[{"additionalPlain":"The base salary range for this full-time position is $205,000 – $245,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nBonus\nEquity\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"\n
The base salary range for this full-time position is $205,000 – $245,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).
\n
For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.
\n
\n
Benefits & Perks:
\n
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\n
Bonus
\n
Equity
\n
Remote-first culture
\n
401(k) savings plan through Fidelity
\n
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\n
Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n
12 weeks of 100% Paid Parental leave
\n
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\n
Work-From-Home reimbursement to support team collaboration home office work
\n
\n
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Growth & Business Excellence","location":"Remote","team":"Sales","allLocations":["Remote"]},"createdAt":1780081208024,"descriptionPlain":"Role Overview\nThe Alternative Plan Design (APD)Director is a client-facing, consultative partner responsible for translating healthcare affordability and plan design challenges for clients into clear, compelling, and implementable Alternative Plan Designs. This role sits at the intersection of solution consulting, sales, and product, helping our commercial teams win business with our APD offering.\nYou will collaborate closely with Sales, Client Success, Product, Analytics, and Executive Leadership to commercialize our APD programs to the marketplace.\n \n\nKey Responsibilities\nClient & Market Strategy\nServe as a strategic thought partner to sales and client teams on key pursuits, renewals, and expansions.\nDiagnose client needs by synthesizing benefits design, population data, current vendors, and performance into a clear problem statement and strategy.\nDevelop APD proposals that align our capabilities with client goals, including benefit design changes, contribution strategies, and integration with navigation and virtual care.\nStay current on industry trends, competitors, and consultant perspectives to inform solution positioning and counter competitive threats.\nSolution Design & Storytelling\nHelp build crisp, persuasive narratives and provided input for visual materials (e.g., pitch decks, RFP responses, executive briefs) that tell a compelling story from problem to impact.\nTranslate technical or clinical concepts into clear, executive-ready language for HR, benefits leaders, and consultants.\nTailor solution messaging for different audiences (C-Suite, consultants, HR/benefits teams, procurement).\nDeal Support & Execution\nPartner with Sales on pursuit strategy, including win themes, competitive differentiation, and stakeholder mapping.\nSupport RFP solutioning, including crafting responses for solution design, implementation, member experience, and measurement.\nHelp with financial models and business cases (e.g., ROI, savings, adoption scenarios) in partnership with Analytics and Finance.\nJoin key client and consultant meetings to present solutions, handle strategic questions, and build credibility as a trusted advisor.\nCross-Functional Partnership\nAct as a bridge between field and product, providing structured feedback on market needs, gaps, and future opportunities.\nCollaborate with Implementation, Operations, Clinical, and Member Experience teams to ensure solutions are feasible, scalable, and aligned with delivery capabilities.\nContribute to playbooks, templates, and best practices that uplevel our go-to-market and solutioning discipline across the organization.\nThought Leadership & Continuous Improvement\nDevelop and refine APD-specific frameworks, POVs, and tools that help clients and consultants better understand value drivers such as member affordability, utilization steering, total cost of care, and vendor ecosystem interactions.\nHelp train and coach sales and client teams on new offerings, positioning, and solution stories.\nContinuously improve processes for how we qualify opportunities, design solutions, and bring them to market.\n \n\nQualifications\nRequired:\n15+ years in sales,consulting, solutions consulting, strategy, client strategy, or similar roles within healthcare, and must have experience with Alternative Plan Design products. \nDemonstrated experience designing and presenting solutions to senior stakeholders (HR, Benefits, Finance, or C-Suite).\nStrong strategic and structured thinking skills; able to break down ambiguous problems and create clear frameworks and recommendations.\nExcellent communication and storytelling skills, both written and verbal, with an ability to simplify complex topics.\nComfort working in a fast-paced, high-change environment with multiple stakeholders and competing priorities.\nHigh degree of executive presence, polish, and credibility in client- and consultant-facing settings.\nExperience in digital health, health plans, benefits consulting, or healthcare navigation and virtual care.\nDeep experience with Alternative Plan Design (APD), including designing, modeling, and implementing APD programs as part of broader value-based benefit and affordability strategies.\nExperience supporting enterprise and consultant-driven RFPs and strategic pursuits.\nStrong analytical skills, including comfort interpreting claims, utilization, engagement, or ROI analyses.\n \n\nSkills & Attributes\nStrategic problem solver with a bias for action and clarity.\nCollaborative partner who builds trust quickly across sales, client, product, and operations teams.\nOutstanding storyteller who can turn data and capabilities into a compelling, human-centered narrative.\nOperationally grounded—designs solutions that can be implemented and scaled.\nCurious and growth-minded, eager to learn from clients, consultants, and colleagues.\nHigh integrity and accountability, with a strong sense of ownership for results.\n \n\nSuccess in This Role Looks Like\nHigher win rates and expansion rates on strategic opportunities.\nClear, differentiated solution stories that resonate with clients and consultants.\nStrong internal reputation as a go-to partner for complex deals and strategic conversations.\nMeasurable impact on growth, retention, and client outcomes through better-designed solutions.\n","description":"\n
Role Overview
\n
The Alternative Plan Design (APD) Director is a client-facing, consultative partner responsible for translating healthcare affordability and plan design challenges for clients into clear, compelling, and implementable Alternative Plan Designs. This role sits at the intersection of solution consulting, sales, and product, helping our commercial teams win business with our APD offering.
\n
You will collaborate closely with Sales, Client Success, Product, Analytics, and Executive Leadership to commercialize our APD programs to the marketplace.
\n
\n
\n
Key Responsibilities
\n
Client & Market Strategy
\n
\n- \n
Serve as a strategic thought partner to sales and client teams on key pursuits, renewals, and expansions.
\n \n- \n
Diagnose client needs by synthesizing benefits design, population data, current vendors, and performance into a clear problem statement and strategy.
\n \n- \n
Develop APD proposals that align our capabilities with client goals, including benefit design changes, contribution strategies, and integration with navigation and virtual care.
\n \n- \n
Stay current on industry trends, competitors, and consultant perspectives to inform solution positioning and counter competitive threats.
\n \n
\n
Solution Design & Storytelling
\n
\n- \n
Help build crisp, persuasive narratives and provided input for visual materials (e.g., pitch decks, RFP responses, executive briefs) that tell a compelling story from problem to impact.
\n \n- \n
Translate technical or clinical concepts into clear, executive-ready language for HR, benefits leaders, and consultants.
\n \n- \n
Tailor solution messaging for different audiences (C-Suite, consultants, HR/benefits teams, procurement).
\n \n
\n
Deal Support & Execution
\n
\n- \n
Partner with Sales on pursuit strategy, including win themes, competitive differentiation, and stakeholder mapping.
\n \n- \n
Support RFP solutioning, including crafting responses for solution design, implementation, member experience, and measurement.
\n \n- \n
Help with financial models and business cases (e.g., ROI, savings, adoption scenarios) in partnership with Analytics and Finance.
\n \n- \n
Join key client and consultant meetings to present solutions, handle strategic questions, and build credibility as a trusted advisor.
\n \n
\n
Cross-Functional Partnership
\n
\n- \n
Act as a bridge between field and product, providing structured feedback on market needs, gaps, and future opportunities.
\n \n- \n
Collaborate with Implementation, Operations, Clinical, and Member Experience teams to ensure solutions are feasible, scalable, and aligned with delivery capabilities.
\n \n- \n
Contribute to playbooks, templates, and best practices that uplevel our go-to-market and solutioning discipline across the organization.
\n \n
\n
Thought Leadership & Continuous Improvement
\n
\n- \n
Develop and refine APD-specific frameworks, POVs, and tools that help clients and consultants better understand value drivers such as member affordability, utilization steering, total cost of care, and vendor ecosystem interactions.
\n \n- \n
Help train and coach sales and client teams on new offerings, positioning, and solution stories.
\n \n- \n
Continuously improve processes for how we qualify opportunities, design solutions, and bring them to market.
\n \n
\n
\n
\n
Qualifications
\n
Required:
\n
\n- \n
15+ years in sales, consulting, solutions consulting, strategy, client strategy, or similar roles within healthcare, and must have experience with Alternative Plan Design products.
\n \n- \n
Demonstrated experience designing and presenting solutions to senior stakeholders (HR, Benefits, Finance, or C-Suite).
\n \n- \n
Strong strategic and structured thinking skills; able to break down ambiguous problems and create clear frameworks and recommendations.
\n \n- \n
Excellent communication and storytelling skills, both written and verbal, with an ability to simplify complex topics.
\n \n- \n
Comfort working in a fast-paced, high-change environment with multiple stakeholders and competing priorities.
\n \n- \n
High degree of executive presence, polish, and credibility in client- and consultant-facing settings.
\n \n- \n
Experience in digital health, health plans, benefits consulting, or healthcare navigation and virtual care.
\n \n- \n
Deep experience with Alternative Plan Design (APD), including designing, modeling, and implementing APD programs as part of broader value-based benefit and affordability strategies.
\n \n- \n
Experience supporting enterprise and consultant-driven RFPs and strategic pursuits.
\n \n- \n
Strong analytical skills, including comfort interpreting claims, utilization, engagement, or ROI analyses.
\n \n
\n
\n
\n
Skills & Attributes
\n
\n- \n
Strategic problem solver with a bias for action and clarity.
\n \n- \n
Collaborative partner who builds trust quickly across sales, client, product, and operations teams.
\n \n- \n
Outstanding storyteller who can turn data and capabilities into a compelling, human-centered narrative.
\n \n- \n
Operationally grounded—designs solutions that can be implemented and scaled.
\n \n- \n
Curious and growth-minded, eager to learn from clients, consultants, and colleagues.
\n \n- \n
High integrity and accountability, with a strong sense of ownership for results.
\n \n
\n
\n
\n
Success in This Role Looks Like
\n
\n- \n
Higher win rates and expansion rates on strategic opportunities.
\n \n- \n
Clear, differentiated solution stories that resonate with clients and consultants.
\n \n- \n
Strong internal reputation as a go-to partner for complex deals and strategic conversations.
\n \n- \n
Measurable impact on growth, retention, and client outcomes through better-designed solutions.
\n \n
\n
\n
Role Overview
\n
The Alternative Plan Design (APD) Director is a client-facing, consultative partner responsible for translating healthcare affordability and plan design challenges for clients into clear, compelling, and implementable Alternative Plan Designs. This role sits at the intersection of solution consulting, sales, and product, helping our commercial teams win business with our APD offering.
\n
You will collaborate closely with Sales, Client Success, Product, Analytics, and Executive Leadership to commercialize our APD programs to the marketplace.
\n
\n
\n
Key Responsibilities
\n
Client & Market Strategy
\n
\n- \n
Serve as a strategic thought partner to sales and client teams on key pursuits, renewals, and expansions.
\n \n- \n
Diagnose client needs by synthesizing benefits design, population data, current vendors, and performance into a clear problem statement and strategy.
\n \n- \n
Develop APD proposals that align our capabilities with client goals, including benefit design changes, contribution strategies, and integration with navigation and virtual care.
\n \n- \n
Stay current on industry trends, competitors, and consultant perspectives to inform solution positioning and counter competitive threats.
\n \n
\n
Solution Design & Storytelling
\n
\n- \n
Help build crisp, persuasive narratives and provided input for visual materials (e.g., pitch decks, RFP responses, executive briefs) that tell a compelling story from problem to impact.
\n \n- \n
Translate technical or clinical concepts into clear, executive-ready language for HR, benefits leaders, and consultants.
\n \n- \n
Tailor solution messaging for different audiences (C-Suite, consultants, HR/benefits teams, procurement).
\n \n
\n
Deal Support & Execution
\n
\n- \n
Partner with Sales on pursuit strategy, including win themes, competitive differentiation, and stakeholder mapping.
\n \n- \n
Support RFP solutioning, including crafting responses for solution design, implementation, member experience, and measurement.
\n \n- \n
Help with financial models and business cases (e.g., ROI, savings, adoption scenarios) in partnership with Analytics and Finance.
\n \n- \n
Join key client and consultant meetings to present solutions, handle strategic questions, and build credibility as a trusted advisor.
\n \n
\n
Cross-Functional Partnership
\n
\n- \n
Act as a bridge between field and product, providing structured feedback on market needs, gaps, and future opportunities.
\n \n- \n
Collaborate with Implementation, Operations, Clinical, and Member Experience teams to ensure solutions are feasible, scalable, and aligned with delivery capabilities.
\n \n- \n
Contribute to playbooks, templates, and best practices that uplevel our go-to-market and solutioning discipline across the organization.
\n \n
\n
Thought Leadership & Continuous Improvement
\n
\n- \n
Develop and refine APD-specific frameworks, POVs, and tools that help clients and consultants better understand value drivers such as member affordability, utilization steering, total cost of care, and vendor ecosystem interactions.
\n \n- \n
Help train and coach sales and client teams on new offerings, positioning, and solution stories.
\n \n- \n
Continuously improve processes for how we qualify opportunities, design solutions, and bring them to market.
\n \n
\n
\n
\n
Qualifications
\n
Required:
\n
\n- \n
15+ years in sales, consulting, solutions consulting, strategy, client strategy, or similar roles within healthcare, and must have experience with Alternative Plan Design products.
\n \n- \n
Demonstrated experience designing and presenting solutions to senior stakeholders (HR, Benefits, Finance, or C-Suite).
\n \n- \n
Strong strategic and structured thinking skills; able to break down ambiguous problems and create clear frameworks and recommendations.
\n \n- \n
Excellent communication and storytelling skills, both written and verbal, with an ability to simplify complex topics.
\n \n- \n
Comfort working in a fast-paced, high-change environment with multiple stakeholders and competing priorities.
\n \n- \n
High degree of executive presence, polish, and credibility in client- and consultant-facing settings.
\n \n- \n
Experience in digital health, health plans, benefits consulting, or healthcare navigation and virtual care.
\n \n- \n
Deep experience with Alternative Plan Design (APD), including designing, modeling, and implementing APD programs as part of broader value-based benefit and affordability strategies.
\n \n- \n
Experience supporting enterprise and consultant-driven RFPs and strategic pursuits.
\n \n- \n
Strong analytical skills, including comfort interpreting claims, utilization, engagement, or ROI analyses.
\n \n
\n
\n
\n
Skills & Attributes
\n
\n- \n
Strategic problem solver with a bias for action and clarity.
\n \n- \n
Collaborative partner who builds trust quickly across sales, client, product, and operations teams.
\n \n- \n
Outstanding storyteller who can turn data and capabilities into a compelling, human-centered narrative.
\n \n- \n
Operationally grounded—designs solutions that can be implemented and scaled.
\n \n- \n
Curious and growth-minded, eager to learn from clients, consultants, and colleagues.
\n \n- \n
High integrity and accountability, with a strong sense of ownership for results.
\n \n
\n
\n
\n
Success in This Role Looks Like
\n
\n- \n
Higher win rates and expansion rates on strategic opportunities.
\n \n- \n
Clear, differentiated solution stories that resonate with clients and consultants.
\n \n- \n
Strong internal reputation as a go-to partner for complex deals and strategic conversations.
\n \n- \n
Measurable impact on growth, retention, and client outcomes through better-designed solutions.
\n \n
\n
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Team","allLocations":["Remote"]},"createdAt":1739239514646,"description":"","descriptionPlain":"","id":"1fb75a3c-4bf8-419d-b45c-5c55e002d61e","lists":[{"text":"Responsibilities:","content":"\nDeliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.\nCreate impactful care plans together with members and our diverse care team, and help members achieve the desired goals.\nHelp members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.\nPartner with the members' local providers to ensure coordinated care.\nProvide compassionate, longitudinal follow-up care, building supportive relationships.\nAssist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.\nCoordinate necessary resources that holistically address members' problems, whether clinical or social\n"},{"text":"Qualifications:","content":"\nBachelor of Science in Nursing (BSN).\nCurrent CCM required\n5+ years of experience in nursing\n2+ years experience working in care, case and disease management, preferably in a health plan, health navigator or third party administrator (TPA) environment.\n2+ years experience working in Behavioral Health and or substance use field\nMust reside in a compact NLC state.\nActive Compact RN license in good standing with the nursing board of their state.\nActive California Nursing License preferred.\nWillingness to become (and maintain) licensure in multiple states.\nWork until 9-6PM PST\nBe comfortable discussing several medical conditions and experience with populations across the age ranges\nSpanish speaking desirable\nExperience working remotely, and strong competence and ability to use multiple computer/medical record systems.\nBe empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.\nWe are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.\nStrictly follow security and HIPAA regulations to protect our patients' medical information.\nBe pleasant, responsive, and willing to work with and learn from our team.\nA lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.\nEfficient at writing medical information in easy-to-understand, patient-centric language.\n"},{"text":"Physical/Cognitive Requirements","content":"\nPrompt and regular attendance at assigned work location.\nCapability to remain seated in a stationary position for prolonged periods.\nEye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.\nNo heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \\/ laptop) may be required.\nCapability to work with leadership, employees, and members in an appropriate manner.\n"}],"text":"Behavioral Health / Substance Use Nurse Care Manager, Adult","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/includedhealth/1fb75a3c-4bf8-419d-b45c-5c55e002d61e","applyUrl":"https://jobs.lever.co/includedhealth/1fb75a3c-4bf8-419d-b45c-5c55e002d61e/apply"},{"additionalPlain":"The United States new hire base salary target range for this full-time position is:\n$73,700 - $103,180 + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\n \nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"The United States new hire base salary target range for this full-time position is:
\n$73,700 - $103,180 + equity + benefits
\n
\nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
\n
\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\nBenefits & Perks:
\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\n
\nRemote-first culture
\n401(k) savings plan through Fidelity
\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")
\n12 weeks of 100% Paid Parental leave
\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\nWork-From-Home reimbursement to support team collaboration home office work
\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Washington","team":"Clinical Team","allLocations":["Washington"]},"createdAt":1773250730606,"descriptionPlain":"We're looking for Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way.\n \nThis role focuses specifically on members with behavioral health and substance abuse or substance abuse disorder needs, requiring experience with complex psychiatric and substance abuse disorders. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n \n#LI-Remote\n","description":"We're looking for Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way.
\n
\nThis role focuses specifically on members with behavioral health and substance abuse or substance abuse disorder needs, requiring experience with complex psychiatric and substance abuse disorders. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.
\n
\n#LI-Remote
","id":"62ae8e4a-fc70-4ba2-8f79-3f6d25a17c1e","lists":[{"text":"Responsibilities:","content":"\nDeliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.\nCreate impactful care plans together with members and our diverse care team, and help members achieve the desired goals.\nHelp members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.\nPartner with the members' local providers to ensure coordinated care.\nProvide compassionate, longitudinal follow-up care, building supportive relationships.\nAssist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.\nCoordinate necessary resources that holistically address members' problems, whether clinical or social\n"},{"text":"Qualifications:","content":"\nBachelor of Science in Nursing (BSN).\nCurrent CCM required\n5+ years of experience in nursing\n2+ years experience working in care, case and disease management, preferably in a health plan, health navigator or third party administrator (TPA) environment.\n2+ years experience working in Behavioral Health and or substance use field\nMust reside in a compact NLC state.\nActive Compact RN license in good standing with the nursing board of their state.\nActive California Nursing License preferred.\nWillingness to become (and maintain) licensure in multiple states.\nWork until 9-6PM PST\nBe comfortable discussing several medical conditions and experience with populations across the age ranges\nSpanish speaking desirable\nExperience working remotely, and strong competence and ability to use multiple computer/medical record systems.\nBe empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.\nWe are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.\nStrictly follow security and HIPAA regulations to protect our patients' medical information.\nBe pleasant, responsive, and willing to work with and learn from our team.\nA lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.\nEfficient at writing medical information in easy-to-understand, patient-centric language.\n"},{"text":"Physical/Cognitive Requirements","content":"\nPrompt and regular attendance at assigned work location.\nCapability to remain seated in a stationary position for prolonged periods.\nEye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.\nNo heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \\/ laptop) may be required.\nCapability to work with leadership, employees, and members in an appropriate manner.\n"}],"text":"Behavioral Health / Substance Use Nurse Care Manager, Adult","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"We're looking for Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way.
\n
\nThis role focuses specifically on members with behavioral health and substance abuse or substance abuse disorder needs, requiring experience with complex psychiatric and substance abuse disorders. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.
\n
\n#LI-Remote
","descriptionBodyPlain":"We're looking for Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way.\n \nThis role focuses specifically on members with behavioral health and substance abuse or substance abuse disorder needs, requiring experience with complex psychiatric and substance abuse disorders. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n \n#LI-Remote\n","hostedUrl":"https://jobs.lever.co/includedhealth/62ae8e4a-fc70-4ba2-8f79-3f6d25a17c1e","applyUrl":"https://jobs.lever.co/includedhealth/62ae8e4a-fc70-4ba2-8f79-3f6d25a17c1e/apply"},{"additionalPlain":"The base salary range for this full-time position is $198,290 - $288,938 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–D). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA), and Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\n \nIn addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process. In year 1, this role’s bonus payout will be tied to specific MBOs, then in subsequent years, will transition to a commission based incentive plan.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"\n
The base salary range for this full-time position is $198,290 - $288,938 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–D).
\n
For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA), and Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.
\nIn addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process. In year 1, this role’s bonus payout will be tied to specific MBOs, then in subsequent years, will transition to a commission based incentive plan.
\n
\n\n
Benefits & Perks:
\n
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\n
\n- Remote-first culture
\n- 401(k) savings plan through Fidelity
\n- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\n- Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n- 12 weeks of 100% Paid Parental leave
\n- Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\n- Work-From-Home reimbursement to support team collaboration home office work
\n
\n
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Growth & Business Excellence","location":"Remote","team":"Strategic Alliances","allLocations":["Remote"]},"createdAt":1777318374570,"descriptionPlain":"The Business Development & Strategic Partnerships Director will be a key growth leader for Included Health, focused on building and scaling our digital platform and ecosystem partnerships.\nThis leader will:\nOwn strategy and execution for platform partnerships that extend the reach, distribution, and impact of Included Health’s solutions (e.g., virtual care, patient advocacy, navigation, behavioral health).\nSource, structure, and close complex, multi-party deals with digital health, data/analytics, and platform partners.\nBuild a high-quality opportunity pipeline and deliver against aggressive new revenue and partnership growth targets.\nServe as a senior, external-facing ambassador for Included Health’s value proposition, outcomes, and roadmap.\nOperate cross‑functionally with Sales, Product, Clinical, Operations, and Marketing to ensure partner strategies are aligned with business goals and are operationally feasible.\nThis role reports directly to the Chief Growth Officer.\n","description":"\n
The Business Development & Strategic Partnerships Director will be a key growth leader for Included Health, focused on building and scaling our digital platform and ecosystem partnerships.
\n
This leader will:
\n
\n- \n
Own strategy and execution for platform partnerships that extend the reach, distribution, and impact of Included Health’s solutions (e.g., virtual care, patient advocacy, navigation, behavioral health).
\n \n- \n
Source, structure, and close complex, multi-party deals with digital health, data/analytics, and platform partners.
\n \n- \n
Build a high-quality opportunity pipeline and deliver against aggressive new revenue and partnership growth targets.
\n \n- \n
Serve as a senior, external-facing ambassador for Included Health’s value proposition, outcomes, and roadmap.
\n \n- \n
Operate cross‑functionally with Sales, Product, Clinical, Operations, and Marketing to ensure partner strategies are aligned with business goals and are operationally feasible.
\n \n
\n
This role reports directly to the Chief Growth Officer.\n
Strategy & market development
\n
\n- \n
Develop and own the platform and strategic partnerships strategy for Included Health (e.g., ecosystem partners, digital front doors, data/analytics platforms, benefit marketplaces).
\n \n- \n
Identify, prioritize, and validate new partner types and go‑to‑market motions that expand access to Included Health’s solutions and accelerate growth.
\n \n- \n
Maintain a deep understanding of the health and healthcare platform landscape to anticipate trends, competitive moves, and partnership opportunities.
\n \n\nSourcing, structuring, and closing partnerships
\n\n- \n
Proactively source and qualify high‑potential digital platform partners that can drive meaningful revenue, distribution, or product differentiation.
\n \n- \n
Lead complex partnership cycles end‑to‑end: discovery, solution design, business case, stakeholder alignment, negotiation, and contracting.
\n \n- \n
Structure creative, scalable commercial and operating models (e.g., co‑selling, embedded offerings, white‑label, marketplace listings, data collaborations) that align incentives and are operationally executable.
\n \n- \n
Partner closely with Legal, Finance, and cross‑functional leaders to structure deals that balance growth, margin, and risk.
\n \n- \n
Use creativity to negotiate and build win-win partnerships
\n \n\nCross-functional leadership & execution
\n\n- \n
Work with Product and Clinical leaders to align partnership opportunities with our roadmap, quality standards, and clinical model.
\n \n- \n
Collaborate with Sales and Marketing to define and execute joint GTM plans, including positioning, enablement, and launch.
\n \n- \n
Coordinate with Operations and Implementation teams to ensure partnerships are implemented successfully and set up for scale.
\n \n- \n
Establish clear success metrics for each partnership and drive ongoing performance reviews and optimization.
\n \n- \n
Have a deep technical understanding of product integrations
\n \n\nPipeline, forecasting, and performance
\n\n- \n
Own a robust pipeline of digital platform and strategic partnership opportunities, with disciplined qualification and stage management.
\n \n- \n
Forecast accurately and deliver against quarterly and annual revenue / partnership KPIs.
\n \n- \n
Provide regular updates to the Chief Growth Officer and executive team on progress, risks, and key decisions.
\n \n\nExternal representation
\n\n- \n
Represent Included Health as a senior executive presence with partners’ C‑suite and senior leadership.
\n \n- \n
Speak credibly about our clinical, financial, and experiential outcomes, and how we integrate within broader digital health ecosystems.
\n \n- \n
Participate in select conferences, industry forums, and partner events to advance our brand and partnership agenda.
\n \n\n
\n
Experience
\n
\n- \n
10+ years of experience in business development, strategic partnerships, and/or enterprise sales, with at least 7+ years in healthcare.
\n \n- \n
Deep experience working with digital platform partners, such as:
\n\n- \n
Digital health platforms, virtual care companies, navigation or benefits platforms
\n \n- \n
Health system or health plan digital front doors / consumer engagement platforms
\n \n- \n
Data/analytics platforms or healthcare SaaS ecosystems
\n \n\n\n- \n
Proven track record sourcing, structuring, and closing complex, multi‑stakeholder partnerships and/or enterprise deals, ideally with measurable New ARR / revenue impact.
\n \n- \n
Experience working with health systems and/or health plans in prior roles (direct selling or through partnerships) strongly preferred.
\n \n- \n
Demonstrated success operating in high‑growth, early or mid‑stage environments where products, processes, and GTM motions are still evolving.
\n \n\nSkills & attributes
\n\n- \n
Strategic thinker with strong commercial and financial acumen; able to build compelling business cases and align partners on value.
\n \n- \n
Exceptional relationship builder and communicator with executive presence; comfortable engaging C‑suite audiences across clinical, operational, and financial domains.
\n \n- \n
Highly collaborative, able to work across Product, Clinical, Sales, Operations, and Legal to get to “yes” on complex deals.
\n \n- \n
Strong operator: disciplined pipeline management, forecasting, and follow‑through; comfortable owning numeric targets.
\n \n- \n
Comfort with ambiguity, change, and a test‑and‑learn mindset; bias to action and learning from the market.
\n \n\n
\n
\n- \n
Travel: ~25–50% (client and partner meetings, key conferences, internal onsites).
\n \n- \n
Prompt and regular attendance at assigned work location.
\n \n- \n
Capability to remain seated in a stationary position for prolonged periods.
\n \n- \n
Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
\n \n- \n
No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \\/ laptop) may be required.
\n \n- \n
Capability to work with leadership, employees, and members in an appropriate manner.
\n \n\n
\n
The Business Development & Strategic Partnerships Director will be a key growth leader for Included Health, focused on building and scaling our digital platform and ecosystem partnerships.
\n
This leader will:
\n
\n- \n
Own strategy and execution for platform partnerships that extend the reach, distribution, and impact of Included Health’s solutions (e.g., virtual care, patient advocacy, navigation, behavioral health).
\n \n- \n
Source, structure, and close complex, multi-party deals with digital health, data/analytics, and platform partners.
\n \n- \n
Build a high-quality opportunity pipeline and deliver against aggressive new revenue and partnership growth targets.
\n \n- \n
Serve as a senior, external-facing ambassador for Included Health’s value proposition, outcomes, and roadmap.
\n \n- \n
Operate cross‑functionally with Sales, Product, Clinical, Operations, and Marketing to ensure partner strategies are aligned with business goals and are operationally feasible.
\n \n
\n
This role reports directly to the Chief Growth Officer.\n
Pay:
\n
\n
The United States new hire base salary target ranges for this full-time position are:
\n
\n
Zone A: $120,050 - $156,070 + equity + benefits
\n
Zone B: $132,055 - $171,677 + equity + benefits
\n
Zone C: $144,060 - $187,284 + equity + benefits
\n
Zone D: $156,065 - $202,891+ equity + benefits
\n
\n
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
\n
\n
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\n
Benefits & Perks:
\n
\n
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\n
Remote-first culture
\n
401(k) savings plan through Fidelity
\n
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\n
Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")
\n
12 weeks of 100% Paid Parental leave
\n
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\n
Work-From-Home reimbursement to support team collaboration home office work
\n
\n
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"department":"Engineering","location":"Remote","team":"Data Science","allLocations":["Remote"]},"createdAt":1780096078671,"descriptionPlain":"The Data Science team helps shape strategy at Included Health by turning data into product, operational, and business decisions that advance the Quintuple Aim of healthcare: better member experience, stronger outcomes, lower costs, clinician well-being, and health equity. We partner closely with product, engineering, clinical, operations, and finance to understand member needs, improve features, and drive impact across the business.\nWe’re looking for a Data Scientist II with strong analytical judgment, business intuition, and the ability to: frame ambiguous problems, define success metrics, work cross-functionally, and deliver clear recommendations that influence decisions. This is a great opportunity for someone who is excited by healthcare, motivated by impact, and eager to build expertise across multiple domains.\n","description":"\n
The Data Science team helps shape strategy at Included Health by turning data into product, operational, and business decisions that advance the Quintuple Aim of healthcare: better member experience, stronger outcomes, lower costs, clinician well-being, and health equity. We partner closely with product, engineering, clinical, operations, and finance to understand member needs, improve features, and drive impact across the business.
\n
We’re looking for a Data Scientist II with strong analytical judgment, business intuition, and the ability to: frame ambiguous problems, define success metrics, work cross-functionally, and deliver clear recommendations that influence decisions. This is a great opportunity for someone who is excited by healthcare, motivated by impact, and eager to build expertise across multiple domains.
\n
\n\n
Drive insight generation for complex projects both independently and in collaboration with cross-functional teams.\nDevelop models of cost and quality in support of our navigation and match services\nIdentify opportunities to better engage and navigate members so that we can drive top quartile outcomes at bottom quartile costs.\nDevelop a deep understanding of how our products are being used and identify opportunities to better serve our members’ needs.\nPrototype novel approaches to measuring or inferring product and business performance.\nScale our impact so we can bring our services to more people in need.\n\n"},{"text":"What We're Looking For","content":"\n\n
5+ years of work experience in highly quantitative roles or equivalent and relevant advanced degrees.\nAbility to effectively communicate complex quantitative patterns into robust narratives to support business decisions.\nStrong proficiency in SQL and one or more programming languages (Python, R)\nExperience designing and analyzing product experiments (A/B testing) including defining success metrics, interpreting results, and translating findings\nAbility to independently drive results working on complex, ambiguous projects with a major quantitative component.\nYou thrive within collaborative environments and working with teams that include Product and Engineering.\n\n"},{"text":"Nice To Have","content":"\n\n
Previous experience in digital health or a high-growth startup\nExperience building internal tools or infrastructure to support machine learning experimentation and deployment.\nExperience developing data products leveraging Large Language Models (LLMs)\n\n"}],"text":"Data Scientist II","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"\n
The Data Science team helps shape strategy at Included Health by turning data into product, operational, and business decisions that advance the Quintuple Aim of healthcare: better member experience, stronger outcomes, lower costs, clinician well-being, and health equity. We partner closely with product, engineering, clinical, operations, and finance to understand member needs, improve features, and drive impact across the business.
\n
We’re looking for a Data Scientist II with strong analytical judgment, business intuition, and the ability to: frame ambiguous problems, define success metrics, work cross-functionally, and deliver clear recommendations that influence decisions. This is a great opportunity for someone who is excited by healthcare, motivated by impact, and eager to build expertise across multiple domains.
\n
The United States new hire base salary target ranges for this full-time position are:
Zone A: $103,710 - $134,820 + equity + benefits
Zone B: $114,081 - $148,302 + equity + benefits
Zone C: $124,452 - $149,340 + equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations.
Your Recruiter can share details of your geographic alignment upon inquiry.In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following: \n
\n- Remote-first culture
\n- 401(k) savings plan through Fidelity
\n- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\n- Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
\n- Generous Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n- 12 weeks of 100% Paid Parental leave
\n- Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance\n
\n- Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
\n- 11 Holidays Paid with one Floating Paid Holiday
\n- Work-From-Home reimbursement to support team collaboration and effective home office work
\n- 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations
\n
\n \n
\n
Your recruiter will share more about the specific salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Growth & Business Excellence","location":"Remote","team":"Corporate Marketing","allLocations":["Remote"]},"createdAt":1780074005140,"descriptionPlain":"The Digital Brand Manager ensures Included Health’s brand flows through critical digital B2B growth channels including our marketing website, social media channels, email marketing programs, ad programs, and campaign landing pages while leading our B2B SEO, GEO, and AIO strategy and optimization across all relevant channels \nYou will partner closely across Brand, Growth Marketing, and Web Platform teams to translate our brand into compelling digital journeys — from first touch on the website or social ad through to form fills, demo requests, and handoff to sales. You will use AI-enabled tools, experimentation, and SEO/GEO/AIO best practices to generate and refine content variants, test layouts and CTAs, and tune journeys for clarity, discoverability, and conversion, ensuring our digital experiences are modern, measurable, and built to support B2B growth and pipeline.\nThe ideal candidate has hands-on experience creating and updating CMS-driven web pages, building and optimizing landing pages, running email campaigns, and collaborating on integrated campaigns across owned and paid channels. They are both creative and analytical — energized by brand storytelling, UX details, performance dashboards, and SEO/AIO insights, and comfortable turning insights into clear recommendations for technical and channel partners.\n","description":"\n
The Digital Brand Manager ensures Included Health’s brand flows through critical digital B2B growth channels including our marketing website, social media channels, email marketing programs, ad programs, and campaign landing pages while leading our B2B SEO, GEO, and AIO strategy and optimization across all relevant channels
\n
You will partner closely across Brand, Growth Marketing, and Web Platform teams to translate our brand into compelling digital journeys — from first touch on the website or social ad through to form fills, demo requests, and handoff to sales. You will use AI-enabled tools, experimentation, and SEO/GEO/AIO best practices to generate and refine content variants, test layouts and CTAs, and tune journeys for clarity, discoverability, and conversion, ensuring our digital experiences are modern, measurable, and built to support B2B growth and pipeline.
\n
The ideal candidate has hands-on experience creating and updating CMS-driven web pages, building and optimizing landing pages, running email campaigns, and collaborating on integrated campaigns across owned and paid channels. They are both creative and analytical — energized by brand storytelling, UX details, performance dashboards, and SEO/AIO insights, and comfortable turning insights into clear recommendations for technical and channel partners.
\n
\n
\n- \n
Own day-to-day management of Included Health’s marketing site in partnership with the Web Experience & Platform team — updating pages, publishing content, and ensuring brand accuracy and quality across templates and modules. Collaborate with developers and platform owners to implement and iterate on scalable page templates, components, and content models.
\n \n- \n
Lead strategy, creation, and optimization of campaign and product landing pages that support integrated campaigns across web, email, social, and paid media. Collaborate with copywriters and designers to translate campaign briefs into pixel-perfect digital experiences.
\n \n- \n
Run an ongoing test-and-learn program for landing pages and email programs to improve key funnel metrics such as CTR, form completion rate, and demo requests.
\n \n- \n
Ensure content on our owned channels is optimized to influence and represent the Included Health brand across search engines and large language models.
\n \n- \n
Partner with Marketing Operations to define and track core digital KPIs across web and email, such as organic and campaign traffic, session duration, on-page engagement, conversion rates, and contribution to pipeline.
\n \n- \n
Work closely with cross-functional teams to understand project requirements, contribute innovative ideas during brainstorming sessions, and deliver designs that meet business objectives while enhancing Included Health's digital storytelling and brand presence.
\n \n- \n
Stay current on evolving digital trends, web technologies, and demand generation concepts; proactively recommend changes to keep Included Health’s digital brand experience modern and competitive.
\n \n\n
\n
\n- \n
Bachelor’s degree in Marketing, Design, Digital Media, or a related field (or equivalent professional experience).
\n \n- \n
5–8 years of experience in digital marketing, web management, or lifecycle marketing, ideally in B2B healthcare, health tech, or benefits.
\n \n- \n
Demonstrated experience owning a marketing website and/or major site sections, including cross-functional intake and publishing via CMS platform (e.g., WordPress or similar)
\n \n- \n
Hands-on experience building and optimizing email campaigns and landing pages in a marketing automation platform (e.g., HubSpot or similar) that supports lead generation and sales motions.
\n \n- \n
Strong understanding of conversion marketing, UX fundamentals, and content hierarchy for marketing sites and landing pages.
\n \n- \n
Familiarity with technical SEO and AI-driven search (AIO) concepts and tools.
\n \n- \n
Ability to connect brand storytelling with performance marketing goals –- designing and editing for clarity, persuasion, and conversion in partnership with campaign owners.
\n \n- \n
Comfort working in design tools (e.g., Figma, Adobe Creative Suite, Canva) to collaborate on page layouts and campaign creative.
\n \n- \n
Employ a growth mindset in your approach to exploring and adopting new tools, with experience using AI tools in a marketing context with a strong sense of when human review and judgment are required.
\n \n- \n
Energized working in a fast-paced, highly cross-functional environment, balancing multiple requests while maintaining standards of quality and accessibility.
\n \n\n
\n
The Digital Brand Manager ensures Included Health’s brand flows through critical digital B2B growth channels including our marketing website, social media channels, email marketing programs, ad programs, and campaign landing pages while leading our B2B SEO, GEO, and AIO strategy and optimization across all relevant channels
\n
You will partner closely across Brand, Growth Marketing, and Web Platform teams to translate our brand into compelling digital journeys — from first touch on the website or social ad through to form fills, demo requests, and handoff to sales. You will use AI-enabled tools, experimentation, and SEO/GEO/AIO best practices to generate and refine content variants, test layouts and CTAs, and tune journeys for clarity, discoverability, and conversion, ensuring our digital experiences are modern, measurable, and built to support B2B growth and pipeline.
\n
The ideal candidate has hands-on experience creating and updating CMS-driven web pages, building and optimizing landing pages, running email campaigns, and collaborating on integrated campaigns across owned and paid channels. They are both creative and analytical — energized by brand storytelling, UX details, performance dashboards, and SEO/AIO insights, and comfortable turning insights into clear recommendations for technical and channel partners.
\n
\n
The base salary range for this full-time position is $170,000 – $228,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).
\n
For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.
\n
Benefits & Perks:
\n
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\n
Bonus
\n
Commission
\n
Equity
\n
Remote-first culture
\n
401(k) savings plan through Fidelity
\n
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\n
Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n
12 weeks of 100% Paid Parental leave
\n
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\n
Work-From-Home reimbursement to support team collaboration home office work
\n
\n
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Growth & Business Excellence","location":"Remote","team":"Client Success","allLocations":["Remote"]},"createdAt":1779299608547,"descriptionPlain":"Job Summary\nThe Director, Client Success is responsible for defining and scaling the service model for a portfolio-based segment of Included Health’s Client Success organization. This leader manages Client Success Managers serving a broad book of business and ensures clients continue to realize value through a repeatable, high-quality engagement model that balances strategic oversight with operational scale. The role partners cross-functionally to improve segmentation, coverage strategy, client journeys, and team effectiveness within the Client Success function. Success in this role requires strong people leadership, operational discipline, and the ability to evolve how value is delivered as the client portfolio grows.\nResponsibilities\nService Model Strategy & Scale\nDefine and evolve the Client Success service model for a portfolio-based segment, including segmentation, coverage approach, engagement cadences, and value-delivery motions for lower-ACV clients.\nDesign scalable ways for clients to experience the value of Included Health without relying on high-frequency 1:1 touchpoints.\nEstablish clear standards for how CSMs prioritize portfolios, manage risk, and deliver consistent client outcomes at scale.\nWork with Portfolio Manager and Client Programs Senior Manager to build and refine playbooks, workflows, and operating rhythms that improve efficiency while preserving a strong client experience.\nUse data, client feedback, and team insights to continuously improve the coverage model and delivery approach.\nTeam Leadership & Development\nLead, coach, and develop a team of Client Success Managers responsible for a large portfolio of clients.\nSet clear expectations and performance standards for client management, renewal readiness, risk mitigation, and value communication.\nBuild team capability in strategic account planning, executive communication, and scaled portfolio management.\nDrive accountability, engagement, and career development across the team.\nPartner with leadership on capacity planning, role clarity, and organizational design to support future growth.\nClient Value Delivery & Retention\nEnsure the team drives client adoption, value realization, and renewal readiness across the portfolio.\nMonitor client health and portfolio trends to identify risks, opportunities, and areas requiring intervention.\nDefine scalable approaches for business reviews, value storytelling, renewal support, and client communications appropriate to client size and complexity.\nMaintain a strong client experience by balancing consistency, personalization, and operational efficiency.\nServe as an escalation point for higher-risk client situations and guide the team through effective resolution plans.\nOperational Excellence & Cross-Functional Partnership\nPartner cross-functionally with Sales, Product, Marketing, Operations, and Finance to improve the end-to-end client experience.\nTranslate business needs into scalable processes, content, campaigns, and tooling that improve both client outcomes and internal efficiency.\nBuild and track performance metrics that measure team capacity, client engagement, retention risk, and portfolio health.\nLead initiatives that remove friction, improve handoffs, and strengthen the effectiveness of the Client Success function overall.\nIdentify opportunities to standardize, automate, or streamline work while maintaining quality and client value.\nSuggested replacement: Qualifications\n8+ years of experience in customer success, account management, client services, or related client-facing roles, preferably in healthcare, benefits, or SaaS environments\n5+ years of people leadership experience managing client-facing teams\nDemonstrated success designing or scaling service models, portfolio coverage strategies, or operational frameworks in a growing organization\nProven ability to balance strategic thinking with execution and operational follow-through\nStrong experience using data to drive prioritization, process improvement, and business decisions\nExcellent written and verbal communication skills, including the ability to influence cross-functional stakeholders and senior leaders\nStrong coaching, performance management, and team development capabilities\nExperience partnering effectively across Sales, Product, Marketing, Finance, and Operations\nComfort operating in a fast-paced environment with changing priorities and evolving business needs\nBachelor’s degree or equivalent experience preferred\n","description":"\n
Job Summary
\n
The Director, Client Success is responsible for defining and scaling the service model for a portfolio-based segment of Included Health’s Client Success organization. This leader manages Client Success Managers serving a broad book of business and ensures clients continue to realize value through a repeatable, high-quality engagement model that balances strategic oversight with operational scale. The role partners cross-functionally to improve segmentation, coverage strategy, client journeys, and team effectiveness within the Client Success function. Success in this role requires strong people leadership, operational discipline, and the ability to evolve how value is delivered as the client portfolio grows.
\n
Responsibilities
\n
Service Model Strategy & Scale
\n
\n- \n
Define and evolve the Client Success service model for a portfolio-based segment, including segmentation, coverage approach, engagement cadences, and value-delivery motions for lower-ACV clients.
\n \n- \n
Design scalable ways for clients to experience the value of Included Health without relying on high-frequency 1:1 touchpoints.
\n \n- \n
Establish clear standards for how CSMs prioritize portfolios, manage risk, and deliver consistent client outcomes at scale.
\n \n- \n
Work with Portfolio Manager and Client Programs Senior Manager to build and refine playbooks, workflows, and operating rhythms that improve efficiency while preserving a strong client experience.
\n \n- \n
Use data, client feedback, and team insights to continuously improve the coverage model and delivery approach.
\n \n
\n
Team Leadership & Development
\n
\n- \n
Lead, coach, and develop a team of Client Success Managers responsible for a large portfolio of clients.
\n \n- \n
Set clear expectations and performance standards for client management, renewal readiness, risk mitigation, and value communication.
\n \n- \n
Build team capability in strategic account planning, executive communication, and scaled portfolio management.
\n \n- \n
Drive accountability, engagement, and career development across the team.
\n \n- \n
Partner with leadership on capacity planning, role clarity, and organizational design to support future growth.
\n \n
\n
Client Value Delivery & Retention
\n
\n- \n
Ensure the team drives client adoption, value realization, and renewal readiness across the portfolio.
\n \n- \n
Monitor client health and portfolio trends to identify risks, opportunities, and areas requiring intervention.
\n \n- \n
Define scalable approaches for business reviews, value storytelling, renewal support, and client communications appropriate to client size and complexity.
\n \n- \n
Maintain a strong client experience by balancing consistency, personalization, and operational efficiency.
\n \n- \n
Serve as an escalation point for higher-risk client situations and guide the team through effective resolution plans.
\n \n
\n
Operational Excellence & Cross-Functional Partnership
\n
\n- \n
Partner cross-functionally with Sales, Product, Marketing, Operations, and Finance to improve the end-to-end client experience.
\n \n- \n
Translate business needs into scalable processes, content, campaigns, and tooling that improve both client outcomes and internal efficiency.
\n \n- \n
Build and track performance metrics that measure team capacity, client engagement, retention risk, and portfolio health.
\n \n- \n
Lead initiatives that remove friction, improve handoffs, and strengthen the effectiveness of the Client Success function overall.
\n \n- \n
Identify opportunities to standardize, automate, or streamline work while maintaining quality and client value.
\n \n
\n
Suggested replacement: Qualifications
\n
\n- \n
8+ years of experience in customer success, account management, client services, or related client-facing roles, preferably in healthcare, benefits, or SaaS environments
\n \n- \n
5+ years of people leadership experience managing client-facing teams
\n \n- \n
Demonstrated success designing or scaling service models, portfolio coverage strategies, or operational frameworks in a growing organization
\n \n- \n
Proven ability to balance strategic thinking with execution and operational follow-through
\n \n- \n
Strong experience using data to drive prioritization, process improvement, and business decisions
\n \n- \n
Excellent written and verbal communication skills, including the ability to influence cross-functional stakeholders and senior leaders
\n \n- \n
Strong coaching, performance management, and team development capabilities
\n \n- \n
Experience partnering effectively across Sales, Product, Marketing, Finance, and Operations
\n \n- \n
Comfort operating in a fast-paced environment with changing priorities and evolving business needs
\n \n- \n
Bachelor’s degree or equivalent experience preferred
\n \n
\n
\n
Job Summary
\n
The Director, Client Success is responsible for defining and scaling the service model for a portfolio-based segment of Included Health’s Client Success organization. This leader manages Client Success Managers serving a broad book of business and ensures clients continue to realize value through a repeatable, high-quality engagement model that balances strategic oversight with operational scale. The role partners cross-functionally to improve segmentation, coverage strategy, client journeys, and team effectiveness within the Client Success function. Success in this role requires strong people leadership, operational discipline, and the ability to evolve how value is delivered as the client portfolio grows.
\n
Responsibilities
\n
Service Model Strategy & Scale
\n
\n- \n
Define and evolve the Client Success service model for a portfolio-based segment, including segmentation, coverage approach, engagement cadences, and value-delivery motions for lower-ACV clients.
\n \n- \n
Design scalable ways for clients to experience the value of Included Health without relying on high-frequency 1:1 touchpoints.
\n \n- \n
Establish clear standards for how CSMs prioritize portfolios, manage risk, and deliver consistent client outcomes at scale.
\n \n- \n
Work with Portfolio Manager and Client Programs Senior Manager to build and refine playbooks, workflows, and operating rhythms that improve efficiency while preserving a strong client experience.
\n \n- \n
Use data, client feedback, and team insights to continuously improve the coverage model and delivery approach.
\n \n
\n
Team Leadership & Development
\n
\n- \n
Lead, coach, and develop a team of Client Success Managers responsible for a large portfolio of clients.
\n \n- \n
Set clear expectations and performance standards for client management, renewal readiness, risk mitigation, and value communication.
\n \n- \n
Build team capability in strategic account planning, executive communication, and scaled portfolio management.
\n \n- \n
Drive accountability, engagement, and career development across the team.
\n \n- \n
Partner with leadership on capacity planning, role clarity, and organizational design to support future growth.
\n \n
\n
Client Value Delivery & Retention
\n
\n- \n
Ensure the team drives client adoption, value realization, and renewal readiness across the portfolio.
\n \n- \n
Monitor client health and portfolio trends to identify risks, opportunities, and areas requiring intervention.
\n \n- \n
Define scalable approaches for business reviews, value storytelling, renewal support, and client communications appropriate to client size and complexity.
\n \n- \n
Maintain a strong client experience by balancing consistency, personalization, and operational efficiency.
\n \n- \n
Serve as an escalation point for higher-risk client situations and guide the team through effective resolution plans.
\n \n
\n
Operational Excellence & Cross-Functional Partnership
\n
\n- \n
Partner cross-functionally with Sales, Product, Marketing, Operations, and Finance to improve the end-to-end client experience.
\n \n- \n
Translate business needs into scalable processes, content, campaigns, and tooling that improve both client outcomes and internal efficiency.
\n \n- \n
Build and track performance metrics that measure team capacity, client engagement, retention risk, and portfolio health.
\n \n- \n
Lead initiatives that remove friction, improve handoffs, and strengthen the effectiveness of the Client Success function overall.
\n \n- \n
Identify opportunities to standardize, automate, or streamline work while maintaining quality and client value.
\n \n
\n
Suggested replacement: Qualifications
\n
\n- \n
8+ years of experience in customer success, account management, client services, or related client-facing roles, preferably in healthcare, benefits, or SaaS environments
\n \n- \n
5+ years of people leadership experience managing client-facing teams
\n \n- \n
Demonstrated success designing or scaling service models, portfolio coverage strategies, or operational frameworks in a growing organization
\n \n- \n
Proven ability to balance strategic thinking with execution and operational follow-through
\n \n- \n
Strong experience using data to drive prioritization, process improvement, and business decisions
\n \n- \n
Excellent written and verbal communication skills, including the ability to influence cross-functional stakeholders and senior leaders
\n \n- \n
Strong coaching, performance management, and team development capabilities
\n \n- \n
Experience partnering effectively across Sales, Product, Marketing, Finance, and Operations
\n \n- \n
Comfort operating in a fast-paced environment with changing priorities and evolving business needs
\n \n- \n
Bachelor’s degree or equivalent experience preferred
\n \n
\n
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Talent & Organization","location":"Remote","team":"Talent Management","allLocations":["Remote"]},"createdAt":1772484254995,"descriptionPlain":"Job Summary:\n\nIncluded Health is looking for a Compensation leader to oversee the strategy, design, and execution of our Compensation programs. This includes developing and driving all aspects of our Compensation, equity-based programs, variable pay, bonuses, and ensuring that our functional Compensation programs support our diverse team.\n \nThe successful candidate will have experience building and scaling core and innovative Compensation offerings that differentiate Included Health in the competitive talent market and drive business results.\n\n \nResponsibilities:\n\n• Set the Compensation strategy and philosophy for Included Health and execute that strategy to attract and retain great talent across all functions.\n\n• Develop, implement and train on our overall Equity strategy, increasing the understanding and attraction of our Equity Program and adapting that Program based on our results and Market conditions.\n \n• Lead all compensation processes including base and variable pay, clinical Compensation plans, merit, annual bonuses, equity, advise on sales compensation design, Board approvals and analysis, etc.\n \n• Lead the preparation and execution across TAO (Talent and Organization) of all Compensation Committee activities and Board updates\n \n• Understand current and emerging market trends to identify potential opportunities and gaps to differentiate Included Health in the industry\n \n• Develop a comprehensive, effective communications strategy to share compensation information with all of Included Health. \n\n• Manage a high-performing Compensation team including growing and developing a Manager.\n \n• Provide counsel, develop solutions (e.g., manager training for compensation conversations), and educational pieces and programs around compensation\n \n• Provide subject matter expertise and accurately interpret, counsel, communicate, and educate HR Business Partners, managers and executives on pay decisions, policy and guideline interpretations, and job evaluations.\n \n• Make recommendations and provide leadership for internal and external offers to attract and retain highly sought-after talent, including executives.\n \n• Work with the Legal and Finance teams as well as the Executive Compensation Consultant to design, update, and communicate executive compensation plans.\n \n• Partner with the Benefits team, Recruitment, Finance, and Leadership as it relates to compensation and equity, providing thought leadership and insights that shape the Company's Total Rewards strategy.\n \n• Select, implement and maintain the right systems and tools so that Included Health can continue to scale successfully. \n\n \nQualifications:\n\n• BA/BS and 10+ years in compensation, including 7+ years leading Compensation or Total Rewards teams in competitive talent markets. \n\n• Public company or Board/Comp Committee experience, including ownership of equity programs that drive attraction, retention, and performance.\n\n• Broad compensation expertise spanning executive compensation, base pay, equity, variable pay, performance management, job evaluation, and data-driven cost modeling. \n\n• Proven track record linking compensation strategy to business outcomes, partnering closely with Finance and senior business leaders to execute. \n\n• Recognized trusted advisor with strong, cross-functional stakeholder relationships; highly consultative, influential, and effective with senior leaders. \n\n• Advanced quantitative and data storytelling skills (expert in Excel; Workday preferred), able to synthesize complex data into clear, compelling narratives for executives. \n\n• Comfortable leading through change and ambiguity, building scalable structure and programs while ensuring regulatory and compliance requirements are met. \n\n• Experience selecting and managing vendors/RFPs in support of compensation and equity programs.\n \n• Ideal candidate has had experience with Clinical Compensation Programs in particular\n\n \nThe United States new hire base salary range for this full-time position is: $161,410 - $225,000 + bonus + equity + benefits\n\nBelow is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n\n\nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n \n","description":"Job Summary:
\n
\nIncluded Health is looking for a Compensation leader to oversee the strategy, design, and execution of our Compensation programs. This includes developing and driving all aspects of our Compensation, equity-based programs, variable pay, bonuses, and ensuring that our functional Compensation programs support our diverse team.
\n
\nThe successful candidate will have experience building and scaling core and innovative Compensation offerings that differentiate Included Health in the competitive talent market and drive business results.
\n
\n
\nResponsibilities:
\n
\n• Set the Compensation strategy and philosophy for Included Health and execute that strategy to attract and retain great talent across all functions.
\n
\n• Develop, implement and train on our overall Equity strategy, increasing the understanding and attraction of our Equity Program and adapting that Program based on our results and Market conditions.
\n
\n• Lead all compensation processes including base and variable pay, clinical Compensation plans, merit, annual bonuses, equity, advise on sales compensation design, Board approvals and analysis, etc.
\n
\n• Lead the preparation and execution across TAO (Talent and Organization) of all Compensation Committee activities and Board updates
\n
\n• Understand current and emerging market trends to identify potential opportunities and gaps to differentiate Included Health in the industry
\n
\n• Develop a comprehensive, effective communications strategy to share compensation information with all of Included Health.
\n
\n• Manage a high-performing Compensation team including growing and developing a Manager.
\n
\n• Provide counsel, develop solutions (e.g., manager training for compensation conversations), and educational pieces and programs around compensation
\n
\n• Provide subject matter expertise and accurately interpret, counsel, communicate, and educate HR Business Partners, managers and executives on pay decisions, policy and guideline interpretations, and job evaluations.
\n
\n• Make recommendations and provide leadership for internal and external offers to attract and retain highly sought-after talent, including executives.
\n
\n• Work with the Legal and Finance teams as well as the Executive Compensation Consultant to design, update, and communicate executive compensation plans.
\n
\n• Partner with the Benefits team, Recruitment, Finance, and Leadership as it relates to compensation and equity, providing thought leadership and insights that shape the Company's Total Rewards strategy.
\n
\n• Select, implement and maintain the right systems and tools so that Included Health can continue to scale successfully.
\n
\n
\nQualifications:
\n
\n• BA/BS and 10+ years in compensation, including 7+ years leading Compensation or Total Rewards teams in competitive talent markets.
\n
\n• Public company or Board/Comp Committee experience, including ownership of equity programs that drive attraction, retention, and performance.
\n
\n• Broad compensation expertise spanning executive compensation, base pay, equity, variable pay, performance management, job evaluation, and data-driven cost modeling.
\n
\n• Proven track record linking compensation strategy to business outcomes, partnering closely with Finance and senior business leaders to execute.
\n
\n• Recognized trusted advisor with strong, cross-functional stakeholder relationships; highly consultative, influential, and effective with senior leaders.
\n
\n• Advanced quantitative and data storytelling skills (expert in Excel; Workday preferred), able to synthesize complex data into clear, compelling narratives for executives.
\n
\n• Comfortable leading through change and ambiguity, building scalable structure and programs while ensuring regulatory and compliance requirements are met.
\n
\n• Experience selecting and managing vendors/RFPs in support of compensation and equity programs.
\n
\n• Ideal candidate has had experience with Clinical Compensation Programs in particular
\n
\n
\nThe United States new hire base salary range for this full-time position is: $161,410 - $225,000 + bonus + equity + benefits
\n
\nBelow is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
\n
\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\n
\nBenefits & Perks:
\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\nRemote-first culture
\n401(k) savings plan through Fidelity
\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n12 weeks of 100% Paid Parental leave
\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\nWork-From-Home reimbursement to support team collaboration home office work
\n
\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
","id":"d37ed542-a16e-42c4-ac40-0528c8aa2a73","lists":[],"text":"Director, Compensation","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Job Summary:
\n
\nIncluded Health is looking for a Compensation leader to oversee the strategy, design, and execution of our Compensation programs. This includes developing and driving all aspects of our Compensation, equity-based programs, variable pay, bonuses, and ensuring that our functional Compensation programs support our diverse team.
\n
\nThe successful candidate will have experience building and scaling core and innovative Compensation offerings that differentiate Included Health in the competitive talent market and drive business results.
\n
\n
\nResponsibilities:
\n
\n• Set the Compensation strategy and philosophy for Included Health and execute that strategy to attract and retain great talent across all functions.
\n
\n• Develop, implement and train on our overall Equity strategy, increasing the understanding and attraction of our Equity Program and adapting that Program based on our results and Market conditions.
\n
\n• Lead all compensation processes including base and variable pay, clinical Compensation plans, merit, annual bonuses, equity, advise on sales compensation design, Board approvals and analysis, etc.
\n
\n• Lead the preparation and execution across TAO (Talent and Organization) of all Compensation Committee activities and Board updates
\n
\n• Understand current and emerging market trends to identify potential opportunities and gaps to differentiate Included Health in the industry
\n
\n• Develop a comprehensive, effective communications strategy to share compensation information with all of Included Health.
\n
\n• Manage a high-performing Compensation team including growing and developing a Manager.
\n
\n• Provide counsel, develop solutions (e.g., manager training for compensation conversations), and educational pieces and programs around compensation
\n
\n• Provide subject matter expertise and accurately interpret, counsel, communicate, and educate HR Business Partners, managers and executives on pay decisions, policy and guideline interpretations, and job evaluations.
\n
\n• Make recommendations and provide leadership for internal and external offers to attract and retain highly sought-after talent, including executives.
\n
\n• Work with the Legal and Finance teams as well as the Executive Compensation Consultant to design, update, and communicate executive compensation plans.
\n
\n• Partner with the Benefits team, Recruitment, Finance, and Leadership as it relates to compensation and equity, providing thought leadership and insights that shape the Company's Total Rewards strategy.
\n
\n• Select, implement and maintain the right systems and tools so that Included Health can continue to scale successfully.
\n
\n
\nQualifications:
\n
\n• BA/BS and 10+ years in compensation, including 7+ years leading Compensation or Total Rewards teams in competitive talent markets.
\n
\n• Public company or Board/Comp Committee experience, including ownership of equity programs that drive attraction, retention, and performance.
\n
\n• Broad compensation expertise spanning executive compensation, base pay, equity, variable pay, performance management, job evaluation, and data-driven cost modeling.
\n
\n• Proven track record linking compensation strategy to business outcomes, partnering closely with Finance and senior business leaders to execute.
\n
\n• Recognized trusted advisor with strong, cross-functional stakeholder relationships; highly consultative, influential, and effective with senior leaders.
\n
\n• Advanced quantitative and data storytelling skills (expert in Excel; Workday preferred), able to synthesize complex data into clear, compelling narratives for executives.
\n
\n• Comfortable leading through change and ambiguity, building scalable structure and programs while ensuring regulatory and compliance requirements are met.
\n
\n• Experience selecting and managing vendors/RFPs in support of compensation and equity programs.
\n
\n• Ideal candidate has had experience with Clinical Compensation Programs in particular
\n
\n
\nThe United States new hire base salary range for this full-time position is: $161,410 - $225,000 + bonus + equity + benefits
\n
\nBelow is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
\n
\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\n
\nBenefits & Perks:
\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\nRemote-first culture
\n401(k) savings plan through Fidelity
\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n12 weeks of 100% Paid Parental leave
\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\nWork-From-Home reimbursement to support team collaboration home office work
\n
\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
","descriptionBodyPlain":"Job Summary:\n\nIncluded Health is looking for a Compensation leader to oversee the strategy, design, and execution of our Compensation programs. This includes developing and driving all aspects of our Compensation, equity-based programs, variable pay, bonuses, and ensuring that our functional Compensation programs support our diverse team.\n \nThe successful candidate will have experience building and scaling core and innovative Compensation offerings that differentiate Included Health in the competitive talent market and drive business results.\n\n \nResponsibilities:\n\n• Set the Compensation strategy and philosophy for Included Health and execute that strategy to attract and retain great talent across all functions.\n\n• Develop, implement and train on our overall Equity strategy, increasing the understanding and attraction of our Equity Program and adapting that Program based on our results and Market conditions.\n \n• Lead all compensation processes including base and variable pay, clinical Compensation plans, merit, annual bonuses, equity, advise on sales compensation design, Board approvals and analysis, etc.\n \n• Lead the preparation and execution across TAO (Talent and Organization) of all Compensation Committee activities and Board updates\n \n• Understand current and emerging market trends to identify potential opportunities and gaps to differentiate Included Health in the industry\n \n• Develop a comprehensive, effective communications strategy to share compensation information with all of Included Health. \n\n• Manage a high-performing Compensation team including growing and developing a Manager.\n \n• Provide counsel, develop solutions (e.g., manager training for compensation conversations), and educational pieces and programs around compensation\n \n• Provide subject matter expertise and accurately interpret, counsel, communicate, and educate HR Business Partners, managers and executives on pay decisions, policy and guideline interpretations, and job evaluations.\n \n• Make recommendations and provide leadership for internal and external offers to attract and retain highly sought-after talent, including executives.\n \n• Work with the Legal and Finance teams as well as the Executive Compensation Consultant to design, update, and communicate executive compensation plans.\n \n• Partner with the Benefits team, Recruitment, Finance, and Leadership as it relates to compensation and equity, providing thought leadership and insights that shape the Company's Total Rewards strategy.\n \n• Select, implement and maintain the right systems and tools so that Included Health can continue to scale successfully. \n\n \nQualifications:\n\n• BA/BS and 10+ years in compensation, including 7+ years leading Compensation or Total Rewards teams in competitive talent markets. \n\n• Public company or Board/Comp Committee experience, including ownership of equity programs that drive attraction, retention, and performance.\n\n• Broad compensation expertise spanning executive compensation, base pay, equity, variable pay, performance management, job evaluation, and data-driven cost modeling. \n\n• Proven track record linking compensation strategy to business outcomes, partnering closely with Finance and senior business leaders to execute. \n\n• Recognized trusted advisor with strong, cross-functional stakeholder relationships; highly consultative, influential, and effective with senior leaders. \n\n• Advanced quantitative and data storytelling skills (expert in Excel; Workday preferred), able to synthesize complex data into clear, compelling narratives for executives. \n\n• Comfortable leading through change and ambiguity, building scalable structure and programs while ensuring regulatory and compliance requirements are met. \n\n• Experience selecting and managing vendors/RFPs in support of compensation and equity programs.\n \n• Ideal candidate has had experience with Clinical Compensation Programs in particular\n\n \nThe United States new hire base salary range for this full-time position is: $161,410 - $225,000 + bonus + equity + benefits\n\nBelow is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n\n\nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n \n","hostedUrl":"https://jobs.lever.co/includedhealth/d37ed542-a16e-42c4-ac40-0528c8aa2a73","applyUrl":"https://jobs.lever.co/includedhealth/d37ed542-a16e-42c4-ac40-0528c8aa2a73/apply"},{"additionalPlain":"About Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Engineering","location":"Remote","team":"Software Engineering","allLocations":["Remote"]},"createdAt":1775755499280,"description":"","descriptionPlain":"","id":"ae8a7d42-1c1a-4e63-ae98-f1a1527b9400","lists":[{"text":"What You'll Do","content":"\nGrow one or more engineering teams focused on critical areas of our virtual care platform.\nCollaborate with Product, Design, and Data teams to define long-term vision and roadmap.\nGuide technical strategy and architecture decisions that ensure scalability, performance, and progress.\nHire and develop engineering talent while promoting an inclusive and accountable team culture.\nPartner across the organization to influence product direction, resourcing, and prioritization.\nImprove engineering processes, quality, and reliability.\n"},{"text":"What We're Looking For","content":"\nProven engineering leadership at scale – 7+ years of experience in software engineering, including 5+ years in people leadership. You've led multiple teams or company-level initiatives\nStrategic and systems-level thinker – You're comfortable zooming out to align technical strategy with product and business goals. You identify gaps, shape long-term plans, and lead cross-team architecture decisions.\nExperience driving product impact – You've led teams through ambiguous problem spaces and delivered high-quality, user-facing products that move metrics.\nTeam builder and culture shaper – You've hired, developed, and retained strong talent. You foster a culture of psychological safety, accountability, and continuous improvement.\nTechnical depth – You can engage on architecture and implementation decisions, while also considering trade-offs across cost, velocity, and value delivery.\n"},{"text":"Physical/Cognitive Requirements:","content":"\nPrompt and regular attendance at assigned work location.\nAbility to remain seated in a stationary position for prolonged periods.\nRequires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.\nNo heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.\nAbility to interact with leadership, employees, and members in an appropriate manner.\n"}],"text":"Engineering Manager, Care Platform","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/includedhealth/ae8a7d42-1c1a-4e63-ae98-f1a1527b9400","applyUrl":"https://jobs.lever.co/includedhealth/ae8a7d42-1c1a-4e63-ae98-f1a1527b9400/apply"},{"additionalPlain":"About Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time, Part-Time","department":"Clinical & Behavioral Health","location":"Remote","team":"General Interest","allLocations":["Remote"]},"createdAt":1673449762379,"descriptionPlain":"Included Health is looking for Licensed Behavioral Health Clinicians (Psychologists and Master Level Therapists) to join our growing team whose mission is to raise the standard of healthcare for everyone, everywhere. We are looking for individuals who are passionate about caring for patients through their healthcare journey and ensuring needs are met with industry-leading interventions.\n \nJoin our talent community to express your interest and get connected with our team!\n","description":"Included Health is looking for Licensed Behavioral Health Clinicians (Psychologists and Master Level Therapists) to join our growing team whose mission is to raise the standard of healthcare for everyone, everywhere. We are looking for individuals who are passionate about caring for patients through their healthcare journey and ensuring needs are met with industry-leading interventions.
\n
\nJoin our talent community to express your interest and get connected with our team!
","id":"adff81a9-67be-4b48-aea7-49fe9878d43f","lists":[],"text":"General Interest - Clinical & Behavioral Health","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Included Health is looking for Licensed Behavioral Health Clinicians (Psychologists and Master Level Therapists) to join our growing team whose mission is to raise the standard of healthcare for everyone, everywhere. We are looking for individuals who are passionate about caring for patients through their healthcare journey and ensuring needs are met with industry-leading interventions.
\n
\nJoin our talent community to express your interest and get connected with our team!
","descriptionBodyPlain":"Included Health is looking for Licensed Behavioral Health Clinicians (Psychologists and Master Level Therapists) to join our growing team whose mission is to raise the standard of healthcare for everyone, everywhere. We are looking for individuals who are passionate about caring for patients through their healthcare journey and ensuring needs are met with industry-leading interventions.\n \nJoin our talent community to express your interest and get connected with our team!\n","hostedUrl":"https://jobs.lever.co/includedhealth/adff81a9-67be-4b48-aea7-49fe9878d43f","applyUrl":"https://jobs.lever.co/includedhealth/adff81a9-67be-4b48-aea7-49fe9878d43f/apply"},{"additionalPlain":"The base salary range for this full-time position is $190,000 – $220,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nBonus \nEquity\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"\n
The base salary range for this full-time position is $190,000 – $220,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).
\n
For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.
\nBenefits & Perks:
\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\nBonus
\nEquity
\nRemote-first culture
\n401(k) savings plan through Fidelity
\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n12 weeks of 100% Paid Parental leave
\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\nWork-From-Home reimbursement to support team collaboration home office work
\n
\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Talent & Organization","location":"Remote","team":"Talent Acquisition","allLocations":["Remote"]},"createdAt":1765480786095,"descriptionPlain":"We are seeking a Manager, Executive Recruiting to help evolve the future of our Executive Search function at Included Health. This is a unique opportunity to build and elevate a high-impact capability while remaining hands-on and leading a small but growing team.\n \nThis role will report directly to the Vice President, Talent Acquisition, serving as a strategic partner to our executive leadership team and a key driver of high-quality, efficient, and inclusive executive hiring. You will manage a targeted portfolio of senior-level searches while creating the frameworks, processes, and best practices that support our next stage of organizational growth.\n","description":"We are seeking a Manager, Executive Recruiting to help evolve the future of our Executive Search function at Included Health. This is a unique opportunity to build and elevate a high-impact capability while remaining hands-on and leading a small but growing team.
\n
\nThis role will report directly to the Vice President, Talent Acquisition, serving as a strategic partner to our executive leadership team and a key driver of high-quality, efficient, and inclusive executive hiring. You will manage a targeted portfolio of senior-level searches while creating the frameworks, processes, and best practices that support our next stage of organizational growth.
","id":"9b11dfdd-ea9f-4e08-a7e1-056cca4c67a6","lists":[{"text":"Responsibilities:","content":"\nLead and execute 2–4 executive-level searches at a time, including defining search strategy, aligning with stakeholders, developing candidate pipelines, assessing talent, and driving the end-to-end process.\nServe as a trusted advisor to C-suite and senior business leaders, offering insight into talent markets, candidate evaluation, and search strategy.\nDeliver curated, top-tier candidate slates aligned with Included Health’s mission, values, and leadership competencies while fostering an exceptional candidate experience that reflects the high bar of our organization.\nManage and develop a small team, including direct oversight of at least one recruiter initially, with growth planned over time.\nCoach team members on research excellence, candidate engagement, stakeholder management, and executive assessment.\nFoster a culture of quality, transparency, operational discipline, and continuous improvement within the Executive Recruiting function.\nHelp build and refine the Executive Search function—introducing standardized tools, processes, operating mechanisms, and reporting.\nEstablish best practices for research, calibration, interview design, and candidate assessment.\nUse data, reporting, and insights to track performance, identify opportunities, and inform leadership decision-making.\nPartner with Talent Acquisition leadership to strengthen succession planning, internal mobility, and long-term talent strategy.\nBuild strong, trust-based relationships with senior leaders across the business.\nRepresent Included Health within the executive talent market, cultivating strong candidate and industry networks.\nCultivate partnerships with investors and their Talent Partners to enhance referral pipelines and broaden executive talent reach.\nManage and partner with retained search firms when appropriate, ensuring alignment, accountability, and high-quality outcomes.\nProvide executive-level search updates, talent maps, and competitive insights to leadership.\n"},{"text":"Qualifications:","content":"\n8-10 years of recruiting experience, including 3+ years dedicated to executive recruiting.\n2+ years of hands-on management experience leading recruiting teams or research functions.\nDemonstrated success delivering VP/C-level searches in tech, healthcare, or high-growth environments.\nBlend of in-house executive recruiting and retained search experience strongly preferred.\nStrong sourcing and market mapping skills with the ability to engage passive executive talent.\nExceptional communication, influencing, and relationship-building skills with senior leaders.\nHigh level of judgment, confidentiality, and professionalism.\nTrack record of building or improving processes within a recruiting or search function.\nDemonstrated commitment to diversity, equity, and inclusion in search practices.\n"}],"text":"Manager, Executive Recruiting","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"We are seeking a Manager, Executive Recruiting to help evolve the future of our Executive Search function at Included Health. This is a unique opportunity to build and elevate a high-impact capability while remaining hands-on and leading a small but growing team.
\n
\nThis role will report directly to the Vice President, Talent Acquisition, serving as a strategic partner to our executive leadership team and a key driver of high-quality, efficient, and inclusive executive hiring. You will manage a targeted portfolio of senior-level searches while creating the frameworks, processes, and best practices that support our next stage of organizational growth.
","descriptionBodyPlain":"We are seeking a Manager, Executive Recruiting to help evolve the future of our Executive Search function at Included Health. This is a unique opportunity to build and elevate a high-impact capability while remaining hands-on and leading a small but growing team.\n \nThis role will report directly to the Vice President, Talent Acquisition, serving as a strategic partner to our executive leadership team and a key driver of high-quality, efficient, and inclusive executive hiring. You will manage a targeted portfolio of senior-level searches while creating the frameworks, processes, and best practices that support our next stage of organizational growth.\n","hostedUrl":"https://jobs.lever.co/includedhealth/9b11dfdd-ea9f-4e08-a7e1-056cca4c67a6","applyUrl":"https://jobs.lever.co/includedhealth/9b11dfdd-ea9f-4e08-a7e1-056cca4c67a6/apply"},{"additionalPlain":"The base salary range for this full-time position is $132,060 – $172,872 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\nIn addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n \n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"\n
The base salary range for this full-time position is $132,060 – $172,872 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).
\n
For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.
\n
In addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process.
\n
\n\n
Benefits & Perks:
\n
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\n
\n- Remote-first culture
\n- 401(k) savings plan through Fidelity
\n- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\n- Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n- 12 weeks of 100% Paid Parental leave
\n- Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\n- Work-From-Home reimbursement to support team collaboration home office work
\n
\n
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Talent & Organization","location":"Remote","team":"Talent Acquisition","allLocations":["Remote"]},"createdAt":1779819559644,"description":"","descriptionPlain":"","id":"2dd009ab-91d3-40e7-b143-211dbeb10315","lists":[{"text":"Talent technology strategy and infrastructure","content":"\nOwn and evolve the Talent Acquisition systems roadmap across ATS, sourcing tools, scheduling solutions, analytics, and workflow automation.\nEnsure our systems are configured to scale, integrate cleanly, and support a high-quality recruiter, hiring manager, and candidate experience.\nMove our function beyond tool administration and toward thoughtful systems architecture.\n"},{"text":"AI, automation, and innovation","content":"\nIdentify, pilot, and scale AI and automation opportunities across the recruiting lifecycle.\nPush the team to challenge legacy ways of working and rethink manual processes through technology.\nTranslate recruiter pain points into practical solutions that improve speed, quality, and consistency.\n"},{"text":"Build vs. buy decision-making","content":"\nEvaluate when to purchase external tools versus build lighter-weight internal solutions or workflows.\nLead vendor assessments with a strong lens on ROI, usability, security, integration, and long-term fit.\nMake clear recommendations on what to keep, optimize, consolidate, or sunset across the TA tech stack.\n"},{"text":"Efficiency and recruiter productivity","content":"\nDrive initiatives that reduce administrative burden and increase recruiter capacity.\nPartner with recruiting leaders to identify where friction exists in the funnel and solve for it at the systems or workflow level.\nFocus particularly on areas where automation can unlock scale, improve service levels, and reduce rework.\n"},{"text":"Cross-functional partnership","content":"\nServe as the primary Talent Acquisition Operations partner to teams such as HR Operations, IT, Security, Procurement, Finance, and Legal.\nLead cross-functional change management for systems, process, and tooling decisions.\n"},{"text":"Team leadership and operating model design","content":"\nHelp shape what Talent Operations should own in the future and how work should be structured across the team.\nCoach and develop talent operations team members while creating clear ownership, priorities, and accountability.\nBuild a function that is more strategic, technical, and future-oriented than reactive or purely task-based.\n"},{"text":"What Great Looks Like","content":"\nTalent Operations is viewed as a strategic driver of efficiency and innovation, not just a support function.\nRecruiters spend less time on low-value administrative work and more time on high-impact talent work.\nThe TA tech stack is simpler, more integrated, and governed with clear ROI expectations.\nAI and automation are actively improving workflow speed, consistency, and scalability.\nThe function has a clear point of view on where to invest, where to consolidate, and how to evolve for the future.\n"},{"text":"Qualifications:","content":"\n6+ years of experience in Talent Operations, Recruiting Operations, People Systems, HR Technology, or a related field.\nExperience owning or heavily influencing ATS strategy, recruiting systems, vendor evaluation, and process automation.\nStrong technical fluency with recruiting tools, system integrations, AI agent building, workflow design, and reporting.\nDemonstrated success assessing and implementing new technologies, especially AI-enabled tools.\nStrong business judgment with the ability to weigh cost, complexity, scalability, and ROI.\nProven ability to lead cross-functional initiatives and influence through data and structured thinking.\nExperience managing or mentoring team members and helping a function evolve through change.\n"},{"text":"The Profile We're Looking For:","content":"\nCurious about where Talent Operations and AI are headed\nStrategic in how they think about future-state team and system design\nTechnical enough to understand tooling, integrations, and automation opportunities\nCommercially minded in how they evaluate spend and vendor value\nPractical in translating ideas into real operating improvements\nBold enough to challenge the status quo and move the function forward\n"},{"text":"Physical/Cognitive Requirements:","content":"\nTravel: under 10% (key conferences, internal onsites, etc.).\nPrompt and regular attendance at assigned work location.\nCapability to remain seated in a stationary position for prolonged periods.\nEye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.\nNo heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \\/ laptop) may be required.\nCapability to work with leadership, employees, and members in an appropriate manner.\n"}],"text":"Manager, Talent Operations","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/includedhealth/2dd009ab-91d3-40e7-b143-211dbeb10315","applyUrl":"https://jobs.lever.co/includedhealth/2dd009ab-91d3-40e7-b143-211dbeb10315/apply"},{"additionalPlain":" \nThe United States new hire base salary target range for this full-time position are: $188,270 - $288,048 + bonus + equity + benefits\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: \nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n \n#LI-Remote \n#Remote \n#Telehealth \n#AssociateMedicalDirector\n#HealthcareJobs \n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"
\nThe United States new hire base salary target range for this full-time position are: $188,270 - $288,048 + bonus + equity + benefits
\n
\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data.
\n
\nBenefits & Perks:
\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\nRemote-first culture
\n401(k) savings plan through Fidelity
\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n12 weeks of 100% Paid Parental leave
\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\nWork-From-Home reimbursement to support team collaboration home office work
\n
\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
\n#LI-Remote
\n#Remote
\n#Telehealth
\n#AssociateMedicalDirector
\n#HealthcareJobs
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Strategy and Services","allLocations":["Remote"]},"createdAt":1779731406950,"descriptionPlain":"About Included Health\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation to millions of members throughout the country. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community no matter where they are in their health journey or what type of care they need—from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.\n \nPosition Overview\nThe Medical Director - Clinical Affairs serves as a vital strategic clinical partner bridging Included Health, our strategic clients, and external stakeholders. This role is designed for a visionary physician-leader who can think of new and creative ways—leveraging data and technology—to improve the healthcare experience in a way that promotes better clinical and financial outcomes.\nThe ideal candidate will not only represent the value of Included Health’s clinical offerings to support growth and retention but will also act as an executive-level clinical advisor to our most complex clients. They will translate population health data into actionable clinical campaigns, clinically steer multi-vendor ecosystems (including TPAs and carriers), and collaborate with internal business strategy teams to scale repeatable clinical solutions in the market.\n","description":"About Included Health
\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation to millions of members throughout the country. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community no matter where they are in their health journey or what type of care they need—from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
\n
\nPosition Overview
\nThe Medical Director - Clinical Affairs serves as a vital strategic clinical partner bridging Included Health, our strategic clients, and external stakeholders. This role is designed for a visionary physician-leader who can think of new and creative ways—leveraging data and technology—to improve the healthcare experience in a way that promotes better clinical and financial outcomes.
\nThe ideal candidate will not only represent the value of Included Health’s clinical offerings to support growth and retention but will also act as an executive-level clinical advisor to our most complex clients. They will translate population health data into actionable clinical campaigns, clinically steer multi-vendor ecosystems (including TPAs and carriers), and collaborate with internal business strategy teams to scale repeatable clinical solutions in the market.
","id":"1d4ee2b9-d3c4-46a4-8e3c-c5906c536214","lists":[{"text":"Key Responsibilities:","content":"\n
Pillar 1: Clinical Stewardship & Support for Strategic Clients
\n\n
\nExecutive Advisory: Serve as a trusted clinical thought leader for strategic enterprise clients, advising executive committees on topics such as clinical policy guardrails, healthcare AI integration, and benefits strategy.
\n\n
\nPopulation Health Strategy & Analytics: Analyze population utilization data to develop strategies, rising-risk briefs, and clinical campaign designs that alter the cost and health trajectory of client populations.
\n\n
\nHigh-Stakes Case Support: Manage the high-stakes, high-visibility, or high-dollar case desk—providing clinical case memos, peer-to-peer discussions, and member-facing clinical framing guidance.
\n\n
\nPopulation Health Informatics & Efficiency: Review aggregate member health and claims data to uncover systemic inefficiencies and low-value care patterns, providing plan sponsors with clinical guidance on how to optimize their benefit ecosystem.
\n\n
\nJoint Vendor Stewardship: Lead multi-vendor clinical rounds bringing together Included Health, client HR leaders, third-party administrators (TPAs), carriers, and other point-solutions to align on clinical action plans.
\n\n
\nClinically Led HCC Management: Direct the clinical narrative around High Cost Claimants (HCC) within client populations, moving HCC efforts from static reporting to active, clinically led member support.
\n\n\n
\n
Pillar 2: Growth Strategy & Support for Sales and External Partners
\n\n
\nSales & Retention Enablement: Partner with Sales and Client Success teams during high-stakes prospect pitches and renewal cycles to showcase the clinical and economic value of our programs, driving upsells, revenue generation, and customer retention.
\n\n
\nExternal Representation: Represent Included Health at national conferences, industry events, and seminars to showcase our clinical performance, navigation, and virtual care capabilities.
\n\n
\nEducational Engagement: Develop and deliver highly engaging educational materials and clinical presentations for clients, healthcare professionals, and public stakeholders.
\n\n\n
Pillar 3: Internal Support & Business Strategy
\n\n
\nScalable Clinical Strategy: Partner directly with the Business Strategy team to evaluate external vendors, co-develop our clinical strategy, identify emerging market needs, and determine what clinical offerings can be delivered effectively at scale.
\n\n\n
\n
\n
\n
\n
Health Plan Strategy & Market Integration: Leverage health plan and TPA expertise to build out consistent, structured clinical support for the health plan side of our business, assisting with ecosystem integration, strategic carrier collaborations, and the expansion of innovative models like Alternative Plan Design (APD).
\n
\n
Professional Background / Requirements
\n\n
\nEducation: Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) degree.
\n\n
\nClinical Experience: Minimum of 5 years of post-residency clinical experience. High-quality clinical baseline across a wide range of medical conditions is highly preferred to support high-stakes case navigation.
\n\n
\nLicensure: Active medical license in good standing in state of residence. Must maintain board certification in primary specialty throughout employment.
\n\n
\nTravel: Willingness to travel up to twice per month for 1-2 days each (averaged over the year) for client engagements and conferences, occasionally with short notice.
\n\n\n
Specialized Expertise (Highly Preferred)
\n\n
\nClinical Consulting & Strategy: Proven experience in clinical consulting through experience such as corporate/health plan Medical Director, clinical SME in the digital health field, or through work in healthcare consulting.
\n\n
\nHealth Plan & TPA Acumen: Deep working knowledge of Health Plans, TPAs, and commercial benefit ecosystems, with direct experience in Alternative Plan Design (APD) or health plan client support.
\n\n
\nPopulation Health and Claims Acumen: Experience analyzing healthcare claims, utilization reports, or clinical data to pull out population trends, track clinical quality, and identify opportunities to improve healthcare spend.
\n\n
\nDigital Health Expertise: Comprehensive understanding of the digital health landscape, emerging clinical technology trends (including AI in care), and virtual care delivery models.
\n\n\n
\n\n
\nCommercial Mindset: Ability to balance clinical excellence with business scalability, understanding how to transition high-touch clinical concepts into standardized, repeatable, and value-driven offerings.
\n\n
\nElite Communication: Exceptional verbal and written communication skills, with a proven ability to translate complex clinical data, policies, or cases into clear, compelling narratives for non-clinical corporate executives.
\n\n
\nRelationship Management & Influence: Strong cross-functional collaboration skills with the ability to influence internal peers (Sales, Product, Finance, Marketing, Strategy) and manage delicate multi-vendor dynamics.
\n\n\n
About Included Health
\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation to millions of members throughout the country. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community no matter where they are in their health journey or what type of care they need—from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
\n
\nPosition Overview
\nThe Medical Director - Clinical Affairs serves as a vital strategic clinical partner bridging Included Health, our strategic clients, and external stakeholders. This role is designed for a visionary physician-leader who can think of new and creative ways—leveraging data and technology—to improve the healthcare experience in a way that promotes better clinical and financial outcomes.
\nThe ideal candidate will not only represent the value of Included Health’s clinical offerings to support growth and retention but will also act as an executive-level clinical advisor to our most complex clients. They will translate population health data into actionable clinical campaigns, clinically steer multi-vendor ecosystems (including TPAs and carriers), and collaborate with internal business strategy teams to scale repeatable clinical solutions in the market.
","descriptionBodyPlain":"About Included Health\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation to millions of members throughout the country. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community no matter where they are in their health journey or what type of care they need—from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.\n \nPosition Overview\nThe Medical Director - Clinical Affairs serves as a vital strategic clinical partner bridging Included Health, our strategic clients, and external stakeholders. This role is designed for a visionary physician-leader who can think of new and creative ways—leveraging data and technology—to improve the healthcare experience in a way that promotes better clinical and financial outcomes.\nThe ideal candidate will not only represent the value of Included Health’s clinical offerings to support growth and retention but will also act as an executive-level clinical advisor to our most complex clients. They will translate population health data into actionable clinical campaigns, clinically steer multi-vendor ecosystems (including TPAs and carriers), and collaborate with internal business strategy teams to scale repeatable clinical solutions in the market.\n","hostedUrl":"https://jobs.lever.co/includedhealth/1d4ee2b9-d3c4-46a4-8e3c-c5906c536214","applyUrl":"https://jobs.lever.co/includedhealth/1d4ee2b9-d3c4-46a4-8e3c-c5906c536214/apply"},{"additionalPlain":"Pay: The United States new hire hourly rate for this contract position is: $21.00\n \nBenefits: Medical and Dental, will be provided and managed by Contracting Agency.\n \nYou can become eligible to transition to a permanent position after 5 months of contract work.\n \nOur compensation & benefits include:\n \nExcellent medical, dental, and vision insurance, plus extensive benefits through our own product (IH4IH) from day one including free virtual primary care, urgent care, and behavioral health.\n \nSupport via our Employee Assistance Program and the Golden Ticket program for family and friends.\n \nWe offer competitive salaries with a new hire rate of $24.10 per hour, reflecting expanded responsibilities and our commitment to a living wage.\n \nA work-from-home (WFH) stipend to cover your internet expenses and a 401(k) plan with a 50% match on your contributions, up to 6%.\n \nPaid time off, generous parental leave, company-wide holidays, and paid volunteer time.\n \nAs a rapidly expanding company, we offer numerous opportunities for career advancement and professional development.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"Pay: The United States new hire hourly rate for this contract position is: $21.00
\n
\nBenefits: Medical and Dental, will be provided and managed by Contracting Agency.
\n
\nYou can become eligible to transition to a permanent position after 5 months of contract work.
\n
\nOur compensation & benefits include:
\n
\nExcellent medical, dental, and vision insurance, plus extensive benefits through our own product (IH4IH) from day one including free virtual primary care, urgent care, and behavioral health.
\n
\nSupport via our Employee Assistance Program and the Golden Ticket program for family and friends.
\n
\nWe offer competitive salaries with a new hire rate of $24.10 per hour, reflecting expanded responsibilities and our commitment to a living wage.
\n
\nA work-from-home (WFH) stipend to cover your internet expenses and a 401(k) plan with a 50% match on your contributions, up to 6%.
\n
\nPaid time off, generous parental leave, company-wide holidays, and paid volunteer time.
\n
\nAs a rapidly expanding company, we offer numerous opportunities for career advancement and professional development.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Ops/Member Care","location":"Remote","team":"Member Care","allLocations":["Remote"]},"createdAt":1777306436428,"descriptionPlain":"Included Health is on a mission to raise the standard of healthcare for everyone. We simplify healthcare by combining virtual and in-person care with expert navigation, comprehensive support, and technology that makes it easier for members to get the right care at the right time.\n \nOur Member Care Advocates (MCAs) are some of the most visible representatives of this mission, helping members feel seen, supported, and confident in navigating their benefits and care options. MCAs are a trusted guide, helping members navigate the fundamentals of their healthcare benefits while delivering high-quality, empathetic support in a high-volume environment. This role requires strong critical thinking and ownership to navigate member needs effectively.\n \nThis is a remote position and requires a secure, distraction-free home office.\n \nNew MCA hires start their role in an 3-week paid training period with a strict schedule of 10 a.m. - 7 p.m. EST, Monday - Friday. Upon completion of the 3-week training period, employees will transition to their regular schedule as outlined during their offer and onboarding process. Missing work, leaving early, or arriving late without proper notice is considered an unplanned absence. Please note: No planned time off is permitted during the training period.\n","description":"Included Health is on a mission to raise the standard of healthcare for everyone. We simplify healthcare by combining virtual and in-person care with expert navigation, comprehensive support, and technology that makes it easier for members to get the right care at the right time.
\n
\nOur Member Care Advocates (MCAs) are some of the most visible representatives of this mission, helping members feel seen, supported, and confident in navigating their benefits and care options. MCAs are a trusted guide, helping members navigate the fundamentals of their healthcare benefits while delivering high-quality, empathetic support in a high-volume environment. This role requires strong critical thinking and ownership to navigate member needs effectively.
\n
\nThis is a remote position and requires a secure, distraction-free home office.
\n
\nNew MCA hires start their role in an 3-week paid training period with a strict schedule of 10 a.m. - 7 p.m. EST, Monday - Friday. Upon completion of the 3-week training period, employees will transition to their regular schedule as outlined during their offer and onboarding process. Missing work, leaving early, or arriving late without proper notice is considered an unplanned absence. Please note: No planned time off is permitted during the training period.
","id":"6c4f1994-afa2-46d6-82ac-7b7a152d4809","lists":[{"text":"Responsibilities","content":"\nProvide Member-Centered Support in a High-Volume Environment: Answer inbound calls respectfully and empathetically, using clear, plain language to help members feel confident and informed.\nResolve Core Member Issues: Address a broad range of member needs, including:\n\nExplaining benefits coverage, cost-sharing concepts (deductibles, copays, coinsurance, and out-of-pocket maximums), and basic eligibility details.\nFinding and confirming in-network providers, updating account information, and providing simple status updates on existing requests.\nConnecting members to available programs (such as virtual care) by guiding them through standard enrollment or scheduling steps.\n\n\nOwn Issues and Empower Members: Resolve clearly defined questions end-to-end using established workflows and scripting, while educating members to reduce future confusion and repeat contacts.\nLeverage Tools and Resources: Navigate Included Health systems, knowledge bases, and carrier portals to research questions and identify the right next step. Accurately document interactions and follow-up actions, ensuring clear, concise notes that enable continuity of care across the team.\nDeliver Consistent Quality: Meet or exceed expectations for quality audits and member satisfaction (MSAT), while clearly articulating Included Health's mission and commitment to reducing friction in healthcare.\n"},{"text":"Qualifications","content":"\nBachelor's degree with a minimum of 2 years of customer service or healthcare experience, OR 5 years of relevant experience in healthcare or benefits navigation.\nComfortable handling a high volume of inbound calls throughout the day using VoIP phone systems (e.g., CXOne).\nStrong familiarity with Google Workspace, Apple products, and customer relationship management (CRM) software, with the ability to learn proprietary tools quickly.\nExceptional customer service skills, with the ability to act as a member advocate, de-escalate challenging situations, and maintain a professional, friendly demeanor.\nStrong verbal communication skills for phone interactions, including the ability to explain benefits, processes, and next steps clearly and confidently.\nStrong written communication skills in English for accurate, clear documentation of member interactions.\nDemonstrated ability to think critically within defined workflows, identify when something doesn't look right, and use available resources to resolve well-scoped issues.\nComfortable gathering information, asking clarifying questions, and structuring a clear summary when additional follow-up by other teams is needed.\nUnderstands and follows HIPAA guidelines and maintains member confidentiality at all times.\nAbility to work from a secure, distraction-free home office with reliable internet, and the discipline to succeed in a remote environment.\nMust be able to complete the 3-week paid training period with no planned time off permitted. Training is 10 a.m. - 7 p.m. EST Monday - Friday.\n"}],"text":"Member Care Advocate (MCA)","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Included Health is on a mission to raise the standard of healthcare for everyone. We simplify healthcare by combining virtual and in-person care with expert navigation, comprehensive support, and technology that makes it easier for members to get the right care at the right time.
\n
\nOur Member Care Advocates (MCAs) are some of the most visible representatives of this mission, helping members feel seen, supported, and confident in navigating their benefits and care options. MCAs are a trusted guide, helping members navigate the fundamentals of their healthcare benefits while delivering high-quality, empathetic support in a high-volume environment. This role requires strong critical thinking and ownership to navigate member needs effectively.
\n
\nThis is a remote position and requires a secure, distraction-free home office.
\n
\nNew MCA hires start their role in an 3-week paid training period with a strict schedule of 10 a.m. - 7 p.m. EST, Monday - Friday. Upon completion of the 3-week training period, employees will transition to their regular schedule as outlined during their offer and onboarding process. Missing work, leaving early, or arriving late without proper notice is considered an unplanned absence. Please note: No planned time off is permitted during the training period.
","descriptionBodyPlain":"Included Health is on a mission to raise the standard of healthcare for everyone. We simplify healthcare by combining virtual and in-person care with expert navigation, comprehensive support, and technology that makes it easier for members to get the right care at the right time.\n \nOur Member Care Advocates (MCAs) are some of the most visible representatives of this mission, helping members feel seen, supported, and confident in navigating their benefits and care options. MCAs are a trusted guide, helping members navigate the fundamentals of their healthcare benefits while delivering high-quality, empathetic support in a high-volume environment. This role requires strong critical thinking and ownership to navigate member needs effectively.\n \nThis is a remote position and requires a secure, distraction-free home office.\n \nNew MCA hires start their role in an 3-week paid training period with a strict schedule of 10 a.m. - 7 p.m. EST, Monday - Friday. Upon completion of the 3-week training period, employees will transition to their regular schedule as outlined during their offer and onboarding process. Missing work, leaving early, or arriving late without proper notice is considered an unplanned absence. Please note: No planned time off is permitted during the training period.\n","hostedUrl":"https://jobs.lever.co/includedhealth/6c4f1994-afa2-46d6-82ac-7b7a152d4809","applyUrl":"https://jobs.lever.co/includedhealth/6c4f1994-afa2-46d6-82ac-7b7a152d4809/apply"},{"additionalPlain":"About Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Ops/Member Care","location":"Remote","team":"Member Care","allLocations":["Remote"]},"createdAt":1777309167005,"description":"","descriptionPlain":"","id":"621936e4-eead-4b35-87c0-8422b6fa3cd5","lists":[{"text":"Responsibilities","content":"\n\n
Provide Member-Centered Support in a High-Volume Environment: Answer inbound calls from English and Spanish-speaking members respectfully and empathetically, using clear, plain language to help members feel confident and informed.\nResolve Core Member Issues: Address a broad range of member needs, including:\n\nExplaining benefits coverage, cost-sharing concepts (deductibles, copays, coinsurance, and out-of-pocket maximums), and basic eligibility details in member's preferred language.\nFinding and confirming in-network providers, updating account information, and providing simple status updates on existing requests.\nConnecting members to available programs (such as virtual care) by guiding them through standard enrollment or scheduling steps.\n\n\nOwn Issues and Empower Members: Resolve clearly defined questions end-to-end using established workflows and scripting, while educating members to reduce future confusion and repeat contacts.\nLeverage Tools and Resources: Navigate Included Health systems, knowledge bases, and carrier portals to research questions and identify the right next step. Accurately document interactions and follow-up actions, ensuring clear, concise notes that enable continuity of care across the team.\nDeliver Consistent Quality: Meet or exceed expectations for quality audits and member satisfaction (MSAT), while clearly articulating Included Health’s mission and commitment to reducing friction in healthcare.\n\n"},{"text":"Qualifications","content":"\nBilingual proficiency; full fluency in both English and Spanish is required.\nBachelor’s degree with a minimum of 2 years of customer service or healthcare experience, OR 5 years of relevant experience in healthcare or benefits navigation.\nComfortable handling a high volume of inbound calls throughout the day using VoIP phone systems (e.g., CXOne).\nStrong familiarity with Google Workspace, Apple products, and customer relationship management (CRM) software, with the ability to learn proprietary tools quickly.\nExceptional customer service skills, with the ability to act as a member advocate, de-escalate challenging situations, and maintain a professional, friendly demeanor.\nStrong verbal communication skills for phone interactions, including the ability to explain benefits, processes, and next steps clearly and confidently.\nStrong written communication skills in English for accurate, clear documentation of member interactions.\nDemonstrated ability to think critically within defined workflows, identify when something doesn’t look right, and use available resources to resolve well-scoped issues.\nComfortable gathering information, asking clarifying questions, and structuring a clear summary when additional follow-up by other teams is needed.\nUnderstands and follows HIPAA guidelines and maintains member confidentiality at all times.\nAbility to work from a secure, distraction-free home office with reliable internet, and the discipline to succeed in a remote environment.\nMust be able to complete the 3-week paid training period with no planned time off permitted. Training is 10 a.m. - 7 p.m. EST Monday - Friday.\n"}],"text":"Member Care Advocate (MCA) - Bilingual","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/includedhealth/621936e4-eead-4b35-87c0-8422b6fa3cd5","applyUrl":"https://jobs.lever.co/includedhealth/621936e4-eead-4b35-87c0-8422b6fa3cd5/apply"},{"additionalPlain":"The United States new hire base salary target range for this full-time position is:\n$73,700 - $103,180 + equity + benefits\n \n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"The United States new hire base salary target range for this full-time position is:
\n$73,700 - $103,180 + equity + benefits
\n
\n
\nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\nBenefits & Perks:
\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\nRemote-first culture
\n401(k) savings plan through Fidelity
\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")
\n12 weeks of 100% Paid Parental leave
\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\nWork-From-Home reimbursement to support team collaboration home office work
\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Team","allLocations":["Remote"]},"createdAt":1769109553964,"descriptionPlain":"We're looking for Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n#LI-Remote\n","description":"We're looking for Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.
\n#LI-Remote
","id":"bdcd833a-ef6d-42ac-8d89-d874cfdeda5b","lists":[{"text":"Responsibilities:","content":"\nDeliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.\nCreate impactful care plans together with members and our diverse care team, and help members achieve the desired goals.\nHelp members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.\nPartner with the members' local providers to ensure coordinated care.\nProvide compassionate, longitudinal follow-up care, building supportive relationships.\nAssist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.\nCoordinate necessary resources that holistically address members' problems, whether clinical or social\n"},{"text":"Qualifications:","content":"\nBachelor of Science in Nursing (BSN).\n5+ years of experience in nursing\n2+ years experience working in care management\nMust reside in a compact NLC state.\nActive Compact RN license in good standing with the nursing board of their state.\nWillingness to become (and maintain) licensure in multiple states.\nWork until 9-6PM PST\nBe comfortable discussing several medical conditions and experience with populations across the age ranges\nSpanish speaking desirable\nExperience working remotely, and strong competence and ability to use multiple computer/medical record systems.\nBe empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.\nWe are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.\nStrictly follow security and HIPAA regulations to protect our patients' medical information.\nBe pleasant, responsive, and willing to work with and learn from our team.\nA lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.\nEfficient at writing medical information in easy-to-understand, patient-centric language.\n"},{"text":"Physical/Cognitive Requirements","content":"\nPrompt and regular attendance at assigned work location.\nCapability to remain seated in a stationary position for prolonged periods.\nEye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.\nNo heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \\/ laptop) may be required.\nCapability to work with leadership, employees, and members in an appropriate manner.\n"}],"text":"Nurse Care Manager, Adult","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"We're looking for Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.
\n#LI-Remote
","descriptionBodyPlain":"We're looking for Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n#LI-Remote\n","hostedUrl":"https://jobs.lever.co/includedhealth/bdcd833a-ef6d-42ac-8d89-d874cfdeda5b","applyUrl":"https://jobs.lever.co/includedhealth/bdcd833a-ef6d-42ac-8d89-d874cfdeda5b/apply"},{"additionalPlain":"The base salary range for this full-time position is $145,750 – $196,044 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"\n
The base salary range for this full-time position is $145,750 – $196,044 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).
\n
For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.
\n
Benefits & Perks:
\n
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\n
\n- Remote-first culture
\n- 401(k) savings plan through Fidelity
\n- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\n- Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n- 12 weeks of 100% Paid Parental leave
\n- Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\n- Work-From-Home reimbursement to support team collaboration home office work
\n
\n
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Finance","location":"Remote","team":"Corporate Strategy","allLocations":["Remote"]},"createdAt":1780417791832,"descriptionPlain":"As the Partnership Strategy & Integration Manager, you will play a critical execution-focused role within Included Health’s external partnership strategy, reporting into the Senior Director of Partnership Strategy & Incubation. You will own the day-to-day work to identify, evaluate, contract, and integrate external partners that accelerate Value (ie impact on Total Cost of Care) and Growth for Included Health.\n \nAs part of your role, you will support the execution of our long-term partnership strategy in helping to shape the future growth path of the organization.\n","description":"\n
As the Partnership Strategy & Integration Manager, you will play a critical execution-focused role within Included Health’s external partnership strategy, reporting into the Senior Director of Partnership Strategy & Incubation. You will own the day-to-day work to identify, evaluate, contract, and integrate external partners that accelerate Value (ie impact on Total Cost of Care) and Growth for Included Health.
\n
\n
As part of your role, you will support the execution of our long-term partnership strategy in helping to shape the future growth path of the organization.
\n
\n
\n- \n
Market Scan & Partner Sourcing
\n\n- \n
Conduct structured market scans by category to identify, segment, and prioritize potential partners that can increase TCOC impact and revenue potential.
\n \n- \n
Build and maintain a partner landscape view and pipeline, including competitive mapping, differentiation, and fit with Included Health’s strategy.
\n \n\n\n- \n
Business Case Development & Deal Support
\n\n- \n
Support early-stage business case development for new and expanded partnerships, including revenue potential, ROI on integration, and impact on TCOC, member experience, and growth.
\n \n- \n
Partner with Finance, Strategy, and Product to model scenarios, sensitivity analyses, and commercial structures (e.g., fee models, performance incentives).
\n \n\n\n- \n
Contracting & Process Management
\n\n- \n
Own process management for the contracting and execution phase of prioritized partnerships, ensuring alignment and momentum from term sheet through signature and handoff into implementation.
\n \n- \n
Coordinate workflows across Legal, InfoSec, Privacy, Finance, and business owners to keep negotiations on track, unblock issues, and maintain visibility on risks, dependencies, and decisions.
\n \n- \n
Maintain source-of-truth documentation (trackers, status dashboards, key terms summaries) for active and prospective partnerships.
\n \n\n\n- \n
Ecosystem Integration & Launch Execution
\n\n- \n
Lead Ecosystem Integration workstreams for your portfolio of partners, working closely with EPDD, Implementations, Marketing, Enablement, Client Success, and Sales to ensure seamless technical integrations, operational readiness, and launch success.
\n \n- \n
Define and document end-to-end process flows across Included Health and partner teams (eligibility, data exchange, referral or steerage flows, reporting, issue management, etc.).
\n \n- \n
Partner with Product and Engineering to align on integration scope, timelines, and requirements, ensuring partner capabilities are accurately reflected in our products and member experiences.
\n \n- \n
Work with Marketing and Enablement to develop GTM materials (playbooks, FAQs, sales collateral, positioning) that clearly articulate partner value propositions and integration details.
\n \n\n\n- \n
Cross-Functional Collaboration & Relationship Support
\n\n- \n
Serve as a central coordination point for internal stakeholders on your partner portfolio, ensuring alignment between Sales, Client Success, EPDD, Care, and Strategy on use cases, targeting, and deployment.
\n \n- \n
Support senior leaders in relationship management with key partners by preparing materials for QBRs, steering committees, and executive touchpoints, and by tracking follow-ups and action items.
\n \n\n\n- \n
Metrics, Reporting & Continuous Improvement
\n\n- \n
Partner with Analytics and Finance to define and track KPIs for your partnerships (e.g., pipeline, bookings influenced by partners, engagement, utilization, TCOC impact, NPS/member experience).
\n \n- \n
Monitor performance against business cases and surface insights to inform renewals, expansions, and product roadmap decisions.
\n \n- \n
Continuously refine partnership processes (from sourcing through integration) to increase speed, quality of execution, and scalability.
\n \n\n\n\n
\n
\n- \n
Bachelor’s degree or equivalent practical experience.
\n \n- \n
6–8+ years of relevant professional experience in healthcare consulting, partnerships, business development, strategy, or a related field, ideally with exposure to payers, TPAs, PBMs, or digital health solutions.
\n \n- \n
Demonstrated experience managing complex, cross-functional projects from concept through execution (e.g., integrations, partnerships, or large implementations).
\n \n- \n
Strong analytical abilities and instincts, with comfort building business cases, ROI models, and performance dashboards using tools such as Excel or Google Sheets; familiarity with BI tools and comfort using AI tools in day-to-day work is a plus.
\n \n- \n
Natural ability to build effective relationships, influence without authority, and collaborate across diverse stakeholder groups (Product, Engineering, Legal, Sales, Client Success, external partners).
\n \n- \n
Ability to operate comfortably in ambiguity, adapt quickly, and thrive in a fast-paced, high-growth environment.
\n \n- \n
Excellent written and verbal communication skills, with a track record of creating clear, executive-ready materials and driving alignment across senior stakeholders.
\n \n- \n
Deep passion for raising the standard of healthcare and improving member experience and outcomes.
\n \n\n
\n
Physical Requirements: Stamina, strength, mobility, manual dexterity, vision, hearing, environmental factors.
\n
\n- \n
Ability to effectively communicate and engage with others, with accommodations available for visual or auditory impairments
\n \n- \n
Ability to handle physical tasks related to the job, with accommodations provided as needed.
\n \n- \n
Ability to respond effectively to changing situations, with accommodations available for varying response times.
\n \n- \n
Prompt and regular attendance at assigned work location.
\n \n- \n
Ability to remain seated in a stationary position for prolonged periods.
\n \n- \n
Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
\n \n- \n
No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
\n \n\nCognitive Requirements: Problem-solving, decision-making, attention to detail, critical thinking, communication skills, stress tolerance.
\n\n- \n
Facilitate communication and collaboration with clients and stakeholders.
\n \n- \n
Adaptability to different work environments, with support provided for managing workload and pace
\n \n- \n
Ability to maintain focus and attention on tasks, with accommodations available for individuals with attention-related conditions.
\n \n- \n
Ability to interact with leadership, employees, and members in an appropriate manner.
\n \n\n
\n
As the Partnership Strategy & Integration Manager, you will play a critical execution-focused role within Included Health’s external partnership strategy, reporting into the Senior Director of Partnership Strategy & Incubation. You will own the day-to-day work to identify, evaluate, contract, and integrate external partners that accelerate Value (ie impact on Total Cost of Care) and Growth for Included Health.
\n
\n
As part of your role, you will support the execution of our long-term partnership strategy in helping to shape the future growth path of the organization.
\n
The United States compensation for this Independent Contractor Position is $206 per visit hour. Your recruiter will share more about the compensation for this role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Contractor","department":"Behavioral Health","location":"Remote","team":"Psychiatry","allLocations":["Remote"]},"createdAt":1759333751397,"descriptionPlain":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey. \n \nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.\n","description":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey.
\n
\nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.
","id":"19b15d7f-b92d-45bb-ac14-c15a54b636ab","lists":[{"text":"Responsibilities:","content":"\nAssess patients through a video-based encounter\nPerform virtual comprehensive mental health evaluations, compile patient medical data, including health history and mental status examination findings\nPsychotropic medication management including evaluation of patient medical history, and medication response, adherence and tolerability for each individual patient treated\nDevelop and implement behavioral health treatment plans, evaluate results of mental health assessments, and provide medication management to patients\nCollect, record and maintain sensitive patient information such as examination results, medical history and reports\nConduct monthly chart reviews as part of our peer review QA process, as assigned\n"},{"text":"Qualifications and Requirements:","content":"\nActive and unrestricted M.D. or D.O. medical license in the state of residence required\nGraduate of ACGME-accredited psychiatry residency program\nKeep up-to-date with continuing medical education\nComfortability navigating video-conferencing platforms and willingness to learn new technology, such as Athena\nExperience with technology and an understanding of digital tools and platforms\n"}],"text":"Psychiatrist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey.
\n
\nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.
","descriptionBodyPlain":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey. \n \nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.\n","hostedUrl":"https://jobs.lever.co/includedhealth/19b15d7f-b92d-45bb-ac14-c15a54b636ab","applyUrl":"https://jobs.lever.co/includedhealth/19b15d7f-b92d-45bb-ac14-c15a54b636ab/apply"},{"additionalPlain":"The United States compensation for this Independent Contractor Position is $206 per visit hour. Your recruiter will share more about the compensation for this role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"The United States compensation for this Independent Contractor Position is $206 per visit hour. Your recruiter will share more about the compensation for this role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Contractor","department":"Behavioral Health","location":"Georgia","team":"Psychiatry","allLocations":["Georgia"]},"createdAt":1776445936415,"descriptionPlain":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey. \n \nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.\n","description":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey.
\n
\nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.
","id":"371dcf5d-4923-418a-b575-37021e3d3ad6","lists":[{"text":"Responsibilities:","content":"\nAssess patients through a video-based encounter\nPerform virtual comprehensive mental health evaluations, compile patient medical data, including health history and mental status examination findings\nPsychotropic medication management including evaluation of patient medical history, and medication response, adherence and tolerability for each individual patient treated\nDevelop and implement behavioral health treatment plans, evaluate results of mental health assessments, and provide medication management to patients\nCollect, record and maintain sensitive patient information such as examination results, medical history and reports\nConduct monthly chart reviews as part of our peer review QA process, as assigned\n"},{"text":"Qualifications and Requirements:","content":"\nActive and unrestricted M.D. or D.O. medical license in the state of residence required\nGraduate of ACGME-accredited psychiatry residency program\nKeep up-to-date with continuing medical education\nComfortability navigating video-conferencing platforms and willingness to learn new technology, such as Athena\nExperience with technology and an understanding of digital tools and platforms\n"}],"text":"Psychiatrist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey.
\n
\nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.
","descriptionBodyPlain":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey. \n \nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.\n","hostedUrl":"https://jobs.lever.co/includedhealth/371dcf5d-4923-418a-b575-37021e3d3ad6","applyUrl":"https://jobs.lever.co/includedhealth/371dcf5d-4923-418a-b575-37021e3d3ad6/apply"},{"additionalPlain":"The United States compensation for this Independent Contractor Position is $206 per visit hour. Your recruiter will share more about the compensation for this role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"The United States compensation for this Independent Contractor Position is $206 per visit hour. Your recruiter will share more about the compensation for this role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Contractor","department":"Behavioral Health","location":"Texas","team":"Psychiatry","allLocations":["Texas"]},"createdAt":1776446223100,"descriptionPlain":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey. \n \nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.\n","description":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey.
\n
\nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.
","id":"6e522bd8-5dad-4be2-87fe-d775c6ea8c46","lists":[{"text":"Responsibilities:","content":"\nAssess patients through a video-based encounter\nPerform virtual comprehensive mental health evaluations, compile patient medical data, including health history and mental status examination findings\nPsychotropic medication management including evaluation of patient medical history, and medication response, adherence and tolerability for each individual patient treated\nDevelop and implement behavioral health treatment plans, evaluate results of mental health assessments, and provide medication management to patients\nCollect, record and maintain sensitive patient information such as examination results, medical history and reports\nConduct monthly chart reviews as part of our peer review QA process, as assigned\n"},{"text":"Qualifications and Requirements:","content":"\nActive and unrestricted M.D. or D.O. medical license in the state of residence required\nGraduate of ACGME-accredited psychiatry residency program\nKeep up-to-date with continuing medical education\nComfortability navigating video-conferencing platforms and willingness to learn new technology, such as Athena\nExperience with technology and an understanding of digital tools and platforms\n"}],"text":"Psychiatrist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey.
\n
\nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.
","descriptionBodyPlain":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey. \n \nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.\n","hostedUrl":"https://jobs.lever.co/includedhealth/6e522bd8-5dad-4be2-87fe-d775c6ea8c46","applyUrl":"https://jobs.lever.co/includedhealth/6e522bd8-5dad-4be2-87fe-d775c6ea8c46/apply"},{"additionalPlain":"The United States compensation for this Independent Contractor Position is $206 per visit hour. Your recruiter will share more about the compensation for this role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"The United States compensation for this Independent Contractor Position is $206 per visit hour. Your recruiter will share more about the compensation for this role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Contractor","department":"Behavioral Health","location":"Washington","team":"Psychiatry","allLocations":["Washington"]},"createdAt":1776446040382,"descriptionPlain":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey. \n \nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.\n","description":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey.
\n
\nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.
","id":"f4ae6258-b23c-4f8e-856a-a843f1a5a930","lists":[{"text":"Responsibilities:","content":"\nAssess patients through a video-based encounter\nPerform virtual comprehensive mental health evaluations, compile patient medical data, including health history and mental status examination findings\nPsychotropic medication management including evaluation of patient medical history, and medication response, adherence and tolerability for each individual patient treated\nDevelop and implement behavioral health treatment plans, evaluate results of mental health assessments, and provide medication management to patients\nCollect, record and maintain sensitive patient information such as examination results, medical history and reports\nConduct monthly chart reviews as part of our peer review QA process, as assigned\n"},{"text":"Qualifications and Requirements:","content":"\nActive and unrestricted M.D. or D.O. medical license in the state of residence required\nGraduate of ACGME-accredited psychiatry residency program\nKeep up-to-date with continuing medical education\nComfortability navigating video-conferencing platforms and willingness to learn new technology, such as Athena\nExperience with technology and an understanding of digital tools and platforms\n"}],"text":"Psychiatrist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey.
\n
\nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.
","descriptionBodyPlain":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey. \n \nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.\n","hostedUrl":"https://jobs.lever.co/includedhealth/f4ae6258-b23c-4f8e-856a-a843f1a5a930","applyUrl":"https://jobs.lever.co/includedhealth/f4ae6258-b23c-4f8e-856a-a843f1a5a930/apply"},{"additionalPlain":" \n#LI-REMOTE \n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"
\n#LI-REMOTE
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Contractor","department":"Clinical & Behavioral Health","location":"Remote","team":"General Interest","allLocations":["Remote"]},"createdAt":1770141608607,"descriptionPlain":"Included Health is seeking experienced and mission-driven licensed Mental Health Therapists to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.\n \nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.\n \nWhat to Expect:\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.\n \nMinimum Requirements:\n-Must be fully licensed in the state your reside in\n-Must be fully licensed independently for a minimum of 2 years\n-Must have been practicing individual therapy within the last year\n","description":"Included Health is seeking experienced and mission-driven licensed Mental Health Therapists to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.
\n
\nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.
\n
\nWhat to Expect:
\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.
\n
\nMinimum Requirements:
\n-Must be fully licensed in the state your reside in
\n-Must be fully licensed independently for a minimum of 2 years
\n-Must have been practicing individual therapy within the last year
","id":"6f97a19f-c047-426e-9237-9c67829eacbf","lists":[],"salaryRange":{"min":63.09,"max":63.09,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Mental Health Therapist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Included Health is seeking experienced and mission-driven licensed Mental Health Therapists to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.
\n
\nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.
\n
\nWhat to Expect:
\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.
\n
\nMinimum Requirements:
\n-Must be fully licensed in the state your reside in
\n-Must be fully licensed independently for a minimum of 2 years
\n-Must have been practicing individual therapy within the last year
","descriptionBodyPlain":"Included Health is seeking experienced and mission-driven licensed Mental Health Therapists to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.\n \nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.\n \nWhat to Expect:\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.\n \nMinimum Requirements:\n-Must be fully licensed in the state your reside in\n-Must be fully licensed independently for a minimum of 2 years\n-Must have been practicing individual therapy within the last year\n","hostedUrl":"https://jobs.lever.co/includedhealth/6f97a19f-c047-426e-9237-9c67829eacbf","applyUrl":"https://jobs.lever.co/includedhealth/6f97a19f-c047-426e-9237-9c67829eacbf/apply"},{"additionalPlain":"#LI-Remote \n#Remote \n#VirtualCare \n#Telehealth \n#NursePractitioner \n#HealthcareJobs \n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"#LI-Remote
\n#Remote
\n#VirtualCare
\n#Telehealth
\n#NursePractitioner
\n#HealthcareJobs
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time, Part-Time","department":"Clinical & Behavioral Health","location":"Remote","team":"General Interest","allLocations":["Remote"]},"createdAt":1747073851820,"descriptionPlain":"Included Health is seeking experienced and mission-driven Nurse Practitioners to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.\n \nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.\n \nWhat to Expect:\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.\n \n \n","description":"Included Health is seeking experienced and mission-driven Nurse Practitioners to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.
\n
\nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.
\n
\nWhat to Expect:
\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.
\n
\n
","id":"551b7230-5147-4a33-bec0-2ad2ff0b8b96","lists":[{"text":"Minimum Requirements: ","content":"\nActive Nurse Practitioner (NP) license with maintained Registered Nurse (RN) licensure within state of residence, in accordance with state requirements\nBoard certified - Current national certification as a Family Nurse Practitioner through AANP or ANCC\nActive RN compact license\n3+ years of clinical experience as a Nurse Practitioner in primary care or urgent care \nExperience and ability to treat all ages across the lifespan (newborn-geriatric) \nActive multi-state licensure preferred \nMust maintain active Medicare status\n"}],"text":"Remote Nurse Practitioner","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Included Health is seeking experienced and mission-driven Nurse Practitioners to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.
\n
\nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.
\n
\nWhat to Expect:
\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.
\n
\n
","descriptionBodyPlain":"Included Health is seeking experienced and mission-driven Nurse Practitioners to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.\n \nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.\n \nWhat to Expect:\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.\n \n \n","hostedUrl":"https://jobs.lever.co/includedhealth/551b7230-5147-4a33-bec0-2ad2ff0b8b96","applyUrl":"https://jobs.lever.co/includedhealth/551b7230-5147-4a33-bec0-2ad2ff0b8b96/apply"},{"additionalPlain":"#LI-Remote \n#Remote \n#VirtualCare \n#Telehealth \n#Physician \n#HealthcareJobs \n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"#LI-Remote
\n#Remote
\n#VirtualCare
\n#Telehealth
\n#Physician
\n#HealthcareJobs
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time, Part-Time","department":"Clinical & Behavioral Health","location":"Remote","team":"General Interest","allLocations":["Remote"]},"createdAt":1747079669716,"descriptionPlain":"Included Health is seeking experienced and mission-driven Remote Physicians to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.\n \nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.\n \nWhat to Expect:\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.\n","description":"Included Health is seeking experienced and mission-driven Remote Physicians to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.
\n
\nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.
\n
\nWhat to Expect:
\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.
","id":"d25e620b-fbd9-4c89-8517-e2a5f660148c","lists":[{"text":"Minimum Requirements: ","content":"\nCompletion of a 3-year Family Medicine, Internal Medicine, or Emergency Medicine residency\nActive ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics\n3+ years post residency experience in Urgent Care or Primary Care outpatient setting\nActive and unrestricted state medical license in state of residence; residing in an IMLC state is required\nMulti-state licensure preferred \nExperience and ability to provide care for all ages across the lifespan (newborn to geriatric) \nMust maintain Medicare active status\n"}],"text":"Remote Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Included Health is seeking experienced and mission-driven Remote Physicians to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.
\n
\nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.
\n
\nWhat to Expect:
\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.
","descriptionBodyPlain":"Included Health is seeking experienced and mission-driven Remote Physicians to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.\n \nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.\n \nWhat to Expect:\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.\n","hostedUrl":"https://jobs.lever.co/includedhealth/d25e620b-fbd9-4c89-8517-e2a5f660148c","applyUrl":"https://jobs.lever.co/includedhealth/d25e620b-fbd9-4c89-8517-e2a5f660148c/apply"},{"additionalPlain":"Pay:\n \nThe United States new hire base salary target ranges for this full-time position are:\n \nZone A: $128,130 - $180,990+ equity + benefits\nZone B: $140,943 - $199,089 + equity + benefits\nZone C: $153,756 - $217,188 + equity + benefits\nZone D: $166,569 - $235,287 + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\n \nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"Pay:
\n
\nThe United States new hire base salary target ranges for this full-time position are:
\n
\nZone A: $128,130 - $180,990+ equity + benefits
\nZone B: $140,943 - $199,089 + equity + benefits
\nZone C: $153,756 - $217,188 + equity + benefits
\nZone D: $166,569 - $235,287 + equity + benefits
\n
\nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
\n
\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\nBenefits & Perks:
\n
\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\nRemote-first culture
\n401(k) savings plan through Fidelity
\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")
\n12 weeks of 100% Paid Parental leave
\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\nWork-From-Home reimbursement to support team collaboration home office work
\n
\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"department":"Security","location":"Remote","team":"Cyber Security","allLocations":["Remote"]},"createdAt":1766178179872,"descriptionPlain":"The Senior Security Engineer is a hands-on, high-impact technical role responsible for designing, implementing, and automating robust security controls across our application stack and cloud environments (primarily AWS, with GCP considerations).\n \nYou will strengthen our end-to-end security posture by proactively identifying and remediating vulnerabilities, developing advanced security solutions across the SDLC through production, and building scalable automation using Python, Go, Terraform, and Tines. Your work will directly contribute to the prevention of unauthorized PHI access and exfiltration, helping us evolve toward a proactive defense model.\n \nThis is a remote role reporting to the Senior Manager, Security Engineering and plays a critical role in advancing our overall security maturity and resilience.\n","description":"The Senior Security Engineer is a hands-on, high-impact technical role responsible for designing, implementing, and automating robust security controls across our application stack and cloud environments (primarily AWS, with GCP considerations).
\n
\nYou will strengthen our end-to-end security posture by proactively identifying and remediating vulnerabilities, developing advanced security solutions across the SDLC through production, and building scalable automation using Python, Go, Terraform, and Tines. Your work will directly contribute to the prevention of unauthorized PHI access and exfiltration, helping us evolve toward a proactive defense model.
\n
\nThis is a remote role reporting to the Senior Manager, Security Engineering and plays a critical role in advancing our overall security maturity and resilience.
","id":"52d003b5-b635-4950-9d1b-7aa988ac9c8f","lists":[{"text":"Responsibilities:","content":"\nDesign, build, and implement Just-in-Time (JIT) access controls and Privileged Access Management (PAM) workflows to eliminate standing privileged accounts in production.\nConduct platform permission reviews and implement a least-privilege access model for cloud and application roles.\nEnsure 100% of production access requests and approvals are captured in audit logs.\nLead the implementation, tuning, and operation of security tools in the CI/CD pipeline, including SAST, DAST, SCA, and secrets scanning.\nDevelop custom SAST rules to detect specific, high-risk flaw patterns, such as authorization bypasses or insecure PII/PHI handling.\nPartner with engineering to deploy IDE plugins and automated PR checks that block sensitive data exposure before deployment.\nConduct manual security code reviews for high-risk features and cryptographic implementations.\nDesign, build, and maintain automation for the end-to-end vulnerability management lifecycle.\nEngineer automated workflows to triage, validate, and assign new vulnerabilities\nDevelop and maintain security automation scripts, tools, and services in Python or Go to streamline security operations and compliance checks.\nPartner with SecOps to build high-fidelity SIEM correlation rules and automated response playbooks.\nDesign, implement, and maintain encryption strategies for data at rest and in transit, ensuring PHI is protected in compliance with HIPAA.\nManage the cryptographic key lifecycle and administer key management systems\nDesign and implement secure cloud network architectures (VPCs, subnets, security groups, NACLs) and network segmentation strategies.\nLead the remediation of cloud security findings\nImplement and manage a centralized security control plane\nDesign and implement Data Loss Prevention (DLP) policies for endpoints and cloud services to protect against sensitive data exfiltration.\nDesign and enforce security configurations and hardening standards for diverse operating systems (macOS, Windows, Linux) via MDM/UEM platforms.\nManage and tune endpoint security solutions, including EDR/XDR (e.g., CrowdStrike).\nLead threat modeling sessions for new features and conduct secure design reviews of system architectures, applications, and APIs.\nAct as an embedded security partner and subject matter expert for product and platform teams, providing technical guidance and mentorship.\nDevelop and manage security programs for emerging risks, including SaaS security and AI security.\n"},{"text":"Required Qualifications:","content":"\n6+ years of experience in security engineering, with hands-on expertise in both application security and cloud security (AWS strongly preferred).\nStrong proficiency in at least one scripting or programming language (Python or Go preferred) for security automation.\nDemonstrable experience in two or more of the following core areas: 1) Application & SDLC Security, specifically with SAST, DAST, and SCA tools (e.g., Semgrep, Snyk, Burp Suite) and CI/CD automation; 2) Security Automation & Engineering using SOAR platforms (e.g., Tines) and Terraform; 3) Cloud Security (AWS/GCP) with a focus on designing secure cloud-native services (VPCs, IAM, WAF, CSPM); 4) Identity & Encryption, including JIT access controls, PAM, and cryptographic key lifecycles; or 5) Endpoint & Data Security utilizing EDR/XDR, DLP, and MDM solutions.\nExperience securing containerized environments (Docker, Kubernetes).\nPrevious experience in healthcare, fintech, or other highly regulated industries\nExcellent communication skills, with the ability to explain complex security risks to both technical and non-technical stakeholders.\n"},{"text":"Preferred Qualifications:","content":"\nExperience with mobile application security (iOS/Android).\nFamiliarity with AI security principles and governing LLM usage.\nExperience building or managing a SaaS security (SSPM) program.\nBackground in software development, DevOps, or Site Reliability Engineering.\nExperience with incident response, threat hunting, and forensics.\nRelevant security certifications such as: CISSP, GIAC certifications (GWAPT, GPEN, GCIH), AWS Certified Security – Specialty or GCP Professional Cloud Security Engineer, OSCP, CEH, or other offensive security certifications\nContributions to open-source security projects or active participation in the security community\n"},{"text":"Physical/Cognitive Requirements:","content":"\nCapability to remain seated in a stationary position for prolonged periods.\nEye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.\nCapability to work with leadership, employees, and members in an appropriate manner.\n"}],"text":"Senior Security Engineer","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"The Senior Security Engineer is a hands-on, high-impact technical role responsible for designing, implementing, and automating robust security controls across our application stack and cloud environments (primarily AWS, with GCP considerations).
\n
\nYou will strengthen our end-to-end security posture by proactively identifying and remediating vulnerabilities, developing advanced security solutions across the SDLC through production, and building scalable automation using Python, Go, Terraform, and Tines. Your work will directly contribute to the prevention of unauthorized PHI access and exfiltration, helping us evolve toward a proactive defense model.
\n
\nThis is a remote role reporting to the Senior Manager, Security Engineering and plays a critical role in advancing our overall security maturity and resilience.
","descriptionBodyPlain":"The Senior Security Engineer is a hands-on, high-impact technical role responsible for designing, implementing, and automating robust security controls across our application stack and cloud environments (primarily AWS, with GCP considerations).\n \nYou will strengthen our end-to-end security posture by proactively identifying and remediating vulnerabilities, developing advanced security solutions across the SDLC through production, and building scalable automation using Python, Go, Terraform, and Tines. Your work will directly contribute to the prevention of unauthorized PHI access and exfiltration, helping us evolve toward a proactive defense model.\n \nThis is a remote role reporting to the Senior Manager, Security Engineering and plays a critical role in advancing our overall security maturity and resilience.\n","hostedUrl":"https://jobs.lever.co/includedhealth/52d003b5-b635-4950-9d1b-7aa988ac9c8f","applyUrl":"https://jobs.lever.co/includedhealth/52d003b5-b635-4950-9d1b-7aa988ac9c8f/apply"},{"additionalPlain":"Pay:\nThe United States new hire base salary target ranges for this full-time position are:\nZone A: $149,450 - $211,100 + equity + benefits\nZone B: $164,395 - $232,210 + equity + benefits\nZone C: $179,340 - $253,320 + equity + benefits\nZone D: $194,285 - $274,430 + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\nAbout Included Health:\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com.\n \nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"Pay:
\nThe United States new hire base salary target ranges for this full-time position are:
\nZone A: $149,450 - $211,100 + equity + benefits
\nZone B: $164,395 - $232,210 + equity + benefits
\nZone C: $179,340 - $253,320 + equity + benefits
\nZone D: $194,285 - $274,430 + equity + benefits
\n
\nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
\n
\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\nBenefits & Perks:
\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\nRemote-first culture
\n401(k) savings plan through Fidelity
\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")
\n12 weeks of 100% Paid Parental leave
\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\nWork-From-Home reimbursement to support team collaboration home office work
\n
\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.
\nAbout Included Health:
\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com. \n
\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Engineering","location":"Remote","team":"Software Engineering","allLocations":["Remote"]},"createdAt":1756159706921,"descriptionPlain":"At Included Health, we're building technology that makes healthcare more accessible, personalized, and effective for our members. As a Senior Software Engineer, you'll design and develop the systems, services, and tools that power our platform and products, enabling us to deliver better care experiences and outcomes at scale.\n \nThis role is ideal for engineers who are passionate about solving complex problems, delivering impact, and leading by example. Beyond your technical skills, you’ll bring ownership and leadership—making thoughtful technical decisions, setting direction, and mentoring others.\n \nReporting directly to the Engineering Manager, you'll partner closely with product managers, designers, and other engineers across the company. Together, you’ll create scalable, reliable solutions that directly improve the healthcare experience for millions of members.\n","description":"At Included Health, we're building technology that makes healthcare more accessible, personalized, and effective for our members. As a Senior Software Engineer, you'll design and develop the systems, services, and tools that power our platform and products, enabling us to deliver better care experiences and outcomes at scale.
\n
\nThis role is ideal for engineers who are passionate about solving complex problems, delivering impact, and leading by example. Beyond your technical skills, you’ll bring ownership and leadership—making thoughtful technical decisions, setting direction, and mentoring others.
\n
\nReporting directly to the Engineering Manager, you'll partner closely with product managers, designers, and other engineers across the company. Together, you’ll create scalable, reliable solutions that directly improve the healthcare experience for millions of members.
","id":"6834927b-8527-4c2c-bc15-855a56f68765","lists":[{"text":"Responsibilities:","content":"\nDesign and build core systems, APIs, and services that power both platform capabilities and member-facing applications.\nSolve complex integration challenges across diverse healthcare data sources and workflows.\nContribute to product development by building features and infrastructure that improve usability, efficiency, and outcomes.\nDrive technical quality by ensuring systems are reliable, performant, secure, and maintainable.\nCollaborate cross-functionally with Product, Design, and Engineering peers to align on technical direction and product goals.\nOwn projects end-to-end: scope, build, test, launch, and maintain.\nMentor teammates and contribute to engineering culture and best practices.\n"},{"text":"Qualifications:","content":"\nBachelor’s degree in Computer Science, Engineering, or related field—or equivalent practical experience.\n5+ years of professional software development experience.\nStrong expertise in at least one modern backend or systems language (e.g., Golang, Python, Java, or Ruby).\nExperience designing and building APIs, distributed systems, or developer platforms.\nExperience with relational or NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).\nFamiliarity with containerization (e.g., Docker, Kubernetes) and microservices architectures.\nAbility to balance technical tradeoffs with product and business impact.\nComfortable working in collaborative, cross-functional teams.\n"}],"text":"Senior Software Engineer, Backend","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"At Included Health, we're building technology that makes healthcare more accessible, personalized, and effective for our members. As a Senior Software Engineer, you'll design and develop the systems, services, and tools that power our platform and products, enabling us to deliver better care experiences and outcomes at scale.
\n
\nThis role is ideal for engineers who are passionate about solving complex problems, delivering impact, and leading by example. Beyond your technical skills, you’ll bring ownership and leadership—making thoughtful technical decisions, setting direction, and mentoring others.
\n
\nReporting directly to the Engineering Manager, you'll partner closely with product managers, designers, and other engineers across the company. Together, you’ll create scalable, reliable solutions that directly improve the healthcare experience for millions of members.
","descriptionBodyPlain":"At Included Health, we're building technology that makes healthcare more accessible, personalized, and effective for our members. As a Senior Software Engineer, you'll design and develop the systems, services, and tools that power our platform and products, enabling us to deliver better care experiences and outcomes at scale.\n \nThis role is ideal for engineers who are passionate about solving complex problems, delivering impact, and leading by example. Beyond your technical skills, you’ll bring ownership and leadership—making thoughtful technical decisions, setting direction, and mentoring others.\n \nReporting directly to the Engineering Manager, you'll partner closely with product managers, designers, and other engineers across the company. Together, you’ll create scalable, reliable solutions that directly improve the healthcare experience for millions of members.\n","hostedUrl":"https://jobs.lever.co/includedhealth/6834927b-8527-4c2c-bc15-855a56f68765","applyUrl":"https://jobs.lever.co/includedhealth/6834927b-8527-4c2c-bc15-855a56f68765/apply"},{"additionalPlain":"The United States new hire base salary target ranges for this full-time position are:\nZone A: $138,380 - $195,470 + equity + benefits\nZone B: $159,137 - $224,791 + equity + benefits\nZone C: $172,975 - $244,338 + equity + benefits\nZone D: $179,894 - $254,111 + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\nAbout Included Health:\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com.\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"The United States new hire base salary target ranges for this full-time position are:
\nZone A: $138,380 - $195,470 + equity + benefits
\nZone B: $159,137 - $224,791 + equity + benefits
\nZone C: $172,975 - $244,338 + equity + benefits
\nZone D: $179,894 - $254,111 + equity + benefits
\n
\nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
\n
\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\nBenefits & Perks:
\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\nRemote-first culture
\n401(k) savings plan through Fidelity
\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n12 weeks of 100% Paid Parental leave
\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\nWork-From-Home reimbursement to support team collaboration home office work
\n
\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.
\nAbout Included Health:
\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com. \n-----
\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Engineering","location":"Remote","team":"Software Engineering","allLocations":["Remote"]},"createdAt":1750283942829,"descriptionPlain":"Senior Software Engineer, Fullstack is responsible for for leading development of our products in a fast, accessible, and thoughtful way. You will closely partner with our Product and Design teams on application design, user experience, developer workflows, deployment strategies, and testing of the applications.\n \n","description":"Senior Software Engineer, Fullstack is responsible for for leading development of our products in a fast, accessible, and thoughtful way. You will closely partner with our Product and Design teams on application design, user experience, developer workflows, deployment strategies, and testing of the applications.
\n
","id":"c00ec43f-c773-4a99-80b7-ed26d485cd39","lists":[{"text":"Responsibilities:","content":"\nWork with product, design, and clinical staff, to understand stakeholder needs and build services and features to help deliver care.\nOwn your work, from inception of ideas, to use in production.\nWrite and maintain well tested code across multiple services.\nHelp build and maintain metrics, monitoring, performance, and security of the systems we own.\nBuild foundational data models that afford flexibility and operational visibility\n"},{"text":"Qualifications:","content":"\nSignificant professional experience in building and maintaining consumer grade web applications with 6+ years experience.\nExperience with full-stack web development, including modern frontend frameworks. React is a must.\nStrong programming skills, CS fundamentals, and experience implementing highly reliable software. A formal CS degree is not required.\nExperience building complex, scalable and reliable services for and leadership experience.\nAnalytical, problem-solving and troubleshooting skills.\nHands-on experience with backend development.\nExperience in our current technologies is a bonus: React, Go, Javascript, React, Rails, GraphQL, Docker, AWS\n"},{"text":"Physical/Cognitive Requirements:","content":"\nCapability to remain seated in a stationary position for prolonged periods.\nEye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.\n"}],"text":"Senior Software Engineer, Fullstack","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Senior Software Engineer, Fullstack is responsible for for leading development of our products in a fast, accessible, and thoughtful way. You will closely partner with our Product and Design teams on application design, user experience, developer workflows, deployment strategies, and testing of the applications.
\n
","descriptionBodyPlain":"Senior Software Engineer, Fullstack is responsible for for leading development of our products in a fast, accessible, and thoughtful way. You will closely partner with our Product and Design teams on application design, user experience, developer workflows, deployment strategies, and testing of the applications.\n \n","hostedUrl":"https://jobs.lever.co/includedhealth/c00ec43f-c773-4a99-80b7-ed26d485cd39","applyUrl":"https://jobs.lever.co/includedhealth/c00ec43f-c773-4a99-80b7-ed26d485cd39/apply"},{"additionalPlain":"The United States new hire base salary target ranges for this full-time position are:\n \nZone A: $138,380 - $195,470 + equity + benefits\nZone B: $159,137 - $224,791 + equity + benefits\nZone C: $172,975 - $244,338 + equity + benefits\nZone D: $179,894 - $254,111 + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.\n \n \n \nIn addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:\n \nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nFull suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents\nGenerous Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance\nCompassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)\n11 Holidays Paid with one Floating Paid Holiday\nWork-From-Home reimbursement to support team collaboration and effective home office work\n24 hours of Paid Volunteer Time Off (\"VTO\") Per Year to Volunteer with Charitable Organizations\n \n \n#LI-Remote\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"The United States new hire base salary target ranges for this full-time position are:
\n
\nZone A: $138,380 - $195,470 + equity + benefits
\nZone B: $159,137 - $224,791 + equity + benefits
\nZone C: $172,975 - $244,338 + equity + benefits
\nZone D: $179,894 - $254,111 + equity + benefits
\n
\nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
\n
\nStarting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.
\n
\n
\n
\nIn addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:
\n
\nRemote-first culture
\n401(k) savings plan through Fidelity
\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\nFull suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
\nGenerous Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")
\n12 weeks of 100% Paid Parental leave
\nFamily Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
\nCompassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
\n11 Holidays Paid with one Floating Paid Holiday
\nWork-From-Home reimbursement to support team collaboration and effective home office work
\n24 hours of Paid Volunteer Time Off (\"VTO\") Per Year to Volunteer with Charitable Organizations
\n
\n
\n#LI-Remote
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Engineering","location":"Remote","team":"Software Engineering","allLocations":["Remote"]},"createdAt":1773420738388,"descriptionPlain":"The Role:\nWe are looking for a Senior Mobile Engineer to join our growing team to help build the mobile experience in a fast, accessible, and intuitive way. You will meaningfully contribute to the implementation and launch of our mobile applications. You will closely partner with our Product and Design teams on application design, user experience, developer workflows, deployment strategies, and testing of the native mobile applications.\n","description":"The Role:
\nWe are looking for a Senior Mobile Engineer to join our growing team to help build the mobile experience in a fast, accessible, and intuitive way. You will meaningfully contribute to the implementation and launch of our mobile applications. You will closely partner with our Product and Design teams on application design, user experience, developer workflows, deployment strategies, and testing of the native mobile applications.
","id":"28f3dec4-2cd7-463e-94f8-d4e2f0455ac7","lists":[{"text":"Responsibilities:","content":"\nBuild, test, and deploy user experiences in our mobile application\nMeasure and optimize the performance of the mobile application at scale\nCollaborate with Product Managers and Designers on planning and implementing frictionless user experiences\nWork with the team to continue development of best practices\nBe self motivated with the ability to make smart decisions and ask questions when necessary\n"},{"text":"Qualifications:","content":"\nBachelors or Masters in EE or CS, or relevant experience\n5+ years of professional mobile development\nCommand of Kotlin & Swift languages\nExceptional technical communication skills\nExperience integrating and leveraging external services for purposes such as user analytics, feature flagging, and authentication\nSolid understanding of mobile UI/UX best practices and standards\nThorough understanding of RESTful API and application design\nExperience in our other technologies a bonus: GraphQL, JavaScript, React, ReactNative, AWS\n"}],"text":"Senior Software Engineer, Mobile","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"The Role:
\nWe are looking for a Senior Mobile Engineer to join our growing team to help build the mobile experience in a fast, accessible, and intuitive way. You will meaningfully contribute to the implementation and launch of our mobile applications. You will closely partner with our Product and Design teams on application design, user experience, developer workflows, deployment strategies, and testing of the native mobile applications.
","descriptionBodyPlain":"The Role:\nWe are looking for a Senior Mobile Engineer to join our growing team to help build the mobile experience in a fast, accessible, and intuitive way. You will meaningfully contribute to the implementation and launch of our mobile applications. You will closely partner with our Product and Design teams on application design, user experience, developer workflows, deployment strategies, and testing of the native mobile applications.\n","hostedUrl":"https://jobs.lever.co/includedhealth/28f3dec4-2cd7-463e-94f8-d4e2f0455ac7","applyUrl":"https://jobs.lever.co/includedhealth/28f3dec4-2cd7-463e-94f8-d4e2f0455ac7/apply"},{"additionalPlain":"Pay:\nThe base salary range for this full-time position is $132,060 – $172,872 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \n For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"\n
Pay:
\n
\n
The base salary range for this full-time position is $132,060 – $172,872 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).
\nFor context, these markets include
Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC),
Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and
Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in
higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.
\n
\n
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\n
Benefits & Perks:
\n
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\n
Remote-first culture
\n
401(k) savings plan through Fidelity
\n
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\n
Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n
12 weeks of 100% Paid Parental leave
\n
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\n
Work-From-Home reimbursement to support team collaboration home office work
\n
\n
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Finance","location":"Remote","team":"Financial Planning & Analysis","allLocations":["Remote"]},"createdAt":1780085302563,"descriptionPlain":"As a Sr. People Data Analyst, you will measure and communicate organizational health metrics at an enterprise level. Our team focuses on generating insights that inform organizational goals such as increasing profitability, employee engagement, retention, and belonging. As we grow, you will help the People Analytics team advance by focusing on scaling our Workday analytics solutions. The ability to flex across consulting, process improvement, data visualization, data management, and stakeholder support will be important to your success.\n","description":"As a Sr. People Data Analyst, you will measure and communicate organizational health metrics at an enterprise level. Our team focuses on generating insights that inform organizational goals such as increasing profitability, employee engagement, retention, and belonging. As we grow, you will help the People Analytics team advance by focusing on scaling our Workday analytics solutions. The ability to flex across consulting, process improvement, data visualization, data management, and stakeholder support will be important to your success.
","id":"4d306a54-b107-4b78-aac5-84455b8e6cd2","lists":[{"text":"Responsibilities:","content":"\nServe as the team's primary Workday reporting subject matter expert - owning the development of custom reports, calculated fields, dashboards, and scheduling.\nEnable cross-functional teams to access Workday data at an appropriate level of detail through scalable solutions. \nManage the People Analytics service desk, triaging and fulfilling data requests from across the organization while looking for ways to handle them more efficiently through self-service, AI, or automation.\nConsult with department leaders to build and deliver data-driven recommendations.\nConduct statistical analyses combining several sources of data to gain insights on human capital such as retention metrics.\nEnsure the proper maintenance and documentation of data sources, sensitive information, and processes.\n"},{"text":"Requirements: ","content":"\nAdvanced proficiency in Workday Reporting, including:
○ Building and maintaining custom reports (advanced, matrix, composite), dashboards, and complex calculated fields.
○ Configuring report scheduling and developing Workday Drive items.
○ Self-service enablement and stakeholder testing.
○ Broad working knowledge of Workday business objects, with the curiosity and ability to learn new ones as needed
○ Experience with Prism analytics is a plus.\n Experience in Data Analytics, Industrial Organizational Psychology, HRIS management or other quantitative fields.\nProficient at connecting and analyzing data in systems with related data sources primarily via SQL.\nExperience in data collection, cleaning, and management.\nAdvanced proficiency building clear, auditable, easy-to-use spreadsheets in software such as Google Sheets.\nSkill in writing code that automates data tasks, such as Python or JavaScript.\nUnderstanding of statistical concepts (correlation, regression, T-test, ANOVA), research methods and experimental design.\nSkills in building and presenting data visualizations.\n"}],"text":"Sr. People Data Analyst","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"As a Sr. People Data Analyst, you will measure and communicate organizational health metrics at an enterprise level. Our team focuses on generating insights that inform organizational goals such as increasing profitability, employee engagement, retention, and belonging. As we grow, you will help the People Analytics team advance by focusing on scaling our Workday analytics solutions. The ability to flex across consulting, process improvement, data visualization, data management, and stakeholder support will be important to your success.
","descriptionBodyPlain":"As a Sr. People Data Analyst, you will measure and communicate organizational health metrics at an enterprise level. Our team focuses on generating insights that inform organizational goals such as increasing profitability, employee engagement, retention, and belonging. As we grow, you will help the People Analytics team advance by focusing on scaling our Workday analytics solutions. The ability to flex across consulting, process improvement, data visualization, data management, and stakeholder support will be important to your success.\n","hostedUrl":"https://jobs.lever.co/includedhealth/4d306a54-b107-4b78-aac5-84455b8e6cd2","applyUrl":"https://jobs.lever.co/includedhealth/4d306a54-b107-4b78-aac5-84455b8e6cd2/apply"},{"additionalPlain":"Pay:\nThe base salary range for this full-time position is $60,500 – $79,200 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \n For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"Pay:
\n\n
The base salary range for this full-time position is $60,500 – $79,200 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).
\nFor context, these markets include
Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC),
Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and
Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in
higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.
\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\nBenefits & Perks:
\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\nRemote-first culture
\n401(k) savings plan through Fidelity
\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n12 weeks of 100% Paid Parental leave
\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\nWork-From-Home reimbursement to support team collaboration home office work
\n
\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Finance","location":"Remote","team":"Accounting","allLocations":["Remote"]},"createdAt":1780514168473,"descriptionPlain":"The Sr. Provider Enrollment Specialist plays a critical role in ensuring healthcare providers are properly enrolled and credentialed with insurance payers, regulatory bodies, and internal systems to facilitate timely reimbursement and compliance. This position is responsible for overseeing the entire provider enrollment lifecycle—including initial credentialing, recredentialing, and demographic updates—while serving as a subject matter expert for internal teams. The Sr. Specialist will work collaboratively with payer representatives, provider relations, and revenue cycle teams to resolve complex enrollment issues and improve enrollment timelines, contributing to overall revenue integrity and operational efficiency.\n","description":"\n
The Sr. Provider Enrollment Specialist plays a critical role in ensuring healthcare providers are properly enrolled and credentialed with insurance payers, regulatory bodies, and internal systems to facilitate timely reimbursement and compliance. This position is responsible for overseeing the entire provider enrollment lifecycle—including initial credentialing, recredentialing, and demographic updates—while serving as a subject matter expert for internal teams. The Sr. Specialist will work collaboratively with payer representatives, provider relations, and revenue cycle teams to resolve complex enrollment issues and improve enrollment timelines, contributing to overall revenue integrity and operational efficiency.
\n
\n\n
Associate’s degree in Healthcare Administration, Business, or related field required (Bachelor’s preferred).\nMinimum of 3-5 years of experience in provider enrollment, credentialing, or revenue cycle operations.\nStrong understanding of payer enrollment processes for commercial, Medicare, and Medicaid plans.\nExperience working with provider enrollment portals (e.g., PECOS, CAQH, Availity) and electronic credentialing systems.\nAbility to analyze enrollment data and resolve complex payer or application issues effectively.\nProficiency in Microsoft Office Suite and experience with healthcare information systems (EHR, practice management systems).
\n\n"},{"text":"Preferred Qualifications:","content":"\nCertified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM).\nExperience in a multi-specialty medical group or health system.\n"}],"text":"Sr. Provider Enrollment Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"\n
The Sr. Provider Enrollment Specialist plays a critical role in ensuring healthcare providers are properly enrolled and credentialed with insurance payers, regulatory bodies, and internal systems to facilitate timely reimbursement and compliance. This position is responsible for overseeing the entire provider enrollment lifecycle—including initial credentialing, recredentialing, and demographic updates—while serving as a subject matter expert for internal teams. The Sr. Specialist will work collaboratively with payer representatives, provider relations, and revenue cycle teams to resolve complex enrollment issues and improve enrollment timelines, contributing to overall revenue integrity and operational efficiency.
\n
Pay:
\n
\nThe United States new hire base salary target ranges for this full-time position are:
\n
\nZone A: $174,320 - $246,230 + equity + benefits
\nZone B: $191,752 - $270,853 + equity + benefits
\nZone C: $209,184 - $295,476 + equity + benefits
\nZone D: $226,616 - $320,099 + equity + benefits
\n
\nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
\n
\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\nBenefits & Perks:
\n
\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\nRemote-first culture
\n401(k) savings plan through Fidelity
\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")
\n12 weeks of 100% Paid Parental leave
\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\nWork-From-Home reimbursement to support team collaboration home office work
\n
\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"department":"Security","location":"Remote","team":"Cyber Security","allLocations":["Remote"]},"createdAt":1759765297195,"descriptionPlain":"The Staff Cloud Security Engineer is a critical, hands-on technical role responsible for engineering, implementing, and automating robust security controls within our cloud environments (AWS primarily, with GCP considerations). This role is pivotal in maturing our cloud security posture, securing Included Health's product infrastructure, and directly contributing to the prevention of unauthorized PHI exfiltration. You will help design and develop advanced security solutions, often through code (Python, Go, etc.) and automation (Terraform), to address critical challenges in access control, development environment security, and infrastructure hardening. This role requires deep technical expertise in cloud security, strong software development skills for building security tools and automation, and a proactive approach to risk mitigation. You will be a key technical peer to our infrastructure software and engineering teams, driving a culture of security by design and helping to implement solutions that reduce HIPAA incidents. This is a remote role reporting to the Chief Information Security Officer.\n","description":"The Staff Cloud Security Engineer is a critical, hands-on technical role responsible for engineering, implementing, and automating robust security controls within our cloud environments (AWS primarily, with GCP considerations). This role is pivotal in maturing our cloud security posture, securing Included Health's product infrastructure, and directly contributing to the prevention of unauthorized PHI exfiltration. You will help design and develop advanced security solutions, often through code (Python, Go, etc.) and automation (Terraform), to address critical challenges in access control, development environment security, and infrastructure hardening. This role requires deep technical expertise in cloud security, strong software development skills for building security tools and automation, and a proactive approach to risk mitigation. You will be a key technical peer to our infrastructure software and engineering teams, driving a culture of security by design and helping to implement solutions that reduce HIPAA incidents. This is a remote role reporting to the Chief Information Security Officer.
","id":"a7f70c18-72a9-4708-ac49-c0ab9acdf537","lists":[{"text":"Responsibilities:","content":"\nDesign, develop, and implement a comprehensive authorization framework for cloud resources, addressing user roles, resource-specific restrictions, task-based access, and granular engineering access\nLead the technical implementation of Just-In-Time (JIT) access control systems for production environments (systems, secrets, data) to minimize standing privileges for engineering and platform teams.\nCollaborate with engineering to integrate data classification (e.g., safe-harbor annotations) with access control mechanisms, ensuring that data sensitivity directly informs access decisions.\nDevelop and maintain security automation scripts, tools, and services in Python or Go to streamline security operations, vulnerability management, compliance checks, and incident response.\nWrite clean, maintainable, and testable code (primarily Python and Go; familiarity with Ruby is a plus) for security automation, building custom security integrations, and developing security-focused tools.\nImplement and champion Infrastructure as Code (IaC) principles, specifically using Terraform, for programmatic definition, enforcement, and auditing of security configurations.\nContribute to the design and implementation of centralized security controls, such as an engineering-owned Web Application Firewall (WAF), to manage rate limiting, IP blocking, input validation, and request filtering.\nPartner with engineering teams to establish and implement secure practices for managing the development toolchain (code generation utilities, linters, browser extensions, CLI tools, IDE plugins) to mitigate supply chain risks.\nDesign and help implement a secure, \"blessed\" mechanism for webhook testing in local development environments, blocking unauthorized tunneling tools.\nDefine, implement, and enforce container security hardening standards (e.g., least privilege, no unnecessary utilities, limited internet access) in collaboration with engineering teams.\nDrive the remediation of legacy cloud environments, particularly in GCP, by inventorying, assessing, and improving security controls.\nDesign and implement solutions for granular data access control in cloud environments, particularly addressing compliance requirements for handling sensitive data.\nCollaborate closely with infrastructure software, engineering, DevOps, and product teams to co-design and integrate robust, automated security controls into systems, architectures, and CI/CD pipelines.\nAct as a subject matter expert on cloud security (AWS, GCP), providing guidance, code reviews (Python, Go), and technical expertise on secure cloud adoption, secure software development, and access control best practices.\nSupport organizational change management efforts related to new security controls and practices by providing technical rationale and assisting in the development of new workflows.\nConduct security assessments, threat modeling, and contribute to incident response, developing automation for prevention and faster response.\nDevelop and maintain comprehensive documentation for security architectures, controls, automation scripts, and incident response playbooks.\n"},{"text":"Qualifications:","content":"\nBachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.\n5+ years of experience in cloud security, with a strong emphasis on designing, developing (primarily in Python and Go), and implementing security solutions in AWS.\nProven hands-on software development experience, particularly in Python and Go, for security automation, building security tools, and infrastructure management.\nDemonstrable experience designing and implementing robust authorization and access control frameworks (e.g., RBAC, ABAC, policy-as-code) and Just-In-Time (JIT) access solutions.\nExperience with Infrastructure as Code (IaC) with deep proficiency in writing and maintaining Terraform modules for security.\nExperience with containerization (Docker, Kubernetes/EKS), including hands-on experience hardening containerized environments.\nExperience with SDLC security, CI/CD pipeline security integration, and secure software development practices.\nExperience with security logging, monitoring, alerting tools (e.g., SIEM, AWS CloudTrail, CloudWatch, GuardDuty), and scripting against their APIs (Python, Go).\nExperience with cloud security frameworks (especially HIPAA), regulations, and standards.\n"}],"text":"Staff Cloud Security Engineer","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"The Staff Cloud Security Engineer is a critical, hands-on technical role responsible for engineering, implementing, and automating robust security controls within our cloud environments (AWS primarily, with GCP considerations). This role is pivotal in maturing our cloud security posture, securing Included Health's product infrastructure, and directly contributing to the prevention of unauthorized PHI exfiltration. You will help design and develop advanced security solutions, often through code (Python, Go, etc.) and automation (Terraform), to address critical challenges in access control, development environment security, and infrastructure hardening. This role requires deep technical expertise in cloud security, strong software development skills for building security tools and automation, and a proactive approach to risk mitigation. You will be a key technical peer to our infrastructure software and engineering teams, driving a culture of security by design and helping to implement solutions that reduce HIPAA incidents. This is a remote role reporting to the Chief Information Security Officer.
","descriptionBodyPlain":"The Staff Cloud Security Engineer is a critical, hands-on technical role responsible for engineering, implementing, and automating robust security controls within our cloud environments (AWS primarily, with GCP considerations). This role is pivotal in maturing our cloud security posture, securing Included Health's product infrastructure, and directly contributing to the prevention of unauthorized PHI exfiltration. You will help design and develop advanced security solutions, often through code (Python, Go, etc.) and automation (Terraform), to address critical challenges in access control, development environment security, and infrastructure hardening. This role requires deep technical expertise in cloud security, strong software development skills for building security tools and automation, and a proactive approach to risk mitigation. You will be a key technical peer to our infrastructure software and engineering teams, driving a culture of security by design and helping to implement solutions that reduce HIPAA incidents. This is a remote role reporting to the Chief Information Security Officer.\n","hostedUrl":"https://jobs.lever.co/includedhealth/a7f70c18-72a9-4708-ac49-c0ab9acdf537","applyUrl":"https://jobs.lever.co/includedhealth/a7f70c18-72a9-4708-ac49-c0ab9acdf537/apply"},{"additionalPlain":"Pay:\nThe United States new hire base salary target ranges for this full-time position are:\nZone A: $174,320-$246,230 + equity + benefits\nZone B: $191,752-$270,853 + equity + benefits\nZone C: $209,184-$295,476 + equity + benefits\nZone D: $226,616-$320,099 + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n \n#LI-Remote\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"Pay:
\nThe United States new hire base salary target ranges for this full-time position are:
\nZone A: $174,320-$246,230 + equity + benefits
\nZone B: $191,752-$270,853 + equity + benefits
\nZone C: $209,184-$295,476 + equity + benefits
\nZone D: $226,616-$320,099 + equity + benefits
\n
\nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
\n
\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\nBenefits & Perks:
\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\nRemote-first culture
\n401(k) savings plan through Fidelity
\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")
\n12 weeks of 100% Paid Parental leave
\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\nWork-From-Home reimbursement to support team collaboration home office work
\n
\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
\n#LI-Remote
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Engineering","location":"Remote","team":"Software Engineering","allLocations":["Remote"]},"createdAt":1769537424798,"descriptionPlain":"We’re looking for a Staff Software Engineer to join one of our product engineering teams at Included Health. Reporting the Director Engineering, this is a technical lead individual contributor role focused on driving technical strategy, elevating engineering standards, and delivering high-impact, user-facing solutions at scale.\n \nAs a Staff Engineer, you will operate across team boundaries to shape architecture, influence technical direction, and partner closely with Product, Design, and Data to build experiences that meaningfully improve member outcomes. You will be hands-on in the code while also setting the bar for quality, scalability, and long-term maintainability.\n","description":"We’re looking for a Staff Software Engineer to join one of our product engineering teams at Included Health. Reporting the Director Engineering, this is a technical lead individual contributor role focused on driving technical strategy, elevating engineering standards, and delivering high-impact, user-facing solutions at scale.
\n
\nAs a Staff Engineer, you will operate across team boundaries to shape architecture, influence technical direction, and partner closely with Product, Design, and Data to build experiences that meaningfully improve member outcomes. You will be hands-on in the code while also setting the bar for quality, scalability, and long-term maintainability.
","id":"bf199a54-16ed-4f52-b30f-7f9616b91d11","lists":[{"text":"Responsibilities","content":"\nLead the design and delivery of complex, cross-team product initiatives\nPartner with Product and Design to translate ambiguous problem spaces into scalable technical solutions\nEstablish and evolve architectural patterns that support growth and reliability\nRaise the engineering bar through thoughtful code reviews, mentorship, and technical guidance\nIdentify and proactively address technical debt, performance issues, and systemic risks\nInfluence roadmap decisions with a strong product and systems mindset\n"},{"text":"Qualifications","content":"\nBachelor's degree in Computer Science or related field\n7+ years with software development in a growth-focused role\nProven experience operating at a Staff level within a product-focused engineering organization\nStrong backend or full-stack technical depth, with a track record of delivering customer-facing systems at scale\nAbility to balance hands-on execution with strategic technical leadership\nExperience driving cross-functional alignment across engineering, product, and design\nClear written and verbal communication, especially in ambiguous or high-stakes situations\nA bias toward ownership, outcomes, and long-term impact\n\n
\nThis role is ideal for someone who thrives in product-centric environments, enjoys solving complex systems problems, and wants to have outsized impact on how we deliver care and services to our members.
"}],"text":"Staff Software Engineer, Product","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"We’re looking for a Staff Software Engineer to join one of our product engineering teams at Included Health. Reporting the Director Engineering, this is a technical lead individual contributor role focused on driving technical strategy, elevating engineering standards, and delivering high-impact, user-facing solutions at scale.
\n
\nAs a Staff Engineer, you will operate across team boundaries to shape architecture, influence technical direction, and partner closely with Product, Design, and Data to build experiences that meaningfully improve member outcomes. You will be hands-on in the code while also setting the bar for quality, scalability, and long-term maintainability.
","descriptionBodyPlain":"We’re looking for a Staff Software Engineer to join one of our product engineering teams at Included Health. Reporting the Director Engineering, this is a technical lead individual contributor role focused on driving technical strategy, elevating engineering standards, and delivering high-impact, user-facing solutions at scale.\n \nAs a Staff Engineer, you will operate across team boundaries to shape architecture, influence technical direction, and partner closely with Product, Design, and Data to build experiences that meaningfully improve member outcomes. You will be hands-on in the code while also setting the bar for quality, scalability, and long-term maintainability.\n","hostedUrl":"https://jobs.lever.co/includedhealth/bf199a54-16ed-4f52-b30f-7f9616b91d11","applyUrl":"https://jobs.lever.co/includedhealth/bf199a54-16ed-4f52-b30f-7f9616b91d11/apply"},{"additionalPlain":"The United States base salary range for this full-time position is $94,070 - $122,290 a year + equity + benefits .\n \nStarting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Included Health reserves the right to modify these ranges in the future. For further information, please ask your Recruiter. \n \nIn addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following: \n \n-Remote-first culture\n-401(k) savings plan through Fidelity\n-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\n-Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents \n-Generous Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n-12 weeks of 100% Paid Parental leave\n-Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance\n-Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) \n-11 Holidays Paid with one Floating Paid Holiday\n-Work-From-Home reimbursement to support team collaboration and effective home office work \n-24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n \nAbout Included Health:\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com.\n \nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n \n#LI-REMOTE\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"The United States base salary range for this full-time position is $94,070 - $122,290 a year + equity + benefits .
\n
\nStarting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Included Health reserves the right to modify these ranges in the future. For further information, please ask your Recruiter.
\n
\nIn addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:
\n
\n-Remote-first culture
\n-401(k) savings plan through Fidelity
\n-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\n-Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
\n-Generous Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")
\n-12 weeks of 100% Paid Parental leave
\n-Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
\n-Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
\n-11 Holidays Paid with one Floating Paid Holiday
\n-Work-From-Home reimbursement to support team collaboration and effective home office work
\n-24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations
\n
\n\n
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
\n
About Included Health:
\n
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com. \n
\n
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
\n
\n#LI-REMOTE
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Virtual Care Support","allLocations":["Remote"]},"createdAt":1776879170361,"descriptionPlain":"The Manager, Virtual Clinical Support, leads a team of nurses, medical assistants, and administrative team members supporting the virtual care practice. This role ensures clinical accuracy, quality, and adherence to performance targets supporting patient care. The manager drives process improvement, monitors individual and team performance metrics, implements updated workflows, leads change management initiatives, and fosters team development.\n \n","description":"The Manager, Virtual Clinical Support, leads a team of nurses, medical assistants, and administrative team members supporting the virtual care practice. This role ensures clinical accuracy, quality, and adherence to performance targets supporting patient care. The manager drives process improvement, monitors individual and team performance metrics, implements updated workflows, leads change management initiatives, and fosters team development.
\n
","id":"1f939957-656d-4683-9643-32a73009c909","lists":[{"text":"Responsibilities:","content":"\n\nPrimary Job Functions:
\n\n\nResponsible for interviewing, hiring, and onboarding new team members.
\n\n\nClearly communicate job expectations to team members, and ensure they receive adequate training, and demonstrate competency in their respective roles.
\n\n\nOversee and proactively guide each team member's performance, focusing on quality, productivity, and alignment with Included Health's core values.
\n\n\nFacilitate regularly scheduled 1:1s with team members, including mid and annual review meetings.
\n\n\nAccountable for meeting team objectives, goals, and service standards.
\n\n\nMonitor workflow performance to ensure the team is meeting clinician and patient needs.
\n\n\nMay manage both exempt and non-exempt team members.
\n\n\n\n\nDaily Tasks
\n\n\nServe as an escalation point for workflow questions/clarifications and complex cases
\n\n\nFoster a culture of accountability, continuous learning, and professional growth within the team.
\n\n\nDrive team engagement and retention.
\n\n\nProvide workflow management, guidance, coaching, and display subject matter expertise to support the team.
\n\n\nMonitor team dashboards to ensure service levels are achieved.
\n\n\nReview and adjust daily staffing levels and assignments based on workload.
\n\n\nProvide coaching, feedback, and disciplinary action to ensure team members reach full potential and team goals are achieved.
\n\n\nAssist with day-to-day work and direct patient care, when needed.
\n\n\nOther duties as assigned.
\n\n\n\n\nProject Management
\n\n\nIn partnership with the director and clinical quality team, contributes to ongoing QA/QI work.
\n\n\nAnalyze data and trends to identify performance gaps and process improvement opportunities.
\n\n\nLead projects, in partnership with the director, that focus on improving the member experience, and optimizing team performance.
\n\n\nCollaborate cross-functionally with clinical leadership, service line leaders, and other key stakeholders to enhance and improve processes.
\n\n\n\n\nKey Performance Metrics
\n\n\nPerformance will be evaluated based on:
\n\n\nTeam performance - overall
\n\n\nTeam engagement scores - pulse and perspectives survey
\n\n\nIndividual performance - performance of individuals that report to manager
\n\n\n\n\n\n"},{"text":"Required Qualifications:","content":"\n\n
\nBachelor of Science in Nursing
\n\n
\nRegistered Nurse, in good standing with current state of licensure.
\n\n
\n5+ years of clinical experience. (Previous experience in primary or ambulatory care setting and telehealth experience strongly preferred).
\n\n
\n2+ years of people management experience in a clinical setting.
\n\n\n
Strong organizational and leadership skills, with experience driving engagement and accountability in a fast-paced setting
\n\n\nProfessional, appropriate, effective, and tactful communication skills, including written, verbal and nonverbal.
\n\n\nProficient in using Google Suite and other technology.
\n\n\nProven ability to lead and manage teams effectively through periods of change.
\n\n\nAbility to be agile and balance multiple priorities while maintaining a positive and professional attitude.
\n\n\nStrong ambition and internal drive.
\n\n"},{"text":"Physical/Cognitive Requirements:","content":"\n\n
\nPrompt and regular attendance at assigned work location.
\n\n
\nAbility to remain seated in a stationary position for prolonged periods.
\n\n
\nRequires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
\n\n
\nNo heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
\n\n
\nAbility to interact with leadership, employees, and members in an appropriate manner.
\n\n\n
The Manager, Virtual Clinical Support, leads a team of nurses, medical assistants, and administrative team members supporting the virtual care practice. This role ensures clinical accuracy, quality, and adherence to performance targets supporting patient care. The manager drives process improvement, monitors individual and team performance metrics, implements updated workflows, leads change management initiatives, and fosters team development.
\n
","descriptionBodyPlain":"The Manager, Virtual Clinical Support, leads a team of nurses, medical assistants, and administrative team members supporting the virtual care practice. This role ensures clinical accuracy, quality, and adherence to performance targets supporting patient care. The manager drives process improvement, monitors individual and team performance metrics, implements updated workflows, leads change management initiatives, and fosters team development.\n \n","hostedUrl":"https://jobs.lever.co/includedhealth/1f939957-656d-4683-9643-32a73009c909","applyUrl":"https://jobs.lever.co/includedhealth/1f939957-656d-4683-9643-32a73009c909/apply"},{"additionalPlain":"About Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"\n
The United States new hire base salary target range for this full-time position is:
\n
$125,000 + equity + benefits
\n
\n
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\n
Benefits & Perks:
\n
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\n
\n
Remote-first culture
\n
401(k) savings plan through Fidelity
\n
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\n
Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")
\n
12 weeks of 100% Paid Parental leave
\n
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\n
Work-From-Home reimbursement to support team collaboration home office work
\n
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Texas","team":"Clinical Team","allLocations":["Texas"]},"createdAt":1779288918989,"descriptionPlain":"","description":"\n
At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health.
\n
The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.
\n
\n\n
\nProvide high-quality virtual primary care through video visits, including assessment, diagnosis, treatment, and patient education.
\n\n
\nManage a panel of patients, delivering comprehensive care across acute, chronic, and preventive needs.
\n\n
\nCollaborate with the Care and Case Management team to develop care plans and support successful outcomes.
\n\n
\nPartner with supervising physicians as required by state and practice guidelines.
\n\n
\nWork with the Credentialing Team to obtain additional state licenses as needed.
\n\n
\nMaintain patient satisfaction and quality metrics by practicing evidence-based medicine with exemplary bedside manner.
\n\n
\nUtilize telehealth technology to deliver patient care, while effectively managing multiple tasks in a fast-paced clinical environment.
\n\n
\nStay current with medical knowledge, treatments, and medications.
\n\n
\nAdhere to assigned schedules, including some evenings and weekends.
\n\n
\nStrictly adhere to HIPAA and security regulations to safeguard patient information
\n\n
\nContribute to a culture of humility, curiosity, and collaboration.
\n\n\n
\n\n
\nMinimum of four years experience delivering primary care in an ambulatory/outpatient family medicine or internal medicine setting.
\n\n
\nExperience independently managing a patient panel as the designated primary care provider.
\n\n
\nActive, unrestricted Nurse Practitioner and RN license in state of residence; ability to be licensed in additional states as required.
\n\n
\nCurrent and active board certification by a national certifying body through ANCC or AANP.
\n\n
\nMust maintain active Medicare status and not be excluded, sanctioned, or reprimanded by any state or federal healthcare program (including Medicare/Medicaid), the OIG, or the GSA.
\n\n
\nComfortability addressing a broad variety of medical conditions, including acute and chronic conditions as well as preventative issues.
\n\n
\nAbility and willingness to treat all ages across the lifespan.
\n\n
\nMust have a professional, private, and secure home office environment for virtual patient visits.
\n\n
\nDemonstrated ability to provide empathetic, compassionate care and support to patients and families during challenging situations.
\n\n
\nAbility to manage high patient volumes and competing priorities in a dynamic clinical environment while maintaining quality of care.
\n\n
\nStrong proficiency with technology and electronic health platforms; experience with telehealth preferred.
\n\n\n
\n\n
\n40 hours per week, consisting of 8-hour shifts Monday through Friday. Additionally, staff are required to work one 8-hour shift on either Saturday or Sunday every fourth weekend. When a weekend shift is worked, one weekday off will be provided that week to maintain a 40-hour schedule.
\n\n
\nStandard shift hours fall between 8:00 AM and 5:00 PM in the clinicians time zone, including one evening shift per week that extends until at least 7:00 PM.
\n\n\n
\n
At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health.
\n
The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.
\n
\n
The United States new hire base salary target range for this full-time position is:
\n
$125,000 + equity + benefits
\n
\n
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\n
Benefits & Perks:
\n
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\n
\n
Remote-first culture
\n
401(k) savings plan through Fidelity
\n
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\n
Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")
\n
12 weeks of 100% Paid Parental leave
\n
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\n
Work-From-Home reimbursement to support team collaboration home office work
\n
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Team","allLocations":["Remote"]},"createdAt":1778513807971,"descriptionPlain":"","description":"\n
At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health.
\n
The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.
\n
\n\n
\nProvide high-quality virtual primary care through video visits, including assessment, diagnosis, treatment, and patient education.
\n\n
\nManage a panel of patients, delivering comprehensive care across acute, chronic, and preventive needs.
\n\n
\nCollaborate with the Care and Case Management team to develop care plans and support successful outcomes.
\n\n
\nPartner with supervising physicians as required by state and practice guidelines.
\n\n
\nWork with the Credentialing Team to obtain additional state licenses as needed.
\n\n
\nMaintain patient satisfaction and quality metrics by practicing evidence-based medicine with exemplary bedside manner.
\n\n
\nUtilize telehealth technology to deliver patient care, while effectively managing multiple tasks in a fast-paced clinical environment.
\n\n
\nStay current with medical knowledge, treatments, and medications.
\n\n
\nAdhere to assigned schedules, including some evenings and weekends.
\n\n
\nStrictly adhere to HIPAA and security regulations to safeguard patient information
\n\n
\nContribute to a culture of humility, curiosity, and collaboration.
\n\n\n
\n\n
\nMinimum of four years experience delivering primary care in an ambulatory/outpatient family medicine or internal medicine setting.
\n\n
\nExperience independently managing a patient panel as the designated primary care provider.
\n\n
\nActive, unrestricted Nurse Practitioner and RN license in state of residence; ability to be licensed in additional states as required.
\n\n
\nCurrent and active board certification by a national certifying body through ANCC or AANP.
\n\n
\nMust maintain active Medicare status and not be excluded, sanctioned, or reprimanded by any state or federal healthcare program (including Medicare/Medicaid), the OIG, or the GSA.
\n\n
\nComfortability addressing a broad variety of medical conditions, including acute and chronic conditions as well as preventative issues.
\n\n
\nAbility and willingness to treat all ages across the lifespan.
\n\n
\nMust have a professional, private, and secure home office environment for virtual patient visits.
\n\n
\nDemonstrated ability to provide empathetic, compassionate care and support to patients and families during challenging situations.
\n\n
\nAbility to manage high patient volumes and competing priorities in a dynamic clinical environment while maintaining quality of care.
\n\n
\nStrong proficiency with technology and electronic health platforms; experience with telehealth preferred.
\n\n\n
\n\n
\n40 hours per week, consisting of 8-hour shifts Monday through Friday. Additionally, staff are required to work one 8-hour shift on either Saturday or Sunday every fourth weekend. When a weekend shift is worked, one weekday off will be provided that week to maintain a 40-hour schedule.
\n\n
\nStandard shift hours fall between 8:00 AM and 5:00 PM in the clinicians time zone, including one evening shift per week that extends until at least 7:00 PM.
\n\n\n
\n
At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health.
\n
The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.
\n
\n
The United States new hire base salary target range for this full-time position is:
\n
$125,000 + equity + benefits
\n
\n
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
\n
\n
Benefits & Perks:
\n
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
\n
\n
Remote-first culture
\n
401(k) savings plan through Fidelity
\n
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
\n
Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")
\n
12 weeks of 100% Paid Parental leave
\n
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
\n
Work-From-Home reimbursement to support team collaboration home office work
\n
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
\n
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"North Carolina","team":"Clinical Team","allLocations":["North Carolina"]},"createdAt":1779289003998,"descriptionPlain":"","description":"\n
At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health.
\n
The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.
\n
\n\n
\nProvide high-quality virtual primary care through video visits, including assessment, diagnosis, treatment, and patient education.
\n\n
\nManage a panel of patients, delivering comprehensive care across acute, chronic, and preventive needs.
\n\n
\nCollaborate with the Care and Case Management team to develop care plans and support successful outcomes.
\n\n
\nPartner with supervising physicians as required by state and practice guidelines.
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\nWork with the Credentialing Team to obtain additional state licenses as needed.
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\nMaintain patient satisfaction and quality metrics by practicing evidence-based medicine with exemplary bedside manner.
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\nUtilize telehealth technology to deliver patient care, while effectively managing multiple tasks in a fast-paced clinical environment.
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\nStay current with medical knowledge, treatments, and medications.
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\nAdhere to assigned schedules, including some evenings and weekends.
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\nStrictly adhere to HIPAA and security regulations to safeguard patient information
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\nContribute to a culture of humility, curiosity, and collaboration.
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\nMinimum of four years experience delivering primary care in an ambulatory/outpatient family medicine or internal medicine setting.
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\nExperience independently managing a patient panel as the designated primary care provider.
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\nActive, unrestricted Nurse Practitioner and RN license in state of residence; ability to be licensed in additional states as required.
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\nCurrent and active board certification by a national certifying body through ANCC or AANP.
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\nMust maintain active Medicare status and not be excluded, sanctioned, or reprimanded by any state or federal healthcare program (including Medicare/Medicaid), the OIG, or the GSA.
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\nComfortability addressing a broad variety of medical conditions, including acute and chronic conditions as well as preventative issues.
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\nAbility and willingness to treat all ages across the lifespan.
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\nMust have a professional, private, and secure home office environment for virtual patient visits.
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\nDemonstrated ability to provide empathetic, compassionate care and support to patients and families during challenging situations.
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\nAbility to manage high patient volumes and competing priorities in a dynamic clinical environment while maintaining quality of care.
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\nStrong proficiency with technology and electronic health platforms; experience with telehealth preferred.
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\n40 hours per week, consisting of 8-hour shifts Monday through Friday. Additionally, staff are required to work one 8-hour shift on either Saturday or Sunday every fourth weekend. When a weekend shift is worked, one weekday off will be provided that week to maintain a 40-hour schedule.
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\nStandard shift hours fall between 8:00 AM and 5:00 PM in the clinicians time zone, including one evening shift per week that extends until at least 7:00 PM.
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At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health.
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The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.
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