[{"additionalPlain":"Firstup expects the base salary for this role to be between $120,000 - $140,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.\n","additional":"Firstup expects the base salary for this role to be between $120,000 - $140,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
","categories":{"commitment":"Full-time","location":"Remote - US","team":"Sales","allLocations":["Remote - US"]},"createdAt":1779123091702,"descriptionPlain":"The Account Manager serves as the primary owner of a book of existing customers, partnering closely with stakeholders to drive customer retention, expansion, and net-new revenue growth across existing accounts. This role is responsible for building executive-level relationships, identifying whitespace opportunities, developing pipeline within assigned accounts, and delivering measurable business value throughout the customer lifecycle. The Account Manager combines strategic sales execution, account management, forecasting, and customer engagement to support long-term customer growth and retention.\n","description":"\n
The Account Manager serves as the primary owner of a book of existing customers, partnering closely with stakeholders to drive customer retention, expansion, and net-new revenue growth across existing accounts. This role is responsible for building executive-level relationships, identifying whitespace opportunities, developing pipeline within assigned accounts, and delivering measurable business value throughout the customer lifecycle. The Account Manager combines strategic sales execution, account management, forecasting, and customer engagement to support long-term customer growth and retention.
\n
\n\n
Effectively renew, upsell, and cross-sell an assigned book of business while driving net-new ARR growth within existing customer accounts.\nIdentify new business opportunities within existing accounts, generate expansion pipeline, and drive enterprise growth in complex customer environments.\nProspect within existing accounts to identify whitespace opportunities, uncover new stakeholders, expand into additional business units, and build qualified pipeline.\nDevelop and maintain strategic account plans aligned to customer business objectives, growth opportunities, and retention goals.\nLearn assigned accounts deeply to effectively position Firstup’s value proposition and connect platform capabilities to measurable business outcomes.\nDevelop and cultivate executive-level relationships with Director, VP, and SVP stakeholders across customer organizations.\nPartner closely with Customer Success and cross-functional internal teams to ensure successful customer adoption, satisfaction, retention, and growth.\nLead and deliver value-driven Executive Business Reviews that reinforce ROI, customer outcomes, and future growth opportunities.\nOwn and manage an accurate sales forecast using SFDC and Clari, maintaining visibility into pipeline health, renewal status, and expansion opportunities.\nParticipate in internal deal reviews and collaborate cross-functionally to advance strategic opportunities and mitigate business risk.\nLeverage the MEDDPICC sales methodology to qualify opportunities, manage complex sales cycles, and improve forecast accuracy.\nEnlist and inspire customers to participate in Firstup programs, events, and advocacy initiatives.\nDevelop expertise in Firstup’s Digital Employee Experience platform, industry trends, and competitive positioning.\n\n"},{"text":"Qualifications ","content":"\n\n
Bachelor’s Degree in Sales, Business Administration, or related field of study, or equivalent experience\nFour or more years of experience in Enterprise SaaS sales and Account Management\nProven experience driving renewals, expansion revenue, and pipeline generation within existing customer accounts\nExperience preparing renewal proposals, account planning, territory strategy, and sales forecasting\nExperience managing and maintaining forecasts using CRM and forecasting platforms such as SFDC and Clari preferred\nDemonstrated success achieving quota attainment in a high-performing sales organization\nExperience selling complex software solutions to executive stakeholders within enterprise or Fortune 500 organizations\nExperience leveraging consultative sales methodologies such as MEDDPICC preferred\nStrong executive presence with exceptional relationship-building, communication, and presentation skills\nExperience partnering closely with Customer Success and cross-functional teams to support customer retention and growth\nAbility to use customer data, usage insights, and business outcomes to demonstrate value and justify expansion opportunities\n\n"}],"text":"Account Manager","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"\n
The Account Manager serves as the primary owner of a book of existing customers, partnering closely with stakeholders to drive customer retention, expansion, and net-new revenue growth across existing accounts. This role is responsible for building executive-level relationships, identifying whitespace opportunities, developing pipeline within assigned accounts, and delivering measurable business value throughout the customer lifecycle. The Account Manager combines strategic sales execution, account management, forecasting, and customer engagement to support long-term customer growth and retention.
\n
Firstup expects the base salary for this role to be between $200,000-$228,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Why Firstup?
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
#LI-TM1
#LI-Remote
","categories":{"commitment":"Full-time","department":"Product Management & Engineering","location":"Remote - US","team":"DevOps","allLocations":["Remote - US"]},"createdAt":1776447019677,"descriptionPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n\n\nJob Summary: \nWe are seeking a Director of Cloud Operations (CloudOps) to lead and evolve our cloud infrastructure and operational practices across a globally distributed SaaS platform. This is a hands-on leadership role responsible for ensuring the reliability, scalability, and efficiency of our systems running across multiple AWS regions in the United States and Europe.\nAs part of the senior leadership team, you will partner closely with Engineering, Security, and Product to strengthen operational excellence, enhance system observability, and drive continuous improvement in how we build and run services. You will lead a distributed team of engineers across the US and UK, fostering a high-performing, collaborative, and growth-oriented environment.\nThis role is ideal for a leader who combines deep technical expertise with a pragmatic approach to improving systems, processes, and team capabilities.\n","description":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
\n
Job Summary:
\n
We are seeking a Director of Cloud Operations (CloudOps) to lead and evolve our cloud infrastructure and operational practices across a globally distributed SaaS platform. This is a hands-on leadership role responsible for ensuring the reliability, scalability, and efficiency of our systems running across multiple AWS regions in the United States and Europe.
\n
As part of the senior leadership team, you will partner closely with Engineering, Security, and Product to strengthen operational excellence, enhance system observability, and drive continuous improvement in how we build and run services. You will lead a distributed team of engineers across the US and UK, fostering a high-performing, collaborative, and growth-oriented environment.
\n
This role is ideal for a leader who combines deep technical expertise with a pragmatic approach to improving systems, processes, and team capabilities.
\n
Cloud Platform & Reliability
\n\n\nOwn the availability, performance, and resilience of our multi-region AWS platform.
\n\n\nDrive improvements in system reliability through well-defined SLIs/SLOs, error budgets, and proactive engineering practices.
\n\n\nLead efforts to reduce MTTR and improve incident response effectiveness across the organization.
\n\n\nGuide architecture decisions for microservices, Kubernetes (EKS), and serverless workloads to ensure scalability and fault tolerance.
\n\n\n\n\nObservability & Incident Management
\n\n\nAdvance our observability strategy using Datadog, ensuring actionable insights across infrastructure and applications.
\n\n\nEstablish and refine incident management practices, including on-call processes, escalation paths, and post-incident reviews.
\n\n\nAct as an incident commander for critical events and contribute to the on-call rotation.
\n\n\n\n\nOperational Excellence & Efficiency
\n\n\nElevate operational standards through automation, standardization, and adoption of modern best practices.
\n\n\nDrive cost optimization initiatives across AWS environments without compromising performance or reliability.
\n\n\nLeverage AI and automation to improve operational efficiency, accelerate root cause analysis, and enhance system insights.
\n\n\nContinuously improve CI/CD pipelines (CircleCI) and infrastructure-as-code practices (Terraform).
\n\n\n\n\nTeam Leadership & Development
\n\n\nLead, mentor, and support a distributed team of CloudOps engineers across the US and UK.
\n\n\nFoster a culture of accountability, learning, and continuous improvement.
\n\n\nProvide technical guidance while enabling the team to grow in ownership and capability.
\n\n\n\n\nHybrid & Legacy Environment Support
\n\n\nEnsure stability and support for existing customers while maintaining clear operational boundaries with the cloud platform.
\n\n\n\n"},{"text":"What We’re Looking For","content":"\nExperience\n\n\n10+ years in cloud infrastructure, SRE, or DevOps roles, with 3+ years experience leading CloudOps/SRE teams.
\n\n\nProven track record of leading operational or platform transformations in a SaaS environment.
\n\n\nExperience operating multi-region, customer-facing systems at scale.
\n\n\n\n\nTechnical Expertise
\n\n\nStrong hands-on experience with:
\n\n\nAWS (multi-region architectures)
\n\n\nKubernetes (EKS) and containerized environments
\n\n\nInfrastructure as Code (Terraform preferred)
\n\n\nCI/CD pipelines (CircleCI or similar)
\n\n\nObservability platforms (Datadog or equivalent)
\n\n\n\n\nSolid understanding of microservices and distributed systems design.
\n\n\nFamiliarity with serverless architectures and modern cloud-native patterns.
\n\n\n\n\nOperational Leadership
\n\n\nDeep experience with incident management, on-call operations, and reliability engineering practices.
\n\n\nStrong understanding of SLO/SLI frameworks, monitoring strategies, and performance optimization.
\n\n\nDemonstrated ability to balance hands-on technical work with team leadership.
\n\n\n\n\nLeadership & Mindset
\n\n\nCollaborative, pragmatic leader who can influence across teams and functions.
\n\n\nPassion for building and supporting high-performing teams.
\n\n\nFocus on continuous improvement, with a bias toward measurable outcomes.
\n\n\n\n"}],"text":"Director of Cloud Operations","country":"US","workplaceType":"remote","opening":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
","openingPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n","descriptionBody":"\n
Job Summary:
\n
We are seeking a Director of Cloud Operations (CloudOps) to lead and evolve our cloud infrastructure and operational practices across a globally distributed SaaS platform. This is a hands-on leadership role responsible for ensuring the reliability, scalability, and efficiency of our systems running across multiple AWS regions in the United States and Europe.
\n
As part of the senior leadership team, you will partner closely with Engineering, Security, and Product to strengthen operational excellence, enhance system observability, and drive continuous improvement in how we build and run services. You will lead a distributed team of engineers across the US and UK, fostering a high-performing, collaborative, and growth-oriented environment.
\n
This role is ideal for a leader who combines deep technical expertise with a pragmatic approach to improving systems, processes, and team capabilities.
\n
Firstup expects the base salary for this role to be between $130,000-$160,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Why Firstup?
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
#LI-TM1
#LI-Remote
","categories":{"commitment":"Full-time","department":"Sales & Marketing","location":"Remote - US","team":"Sales Support","allLocations":["Remote - US"]},"createdAt":1779336190192,"descriptionPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n\n\nJob Summary:\nThe Manager, GTM Systems is responsible for the architecture, governance, scalability, and operational effectiveness of Firstup’s go-to-market systems ecosystem. This role leads the strategy and execution of CRM, CPQ, integrations, automation, and data governance initiatives that enable efficient and scalable revenue operations. The Manager partners cross-functionally with Revenue Operations, Finance, Product, Engineering, and GTM leadership to ensure systems reliability, process optimization, and high-quality business intelligence that supports company growth. This role is critical to scaling our GTM infrastructure and requires a systems thinker who can operate effectively in a fast-paced, high-growth SaaS environment.\n","description":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
\n
Job Summary:
\n
The Manager, GTM Systems is responsible for the architecture, governance, scalability, and operational effectiveness of Firstup’s go-to-market systems ecosystem. This role leads the strategy and execution of CRM, CPQ, integrations, automation, and data governance initiatives that enable efficient and scalable revenue operations. The Manager partners cross-functionally with Revenue Operations, Finance, Product, Engineering, and GTM leadership to ensure systems reliability, process optimization, and high-quality business intelligence that supports company growth. This role is critical to scaling our GTM infrastructure and requires a systems thinker who can operate effectively in a fast-paced, high-growth SaaS environment.
\n
CRM & GTM Architecture: Define, document, and continuously evolve the end-to-end GTM systems architecture across Salesforce, CPQ, and adjacent platforms. Own the data model and object structure in Salesforce, ensuring scalability as the business grows and pivots. Serve as the internal authority on systems design decisions, evaluating trade-offs between build, buy, and configure.
\n\n\nData Governance & Integrity: Establish and enforce data standards, field definitions, naming conventions, and validation rules across the GTM stack. Build proactive monitoring and alerting for data quality issues; partner with RevOps and Finance on data hygiene programs. Own the source-of-truth logic for pipeline, account hierarchy, and customer lifecycle stages.
\n\n\nIntegrations & Systems Interoperability: Own architecture and delivery of integrations across CRM, CPQ, ERP/billing, marketing automation, and enrichment tools. Partner with IT and Engineering to define API standards, error handling, and monitoring for all GTM system integrations. Evaluate and onboard new tools in a disciplined, integration-conscious manner.
\n\n\nAutomation & AI-Driven Workflows: Define the company's automation strategy across Salesforce Flows, CPQ rules, and process automation tools. Identify and deploy AI-powered agents and workflows that improve data quality, territory coverage, forecasting accuracy, and deal-stage velocity. Continuously scan the market for emerging AI and automation capabilities relevant to quote-to-cash and revenue operations.
\n\n\nSystems Delivery & Governance: Manage the GTM systems intake process, including triaging, scoping, prioritizing, and communicating requests from all stakeholder teams. Establish and run a structured release governance process, including change management, regression testing, and documentation standards. Maintain a prioritized systems roadmap aligned to company revenue goals and ELT priorities.
\n\n"},{"text":"Qualifications","content":"\n\nBachelor’s Degree in Business Administration, Finance or a related field of study, or commensurate, relevant work experience.
\n\n\nSeven or more years in Salesforce, RevOps systems, or GTM systems roles.
\n\n1–2 years of direct people management experience leading GTM Systems, Revenue Operations, Salesforce Administration, or related technical teams.\n\nActive Salesforce certification required (Administrator, Advanced Administrator, or equivalent); additional certs such as Platform App Builder and CPQ Specialist strongly preferred.
\n\n\nDeep, hands-on expertise with Salesforce architecture: data models, flows, validation rules, permission sets, sharing rules, and governor limits.
\n\n\nProven expertise with Salesforce CPQ (or equivalent quoting platform) and full quote-to-cash workflow design.
\n\n\nExperience designing and managing integrations via REST/SOAP APIs, middleware (Zapier, Boomi, or similar), and native connectors.
\n\n\nFamiliarity with AI tooling in the RevOps/GTM space (e.g., Clay, Clari, or emerging agentic workflow platforms).
\n\n\nStrong analytical, troubleshooting, and project management skills with the ability to manage competing priorities in a fast-paced environment.
\n\n\nMindset & Leadership:
\n\n\nArchitectural thinker, adept at designing for the next stage of growth.
\n\n\nDisciplined prioritizer with a track record of managing a diverse backlog and communicating trade-offs clearly to senior stakeholders.
\n\n\nCollaborative partner who builds trust with GTM, Finance, Product, and Engineering leaders.
\n\n\nStrong documentation habits.
\n\n\nComfortable operating in a fast-moving, high-growth SaaS environment with shifting priorities.
\n\n\n\n"}],"text":"Manager, GTM Systems","country":"US","workplaceType":"remote","opening":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
","openingPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n","descriptionBody":"\n
Job Summary:
\n
The Manager, GTM Systems is responsible for the architecture, governance, scalability, and operational effectiveness of Firstup’s go-to-market systems ecosystem. This role leads the strategy and execution of CRM, CPQ, integrations, automation, and data governance initiatives that enable efficient and scalable revenue operations. The Manager partners cross-functionally with Revenue Operations, Finance, Product, Engineering, and GTM leadership to ensure systems reliability, process optimization, and high-quality business intelligence that supports company growth. This role is critical to scaling our GTM infrastructure and requires a systems thinker who can operate effectively in a fast-paced, high-growth SaaS environment.
\n
Firstup expects the base salary for this role to be between $160,000-$200,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Why Firstup?
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
#LI-TM1
#LI-Remote
","categories":{"commitment":"Full-time","department":"Product Management & Engineering","location":"Remote - US","team":"Product Engineering","allLocations":["Remote - US"]},"createdAt":1773343465701,"descriptionPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n\n\nJob Summary\n \nWe are seeking a Manager, Software Engineering to lead the delivery of customer-facing AI-enabled Web applications for FirstUp’s SaaS platform hosted on AWS, serving hundreds of enterprise customers and millions of users.\n \nThis role blends technical leadership, people management, and operational ownership. While hands-on coding is preferred but not required, you are expected to be deeply engaged in technical design and code reviews, ensuring solutions meet high standards for scalability, reliability, security, and quality. You will lead 8–10 geographically distributed software and quality engineers (full time employees and contractors), delivering enterprise-grade products in a “you build it, you run it” environment. \n \nYou are a strategic, results-oriented leader who builds a strong engineering culture and consistently delivers customer value.\n","description":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
Job Summary
\n
\nWe are seeking a Manager, Software Engineering to lead the delivery of customer-facing AI-enabled Web applications for FirstUp’s SaaS platform hosted on AWS, serving hundreds of enterprise customers and millions of users.
\n
\nThis role blends technical leadership, people management, and operational ownership. While hands-on coding is preferred but not required, you are expected to be deeply engaged in technical design and code reviews, ensuring solutions meet high standards for scalability, reliability, security, and quality. You will lead 8–10 geographically distributed software and quality engineers (full time employees and contractors), delivering enterprise-grade products in a “you build it, you run it” environment.
\n
\nYou are a strategic, results-oriented leader who builds a strong engineering culture and consistently delivers customer value.
","id":"12e110f5-d2c9-4721-a743-e3299d514875","lists":[{"text":"Responsibilities","content":"\nLead the design, development, and delivery of enterprise-grade, customer-facing web applications using modern microservices architectures.\nProvide senior technical leadership through architecture decisions, design reviews, and code reviews, ensuring scalability, reliability, security, and maintainability.\nDrive the thoughtful adoption of Generative AI tools and coding agents to increase developer productivity, improve code quality, and accelerate innovation.\nPartner closely with Product Management and Design to translate complex business requirements into scalable technical solutions.\nManage, mentor, and grow a distributed team of software and quality engineers, fostering a culture of ownership, accountability, and continuous improvement.\nOwn production health for your teams’ services, including on-call rotations, incident response, and post-incident reviews in a “you build it, you run it” environment.\nLead operational excellence initiatives to improve observability, resiliency, automation, and alignment with defined SLOs and enterprise SLAs.\n"},{"text":"Minimum Qualifications","content":"\nBachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience.\n10+ years of professional software engineering experience, including 3+ years managing and developing engineering teams.\nProven experience delivering customer-facing Enterprise SaaS products at scale.\nStrong hands-on or architectural experience with AWS (compute, storage, networking, security, monitoring).\nDeep understanding of distributed systems, cloud-native design, and microservices architectures.\nExperience with modern frontend frameworks such as React and backend frameworks such as Ruby on Rails or equivalent technologies.\nProficiency with PostgreSQL or similar relational databases.\nDemonstrated success operating in a production-owned, “you build it, you run it” environment.\nExcellent leadership, communication, and decision-making skills in cross-functional Agile/Scrum environments.\n"},{"text":"Preferred Qualifications:","content":"\nExperience scaling and evolving Enterprise SaaS platforms through periods of growth or technical transformation.\nDemonstrated experience leveraging Generative AI tools and coding agents in software development workflows.\nExposure to HR Tech or other regulated enterprise domains.\n"}],"text":"Manager, Software Engineering","country":"US","workplaceType":"remote","opening":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
","openingPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n","descriptionBody":"Job Summary
\n
\nWe are seeking a Manager, Software Engineering to lead the delivery of customer-facing AI-enabled Web applications for FirstUp’s SaaS platform hosted on AWS, serving hundreds of enterprise customers and millions of users.
\n
\nThis role blends technical leadership, people management, and operational ownership. While hands-on coding is preferred but not required, you are expected to be deeply engaged in technical design and code reviews, ensuring solutions meet high standards for scalability, reliability, security, and quality. You will lead 8–10 geographically distributed software and quality engineers (full time employees and contractors), delivering enterprise-grade products in a “you build it, you run it” environment.
\n
\nYou are a strategic, results-oriented leader who builds a strong engineering culture and consistently delivers customer value.
","descriptionBodyPlain":"Job Summary\n \nWe are seeking a Manager, Software Engineering to lead the delivery of customer-facing AI-enabled Web applications for FirstUp’s SaaS platform hosted on AWS, serving hundreds of enterprise customers and millions of users.\n \nThis role blends technical leadership, people management, and operational ownership. While hands-on coding is preferred but not required, you are expected to be deeply engaged in technical design and code reviews, ensuring solutions meet high standards for scalability, reliability, security, and quality. You will lead 8–10 geographically distributed software and quality engineers (full time employees and contractors), delivering enterprise-grade products in a “you build it, you run it” environment. \n \nYou are a strategic, results-oriented leader who builds a strong engineering culture and consistently delivers customer value.\n","hostedUrl":"https://jobs.lever.co/firstup/12e110f5-d2c9-4721-a743-e3299d514875","applyUrl":"https://jobs.lever.co/firstup/12e110f5-d2c9-4721-a743-e3299d514875/apply"},{"additionalPlain":"Firstup expects the base salary for this role to be between $130,000-$300,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.\n\n\nWhy Firstup?\n \nBecause you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.\n \nIf you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.\n \nWe offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.\n \nFirstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.\n\n\n#LI-TM1\n#LI-Remote\n","additional":"Firstup expects the base salary for this role to be between $130,000-$300,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Why Firstup?
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
#LI-TM1
#LI-Remote
","categories":{"commitment":"Full-time","department":"Sales & Marketing","location":"Remote - US","team":"Sales","allLocations":["Remote - US"]},"createdAt":1780949268476,"descriptionPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n\n\nPosition Overview\n \nThe Director, Partner Alliances will play a pivotal role in expanding Firstup’s ecosystem of strategic partnerships and accelerating pipeline creation through referral and technology partner channels. Reporting to the Chief Revenue Officer, this leader will design and execute a consultancy referral program that drives qualified opportunities and strengthens Firstup’s brand across the communications and employee experience landscape.\n","description":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
Position Overview
\n
\nThe Director, Partner Alliances will play a pivotal role in expanding Firstup’s ecosystem of strategic partnerships and accelerating pipeline creation through referral and technology partner channels. Reporting to the Chief Revenue Officer, this leader will design and execute a consultancy referral program that drives qualified opportunities and strengthens Firstup’s brand across the communications and employee experience landscape.
","id":"19212639-537a-49f5-a07f-d6a84a51c713","lists":[{"text":"Responsibilities","content":"\nDesign, launch, and manage a high-impact referral program targeting top consultancies and advisors in the communications and employee engagement space.\nIdentify, recruit, and actively develop new business relationships with leading consulting firms and agencies, driving referral partnerships that deliver measurable pipeline growth and mutual business value.\nBuild and manage a repeatable process for opportunity registration, pipeline review, and performance tracking to ensure transparency and accountability.\nPartner with Marketing to create compelling partner enablement materials, case studies, and a coordinated events and content calendar that elevates Firstup’s visibility within the partner ecosystem.\nDevelop and execute go-to-market motions with top strategic technology partners (e.g., Workday, Dayforce, Box, UKG), creating joint value propositions and demand-generation activities.\nCollaborate with Sales, Customer Success, and Product teams to ensure alignment on partner-sourced opportunities, co-selling, and customer success initiatives.\nEstablish KPIs and reporting cadence to measure partner engagement, sourced pipeline, and revenue contribution.\nRepresent Firstup externally at industry and partner events, showcasing our mission to make work better for every worker and our leadership in workforce communication technology.\n"},{"text":"Minimum Qualifications","content":"\nBachelor’s degree in Business, Marketing, Communications, or related field, or commensurate professional experience.\n10+ years of experience in strategic partner alliance programs or channel sales within enterprise SaaS or B2B technology environments.\nDemonstrated success designing, implementing, and scaling referral or channel programs that deliver measurable pipeline impact.\nDemonstrated experience with business planning sessions with key partners in pursuit of key business outcomes. \nProven ability to engage and influence senior leaders at consulting firms and technology partners.\nStrong understanding of partner marketing, GTM planning, and co-selling motions.\nExcellent organizational and process-building skills, with experience managing multiple external stakeholders and internal workstreams.\nExceptional communication, presentation, and relationship-building abilities.\nEntrepreneurial mindset with a track record of building programs and partnerships from the ground up.\n"}],"text":"Partner Alliances Director","country":"US","workplaceType":"remote","opening":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
","openingPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n","descriptionBody":"Position Overview
\n
\nThe Director, Partner Alliances will play a pivotal role in expanding Firstup’s ecosystem of strategic partnerships and accelerating pipeline creation through referral and technology partner channels. Reporting to the Chief Revenue Officer, this leader will design and execute a consultancy referral program that drives qualified opportunities and strengthens Firstup’s brand across the communications and employee experience landscape.
","descriptionBodyPlain":"Position Overview\n \nThe Director, Partner Alliances will play a pivotal role in expanding Firstup’s ecosystem of strategic partnerships and accelerating pipeline creation through referral and technology partner channels. Reporting to the Chief Revenue Officer, this leader will design and execute a consultancy referral program that drives qualified opportunities and strengthens Firstup’s brand across the communications and employee experience landscape.\n","hostedUrl":"https://jobs.lever.co/firstup/19212639-537a-49f5-a07f-d6a84a51c713","applyUrl":"https://jobs.lever.co/firstup/19212639-537a-49f5-a07f-d6a84a51c713/apply"},{"additionalPlain":"Firstup expects the base salary for this role to be between $70,000-$85,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.\n \n\n\nWhy Firstup?\n \nBecause you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.\n \nIf you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.\n \nWe offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.\n \nFirstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.\n\n\n#LI-TM1\n#LI-Remote\n","additional":"Firstup expects the base salary for this role to be between $70,000-$85,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
\n
Why Firstup?
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
#LI-TM1
#LI-Remote
","categories":{"commitment":"Full-time","department":"General & Administration","location":"Remote - US","team":"Finance","allLocations":["Remote - US"]},"createdAt":1779396247071,"descriptionPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n\n\nJob Summary: \nThe Revenue Recognition Accountant will work closely across multiple teams within the Company to address revenue accounting matters in the application of U.S. GAAP, and maintenance of revenue accounting policies. This role will own the end-to-end revenue accounting for Firstup and conduct research on complex revenue arrangements. In addition, this role will work closely with our financial reporting and GL accounting teams in support of the quarterly and annual financial reporting process, and other stakeholders on an ad-hoc basis (i.e., acquisition Integration team to ensure successful implementation of accounting policies and procedures for newly acquired businesses and accurate go-live reporting.)\n","description":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
Job Summary:
\nThe Revenue Recognition Accountant will work closely across multiple teams within the Company to address revenue accounting matters in the application of U.S. GAAP, and maintenance of revenue accounting policies. This role will own the end-to-end revenue accounting for Firstup and conduct research on complex revenue arrangements. In addition, this role will work closely with our financial reporting and GL accounting teams in support of the quarterly and annual financial reporting process, and other stakeholders on an ad-hoc basis (i.e., acquisition Integration team to ensure successful implementation of accounting policies and procedures for newly acquired businesses and accurate go-live reporting.)
","id":"db6d95b8-ad25-410a-9381-abf09e86117b","lists":[{"text":"Responsibilities","content":"\nPrepare and analyze revenue accounting entries for month-end close, ensuring deferred revenue waterfalls are accurately maintained.\nOwn the ASC 606 revenue recognition in NetSuite (ARM module) monthly. \nPerform detailed reviews/analysis of Master Agreements and Contracts to ensure that revenue is properly recorded, and documentation is in compliance with policy.\nEnsure the accurate application of GAAP to complex revenue transactions.\nReview Order Perfection for data accuracy and revenue recognition impact in Salesforce.\nPerform & maintain SSP analysis on an annual basis.\nSupport the coordination of annual audit activities of external auditors, as needed. \nParticipate in the continuous improvement of revenue recognition processes and systems.\n"},{"text":"Minimum Qualifications","content":"\nBachelor’s degree in accounting, finance or related field or equivalent combination of education and experience.\n1-3 years of direct experience with ASC 606 revenue recognition, and/or 3-5 years of progressive general accounting experience with a strong understanding of revenue principles.\nProven experience with ASC 606 system implementations (e.g., NetSuite ARM module or similar), and/or Big 4 audit experience with a CPA license.\nStrong understanding of US Generally Accepted Accounting Principles (GAAP Accounting).\nExcellent communication skills with ability to develop the \"story\" and form recommendations.\nSuperb attention to detail balanced by ability to focus on the \"big picture.\"\nProficient in Excel / Google Sheets and Word / Google Docs related skills.\nExcellent research and analytical skills.\nExperience and interest to build out systems and processes in a rapidly growing business.\n"}],"text":"Revenue Recognition Accountant","country":"US","workplaceType":"remote","opening":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
","openingPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n","descriptionBody":"Job Summary:
\nThe Revenue Recognition Accountant will work closely across multiple teams within the Company to address revenue accounting matters in the application of U.S. GAAP, and maintenance of revenue accounting policies. This role will own the end-to-end revenue accounting for Firstup and conduct research on complex revenue arrangements. In addition, this role will work closely with our financial reporting and GL accounting teams in support of the quarterly and annual financial reporting process, and other stakeholders on an ad-hoc basis (i.e., acquisition Integration team to ensure successful implementation of accounting policies and procedures for newly acquired businesses and accurate go-live reporting.)
","descriptionBodyPlain":"Job Summary: \nThe Revenue Recognition Accountant will work closely across multiple teams within the Company to address revenue accounting matters in the application of U.S. GAAP, and maintenance of revenue accounting policies. This role will own the end-to-end revenue accounting for Firstup and conduct research on complex revenue arrangements. In addition, this role will work closely with our financial reporting and GL accounting teams in support of the quarterly and annual financial reporting process, and other stakeholders on an ad-hoc basis (i.e., acquisition Integration team to ensure successful implementation of accounting policies and procedures for newly acquired businesses and accurate go-live reporting.)\n","hostedUrl":"https://jobs.lever.co/firstup/db6d95b8-ad25-410a-9381-abf09e86117b","applyUrl":"https://jobs.lever.co/firstup/db6d95b8-ad25-410a-9381-abf09e86117b/apply"},{"additionalPlain":"Firstup expects the base salary for this role to be an hourly rate between $27.50-$31.25. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.\n \n\n\nWhy Firstup?\n \nBecause you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.\n \nIf you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.\n \nWe offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.\n \nFirstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.\n\n\n#LI-TM1\n#LI-Remote\n","additional":"Firstup expects the base salary for this role to be an hourly rate between $27.50-$31.25. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
\n
Why Firstup?
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
#LI-TM1
#LI-Remote
","categories":{"commitment":"Full-time","department":"Sales & Marketing","location":"Chicago, Illinois","team":"Marketing","allLocations":["Chicago, Illinois"]},"createdAt":1781298707636,"descriptionPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n\n\nThe SDR role at Firstup sits at the intersection of Sales and Marketing. You'll own top-of-funnel pipeline creation for a set of named enterprise accounts, working in close partnership with an Account Executive and aligned Marketing support. Your primary buyers are CHROs, VPs of Internal Communications, and Directors of Employee Experience — senior leaders who control meaningful budget and are actively looking for solutions to workforce engagement challenges.\nSuccess here requires business acumen, intellectual curiosity, and the ability to build credibility with executives through relevance and insight — not persistence alone.\n\n \n","description":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
\n
The SDR role at Firstup sits at the intersection of Sales and Marketing. You'll own top-of-funnel pipeline creation for a set of named enterprise accounts, working in close partnership with an Account Executive and aligned Marketing support. Your primary buyers are CHROs, VPs of Internal Communications, and Directors of Employee Experience — senior leaders who control meaningful budget and are actively looking for solutions to workforce engagement challenges.
\n
Success here requires business acumen, intellectual curiosity, and the ability to build credibility with executives through relevance and insight — not persistence alone.
\n
","id":"588117ad-99d5-42f9-9c94-fd621f639fd5","lists":[{"text":"Responsibilities","content":"\n\n
\nBuild and execute a multi-touch, multi-channel prospecting strategy (phone, email, LinkedIn, video, direct mail) targeting Director through C-suite buyers at named enterprise accounts.
\n\n
\nResearch target accounts and individual stakeholders to develop insight-led outreach — understanding their business priorities, recent initiatives, and internal communications challenges before making first contact.
\n\n
\nPartner closely with your AE to align on account strategy, prioritize opportunities, and convert booked meetings into qualified pipeline.
\n\n
\nCollaborate with Marketing to leverage campaigns, events, and content as outreach triggers and conversation starters.
\n\n
\nAchieve and exceed monthly and quarterly KPIs including meetings booked, pipeline generated, and connect rates.
\n\n
\nMaintain accurate activity logging and pipeline data in Salesforce and Groove, and use data to continuously refine your approach.
\n\n
Participate actively in team enablement sessions, bringing feedback from the field to sharpen the team's collective messaging and sequencing.\n\n
\n\n
\n1+ year of SDR, BDR, or outbound sales experience
\n\n
\nDemonstrated ability to self-source meetings with senior stakeholders
\n\n
\nStrong written and verbal communication skills — executive-ready
\n\n
\nComfort with outreach platforms (Groove, SalesLoft, or equivalent)
\n\n
\nHigh attention to detail in CRM hygiene and activity tracking
\n\n
\nBachelor's degree or equivalent practical experience
\n\n\n
\n\n
\nExperience selling into HR, Internal Communications, or HCM buyers
\n\n
\nFamiliarity with enterprise SaaS sales cycles and multi-threaded account strategies
\n\n
\nWorking knowledge of MEDDPICC, Challenger, or similar sales frameworks
\n\n
\nExperience with Sales Navigator and intent data tools like HockeyStack
\n\n
\nDemonstrated coachability — examples of feedback you received and applied
\n\n\n
\n
The SDRs who excel at Firstup share a specific profile. They are:
\n\n
\nInsight-driven, not script-dependent. They do real research before reaching out and lead with business relevance — not feature lists.
\n\n
\nResilient and process-oriented. They understand that pipeline is built through consistent, disciplined execution, and they don't abandon what's working.
\n\n
\nGrowth-obsessed. They actively seek coaching, ask thoughtful questions in team sessions, and view feedback as currency.
\n\n
\nCollaborative by default. They think of their AE as a partner, not just a handoff point, and take accountability for the quality of meetings they book — not just the quantity.
\n\n
\nAmbitious with a long-term orientation. They want to build a career in enterprise sales and understand that the SDR seat is the foundation, not the ceiling.
\n\n\n
Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
","openingPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n","descriptionBody":"\n
The SDR role at Firstup sits at the intersection of Sales and Marketing. You'll own top-of-funnel pipeline creation for a set of named enterprise accounts, working in close partnership with an Account Executive and aligned Marketing support. Your primary buyers are CHROs, VPs of Internal Communications, and Directors of Employee Experience — senior leaders who control meaningful budget and are actively looking for solutions to workforce engagement challenges.
\n
Success here requires business acumen, intellectual curiosity, and the ability to build credibility with executives through relevance and insight — not persistence alone.
\n
","descriptionBodyPlain":"The SDR role at Firstup sits at the intersection of Sales and Marketing. You'll own top-of-funnel pipeline creation for a set of named enterprise accounts, working in close partnership with an Account Executive and aligned Marketing support. Your primary buyers are CHROs, VPs of Internal Communications, and Directors of Employee Experience — senior leaders who control meaningful budget and are actively looking for solutions to workforce engagement challenges.\nSuccess here requires business acumen, intellectual curiosity, and the ability to build credibility with executives through relevance and insight — not persistence alone.\n\n \n","hostedUrl":"https://jobs.lever.co/firstup/588117ad-99d5-42f9-9c94-fd621f639fd5","applyUrl":"https://jobs.lever.co/firstup/588117ad-99d5-42f9-9c94-fd621f639fd5/apply"},{"additionalPlain":"Why Firstup?\n \nBecause you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.\n \nIf you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.\n \nWe offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.\n \nFirstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.\n\n\n#LI-TM1\n#LI-Remote\n","additional":"Why Firstup?
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
#LI-TM1
#LI-Remote
","categories":{"commitment":"Full-time","department":"Product Management & Engineering","location":"Remote - UK","team":"Product Engineering","allLocations":["Remote - UK"]},"createdAt":1780507380352,"descriptionPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n\n\nJob Summary\n \nThe Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality.\n","description":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
Job Summary
\n
\nThe Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality.
","id":"ec51ee72-a369-4018-8a45-15a26b7e9309","lists":[{"text":"Responsibilities","content":"\n\n
\nContribute to the design, development, and maintenance of public-facing APIs used by enterprise customers.
\n\n
\nBuild and maintain integrations with external enterprise systems, including HRIS platforms such as Workday, SAP SuccessFactors, and Dayforce.
\n\n
\nSupport shared platform services used across the engineering organisation.
\n\n
\nWrite clean, well-tested, and well-documented code, and participate in code reviews.
\n\n
\nWork within large-scale multi-tenant cloud services, developing your understanding of scalability and fault-tolerance.
\n\n
\nUse Generative AI tools and coding agents in day-to-day workflows to improve code quality and delivery speed.
\n\n
\nCollaborate with teammates and cross-functional partners to solve problems and deliver customer value.
\n\n
\nContribute to production health, including on-call rotations and incident response, in a \"you build it, you run it\" environment.
\n\n
\nIdentify and help resolve availability, reliability, and performance issues.
\n\n\n
\n\n
\nBachelor's degree in Computer Science or related field, or equivalent experience.
\n\n
\n3-5 years building reliable, performant applications and microservices.
\n\n
\nProficiency in TypeScript and Node.js. Ruby experience is a plus.
\n\n
\nExperience across frontend (React.js), backend, and database layers.
\n\n
\nAWS experience, including core compute, storage, and networking services.
\n\n
\nCuriosity, a desire to learn, and openness to feedback.
\n\n
\nA focus on customer experience in the work you deliver.
\n\n\n
\n\n
\nExperience with HRIS integrations, such as Workday, SAP SuccessFactors, Dayforce, or similar platforms.
\n\n
\nExperience with Kubernetes, Docker, and Helm.
\n\n
\nFamiliarity with Datadog or similar observability and monitoring platforms.
\n\n
\nDemonstrated use of Generative AI tools or coding agents in development workflows.
\n\n
\nExperience in enterprise SaaS organisations.
\n\n
\nOpen-source contributions or a history of side projects.
\n\n\n
Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
","openingPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n","descriptionBody":"Job Summary
\n
\nThe Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality.
","descriptionBodyPlain":"Job Summary\n \nThe Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality.\n","hostedUrl":"https://jobs.lever.co/firstup/ec51ee72-a369-4018-8a45-15a26b7e9309","applyUrl":"https://jobs.lever.co/firstup/ec51ee72-a369-4018-8a45-15a26b7e9309/apply"},{"additionalPlain":"Why Firstup?\n \nBecause you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.\n \nIf you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.\n \nWe offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.\n \nFirstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.\n\n\n#LI-TM1\n#LI-Remote\n","additional":"Firstup expects the base salary for this role to be between $120,000-$175,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Why Firstup?
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
#LI-TM1
#LI-Remote
","categories":{"commitment":"Full-time","department":"General & Administration","location":"Remote - US","team":"IT","allLocations":["Remote - US"]},"createdAt":1777584098079,"descriptionPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n","description":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
Position Overview
\n
\nWe are hiring a Sr. AI Automation Engineer to transform how work gets done at Firstup by eliminating manual processes and increasing operational throughput using AI-driven systems. This role focuses on building and deploying automation pipelines, AI agents, and internal tools that deliver measurable business impact and scalable efficiency.
","id":"a1f67f93-bc71-4dd7-b94e-4188f8801386","lists":[{"text":"Responsibilities","content":"\n\nIdentify high-friction workflows and replace them with AI-driven automation systems
\n\n\nDesign, build, and deploy AI agents and automation pipelines across business functions
\n\n\nRedesign workflows to transition from human-assisted to fully automated execution where viable
\n\n\nIntegrate AI systems with internal platforms such as CRM, analytics, and support tools
\n\n\nDevelop RAG-based knowledge systems and internal copilots to improve access to information
\n\n\nRapidly prototype, test, and deploy production-grade AI solutions
\n\n\nDefine KPIs and measure the impact of automation and AI initiatives
\n\n\nOptimize systems for performance, cost efficiency, and scalability
\n\n"},{"text":"Minimum Qualifications","content":"\n\nBachelor’s degree in computer science, engineering, or related field, or equivalent practical experience
\n\n\n5+ years of experience deploying AI/ML systems in production environments
\n\n\nStrong experience with LLMs, RAG architectures, vector databases, and agent frameworks
\n\n\nProficiency in Python or similar programming languages and strong software engineering fundamentals (APIs, system design, scalability)
\n\n\nExperience integrating AI systems into enterprise tools and workflows
\n\n\nFamiliarity with automation/orchestration tools and evaluation frameworks
\n\n\nStrong analytical and problem-solving skills with a metrics-driven mindset
\n\n\nAbility to operate with high execution velocity from prototype to production
\n\n"}],"text":"Sr. AI Automation Engineer","country":"US","workplaceType":"remote","opening":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
","openingPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n","descriptionBody":"Position Overview
\n
\nWe are hiring a Sr. AI Automation Engineer to transform how work gets done at Firstup by eliminating manual processes and increasing operational throughput using AI-driven systems. This role focuses on building and deploying automation pipelines, AI agents, and internal tools that deliver measurable business impact and scalable efficiency.
","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/firstup/a1f67f93-bc71-4dd7-b94e-4188f8801386","applyUrl":"https://jobs.lever.co/firstup/a1f67f93-bc71-4dd7-b94e-4188f8801386/apply"},{"additionalPlain":"Why Firstup?\n \nBecause you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.\n \nIf you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.\n \nWe offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.\n \nFirstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.\n\n\n#LI-TM1\n#LI-Remote\n","additional":"Why Firstup?
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
#LI-TM1
#LI-Remote
","categories":{"commitment":"Full-time","department":"Product Management & Engineering","location":"Remote - UK","team":"Product Engineering","allLocations":["Remote - UK"]},"createdAt":1776459006076,"descriptionPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n\n\nJob Summary\nThe Sr. Software Engineer (FE) will lead the development of scalable, high-performance frontend architectures. You will drive engineering excellence through modern React patterns, robust testing strategies, and the strategic use of AI-assisted development tools to accelerate delivery without compromising quality. \n","description":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
Job Summary
\n\n
The Sr. Software Engineer (FE) will lead the development of scalable, high-performance frontend architectures. You will drive engineering excellence through modern React patterns, robust testing strategies, and the strategic use of AI-assisted development tools to accelerate delivery without compromising quality.
\n
Fullstack: Experience with Ruby on Rails, Node.js, or AWS/Cloud infrastructure (Docker, Kubernetes).
\n\n"}],"text":"Sr. Software Engineer, Frontend (UK)","country":"GB","workplaceType":"remote","opening":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
","openingPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n","descriptionBody":"Job Summary
\n\n
The Sr. Software Engineer (FE) will lead the development of scalable, high-performance frontend architectures. You will drive engineering excellence through modern React patterns, robust testing strategies, and the strategic use of AI-assisted development tools to accelerate delivery without compromising quality.
\n
Why Firstup?
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
#LI-TM1
#LI-Remote
","categories":{"commitment":"Full-time","department":"Product Management & Engineering","location":"Remote - UK","team":"Product Engineering","allLocations":["Remote - UK"]},"createdAt":1778885118807,"descriptionPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n\n\nJob Summary\n \nWe're looking for a Senior Full Stack Engineer who thrives at the intersection of craft and scale. You'll design and deliver large-scale, multi-tenant cloud services — with a relentless focus on availability, fault-tolerance, and elegant architecture. You'll set the bar for engineering quality and help elevate those around you.\n","description":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
Job Summary
\n
\nWe're looking for a Senior Full Stack Engineer who thrives at the intersection of craft and scale. You'll design and deliver large-scale, multi-tenant cloud services — with a relentless focus on availability, fault-tolerance, and elegant architecture. You'll set the bar for engineering quality and help elevate those around you.
","id":"36ab5891-2786-4311-8e81-180709a3a713","lists":[{"text":"Responsibilities","content":"\n
\n- \n
Core Engineering & Ownership: Build and own scalable SaaS applications end-to-end — frontend, backend, and data layers. Write production-grade code that is reliable, readable, efficient, and testable. Raise the bar through thoughtful code reviews and comprehensive documentation.
\n \n- \n
System Architecture: Design future-ready architectures and proactively close gaps before they become problems.
\n \n- \n
Performance & Reliability: Drive system availability and performance — investigate, analyze, and resolve reliability issues across the stack. Recognize opportunities and advocate for better performance and efficiency of software, systems, and processes across teams.
\n \n- \n
Shift Left Testing & Quality: You champion a rigorous 'shift-left' quality culture, embedding comprehensive testing—unit, integration, and contract—early and continuously in the development lifecycle, not as an afterthought.
\n \n- \n
AI Integration: Leverage and advocate for AI-assisted tools (e.g., GitHub Copilot, Claude) to accelerate development while maintaining rigorous engineering judgment and accountability for code correctness.
\n \n- \n
Leadership: Drive team-wide best practices, conduct quality code reviews, and mentor engineers to elevate overall engineering quality.
\n \n- \n
Collaboration (Product & Design): Partner with Product and Design to translate requirements into intuitive UI, making informed technical trade-offs in the face of ambiguity.
\n \n- \n
Collaboration (Engineering Standards): Champion engineering best practices across teams and collaborate on solving complex, high-impact problems.
\n \n\n
Bachelor's degree in Computer Science or related field, or equivalent experience.
\n\n\n5+ years building reliable, performant applications and microservices in production environments. Proven full stack fluency - you're comfortable across frontend, backend, and the database layer.
\n\n\nA polyglot mindset — you evolve with the tech. Familiarity with Ruby on Rails, TypeScript, Node.js, or React.js is a strong plus.
\n\n\nProven full-stack experience across frontend (React.js), backend, and database layers.
\n\n\nTechnical depth in at least one engineering domain: distributed systems, multi-tenant SaaS, application databases, networking, security, serverless, event streaming, or similar.
\n\n\nA genuine drive to build beautiful, intuitive products with the customer always in focus. Innate curiosity — you love learning and have a desire to teach and lift others. Strong communication skills and openness to collaborative idea-sharing across teams.
\n\n"},{"text":"Preferred Qualifications:","content":"\nCore Stack Experience: Familiarity with Ruby (including Ruby on Rails), TypeScript, Node.js, or React.js is a strong plus.\n"}],"text":"Sr. Software Engineer, Fullstack (UK)","country":"GB","workplaceType":"remote","opening":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
","openingPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n","descriptionBody":"Job Summary
\n
\nWe're looking for a Senior Full Stack Engineer who thrives at the intersection of craft and scale. You'll design and deliver large-scale, multi-tenant cloud services — with a relentless focus on availability, fault-tolerance, and elegant architecture. You'll set the bar for engineering quality and help elevate those around you.
","descriptionBodyPlain":"Job Summary\n \nWe're looking for a Senior Full Stack Engineer who thrives at the intersection of craft and scale. You'll design and deliver large-scale, multi-tenant cloud services — with a relentless focus on availability, fault-tolerance, and elegant architecture. You'll set the bar for engineering quality and help elevate those around you.\n","hostedUrl":"https://jobs.lever.co/firstup/36ab5891-2786-4311-8e81-180709a3a713","applyUrl":"https://jobs.lever.co/firstup/36ab5891-2786-4311-8e81-180709a3a713/apply"},{"additionalPlain":"Why Firstup?\n \nBecause you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.\n \nIf you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.\n \nWe offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.\n \nFirstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.\n\n\n#LI-TM1\n#LI-Remote\n","additional":"Why Firstup?
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
#LI-TM1
#LI-Remote
","categories":{"commitment":"Full-time","department":"Product Management & Engineering","location":"Remote - UK","team":"Product Engineering","allLocations":["Remote - UK"]},"createdAt":1779286114565,"descriptionPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n\n\nJob Summary\n \nThe Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality.\n","description":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
Job Summary
\n
\nThe Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality.
","id":"5b54faed-24f9-478c-bdce-53b9c48d542f","lists":[{"text":"Responsibilities","content":"\n\nDesign, build, and maintain public-facing APIs and Agentic tools that enable enterprise customers to integrate with and extend the Firstup platform.
\n\n\nDevelop and own integrations with external enterprise systems, including HRIS platforms such as Workday, SAP SuccessFactors, and Dayforce.
\n\n\nBuild and maintain shared platform services used across the wider engineering organisation.
\n\n\nWrite high-quality code (reliable, readable, efficient, testable, scalable, maintainable), provide thorough code reviews, and create comprehensive tests and documentation.
\n\n\nApply broad, in-depth knowledge to develop and maintain large-scale multi-tenant services in the cloud.
\n\n\nActively use Generative AI tools and coding agents in day-to-day workflows to improve code quality and accelerate delivery.
\n\n\nCollaborate across teams on industry standards and best practices to help others solve complex problems.
\n\n\nDesign future-ready solutions and address architectural gaps using modern microservices and cloud-native patterns.
\n\n\nOwn production health for your services, contributing to on-call rotations, incident response, and post-incident reviews in a \"you build it, you run it\" environment.
\n\n\nIdentify, analyse, and resolve system availability, reliability, and performance issues, contributing to observability and resiliency improvements.
\n\n\nPartner with Product Management and Design to translate business requirements into scalable technical solutions.
\n\n"},{"text":"Minimum Qualifications","content":"\n\nBachelor's degree in Computer Science or related field, or equivalent experience.
\n\n\n5+ years building reliable, performant applications and microservices.
\n\n\nStrong proficiency in TypeScript and Node.js. Ruby experience is a plus.
\n\n\nProven full-stack experience across frontend (React.js), backend, and database layers.
\n\n\nTechnical depth in at least one specialisation: networking, security, serverless, event streams, or similar.
\n\n\nStrong AWS experience, including compute, storage, networking, and monitoring.
\n\n\nExcitement to build beautiful, intuitive products with a strong customer focus.
\n\n\nInnate curiosity and a desire to learn and teach.
\n\n"},{"text":"Preferred Qualifications:","content":"\n\nExperience building and maintaining integrations with HRIS platforms such as Workday, SAP SuccessFactors, Dayforce, or similar enterprise HR systems.
\n\n\nExperience with Kubernetes, Docker, and Helm.
\n\n\nExperience with Datadog or similar observability and monitoring platforms.
\n\n\nDemonstrated use of Generative AI tools or coding agents in development workflows.
\n\n\nExperience in enterprise SaaS organisations, particularly HR Tech or regulated domains.
\n\n\nFamiliarity with ML/AI integration in production systems.
\n\n\nOpen-source contributions or a history of side projects.
\n\n"}],"text":"Sr. Software Engineer, Fullstack (UK)","country":"GB","workplaceType":"remote","opening":"Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
","openingPlain":"Who We Are\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n","descriptionBody":"Job Summary
\n
\nThe Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality.
","descriptionBodyPlain":"Job Summary\n \nThe Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality.\n","hostedUrl":"https://jobs.lever.co/firstup/5b54faed-24f9-478c-bdce-53b9c48d542f","applyUrl":"https://jobs.lever.co/firstup/5b54faed-24f9-478c-bdce-53b9c48d542f/apply"}]