[{"additionalPlain":"#LI-Remote\n\n\nBenefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
#LI-LK1

Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?

","categories":{"commitment":"Full-Time","department":"Revenue Platform","location":"Lehi, Utah","team":"Sales","allLocations":["Lehi, Utah"]},"createdAt":1777490588744,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nEntrata is seeking a highly motivated and experienced Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in expanding relationships with our key clients, ensuring their success with Entrata's suite of products and services.\n \nThis is a quota-bearing sales role. \n \n \n","description":"
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

Entrata is seeking a highly motivated and experienced Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in expanding relationships with our key clients, ensuring their success with Entrata's suite of products and services.
\n
 
\n
This is a quota-bearing sales role.
\n
 
\n
 
","id":"33b3e4e2-2eab-4f79-91cc-4a46ccda515d","lists":[{"text":"Responsibilities will include:","content":"\n
  • Build and maintain strong, long-lasting relationships with key stakeholders in assigned strategic accounts.
    • \n
  • Understand clients' business objectives and challenges, and align Entrata's solutions to address their unique needs.
    • \n
  • Develop account plans that outline strategies for growth, upsell opportunities, and retention.
    • \n
  • Collaborate with internal teams to identify and pursue expansion opportunities within existing accounts.
    • \n
  • Possess a deep understanding of Entrata's product suite and how it adds value to clients.
    • \n
  • Provide consultative guidance to clients on best practices, industry trends, and innovative solutions to optimize their use of Entrata's products.
    • \n
  • Work closely with cross-functional teams, including Sales, Implementation, and Support, to ensure a seamless client experience.
    • \n
  • Communicate effectively with clients to convey product updates, new features, and relevant information.
    • \n"},{"text":"To excel in this role, you should possess:","content":"\n
  • Experience in the multifamily housing industry is a plus, but not required.
    • \n
  • 3-5+ years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.) a plus
    • \n
  • A bachelor's degree.
    • \n
  • A genuine passion for sales, exceptional presentation skills, and the ability to close deals.
    • \n
  • An understanding of how to cultivate client relationships.
    • \n
  • Demonstrated ambition, assertiveness, confidence, honesty, and discipline.
    • \n
  • Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues.
    • \n
  • Proven sales results and a track record of success.
    • \n
  • The ability to work independently.
    • \n"},{"text":"The following skills and experiences would be advantageous:","content":"\n
  • Experience with CRM software.
    • \n
  • Knowledge of property management software.
    • \n
  • Experience working with a remote team.
    • \n
  • Strong analytical and problem-solving skills.
    • \n
  • Existing relationships within the property management industry.
    • \n
  • Familiarity with the latest trends in property management technology.
    • \n
  • Multilingual proficiency to cater to diverse clients.
    • \n"}],"salaryRange":{"max":90000,"currency":"USD","interval":"per-year-salary","min":75000},"salaryDescription":"
    In addition to base salary, this role is eligible for commission
    \n
     
    \n
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - Q4
    ","salaryDescriptionPlain":"In addition to base salary, this role is eligible for commission\n \nThis band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - Q5\n","text":"Account Manager","country":"US","workplaceType":"onsite","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    Entrata is seeking a highly motivated and experienced Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in expanding relationships with our key clients, ensuring their success with Entrata's suite of products and services.
    \n
     
    \n
    This is a quota-bearing sales role.
    \n
     
    \n
     
    ","descriptionBodyPlain":"Entrata is seeking a highly motivated and experienced Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in expanding relationships with our key clients, ensuring their success with Entrata's suite of products and services.\n \nThis is a quota-bearing sales role. \n \n \n","hostedUrl":"https://jobs.lever.co/entrata/33b3e4e2-2eab-4f79-91cc-4a46ccda515d","applyUrl":"https://jobs.lever.co/entrata/33b3e4e2-2eab-4f79-91cc-4a46ccda515d/apply"},{"additionalPlain":"Benefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Customer Operations","location":"United States","team":"Technical Support","allLocations":["United States"]},"createdAt":1779902808713,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nThe Background Verification Analyst is responsible for accurately executing the manual criminal review process and developing expertise in consumer rights and disputes. This role plays a key part in assisting clients in understanding and utilizing screening report results while ensuring compliance with federal and state consumer reporting regulations. The analyst must be highly motivated, detail-oriented, and organized, with strong communication skills and the ability to work in a fast-paced environment.\n \n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    The Background Verification Analyst is responsible for accurately executing the manual criminal review process and developing expertise in consumer rights and disputes. This role plays a key part in assisting clients in understanding and utilizing screening report results while ensuring compliance with federal and state consumer reporting regulations. The analyst must be highly motivated, detail-oriented, and organized, with strong communication skills and the ability to work in a fast-paced environment.
    \n
     
    \n
    *For this role, we are considering candidates located in Arizona, Utah, Wyoming, Idaho, Texas, North Carolina, or Florida.
    ","id":"8e43b482-7866-4341-80b9-d7ad3f5a7be9","lists":[{"text":"Responsibilities","content":"
    \n\n
  • \n

    Review and analyze criminal records to assess applicant eligibility and mitigate risks for clients.

    \n
    • \n
  • \n

    Develop expert knowledge of screening software and maintain compliance with Fair Credit Reporting Act (FCRA) regulations.

    \n
    • \n
  • \n

    Manage and respond to inquiries from clients and consumers via phone and email.

    \n
    • \n
  • \n

    Provide guidance to clients and consumers on the next steps in the screening process.

    \n
    • \n
  • \n

    Deliver accurate and timely updates on open tasks to relevant stakeholders.

    \n
    • \n
  • \n

    Assist peers and co-workers with workload management and problem resolution.

    \n
    • \n
  • \n

    Participate in ongoing training sessions and team meetings.

    \n
    • \n\n
    "},{"text":"Essential Functions","content":"
    \n\n
  • \n

    Analyze and review background check data with accuracy and efficiency.

    \n
    • \n
  • \n

    Communicate effectively with clients and consumers regarding screening results and processes.

    \n
    • \n
  • \n

    Maintain compliance with legal and regulatory guidelines, including FCRA requirements.

    \n
    • \n
  • \n

    Work within strict deadlines and service-level agreements.

    \n
    • \n
  • \n

    Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.

    \n
    • \n
  • \n

    Maintain professional interaction with internal and external stakeholders

    \n
    • \n
  • \n

    Ability to work in a fast-paced and high-stress environment

    \n
    • \n\n
    "},{"text":"Minimum Qualifications","content":"\n
  • \n

    Strong attention to detail and ability to work in a fast-paced environment.

    \n
    • \n
  • \n

    Quick adaptability to new processes and procedures.

    \n
    • \n
  • \n

    Excellent verbal and written communication skills.

    \n
    • \n
  • \n

    Ability to follow established rules and regulations.

    \n
    • \n
  • \n

    Professional attitude with the ability to collaborate effectively.

    \n
    • \n
  • \n

    Capability to manage and de-escalate high-stress conversations over the phone.

    \n
    • \n
  • \n

    Willingness to learn and accept coaching.

    \n
    • \n"},{"text":"Preferred Qualifications","content":"
    \n\n
  • \n

    Experience handling sensitive information preferred.

    \n
    • \n
  • \n

    Previous experience managing difficult conversations and delivering unfavorable decisions preferred.

    \n
    • \n
  • \n

    Experience in the multi-family housing industry preferred.

    \n
    • \n
  • \n

    Bachelor’s degree preferred.

    \n
    • \n\n
    "},{"text":"AI Operational Fluency","content":"
    \n\n
  • \n

    AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.

    \n
    • \n
  • \n

    Strategic Oversight: Exercise critical judgment as the \"Human-in-the-Loop,\" by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.

    \n
    • \n
  • \n

    Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.

    \n
    • \n
  • \n

    Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.

    \n
    • \n\n
    "}],"salaryRange":{"min":15.05,"max":23.08,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"

    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.

    \n

    Level - S2

    ","salaryDescriptionPlain":"This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\nLevel - S2\n","text":"Background Verification Analyst","country":"US","workplaceType":"remote","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    The Background Verification Analyst is responsible for accurately executing the manual criminal review process and developing expertise in consumer rights and disputes. This role plays a key part in assisting clients in understanding and utilizing screening report results while ensuring compliance with federal and state consumer reporting regulations. The analyst must be highly motivated, detail-oriented, and organized, with strong communication skills and the ability to work in a fast-paced environment.
    \n
     
    \n
    *For this role, we are considering candidates located in Arizona, Utah, Wyoming, Idaho, Texas, North Carolina, or Florida.
    ","descriptionBodyPlain":"The Background Verification Analyst is responsible for accurately executing the manual criminal review process and developing expertise in consumer rights and disputes. This role plays a key part in assisting clients in understanding and utilizing screening report results while ensuring compliance with federal and state consumer reporting regulations. The analyst must be highly motivated, detail-oriented, and organized, with strong communication skills and the ability to work in a fast-paced environment.\n \n","hostedUrl":"https://jobs.lever.co/entrata/8e43b482-7866-4341-80b9-d7ad3f5a7be9","applyUrl":"https://jobs.lever.co/entrata/8e43b482-7866-4341-80b9-d7ad3f5a7be9/apply"},{"additionalPlain":"Benefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Customer Operations","location":"Lehi, Utah","team":"Technical Support","allLocations":["Lehi, Utah"]},"createdAt":1778109305510,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","id":"e08fa025-f36c-42d2-b283-303821cd1d2d","lists":[{"text":"Responsibilities","content":"
    \n\n
  • \n

    Review and analyze criminal records to assess applicant eligibility and mitigate risks for clients.

    \n
    • \n
  • \n

    Develop expert knowledge of screening software and maintain compliance with Fair Credit Reporting Act (FCRA) regulations.

    \n
    • \n
  • \n

    Manage and respond to inquiries from clients and consumers via phone and email.

    \n
    • \n
  • \n

    Provide guidance to clients and consumers on the next steps in the screening process.

    \n
    • \n
  • \n

    Deliver accurate and timely updates on open tasks to relevant stakeholders.

    \n
    • \n
  • \n

    Assist peers and co-workers with workload management and problem resolution.

    \n
    • \n
  • \n

    Participate in ongoing training sessions and team meetings.

    \n
    • \n\n
    "},{"text":"Essential Functions","content":"
    \n\n
  • \n

    Analyze and review background check data with accuracy and efficiency.

    \n
    • \n
  • \n

    Communicate effectively with clients and consumers regarding screening results and processes.

    \n
    • \n
  • \n

    Maintain compliance with legal and regulatory guidelines, including FCRA requirements.

    \n
    • \n
  • \n

    Work within strict deadlines and service-level agreements.

    \n
    • \n
  • \n

    Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.

    \n
    • \n
  • \n

    Maintain professional interaction with internal and external stakeholders

    \n
    • \n
  • \n

    Ability to work in a fast-paced and high-stress environment

    \n
    • \n\n
    "},{"text":"Minimum Qualifications","content":"\n
  • \n

    Strong attention to detail and ability to work in a fast-paced environment.

    \n
    • \n
  • \n

    Quick adaptability to new processes and procedures.

    \n
    • \n
  • \n

    Excellent verbal and written communication skills.

    \n
    • \n
  • \n

    Ability to follow established rules and regulations.

    \n
    • \n
  • \n

    Professional attitude with the ability to collaborate effectively.

    \n
    • \n
  • \n

    Capability to manage and de-escalate high-stress conversations over the phone.

    \n
    • \n
  • \n

    Willingness to learn and accept coaching.

    \n
    • \n"},{"text":"Preferred Qualifications","content":"
    \n\n
  • \n

    Experience handling sensitive information preferred.

    \n
    • \n
  • \n

    Previous experience managing difficult conversations and delivering unfavorable decisions preferred.

    \n
    • \n
  • \n

    Experience in the multi-family housing industry preferred.

    \n
    • \n
  • \n

    Bachelor’s degree preferred.

    \n
    • \n\n
    "},{"text":"AI Operational Fluency","content":"
    \n\n
  • \n

    AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.

    \n
    • \n
  • \n

    Strategic Oversight: Exercise critical judgment as the \"Human-in-the-Loop,\" by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.

    \n
    • \n
  • \n

    Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.

    \n
    • \n
  • \n

    Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.

    \n
    • \n\n
    "}],"salaryRange":{"min":15.05,"max":23.08,"currency":"USD","interval":"per-hour-wage"},"text":"Background Verification Analyst","country":"US","workplaceType":"hybrid","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/entrata/e08fa025-f36c-42d2-b283-303821cd1d2d","applyUrl":"https://jobs.lever.co/entrata/e08fa025-f36c-42d2-b283-303821cd1d2d/apply"},{"additionalPlain":"#LI-Remote\n\n\nBenefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    #LI-Remote

    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Customer Operations","location":"United States","team":"Technical Support","allLocations":["United States"]},"createdAt":1759187477913,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nThe Background Verification Analyst is responsible for accurately executing the manual criminal review process and developing expertise in consumer rights and disputes. This role plays a key part in assisting clients in understanding and utilizing screening report results while ensuring compliance with federal and state consumer reporting regulations. The analyst must be highly motivated, detail-oriented, and organized, with strong communication skills and the ability to work in a fast-paced environment.\n \n*For this role, we are considering candidates located in Arizona, Utah, Wyoming, Idaho, Texas, North Carolina, or Florida.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    The Background Verification Analyst is responsible for accurately executing the manual criminal review process and developing expertise in consumer rights and disputes. This role plays a key part in assisting clients in understanding and utilizing screening report results while ensuring compliance with federal and state consumer reporting regulations. The analyst must be highly motivated, detail-oriented, and organized, with strong communication skills and the ability to work in a fast-paced environment.
    \n
     
    \n
    *For this role, we are considering candidates located in Arizona, Utah, Wyoming, Idaho, Texas, North Carolina, or Florida.
    ","id":"becf7d8b-b26c-4532-8ff1-47d386270d4c","lists":[{"text":"Responsibilities","content":"
    \n\n
  • \n

    Review and analyze criminal records to assess applicant eligibility and mitigate risks for clients.

    \n
    • \n
  • \n

    Develop expert knowledge of screening software and maintain compliance with Fair Credit Reporting Act (FCRA) regulations.

    \n
    • \n
  • \n

    Manage and respond to inquiries from clients and consumers via phone and email.

    \n
    • \n
  • \n

    Provide guidance to clients and consumers on the next steps in the screening process.

    \n
    • \n
  • \n

    Deliver accurate and timely updates on open tasks to relevant stakeholders.

    \n
    • \n
  • \n

    Assist peers and co-workers with workload management and problem resolution.

    \n
    • \n
  • \n

    Participate in ongoing training sessions and team meetings.

    \n
    • \n\n
    "},{"text":"Essential Functions","content":"
    \n\n
  • \n

    Analyze and review background check data with accuracy and efficiency.

    \n
    • \n
  • \n

    Communicate effectively with clients and consumers regarding screening results and processes.

    \n
    • \n
  • \n

    Maintain compliance with legal and regulatory guidelines, including FCRA requirements.

    \n
    • \n
  • \n

    Work within strict deadlines and service-level agreements.

    \n
    • \n
  • \n

    Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.

    \n
    • \n
  • \n

    Maintain professional interaction with internal and external stakeholders

    \n
    • \n
  • \n

    Ability to work in a fast-paced and high-stress environment

    \n
    • \n\n
    "},{"text":"Minimum Qualifications","content":"\n
  • \n

    Strong attention to detail and ability to work in a fast-paced environment.

    \n
    • \n
  • \n

    Quick adaptability to new processes and procedures.

    \n
    • \n
  • \n

    Excellent verbal and written communication skills.

    \n
    • \n
  • \n

    Ability to follow established rules and regulations.

    \n
    • \n
  • \n

    Professional attitude with the ability to collaborate effectively.

    \n
    • \n
  • \n

    Capability to manage and de-escalate high-stress conversations over the phone.

    \n
    • \n
  • \n

    Willingness to learn and accept coaching.

    \n
    • \n"},{"text":"Preferred Qualifications","content":"
    \n\n
  • \n

    Experience handling sensitive information preferred.

    \n
    • \n
  • \n

    Previous experience managing difficult conversations and delivering unfavorable decisions preferred.

    \n
    • \n
  • \n

    Experience in the multi-family housing industry preferred.

    \n
    • \n
  • \n

    Bachelor’s degree preferred.

    \n
    • \n\n
    "},{"text":"AI Operational Fluency","content":"
    \n\n
  • \n

    AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.

    \n
    • \n
  • \n

    Strategic Oversight: Exercise critical judgment as the \"Human-in-the-Loop,\" by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.

    \n
    • \n
  • \n

    Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.

    \n
    • \n
  • \n

    Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.

    \n
    • \n\n
    "}],"salaryRange":{"min":15.05,"max":23.08,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - S2
    ","salaryDescriptionPlain":"This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - S2\n","text":"Background Verification Analyst (Spanish Speaking)","country":"US","workplaceType":"remote","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    The Background Verification Analyst is responsible for accurately executing the manual criminal review process and developing expertise in consumer rights and disputes. This role plays a key part in assisting clients in understanding and utilizing screening report results while ensuring compliance with federal and state consumer reporting regulations. The analyst must be highly motivated, detail-oriented, and organized, with strong communication skills and the ability to work in a fast-paced environment.
    \n
     
    \n
    *For this role, we are considering candidates located in Arizona, Utah, Wyoming, Idaho, Texas, North Carolina, or Florida.
    ","descriptionBodyPlain":"The Background Verification Analyst is responsible for accurately executing the manual criminal review process and developing expertise in consumer rights and disputes. This role plays a key part in assisting clients in understanding and utilizing screening report results while ensuring compliance with federal and state consumer reporting regulations. The analyst must be highly motivated, detail-oriented, and organized, with strong communication skills and the ability to work in a fast-paced environment.\n \n*For this role, we are considering candidates located in Arizona, Utah, Wyoming, Idaho, Texas, North Carolina, or Florida.\n","hostedUrl":"https://jobs.lever.co/entrata/becf7d8b-b26c-4532-8ff1-47d386270d4c","applyUrl":"https://jobs.lever.co/entrata/becf7d8b-b26c-4532-8ff1-47d386270d4c/apply"},{"additionalPlain":"#LI-HB2\n\n\nBenefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    #LI-HB2

    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Product","location":"Lehi, Utah","team":"Digital Marketing","allLocations":["Lehi, Utah"]},"createdAt":1756924483076,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nThe Digital Marketing Consultant (DMC) is responsible for independently managing and executing digital marketing strategies for Entrata clients. This role combines client consultation, strategic planning, execution of marketing campaigns, and performance reporting. The DMC develops deep knowledge of client needs and industry trends to deliver impactful marketing solutions. Collaborating with internal teams and mentoring junior consultants, the DMC ensures each initiative aligns with Entrata’s standards and drives measurable success for clients in the multifamily housing industry.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    The Digital Marketing Consultant (DMC) is responsible for independently managing and executing digital marketing strategies for Entrata clients. This role combines client consultation, strategic planning, execution of marketing campaigns, and performance reporting. The DMC develops deep knowledge of client needs and industry trends to deliver impactful marketing solutions. Collaborating with internal teams and mentoring junior consultants, the DMC ensures each initiative aligns with Entrata’s standards and drives measurable success for clients in the multifamily housing industry.

    ","id":"5451090d-a6b2-4405-b92f-e21b2d681e9d","lists":[{"text":"Responsibilities:","content":"\n
  • \n

    Own and manage a portfolio of client accounts, developing strong relationships and understanding their unique marketing goals.

    \n
    • \n
  • \n

    Design, execute, and optimize digital marketing strategies including SEO, paid advertising, reputation management, and email marketing.

    \n
    • \n
  • \n

    Analyze campaign performance data and provide strategic recommendations that align with client goals and Entrata's digital marketing best practices.

    \n
    • \n
  • \n

    Act as a mentor and resource for Associate Digital Marketing Consultants, supporting their development and quality of work.

    \n
    • \n
  • \n

    Partner with internal stakeholders to ensure effective delivery of services, timely communication, and continuous improvement of offerings.

    \n
    • \n
  • \n

    Contribute to internal projects that enhance digital service capabilities and departmental culture.

    \n
    • \n"},{"text":"Essential Functions:","content":"\n
  • \n

    Independently lead client-facing communications, strategy development, and performance reporting.

    \n
    • \n
  • \n

    Evaluate and adjust marketing campaigns based on performance data and evolving client objectives.

    \n
    • \n
  • \n

    Manage and prioritize multiple projects, meeting deadlines and maintaining service excellence.

    \n
    • \n
  • \n

    Provide guidance and support to junior team members to ensure consistent, high-quality output.

    \n
    • \n
  • \n

    Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.

    \n
    • \n
  • \n

    Maintain professional interaction with internal and external stakeholders

    \n
    • \n
  • \n

    Ability to work in a fast-paced and high-stress environment

    \n
    • \n"},{"text":"Minimum Qualifications:","content":"\n
  • \n

    Proficient in core digital marketing disciplines, including but not limited to: SEO, paid media, email marketing, and CRO.

    \n
    • \n
  • \n

    Strong analytical skills with the ability to interpret data and present actionable insights.

    \n
    • \n
  • \n

    Excellent verbal and written communication skills, with the ability to adjust messaging for different stakeholders.

    \n
    • \n
  • \n

    Demonstrated ability to work both independently and collaboratively in a fast-paced environment.

    \n
    • \n
  • \n

    Experience mentoring or guiding junior team members or peers.

    \n
    • \n"},{"text":"Education and Experience Requirements:","content":"\n
  • \n

    Bachelor’s degree in Marketing, Communications, Business, or a related field; or equivalent experience.

    \n
    • \n
  • \n

    Minimum of 3–5 years of relevant experience in digital marketing, account management, or consulting.

    \n
    • \n
  • \n

    Current certifications in Google Analytics, Google Ads Search, and Microsoft Ads Search strongly preferred.

    \n
    • \n
  • \n

    Proficiency with Google Suite, Microsoft Office, and collaboration platforms such as Slack.

    \n
    • \n"},{"text":"AI & Operational Fluency:","content":"
    \n\n
  • \n

    AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.

    \n
    • \n
  • \n

    Strategic Oversight: Exercise critical judgment as the \"Human-in-the-Loop,\" by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.

    \n
    • \n
  • \n

    Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.

    \n
    • \n
  • \n

    Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.

    \n
    • \n\n
    "}],"salaryRange":{"min":55800,"max":88100,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - P3
    ","salaryDescriptionPlain":"This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - P3\n","text":"Digital Marketing Consultant","country":"US","workplaceType":"hybrid","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"

    The Digital Marketing Consultant (DMC) is responsible for independently managing and executing digital marketing strategies for Entrata clients. This role combines client consultation, strategic planning, execution of marketing campaigns, and performance reporting. The DMC develops deep knowledge of client needs and industry trends to deliver impactful marketing solutions. Collaborating with internal teams and mentoring junior consultants, the DMC ensures each initiative aligns with Entrata’s standards and drives measurable success for clients in the multifamily housing industry.

    ","descriptionBodyPlain":"The Digital Marketing Consultant (DMC) is responsible for independently managing and executing digital marketing strategies for Entrata clients. This role combines client consultation, strategic planning, execution of marketing campaigns, and performance reporting. The DMC develops deep knowledge of client needs and industry trends to deliver impactful marketing solutions. Collaborating with internal teams and mentoring junior consultants, the DMC ensures each initiative aligns with Entrata’s standards and drives measurable success for clients in the multifamily housing industry.\n","hostedUrl":"https://jobs.lever.co/entrata/5451090d-a6b2-4405-b92f-e21b2d681e9d","applyUrl":"https://jobs.lever.co/entrata/5451090d-a6b2-4405-b92f-e21b2d681e9d/apply"},{"additionalPlain":"Benefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Executive","location":"Lehi, Utah","team":"Executive","allLocations":["Lehi, Utah"]},"createdAt":1778275283828,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","id":"7aa4a58c-9898-45c2-9802-5f52969a445b","lists":[{"text":"What You'll Do","content":"
    \n\n
  • \n

    Provide day-to-day administrative support to the Executive Assistant

    \n
    • \n
  • \n

    Assist in managing and prioritizing incoming requests, tasks, and logistics

    \n
    • \n
  • \n

    Run professional and personal errands as needed

    \n
    • \n
  • \n

    Occasionally travel with the CEO to attend events and meetings

    \n
    • \n
  • \n

    Help coordinate meetings, materials, and basic scheduling needs

    \n
    • \n
  • \n

    Maintain organization of documents, supplies, and office systems

    \n
    • \n
  • \n

    Anticipate needs and proactively handle tasks to support executive efficiency

    \n
    • \n
  • \n

    Assist with special projects and ad hoc requests

    \n
    • \n\n
    "},{"text":"What We're Looking For","content":"
    \n\n
  • \n

    Strong desire to learn and grow in an executive support environment

    \n
    • \n
  • \n

    Highly organized with strong attention to detail

    \n
    • \n
  • \n

    Ability to anticipate needs and take initiative

    \n
    • \n
  • \n

    Professional presence and strong communication skills

    \n
    • \n
  • \n

    High level of discretion, integrity, and trustworthiness when handling sensitive or confidential information

    \n
    • \n
  • \n

    Reliable, flexible, and comfortable handling a variety of tasks

    \n
    • \n
  • \n

    Positive attitude and willingness to jump in wherever needed

    \n
    • \n\n
    "},{"text":"Why This Role","content":"
    \n\n
  • \n

    Hands-on experience supporting a CEO’s office

    \n
    • \n
  • \n

    Direct mentorship from a seasoned Executive Assistant

    \n
    • \n
  • \n

    Exposure to high-level business operations

    \n
    • \n
  • \n

    A dynamic role with variety and growth potential

    \n
    • \n\n
    "}],"salaryRange":{"min":48100,"max":76800,"currency":"USD","interval":"per-year-salary"},"text":"Executive Support","country":"US","workplaceType":"onsite","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/entrata/7aa4a58c-9898-45c2-9802-5f52969a445b","applyUrl":"https://jobs.lever.co/entrata/7aa4a58c-9898-45c2-9802-5f52969a445b/apply"},{"additionalPlain":"Benefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Marketing","location":"Lehi, Utah","team":"Resident Insure","allLocations":["Lehi, Utah"]},"createdAt":1750276994926,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nEntrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team. The CSR will provide essential customer support within the insurance domain, utilizing foundational knowledge to address routine inquiries, policy updates, and basic problem-solving tasks. This role involves collaborating with colleagues, following established procedures, and contributing to projects. The ideal candidate is detail-oriented, possesses strong communication skills, and is eager to develop their expertise within the insurance industry.\n \n*This is a hybrid position based out of Lehi, UT.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team. The CSR will provide essential customer support within the insurance domain, utilizing foundational knowledge to address routine inquiries, policy updates, and basic problem-solving tasks. This role involves collaborating with colleagues, following established procedures, and contributing to projects. The ideal candidate is detail-oriented, possesses strong communication skills, and is eager to develop their expertise within the insurance industry.
    \n
     
    \n
    *This is a hybrid position based out of Lehi, UT.
    ","id":"061ac693-67d7-48e1-acbf-bd3037ff4afd","lists":[{"text":"Responsibilities:","content":"\n
  • Respond to customer inquiries via phone, email, and chat, providing accurate information and resolving routine issues regarding insurance policies
    • \n
  • Proactively engage in cross-selling and upselling insurance products by identifying customer needs and recommending relevant services or upgrades, ensuring compliance with applicable state and federal regulations
    • \n
  • Assist customers with policy updates, renewals, and basic claims inquiries, ensuring timely and efficient service
    • \n
  • Collaborate with internal teams to escalate and resolve more complex issues under supervision
    • \n
  • Maintain accurate customer records, ensuring all interactions and policy updates are properly documented
    • \n
  • Follow established procedures and guidelines to ensure compliance with state and federal regulations
    • \n
  • Support senior team members in handling projects and assignments, contributing to team goals
    • \n
  • Stay informed about company insurance products, updating knowledge regularly to provide current and relevant information to clients
    • \n
  • Participate in team meetings and training sessions to deepen understanding of the insurance industry and Entrata’s product offerings
    • \n
  • Ensure a high level of customer satisfaction by maintaining a positive and professional attitude in all interactions
    • \n"},{"text":"Minimum Qualifications:","content":"\n
  • Basic understanding of insurance industry practices and concepts
    • \n
  • Proficiency in using computer applications for data entry and record-keeping
    • \n
  • Strong written and verbal communication skills
    • \n
  • Ability to follow standard instructions and established processes
    • \n
  • Demonstrated problem-solving skills within a limited scope
    • \n
  • Detail-oriented approach to completing tasks accurately
    • \n
  • Collaborative mindset for effective teamwork
    • \n
  • Eagerness to learn and develop competence
    • \n
  • Ability to identify customer interest in additional products and services, in line with applicable state and federal regulations
    • \n"},{"text":"Preferred Qualifications:","content":"\n
  • College or university degree in a relevant field or equivalent work experience
    • \n
  • Familiarity with Entrata software and tools
    • \n
  • Previous customer service experience in the insurance sector
    • \n
  • Intermediate knowledge of insurance principles and terminology
    • \n
  • Ability to adapt to evolving processes and procedures
    • \n
  • Demonstrated ability to handle a high volume of customer interactions
    • \n
  • Basic understanding of insurance industry practices and concepts
    • \n"}],"salaryRange":{"min":17.45,"max":27.31,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"
    This band covers the full base compensation range for this role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - S3
    ","salaryDescriptionPlain":"This band covers the full base compensation range for this role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - S3\n","text":"Insurance Customer Service Representative","country":"US","workplaceType":"hybrid","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team. The CSR will provide essential customer support within the insurance domain, utilizing foundational knowledge to address routine inquiries, policy updates, and basic problem-solving tasks. This role involves collaborating with colleagues, following established procedures, and contributing to projects. The ideal candidate is detail-oriented, possesses strong communication skills, and is eager to develop their expertise within the insurance industry.
    \n
     
    \n
    *This is a hybrid position based out of Lehi, UT.
    ","descriptionBodyPlain":"Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team. The CSR will provide essential customer support within the insurance domain, utilizing foundational knowledge to address routine inquiries, policy updates, and basic problem-solving tasks. This role involves collaborating with colleagues, following established procedures, and contributing to projects. The ideal candidate is detail-oriented, possesses strong communication skills, and is eager to develop their expertise within the insurance industry.\n \n*This is a hybrid position based out of Lehi, UT.\n","hostedUrl":"https://jobs.lever.co/entrata/061ac693-67d7-48e1-acbf-bd3037ff4afd","applyUrl":"https://jobs.lever.co/entrata/061ac693-67d7-48e1-acbf-bd3037ff4afd/apply"},{"additionalPlain":"Benefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Marketing","location":"Lehi, Utah","team":"Resident Insure","allLocations":["Lehi, Utah"]},"createdAt":1771627586371,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nEntrata's Homebody (Insurance) CSR III is a licensed service professional who provides advanced expertise in servicing and policy management. This role handles escalated customer requests that require licensure, including coverage changes, endorsements, renewals, and compliance-sensitive situations. CSR IIIs also act as a knowledge resource for CSR I and II team members and may support cross-selling and policy enhancements.\n \n*This is a hybrid position based out of Lehi, UT.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    Entrata's Homebody (Insurance) CSR III is a licensed service professional who provides advanced expertise in servicing and policy management. This role handles escalated customer requests that require licensure, including coverage changes, endorsements, renewals, and compliance-sensitive situations. CSR IIIs also act as a knowledge resource for CSR I and II team members and may support cross-selling and policy enhancements.
    \n
     
    \n
    *This is a hybrid position based out of Lehi, UT.
    ","id":"bf92e98d-4429-45df-b45d-da4e3eab0fa2","lists":[{"text":"Responsibilities:","content":"\n
  • Process service requests that require a resident insurance producer license (endorsements, coverage changes, cancellations, reinstatements)
    • \n
  • Manage escalated insurance verification cases requiring advanced policy knowledge or complex interpretation
    • \n
  • Act as an escalation point for CSR I and II on licensed or high-risk matters
    • \n
  • Partner with Sales Agents on cross-functional service needs requiring a license
    • \n
  • Support training and knowledge sharing within the service team
    • \n
  • Contribute to compliance initiatives and workflow improvement projects
    • \n
  • Identify opportunities to cross-sell or enhance policies in compliance with licensing requirements
    • \n"},{"text":"Minimum Qualifications:","content":"\n
  • Resident Property & Casualty Insurance Producer License (active)
    • \n
  • 3+ years of insurance customer service or related experience
    • \n
  • Demonstrated expertise in policy servicing and compliance
    • \n
  • Strong communication and problem-solving skills
    • \n"},{"text":"Preferred Qualifications:","content":"\n
  • Multiple state licenses
    • \n
  • Prior experience in a high-volume insurance agency or carrier environment
    • \n
  • Experience training or mentoring peers
    • \n
  • Experience with Zendesk or other customer support platforms
    • \n"}],"salaryRange":{"min":20.1,"max":31.54,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"
    This band covers the full base compensation range for this role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - S4
    ","salaryDescriptionPlain":"This band covers the full base compensation range for this role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - S4\n","text":"Insurance Customer Service Representative III (Licensed)","country":"US","workplaceType":"hybrid","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    Entrata's Homebody (Insurance) CSR III is a licensed service professional who provides advanced expertise in servicing and policy management. This role handles escalated customer requests that require licensure, including coverage changes, endorsements, renewals, and compliance-sensitive situations. CSR IIIs also act as a knowledge resource for CSR I and II team members and may support cross-selling and policy enhancements.
    \n
     
    \n
    *This is a hybrid position based out of Lehi, UT.
    ","descriptionBodyPlain":"Entrata's Homebody (Insurance) CSR III is a licensed service professional who provides advanced expertise in servicing and policy management. This role handles escalated customer requests that require licensure, including coverage changes, endorsements, renewals, and compliance-sensitive situations. CSR IIIs also act as a knowledge resource for CSR I and II team members and may support cross-selling and policy enhancements.\n \n*This is a hybrid position based out of Lehi, UT.\n","hostedUrl":"https://jobs.lever.co/entrata/bf92e98d-4429-45df-b45d-da4e3eab0fa2","applyUrl":"https://jobs.lever.co/entrata/bf92e98d-4429-45df-b45d-da4e3eab0fa2/apply"},{"additionalPlain":"Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n","additional":"
    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?
    ","categories":{"commitment":"Contract To Hire","department":"Finance & Accounting","location":"Pune, India","team":"Payment Operations","allLocations":["Pune, India"]},"createdAt":1773299793101,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nThe Manager of Payment Operations assumes a pivotal leadership position within Entrata’s Merchant Services organization. This role encompasses the oversight of Payments Specialists located in the Pune, India Office. A key responsibility is ensuring the accurate and timely processing of Proof of Authorizations(POA’s), Merchant Account Terminations, Chargebacks, and Claims all while adhering to established Service Level Agreements (SLAs).\n \nReporting to Merchant Services leadership, the Manager of Payment Operations functions as a central coordinator for internal teams spanning the US and India office. The position is also responsible for supporting internal and external audits, driving compliance efforts, and championing continuous improvement through the refinement of processes and Standard Operating Procedures (SOPs).\n \nThis role is permanently situated in Pune, India, and involves the management of Payments Specialists while providing support to cross-functional stakeholders across the ResidentPay and Resident Portal product lines and supporting the automation of tasks over time.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    The Manager of Payment Operations assumes a pivotal leadership position within Entrata’s Merchant Services organization. This role encompasses the oversight of Payments Specialists located in the Pune, India Office. A key responsibility is ensuring the accurate and timely processing of Proof of Authorizations(POA’s), Merchant Account Terminations, Chargebacks, and Claims all while adhering to established Service Level Agreements (SLAs).
    \n
     
    \n
    Reporting to Merchant Services leadership, the Manager of Payment Operations functions as a central coordinator for internal teams spanning the US and India office. The position is also responsible for supporting internal and external audits, driving compliance efforts, and championing continuous improvement through the refinement of processes and Standard Operating Procedures (SOPs).
    \n
     
    \n
    This role is permanently situated in Pune, India, and involves the management of Payments Specialists while providing support to cross-functional stakeholders across the ResidentPay and Resident Portal product lines and supporting the automation of tasks over time.
    ","id":"315b7557-b085-4afe-80c0-32cfc8e0f2db","lists":[{"text":"Responsibilities will include","content":"\n
  • Processing Proof of Authorizations (POA’s), Termination of Merchant Accounts, Chargebacks, and Claims.
    • \n
  • Providing effective responses to underwriting concerns, both internal and external, with an SLA target of 1–2 business days.
    • \n
  • Mitigating organizational risk through the execution of sound, risk-conscious decisions that align with established company policies and payment standards.
    • \n
  • Processing merchant account terminations in an expeditious manner and ensuring that all merchant accounts/MIDs remain current and accurate.
    • \n
  • Updating and monitoring appropriately in Client Admin, google sheets and any systems related to payment operations.
    • \n
  • Maintaining and reporting comprehensive metrics for all payment operations tasks.
    • \n
  • Providing assistance to other departments and clients concerning payment transactions and facilitating effective issue resolution.
    • \n
  • Leading and conducting internal audits to ensure strict adherence to policy, process, and quality standards.
    • \n
  • Leading external compliance audits and ensuring successful outcomes.
    • \n
  • Training, mentoring, and onboarding new employees, as well as providing ongoing coaching and performance development to direct reports.
    • \n
  • Approving or declining Paid Time Off (PTO) requests, submitting timecards for direct reports, and supporting performance accountability, which includes implementing corrective action plans when necessary.
    • \n
  • Communicating critical issues, potential risks, and necessary escalations to senior management concerning the team.
    • \n
  • Driving process improvement through the development and maintenance of SOPs, checklists, comprehensive documentation, application forms, and departmental policies.
    • \n
  • Supporting the automation of tasks to create, maintain and increase efficiencies. Adhering rigorously to all company and department policies and consistently demonstrating Entrata’s core values.
    • \n
  • Supporting special projects and providing assistance to the Vice President of Payment Program Management.
    • \n
  • Assisting other departments as necessary to achieve company-wide objectives.
    • \n"},{"text":"Minimum Qualifications","content":"\n
  • A minimum of three (3) years of experience in merchant services, underwriting, payments operations, risk management, or a related financial operations field.
    • \n
  • A minimum of one (1) year of people management experience, including demonstrated proficiency in coaching, performance management, and team development.A strong, comprehensive understanding of payments and payment workflows, including risk evaluation methodologies and documentation standards.
    • \n
  • Demonstrated ability to effectively manage competing priorities and consistently meet SLAs within a dynamic, fast-paced operational environment.
    • \n
  • Experience working collaboratively with external partners such as banks, processors, or payment networks.
    • \n
  • Proficiency in Microsoft and Google Suite (Expertise in Excel, Google Sheets,including formula construction and management of reporting/metrics, is required).Exceptional attention to detail and a proven capacity to produce consistent, high-quality work.
    • \n
  • Demonstrates clear, concise, and professional verbal and written communication skills.
    • \n
  • Strong organizational acumen with the ability to establish clear priorities, collaborate effectively cross-functionally, and consistently achieve objectives.
    • \n
  • The ability to maintain productive, positive, and cooperative professional relationships both internally and externally.
    • \n"},{"text":"Preferred Qualifications","content":"\n
  • Experience utilizing payment processing platforms and tools
    • \n
  • Familiarity with payment processing rules, regulations, and compliance audit standards.
    • \n
  • Experience leading both internal and external audits within a regulated or compliance-driven environment.
    • \n
  • Proficiency with Google Suite.
    • \n
  • Working knowledge of SQL and comfort with utilizing datasets for operational reporting.
    • \n"}],"text":"Manager Payments Operations","country":"IN","workplaceType":"onsite","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    The Manager of Payment Operations assumes a pivotal leadership position within Entrata’s Merchant Services organization. This role encompasses the oversight of Payments Specialists located in the Pune, India Office. A key responsibility is ensuring the accurate and timely processing of Proof of Authorizations(POA’s), Merchant Account Terminations, Chargebacks, and Claims all while adhering to established Service Level Agreements (SLAs).
    \n
     
    \n
    Reporting to Merchant Services leadership, the Manager of Payment Operations functions as a central coordinator for internal teams spanning the US and India office. The position is also responsible for supporting internal and external audits, driving compliance efforts, and championing continuous improvement through the refinement of processes and Standard Operating Procedures (SOPs).
    \n
     
    \n
    This role is permanently situated in Pune, India, and involves the management of Payments Specialists while providing support to cross-functional stakeholders across the ResidentPay and Resident Portal product lines and supporting the automation of tasks over time.
    ","descriptionBodyPlain":"The Manager of Payment Operations assumes a pivotal leadership position within Entrata’s Merchant Services organization. This role encompasses the oversight of Payments Specialists located in the Pune, India Office. A key responsibility is ensuring the accurate and timely processing of Proof of Authorizations(POA’s), Merchant Account Terminations, Chargebacks, and Claims all while adhering to established Service Level Agreements (SLAs).\n \nReporting to Merchant Services leadership, the Manager of Payment Operations functions as a central coordinator for internal teams spanning the US and India office. The position is also responsible for supporting internal and external audits, driving compliance efforts, and championing continuous improvement through the refinement of processes and Standard Operating Procedures (SOPs).\n \nThis role is permanently situated in Pune, India, and involves the management of Payments Specialists while providing support to cross-functional stakeholders across the ResidentPay and Resident Portal product lines and supporting the automation of tasks over time.\n","hostedUrl":"https://jobs.lever.co/entrata/315b7557-b085-4afe-80c0-32cfc8e0f2db","applyUrl":"https://jobs.lever.co/entrata/315b7557-b085-4afe-80c0-32cfc8e0f2db/apply"},{"additionalPlain":"#LI-HB2\n\n\nBenefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    #LI-HB2

    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Customer Operations","location":"Lehi, Utah","team":"Technical Support","allLocations":["Lehi, Utah"]},"createdAt":1772048362138,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","id":"5b5a51fe-3056-4f62-ab44-25b37d0bb40a","lists":[{"text":"Responsibilities:","content":"\n
  • Leads a team delivering technical support for complex software solutions, ensuring efficient operations and customer satisfaction
    • \n
  • Engages regularly with team members through structured meetings and coaching sessions to align performance with organizational goals
    • \n
  • Oversees scheduling, task management, and team workload balancing to support business priorities and service level objectives
    • \n
  • Drives improvements in team processes, operational metrics, and customer satisfaction by leveraging data and feedback
    • \n
  • Serves as an escalation point for high-impact customer issues and manages timely resolution
    • \n
  • Collaborates with other departments to streamline processes and improve inter-team communication
    • \n
  • Recruits, hires, and manages team performance, including development and disciplinary actions
    • \n
  • Facilitates onboarding and training to drive employee engagement and long-term retention
    • \n
  • Leads special projects as assigned by department leadership, ensuring timely and high-quality execution
    • \n"},{"text":"Essential Functions:","content":"\n
  • Manage and oversee technical support team operations and staffing
    • \n
  • Resolve escalated customer issues while maintaining high service quality
    • \n
  • Analyze team performance using operational data and customer feedback
    • \n
  • Ensure successful execution of departmental objectives and priorities
    • \n
  • Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently
    • \n
  • Maintain professional interaction with internal and external stakeholders
    • \n
  • Ability to work in a fast-paced and high-stress environment
    • \n"},{"text":"Minimum Qualifications:","content":"\n
  • Strong leadership and interpersonal skills with a proven ability to manage high-performing teams
    • \n
  • Demonstrated success in customer support roles within a SaaS or software environment
    • \n
  • Excellent analytical and problem-solving skills with attention to detail
    • \n
  • Effective communicator capable of presenting complex technical information clearly
    • \n
  • Ability to manage multiple tasks in a fast-paced environment with competing priorities
    • \n
  • 3+ years of experience in customer support roles within a SaaS or software company
    • \n
  • 2+ years of experience managing technical support or similar teams
    • \n
  • 6+ years in a technology-related field or technical support position
    • \n"},{"text":"AI and Operational Fluency","content":"
    \n\n
  • \n

    AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.

    \n
    • \n
  • \n

    Strategic Oversight: Exercise critical judgment as the \"Human-in-the-Loop,\" by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.

    \n
    • \n
  • \n

    Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.

    \n
    • \n
  • \n

    Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.

    \n
    • \n\n
    "}],"salaryRange":{"min":55800,"max":88100,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    \n

    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.

    \n

    Level - M2

    \n
    ","salaryDescriptionPlain":"This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\nLevel - M2\n","text":"Manager, Support","country":"US","workplaceType":"hybrid","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/entrata/5b5a51fe-3056-4f62-ab44-25b37d0bb40a","applyUrl":"https://jobs.lever.co/entrata/5b5a51fe-3056-4f62-ab44-25b37d0bb40a/apply"},{"additionalPlain":"Benefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Finance & Accounting","location":"Lehi, Utah","team":"Legal","allLocations":["Lehi, Utah"]},"createdAt":1776113980661,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nWe are seeking an experienced Product Counsel to join our legal team. This role will serve as the primary legal partner for Resident Experience Suite (RXP), encompassing core platforms like ResidentPortal and Homebody RXP, and covering all consumer-facing features, communications, and other services (including, rent credit reporting, insurance, deposit alternatives, and other financial services), responsible for advising on regulatory, enforcement, and litigation risk across the product lifecycle—from design and development through commercialization and ongoing operation.\nThis position is ideal for a proactive attorney with approximately 5–7 years of regulatory compliance experience. Meaningful legal compliance experience is essential, including understanding a company’s products, monitoring changes in the law, and working with product teams as necessary to update features and functionality of products. The ideal candidate will have a broad corporate foundation and the ability to operate as a versatile legal advisor in a fast-moving environment.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    \n

    We are seeking an experienced Product Counsel to join our legal team. This role will serve as the primary legal partner for Resident Experience Suite (RXP), encompassing core platforms like ResidentPortal and Homebody RXP, and covering all consumer-facing features, communications, and other services (including, rent credit reporting, insurance, deposit alternatives, and other financial services), responsible for advising on regulatory, enforcement, and litigation risk across the product lifecycle—from design and development through commercialization and ongoing operation.

    \n

    This position is ideal for a proactive attorney with approximately 5–7 years of regulatory compliance experience. Meaningful legal compliance experience is essential, including understanding a company’s products, monitoring changes in the law, and working with product teams as necessary to update features and functionality of products. The ideal candidate will have a broad corporate foundation and the ability to operate as a versatile legal advisor in a fast-moving environment.

    \n
    ","id":"bf21f932-3766-4572-b7cf-4fb50d6026a2","lists":[{"text":"Responsibilites","content":"\n
  • Monitor and interpret evolving legal and regulatory requirements across applicable jurisdictions and translate them into actionable product and contractual changes.
    • \n
  • Build and maintain clear, centralized documentation of legal requirements for product features and workflows.
    • \n
  • Develop scalable processes and guidance (e.g., playbooks, checklists) to enable Product and Engineering teams to operate within defined legal guardrails.
    • \n
  • Partner with Product and Engineering to embed legal review into the product development lifecycle (PDLC).
    • \n
  • Partner cross-functionally with Product, Engineering, Compliance, Security, and Go-to-Market teams to drive aligned execution on legal and regulatory requirements.
    • \n
  • Provide practical, risk-based advice to senior management, clearly articulating legal risk, tradeoffs, and recommended paths forward.
    • \n
  • Identify and escalate material legal and regulatory risks within scope, ensuring appropriate visibility and resolution.
    • \n
  • Collaborate with the Contracts team on product-related terms, including drafting standard terms, advising on non-standard deal structures, and supporting negotiation of strategic or high-risk agreements.
    • \n
  • Manage relationships with external law firms and service providers.
    • \n
  • Communicate effectively with business leaders and operational stakeholders, translating complex legal issues into actionable business advice.
    • \n"},{"text":"Minimum Qualifications","content":"
    \n\n
  • Juris Doctor (JD) from an accredited law school.
    • \n
  • Admitted to practice law and in good standing in applicable jurisdiction(s).
    • \n
  • 5–7 years of regulatory compliance experience, including in-house experience.
    • \n
  • Demonstrated experience leveraging legal AI tools or technologies in a professional setting to drive measurable improvements or outcomes
    • \n
  • Proven ability to partner with business leaders and external counsel to provide practical, risk-based advice.
    • \n
  • Experience advising on consumer-facing product features, including user flows, communications, and billing or payments functionality.
    • \n
  • Demonstrated ability to own complex subject areas with limited oversight and exercise strong judgment, including determining when to escalate vs. independently resolve issues.
    • \n
  • Comfort operating in ambiguous and evolving regulatory environments.
    • \n
  • Ability to work independently and collaboratively in a fast-paced environment.
    • \n\n
    "},{"text":"Preferred Qualifications","content":"
    \n\n
  • Experience in a technology or high-growth environment, particularly SaaS.
    • \n
  • Experience with multifamily housing, property management, or other tenant-facing services.
    • \n
  • Familiarity with legal and regulatory frameworks applicable to consumer-facing digital products, including communications (e.g., SMS/email), privacy, etc.
    • \n
  • Experience advising on scalable product or platform environments with high user volume.
    • \n\n
    "}],"salaryRange":{"min":121900,"max":192700,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - P4
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    ","salaryDescriptionPlain":"This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - P4\n\n","text":"Product Counsel","country":"US","workplaceType":"hybrid","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    \n

    We are seeking an experienced Product Counsel to join our legal team. This role will serve as the primary legal partner for Resident Experience Suite (RXP), encompassing core platforms like ResidentPortal and Homebody RXP, and covering all consumer-facing features, communications, and other services (including, rent credit reporting, insurance, deposit alternatives, and other financial services), responsible for advising on regulatory, enforcement, and litigation risk across the product lifecycle—from design and development through commercialization and ongoing operation.

    \n

    This position is ideal for a proactive attorney with approximately 5–7 years of regulatory compliance experience. Meaningful legal compliance experience is essential, including understanding a company’s products, monitoring changes in the law, and working with product teams as necessary to update features and functionality of products. The ideal candidate will have a broad corporate foundation and the ability to operate as a versatile legal advisor in a fast-moving environment.

    \n
    ","descriptionBodyPlain":"We are seeking an experienced Product Counsel to join our legal team. This role will serve as the primary legal partner for Resident Experience Suite (RXP), encompassing core platforms like ResidentPortal and Homebody RXP, and covering all consumer-facing features, communications, and other services (including, rent credit reporting, insurance, deposit alternatives, and other financial services), responsible for advising on regulatory, enforcement, and litigation risk across the product lifecycle—from design and development through commercialization and ongoing operation.\nThis position is ideal for a proactive attorney with approximately 5–7 years of regulatory compliance experience. Meaningful legal compliance experience is essential, including understanding a company’s products, monitoring changes in the law, and working with product teams as necessary to update features and functionality of products. The ideal candidate will have a broad corporate foundation and the ability to operate as a versatile legal advisor in a fast-moving environment.\n","hostedUrl":"https://jobs.lever.co/entrata/bf21f932-3766-4572-b7cf-4fb50d6026a2","applyUrl":"https://jobs.lever.co/entrata/bf21f932-3766-4572-b7cf-4fb50d6026a2/apply"},{"additionalPlain":"#LI-LK1\n\n\nBenefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    #LI-LK1

    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Revenue Platform","location":"Missouri","team":"Sales","allLocations":["Missouri","Kansas"]},"createdAt":1779463548657,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nJoin our esteemed team and become a pivotal force in transforming the property management industry! \n \nAs an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Central Region. This is a pure hunting role.\n \nThis role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.\n \nEntrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide. \n \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n \n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    Join our esteemed team and become a pivotal force in transforming the property management industry!
    \n
     
    \n
    As an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Central Region. This is a pure hunting role.
    \n
     
    \n
    This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.
    \n
     
    \n
    Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.
    \n
     
    \n
    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 
    \n
     
    ","id":"02480379-5daa-43d7-a6b8-396f2b26df39","lists":[{"text":"Responsibilities:","content":"\n
  • Identifying prospective customers, generating leads, and converting them into clients.
    • \n
  • Contacting new and existing customers to discuss their needs.
    • \n
  • Emphasizing product features to showcase how they address customer challenges.
    • \n
  • Answering customer inquiries about our products.
    • \n
  • Negotiating prices and terms and preparing sales agreements.
    • \n
  • Collaborating with colleagues across various sectors.
    • \n
  • Maintaining contact lists and nurturing customer relationships through follow-ups.
    • \n\n
     
    "},{"text":"To excel in this role, you should possess:","content":"\n
  • Experience in the multifamily housing industry (a plus).
    • \n
  • 3-5 years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.).
    • \n
  • A bachelor's degree.
    • \n
  • A genuine passion for sales, exceptional presentation skills, and the ability to close deals.
    • \n
  • An understanding of how to cultivate client relationships.
    • \n
  • Demonstrated ambition, assertiveness, confidence, honesty, and discipline.
    • \n
  • Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues.
    • \n
  • Proven sales results and a track record of success.
    • \n
  • The ability to work independently.
    • \n\n
     
    "},{"text":"The following skills and experiences would be advantageous:","content":"\n
  • Experience selling CRM software.
    • \n
  • Sales Methodologies such as Sandler.
    • \n
  • Knowledge of property management software.
    • \n
  • Experience working with a remote team.
    • \n
  • Strong analytical and problem-solving skills.
    • \n
  • Existing relationships within the property management industry.
    • \n
  • Familiarity with the latest trends in property management technology.
    • \n
  • Multilingual proficiency to cater to diverse clients.
    • \n\n
     
    "}],"salaryRange":{"min":105000,"max":135000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    In addition to base salary this role is eligible for commission.
    \n
     
    \n
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - Q4
    \n
     
    \n
    #LI-Remote
    ","salaryDescriptionPlain":"In addition to base salary this role is eligible for commission.\n \nThis band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - Q4\n \n#LI-Remote\n","text":"Regional Vice President of Sales, Central Region (IC-Enterprise)","country":"US","workplaceType":"remote","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    Join our esteemed team and become a pivotal force in transforming the property management industry!
    \n
     
    \n
    As an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Central Region. This is a pure hunting role.
    \n
     
    \n
    This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.
    \n
     
    \n
    Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.
    \n
     
    \n
    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 
    \n
     
    ","descriptionBodyPlain":"Join our esteemed team and become a pivotal force in transforming the property management industry! \n \nAs an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Central Region. This is a pure hunting role.\n \nThis role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.\n \nEntrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide. \n \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n \n","hostedUrl":"https://jobs.lever.co/entrata/02480379-5daa-43d7-a6b8-396f2b26df39","applyUrl":"https://jobs.lever.co/entrata/02480379-5daa-43d7-a6b8-396f2b26df39/apply"},{"additionalPlain":"#LI-LK1\n\n\nBenefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    #LI-LK1

    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Revenue Platform","location":"Arizona","team":"Sales","allLocations":["Arizona"]},"createdAt":1778768643565,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nJoin our esteemed team and become a pivotal force in transforming the property management industry! \n \nAs an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Central Region. This is a pure hunting role.\n \nThis role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.\n \nEntrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide. \n \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n \n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    Join our esteemed team and become a pivotal force in transforming the property management industry!
    \n
     
    \n
    As an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Central Region. This is a pure hunting role.
    \n
     
    \n
    This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.
    \n
     
    \n
    Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.
    \n
     
    \n
    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 
    \n
     
    ","id":"820cc87e-9f0d-47f1-b4a1-ff002914f3c1","lists":[{"text":"Responsibilities:","content":"\n
  • Identifying prospective customers, generating leads, and converting them into clients.
    • \n
  • Contacting new and existing customers to discuss their needs.
    • \n
  • Emphasizing product features to showcase how they address customer challenges.
    • \n
  • Answering customer inquiries about our products.
    • \n
  • Negotiating prices and terms and preparing sales agreements.
    • \n
  • Collaborating with colleagues across various sectors.
    • \n
  • Maintaining contact lists and nurturing customer relationships through follow-ups.
    • \n\n
     
    "},{"text":"To excel in this role, you should possess:","content":"\n
  • Experience in the multifamily housing industry (a plus).
    • \n
  • 3-5 years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.).
    • \n
  • A bachelor's degree.
    • \n
  • A genuine passion for sales, exceptional presentation skills, and the ability to close deals.
    • \n
  • An understanding of how to cultivate client relationships.
    • \n
  • Demonstrated ambition, assertiveness, confidence, honesty, and discipline.
    • \n
  • Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues.
    • \n
  • Proven sales results and a track record of success.
    • \n
  • The ability to work independently.
    • \n\n
     
    "},{"text":"The following skills and experiences would be advantageous:","content":"\n
  • Experience selling CRM software.
    • \n
  • Sales Methodologies such as Sandler.
    • \n
  • Knowledge of property management software.
    • \n
  • Experience working with a remote team.
    • \n
  • Strong analytical and problem-solving skills.
    • \n
  • Existing relationships within the property management industry.
    • \n
  • Familiarity with the latest trends in property management technology.
    • \n
  • Multilingual proficiency to cater to diverse clients.
    • \n\n
     
    "}],"salaryRange":{"min":105000,"max":135000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    In addition to base salary this role is eligible for commission.
    \n
     
    \n
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - Q4
    \n
     
    \n
    #LI-Remote
    ","salaryDescriptionPlain":"In addition to base salary this role is eligible for commission.\n \nThis band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - Q4\n \n#LI-Remote\n","text":"Regional Vice President of Sales, Central Region (IC-Enterprise)","country":"US","workplaceType":"remote","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    Join our esteemed team and become a pivotal force in transforming the property management industry!
    \n
     
    \n
    As an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Central Region. This is a pure hunting role.
    \n
     
    \n
    This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.
    \n
     
    \n
    Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.
    \n
     
    \n
    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 
    \n
     
    ","descriptionBodyPlain":"Join our esteemed team and become a pivotal force in transforming the property management industry! \n \nAs an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Central Region. This is a pure hunting role.\n \nThis role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.\n \nEntrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide. \n \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n \n","hostedUrl":"https://jobs.lever.co/entrata/820cc87e-9f0d-47f1-b4a1-ff002914f3c1","applyUrl":"https://jobs.lever.co/entrata/820cc87e-9f0d-47f1-b4a1-ff002914f3c1/apply"},{"additionalPlain":"Benefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Revenue Platform","location":"Dallas, TX","team":"Sales","allLocations":["Dallas, TX"]},"createdAt":1704918996072,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nJoin our esteemed team and become a pivotal force in transforming the property management industry! \n \nAs an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Texas Region. \n \nThis role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.\n \nEntrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide. \n \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n \n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    Join our esteemed team and become a pivotal force in transforming the property management industry!
    \n
     
    \n
    As an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Texas Region.
    \n
     
    \n
    This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.
    \n
     
    \n
    Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.
    \n
     
    \n
    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 
    \n
     
    ","id":"ec44b2d5-088f-4f50-9fd1-8f5e7b6796c0","lists":[{"text":"Responsibilities:","content":"\n
  • Identifying prospective customers, generating leads, and converting them into clients.
    • \n
  • Contacting new and existing customers to discuss their needs.
    • \n
  • Emphasizing product features to showcase how they address customer challenges.
    • \n
  • Answering customer inquiries about our products.
    • \n
  • Negotiating prices and terms and preparing sales agreements.
    • \n
  • Collaborating with colleagues across various sectors.
    • \n
  • Maintaining contact lists and nurturing customer relationships through follow-ups.
    • \n\n
     
    "},{"text":"To excel in this role, you should possess:","content":"\n
  • Experience in the multifamily housing industry (a plus).
    • \n
  • 3-5 years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.).
    • \n
  • A bachelor's degree.
    • \n
  • A genuine passion for sales, exceptional presentation skills, and the ability to close deals.
    • \n
  • An understanding of how to cultivate client relationships.
    • \n
  • Demonstrated ambition, assertiveness, confidence, honesty, and discipline.
    • \n
  • Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues.
    • \n
  • Proven sales results and a track record of success.
    • \n
  • The ability to work independently.
    • \n\n
     
    "},{"text":"The following skills and experiences would be advantageous:","content":"\n
  • Experience selling CRM software.
    • \n
  • Knowledge of property management software.
    • \n
  • Experience working with a remote team.
    • \n
  • Strong analytical and problem-solving skills.
    • \n
  • Existing relationships within the property management industry.
    • \n
  • Familiarity with the latest trends in property management technology.
    • \n
  • Multilingual proficiency to cater to diverse clients.
    • \n\n
     
    "}],"salaryRange":{"min":105000,"max":135000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    In addition to base salary this role is eligible for commission.
    \n
     
    \n
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - Q4
    \n
     
    \n
    #LI-Remote
    ","salaryDescriptionPlain":"In addition to base salary this role is eligible for commission.\n \nThis band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - Q4\n \n#LI-Remote\n","text":"Regional Vice President of Sales, Central Region (IC-Enterprise)","country":"US","workplaceType":"remote","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    Join our esteemed team and become a pivotal force in transforming the property management industry!
    \n
     
    \n
    As an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Texas Region.
    \n
     
    \n
    This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.
    \n
     
    \n
    Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.
    \n
     
    \n
    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 
    \n
     
    ","descriptionBodyPlain":"Join our esteemed team and become a pivotal force in transforming the property management industry! \n \nAs an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Texas Region. \n \nThis role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.\n \nEntrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide. \n \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n \n","hostedUrl":"https://jobs.lever.co/entrata/ec44b2d5-088f-4f50-9fd1-8f5e7b6796c0","applyUrl":"https://jobs.lever.co/entrata/ec44b2d5-088f-4f50-9fd1-8f5e7b6796c0/apply"},{"additionalPlain":"#LI-Remote\n#LI-LK1\n \n\n\nBenefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    #LI-Remote
    \n
    #LI-LK1
    \n
     

    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Revenue Platform","location":"Illinois","team":"Sales","allLocations":["Illinois"]},"createdAt":1765460153320,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nJoin our esteemed team and become a pivotal force in transforming the property management industry!\n \nAs an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Texas Region.\n \nThis role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.\n \nEntrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.\n \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n \n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    Join our esteemed team and become a pivotal force in transforming the property management industry!
    \n
     
    \n
    As an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Texas Region.
    \n
     
    \n
    This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.
    \n
     
    \n
    Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.
    \n
     
    \n
    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 
    \n
     
    ","id":"cf22cefe-c6c4-4350-a7fa-b6e46f136af6","lists":[{"text":"As a Regional Vice President of Sales at Entrata, your responsibilities will include:","content":"\n
  • Identifying prospective customers, generating leads, and converting them into clients.
    • \n
  • Contacting new and existing customers to discuss their needs.
    • \n
  • Emphasizing product features to showcase how they address customer challenges.
    • \n
  • Answering customer inquiries about our products.
    • \n
  • Negotiating prices and terms and preparing sales agreements.
    • \n
  • Collaborating with colleagues across various sectors.
    • \n
  • Maintaining contact lists and nurturing customer relationships through follow-ups.
    • \n"},{"text":"To excel in this role, you should possess:","content":"\n
  • Experience in the multifamily housing industry (a plus).
    • \n
  • 3-5 years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.).
    • \n
  • A bachelor's degree.
    • \n
  • A genuine passion for sales, exceptional presentation skills, and the ability to close deals.
    • \n
  • An understanding of how to cultivate client relationships.
    • \n
  • Demonstrated ambition, assertiveness, confidence, honesty, and discipline.
    • \n
  • Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues.
    • \n
  • Proven sales results and a track record of success.
    • \n
  • The ability to work independently.
    • \n"},{"text":"The following skills and experiences would be advantageous:","content":"\n
  • Experience selling CRM software.
    • \n
  • Knowledge of property management software.
    • \n
  • Experience working with a remote team.
    • \n
  • Strong analytical and problem-solving skills.
    • \n
  • Existing relationships within the property management industry.
    • \n
  • Familiarity with the latest trends in property management technology.
    • \n
  • Multilingual proficiency to cater to diverse clients.
    • \n\n
     
    "}],"salaryRange":{"min":105000,"max":135000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    In addition to base salary this role is eligible for commission.
    \n
     
    \n
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - Q4
    ","salaryDescriptionPlain":"In addition to base salary this role is eligible for commission.\n \nThis band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - Q4\n","text":"Regional Vice President of Sales, East Region (IC-Enterprise)","country":"US","workplaceType":"remote","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    Join our esteemed team and become a pivotal force in transforming the property management industry!
    \n
     
    \n
    As an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Texas Region.
    \n
     
    \n
    This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.
    \n
     
    \n
    Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.
    \n
     
    \n
    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 
    \n
     
    ","descriptionBodyPlain":"Join our esteemed team and become a pivotal force in transforming the property management industry!\n \nAs an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Texas Region.\n \nThis role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.\n \nEntrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.\n \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n \n","hostedUrl":"https://jobs.lever.co/entrata/cf22cefe-c6c4-4350-a7fa-b6e46f136af6","applyUrl":"https://jobs.lever.co/entrata/cf22cefe-c6c4-4350-a7fa-b6e46f136af6/apply"},{"additionalPlain":"#LI-Remote\n#LI-LK1\n \n\n\nBenefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    #LI-Remote
    \n
    #LI-LK1
    \n
     

    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Revenue Platform","location":"Maryland","team":"Sales","allLocations":["Maryland","District of Columbia","Virginia"]},"createdAt":1775069713278,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nJoin our esteemed team and become a pivotal force in transforming the property management industry!\n \nAs an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Texas Region.\n \nThis role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.\n \nEntrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.\n \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n \n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    Join our esteemed team and become a pivotal force in transforming the property management industry!
    \n
     
    \n
    As an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Texas Region.
    \n
     
    \n
    This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.
    \n
     
    \n
    Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.
    \n
     
    \n
    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 
    \n
     
    ","id":"dd699465-497c-49a2-8720-000db1d1feb0","lists":[{"text":"As a Regional Vice President of Sales at Entrata, your responsibilities will include:","content":"\n
  • Identifying prospective customers, generating leads, and converting them into clients.
    • \n
  • Contacting new and existing customers to discuss their needs.
    • \n
  • Emphasizing product features to showcase how they address customer challenges.
    • \n
  • Answering customer inquiries about our products.
    • \n
  • Negotiating prices and terms and preparing sales agreements.
    • \n
  • Collaborating with colleagues across various sectors.
    • \n
  • Maintaining contact lists and nurturing customer relationships through follow-ups.
    • \n"},{"text":"To excel in this role, you should possess:","content":"\n
  • Experience in the multifamily housing industry (a plus).
    • \n
  • 3-5 years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.).
    • \n
  • A bachelor's degree.
    • \n
  • A genuine passion for sales, exceptional presentation skills, and the ability to close deals.
    • \n
  • An understanding of how to cultivate client relationships.
    • \n
  • Demonstrated ambition, assertiveness, confidence, honesty, and discipline.
    • \n
  • Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues.
    • \n
  • Proven sales results and a track record of success.
    • \n
  • The ability to work independently.
    • \n"},{"text":"The following skills and experiences would be advantageous:","content":"\n
  • Experience selling CRM software.
    • \n
  • Knowledge of property management software.
    • \n
  • Experience working with a remote team.
    • \n
  • Strong analytical and problem-solving skills.
    • \n
  • Existing relationships within the property management industry.
    • \n
  • Familiarity with the latest trends in property management technology.
    • \n
  • Multilingual proficiency to cater to diverse clients.
    • \n\n
     
    "}],"salaryRange":{"min":105000,"max":135000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    In addition to base salary this role is eligible for commission.
    \n
     
    \n
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - Q3
    ","salaryDescriptionPlain":"In addition to base salary this role is eligible for commission.\n \nThis band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - Q3\n","text":"Regional Vice President of Sales, East Region (IC-Enterprise)","country":"US","workplaceType":"remote","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    Join our esteemed team and become a pivotal force in transforming the property management industry!
    \n
     
    \n
    As an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Texas Region.
    \n
     
    \n
    This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.
    \n
     
    \n
    Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.
    \n
     
    \n
    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 
    \n
     
    ","descriptionBodyPlain":"Join our esteemed team and become a pivotal force in transforming the property management industry!\n \nAs an Enterprise Sales Executive (RVP, Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our Texas Region.\n \nThis role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.\n \nEntrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.\n \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n \n","hostedUrl":"https://jobs.lever.co/entrata/dd699465-497c-49a2-8720-000db1d1feb0","applyUrl":"https://jobs.lever.co/entrata/dd699465-497c-49a2-8720-000db1d1feb0/apply"},{"additionalPlain":"#LI-Remote\n#LI-LK1\n\n\nBenefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    #LI-Remote
    \n
    #LI-LK1

    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Revenue Platform","location":"Dallas, TX","team":"Sales","allLocations":["Dallas, TX","Kansas","Missouri","Oklahoma"]},"createdAt":1776978828459,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nJoin our esteemed team and become a pivotal force in transforming the property management industry!\n \nAs an Enterprise Sales Executive (RVP of Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our West Region.\n \nThis role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.\n \nEntrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.\n \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n \nThis is a true hunter role.\n \n \n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    Join our esteemed team and become a pivotal force in transforming the property management industry!
    \n
     
    \n
    As an Enterprise Sales Executive (RVP of Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our West Region.
    \n
     
    \n
    This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.
    \n
     
    \n
    Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.
    \n
     
    \n
    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 
    \n
     
    \n
    This is a true hunter role.
    \n
     
    \n
     
    ","id":"4897f5e8-2017-4727-93f8-6e7db475d158","lists":[{"text":"As a Regional Vice President of Sales at Entrata, your responsibilities will include:","content":"\n
  • Identifying prospective customers, generating leads, and converting them into clients.
    • \n
  • Contacting new and existing customers to discuss their needs.
    • \n
  • Emphasizing product features to showcase how they address customer challenges.
    • \n
  • Answering customer inquiries about our products.
    • \n
  • Negotiating prices and terms and preparing sales agreements.
    • \n
  • Collaborating with colleagues across various sectors.
    • \n
  • Maintaining contact lists and nurturing customer relationships through follow-ups.
    • \n"},{"text":"To excel in this role, you should possess:","content":"\n
  • Experience in the multifamily housing industry (a plus).
    • \n
  • 3-5 years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.).
    • \n
  • A bachelor's degree.
    • \n
  • A genuine passion for sales, exceptional presentation skills, and the ability to close deals.
    • \n
  • An understanding of how to cultivate client relationships.
    • \n
  • Demonstrated ambition, assertiveness, confidence, honesty, and discipline.
    • \n
  • Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues.
    • \n
  • Proven sales results and a track record of success.
    • \n
  • The ability to work independently.
    • \n"},{"text":"The following skills and experiences would be advantageous:","content":"\n
  • Experience selling CRM software.
    • \n
  • Knowledge of property management software.
    • \n
  • Experience working with a remote team.
    • \n
  • Strong analytical and problem-solving skills.
    • \n
  • Existing relationships within the property management industry.
    • \n
  • Familiarity with the latest trends in property management technology.
    • \n
  • Multilingual proficiency to cater to diverse clients.
    • \n\n
     
    "}],"salaryRange":{"min":105000,"max":135000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    In addition to base salary, this role is eligible for commission.
    \n
     
    \n
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    ","salaryDescriptionPlain":"In addition to base salary, this role is eligible for commission.\n \nThis band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n","text":"Regional Vice President of Sales, Homebody (IC-Enterprise)","country":"US","workplaceType":"remote","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    Join our esteemed team and become a pivotal force in transforming the property management industry!
    \n
     
    \n
    As an Enterprise Sales Executive (RVP of Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our West Region.
    \n
     
    \n
    This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.
    \n
     
    \n
    Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.
    \n
     
    \n
    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 
    \n
     
    \n
    This is a true hunter role.
    \n
     
    \n
     
    ","descriptionBodyPlain":"Join our esteemed team and become a pivotal force in transforming the property management industry!\n \nAs an Enterprise Sales Executive (RVP of Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our West Region.\n \nThis role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey.\n \nEntrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.\n \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n \nThis is a true hunter role.\n \n \n","hostedUrl":"https://jobs.lever.co/entrata/4897f5e8-2017-4727-93f8-6e7db475d158","applyUrl":"https://jobs.lever.co/entrata/4897f5e8-2017-4727-93f8-6e7db475d158/apply"},{"additionalPlain":"#LI-Remote\n#LI-LK1\n\n\nBenefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    \n
    #LI-Remote
    \n
    #LI-LK1
    \n

    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Revenue Platform","location":"Pennsylvania","team":"Sales","allLocations":["Pennsylvania","New York"]},"createdAt":1776978508272,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nDrives regional growth through strategic acquisition of new customer accounts. Applies advanced knowledge of products, market trends, and client needs to develop innovative solutions. Leads cross-functional teams to execute regional sales strategies, optimize account performance, and contribute to broader organizational objectives. This role focuses on integrated product sales, specifically the RentPlus product. \n \nThis is a true hunter role.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    Drives regional growth through strategic acquisition of new customer accounts. Applies advanced knowledge of products, market trends, and client needs to develop innovative solutions. Leads cross-functional teams to execute regional sales strategies, optimize account performance, and contribute to broader organizational objectives. This role focuses on integrated product sales, specifically the RentPlus product. 
    \n
     
    \n
    This is a true hunter role.
    ","id":"9f66c3b5-fe14-4f2a-8da4-c0fbc05df3f3","lists":[{"text":"Duties/Responsibilities","content":"
    \n\n
  • \n

    Lead the identification, engagement, and acquisition of prospective customers within the region.

    \n
    • \n
  • \n

    Develop and implement strategic account plans that address customer challenges and align with company objectives.

    \n
    • \n
  • \n

    Negotiate complex agreements and partnerships, ensuring alignment with organizational goals and policies.

    \n
    • \n
  • \n

    Mentor and guide sales team members, providing direction on account management, strategy, and business development.

    \n
    • \n
  • \n

    Collaborate with multiple departments to ensure seamless client experience and optimize revenue opportunities.

    \n
    • \n
  • \n

    Monitor market trends, competitive landscape, and regulatory changes to inform regional sales strategies.

    \n
    • \n\n
    "},{"text":"Essential Functions","content":"
    \n\n
  • \n

    Lead regional account initiatives to achieve significant revenue growth.

    \n
    • \n
  • \n

    Conduct high-level client presentations, negotiations, and strategy sessions independently.

    \n
    • \n
  • \n

    Guide and support team members in executing account strategies and achieving performance targets.

    \n
    • \n
  • \n

    Analyze regional performance metrics to identify opportunities for improvement and drive strategic initiatives.

    \n
    • \n
  • \n

    Travels domestically for client meetings, industry events, and company gatherings as required to maintain business relationships and achieve objectives.

    \n
    • \n
  • \n

    Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.

    \n
    • \n
  • \n

    Maintain professional interaction with internal and external stakeholders

    \n
    • \n
  • \n

    Ability to work in a fast-paced and high-stress environment

    \n
    • \n\n
    "},{"text":"Minimum Qualifications/Skills","content":"
    \n\n
  • \n

    Proven success in enterprise technology or software sales (SaaS, PaaS, etc.) with measurable results.

    \n
    • \n
  • \n

    Strong strategic thinking and problem-solving abilities, with the capacity to manage complex client relationships.

    \n
    • \n
  • \n

    Demonstrated leadership skills, including mentoring and guiding less experienced team members.

    \n
    • \n
  • \n

    Excellent communication and influence skills with the ability to align diverse stakeholders around business objectives.

    \n
    • \n
  • \n

    Ability to work independently while leading cross-functional initiatives.

    \n
    • \n\n
    "},{"text":"Education and Experience Requirements","content":"
    \n\n
  • \n

    Bachelor’s degree required; advanced degree preferred.

    \n
    • \n
  • \n

    Minimum of 8 years of experience in technology or software sales, preferably in the multifamily housing industry.

    \n
    • \n
  • \n

    Consistent track record of exceeding sales targets and driving strategic account growth.

    \n
    • \n
  • \n

    Experience developing and executing regional or departmental sales strategies.

    \n
    • \n\n
    "}],"salaryRange":{"min":105000,"max":135000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    \n
    In addition to base salary, this role is eligible for commission.
    \n
     
    \n
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - Q3
    \n
    ","salaryDescriptionPlain":"In addition to base salary, this role is eligible for commission.\n \nThis band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - Q3\n","text":"Regional Vice President of Sales, Homebody (IC-Enterprise)","country":"US","workplaceType":"remote","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    Drives regional growth through strategic acquisition of new customer accounts. Applies advanced knowledge of products, market trends, and client needs to develop innovative solutions. Leads cross-functional teams to execute regional sales strategies, optimize account performance, and contribute to broader organizational objectives. This role focuses on integrated product sales, specifically the RentPlus product. 
    \n
     
    \n
    This is a true hunter role.
    ","descriptionBodyPlain":"Drives regional growth through strategic acquisition of new customer accounts. Applies advanced knowledge of products, market trends, and client needs to develop innovative solutions. Leads cross-functional teams to execute regional sales strategies, optimize account performance, and contribute to broader organizational objectives. This role focuses on integrated product sales, specifically the RentPlus product. \n \nThis is a true hunter role.\n","hostedUrl":"https://jobs.lever.co/entrata/9f66c3b5-fe14-4f2a-8da4-c0fbc05df3f3","applyUrl":"https://jobs.lever.co/entrata/9f66c3b5-fe14-4f2a-8da4-c0fbc05df3f3/apply"},{"additionalPlain":"#LI-Remote\n#LI-LK1\n\n\nBenefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    \n
    #LI-Remote
    \n
    #LI-LK1
    \n

    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Revenue Platform","location":"California","team":"Sales","allLocations":["California","Nevada","Lehi, Utah"]},"createdAt":1779135392103,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nJoin our esteemed team and become a pivotal force in transforming the property management industry!As an Enterprise Sales Executive (RVP of Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our West Region.This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey. Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide. \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    Join our esteemed team and become a pivotal force in transforming the property management industry!As an Enterprise Sales Executive (RVP of Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our West Region.This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey. Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.\n

    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 

    \n
    ","id":"8f6b75c0-5157-4db4-b600-6fa18303e16d","lists":[{"text":"As a Regional Vice President of Sales at Entrata, your responsibilities will include:","content":"\n
  • Identifying prospective customers, generating leads, and converting them into clients.
    • \n
  • Contacting new and existing customers to discuss their needs.
    • \n
  • Emphasizing product features to showcase how they address customer challenges.
    • \n
  • Answering customer inquiries about our products.
    • \n
  • Negotiating prices and terms and preparing sales agreements.
    • \n
  • Collaborating with colleagues across various sectors.
    • \n
  • Maintaining contact lists and nurturing customer relationships through follow-ups.
    • \n"},{"text":"To excel in this role, you should possess:","content":"
    \n\n
  • Experience in the multifamily housing industry (a plus).
    • \n
  • 3-5 years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.).
    • \n
  • A bachelor's degree.
    • \n
  • A genuine passion for sales, exceptional presentation skills, and the ability to close deals.
    • \n
  • An understanding of how to cultivate client relationships.
    • \n
  • Demonstrated ambition, assertiveness, confidence, honesty, and discipline.
    • \n
  • Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues.
    • \n
  • Proven sales results and a track record of success.
    • \n
  • The ability to work independently.
    • \n\n
    "},{"text":"The following skills and experiences would be advantageous:","content":"
    \n\n
  • Experience selling CRM software.
    • \n
  • Knowledge of property management software.
    • \n
  • Experience working with a remote team.
    • \n
  • Strong analytical and problem-solving skills.
    • \n
  • Existing relationships within the property management industry.
    • \n
  • Familiarity with the latest trends in property management technology.
    • \n
  • Multilingual proficiency to cater to diverse clients.
    • \n\n
     
    \n
    "}],"salaryRange":{"min":105000,"max":135000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    In addition to base salary, this role is eligible for commission.
    \n
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
    Level: Q4
    ","salaryDescriptionPlain":"In addition to base salary, this role is eligible for commission.\nThis band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\nLevel: Q4\n","text":"Regional Vice President of Sales, West Region (IC-Enterprise)","country":"US","workplaceType":"remote","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    Join our esteemed team and become a pivotal force in transforming the property management industry!As an Enterprise Sales Executive (RVP of Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our West Region.This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey. Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide.\n

    At Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. 

    \n
    ","descriptionBodyPlain":"Join our esteemed team and become a pivotal force in transforming the property management industry!As an Enterprise Sales Executive (RVP of Sales)  at Entrata, you'll have the opportunity to identify, establish, and nurture business sales relationships with property management companies in our West Region.This role allows you to work remotely from your home office while engaging in local and regional travel, as well as participating in apartment associations. Periodic visits to Entrata headquarters in Utah and attendance at national trade shows and events will also be part of your exciting journey. Entrata, with nearly two decades of experience, has been at the forefront of property management technology. We continue to lead innovation in an industry that provides housing solutions to tens of thousands of apartment communities worldwide. \nAt Entrata, we value individuals who are forward-thinking, hardworking, and adept collaborators who also know how to enjoy their work. \n","hostedUrl":"https://jobs.lever.co/entrata/8f6b75c0-5157-4db4-b600-6fa18303e16d","applyUrl":"https://jobs.lever.co/entrata/8f6b75c0-5157-4db4-b600-6fa18303e16d/apply"},{"additionalPlain":"Benefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Finance & Accounting","location":"Lehi, Utah","team":"Legal","allLocations":["Lehi, Utah"]},"createdAt":1742938301749,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","id":"bfdca4e5-544f-46e7-a768-c1d664fc33a2","lists":[{"text":"Responsibilites","content":"\n
  • \n

    Lead policy development, internal audits, and process improvement initiatives to support compliance with industry standards and regulatory frameworks, including SOC 2, PCI DSS 4.0, and ISO 27001.

    \n
    • \n
  • \n

    Execute and document internal control testing across IT, security, cloud, and business/operations processes.

    \n
    • \n
  • \n

    Identify root causes of control deficiencies, audit findings, and non-conformities, and recommend appropriate corrective actions and remediation plans.

    \n
    • \n
  • \n

    Conduct interviews, walkthroughs, and compliance assessments with stakeholders to evaluate adherence to internal policies and external regulatory requirements.

    \n
    • \n
  • \n

    Monitor and assess cloud environments, including GCP, AWS, and ERP systems, to validate security controls and risk management practices.

    \n
    • \n
  • \n

    Analyze and summarize audit findings, risk exposures, and control testing results for presentation to leadership and key stakeholders.

    \n
    • \n
  • \n

    Assist in third-party risk assessments and vendor compliance reviews to ensure alignment with security and regulatory standards.

    \n
    • \n
  • \n

    Collaborate cross-functionally to enhance GRC frameworks, policies, procedures, and internal control environments.

    \n
    • \n
  • \n

    Identify opportunities for process optimization and contribute to the development and implementation of best practices.

    \n
    • \n
  • \n

    Manage multiple priorities and projects independently while meeting deadlines in a fast-paced, dynamic environment.

    \n
    • \n
  • \n

    Maintain professional and effective communication with internal and external stakeholders throughout audits, assessments, and remediation efforts.

    \n
    • \n"},{"text":"Minimum Qualifications","content":"\n
  • \n

    Bachelor’s degree in Accounting, Finance, Information Systems, or a related field.

    \n
    • \n
  • \n

    Minimum of 5 years of experience in governance, risk, compliance (GRC), IT audit, security compliance, or a related field.

    \n
    • \n
  • \n

    Proficiency in GRC concepts, IT audit methodologies, and regulatory frameworks such as SOC 2, PCI DSS 4.0, and ISO 27001.

    \n
    • \n
  • \n

    Demonstrated experience leveraging AI-powered tools or automation to improve audit, compliance, security, or operational workflows, with familiarity evaluating risks associated with AI-enabled systems and processes.

    \n
    • \n
  • \n

    Strong analytical and problem-solving skills, with the ability to evaluate audit findings, identify root causes, and recommend remediation strategies.

    \n
    • \n
  • \n

    Ability to work independently, manage competing priorities, and consistently meet deadlines in a fast-paced environment.

    \n
    • \n
  • \n

    Strong written and verbal communication skills, with the ability to clearly present findings, risks, and recommendations to technical and non-technical stakeholders.

    \n
    • \n"},{"text":"Preferred Qualifications","content":"\n
  • \n

    Professional certifications such as CISA, CISSP, CRISC, or equivalent.

    \n
    • \n
  • \n

    Experience working in SaaS environments with a focus on IT risk, compliance, or security governance.

    \n
    • \n
  • \n

    Experience with cloud platforms and enterprise systems, including GCP, AWS, and cloud-based ERP environments.

    \n
    • \n
  • \n

    Familiarity conducting audits or compliance assessments within regulated or security-focused environments.

    \n
    • \n"}],"salaryRange":{"min":97000,"max":158300,"currency":"USD","interval":"per-year-salary"},"text":"Senior GRC Analyst","country":"US","workplaceType":"hybrid","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/entrata/bfdca4e5-544f-46e7-a768-c1d664fc33a2","applyUrl":"https://jobs.lever.co/entrata/bfdca4e5-544f-46e7-a768-c1d664fc33a2/apply"},{"additionalPlain":"Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n","additional":"
    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?
    ","categories":{"commitment":"Full-Time","department":"Customer Operations","location":"Amsterdam","team":"Technical Support","allLocations":["Amsterdam"]},"createdAt":1778768878680,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","id":"2161097f-a5ed-4da3-a008-c0ed0dd60f71","lists":[{"text":"What you will do:","content":"\n
  • \n

    Provide advanced technical support to customers via phone, online,  and email

    \n
    • \n
  • \n

    Offer root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue. Exemplify tenacity in resolving core issues that fully resolve problems, and assist peers in doing the same

    \n
    • \n
  • \n

    Verify issues before involving development teams

    \n
    • \n
  • \n

    Work closely with the Product and Development teams to address the needs of our clients

    \n
    • \n
  • \n

    Respond to all tasks in the designated service level agreements and provide appropriate resolutions

    \n
    • \n
  • \n

    Attend product sprint reviews and trainings and review relevant updates on new and existing products

    \n
    • \n
  • \n

    Be influential in improving procedures and processes that improve our efficiency and effectiveness

    \n
    • \n"},{"text":"Who you are:","content":"\n
  • \n

    Proven ability to take initiative, stay motivated, and hold oneself accountable, contributing significantly to the success of a small, collaborative team.

    \n
    • \n
  • \n

    3+ years of experience in technical support, specifically providing B2B support to enterprise-level customers.

    \n
    • \n
  • \n

    Previous experience in a SaaS environment, with a demonstrated ability to quickly and thoroughly learn complex software platforms (e.g., Entrata).

    \n
    • \n
  • \n

    Exceptional technical, analytical, and problem-solving skills, with a track record of resolving diverse, high-pressure issues across complex, multi-platform/system/vendor environments.

    \n
    • \n
  • \n

    Strong written and verbal communication skills, capable of articulating details clearly, confidently, and assertively while maintaining a friendly and professional tone with all stakeholders.

    \n
    • \n
  • \n

    As we are working cross-Entrata in multiple regions, expect to drive escalated customer problems to resolution through multiple internal and external channels. 

    \n
    • \n
  • \n

    Demonstrated passion for delivering an exceptional customer experience.

    \n
    • \n
  • \n

    Experience in designing and delivering training sessions to enhance team and customer success.

    \n
    • \n"},{"text":"Preferred Qualifications:","content":"\n
  • \n

    Bachelor’s degree in Computer Science, Business Information Systems, or similar skills or equivalent work experience.

    \n
    • \n
  • \n

    Industry experience in property management or property management-related software is a huge advantage

    \n
    • \n
  • \n

    Native or fluent in spoken and written English. A second European language, (German, Spanish, French, Dutch) would be ideal. 

    \n
    • \n\n
     
    "}],"salaryRange":{"min":60500,"max":85000,"currency":"EUR","interval":"per-year-salary"},"text":"Senior Technical Support Engineer","country":"NL","workplaceType":"onsite","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/entrata/2161097f-a5ed-4da3-a008-c0ed0dd60f71","applyUrl":"https://jobs.lever.co/entrata/2161097f-a5ed-4da3-a008-c0ed0dd60f71/apply"},{"additionalPlain":"Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n","additional":"
    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?
    ","categories":{"commitment":"Full-Time","department":"Research and Development","location":"Pune, India","team":"Software Development","allLocations":["Pune, India"]},"createdAt":1652338927937,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nIf you’re one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we’re looking for! Entrata’s Research and Development department is seeking a Software Engineer. You will spend a lot of time working with senior architects and directors, designing database schema, and laying out the basic code architecture so an offshore team can run with it. You will also be tasked with projects that you will own and see through to completion.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    If you’re one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we’re looking for! Entrata’s Research and Development department is seeking a Software Engineer. You will spend a lot of time working with senior architects and directors, designing database schema, and laying out the basic code architecture so an offshore team can run with it. You will also be tasked with projects that you will own and see through to completion.
    ","id":"661bbcc5-3514-4ba3-b616-8838da6c53ec","lists":[{"text":"Responsibilities will include:","content":"\n
  • Write well-designed, testable, efficient code 
    • \n
  • Solve technical problems by working closely with Development Managers, UX, Product Managers, and offshore teams
    • \n
  • Designs high-performance database schema and code architecture for their products
    • \n
  • Empower offshore teams to rapidly deliver stable, high-performing, and reliable code. This requires frequent interaction with them by teleconference.
    • \n
  • Reviews and corrects code for quality and design through constant evaluation of product code and getting involved in complicated or sensitive code.
    • \n
  • Maintain database queries and write scalable SQL.
    • \n
  • Contribute in all phases of the development life-cycle (back-end and front-end)
    • \n
  • Participate in and advocate for Agile and Scrum activities.
    • \n
  • Prepare and produce releases of software components.
    • \n
  • Handle high traffic website operations, be proactive with maintenance, and exhibit problem-solving skills to ensure optimal working and performance of the websites.
    • \n
  • Build interfaces and change existing functionalities and logic of existing code for improvement.
    • \n
  • Understand standard systems development life-cycle processes and apply agile methodology effectively on client & internal engagements.
    • \n
  • Apply knowledge of industry trends and developments to improve service to the client and internal project.
    • \n"},{"text":"Minimum Qualifications:","content":"\n
  • 3-5 years of development experience (PHP is preferred), Experience working with web-based applications and processes
    • \n
  • SQL and other database knowledge
    • \n
  • Strong written and verbal communication
    • \n
  • Ambitious, dedicated, and a little eccentric
    • \n
  • Team-oriented, willing to standardize code and architecture
    • \n
  • Demonstrable experience leveraging AI-powered development tools (e.g., Cursor AI, GitHub Copilot, Claude Code).
    • \n"},{"text":"Preferred Qualifications:","content":"\n
  • Bachelor's Degree in Computer Science or related field preferred
    • \n
  • Experience with microservices
    • \n
  • Experience working with offshore teams
    • \n"},{"text":"Naukri Job URL","content":"
    https://www.naukri.com/job-listings-201222007185
    "}],"text":"Software Engineer","country":"IN","workplaceType":"hybrid","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    If you’re one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we’re looking for! Entrata’s Research and Development department is seeking a Software Engineer. You will spend a lot of time working with senior architects and directors, designing database schema, and laying out the basic code architecture so an offshore team can run with it. You will also be tasked with projects that you will own and see through to completion.
    ","descriptionBodyPlain":"If you’re one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we’re looking for! Entrata’s Research and Development department is seeking a Software Engineer. You will spend a lot of time working with senior architects and directors, designing database schema, and laying out the basic code architecture so an offshore team can run with it. You will also be tasked with projects that you will own and see through to completion.\n","hostedUrl":"https://jobs.lever.co/entrata/661bbcc5-3514-4ba3-b616-8838da6c53ec","applyUrl":"https://jobs.lever.co/entrata/661bbcc5-3514-4ba3-b616-8838da6c53ec/apply"},{"additionalPlain":"Benefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Customer Operations","location":"Lehi, Utah","team":"Utilities","allLocations":["Lehi, Utah"]},"createdAt":1778177941273,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nThe Supervisor of Utilities is responsible for leading and managing a team of professionals focused on delivering high-quality utility management services. This role oversees the performance and development of team members, ensuring alignment with departmental objectives and company-wide goals. The position is responsible for day-to-day supervision, coaching, and issue resolution, and plays a critical role in maintaining workflow efficiency, meeting KPIs, and providing an exceptional customer experience.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    The Supervisor of Utilities is responsible for leading and managing a team of professionals focused on delivering high-quality utility management services. This role oversees the performance and development of team members, ensuring alignment with departmental objectives and company-wide goals. The position is responsible for day-to-day supervision, coaching, and issue resolution, and plays a critical role in maintaining workflow efficiency, meeting KPIs, and providing an exceptional customer experience.
    ","id":"80166921-1faa-4aa1-9f90-413d0c38bee5","lists":[{"text":"Responsibilities","content":"
    \n\n
  • \n

    Manage team performance by setting expectations, coaching team members, and providing performance feedback aligned with company goals.

    \n
    • \n
  • \n

    Participate in all aspects of the employee lifecycle including recruiting, onboarding, development, and corrective action when necessary.

    \n
    • \n
  • \n

    Monitor team workload and ensure daily tasks align with department goals and client expectations.

    \n
    • \n
  • \n

    Serve as the primary escalation point for customer issues related to service quality or team interactions.

    \n
    • \n
  • \n

    Maintain a high level of product and system knowledge to support team effectiveness and identify opportunities for process improvement.

    \n
    • \n
  • \n

    Collaborate with cross-functional teams such as Product, Development, and Customer Success to resolve internal inefficiencies and enhance service delivery.

    \n
    • \n
  • \n

    Develop and maintain internal documentation, workflows, and training materials to support operational excellence.

    \n
    • \n\n
    "},{"text":"Essential Functions","content":"
    \n\n
  • \n

    Supervise and manage a team to ensure service level objectives and quality standards are met.

    \n
    • \n
  • \n

    Resolve client escalations and collaborate with internal stakeholders to ensure timely and effective solutions.

    \n
    • \n
  • \n

    Maintain expert knowledge of internal systems, processes, and products to support team operations.

    \n
    • \n
  • \n

    Monitor and manage team performance metrics and KPIs to drive results.

    \n
    • \n
  • \n

    Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.

    \n
    • \n
  • \n

    Maintain professional interaction with internal and external stakeholders

    \n
    • \n
  • \n

    Ability to work in a fast-paced and high-stress environment

    \n
    • \n\n
    "},{"text":"Minimum Qualifications","content":"
    \n\n
  • \n

    Strong leadership and accountability with the ability to develop and coach team members.

    \n
    • \n
  • \n

    Excellent written and verbal communication skills with the ability to manage sensitive client and team situations.

    \n
    • \n
  • \n

    Proficient problem-solving skills and attention to detail in a fast-paced environment.

    \n
    • \n
  • \n

    Ability to evaluate and improve internal processes to enhance operational efficiency.

    \n
    • \n
  • \n

    Organizational skills to manage competing priorities and team oversight responsibilities.

    \n
    • \n
  • \n

    Proficiency in Microsoft Excel, Google Suite, and other standard office software.

    \n
    • \n\n
    "},{"text":"Education and Experience Requirements","content":"
    \n\n
  • \n

    1–3 years of experience supervising or leading teams in a professional environment.

    \n
    • \n
  • \n

    Experience in utility billing or property management preferred.

    \n
    • \n
  • \n

    Basic understanding of utility provider billing, accounting principles, and industry best practices.

    \n
    • \n\n
    "},{"text":"AI & Operational Fluency","content":"
    \n\n
  • \n

    AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.

    \n
    • \n
  • \n

    Strategic Oversight: Exercise critical judgment as the \"Human-in-the-Loop,\" by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.

    \n
    • \n
  • \n

    Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.

    \n
    • \n
  • \n

    Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.

    \n
    • \n\n
    "}],"salaryRange":{"min":55800,"max":88100,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - M2
    ","salaryDescriptionPlain":"This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - M2\n","text":"Supervisor, Utilities","country":"US","workplaceType":"hybrid","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    The Supervisor of Utilities is responsible for leading and managing a team of professionals focused on delivering high-quality utility management services. This role oversees the performance and development of team members, ensuring alignment with departmental objectives and company-wide goals. The position is responsible for day-to-day supervision, coaching, and issue resolution, and plays a critical role in maintaining workflow efficiency, meeting KPIs, and providing an exceptional customer experience.
    ","descriptionBodyPlain":"The Supervisor of Utilities is responsible for leading and managing a team of professionals focused on delivering high-quality utility management services. This role oversees the performance and development of team members, ensuring alignment with departmental objectives and company-wide goals. The position is responsible for day-to-day supervision, coaching, and issue resolution, and plays a critical role in maintaining workflow efficiency, meeting KPIs, and providing an exceptional customer experience.\n","hostedUrl":"https://jobs.lever.co/entrata/80166921-1faa-4aa1-9f90-413d0c38bee5","applyUrl":"https://jobs.lever.co/entrata/80166921-1faa-4aa1-9f90-413d0c38bee5/apply"},{"additionalPlain":"Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n","additional":"
    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?
    ","categories":{"commitment":"Intern","department":"People & Places","location":"Lehi, Utah","team":"Talent Acquisition","allLocations":["Lehi, Utah"]},"createdAt":1745336954271,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nThis internship is designed to provide hands-on exposure to corporate recruiting in a fast-paced tech environment. Interns will work closely with the Talent Acquisition team to learn the fundamentals of recruiting operations, candidate sourcing, interview coordination, and talent strategy while contributing to real recruiting initiatives and projects.\n\nThroughout the program, interns will gain practical experience using recruiting tools, collaborating with hiring teams, and supporting hiring processes from intake through interview coordination.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    This internship is designed to provide hands-on exposure to corporate recruiting in a fast-paced tech environment. Interns will work closely with the Talent Acquisition team to learn the fundamentals of recruiting operations, candidate sourcing, interview coordination, and talent strategy while contributing to real recruiting initiatives and projects.

    Throughout the program, interns will gain practical experience using recruiting tools, collaborating with hiring teams, and supporting hiring processes from intake through interview coordination.

    ","id":"c4d56be8-0da1-43a3-acc2-a67566d2c94a","lists":[{"text":"Key Responsibilites","content":"
    \n
    "},{"text":"Minimum Qualifications","content":"
    \n\n
  • Strong organizational skills with the ability to manage multiple priorities and deadlines
    • \n
  • Excellent written and verbal communication skills
    • \n
  • High attention to detail and ability to maintain accuracy in administrative tasks
    • \n
  • Professionalism and strong interpersonal skills
    • \n
  • Ability to learn new systems, tools, and processes quickly
    • \n
  • Interest in recruiting, talent acquisition, HR, or business operations
    • \n
  • Comfortable working in a fast-paced, collaborative environment
    • \n
  • Basic familiarity with Google Workspace, Slack, or similar productivity tools
    • \n\n
    "},{"text":"Preferred Qualifications","content":"
    \n\n
  • Current student pursuing a degree in Human Resources, Business, Communications, Psychology, or a related field
    • \n
  • Previous internship, campus leadership, customer service, administrative, or recruiting experience
    • \n
  • Experience using sourcing platforms such as LinkedIn or applicant tracking systems such as Lever
    • \n
  • Familiarity with Boolean search techniques or candidate sourcing strategies
    • \n
  • Interest in recruiting operations, employer branding, or talent strategy
    • \n
  • Experience presenting projects, research, or recommendations in academic or professional settings
    • \n
  • Interest in technology or SaaS environments
    • \n\n
    "}],"salaryRange":{"min":18,"max":20,"currency":"USD","interval":"per-hour-wage"},"text":"Talent Coordinator Intern","country":"US","workplaceType":"hybrid","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"

    This internship is designed to provide hands-on exposure to corporate recruiting in a fast-paced tech environment. Interns will work closely with the Talent Acquisition team to learn the fundamentals of recruiting operations, candidate sourcing, interview coordination, and talent strategy while contributing to real recruiting initiatives and projects.

    Throughout the program, interns will gain practical experience using recruiting tools, collaborating with hiring teams, and supporting hiring processes from intake through interview coordination.

    ","descriptionBodyPlain":"This internship is designed to provide hands-on exposure to corporate recruiting in a fast-paced tech environment. Interns will work closely with the Talent Acquisition team to learn the fundamentals of recruiting operations, candidate sourcing, interview coordination, and talent strategy while contributing to real recruiting initiatives and projects.\n\nThroughout the program, interns will gain practical experience using recruiting tools, collaborating with hiring teams, and supporting hiring processes from intake through interview coordination.\n","hostedUrl":"https://jobs.lever.co/entrata/c4d56be8-0da1-43a3-acc2-a67566d2c94a","applyUrl":"https://jobs.lever.co/entrata/c4d56be8-0da1-43a3-acc2-a67566d2c94a/apply"},{"additionalPlain":"Benefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Customer Operations","location":"United States","team":"Technical Support","allLocations":["United States"]},"createdAt":1779145130738,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nThe Technical Support Engineer provides frontline technical assistance to customers utilizing a suite of property management solutions. This role involves troubleshooting, diagnosing, and resolving software-related issues while maintaining a high level of professionalism and customer service. The Technical Support Engineer collaborates with internal teams to escalate and resolve complex technical challenges, ensuring timely and effective solutions.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    The Technical Support Engineer provides frontline technical assistance to customers utilizing a suite of property management solutions. This role involves troubleshooting, diagnosing, and resolving software-related issues while maintaining a high level of professionalism and customer service. The Technical Support Engineer collaborates with internal teams to escalate and resolve complex technical challenges, ensuring timely and effective solutions.
    ","id":"6f285ba2-ee23-4bc6-898c-e7f83df34bc4","lists":[{"text":"Responsibilities","content":"\n
  • \n

    Provide technical support and troubleshooting via telephone, ticketing systems, and chat.

    \n
    • \n
  • \n

    Develop subject matter expertise in core technologies and at least one other specialized technology area.

    \n
    • \n
  • \n

    Maintain ownership of assigned incidents from initial report through resolution, ensuring clear communication throughout the process.

    \n
    • \n
  • \n

    Educate customers on software functionalities, best practices, and product updates.

    \n
    • \n
  • \n

    Document and report software issues, design concerns, and reliability challenges to appropriate internal teams.

    \n
    • \n
  • \n

    Participate in team meetings and contribute to continuous improvement initiatives.

    \n
    • \n
  • \n

    Assist with special projects and other duties as assigned.

    \n
    • \n"},{"text":"Essential Functions","content":"\n
  • \n

    Analyze and troubleshoot technical issues related to software functionality and system performance.

    \n
    • \n
  • \n

    Communicate effectively with customers, ensuring clarity and professionalism in all interactions.

    \n
    • \n
  • \n

    Maintain accurate and detailed records of customer interactions and troubleshooting steps.

    \n
    • \n
  • \n

    Adhere to established support protocols, ensuring timely issue resolution.

    \n
    • \n
  • \n

    Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.

    \n
    • \n
  • \n

    Maintain professional interaction with internal and external stakeholders.

    \n
    • \n
  • \n

    Ability to work in a fast-paced and high-stress environment.

    \n
    • \n"},{"text":"Minimum Qualifications","content":"\n
  • \n

    Strong technical, analytical, and problem-solving skills in a complex, multi-platform environment.

    \n
    • \n
  • \n

    Excellent written and verbal communication skills with the ability to document issues effectively.

    \n
    • \n
  • \n

    Ability to adapt quickly to changing priorities and customer needs.

    \n
    • \n
  • \n

    Strong attention to detail and commitment to providing an exceptional customer experience.

    \n
    • \n"},{"text":"Education and Experience Requirements","content":"
    \n\n
  • \n

    Associate's degree or equivalent work experience.

    \n
    • \n
  • \n

    Minimum of 1+ years of experience in a technical support role, preferably supporting B2B enterprise-level customers.

    \n
    • \n
  • \n

    Experience with property management software or related industry experience is a plus.

    \n
    • \n
  • \n

    Familiarity with knowledge base systems and documentation best practices is preferred.

    \n
    • \n\n
    "},{"text":"AI & Operational Fluency","content":"
    \n\n
  • \n

    AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.

    \n
    • \n
  • \n

    Strategic Oversight: Exercise critical judgment as the \"Human-in-the-Loop,\" by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.

    \n
    • \n
  • \n

    Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.

    \n
    • \n
  • \n

    Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.

    \n
    • \n\n
    "}],"salaryRange":{"min":15.05,"max":23.65,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"
    This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
    \n
     
    \n
    Level - S2
    ","salaryDescriptionPlain":"This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.\n \nLevel - S2\n","text":"Technical Support Engineer","country":"US","workplaceType":"remote","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    The Technical Support Engineer provides frontline technical assistance to customers utilizing a suite of property management solutions. This role involves troubleshooting, diagnosing, and resolving software-related issues while maintaining a high level of professionalism and customer service. The Technical Support Engineer collaborates with internal teams to escalate and resolve complex technical challenges, ensuring timely and effective solutions.
    ","descriptionBodyPlain":"The Technical Support Engineer provides frontline technical assistance to customers utilizing a suite of property management solutions. This role involves troubleshooting, diagnosing, and resolving software-related issues while maintaining a high level of professionalism and customer service. The Technical Support Engineer collaborates with internal teams to escalate and resolve complex technical challenges, ensuring timely and effective solutions.\n","hostedUrl":"https://jobs.lever.co/entrata/6f285ba2-ee23-4bc6-898c-e7f83df34bc4","applyUrl":"https://jobs.lever.co/entrata/6f285ba2-ee23-4bc6-898c-e7f83df34bc4/apply"},{"additionalPlain":"Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n","additional":"
    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?
    ","categories":{"commitment":"Full-Time","department":"Customer Operations","location":"Pune, India","team":"Technical Support","allLocations":["Pune, India"]},"createdAt":1741268465340,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nIntroduction\n \nThe Technical Support Specialist (TSS) is a frontline support specialist and provides technical assistance to our customers' technical and non-technical staff who utilize and support our suite of property management solutions.  Our solutions incorporate property accounting, purchasing, facilities, and leasing data into the industry's most comprehensive property management software available.  Our solutions utilize complex technologies and the associated issues require deep technical expertise and excellent problem-solving skills to resolve.\n \nYou will provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported problems as well as issues that you anticipate are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software.\n \nYou will work closely with other TSSs and colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way.​\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    Introduction
    \n
     
    \n
    The Technical Support Specialist (TSS) is a frontline support specialist and provides technical assistance to our customers' technical and non-technical staff who utilize and support our suite of property management solutions.  Our solutions incorporate property accounting, purchasing, facilities, and leasing data into the industry's most comprehensive property management software available.  Our solutions utilize complex technologies and the associated issues require deep technical expertise and excellent problem-solving skills to resolve.
    \n
     
    \n
    You will provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported problems as well as issues that you anticipate are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software.
    \n
     
    \n
    You will work closely with other TSSs and colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way.​
    ","id":"5bfec488-308f-4842-af89-280e0b1b2f13","lists":[{"text":"Responsibilities will include","content":"\n
  • Provide technical support and troubleshooting via telephone, ticket, and/or chat.
    • \n
  • Develop subject matter expertise in our core technologies, and at least one other technology specialty.
    • \n
  • Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders.
    • \n
  • Ability to actively listen, ask relevant questions, and challenge customers appropriately.
    • \n
  • Maintain ownership and communication responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution.
    • \n
  • Educate customers on Entrata’s software and products.
    • \n
  • Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue.  
    • \n
  • Champion customer issues from feedback through the delivery of a solution.
    • \n
  • Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations.
    • \n
  • Participate in team and department meetings.
    • \n
  • Assist with special projects and other duties as assigned.
    • \n"},{"text":"Minimum Qualifications","content":"\n
  • 1 to 3 years of work experience in a technical support capacity supporting B2B support to enterprise-level customers.
    • \n
  • Strong technical, analytical, and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments.
    • \n
  • Ability to adapt quickly to change, think on your feet, communicate positively, and work proactively.
    • \n
  • Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with.
    • \n
  • A proven passion for providing an exceptional customer experience.
    • \n
  • Strong attention to detail.
    • \n"},{"text":"Preferred Qualifications","content":"\n
  • Associate's degree or equivalent work experience.
    • \n
  • Proven ability to utilize, create and update knowledge base resources in the course of your work.
    • \n
  • Industry experience in property management or property management-related software.
    • \n
  • Proven ability to utilize, create, and update knowledge base resources in the course of your work.
    • \n"}],"text":"Technical Support Specialist (Night Shift)","country":"IN","workplaceType":"onsite","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    Introduction
    \n
     
    \n
    The Technical Support Specialist (TSS) is a frontline support specialist and provides technical assistance to our customers' technical and non-technical staff who utilize and support our suite of property management solutions.  Our solutions incorporate property accounting, purchasing, facilities, and leasing data into the industry's most comprehensive property management software available.  Our solutions utilize complex technologies and the associated issues require deep technical expertise and excellent problem-solving skills to resolve.
    \n
     
    \n
    You will provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported problems as well as issues that you anticipate are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software.
    \n
     
    \n
    You will work closely with other TSSs and colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way.​
    ","descriptionBodyPlain":"Introduction\n \nThe Technical Support Specialist (TSS) is a frontline support specialist and provides technical assistance to our customers' technical and non-technical staff who utilize and support our suite of property management solutions.  Our solutions incorporate property accounting, purchasing, facilities, and leasing data into the industry's most comprehensive property management software available.  Our solutions utilize complex technologies and the associated issues require deep technical expertise and excellent problem-solving skills to resolve.\n \nYou will provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported problems as well as issues that you anticipate are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software.\n \nYou will work closely with other TSSs and colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way.​\n","hostedUrl":"https://jobs.lever.co/entrata/5bfec488-308f-4842-af89-280e0b1b2f13","applyUrl":"https://jobs.lever.co/entrata/5bfec488-308f-4842-af89-280e0b1b2f13/apply"},{"additionalPlain":"Benefits:\nFlexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.\n\nComprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.\n\nHSA/FSA options and employer-paid disability benefits provided for eligible employees.\n\nAccess to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.\n\nWellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.\n\nEntrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.\n\nExclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.\n\nBi-annual swag drops for employees\n\nCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. \n\nEntrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.\n\nIt’s a great place to work! Will you join us?\n\n","additional":"
    Benefits:
    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

    Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

    Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great place to work! Will you join us?

    ","categories":{"commitment":"Full-Time","department":"Customer Operations","location":"United States","team":"Utilities","allLocations":["United States"]},"createdAt":1779136282385,"descriptionPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n\n\nThe Utility Consultant plays a key role in implementing and configuring Entrata's utility solutions post-sale. This position ensures a seamless client onboarding experience by aligning software configurations with customer business needs and offering expert consultation throughout the implementation process. The role requires strong problem-solving capabilities, excellent communication skills, and collaboration with internal teams to uphold service quality, regulatory compliance, and operational efficiency.\n","description":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

    The Utility Consultant plays a key role in implementing and configuring Entrata's utility solutions post-sale. This position ensures a seamless client onboarding experience by aligning software configurations with customer business needs and offering expert consultation throughout the implementation process. The role requires strong problem-solving capabilities, excellent communication skills, and collaboration with internal teams to uphold service quality, regulatory compliance, and operational efficiency.
    ","id":"aa9f605b-8360-416d-94fc-ed5d5a68602c","lists":[{"text":"Responsibilities will include:","content":"\n
  • Lead post-sale consulting engagements to guide clients through onboarding and configuration of Entrata’s utility products.
    • \n
  • Configure software based on client workflows to ensure accurate billing and compliance with regulatory requirements.
    • \n
  • Maintain subject matter expertise through platform certification and continuous learning.
    • \n
  • Troubleshoot implementation challenges, document findings, and escalate complex issues as needed.
    • \n
  • Collaborate cross-functionally with internal teams including Operations and Fulfillment to ensure seamless project handoff.
    • \n
  • Support development of Standard Operating Procedures (SOPs) and participate in process improvement initiatives.
    • \n
  • Maintain high levels of client satisfaction through clear communication and responsive support.
    • \n
  • Communicate regulatory updates and support client compliance adjustments.
    • \n
  • Configure and test software systems based on client specifications.
    • \n
  • Communicate with clients and internal stakeholders to understand requirements and provide solutions.
    • \n
  • Manage multiple implementation tasks concurrently while meeting established timelines.
    • \n
  • Maintain accurate documentation of configurations, communications, and issues.
    • \n"},{"text":"Minimum Qualifications:","content":"\n
  • Bachelor’s degree or equivalent work experience.
    • \n
  • Minimum of 2 years of experience in software implementation, utility billing, or a related field.
    • \n
  • Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.
    • \n
  • Proficient in Google Suite and capable of learning new platforms quickly.
    • \n
  • Excellent verbal and written communication skills.
    • \n
  • Maintain professional interaction with internal and external stakeholders.
    • \n
  • Ability to work in a fast-paced and high-stress environment.
    • \n
  • Strong problem-solving skills with the ability to adapt existing solutions to unique client needs.
    • \n
  • Demonstrated ability to work independently and as part of a collaborative team.
    • \n"},{"text":"Preferred Qualifications:","content":"\n
  • Experience in a client-facing or consultative role preferred.
    • \n
  • Familiarity with the multifamily housing industry and utility regulations is a plus.
    • \n"}],"salaryRange":{"min":55800,"max":88100,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    The listed range covers the full base compensation for this role. Your offer within this range will be determined by factors such as experience, skills, and internal equity. Your total compensation package will also include a comprehensive benefits offering and may include eligibility for a discretionary annual performance bonus or other incentives, depending on the specific position and level for which you are hired.
    \n
     
    \n
    Level - P2
    ","salaryDescriptionPlain":"The listed range covers the full base compensation for this role. Your offer within this range will be determined by factors such as experience, skills, and internal equity. Your total compensation package will also include a comprehensive benefits offering and may include eligibility for a discretionary annual performance bonus or other incentives, depending on the specific position and level for which you are hired.\n\nLevel - P2\n","text":"Utility Consultant","country":"US","workplaceType":"remote","opening":"
    Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
    ","openingPlain":"Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.\n","descriptionBody":"
    The Utility Consultant plays a key role in implementing and configuring Entrata's utility solutions post-sale. This position ensures a seamless client onboarding experience by aligning software configurations with customer business needs and offering expert consultation throughout the implementation process. The role requires strong problem-solving capabilities, excellent communication skills, and collaboration with internal teams to uphold service quality, regulatory compliance, and operational efficiency.
    ","descriptionBodyPlain":"The Utility Consultant plays a key role in implementing and configuring Entrata's utility solutions post-sale. This position ensures a seamless client onboarding experience by aligning software configurations with customer business needs and offering expert consultation throughout the implementation process. The role requires strong problem-solving capabilities, excellent communication skills, and collaboration with internal teams to uphold service quality, regulatory compliance, and operational efficiency.\n","hostedUrl":"https://jobs.lever.co/entrata/aa9f605b-8360-416d-94fc-ed5d5a68602c","applyUrl":"https://jobs.lever.co/entrata/aa9f605b-8360-416d-94fc-ed5d5a68602c/apply"}]