory-aware merchandising actions, category/collection opportunities\n●      Own onsite calendar execution (drops, refreshes, promos) in partnership with Marketing and Planning\n\nCustomer journey & site experience\n●      Ensure the full customer journey is optimized and functioning as expected across mobile and desktop (homepage → nav → PLP → PDP → cart → checkout)\n●      Own QA processes and bug triage; identify issues quickly and manage prioritization with the dev partner\n●      Partner cross-functionally to ensure onsite messaging is accurate, timely, and aligned with brand/marketing\n\nMerchandising systems (Shopify + Algolia)\n●      Manage onsite merchandising levers: collections, sorting rules, badges, featured placements, cross-sells/upsells\n●      Nice to have: hands-on experience using Algolia to manage search, navigation, merchandising rules, and onsite discovery\n\nCRO + experimentation\n●      Build and maintain an experimentation roadmap (layouts, merchandising logic, PDP modules, cart/checkout improvements)\n●      Define hypotheses, success metrics, and test plans; coordinate implementation; deliver post-test readouts and recommendations\n●      Increase experiment velocity while keeping measurement and learnings rigorous\n\nAnalytics & insights (GA4 is core)\n●      Own the site’s “single source of truth” performance view: dashboards, annotations, and daily health checks\n●      Proactively diagnose KPI shifts (e.g., channel mix, device mix, PDP load time, OOS sizing, checkout friction) and drive action plans\n●      Ensure GA4 event health and ecommerce tracking integrity in partnership with internal stakeholders/partners (identify gaps, validate launches, troubleshoot anomalies)\n\nTechnology & platform improvements\n●      Stay current on ecommerce tools and platform opportunities (search, personalization, reviews, bundling, analytics, performance)\n●      Bring quarterly recommendations with a clear view of impact, effort, and cost\n\nSuccess in the first 90 days\n●      Establish a KPI cadence and dashboarding in GA4 used by leadership\n●      Improve site QA and reduce incidents (launch errors, broken PDPs, mis-merchandising)\n●      Deliver an experimentation roadmap and ship the first [2–4] tests or meaningful UX improvements\n●      Create a clear dev partner backlog with prioritized tickets and acceptance criteria\n\nQualifications\nMust-have\n●      4–8 years ecommerce experience (DTC a plus) owning onsite performance and merchandising\n●      Strong GA4 experience (ecommerce reporting, funnel analysis, segmentation, anomaly detection, measurement sanity checks)\n●      Deep Shopify experience (collections, product organization, onsite merchandising workflows)\n●      Experience running CRO initiatives and/or A/B testing programsExcellent project management + QA discipline; can write crisp tickets/specs for dev partnersStrong communication and operating cadence (daily health checks, weekly trading)\n\nNice to have\n●      Experience with Algolia (search/merchandising rules, synonyms, ranking strategy, collections/navigation improvements)\n●      Experience with heatmaps/session replay tools or experimentation platforms\n●      Familiarity with site performance best practices and mobile UX patterns\n\nBenefits\n●      15 days PTO, and 9 days sick pay annually\n●      Paid holidaysHealth, dental, and vision insurance with 75% premium coverage by Madhappy\n●      Retirement plans available\n●      $600 quarterly health stipends\n●      Employee discount and early access to products\n","hostedUrl":"https://jobs.lever.co/madhappy/ce9979cc-45a9-44b5-90b0-1a69ee0bee4b","applyUrl":"https://jobs.lever.co/madhappy/ce9979cc-45a9-44b5-90b0-1a69ee0bee4b/apply"},{"additionalPlain":"About Madhappy\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout Local Optimist\nLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.\n\nAbout The Madhappy Foundation\nThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.\n\nLearn more here.\n","additional":"
About Madhappy
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.
","categories":{"commitment":"Full-Time","location":"Los Angeles, CA","team":"PD & Production","allLocations":["Los Angeles, CA"]},"createdAt":1772562125869,"descriptionPlain":"SENIOR PRODUCT DEVELOPMENT MANAGER\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout the job\nWe are looking to hire a full time Senior Product Development Manager for Madhappy.\n\nIn this position, you will be responsible for building out our network of vendors, domestic and international, for materials and factories across numerous garment categories (cut and sew, sweaters, wovens, denim, & outerwear). You will manage the development processes from initial creative concept all the way through to production handover. This role will report directly to our Vice President of Product Development & Production.\n\nYou will be a highly curious, autonomous, organized, soft skills pro with a keen eye for quality, design, cost, and timing. This individual will become the direct partner to Madhappy’s design, tech, and production teams in bringing our products to life.\n\nYou must be based in or willing to move to Los Angeles to be considered for this position.\n\nResponsibilities\n● Collaboration with Local and Off-shore suppliers on full development lifecycle of product including Print Development, Embroidery Strike offs, and other decorative techniques\n● Sourcing Materials for Seasonal collections in alignment with Design inspiration \n● Manage Lab Dip process and approvals in collaboration with Design team \n● Maintain adherence to Development and Product Calendar, ensuring key milestone dates are met\n● Own Pre-Costing for Domestic and Import styles as well as identifying price challenges and offering solutions\n● Own Seasonal Line Reviews in collaboration with Design and Merchant teams for Buy Meetings\n● Manage prototype & salesman development schedules through daily direct communication with vendors\n● Maintain clear records and fabric & trim reference libraryIssue and track sample material orders\n● Track and report PD budget/drops on a monthly basis and report at risk styles due to calendar timing\n● Oversee and mentor product development assistant\n\n\nQualifications\n● Minimum 6 years of experience in Import and Domestic Product Development\n● Deep understanding of development process in alignment with the designer vision and brand integrity \n● Experience troubleshooting issues with Factories as they arise on Development to ensure Calendar Deliverables are met \n● Experience managing direct report in Product Development or Production \n● Understanding of collection hand over requirements for production\n● Experience with and understanding of technical details and characteristics across numerous fabrications and trims\n● Expert in managing Import and Domestic Costing \n● Excellent written and verbal communication skills\n● Proven methods of finding efficiencies, building tools, and creating processes\n● Skilled at using Excel, Google Docs  and other database systems\n\nCharacteristics\n● Be a great strategist, able to identify gaps and determine how to fill them\n● Seek and create steps needed to execute goals\nHave a critical mind and eye to flag potential issues\n● Able to initiate conversations, negotiate, and influence multiple personalities with respect to their needs\n● Highly independent but able to mentor and train team members\n● Passion for the brand and mental health, a plus\n\nBenefits\n● 15 days PTO, and 9 days sick pay annually\n● Paid holidaysHealth, dental, and vision insurance with 75% premium coverage by Madhappy\n● Retirement plans available\n● $600 quarterly health stipends\n● Employee discount and early access to products\n","description":"
SENIOR PRODUCT DEVELOPMENT MANAGER
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About the job
We are looking to hire a full time Senior Product Development Manager for Madhappy.

In this position, you will be responsible for building out our network of vendors, domestic and international, for materials and factories across numerous garment categories (cut and sew, sweaters, wovens, denim, & outerwear). You will manage the development processes from initial creative concept all the way through to production handover. This role will report directly to our Vice President of Product Development & Production.

You will be a highly curious, autonomous, organized, soft skills pro with a keen eye for quality, design, cost, and timing. This individual will become the direct partner to Madhappy’s design, tech, and production teams in bringing our products to life.

You must be based in or willing to move to Los Angeles to be considered for this position.

Responsibilities
● Collaboration with Local and Off-shore suppliers on full development lifecycle of product including Print Development, Embroidery Strike offs, and other decorative techniques
● Sourcing Materials for Seasonal collections in alignment with Design inspiration 
● Manage Lab Dip process and approvals in collaboration with Design team 
● Maintain adherence to Development and Product Calendar, ensuring key milestone dates are met
● Own Pre-Costing for Domestic and Import styles as well as identifying price challenges and offering solutions
● Own Seasonal Line Reviews in collaboration with Design and Merchant teams for Buy Meetings
● Manage prototype & salesman development schedules through daily direct communication with vendors
● Maintain clear records and fabric & trim reference libraryIssue and track sample material orders
● Track and report PD budget/drops on a monthly basis and report at risk styles due to calendar timing
● Oversee and mentor product development assistant


Qualifications
● Minimum 6 years of experience in Import and Domestic Product Development
● Deep understanding of development process in alignment with the designer vision and brand integrity 
● Experience troubleshooting issues with Factories as they arise on Development to ensure Calendar Deliverables are met 
● Experience managing direct report in Product Development or Production 
● Understanding of collection hand over requirements for production
● Experience with and understanding of technical details and characteristics across numerous fabrications and trims
● Expert in managing Import and Domestic Costing 
● Excellent written and verbal communication skills
● Proven methods of finding efficiencies, building tools, and creating processes
● Skilled at using Excel, Google Docs  and other database systems

Characteristics
● Be a great strategist, able to identify gaps and determine how to fill them
● Seek and create steps needed to execute goals
Have a critical mind and eye to flag potential issues
● Able to initiate conversations, negotiate, and influence multiple personalities with respect to their needs
● Highly independent but able to mentor and train team members
● Passion for the brand and mental health, a plus

Benefits
● 15 days PTO, and 9 days sick pay annually
● Paid holidaysHealth, dental, and vision insurance with 75% premium coverage by Madhappy
● Retirement plans available
● $600 quarterly health stipends
● Employee discount and early access to products
","id":"f8a86334-dec0-4e66-8256-752aa1786aa8","lists":[],"salaryRange":{"min":95000,"currency":"USD","interval":"per-year-salary","max":125000},"text":"Senior Product Development Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"
SENIOR PRODUCT DEVELOPMENT MANAGER
Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About the job
We are looking to hire a full time Senior Product Development Manager for Madhappy.

In this position, you will be responsible for building out our network of vendors, domestic and international, for materials and factories across numerous garment categories (cut and sew, sweaters, wovens, denim, & outerwear). You will manage the development processes from initial creative concept all the way through to production handover. This role will report directly to our Vice President of Product Development & Production.

You will be a highly curious, autonomous, organized, soft skills pro with a keen eye for quality, design, cost, and timing. This individual will become the direct partner to Madhappy’s design, tech, and production teams in bringing our products to life.

You must be based in or willing to move to Los Angeles to be considered for this position.

Responsibilities
● Collaboration with Local and Off-shore suppliers on full development lifecycle of product including Print Development, Embroidery Strike offs, and other decorative techniques
● Sourcing Materials for Seasonal collections in alignment with Design inspiration 
● Manage Lab Dip process and approvals in collaboration with Design team 
● Maintain adherence to Development and Product Calendar, ensuring key milestone dates are met
● Own Pre-Costing for Domestic and Import styles as well as identifying price challenges and offering solutions
● Own Seasonal Line Reviews in collaboration with Design and Merchant teams for Buy Meetings
● Manage prototype & salesman development schedules through daily direct communication with vendors
● Maintain clear records and fabric & trim reference libraryIssue and track sample material orders
● Track and report PD budget/drops on a monthly basis and report at risk styles due to calendar timing
● Oversee and mentor product development assistant


Qualifications
● Minimum 6 years of experience in Import and Domestic Product Development
● Deep understanding of development process in alignment with the designer vision and brand integrity 
● Experience troubleshooting issues with Factories as they arise on Development to ensure Calendar Deliverables are met 
● Experience managing direct report in Product Development or Production 
● Understanding of collection hand over requirements for production
● Experience with and understanding of technical details and characteristics across numerous fabrications and trims
● Expert in managing Import and Domestic Costing 
● Excellent written and verbal communication skills
● Proven methods of finding efficiencies, building tools, and creating processes
● Skilled at using Excel, Google Docs  and other database systems

Characteristics
● Be a great strategist, able to identify gaps and determine how to fill them
● Seek and create steps needed to execute goals
Have a critical mind and eye to flag potential issues
● Able to initiate conversations, negotiate, and influence multiple personalities with respect to their needs
● Highly independent but able to mentor and train team members
● Passion for the brand and mental health, a plus

Benefits
● 15 days PTO, and 9 days sick pay annually
● Paid holidaysHealth, dental, and vision insurance with 75% premium coverage by Madhappy
● Retirement plans available
● $600 quarterly health stipends
● Employee discount and early access to products
","descriptionBodyPlain":"SENIOR PRODUCT DEVELOPMENT MANAGER\nMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.\n\nAbout the job\nWe are looking to hire a full time Senior Product Development Manager for Madhappy.\n\nIn this position, you will be responsible for building out our network of vendors, domestic and international, for materials and factories across numerous garment categories (cut and sew, sweaters, wovens, denim, & outerwear). You will manage the development processes from initial creative concept all the way through to production handover. This role will report directly to our Vice President of Product Development & Production.\n\nYou will be a highly curious, autonomous, organized, soft skills pro with a keen eye for quality, design, cost, and timing. This individual will become the direct partner to Madhappy’s design, tech, and production teams in bringing our products to life.\n\nYou must be based in or willing to move to Los Angeles to be considered for this position.\n\nResponsibilities\n● Collaboration with Local and Off-shore suppliers on full development lifecycle of product including Print Development, Embroidery Strike offs, and other decorative techniques\n● Sourcing Materials for Seasonal collections in alignment with Design inspiration \n● Manage Lab Dip process and approvals in collaboration with Design team \n● Maintain adherence to Development and Product Calendar, ensuring key milestone dates are met\n● Own Pre-Costing for Domestic and Import styles as well as identifying price challenges and offering solutions\n● Own Seasonal Line Reviews in collaboration with Design and Merchant teams for Buy Meetings\n● Manage prototype & salesman development schedules through daily direct communication with vendors\n● Maintain clear records and fabric & trim reference libraryIssue and track sample material orders\n● Track and report PD budget/drops on a monthly basis and report at risk styles due to calendar timing\n● Oversee and mentor product development assistant\n\n\nQualifications\n● Minimum 6 years of experience in Import and Domestic Product Development\n● Deep understanding of development process in alignment with the designer vision and brand integrity \n● Experience troubleshooting issues with Factories as they arise on Development to ensure Calendar Deliverables are met \n● Experience managing direct report in Product Development or Production \n● Understanding of collection hand over requirements for production\n● Experience with and understanding of technical details and characteristics across numerous fabrications and trims\n● Expert in managing Import and Domestic Costing \n● Excellent written and verbal communication skills\n● Proven methods of finding efficiencies, building tools, and creating processes\n● Skilled at using Excel, Google Docs  and other database systems\n\nCharacteristics\n● Be a great strategist, able to identify gaps and determine how to fill them\n● Seek and create steps needed to execute goals\nHave a critical mind and eye to flag potential issues\n● Able to initiate conversations, negotiate, and influence multiple personalities with respect to their needs\n● Highly independent but able to mentor and train team members\n● Passion for the brand and mental health, a plus\n\nBenefits\n● 15 days PTO, and 9 days sick pay annually\n● Paid holidaysHealth, dental, and vision insurance with 75% premium coverage by Madhappy\n● Retirement plans available\n● $600 quarterly health stipends\n● Employee discount and early access to products\n","hostedUrl":"https://jobs.lever.co/madhappy/f8a86334-dec0-4e66-8256-752aa1786aa8","applyUrl":"https://jobs.lever.co/madhappy/f8a86334-dec0-4e66-8256-752aa1786aa8/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","location":"Los Angeles, CA","team":"Operations & Customer Care","allLocations":["Los Angeles, CA"]},"createdAt":1776889404112,"descriptionPlain":"Warehouse Manager\nAbout the Role\nWe are a fast-growing premium lifestyle brand launching a new warehouse operation in Downtown Los Angeles. This is a ground-floor opportunity to build and lead a fulfillment operation from day one. You will own everything from facility setup and team hiring to daily operations, shipping over 7,000 orders per month across DTC ecommerce and retail store replenishment channels.\nThis role is ideal for someone who thrives in high-growth environments, has built or scaled warehouse operations before, and wants to shape a team and process from scratch.\nWhat You'll Do\nStand up and launch a new ~18,000 sqft warehouse facility, including layout design, racking/shelving installation, workstation setup, and WMS configuration (ShipHero strongly preferred)\nHire, train, and manage a team of 7–8 full-time associates (pickers, packers, receiver, replenishment) plus seasonal temps during peak periods\nOwn end-to-end fulfillment for DTC ecommerce orders (poly mailer and boxed shipments) and bulk transfer orders to retail stores (25+ unit verification packing)\nManage carrier relationships and rate shopping across USPS, UPS, FedEx, and Amazon Shipping to optimize cost and delivery speed\nDrive continuous improvement in pick rates (target: 80+ lines/hr DTC), pack rates (target: 29+ orders/hr blended), and accuracy (target: 99.8%+)\nBuild variable staffing models aligned to seasonal peaks including Summer Sale, Back to School, holiday (BFCM/Christmas), and product launches throughout the year\nOversee returns processing, receiving/putaway of inbound purchase orders, and inventory accuracy through cycle counts and bin replenishment\nManage operating budget and track cost-per-order metrics across DTC and Transfer channels\nImplement SOPs, safety protocols, and quality control processes from the ground up\nReport on KPIs weekly including orders shipped, cost per order, accuracy rate, and on-time shipping percentage\nWhat You Bring\n5+ years of warehouse or fulfillment management experience, with at least 2 years in a leadership role\nProven experience setting up or significantly scaling a warehouse operation (not just maintaining one)\nHands-on WMS experience (ShipHero preferred; ShipStation, ShipBob, or similar accepted)\nStrong understanding of DTC ecommerce fulfillment, including batch picking, rate shopping, and carrier management\nExperience managing retail/wholesale replenishment or B2B fulfillment alongside DTC\nAbility to build staffing plans around variable demand, including seasonal hiring and flexible scheduling\nFamiliarity with California labor regulations, OSHA requirements, and workplace safety standards\nComfort with data — you can pull reports, analyze cost-per-order trends, and use metrics to drive decisions\nBilingual English/Spanish strongly preferred given the DTLA labor market\nNice to Have\nExperience in apparel or fashion fulfillment (understanding of SKU proliferation, size/color matrix, poly mailer vs. box decisions)\nTrack record with Amazon Shipping as a carrier\nExperience standing up a new warehouse operation\nFamiliarity with Shopify order management and integrations\nCompensation & Benefits\nBase salary: $80,000 – $150,000 annually, depending on experience\nPerformance bonus tied to operational KPIs (accuracy, cost per order, on-time rate)\nHealth, dental, and vision insurance\nPaid time off and company holidays\nEmployee discount on all products\nOpportunity to build something from scratch at a brand in high-growth mode\nSchedule & Location\nThis is a full-time, on-site position based in our Downtown Los Angeles warehouse. Standard hours are Monday through Friday, with occasional weekend availability required during peak seasons (November through January and major sale events).\nTo apply, send your resume and a brief note on your warehouse build-out experience. We value practical experience over credentials — tell us what you've built.\n","description":"

Warehouse Manager

\n
\n

About the Role

\n

We are a fast-growing premium lifestyle brand launching a new warehouse operation in Downtown Los Angeles. This is a ground-floor opportunity to build and lead a fulfillment operation from day one. You will own everything from facility setup and team hiring to daily operations, shipping over 7,000 orders per month across DTC ecommerce and retail store replenishment channels.

\n

This role is ideal for someone who thrives in high-growth environments, has built or scaled warehouse operations before, and wants to shape a team and process from scratch.

\n

What You'll Do

\n\n

What You Bring

\n\n

Nice to Have

\n\n

Compensation & Benefits

\n\n

Schedule & Location

\n

This is a full-time, on-site position based in our Downtown Los Angeles warehouse. Standard hours are Monday through Friday, with occasional weekend availability required during peak seasons (November through January and major sale events).

\n

To apply, send your resume and a brief note on your warehouse build-out experience. We value practical experience over credentials — tell us what you've built.

\n
","id":"82b8a5e1-3626-4de0-a9d7-ca81f42c1431","lists":[],"text":"Warehouse Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"

Warehouse Manager

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About the Role

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We are a fast-growing premium lifestyle brand launching a new warehouse operation in Downtown Los Angeles. This is a ground-floor opportunity to build and lead a fulfillment operation from day one. You will own everything from facility setup and team hiring to daily operations, shipping over 7,000 orders per month across DTC ecommerce and retail store replenishment channels.

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This role is ideal for someone who thrives in high-growth environments, has built or scaled warehouse operations before, and wants to shape a team and process from scratch.

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What You'll Do

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What You Bring

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Nice to Have

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Compensation & Benefits

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Schedule & Location

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This is a full-time, on-site position based in our Downtown Los Angeles warehouse. Standard hours are Monday through Friday, with occasional weekend availability required during peak seasons (November through January and major sale events).

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To apply, send your resume and a brief note on your warehouse build-out experience. We value practical experience over credentials — tell us what you've built.

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","descriptionBodyPlain":"Warehouse Manager\nAbout the Role\nWe are a fast-growing premium lifestyle brand launching a new warehouse operation in Downtown Los Angeles. This is a ground-floor opportunity to build and lead a fulfillment operation from day one. You will own everything from facility setup and team hiring to daily operations, shipping over 7,000 orders per month across DTC ecommerce and retail store replenishment channels.\nThis role is ideal for someone who thrives in high-growth environments, has built or scaled warehouse operations before, and wants to shape a team and process from scratch.\nWhat You'll Do\nStand up and launch a new ~18,000 sqft warehouse facility, including layout design, racking/shelving installation, workstation setup, and WMS configuration (ShipHero strongly preferred)\nHire, train, and manage a team of 7–8 full-time associates (pickers, packers, receiver, replenishment) plus seasonal temps during peak periods\nOwn end-to-end fulfillment for DTC ecommerce orders (poly mailer and boxed shipments) and bulk transfer orders to retail stores (25+ unit verification packing)\nManage carrier relationships and rate shopping across USPS, UPS, FedEx, and Amazon Shipping to optimize cost and delivery speed\nDrive continuous improvement in pick rates (target: 80+ lines/hr DTC), pack rates (target: 29+ orders/hr blended), and accuracy (target: 99.8%+)\nBuild variable staffing models aligned to seasonal peaks including Summer Sale, Back to School, holiday (BFCM/Christmas), and product launches throughout the year\nOversee returns processing, receiving/putaway of inbound purchase orders, and inventory accuracy through cycle counts and bin replenishment\nManage operating budget and track cost-per-order metrics across DTC and Transfer channels\nImplement SOPs, safety protocols, and quality control processes from the ground up\nReport on KPIs weekly including orders shipped, cost per order, accuracy rate, and on-time shipping percentage\nWhat You Bring\n5+ years of warehouse or fulfillment management experience, with at least 2 years in a leadership role\nProven experience setting up or significantly scaling a warehouse operation (not just maintaining one)\nHands-on WMS experience (ShipHero preferred; ShipStation, ShipBob, or similar accepted)\nStrong understanding of DTC ecommerce fulfillment, including batch picking, rate shopping, and carrier management\nExperience managing retail/wholesale replenishment or B2B fulfillment alongside DTC\nAbility to build staffing plans around variable demand, including seasonal hiring and flexible scheduling\nFamiliarity with California labor regulations, OSHA requirements, and workplace safety standards\nComfort with data — you can pull reports, analyze cost-per-order trends, and use metrics to drive decisions\nBilingual English/Spanish strongly preferred given the DTLA labor market\nNice to Have\nExperience in apparel or fashion fulfillment (understanding of SKU proliferation, size/color matrix, poly mailer vs. box decisions)\nTrack record with Amazon Shipping as a carrier\nExperience standing up a new warehouse operation\nFamiliarity with Shopify order management and integrations\nCompensation & Benefits\nBase salary: $80,000 – $150,000 annually, depending on experience\nPerformance bonus tied to operational KPIs (accuracy, cost per order, on-time rate)\nHealth, dental, and vision insurance\nPaid time off and company holidays\nEmployee discount on all products\nOpportunity to build something from scratch at a brand in high-growth mode\nSchedule & Location\nThis is a full-time, on-site position based in our Downtown Los Angeles warehouse. Standard hours are Monday through Friday, with occasional weekend availability required during peak seasons (November through January and major sale events).\nTo apply, send your resume and a brief note on your warehouse build-out experience. We value practical experience over credentials — tell us what you've built.\n","hostedUrl":"https://jobs.lever.co/madhappy/82b8a5e1-3626-4de0-a9d7-ca81f42c1431","applyUrl":"https://jobs.lever.co/madhappy/82b8a5e1-3626-4de0-a9d7-ca81f42c1431/apply"}]