[{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","location":"Cedar Rapids","team":"Field Services","allLocations":["Cedar Rapids"]},"createdAt":1779140226781,"descriptionPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?\n\nDoes the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?\n\nAre you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?\n\nCompany Overview\nRACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.\n\nRACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.\n\nRadio Frequency Technician Job Description\nThe Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication  infrastructure.\n\nThe ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex  issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.\nBased at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.\n","description":"<div><b>Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?</b></div><div><br></div><div><b>Does the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?</b></div><div><br></div><div><b>Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?</b></div><div><br></div><div><b>Company Overview</b></div><div>RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.</div><div><br></div><div>RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.</div><div><br></div><div><b>Radio Frequency Technician Job Description</b></div><div>The Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication &nbsp;infrastructure.</div><div><br></div><div>The ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex&nbsp; issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.</div><div>Based at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.</div>","id":"0f9c27ac-e851-409b-a4e2-9e2a2cfab3ad","lists":[{"text":"Responsibilities Include but are not limited to:","content":"<li>Install, configure, and repair Radio Frequency equipment and systems</li><li>Diagnose signal, interference, and hardware issues</li><li>Perform testing, firmware updates, and system calibration</li><li>Support emergency vehicle upfits and 12VDC installs</li><li>Maintain documentation and service records</li><li>Participate in on-call rotation after training</li><li>Conduct site surveys and RF coverage tests</li><li>Ensure FCC and safety compliance</li><li>Assist with system upgrades and new deployments</li><li>Travel as needed for field work and training</li><li>Provide prompt, professional customer support </li><li>Collaborate with team members and project staff</li>"},{"text":"Qualifications","content":"<li>Relevant hands-on technical experience or associate’s degree in Electronics, Telecommunications, or a related field. </li><li>Troubleshooting and diagnostic skills for systems.</li><li>Valid driver’s license with a clean driving record.</li><li>Ability to work independently and collaboratively in a team environment.</li><li>Strong written and verbal communication skills.</li><li>Willingness to travel occasionally for operations and training. </li><li>Mechanical aptitude for working with tools, mounting hardware, and installations.</li><li>Attention to detail in system configurations, testing, and documentation.</li><li>Competence in reading technical schematics, wiring diagrams, and system&nbsp;</li>"},{"text":"Preferred Skills","content":"<li>Experience working with federal agencies or public safety organizations (e.g., police, fire, EMS, emergency management).</li><li>Industry certifications – Such as ETA, FCC GROL, or other RF-related credentials.</li><li>Advanced networking knowledge – Including VoIP, radio-over-IP systems, network integration and IP camera systems.</li><li>Experience with field service software and reporting tools.</li><li>Safety certifications or formal safety training.</li>"},{"text":"Benefits We Can Offer You","content":"<li>Health, dental and vision insurance</li><li>401k and company match</li><li>Annual performance review and associated bonus</li><li>Paid holidays, vacation and sick days, and parental leave</li><li>Ongoing technical training</li><li>Advancement opportunities</li><li>Company-provided uniforms and safety equipment</li>"}],"salaryRange":{"min":24,"max":29,"interval":"per-hour-wage","currency":"USD"},"text":"Electronics Technician (RF Technician)","country":"US","workplaceType":"onsite","opening":"<div><b>Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?</b></div><div><br></div><div><b>Does the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?</b></div><div><br></div><div><b>Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?</b></div><div><br></div><div><b>Company Overview</b></div><div>RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.</div><div><br></div><div>RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.</div><div><br></div><div><b>Radio Frequency Technician Job Description</b></div><div>The Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication &nbsp;infrastructure.</div><div><br></div><div>The ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex&nbsp; issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.</div><div>Based at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.</div>","openingPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?\n\nDoes the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?\n\nAre you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?\n\nCompany Overview\nRACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.\n\nRACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.\n\nRadio Frequency Technician Job Description\nThe Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication  infrastructure.\n\nThe ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex  issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.\nBased at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/eastern-communications/0f9c27ac-e851-409b-a4e2-9e2a2cfab3ad","applyUrl":"https://jobs.lever.co/eastern-communications/0f9c27ac-e851-409b-a4e2-9e2a2cfab3ad/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","location":"Eastern Shore of Virginia, VA","team":"Field Services","allLocations":["Eastern Shore of Virginia, VA"]},"createdAt":1772053743338,"descriptionPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation? \n \nAre you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise? \n\nCompany Overview \n \nEastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern acquired Marshalltown, Iowa-based RACOM corporation, and now comprises 200 employees across 16 locations nationwide. \n\nJob Description\nWe are seeking a skilled and motivated RF Technician to join our team and play a crucial role in preparing law enforcement, fire, and/or utility vehicles for duty. As an RF Technician you will be responsible for installing, configuring, and maintaining a wide range of specialized equipment and systems and ensuring they meet operational requirements and safety standards. Your expertise will contribute directly to the functionality, efficiency, and safety of equipment used to serve and protect our communities.\n\n\nThis role requires daily on-site work throughout the Maryland region and the Eastern Shore of Virginia. The employee must reside within reasonable driving distance of the Eastern Shore of Virginia to effectively support customer locations. Local proximity is necessary to conduct regular site visits, provide timely on-call response, and address in-person service needs across both Maryland and the Eastern Shore of Virginia.\n","description":"<div><b style=\"font-size: 16px\">Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?</b><span style=\"font-size: 16px\">&nbsp;</span></div><div><span style=\"font-size: 16px\">&nbsp;</span></div><div><b><span style=\"font-size: 16px\">Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?&nbsp;</span></b></div><div><br></div><div><i><b><span style=\"font-size: 16px\">Company Overview&nbsp;</span></b></i></div><div><span style=\"font-size: 16px\">&nbsp;</span></div><div><a href=\"https://easterncommunications.com/\"><span style=\"font-size: 16px\">Eastern Communications, Ltd</span></a><span style=\"font-size: 16px\">. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern acquired Marshalltown, Iowa-based RACOM corporation, and now comprises 200 employees across 16 locations nationwide.&nbsp;</span></div><div><br></div><div><b><span style=\"font-size: 16px\">Job Description</span></b></div><div><span style=\"font-size: 16px\">We are seeking a skilled and motivated </span><b><span style=\"font-size: 16px\">RF Technician</span></b><span style=\"font-size: 16px\"> to join our team and play a crucial role in preparing law enforcement, fire, and/or utility vehicles for duty. As an RF Technician you will be responsible for installing, configuring, and maintaining a wide range of specialized equipment and systems and ensuring they meet operational requirements and safety standards. Your expertise will contribute directly to the functionality, efficiency, and safety of equipment used to serve and protect our communities.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">This role requires daily on-site work throughout the Maryland region and the Eastern Shore of Virginia. The employee must reside within reasonable driving distance of the Eastern Shore of Virginia to effectively support customer locations. Local proximity is necessary to conduct regular site visits, provide timely on-call response, and address in-person service needs across both Maryland and the Eastern Shore of Virginia.</span></div>","id":"865e27bd-13ee-4db7-b316-2925cd83edda","lists":[{"text":"Responsibilities Include but are not limited to:","content":"<li>Diagnose and repair equipment/systems.</li><li>Respond promptly to customer needs in a positive, supportive and timely manner.</li><li>Communicate job progress to supervisor &amp; customer.</li><li>Complete service orders.</li><li>On-Call customer support</li>"},{"text":"Basic Role Requirements","content":"<li>Associates degree in Electronics or a related field, or several years of comparable technical experience.</li><li>Knowledge of basic electronics.</li><li>Excellent diagnostic and troubleshooting skills.</li><li>Networking experience preferred.</li><li>Experience with Microsoft Suite programs.</li><li>Positive attitude and desire to provide outstanding customer service.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Clean driving record and valid driver's license.</li>"},{"text":"Benefits We Can Offer You","content":"<li>Health, dental and vision insurance</li><li>401k and company match</li><li>Annual performance review and associated bonus</li><li>Paid holidays, vacation and sick days, and parental leave</li><li>Ongoing technical training</li><li>Advancement opportunities</li><li>Company-provided uniforms and safety equipment</li>"}],"salaryRange":{"min":55000,"max":90000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div>Expected salary range does not include quarterly bonus and other benefits</div>","salaryDescriptionPlain":"Expected salary range does not include quarterly bonus and other benefits\n","text":"Electronics Technician (RF Technician)","country":"US","workplaceType":"remote","opening":"<div><b style=\"font-size: 16px\">Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?</b><span style=\"font-size: 16px\">&nbsp;</span></div><div><span style=\"font-size: 16px\">&nbsp;</span></div><div><b><span style=\"font-size: 16px\">Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?&nbsp;</span></b></div><div><br></div><div><i><b><span style=\"font-size: 16px\">Company Overview&nbsp;</span></b></i></div><div><span style=\"font-size: 16px\">&nbsp;</span></div><div><a href=\"https://easterncommunications.com/\"><span style=\"font-size: 16px\">Eastern Communications, Ltd</span></a><span style=\"font-size: 16px\">. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern acquired Marshalltown, Iowa-based RACOM corporation, and now comprises 200 employees across 16 locations nationwide.&nbsp;</span></div><div><br></div><div><b><span style=\"font-size: 16px\">Job Description</span></b></div><div><span style=\"font-size: 16px\">We are seeking a skilled and motivated </span><b><span style=\"font-size: 16px\">RF Technician</span></b><span style=\"font-size: 16px\"> to join our team and play a crucial role in preparing law enforcement, fire, and/or utility vehicles for duty. As an RF Technician you will be responsible for installing, configuring, and maintaining a wide range of specialized equipment and systems and ensuring they meet operational requirements and safety standards. Your expertise will contribute directly to the functionality, efficiency, and safety of equipment used to serve and protect our communities.</span></div>","openingPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation? \n \nAre you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise? \n\nCompany Overview \n \nEastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern acquired Marshalltown, Iowa-based RACOM corporation, and now comprises 200 employees across 16 locations nationwide. \n\nJob Description\nWe are seeking a skilled and motivated RF Technician to join our team and play a crucial role in preparing law enforcement, fire, and/or utility vehicles for duty. As an RF Technician you will be responsible for installing, configuring, and maintaining a wide range of specialized equipment and systems and ensuring they meet operational requirements and safety standards. Your expertise will contribute directly to the functionality, efficiency, and safety of equipment used to serve and protect our communities.\n","descriptionBody":"<div><span style=\"font-size: 12pt;\">This role requires daily on-site work throughout the Maryland region and the Eastern Shore of Virginia. The employee must reside within reasonable driving distance of the Eastern Shore of Virginia to effectively support customer locations. Local proximity is necessary to conduct regular site visits, provide timely on-call response, and address in-person service needs across both Maryland and the Eastern Shore of Virginia.</span></div>","descriptionBodyPlain":"This role requires daily on-site work throughout the Maryland region and the Eastern Shore of Virginia. The employee must reside within reasonable driving distance of the Eastern Shore of Virginia to effectively support customer locations. Local proximity is necessary to conduct regular site visits, provide timely on-call response, and address in-person service needs across both Maryland and the Eastern Shore of Virginia.\n","hostedUrl":"https://jobs.lever.co/eastern-communications/865e27bd-13ee-4db7-b316-2925cd83edda","applyUrl":"https://jobs.lever.co/eastern-communications/865e27bd-13ee-4db7-b316-2925cd83edda/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","location":"Lacey, WA","team":"Field Services","allLocations":["Lacey, WA"]},"createdAt":1763061673485,"descriptionPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?\n\nDoes the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?\n\nAre you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?\n\nCompany Overview\nRACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.\n\nRACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.\n\nRadio Frequency Technician Job Description\nThe Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication  infrastructure.\n\nThe ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex  issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.\nBased at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.\n\n\nThis role will require travel to other Pacific Northwest service centers and/or associated projects.\n","description":"<div><b>Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?</b></div><div><br></div><div><b>Does the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?</b></div><div><br></div><div><b>Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?</b></div><div><br></div><div><b>Company Overview</b></div><div>RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.</div><div><br></div><div>RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.</div><div><br></div><div><b>Radio Frequency Technician Job Description</b></div><div>The Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication &nbsp;infrastructure.</div><div><br></div><div>The ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex&nbsp; issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.</div><div>Based at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.</div><div><br></div><div>This role will require travel to other Pacific Northwest service centers and/or associated projects.</div>","id":"d70eb62f-955b-4900-b277-51279a2eb595","lists":[{"text":"Responsibilities Include but are not limited to:","content":"<li>Install, configure, and repair Radio Frequency equipment and systems</li><li>Diagnose signal, interference, and hardware issues</li><li>Perform testing, firmware updates, and system calibration</li><li>Support emergency vehicle upfits and 12VDC installs</li><li>Maintain documentation and service records</li><li>Participate in on-call rotation after training</li><li>Conduct site surveys and RF coverage tests</li><li>Ensure FCC and safety compliance</li><li>Assist with system upgrades and new deployments</li><li>Travel as needed for field work and training</li><li>Provide prompt, professional customer support </li><li>Collaborate with team members and project staff</li>"},{"text":"Qualifications","content":"<li>Relevant hands-on technical experience or associate’s degree in Electronics, Telecommunications, or a related field. </li><li>Troubleshooting and diagnostic skills for systems.</li><li>Valid driver’s license with a clean driving record.</li><li>Ability to work independently and collaboratively in a team environment.</li><li>Strong written and verbal communication skills.</li><li>Willingness to travel occasionally for operations and training. </li><li>Mechanical aptitude for working with tools, mounting hardware, and installations.</li><li>Attention to detail in system configurations, testing, and documentation.</li><li>Competence in reading technical schematics, wiring diagrams, and system&nbsp;</li>"},{"text":"Preferred Skills","content":"<li>Experience working with federal agencies or public safety organizations (e.g., police, fire, EMS, emergency management).</li><li>Industry certifications – Such as ETA, FCC GROL, or other RF-related credentials.</li><li>Advanced networking knowledge – Including VoIP, radio-over-IP systems, network integration and IP camera systems.</li><li>Experience with field service software and reporting tools.</li><li>Safety certifications or formal safety training.</li>"},{"text":"Benefits We Can Offer You","content":"<li>Health, dental and vision insurance</li><li>401k and company match</li><li>Annual performance review and associated bonus</li><li>Paid holidays, vacation and sick days, and parental leave</li><li>Ongoing technical training</li><li>Advancement opportunities</li><li>Company-provided uniforms and safety equipment</li>"}],"salaryRange":{"min":24,"max":29,"interval":"per-hour-wage","currency":"USD"},"salaryDescription":"<div>Radio Frequency Technician expected salary range does not include semi-annual bonus or other company benefits</div>","salaryDescriptionPlain":"Radio Frequency Technician expected salary range does not include semi-annual bonus or other company benefits\n","text":"Electronics Technician (RF Technician)","country":"US","workplaceType":"onsite","opening":"<div><b>Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?</b></div><div><br></div><div><b>Does the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?</b></div><div><br></div><div><b>Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?</b></div><div><br></div><div><b>Company Overview</b></div><div>RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.</div><div><br></div><div>RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.</div><div><br></div><div><b>Radio Frequency Technician Job Description</b></div><div>The Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication &nbsp;infrastructure.</div><div><br></div><div>The ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex&nbsp; issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.</div><div>Based at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.</div>","openingPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?\n\nDoes the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?\n\nAre you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?\n\nCompany Overview\nRACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.\n\nRACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.\n\nRadio Frequency Technician Job Description\nThe Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication  infrastructure.\n\nThe ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex  issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.\nBased at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.\n","descriptionBody":"<div>This role will require travel to other Pacific Northwest service centers and/or associated projects.</div>","descriptionBodyPlain":"This role will require travel to other Pacific Northwest service centers and/or associated projects.\n","hostedUrl":"https://jobs.lever.co/eastern-communications/d70eb62f-955b-4900-b277-51279a2eb595","applyUrl":"https://jobs.lever.co/eastern-communications/d70eb62f-955b-4900-b277-51279a2eb595/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","location":"Yakima, WA","team":"Field Services","allLocations":["Yakima, WA"]},"createdAt":1753980805768,"descriptionPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?\n\nDoes the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?\n\nAre you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?\n\nCompany Overview\nRACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.\n\nRACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.\n\nRadio Frequency Technician Job Description\nThe Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication  infrastructure.\n\nThe ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex  issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.\nBased at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.\n\n\nNote: This position is based in Yakima, Washington, with the majority of work focused on supporting the Moses Lake and Yakima service centers. While the primary responsibilities are local, it is recommended that the technician be prepared for short trips to support operations and training across Washington (e.g., Spokane and Lacey service centers) and the West Region as needed.\n","description":"<div><b>Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?</b></div><div><br></div><div><b>Does the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?</b></div><div><br></div><div><b>Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?</b></div><div><br></div><div><b>Company Overview</b></div><div>RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.</div><div><br></div><div>RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.</div><div><br></div><div><b>Radio Frequency Technician Job Description</b></div><div>The Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication &nbsp;infrastructure.</div><div><br></div><div>The ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex&nbsp; issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.</div><div>Based at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.</div><div><br></div><div><b style=\"font-size: 14.6667px;\">Note:</b><span style=\"font-size: 14.6667px;\">&nbsp;This position is based in Yakima, Washington, with the majority of work focused on supporting the Moses Lake and Yakima service centers. While the primary responsibilities are local, it is recommended that the technician be prepared for short trips to support operations and training across Washington (e.g., Spokane and Lacey service centers) and the West Region as needed.</span></div>","id":"03d0790f-f663-4d77-a533-2aa49cf03829","lists":[{"text":"Responsibilities Include but are not limited to:","content":"<li>Install, configure, and repair Radio Frequency equipment and systems</li><li>Diagnose signal, interference, and hardware issues</li><li>Perform testing, firmware updates, and system calibration</li><li>Support emergency vehicle upfits and 12VDC installs</li><li>Maintain documentation and service records</li><li>Participate in on-call rotation after training</li><li>Conduct site surveys and RF coverage tests</li><li>Ensure FCC and safety compliance</li><li>Assist with system upgrades and new deployments</li><li>Travel as needed for field work and training</li><li>Provide prompt, professional customer support </li><li>Collaborate with team members and project staff</li>"},{"text":"Qualifications","content":"<li>Relevant hands-on technical experience or associate’s degree in Electronics, Telecommunications, or a related field. </li><li>Troubleshooting and diagnostic skills for systems.</li><li>Valid driver’s license with a clean driving record.</li><li>Ability to work independently and collaboratively in a team environment.</li><li>Strong written and verbal communication skills.</li><li>Willingness to travel occasionally for operations and training. </li><li>Mechanical aptitude for working with tools, mounting hardware, and installations.</li><li>Attention to detail in system configurations, testing, and documentation.</li><li>Competence in reading technical schematics, wiring diagrams, and system&nbsp;</li>"},{"text":"Preferred Skills","content":"<li>Experience working with federal agencies or public safety organizations (e.g., police, fire, EMS, emergency management).</li><li>Industry certifications – Such as ETA, FCC GROL, or other RF-related credentials.</li><li>Advanced networking knowledge – Including VoIP, radio-over-IP systems, network integration and IP camera systems.</li><li>Experience with field service software and reporting tools.</li><li>Safety certifications or formal safety training.</li>"},{"text":"Benefits We Can Offer You","content":"<li>Health, dental and vision insurance</li><li>401k and company match</li><li>Annual performance review and associated bonus</li><li>Paid holidays, vacation and sick days, and parental leave</li><li>Ongoing technical training</li><li>Advancement opportunities</li><li>Company-provided uniforms and safety equipment</li>"}],"salaryRange":{"min":24,"max":29,"interval":"per-hour-wage","currency":"USD"},"salaryDescription":"<div>Radio Frequency Technician expected salary range does not include semi-annual bonus or other company benefits</div>","salaryDescriptionPlain":"Radio Frequency Technician expected salary range does not include semi-annual bonus or other company benefits\n","text":"Electronics Technician (RF Technician) RACOM Corporations","country":"US","workplaceType":"onsite","opening":"<div><b>Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?</b></div><div><br></div><div><b>Does the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?</b></div><div><br></div><div><b>Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?</b></div><div><br></div><div><b>Company Overview</b></div><div>RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.</div><div><br></div><div>RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.</div><div><br></div><div><b>Radio Frequency Technician Job Description</b></div><div>The Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication &nbsp;infrastructure.</div><div><br></div><div>The ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex&nbsp; issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.</div><div>Based at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.</div>","openingPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?\n\nDoes the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?\n\nAre you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?\n\nCompany Overview\nRACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.\n\nRACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.\n\nRadio Frequency Technician Job Description\nThe Radio Frequency (RF) Technician is responsible for installing, configuring, maintaining, and troubleshooting RF communication and supporting systems that support mission-critical operations for public safety, utilities, and transportation. This role ensures optimal system performance, regulatory compliance, and reliable communication  infrastructure.\n\nThe ideal candidate will have expertise in technology or electronics with the ability to learn RF systems and the ability to diagnose, resolve, and effectively communicate complex  issues to both technical and non-technical audiences. This position directly contributes to the functionality, efficiency, and safety of specialized communication equipment used to serve and protect communities.\nBased at a local service center, the RF Technician will primarily support nearby service centers, with occasional travel required for operations, installations, and training across different regions.\n","descriptionBody":"<div><b style=\"font-size: 14.6667px;\">Note:</b><span style=\"font-size: 14.6667px;\">&nbsp;This position is based in Yakima, Washington, with the majority of work focused on supporting the Moses Lake and Yakima service centers. While the primary responsibilities are local, it is recommended that the technician be prepared for short trips to support operations and training across Washington (e.g., Spokane and Lacey service centers) and the West Region as needed.</span></div>","descriptionBodyPlain":"Note: This position is based in Yakima, Washington, with the majority of work focused on supporting the Moses Lake and Yakima service centers. While the primary responsibilities are local, it is recommended that the technician be prepared for short trips to support operations and training across Washington (e.g., Spokane and Lacey service centers) and the West Region as needed.\n","hostedUrl":"https://jobs.lever.co/eastern-communications/03d0790f-f663-4d77-a533-2aa49cf03829","applyUrl":"https://jobs.lever.co/eastern-communications/03d0790f-f663-4d77-a533-2aa49cf03829/apply"},{"additionalPlain":"If you are a talented and experienced office administrator who is looking for a challenging and rewarding opportunity, we encourage you to apply.\n","additional":"<div><span style=\"font-size: medium;\">If you are a talented and experienced office administrator who is looking for a challenging and rewarding opportunity, we encourage you to apply.</span></div>","categories":{"commitment":"Full Time","location":"Marshalltown, IA","team":"Facilities Coordinator","allLocations":["Marshalltown, IA"]},"createdAt":1779393742407,"descriptionPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?\n \nDoes the prospect of serving as the first line of contact for a growing customer base in a nationally established, multi-location business appeal to you?\n \nAre you an independent, self-motivated, individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?\n \nCompany Overview\nJoin a growing team that has strong bonds with Law Enforcement, Fire and Emergency. RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.\nRACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation and in November 2025, acquired PMC Wireless. It now comprises 250 employees across 17 locations nationwide.\n \nJob Description\nThe Facilities Coordinator is responsible for managing the day-to-day operations of the assigned service center, ensuring a well-maintained, organized, and efficiently functioning facility. This role requires excellent organizational, customer service, and sales skills to support the company's objectives and contribute to local revenue growth.\n","description":"<div><strong style=\"font-size: 16px;\">Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?</strong></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">Does the prospect of serving as the first line of contact for a growing customer base in a nationally established, multi-location business appeal to you?</strong></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">Are you an independent, self-motivated, individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?</strong></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">Company Overview</strong></div>\n<div><span style=\"font-size: 16px;\">Join a growing team that has strong bonds with Law Enforcement, Fire and Emergency. RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.</span></div>\n<div><span style=\"font-size: 16px;\">RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation and in November 2025, acquired PMC Wireless. It now comprises 250 employees across 17 locations nationwide.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">Job Description</strong></div>\n<div><span style=\"font-size: 16px;\">The Facilities Coordinator is responsible for managing the day-to-day operations of the assigned service center, ensuring a well-maintained, organized, and efficiently functioning facility. This role requires excellent organizational, customer service, and sales skills to support the company's objectives and contribute to local revenue growth.</span></div>","id":"9e41a1a2-4410-4f9d-a896-31965d250db5","lists":[{"text":"Responsibilities include but are not limited to","content":"\n<li>Oversee the daily operations of the service center, including opening and closing procedures, facility maintenance, security, and customer service.</li>\n<li>Manage customer walk-ins, phone calls, and service requests, routing them to the appropriate personnel as needed and maintaining a log of inquiries and resolutions.</li>\n<li>Coordinate with the Service Manager to address any facility-related issues that may impact service operations, including equipment maintenance and storage.</li>\n<li>On a daily basis, coordinate with the Service Manager to aggregate all service-identified sales opportunities for processing either by the Facilities Coordinator, or for escalation to the Regional Service Development Manager.</li>\n<li>Prepare and issue quotes for customers, working closely with the Regional Service Development Manager to identify opportunities for local sales growth and follow up on leads and referrals.</li>\n<li>Coordinate all billing activities and transactions with respect to non-project related billing within local service area – interact with finance team personnel as appropriate.</li>\n<li>Consistently maintain and monitor open customer requirements (e.g. parts orders, service tickets, etc) to ensure ongoing customer satisfaction and eliminate possibility of any customer requirements “falling through the cracks” .</li>\n<li>Process all service-identified or customer walk-in RMAs, parts quotes, and processing of straightforward orders, escalating to the Regional Service Development Manager when follow-on technical sales support or in person customer visits are required.</li>\n<li>Collaborate with the Regional and National Facilities Coordinator to ensure consistent facility management practices in all service centers across the country, implementing best practices and addressing operational challenges.</li>\n<li>Maintain accurate records of facility maintenance, repair activities, and equipment inventory, ensuring compliance with company policies and safety regulations.</li>\n<li>Ensure proper service and maintenance of all company-owned equipment at the local service center, to include vehicles, building systems, office equipment, and test equipment</li>\n<li>Coordinate with local vendors and suppliers for facility-related services, negotiating contracts and maintaining relationships to ensure cost-effective and reliable support consistent with allocated budget.</li>\n<li>As appropriate, and at the direction of the sales team, assist with local marketing efforts, such as community events and partnerships, to increase brand awareness and drive customer engagement with the service center.</li>\n<li>Coordinate conference room reservations and training or other events, to include planning catering and purchasing supplies</li>\n\n<div>&nbsp;</div>\n<div>By default the following responsibilities are part of the role of Facility Coordinator but may be split out into a separate role (Production Operations Specialist) at a particular Service Location as appropriate based on the volume of work / number of transactions</div>\n<div>&nbsp;</div>\n\n<li>Submit customers orders to the designated company department for processing.</li>\n<li>Create and submit purchase order requisition to support local service center operations.</li>\n<li>Physically receive and process material delivered to the Service Center. The receiving is inclusive of processing the receipt in the ERP system as well as physically putting the material into the correct inventory location.</li>\n<li>Allocate received material to customer orders as appropriate and notify customers as appropriate.</li>\n<li>Maintain an organized inventory of materials with accurate quantities reflected in the ERP system.</li>\n<li>Package and Ship customer orders as appropriate.</li>\n"},{"text":"Benefits We Can Offer You","content":"\n<li>Health, dental and vision insurance</li>\n<li>401k and company match</li>\n<li>Annual Performance Review and Accompanied bonus</li>\n<li>Paid holidays, vacation and sick days</li>\n<li>Ongoing technical training</li>\n<li>Advancement opportunities</li>\n<li>Company-provided uniforms and safety equipment</li>\n<li>Safe, clean &amp; friendly work environment</li>\n"}],"salaryRange":{"min":21.5,"max":29,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"<div>Expected salary range does not include quarterly bonus and other benefits</div>","salaryDescriptionPlain":"Expected salary range does not include quarterly bonus and other benefits\n","text":"Facilities Coordinator | RACOM | Marshalltown, IA","country":"US","workplaceType":"onsite","opening":"<div><strong style=\"font-size: 16px;\">Are you inspired by the idea of supporting our nation&rsquo;s critical infrastructure and securing communications for first responders, utilities, and transportation?</strong></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">Does the prospect of serving as the first line of contact for a growing customer base in a nationally established, multi-location business appeal to you?</strong></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">Are you an independent, self-motivated, individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?</strong></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">Company Overview</strong></div>\n<div><span style=\"font-size: 16px;\">Join a growing team that has strong bonds with Law Enforcement, Fire and Emergency. RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the &ldquo;second half of the 911 response equation&rdquo; &mdash; from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.</span></div>\n<div><span style=\"font-size: 16px;\">RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation and in November 2025, acquired PMC Wireless. It now comprises 250 employees across 17 locations nationwide.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">Job Description</strong></div>\n<div><span style=\"font-size: 16px;\">The Facilities Coordinator is responsible for managing the day-to-day operations of the assigned service center, ensuring a well-maintained, organized, and efficiently functioning facility. This role requires excellent organizational, customer service, and sales skills to support the company's objectives and contribute to local revenue growth.</span></div>","openingPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?\n \nDoes the prospect of serving as the first line of contact for a growing customer base in a nationally established, multi-location business appeal to you?\n \nAre you an independent, self-motivated, individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?\n \nCompany Overview\nJoin a growing team that has strong bonds with Law Enforcement, Fire and Emergency. RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.\nRACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation and in November 2025, acquired PMC Wireless. It now comprises 250 employees across 17 locations nationwide.\n \nJob Description\nThe Facilities Coordinator is responsible for managing the day-to-day operations of the assigned service center, ensuring a well-maintained, organized, and efficiently functioning facility. This role requires excellent organizational, customer service, and sales skills to support the company's objectives and contribute to local revenue growth.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/eastern-communications/9e41a1a2-4410-4f9d-a896-31965d250db5","applyUrl":"https://jobs.lever.co/eastern-communications/9e41a1a2-4410-4f9d-a896-31965d250db5/apply"},{"additionalPlain":"\nIf you are a talented and experienced Field Servies Manager with experience in LMR Managment who is looking for a challenging and rewarding opportunity, we encourage you to apply\n","additional":"<div><br></div><div><span style=\"font-size: medium\">If you are a talented and experienced Field Servies Manager with experience in LMR Managment who is looking for a challenging and rewarding opportunity, we encourage you to apply</span></div>","categories":{"location":"Yakima, WA","team":"Field Services","allLocations":["Yakima, WA"]},"createdAt":1755197610958,"descriptionPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?\n\nAre you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies?\n\nCompany Overview\nRACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.\n\nRACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.\n\nJob Summary\nThe Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency.\n\nThe ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations.\n\nOperating in a hybrid work environment, the Service Manager will primarily be based at the service center to lead daily operations while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations.\n","description":"<div><b>Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?</b></div><div><br></div><div><b>Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies?</b></div><div><br></div><div><u><b>Company Overview</b></u></div><div>RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.</div><div><br></div><div>RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.</div><div><br></div><div><b><u>Job Summary</u></b></div><div>The Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency.</div><div><br></div><div>The ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations.</div><div><br></div><div>Operating in a hybrid work environment, the Service Manager will primarily be based at the service center to lead daily operations while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations.</div>","id":"7502a8fa-e964-491b-928c-53260ed2dcf5","lists":[{"text":"Role Responsibilities:","content":"<li>Lead mentor, and develop a team of field service technicians, fostering strong performance, professional growth, and safety compliance.</li><li>Effectively allocate resources to ensure service execution aligns with contractual commitments and customer expectations.</li><li>Collaborate with project managers, sales teams, engineers, facilities coordinators, and technicians to align service operations with business objectives, efficiency goals, and customer satisfaction.</li><li>Facilitate discussions with customers, vendors, and internal teams to drive solutions and enhance service delivery.</li><li>Oversee system configurations, installations, service execution, and contract fulfillment, ensuring compliance with industry standards, customer requirements, and regulatory guidelines.</li><li>Leverage technical expertise and strategic guidance to drive sales growth and expand service center opportunities.</li><li>Provide high-level technical direction for diagnosing and resolving complex system issues.</li><li>Optimize technician scheduling and resource allocation to improve efficiency and minimize service disruptions.</li><li>Track and analyze service center performance, technician productivity, and customer satisfaction.</li><li>Prepare reports on contract statuses, operational performance, and service challenges for senior management.</li><li>Evaluate trends and project outcomes, recommending process improvements.</li><li>Maintain accurate documentation of all service activities and customer interactions.</li><li>Utilize ERP systems such as NetSuite to track work orders, manage inventory, and analyze service center performance.</li>"},{"text":"Qualifications:","content":"<li>5+ years of experience in service management, field operations, or technical leadership within LMR, RF, telecommunications, or critical communications industries.</li><li>Proven ability to lead and develop field service technicians in a fast-paced environment.</li><li>Expertise in resource management, scheduling, and service forecasting.</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively with customers, engineers, and internal teams.</li><li>Experience with ERP systems such as NetSuite for tracking service operations, work orders, and inventory.</li>"},{"text":"Technical Skills:","content":"<li>Bridges technical expertise with operational leadership, ensuring technicians are equipped, supported, and strategically guided to maintain systems.</li><li>High-level understanding of Land Mobile Radio (LMR) systems, or the ability to learn quickly, enabling effective leadership in troubleshooting and issue resolution.</li><li>Proficient in diagnosing system challenges, optimizing configurations, and implementing solutions in collaboration with technicians, engineers, and project managers.</li><li>Analyzes system test results and technician reports, leveraging team expertise to direct issue resolution and ensure compliance.</li><li>Oversees system installations and maintenance, ensuring all work meets all requirements.</li><li>Evaluates service quality and performance, working with cross-functional teams to implement corrective actions and optimize configurations.</li>"},{"text":"Managerial Skills:","content":"<li>Proven experience leading and mentoring teams, ensuring strong technical performance and professional development.</li><li>Strong decision-making skills, capable of managing multiple projects under tight deadlines.</li><li>Experience with workload forecasting, staffing planning, and technician scheduling.</li><li>Analytical and problem-solving mindset, using data-driven insights to optimize service operations.</li>"},{"text":"Preferred Skills:","content":"<li>Experience working with Federal agencies or public safety organizations (e.g., police, fire, EMS, emergency management).</li><li>Project management experience, with proficiency in tools like MS Project, Smartsheet, or similar platforms.</li><li>Familiarity with radio or communications systems, particularly in public safety, utilities, or enterprise environments.</li><li>Knowledge of two-way radio systems, modern P25 radio architecture, LAN network infrastructure, and civil processes (including construction, grounding, and electrical systems) as they relate to communications infrastructure.</li>"},{"text":"Benefits We Can Offer You:","content":"<li>Health, dental and vision insurance</li><li>401k and company match</li><li>Annual Performance Review and Accompanied bonus</li><li>Paid holidays, vacation and sick days</li><li>Ongoing technical training</li><li>Advancement opportunities</li><li>Company-provided uniforms and safety equipment</li><li>Safe, clean &amp; friendly work environment</li>"}],"salaryRange":{"min":75000,"max":115000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div>Salary does not include benefits and/or annual bonus.</div>","salaryDescriptionPlain":"Salary does not include benefits and/or annual bonus.\n","text":"Field Services Manager","country":"US","workplaceType":"onsite","opening":"<div><b>Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?</b></div><div><br></div><div><b>Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies?</b></div><div><br></div><div><u><b>Company Overview</b></u></div><div>RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.</div><div><br></div><div>RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.</div><div><br></div><div><b><u>Job Summary</u></b></div><div>The Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency.</div><div><br></div><div>The ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations.</div><div><br></div><div>Operating in a hybrid work environment, the Service Manager will primarily be based at the service center to lead daily operations while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations.</div>","openingPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?\n\nAre you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies?\n\nCompany Overview\nRACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.\n\nRACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.\n\nJob Summary\nThe Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency.\n\nThe ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations.\n\nOperating in a hybrid work environment, the Service Manager will primarily be based at the service center to lead daily operations while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/eastern-communications/7502a8fa-e964-491b-928c-53260ed2dcf5","applyUrl":"https://jobs.lever.co/eastern-communications/7502a8fa-e964-491b-928c-53260ed2dcf5/apply"},{"additionalPlain":"If you are a talented and experienced sales professional who is looking for a challenging and rewarding opportunity, we encourage you to apply.\n","additional":"<div>If you are a talented and experienced sales professional who is looking for a challenging and rewarding opportunity, we encourage you to apply.</div>","categories":{"commitment":"Full Time","location":"Marshalltown, IA","team":"Sales","allLocations":["Marshalltown, IA"]},"createdAt":1774991534079,"descriptionPlain":"Company Overview\nEastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 45+ year history. In February 2023, we acquired Iowa-based RACOM Corporation, and in November of 2025 we acquired PMC Wireless, creating one of the largest nationwide mission critical communications companies in the United States.\n \nJob Summary\nThe Inside Sales Representative plays a key role in supporting Eastern’s revenue growth by managing inbound requests, generating new opportunities, and supporting field and channel sales teams. This role ensures timely responses to customers, accurate quoting, CRM hygiene, and consistently high customer experience. The position is ideal for a detail‑oriented, proactive communicator who thrives in a fast‑paced, technical sales environment.\n","description":"<div>\n<p style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><strong>Company Overview</strong></p>\n<p style=\"margin: 0in 0in 6pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><a href=\"https://easterncommunications.com/\"><span style=\"color: windowtext;\">Eastern Communications, Ltd</span></a>. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 45+ year history. In February 2023, we acquired Iowa-based&nbsp;<a href=\"http://www.racom.net/\"><span style=\"color: windowtext;\">RACOM Corporation</span></a>, and in November of 2025 we acquired PMC Wireless, creating one of the largest nationwide mission critical communications companies in the United States.</p>\n<p style=\"margin: 0in 0in 6pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">&nbsp;</p>\n<p style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><strong>Job Summary</strong></p>\n<p style=\"line-height: 15pt; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">The <strong>Inside Sales Representative</strong> plays a key role in supporting Eastern’s revenue growth by managing inbound requests, generating new opportunities, and supporting field and channel sales teams. This role ensures timely responses to customers, accurate quoting, CRM hygiene, and consistently high customer experience. The position is ideal for a detail‑oriented, proactive communicator who thrives in a fast‑paced, technical sales environment.</p>\n</div>","id":"cb20d54a-40cf-4c19-bdc8-16d2c237855c","lists":[{"text":"Roles & Responsibilities","content":"<div>\n<p style=\"margin: 0in 0in 8pt 0.5in; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><strong><span style=\"color: black;\">Lead </span><span style=\"color: black;\">&amp; Opportunity Management</span></strong></p>\n<ul type=\"disc\" style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Serve as the <strong>first point of contact</strong> for inbound customer inquiries via phone, email, and web submissions.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Qualify leads and creates opportunities within Eastern’s sales framework and CRM systems (NetSuite, Salesforce, or equivalent).</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Support Direct and Channel Sales teams by preparing quotes, validating configurations, and gathering required documentation.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Coordinating promptly with Channel Managers, BDMs, and field sellers to ensure timely follow‑up.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Maintain CRM accuracy through opportunity updates, task tracking, and activity logging.</li>\n\n<p style=\"margin: 12pt 0in 12pt 0.5in; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><strong><span style=\"color: black;\">Quoting &amp; Proposal Support</span></strong></p>\n<ul type=\"disc\" style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Generate product and services quotations, including radios, accessories, warranties, and BeOn/LTE services.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Work cross‑functionally with Engineering, Operations, and Program Management to validate bill of materials, lead times, and compatibility.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Assist in assembling customer‑ready proposal packages and documentation required for procurement or bid submissions.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Process requests for pricing, availability, and product information from dealers and internal stakeholders.</li>\n\n<p style=\"margin: 12pt 0in; text-indent: 0.5in; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><strong><span style=\"color: black;\">Customer Engagement &amp; Account Support</span></strong></p>\n<ul type=\"disc\" style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Provide high‑touch customer service for existing accounts; manage transactional sales and renewal opportunities.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Support customer onboarding by coordinating with Customer Care and Order Management.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Manage order changes, backorder communications, and status updates.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Develop customer relationships that support long‑term retention and account growth.</li>\n\n<p style=\"margin: 12pt 0in; text-indent: 0.5in; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><strong><span style=\"color: black;\">Internal Coordination</span></strong></p>\n<ul type=\"disc\" style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Partner with Channel Managers, BDMs, and Regional Sales Leaders to align on territory needs, funnel development, and lead prioritization.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Collaborate with Marketing to distribute promotional content, send targeted outreach, and ensure accurate messaging when communicating promotions</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Participate in sales forecasting discussions and pipeline reviews.</li>\n\n<p style=\"margin: 12pt 0in; text-indent: 0.5in; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><strong><span style=\"color: black;\">Administrative Excellence</span></strong></p>\n<ul type=\"disc\" style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Maintain accurate customer records.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Ensure compliance with internal quoting rules, discount structures, and promotion terms (including MBP‑specific requirements).</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Help standardize sales processes and documentation across the sales organization.</li>\n\n</ul></ul></ul></ul></ul></div>"},{"text":"Requirements","content":"<div>\n<ul type=\"disc\" style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">2–4 years of experience in Inside Sales, Sales Support, Customer Success, or similar role</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Strong communication skills (written and verbal) and the ability to explain technical concepts clearly</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Highly organized, able to manage multiple priorities in a deadline‑driven environment</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Experience with CRM platforms (NetSuite, Salesforce, or similar)</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Proficiency in Microsoft Office (Word, Excel, PowerPoint)</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Strong attention to detail and follow‑through</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Customer-service mindset with problem solving capability</li>\n\n</ul></div>"},{"text":"Benefits We Can Offer You","content":"<div>\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Health, dental and vision insurance</li>\n\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">401k and company match</li>\n\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Annual Performance Review and Accompanied bonus</li>\n\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Paid holidays, vacation and sick days</li>\n\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Ongoing technical training</li>\n\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Advancement opportunities</li>\n\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Company-provided uniforms and safety equipment</li>\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><span style=\"font-size: 12.0pt; line-height: 115%; font-family: Aptos, sans-serif;\">Safe, clean &amp; friendly work environment</span></li>\n\n\n</ul></ul></ul></ul></ul></ul></ul></ul></ul></ul></ul></ul></ul></ul></div>"}],"salaryRange":{"min":65000,"max":100000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div>Competitive-Based and Variable Compensation Plan</div>","salaryDescriptionPlain":"Competitive-Based and Variable Compensation Plan\n","text":"Inside Sales Representative - RACOM Corporation","country":"US","workplaceType":"onsite","opening":"<div>\n<p style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><strong>Company Overview</strong></p>\n<p style=\"margin: 0in 0in 6pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><a href=\"https://easterncommunications.com/\"><span style=\"color: windowtext;\">Eastern Communications, Ltd</span></a>. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 45+ year history. In February 2023, we acquired Iowa-based&nbsp;<a href=\"http://www.racom.net/\"><span style=\"color: windowtext;\">RACOM Corporation</span></a>, and in November of 2025 we acquired PMC Wireless, creating one of the largest nationwide mission critical communications companies in the United States.</p>\n<p style=\"margin: 0in 0in 6pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">&nbsp;</p>\n<p style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><strong>Job Summary</strong></p>\n<p style=\"line-height: 15pt; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">The <strong>Inside Sales Representative</strong> plays a key role in supporting Eastern&rsquo;s revenue growth by managing inbound requests, generating new opportunities, and supporting field and channel sales teams. This role ensures timely responses to customers, accurate quoting, CRM hygiene, and consistently high customer experience. The position is ideal for a detail‑oriented, proactive communicator who thrives in a fast‑paced, technical sales environment.</p>\n</div>","openingPlain":"Company Overview\nEastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 45+ year history. In February 2023, we acquired Iowa-based RACOM Corporation, and in November of 2025 we acquired PMC Wireless, creating one of the largest nationwide mission critical communications companies in the United States.\n \nJob Summary\nThe Inside Sales Representative plays a key role in supporting Eastern’s revenue growth by managing inbound requests, generating new opportunities, and supporting field and channel sales teams. This role ensures timely responses to customers, accurate quoting, CRM hygiene, and consistently high customer experience. The position is ideal for a detail‑oriented, proactive communicator who thrives in a fast‑paced, technical sales environment.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/eastern-communications/cb20d54a-40cf-4c19-bdc8-16d2c237855c","applyUrl":"https://jobs.lever.co/eastern-communications/cb20d54a-40cf-4c19-bdc8-16d2c237855c/apply"},{"additionalPlain":"If you are a talented and experienced Field Servies Manager with experience in LMR Managment who is looking for a challenging and rewarding opportunity, we encourage you to apply!\n","additional":"<div><span style=\"font-size: medium;\">If you are a talented and experienced Field Servies Manager with experience in LMR Managment who is looking for a challenging and rewarding opportunity, we encourage you to apply!</span></div>","categories":{"commitment":"Full Time","location":"Long Island City, New York","team":"Field Services","allLocations":["Long Island City, New York"]},"createdAt":1778514459661,"descriptionPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?\n \nAre you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies?\n \nCompany Overview\nEastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 45+ year history. In February 2023, we acquired Iowa-based RACOM Corporation, and in November 2025, acquired PMC Wireless in Hazlet, NJ, creating one of the largest nationwide mission critical communications companies in the United States.\n \nJob Summary\nThe Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency.\n \nThe ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations.\n \nThe Service Manager will primarily be based at our Long Island City Service Center while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations.\n \n","description":"<div><strong><span style=\"font-size: 16px;\">Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?</span></strong></div>\n<div>&nbsp;</div>\n<div><strong><span style=\"font-size: 16px;\">Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies?</span></strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\"><strong>Company Overview</strong></span></div>\n<div><a href=\"https://easterncommunications.com/\" style=\"font-size: 16px;\">Eastern Communications, Ltd</a><span style=\"font-size: 16px;\">. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 45+ year history. In February 2023, we acquired Iowa-based&nbsp;</span><a href=\"http://www.racom.net/\" style=\"font-size: 16px;\">RACOM Corporation</a><span style=\"font-size: 16px;\">, and in November 2025, acquired PMC Wireless in Hazlet, NJ, creating one of the largest nationwide mission critical communications companies in the United States.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\"><strong>Job Summary</strong></span></div>\n<div><span style=\"font-size: 16px;\">The Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">The ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">The Service Manager will primarily be based at our Long Island City Service Center while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations.</span></div>\n<div>&nbsp;</div>","id":"680e4ef6-f8c8-47c9-b0f4-8bdd6735103a","lists":[{"text":" Role Responsibilities:","content":"\n<li>Lead mentor, and develop a team of field service technicians, fostering strong performance, professional growth, and safety compliance.</li>\n<li>Effectively allocate resources to ensure service execution aligns with contractual commitments and customer expectations.</li>\n<li>Collaborate with project managers, sales teams, engineers, facilities coordinators, and technicians to align service operations with business objectives, efficiency goals, and customer satisfaction.</li>\n\n\n<li>Facilitate discussions with customers, vendors, and internal teams to drive solutions and enhance service delivery.</li>\n<li>Oversee system configurations, installations, service execution, and contract fulfillment, ensuring compliance with industry standards, customer requirements, and regulatory guidelines.</li>\n<li>Leverage technical expertise and strategic guidance to drive sales growth and expand service center opportunities.</li>\n\n\n<li>Provide high-level technical direction for diagnosing and resolving complex system issues.</li>\n<li>Optimize technician scheduling and resource allocation to improve efficiency and minimize service disruptions.</li>\n<li>Track and analyze service center performance, technician productivity, and customer satisfaction.</li>\n<li>Prepare reports on contract statuses, operational performance, and service challenges for senior management.</li>\n<li>Evaluate trends and project outcomes, recommending process improvements.</li>\n<li>Maintain accurate documentation of all service activities and customer interactions.</li>\n<li>Utilize ERP systems such as NetSuite to track work orders, manage inventory, and analyze service center performance.</li>\n"},{"text":"Qualifications:","content":"\n<li>5+ years of experience in service management, field operations, or technical leadership within LMR, RF, telecommunications, or critical communications industries.</li>\n<li>Proven ability to lead and develop field service technicians in a fast-paced environment.</li>\n<li>Expertise in resource management, scheduling, and service forecasting.</li>\n<li>Strong communication and interpersonal skills, with the ability to collaborate effectively with customers, engineers, and internal teams.</li>\n<li>Experience with ERP systems such as NetSuite for tracking service operations, work orders, and inventory.</li>\n"},{"text":"Technical Skills:","content":"\n<li>Bridges technical expertise with operational leadership, ensuring technicians are equipped, supported, and strategically guided to maintain systems.</li>\n<li>High-level understanding of Land Mobile Radio (LMR) systems, or the ability to learn quickly, enabling effective leadership in troubleshooting and issue resolution.</li>\n<li>Proficient in diagnosing system challenges, optimizing configurations, and implementing solutions in collaboration with technicians, engineers, and project managers.</li>\n<li>Analyzes system test results and technician reports, leveraging team expertise to direct issue resolution and ensure compliance.</li>\n<li>Oversees system installations and maintenance, ensuring all work meets all requirements.</li>\n<li>Evaluates service quality and performance, working with cross-functional teams to implement corrective actions and optimize configurations.</li>\n"},{"text":"Managerial Skills:","content":"\n<li>Proven experience leading and mentoring teams, ensuring strong technical performance and professional development.</li>\n<li>Strong decision-making skills, capable of managing multiple projects under tight deadlines.</li>\n<li>Experience with workload forecasting, staffing planning, and technician scheduling.</li>\n<li>Analytical and problem-solving mindset, using data-driven insights to optimize service operations.</li>\n"},{"text":"Preferred Skills:","content":"\n<li>Experience working with Federal agencies or public safety organizations (e.g., police, fire, EMS, emergency management).</li>\n<li>Project management experience, with proficiency in tools like MS Project, Smartsheet, or similar platforms.</li>\n<li>Familiarity with radio or communications systems, particularly in public safety, utilities, or enterprise environments.</li>\n<li>Knowledge of two-way radio systems, modern P25 radio architecture, LAN network infrastructure, and civil processes (including construction, grounding, and electrical systems) as they relate to communications infrastructure.</li>\n"},{"text":"Benefits We Can Offer You:","content":"\n<li>Health, dental and vision insurance</li>\n<li>401k and company match</li>\n<li>Annual Performance Review and Accompanied bonus</li>\n<li>Paid holidays, vacation and sick days</li>\n<li>Ongoing technical training</li>\n<li>Advancement opportunities</li>\n<li>Company-provided uniforms and safety equipment</li>\n<li>Safe, clean &amp; friendly work environment</li>\n"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","min":85000,"max":120000},"text":"New York Field Service Manager","country":"US","workplaceType":"onsite","opening":"<div><strong><span style=\"font-size: 16px;\">Are you inspired by the idea of supporting our nation&rsquo;s critical infrastructure and securing communications for first responders, utilities, and transportation?</span></strong></div>\n<div>&nbsp;</div>\n<div><strong><span style=\"font-size: 16px;\">Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies?</span></strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\"><strong>Company Overview</strong></span></div>\n<div><a style=\"font-size: 16px;\" href=\"https://easterncommunications.com/\">Eastern Communications, Ltd</a><span style=\"font-size: 16px;\">. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 45+ year history. In February 2023, we acquired Iowa-based&nbsp;</span><a style=\"font-size: 16px;\" href=\"http://www.racom.net/\">RACOM Corporation</a><span style=\"font-size: 16px;\">, and in November 2025, acquired PMC Wireless in Hazlet, NJ, creating one of the largest nationwide mission critical communications companies in the United States.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\"><strong>Job Summary</strong></span></div>\n<div><span style=\"font-size: 16px;\">The Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">The ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">The Service Manager will primarily be based at our Long Island City Service Center while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations.</span></div>\n<div>&nbsp;</div>","openingPlain":"Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?\n \nAre you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies?\n \nCompany Overview\nEastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 45+ year history. In February 2023, we acquired Iowa-based RACOM Corporation, and in November 2025, acquired PMC Wireless in Hazlet, NJ, creating one of the largest nationwide mission critical communications companies in the United States.\n \nJob Summary\nThe Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency.\n \nThe ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations.\n \nThe Service Manager will primarily be based at our Long Island City Service Center while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations.\n \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/eastern-communications/680e4ef6-f8c8-47c9-b0f4-8bdd6735103a","applyUrl":"https://jobs.lever.co/eastern-communications/680e4ef6-f8c8-47c9-b0f4-8bdd6735103a/apply"}]