[{"additionalPlain":"Work Environment\nGLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.\n","additional":"Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Ambassadors","allLocations":["San Francisco"]},"createdAt":1780352659393,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n\n\nPosition Summary:\nAs an Assistant Manager for Cecil Williams Ambassador Program, you serve as the day-to-day operational field leader for an assigned shift, supporting the execution of outreach operations throughout the Tenderloin neighborhood of San Francisco. The Assistant Manager works under the direction of the Field Manager to supervise field operations for an entire shift. This role helps translate the Field Manager’s strategic priorities and deployment plans into consistent daily and weekly operations. The Assistant Manager helps ensure that outreach services, operational standards, data collection, and safety protocols are implemented consistently across all staff, zones, and shifts.\n \nWe currently have 2 vacancies open for this role.\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary:
\nAs an Assistant Manager for Cecil Williams Ambassador Program, you serve as the day-to-day operational field leader for an assigned shift, supporting the execution of outreach operations throughout the Tenderloin neighborhood of San Francisco. The Assistant Manager works under the direction of the Field Manager to supervise field operations for an entire shift. This role helps translate the Field Manager’s strategic priorities and deployment plans into consistent daily and weekly operations. The Assistant Manager helps ensure that outreach services, operational standards, data collection, and safety protocols are implemented consistently across all staff, zones, and shifts.
\n
\nWe currently have 2 vacancies open for this role.
","id":"24b9f69b-9391-4c37-85f5-55c618d6b4eb","lists":[{"text":"Essential Duties and Responsibilities","content":"\n
\n\n
Support the Field Manager and Director in fulfilling the mission, vision, operational goals, and contractual requirements; execute daily field operations based on written strategic priorities, SOPs, and KPIs; identify and document emerging neighborhood conditions, service demands, and operational needs. \nServe as supervisor and operational point of contact for am or pm shift. Provide day-to-day supervision, guidance, mentoring, and field support to Community Ambassadors. Reinforce adherence to SOPs, outreach standards, safety protocols, professionalism expectations, and service delivery requirements through real-time coaching and problem-solving. \nKeep accurate attendance, deployment records, and service data for all assigned Ambassador routes and shifts. Maintain accurate records, reports, schedules, and operational documentation in alignment with program standards and KPIs. \nTrain staff in service delivery, engagement and case management, and data collection to ensure standards are implemented consistently across all staff, zones, and shifts. \nWork alongside ambassadors to engage housed and unhoused residents, businesses, landlords, visitors, and community stakeholders with empathy, professionalism, and a service-oriented mindset. Conduct and model case management activities to connect individuals to shelter, food resources, medical care, behavioral health services, substance use treatment, case management, and other community supports. \nDrive mobile outreach vehicles and manage fleet and supplies usage, stocking, check-in, and check-out procedures. \nParticipate in outreach events, neighborhood activations, stakeholder meetings, and community engagement opportunities; support field operations, including mobile van routes, activation, supply management, equipment tracking, and operational readiness. \nProvide ongoing supervisory feedback, field observations, and performance coaching to Community Ambassadors to reinforce accountability, professionalism, operational consistency, and adherence to program expectations. \nDocument and communicate performance concerns, operational challenges, and employee development opportunities to leadership in a timely, objective, and professional manner. \nSupport progressive accountability efforts through consistent coaching, corrective guidance, follow-up conversations, and reinforcement of program standards and SOP compliance. \nAssist leadership with employee evaluations, performance reviews, documentation, and development planning by providing operational insight, field-based observations, and recommendations regarding employee performance, strengths, growth areas, and training needs. \nAssist with quality assurance efforts related to KPI tracking, outreach documentation, referrals, case notes, and operational reporting. \nMonitor field activity and neighborhood conditions, identifying operational concerns and emerging community issues and communicating observations to leadership. \nAssist with onboarding and reinforcement of training related to de-escalation, outreach engagement, customer service, cultural competency, documentation practices, and operational procedures. \nWhen assigned, coordinate with city agencies, law enforcement, nonprofit partners, businesses, residents, SROs, and GLIDE departments to support field operations and community engagement efforts. \nParticipate in regular meetings, trainings, and organizational development activities. \nModel GLIDE’s values of unconditional love, radical inclusivity, professionalism, accountability, and community leadership.\n\n\n
\n
\n\n
Prior experience and track record of achievement in community outreach, homelessness services, behavioral health, public safety, street outreach, social services, or related fields preferred. \nPrior experience serving as a lead, supervisor, senior outreach worker, shift lead, coordinator, or similar operational support role strongly preferred. \nKnowledge of the Tenderloin neighborhood, including local resources, service providers, and community dynamics preferred. \nStrong communication, interpersonal, supervisory, and de-escalation skills. \nAbility to effectively engage with diverse populations, including individuals experiencing homelessness, addiction, trauma, or mental illness. \nStrong organizational, administrative, written/verbal communication, and data entry skills. \nAbility to work independently and collaboratively in a fast-paced, high-demand environment. Strong problem-solving, situational awareness, and conflict resolution skills. \nAbility to maintain professionalism and composure during emotionally charged situations. \nFlexibility to work varying shifts, including evenings, weekends, and holidays as needed. \nProficiency and adaptability with smartphones, tablets, Microsoft Office, and/or case management and reporting systems preferred. \nCurrent CPR, First Aid, Narcan, and De-Escalation certification preferred or willingness to obtain within required timeframe. \n\n\n
\n\n
Completion of GLIDE Comprehensive Case Management training required within 90 days of hire. \nFirst Aid/CPR, De-Escalation, and Narcan certification required within first 90 days of employment. \nPeer-to-peer support specialist, community health worker, or other CA state certification preferred; must attain within 6 moths of hire. \nPossession and maintenance of a valid California Class C driver’s license and satisfactory driving record required for employment. \n\n"},{"text":"Physical Requirements","content":"\nAssistant Managers dedicate a substantial portion of their time to outdoor activities. During their duties, employees may cover distances of five to seven miles per day. \nEssential qualifications include the capacity to bend, lift, and sustain standing and walking positions throughout the shift. \nAdditionally, the role necessitates the ability to lift objects weighing up to 50 lbs., maneuver carts, and set up mobile outreach stations, tables, and/or canopies when necessary. Employees will be exposed to sunlight, dust, varying temperatures, and changing environmental conditions.\nThe position is physically and mentally demanding. Staff regularly respond to rapidly changing situations while maintaining a calm, de-escalatory, and service-oriented demeanor. Because of the operational pace and amount of standing and walking required, stamina, resilience, and strong situational awareness are essential. \nAbility to walk long distances and stand for extended periods of time. \nApproximately 90–95% of work time is spent walking, standing, or otherwise working on your feet.\n"}],"salaryRange":{"min":70000,"max":70000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"This is a full-time (40hr/week), Exempt position.
","salaryDescriptionPlain":"This is a full-time (40hr/week), Exempt position.\n","text":"Assistant Manager, Ambassadors","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","descriptionBody":"Position Summary:
\nAs an Assistant Manager for Cecil Williams Ambassador Program, you serve as the day-to-day operational field leader for an assigned shift, supporting the execution of outreach operations throughout the Tenderloin neighborhood of San Francisco. The Assistant Manager works under the direction of the Field Manager to supervise field operations for an entire shift. This role helps translate the Field Manager’s strategic priorities and deployment plans into consistent daily and weekly operations. The Assistant Manager helps ensure that outreach services, operational standards, data collection, and safety protocols are implemented consistently across all staff, zones, and shifts.
\n
\nWe currently have 2 vacancies open for this role.
","descriptionBodyPlain":"Position Summary:\nAs an Assistant Manager for Cecil Williams Ambassador Program, you serve as the day-to-day operational field leader for an assigned shift, supporting the execution of outreach operations throughout the Tenderloin neighborhood of San Francisco. The Assistant Manager works under the direction of the Field Manager to supervise field operations for an entire shift. This role helps translate the Field Manager’s strategic priorities and deployment plans into consistent daily and weekly operations. The Assistant Manager helps ensure that outreach services, operational standards, data collection, and safety protocols are implemented consistently across all staff, zones, and shifts.\n \nWe currently have 2 vacancies open for this role.\n","hostedUrl":"https://jobs.lever.co/glide/24b9f69b-9391-4c37-85f5-55c618d6b4eb","applyUrl":"https://jobs.lever.co/glide/24b9f69b-9391-4c37-85f5-55c618d6b4eb/apply"},{"additionalPlain":"Work Environment\nGLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.\n\nThis role is covered by the collective bargaining agreement.\n","additional":"Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
This role is covered by the collective bargaining agreement.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Behavioral Health Services","allLocations":["San Francisco"]},"createdAt":1780520900987,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n\n\nSUMMARY \nThe Behavioral Health Counselor’s (BHC) direct focus is to provide proactive, low-threshold clinical support, counseling, and case management services to participants experiencing mental health issues, substance use disorders, and/or social isolation. The BHC will work with a Certified Peer SUD Specialist to provide immediate triage, culturally responsive therapy, and facilitate therapeutic groups within this trusted, community-based space. The role is central to providing linkages to GLIDE’s continuum of care, with a specialized focus on overdose prevention, Medication for Opioid Use Disorder (MOUD) navigation, Contingency Management, and supporting holistic recovery. This position will require a flexible schedule to meet community needs, including some evening and weekend hours. \n \nThis is a grant-funded position and therefore is contingent on the agency's continued support at a full level of funding.\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
\n
SUMMARY
\n
The Behavioral Health Counselor’s (BHC) direct focus is to provide proactive, low-threshold clinical support, counseling, and case management services to participants experiencing mental health issues, substance use disorders, and/or social isolation. The BHC will work with a Certified Peer SUD Specialist to provide immediate triage, culturally responsive therapy, and facilitate therapeutic groups within this trusted, community-based space. The role is central to providing linkages to GLIDE’s continuum of care, with a specialized focus on overdose prevention, Medication for Opioid Use Disorder (MOUD) navigation, Contingency Management, and supporting holistic recovery. This position will require a flexible schedule to meet community needs, including some evening and weekend hours.
\n
\n
This is a grant-funded position and therefore is contingent on the agency's continued support at a full level of funding.
\n
\n
\n\n
BHC will coordinate and manage a minimum of 20 active case management participants at any given time, within a professional, trauma-informed, and healing-centered lens, efficient, client-centered, and equitable framework to help clients achieve their best version of self, wellness, and autonomy.\nBHC to identify participants’ strengths and barriers (risks and protective factors) to determine baseline functioning, to assist participant in reducing barriers or challenges, and connect to internal and external resources and services.\nIn collaboration with the Peer SUD Specialist, provide focused navigation and advocacy support to connect participants to GLIDE’s internal services, including MOUD navigation, contingency management, HIV/HepC/STI testing, and housing stability programs, as well as external community partners.\nComplete initial intakes, brief assessments, individualized service plans, and timely progress notes. Enter all documentation into required database systems (ex: Salesforce) within two (2) business days.\nDevelop and facilitate a minimum of one (1) one-hour therapeutic groups or health education workshops daily, as part of the program's 20 hours of weekly programming. Groups will include wellness check-ins, recovery groups (e.g., harm reduction, 12-step alternatives), and workshops on topics pertinent to our focal population, such as overdose prevention, mental health, and trauma. Ensure groups are inclusive, culturally resonant, and promote a peer-led model.\nServe as the primary clinical liaison for warm hand-offs from GLIDE staff. Provide rapid clinical consultation and accept referrals for participants identified during intake as needing behavioral health or substance use treatment support.\nParticipate in mobile outreach events, providing pop-up behavioral health support and engagement in community settings across the City.\nCultivate and maintain supportive, therapeutic relationships with participants to provide continuous recovery and stabilization support, utilizing a trauma-informed, healing-centered, and harm reduction framework.\nAdhere to professional boundaries, ethics, and all laws regarding HIPAA, confidentiality, and contractual agreements. \nMeet professional obligations through efficient work habits, collaboration, and active participation in staff meetings, case conferences, in-service trainings, and individual/group supervision.\nIn collaboration with your direct Supervisor, complete a minimum of 15 assigned hours of professional or skill development each year; First Aid/CPR is required, but not included in the minimum hours required. \n\n\n
\n\n
Registered with the Board of Behavioral Sciences (BBS) as a pre-licensed associate AMFT, ASW, APCC strongly preferred. Certified Substance Use Disorder Counselor (SUDC II or higher) also accepted.\nMinimum of two (2) years of experience providing therapeutic case management and counseling services to high-risk communities with co-morbidities, preferably within the Black/African American community.\nDemonstrated knowledge of harm reduction, trauma-informed care, and motivational interviewing.\nAbility to develop and facilitate therapeutic and psychoeducational groups.\nStrong knowledge of substance use treatment, overdose prevention, Contingency Management, and MAT/MOUD.\nAbility to work independently and collaboratively within a unique, integrated team including barbers and peer specialists.\nExcellent interpersonal with an ability to establish rapport and maintain effective relationships with participants and staff in a fast-paced, community-based environment.\nDemonstrates cultural humility and a deep understanding of the psychosocial and historical factors impacting Black/African American men, particularly older adults.\nStrong knowledge of San Francisco's community resources and benefits programs.\nProficiency with Microsoft Office Suite and experience with electronic health records (EHR). Experience with Salesforce is preferred. \n\n"},{"text":"Education and/or Experience","content":"\nRegistered with the Board of Behavioral Sciences (BBS) as a pre-licensed associate AMFT, ASW, APCC strongly preferred.; OR prelicensed interns, and/or graduate students providing treatment services to adults preferred; OR a bachelor's degree in social work/psychology or other related field, with two (2) years of experience working with socially and/or economically marginalized, and dual-diagnosed populations. \nMinimum of two (2) years of therapeutic case management activities with high-risk populations. \nExperience working with Medi-Cal and related documentation requirements. \nIndividual counseling and group facilitation skills are essential for this role. \nLived experience is highly valued. \nExperience working in a community-based setting with chronically homeless, unhoused, and economically marginalized populations is essential. \n"},{"text":"Mathematical Skills","content":"\nProficiency and accuracy in math required for reporting data collected, eligibility screening and application assistance for benefits, entitlements, emergency rental assistance, and housing programs. \n"},{"text":"Computer Skills","content":"\n\n
Competence in MS Office Suite (Word, Outlook, Excel) and internet research. \nExperience entering and accessing information from databases; Salesforce preferred. \n\n"},{"text":"Physical Requirements","content":"\n\n
Ability to work on a computer and see details of objects at close range. \nAbility to hear within normal range, and communicate effectively (in person, telephone or Zoom). \nFinger dexterity and the ability to use all standard office equipment. \nSit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs). \n\n"}],"salaryRange":{"min":80000,"max":90000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"This is a full-time (40 hours/week), Exempt position. This role is covered by the collective bargaining agreement.
","salaryDescriptionPlain":"This is a full-time (40 hours/week), Exempt position. This role is covered by the collective bargaining agreement. \n","text":"Behavioral Health Counselor","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n","descriptionBody":"\n
SUMMARY
\n
The Behavioral Health Counselor’s (BHC) direct focus is to provide proactive, low-threshold clinical support, counseling, and case management services to participants experiencing mental health issues, substance use disorders, and/or social isolation. The BHC will work with a Certified Peer SUD Specialist to provide immediate triage, culturally responsive therapy, and facilitate therapeutic groups within this trusted, community-based space. The role is central to providing linkages to GLIDE’s continuum of care, with a specialized focus on overdose prevention, Medication for Opioid Use Disorder (MOUD) navigation, Contingency Management, and supporting holistic recovery. This position will require a flexible schedule to meet community needs, including some evening and weekend hours.
\n
\n
This is a grant-funded position and therefore is contingent on the agency's continued support at a full level of funding.
\n
Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
This role is covered by the collective bargaining agreement.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Health Empowerment & Access Team","allLocations":["San Francisco"]},"createdAt":1767129646750,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n\n\nPosition Summary:\nThe Health Systems Navigation (HSN) Case Manager provides comprehensive, client-centered case management with a harm reduction focus to individuals who use substances. This role facilitates seamless access to and retention in a full spectrum of health services, including primary care, behavioral health, substance use treatment, and HIV/HCV/STI prevention and care. Responsibilities include conducting outreach, testing, counseling, and support groups, with a primary focus on re-engaging participants who are newly diagnosed or have fallen out of care. By managing a dedicated caseload and developing individualized care plans that prioritize client-identified goals (such as improving health, securing housing, and accessing social services), the Case Manager supports participants on their journey toward improved health, stability, and self-sufficiency.\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
Position Summary:
\nThe Health Systems Navigation (HSN) Case Manager provides comprehensive, client-centered case management with a harm reduction focus to individuals who use substances. This role facilitates seamless access to and retention in a full spectrum of health services, including primary care, behavioral health, substance use treatment, and HIV/HCV/STI prevention and care. Responsibilities include conducting outreach, testing, counseling, and support groups, with a primary focus on re-engaging participants who are newly diagnosed or have fallen out of care. By managing a dedicated caseload and developing individualized care plans that prioritize client-identified goals (such as improving health, securing housing, and accessing social services), the Case Manager supports participants on their journey toward improved health, stability, and self-sufficiency.
","id":"fa60c24f-26d7-4820-92c4-f6afa2405515","lists":[{"text":"Essential Duties and Responsibilities","content":"\nConduct client intakes and assessments to identify strengths, needs, and barriers to care.\nDevelop, implement, and update individualized care plans in collaboration with clients to achieve their health, housing, income, and stability goals.\nProvide ongoing, strengths-based case management and consistent follow-up to a dedicated caseload to support progress toward care plan objectives.\nCoordinate internal and external services, including medical care, behavioral health, substance use treatment, and housing, and assist clients in obtaining vital documentation and public benefits.\nProvide confidential HIV/HCV/STI risk reduction counseling, and risk assessment and disclosure sessions using evidence-based approaches to people seeking confidential HIV/HCV/STI testing.\nBuild a positive rapport with clients through the compassionate and non-judgmental application of harm reduction and trauma-informed principles.\nServe as the primary point of contact for linkage-to-care referrals for clients who test positive for HIV/HCV/STI, ensuring a warm handoff and supportive follow-up.\nFacilitate harm reduction and health education support groups on a regular basis.\nConduct targeted outreach and engagement in various community settings, including SROs, shelters, and via GLIDE's mobile testing team, to identify and connect with clients across SF.\nRepresent GLIDE at community events, health fairs, and partner meetings to promote program services and collaborative care.\nMaintain accurate, timely, and confidential client records and case documentation in compliance with HIPAA and program standards.\nComplete all required data entry in designated databases (e.g., Salesforce) to capture contract deliverables and support reporting.\nActively participate in care coordination meetings with internal and external partners to ensure integrated service delivery.\nEngage in regular supervision, team meetings, and professional development training.\nPrepare and submit monthly activity and data reports to capture program deliverables.\nServe as the primary contact for linkage-to-care referrals for clients testing positive for HIV/HCV/STI, ensuring warm handoffs.\nAdhere to professional boundaries, ethical standards, and HIPAA protocols.\nDevelop and prepare culturally appropriate outreach and educational materials to promote program services.\nSupport and participate in the full range of HEAT program services and special events.\nConduct consistent follow-ups (e.g., office, outreach, phone) to support client goals and document progress.\n"},{"text":"Minimum Qualifications","content":"\nBachelor’s degree in social work, public health or related field and/or 2+ years providing harm reduction focused case management services to high-risk populations, including knowledge providing prescriptions for suboxone, naltrexone and other medications (and methadone dispensaries) used to support treatment adherence for clients who access HEAT MOUD services. \nMust have extensive knowledge of the prevention and treatment of HCV, HIV, and STIs.\nAbility to plan and implement outreach objectives in alignment with HEAT program needs and to promote HEAT program objectives.\nAbility to establish and maintain effective collaborative relationships across GLIDE programs, city agencies, and community partners across San Francisco and the wider Bay Are\nUnderstanding of core principles and practices of harm reduction and successfully engage clients in services and retention through the application of risk reduction counseling, strengths-based counseling techniques and trauma informed systems of care.\nKnowledge of the Social Determinants of Health (SDOH) and ability to provide culturally competent, culturally sensitive support to a diverse community of clients to help them achieve stability and self-sufficiency.\nStrong communication skills and trust-building skills are required, including comfort and proficiency with public speaking (i.e. 1:1 interaction with clients, group education, street outreach, etc.)\nExperience and training in overdose reversals, de-escalation techniques, motivational interviewing, and other relevant skills in managing chaotic environments\n"},{"text":"Certificates, Licenses","content":"\nCalifornia Rapid HIV/HCV/STI test counselor certification preferred OR willingness to be trained.\nCurrent California driver’s license preferred.\nCertified Phlebotomist preferred.\n"},{"text":"Required Skills","content":"\nProficiency and accuracy in math.\nProficient in professional written and verbal communication skills.\nCompetency in the use of a computer, including performing internet research and Microsoft Office Suites applications\nReasonable ability to enter data into database systems (i.e. Salesforce, EHR)\n"},{"text":"Physical Requirements","content":"\nReasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. \nAbility to work on a computer and see details of objects at close range. \nAbility to hear within normal range, and communicate effectively (in person, telephone or Zoom). \nFinger dexterity and the ability to use all standard office equipment. \nSit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs). \n"}],"salaryRange":{"min":31,"max":33,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"This is a fulltime (40 hour/week), Non Exempt position
","salaryDescriptionPlain":"This is a fulltime (40 hour/week), Non Exempt position\n","text":"Case Manager I, Health Systems Navigation","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n","descriptionBody":"Position Summary:
\nThe Health Systems Navigation (HSN) Case Manager provides comprehensive, client-centered case management with a harm reduction focus to individuals who use substances. This role facilitates seamless access to and retention in a full spectrum of health services, including primary care, behavioral health, substance use treatment, and HIV/HCV/STI prevention and care. Responsibilities include conducting outreach, testing, counseling, and support groups, with a primary focus on re-engaging participants who are newly diagnosed or have fallen out of care. By managing a dedicated caseload and developing individualized care plans that prioritize client-identified goals (such as improving health, securing housing, and accessing social services), the Case Manager supports participants on their journey toward improved health, stability, and self-sufficiency.
","descriptionBodyPlain":"Position Summary:\nThe Health Systems Navigation (HSN) Case Manager provides comprehensive, client-centered case management with a harm reduction focus to individuals who use substances. This role facilitates seamless access to and retention in a full spectrum of health services, including primary care, behavioral health, substance use treatment, and HIV/HCV/STI prevention and care. Responsibilities include conducting outreach, testing, counseling, and support groups, with a primary focus on re-engaging participants who are newly diagnosed or have fallen out of care. By managing a dedicated caseload and developing individualized care plans that prioritize client-identified goals (such as improving health, securing housing, and accessing social services), the Case Manager supports participants on their journey toward improved health, stability, and self-sufficiency.\n","hostedUrl":"https://jobs.lever.co/glide/fa60c24f-26d7-4820-92c4-f6afa2405515","applyUrl":"https://jobs.lever.co/glide/fa60c24f-26d7-4820-92c4-f6afa2405515/apply"},{"additionalPlain":"Work Environment\nGLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.\n\nThis role is covered by the collective bargaining agreement.\n","additional":"Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
This role is covered by the collective bargaining agreement.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Health Empowerment & Access Team","allLocations":["San Francisco"]},"createdAt":1777408009357,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n\n\nPosition Summary\nThe MOUD case manager will ensure clients have knowledge and access to the full range of GLIDE Foundation resources to achieve and maintain stabilization. Through intervention and counseling, client populations will be able to access HEAT services and have positive health outcomes. In this role, you will work with GLIDE participants who have experience with opioid use disorders to connect them to opiate replacement therapies such as methadone, suboxone, naltrexone and other medications that help participants transition from dependence on the use of opiates to self-sufficiency. The MOUD case manager will also create and develop a caseload of 20 to 30 participants with whom they work to maintain treatment adherence and stabilization; in addition to successful medication adherence, the MOUD case manager will emphasize assistance with housing resources, identification, mental health access and any needs identified by the client\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
Position Summary
\nThe MOUD case manager will ensure clients have knowledge and access to the full range of GLIDE Foundation resources to achieve and maintain stabilization. Through intervention and counseling, client populations will be able to access HEAT services and have positive health outcomes. In this role, you will work with GLIDE participants who have experience with opioid use disorders to connect them to opiate replacement therapies such as methadone, suboxone, naltrexone and other medications that help participants transition from dependence on the use of opiates to self-sufficiency. The MOUD case manager will also create and develop a caseload of 20 to 30 participants with whom they work to maintain treatment adherence and stabilization; in addition to successful medication adherence, the MOUD case manager will emphasize assistance with housing resources, identification, mental health access and any needs identified by the client
","id":"a1b40f76-558f-4f1e-85b6-ae8d08a7faa1","lists":[{"text":"Essential Duties & Responsibilities: ","content":"\nOutreach, educate, and link GLIDE participants to methadone, suboxone, naltrexone, Brixadi and other medications that target opiate use disorder at GLIDE, at community events, and mobile outreach efforts.\nBuild positive clinical rapport to maintain a productive and active caseload to promote medication adherence, increase stability and wellness, and apply harm reduction practices. Link and navigate MOUD clients to primary health care, appropriate mental health services, and assist clients in accessing housing and the necessary documentation to support stabilization and positive outcomes.\nOutreach, education and link client caseload to full range of GLIDE services as well as the relevant external community resources to achieve stability and self-sufficiency.\nPlan, conduct outreach for, and facilitate MOUD, treatment and other lifesaving overdose and response groups on a regular basis.\nDocument and maintain complete files on clients including updated intakes, assessments, case management notes, group attendance logs, referrals and other required data captures in a timely and accurate manner in accordance with program standards, organization policy, and applicable local, state, and federal laws for MOUD services. Submit monthly activity and data reports that capture contract deliverables in required database systems.\nAdhere to standard professional boundaries, understand and follow basic ethics and values of case management regulatory practices, and understand and adhere to HIPAA protocols.\nDevelop and prepare outreach and educational materials targeted to engage the broader community in MOUD programs. Assist the leadership team in coordinating special events that promote MOUD efforts as well as the full array of HEAT and GLIDE-wide programming.\nParticipate in and support the full range of HEAT program services such as Health Access Services, HIV/HCV/STI testing and navigation, mobile outreach services and community outreach programming when necessary.\nParticipate in and engage in regular professional engagements including individual supervision, team meetings, community meetings, trainings, and other professional development opportunities that support GLIDE’s overall organization goals and strengthens HEAT’s service delivery systems and client outcomes. \nIf needed, the MOUD case manager will be eligible for jail clearance in San Francisco and other Bay Area counties to enter city and county jails to advocate on behalf of incarcerated MOUD clients \n"},{"text":"Minimum Qualifications:","content":"\nBachelor’s degree in social work, public health or related field and/or 2+ years providing MOUD/MAT navigation and harm reduction focused case management services to high-risk populations, including knowledge providing prescriptions for suboxone, naltrexone and other medications (and methadone dispensaries) used to support treatment adherence for clients who access HEAT MOUD services.\nMust have experience and training in overdose reversals, de-escalation techniques, motivational interviewing. And experience providing street-based outreach services in urban settings and homeless encampments.\nMust have an understanding of the social determinants of health and how they impact people experiencing homelessness, actively engaged in drug use with proximate social stressors.\nAbility to establish and maintain effective collaborative relationships across Glide wide programs as well as with city agencies across San Francisco and the wider Bay Area.\nMust understand the core principles and practices of harm reduction and can successfully engage clients in services and retention through the application of risk reduction counseling, strengths-based counseling techniques\nMust have knowledge of the social determinants and health and be able to provide culturally competent, culturally sensitive support to a diverse community of clients to help them achieve stability and self-sufficiency.\nExceptionally strong communication skills and trust-building skills are required, including comfort and proficiency with public speaking (i.e. 1:1 interaction with clients and community, group education, street outreach, etc.)\nCalifornia Rapid HIV/HCV/STI test counselor certification preferred (or have the willingness to be trained).\n"},{"text":"Work Environment: ","content":"\nGLIDE’s buildings are located in the Tenderloin neighborhood. \nGLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building\n"},{"text":"Physical Requirements:","content":"\nAbility to work on a computer and see details of objects at close range.\nAbility to hear within normal range, and communicate effectively (in person, telephone or Zoom).\nFinger dexterity and the ability to use all standard office equipment.\nSit or stand comfortably, and the ability to navigate throughout office spaces (via elevator or stairs).\nActivities that occur frequently are sitting, standing, walking, and handling materials and supplies.\nActivities that occur occasionally are climbing stairs and manipulating fine objects with your fingers.\nActivities that occur infrequently are bending, squatting, twisting, reaching straight above and below shoulder level, carrying and lifting up to 40 pounds\n"}],"salaryRange":{"max":33,"currency":"USD","interval":"per-hour-wage","min":31},"salaryDescription":"This is a full-time (40-hour/week) non-exempt position.
","salaryDescriptionPlain":"This is a full-time (40-hour/week) non-exempt position.\n","text":"Case Manager I, Medications for Opioid Use Disorder","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n","descriptionBody":"Position Summary
\nThe MOUD case manager will ensure clients have knowledge and access to the full range of GLIDE Foundation resources to achieve and maintain stabilization. Through intervention and counseling, client populations will be able to access HEAT services and have positive health outcomes. In this role, you will work with GLIDE participants who have experience with opioid use disorders to connect them to opiate replacement therapies such as methadone, suboxone, naltrexone and other medications that help participants transition from dependence on the use of opiates to self-sufficiency. The MOUD case manager will also create and develop a caseload of 20 to 30 participants with whom they work to maintain treatment adherence and stabilization; in addition to successful medication adherence, the MOUD case manager will emphasize assistance with housing resources, identification, mental health access and any needs identified by the client
","descriptionBodyPlain":"Position Summary\nThe MOUD case manager will ensure clients have knowledge and access to the full range of GLIDE Foundation resources to achieve and maintain stabilization. Through intervention and counseling, client populations will be able to access HEAT services and have positive health outcomes. In this role, you will work with GLIDE participants who have experience with opioid use disorders to connect them to opiate replacement therapies such as methadone, suboxone, naltrexone and other medications that help participants transition from dependence on the use of opiates to self-sufficiency. The MOUD case manager will also create and develop a caseload of 20 to 30 participants with whom they work to maintain treatment adherence and stabilization; in addition to successful medication adherence, the MOUD case manager will emphasize assistance with housing resources, identification, mental health access and any needs identified by the client\n","hostedUrl":"https://jobs.lever.co/glide/a1b40f76-558f-4f1e-85b6-ae8d08a7faa1","applyUrl":"https://jobs.lever.co/glide/a1b40f76-558f-4f1e-85b6-ae8d08a7faa1/apply"},{"additionalPlain":"GLIDE is proud to be an equal opportunity employer. As an equal opportunity employer, we are committed to identifying and developing the skills and leadership of people from diverse backgrounds. People of color, people with lived experiences, differently abled people, and LGBT persons are strongly encouraged to apply. \n","additional":"GLIDE is proud to be an equal opportunity employer. As an equal opportunity employer, we are committed to identifying and developing the skills and leadership of people from diverse backgrounds. People of color, people with lived experiences, differently abled people, and LGBT persons are strongly encouraged to apply.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Ambassadors","allLocations":["San Francisco"]},"createdAt":1780430730836,"descriptionPlain":"About GLIDE\nGLIDE is a leader in social justice, dedicated to ending poverty and transforming lives. We offer services, advocacy, and a supportive community to help people achieve stability and thrive. We address issues like poverty, homelessness, and social justice to create an inclusive, loving community.\n\nPosition\nAs a Cecil Williams Community Ambassador, you will be an integral part of a dynamic team dedicated to placemaking and community-building in the vibrant Tenderloin neighborhood of San Francisco. You will engage with residents, businesses, landlords, housed and unhoused neighbors, Single Room Occupancy (SRO) facilities, and other stakeholders with, embodying the values of GLIDE. You will help equip stakeholders with information regarding neighborhood resources and services, assist those in need to directly access those services, and represent GLIDE’s mission, vision, and values while actively contributing to maintaining cleanliness, friendliness, and community well-being. \n \nCecil Williams Community Ambassadors understand how poverty, marginalization, and other forms of trauma impact community engagement and wellness. Ambassadors must be able to show excellent judgment related to community needs to advance successful “engagements, referrals, and connections” with residents, businesses, and visitors. Ambassadors facilitate meaningful access to housing services, food, primary medical care, behavioral health care, testing, medication-assisted treatment, and other support services. \n\nThis position requires direct contact with diverse, high-risk individuals with complex needs, many of whom are active substance users. This job also involves street and neighborhood outreach where potential and/or current clients may spend time and/or live. Regular and predictable attendance is required. \n","description":"About GLIDE
\nGLIDE is a leader in social justice, dedicated to ending poverty and transforming lives. We offer services, advocacy, and a supportive community to help people achieve stability and thrive. We address issues like poverty, homelessness, and social justice to create an inclusive, loving community.
\n
\nPosition Summary
\nAs a Cecil Williams Community Ambassador, you will be an integral part of a dynamic team dedicated to placemaking and community-building in the vibrant Tenderloin neighborhood of San Francisco. You will engage with residents, businesses, landlords, housed and unhoused neighbors, Single Room Occupancy (SRO) facilities, and other stakeholders with, embodying the values of GLIDE. You will help equip stakeholders with information regarding neighborhood resources and services, assist those in need to directly access those services, and represent GLIDE’s mission, vision, and values while actively contributing to maintaining cleanliness, friendliness, and community well-being.
\n
\nCecil Williams Community Ambassadors understand how poverty, marginalization, and other forms of trauma impact community engagement and wellness. Ambassadors must be able to show excellent judgment related to community needs to advance successful “engagements, referrals, and connections” with residents, businesses, and visitors. Ambassadors facilitate meaningful access to housing services, food, primary medical care, behavioral health care, testing, medication-assisted treatment, and other support services.
\n
\nThis position requires direct contact with diverse, high-risk individuals with complex needs, many of whom are active substance users. This job also involves street and neighborhood outreach where potential and/or current clients may spend time and/or live. Regular and predictable attendance is required.
\n
\nWe currently have 2 vacancies for this role. Looking for immediate hires.
","id":"384c4ca7-21d4-4f5e-96f8-890dd20e3c83","lists":[{"text":"Essential Functions","content":"\nEngage with housed and unhoused residents, businesses, landlords, visitors, and SRO facilities in the Tenderloin district with a friendly and de-escalatory demeanor, demonstrating empathy, kindness, and the values of GLIDE.\nRefer housed and unhoused residents, businesses, landlords, visitors, and SRO facilities to resources, services, and amenities, including shelters, food assistance programs, and community events, with a focus on fostering a sense of community and connection.\nOffer directions and guidance to individuals seeking assistance or information, demonstrating patience, understanding, and a willingness to help.\nMonitor street activity and address safety hazards, cleanliness issues, or illegal activities, appropriately coordinating with local authorities, partner non-profits, and GLIDE programs.\nEngage in cleaning and maintenance activities such as picking up litter, sweeping sidewalks, and removing graffiti to enhance the appearance and sanitation of public spaces, with a dedication to creating a more beautiful and inviting community.\nAdminister first aid, including but not limited to CPR and Narcan, following established protocols and procedures, with compassion and a commitment to saving lives.\nDistribute educational materials and assistive resources related to public health, safety, and community development initiatives, with a focus on empowering individuals to make positive choices for themselves and their community.\nCollaborate with local businesses, nonprofits, and government agencies to support neighborhood improvement projects and initiatives, fostering a sense of unity and collective responsibility.\nParticipate in community outreach and engagement events to promote positive interactions and build relationships with residents and stakeholders, cultivating a sense of belonging and inclusion.\nMaintain accurate records of observations, engagements, referrals, connections, and outreach activities, with integrity and attention to detail.\nAttend regular meetings and training sessions to stay informed about neighborhood developments, resources, and best practices, with a commitment to embodying the values of GLIDE.\n"},{"text":"Qualifications","content":"\nExperience: At least 2 years of experience in community outreach, case management, social services, or related fields.\nTenderloin Familiarity: Comfortable walking and working in the Tenderloin or similar urban environments.\nCommunication Skills: Strong verbal skills and the ability to interact effectively with diverse populations.\nDe-escalation Skills: Experience handling conflict situations, such as calming an agitated person or diffusing a potential altercation. Example: Successfully calming a distressed individual in a public space by listening, speaking calmly, and providing appropriate assistance.\nTact and Diplomacy: Handle sensitive situations calmly and politely.\nCompassion: Care about people experiencing homelessness, addiction, or mental illness.\nTeamwork: Work well alone or with others in a fast-paced environment.\nProblem-Solving: Stay calm and think clearly in crisis situations.\nFlexibility: Willing to work different shifts, including evenings and weekends.\nPhysical Stamina: Able to stand and walk for long periods and work outdoors.\nCPR and First Aid: Certified or willing to get certified after hire.\nNarcan Training: Trained or willing to get trained to use Narcan.\nDriver's License: A valid California driver’s license and a good driving record are preferred.\n"},{"text":"Physical Requirements","content":"\nAbility to walk far distances and stand for extended periods of time; 90-95% of work time is spent walking, standing, or otherwise on your feet. \nAmbassadors dedicate a substantial portion of their time to outdoor activities. During their duties, employees may cover distances of five to seven miles per day. Essential qualifications include the capacity to bend, lift, and sustain standing and walking positions throughout the shift. Additionally, the role necessitates the ability to lift objects weighing up to 50 lbs., maneuver carts, and set up our mobile kiosk stations, tables, and/or canopies when necessary. Given the nature of these outdoor responsibilities, employees will be exposed to sunlight, dust, and varying temperatures and humidity levels. \nThe job of Ambassador is physically and mentally demanding. Problems arise constantly and staff must maintain a de-escalatory demeanor while addressing community needs. Because of these demands and the amount of standing and walking required, stamina and a high energy level are essential.\n"}],"salaryRange":{"min":25,"currency":"USD","interval":"per-hour-wage","max":30},"salaryDescription":"This is a full-time (40 hours per week) Non-Exempt position.
","salaryDescriptionPlain":"This is a full-time (40 hours per week) Non-Exempt position that is covered by the collective bargaining agreement.\n","text":"Community Ambassador","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About GLIDE
\nGLIDE is a leader in social justice, dedicated to ending poverty and transforming lives. We offer services, advocacy, and a supportive community to help people achieve stability and thrive. We address issues like poverty, homelessness, and social justice to create an inclusive, loving community.
\n
\nPosition Summary
\nAs a Cecil Williams Community Ambassador, you will be an integral part of a dynamic team dedicated to placemaking and community-building in the vibrant Tenderloin neighborhood of San Francisco. You will engage with residents, businesses, landlords, housed and unhoused neighbors, Single Room Occupancy (SRO) facilities, and other stakeholders with, embodying the values of GLIDE. You will help equip stakeholders with information regarding neighborhood resources and services, assist those in need to directly access those services, and represent GLIDE’s mission, vision, and values while actively contributing to maintaining cleanliness, friendliness, and community well-being.
\n
\nCecil Williams Community Ambassadors understand how poverty, marginalization, and other forms of trauma impact community engagement and wellness. Ambassadors must be able to show excellent judgment related to community needs to advance successful “engagements, referrals, and connections” with residents, businesses, and visitors. Ambassadors facilitate meaningful access to housing services, food, primary medical care, behavioral health care, testing, medication-assisted treatment, and other support services.
\n
\nThis position requires direct contact with diverse, high-risk individuals with complex needs, many of whom are active substance users. This job also involves street and neighborhood outreach where potential and/or current clients may spend time and/or live. Regular and predictable attendance is required.
\n
\nWe currently have 2 vacancies for this role. Looking for immediate hires.
","descriptionBodyPlain":"About GLIDE\nGLIDE is a leader in social justice, dedicated to ending poverty and transforming lives. We offer services, advocacy, and a supportive community to help people achieve stability and thrive. We address issues like poverty, homelessness, and social justice to create an inclusive, loving community.\n\nPosition\nAs a Cecil Williams Community Ambassador, you will be an integral part of a dynamic team dedicated to placemaking and community-building in the vibrant Tenderloin neighborhood of San Francisco. You will engage with residents, businesses, landlords, housed and unhoused neighbors, Single Room Occupancy (SRO) facilities, and other stakeholders with, embodying the values of GLIDE. You will help equip stakeholders with information regarding neighborhood resources and services, assist those in need to directly access those services, and represent GLIDE’s mission, vision, and values while actively contributing to maintaining cleanliness, friendliness, and community well-being. \n \nCecil Williams Community Ambassadors understand how poverty, marginalization, and other forms of trauma impact community engagement and wellness. Ambassadors must be able to show excellent judgment related to community needs to advance successful “engagements, referrals, and connections” with residents, businesses, and visitors. Ambassadors facilitate meaningful access to housing services, food, primary medical care, behavioral health care, testing, medication-assisted treatment, and other support services. \n\nThis position requires direct contact with diverse, high-risk individuals with complex needs, many of whom are active substance users. This job also involves street and neighborhood outreach where potential and/or current clients may spend time and/or live. Regular and predictable attendance is required. \n","hostedUrl":"https://jobs.lever.co/glide/384c4ca7-21d4-4f5e-96f8-890dd20e3c83","applyUrl":"https://jobs.lever.co/glide/384c4ca7-21d4-4f5e-96f8-890dd20e3c83/apply"},{"additionalPlain":"Work Environment\nGLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.\n","additional":"Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Ambassadors","allLocations":["San Francisco"]},"createdAt":1775857335447,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n\n\nPosition Summary:\nAs a \"Community Outreach Field Manager\" (Internally known as Field Manager) in the Cecil Williams Ambassador program, you lead a dynamic team dedicated to unconditional love and community-building in the vibrant Tenderloin neighborhood of San Francisco. You directly engage with housed and unhoused residents, businesses, landlords, Single Room Occupancy (SRO) facilities, City Staff, partnering non-profits, and other stakeholders, embodying the values of GLIDE to provide Quality Assurance and leadership in community building. You help ensure that each Ambassador equips stakeholders with information regarding neighborhood resources and services, assists those in need to directly access services, provides low-threshold case management, and represents GLIDE as a model brand Ambassador.\n \nThe Field Manager is “in our streets” ensuring that the Ambassadors facilitate safety, cleanliness, and meaningful access to shelter, food, medical care, behavioral health care, testing, medication-assisted treatment, and other support services. This position requires direct contact with diverse, high-risk individuals with complex needs, many of whom are active substance users, evening hours, and continuous neighborhood outreach. Regular and predictable attendance is required. The Field Manager is a community leader, uplifting GLIDE’s legacy of unconditional love while working for the people in our community. The incumbent is required to perform all functions of the Street Ambassadors when necessary, along with oversight, quality assurance, reporting, and employee coaching.\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary:
\nAs a \"Community Outreach Field Manager\" (Internally known as Field Manager) in the Cecil Williams Ambassador program, you lead a dynamic team dedicated to unconditional love and community-building in the vibrant Tenderloin neighborhood of San Francisco. You directly engage with housed and unhoused residents, businesses, landlords, Single Room Occupancy (SRO) facilities, City Staff, partnering non-profits, and other stakeholders, embodying the values of GLIDE to provide Quality Assurance and leadership in community building. You help ensure that each Ambassador equips stakeholders with information regarding neighborhood resources and services, assists those in need to directly access services, provides low-threshold case management, and represents GLIDE as a model brand Ambassador.
\n
\nThe Field Manager is “in our streets” ensuring that the Ambassadors facilitate safety, cleanliness, and meaningful access to shelter, food, medical care, behavioral health care, testing, medication-assisted treatment, and other support services. This position requires direct contact with diverse, high-risk individuals with complex needs, many of whom are active substance users, evening hours, and continuous neighborhood outreach. Regular and predictable attendance is required. The Field Manager is a community leader, uplifting GLIDE’s legacy of unconditional love while working for the people in our community. The incumbent is required to perform all functions of the Street Ambassadors when necessary, along with oversight, quality assurance, reporting, and employee coaching.
","id":"d2575837-dc9f-47fb-844d-7b88d35f3145","lists":[{"text":"Essential Functions","content":"\nProvide leadership to your team to fulfill the mission, vision, and contractual requirements of the Cecil Williams Community Ambassador Program.\nMaintain high standards of performance and data collection across all Community Ambassador teams. \nMonitor street activity and trends, identifying emerging issues and coordinating appropriate responses in collaboration with city agencies, law enforcement, and community partners.\nCoordinate daily deployment schedules and assignments for Street Ambassadors to ensure coverage of key locations and times; cover shifts as needed. \nProvide hands-on dispatch, facilitation, oversight, quality assurance, and training to ensure all Community Ambassadors are conducting efficient and effective case management of community engagements, referrals, and connections to create a safer and cleaner neighborhood.\nAct as a liaison between community members, local organizations, and city agencies to address concerns and advocate for community needs with Glide values in mind. Respond to inquiries and address the concerns of community members, modelling GLIDE’s brand of unconditional love for your team of street ambassadors. \nAttend regular meetings and training sessions to stay informed about neighborhood developments, resources, and best practices and share this information with your team and colleagues. Conduct regular outreach to local businesses and stakeholders to assess needs, gather feedback, and foster positive relationships within the community. \nParticipate in community outreach and engagement events to promote positive interactions and build relationships with residents and stakeholders. \nRepresent the Street Ambassador program at community meetings, events, and forums to advocate for the needs and interests of the Tenderloin community.\nCoordinate training opportunities for Street Ambassadors, including CPR, first aid, Narcan administration, and cultural competency.\nMaintain accurate records of interactions, observations, and outreach activities and submit reports in line with KPIs (Key Performance Indicators) outlined by the Director.\nFollow Comprehensive case management best practices from the GLIDE Case Management training program. \nEngage with housed and unhoused residents, businesses, landlords, visitors, and SRO facilities in the Tenderloin district with a friendly and de-escalatory demeanor, demonstrating empathy, kindness, and the values of GLIDE; Offer directions and guidance to individuals seeking assistance or information, demonstrating patience, understanding, and a willingness to help. Connect housed and unhoused residents, businesses, landlords, visitors, and SRO facilities to resources, services and amenities, including shelters, food assistance programs, and community events, with a focus on fostering a sense of community and connection. \nMonitor street activity and address safety hazards, cleanliness, and illegal activities, appropriately coordinating with local authorities, partner non-profits, and GLIDE programs.\n"},{"text":"Requirements","content":"\nCurrent certification in CPR and first aid training.\nPrevious experience in community outreach, social services, public safety, or related fields preferred.\nKnowledge of the Tenderloin district, including its history, demographics, resources, and challenges.\nExcellent communication and interpersonal skills; must have the ability to interact effectively with diverse populations, including the ability to deescalate emotionally charged situations with tact and diplomacy. \nCompassionate, empathetic attitude towards individuals experiencing homelessness, addiction, or mental illness.\nAbility to work independently and collaboratively in a dynamic and fast-paced environment.\nStrong problem-solving and conflict resolution skills.\nFlexibility to work varying shifts, including evenings and weekends.\nFamiliarity with local resources, service providers, and government agencies is a plus.\nStrong data entry and reporting skills\nCompletion of Narcan administration training or willingness to undergo training upon hire.\n"},{"text":"Certificates, Licenses, & Registrations","content":"\nCommencement of GLIDE Comprehensive Case Management Certification required within first 60 Days of employment.\nFirst Aid/CPR certification required within first 60 days of employment.\nPossession and maintenance of a valid California class C driver’s license and a satisfactory driving record strongly preferred.\n"},{"text":"Physical Requirements","content":"\nAmbassadors dedicate a substantial portion of their time to outdoor activities. During their duties, employees may cover distances of five to seven miles per day. Essential qualifications include the capacity to bend, lift, and sustain standing and walking positions throughout the shift. Additionally, the role necessitates the ability to lift objects weighing up to 50 lbs., maneuver carts, and set up our mobile kiosk stations, tables, and/or canopies when necessary. Given the nature of these outdoor responsibilities, employees will be exposed to sunlight, dust, and varying temperatures and humidity levels. \nThe job of Ambassador is physically and mentally demanding. Problems arise constantly and staff must maintain a de-escalatory demeanor while addressing community needs. Because of these demands and the amount of standing and walking required, stamina and a high energy level are essential;\nAbility to walk far distances and stand for extended periods of time; 90-95% of work time is spent walking, standing, or otherwise on your feet. \n"}],"salaryRange":{"min":70000,"max":80000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"This is a fulltime (40/hours per week), Exempt level position
","salaryDescriptionPlain":"This is a fulltime (40/hours per week), Exempt level position\n","text":"Community Outreach Field Manager","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","descriptionBody":"Position Summary:
\nAs a \"Community Outreach Field Manager\" (Internally known as Field Manager) in the Cecil Williams Ambassador program, you lead a dynamic team dedicated to unconditional love and community-building in the vibrant Tenderloin neighborhood of San Francisco. You directly engage with housed and unhoused residents, businesses, landlords, Single Room Occupancy (SRO) facilities, City Staff, partnering non-profits, and other stakeholders, embodying the values of GLIDE to provide Quality Assurance and leadership in community building. You help ensure that each Ambassador equips stakeholders with information regarding neighborhood resources and services, assists those in need to directly access services, provides low-threshold case management, and represents GLIDE as a model brand Ambassador.
\n
\nThe Field Manager is “in our streets” ensuring that the Ambassadors facilitate safety, cleanliness, and meaningful access to shelter, food, medical care, behavioral health care, testing, medication-assisted treatment, and other support services. This position requires direct contact with diverse, high-risk individuals with complex needs, many of whom are active substance users, evening hours, and continuous neighborhood outreach. Regular and predictable attendance is required. The Field Manager is a community leader, uplifting GLIDE’s legacy of unconditional love while working for the people in our community. The incumbent is required to perform all functions of the Street Ambassadors when necessary, along with oversight, quality assurance, reporting, and employee coaching.
","descriptionBodyPlain":"Position Summary:\nAs a \"Community Outreach Field Manager\" (Internally known as Field Manager) in the Cecil Williams Ambassador program, you lead a dynamic team dedicated to unconditional love and community-building in the vibrant Tenderloin neighborhood of San Francisco. You directly engage with housed and unhoused residents, businesses, landlords, Single Room Occupancy (SRO) facilities, City Staff, partnering non-profits, and other stakeholders, embodying the values of GLIDE to provide Quality Assurance and leadership in community building. You help ensure that each Ambassador equips stakeholders with information regarding neighborhood resources and services, assists those in need to directly access services, provides low-threshold case management, and represents GLIDE as a model brand Ambassador.\n \nThe Field Manager is “in our streets” ensuring that the Ambassadors facilitate safety, cleanliness, and meaningful access to shelter, food, medical care, behavioral health care, testing, medication-assisted treatment, and other support services. This position requires direct contact with diverse, high-risk individuals with complex needs, many of whom are active substance users, evening hours, and continuous neighborhood outreach. Regular and predictable attendance is required. The Field Manager is a community leader, uplifting GLIDE’s legacy of unconditional love while working for the people in our community. The incumbent is required to perform all functions of the Street Ambassadors when necessary, along with oversight, quality assurance, reporting, and employee coaching.\n","hostedUrl":"https://jobs.lever.co/glide/d2575837-dc9f-47fb-844d-7b88d35f3145","applyUrl":"https://jobs.lever.co/glide/d2575837-dc9f-47fb-844d-7b88d35f3145/apply"},{"additionalPlain":"Work Environment\nGLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.\n","additional":"Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Program Administration","allLocations":["San Francisco"]},"createdAt":1779308274173,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n\n\nPosition Summary\nThe Family and Women Resource Director oversees daily operations of the Family Resource Center, Women’s Center, and implements holistic strategy and programming to enable coordinated care for these service populations. The FWRC Director will provide leadership, management oversight, and direction for staff providing direct services to these populations, develop new and/or expand existing community partnerships to augment service delivery, and implement coordinated care with other internal GLIDE programs to ensure families and women entering GLIDE’s ecosystem are appropriately connected to the Family Resource Center or Women’s Center for enhance care coordination. This position is responsible for programmatic contract compliance with government and private funding sources such as performance management, data collection, fiscal reporting and spending, budget management, performance reporting, and audits. The FWRC Director is a member of GLIDE’s leadership team and is expected to work collaborative across programs and operations to share resources, collaborate on shared goals, and devise solutions for inter-departmental challenges for effective program operations and client service delivery.\nThe FWRC Director must be willing able to periodically work non-traditional hours (early evenings, holidays, weekends).\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary
\nThe Family and Women Resource Director oversees daily operations of the Family Resource Center, Women’s Center, and implements holistic strategy and programming to enable coordinated care for these service populations. The FWRC Director will provide leadership, management oversight, and direction for staff providing direct services to these populations, develop new and/or expand existing community partnerships to augment service delivery, and implement coordinated care with other internal GLIDE programs to ensure families and women entering GLIDE’s ecosystem are appropriately connected to the Family Resource Center or Women’s Center for enhance care coordination. This position is responsible for programmatic contract compliance with government and private funding sources such as performance management, data collection, fiscal reporting and spending, budget management, performance reporting, and audits. The FWRC Director is a member of GLIDE’s leadership team and is expected to work collaborative across programs and operations to share resources, collaborate on shared goals, and devise solutions for inter-departmental challenges for effective program operations and client service delivery.
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The FWRC Director must be willing able to periodically work non-traditional hours (early evenings, holidays, weekends).
\n
\n\n
Adaptive Leadership & Resilience: Leads with agility, composure, and resilience during change and uncertainty while maintaining momentum and supporting team stability.\nStrategic Vision & Systems Thinking: Sees the broader organizational picture, connects cross-functional work, and plans proactively to advance shared goals and long-term success.\nOperational Excellence & Accountability: Ensures strong execution, stewardship, and follow-through while taking ownership of outcomes and maintaining operational effectiveness.\nEmotional Intelligence & Interpersonal Dynamics: Builds trust and psychological safety through self-awareness, empathy, communication, and curiosity.\nTalent Development & Collaboration: Invests in people and fosters collaboration across teams to strengthen organizational effectiveness and shared leadership\n\n"}],"salaryRange":{"min":125000,"max":150000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"This is a full-time (40 hours/week) exempt role
","salaryDescriptionPlain":"This is a full-time (40 hours/week) exempt role\n","text":"Director, Family and Women Resources Center","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","descriptionBody":"Position Summary
\nThe Family and Women Resource Director oversees daily operations of the Family Resource Center, Women’s Center, and implements holistic strategy and programming to enable coordinated care for these service populations. The FWRC Director will provide leadership, management oversight, and direction for staff providing direct services to these populations, develop new and/or expand existing community partnerships to augment service delivery, and implement coordinated care with other internal GLIDE programs to ensure families and women entering GLIDE’s ecosystem are appropriately connected to the Family Resource Center or Women’s Center for enhance care coordination. This position is responsible for programmatic contract compliance with government and private funding sources such as performance management, data collection, fiscal reporting and spending, budget management, performance reporting, and audits. The FWRC Director is a member of GLIDE’s leadership team and is expected to work collaborative across programs and operations to share resources, collaborate on shared goals, and devise solutions for inter-departmental challenges for effective program operations and client service delivery.
\n\n
The FWRC Director must be willing able to periodically work non-traditional hours (early evenings, holidays, weekends).
\n
Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
This role is covered by the collective bargaining agreement.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Family Resources Center","allLocations":["San Francisco"]},"createdAt":1773444904763,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n\n\nThe Family Resource Center (FRC) is launching a new service focused on strengthening connections between Family Childcare (FCC) providers, families and the FRC. The Family Coach will be a key member in building trusting, collaborative relationships with FCC providers, families and caregivers. In this role, you will build relationships with FCC providers and using a family centered coaching approach, to help providers and parents identify strengths, priorities, and goals related to parenting, child development, and overall family well-being. The Family Coach supports family led goal setting and adapts services based on family needs. The role serves as a connector linking families to the FRC and other Glide and external services. \nMust be willing and able to periodically work non-traditional hours (early evenings, holidays and weekends).\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
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The Family Resource Center (FRC) is launching a new service focused on strengthening connections between Family Childcare (FCC) providers, families and the FRC. The Family Coach will be a key member in building trusting, collaborative relationships with FCC providers, families and caregivers. In this role, you will build relationships with FCC providers and using a family centered coaching approach, to help providers and parents identify strengths, priorities, and goals related to parenting, child development, and overall family well-being. The Family Coach supports family led goal setting and adapts services based on family needs. The role serves as a connector linking families to the FRC and other Glide and external services.
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Must be willing and able to periodically work non-traditional hours (early evenings, holidays and weekends).
\n
\n\n
A large part of the Family Coach position is outreach and will require time out in the field in both San Francisco and Treasure Island so ability to work at different locations is required. \nThe Family Coach serves as a mentor and helps parents navigate parenting challenges.\nSupport families in reaching their identified goals such as improving parenting practices and obtaining resources that can support family stabilization.\nProvides coaching in the areas of child development, family bonding, behavior support, stress reduction and more.\nProvide holistic and comprehensive services such as delivering intake assessments and supporting goal setting, long-term action plan development, progress monitoring advocacy and referrals.\nMaintain and active caseload of families and manage engagement in alignment with program expectations and supervisor guidance.\nMeet with families on a regular basis, with frequency and intensity guided by family needs and program guidelines, in coordination with supervision\nAssist in triage as a liaison for FCC Providers and their families to grow a network of support and trust through the FRC.\nAbility to establish and maintain effective working relationships with those encountered during outreach work, in other GLIDE programs, outside agencies, and with the public.\nServe as connector building a team of support that surrounds each family and guides them towards their self-identified goals.\nParticipate in outreach efforts in the Tenderloin neighborhood, Treasure Island, and directly with FCC Providers to build strong relationships.\n Participate in Mobile Outreach to Treasure Island and SF FCC’s.\nDocument family participation goals, progress and outcomes in designated data systems in a timely and accurate manner, using date and reflective practice to inform coaching strategies.\nOffer a variety of programming for the community, including but not limited to, workshops on parenting, facilitate parent support groups, and collaborate with team members to carry out successful family events.
\n\n"},{"text":"Minimum Education and/or Experience:","content":"\nMust be able to drive Glide vehicle.\nMinimum of 2 years’ experience working in family services with children and parents. \nTraining or experience in Family Centered Coaching, strengths based coaching, or related family models.\nTraining or experience in trauma informed care\nFamiliarity with 123 Magic, Conscious Discipline, social-emotional learning, or other relationship-based behavior support approaches.\nUnderstanding of family systems, early childhood development, and parent-child relationships.\nExperienced at engaging in reflective practice, receiving feedback, and adapting approaches based on family readiness and context.\nExcellent written and verbal communication skills.\nProficiency using MS Office suite; Salesforce experience a plus.\nExperienced working with low-income families, and people of diverse ethnic and cultural backgrounds.\nSkilled at building rapport with individuals and families while respecting family choice and maintaining appropriate boundaries and cultural competency.\n"},{"text":"Physical Requirements","content":"\nReasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. \nAbility to work on a computer and see details of objects at close range. \nAbility to drive Glide vehicle.\nAbility to hear within normal range, and communicate effectively (in person, telephone or Zoom). \nFinger dexterity and the ability to use all standard office equipment. \nSit or stand comfortably, and the ability to navigate throughout office spaces (via elevator or stairs). \n"}],"salaryRange":{"min":26.8,"max":27.8,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"This is a full-time 40-hour, Non-Exempt position.
","salaryDescriptionPlain":"This is a full-time 40-hour, Non-Exempt position.\n","text":"Family Coach","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n","descriptionBody":"\n
The Family Resource Center (FRC) is launching a new service focused on strengthening connections between Family Childcare (FCC) providers, families and the FRC. The Family Coach will be a key member in building trusting, collaborative relationships with FCC providers, families and caregivers. In this role, you will build relationships with FCC providers and using a family centered coaching approach, to help providers and parents identify strengths, priorities, and goals related to parenting, child development, and overall family well-being. The Family Coach supports family led goal setting and adapts services based on family needs. The role serves as a connector linking families to the FRC and other Glide and external services.
\n
Must be willing and able to periodically work non-traditional hours (early evenings, holidays and weekends).
\n
Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Family Resources Center","allLocations":["San Francisco"]},"createdAt":1773334548049,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n\n\nPosition Summary:\nThe Family Services Manager (internally known as Family Resource Center Manager) supports the development and implementation of FRC’s core programming through detailed coordination, supervision of staff, program management and development, and contract compliance. This role is collaborative and detail-oriented, with a focus on building strong program infrastructure to ensure the smooth delivery of services. The FRC Manager contributes to effective operations, data integrity, program planning, administration, and stakeholder engagement—playing a vital role in program execution.\n \nThe Family Resource Manager ensures, maintains and fulfills the contract requirements and goals of the Department of Education (DEC) Family Resource Center (FRC) contracts. This person will provide leadership and direction for GLIDE’s families and staff in the following areas: 1) Develop and implement family programming to increase and maintain full levels of family participation, 2) Oversee outreach and programming GLIDE services, 4) Work to enhance agency integration through programmatic collaboration by providing a wide range of services for families, and 4) Ensure that family programming is culturally appropriate. \n \nThe FRC Manager must be willing and able to periodically work non-traditional hours (early evenings, holidays and weekends).\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary:
\nThe Family Services Manager (internally known as Family Resource Center Manager) supports the development and implementation of FRC’s core programming through detailed coordination, supervision of staff, program management and development, and contract compliance. This role is collaborative and detail-oriented, with a focus on building strong program infrastructure to ensure the smooth delivery of services. The FRC Manager contributes to effective operations, data integrity, program planning, administration, and stakeholder engagement—playing a vital role in program execution.
\n
\nThe Family Resource Manager ensures, maintains and fulfills the contract requirements and goals of the Department of Education (DEC) Family Resource Center (FRC) contracts. This person will provide leadership and direction for GLIDE’s families and staff in the following areas: 1) Develop and implement family programming to increase and maintain full levels of family participation, 2) Oversee outreach and programming GLIDE services, 4) Work to enhance agency integration through programmatic collaboration by providing a wide range of services for families, and 4) Ensure that family programming is culturally appropriate.
\n
\nThe FRC Manager must be willing and able to periodically work non-traditional hours (early evenings, holidays and weekends).
","id":"38457d90-d27e-4aed-8aae-5fa1336a241b","lists":[{"text":"Essential Duties and Responsibilities","content":"\nOversee and develop programming for families in the areas of parenting, education, child development, wellness, reduction of isolation, basic needs, case management services, and community building. \nOversees delivery of services and ensure alignment with CalAIM requirements.\nSupports the development and review of family care plans to ensure a coordinated whole-person approach for Medi-Cal members.\nDevelops and refines operational workflows and processes to support effective family care resources, and implementation of program operations.\nPartners with Director to support program alignment and ensure compliance with contractual, quality, and promising practices standards.\nRecommends and implements goals and objectives, policies and procedures and ensures the resource center is staffed appropriately.\nOversees daily program operations and logistics by setting expectations, communicating goals, and monitoring work to ensure quality, timeliness, and compliance with policies.\nDevelops and implements program plans and resources, and provides training to ensure staff and partners understand their roles and responsibilities.\nWill support with managing the program budget (i.e. monitoring costs incurred), and ensure project spend-down (monthly) in collaboration with Supervisor and Finance.\nCollaborate across FRC Leadership to identify, develop, and implement processes and best practices that support the integration and coordination of service provision interdepartmentally for greater reach and impact.\nOversee diaper monthly diaper bank distribution, and basic need supplies distribution.\nWork with Director to locate and facilitate securing consultants who contract with the resource center, to provide grant funded and required programming for families. \nAssist with the development and rollout of new systems or programming as assigned. \nEnsure data collection is accurate for reporting needs. Attend regular meetings to review data. \nHold quarterly Parent Advisory Meetings and facilitate parent leadership activities.\n"},{"text":"Minimum Qualifications","content":"\nBachelor's degree in social work, counseling or, related field or 5 years equivalent experience.\n2+ year’s experience in program management and administration, staff supervision, and operations oversight in a community-based social services agency serving children and families.\nStrong child development and family systems knowledge.\nExperience facilitating support groups and developing educational workshops for adults. \nCommunication: Excellent verbal, written, and public speaking skills to lead training, engage with stakeholders, and communicate effectively with staff and the community.\nExperience serving families experiencing homelessness, involved with child welfare, navigating serious medical, developmental or behavioral challenges.\nKnowledge of principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.\nExperience with the principles and practices of leadership techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.\nPrinciples and practices of program management including planning, development, implementation, and evaluation.\n"},{"text":"Physical Requirements","content":"\nAbility to work on a computer and see details of objects at close range. \nAbility to hear within normal range, and communicate effectively (in person, telephone or Zoom). \nFinger dexterity and the ability to use all standard office equipment. \nSit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).\n"}],"salaryRange":{"min":75000,"max":80000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"This is a full-time (40 hour/week), Exempt position
","salaryDescriptionPlain":"This is a full-time (40 hour/week), Exempt position\n","text":"Family Services Manager","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","descriptionBody":"Position Summary:
\nThe Family Services Manager (internally known as Family Resource Center Manager) supports the development and implementation of FRC’s core programming through detailed coordination, supervision of staff, program management and development, and contract compliance. This role is collaborative and detail-oriented, with a focus on building strong program infrastructure to ensure the smooth delivery of services. The FRC Manager contributes to effective operations, data integrity, program planning, administration, and stakeholder engagement—playing a vital role in program execution.
\n
\nThe Family Resource Manager ensures, maintains and fulfills the contract requirements and goals of the Department of Education (DEC) Family Resource Center (FRC) contracts. This person will provide leadership and direction for GLIDE’s families and staff in the following areas: 1) Develop and implement family programming to increase and maintain full levels of family participation, 2) Oversee outreach and programming GLIDE services, 4) Work to enhance agency integration through programmatic collaboration by providing a wide range of services for families, and 4) Ensure that family programming is culturally appropriate.
\n
\nThe FRC Manager must be willing and able to periodically work non-traditional hours (early evenings, holidays and weekends).
","descriptionBodyPlain":"Position Summary:\nThe Family Services Manager (internally known as Family Resource Center Manager) supports the development and implementation of FRC’s core programming through detailed coordination, supervision of staff, program management and development, and contract compliance. This role is collaborative and detail-oriented, with a focus on building strong program infrastructure to ensure the smooth delivery of services. The FRC Manager contributes to effective operations, data integrity, program planning, administration, and stakeholder engagement—playing a vital role in program execution.\n \nThe Family Resource Manager ensures, maintains and fulfills the contract requirements and goals of the Department of Education (DEC) Family Resource Center (FRC) contracts. This person will provide leadership and direction for GLIDE’s families and staff in the following areas: 1) Develop and implement family programming to increase and maintain full levels of family participation, 2) Oversee outreach and programming GLIDE services, 4) Work to enhance agency integration through programmatic collaboration by providing a wide range of services for families, and 4) Ensure that family programming is culturally appropriate. \n \nThe FRC Manager must be willing and able to periodically work non-traditional hours (early evenings, holidays and weekends).\n","hostedUrl":"https://jobs.lever.co/glide/38457d90-d27e-4aed-8aae-5fa1336a241b","applyUrl":"https://jobs.lever.co/glide/38457d90-d27e-4aed-8aae-5fa1336a241b/apply"},{"additionalPlain":"Work Environment\nGLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.\n","additional":"Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Transitional Aged Youth (TAY)","allLocations":["San Francisco"]},"createdAt":1771538449536,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n\n\nSUMMARY \nThe Transition-Aged Youth (TAY) Health and Wellness Center (HWC) Manager is responsible for overseeing the day-to-day operational needs of the TAY HWC, ensuring the completion of all program objectives, adherence to organization and contract regulations, policies, and procedures, and the safety and cleanliness of the Center and its surrounding external area at all times. Located at 888 Post Street, the TAY HWC is a 24/7 drop-in center focused on serving homeless and disenfranchised TAY ages 18-27 seeking respite and safety and supportive services to achieve stability in the 10 life domains: food security, shelter and housing, essential life skills, primary care, community mental health, substance use support, community building, education and training, employment and economic mobility, etc.\n \nThe Manager is also responsible for coordination communication and action with the City on matters affecting the site, neighbors, and partners (i.e. Lower Polk Navigation Center, HSH, DPH, etc.) as outlined in partner agreements and policies. The Center Manager is a member of the Program Leadership Team and is expected to work collaboratively across programs to share and mobilize resources for community impact and devise solutions for inter-departmental challenges.\n \nThe Center Manager must be willing to work non-traditional hours (early evenings, overnight, holidays and weekends).\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
SUMMARY
\nThe Transition-Aged Youth (TAY) Health and Wellness Center (HWC) Manager is responsible for overseeing the day-to-day operational needs of the TAY HWC, ensuring the completion of all program objectives, adherence to organization and contract regulations, policies, and procedures, and the safety and cleanliness of the Center and its surrounding external area at all times. Located at 888 Post Street, the TAY HWC is a 24/7 drop-in center focused on serving homeless and disenfranchised TAY ages 18-27 seeking respite and safety and supportive services to achieve stability in the 10 life domains: food security, shelter and housing, essential life skills, primary care, community mental health, substance use support, community building, education and training, employment and economic mobility, etc.
\n
\nThe Manager is also responsible for coordination communication and action with the City on matters affecting the site, neighbors, and partners (i.e. Lower Polk Navigation Center, HSH, DPH, etc.) as outlined in partner agreements and policies. The Center Manager is a member of the Program Leadership Team and is expected to work collaboratively across programs to share and mobilize resources for community impact and devise solutions for inter-departmental challenges.
\n
\nThe Center Manager must be willing to work non-traditional hours (early evenings, overnight, holidays and weekends).
","id":"5cd07c79-4060-4bc9-b99d-b5bd72d00093","lists":[{"text":"Qualifications","content":"\nBachelor’s degree in social work or related field.\nAbility to fluently speak anther significant San Francisco language in addition to English a plus – Cantonese, Spanish, Tagalog, Russian.\n3+ years’ experience in program management and administration, staff supervision, and operations oversight in a community based social services agency.\n5+ years’ experience working directly with at-risk and high need individuals from disenfranchised communities including outreach, case management, counseling, etc. Experience working with TAY and/or working in shelters, drop-in/crisis centers requiring significant operations oversight a plus!\nKnowledge of current theories and best practices relating to social work (e.g. harm reduction, stages of change and trauma-informed care). \nAbility to supervise, lead and manage a mid-sized team.\nMust have strong people management skills and experience to provide structure and coaching support to a diverse, large, and 24/7 staff for success (including intervening in and documenting problematic/harmful behaviors).\nMust be able to prioritize tasks, balance multiple assignments, meet deadlines, and thrive in a complex environment with multiple changing priorities.\nAbility to help develop, update and maintain the Center’s Standard Operating Procedures, funder reporting, and other critical business communications and documentation.\nAbility to understand, adhere to, and apply basic ethics, values and principles of social work; this includes case management regulatory practices. Ability to model, teach and coach staff on culturally responsive, trauma-informed, and compassionate approach to client services. \nStrong conflict resolution skills. Ability to respond to challenging difficult clients (e.g., angry, loud, intoxicated clients) in a skilled manner and de-escalate volatile situations.\nCommitment to the mission, values, and philosophy of GLIDE.\n"},{"text":"Required Certifications","content":"\nMust be able to obtain First AID/CPR certification within the first 3 months of employment.\nMust be able to obtain Crisis Prevention/De-Escalation Certification within the first 3 months of employment.\n"},{"text":"Computer Skills","content":"\nProficient in the use of a computer, specifically MS Office suite (Word, Excel, Outlook, PowerPoint).\nExperience with database management. Salesforce a plus, but not required. \n"},{"text":"Physical Requirements","content":"\nReasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. \nAbility to work on a computer and see details of objects at close range. \nAbility to hear within normal range, and communicate effectively (in person, telephone or Zoom). \nFinger dexterity and the ability to use all standard office equipment. \nSit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs). \nAbility to move about the organization and community as needed. Ability to move quickly to address emergency or potentially dangerous situations. Clients have occasionally become physically threatening which require employees be mobile; \n"}],"salaryRange":{"min":75000,"max":85000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"This is a fulltime (40 hour/week) Exempt position
","salaryDescriptionPlain":"This is a fulltime (40 hour/week) Exempt position\n","text":"Health and Wellness Manager","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","descriptionBody":"SUMMARY
\nThe Transition-Aged Youth (TAY) Health and Wellness Center (HWC) Manager is responsible for overseeing the day-to-day operational needs of the TAY HWC, ensuring the completion of all program objectives, adherence to organization and contract regulations, policies, and procedures, and the safety and cleanliness of the Center and its surrounding external area at all times. Located at 888 Post Street, the TAY HWC is a 24/7 drop-in center focused on serving homeless and disenfranchised TAY ages 18-27 seeking respite and safety and supportive services to achieve stability in the 10 life domains: food security, shelter and housing, essential life skills, primary care, community mental health, substance use support, community building, education and training, employment and economic mobility, etc.
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\nThe Manager is also responsible for coordination communication and action with the City on matters affecting the site, neighbors, and partners (i.e. Lower Polk Navigation Center, HSH, DPH, etc.) as outlined in partner agreements and policies. The Center Manager is a member of the Program Leadership Team and is expected to work collaboratively across programs to share and mobilize resources for community impact and devise solutions for inter-departmental challenges.
\n
\nThe Center Manager must be willing to work non-traditional hours (early evenings, overnight, holidays and weekends).
","descriptionBodyPlain":"SUMMARY \nThe Transition-Aged Youth (TAY) Health and Wellness Center (HWC) Manager is responsible for overseeing the day-to-day operational needs of the TAY HWC, ensuring the completion of all program objectives, adherence to organization and contract regulations, policies, and procedures, and the safety and cleanliness of the Center and its surrounding external area at all times. Located at 888 Post Street, the TAY HWC is a 24/7 drop-in center focused on serving homeless and disenfranchised TAY ages 18-27 seeking respite and safety and supportive services to achieve stability in the 10 life domains: food security, shelter and housing, essential life skills, primary care, community mental health, substance use support, community building, education and training, employment and economic mobility, etc.\n \nThe Manager is also responsible for coordination communication and action with the City on matters affecting the site, neighbors, and partners (i.e. Lower Polk Navigation Center, HSH, DPH, etc.) as outlined in partner agreements and policies. The Center Manager is a member of the Program Leadership Team and is expected to work collaboratively across programs to share and mobilize resources for community impact and devise solutions for inter-departmental challenges.\n \nThe Center Manager must be willing to work non-traditional hours (early evenings, overnight, holidays and weekends).\n","hostedUrl":"https://jobs.lever.co/glide/5cd07c79-4060-4bc9-b99d-b5bd72d00093","applyUrl":"https://jobs.lever.co/glide/5cd07c79-4060-4bc9-b99d-b5bd72d00093/apply"},{"additionalPlain":"Work Environment\nGLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.\n\nThis role is covered by the collective bargaining agreement.\n","additional":"Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
This role is covered by the collective bargaining agreement.
","categories":{"commitment":"Part-Time","department":"Programs","location":"San Francisco","team":"Neighborhood Engagement & Street Crisis Response","allLocations":["San Francisco"]},"createdAt":1774556206412,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n\n\nPosition Summary\nJourney Home Case Managers spearhead mobile and on-premises client outreach, intake, assessment, and low-threshold to intensive case management: develop and manage individualized care plans, coordinate resources and wrap-around services, transport clients to appointments, connect clients with shelter and housing, facilitate health, mental health, and substance use disorder treatment, arrange travel and transportation, and help clients reunite with family, support networks, and careers for long-term well-being and housing stabilization. In this role, you will create, develop, and steward a caseload of approximately 20-25 clients at various stages of their journey toward housing stabilization and help approximately 3-5 people per month progress from homelessness toward housing stability. \nJourney home case managers are assigned a regular shift (such as AM, PM or Graveyard). You must be flexible and available to work outside of their regular shift when assigned. And must be available to work special events or serve as emergency workers when required by community need. Shifts may be reassigned or rotated (within the parameters of the CBA) as the business needs of the operations change. \n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
\n
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Position Summary
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Journey Home Case Managers spearhead mobile and on-premises client outreach, intake, assessment, and low-threshold to intensive case management: develop and manage individualized care plans, coordinate resources and wrap-around services, transport clients to appointments, connect clients with shelter and housing, facilitate health, mental health, and substance use disorder treatment, arrange travel and transportation, and help clients reunite with family, support networks, and careers for long-term well-being and housing stabilization. In this role, you will create, develop, and steward a caseload of approximately 20-25 clients at various stages of their journey toward housing stabilization and help approximately 3-5 people per month progress from homelessness toward housing stability.
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Journey home case managers are assigned a regular shift (such as AM, PM or Graveyard). You must be flexible and available to work outside of their regular shift when assigned. And must be available to work special events or serve as emergency workers when required by community need. Shifts may be reassigned or rotated (within the parameters of the CBA) as the business needs of the operations change.
\n
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Must be able to conduct oneself in a professional manner, model emotional intelligence and self-regulation.\nConsistent attendance and on-time arrival (for all assigned shifts) are crucial.\nMust successfully complete the California Peer-to-Peer Support Specialist certification within 60 days upon hire. \n\n\n
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Outreach, educate, and connect people experiencing or at risk of homelessness to shelter, housing, and coordinated care wrap-around services to support housing stability. \nDocument and maintain complete case files on 20-25 active clients including updated intakes, assessments, case management notes, appointment and attendances logs, engagements, referrals, connections, and other required data captured in a timely and accurate manner as directed. Submit daily, weekly, and monthly activity and data reports that capture contract deliverables in required database systems on or before the due date. \nTransport clients to and from appointments; arrange travel and ensure that all resources provided to clients are tracked, managed, and distributed according to best practices for eliminating theft, fraud, misuse, and abuse; adhere to the highest ethical standards when managing both our clients and all of the wrap-around resources provided to support our clients. \nAdhere to standard professional boundaries, understand and follow basic ethics and values of case management, and understand and adhere to HIPAA protocols, approved public speaking guidelines, and other SOPs meant to ensure a consistent and accurate portrayal of program services. \nBuild and maintain positive rapport with all clients to maintain a productive and active caseload; ensure steady client progression withing coordinated care framework. Consistently conduct outreach and connect clients to the full range of Glide services across all life domains, as well as relevant external resources to achieve stability.\nDevelop and prepare outreach and educational materials targeted to engage the broader community. Assist the leadership team in coordinating special events that promote Journey Home efforts as well as the full array of GLIDE services. \nSupport, complement, and integrate with the full range of GLIDE’s neighborhood engagement and street crisis response programs, including but not limited to welcome center, community safety, community ambassadors, and journey home services. \nParticipate and engage in proactive self-leadership, individual supervision, team meetings, community meetings, professional development, training, and other professional development opportunities. \nIf needed, the Journey Home case managers will be eligible for jail clearance in San Francisco and other Bay Area counties to enter city and county jails to advocate on behalf of incarcerated clients; other clearances as necessary and approved by management to help support clients. \n\n"},{"text":"Minimum Qualifications","content":"\n
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Bachelor’s degree in social work, public health, or 2+ years providing outreach, navigation, and low-threshold to intensive case management services to high-risk populations, including expert knowledge of stabilization, shelter, housing, and substance use disorder treatment centers. \n
Must have experience and training in de-escalation, motivational interviewing, overdose reversal, data collection and case notes. \n
Experience providing street-based outreach services in urban settings and homeless encampments. \n
Ability to read, write, collect data, and document case notes to the expected professional standards. \n
Ability to establish and maintain effective collaborative relationships across Glide programs as well as with city agencies across San Francisco, the wider Bay Area, throughout California, and throughout the United States. \n
Must be able to successfully engage clients in services and retention through the application of motivational interviewing, risk reduction counseling, and strengths-based counseling techniques.\n
Must understand the social determinants of health and how they impact people experiencing homelessness, actively engaged in drug use, and proximate stressors. \n
Must be able to provide radically inclusive, unconditionally loving, culturally competent, and trauma-informed support to diverse clients to help them achieve stability and self-sufficiency. \n
Exceptionally strong communication and trust-building skills are required, including comfort and proficiency with public speaking (i.e. 1:1 interaction with clients and community, group education, street outreach, etc.) \n\n
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Must have a valid California Drivers license or the ability to acquire one within 60 days of hire.\nMust have auto insurance and a clean DMV record with the ability to drive GLIDE’s Journey Home Service Van. \nCalifornia Peer-to-Peer Support Specialist certification, or the ability to acquire one within 60 days of hire. \nCalifornia Community Health Worker Certification preferred. \n\n\n
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Ability to work on a computer and see details of objects at close range. \nAbility to hear within normal range, and communicate effectively (in person, telephone or Zoom). \nFinger dexterity and the ability to use all standard office equipment. \nSit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs). \nActivities that occur frequently are sitting, standing, walking, and handling materials and supplies. \nActivities that occur occasionally are climbing stairs and manipulating fine objects with your fingers. \nActivities that occur infrequently are bending, squatting, twisting, reaching straight above and below shoulder level, carrying and lifting up to 50 pounds. \n\n\n
This is a part-time position (up to 16 hours/week), Non-Exempt. 8-hour shifts (Friday/Saturday).
","salaryDescriptionPlain":"This is a part-time position (up to 16 hours/week), Non-Exempt. 8-hour shifts (Friday/Saturday).\n","text":"Journey Home Case Manager (Part-Time)","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n","descriptionBody":"\n
\n
Position Summary
\n
Journey Home Case Managers spearhead mobile and on-premises client outreach, intake, assessment, and low-threshold to intensive case management: develop and manage individualized care plans, coordinate resources and wrap-around services, transport clients to appointments, connect clients with shelter and housing, facilitate health, mental health, and substance use disorder treatment, arrange travel and transportation, and help clients reunite with family, support networks, and careers for long-term well-being and housing stabilization. In this role, you will create, develop, and steward a caseload of approximately 20-25 clients at various stages of their journey toward housing stabilization and help approximately 3-5 people per month progress from homelessness toward housing stability.
\n
\n
\n
Journey home case managers are assigned a regular shift (such as AM, PM or Graveyard). You must be flexible and available to work outside of their regular shift when assigned. And must be available to work special events or serve as emergency workers when required by community need. Shifts may be reassigned or rotated (within the parameters of the CBA) as the business needs of the operations change.
\n
\n
Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
This role is covered by the collective bargaining agreement.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Family Youth & Childcare Center","allLocations":["San Francisco"]},"createdAt":1770328966625,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n\n\nPosition Summary:\nThe Afterschool Program Lead Teacher supports and assists with ensuring the effective daily operations of an After-School Program and its classroom(s) by, ensuring the health and safety of program participants, and promoting their growth and development by providing high quality, age, developmental, and culturally appropriate curriculum and activities. These activities should lead participants in a “child-centered” environment resulting in their self-definition and self-empowerment. This person must be able to work a flexible schedule (some evenings); regular and predictable attendance is essential.\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
Position Summary:
The Afterschool Program Lead Teacher supports and assists with ensuring the effective daily operations of an After-School Program and its classroom(s) by, ensuring the health and safety of program participants, and promoting their growth and development by providing high quality, age, developmental, and culturally appropriate curriculum and activities. These activities should lead participants in a “child-centered” environment resulting in their self-definition and self-empowerment. This person must be able to work a flexible schedule (some evenings); regular and predictable attendance is essential.
","id":"e73a7818-f467-45b8-9253-161812382ea7","lists":[{"text":"Essential Duties and Responsibilities","content":"With others, develop, implement, maintain, and evaluate age and culturally appropriate experiential learning curriculum.Develop or resource activities that improve skills, build self-confidence and cultivate a love of learning, e.g., critical thinking skills. Lead classes, outdoor activities and field trips.Ensure the preparation of healthy snacks/meals while maintaining all food safety prep/cleanliness protocols.Ensure positive social development by creating safe physical, social and emotional learning environments at all times.Maintain a safe Program. Take all necessary and reasonable precautions to protect children, equipment, materials, and classrooms both indoors and outdoors. Ensure all learning areas are clean and orderly at all times.Establish and promote productive relationships with parents/guardians that support Program goals and FYCC’s mission.Assist with planning and implementing Special Events.Assist the Childcare Site Supervisor/Director by preparing documentation and meeting all reporting requirements as needed; including but not limited to child assessments and portfolios, monthly sign in/out sheets, ETO data requirements.Meet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings."},{"text":"Supervisory Responsibilities","content":"Directly supervise volunteers and interns. Assist with training and ensure standards and practices are adhered to at all times.Plan, assign, direct, and evaluate staff’s work. Provide ongoing feedback and assist with goals work and annual performance reviews."},{"text":"Minimum Qualifications","content":"Must be able to receive Dept. of Justice Fingerprint clearance.Demonstrated commitment to empowering children. Has the ability to foster a love of learning, cultivate self-esteem, and develop a sense of civic responsibility.Leadership and supervisory skills and experiences.Ability to work effectively with minimum supervision and within a team approach. Understanding of when to consult and ask for guidance.Strong organization and planning abilities. Has the ability to prioritize work and the ability to multi-task within specific timelines.Proficiency with Microsoft Office Suite, grammar, spelling and writing.Strong understanding of what comprises confidential issues and materials, demonstrated ability to consistently act with discretion.Ability to establish effective working relationships with those contacted in the course of work.This person is reflective. This person models appropriate interactions, including factual commenting, redirecting behavior, and problem solving.This person takes necessary and reasonable precautions to protect children, staff and volunteers, equipment, materials and facilities.Has the ability to work effectively across all cultures.Commitment to the mission, values and philosophy of GLIDE."},{"text":"Education and/or Experience","content":"Some college experience and 3+ years’ experience teaching or working with children; or an equivalent combination of education and experience.2+ years’ adult supervisory experience and experience supervising large groups of children (15-40) preferred Experience developing curriculum and programs for children.Experience working in a community-based social service agency with people in relationship with homelessness and poverty and the problems that often come alongside these experiences."},{"text":"Medical/Certification Requirements","content":"Must pass tuberculosis screening.Must show proof of pertussis, influenza and measles immunizations.Must have/complete CPR and First Aid Training."},{"text":"Physical Requirements","content":"Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. Ability to work on a computer and see details of objects at close range. Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom). Finger dexterity and the ability to use all standard office equipment. Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs). Stamina. Working with children involves extensive physical activity, mental alertness, and enthusiasm. Good general health, physical stamina, and emotional stability are essential.Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s). For example, equipment/tools typically found in a childcare center.Activities that occur frequently are: periods of standing, walking, repetitive bending, lifting, carrying, crouching, kneeling, twisting, and reaching straight, above, and below shoulder level. Activities that occur occasionally are: climbing staircases.Able to lift up to 30 pounds. Must be able to lift and carry a child in the event of an emergency.Ability to move about the building and community as needed. Ability to move quickly to address emergencies or potentially dangerous situations. Must possess the ability to safely interact with traffic as a pedestrian. The Lead Teacher is required to accompany program participants to off-site locations and to participate in indoor and outdoor activities and field trips. This person must be able to drive a GLIDE vehicle."}],"salaryRange":{"min":28,"max":31,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"This is a 30 hour/week, Non Exempt position
","salaryDescriptionPlain":"This is a 30 hour/week, Non Exempt position\n","text":"Lead Teacher – K-5 Afterschool Program","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n","descriptionBody":"Position Summary:
The Afterschool Program Lead Teacher supports and assists with ensuring the effective daily operations of an After-School Program and its classroom(s) by, ensuring the health and safety of program participants, and promoting their growth and development by providing high quality, age, developmental, and culturally appropriate curriculum and activities. These activities should lead participants in a “child-centered” environment resulting in their self-definition and self-empowerment. This person must be able to work a flexible schedule (some evenings); regular and predictable attendance is essential.
","descriptionBodyPlain":"Position Summary:\nThe Afterschool Program Lead Teacher supports and assists with ensuring the effective daily operations of an After-School Program and its classroom(s) by, ensuring the health and safety of program participants, and promoting their growth and development by providing high quality, age, developmental, and culturally appropriate curriculum and activities. These activities should lead participants in a “child-centered” environment resulting in their self-definition and self-empowerment. This person must be able to work a flexible schedule (some evenings); regular and predictable attendance is essential.\n","hostedUrl":"https://jobs.lever.co/glide/e73a7818-f467-45b8-9253-161812382ea7","applyUrl":"https://jobs.lever.co/glide/e73a7818-f467-45b8-9253-161812382ea7/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Family Youth & Childcare Center","allLocations":["San Francisco"]},"createdAt":1757357301481,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n\nPosition Summary\nThe Lead Teacher plans and implements developmentally appropriate activities that meet toddler/preschool children’s social, emotional, physical, and cognitive needs. This person is responsible for ensuring compliance with all safety, personnel qualifications, and facility requirements of the CA Community Care Licensing, Department of Education, Child and Adult Care Food Program, Department of Social Services and Department of Early Education,. The Lead Teacher works in partnership with the Site Supervisor and others to provide a rich and creative environment which meets the learning needs of all children.\n\nQualified candidates will be compassionate early childhood educators who love working with children (ages 18 months to 5 years) and are dedicated to the development of the early teaching profession.\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary
The Lead Teacher plans and implements developmentally appropriate activities that meet toddler/preschool children’s social, emotional, physical, and cognitive needs. This person is responsible for ensuring compliance with all safety, personnel qualifications, and facility requirements of the CA Community Care Licensing, Department of Education, Child and Adult Care Food Program, Department of Social Services and Department of Early Education,. The Lead Teacher works in partnership with the Site Supervisor and others to provide a rich and creative environment which meets the learning needs of all children.
Qualified candidates will be compassionate early childhood educators who love working with children (ages 18 months to 5 years) and are dedicated to the development of the early teaching profession.
","id":"020e1bdd-ee73-48a6-ae01-a82ae52059aa","lists":[{"text":"Essential Duties & Responsibilities ","content":"Monitor, direct, protect, encourage, and nurture children. Maintain a nurturing environment, which supports the development of each child and ensures a child-centered approach, e.g., children choose the areas they desire to learn without restriction i.e., closing off a space, restricting a child from an area all day, using timeout to discipline. Ensure staff and other caregivers interact with the children in an appropriate manner.Observe the children’s health daily and make appropriate decisions regarding attendance by following health and safety procedures for illnesses and communicable diseases. Ensure children are assisted with daily hygiene, e.g., assisting children with hand washing and tooth brushing, assisting children in cleaning their play areas, etc.;Maintain a safe, fun, healthy classroom environment. Maintain all areas in an organized manner including all environmental quality aspects as they relate to maintaining quality scores per the Early Childcare Environmental Rating Scale (ECERS), Infant/Toddler Childhood Rating Scale (ITCERS) and/or Classroom Assessment Scoring System (CLASS);Take reasonable precautions to protect children, equipment, materials, and classrooms both indoors and outdoors. Ensure all learning areas are clean and orderly at all times.Supervise staff and participate in daily classroom operations. Ensure caregiver/child ratios are maintained. Communicate all issues/concerns to the Site Supervisor immediately.Develop a high-quality, age and culturally appropriate curriculum to successfully engage children and foster physical, emotional, cognitive, and social development.Ensure compliance with: Preschool for All, Department of Children, Youth and Families, the California Department of Education Title V regulations, California Department of Social Services, Department of Early Childhood and the Child Care Food program (CACFP).Model and ensure, Positive Descriptive Acknowledgement (PDA) and Teaching Pyramid Techniques with the children and for the staff.Establish and promote productive relationships with parents/guardians by attending parent/guardian’ meetings/workshops, family events, and encouraging families to participate in events;Assist the Childcare Site Supervisor by preparing documentation and meeting all reporting requirements as needed; including but not limited to child assessments and portfolios, monthly sign-in/out sheets, Salesforce data requirements, Meal counts etc.Meet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings."},{"text":"Supervisory Responsibilities: ","content":"Provide, facilitate, and support resources for staff and other caregivers.Assist with training and ensure standards and practices are adhered to at all times.Plan, assign, direct, and evaluate staff’s work. Provide ongoing feedback and assist with goal work and annual performance reviews;Coach and mentor staff. Provide constructive criticism and helpful solutions to staff without alienating or discouraging them;Work with staff to address complaints and resolve problems in accordance with GLIDE’s policies and procedures and in collaboration with the Childcare Site Supervisor, Program Director, and Human Resources"},{"text":"Minimum Qualifications: ","content":"BA degree in Early Childhood Education or related field.Must have a teacher’s permit (or higher level of certification) from CA Dept. of Education required with continued eligibility for renewal; and/or upgrade of permit to remain qualified for the position.A minimum of 17-24 ECE units (12 core, 2 supervising adults’, and 3 Infant/Toddler Care units).Knowledge of licensing requirements, Title 22, and Title V regulations.Experience supervising staff and a toddler/preschool program, day care center, or other child development facility.Experience teaching targeted age groups and possess strong group management skills.Solid curriculum development experience and knowledge of Learning Strategies.Familiar with CLASS practices, ITERS, and ECERS scale. A “leader” with a clear vision that drives for high standards. Possesses good observational and analytical skills and is able to offer novel solutions.Excellent interpersonal, organization, and planning abilities. Exercises tact and maintains confidentiality.Demonstrates Cultural Humility. Has the ability to work effectively across cultures.Must successfully pass Tuberculosis and Background check screening.Must have or complete CPR and First Aid Training."},{"text":"Work Environment: ","content":"GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building."},{"text":"Physical Requirements: ","content":"Ability to work on a computer and see details of objects at close range.Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).Finger dexterity and the ability to use all standard office equipment.Sit or stand comfortably, and the ability to navigate throughout office spaces (via elevator or stairs)."}],"salaryRange":{"min":30,"max":33,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"This is a full-time (40 hour/week) Non-Exempt position. This role is covered by the collective bargaining agreement.
","salaryDescriptionPlain":"This is a full-time (40 hour/week) Non-Exempt position. This role is covered by the collective bargaining agreement.\n","text":"Lead Toddler Teacher","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary
The Lead Teacher plans and implements developmentally appropriate activities that meet toddler/preschool children’s social, emotional, physical, and cognitive needs. This person is responsible for ensuring compliance with all safety, personnel qualifications, and facility requirements of the CA Community Care Licensing, Department of Education, Child and Adult Care Food Program, Department of Social Services and Department of Early Education,. The Lead Teacher works in partnership with the Site Supervisor and others to provide a rich and creative environment which meets the learning needs of all children.
Qualified candidates will be compassionate early childhood educators who love working with children (ages 18 months to 5 years) and are dedicated to the development of the early teaching profession.
","descriptionBodyPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n\nPosition Summary\nThe Lead Teacher plans and implements developmentally appropriate activities that meet toddler/preschool children’s social, emotional, physical, and cognitive needs. This person is responsible for ensuring compliance with all safety, personnel qualifications, and facility requirements of the CA Community Care Licensing, Department of Education, Child and Adult Care Food Program, Department of Social Services and Department of Early Education,. The Lead Teacher works in partnership with the Site Supervisor and others to provide a rich and creative environment which meets the learning needs of all children.\n\nQualified candidates will be compassionate early childhood educators who love working with children (ages 18 months to 5 years) and are dedicated to the development of the early teaching profession.\n","hostedUrl":"https://jobs.lever.co/glide/020e1bdd-ee73-48a6-ae01-a82ae52059aa","applyUrl":"https://jobs.lever.co/glide/020e1bdd-ee73-48a6-ae01-a82ae52059aa/apply"},{"additionalPlain":"Work Environment\nGLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.\n","additional":"Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Welcome Center","allLocations":["San Francisco"]},"createdAt":1779400308662,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n\n\nPosition Summary\nThe Manager for the Welcome Center Lobby Reception is a frontline, hands-on manager responsible for ensuring that every visitor, client, and staff member is welcomed into a safe, orderly, and radically inclusive environment. This operational leader is responsible for enforcing and continuously improving lobby operations, visitor experience, and mail/delivery coordination, ensuring seamless daily operations and a mission-aligned service environment. \n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
\n
Position Summary
\n
The Manager for the Welcome Center Lobby Reception is a frontline, hands-on manager responsible for ensuring that every visitor, client, and staff member is welcomed into a safe, orderly, and radically inclusive environment. This operational leader is responsible for enforcing and continuously improving lobby operations, visitor experience, and mail/delivery coordination, ensuring seamless daily operations and a mission-aligned service environment.
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Directly supports the welcome center reception, intake, and navigation. This means ensuring that each visitor is treated with grace, care, and deep concern for efficient service. Our clients are often in crisis and need folks who are committed to getting them the best care and services quickly by providing navigation to each visitor. \nEnsure that all clients accessing GLIDE Welcome Center services complete rapid intake registration.\nManage all daily lobby operations to ensure seamless, efficient, and safe client and visitor flow that embodies GLIDE’s values of respect, inclusion, and compassion; coordinate lobby operations with satellite locations.\nManage front desk reception and support services, visitor management, vendor check-ins and check-outs, mail handling and delivery, delivery and donation routing, field team check-ins and pickups, et cetera.\nSupport clients as they navigate services and wait for appointments at GLIDE; coordinate transportation, warm transfers, and navigation to partner programs. \nProvide lobby support services for GLIDE street teams, including facilitating warm transfers of clients between programs, transportation dispatch, and document intake. \nTrack and analyze performance metrics to drive efficiency and improve client experience. Ensure compliance with safety and security procedures, protocols, and corrective actions. Lead Kaizen (continuous improvement) efforts to identify and implement process enhancements.\nWork with the Events Steering Workflow/Committee to plan and execute logistics for all GLIDE events. \nEnsure lobby safety, cleanliness, ADA access, and signage. Document, route, and prioritize necessary improvements to the facilities team through Zendesk and managerial escalation when necessary.\nSupervise reception and visitor displays, notifications, and check-in stations, ensuring technology systems are functional and user-friendly. Implement and maintain visitor management technology (e.g., digital kiosks, workflow software). \nMaintain strong partnerships with other GLIDE departments and neighborhood organizations, including Free Meals, Safety, Community Ambassadors, Welcome Center, Journey Home, and Neighborhood Block Groups. \nPerform additional duties as assigned. \n\n\n
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\n- Bachelor's degree in business administration, Social Work, Operations Management, or related field; or equivalent hands-on experience); or 5+ years of experience managing operations, facilities, or lobby reception.
\n- Strong leadership and communication skills with the ability to manage cross-functional teams.
\n- xceptional interpersonal and communication skills; adept at building trust across diverse communities.
\n- Experience implementing operations plans, workflow improvement, and visitor management systems.
\n- Demonstrated ability to manage safety protocols and emergency procedures.
\n- Knowledge of trauma-informed and inclusive service approaches.
\n- Flexible, compassionate, and grounded leader able to operate effectively in dynamic, community-centered environments.
\n- Proficient in the use of a computer, specifically MS Office suite (Word, Excel, Outlook, PowerPoint).
\n- Familiarity with Kaizen or Lean process improvement methodologies a plus.
\n\n
\n
\n
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\n- Ability to work on a computer and see details of objects at a close range.
\n- Ability to hear within a normal range, and communicate effectively (in person, telephone or Zoom).
\n- Finger dexterity and the ability to use all standard office equipment.
\n- Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).
\n- Activities that occur frequently are sitting, standing, walking, and handling materials and supplies.
\n- Activities that occur occasionally are climbing stairs and manipulating fine objects with your fingers.
\n- Activities that occur infrequently are bending, squatting, twisting, reaching straight above and below shoulder level, carrying and lifting up to 20-30 pounds.
\n\n
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This is a full-time (40 hour/week) Exempt position
","salaryDescriptionPlain":"This is a full-time (40 hour/week) Exempt position \n","text":"Manager, Welcome Center Lobby Reception","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","descriptionBody":"\n
Position Summary
\n
The Manager for the Welcome Center Lobby Reception is a frontline, hands-on manager responsible for ensuring that every visitor, client, and staff member is welcomed into a safe, orderly, and radically inclusive environment. This operational leader is responsible for enforcing and continuously improving lobby operations, visitor experience, and mail/delivery coordination, ensuring seamless daily operations and a mission-aligned service environment.
\n
Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
","categories":{"commitment":"Full-Time","department":"Fund Development","location":"San Francisco","team":"Fund Development","allLocations":["San Francisco"]},"createdAt":1779235067376,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n\n\nPosition Summary: \nThe Senior Director of Major and Individual Gifts is a pivotal leadership role responsible for the strategic integration and performance of GLIDE’s comprehensive individual giving program. Encompassing the Annual Fund, Mid-Level/Major Giving, and Planned Gifts, this role serves as a trusted partner to the Chief Advancement Officer and a key architect of the Fund Development team’s growth. The individual in this role is an organizational leader who can ably—both internally and externally--represent the spirit and culture of philanthropy on which Glide is built.\n \nThe successful candidate will design and execute an ambitious, sustainable fundraising roadmap that ensures a seamless individual donor pipeline—strategically stewarding supporters from their initial contribution through transformative legacy commitments—in partnership with the CEO, Board members, staff, and others. As the team’s lead Major Gifts Officer, the Senior Director will also personally manage a high-level portfolio of 50-75 prospects with the capacity to support GLIDE with major commitments.\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary:
\nThe Senior Director of Major and Individual Gifts is a pivotal leadership role responsible for the strategic integration and performance of GLIDE’s comprehensive individual giving program. Encompassing the Annual Fund, Mid-Level/Major Giving, and Planned Gifts, this role serves as a trusted partner to the Chief Advancement Officer and a key architect of the Fund Development team’s growth. The individual in this role is an organizational leader who can ably—both internally and externally--represent the spirit and culture of philanthropy on which Glide is built.
\n
\nThe successful candidate will design and execute an ambitious, sustainable fundraising roadmap that ensures a seamless individual donor pipeline—strategically stewarding supporters from their initial contribution through transformative legacy commitments—in partnership with the CEO, Board members, staff, and others. As the team’s lead Major Gifts Officer, the Senior Director will also personally manage a high-level portfolio of 50-75 prospects with the capacity to support GLIDE with major commitments.
","id":"ab57dd77-ee1f-42ea-b5a0-c4e7adf72a40","lists":[{"text":"Essential Duties & Responsibilities:","content":"Leadership and Strategy
\n\nStrategic Vision: Design and implement a multi-channel individual giving strategy that integrates the Annual Fund, Mid-Level, Major Gifts, and Planned Giving into a unified, high-growth engine.\nRevenue Benchmarking: Establish, monitor, and achieve rigorous annual and multi-year revenue targets across all individual giving streams.\nMoves Management: Oversee the Major and Mid-Level Gift processes, mentoring gift officers in sophisticated moves-management techniques to deepen philanthropic ties and maximize donor lifetime value.\nAnnual Fund Oversight: Provide executive direction for the Sr Manager of Annual Fund, collaboratively defining goals for donor acquisition, retention, direct mail, and digital campaigns.\nSegmentation and Strategy: Define clear donor segmentation and strategies to successfully recruit new supporters and transition existing donors to the giving ladder.\nCross-Functional Collaboration: Partner with the Communications Team, GLIDE Memorial Church, organization-wide staff and Board leadership to ensure a synchronized solicitation of cadence and cohesive messaging across all donor touchpoints.\n\n\n
Fundraising, Pipeline, and Performance Management
\n\n
Portfolio Management: Directly cultivate, solicit, and steward a high-priority portfolio of XX donors, including ultra-high-net-worth individuals and prospects capable of 7- and 8-figure transformative gifts.\n
Pipeline Stewardship: Guide the broader team in creating meaningful stewardship journeys that convert prospects, first-time donors, regular supporters, and others into long-term, invested partners.\n
Performance Management: Rigorously track performance metrics—including revenue, retention rates, and participation—and pivot strategies proactively based on real-time data.\n
Collaboration: Work across all levels of GLIDE staff and Board leadership to craft and execute personalized fundraising strategies that appeal to individuals’ philanthropic goals.\n\n
General
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Philanthropic Spirit: Personify, champion and perpetuate GLIDE’s organization-wide culture of philanthropy, ensuring it is reflected in all internal and external interactions.\nPartnership: Foster deep, collaborative, and trusting partnerships with staff across all departments to align fundraising efforts with programmatic impact.\nContext: Actively engage with GLIDE’s ethos by developing an expert-level understanding of its history, social justice mission, and core values from its founding through its current role in San Francisco’s ecosystem\nOther duties as assigned\n\n\n
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Bachelor’s Degree or equivalent experience. Master’s Degree, CFRE, CAP, 21/64, and other fundraising certifications a plus;\nSeven to 10-plus years of significant nonprofit fundraising and leadership (preferably 5-7 figure individual giving in the social/human services area);\nDemonstrated multi-year experience managing a stable and successful fundraising team\nExcellent interpersonal and communications skills (written and verbal) with both internal and external constituencies. Proven experience in telling the story of an organization and conveying its importance.\nCommitment to professional and personal integrity;\nAbility to establish priorities and execute tasks with little direct supervision;\nAdaptable and flexible style maintaining the appropriate balance of rigor and flexibility\nAbility to establish and maintain strong working relationships across difference—from front-line staff to Board members\nAbility to maintain the highest level of confidentiality;\nStrong writing skills: adept at crafting proposals, solicitation letters and correspondence;\nAdept at creating and tracking budgets, adhering to expense limits;\nComputer Skills: MS Office suite including Excel and Word (mail merge preferred), Adobe products, fundraising software (Salesforce preferred)\nExperience with Wealth Screening and Prospecting Software, such as Lexis for Development Professionals and Windfall preferred\n\n"},{"text":"Leadership Competencies","content":"Glide values and expects its leaders to possess and demonstrate the following competencies:
\n\n\n
Adaptive Leadership & Resilience: Leads with agility, composure, and resilience during change and uncertainty while maintaining momentum and supporting team stability.\nStrategic Vision & Systems Thinking: Sees the broader organizational picture, connects cross-functional work, and plans proactively to advance shared goals and long-term success.\nOperational Excellence & Accountability: Ensures strong execution, stewardship, and follow-through while taking ownership of outcomes and maintaining operational effectiveness.\nEmotional Intelligence & Interpersonal Dynamics: Builds trust and psychological safety through self-awareness, empathy, communication, and curiosity.\nTalent Development & Collaboration: Invests in people and fosters collaboration across teams to strengthen organizational effectiveness and shared leadership\n\n"}],"salaryRange":{"min":150000,"max":175000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"This is a full-time (40 hour/week), Exempt position
","salaryDescriptionPlain":"This is a full-time (40 hour/week), Exempt position\n","text":"Senior Director of Major and Individual Gifts","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","descriptionBody":"Position Summary:
\nThe Senior Director of Major and Individual Gifts is a pivotal leadership role responsible for the strategic integration and performance of GLIDE’s comprehensive individual giving program. Encompassing the Annual Fund, Mid-Level/Major Giving, and Planned Gifts, this role serves as a trusted partner to the Chief Advancement Officer and a key architect of the Fund Development team’s growth. The individual in this role is an organizational leader who can ably—both internally and externally--represent the spirit and culture of philanthropy on which Glide is built.
\n
\nThe successful candidate will design and execute an ambitious, sustainable fundraising roadmap that ensures a seamless individual donor pipeline—strategically stewarding supporters from their initial contribution through transformative legacy commitments—in partnership with the CEO, Board members, staff, and others. As the team’s lead Major Gifts Officer, the Senior Director will also personally manage a high-level portfolio of 50-75 prospects with the capacity to support GLIDE with major commitments.
","descriptionBodyPlain":"Position Summary: \nThe Senior Director of Major and Individual Gifts is a pivotal leadership role responsible for the strategic integration and performance of GLIDE’s comprehensive individual giving program. Encompassing the Annual Fund, Mid-Level/Major Giving, and Planned Gifts, this role serves as a trusted partner to the Chief Advancement Officer and a key architect of the Fund Development team’s growth. The individual in this role is an organizational leader who can ably—both internally and externally--represent the spirit and culture of philanthropy on which Glide is built.\n \nThe successful candidate will design and execute an ambitious, sustainable fundraising roadmap that ensures a seamless individual donor pipeline—strategically stewarding supporters from their initial contribution through transformative legacy commitments—in partnership with the CEO, Board members, staff, and others. As the team’s lead Major Gifts Officer, the Senior Director will also personally manage a high-level portfolio of 50-75 prospects with the capacity to support GLIDE with major commitments.\n","hostedUrl":"https://jobs.lever.co/glide/ab57dd77-ee1f-42ea-b5a0-c4e7adf72a40","applyUrl":"https://jobs.lever.co/glide/ab57dd77-ee1f-42ea-b5a0-c4e7adf72a40/apply"},{"additionalPlain":"Work Environment\nGLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.\n","additional":"Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Neighborhood Engagement & Street Crisis Response","allLocations":["San Francisco"]},"createdAt":1780506154429,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
\n
Position Summary:
\n
The Senior Director of Neighborhood Engagement & Street Crisis Response provides administrative and operational leadership for all programs within Neighborhood Engagement and Street Crissis Response, currently the Cecil Williams Community Ambassadors (frontline outreach, crisis response, and low-threshold case management), Journey Home (mobile outreach, reunification, and case management), and Placemaking (Neighborhood block groups, community corps, and activation management).
\n
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Provide strategic leadership, oversight, and performance management for GLIDE’s Ambassadors, Journey Home, and Placemaking programs, ensuring alignment with organizational priorities, contractual obligations, funder requirements, and measurable impact outcomes. \nOversee multiple multi-million-dollar program budgets and resources; ensure compliance and quality assurance for all aspects of program operations and administration . \nDevelop grant development, funder reporting, public presentations, and external partnerships; \nDevelop and implement multi-year strategies that advance neighborhood safety, stabilization, belonging, crisis response, and community well-being while promoting equity, inclusion, cultural humility, and trauma-informed practices throughout all program operations. \nLead neighborhood placemaking, beautification, and community activation initiatives that strengthen public spaces, foster positive neighborhood engagement, improve perceptions of safety, and build partnerships among residents, businesses, artists, community organizations, and civic stakeholders. \nOversee daily operations, staffing, scheduling, field deployment, service delivery, and 24/7 operational readiness, ensuring effective outreach coordination, crisis de-escalation, emergency response, client referrals, field safety, and continuity of services. \nSupervise, coach, mentor, and evaluate Program Directors, Managers, and other leadership staff, establishing clear performance expectations, fostering accountability, supporting professional development, and strengthening organizational culture. \nEstablish, implement, and continuously improve systems, policies, procedures, workflows, and operational protocols that promote efficiency, risk management, compliance, service quality, data integrity, and organizational effectiveness; ensure compliance with all applicable contracts, grants, regulations, credentialing requirements, licensing standards, reporting obligations, audits, and performance benchmarks, proactively addressing risks and corrective actions when necessary. \nLead the integration and coordination of client engagement, case management, outreach, and crisis response workflows across programs to improve service continuity, information sharing, follow-up, and overall client outcomes. \nUtilize performance metrics, outcome data, program evaluations, and stakeholder feedback to drive continuous quality improvement; partner with internal departments including Data & Impact, Human Resources, Finance, Facilities, Communications, and Information Technology to strengthen organizational performance and accountability. \nRepresent GLIDE in high-level collaborations with government agencies, funders, neighborhood coalitions, community-based organizations, and other strategic partners to advance coordinated neighborhood care and community revitalization. \n\n\n
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Master's degree in operations management, social work, non-profit administration, public health, or equivalent experience. \n5-7 years of program administrative oversight experience and staff supervision (preferably in a CBO). \nExpertise in contract management, case management, crisis intervention, mental health services, and standard of care regulatory practices (i.e. trauma informed care). \nDemonstrated experience and expertise working with women, families, and children from under-resourced communities, who are impacted by poverty, violence and behavioral health challenges. \nDemonstrate creativity in developing and implementing models of care for marginalized populations. Equip to balance clinical and non-clinical approaches to services and community-building activities. \nPossess excellent organizational / project management skills that lead to meeting contract deliverables. \nStrong analytical skills: ability to interpret data, evaluate programs and interpret outcomes to improve workflow processes, systems, policies, and procedures for continuous improvement. \nExcellent written and verbal communication skills. \nExperience working with staff and clients to co-develop and co-lead spaces of celebration, learning, and exchange of knowledge. \nProficiency in MS Office Suite and experience or knowledge of database management (ideally Salesforce ECM). \n\n"},{"text":"Physical Requirements","content":"\n\n
Ability to work on a computer and see details of objects at close range. \nAbility to hear within normal range, and communicate effectively (in person, telephone or zoom). \nFinger dexterity and the ability to use all standard office equipment. \nSit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs). \n\n"}],"salaryRange":{"min":150000,"max":170000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Director of Neighborhood Engagement & Street Crisis Response","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","descriptionBody":"\n
Position Summary:
\n
The Senior Director of Neighborhood Engagement & Street Crisis Response provides administrative and operational leadership for all programs within Neighborhood Engagement and Street Crissis Response, currently the Cecil Williams Community Ambassadors (frontline outreach, crisis response, and low-threshold case management), Journey Home (mobile outreach, reunification, and case management), and Placemaking (Neighborhood block groups, community corps, and activation management).
\n
Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
","categories":{"commitment":"Full-Time","department":"Operations","location":"San Francisco","team":"Information & Technology","allLocations":["San Francisco"]},"createdAt":1780504991980,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary:
\nThe Senior Salesforce Developer is responsible for maintaining, growing, and continuously improving GLIDE’s Salesforce ecosystem, including platform maintenance, enterprise-wide workflow automation, and data system integrations to support data dashboards/business intelligence for continuous improvement. This is a highly technical, hands-on role. The ideal candidate is a strong workflow automation analyst and builder with a proven track record of success as a Salesforce platform, workflow, or integration engineer. This position is essential to leading GLIDE’s technology infrastructure innovations.
","id":"efce7dd1-32ff-4f12-b654-5a689093b3f1","lists":[{"text":"Essentials Duties and Responsibilities","content":"\n
\n\n
Serve as the portfolio manager and lead administrator of GLIDE’s Salesforce Ecosystem (platform, workflows, integrations, data governance); drive system security, monitoring, performance, scalability, and continuous improvement; lead GLIDE’s Salesforce team. \nLead the design, configuration, and implementation of Salesforce solutions, including workflow analysis, automation improvements, and optimization; serve as project manager for approved initiatives. \nBuild, maintain, and continuously improve workflow automation, efficiency, and interoperability across programs and reporting; serve as project manager for upgrades and new workflow implementations. \nTranslate manual and/or low-tech processes into scalable, efficiently automated solutions; evaluate and refactor legacy configurations and automations. Perform data mapping, transformation, and migration. \nDesign and implement integrations between Salesforce and other systems. Build and manage API integrations using REST services, webhooks, and middleware tools; ensure secure, reliable integrations with proper authentication and error handling. \nManage data synchronization strategies and system-of-record definitions; develop and maintain scalable data models; develop and enforce data governance. \nWrite clean, maintainable code and proper workflow/project documentation. Customize Salesforce applications and implement complex workflows. Develop/maintain Apex test classes for system reliability. \nMonitor system performance and proactively resolve issues; identify and reduce technical debt through continuous improvement. \nAdvise leadership using written, executive-ready one-pagers and proposals; provide technical guidance to staff and vendors; manage vendor relationships and oversee vendor projects. \nStay current with Salesforce platform updates and integration best practices. \nSupport occasional evening or weekend work for deployments or critical issues. \n\n\n
\n\n
4+ years of Salesforce experience with workflow automation and integrations. \nExpert workflow analysis and salesforce automation skills. \nExcellent project manager & technology builder with strong problem-solving and communication skills. \nAbility to manage multiple priorities in a fast-paced environment, strategically plan and implement projects on-time and on-budget; excellent project management, stakeholder engagement, and documentation. \nStrong communication (written and oral) and interpersonal skills; staff mentor. \nExceptional interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of work. \nHighly self-motivated and self-directed; ability to work both independently and collaboratively, applying sound analytical judgment in all contexts. \nExperience with Salesforce Flow and Apex development; experience building API integrations (REST). \nStrong understanding of data modeling and system architecture, commitment to data governance, KPI reporting, systems documentation, and version control. \n\n"},{"text":"Preferred Qualifications","content":"\n\n
Experience in nonprofit or mission-driven environments. \nExperience with enterprise-wide software system upgrades. \nFamiliarity with Salesforce Nonprofit Cloud (NPC)/Agentforce and/or Nonprofit Success Pack (NPSP). \nExperience with Lightning Web Components (LWC) and JavaScript, middleware tools (MuleSoft, Workato, Zapier), and reporting tools (Power BI, Tableau). \nSalesforce certifications strongly preferred. \n\n"},{"text":"Physical Requirements","content":"\n\n
Ability to work on a computer and see details of objects at close range. \nAbility to hear within normal range, and communicate effectively (in person, telephone or Zoom). \nFinger dexterity and the ability to use all standard office equipment. \nSit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).\n\n"}],"salaryRange":{"min":110000,"max":120000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Salesforce Workflow Automation Developer","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","descriptionBody":"Position Summary:
\nThe Senior Salesforce Developer is responsible for maintaining, growing, and continuously improving GLIDE’s Salesforce ecosystem, including platform maintenance, enterprise-wide workflow automation, and data system integrations to support data dashboards/business intelligence for continuous improvement. This is a highly technical, hands-on role. The ideal candidate is a strong workflow automation analyst and builder with a proven track record of success as a Salesforce platform, workflow, or integration engineer. This position is essential to leading GLIDE’s technology infrastructure innovations.
","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/glide/efce7dd1-32ff-4f12-b654-5a689093b3f1","applyUrl":"https://jobs.lever.co/glide/efce7dd1-32ff-4f12-b654-5a689093b3f1/apply"},{"additionalPlain":"Work Environment\nGLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.\n\nThis role is covered by the collective bargaining agreement.\n","additional":"Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
This role is covered by the collective bargaining agreement.
","categories":{"commitment":"Full-Time","department":"Programs","location":"San Francisco","team":"Free meals","allLocations":["San Francisco"]},"createdAt":1775753455452,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n\n\nPosition Summary \nThe Free Meals Program Shift Lead functions as a shift facilitator for the overall success of the meal period. This person is responsible, in conjunction with other team members, for the preparation and serving of breakfast, lunch or dinner as well as all operations entailed therein. The Shift Lead helps to run the entire operations of the main dining room, back kitchen and coffee house for any given meal or prep period. \nWork responsibilities will, at times, require long days and/or evening or weekend responsibilities. \nExcellent attendance is required with schedule flexibility determined by the needs of the organization.\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
\n
Position Summary
\n
The Free Meals Program Shift Lead functions as a shift facilitator for the overall success of the meal period. This person is responsible, in conjunction with other team members, for the preparation and serving of breakfast, lunch or dinner as well as all operations entailed therein. The Shift Lead helps to run the entire operations of the main dining room, back kitchen and coffee house for any given meal or prep period.
\n
Work responsibilities will, at times, require long days and/or evening or weekend responsibilities.
Excellent attendance is required with schedule flexibility determined by the needs of the organization.
\n
• Must pass Tuberculosis screening and obtain the CA Mangers Food safety certificate mandatory.
• CPR, AED, First Aid, N.E.R.T training helpful.
"},{"text":"Physical Requirements","content":"\nVision and hearing at normal range. Ability to communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking;\nMust be in good physical condition, as this person will be required to perform manual labor within conditions that are sometimes less than ideal.\nAbility to perform repetitive physical activities (for up to 8 hours per day) that require considerable use of arms and legs and moving the whole body such as bending, twisting, lifting, and walking;\nTrunk strength. The ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time;\nAbility to stand for extended periods, 90% of time standing and 10% sitting.\nMust possess strength, stamina and ability to navigate stairs with heavy loads in hands or with equipment throughout the work day;\nFrequent lifting of food containers and items weighing up to 50 pounds is required. Must possess the ability to independently and safely lift and move materials for extended periods (up to 1 hour) and heavier weights with the use of equipment or assistance from others.\nAbility to work on a computer and see details of objects at close range. \nAbility to hear within normal range, and communicate effectively (in person, telephone or Zoom). \nFinger dexterity and the ability to use all standard office equipment. \nSit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs). \n"}],"salaryRange":{"min":28,"max":30,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"This is a full-time (40 hour/week) Non Exempt position.
","salaryDescriptionPlain":"This is a full-time (40 hour/week) Non Exempt position. \n","text":"Shift Lead","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n","descriptionBody":"\n
Position Summary
\n
The Free Meals Program Shift Lead functions as a shift facilitator for the overall success of the meal period. This person is responsible, in conjunction with other team members, for the preparation and serving of breakfast, lunch or dinner as well as all operations entailed therein. The Shift Lead helps to run the entire operations of the main dining room, back kitchen and coffee house for any given meal or prep period.
\n
Work responsibilities will, at times, require long days and/or evening or weekend responsibilities.
Excellent attendance is required with schedule flexibility determined by the needs of the organization.
\n
Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
","categories":{"commitment":"Part-Time","department":"Programs","location":"San Francisco","team":"Neighborhood Engagement & Street Crisis Response","allLocations":["San Francisco"]},"createdAt":1773783688112,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n\n\nPosition Summary\nThe Supervising Case Manager (SCM) oversees a team of 1–3 Case Managers, manages shift operations across all San Francisco neighborhoods, oversees hotline functions, validates relocations and reunifications, and safeguards all client-related supplies, vouchers, tickets, and funds. The SCM ensures high-quality mobile and onsite services that support clients experiencing homelessness toward stabilization and long-term well-being. \nJourney Home Supervising Case Manager spearhead mobile and on-premises client outreach, intake, assessment, and low-threshold to intensive case management: develop and manage individualized care plans, coordinate resources and wrap-around services, transport clients to appointments, connect clients with shelter and housing, facilitate health, mental health, and substance use disorder treatment, arrange travel and transportation, and help clients reunite with family, support networks, and careers for long-term well-being and housing stabilization. In this role, you will create, develop, and steward a caseload of approximately 20-25 clients at various stages of their journey toward housing stabilization and help approximately 3-5 people per month progress from homelessness toward housing stability. \nJourney Home Supervising Case Managers are assigned a regular shift (Day, Graveyard), must be available to work outside of their regular shift when assigned, and must be available to work special events or serve as emergency workers when required by community need. Shifts can be reassigned or rotated as the business needs of the operations change. \n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
\n
Position Summary
\n
The Supervising Case Manager (SCM) oversees a team of 1–3 Case Managers, manages shift operations across all San Francisco neighborhoods, oversees hotline functions, validates relocations and reunifications, and safeguards all client-related supplies, vouchers, tickets, and funds. The SCM ensures high-quality mobile and onsite services that support clients experiencing homelessness toward stabilization and long-term well-being.
\n
Journey Home Supervising Case Manager spearhead mobile and on-premises client outreach, intake, assessment, and low-threshold to intensive case management: develop and manage individualized care plans, coordinate resources and wrap-around services, transport clients to appointments, connect clients with shelter and housing, facilitate health, mental health, and substance use disorder treatment, arrange travel and transportation, and help clients reunite with family, support networks, and careers for long-term well-being and housing stabilization. In this role, you will create, develop, and steward a caseload of approximately 20-25 clients at various stages of their journey toward housing stabilization and help approximately 3-5 people per month progress from homelessness toward housing stability.
\n
Journey Home Supervising Case Managers are assigned a regular shift (Day, Graveyard), must be available to work outside of their regular shift when assigned, and must be available to work special events or serve as emergency workers when required by community need. Shifts can be reassigned or rotated as the business needs of the operations change.
\n
\n
\n
\n\n
Support the Program Manager and Director by enforcing Journey Home’s mission, policies, protocols, and contract requirements. Oversee all aspects of an operational shift, ensuring strong staff supervision and effective resource and schedule management for 24/7 operations.\nProvide direct supervision, coaching, and performance management for 1-3 Case Managers to ensure high-quality, consistent services across all San Francisco neighborhoods. Lead case conferencing; review and approve case files, data entries, and required reports.\nVerify all relocations and reunifications for appropriateness, documentation, safety, and legitimacy. Model excellence in direct case management.\nManage and safeguard all client supplies, vouchers, tickets, gift cards, and other valuables. Conduct daily inventories and weekly audits; report discrepancies immediately. Serve as primary asset control coordinator for an entire shift. Ensure team members are following strict asset control practices.\nLead shift briefings, debriefs, and weekly team meetings. Identify and document training needs and support staff development.\nOversee hotline response, triage, dispatch, and documentation. Train staff on SOP adherence and ensure team achievement of Key Performance Indicators (KPIs).\nEnsure compliance with all fleet safety and operational protocols; serve as lead driver when needed.\nBuild and maintain collaborative relationships with CBOs, SFPD, SFFD, EMS, hospitals, clinics, statewide partners, and GLIDE internal programs (Welcome Center, Safety, Ambassadors, etc.).\nConduct outreach and engagement with individuals experiencing or at risk of homelessness. Connect clients to shelter, housing, and wraparound services to achieve Journey Home KPIs.\nEnsure comprehensive documentation for 50–60 active clients per case manager, including intakes, assessments, notes, logs, engagements, referrals, and all required data. Submit accurate daily, weekly, and monthly reports on time in the required databases.\nTransport clients to appointments; arrange travel; and ensure all client resources are tracked, distributed, and managed with the highest ethical and fraud-prevention standards. Coach team members to do the same. \nUphold all case management ethics, HIPAA rules, confidentiality protocols, and public communication guidelines, and train team members to do the same. Coach team members to do the same.\nConnect clients to the full range of GLIDE and community-based services. Collaborate with all GLIDE neighborhood engagement and street-crisis response programs, integrating services where appropriate. Build rapport with neighborhood groups.\nDevelop outreach and educational materials and support leadership in coordinating special events that promote Journey Home and GLIDE services.\nEngage in ongoing professional development, supervision, team meetings, community meetings, and required trainings.\nObtain jail clearance in San Francisco and other Bay Area counties to enter city and county jails to advocate on behalf of incarcerated clients; other clearances as necessary and approved by management to help support clients. \n\n\n
\n
\n
\n\n
Bachelor’s degree in social work, public health or, 2+ years providing outreach, navigation, and low-threshold to intensive case management services to high-risk populations, including expert knowledge of stabilization, shelter, housing, and substance use disorder treatment centers.\nMust have experience and training in de-escalation, motivational interviewing, overdose reversal, data collection and case notes.\nExperience providing street-based outreach services in urban settings and homeless encampments. \nAbility to read, write, collect data, and document case notes to the expected professional standards. \nAbility to establish and maintain effective collaborative relationships across Glide programs as well as with city agencies across San Francisco, the wider Bay Area, throughout California, and throughout the United States. \nMust be able to successfully engage clients in services and retention through the application of motivational interviewing, risk reduction counseling, and strengths-based counseling techniques.\nMust understand the social determinants of health and how they impact people experiencing homelessness, actively engaged in drug use, and proximate stressors. \nMust be able to provide culturally competent, and trauma-informed support to diverse clients to help them achieve stability and self-sufficiency. \nExceptionally strong communication and trust-building skills are required, including comfort and proficiency with public speaking (i.e. 1:1 interaction with clients and community, group education, street outreach, etc.) \n\n\n
\n
\n\n
Must have a valid California Drivers license.\nMust have auto insurance and a clean DMV record with the ability to drive GLIDE’s Journey Home Service Van. \nCalifornia Peer-to-Peer Support Specialist certification, or the ability to acquire one within 60 days of hire. \nCalifornia Community Health Worker Certification preferred. \n\n\n
\n
\n\n
Ability to work on a computer and see details of objects at close range. \nAbility to hear within normal range, and communicate effectively (in person, telephone or Zoom). \nFinger dexterity and the ability to use all standard office equipment. \nSit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs). \nActivities that occur frequently are sitting, standing, walking, and handling materials and supplies. \nActivities that occur occasionally are climbing stairs and manipulating fine objects with your fingers. \nActivities that occur infrequently are bending, squatting, twisting, reaching straight above and below shoulder level, carrying and lifting up to 50 pounds. \n\n\n
This is a .60% fte (24 hours per week) Exempt-level position. Two 12-hour shifts (Friday/Saturday)
","salaryDescriptionPlain":"This is a .60% fte (24 hours per week) Exempt-level position. Two 12-hour shifts (Friday/Saturday)\n","text":"Supervising Case Manager (Part-Time)","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","descriptionBody":"\n
Position Summary
\n
The Supervising Case Manager (SCM) oversees a team of 1–3 Case Managers, manages shift operations across all San Francisco neighborhoods, oversees hotline functions, validates relocations and reunifications, and safeguards all client-related supplies, vouchers, tickets, and funds. The SCM ensures high-quality mobile and onsite services that support clients experiencing homelessness toward stabilization and long-term well-being.
\n
Journey Home Supervising Case Manager spearhead mobile and on-premises client outreach, intake, assessment, and low-threshold to intensive case management: develop and manage individualized care plans, coordinate resources and wrap-around services, transport clients to appointments, connect clients with shelter and housing, facilitate health, mental health, and substance use disorder treatment, arrange travel and transportation, and help clients reunite with family, support networks, and careers for long-term well-being and housing stabilization. In this role, you will create, develop, and steward a caseload of approximately 20-25 clients at various stages of their journey toward housing stabilization and help approximately 3-5 people per month progress from homelessness toward housing stability.
\n
Journey Home Supervising Case Managers are assigned a regular shift (Day, Graveyard), must be available to work outside of their regular shift when assigned, and must be available to work special events or serve as emergency workers when required by community need. Shifts can be reassigned or rotated as the business needs of the operations change.
\n
Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
","categories":{"commitment":"Temporary","department":"Programs","location":"San Francisco","team":"Transitional Aged Youth (TAY)","allLocations":["San Francisco"]},"createdAt":1778270102355,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n\n\nThe TAY Health and Wellness Center is located at: 888 Post Street, San Francisco, CA \n \nPosition Summary:\nThe TAY HWC Program Navigator exemplifies and models GLIDE’s mission and values, builds respectful rapport with program participants, and safely guides and connects participants to the Center’s resources, services, and other support staff to achieve relief, safety, and wellness. The Navigator serve as hosts for the Center – guiding participants through the various resources available at the Center such as showers, lockers, pantry, grooming services, clothing, laundry access, wifi access, etc. \n \nThe Navigator is a critical connector linking participants to case managers, job development specialists, housing specialists, and other community partners who are providing critical services onsite. The Navigator is also responsible for performing regular wellness checks to ensure the safety of participants while onsite. \n \n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
The TAY Health and Wellness Center is located at: 888 Post Street, San Francisco, CA
\n
\nPosition Summary:
\nThe TAY HWC Program Navigator exemplifies and models GLIDE’s mission and values, builds respectful rapport with program participants, and safely guides and connects participants to the Center’s resources, services, and other support staff to achieve relief, safety, and wellness. The Navigator serve as hosts for the Center – guiding participants through the various resources available at the Center such as showers, lockers, pantry, grooming services, clothing, laundry access, wifi access, etc.
\n
\nThe Navigator is a critical connector linking participants to case managers, job development specialists, housing specialists, and other community partners who are providing critical services onsite. The Navigator is also responsible for performing regular wellness checks to ensure the safety of participants while onsite.
\n
","id":"93a9a957-f353-4b89-a0aa-4a337f0c0acd","lists":[{"text":"Essential Duties and Responsibilities","content":"\nOther duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.\nWelcome and orient participants to the Center including community agreements, safety protocols, and resources available to them.\nFoster a welcoming and inclusive atmosphere within the center. Encourage positive, healthy behaviors and promote a culture of mutual respect and support between staff and TAY participants. \nHelp participants access amenities such as snacks, showers, clothing, restrooms, laundry, etc. according to established policies and protocols, including managing sign-in, service and inventory logs, and intakes.\nOffer directions and guidance to participants seeking assistance or information, demonstrating patience, understanding, and a willingness to help, and linking participants to care internally and externally when necessary. Offers every visitor access to case management.\nPerform safety and wellness checks inside the Center and its surrounding areas such as the patio and exterior of building to ensure participants feel safe and supported.\nMaintain safety, cleanliness, organization, and inventory for common areas such as lounge, pantry, conference rooms, etc. to assure positive experiences for participants. \nCollaborate with onsite staff and service providers to ensure all services are accessible to participants including deescalating conflict and/or providing alternate means of accessing resources (e.g. outdoors).\nDocument and report safely and health concerns immediately to Shift Supervisor or Program Manager.\nMaintain accurate records of observations, engagements, referrals, connections, and outreach activities, with integrity and attention to detail using paper logs and/or Salesforce database.\nAttend regular meetings and training sessions to stay informed about neighborhood developments, resources, and best practices, with a commitment to embodying the values of GLIDE.\n"},{"text":"Minimum Qualifications","content":"\nHigh school diploma or GED and an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. \n3+ years’ experience working in health or human services setting providing advocacy, navigation, and/or low-threshold case management services to high-need individuals or equivalent combination of education and experience preferred. \nAble to use computer systems to perform routine work functions such as typing, internet research, document formatting, and data entry.\nMust have or complete CPR and First Aid Training, Mental Health First Aide, Crisis Prevention Certification, and Overdose Prevention within 3 months of hire. \nExcellent interpersonal and teamwork skills are essential and knowledge of de-escalation techniques. \nExperience with managing crowds, lines, and/or access to critical resources with populations that may be experiencing high levels of stress and trauma.\nAbility to communicate with and interact with emergency personnel (e.g. ambulance, police, firefighters, etc.) during emergencies\nKnowledge of relevant equipment, policies, procedures, and strategies to promote effective safety and security operations for the protection of people and property\nExcellent organization and planning abilities. Ability to multi-task within specific timelines\nAbility to respond to high intensity situations, deescalate interactions and work within a complex and demanding environment in the Tenderloin neighborhood; ability to apply community-based principles to working with persons experiencing homelessness, substance use and mental health issues. \nCommitment to the mission, values and philosophy of GLIDE.\n"},{"text":"Physical Requirements","content":"\nReasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. \nAbility to work on a computer and see details of objects at close range. \nAbility to hear within normal range, and communicate effectively (in person, telephone or Zoom). \nFinger dexterity and the ability to use all standard office equipment. \nSit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).\n"}],"salaryRange":{"min":26.92,"max":26.92,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"This is a Part-time (16 hours/week) Non-Exempt temporary position.
","salaryDescriptionPlain":"This is a Part-time (16 hours/week) Non-Exempt temporary position.\n","text":"TAY Program Navigator, Temporary","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","descriptionBody":"The TAY Health and Wellness Center is located at: 888 Post Street, San Francisco, CA
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\nPosition Summary:
\nThe TAY HWC Program Navigator exemplifies and models GLIDE’s mission and values, builds respectful rapport with program participants, and safely guides and connects participants to the Center’s resources, services, and other support staff to achieve relief, safety, and wellness. The Navigator serve as hosts for the Center – guiding participants through the various resources available at the Center such as showers, lockers, pantry, grooming services, clothing, laundry access, wifi access, etc.
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\nThe Navigator is a critical connector linking participants to case managers, job development specialists, housing specialists, and other community partners who are providing critical services onsite. The Navigator is also responsible for performing regular wellness checks to ensure the safety of participants while onsite.
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","descriptionBodyPlain":"The TAY Health and Wellness Center is located at: 888 Post Street, San Francisco, CA \n \nPosition Summary:\nThe TAY HWC Program Navigator exemplifies and models GLIDE’s mission and values, builds respectful rapport with program participants, and safely guides and connects participants to the Center’s resources, services, and other support staff to achieve relief, safety, and wellness. The Navigator serve as hosts for the Center – guiding participants through the various resources available at the Center such as showers, lockers, pantry, grooming services, clothing, laundry access, wifi access, etc. \n \nThe Navigator is a critical connector linking participants to case managers, job development specialists, housing specialists, and other community partners who are providing critical services onsite. The Navigator is also responsible for performing regular wellness checks to ensure the safety of participants while onsite. \n \n","hostedUrl":"https://jobs.lever.co/glide/93a9a957-f353-4b89-a0aa-4a337f0c0acd","applyUrl":"https://jobs.lever.co/glide/93a9a957-f353-4b89-a0aa-4a337f0c0acd/apply"},{"additionalPlain":"Work Environment\nGLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.\n\nThis role is covered by the collective bargaining agreement.\n","additional":"Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
This role is covered by the collective bargaining agreement.
","categories":{"commitment":"Part-Time","department":"Programs","location":"San Francisco","team":"Family Youth & Childcare Center","allLocations":["San Francisco"]},"createdAt":1770330397413,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n\n\nPosition Summary:\nThe Teacher’s Assistant (ASP) assists teaching staff in carrying out Afterschool Program activities, helps to maintain a positive and supportive environment, and is responsible for supervising the children and youth in classrooms, halls, school yards, etc., and enforcing all FYCC policies and procedures. The Teacher’s Assistant will ‘float’ from room to room to provide teaching assistance as needed. The Teacher’s Assistant is responsible for complying with, and ensuring compliance with DCYF (Department of Children, Youth and Families), CA Community Care Licensing, Department of Social Services requirements. This person must be able to work a flexible schedule (some evenings); regular and predictable attendance is essential.\n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
Position Summary:
The Teacher’s Assistant (ASP) assists teaching staff in carrying out Afterschool Program activities, helps to maintain a positive and supportive environment, and is responsible for supervising the children and youth in classrooms, halls, school yards, etc., and enforcing all FYCC policies and procedures. The Teacher’s Assistant will ‘float’ from room to room to provide teaching assistance as needed. The Teacher’s Assistant is responsible for complying with, and ensuring compliance with DCYF (Department of Children, Youth and Families), CA Community Care Licensing, Department of Social Services requirements. This person must be able to work a flexible schedule (some evenings); regular and predictable attendance is essential.
","id":"0e5b28ba-540d-4b6e-b288-b2b170eee077","lists":[{"text":"Essential Duties and Responsibilities","content":"Other duties can be assigned, and the duties and responsibilities of the job are subject to change.Assist and/or lead indoor and outdoor activities and field trips.Assist in developing and carrying out lesson plans. Discuss assigned duties with Lead Teacher, teachers and other TAs to coordinate efforts. When a Lead Teacher is not available, take responsibility for directing any volunteers/interns.Maintain the cleanliness and organization of the daily delivered student meals; Dispose of any uneaten or unused meals properly (i.e composting, distributing at the end of the day).In a timely and accurate manner, perform administrative and logistical tasks, and generate reports and paperwork as required, i.e., Case Referral Forms, Incident Reports, etc.Instruct and monitor program participants in the use and care of equipment and materials to prevent injuries and damage.Keep workstations, classrooms, and all spaces safe and clean.Perform Front Desk coverage duties such as answering phones, transferring calls, monitoring who comes in and out of the building, and performing building closure duties as trained.Model professional and ethical standards. Engage in productive and appropriate relationships with children and/or youth, parents/guardians and staff.Pick up children and/or youth from offsite locations and ensure safe return to FYCC.Translate for those with limited English/Spanish proficiency. Help parents/guardians and students communicate with staff, volunteers and interns. Convert materials into the desired language (if applicant has a second language skill).Meet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings."},{"text":"Minimum Qualifications","content":"A minimum of six (6) units in Child Development desired or related field or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.Must go through Dept. of Justice Fingerprint clearance.1+ years’ experience working with children and youth.Enjoys working with children and youth from a wide range of cultural backgrounds and is able to handle work-related situations with fairness and patience. Excellent verbal communication skills. Has the ability to deal with a variety of individuals with consideration and respect, while acquiring the information needed to deal with requests/issues.Good written communication skills including grammar, spelling and composition, are required to assist with homework and learning.Relates to and interacts with children and youth in age and culturally appropriate manner.Basic computer skills, ability to use MS Office.Is a Team Member. Is responsible for own involvement as a contributing member involving group decision making and the development of a positive, cooperative learning environment.Demonstrates initiative and does not wait to be told or asked to take on a task/project."},{"text":"Certificates and Clearances","content":"Must have/complete CPR and First Aid Training.Must pass tuberculosis screening.Must show proof of pertussis, influenza and measles immunizations."},{"text":"Mathematical Skill","content":"Basic mathematical skills including the ability to use addition, subtraction, multiplication, division, fractions, and percentages, are required to assist with homework and to complete administrative tasks."},{"text":"Physical Requirements ","content":"Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. Ability to work on a computer and see details of objects at close range. Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom). Finger dexterity and the ability to use all standard office equipment. Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs). "}],"salaryRange":{"min":22,"max":27,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"This is a 20 hours/week, Non Exempt position
","salaryDescriptionPlain":"This is a 20 hours/week, Non Exempt position\n","text":"Teacher’s Assistant (Floater)","country":"US","workplaceType":"onsite","opening":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization\n","descriptionBody":"Position Summary:
The Teacher’s Assistant (ASP) assists teaching staff in carrying out Afterschool Program activities, helps to maintain a positive and supportive environment, and is responsible for supervising the children and youth in classrooms, halls, school yards, etc., and enforcing all FYCC policies and procedures. The Teacher’s Assistant will ‘float’ from room to room to provide teaching assistance as needed. The Teacher’s Assistant is responsible for complying with, and ensuring compliance with DCYF (Department of Children, Youth and Families), CA Community Care Licensing, Department of Social Services requirements. This person must be able to work a flexible schedule (some evenings); regular and predictable attendance is essential.
","descriptionBodyPlain":"Position Summary:\nThe Teacher’s Assistant (ASP) assists teaching staff in carrying out Afterschool Program activities, helps to maintain a positive and supportive environment, and is responsible for supervising the children and youth in classrooms, halls, school yards, etc., and enforcing all FYCC policies and procedures. The Teacher’s Assistant will ‘float’ from room to room to provide teaching assistance as needed. The Teacher’s Assistant is responsible for complying with, and ensuring compliance with DCYF (Department of Children, Youth and Families), CA Community Care Licensing, Department of Social Services requirements. This person must be able to work a flexible schedule (some evenings); regular and predictable attendance is essential.\n","hostedUrl":"https://jobs.lever.co/glide/0e5b28ba-540d-4b6e-b288-b2b170eee077","applyUrl":"https://jobs.lever.co/glide/0e5b28ba-540d-4b6e-b288-b2b170eee077/apply"},{"additionalPlain":"Work Environment\nGLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.\n","additional":"Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an \"open door\" policy to the community and its clients, who frequently enter and leave the building.
","categories":{"commitment":"Temporary","department":"Programs","location":"San Francisco","team":"Family Youth & Childcare Center","allLocations":["San Francisco"]},"createdAt":1779999765487,"descriptionPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n\n\nPosition Summary\nThe Teacher’s Assistant (ASP) assists teaching staff in carrying out Afterschool Program activities, helps to maintain a positive and supportive environment, and is responsible for supervising the children and youth in classrooms, halls, school yards, etc., and enforcing all FYCC policies and procedures. The Teacher’s Assistant will ‘float’ from room to room to provide teaching assistance as needed. The Teacher’s Assistant is responsible for complying with, and ensuring compliance with DCYF (Department of Children, Youth and Families), CA Community Care Licensing, Department of Social Services requirements. This person must be able to work a flexible schedule (some evenings); regular and predictable attendance is essential. \n \nThe TA is required to accompany program participants to off-site locations and to participate in indoor and outdoor activities and field trips. \n \nExpected to start June 15th. \n","description":"About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
\n
Position Summary
\n
The Teacher’s Assistant (ASP) assists teaching staff in carrying out Afterschool Program activities, helps to maintain a positive and supportive environment, and is responsible for supervising the children and youth in classrooms, halls, school yards, etc., and enforcing all FYCC policies and procedures. The Teacher’s Assistant will ‘float’ from room to room to provide teaching assistance as needed. The Teacher’s Assistant is responsible for complying with, and ensuring compliance with DCYF (Department of Children, Youth and Families), CA Community Care Licensing, Department of Social Services requirements. This person must be able to work a flexible schedule (some evenings); regular and predictable attendance is essential.
\n
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The TA is required to accompany program participants to off-site locations and to participate in indoor and outdoor activities and field trips.
\n
\n
Expected to start June 15th.
\n
\n
\n
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Assist and/or lead indoor and outdoor activities and field trips. \nAssist in developing and carrying out lesson plans. Discuss assigned duties with Lead Teacher, teachers and other TAs to coordinate efforts. When a Lead Teacher is not available, take responsibility for directing any volunteers/interns.\nMaintain the cleanliness and organization of the daily delivered student meals; Dispose of any uneaten or unused meals properly (i.e composting, distributing at the end of the day).\nIn a timely and accurate manner, perform administrative and logistical tasks, and generate reports and paperwork as required, i.e., Case Referral Forms, Incident Reports, etc.\nInstruct and monitor program participants in the use and care of equipment and materials to prevent injuries and damage.\nKeep workstations, classrooms, and all spaces safe and clean.\nPerform Front Desk coverage duties such as answering phones, transferring calls, monitoring who comes in and out of the building, and performing building closure duties as trained.\nModel professional and ethical standards. Engage in productive and appropriate relationships with children and/or youth, parents/guardians and staff.\nPick up children and/or youth from offsite locations and ensure safe return to FYCC.\nTranslate for those with limited English/Spanish proficiency. Help parents/guardians and students communicate with staff, volunteers and interns. Convert materials into the desired language (if applicant has a second language skill).\nMeet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings. \n\n\n
\n
\n
\n\n
1+ years’ experience working with children and youth.\nHigh School Diploma or General Education Degree (GED).\nA minimum of six (6) units in Child Development desired or related field or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job\nExcellent verbal communication skills. Has the ability to deal with a variety of individuals with consideration and respect.\nGood written communication skills including grammar, spelling and composition.\nEnjoys working with children and youth from a wide range of cultural backgrounds and is able to handle work-related situations with fairness and patience. \nRelates to and interacts with children and youth in age and culturally appropriate manner.\nExcellent interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of work.\nThe job requires being reliable, responsible, and fulfilling obligations.\nDemonstrates initiative. Does not wait to be told or asked to take on a task/project or offer an idea/critique. Is willing to follow directions.\nDemonstrates Cultural Humility. Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating and working respectfully with people different from themselves. \n\n\n
\n\n
Must pass the Dept. of Justice clearance. \nMust pass tuberculosis screening. \nMust show proof of pertussis, influenza and measles immunizations. \n\n"},{"text":"Physical Requirements","content":"\n
\n\n
Stamina. Working with children involves extensive physical activity, mental alertness, and enthusiasm. Good general health, physical stamina, and emotional stability are essential. \nAbility to see and hear within normal range. \nReaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s). \nActivities that occur frequently are: periods of standing, walking, repetitive bending, lifting, carrying, and, crouching, kneeling and twisting. \nAbility to move about the building and community as needed. Ability to move quickly to address emergency or potentially dangerous situations.\nMust be able to lift and carry a small child in the event of an emergency.\n\n\n
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This is a 30hrs/week, Monday-Friday. This is a Part-Time Summer Position.
\n
\n
About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
","openingPlain":"About Glide\nGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.\n","descriptionBody":"\n
Position Summary
\n
The Teacher’s Assistant (ASP) assists teaching staff in carrying out Afterschool Program activities, helps to maintain a positive and supportive environment, and is responsible for supervising the children and youth in classrooms, halls, school yards, etc., and enforcing all FYCC policies and procedures. The Teacher’s Assistant will ‘float’ from room to room to provide teaching assistance as needed. The Teacher’s Assistant is responsible for complying with, and ensuring compliance with DCYF (Department of Children, Youth and Families), CA Community Care Licensing, Department of Social Services requirements. This person must be able to work a flexible schedule (some evenings); regular and predictable attendance is essential.
\n
\n
The TA is required to accompany program participants to off-site locations and to participate in indoor and outdoor activities and field trips.
\n
\n
Expected to start June 15th.
\n