[{"additionalPlain":"Why Fullscript\n \nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.\n \nWhat to Know Before You Apply\n \nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. \n\nA quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n \nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.\n \nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.\n \nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.\n \nLearn More\n \nwww.fullscript.com\n@fullscriptHQ on instagram\nLet’s make healthcare whole \n \n","additional":"Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Legal & Quality","location":"USA Remote","team":"Legal","allLocations":["USA Remote"]},"createdAt":1780692748633,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nPrivacy, trust, and responsible innovation sit at the center of everything we build. As our Compliance Lead, you'll help shape how privacy and data governance scale across a rapidly growing health technology platform serving licensed practitioners and their patients across North America.\nYou'll work at the intersection of healthcare, AI, product development, and regulatory compliance, partnering closely with Product, Engineering, Security, Data, Clinical, and Customer Support teams. This role is ideal for someone who enjoys translating complex regulations into practical business decisions, influencing cross-functional stakeholders, and enabling innovation while protecting patient trust.\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
Privacy, trust, and responsible innovation sit at the center of everything we build. As our Compliance Lead, you'll help shape how privacy and data governance scale across a rapidly growing health technology platform serving licensed practitioners and their patients across North America.
\nYou'll work at the intersection of healthcare, AI, product development, and regulatory compliance, partnering closely with Product, Engineering, Security, Data, Clinical, and Customer Support teams. This role is ideal for someone who enjoys translating complex regulations into practical business decisions, influencing cross-functional stakeholders, and enabling innovation while protecting patient trust.
","id":"314f182c-6fe9-4cfc-b7cb-bc8c2eaf2bcc","lists":[{"text":"What You'll Do","content":"\n
Product Governance and Growth Support
\n\n
\nPartner with Product and Engineering on new features, architecture, and user flows to ensure privacy-by-design is integrated before launch, not retrofitted after.
\n\n
\nLead privacy review of AI features and AI vendors, including model training restrictions, PHI usage controls, transparency disclosures, and pre-launch governance checkpoints.
\n\n
\nSupport clinical research, outcomes tracking, and de-identification workflows so that secondary uses of data are governed under documented standards.
\n\n
\nTriage and respond to fast-moving product and commercial requests with calibrated, written guidance.
\n\n\n
Privacy Operations and System Support
\n\n
\nOwn day-to-day execution of core privacy operations alongside the Senior Director of Compliance, with the ability to operate independently on assigned workstreams.
\n\n
\nOperate Fullscript’s OneTrust environment for vendor reviews, data mapping, PIAs, consumer rights requests, and reporting, including configuration of new workflows as the program scales.
\n\n
\nLead privacy incident response activities, including intake, triage, coordination with cross-functional stakeholders, documentation, and tracking remediation efforts through resolution.
\n\n\n
Business Enablement and Compliance Monitoring
\n\n
\nBuild trusted working relationships with stakeholders across the business so that privacy is engaged early on new initiatives rather than at the end.
\n\n
\nTranslate HIPAA, PIPEDA, Quebec Law 25, CPRA, and other applicable US state privacy laws into plain-language guidance, playbooks, and training materials the business can use without further interpretation.
\n\n
\nMaintain ongoing monitoring of Fullscript’s privacy posture, surface emerging risk areas to the Senior Director of Compliance.
\n\n\n
\n\n
\n7+ years of dedicated, hands-on privacy experience, specifically in roles requiring deep cross-collaboration.
\n\n
\nProven track record of working closely with Product and Engineering teams to embed data protection and privacy guardrails directly into features, technical solutions, and product designs.
\n\n
\nMust have direct experience working within the US healthcare industry (HIPAA).
\n\n
\nProven, direct experience working within OneTrust.
\n\n
\nDeep understanding of US and Canadian privacy landscapes, with the ability to confidently navigate and apply requirements.
\n\n
\nExperience and strong foundational knowledge regarding the privacy implications of AI.
\n\n
\nExceptional ability to build relationships across a business and communicate compliance requirements clearly and simply.
\n\n
\nA pragmatic, solution-oriented Individual Contributor who thrives on autonomy and fast business growth.
\n\n\n
Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
","salaryDescriptionPlain":"Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.\n","text":"Compliance Lead","country":"US","workplaceType":"remote","opening":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"Privacy, trust, and responsible innovation sit at the center of everything we build. As our Compliance Lead, you'll help shape how privacy and data governance scale across a rapidly growing health technology platform serving licensed practitioners and their patients across North America.
\nYou'll work at the intersection of healthcare, AI, product development, and regulatory compliance, partnering closely with Product, Engineering, Security, Data, Clinical, and Customer Support teams. This role is ideal for someone who enjoys translating complex regulations into practical business decisions, influencing cross-functional stakeholders, and enabling innovation while protecting patient trust.
","descriptionBodyPlain":"Privacy, trust, and responsible innovation sit at the center of everything we build. As our Compliance Lead, you'll help shape how privacy and data governance scale across a rapidly growing health technology platform serving licensed practitioners and their patients across North America.\nYou'll work at the intersection of healthcare, AI, product development, and regulatory compliance, partnering closely with Product, Engineering, Security, Data, Clinical, and Customer Support teams. This role is ideal for someone who enjoys translating complex regulations into practical business decisions, influencing cross-functional stakeholders, and enabling innovation while protecting patient trust.\n","hostedUrl":"https://jobs.lever.co/fullscript/314f182c-6fe9-4cfc-b7cb-bc8c2eaf2bcc","applyUrl":"https://jobs.lever.co/fullscript/314f182c-6fe9-4cfc-b7cb-bc8c2eaf2bcc/apply"},{"additionalPlain":"7/13/26 cohort \n\n\nWhy Fullscript\n \nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.\n \nWhat to Know Before You Apply\n \nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. \n\nA quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n \nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.\n \nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.\n \nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.\n \nLearn More\n \nwww.fullscript.com\n@fullscriptHQ on instagram\nLet’s make healthcare whole \n \n","additional":"7/13/26 cohort
Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Customer Support","location":"Ottawa, ON","team":"Customer Support","allLocations":["Ottawa, ON"]},"createdAt":1778776930132,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nAbout the Role:\n \nAs a Customer Success Specialist, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You'll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.\n \nPlease note this position is only open to candidates living in or near Ottawa, ON. While you will be working remotely - being within the Ottawa \"hub\" allows for occasional in-person (IRL) collaboration & socialization with your team. \n \nMust be flexible to work every 4th weekend. \n \n \n**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
About the Role:
\n
\nAs a Customer Success Specialist, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You'll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.
\n
\nPlease note this position is only open to candidates living in or near Ottawa, ON. While you will be working remotely - being within the Ottawa \"hub\" allows for occasional in-person (IRL) collaboration & socialization with your team.
\n
\nMust be flexible to work every 4th weekend.
\n
\n
\n**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
","id":"d4cbc8c2-0558-4eaf-810f-2a13c4a98108","lists":[{"text":"What you'll do:","content":"\nCollaborate with our practitioners and patients by phone, email, and live chat to identify opportunities to make every user successful\nTroubleshooting issues and recommending or explaining product and service features that are best suited to the customer’s needs\nSuccessfully resolving complex customer email and telephone inquiries through the use of multiple customer support tools and personal product knowledge\nBuilding sustainable relationships of trust through open and interactive communication\nCollaborating with your teammates to come up with new initiatives to surprise & delight our customers\nCoordinating closely with your teammates to ensure support is covered during all business hours\nGathering trends in issues and feedback and reporting them to your supervisor\nWorking closely with the rest of the support team to ensure there is coverage during all business hours being a champion of Fullscript\n"},{"text":"Your background:","content":"\nProven experience in customer-centric roles, ideally in retail or hospitality.\nPassion for customer happiness and a positive, engaging demeanor.\nAbility to multitask and excel in a dynamic environment.\nDedication to delivering excellence in every interaction.\nStrong communication and organizational skills.\nEmbracing change and welcoming new challenges.\nEnjoyment of collaborative teamwork.\nCuriosity and a continuous learning mindset.\nYou must be flexible in scheduling to support customers across North America.\nFamiliarity with Gladly and SaaS productivity tools is a plus.\n"},{"text":"The Perks ","content":"\nCompetitive Compensation\nFlexible Paid Time Off program\nFullscript’s RRSP match program\nStock Options\nCustomizable benefits package (medical, dental, vision) with HSA\nDiscount on Fullscript catalog of products for family & friends\n"}],"salaryRange":{"min":44000,"max":50000,"interval":"per-year-salary","currency":"CAD"},"salaryDescription":"With room to make up to 6k in bonuses
","salaryDescriptionPlain":"With room to make up to 6k in bonuses\n","text":"Customer Support Specialist - (Ottawa, ON)","country":"CA","workplaceType":"hybrid","opening":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"About the Role:
\n
\nAs a Customer Success Specialist, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You'll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.
\n
\nPlease note this position is only open to candidates living in or near Ottawa, ON. While you will be working remotely - being within the Ottawa \"hub\" allows for occasional in-person (IRL) collaboration & socialization with your team.
\n
\nMust be flexible to work every 4th weekend.
\n
\n
\n**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
","descriptionBodyPlain":"About the Role:\n \nAs a Customer Success Specialist, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You'll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.\n \nPlease note this position is only open to candidates living in or near Ottawa, ON. While you will be working remotely - being within the Ottawa \"hub\" allows for occasional in-person (IRL) collaboration & socialization with your team. \n \nMust be flexible to work every 4th weekend. \n \n \n**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n","hostedUrl":"https://jobs.lever.co/fullscript/d4cbc8c2-0558-4eaf-810f-2a13c4a98108","applyUrl":"https://jobs.lever.co/fullscript/d4cbc8c2-0558-4eaf-810f-2a13c4a98108/apply"},{"additionalPlain":"7/13/26 cohort \n\n\nWhy Fullscript\n \nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.\n \nWhat to Know Before You Apply\n \nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. \n\nA quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n \nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.\n \nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.\n \nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.\n \nLearn More\n \nwww.fullscript.com\n@fullscriptHQ on instagram\nLet’s make healthcare whole \n \n","additional":"7/13/26 cohort
Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Customer Support","location":"Calgary, AB","team":"Customer Support","allLocations":["Calgary, AB"]},"createdAt":1778777131577,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nAbout the Role:\n \nAs a Customer Success Specialist, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You'll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.\n \nPlease note this position is only open to candidates living in or near Calgary, AB. While you will be working remotely - being within the Calgary \"hub\" allows for occasional in-person (IRL) collaboration & socialization with your team. \n \nMust be flexible to work every 4th weekend. \n \n \n**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
About the Role:
\n
\nAs a Customer Success Specialist, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You'll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.
\n
\nPlease note this position is only open to candidates living in or near Calgary, AB. While you will be working remotely - being within the Calgary \"hub\" allows for occasional in-person (IRL) collaboration & socialization with your team.
\n
\nMust be flexible to work every 4th weekend.
\n
\n
\n**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
","id":"210b1ac3-b9be-4833-8f9e-bdf6b25a3a2f","lists":[{"text":"What you'll do:","content":"\nCollaborate with our practitioners and patients by phone, email, and live chat to identify opportunities to make every user successful\nTroubleshooting issues and recommending or explaining product and service features that are best suited to the customer’s needs\nSuccessfully resolving complex customer email and telephone inquiries through the use of multiple customer support tools and personal product knowledge\nBuilding sustainable relationships of trust through open and interactive communication\nCollaborating with your teammates to come up with new initiatives to surprise & delight our customers\nCoordinating closely with your teammates to ensure support is covered during all business hours\nGathering trends in issues and feedback and reporting them to your supervisor\nWorking closely with the rest of the support team to ensure there is coverage during all business hours being a champion of Fullscript\n"},{"text":"Your background:","content":"\nProven experience in customer-centric roles, ideally in retail or hospitality.\nPassion for customer happiness and a positive, engaging demeanor.\nAbility to multitask and excel in a dynamic environment.\nDedication to delivering excellence in every interaction.\nStrong communication and organizational skills.\nEmbracing change and welcoming new challenges.\nEnjoyment of collaborative teamwork.\nCuriosity and a continuous learning mindset.\nYou must be flexible in scheduling to support customers across North America.\nFamiliarity with Gladly and SaaS productivity tools is a plus.\n"},{"text":"The Perks ","content":"\nCompetitive Compensation\nFlexible Paid Time Off program\nFullscript’s RRSP match program\nStock Options\nCustomizable benefits package (medical, dental, vision) with HSA\nDiscount on Fullscript catalog of products for family & friends\n"}],"salaryRange":{"min":40000,"max":50000,"interval":"per-year-salary","currency":"CAD"},"salaryDescription":"With room to make up to 6k in bonuses
","salaryDescriptionPlain":"With room to make up to 6k in bonuses\n","text":"Customer Support Specialist -(Calgary, AB)","country":"CA","workplaceType":"hybrid","opening":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"About the Role:
\n
\nAs a Customer Success Specialist, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You'll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.
\n
\nPlease note this position is only open to candidates living in or near Calgary, AB. While you will be working remotely - being within the Calgary \"hub\" allows for occasional in-person (IRL) collaboration & socialization with your team.
\n
\nMust be flexible to work every 4th weekend.
\n
\n
\n**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
","descriptionBodyPlain":"About the Role:\n \nAs a Customer Success Specialist, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You'll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.\n \nPlease note this position is only open to candidates living in or near Calgary, AB. While you will be working remotely - being within the Calgary \"hub\" allows for occasional in-person (IRL) collaboration & socialization with your team. \n \nMust be flexible to work every 4th weekend. \n \n \n**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n","hostedUrl":"https://jobs.lever.co/fullscript/210b1ac3-b9be-4833-8f9e-bdf6b25a3a2f","applyUrl":"https://jobs.lever.co/fullscript/210b1ac3-b9be-4833-8f9e-bdf6b25a3a2f/apply"},{"additionalPlain":"7/13/26 cohort \n\n\nWhy Fullscript\n \nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.\n \nWhat to Know Before You Apply\n \nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. \n\nA quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n \nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.\n \nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.\n \nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.\n \nLearn More\n \nwww.fullscript.com\n@fullscriptHQ on instagram\nLet’s make healthcare whole \n \n","additional":"7/13/26 cohort
Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Customer Support","location":"Kelowna, BC","team":"Customer Support","allLocations":["Kelowna, BC","Kamloops, BC","Penticton, BC","Vernon, BC"]},"createdAt":1778776834573,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nAbout the Role:\n \nAs a Customer Success Specialist, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You'll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.\n \nPlease note this position is only open to candidates living in or near Kelowna, BC. While you will be working remotely - being within the Kelowna \"hub\" allows for occasional in-person (IRL) collaboration & socialization with your team. \n \nMust be flexible to work every 4th weekend. \n \n \n**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
About the Role:
\n
\nAs a Customer Success Specialist, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You'll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.
\n
\nPlease note this position is only open to candidates living in or near Kelowna, BC. While you will be working remotely - being within the Kelowna \"hub\" allows for occasional in-person (IRL) collaboration & socialization with your team.
\n
\nMust be flexible to work every 4th weekend.
\n
\n
\n**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
","id":"55039768-adc7-4665-962a-b3a8b683256a","lists":[{"text":"What you'll do:","content":"\nCollaborate with our practitioners and patients by phone, email, and live chat to identify opportunities to make every user successful\nTroubleshooting issues and recommending or explaining product and service features that are best suited to the customer’s needs\nSuccessfully resolving complex customer email and telephone inquiries through the use of multiple customer support tools and personal product knowledge\nBuilding sustainable relationships of trust through open and interactive communication\nCollaborating with your teammates to come up with new initiatives to surprise & delight our customers\nCoordinating closely with your teammates to ensure support is covered during all business hours\nGathering trends in issues and feedback and reporting them to your supervisor\nWorking closely with the rest of the support team to ensure there is coverage during all business hours being a champion of Fullscript\n"},{"text":"Your background:","content":"\nProven experience in customer-centric roles, ideally in retail or hospitality.\nPassion for customer happiness and a positive, engaging demeanor.\nAbility to multitask and excel in a dynamic environment.\nDedication to delivering excellence in every interaction.\nStrong communication and organizational skills.\nEmbracing change and welcoming new challenges.\nEnjoyment of collaborative teamwork.\nCuriosity and a continuous learning mindset.\nYou must be flexible in scheduling to support customers across North America.\nFamiliarity with Gladly and SaaS productivity tools is a plus.\n"},{"text":"The Perks ","content":"\nCompetitive Compensation\nFlexible Paid Time Off program\nFullscript’s RRSP match program\nStock Options\nCustomizable benefits package (medical, dental, vision) with HSA\nDiscount on Fullscript catalog of products for family & friends\n"}],"salaryRange":{"min":40000,"max":50000,"interval":"per-year-salary","currency":"CAD"},"salaryDescription":"With room to make up to 6k in bonuses
","salaryDescriptionPlain":"With room to make up to 6k in bonuses\n","text":"Customer Support Specialist -(Kelowna, BC)","country":"CA","workplaceType":"hybrid","opening":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"About the Role:
\n
\nAs a Customer Success Specialist, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You'll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.
\n
\nPlease note this position is only open to candidates living in or near Kelowna, BC. While you will be working remotely - being within the Kelowna \"hub\" allows for occasional in-person (IRL) collaboration & socialization with your team.
\n
\nMust be flexible to work every 4th weekend.
\n
\n
\n**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
","descriptionBodyPlain":"About the Role:\n \nAs a Customer Success Specialist, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You'll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.\n \nPlease note this position is only open to candidates living in or near Kelowna, BC. While you will be working remotely - being within the Kelowna \"hub\" allows for occasional in-person (IRL) collaboration & socialization with your team. \n \nMust be flexible to work every 4th weekend. \n \n \n**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n","hostedUrl":"https://jobs.lever.co/fullscript/55039768-adc7-4665-962a-b3a8b683256a","applyUrl":"https://jobs.lever.co/fullscript/55039768-adc7-4665-962a-b3a8b683256a/apply"},{"additionalPlain":"Why Fullscript\n \nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.\n \nWhat to Know Before You Apply\n \nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. \n\nA quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n \nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.\n \nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.\n \nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.\n \nLearn More\n \nwww.fullscript.com\n@fullscriptHQ on instagram\nLet’s make healthcare whole \n \n","additional":"Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Engineering","location":"Ottawa, ON","team":"Engineering","allLocations":["Ottawa, ON","Toronto, ON","Calgary, AB"]},"createdAt":1777297954194,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nThe Role\nWe’re looking for a Director of Engineering to lead high-impact engineering teams and shape the future of Fullscript’s platform. You’ll drive technical vision, scalability, and innovation, ensuring our technology empowers practitioners to provide better patient care.\nAs a strategic and hands-on leader, you’ll guide engineering teams, managers, and cross-functional partners to deliver exceptional products and infrastructure. Your role is to enable teams to move quickly, solve complex technical challenges, and ensure our systems scale to meet growing demand.\nThis role bridges the gap between infrastructure teams and product engineering, focusing on developer productivity, system reliability, and scalability\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
\n
The Role
\n
We’re looking for a Director of Engineering to lead high-impact engineering teams and shape the future of Fullscript’s platform. You’ll drive technical vision, scalability, and innovation, ensuring our technology empowers practitioners to provide better patient care.
\n
As a strategic and hands-on leader, you’ll guide engineering teams, managers, and cross-functional partners to deliver exceptional products and infrastructure. Your role is to enable teams to move quickly, solve complex technical challenges, and ensure our systems scale to meet growing demand.
\n
This role bridges the gap between infrastructure teams and product engineering, focusing on developer productivity, system reliability, and scalability
\n
\n\n
Define and execute the technical vision, architecture, and roadmap for multiple engineering teams.\nLead, mentor, and scale engineering teams, fostering a culture of collaboration, learning, and impact.\nEnsure technical excellence by establishing best practices in engineering, security, and performance.\nSupport platform growth while maintaining system reliability, scalability, and maintainability.\nCollaborate with executives to align engineering priorities with business objectives.\nChampion strong engineering practices, including managing technical debt, observability, and long-term maintainability\nFoster a culture of accountability, ownership, and continuous improvement, incorporating learnings from launches and retrospectives\n\n"},{"text":"What You Bring","content":"\nExperience leading engineering teams that build customer-facing applications at scale\nStrong track record in growing and mentoring technical leaders and senior engineers\nProven ability to drive collaboration across engineering, product, design, and data teams.\nThe ability to own team outcomes end-to-end, balancing delivery, quality, and long-term technical health\nBroad technical fluency across your team’s domain, with the ability to engage in design discussions and guide technical decision-making\nStrong execution skills - you can forecast, communicate progress, manage risk, and adapt plans as needed\n"},{"text":"What You Get","content":"\nAbility to work Wherever You Work Well*\nFlexible Paid Time Off program\nFullscript’s RRSP match program\nStock Options\nCustom benefits package (medical, dental, vision) with HSA\nDiscount on Fullscript catalog of products for family & friends\nTraining budget and company-wide learning initiatives \nEmployee Wellness Programs (including no meeting Wednesday)\n\n*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office - whether that’s in-office, at home, or a bit of both 🐶🏡
"}],"text":"Director of Engineering, Developer Infrastructure","country":"CA","workplaceType":"remote","opening":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"\n
The Role
\n
We’re looking for a Director of Engineering to lead high-impact engineering teams and shape the future of Fullscript’s platform. You’ll drive technical vision, scalability, and innovation, ensuring our technology empowers practitioners to provide better patient care.
\n
As a strategic and hands-on leader, you’ll guide engineering teams, managers, and cross-functional partners to deliver exceptional products and infrastructure. Your role is to enable teams to move quickly, solve complex technical challenges, and ensure our systems scale to meet growing demand.
\n
This role bridges the gap between infrastructure teams and product engineering, focusing on developer productivity, system reliability, and scalability
\n
Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Engineering","location":"Ottawa, ON","team":"Engineering","allLocations":["Ottawa, ON","Calgary, AB","Toronto, ON"]},"createdAt":1780068460086,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nThe Mission: Patient Experience at Fullscript\nThe Patient Experience team is focused on building thoughtful, high-quality experiences that support patients throughout their healthcare journey.\nThis team owns key surfaces across mobile, helping patients browse, purchase, manage, and engage with products and their plans . The work sits at the intersection of product, design, and engineering craftsmanship — balancing speed, usability, performance, and polish.\nThe team is small, highly collaborative, and deeply focused on delivering exceptional user experiences.\n \nThe Role\nWe’re looking for a hands-on Engineering Manager to lead a Patient Experience pod.\nThis role is ideal for someone who still enjoys being close to the code while growing into people leadership. You may currently be a Senior Engineer or Tech Lead looking to take the next step into engineering management, or an experienced engineering manager!\nYou’ll lead a small team building patient-facing experiences across React Native. You’ll partner closely with Product and Design to shape experiences end to end, contribute to architectural and technical direction, and help create a strong engineering culture centered around quality and iteration.\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
\n
The Mission: Patient Experience at Fullscript
\n
The Patient Experience team is focused on building thoughtful, high-quality experiences that support patients throughout their healthcare journey.
\n
This team owns key surfaces across mobile, helping patients browse, purchase, manage, and engage with products and their plans . The work sits at the intersection of product, design, and engineering craftsmanship — balancing speed, usability, performance, and polish.
\n
The team is small, highly collaborative, and deeply focused on delivering exceptional user experiences.
\n
\n
The Role
\n
We’re looking for a hands-on Engineering Manager to lead a Patient Experience pod.
\n
This role is ideal for someone who still enjoys being close to the code while growing into people leadership. You may currently be a Senior Engineer or Tech Lead looking to take the next step into engineering management, or an experienced engineering manager!
\n
You’ll lead a small team building patient-facing experiences across React Native. You’ll partner closely with Product and Design to shape experiences end to end, contribute to architectural and technical direction, and help create a strong engineering culture centered around quality and iteration.
\n
\n\n
Lead and support a small cross-functional Product Engineering pod focused on patient experience\nPartner closely with Product and Design to deliver polished, intuitive user experiences\nContribute hands-on technical leadership across React Native and fullstack systems\nGuide technical decision-making while supporting the growth and development of engineers\nParticipate in system design, implementation planning, and delivery execution\nBalance product iteration speed with long-term maintainability and quality\nFoster strong collaboration across engineering, product, and design disciplines\n\n"},{"text":"How we expect you to think","content":"\n\n
Care deeply about user experience, ecommerce best practices and product quality\nSweat the details while still maintaining delivery momentum\nStay close to the technology and understand the systems your team owns\nValue collaboration and feedback across disciplines\nBuild systems and experiences that are maintainable, scalable, and consistent\nCreate an environment where engineers can do strong technical work and continue growing\n\n"},{"text":"What you bring","content":"\n\n
Experience building modern product experiences using React Native and/or fullstack web technologies\nStrong frontend engineering fundamentals and product instincts\nPrevious experience building ecommerce and understanding mobile applications.\nExperience working closely with design teams and design systems\nInterest in or early experience with people leadership and team development\nComfort operating in a hands-on technical environment while growing management responsibilities\nStrong communication and collaboration skills across technical and non-technical stakeholders\n\n"},{"text":"What we offer","content":"\n\n
Ability to work Wherever You Work Well*\nFlexible Paid Time Off program\nFullscript’s RRSP match program\nStock Options\nCustom benefits package (medical, dental, vision) with HSA\nDiscount on Fullscript catalog of products for family & friends\nTraining budget and company-wide learning initiatives \nEmployee Wellness Programs (including no meeting Wednesday) \n\n*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office - whether that’s in-office, at home, or a bit of both 🐶🏡"}],"text":"Engineering Manager, Patient Experience","country":"CA","workplaceType":"remote","opening":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"\n
The Mission: Patient Experience at Fullscript
\n
The Patient Experience team is focused on building thoughtful, high-quality experiences that support patients throughout their healthcare journey.
\n
This team owns key surfaces across mobile, helping patients browse, purchase, manage, and engage with products and their plans . The work sits at the intersection of product, design, and engineering craftsmanship — balancing speed, usability, performance, and polish.
\n
The team is small, highly collaborative, and deeply focused on delivering exceptional user experiences.
\n
\n
The Role
\n
We’re looking for a hands-on Engineering Manager to lead a Patient Experience pod.
\n
This role is ideal for someone who still enjoys being close to the code while growing into people leadership. You may currently be a Senior Engineer or Tech Lead looking to take the next step into engineering management, or an experienced engineering manager!
\n
You’ll lead a small team building patient-facing experiences across React Native. You’ll partner closely with Product and Design to shape experiences end to end, contribute to architectural and technical direction, and help create a strong engineering culture centered around quality and iteration.
\n
\n
Compensation range
The salary range for this role is between $66,000 and $80,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
\n
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"IT","location":"Ottawa, ON","team":"Information Technology","allLocations":["Ottawa, ON","Toronto, ON","Canada Remote"]},"createdAt":1780516358272,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nThe Role\n\nAs an IT Admin III, you are a technical lead within the IT team. You bridge the gap between day-to-day support and high-level systems engineering. You are one of the \"go-to\" people for complex technical hurdles, a primary owner of our core IT platforms, and a key driver of departmental projects.\n\nThis role is perfect for a seasoned IT professional who has mastered the fundamentals and is now focused on optimizing systems, hardening security configurations, and refining the end-user experience through technical excellence.\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
The Role
As an IT Admin III, you are a technical lead within the IT team. You bridge the gap between day-to-day support and high-level systems engineering. You are one of the \"go-to\" people for complex technical hurdles, a primary owner of our core IT platforms, and a key driver of departmental projects.
This role is perfect for a seasoned IT professional who has mastered the fundamentals and is now focused on optimizing systems, hardening security configurations, and refining the end-user experience through technical excellence.
","id":"64af0a74-6c79-4e91-83c6-cd5bd4e6f03a","lists":[{"text":"What you’ll do:","content":"\nAdvanced Escalation: Serve as the primary escalation point for IT Admins I and II, tackling the most complex hardware, software, and OS issues across macOS and Windows.\nSystem Ownership: Act as the primary administrator for core platforms (e.g., Jamf Pro, Intune, or Okta), ensuring they are configured according to industry best practices and security standards.\nProject Leadership: Lead small-to-medium IT initiatives, such as software rollouts, security remediations, or office expansions, from planning through to execution.\nProcess Optimization: Identify inefficiencies in onboarding, offboarding, and support workflows; design and implement improvements to increase team velocity.\nSecurity & Compliance: Partner with the Security team on initiatives such as endpoint compliance enforcement, disk encryption management, and vulnerability patching schedules execution.\nDocumentation & Standards: Author high-quality internal \"Runbooks\" for the IT team and clear \"How-to\" guides for employees, setting the standard for documentation quality.\nMentorship: Provide technical guidance and \"over-the-shoulder\" coaching to junior admins to help level up the entire team’s technical capabilities.\nVendor Management: Interface with third-party vendors for procurement, support escalation, and software renewals.\n"},{"text":"What you bring to the table:","content":"\n4 – 6+ years of experience in IT Systems Administration or a high-level Support Engineering role.\nSubject Matter Expertise: Deep, high-level proficiency in managing macOS and Windows at scale in a corporate environment.\nAdvanced MDM/IdP Knowledge: Proven experience configuring and maintaining Jamf Pro and/or Microsoft Intune, as well as Okta (or similar Identity providers).\nAI-Driven Development & Scripting: Ability to leverage AI-native coding tools (e.g., Cursor, Claude Code) and low-code platforms (e.g., n8n) to read, modify, and build automation workflows, scripts, or device configurations to eliminate repetitive tasks.\nAnalytical Troubleshooting: The ability to use logs, terminal commands, and diagnostic tools to root-cause issues that others cannot solve.\nProject Management Skills: Strong organizational skills with a track record of moving projects across the finish line on time.\nCommunication: Exceptional ability to translate highly technical concepts to non-technical staff.\nAutonomy: A proven ability to work with minimal supervision, making sound technical decisions in alignment with company goals.\n"},{"text":"Bonus if you have...","content":"\nRelevant certifications (e.g., Jamf 300/400, Okta Certified Professional, or Microsoft Associate level certs).\nExperience with API integrations (using tools like n8n or Okta Workflows).\nSolid understanding of networking (TCP/IP, DNS, VPN, and Wi-Fi troubleshooting).\nExperience in a high-growth startup or tech-forward environment.\nExperience supporting AV setup and troubleshooting for company-wide Town Halls and events. \n"}],"text":"IT Administrator lll","country":"CA","workplaceType":"remote","opening":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"The Role
As an IT Admin III, you are a technical lead within the IT team. You bridge the gap between day-to-day support and high-level systems engineering. You are one of the \"go-to\" people for complex technical hurdles, a primary owner of our core IT platforms, and a key driver of departmental projects.
This role is perfect for a seasoned IT professional who has mastered the fundamentals and is now focused on optimizing systems, hardening security configurations, and refining the end-user experience through technical excellence.
","descriptionBodyPlain":"The Role\n\nAs an IT Admin III, you are a technical lead within the IT team. You bridge the gap between day-to-day support and high-level systems engineering. You are one of the \"go-to\" people for complex technical hurdles, a primary owner of our core IT platforms, and a key driver of departmental projects.\n\nThis role is perfect for a seasoned IT professional who has mastered the fundamentals and is now focused on optimizing systems, hardening security configurations, and refining the end-user experience through technical excellence.\n","hostedUrl":"https://jobs.lever.co/fullscript/64af0a74-6c79-4e91-83c6-cd5bd4e6f03a","applyUrl":"https://jobs.lever.co/fullscript/64af0a74-6c79-4e91-83c6-cd5bd4e6f03a/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"Data","location":"Ottawa, ON","team":"Data Science","allLocations":["Ottawa, ON","Toronto, ON","Calgary, AB"]},"createdAt":1771424632397,"descriptionPlain":"About Fullscript\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\nThis is your invitation.\nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\nThe Opportunity\nWe’re hiring a Lead Data Scientist to anchor one of the most important bets in our next chapter.\nFullscript is building intelligence trained on real-world functional outcomes. Not textbook data. Not controlled trials. Real longitudinal practitioner data layered with our own prescribing and lab history.\nThe hard part isn’t building models. It’s designing research that can credibly claim causality in messy, non-randomized healthcare data. Can we say that Protocol X led to Outcome Y, and stand behind it with confidence?\nYou’ll define how we approach causal research, set the methodological standard, and turn complex clinical data into insight the business can actually use. The output of this role will shape product direction, influence executive decisions, and determine whether this initiative becomes foundational to the company’s future. This is a high bar. We’re looking for someone who’s comfortable owning it.\nWhat you'll do\nDesigning rigorous observational research frameworks that move beyond correlation toward defensible causal inference\nAddressing confounding, selection bias, missingness, and other structural challenges in real-world healthcare data\nExtracting outcome intelligence from newly acquired longitudinal practitioner datasets\nConnecting prescribing patterns, lab data, and behavioral signals into coherent analytical narratives\nEstablishing methodological standards that protect the integrity of our claims\nTranslating complex statistical findings into clear implications for Product, Marketing, and executive stakeholders\nLeading and mentoring a small data team while remaining deeply hands-on in research and modeling\nBuilding repeatable research processes that can scale as new data flows in\nWhat you bring to the table\nAdvanced training in statistics, biostatistics, econometrics, or a related field with deep expertise in causal inference\nDemonstrated experience designing studies in observational healthcare data where randomization is not available\nPractical understanding of the pitfalls in real-world clinical datasets, including confounding variables, selection effects, and incomplete outcome signals\nComfort working with messy inputs such as PDF labs, narrative notes, inconsistent schemas, and evolving data structures\nStrong Python proficiency and hands-on experience with statistical modeling libraries\nA track record of translating analytical insight into tangible business or product decisions\nProfessional maturity and autonomy to run a high-visibility research function independently\nExperience leading or mentoring other data professionals while maintaining technical depth\nWhat we can offer you\nCompetitive Salary ranges\nRemote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.\nFlexible PTO and competitive pay, because work-life balance matters\nRRSP/401k match and stock options to invest in your future\nPremium benefits package with customizable coverage, paramedical services, and an HSA.\nFullscript discounts to save on high-quality wellness products\nContinuous learning opportunities to grow your skills and career\nFullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.\nFinal compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.\nWhy Fullscript\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.\nWhat to Know Before You Apply\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.\nA quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.\nLearn More\nwww.fullscript.com\n@fullscriptHQon instagram\n@fullscripton YouTube\nFullScript on LinkedIn\n","description":"About Fullscript
\n\n
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
This is your invitation.
\n
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
\n
The Opportunity
\nWe’re hiring a Lead Data Scientist to anchor one of the most important bets in our next chapter.
\nFullscript is building intelligence trained on real-world functional outcomes. Not textbook data. Not controlled trials. Real longitudinal practitioner data layered with our own prescribing and lab history.
\nThe hard part isn’t building models. It’s designing research that can credibly claim causality in messy, non-randomized healthcare data. Can we say that Protocol X led to Outcome Y, and stand behind it with confidence?
\nYou’ll define how we approach causal research, set the methodological standard, and turn complex clinical data into insight the business can actually use. The output of this role will shape product direction, influence executive decisions, and determine whether this initiative becomes foundational to the company’s future. This is a high bar. We’re looking for someone who’s comfortable owning it.
\nWhat you'll do
\n\n- Designing rigorous observational research frameworks that move beyond correlation toward defensible causal inference
\n- Addressing confounding, selection bias, missingness, and other structural challenges in real-world healthcare data
\n- Extracting outcome intelligence from newly acquired longitudinal practitioner datasets
\n- Connecting prescribing patterns, lab data, and behavioral signals into coherent analytical narratives
\n- Establishing methodological standards that protect the integrity of our claims
\n- Translating complex statistical findings into clear implications for Product, Marketing, and executive stakeholders
\n- Leading and mentoring a small data team while remaining deeply hands-on in research and modeling
\n- Building repeatable research processes that can scale as new data flows in
\n
\nWhat you bring to the table
\n\n- Advanced training in statistics, biostatistics, econometrics, or a related field with deep expertise in causal inference
\n- Demonstrated experience designing studies in observational healthcare data where randomization is not available
\n- Practical understanding of the pitfalls in real-world clinical datasets, including confounding variables, selection effects, and incomplete outcome signals
\n- Comfort working with messy inputs such as PDF labs, narrative notes, inconsistent schemas, and evolving data structures
\n- Strong Python proficiency and hands-on experience with statistical modeling libraries
\n- A track record of translating analytical insight into tangible business or product decisions
\n- Professional maturity and autonomy to run a high-visibility research function independently
\n- Experience leading or mentoring other data professionals while maintaining technical depth
\n
\nWhat we can offer you
\n\n- Competitive Salary ranges
\n- Remote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.
\n- Flexible PTO and competitive pay, because work-life balance matters
\n- RRSP/401k match and stock options to invest in your future
\n- Premium benefits package with customizable coverage, paramedical services, and an HSA.
\n- Fullscript discounts to save on high-quality wellness products
\n- Continuous learning opportunities to grow your skills and career
\n
\n\n
Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
Why Fullscript
\n\n
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
What to Know Before You Apply
\n
We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
\n
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
Learn More
\n
\n
\n
\n
\n
About Fullscript
\n\n
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
This is your invitation.
\n
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
\n
The Opportunity
\nWe’re hiring a Lead Data Scientist to anchor one of the most important bets in our next chapter.
\nFullscript is building intelligence trained on real-world functional outcomes. Not textbook data. Not controlled trials. Real longitudinal practitioner data layered with our own prescribing and lab history.
\nThe hard part isn’t building models. It’s designing research that can credibly claim causality in messy, non-randomized healthcare data. Can we say that Protocol X led to Outcome Y, and stand behind it with confidence?
\nYou’ll define how we approach causal research, set the methodological standard, and turn complex clinical data into insight the business can actually use. The output of this role will shape product direction, influence executive decisions, and determine whether this initiative becomes foundational to the company’s future. This is a high bar. We’re looking for someone who’s comfortable owning it.
\nWhat you'll do
\n\n- Designing rigorous observational research frameworks that move beyond correlation toward defensible causal inference
\n- Addressing confounding, selection bias, missingness, and other structural challenges in real-world healthcare data
\n- Extracting outcome intelligence from newly acquired longitudinal practitioner datasets
\n- Connecting prescribing patterns, lab data, and behavioral signals into coherent analytical narratives
\n- Establishing methodological standards that protect the integrity of our claims
\n- Translating complex statistical findings into clear implications for Product, Marketing, and executive stakeholders
\n- Leading and mentoring a small data team while remaining deeply hands-on in research and modeling
\n- Building repeatable research processes that can scale as new data flows in
\n
\nWhat you bring to the table
\n\n- Advanced training in statistics, biostatistics, econometrics, or a related field with deep expertise in causal inference
\n- Demonstrated experience designing studies in observational healthcare data where randomization is not available
\n- Practical understanding of the pitfalls in real-world clinical datasets, including confounding variables, selection effects, and incomplete outcome signals
\n- Comfort working with messy inputs such as PDF labs, narrative notes, inconsistent schemas, and evolving data structures
\n- Strong Python proficiency and hands-on experience with statistical modeling libraries
\n- A track record of translating analytical insight into tangible business or product decisions
\n- Professional maturity and autonomy to run a high-visibility research function independently
\n- Experience leading or mentoring other data professionals while maintaining technical depth
\n
\nWhat we can offer you
\n\n- Competitive Salary ranges
\n- Remote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.
\n- Flexible PTO and competitive pay, because work-life balance matters
\n- RRSP/401k match and stock options to invest in your future
\n- Premium benefits package with customizable coverage, paramedical services, and an HSA.
\n- Fullscript discounts to save on high-quality wellness products
\n- Continuous learning opportunities to grow your skills and career
\n
\n\n
Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
Why Fullscript
\n\n
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
What to Know Before You Apply
\n
We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
\n
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
Learn More
\n
\n
\n
\n
\n
About Fullscript
\n\n
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
This is your invitation.
\n
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
\n
The Opportunity
\nCustomer Experience is one of the clearest signals we have into how practitioners and patients experience Fullscript.
Fullscript is looking for a Senior Customer Insights Analyst who can turn complex customer data into business insight that shapes CX strategy, product decisions, and operational priorities. In this role, you’ll work across support data, product behavior, customer feedback, and voice-of-customer signals to identify what is working, what is breaking, and where Fullscript should focus next.
\nThis is not a dashboard role. You’ll define what needs to be understood, translate ambiguous problems into structured analysis, and deliver clear recommendations to senior leaders.
\nReporting to the VP, Customer Experience, you’ll partner closely with Product, Data, Engineering, Support, and Operations to turn customer insight into action.
\nWhat you'll do
\n\n- Synthesize complex data across support, product usage, customer behavior, VOC, and operational workflows.
\n- Identify systemic risks and opportunities across the practitioner and patient journey, not just isolated issues.
\n- Translate ambiguous business questions into structured analysis, clear findings, and recommended actions.
\n- Work directly with modern data warehouses.
\n- Use AI-assisted tools to accelerate insight discovery, anomaly detection, and qualitative signal extraction.
\n- Evolve VOC from a reporting function into a strategic capability that informs Product, CX, and Operations.
\n- Build executive-ready narratives that connect customer impact, root cause, opportunity size, and business trade-offs.
\n
\nWhat you bring to the table
\n\n- 8+ years of experience in analytics, customer insights, product analytics, business intelligence, or data strategy.
\n- Strong SQL skills and hands-on experience with modern cloud data warehouse tools such as Snowflake, BigQuery, Redshift, or similar tools.
\n- Proven ability to use data to influence business decisions, not just produce reports.
\n- Strong analytical judgment, including the ability to interpret messy or incomplete data in context.
\n- Experience connecting qualitative and quantitative signals to uncover root causes and business impact.
\n- Excellent executive communication and stakeholder management skills.
\n- High autonomy, strong ownership, and the ability to define what should be analyzed, not just how.
\n
\nBonus if you have
\n\n- Experience in healthcare technology, digital health, SaaS, marketplaces, e-commerce, or regulated environments.
\n- Experience building or evolving a voice-of-customer program.
\n- Experience analyzing unstructured feedback, support tickets, call transcripts, surveys, or product comments.
\n- Experience using AI-assisted analysis for text synthesis, clustering, anomaly detection, or workflow automation.
\n- Familiarity with experimentation, causal inference, cohort analysis, segmentation, or predictive modeling.
\n- Experience influencing product roadmaps, CX strategy, or operational planning through insights.
\n
\nWhat we can offer you
\n\n- Salary range: $90,000 to $115,000 CAD
\n- Remote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.
\n- Flexible PTO and competitive pay, because work-life balance matters
\n- RRSP/401k match and stock options to invest in your future
\n- Premium benefits package with customizable coverage, paramedical services, and an HSA.
\n- Fullscript discounts to save on high-quality wellness products
\n- Continuous learning opportunities to grow your skills and career
\n
\n\n
Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
Why Fullscript
\n\n
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
What to Know Before You Apply
\n
We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
\n
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
Learn More
\n
\n
\n
\n
\n
About Fullscript
\n\n
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
This is your invitation.
\n
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
\n
The Opportunity
\nCustomer Experience is one of the clearest signals we have into how practitioners and patients experience Fullscript.
Fullscript is looking for a Senior Customer Insights Analyst who can turn complex customer data into business insight that shapes CX strategy, product decisions, and operational priorities. In this role, you’ll work across support data, product behavior, customer feedback, and voice-of-customer signals to identify what is working, what is breaking, and where Fullscript should focus next.
\nThis is not a dashboard role. You’ll define what needs to be understood, translate ambiguous problems into structured analysis, and deliver clear recommendations to senior leaders.
\nReporting to the VP, Customer Experience, you’ll partner closely with Product, Data, Engineering, Support, and Operations to turn customer insight into action.
\nWhat you'll do
\n\n- Synthesize complex data across support, product usage, customer behavior, VOC, and operational workflows.
\n- Identify systemic risks and opportunities across the practitioner and patient journey, not just isolated issues.
\n- Translate ambiguous business questions into structured analysis, clear findings, and recommended actions.
\n- Work directly with modern data warehouses.
\n- Use AI-assisted tools to accelerate insight discovery, anomaly detection, and qualitative signal extraction.
\n- Evolve VOC from a reporting function into a strategic capability that informs Product, CX, and Operations.
\n- Build executive-ready narratives that connect customer impact, root cause, opportunity size, and business trade-offs.
\n
\nWhat you bring to the table
\n\n- 8+ years of experience in analytics, customer insights, product analytics, business intelligence, or data strategy.
\n- Strong SQL skills and hands-on experience with modern cloud data warehouse tools such as Snowflake, BigQuery, Redshift, or similar tools.
\n- Proven ability to use data to influence business decisions, not just produce reports.
\n- Strong analytical judgment, including the ability to interpret messy or incomplete data in context.
\n- Experience connecting qualitative and quantitative signals to uncover root causes and business impact.
\n- Excellent executive communication and stakeholder management skills.
\n- High autonomy, strong ownership, and the ability to define what should be analyzed, not just how.
\n
\nBonus if you have
\n\n- Experience in healthcare technology, digital health, SaaS, marketplaces, e-commerce, or regulated environments.
\n- Experience building or evolving a voice-of-customer program.
\n- Experience analyzing unstructured feedback, support tickets, call transcripts, surveys, or product comments.
\n- Experience using AI-assisted analysis for text synthesis, clustering, anomaly detection, or workflow automation.
\n- Familiarity with experimentation, causal inference, cohort analysis, segmentation, or predictive modeling.
\n- Experience influencing product roadmaps, CX strategy, or operational planning through insights.
\n
\nWhat we can offer you
\n\n- Salary range: $90,000 to $115,000 CAD
\n- Remote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.
\n- Flexible PTO and competitive pay, because work-life balance matters
\n- RRSP/401k match and stock options to invest in your future
\n- Premium benefits package with customizable coverage, paramedical services, and an HSA.
\n- Fullscript discounts to save on high-quality wellness products
\n- Continuous learning opportunities to grow your skills and career
\n
\n\n
Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
Why Fullscript
\n\n
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
What to Know Before You Apply
\n
We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
\n
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
Learn More
\n
\n
\n
\n
\n
\n
About Fullscript
\n
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\n
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\n
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\n
This is your invitation.
\n
\n
Bring your ideas, your grit, and your care for people.
\n
Join us and shape the future of care.
\n
\n
The Opportunity
\nFullscript powers care for 125,000+ healthcare practitioners and 10M+ patients by making clinical insights, treatment workflows, and longitudinal data accessible and actionable across the platform.
\n
\n
As the Senior Data Engineer, you’ll be part of a small team that turns messy practitioner and clinical data into reliable, analysis-ready assets that enable causal outcome modeling, lab normalization, and strategic patient and prescribing insights.
\n
\n
This role requires healthcare-specific data experience and a practical comfort with semi-structured sources that are common in clinical environments, not just general-purpose data engineering.
\n
\n
\n
\n
\n- Ingest and normalize heterogeneous healthcare data sources including clinical records, lab results, intake forms, and semi-structured artifacts
\n- Build robust, reproducible ELT pipelines in a cloud data stack to generate clean, longitudinal patient-level datasets
\n- Apply OCR and NLP techniques to extract structured signals from unstructured clinical documents
\n- Implement data quality frameworks, testing, version control, and CI/CD for all ingestion and transformation workflows
\n- Collaborate with data science and product partners to ensure data models support causal inference and predictive analysis needs
\n- Optimize pipeline performance and scalability in cloud data warehouses such as Snowflake or comparable technologies
\n- Produce clear documentation and operational runbooks that enable internal consumers to trust and act on healthcare datasets
\n
\n
\n
What you bring to the table
\n
\n
\n
\n- 5+ years in Data Engineering, preferably in healthcare, health tech, or regulated domains
\n- Deep SQL skills and Python experience applied to data extraction, transformation, and validation
\n- Experience with dbt or similar transformation tooling and workflow orchestration (Airflow, Argo, etc.)
\n- Proven ability to handle semi-structured and unstructured data common in clinical workflows
\n- Hands-on experience with cloud data platforms (Snowflake, BigQuery, Redshift) and scalable pipeline architectures
\n- Strong data modeling skills, especially for longitudinal patient, event, and lab data structures
\n- Clear communicator comfortable explaining technical decisions to both technical and non-technical stakeholders
\n
\n
\n
\n
\n- Familiarity with healthcare standards like FHIR, HL7, or clinical interoperability frameworks
\n- Practical experience with OCR/NLP libraries for document parsing in a data pipeline
\n- Exposure to predictive analytics or ML model feature engineering in clinical contexts
\n- Exposure to building data assets that support causal inference or observational research
\n- Previous mentorship or leadership experience within data engineering teams
\n
\n
\n
What we can offer you
\n
\n
\n
\n- Salary range: $110,00 to $140,000 CAD
\n- Flexible PTO and competitive pay, because work-life balance matters
\n- RRSP/401k match and stock options to invest in your future
\n- Premium benefits package with customizable coverage, paramedical services, and an HSA.
\n- Fullscript discounts to save on high-quality wellness products
\n- Continuous learning opportunities to grow your skills and career
\n- Remote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.
\n
\n
\n
Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
\n
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
\n
\n
Why Fullscript
\n
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\n
What to Know Before You Apply
\n
\n
We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\n
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\n
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\n
We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\n
Learn More
\n
\n
\n
\n
\n
\n
\n
\n
\n
About Fullscript
\n
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\n
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\n
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\n
This is your invitation.
\n
\n
Bring your ideas, your grit, and your care for people.
\n
Join us and shape the future of care.
\n
\n
The Opportunity
\nFullscript powers care for 125,000+ healthcare practitioners and 10M+ patients by making clinical insights, treatment workflows, and longitudinal data accessible and actionable across the platform.
\n
\n
As the Senior Data Engineer, you’ll be part of a small team that turns messy practitioner and clinical data into reliable, analysis-ready assets that enable causal outcome modeling, lab normalization, and strategic patient and prescribing insights.
\n
\n
This role requires healthcare-specific data experience and a practical comfort with semi-structured sources that are common in clinical environments, not just general-purpose data engineering.
\n
\n
\n
\n
\n- Ingest and normalize heterogeneous healthcare data sources including clinical records, lab results, intake forms, and semi-structured artifacts
\n- Build robust, reproducible ELT pipelines in a cloud data stack to generate clean, longitudinal patient-level datasets
\n- Apply OCR and NLP techniques to extract structured signals from unstructured clinical documents
\n- Implement data quality frameworks, testing, version control, and CI/CD for all ingestion and transformation workflows
\n- Collaborate with data science and product partners to ensure data models support causal inference and predictive analysis needs
\n- Optimize pipeline performance and scalability in cloud data warehouses such as Snowflake or comparable technologies
\n- Produce clear documentation and operational runbooks that enable internal consumers to trust and act on healthcare datasets
\n
\n
\n
What you bring to the table
\n
\n
\n
\n- 5+ years in Data Engineering, preferably in healthcare, health tech, or regulated domains
\n- Deep SQL skills and Python experience applied to data extraction, transformation, and validation
\n- Experience with dbt or similar transformation tooling and workflow orchestration (Airflow, Argo, etc.)
\n- Proven ability to handle semi-structured and unstructured data common in clinical workflows
\n- Hands-on experience with cloud data platforms (Snowflake, BigQuery, Redshift) and scalable pipeline architectures
\n- Strong data modeling skills, especially for longitudinal patient, event, and lab data structures
\n- Clear communicator comfortable explaining technical decisions to both technical and non-technical stakeholders
\n
\n
\n
\n
\n- Familiarity with healthcare standards like FHIR, HL7, or clinical interoperability frameworks
\n- Practical experience with OCR/NLP libraries for document parsing in a data pipeline
\n- Exposure to predictive analytics or ML model feature engineering in clinical contexts
\n- Exposure to building data assets that support causal inference or observational research
\n- Previous mentorship or leadership experience within data engineering teams
\n
\n
\n
What we can offer you
\n
\n
\n
\n- Salary range: $110,00 to $140,000 CAD
\n- Flexible PTO and competitive pay, because work-life balance matters
\n- RRSP/401k match and stock options to invest in your future
\n- Premium benefits package with customizable coverage, paramedical services, and an HSA.
\n- Fullscript discounts to save on high-quality wellness products
\n- Continuous learning opportunities to grow your skills and career
\n- Remote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.
\n
\n
\n
Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
\n
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
\n
\n
Why Fullscript
\n
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\n
What to Know Before You Apply
\n
\n
We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\n
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\n
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\n
We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\n
Learn More
\n
\n
\n
\n
\n
\n
\n
\n
\n
Compensation range
\n
\n
The salary range for this role is between $125,000 and $165,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
\n
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Engineering","location":"Ottawa, ON","team":"Engineering","allLocations":["Ottawa, ON","Toronto, ON","Calgary, AB"]},"createdAt":1780495456056,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nFullscript is looking for an experienced Senior Backend Engineer to join the infrastructure team responsible for the long-term health, scalability, and developer experience of Fullscript’s core application.\n\nOur team enables fast, reliable product development by defining and upholding engineering standards for quality, scalability, and maintainability. We take on foundational upgrades, cross-team technical work, and infrastructure projects that help product teams move quickly without compromising the stability of the platform.\n\nOur team cares about doing things well. That means improving the systems developers work in every day, reducing friction, modernizing our stack, and making thoughtful technical decisions that support Fullscript’s long-term growth.\n \nThis is how we like building software:https://builders.fullscript.com. If you share our values, we’d be excited to talk with you!\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
Fullscript is looking for an experienced Senior Backend Engineer to join the infrastructure team responsible for the long-term health, scalability, and developer experience of Fullscript’s core application.
\n
Our team enables fast, reliable product development by defining and upholding engineering standards for quality, scalability, and maintainability. We take on foundational upgrades, cross-team technical work, and infrastructure projects that help product teams move quickly without compromising the stability of the platform.
\n
Our team cares about doing things well. That means improving the systems developers work in every day, reducing friction, modernizing our stack, and making thoughtful technical decisions that support Fullscript’s long-term growth.
\n
\n","id":"bb12012d-5db4-4fd4-b868-0f87413defac","lists":[{"text":"What you'll do ","content":"\n\n
Own and improve the long-term technical health of our monorepo\nPlan out solution designs and release strategies in collaboration with other engineering teams and stakeholders\nLead foundational upgrades across the stack\nImprove code quality, application structure, maintainability, and engineering standards\nAddress scalability, reliability, and performance concerns as the product grows\nResolve security vulnerabilities across the application and its dependencies\nBuild and maintain shared developer tooling, CI linting, and quality-of-life improvements\nMaintain and evolve shared infrastructure such as feature flags, end-to-end tests, and infrastructure-as-code within the monolith\nSupport product teams by solving cross-cutting technical issues\nAct as a multiplier by unblocking other teams and improving the systems they rely on\nContribute through implementation, code review, technical guidance, mentorship, and documentation\n\n"},{"text":"What you bring to the table","content":"\n\n
Strong experience with Ruby or Ruby on Rails\nYou are a passionate software engineer who cares about your craft and serving other developers as your end users.\nYou are excited to learn, lead projects and want to produce the best work possible.\nExperience designing maintainable systems and making pragmatic technical tradeoffs\nStrong testing habits and an understanding of how tests support long-term maintainability\nComfort working on platform, infrastructure, tooling, or developer experience problems\nA desire to improve engineering standards across teams\nStrong communication skills and the ability to collaborate across engineering teams\nA willingness to learn, ask questions, and receive feedback\n\n"},{"text":"Bonus if you have","content":"\n\n
Experience scaling or working on high-scale web applications\nPast experience working in e-commerce or health tech sector\nYou’ve worked with React or GraphQL in the past\nExperience improving CI systems, test suites, feature flag systems, or developer tooling\n\n"},{"text":"What we can offer you","content":"\n\n
Generous PTO and competitive pay \n
Fullscript’s RRSP match program for financial health \n
Flexible benefits package and workplace wellness program\n
Training budget and company-wide learning initiatives \n
Discount on Fullscript catalog of products \n
Ability to work Wherever You Work Well*\n\n
*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both 🏡
\n
About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"Fullscript is looking for an experienced Senior Backend Engineer to join the infrastructure team responsible for the long-term health, scalability, and developer experience of Fullscript’s core application.
\n
Our team enables fast, reliable product development by defining and upholding engineering standards for quality, scalability, and maintainability. We take on foundational upgrades, cross-team technical work, and infrastructure projects that help product teams move quickly without compromising the stability of the platform.
\n
Our team cares about doing things well. That means improving the systems developers work in every day, reducing friction, modernizing our stack, and making thoughtful technical decisions that support Fullscript’s long-term growth.
\n
\n","descriptionBodyPlain":"Fullscript is looking for an experienced Senior Backend Engineer to join the infrastructure team responsible for the long-term health, scalability, and developer experience of Fullscript’s core application.\n\nOur team enables fast, reliable product development by defining and upholding engineering standards for quality, scalability, and maintainability. We take on foundational upgrades, cross-team technical work, and infrastructure projects that help product teams move quickly without compromising the stability of the platform.\n\nOur team cares about doing things well. That means improving the systems developers work in every day, reducing friction, modernizing our stack, and making thoughtful technical decisions that support Fullscript’s long-term growth.\n \nThis is how we like building software:https://builders.fullscript.com. If you share our values, we’d be excited to talk with you!\n","hostedUrl":"https://jobs.lever.co/fullscript/bb12012d-5db4-4fd4-b868-0f87413defac","applyUrl":"https://jobs.lever.co/fullscript/bb12012d-5db4-4fd4-b868-0f87413defac/apply"},{"additionalPlain":"Compensation range\n \nThe salary range for this role is between $125,000 and $165,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.\n \nFinal compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.\n\n\nWhy Fullscript\n \nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.\n \nWhat to Know Before You Apply\n \nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. \n\nA quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n \nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.\n \nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.\n \nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.\n \nLearn More\n \nwww.fullscript.com\n@fullscriptHQ on instagram\nLet’s make healthcare whole \n \n","additional":"\n
Compensation range
\n
\n
The salary range for this role is between $125,000 and $165,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
\n
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Engineering","location":"Ottawa, ON","team":"Engineering","allLocations":["Ottawa, ON","Toronto, ON","Calgary, AB"]},"createdAt":1778007349453,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nWe are seeking a Senior Fullstack Developer for our Identity and Access Management (IAM) Engineering team.\n \nAs a Senior Developer, you will play a critical role in developing and maintaining all things IAM, including authentication, authorization, and identity. You'll contribute directly to the systems powering sign-up, login, SSO integrations, and our OAuth flows. You’ll work closely with your teammates, engineering leads, product, and security stakeholders to deliver secure, reliable, and scalable solutions.\n \nThis is how we like building software: https://fullscript.com/developer-handbook If you share our values, we’d be excited to talk with you!\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
We are seeking a Senior Fullstack Developer for our Identity and Access Management (IAM) Engineering team.
\n
\nAs a Senior Developer, you will play a critical role in developing and maintaining all things IAM, including authentication, authorization, and identity. You'll contribute directly to the systems powering sign-up, login, SSO integrations, and our OAuth flows. You’ll work closely with your teammates, engineering leads, product, and security stakeholders to deliver secure, reliable, and scalable solutions.
\n
\n","id":"257f110e-85e8-400f-969e-d307fce76a20","lists":[{"text":"What you'll do:","content":"\nCollaborate with your pod — a small, focused team of full-stack engineers — to build and maintain IAM capabilities\nContribute to backend and frontend codebases with an eye toward reliability, scalability, and security\nParticipate in technical design discussions and help break down projects into clear, actionable tasks\nIdentify and suggest improvements to our authentication and authorization flows\nHelp support the maintenance and uptime of IAM systems, including investigating and resolving production issues\nWork closely with product, security, and legal stakeholders to ensure compliance and integrity of user data and access\nStay informed on evolving security practices, frameworks, and technologies\n"},{"text":"What you bring to the table:","content":"\nA collaborative mindset and a willingness to share knowledge and ideas with teammates\nPassion for IAM and security — you care about protecting users and understanding the threat landscape\nExperience with authentication protocols, SSO (SAML, OAuth), RBAC, and MFA\n5+ years of professional software development experience\nHands-on experience with modern web development — we use Ruby on Rails, React, JavaScript/TypeScript, GraphQL, and Apollo\nA commitment to writing clean, maintainable code and fostering strong engineering practices\n"},{"text":"What we can offer you:","content":"\nGenerous PTO and competitive pay \nFullscript’s RRSP match program for financial health \nFlexible benefits package and workplace wellness program\nTraining budget and company-wide learning initiatives \nDiscount on Fullscript catalog of products \nAbility to work Wherever You Work Well*\n\n*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both 🐶🏡
"}],"text":"Senior Developer, Fullstack - Identity and Access Management (IAM)","country":"CA","workplaceType":"remote","opening":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"We are seeking a Senior Fullstack Developer for our Identity and Access Management (IAM) Engineering team.
\n
\nAs a Senior Developer, you will play a critical role in developing and maintaining all things IAM, including authentication, authorization, and identity. You'll contribute directly to the systems powering sign-up, login, SSO integrations, and our OAuth flows. You’ll work closely with your teammates, engineering leads, product, and security stakeholders to deliver secure, reliable, and scalable solutions.
\n
\n","descriptionBodyPlain":"We are seeking a Senior Fullstack Developer for our Identity and Access Management (IAM) Engineering team.\n \nAs a Senior Developer, you will play a critical role in developing and maintaining all things IAM, including authentication, authorization, and identity. You'll contribute directly to the systems powering sign-up, login, SSO integrations, and our OAuth flows. You’ll work closely with your teammates, engineering leads, product, and security stakeholders to deliver secure, reliable, and scalable solutions.\n \nThis is how we like building software: https://fullscript.com/developer-handbook If you share our values, we’d be excited to talk with you!\n","hostedUrl":"https://jobs.lever.co/fullscript/257f110e-85e8-400f-969e-d307fce76a20","applyUrl":"https://jobs.lever.co/fullscript/257f110e-85e8-400f-969e-d307fce76a20/apply"},{"additionalPlain":"Compensation range\n \nThe salary range for this role is between $125,000 and $165,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.\n \nFinal compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.\n\n\nWhy Fullscript\n \nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.\n \nWhat to Know Before You Apply\n \nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. \n\nA quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n \nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.\n \nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.\n \nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.\n \nLearn More\n \nwww.fullscript.com\n@fullscriptHQ on instagram\nLet’s make healthcare whole \n \n","additional":"\n
Compensation range
\n
\n
The salary range for this role is between $125,000 and $165,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
\n
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Engineering","location":"Ottawa, ON","team":"Engineering","allLocations":["Ottawa, ON","Calgary, AB","Toronto, ON"]},"createdAt":1778264045318,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nFullscript is hiring a Senior Fullstack Developer for one of our practitioner care teams. In this role, you will architect and develop new features that will impact the future of the company and the integrative healthcare industry as a whole. \nThis is a fullstack role. We’re looking for someone who is comfortable building backend systems and user-facing product experiences, and who can move between business logic, APIs, data flows, and frontend implementation as needed.\nFullscript is built on Ruby on Rails on the back-end, with a GraphQL API. On the front-end, we use React, React Native, TypeScript, and Apollo to create top-notch experiences for our users. Our team cares about doing things well, and about the developer experience on the team. Fullscript is a place where you’ll be encouraged to learn, mentor, and grow.\nThis is how we like building software: https://fullscript.com/developer-handbook. If you share our values, we’d be excited to talk with you!\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
\n
Fullscript is hiring a Senior Fullstack Developer for one of our practitioner care teams. In this role, you will architect and develop new features that will impact the future of the company and the integrative healthcare industry as a whole.
\n
This is a fullstack role. We’re looking for someone who is comfortable building backend systems and user-facing product experiences, and who can move between business logic, APIs, data flows, and frontend implementation as needed.
\n
Fullscript is built on Ruby on Rails on the back-end, with a GraphQL API. On the front-end, we use React, React Native, TypeScript, and Apollo to create top-notch experiences for our users. Our team cares about doing things well, and about the developer experience on the team. Fullscript is a place where you’ll be encouraged to learn, mentor, and grow.
\n
This is how we like building software: https://fullscript.com/developer-handbook. If you share our values, we’d be excited to talk with you!
\n
\n\n
Partner with Product, Design, Data, Finance, Operations, and engineers across Fullscript to translate business opportunities into practical technical solutions.\n
\nWork across the stack to deliver maintainable, observable, and scalable solutions.
\n\n
\nContribute to solution design, rollout planning, and measurement of business impact.
\n\n
\nWrite high-quality code, contribute to technical improvements, and maintain strong quality standards.
\n\n
\nReview pull requests, mentor, and be an advocate for high-quality code that makes future development faster, easier, and better.
\n\n
\nHelp create a strong team culture by modeling ownership, collaboration, and thoughtful technical judgment.
\n\n
\nScope, plan projects, and work with other developers (front-end and back) to implement them
\n\n
\nOther duties determined by the company from time to time
\n\n\n
\n\n
You are a strong fullstack software engineer who takes pride in building high-quality, maintainable systems and product experiences.\n
\nYou have experience with our tech stack or similar technologies, and are comfortable building user-facing product experiences and backend services.
\n\n
\nYou are comfortable working with APIs and application layers such as GraphQL.
\n\n
\nYou write automated tests and understand their value in safe, continuous delivery.
\n\n
\nYou work well in ambiguity and can help create structure in a new or evolving team.
\n\n
\nYou are comfortable taking ownership beyond implementation, including helping shape technical direction, delivery strategy, and tradeoff decisions.
\n\n
\nYou are highly data-driven, and you use business and product signals such as conversion, average order value, and revenue growth to guide decisions and evaluate impact.
\n\n
\nYou communicate clearly and collaborate well with cross-functional partners.
\n\n\n
\n\n
Experience in health tech or other trust-sensitive domains.\n
\nExperience scaling or working on high-scale web applications
\n\n
\nExperience with React and GraphQL or similar technology
\n\n\n
\n\n
Generous PTO and competitive pay \n
Fullscript’s RRSP match program for financial health \n
Flexible benefits package and workplace wellness program\n
Training budget and company-wide learning initiatives \n
Discount on Fullscript catalog of products \n
Ability to work Wherever You Work Well*\n\n
\n
*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both 🐶🏡
\n
About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"\n
Fullscript is hiring a Senior Fullstack Developer for one of our practitioner care teams. In this role, you will architect and develop new features that will impact the future of the company and the integrative healthcare industry as a whole.
\n
This is a fullstack role. We’re looking for someone who is comfortable building backend systems and user-facing product experiences, and who can move between business logic, APIs, data flows, and frontend implementation as needed.
\n
Fullscript is built on Ruby on Rails on the back-end, with a GraphQL API. On the front-end, we use React, React Native, TypeScript, and Apollo to create top-notch experiences for our users. Our team cares about doing things well, and about the developer experience on the team. Fullscript is a place where you’ll be encouraged to learn, mentor, and grow.
\n
This is how we like building software: https://fullscript.com/developer-handbook. If you share our values, we’d be excited to talk with you!
\n
Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Finance","location":"USA Remote","team":"Finance","allLocations":["USA Remote","Ottawa, ON","New York, NY","Boston, MA","Toronto, ON","Manchester, NH"]},"createdAt":1778168291002,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nWe’re hiring a Senior Director of Strategic Finance to drive growth and strategic decision-making across Fullscript. You will help translate driver analysis into KPIs/operational targets and investment priorities, run the accountability cadence that turns strategy into measurable results, and shape the business’ performance narrative.\nThis is a high-impact role reporting to the VP of Strategic Finance, and partnering with the GM of our core supplements business. It is central to an operating model where Strategic Finance functions as true business partners with business leaders to drive forecasting, prioritization and rapid execution to deliver meaningful impact in a fast growing health tech in the wellness space.\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
\n
We’re hiring a Senior Director of Strategic Finance to drive growth and strategic decision-making across Fullscript. You will help translate driver analysis into KPIs/operational targets and investment priorities, run the accountability cadence that turns strategy into measurable results, and shape the business’ performance narrative.
\n
This is a high-impact role reporting to the VP of Strategic Finance, and partnering with the GM of our core supplements business. It is central to an operating model where Strategic Finance functions as true business partners with business leaders to drive forecasting, prioritization and rapid execution to deliver meaningful impact in a fast growing health tech in the wellness space.
\n
\n
GM and cross-functional strategic partnership
\n\n
\nBe the GM’s trusted finance partner. Partner closely with the GM and leaders across Product, Operations, Supply Chain to assign metrics to track performance and growth initiatives.
\n\n
\nDrive results. Collaborate with the GM to drive accountability and results across teams.
\n\n
\nShape resource allocation. Provide financial insight to guide tradeoffs across initiatives, investments, and operational decisions.
\n\n\n
Define KPIs and drive growth
\n\n
\nDefine the scorecard and diagnostics. Define and measure key business performance metrics, identifying trends and opportunities to improve financial and operational outcomes.
\n\n
\nLead driver-based deep dives. Conduct deep-dive analyses to uncover drivers of performance and areas for value creation.
\n\n
\nBuild investment-grade business cases. Evaluate growth opportunities, stress-test assumptions, quantify payback and risk, and develop business cases to inform strategic investment decisions.
\n\n
\nDeliver executive-ready insights. Produce briefings that include performance narrative, quantified options, recommended actions, assigned owners and success metrics.
\n\n\n
Business performance and narrative
\n\n
\nBecome a subject function expert. Develop a deep understanding of the business’s economic drivers and how they impact growth and profitability.
\n\n
\nOwn the P&L narrative. Maintain an up-to-date, dynamic economic model; produce the monthly performance narrative highlighting risks, opportunities and plans.
\n\n
\nOperationalize insights. Convert analysis into dashboards, templates and self-service assets to enable cross-functional partners.
\n\n\n
\n\n
\n10+ years of progressive experience in strategic finance, FP&A or corporate strategy with demonstrable impact as a business partner to a GM or BU.
\n\n
\nStructured problem solver who enjoys tackling ambiguous business challenges and turning analyses and growth initiatives into clear plans and actionable recommendations.
\n\n
\nStrong hands-on modeling: driver-based forecasts, scenario analysis, unit economics and business cases.
\n\n
\nProven ability to move cross-functional teams to action without direct authority; excellent influencing skills with senior leaders.
\n\n
\nBias for impact and speed; thrives on ambiguity and converts it into measurable plans.
\n\n
\nAccountability orientation: sets clear targets and expects follow-through.
\n\n
\nNice to have: Experience embedding with Product/Commercial teams, or in high-growth, product-led or e-commerce environments.
\n\n
\nNice to have: Technical fluency with SQL/BigQuery, Looker/Sigma or similar; experience operationalizing analytics.
\n\n\n
\n\n
\nMarket competitive compensation package including equity
\n\n
\n401K matching (within US)//RRSP matching (within CAD)
\n\n
\nFlexible PTO policy
\n\n
\nFlexible benefits package and additional perks
\n\n
\nEmployee discount on Fullscript catalog of products for family & friends
\n\n
\nAbility to Work Wherever You Work Well
\n\n\n
About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"\n
We’re hiring a Senior Director of Strategic Finance to drive growth and strategic decision-making across Fullscript. You will help translate driver analysis into KPIs/operational targets and investment priorities, run the accountability cadence that turns strategy into measurable results, and shape the business’ performance narrative.
\n
This is a high-impact role reporting to the VP of Strategic Finance, and partnering with the GM of our core supplements business. It is central to an operating model where Strategic Finance functions as true business partners with business leaders to drive forecasting, prioritization and rapid execution to deliver meaningful impact in a fast growing health tech in the wellness space.
\n
Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Data","location":"Ottawa, ON","team":"Machine Learning","allLocations":["Ottawa, ON","Calgary, AB","Toronto, ON"]},"createdAt":1778077620984,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nThe Opportunity\nWe’re hiring a Senior Machine Learning Engineer to join our AI & Analytics Engineering team. This team builds AI-powered lab interpretation, clinician decision support, and conversational experiences directly into the Fullscript product.\nYou’ll help build the systems behind some of Fullscript’s most important AI experiences: AI-generated lab summaries, practitioner-facing conversational agents, and tools that help clinicians move from data to insight more quickly. The work is technical, product-minded, and deeply tied to real practitioner workflows.\nThis is a senior individual contributor role for someone who has shipped production AI systems, understands how to turn ambiguous clinical and product problems into working software, and can own work from early experimentation through deployment, evaluation, and iteration.\nYou’ll work closely with engineering, product, analytics, and medical stakeholders to build AI features that are reliable, useful, and grounded in the way practitioners actually deliver care.\nWhat you'll do\nDesign, build, and deploy LLM-powered product features, including lab result summaries, clinical workflow tools, and practitioner-facing conversational agents.\nBuild backend services that integrate LLMs and ML models into Fullscript’s platform, primarily using Python, with increasing exposure to Elixir as the platform evolves.\nDevelop AI systems that can support open-ended clinical questions, follow-up interactions, and reasoning over structured and unstructured healthcare context.\nImplement prompting, grounding, retrieval, and safety strategies that improve output quality, consistency, and clinical relevance.\nBuild evaluation, testing, monitoring, and CI/CD workflows for AI features, including approaches for accuracy, hallucination detection, edge cases, and reliability.\nPartner with medical, product, analytics, and engineering teams to translate clinical needs into practical AI capabilities that can scale.\nOwn AI systems end to end, from experimentation and prototyping through production deployment, iteration, and ongoing improvement.\nContribute to architecture and implementation decisions for AI-powered analytics, lab interpretation, and clinical decision-support workflows.\nStay current with fast-moving LLM, agentic AI, and applied ML ecosystems, while staying pragmatic about what is ready for production use.\nWhat you bring to the table\n5+ years of experience in machine learning engineering, applied AI engineering, backend engineering, or a similar role, with a track record of shipping production systems.\n2+ years of recent hands-on experience building LLM-powered applications, including conversational agents, RAG workflows, tool use, or agentic systems.\nStrong backend development experience in Python, with solid SQL fundamentals and comfort working across data-heavy product environments.\nExperience integrating LLMs such as OpenAI, Gemini, Anthropic, or similar models into user-facing products.\nExperience with LLM application frameworks or orchestration tools such as LangChain, LangGraph, Hugging Face tools, or similar frameworks.\nStrong engineering practices, including Git, testing, CI/CD, observability, evaluation, and production monitoring.\nExperience evaluating and validating LLM-based applications for quality, hallucinations, correctness, edge cases, and reliability over time.\nAbility to work independently in ambiguous problem spaces, ask strong questions, make sound tradeoffs, and partner effectively with technical, product, medical, and non-technical stakeholders.\nBonus if you have\nExperience with Elixir, Phoenix, functional programming, or an interest in building with Elixir as Fullscript’s AI platform evolves.\nExperience building AI assistants, conversational agents, or decision-support tools in healthcare, clinical workflows, regulated products, or other high-trust environments.\nFamiliarity with MCP, Langfuse, agent orchestration patterns, tool-calling systems, or multi-step AI workflows.\nWhat we can offer you\nSalary range: $130,00 to $150,000 CAD\nFlexible PTO and competitive pay, because work-life balance matters\nRRSP/401k match and stock options to invest in your future\nPremium benefits package with customizable coverage, paramedical services, and an HSA.\nFullscript discounts to save on high-quality wellness products\nContinuous learning opportunities to grow your skills and career\nRemote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.\nFullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects the approved range for this role and does not include stock options, wellness stipends, or other benefits that may be part of Fullscript’s total rewards package.\n \nFinal compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
The Opportunity
\nWe’re hiring a Senior Machine Learning Engineer to join our AI & Analytics Engineering team. This team builds AI-powered lab interpretation, clinician decision support, and conversational experiences directly into the Fullscript product.
\nYou’ll help build the systems behind some of Fullscript’s most important AI experiences: AI-generated lab summaries, practitioner-facing conversational agents, and tools that help clinicians move from data to insight more quickly. The work is technical, product-minded, and deeply tied to real practitioner workflows.
\nThis is a senior individual contributor role for someone who has shipped production AI systems, understands how to turn ambiguous clinical and product problems into working software, and can own work from early experimentation through deployment, evaluation, and iteration.
\nYou’ll work closely with engineering, product, analytics, and medical stakeholders to build AI features that are reliable, useful, and grounded in the way practitioners actually deliver care.
\nWhat you'll do
\n\n- Design, build, and deploy LLM-powered product features, including lab result summaries, clinical workflow tools, and practitioner-facing conversational agents.
\n- Build backend services that integrate LLMs and ML models into Fullscript’s platform, primarily using Python, with increasing exposure to Elixir as the platform evolves.
\n- Develop AI systems that can support open-ended clinical questions, follow-up interactions, and reasoning over structured and unstructured healthcare context.
\n- Implement prompting, grounding, retrieval, and safety strategies that improve output quality, consistency, and clinical relevance.
\n- Build evaluation, testing, monitoring, and CI/CD workflows for AI features, including approaches for accuracy, hallucination detection, edge cases, and reliability.
\n- Partner with medical, product, analytics, and engineering teams to translate clinical needs into practical AI capabilities that can scale.
\n- Own AI systems end to end, from experimentation and prototyping through production deployment, iteration, and ongoing improvement.
\n- Contribute to architecture and implementation decisions for AI-powered analytics, lab interpretation, and clinical decision-support workflows.
\n- Stay current with fast-moving LLM, agentic AI, and applied ML ecosystems, while staying pragmatic about what is ready for production use.
\n
\nWhat you bring to the table
\n\n- 5+ years of experience in machine learning engineering, applied AI engineering, backend engineering, or a similar role, with a track record of shipping production systems.
\n- 2+ years of recent hands-on experience building LLM-powered applications, including conversational agents, RAG workflows, tool use, or agentic systems.
\n- Strong backend development experience in Python, with solid SQL fundamentals and comfort working across data-heavy product environments.
\n- Experience integrating LLMs such as OpenAI, Gemini, Anthropic, or similar models into user-facing products.
\n- Experience with LLM application frameworks or orchestration tools such as LangChain, LangGraph, Hugging Face tools, or similar frameworks.
\n- Strong engineering practices, including Git, testing, CI/CD, observability, evaluation, and production monitoring.
\n- Experience evaluating and validating LLM-based applications for quality, hallucinations, correctness, edge cases, and reliability over time.
\n- Ability to work independently in ambiguous problem spaces, ask strong questions, make sound tradeoffs, and partner effectively with technical, product, medical, and non-technical stakeholders.
\n
\nBonus if you have
\n\n- Experience with Elixir, Phoenix, functional programming, or an interest in building with Elixir as Fullscript’s AI platform evolves.
\n- Experience building AI assistants, conversational agents, or decision-support tools in healthcare, clinical workflows, regulated products, or other high-trust environments.
\n- Familiarity with MCP, Langfuse, agent orchestration patterns, tool-calling systems, or multi-step AI workflows.
\n
\n\n
What we can offer you
\n
\n- Salary range: $130,00 to $150,000 CAD
\n- Flexible PTO and competitive pay, because work-life balance matters
\n- RRSP/401k match and stock options to invest in your future
\n- Premium benefits package with customizable coverage, paramedical services, and an HSA.
\n- Fullscript discounts to save on high-quality wellness products
\n- Continuous learning opportunities to grow your skills and career
\n- Remote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.
\n
\n
Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects the approved range for this role and does not include stock options, wellness stipends, or other benefits that may be part of Fullscript’s total rewards package.
\n
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"The Opportunity
\nWe’re hiring a Senior Machine Learning Engineer to join our AI & Analytics Engineering team. This team builds AI-powered lab interpretation, clinician decision support, and conversational experiences directly into the Fullscript product.
\nYou’ll help build the systems behind some of Fullscript’s most important AI experiences: AI-generated lab summaries, practitioner-facing conversational agents, and tools that help clinicians move from data to insight more quickly. The work is technical, product-minded, and deeply tied to real practitioner workflows.
\nThis is a senior individual contributor role for someone who has shipped production AI systems, understands how to turn ambiguous clinical and product problems into working software, and can own work from early experimentation through deployment, evaluation, and iteration.
\nYou’ll work closely with engineering, product, analytics, and medical stakeholders to build AI features that are reliable, useful, and grounded in the way practitioners actually deliver care.
\nWhat you'll do
\n\n- Design, build, and deploy LLM-powered product features, including lab result summaries, clinical workflow tools, and practitioner-facing conversational agents.
\n- Build backend services that integrate LLMs and ML models into Fullscript’s platform, primarily using Python, with increasing exposure to Elixir as the platform evolves.
\n- Develop AI systems that can support open-ended clinical questions, follow-up interactions, and reasoning over structured and unstructured healthcare context.
\n- Implement prompting, grounding, retrieval, and safety strategies that improve output quality, consistency, and clinical relevance.
\n- Build evaluation, testing, monitoring, and CI/CD workflows for AI features, including approaches for accuracy, hallucination detection, edge cases, and reliability.
\n- Partner with medical, product, analytics, and engineering teams to translate clinical needs into practical AI capabilities that can scale.
\n- Own AI systems end to end, from experimentation and prototyping through production deployment, iteration, and ongoing improvement.
\n- Contribute to architecture and implementation decisions for AI-powered analytics, lab interpretation, and clinical decision-support workflows.
\n- Stay current with fast-moving LLM, agentic AI, and applied ML ecosystems, while staying pragmatic about what is ready for production use.
\n
\nWhat you bring to the table
\n\n- 5+ years of experience in machine learning engineering, applied AI engineering, backend engineering, or a similar role, with a track record of shipping production systems.
\n- 2+ years of recent hands-on experience building LLM-powered applications, including conversational agents, RAG workflows, tool use, or agentic systems.
\n- Strong backend development experience in Python, with solid SQL fundamentals and comfort working across data-heavy product environments.
\n- Experience integrating LLMs such as OpenAI, Gemini, Anthropic, or similar models into user-facing products.
\n- Experience with LLM application frameworks or orchestration tools such as LangChain, LangGraph, Hugging Face tools, or similar frameworks.
\n- Strong engineering practices, including Git, testing, CI/CD, observability, evaluation, and production monitoring.
\n- Experience evaluating and validating LLM-based applications for quality, hallucinations, correctness, edge cases, and reliability over time.
\n- Ability to work independently in ambiguous problem spaces, ask strong questions, make sound tradeoffs, and partner effectively with technical, product, medical, and non-technical stakeholders.
\n
\nBonus if you have
\n\n- Experience with Elixir, Phoenix, functional programming, or an interest in building with Elixir as Fullscript’s AI platform evolves.
\n- Experience building AI assistants, conversational agents, or decision-support tools in healthcare, clinical workflows, regulated products, or other high-trust environments.
\n- Familiarity with MCP, Langfuse, agent orchestration patterns, tool-calling systems, or multi-step AI workflows.
\n
\n\n
What we can offer you
\n
\n- Salary range: $130,00 to $150,000 CAD
\n- Flexible PTO and competitive pay, because work-life balance matters
\n- RRSP/401k match and stock options to invest in your future
\n- Premium benefits package with customizable coverage, paramedical services, and an HSA.
\n- Fullscript discounts to save on high-quality wellness products
\n- Continuous learning opportunities to grow your skills and career
\n- Remote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.
\n
\n
Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects the approved range for this role and does not include stock options, wellness stipends, or other benefits that may be part of Fullscript’s total rewards package.
\n
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
\n
We'll be transparent: the team moves lightning fast, we shift and pivot to work on the most impactful work, and thrive in constantly challenging our focus to ensure what we built is the right thing for patients, practitioners and Fullscript. If this sounds exciting to you - let's chat!
\n
\n
Compensation range
The salary range for this role is between $120,000 and $150,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
\n
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Product","location":"Toronto, ON","team":"Product","allLocations":["Toronto, ON","Ottawa, ON"]},"createdAt":1778864499122,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nThe Role\nFullscript is looking for a Senior Product Designer (Mobile App), to help shape the future of our patient experience, with a primary focus on our mobile app (iOS & Android). \nThis role sits at the center of the patient experience, focused on the commerce moments that matter most: ordering, refills, subscriptions, account management, and overall app look and feel. These experiences need to feel fast, intuitive, trustworthy, and polished, on par with the best consumer products patients use every day.\nBut this is not a traditional e-commerce role. At Fullscript, commerce is closely connected to care. Patients may be following provider recommendations, managing routines, or refilling products they rely on. The right designer will bring strong commerce instincts while keeping that care context in mind.\nYou’ll partner closely with Product and Engineering to define, design, and ship patient experiences end-to-end, primarily in the mobile app and occasionally across the web platform. You can be empowered to find opportunities or problems and jump right in to fix them. We trust our teams to use their expertise to continually raise the bar of our product and act like an owner.\n⚠️ A portfolio is required to be considered for this role.\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
The Role
\nFullscript is looking for a Senior Product Designer (Mobile App), to help shape the future of our patient experience, with a primary focus on our mobile app (iOS & Android).
\nThis role sits at the center of the patient experience, focused on the commerce moments that matter most: ordering, refills, subscriptions, account management, and overall app look and feel. These experiences need to feel fast, intuitive, trustworthy, and polished, on par with the best consumer products patients use every day.
\nBut this is not a traditional e-commerce role. At Fullscript, commerce is closely connected to care. Patients may be following provider recommendations, managing routines, or refilling products they rely on. The right designer will bring strong commerce instincts while keeping that care context in mind.
\nYou’ll partner closely with Product and Engineering to define, design, and ship patient experiences end-to-end, primarily in the mobile app and occasionally across the web platform. You can be empowered to find opportunities or problems and jump right in to fix them. We trust our teams to use their expertise to continually raise the bar of our product and act like an owner.
\n⚠️ A portfolio is required to be considered for this role.
","id":"fea251e7-fd41-4f63-bd56-4b74983ff8e5","lists":[{"text":"What You'll Do","content":"\n\n
Define, design, and ship patient experiences end-to-end, primarily for the mobile app (iOS & Android) and occasionally across the web platform.\nPrototype rapidly using Figma, code, AI tools, or whatever best communicates the idea.\nOwn and collaborate on craft in your area including visual quality, interaction thinking, edge cases, and production polish.\nShow deep ownership of your work after design handoff: review builds, test flows, catch quality issues, and partner with Engineering through QA to make sure the shipped experience meets the bar.\nDesign commerce experiences across all aspects of ordering: refills, subscriptions, account/order management, and more. \nSet a high bar for information architecture, mobile-specific needs and best practices, beautiful design that can scale into edge cases\nCollaborate tightly with Product and Engineering from exploration through production, not just at handoff. This will be a highly collaborative role. \nTalk with providers and patients to ground your work in real user needs, then translate those insights into design decisions that support product strategy and business outcomes.\nHelp contribute to app adoption success through everything from how we make it attractive to download in the app store to growth and positioning work\n\n"},{"text":"What You Bring","content":"\n\n
5+ years of product design experience and a portfolio of real, shipped work.\nExperience designing polished, consumer-facing mobile app experiences, ideally in the e-commerce space. \nStrong design opinions, held loosely.\nExcellent product taste and the ability to move between strategy, systems thinking, and pixel-perfect execution.\nProactive in using AI tools to improve the quality and speed of your design workflow, with clear examples of how you’ve applied them in practice.\nDeep care for user experience beyond visuals: speed, reliability, responsiveness, accessibility, and cross-device quality.\nExperience defining and owning projects and requirements, identifying opportunities to raise the bar\nA bias toward building, testing, learning, and shipping (we operate with an experimental mindset).\n\n"},{"text":"Bonus if you have","content":"\nExperience designing mobile apps in the healthcare space.\nBackground in healthcare, diagnostics, clinical products, wellness, or regulated consumer experiences.\nPublic design artifacts: side projects, prototypes, open-source contributions, posts, or experiments.\n"}],"text":"Senior Product Designer - Mobile App","country":"CA","workplaceType":"remote","opening":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"The Role
\nFullscript is looking for a Senior Product Designer (Mobile App), to help shape the future of our patient experience, with a primary focus on our mobile app (iOS & Android).
\nThis role sits at the center of the patient experience, focused on the commerce moments that matter most: ordering, refills, subscriptions, account management, and overall app look and feel. These experiences need to feel fast, intuitive, trustworthy, and polished, on par with the best consumer products patients use every day.
\nBut this is not a traditional e-commerce role. At Fullscript, commerce is closely connected to care. Patients may be following provider recommendations, managing routines, or refilling products they rely on. The right designer will bring strong commerce instincts while keeping that care context in mind.
\nYou’ll partner closely with Product and Engineering to define, design, and ship patient experiences end-to-end, primarily in the mobile app and occasionally across the web platform. You can be empowered to find opportunities or problems and jump right in to fix them. We trust our teams to use their expertise to continually raise the bar of our product and act like an owner.
\n⚠️ A portfolio is required to be considered for this role.
","descriptionBodyPlain":"The Role\nFullscript is looking for a Senior Product Designer (Mobile App), to help shape the future of our patient experience, with a primary focus on our mobile app (iOS & Android). \nThis role sits at the center of the patient experience, focused on the commerce moments that matter most: ordering, refills, subscriptions, account management, and overall app look and feel. These experiences need to feel fast, intuitive, trustworthy, and polished, on par with the best consumer products patients use every day.\nBut this is not a traditional e-commerce role. At Fullscript, commerce is closely connected to care. Patients may be following provider recommendations, managing routines, or refilling products they rely on. The right designer will bring strong commerce instincts while keeping that care context in mind.\nYou’ll partner closely with Product and Engineering to define, design, and ship patient experiences end-to-end, primarily in the mobile app and occasionally across the web platform. You can be empowered to find opportunities or problems and jump right in to fix them. We trust our teams to use their expertise to continually raise the bar of our product and act like an owner.\n⚠️ A portfolio is required to be considered for this role.\n","hostedUrl":"https://jobs.lever.co/fullscript/fea251e7-fd41-4f63-bd56-4b74983ff8e5","applyUrl":"https://jobs.lever.co/fullscript/fea251e7-fd41-4f63-bd56-4b74983ff8e5/apply"},{"additionalPlain":"Why Fullscript\n \nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.\n \nWhat to Know Before You Apply\n \nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. \n\nA quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n \nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.\n \nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.\n \nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.\n \nLearn More\n \nwww.fullscript.com\n@fullscriptHQ on instagram\nLet’s make healthcare whole \n \n","additional":"Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Product","location":"Boston, MA","team":"Product","allLocations":["Boston, MA"]},"createdAt":1770738958446,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n\n\nAs the Staff, Product Manager – Enterprise, you will shape the vision and roadmap to ensure Fullscript becomes an adopted & loved solution across our biggest partners. You will define how institutional practitioners interpret lab results, personalize treatments, engage patients and prescribe supplements through connected insights that improve outcomes. This role is for a product manager who thrives in complexity, turns data into clarity, and builds products that change how care happens. \n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
As the Staff, Product Manager – Enterprise, you will shape the vision and roadmap to ensure Fullscript becomes an adopted & loved solution across our biggest partners. You will define how institutional practitioners interpret lab results, personalize treatments, engage patients and prescribe supplements through connected insights that improve outcomes. This role is for a product manager who thrives in complexity, turns data into clarity, and builds products that change how care happens.
","id":"32f8484e-494f-4c8a-bed9-3e71c3505f83","lists":[{"text":"What You’ll Do","content":"Define and evolve the long-term vision for Enterprise as a cornerstone of Fullscript’s clinical ecosystem.Lead product development, from vendor integrations to intelligent recommendations.Partner with Engineering, Clinical Science, Data, and GTM teams to launch offerings that advance proactive care.Lead a high-performing team that can ship fast, think big, and learn quickly.Establish KPIs that balance growth, reliability, and patient impact.Operate as both strategist and builder, equally comfortable shaping vision and diving deep."},{"text":"What You Bring: ","content":"5+ years of product experience with a record of launching and scaling complex platforms.3+ years of experience operating in the healthcare industryNatural storyteller who connects business strategy to value.Passion for the craft of product management, including discovery, delivery, and iteration.Ability to thrive in high-autonomy environments with big goals and open problems.Strong user experience (UX) instincts with a deep understanding of how to build intuitive, user-friendly products.Operational fluency — you know how to scale product processes, improve team effectiveness, and bring structure to complex or ambiguous environments."},{"text":"Bonus if you have: ","content":"Background at an EHR company like Epic or Athena."},{"text":"What we can offer you:","content":"Generous PTO and competitive pay Flexible benefits package and workplace wellness programTraining budget and company-wide learning initiatives Discount on Fullscript catalog of products "}],"text":"Staff Product Manager - Enterprise","country":"US","workplaceType":"remote","opening":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"As the Staff, Product Manager – Enterprise, you will shape the vision and roadmap to ensure Fullscript becomes an adopted & loved solution across our biggest partners. You will define how institutional practitioners interpret lab results, personalize treatments, engage patients and prescribe supplements through connected insights that improve outcomes. This role is for a product manager who thrives in complexity, turns data into clarity, and builds products that change how care happens.
","descriptionBodyPlain":"As the Staff, Product Manager – Enterprise, you will shape the vision and roadmap to ensure Fullscript becomes an adopted & loved solution across our biggest partners. You will define how institutional practitioners interpret lab results, personalize treatments, engage patients and prescribe supplements through connected insights that improve outcomes. This role is for a product manager who thrives in complexity, turns data into clarity, and builds products that change how care happens. \n","hostedUrl":"https://jobs.lever.co/fullscript/32f8484e-494f-4c8a-bed9-3e71c3505f83","applyUrl":"https://jobs.lever.co/fullscript/32f8484e-494f-4c8a-bed9-3e71c3505f83/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"Data","location":"Ottawa, ON","team":"Machine Learning","allLocations":["Ottawa, ON","Toronto, ON","Vancouver, BC","Calgary, AB"]},"createdAt":1774618595916,"descriptionPlain":"About Fullscript\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\nThis is your invitation.\nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\nThe Opportunity\nWe’re hiring a Staff Machine Learning Engineer to join our AI team and help shape the next generation of Fullscript’s AI-powered experiences. You’ll work on building innovative AI capabilities that help clinicians provide better services and help patients improve their health.\nThis is a senior individual contributor role for someone who can go beyond implementation. In addition to building high-quality systems, you’ll help define technical direction, guide architecture decisions, and identify where AI can create meaningful value in clinical workflows. You’ll work with a high degree of autonomy and partner closely with engineering, product, analytics, and medical stakeholders to deliver scalable, reliable, and clinically useful AI experiences.\nWhat you'll do\nLead the design, development, and deployment of production, multi-turn LLM-powered features, including summarization tools and clinician-facing conversational agents that support follow-up questions and reasoning over clinical context\nOwn backend services in Python that integrate LLM agents with Fullscript’s platform and support reliable production use\nHelp define technical direction for prompting, grounding, safety, and orchestration strategies used across clinical AI workflows\nEstablish and improve evaluation approaches for LLM outputs, including accuracy, hallucinations, edge cases, and overall feature quality\nShape engineering patterns for model-related workflows, including testing, CI/CD, observability, and version control\nPartner with medical, product, and engineering teams to identify high-value opportunities for AI and turn them into practical, scalable product capabilities\nWork cross-functionally with engineering, analytics, and medical SMEs to refine requirements and ensure data and system design support clinical use cases\nProvide technical leadership across projects by creating clarity in ambiguous problem spaces, guiding tradeoff decisions, and raising the quality bar for the team\nStay current with the latest LLM research and emerging AI technologies, and help assess where they can be applied effectively at Fullscript\nWhat you bring to the table\n6+ years of experience building and implementing machine learning applications in production, including meaningful experience with LLM-powered agents, conversational experiences, or agent-based workflows\nA track record of owning complex technical problems end to end and shaping implementation beyond your immediate code contributions\nExperience designing and deploying AI systems that answer open-ended questions, support follow-up interactions, and operate reliably in production\nStrong experience with LLM application frameworks and tooling, such as LangChain, LangGraph, or similar orchestration and RAG frameworks\nFamiliarity with evaluation and monitoring frameworks for LLM outputs, conversational quality, and system reliability\nKnowledge of MCP, agent orchestration patterns, or related approaches for building multi-step AI systems\nStrong proficiency in Python and SQL\nExperience making sound technical decisions around quality, safety, maintainability, and scalability in production AI systems\nStrong communication and collaboration skills, with the ability to work effectively across technical and non-technical stakeholders\nBonus if you have\nExperience defining technical direction for AI or machine learning systems across multiple projects or teams\nExperience building clinician-facing, healthcare-adjacent, or other high-trust AI experiences\nExperience with recommendation systems, personalization, or other applied ML systems beyond LLMs\nExperience with modern retrieval, grounding, or evaluation patterns for LLM applications\nExperience working closely with domain experts to build systems in complex or highly contextual problem spaces\nWhat we can offer you\nCompetitive Salaries\nRemote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.\nFlexible PTO and competitive pay, because work-life balance matters\nRRSP/401k match and stock options to invest in your future\nPremium benefits package with customizable coverage, paramedical services, and an HSA.\nFullscript discounts to save on high-quality wellness products\nContinuous learning opportunities to grow your skills and career\nFullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.\nFinal compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.\nWhy Fullscript\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.\nWhat to Know Before You Apply\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.\nA quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.\nLearn More\nwww.fullscript.com\n@fullscriptHQon instagram\n@fullscripton YouTube\nFullScript on LinkedIn\n","description":"About Fullscript
\n\n
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
This is your invitation.
\n
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
\n
The Opportunity
\nWe’re hiring a Staff Machine Learning Engineer to join our AI team and help shape the next generation of Fullscript’s AI-powered experiences. You’ll work on building innovative AI capabilities that help clinicians provide better services and help patients improve their health.
\nThis is a senior individual contributor role for someone who can go beyond implementation. In addition to building high-quality systems, you’ll help define technical direction, guide architecture decisions, and identify where AI can create meaningful value in clinical workflows. You’ll work with a high degree of autonomy and partner closely with engineering, product, analytics, and medical stakeholders to deliver scalable, reliable, and clinically useful AI experiences.
\nWhat you'll do
\n\n- Lead the design, development, and deployment of production, multi-turn LLM-powered features, including summarization tools and clinician-facing conversational agents that support follow-up questions and reasoning over clinical context
\n- Own backend services in Python that integrate LLM agents with Fullscript’s platform and support reliable production use
\n- Help define technical direction for prompting, grounding, safety, and orchestration strategies used across clinical AI workflows
\n- Establish and improve evaluation approaches for LLM outputs, including accuracy, hallucinations, edge cases, and overall feature quality
\n- Shape engineering patterns for model-related workflows, including testing, CI/CD, observability, and version control
\n- Partner with medical, product, and engineering teams to identify high-value opportunities for AI and turn them into practical, scalable product capabilities
\n- Work cross-functionally with engineering, analytics, and medical SMEs to refine requirements and ensure data and system design support clinical use cases
\n- Provide technical leadership across projects by creating clarity in ambiguous problem spaces, guiding tradeoff decisions, and raising the quality bar for the team
\n- Stay current with the latest LLM research and emerging AI technologies, and help assess where they can be applied effectively at Fullscript
\n
\nWhat you bring to the table
\n\n- 6+ years of experience building and implementing machine learning applications in production, including meaningful experience with LLM-powered agents, conversational experiences, or agent-based workflows
\n- A track record of owning complex technical problems end to end and shaping implementation beyond your immediate code contributions
\n- Experience designing and deploying AI systems that answer open-ended questions, support follow-up interactions, and operate reliably in production
\n- Strong experience with LLM application frameworks and tooling, such as LangChain, LangGraph, or similar orchestration and RAG frameworks
\n- Familiarity with evaluation and monitoring frameworks for LLM outputs, conversational quality, and system reliability
\n- Knowledge of MCP, agent orchestration patterns, or related approaches for building multi-step AI systems
\n- Strong proficiency in Python and SQL
\n- Experience making sound technical decisions around quality, safety, maintainability, and scalability in production AI systems
\n- Strong communication and collaboration skills, with the ability to work effectively across technical and non-technical stakeholders
\n
\nBonus if you have
\n\n- Experience defining technical direction for AI or machine learning systems across multiple projects or teams
\n- Experience building clinician-facing, healthcare-adjacent, or other high-trust AI experiences
\n- Experience with recommendation systems, personalization, or other applied ML systems beyond LLMs
\n- Experience with modern retrieval, grounding, or evaluation patterns for LLM applications
\n- Experience working closely with domain experts to build systems in complex or highly contextual problem spaces
\n
\nWhat we can offer you
\n\n- Competitive Salaries
\n- Remote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.
\n- Flexible PTO and competitive pay, because work-life balance matters
\n- RRSP/401k match and stock options to invest in your future
\n- Premium benefits package with customizable coverage, paramedical services, and an HSA.
\n- Fullscript discounts to save on high-quality wellness products
\n- Continuous learning opportunities to grow your skills and career
\n
\n\n
Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
Why Fullscript
\n\n
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
What to Know Before You Apply
\n
We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
\n
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
Learn More
\n
\n
\n
\n
\n
About Fullscript
\n\n
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
This is your invitation.
\n
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
\n
The Opportunity
\nWe’re hiring a Staff Machine Learning Engineer to join our AI team and help shape the next generation of Fullscript’s AI-powered experiences. You’ll work on building innovative AI capabilities that help clinicians provide better services and help patients improve their health.
\nThis is a senior individual contributor role for someone who can go beyond implementation. In addition to building high-quality systems, you’ll help define technical direction, guide architecture decisions, and identify where AI can create meaningful value in clinical workflows. You’ll work with a high degree of autonomy and partner closely with engineering, product, analytics, and medical stakeholders to deliver scalable, reliable, and clinically useful AI experiences.
\nWhat you'll do
\n\n- Lead the design, development, and deployment of production, multi-turn LLM-powered features, including summarization tools and clinician-facing conversational agents that support follow-up questions and reasoning over clinical context
\n- Own backend services in Python that integrate LLM agents with Fullscript’s platform and support reliable production use
\n- Help define technical direction for prompting, grounding, safety, and orchestration strategies used across clinical AI workflows
\n- Establish and improve evaluation approaches for LLM outputs, including accuracy, hallucinations, edge cases, and overall feature quality
\n- Shape engineering patterns for model-related workflows, including testing, CI/CD, observability, and version control
\n- Partner with medical, product, and engineering teams to identify high-value opportunities for AI and turn them into practical, scalable product capabilities
\n- Work cross-functionally with engineering, analytics, and medical SMEs to refine requirements and ensure data and system design support clinical use cases
\n- Provide technical leadership across projects by creating clarity in ambiguous problem spaces, guiding tradeoff decisions, and raising the quality bar for the team
\n- Stay current with the latest LLM research and emerging AI technologies, and help assess where they can be applied effectively at Fullscript
\n
\nWhat you bring to the table
\n\n- 6+ years of experience building and implementing machine learning applications in production, including meaningful experience with LLM-powered agents, conversational experiences, or agent-based workflows
\n- A track record of owning complex technical problems end to end and shaping implementation beyond your immediate code contributions
\n- Experience designing and deploying AI systems that answer open-ended questions, support follow-up interactions, and operate reliably in production
\n- Strong experience with LLM application frameworks and tooling, such as LangChain, LangGraph, or similar orchestration and RAG frameworks
\n- Familiarity with evaluation and monitoring frameworks for LLM outputs, conversational quality, and system reliability
\n- Knowledge of MCP, agent orchestration patterns, or related approaches for building multi-step AI systems
\n- Strong proficiency in Python and SQL
\n- Experience making sound technical decisions around quality, safety, maintainability, and scalability in production AI systems
\n- Strong communication and collaboration skills, with the ability to work effectively across technical and non-technical stakeholders
\n
\nBonus if you have
\n\n- Experience defining technical direction for AI or machine learning systems across multiple projects or teams
\n- Experience building clinician-facing, healthcare-adjacent, or other high-trust AI experiences
\n- Experience with recommendation systems, personalization, or other applied ML systems beyond LLMs
\n- Experience with modern retrieval, grounding, or evaluation patterns for LLM applications
\n- Experience working closely with domain experts to build systems in complex or highly contextual problem spaces
\n
\nWhat we can offer you
\n\n- Competitive Salaries
\n- Remote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.
\n- Flexible PTO and competitive pay, because work-life balance matters
\n- RRSP/401k match and stock options to invest in your future
\n- Premium benefits package with customizable coverage, paramedical services, and an HSA.
\n- Fullscript discounts to save on high-quality wellness products
\n- Continuous learning opportunities to grow your skills and career
\n
\n\n
Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
\n
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
\n
Why Fullscript
\n\n
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
What to Know Before You Apply
\n
We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
\n
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
Learn More
\n
\n
\n
\n
\n
Founded in 2011, Fullscript began by helping practitioners access and prescribe the products they trust to support better outcomes. Today, more than 125,000 practitioners and 10 million patients rely on Fullscript to power care delivery across North America.
\nOur mission is simple: helping people get better.
\n
\nTHE ROLE
\nWe’re hiring a Strategic Finance Manager to support one of Fullscript’s fastest-growing segments. In this role, you’ll work closely with the GM and cross-functional leaders across Commercial, Product, and Operations to understand business performance and support key decisions.
\nThis is a high-impact individual contributor role where you’ll operate at the intersection of finance, strategy, and execution. You’ll own the financial model, develop business cases, and help translate complex data into clear, actionable insights.
\n
\nWHAT YOU’LL DO
\n\n- Own the economic model. Become the owner of the segment financial and unit economic model, driving forecasting and tracking of the business
\n- Lead performance reporting. Produce clear performance narratives with insights, options, and recommendations
\n- Own the scorecard and diagnostics. Define and measure key business performance metrics and identify opportunities to improve outcomes
\n- Lead driver-based analyses to uncover performance drivers and areas for value creation
\n- Build investment-grade business cases, including scenario analysis, payback, and risk assessment
\n- Partner closely with the GM and leaders across Commercial, Product, and Operations to support decision-making
\n- Provide financial insight to guide tradeoffs across initiatives, investments, and operational decisions
\n- Develop a deep understanding of the business’s economic drivers and how they impact growth and profitability
\n- Maintain a dynamic economic model and contribute to the ongoing performance narrative
\n- Partner with data and analytics teams to operationalize insights into dashboards and tools
\n
\n
\nWHAT YOU BRING
\n\n- 5+ years of experience in strategic finance, consulting, investment banking, or a related field
\n- Strong financial modeling skills, including driver-based forecasting, scenario analysis, and business case development
\n- Structured problem-solving skills and comfort working through ambiguous business challenges
\n- Ability to translate complex analysis into clear, actionable insights
\n- Experience working cross-functionally and supporting decision-making across teams
\n- Strong communication skills, including presenting insights and recommendations to senior stakeholders
\n- Bias for action and ability to move from analysis to execution
\n
\n
\nWHAT YOU GET
\n\n- Flexible PTO and competitive pay
\n- RRSP match and equity
\n- Comprehensive benefits package
\n- Fullscript product discounts
\n- Learning and development opportunities
\n- Remote-first flexibility
\n
\n
\nREADY TO MAKE AN IMPACT?
\nIf you enjoy working at the intersection of strategy, data, and business performance and want to help shape how a fast-growing healthcare company makes decisions, we’d love to hear from you.
\n
\nWe’re grateful for the high level of interest in joining Fullscript. Because of the volume of applications, we’re not able to respond to individual inquiries via LinkedIn or email. Please apply directly through our careers page to ensure your application is reviewed.
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request.
","id":"575330e5-ac4f-4614-97ed-7555f98929c9","lists":[],"text":"Strategic Finance Manager, Segment Lead","country":"CA","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"Founded in 2011, Fullscript began by helping practitioners access and prescribe the products they trust to support better outcomes. Today, more than 125,000 practitioners and 10 million patients rely on Fullscript to power care delivery across North America.
\nOur mission is simple: helping people get better.
\n
\nTHE ROLE
\nWe’re hiring a Strategic Finance Manager to support one of Fullscript’s fastest-growing segments. In this role, you’ll work closely with the GM and cross-functional leaders across Commercial, Product, and Operations to understand business performance and support key decisions.
\nThis is a high-impact individual contributor role where you’ll operate at the intersection of finance, strategy, and execution. You’ll own the financial model, develop business cases, and help translate complex data into clear, actionable insights.
\n
\nWHAT YOU’LL DO
\n\n- Own the economic model. Become the owner of the segment financial and unit economic model, driving forecasting and tracking of the business
\n- Lead performance reporting. Produce clear performance narratives with insights, options, and recommendations
\n- Own the scorecard and diagnostics. Define and measure key business performance metrics and identify opportunities to improve outcomes
\n- Lead driver-based analyses to uncover performance drivers and areas for value creation
\n- Build investment-grade business cases, including scenario analysis, payback, and risk assessment
\n- Partner closely with the GM and leaders across Commercial, Product, and Operations to support decision-making
\n- Provide financial insight to guide tradeoffs across initiatives, investments, and operational decisions
\n- Develop a deep understanding of the business’s economic drivers and how they impact growth and profitability
\n- Maintain a dynamic economic model and contribute to the ongoing performance narrative
\n- Partner with data and analytics teams to operationalize insights into dashboards and tools
\n
\n
\nWHAT YOU BRING
\n\n- 5+ years of experience in strategic finance, consulting, investment banking, or a related field
\n- Strong financial modeling skills, including driver-based forecasting, scenario analysis, and business case development
\n- Structured problem-solving skills and comfort working through ambiguous business challenges
\n- Ability to translate complex analysis into clear, actionable insights
\n- Experience working cross-functionally and supporting decision-making across teams
\n- Strong communication skills, including presenting insights and recommendations to senior stakeholders
\n- Bias for action and ability to move from analysis to execution
\n
\n
\nWHAT YOU GET
\n\n- Flexible PTO and competitive pay
\n- RRSP match and equity
\n- Comprehensive benefits package
\n- Fullscript product discounts
\n- Learning and development opportunities
\n- Remote-first flexibility
\n
\n
\nREADY TO MAKE AN IMPACT?
\nIf you enjoy working at the intersection of strategy, data, and business performance and want to help shape how a fast-growing healthcare company makes decisions, we’d love to hear from you.
\n
\nWe’re grateful for the high level of interest in joining Fullscript. Because of the volume of applications, we’re not able to respond to individual inquiries via LinkedIn or email. Please apply directly through our careers page to ensure your application is reviewed.
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request.
","descriptionBodyPlain":"Founded in 2011, Fullscript began by helping practitioners access and prescribe the products they trust to support better outcomes. Today, more than 125,000 practitioners and 10 million patients rely on Fullscript to power care delivery across North America.\nOur mission is simple: helping people get better.\n\nTHE ROLE\nWe’re hiring a Strategic Finance Manager to support one of Fullscript’s fastest-growing segments. In this role, you’ll work closely with the GM and cross-functional leaders across Commercial, Product, and Operations to understand business performance and support key decisions.\nThis is a high-impact individual contributor role where you’ll operate at the intersection of finance, strategy, and execution. You’ll own the financial model, develop business cases, and help translate complex data into clear, actionable insights.\n\nWHAT YOU’LL DO\nOwn the economic model. Become the owner of the segment financial and unit economic model, driving forecasting and tracking of the business\nLead performance reporting. Produce clear performance narratives with insights, options, and recommendations\nOwn the scorecard and diagnostics. Define and measure key business performance metrics and identify opportunities to improve outcomes\nLead driver-based analyses to uncover performance drivers and areas for value creation\nBuild investment-grade business cases, including scenario analysis, payback, and risk assessment\nPartner closely with the GM and leaders across Commercial, Product, and Operations to support decision-making\nProvide financial insight to guide tradeoffs across initiatives, investments, and operational decisions\nDevelop a deep understanding of the business’s economic drivers and how they impact growth and profitability\nMaintain a dynamic economic model and contribute to the ongoing performance narrative\nPartner with data and analytics teams to operationalize insights into dashboards and tools\n\nWHAT YOU BRING\n5+ years of experience in strategic finance, consulting, investment banking, or a related field\nStrong financial modeling skills, including driver-based forecasting, scenario analysis, and business case development\nStructured problem-solving skills and comfort working through ambiguous business challenges\nAbility to translate complex analysis into clear, actionable insights\nExperience working cross-functionally and supporting decision-making across teams\nStrong communication skills, including presenting insights and recommendations to senior stakeholders\nBias for action and ability to move from analysis to execution\n\nWHAT YOU GET\nFlexible PTO and competitive pay\nRRSP match and equity\nComprehensive benefits package\nFullscript product discounts\nLearning and development opportunities\nRemote-first flexibility\n\nREADY TO MAKE AN IMPACT?\nIf you enjoy working at the intersection of strategy, data, and business performance and want to help shape how a fast-growing healthcare company makes decisions, we’d love to hear from you.\n\nWe’re grateful for the high level of interest in joining Fullscript. Because of the volume of applications, we’re not able to respond to individual inquiries via LinkedIn or email. Please apply directly through our careers page to ensure your application is reviewed.\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request.\n","hostedUrl":"https://jobs.lever.co/fullscript/575330e5-ac4f-4614-97ed-7555f98929c9","applyUrl":"https://jobs.lever.co/fullscript/575330e5-ac4f-4614-97ed-7555f98929c9/apply"},{"additionalPlain":"Why Fullscript\n \nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.\n \nWhat to Know Before You Apply\n \nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. \n\nA quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n \nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.\n \nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.\n \nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.\n \nLearn More\n \nwww.fullscript.com\n@fullscriptHQ on instagram\nLet’s make healthcare whole \n \n","additional":"Why Fullscript
\n
\nGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
\n
\nWhat to Know Before You Apply
\n
\nWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
\n
\nFullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.
\n
\nAll offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
\n
\nWe use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
\n
\nLearn More
\n
\n\n\n\n
","categories":{"commitment":"Full Time","department":"Operations","location":"USA Remote","team":"Operations","allLocations":["USA Remote","Boston, MA","New York, NY","Manchester, NH","Ottawa, ON","Toronto, ON"]},"createdAt":1778871814097,"descriptionPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","description":"About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
The Role
\n\n
The VP, Merchandising & Supply Operations leads Fullscript’s end-to-end supply chain and merchandising functions, driving a data-informed, technology-enabled operating model that drives growth, product availability and profitability. This role integrates demand planning, inventory allocation, purchasing merchandising strategy, and systems innovation into a unified function aligned with company objectives.
\n
\n\n
\nDefine and execute an integrated supply chain strategy aligned with growth, profit, capital investment and operational performance goals.
\n\n
\nProvide strategic oversight of the merchandising/category management organization and partner with leadership to support the refinement and execution of merchandising strategy.and product lifecycle
\n\n
\nOversee the supplier compliance organization, ensuring that unauthorized resellers are restricted from purchasing products in accordance with supplier partner policies.
\n\n
\nCollaborate with peer leaders across our supplier facing organization to drive effective operating practices and strong execution.
\n\n
\nChampion a technology-forward, AI-enabled approach across supply side functionssupply chain and merchandising workflows.
\n\n
\nOwn end-to-end supply chain performance, including demand planning, purchasing, and inventory optimization.
\n\n
\nAccelerate the transition to a demand driven operating model, improving SKU-level forecast accuracy and working capital efficiency through processes such as S&OP/SIOP and technology
\n\n
\nLead evaluation (in conjunction with our enterprise systems team), optimization and, if applicable, selection and implementation, of forecasting and replenishment systems and supporting infrastructure.
\n\n
\nDrive continuous improvement in forecasting, inventory management and supply chain efficiency metrics.
\n\n
\nOptimize end-to-end supply chain processes including sourcing, lead times, logistics, and inventory flow.
\n\n
\nCollaborate with Partner Management to establish structured sourcing models and strengthen supplier performance frameworks.
\n\n
\nEstablish and monitor KPIs across supply chain, merchandising, and supplier performance to drive accountability and continuous improvement.
\n\n
\nCollaborate cross-functionally with Product, Marketing, Distribution, and Technology to align planning and execution.
\n\n
\nIdentify and mitigate supply chain risks to ensure continuity, stability, and compliance.
\n\n
\nOversee operating plans, budgets, and working capital performance for the function.
\n\n
\nLead and develop a high-performing team, building leadership capability and organizational scale across supply chain and merchandising.
\n\n\n
\n
Required:
\n\n
\n10+ years of experience in supply chain, merchandising, procurement, or related functions, with significant, progressive senior leadership experience.
\n\n
\nProven experience leading end-to-end supply chain operations in a retail, ecommerce, or distribution environment.
\n\n
\nDemonstrated acumen regarding merchandising, category management and assortment strategy.
\n\n
\nExperience implementing planning and replenishment systems and improving forecasting accuracy at scale.
\n\n
\nDemonstrated growth mindset and AI first mentality.
\n\n
\nStrong financial acumen, including experience managing budgets, margins and working capital.
\n\n
\nTrack record of leading cross-functional initiatives and influencing senior stakeholders.
\n\n
\nExperience building and developing high-performing teams and leaders.
\n\n
\nBachelor’s degree in Business, Supply Chain, or related field.
\n\n\n
Preferred:
\n\n
\nMBA or equivalent graduate-level education.
\n\n
\nExperience leveraging AI or advanced analytics within supply chain or merchandising functions.
\n\n
\nExperience scaling operations in a high-growth or multi-channel environment.
\n\n\n
About Fullscript
\n
\nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
\n
\nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
\n
\nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
\n
\nThis is your invitation.
\n
\nBring your ideas, your grit, and your care for people.
\nJoin us and shape the future of care.
","openingPlain":"About Fullscript\n \nWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.\n \nThat simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.\n \nWe build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.\n \nThis is your invitation.\n \nBring your ideas, your grit, and your care for people.\nJoin us and shape the future of care.\n","descriptionBody":"The Role
\n\n
The VP, Merchandising & Supply Operations leads Fullscript’s end-to-end supply chain and merchandising functions, driving a data-informed, technology-enabled operating model that drives growth, product availability and profitability. This role integrates demand planning, inventory allocation, purchasing merchandising strategy, and systems innovation into a unified function aligned with company objectives.
\n
💬 A note on pay
The starting pay for this role is $20.25 USD per hour.
After 90 days, you may be eligible for quarterly bonuses through our Warehouse Incentive Program.
Fullscript shares pay ranges to support transparency and help candidates make informed decisions. These ranges reflect base pay only and do not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
Final pay depends on your experience, skills, and location. We review compensation regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
A few final notes
Fullscript is an equal opportunity employer. We commit to building an inclusive workplace where people feel respected and supported.
If you need accommodations at any stage of the hiring process, email accommodations@fullscript.com and our team will help.
All successful candidates complete a background check as part of the hiring process.
We use AI tools to support parts of our hiring process, like screening and reviewing responses. Final decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.
Learn more
","categories":{"commitment":"Full Time","department":"Distribution","location":"Lenexa, KS","team":"Kansas Warehouse","allLocations":["Lenexa, KS"]},"createdAt":1778509947478,"descriptionPlain":"At Fullscript, our warehouse team helps practitioners and patients get what they need, with care and intention. We work together, support one another, and take pride in being part of something that helps people.\n\nWe are hiring Warehouse Associates at our Lenexa, Kansas warehouse. In this role, you will scan, pick, and pack orders and work alongside a team that enjoys working together.\n\nThe work connects to real people, the team is welcoming, and the environment is positive. If you want a full-time warehouse role where the work feels meaningful and the people make the day better, this could be a great fit.\n","description":"At Fullscript, our warehouse team helps practitioners and patients get what they need, with care and intention. We work together, support one another, and take pride in being part of something that helps people.
We are hiring Warehouse Associates at our Lenexa, Kansas warehouse. In this role, you will scan, pick, and pack orders and work alongside a team that enjoys working together.
The work connects to real people, the team is welcoming, and the environment is positive. If you want a full-time warehouse role where the work feels meaningful and the people make the day better, this could be a great fit.
","id":"35ab3918-9406-4eca-9aad-5c7bb507f0bc","lists":[{"text":"What you’ll do","content":"Prepare and organize inventory for shippingUse handheld scanners and warehouse systems to sort, scan, and prepare ordersFollow clear on-screen instructions to complete daily tasksPick, pack, label, and move pallets and packages safelyReceive, audit, and store incoming productsSupport the team in meeting daily shipping goalsHelp with other warehouse tasks as needed"},{"text":"What we’re looking for","content":"High school diploma or equivalentAbility to meet the physical needs of the role, including standing, walking, pushing, and lifting throughout your shift6 months of previous warehouse experience ideally in a similar environmentComfort working with productivity goals and daily targetsAbility to stay focused, accurate, and safety-mindedAbility to work a 4x10 schedule or 5x8 schedule (including Sundays) Willingness to learn, grow, and take on new skills over time"},{"text":"Shift details","content":"Day shift onlyOvertime may be requiredSunday shifts are mandatory"},{"text":"Pay & incentives","content":"Starting pay of $20.25 USD per hourEligible for quarterly bonuses through our Warehouse Incentive Program after 90 days"},{"text":"Benefits that support you","content":"401(k) with a 4% company matchStock options after one yearMedical, dental, and vision coveragePaid parental leavePaid time off and wellness supportEmployee Assistance Program"},{"text":"Why you’ll like working here","content":"Referral bonuses ($500) when you bring someone onto the team50% employee discount on products in the Fullscript storePaid training and opportunities to grow on the jobAir-conditioned, temperature-controlled warehouseA team culture that supports each other and celebrates wins"}],"text":"Warehouse Associate (Lenexa, KS)","country":"US","workplaceType":"onsite","opening":"At Fullscript, our warehouse team helps practitioners and patients get what they need, with care and intention. We work together, support one another, and take pride in being part of something that helps people.
We are hiring Warehouse Associates at our Lenexa, Kansas warehouse. In this role, you will scan, pick, and pack orders and work alongside a team that enjoys working together.
The work connects to real people, the team is welcoming, and the environment is positive. If you want a full-time warehouse role where the work feels meaningful and the people make the day better, this could be a great fit.
","openingPlain":"At Fullscript, our warehouse team helps practitioners and patients get what they need, with care and intention. We work together, support one another, and take pride in being part of something that helps people.\n\nWe are hiring Warehouse Associates at our Lenexa, Kansas warehouse. In this role, you will scan, pick, and pack orders and work alongside a team that enjoys working together.\n\nThe work connects to real people, the team is welcoming, and the environment is positive. If you want a full-time warehouse role where the work feels meaningful and the people make the day better, this could be a great fit.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/fullscript/35ab3918-9406-4eca-9aad-5c7bb507f0bc","applyUrl":"https://jobs.lever.co/fullscript/35ab3918-9406-4eca-9aad-5c7bb507f0bc/apply"},{"additionalPlain":"💬 A note on pay\n\nThe starting pay for this role is $20.25 USD per hour.\n\nAfter 90 days, you may be eligible for quarterly bonuses through our Warehouse Incentive Program.\n\nFullscript shares pay ranges to support transparency and help candidates make informed decisions. These ranges reflect base pay only and do not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.\n\nFinal pay depends on your experience, skills, and location. We review compensation regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.\n\nA few final notes\n\nFullscript is an equal opportunity employer. We commit to building an inclusive workplace where people feel respected and supported.\n\nIf you need accommodations at any stage of the hiring process, email accommodations@fullscript.com and our team will help.\n\nAll successful candidates complete a background check as part of the hiring process.\n\nWe use AI tools to support parts of our hiring process, like screening and reviewing responses. Final decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.\n\nLearn more\n\nwww.fullscript.com | www.rupahealth.com\n@fullscriptHQ on Instagram\n\n","additional":"💬 A note on pay
The starting pay for this role is $20.25 USD per hour.
After 90 days, you may be eligible for quarterly bonuses through our Warehouse Incentive Program.
Fullscript shares pay ranges to support transparency and help candidates make informed decisions. These ranges reflect base pay only and do not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
Final pay depends on your experience, skills, and location. We review compensation regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
A few final notes
Fullscript is an equal opportunity employer. We commit to building an inclusive workplace where people feel respected and supported.
If you need accommodations at any stage of the hiring process, email accommodations@fullscript.com and our team will help.
All successful candidates complete a background check as part of the hiring process.
We use AI tools to support parts of our hiring process, like screening and reviewing responses. Final decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.
Learn more
","categories":{"commitment":"Full Time","department":"Distribution","location":"Phoenix, AZ","team":"Arizona Warehouse","allLocations":["Phoenix, AZ"]},"createdAt":1762355905923,"descriptionPlain":"At Fullscript, our warehouse team helps practitioners and patients get what they need, with care and intention. We work together, support one another, and take pride in being part of something that helps people.\n\nWe are hiring Warehouse Associates at our Phoenix, Arizona warehouse. In this role, you will scan, pick, and pack orders and work alongside a team that enjoys working together.\n\nThe work connects to real people, the team is welcoming, and the environment is positive. If you want a full-time warehouse role where the work feels meaningful and the people make the day better, this could be a great fit.\n\n\n**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n","description":"At Fullscript, our warehouse team helps practitioners and patients get what they need, with care and intention. We work together, support one another, and take pride in being part of something that helps people.
We are hiring Warehouse Associates at our Phoenix, Arizona warehouse. In this role, you will scan, pick, and pack orders and work alongside a team that enjoys working together.
The work connects to real people, the team is welcoming, and the environment is positive. If you want a full-time warehouse role where the work feels meaningful and the people make the day better, this could be a great fit.
**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
","id":"3db0bd0f-6e7f-4788-b25e-e550896eff24","lists":[{"text":"What you’ll do","content":"Prepare and organize inventory for shippingUse handheld scanners and warehouse systems to sort, scan, and prepare ordersFollow clear on-screen instructions to complete daily tasksPick, pack, label, and move pallets and packages safelyReceive, audit, and store incoming productsSupport the team in meeting daily shipping goalsHelp with other warehouse tasks as needed"},{"text":"What we’re looking for","content":"High school diploma or equivalentAbility to meet the physical needs of the role, including standing, walking, pushing, and lifting throughout your shiftAt least 1 year of previous warehouse experience ideally in a similar environmentComfort working with productivity goals and daily targetsAbility to stay focused, accurate, and safety-mindedAbility to work a 4x10 schedule (including Sundays) Willingness to learn, grow, and take on new skills over time"},{"text":"Shift details","content":"4 days x 10-hour day shiftsSundays are required."},{"text":"Pay & incentives","content":"Starting pay of $20.25 USD per hourEligible for quarterly bonuses through our Warehouse Incentive Program after 90 days"},{"text":"Benefits that support you","content":"401(k) with a 4% company matchStock options after one yearMedical, dental, and vision coveragePaid parental leavePaid time off and wellness supportEmployee Assistance Program"},{"text":"Why you’ll like working here","content":"Referral bonuses ($500) when you bring someone onto the team50% employee discount on products in the Fullscript storePaid training and opportunities to grow on the jobAir-conditioned, temperature-controlled warehouseA team culture that supports each other and celebrates wins"}],"text":"Warehouse Associate (Phoenix, AZ)","country":"US","workplaceType":"onsite","opening":"At Fullscript, our warehouse team helps practitioners and patients get what they need, with care and intention. We work together, support one another, and take pride in being part of something that helps people.
We are hiring Warehouse Associates at our Phoenix, Arizona warehouse. In this role, you will scan, pick, and pack orders and work alongside a team that enjoys working together.
The work connects to real people, the team is welcoming, and the environment is positive. If you want a full-time warehouse role where the work feels meaningful and the people make the day better, this could be a great fit.
","openingPlain":"At Fullscript, our warehouse team helps practitioners and patients get what they need, with care and intention. We work together, support one another, and take pride in being part of something that helps people.\n\nWe are hiring Warehouse Associates at our Phoenix, Arizona warehouse. In this role, you will scan, pick, and pack orders and work alongside a team that enjoys working together.\n\nThe work connects to real people, the team is welcoming, and the environment is positive. If you want a full-time warehouse role where the work feels meaningful and the people make the day better, this could be a great fit.\n","descriptionBody":"**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
","descriptionBodyPlain":"**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.\n","hostedUrl":"https://jobs.lever.co/fullscript/3db0bd0f-6e7f-4788-b25e-e550896eff24","applyUrl":"https://jobs.lever.co/fullscript/3db0bd0f-6e7f-4788-b25e-e550896eff24/apply"}]