[{"additionalPlain":"Join us in shaping the future of real estate\n \nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.\n \nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.\n \nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.\n \nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.\n \nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.\n \nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.\n","additional":"Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Sales","location":"Austin, TX","team":"Sales","allLocations":["Austin, TX"]},"createdAt":1564111255155,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nThe Opportunity\n \nWe’re hiring an Account Executive to own the full sales cycle, from first conversation to close. You’ll sell Luxury Presence’s platform to real estate agents and brokerages who want to grow their business through better technology. The product has clear market fit, the TAM is massive, and the clients you’ll work with are serious business owners who understand the value of investing in their brand.\n \nThis role is built for closers who want to be paid like closers. Compensation is aggressive and uncapped:\nAE1 OTE: $150,000 uncapped\nAE2 OTE: $240,000 uncapped\nAE3 OTE: $270,000 uncapped\n \nPromotion is based on performance, not tenure. Top performing AE1s can be promoted to AE2 in the first year.\nOur average sales cycle is between 1 and 3 weeks — you close fast, earn fast.\n80% of our AEs hit quota — above the national SMB SaaS average of 41%.\nYou’ll work in our Austin office alongside sales leadership that is hands-on and invested in your development. This is a team that coaches in real time, runs deal reviews that actually move the needle, and promotes from within when people are ready.\n \nWhat You’ll Do\nOwn the full sales cycle from qualification through close, managing your pipeline with discipline and accuracy\nRun consultative sales conversations with real estate agents, teams, and brokerage leaders, understanding their business before pitching a solution\nRun 70–100 outbound touchpoints per day across calls, email, and LinkedIn\nConsistently hit and exceed monthly quota targets\nMaintain a clean, well-organized pipeline in Salesforce with accurate forecasting\nSet clear expectations during the sales process so every new client is set up for a strong onboarding experience\nCollaborate with SDRs, marketing, and customer success to refine messaging, improve handoffs, and drive retention\n \nWhat We’re Looking For\n\n\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
\n
\n
The Opportunity
\n
\n
We’re hiring an Account Executive to own the full sales cycle, from first conversation to close. You’ll sell Luxury Presence’s platform to real estate agents and brokerages who want to grow their business through better technology. The product has clear market fit, the TAM is massive, and the clients you’ll work with are serious business owners who understand the value of investing in their brand.
\n
\n
This role is built for closers who want to be paid like closers. Compensation is aggressive and uncapped:
\n
\n- AE1 OTE: $150,000 uncapped
\n- AE2 OTE: $240,000 uncapped
\n- AE3 OTE: $270,000 uncapped
\n
\n
\n
Promotion is based on performance, not tenure. Top performing AE1s can be promoted to AE2 in the first year.
\n
Our average sales cycle is between 1 and 3 weeks — you close fast, earn fast.
\n
80% of our AEs hit quota — above the national SMB SaaS average of 41%.
\n
You’ll work in our Austin office alongside sales leadership that is hands-on and invested in your development. This is a team that coaches in real time, runs deal reviews that actually move the needle, and promotes from within when people are ready.
\n
\n
\n
\n
\n
\n
What You’ll Do
\n
\n
\n
\n
\n- Own the full sales cycle from qualification through close, managing your pipeline with discipline and accuracy
\n- Run consultative sales conversations with real estate agents, teams, and brokerage leaders, understanding their business before pitching a solution
\n- Run 70–100 outbound touchpoints per day across calls, email, and LinkedIn
\n- Consistently hit and exceed monthly quota targets
\n- Maintain a clean, well-organized pipeline in Salesforce with accurate forecasting
\n- Set clear expectations during the sales process so every new client is set up for a strong onboarding experience
\n- Collaborate with SDRs, marketing, and customer success to refine messaging, improve handoffs, and drive retention
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
What We’re Looking For
\n
\n
\n
\n
\n- 1–3+ years of inside B2B sales experience, ideally selling software, SaaS, web development, or online marketing services
\n- Track record of hitting or exceeding quota in a closing role
\n- Experience managing a pipeline end-to-end, from prospecting to close
\n- Proficiency with CRMs, preferably Salesforce
\n- Real estate industry knowledge is a plus but not required
\n- If you’re 80% of this, apply. We hire for drive and coachability, not perfect resumes.
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Attributes
\n
\n
\n
\n
\n- Consultative. You ask good questions, listen closely, and tailor your pitch to what the prospect actually needs.
\n- Organized. Your pipeline is clean, your follow-ups are timely, and nothing slips through the cracks.
\n- Competitive. You care about quota, you care about the leaderboard, and you hold yourself to a high standard.
\n- Coachable. You take feedback from deal reviews and apply it on the next call.
\n- Client-first mindset. You sell with integrity because you know that’s what builds a real book of business.
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Why This Role
\n
\n
\n
\n
\n- Own the full cycle. This is a true closing role where you run the deal from start to finish.
\n- Proven product-market fit. You’re selling a platform that 90,000+ agents already use, including 30% of the top-ranked agents in the country. The product sells because it works.
\n- 80% quota attainment. Above the national SMB SaaS average of 41%. No competitor publishes this.
\n- Fast sales cycle. 1–3 weeks average. You close fast, earn fast.
\n- Modern sales stack. Salesforce, Nooks (parallel dialer), and Google Workspace.
\n- Growth trajectory. We promote from within. Perform well and you’ll earn more support, more pipeline, and more responsibility.
\n- In-office sales culture. Sales managers are in the office five days a week. You get real coaching, live deal strategy, and a team that pushes each other to get better.
\n- High-growth company. Series C, approaching $100M ARR, backed by world-class investors. You’re joining at a stage where your impact is visible and your career can scale with the business.
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Location: Austin, TX (must be located in the Austin, TX area)
\n
Work Type: In-office
\n
Compensation:
\n
\n- Base Salary: $55,000–$65,000
\n- AE1 OTE: $150,000 uncapped
\n- AE2 OTE: $240,000 uncapped
\n- AE3 OTE: $270,000 uncapped
\n
\n
Benefits: Competitive Equity/Stock Options · Flex PTO · Health/Vision/Dental Insurance · 401k
\n
\n
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
\n
\n
The Opportunity
\n
\n
We’re hiring an Account Executive to own the full sales cycle, from first conversation to close. You’ll sell Luxury Presence’s platform to real estate agents and brokerages who want to grow their business through better technology. The product has clear market fit, the TAM is massive, and the clients you’ll work with are serious business owners who understand the value of investing in their brand.
\n
\n
This role is built for closers who want to be paid like closers. Compensation is aggressive and uncapped:
\n
\n- AE1 OTE: $150,000 uncapped
\n- AE2 OTE: $240,000 uncapped
\n- AE3 OTE: $270,000 uncapped
\n
\n
\n
Promotion is based on performance, not tenure. Top performing AE1s can be promoted to AE2 in the first year.
\n
Our average sales cycle is between 1 and 3 weeks — you close fast, earn fast.
\n
80% of our AEs hit quota — above the national SMB SaaS average of 41%.
\n
You’ll work in our Austin office alongside sales leadership that is hands-on and invested in your development. This is a team that coaches in real time, runs deal reviews that actually move the needle, and promotes from within when people are ready.
\n
\n
\n
\n
\n
\n
What You’ll Do
\n
\n
\n
\n
\n- Own the full sales cycle from qualification through close, managing your pipeline with discipline and accuracy
\n- Run consultative sales conversations with real estate agents, teams, and brokerage leaders, understanding their business before pitching a solution
\n- Run 70–100 outbound touchpoints per day across calls, email, and LinkedIn
\n- Consistently hit and exceed monthly quota targets
\n- Maintain a clean, well-organized pipeline in Salesforce with accurate forecasting
\n- Set clear expectations during the sales process so every new client is set up for a strong onboarding experience
\n- Collaborate with SDRs, marketing, and customer success to refine messaging, improve handoffs, and drive retention
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
What We’re Looking For
\n
\n
\n
\n
\n- 1–3+ years of inside B2B sales experience, ideally selling software, SaaS, web development, or online marketing services
\n- Track record of hitting or exceeding quota in a closing role
\n- Experience managing a pipeline end-to-end, from prospecting to close
\n- Proficiency with CRMs, preferably Salesforce
\n- Real estate industry knowledge is a plus but not required
\n- If you’re 80% of this, apply. We hire for drive and coachability, not perfect resumes.
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Attributes
\n
\n
\n
\n
\n- Consultative. You ask good questions, listen closely, and tailor your pitch to what the prospect actually needs.
\n- Organized. Your pipeline is clean, your follow-ups are timely, and nothing slips through the cracks.
\n- Competitive. You care about quota, you care about the leaderboard, and you hold yourself to a high standard.
\n- Coachable. You take feedback from deal reviews and apply it on the next call.
\n- Client-first mindset. You sell with integrity because you know that’s what builds a real book of business.
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Why This Role
\n
\n
\n
\n
\n- Own the full cycle. This is a true closing role where you run the deal from start to finish.
\n- Proven product-market fit. You’re selling a platform that 90,000+ agents already use, including 30% of the top-ranked agents in the country. The product sells because it works.
\n- 80% quota attainment. Above the national SMB SaaS average of 41%. No competitor publishes this.
\n- Fast sales cycle. 1–3 weeks average. You close fast, earn fast.
\n- Modern sales stack. Salesforce, Nooks (parallel dialer), and Google Workspace.
\n- Growth trajectory. We promote from within. Perform well and you’ll earn more support, more pipeline, and more responsibility.
\n- In-office sales culture. Sales managers are in the office five days a week. You get real coaching, live deal strategy, and a team that pushes each other to get better.
\n- High-growth company. Series C, approaching $100M ARR, backed by world-class investors. You’re joining at a stage where your impact is visible and your career can scale with the business.
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Location: Austin, TX (must be located in the Austin, TX area)
\n
Work Type: In-office
\n
Compensation:
\n
\n- Base Salary: $55,000–$65,000
\n- AE1 OTE: $150,000 uncapped
\n- AE2 OTE: $240,000 uncapped
\n- AE3 OTE: $270,000 uncapped
\n
\n
Benefits: Competitive Equity/Stock Options · Flex PTO · Health/Vision/Dental Insurance · 401k
\n
\n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Finance & Accounting","location":"United States","team":"Accounting","allLocations":["United States"]},"createdAt":1784312421003,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nThe Opportunity\nBilling is central to both our client experience and financial operations. As Luxury Presence scales beyond $100M ARR, we're building a best-in-class order-to-cash process powered by AI native platforms. \nWe're looking for a Billing Manager to lead day-to-day billing operations, including customer billing support, accounts receivable, collections, dispute resolution, and billing systems management. You'll lead a team while partnering closely with GTM, Finance & Accounting, and our billing platform partner to ensure correct and reliable billing, scalable processes, and a seamless client experience. As a critical part of the order-to-cash process, you'll directly impact the integrity of our financial reporting and business performance.\nThis role is for a hands-on operator who brings structure to complexity, drives solutions from idea to execution, and takes ownership of building a billing function that scales.\nWhat You'll Own\nTeam Leadership\nManage and develop teams responsible for customer billing support and billing QA.\nSet clear expectations, coach performance, and drive accountability.\nBuild scalable processes, documentation, and playbooks that improve efficiency and consistency.\nBilling Operations\nOwn the end-to-end order-to-cash billing process\nServe as the primary point of contact for our billing platform partner\nWork hand-in-hand with our billing QA analysts to investigate discrepancies, identify root causes, and improve billing accuracy.\nPartner with internal teams and our billing vendor to resolve billing issues and ensure fixes are implemented.\nClient Experience\nLead resolution of escalations and payment disputes (chargebacks).\nPartner with the GTM teams to resolve issues quickly and improve the customer experience.\nIdentify issues proactively before they impact clients.\nManage credit & refunds \nAccounts Receivable & Collections\nOwn collections efforts, including overdue invoices, deactivations, and bad debt tracking.\nEscalate risks early and drive cross-functional resolution.\nReporting & Analytics\nBuild reporting that provides visibility into billing performance, collections, and client health.\nTrack trends, identify risks, and communicate insights to stakeholders.\n \nWhat We're Looking For\nExperience\n3-5 years of experience in billing, accounts receivable, collections or a related function, preferably in a SaaS or subscription business.\nExperience managing teams and driving accountability against service levels and performance expectations.\nExperience with an AI native billing platform preferred, but not required.\nLeadership & Mindset\nExtremely detail-oriented - you catch what others miss and have strong follow-through.\nA roll-up-your-sleeves operator who is productive without close oversight\nProactively improves processes and follows through to execution.\nCritical thinking & judgment - makes thoughtful decisions, exercises discretion, and tailors communication and solutions to the situation and client needs.\nResourceful and self-sufficient, with the initiative to solve problems and find answers.\nFlexible and resilient, with the ability to adapt quickly as the business evolves and priorities change.\nTrusted cross-functional partner and go-to expert for billing related matters.\nTechnical Skills\nComfortable working across billing systems, spreadsheets, and reporting tools.\nStrong written and verbal communication skills.\nExperience with Salesforce, Tabs, Rillet, PandaDoc, Stripe, Notion, and Slack is preferred but not required.\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
The Opportunity
\n
Billing is central to both our client experience and financial operations. As Luxury Presence scales beyond $100M ARR, we're building a best-in-class order-to-cash process powered by AI native platforms.
\n
We're looking for a Billing Manager to lead day-to-day billing operations, including customer billing support, accounts receivable, collections, dispute resolution, and billing systems management. You'll lead a team while partnering closely with GTM, Finance & Accounting, and our billing platform partner to ensure correct and reliable billing, scalable processes, and a seamless client experience. As a critical part of the order-to-cash process, you'll directly impact the integrity of our financial reporting and business performance.
\n
This role is for a hands-on operator who brings structure to complexity, drives solutions from idea to execution, and takes ownership of building a billing function that scales.
\n
What You'll Own
\n
Team Leadership
\n
\n- \n
Manage and develop teams responsible for customer billing support and billing QA.
\n \n- \n
Set clear expectations, coach performance, and drive accountability.
\n \n- \n
Build scalable processes, documentation, and playbooks that improve efficiency and consistency.
\n \n
\n
Billing Operations
\n
\n- \n
Own the end-to-end order-to-cash billing process
\n \n- \n
Serve as the primary point of contact for our billing platform partner
\n \n- \n
Work hand-in-hand with our billing QA analysts to investigate discrepancies, identify root causes, and improve billing accuracy.
\n \n- \n
Partner with internal teams and our billing vendor to resolve billing issues and ensure fixes are implemented.
\n \n
\n
Client Experience
\n
\n- \n
Lead resolution of escalations and payment disputes (chargebacks).
\n \n- \n
Partner with the GTM teams to resolve issues quickly and improve the customer experience.
\n \n- \n
Identify issues proactively before they impact clients.
\n \n- \n
Manage credit & refunds
\n \n
\n
Accounts Receivable & Collections
\n
\n- \n
Own collections efforts, including overdue invoices, deactivations, and bad debt tracking.
\n \n- \n
Escalate risks early and drive cross-functional resolution.
\n \n
\n
Reporting & Analytics
\n
\n- \n
Build reporting that provides visibility into billing performance, collections, and client health.
\n \n- \n
Track trends, identify risks, and communicate insights to stakeholders.
\n \n
\n
\n
What We're Looking For
\n
Experience
\n
\n- \n
3-5 years of experience in billing, accounts receivable, collections or a related function, preferably in a SaaS or subscription business.
\n \n- \n
Experience managing teams and driving accountability against service levels and performance expectations.
\n \n- \n
Experience with an AI native billing platform preferred, but not required.
\n \n
\n
Leadership & Mindset
\n
\n- \n
Extremely detail-oriented - you catch what others miss and have strong follow-through.
\n \n- \n
A roll-up-your-sleeves operator who is productive without close oversight
\n \n- \n
Proactively improves processes and follows through to execution.
\n \n- \n
Critical thinking & judgment - makes thoughtful decisions, exercises discretion, and tailors communication and solutions to the situation and client needs.
\n \n- \n
Resourceful and self-sufficient, with the initiative to solve problems and find answers.
\n \n- \n
Flexible and resilient, with the ability to adapt quickly as the business evolves and priorities change.
\n \n- \n
Trusted cross-functional partner and go-to expert for billing related matters.
\n \n
\n
Technical Skills
\n
\n- \n
Comfortable working across billing systems, spreadsheets, and reporting tools.
\n \n- \n
Strong written and verbal communication skills.
\n \n- \n
Experience with Salesforce, Tabs, Rillet, PandaDoc, Stripe, Notion, and Slack is preferred but not required.
\n \n
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
The Opportunity
\n
Billing is central to both our client experience and financial operations. As Luxury Presence scales beyond $100M ARR, we're building a best-in-class order-to-cash process powered by AI native platforms.
\n
We're looking for a Billing Manager to lead day-to-day billing operations, including customer billing support, accounts receivable, collections, dispute resolution, and billing systems management. You'll lead a team while partnering closely with GTM, Finance & Accounting, and our billing platform partner to ensure correct and reliable billing, scalable processes, and a seamless client experience. As a critical part of the order-to-cash process, you'll directly impact the integrity of our financial reporting and business performance.
\n
This role is for a hands-on operator who brings structure to complexity, drives solutions from idea to execution, and takes ownership of building a billing function that scales.
\n
What You'll Own
\n
Team Leadership
\n
\n- \n
Manage and develop teams responsible for customer billing support and billing QA.
\n \n- \n
Set clear expectations, coach performance, and drive accountability.
\n \n- \n
Build scalable processes, documentation, and playbooks that improve efficiency and consistency.
\n \n
\n
Billing Operations
\n
\n- \n
Own the end-to-end order-to-cash billing process
\n \n- \n
Serve as the primary point of contact for our billing platform partner
\n \n- \n
Work hand-in-hand with our billing QA analysts to investigate discrepancies, identify root causes, and improve billing accuracy.
\n \n- \n
Partner with internal teams and our billing vendor to resolve billing issues and ensure fixes are implemented.
\n \n
\n
Client Experience
\n
\n- \n
Lead resolution of escalations and payment disputes (chargebacks).
\n \n- \n
Partner with the GTM teams to resolve issues quickly and improve the customer experience.
\n \n- \n
Identify issues proactively before they impact clients.
\n \n- \n
Manage credit & refunds
\n \n
\n
Accounts Receivable & Collections
\n
\n- \n
Own collections efforts, including overdue invoices, deactivations, and bad debt tracking.
\n \n- \n
Escalate risks early and drive cross-functional resolution.
\n \n
\n
Reporting & Analytics
\n
\n- \n
Build reporting that provides visibility into billing performance, collections, and client health.
\n \n- \n
Track trends, identify risks, and communicate insights to stakeholders.
\n \n
\n
\n
What We're Looking For
\n
Experience
\n
\n- \n
3-5 years of experience in billing, accounts receivable, collections or a related function, preferably in a SaaS or subscription business.
\n \n- \n
Experience managing teams and driving accountability against service levels and performance expectations.
\n \n- \n
Experience with an AI native billing platform preferred, but not required.
\n \n
\n
Leadership & Mindset
\n
\n- \n
Extremely detail-oriented - you catch what others miss and have strong follow-through.
\n \n- \n
A roll-up-your-sleeves operator who is productive without close oversight
\n \n- \n
Proactively improves processes and follows through to execution.
\n \n- \n
Critical thinking & judgment - makes thoughtful decisions, exercises discretion, and tailors communication and solutions to the situation and client needs.
\n \n- \n
Resourceful and self-sufficient, with the initiative to solve problems and find answers.
\n \n- \n
Flexible and resilient, with the ability to adapt quickly as the business evolves and priorities change.
\n \n- \n
Trusted cross-functional partner and go-to expert for billing related matters.
\n \n
\n
Technical Skills
\n
\n- \n
Comfortable working across billing systems, spreadsheets, and reporting tools.
\n \n- \n
Strong written and verbal communication skills.
\n \n- \n
Experience with Salesforce, Tabs, Rillet, PandaDoc, Stripe, Notion, and Slack is preferred but not required.
\n \n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Sales","location":"United States","team":"Sales","allLocations":["United States"]},"createdAt":1777586834494,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nAbout the Role\nWe’re expanding our mid-market sales team and looking for a Business Development Representative (BDR) who can open doors with real estate brokerages and high-performing large teams. This is a front-line role that feeds the entire mid-market sales organization. The quality of your work directly affects how fast we grow.\nThis isn’t a script-reading job. You’ll be reaching out to owners, team leaders, and senior decision-makers at real estate firms. You’ll learn how they operate, how they grow, and what they need, then bring the right opportunities to our Mid-Market Account Executives.\nOur Mid-Market team is newer, operating like a startup within Luxury Presence. If you want a role where you solve real problems, learn fast, take ownership, and build the foundation for a successful sales career, this is it.\nWhat You’ll Do\nProspect and qualify mid-market opportunities with real estate brokerages and large teams, focusing on deals in the $30K - $250K ACV range.\nRun high-quality outbound outreach across phone, email, and social channels to reach brokers, team leads, and executives.\nDevelop a sharp understanding of how brokerages operate, make technology decisions, and grow their business.\nCreate qualified meetings for Mid-Market Account Executives with clear discovery and qualification criteria.\nBuild and maintain your own pipeline from scratch. This role requires a high degree of ownership and self-prospecting.\nTrack activity, learn from data, and continuously refine your approach to improve conversion.\nWork closely with sales leadership to sharpen targeting, messaging, and go-to-market strategy.\nWhat We’re Looking For\nSkills and Experience\n1+ years of experience in a lead generation or business development role using phone, email, or social outreach.\nExperience prospecting into mid-market or enterprise accounts. Real estate industry experience is highly preferred.\nFamiliarity with outbound prospecting tools and CRM systems (Salesforce, Outreach, LinkedIn Sales Navigator, or similar).\nStrong verbal communication skills with a polished, confident telephone presence.\nBA/BS degree preferred.\nAttributes\nSelf-starter who thrives without a playbook. You build your own pipeline and figure out what works.\nPersistent and resourceful. You find creative ways to reach decision-makers who are hard to get to.\nCurious about real estate and genuinely interested in understanding how brokerages and teams run their businesses.\nComfortable in a fast-paced, startup-like environment where priorities shift and ownership is expected.\nStrong project management habits. You stay organized across multiple accounts, channels, and follow-up sequences.\nCompensation\nBase salary: $50,000 - $60,000\nOn-target earnings: $75,000 - $110,000 (base + commission)\nStock options\nFlex PTO\nComprehensive health, vision, and dental benefits\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
About the Role
\nWe’re expanding our mid-market sales team and looking for a Business Development Representative (BDR) who can open doors with real estate brokerages and high-performing large teams. This is a front-line role that feeds the entire mid-market sales organization. The quality of your work directly affects how fast we grow.
\nThis isn’t a script-reading job. You’ll be reaching out to owners, team leaders, and senior decision-makers at real estate firms. You’ll learn how they operate, how they grow, and what they need, then bring the right opportunities to our Mid-Market Account Executives.
\nOur Mid-Market team is newer, operating like a startup within Luxury Presence. If you want a role where you solve real problems, learn fast, take ownership, and build the foundation for a successful sales career, this is it.
\nWhat You’ll Do
\n\n- \n
Prospect and qualify mid-market opportunities with real estate brokerages and large teams, focusing on deals in the $30K - $250K ACV range.
\n \n- \n
Run high-quality outbound outreach across phone, email, and social channels to reach brokers, team leads, and executives.
\n \n- \n
Develop a sharp understanding of how brokerages operate, make technology decisions, and grow their business.
\n \n- \n
Create qualified meetings for Mid-Market Account Executives with clear discovery and qualification criteria.
\n \n- \n
Build and maintain your own pipeline from scratch. This role requires a high degree of ownership and self-prospecting.
\n \n- \n
Track activity, learn from data, and continuously refine your approach to improve conversion.
\n \n- \n
Work closely with sales leadership to sharpen targeting, messaging, and go-to-market strategy.
\n \n
\nWhat We’re Looking For
\nSkills and Experience
\n\n- \n
1+ years of experience in a lead generation or business development role using phone, email, or social outreach.
\n \n- \n
Experience prospecting into mid-market or enterprise accounts. Real estate industry experience is highly preferred.
\n \n- \n
Familiarity with outbound prospecting tools and CRM systems (Salesforce, Outreach, LinkedIn Sales Navigator, or similar).
\n \n- \n
Strong verbal communication skills with a polished, confident telephone presence.
\n \n- \n
BA/BS degree preferred.
\n \n
\nAttributes
\n\n- \n
Self-starter who thrives without a playbook. You build your own pipeline and figure out what works.
\n \n- \n
Persistent and resourceful. You find creative ways to reach decision-makers who are hard to get to.
\n \n- \n
Curious about real estate and genuinely interested in understanding how brokerages and teams run their businesses.
\n \n- \n
Comfortable in a fast-paced, startup-like environment where priorities shift and ownership is expected.
\n \n- \n
Strong project management habits. You stay organized across multiple accounts, channels, and follow-up sequences.
\n \n
\nCompensation
\n\n- \n
Base salary: $50,000 - $60,000
\n \n- \n
On-target earnings: $75,000 - $110,000 (base + commission)
\n \n- \n
Stock options
\n \n- \n
Flex PTO
\n \n- \n
Comprehensive health, vision, and dental benefits
\n \n
","id":"ece56974-bf69-4096-9809-a8be24790e82","lists":[],"text":"Business Development Representative (BDR)","country":"US","workplaceType":"remote","opening":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"About the Role
\nWe’re expanding our mid-market sales team and looking for a Business Development Representative (BDR) who can open doors with real estate brokerages and high-performing large teams. This is a front-line role that feeds the entire mid-market sales organization. The quality of your work directly affects how fast we grow.
\nThis isn’t a script-reading job. You’ll be reaching out to owners, team leaders, and senior decision-makers at real estate firms. You’ll learn how they operate, how they grow, and what they need, then bring the right opportunities to our Mid-Market Account Executives.
\nOur Mid-Market team is newer, operating like a startup within Luxury Presence. If you want a role where you solve real problems, learn fast, take ownership, and build the foundation for a successful sales career, this is it.
\nWhat You’ll Do
\n\n- \n
Prospect and qualify mid-market opportunities with real estate brokerages and large teams, focusing on deals in the $30K - $250K ACV range.
\n \n- \n
Run high-quality outbound outreach across phone, email, and social channels to reach brokers, team leads, and executives.
\n \n- \n
Develop a sharp understanding of how brokerages operate, make technology decisions, and grow their business.
\n \n- \n
Create qualified meetings for Mid-Market Account Executives with clear discovery and qualification criteria.
\n \n- \n
Build and maintain your own pipeline from scratch. This role requires a high degree of ownership and self-prospecting.
\n \n- \n
Track activity, learn from data, and continuously refine your approach to improve conversion.
\n \n- \n
Work closely with sales leadership to sharpen targeting, messaging, and go-to-market strategy.
\n \n
\nWhat We’re Looking For
\nSkills and Experience
\n\n- \n
1+ years of experience in a lead generation or business development role using phone, email, or social outreach.
\n \n- \n
Experience prospecting into mid-market or enterprise accounts. Real estate industry experience is highly preferred.
\n \n- \n
Familiarity with outbound prospecting tools and CRM systems (Salesforce, Outreach, LinkedIn Sales Navigator, or similar).
\n \n- \n
Strong verbal communication skills with a polished, confident telephone presence.
\n \n- \n
BA/BS degree preferred.
\n \n
\nAttributes
\n\n- \n
Self-starter who thrives without a playbook. You build your own pipeline and figure out what works.
\n \n- \n
Persistent and resourceful. You find creative ways to reach decision-makers who are hard to get to.
\n \n- \n
Curious about real estate and genuinely interested in understanding how brokerages and teams run their businesses.
\n \n- \n
Comfortable in a fast-paced, startup-like environment where priorities shift and ownership is expected.
\n \n- \n
Strong project management habits. You stay organized across multiple accounts, channels, and follow-up sequences.
\n \n
\nCompensation
\n\n- \n
Base salary: $50,000 - $60,000
\n \n- \n
On-target earnings: $75,000 - $110,000 (base + commission)
\n \n- \n
Stock options
\n \n- \n
Flex PTO
\n \n- \n
Comprehensive health, vision, and dental benefits
\n \n
","descriptionBodyPlain":"About the Role\nWe’re expanding our mid-market sales team and looking for a Business Development Representative (BDR) who can open doors with real estate brokerages and high-performing large teams. This is a front-line role that feeds the entire mid-market sales organization. The quality of your work directly affects how fast we grow.\nThis isn’t a script-reading job. You’ll be reaching out to owners, team leaders, and senior decision-makers at real estate firms. You’ll learn how they operate, how they grow, and what they need, then bring the right opportunities to our Mid-Market Account Executives.\nOur Mid-Market team is newer, operating like a startup within Luxury Presence. If you want a role where you solve real problems, learn fast, take ownership, and build the foundation for a successful sales career, this is it.\nWhat You’ll Do\nProspect and qualify mid-market opportunities with real estate brokerages and large teams, focusing on deals in the $30K - $250K ACV range.\nRun high-quality outbound outreach across phone, email, and social channels to reach brokers, team leads, and executives.\nDevelop a sharp understanding of how brokerages operate, make technology decisions, and grow their business.\nCreate qualified meetings for Mid-Market Account Executives with clear discovery and qualification criteria.\nBuild and maintain your own pipeline from scratch. This role requires a high degree of ownership and self-prospecting.\nTrack activity, learn from data, and continuously refine your approach to improve conversion.\nWork closely with sales leadership to sharpen targeting, messaging, and go-to-market strategy.\nWhat We’re Looking For\nSkills and Experience\n1+ years of experience in a lead generation or business development role using phone, email, or social outreach.\nExperience prospecting into mid-market or enterprise accounts. Real estate industry experience is highly preferred.\nFamiliarity with outbound prospecting tools and CRM systems (Salesforce, Outreach, LinkedIn Sales Navigator, or similar).\nStrong verbal communication skills with a polished, confident telephone presence.\nBA/BS degree preferred.\nAttributes\nSelf-starter who thrives without a playbook. You build your own pipeline and figure out what works.\nPersistent and resourceful. You find creative ways to reach decision-makers who are hard to get to.\nCurious about real estate and genuinely interested in understanding how brokerages and teams run their businesses.\nComfortable in a fast-paced, startup-like environment where priorities shift and ownership is expected.\nStrong project management habits. You stay organized across multiple accounts, channels, and follow-up sequences.\nCompensation\nBase salary: $50,000 - $60,000\nOn-target earnings: $75,000 - $110,000 (base + commission)\nStock options\nFlex PTO\nComprehensive health, vision, and dental benefits\n","hostedUrl":"https://jobs.lever.co/luxurypresence/ece56974-bf69-4096-9809-a8be24790e82","applyUrl":"https://jobs.lever.co/luxurypresence/ece56974-bf69-4096-9809-a8be24790e82/apply"},{"additionalPlain":"Join us in shaping the future of real estate\n \nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.\n \nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.\n \nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.\n \nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.\n \nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.\n \nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.\n","additional":"Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Client Success","location":"Scottsdale, AZ","team":"Client Success","allLocations":["Scottsdale, AZ","Austin, TX"]},"createdAt":1759440179435,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nWe're looking for a Client Success Manager I to join our growing Client Success team. Are you passionate about helping clients succeed? Do you love learning the ins and outs of a product and connecting that knowledge to real client outcomes? Are you highly organized, a clear communicator, and eager to grow your career in client success? If so, we'd love to speak with you!\nAs a CSM I, you are an eager learner and a trusted partner in your clients' early journey with Luxury Presence. You bring genuine curiosity to every client conversation, working to deeply understand their goals and business needs — then translating that understanding into tangible platform outcomes.\nYour First Mission: To deeply understand your clients' goals, business needs, and brand vision — and align that knowledge to meaningful platform outcomes.\nYour Second Mission: To build trusted relationships through proactive communication, consistent follow-through, and genuine investment in each client's success.\nYour Philosophy: To create a raving fan of every person that crosses your path.\nIn this role, you will support clients through onboarding, develop a strong command of the Luxury Presence platform, and work cross-functionally to ensure clients are getting maximum value from their investment. This is an excellent opportunity to grow your career in client success at a fast-paced, high-growth company.\nYou're Good At\nBuilding strong, trusted relationships with clients and understanding their goals and priorities\nCommunicating clearly and proactively — setting expectations, sharing updates, and ensuring clients feel supported\nDriving product adoption by translating client goals into thoughtful, tailored platform recommendations\nManaging multiple clients and priorities while staying highly organized and detail-oriented\nCollaborating cross-functionally to advocate for client needs and ensure timely solutions\nApproaching challenges with curiosity, professionalism, and a solutions-oriented mindset\nYou Have\n3+ years of experience in Client Success, Account Management, Customer Support, or a related client-facing role \n1+ year managing a book of business\nStrong written and verbal communication skills\nComfort learning new software platforms quickly — experience with content management systems and integrations are a plus (ex. Wordpress, shopify, and common CRMs)\nA basic understanding of digital marketing concepts (SEO, social media, content, and/or paid media) or a genuine eagerness to learn\nA track record of being reliable, organized, and thorough in your work\nExperience in a fast-paced, team-oriented environment\nAn interest in the real estate industry (a passion is a plus!)\nEnthusiasm, competitive spirit, and a friendly and sunny disposition\nYou Crush\nAsking great questions — you dig below the surface to truly understand what a client needs\nTranslating client goals into clear, actionable next steps on the platform\nLearning fast and applying new knowledge to real situations\nPrioritizing effectively when juggling multiple clients and tasks\nDrawing people in with your energy and can-do attitude\nFollowing up, following through, and never letting things fall through the cracks\nNot taking yourself too seriously — you stay humble and keep it fun\nJob Requirements\nLocated in Austin, TX or Scottsdale, AZ — Hybrid (In office 3 days a week once)\nWorking hours of 8:00 am to 5:00 pm\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
We're looking for a Client Success Manager I to join our growing Client Success team. Are you passionate about helping clients succeed? Do you love learning the ins and outs of a product and connecting that knowledge to real client outcomes? Are you highly organized, a clear communicator, and eager to grow your career in client success? If so, we'd love to speak with you!
\n
As a CSM I, you are an eager learner and a trusted partner in your clients' early journey with Luxury Presence. You bring genuine curiosity to every client conversation, working to deeply understand their goals and business needs — then translating that understanding into tangible platform outcomes.
\n
Your First Mission: To deeply understand your clients' goals, business needs, and brand vision — and align that knowledge to meaningful platform outcomes.
\n
Your Second Mission: To build trusted relationships through proactive communication, consistent follow-through, and genuine investment in each client's success.
\n
Your Philosophy: To create a raving fan of every person that crosses your path.
\n
In this role, you will support clients through onboarding, develop a strong command of the Luxury Presence platform, and work cross-functionally to ensure clients are getting maximum value from their investment. This is an excellent opportunity to grow your career in client success at a fast-paced, high-growth company.
\n
You're Good At
\n
\n- \n
Building strong, trusted relationships with clients and understanding their goals and priorities
\n \n- \n
Communicating clearly and proactively — setting expectations, sharing updates, and ensuring clients feel supported
\n \n- \n
Driving product adoption by translating client goals into thoughtful, tailored platform recommendations
\n \n- \n
Managing multiple clients and priorities while staying highly organized and detail-oriented
\n \n- \n
Collaborating cross-functionally to advocate for client needs and ensure timely solutions
\n \n- \n
Approaching challenges with curiosity, professionalism, and a solutions-oriented mindset
\n \n
\n
You Have
\n
\n- \n
3+ years of experience in Client Success, Account Management, Customer Support, or a related client-facing role
\n \n- \n
1+ year managing a book of business
\n \n- \n
Strong written and verbal communication skills
\n \n- \n
Comfort learning new software platforms quickly — experience with content management systems and integrations are a plus (ex. Wordpress, shopify, and common CRMs)
\n \n- \n
A basic understanding of digital marketing concepts (SEO, social media, content, and/or paid media) or a genuine eagerness to learn
\n \n- \n
A track record of being reliable, organized, and thorough in your work
\n \n- \n
Experience in a fast-paced, team-oriented environment
\n \n- \n
An interest in the real estate industry (a passion is a plus!)
\n \n- \n
Enthusiasm, competitive spirit, and a friendly and sunny disposition
\n \n
\n
You Crush
\n
\n- \n
Asking great questions — you dig below the surface to truly understand what a client needs
\n \n- \n
Translating client goals into clear, actionable next steps on the platform
\n \n- \n
Learning fast and applying new knowledge to real situations
\n \n- \n
Prioritizing effectively when juggling multiple clients and tasks
\n \n- \n
Drawing people in with your energy and can-do attitude
\n \n- \n
Following up, following through, and never letting things fall through the cracks
\n \n- \n
Not taking yourself too seriously — you stay humble and keep it fun
\n \n
\n
Job Requirements
\n
\n- \n
Located in Austin, TX or Scottsdale, AZ — Hybrid (In office 3 days a week once)
\n \n- \n
Working hours of 8:00 am to 5:00 pm
\n \n
\n
Plus Performance bonus + Competitive Equity/Stock Options, Flex PTO, Health/Vision/Dental Insurance, 401k
\n
","salaryDescriptionPlain":"Plus Performance bonus + Competitive Equity/Stock Options, Flex PTO, Health/Vision/Dental Insurance, 401k\n\n\n\n","text":"Client Success Manager I","country":"US","workplaceType":"hybrid","opening":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
We're looking for a Client Success Manager I to join our growing Client Success team. Are you passionate about helping clients succeed? Do you love learning the ins and outs of a product and connecting that knowledge to real client outcomes? Are you highly organized, a clear communicator, and eager to grow your career in client success? If so, we'd love to speak with you!
\n
As a CSM I, you are an eager learner and a trusted partner in your clients' early journey with Luxury Presence. You bring genuine curiosity to every client conversation, working to deeply understand their goals and business needs — then translating that understanding into tangible platform outcomes.
\n
Your First Mission: To deeply understand your clients' goals, business needs, and brand vision — and align that knowledge to meaningful platform outcomes.
\n
Your Second Mission: To build trusted relationships through proactive communication, consistent follow-through, and genuine investment in each client's success.
\n
Your Philosophy: To create a raving fan of every person that crosses your path.
\n
In this role, you will support clients through onboarding, develop a strong command of the Luxury Presence platform, and work cross-functionally to ensure clients are getting maximum value from their investment. This is an excellent opportunity to grow your career in client success at a fast-paced, high-growth company.
\n
You're Good At
\n
\n- \n
Building strong, trusted relationships with clients and understanding their goals and priorities
\n \n- \n
Communicating clearly and proactively — setting expectations, sharing updates, and ensuring clients feel supported
\n \n- \n
Driving product adoption by translating client goals into thoughtful, tailored platform recommendations
\n \n- \n
Managing multiple clients and priorities while staying highly organized and detail-oriented
\n \n- \n
Collaborating cross-functionally to advocate for client needs and ensure timely solutions
\n \n- \n
Approaching challenges with curiosity, professionalism, and a solutions-oriented mindset
\n \n
\n
You Have
\n
\n- \n
3+ years of experience in Client Success, Account Management, Customer Support, or a related client-facing role
\n \n- \n
1+ year managing a book of business
\n \n- \n
Strong written and verbal communication skills
\n \n- \n
Comfort learning new software platforms quickly — experience with content management systems and integrations are a plus (ex. Wordpress, shopify, and common CRMs)
\n \n- \n
A basic understanding of digital marketing concepts (SEO, social media, content, and/or paid media) or a genuine eagerness to learn
\n \n- \n
A track record of being reliable, organized, and thorough in your work
\n \n- \n
Experience in a fast-paced, team-oriented environment
\n \n- \n
An interest in the real estate industry (a passion is a plus!)
\n \n- \n
Enthusiasm, competitive spirit, and a friendly and sunny disposition
\n \n
\n
You Crush
\n
\n- \n
Asking great questions — you dig below the surface to truly understand what a client needs
\n \n- \n
Translating client goals into clear, actionable next steps on the platform
\n \n- \n
Learning fast and applying new knowledge to real situations
\n \n- \n
Prioritizing effectively when juggling multiple clients and tasks
\n \n- \n
Drawing people in with your energy and can-do attitude
\n \n- \n
Following up, following through, and never letting things fall through the cracks
\n \n- \n
Not taking yourself too seriously — you stay humble and keep it fun
\n \n
\n
Job Requirements
\n
\n- \n
Located in Austin, TX or Scottsdale, AZ — Hybrid (In office 3 days a week once)
\n \n- \n
Working hours of 8:00 am to 5:00 pm
\n \n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Client Support","location":"Phoenix, AZ","team":"Client Support","allLocations":["Phoenix, AZ"]},"createdAt":1567232578488,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nWe’re looking for a Client Support Representative to join our talented and growing Support team. Our clients are some of the top real estate agents in the world and as a Client Support Representative at Luxury Presence, you’ll be positioned to help them maintain their online presence, the home base for their businesses. \n \nIn this position, you’ll be counted on to provide guidance, education, and solutions to your clients. To be successful, you’ll need to practice empathy, quick-thinking, and an understanding of web development, real estate, and digital media. Most importantly, you’ll be a partner to our clients as they grow their businesses. \n \n*** Must be willing to work 6 am - 6 pm PT ***\nLocation: Scottsdale/Kierland\nThis is a full-time in-office position during training. (3/4 weeks) & Hybrid after that (3 days in office, 2 days at home)\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
We’re looking for a Client Support Representative to join our talented and growing Support team. Our clients are some of the top real estate agents in the world and as a Client Support Representative at Luxury Presence, you’ll be positioned to help them maintain their online presence, the home base for their businesses.
\n
\nIn this position, you’ll be counted on to provide guidance, education, and solutions to your clients. To be successful, you’ll need to practice empathy, quick-thinking, and an understanding of web development, real estate, and digital media. Most importantly, you’ll be a partner to our clients as they grow their businesses.
\n
\n*** Must be willing to work 6 am - 6 pm PT ***
\nLocation: Scottsdale/Kierland
\nThis is a full-time in-office position during training. (3/4 weeks) & Hybrid after that (3 days in office, 2 days at home)
","id":"c651e15f-cc5d-46c0-bd77-cf9c3134ead3","lists":[{"text":"Essential functions of the role include:","content":"\nLive chatting with clients to assist them in real time\nAnswering incoming calls to resolve client questions and returning callback requests\nEmailing with clients and providing them with frequent updates\nUncovering upsell opportunities through active listening and needs-based discovery\nCoordinating with internal teams to resolve customer requests effectively\nActively managing case workload to ensure prompt follow-up and continuous customer engagement\nTriaging and reporting technical issues to the product team \nSupporting and assisting your teammates \n"},{"text":" You’re gifted at:","content":"\nSkilled at learning and using customer management platforms like Salesforce\nIdentifying opportunities for website design enhancements\nMaintaining composure and clarity when handling high-pressure situations\nExceptional active listening—picking up on what customers say, what they imply, and what they truly need\nTeaching customers how to maximize platform value and achieve success independently\nCommunicating complicated technology to clients with expertise ranging from novice to advanced\nBeing a team playerTeaching and helping customers\nCuriosity: you love to dig into problems and find solutions\nStart-up hustle & teamwork\n"},{"text":"You have:","content":"\n2-5+ years of experience working in customer service; website or real estate experience a plus\nA deep sense of empathy for customers\nThe ability to be an out-of-the-box thinker and be resourceful\nThe drive to solve client problems with a high degree of quality and efficiency\nA can-do attitude and brings positive energy to every task and interaction\n"}],"salaryRange":{"min":21.63,"currency":"USD","interval":"per-hour-wage","max":24},"salaryDescription":"Plus a 20% bonus divided and paid out in quarters based on performance.
","salaryDescriptionPlain":"Plus a 20% bonus divided and paid out in quarters based on performance.\n","text":"Client Support Representative","country":"US","workplaceType":"hybrid","opening":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"We’re looking for a Client Support Representative to join our talented and growing Support team. Our clients are some of the top real estate agents in the world and as a Client Support Representative at Luxury Presence, you’ll be positioned to help them maintain their online presence, the home base for their businesses.
\n
\nIn this position, you’ll be counted on to provide guidance, education, and solutions to your clients. To be successful, you’ll need to practice empathy, quick-thinking, and an understanding of web development, real estate, and digital media. Most importantly, you’ll be a partner to our clients as they grow their businesses.
\n
\n*** Must be willing to work 6 am - 6 pm PT ***
\nLocation: Scottsdale/Kierland
\nThis is a full-time in-office position during training. (3/4 weeks) & Hybrid after that (3 days in office, 2 days at home)
","descriptionBodyPlain":"We’re looking for a Client Support Representative to join our talented and growing Support team. Our clients are some of the top real estate agents in the world and as a Client Support Representative at Luxury Presence, you’ll be positioned to help them maintain their online presence, the home base for their businesses. \n \nIn this position, you’ll be counted on to provide guidance, education, and solutions to your clients. To be successful, you’ll need to practice empathy, quick-thinking, and an understanding of web development, real estate, and digital media. Most importantly, you’ll be a partner to our clients as they grow their businesses. \n \n*** Must be willing to work 6 am - 6 pm PT ***\nLocation: Scottsdale/Kierland\nThis is a full-time in-office position during training. (3/4 weeks) & Hybrid after that (3 days in office, 2 days at home)\n","hostedUrl":"https://jobs.lever.co/luxurypresence/c651e15f-cc5d-46c0-bd77-cf9c3134ead3","applyUrl":"https://jobs.lever.co/luxurypresence/c651e15f-cc5d-46c0-bd77-cf9c3134ead3/apply"},{"additionalPlain":"Join us in shaping the future of real estate\n \nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.\n \nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.\n \nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.\n \nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.\n \nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.\n \nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.\n","additional":"Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Engineering","location":"Canada","team":"Engineering","allLocations":["Canada"]},"createdAt":1784322861595,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nThe Opportunity\nWe don't just use AI. We build with it, ship with it, and think with it. With a generous budget for tokens, our engineers use AI agents to write, review, and ship production code every day. We are building toward a world where humans design systems and AI builds them, and we are already far along that path.\nWe are hiring a hands-on Engineering Manager to lead Maps & Search. This team owns the home search experience across web and mobile. It's one of the most visible, highest-traffic surfaces–the search service alone handles a billion requests every month.\nThis is a role for a manager who leads from the front: someone who still lives in their terminal with AI, has strong opinions about how AI changes the SDLC, and wants to amplify what a small, senior, AI-augmented team can accomplish. You will set technical direction, stay close to the code, and help the team produce consistent impact.\nWhat You'll Do\nLead and grow the Maps & Search team. Own hiring, onboarding, coaching, 1:1s, direct feedback, and career development. Treat management as a craft and build a healthy, high-performing team that ships impactful changes.\nStay hands-on. Contribute directly — code and design reviews, architecture, thorny debugging— and stay technical enough to make smart calls on trade-offs.\nOwn and scale a high-throughput search platform. Drive the architecture, relevance, latency, and reliability of a real estate search system handling ~1B monthly requests and hundreds of millions of listings.\nDeliver a world-class home search experience. Own the core home discovery experience across web and mobile — improving engagement, lead conversion, and agent workflows while keeping interactions fast and responsive at scale.\nPush forward AI-powered discovery. Partner across teams to bring LLMs and intelligent ranking into search and user workflows, improving how buyers and agents discover, filter, and engage with listings.\nShape the roadmap with product and design. Define what we build and why, not just focusing on the how. Translate user needs and business goals into a clear technical plan, and own delivery end to end — planning, quality, reliability, and incident response.\n \nWhat We're Looking For\nAttributes\nYou lead from the front. You're still close to the code and technically respected, and you treat management as a craft — growing engineers, giving clear feedback, and building a team that ships.\nYou already build with AI daily. You use AI as a core part of your workflow, not as a novelty — and you expect your team to as well.\nYou have strong opinions, loosely held, about how AI changes software architecture, team structure, and engineering culture.\nYou think in systems. You connect technical decisions to customer outcomes and business value.\nYou communicate clearly and directly. You can explain complex tradeoffs to product, design, and executive stakeholders.\nYou're energized by ambiguity and speed. You thrive in a fast-growing company where the roadmap evolves and ownership is real.\nYou like to have fun at work. We take our craft seriously, but we don't take ourselves too seriously. We celebrate wins, crack jokes, and genuinely enjoy building together.\nSkills and Experience\n8+ years of professional software engineering experience with meaningful senior or staff-level time, plus 2+ years managing engineering teams.\nSearch experience — you've worked on search, relevance, ranking, or retrieval systems. It doesn't have to be OpenSearch or Elasticsearch specifically, but you understand how search works and how to make it better.\nDeep expertise in TypeScript, Node.js, and React, with the full-stack fluency to reason about the whole request path from UI to data.\nExperience designing and operating scalable microservice architectures in cloud-native environments (AWS preferred).\nStrong understanding of GraphQL, event-driven systems (Kafka), and databases (PostgreSQL, OpenSearch).\nA proven track record operating high-traffic, low-latency production systems at scale — SLOs, incident response, and capacity planning are second nature.\nExperience leading high-impact initiatives from concept through production in a SaaS environment.\nTech Stack\nFrontend: React, Tailwind, Apollo\nBackend: Node.js / TypeScript microservices\nData: PostgreSQL, OpenSearch\nInfrastructure: AWS, Kubernetes, Lambda\nMessaging: Kafka, Redis\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
The Opportunity
\n
We don't just use AI. We build with it, ship with it, and think with it. With a generous budget for tokens, our engineers use AI agents to write, review, and ship production code every day. We are building toward a world where humans design systems and AI builds them, and we are already far along that path.
\n
We are hiring a hands-on Engineering Manager to lead Maps & Search. This team owns the home search experience across web and mobile. It's one of the most visible, highest-traffic surfaces–the search service alone handles a billion requests every month.
\n
This is a role for a manager who leads from the front: someone who still lives in their terminal with AI, has strong opinions about how AI changes the SDLC, and wants to amplify what a small, senior, AI-augmented team can accomplish. You will set technical direction, stay close to the code, and help the team produce consistent impact.
\n
What You'll Do
\n
Lead and grow the Maps & Search team. Own hiring, onboarding, coaching, 1:1s, direct feedback, and career development. Treat management as a craft and build a healthy, high-performing team that ships impactful changes.
\n
Stay hands-on. Contribute directly — code and design reviews, architecture, thorny debugging— and stay technical enough to make smart calls on trade-offs.
\n
Own and scale a high-throughput search platform. Drive the architecture, relevance, latency, and reliability of a real estate search system handling ~1B monthly requests and hundreds of millions of listings.
\n
Deliver a world-class home search experience. Own the core home discovery experience across web and mobile — improving engagement, lead conversion, and agent workflows while keeping interactions fast and responsive at scale.
\n
Push forward AI-powered discovery. Partner across teams to bring LLMs and intelligent ranking into search and user workflows, improving how buyers and agents discover, filter, and engage with listings.
\n
Shape the roadmap with product and design. Define what we build and why, not just focusing on the how. Translate user needs and business goals into a clear technical plan, and own delivery end to end — planning, quality, reliability, and incident response.
\n
\n
What We're Looking For
\n
Attributes
\n
\n- \n
You lead from the front. You're still close to the code and technically respected, and you treat management as a craft — growing engineers, giving clear feedback, and building a team that ships.
\n \n- \n
You already build with AI daily. You use AI as a core part of your workflow, not as a novelty — and you expect your team to as well.
\n \n- \n
You have strong opinions, loosely held, about how AI changes software architecture, team structure, and engineering culture.
\n \n- \n
You think in systems. You connect technical decisions to customer outcomes and business value.
\n \n- \n
You communicate clearly and directly. You can explain complex tradeoffs to product, design, and executive stakeholders.
\n \n- \n
You're energized by ambiguity and speed. You thrive in a fast-growing company where the roadmap evolves and ownership is real.
\n \n- \n
You like to have fun at work. We take our craft seriously, but we don't take ourselves too seriously. We celebrate wins, crack jokes, and genuinely enjoy building together.
\n \n
\n
Skills and Experience
\n
\n- \n
8+ years of professional software engineering experience with meaningful senior or staff-level time, plus 2+ years managing engineering teams.
\n \n- \n
Search experience — you've worked on search, relevance, ranking, or retrieval systems. It doesn't have to be OpenSearch or Elasticsearch specifically, but you understand how search works and how to make it better.
\n \n- \n
Deep expertise in TypeScript, Node.js, and React, with the full-stack fluency to reason about the whole request path from UI to data.
\n \n- \n
Experience designing and operating scalable microservice architectures in cloud-native environments (AWS preferred).
\n \n- \n
Strong understanding of GraphQL, event-driven systems (Kafka), and databases (PostgreSQL, OpenSearch).
\n \n- \n
A proven track record operating high-traffic, low-latency production systems at scale — SLOs, incident response, and capacity planning are second nature.
\n \n- \n
Experience leading high-impact initiatives from concept through production in a SaaS environment.
\n \n
\n
Tech Stack
\n
\n- \n
Frontend: React, Tailwind, Apollo
\n \n- \n
Backend: Node.js / TypeScript microservices
\n \n- \n
Data: PostgreSQL, OpenSearch
\n \n- \n
Infrastructure: AWS, Kubernetes, Lambda
\n \n- \n
Messaging: Kafka, Redis
\n \n
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
The Opportunity
\n
We don't just use AI. We build with it, ship with it, and think with it. With a generous budget for tokens, our engineers use AI agents to write, review, and ship production code every day. We are building toward a world where humans design systems and AI builds them, and we are already far along that path.
\n
We are hiring a hands-on Engineering Manager to lead Maps & Search. This team owns the home search experience across web and mobile. It's one of the most visible, highest-traffic surfaces–the search service alone handles a billion requests every month.
\n
This is a role for a manager who leads from the front: someone who still lives in their terminal with AI, has strong opinions about how AI changes the SDLC, and wants to amplify what a small, senior, AI-augmented team can accomplish. You will set technical direction, stay close to the code, and help the team produce consistent impact.
\n
What You'll Do
\n
Lead and grow the Maps & Search team. Own hiring, onboarding, coaching, 1:1s, direct feedback, and career development. Treat management as a craft and build a healthy, high-performing team that ships impactful changes.
\n
Stay hands-on. Contribute directly — code and design reviews, architecture, thorny debugging— and stay technical enough to make smart calls on trade-offs.
\n
Own and scale a high-throughput search platform. Drive the architecture, relevance, latency, and reliability of a real estate search system handling ~1B monthly requests and hundreds of millions of listings.
\n
Deliver a world-class home search experience. Own the core home discovery experience across web and mobile — improving engagement, lead conversion, and agent workflows while keeping interactions fast and responsive at scale.
\n
Push forward AI-powered discovery. Partner across teams to bring LLMs and intelligent ranking into search and user workflows, improving how buyers and agents discover, filter, and engage with listings.
\n
Shape the roadmap with product and design. Define what we build and why, not just focusing on the how. Translate user needs and business goals into a clear technical plan, and own delivery end to end — planning, quality, reliability, and incident response.
\n
\n
What We're Looking For
\n
Attributes
\n
\n- \n
You lead from the front. You're still close to the code and technically respected, and you treat management as a craft — growing engineers, giving clear feedback, and building a team that ships.
\n \n- \n
You already build with AI daily. You use AI as a core part of your workflow, not as a novelty — and you expect your team to as well.
\n \n- \n
You have strong opinions, loosely held, about how AI changes software architecture, team structure, and engineering culture.
\n \n- \n
You think in systems. You connect technical decisions to customer outcomes and business value.
\n \n- \n
You communicate clearly and directly. You can explain complex tradeoffs to product, design, and executive stakeholders.
\n \n- \n
You're energized by ambiguity and speed. You thrive in a fast-growing company where the roadmap evolves and ownership is real.
\n \n- \n
You like to have fun at work. We take our craft seriously, but we don't take ourselves too seriously. We celebrate wins, crack jokes, and genuinely enjoy building together.
\n \n
\n
Skills and Experience
\n
\n- \n
8+ years of professional software engineering experience with meaningful senior or staff-level time, plus 2+ years managing engineering teams.
\n \n- \n
Search experience — you've worked on search, relevance, ranking, or retrieval systems. It doesn't have to be OpenSearch or Elasticsearch specifically, but you understand how search works and how to make it better.
\n \n- \n
Deep expertise in TypeScript, Node.js, and React, with the full-stack fluency to reason about the whole request path from UI to data.
\n \n- \n
Experience designing and operating scalable microservice architectures in cloud-native environments (AWS preferred).
\n \n- \n
Strong understanding of GraphQL, event-driven systems (Kafka), and databases (PostgreSQL, OpenSearch).
\n \n- \n
A proven track record operating high-traffic, low-latency production systems at scale — SLOs, incident response, and capacity planning are second nature.
\n \n- \n
Experience leading high-impact initiatives from concept through production in a SaaS environment.
\n \n
\n
Tech Stack
\n
\n- \n
Frontend: React, Tailwind, Apollo
\n \n- \n
Backend: Node.js / TypeScript microservices
\n \n- \n
Data: PostgreSQL, OpenSearch
\n \n- \n
Infrastructure: AWS, Kubernetes, Lambda
\n \n- \n
Messaging: Kafka, Redis
\n \n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Engineering","location":"United States","team":"Engineering","allLocations":["United States"]},"createdAt":1784322749137,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nThe Opportunity\nWe don't just use AI. We build with it, ship with it, and think with it. With a generous budget for tokens, our engineers use AI agents to write, review, and ship production code every day. We are building toward a world where humans design systems and AI builds them, and we are already far along that path.\nWe are hiring a hands-on Engineering Manager to lead Maps & Search. This team owns the home search experience across web and mobile. It's one of the most visible, highest-traffic surfaces–the search service alone handles a billion requests every month.\nThis is a role for a manager who leads from the front: someone who still lives in their terminal with AI, has strong opinions about how AI changes the SDLC, and wants to amplify what a small, senior, AI-augmented team can accomplish. You will set technical direction, stay close to the code, and help the team produce consistent impact.\nWhat You'll Do\nLead and grow the Maps & Search team. Own hiring, onboarding, coaching, 1:1s, direct feedback, and career development. Treat management as a craft and build a healthy, high-performing team that ships impactful changes.\nStay hands-on. Contribute directly — code and design reviews, architecture, thorny debugging— and stay technical enough to make smart calls on trade-offs.\nOwn and scale a high-throughput search platform. Drive the architecture, relevance, latency, and reliability of a real estate search system handling ~1B monthly requests and hundreds of millions of listings.\nDeliver a world-class home search experience. Own the core home discovery experience across web and mobile — improving engagement, lead conversion, and agent workflows while keeping interactions fast and responsive at scale.\nPush forward AI-powered discovery. Partner across teams to bring LLMs and intelligent ranking into search and user workflows, improving how buyers and agents discover, filter, and engage with listings.\nShape the roadmap with product and design. Define what we build and why, not just focusing on the how. Translate user needs and business goals into a clear technical plan, and own delivery end to end — planning, quality, reliability, and incident response.\n \nWhat We're Looking For\nAttributes\nYou lead from the front. You're still close to the code and technically respected, and you treat management as a craft — growing engineers, giving clear feedback, and building a team that ships.\nYou already build with AI daily. You use AI as a core part of your workflow, not as a novelty — and you expect your team to as well.\nYou have strong opinions, loosely held, about how AI changes software architecture, team structure, and engineering culture.\nYou think in systems. You connect technical decisions to customer outcomes and business value.\nYou communicate clearly and directly. You can explain complex tradeoffs to product, design, and executive stakeholders.\nYou're energized by ambiguity and speed. You thrive in a fast-growing company where the roadmap evolves and ownership is real.\nYou like to have fun at work. We take our craft seriously, but we don't take ourselves too seriously. We celebrate wins, crack jokes, and genuinely enjoy building together.\nSkills and Experience\n8+ years of professional software engineering experience with meaningful senior or staff-level time, plus 2+ years managing engineering teams.\nSearch experience — you've worked on search, relevance, ranking, or retrieval systems. It doesn't have to be OpenSearch or Elasticsearch specifically, but you understand how search works and how to make it better.\nDeep expertise in TypeScript, Node.js, and React, with the full-stack fluency to reason about the whole request path from UI to data.\nExperience designing and operating scalable microservice architectures in cloud-native environments (AWS preferred).\nStrong understanding of GraphQL, event-driven systems (Kafka), and databases (PostgreSQL, OpenSearch).\nA proven track record operating high-traffic, low-latency production systems at scale — SLOs, incident response, and capacity planning are second nature.\nExperience leading high-impact initiatives from concept through production in a SaaS environment.\nTech Stack\nFrontend: React, Tailwind, Apollo\nBackend: Node.js / TypeScript microservices\nData: PostgreSQL, OpenSearch\nInfrastructure: AWS, Kubernetes, Lambda\nMessaging: Kafka, Redis\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
The Opportunity
\n
We don't just use AI. We build with it, ship with it, and think with it. With a generous budget for tokens, our engineers use AI agents to write, review, and ship production code every day. We are building toward a world where humans design systems and AI builds them, and we are already far along that path.
\n
We are hiring a hands-on Engineering Manager to lead Maps & Search. This team owns the home search experience across web and mobile. It's one of the most visible, highest-traffic surfaces–the search service alone handles a billion requests every month.
\n
This is a role for a manager who leads from the front: someone who still lives in their terminal with AI, has strong opinions about how AI changes the SDLC, and wants to amplify what a small, senior, AI-augmented team can accomplish. You will set technical direction, stay close to the code, and help the team produce consistent impact.
\n
What You'll Do
\n
Lead and grow the Maps & Search team. Own hiring, onboarding, coaching, 1:1s, direct feedback, and career development. Treat management as a craft and build a healthy, high-performing team that ships impactful changes.
\n
Stay hands-on. Contribute directly — code and design reviews, architecture, thorny debugging— and stay technical enough to make smart calls on trade-offs.
\n
Own and scale a high-throughput search platform. Drive the architecture, relevance, latency, and reliability of a real estate search system handling ~1B monthly requests and hundreds of millions of listings.
\n
Deliver a world-class home search experience. Own the core home discovery experience across web and mobile — improving engagement, lead conversion, and agent workflows while keeping interactions fast and responsive at scale.
\n
Push forward AI-powered discovery. Partner across teams to bring LLMs and intelligent ranking into search and user workflows, improving how buyers and agents discover, filter, and engage with listings.
\n
Shape the roadmap with product and design. Define what we build and why, not just focusing on the how. Translate user needs and business goals into a clear technical plan, and own delivery end to end — planning, quality, reliability, and incident response.
\n
\n
What We're Looking For
\n
Attributes
\n
\n- \n
You lead from the front. You're still close to the code and technically respected, and you treat management as a craft — growing engineers, giving clear feedback, and building a team that ships.
\n \n- \n
You already build with AI daily. You use AI as a core part of your workflow, not as a novelty — and you expect your team to as well.
\n \n- \n
You have strong opinions, loosely held, about how AI changes software architecture, team structure, and engineering culture.
\n \n- \n
You think in systems. You connect technical decisions to customer outcomes and business value.
\n \n- \n
You communicate clearly and directly. You can explain complex tradeoffs to product, design, and executive stakeholders.
\n \n- \n
You're energized by ambiguity and speed. You thrive in a fast-growing company where the roadmap evolves and ownership is real.
\n \n- \n
You like to have fun at work. We take our craft seriously, but we don't take ourselves too seriously. We celebrate wins, crack jokes, and genuinely enjoy building together.
\n \n
\n
Skills and Experience
\n
\n- \n
8+ years of professional software engineering experience with meaningful senior or staff-level time, plus 2+ years managing engineering teams.
\n \n- \n
Search experience — you've worked on search, relevance, ranking, or retrieval systems. It doesn't have to be OpenSearch or Elasticsearch specifically, but you understand how search works and how to make it better.
\n \n- \n
Deep expertise in TypeScript, Node.js, and React, with the full-stack fluency to reason about the whole request path from UI to data.
\n \n- \n
Experience designing and operating scalable microservice architectures in cloud-native environments (AWS preferred).
\n \n- \n
Strong understanding of GraphQL, event-driven systems (Kafka), and databases (PostgreSQL, OpenSearch).
\n \n- \n
A proven track record operating high-traffic, low-latency production systems at scale — SLOs, incident response, and capacity planning are second nature.
\n \n- \n
Experience leading high-impact initiatives from concept through production in a SaaS environment.
\n \n
\n
Tech Stack
\n
\n- \n
Frontend: React, Tailwind, Apollo
\n \n- \n
Backend: Node.js / TypeScript microservices
\n \n- \n
Data: PostgreSQL, OpenSearch
\n \n- \n
Infrastructure: AWS, Kubernetes, Lambda
\n \n- \n
Messaging: Kafka, Redis
\n \n
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
The Opportunity
\n
We don't just use AI. We build with it, ship with it, and think with it. With a generous budget for tokens, our engineers use AI agents to write, review, and ship production code every day. We are building toward a world where humans design systems and AI builds them, and we are already far along that path.
\n
We are hiring a hands-on Engineering Manager to lead Maps & Search. This team owns the home search experience across web and mobile. It's one of the most visible, highest-traffic surfaces–the search service alone handles a billion requests every month.
\n
This is a role for a manager who leads from the front: someone who still lives in their terminal with AI, has strong opinions about how AI changes the SDLC, and wants to amplify what a small, senior, AI-augmented team can accomplish. You will set technical direction, stay close to the code, and help the team produce consistent impact.
\n
What You'll Do
\n
Lead and grow the Maps & Search team. Own hiring, onboarding, coaching, 1:1s, direct feedback, and career development. Treat management as a craft and build a healthy, high-performing team that ships impactful changes.
\n
Stay hands-on. Contribute directly — code and design reviews, architecture, thorny debugging— and stay technical enough to make smart calls on trade-offs.
\n
Own and scale a high-throughput search platform. Drive the architecture, relevance, latency, and reliability of a real estate search system handling ~1B monthly requests and hundreds of millions of listings.
\n
Deliver a world-class home search experience. Own the core home discovery experience across web and mobile — improving engagement, lead conversion, and agent workflows while keeping interactions fast and responsive at scale.
\n
Push forward AI-powered discovery. Partner across teams to bring LLMs and intelligent ranking into search and user workflows, improving how buyers and agents discover, filter, and engage with listings.
\n
Shape the roadmap with product and design. Define what we build and why, not just focusing on the how. Translate user needs and business goals into a clear technical plan, and own delivery end to end — planning, quality, reliability, and incident response.
\n
\n
What We're Looking For
\n
Attributes
\n
\n- \n
You lead from the front. You're still close to the code and technically respected, and you treat management as a craft — growing engineers, giving clear feedback, and building a team that ships.
\n \n- \n
You already build with AI daily. You use AI as a core part of your workflow, not as a novelty — and you expect your team to as well.
\n \n- \n
You have strong opinions, loosely held, about how AI changes software architecture, team structure, and engineering culture.
\n \n- \n
You think in systems. You connect technical decisions to customer outcomes and business value.
\n \n- \n
You communicate clearly and directly. You can explain complex tradeoffs to product, design, and executive stakeholders.
\n \n- \n
You're energized by ambiguity and speed. You thrive in a fast-growing company where the roadmap evolves and ownership is real.
\n \n- \n
You like to have fun at work. We take our craft seriously, but we don't take ourselves too seriously. We celebrate wins, crack jokes, and genuinely enjoy building together.
\n \n
\n
Skills and Experience
\n
\n- \n
8+ years of professional software engineering experience with meaningful senior or staff-level time, plus 2+ years managing engineering teams.
\n \n- \n
Search experience — you've worked on search, relevance, ranking, or retrieval systems. It doesn't have to be OpenSearch or Elasticsearch specifically, but you understand how search works and how to make it better.
\n \n- \n
Deep expertise in TypeScript, Node.js, and React, with the full-stack fluency to reason about the whole request path from UI to data.
\n \n- \n
Experience designing and operating scalable microservice architectures in cloud-native environments (AWS preferred).
\n \n- \n
Strong understanding of GraphQL, event-driven systems (Kafka), and databases (PostgreSQL, OpenSearch).
\n \n- \n
A proven track record operating high-traffic, low-latency production systems at scale — SLOs, incident response, and capacity planning are second nature.
\n \n- \n
Experience leading high-impact initiatives from concept through production in a SaaS environment.
\n \n
\n
Tech Stack
\n
\n- \n
Frontend: React, Tailwind, Apollo
\n \n- \n
Backend: Node.js / TypeScript microservices
\n \n- \n
Data: PostgreSQL, OpenSearch
\n \n- \n
Infrastructure: AWS, Kubernetes, Lambda
\n \n- \n
Messaging: Kafka, Redis
\n \n
\n
If you don't see a an opening that is a fit, we're still interested in hearing from you. Feel free to apply as a general inquiry.
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Operations","location":"Santa Monica, CA","team":"Office of the CEO","allLocations":["Santa Monica, CA"]},"createdAt":1588881065724,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","id":"fe7ca7b0-f158-4351-9054-d0f7cccb0f63","lists":[],"text":"General Inquiries","country":"US","workplaceType":"remote","opening":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/luxurypresence/fe7ca7b0-f158-4351-9054-d0f7cccb0f63","applyUrl":"https://jobs.lever.co/luxurypresence/fe7ca7b0-f158-4351-9054-d0f7cccb0f63/apply"},{"additionalPlain":"Join us in shaping the future of real estate\n \nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.\n \nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.\n \nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.\n \nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.\n \nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.\n \nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.\n","additional":"Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Engineering","location":"Canada","team":"Engineering","allLocations":["Canada"]},"createdAt":1784747094269,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nThe Opportunity\nAI Social is one of the most ambitious products we've ever shipped. An AI agent that produces on-brand Instagram carousels and reels for every Luxury Presence customer, from raw input data to finished media. It isn't LLMs writing code. It's LLMs designing, choosing the photo, voicing the script, picking the cuts, and composing the final frame.\nAs the Generative Media Engineer on AI Social, you own the render pipeline, the prompts and agent loops that drive it, and the visual quality of what ships. Product and content strategy partners set the direction; engineering and design peers ship alongside you. This is an unusual role at the intersection of code, design, AI, and social media. You don't fit the normal engineering mold, that's the point.\nSkills and experience\nSolid working knowledge of TypeScript and Node.js. You're comfortable shipping production code and you're ready to grow into our stack.\nHands-on experience with LLM-driven systems. Prompts, structured outputs, tool-calling, agent loops, evals.\nAt least one shipped piece of generative media in image, video, voice, or music that someone other than you has seen and used.\nA portfolio or body of work that demonstrates both technical depth and design sensibility.\nBonus: a personal creator practice somewhere. A feed, a portfolio, a side project, a YouTube channel, an Are.na. Public, ongoing, under your own name. You understand the medium because you've lived in it.\nFormal or self-taught grounding in design, visual art, film, or motion.\nComfort moving between exploratory PoC work and shipped-to-customers polish, with judgment about which mode is appropriate when.\nTechnical fluency with AI tools\nYou're already using Claude Code, Cursor, or similar AI-assisted development tools in your daily workflow. We're a Claude Code shop and we expect you to be fluent.\nFamiliarity with MCPs and how tools like Figma, Notion, and Linear connect into AI-assisted workflows. You understand how these tools and integrations fit together and can help the team get more out of them.\nBeyond fluency, you're a dabbler and experimenter. You try new prompts, push their limits, and share what you learn. You have opinions about where the medium is headed.\nMindset\nYou're a tinkerer. You don't just build what's asked; you spot leverage points and build what's needed.\nYou care about systems more than features. You'd rather build a template family that ships ten posts well than ten bespoke posts that age out by next week.\nYou build on shared systems. Constraints feel like leverage, not obstacles.\nYou have strong convictions about quality, but you ship. You know the difference between polish that matters and perfection that stalls.\nYou partner well with non-engineers. You'll collaborate across product, design, and content strategy. Patience and clarity with people outside engineering is non-negotiable.\nYou operate with high ownership and low ego. You take direction from product and strategy partners on what to build, and you raise the bar on everything you ship.\nWhat You Won't Be Doing\nTo be clear about what this role is not:\nYou won't own platform architecture or distributed systems work. You'll partner with engineering teams that do, while you stay focused on the AI Social pipeline itself.\nYou won't own the social strategy. You'll have a real voice in shaping it, but the call sits with our product and content strategy partners.\nYou won't be managing people on day one. This is a hands-on IC role with the expectation that you lead through craft and influence.\nTech stack\nPlatform: Node, TypeScript, React, Postgres, AWS, Temporal\nLLMs and agents: the major model SDKs, with tool-calling, structured outputs, and multi-step agent loops\nMedia pipeline: image and video generation (Veo for video), voice and music synthesis (ElevenLabs), composite (Shotstack), and headless browser rendering\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
The Opportunity
\n
AI Social is one of the most ambitious products we've ever shipped. An AI agent that produces on-brand Instagram carousels and reels for every Luxury Presence customer, from raw input data to finished media. It isn't LLMs writing code. It's LLMs designing, choosing the photo, voicing the script, picking the cuts, and composing the final frame.
\n
As the Generative Media Engineer on AI Social, you own the render pipeline, the prompts and agent loops that drive it, and the visual quality of what ships. Product and content strategy partners set the direction; engineering and design peers ship alongside you. This is an unusual role at the intersection of code, design, AI, and social media. You don't fit the normal engineering mold, that's the point.
\n
Skills and experience
\n
\n- Solid working knowledge of TypeScript and Node.js. You're comfortable shipping production code and you're ready to grow into our stack.
\n- Hands-on experience with LLM-driven systems. Prompts, structured outputs, tool-calling, agent loops, evals.
\n- At least one shipped piece of generative media in image, video, voice, or music that someone other than you has seen and used.
\n- A portfolio or body of work that demonstrates both technical depth and design sensibility.
\n- Bonus: a personal creator practice somewhere. A feed, a portfolio, a side project, a YouTube channel, an Are.na. Public, ongoing, under your own name. You understand the medium because you've lived in it.
\n- Formal or self-taught grounding in design, visual art, film, or motion.
\n- Comfort moving between exploratory PoC work and shipped-to-customers polish, with judgment about which mode is appropriate when.
\n
\n
Technical fluency with AI tools
\n
\n- You're already using Claude Code, Cursor, or similar AI-assisted development tools in your daily workflow. We're a Claude Code shop and we expect you to be fluent.
\n- Familiarity with MCPs and how tools like Figma, Notion, and Linear connect into AI-assisted workflows. You understand how these tools and integrations fit together and can help the team get more out of them.
\n- Beyond fluency, you're a dabbler and experimenter. You try new prompts, push their limits, and share what you learn. You have opinions about where the medium is headed.
\n
\n
Mindset
\n
\n- You're a tinkerer. You don't just build what's asked; you spot leverage points and build what's needed.
\n- You care about systems more than features. You'd rather build a template family that ships ten posts well than ten bespoke posts that age out by next week.
\n- You build on shared systems. Constraints feel like leverage, not obstacles.
\n- You have strong convictions about quality, but you ship. You know the difference between polish that matters and perfection that stalls.
\n- You partner well with non-engineers. You'll collaborate across product, design, and content strategy. Patience and clarity with people outside engineering is non-negotiable.
\n- You operate with high ownership and low ego. You take direction from product and strategy partners on what to build, and you raise the bar on everything you ship.
\n
\n
What You Won't Be Doing
\n
To be clear about what this role is not:
\n
\n- You won't own platform architecture or distributed systems work. You'll partner with engineering teams that do, while you stay focused on the AI Social pipeline itself.
\n- You won't own the social strategy. You'll have a real voice in shaping it, but the call sits with our product and content strategy partners.
\n- You won't be managing people on day one. This is a hands-on IC role with the expectation that you lead through craft and influence.
\n
\n
Tech stack
\n
\n- Platform: Node, TypeScript, React, Postgres, AWS, Temporal
\n- LLMs and agents: the major model SDKs, with tool-calling, structured outputs, and multi-step agent loops
\n- Media pipeline: image and video generation (Veo for video), voice and music synthesis (ElevenLabs), composite (Shotstack), and headless browser rendering
\n
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
The Opportunity
\n
AI Social is one of the most ambitious products we've ever shipped. An AI agent that produces on-brand Instagram carousels and reels for every Luxury Presence customer, from raw input data to finished media. It isn't LLMs writing code. It's LLMs designing, choosing the photo, voicing the script, picking the cuts, and composing the final frame.
\n
As the Generative Media Engineer on AI Social, you own the render pipeline, the prompts and agent loops that drive it, and the visual quality of what ships. Product and content strategy partners set the direction; engineering and design peers ship alongside you. This is an unusual role at the intersection of code, design, AI, and social media. You don't fit the normal engineering mold, that's the point.
\n
Skills and experience
\n
\n- Solid working knowledge of TypeScript and Node.js. You're comfortable shipping production code and you're ready to grow into our stack.
\n- Hands-on experience with LLM-driven systems. Prompts, structured outputs, tool-calling, agent loops, evals.
\n- At least one shipped piece of generative media in image, video, voice, or music that someone other than you has seen and used.
\n- A portfolio or body of work that demonstrates both technical depth and design sensibility.
\n- Bonus: a personal creator practice somewhere. A feed, a portfolio, a side project, a YouTube channel, an Are.na. Public, ongoing, under your own name. You understand the medium because you've lived in it.
\n- Formal or self-taught grounding in design, visual art, film, or motion.
\n- Comfort moving between exploratory PoC work and shipped-to-customers polish, with judgment about which mode is appropriate when.
\n
\n
Technical fluency with AI tools
\n
\n- You're already using Claude Code, Cursor, or similar AI-assisted development tools in your daily workflow. We're a Claude Code shop and we expect you to be fluent.
\n- Familiarity with MCPs and how tools like Figma, Notion, and Linear connect into AI-assisted workflows. You understand how these tools and integrations fit together and can help the team get more out of them.
\n- Beyond fluency, you're a dabbler and experimenter. You try new prompts, push their limits, and share what you learn. You have opinions about where the medium is headed.
\n
\n
Mindset
\n
\n- You're a tinkerer. You don't just build what's asked; you spot leverage points and build what's needed.
\n- You care about systems more than features. You'd rather build a template family that ships ten posts well than ten bespoke posts that age out by next week.
\n- You build on shared systems. Constraints feel like leverage, not obstacles.
\n- You have strong convictions about quality, but you ship. You know the difference between polish that matters and perfection that stalls.
\n- You partner well with non-engineers. You'll collaborate across product, design, and content strategy. Patience and clarity with people outside engineering is non-negotiable.
\n- You operate with high ownership and low ego. You take direction from product and strategy partners on what to build, and you raise the bar on everything you ship.
\n
\n
What You Won't Be Doing
\n
To be clear about what this role is not:
\n
\n- You won't own platform architecture or distributed systems work. You'll partner with engineering teams that do, while you stay focused on the AI Social pipeline itself.
\n- You won't own the social strategy. You'll have a real voice in shaping it, but the call sits with our product and content strategy partners.
\n- You won't be managing people on day one. This is a hands-on IC role with the expectation that you lead through craft and influence.
\n
\n
Tech stack
\n
\n- Platform: Node, TypeScript, React, Postgres, AWS, Temporal
\n- LLMs and agents: the major model SDKs, with tool-calling, structured outputs, and multi-step agent loops
\n- Media pipeline: image and video generation (Veo for video), voice and music synthesis (ElevenLabs), composite (Shotstack), and headless browser rendering
\n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Engineering","location":"United States","team":"Engineering","allLocations":["United States"]},"createdAt":1783975267546,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nThe Opportunity\nAI Social is one of the most ambitious products we've ever shipped. An AI agent that produces on-brand Instagram carousels and reels for every Luxury Presence customer, from raw input data to finished media. It isn't LLMs writing code. It's LLMs designing, choosing the photo, voicing the script, picking the cuts, and composing the final frame.\nAs the Generative Media Engineer on AI Social, you own the render pipeline, the prompts and agent loops that drive it, and the visual quality of what ships. Product and content strategy partners set the direction; engineering and design peers ship alongside you. This is an unusual role at the intersection of code, design, AI, and social media. You don't fit the normal engineering mold, that's the point.\nSkills and experience\nSolid working knowledge of TypeScript and Node.js. You're comfortable shipping production code and you're ready to grow into our stack.\nHands-on experience with LLM-driven systems. Prompts, structured outputs, tool-calling, agent loops, evals.\nAt least one shipped piece of generative media in image, video, voice, or music that someone other than you has seen and used.\nA portfolio or body of work that demonstrates both technical depth and design sensibility.\nBonus: a personal creator practice somewhere. A feed, a portfolio, a side project, a YouTube channel, an Are.na. Public, ongoing, under your own name. You understand the medium because you've lived in it.\nFormal or self-taught grounding in design, visual art, film, or motion.\nComfort moving between exploratory PoC work and shipped-to-customers polish, with judgment about which mode is appropriate when.\nTechnical fluency with AI tools\nYou're already using Claude Code, Cursor, or similar AI-assisted development tools in your daily workflow. We're a Claude Code shop and we expect you to be fluent.\nFamiliarity with MCPs and how tools like Figma, Notion, and Linear connect into AI-assisted workflows. You understand how these tools and integrations fit together and can help the team get more out of them.\nBeyond fluency, you're a dabbler and experimenter. You try new prompts, push their limits, and share what you learn. You have opinions about where the medium is headed.\nMindset\nYou're a tinkerer. You don't just build what's asked; you spot leverage points and build what's needed.\nYou care about systems more than features. You'd rather build a template family that ships ten posts well than ten bespoke posts that age out by next week.\nYou build on shared systems. Constraints feel like leverage, not obstacles.\nYou have strong convictions about quality, but you ship. You know the difference between polish that matters and perfection that stalls.\nYou partner well with non-engineers. You'll collaborate across product, design, and content strategy. Patience and clarity with people outside engineering is non-negotiable.\nYou operate with high ownership and low ego. You take direction from product and strategy partners on what to build, and you raise the bar on everything you ship.\nWhat You Won't Be Doing\nTo be clear about what this role is not:\nYou won't own platform architecture or distributed systems work. You'll partner with engineering teams that do, while you stay focused on the AI Social pipeline itself.\nYou won't own the social strategy. You'll have a real voice in shaping it, but the call sits with our product and content strategy partners.\nYou won't be managing people on day one. This is a hands-on IC role with the expectation that you lead through craft and influence.\nTech stack\nPlatform: Node, TypeScript, React, Postgres, AWS, Temporal\nLLMs and agents: the major model SDKs, with tool-calling, structured outputs, and multi-step agent loops\nMedia pipeline: image and video generation (Veo for video), voice and music synthesis (ElevenLabs), composite (Shotstack), and headless browser rendering\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
The Opportunity
\n
AI Social is one of the most ambitious products we've ever shipped. An AI agent that produces on-brand Instagram carousels and reels for every Luxury Presence customer, from raw input data to finished media. It isn't LLMs writing code. It's LLMs designing, choosing the photo, voicing the script, picking the cuts, and composing the final frame.
\n
As the Generative Media Engineer on AI Social, you own the render pipeline, the prompts and agent loops that drive it, and the visual quality of what ships. Product and content strategy partners set the direction; engineering and design peers ship alongside you. This is an unusual role at the intersection of code, design, AI, and social media. You don't fit the normal engineering mold, that's the point.
\n
Skills and experience
\n
\n- Solid working knowledge of TypeScript and Node.js. You're comfortable shipping production code and you're ready to grow into our stack.
\n- Hands-on experience with LLM-driven systems. Prompts, structured outputs, tool-calling, agent loops, evals.
\n- At least one shipped piece of generative media in image, video, voice, or music that someone other than you has seen and used.
\n- A portfolio or body of work that demonstrates both technical depth and design sensibility.
\n- Bonus: a personal creator practice somewhere. A feed, a portfolio, a side project, a YouTube channel, an Are.na. Public, ongoing, under your own name. You understand the medium because you've lived in it.
\n- Formal or self-taught grounding in design, visual art, film, or motion.
\n- Comfort moving between exploratory PoC work and shipped-to-customers polish, with judgment about which mode is appropriate when.
\n
\n
Technical fluency with AI tools
\n
\n- You're already using Claude Code, Cursor, or similar AI-assisted development tools in your daily workflow. We're a Claude Code shop and we expect you to be fluent.
\n- Familiarity with MCPs and how tools like Figma, Notion, and Linear connect into AI-assisted workflows. You understand how these tools and integrations fit together and can help the team get more out of them.
\n- Beyond fluency, you're a dabbler and experimenter. You try new prompts, push their limits, and share what you learn. You have opinions about where the medium is headed.
\n
\n
Mindset
\n
\n- You're a tinkerer. You don't just build what's asked; you spot leverage points and build what's needed.
\n- You care about systems more than features. You'd rather build a template family that ships ten posts well than ten bespoke posts that age out by next week.
\n- You build on shared systems. Constraints feel like leverage, not obstacles.
\n- You have strong convictions about quality, but you ship. You know the difference between polish that matters and perfection that stalls.
\n- You partner well with non-engineers. You'll collaborate across product, design, and content strategy. Patience and clarity with people outside engineering is non-negotiable.
\n- You operate with high ownership and low ego. You take direction from product and strategy partners on what to build, and you raise the bar on everything you ship.
\n
\n
What You Won't Be Doing
\n
To be clear about what this role is not:
\n
\n- You won't own platform architecture or distributed systems work. You'll partner with engineering teams that do, while you stay focused on the AI Social pipeline itself.
\n- You won't own the social strategy. You'll have a real voice in shaping it, but the call sits with our product and content strategy partners.
\n- You won't be managing people on day one. This is a hands-on IC role with the expectation that you lead through craft and influence.
\n
\n
Tech stack
\n
\n- Platform: Node, TypeScript, React, Postgres, AWS, Temporal
\n- LLMs and agents: the major model SDKs, with tool-calling, structured outputs, and multi-step agent loops
\n- Media pipeline: image and video generation (Veo for video), voice and music synthesis (ElevenLabs), composite (Shotstack), and headless browser rendering
\n
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
The Opportunity
\n
AI Social is one of the most ambitious products we've ever shipped. An AI agent that produces on-brand Instagram carousels and reels for every Luxury Presence customer, from raw input data to finished media. It isn't LLMs writing code. It's LLMs designing, choosing the photo, voicing the script, picking the cuts, and composing the final frame.
\n
As the Generative Media Engineer on AI Social, you own the render pipeline, the prompts and agent loops that drive it, and the visual quality of what ships. Product and content strategy partners set the direction; engineering and design peers ship alongside you. This is an unusual role at the intersection of code, design, AI, and social media. You don't fit the normal engineering mold, that's the point.
\n
Skills and experience
\n
\n- Solid working knowledge of TypeScript and Node.js. You're comfortable shipping production code and you're ready to grow into our stack.
\n- Hands-on experience with LLM-driven systems. Prompts, structured outputs, tool-calling, agent loops, evals.
\n- At least one shipped piece of generative media in image, video, voice, or music that someone other than you has seen and used.
\n- A portfolio or body of work that demonstrates both technical depth and design sensibility.
\n- Bonus: a personal creator practice somewhere. A feed, a portfolio, a side project, a YouTube channel, an Are.na. Public, ongoing, under your own name. You understand the medium because you've lived in it.
\n- Formal or self-taught grounding in design, visual art, film, or motion.
\n- Comfort moving between exploratory PoC work and shipped-to-customers polish, with judgment about which mode is appropriate when.
\n
\n
Technical fluency with AI tools
\n
\n- You're already using Claude Code, Cursor, or similar AI-assisted development tools in your daily workflow. We're a Claude Code shop and we expect you to be fluent.
\n- Familiarity with MCPs and how tools like Figma, Notion, and Linear connect into AI-assisted workflows. You understand how these tools and integrations fit together and can help the team get more out of them.
\n- Beyond fluency, you're a dabbler and experimenter. You try new prompts, push their limits, and share what you learn. You have opinions about where the medium is headed.
\n
\n
Mindset
\n
\n- You're a tinkerer. You don't just build what's asked; you spot leverage points and build what's needed.
\n- You care about systems more than features. You'd rather build a template family that ships ten posts well than ten bespoke posts that age out by next week.
\n- You build on shared systems. Constraints feel like leverage, not obstacles.
\n- You have strong convictions about quality, but you ship. You know the difference between polish that matters and perfection that stalls.
\n- You partner well with non-engineers. You'll collaborate across product, design, and content strategy. Patience and clarity with people outside engineering is non-negotiable.
\n- You operate with high ownership and low ego. You take direction from product and strategy partners on what to build, and you raise the bar on everything you ship.
\n
\n
What You Won't Be Doing
\n
To be clear about what this role is not:
\n
\n- You won't own platform architecture or distributed systems work. You'll partner with engineering teams that do, while you stay focused on the AI Social pipeline itself.
\n- You won't own the social strategy. You'll have a real voice in shaping it, but the call sits with our product and content strategy partners.
\n- You won't be managing people on day one. This is a hands-on IC role with the expectation that you lead through craft and influence.
\n
\n
Tech stack
\n
\n- Platform: Node, TypeScript, React, Postgres, AWS, Temporal
\n- LLMs and agents: the major model SDKs, with tool-calling, structured outputs, and multi-step agent loops
\n- Media pipeline: image and video generation (Veo for video), voice and music synthesis (ElevenLabs), composite (Shotstack), and headless browser rendering
\n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Design","location":"United States","team":"Product Design","allLocations":["United States","Canada"]},"createdAt":1782235989249,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nThe Opportunity\nDesign is a growth lever at Luxury Presence, not a support function. Our customers are some of the most discerning professionals in real estate, and the products they use every day need to earn their loyalty. This role exists because we're raising the bar.\nWe're looking for a Head of Product Design to define and build the design discipline at LP. You'll set the vision, establish the standards, and lead a talented team creating experiences that agents genuinely love. Your work will show up directly in retention metrics, weekly active users, and the reputation LP holds in its market.\nThis is not a steady-state role. We're at an inflection point as a product organization, with AI capabilities opening up new surface area and a customer base that's more engaged than ever. The person who takes this seat will shape what design means at LP for years to come. You must be AI-forward: not just adopting tools, but rethinking how great design gets made at speed.\nWhat You'll Own\nDesign Vision and Strategy\nDefine and publish a Product Design strategy within your first 90 days, then evangelize it company-wide\nEstablish design principles, standards, and a point of view that sets LP apart in the market\nChampion the customer's perspective in every product decision, keeping agent needs at the center\nProduct Impact\nPartner with Product and Engineering to drive meaningful improvements in platform engagement and WAUs\nOwn the quality bar for every customer-facing experience\nTranslate product strategy into design execution that moves the metrics that matter\nTeam and Org\nLead and develop the Product Design team, building an environment where great designers want to stay and grow\nHire and retain top-tier design talent as the team scales\nBuild a culture of feedback, craft, and accountability\nAI-Driven Velocity\nIntegrate AI tools and workflows into the design practice to increase design velocity by 25% without compromising quality\nModel AI-native ways of working and coach the team to adopt them\n \nWhat We're Looking For\nExperience\n8+ years in product design, with at least 3 years in a Head of Design, Design Director, or equivalent leadership role\nProven track record leading design at a high-growth SaaS company, ideally at a similar scale or trajectory to LP\nExperience building and scaling design teams, with demonstrated success retaining top talent\nPortfolio of work that shows measurable business impact alongside exceptional craft\nLeadership and Mindset\nSystems thinker who connects design decisions to business outcomes like retention and revenue\nDeep ownership mentality: you take responsibility for quality and outcomes, not just output\nCross-functional leader who can earn influence across Product, Engineering, and GTM\nOperationally rigorous: you run a tight org with clear processes, feedback loops, and accountability\nAI-forward: you actively use AI in your design practice and aren't waiting to be told to\nDomain\nGenuine curiosity about how real estate professionals work, what they need, and what earns their trust\nExperience designing for complex, data-rich, or workflow-heavy products is a strong plus\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
The Opportunity
\n
Design is a growth lever at Luxury Presence, not a support function. Our customers are some of the most discerning professionals in real estate, and the products they use every day need to earn their loyalty. This role exists because we're raising the bar.
\n
We're looking for a Head of Product Design to define and build the design discipline at LP. You'll set the vision, establish the standards, and lead a talented team creating experiences that agents genuinely love. Your work will show up directly in retention metrics, weekly active users, and the reputation LP holds in its market.
\n
This is not a steady-state role. We're at an inflection point as a product organization, with AI capabilities opening up new surface area and a customer base that's more engaged than ever. The person who takes this seat will shape what design means at LP for years to come. You must be AI-forward: not just adopting tools, but rethinking how great design gets made at speed.
\n
What You'll Own
\n
Design Vision and Strategy
\n
\n- \n
Define and publish a Product Design strategy within your first 90 days, then evangelize it company-wide
\n \n- \n
Establish design principles, standards, and a point of view that sets LP apart in the market
\n \n- \n
Champion the customer's perspective in every product decision, keeping agent needs at the center
\n \n
\n
Product Impact
\n
\n- \n
Partner with Product and Engineering to drive meaningful improvements in platform engagement and WAUs
\n \n- \n
Own the quality bar for every customer-facing experience
\n \n- \n
Translate product strategy into design execution that moves the metrics that matter
\n \n
\n
Team and Org
\n
\n- \n
Lead and develop the Product Design team, building an environment where great designers want to stay and grow
\n \n- \n
Hire and retain top-tier design talent as the team scales
\n \n- \n
Build a culture of feedback, craft, and accountability
\n \n
\n
AI-Driven Velocity
\n
\n
\n
What We're Looking For
\n
Experience
\n
\n- \n
8+ years in product design, with at least 3 years in a Head of Design, Design Director, or equivalent leadership role
\n \n- \n
Proven track record leading design at a high-growth SaaS company, ideally at a similar scale or trajectory to LP
\n \n- \n
Experience building and scaling design teams, with demonstrated success retaining top talent
\n \n- \n
Portfolio of work that shows measurable business impact alongside exceptional craft
\n \n
\n
Leadership and Mindset
\n
\n- \n
Systems thinker who connects design decisions to business outcomes like retention and revenue
\n \n- \n
Deep ownership mentality: you take responsibility for quality and outcomes, not just output
\n \n- \n
Cross-functional leader who can earn influence across Product, Engineering, and GTM
\n \n- \n
Operationally rigorous: you run a tight org with clear processes, feedback loops, and accountability
\n \n- \n
AI-forward: you actively use AI in your design practice and aren't waiting to be told to
\n \n
\n
Domain
\n
\n- \n
Genuine curiosity about how real estate professionals work, what they need, and what earns their trust
\n \n- \n
Experience designing for complex, data-rich, or workflow-heavy products is a strong plus
\n \n
\n
Please note that the listed compensation range applies to candidates based in the United States.
","salaryDescriptionPlain":"Please note that the listed compensation range applies to candidates based in the United States. \n","text":"Head of Product Design - Remote (US/CANADA)","country":"US","workplaceType":"remote","opening":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
The Opportunity
\n
Design is a growth lever at Luxury Presence, not a support function. Our customers are some of the most discerning professionals in real estate, and the products they use every day need to earn their loyalty. This role exists because we're raising the bar.
\n
We're looking for a Head of Product Design to define and build the design discipline at LP. You'll set the vision, establish the standards, and lead a talented team creating experiences that agents genuinely love. Your work will show up directly in retention metrics, weekly active users, and the reputation LP holds in its market.
\n
This is not a steady-state role. We're at an inflection point as a product organization, with AI capabilities opening up new surface area and a customer base that's more engaged than ever. The person who takes this seat will shape what design means at LP for years to come. You must be AI-forward: not just adopting tools, but rethinking how great design gets made at speed.
\n
What You'll Own
\n
Design Vision and Strategy
\n
\n- \n
Define and publish a Product Design strategy within your first 90 days, then evangelize it company-wide
\n \n- \n
Establish design principles, standards, and a point of view that sets LP apart in the market
\n \n- \n
Champion the customer's perspective in every product decision, keeping agent needs at the center
\n \n
\n
Product Impact
\n
\n- \n
Partner with Product and Engineering to drive meaningful improvements in platform engagement and WAUs
\n \n- \n
Own the quality bar for every customer-facing experience
\n \n- \n
Translate product strategy into design execution that moves the metrics that matter
\n \n
\n
Team and Org
\n
\n- \n
Lead and develop the Product Design team, building an environment where great designers want to stay and grow
\n \n- \n
Hire and retain top-tier design talent as the team scales
\n \n- \n
Build a culture of feedback, craft, and accountability
\n \n
\n
AI-Driven Velocity
\n
\n
\n
What We're Looking For
\n
Experience
\n
\n- \n
8+ years in product design, with at least 3 years in a Head of Design, Design Director, or equivalent leadership role
\n \n- \n
Proven track record leading design at a high-growth SaaS company, ideally at a similar scale or trajectory to LP
\n \n- \n
Experience building and scaling design teams, with demonstrated success retaining top talent
\n \n- \n
Portfolio of work that shows measurable business impact alongside exceptional craft
\n \n
\n
Leadership and Mindset
\n
\n- \n
Systems thinker who connects design decisions to business outcomes like retention and revenue
\n \n- \n
Deep ownership mentality: you take responsibility for quality and outcomes, not just output
\n \n- \n
Cross-functional leader who can earn influence across Product, Engineering, and GTM
\n \n- \n
Operationally rigorous: you run a tight org with clear processes, feedback loops, and accountability
\n \n- \n
AI-forward: you actively use AI in your design practice and aren't waiting to be told to
\n \n
\n
Domain
\n
\n- \n
Genuine curiosity about how real estate professionals work, what they need, and what earns their trust
\n \n- \n
Experience designing for complex, data-rich, or workflow-heavy products is a strong plus
\n \n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Engineering","location":"Austin, TX","team":"IT","allLocations":["Austin, TX"]},"createdAt":1785445617065,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nWhy This Role Matters\nOur IT team runs lean by design: a Director of IT, an Onsite IT Support Specialist, and this role. That means every system we run has to work harder than it would at a bigger company, and the tools we use to run it have to be smarter, not just more numerous.\nThis isn't a keep-the-lights-on IT job. You'll own our AI-first transformation end to end, taking on the tools, workflows, and systems that let a two-to-three person team support a company our size without drowning in manual tickets. You'll build the automation, own the identity and access architecture, and make sure every employee has what they need to do their job from day one.\nYou must be AI-forward. If you don't already reach for an AI tool before you reach for a spreadsheet, this isn't the right seat.\nWhat You'll Own\nAI-First Help Desk & Automation\nTake full ownership of Serval, driving ticket deflection from manual resolution toward AI-assisted and self-service resolution.\nEvaluate and pilot Serval Journeys (or equivalent tooling) to automate onboarding and offboarding provisioning workflows.\nBuild and maintain automations across Claude, Notion, and Slackbot that cut manual IT work wherever it shows up.\n\nIdentity, Access & Directory Management\nOwn provisioning and de-provisioning across our SaaS stack, ensuring access is granted and revoked accurately and on time.\nLead the Rippling integration for directory sync, using it to reliably determine manager, title, and department for every employee, so the right tech stack reaches the right person automatically.\nAdminister Google Workspace end to end: user lifecycle, groups, security settings, and day-to-day support.\n\nEndpoint & Device Management\nAdminister Iru MDM (formerly Kandji) across macOS, iPadOS, and Windows, with EDR enabled and enforced fleet-wide.\nOwn procurement and asset lifecycle management: hardware purchasing, deployment, tracking, and retirement.\n\nOnboarding, Support & Documentation\nDrive day-one readiness for every new hire: all required tools and access provisioned and working before their start date.\nStep in on help desk tickets directly to back up the Onsite IT Support Specialist during peak load or time off.\nDocument everything. Own and build out our IT process documentation in Notion/Serval so institutional knowledge doesn't live in one person's head.\n\nPartnership\nWork in close daily collaboration with the Director of IT and the Onsite IT Support Specialist as a tightly coordinated three-person team.\n \nWhat We're Looking For\nExperience\n5-10 years in IT engineering, systems administration, or a similar hands-on IT role.\nDeep experience with Google Workspace administration at the org level.\nExperience managing an MDM platform (Kandji, Jamf, Intune, or similar) across multiple operating systems, with EDR.\nTrack record of building automations that replace manual work — you reach for code or no-code tools to do it.\n\nMindset\nYou operate with extreme ownership. You take projects from start to finish without needing much guidance, and you don't wait to be told what's next.\nYou bring a security mindset to identity, access, and device management.\nYou write clearly. Documentation isn't an afterthought, it's part of how you work.\nYou're comfortable being one of three people responsible for IT at an entire company, and you thrive on that kind of scope.\n\nBonus\nExperience with Serval, or comparable AI-powered IT support/automation platforms.\nHands-on experience with Rippling, Deel, or similar HRIS platforms for provisioning and directory data.\nScripting or automation experience (Bash, Python, PowerShell, n8n, Zapier, or similar).\nPrior exposure to Claude, ChatGPT, or other AI tools used operationally, not just casually.\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
Why This Role Matters
\n
Our IT team runs lean by design: a Director of IT, an Onsite IT Support Specialist, and this role. That means every system we run has to work harder than it would at a bigger company, and the tools we use to run it have to be smarter, not just more numerous.
\n
This isn't a keep-the-lights-on IT job. You'll own our AI-first transformation end to end, taking on the tools, workflows, and systems that let a two-to-three person team support a company our size without drowning in manual tickets. You'll build the automation, own the identity and access architecture, and make sure every employee has what they need to do their job from day one.
\n
You must be AI-forward. If you don't already reach for an AI tool before you reach for a spreadsheet, this isn't the right seat.
\n
What You'll Own
\n
AI-First Help Desk & Automation
\n
\n- \n
Take full ownership of Serval, driving ticket deflection from manual resolution toward AI-assisted and self-service resolution.
\n \n- \n
Evaluate and pilot Serval Journeys (or equivalent tooling) to automate onboarding and offboarding provisioning workflows.
\n \n- \n
Build and maintain automations across Claude, Notion, and Slackbot that cut manual IT work wherever it shows up.
\n \n
\n
Identity, Access & Directory Management
\n
\n- \n
Own provisioning and de-provisioning across our SaaS stack, ensuring access is granted and revoked accurately and on time.
\n \n- \n
Lead the Rippling integration for directory sync, using it to reliably determine manager, title, and department for every employee, so the right tech stack reaches the right person automatically.
\n \n- \n
Administer Google Workspace end to end: user lifecycle, groups, security settings, and day-to-day support.
\n \n
\n
Endpoint & Device Management
\n
\n- \n
Administer Iru MDM (formerly Kandji) across macOS, iPadOS, and Windows, with EDR enabled and enforced fleet-wide.
\n \n- \n
Own procurement and asset lifecycle management: hardware purchasing, deployment, tracking, and retirement.
\n \n
\n
Onboarding, Support & Documentation
\n
\n- \n
Drive day-one readiness for every new hire: all required tools and access provisioned and working before their start date.
\n \n- \n
Step in on help desk tickets directly to back up the Onsite IT Support Specialist during peak load or time off.
\n \n- \n
Document everything. Own and build out our IT process documentation in Notion/Serval so institutional knowledge doesn't live in one person's head.
\n \n
\n
Partnership
\n
\n
\n
What We're Looking For
\n
Experience
\n
\n- \n
5-10 years in IT engineering, systems administration, or a similar hands-on IT role.
\n \n- \n
Deep experience with Google Workspace administration at the org level.
\n \n- \n
Experience managing an MDM platform (Kandji, Jamf, Intune, or similar) across multiple operating systems, with EDR.
\n \n- \n
Track record of building automations that replace manual work — you reach for code or no-code tools to do it.
\n \n
\n
Mindset
\n
\n- \n
You operate with extreme ownership. You take projects from start to finish without needing much guidance, and you don't wait to be told what's next.
\n \n- \n
You bring a security mindset to identity, access, and device management.
\n \n- \n
You write clearly. Documentation isn't an afterthought, it's part of how you work.
\n \n- \n
You're comfortable being one of three people responsible for IT at an entire company, and you thrive on that kind of scope.
\n \n
\n
Bonus
\n
\n- \n
Experience with Serval, or comparable AI-powered IT support/automation platforms.
\n \n- \n
Hands-on experience with Rippling, Deel, or similar HRIS platforms for provisioning and directory data.
\n \n- \n
Scripting or automation experience (Bash, Python, PowerShell, n8n, Zapier, or similar).
\n \n- \n
Prior exposure to Claude, ChatGPT, or other AI tools used operationally, not just casually.
\n \n
\n
\n
\n- Base salary: $100,000 - $120,000
\n- Comprehensive benefits
\n
\n
This is a hybrid role based in Austin, TX, requiring 2-3 days per week onsite.
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
Why This Role Matters
\n
Our IT team runs lean by design: a Director of IT, an Onsite IT Support Specialist, and this role. That means every system we run has to work harder than it would at a bigger company, and the tools we use to run it have to be smarter, not just more numerous.
\n
This isn't a keep-the-lights-on IT job. You'll own our AI-first transformation end to end, taking on the tools, workflows, and systems that let a two-to-three person team support a company our size without drowning in manual tickets. You'll build the automation, own the identity and access architecture, and make sure every employee has what they need to do their job from day one.
\n
You must be AI-forward. If you don't already reach for an AI tool before you reach for a spreadsheet, this isn't the right seat.
\n
What You'll Own
\n
AI-First Help Desk & Automation
\n
\n- \n
Take full ownership of Serval, driving ticket deflection from manual resolution toward AI-assisted and self-service resolution.
\n \n- \n
Evaluate and pilot Serval Journeys (or equivalent tooling) to automate onboarding and offboarding provisioning workflows.
\n \n- \n
Build and maintain automations across Claude, Notion, and Slackbot that cut manual IT work wherever it shows up.
\n \n
\n
Identity, Access & Directory Management
\n
\n- \n
Own provisioning and de-provisioning across our SaaS stack, ensuring access is granted and revoked accurately and on time.
\n \n- \n
Lead the Rippling integration for directory sync, using it to reliably determine manager, title, and department for every employee, so the right tech stack reaches the right person automatically.
\n \n- \n
Administer Google Workspace end to end: user lifecycle, groups, security settings, and day-to-day support.
\n \n
\n
Endpoint & Device Management
\n
\n- \n
Administer Iru MDM (formerly Kandji) across macOS, iPadOS, and Windows, with EDR enabled and enforced fleet-wide.
\n \n- \n
Own procurement and asset lifecycle management: hardware purchasing, deployment, tracking, and retirement.
\n \n
\n
Onboarding, Support & Documentation
\n
\n- \n
Drive day-one readiness for every new hire: all required tools and access provisioned and working before their start date.
\n \n- \n
Step in on help desk tickets directly to back up the Onsite IT Support Specialist during peak load or time off.
\n \n- \n
Document everything. Own and build out our IT process documentation in Notion/Serval so institutional knowledge doesn't live in one person's head.
\n \n
\n
Partnership
\n
\n
\n
What We're Looking For
\n
Experience
\n
\n- \n
5-10 years in IT engineering, systems administration, or a similar hands-on IT role.
\n \n- \n
Deep experience with Google Workspace administration at the org level.
\n \n- \n
Experience managing an MDM platform (Kandji, Jamf, Intune, or similar) across multiple operating systems, with EDR.
\n \n- \n
Track record of building automations that replace manual work — you reach for code or no-code tools to do it.
\n \n
\n
Mindset
\n
\n- \n
You operate with extreme ownership. You take projects from start to finish without needing much guidance, and you don't wait to be told what's next.
\n \n- \n
You bring a security mindset to identity, access, and device management.
\n \n- \n
You write clearly. Documentation isn't an afterthought, it's part of how you work.
\n \n- \n
You're comfortable being one of three people responsible for IT at an entire company, and you thrive on that kind of scope.
\n \n
\n
Bonus
\n
\n- \n
Experience with Serval, or comparable AI-powered IT support/automation platforms.
\n \n- \n
Hands-on experience with Rippling, Deel, or similar HRIS platforms for provisioning and directory data.
\n \n- \n
Scripting or automation experience (Bash, Python, PowerShell, n8n, Zapier, or similar).
\n \n- \n
Prior exposure to Claude, ChatGPT, or other AI tools used operationally, not just casually.
\n \n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Onboarding","location":"Austin, TX","team":"Onboarding","allLocations":["Austin, TX"]},"createdAt":1782241493867,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nWe're looking for a Manager of Onboarding to join our growing Client Success org. Our clients are some of the top real estate professionals in the world, and the onboarding experience is the first chapter of their relationship with LP. As Manager of Onboarding, you'll lead the team responsible for taking clients from kickoff through launch — and you'll be accountable for the speed, quality, and experience of that journey.\nIn this role, you'll be counted on to develop and coach your ICs, drive performance against clear metrics, and build a team culture where accountability and growth go hand in hand. To be successful, you'll need to be operationally sharp, deeply client-focused, and the kind of leader people genuinely want to follow.\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
We're looking for a Manager of Onboarding to join our growing Client Success org. Our clients are some of the top real estate professionals in the world, and the onboarding experience is the first chapter of their relationship with LP. As Manager of Onboarding, you'll lead the team responsible for taking clients from kickoff through launch — and you'll be accountable for the speed, quality, and experience of that journey.
\n
In this role, you'll be counted on to develop and coach your ICs, drive performance against clear metrics, and build a team culture where accountability and growth go hand in hand. To be successful, you'll need to be operationally sharp, deeply client-focused, and the kind of leader people genuinely want to follow.
\n
\n\n
\nLeading and developing a team of Onboarding ICs who manage the client journey from kickoff through website or app launch
\n\n
\nRunning structured bi-weekly 1:1s, delivering actionable feedback, and building personalized development plans for each IC
\n\n
\nMonitoring key metrics daily — launch volume, time to launch, CSAT, and Pre-Launch Churn MRR — and taking proactive action when something is off
\n\n
\nManaging client escalations with urgency and good judgment, knowing when to step in directly and when to coach your team through it
\n\n
\nDriving quarter-over-quarter improvement in backlog age, time to launch, and pre-launch churn
\n\n
\nPartnering cross-functionally with Product Fulfillment, Sales, Client Success, and Engineering to eliminate handoff friction and close feedback loops
\n\n
\nOwning the new hire experience — delivering a structured 30/60/90 onboarding plan that drives new ICs to full productivity by Day 90 or sooner
\n\n
\nUsing data to identify workflow gaps, drive process improvements, and maintain clear internal documentation
\n\n
\nLeading or contributing to at least one high-impact project per quarter that advances onboarding efficiency or client experience
\n\n\n
\n\n
\nCoaching people — you know how to develop ICs, not just manage them, and your team grows faster because of it
\n\n
\nReading metrics quickly and knowing what they're telling you about your team, your clients, and your processes
\n\n
\nStaying calm under pressure and making clear decisions even when the picture isn't fully formed
\n\n
\nTurning frustrated clients into retained ones through empathy, directness, and follow-through
\n\n
\nBuilding cross-functional trust — other teams want to work with you because you close the loop and do what you say
\n\n
\nCommunicating clearly up, down, and sideways — your team always knows where they stand and what's expected
\n\n
\nDocumenting as you go — you leave things better than you found them and your team doesn't have to guess how things work
\n\n
\nModeling LP values in how you show up every day, especially when it's hard
\n\n\n
\n\n
\n3+ years in a client-facing operations, onboarding, or implementation role
\n\n
\n1+ years managing and leading a team in a metrics-driven environment
\n\n
\nA proven track record of hitting team targets and improving performance over time
\n\n
\nExperience working cross-functionally in a fast-moving, high-growth company
\n\n
\nComfort building and tracking KPIs in spreadsheets or BI tools
\n\n
\nFamiliarity with CRM and project management tools — and a track record of learning new systems quickly
\n\n
\nA high bar for quality and a bias for action when things aren't working
\n\n\n
Plus performance bonus, competitive equity and full benefits.
\n\n
\n- Located in Austin, TX - Hybrid (In office 4 days a week for first 30 days, 3 days a week once you have successfully completed new hire training)
\n- Working hours of 8:00 am to 5:00 pm local time
\n
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
We're looking for a Manager of Onboarding to join our growing Client Success org. Our clients are some of the top real estate professionals in the world, and the onboarding experience is the first chapter of their relationship with LP. As Manager of Onboarding, you'll lead the team responsible for taking clients from kickoff through launch — and you'll be accountable for the speed, quality, and experience of that journey.
\n
In this role, you'll be counted on to develop and coach your ICs, drive performance against clear metrics, and build a team culture where accountability and growth go hand in hand. To be successful, you'll need to be operationally sharp, deeply client-focused, and the kind of leader people genuinely want to follow.
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Onboarding","location":"Austin, TX","team":"Onboarding","allLocations":["Austin, TX"]},"createdAt":1783381607273,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nWe're looking for an Onboarding Specialist to join our growing Client Success team. Do you love helping others succeed? Are you hyper-organized, project-oriented, and energized by juggling multiple priorities at once? If so, we'd love to speak with you.\nAs an Onboarding Specialist, you'll guide the build-out and design of award-winning websites for the world's top luxury real estate professionals. You'll immediately build relationships with your clients, understand their business and vision, and translate that into action. As their primary point of contact through the first 2–4 weeks with LP, you are both a brand ambassador and a project manager — delivering a beautiful product with white-glove service all the way to launch.\nEssential functions of the role include:\nManaging a book of up to 50 active clients simultaneously from kickoff through website launch\nRunning 3–4 client Zoom calls per day (45–60 minutes each) to gather input, set expectations, and move projects forward\nTranslating client vision into actionable steps for internal teams, ensuring accuracy and quality\nMonitoring project timelines and proactively addressing delays or blockers before they impact the client\nMaintaining high CSAT scores and a target of 3–5 Google Reviews per quarter\nHitting a target number of website launches per month\nCoordinating closely with the Product Fulfillment Team to build and connect IDX feeds\nDocumenting client interactions and task management in Salesforce\nContributing to process improvements, new product rollouts, and team training/mentorship initiatives\nYou're gifted at:\nUnderstanding what great design looks like and articulating the details clearly to clients\nAnticipating client needs and translating their vision into concrete next steps\nKeeping yourself and your clients organized across a high-volume workload\nStaying composed when things get complex — you don't rattle easily\nLearning new tools and technologies quickly — you don't wait to be taught\nCommunicating technical complexity to non-technical clients with patience and clarity\nBeing a team player who helps others without being asked\nYou have:\n0–2 years of experience in software implementation, media agency work, or creative/client operations\nExperience coordinating client calls, meetings, and projects in a fast-paced environment\nA strong sense of empathy for clients and a high bar for the experience you deliver\nThe ability to think on your feet and find solutions when things don't go as planned\nA can-do attitude and consistently positive energy\nFamiliarity with platforms like Squarespace, Shopify, or WordPress is a plus\nAn interest in luxury real estate (a genuine passion is even better)\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
We're looking for an Onboarding Specialist to join our growing Client Success team. Do you love helping others succeed? Are you hyper-organized, project-oriented, and energized by juggling multiple priorities at once? If so, we'd love to speak with you.
\n
As an Onboarding Specialist, you'll guide the build-out and design of award-winning websites for the world's top luxury real estate professionals. You'll immediately build relationships with your clients, understand their business and vision, and translate that into action. As their primary point of contact through the first 2–4 weeks with LP, you are both a brand ambassador and a project manager — delivering a beautiful product with white-glove service all the way to launch.
\n
Essential functions of the role include:
\n
\n- \n
Managing a book of up to 50 active clients simultaneously from kickoff through website launch
\n \n- \n
Running 3–4 client Zoom calls per day (45–60 minutes each) to gather input, set expectations, and move projects forward
\n \n- \n
Translating client vision into actionable steps for internal teams, ensuring accuracy and quality
\n \n- \n
Monitoring project timelines and proactively addressing delays or blockers before they impact the client
\n \n- \n
Maintaining high CSAT scores and a target of 3–5 Google Reviews per quarter
\n \n- \n
Hitting a target number of website launches per month
\n \n- \n
Coordinating closely with the Product Fulfillment Team to build and connect IDX feeds
\n \n- \n
Documenting client interactions and task management in Salesforce
\n \n- \n
Contributing to process improvements, new product rollouts, and team training/mentorship initiatives
\n \n
\n
You're gifted at:
\n
\n- \n
Understanding what great design looks like and articulating the details clearly to clients
\n \n- \n
Anticipating client needs and translating their vision into concrete next steps
\n \n- \n
Keeping yourself and your clients organized across a high-volume workload
\n \n- \n
Staying composed when things get complex — you don't rattle easily
\n \n- \n
Learning new tools and technologies quickly — you don't wait to be taught
\n \n- \n
Communicating technical complexity to non-technical clients with patience and clarity
\n \n- \n
Being a team player who helps others without being asked
\n \n
\n
You have:
\n
\n- \n
0–2 years of experience in software implementation, media agency work, or creative/client operations
\n \n- \n
Experience coordinating client calls, meetings, and projects in a fast-paced environment
\n \n- \n
A strong sense of empathy for clients and a high bar for the experience you deliver
\n \n- \n
The ability to think on your feet and find solutions when things don't go as planned
\n \n- \n
A can-do attitude and consistently positive energy
\n \n- \n
Familiarity with platforms like Squarespace, Shopify, or WordPress is a plus
\n \n- \n
An interest in luxury real estate (a genuine passion is even better)
\n \n
\n
Plus 20% performance bonus paid out monthly + Competitive equity and full benefits.
\n
\n\n
\n- Located in Austin, TX - Hybrid (In office 4 days a week for first week, 3 days a week once you have successfully completed new hire training)
\n- Working hours of 8:00 am to 5:00 pm local time
\n
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
We're looking for an Onboarding Specialist to join our growing Client Success team. Do you love helping others succeed? Are you hyper-organized, project-oriented, and energized by juggling multiple priorities at once? If so, we'd love to speak with you.
\n
As an Onboarding Specialist, you'll guide the build-out and design of award-winning websites for the world's top luxury real estate professionals. You'll immediately build relationships with your clients, understand their business and vision, and translate that into action. As their primary point of contact through the first 2–4 weeks with LP, you are both a brand ambassador and a project manager — delivering a beautiful product with white-glove service all the way to launch.
\n
Essential functions of the role include:
\n
\n- \n
Managing a book of up to 50 active clients simultaneously from kickoff through website launch
\n \n- \n
Running 3–4 client Zoom calls per day (45–60 minutes each) to gather input, set expectations, and move projects forward
\n \n- \n
Translating client vision into actionable steps for internal teams, ensuring accuracy and quality
\n \n- \n
Monitoring project timelines and proactively addressing delays or blockers before they impact the client
\n \n- \n
Maintaining high CSAT scores and a target of 3–5 Google Reviews per quarter
\n \n- \n
Hitting a target number of website launches per month
\n \n- \n
Coordinating closely with the Product Fulfillment Team to build and connect IDX feeds
\n \n- \n
Documenting client interactions and task management in Salesforce
\n \n- \n
Contributing to process improvements, new product rollouts, and team training/mentorship initiatives
\n \n
\n
You're gifted at:
\n
\n- \n
Understanding what great design looks like and articulating the details clearly to clients
\n \n- \n
Anticipating client needs and translating their vision into concrete next steps
\n \n- \n
Keeping yourself and your clients organized across a high-volume workload
\n \n- \n
Staying composed when things get complex — you don't rattle easily
\n \n- \n
Learning new tools and technologies quickly — you don't wait to be taught
\n \n- \n
Communicating technical complexity to non-technical clients with patience and clarity
\n \n- \n
Being a team player who helps others without being asked
\n \n
\n
You have:
\n
\n- \n
0–2 years of experience in software implementation, media agency work, or creative/client operations
\n \n- \n
Experience coordinating client calls, meetings, and projects in a fast-paced environment
\n \n- \n
A strong sense of empathy for clients and a high bar for the experience you deliver
\n \n- \n
The ability to think on your feet and find solutions when things don't go as planned
\n \n- \n
A can-do attitude and consistently positive energy
\n \n- \n
Familiarity with platforms like Squarespace, Shopify, or WordPress is a plus
\n \n- \n
An interest in luxury real estate (a genuine passion is even better)
\n \n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Engineering","location":"Austin, TX","team":"IT","allLocations":["Austin, TX"]},"createdAt":1785443685471,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nAbout the Role\nOur Austin office is home to more than 150 team members, including several company executives, and it's growing. We're hiring an Onsite IT Support Specialist to be the face of IT in that office every single day: the person people turn to when a laptop won't connect, when a new hire needs a machine ready to go, or when the office needs to open its doors in the morning.\nThis is a hands-on, in-person role. You'll report to the Director of IT and work alongside an IT Engineer to keep the Austin office running smoothly for everyone in it, from individual contributors to executives.\nWhat You'll Do\nFrontline support\nOwn the helpdesk queue and walk-up requests for the Austin office, resolving the large majority of issues yourself and looping in the broader IT team only when something needs deeper expertise\nTroubleshoot hardware, peripherals, and basic network connectivity issues for end users across the office\n\nWorkstation and procurement\nProvision and deprovision workstations for employees, and maintain them for the Austin office\nProcure equipment as needed and make sure every new hire has a fully set up machine waiting for them on day one\n\nInventory\nBuild and maintain an accurate, audit-ready inventory of every computer and piece of IT equipment in the Austin office\n\nAV support\nMaintain and troubleshoot AV equipment throughout the office, including open office areas and conference rooms\nMake sure conference room AV is meeting-ready, and respond quickly when something goes wrong mid-meeting\n\nOffice operations\nLearn and eventually own the daily rhythm of the office: opening and closing procedures, and the small things that keep 150+ people productive\nSpend your first few months training and shadowing before taking full ownership of these responsibilities\n \nOur Tech Stack\nYou'll get hands-on with the tools that keep our office connected and secure, including:\nNetworking: Ubiquiti/UniFi (switches, access points, Fabric multi-site management)\nDevice management: Kandji (Iru) MDM\nPhysical access: UniFi Access door control\nEveryday tools: Google Workspace, Slack, 1Password, Notion, Anthropic Claude, Serval\n \nWhat We're Looking For\nExperience\n1-2 years in a help desk or IT support role, or equivalent hands-on experience\nAlso open to entry-level candidates with a strong interest in technology and a genuine passion for helping people\nComfortable troubleshooting hardware and basic networking issues, and willing to learn what you don't already know\n\nAttributes\nYou take ownership. You don't wait to be told what to do, and you follow through until something is actually fixed\nYou treat every person who walks up to your desk, whether an individual contributor or an executive, with the same patience and professionalism\nYou're detail-oriented. Inventory accuracy and clean documentation matter to you\nYou're reliable. This role anchors the office each day, so being there, on time, matters\nYou can explain a technical problem to a non-technical person without making them feel dumb for asking\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
About the Role
\n
Our Austin office is home to more than 150 team members, including several company executives, and it's growing. We're hiring an Onsite IT Support Specialist to be the face of IT in that office every single day: the person people turn to when a laptop won't connect, when a new hire needs a machine ready to go, or when the office needs to open its doors in the morning.
\n
This is a hands-on, in-person role. You'll report to the Director of IT and work alongside an IT Engineer to keep the Austin office running smoothly for everyone in it, from individual contributors to executives.
\n
What You'll Do
\n
Frontline support
\n
\n- \n
Own the helpdesk queue and walk-up requests for the Austin office, resolving the large majority of issues yourself and looping in the broader IT team only when something needs deeper expertise
\n \n- \n
Troubleshoot hardware, peripherals, and basic network connectivity issues for end users across the office
\n \n
\n
Workstation and procurement
\n
\n- \n
Provision and deprovision workstations for employees, and maintain them for the Austin office
\n \n- \n
Procure equipment as needed and make sure every new hire has a fully set up machine waiting for them on day one
\n \n
\n
Inventory
\n
\n
AV support
\n
\n- \n
Maintain and troubleshoot AV equipment throughout the office, including open office areas and conference rooms
\n \n- \n
Make sure conference room AV is meeting-ready, and respond quickly when something goes wrong mid-meeting
\n \n
\n
Office operations
\n
\n- \n
Learn and eventually own the daily rhythm of the office: opening and closing procedures, and the small things that keep 150+ people productive
\n \n- \n
Spend your first few months training and shadowing before taking full ownership of these responsibilities
\n \n
\n
\n
Our Tech Stack
\n
You'll get hands-on with the tools that keep our office connected and secure, including:
\n
\n- \n
Networking: Ubiquiti/UniFi (switches, access points, Fabric multi-site management)
\n \n- \n
Device management: Kandji (Iru) MDM
\n \n- \n
Physical access: UniFi Access door control
\n \n- \n
Everyday tools: Google Workspace, Slack, 1Password, Notion, Anthropic Claude, Serval
\n \n
\n
\n
What We're Looking For
\n
Experience
\n
\n- \n
1-2 years in a help desk or IT support role, or equivalent hands-on experience
\n \n- \n
Also open to entry-level candidates with a strong interest in technology and a genuine passion for helping people
\n \n- \n
Comfortable troubleshooting hardware and basic networking issues, and willing to learn what you don't already know
\n \n
\n
Attributes
\n
\n- \n
You take ownership. You don't wait to be told what to do, and you follow through until something is actually fixed
\n \n- \n
You treat every person who walks up to your desk, whether an individual contributor or an executive, with the same patience and professionalism
\n \n- \n
You're detail-oriented. Inventory accuracy and clean documentation matter to you
\n \n- \n
You're reliable. This role anchors the office each day, so being there, on time, matters
\n \n- \n
You can explain a technical problem to a non-technical person without making them feel dumb for asking
\n \n
\n
\n
\n- Base salary of $55k - $75k, depending on experience
\n- Comprehensive benefits
\n
\n
This is an onsite role based in Austin, TX, Monday through Friday, 8:30am to 5:30pm.
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
About the Role
\n
Our Austin office is home to more than 150 team members, including several company executives, and it's growing. We're hiring an Onsite IT Support Specialist to be the face of IT in that office every single day: the person people turn to when a laptop won't connect, when a new hire needs a machine ready to go, or when the office needs to open its doors in the morning.
\n
This is a hands-on, in-person role. You'll report to the Director of IT and work alongside an IT Engineer to keep the Austin office running smoothly for everyone in it, from individual contributors to executives.
\n
What You'll Do
\n
Frontline support
\n
\n- \n
Own the helpdesk queue and walk-up requests for the Austin office, resolving the large majority of issues yourself and looping in the broader IT team only when something needs deeper expertise
\n \n- \n
Troubleshoot hardware, peripherals, and basic network connectivity issues for end users across the office
\n \n
\n
Workstation and procurement
\n
\n- \n
Provision and deprovision workstations for employees, and maintain them for the Austin office
\n \n- \n
Procure equipment as needed and make sure every new hire has a fully set up machine waiting for them on day one
\n \n
\n
Inventory
\n
\n
AV support
\n
\n- \n
Maintain and troubleshoot AV equipment throughout the office, including open office areas and conference rooms
\n \n- \n
Make sure conference room AV is meeting-ready, and respond quickly when something goes wrong mid-meeting
\n \n
\n
Office operations
\n
\n- \n
Learn and eventually own the daily rhythm of the office: opening and closing procedures, and the small things that keep 150+ people productive
\n \n- \n
Spend your first few months training and shadowing before taking full ownership of these responsibilities
\n \n
\n
\n
Our Tech Stack
\n
You'll get hands-on with the tools that keep our office connected and secure, including:
\n
\n- \n
Networking: Ubiquiti/UniFi (switches, access points, Fabric multi-site management)
\n \n- \n
Device management: Kandji (Iru) MDM
\n \n- \n
Physical access: UniFi Access door control
\n \n- \n
Everyday tools: Google Workspace, Slack, 1Password, Notion, Anthropic Claude, Serval
\n \n
\n
\n
What We're Looking For
\n
Experience
\n
\n- \n
1-2 years in a help desk or IT support role, or equivalent hands-on experience
\n \n- \n
Also open to entry-level candidates with a strong interest in technology and a genuine passion for helping people
\n \n- \n
Comfortable troubleshooting hardware and basic networking issues, and willing to learn what you don't already know
\n \n
\n
Attributes
\n
\n- \n
You take ownership. You don't wait to be told what to do, and you follow through until something is actually fixed
\n \n- \n
You treat every person who walks up to your desk, whether an individual contributor or an executive, with the same patience and professionalism
\n \n- \n
You're detail-oriented. Inventory accuracy and clean documentation matter to you
\n \n- \n
You're reliable. This role anchors the office each day, so being there, on time, matters
\n \n- \n
You can explain a technical problem to a non-technical person without making them feel dumb for asking
\n \n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Marketing","location":"New York, NY","team":"Marketing","allLocations":["New York, NY"]},"createdAt":1777663990072,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nHere’s why we are excited about this opportunity:\nWe are building a first-of-its-kind media arm inside a high-growth, venture-backed SaaS company at a moment when brand, distribution, and industry authority are becoming the most durable competitive advantages in technology. Presence® Media is the engine behind that investment, and our YouTube channel is the centerpiece.\nAs the Producer / Editor, you are the production engine. You will shoot, edit, and ship two flagship weekly YouTube shows, build the short-form derivative pipeline that powers audience growth across every social platform, and produce the supporting video that fuels the broader Presence® Media calendar. You will work shoulder to shoulder with on-camera talent, the Director of Content Marketing & Media, and the broader marketing team to translate strategy into video that earns watch time and drives demand.\nThis is a hands-on production role. You need to love being on set, behind a camera, and inside an editing timeline. If you have built a YouTube channel, run a recurring show, or produced video that has earned real audiences and watch time on YouTube, this role is built for you.\nThe most important thing we’re looking for:\nYou must have hands-on YouTube experience. This is non-negotiable. You have personally produced, shot, or edited content that lives on YouTube and has earned an audience there. You understand how YouTube actually works as a platform — retention curves, hooks, pacing, packaging, thumbnails, titles, end screens, and the difference between content that performs and content that disappears. Experience producing brand or marketing videos that happen to be uploaded to YouTube is not the same thing, and we will be able to tell the difference.\nHere’s what you’ll own:\nFlagship YouTube Show Production\nProduce, shoot, and edit weekly YouTube shows\nOwn pre-production: shot lists, run-of-show planning, guest prep, location and equipment logistics.\nRun the camera and direct the shoot. Manage lighting, audio capture, and on-set continuity.\nOwn post-production: assembly, pacing, music, motion graphics, color, sound design, and final delivery.\nHit the publishing date every week. Treat the weekly cadence as a non-negotiable commitment.\nShort-Form Derivative Pipeline\nBuild and run the short-form derivative pipeline that turns each long-form episode into platform-native cuts for YouTube Shorts, TikTok, Instagram Reels, LinkedIn, and Facebook.\nUse AI-assisted clipping, transcription, and editing tools to scale short-form output without scaling headcount one-to-one.\nTailor cuts to the algorithmic and creative behavior of each platform rather than cross-posting the same asset everywhere.\nSupporting Video Across the Content Calendar\nBeyond the two flagship shows, produce and edit webinars, virtual events, executive thought leadership videos, Talent Network UGC, and event content.\nMaintain consistent visual identity, pacing, and editorial quality across every format.\nDirect on-camera talent — hosts, executives, real estate agents, and outside guests — to deliver compelling performances.\nProduction Operating System\nEstablish and document the production workflows, asset management system, and AI-accelerated editing pipeline that allow Presence® Media to scale output.\nManage shoot prep, on-set protocols, post-production review cycles, and delivery standards.\nPartner with freelance editors, motion designers, and production support as needed to extend capacity.\n \nHere’s what we’re looking for:\nYour Experience\nHands-on YouTube experience is required. You have produced, shot, or edited content that has lived and performed on YouTube. You can point to channels, shows, or episodes and explain what you did and why it worked.\n5 to 10 years in video production, content production, or creator-led environments.\nProven experience producing recurring video formats on a consistent weekly cadence — not one-off brand films or campaign videos.\nStrong hands-on production fluency: camera operation, lighting, audio capture, and on-set direction. You are comfortable running a shoot without a large crew.\nStrong post-production skills in industry-standard tools (Premiere, Final Cut, DaVinci Resolve, or equivalent), including pacing, motion graphics, color, and sound design.\nTrack record producing short-form social video for YouTube Shorts, TikTok, Instagram Reels, LinkedIn, and Facebook, with an understanding of how each platform actually behaves.\nExperience using AI tools across the production pipeline — transcription, clipping, scripting assistance, edit assembly, thumbnail generation, asset tagging — and a clear point of view on where AI accelerates production.\nExperience directing on-camera talent, including executives, creators, or guests who are not professional hosts.\nA reel or portfolio that demonstrates strong YouTube editorial judgment, contemporary taste, and results.\nYour Mindset\nYou think like a creator, not a brand marketer. You care about retention, watch time, and what makes someone subscribe.\nYou are AI-forward. You actively use AI tools in your own production work and see AI-accelerated production as a core competitive advantage, not a nice-to-have.\nYou ship. Weekly publishing dates are commitments, not aspirations.\nYou are equally comfortable running a camera, sitting in an edit, and standing up a workflow.\nYou take full ownership of production outcomes, even when execution depends on talent, freelancers, and cross-functional partners.\nYou thrive in fast-moving, ambiguous environments and maintain velocity even when priorities shift.\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
Here’s why we are excited about this opportunity:
\nWe are building a first-of-its-kind media arm inside a high-growth, venture-backed SaaS company at a moment when brand, distribution, and industry authority are becoming the most durable competitive advantages in technology. Presence® Media is the engine behind that investment, and our YouTube channel is the centerpiece.
\nAs the Producer / Editor, you are the production engine. You will shoot, edit, and ship two flagship weekly YouTube shows, build the short-form derivative pipeline that powers audience growth across every social platform, and produce the supporting video that fuels the broader Presence® Media calendar. You will work shoulder to shoulder with on-camera talent, the Director of Content Marketing & Media, and the broader marketing team to translate strategy into video that earns watch time and drives demand.
\nThis is a hands-on production role. You need to love being on set, behind a camera, and inside an editing timeline. If you have built a YouTube channel, run a recurring show, or produced video that has earned real audiences and watch time on YouTube, this role is built for you.
\nThe most important thing we’re looking for:
\nYou must have hands-on YouTube experience. This is non-negotiable. You have personally produced, shot, or edited content that lives on YouTube and has earned an audience there. You understand how YouTube actually works as a platform — retention curves, hooks, pacing, packaging, thumbnails, titles, end screens, and the difference between content that performs and content that disappears. Experience producing brand or marketing videos that happen to be uploaded to YouTube is not the same thing, and we will be able to tell the difference.
\nHere’s what you’ll own:
\nFlagship YouTube Show Production
\n\n- \n
Produce, shoot, and edit weekly YouTube shows
\n \n- \n
Own pre-production: shot lists, run-of-show planning, guest prep, location and equipment logistics.
\n \n- \n
Run the camera and direct the shoot. Manage lighting, audio capture, and on-set continuity.
\n \n- \n
Own post-production: assembly, pacing, music, motion graphics, color, sound design, and final delivery.
\n \n- \n
Hit the publishing date every week. Treat the weekly cadence as a non-negotiable commitment.
\n \n
\nShort-Form Derivative Pipeline
\n\n- \n
Build and run the short-form derivative pipeline that turns each long-form episode into platform-native cuts for YouTube Shorts, TikTok, Instagram Reels, LinkedIn, and Facebook.
\n \n- \n
Use AI-assisted clipping, transcription, and editing tools to scale short-form output without scaling headcount one-to-one.
\n \n- \n
Tailor cuts to the algorithmic and creative behavior of each platform rather than cross-posting the same asset everywhere.
\n \n
\nSupporting Video Across the Content Calendar
\n\n- \n
Beyond the two flagship shows, produce and edit webinars, virtual events, executive thought leadership videos, Talent Network UGC, and event content.
\n \n- \n
Maintain consistent visual identity, pacing, and editorial quality across every format.
\n \n- \n
Direct on-camera talent — hosts, executives, real estate agents, and outside guests — to deliver compelling performances.
\n \n
\nProduction Operating System
\n\n- \n
Establish and document the production workflows, asset management system, and AI-accelerated editing pipeline that allow Presence® Media to scale output.
\n \n- \n
Manage shoot prep, on-set protocols, post-production review cycles, and delivery standards.
\n \n- \n
Partner with freelance editors, motion designers, and production support as needed to extend capacity.
\n \n
\n
\nHere’s what we’re looking for:
\nYour Experience
\n\n- \n
Hands-on YouTube experience is required. You have produced, shot, or edited content that has lived and performed on YouTube. You can point to channels, shows, or episodes and explain what you did and why it worked.
\n \n- \n
5 to 10 years in video production, content production, or creator-led environments.
\n \n- \n
Proven experience producing recurring video formats on a consistent weekly cadence — not one-off brand films or campaign videos.
\n \n- \n
Strong hands-on production fluency: camera operation, lighting, audio capture, and on-set direction. You are comfortable running a shoot without a large crew.
\n \n- \n
Strong post-production skills in industry-standard tools (Premiere, Final Cut, DaVinci Resolve, or equivalent), including pacing, motion graphics, color, and sound design.
\n \n- \n
Track record producing short-form social video for YouTube Shorts, TikTok, Instagram Reels, LinkedIn, and Facebook, with an understanding of how each platform actually behaves.
\n \n- \n
Experience using AI tools across the production pipeline — transcription, clipping, scripting assistance, edit assembly, thumbnail generation, asset tagging — and a clear point of view on where AI accelerates production.
\n \n- \n
Experience directing on-camera talent, including executives, creators, or guests who are not professional hosts.
\n \n- \n
A reel or portfolio that demonstrates strong YouTube editorial judgment, contemporary taste, and results.
\n \n
\nYour Mindset
\n\n- \n
You think like a creator, not a brand marketer. You care about retention, watch time, and what makes someone subscribe.
\n \n- \n
You are AI-forward. You actively use AI tools in your own production work and see AI-accelerated production as a core competitive advantage, not a nice-to-have.
\n \n- \n
You ship. Weekly publishing dates are commitments, not aspirations.
\n \n- \n
You are equally comfortable running a camera, sitting in an edit, and standing up a workflow.
\n \n- \n
You take full ownership of production outcomes, even when execution depends on talent, freelancers, and cross-functional partners.
\n \n- \n
You thrive in fast-moving, ambiguous environments and maintain velocity even when priorities shift.
\n \n
","id":"5a65413b-7377-4c08-a2dc-f1e9dead9413","lists":[],"salaryRange":{"min":100000,"max":135000,"currency":"USD","interval":"per-year-salary"},"text":"Producer / Editor, Presence® Media","country":"US","workplaceType":"hybrid","opening":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"Here’s why we are excited about this opportunity:
\nWe are building a first-of-its-kind media arm inside a high-growth, venture-backed SaaS company at a moment when brand, distribution, and industry authority are becoming the most durable competitive advantages in technology. Presence® Media is the engine behind that investment, and our YouTube channel is the centerpiece.
\nAs the Producer / Editor, you are the production engine. You will shoot, edit, and ship two flagship weekly YouTube shows, build the short-form derivative pipeline that powers audience growth across every social platform, and produce the supporting video that fuels the broader Presence® Media calendar. You will work shoulder to shoulder with on-camera talent, the Director of Content Marketing & Media, and the broader marketing team to translate strategy into video that earns watch time and drives demand.
\nThis is a hands-on production role. You need to love being on set, behind a camera, and inside an editing timeline. If you have built a YouTube channel, run a recurring show, or produced video that has earned real audiences and watch time on YouTube, this role is built for you.
\nThe most important thing we’re looking for:
\nYou must have hands-on YouTube experience. This is non-negotiable. You have personally produced, shot, or edited content that lives on YouTube and has earned an audience there. You understand how YouTube actually works as a platform — retention curves, hooks, pacing, packaging, thumbnails, titles, end screens, and the difference between content that performs and content that disappears. Experience producing brand or marketing videos that happen to be uploaded to YouTube is not the same thing, and we will be able to tell the difference.
\nHere’s what you’ll own:
\nFlagship YouTube Show Production
\n\n- \n
Produce, shoot, and edit weekly YouTube shows
\n \n- \n
Own pre-production: shot lists, run-of-show planning, guest prep, location and equipment logistics.
\n \n- \n
Run the camera and direct the shoot. Manage lighting, audio capture, and on-set continuity.
\n \n- \n
Own post-production: assembly, pacing, music, motion graphics, color, sound design, and final delivery.
\n \n- \n
Hit the publishing date every week. Treat the weekly cadence as a non-negotiable commitment.
\n \n
\nShort-Form Derivative Pipeline
\n\n- \n
Build and run the short-form derivative pipeline that turns each long-form episode into platform-native cuts for YouTube Shorts, TikTok, Instagram Reels, LinkedIn, and Facebook.
\n \n- \n
Use AI-assisted clipping, transcription, and editing tools to scale short-form output without scaling headcount one-to-one.
\n \n- \n
Tailor cuts to the algorithmic and creative behavior of each platform rather than cross-posting the same asset everywhere.
\n \n
\nSupporting Video Across the Content Calendar
\n\n- \n
Beyond the two flagship shows, produce and edit webinars, virtual events, executive thought leadership videos, Talent Network UGC, and event content.
\n \n- \n
Maintain consistent visual identity, pacing, and editorial quality across every format.
\n \n- \n
Direct on-camera talent — hosts, executives, real estate agents, and outside guests — to deliver compelling performances.
\n \n
\nProduction Operating System
\n\n- \n
Establish and document the production workflows, asset management system, and AI-accelerated editing pipeline that allow Presence® Media to scale output.
\n \n- \n
Manage shoot prep, on-set protocols, post-production review cycles, and delivery standards.
\n \n- \n
Partner with freelance editors, motion designers, and production support as needed to extend capacity.
\n \n
\n
\nHere’s what we’re looking for:
\nYour Experience
\n\n- \n
Hands-on YouTube experience is required. You have produced, shot, or edited content that has lived and performed on YouTube. You can point to channels, shows, or episodes and explain what you did and why it worked.
\n \n- \n
5 to 10 years in video production, content production, or creator-led environments.
\n \n- \n
Proven experience producing recurring video formats on a consistent weekly cadence — not one-off brand films or campaign videos.
\n \n- \n
Strong hands-on production fluency: camera operation, lighting, audio capture, and on-set direction. You are comfortable running a shoot without a large crew.
\n \n- \n
Strong post-production skills in industry-standard tools (Premiere, Final Cut, DaVinci Resolve, or equivalent), including pacing, motion graphics, color, and sound design.
\n \n- \n
Track record producing short-form social video for YouTube Shorts, TikTok, Instagram Reels, LinkedIn, and Facebook, with an understanding of how each platform actually behaves.
\n \n- \n
Experience using AI tools across the production pipeline — transcription, clipping, scripting assistance, edit assembly, thumbnail generation, asset tagging — and a clear point of view on where AI accelerates production.
\n \n- \n
Experience directing on-camera talent, including executives, creators, or guests who are not professional hosts.
\n \n- \n
A reel or portfolio that demonstrates strong YouTube editorial judgment, contemporary taste, and results.
\n \n
\nYour Mindset
\n\n- \n
You think like a creator, not a brand marketer. You care about retention, watch time, and what makes someone subscribe.
\n \n- \n
You are AI-forward. You actively use AI tools in your own production work and see AI-accelerated production as a core competitive advantage, not a nice-to-have.
\n \n- \n
You ship. Weekly publishing dates are commitments, not aspirations.
\n \n- \n
You are equally comfortable running a camera, sitting in an edit, and standing up a workflow.
\n \n- \n
You take full ownership of production outcomes, even when execution depends on talent, freelancers, and cross-functional partners.
\n \n- \n
You thrive in fast-moving, ambiguous environments and maintain velocity even when priorities shift.
\n \n
","descriptionBodyPlain":"Here’s why we are excited about this opportunity:\nWe are building a first-of-its-kind media arm inside a high-growth, venture-backed SaaS company at a moment when brand, distribution, and industry authority are becoming the most durable competitive advantages in technology. Presence® Media is the engine behind that investment, and our YouTube channel is the centerpiece.\nAs the Producer / Editor, you are the production engine. You will shoot, edit, and ship two flagship weekly YouTube shows, build the short-form derivative pipeline that powers audience growth across every social platform, and produce the supporting video that fuels the broader Presence® Media calendar. You will work shoulder to shoulder with on-camera talent, the Director of Content Marketing & Media, and the broader marketing team to translate strategy into video that earns watch time and drives demand.\nThis is a hands-on production role. You need to love being on set, behind a camera, and inside an editing timeline. If you have built a YouTube channel, run a recurring show, or produced video that has earned real audiences and watch time on YouTube, this role is built for you.\nThe most important thing we’re looking for:\nYou must have hands-on YouTube experience. This is non-negotiable. You have personally produced, shot, or edited content that lives on YouTube and has earned an audience there. You understand how YouTube actually works as a platform — retention curves, hooks, pacing, packaging, thumbnails, titles, end screens, and the difference between content that performs and content that disappears. Experience producing brand or marketing videos that happen to be uploaded to YouTube is not the same thing, and we will be able to tell the difference.\nHere’s what you’ll own:\nFlagship YouTube Show Production\nProduce, shoot, and edit weekly YouTube shows\nOwn pre-production: shot lists, run-of-show planning, guest prep, location and equipment logistics.\nRun the camera and direct the shoot. Manage lighting, audio capture, and on-set continuity.\nOwn post-production: assembly, pacing, music, motion graphics, color, sound design, and final delivery.\nHit the publishing date every week. Treat the weekly cadence as a non-negotiable commitment.\nShort-Form Derivative Pipeline\nBuild and run the short-form derivative pipeline that turns each long-form episode into platform-native cuts for YouTube Shorts, TikTok, Instagram Reels, LinkedIn, and Facebook.\nUse AI-assisted clipping, transcription, and editing tools to scale short-form output without scaling headcount one-to-one.\nTailor cuts to the algorithmic and creative behavior of each platform rather than cross-posting the same asset everywhere.\nSupporting Video Across the Content Calendar\nBeyond the two flagship shows, produce and edit webinars, virtual events, executive thought leadership videos, Talent Network UGC, and event content.\nMaintain consistent visual identity, pacing, and editorial quality across every format.\nDirect on-camera talent — hosts, executives, real estate agents, and outside guests — to deliver compelling performances.\nProduction Operating System\nEstablish and document the production workflows, asset management system, and AI-accelerated editing pipeline that allow Presence® Media to scale output.\nManage shoot prep, on-set protocols, post-production review cycles, and delivery standards.\nPartner with freelance editors, motion designers, and production support as needed to extend capacity.\n \nHere’s what we’re looking for:\nYour Experience\nHands-on YouTube experience is required. You have produced, shot, or edited content that has lived and performed on YouTube. You can point to channels, shows, or episodes and explain what you did and why it worked.\n5 to 10 years in video production, content production, or creator-led environments.\nProven experience producing recurring video formats on a consistent weekly cadence — not one-off brand films or campaign videos.\nStrong hands-on production fluency: camera operation, lighting, audio capture, and on-set direction. You are comfortable running a shoot without a large crew.\nStrong post-production skills in industry-standard tools (Premiere, Final Cut, DaVinci Resolve, or equivalent), including pacing, motion graphics, color, and sound design.\nTrack record producing short-form social video for YouTube Shorts, TikTok, Instagram Reels, LinkedIn, and Facebook, with an understanding of how each platform actually behaves.\nExperience using AI tools across the production pipeline — transcription, clipping, scripting assistance, edit assembly, thumbnail generation, asset tagging — and a clear point of view on where AI accelerates production.\nExperience directing on-camera talent, including executives, creators, or guests who are not professional hosts.\nA reel or portfolio that demonstrates strong YouTube editorial judgment, contemporary taste, and results.\nYour Mindset\nYou think like a creator, not a brand marketer. You care about retention, watch time, and what makes someone subscribe.\nYou are AI-forward. You actively use AI tools in your own production work and see AI-accelerated production as a core competitive advantage, not a nice-to-have.\nYou ship. Weekly publishing dates are commitments, not aspirations.\nYou are equally comfortable running a camera, sitting in an edit, and standing up a workflow.\nYou take full ownership of production outcomes, even when execution depends on talent, freelancers, and cross-functional partners.\nYou thrive in fast-moving, ambiguous environments and maintain velocity even when priorities shift.\n","hostedUrl":"https://jobs.lever.co/luxurypresence/5a65413b-7377-4c08-a2dc-f1e9dead9413","applyUrl":"https://jobs.lever.co/luxurypresence/5a65413b-7377-4c08-a2dc-f1e9dead9413/apply"},{"additionalPlain":"Why This Role\nDirect path to AE. This is a gateway role. We prioritize promoting SDRs into full-cycle Account Executive positions over hiring externally.\nUncapped commission. Aggressive, uncapped earning potential. You can earn six figures as an SDR here, and top performers do.\nIn-office coaching. Sales managers are in the office five days a week running call reviews, shadowing sessions, and 1:1 development. This is real mentorship, not a Slack message once a quarter.\nHigh-growth company. Series C, approaching $100M ARR, backed by world-class investors. The opportunity scales with the business.\nElite teammates. You’ll work with driven, low-ego people who push each other to get better every day.\nLocation: Austin, TX. (must be located in the Austin, TX area)\nBenefits: Competitive Equity/Stock Options, Flex PTO, Health/Vision/Dental Insurance, 401k\nWork Type: In-office\n\nBase Salary Starting at $50,000 - $60,000\nOn-target earnings up to ~$100,000\nUncapped Commission Structure\n\n\nPromotion is based on performance, not tenure. Top performing SDRs can be promoted to AE 1 in the first 6 months.\nAE 1 OTE: ~$150,000 uncapped \nAE 2 OTE: ~$240,000 uncapped \nAE 3 OTE: ~$270,000 uncapped \n\n\n\nJoin us in shaping the future of real estate\n \nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.\n \nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.\n \nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.\n \nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.\n \nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.\n \nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.\n","additional":"\n
Why This Role
\n
\n
\n- \n
Direct path to AE. This is a gateway role. We prioritize promoting SDRs into full-cycle Account Executive positions over hiring externally.
\n \n- \n
Uncapped commission. Aggressive, uncapped earning potential. You can earn six figures as an SDR here, and top performers do.
\n \n- \n
In-office coaching. Sales managers are in the office five days a week running call reviews, shadowing sessions, and 1:1 development. This is real mentorship, not a Slack message once a quarter.
\n \n- \n
High-growth company. Series C, approaching $100M ARR, backed by world-class investors. The opportunity scales with the business.
\n \n- \n
Elite teammates. You’ll work with driven, low-ego people who push each other to get better every day.
\n \n
\n
\n
Location: Austin, TX. (must be located in the Austin, TX area)
\n
Benefits: Competitive Equity/Stock Options, Flex PTO, Health/Vision/Dental Insurance, 401k
Work Type: In-office
Base Salary Starting at $50,000 - $60,000
On-target earnings up to ~$100,000
Uncapped Commission Structure
Promotion is based on performance, not tenure. Top performing SDRs can be promoted to AE 1 in the first 6 months.
\n
\n- \n
AE 1 OTE: ~$150,000 uncapped
\n \n- \n
AE 2 OTE: ~$240,000 uncapped
\n \n- \n
AE 3 OTE: ~$270,000 uncapped
\n \n
\n
\n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Sales","location":"Austin, TX","team":"Sales","allLocations":["Austin, TX"]},"createdAt":1776190768634,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nThe Opportunity\nWe’re looking for new graduates who are excited to break into tech sales and grow quickly. In this role, you’ll learn how to prospect, qualify leads, and build pipeline while working alongside a supportive, experienced sales team. You’ll connect with real estate agents and brokerages through calls, email, and social outreach, gaining hands-on experience from day one. It’s a fast-paced environment where you’ll build resilience, confidence, and communication skills over time.\nHere’s what makes this different from most SDR roles: we promote from within, and we do it fast. This position is designed as a direct path into a full-cycle Account Executive role. Strong performers move up quickly, and our AE team is full of people who started in this exact seat.\nYou’ll sit in our Austin office five days a week alongside your sales managers, who are hands-on coaches, not distant observers. You’ll get real-time feedback on calls, deal strategy sessions, and the kind of development that actually accelerates a sales career.\nWhat You’ll Do\nProspect and generate qualified pipeline through cold calls, email sequences, and social outreach\nQualify inbound and outbound leads, identifying fit and urgency before passing to Account Executives\nBuild relationships with high-producing agents and brokerage leaders across the country\nConsistently hit and exceed monthly activity and pipeline targets\nLearn the real estate technology landscape and become a trusted resource for prospects early in the sales cycle\nCollaborate closely with AEs, marketing, and sales leadership to sharpen messaging and improve conversion\nWhat We’re Looking For\n0–2 years of experience in sales, customer-facing roles, internships, or leadership positions (campus orgs, athletics, etc.)\n Strong interest in starting a career in tech sales and a willingness to learn quickly\n BA/BS preferred\nA genuine interest in or excitement about working in real estate is a big plus, but not required\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
The Opportunity
\n
We’re looking for new graduates who are excited to break into tech sales and grow quickly. In this role, you’ll learn how to prospect, qualify leads, and build pipeline while working alongside a supportive, experienced sales team. You’ll connect with real estate agents and brokerages through calls, email, and social outreach, gaining hands-on experience from day one. It’s a fast-paced environment where you’ll build resilience, confidence, and communication skills over time.
\n
Here’s what makes this different from most SDR roles: we promote from within, and we do it fast. This position is designed as a direct path into a full-cycle Account Executive role. Strong performers move up quickly, and our AE team is full of people who started in this exact seat.
\n
You’ll sit in our Austin office five days a week alongside your sales managers, who are hands-on coaches, not distant observers. You’ll get real-time feedback on calls, deal strategy sessions, and the kind of development that actually accelerates a sales career.
\n
What You’ll Do
\n
\n- \n
Prospect and generate qualified pipeline through cold calls, email sequences, and social outreach
\n \n- \n
Qualify inbound and outbound leads, identifying fit and urgency before passing to Account Executives
\n \n- \n
Build relationships with high-producing agents and brokerage leaders across the country
\n \n- \n
Consistently hit and exceed monthly activity and pipeline targets
\n \n- \n
Learn the real estate technology landscape and become a trusted resource for prospects early in the sales cycle
\n \n- \n
Collaborate closely with AEs, marketing, and sales leadership to sharpen messaging and improve conversion
\n \n
\n
What We’re Looking For
\n
\n- \n
0–2 years of experience in sales, customer-facing roles, internships, or leadership positions (campus orgs, athletics, etc.)
\n \n- \n
Strong interest in starting a career in tech sales and a willingness to learn quickly
\n \n- \n
BA/BS preferred
\n \n- \n
A genuine interest in or excitement about working in real estate is a big plus, but not required
\n \n
\n
\n\n
\nYou’re resilient and comfortable hearing “no,” seeing it as part of the process rather than a setback.
\n\n
\nYou take initiative, stay organized, and consistently look for ways to improve without being asked.
\n\n
\nYou’re driven by goals, personal growth, and the opportunity to be part of a high-performing team.
\n\n
\nYou actively seek feedback and apply it quickly to improve every day.
\n\n
\nYou’re confident speaking with new people and can clearly get your point across, even as you continue to develop your style.
\n\n\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
The Opportunity
\n
We’re looking for new graduates who are excited to break into tech sales and grow quickly. In this role, you’ll learn how to prospect, qualify leads, and build pipeline while working alongside a supportive, experienced sales team. You’ll connect with real estate agents and brokerages through calls, email, and social outreach, gaining hands-on experience from day one. It’s a fast-paced environment where you’ll build resilience, confidence, and communication skills over time.
\n
Here’s what makes this different from most SDR roles: we promote from within, and we do it fast. This position is designed as a direct path into a full-cycle Account Executive role. Strong performers move up quickly, and our AE team is full of people who started in this exact seat.
\n
You’ll sit in our Austin office five days a week alongside your sales managers, who are hands-on coaches, not distant observers. You’ll get real-time feedback on calls, deal strategy sessions, and the kind of development that actually accelerates a sales career.
\n
What You’ll Do
\n
\n- \n
Prospect and generate qualified pipeline through cold calls, email sequences, and social outreach
\n \n- \n
Qualify inbound and outbound leads, identifying fit and urgency before passing to Account Executives
\n \n- \n
Build relationships with high-producing agents and brokerage leaders across the country
\n \n- \n
Consistently hit and exceed monthly activity and pipeline targets
\n \n- \n
Learn the real estate technology landscape and become a trusted resource for prospects early in the sales cycle
\n \n- \n
Collaborate closely with AEs, marketing, and sales leadership to sharpen messaging and improve conversion
\n \n
\n
What We’re Looking For
\n
\n- \n
0–2 years of experience in sales, customer-facing roles, internships, or leadership positions (campus orgs, athletics, etc.)
\n \n- \n
Strong interest in starting a career in tech sales and a willingness to learn quickly
\n \n- \n
BA/BS preferred
\n \n- \n
A genuine interest in or excitement about working in real estate is a big plus, but not required
\n \n
\n
Location: Austin, TX. (must be located in the Austin, TX area)
Benefits: Competitive Equity/Stock Options, Flex PTO, Health/Vision/Dental Insurance, 401k
Work Type: In-office
Base Salary Starting at $50,000
On-target earnings up to ~$100,000
Uncapped Commission Structure
Promotion is based on performance, not tenure. Top performing SDRs can be promoted to AE 1 in the first 6 months.
\n\n- \n
AE 1 OTE: ~$150,000 uncapped
\n \n- \n
AE 2 OTE: ~$240,000 uncapped
\n \n- \n
AE 3 OTE: ~$270,000 uncapped
\n \n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Sales","location":"Austin, TX","team":"Sales","allLocations":["Austin, TX"]},"createdAt":1547855439817,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nThe Opportunity\nWe’re hiring an SDR to prospect, qualify, and generate pipeline for our sales team. You’ll be reaching out to high-producing real estate agents and brokerages through cold calls, email campaigns, and social outreach. The work is high-volume and requires someone who doesn’t take rejection personally.\n\nHere’s what makes this different from most SDR roles: we promote from within, and we do it fast. This position is designed as a direct path into a full-cycle Account Executive role. Strong performers move up quickly, and our AE team is full of people who started in this exact seat.\n\nYou’ll sit in our Austin office five days a week alongside your sales managers, who are hands-on coaches, not distant observers. You’ll get real-time feedback on calls, deal strategy sessions, and the kind of development that actually accelerates a sales career.\n \nWhat You’ll Do\nProspect and generate qualified pipeline through cold calls, email sequences, and social outreach\nQualify inbound and outbound leads, identifying fit and urgency before passing to Account Executives\nBuild relationships with high-producing agents and brokerage leaders across the country\nConsistently hit and exceed monthly activity and pipeline targets\nLearn the real estate technology landscape and become a trusted resource for prospects early in the sales cycle\nCollaborate closely with AEs, marketing, and sales leadership to sharpen messaging and improve conversion\n\nWhat We’re Looking For\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
The Opportunity
\nWe’re hiring an SDR to prospect, qualify, and generate pipeline for our sales team. You’ll be reaching out to high-producing real estate agents and brokerages through cold calls, email campaigns, and social outreach. The work is high-volume and requires someone who doesn’t take rejection personally.
\n
Here’s what makes this different from most SDR roles: we promote from within, and we do it fast. This position is designed as a direct path into a full-cycle Account Executive role. Strong performers move up quickly, and our AE team is full of people who started in this exact seat.
\n
You’ll sit in our Austin office five days a week alongside your sales managers, who are hands-on coaches, not distant observers. You’ll get real-time feedback on calls, deal strategy sessions, and the kind of development that actually accelerates a sales career.
\n
\nWhat You’ll Do
\n\n
\n- \n
Prospect and generate qualified pipeline through cold calls, email sequences, and social outreach
\n \n- \n
Qualify inbound and outbound leads, identifying fit and urgency before passing to Account Executives
\n \n- \n
Build relationships with high-producing agents and brokerage leaders across the country
\n \n- \n
Consistently hit and exceed monthly activity and pipeline targets
\n \n- \n
Learn the real estate technology landscape and become a trusted resource for prospects early in the sales cycle
\n \n- \n
Collaborate closely with AEs, marketing, and sales leadership to sharpen messaging and improve conversion
\n \n
\n
What We’re Looking For
","id":"29b2f9e2-772b-4738-8e16-e8ee7078d070","lists":[{"text":"Experience","content":"\n\n
\n1+ years in a lead generation, SDR, or outbound sales role using phone, email, or social selling. Or, if you’re earlier in your career, a strong desire to break into tech sales and the work ethic to back it up.
\n\n
\nBA/BS degree preferred but not required
\n\n
\nReal estate industry experience is a plus
\n\n\n
\n\n
\nPersistent. You hear “no” dozens of times a day and still pick up the phone for the next call.
\n\n
\nSelf-motivated. You don’t wait to be told what to do. You find the work and do it.
\n\n
\nCompetitive. You care about the leaderboard. You want to win, and you want the people around you to win too.
\n\n
\nCoachable. You take feedback seriously and apply it immediately.
\n\n
\nClear communicator. You’re sharp on the phone and can earn a stranger’s attention in 30 seconds.
\n\n\n
\n\n
\nDirect path to AE. This is a gateway role. We prioritize promoting SDRs into full-cycle Account Executive positions over hiring externally.
\n\n
\nUncapped commission. Aggressive, uncapped earning potential. You can earn six figures as an SDR here, and top performers do.
\n\n
\nIn-office coaching. Sales managers are in the office five days a week running call reviews, shadowing sessions, and 1:1 development. This is real mentorship, not a Slack message once a quarter.
\n\n
\nHigh-growth company. Series C, approaching $100M ARR, backed by world-class investors. The opportunity scales with the business.
\n\n
\nElite teammates. You’ll work with driven, low-ego people who push each other to get better every day.
\n\n\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"The Opportunity
\nWe’re hiring an SDR to prospect, qualify, and generate pipeline for our sales team. You’ll be reaching out to high-producing real estate agents and brokerages through cold calls, email campaigns, and social outreach. The work is high-volume and requires someone who doesn’t take rejection personally.
\n
Here’s what makes this different from most SDR roles: we promote from within, and we do it fast. This position is designed as a direct path into a full-cycle Account Executive role. Strong performers move up quickly, and our AE team is full of people who started in this exact seat.
\n
You’ll sit in our Austin office five days a week alongside your sales managers, who are hands-on coaches, not distant observers. You’ll get real-time feedback on calls, deal strategy sessions, and the kind of development that actually accelerates a sales career.
\n
\nWhat You’ll Do
\n\n
\n- \n
Prospect and generate qualified pipeline through cold calls, email sequences, and social outreach
\n \n- \n
Qualify inbound and outbound leads, identifying fit and urgency before passing to Account Executives
\n \n- \n
Build relationships with high-producing agents and brokerage leaders across the country
\n \n- \n
Consistently hit and exceed monthly activity and pipeline targets
\n \n- \n
Learn the real estate technology landscape and become a trusted resource for prospects early in the sales cycle
\n \n- \n
Collaborate closely with AEs, marketing, and sales leadership to sharpen messaging and improve conversion
\n \n
\n
What We’re Looking For
","descriptionBodyPlain":"The Opportunity\nWe’re hiring an SDR to prospect, qualify, and generate pipeline for our sales team. You’ll be reaching out to high-producing real estate agents and brokerages through cold calls, email campaigns, and social outreach. The work is high-volume and requires someone who doesn’t take rejection personally.\n\nHere’s what makes this different from most SDR roles: we promote from within, and we do it fast. This position is designed as a direct path into a full-cycle Account Executive role. Strong performers move up quickly, and our AE team is full of people who started in this exact seat.\n\nYou’ll sit in our Austin office five days a week alongside your sales managers, who are hands-on coaches, not distant observers. You’ll get real-time feedback on calls, deal strategy sessions, and the kind of development that actually accelerates a sales career.\n \nWhat You’ll Do\nProspect and generate qualified pipeline through cold calls, email sequences, and social outreach\nQualify inbound and outbound leads, identifying fit and urgency before passing to Account Executives\nBuild relationships with high-producing agents and brokerage leaders across the country\nConsistently hit and exceed monthly activity and pipeline targets\nLearn the real estate technology landscape and become a trusted resource for prospects early in the sales cycle\nCollaborate closely with AEs, marketing, and sales leadership to sharpen messaging and improve conversion\n\nWhat We’re Looking For\n","hostedUrl":"https://jobs.lever.co/luxurypresence/29b2f9e2-772b-4738-8e16-e8ee7078d070","applyUrl":"https://jobs.lever.co/luxurypresence/29b2f9e2-772b-4738-8e16-e8ee7078d070/apply"},{"additionalPlain":"Join us in shaping the future of real estate\n \nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.\n \nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.\n \nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.\n \nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.\n \nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.\n \nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.\n","additional":"Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Engineering","location":"Latin America","team":"Engineering","allLocations":["Latin America"]},"createdAt":1784320500339,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nThe Opportunity\nWe're hiring a Senior DevOps Engineer to build the AI-native, self-service infrastructure platform that powers how Luxury Presence ships software. It's a platform where every developer, human or agent, can validate a change in minutes, understand failures immediately, and ship confidently.\nYou'll join a small, high-leverage Infrastructure team with a clear mandate: multiply what every engineer and agent can do through automation, self-service, and guardrails-by-design. The goal is a platform where self-service is the default and human intervention is the exception, and you'll help make that real.\nWhat You'll Do\nBuild and operate the self-service infrastructure platform. Make the right thing the easy thing, and the secure thing the default. \nBuild the golden paths engineers and agents ship on. Within a technical direction set by the team's Staff engineers, build and operate the layers they rely on (a unified CI/CD pipeline, GitOps-based delivery with ArgoCD, an IaC module catalog, and scaffolding for new services), owning specific components end to end. The goal is for engineers and agents to provision infrastructure and ship changes within guardrails, without hand-writing Terraform/Kustomize or waiting on a ticket.\nMake agents first-class developers. Help generalize our agent isolation pattern into reusable platform primitives: sandboxed runtime, workload identity, audit trails, and approval gates. Every agent action runs on the same identity, audit, ownership, cost-attribution, and approval rails as a human.\nBuild and operate the validation platform and quality gates. Provide the rails that teams validate changes on before production: ephemeral PR environments with auto-teardown, plus the security, performance, and load-testing gates developers rely on. Implement new gates as coverage grows, keep them fast and low-flake, and drive services onto them. Make gate and test results machine-readable and callable outside the PR flow, so agents and humans alike can act on a failure directly.\nOwn the reliability and observability of what you build. Create the dashboards and operational controls that make the surfaces you own observable and improvable as throughput grows: gate pass rates, approval-rate and self-service-ratio trends, common failure modes, cost attribution, and DORA metrics surfaced to teams. Carry on-call for those surfaces and run incidents from detection through follow-up, turning recurring toil into automation and runbooks other engineers reuse.\nWhat We're Looking For\nSenior-level experience in SRE, DevOps, or Platform Engineering. You've built and operated production infrastructure at scale and can own a significant workstream end to end with limited oversight.\nAn active, opinionated use of AI development tools (Claude Code, Codex, etc.) in your own infrastructure workflow: Terraform changes, Kubernetes debugging, automation, operational investigations. You have a point of view on where these tools help and where they don't.\nDeep Kubernetes (EKS) and AWS experience (IAM, VPC, ECR, SSM/Secrets Manager, S3, SQS, Lambda, RDS/Aurora).\nStrong IaC (Terraform) and GitOps experience, including PR-driven apply workflows (Atlantis or similar) and ArgoCD.\nCI/CD depth (GitHub Actions), including caching/parallelism, artifact management, test reliability, and pipeline observability.\nFull incident-ownership experience: you've carried on-call for systems you built and driven incidents from detection through follow-up.\nExcellent cross-team communication: you can translate platform constraints into developer-friendly solutions and documentation.\nBonus Points\nIdentity, access, and policy-as-code experience: workload/service identity (SPIFFE/SPIRE, OIDC), short-lived credentials, secrets management (Vault), and policy enforcement.\nExperience building self-service developer platforms, ephemeral environments, CLIs, scaffolding tools, or internal developer portals (Backstage or custom). You treat infrastructure as a product.\nCost-awareness: you've built cost attribution, budgets, or rightsizing into a platform.\nOur Tech Stack\nInfrastructure: AWS, EKS, Terraform (with Atlantis), Vault, Docker, OPA (Open Policy Agent).\nCI/CD: GitHub Actions, ArgoCD + Kustomize (GitOps).\nMessaging: Kafka (Confluent Cloud).\nObservability: Datadog, OpenTelemetry.\nLanguages/Apps: Node.js/TypeScript microservices, Python, React front-ends.\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
The Opportunity
\n
We're hiring a Senior DevOps Engineer to build the AI-native, self-service infrastructure platform that powers how Luxury Presence ships software. It's a platform where every developer, human or agent, can validate a change in minutes, understand failures immediately, and ship confidently.
\n
You'll join a small, high-leverage Infrastructure team with a clear mandate: multiply what every engineer and agent can do through automation, self-service, and guardrails-by-design. The goal is a platform where self-service is the default and human intervention is the exception, and you'll help make that real.
\n
What You'll Do
\n
\n- \n
Build and operate the self-service infrastructure platform. Make the right thing the easy thing, and the secure thing the default.
\n \n- \n
Build the golden paths engineers and agents ship on. Within a technical direction set by the team's Staff engineers, build and operate the layers they rely on (a unified CI/CD pipeline, GitOps-based delivery with ArgoCD, an IaC module catalog, and scaffolding for new services), owning specific components end to end. The goal is for engineers and agents to provision infrastructure and ship changes within guardrails, without hand-writing Terraform/Kustomize or waiting on a ticket.
\n \n- \n
Make agents first-class developers. Help generalize our agent isolation pattern into reusable platform primitives: sandboxed runtime, workload identity, audit trails, and approval gates. Every agent action runs on the same identity, audit, ownership, cost-attribution, and approval rails as a human.
\n \n- \n
Build and operate the validation platform and quality gates. Provide the rails that teams validate changes on before production: ephemeral PR environments with auto-teardown, plus the security, performance, and load-testing gates developers rely on. Implement new gates as coverage grows, keep them fast and low-flake, and drive services onto them. Make gate and test results machine-readable and callable outside the PR flow, so agents and humans alike can act on a failure directly.
\n \n- \n
Own the reliability and observability of what you build. Create the dashboards and operational controls that make the surfaces you own observable and improvable as throughput grows: gate pass rates, approval-rate and self-service-ratio trends, common failure modes, cost attribution, and DORA metrics surfaced to teams. Carry on-call for those surfaces and run incidents from detection through follow-up, turning recurring toil into automation and runbooks other engineers reuse.
\n \n
\n
What We're Looking For
\n
\n- \n
Senior-level experience in SRE, DevOps, or Platform Engineering. You've built and operated production infrastructure at scale and can own a significant workstream end to end with limited oversight.
\n \n- \n
An active, opinionated use of AI development tools (Claude Code, Codex, etc.) in your own infrastructure workflow: Terraform changes, Kubernetes debugging, automation, operational investigations. You have a point of view on where these tools help and where they don't.
\n \n- \n
Deep Kubernetes (EKS) and AWS experience (IAM, VPC, ECR, SSM/Secrets Manager, S3, SQS, Lambda, RDS/Aurora).
\n \n- \n
Strong IaC (Terraform) and GitOps experience, including PR-driven apply workflows (Atlantis or similar) and ArgoCD.
\n \n- \n
CI/CD depth (GitHub Actions), including caching/parallelism, artifact management, test reliability, and pipeline observability.
\n \n- \n
Full incident-ownership experience: you've carried on-call for systems you built and driven incidents from detection through follow-up.
\n \n- \n
Excellent cross-team communication: you can translate platform constraints into developer-friendly solutions and documentation.
\n \n
\n
Bonus Points
\n
\n- \n
Identity, access, and policy-as-code experience: workload/service identity (SPIFFE/SPIRE, OIDC), short-lived credentials, secrets management (Vault), and policy enforcement.
\n \n- \n
Experience building self-service developer platforms, ephemeral environments, CLIs, scaffolding tools, or internal developer portals (Backstage or custom). You treat infrastructure as a product.
\n \n- \n
Cost-awareness: you've built cost attribution, budgets, or rightsizing into a platform.
\n \n
\n
Our Tech Stack
\n
Infrastructure: AWS, EKS, Terraform (with Atlantis), Vault, Docker, OPA (Open Policy Agent).
\n
CI/CD: GitHub Actions, ArgoCD + Kustomize (GitOps).
\n
Messaging: Kafka (Confluent Cloud).
\n
Observability: Datadog, OpenTelemetry.
\n
Languages/Apps: Node.js/TypeScript microservices, Python, React front-ends.
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
The Opportunity
\n
We're hiring a Senior DevOps Engineer to build the AI-native, self-service infrastructure platform that powers how Luxury Presence ships software. It's a platform where every developer, human or agent, can validate a change in minutes, understand failures immediately, and ship confidently.
\n
You'll join a small, high-leverage Infrastructure team with a clear mandate: multiply what every engineer and agent can do through automation, self-service, and guardrails-by-design. The goal is a platform where self-service is the default and human intervention is the exception, and you'll help make that real.
\n
What You'll Do
\n
\n- \n
Build and operate the self-service infrastructure platform. Make the right thing the easy thing, and the secure thing the default.
\n \n- \n
Build the golden paths engineers and agents ship on. Within a technical direction set by the team's Staff engineers, build and operate the layers they rely on (a unified CI/CD pipeline, GitOps-based delivery with ArgoCD, an IaC module catalog, and scaffolding for new services), owning specific components end to end. The goal is for engineers and agents to provision infrastructure and ship changes within guardrails, without hand-writing Terraform/Kustomize or waiting on a ticket.
\n \n- \n
Make agents first-class developers. Help generalize our agent isolation pattern into reusable platform primitives: sandboxed runtime, workload identity, audit trails, and approval gates. Every agent action runs on the same identity, audit, ownership, cost-attribution, and approval rails as a human.
\n \n- \n
Build and operate the validation platform and quality gates. Provide the rails that teams validate changes on before production: ephemeral PR environments with auto-teardown, plus the security, performance, and load-testing gates developers rely on. Implement new gates as coverage grows, keep them fast and low-flake, and drive services onto them. Make gate and test results machine-readable and callable outside the PR flow, so agents and humans alike can act on a failure directly.
\n \n- \n
Own the reliability and observability of what you build. Create the dashboards and operational controls that make the surfaces you own observable and improvable as throughput grows: gate pass rates, approval-rate and self-service-ratio trends, common failure modes, cost attribution, and DORA metrics surfaced to teams. Carry on-call for those surfaces and run incidents from detection through follow-up, turning recurring toil into automation and runbooks other engineers reuse.
\n \n
\n
What We're Looking For
\n
\n- \n
Senior-level experience in SRE, DevOps, or Platform Engineering. You've built and operated production infrastructure at scale and can own a significant workstream end to end with limited oversight.
\n \n- \n
An active, opinionated use of AI development tools (Claude Code, Codex, etc.) in your own infrastructure workflow: Terraform changes, Kubernetes debugging, automation, operational investigations. You have a point of view on where these tools help and where they don't.
\n \n- \n
Deep Kubernetes (EKS) and AWS experience (IAM, VPC, ECR, SSM/Secrets Manager, S3, SQS, Lambda, RDS/Aurora).
\n \n- \n
Strong IaC (Terraform) and GitOps experience, including PR-driven apply workflows (Atlantis or similar) and ArgoCD.
\n \n- \n
CI/CD depth (GitHub Actions), including caching/parallelism, artifact management, test reliability, and pipeline observability.
\n \n- \n
Full incident-ownership experience: you've carried on-call for systems you built and driven incidents from detection through follow-up.
\n \n- \n
Excellent cross-team communication: you can translate platform constraints into developer-friendly solutions and documentation.
\n \n
\n
Bonus Points
\n
\n- \n
Identity, access, and policy-as-code experience: workload/service identity (SPIFFE/SPIRE, OIDC), short-lived credentials, secrets management (Vault), and policy enforcement.
\n \n- \n
Experience building self-service developer platforms, ephemeral environments, CLIs, scaffolding tools, or internal developer portals (Backstage or custom). You treat infrastructure as a product.
\n \n- \n
Cost-awareness: you've built cost attribution, budgets, or rightsizing into a platform.
\n \n
\n
Our Tech Stack
\n
Infrastructure: AWS, EKS, Terraform (with Atlantis), Vault, Docker, OPA (Open Policy Agent).
\n
CI/CD: GitHub Actions, ArgoCD + Kustomize (GitOps).
\n
Messaging: Kafka (Confluent Cloud).
\n
Observability: Datadog, OpenTelemetry.
\n
Languages/Apps: Node.js/TypeScript microservices, Python, React front-ends.
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Marketing","location":"United States","team":"Product Marketing","allLocations":["United States"]},"createdAt":1780606572635,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nWhy This Role Matters\nWe are building product marketing at Luxury Presence from the ground up, and we’re hiring a Staff Product Marketing Manager to own the craft and the system. This is a hands-on senior IC seat, not a director seat. There is no team to manage and no playbook to inherit. You will be the function.\nYou will partner closely with our SVP of Brand, our CPO and PM team, and our Sales Enablement lead. You’ll spend your first 90 days going deep on the work that moves revenue — positioning, the sales pitch, case studies, demo assets, and objection handling. You will resist the pull to do everything product marketing could do and instead build the few things that matter most, exceptionally well.\nIf you love the craft, want to set the bar for it inside a fast-moving AI company, and get energy from building the operating system rather than waiting for one, this is the seat.\nWhat You’ll Own\nPositioning, Messaging, and the Sales Pitch\nOwn the positioning and core messaging for our AI platform and the products inside it.\nBuild the master sales pitch and partner with Sales Enablement to land it across the team.\nReview customer interactions and get close to the customer. Build positioning that resonates.\nSales Enablement Craft\nBuild the assets sellers actually use — case studies, demo scripts, objection handlers, battlecards, one-pagers.\nMake the assets so good that reps reach for them. Measure usage.\nLaunches, Done Tightly\nRun launches end to end for the products that matter most. Define the audience, the narrative, the channels, and the success metrics.\nWrite the announcement emails, the in-product copy, the launch pages — and ship them at a level that doesn’t need to be rewritten.\nBuilding the System\nEstablish the PMM operating system at LP: launch templates, naming, intake from Product, calibration rhythm with Sales and Marketing, what gets prioritized and what does not.\nMake the function legible to the rest of the company so it scales past you.\nCustomer and Competitive Insight\nStand up a lightweight competitive intelligence loop. Keep it current. Make it useful to sellers and PMs.\nTranslate customer insight into messaging, roadmap input, and campaign concepts.\nWhat We’re Looking For\nExperience\n7+ years of product marketing experience at high-growth SaaS, with at least 2 years operating as the only or most senior PMM at your company.\nTrack record of shipping launches end to end as an individual contributor — positioning, copy, sales assets, the whole thing.\nExperience partnering closely with PMs and Sales Enablement to land messaging on the floor, not just in the deck.\nBonus: vertical or SMB SaaS, AI-native product surfaces, proptech/martech.\nAttributes\nSystems-builder. You leave behind process, not chaos. You make the function legible.\nHands-on craft. You write the email yourself, and your V1 is close. Drafts don’t come back unrecognizable.\nAI-native. You use AI tools to get to a higher-quality finished product faster, and you bring a strong point of view on what good looks like.\nDisciplined focus. You can resist doing all of product marketing and instead go deep on the few things that move revenue.\nSelf-starter. You don’t wait for a brief. You don’t wait for a team. You ship.\nSales-floor curiosity. You want to be on the calls, not just in the doc.\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
Why This Role Matters
\n
We are building product marketing at Luxury Presence from the ground up, and we’re hiring a Staff Product Marketing Manager to own the craft and the system. This is a hands-on senior IC seat, not a director seat. There is no team to manage and no playbook to inherit. You will be the function.
\n
You will partner closely with our SVP of Brand, our CPO and PM team, and our Sales Enablement lead. You’ll spend your first 90 days going deep on the work that moves revenue — positioning, the sales pitch, case studies, demo assets, and objection handling. You will resist the pull to do everything product marketing could do and instead build the few things that matter most, exceptionally well.
\n
If you love the craft, want to set the bar for it inside a fast-moving AI company, and get energy from building the operating system rather than waiting for one, this is the seat.
\n
What You’ll Own
\n
Positioning, Messaging, and the Sales Pitch
\n
\n- \n
Own the positioning and core messaging for our AI platform and the products inside it.
\n \n- \n
Build the master sales pitch and partner with Sales Enablement to land it across the team.
\n \n- \n
Review customer interactions and get close to the customer. Build positioning that resonates.
\n \n
\n
Sales Enablement Craft
\n
\n- \n
Build the assets sellers actually use — case studies, demo scripts, objection handlers, battlecards, one-pagers.
\n \n- \n
Make the assets so good that reps reach for them. Measure usage.
\n \n
\n
Launches, Done Tightly
\n
\n- \n
Run launches end to end for the products that matter most. Define the audience, the narrative, the channels, and the success metrics.
\n \n- \n
Write the announcement emails, the in-product copy, the launch pages — and ship them at a level that doesn’t need to be rewritten.
\n \n
\n
Building the System
\n
\n- \n
Establish the PMM operating system at LP: launch templates, naming, intake from Product, calibration rhythm with Sales and Marketing, what gets prioritized and what does not.
\n \n- \n
Make the function legible to the rest of the company so it scales past you.
\n \n
\n
Customer and Competitive Insight
\n
\n- \n
Stand up a lightweight competitive intelligence loop. Keep it current. Make it useful to sellers and PMs.
\n \n- \n
Translate customer insight into messaging, roadmap input, and campaign concepts.
\n \n
\n
What We’re Looking For
\n
Experience
\n
\n- \n
7+ years of product marketing experience at high-growth SaaS, with at least 2 years operating as the only or most senior PMM at your company.
\n \n- \n
Track record of shipping launches end to end as an individual contributor — positioning, copy, sales assets, the whole thing.
\n \n- \n
Experience partnering closely with PMs and Sales Enablement to land messaging on the floor, not just in the deck.
\n \n- \n
Bonus: vertical or SMB SaaS, AI-native product surfaces, proptech/martech.
\n \n
\n
Attributes
\n
\n- \n
Systems-builder. You leave behind process, not chaos. You make the function legible.
\n \n- \n
Hands-on craft. You write the email yourself, and your V1 is close. Drafts don’t come back unrecognizable.
\n \n- \n
AI-native. You use AI tools to get to a higher-quality finished product faster, and you bring a strong point of view on what good looks like.
\n \n- \n
Disciplined focus. You can resist doing all of product marketing and instead go deep on the few things that move revenue.
\n \n- \n
Self-starter. You don’t wait for a brief. You don’t wait for a team. You ship.
\n \n- \n
Sales-floor curiosity. You want to be on the calls, not just in the doc.
\n \n
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
Why This Role Matters
\n
We are building product marketing at Luxury Presence from the ground up, and we’re hiring a Staff Product Marketing Manager to own the craft and the system. This is a hands-on senior IC seat, not a director seat. There is no team to manage and no playbook to inherit. You will be the function.
\n
You will partner closely with our SVP of Brand, our CPO and PM team, and our Sales Enablement lead. You’ll spend your first 90 days going deep on the work that moves revenue — positioning, the sales pitch, case studies, demo assets, and objection handling. You will resist the pull to do everything product marketing could do and instead build the few things that matter most, exceptionally well.
\n
If you love the craft, want to set the bar for it inside a fast-moving AI company, and get energy from building the operating system rather than waiting for one, this is the seat.
\n
What You’ll Own
\n
Positioning, Messaging, and the Sales Pitch
\n
\n- \n
Own the positioning and core messaging for our AI platform and the products inside it.
\n \n- \n
Build the master sales pitch and partner with Sales Enablement to land it across the team.
\n \n- \n
Review customer interactions and get close to the customer. Build positioning that resonates.
\n \n
\n
Sales Enablement Craft
\n
\n- \n
Build the assets sellers actually use — case studies, demo scripts, objection handlers, battlecards, one-pagers.
\n \n- \n
Make the assets so good that reps reach for them. Measure usage.
\n \n
\n
Launches, Done Tightly
\n
\n- \n
Run launches end to end for the products that matter most. Define the audience, the narrative, the channels, and the success metrics.
\n \n- \n
Write the announcement emails, the in-product copy, the launch pages — and ship them at a level that doesn’t need to be rewritten.
\n \n
\n
Building the System
\n
\n- \n
Establish the PMM operating system at LP: launch templates, naming, intake from Product, calibration rhythm with Sales and Marketing, what gets prioritized and what does not.
\n \n- \n
Make the function legible to the rest of the company so it scales past you.
\n \n
\n
Customer and Competitive Insight
\n
\n- \n
Stand up a lightweight competitive intelligence loop. Keep it current. Make it useful to sellers and PMs.
\n \n- \n
Translate customer insight into messaging, roadmap input, and campaign concepts.
\n \n
\n
What We’re Looking For
\n
Experience
\n
\n- \n
7+ years of product marketing experience at high-growth SaaS, with at least 2 years operating as the only or most senior PMM at your company.
\n \n- \n
Track record of shipping launches end to end as an individual contributor — positioning, copy, sales assets, the whole thing.
\n \n- \n
Experience partnering closely with PMs and Sales Enablement to land messaging on the floor, not just in the deck.
\n \n- \n
Bonus: vertical or SMB SaaS, AI-native product surfaces, proptech/martech.
\n \n
\n
Attributes
\n
\n- \n
Systems-builder. You leave behind process, not chaos. You make the function legible.
\n \n- \n
Hands-on craft. You write the email yourself, and your V1 is close. Drafts don’t come back unrecognizable.
\n \n- \n
AI-native. You use AI tools to get to a higher-quality finished product faster, and you bring a strong point of view on what good looks like.
\n \n- \n
Disciplined focus. You can resist doing all of product marketing and instead go deep on the few things that move revenue.
\n \n- \n
Self-starter. You don’t wait for a brief. You don’t wait for a team. You ship.
\n \n- \n
Sales-floor curiosity. You want to be on the calls, not just in the doc.
\n \n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Engineering","location":"Canada","team":"Engineering","allLocations":["Canada"]},"createdAt":1783720434138,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nThe Opportunity\nWe don't just use AI. We build with it, ship with it, and think with it. We're in the top 1% of companies applying AI effectively, not just to our products, but to how we build them. With an unlimited budget for Anthropic tokens, our engineers use AI agents to write, review, and ship production code every day. We're building toward a world where humans design systems and AI builds them, and we're already further along that path than almost anyone else.\nAs a Staff Software Engineer, you'll be a technical leader at the center of this transformation. You'll shape platform architecture, drive AI-powered product delivery, and raise the bar for what a small, AI-augmented engineering team can accomplish. This is a role for someone who already lives in their terminal with AI, who has strong opinions about how AI changes system design, and who wants to help define what a next-generation engineering organization looks like.\nWhat You'll Do\nDrive large-scale technical initiatives. You'll take complex, cross-functional projects from concept through production, aligning architecture decisions with business goals and shipping outcomes that matter.\nShip AI-native product experiences. Working closely with product, design, and AI teams, you'll deliver intelligent features that leverage LLMs, agent frameworks, and real-time data to transform how real estate professionals run their businesses.\nLead system design in an AI-native codebase. You'll own the architecture of critical platform capabilities, from our AI-powered site builder pipeline to our multi-tenant infrastructure serving thousands of real estate businesses. You'll set patterns that other engineers follow.\nDefine how we build, not just what we build. You'll shape our engineering standards, review practices, and developer tooling. You'll have a direct hand in evolving how AI agents integrate into our development workflow.\nMentor and elevate engineers across the org. Staff Engineers at LP are force multipliers. You'll raise the technical bar across teams, coach engineers through hard design problems, and influence career growth.\nWhat We're Looking For\nAttributes\nYou already build with AI daily. You use Claude Code as a core part of your workflow, not as a novelty\nYou have strong opinions, loosely held, about how AI changes software architecture, team structure, and engineering culture\nYou think in systems. You connect technical decisions to customer outcomes and long-term business value\nYou communicate clearly and directly. You can explain complex tradeoffs to product, design, and executive stakeholders\nYou're energized by ambiguity and speed. You thrive in a fast-growing company where the roadmap evolves and ownership is real\nYou like to have fun at work. We take our craft seriously, but we don't take ourselves too seriously. We celebrate wins, crack jokes, and genuinely enjoy building together\nSkills and Experience\n8+ years of professional software engineering experience, with meaningful time in senior or staff-level roles\nDeep expertise in TypeScript, Node.js, and React\nExperience designing and operating scalable microservice architectures in cloud-native environments (AWS preferred)\nStrong understanding of GraphQL, event-driven systems (Kafka, SQS), and distributed databases (PostgreSQL, DynamoDB, Elasticsearch)\nProven track record leading high-impact initiatives from concept through production in a SaaS environment\nExpert-level grasp of software design principles and experience with multi-tenant platform architectures\nTech Stack\nFrontend: React, Tailwind, Apollo\nBackend: Node/TypeScript Microservices\nData: Postgres, Redis, Elasticsearch\nInfrastructure: AWS, Kubernetes, Lambda, Temporal\nMessaging: Kafka, SQS\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
The Opportunity
\n
We don't just use AI. We build with it, ship with it, and think with it. We're in the top 1% of companies applying AI effectively, not just to our products, but to how we build them. With an unlimited budget for Anthropic tokens, our engineers use AI agents to write, review, and ship production code every day. We're building toward a world where humans design systems and AI builds them, and we're already further along that path than almost anyone else.
\n
As a Staff Software Engineer, you'll be a technical leader at the center of this transformation. You'll shape platform architecture, drive AI-powered product delivery, and raise the bar for what a small, AI-augmented engineering team can accomplish. This is a role for someone who already lives in their terminal with AI, who has strong opinions about how AI changes system design, and who wants to help define what a next-generation engineering organization looks like.
\n
What You'll Do
\n
Drive large-scale technical initiatives. You'll take complex, cross-functional projects from concept through production, aligning architecture decisions with business goals and shipping outcomes that matter.
\n
Ship AI-native product experiences. Working closely with product, design, and AI teams, you'll deliver intelligent features that leverage LLMs, agent frameworks, and real-time data to transform how real estate professionals run their businesses.
\n
Lead system design in an AI-native codebase. You'll own the architecture of critical platform capabilities, from our AI-powered site builder pipeline to our multi-tenant infrastructure serving thousands of real estate businesses. You'll set patterns that other engineers follow.
\n
Define how we build, not just what we build. You'll shape our engineering standards, review practices, and developer tooling. You'll have a direct hand in evolving how AI agents integrate into our development workflow.
\n
Mentor and elevate engineers across the org. Staff Engineers at LP are force multipliers. You'll raise the technical bar across teams, coach engineers through hard design problems, and influence career growth.
\n
What We're Looking For
\n
Attributes
\n
\n- \n
You already build with AI daily. You use Claude Code as a core part of your workflow, not as a novelty
\n \n- \n
You have strong opinions, loosely held, about how AI changes software architecture, team structure, and engineering culture
\n \n- \n
You think in systems. You connect technical decisions to customer outcomes and long-term business value
\n \n- \n
You communicate clearly and directly. You can explain complex tradeoffs to product, design, and executive stakeholders
\n \n- \n
You're energized by ambiguity and speed. You thrive in a fast-growing company where the roadmap evolves and ownership is real
\n \n- \n
You like to have fun at work. We take our craft seriously, but we don't take ourselves too seriously. We celebrate wins, crack jokes, and genuinely enjoy building together
\n \n
\n
Skills and Experience
\n
\n- \n
8+ years of professional software engineering experience, with meaningful time in senior or staff-level roles
\n \n- \n
Deep expertise in TypeScript, Node.js, and React
\n \n- \n
Experience designing and operating scalable microservice architectures in cloud-native environments (AWS preferred)
\n \n- \n
Strong understanding of GraphQL, event-driven systems (Kafka, SQS), and distributed databases (PostgreSQL, DynamoDB, Elasticsearch)
\n \n- \n
Proven track record leading high-impact initiatives from concept through production in a SaaS environment
\n \n- \n
Expert-level grasp of software design principles and experience with multi-tenant platform architectures
\n \n
\n
Tech Stack
\n\n
\n- \n
Frontend: React, Tailwind, Apollo
\n \n- \n
Backend: Node/TypeScript Microservices
\n \n- \n
Data: Postgres, Redis, Elasticsearch
\n \n- \n
Infrastructure: AWS, Kubernetes, Lambda, Temporal
\n \n- \n
Messaging: Kafka, SQS
\n \n
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
The Opportunity
\n
We don't just use AI. We build with it, ship with it, and think with it. We're in the top 1% of companies applying AI effectively, not just to our products, but to how we build them. With an unlimited budget for Anthropic tokens, our engineers use AI agents to write, review, and ship production code every day. We're building toward a world where humans design systems and AI builds them, and we're already further along that path than almost anyone else.
\n
As a Staff Software Engineer, you'll be a technical leader at the center of this transformation. You'll shape platform architecture, drive AI-powered product delivery, and raise the bar for what a small, AI-augmented engineering team can accomplish. This is a role for someone who already lives in their terminal with AI, who has strong opinions about how AI changes system design, and who wants to help define what a next-generation engineering organization looks like.
\n
What You'll Do
\n
Drive large-scale technical initiatives. You'll take complex, cross-functional projects from concept through production, aligning architecture decisions with business goals and shipping outcomes that matter.
\n
Ship AI-native product experiences. Working closely with product, design, and AI teams, you'll deliver intelligent features that leverage LLMs, agent frameworks, and real-time data to transform how real estate professionals run their businesses.
\n
Lead system design in an AI-native codebase. You'll own the architecture of critical platform capabilities, from our AI-powered site builder pipeline to our multi-tenant infrastructure serving thousands of real estate businesses. You'll set patterns that other engineers follow.
\n
Define how we build, not just what we build. You'll shape our engineering standards, review practices, and developer tooling. You'll have a direct hand in evolving how AI agents integrate into our development workflow.
\n
Mentor and elevate engineers across the org. Staff Engineers at LP are force multipliers. You'll raise the technical bar across teams, coach engineers through hard design problems, and influence career growth.
\n
What We're Looking For
\n
Attributes
\n
\n- \n
You already build with AI daily. You use Claude Code as a core part of your workflow, not as a novelty
\n \n- \n
You have strong opinions, loosely held, about how AI changes software architecture, team structure, and engineering culture
\n \n- \n
You think in systems. You connect technical decisions to customer outcomes and long-term business value
\n \n- \n
You communicate clearly and directly. You can explain complex tradeoffs to product, design, and executive stakeholders
\n \n- \n
You're energized by ambiguity and speed. You thrive in a fast-growing company where the roadmap evolves and ownership is real
\n \n- \n
You like to have fun at work. We take our craft seriously, but we don't take ourselves too seriously. We celebrate wins, crack jokes, and genuinely enjoy building together
\n \n
\n
Skills and Experience
\n
\n- \n
8+ years of professional software engineering experience, with meaningful time in senior or staff-level roles
\n \n- \n
Deep expertise in TypeScript, Node.js, and React
\n \n- \n
Experience designing and operating scalable microservice architectures in cloud-native environments (AWS preferred)
\n \n- \n
Strong understanding of GraphQL, event-driven systems (Kafka, SQS), and distributed databases (PostgreSQL, DynamoDB, Elasticsearch)
\n \n- \n
Proven track record leading high-impact initiatives from concept through production in a SaaS environment
\n \n- \n
Expert-level grasp of software design principles and experience with multi-tenant platform architectures
\n \n
\n
Tech Stack
\n\n
\n- \n
Frontend: React, Tailwind, Apollo
\n \n- \n
Backend: Node/TypeScript Microservices
\n \n- \n
Data: Postgres, Redis, Elasticsearch
\n \n- \n
Infrastructure: AWS, Kubernetes, Lambda, Temporal
\n \n- \n
Messaging: Kafka, SQS
\n \n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Engineering","location":"United States","team":"Engineering","allLocations":["United States"]},"createdAt":1783720306409,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nThe Opportunity\nWe don't just use AI. We build with it, ship with it, and think with it. We're in the top 1% of companies applying AI effectively, not just to our products, but to how we build them. With an unlimited budget for Anthropic tokens, our engineers use AI agents to write, review, and ship production code every day. We're building toward a world where humans design systems and AI builds them, and we're already further along that path than almost anyone else.\nAs a Staff Software Engineer, you'll be a technical leader at the center of this transformation. You'll shape platform architecture, drive AI-powered product delivery, and raise the bar for what a small, AI-augmented engineering team can accomplish. This is a role for someone who already lives in their terminal with AI, who has strong opinions about how AI changes system design, and who wants to help define what a next-generation engineering organization looks like.\nWhat You'll Do\nDrive large-scale technical initiatives. You'll take complex, cross-functional projects from concept through production, aligning architecture decisions with business goals and shipping outcomes that matter.\nShip AI-native product experiences. Working closely with product, design, and AI teams, you'll deliver intelligent features that leverage LLMs, agent frameworks, and real-time data to transform how real estate professionals run their businesses.\nLead system design in an AI-native codebase. You'll own the architecture of critical platform capabilities, from our AI-powered site builder pipeline to our multi-tenant infrastructure serving thousands of real estate businesses. You'll set patterns that other engineers follow.\nDefine how we build, not just what we build. You'll shape our engineering standards, review practices, and developer tooling. You'll have a direct hand in evolving how AI agents integrate into our development workflow.\nMentor and elevate engineers across the org. Staff Engineers at LP are force multipliers. You'll raise the technical bar across teams, coach engineers through hard design problems, and influence career growth.\n \nWhat We're Looking For\nAttributes\nYou already build with AI daily. You use Claude Code as a core part of your workflow, not as a novelty\nYou have strong opinions, loosely held, about how AI changes software architecture, team structure, and engineering culture\nYou think in systems. You connect technical decisions to customer outcomes and long-term business value\nYou communicate clearly and directly. You can explain complex tradeoffs to product, design, and executive stakeholders\nYou're energized by ambiguity and speed. You thrive in a fast-growing company where the roadmap evolves and ownership is real\nYou like to have fun at work. We take our craft seriously, but we don't take ourselves too seriously. We celebrate wins, crack jokes, and genuinely enjoy building together\nSkills and Experience\n8+ years of professional software engineering experience, with meaningful time in senior or staff-level roles\nDeep expertise in TypeScript, Node.js, and React\nExperience designing and operating scalable microservice architectures in cloud-native environments (AWS preferred)\nStrong understanding of GraphQL, event-driven systems (Kafka, SQS), and distributed databases (PostgreSQL, DynamoDB, Elasticsearch)\nProven track record leading high-impact initiatives from concept through production in a SaaS environment\nExpert-level grasp of software design principles and experience with multi-tenant platform architectures\nTech Stack\nFrontend: React, Tailwind, Apollo\nBackend: Node/TypeScript Microservices\nData: Postgres, Redis, Elasticsearch\nInfrastructure: AWS, Kubernetes, Lambda, Temporal\nMessaging: Kafka, SQS\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
\n
The Opportunity
\n
We don't just use AI. We build with it, ship with it, and think with it. We're in the top 1% of companies applying AI effectively, not just to our products, but to how we build them. With an unlimited budget for Anthropic tokens, our engineers use AI agents to write, review, and ship production code every day. We're building toward a world where humans design systems and AI builds them, and we're already further along that path than almost anyone else.
\n
As a Staff Software Engineer, you'll be a technical leader at the center of this transformation. You'll shape platform architecture, drive AI-powered product delivery, and raise the bar for what a small, AI-augmented engineering team can accomplish. This is a role for someone who already lives in their terminal with AI, who has strong opinions about how AI changes system design, and who wants to help define what a next-generation engineering organization looks like.
\n
What You'll Do
\n
Drive large-scale technical initiatives. You'll take complex, cross-functional projects from concept through production, aligning architecture decisions with business goals and shipping outcomes that matter.
\n
Ship AI-native product experiences. Working closely with product, design, and AI teams, you'll deliver intelligent features that leverage LLMs, agent frameworks, and real-time data to transform how real estate professionals run their businesses.
\n
Lead system design in an AI-native codebase. You'll own the architecture of critical platform capabilities, from our AI-powered site builder pipeline to our multi-tenant infrastructure serving thousands of real estate businesses. You'll set patterns that other engineers follow.
\n
Define how we build, not just what we build. You'll shape our engineering standards, review practices, and developer tooling. You'll have a direct hand in evolving how AI agents integrate into our development workflow.
\n
Mentor and elevate engineers across the org. Staff Engineers at LP are force multipliers. You'll raise the technical bar across teams, coach engineers through hard design problems, and influence career growth.
\n
\n
What We're Looking For
\n
Attributes
\n
\n- \n
You already build with AI daily. You use Claude Code as a core part of your workflow, not as a novelty
\n \n- \n
You have strong opinions, loosely held, about how AI changes software architecture, team structure, and engineering culture
\n \n- \n
You think in systems. You connect technical decisions to customer outcomes and long-term business value
\n \n- \n
You communicate clearly and directly. You can explain complex tradeoffs to product, design, and executive stakeholders
\n \n- \n
You're energized by ambiguity and speed. You thrive in a fast-growing company where the roadmap evolves and ownership is real
\n \n- \n
You like to have fun at work. We take our craft seriously, but we don't take ourselves too seriously. We celebrate wins, crack jokes, and genuinely enjoy building together
\n \n
\n
Skills and Experience
\n
\n- \n
8+ years of professional software engineering experience, with meaningful time in senior or staff-level roles
\n \n- \n
Deep expertise in TypeScript, Node.js, and React
\n \n- \n
Experience designing and operating scalable microservice architectures in cloud-native environments (AWS preferred)
\n \n- \n
Strong understanding of GraphQL, event-driven systems (Kafka, SQS), and distributed databases (PostgreSQL, DynamoDB, Elasticsearch)
\n \n- \n
Proven track record leading high-impact initiatives from concept through production in a SaaS environment
\n \n- \n
Expert-level grasp of software design principles and experience with multi-tenant platform architectures
\n \n
\n
Tech Stack
\n
\n- \n
Frontend: React, Tailwind, Apollo
\n \n- \n
Backend: Node/TypeScript Microservices
\n \n- \n
Data: Postgres, Redis, Elasticsearch
\n \n- \n
Infrastructure: AWS, Kubernetes, Lambda, Temporal
\n \n- \n
Messaging: Kafka, SQS
\n \n
\n
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"\n
The Opportunity
\n
We don't just use AI. We build with it, ship with it, and think with it. We're in the top 1% of companies applying AI effectively, not just to our products, but to how we build them. With an unlimited budget for Anthropic tokens, our engineers use AI agents to write, review, and ship production code every day. We're building toward a world where humans design systems and AI builds them, and we're already further along that path than almost anyone else.
\n
As a Staff Software Engineer, you'll be a technical leader at the center of this transformation. You'll shape platform architecture, drive AI-powered product delivery, and raise the bar for what a small, AI-augmented engineering team can accomplish. This is a role for someone who already lives in their terminal with AI, who has strong opinions about how AI changes system design, and who wants to help define what a next-generation engineering organization looks like.
\n
What You'll Do
\n
Drive large-scale technical initiatives. You'll take complex, cross-functional projects from concept through production, aligning architecture decisions with business goals and shipping outcomes that matter.
\n
Ship AI-native product experiences. Working closely with product, design, and AI teams, you'll deliver intelligent features that leverage LLMs, agent frameworks, and real-time data to transform how real estate professionals run their businesses.
\n
Lead system design in an AI-native codebase. You'll own the architecture of critical platform capabilities, from our AI-powered site builder pipeline to our multi-tenant infrastructure serving thousands of real estate businesses. You'll set patterns that other engineers follow.
\n
Define how we build, not just what we build. You'll shape our engineering standards, review practices, and developer tooling. You'll have a direct hand in evolving how AI agents integrate into our development workflow.
\n
Mentor and elevate engineers across the org. Staff Engineers at LP are force multipliers. You'll raise the technical bar across teams, coach engineers through hard design problems, and influence career growth.
\n
\n
What We're Looking For
\n
Attributes
\n
\n- \n
You already build with AI daily. You use Claude Code as a core part of your workflow, not as a novelty
\n \n- \n
You have strong opinions, loosely held, about how AI changes software architecture, team structure, and engineering culture
\n \n- \n
You think in systems. You connect technical decisions to customer outcomes and long-term business value
\n \n- \n
You communicate clearly and directly. You can explain complex tradeoffs to product, design, and executive stakeholders
\n \n- \n
You're energized by ambiguity and speed. You thrive in a fast-growing company where the roadmap evolves and ownership is real
\n \n- \n
You like to have fun at work. We take our craft seriously, but we don't take ourselves too seriously. We celebrate wins, crack jokes, and genuinely enjoy building together
\n \n
\n
Skills and Experience
\n
\n- \n
8+ years of professional software engineering experience, with meaningful time in senior or staff-level roles
\n \n- \n
Deep expertise in TypeScript, Node.js, and React
\n \n- \n
Experience designing and operating scalable microservice architectures in cloud-native environments (AWS preferred)
\n \n- \n
Strong understanding of GraphQL, event-driven systems (Kafka, SQS), and distributed databases (PostgreSQL, DynamoDB, Elasticsearch)
\n \n- \n
Proven track record leading high-impact initiatives from concept through production in a SaaS environment
\n \n- \n
Expert-level grasp of software design principles and experience with multi-tenant platform architectures
\n \n
\n
Tech Stack
\n
\n- \n
Frontend: React, Tailwind, Apollo
\n \n- \n
Backend: Node/TypeScript Microservices
\n \n- \n
Data: Postgres, Redis, Elasticsearch
\n \n- \n
Infrastructure: AWS, Kubernetes, Lambda, Temporal
\n \n- \n
Messaging: Kafka, SQS
\n \n
\n
Join us in shaping the future of real estate
\n
\nThe real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
\n
\nWe're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
\n
\nFounded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
\n
\nMore than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
\n
\nEvery year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
\n
\nLuxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
","categories":{"commitment":"Full-time","department":"Sales","location":"Austin, TX","team":"Sales","allLocations":["Austin, TX"]},"createdAt":1784671839026,"descriptionPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n\n\nWhy This Role Matters\nAfter crossing $100M in ARR, the next chapter is even bigger. We're looking for a seasoned sales leader to take the reins of our inside sales organization and lead it through the journey from $100M to $300M ARR.\nThis is not a caretaker role. You will own a team of roughly 120 people across SDRs, AEs, front-line managers, senior managers, and directors, and you will be responsible for the number, the talent, and the operating system that drives both. Our sales engine is good. Your job is to make it world-class. That means lifting productivity and efficiency across both inbound and outbound channels, deepening the leadership bench so the org scales without breaking, and partnering with our GTM Ops team to build a centralized, AI-powered selling model that gives every rep an edge.\nYou must be AI-forward. At Luxury Presence, AI is core to how we win, and we believe the future of selling is built centrally and executed by reps in the field. We are not asking your team to become builders. We are asking you to help identify where AI creates leverage and partner to build it for them.\nIf you are an operator and a builder, someone who has rolled up their sleeves in a startup and also taken a company to real scale, who leads from the front and knows how to motivate a floor, this is a rare opportunity to shape the next stage of one of proptech's fastest-growing companies.\nWhat You’ll Own\nDeliver the number. Own the inside sales revenue plan and consistently deliver against or above it, building the foundation for the $100M to $300M ARR journey over the next three to five years.\nDrive world-class efficiency. Lift sales efficiency from good to great by increasing ARR per rep across inbound and outbound channels, with win rate and ramp time as supporting measures.\nBuild the leadership bench. Strengthen the director, senior manager, and front-line manager layers so every team has a capable leader and a clear line of succession as the org grows.\nDeploy a centralized AI selling model. Partner with GTM Ops to identify where AI lifts productivity, build the tooling and workflows centrally, and roll them out so reps execute against a system built for them.\nInstall a rigorous operating cadence. Establish accurate forecasting, healthy pipeline coverage, and repeatable rep ramp playbooks that hold up as the organization scales.\nLead from the front. Set the bar, create urgency, and motivate the team to run through walls while holding everyone to a high standard of execution.\nWhat You Bring\nExperience\n10+ years in sales leadership across multiple stages of company growth.\nA track record that spans the full arc: the sleeves-rolled-up builder in an early-stage or startup environment, through to leading sales at a company operating at real scale.\nExperience leading inside sales organizations of comparable size and complexity (front-line reps through multiple layers of management).\nDemonstrated ability to grow a sales organization through a significant revenue inflection, ideally in high-growth SaaS or technology.\nLeadership & Mindset\nAn operator and a builder. You build systems, processes, and teams from the ground up and you are not afraid to get into the details.\nRelentless about results, with a closer's mentality and a strong sense of ownership over the number.\nA motivator with genuine floor presence who earns respect and gets the best out of people.\nAI-forward and future-oriented about how selling will evolve.\nAn egoless, cross-functional partner who builds alongside GTM Ops rather than in a silo.\nOperational Foundation\nFluent in the metrics that drive an inside sales engine: ARR per rep, win rate, ramp time, forecasting accuracy, and pipeline health.\nA builder of leaders who develops managers and creates durable succession depth.\nComfortable operating in complexity and ambiguity at a fast-growing company.\nDrives from idea through execution: develops the strategy, establishes clear ownership, and keeps the team accountable for delivering.\nWhat We’re Not Looking for\nA playbook executor who just regurgitates/redeploys what they learned at a previous company. They need to have the strategic/tactical agility to pivot as needed and write a new playbook when it’s called for.\n","description":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
Why This Role Matters
\nAfter crossing $100M in ARR, the next chapter is even bigger. We're looking for a seasoned sales leader to take the reins of our inside sales organization and lead it through the journey from $100M to $300M ARR.
\nThis is not a caretaker role. You will own a team of roughly 120 people across SDRs, AEs, front-line managers, senior managers, and directors, and you will be responsible for the number, the talent, and the operating system that drives both. Our sales engine is good. Your job is to make it world-class. That means lifting productivity and efficiency across both inbound and outbound channels, deepening the leadership bench so the org scales without breaking, and partnering with our GTM Ops team to build a centralized, AI-powered selling model that gives every rep an edge.
\nYou must be AI-forward. At Luxury Presence, AI is core to how we win, and we believe the future of selling is built centrally and executed by reps in the field. We are not asking your team to become builders. We are asking you to help identify where AI creates leverage and partner to build it for them.
\nIf you are an operator and a builder, someone who has rolled up their sleeves in a startup and also taken a company to real scale, who leads from the front and knows how to motivate a floor, this is a rare opportunity to shape the next stage of one of proptech's fastest-growing companies.
\nWhat You’ll Own
\n\n- \n
Deliver the number. Own the inside sales revenue plan and consistently deliver against or above it, building the foundation for the $100M to $300M ARR journey over the next three to five years.
\n \n- \n
Drive world-class efficiency. Lift sales efficiency from good to great by increasing ARR per rep across inbound and outbound channels, with win rate and ramp time as supporting measures.
\n \n- \n
Build the leadership bench. Strengthen the director, senior manager, and front-line manager layers so every team has a capable leader and a clear line of succession as the org grows.
\n \n- \n
Deploy a centralized AI selling model. Partner with GTM Ops to identify where AI lifts productivity, build the tooling and workflows centrally, and roll them out so reps execute against a system built for them.
\n \n- \n
Install a rigorous operating cadence. Establish accurate forecasting, healthy pipeline coverage, and repeatable rep ramp playbooks that hold up as the organization scales.
\n \n- \n
Lead from the front. Set the bar, create urgency, and motivate the team to run through walls while holding everyone to a high standard of execution.
\n \n
\nWhat You Bring
\nExperience
\n\n- \n
10+ years in sales leadership across multiple stages of company growth.
\n \n- \n
A track record that spans the full arc: the sleeves-rolled-up builder in an early-stage or startup environment, through to leading sales at a company operating at real scale.
\n \n- \n
Experience leading inside sales organizations of comparable size and complexity (front-line reps through multiple layers of management).
\n \n- \n
Demonstrated ability to grow a sales organization through a significant revenue inflection, ideally in high-growth SaaS or technology.
\n \n
\nLeadership & Mindset
\n\n- \n
An operator and a builder. You build systems, processes, and teams from the ground up and you are not afraid to get into the details.
\n \n- \n
Relentless about results, with a closer's mentality and a strong sense of ownership over the number.
\n \n- \n
A motivator with genuine floor presence who earns respect and gets the best out of people.
\n \n- \n
AI-forward and future-oriented about how selling will evolve.
\n \n- \n
An egoless, cross-functional partner who builds alongside GTM Ops rather than in a silo.
\n \n
\nOperational Foundation
\n\n- \n
Fluent in the metrics that drive an inside sales engine: ARR per rep, win rate, ramp time, forecasting accuracy, and pipeline health.
\n \n- \n
A builder of leaders who develops managers and creates durable succession depth.
\n \n- \n
Comfortable operating in complexity and ambiguity at a fast-growing company.
\n \n- \n
Drives from idea through execution: develops the strategy, establishes clear ownership, and keeps the team accountable for delivering.
\n \n
\nWhat We’re Not Looking for
\n","id":"676f76c6-a440-4f71-b03c-81f9b683759a","lists":[],"text":"VP of Sales","country":"US","workplaceType":"onsite","opening":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
","openingPlain":"Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.\n","descriptionBody":"Why This Role Matters
\nAfter crossing $100M in ARR, the next chapter is even bigger. We're looking for a seasoned sales leader to take the reins of our inside sales organization and lead it through the journey from $100M to $300M ARR.
\nThis is not a caretaker role. You will own a team of roughly 120 people across SDRs, AEs, front-line managers, senior managers, and directors, and you will be responsible for the number, the talent, and the operating system that drives both. Our sales engine is good. Your job is to make it world-class. That means lifting productivity and efficiency across both inbound and outbound channels, deepening the leadership bench so the org scales without breaking, and partnering with our GTM Ops team to build a centralized, AI-powered selling model that gives every rep an edge.
\nYou must be AI-forward. At Luxury Presence, AI is core to how we win, and we believe the future of selling is built centrally and executed by reps in the field. We are not asking your team to become builders. We are asking you to help identify where AI creates leverage and partner to build it for them.
\nIf you are an operator and a builder, someone who has rolled up their sleeves in a startup and also taken a company to real scale, who leads from the front and knows how to motivate a floor, this is a rare opportunity to shape the next stage of one of proptech's fastest-growing companies.
\nWhat You’ll Own
\n\n- \n
Deliver the number. Own the inside sales revenue plan and consistently deliver against or above it, building the foundation for the $100M to $300M ARR journey over the next three to five years.
\n \n- \n
Drive world-class efficiency. Lift sales efficiency from good to great by increasing ARR per rep across inbound and outbound channels, with win rate and ramp time as supporting measures.
\n \n- \n
Build the leadership bench. Strengthen the director, senior manager, and front-line manager layers so every team has a capable leader and a clear line of succession as the org grows.
\n \n- \n
Deploy a centralized AI selling model. Partner with GTM Ops to identify where AI lifts productivity, build the tooling and workflows centrally, and roll them out so reps execute against a system built for them.
\n \n- \n
Install a rigorous operating cadence. Establish accurate forecasting, healthy pipeline coverage, and repeatable rep ramp playbooks that hold up as the organization scales.
\n \n- \n
Lead from the front. Set the bar, create urgency, and motivate the team to run through walls while holding everyone to a high standard of execution.
\n \n
\nWhat You Bring
\nExperience
\n\n- \n
10+ years in sales leadership across multiple stages of company growth.
\n \n- \n
A track record that spans the full arc: the sleeves-rolled-up builder in an early-stage or startup environment, through to leading sales at a company operating at real scale.
\n \n- \n
Experience leading inside sales organizations of comparable size and complexity (front-line reps through multiple layers of management).
\n \n- \n
Demonstrated ability to grow a sales organization through a significant revenue inflection, ideally in high-growth SaaS or technology.
\n \n
\nLeadership & Mindset
\n\n- \n
An operator and a builder. You build systems, processes, and teams from the ground up and you are not afraid to get into the details.
\n \n- \n
Relentless about results, with a closer's mentality and a strong sense of ownership over the number.
\n \n- \n
A motivator with genuine floor presence who earns respect and gets the best out of people.
\n \n- \n
AI-forward and future-oriented about how selling will evolve.
\n \n- \n
An egoless, cross-functional partner who builds alongside GTM Ops rather than in a silo.
\n \n
\nOperational Foundation
\n\n- \n
Fluent in the metrics that drive an inside sales engine: ARR per rep, win rate, ramp time, forecasting accuracy, and pipeline health.
\n \n- \n
A builder of leaders who develops managers and creates durable succession depth.
\n \n- \n
Comfortable operating in complexity and ambiguity at a fast-growing company.
\n \n- \n
Drives from idea through execution: develops the strategy, establishes clear ownership, and keeps the team accountable for delivering.
\n \n
\nWhat We’re Not Looking for
\n","descriptionBodyPlain":"Why This Role Matters\nAfter crossing $100M in ARR, the next chapter is even bigger. We're looking for a seasoned sales leader to take the reins of our inside sales organization and lead it through the journey from $100M to $300M ARR.\nThis is not a caretaker role. You will own a team of roughly 120 people across SDRs, AEs, front-line managers, senior managers, and directors, and you will be responsible for the number, the talent, and the operating system that drives both. Our sales engine is good. Your job is to make it world-class. That means lifting productivity and efficiency across both inbound and outbound channels, deepening the leadership bench so the org scales without breaking, and partnering with our GTM Ops team to build a centralized, AI-powered selling model that gives every rep an edge.\nYou must be AI-forward. At Luxury Presence, AI is core to how we win, and we believe the future of selling is built centrally and executed by reps in the field. We are not asking your team to become builders. We are asking you to help identify where AI creates leverage and partner to build it for them.\nIf you are an operator and a builder, someone who has rolled up their sleeves in a startup and also taken a company to real scale, who leads from the front and knows how to motivate a floor, this is a rare opportunity to shape the next stage of one of proptech's fastest-growing companies.\nWhat You’ll Own\nDeliver the number. Own the inside sales revenue plan and consistently deliver against or above it, building the foundation for the $100M to $300M ARR journey over the next three to five years.\nDrive world-class efficiency. Lift sales efficiency from good to great by increasing ARR per rep across inbound and outbound channels, with win rate and ramp time as supporting measures.\nBuild the leadership bench. Strengthen the director, senior manager, and front-line manager layers so every team has a capable leader and a clear line of succession as the org grows.\nDeploy a centralized AI selling model. Partner with GTM Ops to identify where AI lifts productivity, build the tooling and workflows centrally, and roll them out so reps execute against a system built for them.\nInstall a rigorous operating cadence. Establish accurate forecasting, healthy pipeline coverage, and repeatable rep ramp playbooks that hold up as the organization scales.\nLead from the front. Set the bar, create urgency, and motivate the team to run through walls while holding everyone to a high standard of execution.\nWhat You Bring\nExperience\n10+ years in sales leadership across multiple stages of company growth.\nA track record that spans the full arc: the sleeves-rolled-up builder in an early-stage or startup environment, through to leading sales at a company operating at real scale.\nExperience leading inside sales organizations of comparable size and complexity (front-line reps through multiple layers of management).\nDemonstrated ability to grow a sales organization through a significant revenue inflection, ideally in high-growth SaaS or technology.\nLeadership & Mindset\nAn operator and a builder. You build systems, processes, and teams from the ground up and you are not afraid to get into the details.\nRelentless about results, with a closer's mentality and a strong sense of ownership over the number.\nA motivator with genuine floor presence who earns respect and gets the best out of people.\nAI-forward and future-oriented about how selling will evolve.\nAn egoless, cross-functional partner who builds alongside GTM Ops rather than in a silo.\nOperational Foundation\nFluent in the metrics that drive an inside sales engine: ARR per rep, win rate, ramp time, forecasting accuracy, and pipeline health.\nA builder of leaders who develops managers and creates durable succession depth.\nComfortable operating in complexity and ambiguity at a fast-growing company.\nDrives from idea through execution: develops the strategy, establishes clear ownership, and keeps the team accountable for delivering.\nWhat We’re Not Looking for\nA playbook executor who just regurgitates/redeploys what they learned at a previous company. They need to have the strategic/tactical agility to pivot as needed and write a new playbook when it’s called for.\n","hostedUrl":"https://jobs.lever.co/luxurypresence/676f76c6-a440-4f71-b03c-81f9b683759a","applyUrl":"https://jobs.lever.co/luxurypresence/676f76c6-a440-4f71-b03c-81f9b683759a/apply"}]