[{"additionalPlain":"Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).\n","additional":"\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Tempe, AZ","team":"Studio Management","allLocations":["Tempe, AZ"]},"createdAt":1780938916264,"descriptionPlain":"About Rowan:\n \nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! \n","description":"About Rowan:
\n
\nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
","id":"3f67544f-c6c5-4331-9c3f-fbc97f30ef07","lists":[{"text":"About This Role:","content":"\nThe Clinical Studio Manager (CSM) pierces, oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Clinical Studio Manager candidate will be a strong Rowan Nurse with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Clinical Studio Manager to join our team and oversee our Tempe Marketplace studio location.\n"},{"text":"Key Responsibilities:","content":"\n \n\nPiercing:
\n\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff in partnership with District Manager within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n\nTraining + Development:
\n\nMentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"What You Offer:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n\n
\nWork Expectations:
\n\nFull-time schedule: 5 full days per week.\nWeekend availability: 3 weekends per month.\n"},{"text":"Benefits + Perks:","content":"\nAnnual Base Salary between $65,000 - $75,000. This role is eligible for the Studio Manager Monthly bonus program as well as earned tips!\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"text":"Clinical Studio Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About Rowan:
\n
\nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
","descriptionBodyPlain":"About Rowan:\n \nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! \n","hostedUrl":"https://jobs.lever.co/heyrowan/3f67544f-c6c5-4331-9c3f-fbc97f30ef07","applyUrl":"https://jobs.lever.co/heyrowan/3f67544f-c6c5-4331-9c3f-fbc97f30ef07/apply"},{"additionalPlain":"About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"HQ","location":"Larchmont, NY","team":"Operations","allLocations":["Larchmont, NY","New York, NY"]},"createdAt":1780335869963,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nRowan’s Demand Planner, reporting directly to the Director of Inventory Management, will be data and process driven and be expected to drive sales growth and profitability using analytics, historical trends, and industry knowledge to help develop item, category, assortment and brand level merchandise sales and buy plans. This role requires the ability to influence both peers and managers at all levels of the business. Accountability for analysis of the business and the development of future strategies that support financial targets is a key component of this role. A successful candidate enjoys working with a team in a fast-paced environment and is passionate about retail. \n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
Rowan’s Demand Planner, reporting directly to the Director of Inventory Management, will be data and process driven and be expected to drive sales growth and profitability using analytics, historical trends, and industry knowledge to help develop item, category, assortment and brand level merchandise sales and buy plans. This role requires the ability to influence both peers and managers at all levels of the business. Accountability for analysis of the business and the development of future strategies that support financial targets is a key component of this role. A successful candidate enjoys working with a team in a fast-paced environment and is passionate about retail.
","id":"27d06840-4354-4ddc-830e-6465c252226c","lists":[{"text":"What you'll do:","content":"\nDevelop and maintain strong relationships with inventory and buying departments to deeply understand business performance at the item level.\nCollaborate with relevant teams to develop item, category-level and subcategory strategies, enhancing overall business effectiveness.\nDevelop and maintain accurate demand forecasts by analyzing sales trends, seasonality, promotions, and market intelligence.\nMonitor forecast accuracy and identify root causes of forecast errors; implement continuous improvements.\nMaintain SKU-level forecast data and support new product introductions and phase-outs.\nPrepare and present reports and dashboards on forecast performance, inventory metrics, and demand trends.\nLead Open to Buy (OTB) discussions, identifying and focusing on business drivers, opportunities, and strategic initiatives.\nOversee markdown management and inventory health, including pre-season buying budgets, in-season replenishment, pricing strategies, and procurement forecasts.\nConduct comprehensive financial forecasting, including item-level planning, annual operating plans, and regular forecasts of sales, receipts, gross margin, and inventory positions across various timeframes and categories.\nConduct detailed analyses to support strategic initiatives and regularly review business performance, providing actionable insights and recommendations for improvement.\nUnderstand and anticipate customer behavior and market trends to influence demand and adjust category vision and strategies accordingly.\nPerform detailed vendor analysis to support and inform negotiations.\nCommunicate effectively to align and influence cross-functional stakeholders, ensuring collaboration with Allocation, Finance, Marketing, and Operations teams to meet collective goals.\nDrive initiatives aimed at maximizing sales potential and continuously seek opportunities to improve overall business performance.\nRun financial modeling to support informed buying decisions, incorporating assumptions, expectations, and known risks.\nEnsure structured reporting deliverables are met, evaluating reports for accuracy, performance efficiency, and adherence to best practices.\nProvide timely and accurate re-projections based on current trends to effectively manage inventory and drive margin.\nInterface with key departments to ensure cross-functional goals are met.\nExhibit initiative to look beyond the everyday business to identify opportunities to maximize sales potential.\nPerform all other duties as assigned, demonstrating flexibility and adaptability to changing business needs and expectations.\n"},{"text":"What you bring to the table:","content":"\nBachelor’s degree in Merchandising, Finance, Business, Accounting or similar field or equivalent experience. \n3-5 years’ experience in merchandise planning, inventory management, analytics, planning, business management, omni-channel merchandising, or related area. \nVery strong analytically with strong communications and presentation skills; ability to present complex information to various audiences.\nExcellent attention to detail, organizational skills, time management, and influencing cross functionally. \nStrong executive presence with the ability to partner and challenge simultaneously. \nProficient in Microsoft Applications (i.e., Excel, PowerPoint, Word). \nEntrepreneurial spirit - excited by the challenges that come along with building brands. \n"},{"text":"Full-Time Benefit + Perks:","content":"\nMedical/Dental/Vision Health Plans\nLong-term Disability \nLife Insurance\n401k and Roth IRA Plans \nPaid Parental Leave\nOpen PTO policy\nEmployee discounts on our amazing products!\n"}],"salaryRange":{"max":110000,"currency":"USD","interval":"per-year-salary","min":90000},"text":"Demand Planner","country":"US","workplaceType":"hybrid","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"Rowan’s Demand Planner, reporting directly to the Director of Inventory Management, will be data and process driven and be expected to drive sales growth and profitability using analytics, historical trends, and industry knowledge to help develop item, category, assortment and brand level merchandise sales and buy plans. This role requires the ability to influence both peers and managers at all levels of the business. Accountability for analysis of the business and the development of future strategies that support financial targets is a key component of this role. A successful candidate enjoys working with a team in a fast-paced environment and is passionate about retail.
","descriptionBodyPlain":"Rowan’s Demand Planner, reporting directly to the Director of Inventory Management, will be data and process driven and be expected to drive sales growth and profitability using analytics, historical trends, and industry knowledge to help develop item, category, assortment and brand level merchandise sales and buy plans. This role requires the ability to influence both peers and managers at all levels of the business. Accountability for analysis of the business and the development of future strategies that support financial targets is a key component of this role. A successful candidate enjoys working with a team in a fast-paced environment and is passionate about retail. \n","hostedUrl":"https://jobs.lever.co/heyrowan/27d06840-4354-4ddc-830e-6465c252226c","applyUrl":"https://jobs.lever.co/heyrowan/27d06840-4354-4ddc-830e-6465c252226c/apply"},{"additionalPlain":"About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"HQ","location":"Larchmont, NY","team":"Operations","allLocations":["Larchmont, NY","New York, NY"]},"createdAt":1779304805473,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nThe Merchandise Assistant supports the execution of Rowan’s jewelry and ear piercing assortment\nstrategy through strong organization, reporting, sample management, and cross-functional coordination.\nThis role reports directly to the CSCO and plays a critical role in supporting product launches, assortment\nupdates, inventory tracking, vendor communication, and merchandising operations.\nThe ideal candidate is highly detail-oriented, organized, analytical, and passionate about fashion, jewelry,\nand customer experience. This individual will help ensure smooth execution across vendor product\ndevelopment, merchandising, studio communication, and assortment management while gaining\nexposure to buying and product strategy.\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
The Merchandise Assistant supports the execution of Rowan’s jewelry and ear piercing assortment
strategy through strong organization, reporting, sample management, and cross-functional coordination.
This role reports directly to the CSCO and plays a critical role in supporting product launches, assortment
updates, inventory tracking, vendor communication, and merchandising operations.
The ideal candidate is highly detail-oriented, organized, analytical, and passionate about fashion, jewelry,
and customer experience. This individual will help ensure smooth execution across vendor product
development, merchandising, studio communication, and assortment management while gaining
exposure to buying and product strategy.
","id":"318214fb-2142-494c-baf3-1872e94ea903","lists":[{"text":"Merchandising & Product Execution","content":"● Responsible for new item and SKU creation and setup, ongoing item maintenance and updates,
ensuring data accuracy across systems, seasonal PO creation and management, PO revisions
and vendor coordination, cross-functional communication with merchandising, planning, sourcing,
and operations teams, and supporting launch readiness and inventory accuracy.
● Support execution of seasonal assortment launches and product rollouts across studios and
ecommerce.
● Assist in coordinating with vendors on product development timelines, deliveries, costing updates,
and sample tracking.
● Maintain accurate product information, assortment trackers, launch calendars, and merchandising
documents.
● Review studio ramp photos to ensure assortment and merchandising compliance for new
launches.
● Support weekly communication updates to studio operations, marketing, and creative teams
regarding deliveries, replenishment timing, and assortment changes.
● Assist with inventory monitoring and replenishment tracking to help maintain in-stock levels.
● Track and organize product samples, ensuring the sample closet remains organized, accurate,
and accessible at all times.
● Support vendor outreach and sourcing initiatives for new suppliers and product opportunities.
● Assist with managing sample budgets and tracking development expenses.
"},{"text":"Reporting & Analysis","content":"● Pull and maintain weekly and monthly sales reporting through DOMO and other internal systems.● Support analysis of selling trends, customer purchasing behavior, and assortment performance.
● Assist in preparing monthly reporting on product performance, sell-through, and key
merchandising KPIs.
● Help maintain reporting related to margin, inventory levels, stock turnover, and assortment
productivity.
● Compile competitive research and trend analysis to support future product assortments and
launches.
"},{"text":"Cross Functional Support","content":"● Partner closely with marketing and creative teams to coordinate product selection for campaigns,
launches, and promotional assets.
● Prepare product knowledge decks, launch materials, and studio communications for new
collections.
● Support preparation of executive presentations and assortment recaps for leadership meetings.
● Coordinate with studio teams to gather customer feedback and assortment insights from the field.
● Participate in studio visits and competitive shopping to better understand customer preferences
and market trends.
"},{"text":"Trend & Market Research","content":"● Stay informed on jewelry, piercing, and fashion accessory trends.
● Monitor competitors, emerging brands, and customer preferences to support merchandising
recommendations.
● Research materials, metals, and jewelry trends to support future assortment opportunities.
"},{"text":"What You Offer:","content":"● Bachelor’s degree in Fashion Merchandising, Business, Marketing, or related field preferred.
● 1–2 years of experience in merchandising, buying, retail operations, or fashion/accessories.
● Strong organizational skills with exceptional attention to detail.
● Analytical mindset with comfort working in spreadsheets and retail reporting.
● Proficiency in Google Suite (Sheets, Docs, Gmail, Calendar) and Excel.
● Strong communication and cross-functional coordination skills.
● Passion for jewelry, fashion, and customer experience.
● Ability to manage multiple projects and deadlines in a fast-paced environment.
● Familiarity with Shopify, NetSuite, DOMO, or other retail systems is a plus.
● Interest in jewelry materials, piercing trends, and merchandising strategy preferred.
"},{"text":"Full-Time Benefits + Perks:","content":"● Competitive salary and bonus structure.
● Unlimited PTO for full-time employees.
● Medical/Dental/Vision Health Plans for full time employees.
● Employee Assistance Program (EAP) Resources.
● 401k and Roth IRA Plans.
● Generous employee discounts on our amazing products and services!
● Team Member Referral Bonus plan for Studio positions.
"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","min":65000,"max":68000},"text":"Merchandise Assistant","country":"US","workplaceType":"hybrid","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"The Merchandise Assistant supports the execution of Rowan’s jewelry and ear piercing assortment
strategy through strong organization, reporting, sample management, and cross-functional coordination.
This role reports directly to the CSCO and plays a critical role in supporting product launches, assortment
updates, inventory tracking, vendor communication, and merchandising operations.
The ideal candidate is highly detail-oriented, organized, analytical, and passionate about fashion, jewelry,
and customer experience. This individual will help ensure smooth execution across vendor product
development, merchandising, studio communication, and assortment management while gaining
exposure to buying and product strategy.
","descriptionBodyPlain":"The Merchandise Assistant supports the execution of Rowan’s jewelry and ear piercing assortment\nstrategy through strong organization, reporting, sample management, and cross-functional coordination.\nThis role reports directly to the CSCO and plays a critical role in supporting product launches, assortment\nupdates, inventory tracking, vendor communication, and merchandising operations.\nThe ideal candidate is highly detail-oriented, organized, analytical, and passionate about fashion, jewelry,\nand customer experience. This individual will help ensure smooth execution across vendor product\ndevelopment, merchandising, studio communication, and assortment management while gaining\nexposure to buying and product strategy.\n","hostedUrl":"https://jobs.lever.co/heyrowan/318214fb-2142-494c-baf3-1872e94ea903","applyUrl":"https://jobs.lever.co/heyrowan/318214fb-2142-494c-baf3-1872e94ea903/apply"},{"additionalPlain":"Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).\n","additional":"\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Long Beach, CA","team":"Studio Management","allLocations":["Long Beach, CA"]},"createdAt":1778878777153,"descriptionPlain":"About Rowan:\n \nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! \n","description":"About Rowan:
\n
\nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
","id":"4aa5a894-7840-4800-ac93-5cbd7f50ec1d","lists":[{"text":"About This Role:","content":"\nThe Clinical Studio Manager (CSM) pierces, oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Clinical Studio Manager candidate will be a strong Rowan Nurse with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Clinical Studio Manager to join our team and oversee our 2nd & PCH studio location.\n"},{"text":"Key Responsibilities:","content":"\n \n\nPiercing:
\n\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff in partnership with District Manager within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n\nTraining + Development:
\n\nMentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"What You Offer:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n\n
\nWork Expectations:
\n\nFull-time schedule: 5 full days per week.\nWeekend availability: 3 weekends per month.\n"},{"text":"Benefits + Perks:","content":"\nAnnual Base Salary between $75,000 - $85,000. This role is eligible for the Studio Manager Monthly bonus program as well as earned tips!\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":75000,"max":85000,"currency":"USD","interval":"per-year-salary"},"text":"Nurse Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About Rowan:
\n
\nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
","descriptionBodyPlain":"About Rowan:\n \nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! \n","hostedUrl":"https://jobs.lever.co/heyrowan/4aa5a894-7840-4800-ac93-5cbd7f50ec1d","applyUrl":"https://jobs.lever.co/heyrowan/4aa5a894-7840-4800-ac93-5cbd7f50ec1d/apply"},{"additionalPlain":"Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).\n","additional":"\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Chestnut Hill, MA","team":"Studio Management","allLocations":["Chestnut Hill, MA","Torrance, CA"]},"createdAt":1777382382508,"descriptionPlain":"About Rowan:\n \nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! \n","description":"About Rowan:
\n
\nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
","id":"4acab191-e90e-407b-b576-da08cdb2fa74","lists":[{"text":"About This Role:","content":"\nThe Clinical Studio Manager (CSM) pierces, oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Clinical Studio Manager candidate will be a strong Rowan Nurse with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Clinical Studio Manager to join our team and oversee our Chestnut Hill studio location.\n"},{"text":"Key Responsibilities:","content":"\n \n\nPiercing:
\n\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff in partnership with District Manager within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n\nTraining + Development:
\n\nMentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"What You Offer:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n\n
\nWork Expectations:
\n\nFull-time schedule: 5 full days per week.\nWeekend availability: 3 weekends per month.\n"},{"text":"Benefits + Perks:","content":"\nAnnual Base Salary between $65,000 - $75,000. This role is eligible for the Studio Manager Monthly bonus program as well as earned tips!\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"text":"Nurse Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About Rowan:
\n
\nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
","descriptionBodyPlain":"About Rowan:\n \nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! \n","hostedUrl":"https://jobs.lever.co/heyrowan/4acab191-e90e-407b-b576-da08cdb2fa74","applyUrl":"https://jobs.lever.co/heyrowan/4acab191-e90e-407b-b576-da08cdb2fa74/apply"},{"additionalPlain":"Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).\n","additional":"\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Torrance, CA","team":"Studio Management","allLocations":["Torrance, CA"]},"createdAt":1773422003792,"descriptionPlain":"About Rowan:\n \nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! \n","description":"About Rowan:
\n
\nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
","id":"9bc570cf-10ef-4178-b097-4a06d1bc9bf5","lists":[{"text":"About This Role:","content":"\nThe Clinical Studio Manager (CSM) pierces, oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Clinical Studio Manager candidate will be a strong Rowan Nurse with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Clinical Studio Manager to join our team and oversee our Del Amo Shopping Center studio location.\n"},{"text":"Key Responsibilities:","content":"\n \n\nPiercing:
\n\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff in partnership with District Manager within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n\nTraining + Development:
\n\nMentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"What You Offer:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n\n
\nWork Expectations:
\n\nFull-time schedule: 5 full days per week.\nWeekend availability: 3 weekends per month.\n"},{"text":"Benefits + Perks:","content":"\nAnnual Base Salary between $75,000 - $80,000. This role is eligible for the Studio Manager Monthly bonus program as well as earned tips!\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":75000,"max":85000,"currency":"USD","interval":"per-year-salary"},"text":"Nurse Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About Rowan:
\n
\nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
","descriptionBodyPlain":"About Rowan:\n \nAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! \n","hostedUrl":"https://jobs.lever.co/heyrowan/9bc570cf-10ef-4178-b097-4a06d1bc9bf5","applyUrl":"https://jobs.lever.co/heyrowan/9bc570cf-10ef-4178-b097-4a06d1bc9bf5/apply"},{"additionalPlain":"About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time or Full-Time","department":"Studio | Brick + Mortar","location":"Katy, TX","team":"Piercing Studio Nurses","allLocations":["Katy, TX"]},"createdAt":1779824536844,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","id":"1170bda3-2009-4b34-8302-f429ae511316","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/heyrowan/1170bda3-2009-4b34-8302-f429ae511316","applyUrl":"https://jobs.lever.co/heyrowan/1170bda3-2009-4b34-8302-f429ae511316/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Greensboro, NC","team":"Piercing Studio Nurses","allLocations":["Greensboro, NC"]},"createdAt":1778254028255,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"13ce3de5-f5a8-48b0-bb77-14d2a2c5ffcd","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/13ce3de5-f5a8-48b0-bb77-14d2a2c5ffcd","applyUrl":"https://jobs.lever.co/heyrowan/13ce3de5-f5a8-48b0-bb77-14d2a2c5ffcd/apply"},{"additionalPlain":"About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time or Full-Time","department":"Studio | Brick + Mortar","location":"Estero, FL","team":"Piercing Studio Nurses","allLocations":["Estero, FL"]},"createdAt":1780505279620,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"19056f49-d0c9-408e-bac9-3a6b07986419","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/19056f49-d0c9-408e-bac9-3a6b07986419","applyUrl":"https://jobs.lever.co/heyrowan/19056f49-d0c9-408e-bac9-3a6b07986419/apply"},{"additionalPlain":"About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Jacksonville, FL","team":"Piercing Studio Nurses","allLocations":["Jacksonville, FL"]},"createdAt":1778254222337,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"1b167189-9ed6-4d53-b40f-ea861af7aa1f","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location.\nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/1b167189-9ed6-4d53-b40f-ea861af7aa1f","applyUrl":"https://jobs.lever.co/heyrowan/1b167189-9ed6-4d53-b40f-ea861af7aa1f/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Somerville, MA","team":"Piercing Studio Nurses","allLocations":["Somerville, MA"]},"createdAt":1779810314085,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"231d7911-9a6a-4c76-8af8-421f392f780f","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/231d7911-9a6a-4c76-8af8-421f392f780f","applyUrl":"https://jobs.lever.co/heyrowan/231d7911-9a6a-4c76-8af8-421f392f780f/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time or Full-Time","department":"Studio | Brick + Mortar","location":"Orlando, FL","team":"Piercing Studio Nurses","allLocations":["Orlando, FL"]},"createdAt":1780084148436,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n\nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"36817707-1192-40d9-a993-f77b9ef01904","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n\nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/36817707-1192-40d9-a993-f77b9ef01904","applyUrl":"https://jobs.lever.co/heyrowan/36817707-1192-40d9-a993-f77b9ef01904/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Closter, NJ","team":"Piercing Studio Nurses","allLocations":["Closter, NJ"]},"createdAt":1780928059917,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"3aea7f2e-065f-49b7-bf68-96448da65812","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location.\nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/3aea7f2e-065f-49b7-bf68-96448da65812","applyUrl":"https://jobs.lever.co/heyrowan/3aea7f2e-065f-49b7-bf68-96448da65812/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Chestnut Hill, MA","team":"Piercing Studio Nurses","allLocations":["Chestnut Hill, MA"]},"createdAt":1780073812822,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"3bcc2081-15d1-440d-8c40-3824fa9fcc0e","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nFull-time new hires are eligible for a sign-on bonus. Bonus amount and payout schedule will be discussed during the interview process. Eligibility applies to new employees only.\nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/3bcc2081-15d1-440d-8c40-3824fa9fcc0e","applyUrl":"https://jobs.lever.co/heyrowan/3bcc2081-15d1-440d-8c40-3824fa9fcc0e/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Tampa, FL","team":"Piercing Studio Nurses","allLocations":["Tampa, FL"]},"createdAt":1780505654937,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"4aab9734-ab4a-48d1-aee1-63116fa9c937","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/4aab9734-ab4a-48d1-aee1-63116fa9c937","applyUrl":"https://jobs.lever.co/heyrowan/4aab9734-ab4a-48d1-aee1-63116fa9c937/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time or Full-Time","department":"Studio | Brick + Mortar","location":"Long Beach, CA","team":"Piercing Studio Nurses","allLocations":["Long Beach, CA"]},"createdAt":1779482435015,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"4ab78bc3-be5b-4e98-9949-b4c6bbb5b959","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $38-63 per hour, consisting of $38 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/4ab78bc3-be5b-4e98-9949-b4c6bbb5b959","applyUrl":"https://jobs.lever.co/heyrowan/4ab78bc3-be5b-4e98-9949-b4c6bbb5b959/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
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\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Houston, TX","team":"Piercing Studio Nurses","allLocations":["Houston, TX"]},"createdAt":1780328900755,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager at our CityCentre location, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager at our CityCentre studio, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"4bb916d6-b0fc-4258-aa15-b6c6de28c7b5","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager at our CityCentre studio, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager at our CityCentre location, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/4bb916d6-b0fc-4258-aa15-b6c6de28c7b5","applyUrl":"https://jobs.lever.co/heyrowan/4bb916d6-b0fc-4258-aa15-b6c6de28c7b5/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Greenville, SC","team":"Piercing Studio Nurses","allLocations":["Greenville, SC"]},"createdAt":1780505553564,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"4e2dacd5-248c-4f1b-b8f4-c25258b552c6","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/4e2dacd5-248c-4f1b-b8f4-c25258b552c6","applyUrl":"https://jobs.lever.co/heyrowan/4e2dacd5-248c-4f1b-b8f4-c25258b552c6/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Edison, NJ","team":"Piercing Studio Nurses","allLocations":["Edison, NJ"]},"createdAt":1780938978540,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"53ddb919-4414-47ce-a7a2-6f2b3428f5aa","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/53ddb919-4414-47ce-a7a2-6f2b3428f5aa","applyUrl":"https://jobs.lever.co/heyrowan/53ddb919-4414-47ce-a7a2-6f2b3428f5aa/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time or Full-Time","department":"Studio | Brick + Mortar","location":"Virginia Beach, VA","team":"Piercing Studio Nurses","allLocations":["Virginia Beach, VA"]},"createdAt":1779393700577,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"56805e3e-4416-4e79-bd39-7e2d1c9e70a9","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $26-51 per hour, consisting of $26 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/56805e3e-4416-4e79-bd39-7e2d1c9e70a9","applyUrl":"https://jobs.lever.co/heyrowan/56805e3e-4416-4e79-bd39-7e2d1c9e70a9/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Friendswood, TX","team":"Piercing Studio Nurses","allLocations":["Friendswood, TX","Houston, TX"]},"createdAt":1780322806386,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager at our Baybrook Mall studio, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"5bb754c9-47d5-4bdb-b37d-1064275cbafa","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager at our Baybrook Mall studio, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/5bb754c9-47d5-4bdb-b37d-1064275cbafa","applyUrl":"https://jobs.lever.co/heyrowan/5bb754c9-47d5-4bdb-b37d-1064275cbafa/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Wayne, NJ","team":"Piercing Studio Nurses","allLocations":["Wayne, NJ"]},"createdAt":1780938937730,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"64c646dc-d774-48b4-965c-ac78c40cd886","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\n\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.
\n\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/64c646dc-d774-48b4-965c-ac78c40cd886","applyUrl":"https://jobs.lever.co/heyrowan/64c646dc-d774-48b4-965c-ac78c40cd886/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Huntsville, AL","team":"Piercing Studio Nurses","allLocations":["Huntsville, AL"]},"createdAt":1780071216990,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"64ec3101-02d9-4c9a-83e3-1803a780921b","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/64ec3101-02d9-4c9a-83e3-1803a780921b","applyUrl":"https://jobs.lever.co/heyrowan/64ec3101-02d9-4c9a-83e3-1803a780921b/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Raleigh, NC","team":"Piercing Studio Nurses","allLocations":["Raleigh, NC"]},"createdAt":1780347817201,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"6c77dce1-9c02-4f46-a23b-4a664b0673a3","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location.\nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/6c77dce1-9c02-4f46-a23b-4a664b0673a3","applyUrl":"https://jobs.lever.co/heyrowan/6c77dce1-9c02-4f46-a23b-4a664b0673a3/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
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\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Gaithersburg, MD","team":"Piercing Studio Nurses","allLocations":["Gaithersburg, MD"]},"createdAt":1780424205219,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"6ff0a29e-0f18-4a81-aba1-65bdd1ec5f8b","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $29-54 per hour, consisting of $29 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location.\nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/6ff0a29e-0f18-4a81-aba1-65bdd1ec5f8b","applyUrl":"https://jobs.lever.co/heyrowan/6ff0a29e-0f18-4a81-aba1-65bdd1ec5f8b/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Omaha, NE","team":"Piercing Studio Nurses","allLocations":["Omaha, NE","West Omaha, NE"]},"createdAt":1779975576958,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"87ab8463-9938-49ae-8bf5-6ea4a94754c5","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $26-51 per hour, consisting of $26 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/87ab8463-9938-49ae-8bf5-6ea4a94754c5","applyUrl":"https://jobs.lever.co/heyrowan/87ab8463-9938-49ae-8bf5-6ea4a94754c5/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Richmond, VA","team":"Piercing Studio Nurses","allLocations":["Richmond, VA"]},"createdAt":1780938884378,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"997f9015-6443-4b5f-a276-7ffa6bbd90ca","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $26-51 per hour, consisting of $26 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/997f9015-6443-4b5f-a276-7ffa6bbd90ca","applyUrl":"https://jobs.lever.co/heyrowan/997f9015-6443-4b5f-a276-7ffa6bbd90ca/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time or Full-Time","department":"Studio | Brick + Mortar","location":"Nashville, TN","team":"Piercing Studio Nurses","allLocations":["Nashville, TN"]},"createdAt":1779393676387,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"9e3e00a8-168a-4862-9471-f909efe2ff6e","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/9e3e00a8-168a-4862-9471-f909efe2ff6e","applyUrl":"https://jobs.lever.co/heyrowan/9e3e00a8-168a-4862-9471-f909efe2ff6e/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Lone Tree, CO","team":"Piercing Studio Nurses","allLocations":["Lone Tree, CO"]},"createdAt":1780070973327,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"a8a67236-c13b-4816-8b1c-c46dec32cb3a","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $26-51 per hour, consisting of $26 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. Ongoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/a8a67236-c13b-4816-8b1c-c46dec32cb3a","applyUrl":"https://jobs.lever.co/heyrowan/a8a67236-c13b-4816-8b1c-c46dec32cb3a/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Short Hills, NJ","team":"Piercing Studio Nurses","allLocations":["Short Hills, NJ"]},"createdAt":1780505637823,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"b09de529-0da1-4ea2-9e3e-4214d89479f3","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/b09de529-0da1-4ea2-9e3e-4214d89479f3","applyUrl":"https://jobs.lever.co/heyrowan/b09de529-0da1-4ea2-9e3e-4214d89479f3/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Pittsburgh, PA","team":"Piercing Studio Nurses","allLocations":["Pittsburgh, PA"]},"createdAt":1780669262193,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"b4149816-041e-4909-a0ea-a8c89414ce9c","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $26-51 per hour, consisting of $26 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/b4149816-041e-4909-a0ea-a8c89414ce9c","applyUrl":"https://jobs.lever.co/heyrowan/b4149816-041e-4909-a0ea-a8c89414ce9c/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Atlanta, GA","team":"Piercing Studio Nurses","allLocations":["Atlanta, GA"]},"createdAt":1779979253777,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"b67cb435-e845-41db-b27f-6a2a001f28db","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $23-48 per hour, consisting of $23 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location.\nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/b67cb435-e845-41db-b27f-6a2a001f28db","applyUrl":"https://jobs.lever.co/heyrowan/b67cb435-e845-41db-b27f-6a2a001f28db/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
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\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Durham, NC","team":"Piercing Studio Nurses","allLocations":["Durham, NC"]},"createdAt":1780938995775,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"baa40b1d-bf86-4b03-a38b-a0bbb1a46ebc","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/baa40b1d-bf86-4b03-a38b-a0bbb1a46ebc","applyUrl":"https://jobs.lever.co/heyrowan/baa40b1d-bf86-4b03-a38b-a0bbb1a46ebc/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time or Full-Time","department":"Studio | Brick + Mortar","location":"Lynwood, Washington","team":"Piercing Studio Nurses","allLocations":["Lynwood, Washington"]},"createdAt":1780505591930,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"c331bdb0-a930-43ae-bda0-dc41c6d7730a","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $40-65 per hour, consisting of $40 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/c331bdb0-a930-43ae-bda0-dc41c6d7730a","applyUrl":"https://jobs.lever.co/heyrowan/c331bdb0-a930-43ae-bda0-dc41c6d7730a/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time or Full-Time","department":"Studio | Brick + Mortar","location":"Brookfield, WI","team":"Piercing Studio Nurses","allLocations":["Brookfield, WI"]},"createdAt":1780666716674,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"d0bce4fd-ef1e-4b41-93b1-bc31dd55a1d1","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $26-51 per hour, consisting of $26 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/d0bce4fd-ef1e-4b41-93b1-bc31dd55a1d1","applyUrl":"https://jobs.lever.co/heyrowan/d0bce4fd-ef1e-4b41-93b1-bc31dd55a1d1/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time or Full-Time","department":"Studio | Brick + Mortar","location":"San Diego, CA","team":"Piercing Studio Nurses","allLocations":["San Diego, CA"]},"createdAt":1779482238410,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"d99abcd1-4319-46b5-8b84-42586bacf76d","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $38-63 per hour, consisting of $38 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/d99abcd1-4319-46b5-8b84-42586bacf76d","applyUrl":"https://jobs.lever.co/heyrowan/d99abcd1-4319-46b5-8b84-42586bacf76d/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Pittsburgh, PA","team":"Piercing Studio Nurses","allLocations":["Pittsburgh, PA"]},"createdAt":1780505607680,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"de7704d5-6f98-4ee5-99eb-7bf231aeadb8","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $26-51 per hour, consisting of $26 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/de7704d5-6f98-4ee5-99eb-7bf231aeadb8","applyUrl":"https://jobs.lever.co/heyrowan/de7704d5-6f98-4ee5-99eb-7bf231aeadb8/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Bridgewater, NJ","team":"Piercing Studio Nurses","allLocations":["Bridgewater, NJ"]},"createdAt":1780505623361,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"f1a0f5d8-dc37-48ef-8c39-81affa96d421","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/f1a0f5d8-dc37-48ef-8c39-81affa96d421","applyUrl":"https://jobs.lever.co/heyrowan/f1a0f5d8-dc37-48ef-8c39-81affa96d421/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time or Full-Time","department":"Studio | Brick + Mortar","location":"Palo Alto, CA","team":"Piercing Studio Nurses","allLocations":["Palo Alto, CA"]},"createdAt":1780083904100,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"fdcc9a5e-ebb5-42a3-bddc-16f6a2037274","lists":[{"text":"Customer Service:","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $44-69 per hour, consisting of $44 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/fdcc9a5e-ebb5-42a3-bddc-16f6a2037274","applyUrl":"https://jobs.lever.co/heyrowan/fdcc9a5e-ebb5-42a3-bddc-16f6a2037274/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Denver, CO","team":"Piercing Studio Nurses","allLocations":["Denver, CO"]},"createdAt":1780666697861,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"fe50edf2-0262-4869-9216-cc46d1b1bdea","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $26-51 per hour, consisting of $26 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location. \nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/fe50edf2-0262-4869-9216-cc46d1b1bdea","applyUrl":"https://jobs.lever.co/heyrowan/fe50edf2-0262-4869-9216-cc46d1b1bdea/apply"},{"additionalPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n\n\nAbout Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Burlington, MA","team":"Piercing Studio Nurses","allLocations":["Burlington, MA"]},"createdAt":1780938960670,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nAbout This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","id":"00664df4-c56f-4484-ae2e-155c62e5b3d9","lists":[{"text":"Customer Service: ","content":"\nCreate magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.\nEnsure customer's safety and comfort and smooth flow of customer care.\nProvide confident, clear, and professional communication with clients throughout their entire piercing experience.\nCreate a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.\nEducate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.\nConduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.\nActively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.\nMaintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.\nUse your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. \n"},{"text":"Studio Support:","content":"\nCollaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.\nFlexibility to fill shifts as needed.\nMay mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.\nStay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.\n"},{"text":"Inventory and Supplies:","content":"\nEnsure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.\nEnsure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.\n"},{"text":"Studio Operations:","content":"\nFollow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.\n"},{"text":"Sales:","content":"\nEnsure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.\nEducate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.\n"},{"text":"Reporting and Communication:","content":"\nQuickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.\n"},{"text":"What you bring to the table:","content":"\nRequired Certifications: Active RN or LPN/LVN License.\nApplicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.\nProfessional and engaging customer care approach.\nWarm, friendly, team player with an entrepreneurial spirit.\nExcited to create celebratory, memorable experiences for our customers.\nSkilled in providing both technical and non-technical information to customers and community members.\nInterest in working in a retail environment with sales goals.\nObsessive attention to detail.\nAvailability to work a flexible schedule, including during peak times such as holidays and weekends.\nOpen to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.\nDedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.\n"},{"text":"Nurse Benefits & Perks: ","content":"\nCompensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!\nWhile Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location.\nFull-time new hires are eligible for a sign-on bonus. Bonus amount and payout schedule will be discussed during the interview process. Eligibility applies to new employees only.\nOngoing training and career pathways to grow your nursing career at Rowan.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"text":"Piercing Studio Nurse - Sign-On Bonus Available!","country":"US","workplaceType":"onsite","opening":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"About This Role:
\n
\nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
\n
\nWhat you’ll do:
","descriptionBodyPlain":"About This Role:\n \nRowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!\n \nWhat you’ll do:\n","hostedUrl":"https://jobs.lever.co/heyrowan/00664df4-c56f-4484-ae2e-155c62e5b3d9","applyUrl":"https://jobs.lever.co/heyrowan/00664df4-c56f-4484-ae2e-155c62e5b3d9/apply"},{"additionalPlain":"About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. \n \nCheck us out on CNBC's How I Made It\nCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)\n \nHow Rowan Has Created a New Pathway for Nurses \n \nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"HQ","location":"New York, NY","team":"Human Resources","allLocations":["New York, NY","Boston, MA","Philadelphia, PA"]},"createdAt":1776988766930,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
\n
Reporting to the Chief People Officer, Rowan’s Regional Human Resources Business Partner will serve as a crucial link between the HR team and the field. This remote based position will provide dedicated HR guidance and support to an entire region of Rowan employees, including the entire employee life cycle in our Studios, such as, but not limited, to employee relations, performance management, training, engagement, career development and compliance.
\n
This position, along with the entire HR team, will champion the company's culture, values & practices to maintain Rowan’s place as an employer of choice. The ideal candidate will have a minimum of 3 years’ experience successfully supporting general human resources functions and will have a desire to continue to grow their HR skill set.
\n
\n
Strategic Business Partner
\n
\n- \n
Be a strategic business partner to one of Rowan’s Regional General Managers, providing guidance on how to navigate and manage people matters with an eye towards advancing enterprise wide growth objectives.
\n \n- \n
Routinely meet with field management within the region to identify and manage regional business needs and trends across the employee spectrum.
\n \n- \n
Collaborate with other Regional HR Business Partners to proactively identify opportunities for continuous improvement
\n \n- \n
Partner with cross-functional leaders to develop and execute solutions to improve HR and Operational compliance.
\n \n- \n
Build strong relationships with field leadership through regular touchpoints to understand team dynamics, challenges, and opportunities.
\n \n\n
\nEmployee Relations
\n\n- \n
Be well versed in company policies and benefits, and provide support to field teams in understanding and enforcing compliance.
\n \n- \n
Serve as regional HR compliance expert by developing deep knowledge of state and local workplace laws, exercising professional judgment on when to escalate issues for further legal support.
\n \n- \n
Conduct thorough and timely investigations into employee concerns or policy violations, and recommend appropriate outcomes in alignment with company standards.
\n \n- \n
Serve as the primary point of contact for the region's employee relations matters, including disciplinary actions and performance management guidance, ensuring fair and consistent application of policies.
\n \n\n\n- \n
Conduct compliance audits and provide recommendations and training to improve compliance with HR policies.
\n \n- \n
Support field HR communications, including policy changes, change management, organizational announcements, etc.
\n \n\n
\nEmployee Development
\n\n- \n
Develop a deep understanding of the nurse labor market and hiring trends for existing and new studios, in partnership with the recruiting team.
\n \n- \n
Actively be part of the recruiting process for all field management positions, including conducting first round interviews as business need dictates or by being part of an interview panel for key positions.
\n \n- \n
Partner with Studio Managers and District Managers to ensure newly hired or promoted employees receive appropriate onboarding and training, consistent with procedures and programs developed centrally.
\n \n- \n
Partner with regional and district management on workforce planning, succession planning, and career development programs.
\n \n- \n
Support performance management processes, including goal setting, feedback, and annual review cycles.
\n \n- \n
Conduct HR Training to Field Leadership including but not limited to HR processes and procedures, employment laws, recruiting, etc.
\n \n\n
\nEmployee Lifecycle
\n\n- \n
Oversee the region(s) day-to-day HR support across the employee lifecycle, including onboarding, job changes, promotions, relocations, leaves of absence, and exits.
\n \n- \n
Conduct exit interviews, analyze trends, and share insights with leadership to inform retention and engagement strategies.
\n \n- \n
Manage and support cyclical HR processes such as performance review cycles, compliance requirements, and other recurring programs.
\n \n- \n
Provide guidance to employees on benefits, payroll, and leave-related inquiries, escalating issues as needed.
\n \n- \n
Ensure accuracy and timeliness of employee data and transactions within HR systems, maintaining strong data integrity across the organization.
\n \n- \n
Follow up and track all aspects of employment, such as completing employment forms, conducting orientations and notifying departments of new hire start date
\n \n\n
\nOperational Excellence
\n\n- \n
Manage and analyze HR metrics for the region, providing regular reporting and insights to HR and business leadership.
\n \n- \n
Support field HR communications such as policy, program, and benefits updates; change management communications; organizational announcements, etc. by collaborating with the HR team and Field Leadership as communications require.
\n \n- \n
Strengthen employee engagement by using data informed results and continuous listening insights to implement targeted strategies that support a positive, high‑performance culture.
\n \n- \n
Ensure accurate and timely updates in HRIS systems and maintain employee records.
\n \n- \n
Ensure compliance with federal, state, and local labor regulations.
\n \n\nAnd other duties as assigned
\n
\n
\n- \n
3+ years Human Resources or equivalent experience preferred, within a multi-state organization.
\n \n- \n
BA/BS, preferably in Human Resources or related field, or equivalent experience
\n \n- \n
HR Certification (PHR, SHRM-CP) credential preferred.
\n \n- \n
Experience in retail or service-based environments preferred.
\n \n- \n
Well versed in employee relations and handling difficult employment matters
\n \n- \n
Excellent judgment and executive presence, understanding need for confidentiality given access and exposure to confidential and sensitive information;
\n \n- \n
Exemplifies high standards of honesty, integrity and discretion
\n \n- \n
Clear and effective written and verbal communication and strong interpersonal skills
\n \n- \n
Excellent organizational skills; ability to prioritize multiple tasks/projects; strong attention to detail.
\n \n- \n
Thrives in a fast-paced environment
\n \n- \n
Ability to work independently as well as collaboratively
\n \n- \n
Proficient with Google Docs, Microsoft Office Suite or related software
\n \n\n
We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"\n
Reporting to the Chief People Officer, Rowan’s Regional Human Resources Business Partner will serve as a crucial link between the HR team and the field. This remote based position will provide dedicated HR guidance and support to an entire region of Rowan employees, including the entire employee life cycle in our Studios, such as, but not limited, to employee relations, performance management, training, engagement, career development and compliance.
\n
This position, along with the entire HR team, will champion the company's culture, values & practices to maintain Rowan’s place as an employer of choice. The ideal candidate will have a minimum of 3 years’ experience successfully supporting general human resources functions and will have a desire to continue to grow their HR skill set.
\n
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
\n
\n\n\n
\n\n
\nImportant note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Full-Time","department":"HQ","location":"California","team":"Human Resources","allLocations":["California"]},"createdAt":1776988305542,"descriptionPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n\n\nReporting to the Chief People Officer, Rowan’s Regional Human Resources Business Partner will serve as a crucial link between the HR team and the field. This remote based position will provide dedicated HR guidance and support to an entire region of Rowan employees, including the entire employee life cycle in our Studios, such as, but not limited, to employee relations, performance management, training, engagement, career development and compliance. \n \nThis position, along with the entire HR team, will champion the company's culture, values & practices to maintain Rowan’s place as an employer of choice. The ideal candidate will have a minimum of 3 years’ experience successfully supporting general human resources functions and will have a desire to continue to grow their HR skill set.\n \n","description":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
Reporting to the Chief People Officer, Rowan’s Regional Human Resources Business Partner will serve as a crucial link between the HR team and the field. This remote based position will provide dedicated HR guidance and support to an entire region of Rowan employees, including the entire employee life cycle in our Studios, such as, but not limited, to employee relations, performance management, training, engagement, career development and compliance.
\n
\nThis position, along with the entire HR team, will champion the company's culture, values & practices to maintain Rowan’s place as an employer of choice. The ideal candidate will have a minimum of 3 years’ experience successfully supporting general human resources functions and will have a desire to continue to grow their HR skill set.
\n
","id":"93ee9cf1-5c83-496d-8294-239810a14b9e","lists":[{"text":"What you'll do: ","content":"\n
Strategic Business Partner
\n
\n- \n
Be a strategic business partner to one of Rowan’s Regional General Managers, providing guidance on how to navigate and manage people matters with an eye towards advancing enterprise wide growth objectives.
\n \n- \n
Routinely meet with field management within the region to identify and manage regional business needs and trends across the employee spectrum.
\n \n- \n
Collaborate with other Regional HR Business Partners to proactively identify opportunities for continuous improvement
\n \n- \n
Partner with cross-functional leaders to develop and execute solutions to improve HR and Operational compliance.
\n \n- \n
Build strong relationships with field leadership through regular touchpoints to understand team dynamics, challenges, and opportunities.
\n \n\nEmployee Relations
\n\n- \n
Be well versed in company policies and benefits, and provide support to field teams in understanding and enforcing compliance.
\n \n- \n
Serve as regional HR compliance expert by developing deep knowledge of state and local workplace laws, exercising professional judgment on when to escalate issues for further legal support.
\n \n- \n
Conduct thorough and timely investigations into employee concerns or policy violations, and recommend appropriate outcomes in alignment with company standards.
\n \n- \n
Serve as the primary point of contact for the region's employee relations matters, including disciplinary actions and performance management guidance, ensuring fair and consistent application of policies.
\n \n\n\n- \n
Conduct compliance audits and provide recommendations and training to improve compliance with HR policies.
\n \n- \n
Support field HR communications, including policy changes, change management, organizational announcements, etc.
\n \n\nEmployee Development
\n\n- \n
Develop a deep understanding of the nurse labor market and hiring trends for existing and new studios, in partnership with the recruiting team.
\n \n- \n
Actively be part of the recruiting process for all field management positions, including conducting first round interviews as business need dictates or by being part of an interview panel for key positions.
\n \n- \n
Partner with Studio Managers and District Managers to ensure newly hired or promoted employees receive appropriate onboarding and training, consistent with procedures and programs developed centrally.
\n \n- \n
Partner with regional and district management on workforce planning, succession planning, and career development programs.
\n \n- \n
Support performance management processes, including goal setting, feedback, and annual review cycles.
\n \n- \n
Conduct HR Training to Field Leadership including but not limited to HR processes and procedures, employment laws, recruiting, etc.
\n \n\nEmployee Lifecycle
\n\n- \n
Oversee the region(s) day-to-day HR support across the employee lifecycle, including onboarding, job changes, promotions, relocations, leaves of absence, and exits.
\n \n- \n
Conduct exit interviews, analyze trends, and share insights with leadership to inform retention and engagement strategies.
\n \n- \n
Manage and support cyclical HR processes such as performance review cycles, compliance requirements, and other recurring programs.
\n \n- \n
Provide guidance to employees on benefits, payroll, and leave-related inquiries, escalating issues as needed.
\n \n- \n
Ensure accuracy and timeliness of employee data and transactions within HR systems, maintaining strong data integrity across the organization.
\n \n- \n
Follow up and track all aspects of employment, such as completing employment forms, conducting orientations and notifying departments of new hire start date
\n \n\nOperational Excellence
\n\n- \n
Manage and analyze HR metrics for the region, providing regular reporting and insights to HR and business leadership.
\n \n- \n
Support field HR communications such as policy, program, and benefits updates; change management communications; organizational announcements, etc. by collaborating with the HR team and Field Leadership as communications require.
\n \n- \n
Strengthen employee engagement by using data informed results and continuous listening insights to implement targeted strategies that support a positive, high‑performance culture.
\n \n- \n
Ensure accurate and timely updates in HRIS systems and maintain employee records.
\n \n- \n
Ensure compliance with federal, state, and local labor regulations.
\n \n\nOther duties as assigned
\n
\n
\n- \n
3+ years Human Resources or equivalent experience preferred, within a multi-state organization.
\n \n- \n
BA/BS, preferably in Human Resources or related field, or equivalent experience
\n \n- \n
HR Certification (PHR, SHRM-CP) credential preferred.
\n \n- \n
Experience in retail or service-based environments preferred.
\n \n- \n
Well versed in employee relations and handling difficult employment matters
\n \n- \n
Excellent judgment and executive presence, understanding need for confidentiality given access and exposure to confidential and sensitive information;
\n \n- \n
Exemplifies high standards of honesty, integrity and discretion
\n \n- \n
Clear and effective written and verbal communication and strong interpersonal skills
\n \n- \n
Excellent organizational skills; ability to prioritize multiple tasks/projects; strong attention to detail.
\n \n- \n
Thrives in a fast-paced environment
\n \n- \n
Ability to work independently as well as collaboratively
\n \n- \n
Proficient with Google Docs, Microsoft Office Suite or related software
\n \n\n
We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
","openingPlain":"We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.\n","descriptionBody":"Reporting to the Chief People Officer, Rowan’s Regional Human Resources Business Partner will serve as a crucial link between the HR team and the field. This remote based position will provide dedicated HR guidance and support to an entire region of Rowan employees, including the entire employee life cycle in our Studios, such as, but not limited, to employee relations, performance management, training, engagement, career development and compliance.
\n
\nThis position, along with the entire HR team, will champion the company's culture, values & practices to maintain Rowan’s place as an employer of choice. The ideal candidate will have a minimum of 3 years’ experience successfully supporting general human resources functions and will have a desire to continue to grow their HR skill set.
\n
","descriptionBodyPlain":"Reporting to the Chief People Officer, Rowan’s Regional Human Resources Business Partner will serve as a crucial link between the HR team and the field. This remote based position will provide dedicated HR guidance and support to an entire region of Rowan employees, including the entire employee life cycle in our Studios, such as, but not limited, to employee relations, performance management, training, engagement, career development and compliance. \n \nThis position, along with the entire HR team, will champion the company's culture, values & practices to maintain Rowan’s place as an employer of choice. The ideal candidate will have a minimum of 3 years’ experience successfully supporting general human resources functions and will have a desire to continue to grow their HR skill set.\n \n","hostedUrl":"https://jobs.lever.co/heyrowan/93ee9cf1-5c83-496d-8294-239810a14b9e","applyUrl":"https://jobs.lever.co/heyrowan/93ee9cf1-5c83-496d-8294-239810a14b9e/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Scottsdale, AZ","team":"Retail Store Associates","allLocations":["Scottsdale, AZ"]},"createdAt":1779807920327,"descriptionPlain":"About This Role:\n\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Scottsdale Quarter studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n\nIdeal Availability:\n\nWe are looking for candidates with open and flexible availability to support a variety of shifts as needed.\n","description":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Scottsdale Quarter studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
\n
\n
\nIdeal Availability:
\n
We are seeking candidates with open/flexible availability, with Sunday availability required.
","id":"0e1c2807-67ce-4ed5-952d-f06da6ec312b","lists":[{"text":"What you'll be doing as a Retail Store Associate:","content":"\n \n\nCustomer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Manager and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":15,"max":19},"salaryDescription":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","salaryDescriptionPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n\nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n\n","text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Scottsdale Quarter studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
\n
\n
\nIdeal Availability:
\n
We are seeking candidates with open/flexible availability, with Sunday availability required.
","descriptionBodyPlain":"About This Role:\n\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Scottsdale Quarter studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n\nIdeal Availability:\n\nWe are looking for candidates with open and flexible availability to support a variety of shifts as needed.\n","hostedUrl":"https://jobs.lever.co/heyrowan/0e1c2807-67ce-4ed5-952d-f06da6ec312b","applyUrl":"https://jobs.lever.co/heyrowan/0e1c2807-67ce-4ed5-952d-f06da6ec312b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Cherry Hill, NJ","team":"Retail Store Associates","allLocations":["Cherry Hill, NJ"]},"createdAt":1780604744106,"descriptionPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our American Dream studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n","description":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Cherry Hill Mall studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
\n
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Ideal Availability:
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We are seeking candidates available to work 3–4 days per week, with flexibility to work weekends and holidays as needed.
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Customer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Manager and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":15,"max":19},"salaryDescription":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","salaryDescriptionPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n \n","text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Cherry Hill Mall studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
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\n\n
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\n
\n
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Ideal Availability:
\n
We are seeking candidates available to work 3–4 days per week, with flexibility to work weekends and holidays as needed.
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About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Bridgewater Commons studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","id":"45b608a3-882d-48fc-a026-856580bc351b","lists":[{"text":"What you'll be doing as a Retail Store Associate:","content":"\n \n\nCustomer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Managers and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":15,"max":19},"salaryDescription":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","salaryDescriptionPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n \n","text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Bridgewater Commons studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","descriptionBodyPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Shops at Pembroke Gardens studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n","hostedUrl":"https://jobs.lever.co/heyrowan/45b608a3-882d-48fc-a026-856580bc351b","applyUrl":"https://jobs.lever.co/heyrowan/45b608a3-882d-48fc-a026-856580bc351b/apply"},{"additionalPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n \n","additional":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Larchmont, NY","team":"Retail Store Associates","allLocations":["Larchmont, NY"]},"createdAt":1778781374280,"descriptionPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Larchmont studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n \n \nIdeal Availability:\nWe are seeking candidates with open/flexible availability and flexibility from week to week.\n \n","description":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Larchmont studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
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\n
\n
Ideal Availability:
\n
We are seeking candidates with open/flexible availability and flexibility from week to week.
\n
\n
\n
\n
\n
\n
Customer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Managers, Assistant Managers, and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $17-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"max":19,"currency":"USD","interval":"per-hour-wage","min":17},"text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Larchmont studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
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Ideal Availability:
\n
We are seeking candidates with open/flexible availability and flexibility from week to week.
\n
\n
\n
\n
\n
\n
About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Central Park studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","id":"4f6e248f-a9c6-4452-93b7-28ab1e0005b8","lists":[{"text":"What you'll be doing as a Retail Store Associate:","content":"\n \n\nCustomer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Manager and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":15,"max":19},"salaryDescription":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","salaryDescriptionPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n\nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n\n","text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Central Park studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","descriptionBodyPlain":"About This Role:\n\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Central Park studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting into a Area/Studio Manager and Assistant Studio Manager.\n","hostedUrl":"https://jobs.lever.co/heyrowan/4f6e248f-a9c6-4452-93b7-28ab1e0005b8","applyUrl":"https://jobs.lever.co/heyrowan/4f6e248f-a9c6-4452-93b7-28ab1e0005b8/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"King of Prussia, PA","team":"Retail Store Associates","allLocations":["King of Prussia, PA"]},"createdAt":1776348025218,"descriptionPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our King of Prussia studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n \nIdeal Availability:\nWe are seeking candidates with availability for closing shifts, typically until 8:00 p.m. on weekdays and 9:00 p.m. on Fridays and Saturdays.\n \n","description":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our King of Prussia studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
\n
\n\n
\n
\n\n
\n
\n
\n
\n
\n
Ideal Availability:
\n
We are seeking candidates with availability for closing shifts, typically until 8:00 p.m. on weekdays and 9:00 p.m. on Fridays and Saturdays.
\n
\n
\n
\n
\n
\n
\n
\n
\n
Customer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Managers and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":15,"max":19},"salaryDescription":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","salaryDescriptionPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n \n","text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our King of Prussia studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
\n
\n\n
\n
\n\n
\n
\n
\n
\n
\n
Ideal Availability:
\n
We are seeking candidates with availability for closing shifts, typically until 8:00 p.m. on weekdays and 9:00 p.m. on Fridays and Saturdays.
\n
\n
\n
\n
\n
\n
\n
\n
\n
About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Downtown Birmingham studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
\n
\nIdeal Availability:
\n
\nWe’re seeking candidates with daytime, evening, and weekend availability, with priority given to those available on Saturdays and Sundays. Availability on one to two weekdays is also preferred, particularly Mondays and Fridays.
","id":"94fbabca-4cbe-4c63-ac2c-a3e5fb503212","lists":[{"text":"What you'll be doing as a Retail Store Associate:","content":"\n \n\nCustomer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Managers and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":15,"max":19},"salaryDescription":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","salaryDescriptionPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n \n","text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Downtown Birmingham studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
\n
\nIdeal Availability:
\n
\nWe’re seeking candidates with daytime, evening, and weekend availability, with priority given to those available on Saturdays and Sundays. Availability on one to two weekdays is also preferred, particularly Mondays and Fridays.
","descriptionBodyPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Downtown Birmingham studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n \nIdeal Availability:\n \nWe’re seeking candidates with daytime, evening, and weekend availability, with priority given to those available on Saturdays and Sundays. Availability on one to two weekdays is also preferred, particularly Mondays and Fridays.\n","hostedUrl":"https://jobs.lever.co/heyrowan/94fbabca-4cbe-4c63-ac2c-a3e5fb503212","applyUrl":"https://jobs.lever.co/heyrowan/94fbabca-4cbe-4c63-ac2c-a3e5fb503212/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Murray, UT","team":"Retail Store Associates","allLocations":["Murray, UT"]},"createdAt":1779482585399,"descriptionPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our International Plaza studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n","description":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Fashion Place studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","id":"9f1613e9-2781-41ab-b74a-4b06d02b11c6","lists":[{"text":"What you'll be doing as a Retail Store Associate:","content":"\n \n\nCustomer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Manager and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":15,"max":19},"salaryDescription":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","salaryDescriptionPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n \n","text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Fashion Place studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","descriptionBodyPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our International Plaza studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n","hostedUrl":"https://jobs.lever.co/heyrowan/9f1613e9-2781-41ab-b74a-4b06d02b11c6","applyUrl":"https://jobs.lever.co/heyrowan/9f1613e9-2781-41ab-b74a-4b06d02b11c6/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Somerville, MA","team":"Retail Store Associates","allLocations":["Somerville, MA"]},"createdAt":1775653793070,"descriptionPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Assembly Row studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n","description":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Assembly Row studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","id":"a1859d6b-4f89-4076-a00c-f5ca75a58d78","lists":[{"text":"What you'll be doing as a Retail Store Associate:","content":"\n \n\nCustomer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Managers and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"max":19,"currency":"USD","interval":"per-hour-wage","min":15},"text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Assembly Row studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","descriptionBodyPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Assembly Row studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n","hostedUrl":"https://jobs.lever.co/heyrowan/a1859d6b-4f89-4076-a00c-f5ca75a58d78","applyUrl":"https://jobs.lever.co/heyrowan/a1859d6b-4f89-4076-a00c-f5ca75a58d78/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Short Hills, NJ","team":"Retail Store Associates","allLocations":["Short Hills, NJ"]},"createdAt":1778075220528,"descriptionPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Mall at Short Hills studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n \nIdeal Availability:\n \nWe are looking for candidates with open/flexible weekend availability.\n","description":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Mall at Short Hills studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
\n
\nIdeal Availability:
\n
\nWe are looking for candidates with open/flexible weekend availability.
","id":"c68ff104-5ed2-47e3-9206-e077ac0d7ecb","lists":[{"text":"What you'll be doing as a Retail Store Associate:","content":"\n \n\nCustomer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Managers and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":15,"max":19},"salaryDescription":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","salaryDescriptionPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n \n","text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Mall at Short Hills studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
\n
\nIdeal Availability:
\n
\nWe are looking for candidates with open/flexible weekend availability.
","descriptionBodyPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Mall at Short Hills studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n \nIdeal Availability:\n \nWe are looking for candidates with open/flexible weekend availability.\n","hostedUrl":"https://jobs.lever.co/heyrowan/c68ff104-5ed2-47e3-9206-e077ac0d7ecb","applyUrl":"https://jobs.lever.co/heyrowan/c68ff104-5ed2-47e3-9206-e077ac0d7ecb/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Madison, WI","team":"Retail Store Associates","allLocations":["Madison, WI"]},"createdAt":1778014116944,"descriptionPlain":"About This Role:\n\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Hilldale studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting into a Area/Studio Manager and Assistant Studio Manager.\n","description":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Hilldale Shopping Center studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","id":"d31c12cc-85f2-4f39-aaa8-8941af8054c0","lists":[{"text":"What you'll be doing as a Retail Store Associate:","content":"\n \n\nCustomer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Manager and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":15,"max":19},"salaryDescription":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","salaryDescriptionPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n\nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n\n","text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Hilldale Shopping Center studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","descriptionBodyPlain":"About This Role:\n\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Hilldale studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting into a Area/Studio Manager and Assistant Studio Manager.\n","hostedUrl":"https://jobs.lever.co/heyrowan/d31c12cc-85f2-4f39-aaa8-8941af8054c0","applyUrl":"https://jobs.lever.co/heyrowan/d31c12cc-85f2-4f39-aaa8-8941af8054c0/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Oak Brook, IL","team":"Retail Store Associates","allLocations":["Oak Brook, IL"]},"createdAt":1779395465567,"descriptionPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Oakbrook Center studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n \nIdeal Availability:\n \nWe are seeking candidates with availability for weekday morning shifts, along with weekend availability.\n","description":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Oakbrook Center studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
\n
\nIdeal Availability:
\n
\nWe are seeking candidates with availability on Thursdays and Fridays, along with open availability on weekends.
","id":"db6b05fb-471c-4033-9418-a7c85c6fa902","lists":[{"text":"What you'll be doing as a Retail Store Associate:","content":"\n \n\nCustomer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Manager and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":15,"max":19},"salaryDescription":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","salaryDescriptionPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n \n","text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Oakbrook Center studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
\n
\nIdeal Availability:
\n
\nWe are seeking candidates with availability on Thursdays and Fridays, along with open availability on weekends.
","descriptionBodyPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Oakbrook Center studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n \nIdeal Availability:\n \nWe are seeking candidates with availability for weekday morning shifts, along with weekend availability.\n","hostedUrl":"https://jobs.lever.co/heyrowan/db6b05fb-471c-4033-9418-a7c85c6fa902","applyUrl":"https://jobs.lever.co/heyrowan/db6b05fb-471c-4033-9418-a7c85c6fa902/apply"},{"additionalPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n\nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n","additional":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Birmingham, AL","team":"Retail Store Associates","allLocations":["Birmingham, AL"]},"createdAt":1778601298702,"descriptionPlain":"About This Role:\n\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Summit at Birmingham studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting into a Area/Studio Manager and Assistant Studio Manager.\n","description":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Summit at Birmingham studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
\n\n
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Ideal Availability:
\n
We’re seeking candidates with flexible availability, with weekend availability required.
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Customer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Manager and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it!\n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"max":19,"currency":"USD","interval":"per-hour-wage","min":15},"text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Summit at Birmingham studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
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\n\n
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\n
\n
\n
\n
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Ideal Availability:
\n
We’re seeking candidates with flexible availability, with weekend availability required.
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
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About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Santana Row studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","id":"df065d81-d9ff-4737-a450-14b8d6379b0a","lists":[{"text":"What you'll be doing as a Retail Store Associate:","content":"\n \n\nCustomer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Managers and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":15,"max":19},"salaryDescription":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","salaryDescriptionPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n \n","text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Santana Row studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","descriptionBodyPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our International Plaza studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n","hostedUrl":"https://jobs.lever.co/heyrowan/df065d81-d9ff-4737-a450-14b8d6379b0a","applyUrl":"https://jobs.lever.co/heyrowan/df065d81-d9ff-4737-a450-14b8d6379b0a/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Pittsburgh, PA","team":"Retail Store Associates","allLocations":["Pittsburgh, PA"]},"createdAt":1779482750494,"descriptionPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our International Plaza studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n","description":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our South Hills Village studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","id":"f2ec3086-197f-4e5d-91de-b2d9043bc858","lists":[{"text":"What you'll be doing as a Retail Store Associate:","content":"\n \n\nCustomer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Manager and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":15,"max":19},"salaryDescription":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","salaryDescriptionPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n \n","text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our South Hills Village studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","descriptionBodyPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our International Plaza studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n","hostedUrl":"https://jobs.lever.co/heyrowan/f2ec3086-197f-4e5d-91de-b2d9043bc858","applyUrl":"https://jobs.lever.co/heyrowan/f2ec3086-197f-4e5d-91de-b2d9043bc858/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Part-Time","department":"Studio | Brick + Mortar","location":"Bellevue, WA","team":"Retail Store Associates","allLocations":["Bellevue, WA"]},"createdAt":1777049684299,"descriptionPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Shops at Pembroke Gardens studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n","description":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Bellevue Square studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","id":"ffcbe671-0cdb-4b3a-8349-5a809b8e383b","lists":[{"text":"What you'll be doing as a Retail Store Associate:","content":"\n \n\nCustomer Service:
\n\nWarmly greet, and welcome, customers helping create a celebratory environment.\nCheck customers in or help them book an appointment leveraging POS, technology and software systems.\nHelp customers choose and style their piercing and hypoallergenic non-piercing jewelry.\nProfessionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.\n\nSales & Product Knowledge:
\n\nPromote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.\nMaintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.\nMeet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.\n\nStudio Maintenance + Operations:
\n\nHelp keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.\nFollow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.\nAssist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.\n\nTeam Collaboration:
\n\nWork closely with Studio Managers and Studio Nurse Piercers to provide seamless service to customers.\nParticipate in team meetings and training sessions to continuously improve skills and product knowledge.\nSupport the team in achieving studio-wide goals and maintaining a positive work environment.\n\nAdministrative Duties:
\n\nProcess transactions accurately, including sales, returns, and exchanges.\nAssist with inventory management by conducting regular stock checks and replenishing displays as needed.\nMaintain accurate customer records, including consent and waiver forms and aftercare instructions.\n"},{"text":"Experience we're looking for:","content":"\nRetail or service industry experience is a plus.\nYou must be able to work weekends, nights and holidays.\nAn independent thinker with a can do attitude.\nYou love jewelry and helping customers choose their earrings!\nYou pride yourself on delivering exceptional customer service.\nYou thrive in a busy environment and know how to keep busy when it’s quieter.\nYou enjoy spending time with people.\nYou are nice, friendly, outgoing, and easy to get along with.\nYou like being part of a team.\nYou are flexible and willing to lend a helping hand.\nStrong communication skills.\nStrong basic math skills.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Benefits & Perks","content":"\nCompensation: $15-19 per hour + commission!\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nEmployee Assistance Program (EAP) Resources.\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":15,"max":19},"salaryDescription":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
\n
\nRowan is an equal opportunity employer. All applicants will be considered for employment
\nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
\n
","salaryDescriptionPlain":"Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!\n \nRowan is an equal opportunity employer. All applicants will be considered for employment \nwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). \n \n","text":"Retail Store Associate","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Bellevue Square studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.
","descriptionBodyPlain":"About This Role:\n \nWe are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Shops at Pembroke Gardens studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.\n","hostedUrl":"https://jobs.lever.co/heyrowan/ffcbe671-0cdb-4b3a-8349-5a809b8e383b","applyUrl":"https://jobs.lever.co/heyrowan/ffcbe671-0cdb-4b3a-8349-5a809b8e383b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Denver, CO","team":"Studio Management","allLocations":["Denver, CO"]},"createdAt":1780927472114,"descriptionPlain":"About This Role:\n\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our LaCenterra at Cinco Ranch studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Cherry Creek studio location.
","id":"00e8c1cb-c785-440a-b502-e7d5478d71fc","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Cherry Creek studio location.
","descriptionBodyPlain":"About This Role:\n\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our LaCenterra at Cinco Ranch studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/00e8c1cb-c785-440a-b502-e7d5478d71fc","applyUrl":"https://jobs.lever.co/heyrowan/00e8c1cb-c785-440a-b502-e7d5478d71fc/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Minnetonka, MN","team":"Studio Management","allLocations":["Minnetonka, MN"]},"createdAt":1780690895594,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Bridge Street Town Center studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Ridgedale Center studio location.
","id":"160f9bc3-8918-4815-a9b3-2b7e86a54361","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Ridgedale Center studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Bridge Street Town Center studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/160f9bc3-8918-4815-a9b3-2b7e86a54361","applyUrl":"https://jobs.lever.co/heyrowan/160f9bc3-8918-4815-a9b3-2b7e86a54361/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Chestnut Hill, MA","team":"Studio Management","allLocations":["Chestnut Hill, MA"]},"createdAt":1777382480003,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Chestnut Hill studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Chestnut Hill studio location.
","id":"194edd5a-1e30-4e96-84db-39449946c21e","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Chestnut Hill studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Chestnut Hill studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/194edd5a-1e30-4e96-84db-39449946c21e","applyUrl":"https://jobs.lever.co/heyrowan/194edd5a-1e30-4e96-84db-39449946c21e/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Garden City, NY","team":"Studio Management","allLocations":["Garden City, NY"]},"createdAt":1776955299281,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our King of Prussia studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Roosevelt Field studio location.
","id":"28d665ef-f676-4c09-8c2f-c7d8a0da5d6f","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Roosevelt Field studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our King of Prussia studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/28d665ef-f676-4c09-8c2f-c7d8a0da5d6f","applyUrl":"https://jobs.lever.co/heyrowan/28d665ef-f676-4c09-8c2f-c7d8a0da5d6f/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Palo Alto, CA","team":"Studio Management","allLocations":["Palo Alto, CA"]},"createdAt":1779482024458,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Santana Row studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Town & Country Village studio location.
","id":"3e1e068a-3bac-4d54-9f0c-86ede9070fa2","lists":[{"text":"What you'll be doing as Store Manager:","content":"Customer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $75,000- $85,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":75000,"currency":"USD","interval":"per-year-salary","max":85000},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Town & Country Village studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Santana Row studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/3e1e068a-3bac-4d54-9f0c-86ede9070fa2","applyUrl":"https://jobs.lever.co/heyrowan/3e1e068a-3bac-4d54-9f0c-86ede9070fa2/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Friendswood, TX","team":"Studio Management","allLocations":["Friendswood, TX","Houston, TX"]},"createdAt":1772551905456,"descriptionPlain":"About This Role:\n\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Baybrook Mall studio location.\n","description":"About This Role:
The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Baybrook Mall studio location.
","id":"484892f9-79f5-419f-a7e3-f977bad3a9a7","lists":[{"text":"What you'll be doing as Store Manager:","content":"
Customer Experience:
Create a warm, welcoming, celebratory atmosphere, greet and engage with customers.Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.Help customers and their friends and family choose and style their ears with Rowan jewelry.Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.Maintain a clean, welcoming, and safe studio environment at all times.Engage with the local community to drive brand awareness, traffic and appointments.Leadership + Team Management:
Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.Schedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. Recruit for open studio positions.Operations + Sales:
Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures.Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. Training + Development:
Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.Leverage coaching and feedback to continually develop a diverse Studio team.Provide ongoing training and development opportunities to staff to enhance their skills and knowledge.Administrative Duties:
Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.Ensure studio budgets, track expenses, and financial targets are met.Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities."},{"text":"Experience we're looking for:","content":"Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.Proven strong leadership skills with the ability to inspire, motivate and develop a team.Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.Proven track record of driving sales and optimizing store profitability.Excellent customer service skills with a passion for creating memorable experiences.Ability to work a flexible schedule, including weekends and holidays.Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.Comfortable using technology, software systems and POS.Deep understanding of retail operations, including inventory management and visual merchandising.Strong organizational and multitasking abilities.Knowledge of health and safety regulations, particularly related to piercing, is a plus.Excellent verbal and written communication skills.Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales.The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.Standing for a full 8-hour shift is a regular part of this role.We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.You make a commitment and stick to it! "},{"text":"Studio Management Full-Time Benefits & Perks:","content":"Compensation: The anticipated annual base salary for this position is $65,000- $75,000. Paid accrued Vacation and Sick Time for full-time employees.Medical/Dental/Vision Health Plans for full time employees.Employee Assistance Program (EAP) Resources.401k and Roth IRA Plans.Generous employee discounts on our amazing products and services!Team Member Referral Bonus plan for Studio positions."}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Baybrook Mall studio location.
","descriptionBodyPlain":"About This Role:\n\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Baybrook Mall studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/484892f9-79f5-419f-a7e3-f977bad3a9a7","applyUrl":"https://jobs.lever.co/heyrowan/484892f9-79f5-419f-a7e3-f977bad3a9a7/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Long Beach, CA","team":"Studio Management","allLocations":["Long Beach, CA"]},"createdAt":1780084169644,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Willowbrook Mall studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our 2nd & PCH studio location.
","id":"542798af-74a2-4a87-a6b9-a28dfaace67b","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":70000,"max":80000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our 2nd & PCH studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Willowbrook Mall studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/542798af-74a2-4a87-a6b9-a28dfaace67b","applyUrl":"https://jobs.lever.co/heyrowan/542798af-74a2-4a87-a6b9-a28dfaace67b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Nashville, TN","team":"Studio Management","allLocations":["Nashville, TN"]},"createdAt":1771619105689,"descriptionPlain":"About This Role:\n\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Mall at Green Hills studio location.\n","description":"About This Role:
The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Mall at Green Hills studio location.
","id":"5d9552a5-7285-4c9f-a7b2-9919116ae5ab","lists":[{"text":"What you'll be doing as Store Manager:","content":"
Customer Experience:
Create a warm, welcoming, celebratory atmosphere, greet and engage with customers.Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.Help customers and their friends and family choose and style their ears with Rowan jewelry.Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.Maintain a clean, welcoming, and safe studio environment at all times.Engage with the local community to drive brand awareness, traffic and appointments.Leadership + Team Management:
Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.Schedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. Recruit for open studio positions.Operations + Sales:
Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures.Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. Training + Development:
Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.Leverage coaching and feedback to continually develop a diverse Studio team.Provide ongoing training and development opportunities to staff to enhance their skills and knowledge.Administrative Duties:
Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.Ensure studio budgets, track expenses, and financial targets are met.Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities."},{"text":"Experience we're looking for:","content":"Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.Proven strong leadership skills with the ability to inspire, motivate and develop a team.Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.Proven track record of driving sales and optimizing store profitability.Excellent customer service skills with a passion for creating memorable experiences.Ability to work a flexible schedule, including weekends and holidays.Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.Comfortable using technology, software systems and POS.Deep understanding of retail operations, including inventory management and visual merchandising.Strong organizational and multitasking abilities.Knowledge of health and safety regulations, particularly related to piercing, is a plus.Excellent verbal and written communication skills.Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales.The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.Standing for a full 8-hour shift is a regular part of this role.We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.You make a commitment and stick to it! "},{"text":"Studio Management Full-Time Benefits & Perks:","content":"Compensation: The anticipated annual base salary for this position is $65,000- $75,000. Paid accrued Vacation and Sick Time for full-time employees.Medical/Dental/Vision Health Plans for full time employees.Employee Assistance Program (EAP) Resources.401k and Roth IRA Plans.Generous employee discounts on our amazing products and services!Team Member Referral Bonus plan for Studio positions."}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Mall at Green Hills studio location.
","descriptionBodyPlain":"About This Role:\n\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Mall at Green Hills studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/5d9552a5-7285-4c9f-a7b2-9919116ae5ab","applyUrl":"https://jobs.lever.co/heyrowan/5d9552a5-7285-4c9f-a7b2-9919116ae5ab/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Short Hills, NJ","team":"Studio Management","allLocations":["Short Hills, NJ"]},"createdAt":1775591437243,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Willowbrook Mall studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Short Hills studio location.
","id":"78493d94-35aa-4215-bd58-07547fdfa541","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Short Hills studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Willowbrook Mall studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/78493d94-35aa-4215-bd58-07547fdfa541","applyUrl":"https://jobs.lever.co/heyrowan/78493d94-35aa-4215-bd58-07547fdfa541/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Jacksonville, FL","team":"Studio Management","allLocations":["Jacksonville, FL"]},"createdAt":1776101667013,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our St Johns Town Center studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our St Johns Town Center studio location.
","id":"89afd979-77ec-483c-9d06-0d502fa8515b","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our St Johns Town Center studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our St Johns Town Center studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/89afd979-77ec-483c-9d06-0d502fa8515b","applyUrl":"https://jobs.lever.co/heyrowan/89afd979-77ec-483c-9d06-0d502fa8515b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Greenville, SC","team":"Studio Management","allLocations":["Greenville, SC"]},"createdAt":1778273889824,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Bridge Street Town Center studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Haywood Mall studio location.
","id":"944f1e02-d155-4cec-b1be-1612a5daf046","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Haywood Mall studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Bridge Street Town Center studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/944f1e02-d155-4cec-b1be-1612a5daf046","applyUrl":"https://jobs.lever.co/heyrowan/944f1e02-d155-4cec-b1be-1612a5daf046/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Durham, NC","team":"Studio Management","allLocations":["Durham, NC"]},"createdAt":1778266920873,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Willowbrook Mall studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Streets at Southpoint studio location.
","id":"a1ac5c09-1cb7-4bd3-af4e-959e2ed5e5b8","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Streets at Southpoint studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Willowbrook Mall studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/a1ac5c09-1cb7-4bd3-af4e-959e2ed5e5b8","applyUrl":"https://jobs.lever.co/heyrowan/a1ac5c09-1cb7-4bd3-af4e-959e2ed5e5b8/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Virginia Beach, VA","team":"Studio Management","allLocations":["Virginia Beach, VA"]},"createdAt":1780505570683,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Lynnhaven Mall studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Lynnhaven Mall studio location.
","id":"a21af90d-ef39-496f-ba4e-a26fcb4dd7e7","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Lynnhaven Mall studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Lynnhaven Mall studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/a21af90d-ef39-496f-ba4e-a26fcb4dd7e7","applyUrl":"https://jobs.lever.co/heyrowan/a21af90d-ef39-496f-ba4e-a26fcb4dd7e7/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"San Jose, CA","team":"Studio Management","allLocations":["San Jose, CA"]},"createdAt":1780070944324,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Santana Row studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Santana Row studio location.
","id":"ac0494d7-8f6d-4fae-aa4d-155885c905cc","lists":[{"text":"What you'll be doing as Store Manager:","content":"Customer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $70,000- $80,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":75000,"currency":"USD","interval":"per-year-salary","max":85000},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Santana Row studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Santana Row studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/ac0494d7-8f6d-4fae-aa4d-155885c905cc","applyUrl":"https://jobs.lever.co/heyrowan/ac0494d7-8f6d-4fae-aa4d-155885c905cc/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Wayne, NJ","team":"Studio Management","allLocations":["Wayne, NJ"]},"createdAt":1779125988193,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Willowbrook Mall studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Willowbrook Mall studio location.
","id":"ae282318-31ef-4486-bedd-cf32f4ae6ac5","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Willowbrook Mall studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Willowbrook Mall studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/ae282318-31ef-4486-bedd-cf32f4ae6ac5","applyUrl":"https://jobs.lever.co/heyrowan/ae282318-31ef-4486-bedd-cf32f4ae6ac5/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"King of Prussia, PA","team":"Studio Management","allLocations":["King of Prussia, PA"]},"createdAt":1774618223765,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our King of Prussia studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our King of Prussia studio location.
","id":"af2a370c-ec3f-402a-9339-110db7e86bc8","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our King of Prussia studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our King of Prussia studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/af2a370c-ec3f-402a-9339-110db7e86bc8","applyUrl":"https://jobs.lever.co/heyrowan/af2a370c-ec3f-402a-9339-110db7e86bc8/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Katy, TX","team":"Studio Management","allLocations":["Katy, TX"]},"createdAt":1769786370674,"descriptionPlain":"About This Role:\n\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our LaCenterra at Cinco Ranch studio location.\n","description":"About This Role:
The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our LaCenterra at Cinco Ranch studio location.
","id":"b6dab247-8920-4032-bca4-0f6ed3b2b63e","lists":[{"text":"What you'll be doing as Store Manager:","content":"
Customer Experience:
Create a warm, welcoming, celebratory atmosphere, greet and engage with customers.Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.Help customers and their friends and family choose and style their ears with Rowan jewelry.Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.Maintain a clean, welcoming, and safe studio environment at all times.Engage with the local community to drive brand awareness, traffic and appointments.Leadership + Team Management:
Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.Schedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. Recruit for open studio positions.Operations + Sales:
Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures.Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. Training + Development:
Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.Leverage coaching and feedback to continually develop a diverse Studio team.Provide ongoing training and development opportunities to staff to enhance their skills and knowledge.Administrative Duties:
Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.Ensure studio budgets, track expenses, and financial targets are met.Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities."},{"text":"Experience we're looking for:","content":"Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.Proven strong leadership skills with the ability to inspire, motivate and develop a team.Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.Proven track record of driving sales and optimizing store profitability.Excellent customer service skills with a passion for creating memorable experiences.Ability to work a flexible schedule, including weekends and holidays.Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.Comfortable using technology, software systems and POS.Deep understanding of retail operations, including inventory management and visual merchandising.Strong organizational and multitasking abilities.Knowledge of health and safety regulations, particularly related to piercing, is a plus.Excellent verbal and written communication skills.Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales.The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.Standing for a full 8-hour shift is a regular part of this role.We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.You make a commitment and stick to it! "},{"text":"Studio Management Full-Time Benefits & Perks:","content":"Compensation: The anticipated annual base salary for this position is $65,000- $75,000. Paid accrued Vacation and Sick Time for full-time employees.Medical/Dental/Vision Health Plans for full time employees.Employee Assistance Program (EAP) Resources.401k and Roth IRA Plans.Generous employee discounts on our amazing products and services!Team Member Referral Bonus plan for Studio positions."}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our LaCenterra at Cinco Ranch studio location.
","descriptionBodyPlain":"About This Role:\n\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our LaCenterra at Cinco Ranch studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/b6dab247-8920-4032-bca4-0f6ed3b2b63e","applyUrl":"https://jobs.lever.co/heyrowan/b6dab247-8920-4032-bca4-0f6ed3b2b63e/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Torrance, CA","team":"Studio Management","allLocations":["Torrance, CA"]},"createdAt":1776802656528,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Del Amo Shopping Center studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Del Amo Shopping Center studio location.
","id":"ba1a2918-e28c-4e1a-99f3-a960cef19c47","lists":[{"text":"What you'll be doing as Store Manager:","content":"Customer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $70,000- $80,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":75000,"currency":"USD","interval":"per-year-salary","max":85000},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Del Amo Shopping Center studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Del Amo Shopping Center studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/ba1a2918-e28c-4e1a-99f3-a960cef19c47","applyUrl":"https://jobs.lever.co/heyrowan/ba1a2918-e28c-4e1a-99f3-a960cef19c47/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"San Diego, CA","team":"Studio Management","allLocations":["San Diego, CA"]},"createdAt":1778878558962,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Santana Row studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Fashion Valley studio location.
","id":"bc3bb9e4-c0b6-4b4f-a6f1-20347ed079fb","lists":[{"text":"What you'll be doing as Store Manager:","content":"Customer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $75,000- $85,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":75000,"currency":"USD","interval":"per-year-salary","max":85000},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Fashion Valley studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Santana Row studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/bc3bb9e4-c0b6-4b4f-a6f1-20347ed079fb","applyUrl":"https://jobs.lever.co/heyrowan/bc3bb9e4-c0b6-4b4f-a6f1-20347ed079fb/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Lynwood, Washington","team":"Studio Management","allLocations":["Lynwood, Washington"]},"createdAt":1778267695402,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Bellevue Square studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Alderwood Mall studio location.
","id":"c099c74c-cdb3-40e6-8221-3d1ce8847680","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $85,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"currency":"USD","interval":"per-year-salary","max":85000},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Alderwood Mall studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Bellevue Square studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/c099c74c-cdb3-40e6-8221-3d1ce8847680","applyUrl":"https://jobs.lever.co/heyrowan/c099c74c-cdb3-40e6-8221-3d1ce8847680/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Oklahoma City, OK","team":"Studio Management","allLocations":["Oklahoma City, OK"]},"createdAt":1780517447189,"descriptionPlain":"About This Role:\n\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our LaCenterra at Cinco Ranch studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Classen Curve studio location.
","id":"c4c62067-1a50-461d-b075-2da034bd7834","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Classen Curve studio location.
","descriptionBodyPlain":"About This Role:\n\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our LaCenterra at Cinco Ranch studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/c4c62067-1a50-461d-b075-2da034bd7834","applyUrl":"https://jobs.lever.co/heyrowan/c4c62067-1a50-461d-b075-2da034bd7834/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Chicago, IL","team":"Studio Management","allLocations":["Chicago, IL"]},"createdAt":1780579124446,"descriptionPlain":"About This Role:\n\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our LaCenterra at Cinco Ranch studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Tribune Tower studio location.
","id":"d8b1b69a-f954-41f6-ab77-d37c6ba96fe0","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Tribune Tower studio location.
","descriptionBodyPlain":"About This Role:\n\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our LaCenterra at Cinco Ranch studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/d8b1b69a-f954-41f6-ab77-d37c6ba96fe0","applyUrl":"https://jobs.lever.co/heyrowan/d8b1b69a-f954-41f6-ab77-d37c6ba96fe0/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Studio | Brick + Mortar","location":"Huntsville, AL","team":"Studio Management","allLocations":["Huntsville, AL"]},"createdAt":1772211006738,"descriptionPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Bridge Street Town Center studio location.\n","description":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Bridge Street Town Center studio location.
","id":"e2f8a381-2489-4b7e-8554-909cf086212f","lists":[{"text":"What you'll be doing as Store Manager:","content":"\n \n\nCustomer Experience:
\n\nCreate a warm, welcoming, celebratory atmosphere, greet and engage with customers.\nCustomer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.\nHelp customers and their friends and family choose and style their ears with Rowan jewelry.\nHandle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction.\nMaintain a clean, welcoming, and safe studio environment at all times.\nEngage with the local community to drive brand awareness, traffic and appointments.\n\nLeadership + Team Management:
\n\nLead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols.\nAccountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team.\nFoster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals.\nSchedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. \nRecruit for open studio positions.\n\nOperations + Sales:
\n\nOversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures.\nMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well.\nDrive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand.\nEnsure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards.\nEnsure compliance with all health and safety regulations, particularly regarding ear piercing procedures.\nEnsure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. \n\nTraining + Development:
\n\nTrain and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge.\nLeverage coaching and feedback to continually develop a diverse Studio team.\nProvide ongoing training and development opportunities to staff to enhance their skills and knowledge.\n\nAdministrative Duties:
\n\nPrepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities.\nEnsure studio budgets, track expenses, and financial targets are met.\nCoordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.\n"},{"text":"Experience we're looking for:","content":"\nProven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus.\nProven strong leadership skills with the ability to inspire, motivate and develop a team.\nCustomer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences.\nProven track record of driving sales and optimizing store profitability.\nExcellent customer service skills with a passion for creating memorable experiences.\nAbility to work a flexible schedule, including weekends and holidays.\nThrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met.\nComfortable using technology, software systems and POS.\nDeep understanding of retail operations, including inventory management and visual merchandising.\nStrong organizational and multitasking abilities.\nKnowledge of health and safety regulations, particularly related to piercing, is a plus.\nExcellent verbal and written communication skills.\nProficient working in Google Suite (Calendar, Gmail, Sheets, and Documents).\nAnalytical skills, including basic retail math, calculating inventory on-hands, tracking sales.\nThe role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.\nStanding for a full 8-hour shift is a regular part of this role.\nWe are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.\nYou make a commitment and stick to it! \n"},{"text":"Studio Management Full-Time Benefits & Perks:","content":"\nCompensation: The anticipated annual base salary for this position is $65,000- $75,000.\nPaid accrued Vacation and Sick Time for full-time employees.\nMedical/Dental/Vision Health Plans for full time employees.\nEmployee Assistance Program (EAP) Resources.\n401k and Roth IRA Plans.\nGenerous employee discounts on our amazing products and services!\nTeam Member Referral Bonus plan for Studio positions.\n"}],"salaryRange":{"min":65000,"max":75000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"","salaryDescriptionPlain":"Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers\n","text":"Store Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About This Role:
\n
\nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Bridge Street Town Center studio location.
","descriptionBodyPlain":"About This Role:\n \nThe Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Bridge Street Town Center studio location.\n","hostedUrl":"https://jobs.lever.co/heyrowan/e2f8a381-2489-4b7e-8554-909cf086212f","applyUrl":"https://jobs.lever.co/heyrowan/e2f8a381-2489-4b7e-8554-909cf086212f/apply"}]