[{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"First Entertainment Credit Union","location":"Arizona, California, Colorado, Florida, Georgia, Idaho, Nevada, New Mexico, Ohio, Texas, Washington","team":"Risk Management","allLocations":["Arizona, California, Colorado, Florida, Georgia, Idaho, Nevada, New Mexico, Ohio, Texas, Washington"]},"createdAt":1780608261769,"descriptionPlain":"First Entertainment Credit Union is looking for a GRC Fraud Analyst who resides within Enterprise Risk Management (ERM) and provides independent second-line oversight of enterprise fraud risk across products, channels, technologies, and third-party relationships. \n \nThe GRC Fraud Analyst partners closely with Fraud Operations, Compliance, Technology, Innovation, Legal, and Business Leaders to ensure fraud risks are identified, assessed, monitored, and governed within the organization’s risk appetite. This position also supports responsible innovation, data-driven risk practices, and forward-looking fraud risk management aligned with regulatory expectations.\n \nThis is a full-time opportunity reporting to the VP, ERM. Candidates must reside within Arizona, California, Colorado, Florida, Georgia, Idaho, Nevada, New Mexico, New Mexico, Ohio, Texas, and Washington to be considered. Candidates who reside within the Los Angeles county are expected to work with our hybrid work model. Depending on the location, the targeted salary for someone in the state of California is between $90k ~$110k.\n \nResponsibilities \n \nEnterprise Fraud Risk Oversight (Second Line)\nProvide independent ERM oversight of fraud risk across all business lines and delivery channels.\nDevelop, maintain, and refresh enterprise fraud risk assessments, scenarios, and typologies.\nMap fraud risks to products, processes, technologies, and third-party relationships.\nAlign fraud risk ratings with enterprise risk appetite statements, tolerances, and limits.\nGovernance, Controls & Issue Management\nAssess the design and effectiveness of fraud prevention and detection controls.\nSupport and challenge first-line Fraud Operations through RCSAs, control reviews, and issue validation.\nTrack fraud-related issues, action plans, and remediation through closure.\nContribute to fraud-related policies, standards, procedures, and governance documentation.\nInnovation, Analytics & Emerging Risk\nLeverage data analytics, dashboards, and key risk indicators (KRIs) to identify trends and emerging fraud risks.\nSupport fraud risk considerations for innovation initiatives, including advanced monitoring, rule optimization, behavioral analytics, and AI/ML-enabled fraud controls.\nConduct horizon scanning for new fraud typologies related to digital banking, payments, fintech partnerships, and evolving customer behavior.\nPartner with Technology and Innovation teams to assess fraud risk impacts of new products, platforms, and integrations.\nMonitoring, Reporting & Board Communication\nPrepare executive-level and board-ready fraud risk reporting.\nMonitor fraud losses, near misses, KRIs, and control effectiveness.\nProvide risk-based insights on residual risk, trends, concentrations, and forward-looking exposure.\nSupport enterprise risk committees, working groups, and governance forums.\nRegulatory & Exam Readiness\nSupport regulatory exams, internal audits, and independent reviews related to fraud risk management.\nEnsure fraud risk oversight aligns with applicable laws, regulations, and supervisory guidance, including Reg E, NACHA, UCC, GLBA, BSA/AML, and NCUA/OCC expectations.\nAssist in drafting management responses and remediation plans for fraud-related findings.\nCross-Functional Collaboration\nPartner with Fraud Operations, Compliance, Cybersecurity, Legal, Internal Audit, and Business Leaders\nSupport third-party and vendor fraud risk assessments.\nServe as an ERM advisor on fraud risk for strategic initiatives and innovation programs.\n \nAt First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.\n \n \nRequirements\n \nBachelor’s degree in Risk Management, Finance, Business, Data Analytics, or a related field.\n3–7 years of experience in fraud risk, ERM, GRC, compliance, audit, or financial crime.\nStrong understanding of fraud typologies, risk assessment methodologies, and internal control frameworks.\nExperience preparing risk assessments, issue management documentation, and senior management reporting.\nExperience in banking, credit unions, fintech, or other regulated financial institutions highly preferred.\nFamiliarity with GRC platforms such as Archer, MetricStream, or ServiceNow GRC a plus.\nExposure to fraud analytics, automation, AI/ML tools, or innovation programs preferred.\nProfessional certifications such as CFE, CRISC, CAMS, CIA, or similar desired.\nProficiency in Microsoft Office Suite products.\nEffective communication skills across all audience levels.\nAbility and flexibility to travel to HQ for business meetings as requested. \n","description":"\n
First Entertainment Credit Union is looking for a GRC Fraud Analyst who resides within Enterprise Risk Management (ERM) and provides independent second-line oversight of enterprise fraud risk across products, channels, technologies, and third-party relationships.
\n
\n
The GRC Fraud Analyst partners closely with Fraud Operations, Compliance, Technology, Innovation, Legal, and Business Leaders to ensure fraud risks are identified, assessed, monitored, and governed within the organization’s risk appetite. This position also supports responsible innovation, data-driven risk practices, and forward-looking fraud risk management aligned with regulatory expectations.
\n
\n
This is a full-time opportunity reporting to the VP, ERM. Candidates must reside within Arizona, California, Colorado, Florida, Georgia, Idaho, Nevada, New Mexico, New Mexico, Ohio, Texas, and Washington to be considered. Candidates who reside within the Los Angeles county are expected to work with our hybrid work model. Depending on the location, the targeted salary for someone in the state of California is between $90k ~$110k.
\n
\n
Responsibilities
\n
\n
Enterprise Fraud Risk Oversight (Second Line)
\n
\n- Provide independent ERM oversight of fraud risk across all business lines and delivery channels.
\n- Develop, maintain, and refresh enterprise fraud risk assessments, scenarios, and typologies.
\n- Map fraud risks to products, processes, technologies, and third-party relationships.
\n- Align fraud risk ratings with enterprise risk appetite statements, tolerances, and limits.
\n
\n
Governance, Controls & Issue Management
\n
\n- Assess the design and effectiveness of fraud prevention and detection controls.
\n- Support and challenge first-line Fraud Operations through RCSAs, control reviews, and issue validation.
\n- Track fraud-related issues, action plans, and remediation through closure.
\n- Contribute to fraud-related policies, standards, procedures, and governance documentation.
\n
\n
Innovation, Analytics & Emerging Risk
\n
\n- Leverage data analytics, dashboards, and key risk indicators (KRIs) to identify trends and emerging fraud risks.
\n- Support fraud risk considerations for innovation initiatives, including advanced monitoring, rule optimization, behavioral analytics, and AI/ML-enabled fraud controls.
\n- Conduct horizon scanning for new fraud typologies related to digital banking, payments, fintech partnerships, and evolving customer behavior.
\n- Partner with Technology and Innovation teams to assess fraud risk impacts of new products, platforms, and integrations.
\n
\n
Monitoring, Reporting & Board Communication
\n
\n- Prepare executive-level and board-ready fraud risk reporting.
\n- Monitor fraud losses, near misses, KRIs, and control effectiveness.
\n- Provide risk-based insights on residual risk, trends, concentrations, and forward-looking exposure.
\n- Support enterprise risk committees, working groups, and governance forums.
\n
\n
Regulatory & Exam Readiness
\n
\n- Support regulatory exams, internal audits, and independent reviews related to fraud risk management.
\n- Ensure fraud risk oversight aligns with applicable laws, regulations, and supervisory guidance, including Reg E, NACHA, UCC, GLBA, BSA/AML, and NCUA/OCC expectations.
\n- Assist in drafting management responses and remediation plans for fraud-related findings.
\n
\n
Cross-Functional Collaboration
\n
\n- Partner with Fraud Operations, Compliance, Cybersecurity, Legal, Internal Audit, and Business Leaders
\n- Support third-party and vendor fraud risk assessments.
\n- Serve as an ERM advisor on fraud risk for strategic initiatives and innovation programs.
\n
\n
\n
At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.
\n
\n
\n
Requirements
\n
\n
\n- Bachelor’s degree in Risk Management, Finance, Business, Data Analytics, or a related field.
\n- 3–7 years of experience in fraud risk, ERM, GRC, compliance, audit, or financial crime.
\n- Strong understanding of fraud typologies, risk assessment methodologies, and internal control frameworks.
\n- Experience preparing risk assessments, issue management documentation, and senior management reporting.
\n- Experience in banking, credit unions, fintech, or other regulated financial institutions highly preferred.
\n- Familiarity with GRC platforms such as Archer, MetricStream, or ServiceNow GRC a plus.
\n- Exposure to fraud analytics, automation, AI/ML tools, or innovation programs preferred.
\n- Professional certifications such as CFE, CRISC, CAMS, CIA, or similar desired.
\n- Proficiency in Microsoft Office Suite products.
\n- Effective communication skills across all audience levels.
\n- Ability and flexibility to travel to HQ for business meetings as requested.
\n
\n
\n
First Entertainment Credit Union is looking for a GRC Fraud Analyst who resides within Enterprise Risk Management (ERM) and provides independent second-line oversight of enterprise fraud risk across products, channels, technologies, and third-party relationships.
\n
\n
The GRC Fraud Analyst partners closely with Fraud Operations, Compliance, Technology, Innovation, Legal, and Business Leaders to ensure fraud risks are identified, assessed, monitored, and governed within the organization’s risk appetite. This position also supports responsible innovation, data-driven risk practices, and forward-looking fraud risk management aligned with regulatory expectations.
\n
\n
This is a full-time opportunity reporting to the VP, ERM. Candidates must reside within Arizona, California, Colorado, Florida, Georgia, Idaho, Nevada, New Mexico, New Mexico, Ohio, Texas, and Washington to be considered. Candidates who reside within the Los Angeles county are expected to work with our hybrid work model. Depending on the location, the targeted salary for someone in the state of California is between $90k ~$110k.
\n
\n
Responsibilities
\n
\n
Enterprise Fraud Risk Oversight (Second Line)
\n
\n- Provide independent ERM oversight of fraud risk across all business lines and delivery channels.
\n- Develop, maintain, and refresh enterprise fraud risk assessments, scenarios, and typologies.
\n- Map fraud risks to products, processes, technologies, and third-party relationships.
\n- Align fraud risk ratings with enterprise risk appetite statements, tolerances, and limits.
\n
\n
Governance, Controls & Issue Management
\n
\n- Assess the design and effectiveness of fraud prevention and detection controls.
\n- Support and challenge first-line Fraud Operations through RCSAs, control reviews, and issue validation.
\n- Track fraud-related issues, action plans, and remediation through closure.
\n- Contribute to fraud-related policies, standards, procedures, and governance documentation.
\n
\n
Innovation, Analytics & Emerging Risk
\n
\n- Leverage data analytics, dashboards, and key risk indicators (KRIs) to identify trends and emerging fraud risks.
\n- Support fraud risk considerations for innovation initiatives, including advanced monitoring, rule optimization, behavioral analytics, and AI/ML-enabled fraud controls.
\n- Conduct horizon scanning for new fraud typologies related to digital banking, payments, fintech partnerships, and evolving customer behavior.
\n- Partner with Technology and Innovation teams to assess fraud risk impacts of new products, platforms, and integrations.
\n
\n
Monitoring, Reporting & Board Communication
\n
\n- Prepare executive-level and board-ready fraud risk reporting.
\n- Monitor fraud losses, near misses, KRIs, and control effectiveness.
\n- Provide risk-based insights on residual risk, trends, concentrations, and forward-looking exposure.
\n- Support enterprise risk committees, working groups, and governance forums.
\n
\n
Regulatory & Exam Readiness
\n
\n- Support regulatory exams, internal audits, and independent reviews related to fraud risk management.
\n- Ensure fraud risk oversight aligns with applicable laws, regulations, and supervisory guidance, including Reg E, NACHA, UCC, GLBA, BSA/AML, and NCUA/OCC expectations.
\n- Assist in drafting management responses and remediation plans for fraud-related findings.
\n
\n
Cross-Functional Collaboration
\n
\n- Partner with Fraud Operations, Compliance, Cybersecurity, Legal, Internal Audit, and Business Leaders
\n- Support third-party and vendor fraud risk assessments.
\n- Serve as an ERM advisor on fraud risk for strategic initiatives and innovation programs.
\n
\n
\n
At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.
\n
\n
\n
Requirements
\n
\n
\n- Bachelor’s degree in Risk Management, Finance, Business, Data Analytics, or a related field.
\n- 3–7 years of experience in fraud risk, ERM, GRC, compliance, audit, or financial crime.
\n- Strong understanding of fraud typologies, risk assessment methodologies, and internal control frameworks.
\n- Experience preparing risk assessments, issue management documentation, and senior management reporting.
\n- Experience in banking, credit unions, fintech, or other regulated financial institutions highly preferred.
\n- Familiarity with GRC platforms such as Archer, MetricStream, or ServiceNow GRC a plus.
\n- Exposure to fraud analytics, automation, AI/ML tools, or innovation programs preferred.
\n- Professional certifications such as CFE, CRISC, CAMS, CIA, or similar desired.
\n- Proficiency in Microsoft Office Suite products.
\n- Effective communication skills across all audience levels.
\n- Ability and flexibility to travel to HQ for business meetings as requested.
\n
\n
Overview
\n
\nFirst Entertainment Credit Union is looking for a Member Experience Representative who will be responsible for providing exceptional member service through various communication channels. The ideal candidate should be knowledgeable in all areas within the credit union, well versed in digital self-services such as online banking, BillPay, Zelle, and chats. The Member Experience Representative will focus on building relationships with members and identifying opportunities to refer credit union products and services.
\n
\nThis is a remote, temporary position reporting to the Associate Manager, Member Experience Center. Candidates must reside in Arizona, Georgia, or Texas to be considered. For pay transparency purposes, the target pay iis between $21 to $25 per hour.
\n
\nResponsibilities
\n
\n· Build relationships with members and identify opportunities to refer credit union products and services.
\n· Provide exceptional member service to all members of the credit union through various communication channels, including calls, chats, secured messaging, and other tasks within the department. Focus on educating members on digital self-serve options to create the best member experience possible.
\n· Assist members with inquiries regarding their accounts, products, and services, and navigating through online banking and other digital services.
\n· Resolve member issues and concerns, including fraud prevention and operations-related items, in a timely and effective manner, including those related to digital services.
\n· Accurately and efficiently process member transactions, including those conducted through online banking and other digital channels.
\n· Ensure compliance with all credit union policies and procedures, including those related to online banking and other digital services.
\n· Actively promote credit union products and services to members, including those related to online banking and other digital self-serve options.
\n· Participate in ongoing training to stay current with credit union products and services, including those related to digital services and product referrals.
\n· Perform other duties as assigned.
\n
\nAt First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [ Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.
\n
\nRequirements
\n
\n· High school graduate or equivalent. Work-related experience or related college degree preferred.
\n· A minimum of 2 years of work-related experience in a full-service financial institution or experience in a related position in a related field. Prefer at least two years supervisory or lead employee experience.
\n· knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements.
\n· Working knowledge of regulations applicable to essential responsibilities.
\n· Effective communication skills across all levels of audience.
\n· Knowledge of MS Office products (Word, Excel, Outlook), and Symitar for Windows (Episys).
","id":"44355a65-9553-48ee-8a20-5697ac5fad18","lists":[],"text":"Member Experience Representative (Temporary Leave Coverage)","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Overview
\n
\nFirst Entertainment Credit Union is looking for a Member Experience Representative who will be responsible for providing exceptional member service through various communication channels. The ideal candidate should be knowledgeable in all areas within the credit union, well versed in digital self-services such as online banking, BillPay, Zelle, and chats. The Member Experience Representative will focus on building relationships with members and identifying opportunities to refer credit union products and services.
\n
\nThis is a remote, temporary position reporting to the Associate Manager, Member Experience Center. Candidates must reside in Arizona, Georgia, or Texas to be considered. For pay transparency purposes, the target pay iis between $21 to $25 per hour.
\n
\nResponsibilities
\n
\n· Build relationships with members and identify opportunities to refer credit union products and services.
\n· Provide exceptional member service to all members of the credit union through various communication channels, including calls, chats, secured messaging, and other tasks within the department. Focus on educating members on digital self-serve options to create the best member experience possible.
\n· Assist members with inquiries regarding their accounts, products, and services, and navigating through online banking and other digital services.
\n· Resolve member issues and concerns, including fraud prevention and operations-related items, in a timely and effective manner, including those related to digital services.
\n· Accurately and efficiently process member transactions, including those conducted through online banking and other digital channels.
\n· Ensure compliance with all credit union policies and procedures, including those related to online banking and other digital services.
\n· Actively promote credit union products and services to members, including those related to online banking and other digital self-serve options.
\n· Participate in ongoing training to stay current with credit union products and services, including those related to digital services and product referrals.
\n· Perform other duties as assigned.
\n
\nAt First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [ Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.
\n
\nRequirements
\n
\n· High school graduate or equivalent. Work-related experience or related college degree preferred.
\n· A minimum of 2 years of work-related experience in a full-service financial institution or experience in a related position in a related field. Prefer at least two years supervisory or lead employee experience.
\n· knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements.
\n· Working knowledge of regulations applicable to essential responsibilities.
\n· Effective communication skills across all levels of audience.
\n· Knowledge of MS Office products (Word, Excel, Outlook), and Symitar for Windows (Episys).
","descriptionBodyPlain":"Overview\n \nFirst Entertainment Credit Union is looking for a Member Experience Representative who will be responsible for providing exceptional member service through various communication channels. The ideal candidate should be knowledgeable in all areas within the credit union, well versed in digital self-services such as online banking, BillPay, Zelle, and chats. The Member Experience Representative will focus on building relationships with members and identifying opportunities to refer credit union products and services.\n \nThis is a remote, temporary position reporting to the Associate Manager, Member Experience Center. Candidates must reside in Arizona, Georgia, or Texas to be considered. For pay transparency purposes, the target pay iis between $21 to $25 per hour.\n \nResponsibilities \n \n· Build relationships with members and identify opportunities to refer credit union products and services.\n· Provide exceptional member service to all members of the credit union through various communication channels, including calls, chats, secured messaging, and other tasks within the department. Focus on educating members on digital self-serve options to create the best member experience possible.\n· Assist members with inquiries regarding their accounts, products, and services, and navigating through online banking and other digital services.\n· Resolve member issues and concerns, including fraud prevention and operations-related items, in a timely and effective manner, including those related to digital services.\n· Accurately and efficiently process member transactions, including those conducted through online banking and other digital channels.\n· Ensure compliance with all credit union policies and procedures, including those related to online banking and other digital services.\n· Actively promote credit union products and services to members, including those related to online banking and other digital self-serve options.\n· Participate in ongoing training to stay current with credit union products and services, including those related to digital services and product referrals.\n· Perform other duties as assigned.\n \nAt First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [ Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.\n \nRequirements\n \n· High school graduate or equivalent. Work-related experience or related college degree preferred.\n· A minimum of 2 years of work-related experience in a full-service financial institution or experience in a related position in a related field. Prefer at least two years supervisory or lead employee experience.\n· knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements.\n· Working knowledge of regulations applicable to essential responsibilities. \n· Effective communication skills across all levels of audience.\n· Knowledge of MS Office products (Word, Excel, Outlook), and Symitar for Windows (Episys).\n","hostedUrl":"https://jobs.lever.co/firstent/44355a65-9553-48ee-8a20-5697ac5fad18","applyUrl":"https://jobs.lever.co/firstent/44355a65-9553-48ee-8a20-5697ac5fad18/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"First Entertainment Credit Union","location":"Remote","team":"Business Development","allLocations":["Remote"]},"createdAt":1781584583425,"descriptionPlain":"First Entertainment Credit Union is seeking an experienced, proactive, and highly motivated Mortgage Originator (Self – Source) to join our Real Estate Lending team. This is a critical growth role for a licensed mortgage professional with a proven ability to generate business independently through a book of business, referral partnerships, and community engagement.\nAs a Mortgage Originator, you will be responsible for developing and managing a robust pipeline of mortgage loan applications through self-directed, outside sales activities. You will serve as a trusted advisor to prospective members, guiding them through mortgage solutions aligned with their financial goals. \nReporting to the Director, Community Sales, Mortgage Originators will be expected to originate and manage a full pipeline with minimal lead support (90% self-source and 10% internal leads). The targeted pay for this role in California is $36,000 plus commissions.\nThis is a field-based role – Mortgage Originators are expected to spend the majority of their time out of the office, meeting with clients and prospects face-to-face. You will not be assigned any office or working space within any credit union location and cannot perform any substantial amount of work from any home office. This role is supported by staff to manage in-bound calls and perform administrative functions allowing Mortgage Originators to solely focus on obtaining referrals and new prospects. \nResponsibilities \nProactively generate residential mortgage business through outside sales/self-sourced activities such as open houses, referral networks, community events, and business-to-business outreach. \nCultivate, manage, and deepen relationships with realtors, builders, attorneys, financial advisors, CPAs, Select Employer Groups (SEGs) and other Centers of Influence (COIs) to drive consistent referral activity.\nProvide high-touch service throughout the mortgage process, from application through closing, including pre-underwriting analysis, submission, and follow-up. \nMeet with members and prospects to assess needs, advise on loan options, and collect documentation. Meetings will primarily be conducted in person. Any telephonic and/or videoconferencing meetings are expected to be occasional and should not take any significant amount of working time. \nMaintain strong knowledge of current mortgage guidelines, investor policies, pricing, compliance requirements (RESPA, Reg Z, TRID, etc.), and the credit union's products and services.\nHost and participate in educational seminars, webinars, and community-facing events to promote First Entertainment Credit Union’s lending services, solicit referrals, and generate new residential mortgage business.\nMaintain a detailed pipeline report and ensure clear, consistent communication with all stakeholders throughout the loan process. \nQualifications\nBachelor’s degree preferred, high school diploma or equivalent required.\nMinimum three (3) years of recent experience in mortgage lending with 80% or more of production self-sourced.\nProven track record of consistently meeting or exceeding mortgage production goals through outside sales and self-sourced strategies.\nActive NMLS license in good standing, and compliant with S.A.F.E. Act and Regulation Z requirements.\nStrong working knowledge of residential loan products, underwriting guidelines, and compliance regulations.\nProficiency with loan origination systems (LOS), preferably Encompass 360.\nExcellent verbal and written communication skills with the ability to explain complex financial concepts clearly and effectively.\nStrong networking skills and comfort presenting to small and large groups.\nHigh level of integrity and ability to build trust quickly with clients and partners.\nFlexibility to work evenings and weekends as needed to attend client appointments and events.\nReliable means of transportation and willingness to spend time traveling with a majority of working hours in face-to-face meetings.\n \n","description":"\n
First Entertainment Credit Union is seeking an experienced, proactive, and highly motivated Mortgage Originator (Self – Source) to join our Real Estate Lending team. This is a critical growth role for a licensed mortgage professional with a proven ability to generate business independently through a book of business, referral partnerships, and community engagement.
\n
As a Mortgage Originator, you will be responsible for developing and managing a robust pipeline of mortgage loan applications through self-directed, outside sales activities. You will serve as a trusted advisor to prospective members, guiding them through mortgage solutions aligned with their financial goals.
\n
Reporting to the Director, Community Sales, Mortgage Originators will be expected to originate and manage a full pipeline with minimal lead support (90% self-source and 10% internal leads). The targeted pay for this role in California is $36,000 plus commissions.
\n
This is a field-based role – Mortgage Originators are expected to spend the majority of their time out of the office, meeting with clients and prospects face-to-face. You will not be assigned any office or working space within any credit union location and cannot perform any substantial amount of work from any home office. This role is supported by staff to manage in-bound calls and perform administrative functions allowing Mortgage Originators to solely focus on obtaining referrals and new prospects.
\n
Responsibilities
\n
\n- Proactively generate residential mortgage business through outside sales/self-sourced activities such as open houses, referral networks, community events, and business-to-business outreach.
\n- Cultivate, manage, and deepen relationships with realtors, builders, attorneys, financial advisors, CPAs, Select Employer Groups (SEGs) and other Centers of Influence (COIs) to drive consistent referral activity.
\n- Provide high-touch service throughout the mortgage process, from application through closing, including pre-underwriting analysis, submission, and follow-up.
\n- Meet with members and prospects to assess needs, advise on loan options, and collect documentation. Meetings will primarily be conducted in person. Any telephonic and/or videoconferencing meetings are expected to be occasional and should not take any significant amount of working time.
\n- Maintain strong knowledge of current mortgage guidelines, investor policies, pricing, compliance requirements (RESPA, Reg Z, TRID, etc.), and the credit union's products and services.
\n- Host and participate in educational seminars, webinars, and community-facing events to promote First Entertainment Credit Union’s lending services, solicit referrals, and generate new residential mortgage business.
\n- Maintain a detailed pipeline report and ensure clear, consistent communication with all stakeholders throughout the loan process.
\n
\n
Qualifications
\n
\n- Bachelor’s degree preferred, high school diploma or equivalent required.
\n- Minimum three (3) years of recent experience in mortgage lending with 80% or more of production self-sourced.
\n- Proven track record of consistently meeting or exceeding mortgage production goals through outside sales and self-sourced strategies.
\n- Active NMLS license in good standing, and compliant with S.A.F.E. Act and Regulation Z requirements.
\n- Strong working knowledge of residential loan products, underwriting guidelines, and compliance regulations.
\n- Proficiency with loan origination systems (LOS), preferably Encompass 360.
\n- Excellent verbal and written communication skills with the ability to explain complex financial concepts clearly and effectively.
\n- Strong networking skills and comfort presenting to small and large groups.
\n- High level of integrity and ability to build trust quickly with clients and partners.
\n- Flexibility to work evenings and weekends as needed to attend client appointments and events.
\n- Reliable means of transportation and willingness to spend time traveling with a majority of working hours in face-to-face meetings.
\n
\n
","id":"2a58df79-a68b-4324-af32-2000cbaa10f6","lists":[],"text":"Mortgage Loan Originator (Self-Source)","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"\n
First Entertainment Credit Union is seeking an experienced, proactive, and highly motivated Mortgage Originator (Self – Source) to join our Real Estate Lending team. This is a critical growth role for a licensed mortgage professional with a proven ability to generate business independently through a book of business, referral partnerships, and community engagement.
\n
As a Mortgage Originator, you will be responsible for developing and managing a robust pipeline of mortgage loan applications through self-directed, outside sales activities. You will serve as a trusted advisor to prospective members, guiding them through mortgage solutions aligned with their financial goals.
\n
Reporting to the Director, Community Sales, Mortgage Originators will be expected to originate and manage a full pipeline with minimal lead support (90% self-source and 10% internal leads). The targeted pay for this role in California is $36,000 plus commissions.
\n
This is a field-based role – Mortgage Originators are expected to spend the majority of their time out of the office, meeting with clients and prospects face-to-face. You will not be assigned any office or working space within any credit union location and cannot perform any substantial amount of work from any home office. This role is supported by staff to manage in-bound calls and perform administrative functions allowing Mortgage Originators to solely focus on obtaining referrals and new prospects.
\n
Responsibilities
\n
\n- Proactively generate residential mortgage business through outside sales/self-sourced activities such as open houses, referral networks, community events, and business-to-business outreach.
\n- Cultivate, manage, and deepen relationships with realtors, builders, attorneys, financial advisors, CPAs, Select Employer Groups (SEGs) and other Centers of Influence (COIs) to drive consistent referral activity.
\n- Provide high-touch service throughout the mortgage process, from application through closing, including pre-underwriting analysis, submission, and follow-up.
\n- Meet with members and prospects to assess needs, advise on loan options, and collect documentation. Meetings will primarily be conducted in person. Any telephonic and/or videoconferencing meetings are expected to be occasional and should not take any significant amount of working time.
\n- Maintain strong knowledge of current mortgage guidelines, investor policies, pricing, compliance requirements (RESPA, Reg Z, TRID, etc.), and the credit union's products and services.
\n- Host and participate in educational seminars, webinars, and community-facing events to promote First Entertainment Credit Union’s lending services, solicit referrals, and generate new residential mortgage business.
\n- Maintain a detailed pipeline report and ensure clear, consistent communication with all stakeholders throughout the loan process.
\n
\n
Qualifications
\n
\n- Bachelor’s degree preferred, high school diploma or equivalent required.
\n- Minimum three (3) years of recent experience in mortgage lending with 80% or more of production self-sourced.
\n- Proven track record of consistently meeting or exceeding mortgage production goals through outside sales and self-sourced strategies.
\n- Active NMLS license in good standing, and compliant with S.A.F.E. Act and Regulation Z requirements.
\n- Strong working knowledge of residential loan products, underwriting guidelines, and compliance regulations.
\n- Proficiency with loan origination systems (LOS), preferably Encompass 360.
\n- Excellent verbal and written communication skills with the ability to explain complex financial concepts clearly and effectively.
\n- Strong networking skills and comfort presenting to small and large groups.
\n- High level of integrity and ability to build trust quickly with clients and partners.
\n- Flexibility to work evenings and weekends as needed to attend client appointments and events.
\n- Reliable means of transportation and willingness to spend time traveling with a majority of working hours in face-to-face meetings.
\n
\n
","descriptionBodyPlain":"First Entertainment Credit Union is seeking an experienced, proactive, and highly motivated Mortgage Originator (Self – Source) to join our Real Estate Lending team. This is a critical growth role for a licensed mortgage professional with a proven ability to generate business independently through a book of business, referral partnerships, and community engagement.\nAs a Mortgage Originator, you will be responsible for developing and managing a robust pipeline of mortgage loan applications through self-directed, outside sales activities. You will serve as a trusted advisor to prospective members, guiding them through mortgage solutions aligned with their financial goals. \nReporting to the Director, Community Sales, Mortgage Originators will be expected to originate and manage a full pipeline with minimal lead support (90% self-source and 10% internal leads). The targeted pay for this role in California is $36,000 plus commissions.\nThis is a field-based role – Mortgage Originators are expected to spend the majority of their time out of the office, meeting with clients and prospects face-to-face. You will not be assigned any office or working space within any credit union location and cannot perform any substantial amount of work from any home office. This role is supported by staff to manage in-bound calls and perform administrative functions allowing Mortgage Originators to solely focus on obtaining referrals and new prospects. \nResponsibilities \nProactively generate residential mortgage business through outside sales/self-sourced activities such as open houses, referral networks, community events, and business-to-business outreach. \nCultivate, manage, and deepen relationships with realtors, builders, attorneys, financial advisors, CPAs, Select Employer Groups (SEGs) and other Centers of Influence (COIs) to drive consistent referral activity.\nProvide high-touch service throughout the mortgage process, from application through closing, including pre-underwriting analysis, submission, and follow-up. \nMeet with members and prospects to assess needs, advise on loan options, and collect documentation. Meetings will primarily be conducted in person. Any telephonic and/or videoconferencing meetings are expected to be occasional and should not take any significant amount of working time. \nMaintain strong knowledge of current mortgage guidelines, investor policies, pricing, compliance requirements (RESPA, Reg Z, TRID, etc.), and the credit union's products and services.\nHost and participate in educational seminars, webinars, and community-facing events to promote First Entertainment Credit Union’s lending services, solicit referrals, and generate new residential mortgage business.\nMaintain a detailed pipeline report and ensure clear, consistent communication with all stakeholders throughout the loan process. \nQualifications\nBachelor’s degree preferred, high school diploma or equivalent required.\nMinimum three (3) years of recent experience in mortgage lending with 80% or more of production self-sourced.\nProven track record of consistently meeting or exceeding mortgage production goals through outside sales and self-sourced strategies.\nActive NMLS license in good standing, and compliant with S.A.F.E. Act and Regulation Z requirements.\nStrong working knowledge of residential loan products, underwriting guidelines, and compliance regulations.\nProficiency with loan origination systems (LOS), preferably Encompass 360.\nExcellent verbal and written communication skills with the ability to explain complex financial concepts clearly and effectively.\nStrong networking skills and comfort presenting to small and large groups.\nHigh level of integrity and ability to build trust quickly with clients and partners.\nFlexibility to work evenings and weekends as needed to attend client appointments and events.\nReliable means of transportation and willingness to spend time traveling with a majority of working hours in face-to-face meetings.\n \n","hostedUrl":"https://jobs.lever.co/firstent/2a58df79-a68b-4324-af32-2000cbaa10f6","applyUrl":"https://jobs.lever.co/firstent/2a58df79-a68b-4324-af32-2000cbaa10f6/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"First Entertainment Credit Union","location":"Hollywood, CA","team":"Risk Management","allLocations":["Hollywood, CA"]},"createdAt":1777935480437,"descriptionPlain":"First Entertainment Credit Union is looking for a Sr. GRC Analyst who will play a critical role in Continuous Improvement, Management Self-Identification & Policies. The role supports the Director in executing enterprise-wide programs that enhance risk ownership, facilitate risk self-identification, and advance control maturity throughout the organization. \n \nThe Sr. GRC Analyst assists in the implementation and ongoing improvement of GRC frameworks, including risk and control self-assessments (RCSAs), policy and procedure governance, issue management, and initiatives to strengthen risk culture. The Sr. Analyst works closely with business units to gather data, monitor program effectiveness, and ensure that policies and procedures are kept current and aligned with organizational goals.\n \nThis is a full-time, hybrid opportunity in our Los Angeles office and reporting to the VP, ERM. The targeted pay in California is between $80,000 to $100,000.\n \nResponsibilities \n \nSupport continuous improvement of GRC programs and ensure alignment with ERM strategy.\nContribute to the development and maintenance of standardized GRC methodologies, templates, and documentation.\nIdentify opportunities to streamline or automate risk and control activities.\nSupport the risk self‑identification process and annual RCSA program through data collection and preparation.\nPartner with first‑line teams to document risks, controls, and issues accurately.\nContribute to policy and procedure updates to ensure accuracy and regulatory alignment.\nAnalyze lessons learned from issues, audits, and events to strengthen GRC practices.\nOversee the issue‑management lifecycle for risk, audit and compliance findings, ensuring strong root‑cause analysis, effective corrective actions, and timely remediation.\nTranslate incidents, losses, and near‑misses into actionable control enhancements.\nMonitor KRIs and control metrics, providing insights into residual risk and emerging trends.\nDevelop executive and board‑level reporting on GRC maturity, RCSA results, issue trends, and overall risk posture.\nSupport enterprise risk committees and governance forums with data‑driven insights and recommendations.\nServe as second‑line lead for regulatory exams/audits and maintain exam‑ready documentation.\nMaintain exam‑ready documentation and ensure alignment with supervisory expectations (e.g., NCUA, OCC, Federal Reserve).\nAt First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.\n \nRequirements\n \nBachelor’s degree in business, finance, risk management, or a related field; advanced degree or relevant certifications (e.g., CRMA, CISA, or similar) preferred.\nMinimum of 3-5 years’ experience in governance, risk, and compliance (GRC) or enterprise risk management roles.\nStrong analytical skills with demonstrated ability to interpret data, identify trends, and support process improvement initiatives.\nExperience with risk and control self-assessment (RCSA), policy governance, and issue management processes.\nExcellent written and verbal communication skills, with the ability to collaborate effectively across business units.\nAbility to manage multiple priorities, adapt to changing requirements, and work independently or as part of a team.\nExperience in a regulated industry such as financial services is highly desirable. \nFamiliarity with advanced data analytics or automation tools to support GRC initiatives is a plus. \nDemonstrated success in leading cross-functional projects or process improvement efforts, as well as strong project management skills, is preferred.\nProficiency in GRC software tools and Microsoft Office Suite.\n","description":"\n
First Entertainment Credit Union is looking for a Sr. GRC Analyst who will play a critical role in Continuous Improvement, Management Self-Identification & Policies. The role supports the Director in executing enterprise-wide programs that enhance risk ownership, facilitate risk self-identification, and advance control maturity throughout the organization.
\n
\n
The Sr. GRC Analyst assists in the implementation and ongoing improvement of GRC frameworks, including risk and control self-assessments (RCSAs), policy and procedure governance, issue management, and initiatives to strengthen risk culture. The Sr. Analyst works closely with business units to gather data, monitor program effectiveness, and ensure that policies and procedures are kept current and aligned with organizational goals.
\n
\n
This is a full-time, hybrid opportunity in our Los Angeles office and reporting to the VP, ERM. The targeted pay in California is between $80,000 to $100,000.
\n
\n
Responsibilities
\n
\n
\n- Support continuous improvement of GRC programs and ensure alignment with ERM strategy.
\n- Contribute to the development and maintenance of standardized GRC methodologies, templates, and documentation.
\n- Identify opportunities to streamline or automate risk and control activities.
\n- Support the risk self‑identification process and annual RCSA program through data collection and preparation.
\n- Partner with first‑line teams to document risks, controls, and issues accurately.
\n- Contribute to policy and procedure updates to ensure accuracy and regulatory alignment.
\n- Analyze lessons learned from issues, audits, and events to strengthen GRC practices.
\n- Oversee the issue‑management lifecycle for risk, audit and compliance findings, ensuring strong root‑cause analysis, effective corrective actions, and timely remediation.
\n- Translate incidents, losses, and near‑misses into actionable control enhancements.
\n- Monitor KRIs and control metrics, providing insights into residual risk and emerging trends.
\n- Develop executive and board‑level reporting on GRC maturity, RCSA results, issue trends, and overall risk posture.
\n- Support enterprise risk committees and governance forums with data‑driven insights and recommendations.
\n- Serve as second‑line lead for regulatory exams/audits and maintain exam‑ready documentation.
\n- Maintain exam‑ready documentation and ensure alignment with supervisory expectations (e.g., NCUA, OCC, Federal Reserve).
\n
\n
At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.
\n
\n
Requirements
\n
\n
\n- Bachelor’s degree in business, finance, risk management, or a related field; advanced degree or relevant certifications (e.g., CRMA, CISA, or similar) preferred.
\n- Minimum of 3-5 years’ experience in governance, risk, and compliance (GRC) or enterprise risk management roles.
\n- Strong analytical skills with demonstrated ability to interpret data, identify trends, and support process improvement initiatives.
\n- Experience with risk and control self-assessment (RCSA), policy governance, and issue management processes.
\n- Excellent written and verbal communication skills, with the ability to collaborate effectively across business units.
\n- Ability to manage multiple priorities, adapt to changing requirements, and work independently or as part of a team.
\n- Experience in a regulated industry such as financial services is highly desirable.
\n- Familiarity with advanced data analytics or automation tools to support GRC initiatives is a plus.
\n- Demonstrated success in leading cross-functional projects or process improvement efforts, as well as strong project management skills, is preferred.
\n- Proficiency in GRC software tools and Microsoft Office Suite.
\n
\n
\n
First Entertainment Credit Union is looking for a Sr. GRC Analyst who will play a critical role in Continuous Improvement, Management Self-Identification & Policies. The role supports the Director in executing enterprise-wide programs that enhance risk ownership, facilitate risk self-identification, and advance control maturity throughout the organization.
\n
\n
The Sr. GRC Analyst assists in the implementation and ongoing improvement of GRC frameworks, including risk and control self-assessments (RCSAs), policy and procedure governance, issue management, and initiatives to strengthen risk culture. The Sr. Analyst works closely with business units to gather data, monitor program effectiveness, and ensure that policies and procedures are kept current and aligned with organizational goals.
\n
\n
This is a full-time, hybrid opportunity in our Los Angeles office and reporting to the VP, ERM. The targeted pay in California is between $80,000 to $100,000.
\n
\n
Responsibilities
\n
\n
\n- Support continuous improvement of GRC programs and ensure alignment with ERM strategy.
\n- Contribute to the development and maintenance of standardized GRC methodologies, templates, and documentation.
\n- Identify opportunities to streamline or automate risk and control activities.
\n- Support the risk self‑identification process and annual RCSA program through data collection and preparation.
\n- Partner with first‑line teams to document risks, controls, and issues accurately.
\n- Contribute to policy and procedure updates to ensure accuracy and regulatory alignment.
\n- Analyze lessons learned from issues, audits, and events to strengthen GRC practices.
\n- Oversee the issue‑management lifecycle for risk, audit and compliance findings, ensuring strong root‑cause analysis, effective corrective actions, and timely remediation.
\n- Translate incidents, losses, and near‑misses into actionable control enhancements.
\n- Monitor KRIs and control metrics, providing insights into residual risk and emerging trends.
\n- Develop executive and board‑level reporting on GRC maturity, RCSA results, issue trends, and overall risk posture.
\n- Support enterprise risk committees and governance forums with data‑driven insights and recommendations.
\n- Serve as second‑line lead for regulatory exams/audits and maintain exam‑ready documentation.
\n- Maintain exam‑ready documentation and ensure alignment with supervisory expectations (e.g., NCUA, OCC, Federal Reserve).
\n
\n
At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.
\n
\n
Requirements
\n
\n
\n- Bachelor’s degree in business, finance, risk management, or a related field; advanced degree or relevant certifications (e.g., CRMA, CISA, or similar) preferred.
\n- Minimum of 3-5 years’ experience in governance, risk, and compliance (GRC) or enterprise risk management roles.
\n- Strong analytical skills with demonstrated ability to interpret data, identify trends, and support process improvement initiatives.
\n- Experience with risk and control self-assessment (RCSA), policy governance, and issue management processes.
\n- Excellent written and verbal communication skills, with the ability to collaborate effectively across business units.
\n- Ability to manage multiple priorities, adapt to changing requirements, and work independently or as part of a team.
\n- Experience in a regulated industry such as financial services is highly desirable.
\n- Familiarity with advanced data analytics or automation tools to support GRC initiatives is a plus.
\n- Demonstrated success in leading cross-functional projects or process improvement efforts, as well as strong project management skills, is preferred.
\n- Proficiency in GRC software tools and Microsoft Office Suite.
\n
\n
First Entertainment is looking for a seasoned Technical Writer who will be responsible for developing, maintaining, and enhancing policy, procedure, and member-facing disclosure documentation to ensure clarity, consistency, and compliance with regulatory requirements under very tight timelines. The Technical Writer will partner with business, compliance, legal, and operations stakeholders to translate complex financial and regulatory concepts into clear, actionable, and consumer-friendly content.
\nThis is a temporary, full-time, remote-compatible opportunity and is expected to last at least 2 months, subject to extension. Candidates must reside within Arizona, California, Colorado, Florida, Georgia, Idaho, Nevada, New Mexico, New Mexico, Ohio, Texas, and Washington to be considered. The target pay range for this position is $35–$42 per hour, depending on the candidate’s experience, qualifications, and location.
\nResponsibilities
\n\n- Draft, edit, and maintain policies, procedures, and regulatory disclosures (e.g., member agreements, compliance notices, operational procedures).
\n- Ensure all documentation aligns with regulatory, legal, and internal governance standards (e.g., NCUA, CFPB, state/federal requirements).
\n- Translate complex regulatory and operational requirements into clear, concise, user-friendly language.
\n- Partner with compliance, legal, risk, and business units to gather requirements and validate accuracy.
\n- Conduct gap analysis and document reviews to identify outdated or inconsistent documentation.
\n- Manage document lifecycle including version control, approvals, updates, and publication.
\n- Support policy governance processes, including change management and communication.
\n- Maintain centralized repositories ensuring accessibility and audit readiness.
\n
\n
\nRequirements
\n\n- Bachelor’s degree in English, Communications, Business, or related field (or equivalent experience).
\n- 3–7+ years of technical writing experience, preferably in financial services.
\n- Strong knowledge of banking regulations, compliance, and disclosure requirements.
\n- Excellent writing, editing, and document management skills.
\n- Experience working with cross-functional stakeholders.
\n- Proficiency in MS Office, SharePoint, and documentation tools.
\n
\n\n- Experience in banking or credit union operations highly preferred.
\n- Familiarity with ERM, GRC, or policy governance frameworks.
\n- Exposure to consumer disclosures (e.g., Reg E, Reg Z, Truth-in-Savings) highly preferred.
\n
","id":"6957802f-6c7c-4db3-ac50-514aa23f7121","lists":[],"text":"Technical Writer (Policies, Procedures & Disclosures)","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"First Entertainment is looking for a seasoned Technical Writer who will be responsible for developing, maintaining, and enhancing policy, procedure, and member-facing disclosure documentation to ensure clarity, consistency, and compliance with regulatory requirements under very tight timelines. The Technical Writer will partner with business, compliance, legal, and operations stakeholders to translate complex financial and regulatory concepts into clear, actionable, and consumer-friendly content.
\nThis is a temporary, full-time, remote-compatible opportunity and is expected to last at least 2 months, subject to extension. Candidates must reside within Arizona, California, Colorado, Florida, Georgia, Idaho, Nevada, New Mexico, New Mexico, Ohio, Texas, and Washington to be considered. The target pay range for this position is $35–$42 per hour, depending on the candidate’s experience, qualifications, and location.
\nResponsibilities
\n\n- Draft, edit, and maintain policies, procedures, and regulatory disclosures (e.g., member agreements, compliance notices, operational procedures).
\n- Ensure all documentation aligns with regulatory, legal, and internal governance standards (e.g., NCUA, CFPB, state/federal requirements).
\n- Translate complex regulatory and operational requirements into clear, concise, user-friendly language.
\n- Partner with compliance, legal, risk, and business units to gather requirements and validate accuracy.
\n- Conduct gap analysis and document reviews to identify outdated or inconsistent documentation.
\n- Manage document lifecycle including version control, approvals, updates, and publication.
\n- Support policy governance processes, including change management and communication.
\n- Maintain centralized repositories ensuring accessibility and audit readiness.
\n
\n
\nRequirements
\n\n- Bachelor’s degree in English, Communications, Business, or related field (or equivalent experience).
\n- 3–7+ years of technical writing experience, preferably in financial services.
\n- Strong knowledge of banking regulations, compliance, and disclosure requirements.
\n- Excellent writing, editing, and document management skills.
\n- Experience working with cross-functional stakeholders.
\n- Proficiency in MS Office, SharePoint, and documentation tools.
\n
\n\n- Experience in banking or credit union operations highly preferred.
\n- Familiarity with ERM, GRC, or policy governance frameworks.
\n- Exposure to consumer disclosures (e.g., Reg E, Reg Z, Truth-in-Savings) highly preferred.
\n
","descriptionBodyPlain":"First Entertainment is looking for a seasoned Technical Writer who will be responsible for developing, maintaining, and enhancing policy, procedure, and member-facing disclosure documentation to ensure clarity, consistency, and compliance with regulatory requirements under very tight timelines. The Technical Writer will partner with business, compliance, legal, and operations stakeholders to translate complex financial and regulatory concepts into clear, actionable, and consumer-friendly content.\nThis is a temporary, full-time, remote-compatible opportunity and is expected to last at least 2 months, subject to extension. Candidates must reside within Arizona, California, Colorado, Florida, Georgia, Idaho, Nevada, New Mexico, New Mexico, Ohio, Texas, and Washington to be considered. The target pay range for this position is $35–$42 per hour, depending on the candidate’s experience, qualifications, and location.\nResponsibilities\nDraft, edit, and maintain policies, procedures, and regulatory disclosures (e.g., member agreements, compliance notices, operational procedures).\nEnsure all documentation aligns with regulatory, legal, and internal governance standards (e.g., NCUA, CFPB, state/federal requirements).\nTranslate complex regulatory and operational requirements into clear, concise, user-friendly language.\nPartner with compliance, legal, risk, and business units to gather requirements and validate accuracy.\nConduct gap analysis and document reviews to identify outdated or inconsistent documentation.\nManage document lifecycle including version control, approvals, updates, and publication.\nSupport policy governance processes, including change management and communication.\nMaintain centralized repositories ensuring accessibility and audit readiness.\n \nRequirements\nBachelor’s degree in English, Communications, Business, or related field (or equivalent experience).\n3–7+ years of technical writing experience, preferably in financial services.\nStrong knowledge of banking regulations, compliance, and disclosure requirements.\nExcellent writing, editing, and document management skills.\nExperience working with cross-functional stakeholders.\nProficiency in MS Office, SharePoint, and documentation tools.\nExperience in banking or credit union operations highly preferred.\nFamiliarity with ERM, GRC, or policy governance frameworks.\nExposure to consumer disclosures (e.g., Reg E, Reg Z, Truth-in-Savings) highly preferred.\n","hostedUrl":"https://jobs.lever.co/firstent/6957802f-6c7c-4db3-ac50-514aa23f7121","applyUrl":"https://jobs.lever.co/firstent/6957802f-6c7c-4db3-ac50-514aa23f7121/apply"}]