[{"additionalPlain":"JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"\n
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
\n
For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\n
\n
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website. \n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Client Services","location":"Chicago, IL","team":"Client Services","allLocations":["Chicago, IL"]},"createdAt":1776729786599,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
\n
Position Summary:
\n
The Account Coordinator plays a key role in supporting JSSI’s Client Services team by ensuring seamless support for the customer and department operations. This Account Coordinator is responsible for assisting with contract administration, data management, client inquiries, and day-to-day operational department tasks. The Account Coordinator works closely with the Client Relationship Managers (CRMs) and the Operations Lead to enhance overall efficiency and provide a superior client experience.
\nLocation: This position can be based in either JSSI’s office in Chicago, IL.
\n
\n- Support CRMs in managing client accounts by handling administrative tasks related to contract management, reporting, and documentation.
\n- Assist new clients during the onboarding process by, helping with registration on the MyJSSI customer portal, and ensuring timely submission of the initial flight hour report.
\n- Monitor and track client reporting obligations, ensuring accuracy and timely submissions.
\n- Respond to routine client inquiries regarding payments, account updates, customer portal, CS live chat, and ensuring emails and calls to the CS general line are routed to appropriate CRM or JSSI contact.
\n- Collaborate with internal teams, including Accounting and Credit & Collections, to track outstanding payments and assist in collections reporting.
\n- Maintain and update client records in CRM systems (e.g., Salesforce) and internal databases.
\n- Generate accurate reports to support operational efficiencies and customer service initiatives. The reports will be shared with the CS leadership team.
\n- Support contract renewals and transfers by coordinating with CRMs and Contracts Specialists.
\n- Assist with special projects and process improvements to enhance customer service delivery.
\n- Perform other responsibilities as assigned.
\n\n
\n
\n- Bachelor’s degree preferred or equivalent experience in customer service, account management, or administrative support.
\n- Minimum of 2 years of experience in a customer-facing or support role, preferably in aviation, financial services, or a related industry.
\n- Strong attention to detail and ability to manage multiple tasks simultaneously.
\n- Excellent written and verbal communication skills.
\n- Proficiency in Microsoft Office Suite and CRM software (Salesforce preferred).
\n- Ability to work independently in a fast-paced environment while maintaining a high level of organization.
\n- Positive attitude, strong work ethic, and ability to collaborate effectively with cross-functional teams.
\n\n
About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"\n
Position Summary:
\n
The Account Coordinator plays a key role in supporting JSSI’s Client Services team by ensuring seamless support for the customer and department operations. This Account Coordinator is responsible for assisting with contract administration, data management, client inquiries, and day-to-day operational department tasks. The Account Coordinator works closely with the Client Relationship Managers (CRMs) and the Operations Lead to enhance overall efficiency and provide a superior client experience.
\nLocation: This position can be based in either JSSI’s office in Chicago, IL.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Traxxall","location":"Pampanga, PHL","team":"Aircraft Enrollment Analysts","allLocations":["Pampanga, PHL"]},"createdAt":1725602090508,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","id":"a1383c23-b2c0-42e7-a6b0-7f951b7d4b3b","lists":[{"text":"Roles and Responsibilities","content":"Configuring aircraft (fixed wing and rotary) into the Traxxall System with the correct Engine, APU, and Propeller models, allowing the Traxxall algorithm to determine the applicable tasks to be enrolled in that aircraft.Enrolling tasks into the aircraft profile, that consist of components (OC and Life Limited), inspections packages, service bulletins, and airworthiness directives.Performing review, migration, and oversight of maintenance logbooks, status reports, history reports, and other maintenance documents transmitted from the customer/aircraft operator with emphasis on accuracy, and mapping these maintenance data onto the appropriate tasks in our Traxxall system.Reviewing technical documents and publications such as OEM manuals, Type Certificate Data Sheets, Supplemental Type Certificates, Airworthiness Directives, and Service Bulletins to determine correct inspection programs, task categories, intervals, and applicable tolerance and behavior for an accurate enrollment.Performing mathematical calculations based on Traxxall tracking ratios and OEM-specific ratios (e.g Pratt and Whitney engine thrust penalty ratios) to obtain accurate data and determine correct inspection/overhaul due times and component replacement due times.Reviewing SBs and ADs to determine applicability to the specific aircraft model and serial number being configured and enrolled into the systemEvaluating all tasks enrolled in the aircraft to determine correct requirement or interval, according to relevant technical documents such as OEM manuals, AMPs, SBs, and ADs.Reviewing AMP/AAIP documents and performs comparison to ensure that the tasks are enrolled with the correct intervals and tolerance behaviorPerforming audit for current enrollment and communicating enrollment findings such task due mismatches, interval conflicts, AD/SB applicability/inapplicability, compliance data deficiency, TSN/CSN issues, AMP vs OEM inconsistencies, and other configuration issues with the customers/aircraft operators through documentation and submission of Quality Control Findings Report (QCFR)Doing core review from time to time for new aircraft models that are to be enrolled into the system.Performing other duties and responsibilities as required by immediate supervisors and managers"},{"text":"Qualifications and Educational Requirements","content":"Bachelor’s Degree in Aeronautical Engineering, Aircraft Maintenance Technology, and any relevant engineering discipline. Experience reviewing technical documentation such as OEM Manuals, ADs, SBs, AMPs and other relevant publications a big plus.Preferably with PRC license or CAAP A&P License but not required. Must demonstrate strong attention to detail, excellent analytical and problem solving, organizational, and time management skills.Fresh Graduates are also welcome to apply.Must be proficient in MS Excel and other MS Office applications."}],"text":"Aircraft Enrollment Analysts","country":"PH","workplaceType":"onsite","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/jetsupport/a1383c23-b2c0-42e7-a6b0-7f951b7d4b3b","applyUrl":"https://jobs.lever.co/jetsupport/a1383c23-b2c0-42e7-a6b0-7f951b7d4b3b/apply"},{"additionalPlain":"At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. \n\nFor this role, the annual base pay generally ranges from £48,392 to £63,283 (GBP), with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. \n\nAdditionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.\n\n\nJSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from £48,392 to £63,283 (GBP), with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Traxxall","location":"Farnborough, UK","team":"Aircraft Maintenance Analysts","allLocations":["Farnborough, UK","France"]},"createdAt":1748036282928,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nPosition Summary:\nWe are seeking a highly skilled, professional, and customer-focused Aircraft Maintenance Analyst (AMA) to join our elite support team. This role is ideal for an individual with a strong foundation in aircraft maintenance and a passion for delivering exceptional service to customers operating in high-performance aviation environments.\nAs an AMA, you will serve as a trusted advisor to subscribers of our Traxxall maintenance tracking platform. Your mission will be to deliver premium, personalized support that maximizes the value of our solution enhancing the safety, reliability, and efficiency of their aircraft operations.\nThe ideal candidate is detail-oriented, possess strong analytical skills, and have a proven ability to work with web-based applications such as Traxxall. This role requires a high level of technical expertise, strong communication skills, and a commitment to maintaining the integrity of our customers' maintenance programs. \nYour expertise will be pivotal in driving customer satisfaction, fostering long-term relationships, and ensuring the safety, reliability, and efficiency of aircraft operations. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Summary:
We are seeking a highly skilled, professional, and customer-focused Aircraft Maintenance Analyst (AMA) to join our elite support team. This role is ideal for an individual with a strong foundation in aircraft maintenance and a passion for delivering exceptional service to customers operating in high-performance aviation environments.
As an AMA, you will serve as a trusted advisor to subscribers of our Traxxall maintenance tracking platform. Your mission will be to deliver premium, personalized support that maximizes the value of our solution enhancing the safety, reliability, and efficiency of their aircraft operations.
The ideal candidate is detail-oriented, possess strong analytical skills, and have a proven ability to work with web-based applications such as Traxxall. This role requires a high level of technical expertise, strong communication skills, and a commitment to maintaining the integrity of our customers' maintenance programs.
Your expertise will be pivotal in driving customer satisfaction, fostering long-term relationships, and ensuring the safety, reliability, and efficiency of aircraft operations.
","id":"d0a331d9-27c5-484a-a833-26b84be64bc9","lists":[{"text":"Objectives, Duties and Responsibilities:","content":"In your first 30 days:Training & Familiarization: Complete onboarding and training for the Traxxall platform, Maintenance Tracking, and JSSI’s maintenance programs.Understanding Processes: Gain a strong understanding of internal workflows, customer service protocols, and key responsibilities of the AMA role.Customer Introduction: Begin engaging with assigned customer accounts under the guidance of a senior team member, focusing on familiarizing yourself with their specific needs.In your first 90 days:Full Customer Engagement: Take ownership of assigned customer accounts, including monitoring their aircraft’s maintenance schedules and ensuring data is accurately entered into Traxxall.Customer Satisfaction: Deliver exceptional customer support, responding to inquiries and proactively addressing any maintenance or compliance issues. Ensure adherence to Tier turn times for customer requests.Data Analysis: Utilize system-generated reports to identify potential risks in customer aircraft maintenance schedules and ensure compliance with regulatory guidelines.Collaboration: Establish collaborative relationships with internal teams (maintenance, engineering, product development) to ensure seamless communication and problem resolution.In your first 6 months:Process Improvement: Identify opportunities for process optimization within customer accounts, focusing on efficiency and cost-saving measures for maintenance programs.Customer Feedback & Advocacy: Gather and analyze customer feedback, advocating for customers by escalating concerns or suggestions to management for improvement.Compliance Expertise: Establish yourself as a subject matter expert and use your knowledge to enhance the integrity of customer programs through records and logs updates. Team Contribution: Actively contribute to the AMA team by sharing best practices, improving customer engagement processes, and participating in cross-functional initiatives aimed at enhancing customer satisfaction.Key Responsibilities:Provide expert-level support and guidance to Traxxall users, ensuring a seamless and productive experience.Analyze maintenance data to provide proactive insights and recommendations tailored to each client’s operational needs.Build and maintain strong, long-term relationships with clients through clear, professional communication and a deep understanding of their maintenance programs.Collaborate with internal teams to continuously improve support processes and product functionality based on client feedback.Uphold the highest standards of accuracy, integrity, and responsiveness in all client interactions."},{"text":"Desired Credentials:","content":"5+ years of experience in aircraft maintenance or a related role.Previous experience in a CAMO roleExperience in maintenance planningProficiency in maintenance management software and tools.Ability to troubleshoot and resolve database-related issues.Strong analytical skills with the ability to interpret complex data.Experience with Salesforce – preferred but not required.Proficient in Microsoft Word, Excel, Outlook, & PowerPoint."}],"text":"Aircraft Maintenance Analyst (AMA)","country":"GB","workplaceType":"remote","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"Position Summary:
We are seeking a highly skilled, professional, and customer-focused Aircraft Maintenance Analyst (AMA) to join our elite support team. This role is ideal for an individual with a strong foundation in aircraft maintenance and a passion for delivering exceptional service to customers operating in high-performance aviation environments.
As an AMA, you will serve as a trusted advisor to subscribers of our Traxxall maintenance tracking platform. Your mission will be to deliver premium, personalized support that maximizes the value of our solution enhancing the safety, reliability, and efficiency of their aircraft operations.
The ideal candidate is detail-oriented, possess strong analytical skills, and have a proven ability to work with web-based applications such as Traxxall. This role requires a high level of technical expertise, strong communication skills, and a commitment to maintaining the integrity of our customers' maintenance programs.
Your expertise will be pivotal in driving customer satisfaction, fostering long-term relationships, and ensuring the safety, reliability, and efficiency of aircraft operations.
","descriptionBodyPlain":"Position Summary:\nWe are seeking a highly skilled, professional, and customer-focused Aircraft Maintenance Analyst (AMA) to join our elite support team. This role is ideal for an individual with a strong foundation in aircraft maintenance and a passion for delivering exceptional service to customers operating in high-performance aviation environments.\nAs an AMA, you will serve as a trusted advisor to subscribers of our Traxxall maintenance tracking platform. Your mission will be to deliver premium, personalized support that maximizes the value of our solution enhancing the safety, reliability, and efficiency of their aircraft operations.\nThe ideal candidate is detail-oriented, possess strong analytical skills, and have a proven ability to work with web-based applications such as Traxxall. This role requires a high level of technical expertise, strong communication skills, and a commitment to maintaining the integrity of our customers' maintenance programs. \nYour expertise will be pivotal in driving customer satisfaction, fostering long-term relationships, and ensuring the safety, reliability, and efficiency of aircraft operations. \n","hostedUrl":"https://jobs.lever.co/jetsupport/d0a331d9-27c5-484a-a833-26b84be64bc9","applyUrl":"https://jobs.lever.co/jetsupport/d0a331d9-27c5-484a-a833-26b84be64bc9/apply"},{"additionalPlain":"JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Traxxall","location":"Philippines","team":"Aircraft Maintenance Analysts","allLocations":["Philippines"]},"createdAt":1773042505301,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nPosition Summary:\nWe are seeking a highly skilled, professional, and customer-focused Aircraft Maintenance Analyst (AMA) to join our elite support team. This role is ideal for an individual with a strong foundation in aircraft maintenance and a passion for delivering exceptional service to customers operating in high-performance aviation environments.\nAs an AMA, you will serve as a trusted advisor to subscribers of our Traxxall maintenance tracking platform. Your mission will be to deliver premium, personalized support that maximizes the value of our solution enhancing the safety, reliability, and efficiency of their aircraft operations.\nThe ideal candidate is detail-oriented, possess strong analytical skills, and have a proven ability to work with web-based applications such as Traxxall. This role requires a high level of technical expertise, strong communication skills, and a commitment to maintaining the integrity of our customers' maintenance programs. \nYour expertise will be pivotal in driving customer satisfaction, fostering long-term relationships, and ensuring the safety, reliability, and efficiency of aircraft operations\n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Summary:
\nWe are seeking a highly skilled, professional, and customer-focused Aircraft Maintenance Analyst (AMA) to join our elite support team. This role is ideal for an individual with a strong foundation in aircraft maintenance and a passion for delivering exceptional service to customers operating in high-performance aviation environments.
\nAs an AMA, you will serve as a trusted advisor to subscribers of our Traxxall maintenance tracking platform. Your mission will be to deliver premium, personalized support that maximizes the value of our solution enhancing the safety, reliability, and efficiency of their aircraft operations.
\nThe ideal candidate is detail-oriented, possess strong analytical skills, and have a proven ability to work with web-based applications such as Traxxall. This role requires a high level of technical expertise, strong communication skills, and a commitment to maintaining the integrity of our customers' maintenance programs.
\nYour expertise will be pivotal in driving customer satisfaction, fostering long-term relationships, and ensuring the safety, reliability, and efficiency of aircraft operations
","id":"761e0082-6493-4c76-a898-c40916f5027b","lists":[{"text":"Key Responsibilities","content":"\nProvide expert-level support and guidance to Traxxall users, delivering clear guidance and maintaining strong, professional client relationships while delivering a productive experience.\nAnalyze maintenance data and client program details to deliver proactive insights, recommendations, and operationally focused solutions.\nResearch and interpret OEM maintenance programs, manuals, regulatory directives, and bulletins to ensure accuracy in maintenance, enrollment, and compliance data.\nReview and process aircraft update files, validate customer-submitted documentation, and resolve discrepancies for newly enrolled aircraft using the Quality Control Findings Report (QCFR).\nCollaborate with internal teams including Technical Publications, Product, and support groups, as well as external partners and repair facilities to improve processes, incorporate ADs/SBs/manual revisions, and maintain timely, accurate maintenance documentation.\nMaintain exceptional customer service by exercising sound judgment, communicating actions clearly, and upholding the highest standards of accuracy, integrity, and responsiveness.\nTrack project progress and internal workflow metrics by updating Salesforce enrollment data and recording work hours in TaskRay.\nBuild and maintain strong, long-term relationships with clients through clear, professional communication and a deep understanding of their maintenance programs.\n"},{"text":"Qualifications","content":"\n5+ years of experience in aircraft maintenance or a related role.\nExperience in maintenance planning\nProficiency in maintenance management software and tools.\nAbility to troubleshoot and resolve database-related issues.\nStrong analytical skills with the ability to interpret complex data.\nExperience with Salesforce – preferred but not required.\nProficient in Microsoft Word, Excel, Outlook, & PowerPoint.\nA&P – preferred but not required.\n"}],"text":"Aircraft Maintenance Analyst (Asia Pacific)","country":"PH","workplaceType":"remote","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"Position Summary:
\nWe are seeking a highly skilled, professional, and customer-focused Aircraft Maintenance Analyst (AMA) to join our elite support team. This role is ideal for an individual with a strong foundation in aircraft maintenance and a passion for delivering exceptional service to customers operating in high-performance aviation environments.
\nAs an AMA, you will serve as a trusted advisor to subscribers of our Traxxall maintenance tracking platform. Your mission will be to deliver premium, personalized support that maximizes the value of our solution enhancing the safety, reliability, and efficiency of their aircraft operations.
\nThe ideal candidate is detail-oriented, possess strong analytical skills, and have a proven ability to work with web-based applications such as Traxxall. This role requires a high level of technical expertise, strong communication skills, and a commitment to maintaining the integrity of our customers' maintenance programs.
\nYour expertise will be pivotal in driving customer satisfaction, fostering long-term relationships, and ensuring the safety, reliability, and efficiency of aircraft operations
","descriptionBodyPlain":"Position Summary:\nWe are seeking a highly skilled, professional, and customer-focused Aircraft Maintenance Analyst (AMA) to join our elite support team. This role is ideal for an individual with a strong foundation in aircraft maintenance and a passion for delivering exceptional service to customers operating in high-performance aviation environments.\nAs an AMA, you will serve as a trusted advisor to subscribers of our Traxxall maintenance tracking platform. Your mission will be to deliver premium, personalized support that maximizes the value of our solution enhancing the safety, reliability, and efficiency of their aircraft operations.\nThe ideal candidate is detail-oriented, possess strong analytical skills, and have a proven ability to work with web-based applications such as Traxxall. This role requires a high level of technical expertise, strong communication skills, and a commitment to maintaining the integrity of our customers' maintenance programs. \nYour expertise will be pivotal in driving customer satisfaction, fostering long-term relationships, and ensuring the safety, reliability, and efficiency of aircraft operations\n","hostedUrl":"https://jobs.lever.co/jetsupport/761e0082-6493-4c76-a898-c40916f5027b","applyUrl":"https://jobs.lever.co/jetsupport/761e0082-6493-4c76-a898-c40916f5027b/apply"},{"additionalPlain":"JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Traxxall","location":"Pampanga, PHL","team":"Aircraft Records Analysts","allLocations":["Pampanga, PHL"]},"createdAt":1684119389724,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nAs an Aircraft Records Analyst, you will be responsible for:\n• Maintaining suitable tracking of aircraft, powerplant, landing gear, related components \nmaintenance and operational history for a proper traceability in compliance with the \ncontinuing airworthiness. \n• Providing compliance update support to all operators that can ensure different areas \nincluding material management, aircraft utilization and aircraft actuals are kept current \nwith information from varied sources such as taskcards, aircraft logbooks, DFP, LDND, ARC \nand other related documents.\n• Verifying flying hours and cycles, component data entered by Maintenance Analysts, \nCustomers and/or Enrollment.\n• Ensuring aircraft maintenance forecast for all customers is without error.\n• Performing Major Assembly changes and AMP/AAIP incorporation.\n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
As an Aircraft Records Analyst, you will be responsible for:
• Maintaining suitable tracking of aircraft, powerplant, landing gear, related components
maintenance and operational history for a proper traceability in compliance with the
continuing airworthiness.
• Providing compliance update support to all operators that can ensure different areas
including material management, aircraft utilization and aircraft actuals are kept current
with information from varied sources such as taskcards, aircraft logbooks, DFP, LDND, ARC
and other related documents.
• Verifying flying hours and cycles, component data entered by Maintenance Analysts,
Customers and/or Enrollment.
• Ensuring aircraft maintenance forecast for all customers is without error.
• Performing Major Assembly changes and AMP/AAIP incorporation.
","id":"3351044e-afd5-4a9c-a163-332aa034c680","lists":[{"text":"Qualifications and Educational Requirement","content":"Bachelor’s Degree in Aeronautical Engineering, Aircraft Maintenance Technology,Aircraft Avionics Technology,and any relevant engineering discipline.Exposed to Technical Records such as Taskcards, Logbooks, ARC (Form 1 / Form 8130-3), Shop Visit Reportsand all other DFPs.Experience reviewing technical documentation such as OEM Manuals, ADs, SBs, AMPs and other relevant publications.Preferably with PRC license or CAAP A&P License but not required.Must demonstrate strong attention to detail, excellent analytical and problem solving, organizational, and time management skills.Fresh Graduates are also welcomed to apply"},{"text":"Preferred Skills","content":"Excellent office skills to include maintaining and organizing files.Proactive, strategic and detail-oriented approaches with a strong commitment to quality, efficiency and effectiveness.Detail oriented/attention to detail.Adapting successfully to changing situations & environments"}],"text":"Aircraft Records Analysts","country":"PH","workplaceType":"onsite","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"As an Aircraft Records Analyst, you will be responsible for:
• Maintaining suitable tracking of aircraft, powerplant, landing gear, related components
maintenance and operational history for a proper traceability in compliance with the
continuing airworthiness.
• Providing compliance update support to all operators that can ensure different areas
including material management, aircraft utilization and aircraft actuals are kept current
with information from varied sources such as taskcards, aircraft logbooks, DFP, LDND, ARC
and other related documents.
• Verifying flying hours and cycles, component data entered by Maintenance Analysts,
Customers and/or Enrollment.
• Ensuring aircraft maintenance forecast for all customers is without error.
• Performing Major Assembly changes and AMP/AAIP incorporation.
","descriptionBodyPlain":"As an Aircraft Records Analyst, you will be responsible for:\n• Maintaining suitable tracking of aircraft, powerplant, landing gear, related components \nmaintenance and operational history for a proper traceability in compliance with the \ncontinuing airworthiness. \n• Providing compliance update support to all operators that can ensure different areas \nincluding material management, aircraft utilization and aircraft actuals are kept current \nwith information from varied sources such as taskcards, aircraft logbooks, DFP, LDND, ARC \nand other related documents.\n• Verifying flying hours and cycles, component data entered by Maintenance Analysts, \nCustomers and/or Enrollment.\n• Ensuring aircraft maintenance forecast for all customers is without error.\n• Performing Major Assembly changes and AMP/AAIP incorporation.\n","hostedUrl":"https://jobs.lever.co/jetsupport/3351044e-afd5-4a9c-a163-332aa034c680","applyUrl":"https://jobs.lever.co/jetsupport/3351044e-afd5-4a9c-a163-332aa034c680/apply"},{"additionalPlain":"JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"\n
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
\n
For this role, the annual base pay generally ranges from $75,000 to $83,000 (USD), with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\n
\n
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website. \n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Underwriting","location":"Farnborough, UK","team":"Aircraft Underwriter","allLocations":["Farnborough, UK"]},"createdAt":1773845553322,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
\n
Position Summary:
\n
The Aircraft Underwriter’s primary role is to review and underwrite contracts for the JSSI HCM programs, along with providing financial models for the life of an asset’s contract term. The Aircraft Underwriter will review cost assumptions and provide reports on how contracts are performing against the underwritten assumptions. The position is required to provide cross functional support for Asset Management with pricing, modeling, and projects as necessary.
\n
\n\n
Bachelor’s Degree (Aviation or Finance Related)\n2-3 years aviation technical experience\nKnowledge of aircraft maintenance and logistics\nWorking knowledge of aircraft inspection requirements\nExperience with maintenance planning and forecasting is a plus\nMaintenance Controller experience a plus\nAbility to ensure a factual audit trail is established for all pricing efforts supporting contract proposals\nA & P license a plus\nExperience with pricing and cost modeling is a strong plus\nStrong interpersonal and communications skills to deal with the public and aviation industry professionals\nAbility to read and write articulately and analytically\nClear understanding of relevant technical skills\nAbility to work well under pressure\nProficient in Excel\n\n"}],"text":"Aircraft Underwriter","country":"GB","workplaceType":"hybrid","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"\n
Position Summary:
\n
The Aircraft Underwriter’s primary role is to review and underwrite contracts for the JSSI HCM programs, along with providing financial models for the life of an asset’s contract term. The Aircraft Underwriter will review cost assumptions and provide reports on how contracts are performing against the underwritten assumptions. The position is required to provide cross functional support for Asset Management with pricing, modeling, and projects as necessary.
\n
\n
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
\n
For this role, the annual base pay generally ranges from $98,000 to $108,000 (Euros), with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\n
\n
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website. \n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Technical Services","location":"Istanbul","team":"Airframe Technical Advisors","allLocations":["Istanbul","Germany","France"]},"createdAt":1774279644742,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nPosition Summary:\nThe Airframe Technical Advisor serves as the primary point of contact between the Client and the maintenance organization, acting as a trusted technical representative throughout the lifecycle of aircraft maintenance events. This role is responsible for managing and coordinating client needs across routine maintenance activities, minor unscheduled findings, major scheduled inspections, and Aircraft on Ground (AOG) situations.\nAs the customer’s key technical liaison, the Airframe Technical Advisor acts as an advocate for the Client and provides expert guidance to support informed decision‑making, balancing airworthiness, operational impact, cost control, and schedule. adherence.\n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
\n
Position Summary:
\n
The Airframe Technical Advisor serves as the primary point of contact between the Client and the maintenance organization, acting as a trusted technical representative throughout the lifecycle of aircraft maintenance events. This role is responsible for managing and coordinating client needs across routine maintenance activities, minor unscheduled findings, major scheduled inspections, and Aircraft on Ground (AOG) situations.
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As the customer’s key technical liaison, the Airframe Technical Advisor acts as an advocate for the Client and provides expert guidance to support informed decision‑making, balancing airworthiness, operational impact, cost control, and schedule. adherence.
\n
\n\n
Collaborate with customers to evaluate and recommend the most appropriate inspection and maintenance alternatives.\nSupport customers in coordinating all aspects of maintenance events with assigned repair facilities and service providers.\nProvide on-site customer representation, particularly during major scheduled inspections.\nSupport customers during Aircraft on Ground (AOG) events, ensuring timely communication and resolution.\nCreate and manage Service Calls to track technical data, event progress, and support financial forecasting.\nDevelop and maintain strong client relationships through regular and proactive communication.\nBuild and sustain working relationships with regional service facilities, mobile repair teams, and other service providers.\nResearch aircraft logbooks and/or perform visual inspections for new enrollments or existing contract reviews.\nReview and process invoices in AMS, meeting turn-time goals established by Technical Services Management and company policy.\nPerform event triage by assessing maintenance findings and ensuring each situation is handled appropriately and efficiently.\nConduct asset inspections when enrolling new aircraft into service programs.\nMaintain a thorough working knowledge of applicable contracts, policies, and procedures.\nPerform additional duties as assigned by Technical Services Management.\n\n"},{"text":"Desired Credentials:","content":"\n\n
Airframe and Powerplant ratings required\nBachelor’s Degree (or its equivalent) in Aviation Field preferred\n10 years’ experience with corporate turbine-powered business aircraft (not commercial) preferred, with particular expertise working with Gulfstream and Bombardier airframes\nExcellent Microsoft Excel, Word, and PowerPoint skills\nStrong interpersonal skills\nAbility to read and write articulately and analytically\nClear understanding of relevant technical skills\nAbility to multi-task and work well under pressure\nWell organized\nHave or be able to obtain passport and perform international travel\n\n"}],"text":"Airframe Technical Advisor","country":"TR","workplaceType":"remote","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"\n
Position Summary:
\n
The Airframe Technical Advisor serves as the primary point of contact between the Client and the maintenance organization, acting as a trusted technical representative throughout the lifecycle of aircraft maintenance events. This role is responsible for managing and coordinating client needs across routine maintenance activities, minor unscheduled findings, major scheduled inspections, and Aircraft on Ground (AOG) situations.
\n
As the customer’s key technical liaison, the Airframe Technical Advisor acts as an advocate for the Client and provides expert guidance to support informed decision‑making, balancing airworthiness, operational impact, cost control, and schedule. adherence.
\n
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from $85,000 to $100,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Information Technology","location":"Chicago, IL","team":"Information Technology","allLocations":["Chicago, IL"]},"createdAt":1684335772663,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nPosition Summary:\n\nWe are seeking a skilled Business Analyst who embodies our passion for crafting exceptional aviation software solutions. Positioned within our Product Management Team, this individual will possess a keen analytical aptitude, aligning seamlessly with project and product requirements. Our ideal candidate will not only bring expertise from the aviation industry but will also share our dedication to developing intuitive, client-praised tools that revolutionize complex business aviation challenges. The successful candidate will stay attuned to customer needs, contributing to the evolution of our existing and forthcoming product suite. The role promises dynamic collaboration across teams and will involve direct reporting to the Product Manager, while also working closely with senior management, fellow analysts, and developers to propel our vision forward.\n\nThis role will be hybrid-based, in our Chicago IL office headquarters.\n\n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Summary:
We are seeking a skilled Business Analyst who embodies our passion for crafting exceptional aviation software solutions. Positioned within our Product Management Team, this individual will possess a keen analytical aptitude, aligning seamlessly with project and product requirements. Our ideal candidate will not only bring expertise from the aviation industry but will also share our dedication to developing intuitive, client-praised tools that revolutionize complex business aviation challenges. The successful candidate will stay attuned to customer needs, contributing to the evolution of our existing and forthcoming product suite. The role promises dynamic collaboration across teams and will involve direct reporting to the Product Manager, while also working closely with senior management, fellow analysts, and developers to propel our vision forward.
This role will be hybrid-based, in our Chicago IL office headquarters.
","id":"3a29ecbf-8d15-4a0c-af03-da09134592e0","lists":[{"text":"Duties and Responsibilities:","content":"Facilitate our product visions by researching, ideating, sketching, and testing high-quality user experiences for our business aviation products.Continuously improve our product’s usability; Identify problems and devise solutions, taking intelligent risks and championing ideas with consideration towards the product vision and overarching goals. Translate concepts into deliverables: wireframes, user stories, user journeys and more, with consideration towards optimization for a range of devices, device sizes, and interfaces. Work with stakeholders to understand and define project requirements, audience, metrics, and vision, while being mindful of the technical and design aspects of implementation; Work with the developers to identify technical implementation options, and work with project managers and during the implementation phase to find creative solutions to challenges and obstacles; Work within established processes and assist in the improvement of existing processes and procedures, as well as developing new processes where applicable; Make strategic design and user-experience decisions based on theory and research related to new, core and future functions and features; Take a user-centered design approach to rapidly test and iterate design(s); Collaborate with other team members (analysts, designers, developers, product owners, QA, project managers); Assist in creating supporting documentation such as release notes, user guides, and other supporting content."},{"text":"Desired Credentials:","content":"Bachelor's or Master's degree in a related field, such as Business Administration, Information Systems, Computer Science, or Engineering.3+ year experience in a related field such as business analysis, project management, and/or software development.1+ years experience in aviation, business aviation, inventory management, maintenance tracking and/or other aviation data.Certification in business analysis is a plus. Such as such as the Certified Business Analysis Professional (CBAP) from the International Institute of Business Analysis (IIBA) , Professional in Business Analysis (PMI-PBA) from the Project Management Institute (PMI), and/or Agile certifications.Previous hands-on experience in relevant projects such as database management, data integration, and digital transformation. The business analyst should have experience working with large and complex datasets, data analysis, and data management. They should have a good understanding of data models, data mapping, data quality, and data governance.Previous experience with data warehousing technologies such as ETL (extract, transform, load), data integration, and data analytics is highly desired.Previous experience with business aviation related software such as maintenance tracking, component inventory, or MRO is a plus. Good knowledge of Microsoft office tools (Excel, SharePoint, Teams, O365)Demonstrated ability to communicate concisely and effectively (written and verbal) within high-level technical context, to own and produce documents presented to stakeholders; Experience writing project requirements, in user story format, with detailed acceptance criteria/feature documentation; Excellent communication (written and verbal) to convey suggestions, ideas, designs, and solutions to the internal team and clients through presentations, documents, designs, diagrams, and more.Experience working in Agile/Scrum development process. "}],"text":"Business Analyst","country":"US","workplaceType":"hybrid","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"Position Summary:
We are seeking a skilled Business Analyst who embodies our passion for crafting exceptional aviation software solutions. Positioned within our Product Management Team, this individual will possess a keen analytical aptitude, aligning seamlessly with project and product requirements. Our ideal candidate will not only bring expertise from the aviation industry but will also share our dedication to developing intuitive, client-praised tools that revolutionize complex business aviation challenges. The successful candidate will stay attuned to customer needs, contributing to the evolution of our existing and forthcoming product suite. The role promises dynamic collaboration across teams and will involve direct reporting to the Product Manager, while also working closely with senior management, fellow analysts, and developers to propel our vision forward.
This role will be hybrid-based, in our Chicago IL office headquarters.
","descriptionBodyPlain":"Position Summary:\n\nWe are seeking a skilled Business Analyst who embodies our passion for crafting exceptional aviation software solutions. Positioned within our Product Management Team, this individual will possess a keen analytical aptitude, aligning seamlessly with project and product requirements. Our ideal candidate will not only bring expertise from the aviation industry but will also share our dedication to developing intuitive, client-praised tools that revolutionize complex business aviation challenges. The successful candidate will stay attuned to customer needs, contributing to the evolution of our existing and forthcoming product suite. The role promises dynamic collaboration across teams and will involve direct reporting to the Product Manager, while also working closely with senior management, fellow analysts, and developers to propel our vision forward.\n\nThis role will be hybrid-based, in our Chicago IL office headquarters.\n\n","hostedUrl":"https://jobs.lever.co/jetsupport/3a29ecbf-8d15-4a0c-af03-da09134592e0","applyUrl":"https://jobs.lever.co/jetsupport/3a29ecbf-8d15-4a0c-af03-da09134592e0/apply"},{"additionalPlain":"At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. \n \nFor this role, the annual base pay generally ranges from $180,000 to $220,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. \n \nAdditionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.\n\n\nJSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"\n
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
\n
For this role, the annual base pay generally ranges from $180,000 to $220,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\n
\n
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website. \n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Information Technology","location":"Chicago, IL","team":"Information Technology","allLocations":["Chicago, IL"]},"createdAt":1779808326218,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nThe Opportunity \nWe have built a data platform on Microsoft Fabric and Azure. Our analytics team is consuming data, and our AI roadmap depends on clean, structured, trustworthy data to deliver. What we are missing is the technical owner who makes the data actually work. \n This is not a hands-off leadership role. The Director of Data Engineering will be a player-coach: leading and growing a team of 2–5 engineers while remaining a hands-on contributor who can architect solutions, write pipelines, and set the technical bar. You will own the Fabric platform end-to-end, connect our source systems into a reliable data foundation, and serve as the linchpin between raw data and every downstream initiative that depends on it. \n Why This Role Matters \nEvery AI project on our roadmap requires clean, well-structured, trustworthy data. The Fabric platform is in place. This role makes it useful. Without strong data engineering leadership, our analytics team is constrained by data quality issues they cannot fix — and our AI initiatives stall before they start. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
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We have built a data platform on Microsoft Fabric and Azure. Our analytics team is consuming data, and our AI roadmap depends on clean, structured, trustworthy data to deliver. What we are missing is the technical owner who makes the data actually work.
\n
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This is not a hands-off leadership role. The Director of Data Engineering will be a player-coach: leading and growing a team of 2–5 engineers while remaining a hands-on contributor who can architect solutions, write pipelines, and set the technical bar. You will own the Fabric platform end-to-end, connect our source systems into a reliable data foundation, and serve as the linchpin between raw data and every downstream initiative that depends on it.
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Why This Role Matters
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Every AI project on our roadmap requires clean, well-structured, trustworthy data. The Fabric platform is in place. This role makes it useful. Without strong data engineering leadership, our analytics team is constrained by data quality issues they cannot fix — and our AI initiatives stall before they start.
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Own the Microsoft Fabric Platform
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Serve as the technical owner of JSSI's Microsoft Fabric environment — architecture, governance, performance, and access control
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Build and Maintain Data Pipelines
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Design, build, and operate reliable data pipelines that connect source systems into clean, usable data
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Define the Data Foundation
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Enable Analytics and AI
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Lead and Grow the Team
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Deep expertise with Microsoft Fabric, including Lakehouse and Warehouse architecture, pipelines, and OneLake
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Leadership and Collaboration
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About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"\n\n
We have built a data platform on Microsoft Fabric and Azure. Our analytics team is consuming data, and our AI roadmap depends on clean, structured, trustworthy data to deliver. What we are missing is the technical owner who makes the data actually work.
\n
\n
This is not a hands-off leadership role. The Director of Data Engineering will be a player-coach: leading and growing a team of 2–5 engineers while remaining a hands-on contributor who can architect solutions, write pipelines, and set the technical bar. You will own the Fabric platform end-to-end, connect our source systems into a reliable data foundation, and serve as the linchpin between raw data and every downstream initiative that depends on it.
\n
\n
Why This Role Matters
\n
\n
Every AI project on our roadmap requires clean, well-structured, trustworthy data. The Fabric platform is in place. This role makes it useful. Without strong data engineering leadership, our analytics team is constrained by data quality issues they cannot fix — and our AI initiatives stall before they start.
\n
\n
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
For this role, the annual base pay generally ranges from $160,000 to $230,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\n
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.
\n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Information Technology","location":"Chicago, IL","team":"Product","allLocations":["Chicago, IL"]},"createdAt":1780524503945,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
\n\n
JSSI is transforming into an AI-first technology and product organization, and the Director of Product is central to that transformation. This is not a traditional product management role. You will sit within the product organization as the dedicated product leader for a few business units — the person that Finance, Sales, Tech Services, or another BU actually calls when they need technology to move their business forward.
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You will own the entire product relationship for your business units: understanding their goals, translating their needs into prioritized intake for our engineering teams, and ensuring that what gets built actually solves the right problems. You will use AI as a core part of how you work — from generating first-draft requirements, to analyzing feedback at scale, to tracking adoption — and you will be a visible example of what an AI-first product leader looks like in practice.
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You will manage 1–3 Product Managers. This is a high-ownership, high-visibility role on a team that is moving quickly and building something that did not exist before.
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Own the business relationship
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Drive intake and prioritization
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Use AI tools as a standard part of your daily workflow — synthesizing user interviews and support tickets, generating first-draft requirements, analyzing adoption data, and accelerating every part of the discovery-to-delivery cycle
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Lead and develop your team
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Develop your team’s product craft: stakeholder communication, prioritization discipline, AI-assisted requirements, and domain knowledge
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Measure and communicate impact
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Aviation or MRO (maintenance, repair, overhaul) domain experience — we will teach you the domain; you bring the product instincts, curiosity, and relationship skills to learn it quickly
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WHO THRIVES IN THIS ROLE
\n
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This role is a great fit for someone who is energized by being the person a business unit actually relies on — not a ticket queue, not a project coordinator, but a real product partner. You are curious enough to learn a new domain quickly, structured enough to bring order to ambiguity, and confident enough to make prioritization calls that will disappoint someone. You see AI as a tool that makes you better at your job today, not a future trend to watch. And you are excited about the opportunity to help define what an AI-first product organization looks like, because we are building it right now.
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About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"\n\n
JSSI is transforming into an AI-first technology and product organization, and the Director of Product is central to that transformation. This is not a traditional product management role. You will sit within the product organization as the dedicated product leader for a few business units — the person that Finance, Sales, Tech Services, or another BU actually calls when they need technology to move their business forward.
\n
\n
You will own the entire product relationship for your business units: understanding their goals, translating their needs into prioritized intake for our engineering teams, and ensuring that what gets built actually solves the right problems. You will use AI as a core part of how you work — from generating first-draft requirements, to analyzing feedback at scale, to tracking adoption — and you will be a visible example of what an AI-first product leader looks like in practice.
\n
\n
You will manage 1–3 Product Managers. This is a high-ownership, high-visibility role on a team that is moving quickly and building something that did not exist before.
\n
\n
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
\n
For this role, the annual base pay generally ranges from $150,000 to $170,000 (USD), with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\n
\n
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website. \n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Information Technology","location":"Chicago, IL","team":"Product","allLocations":["Chicago, IL"]},"createdAt":1773846841894,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Summary:
\nJSSI is seeking a Director of Product – Salesforce & Enterprise Platforms to provide senior product leadership across our Salesforce ecosystem and closely integrated platforms (including AvSight and other enterprise systems). This role is responsible for owning the product vision, roadmap, and execution for Salesforce as a core enterprise platform, while leading and developing a team of Product Managers, Business Analysts, and Systems Administrators.
\nThis is a high‑impact, senior role designed for an experienced product leader who can balance day‑to‑day operational excellence with strategic platform transformation. The Director will play a central role in stabilizing and optimizing the current Salesforce environment while leading a broader Salesforce revamp and modernization program in close partnership with business, technology, and executive stakeholders.
\nThe role reports into senior Product leadership and works closely with IT, Engineering, Data, and business leaders across Sales, Operations, Finance, Client Services, and Marketing.
","id":"e1cc6492-c851-42b9-9d31-6ba5358c6844","lists":[{"text":"Essential Duties and Responsibilities:","content":"\n
Product Leadership & Strategy
\n
\n- Own the product vision and strategy for Salesforce and related enterprise platforms, ensuring alignment with JSSI’s business objectives and long‑term digital transformation roadmap.
\n- Define, maintain, and communicate short‑term and long‑term product roadmaps, balancing technical debt reduction, operational needs, and transformational initiatives.
\n- Serve as the primary product authority for Salesforce across JSSI, establishing clear priorities, success metrics, and outcomes.
\n\nSalesforce Platform Ownership
\n
Required Experience
\n"}],"text":"Director of Product – Salesforce & Enterprise Platforms","country":"US","workplaceType":"hybrid","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"Position Summary:
\nJSSI is seeking a Director of Product – Salesforce & Enterprise Platforms to provide senior product leadership across our Salesforce ecosystem and closely integrated platforms (including AvSight and other enterprise systems). This role is responsible for owning the product vision, roadmap, and execution for Salesforce as a core enterprise platform, while leading and developing a team of Product Managers, Business Analysts, and Systems Administrators.
\nThis is a high‑impact, senior role designed for an experienced product leader who can balance day‑to‑day operational excellence with strategic platform transformation. The Director will play a central role in stabilizing and optimizing the current Salesforce environment while leading a broader Salesforce revamp and modernization program in close partnership with business, technology, and executive stakeholders.
\nThe role reports into senior Product leadership and works closely with IT, Engineering, Data, and business leaders across Sales, Operations, Finance, Client Services, and Marketing.
","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/jetsupport/e1cc6492-c851-42b9-9d31-6ba5358c6844","applyUrl":"https://jobs.lever.co/jetsupport/e1cc6492-c851-42b9-9d31-6ba5358c6844/apply"},{"additionalPlain":"At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.\n \nFor this role, the annual base pay generally ranges from $90,000 to $110,000 (USD), with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.\n \nAdditionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.\n\n\nJSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from $90,000 to $110,000 (USD), with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the
JSSI Benefits Page on our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Sales","location":"Toronto","team":"Sales Management - Americas","allLocations":["Toronto","Montreal, QC"]},"createdAt":1746020958940,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nPosition Summary:\n\nThe mission of the Director, Business Development (Toronto, Canada) is to generate profitable sales in a timely, dynamic, professional, and consistent manner. In conjunction with Senior Management, the Director, Business Development will help develop a well thought out, and well-focused strategic and tactical sales/business development plan. The primary measurement of success for the Director, Business Development will be the attainment of monthly, quarterly, and annual sales objectives on a profitable and consistent basis.\n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Summary:
The mission of the Director, Business Development (Toronto, Canada) is to generate profitable sales in a timely, dynamic, professional, and consistent manner. In conjunction with Senior Management, the Director, Business Development will help develop a well thought out, and well-focused strategic and tactical sales/business development plan. The primary measurement of success for the Director, Business Development will be the attainment of monthly, quarterly, and annual sales objectives on a profitable and consistent basis.
","id":"cff1bae4-7a29-4685-94e2-880e3c505470","lists":[{"text":"Duties and Responsibilities:","content":"Help establish and execute an annual sales territory budget by market and product for the territory.Execute the sales objectives on a monthly, quarterly and annual basis.Develop sales programs, which will help motivate and inspire fellow Directors of Business Development to meet and/or exceed the JSSI profitable sales objectives.Aggressively and persistently follow-up on viable leads of new targets generated through the use of JSSI marketing, advertising, and public relations programs.Work with the Marketing Team to follow-up on new “pools of opportunity” on a market-by-market basis.Lead by example in all areas of business development, sales and marketing, including:\t\ta) Providing timely and high-quality reports on sales activities.\t\tb) Providing timely and consistent follow-up on new marketing campaigns and on all future agreed upon marketing and blitz campaigns.\t\tc) Follow-up on all appropriate inquiries which are generated through the JSSI website, and through marketing campaigns, with the objective of synthesizing the leads into new profitable clients.Develop meaningful interaction among the Technical Services Team to maximize the benefits of our global relationships into increased profitable sales.Attend various trade shows, and industry meetings as a JSSI Ambassador.Communicate in a timely and clear manner on all related business, and other issues relevant to executing the mission of this position."},{"text":"Education and Experience:","content":"Minimum of 10 years direct selling experience, preferably in the aviation (aircraft sales) or financial services industries.Strong interpersonal and communications skills to deal with the public and aviation industry professionals, outstanding presentation skills.Discretion, good judgment, organizational and management ability, initiative, and the ability to work independently.Ability to assist with a variety of complex, confidential, and time sensitive situations.Strong problem-solving skills, analytical capabilities, and collaboration skills.Must have attention to detail, a commitment to quality and be results driven and customer focused.Ability to grasp new financial and technical concepts quickly.Able to work effectively at all levels in an organization.Excellent active listening skills.Ability to think quickly and “figure things out” with minimal supervision.Excellent computer skills (especially Microsoft Office Suite and Salesforce.com).Must be highly organized and thrive in a fast-paced environment. Ability to work well under pressure."}],"text":"Director, Business Development","country":"CA","workplaceType":"remote","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"Position Summary:
The mission of the Director, Business Development (Toronto, Canada) is to generate profitable sales in a timely, dynamic, professional, and consistent manner. In conjunction with Senior Management, the Director, Business Development will help develop a well thought out, and well-focused strategic and tactical sales/business development plan. The primary measurement of success for the Director, Business Development will be the attainment of monthly, quarterly, and annual sales objectives on a profitable and consistent basis.
","descriptionBodyPlain":"Position Summary:\n\nThe mission of the Director, Business Development (Toronto, Canada) is to generate profitable sales in a timely, dynamic, professional, and consistent manner. In conjunction with Senior Management, the Director, Business Development will help develop a well thought out, and well-focused strategic and tactical sales/business development plan. The primary measurement of success for the Director, Business Development will be the attainment of monthly, quarterly, and annual sales objectives on a profitable and consistent basis.\n","hostedUrl":"https://jobs.lever.co/jetsupport/cff1bae4-7a29-4685-94e2-880e3c505470","applyUrl":"https://jobs.lever.co/jetsupport/cff1bae4-7a29-4685-94e2-880e3c505470/apply"},{"additionalPlain":"JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"\n
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
\n
For this role, the annual base pay generally ranges from $135,000 to $145,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\n
\n
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website. \n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Underwriting","location":"Chicago, IL","team":"Government and Program Development Manager","allLocations":["Chicago, IL","USA"]},"createdAt":1773846291052,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
\n
Position Summary:
\n
The Government and Program Development Manger’s main responsibility are to develop and underwrite government tenders and to develop new and maintain current HCM programs. The Government and Program Development Manger will have the Senior Product Manager report directly to them to assure the proper implementation of new and current programs. This individual is required to provide critical support to the Sales team and understand the market needs to determine which programs we would like to develop. The Government and Program Development Manger will work to increase the program pricing accuracy by assisting in data analytic reviews and comparing actual JSSI cost with projected costs as well as assist in developing the annual escalation increases for each airframe, engine, and apu models. The position is required to provide cross functional support for the Aircraft Underwriters with pricing, modeling, and projects as necessary. They will also need to produce and update SOP manuals as necessary.
\n
\n
\n- Develop and underwrite government pricing by reviewing the tender, statement of work, and CLIN requirements
\n- New program development utilizing the knowledge of the industry, market and competitive landscape.
\n- Assist in developing annual escalation increases for each airframe, engine and apu model
\n- Assist with cost analysis studies and research projects
\n- Collect cost data from internal and external representatives, contractors, and vendors
\n- Create cost models for cost estimating elements
\n- Prepare cost reports and present findings to management
\n- Utilize cost data to construct profitable pricing models
\n- Maintain Master Price Lists in conjunction with JSSI Parts and Engines
\n- Maintain the database used for airframe and engine rate calculations
\n- Research cost comparisons – actual vs data base pricing
\n- Provide technical support to support to the Client Services and Sales Staff with regards to inspection programs and rates
\n- Research Service Bulletins and Airworthiness Directives as required
\n- Ability to ensure a factual audit trail is established for all pricing efforts supporting contract proposals
\n- Write SOP manuals as required
\n\n
\n
\n- Bachelor’s Degree (Aviation Related)
\n- 5 years aviation technical experience
\n- Knowledge of aviation industry
\n- Knowledge of Government Pricing
\n- Working knowledge of aircraft inspection requirements
\n- Experience with maintenance planning and forecasting is a plus
\n- Maintenance Controller experience a plus
\n- Strong interpersonal and communications skills to deal with the public and aviation industry professionals
\n- Ability to read and write technical manuals a plus
\n- Clear understanding of relevant technical skills
\n- Proficient in Excel
\n\n
About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"\n
Position Summary:
\n
The Government and Program Development Manger’s main responsibility are to develop and underwrite government tenders and to develop new and maintain current HCM programs. The Government and Program Development Manger will have the Senior Product Manager report directly to them to assure the proper implementation of new and current programs. This individual is required to provide critical support to the Sales team and understand the market needs to determine which programs we would like to develop. The Government and Program Development Manger will work to increase the program pricing accuracy by assisting in data analytic reviews and comparing actual JSSI cost with projected costs as well as assist in developing the annual escalation increases for each airframe, engine, and apu models. The position is required to provide cross functional support for the Aircraft Underwriters with pricing, modeling, and projects as necessary. They will also need to produce and update SOP manuals as necessary.
\n
\n
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
\n
For this role, the annual base pay generally ranges from $80,000 to $100,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\n
\n
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website. \n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Information Technology","location":"Chicago, IL","team":"Information Technology","allLocations":["Chicago, IL","USA"]},"createdAt":1773428318093,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nMission Statement\nThe IT Security Analyst supports the organization’s cybersecurity operations by monitoring security alerts, analyzing potential threats, and assisting with the identification, investigation, and remediation of security incidents.\nThis role requires strong analytical and investigative abilities, as the analyst plays a key role in the daily operations of the security program. In addition to working collaboratively with the security engineer and IT teams to maintain and enhance the organization’s security posture, the role also requires excellent communication and interpersonal skills to effectively coordinate efforts, share insights, and foster a culture of security awareness across the organization. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
\n
Mission Statement
\n
The IT Security Analyst supports the organization’s cybersecurity operations by monitoring security alerts, analyzing potential threats, and assisting with the identification, investigation, and remediation of security incidents.
\n
This role requires strong analytical and investigative abilities, as the analyst plays a key role in the daily operations of the security program. In addition to working collaboratively with the security engineer and IT teams to maintain and enhance the organization’s security posture, the role also requires excellent communication and interpersonal skills to effectively coordinate efforts, share insights, and foster a culture of security awareness across the organization.
\n
\n
\n- Monitor ticket queues, security alerts, dashboards, and threat intelligence feeds to identify, investigate, and remediate potential security issues.
\n- Follow all stages of the NIST incident response framework, including detection, eradication, and recovery.
\n- Perform initial analysis, triage, and remediation of security alerts from email, endpoint, identity, and cloud security tools such as security information and event management (SIEM), email security platforms, endpoint detection and response (EDR/XDR), and scripting/querying utilities for automation and investigation.
\n- Perform vulnerability management activities, including tracking findings, validating remediation, and maintaining accurate records.
\n- Support maintenance of security devices, systems, and tools according to best practices.
\n- Routinely assess network and cloud security posture against best practices.
\n- Investigate and respond to email phishing alert reports and quarantine release requests.
\n- Oversee the organization’s security awareness training program, including simulated phishing campaigns, to ensure compliance.
\n- Support cybersecurity initiatives and projects to continually improve the organization’s security posture and program maturity.
\n- Help maintain and update security metrics, dashboards, and recurring reports for leadership and audits.
\n- Document and improve operational procedures with an eye toward efficiency.
\n- Support information security audits and client due diligence questionnaires by collecting evidence and maintaining documentation.
\n- Collaborate with other IT professionals to advise on and ensure compliance with cybersecurity best practices.
\n- Participate in after-hours on-call rotation and respond to critical security alerts after hours.
\n- Perform other duties as assigned.
\n\n
\n\n
3-5 years' experience in Information Technology roles\n
2 years’ experience working as a SOC analyst or similar experience\n
Bachelor's degree in Computer Science, Information Security, or a related field\n
Cybersecurity certifications such as Security+, CySA+, SSCP, CCSP or CEH highly valued\n
Excellent written and verbal communication skills\n
Detail orientation and strong analytical problem-solving abilities\n
Ability to effectively prioritize tasks and project in a fast-paced environment\n
In-depth knowledge of networking protocols and experience configuring network security devices such as firewalls and IDS/IPS\n
Experience with Endpoint Detection and Response (EDR) and XDR services\n
Experience with Email Security platforms such as Microsoft Defender for Office, Proofpoint, and Mimecast\n
Experience with the Microsoft Defender Security suite strongly preferred\n
Scripting/query language experience such as Bash, PowerShell, KQL\n
Hands-on experience setting up and querying SIEM tools such as Sumo Logic\n
Knowledge of data privacy and compliance regulations as well as cybersecurity frameworks such as ISO 27001 and NIST\n\n
About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"\n
Mission Statement
\n
The IT Security Analyst supports the organization’s cybersecurity operations by monitoring security alerts, analyzing potential threats, and assisting with the identification, investigation, and remediation of security incidents.
\n
This role requires strong analytical and investigative abilities, as the analyst plays a key role in the daily operations of the security program. In addition to working collaboratively with the security engineer and IT teams to maintain and enhance the organization’s security posture, the role also requires excellent communication and interpersonal skills to effectively coordinate efforts, share insights, and foster a culture of security awareness across the organization.
\n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Underwriting","location":"Pampanga, PHL","team":"Underwriting","allLocations":["Pampanga, PHL"]},"createdAt":1773616782423,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
\n
Position Summary:
\n
The Maintenance Invoice Analyst is responsible for the final validation of all JSSI’s maintenance-related cost data entry. This role ensures that every line item transcribed from a maintenance invoice perfectly matches the original document. The Analyst is also responsible for enriching the cost data with contextual aircraft details, such as Part Numbers, Serial Numbers, Modules, and ATA Chapters. The contextualization may also include reasons for the cost, as well as relating to the JSSI HCM program coverage under which costs are incurred or attributed to in support of technical and financial analyses. The Analyst in this role is expected to assist with continuous improvements through pattern recognition, maintaining SOP, finding ways to improve accuracy, and identifying automation opportunities (through use of enterprise AI or software enhancements).
\n
\n\n
Assist in identifying common transcription errors and improvement opportunities.\nAssist in monitoring of offshore team’s transcription and throughput metrics to identify lapses of timeliness and quality.\nAssist in maintaining invoice analysis SOP to achieve high standards of accuracy and throughput.\nAssist in the expanding use of enterprise AI in all aspects of the above duties and responsibilities.\n\n"},{"text":"Education and Experience","content":"\n\n
Bachelor’s Degree in Aviation (preferred) or Accounting field.\nAbility to communicate, read, and write articulately in English.\nAbility to work well under pressure and time constraint.\nExtreme attention to detail required: Ability to spot minute discrepancies between a PDF maintenance invoice and a digital database entry.\nTechnical literacy required: Proficiency in modern software applications such as Microsoft Office (including Excel and PowerPoint\n\n"}],"text":"Maintenance Invoice Analyst","country":"PH","workplaceType":"onsite","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"\n
Position Summary:
\n
The Maintenance Invoice Analyst is responsible for the final validation of all JSSI’s maintenance-related cost data entry. This role ensures that every line item transcribed from a maintenance invoice perfectly matches the original document. The Analyst is also responsible for enriching the cost data with contextual aircraft details, such as Part Numbers, Serial Numbers, Modules, and ATA Chapters. The contextualization may also include reasons for the cost, as well as relating to the JSSI HCM program coverage under which costs are incurred or attributed to in support of technical and financial analyses. The Analyst in this role is expected to assist with continuous improvements through pattern recognition, maintaining SOP, finding ways to improve accuracy, and identifying automation opportunities (through use of enterprise AI or software enhancements).
\n
\n
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
\n
For this role, the annual base pay generally ranges from $75,000 to $95,000 , with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\n
\n
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website. \n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"JSSI Parts & Engines","location":"USA","team":"Buyers","allLocations":["USA"]},"createdAt":1778244070621,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
\n
Mission Statement:
\n
\n
The mission of the Procurement Specialist (PS) is to provide great customer service to, and collaborate with, our internal customer (JSSI Technical Advisors). This will include parts procurement for all maintenance requirements, restocking orders and forecasted future needs, vendor negotiations and interface. The PS will also play a key role in supply chain integration and/or continuous improvement teams.
\n
**Needs for both daytime and 3rd shift.
\n
\n
\n- Reduce costs, facilitate increased sales, deliver superior customer service and provide a one-stop supply chain solution to support the Technical Advisors
\n- Respond to all requests received from Technical Advisors in a professional and timely manner.
\n- Source parts to fill demands from purchase requisitions, Aircraft on Ground (AOG) orders, Requests for Information (RFI), etc.
\n- Create competitive Requests for Quote (RFQ) and negotiate prices with suppliers to obtain best available prices while maintaining configuration, quality and delivery requirements.
\n- Create purchase orders for all Trust accounts, JSSI Inc., and JSSI Parts.
\n- Create and track purchase orders and expedite them through Salesforce/AMS/AvSight to maintain a closed loop status interface with Technical Advisors with regard to parts requirements.
\n- Maintain regular communication with and provide proactive status updates to Technical Advisors and 3rd party customers.
\n- Follow parts through the system to make sure parts costs are transacted to the correct project and that all costs associated are billed accordingly to the clients.
\n- Assure parts are delivered in a timely manner to meet schedule requirements and meet the appropriate quality and life limits.
\n- Track and maintain core units for internal and third-party vendors on behalf of Trust accounts, JSSI Inc., and JSSI Parts.
\n- International shipping requirements including, but not limited to Export Compliance, international paperwork, parts certifications, application of taxes, duties and fees
\n- Participate in an AOG on-call or shift rotation to support after-hours critical sales. Volunteer for shift coverage as appropriate.
\n- Search for and maintain knowledge of parts availability within the aviation industry through existing and future vendor selections.
\n- Understand supply performance and cost savings.
\n- As requested, prepare Monthly Activity Report identifying cost saving, buyer activity, vendor activity, etc.
\n- Continually assess operations to optimize the purchasing and logistics processes through identifying cost reduction opportunities for Trust accounts, JSSI Inc., and JSSI Parts.
\n- Qualify and approve vendors as determined by need to increase competition, improve quality of the product, or to improve lead times using selected quality criteria.
\n- Maintain accurate data in AvSight, Salesforce, and AMS.
\n- As required, work with vendors and customers on RMAs/Returns.
\n- Follow assigned policies & procedures.
\n\n
\n
\n- Bachelor’s degree or a combination of High School Diploma or GED and 5 years’ experience in aviation related procurement and inventory control
\n- Business Aviation purchasing experience
\n- Excellent negotiation skills
\n- Avsight experience desired
\n- Ability to effectively communicate with internal and external clients
\n- Ability to solve problems and thrive in a fast-paced environment
\n- Ability to generate reports using Microsoft Excel.
\n- Critical thinking skills
\n- Experience using systems for inventory control and purchasing
\n- Ability to travel up to 10%, domestic and international.
\n\n
About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"\n
Mission Statement:
\n
\n
The mission of the Procurement Specialist (PS) is to provide great customer service to, and collaborate with, our internal customer (JSSI Technical Advisors). This will include parts procurement for all maintenance requirements, restocking orders and forecasted future needs, vendor negotiations and interface. The PS will also play a key role in supply chain integration and/or continuous improvement teams.
\n
**Needs for both daytime and 3rd shift.
\n
\n
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
For this role, the annual base pay generally ranges from $135,000 to $145,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\n
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.
\n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Technical Services","location":"USA","team":"Product Line Specialists","allLocations":["USA"]},"createdAt":1780072052496,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
\n
Position Summary:
\n
The mission of the Product Line Specialist (PLS) is to provide product specific off wing maintenance event management. The PLS is a self-motivated business professional with integrity and the ability to independently handle multiple projects. PLS may be required to give presentations on the product line to in-house or external customers. The PLS supports the Sales Department, Pricing & Program Development Department, JSSI Parts and JSSI Advisory Services for all matters surrounding their line.
\n
\n
\n- Liaise with Associate Engine PLS to secure accurate quotes from vendors.
\n- Control the cost of all maintenance events.
\n- Issue purchase orders.
\n- Exhaust all resources to ensure maximum cost savings.
\n- Confirm MOU discounts have been received.
\n- Produce a comprehensible analysis to the client once the work has commenced.
\n- Assist in scheduling the work into one of JSSI’s preferred facilities.
\n- Keep the client fully briefed on the work package.
\n- Manage the event by physical presence at the service facility.
\n- Maintain a maintenance case with timely updates regarding costs and project status.
\n- Provide the Pricing & Program Development Department with information that allows them to:
\n- Ensure completeness and accuracy of Engine and Airframe templates.
\n- Develop Pricing Models for equipment in the market.
\n- Develop unique program options for our clients.
\n- Review and process invoices, meeting turn time goals set forth by Technical Services Management.
\n- Perform Pre-Induction Diagnostic Surveys (PIDS) on assets to determine enrollment eligibility.
\n- Stay current on all Service Bulletins, Advisory Directives and inspection updates for that line.
\n- Perform other responsibilities as assigned by Technical Services Management.
\n\n
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\n- At least 15 years’ experience with turbine-powered aircraft, particularly with GE (CF34).
\n- Bachelor’s Degree in Aviation Field preferred.
\n- Airframe and Powerplant ratings.
\n- Excellent Microsoft Excel, Word, and PowerPoint skills.
\n- Strong interpersonal skills.
\n- Ability to read and write articulately and analytically.
\n- Clear understanding of relevant technical skills.
\n- Ability to multi-task and work well under pressure.
\n- Well organized.
\n\n
About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"\n
Position Summary:
\n
The mission of the Product Line Specialist (PLS) is to provide product specific off wing maintenance event management. The PLS is a self-motivated business professional with integrity and the ability to independently handle multiple projects. PLS may be required to give presentations on the product line to in-house or external customers. The PLS supports the Sales Department, Pricing & Program Development Department, JSSI Parts and JSSI Advisory Services for all matters surrounding their line.
\n
\n
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
For this role, the annual base pay generally ranges from $110,000 to $160,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\n
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.
\n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Information Technology","location":"Chicago, IL","team":"Product","allLocations":["Chicago, IL"]},"createdAt":1780524646511,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Summary:
\n
\n\n
\n
JSSI is transforming into an AI-first technology and product organization, and Product Managers are at the heart of how that transformation gets executed. Reporting to a Director of Product, you will work within a specific business unit as a trusted product partner — owning discovery, requirements, and delivery oversight for a portfolio of products and initiatives that matter to the business.
\n
\n
\n
This is not a coordination role. You will build your own relationships with business unit stakeholders, run structured discovery to understand what they actually need, and translate that into clear, prioritized specs that our engineering teams and AI agents can work from. You will use AI as a core part of how you work every day — writing requirements faster, synthesizing user feedback at scale, and continuously finding ways to do more with less time.
\n
\n
\n
You will partner closely with your Director of Product, who owns the overall BU relationship and team strategy. Within that partnership, you are expected to show up as a proactive, trusted presence with the business — not someone who waits to be pointed at a problem, but someone who finds them.
\n
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Build and maintain business relationships
\n
\n
\n
\n
\n
\n
\n
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Run structured discovery and requirements
\n
\n
\n
\n- \n
Lead discovery for assigned initiatives: ask the right questions, separate what stakeholders ask for from what they actually need, define the problem before proposing a solution, and break the ask into phases that deliver value quickly and allow for iteration
\n \n\n
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Drive delivery and adoption
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Prioritize and communicate tradeoffs
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\n
\n- \n
Maintain a clear, prioritized backlog for your portfolio; make visible what’s in, what’s out, and why
\n \n\n
\n
\n
\n
\n
\n
\n- \n
Use AI tools actively in your daily work — requirements drafting, research, stakeholder synthesis, backlog management
\n \n\n
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\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"Position Summary:
\n
\n\n
\n
JSSI is transforming into an AI-first technology and product organization, and Product Managers are at the heart of how that transformation gets executed. Reporting to a Director of Product, you will work within a specific business unit as a trusted product partner — owning discovery, requirements, and delivery oversight for a portfolio of products and initiatives that matter to the business.
\n
\n
\n
This is not a coordination role. You will build your own relationships with business unit stakeholders, run structured discovery to understand what they actually need, and translate that into clear, prioritized specs that our engineering teams and AI agents can work from. You will use AI as a core part of how you work every day — writing requirements faster, synthesizing user feedback at scale, and continuously finding ways to do more with less time.
\n
\n
\n
You will partner closely with your Director of Product, who owns the overall BU relationship and team strategy. Within that partnership, you are expected to show up as a proactive, trusted presence with the business — not someone who waits to be pointed at a problem, but someone who finds them.
\n
\n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Information Technology","location":"Pampanga, PHL","team":"Information Technology","allLocations":["Pampanga, PHL"]},"createdAt":1739854996551,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nPosition Summary: \nWe are looking for a QA Engineer to join our team and help us deliver high-quality business aviation software products to our customers. You will be responsible for testing our software products that perform complex calculations and business logic, using both automated and manual testing techniques. You will also focus on building and maintaining test scripts, benchmarking and measuring the performance of the sites and new releases, identifying regressions in new prospective deployments, and providing feedback and recommendations to the engineering and product teams. \nTo be successful as a QA Engineer, you should have a strong background in software testing, a keen eye for detail, and excellent problem-solving and communication skills. You should also be familiar with various testing tools and methodologies, such as automation, manual, functional, performance, regression, etc. You should be able to work independently as well as in a team and be able to manage multiple tasks and deadlines.\n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
\n
\n
\n
We are looking for a QA Engineer to join our team and help us deliver high-quality business aviation software products to our customers. You will be responsible for testing our software products that perform complex calculations and business logic, using both automated and manual testing techniques. You will also focus on building and maintaining test scripts, benchmarking and measuring the performance of the sites and new releases, identifying regressions in new prospective deployments, and providing feedback and recommendations to the engineering and product teams.
\n
\n
\n
To be successful as a QA Engineer, you should have a strong background in software testing, a keen eye for detail, and excellent problem-solving and communication skills. You should also be familiar with various testing tools and methodologies, such as automation, manual, functional, performance, regression, etc. You should be able to work independently as well as in a team and be able to manage multiple tasks and deadlines.
\n
\n
\n
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Design and implement test plans, test cases, and test scripts for various software products, with concentration on automation and manual testing techniques.
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Execute tests, analyze results, and report defects, issues, and errors to the engineering and product teams.
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Review and validate software requirements, specifications, and documentation, and provide feedback and recommendations
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Communicate and coordinate with the product management / product ownership team to understand the product vision, scope, and features, and ensure they are met and aligned with the quality standards and expectations
\n \n\n
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Drive continuous improvement. Analyze defect escape rates, test coverage metrics, and failure patterns to identify systemic weaknesses in the testing process. Implement targeted improvements that measurably reduce defects reaching production.
\n \n\n
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Build and maintain test scripts, using various tools and frameworks, such as Playwright, batch files, etc.
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Benchmark and measure the performance of the site, using various tools and metrics, such as load testing, response time, throughput, etc.
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Stay updated with the latest testing tools, technologies, and best practices, and apply them to the testing process
\n \n\n
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Leverage AI-assisted tools (e.g., GitHub Copilot, Claude, etc.) to generate and maintain test scripts
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Experience with any automation tool and frameworks, such as Selenium, Playwright, TestNG, JUnit, Appium, etc.
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Experience with various testing methodologies, such as automation, manual, functional, performance, regression, etc.
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Experience in aviation, MRO, maintenance services, or similarly regulated industries where data accuracy and system reliability are critical.
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Knowledge of programming languages, such as Java, Python, C#, etc., and scripting languages, such as SQL, HTML, CSS, etc.
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Knowledge of software quality metrics, such as defect density, defect severity, test coverage, etc.
\n \n\n
\n
About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"\n
\n
\n
We are looking for a QA Engineer to join our team and help us deliver high-quality business aviation software products to our customers. You will be responsible for testing our software products that perform complex calculations and business logic, using both automated and manual testing techniques. You will also focus on building and maintaining test scripts, benchmarking and measuring the performance of the sites and new releases, identifying regressions in new prospective deployments, and providing feedback and recommendations to the engineering and product teams.
\n
\n
\n
To be successful as a QA Engineer, you should have a strong background in software testing, a keen eye for detail, and excellent problem-solving and communication skills. You should also be familiar with various testing tools and methodologies, such as automation, manual, functional, performance, regression, etc. You should be able to work independently as well as in a team and be able to manage multiple tasks and deadlines.
\n
\n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Traxxall","location":"San Diego, CA","team":"Sales","allLocations":["San Diego, CA","Phoenix, AZ","Las Vegas, NV","Los Angeles, CA","San Francisco, CA","San Jose, CA"]},"createdAt":1722529964625,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nPosition Summary:\nThe mission of the Regional Sales Director is to generate profitable subscription sales for the suite of JSSI Maintenance Software Solutions (Including Traxxall and Aviator, formerly SierraTrax) in a timely, dynamic, professional, and consistent manner. In conjunction with Senior Management, the Regional Sales Director will help develop a well thought out, and well-focused strategic and tactical sales/business development plan. The primary measurement of success for the Regional Sales Director, will be the attainment of monthly, quarterly, and annual sales objectives on a profitable and consistent basis.\n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Summary:
\nThe mission of the Regional Sales Director is to generate profitable subscription sales for the suite of JSSI Maintenance Software Solutions (Including Traxxall and Aviator, formerly SierraTrax) in a timely, dynamic, professional, and consistent manner. In conjunction with Senior Management, the Regional Sales Director will help develop a well thought out, and well-focused strategic and tactical sales/business development plan. The primary measurement of success for the Regional Sales Director, will be the attainment of monthly, quarterly, and annual sales objectives on a profitable and consistent basis.
","id":"77601de1-3172-435b-89ca-10d7c302351f","lists":[{"text":"Duties and Responsibilities:","content":"\nBuild and maintain a network of sources from which to identify new sales leads.\nProcess, qualify, and communicate with leads from various sources.\nWork all aspects of the sales pipeline to ensure consistent production.\nPerform online demonstrations of JSSI Maintenance Software platforms using GoTo Meeting, Zoom, or Microsoft Teams.\nGenerate new sales within assigned sales territory to new customers to JSSI.\nMaintain detailed reports of sales activities including calls, closed sales, lost business, and any other pertinent information into Salesforce.com.\nIdentify market trends to anticipate areas of opportunity.\nNegotiate prices with customers and generate contracts for new and existing customers.\nTravel within sales territory or to industry tradeshows and events to promote and sell JSSI Maintenance Software services.\n"},{"text":"Desired Credentials:","content":"\nBachelor’s degree required.\n5+ years in an aviation sales; preferably in aviation software or aircraft sales.\nWorking knowledge of aircraft and the business aviation industry.\nAbility to function independently.\nAbility to cultivate strong relationships and communicate effectively via email and telephone.\nExperience with Salesforce.com and JetNet preferred.\nProficient in Microsoft Word, Excel, Outlook, & PowerPoint.\n"},{"text":"Reporting/Location:","content":"\nReporting: This position will report into the Chief Commercial Officer of the Maintenance Software division and will work the assigned sales territory to close business. \nLocation: This position will be primarily out of home office. The ideal candidate will reside in Arizona, Nevada, Southern California, or Northern California. The Territory would consist of Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, and Wyoming\n"}],"text":"Regional Sales Director","country":"US","workplaceType":"remote","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"Position Summary:
\nThe mission of the Regional Sales Director is to generate profitable subscription sales for the suite of JSSI Maintenance Software Solutions (Including Traxxall and Aviator, formerly SierraTrax) in a timely, dynamic, professional, and consistent manner. In conjunction with Senior Management, the Regional Sales Director will help develop a well thought out, and well-focused strategic and tactical sales/business development plan. The primary measurement of success for the Regional Sales Director, will be the attainment of monthly, quarterly, and annual sales objectives on a profitable and consistent basis.
","descriptionBodyPlain":"Position Summary:\nThe mission of the Regional Sales Director is to generate profitable subscription sales for the suite of JSSI Maintenance Software Solutions (Including Traxxall and Aviator, formerly SierraTrax) in a timely, dynamic, professional, and consistent manner. In conjunction with Senior Management, the Regional Sales Director will help develop a well thought out, and well-focused strategic and tactical sales/business development plan. The primary measurement of success for the Regional Sales Director, will be the attainment of monthly, quarterly, and annual sales objectives on a profitable and consistent basis.\n","hostedUrl":"https://jobs.lever.co/jetsupport/77601de1-3172-435b-89ca-10d7c302351f","applyUrl":"https://jobs.lever.co/jetsupport/77601de1-3172-435b-89ca-10d7c302351f/apply"},{"additionalPlain":"At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.\n \nFor this role, the annual base pay generally ranges from $70,000 to $80,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.\n \nAdditionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.\n\n\nJSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
\nFor this role, the annual base pay generally ranges from $70,000 to $80,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\n
\nAdditionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Sales","location":"Chicago, IL","team":"Sales Staff - Americas","allLocations":["Chicago, IL"]},"createdAt":1751465226520,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nPosition Summary:\nWe are seeking a motivated and analytical Sales Development Representative to join our dynamic Sales & Business Development team. This junior-level, pre-sales role is ideal for a self-starter with a passion for aviation, who thrives in a fast-paced environment and is eager to make an immediate impact on business development efforts.\nYou will be on the front lines, sourcing and qualifying new leads, gaining market and competitive intelligence, and supporting the sales team with high-value insights. This role requires a combination of outbound outreach, research skills, and digital fluency to uncover and generate actionable sales opportunities.\n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Summary:
\nWe are seeking a motivated and analytical Sales Development Representative to join our dynamic Sales & Business Development team. This junior-level, pre-sales role is ideal for a self-starter with a passion for aviation, who thrives in a fast-paced environment and is eager to make an immediate impact on business development efforts.
\nYou will be on the front lines, sourcing and qualifying new leads, gaining market and competitive intelligence, and supporting the sales team with high-value insights. This role requires a combination of outbound outreach, research skills, and digital fluency to uncover and generate actionable sales opportunities.
","id":"5447b640-ea7d-486a-ba31-048bb16f45b4","lists":[{"text":"Duties and Responsibilities:","content":"\nOutbound Prospecting: Proactively engage with prospects via phone, email, and social channels to gather intelligence and generate interest in our offerings.\nLead Generation: Identify and qualify leads through cold calling, online research, and use of internal databases and tools.\nMarket Research: Collect and analyze competitive intelligence, industry trends, and customer needs to inform sales strategy.\nData Analysis: Use tools like Salesforce, LinkedIn, and other platforms to track activity, record insights, and prioritize outreach.\nInsight Capture: Extract value from every conversation by asking the right questions and documenting findings that support sales pipeline growth.\nTerritory Management: Own a specific geographic or market segment and be accountable for driving intelligence and pre-sales activity in that region.\nCross-functional Collaboration: Partner with Sales, Marketing, and Product teams to ensure lead quality, market alignment, and seamless handoffs.\nSocial Selling: Leverage social media and digital platforms to engage with prospects and promote thought leadership.\n"},{"text":"Desired Credentials:","content":"\nBachelor’s degree or equivalent experience\n1–2 years of experience in a pre-sales, business development, inside sales, or market research role (internships considered)\nBusiness aviation experience or interest strongly preferred\nExceptional verbal communication and phone presence\nStrong analytical and critical thinking skills\nFamiliarity with CRM systems (Salesforce preferred), Microsoft Excel, LinkedIn Sales Navigator, and other lead generation tools\nSelf-motivated, organized, and capable of working independently\nCurious and relentless in pursuit of actionable information and opportunity\n"}],"text":"Sales Development Representative","country":"US","workplaceType":"remote","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"Position Summary:
\nWe are seeking a motivated and analytical Sales Development Representative to join our dynamic Sales & Business Development team. This junior-level, pre-sales role is ideal for a self-starter with a passion for aviation, who thrives in a fast-paced environment and is eager to make an immediate impact on business development efforts.
\nYou will be on the front lines, sourcing and qualifying new leads, gaining market and competitive intelligence, and supporting the sales team with high-value insights. This role requires a combination of outbound outreach, research skills, and digital fluency to uncover and generate actionable sales opportunities.
","descriptionBodyPlain":"Position Summary:\nWe are seeking a motivated and analytical Sales Development Representative to join our dynamic Sales & Business Development team. This junior-level, pre-sales role is ideal for a self-starter with a passion for aviation, who thrives in a fast-paced environment and is eager to make an immediate impact on business development efforts.\nYou will be on the front lines, sourcing and qualifying new leads, gaining market and competitive intelligence, and supporting the sales team with high-value insights. This role requires a combination of outbound outreach, research skills, and digital fluency to uncover and generate actionable sales opportunities.\n","hostedUrl":"https://jobs.lever.co/jetsupport/5447b640-ea7d-486a-ba31-048bb16f45b4","applyUrl":"https://jobs.lever.co/jetsupport/5447b640-ea7d-486a-ba31-048bb16f45b4/apply"},{"additionalPlain":"At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. \n \nFor this role, the annual base pay generally ranges from $95,000 to $105,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. \n \nAdditionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.\n\n\nJSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from $95,000 to $105,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Traxxall","location":"Chicago, IL","team":"Software Development","allLocations":["Chicago, IL"]},"createdAt":1772041074602,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nPosition Summary: \nWe are seeking an experienced Senior Business Analyst to join our Maintenance Software Product team. This role is deeply embedded in the product development lifecycle and contributes across discovery, definition, delivery, and validation of new and existing functionality. \nSenior Business Analyst works closely with internal and external stakeholders to understand business needs, translate them into clear product and technical requirements, and support successful implementation. This includes activities such as stakeholder discovery sessions, requirements definition, wireframes and mockups, system support, user acceptance testing, and release coordination. \nThe ideal candidate is naturally analytical and curious, comfortable working with complex systems, and able to clearly explain technical concepts to both technical and non-technical audiences. This role requires someone who can quickly build domain knowledge, adapt to evolving customer needs, and contribute meaningfully to products in the business aviation industry. \nThis position reports to the Director of Product and collaborates closely with Product Management, Engineering, QA, Operations, and external stakeholders. \n \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Summary:
We are seeking an experienced Senior Business Analyst to join our Maintenance Software Product team. This role is deeply embedded in the product development lifecycle and contributes across discovery, definition, delivery, and validation of new and existing functionality.
Senior Business Analyst works closely with internal and external stakeholders to understand business needs, translate them into clear product and technical requirements, and support successful implementation. This includes activities such as stakeholder discovery sessions, requirements definition, wireframes and mockups, system support, user acceptance testing, and release coordination.
The ideal candidate is naturally analytical and curious, comfortable working with complex systems, and able to clearly explain technical concepts to both technical and non-technical audiences. This role requires someone who can quickly build domain knowledge, adapt to evolving customer needs, and contribute meaningfully to products in the business aviation industry.
This position reports to the Director of Product and collaborates closely with Product Management, Engineering, QA, Operations, and external stakeholders.
","id":"13231233-c3cb-4e2b-8be8-778a4ae81013","lists":[{"text":"Duties and Responsibilities:","content":"Support and advance the product vision by researching, ideating, sketching, and validating high-quality user experiences for our business aviation software products. Partner closely with stakeholders to understand and define project goals, requirements, and success metrics, while considering technical feasibility and design implications. Develop a deep understanding of existing product functionality, business logic, and customer workflows to support ongoing enhancements and growth initiatives.Translate concepts and requirements into clear deliverables, including wireframes, user stories, acceptance criteria, process flows, and supporting documentation. Collaborate with the Engineering team to explore technical implementation options and identify realistic, creative solutions to constraints or challenges.Work closely with the QA team by defining acceptance criteria, supporting test planning, reviewing results, and guiding overall testing approaches.Coordinate and participate in user acceptance testing, including test execution, issue validation, approvals, and release readiness activities. Make informed design and user-experience decisions related to new, core, and future features, balancing usability, consistency, and technical constraints. Contribute to and help improve existing product and delivery processes; assist in defining new processes where gaps exist. Collaborate effectively with cross-functional team members, including other analysts, developers, project managers, QA, and others. Assist in creating supporting documentation such as release notes, user guides, and other supporting content. "},{"text":"Desired Credentials:","content":"Bachelor’s degree in a relevant field such as Business Administration, Information Systems, Computer Science, Engineering, or a related discipline. 5+ year experience in a related field such as business analysis, project management, or a related role within a software or technology-driven environment. Experience working in regulated, complex, or data-rich domains (e.g., aviation, maintenance tracking, inventory management, financial services, insurance) is a strong plus. Demonstrated experience eliciting requirements, writing user stories with clear acceptance criteria, and supporting Agile/Scrum development teams. Strong ability to communicate complex concepts clearly and concisely, both verbally and in writing, with technical and non-technical stakeholders. Hands-on experience creating wireframes, mockups, or process flows to support product definition and design discussions. Comfort working with complex data models, business rules, and system integrations; ability to reason through data dependencies and edge cases.Familiarity with Agile delivery practices and working closely with Engineering and QA throughout the development lifecycle. Experience with business aviation software (maintenance tracking, component inventory, MRO systems) is a plus but not required.Good knowledge of Microsoft office tools (Excel, SharePoint, Teams, O365).Demonstrated ability to communicate concisely and effectively (written and verbal) within high-level technical context, to own and produce documents presented to stakeholders.Business analysis or Agile certifications (e.g., CBAP, PMI-PBA, Scrum-related certifications) are a plus but not required."}],"salaryDescription":"
","salaryDescriptionPlain":"\n","text":"Senior Business Analyst","country":"US","workplaceType":"hybrid","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"Position Summary:
We are seeking an experienced Senior Business Analyst to join our Maintenance Software Product team. This role is deeply embedded in the product development lifecycle and contributes across discovery, definition, delivery, and validation of new and existing functionality.
Senior Business Analyst works closely with internal and external stakeholders to understand business needs, translate them into clear product and technical requirements, and support successful implementation. This includes activities such as stakeholder discovery sessions, requirements definition, wireframes and mockups, system support, user acceptance testing, and release coordination.
The ideal candidate is naturally analytical and curious, comfortable working with complex systems, and able to clearly explain technical concepts to both technical and non-technical audiences. This role requires someone who can quickly build domain knowledge, adapt to evolving customer needs, and contribute meaningfully to products in the business aviation industry.
This position reports to the Director of Product and collaborates closely with Product Management, Engineering, QA, Operations, and external stakeholders.
","descriptionBodyPlain":"Position Summary: \nWe are seeking an experienced Senior Business Analyst to join our Maintenance Software Product team. This role is deeply embedded in the product development lifecycle and contributes across discovery, definition, delivery, and validation of new and existing functionality. \nSenior Business Analyst works closely with internal and external stakeholders to understand business needs, translate them into clear product and technical requirements, and support successful implementation. This includes activities such as stakeholder discovery sessions, requirements definition, wireframes and mockups, system support, user acceptance testing, and release coordination. \nThe ideal candidate is naturally analytical and curious, comfortable working with complex systems, and able to clearly explain technical concepts to both technical and non-technical audiences. This role requires someone who can quickly build domain knowledge, adapt to evolving customer needs, and contribute meaningfully to products in the business aviation industry. \nThis position reports to the Director of Product and collaborates closely with Product Management, Engineering, QA, Operations, and external stakeholders. \n \n","hostedUrl":"https://jobs.lever.co/jetsupport/13231233-c3cb-4e2b-8be8-778a4ae81013","applyUrl":"https://jobs.lever.co/jetsupport/13231233-c3cb-4e2b-8be8-778a4ae81013/apply"},{"additionalPlain":"JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"\n
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
For this role, the annual base pay generally ranges from $140,000 to $160,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\n
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.
\n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Accounting","location":"Chicago, IL","team":"Accounts Payable","allLocations":["Chicago, IL"]},"createdAt":1776801870934,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
\n
Position Summary:
\n
The Senior Manager, Accounts Payable leads the end‑to‑end accounts payable function, ensuring accurate, timely, and compliant processing while continuously advancing efficiency, automation, and internal controls. This role is responsible for building and developing a high‑performing AP team, strengthening vendor partnerships, and modernizing processes to support scale and financial integrity. Serving as a key partner across Finance, Procurement, and Operations, the Senior Manager plays a critical role in month‑end close, audit readiness, and aligning AP practices with the organization’s broader financial strategy.
\n
\n
\n- Leadership & Team Management
\n\n- Lead, mentor, and develop the accounts payable team
\n- Set performance goals and monitor team productivity
\n- Foster a culture of accountability and continuous improvement
\n\n- Accounts Payable Operations
\n\n- Oversee end-to-end AP processes including invoice processing, approvals, and payments
\n- Ensure timely and accurate payment of vendor invoices
\n- Manage vendor relationships and resolve escalated issues
\n- Ensure compliance with company policies and accounting standards
\n- Administration of the company’s travel and purchasing cards
\n- Manage the company’s relationship with Concur and the expense reporting process
\n\n- Process Improvement & Automation
\n\n- Identify and implement process improvements to increase efficiency
\n- Drive automation initiatives (e.g., invoice scanning, ERP enhancements)
\n- Optimize workflows and reduce manual processing
\n\n- Reporting & Analysis
\n\n- Prepare reports for senior leadership, as requested
\n- Analyze trends and recommend improvements
\n\n- Cross-Functional Collaboration
\n\n- Partner with accounting, finance, and operations teams
\n- Support month-end and year-end closing processes
\n- Align AP practices with broader financial strategy
\n\n\n
\n
\n- Bachelor's degree in accounting, business administration, finance or a related field.
\n- Proficiency in Microsoft Excel (pivot tables, formulas, data visualization).
\n- Strong analytical and problem-solving skills.
\n- Excellent verbal and written communication skills.
\n- Strong team leadership
\n- Ability to work collaboratively with various teams and departments.
\n- Detail-oriented with strong organizational skills.
\n\n
About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"\n
Position Summary:
\n
The Senior Manager, Accounts Payable leads the end‑to‑end accounts payable function, ensuring accurate, timely, and compliant processing while continuously advancing efficiency, automation, and internal controls. This role is responsible for building and developing a high‑performing AP team, strengthening vendor partnerships, and modernizing processes to support scale and financial integrity. Serving as a key partner across Finance, Procurement, and Operations, the Senior Manager plays a critical role in month‑end close, audit readiness, and aligning AP practices with the organization’s broader financial strategy.
\n
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Information Technology","location":"Pampanga, PHL","team":"Information Technology","allLocations":["Pampanga, PHL","Philippines"]},"createdAt":1703054237565,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nEssential Duties and Responsibilities:\n· Promptly respond to and resolve tier 1, 2, and 3 end user support requests and log activity in the ticketing system.\n· Install, configure, test, maintain, and troubleshoot workstations, peripherals, and networking devices such as firewalls, routers, and switches.\n· Follow detailed employee onboarding and offboarding procedures, provisioning and deprovisioning accounts and system access in a timely manner.\n· Provide after-hours on-call support as required.\n· Maintain hardware and software inventories and ensure Azure Active Directory, on-premises Active Directory, and Intune are kept up to date.\n· Set up A/V equipment and video conferencing software and support live meetings.\n· Procure IT hardware and software application licenses.\n· Monitor and respond to security alerts taking remedial action as necessary.\n· Create and maintain technical user guides and IT procedures.\n· Serve as project lead or technical resource for a variety of IT projects.\n· Perform other responsibilities and tasks as assigned.\n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Essential Duties and Responsibilities:
\n· Promptly respond to and resolve tier 1, 2, and 3 end user support requests and log activity in the ticketing system.
\n· Install, configure, test, maintain, and troubleshoot workstations, peripherals, and networking devices such as firewalls, routers, and switches.
\n· Follow detailed employee onboarding and offboarding procedures, provisioning and deprovisioning accounts and system access in a timely manner.
\n· Provide after-hours on-call support as required.
\n· Maintain hardware and software inventories and ensure Azure Active Directory, on-premises Active Directory, and Intune are kept up to date.
\n· Set up A/V equipment and video conferencing software and support live meetings.
\n· Procure IT hardware and software application licenses.
\n· Monitor and respond to security alerts taking remedial action as necessary.
\n· Create and maintain technical user guides and IT procedures.
\n· Serve as project lead or technical resource for a variety of IT projects.
\n· Perform other responsibilities and tasks as assigned.
","id":"2b75c729-dbea-47fa-8de7-c7d15c55c9a9","lists":[{"text":"Education and Experience","content":"\nMinimum of 4 years’ experience providing end user support in a fast-paced corporate environment.\nB.S. in Information Systems or Computer Science, or related field.\nCertifications such as Microsoft 365 Certified Administrator, A+, and CCNA preferred.\nExcellent knowledge of Windows operating systems, especially Windows 11.\nMinimum of two years’ experience working in the Microsoft 365 Admin Center, Azure Active Directory, and on premises Active Directory.\nMinimum of two years’ experience administering and supporting Microsoft applications such as Outlook, Teams, Excel, Word, SharePoint, and OneDrive.\nHands-on hardware troubleshooting experience including laptops, desktops, conferencing equipment, printers, and peripherals.\nExperience with diagnostic utilities including Windows task manager, performance monitor, event viewer, and command line utilities.\nExperience resolving issues related to Windows networking including IP addressing, DHCP, DNS, and network interface configuration.\nExperience with computer imaging and package deployment solutions.\n"},{"text":"Personal Attributes","content":"\nPossesses high level of reliability and personal integrity.\nExceptional customer service orientation.\nExcellent oral and written communication skills.\nAble to work independently to troubleshoot and resolve a wide range of technical issues.\nEager to learn and implement new technologies.\nHigh attention to detail.\nProven analytical and problem-solving abilities.\nAbility to effectively prioritize and execute tasks in high-pressure situations.\nConsiders security best practices, business context, and other factors when completing work.\n"}],"text":"Senior Technical Support Specialist","country":"PH","workplaceType":"onsite","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"Essential Duties and Responsibilities:
\n· Promptly respond to and resolve tier 1, 2, and 3 end user support requests and log activity in the ticketing system.
\n· Install, configure, test, maintain, and troubleshoot workstations, peripherals, and networking devices such as firewalls, routers, and switches.
\n· Follow detailed employee onboarding and offboarding procedures, provisioning and deprovisioning accounts and system access in a timely manner.
\n· Provide after-hours on-call support as required.
\n· Maintain hardware and software inventories and ensure Azure Active Directory, on-premises Active Directory, and Intune are kept up to date.
\n· Set up A/V equipment and video conferencing software and support live meetings.
\n· Procure IT hardware and software application licenses.
\n· Monitor and respond to security alerts taking remedial action as necessary.
\n· Create and maintain technical user guides and IT procedures.
\n· Serve as project lead or technical resource for a variety of IT projects.
\n· Perform other responsibilities and tasks as assigned.
","descriptionBodyPlain":"Essential Duties and Responsibilities:\n· Promptly respond to and resolve tier 1, 2, and 3 end user support requests and log activity in the ticketing system.\n· Install, configure, test, maintain, and troubleshoot workstations, peripherals, and networking devices such as firewalls, routers, and switches.\n· Follow detailed employee onboarding and offboarding procedures, provisioning and deprovisioning accounts and system access in a timely manner.\n· Provide after-hours on-call support as required.\n· Maintain hardware and software inventories and ensure Azure Active Directory, on-premises Active Directory, and Intune are kept up to date.\n· Set up A/V equipment and video conferencing software and support live meetings.\n· Procure IT hardware and software application licenses.\n· Monitor and respond to security alerts taking remedial action as necessary.\n· Create and maintain technical user guides and IT procedures.\n· Serve as project lead or technical resource for a variety of IT projects.\n· Perform other responsibilities and tasks as assigned.\n","hostedUrl":"https://jobs.lever.co/jetsupport/2b75c729-dbea-47fa-8de7-c7d15c55c9a9","applyUrl":"https://jobs.lever.co/jetsupport/2b75c729-dbea-47fa-8de7-c7d15c55c9a9/apply"},{"additionalPlain":"JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Information Technology","location":"Pampanga, PHL","team":"Information Technology","allLocations":["Pampanga, PHL"]},"createdAt":1739847382146,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nJob Summary:\n \nThe mission of the Software Developer on the API team is to is design, develop, and maintain RESTful APIs using C# and the .NET framework. In the addition, the Software Developer will assist with technical design, code construction, technical team growth, bug resolution and environment support. The Senior Software Developer demonstrates resourcefulness, takes direction, provides direction, and learns new technologies to support the business. The responsibilities of this position include crafting new and maintaining existing web apps interacting with APIs, working with complex datasets, and demonstrating expertise in a variety of programming languages and application development, in a dynamic team environment.\n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Job Summary:
The mission of the Software Developer on the API team is to is design, develop, and maintain RESTful APIs using C# and the .NET framework. In the addition, the Software Developer will assist with technical design, code construction, technical team growth, bug resolution and environment support. The Senior Software Developer demonstrates resourcefulness, takes direction, provides direction, and learns new technologies to support the business. The responsibilities of this position include crafting new and maintaining existing web apps interacting with APIs, working with complex datasets, and demonstrating expertise in a variety of programming languages and application development, in a dynamic team environment.
","id":"3ef404e9-14a2-4013-8894-a5cf4bf6ce97","lists":[{"text":"Duties/Responsibilities:","content":"Collaborates with product managers, front-end developers, and other stakeholders to understand requirements and deliver effective API solutions.Designs, develops, and maintains RESTful APIs using C# and the .NET framework and .NET CoreWrite clean, efficient, and well-documented code following industry best practices.Develops integration solutions with internal and external systems.Participate in architectural and design discussions to ensure APIs align with business goals.Assesses feasibility of design and project parameters within time and cost constraints.Develops and executes unit tests and integration tests to ensure API reliability and performance.Participates in code reviews and adopt continuous integration practices to maintain high-quality code standardDevelops code and designs software applications based on user specifications.Monitor API performance and troubleshoot issues as they arise.Maintain up-to-date API documentation using tools such as Swagger/WebAPI/OpenAPI.Provide ongoing support and enhancements for existing APIs.Designs data models and database schemas for specific application areas.Collaborates with systems analysts, engineers, and programmers to design systems to support required applications.Supervisory Responsibilities, including but not limited to collaboration, mentoring team members, enabling opportunities for individual technical growth, and strengthening the team, among others.Performs other related duties as assigned. Able to work 2nd-shift (3PM to 12 midnight), Mondays to FridaysEffective verbal and written English communication skills"},{"text":"Desired Qualifications:","content":"Bachelor’s degree in computer science, engineering, or related field required.At least five years of experience as a software developer or engineer required.At least five years of experience with C# and .NET web apps and RESTful APIs.Proven experience in API development using C# Experience with Azure cloud services, Azure Service bus, ADB2C, Azure AKSKnowledge of microservices architecture and Understanding of modern API security practices (OAuth, JWT, etc.)Knowledge of asynchronous programming and performance tuning.Experience working with SQL Server and writing queries for relational databases.Strong understanding of RESTful architecture and API design principles.Experience with version control systems (e.g., Git) and CI/CD pipelines.Familiarity with relational databases (SQL Server, etc.) and designing efficient queries.Experience with Salesforce integration is preferred.Experience with microservices architecture and containerization technologies (Docker, Kubernetes)Familiarity with Azure DevOps or similar systems.Excellent time management skills with the proven ability to meet deadlines.Extensive knowledge of coding languages and systems.Ability to participate in Agile sprinting and ceremonies."}],"text":"Software Developer - API","country":"PH","workplaceType":"hybrid","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"Job Summary:
The mission of the Software Developer on the API team is to is design, develop, and maintain RESTful APIs using C# and the .NET framework. In the addition, the Software Developer will assist with technical design, code construction, technical team growth, bug resolution and environment support. The Senior Software Developer demonstrates resourcefulness, takes direction, provides direction, and learns new technologies to support the business. The responsibilities of this position include crafting new and maintaining existing web apps interacting with APIs, working with complex datasets, and demonstrating expertise in a variety of programming languages and application development, in a dynamic team environment.
","descriptionBodyPlain":"Job Summary:\n \nThe mission of the Software Developer on the API team is to is design, develop, and maintain RESTful APIs using C# and the .NET framework. In the addition, the Software Developer will assist with technical design, code construction, technical team growth, bug resolution and environment support. The Senior Software Developer demonstrates resourcefulness, takes direction, provides direction, and learns new technologies to support the business. The responsibilities of this position include crafting new and maintaining existing web apps interacting with APIs, working with complex datasets, and demonstrating expertise in a variety of programming languages and application development, in a dynamic team environment.\n","hostedUrl":"https://jobs.lever.co/jetsupport/3ef404e9-14a2-4013-8894-a5cf4bf6ce97","applyUrl":"https://jobs.lever.co/jetsupport/3ef404e9-14a2-4013-8894-a5cf4bf6ce97/apply"},{"additionalPlain":"At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.\n\nFor this role, the annual base pay generally ranges from $190,000 to $220,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.\n\nAdditionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.\n\n\nJSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from $190,000 to $220,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the
JSSI Benefits Page on our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Technical Services","location":"Chicago, IL","team":"Airframe Technical Advisors","allLocations":["Chicago, IL","Dallas, TX","Atlanta, GA","Fort Myers, FL","Jacksonville, FL","Miami, FL"]},"createdAt":1763408849207,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nThe Airframe Maintenance and Field Support Director plays a mission-critical role in leading JSSI´s Airframe Business. Reporting directly to the EVP of Maintenance Operations, this position is accountable for ensuring the flawless planning, execution, and cost management of all airframe maintenance events. \nThis position will lead a high-performing team of Technical Advisors, which will support JSSI´s (HCM) customers on Scheduled and un-scheduled events. This team will ensure that all shops visits flow smoothly, and our material purchasing is leveraged by JPL.\n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
The Airframe Maintenance and Field Support Director plays a mission-critical role in leading JSSI´s Airframe Business. Reporting directly to the EVP of Maintenance Operations, this position is accountable for ensuring the flawless planning, execution, and cost management of all airframe maintenance events.
This position will lead a high-performing team of Technical Advisors, which will support JSSI´s (HCM) customers on Scheduled and un-scheduled events. This team will ensure that all shops visits flow smoothly, and our material purchasing is leveraged by JPL.
","id":"e694b785-6571-4220-9269-40619abedc01","lists":[{"text":"Key Responsibilities","content":"Leadership & Team DevelopmentLead, mentor, and develop the field support team to ensure processes and procedures are consistently followed.Ensure the team is delivering world-class customer service while minimizing overall maintenance cost.Drive the team to strengthen their relationships with our key vendors and customers.Vendor Management, & Partner Relationships Own and manage relationships with JSSI´s key vendors. Develop and strengthen relationships with main shops where JSSI´s maintenance events take place.Actively engage in the negotiations with vendors and suppliers regarding JSSI´s Airframe Business. Collaborate with JPL to ensure material availability and cost efficiency for every event.Visit MRO´s/Shops on a regular basis.Budget, Procurement, & Cost ControlContribute to cross-functional efforts to deliver an accurate Airframe Business forecast.Ensure budget accuracy by driving best practices within the Airframe and Field Support teams.Identify opportunities for savings and efficiencies while maintaining service quality.Serve as a liaison between JPL and JSSI to ensure timely parts procurement for Airframe events.Support Underwriting with insights on potential cost variances and event-related risks.Customer FocusAct as the primary bridge between customers and the technical team to prevent and resolve complications.Strengthen relationships with customers.Deliver the best quality service.Digital Transformation & SystemsLeverage technology to improve process efficiency.Act as the leader for the transition from Salesforce to Elevate, ensuring a seamless changeover.
"},{"text":"Qualifications & Skills","content":"Proven leadership experience managing maintenance events.Experience in planning and managing maintenance events for a fleet operator.Strong technical knowledge of airframe Maintenance.Strategic mindset with operational execution excellence.At least 10 years of experience in Business Aviation. Bachelor’s degree in aviation field preferred.Excellent Microsoft Excel, Word, and PowerPoint skills.Strong interpersonal skills.Ability to read and write articulately and analytically.Clear understanding of relevant technical skills.Ability to multi-task and work well under pressure."}],"text":"Sr. Director, Airframe Maintenance and Field Support","country":"US","workplaceType":"remote","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"The Airframe Maintenance and Field Support Director plays a mission-critical role in leading JSSI´s Airframe Business. Reporting directly to the EVP of Maintenance Operations, this position is accountable for ensuring the flawless planning, execution, and cost management of all airframe maintenance events.
This position will lead a high-performing team of Technical Advisors, which will support JSSI´s (HCM) customers on Scheduled and un-scheduled events. This team will ensure that all shops visits flow smoothly, and our material purchasing is leveraged by JPL.
","descriptionBodyPlain":"The Airframe Maintenance and Field Support Director plays a mission-critical role in leading JSSI´s Airframe Business. Reporting directly to the EVP of Maintenance Operations, this position is accountable for ensuring the flawless planning, execution, and cost management of all airframe maintenance events. \nThis position will lead a high-performing team of Technical Advisors, which will support JSSI´s (HCM) customers on Scheduled and un-scheduled events. This team will ensure that all shops visits flow smoothly, and our material purchasing is leveraged by JPL.\n","hostedUrl":"https://jobs.lever.co/jetsupport/e694b785-6571-4220-9269-40619abedc01","applyUrl":"https://jobs.lever.co/jetsupport/e694b785-6571-4220-9269-40619abedc01/apply"},{"additionalPlain":"Closing from Default - All locations\nJSSI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.\n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n\n\nJSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"Closing from Default - All locations
JSSI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"Traxxall","location":"Pampanga, PHL","team":"Cores and Publications","allLocations":["Pampanga, PHL"]},"createdAt":1732583571970,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","id":"26bc64ee-1b3f-4e28-b1ec-30e710d90a3e","lists":[{"text":"Role and Responsibilities","content":"Maintenance Program : Build and maintain aircraft maintenance programs, publication libraries, Airworthiness Directives (ADs), and service bulletins within the Maintenance Tracking System.Documentation Revisions: Regularly update and manage revisions of aircraft maintenance programs, publications, ADs, and service bulletins from various Original Equipment Manufacturers (OEMs).Revision Processing: Create and process revision stages using appropriate system functions to ensure accuracy and compliance.Update Monitoring: Monitor updates and revisions from various manufacturers and incorporate them into the Maintenance Tracking System as needed.Cross-Functional Liaison: Collaborate with operations personnel regarding data or changes in the Maintenance Tracking System.Flexible Work Hours: Be prepared to work during odd hours, weekends, or holidays due to time zone differences and coverage needs.Special Projects: Take on additional special projects as assigned by your immediate supervisor."},{"text":"Preferred Skills","content":"Office Skills: Excellent at maintaining and organizing files and documentation.Proactive Approach: Strategic, detail-oriented, and committed to quality, efficiency, and effectiveness.Analytical Skills: Strong analytical and problem-solving abilities; self-motivated and detail-oriented.Adaptability: Ability to adapt successfully to changing situations and environments.Strong attention to detail, excellent analytical and problem-solving abilities.Highly organized with effective time management skills.Proficient in MS Office, particularly Excel, Outlook, and Windows.Experience: Open to fresh graduates as well as experienced professionals.
"},{"text":"Qualifications and Educational Requirements","content":"Educational Background: Bachelor’s Degree in Aeronautical Engineering, Aircraft Maintenance Technology, Aircraft Avionics Technology, or a relevant engineering discipline.Technical Proficiency: Strong ability to research and comprehend various aircraft maintenance publications, including Aircraft Maintenance Manuals, Airworthiness Directives, Service Bulletins, ICA’s, TCDS, etc.License: PRC license is preferred but not required.Relocation: Must be willing to relocate to Pampanga.Work Schedule: Must be willing to work weekend shifts and/or rotating shifts as required.
"}],"text":"Technical Publications Analyst","country":"PH","workplaceType":"onsite","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/jetsupport/26bc64ee-1b3f-4e28-b1ec-30e710d90a3e","applyUrl":"https://jobs.lever.co/jetsupport/26bc64ee-1b3f-4e28-b1ec-30e710d90a3e/apply"},{"additionalPlain":"At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.\n \nFor this role, the annual base pay generally ranges from $20.00 per hour to $25.00 per hour, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.\n \nAdditionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.\n \n\n\nJSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. \n\nJSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. \n","additional":"At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
\n
\nFor this role, the annual base pay generally ranges from $
20.00 per hour to $
25.00 per hour, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
\nAdditionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the
JSSI Benefits Page on our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
","categories":{"commitment":"Full-time","department":"JSSI Parts & Engines","location":"Erlanger, KY","team":"Warehouse","allLocations":["Erlanger, KY"]},"createdAt":1577200965392,"descriptionPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n\n\nPosition Summary:\n \nJet Support Services, Inc. (JSSI) is seeking a well-qualified Warehouse Clerk to be based at our parts warehouse in Erlanger, KY. The position of Parts Clerk is to manage the shipping and receiving of parts and materials, control inventory and core returns, ensure data entries are entered correctly in detail and lead annual inventory and monthly cycle counts. This role has a shift of 9am-9pm EST Thursday-Saturday with alternating Wednesdays. \n \n \n","description":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Summary:
\n
\nJet Support Services, Inc. (JSSI) is seeking a well-qualified Warehouse Clerk to be based at our parts warehouse in Erlanger, KY. The position of Parts Clerk is to manage the shipping and receiving of parts and materials, control inventory and core returns, ensure data entries are entered correctly in detail and lead annual inventory and monthly cycle counts. This role has a shift of 9am-9pm EST Thursday-Saturday with alternating Wednesdays.
\n
\n
","id":"70c8166c-5c73-43e8-a288-906b8704e8aa","lists":[{"text":"Essentials Duties and Responsibilities:","content":"\nReceive parts and materials in the warehouse inventory\nInspect parts for obvious damage, correct paperwork associated with part condition as received\nEnter part number, serial number and nomenclature into Quantum operating system, along with scanned copies of all associated paperwork, 8130-3, EASA Form 1, CAA Form 1, tear down report, packing slips and Log Cards\nEnsure part condition paperwork is maintained with each part, as received\nShip parts, material and cores as directed\nEnsure all associated paperwork for the part or material to be shipped is included in each shipment\nArrange for all shipping labels, Hazardous Material certificates (if properly certified to ship Haz Mat) and proper packaging of all shipments are in compliance with JSSI Quality Standards\nArrange for and manage all freight and Logistics as requested\nProvide shipping/freight tracking numbers to the original requestor in a timely manner\nMaintain accurate inventory levels based on current stock levels on hand, received inventories, shipped inventory, repair orders, serviceable, unserviceable, cores and scrap parts and materials\nAssist with managing cores and scrap as required\nPhysical Inventory:\n-setup and participate in physical inventory counts and corrections\n-issue reports as requested\n-conduct monthly cycle counts\n-ensure correctness of inventory locations\nMaintain establish Quality Standards and accreditations\nParticipate in continuous improvements suggestions\nMaintain a clean and safe working environment\nWork shift/schedule as assigned by the Warehouse Manager\nPerform other responsibilities as assigned\n\n
"},{"text":"Education and Experience:","content":"\nMinimum 1-2 years’ experience with aerospace warehouse activities\nHigh School diploma or equivalent\nProficient in reading and writing English\nExcellent math/counting skills\nExceptional attention to details and accuracy\nGood computer skills; proficient in MS Excel\nExperience in Component Control Quantum operating system\nMust demonstrate flexibility in job duties and work schedule/hours\n"},{"text":"Working Environment and Conditions:","content":"\nWork environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, climb stairs, talk and hear\nSpecific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus\nThe noise level in this job is usually moderate\nMust be able to lift up to 50 pounds\n** Available to work extended shifts, weekends and holidays to support AOG situations\n\n
"}],"text":"Warehouse Clerk","country":"US","workplaceType":"onsite","opening":"About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ","openingPlain":"About JSSI\nFounded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. \n","descriptionBody":"Position Summary:
\n
\nJet Support Services, Inc. (JSSI) is seeking a well-qualified Warehouse Clerk to be based at our parts warehouse in Erlanger, KY. The position of Parts Clerk is to manage the shipping and receiving of parts and materials, control inventory and core returns, ensure data entries are entered correctly in detail and lead annual inventory and monthly cycle counts. This role has a shift of 9am-9pm EST Thursday-Saturday with alternating Wednesdays.
\n
\n
","descriptionBodyPlain":"Position Summary:\n \nJet Support Services, Inc. (JSSI) is seeking a well-qualified Warehouse Clerk to be based at our parts warehouse in Erlanger, KY. The position of Parts Clerk is to manage the shipping and receiving of parts and materials, control inventory and core returns, ensure data entries are entered correctly in detail and lead annual inventory and monthly cycle counts. This role has a shift of 9am-9pm EST Thursday-Saturday with alternating Wednesdays. \n \n \n","hostedUrl":"https://jobs.lever.co/jetsupport/70c8166c-5c73-43e8-a288-906b8704e8aa","applyUrl":"https://jobs.lever.co/jetsupport/70c8166c-5c73-43e8-a288-906b8704e8aa/apply"}]