[{"additionalPlain":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Property Management","location":"New York, New York, United States","team":"Multifamily","allLocations":["New York, New York, United States"]},"createdAt":1776284033992,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY\nThe Assistant Property Manager supports the Property Manager in the day-to-day operations, and overall management of ESRT’s multifamily residential portfolio. This role works closely with the property management, leasing, and on-site teams to ensure exceptional resident satisfaction, operational efficiency, financial performance, and compliance with all applicable local, state, and federal regulations. The Assistant Property Manager serves as a key liaison between residents, building staff, vendors, and management, ensuring seamless communication, high service standards, and effective execution of building operations.\n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\n\n
The Assistant Property Manager supports the Property Manager in the day-to-day operations, and overall management of ESRT’s multifamily residential portfolio. This role works closely with the property management, leasing, and on-site teams to ensure exceptional resident satisfaction, operational efficiency, financial performance, and compliance with all applicable local, state, and federal regulations. The Assistant Property Manager serves as a key liaison between residents, building staff, vendors, and management, ensuring seamless communication, high service standards, and effective execution of building operations.
\n
PROPERTY FINANCIALS & PERFORMANCE:
\n\nResponsible for the overall financial performance of the property, including operating income, expenses, and NOI\nConduct monthly financial reviews comparing budget/forecast to actuals and report variances to senior management\nAssist in developing annual operating budgets, capital plans, and multi-year forecasts\nMonitor rent collections, arrears, concessions, and other revenue streams to ensure financial targets are met\nPartner with Property Manager on financial analysis and reporting\nOversee expense management, vendor costs, and operational efficiencies\n\nRESIDENT EXPERIENCE & LEASING:
\n\nEnsure a high level of resident satisfaction through proactive communication and responsive service\nOversee leasing performance, including occupancy, pricing strategy, conversion, and traffic metrics\nSupport leasing teams in driving traffic, managing leads, and executing renewals\nReview and approve resident communications, notices, and policies\nHandle escalated resident issues and ensure timely, solution-oriented resolution\nSupport community engagement initiatives to enhance resident retention\n\nTEAM LEADERSHIP & DEVELOPMENT:
\n\nLead, train, and develop on-site staff including leasing, maintenance, concierge, and administrative teams\nEstablish clear performance goals and hold team members accountable to service and operational standards\nParticipate in hiring, performance management, and employee development\nFoster a collaborative, service-oriented culture aligned with ESRT values\n\nOPERATIONS & BUILDING MANAGEMENT:
\n\nOversee daily building operations, ensuring cleanliness, safety, and functionality of all common areas and amenities\nConduct regular property inspections and ensure building standards are consistently met\nManage work order systems to ensure timely completion of maintenance requests\nEnsure compliance with building policies, house rules, and company procedures\nIdentify operational risks and implement solutions to mitigate them\n\nVENDOR & CONTRACT MANAGEMENT:
\n\nOversee third-party vendors and contractors, ensuring performance, cost control, and compliance\nManage contract negotiations, renewals, and vendor relationships\nEnsure all vendors maintain proper insurance and meet building requirements\nOversee service contracts for maintenance, cleaning, security, and specialty services\n\nCOMPLIANCE & RISK MANAGEMENT:
\n\nEnsure compliance with NYC housing regulations and agencies, including HPD, DOB, FDNY, and others\nOversee compliance with affordable housing programs such as Section 8 and CityPHEPS where applicable\nMaintain all building permits, certifications, and inspection records\nMaintain familiarity with NYC rent stabilization regulations and ensure compliance in leasing and renewals\nManage incident reporting, insurance claims, and risk mitigation strategies\nEnsure staff and vendors complete required safety training and certifications\n\nCONSTRUCTION & CAPITAL PROJECTS:
\n\nDevelop and execute capital improvement and renovation plans\nPartner with project management teams to oversee unit renovations and building upgrades\nMonitor project budgets, timelines, and quality of work\nEnsure all construction and alterations comply with building standards and local codes\n\nSTRATEGIC INIATIVES & REPORTING:
\n\nLead property-level initiatives aligned with portfolio and company goals\nProvide regular reporting to senior leadership on financial performance, operations, and resident metrics\nIdentify opportunities to improve efficiency, resident experience, and asset value\nParticipate in portfolio-wide initiatives and special projects\n"},{"text":"WHAT SUCCESS LOOKS LIKE","content":"\n\n
Strong financial performance and achievement of budget targets\nHigh occupancy, strong leasing performance, and resident retention\nExceptional resident satisfaction and service delivery\nWell-maintained, compliant, and efficiently operated properties\nHigh-performing, engaged, and accountable teams\nKPIs: property financial targets (NOI, budget adherence), occupancy & leasing performance, resident satisfaction and retention, and team performance & engagement\nAccurate and timely financial and operational reporting\nStrong execution and follow-through across property operations\nEffective partnership with Property Manager and on-site teams\n\n"},{"text":"REQUIRED SKILLS / ABILITIES","content":"\nStrong financial acumen with ability to analyze budgets, forecasts, and financial statements\nKnowledge of residential leasing, rent regulation, and property operations\nStrong leadership and team management skills\nExcellent communication and problem-solving abilities\nAbility to manage multiple priorities in a fast-paced environment\nWorking knowledge of building systems (mechanical, electrical, plumbing)\nProficiency in Yardi, BuildingLink, Microsoft Office, and related systems\n"},{"text":"EDUCATION & EXPERIENCE ","content":"\n\n
Bachelor’s degree required; advanced degree or certifications a plus\nMinimum of 5–7 years of residential property management experience\nExperience managing multifamily assets in NYC strongly preferred\nPrior leadership experience managing on-site teams required\n\n"},{"text":"PHYSICAL REQUIREMENTS","content":"\n\n
Prolonged periods of sitting at a desk and working on a computer\nAbility to walk properties extensively, including stairs, for inspections\nMust be able to lift up to 15 pounds at times\n\n"},{"text":"WHAT YOU CAN EXPECT","content":"At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
\n\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nCompetitive base salary and bonus\nHealth/Dental/Vision insurance\nCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance\nVoluntary Enhanced LTD Program\nVoluntary Hospital, Accident, and Cancer Programs\n401(k) with 100% match up to 5%\nPaid parental leave\nPre-tax transit accounts\nEmployee Assistance Program for emotional, financial, and legal support\n"},{"text":"WELL-BEING","content":"\nGenerous paid time off\nFlex remote work time\nFlex Summer Fridays\nEmployee engagement programs\nVolunteer time off\nContinuing education\nComplimentary Empire State Building Observatory access\nComplimentary gym membership and other wellness benefits\nEmployee Discount Programs\n"}],"salaryRange":{"min":80000,"max":100000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.
","salaryDescriptionPlain":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.\n","text":"Assistant Property Manager, Multifamily","country":"US","workplaceType":"onsite","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\n\n
The Assistant Property Manager supports the Property Manager in the day-to-day operations, and overall management of ESRT’s multifamily residential portfolio. This role works closely with the property management, leasing, and on-site teams to ensure exceptional resident satisfaction, operational efficiency, financial performance, and compliance with all applicable local, state, and federal regulations. The Assistant Property Manager serves as a key liaison between residents, building staff, vendors, and management, ensuring seamless communication, high service standards, and effective execution of building operations.
\n
ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Information Technology","location":"New York, New York, United States","team":"Observatory","allLocations":["New York, New York, United States"]},"createdAt":1768495138744,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY \n \nThe AV Support Engineer will support audiovisual systems across The Empire State Building Observatory (ESBO), amenity lounges and conference rooms. The AV Support Engineer will provide prompt and accurate first line IT AV support, assisting with AV hardware and software-related questions, concerns, and tasks. Responsibilities include ensuring reliable performance for events and meetings, managing AV workflows, maintaining exhibits and delivering white-glove service. This afternoon/evening position will require a five-day work week on site and holiday coverage is mandatory with overtime and double-time pay available.\n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\n
\nThe AV Support Engineer will support audiovisual systems across The Empire State Building Observatory (ESBO), amenity lounges and conference rooms. The AV Support Engineer will provide prompt and accurate first line IT AV support, assisting with AV hardware and software-related questions, concerns, and tasks. Responsibilities include ensuring reliable performance for events and meetings, managing AV workflows, maintaining exhibits and delivering white-glove service. This afternoon/evening position will require a five-day work week on site and holiday coverage is mandatory with overtime and double-time pay available.
","id":"f4264b28-1e59-48d0-b316-53393a431297","lists":[{"text":"RESPONSIBILITIES","content":"\nOperate, maintain, and troubleshoot AV systems (Crestron, Biamp Tesira, Shure, PTZ cameras, projectors, BrightSign)\nConfigure and manage Dante audio networking\nProvide technical support for events and hybrid meetings (Teams/Zoom)\nSupport Observatory Exhibit hardware (turnstiles, kiosks, exhibits, ticketing systems)\nDeliver executive-level support for high-visibility events\nCollaborate with IT/network teams on connectivity and cybersecurity\nManage tickets in Salesforce and AV projects in Monday.com\nAssist with Windows 11 patching, imaging, and content updates\nDocument configurations, SOPs, and maintenance schedules\nExplore emerging technologies (including AI) to improve workflows\nProvide on-site and remote AV technology support for the Empire State Building Observatory along with other systems in the ESRT portfolio\nSupport and maintain the ESBO hardware including turnstiles, kiosks, exhibits, and ticket booths\nPerform daily AV system monitoring, verifying the integrity and availability of all hardware, server, and systems\nProvide technical assistance to support a wide range of ESBO events (i.e.; movie night, lighting ceremonies)\nWhen required, assist with supporting and preparing conference rooms/town halls and additional areas to deliver Audio Visual services\nAssist in preventative maintenance schedules of kiosk, turnstiles, and ticket printers\nIdentify, troubleshoot, and resolve various technical problems and ensure service levels agreement (SLA) are upheld\nWhen required, provide helpdesk support for ESBO, ESRT, and building staff, including the Property Management Office, Building Engineers, Maintenance Staff, Security Staff, and Front desk\nEnsure cybersecurity practices are incorporated into all IT and AV related work\nProvide timely responses to support requests via phone, email or in person\nFollow departmental change management processes and protocols\nProvide executive level support to ESBO and ESRT senior leadership\nProvide support for key office automation software (i.e., Office 365, Team, SharePoint, Adobe)\nProvide timely updates to end-users and management regarding the status of reported problems/projects\nReview helpdesk tickets and escalate as necessary based on established guidelines and procedures\nDeployment of software updates, upgrades, and hot fixes, including the imaging of new devices, as required\nAssist with the planning and deployment of new and upgraded hardware and software products\nAssist other branches of Information Technology with projects and tasks\nCarry out other duties assigned or requested by management\nMaintain operation, configuration, documentation of all IT related issues\nMaintain PCI and SOX compliance for the Observatory\n\n
\nAV SKILLSET:
\n\nControl Systems: Crestron control systems (required); programming & DM NVX distribution (preferred)\nMedialon show control systems (preferred); Barco Overture automation & scheduling (preferred)\nAudio DSP & Control:Q-SYS design, configuration, and control (required); scripting & advanced integration (preferred); Biamp Tesira DSP configuration (required); certification (preferred)\nAudio Systems & Mixing: XLR-based audio systems, signal flow, and troubleshooting (required); Audio board mixing for live, installed, and hybrid environments (preferred)\nMicrophones & RF Systems: Shure wireless microphone systems setup and coordination (required); Wireless Workbench monitoring and optimization (preferred)\nNetworking & AV-over-IP: Dante audio networking setup and troubleshooting (required); Level 3 certification (preferred); Basic IP networking for AV systems (required); VLANs, QoS, and managed switch configuration (preferred)\nLighting Systems (Theatrical & Architectural):Theatrical and architectural lighting systems integration (preferred); ETC lighting control platforms (Eos family) (preferred). DMX and sACN lighting networks configuration and troubleshooting (preferred)\nVideo Conferencing: Teams & Zoom support (required); room design standards (preferred)\nDigital Signage: BrightSign player setup and content publishing (required); BrightSign Network (BSN) administration (preferred)\nShow Control & Automation: Medialon-based multi-system show control integration (preferred); Barco Overture automation for synchronized AV, lighting, and media playback (preferred)\nExhibit & Experiential Support: Exhibit fabrication maintenance and support, including AV integration during build and install (required); Coordination with fabricators, designers, and installers for permanent and temporary exhibits (preferred)\n"},{"text":"WHAT SUCCESS LOOKS LIKE","content":"\nDeliver reliable AV/IT support for Empire State Building Observatory and portfolio spaces\nProvide exceptional customer service for events and meetings\nResolve issues promptly while maintaining cybersecurity standards\nEnsure system uptime and compliance with patching protocols\n\n
\n\nKPIs:\nSystem uptime > 99.5%\nFirst response: P1 < 15 min; P2 < 1 hr, P3 < 3 hrs\nMTTR < 3 hrs\n\n
\n\n30/60/90-DAY PLAN:\n30 Days: Shadow ESBO Ops, audit systems, document configs\n60 Days: Implement preventative maintenance, assisted triage\n90 Days: Optimize workflows, complete patching, formalize event playbooks\n"},{"text":"REQUIRED SKILLS / ABILITIES","content":"\nStrong understanding of AV and IT systems, PC hardware, OS, and networking\nStrong technical aptitude and troubleshooting skills\nOutstanding communication and customer service\nAbility to manage stressful situations in a calm, courteous, and efficient manner\nAbility to make quick, clear decisions with minimal supervision\nAbility to meet deadlines and strong attention to detail\nExcellent interpersonal, oral, and written communication skills\nDetail-oriented with strong organizational skills\n\n
\n\nWORK SCHEDULE:\nFlexible schedule, including ability to work nights, weekends, and holidays\n"},{"text":"EDUCATION & EXPERIENCE ","content":"\nBachelor’s degree in computer science, Engineering, or related field preferred\n2-5 years experience in IT/AV support, experience with exhibit support for museums or theme parks is highly preferred\nCertifications a plus: A+, Network+, Security+, CTS, Dante, Crestron, Biamp, QSYS\n\n
"},{"text":"PHYSICAL REQUIREMENTS","content":"\nProlonged periods of sitting at a desk and working on a computer\nAbility to work at heights using ladders\nAbility to move between offices\nMust be able to lift up to 50 pounds at times\n"},{"text":"WHAT YOU CAN EXPECT","content":"\nAt ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nCompetitive base salary and bonus\nHealth/Dental/Vision insurance\nCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance\nVoluntary Enhanced LTD Program\nVoluntary Hospital, Accident, and Cancer Programs\n401(k) with 100% match up to 5%\nPaid parental leave\nPre-tax transit accounts\nEmployee Assistance Program for emotional, financial, and legal support\n"},{"text":"WELL-BEING","content":"\nGenerous paid time off\nEmployee engagement programs\nVolunteer time off\nContinuing education\nComplimentary Empire State Building Observatory access\nComplimentary gym membership and other wellness benefits\nEmployee Discount Programs\n"}],"salaryRange":{"max":110000,"currency":"USD","interval":"per-year-salary","min":90000},"salaryDescription":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.
","salaryDescriptionPlain":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.\n","text":"AV Support Engineer, Empire State Building","country":"US","workplaceType":"onsite","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\n
\nThe AV Support Engineer will support audiovisual systems across The Empire State Building Observatory (ESBO), amenity lounges and conference rooms. The AV Support Engineer will provide prompt and accurate first line IT AV support, assisting with AV hardware and software-related questions, concerns, and tasks. Responsibilities include ensuring reliable performance for events and meetings, managing AV workflows, maintaining exhibits and delivering white-glove service. This afternoon/evening position will require a five-day work week on site and holiday coverage is mandatory with overtime and double-time pay available.
","descriptionBodyPlain":"POSITION SUMMARY \n \nThe AV Support Engineer will support audiovisual systems across The Empire State Building Observatory (ESBO), amenity lounges and conference rooms. The AV Support Engineer will provide prompt and accurate first line IT AV support, assisting with AV hardware and software-related questions, concerns, and tasks. Responsibilities include ensuring reliable performance for events and meetings, managing AV workflows, maintaining exhibits and delivering white-glove service. This afternoon/evening position will require a five-day work week on site and holiday coverage is mandatory with overtime and double-time pay available.\n","hostedUrl":"https://jobs.lever.co/esrtreit/f4264b28-1e59-48d0-b316-53393a431297","applyUrl":"https://jobs.lever.co/esrtreit/f4264b28-1e59-48d0-b316-53393a431297/apply"},{"additionalPlain":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Union","location":"New York, New York, United States","team":"Commercial","allLocations":["New York, New York, United States"]},"createdAt":1766156798005,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY\n \nEmpire State Realty Trust (ESRT) is seeking a Custodian to join our team. The Custodian will be responsible for cleaning commercial building common areas and office space including kitchen and restroom maintenance. \n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\n
\nEmpire State Realty Trust (ESRT) is seeking a Custodian to join our team. The Custodian will be responsible for cleaning commercial building common areas and office space including kitchen and restroom maintenance.
","id":"ec6e8642-bf8e-4a13-b29a-26658a83d386","lists":[{"text":"RESPONSIBILITIES","content":"\nAbility to lift and transport supplies delivered to ESRT. \nAssist with all aspects of sweeping, mopping, vacuuming, cleaning and disinfecting (corridors, bathrooms, offices, lobby, elevators, loading docks, air conditioning units, sidewalks, stairs, snow removal, lay out rain mats etc.) if management deems necessary. \nClean all corridors, grills, louvers, saddles, tracks, and ceiling vents of dust and debris build up. \nKeep compliant with all recycling initiatives and responsibilities. \nCommunicate with tenants and guests in a timely, respectful, and professional manner\nComply with ESRT quality assurance expectations and standards. \nMaintain positive working relationships with co-workers. \nReport any damages and issues to the management office along with supporting in minor fixes such as replacement of all lights that are burnt out. \nRespond and Complete all work order requests by end of day and submit daily report cards\nShovel snow and apply salt when snow or icy conditions exist. \nUtilize all safety equipment, PPE, and material while working. \nWill be expected to inspect areas and fill out inspection reports. \nWork as directed by supervisor or designee \nTake inventory of all supplies weekly and give information to management team\n"},{"text":"WHAT SUCCESS LOOKS LIKE","content":"\nA successful Commercial Cleaner keeps all areas clean, safe, and compliant with ESRT standards. They complete tasks efficiently, respond to work orders promptly, maintain accurate reports, and follow safety and recycling protocols. Success means being reliable, detail-oriented, and professional while ensuring a welcoming environment and working well with the team.\n"},{"text":"REQUIRED SKILLS/ABILITIES","content":"\nPositive, can-do attitude\nOrganizational skills\nCommunication skills\nFlexibility\n"},{"text":"EDUCATION & EXPERIENCE ","content":"\nMinimum 2 years’ experience in commercial cleaning\n"},{"text":"PHYSICAL REQUIREMENTS","content":"\nMust be available to work evenings/overtime if needed\nMust be able to work on higher floors within a high-rise as needed\nMust be able to bend, stretch, climb stairs and walk for extended period of time\n"},{"text":"WHAT YOU CAN EXPECT","content":"At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
\n\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nBenefits as per Local 32BJ Collective Bargaining Agreement.\n"}],"salaryRange":{"min":24.036,"max":32.048,"currency":"USD","interval":"per-hour-wage"},"text":"Custodial","country":"US","workplaceType":"onsite","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\n
\nEmpire State Realty Trust (ESRT) is seeking a Custodian to join our team. The Custodian will be responsible for cleaning commercial building common areas and office space including kitchen and restroom maintenance.
","descriptionBodyPlain":"POSITION SUMMARY\n \nEmpire State Realty Trust (ESRT) is seeking a Custodian to join our team. The Custodian will be responsible for cleaning commercial building common areas and office space including kitchen and restroom maintenance. \n","hostedUrl":"https://jobs.lever.co/esrtreit/ec6e8642-bf8e-4a13-b29a-26658a83d386","applyUrl":"https://jobs.lever.co/esrtreit/ec6e8642-bf8e-4a13-b29a-26658a83d386/apply"},{"additionalPlain":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Information Technology","location":"New York, New York, United States","team":"Development","allLocations":["New York, New York, United States"]},"createdAt":1770756515984,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY \n \nThe Data Engineer will be responsible for designing, building, and supporting enterprise-wide AI and automation initiatives that improve and drive business efficiency, insight, and innovation. This role blends technical expertise in data engineering and AI integration, back-end development and automation with hands-on collaboration across business, analytics, and IT teams.\n \nReporting to the Director of Application & Development, this position will support and enhance initiatives involving Informatica data pipelines, API integrations, Lakehouse data architecture, and AI-driven capabilities—including model deployment, virtual assistants, and workflow automation. This position works closely with business, analytics, and IT teams to deliver scalable, high-quality data and AI solutions across ESRT’s corporate and property operations.\n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\n
\nThe Data Engineer will be responsible for designing, building, and supporting enterprise-wide AI and automation initiatives that improve and drive business efficiency, insight, and innovation. This role blends technical expertise in data engineering and AI integration, back-end development and automation with hands-on collaboration across business, analytics, and IT teams.
\n
\nReporting to the Director of Application & Development, this position will support and enhance initiatives involving Informatica data pipelines, API integrations, Lakehouse data architecture, and AI-driven capabilities—including model deployment, virtual assistants, and workflow automation. This position works closely with business, analytics, and IT teams to deliver scalable, high-quality data and AI solutions across ESRT’s corporate and property operations.
","id":"e1fc46a0-9ec7-41ff-a375-5912d7bdedeb","lists":[{"text":"RESPONSIBILITIES","content":"AI AND AUTOMATION DEVELOPMENT:
\n\nDesign, build, and deploy AI-driven solutions using Python, APIs, and enterprise platforms (e.g., ChatGPT, Agentforce, internal automation tools, Agentic AI Assistance)\nPartner with business and analytics teams to identify and prioritize automation opportunities that streamline workflows and enhance decision-making\nIntegrate AI capabilities into existing enterprise systems and applications to improve operational efficiency\n\n
\nDATA LAKE AND INFORMATICA MANAGEMENT:
\n\nDevelop, maintain, and optimize data pipeline, ETL workflows and integrations using Informatica, Azure Services, Microsoft Fabric, and Semantic Models for Power BI to ensure accurate, timely, and reliable data ingestion and transformation\nManage the enterprise Data Lake Architecture to support analytics, reporting, and AI model training, including ingestion, transformation, and overall data management\nUphold data governance standards, including lineage tracking, data quality, and documentation\nWorking knowledge of the Medallion Data Architecture\n\n
\nINTEGRATION ENGINEERING:
\n\nBuild and maintain integrations between applications, databases, and cloud platforms using APIs, middleware, and native connectors (e.g., REST/GraphQL API)\nOptimize data flow between operational, analytical, and AI systems to ensure scalability, performance, and security\nCollaborate with IT and application teams to standardize integration patterns and enforce governance\n\n
\nREPORTING AND ANALYTICS ENABLEMENT:
\n\nCurate and publish high-quality datasets for analytics and visualization tools such as Power BI, including developing and maintaining semantic models and enterprise data schemas\nPartner with business stakeholders to translate requirements into actionable data models and AI workflows\nEnable self-service analytics and enhance business intelligence capabilities across the enterprise\n\n
\nGOVERNANCE, SECURITY, & DOCUMENTATION:
\n\nMaintain clear and up-to-date documentation for technical specifications, data flows, integration architecture, and AI models\nEnforce compliance with data security, access control, and governance frameworks\nImplement monitoring and alerting for data quality, pipeline performance, and AI model accuracy\nAdhere to Project Management Office (PMO) best practices\nSupport overall data governance, privacy, cybersecurity, and responsible AI practices\n"},{"text":"WHAT SUCCESS LOOKS LIKE","content":"\nDrive enterprise-wide applications to operate within a cohesive, data-driven framework that advances company-wide goals, with a focus on leasing space, selling Observatory tickets, and enhancing shareholder value, while delivering projects on time and on budget\nIntegrate cutting-edge platforms, AI, and advanced analytics to fuel strategic decision-making and measurable business impact\nEmbed seamless AI and data workflows into enterprise systems to improve operational efficiency, automation, and insight generation\nEstablish reliable, well-governed data pipelines and integrations that power analytics, reporting, and scalable automation\nEnable enhanced decision-making across departments by delivering high-quality, trusted data and embedded intelligence\nFoster collaboration, accountability, and a culture of innovation that aligns technology solutions directly with business outcomes\n"},{"text":"REQUIRED TECHNICAL SKILLS / ABILITIES","content":"\nStrong proficiency in Informatica, SQL, Python, and Power BI\nExperience with AI/ML frameworks, LLM-based tools, and cloud platforms (e.g., Azure, AWS, or GCP)\nHands-on experience developing and maintaining API integrations\nStrong understanding of data governance, lineage, and security best practices\nExcellent analytical, organizational, and communication skills\nAbility to collaborate across teams and translate technical concepts into business value\nDeep expertise in enterprise architecture, complex application design, AI integration, advanced analytics, and emerging technologies to deliver scalable, secure, and innovative solutions\nDemonstrate deep, active listing to better understand another’s motivations, reality, and perspectives\nStrong organizational skills: ability to prioritize work and meet deadlines in a fast-paced environment\nExcellent written and verbal communication skills, adept at conveying complex technical concepts to diverse audiences and building trust with both technical and non-technical stakeholders\nDedication to refining development practices, adopting industry best practices, and driving sustainable organizational scalability\nDevelopment of SMART goals, followed by the timely execution of deliverables aligned with our IT roadmap which will be measure of employee and team success\nCommitment to ethical, secure, and responsible data and AI practices\n"},{"text":"EDUCATION & EXPERIENCE ","content":"\nBachelor’s degree in computer science, data engineering, data science, information systems, or related fields\n5–8 years of experience in data integration, analytics, or related fields 5+ years of ticketing / attraction focused experience preferred\nProven experience managing data pipelines, AI integrations, and enterprise analytics environments\nExposure to real estate, REIT, or property technology environments preferred\n"},{"text":"PHYSICAL REQUIREMENTS","content":"\nProlonged periods of sitting at a desk and working on a computer\nMust be able to lift up to 15 pounds at times\n"},{"text":"WHAT YOU CAN EXPECT","content":"At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
\n\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nCompetitive base salary and bonus\nHealth/Dental/Vision insurance\nCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance\nVoluntary Enhanced LTD Program\nVoluntary Hospital, Accident, and Cancer Programs\n401(k) with 100% match up to 5%\nPaid parental leave\nPre-tax transit accounts\nEmployee Assistance Program for emotional, financial, and legal support\n"},{"text":"WELL-BEING","content":"\nGenerous paid time off\nFlex remote work time\nFlex Summer Fridays\nEmployee engagement programs\nVolunteer time off\nContinuing education\nComplimentary Empire State Building Observatory access\nComplimentary gym membership and other wellness benefits\nEmployee Discount Programs\n"}],"salaryRange":{"max":145000,"currency":"USD","interval":"per-year-salary","min":135000},"salaryDescription":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.
","salaryDescriptionPlain":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.\n","text":"Data Engineer","country":"US","workplaceType":"hybrid","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\n
\nThe Data Engineer will be responsible for designing, building, and supporting enterprise-wide AI and automation initiatives that improve and drive business efficiency, insight, and innovation. This role blends technical expertise in data engineering and AI integration, back-end development and automation with hands-on collaboration across business, analytics, and IT teams.
\n
\nReporting to the Director of Application & Development, this position will support and enhance initiatives involving Informatica data pipelines, API integrations, Lakehouse data architecture, and AI-driven capabilities—including model deployment, virtual assistants, and workflow automation. This position works closely with business, analytics, and IT teams to deliver scalable, high-quality data and AI solutions across ESRT’s corporate and property operations.
","descriptionBodyPlain":"POSITION SUMMARY \n \nThe Data Engineer will be responsible for designing, building, and supporting enterprise-wide AI and automation initiatives that improve and drive business efficiency, insight, and innovation. This role blends technical expertise in data engineering and AI integration, back-end development and automation with hands-on collaboration across business, analytics, and IT teams.\n \nReporting to the Director of Application & Development, this position will support and enhance initiatives involving Informatica data pipelines, API integrations, Lakehouse data architecture, and AI-driven capabilities—including model deployment, virtual assistants, and workflow automation. This position works closely with business, analytics, and IT teams to deliver scalable, high-quality data and AI solutions across ESRT’s corporate and property operations.\n","hostedUrl":"https://jobs.lever.co/esrtreit/e1fc46a0-9ec7-41ff-a375-5912d7bdedeb","applyUrl":"https://jobs.lever.co/esrtreit/e1fc46a0-9ec7-41ff-a375-5912d7bdedeb/apply"},{"additionalPlain":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Marketing, Public Relations, Digital","location":"New York, New York, United States","team":"Marketing","allLocations":["New York, New York, United States"]},"createdAt":1772650136649,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY\n \nThe Director, Growth Marketing owns the Empire State Building and Empire State Realty Trust websites as primary revenue-driving channels and is accountable for their performance, conversion, and continuous optimization. This role leads website strategy, structured testing, and digital acquisition to drive measurable revenue growth through disciplined experimentation and performance marketing.\n \nThis position owns the end-to-end digital funnel, including website experience, paid media strategy, SEO/AEO, OTA performance, and conversion optimization. The Director heads external digital advertising agency, runs rigorous testing programs, and applies analytics and AI-driven tools to improve efficiency, scale demand, and maximize ROI across paid and organic channels. \n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\n
\nThe Director, Growth Marketing owns the Empire State Building and Empire State Realty Trust websites as primary revenue-driving channels and is accountable for their performance, conversion, and continuous optimization. This role leads website strategy, structured testing, and digital acquisition to drive measurable revenue growth through disciplined experimentation and performance marketing.
\n
\nThis position owns the end-to-end digital funnel, including website experience, paid media strategy, SEO/AEO, OTA performance, and conversion optimization. The Director heads external digital advertising agency, runs rigorous testing programs, and applies analytics and AI-driven tools to improve efficiency, scale demand, and maximize ROI across paid and organic channels.
","id":"c7eaa706-c6ba-42c0-adc2-678f7ae7b64d","lists":[{"text":"RESPONSIBILITIES","content":"WEBSITE OWNERSHIP, OPTIMIZATION & TESTING (PRIMARY FOCUS):
\n\nOwn the performance, conversion, and ongoing optimization of the ESB and ESRT websites as core revenue channels\nLead website strategy, UX optimization, and funnel performance across ticket sales and leasing objectives\nOwn a structured experimentation roadmap, including A/B testing, multivariate testing, and bandit testing\nDirect continuous website updates, enhancements, and optimization initiatives to improve engagement and conversion\nPartner with vendors and internal teams to design, test, and launch new website features and components\nEnsure analytics and tagging frameworks support accurate testing, attribution, and decision-making\n\n
\nPAID MEDIA STRATEGY & AGENCY LEADERSHIP:
\n\nOwn paid media strategy and performance across search, social, display, and programmatic channels\nDirect and manage external digital advertising agency, setting strategy, priorities, and performance expectations\nAct as the internal owner of paid media decisions, including channel mix, budget allocation, testing plans, and scaling strategy\nApply disciplined, ROI-driven decision-making to continuously improve efficiency and performance\nEnsure paid media efforts are tightly integrated with website optimization and testing initiatives\n\n
\nGROWTH STRATEGY, ACQUISITION & REVENUE IMPACT:
\n\nDevelop and execute digital growth strategies aligned with company goals and annual KPIs\nDrive YoY growth through paid acquisition, SEO/AEO, website optimization, and testing\nMonitor and optimize KPIs across acquisition, conversion, and revenue performance\nTrack campaign costs and prioritize ROI across all digital marketing efforts\nUse analytics, testing insights, and predictive signals to inform strategy and resource allocation\nManage digital marketing budgets and ensure efficient deployment of spend\n\n
\nOTA & THIRD-PARTY CHANNEL OPTIMIZATION:
\n\nOwn performance and optimization of OTA and third-party marketplace pages\nTest content, messaging, imagery, offers, and page structure to improve visibility and conversion\nPartner with Revenue and Marketing teams to evaluate OTA performance and return\nEmbrace OTA platforms as strategic growth channels and continuously optimize\n\n
\nANALYTICS, REPORTING & MEASUREMENT:
\n\nOwn analytics strategy, tagging, and measurement frameworks across website, paid media, OTA, and testing initiatives\nAdvise on GA4, attribution models, and performance dashboards to track funnel performance and ROI\nReport weekly, monthly, and quarterly results to senior leadership with clear insights and recommendations\nTranslate complex data into actionable decisions that drive growth\n\n
\nLEADERSHIP & CROSS-FUNCTIONAL COLLABORATION:
\n\nSupervise and mentor a digital analyst, senior digital product manager, and web coordinator, setting clear priorities and expectations\nPartner with Creative, Content, PR, IT, Revenue, internal stakeholders, and external vendors to execute growth initiatives\nFoster a culture of testing, accountability, and continuous improvement\n\n
\nINNOVATION, AI & GOVERNANCE:
\n\nLeverage AI-powered tools, including agentic coworkers, to improve website performance, paid media optimization, personalization, testing velocity, and organic performance\nIdentify and implement emerging technologies that improve efficiency and results\nEnsure digital campaigns, analytics, and AI-driven tools comply with legal, regulatory, and data privacy requirements\n"},{"text":"WHAT SUCCESS LOOKS LIKE","content":"\nConsistent year-over-year revenue growth from paid media, organic search, and onsite conversion improvements\nClear improvement in return on ad spend, customer acquisition cost, and conversion rate across key digital channels\nStrong executive confidence in digital performance reporting, forecasts, and investment recommendations\nEffective use of AI tools that measurably improve targeting, personalization, testing velocity, and media efficiency\nA scalable, well-prioritized website roadmap that supports ticket sales, brand engagement, and long-term growth\nA high-performing digital team with clear ownership, strong collaboration, and sustained professional development\nSeamless alignment across paid, owned, and organic channels that maximizes reach, efficiency, and lifetime value\n"},{"text":"REQUIRED SKILLS / ABILITIES","content":"\nDemonstrated ability to lead, mentor, and develop team members in a fast-paced, performance-driven environment\nStrong analytical, financial, and problem-solving skills with the ability to translate data into actionable insights\nExcellent communication and presentation skills, with experience reporting performance and recommendations to senior leadership\n"},{"text":"EDUCATION & EXPERIENCE ","content":"\n5–12+ years of experience owning digital growth, performance marketing, or digital acquisition with direct responsibility for website performance and paid media results\nHands-on experience using data, testing frameworks, and analytics to drive measurable improvements in acquisition efficiency and conversion\nProven experience leading website optimization, conversion rate optimization, and structured testing programs with measurable revenue impact\nDemonstrated success owning paid media strategy and directing external digital advertising agencies\nExperience leading multi-channel digital budgets and optimizing spend based on ROI\nBachelor’s degree preferred, but not required; equivalent practical experience strongly considered\n"},{"text":"PHYSICAL REQUIREMENTS","content":"\nProlonged periods of sitting at a desk and working on a computer\nMust be able to lift up to 15 pounds at times\n"},{"text":"WHAT YOU CAN EXPECT","content":"At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
\n\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nCompetitive base salary and bonus\nHealth/Dental/Vision insurance\nCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance\nVoluntary Enhanced LTD Program\nVoluntary Hospital, Accident, and Cancer Programs\n401(k) with 100% match up to 5%\nPaid parental leave\nPre-tax transit accounts\nEmployee Assistance Program for emotional, financial, and legal support\n"},{"text":"WELL-BEING","content":"\nGenerous paid time off\nFlex remote work time\nFlex Summer Fridays\nEmployee engagement programs\nVolunteer time off\nContinuing education\nComplimentary Empire State Building Observatory access\nComplimentary gym membership and other wellness benefits\nEmployee Discount Programs\n"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","min":170000,"max":185000},"salaryDescription":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.
","salaryDescriptionPlain":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.\n","text":"Director, Growth Marketing","country":"US","workplaceType":"hybrid","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\n
\nThe Director, Growth Marketing owns the Empire State Building and Empire State Realty Trust websites as primary revenue-driving channels and is accountable for their performance, conversion, and continuous optimization. This role leads website strategy, structured testing, and digital acquisition to drive measurable revenue growth through disciplined experimentation and performance marketing.
\n
\nThis position owns the end-to-end digital funnel, including website experience, paid media strategy, SEO/AEO, OTA performance, and conversion optimization. The Director heads external digital advertising agency, runs rigorous testing programs, and applies analytics and AI-driven tools to improve efficiency, scale demand, and maximize ROI across paid and organic channels.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Director, Growth Marketing owns the Empire State Building and Empire State Realty Trust websites as primary revenue-driving channels and is accountable for their performance, conversion, and continuous optimization. This role leads website strategy, structured testing, and digital acquisition to drive measurable revenue growth through disciplined experimentation and performance marketing.\n \nThis position owns the end-to-end digital funnel, including website experience, paid media strategy, SEO/AEO, OTA performance, and conversion optimization. The Director heads external digital advertising agency, runs rigorous testing programs, and applies analytics and AI-driven tools to improve efficiency, scale demand, and maximize ROI across paid and organic channels. \n","hostedUrl":"https://jobs.lever.co/esrtreit/c7eaa706-c6ba-42c0-adc2-678f7ae7b64d","applyUrl":"https://jobs.lever.co/esrtreit/c7eaa706-c6ba-42c0-adc2-678f7ae7b64d/apply"},{"additionalPlain":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Human Resources","location":"New York, New York, United States","team":"Total Rewards","allLocations":["New York, New York, United States"]},"createdAt":1775066164746,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY\n \nThe Director, Total Rewards will be responsible for leadership of the design, implementation, governance, and continuous improvement of the organization’s Total Rewards program, which includes payroll/compensation, benefits, 401K, and other related areas. This position will dually report to the EVP, Chief Financial Officer and SVP, HR Strategy & Operations, but will require collaboration and buy-in from all departments. This position requires a proven track record with the ability to manage direct reports, deliver measurable business outcomes, ensure compliance, and drive efficiency. \n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\n
\nThe Director, Total Rewards will be responsible for leadership of the design, implementation, governance, and continuous improvement of the organization’s Total Rewards program, which includes payroll/compensation, benefits, 401K, and other related areas. This position will dually report to the EVP, Chief Financial Officer and SVP, HR Strategy & Operations, but will require collaboration and buy-in from all departments. This position requires a proven track record with the ability to manage direct reports, deliver measurable business outcomes, ensure compliance, and drive efficiency.
","id":"7770c675-b662-46d0-94ff-e0b6dcadc461","lists":[{"text":"RESPONSIBILITIES","content":"\nLead payroll operations and administration to ensure accuracy, efficiency, and compliance\nMaintain oversight of the Company’s 401K plan including vendor assessment, negotiations, and regulatory matters\nEnsure accurate budgeting and recording of compensation related costs and review the recurring monthly compensation accounting entries posted by Corporate Accounting\nMaintain organized database of all aspects of compensation (history of salary, bonus, equity grants) and ensure accurate record-keeping (including all offer letters, grant documents)\nExecute annual and mid-year compensation processes in partnership with SVP, HR Strategy & Operations\nAbility to lead successful transition to new Total Rewards/HRIS system\nDirect all aspects of benefits strategy and administration, including health and wellness programs and retirement plans\nManage the process to obtain, process, and communicate annual compensation (Cash/Equity) updates including valuation of equity awards\nDevelop compensation budgets, forecast spend and build a process to ensure our annual and mid-year changes fall within budget and are aligned to business goals; Prepare and document thoughtful analysis to summarize variances against budgets and forecasts to aid in decision making\nWork closely with the HR department to ensure accurate budgeting and recording of compensation related costs and prepare the recurring monthly compensation accounting entries\nOversee and execute pay equity analysis with outside vendors as needed\nEnsure compliance with global regulatory requirements (e.g., ERISA, GDPR, WARN, TUPE)\nPartner with IT and cross-functional stakeholders to maximize the use of HRIS, analytics tools, and automation technologies\nDrive continuous improvement and transformation initiatives across HR, enabling greater transparency, consistency, and efficiency\n"},{"text":"WHAT SUCCESS LOOKS LIKE","content":"\nSeamlessly integrate into our existing payroll and benefits processes, with an intent to enhance efficiency and ensure compliance\nEmployee engagement and customer service is at the forefront of our culture and must be modeled in this department\nAnticipate future trends and align programs with long-term organizational goals\nCollaboration is needed to build trust and alignment across teams and with employees\nDeliver scalable, compliant, and efficient HR solutions\n"},{"text":"REQUIRED SKILLS / ABILITIES","content":"\nExperience with Union employee payroll is required; Experience with SEIU Local 32BJ, IUOE Local 94, and IUOE Local 30 preferred\nExtensive experience with HRIS/Payroll systems; ADP Workforce Now preferred\nPractical experience with financial analysis\nStrong communication, leadership, and collaboration skills\nProficient in accounting systems (preferably Yardi Voyager)\nStrong skills in Excel and Microsoft Office\nExecutive compensation experience preferred\nCCP (Certified Compensation Professional) certification a strong asset\nExperience with process automation software such as Alteryx and/or Power BI highly preferred\n"},{"text":"EDUCATION & EXPERIENCE ","content":"\nMinimum of 10 years of professional experience working in an organization with exposure to multiple departments, service line leaders and teams\nMinimum of 6 years of experience with payroll management and compensation\nMinimum of 6 years in a supervisory role\nBachelors degree required; MBA is a plus\n"},{"text":"PHYSICAL REQUIREMENTS","content":"\nProlonged periods of sitting at a desk and working on a computer\nMust be able to lift up to 15 pounds at times\n"},{"text":"WHAT YOU CAN EXPECT","content":"\nAt ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nCompetitive base salary and bonus\nHealth/Dental/Vision insurance\nCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance\nVoluntary Enhanced LTD Program\nVoluntary Hospital, Accident, and Cancer Programs\n401(k) with 100% match up to 5%\nPaid parental leave\nPre-tax transit accounts\nEmployee Assistance Program for emotional, financial, and legal support\n"},{"text":"WELL-BEING","content":"\nGenerous paid time off\nFlex remote work time\nFlex Summer Fridays\nEmployee engagement programs\nVolunteer time off\nContinuing education\nComplimentary Empire State Building Observatory access\nComplimentary gym membership and other wellness benefits\nEmployee Discount Programs\n"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","min":175000,"max":200000},"salaryDescription":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.
","salaryDescriptionPlain":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.\n","text":"Director, Total Rewards","country":"US","workplaceType":"hybrid","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\n
\nThe Director, Total Rewards will be responsible for leadership of the design, implementation, governance, and continuous improvement of the organization’s Total Rewards program, which includes payroll/compensation, benefits, 401K, and other related areas. This position will dually report to the EVP, Chief Financial Officer and SVP, HR Strategy & Operations, but will require collaboration and buy-in from all departments. This position requires a proven track record with the ability to manage direct reports, deliver measurable business outcomes, ensure compliance, and drive efficiency.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Director, Total Rewards will be responsible for leadership of the design, implementation, governance, and continuous improvement of the organization’s Total Rewards program, which includes payroll/compensation, benefits, 401K, and other related areas. This position will dually report to the EVP, Chief Financial Officer and SVP, HR Strategy & Operations, but will require collaboration and buy-in from all departments. This position requires a proven track record with the ability to manage direct reports, deliver measurable business outcomes, ensure compliance, and drive efficiency. \n","hostedUrl":"https://jobs.lever.co/esrtreit/7770c675-b662-46d0-94ff-e0b6dcadc461","applyUrl":"https://jobs.lever.co/esrtreit/7770c675-b662-46d0-94ff-e0b6dcadc461/apply"},{"additionalPlain":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Union","location":"New York, New York, United States","team":"Engineering & Trades","allLocations":["New York, New York, United States"]},"createdAt":1765826527283,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY\n \nESRT is seeking an Engineer to assist the Engineering team in the implementation of all mechanical operations, plumbing, and energy management programs according to building management standards and property operating objectives to maximize the value of the building.\n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\n
\nESRT is seeking an Engineer to assist the Engineering team in the implementation of all mechanical operations, plumbing, and energy management programs according to building management standards and property operating objectives to maximize the value of the building.
","id":"d7ea5cbd-0923-4fb9-a74b-aa6e3b1f77ba","lists":[{"text":"RESPONSIBILITIES","content":"\nPerform all duties of FLSD (Fire Life Safety Director) including, Fire Brigade duties, working with vendors taking systems off then online for construction, filling out all required FDNY forms and logs, afterhours FDNY inspections, Siemens repairs, etc.\nSupervision of Contractors including scheduled after-hours work \nAssist Contractors in all standpipe/sprinkler and/or fire alarm isolation, testing, etc.\nConduct repairs and overhauls of equipment and systems to ensure optimal performance and extend lifespan\nTake amp readings to diagnose electrical issues and optimize system performance\nReplace belts and motors as needed to ensure equipment reliability and efficiency\nChange filters and perform routine maintenance tasks to prevent equipment downtime\nTroubleshoot units to identify and resolve issues quickly and effectively\nReplace pumps and other equipment components as needed\nPerform routine inspections and maintenance to identify potential issues before they become major problems\nCollaborate with property management team to minimize downtime and ensure smooth operations\nMaintain accurate records of maintenance activities, including work orders and inventory management\nIdentify opportunities for process improvements and implement changes to increase efficiency and reduce costs\nBuilding equipment shutdowns, as needed\nMonitor BMS system for alarms and errors, take corrective action as needed.\nCompletion of house calls as needed, including repairs reported after hours by custodial, security staff, etc.\nRespond promptly to all calls from operations requiring engineering assistance. (i.e. leaks, odors, windows, dangerous conditions, etc.) & enter in log\nPerform scheduled inspections of sprinkler and standpipe system.\nPerform monthly Fire Extinguisher maintenance / Standpipe/ Sprinkler logs. (NFPA required)\nPerform routine building maintenance, preventative maintenance, and/or scheduled work and repairs on any/all equipment as directed by the Chief Engineer\nPerform daily building inspections/ rounds of mechanical equipment rooms; repairs as needed. \nCooling Tower inspections and water testing as needed.\nResponsible for seasonal monitoring and operation of building HVAC Systems:\nWinter – heating system settings including winter freeze protection rounds as needed and Normal rounds (steam).\nSummer – Logging and shut down of equipment for evening including chillers/pumps/fans + normal rounds.\nLogging any abnormal conditions (i.e. lighting, carpentry, engineering, etc.) that needs to be directed to staff in am.\nAlert night porters of any cleaning that can be addressed.\nCommon area work such as Corridors, bathrooms, stairways, etc...\nWork assignments as needed.\nCarries out other duties as assigned by the Director of Engineering, The General Manager and/or the Assistant Chief Engineer.\n"},{"text":"WHAT SUCCESS LOOKS LIKE","content":"\nYou are a highly motivated individual with a passion for engineering, who possesses the necessary skills needed in this role. You are an executer and can keep the Chief engineer updated on a daily basis. You are able to execute maintenance, repairs and engineering tasks in a proactive manner without specific direction from your supervisor. You have strong communication skills and the ability to communicate with both tenants and colleagues. You are organized and able to keep track of any issues that need to be fixed such as tenant or mechanical issues. You are punctual and prioritize attendance as a key component of the job.\n"},{"text":"REQUIRED SKILLS / ABILITIES ","content":"ESSENTIAL KNOWLEDGE & SKILLS:
\n\n5+ years of experience with at least 1-2 years as an Engineer with administrative duties and/or other related experience in a Class “A” office building\nExperienced running large tonnage chillers and all related equipment.\nExperience as member of Fire Brigade and able to prove past service via notarized forms from previous employer in order for FDNY to issue FLSD\nHighly motivated self-starter with the ability to work with minimal supervision\nExperience reading blueprints\nAbility to work in an efficient manner and multi-task with ease\nAbility to interpret a variety of instructions furnished in written, oral, or schedule form\nAbility to maintain calm in emergency situations\nAbility to read manuals, safety rules, instructions in the use and maintenance of shop tools, equipment, methods and procedures in mechanical drawing and layout work\nAbility to write reports using proper format, punctuation, spelling, and grammar\nAbility to determine time, place, and sequence of operations or action to be taken on the basis of analysis of data and/or reports on events\n\n
\nESSENTIAL PHYSICAL ABILITIES:
\n\nAbility to visually inspect the building\nAbility to detect audible and/or visual emergency alarms\n"},{"text":"EDUCATION & EXPERIENCE ","content":"\nHigh School Diploma or Equivalent\nEPA CFC Certification\nRefrigeration/Operator’s License (Q-01)\nFire Life Safety Director License (F-89)\nStandpipe and Sprinkler certifications. (S-12 and S-14)\nPesticide Applicator (7G)\nFireguard/Torch (F-60)\nAir Compressor (G-35)\n"},{"text":"WHAT YOU CAN EXPECT","content":"At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
\n\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\n Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nLocal 94 Benefits as per Collective Bargaining Agreement\n"}],"salaryRange":{"min":47.709,"max":53.07,"currency":"USD","interval":"per-hour-wage"},"text":"Engineer","country":"US","workplaceType":"onsite","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\n
\nESRT is seeking an Engineer to assist the Engineering team in the implementation of all mechanical operations, plumbing, and energy management programs according to building management standards and property operating objectives to maximize the value of the building.
","descriptionBodyPlain":"POSITION SUMMARY\n \nESRT is seeking an Engineer to assist the Engineering team in the implementation of all mechanical operations, plumbing, and energy management programs according to building management standards and property operating objectives to maximize the value of the building.\n","hostedUrl":"https://jobs.lever.co/esrtreit/d7ea5cbd-0923-4fb9-a74b-aa6e3b1f77ba","applyUrl":"https://jobs.lever.co/esrtreit/d7ea5cbd-0923-4fb9-a74b-aa6e3b1f77ba/apply"},{"additionalPlain":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"department":"Human Resources","location":"New York, New York, United States","team":"Human Resources","allLocations":["New York, New York, United States"]},"createdAt":1725552249830,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nJoin our talent community!\n \nComplete your profile to be considered for future openings.\n\n\n\n\n\n\n\n\n\n\n#LI-DNI\n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
Join our talent community!
Complete your profile to be considered for future openings.
#LI-DNI
","id":"4c402a08-b2dc-458c-a6da-2002bb4253bc","lists":[],"text":"Future Corporate Opportunities","country":"US","workplaceType":"hybrid","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"Join our talent community!
Complete your profile to be considered for future openings.
#LI-DNI
","descriptionBodyPlain":"Join our talent community!\n \nComplete your profile to be considered for future openings.\n\n\n\n\n\n\n\n\n\n\n#LI-DNI\n","hostedUrl":"https://jobs.lever.co/esrtreit/4c402a08-b2dc-458c-a6da-2002bb4253bc","applyUrl":"https://jobs.lever.co/esrtreit/4c402a08-b2dc-458c-a6da-2002bb4253bc/apply"},{"additionalPlain":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Legal","location":"New York, New York, United States","team":"Corporate","allLocations":["New York, New York, United States"]},"createdAt":1779129416946,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","id":"0c93ff8d-6509-4456-a696-ca8fcee21f93","lists":[{"text":"RESPONSIBILITIES","content":"\n
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BOARD & GOVERNANCE SUPPORT:
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Coordinate and maintain the annual schedule for Board of Directors and Committee meetings, including coordination with executive leadership calendars and board member availability
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Reconfirm director availability and distribute annual board and committee meeting schedules
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Coordinate all logistics related to Board and Committee meetings, including conference room reservations, meals, technology needs, transportation, and accommodations
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Coordinate with Office Services, IT, Building Management, and other internal teams in advance of all meetings to ensure seamless execution
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Schedule Interim Board calls, Investment Committee meetings, Audit Committee telephonic calls, and additional governance-related meetings throughout the year
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Assist directors with ad hoc requests, including IT assistance, travel coordination, reimbursement inquiries, VIP access, and other administrative support needs
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Arrange hotel accommodations, transportation, meals, and other travel-related logistics for directors attending meetings in New York
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LEGAL ADMINISTRATIVE SUPPORT:
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Coordinate meetings, conference rooms, technology setup, catering, and guest registration for Legal Department meetings
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Maintain contact lists, departmental records, trackers, spreadsheets, and filing systems
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Handle incoming calls, mail distribution, correspondence, scanning, filing, FedEx shipments, and document management
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COMPLIANCE & REPORTING SUPPORT:
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Coordinate signatures and documentation related to Disclosure Committee certifications, Form 10-Ks, Form 10-Qs, and other SEC reporting processes
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TEAM & OPERATIONAL SUPPORT:
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Take initiative to improve processes, efficiency, organization, and communication across departments
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\n- Highly organized, proactive, responsive, and maintain exceptional attention to detail
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\n- Manage multiple competing priorities while consistently meeting deadlines and maintaining professionalism under pressure
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\n- Build strong relationships with Board members, executives, employees, and external partners while maintaining discretion and confidentiality
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\n- Anticipate needs, solve problems proactively, and improve operational efficiency wherever possible
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\n- Effectively support governance processes, executive operations, and Legal Department administration with accuracy and professionalism
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\n- Demonstrate exceptional communication skills and maintain a high standard of customer service
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\n- Uphold ESRT’s mission, values, and culture through collaboration, accountability, and operational excellence
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Proficiency with Microsoft Office Suite and related software (Word, Excel, Outlook, PowerPoint, SharePoint, Teams)
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At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
\n\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\n
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Paid parental leave
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Pre-tax transit accounts
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Generous paid time off
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Flex remote work time
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Flex Summer Fridays
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Volunteer time off
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Continuing education
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COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/esrtreit/0c93ff8d-6509-4456-a696-ca8fcee21f93","applyUrl":"https://jobs.lever.co/esrtreit/0c93ff8d-6509-4456-a696-ca8fcee21f93/apply"},{"additionalPlain":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Marketing, Public Relations, Digital","location":"New York, New York, United States","team":"Marketing","allLocations":["New York, New York, United States"]},"createdAt":1778252630281,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY\n The Marketing Coordinator at Empire State Realty Trust will support the development and execution of marketing initiatives across various platforms to elevate brand recognition, drive engagement, and lease space. This role will play a pivotal part to promote the company’s properties, services, and overall mission. The Marketing Coordinator will collaborate closely with the Marketing Manager and other cross-functional teams to craft compelling content to deliver impactful campaigns. Additionally, they will analyze marketing performance metrics to ensure campaigns align with business strategies. Through the contribution of innovative marketing efforts, this role will enhance Empire State Realty Trust’s brand presence and strengthen its connection with key audiences that align with organizational goals.\n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
\n
POSITION SUMMARY
\nThe Marketing Coordinator at Empire State Realty Trust will support the development and execution of marketing initiatives across various platforms to elevate brand recognition, drive engagement, and lease space. This role will play a pivotal part to promote the company’s properties, services, and overall mission. The Marketing Coordinator will collaborate closely with the Marketing Manager and other cross-functional teams to craft compelling content to deliver impactful campaigns. Additionally, they will analyze marketing performance metrics to ensure campaigns align with business strategies. Through the contribution of innovative marketing efforts, this role will enhance Empire State Realty Trust’s brand presence and strengthen its connection with key audiences that align with organizational goals.
\n\n
Strong organization, prioritization, time management and interpersonal skills\nOperate with a sense of urgency and with precise attention to detail\nDemonstrate the ability to work independently and work through ambiguity to change direction rapidly as needed\nWork effectively with all levels of employees and partners\nDemonstrate the ability to multi-task and juggle numerous projects simultaneously\n\n"},{"text":"REQUIRED SKILLS / ABILITIES","content":"\nMicrosoft Office Suite\nFamiliarity with Canva, Google Analytics, Salesforce\nData analysis\nCreative thinker\nAbility to copy write and edit\n"},{"text":"EDUCATION & EXPERIENCE ","content":"\nBachelor’s degree and/or equivalent experience\n1-2 years of experience in Marketing\nCommercial real estate industry experience a plus\n"},{"text":"PHYSICAL REQUIREMENTS","content":"\nProlonged periods of sitting at a desk and working on a computer\nMust be able to lift up to 15 pounds at times\n"},{"text":"WHAT YOU CAN EXPECT","content":"\nAt ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nCompetitive base salary and bonus\nHealth/Dental/Vision insurance\nCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance\nVoluntary Enhanced LTD Program\nVoluntary Hospital, Accident, and Cancer Programs\n401(k) with 100% match up to 5%\nPaid parental leave\nPre-tax transit accounts\nEmployee Assistance Program for emotional, financial, and legal support\n"},{"text":"WELL-BEING","content":"\nGenerous paid time off\nFlex remote work time\nFlex Summer Fridays\nEmployee engagement programs\nVolunteer time off\nContinuing education\nComplimentary Empire State Building Observatory access\nComplimentary gym membership and other wellness benefits\nEmployee Discount Programs\n"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","max":65000,"min":60000},"salaryDescription":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.
","salaryDescriptionPlain":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.\n","text":"Marketing Coordinator","country":"US","workplaceType":"hybrid","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"\n
POSITION SUMMARY
\nThe Marketing Coordinator at Empire State Realty Trust will support the development and execution of marketing initiatives across various platforms to elevate brand recognition, drive engagement, and lease space. This role will play a pivotal part to promote the company’s properties, services, and overall mission. The Marketing Coordinator will collaborate closely with the Marketing Manager and other cross-functional teams to craft compelling content to deliver impactful campaigns. Additionally, they will analyze marketing performance metrics to ensure campaigns align with business strategies. Through the contribution of innovative marketing efforts, this role will enhance Empire State Realty Trust’s brand presence and strengthen its connection with key audiences that align with organizational goals.
ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Marketing, Public Relations, Digital","location":"New York, New York, United States","team":"Marketing","allLocations":["New York, New York, United States"]},"createdAt":1776881938129,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY\n \nThe Marketing Specialist, Multifamily will support the development and execution of marketing initiatives across various platforms to elevate brand recognition, drive leasing performance, engagement, and optimize occupancy across the company’s growing multifamily portfolio. This includes 743 residential homes in NYC and 1,821 homes located in VA, MI, and MO. This role will play a pivotal part to promote the company’s residential properties, services, and overall mission. The Marketing Specialist will collaborate closely with the Marketing Manager and other cross-functional teams to craft compelling content to deliver impactful campaigns. Additionally, they will analyze marketing performance metrics to ensure campaigns align with business strategies. Through the contribution of innovative marketing efforts, this role will enhance the company’s brand presence and strengthen its connection with key audiences that align with organizational goals.\n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\n
\nThe Marketing Specialist, Multifamily will support the development and execution of marketing initiatives across various platforms to elevate brand recognition, drive leasing performance, engagement, and optimize occupancy across the company’s growing multifamily portfolio. This includes 743 residential homes in NYC and 1,821 homes located in VA, MI, and MO. This role will play a pivotal part to promote the company’s residential properties, services, and overall mission. The Marketing Specialist will collaborate closely with the Marketing Manager and other cross-functional teams to craft compelling content to deliver impactful campaigns. Additionally, they will analyze marketing performance metrics to ensure campaigns align with business strategies. Through the contribution of innovative marketing efforts, this role will enhance the company’s brand presence and strengthen its connection with key audiences that align with organizational goals.
","id":"d3475afd-6d35-44ef-a23a-be33134ebb06","lists":[{"text":"RESPONSIBILITIES","content":"\n
MARKETING CAMPAIGN & CREATIVE SUPPORT:
\n\n
Assist in the development and execution of marketing campaigns and creative materials for all multi-family properties in partnership with on-site teams and external marketing agencies\n
Support digital marketing initiatives, ensure campaigns align with vacancy goals, budget parameters, and portfolio strategy\n
Coordinate campaign ideation with on-site teams based on leasing velocity and availability\n
Support marketing initiatives that drive qualified leads and conversion to leases\n
Assist in the implementation and maintenance of consistent portfolio-wide brand standards\n\n
DIGITAL & LISTING MANAGEMENT:
\n\n
Maintain and audit residential listings across all marketing channels, including ESRT website, property-specific websites, ILS platforms, and email campaigns to ensure accuracy of pricing, availability, visuals, and functionality\n
Conduct routine website audits to confirm asset accuracy and user experience functionality\n
Support ongoing website enhancements and digital platform upgrades in coordination with agency partners\n
Monitor digital marketing performance and budget in partnership with agencies, flag discrepancies and/or optimization opportunities\n
Assist with update of marketing content (floorplans, photos, verbiage) to create a cohesive and aspirational brand identity\n\n
ASSET & VISUAL LIBRARY MANAGEMENT:
\n\n
Maintain and organize residential visual libraries, including photography, videography, floor plans, and virtual tours\n
Coordinate, schedule, and support on-site photography and videography shoots, including development of shot lists and vendor coordination\n\n
REPORTING & COMPETITIVE ANALYSIS:
\n\n
Conduct competitor research and market audits to inform campaign strategy\n
Assist in the preparation of monthly, quarterly, and annual reports based on established templates\n
Track marketing budget expenses and communicate variances or overages to the team\n\n
RESIDENT EXPERIENCE & ENGAGEMENT MARKETING:
\n\n
Partner with the Director of Hospitality and Tenant Experience to research and support resident engagement initiatives and strategic partnerships\n
Assist in the development of resident campaigns to drive amenity awareness, utilization, and community engagement; monitor reputation management strategies\n
Maintain SOPs for resident engagement initiatives, leasing campaigns, and marketing processes\n
Develop and manage social media campaigns designed to enhance visibility and highlight the community\n\n
PROPERTY & ON-SITE SUPPORT:
\n\n
Walk properties frequently with Asset Management to ensure brand standards and marketing collateral quality control\n
Support on-site teams with ordering, distribution, and inventory management of leasing and resident marketing materials\n
Coordinate internal meetings, including agenda preparation and logistics support as needed\n
Prepare marketing materials to promote onsite events and amenity offerings as needed and requested by property teams\n\n
\n
\n- Strong organization, prioritization, time management and interpersonal skills
\n- Operate with a sense of urgency and with precise attention to detail
\n- Demonstrate the ability to work independently and work through ambiguity to change direction rapidly as needed
\n- Work effectively with all levels of employees and partners
\n- Demonstrate the ability to multi-task and juggle numerous projects simultaneously
\n- Consistently meet deadlines across multiple concurrent campaigns
\n\n
\n\n
Microsoft Office Suite\nFamiliarity with Canva, Google Analytics, Salesforce\nData analysis\nCreative thinker\nAbility to copy write and edit\nKnowledge of how display, search and email advertising operates\nFamiliarity reading data involving CPC, CPP, and ROI\nFamiliarity with ILS platforms (e.g., Streeteasy)\nBasic understanding of Search Engine Optimization\n\n"},{"text":"EDUCATION & EXPERIENCE ","content":"\n
\n- Bachelor’s degree and/or equivalent experience
\n- 2-4 years of experience in Marketing
\n- Residential real estate industry experience a plus
\n\n
At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
\n\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nCompetitive base salary and bonus\nHealth/Dental/Vision insurance\nCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance\nVoluntary Enhanced LTD Program\nVoluntary Hospital, Accident, and Cancer Programs\n401(k) with 100% match up to 5%\nPaid parental leave\nPre-tax transit accounts\nEmployee Assistance Program for emotional, financial, and legal support\n"},{"text":"WELL-BEING","content":"\nGenerous paid time off\nFlex remote work time\nFlex Summer Fridays\nEmployee engagement programs\nVolunteer time off\nContinuing education\nComplimentary Empire State Building Observatory access\nComplimentary gym membership and other wellness benefits\nEmployee Discount Programs\n"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","max":80000,"min":70000},"salaryDescription":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.
","salaryDescriptionPlain":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.\n","text":"Marketing Specialist, Multifamily","country":"US","workplaceType":"hybrid","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\n
\nThe Marketing Specialist, Multifamily will support the development and execution of marketing initiatives across various platforms to elevate brand recognition, drive leasing performance, engagement, and optimize occupancy across the company’s growing multifamily portfolio. This includes 743 residential homes in NYC and 1,821 homes located in VA, MI, and MO. This role will play a pivotal part to promote the company’s residential properties, services, and overall mission. The Marketing Specialist will collaborate closely with the Marketing Manager and other cross-functional teams to craft compelling content to deliver impactful campaigns. Additionally, they will analyze marketing performance metrics to ensure campaigns align with business strategies. Through the contribution of innovative marketing efforts, this role will enhance the company’s brand presence and strengthen its connection with key audiences that align with organizational goals.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Marketing Specialist, Multifamily will support the development and execution of marketing initiatives across various platforms to elevate brand recognition, drive leasing performance, engagement, and optimize occupancy across the company’s growing multifamily portfolio. This includes 743 residential homes in NYC and 1,821 homes located in VA, MI, and MO. This role will play a pivotal part to promote the company’s residential properties, services, and overall mission. The Marketing Specialist will collaborate closely with the Marketing Manager and other cross-functional teams to craft compelling content to deliver impactful campaigns. Additionally, they will analyze marketing performance metrics to ensure campaigns align with business strategies. Through the contribution of innovative marketing efforts, this role will enhance the company’s brand presence and strengthen its connection with key audiences that align with organizational goals.\n","hostedUrl":"https://jobs.lever.co/esrtreit/d3475afd-6d35-44ef-a23a-be33134ebb06","applyUrl":"https://jobs.lever.co/esrtreit/d3475afd-6d35-44ef-a23a-be33134ebb06/apply"},{"additionalPlain":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Accounting","location":"New York, New York, United States","team":"Project Management Office","allLocations":["New York, New York, United States"]},"createdAt":1778532846416,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY\nThe Project Manager, Project Management Office (PMO) supports the successful delivery of cross-functional initiatives across the organization. This role is responsible for the management of projects from initiation through completion and ensures alignment with business objectives and adherence to PMO standards. \nThis role reports to the Head of PMO, the Project Manager will coordinate stakeholders, manage timelines, track risks, and support enterprise reporting while contribute to continuous improvement within the PMO. \n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\n\n
\n
The Project Manager, Project Management Office (PMO) supports the successful delivery of cross-functional initiatives across the organization. This role is responsible for the management of projects from initiation through completion and ensures alignment with business objectives and adherence to PMO standards.
\n
\n
\n
This role reports to the Head of PMO, the Project Manager will coordinate stakeholders, manage timelines, track risks, and support enterprise reporting while contribute to continuous improvement within the PMO.
\n
\n
\n
\n- Manage assigned cross-functional projects from initiation through closure, which includes development of timelines, tracking milestones, and ensuring deliverables are met
\n- Facilitate project meetings, document action items, and drive stakeholder accountability
\n- Identify project risks and escalate concerns to the Head of PMO with recommended solutions
\n- Perform process walkthroughs to identify operational or financial reporting risks
\n- Maintain accurate project documentation and contribute to regular status reporting and portfolio visibility
\n- Ensure adherence to PMO standards, tools, and governance processes
\n- Support continuous improvement efforts within the PMO and promote adoption of project management tools such as Monday.com
\n\n
\n
\n- Successfully manages cross-functional projects from initiation through completion, ensuring timelines, milestones, and deliverables are consistently achieved
\n- Builds strong stakeholder relationships by facilitating effective communication, driving accountability, and maintaining alignment across teams
\n- Proactively identifies and mitigates project, operational, and reporting risks while escalating key concerns with recommended solutions when needed
\n- Maintains accurate project reporting and documentation while promoting adherence to PMO standards, governance processes, and project management tools such as Monday.com
\n\n
\n
\n- Demonstrated ability to manage cross-functional projects from initiation through completion
\n- Strong organizational and time management skills with the ability to manage multiple priorities simultaneously
\n- Excellent written and verbal communication skills and customer service skills
\n- Ability to facilitate meetings and drive stakeholder accountability
\n- Strong stakeholder relationship management skills
\n- Self-motivated, driven, and collaborative
\n\n
\n
\n- Bachelor’s degree or experience in a related field
\n- 3+ years of project management experience, preferably in cross-functional or enterprise environments
\n- Experience with system implementations, integrations, or operational initiatives preferred
\n- Experience with Sarbanes-Oxley (SOX) internal controls
\n- Certification in project management (e.g., PMP, CAPM) preferred
\n- Experience on Monday.com or related project management tool
\n\n
\n\n
Prolonged periods of sitting at a desk and working on a computer\nMust be able to lift up to 15 pounds at times\n\n"},{"text":"WHAT YOU CAN EXPECT","content":"\nAt ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nCompetitive base salary and bonus\nHealth/Dental/Vision insurance\nCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance\nVoluntary Enhanced LTD Program\nVoluntary Hospital, Accident, and Cancer Programs\n401(k) with 100% match up to 5%\nPaid parental leave\nPre-tax transit accounts\nEmployee Assistance Program for emotional, financial, and legal support\n"},{"text":"WELL-BEING","content":"\nGenerous paid time off\nFlex remote work time\nFlex Summer Fridays\nEmployee engagement programs\nVolunteer time off\nContinuing education\nComplimentary Empire State Building Observatory access\nComplimentary gym membership and other wellness benefits\nEmployee Discount Programs\n"}],"salaryRange":{"min":105000,"max":120000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.
","salaryDescriptionPlain":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.\n","text":"Project Manager, Project Management Office","country":"US","workplaceType":"hybrid","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\n\n
\n
The Project Manager, Project Management Office (PMO) supports the successful delivery of cross-functional initiatives across the organization. This role is responsible for the management of projects from initiation through completion and ensures alignment with business objectives and adherence to PMO standards.
\n
\n
\n
This role reports to the Head of PMO, the Project Manager will coordinate stakeholders, manage timelines, track risks, and support enterprise reporting while contribute to continuous improvement within the PMO.
\n
\n
ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Property Management","location":"New York, New York, United States","team":"Multifamily","allLocations":["New York, New York, United States"]},"createdAt":1776284953009,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY\nThe Property Manager will lead the overall operations, financial performance, and resident experience across a portfolio of multifamily residential properties. This role is responsible for managing day-to-day property operations, driving occupancy and revenue, and ensuring a best-in-class living experience for residents. The Property Manager will oversee on-site teams, including leasing, maintenance, and concierge staff, while ensuring compliance with all applicable regulations and company standards. The ideal candidate has a proven track record in residential property management, team leadership, and delivering strong financial and operational results.\n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\nThe Property Manager will lead the overall operations, financial performance, and resident experience across a portfolio of multifamily residential properties. This role is responsible for managing day-to-day property operations, driving occupancy and revenue, and ensuring a best-in-class living experience for residents. The Property Manager will oversee on-site teams, including leasing, maintenance, and concierge staff, while ensuring compliance with all applicable regulations and company standards. The ideal candidate has a proven track record in residential property management, team leadership, and delivering strong financial and operational results.
","id":"1b08f315-8158-4106-b54f-2c369a21ec08","lists":[{"text":"RESPONSIBILITIES","content":"PROPERTY FINANCIALS & PERFORMANCE:
\n\nResponsible for the overall financial performance of the property, including revenue growth, expense control, and NOI performance\nConduct monthly financial reviews comparing budget/forecast to actuals and report variances to senior management\nDevelop and manage annual operating budgets, capital plans, and multi-year forecasts\nMonitor rent collections, arrears, concessions, and other revenue streams to ensure financial targets are met\nOversee expense management, vendor costs, and operational efficiencies\nAbility to identify and execute revenue enhancement opportunities\n\nRESIDENT EXPERIENCE & LEASING:
\n\nEnsure a high level of resident satisfaction through proactive communication and responsive service\nPartner with and hold leasing teams accountable for achieving target occupancy, pricing strategy, and conversion targets.\nReview and approve pricing strategies (in coordination with upper management)\nSupport leasing teams in driving traffic, managing leads, and executing renewals\nReview and approve resident communications, notices, and policies\nHandle escalated resident issues and ensure timely, solution-oriented resolution\nSupport community engagement initiatives to enhance resident retention\n\nTEAM LEADERSHIP & DEVELOPMENT:
\n\nLead, train, and develop on-site staff including leasing, maintenance, concierge, and administrative teams\nEstablish clear performance goals and hold team members accountable to service and operational standards\nOversee hiring, performance management, and employee development\nFoster a collaborative, service-oriented culture aligned with ESRT values\n\nOPERATIONS & BUILDING MANAGEMENT:
\n\nOversee daily building operations, ensuring cleanliness, safety, and functionality of all common areas and amenities\nConduct regular property inspections and ensure building standards are consistently met\nManage work order systems to ensure timely completion of maintenance requests\nEnsure compliance with building policies, house rules, and company procedures\nIdentify operational risks and implement solutions to mitigate them\n\nVENDOR & CONTRACT MANAGEMENT:
\n\nOversee third-party vendors and contractors, ensuring performance, cost control, and compliance\nManage contract negotiations, renewals, and vendor relationships\nEnsure all vendors maintain proper insurance and meet building requirements\nOversee service contracts for maintenance, cleaning, security, and specialty services\n\nCOMPLIANCE & RISK MANAGEMENT:
\n\nEnsure compliance with NYC housing regulations and agencies, including HPD, DOB, FDNY, and others\nOversee compliance with affordable housing programs such as Section 8 and City PHEPS where applicable\nMaintain all building permits, certifications, and inspection records\nManage incident reporting, insurance claims, and risk mitigation strategies\nEnsure staff and vendors complete required safety training and certifications\n\nCONSTRUCTION & CAPITAL PROJECTS:
\n\nDevelop and execute capital improvement and renovation plans\nPartner with project management teams to oversee unit renovations and building upgrades\nMonitor project budgets, timelines, and quality of work\nEnsure all construction and alterations comply with building standards and local codes\n\nSTRATEGIC INITATIVES & REPORTING:
\n\nLead property-level initiatives aligned with portfolio and company goals\nProvide regular reporting to senior leadership on financial performance, operations, and resident metrics\nIdentify opportunities to improve efficiency, resident experience, and asset value\nParticipate in portfolio-wide initiatives and special projects\n"},{"text":"WHAT SUCCESS LOOKS LIKE","content":"\n\n
Strong financial performance and achievement of budget targets\nHigh occupancy, strong leasing performance, and resident retention\nExceptional resident satisfaction and service delivery\nWell-maintained, compliant, and efficiently operated properties\nHigh-performing, engaged, and accountable teams\nKPIs: property financial targets (NOI, budget adherence), occupancy & leasing performance, resident satisfaction and retention, and team performance & engagement\n\n"},{"text":"REQUIRED SKILLS / ABILITIES","content":"\n\n
Strong financial acumen with ability to analyze budgets, forecasts, and financial statements\nKnowledge of residential leasing, rent regulation, and property operations\nKnowledge of NYC housing regulations, including affordable / rent stabilization, HPD compliance, DOB permitting, and local law requirements (e.g. LL11, LL84, LL97)\nStrong leadership and team management skills\nExcellent communication and problem-solving abilities\nAbility to manage multiple priorities in a fast-paced environment\nWorking knowledge of building systems (mechanical, electrical, plumbing)\nProficiency in Yardi, BuildingLink, Microsoft Office, and related systems\n\n"},{"text":"EDUCATION & EXPERIENCE ","content":"\nBachelor’s degree required; advanced degree or certifications a plus\nMinimum of 5–7 years of residential property management experience\nExperience managing multifamily assets in NYC strongly preferred\nPrior leadership experience managing on-site teams required\n"},{"text":"PHYSICAL REQUIREMENTS","content":"\nProlonged periods of sitting at a desk and working on a computer\nMust be able to lift up to 15 pounds at times\n"},{"text":"WHAT YOU CAN EXPECT","content":"At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
\n\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nCompetitive base salary and bonus\nHealth/Dental/Vision insurance\nCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance\nVoluntary Enhanced LTD Program\nVoluntary Hospital, Accident, and Cancer Programs\n401(k) with 100% match up to 5%\nPaid parental leave\nPre-tax transit accounts\nEmployee Assistance Program for emotional, financial, and legal support\n"},{"text":"WELL-BEING","content":"\nGenerous paid time off\nFlex remote work time\nFlex Summer Fridays\nEmployee engagement programs\nVolunteer time off\nContinuing education\nComplimentary Empire State Building Observatory access\nComplimentary gym membership and other wellness benefits\nEmployee Discount Programs\n"}],"salaryRange":{"min":120000,"max":140000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.
","salaryDescriptionPlain":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.\n","text":"Property Manager, Multifamily","country":"US","workplaceType":"onsite","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\nThe Property Manager will lead the overall operations, financial performance, and resident experience across a portfolio of multifamily residential properties. This role is responsible for managing day-to-day property operations, driving occupancy and revenue, and ensuring a best-in-class living experience for residents. The Property Manager will oversee on-site teams, including leasing, maintenance, and concierge staff, while ensuring compliance with all applicable regulations and company standards. The ideal candidate has a proven track record in residential property management, team leadership, and delivering strong financial and operational results.
","descriptionBodyPlain":"POSITION SUMMARY\nThe Property Manager will lead the overall operations, financial performance, and resident experience across a portfolio of multifamily residential properties. This role is responsible for managing day-to-day property operations, driving occupancy and revenue, and ensuring a best-in-class living experience for residents. The Property Manager will oversee on-site teams, including leasing, maintenance, and concierge staff, while ensuring compliance with all applicable regulations and company standards. The ideal candidate has a proven track record in residential property management, team leadership, and delivering strong financial and operational results.\n","hostedUrl":"https://jobs.lever.co/esrtreit/1b08f315-8158-4106-b54f-2c369a21ec08","applyUrl":"https://jobs.lever.co/esrtreit/1b08f315-8158-4106-b54f-2c369a21ec08/apply"},{"additionalPlain":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Marketing, Public Relations, Digital","location":"New York, New York, United States","team":"Revenue","allLocations":["New York, New York, United States"]},"createdAt":1771619744976,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","id":"e7acb38f-0182-4af1-9931-a6cd176d074d","lists":[{"text":"RESPONSIBILITIES","content":"\nSupport the VP, Revenue by analyzing data related to pricing, sales mix, segmentation, and capacity to identify trends and performance drivers\nSupport the responsible use of AI by documenting use cases, validating outputs, and assisting with basic model performance monitoring and data quality checks\nUtilize analytics tools, automation, and AI-enabled platforms to improve reporting efficiency and analytical workflows, under guidance from senior team members\nAssist with daily, weekly, monthly, and quarterly reporting processes, ensuring data accuracy, consistency, and timeliness.\nSupport market research and competitor analysis efforts by collecting data, developing benchmarks, and summarizing insights related to revenue performance\nConduct routine and ad hoc data analyses to uncover patterns, trends, and correlations, and assist in translating findings into clear insights for internal stakeholders\nBuild, maintain, and update dashboards, reports, and data visualizations to track key performance indicators (KPIs) and support business decision-making\nCollaborate with Sales, Marketing, and other internal teams to provide data-driven insights that support commercial initiatives, campaigns, and pricing decisions\nAssist in forecasting and trend analysis by using historical data to help evaluate business performance and support planning activities\nWork with the Ticketing team to help ensure systems and tools (including Ventrata) are set up correctly for reporting, pricing analysis, and capacity tracking\nParticipate in testing, learning, and adoption of new analytics tools and technologies to enhance data capabilities and operational efficiency\n"},{"text":" WHAT SUCCESS LOOKS LIKE","content":"\nYou are goal-oriented to achieve key performance metrics\nAI is embedded in your daily workflow as a trusted “coworker”\nEffective adoption, optimization, and governance of AI and analytics tools that improve speed, accuracy, and scalability of revenue insights\nDevelop SOP’s and reports to streamline processes and to manage day-to-day operations that are scalable with the use of AI\nSuccessful execution of new revenue initiatives, business revenue streams, and software\nSolid understanding of commercial operations, market dynamics, and sales strategies. Ability to align data insights with business objectives\nDemonstrate outperformance against the market and competitors\nAbility to thrive in a dynamic and evolving market landscape, adjusting strategies to meet changing business conditions\n"},{"text":" REQUIRED SKILLS / ABILITIES","content":"\nStrong analytical and problem-solving abilities, with a proven track record of translating data into actionable business strategies\nComfort using AI tools as part of daily analytical workflows\nData analytics tools experience is preferred (e.g., SQL, Python, Tableau, Power BI). At a minimum, expert proficiency in Excel is required\nProven ability to drive results, meet deadlines, and exceed targets in a fast-paced and competitive environment\nDetail-oriented with a focus on data accuracy and quality\nExcellent multi-tasking, organizational, and time management skills\nExceptional written and oral communication skills\n"},{"text":" EDUCATION & EXPERIENCE ","content":"\nBachelor’s degree in Business Administration, Finance, or Economics\nTwo to three years of experience in a related position\nMust have experience with creating reports and models\n"},{"text":"PHYSICAL REQUIREMENTS","content":"\nProlonged periods of sitting at a desk and working on a computer\nMust be able to lift up to 15 pounds at times\n"},{"text":" WHAT YOU CAN EXPECT","content":"At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
\n\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nCompetitive base salary and bonus\nHealth/Dental/Vision insurance\nCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance\nVoluntary Enhanced LTD Program\nVoluntary Hospital, Accident, and Cancer Programs\n401(k) with 100% match up to 5%\nPaid parental leave\nPre-tax transit accounts\nEmployee Assistance Program for emotional, financial, and legal support\n"},{"text":" WELL-BEING","content":"\nGenerous paid time off\nFlex remote work time\nFlex Summer Fridays\nEmployee engagement programs\nVolunteer time off\nContinuing education\nComplimentary Empire State Building Observatory access\nComplimentary gym membership and other wellness benefits\nEmployee Discount Programs\n"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","min":75000,"max":95000},"text":"Revenue Analyst","country":"US","workplaceType":"hybrid","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/esrtreit/e7acb38f-0182-4af1-9931-a6cd176d074d","applyUrl":"https://jobs.lever.co/esrtreit/e7acb38f-0182-4af1-9931-a6cd176d074d/apply"},{"additionalPlain":"#LI-DNI\n\n\nESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"#LI-DNI
ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Seasonal","department":"Union","location":"New York, New York, United States","team":"Observatory","allLocations":["New York, New York, United States"]},"createdAt":1777391730066,"descriptionPlain":"COMPANY SUMMARY\n \nThe Empire State Building, the “World's Most Famous Building,\" owned by Empire State Realty Trust, Inc. (ESRT: NYSE), soars 1,454 feet above Midtown Manhattan from base to antenna. The $165 million reimagination of the Empire State Building Observatory Experience created an all-new experience with a dedicated guest entrance, an interactive museum with nine galleries, and a redesigned 102nd Floor Observatory with floor-to-ceiling windows. The journey to the world-famous 86th Floor Observatory, the only 360-degree, open-air observatory with views of New York and beyond, orients visitors for their entire New York City experience and covers everything from the building's iconic history to its current place in pop culture. The Empire State Building Observatory Experience welcomes millions of visitors each year and is ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do, \"America's Favorite Building\" by the American Institute of Architects, the world's most popular travel destination by Uber, and the #1 New York City attraction in Lonely Planet’s Ultimate Travel List. \n \nSince 2011, the building has been fully powered by renewable wind electricity, and its many floors house a diverse array of office tenants such as LinkedIn and Shutterstock, as well as retail options like STATE Grill and Bar, Tacombi, and Starbucks. For more information and Observatory Experience tickets visit esbnyc.com or follow the building's Facebook, X (formerly Twitter), Instagram, Weibo, YouTube, or TikTok. \n \nThe ESBO has recently undergone a top-to-bottom renovation that includes a dedicated Guest entrance, an immersive, tactile, and digital museum that celebrates our icon from the moment it was conceived to its place today in pop-culture, and a completely re-imagined 102nd floor viewing experience (www.esbnyc.com). Within the museum’s more than one dozen memorable moments, we could not resist but sprinkle a little extra fun with the inclusion of our Kong exhibit where visitors walk through an office from the 1930’s complete with the famous, giant ape's fingers pierce the walls as he dangles from the building and dodges vintage fighter planes. Those brave enough can even step into Kong's hands – but beware, you might feel the power of this fearsome ape firsthand! \n \nThe renovations also include industry-leading Indoor Environmental Quality (IEQ) improvements such as bi-polar ionization, MERV 13 filters, and increased ventilation that led to the building’s achievement as the first building in the Americas to receive the WELL Health-Safety Rating. \n \nOverall, the Guest feedback has been stellar! New York Times’ quote: “…exhilarating and intimate.” \n \nAre you a driven, self-motivated and results oriented professional who thrives on building a winning team? Do you define success as the ability to drive revenue, EBIDTA, and deliver an exceptional experience? Then join our team and experience the rewards of hard work, teamwork, learning, and dedication to create a “best-in-class” attraction that requires excellence in all that we undertake. \n \nABOUT EMPIRE STATE REALTY TRUST\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY\n \nThe Seasonal Guest Service Ambassador is responsible for providing guidance to all Observatory guests as they make their way throughout the experience from the Lobby to the 86th/102nd Floor and back down to the Main Lobby.\n \n","description":"COMPANY SUMMARY
\n
\nThe Empire State Building, the “World's Most Famous Building,\" owned by Empire State Realty Trust, Inc. (ESRT: NYSE), soars 1,454 feet above Midtown Manhattan from base to antenna. The $165 million reimagination of the Empire State Building Observatory Experience created an all-new experience with a dedicated guest entrance, an interactive museum with nine galleries, and a redesigned 102nd Floor Observatory with floor-to-ceiling windows. The journey to the world-famous 86th Floor Observatory, the only 360-degree, open-air observatory with views of New York and beyond, orients visitors for their entire New York City experience and covers everything from the building's iconic history to its current place in pop culture. The Empire State Building Observatory Experience welcomes millions of visitors each year and is ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do, \"America's Favorite Building\" by the American Institute of Architects, the world's most popular travel destination by Uber, and the #1 New York City attraction in Lonely Planet’s Ultimate Travel List. \n
\nSince 2011, the building has been fully powered by renewable wind electricity, and its many floors house a diverse array of office tenants such as LinkedIn and Shutterstock, as well as retail options like STATE Grill and Bar, Tacombi, and Starbucks. For more information and Observatory Experience tickets visit esbnyc.com or follow the building's Facebook, X (formerly Twitter), Instagram, Weibo, YouTube, or TikTok. \n
\nThe ESBO has recently undergone a top-to-bottom renovation that includes a dedicated Guest entrance, an immersive, tactile, and digital museum that celebrates our icon from the moment it was conceived to its place today in pop-culture, and a completely re-imagined 102nd floor viewing experience (www.esbnyc.com). Within the museum’s more than one dozen memorable moments, we could not resist but sprinkle a little extra fun with the inclusion of our Kong exhibit where visitors walk through an office from the 1930’s complete with the famous, giant ape's fingers pierce the walls as he dangles from the building and dodges vintage fighter planes. Those brave enough can even step into Kong's hands – but beware, you might feel the power of this fearsome ape firsthand! \n
\nThe renovations also include industry-leading Indoor Environmental Quality (IEQ) improvements such as bi-polar ionization, MERV 13 filters, and increased ventilation that led to the building’s achievement as the first building in the Americas to receive the WELL Health-Safety Rating.
\n
\nOverall, the Guest feedback has been stellar! New York Times’ quote: “…exhilarating and intimate.”
\n
\nAre you a driven, self-motivated and results oriented professional who thrives on building a winning team? Do you define success as the ability to drive revenue, EBIDTA, and deliver an exceptional experience? Then join our team and experience the rewards of hard work, teamwork, learning, and dedication to create a “best-in-class” attraction that requires excellence in all that we undertake.
\n
\nABOUT EMPIRE STATE REALTY TRUST
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\n
\nThe Seasonal Guest Service Ambassador is responsible for providing guidance to all Observatory guests as they make their way throughout the experience from the Lobby to the 86th/102nd Floor and back down to the Main Lobby.
\n
","id":"29fdb5bc-a199-4d95-8be3-1e19c8e975d3","lists":[{"text":"RESPONSIBILITIES","content":"\nEngaging and guiding Observatory guests throughout the attraction, providing clear and friendly directions to ensure a memorable experience\nResponding to guest questions promptly and consistently with a positive and welcoming attitude\nAddressing customer complaints with empathy and professionalism, ensuring they are directed to the appropriate personnel for resolution\nMaintaining high levels of enthusiasm and positivity throughout the entire shift to create a joyful atmosphere\nEnsuring reliability and punctuality to enhance the overall guest experience\nStanding outside in various weather conditions for short periods, always with a warm and welcoming demeanor\nMonitoring staircases as guests walk up or down, ensuring their safety and comfort with attentive care\nObserving and reporting any improper conditions within the assigned workspace to maintain a pleasant and safe environment\nAdhering to all uniform and grooming standards (e.g., no visible tattoos, appropriate hair length, clean-shaven, good hygiene, and following a uniform wash cycle) to present a professional and approachable image\nFollowing ESB policies and management directives to ensure consistent and high-quality service\nAnswering guest inquiries over the phone and redirecting calls as needed with courtesy and efficiency\nSetting up stanchions and properly aligning them to suit guest traffic, ensuring smooth and organized flow\nPreparing detailed written reports of unusual activities at management’s request, with attention to accuracy and clarity\nPleasantly assisting guests with non-ESB related inquiries upon request, always with a helpful and friendly attitude\n"},{"text":"WHAT SUCCESS LOOKS LIKE","content":"\nA successful Guest Services Ambassador provides a warm, welcoming experience by guiding guests, answering questions, and resolving concerns with professionalism. They maintain enthusiasm, ensure safety, follow ESB standards, and keep guest flow organized. Success means creating a joyful atmosphere, being reliable and attentive, and delivering exceptional service that reflects the iconic Empire State Building.\n"},{"text":"REQUIRED SKILLS/ABILITIES","content":"\nFluent in English with excellent communication skills; second language preferred\nPassion for delivering exceptional guest experiences, with a naturally outgoing, approachable personality and the ability to connect easily with guests without being prompted\n"},{"text":"EDUCATION & EXPERIENCE ","content":"\nHigh school diploma or equivalent preferred\nExperience in positions requiring customer service and communications preferred\n"},{"text":"PHYSICAL REQUIREMENTS","content":"\nMust be available to workdays, nights, weekends and holidays as early as 4:45am or as late as 2:15am\nMust be able to stand for the duration of an 8-hour shift\nMust be able to work on high floors and travel in tight spaces such as elevators\nMust be able to read and follow a post assignment schedule\n"},{"text":"WHAT YOU CAN EXPECT","content":"At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
\n\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nBenefits as per Local 32BJ Collective Bargaining Agreement.\n"}],"salaryRange":{"min":22.943,"currency":"USD","interval":"per-hour-wage","max":30.591},"text":"Seasonal Guest Service Ambassador (Empire State Building)","country":"US","workplaceType":"onsite","opening":"COMPANY SUMMARY
\n
\nThe Empire State Building, the “World's Most Famous Building,\" owned by Empire State Realty Trust, Inc. (ESRT: NYSE), soars 1,454 feet above Midtown Manhattan from base to antenna. The $165 million reimagination of the Empire State Building Observatory Experience created an all-new experience with a dedicated guest entrance, an interactive museum with nine galleries, and a redesigned 102nd Floor Observatory with floor-to-ceiling windows. The journey to the world-famous 86th Floor Observatory, the only 360-degree, open-air observatory with views of New York and beyond, orients visitors for their entire New York City experience and covers everything from the building's iconic history to its current place in pop culture. The Empire State Building Observatory Experience welcomes millions of visitors each year and is ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do, \"America's Favorite Building\" by the American Institute of Architects, the world's most popular travel destination by Uber, and the #1 New York City attraction in Lonely Planet’s Ultimate Travel List. \n
\nSince 2011, the building has been fully powered by renewable wind electricity, and its many floors house a diverse array of office tenants such as LinkedIn and Shutterstock, as well as retail options like STATE Grill and Bar, Tacombi, and Starbucks. For more information and Observatory Experience tickets visit esbnyc.com or follow the building's Facebook, X (formerly Twitter), Instagram, Weibo, YouTube, or TikTok. \n
\nThe ESBO has recently undergone a top-to-bottom renovation that includes a dedicated Guest entrance, an immersive, tactile, and digital museum that celebrates our icon from the moment it was conceived to its place today in pop-culture, and a completely re-imagined 102nd floor viewing experience (www.esbnyc.com). Within the museum’s more than one dozen memorable moments, we could not resist but sprinkle a little extra fun with the inclusion of our Kong exhibit where visitors walk through an office from the 1930’s complete with the famous, giant ape's fingers pierce the walls as he dangles from the building and dodges vintage fighter planes. Those brave enough can even step into Kong's hands – but beware, you might feel the power of this fearsome ape firsthand! \n
\nThe renovations also include industry-leading Indoor Environmental Quality (IEQ) improvements such as bi-polar ionization, MERV 13 filters, and increased ventilation that led to the building’s achievement as the first building in the Americas to receive the WELL Health-Safety Rating.
\n
\nOverall, the Guest feedback has been stellar! New York Times’ quote: “…exhilarating and intimate.”
\n
\nAre you a driven, self-motivated and results oriented professional who thrives on building a winning team? Do you define success as the ability to drive revenue, EBIDTA, and deliver an exceptional experience? Then join our team and experience the rewards of hard work, teamwork, learning, and dedication to create a “best-in-class” attraction that requires excellence in all that we undertake.
\n
\nABOUT EMPIRE STATE REALTY TRUST
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nThe Empire State Building, the “World's Most Famous Building,\" owned by Empire State Realty Trust, Inc. (ESRT: NYSE), soars 1,454 feet above Midtown Manhattan from base to antenna. The $165 million reimagination of the Empire State Building Observatory Experience created an all-new experience with a dedicated guest entrance, an interactive museum with nine galleries, and a redesigned 102nd Floor Observatory with floor-to-ceiling windows. The journey to the world-famous 86th Floor Observatory, the only 360-degree, open-air observatory with views of New York and beyond, orients visitors for their entire New York City experience and covers everything from the building's iconic history to its current place in pop culture. The Empire State Building Observatory Experience welcomes millions of visitors each year and is ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do, \"America's Favorite Building\" by the American Institute of Architects, the world's most popular travel destination by Uber, and the #1 New York City attraction in Lonely Planet’s Ultimate Travel List. \n \nSince 2011, the building has been fully powered by renewable wind electricity, and its many floors house a diverse array of office tenants such as LinkedIn and Shutterstock, as well as retail options like STATE Grill and Bar, Tacombi, and Starbucks. For more information and Observatory Experience tickets visit esbnyc.com or follow the building's Facebook, X (formerly Twitter), Instagram, Weibo, YouTube, or TikTok. \n \nThe ESBO has recently undergone a top-to-bottom renovation that includes a dedicated Guest entrance, an immersive, tactile, and digital museum that celebrates our icon from the moment it was conceived to its place today in pop-culture, and a completely re-imagined 102nd floor viewing experience (www.esbnyc.com). Within the museum’s more than one dozen memorable moments, we could not resist but sprinkle a little extra fun with the inclusion of our Kong exhibit where visitors walk through an office from the 1930’s complete with the famous, giant ape's fingers pierce the walls as he dangles from the building and dodges vintage fighter planes. Those brave enough can even step into Kong's hands – but beware, you might feel the power of this fearsome ape firsthand! \n \nThe renovations also include industry-leading Indoor Environmental Quality (IEQ) improvements such as bi-polar ionization, MERV 13 filters, and increased ventilation that led to the building’s achievement as the first building in the Americas to receive the WELL Health-Safety Rating. \n \nOverall, the Guest feedback has been stellar! New York Times’ quote: “…exhilarating and intimate.” \n \nAre you a driven, self-motivated and results oriented professional who thrives on building a winning team? Do you define success as the ability to drive revenue, EBIDTA, and deliver an exceptional experience? Then join our team and experience the rewards of hard work, teamwork, learning, and dedication to create a “best-in-class” attraction that requires excellence in all that we undertake. \n \nABOUT EMPIRE STATE REALTY TRUST\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\n
\nThe Seasonal Guest Service Ambassador is responsible for providing guidance to all Observatory guests as they make their way throughout the experience from the Lobby to the 86th/102nd Floor and back down to the Main Lobby.
\n
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Seasonal Guest Service Ambassador is responsible for providing guidance to all Observatory guests as they make their way throughout the experience from the Lobby to the 86th/102nd Floor and back down to the Main Lobby.\n \n","hostedUrl":"https://jobs.lever.co/esrtreit/29fdb5bc-a199-4d95-8be3-1e19c8e975d3","applyUrl":"https://jobs.lever.co/esrtreit/29fdb5bc-a199-4d95-8be3-1e19c8e975d3/apply"},{"additionalPlain":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Intern","department":"Marketing, Public Relations, Digital","location":"New York, New York, United States","team":"Marketing","allLocations":["New York, New York, United States"]},"createdAt":1775055054787,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY\n \nEmpire State Realty Trust (ESRT) is seeking a part-time Social Media Content Creator Intern to assist in the strategic vision and execution of the cutting-edge social media program and digital marketing initiatives for the Empire State Building and Empire State Realty Trust. The ideal candidate is an innovative and creative thinker, who is constantly in-the-know when it comes to social video trends on platforms like TikTok and Instagram and able to quickly conceptualize, shoot and edit content. \n \nThis role will support the Marketing Team at ESRT, a globally recognized innovator and leader in sustainable real estate. ESRT is the proud owner of the iconic Empire State Building, whose newly renovated Observatory Experience welcomes celebrities, dignitaries, and more than four million tourists per year.\n \n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\n
\n\n
Empire State Realty Trust (ESRT) is seeking a part-time Social Media Content Creator Intern to assist in the strategic vision and execution of the cutting-edge social media program and digital marketing initiatives for the Empire State Building and Empire State Realty Trust. The ideal candidate is an innovative and creative thinker, who is constantly in-the-know when it comes to social video trends on platforms like TikTok and Instagram and able to quickly conceptualize, shoot and edit content.
\n
\n
This role will support the Marketing Team at ESRT, a globally recognized innovator and leader in sustainable real estate. ESRT is the proud owner of the iconic Empire State Building, whose newly renovated Observatory Experience welcomes celebrities, dignitaries, and more than four million tourists per year.
\n
\n
\n\n
Develop snackable visual content, short-form social videos, memes, GIF’s and dynamic media assets to grow social media audiences with a focus on TikTok and Instagram\nStrategically and quickly shoot, create and edit video and photo content to tell compelling and engaging stories for the Empire State Building and Empire State Realty Trust audiences\nBe up-to-date on trending video content especially on Reels and TikTok and be able to quickly develop content to match that suits the Empire State Building/ESRT brand\nIdentify thumb-stopping, brand and audience building opportunities for content\nPitch weekly video and content ideas to Social Media Manager\nContribute creatively and deliver projects on a deadline\nProficient in Adobe CC (Photoshop, Premiere, Illustrator), FinalCut Pro and other video/photo editing platforms\nHave a deep understanding of social media and audience engagement\nAdditional responsibilities as directed\n\n"},{"text":"REQUIRED SKILLS / ABILITIES","content":"\n\n
Experience of content creation (video, editing, photography, etc.)\nPortfolio or website of relevant work examples\nDetail-oriented and results-driven with the ability to work in a fast-paced environment.\nFamiliarity with key social platforms such as Facebook, Twitter, Instagram, Pinterest, YouTube, Snapchat and TikTok. is required; knowledge of WeChat, and Weibo is a plus. \nAbility to handle multiple tasks simultaneously\nStrong written and verbal communication skills\nAbility to interact with all levels of personnel \n\n"},{"text":"EDUCATION & EXPERIENCE ","content":"\nA student enrolled in a four-year or five-year undergraduate program \n"},{"text":"PHYSICAL REQUIREMENTS","content":"\nProlonged periods of sitting at a desk and working on a computer\nMust be able to lift up to 15 pounds at times\n"},{"text":"WHAT YOU CAN EXPECT","content":"\nAt ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":22.5,"max":22.5},"salaryDescription":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.
","salaryDescriptionPlain":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.\n","text":"Social Media Content Creator Intern","country":"US","workplaceType":"onsite","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\n
\n\n
Empire State Realty Trust (ESRT) is seeking a part-time Social Media Content Creator Intern to assist in the strategic vision and execution of the cutting-edge social media program and digital marketing initiatives for the Empire State Building and Empire State Realty Trust. The ideal candidate is an innovative and creative thinker, who is constantly in-the-know when it comes to social video trends on platforms like TikTok and Instagram and able to quickly conceptualize, shoot and edit content.
\n
\n
This role will support the Marketing Team at ESRT, a globally recognized innovator and leader in sustainable real estate. ESRT is the proud owner of the iconic Empire State Building, whose newly renovated Observatory Experience welcomes celebrities, dignitaries, and more than four million tourists per year.
\n
\n
ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Information Technology","location":"New York, New York, United States","team":"Development","allLocations":["New York, New York, United States"]},"createdAt":1774897265804,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY\n \nThe Sr. Application Developer will play a key role within a dynamic technology team, driving the advancement of enterprise systems that support a broad range of business functions, including Marketing, Public Relations & Digital, Accounting, IT, Project Management, Property Management, Leasing, Legal, Sustainability, FP&A, Investments & Acquisitions, HR, and more.\nThis individual will collaborate closely with both IT and business stakeholders to design, develop, and implement scalable applications and integrations that enable critical business initiatives. The role will begin with enhancing and optimizing existing systems and processes, with a clear path toward leading modernization efforts, re-architecting legacy platforms, and delivering innovative technology solutions aligned with the organization’s long-term strategic vision.\n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\n
\n\n
\n
The Sr. Application Developer will play a key role within a dynamic technology team, driving the advancement of enterprise systems that support a broad range of business functions, including Marketing, Public Relations & Digital, Accounting, IT, Project Management, Property Management, Leasing, Legal, Sustainability, FP&A, Investments & Acquisitions, HR, and more.
\n
This individual will collaborate closely with both IT and business stakeholders to design, develop, and implement scalable applications and integrations that enable critical business initiatives. The role will begin with enhancing and optimizing existing systems and processes, with a clear path toward leading modernization efforts, re-architecting legacy platforms, and delivering innovative technology solutions aligned with the organization’s long-term strategic vision.
\n
\n
\n\n
Take a lead role across all phases of the software development lifecycle, from design through deployment and ongoing application support\n
Contribute to architectural decisions and design discussions to ensure applications are scalable, maintainable, secure, and high performing\n
Troubleshoot and resolve complex software issues by identifying root causes and implementing effective solutions\n
Support, maintain, and enhance existing enterprise applications to ensure reliability, performance, and alignment with evolving business needs\n
Design and develop integrations, APIs, and services that connect internal systems and external platforms\n
Provide support in designing, prototyping, building, and maintaining Salesforce.com applications and customizations\n
Collaborate with the Application Development team to research, prototype, and implement emerging technologies, including AI-driven capabilities such as MCP Servers, machine learning models, intelligent automation, and large language models (LLMs)\n
Identify opportunities to incorporate AI and intelligent automation into enterprise systems to improve operational efficiency and decision-making\n
Design and develop ETL processes, including data extraction, transformation, and loading, supporting enterprise data workflows and integrations\n
Develop and support interactive dashboards and reporting solutions using business intelligence tools such as Tableau or Power BI\n
Design and develop Robotic Process Automation (RPA) solutions to automate repetitive and rule-based business processes\n
Ensure the quality and reliability of software through testing, validation, and continuous improvement practices\n
Utilize Git for version control and apply DevOps and continuous integration/continuous deployment (CI/CD) best practices\n
Create and maintain technical documentation for applications, integrations, and system processes\n
Stay current with industry trends, particularly in AI, automation, and enterprise application development, and advocate for adoption of best practices and modern technologies\n
Work closely with cross-functional teams including cybersecurity specialists, network engineers, business analysts, and project managers to deliver high-quality technology solutions\n
Collaborate with onshore and offshore developers to support multiple applications and technologies\n
Work with leadership and business stakeholders to understand organizational goals and translate business needs into technical solutions\n
Participate in and contribute to an agile development environment\n\n
\n
At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
\n\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nCompetitive base salary and bonus\nHealth/Dental/Vision insurance\nCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance\nVoluntary Enhanced LTD Program\nVoluntary Hospital, Accident, and Cancer Programs\n401(k) with 100% match up to 5%\nPaid parental leave\nPre-tax transit accounts\nEmployee Assistance Program for emotional, financial, and legal support\n"},{"text":"WELL-BEING","content":"\nGenerous paid time off\nFlex remote work time\nFlex Summer Fridays\nEmployee engagement programs\nVolunteer time off\nContinuing education\nComplimentary Empire State Building Observatory access\nComplimentary gym membership and other wellness benefits\nEmployee Discount Programs\n"}],"salaryRange":{"max":155000,"currency":"USD","interval":"per-year-salary","min":145000},"salaryDescription":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.
","salaryDescriptionPlain":"Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.\n","text":"Sr. Application Developer","country":"US","workplaceType":"hybrid","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\n
\n\n
\n
The Sr. Application Developer will play a key role within a dynamic technology team, driving the advancement of enterprise systems that support a broad range of business functions, including Marketing, Public Relations & Digital, Accounting, IT, Project Management, Property Management, Leasing, Legal, Sustainability, FP&A, Investments & Acquisitions, HR, and more.
\n
This individual will collaborate closely with both IT and business stakeholders to design, develop, and implement scalable applications and integrations that enable critical business initiatives. The role will begin with enhancing and optimizing existing systems and processes, with a clear path toward leading modernization efforts, re-architecting legacy platforms, and delivering innovative technology solutions aligned with the organization’s long-term strategic vision.
\n
\n
ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Information Technology","location":"New York, New York, United States","team":"Network & Infrastructure","allLocations":["New York, New York, United States"]},"createdAt":1780412050202,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","id":"839dda63-32ba-4718-aea2-2a7c45be5d07","lists":[{"text":"RESPONSIBILITIES","content":"\n
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TECHNICAL LEADERSHIP & ESCALATION:
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Provide expert guidance to internal engineers, MSP resources, and NOC personnel on architecture, troubleshooting methodology, and root cause analysis
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NETWORK ARCHITECTURE & DESIGN:
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Work with the Director of Network & Infrastructure to architect scalable, resilient, and secure network solutions across LAN, WAN, wireless, cloud, and building infrastructure
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Evaluate emerging technologies and contribute to the long-term infrastructure roadmap, particularly around Palo Alto / Panorama, Aruba, and cloud connectivity platforms
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NETWORK ENGINEERING & OPERATIONS:
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Design, deploy, and manage enterprise network infrastructure across BMS, IoT, Wi-Fi, PropTech, AV, security systems, corporate offices, and the Observatory
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Administer Palo Alto NGFWs via Panorama — policy management, threat prevention, VPN, NAT, and security profile lifecycle management
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Manage and optimize Aruba switching and wireless infrastructure including configuration, upgrades, RF planning, and troubleshooting via Aruba Central
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Own BGP, OSPF, VLANs, VPN, QoS, and DNS configurations across multi-site environments
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SECURITY & COMPLIANCE:
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Administer Zscaler ZIA and ZPA — URL filtering, SSL inspection, cloud firewall rules, and app connector management
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Manage Proofpoint email security platform including anti-spam, anti-phishing, encryption, and threat response policies
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IDENTITY, ACCESS & CLOUD:
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Manage Conditional Access Policies and integrate identity platforms with Palo Alto User-ID, Zscaler IdP federation, and Azure AD
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Design and manage Microsoft Azure cloud networking including hybrid connectivity, VNet architecture, NSGs, and Azure Firewall
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PHYSICAL INFRASTRUCTURE & SYSTEMS:
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Manage physical server infrastructure, rack equipment installation, and data center operations including cabling, power, and cooling
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MONITORING, DOCUMENTATION & GOVERNANCE:
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Author and maintain high-quality documentation including topology diagrams, configuration baselines, SOPs, and runbooks
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Network architecture documentation, standards, and reference designs are developed and kept current, reducing reliance on tribal knowledge
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INTERPERSONAL SKILLS:
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Collaborative mindset: works effectively with internal teams, MSP, MSSP, and vendors; shares knowledge freely and raises team capability
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PALO ALTO NGFWs & PANORAMA:
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Panorama: centralized policy administration, device group management, log forwarding, and operational management at scale
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Advanced firewall design: zone-based architecture, App-ID, User-ID, URL filtering, SSL decryption, threat prevention, and WildFire integration
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ARUBA WIRELESS & SWITCHING:
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Zscaler Internet Access (ZIA) URL filtering, SSL inspection, cloud firewall, and policy configuration
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DNS & DOMAIN SECURITY:
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PROOFPOINT EMAIL SECURITY:
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OT / BMS / IoT / PROPTECH:
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Experience supporting access control, CCTV, AV systems, and sustainability technology in a commercial real estate or multi-family residential environment
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PHYSICAL INFRASTRUCTURE & DATA CENTER:
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Physical server management, rack installation, and data center operations including cabling, power, and cooling
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PCI-DSS & SOX COMPLIANCE:
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CLOUD & HYBRID NETWORKING:
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Microsoft Azure — VNet design, hybrid connectivity (ExpressRoute / VPN Gateway), NSGs, Azure Firewall, and Azure AD / Entra
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Aruba/HPE (ACSA/ACCP), Zscaler (ZCCA-IA/PA), Azure (AZ-104), or Okta Certified Administrator are a plus
\n \n\n
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At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
\n\nAdaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\nDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\nDependable – you take a strong sense of ownership and accountability over your work\nPassionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\nCurious – you consistently look for new ways to work smarter, not just harder\nEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\nPositive – you possess a service-oriented attitude with excellent follow through\n"},{"text":"BENEFITS","content":"\nCompetitive base salary and bonus\nHealth/Dental/Vision insurance\nCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance\nVoluntary Enhanced LTD Program\nVoluntary Hospital, Accident, and Cancer Programs\n401(k) with 100% match up to 5%\nPaid parental leave\nPre-tax transit accounts\nEmployee Assistance Program for emotional, financial, and legal support\n"},{"text":"WELL-BEING","content":"\nGenerous paid time off\nFlex remote work time\nFlex Summer Fridays\nEmployee engagement programs\nVolunteer time off\nContinuing education\nComplimentary Empire State Building Observatory access\nComplimentary gym membership and other wellness benefits\nEmployee Discount Programs\n"}],"salaryRange":{"max":175000,"currency":"USD","interval":"per-year-salary","min":155000},"text":"Sr. Network Engineer","country":"US","workplaceType":"hybrid","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/esrtreit/839dda63-32ba-4718-aea2-2a7c45be5d07","applyUrl":"https://jobs.lever.co/esrtreit/839dda63-32ba-4718-aea2-2a7c45be5d07/apply"},{"additionalPlain":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.\n","additional":"ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
","categories":{"commitment":"Full Time","department":"Property Management","location":"New York, New York, United States","team":"Engineering","allLocations":["New York, New York, United States"]},"createdAt":1776286628952,"descriptionPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n\n\nPOSITION SUMMARY\nThe VP, Engineering will report to the SVP, Property Management and is a hands-on, highly visible leader responsible for the reliability, safety, regulatory compliance, and performance of all building systems across the ESRT portfolio comprised of approximately 9 million rentable square feet across ten commercialbuildings and several stand-alone retail properties, as well as three multifamily buildings with 743 units. Building systems include mechanical, electrical, plumbing, HVAC, vertical transportation, life-safety systems, emergency power, façade systems, and all mission-critical infrastructure.\nThe VP, Engineering provides strategic oversight of engineering operations, including preventive and corrective maintenance, capital planning and project execution, environmental and energy performance, and overall operational readiness. The role ensures that all properties operate at the highest standards of efficiency, safety, and tenant experience.\nThis leader will establish emergency escalation procedures and appropriate delegation frameworks to support 24/7/365 building operations, maintenance, and emergency response across the portfolio.\nThe VP leads a team of eight Chief Engineers (with dual reporting to their respective Property Managers) and approximately 48 union engineering staff, represented by Local 94 and Local 30. The role is responsible for workforce performance, labor coordination, and building a strong pipeline of future engineering leaders.\nIn close partnership with the Property Management, Design & Construction, and Sustainability teams, as well as executive leadership, the VP ensures alignment with ESRT’s operational, financial, safety, sustainability, and customer service objectives.\nThe ideal candidate will leverage data analytics and predictive maintenance tools to optimize system performance, improve lifecycle planning, and drive continuous operational improvement. Additionally, this role serves as a visible leader of engineering operations to executive leadership and external stakeholders.\n","description":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
\n\n
The VP, Engineering will report to the SVP, Property Management and is a hands-on, highly visible leader responsible for the reliability, safety, regulatory compliance, and performance of all building systems across the ESRT portfolio comprised of approximately 9 million rentable square feet across ten commercial buildings and several stand-alone retail properties, as well as three multifamily buildings with 743 units. Building systems include mechanical, electrical, plumbing, HVAC, vertical transportation, life-safety systems, emergency power, façade systems, and all mission-critical infrastructure.
\n
The VP, Engineering provides strategic oversight of engineering operations, including preventive and corrective maintenance, capital planning and project execution, environmental and energy performance, and overall operational readiness. The role ensures that all properties operate at the highest standards of efficiency, safety, and tenant experience.
\n
This leader will establish emergency escalation procedures and appropriate delegation frameworks to support 24/7/365 building operations, maintenance, and emergency response across the portfolio.
\n
The VP leads a team of eight Chief Engineers (with dual reporting to their respective Property Managers) and approximately 48 union engineering staff, represented by Local 94 and Local 30. The role is responsible for workforce performance, labor coordination, and building a strong pipeline of future engineering leaders.
\n
In close partnership with the Property Management, Design & Construction, and Sustainability teams, as well as executive leadership, the VP ensures alignment with ESRT’s operational, financial, safety, sustainability, and customer service objectives.
\n
The ideal candidate will leverage data analytics and predictive maintenance tools to optimize system performance, improve lifecycle planning, and drive continuous operational improvement. Additionally, this role serves as a visible leader of engineering operations to executive leadership and external stakeholders.
\n
STRATEGIC PLANNING AND OPERATIONAL LEADERSHIP:
\n\nDevelop long-range engineering strategies, asset protection plans, and capital improvement roadmaps for major systems including heating, ventilation, and air conditioning equipment, electrical distribution, emergency power, vertical transportation, plumbing, fire and life-safety systems, and façade elements\nEstablish and maintain engineering standards, operating procedures, preventive maintenance schedules, safety practices, lockout and tagout procedures, hot work permitting, and work authorization processes\nEnsure all engineering activities are planned and coordinated to minimize operational impact and tenant disruption\nMaintain accurate inventories, equipment documentation, and system records within computerized maintenance management platforms and related systems.\n\nSYSTEM RELIABILITY & UPTIME ASSURANCE:
\n\nEnsure continuous availability and reliability of all critical building systems, which include central heating and cooling plants, primary electrical distribution, building management systems, fire detection and suppression systems, and vertical transportation.\nTrack key metrics such as system uptime, response time to events, and work order completion performance. Lead incident reviews, root-cause analysis, and follow-up corrective actions for any significant or repeated system failures\nImplement continuous improvement programs to increase equipment reliability, reduce unplanned downtime, and extend asset life.\n\nBUDGETING, FORECASTING, AND VARIANCE MANAGEMENT:
\n\nDevelop and manage the annual engineering operating budget, which includes labor, overtime, materials, contracts, tools, and utilities. Prepare financial justifications for capital projects based on lifecycle cost analysis, risk mitigation, operational efficiency, and compliance requirements\nPartner with Property Operations and Finance to prioritize and forecast multi-year capital needs\nProvide a monthly written review of engineering labor and overtime performance compared to budget, including a clear explanation of any overtime variance greater than five percent\nProvide a monthly written explanation for any repair or maintenance activity exceeding five thousand dollars, documenting the cause, contributing factors, and next steps\nMaintain strict cost control and financial transparency across all engineering functions\n\nPROJECT MANAGEMENT & INFRASTRUCTURE EXECUTION:
\n\nLead engineering projects from concept through close-out, including scope definition, budgeting, proposal development, bidding, contractor selection, contract management, scheduling, commissioning, and turnover\nEnsure all work meets Empire State standards for safety, quality, documentation, testing, and system integration\nCoordinate closely with construction management, tenant coordination, information technology, and building operations to avoid conflicts and ensure alignment\nEnsure that all project deliverables, including as-built drawings and operation and maintenance manuals, are accurate and properly archived\n\nVENDOR AND CONTRACTOR OVERSIGHT:
\n\nSelect, negotiate, and oversee major service providers for elevators, chillers, boilers, controls, fire and life-safety systems, water treatment, structural specialties, and other technical services\nEstablish clear service expectations, performance standards, and work documentation requirements\nConduct performance reviews, evaluate pricing and service quality, and make recommendations on renewals or rebids\nEnsure all vendors follow strict safety and compliance protocols, including site-specific orientation, daily hazard assessments, lockout and tagout verification, hot work control, and confined space entry rules\n\nREGULATORY COMPLIANCE, SAFETY MANAGEMENT, & RISK MITIGATION:
\n\nEnsure full compliance with all New York City and New York State regulations, which include Department of Buildings requirements, Fire Department requirements, safety regulations, and environmental standards\nMaintain all required testing, inspection, documentation, permits, and certifications for elevators, fire alarms, sprinkler systems, fuel storage, emergency generators, pressure vessels, cooling towers, boilers, and all related equipment\nMaintain a comprehensive safety program that includes hazard assessments, worker training, documented safety procedures, and required safety equipment\nLead emergency planning and response for power failures, equipment failures, floods, leaks, severe weather, and other incidents, including post-event evaluation\n\nCROSS-FUNCTIONAL COORDINATION AND STAKEHOLDER ENGAGEMENT:
\n\nWork closely with Property Operations, security, housekeeping, leasing, construction, information technology, sustainability, and major tenants to align engineering priorities with operational needs\nSupport leasing and tenant improvement processes by reviewing plans, verifying capacity, identifying code requirements, and assessing system impacts\nProvide clear communication to tenants and employees regarding planned outages, major projects, and incident responses.\n\nSUSTAINABILITY, ENERGY PERFORMANCE AND DECARBONIZATION SUPPORT:
\n\nLead initiatives to reduce energy and water use, lower carbon emissions, and support environmental and sustainability goals set by Empire State Realty Trust\nMonitor energy use intensity, peak electrical demand, utility consumption, and greenhouse gas performance\nIdentify both operational and capital opportunities to improve energy efficiency, reduce peak demand, and support compliance with environmental performance laws, including New York City Local Law 97 and related carbon-reduction requirements\nSupport benchmarking, certifications, and required government reporting\n\nTECHNOLOGY AND SYSTEMS MANAGEMENT:
\n\nOversee building management systems, computerized maintenance management systems, access control systems, and other operating technologies\nEnsure system trends, alarms, dashboards, and maintenance records are accurate, complete, and used to support informed decision-making\nPartner with information technology to ensure network integrity, cybersecurity protection, and infrastructure reliability\nManage data driven operations and KPI dashboards to make swift informed decisions to reduce energy and staffing costs\n\nSTANDARDS, PROCEDURES, AND QUALITY ASSURANCE:
\n\nDevelop, maintain, and enforce written standard operating procedures for all critical systems and maintenance activities\nEnsure preventive maintenance schedules are followed consistently and documented accurately\nConduct periodic audits of logbooks, system settings, equipment conditions, and recordkeeping to ensure compliance with internal and regulatory requirements.\n\nPEOPLE LEADERSHIP AND WORKFORCE DEVELOPMENT:
\n\nLead and develop the engineering team, which includes engineers, mechanics, tradespeople, and technicians, to ensure strong performance, consistent coverage, and high morale\nConduct performance evaluations, coaching, corrective actions, and succession planning\nEnsure the team receives all required technical training, safety training, and certifications mandated by New York City and state law\nExpand in-house capabilities by recruiting employees with skills in carpentry, painting, plumbing, minor electrical work, and general handyman functions\nProvide ongoing training to increase the team’s ability to perform tasks internally and reduce reliance on external contractors\nPromote a culture of safety, professionalism, quality workmanship, and continuous improvement\nBuild a strong pipeline of future engineering leaders\n\nPERFORMANCE METRICS AND REPORTING:
\n\nCritical system uptime: Maintain at least ninety-nine-point seven percent uptime for major systems and ninety-nine-point nine percent uptime for life-safety systems.\nResponse time for critical events: Respond to life-safety or major infrastructure events within five minutes during staffed hours and within fifteen minutes after hours.\nWork order completion time: Complete standard corrective work orders within forty-eight hours on average.\nEnergy performance metrics: Monitor and improve energy use intensity, manage peak electrical demand, and reduce weather-normalized energy consumption.\nFinancial reporting: Provide monthly written key performance indicator summaries and variance reports which will cover overtime performance, repair costs over five thousand dollars, and other operational variances.\n"},{"text":"WHAT SUCCESS LOOKS LIKE","content":"\n\n
Establishes strong operational alignment across the portfolio, to drive consistency, accountability, and adherence to clear performance standards across all properties and teams.\nLeverages available technology, data analytics and predictive maintenance tools to optimize system performance, improve lifecycle planning, and drive continuous operational improvement.\nDevelops a strong pipeline of future engineering leaders and fosters a culture of professionalism, accountability, and continuous improvement.\nExpands in-house technical capabilities and reduces reliance on external contractors through targeted training and workforce development.\nEnsures buildings are well maintained, teams operate efficiently, and preventive maintenance and operational initiatives are delivered on time and within budget\nLeverages data-driven operations and KPI dashboards to make informed decisions that reduce energy consumption and staffing costs, resulting in a safe, efficient, and high-performing portfolio.\nProvides proactive leadership and effective operational oversight to enable seamless day-to-day performance and allow senior leadership to focus on strategic priorities.\n\n"},{"text":"REQUIRED SKILLS / ABILITIES","content":"\n\n
Strong technical knowledge of heating, ventilation, and air conditioning systems; central plant operations; electrical distribution; emergency power; plumbing; vertical transportation; fire and life-safety systems; and building automation systems\nDemonstrated success leading teams, managing budgets, and completing complex projects\nStrong communication skills and the ability to work effectively with senior leadership, regulatory agencies, tenants, and service providers. Proven ability to drive safely, operational excellence, and continuous improvement using metrics, process discipline, and team development\n\n"},{"text":"EDUCATION & EXPERIENCE","content":"\n\n
A minimum of seven to ten years of engineering, facilities, or property operations experience, including leadership experience at a large commercial, mixed-use, or high-rise property\nA bachelor’s degree in engineering or a related field is preferred\nNew York City licenses such as stationary engineer and refrigeration operator are strongly preferred\n\n"},{"text":"PHYSICAL REQUIREMENTS","content":"\n\n
Prolonged periods of sitting at a desk and working on a computer\nMust be able to lift up to 15 pounds at times\nAbility to access mechanical spaces, rooftops, and infrastructure areas as needed\nOccasional off-hours response to critical events\n\n"},{"text":"WHAT YOU CAN EXPECT","content":"\n
At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
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Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently\n
Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT\n
Dependable – you take a strong sense of ownership and accountability over your work\n
Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude\n
Curious – you consistently look for new ways to work smarter, not just harder\n
Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture\n
Positive – you possess a service-oriented attitude with excellent follow through\n\n
\n\n
Competitive base salary and bonus\nHealth/Dental/Vision insurance\nCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance\nVoluntary Enhanced LTD Program\nVoluntary Hospital, Accident, and Cancer Programs\n401(k) with 100% match up to 5%\nPaid parental leave\nPre-tax transit accounts\nEmployee Assistance Program for emotional, financial, and legal support\n\n"},{"text":"WELL-BEING","content":"\n\n
Generous paid time off\nFlex remote work time\nFlex Summer Fridays\nEmployee engagement programs\nVolunteer time off\nContinuing education\nComplimentary Empire State Building Observatory access\nComplimentary gym membership and other wellness benefits\nEmployee Discount Programs\n\n"}],"salaryRange":{"min":250000,"max":300002,"currency":"USD","interval":"per-year-salary"},"text":"VP, Engineering","country":"US","workplaceType":"hybrid","opening":"COMPANY SUMMARY
\n
\nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. \n
\nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
","openingPlain":"COMPANY SUMMARY\n \nEmpire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.\n \nThe dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. \n","descriptionBody":"POSITION SUMMARY
\n\n
The VP, Engineering will report to the SVP, Property Management and is a hands-on, highly visible leader responsible for the reliability, safety, regulatory compliance, and performance of all building systems across the ESRT portfolio comprised of approximately 9 million rentable square feet across ten commercial buildings and several stand-alone retail properties, as well as three multifamily buildings with 743 units. Building systems include mechanical, electrical, plumbing, HVAC, vertical transportation, life-safety systems, emergency power, façade systems, and all mission-critical infrastructure.
\n
The VP, Engineering provides strategic oversight of engineering operations, including preventive and corrective maintenance, capital planning and project execution, environmental and energy performance, and overall operational readiness. The role ensures that all properties operate at the highest standards of efficiency, safety, and tenant experience.
\n
This leader will establish emergency escalation procedures and appropriate delegation frameworks to support 24/7/365 building operations, maintenance, and emergency response across the portfolio.
\n
The VP leads a team of eight Chief Engineers (with dual reporting to their respective Property Managers) and approximately 48 union engineering staff, represented by Local 94 and Local 30. The role is responsible for workforce performance, labor coordination, and building a strong pipeline of future engineering leaders.
\n
In close partnership with the Property Management, Design & Construction, and Sustainability teams, as well as executive leadership, the VP ensures alignment with ESRT’s operational, financial, safety, sustainability, and customer service objectives.
\n
The ideal candidate will leverage data analytics and predictive maintenance tools to optimize system performance, improve lifecycle planning, and drive continuous operational improvement. Additionally, this role serves as a visible leader of engineering operations to executive leadership and external stakeholders.
\n