[{"additionalPlain":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. \n \nA place for all We celebrate and embrace diversity at Kobie! \nEmployment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. \n \nWe are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. \n \nReady to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! \n","additional":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!
","categories":{"commitment":"Full-Time","department":"Human Resources","location":"St. Petersburg, Florida","team":"Talent","allLocations":["St. Petersburg, Florida"]},"createdAt":1780667942351,"descriptionPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n\n\nAbout the team and what we’ll build together\nTalent is the powerhouse behind how Kobie shapes its future through its people. Our Talent team builds, grows, and engages high-performing teams by attracting top talent, enabling career growth, and fostering an inclusive culture. As an Associate Recruiter, you'll be at the center of that mission.\n \nYour primary focus will be Kobie's Contact Center (KCC), a Stevie award-winning recognized team redefining what a modern Contact Center can be. You'll execute full-cycle recruitment for our fully remote Contact Center positions along with directly shaping the frontline of our customer experience. From first touch through onboarding, you'll deliver a seamless, people-first experience while driving speed and quality at scale. This is a high-ownership role for someone who thrives in a fast-paced environment. In close partnership with KCC leadership and the broader HR team, you'll help build the teams that power loyalty for our clients.\n \nReporting to the Manager, Talent Acquisition, this position is based in the Tampa Bay, FL area and operates remotely with occasional in-office collaboration.\n \nHow you will make an impact\nDeliver top talent by executing full-cycle recruiting for KCC hiring classes from job posting through offer, ensuring each class launches on time with the right headcount and quality.\nPartner to support hiring outcomes by building trusted relationships with KCC hiring managers and HR, serving as the recruiting point of contact for pipeline health, hiring priorities, and weekly status updates.\nBuild and maintain talent pipelines by managing high applicant volume across KCC and corporate roles, using assessment tools and ATS filters to create a consistent pipeline, maintaining clean and accurate candidate data, and ensuring both recruiting teams are always working a high-intent candidate slate. Provide recruiting coordination support for global hiring processes as needed.\nStrengthen talent tools and processes by maintaining ATS integrity, identifying workflow gaps in automation and vendor integrations, and recommending practical fixes that improve screening consistency and scalability.\nContribute to talent insights by tracking and maintaining accurate recruiting data, including screen-to-offer conversion rates, class fill rates, and no-show trends, giving the Talent team real-time visibility to improve processes and report on KCC hiring health.\nChampion employer brand by collaborating with Marketing to amplify Kobie’s story and showcase the company’s mission, culture, and values.\nSupport engagement throughout the hiring journey by ensuring every candidate experiences a seamless, people-first process that reflects Kobie’s culture from first touch through offer.\n \nWhat you need to be successful\nRequired\nLocated in the Tampa Bay, FL area; this is a remote role with occasional in-office collaboration.\n2+ years of experience in recruitment or talent acquisition, preferably in a high-volume environment.\nPrior experience executing a full recruitment lifecycle, including sourcing, screening, interviewing, extending offers, and coordinating reference checks through to start date.\nProven track record of filling roles on time by managing applicant volume, running structured screens, and meeting hiring targets. \nDemonstrated ability to deliver timely updates on recruiting timelines and deadlines to hiring managers and cross-functional partners.\nTechnically savvy, demonstrated experience working with applicant tracking systems (ATS) and recruiting tools to manage candidate stages, maintain data integrity, and ensure workflow accuracy.\nStrong stakeholder communication skills, with the ability to deliver timely, confident updates on recruiting timelines and deadlines for hiring managers and cross-functional partners.\nProven ability to manage multiple candidates simultaneously across different stages, ensuring follow-ups and process milestones are met. \nExperience coordinating post-offer onboarding steps, including reference checks and background check monitoring, in partnership with HR Operations.\nApplies consistent, structured screening practices, using scorecards and defined evaluation criteria to assess candidates equitably and in alignment with compliant hiring standards.\nStrongly preferred \nExperience with Lever as ATS\nExperience with Hiring Branch or a comparable pre-employment assessment platform.\nExperience supporting or coordinating India-based or international recruiting processes alongside a global recruiting team.\nComfortable leveraging AI-assisted recruiting tools to improve sourcing and screening efficiency, with curiosity about emerging technology in the talent acquisition space.\nPrior experience in a fully remote role requiring independent workload management in a high-volume, fast-paced environment.\n","description":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
\n
About the team and what we’ll build together
\n
Talent is the powerhouse behind how Kobie shapes its future through its people. Our Talent team builds, grows, and engages high-performing teams by attracting top talent, enabling career growth, and fostering an inclusive culture. As an Associate Recruiter, you'll be at the center of that mission.
\n
\n
Your primary focus will be Kobie's Contact Center (KCC), a Stevie award-winning recognized team redefining what a modern Contact Center can be. You'll execute full-cycle recruitment for our fully remote Contact Center positions along with directly shaping the frontline of our customer experience. From first touch through onboarding, you'll deliver a seamless, people-first experience while driving speed and quality at scale. This is a high-ownership role for someone who thrives in a fast-paced environment. In close partnership with KCC leadership and the broader HR team, you'll help build the teams that power loyalty for our clients.
\n
\n
Reporting to the Manager, Talent Acquisition, this position is based in the Tampa Bay, FL area and operates remotely with occasional in-office collaboration.
\n
\n
How you will make an impact
\n
\n- Deliver top talent by executing full-cycle recruiting for KCC hiring classes from job posting through offer, ensuring each class launches on time with the right headcount and quality.
\n- Partner to support hiring outcomes by building trusted relationships with KCC hiring managers and HR, serving as the recruiting point of contact for pipeline health, hiring priorities, and weekly status updates.
\n- Build and maintain talent pipelines by managing high applicant volume across KCC and corporate roles, using assessment tools and ATS filters to create a consistent pipeline, maintaining clean and accurate candidate data, and ensuring both recruiting teams are always working a high-intent candidate slate. Provide recruiting coordination support for global hiring processes as needed.
\n- Strengthen talent tools and processes by maintaining ATS integrity, identifying workflow gaps in automation and vendor integrations, and recommending practical fixes that improve screening consistency and scalability.
\n- Contribute to talent insights by tracking and maintaining accurate recruiting data, including screen-to-offer conversion rates, class fill rates, and no-show trends, giving the Talent team real-time visibility to improve processes and report on KCC hiring health.
\n- Champion employer brand by collaborating with Marketing to amplify Kobie’s story and showcase the company’s mission, culture, and values.
\n- Support engagement throughout the hiring journey by ensuring every candidate experiences a seamless, people-first process that reflects Kobie’s culture from first touch through offer.
\n
\n
\n
What you need to be successful
\n
Required
\n
\n- Located in the Tampa Bay, FL area; this is a remote role with occasional in-office collaboration.
\n- 2+ years of experience in recruitment or talent acquisition, preferably in a high-volume environment.
\n- Prior experience executing a full recruitment lifecycle, including sourcing, screening, interviewing, extending offers, and coordinating reference checks through to start date.
\n- Proven track record of filling roles on time by managing applicant volume, running structured screens, and meeting hiring targets.
\n- Demonstrated ability to deliver timely updates on recruiting timelines and deadlines to hiring managers and cross-functional partners.
\n- Technically savvy, demonstrated experience working with applicant tracking systems (ATS) and recruiting tools to manage candidate stages, maintain data integrity, and ensure workflow accuracy.
\n- Strong stakeholder communication skills, with the ability to deliver timely, confident updates on recruiting timelines and deadlines for hiring managers and cross-functional partners.
\n- Proven ability to manage multiple candidates simultaneously across different stages, ensuring follow-ups and process milestones are met.
\n- Experience coordinating post-offer onboarding steps, including reference checks and background check monitoring, in partnership with HR Operations.
\n- Applies consistent, structured screening practices, using scorecards and defined evaluation criteria to assess candidates equitably and in alignment with compliant hiring standards.
\n
\n
Strongly preferred
\n
\n- Experience with Lever as ATS
\n- Experience with Hiring Branch or a comparable pre-employment assessment platform.
\n- Experience supporting or coordinating India-based or international recruiting processes alongside a global recruiting team.
\n- Comfortable leveraging AI-assisted recruiting tools to improve sourcing and screening efficiency, with curiosity about emerging technology in the talent acquisition space.
\n- Prior experience in a fully remote role requiring independent workload management in a high-volume, fast-paced environment.
\n
\n
Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
","openingPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n","descriptionBody":"\n
About the team and what we’ll build together
\n
Talent is the powerhouse behind how Kobie shapes its future through its people. Our Talent team builds, grows, and engages high-performing teams by attracting top talent, enabling career growth, and fostering an inclusive culture. As an Associate Recruiter, you'll be at the center of that mission.
\n
\n
Your primary focus will be Kobie's Contact Center (KCC), a Stevie award-winning recognized team redefining what a modern Contact Center can be. You'll execute full-cycle recruitment for our fully remote Contact Center positions along with directly shaping the frontline of our customer experience. From first touch through onboarding, you'll deliver a seamless, people-first experience while driving speed and quality at scale. This is a high-ownership role for someone who thrives in a fast-paced environment. In close partnership with KCC leadership and the broader HR team, you'll help build the teams that power loyalty for our clients.
\n
\n
Reporting to the Manager, Talent Acquisition, this position is based in the Tampa Bay, FL area and operates remotely with occasional in-office collaboration.
\n
\n
How you will make an impact
\n
\n- Deliver top talent by executing full-cycle recruiting for KCC hiring classes from job posting through offer, ensuring each class launches on time with the right headcount and quality.
\n- Partner to support hiring outcomes by building trusted relationships with KCC hiring managers and HR, serving as the recruiting point of contact for pipeline health, hiring priorities, and weekly status updates.
\n- Build and maintain talent pipelines by managing high applicant volume across KCC and corporate roles, using assessment tools and ATS filters to create a consistent pipeline, maintaining clean and accurate candidate data, and ensuring both recruiting teams are always working a high-intent candidate slate. Provide recruiting coordination support for global hiring processes as needed.
\n- Strengthen talent tools and processes by maintaining ATS integrity, identifying workflow gaps in automation and vendor integrations, and recommending practical fixes that improve screening consistency and scalability.
\n- Contribute to talent insights by tracking and maintaining accurate recruiting data, including screen-to-offer conversion rates, class fill rates, and no-show trends, giving the Talent team real-time visibility to improve processes and report on KCC hiring health.
\n- Champion employer brand by collaborating with Marketing to amplify Kobie’s story and showcase the company’s mission, culture, and values.
\n- Support engagement throughout the hiring journey by ensuring every candidate experiences a seamless, people-first process that reflects Kobie’s culture from first touch through offer.
\n
\n
\n
What you need to be successful
\n
Required
\n
\n- Located in the Tampa Bay, FL area; this is a remote role with occasional in-office collaboration.
\n- 2+ years of experience in recruitment or talent acquisition, preferably in a high-volume environment.
\n- Prior experience executing a full recruitment lifecycle, including sourcing, screening, interviewing, extending offers, and coordinating reference checks through to start date.
\n- Proven track record of filling roles on time by managing applicant volume, running structured screens, and meeting hiring targets.
\n- Demonstrated ability to deliver timely updates on recruiting timelines and deadlines to hiring managers and cross-functional partners.
\n- Technically savvy, demonstrated experience working with applicant tracking systems (ATS) and recruiting tools to manage candidate stages, maintain data integrity, and ensure workflow accuracy.
\n- Strong stakeholder communication skills, with the ability to deliver timely, confident updates on recruiting timelines and deadlines for hiring managers and cross-functional partners.
\n- Proven ability to manage multiple candidates simultaneously across different stages, ensuring follow-ups and process milestones are met.
\n- Experience coordinating post-offer onboarding steps, including reference checks and background check monitoring, in partnership with HR Operations.
\n- Applies consistent, structured screening practices, using scorecards and defined evaluation criteria to assess candidates equitably and in alignment with compliant hiring standards.
\n
\n
Strongly preferred
\n
\n- Experience with Lever as ATS
\n- Experience with Hiring Branch or a comparable pre-employment assessment platform.
\n- Experience supporting or coordinating India-based or international recruiting processes alongside a global recruiting team.
\n- Comfortable leveraging AI-assisted recruiting tools to improve sourcing and screening efficiency, with curiosity about emerging technology in the talent acquisition space.
\n- Prior experience in a fully remote role requiring independent workload management in a high-volume, fast-paced environment.
\n
\n
About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Data Engineering","location":"Bengaluru, Karnataka","team":"Data Engineering","allLocations":["Bengaluru, Karnataka"]},"createdAt":1760377488030,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n\n\nAbout the team and what we will build together\n\nWe find actionable insights in our clients’ loyalty data that helps drive enterprise value. We create real time dashboards to inform internal and external stakeholders..\n\nAs a Data Engineer at Kobie, you will play a vital role within our data engineering team. Your expertise will be instrumental in implementing ETL/ELT processes and data integrations, populating Kimball style star schemas from a diverse range of data sources across multiple data warehouse implementations in support of our product. Your involvement will extend from requirements gathering to designing business processes and dimensional models. Your profound comprehension of OLTP, Data Vault, and star schemas will be crucial as you delve into source data analysis to assess its potential in addressing business needs. Your objective will be to create scalable, efficient, auditable, and as much as possible, reusable processes. \n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
About the team and what we will build together
We find actionable insights in our clients’ loyalty data that helps drive enterprise value. We create real time dashboards to inform internal and external stakeholders..
As a Data Engineer at Kobie, you will play a vital role within our data engineering team. Your expertise will be instrumental in implementing ETL/ELT processes and data integrations, populating Kimball style star schemas from a diverse range of data sources across multiple data warehouse implementations in support of our product. Your involvement will extend from requirements gathering to designing business processes and dimensional models. Your profound comprehension of OLTP, Data Vault, and star schemas will be crucial as you delve into source data analysis to assess its potential in addressing business needs. Your objective will be to create scalable, efficient, auditable, and as much as possible, reusable processes.
","id":"4caade52-9ba8-4fdf-92b3-5ec9d82ed1b6","lists":[{"text":"How you will make an impact","content":"Ensure seamless production support of daily running ETL/ELT processes.Develop, design, optimize, and maintain ETL/ELT processes. Conduct data profiling, and source to target mappings, capturing ETL and business metadata for populating Kimball style dimensional models. Design automated tests and audit logging processes for every stage of our data pipelines. Document ETL processes comprehensively including process flow diagrams. Conduct functional and performance testing to identify bottlenecks and data quality issues. Implement slowly changing dimensions as well as transaction, accumulating snapshot, and periodic snapshot fact tables. "},{"text":"What you need to be successful","content":"0-5 years of Data Engineering experience, with a minimum of 2 operating in Snowflake. Deep understanding of Modern Cloud Data Platforms (data sharing, data clean rooms, marketplace). Understanding of Change Data Capture and how data should flow from OLTP database systems, ELT architecture and design.The ability to work independently across multiple projects, communicating effectively to internal data stakeholders across the organization. Understanding of Kimball style data marts and how they fit into Lakehouse design principles. The ability to integrate with a wide range of data sources, including APIs messaging systems to capture and normalize streaming data.Possess the ability to design data pipelines from end to end. Understanding of Software Development Life Cycle (SDLC) and Agile Development processes. Deep understanding of Event Driven Architectures, how they impact Data Pipeline designs and integrations.Cloud Experience with Azure, AWS preferred.Proficient in scripting languages such as Python, SQL. Experience with orchestration tools like Apache Airflow, Matillion is preferred. Event streaming with KafkaExperience in batch processing Experience in any of vector databases"}],"text":"Data Engineer","country":"IN","workplaceType":"hybrid","opening":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"About the team and what we will build together
We find actionable insights in our clients’ loyalty data that helps drive enterprise value. We create real time dashboards to inform internal and external stakeholders..
As a Data Engineer at Kobie, you will play a vital role within our data engineering team. Your expertise will be instrumental in implementing ETL/ELT processes and data integrations, populating Kimball style star schemas from a diverse range of data sources across multiple data warehouse implementations in support of our product. Your involvement will extend from requirements gathering to designing business processes and dimensional models. Your profound comprehension of OLTP, Data Vault, and star schemas will be crucial as you delve into source data analysis to assess its potential in addressing business needs. Your objective will be to create scalable, efficient, auditable, and as much as possible, reusable processes.
","descriptionBodyPlain":"About the team and what we will build together\n\nWe find actionable insights in our clients’ loyalty data that helps drive enterprise value. We create real time dashboards to inform internal and external stakeholders..\n\nAs a Data Engineer at Kobie, you will play a vital role within our data engineering team. Your expertise will be instrumental in implementing ETL/ELT processes and data integrations, populating Kimball style star schemas from a diverse range of data sources across multiple data warehouse implementations in support of our product. Your involvement will extend from requirements gathering to designing business processes and dimensional models. Your profound comprehension of OLTP, Data Vault, and star schemas will be crucial as you delve into source data analysis to assess its potential in addressing business needs. Your objective will be to create scalable, efficient, auditable, and as much as possible, reusable processes. \n","hostedUrl":"https://jobs.lever.co/kobie/4caade52-9ba8-4fdf-92b3-5ec9d82ed1b6","applyUrl":"https://jobs.lever.co/kobie/4caade52-9ba8-4fdf-92b3-5ec9d82ed1b6/apply"},{"additionalPlain":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. \n \nA place for all We celebrate and embrace diversity at Kobie! \nEmployment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. \n \nWe are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. \n \nReady to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! \n","additional":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!
","categories":{"commitment":"Full-Time","department":"Decision Sciences","location":"St. Petersburg, Florida","team":"Decision Sciences","allLocations":["St. Petersburg, Florida"]},"createdAt":1778176463673,"descriptionPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n\n\nAbout the team and what we’ll build together \n \nWe find actionable insights in our clients’ loyalty data that help drive enterprise value. We create real time dashboards to inform internal and external stakeholders. You'll bring your experience with a breadth of marketing techniques, an ease of working with customer data, and an understanding of advanced mathematics and statistical techniques. This position is a client-facing, hands-on role that is responsible for helping shape our clients’ strategic direction for their loyalty initiatives.\n","description":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
\n
About the team and what we’ll build together
\n
\n
We find actionable insights in our clients’ loyalty data that help drive enterprise value. We create real time dashboards to inform internal and external stakeholders. You'll bring your experience with a breadth of marketing techniques, an ease of working with customer data, and an understanding of advanced mathematics and statistical techniques. This position is a client-facing, hands-on role that is responsible for helping shape our clients’ strategic direction for their loyalty initiatives.
\n
\n\n
Play a key role as part of a team responsible for delivering data-driven, actionable customer insights that directly contribute to increased sales/profit through our clients’ customer loyalty programs, while collaborating closely with Strategy and Client Services teams to align on client objectives and deliver impactful results. \nBuild and maintain audience lists to support the CRM team in executing targeted campaigns and achieving engagement goals.\nProvide actionable recommendations that drive business objectives by drawing out key insights from in-depth, complex data sources based on a thorough understanding of client’s strategy, success criteria, and program objectives\nDevelop data visualizations and narratives that make data and analysis consumable by all levels and expertise of internal and external stakeholders\nCollaborate with Data Engineering and Business Intelligence teams to design and develop new tools, models, and data sources to support our clients’ business objectives and overcome challenges\nProactively create learning agendas, test plans, and solutions that make attribution unassailable and maximize key KPIs such as incremental ROI and LTV\nManage workflow, scope and prioritization of client requests and Kobie investments\n\n"},{"text":"What you need to be succesful","content":"\n\n
2-4+ years previous relevant customer analytics and/or marketing/CRM experience\nGreat storyteller with data that can influence senior stakeholders with insights and recommendations\nFamiliarity with data exploration and data visualization tools like Tableau, PowerBI , or Sigma\nDemonstrated success using customer segmentation techniques such as RFM, cluster analysis and regression modeling to drive targeted marketing\nSolid project management skills and experience in juggling multiple projects at a time\nBachelor’s Degree in Statistics, Marketing, Economics, or Computer Science\nPython/SQL programming experience preferred\nMaster’s in Statistics, Economics or Applied Mathematics, or MBA, preferred\nProficiency in fundamental marketing and loyalty principles, preferred\n\n"}],"text":"Decision Science Analyst","country":"US","workplaceType":"remote","opening":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
","openingPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n","descriptionBody":"\n
About the team and what we’ll build together
\n
\n
We find actionable insights in our clients’ loyalty data that help drive enterprise value. We create real time dashboards to inform internal and external stakeholders. You'll bring your experience with a breadth of marketing techniques, an ease of working with customer data, and an understanding of advanced mathematics and statistical techniques. This position is a client-facing, hands-on role that is responsible for helping shape our clients’ strategic direction for their loyalty initiatives.
\n
About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Business Intelligence","location":"Bengaluru, Karnataka","team":"Data Engineering","allLocations":["Bengaluru, Karnataka"]},"createdAt":1780065018974,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
About the team and what we will build together
\n
\n\n
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Kobie runs some of the largest loyalty programs in the world. We are building an internal agent platform on Dataiku that automates analyst workflows, surfaces insights from program data in Snowflake, and gives our teams an LLM-native way to work with complex loyalty logic.
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We are seeking a hands-on, strategic Director of Data Engineering with deep technical expertise in cloud data platforms (Snowflake preferred; Azure Databricks or AWS Redshift), experience to lead a cross-functional team delivering robust, scalable data platforms and analytics solutions. This role combines technical leadership, process ownership, program management discipline, and a strong innovation mindset to accelerate data-driven decision-making across the enterprise.
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Data engineering (Responsibilities & expectations):
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Lead design and delivery of enterprise data platforms on Snowflake including data ingestion, storage architecture, consumption patterns, and cost optimization.
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Own architecture decisions for large-scale batch and streaming data pipelines, Data modeling (star, snowflake, dimensional), and semantic layers to support BI, ML, and Analytics.
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Ensure high standards for data quality, lineage, observability, schema evolution, and metadata management (catalogs, documentation).
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Champion secure-by-design implementation: access control (roles/policies), dynamic data masking, encryption, and compliance with data governance and regulatory requirements.
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Drive performance tuning and cost control measures for Snowflake (clustering, micro-partitions, materialized views, warehouse sizing, query profiling).
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Hire, mentor, and grow a high-performing engineering organization: senior engineers, architects, data pipeline owners, and DevOps/Platform engineers.
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Process (Standards, governance and operational excellence):
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Define and enforce engineering best practices: CI/CD for data pipelines, Git-based workflows, code reviews, testing frameworks, and automated deployments for Snowflake objects.
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Implement data lifecycle and cost governance policies (storage retention, data tiering, rightsizing compute, budget tracking).
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Implement a metrics-driven culture: define KPIs for platform reliability, pipeline throughput, query performance, and business adoption; run regular reviews and continuous improvement cycles.
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Program management (Delivery, stakeholder engagement and scaling):
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Own end-to-end program delivery for large, multi-team initiatives-set milestones, resource plans, risk registers, and communication cadences.
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Coordinate cross-functional stakeholders including product, analytics, ML/AI, security, legal, and infrastructure to align roadmaps and priorities.
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Innovation (Strategy and value creation):
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Define long-term data platform vision: cloud-native data patterns, data mesh/mesh-like designs, Lakehouse architectures (Delta Lake), semantic layers, and self-serve analytics.
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Evaluate and incubate emerging technologies (vector DBs, streaming analytics, dbt/transform frameworks, generative AI augmentation for analytics) to accelerate analytics and ML value.
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In your first 90 days
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By the end of your first 90 days, you will have delivered at least one production-grade platform or process improvement end-to-end—examples include a Terraform-managed Snowflake networking and access environment, a hardened CI/CD pipeline for Snowflake objects and data pipelines, or a monitored Snowflake deployment pattern with automated cost and performance observability. You will be participating in the on-call rotation, have authored or enhanced at least one runbook or incident playbook for pipeline/platform operations, and be prepared with a prioritized recommendation for the next reliability and scalability investment (technical approach, estimated effort, and expected business impact)..
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Deep understanding of cloud data architectures, data modeling, performance tuning, security, and cost management.
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Experience with dbt, Delta Lake, Kafka/Event Hubs, Airflow, or similar orchestration tools.
\n \n\n
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Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"About the team and what we will build together
\n
\n\n
\n
Kobie runs some of the largest loyalty programs in the world. We are building an internal agent platform on Dataiku that automates analyst workflows, surfaces insights from program data in Snowflake, and gives our teams an LLM-native way to work with complex loyalty logic.
\n
\n
\n
We are seeking a hands-on, strategic Director of Data Engineering with deep technical expertise in cloud data platforms (Snowflake preferred; Azure Databricks or AWS Redshift), experience to lead a cross-functional team delivering robust, scalable data platforms and analytics solutions. This role combines technical leadership, process ownership, program management discipline, and a strong innovation mindset to accelerate data-driven decision-making across the enterprise.
\n
\n
Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!
","categories":{"commitment":"Full-Time","department":"Client Services","location":"St. Petersburg, Florida","team":"Client Services","allLocations":["St. Petersburg, Florida","Philadelphia, Pennsylvania","Minneapolis, Minnesota","Detroit, Michigan","Richmond, Virginia","Nashville, Tennessee","Indianapolis, Indiana","Dallas, Texas","Atlanta Georgia","Annapolis, Maryland","Hartford, Connecticut","Washington, D.C.","St. Louis, Missouri","Raleigh, North Carolina","Portland, Oregon"]},"createdAt":1773775201866,"descriptionPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n\n\nAbout the team and what we'll build together \nKobie’s Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines strategic vision with operational excellence, requiring strong leadership, deep industry expertise, and the ability to influence senior client stakeholders.\nThis role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences.\n","description":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
About the team and what we'll build together
\n\n
Kobie’s Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines strategic vision with operational excellence, requiring strong leadership, deep industry expertise, and the ability to influence senior client stakeholders.
\n
This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences.
\n
\n
Strategic Program Leadership
\n
\n\n
10–12 years in client services, loyalty marketing, CRM, or enterprise program management, with significant experience in retail.\nProven ability to lead strategic accounts and manage senior client relationships.\nStrong understanding of loyalty strategies, CRM platforms, and data-driven engagement.\nExceptional communication, strategic thinking, and problem-solving skills.\nExperience managing budgets and driving growth within client portfolios.\nAbility to lead and inspire cross-functional teams in a fast-paced environment.\nBachelor’s degree required; advanced degree or relevant certifications preferred.\nAbility to travel up to 20%, with peak periods up to 35%.\n\n"}],"text":"Director, Client Services","country":"US","workplaceType":"remote","opening":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
","openingPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n","descriptionBody":"About the team and what we'll build together
\n\n
Kobie’s Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines strategic vision with operational excellence, requiring strong leadership, deep industry expertise, and the ability to influence senior client stakeholders.
\n
This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences.
\n
Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!
","categories":{"commitment":"Full-Time","department":"Product","location":"St. Petersburg, Florida","team":"Product","allLocations":["St. Petersburg, Florida","Dallas, Texas","Detroit, Michigan","Minneapolis, Minnesota","Richmond, Virginia","Raleigh, North Carolina","St. Louis, Missouri","Indianapolis, Indiana"]},"createdAt":1776253467445,"descriptionPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n\n\nABOUT THE TEAM AND WHAT WE'LL BUILD TOGETHER \nKobie's Product Management organization is evolving from project execution to a P&L ownership model — where leaders drive revenue, customer satisfaction, and the commercial value of Kobie's data capabilities. This role sits at the center of that transformation.\nAs Director, Product you will define what Kobie's data platform means as a market-facing product: how behavioral and transactional data becomes the engine behind smarter loyalty programs, better marketing performance, and more personalized customer experiences. You will set strategy for KLICs and the Data Engine, build the commercial model to monetize them, and ensure our data capabilities fuel AI-driven outcomes — not just move data between systems. Success at year one looks like increased attach rates, at least one AI-powered capability live with measurable client outcomes, and clear differentiated positioning of Kobie's data platform in the market.\nYou will work directly with Product, Data Engineering, Client Services, and Commercial teams to convert Kobie's data assets into scalable, repeatable offerings.\n \nHOW YOU WILL MAKE AN IMPACT\nData product strategy & outcomes orientation\nDefine Kobie's data product portfolio with a clear focus on marketing, loyalty, and customer experience outcomes — establishing product boundaries, value propositions, and positioning for KLICs and the Data Engine that go well beyond data movement or pipeline delivery.\nSet the standard for what \"AI-ready data\" means at Kobie — ensuring our behavioral and transactional data is structured, governed, and accessible in ways that support real-time personalization, predictive modeling, and AI-assisted marketing workflows.\nDrive the long-term roadmap for data capabilities that help clients transform unified customer data into actionable audiences, personalized experiences, and measurable loyalty outcomes.\nAI-enabled product evolution\nEmbed practical AI-driven capabilities into existing data products — identifying where AI should assist, accelerate, or automate across the loyalty and marketing analytics lifecycle, in ways that are durable and commercially scalable.\nPartner with Data Engineering and Data Science to ensure AI and ML outputs — propensity models, segment recommendations, next-best-action signals — are productized as client-facing capabilities with clear value propositions, not internal experiments.\nActively use AI in your own product workflow; bring firsthand fluency to decisions about where AI belongs in a product and where it doesn't.\nCommercialization, pricing & packaging\nOwn pricing and packaging strategies for data-driven offerings — usage-based, tiered, and outcome-based models; define the unit of value and validate willingness-to-pay with commercial teams.\nImprove attach rates and revenue contribution of data products by translating platform capabilities into client-facing value narratives that sales and client services can execute against.\nOwn the commercialization framework for new AI-enabled capabilities — from proof-of-concept through pricing validation, GTM readiness, and first client deployment.\nProductization of client solutions\nPartner with Client Services to identify repeatable patterns across bespoke client work and convert them into standardized, scalable product offerings — with a clear framework for what gets productized versus what stays custom.\nBuild structured intake and prioritization for product signals from Client Services, Business Development, and clients — roadmap direction driven by patterns and commercial opportunity, not reactive one-off requests.\nWHAT YOU NEED TO BE SUCCESSFUL\nRequired\n8–12+ years of product management experience owning commercial outcomes for data, platform, analytics, or engagement products in technology, martech, or data-driven environments.\nDemonstrated experience defining and scaling products focused on marketing, loyalty, or customer experience outcomes — not just data infrastructure delivery or database-to-database movement.\nActively uses AI in their own product workflow; can articulate where AI should assist, accelerate, or automate — and may have vibe-coded their own solutions.\nStrong commercial acumen: pricing, packaging, and monetization strategy; hands-on experience with usage-based, tiered, or outcome-based pricing models; has owned the unit-of-value definition for a product.\nProven ability to influence across complex, cross-functional environments without always having direct authority — drives a sharp point of view from concept through build and first sale.\nAnalytical mindset with the ability to translate behavioral data, model outputs, and client feedback into strategic product decisions.\nStrongly preferred\nExperience with behavioral data platforms, customer data infrastructure, or CDPs — how event-level data is collected, governed, and activated for personalization and AI use cases.\nFamiliarity with loyalty program data economics — how transactional, behavioral, and engagement signals combine to drive member retention, offer optimization, and lifetime value.\nExperience integrating AI and ML capabilities — propensity models, recommendation engines, next-best-action — into existing product workflows rather than shipping standalone AI features.\nBackground in or exposure to agentic AI workflows, real-time decisioning, or AI-assisted campaign and offer optimization.\nExperience in adjacent domains — retail media, fintech data products, adtech, or digital analytics — where data monetization and client-outcome orientation are core to the product model.\nThis role is not a fit if\nYour product experience is primarily in data engineering or infrastructure delivery — commercial ownership and client outcome orientation are central to this role.\nAI is a talking point on your resume rather than something you actively use and build with today.\nYou've managed data platform roadmaps but have never owned pricing, packaging, or attach rate for a product.\nYou're most comfortable working within engineering — this role requires sustained fluency with commercial, client services, and executive audiences.\n","description":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
\n
ABOUT THE TEAM AND WHAT WE'LL BUILD TOGETHER
\n
Kobie's Product Management organization is evolving from project execution to a P&L ownership model — where leaders drive revenue, customer satisfaction, and the commercial value of Kobie's data capabilities. This role sits at the center of that transformation.
\n
As Director, Product you will define what Kobie's data platform means as a market-facing product: how behavioral and transactional data becomes the engine behind smarter loyalty programs, better marketing performance, and more personalized customer experiences. You will set strategy for KLICs and the Data Engine, build the commercial model to monetize them, and ensure our data capabilities fuel AI-driven outcomes — not just move data between systems. Success at year one looks like increased attach rates, at least one AI-powered capability live with measurable client outcomes, and clear differentiated positioning of Kobie's data platform in the market.
\n
You will work directly with Product, Data Engineering, Client Services, and Commercial teams to convert Kobie's data assets into scalable, repeatable offerings.
\n
\n
HOW YOU WILL MAKE AN IMPACT
\n
Data product strategy & outcomes orientation
\n
\n- Define Kobie's data product portfolio with a clear focus on marketing, loyalty, and customer experience outcomes — establishing product boundaries, value propositions, and positioning for KLICs and the Data Engine that go well beyond data movement or pipeline delivery.
\n- Set the standard for what \"AI-ready data\" means at Kobie — ensuring our behavioral and transactional data is structured, governed, and accessible in ways that support real-time personalization, predictive modeling, and AI-assisted marketing workflows.
\n- Drive the long-term roadmap for data capabilities that help clients transform unified customer data into actionable audiences, personalized experiences, and measurable loyalty outcomes.
\n
\n
AI-enabled product evolution
\n
\n- Embed practical AI-driven capabilities into existing data products — identifying where AI should assist, accelerate, or automate across the loyalty and marketing analytics lifecycle, in ways that are durable and commercially scalable.
\n- Partner with Data Engineering and Data Science to ensure AI and ML outputs — propensity models, segment recommendations, next-best-action signals — are productized as client-facing capabilities with clear value propositions, not internal experiments.
\n- Actively use AI in your own product workflow; bring firsthand fluency to decisions about where AI belongs in a product and where it doesn't.
\n
\n
Commercialization, pricing & packaging
\n
\n- Own pricing and packaging strategies for data-driven offerings — usage-based, tiered, and outcome-based models; define the unit of value and validate willingness-to-pay with commercial teams.
\n- Improve attach rates and revenue contribution of data products by translating platform capabilities into client-facing value narratives that sales and client services can execute against.
\n- Own the commercialization framework for new AI-enabled capabilities — from proof-of-concept through pricing validation, GTM readiness, and first client deployment.
\n
\n
Productization of client solutions
\n
\n- Partner with Client Services to identify repeatable patterns across bespoke client work and convert them into standardized, scalable product offerings — with a clear framework for what gets productized versus what stays custom.
\n- Build structured intake and prioritization for product signals from Client Services, Business Development, and clients — roadmap direction driven by patterns and commercial opportunity, not reactive one-off requests.
\n
\n
WHAT YOU NEED TO BE SUCCESSFUL
\n
Required
\n
\n- 8–12+ years of product management experience owning commercial outcomes for data, platform, analytics, or engagement products in technology, martech, or data-driven environments.
\n- Demonstrated experience defining and scaling products focused on marketing, loyalty, or customer experience outcomes — not just data infrastructure delivery or database-to-database movement.
\n- Actively uses AI in their own product workflow; can articulate where AI should assist, accelerate, or automate — and may have vibe-coded their own solutions.
\n- Strong commercial acumen: pricing, packaging, and monetization strategy; hands-on experience with usage-based, tiered, or outcome-based pricing models; has owned the unit-of-value definition for a product.
\n- Proven ability to influence across complex, cross-functional environments without always having direct authority — drives a sharp point of view from concept through build and first sale.
\n- Analytical mindset with the ability to translate behavioral data, model outputs, and client feedback into strategic product decisions.
\n
\n
Strongly preferred
\n
\n- Experience with behavioral data platforms, customer data infrastructure, or CDPs — how event-level data is collected, governed, and activated for personalization and AI use cases.
\n- Familiarity with loyalty program data economics — how transactional, behavioral, and engagement signals combine to drive member retention, offer optimization, and lifetime value.
\n- Experience integrating AI and ML capabilities — propensity models, recommendation engines, next-best-action — into existing product workflows rather than shipping standalone AI features.
\n- Background in or exposure to agentic AI workflows, real-time decisioning, or AI-assisted campaign and offer optimization.
\n- Experience in adjacent domains — retail media, fintech data products, adtech, or digital analytics — where data monetization and client-outcome orientation are core to the product model.
\n
\n
This role is not a fit if
\n
\n- Your product experience is primarily in data engineering or infrastructure delivery — commercial ownership and client outcome orientation are central to this role.
\n- AI is a talking point on your resume rather than something you actively use and build with today.
\n- You've managed data platform roadmaps but have never owned pricing, packaging, or attach rate for a product.
\n- You're most comfortable working within engineering — this role requires sustained fluency with commercial, client services, and executive audiences.
\n
\n
Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
","openingPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n","descriptionBody":"\n
ABOUT THE TEAM AND WHAT WE'LL BUILD TOGETHER
\n
Kobie's Product Management organization is evolving from project execution to a P&L ownership model — where leaders drive revenue, customer satisfaction, and the commercial value of Kobie's data capabilities. This role sits at the center of that transformation.
\n
As Director, Product you will define what Kobie's data platform means as a market-facing product: how behavioral and transactional data becomes the engine behind smarter loyalty programs, better marketing performance, and more personalized customer experiences. You will set strategy for KLICs and the Data Engine, build the commercial model to monetize them, and ensure our data capabilities fuel AI-driven outcomes — not just move data between systems. Success at year one looks like increased attach rates, at least one AI-powered capability live with measurable client outcomes, and clear differentiated positioning of Kobie's data platform in the market.
\n
You will work directly with Product, Data Engineering, Client Services, and Commercial teams to convert Kobie's data assets into scalable, repeatable offerings.
\n
\n
HOW YOU WILL MAKE AN IMPACT
\n
Data product strategy & outcomes orientation
\n
\n- Define Kobie's data product portfolio with a clear focus on marketing, loyalty, and customer experience outcomes — establishing product boundaries, value propositions, and positioning for KLICs and the Data Engine that go well beyond data movement or pipeline delivery.
\n- Set the standard for what \"AI-ready data\" means at Kobie — ensuring our behavioral and transactional data is structured, governed, and accessible in ways that support real-time personalization, predictive modeling, and AI-assisted marketing workflows.
\n- Drive the long-term roadmap for data capabilities that help clients transform unified customer data into actionable audiences, personalized experiences, and measurable loyalty outcomes.
\n
\n
AI-enabled product evolution
\n
\n- Embed practical AI-driven capabilities into existing data products — identifying where AI should assist, accelerate, or automate across the loyalty and marketing analytics lifecycle, in ways that are durable and commercially scalable.
\n- Partner with Data Engineering and Data Science to ensure AI and ML outputs — propensity models, segment recommendations, next-best-action signals — are productized as client-facing capabilities with clear value propositions, not internal experiments.
\n- Actively use AI in your own product workflow; bring firsthand fluency to decisions about where AI belongs in a product and where it doesn't.
\n
\n
Commercialization, pricing & packaging
\n
\n- Own pricing and packaging strategies for data-driven offerings — usage-based, tiered, and outcome-based models; define the unit of value and validate willingness-to-pay with commercial teams.
\n- Improve attach rates and revenue contribution of data products by translating platform capabilities into client-facing value narratives that sales and client services can execute against.
\n- Own the commercialization framework for new AI-enabled capabilities — from proof-of-concept through pricing validation, GTM readiness, and first client deployment.
\n
\n
Productization of client solutions
\n
\n- Partner with Client Services to identify repeatable patterns across bespoke client work and convert them into standardized, scalable product offerings — with a clear framework for what gets productized versus what stays custom.
\n- Build structured intake and prioritization for product signals from Client Services, Business Development, and clients — roadmap direction driven by patterns and commercial opportunity, not reactive one-off requests.
\n
\n
WHAT YOU NEED TO BE SUCCESSFUL
\n
Required
\n
\n- 8–12+ years of product management experience owning commercial outcomes for data, platform, analytics, or engagement products in technology, martech, or data-driven environments.
\n- Demonstrated experience defining and scaling products focused on marketing, loyalty, or customer experience outcomes — not just data infrastructure delivery or database-to-database movement.
\n- Actively uses AI in their own product workflow; can articulate where AI should assist, accelerate, or automate — and may have vibe-coded their own solutions.
\n- Strong commercial acumen: pricing, packaging, and monetization strategy; hands-on experience with usage-based, tiered, or outcome-based pricing models; has owned the unit-of-value definition for a product.
\n- Proven ability to influence across complex, cross-functional environments without always having direct authority — drives a sharp point of view from concept through build and first sale.
\n- Analytical mindset with the ability to translate behavioral data, model outputs, and client feedback into strategic product decisions.
\n
\n
Strongly preferred
\n
\n- Experience with behavioral data platforms, customer data infrastructure, or CDPs — how event-level data is collected, governed, and activated for personalization and AI use cases.
\n- Familiarity with loyalty program data economics — how transactional, behavioral, and engagement signals combine to drive member retention, offer optimization, and lifetime value.
\n- Experience integrating AI and ML capabilities — propensity models, recommendation engines, next-best-action — into existing product workflows rather than shipping standalone AI features.
\n- Background in or exposure to agentic AI workflows, real-time decisioning, or AI-assisted campaign and offer optimization.
\n- Experience in adjacent domains — retail media, fintech data products, adtech, or digital analytics — where data monetization and client-outcome orientation are core to the product model.
\n
\n
This role is not a fit if
\n
\n- Your product experience is primarily in data engineering or infrastructure delivery — commercial ownership and client outcome orientation are central to this role.
\n- AI is a talking point on your resume rather than something you actively use and build with today.
\n- You've managed data platform roadmaps but have never owned pricing, packaging, or attach rate for a product.
\n- You're most comfortable working within engineering — this role requires sustained fluency with commercial, client services, and executive audiences.
\n
\n
About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Business Intelligence","location":"Bengaluru, Karnataka","team":"Data Science","allLocations":["Bengaluru, Karnataka"]},"createdAt":1780304223742,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
\n
\n
About The Team And What We'll Build Together
\n
\n
\n
Kobie runs some of the largest loyalty programs in the world. We're building an internal agent platform on Amazon AgentCore that automates analyst workflows, surfaces insights from program data in Snowflake, and gives our teams an LLM-native way to work with complex loyalty logic.
\n
\n
\n
We're looking for a hands-on Lead AI Engineer to ship the hardest implementation work on that platform. You'll author the per-feature implementation specs that turn architectural decisions into work the team and our code agents can build against. You'll also build the load-bearing pieces yourself — the human-in-the-loop routing primitive, the reversibility-tier execution wrapper, the guardrails that make agent actions safe to deploy — and review PRs at a depth that lifts the standard for what we ship.
\n
\n
\n
Our team tends to be people who reason carefully, ship working code, and pick up new tools without a lot of hand-holding. We care less about the shape of your career than whether you've built things that held up.
\n
\n
\n
How We Think About AI
\n
\n
\n
We're building agents for an industry — loyalty marketing — that runs on judgment. The analysts and strategists we serve know things that don't live in any database: which clients can hear which feedback, when a campaign is technically sound but commercially wrong, what a number means versus what it shows. Our agents make their judgment go further; they don't replace it.
\n
\n
\n
That means we have strong views on where agents should and shouldn't act. As Lead, you turn those views into running code: which tools route to a human for approval, which run autonomously, what the refusal policies actually refuse. We're looking for someone with a considered view on cognitive offloading, the long-term effects of agent-mediated work on organizational capacity, and the discipline to build implementation safeguards that augment human judgment rather than supplant it.
\n
\n
\n
\n
\n
Spec Authoring & Hard Implementation
\n
\n
\n
\n
\n- \n
Author per-feature implementation specs (problem framing, approach, module/file map, contracts touched, test plans) at a rigor level code agents and engineers can build against without re-deriving design intent
\n \n\n
\n
\n
\n
\n
Oversight & Reliability
\n
\n
\n
\n- \n
Design and implement the human-in-the-loop routing system: queue mechanics, reviewer assignment, back-pressure handling, run resumption semantics
\n \n\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
In Your First 90 Days
\n
\n
\n
By the end of your first 90 days, you'll have authored at least two per-feature implementation specs, shipped one load-bearing piece of the platform end-to-end yourself (likely the HITL routing or the execution wrapper), and reviewed enough PRs to have a clear point of view on where our cloud-agent dispatch model is producing good code and where it isn't.
\n
\n
\n
\n
\n
\n
\n
\n- \n
2+ years operating LLM systems in production: prompt/context engineering, tool/function calling, structured outputs, RAG, evaluation, observability
\n \n\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Experience with LLM observability tools: Amazon CloudWatch, LangSmith, Langfuse, MLflow, or OpenTelemetry
\n \n\n
\n
\n
\n
\n- \n
Solid SQL, fluency with at least one cloud platform (AWS preferred), Git, Docker, and modern API frameworks
\n \n\n
\n
\n
\n
\n
\n
A bachelor's degree is not required. Equivalent practical experience — including bootcamps, self-taught work, career changes, or non-CS technical degrees — counts.
\n
\n
\n
\n
\n
\n- \n
Hands-on experience with Amazon Bedrock and/or AgentCore as a developer: runtime, gateways, memory, policy, guardrails, observability, evaluations, optimizations
\n \n\n
\n
\n
\n
\n
Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"\n
\n
About The Team And What We'll Build Together
\n
\n
\n
Kobie runs some of the largest loyalty programs in the world. We're building an internal agent platform on Amazon AgentCore that automates analyst workflows, surfaces insights from program data in Snowflake, and gives our teams an LLM-native way to work with complex loyalty logic.
\n
\n
\n
We're looking for a hands-on Lead AI Engineer to ship the hardest implementation work on that platform. You'll author the per-feature implementation specs that turn architectural decisions into work the team and our code agents can build against. You'll also build the load-bearing pieces yourself — the human-in-the-loop routing primitive, the reversibility-tier execution wrapper, the guardrails that make agent actions safe to deploy — and review PRs at a depth that lifts the standard for what we ship.
\n
\n
\n
Our team tends to be people who reason carefully, ship working code, and pick up new tools without a lot of hand-holding. We care less about the shape of your career than whether you've built things that held up.
\n
\n
\n
How We Think About AI
\n
\n
\n
We're building agents for an industry — loyalty marketing — that runs on judgment. The analysts and strategists we serve know things that don't live in any database: which clients can hear which feedback, when a campaign is technically sound but commercially wrong, what a number means versus what it shows. Our agents make their judgment go further; they don't replace it.
\n
\n
\n
That means we have strong views on where agents should and shouldn't act. As Lead, you turn those views into running code: which tools route to a human for approval, which run autonomously, what the refusal policies actually refuse. We're looking for someone with a considered view on cognitive offloading, the long-term effects of agent-mediated work on organizational capacity, and the discipline to build implementation safeguards that augment human judgment rather than supplant it.
\n
\n
\n
About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Business Intelligence","location":"Bengaluru, Karnataka","team":"Data Science","allLocations":["Bengaluru, Karnataka"]},"createdAt":1780309730837,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
\n
\n
About the team and what we will build together
\n
\n
\n
We’re looking for an Lead AI QA Engineer with 6+ years of experience who thrives on designing test strategies and evaluation harnesses for production-grade, agentic AI systems in addition to experience in ETL. You have strong Python skills, hands-on experience testing LLM-powered features (prompt regression, tool/function-call validation, RAG correctness, and structured-output schema checks), and working knowledge of evaluation frameworks such as RAGAS, DeepEval, LangSmith or Langfuse. You are comfortable writing solid SQL, automating tests with PyTest, exercising APIs through Postman or REST clients, and shipping test pipelines using Git, Docker and CI tooling like Jenkins or GitHub Actions.
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Kobie runs some of the largest loyalty programs in the world. We are building an internal agent platform on Dataiku that automates analyst workflows, surfaces insights from program data in Snowflake, and gives our teams an LLM-native way to work with complex loyalty logic. As an Lead AI QA Engineer on the India Tech Hub team, you will play a key role in protecting that platform — designing golden datasets, running LLM-as-judge and regression suites, and owning the quality bar for what goes to production. This is not a manual-only role: you will automate, build qa & automation strategies, roadmaps, instrument, monitor and partner closely with our U.S. AI & Innovation team and cross-functional partners across Engineering, Data, AI and Product.
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Design and build evaluation harnesses for agentic systems in Python — golden datasets, LLM-as-judge graders, multi-turn regression suites and trace-based assertions. In addition, develop framework to verify generated AI output.
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Author automated test suites for prompts, tools, structured outputs (Pydantic / JSON schema), retrieval pipelines (ETL Experience) and end-to-end agent workflows
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Validate guardrails around tool execution: auth scoping, input/output validation, PII and prompt-injection protections, and hallucination mitigation
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Participate in a collaborative DevOps environment, working closely with developers, AI engineers, Data Engineers, DBAs and product partners across environments
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In your first 90 days
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By the end of your first 90 days, you will have stood up at least one production-grade evaluation harness — golden dataset, LLM-as-judge graders and regression suite — wired into CI for an internal agent. You will have automated trace-based assertions running against staging traffic, a clear quality scorecard for at least one shipped agent, and a clear opinion about what our next testing investment should be.
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Working knowledge of evaluation frameworks such as RAGAS, DeepEval, LangSmith, Langfuse or comparable LLM-as-judge tooling
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Fluency with Git, Docker, REST APIs and at least one CI tool (GitHub Actions, Jenkins, GitLab CI or CircleCI)
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Hands-on experience with Dataiku DSS (Python / SQL recipes, scenarios, code environments, the dataiku and dataikuapi clients) or Dataiku Evaluations
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Experience with Snowflake, Snowpark, or Snowflake Cortex (Search, Analyst, Agents)
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Familiarity with multi-agent patterns: supervisor / router, subagent / handoff, reflection, human-in-the-loop
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Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"\n
\n
About the team and what we will build together
\n
\n
\n
We’re looking for an Lead AI QA Engineer with 6+ years of experience who thrives on designing test strategies and evaluation harnesses for production-grade, agentic AI systems in addition to experience in ETL. You have strong Python skills, hands-on experience testing LLM-powered features (prompt regression, tool/function-call validation, RAG correctness, and structured-output schema checks), and working knowledge of evaluation frameworks such as RAGAS, DeepEval, LangSmith or Langfuse. You are comfortable writing solid SQL, automating tests with PyTest, exercising APIs through Postman or REST clients, and shipping test pipelines using Git, Docker and CI tooling like Jenkins or GitHub Actions.
\n
\n
\n
Kobie runs some of the largest loyalty programs in the world. We are building an internal agent platform on Dataiku that automates analyst workflows, surfaces insights from program data in Snowflake, and gives our teams an LLM-native way to work with complex loyalty logic. As an Lead AI QA Engineer on the India Tech Hub team, you will play a key role in protecting that platform — designing golden datasets, running LLM-as-judge and regression suites, and owning the quality bar for what goes to production. This is not a manual-only role: you will automate, build qa & automation strategies, roadmaps, instrument, monitor and partner closely with our U.S. AI & Innovation team and cross-functional partners across Engineering, Data, AI and Product.
\n
\n
About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Infrastructure & Network","location":"Bengaluru, Karnataka","team":"Engineering","allLocations":["Bengaluru, Karnataka"]},"createdAt":1745497911802,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n\n\nAbout the team and what we will build together\nThe Kobie Engineering Team is a diverse group of individuals belonging to teams including DevOPS Engineering, Cloud Engineering, and System Administration. The overall goal of our team is to bridge the gap between different organizational units creating a collaborative environment where all teams are working together to benefit the organization and our various technology platforms. Additionally, we strive for excellence in delivering business needs to the organization in reliable and repeatable fashion in order to maximize our impact to the business bottom line.\n\nHow you will make an impact\nAs a Lead Cloud Engineer, you will be responsible for leading the design, implementation, and maintenance of our infrastructure and deployment pipelines. You will work closely with development and operations teams to ensure that our systems are scalable, reliable, and highly available. You will also be responsible for mentoring and training junior and mid-level engineers, and for driving the adoption of best practices and automation across the organization.\nLead the design, implementation, and maintenance of our infrastructure and deployment pipelines\nCollaborate with development and operations teams to improve software delivery processes\nMonitor and troubleshoot and implement automation allowing the self healing of production systems to ensure optimal performance\nLead the planning and implementation of automation designs and strategy to improve efficiency and reliability of our systems\nUnderstand and translate the business vision into technical roadmaps used to improve our infrastructure and deployment processes, identifying areas for optimization, cost savings, feature improvements, etc\nEvaluate current technology trends and make recommendations to the business for improvements and adoption\nMentor and train junior and mid-level engineers\nDrive the adoption of best practices and automation across the organization\nProvide technical leadership and support to development and IT teams as needed\nWhat you need to be successful\nWe are looking for six or more years of experience in the following areas:\nMastery of automation tools such as Jenkins, GitLab CI/CD, or similar\nStrong knowledge of programming concepts and design architecture in one or more languages\nExtensive experience with configuration management tools such as Ansible, Puppet, or Chef\nExtensive knowledge with containerization technologies like Docker and Kubernetes\nStrong Experience with monitoring and logging tools such as New Relic, Prometheus, ELK stack, or similar\nStrong Cloud infrastructure experience and certifications with OCI, AWS, Azure, or GCP\nExcellent communication and collaboration skills\n \n\n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
About the team and what we will build together
The Kobie Engineering Team is a diverse group of individuals belonging to teams including DevOPS Engineering, Cloud Engineering, and System Administration. The overall goal of our team is to bridge the gap between different organizational units creating a collaborative environment where all teams are working together to benefit the organization and our various technology platforms. Additionally, we strive for excellence in delivering business needs to the organization in reliable and repeatable fashion in order to maximize our impact to the business bottom line.
How you will make an impact
As a Lead Cloud Engineer, you will be responsible for leading the design, implementation, and maintenance of our infrastructure and deployment pipelines. You will work closely with development and operations teams to ensure that our systems are scalable, reliable, and highly available. You will also be responsible for mentoring and training junior and mid-level engineers, and for driving the adoption of best practices and automation across the organization.
Lead the design, implementation, and maintenance of our infrastructure and deployment pipelines
Collaborate with development and operations teams to improve software delivery processes
Monitor and troubleshoot and implement automation allowing the self healing of production systems to ensure optimal performance
Lead the planning and implementation of automation designs and strategy to improve efficiency and reliability of our systems
Understand and translate the business vision into technical roadmaps used to improve our infrastructure and deployment processes, identifying areas for optimization, cost savings, feature improvements, etc
Evaluate current technology trends and make recommendations to the business for improvements and adoption
Mentor and train junior and mid-level engineers
Drive the adoption of best practices and automation across the organization
Provide technical leadership and support to development and IT teams as needed
What you need to be successful
We are looking for six or more years of experience in the following areas:
Mastery of automation tools such as Jenkins, GitLab CI/CD, or similar
Strong knowledge of programming concepts and design architecture in one or more languages
Extensive experience with configuration management tools such as Ansible, Puppet, or Chef
Extensive knowledge with containerization technologies like Docker and Kubernetes
Strong Experience with monitoring and logging tools such as New Relic, Prometheus, ELK stack, or similar
Strong Cloud infrastructure experience and certifications with OCI, AWS, Azure, or GCP
Excellent communication and collaboration skills
","id":"98fb2c71-81f0-4ec6-b047-65acb8a54d79","lists":[{"text":"How you will make an impact","content":"As a Lead Cloud Engineer, you will be responsible for leading the design, implementation, and maintenance of our infrastructure and deployment pipelines. You will work closely with development and operations teams to ensure that our systems are scalable, reliable, and highly available. You will also be responsible for mentoring and training junior and mid-level engineers, and for driving the adoption of best practices and automation across the organization.Lead the design, implementation, and maintenance of our infrastructure and deployment pipelinesCollaborate with development and operations teams to improve software delivery processesMonitor and troubleshoot and implement automation allowing the self healing of production systems to ensure optimal performanceLead the planning and implementation of automation designs and strategy to improve efficiency and reliability of our systemsUnderstand and translate the business vision into technical roadmaps used to improve our infrastructure and deployment processes, identifying areas for optimization, cost savings, feature improvements, etcEvaluate current technology trends and make recommendations to the business for improvements and adoptionMentor and train junior and mid-level engineersDrive the adoption of best practices and automation across the organizationProvide technical leadership and support to development and IT teams as needed"},{"text":"What you need to be successful","content":"We are looking for six or more years of experience in the following areas:Mastery of automation tools such as Jenkins, GitLab CI/CD, or similarStrong knowledge of programming concepts and design architecture in one or more languagesExtensive experience with configuration management tools such as Ansible, Puppet, or ChefExtensive knowledge with containerization technologies like Docker and KubernetesStrong Experience with monitoring and logging tools such as New Relic, Prometheus, ELK stack, or similarStrong Cloud infrastructure experience and certifications with OCI, AWS, Azure, or GCPExcellent communication and collaboration skills"}],"text":"Lead Cloud Engineer","country":"IN","workplaceType":"hybrid","opening":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"About the team and what we will build together
The Kobie Engineering Team is a diverse group of individuals belonging to teams including DevOPS Engineering, Cloud Engineering, and System Administration. The overall goal of our team is to bridge the gap between different organizational units creating a collaborative environment where all teams are working together to benefit the organization and our various technology platforms. Additionally, we strive for excellence in delivering business needs to the organization in reliable and repeatable fashion in order to maximize our impact to the business bottom line.
How you will make an impact
As a Lead Cloud Engineer, you will be responsible for leading the design, implementation, and maintenance of our infrastructure and deployment pipelines. You will work closely with development and operations teams to ensure that our systems are scalable, reliable, and highly available. You will also be responsible for mentoring and training junior and mid-level engineers, and for driving the adoption of best practices and automation across the organization.
Lead the design, implementation, and maintenance of our infrastructure and deployment pipelines
Collaborate with development and operations teams to improve software delivery processes
Monitor and troubleshoot and implement automation allowing the self healing of production systems to ensure optimal performance
Lead the planning and implementation of automation designs and strategy to improve efficiency and reliability of our systems
Understand and translate the business vision into technical roadmaps used to improve our infrastructure and deployment processes, identifying areas for optimization, cost savings, feature improvements, etc
Evaluate current technology trends and make recommendations to the business for improvements and adoption
Mentor and train junior and mid-level engineers
Drive the adoption of best practices and automation across the organization
Provide technical leadership and support to development and IT teams as needed
What you need to be successful
We are looking for six or more years of experience in the following areas:
Mastery of automation tools such as Jenkins, GitLab CI/CD, or similar
Strong knowledge of programming concepts and design architecture in one or more languages
Extensive experience with configuration management tools such as Ansible, Puppet, or Chef
Extensive knowledge with containerization technologies like Docker and Kubernetes
Strong Experience with monitoring and logging tools such as New Relic, Prometheus, ELK stack, or similar
Strong Cloud infrastructure experience and certifications with OCI, AWS, Azure, or GCP
Excellent communication and collaboration skills
","descriptionBodyPlain":"About the team and what we will build together\nThe Kobie Engineering Team is a diverse group of individuals belonging to teams including DevOPS Engineering, Cloud Engineering, and System Administration. The overall goal of our team is to bridge the gap between different organizational units creating a collaborative environment where all teams are working together to benefit the organization and our various technology platforms. Additionally, we strive for excellence in delivering business needs to the organization in reliable and repeatable fashion in order to maximize our impact to the business bottom line.\n\nHow you will make an impact\nAs a Lead Cloud Engineer, you will be responsible for leading the design, implementation, and maintenance of our infrastructure and deployment pipelines. You will work closely with development and operations teams to ensure that our systems are scalable, reliable, and highly available. You will also be responsible for mentoring and training junior and mid-level engineers, and for driving the adoption of best practices and automation across the organization.\nLead the design, implementation, and maintenance of our infrastructure and deployment pipelines\nCollaborate with development and operations teams to improve software delivery processes\nMonitor and troubleshoot and implement automation allowing the self healing of production systems to ensure optimal performance\nLead the planning and implementation of automation designs and strategy to improve efficiency and reliability of our systems\nUnderstand and translate the business vision into technical roadmaps used to improve our infrastructure and deployment processes, identifying areas for optimization, cost savings, feature improvements, etc\nEvaluate current technology trends and make recommendations to the business for improvements and adoption\nMentor and train junior and mid-level engineers\nDrive the adoption of best practices and automation across the organization\nProvide technical leadership and support to development and IT teams as needed\nWhat you need to be successful\nWe are looking for six or more years of experience in the following areas:\nMastery of automation tools such as Jenkins, GitLab CI/CD, or similar\nStrong knowledge of programming concepts and design architecture in one or more languages\nExtensive experience with configuration management tools such as Ansible, Puppet, or Chef\nExtensive knowledge with containerization technologies like Docker and Kubernetes\nStrong Experience with monitoring and logging tools such as New Relic, Prometheus, ELK stack, or similar\nStrong Cloud infrastructure experience and certifications with OCI, AWS, Azure, or GCP\nExcellent communication and collaboration skills\n \n\n","hostedUrl":"https://jobs.lever.co/kobie/98fb2c71-81f0-4ec6-b047-65acb8a54d79","applyUrl":"https://jobs.lever.co/kobie/98fb2c71-81f0-4ec6-b047-65acb8a54d79/apply"},{"additionalPlain":"About Kobie \n\nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture. \n\nAs a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special. \n\nWe are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard. \nGiving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities. \n\nTo support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance. \n\nAs we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection. \nNow is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub. \n","additional":"About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Business Intelligence","location":"Bengaluru, Karnataka","team":"Innovation","allLocations":["Bengaluru, Karnataka"]},"createdAt":1780300196136,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
\n
\n
About the team and what we will build together
\n
\n
\n
We’re looking for a DevOps Engineer with 10+ years of experience who thrives on building reliable, secure and automated cloud platforms that power real business workflows. You have strong scripting skills (Python, Bash or Go), hands-on experience operating production environments (CI/CD, infrastructure-as-code, container orchestration, observability), and working knowledge of Terraform, Kubernetes and at least one major cloud (AWS, Azure or GCP). You are comfortable writing solid SQL when needed, automating with Git and CI tools like GitHub Actions or Jenkins, and shipping reliable infrastructure that other engineers love to use.
\n
\n
\n
Kobie runs some of the largest loyalty programs in the world. We are building an internal agent platform on Dataiku that automates analyst workflows, surfaces insights from program data in Snowflake, and gives our teams an LLM-native way to work with complex loyalty logic. As a Lead DevOps Engineer, you will play a key role in forming the roadmap for Data and AI Teams and building/supporting that platform — provisioning infrastructure, owning CI/CD, hardening security, and ensuring our services and agents run reliably at scale. This is not a back-office role: you will design, ship, monitor and iterate on infrastructure used by real teams, working closely with our U.S. Engineering and AI & Innovation teams and cross-functional partners across Engineering, Data, QA and Product.
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Own CI/CD pipelines in GitHub Actions, Jenkins or GitLab CI — build, test, security scanning, blue-green or canary deploys, and automated rollback
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Operate Kubernetes clusters (EKS, AKS or GKE) and container workloads with LENS, Helm, ArgoCD or Flux — including autoscaling, ingress, secrets and policy
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Build observability with Prometheus, Grafana, OpenTelemetry, ELK or Datadog — metrics, logs, traces, dashboards and SLO-driven alerting
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Implement security and compliance controls: IAM, SSO, secrets management (Vault / KMS), vulnerability scanning, policy-as-code (OPA, Checkov) and PCI-aware patterns
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Lead incident response — on-call, runbooks, blameless post-mortems, and continuous reliability work to drive down MTTR and toil
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Participate in a collaborative DevOps environment, working closely with developers, AI engineers, QA, DBAs and product partners across environments
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3+ years of hands-on work building CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI or CircleCI) and managing infrastructure as code (Terraform, Pulumi or CloudFormation)
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Working knowledge of Kubernetes (EKS, AKS or GKE) and container tooling (Docker, Helm, ArgoCD or Flux)
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Hands-on experience with observability stacks: New Relic, Prometheus, Grafana, OpenTelemetry, ELK or Datadog
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Experience with policy-as-code (OPA / Rego, Checkov, tfsec) and supply-chain security (SBOM, Sigstore)
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Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"\n
\n
About the team and what we will build together
\n
\n
\n
We’re looking for a DevOps Engineer with 10+ years of experience who thrives on building reliable, secure and automated cloud platforms that power real business workflows. You have strong scripting skills (Python, Bash or Go), hands-on experience operating production environments (CI/CD, infrastructure-as-code, container orchestration, observability), and working knowledge of Terraform, Kubernetes and at least one major cloud (AWS, Azure or GCP). You are comfortable writing solid SQL when needed, automating with Git and CI tools like GitHub Actions or Jenkins, and shipping reliable infrastructure that other engineers love to use.
\n
\n
\n
Kobie runs some of the largest loyalty programs in the world. We are building an internal agent platform on Dataiku that automates analyst workflows, surfaces insights from program data in Snowflake, and gives our teams an LLM-native way to work with complex loyalty logic. As a Lead DevOps Engineer, you will play a key role in forming the roadmap for Data and AI Teams and building/supporting that platform — provisioning infrastructure, owning CI/CD, hardening security, and ensuring our services and agents run reliably at scale. This is not a back-office role: you will design, ship, monitor and iterate on infrastructure used by real teams, working closely with our U.S. Engineering and AI & Innovation teams and cross-functional partners across Engineering, Data, QA and Product.
\n
\n
About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Production Support","location":"Bengaluru, Karnataka","team":"Production Support","allLocations":["Bengaluru, Karnataka"]},"createdAt":1774371859353,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n\n\nAbout the Team and What We’ll Build Together\nYou are a Lead Observability Engineer who will drive the strategy, adoption, and evolution of observability across all production and delivery environments. You will play a critical role in ensuring system reliability, performance visibility, and proactive issue resolution across our platforms.\nYou will operate at the intersection of Engineering, DevOps, and Production Support, bringing structure, standardization, and intelligence to how we monitor and manage systems. You will lead the shift from reactive operations to proactive, AI-driven observability and automated reliability.\nIn this role, you will:\nOwn and evolve the observability platform (e.g., New Relic) to provide end-to-end visibility across applications and infrastructure\nEstablish standards for monitoring, alerting, dashboards, and telemetry (logs, metrics, traces)\nLeverage AIOps capabilities to improve anomaly detection, reduce noise, and accelerate root cause analysis\nDrive automation and self-healing workflows to minimize manual intervention and improve system resilience\nCollaborate across teams to ensure systems are observable by design and aligned with reliability goals\nContinuously analyze system behavior and incident patterns to improve performance, scalability, and uptime\nYou will be part of a team focused on building ahighly reliable, data-driven, and scalable operational ecosystem, where observability is a core foundation for engineering excellence.\n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
\n
About the Team and What We’ll Build Together
\n
You are a Lead Observability Engineer who will drive the strategy, adoption, and evolution of observability across all production and delivery environments. You will play a critical role in ensuring system reliability, performance visibility, and proactive issue resolution across our platforms.
\n
You will operate at the intersection of Engineering, DevOps, and Production Support, bringing structure, standardization, and intelligence to how we monitor and manage systems. You will lead the shift from reactive operations to proactive, AI-driven observability and automated reliability.
\n
In this role, you will:
\n
\n- Own and evolve the observability platform (e.g., New Relic) to provide end-to-end visibility across applications and infrastructure
\n- Establish standards for monitoring, alerting, dashboards, and telemetry (logs, metrics, traces)
\n- Leverage AIOps capabilities to improve anomaly detection, reduce noise, and accelerate root cause analysis
\n- Drive automation and self-healing workflows to minimize manual intervention and improve system resilience
\n- Collaborate across teams to ensure systems are observable by design and aligned with reliability goals
\n- Continuously analyze system behavior and incident patterns to improve performance, scalability, and uptime
\n
\n
You will be part of a team focused on building a highly reliable, data-driven, and scalable operational ecosystem, where observability is a core foundation for engineering excellence.
\n
\n
Lead the observability strategy and execution, ensuring comprehensive visibility across all production and delivery environments.
\n
· Own and govern the enterprise observability platform (New Relic or equivalent tools such as Datadog or Dynatrace) and ensure consistent monitoring standards across systems.
\n
· Explore and adopt AI-driven monitoring capabilities (AIOps) to automate anomaly detection, reduce alert fatigue, and enable predictive problem management.
\n
· Collaborate closely with Production Support (L1/L2), DevOps, CloudOps, Software Engineering, and Database teams to triage complex production issues and accelerate incident resolution.
\n
· Act as the operational coordinator during service-impacting events, organizing workflows, managing cross-team dependencies, and providing structured updates to leadership.
\n
· Design and implement automated remediation workflows and self-healing mechanisms for recurring incidents.
\n
· Analyze telemetry data (logs, metrics, traces) to identify incident patterns and systemic anomalies, and continuously refine alert thresholds and routing logic.
\n
· Develop and maintain dynamic dashboards that reflect real-time system health, application performance, and infrastructure behavior.
\n
· Define and track reliability metrics such as SLOs, SLIs, MTTD, and MTTR to improve service reliability.
\n
· Ensure clear, timely communication with stakeholders during incidents and operational events.
\n
· Drive organization-wide adoption of observability best practices through documentation, training, and knowledge sharing.
\n
\n
8–10+ years of experience in observability, site reliability engineering (SRE), DevOps, or advanced production operations in large-scale enterprise environments.
\n
· Expert-level hands-on experience implementing and optimizing observability platforms such as New Relic, Datadog, Dynatrace, or Splunk.
\n
· Strong understanding of monitoring fundamentals including logs, metrics, traces, and alerting strategies.
\n
· Experience working with cloud-native architectures (AWS preferred).
\n
· Familiarity with containerized environments and orchestration platforms such as Kubernetes.
\n
· Experience integrating observability practices into CI/CD pipelines to ensure applications are observable by design.
\n
· Strong understanding of incident management, problem management, and change management practices (ITIL concepts).
\n
· Demonstrated ability to analyze telemetry data to identify patterns, detect anomalies, and improve operational reliability.
\n
· Strong leadership and collaboration skills with the ability to coordinate across engineering, DevOps, and operations teams.
\n
· Excellent communication skills and a strong focus on operational excellence and continuous improvement.
\n
Nice to Have
\n
· Experience implementing AI/ML capabilities within observability tools for anomaly detection and predictive monitoring.
\n
· Familiarity with AIOps platforms and automated remediation workflows.
\n
· Experience with event streaming platforms such as Kafka for telemetry ingestion or real-time data processing.
\n
· Basic understanding of application architecture and troubleshooting distributed systems.
\n
· Experience with automation frameworks or serverless workflows (e.g., AWS Lambda, scripting, or infrastructure automation).
\n
Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"\n
About the Team and What We’ll Build Together
\n
You are a Lead Observability Engineer who will drive the strategy, adoption, and evolution of observability across all production and delivery environments. You will play a critical role in ensuring system reliability, performance visibility, and proactive issue resolution across our platforms.
\n
You will operate at the intersection of Engineering, DevOps, and Production Support, bringing structure, standardization, and intelligence to how we monitor and manage systems. You will lead the shift from reactive operations to proactive, AI-driven observability and automated reliability.
\n
In this role, you will:
\n
\n- Own and evolve the observability platform (e.g., New Relic) to provide end-to-end visibility across applications and infrastructure
\n- Establish standards for monitoring, alerting, dashboards, and telemetry (logs, metrics, traces)
\n- Leverage AIOps capabilities to improve anomaly detection, reduce noise, and accelerate root cause analysis
\n- Drive automation and self-healing workflows to minimize manual intervention and improve system resilience
\n- Collaborate across teams to ensure systems are observable by design and aligned with reliability goals
\n- Continuously analyze system behavior and incident patterns to improve performance, scalability, and uptime
\n
\n
You will be part of a team focused on building a highly reliable, data-driven, and scalable operational ecosystem, where observability is a core foundation for engineering excellence.
\n
About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Infrastructure & Network","location":"Bengaluru, Karnataka","team":"Engineering","allLocations":["Bengaluru, Karnataka"]},"createdAt":1776848136654,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n\n\nAbout the team and what we will build together \nThe Cloud Engineering team is focused on building enterprise-grade cloud infrastructure with a strong emphasis on automation, quality, security, and scalability while maintaining operational efficiency as the organization grows. \nAs a Cloud Engineering Manager, you will lead the design, delivery, and operation of scalable, secure, and highly available cloud platforms that power our client solutions. You will partner closely with business stakeholders and other engineering teams to translate requirements into resilient architectures, while ensuring operational excellence across all environments. You will be responsible for mentoring and developing your team, driving adoption of AI automation and best practices, and ensuring that solutions are delivered with a strong focus on quality, security, and efficiency. Your leadership will directly influence platform stability, time to market, and the organization’s ability to scale without increasing operational overhead. \n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
\n
\n
About the team and what we will build together
\n
\n
\n
The Cloud Engineering team is focused on building enterprise-grade cloud infrastructure with a strong emphasis on automation, quality, security, and scalability while maintaining operational efficiency as the organization grows.
\n
\n
\n
As a Cloud Engineering Manager, you will lead the design, delivery, and operation of scalable, secure, and highly available cloud platforms that power our client solutions. You will partner closely with business stakeholders and other engineering teams to translate requirements into resilient architectures, while ensuring operational excellence across all environments. You will be responsible for mentoring and developing your team, driving adoption of AI automation and best practices, and ensuring that solutions are delivered with a strong focus on quality, security, and efficiency. Your leadership will directly influence platform stability, time to market, and the organization’s ability to scale without increasing operational overhead.
\n
\n
\n
\n
\n
\n
\n- \n
Lead, mentor, and develop a team of cloud engineers, fostering accountability, ownership, and continuous improvement
\n \n\n
\n
\n
\n- \n
Own the end-to-end delivery of cloud engineering initiatives, ensuring solutions meet performance, reliability, and security standards
\n \n\n
\n
\n
\n
\n
\n- \n
Drive the creation and upkeep of technical documentation, ensuring it is complete, current, and accessible
\n \n\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Strong understanding of cloud architecture principles, including high availability, scalability, and cost optimization
\n \n\n
\n
\n
\n
\n
\n
\n- \n
Hands-on experience with automation and CI/CD tooling (GitHub Actions, Jenkins, Azure DevOps, or similar), with preference for Ansible and AWX
\n \n\n
\n
\n
\n
\n
\n
\n- \n
Strong communication skills, with the ability to tailor messaging for executive, business, and technical audiences
\n \n\n
\n
\n
Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"\n
\n
About the team and what we will build together
\n
\n
\n
The Cloud Engineering team is focused on building enterprise-grade cloud infrastructure with a strong emphasis on automation, quality, security, and scalability while maintaining operational efficiency as the organization grows.
\n
\n
\n
As a Cloud Engineering Manager, you will lead the design, delivery, and operation of scalable, secure, and highly available cloud platforms that power our client solutions. You will partner closely with business stakeholders and other engineering teams to translate requirements into resilient architectures, while ensuring operational excellence across all environments. You will be responsible for mentoring and developing your team, driving adoption of AI automation and best practices, and ensuring that solutions are delivered with a strong focus on quality, security, and efficiency. Your leadership will directly influence platform stability, time to market, and the organization’s ability to scale without increasing operational overhead.
\n
\n
About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Software Engineering","location":"Bengaluru, Karnataka","team":"Software Engineering","allLocations":["Bengaluru, Karnataka"]},"createdAt":1775491371017,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n\n\nAbout the team and what we will build together\n \nThe Manager of Software Engineering leads one or more Agile development squads within the Software Engineering group at Kobie. As part of our strategic roadmap and client implementations, this role focuses on delivering scalable, high-quality software solutions while supporting the growth and development of the engineering team.\n \nAs a key leader within the team, you will work closely with Product Owners, QA, Architects, and other stakeholders to translate business requirements into well-designed technical solutions. You will guide a team of skilled engineers in building and delivering reliable software, while fostering strong engineering practices and a collaborative team environment.\n \nYou will play an active role in day-to-day delivery, sprint execution, and team enablement ensuring predictable outcomes, high-quality releases, and continuous improvement. This includes supporting resource planning, mentoring engineers, and helping the team grow both technically and professionally.\n \nIn this role, you will build strong partnerships with product and cross-functional teams, gaining a deep understanding of business needs and contributing to solutions that leverage modern technologies within a scalable platform ecosystem.\n \nThe Manager of Software Engineering is responsible for driving team momentum, maintaining high standards of execution, and ensuring alignment between engineering efforts and product goals. You will also help communicate technical approaches and decisions effectively to both technical and non-technical stakeholders, building strong working relationships across the organization. \n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
About the team and what we will build together
\n
\nThe Manager of Software Engineering leads one or more Agile development squads within the Software Engineering group at Kobie. As part of our strategic roadmap and client implementations, this role focuses on delivering scalable, high-quality software solutions while supporting the growth and development of the engineering team.
\n
\nAs a key leader within the team, you will work closely with Product Owners, QA, Architects, and other stakeholders to translate business requirements into well-designed technical solutions. You will guide a team of skilled engineers in building and delivering reliable software, while fostering strong engineering practices and a collaborative team environment.
\n
\nYou will play an active role in day-to-day delivery, sprint execution, and team enablement ensuring predictable outcomes, high-quality releases, and continuous improvement. This includes supporting resource planning, mentoring engineers, and helping the team grow both technically and professionally.
\n
\nIn this role, you will build strong partnerships with product and cross-functional teams, gaining a deep understanding of business needs and contributing to solutions that leverage modern technologies within a scalable platform ecosystem.
\n
\nThe Manager of Software Engineering is responsible for driving team momentum, maintaining high standards of execution, and ensuring alignment between engineering efforts and product goals. You will also help communicate technical approaches and decisions effectively to both technical and non-technical stakeholders, building strong working relationships across the organization.
","id":"a41a4ee6-1645-4eb8-8687-f541dea2ffac","lists":[{"text":"How You Will Make an Impact","content":"\n
· Lead one or more Agile development squads within the Software Engineering group, delivering scalable and high-quality platform capabilities and client solutions.
\n
· Partner closely with Product Owners, Solution Architects and the teams to translate business requirements into well-designed technical solutions.
\n
· Drive end-to-end delivery of engineering initiatives, ensuring predictable execution, high quality, and alignment with product and client implementation goals.
\n
· Mentor and support engineers through technical guidance, coaching, and performance feedback, helping them grow their skills and careers.
\n
· Contribute to the design and development of modern distributed systems and microservices architectures.
\n
· Champion strong engineering practices, including code quality, automated testing, documentation, and operational readiness.
\n
· Work with QA and SDET teams to improve test automation coverage and quality engineering practices across Agile squads.
\n
· Demonstrated ability to define and evolve CI/CD strategies and infrastructure, enabling automated, secure, and efficient deployments.
\n
· Foster a collaborative and inclusive team environment that drives team momentum, knowledge sharing, and continuous improvement.
\n
· 8–10 years of software development experience, with 2+ years of engineering leadership or team management.
\n· Proven experience leading Agile development teams delivering production-grade software systems.
\n· Hands-on expertise in modern backend and frontend technologies (e.g., Java, Spring, Angular) and testing methodologies.
\n· Strong understanding of modern Java architecture including event-driven design, Kafka, pub/sub messaging patterns, and scalable microservices.
\n· Familiarity with event-driven design and messaging platforms such as Kafka or similar pub/sub systems.
\n· Experience running production workloads in cloud-based, containerized environments using tools such as Docker, Kubernetes, and Terraform.
\n· Demonstrated ability to define and evolve CI/CD strategies and infrastructure, enabling automated, secure, and efficient deployments.
\n· Knowledge of test automation strategy and frameworks, including test coverage analysis, parallel test execution, and integration into CI pipelines.
\n· Experience with testing tools such as Playwright, Selenium, Rest Assured, Postman, SoapUI, or similar frameworks and test-first development approaches, preferably BDD.
\n· Strong communication and collaboration skills with the ability to work effectively with cross-functional teams in a matrixed organization.
\n· Ability to mentor engineers, drive team accountability, and maintain focus on delivering high-quality outcomes.
"}],"text":"Manager, Software Engineering","country":"IN","workplaceType":"hybrid","opening":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"About the team and what we will build together
\n
\nThe Manager of Software Engineering leads one or more Agile development squads within the Software Engineering group at Kobie. As part of our strategic roadmap and client implementations, this role focuses on delivering scalable, high-quality software solutions while supporting the growth and development of the engineering team.
\n
\nAs a key leader within the team, you will work closely with Product Owners, QA, Architects, and other stakeholders to translate business requirements into well-designed technical solutions. You will guide a team of skilled engineers in building and delivering reliable software, while fostering strong engineering practices and a collaborative team environment.
\n
\nYou will play an active role in day-to-day delivery, sprint execution, and team enablement ensuring predictable outcomes, high-quality releases, and continuous improvement. This includes supporting resource planning, mentoring engineers, and helping the team grow both technically and professionally.
\n
\nIn this role, you will build strong partnerships with product and cross-functional teams, gaining a deep understanding of business needs and contributing to solutions that leverage modern technologies within a scalable platform ecosystem.
\n
\nThe Manager of Software Engineering is responsible for driving team momentum, maintaining high standards of execution, and ensuring alignment between engineering efforts and product goals. You will also help communicate technical approaches and decisions effectively to both technical and non-technical stakeholders, building strong working relationships across the organization.
","descriptionBodyPlain":"About the team and what we will build together\n \nThe Manager of Software Engineering leads one or more Agile development squads within the Software Engineering group at Kobie. As part of our strategic roadmap and client implementations, this role focuses on delivering scalable, high-quality software solutions while supporting the growth and development of the engineering team.\n \nAs a key leader within the team, you will work closely with Product Owners, QA, Architects, and other stakeholders to translate business requirements into well-designed technical solutions. You will guide a team of skilled engineers in building and delivering reliable software, while fostering strong engineering practices and a collaborative team environment.\n \nYou will play an active role in day-to-day delivery, sprint execution, and team enablement ensuring predictable outcomes, high-quality releases, and continuous improvement. This includes supporting resource planning, mentoring engineers, and helping the team grow both technically and professionally.\n \nIn this role, you will build strong partnerships with product and cross-functional teams, gaining a deep understanding of business needs and contributing to solutions that leverage modern technologies within a scalable platform ecosystem.\n \nThe Manager of Software Engineering is responsible for driving team momentum, maintaining high standards of execution, and ensuring alignment between engineering efforts and product goals. You will also help communicate technical approaches and decisions effectively to both technical and non-technical stakeholders, building strong working relationships across the organization. \n","hostedUrl":"https://jobs.lever.co/kobie/a41a4ee6-1645-4eb8-8687-f541dea2ffac","applyUrl":"https://jobs.lever.co/kobie/a41a4ee6-1645-4eb8-8687-f541dea2ffac/apply"},{"additionalPlain":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. \n \nA place for all We celebrate and embrace diversity at Kobie! \nEmployment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. \n \nWe are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. \n \nReady to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! \n","additional":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!
","categories":{"commitment":"Full-Time","department":"Delivery","location":"St. Petersburg, Florida","team":"Delivery","allLocations":["St. Petersburg, Florida","Atlanta Georgia","Annapolis, Maryland","Baton Rouge, Louisiana","Hartford, Connecticut","Indianapolis, Indiana","Jackson, Mississippi","St. Louis, Missouri","Richmond, Virginia","Philadelphia, Pennsylvania","Minneapolis, Minnesota","Dallas, Texas","Chicago, Illinois","Boston, Massachusetts","Denver, Colorado"]},"createdAt":1769531015471,"descriptionPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n\n\nAbout the team and what we'll build together \n \nThe Operations Manager is responsible for supporting the improvement of organizational efficiency, specifically programmatic, technical, and client centric operations to accelerate development and ensure long-term success. A qualified and ambitious candidate can combine analytical skills with creativity to add to the organization towards achieving greater operational efficiency and growth. The perfect candidate will have a passion for the Kobie mission and will possess a strong understanding of the business to be able to contribute to the organizational strategic planning process. The position allows a candidate to focus on the logistics of a technical operations team while having regular interactions with the client, the internal client support team, IT Engineering Team, and other professionals as required.\n","description":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
About the team and what we'll build together
\n
\nThe Operations Manager is responsible for supporting the improvement of organizational efficiency, specifically programmatic, technical, and client centric operations to accelerate development and ensure long-term success. A qualified and ambitious candidate can combine analytical skills with creativity to add to the organization towards achieving greater operational efficiency and growth. The perfect candidate will have a passion for the Kobie mission and will possess a strong understanding of the business to be able to contribute to the organizational strategic planning process. The position allows a candidate to focus on the logistics of a technical operations team while having regular interactions with the client, the internal client support team, IT Engineering Team, and other professionals as required.
","id":"4c26efcb-3671-4d56-881c-bbaab535dacb","lists":[{"text":"How you will make an impact ","content":"\nOrganizational Management: \n\nManage the daily operational logistics of the intra-Kobie team respective to the client assigned.\nRegularly evaluate the efficiency of organization procedures according to objectives and apply improvements.\nWorking with client services team and technology team on the implementation and tracking of client’s requirements for program success\nHelp maintain effective working relationships with affiliate client organization, and other members of the Kobie Team.\nCoordinate with external partners and vendors to optimize program delivery and ensure seamless integration of third-party services.\n\n\nOperational Excellence:\n\nEstablish and maintain operational processes and procedures to ensure the efficient delivery of projects/objectives.\nIdentify and implement automation and optimization opportunities to streamline operations and enhance scalability.\nProactively address operational challenges and resolve issues to minimize impact on customer experience.\n\n\nProgramming Support: \n\nSupport the creation and execution of client programs.\nAid with program, client, and intra-team logistics.\nSupport strategic vision and the sustainability of programming.\nLead program and support including facilitation, leading discussions, delivering results and success.\nBuild on program initiatives to drive additional impact through program results, growth, and/or creation of additional revenue impacting development.\nServe as point of contact and maintain positive and effective relationships with client, internal client team, and others as required.\nDevelop and implement strategic plans for loyalty rewards programs, aligned with business objectives and customer needs.\nMonitor program performance metrics and KPIs to identify trends, opportunities, and areas for improvement.\nOversee the end-to-end execution of rewards programs and deliverables.\n\n\n\n
"},{"text":"What you need to be successful","content":"\nOperations experience a plus\nStrong organizational and management skills\nExcellent communication skills – written and verbal.\nProblem solving skills\nHigh level of curiosity\nAbility to prioritize and manage in a constantly changing environment.\nAbility to think strategically and help create the vision for the client.\nIntra-Team coordination and leadership skills\nCommitment to the mission, Kobie values, and goals of the client\nSystems Experience:\n\nExperience Workflow management tools /Project Tracking Software preferred\nMS Office Suite\nEnterprise application management experience\n\n\n"}],"text":"Operations Manager","country":"US","workplaceType":"remote","opening":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
","openingPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n","descriptionBody":"About the team and what we'll build together
\n
\nThe Operations Manager is responsible for supporting the improvement of organizational efficiency, specifically programmatic, technical, and client centric operations to accelerate development and ensure long-term success. A qualified and ambitious candidate can combine analytical skills with creativity to add to the organization towards achieving greater operational efficiency and growth. The perfect candidate will have a passion for the Kobie mission and will possess a strong understanding of the business to be able to contribute to the organizational strategic planning process. The position allows a candidate to focus on the logistics of a technical operations team while having regular interactions with the client, the internal client support team, IT Engineering Team, and other professionals as required.
","descriptionBodyPlain":"About the team and what we'll build together \n \nThe Operations Manager is responsible for supporting the improvement of organizational efficiency, specifically programmatic, technical, and client centric operations to accelerate development and ensure long-term success. A qualified and ambitious candidate can combine analytical skills with creativity to add to the organization towards achieving greater operational efficiency and growth. The perfect candidate will have a passion for the Kobie mission and will possess a strong understanding of the business to be able to contribute to the organizational strategic planning process. The position allows a candidate to focus on the logistics of a technical operations team while having regular interactions with the client, the internal client support team, IT Engineering Team, and other professionals as required.\n","hostedUrl":"https://jobs.lever.co/kobie/4c26efcb-3671-4d56-881c-bbaab535dacb","applyUrl":"https://jobs.lever.co/kobie/4c26efcb-3671-4d56-881c-bbaab535dacb/apply"},{"additionalPlain":"About Kobie \n\nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture. \n\nAs a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special. \n\nWe are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard. \nGiving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities. \n\nTo support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance. \n\nAs we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection. \nNow is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub. \n","additional":"About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Product Owner","location":"Bengaluru, Karnataka","team":"Product Owner","allLocations":["Bengaluru, Karnataka"]},"createdAt":1762975941811,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n\n\nThe Product Owner team makes Kobie's strategic product vision a reality through the development of technology solutions. We drive projects forward, collaborating with development teams and stakeholders to deliver unparalleled personalized experiences to customers worldwide. We are quick on our feet, using critical thinking and creative problem solving to optimize the value of products released. We champion platform standards to achieve long-lasting, quality outcomes that help our clients grow enterprise value through loyalty. \n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
The Product Owner team makes Kobie's strategic product vision a reality through the development of technology solutions. We drive projects forward, collaborating with development teams and stakeholders to deliver unparalleled personalized experiences to customers worldwide. We are quick on our feet, using critical thinking and creative problem solving to optimize the value of products released. We champion platform standards to achieve long-lasting, quality outcomes that help our clients grow enterprise value through loyalty.
","id":"ae307bae-dd2b-4873-99b4-66373dc349a5","lists":[{"text":"How you will make an impact ","content":"Lead design and execution of roadmap enhancementsto Kobie Alchemy® Loyalty Cloud's loyalty decisioning (Experience Engine) and experience delivery (Producer) technology product suites. Gather requirements across clients and industry verticals to identify scope and maximize reusability of new feature requests. Manage the product backlogincluding dependencies, priority, sequence, strategy, and business objectives. Identify and address challenges that arise during the product development lifecycle, collaborating with team members to find creative solutions and keep development on track. Provide mechanisms for teams and stakeholders to view and track team and product work progress across releases and major product milestones. Share vision and purpose for all product development efforts, gaininginterest and buy-in from various audiences, including business and technical roles at multiple levels of the organization. Be a steward for excellence in your domain of expertise, advocating for and evolving platform standards while building the team's shared understanding. "},{"text":"What you need to be successful ","content":"7+ years working in a Product Owner, Business Systems Analyst, Product Manager, or similar role Demonstrated experience driving Agile/Scrum delivery projects that involve web-based software development and 3rd party integrations via API and batch Strong technical background, with a knack for translating concepts into language business and tech roles can understand Dot connector, ability to identify patterns and navigate complex challenges Loyalty product, program, or industry experience a plus Familiarity with UX research and best practices a plus PMI-PBA/CBAP/CSPO/PSPO certification a plus Bachelor's degree "}],"text":"Product Owner","country":"IN","workplaceType":"hybrid","opening":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"The Product Owner team makes Kobie's strategic product vision a reality through the development of technology solutions. We drive projects forward, collaborating with development teams and stakeholders to deliver unparalleled personalized experiences to customers worldwide. We are quick on our feet, using critical thinking and creative problem solving to optimize the value of products released. We champion platform standards to achieve long-lasting, quality outcomes that help our clients grow enterprise value through loyalty.
","descriptionBodyPlain":"The Product Owner team makes Kobie's strategic product vision a reality through the development of technology solutions. We drive projects forward, collaborating with development teams and stakeholders to deliver unparalleled personalized experiences to customers worldwide. We are quick on our feet, using critical thinking and creative problem solving to optimize the value of products released. We champion platform standards to achieve long-lasting, quality outcomes that help our clients grow enterprise value through loyalty. \n","hostedUrl":"https://jobs.lever.co/kobie/ae307bae-dd2b-4873-99b4-66373dc349a5","applyUrl":"https://jobs.lever.co/kobie/ae307bae-dd2b-4873-99b4-66373dc349a5/apply"},{"additionalPlain":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. \n \nA place for all We celebrate and embrace diversity at Kobie! \nEmployment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. \n \nWe are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. \n \nReady to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! \n","additional":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!
","categories":{"commitment":"Full-Time","department":"Product","location":"St. Petersburg, Florida","team":"Product","allLocations":["St. Petersburg, Florida"]},"createdAt":1778009567739,"descriptionPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n\n\nThe Product Owner team makes Kobie's strategic product vision a reality through the development of technology solutions. We drive projects forward, collaborating with development teams and stakeholders to deliver unparalleled personalized experiences to customers worldwide. We are quick on our feet, using critical thinking and creative problem solving to optimize the value of products released. We champion platform standards to achieve long-lasting, quality outcomes that help our clients grow enterprise value through loyalty.\n","description":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
The Product Owner team makes Kobie's strategic product vision a reality through the development of technology solutions. We drive projects forward, collaborating with development teams and stakeholders to deliver unparalleled personalized experiences to customers worldwide. We are quick on our feet, using critical thinking and creative problem solving to optimize the value of products released. We champion platform standards to achieve long-lasting, quality outcomes that help our clients grow enterprise value through loyalty.
","id":"be34034e-72b6-41e1-9d9e-e9abde61f46f","lists":[{"text":"How you will make an Impact","content":"\n\n
Lead design and execution of roadmap enhancements to Kobie Alchemy® Loyalty Cloud's loyalty decisioning (Experience Engine) and experience delivery (Producer) technology product suites.\n
Gather requirements across clients and industry verticals to identify scope and maximize reusability of new feature requests.\n
Manage the product backlog including dependencies, priority, sequence, strategy, and business objectives.\n
Identify and address challenges that arise during the product development lifecycle, collaborating with team members to find creative solutions and keep development on track.\n
Provide mechanisms for teams and stakeholders to view and track team and product work progress across releases and major product milestones.\n
Share vision and purpose for all product development efforts, gaining interest and buy-in from various audiences, including business and technical roles at multiple levels of the organization.\n
Be a steward for excellence in your domain of expertise, advocating for and evolving platform standards while building the team's shared understanding.\n
\n\n\n
\n\n
5+ years working in a Product Owner, Business Systems Analyst, Product Manager, or similar role\n
Demonstrated experience driving Agile/Scrum delivery projects that involve web-based software development and 3rd party integrations via API and batch\n
Strong technical background, with a knack for translating concepts into language business and tech roles can understand\n
Dot connector, ability to identify patterns and navigate complex challenges\n
Loyalty product, program, or industry experience a plus\n
Familiarity with UX research and best practices a plus\n
PMI-PBA/CBAP/CSPO/PSPO certification a plus \n
Bachelor's degree\n
\n\n\n
Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
","openingPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n","descriptionBody":"The Product Owner team makes Kobie's strategic product vision a reality through the development of technology solutions. We drive projects forward, collaborating with development teams and stakeholders to deliver unparalleled personalized experiences to customers worldwide. We are quick on our feet, using critical thinking and creative problem solving to optimize the value of products released. We champion platform standards to achieve long-lasting, quality outcomes that help our clients grow enterprise value through loyalty.
","descriptionBodyPlain":"The Product Owner team makes Kobie's strategic product vision a reality through the development of technology solutions. We drive projects forward, collaborating with development teams and stakeholders to deliver unparalleled personalized experiences to customers worldwide. We are quick on our feet, using critical thinking and creative problem solving to optimize the value of products released. We champion platform standards to achieve long-lasting, quality outcomes that help our clients grow enterprise value through loyalty.\n","hostedUrl":"https://jobs.lever.co/kobie/be34034e-72b6-41e1-9d9e-e9abde61f46f","applyUrl":"https://jobs.lever.co/kobie/be34034e-72b6-41e1-9d9e-e9abde61f46f/apply"},{"additionalPlain":"Ready to Apply? Here’s What to Expect Next!\n1. Submit your application online today.\n2. After we receive it, you’ll receive an email invite to complete a short online assessment. This helps us understand your communication style and gives you the chance to show your strengths beyond your résumé.\n3. Watch for an email from Kobie Marketing (no-reply@hire.lever.com) with your assessment link, it’s not spam, we promise!\n4. Candidates who complete the assessment are reviewed first and fast-tracked for interviews.\nWe’re excited to learn more about you and see how your strengths could shine here at Kobie!\nJoin a team where your voice matters, your work has purpose, and your growth is supported.\n \nWe can’t wait to hear from you!\n\n\nWho we are \nAs a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. Our Contact Center helps us deliver that end-to-end loyalty solution all the way down to the consumers experience. \n \n \nA place for all \nWe celebrate and embrace diversity at Kobie! \nEmployment at Kobie is based solely on an individual's merit and qualifications, directly related to professional competence. We do not discriminate against any teammate or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. \n \nWe are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. \n \nReady to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and let’s build something amazing together \n","additional":"Ready to Apply? Here’s What to Expect Next!
\n1. Submit your application online today.
\n2. After we receive it, you’ll receive an email invite to complete a short online assessment. This helps us understand your communication style and gives you the chance to show your strengths beyond your résumé.
\n3. Watch for an email from Kobie Marketing (no-reply@hire.lever.com) with your assessment link, it’s not spam, we promise!
\n4. Candidates who complete the assessment are reviewed first and fast-tracked for interviews.
\nWe’re excited to learn more about you and see how your strengths could shine here at Kobie!
\nJoin a team where your voice matters, your work has purpose, and your growth is supported.
\n
\nWe can’t wait to hear from you!
Who we are
As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. Our Contact Center helps us deliver that end-to-end loyalty solution all the way down to the consumers experience.
A place for all
We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, directly related to professional competence. We do not discriminate against any teammate or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and let’s build something amazing together
","categories":{"commitment":"Full-Time","department":"Contact Center","location":"St. Petersburg, Florida","team":"Contact Center","allLocations":["St. Petersburg, Florida","Atlanta Georgia","Jackson, Mississippi","Oklahoma City, Oklahoma","Nashville, Tennessee","Dallas, Texas"]},"createdAt":1688135073167,"descriptionPlain":"Join a National Top Workplace \nNamed a Top Workplace in the USA, and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are Leaders in loyalty, helping brands build lasting emotional connections with their consumers. Our Contact Center has been recognized by the Stevie Awards for outstanding customer service provided to our client's customers. Join our team where the best and brightest work. \n\nWe are headquartered in sunny St. Petersburg, Florida. And we are proud to offer all teammates the freedom and flexibility to work remotely, 7 company-wide holidays, and a diverse suite of benefits that prioritize your well-being. \n \nWhen you join Kobie, you’re joining a valued-led team that invests in your growth—both professionally and personally. \n\n\nWork from home! High-speed internet service/wifi required. \nMust be located full time in Florida, Georgia, Louisiana, Mississippi, Oklahoma,Tennessee or Texas\n \nPotential to earn performance bonuses of up to $350/month\n \nAbout the team and what we’ll build together \nHere at Kobie’s Customer Care Loyalty Center, our mission is simple but powerful: we deliver loyalty through every interaction. As the frontline of the customer experience, our team exists to solve problems, build trust, and strengthen the connection between brands and their customers.\n \nWe equip our team with industry-leading technology, including AI-powered tools that help you deliver smarter, faster, and more personalized service. You’ll be supported by systems that work with you and not against you so you can focus on what matters most: the customer.\n \nOur Culture\nKobie is more than a workplace—we’re a community of people who care deeply about what we do and how we do it. Our team has earned national recognition for outstanding service and employee satisfaction because we invest in our employees. \n \nWhy Join the Kobie Customer Care Team?\nIf you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here. At Kobie, you’ll be more than a voice. You’ll be the reason someone stays loyal! We’ve been recognized as a Top Workplace USA and a Top Remote Workplace because we put people first—our customers and our teammates. Our agents are empowered by smart technology, including AI-powered tools and a leadership team that listens, cares, coaches, and celebrates your wins. If you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here!\n \n \n","description":"Join a National Top Workplace
Named a Top Workplace in the USA, and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are Leaders in loyalty, helping brands build lasting emotional connections with their consumers. Our Contact Center has been recognized by the Stevie Awards for outstanding customer service provided to our client's customers. Join our team where the best and brightest work.
We are headquartered in sunny St. Petersburg, Florida. And we are proud to offer all teammates the freedom and flexibility to work remotely, 7 company-wide holidays, and a diverse suite of benefits that prioritize your well-being.
When you join Kobie, you’re joining a valued-led team that invests in your growth—both professionally and personally.
Work from home! High-speed internet service/wifi required.
\nMust be located full time in Florida, Georgia, Louisiana, Mississippi, Oklahoma,Tennessee or Texas
\n
\nPotential to earn performance bonuses of up to $350/month
\n
\nAbout the team and what we’ll build together
\nHere at Kobie’s Customer Care Loyalty Center, our mission is simple but powerful: we deliver loyalty through every interaction. As the frontline of the customer experience, our team exists to solve problems, build trust, and strengthen the connection between brands and their customers.
\n
\nWe equip our team with industry-leading technology, including AI-powered tools that help you deliver smarter, faster, and more personalized service. You’ll be supported by systems that work with you and not against you so you can focus on what matters most: the customer.
\n
\nOur Culture
\nKobie is more than a workplace—we’re a community of people who care deeply about what we do and how we do it. Our team has earned national recognition for outstanding service and employee satisfaction because we invest in our employees.
\n
\nWhy Join the Kobie Customer Care Team?
\nIf you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here. At Kobie, you’ll be more than a voice. You’ll be the reason someone stays loyal! We’ve been recognized as a Top Workplace USA and a Top Remote Workplace because we put people first—our customers and our teammates. Our agents are empowered by smart technology, including AI-powered tools and a leadership team that listens, cares, coaches, and celebrates your wins. If you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here!
\n
\n
","id":"8b98b2e3-43f7-4139-a6a6-a247b07fa29e","lists":[{"text":"How you will make an impact ","content":"\nBecome knowledgeable and remain updated on client loyalty program guidelines to ensure compliance and high-quality service\nHandle incoming inquiries with professionalism, adhering to client-specific guidelines to deliver superior customer experiences\nManage a high volume of inbound calls to meet and exceed client contractual obligations\nMaintain a positive, customer-centric approach daily, communicating effectively and acting with integrity\nTake ownership of customer issues, working towards timely resolutions and de-escalating calls when necessary.\nUtilize internal systems, tools, and resources proficiently\nAdhere to company policies, workflows, and procedures while providing feedback to enhance customer interactions.\nStay informed on program updates, enhancements, and promotions to effectively support callers\nEscalate unresolved issues promptly as per established procedures\n\n
\n\nCreate exceptional customer experiences with every interaction, strengthening loyalty through empathy, efficiency, and problem-solving.\nSupport major brands by becoming an expert in their loyalty programs, products, and services.\nLeverage industry-leading tools, including AI-powered systems and real-time agent assist to serve customers with speed and confidence.\nRepresent Kobie’s values in every conversation by delivering with heart, ownership, and excellence.\nContribute to team success by meeting key performance goals, including customer satisfaction and call quality.\nStay agile and curious, adapting to new tools, products, and client expectations in a fast-paced, tech-forward environment.\nDeliver results that matter, knowing your work directly impacts client satisfaction and program performance.\nEngage in continuous learning to build your skills and grow your career within the loyalty and customer care space.\nCollaborate with team leaders, coaches, and peers to stay aligned, supported, and connected.\nBe part of something bigger, where every call you take helps fuel meaningful relationships between brands and the customers who love them!\n"},{"text":"What you need to be successful ","content":"\nHigh school diploma from an accredited institution recognized by the US Department of Education \nMinimum of 2 years of customer service experience.\nProficiency in Microsoft Office Suite. Ability to navigate multiple systems simultaneously.\nCompletion of a 6-week remote Training Program with full attendance and engagement.\nStrong problem-solving skills, attention to detail, and a proactive approach to customer care.\nExcellent verbal and written communication skills, with a consistent professional demeanor in all forms of communication.\nReliable, flexible, and ready to work in a dynamic environment, including availability for evening and weekend shifts as needed.\nHigh school diploma or equivalent.\nAdequate work at home / quiet office setup with a strong internet connection.\n"},{"text":"Details, Perks & Benefits","content":"\nRemote Work – Must reside in FL, GA, LA, MS, OK, TN, or TX.\nFull-time, 40 hours/week – Set shifts assigned after training.\nWeekend availability required.\nStarting Pay: $17/hour plus Potential to earn additional performance bonuses of up to $350/month!\nRobust health insurance: medical, dental, and vision.\nFree fitness benefits, including PeerFit.\nGenerous PTO + 7 paid company holidays.\n401(k) with company match + annual profit sharing.\nCareer growth pathways within a top-rated remote work culture!\n"}],"salaryRange":{"min":17,"max":19,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Customer Service Representative","country":"US","workplaceType":"remote","opening":"Join a National Top Workplace
Named a Top Workplace in the USA, and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are Leaders in loyalty, helping brands build lasting emotional connections with their consumers. Our Contact Center has been recognized by the Stevie Awards for outstanding customer service provided to our client's customers. Join our team where the best and brightest work.
We are headquartered in sunny St. Petersburg, Florida. And we are proud to offer all teammates the freedom and flexibility to work remotely, 7 company-wide holidays, and a diverse suite of benefits that prioritize your well-being.
When you join Kobie, you’re joining a valued-led team that invests in your growth—both professionally and personally.
","openingPlain":"Join a National Top Workplace \nNamed a Top Workplace in the USA, and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are Leaders in loyalty, helping brands build lasting emotional connections with their consumers. Our Contact Center has been recognized by the Stevie Awards for outstanding customer service provided to our client's customers. Join our team where the best and brightest work. \n\nWe are headquartered in sunny St. Petersburg, Florida. And we are proud to offer all teammates the freedom and flexibility to work remotely, 7 company-wide holidays, and a diverse suite of benefits that prioritize your well-being. \n \nWhen you join Kobie, you’re joining a valued-led team that invests in your growth—both professionally and personally. \n","descriptionBody":"Work from home! High-speed internet service/wifi required.
\nMust be located full time in Florida, Georgia, Louisiana, Mississippi, Oklahoma,Tennessee or Texas
\n
\nPotential to earn performance bonuses of up to $350/month
\n
\nAbout the team and what we’ll build together
\nHere at Kobie’s Customer Care Loyalty Center, our mission is simple but powerful: we deliver loyalty through every interaction. As the frontline of the customer experience, our team exists to solve problems, build trust, and strengthen the connection between brands and their customers.
\n
\nWe equip our team with industry-leading technology, including AI-powered tools that help you deliver smarter, faster, and more personalized service. You’ll be supported by systems that work with you and not against you so you can focus on what matters most: the customer.
\n
\nOur Culture
\nKobie is more than a workplace—we’re a community of people who care deeply about what we do and how we do it. Our team has earned national recognition for outstanding service and employee satisfaction because we invest in our employees.
\n
\nWhy Join the Kobie Customer Care Team?
\nIf you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here. At Kobie, you’ll be more than a voice. You’ll be the reason someone stays loyal! We’ve been recognized as a Top Workplace USA and a Top Remote Workplace because we put people first—our customers and our teammates. Our agents are empowered by smart technology, including AI-powered tools and a leadership team that listens, cares, coaches, and celebrates your wins. If you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here!
\n
\n
","descriptionBodyPlain":"Work from home! High-speed internet service/wifi required. \nMust be located full time in Florida, Georgia, Louisiana, Mississippi, Oklahoma,Tennessee or Texas\n \nPotential to earn performance bonuses of up to $350/month\n \nAbout the team and what we’ll build together \nHere at Kobie’s Customer Care Loyalty Center, our mission is simple but powerful: we deliver loyalty through every interaction. As the frontline of the customer experience, our team exists to solve problems, build trust, and strengthen the connection between brands and their customers.\n \nWe equip our team with industry-leading technology, including AI-powered tools that help you deliver smarter, faster, and more personalized service. You’ll be supported by systems that work with you and not against you so you can focus on what matters most: the customer.\n \nOur Culture\nKobie is more than a workplace—we’re a community of people who care deeply about what we do and how we do it. Our team has earned national recognition for outstanding service and employee satisfaction because we invest in our employees. \n \nWhy Join the Kobie Customer Care Team?\nIf you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here. At Kobie, you’ll be more than a voice. You’ll be the reason someone stays loyal! We’ve been recognized as a Top Workplace USA and a Top Remote Workplace because we put people first—our customers and our teammates. Our agents are empowered by smart technology, including AI-powered tools and a leadership team that listens, cares, coaches, and celebrates your wins. If you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here!\n \n \n","hostedUrl":"https://jobs.lever.co/kobie/8b98b2e3-43f7-4139-a6a6-a247b07fa29e","applyUrl":"https://jobs.lever.co/kobie/8b98b2e3-43f7-4139-a6a6-a247b07fa29e/apply"},{"additionalPlain":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. \n \nA place for all We celebrate and embrace diversity at Kobie! \nEmployment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. \n \nWe are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. \n \nReady to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! \n","additional":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!
","categories":{"commitment":"Full-Time","department":"Software Engineering","location":"St. Petersburg, Florida","team":"Software Engineering","allLocations":["St. Petersburg, Florida","Dallas, Texas","Chicago, Illinois","Indianapolis, Indiana","Nashville, Tennessee","Minneapolis, Minnesota","Washington, D.C."]},"createdAt":1759351634088,"descriptionPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n","description":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
","id":"a6035606-b219-4736-9fc1-d4871ba8a84c","lists":[{"text":"How you will make an impact","content":"\nMake rapid improvements to existing Java/Angular Code base to solve production problems\nIdentify and solve performance bottlenecks\nHelp institute a more mature SDLC\nGain knowledge and control of our loyalty platform integration points (live API's, Batch, Queue based processing).\nParticipate in design sessions; work with product owners and team members to solve acceptance criteria\nBuild and maintain all configuration and business logic rule documentation\nAssist other team members through coaching and mentoring\nPromote and demonstrate good coding practice and patterns for the team\nSet accurate time estimates and scope of work for tasks and/or projects assigned to you\nFill information gaps as needed to accomplish gaps\nDevelop simple solutions to complex problems\nSuggest innovative new ways to improve processes and/or components of work\nEffectively work with other groups and third parties\n"},{"text":"What you need to be successful","content":"\n5+ years of experience designing and developing applications and components using Java and Spring (Prefer JDK 11+ with Spring Boot)\n3+ years of experience developing RESTful services using JSON\nExperience developing microservice cloud applications (Oracle, AWS, or Azure)\n3+ years of experience developing SQL multi-table queries, inserts, and updates (Prefer Oracle / PostgreSQL)\nExperience tuning SQL statements with execution explain plans\nFamiliarity with Agile (e.g., Scrum Process)\nBachelor’s Degree in Computer Science or related field is preferred\nExperience developing Loyalty, Accounting, or Banking applications preferred\nMessage Queues (RabbitMQ, ActiveMQ, Kafka Streams) preferred\nBuilding Docker containers and configuring Kubernetes clusters (kubectl, Docker for Desktop) preferred\nBuild Management tools (Bitbucket/Git, Gradle, Bamboo) preferred\n"}],"text":"Senior Software Engineer","country":"US","workplaceType":"remote","opening":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
","openingPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/kobie/a6035606-b219-4736-9fc1-d4871ba8a84c","applyUrl":"https://jobs.lever.co/kobie/a6035606-b219-4736-9fc1-d4871ba8a84c/apply"},{"additionalPlain":"About Kobie \n\nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture. \n\nAs a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special. \n\nWe are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard. \nGiving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities. \n\nTo support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance. \n\nAs we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection. \nNow is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub. \n","additional":"About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Software Engineering","location":"Bengaluru, Karnataka","team":"Software Engineering","allLocations":["Bengaluru, Karnataka"]},"createdAt":1762965515505,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","id":"bf718a41-fed5-4b73-ab05-fc5e2969102a","lists":[{"text":"How you will make an impact","content":"Make rapid improvements to existing Java/Angular Code base to solve production problemsIdentify and solve performance bottlenecksHelp institute a more mature SDLCGain knowledge and control of our loyalty platform integration points (live API's, Batch, Queue based processing).Participate in design sessions; work with product owners and team members to solve acceptance criteriaBuild and maintain all configuration and business logic rule documentationAssist other team members through coaching and mentoringPromote and demonstrate good coding practice and patterns for the teamSet accurate time estimates and scope of work for tasks and/or projects assigned to youFill information gaps as needed to accomplish gapsDevelop simple solutions to complex problemsSuggest innovative new ways to improve processes and/or components of workEffectively work with other groups and third parties"},{"text":"What you need to be successful","content":"5+ years of experience designing and developing applications and components using Java and Spring (Prefer JDK 11+ with Spring Boot)3+ years of experience developing RESTful services using JSONExperience developing microservice cloud applications (Oracle, AWS, or Azure)3+ years of experience developing SQL multi-table queries, inserts, and updates (Prefer Oracle / PostgreSQL)Experience tuning SQL statements with execution explain plansFamiliarity with Agile (e.g., Scrum Process)Bachelor’s Degree in Computer Science or related field is preferredExperience developing Loyalty, Accounting, or Banking applications preferredMessage Queues (RabbitMQ, ActiveMQ, Kafka Streams) preferredBuilding Docker containers and configuring Kubernetes clusters (kubectl, Docker for Desktop) preferredBuild Management tools (Bitbucket/Git, Gradle, Bamboo) preferred"}],"text":"Senior Software Engineer","country":"IN","workplaceType":"hybrid","opening":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/kobie/bf718a41-fed5-4b73-ab05-fc5e2969102a","applyUrl":"https://jobs.lever.co/kobie/bf718a41-fed5-4b73-ab05-fc5e2969102a/apply"},{"additionalPlain":"About Kobie \n\nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture. \n\nAs a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special. \n\nWe are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard. \nGiving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities. \n\nTo support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance. \n\nAs we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection. \nNow is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub. \n","additional":"About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Software Engineering","location":"Bengaluru, Karnataka","team":"Software Engineering","allLocations":["Bengaluru, Karnataka"]},"createdAt":1745349047617,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n\n\n\nAbout the team and what we will build together \nAs a valued member of our developer community, you play a large role understanding pain-points in the market and translating business problems and requirements into working software that supports some of the world's most well-known brands and their customers.\n \n\n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
About the team and what we will build together
As a valued member of our developer community, you play a large role understanding pain-points in the market and translating business problems and requirements into working software that supports some of the world's most well-known brands and their customers.
","id":"df304c36-c6db-417a-b2d1-679199399894","lists":[{"text":" How you will make an impact ","content":"Participate in all phases of Agile methodology (planning, grooming, coding sprint items)Gain knowledge and control of our loyalty platform integration points (live API's, Batch, Queue based processing).Serves as an expert on a specific business domain and demonstrates leadership and accountability on at least one technology stackParticipate in technical design sessions; work with product owners and team members to solve acceptance criteriaBuild and maintain all configuration and business logic rule documentationCreating products within Test Driven Development; including knowledge and experience in testing frameworks like JunitAssist other team members through coaching, mentoring and peer reviewsPromote and demonstrate good coding practice and patterns for the teamSet accurate time estimates and scope of work for tasks and/or projects assigned to youFill information gaps as needed to accomplish gapsCollaborate with application and system architects to develop and document simple solutions to complex problems and present these solutions to an architecture review boardSuggest innovative new ways to improve processes and/or components of workEffectively work with other groups and third partiesProvides support for loyalty platform in client delivery environments"},{"text":"What you need to be successful ","content":"5+ years of experience designing and developing applications and components using Java and Spring (Prefer JDK 17+ with Spring Boot and Batch)5+ years of experience in front-end web application development2+ years of experience designing and developing applications using Angular (Prefer version 7+)3+ years of experience developing RESTful services using JSONExperience developing microservice cloud applications (Oracle, AWS, or Azure)3+ years of experience developing SQL multi-table queries, inserts, and updates (Prefer Oracle / PostgreSQL)Experience tuning SQL statements with execution explain plansFamiliarity with Agile (e.g., Scrum Process)Experience developing Loyalty, Accounting, or Banking applications preferredMessage Queues (RabbitMQ, ActiveMQ, Kafka Streams) preferredBuilding Docker containers and configuring Kubernetes clusters (kubectl, Docker for Desktop) preferredBuild Management tools (Bitbucket/Git, Gradle, Bamboo) preferredExcellent written and verbal communication"}],"text":"Senior Software Engineer","country":"IN","workplaceType":"hybrid","opening":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"
About the team and what we will build together
As a valued member of our developer community, you play a large role understanding pain-points in the market and translating business problems and requirements into working software that supports some of the world's most well-known brands and their customers.
","descriptionBodyPlain":"\nAbout the team and what we will build together \nAs a valued member of our developer community, you play a large role understanding pain-points in the market and translating business problems and requirements into working software that supports some of the world's most well-known brands and their customers.\n \n\n","hostedUrl":"https://jobs.lever.co/kobie/df304c36-c6db-417a-b2d1-679199399894","applyUrl":"https://jobs.lever.co/kobie/df304c36-c6db-417a-b2d1-679199399894/apply"},{"additionalPlain":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. \n \nA place for all We celebrate and embrace diversity at Kobie! \nEmployment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. \n \nWe are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. \n \nReady to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! \n","additional":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!
","categories":{"commitment":"Full-Time","department":"Project Management Office","location":"St. Petersburg, Florida","team":"Project Management","allLocations":["St. Petersburg, Florida"]},"createdAt":1779903113779,"descriptionPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n\n\nAbout the team and what we’ll build together\nAs a Senior Project Manager within our Project Management Office (PMO), you will lead and oversee client-facing IT integration projects from inception to completion. You will be responsible for ensuring the successful delivery of projects within scope, on time, and within budget while exceeding client expectations. This role requires strong leadership, communication, and technical skills, as well as the ability to navigate complex stakeholder relationships and drive cross-functional teams towards project success.\n","description":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
\n
About the team and what we’ll build together
\n
As a Senior Project Manager within our Project Management Office (PMO), you will lead and oversee client-facing IT integration projects from inception to completion. You will be responsible for ensuring the successful delivery of projects within scope, on time, and within budget while exceeding client expectations. This role requires strong leadership, communication, and technical skills, as well as the ability to navigate complex stakeholder relationships and drive cross-functional teams towards project success.
\n
Project Planning and Execution:
\n\nLead the development of project plans, timelines, and budgets in collaboration with stakeholders, ensuring alignment with client objectives and business requirements\nOwn end-to-end delivery from kickoff through deployment, ensuring predictable outcomes. Build and manage integrated, dependency-driven project plans with clear critical path, ownership, and milestones.\nMonitor project progress and proactively identify risks in advance and drive mitigation actions to maintain schedule, scope, and budget alignment.\nManage project financials and scope with discipline, including tracking against budget, identifying variances, and driving structured change control. Ensure all scope changes are documented, approved, and aligned to business and contractual expectations. Make informed tradeoff recommendations for balancing timeline, cost, and feature delivery.\n\nStakeholder Management:
\n\nProactively manage stakeholder expectations and influence outcomes across Client Services, Product, and Technology.\nServe as a primary point of contact for clients, establishing and maintaining strong relationships to understand their needs, expectations, and concerns.\nCommunicate effectively with internal and external stakeholders, providing regular updates on project status, risks, and issues.\nLead decision-oriented stakeholder forums that drive alignment and assign clear accountability. Translate complex delivery details into concise, executive-ready narratives, including risks, tradeoffs, and required decisions.\n\nTeam Leadership and Collaboration:
\n\nLead cross-functional project teams, providing direction, guidance, and support to team members throughout the project lifecycle.\nFoster a collaborative team environment, promoting communication, teamwork, and accountability to achieve project goals.\nCoach and mentor junior project managers and team members, fostering their professional growth and development\n\nQuality Assurance and Risk Management:
\n\nEnsure the quality of project deliverables meets or exceeds client expectations and industry standards.\nProactively identify and assess project risks and issues, developing and implementing risk mitigation and contingency plans as needed.\nConduct regular project reviews and audits to monitor compliance with project management processes and best practices.\n\nContinuous Improvement:
\n\nIdentify opportunities for process improvements and efficiency gains within the project management office.\nLead lessons learned sessions at the conclusion of projects to capture key insights and best practices for future initiatives.\nContribute to the development and refinement of project management methodologies, tools, and templates.\n"},{"text":"What You Need to be Successful ","content":"\n\n
5-7 years of customer-facing PM experience working in a fast paced and dynamic environment.\nStrong expertise in leading and managing large-scale technical projects with cross-functional teams and multiple workstreams in a shared resource structure\nBachelor’s degree, or equivalent work experience\nPMP certification preferred but not required\nExperience managing projects at a software development company\nExpertise in project management using various methodologies (ex. Waterfall, Scrum, Kanban)\nUnderstanding of the software development life cycle (SDLC)\nExperience with systems integration\nWorking knowledge of cloud infrastructure\nExperience managing the project life cycle with tools like; Jira, Workfront, Microsoft Project\nExperience with planning and resourcing projects in a Project and Portfolio Management Solution\nThe ability to prioritize (and reprioritize) tasks across many concurrent efforts\nAttention to detail – ability to capture those tasks that everyone assumes will be completed, that might otherwise slip through the cracks\nUnafraid to make mistakes, learn from them, and avoid making them again\nAn honest, enthusiastic, and positive person!\n\n"}],"text":"Senior Technical Project Manager","country":"US","workplaceType":"remote","opening":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
","openingPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n","descriptionBody":"\n
About the team and what we’ll build together
\n
As a Senior Project Manager within our Project Management Office (PMO), you will lead and oversee client-facing IT integration projects from inception to completion. You will be responsible for ensuring the successful delivery of projects within scope, on time, and within budget while exceeding client expectations. This role requires strong leadership, communication, and technical skills, as well as the ability to navigate complex stakeholder relationships and drive cross-functional teams towards project success.
\n
About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Software Engineering","location":"Bengaluru, Karnataka","team":"Software Engineering","allLocations":["Bengaluru, Karnataka"]},"createdAt":1762958155011,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","id":"e117ba1f-965f-4096-8ae2-ddaf243c1ae1","lists":[{"text":"How you will make an impact","content":"Participate in all phases of Agile methodology (planning, grooming, coding sprint items)Gain knowledge and control of our loyalty platform integration points (live API's, Batch, Queue based processing).Participate in design sessions; work with product owners and team members to solve acceptance criteriaBuild and maintain all configuration and business logic rule documentationAssist other team members through coaching and mentoringPromote and demonstrate good coding practice and patterns for the teamSet accurate time estimates and scope of work for tasks and/or projects assigned to youFill information gaps as needed to accomplish gapsDevelop simple solutions to complex problemsSuggest innovative new ways to improve processes and/or components of workEffectively work with other groups and third parties"},{"text":"What you need to be successful","content":"3+ years of experience designing and developing applications and components using Java and Spring (Prefer JDK 11+ with Spring Boot)3+ years of experience in front-end web application development1+ years of experience designing and developing applications using Angular (Prefer version 10+)1+ years of experience developing RESTful services using JSONExperience developing microservice cloud applications (Oracle, AWS, or Azure)1+ years of experience developing SQL multi-table queries, inserts, and updates (Prefer Oracle / PostgreSQL)Experience tuning SQL statements with execution explain plansFamiliarity with Agile (e.g., Scrum Process)Bachelor’s Degree in Computer Science or related field is preferredExperience developing Loyalty, Accounting, or Banking applicationsMessage Queues (RabbitMQ, ActiveMQ, Kafka Streams)Building Docker containers and configuring Kubernetes clusters (kubectl, Docker for Desktop)Build Management tools (Bitbucket/Git, Gradle, Bamboo)"}],"text":"Software Engineer","country":"IN","workplaceType":"hybrid","opening":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/kobie/e117ba1f-965f-4096-8ae2-ddaf243c1ae1","applyUrl":"https://jobs.lever.co/kobie/e117ba1f-965f-4096-8ae2-ddaf243c1ae1/apply"},{"additionalPlain":"About Kobie \n\nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture. \n\nAs a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special. \n\nWe are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard. \nGiving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities. \n\nTo support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance. \n\nAs we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection. \nNow is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub. \n","additional":"About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Infrastructure & Network","location":"Bengaluru, Karnataka","team":"Engineering","allLocations":["Bengaluru, Karnataka"]},"createdAt":1780071390722,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
\n
\n
About the team and what we will build together
\n
\n
\n
The Security Engineering team is focused on building and maintaining a robust, enterprise-grade security posture across Kobie’s cloud-native platforms, applications, and data ecosystems. With a strong emphasis on proactive threat detection, secure architecture, and security automation, our team ensures that security is embedded into every layer of what we build and operate. As a Security Engineer, you will serve as a key defender and enabler – designing security controls, identifying vulnerabilities, and partnering with engineering and operations teams to deliver solutions that are not only innovative but resilient. You will help establish security standards for our India Tech Hub while contributing to global security initiatives, driving adoption of security automation, and ensuring our platforms meet the highest standards of integrity, confidentiality, and availability.
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Design, implement, and maintain security controls across cloud infrastructure, applications, and network environments
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Support the development and enforcement of security policies, standards, and compliance frameworks (e.g., SOC 2, NIST CSF, PCI-DSS)
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Implement and manage identity and access management (IAM) controls, including least-privilege enforcement, privileged access management, and conditional access policies; enforce network and host-based data loss prevention (DLP), information protection, and endpoint security controls across the enterprise environment
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Drive automation of security operations broadly, including testing, compliance checks, threat detection, triage, and response workflows; leverage AI-assisted tooling to accelerate analysis, reduce manual effort, and increase coverage across the security program
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Train and develop team members on security and compliance practices, tools, and frameworks, fostering a culture of security awareness and continuous improvement
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3+ years of hands-on experience securing cloud environments (AWS preferred), including IAM, VPC security, security groups, and cloud-native security services (e.g., AWS GuardDuty, Security Hub, CloudTrail)
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Solid understanding of network security concepts including firewalls, WAFs, IDS/IPS, DNS security, and zero-trust principles
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Experience with identity and access management including SSO, MFA, OAuth, and privileged access management (PAM) solutions
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Familiarity with compliance frameworks such as SOC 2, ISO 27001, NIST CSF v2.0, PCI-DSS, and their technical implementation requirements; working knowledge of AI-specific frameworks (e.g., NIST AI RMF, ISO 42001) is a plus
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Hands-on experience implementing and managing conditional access policies, network and host-based DLP, information protection classifications, and endpoint security controls within an enterprise security platform
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Scripting or automation experience (Python, Bash, or similar) for security tooling and workflow automation; comfort leveraging AI-assisted tools to enhance and accelerate security operations, analysis, and process development
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Experience mentoring or developing junior security team members, or demonstrated ability to contribute to team capability growth through training, knowledge transfer, or documentation
\n \n\n
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\n- \n
Relevant security certifications such as CISSP, CISM, OSCP, AWS Security Specialty, or equivalent are a plus
\n \n\n
\n
Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"\n
\n
About the team and what we will build together
\n
\n
\n
The Security Engineering team is focused on building and maintaining a robust, enterprise-grade security posture across Kobie’s cloud-native platforms, applications, and data ecosystems. With a strong emphasis on proactive threat detection, secure architecture, and security automation, our team ensures that security is embedded into every layer of what we build and operate. As a Security Engineer, you will serve as a key defender and enabler – designing security controls, identifying vulnerabilities, and partnering with engineering and operations teams to deliver solutions that are not only innovative but resilient. You will help establish security standards for our India Tech Hub while contributing to global security initiatives, driving adoption of security automation, and ensuring our platforms meet the highest standards of integrity, confidentiality, and availability.
\n
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Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!
","categories":{"commitment":"Full-Time","department":"Client Services","location":"St. Petersburg, Florida","team":"Client Services","allLocations":["St. Petersburg, Florida","Hartford, Connecticut","Indianapolis, Indiana","St. Louis, Missouri","Raleigh, North Carolina","Atlanta Georgia","Detroit, Michigan","Minneapolis, Minnesota","Montpelier, Vermont","Philadelphia, Pennsylvania","Washington, D.C.","Jackson, Mississippi","Dallas, Texas","Boston, Massachusetts","Annapolis, Maryland"]},"createdAt":1773781330543,"descriptionPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n\n\nAbout the team and what we'll build together\nAs a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie’s key accounts and partner with various departments, you will help drive cohesive, operational, and strategic activities for the client.\n","description":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
About the team and what we'll build together
\n\n
As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie’s key accounts and partner with various departments, you will help drive cohesive, operational, and strategic activities for the client.
\n
\n
\n- Maintain frequent, intentional, collaborative, and pro-active communication with client as their primary point of contact for day-to-day management
\n- Deliver cross-functional insights, recommendations, thought leadership and feedback as a trusted advisor with deep understanding of your client’s business challenges and goals
\n- Manage Client Services 90-day planning cadence and planning cycles in support of your client’s program as agreed to, such as: weekly and monthly check-ins and planning meetings, 1:1s with primary contacts, exec check-ins between senior stakeholders, and EBRs
\n- Prepare and publish advance meeting agendas, follow-up contact reports, client presentations, weekly client updates, and other client communications and correspondence
\n- Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all initiatives are delivered on time and with a high degree of excellence
\n- Provide account expertise and insight to guide cross-functional Kobie and client teams across program strategies, initiatives, and work streams to ensure program delivery is strong and consistent
\n- Support cross-functional efforts to optimize Kobie client’s loyalty program in support of Kobie’s mission to drive enterprise value through Loyalty, including bonus offer planning, management, measurement and reporting
\n- Field and manage client requests and changes to administrative program functions, such as earn rules configuration and logic changes or creation
\n- Serve as a point of contact for issue escalation, management, and resolution, coordinating with technology operations and issue response and resolution staff to stay informed on all issues to provide accurate client communication and positioning
\n- Coordinate with internal teammates to create project estimates and timelines, and track project progress and status to ensure on-time and quality delivery
\n- Coordinate administrative details such as Jira time tracking, resource allocation and forecasting, invoicing, etc
\n- Review invoices in preparation for timely and accurate financial billing
\n\n
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\n- Bachelor’s degree in marketing or related field
\n- 5+ years of experience, preferably in the marketing or loyalty industry
\n- Understanding of general marketing principals is a must; promotional and CRM experience is preferred
\n- Experience supporting Clients across a global footprint is preferred
\n- Experience within loyalty rewards fulfilment is strongly preferred
\n- Strong background managing operational workstreams and KPIs (call center, customer inquiries etc) for a Client program
\n- Proven ability to manage multiple client accounts simultaneously while effectively prioritizing deliverables and deadlines.
\n- Familiarity with tools such as Google Analytics, Jira, Workfront, and SharePoint is highly desirable.
\n- SaaS experience is preferred
\n- Experience in Retail industry preferred
\n- Proven ability to meet deadlines, manage multiple projects and work proactively in a fast-paced environment
\n- Strategic and tactical marketing experience through multiple channels (email, mobile, social) based on customer journeys
\n- Foundational understanding of financial business principles and data analysis
\n- Self-motivated and able to work independently, applying good judgment and decision-making on your feet
\n- Confident and clear verbal and written communication and presentation skills
\n- Proactive in contributing ideas and in anticipating client/team needs
\n- Outcomes-driven, with excellent organizational skills and strong attention to detail
\n- Technical acumen – the ability to understand technology platforms within a larger martech ecosystem, and how features and functionality is applied to bring marketing and analytical concepts to life that will deliver desired outcomes
\n- Resourceful, solutions-focused attitude that adapts well to change
\n- Project management and planning skills
\n\n
Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
","openingPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n","descriptionBody":"About the team and what we'll build together
\n\n
As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie’s key accounts and partner with various departments, you will help drive cohesive, operational, and strategic activities for the client.
\n
About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Data Engineering","location":"Bengaluru, Karnataka","team":"Data Engineering","allLocations":["Bengaluru, Karnataka"]},"createdAt":1760377713781,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n\n\nAbout the team and what we will build together\n \nWe find actionable insights in our clients’ loyalty data that helps drive enterprise value. We create real-time dashboards to inform internal and external stakeholders.\n \nAs a Senior Data Engineer at Kobie, you will play a leading role within our data engineering team, partnering closely with the Manager of Data Engineering and the broader data organization. You will own the design and evolution of data pipelines and architectures that power Kobie’s products. Your deep expertise in data modeling, architecture, and scalable system design will help shape best practices across multiple Snowflake environments. You will guide Data Engineers through implementation while ensuring our data platform is secure, performant, and ready for growth.\n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
About the team and what we will build together
\n
\nWe find actionable insights in our clients’ loyalty data that helps drive enterprise value. We create real-time dashboards to inform internal and external stakeholders.
\n
\nAs a Senior Data Engineer at Kobie, you will play a leading role within our data engineering team, partnering closely with the Manager of Data Engineering and the broader data organization. You will own the design and evolution of data pipelines and architectures that power Kobie’s products. Your deep expertise in data modeling, architecture, and scalable system design will help shape best practices across multiple Snowflake environments. You will guide Data Engineers through implementation while ensuring our data platform is secure, performant, and ready for growth.
","id":"2ee61c3a-5629-465b-99d8-9dd1fa1e40ca","lists":[{"text":"How you will make an impact","content":"\nLead the design and implementation of scalable, reusable ETL/ELT frameworks and data pipelines across multiple client environments.\nDefine and enforce engineering best practices for data modeling, quality assurance, and performance optimization.\nMentor and support Data Engineers, conducting peer reviews and ensuring alignment with architectural standards.\nOversee the operational stability of production data pipelines, including monitoring, troubleshooting, and capacity planning.\nPartner with data architects and product teams to design end-to-end data solutions aligned to business goals.\nConduct source data analysis and profiling to guide schema and model design decisions.\nImplement and optimize data models including slowly changing dimensions, transactional, accumulating snapshot, and periodic snapshot fact tables.\nCollaborate with platform engineers to evolve event-driven and streaming architectures supporting real-time analytics.\nDrive automation initiatives for testing, auditing, and metadata capture to ensure transparency and reproducibility\n"},{"text":"What you need to be successful","content":"\n 5–7 years of Data Engineering experience, with at least 3 years operating in Snowflake.\nProven success designing and deploying large-scale data pipelines and dimensional models using modern cloud data platforms.\nDeep understanding of Kimball and Data Vault methodologies, and how they integrate within Lakehouse and event-driven architectures.\nAdvanced proficiency with SQL and Python for pipeline development, data validation, and automation.\nExperience leading data engineering projects through the full SDLC, from requirements through deployment and monitoring. Expertise in integrating batch and streaming data sources, including Kafka, APIs, and message queues.\nExperience with orchestration and workflow management tools such as Airflow, Matillion or dbt.\nCloud experience with Azure and/or AWS, including cost optimization and data security best practices.\nStrong communication and leadership skills to guide cross-functional teams and present technical concepts clearly to non-technical stakeholders.\nValue-add: familiarity with vector and graph databases, Apache NiFi, and modern data sharing or clean-room technologies.\n"}],"text":"Sr. Data Engineer","country":"IN","workplaceType":"hybrid","opening":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"About the team and what we will build together
\n
\nWe find actionable insights in our clients’ loyalty data that helps drive enterprise value. We create real-time dashboards to inform internal and external stakeholders.
\n
\nAs a Senior Data Engineer at Kobie, you will play a leading role within our data engineering team, partnering closely with the Manager of Data Engineering and the broader data organization. You will own the design and evolution of data pipelines and architectures that power Kobie’s products. Your deep expertise in data modeling, architecture, and scalable system design will help shape best practices across multiple Snowflake environments. You will guide Data Engineers through implementation while ensuring our data platform is secure, performant, and ready for growth.
","descriptionBodyPlain":"About the team and what we will build together\n \nWe find actionable insights in our clients’ loyalty data that helps drive enterprise value. We create real-time dashboards to inform internal and external stakeholders.\n \nAs a Senior Data Engineer at Kobie, you will play a leading role within our data engineering team, partnering closely with the Manager of Data Engineering and the broader data organization. You will own the design and evolution of data pipelines and architectures that power Kobie’s products. Your deep expertise in data modeling, architecture, and scalable system design will help shape best practices across multiple Snowflake environments. You will guide Data Engineers through implementation while ensuring our data platform is secure, performant, and ready for growth.\n","hostedUrl":"https://jobs.lever.co/kobie/2ee61c3a-5629-465b-99d8-9dd1fa1e40ca","applyUrl":"https://jobs.lever.co/kobie/2ee61c3a-5629-465b-99d8-9dd1fa1e40ca/apply"},{"additionalPlain":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. \n \nA place for all We celebrate and embrace diversity at Kobie! \nEmployment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. \n \nWe are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. \n \nReady to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! \n","additional":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!
","categories":{"commitment":"Full-Time","department":"Production Support","location":"St. Petersburg, Florida","team":"Production Support","allLocations":["St. Petersburg, Florida","Richmond, Virginia","Minneapolis, Minnesota","Raleigh, North Carolina","Dallas, Texas","St. Louis, Missouri","Indianapolis, Indiana","Detroit, Michigan"]},"createdAt":1781122792669,"descriptionPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n\n\nAbout the team and what we’ll build together\nAt Kobie, we turn our client’s loyalty data into actionable intelligence that drives enterprise value. Our Data Engineering team builds and maintains the operational data foundation that powers real-time dashboards, client-facing reporting, and emerging AI-driven products, serving a growing portfolio of enterprise loyalty program clients across some of the most recognized brands in the world.\n \nAs a Senior Data Engineer, you will be a key technical contributor and operational owner within our data engineering function. You will bring deep Snowflake expertise and strong engineering instincts to own production data pipelines, lead client implementations, and help us evolve our data architecture to support event-driven and AI-powered workflows, all within a multi-hundred terabyte Snowflake environment where the data problems are as complex as the brands behind them.\n \n \nHow you will make an impact\nServe as the operational backbone of Kobie's data platform, ensuring the ETL/ELT pipelines, dimensional models, and Snowflake environments that power client reporting and dashboards run reliably, at scale, every day. \nTranslate client loyalty program requirements into production-ready data warehouse structures — from source system analysis and dimensional modeling through to the KALC (Kobie Alchemy Loyalty Cloud) platform tables and extracts that downstream reporting and client services teams depend on.\nDiagnosing and resolve data pipeline failures quickly enough that clients and internal stakeholders rarely notice they happened by bringing the debugging fluency and Snowflake depth to contain impact and prevent recurrence. \nBuild a data architecture that can absorb change by redesigning Kobie's data mart to support an incoming event-driven, domain-driven application layer without breaking the operational foundation already in production. \nDeliver the data infrastructure that makes AI-powered loyalty products possible. Not by building the models, but by building the reliable, well-governed platform that Kobie's innovation team needs to produce them. \nLeave every pipeline more trustworthy than you found it, through automated testing, audit logging, CI/CD discipline, and documentation that makes the platform easier for the next engineer to own.\nWhat you need to be successful\nRequired\n6+ years of Data Engineering experience designing and operating production grade data pipelines.\n3+ years of hands-on Snowflake experience as a primary data warehousing solution, with deep fluency across data sharing, data clean rooms, marketplace, and Snowpark.\nStrong proficiency in SQL, Python, and JavaScript for data transformation, pipeline development, and automation scripting.\nDemonstrated CI/CD experience using GitHub and GitHub Actions\nExperience with data replication tools (Kafka, GoldenGate, HVR, Qlik Replicate or similar)\nDeep understanding of Kimball dimensional modeling: star schemas, slowly changing dimensions, snapshot and transaction fact tables.\nExperience integrating a wide range of data sources, including APIs, messaging systems, and streaming platforms.\nSolid grounding in OLTP, Data Vault, and data warehouse architecture patterns, with the ability to assess source systems and translate business requirements into dimensional models.\nExperience designing event-driven architectures and understanding how they shape data pipeline design.\nFamiliarity with domain-driven design concepts and how application architecture changes flow downstream into the warehouse.\nCloud experience with Azure and/or AWS.\nComfort working independently across concurrent projects in an Agile environment, with strong communication to non-technical data stakeholders.\n \nStrongly Preferred\nPrior experience in a terabyte-scale, multi-client data warehouse environment, you've worked at this kind of scale before and know what it demands.\nExperience with data replication tool Qlik Replicate, preferred \nFamiliarity with Apache NiFi or comparable data flow orchestration tools, preferred \nExposure to AI workflow integration within a data warehousing context, or experience building pipelines that serve downstream machine learning use cases.\n","description":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
\n
About the team and what we’ll build together
\n
At Kobie, we turn our client’s loyalty data into actionable intelligence that drives enterprise value. Our Data Engineering team builds and maintains the operational data foundation that powers real-time dashboards, client-facing reporting, and emerging AI-driven products, serving a growing portfolio of enterprise loyalty program clients across some of the most recognized brands in the world.
\n
\n
As a Senior Data Engineer, you will be a key technical contributor and operational owner within our data engineering function. You will bring deep Snowflake expertise and strong engineering instincts to own production data pipelines, lead client implementations, and help us evolve our data architecture to support event-driven and AI-powered workflows, all within a multi-hundred terabyte Snowflake environment where the data problems are as complex as the brands behind them.
\n
\n
\n
How you will make an impact
\n
\n- Serve as the operational backbone of Kobie's data platform, ensuring the ETL/ELT pipelines, dimensional models, and Snowflake environments that power client reporting and dashboards run reliably, at scale, every day.
\n- Translate client loyalty program requirements into production-ready data warehouse structures — from source system analysis and dimensional modeling through to the KALC (Kobie Alchemy Loyalty Cloud) platform tables and extracts that downstream reporting and client services teams depend on.
\n- Diagnosing and resolve data pipeline failures quickly enough that clients and internal stakeholders rarely notice they happened by bringing the debugging fluency and Snowflake depth to contain impact and prevent recurrence.
\n- Build a data architecture that can absorb change by redesigning Kobie's data mart to support an incoming event-driven, domain-driven application layer without breaking the operational foundation already in production.
\n- Deliver the data infrastructure that makes AI-powered loyalty products possible. Not by building the models, but by building the reliable, well-governed platform that Kobie's innovation team needs to produce them.
\n- Leave every pipeline more trustworthy than you found it, through automated testing, audit logging, CI/CD discipline, and documentation that makes the platform easier for the next engineer to own.
\n
\n
What you need to be successful
\n
Required
\n
\n- 6+ years of Data Engineering experience designing and operating production grade data pipelines.
\n- 3+ years of hands-on Snowflake experience as a primary data warehousing solution, with deep fluency across data sharing, data clean rooms, marketplace, and Snowpark.
\n- Strong proficiency in SQL, Python, and JavaScript for data transformation, pipeline development, and automation scripting.
\n- Demonstrated CI/CD experience using GitHub and GitHub Actions
\n- Experience with data replication tools (Kafka, GoldenGate, HVR, Qlik Replicate or similar)
\n- Deep understanding of Kimball dimensional modeling: star schemas, slowly changing dimensions, snapshot and transaction fact tables.
\n- Experience integrating a wide range of data sources, including APIs, messaging systems, and streaming platforms.
\n- Solid grounding in OLTP, Data Vault, and data warehouse architecture patterns, with the ability to assess source systems and translate business requirements into dimensional models.
\n- Experience designing event-driven architectures and understanding how they shape data pipeline design.
\n- Familiarity with domain-driven design concepts and how application architecture changes flow downstream into the warehouse.
\n- Cloud experience with Azure and/or AWS.
\n- Comfort working independently across concurrent projects in an Agile environment, with strong communication to non-technical data stakeholders.
\n
\n
\n
Strongly Preferred
\n
\n- Prior experience in a terabyte-scale, multi-client data warehouse environment, you've worked at this kind of scale before and know what it demands.
\n- Experience with data replication tool Qlik Replicate, preferred
\n- Familiarity with Apache NiFi or comparable data flow orchestration tools, preferred
\n- Exposure to AI workflow integration within a data warehousing context, or experience building pipelines that serve downstream machine learning use cases.
\n
\n
Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
","openingPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n","descriptionBody":"\n
About the team and what we’ll build together
\n
At Kobie, we turn our client’s loyalty data into actionable intelligence that drives enterprise value. Our Data Engineering team builds and maintains the operational data foundation that powers real-time dashboards, client-facing reporting, and emerging AI-driven products, serving a growing portfolio of enterprise loyalty program clients across some of the most recognized brands in the world.
\n
\n
As a Senior Data Engineer, you will be a key technical contributor and operational owner within our data engineering function. You will bring deep Snowflake expertise and strong engineering instincts to own production data pipelines, lead client implementations, and help us evolve our data architecture to support event-driven and AI-powered workflows, all within a multi-hundred terabyte Snowflake environment where the data problems are as complex as the brands behind them.
\n
\n
\n
How you will make an impact
\n
\n- Serve as the operational backbone of Kobie's data platform, ensuring the ETL/ELT pipelines, dimensional models, and Snowflake environments that power client reporting and dashboards run reliably, at scale, every day.
\n- Translate client loyalty program requirements into production-ready data warehouse structures — from source system analysis and dimensional modeling through to the KALC (Kobie Alchemy Loyalty Cloud) platform tables and extracts that downstream reporting and client services teams depend on.
\n- Diagnosing and resolve data pipeline failures quickly enough that clients and internal stakeholders rarely notice they happened by bringing the debugging fluency and Snowflake depth to contain impact and prevent recurrence.
\n- Build a data architecture that can absorb change by redesigning Kobie's data mart to support an incoming event-driven, domain-driven application layer without breaking the operational foundation already in production.
\n- Deliver the data infrastructure that makes AI-powered loyalty products possible. Not by building the models, but by building the reliable, well-governed platform that Kobie's innovation team needs to produce them.
\n- Leave every pipeline more trustworthy than you found it, through automated testing, audit logging, CI/CD discipline, and documentation that makes the platform easier for the next engineer to own.
\n
\n
What you need to be successful
\n
Required
\n
\n- 6+ years of Data Engineering experience designing and operating production grade data pipelines.
\n- 3+ years of hands-on Snowflake experience as a primary data warehousing solution, with deep fluency across data sharing, data clean rooms, marketplace, and Snowpark.
\n- Strong proficiency in SQL, Python, and JavaScript for data transformation, pipeline development, and automation scripting.
\n- Demonstrated CI/CD experience using GitHub and GitHub Actions
\n- Experience with data replication tools (Kafka, GoldenGate, HVR, Qlik Replicate or similar)
\n- Deep understanding of Kimball dimensional modeling: star schemas, slowly changing dimensions, snapshot and transaction fact tables.
\n- Experience integrating a wide range of data sources, including APIs, messaging systems, and streaming platforms.
\n- Solid grounding in OLTP, Data Vault, and data warehouse architecture patterns, with the ability to assess source systems and translate business requirements into dimensional models.
\n- Experience designing event-driven architectures and understanding how they shape data pipeline design.
\n- Familiarity with domain-driven design concepts and how application architecture changes flow downstream into the warehouse.
\n- Cloud experience with Azure and/or AWS.
\n- Comfort working independently across concurrent projects in an Agile environment, with strong communication to non-technical data stakeholders.
\n
\n
\n
Strongly Preferred
\n
\n- Prior experience in a terabyte-scale, multi-client data warehouse environment, you've worked at this kind of scale before and know what it demands.
\n- Experience with data replication tool Qlik Replicate, preferred
\n- Familiarity with Apache NiFi or comparable data flow orchestration tools, preferred
\n- Exposure to AI workflow integration within a data warehousing context, or experience building pipelines that serve downstream machine learning use cases.
\n
\n
About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Production Support","location":"Bengaluru, Karnataka","team":"Database Development","allLocations":["Bengaluru, Karnataka"]},"createdAt":1753814595236,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n\n\nAbout the team and what we will build together \n\nWe’re looking for a Senior Database Developer with 5–7+ years of experience who thrives on designing scalable, data-driven solutions that support high-volume, high-impact loyalty platforms. You have strong experience with PL/pgSQL, writing efficient SQL queries, tuning performance, and building ETL workflows. You’re comfortable working with Oracle and/or PostgreSQL and navigating complex data structures to support data integration, transformation, and analytics. \n\nAs a Senior Database Developer, you will play a key role in building and maintaining robust database solutions to support client onboarding, reward processing, data quality, and operational performance. You’ll collaborate with cross-functional teams—including developers, QA, analysts, and DBAs—to ensure data pipelines and queries are optimized, secure, and support the evolving needs of our clients and marketing platforms\n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
About the team and what we will build together
We’re looking for a Senior Database Developer with 5–7+ years of experience who thrives on designing scalable, data-driven solutions that support high-volume, high-impact loyalty platforms. You have strong experience with PL/pgSQL, writing efficient SQL queries, tuning performance, and building ETL workflows. You’re comfortable working with Oracle and/or PostgreSQL and navigating complex data structures to support data integration, transformation, and analytics.
As a Senior Database Developer, you will play a key role in building and maintaining robust database solutions to support client onboarding, reward processing, data quality, and operational performance. You’ll collaborate with cross-functional teams—including developers, QA, analysts, and DBAs—to ensure data pipelines and queries are optimized, secure, and support the evolving needs of our clients and marketing platforms
","id":"648bfb15-005c-4c9d-92c9-a8aa2d6d5e25","lists":[{"text":"How you will make an impact ","content":"Develop and maintain import and extract processes for internal and client-facing systems Contribute to data discovery, mapping, and migration efforts to support new client onboarding Troubleshoot and resolve data quality and performance issues in collaboration with engineering and QA teamsTune queries, indexes, and procedures to ensure optimal performance across batch and real-time systems Support data integration from multiple sources including clients, partners, internal tools, and analytics platforms Provide technical support to report developers, data testers, and stakeholders across the businessParticipate in a collaborative DevOps environment, working closely with developers, QA, and DBAs across environments"},{"text":"What you need to be successful ","content":"5–7+ years of experience designing and maintaining SQL queries, views, stored procedures, and functionsStrong experience with Oracle and/or PostgreSQL or a comparable relational databaseExperience tuning SQL for performance, particularly in large-scale, high-volume environmentsFamiliarity with ETL development, data migration strategies, and real-time/batch data movementSolid understanding of data security, particularly in PCI-compliant or regulated environmentsProven ability to work independently and within a team, managing priorities across concurrent projectsStrong written and verbal communication skills; able to work effectively with both technical and non-technical stakeholdersBonus Skills:Experience with data mapping, profiling, or discovery toolsFamiliarity with Snowflake or other modern cloud data platformsExperience with job scheduling and automation (e.g., Cron, Automate Schedule)Familiarity with Git or Bitbucket or other version control systems Experience working alongside or supporting Java-based development teams "}],"text":"Sr. Database Developer","country":"IN","workplaceType":"onsite","opening":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"About the team and what we will build together
We’re looking for a Senior Database Developer with 5–7+ years of experience who thrives on designing scalable, data-driven solutions that support high-volume, high-impact loyalty platforms. You have strong experience with PL/pgSQL, writing efficient SQL queries, tuning performance, and building ETL workflows. You’re comfortable working with Oracle and/or PostgreSQL and navigating complex data structures to support data integration, transformation, and analytics.
As a Senior Database Developer, you will play a key role in building and maintaining robust database solutions to support client onboarding, reward processing, data quality, and operational performance. You’ll collaborate with cross-functional teams—including developers, QA, analysts, and DBAs—to ensure data pipelines and queries are optimized, secure, and support the evolving needs of our clients and marketing platforms
","descriptionBodyPlain":"About the team and what we will build together \n\nWe’re looking for a Senior Database Developer with 5–7+ years of experience who thrives on designing scalable, data-driven solutions that support high-volume, high-impact loyalty platforms. You have strong experience with PL/pgSQL, writing efficient SQL queries, tuning performance, and building ETL workflows. You’re comfortable working with Oracle and/or PostgreSQL and navigating complex data structures to support data integration, transformation, and analytics. \n\nAs a Senior Database Developer, you will play a key role in building and maintaining robust database solutions to support client onboarding, reward processing, data quality, and operational performance. You’ll collaborate with cross-functional teams—including developers, QA, analysts, and DBAs—to ensure data pipelines and queries are optimized, secure, and support the evolving needs of our clients and marketing platforms\n","hostedUrl":"https://jobs.lever.co/kobie/648bfb15-005c-4c9d-92c9-a8aa2d6d5e25","applyUrl":"https://jobs.lever.co/kobie/648bfb15-005c-4c9d-92c9-a8aa2d6d5e25/apply"},{"additionalPlain":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. \n \nA place for all We celebrate and embrace diversity at Kobie! \nEmployment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. \n \nWe are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. \n \nReady to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! \n","additional":"Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!
","categories":{"commitment":"Full-Time","department":"Client Services","location":"St. Petersburg, Florida","team":"Client Services","allLocations":["St. Petersburg, Florida","Dallas, Texas","Richmond, Virginia","Minneapolis, Minnesota","Detroit, Michigan","Raleigh, North Carolina","St. Louis, Missouri","Indianapolis, Indiana"]},"createdAt":1764791626375,"descriptionPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n\n\nAbout the Team & What We’ll Build Together \nKobie’s Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Senior Director, Client Services for the Retail Vertical, you will steward some of our most significant client partnerships—ensuring that loyalty becomes a strategic driver of customer engagement, revenue growth, and enterprise value for both our clients and Kobie. \n \nIn this role, you will identify client opportunities, surface emerging risks, and elevate market trends that fuel program and enterprise growth. Engaged at the executive level, you will translate complex client environments and competitive signals into actionable strategies—strengthening client programs while informing Kobie’s product, services, and growth roadmap. Your leadership will shape how we deliver value, create cross-client insights, and fuel long-term growth through loyalty. \nThis role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences. \n \n \n","description":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
About the Team & What We’ll Build Together
\nKobie’s Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Senior Director, Client Services for the Retail Vertical, you will steward some of our most significant client partnerships—ensuring that loyalty becomes a strategic driver of customer engagement, revenue growth, and enterprise value for both our clients and Kobie.
\n
\nIn this role, you will identify client opportunities, surface emerging risks, and elevate market trends that fuel program and enterprise growth. Engaged at the executive level, you will translate complex client environments and competitive signals into actionable strategies—strengthening client programs while informing Kobie’s product, services, and growth roadmap. Your leadership will shape how we deliver value, create cross-client insights, and fuel long-term growth through loyalty.
\nThis role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences.
\n
\n
","id":"4e57c4ee-a97d-456d-b559-b81a697a10b8","lists":[{"text":"How You Will Make an Impact","content":"\nEnterprise Strategic Leadership\nServe as the executive-level strategic partner to key retail clients, ensuring loyalty strategy is aligned to enterprise goals and customer engagement objectives.\nArticulate how loyalty contributes to broader corporate strategy, supporting clients in achieving revenue, retention, and customer experience outcomes.\nLoyalty Program Vision & Performance\nLead the long-term evolution of loyalty programs by integrating strategy, analytics, and technology to optimize performance, profitability, and member engagement.\nTranslate data-driven insights into actionable recommendations that drive ROI and address emerging customer needs in support of driving best-in-class programs.\nClient Opportunity, Risk & Market Sensing\nContinuously scan for risks, political dynamics, shifting priorities, and organizational barriers within client environments, converting them into opportunities that deepen partnership and expand Kobie’s strategic influence.\nMonitor industry trends, competitor movements, and evolving retail behaviors to shape both client strategy and internal decision-making.\nGrowth, Innovation & Co-Creation\nIdentify and drive opportunities for organic growth across services, technology, analytics, and product enhancements to maximize long-term revenue and value creation.\nCo-create innovation with clients, leveraging Kobie IP, market intelligence, and emerging loyalty constructs to deliver differentiated, competitive solutions.\nCross-Functional Orchestration & Internal Influence\nLead cross-functional collaboration with Technology, Product, Decision Science, Strategy, and Delivery teams to ensure alignment on strategic priorities and program execution.\nTranslate market and client insights into actionable internal strategies—shaping product roadmaps, operational improvements, and cross-client opportunities.\nFoster a knowledge-sharing culture that equips teams with the intelligence and context needed to deliver consistent, high-quality outcomes.\nTechnical & Operational Stewardship\nDemonstrate strong understanding of Kobie’s platform capabilities, integrations, and data ecosystem to guide strategic conversations with client and internal technology teams.\nOversee program enhancements, operational execution, and technical implementations with a focus on scalability, efficiency, and quality.\nFinancial & Commercial Accountability\nOwn financial performance across assigned accounts, including forecasting, profitability management, and long-term commercial strategy.\nApply strategic and financial engineering to balance short-term wins with sustainable long-term growth for both clients and Kobie.\nClient Relationship Management\nServe as a trusted advisor, providing clarity, thought leadership, and proactive guidance grounded in loyalty best practices and market insight.\nBuild deep, multi-threaded relationships across complex client organizations, fostering trust and accelerating strategic decision-making.\nStrategically steward the client relationship map—ensuring executive-level depth and organizational breadth—to anticipate challenges, drive alignment, and negotiate trade-offs that optimize outcomes for both the client and Kobie.\nTeam Leadership & Talent Development\nLead, mentor, and elevate a high-performing Client Services team, fostering a culture of accountability, collaboration, and continuous improvement.\nEmpower teams to communicate value clearly, think strategically, anticipate client needs, and drive meaningful outcomes aligned to Kobie’s growth vision.\n"},{"text":"You Need to Be Successful","content":"\n12–15+ years in client services, loyalty marketing, CRM, or enterprise program management, with significant experience in the retail sector.\nProven track record leading large, complex accounts and cultivating senior executive relationships.\nDeep understanding of loyalty program strategy, customer engagement, CRM platforms, and data-driven insight application.\nStrong technical fluency with SaaS platforms, integrations, data ecosystem concepts, and digital customer experience.\nDemonstrated ability to anticipate risk, identify growth opportunities, and influence strategic direction.\nExceptional communication, strategic thinking, analytical problem-solving, and executive presence.\nExperience managing budgets, P&L, and multi-year commercial strategies that drive portfolio growth.\nAbility to lead and inspire cross-functional teams in a dynamic, fast-paced environment.\nBachelor’s degree required; advanced degree or relevant certifications preferred.\nAbility to travel up to 20% with peak periods up to 35%.\n"}],"text":"Sr. Director, Client Services","country":"US","workplaceType":"remote","opening":"Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
","openingPlain":"Join a National Top Workplace \n \nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. \n \nJoin Us from Anywhere \nWhile our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: \n\n· Flexible Time Off to recharge when needed \n· Nine Company-Wide Holidays \n· A diverse suite of benefits prioritizing your growth, development, and personal well-being \n\nDiscover more about our perks and benefits here. \n \nKobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. \n\n","descriptionBody":"About the Team & What We’ll Build Together
\nKobie’s Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Senior Director, Client Services for the Retail Vertical, you will steward some of our most significant client partnerships—ensuring that loyalty becomes a strategic driver of customer engagement, revenue growth, and enterprise value for both our clients and Kobie.
\n
\nIn this role, you will identify client opportunities, surface emerging risks, and elevate market trends that fuel program and enterprise growth. Engaged at the executive level, you will translate complex client environments and competitive signals into actionable strategies—strengthening client programs while informing Kobie’s product, services, and growth roadmap. Your leadership will shape how we deliver value, create cross-client insights, and fuel long-term growth through loyalty.
\nThis role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences.
\n
\n
","descriptionBodyPlain":"About the Team & What We’ll Build Together \nKobie’s Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Senior Director, Client Services for the Retail Vertical, you will steward some of our most significant client partnerships—ensuring that loyalty becomes a strategic driver of customer engagement, revenue growth, and enterprise value for both our clients and Kobie. \n \nIn this role, you will identify client opportunities, surface emerging risks, and elevate market trends that fuel program and enterprise growth. Engaged at the executive level, you will translate complex client environments and competitive signals into actionable strategies—strengthening client programs while informing Kobie’s product, services, and growth roadmap. Your leadership will shape how we deliver value, create cross-client insights, and fuel long-term growth through loyalty. \nThis role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences. \n \n \n","hostedUrl":"https://jobs.lever.co/kobie/4e57c4ee-a97d-456d-b559-b81a697a10b8","applyUrl":"https://jobs.lever.co/kobie/4e57c4ee-a97d-456d-b559-b81a697a10b8/apply"},{"additionalPlain":"About Kobie \n\nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture. \n\nAs a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special. \n\nWe are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard. \nGiving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities. \n\nTo support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance. \n\nAs we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection. \nNow is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub. \n","additional":"About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","categories":{"commitment":"Full-Time","department":"Delivery","location":"Bengaluru, Karnataka","team":"Quality Assurance","allLocations":["Bengaluru, Karnataka"]},"createdAt":1775727157173,"descriptionPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","description":"Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
About the team and what we will build together
\n
\nYou are a Senior SDET within the Production Engineering / Operations team, playing a critical role in ensuring the stability, reliability, and quality of systems in production and pre-production environments. You will work closely with Engineering, DevOps, and Production Support teams to validate system behavior under real-world conditions and prevent defects from reaching production.
\n
\nYou will be part of a team focused on building a highly reliable and resilient operational ecosystem, where testing is deeply integrated into release validation, system monitoring, and continuous improvement.In this role, you will:
\n
\n\n- Drive an automation-first approach for validating APIs, UI, and backend systems with a strong focus on production readiness
\n- Design and maintain test frameworks aligned to operational use cases, including regression, integration, and release validation
\n- Lead performance and load testing initiatives to ensure systems can handle real-world traffic and scale
\n- Analyze QA and production metrics (defect leakage, failure patterns, test coverage) to proactively identify quality gaps
\n- Support release validation and production readiness, ensuring deployments meet reliability and performance standards
\n- Leverage AI-driven testing tools and techniques to improve defect detection, optimize test coverage, and enhance efficiency
\n- Collaborate with Production Support teams to reproduce issues, validate fixes, and prevent recurrence
\n- Balance automation with targeted manual and exploratory testing, especially for edge cases and high-risk scenarios
\n- You will contribute to building an operations-driven quality ecosystem, where testing is continuous, intelligent, and directly aligned with system reliability and customer impact.
\n
","id":"b106a3c7-245a-432d-9469-8076fc10ed2b","lists":[{"text":"How you will make an impact","content":"
\n· Drive end-to-end quality strategy across applications ensuring high standards in functional, performance, and reliability testing.
\n· Perform manual and exploratory testing for edge cases and usability scenarios.
\n· Leverage AI-driven testing tools and techniques to improve coverage and efficiency.
\n· Design and implement robust test automation frameworks for API, UI, and backend systems.
\n· Collaborate with Engineering, Product, and DevOps teams to ensure quality is built into the development lifecycle.
\n· Develop and execute API testing strategies using tools like REST Assured and SoapUI.
\n· Lead front-end testing initiatives ensuring seamless user experience across devices and browsers.
\n· Define and execute performance and load testing strategies for scalability and resilience.
\n· Analyze QA metrics (defect leakage, coverage, pass rates) to improve processes.
\n· Integrate automated tests into CI/CD pipelines for continuous testing.
\n· Maintain strong test documentation, traceability, and defect prevention strategies.
"},{"text":"What you need to be successful","content":"\n
· 6–10+ years of experience in QA / SDET roles.
\n
· Strong understanding of manual testing and exploratory testing techniques.
\n
· Strong hands-on experience in automation frameworks for API and UI testing.
\n
· Experience with API testing tools such as REST Assured, SoapUI.
\n
· Experience with UI automation tools like Selenium, Cypress, or Playwright.
\n
· Experience in performance/load testing using JMeter, Gatling or similar.
\n
· Ability to define and analyze QA metrics and KPIs.
\n
· Experience in Agile environments with CI/CD integration.
\n
· Understanding of backend systems, APIs, and distributed architectures.
\n
· Exposure to AI-driven testing tools or frameworks.
\n
· Strong debugging, problem-solving, and communication skills.
\n
Nice to Have
\n
· Experience with BDD frameworks (Cucumber, SpecFlow).
\n
· Experience with test data management and mocking/stubbing tools.
\n
· Exposure to cloud environments (AWS/Azure).
\n
· Familiarity with Docker/Kubernetes.
\n
· Basic knowledge of security testing.
\n
· Exposure to GenAI-based test case generation or AI/ML-based testing tools.
\n
Success Metrics
\n
· Reduction in production defects.
\n
· Improved test execution cycle time.
\n
· Increased adoption of AI-driven testing.
\n
· Improved overall product quality and release confidence.
\n
· Effective performance validation and scalability readiness.
\n
· High automation coverage across critical flows.
\n
Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
","openingPlain":"Join our India Tech Hub – Be among the first hires! \n\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. \n","descriptionBody":"About the team and what we will build together
\n
\nYou are a Senior SDET within the Production Engineering / Operations team, playing a critical role in ensuring the stability, reliability, and quality of systems in production and pre-production environments. You will work closely with Engineering, DevOps, and Production Support teams to validate system behavior under real-world conditions and prevent defects from reaching production.
\n
\nYou will be part of a team focused on building a highly reliable and resilient operational ecosystem, where testing is deeply integrated into release validation, system monitoring, and continuous improvement.In this role, you will:
\n
\n\n- Drive an automation-first approach for validating APIs, UI, and backend systems with a strong focus on production readiness
\n- Design and maintain test frameworks aligned to operational use cases, including regression, integration, and release validation
\n- Lead performance and load testing initiatives to ensure systems can handle real-world traffic and scale
\n- Analyze QA and production metrics (defect leakage, failure patterns, test coverage) to proactively identify quality gaps
\n- Support release validation and production readiness, ensuring deployments meet reliability and performance standards
\n- Leverage AI-driven testing tools and techniques to improve defect detection, optimize test coverage, and enhance efficiency
\n- Collaborate with Production Support teams to reproduce issues, validate fixes, and prevent recurrence
\n- Balance automation with targeted manual and exploratory testing, especially for edge cases and high-risk scenarios
\n- You will contribute to building an operations-driven quality ecosystem, where testing is continuous, intelligent, and directly aligned with system reliability and customer impact.
\n
","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/kobie/b106a3c7-245a-432d-9469-8076fc10ed2b","applyUrl":"https://jobs.lever.co/kobie/b106a3c7-245a-432d-9469-8076fc10ed2b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Production Support","location":"Bengaluru, Karnataka","team":"System Operator","allLocations":["Bengaluru, Karnataka"]},"createdAt":1770389384621,"descriptionPlain":"Join our India Tech Hub – Be among the first hires!\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.\n \nAbout the team and what we will build together\nYou are a System Operator who has solid experience providing support of all system processing and applications. You are the front-line support for our client environments. You control and operate in a space of fidelity, meticulousness, and care. You will be responsible for maintaining job automation, executing ad-hoc batch jobs, application/code deployments, file transfers and SQL scripts, as well as performing first-level troubleshooting and support for Windows Server and Linux environments, which includes reviewing logs, system and application monitoring, maintenance, and patch management.\nHow you will make an impact\nPart of a team responsible for 24x7 problem resolution for all environments in areas of system expertise and authority to escalate as necessary. \nMonitors both system and application availability and performance information to ensure the efficient operation of all systems including database, application, and web servers using tools like New Relic, Pingdom, Nagios, and others. \nMonitors, maintains, and provides first-level troubleshooting of job and process automation using tools like Skybot/Automate Scheduler or ActiveBatch, as well as scripting tools like BASH, Windows Batch, PowerShell, etc.\nExecute ad-hoc processing of file transfers, encryption/decryption, job automation or SQL scripts based on need.\nExecute application/code deployments through automation tools, such as Bitbucket and Bamboo.\nGeneral Maintenance/Troubleshooting - Reviewing/Maintaining Logs, Completing/Validating System Patches, maintain documentation/runbooks, and follow best practices for system administration.\nHelp provide solutions for problems/goals based on knowledge and experience. Work with other groups for assistance in escalations and incident response, triage, and resolution, as well as collaboration with others for handoff/assistance.\nWork with System Administrators to maintain operating system and application current patch levels on all servers. \nMaintenance of the Microsoft Active Directory Users and Groups. This includes maintaining network users, mail accounts, directories, and security.\nManage Service/Problem tickets (JIRA) promptly and with proper time entry.\nWork within Company change control and IT security policies. \n \nWhat you need to be successful\n1-2 years of experience of production application/middleware operations experience in multi-server, multi-OS environment. \n1-2 years of systems operation or administration in multi-server enterprise environments (On-premises and Cloud). Windows and Linux environments. \nExperience with PostgreSQL (Windows and Linux) \nExperience with on-premises and/or cloud virtualization platforms, i.e., vCenter/vSphere, Oracle Cloud Infrastructure (OCI), AWS, Azure.\nBasic understanding of: \nActive Directory - Ability to create/manage users and groups\nCloud Concepts - Public/private cloud & products (OCI, Azure, AWS, & VMware), Object Storage, VM Instance Management, etc.\nNetworking concepts of IP Addressing, Subnetting, HTTP/HTTPS, LDAP/LDAPS, Email/SMTP, SFTP/FTP, SSH, RDP, load balancers, and DNS (maintaining)\nScripting - Working knowledge and ability to execute, update, and troubleshoot. BASH, DOS Batch, PowerShell, Ansible (general knowledge), SQL (general knowledge)\nKubernetes Environments and how they function is a plus\nAntivirus/Malware – Maintain, Monitor, and Troubleshoot (Sophos/SentinelOne)\nTime management and solid organization skills \nAbility to interact well with employees at various levels, vendors, and customers\nTeam-focused mentality, with a focus on communication, collaboration, process improvement and standardization.\n \n \nAbout Kobie\nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.\nAs a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers.  We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.\nWe are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.\nGiving back is in our DNA at Kobie, through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.\nTo support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays, offering flexible time off, and prioritizing work-life balance.\nAs we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates a space for collaboration and fostering connection.\nNow is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.\n","description":"Join our India Tech Hub – Be among the first hires!
\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
\n
\nAbout the team and what we will build together
\nYou are a System Operator who has solid experience providing support of all system processing and applications. You are the front-line support for our client environments. You control and operate in a space of fidelity, meticulousness, and care. You will be responsible for maintaining job automation, executing ad-hoc batch jobs, application/code deployments, file transfers and SQL scripts, as well as performing first-level troubleshooting and support for Windows Server and Linux environments, which includes reviewing logs, system and application monitoring, maintenance, and patch management.
\nHow you will make an impact
\nPart of a team responsible for 24x7 problem resolution for all environments in areas of system expertise and authority to escalate as necessary.
\nMonitors both system and application availability and performance information to ensure the efficient operation of all systems including database, application, and web servers using tools like New Relic, Pingdom, Nagios, and others.
\nMonitors, maintains, and provides first-level troubleshooting of job and process automation using tools like Skybot/Automate Scheduler or ActiveBatch, as well as scripting tools like BASH, Windows Batch, PowerShell, etc.
\nExecute ad-hoc processing of file transfers, encryption/decryption, job automation or SQL scripts based on need.
\nExecute application/code deployments through automation tools, such as Bitbucket and Bamboo.
\nGeneral Maintenance/Troubleshooting - Reviewing/Maintaining Logs, Completing/Validating System Patches, maintain documentation/runbooks, and follow best practices for system administration.
\nHelp provide solutions for problems/goals based on knowledge and experience. Work with other groups for assistance in escalations and incident response, triage, and resolution, as well as collaboration with others for handoff/assistance.
\nWork with System Administrators to maintain operating system and application current patch levels on all servers.
\nMaintenance of the Microsoft Active Directory Users and Groups. This includes maintaining network users, mail accounts, directories, and security.
\nManage Service/Problem tickets (JIRA) promptly and with proper time entry.
\nWork within Company change control and IT security policies.
\n
\nWhat you need to be successful
\n1-2 years of experience of production application/middleware operations experience in multi-server, multi-OS environment.
\n1-2 years of systems operation or administration in multi-server enterprise environments (On-premises and Cloud). Windows and Linux environments.
\nExperience with PostgreSQL (Windows and Linux)
\nExperience with on-premises and/or cloud virtualization platforms, i.e., vCenter/vSphere, Oracle Cloud Infrastructure (OCI), AWS, Azure.
\nBasic understanding of:
\nActive Directory - Ability to create/manage users and groups
\nCloud Concepts - Public/private cloud & products (OCI, Azure, AWS, & VMware), Object Storage, VM Instance Management, etc.
\nNetworking concepts of IP Addressing, Subnetting, HTTP/HTTPS, LDAP/LDAPS, Email/SMTP, SFTP/FTP, SSH, RDP, load balancers, and DNS (maintaining)
\nScripting - Working knowledge and ability to execute, update, and troubleshoot. BASH, DOS Batch, PowerShell, Ansible (general knowledge), SQL (general knowledge)
\nKubernetes Environments and how they function is a plus
\nAntivirus/Malware – Maintain, Monitor, and Troubleshoot (Sophos/SentinelOne)
\nTime management and solid organization skills
\nAbility to interact well with employees at various levels, vendors, and customers
\nTeam-focused mentality, with a focus on communication, collaboration, process improvement and standardization.
\n
\n
\nAbout Kobie
\nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
\nAs a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers.  We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
\nWe are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
\nGiving back is in our DNA at Kobie, through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
\nTo support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays, offering flexible time off, and prioritizing work-life balance.
\nAs we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates a space for collaboration and fostering connection.
\nNow is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","id":"9dd4ae3d-e340-4a31-84ac-cdbf4b042646","lists":[],"text":"System Operator","country":"IN","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"Join our India Tech Hub – Be among the first hires!
\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
\n
\nAbout the team and what we will build together
\nYou are a System Operator who has solid experience providing support of all system processing and applications. You are the front-line support for our client environments. You control and operate in a space of fidelity, meticulousness, and care. You will be responsible for maintaining job automation, executing ad-hoc batch jobs, application/code deployments, file transfers and SQL scripts, as well as performing first-level troubleshooting and support for Windows Server and Linux environments, which includes reviewing logs, system and application monitoring, maintenance, and patch management.
\nHow you will make an impact
\nPart of a team responsible for 24x7 problem resolution for all environments in areas of system expertise and authority to escalate as necessary.
\nMonitors both system and application availability and performance information to ensure the efficient operation of all systems including database, application, and web servers using tools like New Relic, Pingdom, Nagios, and others.
\nMonitors, maintains, and provides first-level troubleshooting of job and process automation using tools like Skybot/Automate Scheduler or ActiveBatch, as well as scripting tools like BASH, Windows Batch, PowerShell, etc.
\nExecute ad-hoc processing of file transfers, encryption/decryption, job automation or SQL scripts based on need.
\nExecute application/code deployments through automation tools, such as Bitbucket and Bamboo.
\nGeneral Maintenance/Troubleshooting - Reviewing/Maintaining Logs, Completing/Validating System Patches, maintain documentation/runbooks, and follow best practices for system administration.
\nHelp provide solutions for problems/goals based on knowledge and experience. Work with other groups for assistance in escalations and incident response, triage, and resolution, as well as collaboration with others for handoff/assistance.
\nWork with System Administrators to maintain operating system and application current patch levels on all servers.
\nMaintenance of the Microsoft Active Directory Users and Groups. This includes maintaining network users, mail accounts, directories, and security.
\nManage Service/Problem tickets (JIRA) promptly and with proper time entry.
\nWork within Company change control and IT security policies.
\n
\nWhat you need to be successful
\n1-2 years of experience of production application/middleware operations experience in multi-server, multi-OS environment.
\n1-2 years of systems operation or administration in multi-server enterprise environments (On-premises and Cloud). Windows and Linux environments.
\nExperience with PostgreSQL (Windows and Linux)
\nExperience with on-premises and/or cloud virtualization platforms, i.e., vCenter/vSphere, Oracle Cloud Infrastructure (OCI), AWS, Azure.
\nBasic understanding of:
\nActive Directory - Ability to create/manage users and groups
\nCloud Concepts - Public/private cloud & products (OCI, Azure, AWS, & VMware), Object Storage, VM Instance Management, etc.
\nNetworking concepts of IP Addressing, Subnetting, HTTP/HTTPS, LDAP/LDAPS, Email/SMTP, SFTP/FTP, SSH, RDP, load balancers, and DNS (maintaining)
\nScripting - Working knowledge and ability to execute, update, and troubleshoot. BASH, DOS Batch, PowerShell, Ansible (general knowledge), SQL (general knowledge)
\nKubernetes Environments and how they function is a plus
\nAntivirus/Malware – Maintain, Monitor, and Troubleshoot (Sophos/SentinelOne)
\nTime management and solid organization skills
\nAbility to interact well with employees at various levels, vendors, and customers
\nTeam-focused mentality, with a focus on communication, collaboration, process improvement and standardization.
\n
\n
\nAbout Kobie
\nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
\nAs a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers.  We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
\nWe are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
\nGiving back is in our DNA at Kobie, through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
\nTo support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays, offering flexible time off, and prioritizing work-life balance.
\nAs we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates a space for collaboration and fostering connection.
\nNow is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
","descriptionBodyPlain":"Join our India Tech Hub – Be among the first hires!\nKobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.\n \nAbout the team and what we will build together\nYou are a System Operator who has solid experience providing support of all system processing and applications. You are the front-line support for our client environments. You control and operate in a space of fidelity, meticulousness, and care. You will be responsible for maintaining job automation, executing ad-hoc batch jobs, application/code deployments, file transfers and SQL scripts, as well as performing first-level troubleshooting and support for Windows Server and Linux environments, which includes reviewing logs, system and application monitoring, maintenance, and patch management.\nHow you will make an impact\nPart of a team responsible for 24x7 problem resolution for all environments in areas of system expertise and authority to escalate as necessary. \nMonitors both system and application availability and performance information to ensure the efficient operation of all systems including database, application, and web servers using tools like New Relic, Pingdom, Nagios, and others. \nMonitors, maintains, and provides first-level troubleshooting of job and process automation using tools like Skybot/Automate Scheduler or ActiveBatch, as well as scripting tools like BASH, Windows Batch, PowerShell, etc.\nExecute ad-hoc processing of file transfers, encryption/decryption, job automation or SQL scripts based on need.\nExecute application/code deployments through automation tools, such as Bitbucket and Bamboo.\nGeneral Maintenance/Troubleshooting - Reviewing/Maintaining Logs, Completing/Validating System Patches, maintain documentation/runbooks, and follow best practices for system administration.\nHelp provide solutions for problems/goals based on knowledge and experience. Work with other groups for assistance in escalations and incident response, triage, and resolution, as well as collaboration with others for handoff/assistance.\nWork with System Administrators to maintain operating system and application current patch levels on all servers. \nMaintenance of the Microsoft Active Directory Users and Groups. This includes maintaining network users, mail accounts, directories, and security.\nManage Service/Problem tickets (JIRA) promptly and with proper time entry.\nWork within Company change control and IT security policies. \n \nWhat you need to be successful\n1-2 years of experience of production application/middleware operations experience in multi-server, multi-OS environment. \n1-2 years of systems operation or administration in multi-server enterprise environments (On-premises and Cloud). Windows and Linux environments. \nExperience with PostgreSQL (Windows and Linux) \nExperience with on-premises and/or cloud virtualization platforms, i.e., vCenter/vSphere, Oracle Cloud Infrastructure (OCI), AWS, Azure.\nBasic understanding of: \nActive Directory - Ability to create/manage users and groups\nCloud Concepts - Public/private cloud & products (OCI, Azure, AWS, & VMware), Object Storage, VM Instance Management, etc.\nNetworking concepts of IP Addressing, Subnetting, HTTP/HTTPS, LDAP/LDAPS, Email/SMTP, SFTP/FTP, SSH, RDP, load balancers, and DNS (maintaining)\nScripting - Working knowledge and ability to execute, update, and troubleshoot. BASH, DOS Batch, PowerShell, Ansible (general knowledge), SQL (general knowledge)\nKubernetes Environments and how they function is a plus\nAntivirus/Malware – Maintain, Monitor, and Troubleshoot (Sophos/SentinelOne)\nTime management and solid organization skills \nAbility to interact well with employees at various levels, vendors, and customers\nTeam-focused mentality, with a focus on communication, collaboration, process improvement and standardization.\n \n \nAbout Kobie\nNamed a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.\nAs a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers.  We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.\nWe are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.\nGiving back is in our DNA at Kobie, through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.\nTo support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays, offering flexible time off, and prioritizing work-life balance.\nAs we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates a space for collaboration and fostering connection.\nNow is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.\n","hostedUrl":"https://jobs.lever.co/kobie/9dd4ae3d-e340-4a31-84ac-cdbf4b042646","applyUrl":"https://jobs.lever.co/kobie/9dd4ae3d-e340-4a31-84ac-cdbf4b042646/apply"}]