[{"additionalPlain":"Pay:\n \nThe United States new hire base salary target range for this full-time position is:\n \nMD Candidates: 188,270-260,00 + bonus + equity + benefits\nNP Candidates: 118,640-167-580 + bonus + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\nAbout Included Health:\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com.\n \nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>Pay:</div>\n<div>&nbsp;</div>\n<div><em>The United States new hire base salary target range for this full-time position is:</em></div>\n<div>&nbsp;</div>\n<div><em>MD Candidates: 188,270-260,00</em>&nbsp;<em>+ bonus + equity + benefits</em></div>\n<div><em>NP Candidates: 118,640-167-580 + bonus + equity + benefits</em></div>\n<div>&nbsp;</div>\n<div><em>This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</em></div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div>Benefits &amp; Perks:</div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div>&nbsp;</div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n<div>About Included Health:</div>\n<div><em>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at </em><a rel=\"noopener noreferrer\" href=\"http://includedhealth.com/\" class=\"postings-link\"><em>includedhealth.com</em></a><em>.</em></div>\n<div>&nbsp;</div>\n<div><em>Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</em></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Strategy and Services","allLocations":["Remote"]},"createdAt":1782742145758,"descriptionPlain":"At Included Health, the Associate Clinical Director, Integrated Care Quality (NP/MD) is responsible for the strategy, external representation, and program leadership needed to ensure our clinical services perform credibly in high-stakes client, consultant, and audit-facing settings.\nThis role leads the clinical quality approach to client audits, consultant engagement, and longitudinal quality assurance across relevant services. The Director will represent Included Health in consequential meetings with clients, consultants, health plans, and internal leaders; shape the vision for external-facing clinical quality work; build trusted relationships; and translate audit and quality findings into durable operational improvement strategies.\nEstablishing a robust longitudinal oversight process is a primary objective for this position. This leader will drive the development of systems to monitor member journeys, ensure care quality, and maintain service reliability over time. Furthermore, they will utilize AI-driven quality surveillance and pattern detection to modernize and scale quality operations.\n#LI-Remote\n","description":"<div>\n<p>At Included Health, the Associate Clinical Director, Integrated Care Quality (NP/MD) is responsible for the strategy, external representation, and program leadership needed to ensure our clinical services perform credibly in high-stakes client, consultant, and audit-facing settings.</p>\n<p>This role leads the clinical quality approach to client audits, consultant engagement, and longitudinal quality assurance across relevant services. The Director will represent Included Health in consequential meetings with clients, consultants, health plans, and internal leaders; shape the vision for external-facing clinical quality work; build trusted relationships; and translate audit and quality findings into durable operational improvement strategies.</p>\n<p>Establishing a robust longitudinal oversight process is a primary objective for this position. This leader will drive the development of systems to monitor member journeys, ensure care quality, and maintain service reliability over time. Furthermore, they will utilize AI-driven quality surveillance and pattern detection to modernize and scale quality operations.</p>\n</div>\n<div>#LI-Remote</div>","id":"c12583e4-994e-4ffd-baaf-76e0fed1f1fe","lists":[{"text":"Responsibilities","content":"<h3>Client and Consultant Leadership</h3>\n\n<li>\n<p>Represent Included Health clinical services in high-stakes client, consultant, and audit-related discussions.</p>\n</li>\n<li>\n<p>Build strong relationships with clients, consultants, health plans, and internal commercial partners.</p>\n</li>\n<li>\n<p>Serve as a trusted clinical quality voice in escalations, performance reviews, corrective action discussions, and executive forums.</p>\n</li>\n<li>\n<p>Translate complex clinical and operational issues into clear, credible, executive-ready narratives.</p>\n</li>\n\n<h3>Client Audit Strategy and Execution</h3>\n<div>\n\n<li>\n<p>Own the strategy and operating model for clinical client audit readiness.</p>\n</li>\n<li>\n<p>Lead audit planning, preparation, risk triage, file review standards, and executive readiness.</p>\n</li>\n<li>\n<p>Serve as the senior clinical lead for audit content, responses, and remediation planning.</p>\n</li>\n<li>\n<p>Ensure audit findings are converted into measurable action plans with clear ownership and follow-through.</p>\n</li>\n\n</div>\n<h3>Longitudinal Quality Assurance</h3>\n<div>\n\n<li>\n<p>Lead the design and maturation of longitudinal QA models that assess quality across the member journey.</p>\n</li>\n<li>\n<p>Build proactive oversight frameworks that identify risks before they surface in audits, escalations, or client dissatisfaction.</p>\n</li>\n<li>\n<p>Connect quality findings across service lines to identify systemic issues, not isolated defects.</p>\n</li>\n<li>\n<p>Ensure longitudinal QA informs coaching, workflow redesign, policy refinement, and client readiness.</p>\n</li>\n\n</div>\n<h3>AI-Enabled Quality at Scale</h3>\n<div>\n\n<li>\n<p>Lead the use of AI and advanced analytics to scale quality surveillance, longitudinal review, and audit readiness.</p>\n</li>\n<li>\n<p>Define where AI can responsibly augment human review, including trend detection, review prioritization, and documentation assessment.</p>\n</li>\n<li>\n<p>Partner with product, engineering, analytics, and AI quality leaders to build safe, clinically credible workflows.</p>\n</li>\n<li>\n<p>Ensure AI-supported quality programs maintain strong human oversight, validation, and calibration.</p>\n</li>\n\n<div>\n<h3><strong>Population Health Quality Oversight and Performance Management</strong></h3>\n<div>\n\n<li>\n<p>Own population health quality oversight across relevant clinical programs, with accountability for defining, monitoring, and improving program performance.</p>\n</li>\n<li>\n<p>Establish and govern a metric framework spanning clinical quality, operational performance, service reliability, and member outcomes.</p>\n</li>\n<li>\n<p>Define metric ownership, thresholds, escalation triggers, and review cadences in partnership with clinical, operational, analytics, and client-facing leaders.</p>\n</li>\n<li>\n<p>Translate performance findings into concrete action, including corrective plans, workflow redesign, policy refinement, and program accountability.</p>\n</li>\n<li>\n<p>Build scalable oversight processes that connect longitudinal QA, audit findings, escalations, and program data into a unified view of quality across the member journey.</p>\n</li>\n\n</div>\n</div>\n</div>"},{"text":"Qualifications:","content":"<div>\n<p data-pm-slice=\"1 3 []\"><strong>Required:</strong></p>\n<div>\n\n<li>\n<p>Physician or Nurse Practitioner with current unrestricted U.S. license in good standing.</p>\n</li>\n<li>\n<p>Board certification required for physicians.</p>\n</li>\n<li>\n<p>7+ years of clinical, healthcare quality, patient safety, or clinical operations experience with progressive responsibility.</p>\n</li>\n<li>\n<p>3+ years of experience leading or materially shaping client-facing quality work, external audits, consultant engagement, or similar high-stakes external clinical work.</p>\n</li>\n<li>\n<p>Demonstrated experience representing clinical services in consequential syncs with clients, consultants, auditors, health plans, or senior executives.</p>\n</li>\n<li>\n<p>Strong experience in quality strategy, audit readiness, program development, and cross-functional leadership.</p>\n</li>\n<li>\n<p>Excellent written and verbal communication skills, with the ability to tailor messaging to clinicians, clients, consultants, and executives.</p>\n</li>\n<li>\n<p>Strong analytical and systems-thinking skills, with comfort interpreting quality and operational data.</p>\n</li>\n<li>\n<p>Proven ability to build relationships, influence without authority, and lead through ambiguity.</p>\n</li>\n\n</div>\n</div>\n<div>\n<p data-pm-slice=\"1 3 []\"><strong>Preferred:</strong></p>\n<div>\n\n<li>\n<p>Experience in population health, care navigation, care management, virtual care, or other longitudinal care models.</p>\n</li>\n<li>\n<p>Experience designing or leading longitudinal QA or proactive surveillance models.</p>\n</li>\n<li>\n<p>Experience leveraging agentic AI or advanced analytics to scale quality oversight.</p>\n</li>\n<li>\n<p>Familiarity with external quality or accreditation frameworks such as URAC, NCQA, HEDIS, or MIPS.</p>\n</li>\n<li>\n<p>Experience with tools such as Looker, Tableau, Observe.AI, or advanced spreadsheet analysis.</p>\n</li>\n<li>\n<p>CPHQ, CPPS, Lean Six Sigma, or similar training/certification.</p>\n</li>\n\n</div>\n<div>\n<p data-pm-slice=\"1 3 []\"><strong>Core competencies:</strong></p>\n\n<li>\n<p>Strong clinical judgment; systems thinking.</p>\n</li>\n<li>\n<p>Analytical rigor; documentation excellence.</p>\n</li>\n<li>\n<p>Risk identification/mitigation in tech-enabled care.</p>\n</li>\n<li>\n<p>Coaching/influencing across clinical and technical teams.</p>\n</li>\n<li>\n<p>Leads through ambiguity; works independently.</p>\n</li>\n\n<div>\n<p style=\"margin-top: 18pt; margin-bottom: 4pt;\"><strong>Key Compentencies:</strong></p>\n<div>\n\n<li>\n<p>Executive presence and clinical credibility</p>\n</li>\n<li>\n<p>Client and consultant relationship management</p>\n</li>\n<li>\n<p>Strategic thinking and program development</p>\n</li>\n<li>\n<p>Audit leadership and remediation planning</p>\n</li>\n<li>\n<p>Longitudinal quality assurance</p>\n</li>\n<li>\n<p>AI-enabled quality scaling</p>\n</li>\n<li>\n<p>Analytical rigor</p>\n</li>\n<li>\n<p>Cross-functional influence</p>\n</li>\n<li>\n<p>Clear, persuasive communication</p>\n</li>\n\n<div>&nbsp;</div>\n<div>\n<p><strong>Why Join Us</strong></p>\n<p>This role is an opportunity to shape how Included Health shows up externally on clinical quality while building the internal systems needed for a more proactive, scalable, and AI-enabled future. You will help strengthen client confidence, improve audit performance, and raise the standard of longitudinal quality oversight across the organization.</p>\n</div>\n</div>\n</div>\n</div>\n</div>"}],"text":"Associate Clinical Director, Integrated Care Quality (NP/MD)","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p>At Included Health, the Associate Clinical Director, Integrated Care Quality (NP/MD) is responsible for the strategy, external representation, and program leadership needed to ensure our clinical services perform credibly in high-stakes client, consultant, and audit-facing settings.</p>\n<p>This role leads the clinical quality approach to client audits, consultant engagement, and longitudinal quality assurance across relevant services. The Director will represent Included Health in consequential meetings with clients, consultants, health plans, and internal leaders; shape the vision for external-facing clinical quality work; build trusted relationships; and translate audit and quality findings into durable operational improvement strategies.</p>\n<p>Establishing a robust longitudinal oversight process is a primary objective for this position. This leader will drive the development of systems to monitor member journeys, ensure care quality, and maintain service reliability over time. Furthermore, they will utilize AI-driven quality surveillance and pattern detection to modernize and scale quality operations.</p>\n</div>\n<div>#LI-Remote</div>","descriptionBodyPlain":"At Included Health, the Associate Clinical Director, Integrated Care Quality (NP/MD) is responsible for the strategy, external representation, and program leadership needed to ensure our clinical services perform credibly in high-stakes client, consultant, and audit-facing settings.\nThis role leads the clinical quality approach to client audits, consultant engagement, and longitudinal quality assurance across relevant services. The Director will represent Included Health in consequential meetings with clients, consultants, health plans, and internal leaders; shape the vision for external-facing clinical quality work; build trusted relationships; and translate audit and quality findings into durable operational improvement strategies.\nEstablishing a robust longitudinal oversight process is a primary objective for this position. This leader will drive the development of systems to monitor member journeys, ensure care quality, and maintain service reliability over time. Furthermore, they will utilize AI-driven quality surveillance and pattern detection to modernize and scale quality operations.\n#LI-Remote\n","hostedUrl":"https://jobs.lever.co/includedhealth/c12583e4-994e-4ffd-baaf-76e0fed1f1fe","applyUrl":"https://jobs.lever.co/includedhealth/c12583e4-994e-4ffd-baaf-76e0fed1f1fe/apply"},{"additionalPlain":"Pay:\nThe base salary range for this full-time position is $74,640 – $94,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \n For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA) and Zone D (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA). Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<div><strong>Pay:</strong></div>\n<div>\n<p>The base salary range for this full-time position is&nbsp;<strong>$74,640 – $94,000 per year</strong>&nbsp;in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (<strong>Zones A–C</strong>).&nbsp;</p>\nFor context, these markets include <strong>Zone A</strong> (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), <strong>Zone B</strong> (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), <strong>Zone C</strong> (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA) and <strong>Zone D</strong>&nbsp;(e.g., San Francisco Bay Area CA, New York City NY, San Jose CA). Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div>&nbsp;</div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Talent & Organization","location":"Remote","team":"Talent Management","allLocations":["Remote"]},"createdAt":1789487642924,"descriptionPlain":"The Associate HR Business Partner plays a critical role in supporting and advising leaders within our Care organization. Acting as a trusted partner, this role owns and enables strong performance management practices, supports requests for workplace accommodations, and helps leaders navigate complex people matters with sound judgment, empathy, and consistency.\nThis role partners closely with Supervisors and Managers across a large non-exempt population to build a high-performing, inclusive workplace. The ideal candidate is collaborative, comfortable with ambiguity and shifting priorities, and able to take strong ownership of performance-management and ADA work from initial leader consultation through resolution and follow-through.\n","description":"<div>\n<p>The Associate HR Business Partner plays a critical role in supporting and advising leaders within our Care organization. Acting as a trusted partner, this role owns and enables strong performance management practices, supports requests for workplace accommodations, and helps leaders navigate complex people matters with sound judgment, empathy, and consistency.</p>\n<p>This role partners closely with Supervisors and Managers across a large non-exempt population to build a high-performing, inclusive workplace. The ideal candidate is collaborative, comfortable with ambiguity and shifting priorities, and able to take strong ownership of performance-management and ADA work from initial leader consultation through resolution and follow-through.</p>\n</div>","id":"3206a474-5af5-4d47-bd08-87c1f901213f","lists":[{"text":"Job Responsibilities:","content":"<div>\n\n<li>\n<p>Serve as a primary point of contact and trusted advisor for leaders within the Care organization, including coaching and partnering with Supervisors and Managers on people-related matters.</p>\n</li>\n<li>\n<p>Own performance-management work for assigned leaders and teams, including ongoing coaching, documentation, corrective action, performance improvement plans, annual and related follow-through.</p>\n</li>\n<li>\n<p>Advise leaders through complex performance, conduct, and policy matters, helping them assess risk, determine an appropriate path forward, and communicate clearly and consistently.</p>\n</li>\n<li>\n<p>Strengthen leader capability by providing practical guidance, coaching, tools, and real-time feedback on effective performance management, difficult conversations, documentation, and expectation setting.</p>\n</li>\n<li>\n<p>Manage expectations effectively with leaders and cross-functional partners by clarifying roles, timelines, risks, decisions, and next steps.</p>\n</li>\n<li>\n<p>Analyze data and trends to identify opportunities, risks, and inconsistencies across teams, translating insights into recommendations and outcomes that strengthen organizational performance and talent decisions.</p>\n</li>\n<li>\n<p>Develop and continuously improve performance management resources, processes, and communications, including manager resources, training, and templates to increase manager capability and enable best practices.&nbsp;</p>\n</li>\n<li>\n<p>Provide employee-relations support, assisting employees and leaders in resolving workplace concerns while ensuring fair, consistent, and legally compliant practices.</p>\n</li>\n<li>\n<p>Act as a subject matter expert on work-related issues, including performance management, workplace concerns, reasonable accommodations (ADA), wage and hour compliance, and involuntary terminations.</p>\n</li>\n<li>\n<p>Build and maintain collaborative relationships with internal partners, including Talent Management, HR Operations, Compliance, Talent Acquisition, Learning &amp; Development, and Legal.</p>\n</li>\n<li>\n<p>Develop and implement proactive strategies, programs, and policies to enhance employee engagement, leader effectiveness, and organizational performance.</p>\n</li>\n<li>\n<p>Navigate ambiguity and shifting needs with a solutions-oriented approach, using sound judgment to prioritize work and move matters forward without complete information.</p>\n</li>\n\n</div>"},{"text":"Requirements: ","content":"<div>\n\n<li>\n<p>2+ years of progressive experience in HR business partnering, employee relations, or performance management.</p>\n</li>\n<li>\n<p>Experience working in high-volume, frontline, or contact center environments, including support for non-exempt employees.</p>\n</li>\n<li>\n<p>Demonstrated ability to coach and advise leaders through performance management, including feedback, documentation, corrective action, and performance improvement plans.</p>\n</li>\n<li>\n<p>Strong understanding of employment laws and HR best practices.</p>\n</li>\n<li>\n<p>Proven ability to build trusted, collaborative relationships and influence leaders across levels and functions, providing clear, direct, and practical advice.</p>\n</li>\n<li>\n<p>Strong problem-solving and communication skills, including the ability to manage expectations, translate complex issues into practical recommendations, and move work to resolution.</p>\n</li>\n<li>\n<p>Strong judgment, attention to detail, and discretion when handling sensitive matters.</p>\n</li>\n\n</div>"},{"text":"Preferred Qualifications:","content":"<div>\n\n<li>\n<p>Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.</p>\n</li>\n<li>\n<p>Experience in a healthcare organization.</p>\n</li>\n\n</div>"}],"text":"Associate HR Business Partner - Care","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p>The Associate HR Business Partner plays a critical role in supporting and advising leaders within our Care organization. Acting as a trusted partner, this role owns and enables strong performance management practices, supports requests for workplace accommodations, and helps leaders navigate complex people matters with sound judgment, empathy, and consistency.</p>\n<p>This role partners closely with Supervisors and Managers across a large non-exempt population to build a high-performing, inclusive workplace. The ideal candidate is collaborative, comfortable with ambiguity and shifting priorities, and able to take strong ownership of performance-management and ADA work from initial leader consultation through resolution and follow-through.</p>\n</div>","descriptionBodyPlain":"The Associate HR Business Partner plays a critical role in supporting and advising leaders within our Care organization. Acting as a trusted partner, this role owns and enables strong performance management practices, supports requests for workplace accommodations, and helps leaders navigate complex people matters with sound judgment, empathy, and consistency.\nThis role partners closely with Supervisors and Managers across a large non-exempt population to build a high-performing, inclusive workplace. The ideal candidate is collaborative, comfortable with ambiguity and shifting priorities, and able to take strong ownership of performance-management and ADA work from initial leader consultation through resolution and follow-through.\n","hostedUrl":"https://jobs.lever.co/includedhealth/3206a474-5af5-4d47-bd08-87c1f901213f","applyUrl":"https://jobs.lever.co/includedhealth/3206a474-5af5-4d47-bd08-87c1f901213f/apply"},{"additionalPlain":"Compensation:\n \nThe United States new hire base salary target range for this full-time position is: $206,380-280,000 + bonus + equity + benefits\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\n \nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\n-Remote-first culture\n-401(k) savings plan through Fidelity\n-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\n-Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n-12 weeks of 100% Paid Parental leave\n-Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\n-Work-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\nAbout Included Health:\n \nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com.\n \nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n \n#LI-Remote\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><strong>Compensation:</strong></div>\n<div>&nbsp;</div>\n<div><em>The United States new hire base salary target range for this full-time position is: </em><em>$206,380-280,000 + bonus</em>&nbsp;<em>+ equity + benefits</em></div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div>&nbsp;</div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>-Remote-first culture</em></div>\n<div><em>-401(k) savings plan through Fidelity</em></div>\n<div><em>-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>-Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>-12 weeks of 100% Paid Parental leave</em></div>\n<div><em>-Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>-Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div>&nbsp;</div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n<div>About Included Health:</div>\n<div>&nbsp;</div>\n<div><em>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at </em><a rel=\"noopener noreferrer\" href=\"http://includedhealth.com/\" class=\"postings-link\"><em>includedhealth.com</em></a><em>.</em></div>\n<div>&nbsp;</div>\n<div><em>Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</em></div>\n<div>&nbsp;</div>\n<div><em>#LI-Remote</em></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Strategy and Services","allLocations":["Remote"]},"createdAt":1784041212307,"descriptionPlain":"The Associate Medical Director, Maternal and Pediatric Health leads the clinicians supporting maternal and pediatric populations and provides clinical and operational leadership for the maternal and pediatric complex care programs. Leading the speciality navigation & care and case management program, this individual leads a team supporting maternal and pediatric programs accessible to over a million members. This physician leader serves as the clinical authority across the maternal and pediatric health portfolio, providing subject matter expertise, program oversight, and guidance on complex clinical issues. They are responsible for ensuring that clinicians meet standards of clinical quality, achieve performance expectations, and deliver measurable clinical impact. They are also accountable for program design, workflow maintenance, and continuous improvement. This leader will shape population health strategy for maternal and pediatric populations by identifying opportunities to improve outcomes, member experience, and program performance at scale.\nReporting to the Medical Director for Care and Case Management, this individual serves as a clinical subject matter expert and will collaborate closely with other clinicians at IH to ensure clinical expertise is represented in all domains. They will bridge strategy and execution, translate organizational priorities into clinical operations, and ensure that their team contributes to clinical outcomes, client commitments, and third-party oversight activities, including RFPs and audits. They will also partner across teams to inform population health priorities, support scalable care models, and ensure maternal and pediatric programs align with Included Health’s broader population health strategy.\n \n \n","description":"<div>\n<p><strong>The Associate Medical Director, Maternal and Pediatric Health</strong> leads the clinicians supporting maternal and pediatric populations and provides clinical and operational leadership for the maternal and pediatric complex care programs. Leading the speciality navigation &amp; care and case management program, this individual leads a team supporting maternal and pediatric programs accessible to over a million members. This physician leader serves as the clinical authority across the maternal and pediatric health portfolio, providing subject matter expertise, program oversight, and guidance on complex clinical issues. They are responsible for ensuring that clinicians meet standards of clinical quality, achieve performance expectations, and deliver measurable clinical impact. They are also accountable for program design, workflow maintenance, and continuous improvement. This leader will shape population health strategy for maternal and pediatric populations by identifying opportunities to improve outcomes, member experience, and program performance at scale.</p>\n<p>Reporting to the Medical Director for Care and Case Management, this individual serves as a clinical subject matter expert and will collaborate closely with other clinicians at IH to ensure clinical expertise is represented in all domains. They will bridge strategy and execution, translate organizational priorities into clinical operations, and ensure that their team contributes to clinical outcomes, client commitments, and third-party oversight activities, including RFPs and audits. They will also partner across teams to inform population health priorities, support scalable care models, and ensure maternal and pediatric programs align with Included Health’s broader population health strategy.</p>\n</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","id":"5f754518-7a0c-4de0-8c0a-89b2da14ecb2","lists":[{"text":"Key Responsibilities:","content":"<p><strong>Clinical and Operational Leadership:</strong></p>\n\n<li>\n<p>Provide clinical and program oversight of maternity, newborn, NICU, and pediatric clinicians</p>\n</li>\n<li>\n<p>Serve as the clinical escalation point, coordinating with clinical leadership and other SMEs as needed for clinical resolution.</p>\n</li>\n<li>\n<p>Oversee the development, implementation, and maintenance of clinical standards, evidence-based care pathways, and educational materials across maternal and pediatric health programs.</p>\n</li>\n<li>\n<p>Directly supervise and/or provide clinical oversight to APPs.</p>\n</li>\n<li>\n<p>Partner with Product and Engineering to develop clinical requirements, and inform the clinical tooling and product features that will enable the teams to provide high-quality, scalable support.</p>\n</li>\n<li>\n<p>Use clinical insight, performance data, and population-level trends to identify care gaps, stratify opportunities for intervention, and inform program improvement priorities across maternal and pediatric populations.</p>\n</li>\n<li>\n<p>Contribute to the design and evolution of maternal and pediatric programs to improve quality, outcomes, and scalability across the population health portfolio.</p>\n</li>\n\n<p><strong>People Management:</strong></p>\n\n<li>\n<p>Manage clinicians against clear performance expectations, including productivity, documentation, clinical quality, and safety standards.</p>\n</li>\n<li>\n<p>Conduct performance reviews, coaching, and feedback as needed.</p>\n</li>\n<li>\n<p>Establish clear clinical and operational expectations for the team, including team huddles, and continuing education.</p>\n</li>\n<li>\n<p>Use data, dashboards, and leading indicators to monitor performance, and identify operational gaps or clinical trends.</p>\n</li>\n<li>\n<p>Coach and develop the team of clinicians, building clinical competency and operational excellence.</p>\n</li>\n<li>\n<p>Support career pathways and advancement.</p>\n</li>\n<li>\n<p>Collaborate with Practice Ops and Credentialing teams to support new hire onboarding, training, credentialing, and licensing.</p>\n</li>\n\n<div>\n<p><strong>Cross-Functional Collaboration:</strong></p>\n\n<li>\n<p>Partner with other clinical leaders and cross-functional stakeholders to ensure coordination across service lines for members with multi-specialty needs.</p>\n</li>\n<li>\n<p>Represent the maternal and pediatric health perspective in cross-functional initiatives, pilots, and strategic planning efforts related to complex care management.</p>\n</li>\n<li>\n<p>Partner with clinical, operational, analytics, and product stakeholders to inform population health initiatives, performance improvement efforts, and scalable models of care for maternal and pediatric populations.</p>\n</li>\n\n<p><strong>Clinical Scope &amp; Licensure:</strong></p>\n\n<li>\n<p>The AMD is a board-certified family medicine physician with experience caring for prenatal, postpartum, and pediatric patients in a generalist setting.&nbsp;</p>\n</li>\n<li>\n<p>This individual serves as the clinical authority for maternal and pediatric care/case management programs and provides oversight of clinical standards, escalations, and care pathways across both domains.&nbsp;</p>\n</li>\n<li>\n<p>They bring a population health lens to program leadership, helping ensure that clinical strategy, care models, and operational workflows are designed to improve outcomes across maternal and pediatric populations.</p>\n</li>\n\n</div>"},{"text":"Qualifications:","content":"<div>\n<p data-pm-slice=\"1 3 []\"><strong>Required:</strong></p>\n\n<li>\n<p>Education: Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO).&nbsp;</p>\n</li>\n<li>\n<p>Clinical Experience: Board certified in family medicine, med-peds, or a related speciality.</p>\n\n</li><li>\n<p>Minimum of 5 years post-residency clinical experience caring for prenatal, postpartum, and pediatric patients in a generalist setting, with the ability to apply that clinical lens to population health leadership.</p>\n</li>\n\n\n<li>\n<p>Licensure: Active medical license in good standing in state of residence. Willingness to become licensed in additional states as needed.</p>\n</li>\n<li>\n<p>Operations and Performance: Experience leading clinicians in a performance-driven environment, including use of quality, productivity, and operational metrics to drive accountability and improvement.</p>\n</li>\n\n<p><strong>Preferred:</strong></p>\n\n<li>\n<p>Digital Health: Experience working in digital health or virtual care delivery models.</p>\n</li>\n<li>\n<p>Clinical AI: Comfort integrating clinical AI tools into day-to-day workflows and direct care delivery.</p>\n</li>\n<li>\n<p>Population Health: Knowledge of the medical, behavioral, and social factors that drive poor outcomes and avoidable cost across complex populations.</p>\n</li>\n<li>\n<p>Location: Lives in physician compact-eligible state.</p>\n</li>\n\n</div>"}],"text":"Associate Medical Director, Maternal and Pediatric Health","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p><strong>The Associate Medical Director, Maternal and Pediatric Health</strong> leads the clinicians supporting maternal and pediatric populations and provides clinical and operational leadership for the maternal and pediatric complex care programs. Leading the speciality navigation &amp; care and case management program, this individual leads a team supporting maternal and pediatric programs accessible to over a million members. This physician leader serves as the clinical authority across the maternal and pediatric health portfolio, providing subject matter expertise, program oversight, and guidance on complex clinical issues. They are responsible for ensuring that clinicians meet standards of clinical quality, achieve performance expectations, and deliver measurable clinical impact. They are also accountable for program design, workflow maintenance, and continuous improvement. This leader will shape population health strategy for maternal and pediatric populations by identifying opportunities to improve outcomes, member experience, and program performance at scale.</p>\n<p>Reporting to the Medical Director for Care and Case Management, this individual serves as a clinical subject matter expert and will collaborate closely with other clinicians at IH to ensure clinical expertise is represented in all domains. They will bridge strategy and execution, translate organizational priorities into clinical operations, and ensure that their team contributes to clinical outcomes, client commitments, and third-party oversight activities, including RFPs and audits. They will also partner across teams to inform population health priorities, support scalable care models, and ensure maternal and pediatric programs align with Included Health&rsquo;s broader population health strategy.</p>\n</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","descriptionBodyPlain":"The Associate Medical Director, Maternal and Pediatric Health leads the clinicians supporting maternal and pediatric populations and provides clinical and operational leadership for the maternal and pediatric complex care programs. Leading the speciality navigation & care and case management program, this individual leads a team supporting maternal and pediatric programs accessible to over a million members. This physician leader serves as the clinical authority across the maternal and pediatric health portfolio, providing subject matter expertise, program oversight, and guidance on complex clinical issues. They are responsible for ensuring that clinicians meet standards of clinical quality, achieve performance expectations, and deliver measurable clinical impact. They are also accountable for program design, workflow maintenance, and continuous improvement. This leader will shape population health strategy for maternal and pediatric populations by identifying opportunities to improve outcomes, member experience, and program performance at scale.\nReporting to the Medical Director for Care and Case Management, this individual serves as a clinical subject matter expert and will collaborate closely with other clinicians at IH to ensure clinical expertise is represented in all domains. They will bridge strategy and execution, translate organizational priorities into clinical operations, and ensure that their team contributes to clinical outcomes, client commitments, and third-party oversight activities, including RFPs and audits. They will also partner across teams to inform population health priorities, support scalable care models, and ensure maternal and pediatric programs align with Included Health’s broader population health strategy.\n \n \n","hostedUrl":"https://jobs.lever.co/includedhealth/5f754518-7a0c-4de0-8c0a-89b2da14ecb2","applyUrl":"https://jobs.lever.co/includedhealth/5f754518-7a0c-4de0-8c0a-89b2da14ecb2/apply"},{"additionalPlain":"The United States new hire hourly salary target range for this full-time position is:\n$35.96 - $50.35 per hour + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share your geographic zone alignment upon inquiry.\n \n \nIn addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:\n \nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nFull suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents\nGenerous Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance\nCompassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)\n11 Holidays Paid with one Floating Paid Holiday\nWork-From-Home reimbursement to support team collaboration and effective home office work\n24 hours of Paid Volunteer Time Off (\"VTO\") Per Year to Volunteer with Charitable Organizations.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>The United States new hire hourly salary target range for this full-time position is:</div>\n<div>$35.96 - $50.35 per hour + equity + benefits</div>\n<div>&nbsp;</div>\n<div>This range reflects the minimum and maximum target for new hire salaries for candidates. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</div>\n<div>&nbsp;</div>\n<div>Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. <em>Your Recruiter can share your geographic zone alignment upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div>In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:</div>\n<div>&nbsp;</div>\n<div>Remote-first culture</div>\n<div>401(k) savings plan through Fidelity</div>\n<div>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</div>\n<div>Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents</div>\n<div>Generous Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</div>\n<div>12 weeks of 100% Paid Parental leave</div>\n<div>Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy &amp; Adoption financial assistance</div>\n<div>Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)</div>\n<div>11 Holidays Paid with one Floating Paid Holiday</div>\n<div>Work-From-Home reimbursement to support team collaboration and effective home office work</div>\n<div>24 hours of Paid Volunteer Time Off (\"VTO\") Per Year to Volunteer with Charitable Organizations<em>.</em></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Redding, CA","team":"Clinical Team","allLocations":["Redding, CA"]},"createdAt":1741891638179,"descriptionPlain":"We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n#LI-Remote\n","description":"<div>We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.</div>\n<div>#LI-Remote</div>","id":"211fdbc2-bd84-44e7-a9bf-c61b9a0ac646","lists":[{"text":"Responsibilities:","content":"\n<li>Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.</li>\n<li>Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.</li>\n<li>Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.</li>\n<li>Partner with the members' local providers to ensure coordinated care.</li>\n<li>Provide compassionate, longitudinal follow-up care, building supportive relationships.</li>\n<li>Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.</li>\n<li>Coordinate necessary resources that holistically address members' problems, whether clinical or social</li>\n"},{"text":"Qualifications:","content":"\n<li><strong>Bachelor of Science in Nursing (BSN).</strong></li>\n<li>5+ years of experience in nursing</li>\n<li>2+ years experience working in care management</li>\n<li><strong>Must reside and be based in California</strong></li>\n<li><strong>Active California Nursing License</strong></li>\n<li>Willingness to become (and maintain) licensure in multiple states.</li>\n<li>Work schedule 9AM-6pm PST</li>\n<li>Be comfortable discussing several medical conditions and experience with populations across the age ranges</li>\n<li>Spanish speaking desirable</li>\n<li>Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.</li>\n<li>Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.</li>\n<li>We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.</li>\n<li>Strictly follow security and HIPAA regulations to protect our patients' medical information.</li>\n<li>Be pleasant, responsive, and willing to work with and learn from our team.</li>\n<li>A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.</li>\n<li>Efficient at writing medical information in easy-to-understand, patient-centric language.</li>\n"},{"text":"Physical/Cognitive Requirements","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Capability to remain seated in a stationary position for prolonged periods.</li>\n<li>Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20lbs of force (e.g., lifting a computer \\/ laptop) may be required.</li>\n<li>Capability to work with leadership, employees, and members in an appropriate manner.</li>\n"}],"text":"CA Based Licensed Nurse Care Manager, Adult","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.</div>\n<div>#LI-Remote</div>","descriptionBodyPlain":"We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n#LI-Remote\n","hostedUrl":"https://jobs.lever.co/includedhealth/211fdbc2-bd84-44e7-a9bf-c61b9a0ac646","applyUrl":"https://jobs.lever.co/includedhealth/211fdbc2-bd84-44e7-a9bf-c61b9a0ac646/apply"},{"additionalPlain":"The United States new hire hourly salary target range for this full-time position is:\n$35.97 - $50.35 per hour + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share your geographic zone alignment upon inquiry.\n \n \nIn addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:\n \nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nFull suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents\nGenerous Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance\nCompassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)\n11 Holidays Paid with one Floating Paid Holiday\nWork-From-Home reimbursement to support team collaboration and effective home office work\n24 hours of Paid Volunteer Time Off (\"VTO\") Per Year to Volunteer with Charitable Organizations.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>The United States new hire hourly salary target range for this full-time position is:</div>\n<div>$35.97 - $50.35 per hour + equity + benefits</div>\n<div>&nbsp;</div>\n<div>This range reflects the minimum and maximum target for new hire salaries for candidates. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</div>\n<div>&nbsp;</div>\n<div>Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. <em>Your Recruiter can share your geographic zone alignment upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div>In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:</div>\n<div>&nbsp;</div>\n<div>Remote-first culture</div>\n<div>401(k) savings plan through Fidelity</div>\n<div>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</div>\n<div>Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents</div>\n<div>Generous Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</div>\n<div>12 weeks of 100% Paid Parental leave</div>\n<div>Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy &amp; Adoption financial assistance</div>\n<div>Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)</div>\n<div>11 Holidays Paid with one Floating Paid Holiday</div>\n<div>Work-From-Home reimbursement to support team collaboration and effective home office work</div>\n<div>24 hours of Paid Volunteer Time Off (\"VTO\") Per Year to Volunteer with Charitable Organizations<em>.</em></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Modesto, CA","team":"Clinical Team","allLocations":["Modesto, CA"]},"createdAt":1741891553161,"descriptionPlain":"We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n#LI-Remote\n","description":"<div>We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.</div>\n<div>#LI-Remote</div>","id":"a6176d53-b811-459e-890e-c9294b88860a","lists":[{"text":"Responsibilities:","content":"\n<li>Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.</li>\n<li>Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.</li>\n<li>Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.</li>\n<li>Partner with the members' local providers to ensure coordinated care.</li>\n<li>Provide compassionate, longitudinal follow-up care, building supportive relationships.</li>\n<li>Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.</li>\n<li>Coordinate necessary resources that holistically address members' problems, whether clinical or social</li>\n"},{"text":"Qualifications:","content":"\n<li><strong>Bachelor of Science in Nursing (BSN).</strong></li>\n<li>5+ years of experience in nursing</li>\n<li>2+ years experience working in care management</li>\n<li><strong>Must reside and be based in California</strong></li>\n<li><strong>Active California Nursing License</strong></li>\n<li>Willingness to become (and maintain) licensure in multiple states.</li>\n<li>Work schedule 9AM-6pm PST</li>\n<li>Be comfortable discussing several medical conditions and experience with populations across the age ranges</li>\n<li>Spanish speaking desirable</li>\n<li>Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.</li>\n<li>Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.</li>\n<li>We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.</li>\n<li>Strictly follow security and HIPAA regulations to protect our patients' medical information.</li>\n<li>Be pleasant, responsive, and willing to work with and learn from our team.</li>\n<li>A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.</li>\n<li>Efficient at writing medical information in easy-to-understand, patient-centric language.</li>\n"},{"text":"Physical/Cognitive Requirements","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Capability to remain seated in a stationary position for prolonged periods.</li>\n<li>Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20lbs of force (e.g., lifting a computer \\/ laptop) may be required.</li>\n<li>Capability to work with leadership, employees, and members in an appropriate manner.</li>\n"}],"text":"CA Based Licensed Nurse Care Manager, Adult","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.</div>\n<div>#LI-Remote</div>","descriptionBodyPlain":"We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n#LI-Remote\n","hostedUrl":"https://jobs.lever.co/includedhealth/a6176d53-b811-459e-890e-c9294b88860a","applyUrl":"https://jobs.lever.co/includedhealth/a6176d53-b811-459e-890e-c9294b88860a/apply"},{"additionalPlain":"The United States new hire hourly salary target range for this full-time position is:\n$35.97 - $50.35 per hour + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share your geographic zone alignment upon inquiry.\n \n \nIn addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:\n \nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nFull suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents\nGenerous Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance\nCompassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)\n11 Holidays Paid with one Floating Paid Holiday\nWork-From-Home reimbursement to support team collaboration and effective home office work\n24 hours of Paid Volunteer Time Off (\"VTO\") Per Year to Volunteer with Charitable Organizations.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>The United States new hire hourly salary target range for this full-time position is:</div>\n<div>$35.97 - $50.35 per hour + equity + benefits</div>\n<div>&nbsp;</div>\n<div>This range reflects the minimum and maximum target for new hire salaries for candidates. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</div>\n<div>&nbsp;</div>\n<div>Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. <em>Your Recruiter can share your geographic zone alignment upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div>In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:</div>\n<div>&nbsp;</div>\n<div>Remote-first culture</div>\n<div>401(k) savings plan through Fidelity</div>\n<div>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</div>\n<div>Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents</div>\n<div>Generous Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</div>\n<div>12 weeks of 100% Paid Parental leave</div>\n<div>Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy &amp; Adoption financial assistance</div>\n<div>Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)</div>\n<div>11 Holidays Paid with one Floating Paid Holiday</div>\n<div>Work-From-Home reimbursement to support team collaboration and effective home office work</div>\n<div>24 hours of Paid Volunteer Time Off (\"VTO\") Per Year to Volunteer with Charitable Organizations<em>.</em></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Corona, CA","team":"Clinical Team","allLocations":["Corona, CA"]},"createdAt":1741891600247,"descriptionPlain":"We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n#LI-Remote\n","description":"<div>We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.</div>\n<div>#LI-Remote</div>","id":"c30421c9-ce75-4503-baaf-43d5bf2ee10f","lists":[{"text":"Responsibilities:","content":"\n<li>Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.</li>\n<li>Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.</li>\n<li>Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.</li>\n<li>Partner with the members' local providers to ensure coordinated care.</li>\n<li>Provide compassionate, longitudinal follow-up care, building supportive relationships.</li>\n<li>Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.</li>\n<li>Coordinate necessary resources that holistically address members' problems, whether clinical or social</li>\n"},{"text":"Qualifications:","content":"\n<li><strong>Bachelor of Science in Nursing (BSN).</strong></li>\n<li>5+ years of experience in nursing</li>\n<li>2+ years experience working in care management</li>\n<li><strong>Must reside and be based in California</strong></li>\n<li><strong>Active California Nursing License</strong></li>\n<li>Willingness to become (and maintain) licensure in multiple states.</li>\n<li>Work schedule 9AM-6pm PST</li>\n<li>Be comfortable discussing several medical conditions and experience with populations across the age ranges</li>\n<li>Spanish speaking desirable</li>\n<li>Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.</li>\n<li>Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.</li>\n<li>We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.</li>\n<li>Strictly follow security and HIPAA regulations to protect our patients' medical information.</li>\n<li>Be pleasant, responsive, and willing to work with and learn from our team.</li>\n<li>A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.</li>\n<li>Efficient at writing medical information in easy-to-understand, patient-centric language.</li>\n"},{"text":"Physical/Cognitive Requirements","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Capability to remain seated in a stationary position for prolonged periods.</li>\n<li>Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20lbs of force (e.g., lifting a computer \\/ laptop) may be required.</li>\n<li>Capability to work with leadership, employees, and members in an appropriate manner.</li>\n"}],"text":"CA Based Licensed Nurse Care Manager, Adult","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.</div>\n<div>#LI-Remote</div>","descriptionBodyPlain":"We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n#LI-Remote\n","hostedUrl":"https://jobs.lever.co/includedhealth/c30421c9-ce75-4503-baaf-43d5bf2ee10f","applyUrl":"https://jobs.lever.co/includedhealth/c30421c9-ce75-4503-baaf-43d5bf2ee10f/apply"},{"additionalPlain":"The United States new hire base salary target range for this full-time position is:\n$74,810 - $104,730 + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<div>The United States new hire base salary target range for this full-time position is:</div>\n<div>$74,810 - $104,730 + equity + benefits</div>\n</div>\n<div>&nbsp;</div>\n<div><em>This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</em></div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Strategy and Services","allLocations":["Remote"]},"createdAt":1741365613578,"descriptionPlain":"We're looking for Nurse Care Managers for our Care and Case Management team, who hold a UT Compact RN license and also a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n#LI-Remote\n","description":"<div>We're looking for Nurse Care Managers for our Care and Case Management team, who hold a UT Compact RN license and also a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.</div>\n<div>#LI-Remote</div>","id":"eae812ab-f23f-437f-bf12-d829fe28a7a7","lists":[{"text":"Responsibilities:","content":"\n<li>Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.</li>\n<li>Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.</li>\n<li>Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.</li>\n<li>Partner with the members' local providers to ensure coordinated care.</li>\n<li>Provide compassionate, longitudinal follow-up care, building supportive relationships.</li>\n<li>Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.</li>\n<li>Coordinate necessary resources that holistically address members' problems, whether clinical or social</li>\n"},{"text":"Qualifications:","content":"\n<li><strong>Bachelor of Science in Nursing (BSN).</strong></li>\n<li><strong>Preferred CCM Certification or eligibility for exam</strong></li>\n<li>5+ years of experience in nursing</li>\n<li>2+ years experience working in care management</li>\n<li><strong>Must reside in a compact NLC state.</strong></li>\n<li><strong>Active Compact RN license in good standing with the nursing board of their state.</strong></li>\n<li><strong>Active California Nursing License</strong></li>\n<li>Willingness to become (and maintain) licensure in multiple states.</li>\n<li>Work until 6pm PST (Preference for those based in MST/PST time zones)</li>\n<li>Be comfortable discussing several medical conditions and experience with populations across the age ranges</li>\n<li>Spanish speaking desirable</li>\n<li>Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.</li>\n<li>Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.</li>\n<li>We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.</li>\n<li>Strictly follow security and HIPAA regulations to protect our patients' medical information.</li>\n<li>Be pleasant, responsive, and willing to work with and learn from our team.</li>\n<li>A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.</li>\n<li>Efficient at writing medical information in easy-to-understand, patient-centric language.</li>\n"},{"text":"Physical/Cognitive Requirements","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Capability to remain seated in a stationary position for prolonged periods.</li>\n<li>Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20lbs of force (e.g., lifting a computer \\/ laptop) may be required.</li>\n<li>Capability to work with leadership, employees, and members in an appropriate manner.</li>\n"}],"text":"CA Licensed Nurse Care Manager, Adult","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We're looking for Nurse Care Managers for our Care and Case Management team, who hold a UT Compact RN license and also a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.</div>\n<div>#LI-Remote</div>","descriptionBodyPlain":"We're looking for Nurse Care Managers for our Care and Case Management team, who hold a UT Compact RN license and also a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n#LI-Remote\n","hostedUrl":"https://jobs.lever.co/includedhealth/eae812ab-f23f-437f-bf12-d829fe28a7a7","applyUrl":"https://jobs.lever.co/includedhealth/eae812ab-f23f-437f-bf12-d829fe28a7a7/apply"},{"additionalPlain":"About Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Contractor","department":"Ops/Member Care","location":"Remote","team":"Member Care","allLocations":["Remote"]},"createdAt":1785268599008,"descriptionPlain":"Job Summary:\n \nAs a Claims Support Advocate (CSA), you will be part of a vibrant team of high performing and highly engaged professionals that work to ensure a quality member experience within our service level agreements. The CSA serves as a liaison between plan members, providers and health insurance companies to resolve member claim inquiries. The CSA handles all communication, paperwork, and negotiations with a health insurance carrier or provider on the behalf of the plan member.\n \n \n \nResponsibilities:\nYour primary objective is to provide effective and timely customer service for members, providers, insurers and clients regarding health care claims\nEnsure timely follow-up on requests for accounts to be reviewed\nOrganize health insurance paperwork and medical record documentation\nDemonstrate knowledge of proprietary software and other required technology (Google apps, Slack, etc)\nCommunicate timely status updates to patients throughout the claims process\nNegotiate with providers on plan member balances\nAppeal claim denials from the insurance company\nContact providers and insurance companies to resolve claim concerns\nAssist with understanding of explanation of benefits (EOBs)\nAssisting members with resolving claim errors or denials. Ideally to recoup or lower their medical expenses\nCollaborate with peers and management across functions\nUnderstand the evolving business requirements and adapt the operational processes to meet those requirements\nSpeak clearly, confidently and maintain professionalism as well as friendly member interactions while demonstrating persuasion in overcoming objections\nAbility to handle a fast-paced, dynamic environment with competing priorities\nModel a culture reflective of our core company values \nGain and retain a thorough understanding of the team and company policies, processes, software, etc\nIncluding other duties and responsibilities as assigned by leadership\n \nQualifications:\n \n1 year experience in customer service roles\n3 years of revenue cycle or carrier experience\nPassion for providing support\nPrior work experience in a claims support and health insurance role\nAbility to take meticulous notes and document actions taken\nHighly effective communication, problem resolution and organizational skills\nDemonstrated ability to meet goals in a rapidly changing environment\nExcellent data and overall analytical skills\nExcellent written and verbal communication skills\nProven record of excellent time management and prioritization skills\nAbility to troubleshoot basic technical issues\nProven track record of driving measurable efficiency results\nMedical billing/coding certification (CPC) is beneficial, but not required\nCollege degree preferred (additional experience in lieu of college degree will be considered)\n \nThe hourly pay for this full time, contract position is $22.08 per hour in the United States. This posted range reflects the portion of our internal pay band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured pay bands and geographic zones based on cost of labor to keep pay fair and consistent.\n\n","description":"<div>\n<div data-block=\"true\" data-editor=\"7ukda\" data-offset-key=\"637gr-0-0\" style=\"list-style-type: revert;\">\n<div data-offset-key=\"637gr-0-0\"><strong><span data-offset-key=\"637gr-0-0\" style=\"list-style-type: revert;\"><span data-text=\"true\">Job Summary:</span></span></strong></div>\n</div>\n<div data-block=\"true\" data-editor=\"7ukda\" data-offset-key=\"5auad-0-0\" style=\"list-style-type: revert;\">\n<div data-offset-key=\"5auad-0-0\">\n<div>\n<div aria-hidden=\"true\">&nbsp;</div>\n</div>\n<div data-automation-id=\"decorationWrapper\" id=\"56$146082\">\n<div>\n<div data-automation-id=\"multilineTextView\" data-metadata-id=\"56$146082\" data-uxi-form-item-child-list-index=\"18\" title=\"\" id=\"56$146082-352609a8c8412bd7\">\n<div dir=\"ltr\">As a Claims Support Advocate (CSA), you will be part of a vibrant team of high performing and highly engaged professionals that work to ensure a quality member experience within our service level agreements. The CSA serves as a liaison between plan members, providers and health insurance companies to resolve member claim inquiries. The CSA handles all communication, paperwork, and negotiations with a health insurance carrier or provider on the behalf of the plan member.</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n<div data-block=\"true\" data-editor=\"7ukda\" data-offset-key=\"2kp89-0-0\" style=\"list-style-type: revert;\">&nbsp;</div>\n<div data-offset-key=\"1rnli-0-0\">&nbsp;</div>\n<div style=\"list-style-type: disc;\">&nbsp;</div>\n<div data-block=\"true\" data-editor=\"7ukda\" data-offset-key=\"9bv51-0-0\" style=\"list-style-type: revert;\">\n<div data-offset-key=\"9bv51-0-0\"><strong><span data-offset-key=\"9bv51-0-0\" style=\"list-style-type: revert;\"><span data-text=\"true\">Responsibilities:</span></span></strong></div>\n</div>\n<ul data-offset-key=\"dqbs9-0-0\" style=\"list-style-type: revert;\">\n<li>\n<p>Your primary objective is to provide effective and timely customer service for members, providers, insurers and clients regarding health care claims</p>\n</li>\n<li>\n<p>Ensure timely follow-up on requests for accounts to be reviewed</p>\n</li>\n<li>\n<p>Organize health insurance paperwork and medical record documentation</p>\n</li>\n<li>\n<p>Demonstrate knowledge of proprietary software and other required technology (Google apps, Slack, etc)</p>\n</li>\n<li>\n<p>Communicate timely status updates to patients throughout the claims process</p>\n</li>\n<li>\n<p>Negotiate with providers on plan member balances</p>\n</li>\n<li>\n<p>Appeal claim denials from the insurance company</p>\n</li>\n<li>\n<p>Contact providers and insurance companies to resolve claim concerns</p>\n</li>\n<li>\n<p>Assist with understanding of explanation of benefits (EOBs)</p>\n</li>\n<li>\n<p>Assisting members with resolving claim errors or denials. Ideally to recoup or lower their medical expenses</p>\n</li>\n<li>\n<p>Collaborate with peers and management across functions</p>\n</li>\n<li>\n<p>Understand the evolving business requirements and adapt the operational processes to meet those requirements</p>\n</li>\n<li>\n<p>Speak clearly, confidently and maintain professionalism as well as friendly member interactions while demonstrating persuasion in overcoming objections</p>\n</li>\n<li>\n<p>Ability to handle a fast-paced, dynamic environment with competing priorities</p>\n</li>\n<li>\n<p>Model a culture reflective of our core company values&nbsp;</p>\n</li>\n<li>\n<p>Gain and retain a thorough understanding of the team and company policies, processes, software, etc</p>\n</li>\n<li>\n<p>Including other duties and responsibilities as assigned by leadership<span aria-haspopup=\"dialog\" aria-expanded=\"false\" aria-controls=\"popover-content-:r8d:\" style=\"list-style-type: revert;\" id=\"popover-trigger-:r8d:\"></span></p>\n</li>\n</ul>\n<div style=\"list-style-type: disc;\">&nbsp;</div>\n<div data-block=\"true\" data-editor=\"7ukda\" data-offset-key=\"5246m-0-0\" style=\"list-style-type: revert;\">\n<div data-offset-key=\"5246m-0-0\"><strong><span data-offset-key=\"5246m-0-0\" style=\"list-style-type: revert;\"><span data-text=\"true\">Qualifications:</span></span></strong></div>\n<div data-offset-key=\"5246m-0-0\">&nbsp;</div>\n<div data-offset-key=\"5246m-0-0\">\n<ul data-pm-slice=\"3 3 []\">\n<li>\n<p>1 year experience in customer service roles</p>\n</li>\n<li>\n<p>3 years of revenue cycle or carrier experience</p>\n</li>\n<li>\n<p>Passion for providing support</p>\n</li>\n<li>\n<p>Prior work experience in a claims support and health insurance role</p>\n</li>\n<li>\n<p>Ability to take meticulous notes and document actions taken</p>\n</li>\n<li>\n<p>Highly effective communication, problem resolution and organizational skills</p>\n</li>\n<li>\n<p>Demonstrated ability to meet goals in a rapidly changing environment</p>\n</li>\n<li>\n<p>Excellent data and overall analytical skills</p>\n</li>\n<li>\n<p>Excellent written and verbal communication skills</p>\n</li>\n<li>\n<p>Proven record of excellent time management and prioritization skills</p>\n</li>\n<li>\n<p>Ability to troubleshoot basic technical issues</p>\n</li>\n<li>\n<p>Proven track record of driving measurable efficiency results</p>\n</li>\n<li>\n<p>Medical billing/coding certification (CPC) is beneficial, but not required</p>\n</li>\n<li>\n<p>College degree preferred (additional experience in lieu of college degree will be considered)</p>\n</li>\n</ul>\n</div>\n<div data-offset-key=\"5246m-0-0\">&nbsp;</div>\n<div data-offset-key=\"5246m-0-0\">The hourly pay for this full time, contract position is <strong>$22.08&nbsp;per hour</strong> in the United States. This posted range reflects the portion of our internal pay band that is currently funded for new hires in this role across our standard labor markets (<strong>Zones A–C</strong>).&nbsp;</div>\n</div>\n</div>\n<p>For context, these markets include <strong>Zone A</strong> (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), <strong>Zone B</strong> (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and <strong>Zone C</strong> (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in <strong>higher-cost Zone D markets</strong> (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured pay bands and geographic zones based on cost of labor to keep pay fair and consistent.</p>","id":"9777173e-4498-4194-833c-f1a4289ba964","lists":[],"text":"Claims Support Advocate (Temp)","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<div style=\"list-style-type: revert;\" data-offset-key=\"637gr-0-0\" data-editor=\"7ukda\" data-block=\"true\">\n<div data-offset-key=\"637gr-0-0\"><strong><span style=\"list-style-type: revert;\" data-offset-key=\"637gr-0-0\"><span data-text=\"true\">Job Summary:</span></span></strong></div>\n</div>\n<div style=\"list-style-type: revert;\" data-offset-key=\"5auad-0-0\" data-editor=\"7ukda\" data-block=\"true\">\n<div data-offset-key=\"5auad-0-0\">\n<div>\n<div aria-hidden=\"true\">&nbsp;</div>\n</div>\n<div id=\"56$146082\" data-automation-id=\"decorationWrapper\">\n<div>\n<div id=\"56$146082-352609a8c8412bd7\" title=\"\" data-uxi-form-item-child-list-index=\"18\" data-metadata-id=\"56$146082\" data-automation-id=\"multilineTextView\">\n<div dir=\"ltr\">As a Claims Support Advocate (CSA), you will be part of a vibrant team of high performing and highly engaged professionals that work to ensure a quality member experience within our service level agreements. The CSA serves as a liaison between plan members, providers and health insurance companies to resolve member claim inquiries. The CSA handles all communication, paperwork, and negotiations with a health insurance carrier or provider on the behalf of the plan member.</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n<div style=\"list-style-type: revert;\" data-offset-key=\"2kp89-0-0\" data-editor=\"7ukda\" data-block=\"true\">&nbsp;</div>\n<div data-offset-key=\"1rnli-0-0\">&nbsp;</div>\n<div style=\"list-style-type: disc;\">&nbsp;</div>\n<div style=\"list-style-type: revert;\" data-offset-key=\"9bv51-0-0\" data-editor=\"7ukda\" data-block=\"true\">\n<div data-offset-key=\"9bv51-0-0\"><strong><span style=\"list-style-type: revert;\" data-offset-key=\"9bv51-0-0\"><span data-text=\"true\">Responsibilities:</span></span></strong></div>\n</div>\n<ul style=\"list-style-type: revert;\" data-offset-key=\"dqbs9-0-0\">\n<li>\n<p>Your primary objective is to provide effective and timely customer service for members, providers, insurers and clients regarding health care claims</p>\n</li>\n<li>\n<p>Ensure timely follow-up on requests for accounts to be reviewed</p>\n</li>\n<li>\n<p>Organize health insurance paperwork and medical record documentation</p>\n</li>\n<li>\n<p>Demonstrate knowledge of proprietary software and other required technology (Google apps, Slack, etc)</p>\n</li>\n<li>\n<p>Communicate timely status updates to patients throughout the claims process</p>\n</li>\n<li>\n<p>Negotiate with providers on plan member balances</p>\n</li>\n<li>\n<p>Appeal claim denials from the insurance company</p>\n</li>\n<li>\n<p>Contact providers and insurance companies to resolve claim concerns</p>\n</li>\n<li>\n<p>Assist with understanding of explanation of benefits (EOBs)</p>\n</li>\n<li>\n<p>Assisting members with resolving claim errors or denials. Ideally to recoup or lower their medical expenses</p>\n</li>\n<li>\n<p>Collaborate with peers and management across functions</p>\n</li>\n<li>\n<p>Understand the evolving business requirements and adapt the operational processes to meet those requirements</p>\n</li>\n<li>\n<p>Speak clearly, confidently and maintain professionalism as well as friendly member interactions while demonstrating persuasion in overcoming objections</p>\n</li>\n<li>\n<p>Ability to handle a fast-paced, dynamic environment with competing priorities</p>\n</li>\n<li>\n<p>Model a culture reflective of our core company values&nbsp;</p>\n</li>\n<li>\n<p>Gain and retain a thorough understanding of the team and company policies, processes, software, etc</p>\n</li>\n<li>\n<p>Including other duties and responsibilities as assigned by leadership<span id=\"popover-trigger-:r8d:\" style=\"list-style-type: revert;\" aria-controls=\"popover-content-:r8d:\" aria-expanded=\"false\" aria-haspopup=\"dialog\"></span></p>\n</li>\n</ul>\n<div style=\"list-style-type: disc;\">&nbsp;</div>\n<div style=\"list-style-type: revert;\" data-offset-key=\"5246m-0-0\" data-editor=\"7ukda\" data-block=\"true\">\n<div data-offset-key=\"5246m-0-0\"><strong><span style=\"list-style-type: revert;\" data-offset-key=\"5246m-0-0\"><span data-text=\"true\">Qualifications:</span></span></strong></div>\n<div data-offset-key=\"5246m-0-0\">&nbsp;</div>\n<div data-offset-key=\"5246m-0-0\">\n<ul data-pm-slice=\"3 3 []\">\n<li>\n<p>1 year experience in customer service roles</p>\n</li>\n<li>\n<p>3 years of revenue cycle or carrier experience</p>\n</li>\n<li>\n<p>Passion for providing support</p>\n</li>\n<li>\n<p>Prior work experience in a claims support and health insurance role</p>\n</li>\n<li>\n<p>Ability to take meticulous notes and document actions taken</p>\n</li>\n<li>\n<p>Highly effective communication, problem resolution and organizational skills</p>\n</li>\n<li>\n<p>Demonstrated ability to meet goals in a rapidly changing environment</p>\n</li>\n<li>\n<p>Excellent data and overall analytical skills</p>\n</li>\n<li>\n<p>Excellent written and verbal communication skills</p>\n</li>\n<li>\n<p>Proven record of excellent time management and prioritization skills</p>\n</li>\n<li>\n<p>Ability to troubleshoot basic technical issues</p>\n</li>\n<li>\n<p>Proven track record of driving measurable efficiency results</p>\n</li>\n<li>\n<p>Medical billing/coding certification (CPC) is beneficial, but not required</p>\n</li>\n<li>\n<p>College degree preferred (additional experience in lieu of college degree will be considered)</p>\n</li>\n</ul>\n</div>\n<div data-offset-key=\"5246m-0-0\">&nbsp;</div>\n<div data-offset-key=\"5246m-0-0\">The hourly pay for this full time, contract position is <strong>$22.08&nbsp;per hour</strong> in the United States. This posted range reflects the portion of our internal pay band that is currently funded for new hires in this role across our standard labor markets (<strong>Zones A&ndash;C</strong>).&nbsp;</div>\n</div>\n</div>\n<p>For context, these markets include <strong>Zone A</strong> (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), <strong>Zone B</strong> (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and <strong>Zone C</strong> (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in <strong>higher-cost Zone D markets</strong> (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured pay bands and geographic zones based on cost of labor to keep pay fair and consistent.</p>","descriptionBodyPlain":"Job Summary:\n \nAs a Claims Support Advocate (CSA), you will be part of a vibrant team of high performing and highly engaged professionals that work to ensure a quality member experience within our service level agreements. The CSA serves as a liaison between plan members, providers and health insurance companies to resolve member claim inquiries. The CSA handles all communication, paperwork, and negotiations with a health insurance carrier or provider on the behalf of the plan member.\n \n \n \nResponsibilities:\nYour primary objective is to provide effective and timely customer service for members, providers, insurers and clients regarding health care claims\nEnsure timely follow-up on requests for accounts to be reviewed\nOrganize health insurance paperwork and medical record documentation\nDemonstrate knowledge of proprietary software and other required technology (Google apps, Slack, etc)\nCommunicate timely status updates to patients throughout the claims process\nNegotiate with providers on plan member balances\nAppeal claim denials from the insurance company\nContact providers and insurance companies to resolve claim concerns\nAssist with understanding of explanation of benefits (EOBs)\nAssisting members with resolving claim errors or denials. Ideally to recoup or lower their medical expenses\nCollaborate with peers and management across functions\nUnderstand the evolving business requirements and adapt the operational processes to meet those requirements\nSpeak clearly, confidently and maintain professionalism as well as friendly member interactions while demonstrating persuasion in overcoming objections\nAbility to handle a fast-paced, dynamic environment with competing priorities\nModel a culture reflective of our core company values \nGain and retain a thorough understanding of the team and company policies, processes, software, etc\nIncluding other duties and responsibilities as assigned by leadership\n \nQualifications:\n \n1 year experience in customer service roles\n3 years of revenue cycle or carrier experience\nPassion for providing support\nPrior work experience in a claims support and health insurance role\nAbility to take meticulous notes and document actions taken\nHighly effective communication, problem resolution and organizational skills\nDemonstrated ability to meet goals in a rapidly changing environment\nExcellent data and overall analytical skills\nExcellent written and verbal communication skills\nProven record of excellent time management and prioritization skills\nAbility to troubleshoot basic technical issues\nProven track record of driving measurable efficiency results\nMedical billing/coding certification (CPC) is beneficial, but not required\nCollege degree preferred (additional experience in lieu of college degree will be considered)\n \nThe hourly pay for this full time, contract position is $22.08 per hour in the United States. This posted range reflects the portion of our internal pay band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured pay bands and geographic zones based on cost of labor to keep pay fair and consistent.\n\n","hostedUrl":"https://jobs.lever.co/includedhealth/9777173e-4498-4194-833c-f1a4289ba964","applyUrl":"https://jobs.lever.co/includedhealth/9777173e-4498-4194-833c-f1a4289ba964/apply"},{"additionalPlain":"About Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Growth & Business Excellence","location":"Remote","team":"Client Success","allLocations":["Remote"]},"createdAt":1788453795997,"descriptionPlain":"","description":"<p><strong>Job Summary:</strong></p>\n<p>The Client Success Portfolio Manager is responsible for supporting the retention and growth of a large portfolio of complex clients to achieve business outcomes. <strong>The Client Success Portfolio Manager reports to the AVP, Client Success, and works across TCO with a matrixed manager reporting relationship to the Senior Director of Performance Optimization to advance Client Service Delivery Excellence.</strong><strong> </strong>They are solution focused and adept at finding efficiencies to help the team scale. They are an expert in Client Success best practices as well as Included Health offerings.</p>\n<p>&nbsp;</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li><strong>Client Support - 70% of time:</strong>\n<ul>\n<li>Accountable for supporting a portfolio of complex clients by working with CS Principals, CS Directors and the CS AVP to consolidate client / member escalations for RCA, resolution, close loop communication and theme identification.</li>\n<li>Responsible for managing clients directly, when the team is over capacity or has attrition, and when CS Principals are on LoA.</li>\n<li>Works collaboratively to progress retention and upsell work across their portfolio.</li>\n<li>Builds materials and generates insights to support client meetings, including business reviews, strategy sessions, etc. with accountability for scaling the team, reducing repetitive tasks managed by CS Principals and allowing them to focus more of their efforts on client facing work.</li>\n</ul>\n</li>\n<li><strong>TCO Performance Optimization - 30% of time:</strong>\n<ul>\n<li>Leads Client Service Delivery (CSD) initiatives to improve effectiveness of TCO, to accelerate improvement of client and member experience under the leadership of the Senior Director of Performance Optimization.</li>\n<li>Develops project plans, proposals, and reports on progress, builds and delivers regular reports and presentations in support of Client Service Delivery initiatives.</li>\n<li>Develops clear, actionable content for the Client Organization team to support consistent execution of tasks across the client lifecycle and in alignment with TCO Client Service Delivery initiatives.</li>\n<li>Works cross-functionally leading workgroups, where appropriate, in service to TCO CSD initiatives under the direction of the Senior Director of Performance Optimization.</li>\n<li>Serves as the proxy for their CS portfolio and their CS AVP ensuring that client service delivery challenges are appropriately represented in the TCO CSD work. &nbsp;Accountable for gathering input from their team, sharing that input in workgroups focused on advancing CSD initiatives and keeping their AVP and team updated on priorities, focus, progress, barriers and timelines.</li>\n</ul>\n</li>\n</ul>\n<div>&nbsp;</div>\n<p><strong>Qualifications:</strong></p>\n<ul>\n<li>B2B Healthcare: 5+ years experience working with Fortune 500 clients with expertise in benefits and healthcare.</li>\n<li>Communication: Exceptional written and verbal communication skills. Exceptional presentation skills. &nbsp;Able to articulate a compelling value proposition, deliver insights, and manage difficult conversations. Executive presence, ability to consult with and influence executives.</li>\n<li>Results: Ability to work cross-functionally to deliver results.</li>\n<li>Accountable: Take personal accountability for decisions, actions, and processes needed to support long term client relationships.</li>\n<li>Data Driven: Analyze and interpret data deriving insights that support value delivery for clients.</li>\n<li>Change Agent: Ability to work autonomously in a fully remote, fast paced, rapidly changing environment, with a high degree of ambiguity serving as a champion of change.</li>\n<li>Passion: Driven by Included Health’s mission of raising the standard of health care for everyone.</li>\n<li>Growth Mindset: Solution focused, curious, lifelong learner, optimistic problem solver.</li>\n<li>Travel: Ability to travel up to 25%</li>\n</ul>\n<p>&nbsp;</p>\n<p><em>The base salary range for this full-time position is </em>$95,260.00 - $124,704.00<em> per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).</em></p>\n<p><em>For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is </em><em>determined</em><em> by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</em></p>\n<p>&nbsp;</p>\n<p><strong>Benefits &amp; Perks:</strong></p>\n<p><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></p>\n<p><em>Commission</em></p>\n<p><em>Equity</em></p>\n<p><em>Remote-first culture</em></p>\n<p><em>401(k) savings plan through Fidelity</em></p>\n<p><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></p>\n<p><em>Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")</em></p>\n<p><em>12 weeks of 100% Paid Parental leave</em></p>\n<p><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></p>\n<p><em>Work-From-Home reimbursement to support team collaboration home office work</em></p>\n<p><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></p>","id":"6a5a34b7-9297-4d3d-97e7-a8025356fa47","lists":[],"text":"Client Success Portfolio Manager","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<p><strong>Job Summary:</strong></p>\n<p>The Client Success Portfolio Manager is responsible for supporting the retention and growth of a large portfolio of complex clients to achieve business outcomes. <strong>The Client Success Portfolio Manager reports to the AVP, Client Success, and works across TCO with a matrixed manager reporting relationship to the Senior Director of Performance Optimization to advance Client Service Delivery Excellence.</strong><strong> </strong>They are solution focused and adept at finding efficiencies to help the team scale. They are an expert in Client Success best practices as well as Included Health offerings.</p>\n<p>&nbsp;</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li><strong>Client Support - 70% of time:</strong>\n<ul>\n<li>Accountable for supporting a portfolio of complex clients by working with CS Principals, CS Directors and the CS AVP to consolidate client / member escalations for RCA, resolution, close loop communication and theme identification.</li>\n<li>Responsible for managing clients directly, when the team is over capacity or has attrition, and when CS Principals are on LoA.</li>\n<li>Works collaboratively to progress retention and upsell work across their portfolio.</li>\n<li>Builds materials and generates insights to support client meetings, including business reviews, strategy sessions, etc. with accountability for scaling the team, reducing repetitive tasks managed by CS Principals and allowing them to focus more of their efforts on client facing work.</li>\n</ul>\n</li>\n<li><strong>TCO Performance Optimization - 30% of time:</strong>\n<ul>\n<li>Leads Client Service Delivery (CSD) initiatives to improve effectiveness of TCO, to accelerate improvement of client and member experience under the leadership of the Senior Director of Performance Optimization.</li>\n<li>Develops project plans, proposals, and reports on progress, builds and delivers regular reports and presentations in support of Client Service Delivery initiatives.</li>\n<li>Develops clear, actionable content for the Client Organization team to support consistent execution of tasks across the client lifecycle and in alignment with TCO Client Service Delivery initiatives.</li>\n<li>Works cross-functionally leading workgroups, where appropriate, in service to TCO CSD initiatives under the direction of the Senior Director of Performance Optimization.</li>\n<li>Serves as the proxy for their CS portfolio and their CS AVP ensuring that client service delivery challenges are appropriately represented in the TCO CSD work. &nbsp;Accountable for gathering input from their team, sharing that input in workgroups focused on advancing CSD initiatives and keeping their AVP and team updated on priorities, focus, progress, barriers and timelines.</li>\n</ul>\n</li>\n</ul>\n<div>&nbsp;</div>\n<p><strong>Qualifications:</strong></p>\n<ul>\n<li>B2B Healthcare: 5+ years experience working with Fortune 500 clients with expertise in benefits and healthcare.</li>\n<li>Communication: Exceptional written and verbal communication skills. Exceptional presentation skills. &nbsp;Able to articulate a compelling value proposition, deliver insights, and manage difficult conversations. Executive presence, ability to consult with and influence executives.</li>\n<li>Results: Ability to work cross-functionally to deliver results.</li>\n<li>Accountable: Take personal accountability for decisions, actions, and processes needed to support long term client relationships.</li>\n<li>Data Driven: Analyze and interpret data deriving insights that support value delivery for clients.</li>\n<li>Change Agent: Ability to work autonomously in a fully remote, fast paced, rapidly changing environment, with a high degree of ambiguity serving as a champion of change.</li>\n<li>Passion: Driven by Included Health&rsquo;s mission of raising the standard of health care for everyone.</li>\n<li>Growth Mindset: Solution focused, curious, lifelong learner, optimistic problem solver.</li>\n<li>Travel: Ability to travel up to 25%</li>\n</ul>\n<p>&nbsp;</p>\n<p><em>The base salary range for this full-time position is </em>$95,260.00 - $124,704.00<em> per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A&ndash;C).</em></p>\n<p><em>For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is </em><em>determined</em><em> by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</em></p>\n<p>&nbsp;</p>\n<p><strong>Benefits &amp; Perks:</strong></p>\n<p><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></p>\n<p><em>Commission</em></p>\n<p><em>Equity</em></p>\n<p><em>Remote-first culture</em></p>\n<p><em>401(k) savings plan through Fidelity</em></p>\n<p><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></p>\n<p><em>Paid Time Off (\"PTO\") and Discretionary Time Off (&ldquo;DTO\")</em></p>\n<p><em>12 weeks of 100% Paid Parental leave</em></p>\n<p><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></p>\n<p><em>Work-From-Home reimbursement to support team collaboration home office work</em></p>\n<p><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></p>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/includedhealth/6a5a34b7-9297-4d3d-97e7-a8025356fa47","applyUrl":"https://jobs.lever.co/includedhealth/6a5a34b7-9297-4d3d-97e7-a8025356fa47/apply"},{"additionalPlain":"Pay:\n \nWe are open to considering candidates at both the Senior and Staff levels.\nThe United States new hire base salary target ranges for this full-time position are:\n \nZone A: $130,050–$249,930 + equity + benefits\nZone B: $143,055–$274,923 + equity + benefits\nZone C: $156,060–$299,616 + equity + benefits\nZone D: $169,065–$324,909 + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\n \nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><strong>Pay:</strong></div>\n<div>&nbsp;</div>\n<div><em>We are open to considering candidates at both the Senior and Staff levels.<br>The United States new hire base salary target ranges for this full-time position are:</em></div>\n<div>&nbsp;</div>\n<div>\n<ul>\n<li><span style=\"font-size: 11pt;\">Zone A: $130,050–$249,930 + equity + benefits</span></li>\n<li><span style=\"font-size: 11pt;\">Zone B: $143,055–$274,923 + equity + benefits</span></li>\n<li><span style=\"font-size: 11pt;\">Zone C: $156,060–$299,616 + equity + benefits</span></li>\n<li><span style=\"font-size: 11pt;\">Zone D: $169,065–$324,909 + equity + benefits</span></li>\n</ul>\n</div>\n<div>&nbsp;</div>\n<div><em>This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</em></div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div>&nbsp;</div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div>&nbsp;</div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"department":"Security","location":"Remote","team":"Cyber Security","allLocations":["Remote"]},"createdAt":1759765297195,"descriptionPlain":"At Included Health, security is central to the trust our members, customers, partners, and care teams place in us. We protect sensitive health information and the systems that support our products by building security into architecture, engineering practices, and day-to-day operations.\n \nOur Security Engineering team works closely with platform engineering and product teams to build practical, scalable security controls, especially focused on our infrastructure-as-code. We focus on reducing risk through automation, secure-by-default patterns, strong technical partnerships, and controls that teams can operate in real production environments.\n \nAs a Cloud Engineer on the Security team, you’ll help mature Included Health’s cloud security posture across primarily AWS environments, with consideration for GCP. You’ll design, implement, and automate controls that protect product infrastructure and help prevent unauthorized Protected Health Information (PHI) exfiltration.\nThis is a full-time, remote role reporting to the Senior Manager, Security Engineering. We are open to considering candidates at both the Senior and Staff levels.\nThe role requires hands-on technical execution as well as the ability to influence infrastructure, DevOps, engineering, and product teams.\n \n","description":"<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">At Included Health, security is central to the trust our members, customers, partners, and care teams place in us. We protect sensitive health information and the systems that support our products by building security into architecture, engineering practices, and day-to-day operations.</span></p>\n<div>&nbsp;</div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Our Security Engineering team works closely with platform engineering and product teams to build practical, scalable security controls, especially focused on our infrastructure-as-code. We focus on reducing risk through automation, secure-by-default patterns, strong technical partnerships, and controls that teams can operate in real production environments.</span></p>\n<div>&nbsp;</div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">As a Cloud Engineer on the Security team, you’ll help mature Included Health’s cloud security posture across primarily AWS environments, with consideration for GCP. You’ll design, implement, and automate controls that protect product infrastructure and help prevent unauthorized Protected Health Information (PHI) exfiltration.<br><br></span><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">This is a full-time, remote role reporting to the Senior Manager, Security Engineering. We are open to considering candidates at both the Senior and Staff levels.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">The role requires hands-on technical execution as well as the ability to influence infrastructure, DevOps, engineering, and product teams.</span></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">&nbsp;</span></p>","id":"a7f70c18-72a9-4708-ac49-c0ab9acdf537","lists":[{"text":"What You'll Do","content":"<div>\n\n<li><span style=\"font-size: 11pt;\">Design and automate cloud security controls across Identity &amp; Access Management (IAM), authorization, Just-in-Time access, data access, and platform access.</span></li>\n<li><span style=\"font-size: 11pt;\">Improve AWS and GCP security posture through Terraform guardrails, risk roadmaps, legacy remediation, and secure infrastructure patterns.</span></li>\n<li><span style=\"font-size: 11pt;\">Build security tooling in Python, Go, and Lambda for vulnerability management, alerting, PHI logging, and cloud security workflows.</span></li>\n<li><span style=\"font-size: 11pt;\">Secure containers, workloads, and CI/CD pipelines through practical controls teams can operate in production.</span></li>\n<li><span style=\"font-size: 11pt;\">Partner with infrastructure, DevOps, engineering, and product teams on sensitive-data handling, incident response, and secure platform initiatives.</span></li>\n<li><span style=\"font-size: 11pt;\">Document controls, standards, automation, and playbooks that help teams adopt secure workflows.</span></li>\n\n</div>"},{"text":"Who You Are","content":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">You are a practical, hands-on cloud security engineer who can bring structure to ambiguous risks or control gaps without waiting for perfect clarity. You clarify the desired outcome, trust boundaries, stakeholders, constraints, and available facts, then make a reasonable first move and adapt as you learn.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">You are comfortable going deep in code, cloud APIs, logs, identity policies, network traffic, CI/CD pipelines, and infrastructure configuration. You use evidence to test hypotheses and turn findings into durable fixes, reusable automation, clear documentation, or repeatable processes.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">You build trust through preparation, responsiveness, direct communication, technical credibility, and follow-through. You listen to operational realities, explaining risks and tradeoffs clearly, and work with teams toward practical controls they can operate in production.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">You take ownership through the full loop: coordination, escalation, validation, closure, and knowledge sharing. You know when to investigate independently, when to involve the right expertise, and when broader organizational alignment is needed.</span></p>\n</div>"},{"text":"What You Bring","content":"<div>\n\n<li><span style=\"font-size: 11pt;\">5+ years of hands-on cloud security experience, with deep AWS expertise and familiarity with GCP.</span></li>\n<li><span style=\"font-size: 11pt;\">Strong technical depth across cloud infrastructure, identity, authorization, networking, containers, CI/CD, logging, monitoring, and security operations.</span></li>\n<li><span style=\"font-size: 11pt;\">Experience building security automation and infrastructure tooling in Python, Go, Terraform, and cloud-native services.</span></li>\n<li><span style=\"font-size: 11pt;\">Experience designing and operating access controls, including RBAC, ABAC, policy-as-code, granular engineering access, and Just-in-Time access.</span></li>\n<li><span style=\"font-size: 11pt;\">Familiarity applying cloud security frameworks, HIPAA requirements, and related standards to production environments.</span></li>\n<li><span style=\"font-size: 11pt;\">Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.</span></li>\n\n</div>"}],"text":"Cloud Engineer, Security","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">At Included Health, security is central to the trust our members, customers, partners, and care teams place in us. We protect sensitive health information and the systems that support our products by building security into architecture, engineering practices, and day-to-day operations.</span></p>\n<div>&nbsp;</div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Our Security Engineering team works closely with platform engineering and product teams to build practical, scalable security controls, especially focused on our infrastructure-as-code. We focus on reducing risk through automation, secure-by-default patterns, strong technical partnerships, and controls that teams can operate in real production environments.</span></p>\n<div>&nbsp;</div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">As a Cloud Engineer on the Security team, you&rsquo;ll help mature Included Health&rsquo;s cloud security posture across primarily AWS environments, with consideration for GCP. You&rsquo;ll design, implement, and automate controls that protect product infrastructure and help prevent unauthorized Protected Health Information (PHI) exfiltration.<br><br></span><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">This is a full-time, remote role reporting to the Senior Manager, Security Engineering. We are open to considering candidates at both the Senior and Staff levels.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">The role requires hands-on technical execution as well as the ability to influence infrastructure, DevOps, engineering, and product teams.</span></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">&nbsp;</span></p>","descriptionBodyPlain":"At Included Health, security is central to the trust our members, customers, partners, and care teams place in us. We protect sensitive health information and the systems that support our products by building security into architecture, engineering practices, and day-to-day operations.\n \nOur Security Engineering team works closely with platform engineering and product teams to build practical, scalable security controls, especially focused on our infrastructure-as-code. We focus on reducing risk through automation, secure-by-default patterns, strong technical partnerships, and controls that teams can operate in real production environments.\n \nAs a Cloud Engineer on the Security team, you’ll help mature Included Health’s cloud security posture across primarily AWS environments, with consideration for GCP. You’ll design, implement, and automate controls that protect product infrastructure and help prevent unauthorized Protected Health Information (PHI) exfiltration.\nThis is a full-time, remote role reporting to the Senior Manager, Security Engineering. We are open to considering candidates at both the Senior and Staff levels.\nThe role requires hands-on technical execution as well as the ability to influence infrastructure, DevOps, engineering, and product teams.\n \n","hostedUrl":"https://jobs.lever.co/includedhealth/a7f70c18-72a9-4708-ac49-c0ab9acdf537","applyUrl":"https://jobs.lever.co/includedhealth/a7f70c18-72a9-4708-ac49-c0ab9acdf537/apply"},{"additionalPlain":"About Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">The base salary range for this full-time position is $163,830 – $250,668 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).&nbsp;</span></em></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\">&nbsp;</p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</span></em></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">&nbsp;</span></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Benefits &amp; Perks:</span></strong></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</span></em></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Bonus</span></em></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Equity</span></em></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Remote-first culture</span></em></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">401(k) savings plan through Fidelity</span></em></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</span></em></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")</span></em></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">12 weeks of 100% Paid Parental leave</span></em></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</span></em></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Work-From-Home reimbursement to support team collaboration home office work</span></em></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">&nbsp;</span></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</span></em></p>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Growth & Business Excellence","location":"Remote","team":"Client Success","allLocations":["Remote"]},"createdAt":1789573329731,"descriptionPlain":"","description":"<div>\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">We're seeking a Director, Client Onboarding &amp; Implementation to lead the team that will work with internal and external stakeholders to onboard and launch Included Health clients. You will lead a team of managers that support implementation &amp; operations team members to bring our client contracts to reality. You will collaborate with leaders in sales, client success, operations, product, marketing, legal and finance to evolve processes and infrastructure, including optimization of implementation workflows, playbooks and other related systems. Your data-driven insights and leadership on strategic &amp; operational initiatives will help influence the growth trajectory of Included Health and allow us to resolve the most important strategic and operational issues facing the business.The right individual must be able to manage multiple competing priorities and adapt to change in a fast-paced and continually evolving environment.</span></p>\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\">&nbsp;</p>\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">We’re seeking a Director, Implementation to lead the people, operating model, and portfolio delivery disciplines that bring Included Health client commitments to life. This leader will manage and develop Implementation Consultants and Implementation Project Managers, oversee complex client launches, and create the governance, and cross-functional operating practices needed to deliver consistent, high-quality outcomes. The role partners closely with Sales, Client Success, Product, Engineering/Systems, Operations, Clinical, and other leaders to improve launch readiness, resolve critical issues, and scale implementation capabilities as the business evolves.</span></p>\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\">&nbsp;</p>\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">The ideal candidate combines strong team leadership with deep implementation judgment. They can move between executive-level client and internal conversations, portfolio-level risks and tradeoffs, and the operating mechanisms that help implementation teams execute effectively. They should be comfortable using implementation and client-performance metrics to identify patterns and prioritize action, without needing to be an advanced data analyst.</span></p>\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\">&nbsp;</p>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">People Leadership &amp; Organizational Capacity</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Lead, develop, and retain a high-performing organization of implementation leaders, consultants, project managers, and related client-facing professionals.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Set clear expectations for delivery quality, client experience, collaboration, and accountability; provide coaching, performance management, and career development.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Build leadership capacity through succession planning, mentoring, and development of future people leaders.</span></p>\n</li>\n<li style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Partner with leadership on staffing, capacity planning, workload dist</span><span style=\"font-size: 10pt;\">ribution, and seasonal </span><span style=\"font-size: 11pt;\">readiness across the implementation portfolio.</span></p>\n</li>\n</ul>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Portfolio Delivery &amp; Launch Outcomes</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Oversee end-to-end implementation delivery across the your team’s portfolio, ensuring appropriate strategy, resourcing, governance, and execution for standard, complex, and transformational launches.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Establish clear expectations for launch readiness, quality, on-time delivery, post-launch stability, and client transition.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Ensure teams identify dependencies, manage scope and timelines, and maintain clear ownership of critical deliverables and decisions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Review portfolio health and intervene early when risks, capacity constraints, or execution issues threaten client or business outcomes.</span></p>\n</li>\n</ul>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Client Governance &amp; Executive Escalations</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Establish effective governance models, operating rhythms, escalation paths, and decision-making practices for complex implementations.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Serve as the escalation point for implementation risks and client issues with strategic, commercial, operational, or reputational implications.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Build trust through transparent communication, sound judgment, clear recommendations, and consistent follow-through.</span></p>\n</li>\n</ul>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Implementation Methodology, Quality &amp; Continuous Improvement</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Use retrospectives, implementation learnings, client feedback, and performance trends to identify systemic gaps and prioritize improvements.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Establish quality controls and adoption mechanisms that improve consistency, reduce avoidable escalations, and increase team efficiency.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Ensure improvements are translated into practical guidance, enablement, and repeatable ways of working for implementation teams.</span></p>\n</li>\n</ul>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Cross-Functional Operating Model</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Align Sales, Client Success, Product, Engineering/Systems, Operations, Clinical, and other partners around implementation priorities, dependencies, decisions, and client outcomes.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Surface recurring themes and implementation constraints to inform product, process, staffing, and business decisions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Clarify ownership and drive resolution when work crosses organizational boundaries or existing processes are insufficient.</span></p>\n</li>\n</ul>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Product, Technical &amp; Operational Readiness</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Maintain sufficient product, systems, integration, and operational fluency to guide implementation strategy and challenge assumptions effectively.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Partner with Product, Engineering/Systems, Care, Clinical, and Support leaders to ensure technology feeds, integrations, claims readiness, operational processes, and member-support pathways are prepared for launch.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Ensure client requirements are translated into feasible implementation approaches while balancing client needs, operational sustainability, and scalable delivery.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Support the development of tools and reporting that improve visibility into readiness, risks, dependencies, and portfolio performance without taking on day-to-day project administration.</span></p>\n</li>\n</ul>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Client Transition &amp; Post-Launch Partnership</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Partner with Client Success and operational leaders to ensure a clear transition from implementation to ongoing client ownership.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Monitor early post-launch performance and ensure material issues have clear owners, communication plans, and durable resolutions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Use implementation outcomes and client feedback to strengthen retention, advocacy, and future growth opportunities.</span></p>\n</li>\n</ul>\n<h3 style=\"background-color: #ffffff; margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Required Qualifications</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">8+ years of progressive experience in SaaS implementation, client onboarding, implementation consulting, program management, or project management; 10+ years preferred.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">3+ years of experience leading and developing client-facing implementation or project management professionals, including managers where applicable.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Proven experience leading complex, multi-workstream implementations involving significant cross-functional dependencies, technical integrations, operational readiness, and executive stakeholders.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Demonstrated ability to lead both strategic implementation consulting and disciplined project/program execution, either directly or through a blended team of consultants and project managers.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Proven experience managing risks and escalations, improving quality, and delivering predictable, high-quality launches.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Demonstrated executive presence and client leadership skills, including the ability to facilitate senior-level governance forums, navigate difficult conversations, and build alignment across competing priorities.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Track record of building scalable implementation methodologies, playbooks, standards, and operating processes that improve consistency, quality, client experience, and team efficiency.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Strong cross-functional leadership skills and experience influencing Sales, Client Success, Product, Engineering/Systems, Operations, Clinical, and other partners toward shared client and business outcomes.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Experience in healthcare, employee benefits, health technology, or a closely related ecosystem, with the ability to understand client, carrier, partner, and operational requirements.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 10.5pt;\">Bachelor's degree or equivalent combination of education and experience.</span></p>\n</li>\n</ul>\n<h3 style=\"background-color: #ffffff; margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Preferred Qualifications</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Experience with healthcare benefits administration, claims operations, carrier ecosystems, or related healthcare data/integration environments.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Experience leading organizational change management or operating-model changes.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">PMP, CSM, or another relevant project/program management certification.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Experience using Salesforce, Cloud Coach, Jira, or similar systems to manage implementation portfolios, capacity, risks, and delivery performance.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Working fluency with operational and client-performance metrics, dashboards, and trend analysis to identify risks, prioritize improvements, and support decisions; advanced data analytics experience is not required.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 10.5pt;\">Experience mentoring leaders, building succession pipelines, and creating a culture of accountability and continuous improvement.</span></p>\n</li>\n</ul>\n</div>","id":"bb5a8eea-e594-4c4b-95a4-bfb4355bc7e3","lists":[],"text":"Director, Client Onboarding & Implementation","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">We're seeking a Director, Client Onboarding &amp; Implementation to lead the team that will work with internal and external stakeholders to onboard and launch Included Health clients. You will lead a team of managers that support implementation &amp; operations team members to bring our client contracts to reality. You will collaborate with leaders in sales, client success, operations, product, marketing, legal and finance to evolve processes and infrastructure, including optimization of implementation workflows, playbooks and other related systems. Your data-driven insights and leadership on strategic &amp; operational initiatives will help influence the growth trajectory of Included Health and allow us to resolve the most important strategic and operational issues facing the business.The right individual must be able to manage multiple competing priorities and adapt to change in a fast-paced and continually evolving environment.</span></p>\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\">&nbsp;</p>\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">We&rsquo;re seeking a Director, Implementation to lead the people, operating model, and portfolio delivery disciplines that bring Included Health client commitments to life. This leader will manage and develop Implementation Consultants and Implementation Project Managers, oversee complex client launches, and create the governance, and cross-functional operating practices needed to deliver consistent, high-quality outcomes. The role partners closely with Sales, Client Success, Product, Engineering/Systems, Operations, Clinical, and other leaders to improve launch readiness, resolve critical issues, and scale implementation capabilities as the business evolves.</span></p>\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\">&nbsp;</p>\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">The ideal candidate combines strong team leadership with deep implementation judgment. They can move between executive-level client and internal conversations, portfolio-level risks and tradeoffs, and the operating mechanisms that help implementation teams execute effectively. They should be comfortable using implementation and client-performance metrics to identify patterns and prioritize action, without needing to be an advanced data analyst.</span></p>\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\">&nbsp;</p>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">People Leadership &amp; Organizational Capacity</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Lead, develop, and retain a high-performing organization of implementation leaders, consultants, project managers, and related client-facing professionals.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Set clear expectations for delivery quality, client experience, collaboration, and accountability; provide coaching, performance management, and career development.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Build leadership capacity through succession planning, mentoring, and development of future people leaders.</span></p>\n</li>\n<li style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Partner with leadership on staffing, capacity planning, workload dist</span><span style=\"font-size: 10pt;\">ribution, and seasonal </span><span style=\"font-size: 11pt;\">readiness across the implementation portfolio.</span></p>\n</li>\n</ul>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Portfolio Delivery &amp; Launch Outcomes</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Oversee end-to-end implementation delivery across the your team&rsquo;s portfolio, ensuring appropriate strategy, resourcing, governance, and execution for standard, complex, and transformational launches.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Establish clear expectations for launch readiness, quality, on-time delivery, post-launch stability, and client transition.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Ensure teams identify dependencies, manage scope and timelines, and maintain clear ownership of critical deliverables and decisions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Review portfolio health and intervene early when risks, capacity constraints, or execution issues threaten client or business outcomes.</span></p>\n</li>\n</ul>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Client Governance &amp; Executive Escalations</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Establish effective governance models, operating rhythms, escalation paths, and decision-making practices for complex implementations.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Serve as the escalation point for implementation risks and client issues with strategic, commercial, operational, or reputational implications.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Build trust through transparent communication, sound judgment, clear recommendations, and consistent follow-through.</span></p>\n</li>\n</ul>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Implementation Methodology, Quality &amp; Continuous Improvement</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Use retrospectives, implementation learnings, client feedback, and performance trends to identify systemic gaps and prioritize improvements.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Establish quality controls and adoption mechanisms that improve consistency, reduce avoidable escalations, and increase team efficiency.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Ensure improvements are translated into practical guidance, enablement, and repeatable ways of working for implementation teams.</span></p>\n</li>\n</ul>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Cross-Functional Operating Model</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Align Sales, Client Success, Product, Engineering/Systems, Operations, Clinical, and other partners around implementation priorities, dependencies, decisions, and client outcomes.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Surface recurring themes and implementation constraints to inform product, process, staffing, and business decisions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Clarify ownership and drive resolution when work crosses organizational boundaries or existing processes are insufficient.</span></p>\n</li>\n</ul>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Product, Technical &amp; Operational Readiness</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Maintain sufficient product, systems, integration, and operational fluency to guide implementation strategy and challenge assumptions effectively.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Partner with Product, Engineering/Systems, Care, Clinical, and Support leaders to ensure technology feeds, integrations, claims readiness, operational processes, and member-support pathways are prepared for launch.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Ensure client requirements are translated into feasible implementation approaches while balancing client needs, operational sustainability, and scalable delivery.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Support the development of tools and reporting that improve visibility into readiness, risks, dependencies, and portfolio performance without taking on day-to-day project administration.</span></p>\n</li>\n</ul>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Client Transition &amp; Post-Launch Partnership</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Partner with Client Success and operational leaders to ensure a clear transition from implementation to ongoing client ownership.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Monitor early post-launch performance and ensure material issues have clear owners, communication plans, and durable resolutions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Use implementation outcomes and client feedback to strengthen retention, advocacy, and future growth opportunities.</span></p>\n</li>\n</ul>\n<h3 style=\"background-color: #ffffff; margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Required Qualifications</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">8+ years of progressive experience in SaaS implementation, client onboarding, implementation consulting, program management, or project management; 10+ years preferred.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">3+ years of experience leading and developing client-facing implementation or project management professionals, including managers where applicable.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Proven experience leading complex, multi-workstream implementations involving significant cross-functional dependencies, technical integrations, operational readiness, and executive stakeholders.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Demonstrated ability to lead both strategic implementation consulting and disciplined project/program execution, either directly or through a blended team of consultants and project managers.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Proven experience managing risks and escalations, improving quality, and delivering predictable, high-quality launches.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Demonstrated executive presence and client leadership skills, including the ability to facilitate senior-level governance forums, navigate difficult conversations, and build alignment across competing priorities.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Track record of building scalable implementation methodologies, playbooks, standards, and operating processes that improve consistency, quality, client experience, and team efficiency.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Strong cross-functional leadership skills and experience influencing Sales, Client Success, Product, Engineering/Systems, Operations, Clinical, and other partners toward shared client and business outcomes.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Experience in healthcare, employee benefits, health technology, or a closely related ecosystem, with the ability to understand client, carrier, partner, and operational requirements.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 10.5pt;\">Bachelor's degree or equivalent combination of education and experience.</span></p>\n</li>\n</ul>\n<h3 style=\"background-color: #ffffff; margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Preferred Qualifications</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Experience with healthcare benefits administration, claims operations, carrier ecosystems, or related healthcare data/integration environments.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Experience leading organizational change management or operating-model changes.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">PMP, CSM, or another relevant project/program management certification.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Experience using Salesforce, Cloud Coach, Jira, or similar systems to manage implementation portfolios, capacity, risks, and delivery performance.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Working fluency with operational and client-performance metrics, dashboards, and trend analysis to identify risks, prioritize improvements, and support decisions; advanced data analytics experience is not required.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: Figtree, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 10.5pt;\">Experience mentoring leaders, building succession pipelines, and creating a culture of accountability and continuous improvement.</span></p>\n</li>\n</ul>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/includedhealth/bb5a8eea-e594-4c4b-95a4-bfb4355bc7e3","applyUrl":"https://jobs.lever.co/includedhealth/bb5a8eea-e594-4c4b-95a4-bfb4355bc7e3/apply"},{"additionalPlain":"The base salary range for this full-time position is $$186,360 - $229,779 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">The base salary range for this full-time position is </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">$$186,360 - $229,779 per year</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (</span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zones A–C</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">).&nbsp;</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">For context, these markets include </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone A</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone B</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone C</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">higher-cost Zone D markets</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</span></p>\n<div>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</div>\n<ul>\n<li>Remote-first culture</li>\n<li>401(k) savings plan through Fidelity</li>\n<li>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</li>\n<li>Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")</li>\n<li>12 weeks of 100% Paid Parental leave</li>\n<li>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</li>\n<li>Work-From-Home reimbursement to support team collaboration home office work</li>\n</ul>\n<div>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</div>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Ops/Member Care","location":"Remote","team":"Member Care","allLocations":["Remote"]},"createdAt":1784740098258,"descriptionPlain":"As our Director, Staffing Transformation & Operations, you will lead a critical transformation in how Member Care scales across staffing strategy, workforce management, vendor strategy, and AI enablement.\nThis transformational leader will own the multi‑year staffing strategy for Member Care. You will lead the evolution of our staffing model, the intentional use of outsourced partner capacity, and the way AI, automation, and human-in-the-loop workflows improve productivity and service delivery. You will directly oversee workforce management and scheduling functions (skilling, staffing, scheduling, and real‑time management) and vendor/BPO operations, ensuring we consistently meet or exceed service level, quality, and margin goals while delivering a top-notch member and employee experience.\nIn your first year, you will help build a stronger, more AI-enabled staffing engine by scaling a segment-based staffing approach, improving visibility into forecasting and workforce assumptions, and driving a prioritized automation roadmap tied to service, productivity, and savings outcomes.\nReporting to the Head of Member Care Strategy & Operations, you will partner closely with Member Care Advocacy (our member-facing teams), Staffing Forecasting, Quality, Training, Project Management, Finance, Product, Engineering, IT and vendor partners to turn strategic priorities into an operating model that works in production. This is a rare opportunity to help redefine a healthcare contact center operating model at a moment when AI, service complexity, and margin expectations are reshaping how the function must scale.\n","description":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">As our Director, Staffing Transformation &amp; Operations, you will lead a critical transformation in how Member Care scales across staffing strategy, workforce management, vendor strategy, and AI enablement.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">This transformational leader will own the multi‑year staffing strategy for Member Care. You will lead the evolution of our staffing model, the intentional use of outsourced partner capacity, and the way AI, automation, and human-in-the-loop workflows improve productivity and service delivery. You will directly oversee workforce management and scheduling functions (skilling, staffing, scheduling, and real‑time management) and vendor/BPO operations, ensuring we consistently meet or exceed service level, quality, and margin goals while delivering a top-notch member and employee experience.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">In your first year, you will help build a stronger, more AI-enabled staffing engine by scaling a segment-based staffing approach, improving visibility into forecasting and workforce assumptions, and driving a prioritized automation roadmap tied to service, productivity, and savings outcomes.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Reporting to the Head of Member Care Strategy &amp; Operations, you will partner closely with Member Care Advocacy (our member-facing teams), Staffing Forecasting, Quality, Training, Project Management, Finance, Product, Engineering, IT and vendor partners to turn strategic priorities into an operating model that works in production. This is a rare opportunity to help redefine a healthcare contact center operating model at a moment when AI, service complexity, and margin expectations are reshaping how the function must scale.</span></p>\n</div>","id":"f2ff4c30-ab1a-49b4-8c2e-7abad6d5c7eb","lists":[{"text":"Key Responsibilities","content":"<div style=\"font-size: 11pt; font-family: Figtree, sans-serif;\"><strong><span style=\"font-size: 11pt;\">Staffing Strategy &amp; Workforce Management</span></strong></div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Own the multi‑year Member Care staffing strategy across channels, roles and staffing type, ensuring alignment with company growth plans, product roadmap, and client commitments.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Translate demand forecasts into clear capacity, staffing, skilling, and scheduling requirements across internal and outsourced teams.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Lead the workforce management function, including long-term capacity planning, short-term staffing plans, schedule design, skilling, real-time management, and feedback loops between plan and actual performance.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Evolve the staffing model through segment-based role design, cross-skilling, and routing strategy to improve service delivery, efficiency, and employee experience.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Define the next phase of the staffing model in an AI-forward environment, including how work should shift away from purely inbound, next-available handling.</span></p>\n</li>\n\n<div style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Vendor Management</span></strong></div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Own Member Care’s current and long term vendor strategy- who we partner with, how and for what defined value</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Proactively identify and mitigate vendor and operational risk through contingency planning, diversification, and surge or outage coverage strategies.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Define and maintain performance standards and KPIs for vendor partners (e.g., service levels, quality, MSAT, AHT, escalation rates, adherence, error rates, unit cost).</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Oversee the management of BPO relationships.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Ensure BPO partners are trained, enabled, and informed at the same standard as internal teams by coordinating with Training, Knowledge, Quality Coaching, and Product/IT.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Partner with Legal, Procurement, IT, Cyber Security and Finance on contracting, pricing, tech enablement, security and commercial terms, ensuring we can meet both performance and margin goals.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Build and maintain a robust issue and escalation management process with vendors, ensuring clear ownership, timely root cause analyses, and durable corrective actions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Ensure systems are set up for accurate invoice reconciliation with our vendors</span></p>\n</li>\n\n<div style=\"font-size: 11pt; font-family: Figtree, sans-serif;\"><strong><span style=\"font-size: 11pt;\">AI Enablement, Productivity, &amp; Tooling</span></strong></div>\n<div style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">&nbsp;</div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Own and centralize the Member Care AI enablement roadmap into one prioritized view of opportunities, bets, and expected impact.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Partner across Product, Engineering, IT, and Operations to identify, prioritize, and scale AI and automation opportunities that improve frontline workflows and member experience.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Modernize how productivity is defined and measured so it better reflects complex, non-queue-based work and AI-augmented service delivery.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Use data and structured experimentation to refine staffing models, routing strategies, partner allocations, and AI priorities.</span></p>\n</li>\n\n<div style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">&nbsp;</div>\n<div style=\"font-size: 11pt; font-family: Figtree, sans-serif;\"><strong><span style=\"font-size: 11pt;\">Operational Performance, Analytics, &amp; Tooling</span></strong></div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Own a core set of staffing, productivity, vendor, and financial performance metrics, including service level, staffing efficiency, occupancy, utilization, adherence, quality, unit cost, and BPO versus internal mix.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Partner with Analytics and Finance to connect demand, capacity, staffing decisions, service outcomes, and financial results in a way that supports better in-year decision-making.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Collaborate with Product, Engineering, and IT on tooling requirements related to IVR, chat routing, WFM platforms, skills management, and reporting, ensuring systems support the complexity of the staffing model.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Drive a disciplined test‑and‑learn approach to staffing (e.g., pilots on tiering, routing strategies, channel mix, BPO vs. internal allocations) and ensure learnings are documented and institutionalized.</span></p>\n</li>\n\n<div style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">&nbsp;</div>\n<div style=\"font-size: 11pt; font-family: Figtree, sans-serif;\"><strong><span style=\"font-size: 11pt;\">Leadership, People Development, &amp; Culture</span></strong></div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Lead, coach, and develop a high‑performing team that includes ICs and people-managers.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Set a clear vision, strategy, and roadmap for the staffing and vendor management function, with defined milestones and success metrics over an 18‑month horizon.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Foster a culture of partnership, transparency, and shared accountability across all cross‑functional partners.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Represent the company’s staffing and vendor strategy in executive leadership forums and, as needed, in client, prospect, and RFP settings.</span></p>\n</li>\n\n<div style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Cross-Functional Collaboration</span></strong></div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Partner closely with Staffing Forecasting to align on forecasting assumptions, surge plans, and tooling needed to execute the staffing strategy.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Collaborate with Member Care Advocacy and Service Excellence to ensure staffing and vendor decisions reflect member experience goals, escalation themes, and quality insights.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Work with Operations Enablement and Project Management on the staffing implications of new clients, new products, and major operational changes (e.g., routing redesigns, new service lines).</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Coordinate with Finance on budget planning, margin improvement initiatives, and unit cost tracking tied to staffing and vendor performance.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Partner with Client Success and Sales to help explain our staffing and vendor strategy to clients and prospects, as needed, including in RFP responses, client design sessions, and client business reviews.</span></p>\n</li>\n</ul></ul></ul></ul></ul></ul>"},{"text":"Qualifications","content":"<div style=\"font-size: 11pt; font-family: Figtree, sans-serif;\"><strong><span style=\"font-size: 11pt;\">Experience:</span></strong></div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">10+ years of experience in staffing strategy, operating model design and/or transformation or a related operational strategy function, including at least 2 years in a people management role.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Consulting background, particularly in strategy, operations, or transformation work, is strongly preferred.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Proven experience leading cross-functional operating model or service transformation initiatives in a high-volume, multi-channel environment.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience partnering with senior leaders across operations, finance, product, technology, and external partners to drive complex operational change.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience leading technology-enabled transformation, including AI, automation, workflow redesign, or tooling modernization.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Experience in healthcare, health benefits, or another highly regulated service environment strongly preferred.</span></p>\n</li>\n\n<div style=\"font-size: 11pt; font-family: Figtree, sans-serif;\"><strong><span style=\"font-size: 11pt;\">Skills:</span></strong></div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Exceptional strategic and systems thinking, with the ability to connect forecasts, staffing levers, service design, technology investments, and business outcomes.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Strong analytical and commercial judgment, with comfort working with complex operational and financial datasets and making tradeoff decisions tied to service, savings, and execution risk.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Ability to lead enterprise change through influence and align cross-functional stakeholders in environments where authority is shared.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Strong judgment in identifying, prioritizing, and scaling AI, automation, and workflow redesign opportunities based on operational and business impact.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Clear and confident communication, including experience presenting to senior leaders, executive forums, and external partners.</span></p>\n</li>\n\n<div style=\"font-size: 11pt; font-family: Figtree, sans-serif;\"><strong><span style=\"font-size: 11pt;\">Education:</span></strong></div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">A Bachelor’s degree is required. A degree in Business, Operations Research, Statistics, Industrial Engineering, Healthcare Administration, or a similar field is preferred.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Advanced degree (e.g., MBA, MHA, MS in Operations Research or Analytics) is a plus.</span></p>\n</li>\n\n<div style=\"font-size: 11pt; font-family: Figtree, sans-serif;\"><strong><span style=\"font-size: 11pt;\">Additional Requirements:</span></strong></div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Ability to work in a fast‑paced, dynamic environment with competing priorities and tight timelines.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Interest for Included Health’s mission to raise the standard of healthcare for everyone.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Willingness to travel up to 10-20% as needed for key internal meetings, site visits, and vendor/client engagements.</span></p>\n</li>\n</ul></ul></ul></ul>"},{"text":"Physical / Cognitive Requirements:","content":"<div>\n<div aria-setsize=\"-1\" id=\"message-list_1784733539.263909\">\n<div>\n<div aria-roledescription=\"message\">\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div><strong>Physical Requirements: </strong></div>\n\n<li>Stamina, strength, mobility, manual dexterity, vision, hearing, environmental factors.</li>\n<li>Ability to effectively communicate and engage with others, with accommodations available for visual or auditory impairments</li>\n<li>Ability to handle physical tasks related to the job, with accommodations provided as needed.</li>\n<li>Ability to respond effectively to changing situations, with accommodations available for varying response times.</li>\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n\n<div><strong>Cognitive Requirements:</strong></div>\n\n<li>Problem-solving, decision-making, attention to detail, critical thinking, communication skills, stress tolerance.</li>\n<li>Facilitate communication and collaboration with clients and stakeholders.</li>\n<li>Adaptability to different work environments, with support provided for managing workload and pace</li>\n<li>Ability to maintain focus and attention on tasks, with accommodations available for individuals with attention-related conditions.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>"}],"text":"Director, Staffing Transformation & Operations","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">As our Director, Staffing Transformation &amp; Operations, you will lead a critical transformation in how Member Care scales across staffing strategy, workforce management, vendor strategy, and AI enablement.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">This transformational leader will own the multi‑year staffing strategy for Member Care. You will lead the evolution of our staffing model, the intentional use of outsourced partner capacity, and the way AI, automation, and human-in-the-loop workflows improve productivity and service delivery. You will directly oversee workforce management and scheduling functions (skilling, staffing, scheduling, and real‑time management) and vendor/BPO operations, ensuring we consistently meet or exceed service level, quality, and margin goals while delivering a top-notch member and employee experience.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">In your first year, you will help build a stronger, more AI-enabled staffing engine by scaling a segment-based staffing approach, improving visibility into forecasting and workforce assumptions, and driving a prioritized automation roadmap tied to service, productivity, and savings outcomes.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Reporting to the Head of Member Care Strategy &amp; Operations, you will partner closely with Member Care Advocacy (our member-facing teams), Staffing Forecasting, Quality, Training, Project Management, Finance, Product, Engineering, IT and vendor partners to turn strategic priorities into an operating model that works in production. This is a rare opportunity to help redefine a healthcare contact center operating model at a moment when AI, service complexity, and margin expectations are reshaping how the function must scale.</span></p>\n</div>","descriptionBodyPlain":"As our Director, Staffing Transformation & Operations, you will lead a critical transformation in how Member Care scales across staffing strategy, workforce management, vendor strategy, and AI enablement.\nThis transformational leader will own the multi‑year staffing strategy for Member Care. You will lead the evolution of our staffing model, the intentional use of outsourced partner capacity, and the way AI, automation, and human-in-the-loop workflows improve productivity and service delivery. You will directly oversee workforce management and scheduling functions (skilling, staffing, scheduling, and real‑time management) and vendor/BPO operations, ensuring we consistently meet or exceed service level, quality, and margin goals while delivering a top-notch member and employee experience.\nIn your first year, you will help build a stronger, more AI-enabled staffing engine by scaling a segment-based staffing approach, improving visibility into forecasting and workforce assumptions, and driving a prioritized automation roadmap tied to service, productivity, and savings outcomes.\nReporting to the Head of Member Care Strategy & Operations, you will partner closely with Member Care Advocacy (our member-facing teams), Staffing Forecasting, Quality, Training, Project Management, Finance, Product, Engineering, IT and vendor partners to turn strategic priorities into an operating model that works in production. This is a rare opportunity to help redefine a healthcare contact center operating model at a moment when AI, service complexity, and margin expectations are reshaping how the function must scale.\n","hostedUrl":"https://jobs.lever.co/includedhealth/f2ff4c30-ab1a-49b4-8c2e-7abad6d5c7eb","applyUrl":"https://jobs.lever.co/includedhealth/f2ff4c30-ab1a-49b4-8c2e-7abad6d5c7eb/apply"},{"additionalPlain":"About Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time, Part-Time","department":"Clinical & Behavioral Health","location":"Remote","team":"General Interest","allLocations":["Remote"]},"createdAt":1673449762379,"descriptionPlain":"Included Health is looking for Licensed Behavioral Health Clinicians (Psychologists and Master Level Therapists) to join our growing team whose mission is to raise the standard of healthcare for everyone, everywhere. We are looking for individuals who are passionate about caring for patients through their healthcare journey and ensuring needs are met with industry-leading interventions.\n \nJoin our talent community to express your interest and get connected with our team!\n","description":"<div>Included Health is looking for Licensed Behavioral Health Clinicians (Psychologists and Master Level Therapists) to join our growing team whose mission is to raise the standard of healthcare for everyone, everywhere. We are looking for individuals who are passionate about caring for patients through their healthcare journey and ensuring needs are met with industry-leading interventions.</div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Join our talent community to express your interest and get connected with our team!</span></div>","id":"adff81a9-67be-4b48-aea7-49fe9878d43f","lists":[],"text":"General Interest - Licensed Behavioral Health Clinicians (Psychologists and Master Level Therapists)","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>Included Health is looking for Licensed Behavioral Health Clinicians (Psychologists and Master Level Therapists) to join our growing team whose mission is to raise the standard of healthcare for everyone, everywhere. We are looking for individuals who are passionate about caring for patients through their healthcare journey and ensuring needs are met with industry-leading interventions.</div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Join our talent community to express your interest and get connected with our team!</span></div>","descriptionBodyPlain":"Included Health is looking for Licensed Behavioral Health Clinicians (Psychologists and Master Level Therapists) to join our growing team whose mission is to raise the standard of healthcare for everyone, everywhere. We are looking for individuals who are passionate about caring for patients through their healthcare journey and ensuring needs are met with industry-leading interventions.\n \nJoin our talent community to express your interest and get connected with our team!\n","hostedUrl":"https://jobs.lever.co/includedhealth/adff81a9-67be-4b48-aea7-49fe9878d43f","applyUrl":"https://jobs.lever.co/includedhealth/adff81a9-67be-4b48-aea7-49fe9878d43f/apply"},{"additionalPlain":"Pay:\nThe base salary range for this full-time position is $100,030  – $130,944  per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \n For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA) and Zone D (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA). Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<div><strong>Pay:</strong></div>\n<div>\n<p>The base salary range for this full-time position is&nbsp;<strong>$100,030&nbsp; – $130,944&nbsp; per year</strong>&nbsp;in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (<strong>Zones A–C</strong>).&nbsp;</p>\nFor context, these markets include <strong>Zone A</strong> (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), <strong>Zone B</strong> (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), <strong>Zone C</strong> (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA) and <strong>Zone D</strong>&nbsp;(e.g., San Francisco Bay Area CA, New York City NY, San Jose CA). Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div>&nbsp;</div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Growth & Business Excellence","location":"Remote","team":"Corporate Marketing","allLocations":["Remote"]},"createdAt":1787336426742,"descriptionPlain":"The Marcomm Program Manager is a critical operational role within the Corporate Marketing & Communications team, reporting to the Vice President of Corporate Marketing & Communications. This role serves the entire marcomm function — spanning brand, B2B/corporate marketing/product/client marketing, and content — as its dedicated operational backbone. The Marcomm PM will establish and run a clear cross-functional operating rhythm, and prioritization cadence that brings consistency, visibility, and accountability to how the team plans and delivers work against its most important growth initiatives. By owning the systems and workflows that keep integrated marketing moving, this role directly enables senior marketers to stay focused on high-value strategy and the work that most influences pipeline, retention, and win rate.\n","description":"<div>\n<p data-pm-slice=\"1 1 []\">The Marcomm Program Manager is a critical operational role within the Corporate Marketing &amp; Communications team, reporting to the Vice President of Corporate Marketing &amp; Communications. This role serves the entire marcomm function — spanning brand, B2B/corporate marketing/product/client marketing, and content — as its dedicated operational backbone. The Marcomm PM will establish and run a clear cross-functional operating rhythm, and prioritization cadence that brings consistency, visibility, and accountability to how the team plans and delivers work against its most important growth initiatives. By owning the systems and workflows that keep integrated marketing moving, this role directly enables senior marketers to stay focused on high-value strategy and the work that most influences pipeline, retention, and win rate.</p>\n</div>","id":"3bc2c0e7-a47d-4013-929d-778646c91e57","lists":[{"text":"Responsibilities","content":"<div>\n<ul data-pm-slice=\"3 1 []\">\n<li>\n<p>Own and operate the marcomm team's intake process — creating a single point of entry for all new project requests across corporate marketing, client marketing, brand, and content — ensuring each request is scoped, prioritized, and routed appropriately before work begins.</p>\n</li>\n<li>\n<p>Plug into and reinforce the broader Growth team's existing operating rhythms and reporting structures — rather than standing up marcomm-specific systems in isolation — adapting shared cadences (e.g., weekly prioritization reviews, sprint-style planning, status syncs) to create consistent visibility into active work, dependencies, and capacity across marcomm teams.</p>\n</li>\n<li>\n<p>Help to develop and manage integrated project plans, timelines, and delivery schedules in Asana, keeping all workstreams current and surfacing blockers before they become delays.</p>\n</li>\n<li>\n<p>Produce clear, concise status reporting for marketing leadership — replacing fragmented Slack threads and ad hoc follow-up with structured, repeatable updates that make progress and priorities legible at a glance.</p>\n</li>\n<li>\n<p>Serve as the connective tissue across marcomm teams — facilitating coordination between Corporate Communications, Client Marketing, Creative, and Content — so that cross-functional dependencies are tracked and hand-offs are clean.</p>\n</li>\n<li>\n<p>Proactively identify risks, resource conflicts, and scope creep; escalate to the VP or relevant senior marketers with recommended resolutions.</p>\n</li>\n<li>\n<p>Support program-level prioritization decisions by maintaining a shared view of the team's portfolio, flagging capacity constraints, and helping leadership make informed trade-off calls.</p>\n</li>\n<li>\n<p>Contribute to the development of lightweight, scalable standard operating procedures and workflow documentation that reduce reliance on tribal knowledge and informal communication channels.</p>\n</li>\n<li>\n<p>Partner with senior marketers on campaign and initiative scoping to ensure timelines are realistic, resources are aligned, and deliverables are clearly defined before execution begins.</p>\n</li>\n<li>\n<p>Drive adoption of Asana and shared project management practices across the marcomm team, providing guidance and accountability to ensure consistent use.</p>\n</li>\n<li>\n<p>Spearhead and advance key technology transformation initiatives on behalf of the marcomm team — translating FY27 plan milestones into actionable, repeatable execution plans in close partnership with Growth and Tech counterparts, ensuring marcomm stays aligned and moving in lockstep with broader organizational transformation efforts.</p>\n</li>\n<li>\n<p>Partner with marcomm leadership to foster a strong sense of team culture, engagement, and continuous learning — creating consistent, meaningful touchpoints for employees and sub-teams that reinforce connection, shared purpose, and professional growth across the function.</p>\n</li>\n\n<p>&nbsp;</p>\n</ul></div>"},{"text":"Requirements","content":"<div>\n<ul data-pm-slice=\"3 3 []\">\n<li>\n<p>3–5 years of experience in program management, marketing operations, or a traffic/production coordination role, ideally within an in-house marketing team or agency environment.</p>\n</li>\n<li>\n<p>Demonstrated experience building or improving intake and workflow systems in a fast-moving, matrixed organization.</p>\n</li>\n<li>\n<p>Proficiency with Asana or a comparable project management platform; comfort configuring projects, templates, and dashboards to support team-wide visibility.</p>\n</li>\n<li>\n<p>Strong organizational skills and a systems-oriented mindset — you find it genuinely satisfying to bring structure to ambiguous, high-velocity environments.</p>\n</li>\n<li>\n<p>Excellent written and verbal communication skills, with the ability to synthesize complex workstreams into clear, executive-ready status updates.</p>\n</li>\n<li>\n<p>Experience facilitating cross-functional coordination across multiple teams and stakeholders simultaneously.</p>\n</li>\n<li>\n<p>Ability to manage competing priorities without losing sight of what matters most; comfortable asking clarifying questions and pushing back constructively when scope or timelines are unclear.</p>\n</li>\n<li>\n<p>Comfort operating in an environment undergoing process and tooling transformation — you are a change enabler, not a change resistor.</p>\n</li>\n\n</ul></div>"},{"text":"Preferred Qualifications","content":"<div>\n<ul data-pm-slice=\"3 1 []\">\n<li>\n<p>Experience supporting B2B or enterprise marketing teams, with exposure to demand generation, client marketing, or content marketing workflows.</p>\n</li>\n<li>\n<p>Familiarity with healthcare, tech, or highly regulated industries.</p>\n</li>\n<li>\n<p>PMP, PMI-ACP, or equivalent project management certification.</p>\n</li>\n\n<p>&nbsp;</p>\n</ul></div>"}],"text":"Marketing & Communications Program Manager","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p data-pm-slice=\"1 1 []\">The Marcomm Program Manager is a critical operational role within the Corporate Marketing &amp; Communications team, reporting to the Vice President of Corporate Marketing &amp; Communications. This role serves the entire marcomm function &mdash; spanning brand, B2B/corporate marketing/product/client marketing, and content &mdash; as its dedicated operational backbone. The Marcomm PM will establish and run a clear cross-functional operating rhythm, and prioritization cadence that brings consistency, visibility, and accountability to how the team plans and delivers work against its most important growth initiatives. By owning the systems and workflows that keep integrated marketing moving, this role directly enables senior marketers to stay focused on high-value strategy and the work that most influences pipeline, retention, and win rate.</p>\n</div>","descriptionBodyPlain":"The Marcomm Program Manager is a critical operational role within the Corporate Marketing & Communications team, reporting to the Vice President of Corporate Marketing & Communications. This role serves the entire marcomm function — spanning brand, B2B/corporate marketing/product/client marketing, and content — as its dedicated operational backbone. The Marcomm PM will establish and run a clear cross-functional operating rhythm, and prioritization cadence that brings consistency, visibility, and accountability to how the team plans and delivers work against its most important growth initiatives. By owning the systems and workflows that keep integrated marketing moving, this role directly enables senior marketers to stay focused on high-value strategy and the work that most influences pipeline, retention, and win rate.\n","hostedUrl":"https://jobs.lever.co/includedhealth/3bc2c0e7-a47d-4013-929d-778646c91e57","applyUrl":"https://jobs.lever.co/includedhealth/3bc2c0e7-a47d-4013-929d-778646c91e57/apply"},{"additionalPlain":"The United States new hire base salary target range for this full-time position is:\n$74,810 - $104,730 + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\nAbout Included Health:\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com.\n \nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>The United States new hire base salary target range for this full-time position is:</div>\n<div>$74,810 - $104,730 + equity + benefits</div>\n<div>&nbsp;</div>\n<div><em>This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</em></div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n<div>About Included Health:</div>\n<div><em>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at </em><a href=\"http://includedhealth.com\" class=\"postings-link\"><em>includedhealth.com</em></a><em>.</em></div>\n<div>&nbsp;</div>\n<div><em>Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.</em></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Team","allLocations":["Remote"]},"createdAt":1738986703646,"descriptionPlain":"We are seeking a Maternity Nurse Care Manager to join our Care and Case Management team. This role is ideal for a compassionate, patient-centered nurse who is passionate about supporting individuals through the full spectrum of their maternity journey—from preconception to postpartum—with evidence-based, holistic care.\nAs a telephonic Maternity Nurse Care Manager, you will guide members through both routine and high-risk pregnancy experiences, working closely with a multidisciplinary team of providers, care coordinators, and support staff to deliver integrated remote care. You’ll spend your day connecting directly with members, listening to their concerns, answering questions, and serving as a trusted advocate.\nThis role requires strong clinical expertise in maternity care, as well as the ability to develop personalized care plans that support members through fertility planning, prenatal care, delivery preparation, and postpartum recovery. You'll also help members navigate their health benefits and connect them to appropriate resources, with a focus on delivering high-quality, coordinated care that leads to better health outcomes for parents and their growing families.\n","description":"<div>\n<p>We are seeking a <strong>Maternity Nurse Care Manager</strong> to join our Care and Case Management team. This role is ideal for a compassionate, patient-centered nurse who is passionate about supporting individuals through the full spectrum of their maternity journey—from preconception to postpartum—with evidence-based, holistic care.</p>\n<p>As a <strong>telephonic Maternity Nurse Care Manager</strong>, you will guide members through both routine and high-risk pregnancy experiences, working closely with a multidisciplinary team of providers, care coordinators, and support staff to deliver integrated remote care. You’ll spend your day connecting directly with members, listening to their concerns, answering questions, and serving as a trusted advocate.</p>\n<p>This role requires strong clinical expertise in maternity care, as well as the ability to develop personalized care plans that support members through fertility planning, prenatal care, delivery preparation, and postpartum recovery. You'll also help members navigate their health benefits and connect them to appropriate resources, with a focus on delivering high-quality, coordinated care that leads to better health outcomes for parents and their growing families.</p>\n</div>","id":"e1f1a391-2af8-445f-880c-d1ed06db4099","lists":[{"text":"Responsibilities","content":"\n<li>Deliver coordinated, patient-centered virtual Care Management by telephone and/or messaging that improves members’ health outcomes.</li>\n<li>\n<p>Generate impactful care plans together with members and our multidisciplinary care team, and help members achieve their desired goals.</p>\n</li>\n<li>\n<p>Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.</p>\n</li>\n<li>\n<p>Partner with the members’ local providers to ensure coordinated care.</p>\n</li>\n<li>\n<p>Provide compassionate, longitudinal follow-up care, building supportive relationships.</p>\n</li>\n"},{"text":"Qualifications and Requirements:","content":"<div>\n\n<li>\n<p>Bachelor of Science in Nursing (BSN).</p>\n</li>\n<li>\n<p>Must reside in a compact NLC state.</p>\n</li>\n<li>\n<p>Active Compact RN license (in state of residence) in good standing with the nursing board of their state</p>\n</li>\n<li>\n<p>Additional active Licensure a plus (IL, CA, MN, NY)</p>\n</li>\n<li>\n<p>CCM Certification preferred</p>\n</li>\n<li>\n<p>5+ years of nursing experience</p>\n</li>\n<li>\n<p>2+ years experience working in care, case and disease management, preferably in a health plan, health navigator or third party administrator (TPA) environment</p>\n</li>\n<li>\n<p>2+ years experience working in labor and delivery</p>\n</li>\n<li>\n<p>Be comfortable discussing a wide variety of medical conditions</p>\n</li>\n<li>\n<p>Experience working remotely preferred; Comfortable with technology.</p>\n</li>\n<li>\n<p>Be highly empathetic. We work with patients and their families who are going through challenging times. Ideal candidates practice empathy and reassure patients that we are available to help them.</p>\n</li>\n<li>\n<p>Must be able to work efficiently. We are a fast growing company and we are busy. Our team is expected to meet volume goals without sacrificing quality. Good judgment for balancing priorities is a must.</p>\n</li>\n<li>\n<p>Be flexible and comfortable with working in a rapidly-changing environment.</p>\n</li>\n<li>\n<p>Strictly follow security and HIPAA regulations to protect our patients’ medical information.</p>\n</li>\n<li>\n<p>Be pleasant, responsive, and willing to work with and learn from our team.</p>\n</li>\n<li>\n<p>Strong verbal and written communication skills. A lot of time is spent on the phone with patients and families, as well as a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and succinctly summarize findings is critical.</p>\n</li>\n<li>\n<p>Strong competence and ability to use multiple computer/medical record systems.</p>\n</li>\n<li>\n<p>Collaborate well across multidisciplinary teams with clinical and non-clinical members to deliver a seamless, top-quality care experience to patients.</p>\n</li>\n<li>\n<p>Ability to understand cultural and socioeconomic issues affecting members and to coordinate all available resources to serve members.</p>\n</li>\n<li>\n<p>Excellent grammar, attention to detail, and efficient at writing medical information in easy-to-understand, patient-centric language.</p>\n</li>\n\n</div>"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Capability to remain seated in a stationary position for prolonged periods.</li>\n<li>Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Capability to work with leadership, employees, and members in an appropriate manner.</li>\n"}],"text":"Maternity Nurse Care Manager","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p>We are seeking a <strong>Maternity Nurse Care Manager</strong> to join our Care and Case Management team. This role is ideal for a compassionate, patient-centered nurse who is passionate about supporting individuals through the full spectrum of their maternity journey&mdash;from preconception to postpartum&mdash;with evidence-based, holistic care.</p>\n<p>As a <strong>telephonic Maternity Nurse Care Manager</strong>, you will guide members through both routine and high-risk pregnancy experiences, working closely with a multidisciplinary team of providers, care coordinators, and support staff to deliver integrated remote care. You&rsquo;ll spend your day connecting directly with members, listening to their concerns, answering questions, and serving as a trusted advocate.</p>\n<p>This role requires strong clinical expertise in maternity care, as well as the ability to develop personalized care plans that support members through fertility planning, prenatal care, delivery preparation, and postpartum recovery. You'll also help members navigate their health benefits and connect them to appropriate resources, with a focus on delivering high-quality, coordinated care that leads to better health outcomes for parents and their growing families.</p>\n</div>","descriptionBodyPlain":"We are seeking a Maternity Nurse Care Manager to join our Care and Case Management team. This role is ideal for a compassionate, patient-centered nurse who is passionate about supporting individuals through the full spectrum of their maternity journey—from preconception to postpartum—with evidence-based, holistic care.\nAs a telephonic Maternity Nurse Care Manager, you will guide members through both routine and high-risk pregnancy experiences, working closely with a multidisciplinary team of providers, care coordinators, and support staff to deliver integrated remote care. You’ll spend your day connecting directly with members, listening to their concerns, answering questions, and serving as a trusted advocate.\nThis role requires strong clinical expertise in maternity care, as well as the ability to develop personalized care plans that support members through fertility planning, prenatal care, delivery preparation, and postpartum recovery. You'll also help members navigate their health benefits and connect them to appropriate resources, with a focus on delivering high-quality, coordinated care that leads to better health outcomes for parents and their growing families.\n","hostedUrl":"https://jobs.lever.co/includedhealth/e1f1a391-2af8-445f-880c-d1ed06db4099","applyUrl":"https://jobs.lever.co/includedhealth/e1f1a391-2af8-445f-880c-d1ed06db4099/apply"},{"additionalPlain":" \nThe United States new hire base salary target range  for this full-time position are: $188,270 - $288,048 + bonus + equity + benefits\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: \nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n \n#LI-Remote  \n#Remote  \n#Telehealth  \n#AssociateMedicalDirector\n#HealthcareJobs \n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>&nbsp;</div>\n<div><em>T</em><em>he United States new hire base salary target range&nbsp; for this full-time position are: </em><em>$188,270 - $288,048 + bonus + equity + benefits</em></div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data.</em></div>\n<div>&nbsp;</div>\n<div>Benefits &amp; Perks:</div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:&nbsp;</em></div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div>&nbsp;</div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n<div>&nbsp;</div>\n<div>#LI-Remote&nbsp;&nbsp;</div>\n<div>#Remote&nbsp;&nbsp;</div>\n<div>#Telehealth&nbsp;&nbsp;</div>\n<div>#AssociateMedicalDirector</div>\n<div>#HealthcareJobs&nbsp;</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Strategy and Services","allLocations":["Remote"]},"createdAt":1779731406950,"descriptionPlain":"About Included Health\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation to millions of members throughout the country. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community no matter where they are in their health journey or what type of care they need—from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.\n \nPosition Overview\nThe Medical Director - Clinical Affairs serves as a vital strategic clinical partner bridging Included Health, our strategic clients, and external stakeholders. This role is designed for a visionary physician-leader who can think of new and creative ways—leveraging data and technology—to improve the healthcare experience in a way that promotes better clinical and financial outcomes.\nThe ideal candidate will not only represent the value of Included Health’s clinical offerings to support growth and retention but will also act as an executive-level clinical advisor to our most complex clients. They will translate population health data into actionable clinical campaigns, clinically steer multi-vendor ecosystems (including TPAs and carriers), and collaborate with internal business strategy teams to scale repeatable clinical solutions in the market.\n","description":"<h3><strong>About Included Health</strong></h3>\n<p>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation to millions of members throughout the country. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community no matter where they are in their health journey or what type of care they need—from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at <a href=\"https://includedhealth.com\">includedhealth.com</a>.</p>\n<h3>&nbsp;</h3>\n<h3><strong>Position Overview</strong></h3>\n<p>The <strong>Medical Director - Clinical Affairs </strong>serves as a vital strategic clinical partner bridging Included Health, our strategic clients, and external stakeholders. This role is designed for a visionary physician-leader who can think of new and creative ways—leveraging data and technology—to improve the healthcare experience in a way that promotes better clinical and financial outcomes.</p>\n<p>The ideal candidate will not only represent the value of Included Health’s clinical offerings to support growth and retention but will also act as an executive-level clinical advisor to our most complex clients. They will translate population health data into actionable clinical campaigns, clinically steer multi-vendor ecosystems (including TPAs and carriers), and collaborate with internal business strategy teams to scale repeatable clinical solutions in the market.</p>","id":"1d4ee2b9-d3c4-46a4-8e3c-c5906c536214","lists":[{"text":"Key Responsibilities:","content":"<div>\n<h4><strong>Pillar 1: Clinical Stewardship &amp; Support for Strategic Clients</strong></h4>\n\n<li>\n<p><strong>Executive Advisory:</strong> Serve as a trusted clinical thought leader for strategic enterprise clients, advising executive committees on topics such as clinical policy guardrails, healthcare AI integration, and benefits strategy.</p>\n</li>\n<li>\n<p><strong>Population Health Strategy &amp; Analytics:</strong> Analyze population utilization data to develop strategies, rising-risk briefs, and clinical campaign designs that alter the cost and health trajectory of client populations.</p>\n</li>\n<li>\n<p><strong>High-Stakes Case Support:</strong> Manage the high-stakes, high-visibility, or high-dollar case desk—providing clinical case memos, peer-to-peer discussions, and member-facing clinical framing guidance.</p>\n</li>\n<li>\n<p><strong>Population Health Informatics &amp; Efficiency:</strong> Review aggregate member health and claims data to uncover systemic inefficiencies and low-value care patterns, providing plan sponsors with clinical guidance on how to optimize their benefit ecosystem.&nbsp;</p>\n</li>\n<li>\n<p><strong>Joint Vendor Stewardship:</strong> Lead multi-vendor clinical rounds bringing together Included Health, client HR leaders, third-party administrators (TPAs), carriers, and other point-solutions to align on clinical action plans.</p>\n</li>\n<li>\n<p><strong>Clinically Led HCC Management:</strong> Direct the clinical narrative around High Cost Claimants (HCC) within client populations, moving HCC efforts from static reporting to active, clinically led member support.</p>\n</li>\n\n<div>\n<h4><strong>Pillar 2: Growth Strategy &amp; Support for Sales and External Partners</strong></h4>\n\n<li>\n<p><strong>Sales &amp; Retention Enablement:</strong> Partner with Sales and Client Success teams during high-stakes prospect pitches and renewal cycles to showcase the clinical and economic value of our programs, driving upsells, revenue generation, and customer retention.</p>\n</li>\n<li>\n<p><strong>External Representation:</strong> Represent Included Health at national conferences, industry events, and seminars to showcase our clinical performance, navigation, and virtual care capabilities.</p>\n</li>\n<li>\n<p><strong>Educational Engagement:</strong> Develop and deliver highly engaging educational materials and clinical presentations for clients, healthcare professionals, and public stakeholders.</p>\n</li>\n\n<h4><strong>Pillar 3: Internal Support &amp; Business Strategy</strong></h4>\n\n<li>\n<p><strong>Scalable Clinical Strategy:</strong> Partner directly with the Business Strategy team to evaluate external vendors, co-develop our clinical strategy, identify emerging market needs, and determine what clinical offerings can be delivered effectively at scale.</p>\n</li>\n\n</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div><strong>Health Plan Strategy &amp; Market Integration:</strong> Leverage health plan and TPA expertise to build out consistent, structured clinical support for the health plan side of our business, assisting with ecosystem integration, strategic carrier collaborations, and the expansion of innovative models like Alternative Plan Design (APD).</div>\n</div>"},{"text":"Qualifications:","content":"<div>\n<h4><strong>Professional Background / Requirements</strong></h4>\n\n<li>\n<p><strong>Education:</strong> Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) degree.</p>\n</li>\n<li>\n<p><strong>Clinical Experience:</strong> Minimum of 5 years of post-residency clinical experience. High-quality clinical baseline across a wide range of medical conditions is highly preferred to support high-stakes case navigation.</p>\n</li>\n<li>\n<p><strong>Licensure:</strong> Active medical license in good standing in state of residence. Must maintain board certification in primary specialty throughout employment.</p>\n</li>\n<li>\n<p><strong>Travel:</strong> Willingness to travel up to twice per month for 1-2 days each (averaged over the year) for client engagements and conferences, occasionally with short notice.</p>\n</li>\n\n<h4><strong>Specialized Expertise (Highly Preferred)</strong></h4>\n\n<li>\n<p><strong>Clinical Consulting &amp; Strategy:</strong> Proven experience in clinical consulting through experience such as corporate/health plan Medical Director, clinical SME in the digital health field, or through work in healthcare consulting.</p>\n</li>\n<li>\n<p><strong>Health Plan &amp; TPA Acumen:</strong> Deep working knowledge of Health Plans, TPAs, and commercial benefit ecosystems, with direct experience in Alternative Plan Design (APD) or health plan client support.</p>\n</li>\n<li>\n<p><strong>Population Health and Claims Acumen:</strong> Experience analyzing healthcare claims, utilization reports, or clinical data to pull out population trends, track clinical quality, and identify opportunities to improve healthcare spend.</p>\n</li>\n<li>\n<p><strong>Digital Health Expertise:</strong> Comprehensive understanding of the digital health landscape, emerging clinical technology trends (including AI in care), and virtual care delivery models.</p>\n</li>\n\n</div>"},{"text":"Core Competencies:","content":"<div>\n\n<li>\n<p><strong>Commercial Mindset:</strong> Ability to balance clinical excellence with business scalability, understanding how to transition high-touch clinical concepts into standardized, repeatable, and value-driven offerings.</p>\n</li>\n<li>\n<p><strong>Elite Communication:</strong> Exceptional verbal and written communication skills, with a proven ability to translate complex clinical data, policies, or cases into clear, compelling narratives for non-clinical corporate executives.</p>\n</li>\n<li>\n<p><strong>Relationship Management &amp; Influence:</strong> Strong cross-functional collaboration skills with the ability to influence internal peers (Sales, Product, Finance, Marketing, Strategy) and manage delicate multi-vendor dynamics.</p>\n</li>\n\n</div>"}],"text":"Medical Director of Clinical Affairs","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<h3><strong>About Included Health</strong></h3>\n<p>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation to millions of members throughout the country. We&rsquo;re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community no matter where they are in their health journey or what type of care they need&mdash;from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It&rsquo;s all included. Learn more at <a href=\"https://includedhealth.com\">includedhealth.com</a>.</p>\n<h3>&nbsp;</h3>\n<h3><strong>Position Overview</strong></h3>\n<p>The <strong>Medical Director - Clinical Affairs </strong>serves as a vital strategic clinical partner bridging Included Health, our strategic clients, and external stakeholders. This role is designed for a visionary physician-leader who can think of new and creative ways&mdash;leveraging data and technology&mdash;to improve the healthcare experience in a way that promotes better clinical and financial outcomes.</p>\n<p>The ideal candidate will not only represent the value of Included Health&rsquo;s clinical offerings to support growth and retention but will also act as an executive-level clinical advisor to our most complex clients. They will translate population health data into actionable clinical campaigns, clinically steer multi-vendor ecosystems (including TPAs and carriers), and collaborate with internal business strategy teams to scale repeatable clinical solutions in the market.</p>","descriptionBodyPlain":"About Included Health\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation to millions of members throughout the country. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community no matter where they are in their health journey or what type of care they need—from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.\n \nPosition Overview\nThe Medical Director - Clinical Affairs serves as a vital strategic clinical partner bridging Included Health, our strategic clients, and external stakeholders. This role is designed for a visionary physician-leader who can think of new and creative ways—leveraging data and technology—to improve the healthcare experience in a way that promotes better clinical and financial outcomes.\nThe ideal candidate will not only represent the value of Included Health’s clinical offerings to support growth and retention but will also act as an executive-level clinical advisor to our most complex clients. They will translate population health data into actionable clinical campaigns, clinically steer multi-vendor ecosystems (including TPAs and carriers), and collaborate with internal business strategy teams to scale repeatable clinical solutions in the market.\n","hostedUrl":"https://jobs.lever.co/includedhealth/1d4ee2b9-d3c4-46a4-8e3c-c5906c536214","applyUrl":"https://jobs.lever.co/includedhealth/1d4ee2b9-d3c4-46a4-8e3c-c5906c536214/apply"},{"additionalPlain":"Compensation:\n \nThe United States new hire base salary target range for this full-time position is: $240,720-310,000+ bonus + equity + benefits\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\n \nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\n-Remote-first culture\n-401(k) savings plan through Fidelity\n-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\n-Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n-12 weeks of 100% Paid Parental leave\n-Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\n-Work-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\nAbout Included Health:\n \nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com.\n \nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n \n#LI-Remote\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><strong>Compensation:</strong></div>\n<div>&nbsp;</div>\n<div><em>The United States new hire base salary target range for this full-time position is: </em><em>$240,720-310,000+ bonus</em>&nbsp;<em>+ equity + benefits</em></div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div>&nbsp;</div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>-Remote-first culture</em></div>\n<div><em>-401(k) savings plan through Fidelity</em></div>\n<div><em>-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>-Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>-12 weeks of 100% Paid Parental leave</em></div>\n<div><em>-Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>-Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div>&nbsp;</div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n<div>About Included Health:</div>\n<div>&nbsp;</div>\n<div><em>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at </em><a rel=\"noopener noreferrer\" href=\"http://includedhealth.com/\" class=\"postings-link\"><em>includedhealth.com</em></a><em>.</em></div>\n<div>&nbsp;</div>\n<div><em>Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</em></div>\n<div>&nbsp;</div>\n<div><em>#LI-Remote</em></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Strategy and Services","allLocations":["Remote"]},"createdAt":1786030623306,"descriptionPlain":"Role overview\nThe Medical Director, Care Management leads the care, case, and utilization management programs, setting clinical direction and owning program performance for Included Health's CCM and UM programs.\nThis physician leader is first a strong operator. The person owns outcomes, not just clinical standards, with success defined as the program hitting its performance and quality targets. This role owns a critical program that bends the cost curve: navigating members to high-quality care, educating members about their health, and supporting them during vulnerable moments.\nReporting to the Senior Medical Director, Complex Care, they bring a strong, evidence-based point of view, are comfortable operating under ambiguity, and translate organizational priorities into clinical operations that perform at scale. They are responsible for ensuring the programs contribute to clinical outcomes, client commitments, and third-party oversight. This physician leader leads an innovative, fast-moving team at the core of Included Health’s population health strategy.\n\n\n \n","description":"<div>\n<p><strong>Role overview</strong></p>\n<p>The Medical Director, Care Management leads the care, case, and utilization management programs, setting clinical direction and owning program performance for Included Health's CCM and UM programs.</p>\n<p>This physician leader is first a strong operator. The person owns outcomes, not just clinical standards, with success defined as the program hitting its performance and quality targets. This role owns a critical program that bends the cost curve: navigating members to high-quality care, educating members about their health, and supporting them during vulnerable moments.</p>\n<p>Reporting to the Senior Medical Director, Complex Care, they bring a strong, evidence-based point of view, are comfortable operating under ambiguity, and translate organizational priorities into clinical operations that perform at scale. They are responsible for ensuring the programs contribute to clinical outcomes, client commitments, and third-party oversight. This physician leader leads an innovative, fast-moving team at the core of Included Health’s population health strategy.</p>\n<p><br><br></p>\n</div>\n<div>&nbsp;</div>","id":"e496a3bd-7301-4165-b8bf-909ba76c87bf","lists":[{"text":"Key Responsibilities:","content":"<h4><strong>Clinical and Operational Leadership:</strong></h4>\n\n<li>\n<p>Serve as the clinical escalation point for care, case, and utilization management programs.</p>\n</li>\n<li>\n<p>Set and maintain clinical standards, evidence-based care pathways, and clinical quality expectations across the portfolio, using clinical judgment in collaboration with subject matter experts.</p>\n</li>\n<li>\n<p>Own clinical KPIs, including setting targets, evaluating performance gaps, and redesigning workflows to close them.</p>\n</li>\n<li>\n<p>Interrogate the data. Identify outliers or workflows that don't make sense, and drive them to resolution and improvement.&nbsp;</p>\n</li>\n<li>\n<p>Run the program's operating cadence, including weekly performance reviews, escalation triage, and action tracking, to the team accountable to committed targets and timelines.</p>\n</li>\n\n<h4>Program Design and Strategy:</h4>\n\n<li>\n<p>Evolve the clinical operating model across adult, maternity, and pediatric populations to deliver on Included Health’s population health strategy.</p>\n</li>\n<li>\n<p>Partner with Product and Engineering to design, validate, and deploy AI and agentic tools into clinical workflows, and ensure AI-generated output is valid and actionable.</p>\n</li>\n<li>\n<p>Build new programs and models of care, and define how they scale across populations and clients.</p>\n</li>\n\n<h4>People Management:</h4>\n\n<li>\n<p>Lead, manage, and develop leaders, setting clear clinical and operational expectations.</p>\n</li>\n<li>\n<p>Conduct performance reviews, coaching, and feedback for direct reports.</p>\n</li>\n<li>\n<p>Attract and retain a strong, diverse pool of clinicians and talent aligned with company vision and goals.</p>\n</li>\n\n<h4>Cross-functional Collaboration:</h4>\n\n<li>\n<p>Partner with other clinical leaders and cross-functional stakeholders to coordinate care for members with multi-specialty needs.</p>\n</li>\n<li>\n<p>Represent care management in cross-functional initiatives, pilots, and strategic planning related to complex care.</p>\n</li>\n<li>\n<p>In partnership with the Quality team, implement quality assurance processes to ensure consistent, excellent service to members.</p>\n</li>\n"},{"text":"Qualifications:","content":"<p data-pm-slice=\"1 3 []\"><strong>Required:</strong></p>\n\n<li>\n<p>Education: Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO).</p>\n</li>\n<li>\n<p>Clinical Experience: Board certified in internal medicine, family medicine, med-peds, or a related specialty, with a minimum of 7 years of post-residency clinical experience, and the ability to apply that clinical lens to population health leadership.</p>\n</li>\n<li>\n<p>Leadership Experience: Minimum of 5 years in a healthcare leadership role with direct oversight of clinical teams or programs, including experience managing other clinical leaders (managing managers).</p>\n</li>\n<li>\n<p>Licensure: Active, unrestricted medical license in good standing in state of residence, plus active multi-state licensure or willingness to obtain it.</p>\n</li>\n<li>\n<p>Operations and Performance: Track record of delivering against operational KPIs, like productivity, clinical quality, engagement, in a scaled, performance-driven setting.</p>\n</li>\n\n<p><strong>Preferred:</strong></p>\n\n<li>\n<p>Digital Health: Experience working in digital health or virtual care delivery models.</p>\n</li>\n<li>\n<p>Clinical AI: Comfort integrating clinical AI tools into day-to-day workflows and care delivery.</p>\n</li>\n<li>\n<p>Population Health: Knowledge of the medical, behavioral, and social factors that drive poor outcomes and avoidable cost across complex populations.</p>\n</li>\n<li>\n<p>Location: Lives in a physician compact-eligible state.</p>\n</li>\n"}],"text":"Medical Director, Care & Case Management","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p><strong>Role overview</strong></p>\n<p>The Medical Director, Care Management leads the care, case, and utilization management programs, setting clinical direction and owning program performance for Included Health's CCM and UM programs.</p>\n<p>This physician leader is first a strong operator. The person owns outcomes, not just clinical standards, with success defined as the program hitting its performance and quality targets. This role owns a critical program that bends the cost curve: navigating members to high-quality care, educating members about their health, and supporting them during vulnerable moments.</p>\n<p>Reporting to the Senior Medical Director, Complex Care, they bring a strong, evidence-based point of view, are comfortable operating under ambiguity, and translate organizational priorities into clinical operations that perform at scale. They are responsible for ensuring the programs contribute to clinical outcomes, client commitments, and third-party oversight. This physician leader leads an innovative, fast-moving team at the core of Included Health&rsquo;s population health strategy.</p>\n<p><br><br></p>\n</div>\n<div>&nbsp;</div>","descriptionBodyPlain":"Role overview\nThe Medical Director, Care Management leads the care, case, and utilization management programs, setting clinical direction and owning program performance for Included Health's CCM and UM programs.\nThis physician leader is first a strong operator. The person owns outcomes, not just clinical standards, with success defined as the program hitting its performance and quality targets. This role owns a critical program that bends the cost curve: navigating members to high-quality care, educating members about their health, and supporting them during vulnerable moments.\nReporting to the Senior Medical Director, Complex Care, they bring a strong, evidence-based point of view, are comfortable operating under ambiguity, and translate organizational priorities into clinical operations that perform at scale. They are responsible for ensuring the programs contribute to clinical outcomes, client commitments, and third-party oversight. This physician leader leads an innovative, fast-moving team at the core of Included Health’s population health strategy.\n\n\n \n","hostedUrl":"https://jobs.lever.co/includedhealth/e496a3bd-7301-4165-b8bf-909ba76c87bf","applyUrl":"https://jobs.lever.co/includedhealth/e496a3bd-7301-4165-b8bf-909ba76c87bf/apply"},{"additionalPlain":"About Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Contractor","department":"Ops/Member Care","location":"Remote","team":"Member Care","allLocations":["Remote"]},"createdAt":1785182266631,"description":"","descriptionPlain":"","id":"58fd8f57-280f-4958-80ed-67b8c702720a","lists":[{"text":"Responsibilities","content":"\n<li><strong>Provide Member-Centered Support in a High-Volume Environment:</strong>\n\n</li><li>Answer inbound calls and chats respectfully and empathetically, using clear, plain language to help members feel confident and informed.</li>\n\n\n<li><strong>Resolve Core Member Issues:</strong>\n\n</li><li>Explaining benefits coverage, cost-sharing concepts (deductibles, copays, coinsurance, and out-of-pocket maximums), and basic eligibility details.</li>\n<li>Finding and confirming in-network providers, updating account information, and providing simple status updates on existing requests.</li>\n<li>Connecting members to available programs (such as virtual care) by guiding them through standard enrollment or scheduling steps.</li>\n\n\n<li><strong>Own Issues and Empower Members:</strong>\n\n</li><li>Resolve clearly defined questions end-to-end using established workflows and scripting, while educating members to reduce future confusion and repeat contacts.</li>\n\n\n<li><strong>Leverage Tools and Resources:</strong>\n\n</li><li>Navigate Included Health systems, knowledge bases, and carrier portals to research questions and identify the right next step.</li>\n<li>Accurately document interactions and follow-up actions, ensuring clear, concise notes that enable continuity of care across the team.</li>\n\n\n<li><strong>Deliver Consistent Quality:</strong>\n\n</li><li>Meet or exceed expectations for quality audits and member satisfaction (MSAT), while clearly articulating Included Health's mission and commitment to reducing friction in healthcare.</li>\n\n\n"},{"text":"Qualifications","content":"\n<li>Bachelor's degree with a minimum of 2 years of customer service or healthcare experience, <strong>OR</strong> 5 years of relevant experience in healthcare or benefits navigation.</li>\n<li>Comfortable handling a high volume of inbound calls throughout the day using VoIP phone systems (e.g., CXOne).</li>\n<li>Strong familiarity with Google Workspace, Apple products, and customer relationship management (CRM) software, with the ability to learn proprietary tools quickly.</li>\n<li>Exceptional customer service skills, with the ability to act as a member advocate, de-escalate challenging situations, and maintain a professional, friendly demeanor.</li>\n<li>Strong verbal communication skills for phone interactions, including the ability to explain benefits, processes, and next steps clearly and confidently.</li>\n<li>Strong written communication skills in English for accurate, clear documentation of member interactions.</li>\n<li>Demonstrated ability to think critically within defined workflows, identify when something doesn't look right, and use available resources to resolve well-scoped issues.</li>\n<li>Comfortable gathering information, asking clarifying questions, and structuring a clear summary when additional follow-up by other teams is needed.</li>\n<li>Understands and follows HIPAA guidelines and maintains member confidentiality at all times.</li>\n<li>Ability to work from a secure, distraction-free home office with reliable internet, and the discipline to succeed in a remote environment.</li>\n<li>Must be able to complete the 3-week paid training period with no planned time off permitted. Training is <em>10 a.m. - 7 p.m. EST Monday - Friday.</em></li>\n"}],"text":"Member Care Advocate (MCA) - September Cohort","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/includedhealth/58fd8f57-280f-4958-80ed-67b8c702720a","applyUrl":"https://jobs.lever.co/includedhealth/58fd8f57-280f-4958-80ed-67b8c702720a/apply"},{"additionalPlain":"The United States new hire base salary target range for this full-time position is:\n$74,810 - $104,730 + equity + benefits\n \n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>The United States new hire base salary target range for this full-time position is:</div>\n<div>$74,810 - $104,730 + equity + benefits</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div><em>This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</em></div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Team","allLocations":["Remote"]},"createdAt":1769109553964,"descriptionPlain":"We're looking for Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n#LI-Remote\n","description":"<div>We're looking for Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.</div>\n<div>#LI-Remote</div>","id":"bdcd833a-ef6d-42ac-8d89-d874cfdeda5b","lists":[{"text":"Responsibilities:","content":"\n<li>Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.</li>\n<li>Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.</li>\n<li>Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.</li>\n<li>Partner with the members' local providers to ensure coordinated care.</li>\n<li>Provide compassionate, longitudinal follow-up care, building supportive relationships.</li>\n<li>Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.</li>\n<li>Coordinate necessary resources that holistically address members' problems, whether clinical or social</li>\n"},{"text":"Qualifications:","content":"\n<li>Bachelor of Science in Nursing (BSN).</li>\n<li>5+ years of experience in nursing</li>\n<li>2+ years experience working in care management</li>\n<li>Must reside in a compact NLC state.</li>\n<li>Active Compact RN license in good standing with the nursing board of their state.</li>\n<li>Willingness to become (and maintain) licensure in multiple states.</li>\n<li>Work until 9-6PM local time</li>\n<li>Be comfortable discussing several medical conditions and experience with populations across the age ranges</li>\n<li>Spanish speaking desirable</li>\n<li>Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.</li>\n<li>Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.</li>\n<li>We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.</li>\n<li>Strictly follow security and HIPAA regulations to protect our patients' medical information.</li>\n<li>Be pleasant, responsive, and willing to work with and learn from our team.</li>\n<li>A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.</li>\n<li>Efficient at writing medical information in easy-to-understand, patient-centric language.</li>\n"},{"text":"Physical/Cognitive Requirements","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Capability to remain seated in a stationary position for prolonged periods.</li>\n<li>Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \\/ laptop) may be required.</li>\n<li>Capability to work with leadership, employees, and members in an appropriate manner.</li>\n"}],"text":"Nurse Care Manager, Adult","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We're looking for Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.</div>\n<div>#LI-Remote</div>","descriptionBodyPlain":"We're looking for Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.\n#LI-Remote\n","hostedUrl":"https://jobs.lever.co/includedhealth/bdcd833a-ef6d-42ac-8d89-d874cfdeda5b","applyUrl":"https://jobs.lever.co/includedhealth/bdcd833a-ef6d-42ac-8d89-d874cfdeda5b/apply"},{"additionalPlain":"Full-Time: 30hrs/wk min - $316,000/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n \nStarting base salary for the successful candidate will depend on several job-related factors, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Included Health reserves the right to modify these ranges in the future. For further information, please ask your Recruiter.\n \nIn addition to receiving a competitive pay, the compensation package may include, depending on the role, the following:\n \n-Remote-first culture\n-401(k) savings plan through Fidelity\n-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\n-Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents\n-Generous Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n-12 weeks of 100% Paid Parental leave\n-Up to $25,000 Fertility and Family Building Benefit Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)\n-11 Holidays Paid with one Floating Paid Holiday\n-Work-From-Home reimbursement to support team collaboration and effective home office work\n-24 hours of Paid Volunteer Time Off (\"VTO\") Per Year to Volunteer with Charitable Organizations\n \nYour recruiter will share more about the benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 11pt;\">Full-Time: 30hrs/wk min - $316,000/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Starting base salary for the successful candidate will depend on several job-related factors, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Included Health reserves the right to modify these ranges in the future. For further information, please ask your Recruiter.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">In addition to receiving a competitive pay, the compensation package may include, depending on the role, the following:</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">-Remote-first culture</span></div>\n<div><span style=\"font-size: 11pt;\">-401(k) savings plan through Fidelity</span></div>\n<div><span style=\"font-size: 11pt;\">-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</span></div>\n<div><span style=\"font-size: 11pt;\">-Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents</span></div>\n<div><span style=\"font-size: 11pt;\">-Generous Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</span></div>\n<div><span style=\"font-size: 11pt;\">-12 weeks of 100% Paid Parental leave</span></div>\n<div><span style=\"font-size: 11pt;\">-Up to $25,000 Fertility and Family Building Benefit Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)</span></div>\n<div><span style=\"font-size: 11pt;\">-11 Holidays Paid with one Floating Paid Holiday</span></div>\n<div><span style=\"font-size: 11pt;\">-Work-From-Home reimbursement to support team collaboration and effective home office work</span></div>\n<div><span style=\"font-size: 11pt;\">-24 hours of Paid Volunteer Time Off (\"VTO\") Per Year to Volunteer with Charitable Organizations</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Your recruiter will share more about the benefits package for your role during the hiring process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Behavioral Health","location":"Texas","team":"Psychiatry","allLocations":["Texas"]},"createdAt":1759434022839,"descriptionPlain":"Included Health is seeking a Full Time Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. Our Psychiatrists are passionate about caring for patients holistically through their healthcare journey and ensuring needs are met with industry-leading interventions.\n \nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.\n","description":"<div><span style=\"font-size: 11pt;\">Included Health is seeking a </span><strong style=\"font-size: 11pt;\">Full Time</strong><span style=\"font-size: 11pt;\">&nbsp;</span><strong style=\"font-size: 11pt;\">Remote Psychiatrist </strong><span style=\"font-size: 11pt;\">to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. Our Psychiatrists are passionate about caring for patients holistically through their healthcare journey and ensuring needs are met with industry-leading interventions.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">You will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.</span></div>","id":"03a46278-c67f-418b-b5e0-f257fbf56ca4","lists":[{"text":"Responsibilities:","content":"\n<li>Assess patients through a video-based encounter</li>\n<li>Perform virtual comprehensive mental health evaluations, compile patient medical data, including health history and mental status examination findings</li>\n<li>Psychotropic medication management including evaluation of patient medical history, and medication response, adherence and tolerability for each individual patient treated</li>\n<li>Develop and implement behavioral health treatment plans, evaluate results of mental health assessments, and provide medication management to patients</li>\n<li>Collect, record and maintain sensitive patient information such as examination results, medical history and reports</li>\n<li>Conduct monthly chart reviews as part of our peer review QA process, as assigned.</li>\n"},{"text":"Qualifications and Requirements:","content":"\n<li>Active and unrestricted M.D. or D.O. medical license in the state of residence</li>\n<li>Current and active ABPN or AOBNP certification</li>\n<li>Graduate of ACGME-accredited psychiatry residency program</li>\n<li>Keep up-to-date with continuing medical education</li>\n<li>Comfortability navigating video-conferencing platforms and willingness to learn new technology, such as Athena</li>\n<li>Experience with technology and an understanding of digital tools and platforms</li>\n"}],"text":"Psychiatrist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">Included Health is seeking a </span><strong style=\"font-size: 11pt;\">Full Time</strong><span style=\"font-size: 11pt;\">&nbsp;</span><strong style=\"font-size: 11pt;\">Remote Psychiatrist </strong><span style=\"font-size: 11pt;\">to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. Our Psychiatrists are passionate about caring for patients holistically through their healthcare journey and ensuring needs are met with industry-leading interventions.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">You will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.</span></div>","descriptionBodyPlain":"Included Health is seeking a Full Time Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. Our Psychiatrists are passionate about caring for patients holistically through their healthcare journey and ensuring needs are met with industry-leading interventions.\n \nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.\n","hostedUrl":"https://jobs.lever.co/includedhealth/03a46278-c67f-418b-b5e0-f257fbf56ca4","applyUrl":"https://jobs.lever.co/includedhealth/03a46278-c67f-418b-b5e0-f257fbf56ca4/apply"},{"additionalPlain":"The United States compensation for this Independent Contractor Position is $214.24 per visit hour. Your recruiter will share more about the compensation for this role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 11pt;\">The United States compensation for this Independent Contractor Position is $214.24 per visit hour. Your recruiter will share more about the compensation for this role during the hiring process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Contractor","department":"Behavioral Health","location":"Remote","team":"Psychiatry","allLocations":["Remote"]},"createdAt":1786718438864,"descriptionPlain":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey. \n \nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.\n","description":"<div><span style=\"font-size: 11pt;\">Included Health is seeking a </span><strong style=\"font-size: 11pt;\">Remote Psychiatrist </strong><span style=\"font-size: 11pt;\">to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. </span><strong style=\"font-size: 11pt;\">This is a 1099 Independent Contractor position.</strong><span style=\"font-size: 11pt;\"> This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey.&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">You will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.</span></div>","id":"9c39723c-a3d5-4996-ae91-8ac69d41049d","lists":[{"text":"Responsibilities:","content":"\n<li>Assess patients through a video-based encounter</li>\n<li>Perform virtual comprehensive mental health evaluations, compile patient medical data, including health history and mental status examination findings</li>\n<li>Psychotropic medication management including evaluation of patient medical history, and medication response, adherence and tolerability for each individual patient treated</li>\n<li>Develop and implement behavioral health treatment plans, evaluate results of mental health assessments, and provide medication management to patients</li>\n<li>Collect, record and maintain sensitive patient information such as examination results, medical history and reports</li>\n<li>Conduct monthly chart reviews as part of our peer review QA process, as assigned</li>\n"},{"text":"Qualifications and Requirements:","content":"\n<li>Active and unrestricted M.D. or D.O. medical license in the state of residence required</li>\n<li>Graduate of ACGME-accredited psychiatry residency program</li>\n<li>Keep up-to-date with continuing medical education</li>\n<li>Comfortability navigating video-conferencing platforms and willingness to learn new technology, such as Athena</li>\n<li>Experience with technology and an understanding of digital tools and platforms</li>\n"}],"text":"Psychiatrist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">Included Health is seeking a </span><strong style=\"font-size: 11pt;\">Remote Psychiatrist </strong><span style=\"font-size: 11pt;\">to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. </span><strong style=\"font-size: 11pt;\">This is a 1099 Independent Contractor position.</strong><span style=\"font-size: 11pt;\"> This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey.&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">You will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.</span></div>","descriptionBodyPlain":"Included Health is seeking a Remote Psychiatrist to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. This is a 1099 Independent Contractor position. This role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey. \n \nYou will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.\n","hostedUrl":"https://jobs.lever.co/includedhealth/9c39723c-a3d5-4996-ae91-8ac69d41049d","applyUrl":"https://jobs.lever.co/includedhealth/9c39723c-a3d5-4996-ae91-8ac69d41049d/apply"},{"additionalPlain":"The base salary range for this full-time position is $170,000 – $210,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nCommission \nEquity\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<p><em>The base salary range for this full-time position is $170,000 – $210,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).&nbsp;</em></p>\n<p><em>For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</em></p>\n<p>&nbsp;</p>\n<p><strong>Benefits &amp; Perks:</strong></p>\n<p><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></p>\n<p><em>Commission&nbsp;</em></p>\n<p><em>Equity</em></p>\n<p><em>Remote-first culture</em></p>\n<p><em>401(k) savings plan through Fidelity</em></p>\n<p><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></p>\n<p><em>Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")</em></p>\n<p><em>12 weeks of 100% Paid Parental leave</em></p>\n<p><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></p>\n<p><em>Work-From-Home reimbursement to support team collaboration home office work</em></p>\n<p>&nbsp;</p>\n<p><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></p>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Growth & Business Excellence","location":"Remote","team":"Sales","allLocations":["Remote"]},"createdAt":1784666523451,"descriptionPlain":"Included Health is seeking a seasoned Public Sector Sales Executive to lead growth across public sector, labor, and multi-employer markets. In this role, you will help further our mission by selling the Included Health suite of products to public sector organizations, labor unions, multi-employer groups, school districts, public sector risk pools, quasi-government entities, and joint powers authorities, with a focus on organizations serving 5,000+ employees or members.\nAs the Public & Labor Sales RVP, your role will be to identify, pursue, and close business within your territory through a highly consultative approach. You will work directly with senior employee benefits, HR, procurement, finance, and executive stakeholders, as well as with trusted advisors including brokers, consultants, TPAs, carriers, and other organizations that influence public & labor purchasing decisions. You will also build productive relationships with health plan channel partner account teams to generate pipeline and expand Included Health’s reach through existing channel partner contracts.\nThis role is responsible for both new logo growth and expansion within existing public sector and labor clients.\nKey Responsibilities\nTerritory Growth Leadership: Own and expand the public sector and labor territory by developing and executing a regional go-to-market strategy focused on high-priority public entities, labor organizations, and multi-employer groups.\nStrategic Account Development: Build and manage executive-level relationships with benefits leaders, trustees, union leadership, procurement stakeholders, and other decision-makers to position Included Health as a trusted strategic partner.\nComplex Enterprise Sales Management: Lead complex, multi-threaded sales cycles involving internal and external stakeholders, including consultants, channel partners, finance, procurement, and executive leadership, to drive consensus and close strategic long-term contracts.\nRegional Consultant Engagement: Develop and maintain strong relationships with consultants, brokers, TPAs, carriers, and health plan partners that influence public sector and labor purchasing decisions and strengthen Included Health’s market position.\nClient Expansion: Identify and pursue opportunities to expand Included Health’s service portfolio within existing clients, driving additional revenue and deeper customer partnerships.\nSales Process Optimization: Contribute to continuous improvement of sales frameworks, tools, and playbooks that shorten the sales cycle and improve effectiveness in complex deal environments, including RFP-driven opportunities.\nOperational Excellence: Maintain disciplined CRM documentation, pipeline management, and forecast accuracy to ensure transparency and accountability across all stages of the sales process.\nBrand Representation:Serve as a regional ambassador for Included Health’s mission and culture in all external interactions and at relevant industry events and conferences.\nTravel: Travel as needed to meet with prospects, clients, consultants, partners, and industry stakeholders across the territory.\nDuring your first 30 days, you will:\nPartner with the Division VP to come up to speed quickly on market dynamics, priority prospects, and open opportunities within the territory.\nComplete onboarding, GTM training, and internal learning to quickly develop a strong understanding of Included Health’s products, offerings, and value proposition.\nBegin developing your Year 1 territory and sales plan.\nTap into your network of buyers, influencers, and partners to identify meaningful sales opportunities.\nRide along with other sales leaders on client calls for learning and market immersion.\nDuring your first 60 days, you will:\nEstablish your territory strategy and prioritize target public sector, labor, and multi-employer organizations.\nDevelop account plans and outreach strategies for high-priority prospects, including stakeholder mapping, competitive research, and clear win themes.\nMake introductions to your network and future customers regarding Included Health.\nSecure meetings with target organizations and conduct joint discovery and product overview meetings with senior sales leaders and cross-functional partners.\nDuring your first 90 days, you will:\nIndependently lead discovery and product overview meetings with prospective clients and confidently articulate the value of Included Health’s solutions.\nEngage internal subject matter experts and executive leaders to shape deal strategy, stakeholder management, and product positioning for high-priority opportunities.\nDeepen relationships through in-person meetings, conferences, and field engagement across your market.\nBuild momentum across both new logo pursuits and expansion opportunities within existing accounts.\nQualifications\n7+ years of sales experience, with significant experience in selling to public sector & labor buyers in the healthcare benefits, wellness, or adjacent complex solution sales environments.\nProven success managing and closing long, complex sales cycles involving multiple internal and external stakeholders.\nStrong track record of consistently meeting or exceeding large annual or multimillion-dollar quotas.\nDeep understanding of the healthcare benefits landscape and its evolution, particularly as it relates to public sector and labor purchasers.\nDemonstrated consultative selling skills, including uncovering client pain points, quantifying business impact, and aligning solutions to strategic benefits and cost-management goals.\nEstablished credibility and relationship-building ability with consultants, brokers, TPAs, carriers, clients, and other influencers in the public sector and labor ecosystem.\nExceptional executive communication, negotiation, and storytelling skills with senior stakeholders and decision-makers.\nStrong references from clients, partners, and influencers you have worked with in the past.\nProficiency with Salesforce or similar CRM systems, with disciplined pipeline and forecast management.\nWillingness to travel domestically as needed to fulfill job responsibilities\n","description":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Included Health is seeking a seasoned Public Sector Sales Executive to lead growth across public sector, labor, and multi-employer markets. In this role, you will help further our mission by selling the Included Health suite of products to public sector organizations, labor unions, multi-employer groups, school districts, public sector risk pools, quasi-government entities, and joint powers authorities, with a focus on organizations serving 5,000+ employees or members.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">As the Public &amp; Labor Sales RVP, your role will be to identify, pursue, and close business within your territory through a highly consultative approach. You will work directly with senior employee benefits, HR, procurement, finance, and executive stakeholders, as well as with trusted advisors including brokers, consultants, TPAs, carriers, and other organizations that influence public &amp; labor purchasing decisions. You will also build productive relationships with health plan channel partner account teams to generate pipeline and expand Included Health’s reach through existing channel partner contracts.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">This role is responsible for both new logo growth and expansion within existing public sector and labor clients.</span></p>\n<h2 style=\"margin-top: 18pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 12pt; font-family: Figtree, sans-serif;\">Key Responsibilities</span></strong></h2>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Territory Growth Leadership: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Own and expand the public sector and labor territory by developing and executing a regional go-to-market strategy focused on high-priority public entities, labor organizations, and multi-employer groups.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Strategic Account Development: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Build and manage executive-level relationships with benefits leaders, trustees, union leadership, procurement stakeholders, and other decision-makers to position Included Health as a trusted strategic partner.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Complex Enterprise Sales Management: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Lead complex, multi-threaded sales cycles involving internal and external stakeholders, including consultants, channel partners, finance, procurement, and executive leadership, to drive consensus and close strategic long-term contracts.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Regional Consultant Engagement: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Develop and maintain strong relationships with consultants, brokers, TPAs, carriers, and health plan partners that influence public sector and labor purchasing decisions and strengthen Included Health’s market position.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Client Expansion: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Identify and pursue opportunities to expand Included Health’s service portfolio within existing clients, driving additional revenue and deeper customer partnerships.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Sales Process Optimization: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Contribute to continuous improvement of sales frameworks, tools, and playbooks that shorten the sales cycle and improve effectiveness in complex deal environments, including RFP-driven opportunities.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Operational Excellence: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Maintain disciplined CRM documentation, pipeline management, and forecast accuracy to ensure transparency and accountability across all stages of the sales process.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Brand Representation:</span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Serve as a regional ambassador for Included Health’s mission and culture in all external interactions and at relevant industry events and conferences.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Travel: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Travel as needed to meet with prospects, clients, consultants, partners, and industry stakeholders across the territory.</span></p>\n</li>\n</ul>\n<h2 style=\"margin-top: 18pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 12pt; font-family: Figtree, sans-serif;\">During your first 30 days, you will:</span></strong></h2>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Partner with the Division VP to come up to speed quickly on market dynamics, priority prospects, and open opportunities within the territory.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Complete onboarding, GTM training, and internal learning to quickly develop a strong understanding of Included Health’s products, offerings, and value proposition.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Begin developing your Year 1 territory and sales plan.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Tap into your network of buyers, influencers, and partners to identify meaningful sales opportunities.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Ride along with other sales leaders on client calls for learning and market immersion.</span></p>\n</li>\n</ul>\n<h2 style=\"margin-top: 18pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 12pt; font-family: Figtree, sans-serif;\">During your first 60 days, you will:</span></strong></h2>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Establish your territory strategy and prioritize target public sector, labor, and multi-employer organizations.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Develop account plans and outreach strategies for high-priority prospects, including stakeholder mapping, competitive research, and clear win themes.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Make introductions to your network and future customers regarding Included Health.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Secure meetings with target organizations and conduct joint discovery and product overview meetings with senior sales leaders and cross-functional partners.</span></p>\n</li>\n</ul>\n<h2 style=\"margin-top: 18pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 12pt; font-family: Figtree, sans-serif;\">During your first 90 days, you will:</span></strong></h2>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Independently lead discovery and product overview meetings with prospective clients and confidently articulate the value of Included Health’s solutions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Engage internal subject matter experts and executive leaders to shape deal strategy, stakeholder management, and product positioning for high-priority opportunities.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Deepen relationships through in-person meetings, conferences, and field engagement across your market.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Build momentum across both new logo pursuits and expansion opportunities within existing accounts.</span></p>\n</li>\n</ul>\n<h2 style=\"margin-top: 18pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 12pt; font-family: Figtree, sans-serif;\">Qualifications</span></strong></h2>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">7+ years of sales experience, with significant experience in selling to public sector &amp; labor buyers in the healthcare benefits, wellness, or adjacent complex solution sales environments.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Proven success managing and closing long, complex sales cycles involving multiple internal and external stakeholders.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Strong track record of consistently meeting or exceeding large annual or multimillion-dollar quotas.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Deep understanding of the healthcare benefits landscape and its evolution, particularly as it relates to public sector and labor purchasers.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Demonstrated consultative selling skills, including uncovering client pain points, quantifying business impact, and aligning solutions to strategic benefits and cost-management goals.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Established credibility and relationship-building ability with consultants, brokers, TPAs, carriers, clients, and other influencers in the public sector and labor ecosystem.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Exceptional executive communication, negotiation, and storytelling skills with senior stakeholders and decision-makers.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Strong references from clients, partners, and influencers you have worked with in the past.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Proficiency with Salesforce or similar CRM systems, with disciplined pipeline and forecast management.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Willingness to travel domestically as needed to fulfill job responsibilities</span></p>\n</li>\n</ul>\n</div>","id":"a79656f2-d04c-462c-9ffd-218179ec2957","lists":[],"text":"Public & Labor Sales, Regional Vice President","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Included Health is seeking a seasoned Public Sector Sales Executive to lead growth across public sector, labor, and multi-employer markets. In this role, you will help further our mission by selling the Included Health suite of products to public sector organizations, labor unions, multi-employer groups, school districts, public sector risk pools, quasi-government entities, and joint powers authorities, with a focus on organizations serving 5,000+ employees or members.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">As the Public &amp; Labor Sales RVP, your role will be to identify, pursue, and close business within your territory through a highly consultative approach. You will work directly with senior employee benefits, HR, procurement, finance, and executive stakeholders, as well as with trusted advisors including brokers, consultants, TPAs, carriers, and other organizations that influence public &amp; labor purchasing decisions. You will also build productive relationships with health plan channel partner account teams to generate pipeline and expand Included Health&rsquo;s reach through existing channel partner contracts.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">This role is responsible for both new logo growth and expansion within existing public sector and labor clients.</span></p>\n<h2 style=\"margin-top: 18pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 12pt; font-family: Figtree, sans-serif;\">Key Responsibilities</span></strong></h2>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Territory Growth Leadership: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Own and expand the public sector and labor territory by developing and executing a regional go-to-market strategy focused on high-priority public entities, labor organizations, and multi-employer groups.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Strategic Account Development: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Build and manage executive-level relationships with benefits leaders, trustees, union leadership, procurement stakeholders, and other decision-makers to position Included Health as a trusted strategic partner.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Complex Enterprise Sales Management: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Lead complex, multi-threaded sales cycles involving internal and external stakeholders, including consultants, channel partners, finance, procurement, and executive leadership, to drive consensus and close strategic long-term contracts.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Regional Consultant Engagement: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Develop and maintain strong relationships with consultants, brokers, TPAs, carriers, and health plan partners that influence public sector and labor purchasing decisions and strengthen Included Health&rsquo;s market position.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Client Expansion: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Identify and pursue opportunities to expand Included Health&rsquo;s service portfolio within existing clients, driving additional revenue and deeper customer partnerships.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Sales Process Optimization: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Contribute to continuous improvement of sales frameworks, tools, and playbooks that shorten the sales cycle and improve effectiveness in complex deal environments, including RFP-driven opportunities.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Operational Excellence: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Maintain disciplined CRM documentation, pipeline management, and forecast accuracy to ensure transparency and accountability across all stages of the sales process.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Brand Representation:</span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Serve as a regional ambassador for Included Health&rsquo;s mission and culture in all external interactions and at relevant industry events and conferences.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Travel: </span></strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Travel as needed to meet with prospects, clients, consultants, partners, and industry stakeholders across the territory.</span></p>\n</li>\n</ul>\n<h2 style=\"margin-top: 18pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 12pt; font-family: Figtree, sans-serif;\">During your first 30 days, you will:</span></strong></h2>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Partner with the Division VP to come up to speed quickly on market dynamics, priority prospects, and open opportunities within the territory.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Complete onboarding, GTM training, and internal learning to quickly develop a strong understanding of Included Health&rsquo;s products, offerings, and value proposition.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Begin developing your Year 1 territory and sales plan.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Tap into your network of buyers, influencers, and partners to identify meaningful sales opportunities.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Ride along with other sales leaders on client calls for learning and market immersion.</span></p>\n</li>\n</ul>\n<h2 style=\"margin-top: 18pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 12pt; font-family: Figtree, sans-serif;\">During your first 60 days, you will:</span></strong></h2>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Establish your territory strategy and prioritize target public sector, labor, and multi-employer organizations.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Develop account plans and outreach strategies for high-priority prospects, including stakeholder mapping, competitive research, and clear win themes.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Make introductions to your network and future customers regarding Included Health.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Secure meetings with target organizations and conduct joint discovery and product overview meetings with senior sales leaders and cross-functional partners.</span></p>\n</li>\n</ul>\n<h2 style=\"margin-top: 18pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 12pt; font-family: Figtree, sans-serif;\">During your first 90 days, you will:</span></strong></h2>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Independently lead discovery and product overview meetings with prospective clients and confidently articulate the value of Included Health&rsquo;s solutions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Engage internal subject matter experts and executive leaders to shape deal strategy, stakeholder management, and product positioning for high-priority opportunities.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Deepen relationships through in-person meetings, conferences, and field engagement across your market.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Build momentum across both new logo pursuits and expansion opportunities within existing accounts.</span></p>\n</li>\n</ul>\n<h2 style=\"margin-top: 18pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 12pt; font-family: Figtree, sans-serif;\">Qualifications</span></strong></h2>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">7+ years of sales experience, with significant experience in selling to public sector &amp; labor buyers in the healthcare benefits, wellness, or adjacent complex solution sales environments.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Proven success managing and closing long, complex sales cycles involving multiple internal and external stakeholders.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Strong track record of consistently meeting or exceeding large annual or multimillion-dollar quotas.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Deep understanding of the healthcare benefits landscape and its evolution, particularly as it relates to public sector and labor purchasers.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Demonstrated consultative selling skills, including uncovering client pain points, quantifying business impact, and aligning solutions to strategic benefits and cost-management goals.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Established credibility and relationship-building ability with consultants, brokers, TPAs, carriers, clients, and other influencers in the public sector and labor ecosystem.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Exceptional executive communication, negotiation, and storytelling skills with senior stakeholders and decision-makers.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Strong references from clients, partners, and influencers you have worked with in the past.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Proficiency with Salesforce or similar CRM systems, with disciplined pipeline and forecast management.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Willingness to travel domestically as needed to fulfill job responsibilities</span></p>\n</li>\n</ul>\n</div>","descriptionBodyPlain":"Included Health is seeking a seasoned Public Sector Sales Executive to lead growth across public sector, labor, and multi-employer markets. In this role, you will help further our mission by selling the Included Health suite of products to public sector organizations, labor unions, multi-employer groups, school districts, public sector risk pools, quasi-government entities, and joint powers authorities, with a focus on organizations serving 5,000+ employees or members.\nAs the Public & Labor Sales RVP, your role will be to identify, pursue, and close business within your territory through a highly consultative approach. You will work directly with senior employee benefits, HR, procurement, finance, and executive stakeholders, as well as with trusted advisors including brokers, consultants, TPAs, carriers, and other organizations that influence public & labor purchasing decisions. You will also build productive relationships with health plan channel partner account teams to generate pipeline and expand Included Health’s reach through existing channel partner contracts.\nThis role is responsible for both new logo growth and expansion within existing public sector and labor clients.\nKey Responsibilities\nTerritory Growth Leadership: Own and expand the public sector and labor territory by developing and executing a regional go-to-market strategy focused on high-priority public entities, labor organizations, and multi-employer groups.\nStrategic Account Development: Build and manage executive-level relationships with benefits leaders, trustees, union leadership, procurement stakeholders, and other decision-makers to position Included Health as a trusted strategic partner.\nComplex Enterprise Sales Management: Lead complex, multi-threaded sales cycles involving internal and external stakeholders, including consultants, channel partners, finance, procurement, and executive leadership, to drive consensus and close strategic long-term contracts.\nRegional Consultant Engagement: Develop and maintain strong relationships with consultants, brokers, TPAs, carriers, and health plan partners that influence public sector and labor purchasing decisions and strengthen Included Health’s market position.\nClient Expansion: Identify and pursue opportunities to expand Included Health’s service portfolio within existing clients, driving additional revenue and deeper customer partnerships.\nSales Process Optimization: Contribute to continuous improvement of sales frameworks, tools, and playbooks that shorten the sales cycle and improve effectiveness in complex deal environments, including RFP-driven opportunities.\nOperational Excellence: Maintain disciplined CRM documentation, pipeline management, and forecast accuracy to ensure transparency and accountability across all stages of the sales process.\nBrand Representation:Serve as a regional ambassador for Included Health’s mission and culture in all external interactions and at relevant industry events and conferences.\nTravel: Travel as needed to meet with prospects, clients, consultants, partners, and industry stakeholders across the territory.\nDuring your first 30 days, you will:\nPartner with the Division VP to come up to speed quickly on market dynamics, priority prospects, and open opportunities within the territory.\nComplete onboarding, GTM training, and internal learning to quickly develop a strong understanding of Included Health’s products, offerings, and value proposition.\nBegin developing your Year 1 territory and sales plan.\nTap into your network of buyers, influencers, and partners to identify meaningful sales opportunities.\nRide along with other sales leaders on client calls for learning and market immersion.\nDuring your first 60 days, you will:\nEstablish your territory strategy and prioritize target public sector, labor, and multi-employer organizations.\nDevelop account plans and outreach strategies for high-priority prospects, including stakeholder mapping, competitive research, and clear win themes.\nMake introductions to your network and future customers regarding Included Health.\nSecure meetings with target organizations and conduct joint discovery and product overview meetings with senior sales leaders and cross-functional partners.\nDuring your first 90 days, you will:\nIndependently lead discovery and product overview meetings with prospective clients and confidently articulate the value of Included Health’s solutions.\nEngage internal subject matter experts and executive leaders to shape deal strategy, stakeholder management, and product positioning for high-priority opportunities.\nDeepen relationships through in-person meetings, conferences, and field engagement across your market.\nBuild momentum across both new logo pursuits and expansion opportunities within existing accounts.\nQualifications\n7+ years of sales experience, with significant experience in selling to public sector & labor buyers in the healthcare benefits, wellness, or adjacent complex solution sales environments.\nProven success managing and closing long, complex sales cycles involving multiple internal and external stakeholders.\nStrong track record of consistently meeting or exceeding large annual or multimillion-dollar quotas.\nDeep understanding of the healthcare benefits landscape and its evolution, particularly as it relates to public sector and labor purchasers.\nDemonstrated consultative selling skills, including uncovering client pain points, quantifying business impact, and aligning solutions to strategic benefits and cost-management goals.\nEstablished credibility and relationship-building ability with consultants, brokers, TPAs, carriers, clients, and other influencers in the public sector and labor ecosystem.\nExceptional executive communication, negotiation, and storytelling skills with senior stakeholders and decision-makers.\nStrong references from clients, partners, and influencers you have worked with in the past.\nProficiency with Salesforce or similar CRM systems, with disciplined pipeline and forecast management.\nWillingness to travel domestically as needed to fulfill job responsibilities\n","hostedUrl":"https://jobs.lever.co/includedhealth/a79656f2-d04c-462c-9ffd-218179ec2957","applyUrl":"https://jobs.lever.co/includedhealth/a79656f2-d04c-462c-9ffd-218179ec2957/apply"},{"additionalPlain":" \n#LI-REMOTE \n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>&nbsp;</div>\n<div><strong>#LI-REMOTE </strong></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Contractor","department":"Clinical & Behavioral Health","location":"Remote","team":"General Interest","allLocations":["Remote"]},"createdAt":1770141608607,"descriptionPlain":"Included Health is seeking experienced and mission-driven licensed Mental Health Therapists to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.\n \nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.\n \nWhat to Expect:\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.\n \nMinimum Requirements:\n-Must be fully licensed in the state your reside in\n-Must be fully licensed independently for a minimum of 2 years\n-Must have been practicing individual therapy within the last year\n","description":"<div><strong>Included Health</strong> is seeking experienced and mission-driven licensed <strong>Mental Health Therapists</strong> to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.</div>\n<div>&nbsp;</div>\n<div>This is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.</div>\n<div>&nbsp;</div>\n<div><strong>What to Expect:</strong></div>\n<div>Submitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.</div>\n<div>&nbsp;</div>\n<div><strong>Minimum Requirements:</strong></div>\n<div>-Must be fully licensed in the state your reside in</div>\n<div>-Must be fully licensed independently for a minimum of 2 years</div>\n<div>-Must have been practicing individual therapy within the last year</div>","id":"6f97a19f-c047-426e-9237-9c67829eacbf","lists":[],"salaryRange":{"min":65.61,"max":67.16,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Mental Health Therapist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><strong>Included Health</strong> is seeking experienced and mission-driven licensed <strong>Mental Health Therapists</strong> to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we&rsquo;d love to hear from you.</div>\n<div>&nbsp;</div>\n<div>This is a general interest posting. By applying, you&rsquo;ll be considered for future openings aligned with your licensure, specialty, and availability.</div>\n<div>&nbsp;</div>\n<div><strong>What to Expect:</strong></div>\n<div>Submitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.</div>\n<div>&nbsp;</div>\n<div><strong>Minimum Requirements:</strong></div>\n<div>-Must be fully licensed in the state your reside in</div>\n<div>-Must be fully licensed independently for a minimum of 2 years</div>\n<div>-Must have been practicing individual therapy within the last year</div>","descriptionBodyPlain":"Included Health is seeking experienced and mission-driven licensed Mental Health Therapists to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.\n \nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.\n \nWhat to Expect:\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.\n \nMinimum Requirements:\n-Must be fully licensed in the state your reside in\n-Must be fully licensed independently for a minimum of 2 years\n-Must have been practicing individual therapy within the last year\n","hostedUrl":"https://jobs.lever.co/includedhealth/6f97a19f-c047-426e-9237-9c67829eacbf","applyUrl":"https://jobs.lever.co/includedhealth/6f97a19f-c047-426e-9237-9c67829eacbf/apply"},{"additionalPlain":"#LI-Remote  \n#Remote  \n#VirtualCare  \n#Telehealth  \n#NursePractitioner  \n#HealthcareJobs  \n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>#LI-Remote&nbsp;&nbsp;</div>\n<div>#Remote&nbsp;&nbsp;</div>\n<div>#VirtualCare&nbsp;&nbsp;</div>\n<div>#Telehealth&nbsp;&nbsp;</div>\n<div>#NursePractitioner&nbsp;&nbsp;</div>\n<div>#HealthcareJobs&nbsp;&nbsp;</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time, Part-Time","department":"Clinical & Behavioral Health","location":"Remote","team":"General Interest","allLocations":["Remote"]},"createdAt":1747073851820,"descriptionPlain":"Included Health is seeking experienced and mission-driven Nurse Practitioners to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.\n \nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.\n \nWhat to Expect:\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.\n \n \n","description":"<div><strong>Included Health</strong> is seeking experienced and mission-driven <strong>Nurse Practitioners</strong> to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.</div>\n<div>&nbsp;</div>\n<div>This is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.</div>\n<div>&nbsp;</div>\n<div><strong>What to Expect:</strong></div>\n<div>Submitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","id":"551b7230-5147-4a33-bec0-2ad2ff0b8b96","lists":[{"text":"Minimum Requirements: ","content":"\n<li>Active Nurse Practitioner (NP) license with maintained Registered Nurse (RN) licensure within state of residence, in accordance with state requirements</li>\n<li>Board certified - Current national certification as a Family Nurse Practitioner through AANP or ANCC</li>\n<li>Active RN compact license</li>\n<li>3+ years of clinical experience as a Nurse Practitioner in primary care or urgent care&nbsp;</li>\n<li>Experience and ability to treat all ages across the lifespan (newborn-geriatric)&nbsp;</li>\n<li>Active multi-state licensure preferred&nbsp;</li>\n<li>Must maintain active Medicare status</li>\n"}],"text":"Remote Nurse Practitioner","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><strong>Included Health</strong> is seeking experienced and mission-driven <strong>Nurse Practitioners</strong> to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we&rsquo;d love to hear from you.</div>\n<div>&nbsp;</div>\n<div>This is a general interest posting. By applying, you&rsquo;ll be considered for future openings aligned with your licensure, specialty, and availability.</div>\n<div>&nbsp;</div>\n<div><strong>What to Expect:</strong></div>\n<div>Submitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","descriptionBodyPlain":"Included Health is seeking experienced and mission-driven Nurse Practitioners to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.\n \nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.\n \nWhat to Expect:\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.\n \n \n","hostedUrl":"https://jobs.lever.co/includedhealth/551b7230-5147-4a33-bec0-2ad2ff0b8b96","applyUrl":"https://jobs.lever.co/includedhealth/551b7230-5147-4a33-bec0-2ad2ff0b8b96/apply"},{"additionalPlain":"#LI-Remote  \n#Remote  \n#VirtualCare  \n#Telehealth  \n#Physician \n#HealthcareJobs \n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>#LI-Remote&nbsp;&nbsp;</div>\n<div>#Remote&nbsp;&nbsp;</div>\n<div>#VirtualCare&nbsp;&nbsp;</div>\n<div>#Telehealth&nbsp;&nbsp;</div>\n<div>#Physician&nbsp;</div>\n<div>#HealthcareJobs&nbsp;</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time, Part-Time","department":"Clinical & Behavioral Health","location":"Remote","team":"General Interest","allLocations":["Remote"]},"createdAt":1747079669716,"descriptionPlain":"Included Health is seeking experienced and mission-driven Remote Physicians to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.\n \nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.\n \nWhat to Expect:\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.\n","description":"<div><strong>Included Health</strong>&nbsp;is seeking experienced and mission-driven&nbsp;<strong>Remote Physicians</strong>&nbsp;to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.</div>\n<div>&nbsp;</div>\n<div>This is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.</div>\n<div>&nbsp;</div>\n<div><strong>What to Expect:</strong></div>\n<div>Submitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.</div>","id":"d25e620b-fbd9-4c89-8517-e2a5f660148c","lists":[{"text":"Minimum Requirements: ","content":"\n<li>Completion of a 3-year Family Medicine or Emergency Medicine residency</li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics (Med Surg)</li>\n<li>3+ years post residency experience in Urgent Care or Primary Care outpatient setting</li>\n<li>Active and unrestricted state medical license in state of residence; residing in an IMLC state is required</li>\n<li>Multi-state licensure preferred&nbsp;</li>\n<li>Experience and ability to provide care for all ages across the lifespan (newborn to geriatric)&nbsp;</li>\n<li>Must maintain Medicare active status</li>\n"}],"text":"Remote Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><strong>Included Health</strong>&nbsp;is seeking experienced and mission-driven&nbsp;<strong>Remote Physicians</strong>&nbsp;to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we&rsquo;d love to hear from you.</div>\n<div>&nbsp;</div>\n<div>This is a general interest posting. By applying, you&rsquo;ll be considered for future openings aligned with your licensure, specialty, and availability.</div>\n<div>&nbsp;</div>\n<div><strong>What to Expect:</strong></div>\n<div>Submitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.</div>","descriptionBodyPlain":"Included Health is seeking experienced and mission-driven Remote Physicians to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.\n \nThis is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.\n \nWhat to Expect:\nSubmitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.\n","hostedUrl":"https://jobs.lever.co/includedhealth/d25e620b-fbd9-4c89-8517-e2a5f660148c","applyUrl":"https://jobs.lever.co/includedhealth/d25e620b-fbd9-4c89-8517-e2a5f660148c/apply"},{"additionalPlain":"The base salary range for this full-time position is $103,480 – $135,456 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">The base salary range for this full-time position is </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">$103,480 – $135,456 per year</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (</span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zones A–C</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">).&nbsp;</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">For context, these markets include </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone A</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone B</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone C</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">higher-cost Zone D markets</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</span></p>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</div>\n<ul>\n<li style=\"list-style-type: revert;\">Remote-first culture</li>\n<li style=\"list-style-type: revert;\">401(k) savings plan through Fidelity</li>\n<li style=\"list-style-type: revert;\">Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</li>\n<li style=\"list-style-type: revert;\">Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")</li>\n<li style=\"list-style-type: revert;\">12 weeks of 100% Paid Parental leave</li>\n<li style=\"list-style-type: revert;\">Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</li>\n<li style=\"list-style-type: revert;\">Work-From-Home reimbursement to support team collaboration home office work</li>\n</ul>\n<div>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</div>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Finance","location":"Remote","team":"Analytics","allLocations":["Remote"]},"createdAt":1782505522707,"descriptionPlain":"As a Senior Actuarial Analyst, you will be responsible for quantifying and communicating Included Health's value to our clients by executing complex financial impact modeling and actuarial analysis. This position plays a crucial role within the Actuarial team, reporting through the broader Finance organization. You will partner with cross-functional teams to translate raw healthcare claims and data context into clear insights that demonstrate cost savings, trend impacts, and clinical value.\n","description":"<div><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">As a Senior Actuarial Analyst, you will be responsible for quantifying and communicating Included Health's value to our clients by executing complex financial impact modeling and actuarial analysis. This position plays a crucial role within the Actuarial team, reporting through the broader Finance organization. You will partner with cross-functional teams to translate raw healthcare claims and data context into clear insights that demonstrate cost savings, trend impacts, and clinical value.</span></div>","id":"15991334-9bd8-4435-a280-17df30fc05b5","lists":[{"text":"Responsibilities:","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Actuarial Analysis:</span></strong><span style=\"font-size: 11pt;\"> Conduct complex actuarial analyses on the cost of healthcare, including industry trend forecasting and Total Cost of Care (TCOC) impact calculations.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Methodology Support:</span></strong><span style=\"font-size: 11pt;\"> Own and maintain the execution of savings and ROI methodologies for one or more product lines, assessing the need for updates and creating parameter estimates for change.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Subject Matter Expertise:</span></strong><span style=\"font-size: 11pt;\"> Serve as a subject matter expert on medical/Rx claims data, eligibility structures, and the underlying drivers of healthcare costs.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Insight Generation:</span></strong><span style=\"font-size: 11pt;\"> Research and analyze the specific drivers of increased or decreased savings for particular clients or products, translating the data into actionable recommendations.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Scaling &amp; Automation:</span></strong><span style=\"font-size: 11pt;\"> Drive report automation and dashboarding projects (e.g., using Looker or Tableau) to scale insight generation and enable other internal teams to self-serve key metrics.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Code Governance:</span></strong><span style=\"font-size: 11pt;\"> Write clean, efficient code and participate in team peer reviews with a critical eye and high attention to detail to ensure technical accuracy.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><strong><span style=\"font-size: 11pt;\">Documentation &amp; Alignment:</span></strong><span style=\"font-size: 11pt;\"> Document and maintain savings and ROI methodologies clearly and succinctly for the purpose of client communication, peer knowledge sharing, and future reference.</span></p>\n</li>\n\n</ul></div>"},{"text":"Qualifications: ","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Experience:</span></strong><span style=\"font-size: 11pt;\"> Minimum of 5 years of related experience in healthcare economics, actuarial science, or quantitative financial analysis.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Education:</span></strong><span style=\"font-size: 11pt;\"> Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Economics, or a related quantitative field.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Actuarial Progress:</span></strong><span style=\"font-size: 11pt;\"> Completion of at least 1 actuarial exam in pursuit of the ASA or other equivalent designation is preferred.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Technical Skills:</span></strong><span style=\"font-size: 11pt;\"> Expert proficiency in SQL and Excel/Google Sheets. Competency or proficiency with Python for data analysis and automation is highly preferred.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Data Knowledge:</span></strong><span style=\"font-size: 11pt;\"> Hands-on experience working with various types of raw data, including medical/Rx claims, eligibility data, and product engagement data.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><strong><span style=\"font-size: 11pt;\">Communication:</span></strong><span style=\"font-size: 11pt;\"> Strong written and verbal communication skills, with a demonstrated ability to explain complex technical or economic analyses to peers and stakeholders.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><strong><span style=\"font-size: 11pt;\">Tools:</span></strong><span style=\"font-size: 11pt;\"> Familiarity with business tools such as Looker, Tableau, GitHub, Jira, and Confluence.</span></p>\n</li>\n\n</ul></div>"},{"text":"Physical/Cognitive Requirements:","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Prompt and regular attendance at assigned work location.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Capability to remain seated in a stationary position for prolonged periods.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Ability to form a plan for execution of a particular analysis or deliverable.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Attention to detail as applied to analytics requests and code review prior to delivery of results.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Critical thinking skills and adaptability to changing priorities.</span></p>\n</li>\n\n</ul></div>"}],"text":"Senior Actuarial Analyst","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">As a Senior Actuarial Analyst, you will be responsible for quantifying and communicating Included Health's value to our clients by executing complex financial impact modeling and actuarial analysis. This position plays a crucial role within the Actuarial team, reporting through the broader Finance organization. You will partner with cross-functional teams to translate raw healthcare claims and data context into clear insights that demonstrate cost savings, trend impacts, and clinical value.</span></div>","descriptionBodyPlain":"As a Senior Actuarial Analyst, you will be responsible for quantifying and communicating Included Health's value to our clients by executing complex financial impact modeling and actuarial analysis. This position plays a crucial role within the Actuarial team, reporting through the broader Finance organization. You will partner with cross-functional teams to translate raw healthcare claims and data context into clear insights that demonstrate cost savings, trend impacts, and clinical value.\n","hostedUrl":"https://jobs.lever.co/includedhealth/15991334-9bd8-4435-a280-17df30fc05b5","applyUrl":"https://jobs.lever.co/includedhealth/15991334-9bd8-4435-a280-17df30fc05b5/apply"},{"additionalPlain":"The base salary range for this full-time position is $127,660 – $168,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">The base salary range for this full-time position is </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">$127,660 – $168,000 per year</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (</span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zones A–C</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">).&nbsp;</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">For context, these markets include </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone A</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone B</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone C</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">higher-cost Zone D markets</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</span></p>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</div>\n<ul>\n<li style=\"list-style-type: revert;\">Remote-first culture</li>\n<li style=\"list-style-type: revert;\">401(k) savings plan through Fidelity</li>\n<li style=\"list-style-type: revert;\">Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</li>\n<li style=\"list-style-type: revert;\">Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")</li>\n<li style=\"list-style-type: revert;\">12 weeks of 100% Paid Parental leave</li>\n<li style=\"list-style-type: revert;\">Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</li>\n<li style=\"list-style-type: revert;\">Work-From-Home reimbursement to support team collaboration home office work</li>\n</ul>\n<div>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</div>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Talent & Organization","location":"Remote","team":"Talent Acquisition","allLocations":["Remote"]},"createdAt":1788555415257,"descriptionPlain":"Included Health is seeking a Senior Program Manager, High Volume Recruiting, to build and run the operating system for our highest-volume hiring areas, initially Clinical, Behavioral Health and Member Care.\nThis role will create consistent operating cadence across high-volume pods, improve funnel performance, manage agency and vendor effectiveness, and expand the use of automation and AI-enabled workflows. The PM will translate hiring goals into capacity plans, identify risks early, and drive corrective action across the recruiting machine.\nThis is not a traditional recruiting coordinator or status-reporting role. The successful candidate will operate as a program owner: diagnosing problems, recommending solutions, and holding cross-functional partners accountable for measurable outcomes.\n","description":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif; color: #000000;\">Included Health is seeking a Senior Program Manager, High Volume Recruiting, to build and run the operating system for our highest-volume hiring areas, initially Clinical, Behavioral Health and Member Care.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif; color: #000000;\">This role will create consistent operating cadence across high-volume pods, improve funnel performance, manage agency and vendor effectiveness, and expand the use of automation and AI-enabled workflows. The PM will translate hiring goals into capacity plans, identify risks early, and drive corrective action across the recruiting machine.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif; color: #000000;\">This is not a traditional recruiting coordinator or status-reporting role. The successful candidate will operate as a program owner: diagnosing problems, recommending solutions, and holding cross-functional partners accountable for measurable outcomes.</span></p>\n</div>","id":"5bf80233-c305-47b1-b9bd-c692a580487e","lists":[{"text":"Responsibilities:","content":"<div>\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">High-Volume Operating Model</span></strong></h3>\n\n<li><span style=\"font-size: 11pt;\">Build and maintain a standardized operating model across high-volume recruiting pods.</span></li>\n<li><span style=\"font-size: 11pt;\">Establish operating cadences, planning processes, scorecards, and escalation paths.</span></li>\n<li><span style=\"font-size: 11pt;\">Translate hiring goals into funnel requirements, capacity plans, and execution priorities.</span></li>\n<li><span style=\"font-size: 11pt;\">Maintain a consolidated view of hiring health, risks, dependencies, and corrective actions.</span></li>\n<li><span style=\"font-size: 11pt;\">Partner with pod owners to improve pacing, stakeholder readiness, funnel quality, and delivery against goals.</span></li>\n<li><span style=\"font-size: 11pt;\">Identify opportunities to standardize and scale the high-volume model across additional hiring areas.</span></li>\n\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Agency and Vendor Management</span></strong></h3>\n\n<li><span style=\"font-size: 11pt;\">Own day-to-day operating performance for high-volume agency and vendor partners.</span></li>\n<li><span style=\"font-size: 11pt;\">Establish clear expectations and scorecards covering submissions, quality, fill rate, time-to-fill, pricing, responsiveness, and corrective action.</span></li>\n<li><span style=\"font-size: 11pt;\">Create a consistent process for agency onboarding, performance reviews, escalation, and offboarding.</span></li>\n<li><span style=\"font-size: 11pt;\">Shift routine agency management and reporting away from senior leaders and toward exception-based escalation.</span></li>\n<li><span style=\"font-size: 11pt;\">Recommend when work should be handled internally, through contractors, agencies, or automation based on demand, economics, speed, role complexity, and available capacity.</span></li>\n\n<div>&nbsp;</div>\n<div><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Automation and AI-Enabled Recruiting</span></strong></div>\n\n<li><span style=\"font-size: 11pt;\">Expand BrightHire, AI interviewer, and related workflow adoption across high-volume recruiting.</span></li>\n<li><span style=\"font-size: 11pt;\">Partner with Talent Operations on workflow design, tooling, and automation opportunities.</span></li>\n<li><span style=\"font-size: 11pt;\">Automate reporting, funnel tracking, quality monitoring, and partner performance visibility.</span></li>\n<li><span style=\"font-size: 11pt;\">Identify friction points and run targeted process-improvement pilots.</span></li>\n<li><span style=\"font-size: 11pt;\">Measure the impact of automation through recruiter hours saved, funnel conversion, time-to-fill, quality, and candidate experience.</span></li>\n\n<h3 style=\"margin-top: 14pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Reporting and Decision Support</span></strong></h3>\n\n<li><span style=\"font-size: 11pt;\">Own the consolidated weekly high-volume hiring health report.</span></li>\n<li><span style=\"font-size: 11pt;\">Report on open requisitions, aging, progress to goal, funnel health, capacity, internal versus agency mix, and at-risk work.</span></li>\n<li><span style=\"font-size: 11pt;\">Clearly communicate what changed, what is at risk, what action is being taken, and what decision or support is needed.</span></li>\n<li><span style=\"font-size: 11pt;\">Use data to distinguish capacity gaps from execution, process, quality, prioritization, or stakeholder issues.</span></li>\n<li><span style=\"font-size: 11pt;\">Build clear recommendations for resourcing, agency allocation, and process changes.</span></li>\n\n<div>&nbsp;</div>\n<div><strong><span style=\"font-size: 13pt; font-family: Figtree, sans-serif;\">Cross-Functional Partnership</span></strong></div>\n\n<li><span style=\"font-size: 11pt;\">Partner closely with leaders on Clinical/BH capacity, performance, staffing, and resourcing decisions.</span></li>\n<li><span style=\"font-size: 11pt;\">Partner with pod owners on cohort health, stakeholder readiness, funnel decisions, and corrective action.</span></li>\n<li><span style=\"font-size: 11pt;\">Work with Talent Operations to align high-volume workflows with broader TA systems and infrastructure.</span></li>\n<li><span style=\"font-size: 11pt;\">Serve as a central escalation point for cross-pod operating issues.</span></li>\n<li><span style=\"font-size: 11pt;\">Influence without direct authority and create accountability across recruiters, pod owners, agencies, Talent Partners, and hiring leaders.</span></li>\n\n</div>"},{"text":"Required Qualifications:","content":"<div>\n\n<li><span style=\"font-size: 11pt;\">7+ years of experience in recruiting operations, program management, high-volume recruiting, staffing, or a related field.</span></li>\n<li><span style=\"font-size: 11pt;\">Experience owning complex, cross-functional programs from strategy through execution.</span></li>\n<li><span style=\"font-size: 11pt;\">Experience using AI-enabled recruiting workflows.</span></li>\n<li><span style=\"font-size: 11pt;\">Strong understanding of recruiting funnels, capacity planning, conversion metrics, and hiring economics.</span></li>\n<li><span style=\"font-size: 11pt;\">Demonstrated ability to use data to diagnose problems and drive operational decisions.</span></li>\n<li><span style=\"font-size: 11pt;\">Experience improving processes through automation, technology, or workflow redesign.</span></li>\n<li><span style=\"font-size: 11pt;\">Strong written and verbal communication skills, including the ability to communicate clearly with senior leaders.</span></li>\n<li><span style=\"font-size: 11pt;\">Ability to influence and create accountability across teams without direct authority.</span></li>\n<li><span style=\"font-size: 11pt;\">Strong organizational skills and the ability to manage multiple priorities in a fast-changing environment.</span></li>\n<li><span style=\"font-size: 11pt;\">Sound judgment, urgency, and comfort surfacing risk early.</span></li>\n\n</div>"},{"text":"Preferred Qualifications:","content":"<div>\n\n<li>Experience supporting Clinical, Behavioral Health, Member Care, Urgent Care, or other high-volume hiring environments.</li>\n<li>Experience with recruiting systems such as Lever, BrightHire, or similar tools.</li>\n<li>Experience building agency scorecards, operating dashboards, or capacity models.</li>\n<li>Experience partnering with senior Talent Acquisition or business leaders on workforce planning.</li>\n\n</div>"},{"text":"Success in This Role Looks Like:","content":"<div>\n\n<li>High-volume pods operate against a consistent cadence, shared metrics, and clear ownership model.</li>\n<li>Agency and vendor performance is visible, managed against defined expectations, and escalated appropriately.</li>\n<li>Hiring risks are surfaced early with clear recommendations and corrective actions.</li>\n<li>Recruiter and pod-owner time shifts away from manual reporting and routine coordination toward higher-value recruiting work.</li>\n<li>Automation and AI workflows produce measurable improvements in efficiency, funnel health, and candidate experience.</li>\n<li>TA leaders have a reliable, consolidated view of high-volume hiring performance.</li>\n<li>The High Volume operating model becomes repeatable across additional hiring areas.</li>\n\n</div>"},{"text":"Physical/Cognitive Requirements:","content":"<div>\n\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Ability to work effectively in a fast-paced environment with changing priorities.</li>\n<li>Ability to communicate and collaborate effectively using computers and other office-related equipment.</li>\n\n</div>"}],"text":"Senior Program Manager, High Volume Recruiting","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif; color: #000000;\">Included Health is seeking a Senior Program Manager, High Volume Recruiting, to build and run the operating system for our highest-volume hiring areas, initially Clinical, Behavioral Health and Member Care.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif; color: #000000;\">This role will create consistent operating cadence across high-volume pods, improve funnel performance, manage agency and vendor effectiveness, and expand the use of automation and AI-enabled workflows. The PM will translate hiring goals into capacity plans, identify risks early, and drive corrective action across the recruiting machine.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif; color: #000000;\">This is not a traditional recruiting coordinator or status-reporting role. The successful candidate will operate as a program owner: diagnosing problems, recommending solutions, and holding cross-functional partners accountable for measurable outcomes.</span></p>\n</div>","descriptionBodyPlain":"Included Health is seeking a Senior Program Manager, High Volume Recruiting, to build and run the operating system for our highest-volume hiring areas, initially Clinical, Behavioral Health and Member Care.\nThis role will create consistent operating cadence across high-volume pods, improve funnel performance, manage agency and vendor effectiveness, and expand the use of automation and AI-enabled workflows. The PM will translate hiring goals into capacity plans, identify risks early, and drive corrective action across the recruiting machine.\nThis is not a traditional recruiting coordinator or status-reporting role. The successful candidate will operate as a program owner: diagnosing problems, recommending solutions, and holding cross-functional partners accountable for measurable outcomes.\n","hostedUrl":"https://jobs.lever.co/includedhealth/5bf80233-c305-47b1-b9bd-c692a580487e","applyUrl":"https://jobs.lever.co/includedhealth/5bf80233-c305-47b1-b9bd-c692a580487e/apply"},{"additionalPlain":"The base salary range for this full-time position is $127,660 – $168,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">The base salary range for this full-time position is </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">$127,660 – $168,000 per year</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (</span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zones A–C</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">).&nbsp;</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">For context, these markets include </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone A</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone B</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone C</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">higher-cost Zone D markets</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</span></p>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</div>\n<ul>\n<li style=\"list-style-type: revert;\">Remote-first culture</li>\n<li style=\"list-style-type: revert;\">401(k) savings plan through Fidelity</li>\n<li style=\"list-style-type: revert;\">Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</li>\n<li style=\"list-style-type: revert;\">Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")</li>\n<li style=\"list-style-type: revert;\">12 weeks of 100% Paid Parental leave</li>\n<li style=\"list-style-type: revert;\">Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</li>\n<li style=\"list-style-type: revert;\">Work-From-Home reimbursement to support team collaboration home office work</li>\n</ul>\n<div>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</div>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Talent & Organization","location":"Remote","team":"Talent Acquisition","allLocations":["Remote"]},"createdAt":1788556756841,"descriptionPlain":"Included Health is looking for a Senior Recruiting Program Manager to lead a portfolio of recruiting programs and operational improvements. This role will focus on several key areas including internal mobility, talent brand, and process improvement. They will also manage the contingent workforce programs. Furthermore, the role will support change management for major recruiting initiatives, including the ATS transition.\nThis is a strategic program-owner role for someone who can bring structure to ambiguous problems, connect business goals to execution, and drive measurable outcomes across multiple teams. The successful candidate will be a trusted advisor to Talent Acquisition management and other partners. They will influence others without direct authority, help shift programs from planning to adoption, and will ensure continuous improvement.\n","description":"<div>\n<p>Included Health is looking for a Senior Recruiting Program Manager to lead a portfolio of recruiting programs and operational improvements. This role will focus on several key areas including internal mobility, talent brand, and process improvement. They will also manage the contingent workforce programs. Furthermore, the role will support change management for major recruiting initiatives, including the ATS transition.</p>\n<p>This is a strategic program-owner role for someone who can bring structure to ambiguous problems, connect business goals to execution, and drive measurable outcomes across multiple teams. The successful candidate will be a trusted advisor to Talent Acquisition management and other partners. They will influence others without direct authority, help shift programs from planning to adoption, and will ensure continuous improvement.</p>\n</div>","id":"6cc840fa-ca95-42f9-8e01-de6d143b3b1d","lists":[{"text":"Responsibilities","content":"<div>\n<h3><strong>Recruiting Program Portfolio</strong></h3>\n\n<li>Own recruiting programs from planning through execution, measurement, and iteration.</li>\n<li>Build clear program plans, milestones, stakeholder maps, risks, decisions, communications, and success measures.</li>\n<li>Lead the operational development of an internal mobility program.</li>\n<li>Support talent-brand programs that strengthen Included Health’s employer brand proposition, diversify sources of hire, and improve the candidate experience.</li>\n<li>Use data and stakeholder feedback to assess progress, identify risks, and recommend action.</li>\n\n<h3><strong>Process Improvement</strong></h3>\n\n<li>Identify friction across the recruiting lifecycle and design simpler, more consistent ways of working.</li>\n<li>Improve processes through standardization, documentation, automation opportunities, and clear ownership.</li>\n<li>Incorporate AI and technology into recruiting processes to automate manual work, improve efficiency, and scale operations.</li>\n<li>Use data and feedback to evaluate whether process changes are improving efficiency, quality, and experience.</li>\n<li>Build repeatable playbooks and operating practices that can scale across Talent Acquisition.</li>\n\n<h3><strong>Change Management and Adoption</strong></h3>\n\n<li>Lead change-management efforts for major recruiting initiatives, including the ATS transition.</li>\n<li>Create strategies to get stakeholders involved. Prepare communications, training materials, enablement materials, and plans for adoption.</li>\n<li>Partner with the technical systems owner to ensure recruiting teams are prepared for process and system changes.</li>\n<li>Build feedback loops, identify resistance or readiness risks, and adjust the change approach as needed.</li>\n<li>Measure adoption and reinforce new ways of working after launch.</li>\n\n<h3><strong>Employer of Record and Contingent-Workforce Management</strong></h3>\n\n<li>Create standard operating procedures for our contingent workforce partners, making sure they follow consistent practices.</li>\n<li>Create clear expectations for contingent worker onboarding, performance, reporting, issue resolution, escalation, and offboarding.</li>\n<li>Use data to evaluate partner performance, utilization, cost, quality, and responsiveness.</li>\n<li>Partner with Talent Acquisition, HR, Finance, Legal, and business leaders to improve governance and decision-making.</li>\n<li>Suggest useful ways to balance internal recruiting and external options. This includes vendors, agencies, contractors, and automation.</li>\n\n<h3><strong>Cross-Functional Management</strong></h3>\n\n<li>Serve as a strategic partner to Talent Acquisition leaders and a trusted advisor to recruiters, hiring managers, HR Operations, HR Systems, IT, Finance, Legal, Marketing, and vendors.</li>\n<li>Facilitate working sessions and decision forums that progress complex work forward.</li>\n<li>Influence without formal authority and create accountability across teams with different priorities.</li>\n<li>Communicate clearly with executive, technical, operational, and frontline audiences.</li>\n<li>Build alignment, surface risks early, and keep stakeholders focused on measurable outcomes.</li>\n\n</div>"},{"text":"Required Qualifications","content":"<div>\n\n<li>7+ years of experience in recruiting operations, talent programs or a related field.</li>\n<li>Demonstrated experience owning complex, cross-functional programs from strategy through execution, adoption, and measurement.</li>\n<li>Experience leading change-management efforts for a major process, program, or technology transition.</li>\n<li>Deep knowledge of recruiting processes, stakeholder needs, and the candidate, manager, and recruiter experience.</li>\n<li>Demonstrated ability to operate in ambiguity, define direction, and make progress with incomplete information.</li>\n<li>Proficient data fluency, including the ability to interpret metrics, identify trends, evaluate tradeoffs, and make evidence-based recommendations.</li>\n<li>Experience managing recruiting vendors, agencies, contingent-workforce programs, or similar external partners.</li>\n<li>Strong project and program-management skills, including planning, governance, risk management, prioritization, and executive communication.</li>\n<li>Ability to influence and create accountability across teams without direct authority.</li>\n<li>Exemplary written and verbal communication skills.</li>\n<li>Strong judgment, organization, follow-through, and comfort balancing strategic priorities with operational detail.</li>\n\n</div>"},{"text":"Preferred Qualifications","content":"<div>\n\n<li>Experience building or scaling internal mobility, employer-brand, talent-brand, early-career, or other talent programs.</li>\n<li>Experience designing agency governance, vendor scorecards, contingent-workforce operating models, or workforce planning processes.</li>\n<li>Experience supporting an ATS or other major recruiting-technology change</li>\n<li>initiative</li>\n<li>from the people, process, training, or adoption side.</li>\n<li>Experience working in a high-growth, distributed, or matrixed organization.</li>\n<li>Experience serving as a trusted advisor to senior Talent Acquisition or business leaders.</li>\n\n</div>"},{"text":"Success in This Role Looks Like","content":"<div>\n\n<li>Recruiting programs have clear goals, ownership, milestones, stakeholder alignment, and measurable outcomes.</li>\n<li>The ATS transition is supported by effective communications, readiness planning, stakeholder collaboration, and sustained adoption.</li>\n<li>Programs for internal mobility, talent branding, agencies, and contingent workforces use functional and repeatable processes. These processes are made to work smoothly.</li>\n<li>Process friction is reduced through clearer ownership, standardization, and continuous improvement.</li>\n<li>Decisions and recommendations are grounded in relevant data, business context, and stakeholder insight.</li>\n<li>Cross-functional partners understand their roles, make decisions proficiently, and are accountable for agreed outcomes.</li>\n<li>Talent Acquisition is increasingly seen as a strategic partner and trusted advisor.</li>\n\n</div>"},{"text":"Physical/Cognitive Requirements","content":"<div>\n\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Ability to work effectively in a fast-paced environment with changing priorities.</li>\n<li>Ability to communicate and collaborate effectively using computers and other office-related equipment.</li>\n<li>The duties and responsibilities in this job description are neither exclusive nor exhaustive and may be updated based on changing business needs. This job description is not intended to create a contract of employment.</li>\n\n</div>"}],"text":"Senior Recruiting Program Manager","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p>Included Health is looking for a Senior Recruiting Program Manager to lead a portfolio of recruiting programs and operational improvements. This role will focus on several key areas including internal mobility, talent brand, and process improvement. They will also manage the contingent workforce programs. Furthermore, the role will support change management for major recruiting initiatives, including the ATS transition.</p>\n<p>This is a strategic program-owner role for someone who can bring structure to ambiguous problems, connect business goals to execution, and drive measurable outcomes across multiple teams. The successful candidate will be a trusted advisor to Talent Acquisition management and other partners. They will influence others without direct authority, help shift programs from planning to adoption, and will ensure continuous improvement.</p>\n</div>","descriptionBodyPlain":"Included Health is looking for a Senior Recruiting Program Manager to lead a portfolio of recruiting programs and operational improvements. This role will focus on several key areas including internal mobility, talent brand, and process improvement. They will also manage the contingent workforce programs. Furthermore, the role will support change management for major recruiting initiatives, including the ATS transition.\nThis is a strategic program-owner role for someone who can bring structure to ambiguous problems, connect business goals to execution, and drive measurable outcomes across multiple teams. The successful candidate will be a trusted advisor to Talent Acquisition management and other partners. They will influence others without direct authority, help shift programs from planning to adoption, and will ensure continuous improvement.\n","hostedUrl":"https://jobs.lever.co/includedhealth/6cc840fa-ca95-42f9-8e01-de6d143b3b1d","applyUrl":"https://jobs.lever.co/includedhealth/6cc840fa-ca95-42f9-8e01-de6d143b3b1d/apply"},{"additionalPlain":"Pay:\n \nThe United States new hire base salary target ranges for this full-time position are:\n \nZone A: $128,130 - $180,990+ equity + benefits\nZone B: $140,943 - $199,089 + equity + benefits\nZone C: $153,756 - $217,188 + equity + benefits\nZone D: $166,569 - $235,287 + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\n \nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><strong>Pay:</strong></div>\n<div>&nbsp;</div>\n<div><em>The United States new hire base salary target ranges for this full-time position are:</em></div>\n<div>&nbsp;</div>\n<div>Zone A: $128,130 - $180,990+ equity + benefits</div>\n<div>Zone B: $140,943 - $199,089 + equity + benefits</div>\n<div>Zone C: $153,756 - $217,188 + equity + benefits</div>\n<div>Zone D: $166,569 - $235,287 + equity + benefits</div>\n<div>&nbsp;</div>\n<div><em>This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</em></div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div>&nbsp;</div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div>&nbsp;</div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Security","location":"Remote","team":"Cyber Security","allLocations":["Remote"]},"createdAt":1787071636872,"descriptionPlain":"Senior Security Operations Engineer\nRemote · Security & Cyber Security · Full-Time\nAt Included Health, security is central to the trust our members, customers, partners, and care teams place in us. We protect sensitive health information and the systems that support our products by building security into architecture, engineering practices, and day-to-day operations. Our Security Engineering team works closely with IT, platform engineering, and product teams to build practical, scalable security controls that reduce risk through automation, secure-by-default patterns, strong technical partnerships, and controls that teams can actually operate in real production environments.\nAs the Senior Security Operations Engineer, you'll be responsible for designing, implementing, and improving Data Loss Prevention (DLP) protections across Included Health's corporate and cloud environments. You'll lead hands-on deployment and tuning of DLP controls across endpoint, network, and SaaS; investigate and respond to potential data exfiltration events; and drive remediation and hardening based on real-world incidents and detections. You'll own the operational lifecycle of our DLP stack — building and refining policies, partnering with stakeholders to validate business-safe controls, automating response playbooks, and turning signals from alerts and logs into durable security improvements. You'll also contribute to adjacent security operations functions, including incident response and vulnerability management, where they intersect with data protection.\nThis is a full-time, remote role reporting to the Senior Manager, Security Engineering. The role requires hands-on technical execution as well as the ability to influence IT, engineering, and business stakeholders to adopt practical, business-safe data protection controls.\n","description":"<h1 data-pm-slice=\"1 1 []\" dir=\"auto\">Senior Security Operations Engineer</h1>\n<p dir=\"auto\"><strong>Remote · Security &amp; Cyber Security · Full-Time</strong></p>\n<p data-pm-slice=\"1 1 []\" dir=\"auto\">At Included Health, security is central to the trust our members, customers, partners, and care teams place in us. We protect sensitive health information and the systems that support our products by building security into architecture, engineering practices, and day-to-day operations. Our Security Engineering team works closely with IT, platform engineering, and product teams to build practical, scalable security controls that reduce risk through automation, secure-by-default patterns, strong technical partnerships, and controls that teams can actually operate in real production environments.</p>\n<p dir=\"auto\">As the Senior Security Operations Engineer, you'll be responsible for designing, implementing, and improving Data Loss Prevention (DLP) protections across Included Health's corporate and cloud environments. You'll lead hands-on deployment and tuning of DLP controls across endpoint, network, and SaaS; investigate and respond to potential data exfiltration events; and drive remediation and hardening based on real-world incidents and detections. You'll own the operational lifecycle of our DLP stack — building and refining policies, partnering with stakeholders to validate business-safe controls, automating response playbooks, and turning signals from alerts and logs into durable security improvements. You'll also contribute to adjacent security operations functions, including incident response and vulnerability management, where they intersect with data protection.</p>\n<p dir=\"auto\">This is a full-time, remote role reporting to the Senior Manager, Security Engineering. The role requires hands-on technical execution as well as the ability to influence IT, engineering, and business stakeholders to adopt practical, business-safe data protection controls.</p>","id":"b3b5352c-0784-41c4-9e2f-062461aef44a","lists":[{"text":"Who You Are","content":"\n<li dir=\"auto\">You are a practical, hands-on security operations engineer who can bring structure to ambiguous data risks or control gaps without waiting for perfect clarity.</li>\n<li dir=\"auto\">\n<p dir=\"auto\">You clarify the desired outcome, stakeholders, constraints, and available facts, then make a reasonable first move and adapt as you learn.</p>\n</li>\n<li dir=\"auto\">\n<p dir=\"auto\">You are comfortable going deep in logs, alerts, endpoint and network telemetry, SaaS configurations, and cloud storage to find the signal in the noise.</p>\n</li>\n<li dir=\"auto\">\n<p dir=\"auto\">You use evidence to test hypotheses and turn findings into durable fixes, reusable automation, clear documentation, or repeatable processes.</p>\n</li>\n<li dir=\"auto\">\n<p dir=\"auto\">You build trust through preparation, responsiveness, direct communication, technical credibility, and follow-through.</p>\n</li>\n<li dir=\"auto\">\n<p dir=\"auto\">You listen to operational realities, explain risks and tradeoffs clearly, and work with teams toward practical controls they can operate in production.</p>\n</li>\n<li dir=\"auto\">\n<p dir=\"auto\">You take ownership through the full loop: investigation, containment, remediation, root cause analysis, and knowledge sharing.</p>\n</li>\n<li dir=\"auto\">\n<p dir=\"auto\">You know when to investigate independently, when to involve the right expertise, and when broader organizational alignment is needed.</p>\n</li>\n"},{"text":"What You'll Do","content":"\n<li dir=\"auto\">Lead the response to DLP and data security incidents, including investigation, containment, remediation, and root cause analysis for suspected data exfiltration or improper data handling.</li>\n<li dir=\"auto\">Own the deployment, configuration, and continuous tuning of DLP controls across endpoints, network egress, SaaS applications, and cloud storage to protect PHI, PII, PCI, and other sensitive data.</li>\n<li dir=\"auto\">Develop and maintain DLP policies, rules, and classifications that balance security, usability, and regulatory/client requirements.</li>\n<li dir=\"auto\">Build and refine automated response playbooks and workflows that enrich, triage, and respond to alerts, reducing manual effort and mean time to respond.</li>\n<li dir=\"auto\">Perform proactive hunting for anomalous data movement, including unusual destinations, channels, or volumes.</li>\n<li dir=\"auto\">Define and track key DLP metrics (coverage, detection quality, MTTD/MTTR, false positive rate) and communicate progress to security leadership and cross-functional partners.</li>\n"},{"text":"What You Bring ","content":"\n<li dir=\"auto\">Minimum 5+ years of hands-on experience in security operations, incident response, or security engineering roles, with a strong emphasis on data protection and DLP.</li>\n<li dir=\"auto\">\n<p dir=\"auto\">Direct, hands-on experience deploying, tuning, and operating:</p>\n\n</li><li style=\"list-style-type: none;\">\n<ul dir=\"auto\">\n<li dir=\"auto\">\n<p dir=\"auto\">DLP tools (endpoint, network, SaaS, and/or cloud)</p>\n</li>\n<li dir=\"auto\">\n<p dir=\"auto\">Cloud Access Security Broker (CASB) or similar SaaS security controls in a production environment</p>\n</li>\n<li dir=\"auto\">\n<p dir=\"auto\">DLP signals into SIEM/SOAR workflows (e.g., CrowdStrike, Splunk, Sentinel)</p>\n</li>\n\n\n\n\n<li dir=\"auto\">Advanced scripting/automation skills (e.g., Python, PowerShell, KQL/SQL) used to enrich, tune, and report on DLP/IR telemetry at scale.</li>\n<li dir=\"auto\">\n<p dir=\"auto\">Experience designing and maintaining data classification and policy frameworks for PHI, PII, PCI, and other sensitive data types.</p>\n</li>\n</ul></li>"}],"text":"Senior Security Operations Engineer","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<h1 dir=\"auto\" data-pm-slice=\"1 1 []\">Senior Security Operations Engineer</h1>\n<p dir=\"auto\"><strong>Remote &middot; Security &amp; Cyber Security &middot; Full-Time</strong></p>\n<p dir=\"auto\" data-pm-slice=\"1 1 []\">At Included Health, security is central to the trust our members, customers, partners, and care teams place in us. We protect sensitive health information and the systems that support our products by building security into architecture, engineering practices, and day-to-day operations. Our Security Engineering team works closely with IT, platform engineering, and product teams to build practical, scalable security controls that reduce risk through automation, secure-by-default patterns, strong technical partnerships, and controls that teams can actually operate in real production environments.</p>\n<p dir=\"auto\">As the Senior Security Operations Engineer, you'll be responsible for designing, implementing, and improving Data Loss Prevention (DLP) protections across Included Health's corporate and cloud environments. You'll lead hands-on deployment and tuning of DLP controls across endpoint, network, and SaaS; investigate and respond to potential data exfiltration events; and drive remediation and hardening based on real-world incidents and detections. You'll own the operational lifecycle of our DLP stack &mdash; building and refining policies, partnering with stakeholders to validate business-safe controls, automating response playbooks, and turning signals from alerts and logs into durable security improvements. You'll also contribute to adjacent security operations functions, including incident response and vulnerability management, where they intersect with data protection.</p>\n<p dir=\"auto\">This is a full-time, remote role reporting to the Senior Manager, Security Engineering. The role requires hands-on technical execution as well as the ability to influence IT, engineering, and business stakeholders to adopt practical, business-safe data protection controls.</p>","descriptionBodyPlain":"Senior Security Operations Engineer\nRemote · Security & Cyber Security · Full-Time\nAt Included Health, security is central to the trust our members, customers, partners, and care teams place in us. We protect sensitive health information and the systems that support our products by building security into architecture, engineering practices, and day-to-day operations. Our Security Engineering team works closely with IT, platform engineering, and product teams to build practical, scalable security controls that reduce risk through automation, secure-by-default patterns, strong technical partnerships, and controls that teams can actually operate in real production environments.\nAs the Senior Security Operations Engineer, you'll be responsible for designing, implementing, and improving Data Loss Prevention (DLP) protections across Included Health's corporate and cloud environments. You'll lead hands-on deployment and tuning of DLP controls across endpoint, network, and SaaS; investigate and respond to potential data exfiltration events; and drive remediation and hardening based on real-world incidents and detections. You'll own the operational lifecycle of our DLP stack — building and refining policies, partnering with stakeholders to validate business-safe controls, automating response playbooks, and turning signals from alerts and logs into durable security improvements. You'll also contribute to adjacent security operations functions, including incident response and vulnerability management, where they intersect with data protection.\nThis is a full-time, remote role reporting to the Senior Manager, Security Engineering. The role requires hands-on technical execution as well as the ability to influence IT, engineering, and business stakeholders to adopt practical, business-safe data protection controls.\n","hostedUrl":"https://jobs.lever.co/includedhealth/b3b5352c-0784-41c4-9e2f-062461aef44a","applyUrl":"https://jobs.lever.co/includedhealth/b3b5352c-0784-41c4-9e2f-062461aef44a/apply"},{"additionalPlain":"Pay:\nThe United States new hire base salary target ranges for this full-time position are:\nZone A: $149,450 - $211,100 + equity + benefits\nZone B: $164,395 - $232,210 + equity + benefits\nZone C: $179,340 - $253,320 + equity + benefits\nZone D: $194,285 - $274,430 + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\nAbout Included Health:\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com.\n \nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>Pay:</div>\n<div>The United States new hire base salary target ranges for this full-time position are:</div>\n<div>Zone A: $149,450 - $211,100 + equity + benefits</div>\n<div>Zone B: $164,395 - $232,210 + equity + benefits</div>\n<div>Zone C: $179,340 - $253,320 + equity + benefits</div>\n<div>Zone D: $194,285 - $274,430 + equity + benefits</div>\n<div>&nbsp;</div>\n<div><em>This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</em></div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div>Benefits &amp; Perks:</div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div>&nbsp;</div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n<div>About Included Health:</div>\n<div><em>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at <a rel=\"noopener noreferrer\" href=\"http://includedhealth.com\" class=\"postings-link\">includedhealth.com</a>.</em></div>\n<div>&nbsp;</div>\n<div><em>Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</em></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Engineering","location":"Remote","team":"Software Engineering","allLocations":["Remote"]},"createdAt":1756159706921,"descriptionPlain":"At Included Health, we're building technology that makes healthcare more accessible, personalized, and effective for our members. As a Senior Software Engineer, you'll design and develop the systems, services, and tools that power our platform and products, enabling us to deliver better care experiences and outcomes at scale.\n \nThis role is ideal for engineers who are passionate about solving complex problems, delivering impact, and leading by example. Beyond your technical skills, you’ll bring ownership and leadership—making thoughtful technical decisions, setting direction, and mentoring others.\n \nReporting directly to the Engineering Manager, you'll partner closely with product managers, designers, and other engineers across the company. Together, you’ll create scalable, reliable solutions that directly improve the healthcare experience for millions of members.\n","description":"<div>At Included Health, we're building technology that makes healthcare more accessible, personalized, and effective for our members. As a Senior Software Engineer, you'll design and develop the systems, services, and tools that power our platform and products, enabling us to deliver better care experiences and outcomes at scale.</div>\n<div>&nbsp;</div>\n<div>This role is ideal for engineers who are passionate about solving complex problems, delivering impact, and leading by example. Beyond your technical skills, you’ll bring ownership and leadership—making thoughtful technical decisions, setting direction, and mentoring others.</div>\n<div>&nbsp;</div>\n<div>Reporting directly to the Engineering Manager, you'll partner closely with product managers, designers, and other engineers across the company. Together, you’ll create scalable, reliable solutions that directly improve the healthcare experience for millions of members.</div>","id":"6834927b-8527-4c2c-bc15-855a56f68765","lists":[{"text":"Responsibilities:","content":"\n<li>Design and build core systems, APIs, and services that power both platform capabilities and member-facing applications.</li>\n<li>Solve complex integration challenges across diverse healthcare data sources and workflows.</li>\n<li>Contribute to product development by building features and infrastructure that improve usability, efficiency, and outcomes.</li>\n<li>Drive technical quality by ensuring systems are reliable, performant, secure, and maintainable.</li>\n<li>Collaborate cross-functionally with Product, Design, and Engineering peers to align on technical direction and product goals.</li>\n<li>Own projects end-to-end: scope, build, test, launch, and maintain.</li>\n<li>Mentor teammates and contribute to engineering culture and best practices.</li>\n"},{"text":"Qualifications:","content":"\n<li>Bachelor’s degree in Computer Science, Engineering, or related field—or equivalent practical experience.</li>\n<li>5+ years of professional software development experience.</li>\n<li>Strong expertise in at least one modern backend or systems language (e.g., Golang, Python, Java, or Ruby).</li>\n<li>Experience designing and building APIs, distributed systems, or developer platforms.</li>\n<li>Experience with relational or NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).</li>\n<li>Familiarity with containerization (e.g., Docker, Kubernetes) and microservices architectures.</li>\n<li>Ability to balance technical tradeoffs with product and business impact.</li>\n<li>Comfortable working in collaborative, cross-functional teams.</li>\n"}],"text":"Senior Software Engineer, Backend","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>At Included Health, we're building technology that makes healthcare more accessible, personalized, and effective for our members. As a Senior Software Engineer, you'll design and develop the systems, services, and tools that power our platform and products, enabling us to deliver better care experiences and outcomes at scale.</div>\n<div>&nbsp;</div>\n<div>This role is ideal for engineers who are passionate about solving complex problems, delivering impact, and leading by example. Beyond your technical skills, you&rsquo;ll bring ownership and leadership&mdash;making thoughtful technical decisions, setting direction, and mentoring others.</div>\n<div>&nbsp;</div>\n<div>Reporting directly to the Engineering Manager, you'll partner closely with product managers, designers, and other engineers across the company. Together, you&rsquo;ll create scalable, reliable solutions that directly improve the healthcare experience for millions of members.</div>","descriptionBodyPlain":"At Included Health, we're building technology that makes healthcare more accessible, personalized, and effective for our members. As a Senior Software Engineer, you'll design and develop the systems, services, and tools that power our platform and products, enabling us to deliver better care experiences and outcomes at scale.\n \nThis role is ideal for engineers who are passionate about solving complex problems, delivering impact, and leading by example. Beyond your technical skills, you’ll bring ownership and leadership—making thoughtful technical decisions, setting direction, and mentoring others.\n \nReporting directly to the Engineering Manager, you'll partner closely with product managers, designers, and other engineers across the company. Together, you’ll create scalable, reliable solutions that directly improve the healthcare experience for millions of members.\n","hostedUrl":"https://jobs.lever.co/includedhealth/6834927b-8527-4c2c-bc15-855a56f68765","applyUrl":"https://jobs.lever.co/includedhealth/6834927b-8527-4c2c-bc15-855a56f68765/apply"},{"additionalPlain":"About Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Engineering","location":"Remote","team":"Software Engineering","allLocations":["Remote"]},"createdAt":1786461435334,"descriptionPlain":"Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone.\nWe break down barriers to provide high-quality care for every person in every community—no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer members care guidance, advocacy, and access to personalized virtual and in-person care. It’s all included.\nAbout the role\nWe’re looking for a Senior Software Engineer to help build the next generation of Included Health’s member experience across the web.\nThis is a front-end-first full-stack role. You’ll spend a significant portion of your time designing and building thoughtful, accessible, high-performance web experiences, while also contributing to the backend services and APIs that make those experiences possible. We’re looking for someone with strong web engineering depth who is equally comfortable working across the stack when the problem calls for it.\nThe Member Experience team owns the products and platform capabilities that members use to understand, navigate, and take action on their healthcare. That includes core member-facing applications, the homepage and action platform, logged-out experiences, notifications, and other web surfaces that connect members to care.\nYou’ll join a team with meaningful opportunity to shape technical direction, improve how we build, and raise the bar for member-facing engineering across the organization. This role is ideal for someone who enjoys hands-on delivery, strong technical ownership, and the chance to grow toward Staff-level scope over time.\n","description":"<div>\n<p>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone.</p>\n<p>We break down barriers to provide high-quality care for every person in every community—no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer members care guidance, advocacy, and access to personalized virtual and in-person care. It’s all included.</p>\n<h2>About the role</h2>\n<p>We’re looking for a Senior Software Engineer to help build the next generation of Included Health’s member experience across the web.</p>\n<p>This is a front-end-first full-stack role. You’ll spend a significant portion of your time designing and building thoughtful, accessible, high-performance web experiences, while also contributing to the backend services and APIs that make those experiences possible. We’re looking for someone with strong web engineering depth who is equally comfortable working across the stack when the problem calls for it.</p>\n<p>The Member Experience team owns the products and platform capabilities that members use to understand, navigate, and take action on their healthcare. That includes core member-facing applications, the homepage and action platform, logged-out experiences, notifications, and other web surfaces that connect members to care.</p>\n<p>You’ll join a team with meaningful opportunity to shape technical direction, improve how we build, and raise the bar for member-facing engineering across the organization. This role is ideal for someone who enjoys hands-on delivery, strong technical ownership, and the chance to grow toward Staff-level scope over time.</p>\n</div>","id":"11e68ef6-c38e-40db-af57-44ea32d87786","lists":[{"text":"What you’ll do","content":"<div>\n\n<li>\n<p>Build and evolve high-quality member-facing web experiences using modern frontend technologies, with a focus on usability, accessibility, performance, and reliability.</p>\n</li>\n<li>\n<p>Own meaningful projects end to end: clarify the problem, shape the technical approach, collaborate with Product and Design, ship iteratively, and measure outcomes.</p>\n</li>\n<li>\n<p>Contribute across the full stack, including frontend applications, APIs, backend services, data flows, and integrations with partner systems.</p>\n</li>\n<li>\n<p>Help define frontend architecture, including application patterns, state management, component reuse, testing strategy, observability, and performance practices.</p>\n</li>\n<li>\n<p>Make thoughtful tradeoffs between speed, quality, maintainability, and user impact.</p>\n</li>\n<li>\n<p>Partner closely with Product, Design, Data, Clinical, and other engineering teams to turn complex healthcare workflows into simple, intuitive member experiences.</p>\n</li>\n<li>\n<p>Improve developer experience through better tooling, documentation, testing, development workflows, and engineering standards.</p>\n</li>\n<li>\n<p>Help the team adopt effective AI-assisted and agentic coding practices while maintaining a high bar for code quality, security, and engineering judgment.</p>\n</li>\n<li>\n<p>Participate in design reviews, technical planning, code reviews, incident follow-up, and ongoing improvements to reliability and latency.</p>\n</li>\n<li>\n<p>Mentor other engineers and contribute to a culture of direct feedback, collaboration, learning, and ownership.</p>\n</li>\n\n</div>"},{"text":"What you bring","content":"<div>\n\n<li>\n<p>5+ years of professional software engineering experience building and operating production web applications.</p>\n</li>\n<li>\n<p>Deep hands-on frontend expertise with JavaScript or TypeScript and a modern web framework such as React.</p>\n</li>\n<li>\n<p>Strong understanding of frontend architecture, including state management, component design, browser behavior, performance, accessibility, and testing.</p>\n</li>\n<li>\n<p>Experience building responsive, accessible, and reliable user experiences that serve real customer or member needs.</p>\n</li>\n<li>\n<p>Full-stack experience and the ability to contribute effectively to APIs, backend services, data flows, and service integrations.</p>\n</li>\n<li>\n<p>Experience making technical decisions within ambiguous problem spaces and driving projects from concept through production.</p>\n</li>\n<li>\n<p>Strong product instincts and a track record of partnering effectively with Product and Design.</p>\n</li>\n<li>\n<p>Clear communication skills and the ability to explain technical tradeoffs to both technical and non-technical partners.</p>\n</li>\n<li>\n<p>A pragmatic, collaborative approach: you’re comfortable taking ownership, asking thoughtful questions, incorporating feedback, and getting important work across the finish line.</p>\n</li>\n\n</div>"}],"salaryRange":{"min":149450,"max":253320,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div>\n<div>Pay:</div>\n<div>The United States new hire base salary target ranges for this full-time position are:</div>\n<div>Zone A: $149,450 - $211,100 + equity + benefits</div>\n<div>Zone B: $164,395 - $232,210 + equity + benefits</div>\n<div>Zone C: $179,340 - $253,320 + equity + benefits</div>\n<div>Zone D: $194,285 - $274,430 + equity + benefits</div>\n<div>&nbsp;</div>\n<div><em>This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</em></div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div>Benefits &amp; Perks:</div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div>&nbsp;</div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n</div>","salaryDescriptionPlain":"Pay:\nThe United States new hire base salary target ranges for this full-time position are:\nZone A: $149,450 - $211,100 + equity + benefits\nZone B: $164,395 - $232,210 + equity + benefits\nZone C: $179,340 - $253,320 + equity + benefits\nZone D: $194,285 - $274,430 + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n","text":"Senior Software Engineer, Web","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We&rsquo;re on a mission to raise the standard of healthcare for everyone.</p>\n<p>We break down barriers to provide high-quality care for every person in every community&mdash;no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer members care guidance, advocacy, and access to personalized virtual and in-person care. It&rsquo;s all included.</p>\n<h2>About the role</h2>\n<p>We&rsquo;re looking for a Senior Software Engineer to help build the next generation of Included Health&rsquo;s member experience across the web.</p>\n<p>This is a front-end-first full-stack role. You&rsquo;ll spend a significant portion of your time designing and building thoughtful, accessible, high-performance web experiences, while also contributing to the backend services and APIs that make those experiences possible. We&rsquo;re looking for someone with strong web engineering depth who is equally comfortable working across the stack when the problem calls for it.</p>\n<p>The Member Experience team owns the products and platform capabilities that members use to understand, navigate, and take action on their healthcare. That includes core member-facing applications, the homepage and action platform, logged-out experiences, notifications, and other web surfaces that connect members to care.</p>\n<p>You&rsquo;ll join a team with meaningful opportunity to shape technical direction, improve how we build, and raise the bar for member-facing engineering across the organization. This role is ideal for someone who enjoys hands-on delivery, strong technical ownership, and the chance to grow toward Staff-level scope over time.</p>\n</div>","descriptionBodyPlain":"Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone.\nWe break down barriers to provide high-quality care for every person in every community—no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer members care guidance, advocacy, and access to personalized virtual and in-person care. It’s all included.\nAbout the role\nWe’re looking for a Senior Software Engineer to help build the next generation of Included Health’s member experience across the web.\nThis is a front-end-first full-stack role. You’ll spend a significant portion of your time designing and building thoughtful, accessible, high-performance web experiences, while also contributing to the backend services and APIs that make those experiences possible. We’re looking for someone with strong web engineering depth who is equally comfortable working across the stack when the problem calls for it.\nThe Member Experience team owns the products and platform capabilities that members use to understand, navigate, and take action on their healthcare. That includes core member-facing applications, the homepage and action platform, logged-out experiences, notifications, and other web surfaces that connect members to care.\nYou’ll join a team with meaningful opportunity to shape technical direction, improve how we build, and raise the bar for member-facing engineering across the organization. This role is ideal for someone who enjoys hands-on delivery, strong technical ownership, and the chance to grow toward Staff-level scope over time.\n","hostedUrl":"https://jobs.lever.co/includedhealth/11e68ef6-c38e-40db-af57-44ea32d87786","applyUrl":"https://jobs.lever.co/includedhealth/11e68ef6-c38e-40db-af57-44ea32d87786/apply"},{"additionalPlain":"Pay: \nThe base salary range for this full-time position is $71,090 – $88,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n \n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<p><strong>Pay:&nbsp;</strong><br>The base salary range for this full-time position is <strong>$71,090 – $88,000 per year</strong> in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (<strong>Zones A–C</strong>).&nbsp;</p>\n<p>For context, these markets include <strong>Zone A</strong> (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), <strong>Zone B</strong> (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and <strong>Zone C</strong> (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in <strong>higher-cost Zone D markets</strong> (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</p>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div>&nbsp;</div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n<div>&nbsp;</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Finance","location":"Remote","team":"Accounting","allLocations":["Remote"]},"createdAt":1787780921854,"descriptionPlain":"The Sr. Accountant role is responsible for supporting the monthly, quarterly, and annual close processes and ensuring accurate, timely, and well-supported financial reporting. This role prepares journal entries, account reconciliations, accruals, and other accounting analyses, while partnering cross-functionally to improve processes, strengthen controls, and support audit readiness. The ideal candidate is highly detail-oriented, operates with strong ownership and accountability, and can independently assess the accuracy and completeness of financial results.\n","description":"<div>\n<p>The Sr. Accountant role is responsible for supporting the monthly, quarterly, and annual close processes and ensuring accurate, timely, and well-supported financial reporting. This role prepares journal entries, account reconciliations, accruals, and other accounting analyses, while partnering cross-functionally to improve processes, strengthen controls, and support audit readiness. The ideal candidate is highly detail-oriented, operates with strong ownership and accountability, and can independently assess the accuracy and completeness of financial results.</p>\n</div>","id":"cab742c1-757f-4eda-9e1f-7598b998cf30","lists":[{"text":"Responsibilities:","content":"<div>\n\n<li>\n<p>Perform month-end, quarter-end, and year-end close activities in assigned areas.</p>\n</li>\n<li>\n<p>Optimize full-cycle commissions process, including the operational data flow, calculating commission payments, and accounting for commissions on a monthly basis.</p>\n</li>\n<li>\n<p>Prepare journal entries, accruals, reclasses, and supporting schedules.</p>\n</li>\n<li>\n<p>Reconcile general ledger accounts and investigate and resolve variances and reconciling items.</p>\n</li>\n<li>\n<p>Ensure all workpapers and supporting documentation are complete, accurate, and audit-ready.</p>\n</li>\n<li>\n<p>Partner with FP&amp;A, Accounts Payable, and other cross-functional teams to ensure completeness and accuracy of accounting results.</p>\n</li>\n<li>\n<p>Support accounting for key operational areas such as accrued liabilities, commissions, and other assigned balance sheet and P&amp;L accounts.</p>\n</li>\n<li>\n<p>Perform analytical reviews and explain period-over-period fluctuations and unusual trends.</p>\n</li>\n<li>\n<p>Help maintain and improve accounting processes, controls, and documentation to drive efficiency and accuracy.</p>\n</li>\n<li>\n<p>Assist with external audit requests by preparing schedules, support, and technical explanations.</p>\n</li>\n<li>\n<p>Research accounting issues and document conclusions when needed.</p>\n</li>\n<li>\n<p>Contribute to ad hoc projects, reporting requests, and process improvement initiatives.</p>\n</li>\n<li>\n<p>Take ownership of assigned areas and proactively identify risks, issues, and recommended solutions.</p>\n</li>\n\n</div>"},{"text":"Requirements: ","content":"<div>\n\n<li>\n<p>Bachelor’s degree or higher in Accounting or Finance.</p>\n</li>\n<li>\n<p>3+ years of relevant accounting experience.</p>\n</li>\n<li>\n<p>Strong knowledge of US GAAP.</p>\n</li>\n<li>\n<p>Experience with month-end close, journal entries, reconciliations, and accrual accounting.</p>\n</li>\n<li>\n<p>Experience working in an ERP system; Workday experience preferred.</p>\n</li>\n<li>\n<p>Advanced Excel skills required.</p>\n</li>\n<li>\n<p>CPA preferred.</p>\n</li>\n<li>\n<p>Strong analytical, organizational, and problem-solving skills.</p>\n</li>\n<li>\n<p>Excellent written and verbal communication skills.</p>\n</li>\n<li>\n<p>Ability to manage multiple priorities and meet deadlines in a fast-paced environment.</p>\n</li>\n<li>\n<p>Strong attention to detail and commitment to accuracy.</p>\n</li>\n<li>\n<p>Ability to work independently while also collaborating effectively across teams.</p>\n</li>\n<li>\n<p>Ability to clearly explain accounting conclusions, assumptions, and business impacts.</p>\n</li>\n\n</div>"}],"text":"Sr. Accountant","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p>The Sr. Accountant role is responsible for supporting the monthly, quarterly, and annual close processes and ensuring accurate, timely, and well-supported financial reporting. This role prepares journal entries, account reconciliations, accruals, and other accounting analyses, while partnering cross-functionally to improve processes, strengthen controls, and support audit readiness. The ideal candidate is highly detail-oriented, operates with strong ownership and accountability, and can independently assess the accuracy and completeness of financial results.</p>\n</div>","descriptionBodyPlain":"The Sr. Accountant role is responsible for supporting the monthly, quarterly, and annual close processes and ensuring accurate, timely, and well-supported financial reporting. This role prepares journal entries, account reconciliations, accruals, and other accounting analyses, while partnering cross-functionally to improve processes, strengthen controls, and support audit readiness. The ideal candidate is highly detail-oriented, operates with strong ownership and accountability, and can independently assess the accuracy and completeness of financial results.\n","hostedUrl":"https://jobs.lever.co/includedhealth/cab742c1-757f-4eda-9e1f-7598b998cf30","applyUrl":"https://jobs.lever.co/includedhealth/cab742c1-757f-4eda-9e1f-7598b998cf30/apply"},{"additionalPlain":"The base salary range for this full-time position is $159,780.00 – $238,080.00 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–D). \nFor context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA), and Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">The base salary range for this full-time position is&nbsp;</span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">$159,780.00 – $238,080.00 per year</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (</span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zones A–D</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">).&nbsp;</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">For context, these markets include </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone A</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone B</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX),&nbsp;</span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone C</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA), and </span><strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\">Zone D markets</span></strong><span style=\"font-size: 10pt; font-family: Figtree, sans-serif;\"> (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</span></p>\n<div>&nbsp;</div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div><strong>Benefits &amp; Perks:</strong><br aria-hidden=\"true\">In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</div>\n<ul>\n<li>Remote-first culture</li>\n<li>401(k) savings plan through Fidelity</li>\n<li>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</li>\n<li>Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")</li>\n<li>12 weeks of 100% Paid Parental leave</li>\n<li>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</li>\n<li>Work-From-Home reimbursement to support team collaboration home office work</li>\n</ul>\n<div>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Technology Services","location":"Remote","team":"Technology Services","allLocations":["Remote"]},"createdAt":1784734032450,"descriptionPlain":"Included Health is seeking a hands‑on Staff AI Solutions Engineer to be part of our IT Solutions team. The right candidate will be passionate about the advancements in AI and will have experience in owning deployment/hosting decisions and implementation.\nThe engineer in this role will design, build, and operate internal automations, AI agents, and secure integrations that increase corporate teams productivity while meeting healthcare security and compliance requirements. This role blends software engineering, systems integration, architecture, and practical LLM expertise to take POCs to production. \nThe engineer in this role will partner closely with and build internal solutions for Cybersecurity, Compliance, Finance, HR, Product, Engineering, Operations, Clinical teams, and business stakeholders to deliver AI tooling with metrics-backed value across the enterprise.\nThis role will report to the Director, Digital Workplace\n","description":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Included Health is seeking a hands‑on Staff AI Solutions Engineer to be part of our IT Solutions team. The right candidate will be passionate about the advancements in AI and will have experience in owning deployment/hosting decisions and implementation.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">The engineer in this role will design, build, and operate internal automations, AI agents, and secure integrations that increase corporate teams productivity while meeting healthcare security and compliance requirements. This role blends software engineering, systems integration, architecture, and practical LLM expertise to take POCs to production.&nbsp;</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">The engineer in this role will partner closely with and build internal solutions for Cybersecurity, Compliance, Finance, HR, Product, Engineering, Operations, Clinical teams, and business stakeholders to deliver AI tooling with metrics-backed value across the enterprise.</span></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">This role will report to the Director, Digital Workplace</span></p>\n</div>","id":"e2a1f001-c4d3-4f5c-9fef-8e791332d36f","lists":[{"text":"Responsibilities:","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Design, build, deploy, and maintain production LLM‑based solutions and agent workflows.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Own the technical strategy and reference architecture for enterprise AI solutions across multiple teams and business functions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Lead high-complexity, cross-functional AI initiatives from ambiguous problem definition through production adoption and measurable business outcomes.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Define and evolve reusable platform capabilities, implementation standards, and governance patterns that enable safe, scalable AI adoption beyond a single team.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Review citizen developer AI agents / solutions to provide recommendations for optimization, ensure compliance with guidelines and measure value.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Influence roadmap and investment decisions across the company through technical leadership and business-value analysis.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Drive technical debates, align stakeholders on tradeoffs, and unblock multi-team execution for strategically important AI initiatives.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Implement, review, and validate code produced by models; write production‑quality code and run code reviews to ensure correctness and security.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Build robust integrations and connectors (MCP, REST/GraphQL APIs, webhooks, SDKs, CLIs) between AI tooling and enterprise SaaS (e.g., Okta, Google Workspace, Slack, Jira, Confluence, Jamf).</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Own end‑to‑end deployment and lifecycle for AI services: CI/CD pipelines, Infrastructure as Code modules (Terraform), cloud deployment (GCP/AWS), monitoring, and incident/runbook playbooks.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Establish and operate model evaluation, monitoring, and governance: accuracy and safety metrics, hallucination detection, drift monitoring, telemetry, alerting, and human‑in‑the‑loop controls.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Lead vendor evaluations and POCs across commercial and open‑source LLM/agent platforms; produce comparative performance, risk, and TCO recommendations to inform adoption.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Partner with Cybersecurity and Compliance to design PHI‑safe data handling patterns (sanitization, tokenization, least‑privilege access, audit logging) and ensure AI solutions align with relevant controls and policies.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Create and maintain architecture diagrams, API documentation, runbooks, support documentation, and onboarding materials so solutions are maintainable and auditable.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Mentor engineers and influence architectural standards for AI/LLM adoption across Digital Workplace; contribute reusable libraries and IaC modules to accelerate future builds.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Drive automation of operational tasks (provisioning, onboarding, common workflows) via agents and workflow tooling to reduce manual processes.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Partner with Technology Services leadership to implement AI spend management tools and value tracking.</span></p>\n</li>\n\n</ul></div>"},{"text":"Qualifications:","content":"<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Education &amp; Experience:</span></strong></p>\n<ul style=\"padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">8+ years professional software engineering / systems integration experience.</span></p>\n</li>\n\n\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Technical Skills:</span></strong></p>\n<ul style=\"padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Practical experience owning the complete lifecycle of LLMs and agent</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience evaluating model performance, mitigating hallucinations and bias, and implementing human‑in‑the‑loop controls.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Ability to define reference architectures and reusable patterns for AI services used across multiple teams.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience making architectural tradeoffs across reliability, latency, cost, security, and maintainability in production systems.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience establishing engineering standards, guardrails, and paved-road patterns for AI development and deployment.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience optimizing model/runtime cost, usage controls, and value measurement.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Strong coding experience in Python and/or TypeScript/JavaScript with production software engineering discipline (code reviews, testing, CI/CD).</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience designing and building API integrations (REST/GraphQL), webhooks, and custom connectors to SaaS applications.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience with Infrastructure as Code (Terraform) and deploying services to cloud platforms (GCP/AWS).</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Familiarity with CI/CD tooling and observability best practices (metrics, logs, tracing).</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Working knowledge of security best practices for data‑sensitive systems and experience collaborating with Security &amp; Compliance teams. Experience in healthcare or other regulated environments is strongly preferred.</span></p>\n</li>\n\n\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Soft Skills:</span></strong></p>\n<ul style=\"padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Strong communicator and collaborator who can translate ambiguous business needs into technical designs and influence cross‑functional stakeholders.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Bias for action: ability to move quickly from POC to production while keeping operational rigor with change management.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Detail oriented with a security‑first mindset.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Proven ability to influence technical direction and align cross-functional stakeholders without direct authority.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Skilled at leading technical debates, resolving conflict, and driving decisions in ambiguous, high-stakes environments.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Strong executive communication skills, with the ability to translate complex technical concepts into clear business decisions and risk tradeoffs.</span></p>\n</li>\n\n\n\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><strong><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Bonus Points:</span></strong></p>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Prior experience working in high-growth, pre-IPO companies and/or industry experience in Technology or Healthcare preferred</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Affinity for bad Jokes</span></p>\n</li>\n</ul></ul></li></ul></li></ul></li></ul>"},{"text":"Physical/Cognitive Requirements:","content":"<div>\n<div><strong>Physical Requirements: </strong></div>\n\n<li>Stamina, strength, mobility, manual dexterity, vision, hearing, environmental factors.</li>\n<li>Ability to effectively communicate and engage with others, with accommodations available for visual or auditory impairments</li>\n<li>Ability to handle physical tasks related to the job, with accommodations provided as needed.</li>\n<li>Ability to respond effectively to changing situations, with accommodations available for varying response times.</li>\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n\n<div><strong>Cognitive Requirements:</strong></div>\n\n<li>Problem-solving, decision-making, attention to detail, critical thinking, communication skills, stress tolerance.</li>\n<li>Facilitate communication and collaboration with clients and stakeholders.</li>\n<li>Adaptability to different work environments, with support provided for managing workload and pace</li>\n<li>Ability to maintain focus and attention on tasks, with accommodations available for individuals with attention-related conditions.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n\n</div>"}],"text":"Staff AI Solutions Engineer","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">Included Health is seeking a hands‑on Staff AI Solutions Engineer to be part of our IT Solutions team. The right candidate will be passionate about the advancements in AI and will have experience in owning deployment/hosting decisions and implementation.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">The engineer in this role will design, build, and operate internal automations, AI agents, and secure integrations that increase corporate teams productivity while meeting healthcare security and compliance requirements. This role blends software engineering, systems integration, architecture, and practical LLM expertise to take POCs to production.&nbsp;</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">The engineer in this role will partner closely with and build internal solutions for Cybersecurity, Compliance, Finance, HR, Product, Engineering, Operations, Clinical teams, and business stakeholders to deliver AI tooling with metrics-backed value across the enterprise.</span></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Figtree, sans-serif;\">This role will report to the Director, Digital Workplace</span></p>\n</div>","descriptionBodyPlain":"Included Health is seeking a hands‑on Staff AI Solutions Engineer to be part of our IT Solutions team. The right candidate will be passionate about the advancements in AI and will have experience in owning deployment/hosting decisions and implementation.\nThe engineer in this role will design, build, and operate internal automations, AI agents, and secure integrations that increase corporate teams productivity while meeting healthcare security and compliance requirements. This role blends software engineering, systems integration, architecture, and practical LLM expertise to take POCs to production. \nThe engineer in this role will partner closely with and build internal solutions for Cybersecurity, Compliance, Finance, HR, Product, Engineering, Operations, Clinical teams, and business stakeholders to deliver AI tooling with metrics-backed value across the enterprise.\nThis role will report to the Director, Digital Workplace\n","hostedUrl":"https://jobs.lever.co/includedhealth/e2a1f001-c4d3-4f5c-9fef-8e791332d36f","applyUrl":"https://jobs.lever.co/includedhealth/e2a1f001-c4d3-4f5c-9fef-8e791332d36f/apply"},{"additionalPlain":"About Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Product & Design","location":"Remote","team":"Product Management","allLocations":["Remote"]},"createdAt":1786384200756,"descriptionPlain":"Included Health is building an AI-native Care Platform that helps clinicians and care teams deliver higher-quality care with less administrative burden. We are looking for a Staff Product Manager to define and lead the product strategy for the tools that practitioners use every day across Clinical and Care.\nThis role sits at the intersection of clinical workflows, care operations, platform infrastructure, and applied AI. You will identify where intelligent systems can remove friction, improve decision quality, and help teams act on the right information at the right time. You will shape experiences in which people, AI agents, and underlying systems work together safely and effectively—not by adding AI as a feature, but by rethinking how care workflows should operate when capable AI is part of the product from the start.\nYou will partner closely with clinicians, care operators, Engineering, Design, Data, AI/ML, Security, Legal, and senior product leaders. Together, you will build the foundations that allow AI-enabled capabilities to scale across service lines while preserving clinical judgment, appropriate human oversight, privacy, safety, and trust.\nThis is a Staff-level individual contributor role with broad, cross-functional scope. You will establish direction in an ambiguous space, make tradeoffs across platform leverage and near-term delivery, and turn a fragmented set of practitioner needs into a coherent product strategy and roadmap.\n\n\n","description":"<p>Included Health is building an AI-native Care Platform that helps clinicians and care teams deliver higher-quality care with less administrative burden. We are looking for a Staff Product Manager to define and lead the product strategy for the tools that practitioners use every day across Clinical and Care.</p>\n<p>This role sits at the intersection of clinical workflows, care operations, platform infrastructure, and applied AI. You will identify where intelligent systems can remove friction, improve decision quality, and help teams act on the right information at the right time. You will shape experiences in which people, AI agents, and underlying systems work together safely and effectively—not by adding AI as a feature, but by rethinking how care workflows should operate when capable AI is part of the product from the start.</p>\n<p>You will partner closely with clinicians, care operators, Engineering, Design, Data, AI/ML, Security, Legal, and senior product leaders. Together, you will build the foundations that allow AI-enabled capabilities to scale across service lines while preserving clinical judgment, appropriate human oversight, privacy, safety, and trust.</p>\n<p>This is a Staff-level individual contributor role with broad, cross-functional scope. You will establish direction in an ambiguous space, make tradeoffs across platform leverage and near-term delivery, and turn a fragmented set of practitioner needs into a coherent product strategy and roadmap.</p>\n<p><br><br></p>","id":"0762f803-07d5-4946-bd06-decbece48fdc","lists":[{"text":"Responsibilities","content":"<div>\n\n<li>\n<p>Define the vision, strategy, and roadmap for AI-native Clinical and Care Tools in the Care App.</p>\n</li>\n<li>\n<p>Reimagine practitioner workflows using AI for contextual assistance, summarization, intelligent task orchestration, recommendations, documentation, and agent-assisted execution.</p>\n</li>\n<li>\n<p>Decide what to automate, augment, delegate to an AI agent, or keep human-led based on user value, clinical risk, and operational constraints.</p>\n</li>\n<li>\n<p>Partner with clinicians, Engineering, AI/ML, Design, Data, Legal, Security, and Compliance to build trustworthy, reusable capabilities across service lines.</p>\n</li>\n<li>\n<p>Establish evaluation, monitoring, human-oversight, and launch frameworks for AI-enabled experiences, including quality, safety, reliability, adoption, and workflow outcomes.</p>\n</li>\n<li>\n<p>Lead products from discovery through launch and iteration, creating alignment, driving adoption, and improving outcomes through research, analytics, and real-world feedback.</p>\n</li>\n\n</div>"},{"text":"Qualifications","content":"<div>\n\n<li>\n<p>5+ years of product management experience, or equivalent experience leading complex product and platform initiatives</p>\n</li>\n<li>\n<p>Experience defining and shipping AI-enabled, automation, workflow, or platform products for clinicians, care teams, expert users, or operational teams.</p>\n</li>\n<li>\n<p>Ability to partner deeply with technical teams on data, APIs, architecture, integrations, reliability, observability, permissions, security, and cost.</p>\n</li>\n<li>\n<p>Experience in clinical, care-delivery, healthcare operations, or another high-stakes domain, with comfort navigating privacy, compliance, auditability, and human oversight.</p>\n</li>\n<li>\n<p>Experience building reusable platform capabilities across multiple products, workflows, or service lines in a startup or scaling environment.</p>\n</li>\n<li>\n<p>Demonstrated ability to lead through influence, communicate clearly, and turn ambiguity into strategy and shipped outcomes.</p>\n</li>\n\n</div>"}],"salaryRange":{"min":163000,"max":277704,"currency":"USD","interval":"per-year-salary"},"text":"Staff Product Manager - Care Application Platform","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<p>Included Health is building an AI-native Care Platform that helps clinicians and care teams deliver higher-quality care with less administrative burden. We are looking for a Staff Product Manager to define and lead the product strategy for the tools that practitioners use every day across Clinical and Care.</p>\n<p>This role sits at the intersection of clinical workflows, care operations, platform infrastructure, and applied AI. You will identify where intelligent systems can remove friction, improve decision quality, and help teams act on the right information at the right time. You will shape experiences in which people, AI agents, and underlying systems work together safely and effectively&mdash;not by adding AI as a feature, but by rethinking how care workflows should operate when capable AI is part of the product from the start.</p>\n<p>You will partner closely with clinicians, care operators, Engineering, Design, Data, AI/ML, Security, Legal, and senior product leaders. Together, you will build the foundations that allow AI-enabled capabilities to scale across service lines while preserving clinical judgment, appropriate human oversight, privacy, safety, and trust.</p>\n<p>This is a Staff-level individual contributor role with broad, cross-functional scope. You will establish direction in an ambiguous space, make tradeoffs across platform leverage and near-term delivery, and turn a fragmented set of practitioner needs into a coherent product strategy and roadmap.</p>\n<p><br><br></p>","descriptionBodyPlain":"Included Health is building an AI-native Care Platform that helps clinicians and care teams deliver higher-quality care with less administrative burden. We are looking for a Staff Product Manager to define and lead the product strategy for the tools that practitioners use every day across Clinical and Care.\nThis role sits at the intersection of clinical workflows, care operations, platform infrastructure, and applied AI. You will identify where intelligent systems can remove friction, improve decision quality, and help teams act on the right information at the right time. You will shape experiences in which people, AI agents, and underlying systems work together safely and effectively—not by adding AI as a feature, but by rethinking how care workflows should operate when capable AI is part of the product from the start.\nYou will partner closely with clinicians, care operators, Engineering, Design, Data, AI/ML, Security, Legal, and senior product leaders. Together, you will build the foundations that allow AI-enabled capabilities to scale across service lines while preserving clinical judgment, appropriate human oversight, privacy, safety, and trust.\nThis is a Staff-level individual contributor role with broad, cross-functional scope. You will establish direction in an ambiguous space, make tradeoffs across platform leverage and near-term delivery, and turn a fragmented set of practitioner needs into a coherent product strategy and roadmap.\n\n\n","hostedUrl":"https://jobs.lever.co/includedhealth/0762f803-07d5-4946-bd06-decbece48fdc","applyUrl":"https://jobs.lever.co/includedhealth/0762f803-07d5-4946-bd06-decbece48fdc/apply"},{"additionalPlain":"Pay:\nThe United States new hire base salary target ranges for this full-time position are:\nZone A: $174,320-$246,230 + equity + benefits\nZone B: $191,752-$270,853 + equity + benefits\nZone C: $209,184-$295,476 + equity + benefits\nZone D: $226,616-$320,099 + equity + benefits\n \nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n \n#LI-Remote\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>Pay:</div>\n<div><em>The United States new hire base salary target ranges for this full-time position are:</em></div>\n<div><em>Zone A: $174,320-$246,230 + equity + benefits</em></div>\n<div><em>Zone B: $</em>191,752-$270,853<em>&nbsp;+ equity + benefits</em></div>\n<div><em>Zone C: $</em>209,184-$295,476<em>&nbsp;+ equity + benefits</em></div>\n<div><em>Zone D: $</em>226,616-$320,099&nbsp;<em>+ equity + benefits</em></div>\n<div>&nbsp;</div>\n<div><em>This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</em></div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div>Benefits &amp; Perks:</div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div>&nbsp;</div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n<div>&nbsp;</div>\n<div>#LI-Remote</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Engineering","location":"Remote","team":"Software Engineering","allLocations":["Remote"]},"createdAt":1769537424798,"descriptionPlain":"We’re looking for a Staff Software Engineer to join one of our product engineering teams at Included Health. Reporting the Director Engineering, this is a technical lead individual contributor role focused on driving technical strategy, elevating engineering standards, and delivering high-impact, user-facing solutions at scale.\n \nAs a Staff Engineer, you will operate across team boundaries to shape architecture, influence technical direction, and partner closely with Product, Design, and Data to build experiences that meaningfully improve member outcomes. You will be hands-on in the code while also setting the bar for quality, scalability, and long-term maintainability.\n","description":"<div>We’re looking for a Staff Software Engineer to join one of our product engineering teams at Included Health. Reporting the Director Engineering, this is a technical lead individual contributor role focused on driving technical strategy, elevating engineering standards, and delivering high-impact, user-facing solutions at scale.</div>\n<div>&nbsp;</div>\n<div>As a Staff Engineer, you will operate across team boundaries to shape architecture, influence technical direction, and partner closely with Product, Design, and Data to build experiences that meaningfully improve member outcomes. You will be hands-on in the code while also setting the bar for quality, scalability, and long-term maintainability.</div>","id":"bf199a54-16ed-4f52-b30f-7f9616b91d11","lists":[{"text":"Responsibilities","content":"\n<li>Lead the design and delivery of complex, cross-team product initiatives</li>\n<li>Partner with Product and Design to translate ambiguous problem spaces into scalable technical solutions</li>\n<li>Establish and evolve architectural patterns that support growth and reliability</li>\n<li>Raise the engineering bar through thoughtful code reviews, mentorship, and technical guidance</li>\n<li>Identify and proactively address technical debt, performance issues, and systemic risks</li>\n<li>Influence roadmap decisions with a strong product and systems mindset</li>\n"},{"text":"Qualifications","content":"\n<li>Bachelor's degree in Computer Science or related field</li>\n<li>7+ years with software development in a growth-focused role</li>\n<li>Proven experience operating at a Staff level within a product-focused engineering organization</li>\n<li>Strong backend or full-stack technical depth, with a track record of delivering customer-facing systems at scale</li>\n<li>Ability to balance hands-on execution with strategic technical leadership</li>\n<li>Experience driving cross-functional alignment across engineering, product, and design</li>\n<li>Clear written and verbal communication, especially in ambiguous or high-stakes situations</li>\n<li>A bias toward ownership, outcomes, and long-term impact</li>\n\n<div>&nbsp;</div>\n<div>This role is ideal for someone who thrives in product-centric environments, enjoys solving complex systems problems, and wants to have outsized impact on how we deliver care and services to our members.</div>"}],"text":"Staff Software Engineer, Product","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We&rsquo;re looking for a Staff Software Engineer to join one of our product engineering teams at Included Health. Reporting the Director Engineering, this is a technical lead individual contributor role focused on driving technical strategy, elevating engineering standards, and delivering high-impact, user-facing solutions at scale.</div>\n<div>&nbsp;</div>\n<div>As a Staff Engineer, you will operate across team boundaries to shape architecture, influence technical direction, and partner closely with Product, Design, and Data to build experiences that meaningfully improve member outcomes. You will be hands-on in the code while also setting the bar for quality, scalability, and long-term maintainability.</div>","descriptionBodyPlain":"We’re looking for a Staff Software Engineer to join one of our product engineering teams at Included Health. Reporting the Director Engineering, this is a technical lead individual contributor role focused on driving technical strategy, elevating engineering standards, and delivering high-impact, user-facing solutions at scale.\n \nAs a Staff Engineer, you will operate across team boundaries to shape architecture, influence technical direction, and partner closely with Product, Design, and Data to build experiences that meaningfully improve member outcomes. You will be hands-on in the code while also setting the bar for quality, scalability, and long-term maintainability.\n","hostedUrl":"https://jobs.lever.co/includedhealth/bf199a54-16ed-4f52-b30f-7f9616b91d11","applyUrl":"https://jobs.lever.co/includedhealth/bf199a54-16ed-4f52-b30f-7f9616b91d11/apply"},{"additionalPlain":"Modified Full-Time Nocturnal: 32hrs/wk min - $231,750/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n \n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Modified Full-Time Nocturnal: 32hrs/wk min - $231,750/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div>\n<div>&nbsp;</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Modified Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Team","allLocations":["Remote"]},"createdAt":1781289954193,"descriptionPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","description":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","id":"c46f021d-9d04-4c6c-a7a3-46b39823c424","lists":[{"text":"Responsibilities:","content":"\n<li>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</li>\n<li>Deliver high quality patient care while maintaining safety</li>\n<li>Document medical information of patients and review patient history at each visit</li>\n<li>Request consultation or referral with other health care providers when appropriate</li>\n<li>Counsel and educate patients</li>\n<li>Order and interpret diagnostic tests as needed</li>\n<li>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions</li>\n<li>Actively maintain knowledge of current medical research and trends</li>\n<li>Provide administrative support or cross-coverage for reviewing laboratory test results</li>\n"},{"text":"Required Qualifications","content":"\n<li>Completion of a 3-year Family Medicine or Emergency Medicine residency</li>\n<li><strong>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</strong></li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics</li>\n<li>Completion of U.S. Medical Licensing Examination</li>\n<li>Eligible for the Interstate Medical Licensure Compact (IMLCC) is required</li>\n<li><strong>Active and unrestricted state medical license in at least one state; residing in an IMLC state is required</strong></li>\n<li><strong>Experience and comfort providing care for all ages, newborn to adult populations</strong></li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Extensive breadth of clinical expertise</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Demonstrable proficiency with technology</li>\n<li>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</li>\n<li>Must maintain Medicare active status</li>\n"},{"text":"Preferred Qualifications:","content":"\n<li>Multistate licensure&nbsp;</li>\n<li>Telemedicine or virtual care experience with video based visits&nbsp;</li>\n<li>Experience with Athena EMR&nbsp;</li>\n<li>Experience and interest in supervising Nurse practitioners</li>\n"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n"},{"text":"Shift Obligations","content":"\n<li><strong>1,560 annual hours</strong> - 60 hours of work per pay period (every two-weeks)</li>\n<li><strong>Weeknights:</strong> 8 hour shifts between 11p–6a clinician's timezone</li>\n<li><strong>Every other weekend:</strong> two 8-hour shifts (Sat &amp; Sun, 11p–6a clinician's timezone)</li>\n<li><strong>Holiday shifts:</strong> 3 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n"}],"text":"Urgent Care Nocturnist Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","descriptionBodyPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","hostedUrl":"https://jobs.lever.co/includedhealth/c46f021d-9d04-4c6c-a7a3-46b39823c424","applyUrl":"https://jobs.lever.co/includedhealth/c46f021d-9d04-4c6c-a7a3-46b39823c424/apply"},{"additionalPlain":"Modified Full-Time: 32hrs/wk min - $81,081.60 -$101,352/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: \nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\n \nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n \n#LI-REMOTE #LI-DE #LI-TM1\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Modified Full-Time: 32hrs/wk min - $81,081.60 -$101,352/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div>\n<div>&nbsp;</div>\n<div>Benefits &amp; Perks:</div>\n<div>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:&nbsp;</div>\n<div>Remote-first culture</div>\n<div>401(k) savings plan through Fidelity</div>\n<div>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</div>\n<div>Paid Time Off (\"PTO\") and Discretionary Time Off (“DTO\")</div>\n<div>12 weeks of 100% Paid Parental leave</div>\n<div>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</div>\n<div>Work-From-Home reimbursement to support team collaboration home office work</div>\n<div>&nbsp;</div>\n<div>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</div>\n<div>&nbsp;</div>\n<div><strong>#LI-REMOTE #LI-DE #LI-TM1</strong></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time, Part-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Team","allLocations":["Remote"]},"createdAt":1781206917230,"descriptionPlain":"We're seeking board certified Nurse Practitioners that are multi licensed with broad clinical expertise and a passion for improving healthcare access and quality. In this role, you'll deliver virtual comprehensive care to patients of all ages across a wide range of conditions, while working closely with our provider and support teams. This is a great opportunity for a clinician with at least 3 years experience in high-volume Urgent Care or Primary Care settings. \n \n \nThis role requires an active RN compact license and licensure in multiple states. Ideal candidates will hold five or more active state licenses.\n \nCurrently unable to consider candidates residing in the following states: CA, NY, GA, TN, IL, NV, MO, AL, SC, IN, MI, OR, MA, MS, AK, DC, HI\n","description":"<div><span style=\"font-size: 11pt;\">We're seeking board certified Nurse Practitioners that are <strong>multi licensed</strong>&nbsp;</span><span style=\"font-size: 11pt;\">with broad clinical expertise and a passion for improving healthcare access and quality. In this role, you'll deliver virtual comprehensive care to patients of all ages across a wide range of conditions, while working closely with our provider and support teams. This is a great opportunity for a clinician with at least 3 years experience in high-volume Urgent Care or Primary Care settings.&nbsp;</span></div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div>This role requires an active RN compact license and licensure in multiple states. Ideal candidates will hold five or more active state licenses.</div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Currently unable to consider candidates residing in the following states: CA, NY, GA, TN, IL, NV, MO, AL, SC, IN, MI, OR, MA, MS, AK, DC, HI</span></div>","id":"7ce42c53-107d-4b10-a826-5ad6b2fe8e56","lists":[{"text":"Schedule Options:","content":"<div>\n<p data-path-to-node=\"7\"><strong data-path-to-node=\"7\" data-index-in-node=\"0\">Option 1: Modified Full-Time (32 hours/week)</strong></p>\n<ul data-path-to-node=\"8\">\n<li>\n<p data-path-to-node=\"8,0,0\"><strong data-path-to-node=\"8,0,0\" data-index-in-node=\"0\">Weekly shifts:</strong> Includes 8 hours of evening shifts per week.</p>\n</li>\n<li>\n<p data-path-to-node=\"8,1,0\"><strong data-path-to-node=\"8,1,0\" data-index-in-node=\"0\">Weekend rotation:</strong> Required to work every other weekend (both Saturday &amp; Sunday).</p>\n</li>\n<li>\n<p data-path-to-node=\"8,2,0\"><strong data-path-to-node=\"8,2,0\" data-index-in-node=\"0\">Shift types:</strong> Features a rotating mix of day and evening hours.</p>\n</li>\n<li>2 holiday shifts required per calendar year</li>\n\n<div>\n<p data-path-to-node=\"10\"><strong data-path-to-node=\"10\" data-index-in-node=\"0\">Option 2: Part-Time (20 hours/week)</strong></p>\n<ul data-path-to-node=\"11\">\n<li>\n<p data-path-to-node=\"11,0,0\"><strong data-path-to-node=\"11,0,0\" data-index-in-node=\"0\">Weekday shifts:</strong> Must be scheduled between 3:00 PM – 11:00 PM&nbsp;</p>\n</li>\n<li>\n<p data-path-to-node=\"11,1,0\"><strong data-path-to-node=\"11,1,0\" data-index-in-node=\"0\">Weekend rotation:</strong> Required to work every other weekend (both Saturday AND Sunday).</p>\n</li>\n<li>\n<p data-path-to-node=\"11,2,0\"><strong data-path-to-node=\"11,2,0\" data-index-in-node=\"0\">Shift types:</strong> 8-hour shifts (scheduled between 3:00 PM – 11:00 PM), rotating between day and evening hours every other weekend.</p>\n</li>\n<li>\n<p data-path-to-node=\"11,3,0\"><strong data-path-to-node=\"11,3,0\" data-index-in-node=\"0\">Holiday commitment:</strong> 2 holiday shifts required per calendar year.</p>\n</li>\n\n</ul></div>\n</ul></div>\n<div><strong data-path-to-node=\"3,0\" data-index-in-node=\"0\">Please Note:</strong> Shift scheduling is managed by our team (this is not a self-scheduling role), but we always do our best to take your personal preferences into consideration. Final hours and specific shift times will be confirmed a few weeks prior to your official start date.</div>"},{"text":"Required Qualifications:","content":"\n<li>Graduate of an accredited Master’s or Doctoral-level Family Nurse Practitioner (FNP) program, with prior graduation from an accredited nursing school.</li>\n<li>Active Nurse Practitioner (NP) license with maintained Registered Nurse (RN) licensure, in accordance with state requirements</li>\n<li>Current national certification as a Family Nurse Practitioner through AANP or ANCC</li>\n<li>Active RN compact license</li>\n<li>Active multi-state licensure <strong>(5+ licenses preferred)</strong></li>\n<li>Minimum 3+ years post-training experience in high-volume Urgent Care or Primary Care settings</li>\n<li>Experience providing care to newborns through adult populations</li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Strong clinical acumen and ability to manage a broad range of conditions</li>\n<li>Excellent communication, collaboration, and patient engagement skills</li>\n<li>Proficiency with technology and electronic medical records</li>\n<li>Maintain active Medicare status - In good standing with Medicare/Medicaid and not excluded from participation in federal health programs</li>\n"},{"text":"Responsibilities: ","content":"<div>\n\n<li>\n<p>Conduct age-appropriate history and virtual exams</p>\n</li>\n<li>\n<p>Evaluate, diagnose, and treat a broad range of conditions across the lifespan</p>\n</li>\n<li>\n<p>Order and interpret diagnostic tests as needed</p>\n</li>\n<li>\n<p>Develop and document treatment plans in a timely, accurate manner</p>\n</li>\n<li>\n<p>Manage acute, chronic, and mental health conditions for pediatric and adult patients</p>\n</li>\n<li>\n<p>Request consultation or referral with other health care providers when appropriate</p>\n</li>\n<li>\n<p>Counsel and educate patients and families on treatment plans</p>\n</li>\n<li>\n<p>Maintain current knowledge of clinical best practices and evidence-based care</p>\n</li>\n<li>\n<p>Provide cross-coverage for tasks such as reviewing lab results</p>\n</li>\n<li>\n<p>Offer scheduling flexibility, including evenings and weekends</p>\n</li>\n\n</div>"},{"text":"Preferred Qualifications: ","content":"\n<li>Prior telemedicine or video-based virtual care experience</li>\n<li>Experience with Athena EMR</li>\n"}],"text":"Urgent Care Nurse Practitioner","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're seeking board certified Nurse Practitioners that are <strong>multi licensed</strong>&nbsp;</span><span style=\"font-size: 11pt;\">with broad clinical expertise and a passion for improving healthcare access and quality. In this role, you'll deliver virtual comprehensive care to patients of all ages across a wide range of conditions, while working closely with our provider and support teams. This is a great opportunity for a clinician with at least 3 years experience in high-volume Urgent Care or Primary Care settings.&nbsp;</span></div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div>This role requires an active RN compact license and licensure in multiple states. Ideal candidates will hold five or more active state licenses.</div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Currently unable to consider candidates residing in the following states: CA, NY, GA, TN, IL, NV, MO, AL, SC, IN, MI, OR, MA, MS, AK, DC, HI</span></div>","descriptionBodyPlain":"We're seeking board certified Nurse Practitioners that are multi licensed with broad clinical expertise and a passion for improving healthcare access and quality. In this role, you'll deliver virtual comprehensive care to patients of all ages across a wide range of conditions, while working closely with our provider and support teams. This is a great opportunity for a clinician with at least 3 years experience in high-volume Urgent Care or Primary Care settings. \n \n \nThis role requires an active RN compact license and licensure in multiple states. Ideal candidates will hold five or more active state licenses.\n \nCurrently unable to consider candidates residing in the following states: CA, NY, GA, TN, IL, NV, MO, AL, SC, IN, MI, OR, MA, MS, AK, DC, HI\n","hostedUrl":"https://jobs.lever.co/includedhealth/7ce42c53-107d-4b10-a826-5ad6b2fe8e56","applyUrl":"https://jobs.lever.co/includedhealth/7ce42c53-107d-4b10-a826-5ad6b2fe8e56/apply"},{"additionalPlain":"Compensation for this position is based on a per-visit rate that varies by scheduled hours per month. The NP per-visit rate ranges from $15.00 to $19.50, with higher rates available for greater monthly scheduling commitments: $15.00 for 0–19 hours, $16.50 for 20–39 hours, $18.00 for 40–59 hours, and $19.50 for 60+ hours. This structure is intended to provide transparent and consistent compensation based on expected monthly hours, with final compensation determined by the scheduled commitment for the role and other job-related factors consistent with Included Health’s compensation practices.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>Compensation for this position is based on a per-visit rate that varies by scheduled hours per month. The NP per-visit rate ranges from $15.00 to $19.50, with higher rates available for greater monthly scheduling commitments: $15.00 for 0–19 hours, $16.50 for 20–39 hours, $18.00 for 40–59 hours, and $19.50 for 60+ hours. This structure is intended to provide transparent and consistent compensation based on expected monthly hours, with final compensation determined by the scheduled commitment for the role and other job-related factors consistent with Included Health’s compensation practices.</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Contractor","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Team","allLocations":["Remote"]},"createdAt":1785531757921,"descriptionPlain":"We're seeking board certified Nurse Practitioners with broad clinical expertise and a passion for improving healthcare access and quality. In this role, you'll deliver virtual comprehensive care to patients of all ages across a wide range of conditions, while working closely with our provider and support teams. This is a great opportunity for a clinician with at least 3 years experience in high-volume Urgent Care or Primary Care settings. Medical malpractice insurance coverage is included. \nThis role will report to the Urgent Care Manager. Physician supervision will be provided in states that require collaborative agreement.\nCurrently unable to consider candidates residing in the following states: AL, IN, GA, MN, MS, MO, OK, SC, or TN\n","description":"<div>\n<p>We're seeking board certified Nurse Practitioners with broad clinical expertise and a passion for improving healthcare access and quality. In this role, you'll deliver virtual comprehensive care to patients of all ages across a wide range of conditions, while working closely with our provider and support teams. This is a great opportunity for a clinician with at least 3 years experience in high-volume Urgent Care or Primary Care settings. Medical malpractice insurance coverage is included.&nbsp;</p>\n<p>This role will report to the Urgent Care Manager. Physician supervision will be provided in states that require collaborative agreement.</p>\n<p>Currently unable to consider candidates<strong> residing</strong> in the following states: AL, IN, GA, MN, MS, MO, OK, SC, or TN</p>\n</div>","id":"51398c1f-ad05-445b-bdf5-965ac408e910","lists":[{"text":"Responsibilities: ","content":"<div>\n\n<li>\n<p>Conduct age-appropriate history and virtual exams</p>\n</li>\n<li>\n<p>Evaluate, diagnose, and treat a broad range of conditions across the lifespan</p>\n</li>\n<li>\n<p>Order and interpret diagnostic tests as needed</p>\n</li>\n<li>\n<p>Develop and document treatment plans in a timely, accurate manner</p>\n</li>\n<li>\n<p>Manage acute, chronic, and mental health conditions for pediatric and adult patients</p>\n</li>\n<li>\n<p>Request consultation or referral with other health care providers when appropriate</p>\n</li>\n<li>\n<p>Counsel and educate patients and families on treatment plans</p>\n</li>\n<li>\n<p>Maintain current knowledge of clinical best practices and evidence-based care</p>\n</li>\n<li>\n<p>Offer scheduling flexibility, including evenings and weekends</p>\n</li>\n\n</div>"},{"text":"Required Qualifications: ","content":"<div>\n\n<li>\n<p>Graduate of an accredited Master’s or Doctoral-level Family Nurse Practitioner (FNP) program, with prior graduation from an accredited nursing school.</p>\n</li>\n<li>\n<p>Active Nurse Practitioner (NP) license with maintained Registered Nurse (RN) licensure, in accordance with state requirements</p>\n</li>\n<li>\n<p>Current national certification as a Family Nurse Practitioner through AANP or ANCC</p>\n</li>\n<li>\n<p>Active multi-state licensure (5+ licenses preferred)</p>\n</li>\n<li>\n<p>Minimum 3+ years post-training experience in high-volume Urgent Care or Primary Care settings</p>\n</li>\n<li>\n<p>Experience providing care to newborns through adult populations</p>\n</li>\n<li>\n<p>Ability to function within an integrated medical practice</p>\n</li>\n<li>\n<p>Strong clinical acumen and ability to manage a broad range of conditions</p>\n</li>\n<li>\n<p>Excellent communication, collaboration, and patient engagement skills</p>\n</li>\n<li>\n<p>Proficiency with technology and electronic medical records</p>\n</li>\n<li>\n<p>Maintain active Medicare status - In good standing with Medicare/Medicaid and not excluded from participation in federal health programs</p>\n</li>\n\n</div>"},{"text":"Preferred Qualifications: ","content":"<div>\n\n<li>\n<p>Prior telemedicine or video-based virtual care experience</p>\n</li>\n<li>\n<p>Experience with Athena EMR</p>\n</li>\n\n</div>"},{"text":"Scheduling Expectations: ","content":"<div>\n\n<li>\n<p>Recommend a minimum of 25% of prescheduled time on weekends. Recommend a minimum 25% of prescheduled time after 5p local time zone.</p>\n</li>\n<li>\n<p>Minimum of 8 scheduled hours required every quarter to stay active as an IH Direct IC.</p>\n</li>\n<li>\n<p>Prescheduling for higher per visit rates is not guaranteed and will depend on IH business needs.</p>\n\n</li><li>\n<p>Set schedule 30 days in advance with potential to join additional ad hoc shifts. Schedules finalized 7 days before the start of the month.&nbsp;</p>\n</li>\n<li>\n<p>Expectation of 90% schedule adherence.</p>\n</li>\n\n\n\n</div>"},{"text":"Physical/Cognitive Requirements: ","content":"<div>\n\n<li>\n<p>Prompt and regular attendance at assigned work location.</p>\n</li>\n<li>\n<p>Ability to remain seated in a stationary position for prolonged periods.</p>\n</li>\n<li>\n<p>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</p>\n</li>\n<li>\n<p>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</p>\n</li>\n<li>\n<p>Ability to interact with leadership, employees, and members in an appropriate manner.</p>\n</li>\n\n</div>"}],"text":"Urgent Care Nurse Practitioner, Independent Contractor","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p>We're seeking board certified Nurse Practitioners with broad clinical expertise and a passion for improving healthcare access and quality. In this role, you'll deliver virtual comprehensive care to patients of all ages across a wide range of conditions, while working closely with our provider and support teams. This is a great opportunity for a clinician with at least 3 years experience in high-volume Urgent Care or Primary Care settings. Medical malpractice insurance coverage is included.&nbsp;</p>\n<p>This role will report to the Urgent Care Manager. Physician supervision will be provided in states that require collaborative agreement.</p>\n<p>Currently unable to consider candidates<strong> residing</strong> in the following states: AL, IN, GA, MN, MS, MO, OK, SC, or TN</p>\n</div>","descriptionBodyPlain":"We're seeking board certified Nurse Practitioners with broad clinical expertise and a passion for improving healthcare access and quality. In this role, you'll deliver virtual comprehensive care to patients of all ages across a wide range of conditions, while working closely with our provider and support teams. This is a great opportunity for a clinician with at least 3 years experience in high-volume Urgent Care or Primary Care settings. Medical malpractice insurance coverage is included. \nThis role will report to the Urgent Care Manager. Physician supervision will be provided in states that require collaborative agreement.\nCurrently unable to consider candidates residing in the following states: AL, IN, GA, MN, MS, MO, OK, SC, or TN\n","hostedUrl":"https://jobs.lever.co/includedhealth/51398c1f-ad05-445b-bdf5-965ac408e910","applyUrl":"https://jobs.lever.co/includedhealth/51398c1f-ad05-445b-bdf5-965ac408e910/apply"},{"additionalPlain":"Modified Full-Time: 32hrs/wk min - $180,000/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Modified Full-Time: 32hrs/wk min - $180,000/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Modified Full-Time","department":"Clinical Strategy and Services","location":"Georgia","team":"Clinical Team","allLocations":["Georgia"]},"createdAt":1781042700804,"descriptionPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","description":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","id":"14b6e572-1919-4ffc-a343-d2bbd1ab05d3","lists":[{"text":"Responsibilities:","content":"\n<li>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</li>\n<li>Deliver high quality patient care while maintaining safety</li>\n<li>Document medical information of patients and review patient history at each visit</li>\n<li>Request consultation or referral with other health care providers when appropriate</li>\n<li>Counsel and educate patients</li>\n<li>Order and interpret diagnostic tests as needed</li>\n<li>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions</li>\n<li>Actively maintain knowledge of current medical research and trends</li>\n<li>Provide administrative support or cross-coverage for reviewing laboratory test results</li>\n<li>Scheduling flexibility to include evenings and weekends</li>\n"},{"text":"Required Qualifications","content":"\n<li>Completion of a 3-year Family Medicine or Emergency Medicine residency</li>\n<li><strong>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</strong></li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics</li>\n<li>Completion of U.S. Medical Licensing Examination</li>\n<li>Eligible for the Interstate Medical Licensure Compact (IMLCC) is required</li>\n<li><strong>Active and unrestricted state medical license in at least one state; residing in an IMLC state is required</strong></li>\n<li><strong>Experience and comfort providing care for all ages, newborn to adult populations</strong></li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Extensive breadth of clinical expertise</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Demonstrable proficiency with technology</li>\n<li>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</li>\n<li>Must maintain Medicare active status</li>\n"},{"text":"Preferred Qualifications:","content":"\n<li>Multistate licensure&nbsp;</li>\n<li>Telemedicine or virtual care experience with video based visits&nbsp;</li>\n<li>Experience with Athena EMR&nbsp;</li>\n<li>Experience and interest in supervising Nurse practitioners</li>\n"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n"},{"text":"Shift Obligations","content":"\n<li><strong>1,664 annual hours</strong> (32 hours per week)</li>\n<li><strong>Weekday evening shifts: </strong>A minimum of 8 hours per week, between 5-11p PST</li>\n<li><strong>AND</strong></li>\n<li><strong>Weekend shifts: </strong>Every other weekend, Saturday AND Sunday, 8 hours/day, (7a-11p)</li>\n<li><strong>Day/Evening rotation</strong> every other weekend</li>\n<li><strong>Holiday shifts:</strong> 3 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n"}],"text":"Urgent Care Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","descriptionBodyPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","hostedUrl":"https://jobs.lever.co/includedhealth/14b6e572-1919-4ffc-a343-d2bbd1ab05d3","applyUrl":"https://jobs.lever.co/includedhealth/14b6e572-1919-4ffc-a343-d2bbd1ab05d3/apply"},{"additionalPlain":"Modified Full-Time: 32hrs/wk min - $180,000/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Modified Full-Time: 32hrs/wk min - $180,000/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Modified Full-Time","department":"Clinical Strategy and Services","location":"North Carolina","team":"Clinical Team","allLocations":["North Carolina"]},"createdAt":1781039975487,"descriptionPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","description":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","id":"34952a20-f0eb-42a0-b8d9-44449eaa3cb1","lists":[{"text":"Responsibilities:","content":"\n<li>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</li>\n<li>Deliver high quality patient care while maintaining safety</li>\n<li>Document medical information of patients and review patient history at each visit</li>\n<li>Request consultation or referral with other health care providers when appropriate</li>\n<li>Counsel and educate patients</li>\n<li>Order and interpret diagnostic tests as needed</li>\n<li>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions</li>\n<li>Actively maintain knowledge of current medical research and trends</li>\n<li>Provide administrative support or cross-coverage for reviewing laboratory test results</li>\n<li>Scheduling flexibility to include evenings and weekends</li>\n"},{"text":"Required Qualifications","content":"\n<li>Completion of a 3-year Family Medicine or Emergency Medicine residency</li>\n<li><strong>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</strong></li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics</li>\n<li>Completion of U.S. Medical Licensing Examination</li>\n<li>Eligible for the Interstate Medical Licensure Compact (IMLCC) is required</li>\n<li><strong>Active and unrestricted state medical license in at least one state; residing in an IMLC state is required</strong></li>\n<li><strong>Experience and comfort providing care for all ages, newborn to adult populations</strong></li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Extensive breadth of clinical expertise</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Demonstrable proficiency with technology</li>\n<li>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</li>\n<li>Must maintain Medicare active status</li>\n"},{"text":"Preferred Qualifications:","content":"\n<li>Multistate licensure&nbsp;</li>\n<li>Telemedicine or virtual care experience with video based visits&nbsp;</li>\n<li>Experience with Athena EMR&nbsp;</li>\n<li>Experience and interest in supervising Nurse practitioners</li>\n"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n"},{"text":"Shift Obligations","content":"\n<li><strong>1,664 annual hours</strong> (32 hours per week)</li>\n<li><strong>Weekday evening shifts: </strong>A minimum of 8 hours per week, between 5-11p PST</li>\n<li><strong>AND</strong></li>\n<li><strong>Weekend shifts: </strong>Every other weekend, Saturday AND Sunday, 8 hours/day, (7a-11p)</li>\n<li><strong>Day/Evening rotation</strong> every other weekend</li>\n<li><strong>Holiday shifts:</strong> 3 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n"}],"text":"Urgent Care Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","descriptionBodyPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","hostedUrl":"https://jobs.lever.co/includedhealth/34952a20-f0eb-42a0-b8d9-44449eaa3cb1","applyUrl":"https://jobs.lever.co/includedhealth/34952a20-f0eb-42a0-b8d9-44449eaa3cb1/apply"},{"additionalPlain":"Part-Time: 20hrs/wk min - $108.17 per hour on average with guaranteed base + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Part-Time: 20hrs/wk min - $108.17 per hour on average with guaranteed base + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Part-Time","department":"Clinical Strategy and Services","location":"North Carolina","team":"Clinical Team","allLocations":["North Carolina"]},"createdAt":1784836615501,"descriptionPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","description":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","id":"3a38ae80-e7c9-4323-8bcb-f24e90109a30","lists":[{"text":"Responsibilities:","content":"\n<li>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</li>\n<li>Deliver high quality patient care while maintaining safety</li>\n<li>Document medical information of patients and review patient history at each visit</li>\n<li>Request consultation or referral with other health care providers when appropriate</li>\n<li>Counsel and educate patients</li>\n<li>Order and interpret diagnostic tests as needed</li>\n<li>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions</li>\n<li>Actively maintain knowledge of current medical research and trends</li>\n<li>Provide administrative support or cross-coverage for reviewing laboratory test results</li>\n<li>Scheduling flexibility to include evenings and weekends</li>\n"},{"text":"Required Qualifications","content":"\n<li>Completion of a 3-year Family Medicine or Emergency Medicine residency</li>\n<li><strong>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</strong></li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics</li>\n<li>Completion of U.S. Medical Licensing Examination</li>\n<li><strong>Active and unrestricted state medical license in at least one state; residing in an IMLC state is required</strong></li>\n<li><strong>Experience and comfort providing care for all ages, newborn to adult populations</strong></li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Extensive breadth of clinical expertise</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Demonstrable proficiency with technology</li>\n<li>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</li>\n<li>Must maintain Medicare active status</li>\n"},{"text":"Preferred Qualifications:","content":"\n<li>Multistate licensure&nbsp;</li>\n<li>Telemedicine or virtual care experience with video based visits&nbsp;</li>\n<li>Experience with Athena EMR&nbsp;</li>\n<li>Experience and interest in supervising Nurse practitioners</li>\n"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n"},{"text":"Shift Obligations","content":"\n<li>An average of 20 clinical shift hours per week</li>\n<li>Weekday shifts are scheduled between the hours of&nbsp;6p-11p (your time zone)</li>\n<li>Weekend shifts: Every other weekend, Saturday AND Sunday, 8 hours/day, 12p-11p (your time zone)</li>\n<li>Day/Evening rotation every other weekend</li>\n<li>Holiday shifts: 2 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n"}],"text":"Urgent Care Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","descriptionBodyPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","hostedUrl":"https://jobs.lever.co/includedhealth/3a38ae80-e7c9-4323-8bcb-f24e90109a30","applyUrl":"https://jobs.lever.co/includedhealth/3a38ae80-e7c9-4323-8bcb-f24e90109a30/apply"},{"additionalPlain":"Modified Full-Time: 32hrs/wk min - $185,400/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Modified Full-Time: 32hrs/wk min - $185,400/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Modified Full-Time","department":"Clinical Strategy and Services","location":"Tennessee","team":"Clinical Team","allLocations":["Tennessee"]},"createdAt":1781042934667,"descriptionPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","description":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","id":"41b9910e-6b04-4e59-a2a1-83019c74027a","lists":[{"text":"Responsibilities:","content":"\n<li>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</li>\n<li>Deliver high quality patient care while maintaining safety</li>\n<li>Document medical information of patients and review patient history at each visit</li>\n<li>Request consultation or referral with other health care providers when appropriate</li>\n<li>Counsel and educate patients</li>\n<li>Order and interpret diagnostic tests as needed</li>\n<li>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions</li>\n<li>Actively maintain knowledge of current medical research and trends</li>\n<li>Provide administrative support or cross-coverage for reviewing laboratory test results</li>\n<li>Scheduling flexibility to include evenings and weekends</li>\n"},{"text":"Required Qualifications","content":"\n<li>Completion of a 3-year Family Medicine or Emergency Medicine residency</li>\n<li><strong>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</strong></li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics</li>\n<li>Completion of U.S. Medical Licensing Examination</li>\n<li>Eligible for the Interstate Medical Licensure Compact (IMLCC) is required</li>\n<li><strong>Active and unrestricted state medical license in at least one state; residing in an IMLC state is required</strong></li>\n<li><strong>Experience and comfort providing care for all ages, newborn to adult populations</strong></li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Extensive breadth of clinical expertise</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Demonstrable proficiency with technology</li>\n<li>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</li>\n<li>Must maintain Medicare active status</li>\n"},{"text":"Preferred Qualifications:","content":"\n<li>Multistate licensure&nbsp;</li>\n<li>Telemedicine or virtual care experience with video based visits&nbsp;</li>\n<li>Experience with Athena EMR&nbsp;</li>\n<li>Experience and interest in supervising Nurse practitioners</li>\n"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n"},{"text":"Shift Obligations","content":"\n<li><strong>1,664 annual hours</strong> (32 hours per week)</li>\n<li><strong>Weekday evening shifts: </strong>A minimum of 8 hours per week, between 5-11p PST</li>\n<li><strong>AND</strong></li>\n<li><strong>Weekend shifts: </strong>Every other weekend, Saturday AND Sunday, 8 hours/day, (7a-11p)</li>\n<li><strong>Day/Evening rotation</strong> every other weekend</li>\n<li><strong>Holiday shifts:</strong> 3 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n"}],"text":"Urgent Care Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","descriptionBodyPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","hostedUrl":"https://jobs.lever.co/includedhealth/41b9910e-6b04-4e59-a2a1-83019c74027a","applyUrl":"https://jobs.lever.co/includedhealth/41b9910e-6b04-4e59-a2a1-83019c74027a/apply"},{"additionalPlain":"Modified Full-Time: 32hrs/wk min - $180,000/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Modified Full-Time: 32hrs/wk min - $180,000/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Modified Full-Time","department":"Clinical Strategy and Services","location":"Minnesota","team":"Clinical Team","allLocations":["Minnesota"]},"createdAt":1781042853913,"descriptionPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","description":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","id":"5c443111-8cca-4b16-9e0d-799d9178a7f1","lists":[{"text":"Responsibilities:","content":"\n<li>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</li>\n<li>Deliver high quality patient care while maintaining safety</li>\n<li>Document medical information of patients and review patient history at each visit</li>\n<li>Request consultation or referral with other health care providers when appropriate</li>\n<li>Counsel and educate patients</li>\n<li>Order and interpret diagnostic tests as needed</li>\n<li>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions</li>\n<li>Actively maintain knowledge of current medical research and trends</li>\n<li>Provide administrative support or cross-coverage for reviewing laboratory test results</li>\n<li>Scheduling flexibility to include evenings and weekends</li>\n"},{"text":"Required Qualifications","content":"\n<li>Completion of a 3-year Family Medicine or Emergency Medicine residency</li>\n<li><strong>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</strong></li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics</li>\n<li>Completion of U.S. Medical Licensing Examination</li>\n<li>Eligible for the Interstate Medical Licensure Compact (IMLCC) is required</li>\n<li><strong>Active and unrestricted state medical license in at least one state; residing in an IMLC state is required</strong></li>\n<li><strong>Experience and comfort providing care for all ages, newborn to adult populations</strong></li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Extensive breadth of clinical expertise</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Demonstrable proficiency with technology</li>\n<li>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</li>\n<li>Must maintain Medicare active status</li>\n"},{"text":"Preferred Qualifications:","content":"\n<li>Multistate licensure&nbsp;</li>\n<li>Telemedicine or virtual care experience with video based visits&nbsp;</li>\n<li>Experience with Athena EMR&nbsp;</li>\n<li>Experience and interest in supervising Nurse practitioners</li>\n"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n"},{"text":"Shift Obligations","content":"\n<li><strong>1,664 annual hours</strong> (32 hours per week)</li>\n<li><strong>Weekday evening shifts: </strong>A minimum of 8 hours per week, between 5-11p PST</li>\n<li><strong>AND</strong></li>\n<li><strong>Weekend shifts: </strong>Every other weekend, Saturday AND Sunday, 8 hours/day, (7a-11p)</li>\n<li><strong>Day/Evening rotation</strong> every other weekend</li>\n<li><strong>Holiday shifts:</strong> 3 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n"}],"text":"Urgent Care Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","descriptionBodyPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","hostedUrl":"https://jobs.lever.co/includedhealth/5c443111-8cca-4b16-9e0d-799d9178a7f1","applyUrl":"https://jobs.lever.co/includedhealth/5c443111-8cca-4b16-9e0d-799d9178a7f1/apply"},{"additionalPlain":"Modified Full-Time: 32hrs/wk min - $185,400/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Modified Full-Time: 32hrs/wk min - $185,400/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Modified Full-Time","department":"Clinical Strategy and Services","location":"Alabama","team":"Clinical Team","allLocations":["Alabama"]},"createdAt":1781098966303,"descriptionPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","description":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","id":"5cd80df0-79f1-4d0c-b05a-ee7a48f7acf3","lists":[{"text":"Responsibilities:","content":"\n<li>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</li>\n<li>Deliver high quality patient care while maintaining safety</li>\n<li>Document medical information of patients and review patient history at each visit</li>\n<li>Request consultation or referral with other health care providers when appropriate</li>\n<li>Counsel and educate patients</li>\n<li>Order and interpret diagnostic tests as needed</li>\n<li>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions</li>\n<li>Actively maintain knowledge of current medical research and trends</li>\n<li>Provide administrative support or cross-coverage for reviewing laboratory test results</li>\n<li>Scheduling flexibility to include evenings and weekends</li>\n"},{"text":"Required Qualifications","content":"\n<li>Completion of a 3-year Family Medicine or Emergency Medicine residency</li>\n<li><strong>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</strong></li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics</li>\n<li>Completion of U.S. Medical Licensing Examination</li>\n<li>Eligible for the Interstate Medical Licensure Compact (IMLCC) is required</li>\n<li><strong>Active and unrestricted state medical license in at least one state; residing in an IMLC state is required</strong></li>\n<li><strong>Experience and comfort providing care for all ages, newborn to adult populations</strong></li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Extensive breadth of clinical expertise</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Demonstrable proficiency with technology</li>\n<li>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</li>\n<li>Must maintain Medicare active status</li>\n"},{"text":"Preferred Qualifications:","content":"\n<li>Multistate licensure&nbsp;</li>\n<li>Telemedicine or virtual care experience with video based visits&nbsp;</li>\n<li>Experience with Athena EMR&nbsp;</li>\n<li>Experience and interest in supervising Nurse practitioners</li>\n"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n"},{"text":"Shift Obligations","content":"\n<li><strong>1,664 annual hours</strong> (32 hours per week)</li>\n<li><strong>Weekday evening shifts: </strong>A minimum of 8 hours per week, between 5-11p PST</li>\n<li><strong>AND</strong></li>\n<li><strong>Weekend shifts: </strong>Every other weekend, Saturday AND Sunday, 8 hours/day, (7a-11p)</li>\n<li><strong>Day/Evening rotation</strong> every other weekend</li>\n<li><strong>Holiday shifts:</strong> 3 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n"}],"text":"Urgent Care Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","descriptionBodyPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","hostedUrl":"https://jobs.lever.co/includedhealth/5cd80df0-79f1-4d0c-b05a-ee7a48f7acf3","applyUrl":"https://jobs.lever.co/includedhealth/5cd80df0-79f1-4d0c-b05a-ee7a48f7acf3/apply"},{"additionalPlain":"Modified Full-Time: 32hrs/wk min - $185,400/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Modified Full-Time: 32hrs/wk min - $185,400/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Modified Full-Time","department":"Clinical Strategy and Services","location":"Indiana","team":"Clinical Team","allLocations":["Indiana"]},"createdAt":1784235282809,"descriptionPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","description":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","id":"8542ee32-242e-4438-9574-60f65266fe96","lists":[{"text":"Responsibilities:","content":"\n<li>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</li>\n<li>Deliver high quality patient care while maintaining safety</li>\n<li>Document medical information of patients and review patient history at each visit</li>\n<li>Request consultation or referral with other health care providers when appropriate</li>\n<li>Counsel and educate patients</li>\n<li>Order and interpret diagnostic tests as needed</li>\n<li>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions</li>\n<li>Actively maintain knowledge of current medical research and trends</li>\n<li>Provide administrative support or cross-coverage for reviewing laboratory test results</li>\n<li>Scheduling flexibility to include evenings and weekends</li>\n"},{"text":"Required Qualifications","content":"\n<li>Completion of a 3-year Family Medicine or Emergency Medicine residency</li>\n<li><strong>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</strong></li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics</li>\n<li>Completion of U.S. Medical Licensing Examination</li>\n<li>Eligible for the Interstate Medical Licensure Compact (IMLCC) is required</li>\n<li><strong>Active and unrestricted state medical license in at least one state; residing in an IMLC state is required</strong></li>\n<li><strong>Experience and comfort providing care for all ages, newborn to adult populations</strong></li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Extensive breadth of clinical expertise</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Demonstrable proficiency with technology</li>\n<li>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</li>\n<li>Must maintain Medicare active status</li>\n"},{"text":"Preferred Qualifications:","content":"\n<li>Multistate licensure&nbsp;</li>\n<li>Telemedicine or virtual care experience with video based visits&nbsp;</li>\n<li>Experience with Athena EMR&nbsp;</li>\n<li>Experience and interest in supervising Nurse practitioners</li>\n"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n"},{"text":"Shift Obligations","content":"\n<li><strong>1,664 annual hours</strong> (32 hours per week)</li>\n<li><strong>Weekday evening shifts: </strong>A minimum of 8 hours per week, between 5-11p PST</li>\n<li><strong>AND</strong></li>\n<li><strong>Weekend shifts: </strong>Every other weekend, Saturday AND Sunday, 8 hours/day, (7a-11p)</li>\n<li><strong>Day/Evening rotation</strong> every other weekend</li>\n<li><strong>Holiday shifts:</strong> 3 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n"}],"text":"Urgent Care Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","descriptionBodyPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","hostedUrl":"https://jobs.lever.co/includedhealth/8542ee32-242e-4438-9574-60f65266fe96","applyUrl":"https://jobs.lever.co/includedhealth/8542ee32-242e-4438-9574-60f65266fe96/apply"},{"additionalPlain":"Part-Time: 20hrs/wk min - $108.17 per hour on average with guaranteed base + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Part-Time: 20hrs/wk min - $108.17 per hour on average with guaranteed base + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Part-Time","department":"Clinical Strategy and Services","location":"Georgia","team":"Clinical Team","allLocations":["Georgia"]},"createdAt":1781042999990,"descriptionPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","description":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","id":"899f42eb-2107-4a97-ac68-e8eff65c886f","lists":[{"text":"Responsibilities:","content":"\n<li>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</li>\n<li>Deliver high quality patient care while maintaining safety</li>\n<li>Document medical information of patients and review patient history at each visit</li>\n<li>Request consultation or referral with other health care providers when appropriate</li>\n<li>Counsel and educate patients</li>\n<li>Order and interpret diagnostic tests as needed</li>\n<li>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions</li>\n<li>Actively maintain knowledge of current medical research and trends</li>\n<li>Provide administrative support or cross-coverage for reviewing laboratory test results</li>\n<li>Scheduling flexibility to include evenings and weekends</li>\n"},{"text":"Required Qualifications","content":"\n<li>Completion of a 3-year Family Medicine or Emergency Medicine residency</li>\n<li><strong>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</strong></li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics</li>\n<li>Completion of U.S. Medical Licensing Examination</li>\n<li><strong>Active and unrestricted state medical license in at least one state; residing in an IMLC state is required</strong></li>\n<li><strong>Experience and comfort providing care for all ages, newborn to adult populations</strong></li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Extensive breadth of clinical expertise</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Demonstrable proficiency with technology</li>\n<li>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</li>\n<li>Must maintain Medicare active status</li>\n"},{"text":"Preferred Qualifications:","content":"\n<li>Multistate licensure&nbsp;</li>\n<li>Telemedicine or virtual care experience with video based visits&nbsp;</li>\n<li>Experience with Athena EMR&nbsp;</li>\n<li>Experience and interest in supervising Nurse practitioners</li>\n"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n"},{"text":"Shift Obligations","content":"\n<li>An average of 20 clinical shift hours per week</li>\n<li>Weekday shifts are scheduled between the hours of&nbsp;6p-11p (your time zone)</li>\n<li>Weekend shifts: Every other weekend, Saturday AND Sunday, 8 hours/day, 12p-11p (your time zone)</li>\n<li>Day/Evening rotation every other weekend</li>\n<li>Holiday shifts: 2 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n"}],"text":"Urgent Care Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","descriptionBodyPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","hostedUrl":"https://jobs.lever.co/includedhealth/899f42eb-2107-4a97-ac68-e8eff65c886f","applyUrl":"https://jobs.lever.co/includedhealth/899f42eb-2107-4a97-ac68-e8eff65c886f/apply"},{"additionalPlain":"Part-Time: 20hrs/wk min - $108.17 per hour on average with guaranteed base + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Part-Time: 20hrs/wk min - $108.17 per hour on average with guaranteed base + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Part-Time","department":"Clinical Strategy and Services","location":"Minnesota","team":"Clinical Team","allLocations":["Minnesota"]},"createdAt":1784836749071,"descriptionPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","description":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","id":"a9f901c1-b6b4-4aa0-a7cc-1e548a51190f","lists":[{"text":"Responsibilities:","content":"\n<li>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</li>\n<li>Deliver high quality patient care while maintaining safety</li>\n<li>Document medical information of patients and review patient history at each visit</li>\n<li>Request consultation or referral with other health care providers when appropriate</li>\n<li>Counsel and educate patients</li>\n<li>Order and interpret diagnostic tests as needed</li>\n<li>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions</li>\n<li>Actively maintain knowledge of current medical research and trends</li>\n<li>Provide administrative support or cross-coverage for reviewing laboratory test results</li>\n<li>Scheduling flexibility to include evenings and weekends</li>\n"},{"text":"Required Qualifications","content":"\n<li>Completion of a 3-year Family Medicine or Emergency Medicine residency</li>\n<li><strong>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</strong></li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics</li>\n<li>Completion of U.S. Medical Licensing Examination</li>\n<li><strong>Active and unrestricted state medical license in at least one state; residing in an IMLC state is required</strong></li>\n<li><strong>Experience and comfort providing care for all ages, newborn to adult populations</strong></li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Extensive breadth of clinical expertise</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Demonstrable proficiency with technology</li>\n<li>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</li>\n<li>Must maintain Medicare active status</li>\n"},{"text":"Preferred Qualifications:","content":"\n<li>Multistate licensure&nbsp;</li>\n<li>Telemedicine or virtual care experience with video based visits&nbsp;</li>\n<li>Experience with Athena EMR&nbsp;</li>\n<li>Experience and interest in supervising Nurse practitioners</li>\n"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n"},{"text":"Shift Obligations","content":"\n<li>An average of 20 clinical shift hours per week</li>\n<li>Weekday shifts are scheduled between the hours of&nbsp;6p-11p (your time zone)</li>\n<li>Weekend shifts: Every other weekend, Saturday AND Sunday, 8 hours/day, 12p-11p (your time zone)</li>\n<li>Day/Evening rotation every other weekend</li>\n<li>Holiday shifts: 2 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n"}],"text":"Urgent Care Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","descriptionBodyPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","hostedUrl":"https://jobs.lever.co/includedhealth/a9f901c1-b6b4-4aa0-a7cc-1e548a51190f","applyUrl":"https://jobs.lever.co/includedhealth/a9f901c1-b6b4-4aa0-a7cc-1e548a51190f/apply"},{"additionalPlain":"Modified Full-Time: 32hrs/wk min - $185,400/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Modified Full-Time: 32hrs/wk min - $185,400/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time, Part-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Team","allLocations":["Remote"]},"createdAt":1781100225717,"descriptionPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","description":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","id":"b1f42581-c343-430b-8f8d-cdec94bff473","lists":[{"text":"Responsibilities:","content":"\n<li>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</li>\n<li>Deliver high quality patient care while maintaining safety</li>\n<li>Document medical information of patients and review patient history at each visit</li>\n<li>Request consultation or referral with other health care providers when appropriate</li>\n<li>Counsel and educate patients</li>\n<li>Order and interpret diagnostic tests as needed</li>\n<li>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions</li>\n<li>Actively maintain knowledge of current medical research and trends</li>\n<li>Provide administrative support or cross-coverage for reviewing laboratory test results</li>\n<li>Scheduling flexibility to include evenings and weekends</li>\n"},{"text":"Required Qualifications","content":"\n<li>Completion of a 3-year Family Medicine or Emergency Medicine residency</li>\n<li><strong>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</strong></li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics</li>\n<li>Completion of U.S. Medical Licensing Examination</li>\n<li>Eligible for the Interstate Medical Licensure Compact (IMLCC) is required</li>\n<li><strong>Active and unrestricted state medical license in at least one state; residing in an IMLC state is required</strong></li>\n<li><strong>Experience and comfort providing care for all ages, newborn to adult populations</strong></li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Extensive breadth of clinical expertise</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Demonstrable proficiency with technology</li>\n<li>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</li>\n<li>Must maintain Medicare active status</li>\n"},{"text":"Preferred Qualifications:","content":"\n<li>Multistate licensure&nbsp;</li>\n<li>Telemedicine or virtual care experience with video based visits&nbsp;</li>\n<li>Experience with Athena EMR&nbsp;</li>\n<li>Experience and interest in supervising Nurse practitioners</li>\n"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n"},{"text":"Shift Obligations","content":"<div><strong>Option 1: Modified Full-Time (32 hours/week)</strong></div>\n\n<li><strong>1,664 annual hours</strong> (32 hours per week)</li>\n<li><strong>Weekday evening shifts: </strong>A minimum of 8 hours per week, between 5-11p PST</li>\n<li><strong>AND</strong></li>\n<li><strong>Weekend shifts: </strong>Every other weekend, Saturday AND Sunday, 8 hours/day, (7a-11p)</li>\n<li><strong>Day/Evening rotation</strong> every other weekend</li>\n<li><strong>Holiday shifts:</strong> 3 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n\n<div>&nbsp;</div>\n<div><strong>Option 2: Part-Time (20 hours/week)</strong></div>\n<div>&nbsp;</div>\n<div>\n\n<li><strong>An average of 20 clinical shift hours per week</strong></li>\n<li>Weekday shifts are scheduled between the hours of&nbsp;</li>\n<li>3p-11p (your time zone)</li>\n<li><strong>Weekend shifts: </strong>Every other weekend, Saturday AND Sunday, 8 hours/day, 7AM - 11PM (your time zone)</li>\n<li><strong>Day/Evening rotation</strong> every other weekend</li>\n<li><strong>Holiday shifts:</strong> 2 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n\n</div>"}],"text":"Urgent Care Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","descriptionBodyPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","hostedUrl":"https://jobs.lever.co/includedhealth/b1f42581-c343-430b-8f8d-cdec94bff473","applyUrl":"https://jobs.lever.co/includedhealth/b1f42581-c343-430b-8f8d-cdec94bff473/apply"},{"additionalPlain":"Modified Full-Time: 32hrs/wk min - $180,000/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Modified Full-Time: 32hrs/wk min - $180,000/yr on average with guaranteed base + equity + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Modified Full-Time","department":"Clinical Strategy and Services","location":"Texas","team":"Clinical Team","allLocations":["Texas"]},"createdAt":1781039702481,"descriptionPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","description":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","id":"d4606e11-8a03-48b5-a754-39222f4891e4","lists":[{"text":"Responsibilities:","content":"\n<li>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</li>\n<li>Deliver high quality patient care while maintaining safety</li>\n<li>Document medical information of patients and review patient history at each visit</li>\n<li>Request consultation or referral with other health care providers when appropriate</li>\n<li>Counsel and educate patients</li>\n<li>Order and interpret diagnostic tests as needed</li>\n<li>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions</li>\n<li>Actively maintain knowledge of current medical research and trends</li>\n<li>Provide administrative support or cross-coverage for reviewing laboratory test results</li>\n<li>Scheduling flexibility to include evenings and weekends</li>\n"},{"text":"Required Qualifications","content":"\n<li>Completion of a 3-year Family Medicine, Internal Medicine, or Emergency Medicine residency</li>\n<li><strong>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</strong></li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics</li>\n<li>Completion of U.S. Medical Licensing Examination</li>\n<li>Eligible for the Interstate Medical Licensure Compact (IMLCC) is required</li>\n<li><strong>Active and unrestricted state medical license in at least one state; residing in an IMLC state is required</strong></li>\n<li><strong>Experience and comfort providing care for all ages, newborn to adult populations</strong></li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Extensive breadth of clinical expertise</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Demonstrable proficiency with technology</li>\n<li>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</li>\n<li>Must maintain Medicare active status</li>\n"},{"text":"Preferred Qualifications:","content":"\n<li>Multistate licensure&nbsp;</li>\n<li>Telemedicine or virtual care experience with video based visits&nbsp;</li>\n<li>Experience with Athena EMR&nbsp;</li>\n<li>Experience and interest in supervising Nurse practitioners</li>\n"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n"},{"text":"Shift Obligations","content":"\n<li><strong>1,664 annual hours</strong> (32 hours per week)</li>\n<li><strong>Weekday evening shifts: </strong>A minimum of 8 hours per week, between 5-11p (in your timezone)</li>\n<li><strong>AND</strong></li>\n<li><strong>Weekend shifts: </strong>Every other weekend, Saturday AND Sunday, 8 hours/day, (7a-11p)</li>\n<li><strong>Day/Evening rotation</strong> every other weekend</li>\n<li><strong>Holiday shifts:</strong> 3 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n"}],"text":"Urgent Care Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","descriptionBodyPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","hostedUrl":"https://jobs.lever.co/includedhealth/d4606e11-8a03-48b5-a754-39222f4891e4","applyUrl":"https://jobs.lever.co/includedhealth/d4606e11-8a03-48b5-a754-39222f4891e4/apply"},{"additionalPlain":"Part-Time: 20hrs/wk min - $108.17 per hour on average with guaranteed base + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 15px;\">Part-Time: 20hrs/wk min - $108.17 per hour on average with guaranteed base + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.</span></div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Part-Time","department":"Clinical Strategy and Services","location":"Texas","team":"Clinical Team","allLocations":["Texas"]},"createdAt":1784836811624,"descriptionPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","description":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","id":"d88ce565-00c2-48a0-8dd1-413fadf88b91","lists":[{"text":"Responsibilities:","content":"\n<li>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</li>\n<li>Deliver high quality patient care while maintaining safety</li>\n<li>Document medical information of patients and review patient history at each visit</li>\n<li>Request consultation or referral with other health care providers when appropriate</li>\n<li>Counsel and educate patients</li>\n<li>Order and interpret diagnostic tests as needed</li>\n<li>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions</li>\n<li>Actively maintain knowledge of current medical research and trends</li>\n<li>Provide administrative support or cross-coverage for reviewing laboratory test results</li>\n<li>Scheduling flexibility to include evenings and weekends</li>\n"},{"text":"Required Qualifications","content":"\n<li>Completion of a 3-year Family Medicine or Emergency Medicine residency</li>\n<li><strong>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</strong></li>\n<li>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics</li>\n<li>Completion of U.S. Medical Licensing Examination</li>\n<li><strong>Active and unrestricted state medical license in at least one state; residing in an IMLC state is required</strong></li>\n<li><strong>Experience and comfort providing care for all ages, newborn to adult populations</strong></li>\n<li>Ability to function within an integrated medical practice</li>\n<li>Extensive breadth of clinical expertise</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Demonstrable proficiency with technology</li>\n<li>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</li>\n<li>Must maintain Medicare active status</li>\n"},{"text":"Preferred Qualifications:","content":"\n<li>Multistate licensure&nbsp;</li>\n<li>Telemedicine or virtual care experience with video based visits&nbsp;</li>\n<li>Experience with Athena EMR&nbsp;</li>\n<li>Experience and interest in supervising Nurse practitioners</li>\n"},{"text":"Physical/Cognitive Requirements:","content":"\n<li>Prompt and regular attendance at assigned work location.</li>\n<li>Ability to remain seated in a stationary position for prolonged periods.</li>\n<li>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</li>\n<li>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</li>\n<li>Ability to interact with leadership, employees, and members in an appropriate manner.</li>\n"},{"text":"Shift Obligations","content":"\n<li>An average of 20 clinical shift hours per week</li>\n<li>Weekday shifts are scheduled between the hours of&nbsp;6p-11p (your time zone)</li>\n<li>Weekend shifts: Every other weekend, Saturday AND Sunday, 8 hours/day, 12p-11p (your time zone)</li>\n<li>Day/Evening rotation every other weekend</li>\n<li>Holiday shifts: 2 per calendar year</li>\n<li><strong>Please only proceed to apply if you are comfortable with the contractual scheduling requirements</strong></li>\n"}],"text":"Urgent Care Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">This role will report to the Medical Director of Urgent Care. </span></div>","descriptionBodyPlain":"We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.\n \nThis role will report to the Medical Director of Urgent Care. \n","hostedUrl":"https://jobs.lever.co/includedhealth/d88ce565-00c2-48a0-8dd1-413fadf88b91","applyUrl":"https://jobs.lever.co/includedhealth/d88ce565-00c2-48a0-8dd1-413fadf88b91/apply"},{"additionalPlain":"Compensation for this position is structured as a per-visit rate that varies based on scheduled hours per month. The physician per-visit rate ranges from $28.50 to $33.00, with higher rates available for greater monthly scheduling commitments: $28.50 for 0–19 hours, $30.00 for 20–39 hours, $31.50 for 40–59 hours, and $33.00 for 60+ hours. This structure is intended to provide transparent and consistent compensation based on expected monthly hours, with final compensation determined by the scheduled commitment for the role and other job-related factors consistent with Included Health’s compensation practices\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>Compensation for this position is structured as a per-visit rate that varies based on scheduled hours per month. The physician per-visit rate ranges from $28.50 to $33.00, with higher rates available for greater monthly scheduling commitments: $28.50 for 0–19 hours, $30.00 for 20–39 hours, $31.50 for 40–59 hours, and $33.00 for 60+ hours. This structure is intended to provide transparent and consistent compensation based on expected monthly hours, with final compensation determined by the scheduled commitment for the role and other job-related factors consistent with Included Health’s compensation practices</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Contractor","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Team","allLocations":["Remote"]},"createdAt":1785532438089,"descriptionPlain":"We are seeking a highly motivated physician who enjoys management of all health conditions and who is passionate about raising the standard of healthcare for everyone. The Physician will be responsible for caring for patients of all ages, maintaining accurate and current patient records, and working collaboratively with our provider and support teams. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare. Medical malpractice insurance coverage is included. \n","description":"<div>We are seeking a highly motivated physician who enjoys management of all health conditions and who is passionate about raising the standard of healthcare for everyone. The Physician will be responsible for caring for patients of all ages, maintaining accurate and current patient records, and working collaboratively with our provider and support teams. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare. Medical malpractice insurance coverage is included.&nbsp;</div>","id":"fdab6a88-8a70-439b-9b02-8fe862b08d91","lists":[{"text":"Responsibilities: ","content":"<div>\n\n<li>\n<p>Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely</p>\n</li>\n<li>\n<p>Deliver high quality patient care while maintaining safety</p>\n</li>\n<li>\n<p>Document medical information of patients and review patient history at each visit</p>\n</li>\n<li>\n<p>Request consultation or referral with other health care providers when appropriate</p>\n</li>\n<li>\n<p>Counsel and educate patients</p>\n</li>\n<li>\n<p>Order and interpret diagnostic tests as needed</p>\n</li>\n<li>\n<p>Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions.</p>\n</li>\n<li>\n<p>Actively maintain knowledge of current medical research and trends</p>\n</li>\n<li>\n<p>Scheduling flexibility to include evenings and weekends</p>\n</li>\n\n</div>"},{"text":"Required Qualifications: ","content":"<div>\n\n<li>\n<p>Completion of a 3-year Family Medicine, Internal Medicine, or Emergency Medicine residency</p>\n</li>\n<li>\n<p>3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting</p>\n</li>\n<li>\n<p>Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics.</p>\n</li>\n<li>\n<p>Completion of U.S. Medical Licensing Examination</p>\n</li>\n<li>\n<p>Active and unrestricted state medical license in at least one state (5+ licenses preferred)</p>\n</li>\n<li>\n<p>Experience and comfort providing care for all ages, newborn to adult populations</p>\n</li>\n<li>\n<p>Ability to function within an integrated medical practice</p>\n</li>\n<li>\n<p>Extensive breadth of clinical expertise</p>\n</li>\n<li>\n<p>Excellent communication and interpersonal skills</p>\n</li>\n<li>\n<p>Demonstrable proficiency with technology</p>\n</li>\n<li>\n<p>Demonstrate flexibility</p>\n</li>\n<li>\n<p>Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare</p>\n</li>\n<li>\n<p>Must maintain Medicare active status</p>\n</li>\n\n</div>"},{"text":"Preferred Qualifications: ","content":"<div>\n\n<li>\n<p>Multistate licensure <strong>(5+ licenses preferred)</strong></p>\n\n</li><li>\n<p>Prefer candidates with licenses in GA, AL, TN, MO, SC, IN, OK, MS&nbsp;</p>\n</li>\n\n\n<li>\n<p>Telemedicine or virtual care experience with video based visits&nbsp;</p>\n</li>\n<li>\n<p>Experience with Athena EMR&nbsp;</p>\n</li>\n<li>\n<p>Experience and interest in supervising Nurse Practitioners</p>\n</li>\n\n</div>"},{"text":"Scheduling Expectations: ","content":"<div>\n\n<li>\n<p>Recommend a minimum of 25% of prescheduled time on weekends. Recommend a minimum 25% of prescheduled time after 5p local time zone.</p>\n</li>\n<li>\n<p>Minimum of 8 scheduled hours required every quarter to stay active as an IH Direct IC.</p>\n</li>\n<li>\n<p>Prescheduling for higher per visit rates is not guaranteed and will depend on IH business needs.</p>\n\n</li><li>\n<p>Set schedule 30 days in advance with potential to join additional ad hoc shifts. Schedules finalized 7 days before the start of the month.&nbsp;</p>\n</li>\n<li>\n<p>Expectation of 90% schedule adherence.</p>\n</li>\n\n\n\n</div>"},{"text":"Physical/Cognitive Requirements: ","content":"<div>\n\n<li>\n<p>Prompt and regular attendance at assigned work location.</p>\n</li>\n<li>\n<p>Ability to remain seated in a stationary position for prolonged periods.</p>\n</li>\n<li>\n<p>Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</p>\n</li>\n<li>\n<p>No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</p>\n</li>\n<li>\n<p>Ability to interact with leadership, employees, and members in an appropriate manner.</p>\n</li>\n\n</div>"}],"text":"Urgent Care Physician, Independent Contractor","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a highly motivated physician who enjoys management of all health conditions and who is passionate about raising the standard of healthcare for everyone. The Physician will be responsible for caring for patients of all ages, maintaining accurate and current patient records, and working collaboratively with our provider and support teams. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare. Medical malpractice insurance coverage is included.&nbsp;</div>","descriptionBodyPlain":"We are seeking a highly motivated physician who enjoys management of all health conditions and who is passionate about raising the standard of healthcare for everyone. The Physician will be responsible for caring for patients of all ages, maintaining accurate and current patient records, and working collaboratively with our provider and support teams. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare. Medical malpractice insurance coverage is included. \n","hostedUrl":"https://jobs.lever.co/includedhealth/fdab6a88-8a70-439b-9b02-8fe862b08d91","applyUrl":"https://jobs.lever.co/includedhealth/fdab6a88-8a70-439b-9b02-8fe862b08d91/apply"},{"additionalPlain":"The United States new hire base salary target range for this full-time position is:\n$125,000 + equity + benefits\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\n \nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<div>The United States new hire base salary target range for this full-time position is:</div>\n<div>$125,000 + equity + benefits</div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div>&nbsp;</div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Team","allLocations":["Remote"]},"createdAt":1779288918989,"descriptionPlain":"At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health. \nThe ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone. \n","description":"<div>\n<p>At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified <strong>Family Nurse Practitioners </strong>to join our <strong>Virtual Primary Care </strong>team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just <em>what</em> their care plan is, but <em>how</em> and <em>why</em> it supports their health.&nbsp;</p>\n<p>The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.&nbsp;</p>\n</div>","id":"111fc5f8-9d49-46df-bbc8-a642eaae7dfc","lists":[{"text":"Responsibilities: ","content":"<div>\n\n<li>\n<p>Provide high-quality virtual primary care through video visits, including assessment, diagnosis, treatment, and patient education.</p>\n</li>\n<li>\n<p>Manage a panel of patients, delivering comprehensive care across acute, chronic, and preventive needs.</p>\n</li>\n<li>\n<p>Collaborate with the Care and Case Management team to develop care plans and support successful outcomes.</p>\n</li>\n<li>\n<p>Partner with supervising physicians as required by state and practice guidelines.</p>\n</li>\n<li>\n<p>Work with the Credentialing Team to obtain additional state licenses as needed.</p>\n</li>\n<li>\n<p>Maintain patient satisfaction and quality metrics by practicing evidence-based medicine with exemplary bedside manner.</p>\n</li>\n<li>\n<p>Utilize telehealth technology to deliver patient care, while effectively managing multiple tasks in a fast-paced clinical environment.</p>\n</li>\n<li>\n<p>Stay current with medical knowledge, treatments, and medications.</p>\n</li>\n<li>\n<p>Adhere to assigned schedules, including some evenings and weekends.</p>\n</li>\n<li>\n<p>Strictly adhere to HIPAA and security regulations to safeguard patient information</p>\n</li>\n<li>\n<p>Contribute to a culture of humility, curiosity, and collaboration.</p>\n</li>\n\n</div>"},{"text":"Required Qualifications: ","content":"<div>\n\n<li>\n<p>Minimum of four years experience delivering primary care in an ambulatory/outpatient family medicine or internal medicine setting.</p>\n</li>\n<li>\n<p>Experience independently managing a patient panel as the designated primary care provider.</p>\n</li>\n<li>\n<p>Active, unrestricted Nurse Practitioner and RN license in state of residence; ability to be licensed in additional states as required.</p>\n</li>\n<li>Multi-state licensure highly preferred&nbsp;</li>\n<li>\n<p>Current and active board certification by a national certifying body through ANCC or AANP.</p>\n</li>\n<li>\n<p>Must maintain active Medicare status and not be excluded, sanctioned, or reprimanded by any state or federal healthcare program (including Medicare/Medicaid), the OIG, or the GSA.</p>\n</li>\n<li>\n<p>Comfortability addressing a broad variety of medical conditions, including acute and chronic conditions as well as preventative issues.</p>\n</li>\n<li>\n<p>Ability and willingness to treat all ages across the lifespan.&nbsp;</p>\n</li>\n<li>\n<p>Must have a professional, private, and secure home office environment for virtual patient visits.</p>\n</li>\n<li>\n<p>Demonstrated ability to provide empathetic, compassionate care and support to patients and families during challenging situations.</p>\n</li>\n<li>\n<p>Ability to manage high patient volumes and competing priorities in a dynamic clinical environment while maintaining quality of care.</p>\n</li>\n<li>\n<p>Strong proficiency with technology and electronic health platforms; experience with telehealth preferred.</p>\n</li>\n\n</div>"},{"text":"Shift Obligations: ","content":"<div>\n\n<li>\n<p>40 hours per week, consisting of 8-hour shifts Monday through Friday. Additionally, staff are required to work one 8-hour shift on either Saturday or Sunday every fourth weekend. When a weekend shift is worked, one weekday off will be provided that week to maintain a 40-hour schedule.</p>\n</li>\n<li>\n<p>Standard shift hours fall between 8:00 AM and 5:00 PM in the clinicians time zone, including one evening shift per week that extends until at least 7:00 PM.</p>\n</li>\n\n</div>"}],"text":"Virtual Primary Care Nurse Practitioner","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p>At Included Health, we&rsquo;re redefining what it means to have access to great healthcare. We&rsquo;re seeking board-certified <strong>Family Nurse Practitioners </strong>to join our <strong>Virtual Primary Care </strong>team. In this role, you&rsquo;ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just <em>what</em> their care plan is, but <em>how</em> and <em>why</em> it supports their health.&nbsp;</p>\n<p>The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.&nbsp;</p>\n</div>","descriptionBodyPlain":"At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health. \nThe ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone. \n","hostedUrl":"https://jobs.lever.co/includedhealth/111fc5f8-9d49-46df-bbc8-a642eaae7dfc","applyUrl":"https://jobs.lever.co/includedhealth/111fc5f8-9d49-46df-bbc8-a642eaae7dfc/apply"},{"additionalPlain":"The United States new hire base salary target range for this full-time position is:\n$125,000 + equity + benefits\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\n \nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<div>The United States new hire base salary target range for this full-time position is:</div>\n<div>$125,000 + equity + benefits</div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div>&nbsp;</div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Florida","team":"Clinical Team","allLocations":["Florida"]},"createdAt":1783362465126,"descriptionPlain":"At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health. \nThe ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone. \n","description":"<div>\n<p>At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified <strong>Family Nurse Practitioners </strong>to join our <strong>Virtual Primary Care </strong>team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just <em>what</em> their care plan is, but <em>how</em> and <em>why</em> it supports their health.&nbsp;</p>\n<p>The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.&nbsp;</p>\n</div>","id":"1c49cec8-5550-4aec-92ab-f1f74eb7b540","lists":[{"text":"Responsibilities: ","content":"<div>\n\n<li>\n<p>Provide high-quality virtual primary care through video visits, including assessment, diagnosis, treatment, and patient education.</p>\n</li>\n<li>\n<p>Manage a panel of patients, delivering comprehensive care across acute, chronic, and preventive needs.</p>\n</li>\n<li>\n<p>Collaborate with the Care and Case Management team to develop care plans and support successful outcomes.</p>\n</li>\n<li>\n<p>Partner with supervising physicians as required by state and practice guidelines.</p>\n</li>\n<li>\n<p>Work with the Credentialing Team to obtain additional state licenses as needed.</p>\n</li>\n<li>\n<p>Maintain patient satisfaction and quality metrics by practicing evidence-based medicine with exemplary bedside manner.</p>\n</li>\n<li>\n<p>Utilize telehealth technology to deliver patient care, while effectively managing multiple tasks in a fast-paced clinical environment.</p>\n</li>\n<li>\n<p>Stay current with medical knowledge, treatments, and medications.</p>\n</li>\n<li>\n<p>Adhere to assigned schedules, including some evenings and weekends.</p>\n</li>\n<li>\n<p>Strictly adhere to HIPAA and security regulations to safeguard patient information</p>\n</li>\n<li>\n<p>Contribute to a culture of humility, curiosity, and collaboration.</p>\n</li>\n\n</div>"},{"text":"Required Qualifications: ","content":"<div>\n\n<li>\n<p>Minimum of four years experience delivering primary care in an ambulatory/outpatient family medicine or internal medicine setting.</p>\n</li>\n<li>\n<p>Experience independently managing a patient panel as the designated primary care provider.</p>\n</li>\n<li>\n<p>Active, unrestricted Nurse Practitioner and RN license in state of residence; ability to be licensed in additional states as required.</p>\n</li>\n<li>Multi-state licensure highly preferred&nbsp;</li>\n<li>\n<p>Current and active board certification by a national certifying body through ANCC or AANP.</p>\n</li>\n<li>\n<p>Must maintain active Medicare status and not be excluded, sanctioned, or reprimanded by any state or federal healthcare program (including Medicare/Medicaid), the OIG, or the GSA.</p>\n</li>\n<li>\n<p>Comfortability addressing a broad variety of medical conditions, including acute and chronic conditions as well as preventative issues.</p>\n</li>\n<li>\n<p>Ability and willingness to treat all ages across the lifespan.&nbsp;</p>\n</li>\n<li>\n<p>Must have a professional, private, and secure home office environment for virtual patient visits.</p>\n</li>\n<li>\n<p>Demonstrated ability to provide empathetic, compassionate care and support to patients and families during challenging situations.</p>\n</li>\n<li>\n<p>Ability to manage high patient volumes and competing priorities in a dynamic clinical environment while maintaining quality of care.</p>\n</li>\n<li>\n<p>Strong proficiency with technology and electronic health platforms; experience with telehealth preferred.</p>\n</li>\n\n</div>"},{"text":"Shift Obligations: ","content":"<div>\n\n<li>\n<p>40 hours per week, consisting of 8-hour shifts Monday through Friday. Additionally, staff are required to work one 8-hour shift on either Saturday or Sunday every fourth weekend. When a weekend shift is worked, one weekday off will be provided that week to maintain a 40-hour schedule.</p>\n</li>\n<li>\n<p>Standard shift hours fall between 8:00 AM and 5:00 PM in the clinicians time zone, including one evening shift per week that extends until at least 7:00 PM.</p>\n</li>\n\n</div>"}],"text":"Virtual Primary Care Nurse Practitioner","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p>At Included Health, we&rsquo;re redefining what it means to have access to great healthcare. We&rsquo;re seeking board-certified <strong>Family Nurse Practitioners </strong>to join our <strong>Virtual Primary Care </strong>team. In this role, you&rsquo;ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just <em>what</em> their care plan is, but <em>how</em> and <em>why</em> it supports their health.&nbsp;</p>\n<p>The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.&nbsp;</p>\n</div>","descriptionBodyPlain":"At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health. \nThe ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone. \n","hostedUrl":"https://jobs.lever.co/includedhealth/1c49cec8-5550-4aec-92ab-f1f74eb7b540","applyUrl":"https://jobs.lever.co/includedhealth/1c49cec8-5550-4aec-92ab-f1f74eb7b540/apply"},{"additionalPlain":"The United States new hire base salary target range for this full-time position is:\n$125,000 + equity + benefits\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\n \nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<div>The United States new hire base salary target range for this full-time position is:</div>\n<div>$125,000 + equity + benefits</div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div>&nbsp;</div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Texas","team":"Clinical Team","allLocations":["Texas"]},"createdAt":1778513807971,"descriptionPlain":"At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health. \nThe ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone. \n","description":"<div>\n<p>At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified <strong>Family Nurse Practitioners </strong>to join our <strong>Virtual Primary Care </strong>team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just <em>what</em> their care plan is, but <em>how</em> and <em>why</em> it supports their health.&nbsp;</p>\n<p>The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.&nbsp;</p>\n</div>","id":"2ff4e764-f4d5-437f-9e77-3d06c297611b","lists":[{"text":"Responsibilities: ","content":"<div>\n\n<li>\n<p>Provide high-quality virtual primary care through video visits, including assessment, diagnosis, treatment, and patient education.</p>\n</li>\n<li>\n<p>Manage a panel of patients, delivering comprehensive care across acute, chronic, and preventive needs.</p>\n</li>\n<li>\n<p>Collaborate with the Care and Case Management team to develop care plans and support successful outcomes.</p>\n</li>\n<li>\n<p>Partner with supervising physicians as required by state and practice guidelines.</p>\n</li>\n<li>\n<p>Work with the Credentialing Team to obtain additional state licenses as needed.</p>\n</li>\n<li>\n<p>Maintain patient satisfaction and quality metrics by practicing evidence-based medicine with exemplary bedside manner.</p>\n</li>\n<li>\n<p>Utilize telehealth technology to deliver patient care, while effectively managing multiple tasks in a fast-paced clinical environment.</p>\n</li>\n<li>\n<p>Stay current with medical knowledge, treatments, and medications.</p>\n</li>\n<li>\n<p>Adhere to assigned schedules, including some evenings and weekends.</p>\n</li>\n<li>\n<p>Strictly adhere to HIPAA and security regulations to safeguard patient information</p>\n</li>\n<li>\n<p>Contribute to a culture of humility, curiosity, and collaboration.</p>\n</li>\n\n</div>"},{"text":"Required Qualifications: ","content":"<div>\n\n<li>\n<p>Minimum of four years experience delivering primary care in an ambulatory/outpatient family medicine or internal medicine setting.</p>\n</li>\n<li>\n<p>Experience independently managing a patient panel as the designated primary care provider.</p>\n</li>\n<li>\n<p>Active, unrestricted Nurse Practitioner and RN license in state of residence; ability to be licensed in additional states as required.</p>\n</li>\n<li>Multi-state licensure highly preferred&nbsp;</li>\n<li>\n<p>Current and active board certification by a national certifying body through ANCC or AANP.</p>\n</li>\n<li>\n<p>Must maintain active Medicare status and not be excluded, sanctioned, or reprimanded by any state or federal healthcare program (including Medicare/Medicaid), the OIG, or the GSA.</p>\n</li>\n<li>\n<p>Comfortability addressing a broad variety of medical conditions, including acute and chronic conditions as well as preventative issues.</p>\n</li>\n<li>\n<p>Ability and willingness to treat all ages across the lifespan.&nbsp;</p>\n</li>\n<li>\n<p>Must have a professional, private, and secure home office environment for virtual patient visits.</p>\n</li>\n<li>\n<p>Demonstrated ability to provide empathetic, compassionate care and support to patients and families during challenging situations.</p>\n</li>\n<li>\n<p>Ability to manage high patient volumes and competing priorities in a dynamic clinical environment while maintaining quality of care.</p>\n</li>\n<li>\n<p>Strong proficiency with technology and electronic health platforms; experience with telehealth preferred.</p>\n</li>\n\n</div>"},{"text":"Shift Obligations: ","content":"<div>\n\n<li>\n<p>40 hours per week, consisting of 8-hour shifts Monday through Friday. Additionally, staff are required to work one 8-hour shift on either Saturday or Sunday every fourth weekend. When a weekend shift is worked, one weekday off will be provided that week to maintain a 40-hour schedule.</p>\n</li>\n<li>\n<p>Standard shift hours fall between 8:00 AM and 5:00 PM in the clinicians time zone, including one evening shift per week that extends until at least 7:00 PM.</p>\n</li>\n\n</div>"}],"text":"Virtual Primary Care Nurse Practitioner","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p>At Included Health, we&rsquo;re redefining what it means to have access to great healthcare. We&rsquo;re seeking board-certified <strong>Family Nurse Practitioners </strong>to join our <strong>Virtual Primary Care </strong>team. In this role, you&rsquo;ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just <em>what</em> their care plan is, but <em>how</em> and <em>why</em> it supports their health.&nbsp;</p>\n<p>The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.&nbsp;</p>\n</div>","descriptionBodyPlain":"At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health. \nThe ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone. \n","hostedUrl":"https://jobs.lever.co/includedhealth/2ff4e764-f4d5-437f-9e77-3d06c297611b","applyUrl":"https://jobs.lever.co/includedhealth/2ff4e764-f4d5-437f-9e77-3d06c297611b/apply"},{"additionalPlain":"The United States new hire base salary target range for this full-time position is:\n$125,000 + equity + benefits\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\n \nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<div>The United States new hire base salary target range for this full-time position is:</div>\n<div>$125,000 + equity + benefits</div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div>&nbsp;</div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"North Carolina","team":"Clinical Team","allLocations":["North Carolina"]},"createdAt":1779289003998,"descriptionPlain":"At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health. \nThe ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone. \n","description":"<div>\n<p>At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified <strong>Family Nurse Practitioners </strong>to join our <strong>Virtual Primary Care </strong>team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just <em>what</em> their care plan is, but <em>how</em> and <em>why</em> it supports their health.&nbsp;</p>\n<p>The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.&nbsp;</p>\n</div>","id":"cb38694a-968b-4079-9044-c2f687cd2abe","lists":[{"text":"Responsibilities: ","content":"<div>\n\n<li>\n<p>Provide high-quality virtual primary care through video visits, including assessment, diagnosis, treatment, and patient education.</p>\n</li>\n<li>\n<p>Manage a panel of patients, delivering comprehensive care across acute, chronic, and preventive needs.</p>\n</li>\n<li>\n<p>Collaborate with the Care and Case Management team to develop care plans and support successful outcomes.</p>\n</li>\n<li>\n<p>Partner with supervising physicians as required by state and practice guidelines.</p>\n</li>\n<li>\n<p>Work with the Credentialing Team to obtain additional state licenses as needed.</p>\n</li>\n<li>\n<p>Maintain patient satisfaction and quality metrics by practicing evidence-based medicine with exemplary bedside manner.</p>\n</li>\n<li>\n<p>Utilize telehealth technology to deliver patient care, while effectively managing multiple tasks in a fast-paced clinical environment.</p>\n</li>\n<li>\n<p>Stay current with medical knowledge, treatments, and medications.</p>\n</li>\n<li>\n<p>Adhere to assigned schedules, including some evenings and weekends.</p>\n</li>\n<li>\n<p>Strictly adhere to HIPAA and security regulations to safeguard patient information</p>\n</li>\n<li>\n<p>Contribute to a culture of humility, curiosity, and collaboration.</p>\n</li>\n\n</div>"},{"text":"Required Qualifications: ","content":"<div>\n\n<li>\n<p>Minimum of four years experience delivering primary care in an ambulatory/outpatient family medicine or internal medicine setting.</p>\n</li>\n<li>\n<p>Experience independently managing a patient panel as the designated primary care provider.</p>\n</li>\n<li>\n<p>Active, unrestricted Nurse Practitioner and RN license in state of residence; ability to be licensed in additional states as required.</p>\n</li>\n<li>Multi-state licensure highly preferred&nbsp;</li>\n<li>\n<p>Current and active board certification by a national certifying body through ANCC or AANP.</p>\n</li>\n<li>\n<p>Must maintain active Medicare status and not be excluded, sanctioned, or reprimanded by any state or federal healthcare program (including Medicare/Medicaid), the OIG, or the GSA.</p>\n</li>\n<li>\n<p>Comfortability addressing a broad variety of medical conditions, including acute and chronic conditions as well as preventative issues.</p>\n</li>\n<li>\n<p>Ability and willingness to treat all ages across the lifespan.&nbsp;</p>\n</li>\n<li>\n<p>Must have a professional, private, and secure home office environment for virtual patient visits.</p>\n</li>\n<li>\n<p>Demonstrated ability to provide empathetic, compassionate care and support to patients and families during challenging situations.</p>\n</li>\n<li>\n<p>Ability to manage high patient volumes and competing priorities in a dynamic clinical environment while maintaining quality of care.</p>\n</li>\n<li>\n<p>Strong proficiency with technology and electronic health platforms; experience with telehealth preferred.</p>\n</li>\n\n</div>"},{"text":"Shift Obligations: ","content":"<div>\n\n<li>\n<p>40 hours per week, consisting of 8-hour shifts Monday through Friday. Additionally, staff are required to work one 8-hour shift on either Saturday or Sunday every fourth weekend. When a weekend shift is worked, one weekday off will be provided that week to maintain a 40-hour schedule.</p>\n</li>\n<li>\n<p>Standard shift hours fall between 8:00 AM and 5:00 PM in the clinicians time zone, including one evening shift per week that extends until at least 7:00 PM.</p>\n</li>\n\n</div>"}],"text":"Virtual Primary Care Nurse Practitioner","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p>At Included Health, we&rsquo;re redefining what it means to have access to great healthcare. We&rsquo;re seeking board-certified <strong>Family Nurse Practitioners </strong>to join our <strong>Virtual Primary Care </strong>team. In this role, you&rsquo;ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just <em>what</em> their care plan is, but <em>how</em> and <em>why</em> it supports their health.&nbsp;</p>\n<p>The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.&nbsp;</p>\n</div>","descriptionBodyPlain":"At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health. \nThe ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone. \n","hostedUrl":"https://jobs.lever.co/includedhealth/cb38694a-968b-4079-9044-c2f687cd2abe","applyUrl":"https://jobs.lever.co/includedhealth/cb38694a-968b-4079-9044-c2f687cd2abe/apply"},{"additionalPlain":"The United States new hire base salary target range for this full-time position is:\n$125,000 + equity + benefits\n \nStarting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n \nBenefits & Perks:\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:\n \nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nPaid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")\n12 weeks of 100% Paid Parental leave\nFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.\nWork-From-Home reimbursement to support team collaboration home office work\nYour recruiter will share more about the salary range and benefits package for your role during the hiring process.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<div>The United States new hire base salary target range for this full-time position is:</div>\n<div>$125,000 + equity + benefits</div>\n<div>&nbsp;</div>\n<div><em>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</em></div>\n<div>&nbsp;</div>\n<div><strong>Benefits &amp; Perks:</strong></div>\n<div><em>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</em></div>\n<div>&nbsp;</div>\n<div><em>Remote-first culture</em></div>\n<div><em>401(k) savings plan through Fidelity</em></div>\n<div><em>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</em></div>\n<div><em>Paid Time Off (\"PTO\") and Discretionary Time Off (\"DTO\")</em></div>\n<div><em>12 weeks of 100% Paid Parental leave</em></div>\n<div><em>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</em></div>\n<div><em>Work-From-Home reimbursement to support team collaboration home office work</em></div>\n<div><em>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</em></div>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"California","team":"Clinical Team","allLocations":["California"]},"createdAt":1782152115799,"descriptionPlain":"At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health. \nThe ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone. \n","description":"<div>\n<p>At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified <strong>Family Nurse Practitioners </strong>to join our <strong>Virtual Primary Care </strong>team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just <em>what</em> their care plan is, but <em>how</em> and <em>why</em> it supports their health.&nbsp;</p>\n<p>The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.&nbsp;</p>\n</div>","id":"db6d05fe-1cf4-4895-ada7-aa0e1518a3b8","lists":[{"text":"Responsibilities: ","content":"<div>\n\n<li>\n<p>Provide high-quality virtual primary care through video visits, including assessment, diagnosis, treatment, and patient education.</p>\n</li>\n<li>\n<p>Manage a panel of patients, delivering comprehensive care across acute, chronic, and preventive needs.</p>\n</li>\n<li>\n<p>Collaborate with the Care and Case Management team to develop care plans and support successful outcomes.</p>\n</li>\n<li>\n<p>Partner with supervising physicians as required by state and practice guidelines.</p>\n</li>\n<li>\n<p>Work with the Credentialing Team to obtain additional state licenses as needed.</p>\n</li>\n<li>\n<p>Maintain patient satisfaction and quality metrics by practicing evidence-based medicine with exemplary bedside manner.</p>\n</li>\n<li>\n<p>Utilize telehealth technology to deliver patient care, while effectively managing multiple tasks in a fast-paced clinical environment.</p>\n</li>\n<li>\n<p>Stay current with medical knowledge, treatments, and medications.</p>\n</li>\n<li>\n<p>Adhere to assigned schedules, including some evenings and weekends.</p>\n</li>\n<li>\n<p>Strictly adhere to HIPAA and security regulations to safeguard patient information</p>\n</li>\n<li>\n<p>Contribute to a culture of humility, curiosity, and collaboration.</p>\n</li>\n\n</div>"},{"text":"Required Qualifications: ","content":"<div>\n\n<li>\n<p>Minimum of four years experience delivering primary care in an ambulatory/outpatient family medicine or internal medicine setting.</p>\n</li>\n<li>\n<p>Experience independently managing a patient panel as the designated primary care provider.</p>\n</li>\n<li>\n<p>Active, unrestricted Nurse Practitioner and RN license in state of residence; ability to be licensed in additional states as required.</p>\n</li>\n<li>Multi-state licensure highly preferred&nbsp;</li>\n<li>\n<p>Current and active board certification by a national certifying body through ANCC or AANP.</p>\n</li>\n<li>\n<p>Must maintain active Medicare status and not be excluded, sanctioned, or reprimanded by any state or federal healthcare program (including Medicare/Medicaid), the OIG, or the GSA.</p>\n</li>\n<li>\n<p>Comfortability addressing a broad variety of medical conditions, including acute and chronic conditions as well as preventative issues.</p>\n</li>\n<li>\n<p>Ability and willingness to treat all ages across the lifespan.&nbsp;</p>\n</li>\n<li>\n<p>Must have a professional, private, and secure home office environment for virtual patient visits.</p>\n</li>\n<li>\n<p>Demonstrated ability to provide empathetic, compassionate care and support to patients and families during challenging situations.</p>\n</li>\n<li>\n<p>Ability to manage high patient volumes and competing priorities in a dynamic clinical environment while maintaining quality of care.</p>\n</li>\n<li>\n<p>Strong proficiency with technology and electronic health platforms; experience with telehealth preferred.</p>\n</li>\n\n</div>"},{"text":"Shift Obligations: ","content":"<div>\n\n<li>\n<p>40 hours per week, consisting of 8-hour shifts Monday through Friday. Additionally, staff are required to work one 8-hour shift on either Saturday or Sunday every fourth weekend. When a weekend shift is worked, one weekday off will be provided that week to maintain a 40-hour schedule.</p>\n</li>\n<li>\n<p>Standard shift hours fall between 8:00 AM and 5:00 PM in the clinicians time zone, including one evening shift per week that extends until at least 7:00 PM.</p>\n</li>\n\n</div>"}],"text":"Virtual Primary Care Nurse Practitioner","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p>At Included Health, we&rsquo;re redefining what it means to have access to great healthcare. We&rsquo;re seeking board-certified <strong>Family Nurse Practitioners </strong>to join our <strong>Virtual Primary Care </strong>team. In this role, you&rsquo;ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just <em>what</em> their care plan is, but <em>how</em> and <em>why</em> it supports their health.&nbsp;</p>\n<p>The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone.&nbsp;</p>\n</div>","descriptionBodyPlain":"At Included Health, we’re redefining what it means to have access to great healthcare. We’re seeking board-certified Family Nurse Practitioners to join our Virtual Primary Care team. In this role, you’ll provide comprehensive, ongoing care to patients of all ages nationwide through video and phone visits; helping them understand not just what their care plan is, but how and why it supports their health. \nThe ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, patient-centered care. They communicate clearly in patient-friendly language, and demonstrate the ability to balance multiple priorities in a high-volume clinical environment. Above all, they are passionate about raising the standard of healthcare for everyone. \n","hostedUrl":"https://jobs.lever.co/includedhealth/db6d05fe-1cf4-4895-ada7-aa0e1518a3b8","applyUrl":"https://jobs.lever.co/includedhealth/db6d05fe-1cf4-4895-ada7-aa0e1518a3b8/apply"},{"additionalPlain":"The United States new hire base salary range for this full-time position is $230,000 + equity + benefits.\nBenefits and Perks\nIn addition to receiving a great compensation package, the compensation package may include, depending on the role, the following:\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options, including disability insurance\nFull suite of Included Health telemedicine, including behavioral health and urgent care, and health care navigation products and services offered at no cost for employees and dependents\nPaid Time Off (PTO) and Discretionary Time Off (DTO)\n12 weeks of 100% paid parental leave\nFamily Building Benefit with fertility coverage and up to $25,000 for surrogacy and adoption financial assistance\nCompassionate Leave, including paid leave for employees who experience a failed pregnancy, surrogacy, adoption, or fertility treatment\n11 paid holidays with one floating paid holiday\nWork-from-home reimbursement to support team collaboration and effective home office work\n24 hours of Paid Volunteer Time Off (VTO) per year to volunteer with charitable organizations\n \n#LI-REMOTE\n#LI-TM1\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">The United States new hire base salary range for this full-time position is $230,000 + equity + benefits.</span>\n<h6 style=\"margin-top: 18pt; margin-bottom: 6pt;\"><span style=\"font-size: 16pt; font-family: Arial, sans-serif; font-weight: 400;\">Benefits and Perks</span></h6>\n<span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following:</span>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Remote-first culture</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">401(k) savings plan through Fidelity</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Comprehensive medical, vision, and dental coverage through multiple medical plan options, including disability insurance</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Full suite of Included Health telemedicine, including behavioral health and urgent care, and health care navigation products and services offered at no cost for employees and dependents</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Paid Time Off (PTO) and Discretionary Time Off (DTO)</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">12 weeks of 100% paid parental leave</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Family Building Benefit with fertility coverage and up to $25,000 for surrogacy and adoption financial assistance</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Compassionate Leave, including paid leave for employees who experience a failed pregnancy, surrogacy, adoption, or fertility treatment</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">11 paid holidays with one floating paid holiday</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Work-from-home reimbursement to support team collaboration and effective home office work</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">24 hours of Paid Volunteer Time Off (VTO) per year to volunteer with charitable organizations</span></li>\n</ul>\n</div>\n<p>&nbsp;</p>\n<p>#LI-REMOTE</p>\n<p>#LI-TM1</p><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Full-Time","department":"Clinical Strategy and Services","location":"Remote","team":"Clinical Strategy and Services","allLocations":["Remote"]},"createdAt":1789586238128,"descriptionPlain":"Included Health is an all-in-one personalized healthcare solution, delivering access, answers, and advocacy to our members. Our comprehensive services improve health outcomes, reduce unnecessary costs, and hold ourselves accountable for making healthcare better for everyone.\n \nWe’re looking for primary care physicians who share our passion for Virtual Primary Care. You’ll provide holistic, longitudinal care while collaborating with a diverse team of clinicians. If you’re passionate about raising the standard of healthcare and succeed in a patient-centered, collaborative environment, we’d love to hear from you. Join us in transforming healthcare and making a meaningful impact on lives everywhere.\n \nThe ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, evidence-based care. You’ll communicate clearly in patient-friendly language and demonstrate the ability to balance multiple priorities in a dynamic and fast-paced clinical environment.\n","description":"<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Included Health is an all-in-one personalized healthcare solution, delivering access, answers, and advocacy to our members. </span><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Our comprehensive services improve health outcomes, reduce unnecessary costs, and hold ourselves accountable for making healthcare better for everyone.</span></p>\n<div>&nbsp;</div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">We’re looking for primary care physicians who share our passion for Virtual Primary Care. You’ll provide holistic, longitudinal care while collaborating with a diverse team of clinicians. </span><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">If you’re passionate about raising the standard of healthcare and succeed in a patient-centered, collaborative environment, we’d love to hear from you. Join us in transforming healthcare and making a meaningful impact on lives everywhere.</span></p>\n<div>&nbsp;</div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, evidence-based care. You’ll communicate clearly in patient-friendly language and demonstrate the ability to balance multiple priorities in a dynamic and fast-paced clinical environment.</span></p>","id":"7dd6902f-401c-4b07-9ce2-c2b89b6a387f","lists":[{"text":"Responsibilities:","content":"\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Provide high-quality virtual primary care through video visits, including assessment, diagnosis, treatment, and patient education.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Manage a panel of patients, delivering comprehensive care across acute, chronic, and preventive needs.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Collaborate with the Care and Case Management team to develop care plans and support successful outcomes.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Work with the Credentialing Team to obtain additional state licenses as needed.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Maintain patient satisfaction and quality metrics by practicing evidence-based medicine with exemplary bedside manner.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Utilize telehealth technology to deliver patient care while effectively managing multiple tasks in a fast-paced clinical environment.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Stay current with medical knowledge, treatments, and medications.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Adhere to assigned schedules, including some evenings and weekends.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Strictly adhere to HIPAA and security regulations to safeguard patient information.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Contribute to a culture of humility, curiosity, and collaboration.</span></p>\n</li>\n"},{"text":"Qualifications:","content":"\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">3–4-year Family Medicine, Internal Medicine, or Med-Peds residency or equivalent.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Active medical license and board certification in Family Medicine through ABMS or AOA.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">3+ years of post-residency primary care experience managing an independent patient panel.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Willingness to supervise Advanced Practice Providers (NPs and/or PAs).</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Eligibility for Medicare/Medicaid participation, with no sanctions or exclusions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Active Medicare status.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Multiple state licenses are required.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Currently meet all required qualifications for Interstate Medical Licensure Compact (IMLC) participation: </span><a href=\"https://imlcc.com/information-for-physicians/\" style=\"text-decoration: none;\"><span style=\"font-size: 11pt; color: #1155cc; text-decoration: underline; text-decoration-skip-ink: none;\">https://imlcc.com/information-for-physicians/</span></a><span style=\"font-size: 11pt;\">.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Knowledge of HIPAA and commitment to protecting patient information.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Ability and willingness to treat patients of all ages across the lifespan.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Professional, private, and secure home office environment for virtual patient visits.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Demonstrated ability to provide empathetic, compassionate care and support to patients and families during challenging situations.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Ability to manage high patient volumes and competing priorities in a dynamic clinical environment while maintaining quality of care.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Strong proficiency with technology and electronic health platforms.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Telehealth experience preferred</span></li>\n"},{"text":"Shift Obligations:","content":"\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">40 hours per week, consisting of 8-hour shifts Monday through Friday.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Work 8 hours across a weekend at least every eighth weekend.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">When a weekend shift is worked, one weekday off will be provided the following week to maintain a 40-hour schedule.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">At least once every 4 weeks, work one evening until 7:00 p.m. in the clinician’s time zone.</span></p>\n</li>\n"}],"text":"Virtual Primary Care Physician","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Included Health is an all-in-one personalized healthcare solution, delivering access, answers, and advocacy to our members. </span><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Our comprehensive services improve health outcomes, reduce unnecessary costs, and hold ourselves accountable for making healthcare better for everyone.</span></p>\n<div>&nbsp;</div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">We&rsquo;re looking for primary care physicians who share our passion for Virtual Primary Care. You&rsquo;ll provide holistic, longitudinal care while collaborating with a diverse team of clinicians. </span><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">If you&rsquo;re passionate about raising the standard of healthcare and succeed in a patient-centered, collaborative environment, we&rsquo;d love to hear from you. Join us in transforming healthcare and making a meaningful impact on lives everywhere.</span></p>\n<div>&nbsp;</div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">The ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, evidence-based care. You&rsquo;ll communicate clearly in patient-friendly language and demonstrate the ability to balance multiple priorities in a dynamic and fast-paced clinical environment.</span></p>","descriptionBodyPlain":"Included Health is an all-in-one personalized healthcare solution, delivering access, answers, and advocacy to our members. Our comprehensive services improve health outcomes, reduce unnecessary costs, and hold ourselves accountable for making healthcare better for everyone.\n \nWe’re looking for primary care physicians who share our passion for Virtual Primary Care. You’ll provide holistic, longitudinal care while collaborating with a diverse team of clinicians. If you’re passionate about raising the standard of healthcare and succeed in a patient-centered, collaborative environment, we’d love to hear from you. Join us in transforming healthcare and making a meaningful impact on lives everywhere.\n \nThe ideal candidate is skilled at managing their own patient panel, fostering lasting relationships, and working closely with a multidisciplinary team to deliver compassionate, evidence-based care. You’ll communicate clearly in patient-friendly language and demonstrate the ability to balance multiple priorities in a dynamic and fast-paced clinical environment.\n","hostedUrl":"https://jobs.lever.co/includedhealth/7dd6902f-401c-4b07-9ce2-c2b89b6a387f","applyUrl":"https://jobs.lever.co/includedhealth/7dd6902f-401c-4b07-9ce2-c2b89b6a387f/apply"},{"additionalPlain":"The United States hourly range for this full time, contract position is $85/hour - $100/hour.\nBelow is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\nStarting hourly rate for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all contractors receive fair and great compensation based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.\n\n\nAbout Included Health\n\nIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. \n\n-----\nIncluded Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.\n","additional":"<div>\n<p>The United States hourly range for this full time, contract position is $85/hour - $100/hour.</p>\n<p>Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</p>\n<p>Starting hourly rate for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all contractors receive fair and great compensation based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</p>\n</div><div><br></div><div><b style=\"font-size: 18px\">About Included Health</b></div><div><br></div><div>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b>&nbsp;<a href=\"http://includedhealth.com/\">includedhealth.com</a>. </b></div><div><br></div><div><span style=\"font-size: 11pt\">-----</span></div><div><span style=\"font-size: 10.5pt\">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></div>","categories":{"commitment":"Contractor","department":"Finance","location":"Remote","team":"Analytics","allLocations":["Remote"]},"createdAt":1787603055149,"descriptionPlain":" \nDuration: This is a ~4 month contract opportunity\n\nIncluded Health is hiring a Workforce Analytics Model Standardization Consultant to improve the reliability, maintainability, and usability of the Google Sheets-based models that support workforce planning, forecasting, FP&A, and Care Operations. This is a hands-on role for someone who has built spreadsheet tools that other teams depended on, can reverse-engineer undocumented models, and can work inside a live monthly production cycle without disrupting it.\nThe consultant will partner with Workforce Analytics, FP&A, Care Operations, HRIS, Data Engineering, and other stakeholders to standardize high-burden models, document historical sources of truth, support recurring workflows, and create consistent pre-read outputs for operational and financial decision-making.\n \n","description":"<div data-index=\"0\">\n<div>\n<div data-workflow-run-id=\"827675b085834cfc90a23d7fc07446ef\">\n<div>\n<div>&nbsp;</div>\n</div>\n</div>\n</div>\n</div>\n<div data-index=\"1\">\n<div data-workflow-run-id=\"ff0a01a5c1a741ea9e9cb2279e3a226c\">\n<div data-ui-element=\"chat-intermediate-steps\"><em>Duration: This is a ~4 month contract opportunity</em><br><br></div>\n<div data-ui-element=\"chat-assistant-content-bubble\" tabindex=\"0\">\n<p>Included Health is hiring a Workforce Analytics Model Standardization Consultant to improve the reliability, maintainability, and usability of the Google Sheets-based models that support workforce planning, forecasting, FP&amp;A, and Care Operations. This is a hands-on role for someone who has built spreadsheet tools that other teams depended on, can reverse-engineer undocumented models, and can work inside a live monthly production cycle without disrupting it.</p>\n<p>The consultant will partner with Workforce Analytics, FP&amp;A, Care Operations, HRIS, Data Engineering, and other stakeholders to standardize high-burden models, document historical sources of truth, support recurring workflows, and create consistent pre-read outputs for operational and financial decision-making.</p>\n<p>&nbsp;</p>\n</div>\n</div>\n</div>","id":"33800dc5-4220-4e46-86dc-15284e94cceb","lists":[{"text":"Responsibilities:","content":"<div>\n<h3>Model Standardization &amp; Cleanup</h3>\n\n<li>\n<p>Bring high-burden Google Sheets models up to team standards for structure, readability, maintainability, and traceability.</p>\n</li>\n<li>\n<p>Audit interconnected spreadsheets, identify broken or fragile dependencies, clarify inputs and outputs, and reduce unnecessary complexity without changing sound forecasting methodology.</p>\n</li>\n<li>\n<p>Establish consistent conventions for tabs, formulas, input areas, assumptions, checks, file naming, permissions, and handoff materials.</p>\n</li>\n<li>\n<p>Review models for data integrity, formula consistency, broken links, stale inputs, hard-coded values, and other issues that could create production risk.</p>\n</li>\n<li>\n<p>Preserve business logic that is working while making the model understandable and operable by someone other than its original author.</p>\n</li>\n\n<h3>Documentation &amp; Archiving</h3>\n\n<li>\n<p>Reverse-engineer undocumented or lightly documented models and write clear, practical documentation explaining how they work.</p>\n</li>\n<li>\n<p>Document source data, refresh steps, dependencies, assumptions, business rules, key calculations, outputs, known limitations, and common failure modes.</p>\n</li>\n<li>\n<p>Organize Google Drive folders and model inventories so current working files, reference files, archived versions, and historical sources of truth are clearly distinguished.</p>\n</li>\n<li>\n<p>Identify and archive stale or redundant versions while preserving the historical files needed for auditability, trend analysis, and retrospective review.</p>\n</li>\n<li>\n<p>Create handoff materials that enable an analyst to run, troubleshoot, and maintain the work after the engagement ends.</p>\n</li>\n\n<h3>Cycle &amp; Workflow Support</h3>\n\n<li>\n<p>Support the recurring workforce planning and forecasting cycle, which runs roughly from the 20th through the 10th of each month.</p>\n</li>\n<li>\n<p>Handle routine manual ingestion, file preparation, formatting, reconciliation, and quality-check tasks so senior analysts can focus on interpretation and decision support.</p>\n</li>\n<li>\n<p>Work carefully within live production processes, escalating issues early and protecting deadlines for FP&amp;A and Operations deliverables.</p>\n</li>\n<li>\n<p>Help clarify and improve Jira workflow structure where it supports intake, tracking, prioritization, review, and completion of analytics work.</p>\n</li>\n<li>\n<p>Create lightweight checklists and repeatable procedures for recurring tasks, with clear ownership and escalation paths.</p>\n</li>\n\n<h3>Governance Delivery</h3>\n\n<li>\n<p>Develop standardized model outputs and reusable templates for FP&amp;A and Operations pre-reads.</p>\n</li>\n<li>\n<p>Meet with stakeholders to understand what they need to review, decide, and act on—not just what they initially ask to receive.</p>\n</li>\n<li>\n<p>Draft recurring monthly outputs, gather feedback, and turn useful patterns into consistent templates and operating standards.</p>\n</li>\n<li>\n<p>Improve traceability from source data and assumptions through model outputs and executive or operational reporting.</p>\n</li>\n<li>\n<p>Apply practical quality controls, peer-review steps, versioning conventions, and documentation standards appropriate for workforce and financial planning work.</p>\n</li>\n\n<h3>Quality Delivery</h3>\n\n<li>\n<p>Maintain sufficient hands-on proficiency in advanced Google Sheets, SQL or equivalent data-querying tools, and spreadsheet-based forecasting workflows to independently investigate and resolve issues.</p>\n</li>\n<li>\n<p>Pull and validate source data rather than relying exclusively on prepared extracts or analyst-provided datasets.</p>\n</li>\n<li>\n<p>Produce work that is accurate, reproducible, well documented, and usable under deadline pressure.</p>\n</li>\n<li>\n<p>Use Apps Script, light Python, or other automation selectively when it improves reliability or reduces repetitive work without introducing unnecessary operational risk.</p>\n</li>\n<li>\n<p>Respect the privacy, sensitivity, and appropriate use of people and workforce data throughout the engagement.</p>\n</li>\n\n</div>"},{"text":"Engagement Scope and Deliverables:","content":"<div>\n<p>This is a named-person, scoped project with a hard end date. As a consultant, you will be expected to own defined workstreams and leave behind durable improvements, not simply provide general staff augmentation or recommendations.</p>\n<p>Expected deliverables may include:</p>\n\n<li>\n<p>Standardized and cleaned Google Sheets models, with documented changes and known limitations.</p>\n</li>\n<li>\n<p>A model inventory identifying current working files, dependencies, owners, refresh cadence, and canonical historical sources.</p>\n</li>\n<li>\n<p>Archived and organized Google Drive folders with clear naming and version conventions.</p>\n</li>\n<li>\n<p>Practical runbooks and handoff documentation for recurring models and workflows.</p>\n</li>\n<li>\n<p>Repeatable ingestion, reconciliation, and quality-check procedures for the monthly cycle.</p>\n</li>\n<li>\n<p>Standardized FP&amp;A and Operations pre-read templates and supporting model outputs.</p>\n</li>\n<li>\n<p>Recommended Jira workflow structures or updates where needed to support analytics intake and delivery.</p>\n</li>\n\n</div>"},{"text":"Requirements:","content":"<div>\n\n<li>\n<p>6+ years in analytics, workforce planning, FP&amp;A analytics, operations analytics, or a related data-focused field, with experience owning projects end to end.</p>\n</li>\n<li>\n<p>Demonstrated experience building spreadsheet tools that other people relied on and maintaining them through real operating cycles.</p>\n</li>\n<li>\n<p>Advanced proficiency in Google Sheets, including complex formulas, interconnected files, data validation, error handling, performance considerations, and cross-file references at scale.</p>\n</li>\n<li>\n<p>Direct experience reverse-engineering another person’s undocumented or poorly documented spreadsheet model and explaining how it works to someone else.</p>\n</li>\n<li>\n<p>Experience supporting FP&amp;A, workforce planning, demand forecasting, capacity planning, or a similar recurring planning process where traceability and deadline discipline matter.</p>\n</li>\n<li>\n<p>Ability to pull, inspect, and validate data independently using SQL or an equivalent querying or data-extraction tool.</p>\n</li>\n<li>\n<p>Strong stakeholder-discovery skills, including the ability to extract requirements from partners who have not yet articulated a clean specification.</p>\n</li>\n<li>\n<p>Experience documenting and handing off work successfully, with specific examples of teams continuing to operate the tools after the consultant or analyst left.</p>\n</li>\n<li>\n<p>Ability to work inside a live production cycle, manage competing deadlines, and escalate risks before they affect monthly deliverables.</p>\n</li>\n<li>\n<p>Strong written and verbal communication skills, with the ability to explain model logic and data issues clearly to both technical and non-technical stakeholders.</p>\n</li>\n<li>\n<p>Willingness to perform detailed, repetitive, and operationally necessary work, including file organization, version cleanup, archiving, reconciliation, and formatting.</p>\n</li>\n\n</div>"},{"text":"Preferred Qualifications:","content":"<div>\n\n<li>\n<p>Experience building and leading forecasting or analytics teams, including setting priorities, establishing delivery standards, coaching analysts, and creating repeatable operating practices.</p>\n</li>\n<li>\n<p>Experience with Apps Script, Python, or another scripting language for lightweight data analysis or workflow automation.</p>\n</li>\n<li>\n<p>Experience establishing model governance, version-control practices, documentation standards, review checklists, or audit-ready controls.</p>\n</li>\n<li>\n<p>Experience working in a regulated, audited, SOX-adjacent, healthcare, financial services, or similarly controlled environment.</p>\n</li>\n<li>\n<p>Experience with Jira workflow design for analytics intake, triage, prioritization, review, or delivery.</p>\n</li>\n<li>\n<p>Experience producing recurring pre-reads or standardized planning packages for Finance, Operations, or executive stakeholders.</p>\n</li>\n<li>\n<p>Familiarity with workforce management, contact center, clinical operations, care delivery, or other environments where demand, staffing, capacity, and productivity are closely connected.</p>\n</li>\n\n</div>"}],"text":"Workforce Analytics Model Standardization Consultant (Contractor)","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div data-index=\"0\">\n<div>\n<div data-workflow-run-id=\"827675b085834cfc90a23d7fc07446ef\">\n<div>\n<div>&nbsp;</div>\n</div>\n</div>\n</div>\n</div>\n<div data-index=\"1\">\n<div data-workflow-run-id=\"ff0a01a5c1a741ea9e9cb2279e3a226c\">\n<div data-ui-element=\"chat-intermediate-steps\"><em>Duration: This is a ~4 month contract opportunity</em><br><br></div>\n<div tabindex=\"0\" data-ui-element=\"chat-assistant-content-bubble\">\n<p>Included Health is hiring a Workforce Analytics Model Standardization Consultant to improve the reliability, maintainability, and usability of the Google Sheets-based models that support workforce planning, forecasting, FP&amp;A, and Care Operations. This is a hands-on role for someone who has built spreadsheet tools that other teams depended on, can reverse-engineer undocumented models, and can work inside a live monthly production cycle without disrupting it.</p>\n<p>The consultant will partner with Workforce Analytics, FP&amp;A, Care Operations, HRIS, Data Engineering, and other stakeholders to standardize high-burden models, document historical sources of truth, support recurring workflows, and create consistent pre-read outputs for operational and financial decision-making.</p>\n<p>&nbsp;</p>\n</div>\n</div>\n</div>","descriptionBodyPlain":" \nDuration: This is a ~4 month contract opportunity\n\nIncluded Health is hiring a Workforce Analytics Model Standardization Consultant to improve the reliability, maintainability, and usability of the Google Sheets-based models that support workforce planning, forecasting, FP&A, and Care Operations. This is a hands-on role for someone who has built spreadsheet tools that other teams depended on, can reverse-engineer undocumented models, and can work inside a live monthly production cycle without disrupting it.\nThe consultant will partner with Workforce Analytics, FP&A, Care Operations, HRIS, Data Engineering, and other stakeholders to standardize high-burden models, document historical sources of truth, support recurring workflows, and create consistent pre-read outputs for operational and financial decision-making.\n \n","hostedUrl":"https://jobs.lever.co/includedhealth/33800dc5-4220-4e46-86dc-15284e94cceb","applyUrl":"https://jobs.lever.co/includedhealth/33800dc5-4220-4e46-86dc-15284e94cceb/apply"}]