Schedule: Hybrid-4 Days Onsite /Remote 1 Day
\nLocation: Boston, Brockton and occasional site visits to NewBridge On The Charles
\nJewish Vocational Service (JVS) is a non-profit, non-sectarian agency and one of the largest providers of workforce development services in Greater Boston. Founded in 1938, JVS has a long history of helping individuals adapt to changing workforce needs and achieve economic stability through employment, training, and education. Today, our mission is to empower individuals from diverse communities to overcome barriers to employment and begin building meaningful careers, while partnering with employers to hire, train, and sustain productive workforces.
\n\n
The Career Coach provides job-readiness training to individuals with disabilities, focusing on the foundational skills needed to obtain and maintain employment in the community. This includes delivering pre-employment and on-the-job training to participants through one-on-one coaching and small group instruction, including services provided through the Transitions to Work Program.
\n\n
This program offers career seekers ages 16–35 hands-on internship opportunities with employer partners such as Spaulding Rehabilitation Hospital, Brockton Hospital, and NewBridge on the Charles. The Career Coach prepares participants for these internships, provides ongoing support throughout the experience, and delivers individualized coaching to support job placement, retention, and career advancement. In addition, the Career Coach trains and advises employer partners on effective strategies for working with individuals with disabilities, develops strong job leads, and provides job placement assistance.
\n\n
This role requires the ability to initiate and sustain collaborative relationships with businesses across the Greater Boston and Greater Brockton areas, a strong understanding of—or commitment to learning about—barriers to employment, and active participation as part of a larger JVS team supporting employment, training, and education services both in person and virtually.
\nESSENTIAL JOB FUNCTIONS:
\nAccountability and Results Focused
\n· Assist participants in both one-on-one and group settings in job search-related activities
\n· As needed, escort participants to job interviews and facilitate interview and hiring process
\n· Provide post-placement services including follow-up with jobseeker and employer
\n· Develop curricula and provide trainings and classroom instruction on essential skills needed to enhance employability
\n· Scheduling flexibility in order to meet client’s career searching or in person job coaching needs
\n· Use strategic, structured, and systematic intervention techniques (IE: Task Analysis) to assist the participants in learning to perform job tasks to employer specifications
\nBuild relationships, collaboration and teamwork
\n· Actively develop new and maintain existing employer relationships
\n· Develop a solid understanding of the employer’s needs and the specific job tasks
\n· Communicate and collaborate with clients’ families and support staff
\n· Developing a strong understanding of other departments at JVS and becoming a key contributor to the organization’s mission
\nAdministrative/Communication
\n· Monitor and evaluate program effectiveness
\n· Monitor, assess, and document client progress
\n· Organize and maintain files and records
\n· Perform other duties as assigned or requested
\nMINIMUM QUALIFICATIONS AND EXPERIENCE:
\n· 1-3 years of experience in workforce development or related field desired
\n· 1-3 years of experience in working with individuals with barriers to employment desired
\n· Associate or bachelor’s degree in human services or another related field (desirable)
\n· A deep commitment to disability inclusion in the workforce required
\n· An understanding of job development and job placement desired
\n· Flexibility with in-person services and local travel required
\n· Ability to work effectively with staff and clients from diverse cultural, socio-economic, ethnic, and educational backgrounds is required
\n· Working knowledge of Microsoft Office suite required
\n· Strong interpersonal, communication and organizational skills are required
\n· Ability to work independently and as part of a team is required
\n· Knowledge of virtual meeting platforms preferred
\n· Fluency in Spanish, Haitian Creole, or Cape Verdean Creole language highly preferred
\n· Knowledge of community resources and web-based resources preferred
\n· Knowledge of the disability rights movement and/or self-advocacy movements desired
\nJVS CULTURE: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
\nJVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.
","id":"ecd08f79-469f-4d37-9101-2e9915c01d86","lists":[],"salaryRange":{"min":51700,"max":58300,"currency":"USD","interval":"per-year-salary"},"text":"Career Coach - Disabilities","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"Schedule: Hybrid-4 Days Onsite /Remote 1 Day
\nLocation: Boston, Brockton and occasional site visits to NewBridge On The Charles
\nJewish Vocational Service (JVS) is a non-profit, non-sectarian agency and one of the largest providers of workforce development services in Greater Boston. Founded in 1938, JVS has a long history of helping individuals adapt to changing workforce needs and achieve economic stability through employment, training, and education. Today, our mission is to empower individuals from diverse communities to overcome barriers to employment and begin building meaningful careers, while partnering with employers to hire, train, and sustain productive workforces.
\n\n
The Career Coach provides job-readiness training to individuals with disabilities, focusing on the foundational skills needed to obtain and maintain employment in the community. This includes delivering pre-employment and on-the-job training to participants through one-on-one coaching and small group instruction, including services provided through the Transitions to Work Program.
\n\n
This program offers career seekers ages 16–35 hands-on internship opportunities with employer partners such as Spaulding Rehabilitation Hospital, Brockton Hospital, and NewBridge on the Charles. The Career Coach prepares participants for these internships, provides ongoing support throughout the experience, and delivers individualized coaching to support job placement, retention, and career advancement. In addition, the Career Coach trains and advises employer partners on effective strategies for working with individuals with disabilities, develops strong job leads, and provides job placement assistance.
\n\n
This role requires the ability to initiate and sustain collaborative relationships with businesses across the Greater Boston and Greater Brockton areas, a strong understanding of—or commitment to learning about—barriers to employment, and active participation as part of a larger JVS team supporting employment, training, and education services both in person and virtually.
\nESSENTIAL JOB FUNCTIONS:
\nAccountability and Results Focused
\n· Assist participants in both one-on-one and group settings in job search-related activities
\n· As needed, escort participants to job interviews and facilitate interview and hiring process
\n· Provide post-placement services including follow-up with jobseeker and employer
\n· Develop curricula and provide trainings and classroom instruction on essential skills needed to enhance employability
\n· Scheduling flexibility in order to meet client’s career searching or in person job coaching needs
\n· Use strategic, structured, and systematic intervention techniques (IE: Task Analysis) to assist the participants in learning to perform job tasks to employer specifications
\nBuild relationships, collaboration and teamwork
\n· Actively develop new and maintain existing employer relationships
\n· Develop a solid understanding of the employer’s needs and the specific job tasks
\n· Communicate and collaborate with clients’ families and support staff
\n· Developing a strong understanding of other departments at JVS and becoming a key contributor to the organization’s mission
\nAdministrative/Communication
\n· Monitor and evaluate program effectiveness
\n· Monitor, assess, and document client progress
\n· Organize and maintain files and records
\n· Perform other duties as assigned or requested
\nMINIMUM QUALIFICATIONS AND EXPERIENCE:
\n· 1-3 years of experience in workforce development or related field desired
\n· 1-3 years of experience in working with individuals with barriers to employment desired
\n· Associate or bachelor’s degree in human services or another related field (desirable)
\n· A deep commitment to disability inclusion in the workforce required
\n· An understanding of job development and job placement desired
\n· Flexibility with in-person services and local travel required
\n· Ability to work effectively with staff and clients from diverse cultural, socio-economic, ethnic, and educational backgrounds is required
\n· Working knowledge of Microsoft Office suite required
\n· Strong interpersonal, communication and organizational skills are required
\n· Ability to work independently and as part of a team is required
\n· Knowledge of virtual meeting platforms preferred
\n· Fluency in Spanish, Haitian Creole, or Cape Verdean Creole language highly preferred
\n· Knowledge of community resources and web-based resources preferred
\n· Knowledge of the disability rights movement and/or self-advocacy movements desired
\nJVS CULTURE: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
\nJVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.
","descriptionBodyPlain":"Schedule: Hybrid-4 Days Onsite /Remote 1 Day\nLocation: Boston, Brockton and occasional site visits to NewBridge On The Charles \nJewish Vocational Service (JVS) is a non-profit, non-sectarian agency and one of the largest providers of workforce development services in Greater Boston. Founded in 1938, JVS has a long history of helping individuals adapt to changing workforce needs and achieve economic stability through employment, training, and education. Today, our mission is to empower individuals from diverse communities to overcome barriers to employment and begin building meaningful careers, while partnering with employers to hire, train, and sustain productive workforces.\n \nThe Career Coach provides job-readiness training to individuals with disabilities, focusing on the foundational skills needed to obtain and maintain employment in the community. This includes delivering pre-employment and on-the-job training to participants through one-on-one coaching and small group instruction, including services provided through the Transitions to Work Program. \n \nThis program offers career seekers ages 16–35 hands-on internship opportunities with employer partners such as Spaulding Rehabilitation Hospital, Brockton Hospital, and NewBridge on the Charles. The Career Coach prepares participants for these internships, provides ongoing support throughout the experience, and delivers individualized coaching to support job placement, retention, and career advancement. In addition, the Career Coach trains and advises employer partners on effective strategies for working with individuals with disabilities, develops strong job leads, and provides job placement assistance. \n \nThis role requires the ability to initiate and sustain collaborative relationships with businesses across the Greater Boston and Greater Brockton areas, a strong understanding of—or commitment to learning about—barriers to employment, and active participation as part of a larger JVS team supporting employment, training, and education services both in person and virtually.\nESSENTIAL JOB FUNCTIONS:\nAccountability and Results Focused\n· Assist participants in both one-on-one and group settings in job search-related activities\n· As needed, escort participants to job interviews and facilitate interview and hiring process\n· Provide post-placement services including follow-up with jobseeker and employer\n· Develop curricula and provide trainings and classroom instruction on essential skills needed to enhance employability\n· Scheduling flexibility in order to meet client’s career searching or in person job coaching needs\n· Use strategic, structured, and systematic intervention techniques (IE: Task Analysis) to assist the participants in learning to perform job tasks to employer specifications\nBuild relationships, collaboration and teamwork\n· Actively develop new and maintain existing employer relationships\n· Develop a solid understanding of the employer’s needs and the specific job tasks\n· Communicate and collaborate with clients’ families and support staff\n· Developing a strong understanding of other departments at JVS and becoming a key contributor to the organization’s mission\nAdministrative/Communication\n· Monitor and evaluate program effectiveness\n· Monitor, assess, and document client progress\n· Organize and maintain files and records\n· Perform other duties as assigned or requested\nMINIMUM QUALIFICATIONS AND EXPERIENCE:\n· 1-3 years of experience in workforce development or related field desired\n· 1-3 years of experience in working with individuals with barriers to employment desired\n· Associate or bachelor’s degree in human services or another related field (desirable)\n· A deep commitment to disability inclusion in the workforce required\n· An understanding of job development and job placement desired\n· Flexibility with in-person services and local travel required\n· Ability to work effectively with staff and clients from diverse cultural, socio-economic, ethnic, and educational backgrounds is required\n· Working knowledge of Microsoft Office suite required\n· Strong interpersonal, communication and organizational skills are required\n· Ability to work independently and as part of a team is required\n· Knowledge of virtual meeting platforms preferred\n· Fluency in Spanish, Haitian Creole, or Cape Verdean Creole language highly preferred\n· Knowledge of community resources and web-based resources preferred\n· Knowledge of the disability rights movement and/or self-advocacy movements desired\nJVS CULTURE: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.\nJVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.\n","hostedUrl":"https://jobs.lever.co/jvs-boston/ecd08f79-469f-4d37-9101-2e9915c01d86","applyUrl":"https://jobs.lever.co/jvs-boston/ecd08f79-469f-4d37-9101-2e9915c01d86/apply"},{"additionalPlain":"","additional":"JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.
\nJVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
\nPOSITION SUMMARY:
\nThe Career Coach for Rapid English 2 Employment programs is responsible for developing strong job leads and providing high quality career counseling, training, and job placement assistance to refugee and immigrant job seekers. The Career Coach works closely with each participant to provide supportive services including improving resumes, advanced interview preparation, job search assistance and job coaching. The Career Coach initiates and sustains collaborative working relationships with a variety of local businesses to support clients’ rapid job placement, retention, and career growth. In addition to core coaching responsibilities, Career Coaches may specialize in any of the following areas to collaborate with staff in other departments in achieving shared goals:
\n· Creating, initiating and sustaining partnerships with employers, resulting in job placements for program participants.
\n· Outreaching to community partnerships for sourcing and onboarding new program participants.
\n· Contributing to partnerships with training programs which can facilitate participants’ most rapid pathway to gainful employment
\n· Contributing to development and success of programming at various service locations as needed (i.e. Boston, Brockton)
\nThis individual must have a strong knowledge about issues related to individuals with significant barriers to employment as well as experience working with people from diverse backgrounds.
\n\n
Program participants include recent arrivals who are eligible for Massachusetts Refugee Resettlement. Program employment services; immigrant parents who are receiving public benefits (TANF/TAFDC); and other local English language learners who are seeking rapid employment.
\nBilingual candidates strongly encouraged to apply.
\n\n
ESSENTIAL JOB FUNCTIONS:
\n\n
Accountability and Results Focused
\n· Enroll new participants via outreach and frequent communication with referral agencies and community partners.
\n· Assist program participants in initial goal setting, career planning, and training leading to job placement, skills upgrades and career advancement.
\n· Assist program participants in individual, group, and classroom settings in job-search-related activities; provide job readiness and vocational training as needed.
\n· Escort participants to job interviews and facilitate interview and hiring process, as needed.
\n· Actively develop new and maintain existing employer relationships.
\n· Provide post-placement services including follow-up with participant and employer.
\n· Establish, track and meet program dashboard indicators (enrollment, job placement, retention, etc.)
\n\n
Build Relationships, Collaboration and Teamwork
\n· Support and promote the mission and philosophy of JVS both internally and outside the agency.
\n· Establish and maintain relationships with key stakeholders (participants, employers, partner organizations, refugee resettlement organizations, funders, Department of Transitional Assistance, interns, etc.)
\n· Work as part of a team, sharing job leads and collaborating on workshops, classes, group interviews and any other tasks as needed.
\n· Attend and actively participate in staff meetings and team-based projects.
\n· Assist fellow team members when needed.
\n\n
Administrative/Communication
\n· Organize and maintain files and records.
\n· Communicate regularly with Supervisor and department leadership to ensure smooth delivery of services.
\n· Contribute summary reports for employers, funders, JVS leadership and other stakeholders.
\n· Maintain accurate, up-to-date information in all databases.
\n· Perform other duties as assigned or requested.
\n\n
MINIMUM QUALIFICATIONS AND EXPERIENCE:
\n· Associate Degree in Human Services, Business Administration or related field required.
\n· 1-3 years of experience in workforce development, coaching, or related field required.
\n· 1-3 years of experience working with individuals with barriers to employment strongly desired
\n· Experience in marketing and outreach desired
\n· Knowledge of refugee or immigrant services, Department of Transitional Assistance programs, community resources, and web-based resources preferred.
\n· Bilingual or additional language proficiency preferred, especially in languages most commonly spoken by immigrant participants (i.e., Arabic, Cape Verdean Creole, Dari, French, Haitian Creole, Pashto, Portuguese, Russian, Spanish, Somali, Swahili, Ukrainian)
\n· Strong Microsoft Office Suite / Microsoft 365 skills required.
\n\n
WORKING CONDITIONS:
\nFrequent meetings with clients, employers, and colleagues. Frequent travel by public transportation or private vehicle to employer locations. Will attend occasional off-site meetings with partner organizations in and around the Boston and/or Brockton area(s). Service delivery is currently hybrid (in-person at JVS offices and remotely online) and is subject to change. Ability to work in-person at JVS offices as needed weekly is required.
\n\n
OTHER DUTIES:
\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
\n\n
JVS CULTURE:
\nJVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services. JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws
\nJVS is an Equal Employment Opportunity Employer. Qualified minorities, women, veterans, sexual orientation and people with disabilities are encouraged to apply. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Posting Purposes: EOE/M/F/D/V/SO)
\nJVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.
\nJVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
\nPOSITION SUMMARY:
\nThe Career Coach for Rapid English 2 Employment programs is responsible for developing strong job leads and providing high quality career counseling, training, and job placement assistance to refugee and immigrant job seekers. The Career Coach works closely with each participant to provide supportive services including improving resumes, advanced interview preparation, job search assistance and job coaching. The Career Coach initiates and sustains collaborative working relationships with a variety of local businesses to support clients’ rapid job placement, retention, and career growth. In addition to core coaching responsibilities, Career Coaches may specialize in any of the following areas to collaborate with staff in other departments in achieving shared goals:
\n· Creating, initiating and sustaining partnerships with employers, resulting in job placements for program participants.
\n· Outreaching to community partnerships for sourcing and onboarding new program participants.
\n· Contributing to partnerships with training programs which can facilitate participants’ most rapid pathway to gainful employment
\n· Contributing to development and success of programming at various service locations as needed (i.e. Boston, Brockton)
\nThis individual must have a strong knowledge about issues related to individuals with significant barriers to employment as well as experience working with people from diverse backgrounds.
\n\n
Program participants include recent arrivals who are eligible for Massachusetts Refugee Resettlement. Program employment services; immigrant parents who are receiving public benefits (TANF/TAFDC); and other local English language learners who are seeking rapid employment.
\nBilingual candidates strongly encouraged to apply.
\n\n
ESSENTIAL JOB FUNCTIONS:
\n\n
Accountability and Results Focused
\n· Enroll new participants via outreach and frequent communication with referral agencies and community partners.
\n· Assist program participants in initial goal setting, career planning, and training leading to job placement, skills upgrades and career advancement.
\n· Assist program participants in individual, group, and classroom settings in job-search-related activities; provide job readiness and vocational training as needed.
\n· Escort participants to job interviews and facilitate interview and hiring process, as needed.
\n· Actively develop new and maintain existing employer relationships.
\n· Provide post-placement services including follow-up with participant and employer.
\n· Establish, track and meet program dashboard indicators (enrollment, job placement, retention, etc.)
\n\n
Build Relationships, Collaboration and Teamwork
\n· Support and promote the mission and philosophy of JVS both internally and outside the agency.
\n· Establish and maintain relationships with key stakeholders (participants, employers, partner organizations, refugee resettlement organizations, funders, Department of Transitional Assistance, interns, etc.)
\n· Work as part of a team, sharing job leads and collaborating on workshops, classes, group interviews and any other tasks as needed.
\n· Attend and actively participate in staff meetings and team-based projects.
\n· Assist fellow team members when needed.
\n\n
Administrative/Communication
\n· Organize and maintain files and records.
\n· Communicate regularly with Supervisor and department leadership to ensure smooth delivery of services.
\n· Contribute summary reports for employers, funders, JVS leadership and other stakeholders.
\n· Maintain accurate, up-to-date information in all databases.
\n· Perform other duties as assigned or requested.
\n\n
MINIMUM QUALIFICATIONS AND EXPERIENCE:
\n· Associate Degree in Human Services, Business Administration or related field required.
\n· 1-3 years of experience in workforce development, coaching, or related field required.
\n· 1-3 years of experience working with individuals with barriers to employment strongly desired
\n· Experience in marketing and outreach desired
\n· Knowledge of refugee or immigrant services, Department of Transitional Assistance programs, community resources, and web-based resources preferred.
\n· Bilingual or additional language proficiency preferred, especially in languages most commonly spoken by immigrant participants (i.e., Arabic, Cape Verdean Creole, Dari, French, Haitian Creole, Pashto, Portuguese, Russian, Spanish, Somali, Swahili, Ukrainian)
\n· Strong Microsoft Office Suite / Microsoft 365 skills required.
\n\n
WORKING CONDITIONS:
\nFrequent meetings with clients, employers, and colleagues. Frequent travel by public transportation or private vehicle to employer locations. Will attend occasional off-site meetings with partner organizations in and around the Boston and/or Brockton area(s). Service delivery is currently hybrid (in-person at JVS offices and remotely online) and is subject to change. Ability to work in-person at JVS offices as needed weekly is required.
\n\n
OTHER DUTIES:
\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
\n\n
JVS CULTURE:
\nJVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services. JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws
\nJVS is an Equal Employment Opportunity Employer. Qualified minorities, women, veterans, sexual orientation and people with disabilities are encouraged to apply. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Posting Purposes: EOE/M/F/D/V/SO)
\nJewish Vocational Services Inc. (JVS) is a mission-driven non-profit organization dedicated to empowering individuals and strengthening communities. With an annual operating budget exceeding $20 million and diverse funding streams—including government contracts, private grants, and philanthropic support, JVS provides comprehensive employment, education, and training services to thousands of individuals annually.
\nReporting to the CEO, the Chief Financial Officer (CFO) serves as a key member of the executive leadership team and the organization’s senior financial strategist. Reporting directly to the President & CEO and working closely with the Board of Directors, the CFO provides strategic financial leadership and oversight for all aspects of financial management, planning, reporting, and compliance.
\nThis executive role requires a visionary financial leader who can balance long-term strategic planning with operational excellence. The CFO plays a critical role in driving financial sustainability, supporting organizational growth, and ensuring the highest standards of fiscal stewardship and transparency.
\nStrategic Financial Leadership:
\nServe as the chief financial strategist and trusted advisor to the CEO and Board of Directors on all financial matters
\n\nFinancial Planning, Budgeting and Forecasting:
\n\nFinancial Reporting and Compliance:
\n\nTreasury and Risk Management:
\n\nSystems and Process Leadership:
\n\nLeadership and Team Development:
\n\nEducation and Credentials
\n\nExperience:
\n\nTechnical and Strategic Skills:
\n\nLeadership and Communication:
\n\nJewish Vocational Services Inc. (JVS) is a mission-driven non-profit organization dedicated to empowering individuals and strengthening communities. With an annual operating budget exceeding $20 million and diverse funding streams—including government contracts, private grants, and philanthropic support, JVS provides comprehensive employment, education, and training services to thousands of individuals annually.
\n* This is a full-time, temporary role through September 30, 2026 at minimum
\n
JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.
JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
POSITION SUMMARY:
The temporary Client Support and Outreach Specialist plays a key support role for JVS’ innovative and successful refugee and immigrant services within the English 2 Employment (E2E) Program. As a frontline staff supporting new clients and regularly interacting with partners and the public, this position requires strong attention to detail and follow-through, as well as outstanding customer service skills. strong organizational skills, excellent computer skills and good communication skills are critical to success
\n
The English to Employment (E2E) program provides vocational ESOL classes and career coaching to immigrants and refugees seeking new or better employment and career advancement. The Client Support and Outreach Specialist will facilitate client screening, intake, and onboarding activities; develop employment plans with accepted clients; provide clients with job readiness coaching; support and track client progress and client engagement; and provide other direct supports as needed for day-to-day operations and program success. They will also support the team conducting client outreach by engaging with community partners resulting in strong and collaborative referral pipelines. and provide other administrative and direct support for day-to-day operations and program success.
The Client Support and Outreach Specialist is an active member of the Refugee Services Division, thereby equitably contributing to team performance goals. They are also part of a larger JVS team based in Boston and Brockton, all of whom support the education, training, and employment needs of clients and partners.
\n
ESSENTIAL JOB FUNCTIONS:
Client Support:
\n· Conduct information sessions and walk in screening as needed for potential program candidates
\n· Facilitate client pre- and post-language assessments
\n· Meet with clients to complete employment plans and draft resumes and cover letters
\n· Enroll new participants via outreach and frequent communication with referral agencies and community partners
\n· Assist clients in initial goal setting, career planning, training, and barrier removal resulting in job readiness
\n· Assist clients in individual, group, and classroom settings in job search-related activities
\n· Escort clients to job interviews and facilitate interview and hiring process, as needed.
\n· Provide post-placement services including follow-up with participant and employer.
\n
Administrative/Communication:
· Via phone, email, and in person; direct and support potential program candidates and partner organization staff on program information and how to apply for JVS services.
\n· Support recruitment efforts for E2E including partnership communications and outreach
\n· Monitor voicemail and email inquiries and respond to inquiries
\n· Provide Welcome Center coverage and support as needed
\n· Resolve and deescalate difficult customer situations with knowledge of principles and processes for providing customer services.
\n· Assist with data entry for E2E in Excel and Salesforce
\nBuilds Relationships, Collaboration and Teamwork:
\n· Support the mission and philosophy of the JVS and the Refugee Services division
\n· Establish positive working relationships with all members of the Refugee Services division and others at JVS.
\n· Attend and actively participate in staff meetings and team-based projects
\n· Effectively adapt to change in work environments, work priorities, and organizational needs
\n· Attend and actively participate in staff meetings and team-based projects.
\n· Work collaboratively with team members to ensure performance goals are met
\n· Performs other duties as required.
\n
MINIMUM QUALIFICATIONS:
· 1-2 years of direct service work strongly preferred
\n· 1-2 years of experience working with individuals with barriers to employment or related experience
\n· Highly proficient in Microsoft 365, including Excel, Word, and PowerPoint
\n· Experience and skill in database programs (i.e. Salesforce)
\n· Interpersonal, communication and organizational skills
\n· Ability to work as part of a team
\n· Ability to work in a multi-cultural environment
\n· Demonstrated ability to work independently
\n· Speakers of multiple languages strongly encouraged to apply. Highly sought: Cape Verdean Creole, Haitian Creole, French, Portuguese, or Spanish speakers
\nEDUCATION REQUIRED: Associate’s Degree or, High school diploma and 2 years directly related experience
\n
COMMUNICATION/REASONING DEMANDS:
• The ability to coordinate, analyze, organize, compile, compose, and compute data and information.
\n• The ability to organize, negotiate, guide and instruct, speak and give instructions to individuals.
\n
WORKING CONDITIONS:
Frequent meetings with clients, partners, and colleagues. May attend occasional off-site meetings with partner organizations in and around the Brockton area.
\n\n
JVS CULTURE:
\nJVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
\n
JVS is an employment at will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, martial/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activities under the statutes prohibiting discrimination in the workplace.
* This is a full-time, temporary role through September 30, 2026 at minimum
\n
JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.
JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
POSITION SUMMARY:
The temporary Client Support and Outreach Specialist plays a key support role for JVS’ innovative and successful refugee and immigrant services within the English 2 Employment (E2E) Program. As a frontline staff supporting new clients and regularly interacting with partners and the public, this position requires strong attention to detail and follow-through, as well as outstanding customer service skills. strong organizational skills, excellent computer skills and good communication skills are critical to success
\n
The English to Employment (E2E) program provides vocational ESOL classes and career coaching to immigrants and refugees seeking new or better employment and career advancement. The Client Support and Outreach Specialist will facilitate client screening, intake, and onboarding activities; develop employment plans with accepted clients; provide clients with job readiness coaching; support and track client progress and client engagement; and provide other direct supports as needed for day-to-day operations and program success. They will also support the team conducting client outreach by engaging with community partners resulting in strong and collaborative referral pipelines. and provide other administrative and direct support for day-to-day operations and program success.
The Client Support and Outreach Specialist is an active member of the Refugee Services Division, thereby equitably contributing to team performance goals. They are also part of a larger JVS team based in Boston and Brockton, all of whom support the education, training, and employment needs of clients and partners.
\n
ESSENTIAL JOB FUNCTIONS:
Client Support:
\n· Conduct information sessions and walk in screening as needed for potential program candidates
\n· Facilitate client pre- and post-language assessments
\n· Meet with clients to complete employment plans and draft resumes and cover letters
\n· Enroll new participants via outreach and frequent communication with referral agencies and community partners
\n· Assist clients in initial goal setting, career planning, training, and barrier removal resulting in job readiness
\n· Assist clients in individual, group, and classroom settings in job search-related activities
\n· Escort clients to job interviews and facilitate interview and hiring process, as needed.
\n· Provide post-placement services including follow-up with participant and employer.
\n
Administrative/Communication:
· Via phone, email, and in person; direct and support potential program candidates and partner organization staff on program information and how to apply for JVS services.
\n· Support recruitment efforts for E2E including partnership communications and outreach
\n· Monitor voicemail and email inquiries and respond to inquiries
\n· Provide Welcome Center coverage and support as needed
\n· Resolve and deescalate difficult customer situations with knowledge of principles and processes for providing customer services.
\n· Assist with data entry for E2E in Excel and Salesforce
\nBuilds Relationships, Collaboration and Teamwork:
\n· Support the mission and philosophy of the JVS and the Refugee Services division
\n· Establish positive working relationships with all members of the Refugee Services division and others at JVS.
\n· Attend and actively participate in staff meetings and team-based projects
\n· Effectively adapt to change in work environments, work priorities, and organizational needs
\n· Attend and actively participate in staff meetings and team-based projects.
\n· Work collaboratively with team members to ensure performance goals are met
\n· Performs other duties as required.
\n
MINIMUM QUALIFICATIONS:
· 1-2 years of direct service work strongly preferred
\n· 1-2 years of experience working with individuals with barriers to employment or related experience
\n· Highly proficient in Microsoft 365, including Excel, Word, and PowerPoint
\n· Experience and skill in database programs (i.e. Salesforce)
\n· Interpersonal, communication and organizational skills
\n· Ability to work as part of a team
\n· Ability to work in a multi-cultural environment
\n· Demonstrated ability to work independently
\n· Speakers of multiple languages strongly encouraged to apply. Highly sought: Cape Verdean Creole, Haitian Creole, French, Portuguese, or Spanish speakers
\nEDUCATION REQUIRED: Associate’s Degree or, High school diploma and 2 years directly related experience
\n
COMMUNICATION/REASONING DEMANDS:
• The ability to coordinate, analyze, organize, compile, compose, and compute data and information.
\n• The ability to organize, negotiate, guide and instruct, speak and give instructions to individuals.
\n
WORKING CONDITIONS:
Frequent meetings with clients, partners, and colleagues. May attend occasional off-site meetings with partner organizations in and around the Brockton area.
\n\n
JVS CULTURE:
\nJVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
\n
JVS is an employment at will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, martial/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activities under the statutes prohibiting discrimination in the workplace.
JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers, and to partner with employers to hire, develop and retain productive workforces.
\nJVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
\nPOSITION SUMMARY:
\nUnder the direction of the Career Path Programs Manager, the Career Coach creates individualized goal plans that place clients on a path to self-sufficiency and advancement toward education, job training, employment and/or financial goals. Through 1:1 career coaching and small group workshops, the coach supports clients from diverse backgrounds, many of whom face one or more significant barriers to employment, in their efforts to connect with education, job training, and employment with an end goal of financial independence.
\nSuccessful candidates must have exceptional interpersonal and communication skills, experience working with clients from diverse backgrounds facing multiple barriers, strong time management capabilities, a proven ability to teach job search and application skills, an attention to detail, and outstanding record keeping skills, as well as a strong commitment to the JVS and CPP program mission and goals.
\nThis position is currently a hybrid role with 2 days each week requiring in person services and team collaboration at our main office in downtown Boston as well as possible co-location at partner site(s). The other days each week can be worked remotely.
\nESSENTIAL JOB FUNCTIONS:
\nAccountability and Results Focused:
\n· Conduct 1:1 meetings with clients assessing needs through interview, observation, and examination of information.
\n· Create individualized plans to ensure that each client has a clear path to achieving their education and employment goals while also complying with funder requirements, as necessary.
\n· Assist clients in goal setting and identifying services leading to education, job training, skills upgrades, and employment.
\n· Connect with clients regularly to support successful implementation of their plan and provide regular reporting based on funder requirements.
\n· Understand and apply knowledge of internet resources for employment and training opportunities.
\n· Establish, track and meet program dashboard indicators using database software.
\nBuild relationships, collaboration and teamwork:
\n· Support and promote the mission and philosophy of JVS both internally and outside the organization.
\n· Function as part of the JVS team to provide high quality employment services.
\n· Establish relationships with key stakeholders, including funder, community-based partners and employers, and work collaboratively in a structured and on-going manner.
\n· Demonstrate knowledge of key principles and best practices of adult training, group facilitation and 1:1 career coaching.
\n· Interact in a team environment to establish and maintain harmonious working relationships with key stakeholders (participants, colleagues, coworkers, employers, partner organizations, funders, etc).
\n· Take proactive actions to serve and refer clients to other JVS programs and opportunities.
\n· Attend and actively participate in staff meetings and team-based projects.
\n· Collaborate with team members when needed.
\nAdministrative/Communication:
\n· Contact potential/current clients to schedule/confirm appointments using appropriate systems and software.
\n· As a public facing team member, demonstrate a courteous demeanor with strong customer service skills.
\n· Communicate effectively verbally and in writing with compassion and tact.
\n· Exercise discretion in handling confidential information and follow all appropriate safeguards to protect client information.
\n· Participate in meetings, in-service training, team-based projects, and committees.
\n· Communicate regularly with Supervisor to ensure smooth delivery of services.
\n· Perform other duties as assigned or requested.
\nMINIMIUM QUALIFICATIONS AND EXPERIENCE:
\n· 1-3 years of experience in the mentoring/education/advising/career coaching/recruiting field with excellent knowledge of career coaching tools and strategies.
\n· Knowledge of web-based job search resources and techniques.
\n· Demonstrated proficiency with using a computer in the job search including ability to complete online job applications and maintain accurate records of services provided in databases.
\n· Strong Microsoft Office Suite skills required.
\n· Ability to work in a multi-cultural environment required.
\n· Bilingual or second language proficiency, strongly preferred.
\nEDUCATION REQUIRED: Associates in related area (Counseling, Human Resources, Psychology, Social Work, or Education) or 3 years of related experience.
\n\n
JVS CULTURE: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
\nJVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers, and to partner with employers to hire, develop and retain productive workforces.
\nJVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
\nPOSITION SUMMARY:
\nUnder the direction of the Career Path Programs Manager, the Career Coach creates individualized goal plans that place clients on a path to self-sufficiency and advancement toward education, job training, employment and/or financial goals. Through 1:1 career coaching and small group workshops, the coach supports clients from diverse backgrounds, many of whom face one or more significant barriers to employment, in their efforts to connect with education, job training, and employment with an end goal of financial independence.
\nSuccessful candidates must have exceptional interpersonal and communication skills, experience working with clients from diverse backgrounds facing multiple barriers, strong time management capabilities, a proven ability to teach job search and application skills, an attention to detail, and outstanding record keeping skills, as well as a strong commitment to the JVS and CPP program mission and goals.
\nThis position is currently a hybrid role with 2 days each week requiring in person services and team collaboration at our main office in downtown Boston as well as possible co-location at partner site(s). The other days each week can be worked remotely.
\nESSENTIAL JOB FUNCTIONS:
\nAccountability and Results Focused:
\n· Conduct 1:1 meetings with clients assessing needs through interview, observation, and examination of information.
\n· Create individualized plans to ensure that each client has a clear path to achieving their education and employment goals while also complying with funder requirements, as necessary.
\n· Assist clients in goal setting and identifying services leading to education, job training, skills upgrades, and employment.
\n· Connect with clients regularly to support successful implementation of their plan and provide regular reporting based on funder requirements.
\n· Understand and apply knowledge of internet resources for employment and training opportunities.
\n· Establish, track and meet program dashboard indicators using database software.
\nBuild relationships, collaboration and teamwork:
\n· Support and promote the mission and philosophy of JVS both internally and outside the organization.
\n· Function as part of the JVS team to provide high quality employment services.
\n· Establish relationships with key stakeholders, including funder, community-based partners and employers, and work collaboratively in a structured and on-going manner.
\n· Demonstrate knowledge of key principles and best practices of adult training, group facilitation and 1:1 career coaching.
\n· Interact in a team environment to establish and maintain harmonious working relationships with key stakeholders (participants, colleagues, coworkers, employers, partner organizations, funders, etc).
\n· Take proactive actions to serve and refer clients to other JVS programs and opportunities.
\n· Attend and actively participate in staff meetings and team-based projects.
\n· Collaborate with team members when needed.
\nAdministrative/Communication:
\n· Contact potential/current clients to schedule/confirm appointments using appropriate systems and software.
\n· As a public facing team member, demonstrate a courteous demeanor with strong customer service skills.
\n· Communicate effectively verbally and in writing with compassion and tact.
\n· Exercise discretion in handling confidential information and follow all appropriate safeguards to protect client information.
\n· Participate in meetings, in-service training, team-based projects, and committees.
\n· Communicate regularly with Supervisor to ensure smooth delivery of services.
\n· Perform other duties as assigned or requested.
\nMINIMIUM QUALIFICATIONS AND EXPERIENCE:
\n· 1-3 years of experience in the mentoring/education/advising/career coaching/recruiting field with excellent knowledge of career coaching tools and strategies.
\n· Knowledge of web-based job search resources and techniques.
\n· Demonstrated proficiency with using a computer in the job search including ability to complete online job applications and maintain accurate records of services provided in databases.
\n· Strong Microsoft Office Suite skills required.
\n· Ability to work in a multi-cultural environment required.
\n· Bilingual or second language proficiency, strongly preferred.
\nEDUCATION REQUIRED: Associates in related area (Counseling, Human Resources, Psychology, Social Work, or Education) or 3 years of related experience.
\n\n
JVS CULTURE: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
\n* This is a part-time, temporary role through September 30, 2026 at minimum. Location: in-person at JVS & House of Possibilities – Brockton 142 Cresent St, Brockton, MA
\n* Speakers of multiple languages strongly encouraged to apply. Highly sought: Cape Verdean Creole, Haitian Creole, French, Portuguese, or Spanish speakers
\n
JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.
JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
POSITION SUMMARY:
The temporary Program Assistant plays a key support role for JVS’ innovative and successful refugee and immigrant services within the English 2 Employment (E2E) Program based out of our Brockton office. As a frontline staff receiving and supporting new clients and regularly interacting with partners and the public, this position requires strong attention to detail and follow-through, as well as outstanding customer service skills. strong organizational skills, excellent computer skills and good communication skills are critical to success
\n
The English to Employment (E2E) program provides vocational ESOL classes and career coaching to immigrants and refugees seeking new or better employment and career advancement. The Program Assistant is responsible for supporting the members of the E2E Programs as they deliver ESOL classes and coaching. They will welcome direct visitors and guests including potential new clients and staff from partner organizations, facilitate screening and onboarding activities for E2E applicants, provide direct services to clients as needed including creating preliminary employment plans with accepted clients; and provide other administrative and direct supports for day-to-day operations and program success.
The Program Assistant is an active member of the Refugee Services Division, thereby equitably contributing to team performance goals. They are also part of a larger JVS team based on Brockton and Boston, all of whom are supporting the education, training, and employment needs of clients and partners.
\n
ESSENTIAL JOB FUNCTIONS:
Administrative/Communication:
\n· Assist with data entry and integration within database systems for JVS, funders and employers
\n· Manage program applications, candidate lists and organize calls to screen for eligibility and interest
\n· Coordinate and complete screening and intake for program applicants by phone, text, email, video conference and/or in person
\n· Conducts information sessions and walk in screening as needed for potential program candidates
\n· Facilitate client pre and post language assessments
\n· Meet with clients to complete employment plans and draft resumes and cover letters
\n· Assist with data entry for E2E in Excel and Salesforce
\n· Understand when clients are eligible for enrollment in other JVS programs and communicate with the Client Services team.
\n· Via phone, email, and in person; direct and support potential program candidates and partner organization staff on program information and how to apply for JVS services.
\n· Support recruitment efforts for E2E
\n· Monitor voicemail and email inquiries and respond to inquiries
\n· Work collaboratively with team members to ensure performance goals are met
\n· Resolve and deescalate difficult customer situations with knowledge of principles and processes for providing customer services.
\n· Provide Welcome Center coverage and support as needed
\n
Builds relationships, collaboration and teamwork:
· Support the mission and philosophy of the JVS and the Refugee Services team
\n· Establish positive working relationships with all members of the Refugee Services team and others at JVS.
\n· Attend and actively participate in staff meetings and team-based projects
\n· Effectively adapt to change in work environments, work priorities, and organizational needs
\n· Attend and actively participate in staff meetings and team-based projects.
\n· Performs other duties as required.
\n
MINIMUM QUALIFICATIONS:
· 1-2 years of office support and outreach work strongly preferred
\n· 1-2 years of experience working with individuals with barriers to employment or related experience
\n· Highly proficient in Microsoft 365, including Excel, Word, and PowerPoint
\n· Experience and skill in database programs (i.e. Salesforce)
\n· Interpersonal, communication and organizational skills
\n· Ability to work as part of a team
\n· Ability to work in a multi-cultural environment
\n· Demonstrated ability to work independently
\n· Speakers of multiple languages strongly encouraged to apply. Highly sought: Cape Verdean Creole, Haitian Creole, French, Portuguese, or Spanish speakers
\n\n
COMMUNICATION/REASONING DEMANDS:
\n• The ability to coordinate, analyze, organize, compile, compose, and compute data and information.
\n• The ability to organize, negotiate, guide and instruct, speak and give instructions to individuals.
\n\n
EDUCATION REQUIRED:
\nAssociate’s Degree or, High school diploma and 2 years directly related experience
\n
WORKING CONDITIONS:
Frequent meetings with clients, partners, and colleagues. May attend occasional off-site meetings with partner organizations in and around the Brockton area.
\n\n
JVS CULTURE:
\nJVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
\n
JVS is an employment at will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, martial/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activities under the statutes prohibiting discrimination in the workplace.
* This is a part-time, temporary role through September 30, 2026 at minimum. Location: in-person at JVS & House of Possibilities – Brockton 142 Cresent St, Brockton, MA
\n* Speakers of multiple languages strongly encouraged to apply. Highly sought: Cape Verdean Creole, Haitian Creole, French, Portuguese, or Spanish speakers
\n
JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.
JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
POSITION SUMMARY:
The temporary Program Assistant plays a key support role for JVS’ innovative and successful refugee and immigrant services within the English 2 Employment (E2E) Program based out of our Brockton office. As a frontline staff receiving and supporting new clients and regularly interacting with partners and the public, this position requires strong attention to detail and follow-through, as well as outstanding customer service skills. strong organizational skills, excellent computer skills and good communication skills are critical to success
\n
The English to Employment (E2E) program provides vocational ESOL classes and career coaching to immigrants and refugees seeking new or better employment and career advancement. The Program Assistant is responsible for supporting the members of the E2E Programs as they deliver ESOL classes and coaching. They will welcome direct visitors and guests including potential new clients and staff from partner organizations, facilitate screening and onboarding activities for E2E applicants, provide direct services to clients as needed including creating preliminary employment plans with accepted clients; and provide other administrative and direct supports for day-to-day operations and program success.
The Program Assistant is an active member of the Refugee Services Division, thereby equitably contributing to team performance goals. They are also part of a larger JVS team based on Brockton and Boston, all of whom are supporting the education, training, and employment needs of clients and partners.
\n
ESSENTIAL JOB FUNCTIONS:
Administrative/Communication:
\n· Assist with data entry and integration within database systems for JVS, funders and employers
\n· Manage program applications, candidate lists and organize calls to screen for eligibility and interest
\n· Coordinate and complete screening and intake for program applicants by phone, text, email, video conference and/or in person
\n· Conducts information sessions and walk in screening as needed for potential program candidates
\n· Facilitate client pre and post language assessments
\n· Meet with clients to complete employment plans and draft resumes and cover letters
\n· Assist with data entry for E2E in Excel and Salesforce
\n· Understand when clients are eligible for enrollment in other JVS programs and communicate with the Client Services team.
\n· Via phone, email, and in person; direct and support potential program candidates and partner organization staff on program information and how to apply for JVS services.
\n· Support recruitment efforts for E2E
\n· Monitor voicemail and email inquiries and respond to inquiries
\n· Work collaboratively with team members to ensure performance goals are met
\n· Resolve and deescalate difficult customer situations with knowledge of principles and processes for providing customer services.
\n· Provide Welcome Center coverage and support as needed
\n
Builds relationships, collaboration and teamwork:
· Support the mission and philosophy of the JVS and the Refugee Services team
\n· Establish positive working relationships with all members of the Refugee Services team and others at JVS.
\n· Attend and actively participate in staff meetings and team-based projects
\n· Effectively adapt to change in work environments, work priorities, and organizational needs
\n· Attend and actively participate in staff meetings and team-based projects.
\n· Performs other duties as required.
\n
MINIMUM QUALIFICATIONS:
· 1-2 years of office support and outreach work strongly preferred
\n· 1-2 years of experience working with individuals with barriers to employment or related experience
\n· Highly proficient in Microsoft 365, including Excel, Word, and PowerPoint
\n· Experience and skill in database programs (i.e. Salesforce)
\n· Interpersonal, communication and organizational skills
\n· Ability to work as part of a team
\n· Ability to work in a multi-cultural environment
\n· Demonstrated ability to work independently
\n· Speakers of multiple languages strongly encouraged to apply. Highly sought: Cape Verdean Creole, Haitian Creole, French, Portuguese, or Spanish speakers
\n\n
COMMUNICATION/REASONING DEMANDS:
\n• The ability to coordinate, analyze, organize, compile, compose, and compute data and information.
\n• The ability to organize, negotiate, guide and instruct, speak and give instructions to individuals.
\n\n
EDUCATION REQUIRED:
\nAssociate’s Degree or, High school diploma and 2 years directly related experience
\n
WORKING CONDITIONS:
Frequent meetings with clients, partners, and colleagues. May attend occasional off-site meetings with partner organizations in and around the Brockton area.
\n\n
JVS CULTURE:
\nJVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
\n
JVS is an employment at will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, martial/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activities under the statutes prohibiting discrimination in the workplace.
JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.
\nJVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
\nPOSITION SUMMARY:
\nUnder the direction of the Manager of Instruction, the Vocational ESOL Instructor will lead and develop Vocational English classes and trainings to support immigrant and refugee participants’ job placement and career advancement. Classes will be held at least three evenings per week from 5:30-8:30pm. This person will develop and modify contextualized curriculum and daily lesson plans for the Vocational English for Speakers of Other Languages (VESOL) classes; intake and orient new participants; deliver vocational ESOL instruction and trainings; regularly evaluate student goals, progress and skill attainment; track outcomes; support efforts to advance instructional quality; and collaborate with staff in the department and across the agency to ensure career growth for clients and other programmatic and organizational goals.
\nProgram participants include immigrant and refugee adults seeking to advance their careers through training, education, and/or securing a new or better job. All VESOL students also receive integrated, tailored career coaching as provided by other Refugee Services staff to support achievement of their career goals.
\n
ESSENTIAL JOB FUNCTIONS:
Accountability and results focused:
· Take ownership of the instructor role as leader both in and outside the classroom.
\n· Meet class goals and outcomes, as well as establish, track and meet program dashboard indicators. (i.e. enrollment, attendance/participation, retention, skills gains, student/employer/partner satisfaction).
\n· Provide assistance with assessment, enrollment, delivery of services, pre/post testing with the goal of ensuring that clients obtain their predetermined goals.
\n· Assist with planning and implementation of changes in the program, curriculum, or instruction.
\n· Assist with planning and implementation of student celebration ceremonies, as needed
\n· Collaborate and communicate regularly with supervisor and program leadership to ensure smooth delivery of services.
\n· Track outcomes and contribute to reports for funders and or evaluators as needed.
\n· Model behaviors and skills JVS delivers in classrooms and programs.
\n
Builds relationships, collaboration and teamwork:
· Create a classroom environment where all students feel heard, can express ideas, learn and problem solve in creative ways.
\n· Establish relationships with colleagues and partners, and work collaboratively in a structured and on-going manner.
\n· Support and promote the mission and philosophy of JVS.
\n· Establish positive working relationships with all members of the agency.
\n· Work collaboratively with and encourage collaboration between team members to ensure performance goals for departments are met.
\n· Attend and actively participate in staff meetings and team-based projects.
\n· Work collaboratively across JVS departments to assist in the building and implementation of cross-departmental processes.
\n· Provide group-based career coaching services and develop, plan and facilitate job readiness workshops as needed
\n· Perform other duties as requested.
\n
Delivery of Services:
· Generate strategy and solutions in response to unforeseen change, setbacks and challenges.
\n· Develop and modify curriculum based on the needs of both the students and employers.
\n· Follow the course description and outline of topics provided for each class.
\n· Incorporate organizational and workplace materials into the curriculum as appropriate.
\n· Develop daily lesson plans that engage and retain the learners in the classroom.
\n· Create emergency lesson plans and submit these plans to their supervisor at the beginning of each active cycle.
\n· Be flexible to individual learning styles and set appropriate limits to ensure all students have an equal opportunity to learn.
\n· Incorporate the JVS Core Skills regularly into the curriculum (test taking, organization, scheduling, research, critical thinking/problem solving, study skills, computer skills, and soft skills).
\n· Manage tasks for all classroom volunteers.
\n
Administrative/Communication:
· Communicate with supervisor as directed for attendance and enrollment (may vary for each class/program).
\n· Communicate with supervisor regarding any concerns that may impact the student’s progress in the classroom.
\n· Communicate regularly with supervisor/manager and team to ensure successful program performance.
\n· Complete final reports for all classes as needed.
\n· Assist with planning and implementation of any Celebration of Achievement / Graduation ceremonies.
\n· Demonstrate strong communication skills and a highly professional presence.
\n
WORKING CONDITIONS:
Frequent meetings with clients, colleagues, and partners. This is primarily a remote evening role that may offer an opportunity to teach an in-person class. Service delivery models are subject to change.
\n
MINIMIUM QUALIFICATIONS AND EXPERIENCE:
· Demonstrated ability to teach, motivate, and relate to adult learners
\n· Excellent presentation, facilitation, and classroom management skills, both in person and remotely.
\n· Knowledge of adult learning theory
\n· Strong interpersonal, organizational, and written and oral communication skills
\n· Strong Microsoft Office Suite/365 skills.
\n· Ability to deal tactfully and effectively with a diverse group of clients at all levels of the organization
\n· Ability to work as part of a team as well as independently
\n
EDUCATION REQUIRED:
· Associate/BS or BA in Education or related field. TESOL/TEFL, and/or CELTA certificate preferred
\n· 1-3 years of workplace training/teaching or related experience.
\n
Candidates with bilingual or additional language encouraged to apply, especially in languages spoken by refugee and immigrant participants (i.e. Spanish, Haitian Creole, Arabic, Dari, French, Pashto, Portuguese, Russian, Somali, Swahili, Ukrainian)
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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JVS CULTURE:
JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
\nJVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.
\nJVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
\nPOSITION SUMMARY:
\nUnder the direction of the Manager of Instruction, the Vocational ESOL Instructor will lead and develop Vocational English classes and trainings to support immigrant and refugee participants’ job placement and career advancement. Classes will be held at least three evenings per week from 5:30-8:30pm. This person will develop and modify contextualized curriculum and daily lesson plans for the Vocational English for Speakers of Other Languages (VESOL) classes; intake and orient new participants; deliver vocational ESOL instruction and trainings; regularly evaluate student goals, progress and skill attainment; track outcomes; support efforts to advance instructional quality; and collaborate with staff in the department and across the agency to ensure career growth for clients and other programmatic and organizational goals.
\nProgram participants include immigrant and refugee adults seeking to advance their careers through training, education, and/or securing a new or better job. All VESOL students also receive integrated, tailored career coaching as provided by other Refugee Services staff to support achievement of their career goals.
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ESSENTIAL JOB FUNCTIONS:
Accountability and results focused:
· Take ownership of the instructor role as leader both in and outside the classroom.
\n· Meet class goals and outcomes, as well as establish, track and meet program dashboard indicators. (i.e. enrollment, attendance/participation, retention, skills gains, student/employer/partner satisfaction).
\n· Provide assistance with assessment, enrollment, delivery of services, pre/post testing with the goal of ensuring that clients obtain their predetermined goals.
\n· Assist with planning and implementation of changes in the program, curriculum, or instruction.
\n· Assist with planning and implementation of student celebration ceremonies, as needed
\n· Collaborate and communicate regularly with supervisor and program leadership to ensure smooth delivery of services.
\n· Track outcomes and contribute to reports for funders and or evaluators as needed.
\n· Model behaviors and skills JVS delivers in classrooms and programs.
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Builds relationships, collaboration and teamwork:
· Create a classroom environment where all students feel heard, can express ideas, learn and problem solve in creative ways.
\n· Establish relationships with colleagues and partners, and work collaboratively in a structured and on-going manner.
\n· Support and promote the mission and philosophy of JVS.
\n· Establish positive working relationships with all members of the agency.
\n· Work collaboratively with and encourage collaboration between team members to ensure performance goals for departments are met.
\n· Attend and actively participate in staff meetings and team-based projects.
\n· Work collaboratively across JVS departments to assist in the building and implementation of cross-departmental processes.
\n· Provide group-based career coaching services and develop, plan and facilitate job readiness workshops as needed
\n· Perform other duties as requested.
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Delivery of Services:
· Generate strategy and solutions in response to unforeseen change, setbacks and challenges.
\n· Develop and modify curriculum based on the needs of both the students and employers.
\n· Follow the course description and outline of topics provided for each class.
\n· Incorporate organizational and workplace materials into the curriculum as appropriate.
\n· Develop daily lesson plans that engage and retain the learners in the classroom.
\n· Create emergency lesson plans and submit these plans to their supervisor at the beginning of each active cycle.
\n· Be flexible to individual learning styles and set appropriate limits to ensure all students have an equal opportunity to learn.
\n· Incorporate the JVS Core Skills regularly into the curriculum (test taking, organization, scheduling, research, critical thinking/problem solving, study skills, computer skills, and soft skills).
\n· Manage tasks for all classroom volunteers.
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Administrative/Communication:
· Communicate with supervisor as directed for attendance and enrollment (may vary for each class/program).
\n· Communicate with supervisor regarding any concerns that may impact the student’s progress in the classroom.
\n· Communicate regularly with supervisor/manager and team to ensure successful program performance.
\n· Complete final reports for all classes as needed.
\n· Assist with planning and implementation of any Celebration of Achievement / Graduation ceremonies.
\n· Demonstrate strong communication skills and a highly professional presence.
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WORKING CONDITIONS:
Frequent meetings with clients, colleagues, and partners. This is primarily a remote evening role that may offer an opportunity to teach an in-person class. Service delivery models are subject to change.
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MINIMIUM QUALIFICATIONS AND EXPERIENCE:
· Demonstrated ability to teach, motivate, and relate to adult learners
\n· Excellent presentation, facilitation, and classroom management skills, both in person and remotely.
\n· Knowledge of adult learning theory
\n· Strong interpersonal, organizational, and written and oral communication skills
\n· Strong Microsoft Office Suite/365 skills.
\n· Ability to deal tactfully and effectively with a diverse group of clients at all levels of the organization
\n· Ability to work as part of a team as well as independently
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EDUCATION REQUIRED:
· Associate/BS or BA in Education or related field. TESOL/TEFL, and/or CELTA certificate preferred
\n· 1-3 years of workplace training/teaching or related experience.
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Candidates with bilingual or additional language encouraged to apply, especially in languages spoken by refugee and immigrant participants (i.e. Spanish, Haitian Creole, Arabic, Dari, French, Pashto, Portuguese, Russian, Somali, Swahili, Ukrainian)
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
\n
JVS CULTURE:
JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
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