[{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Exempt","location":"Bay Area, CA","team":"Organ Operations","allLocations":["Bay Area, CA"]},"createdAt":1779994759854,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\nUnder the direction of the Executive Vice President & Chief Operating Officer (EVP COO), the Recovery Surgeon, Associate Medical Director (Recovery Surgeon) is a licensed physician with experience in organ donation, surgical organ recovery, and organ transplantation. The Recovery Surgeon has the primary responsibility of surgical dissection, removal, and preparation of abdominal organs recovered from deceased donors for transplantation and research, as well as the intraoperative assessment of medical suitability of the deceased donor. The Recovery Surgeon will adhere to all DN West surgical recovery standards and is expected to contribute to the mission of DNWest to increase the availability of organs suitable for transplantation by assisting in operational efficiencies and high-quality surgical recovery services.\n \nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\nThe essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
\n
POSITION SUMMARY
\n
Under the direction of the Executive Vice President & Chief Operating Officer (EVP COO), the Recovery Surgeon, Associate Medical Director (Recovery Surgeon) is a licensed physician with experience in organ donation, surgical organ recovery, and organ transplantation. The Recovery Surgeon has the primary responsibility of surgical dissection, removal, and preparation of abdominal organs recovered from deceased donors for transplantation and research, as well as the intraoperative assessment of medical suitability of the deceased donor. The Recovery Surgeon will adhere to all DN West surgical recovery standards and is expected to contribute to the mission of DNWest to increase the availability of organs suitable for transplantation by assisting in operational efficiencies and high-quality surgical recovery services.
\n
\n
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
\n
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
\n
\n
\n- Responsible for organ recovery procedures, both Donation after Brain Death (DBD) donors and Donation after Circulatory Death (DCD) donors, ensuring they meet national standards and DNWest policies and procedures for organ recovery and transplantation.
\n- Responsible for A-NRP cannulation and maintains competencies in OrganOx and other normothermic or hypothermic machine perfusion technologies employed by DNWest.
\n- Assists in managing the donor hospital recovery process by collaborating with hospital staff in a respectful and professional manner.
\n- Responsible for performing organ biopsies and facilitating the interpretation of organ biopsies by donor hospital or other pathologists to determine suitability when biopsy requested.
\n- Responsible for inspecting the abdominal cavity for abnormalities that necessitate pathological evaluation.
\n- Responsible for recovering liver, pancreas, and kidneys from deceased donors for transplantation or research.
\n- Provides and documents an accurate and verifiable description of organ anatomy to include assessment of quality, anatomical abnormalities, and surgical damage.
\n- Participates in verification of organ labeling to ensure accuracy and safety in accordance with DNWest policies.
\n- Recovers heart valves and organs for research as needed.
\n- Assists the Organ Preservation Coordinator (OPC) in perfusion and preservation
\n\n
\n\n
Collaborates with the Chief Medical Officer (CMO), Chief Operations Officer (COO), VP of External Affairs, and Quality Systems leadership in the analysis of relevant Transplant Centers’ statistics (surgical injury rates, kidney extraction times, discard rates, etc.).\nIdentifies opportunities for improvement of intraoperative DNWest protocols and procedures.\nAssesses surgical practice of non-physician organ procurement personnel in the evaluation of ongoing competencies and surgical practice.\n\n"},{"text":"Administrative Responsibilities","content":"\n
\n- Full-time schedule requires a minimum of 20 on-call days with 10 days off each month, including some weekends. Per Diem on-call schedule will be based on the needs of the operation. An on-call day shall be defined as a 24-hour period.
\n- Extensive travel within DNWest service area to donor hospitals both by vehicle and aircraft.
\n- Participates in weekly quality review of donors and is a member of the DNWest Research Committee.
\n- Attends UNOS/OPTN Region 5 meetings including Regional Collaborative meetings.
\n- Attends staff meetings and other training programs as needed.
\n\n
\n\n
Graduate of an accredited medical school and residency program.\n
Minimum two years' experience as a surgeon performing Donation after Brain Death (DBD) and Donation after Circulatory Death (DCD) organ recoveries or transplant operations in the United States.\n
Licensed physician with an unrestricted and unlimited license to practice medicine in the United States. Must obtain physician's license in California within 12 months of date of hire.\n
Required to travel by personal vehicle and DNWest authorized vehicles to meet the duties and responsibilities of this position. \n
Protect against exposure to blood or bodily fluids by following established procedures to identify the appropriate personal protective measures to be used when performing the essential functions of your position and by adhering to DNWest annual vaccination and testing requirements.\n\n
\n- Must have ability to travel within the DNWest’s service area by car. Must maintain a valid driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.
\n\n
\n
Base salary of $250,000 plus additional performance-based bonus associated with organ procurement and recovery services.
\n
Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"\n
POSITION SUMMARY
\n
Under the direction of the Executive Vice President & Chief Operating Officer (EVP COO), the Recovery Surgeon, Associate Medical Director (Recovery Surgeon) is a licensed physician with experience in organ donation, surgical organ recovery, and organ transplantation. The Recovery Surgeon has the primary responsibility of surgical dissection, removal, and preparation of abdominal organs recovered from deceased donors for transplantation and research, as well as the intraoperative assessment of medical suitability of the deceased donor. The Recovery Surgeon will adhere to all DN West surgical recovery standards and is expected to contribute to the mission of DNWest to increase the availability of organs suitable for transplantation by assisting in operational efficiencies and high-quality surgical recovery services.
\n
\n
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
\n
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
\n
Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","department":"Bay Area","location":"San Jose, CA","team":"South Bay Region","allLocations":["San Jose, CA"]},"createdAt":1576782003889,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nGENERAL JOB FUNCTION\n \nThe Clinical Procurement Coordinator is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the Clinical Procurement Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.\n \n \n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
GENERAL JOB FUNCTION
\n
\nThe Clinical Procurement Coordinator is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the Clinical Procurement Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.
\n
\n
","id":"125518c6-f404-47b9-9d8a-14c6aaf02da7","lists":[{"text":"Clinical Activities","content":"\nResponds and provides onsite consultation to hospitals that refer potential organ and tissue donors.\nConducts a through chart review and determines medical suitability in conjunction with other clinical personnel.\nDocuments information in current Donor Network West electronic records.\nAssess hemodynamic stability and develops strategies in conjunction with Donor Network clinical staff to maintain organ function.\nCollaborates with Physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD evaluation.\nObtains, labels, and packages blood for tissue typing and infectious disease testing.\nPerforms donor physical assessment.\nProvides donor/referral information for Donor Network staff to follow up on cases.\nAssists other Donor Network Staff in starting up donor cases, and/or expedited donor case work-up.\n"},{"text":"Organ and Tissue Allocation","content":"\nIn a team effort with Donor Network West staff, assists with the coordination of organ placement according to established organizational organ allocation policies and UNOS policy.\nUnderstands and accurately maintains donor information and charting.\nCommunicates with both Donor Network West tissue department staff and other tissue teams during referral and donor process.\n"},{"text":"Donor Family Interactions","content":"\nProvides emotional support and expertise in donation process for donor families and utilizes Donor Network West staff or hospital resources, as needed. \nIs able to communicate any family needs or after-care to staff as necessary.\n"},{"text":"Administrative Responsibilities","content":"\nMaintains complete and accurate timecard and expense records.\nMaintains donor supplies and equipment necessary to complete job functions.\nMaintains records and completion of transportation documentation, chart corrections, and activity log in timely manner.\n"},{"text":"Personal and Professional Competency","content":"\nSeeks guidance and assistance from team members and management staff to improve job function.\nMeets with clinical manager every 6-8 weeks to discuss performance, identify opportunities and set goals.\nMaintains accurate, timely completion of training requirements as assigned.\nComplete yearly core competencies as assigned by management.\nAttends department/team meetings, trainings and All-Staff events as established by management.\nTravel to all areas of Donor Network West service area is required.\nPerforms all other duties as required.\n"},{"text":"QUALIFICATIONS","content":"\nCompassionate, conscientious, and ethical. \nPossess strong interpersonal skills which will allow her/him to deal effectively with individuals or group of individuals, particularly medical professionals and donor families. \nStrong written and verbal communication skills; and an ability to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives. \nMaintain strong organizational skills that will allow him/her to assess changing environments establish appropriate priorities, handle highly stressful situations in a calm, mature manner, using sufficient judgment and discretion at all times.\nAbility to provide accurate assessments of job performance and recommend changes in policies, procedures, strategies and action plans. \nQualified to perform donor evaluations and donor management without supervision.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nBachelor’s degree required, in Registered Nursing or biologic sciences or an equivalent degree / diploma / certificate in an allied health field or OPO experience.\nMust have ability to travel within the Donor Network West service area by car. Must maintain a valid driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":65.74,"max":74.13},"text":"Clinical Procurement Coordinator (RRT's, PA's & RN's Preferred)","country":"US","workplaceType":"hybrid","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"GENERAL JOB FUNCTION
\n
\nThe Clinical Procurement Coordinator is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the Clinical Procurement Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.
\n
\n
","descriptionBodyPlain":"GENERAL JOB FUNCTION\n \nThe Clinical Procurement Coordinator is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the Clinical Procurement Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.\n \n \n","hostedUrl":"https://jobs.lever.co/dnwest/125518c6-f404-47b9-9d8a-14c6aaf02da7","applyUrl":"https://jobs.lever.co/dnwest/125518c6-f404-47b9-9d8a-14c6aaf02da7/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","department":"Bay Area","location":"San Francisco, CA","team":"West Bay Region","allLocations":["San Francisco, CA"]},"createdAt":1576781851452,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
\n
\nThe Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.
","id":"9d954357-4187-4b15-b0e1-8f85d19545ae","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"\nRepresents organ and tissue donation equally.\nPossesses strong interpersonal skills with an ability to work effectively with all stakeholders, particularly with medical professionals and donor families.\nManages highly stressful situations in a calm and professional manner by using sufficient judgment and discretion at all times.\nAbility to productively work with guidance and supervision, and as a team participant. Accountable to the team and works with the team to meet DNWest’s strategic goals.\nMaintains personal/professional balance; works toward resiliency.\nFocusses on enhancing and refining skills and/or knowledge, concepts, and principles.\n"},{"text":"Referral and Donor Management","content":"\nResponds and provides onsite consultation to hospitals that refer potential organ and tissue donors.\nConducts a through chart review and determines medical suitability in conjunction with other clinical personnel.\nDocuments information in current DNWest’s electronic records.\n Assesses hemodynamic stability and develops strategies in conjunction with DNWest’s clinical staff to maintain organ function.\nCollaborates with physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD (donation after cardiac death) evaluation.\nObtains, labels, and packages specimens for testing.\nPerforms donor physical assessment.\nProvides donor/referral information for DNWest’s staff to follow up on cases.\nAssists other DNWest’s Staff in starting up donor cases, and/or expedited donor case work-up.\nMaintains critical care knowledge and critical thinking skills to effectively and independently manage donors, using approved donor protocols and develops action plan to share with clinical team.\nReviews organ donor cases with Clinical Operations Manager (COM) in real-time to assess donor management goals (DMG) metrics, clinical management strategies, and allocation needs.\nCoordinates organ recovery with OR staff and DNWest’s recovery services.\nMaintains proficiency in organ packaging as required by United Network of Organ Sharing (UNOS) standards.\nInitiates communication and collaboration with appropriate support resources throughout the donation process.\nCommunicates with the coroner/medical examiner and collaborates with plan for release for donation, and plan for remains post recovery. \n"},{"text":"Onsite Presence","content":"\nSecures and maintains positive hospital leadership, physician, nurse, and ancillary care staff relationships.\nMaintains a supportive onsite presence as appropriate.\nProvides conflict resolution.\nUtilizes critical thinking skills in the moment to achieve the desired end result.\nProvides in-the-moment education to hospital staff when appropriate.\nCompletes service recovery as needed.\n"},{"text":"Donation Discussion and Family Support ","content":"\nAble to hold a donation discussion and share all elements of donation with a grieving family.\nAble to complete all required documentation and authorization forms.\nSensitively and thoroughly completes the Uniform Donor Risk Assessment Interview (UDRAI) if needed.\nCompassionately provides support and answers questions at bedside.\nCompletes calls during the donation process (daily update call, post OR call).\nIs able to communicate any family needs or after-care to staff as necessary.\n"},{"text":"Recovery and Allocation","content":"\nCompletes organ allocation in conjunction and collaboration with DNWest’s allocation team according to established organizational organ allocation policies and UNOS policy.\nCoordinates the organ recovery with the DNWest’s Recovery Services, Donor Recovery Inter-facility Transfer (DRIFT) program or donor hospital’s operating room staff.\nWorks with DNWest’s recovery staff to complete the organ recovery according to policy in the operating room.\nMaintains proficiency in organ packaging as required by United Network for Organ Sharing (UNOS) standards.\nUnderstands and accurately maintains donor information and charting.\nCommunicates with both DNWest’s tissue department staff and other tissue teams during referral and donor process.\n"},{"text":"Administrative Responsibilities","content":"\nMaintains complete and accurate timecard and expense records.\nMaintains donor supplies and equipment necessary to complete job functions.\nMaintains records and completion of transportation documentation, chart corrections, and activity log in timely manner.\n"},{"text":"Personal and Professional Competency","content":"\nSeeks guidance and assistance from team members and management staff to improve job function.\nMeets with leadership every 6 - 8 weeks to discuss performance, identify opportunities, and set goals.\nMaintains accurate, timely completion of training requirements as assigned.\nCompletes yearly core competencies as assigned by management.\nMajority of CEU’s must be applicable to critical care, critical thinking, or donation and transplantation\nAttends department/team meetings, trainings, and all-staff events as established by management.\nParticipates in chart reviews, case reviews, and after action reviews as appropriate.\nUtilizes resource materials and on the job training to gain further competency.\n"},{"text":"Other","content":"\nFollows clinical expectations as outlined in the job expectation document.\nTravel to all areas of DNWest’s service area is required.\n"},{"text":"QUALIFICATIONS","content":"\nCompassionate, conscientious, and ethical.\nBasic knowledge from prior classroom and/or on the job training.\nPossess strong interpersonal skills which will allow her/him to deal effectively with individuals or group of individuals, particularly medical professionals, and donor families.\nMaintain strong organizational skills that will allow him/her to assess changing environments establish appropriate priorities, handle highly stressful situations in a calm, mature manner, using sufficient judgment and discretion at all times.\nAbility to provide accurate assessments of job performance and recommend changes in policies, procedures, strategies, and action plans.\nQualified to perform donor evaluations and donor management.\nObtain Certified Procurement Transplant Coordinator (CPTC) Certification within 2 years of completing successful orientation and maintains certification.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nBachelor’s degree required, in Nursing or biological sciences or an equivalent degree / diploma/certificate in an allied health field or OPO (organ procurement organization) experience.\nHas 2 years’ experience in critical care setting or a minimum of 1 year experience other OPO clinical role.\nObtains and maintains Advanced Cardiovascular Life Support (ACLS) Certification.\nObtain/maintain other professional certification (e.g. RN, EMT-P, RRT)\nMust have ability to travel within the DNWest’s service area by car. Must maintain a valid driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":65.74,"max":74.13},"text":"Clinical Procurement Coordinator (RRT's, PA's & RN's Preferred)","country":"US","workplaceType":"hybrid","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
\n
\nThe Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.\n","hostedUrl":"https://jobs.lever.co/dnwest/9d954357-4187-4b15-b0e1-8f85d19545ae","applyUrl":"https://jobs.lever.co/dnwest/9d954357-4187-4b15-b0e1-8f85d19545ae/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","department":"Valley","location":"Fresno, CA","team":"Fresno Region","allLocations":["Fresno, CA"]},"createdAt":1605050065796,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
\n
\nThe Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.
","id":"da97c742-1806-42e7-a1ce-6646ac2392ec","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"\nRepresents organ and tissue donation equally.\nPossesses strong interpersonal skills with an ability to work effectively with all stakeholders, particularly with medical professionals and donor families.\nManages highly stressful situations in a calm and professional manner by using sufficient judgment and discretion at all times.\nAbility to productively work with guidance and supervision, and as a team participant. Accountable to the team and works with the team to meet DNWest’s strategic goals.\nMaintains personal/professional balance; works toward resiliency.\nFocusses on enhancing and refining skills and/or knowledge, concepts, and principles.\n"},{"text":"Referral and Donor Management","content":"\nResponds and provides onsite consultation to hospitals that refer potential organ and tissue donors.\nConducts a through chart review and determines medical suitability in conjunction with other clinical personnel.\nDocuments information in current DNWest’s electronic records.\n Assesses hemodynamic stability and develops strategies in conjunction with DNWest’s clinical staff to maintain organ function.\nCollaborates with physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD (donation after cardiac death) evaluation.\nObtains, labels, and packages specimens for testing.\nPerforms donor physical assessment.\nProvides donor/referral information for DNWest’s staff to follow up on cases.\nAssists other DNWest’s Staff in starting up donor cases, and/or expedited donor case work-up.\nMaintains critical care knowledge and critical thinking skills to effectively and independently manage donors, using approved donor protocols and develops action plan to share with clinical team.\nReviews organ donor cases with Clinical Operations Manager (COM) in real-time to assess donor management goals (DMG) metrics, clinical management strategies, and allocation needs.\nCoordinates organ recovery with OR staff and DNWest’s recovery services.\nMaintains proficiency in organ packaging as required by United Network of Organ Sharing (UNOS) standards.\nInitiates communication and collaboration with appropriate support resources throughout the donation process.\nCommunicates with the coroner/medical examiner and collaborates with plan for release for donation, and plan for remains post recovery. \n"},{"text":"Onsite Presence","content":"\nSecures and maintains positive hospital leadership, physician, nurse, and ancillary care staff relationships.\nMaintains a supportive onsite presence as appropriate.\nProvides conflict resolution.\nUtilizes critical thinking skills in the moment to achieve the desired end result.\nProvides in-the-moment education to hospital staff when appropriate.\nCompletes service recovery as needed.\n"},{"text":"Donation Discussion and Family Support ","content":"\nAble to hold a donation discussion and share all elements of donation with a grieving family.\nAble to complete all required documentation and authorization forms.\nSensitively and thoroughly completes the Uniform Donor Risk Assessment Interview (UDRAI) if needed.\nCompassionately provides support and answers questions at bedside.\nCompletes calls during the donation process (daily update call, post OR call).\nIs able to communicate any family needs or after-care to staff as necessary.\n"},{"text":"Recovery and Allocation","content":"\nCompletes organ allocation in conjunction and collaboration with DNWest’s allocation team according to established organizational organ allocation policies and UNOS policy.\nCoordinates the organ recovery with the DNWest’s Recovery Services, Donor Recovery Inter-facility Transfer (DRIFT) program or donor hospital’s operating room staff.\nWorks with DNWest’s recovery staff to complete the organ recovery according to policy in the operating room.\nMaintains proficiency in organ packaging as required by United Network for Organ Sharing (UNOS) standards.\nUnderstands and accurately maintains donor information and charting.\nCommunicates with both DNWest’s tissue department staff and other tissue teams during referral and donor process.\n"},{"text":"Administrative Responsibilities","content":"\nMaintains complete and accurate timecard and expense records.\nMaintains donor supplies and equipment necessary to complete job functions.\nMaintains records and completion of transportation documentation, chart corrections, and activity log in timely manner.\n"},{"text":"Personal and Professional Competency","content":"\nSeeks guidance and assistance from team members and management staff to improve job function.\nMeets with leadership every 6 - 8 weeks to discuss performance, identify opportunities, and set goals.\nMaintains accurate, timely completion of training requirements as assigned.\nCompletes yearly core competencies as assigned by management.\nMajority of CEU’s must be applicable to critical care, critical thinking, or donation and transplantation\nAttends department/team meetings, trainings, and all-staff events as established by management.\nParticipates in chart reviews, case reviews, and after action reviews as appropriate.\nUtilizes resource materials and on the job training to gain further competency.\n"},{"text":"Other","content":"\nFollows clinical expectations as outlined in the job expectation document.\nTravel to all areas of DNWest’s service area is required.\n"},{"text":"QUALIFICATIONS","content":"\nCompassionate, conscientious, and ethical.\nBasic knowledge from prior classroom and/or on the job training.\nPossess strong interpersonal skills which will allow her/him to deal effectively with individuals or group of individuals, particularly medical professionals, and donor families.\nMaintain strong organizational skills that will allow him/her to assess changing environments establish appropriate priorities, handle highly stressful situations in a calm, mature manner, using sufficient judgment and discretion at all times.\nAbility to provide accurate assessments of job performance and recommend changes in policies, procedures, strategies, and action plans.\nQualified to perform donor evaluations and donor management.\nObtain Certified Procurement Transplant Coordinator (CPTC) Certification within 2 years of completing successful orientation and maintains certification.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nBachelor’s degree required, in Nursing or biological sciences or an equivalent degree / diploma/certificate in an allied health field or OPO (organ procurement organization) experience.\nHas 2 years’ experience in critical care setting or a minimum of 1 year experience other OPO clinical role.\nObtains and maintains Advanced Cardiovascular Life Support (ACLS) Certification.\nObtain/maintain other professional certification (e.g. RN, EMT-P, RRT)\nMust have ability to travel within the DNWest’s service area by car. Must maintain a valid driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":65.74,"max":67.39},"text":"Clinical Procurement Coordinator (RRT's, PA's & RN's Preferred)","country":"US","workplaceType":"hybrid","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
\n
\nThe Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.\n","hostedUrl":"https://jobs.lever.co/dnwest/da97c742-1806-42e7-a1ce-6646ac2392ec","applyUrl":"https://jobs.lever.co/dnwest/da97c742-1806-42e7-a1ce-6646ac2392ec/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","department":"Bay Area","location":"San Ramon, CA","team":"East Bay Region","allLocations":["San Ramon, CA"]},"createdAt":1576781900517,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
\n
\nThe Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.
","id":"f18aeca4-904c-4972-beca-29d696d82bb2","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"\nRepresents organ and tissue donation equally.\nPossesses strong interpersonal skills with an ability to work effectively with all stakeholders, particularly with medical professionals and donor families.\nManages highly stressful situations in a calm and professional manner by using sufficient judgment and discretion at all times.\nAbility to productively work with guidance and supervision, and as a team participant. Accountable to the team and works with the team to meet DNWest’s strategic goals.\nMaintains personal/professional balance; works toward resiliency.\nFocusses on enhancing and refining skills and/or knowledge, concepts, and principles.\n"},{"text":"Referral and Donor Management","content":"\nResponds and provides onsite consultation to hospitals that refer potential organ and tissue donors.\nConducts a through chart review and determines medical suitability in conjunction with other clinical personnel.\nDocuments information in current DNWest’s electronic records.\n Assesses hemodynamic stability and develops strategies in conjunction with DNWest’s clinical staff to maintain organ function.\nCollaborates with physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD (donation after cardiac death) evaluation.\nObtains, labels, and packages specimens for testing.\nPerforms donor physical assessment.\nProvides donor/referral information for DNWest’s staff to follow up on cases.\nAssists other DNWest’s Staff in starting up donor cases, and/or expedited donor case work-up.\nMaintains critical care knowledge and critical thinking skills to effectively and independently manage donors, using approved donor protocols and develops action plan to share with clinical team.\nReviews organ donor cases with Clinical Operations Manager (COM) in real-time to assess donor management goals (DMG) metrics, clinical management strategies, and allocation needs.\nCoordinates organ recovery with OR staff and DNWest’s recovery services.\nMaintains proficiency in organ packaging as required by United Network of Organ Sharing (UNOS) standards.\nInitiates communication and collaboration with appropriate support resources throughout the donation process.\nCommunicates with the coroner/medical examiner and collaborates with plan for release for donation, and plan for remains post recovery. \n"},{"text":"Onsite Presence","content":"\nSecures and maintains positive hospital leadership, physician, nurse, and ancillary care staff relationships.\nMaintains a supportive onsite presence as appropriate.\nProvides conflict resolution.\nUtilizes critical thinking skills in the moment to achieve the desired end result.\nProvides in-the-moment education to hospital staff when appropriate.\nCompletes service recovery as needed.\n"},{"text":"Donation Discussion and Family Support ","content":"\nAble to hold a donation discussion and share all elements of donation with a grieving family.\nAble to complete all required documentation and authorization forms.\nSensitively and thoroughly completes the Uniform Donor Risk Assessment Interview (UDRAI) if needed.\nCompassionately provides support and answers questions at bedside.\nCompletes calls during the donation process (daily update call, post OR call).\nIs able to communicate any family needs or after-care to staff as necessary.\n"},{"text":"Recovery and Allocation","content":"\nCompletes organ allocation in conjunction and collaboration with DNWest’s allocation team according to established organizational organ allocation policies and UNOS policy.\nCoordinates the organ recovery with the DNWest’s Recovery Services, Donor Recovery Inter-facility Transfer (DRIFT) program or donor hospital’s operating room staff.\nWorks with DNWest’s recovery staff to complete the organ recovery according to policy in the operating room.\nMaintains proficiency in organ packaging as required by United Network for Organ Sharing (UNOS) standards.\nUnderstands and accurately maintains donor information and charting.\nCommunicates with both DNWest’s tissue department staff and other tissue teams during referral and donor process.\n"},{"text":"Administrative Responsibilities","content":"\nMaintains complete and accurate timecard and expense records.\nMaintains donor supplies and equipment necessary to complete job functions.\nMaintains records and completion of transportation documentation, chart corrections, and activity log in timely manner.\n"},{"text":"Personal and Professional Competency","content":"\nSeeks guidance and assistance from team members and management staff to improve job function.\nMeets with leadership every 6 - 8 weeks to discuss performance, identify opportunities, and set goals.\nMaintains accurate, timely completion of training requirements as assigned.\nCompletes yearly core competencies as assigned by management.\nMajority of CEU’s must be applicable to critical care, critical thinking, or donation and transplantation\nAttends department/team meetings, trainings, and all-staff events as established by management.\nParticipates in chart reviews, case reviews, and after action reviews as appropriate.\nUtilizes resource materials and on the job training to gain further competency.\n"},{"text":"Other","content":"\nFollows clinical expectations as outlined in the job expectation document.\nTravel to all areas of DNWest’s service area is required.\n"},{"text":"QUALIFICATIONS","content":"\nCompassionate, conscientious, and ethical.\nBasic knowledge from prior classroom and/or on the job training.\nPossess strong interpersonal skills which will allow her/him to deal effectively with individuals or group of individuals, particularly medical professionals, and donor families.\nMaintain strong organizational skills that will allow him/her to assess changing environments establish appropriate priorities, handle highly stressful situations in a calm, mature manner, using sufficient judgment and discretion at all times.\nAbility to provide accurate assessments of job performance and recommend changes in policies, procedures, strategies, and action plans.\nQualified to perform donor evaluations and donor management.\nObtain Certified Procurement Transplant Coordinator (CPTC) Certification within 2 years of completing successful orientation and maintains certification.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nBachelor’s degree required, in Nursing or biological sciences or an equivalent degree / diploma/certificate in an allied health field or OPO (organ procurement organization) experience.\nHas 2 years’ experience in critical care setting or a minimum of 1 year experience other OPO clinical role.\nObtains and maintains Advanced Cardiovascular Life Support (ACLS) Certification.\nObtain/maintain other professional certification (e.g. RN, EMT-P, RRT)\nMust have ability to travel within the DNWest’s service area by car. Must maintain a valid driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":65.74,"max":74.13},"text":"Clinical Procurement Coordinator (RRT's, PA's & RN's Preferred)","country":"US","workplaceType":"hybrid","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
\n
\nThe Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.\n","hostedUrl":"https://jobs.lever.co/dnwest/f18aeca4-904c-4972-beca-29d696d82bb2","applyUrl":"https://jobs.lever.co/dnwest/f18aeca4-904c-4972-beca-29d696d82bb2/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Exempt","location":"San Ramon, CA","team":"Organ Operations","allLocations":["San Ramon, CA"]},"createdAt":1776813435769,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n\nThe Clinical Skills Trainer includes all responsibilities of a DNWest Clinical Procurement Coordinator (CPC) along with additional staff training and development functions. The Clinical Skills Trainer is responsible for ensuring the organ operations staff perform effectively and efficiently, following policy and procedure, meeting all competency requirements. This role functions as a subject matter expert, coach, and mentor to enhance clinical competency. The individual in this position is responsible for ensuring that the staff provides high quality, compliant service always, enabling the realization and maximization of donation opportunities to meet the mission and vision of Donor Network West. As a part of the Clinical Skills and Practices team, this role actively fosters an organizational culture that is based on customer-service, collaboration, support, and constructive feedback for quality improvement\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
\n
\n The Clinical Skills Program Lead (CSPL), supports the professional growth of the organ operations team. In collaboration with the Clinical Skills Trainers and Director of Clinical Skills & Practices, this role designs and oversees Clinical Skills and Practices (CSP) programs and operations and participates in delivering and evaluating learner-centered and performancebased curricula. The CSPL participates in leading train-the-trainer and mentorship programs, coordinates training, and fosters continuous improvement while ensuring programs and team operations meet industry and organizational quality requirements and best practices. This role participates as a change agent for the organization, identifying and responding to opportunities to improve individual and organizational performance as well as effectiveness of Clinical Skills and Practices programs and operations.
","id":"2062a25b-ec54-4b87-bf1c-06d829870845","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
\n
\n\n
Program Management
\n
\n
\n- Oversees, participates in, and assists team leaders with scheduling clinical staff training, development, coaching, counseling, appraisal, recognition, and career development and advancement.
\n- Supports team leadership to provide input and assistance with corrective improvement actions such as Focused or Formal Learning or improvement associated with corrective action issuance or performance improvement plans.
\n\n\n- In conjunction with the department leadership team, may be asked to assist with clinical candidate sourcing and interviewing.
\n\n\n- Activates the DNWest Quality Systems occurrence reporting system and completes follow up with direct reports and leadership as assigned.
\n- Works with the Clinical Skills Trainers and other DNWest educators in identifying, developing, implementing, and updating DNWest, guidelines, and job aids.
\n- Ensures compliance with established quality assurance standards as well as local, state, and federal regulations relating to organ procurement to demonstrate commitment to quality.
\n- Participates in departmental and organizational strategic planning focused on meeting goals and key performance measures.
\n- Supports the oversight and management of the Sim Lab, vendor management, asset oversight, and clinical supplies inventory oversight.
\n- Attends meetings and events as requested and assigned.
\n- Works with other members of the management team to attain DNWest’s organizational goals and performance metrics. Familiar with all aspects of Centers for Medicare & Medicaid Services benchmarking and speaks to continued improvement to meet measures.
\n- Manages a portfolio of curriculum development and training programs and projects, and monitors team resources.
\n- Coordinates with stakeholders, subject matter experts, and educators to strategize and manage the design and delivery of multiple curriculum development projects.
\n- Implements the need for program evaluation plans and reports objectives and key results.
\n- Identifies program risks and escalates for solutions in a timely and clear fashion.
\n\n
Under the direction of the Director of Clinical Skills and Practices and in coordination with the CSTs and other DNWest educational staff, oversees the development and implementation of individual and group clinical training programs. Helps with ongoing assessments of clinical staff performance as well as with assessments of training effectiveness
\n
\n\n
"},{"text":"DONOR NETWORK WEST STAFF EXPECTATIONS","content":"\n
\n- Supports the vision, mission, and values of DNWest in every aspect of performance.
\n- Achieves strategic initiatives by providing constructive feedback and offering solutions to workplace challenges or obstacles.
\n- Foresees challenges; is proactive and uses sound judgement and best practices when solving problems and making decisions.
\n- Conducts work professionally and collaboratively and provides excellent customer service.
\n- Positively adapts to change, supports new initiatives, and is creative/innovative.
\n- Demonstrates emotional intelligence by having respectful interactions that bring about productive communication.
\n- Partners with internal and external contacts in a constructive manner to achieve goals.
\n- Collaborates with leadership and peers to set professional and personal development goals; and actively works to achieve them.
\n\n\n- Works in a safe, secure, legal, and professional manner in the workplace.
\n\n\n- Adheres to DNWest’s policies and code of conduct.
\n\n
"},{"text":"QUALIFICATIONS","content":"\n
\n- Excellent communication, organization, meeting management and presentation skills; this includes both written and spoken communications with team members, donation partners, peers, and senior management.
\n- Excellent conflict resolution, group interaction, and team building skills
\n- Excellent interpersonal and customer service skills.
\n- Strong knowledge of referral management, patient assessment, clinical management, organ allocation, and the overall donation process.
\n- Consultative approach to finding solutions.
\n- Proficient in recommending, following, and adapting best practices to optimize project outcomes for stakeholders.
\n- Strong work ethic with the ability to work independently and as part of a team with minimal instruction or supervision.
\n- Ability to multi-task and rapidly adapt to changing priorities while meeting deadlines.
\n- High level of ethical practices and ability to maintain sensitive information confidential.
\n- Experience leading operational and administrative functions and programs.
\n- Project management skills and abilities, or willingness and aptitude to learn how to project manage small to mid-sized projects.
\n- Current knowledge of or wiliness to learn and apply basics of adult learning theory.
\n\n
\n
\n- Bachelor’s degree required; degree in registered nursing, biological sciences, health care adult learning or similar area of study preferred.
\n- Extensive work experience in clinical training and education program delivery, or experience as a clinical lead or supervisor, particularly work experience in an OPO or on a critical care team or similar environment may be considered in lieu of a degree.
\n- Minimum of 2 years of direct work experience in an organ and tissue procurement organization or an allied health organization preferred.
\n\n\n- Certified Procurement Transplant Coordinator (CPTC) preferred.
\n- Software skills/experience:
\n\n\n- \n
\n- Intermediate to advanced skill in MicroSoft suite of applications.
\n- Intermediate to advanced skill in Zoom.
\n\n\n\n\n- Ability to travel regionally and nationally.
\n- Ability to travel within DNWest’s service area by car, maintaining a valid driver’s license in good standing and current vehicle insurance based on applicable state minimum insurance coverage standards.
\n\n
Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":" POSITION SUMMARY
\n
\n The Clinical Skills Program Lead (CSPL), supports the professional growth of the organ operations team. In collaboration with the Clinical Skills Trainers and Director of Clinical Skills & Practices, this role designs and oversees Clinical Skills and Practices (CSP) programs and operations and participates in delivering and evaluating learner-centered and performancebased curricula. The CSPL participates in leading train-the-trainer and mentorship programs, coordinates training, and fosters continuous improvement while ensuring programs and team operations meet industry and organizational quality requirements and best practices. This role participates as a change agent for the organization, identifying and responding to opportunities to improve individual and organizational performance as well as effectiveness of Clinical Skills and Practices programs and operations.
","descriptionBodyPlain":"POSITION SUMMARY\n\nThe Clinical Skills Trainer includes all responsibilities of a DNWest Clinical Procurement Coordinator (CPC) along with additional staff training and development functions. The Clinical Skills Trainer is responsible for ensuring the organ operations staff perform effectively and efficiently, following policy and procedure, meeting all competency requirements. This role functions as a subject matter expert, coach, and mentor to enhance clinical competency. The individual in this position is responsible for ensuring that the staff provides high quality, compliant service always, enabling the realization and maximization of donation opportunities to meet the mission and vision of Donor Network West. As a part of the Clinical Skills and Practices team, this role actively fosters an organizational culture that is based on customer-service, collaboration, support, and constructive feedback for quality improvement\n","hostedUrl":"https://jobs.lever.co/dnwest/2062a25b-ec54-4b87-bf1c-06d829870845","applyUrl":"https://jobs.lever.co/dnwest/2062a25b-ec54-4b87-bf1c-06d829870845/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Exempt","location":"San Ramon, CA","team":"Organ Operations","allLocations":["San Ramon, CA"]},"createdAt":1771368197841,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n\nThe Clinical Skills Trainer includes all responsibilities of a DNWest Clinical Procurement Coordinator (CPC) along with additional staff training and development functions. The Clinical Skills Trainer is responsible for ensuring the organ operations staff perform effectively and efficiently, following policy and procedure, meeting all competency requirements. This role functions as a subject matter expert, coach, and mentor to enhance clinical competency. The individual in this position is responsible for ensuring that the staff provides high quality, compliant service always, enabling the realization and maximization of donation opportunities to meet the mission and vision of Donor Network West. As a part of the Clinical Skills and Practices team, this role actively fosters an organizational culture that is based on customer-service, collaboration, support, and constructive feedback for quality improvement\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
The Clinical Skills Trainer includes all responsibilities of a DNWest Clinical Procurement Coordinator (CPC) along with additional staff training and development functions. The Clinical Skills Trainer is responsible for ensuring the organ operations staff perform effectively and efficiently, following policy and procedure, meeting all competency requirements. This role functions as a subject matter expert, coach, and mentor to enhance clinical competency. The individual in this position is responsible for ensuring that the staff provides high quality, compliant service always, enabling the realization and maximization of donation opportunities to meet the mission and vision of Donor Network West. As a part of the Clinical Skills and Practices team, this role actively fosters an organizational culture that is based on customer-service, collaboration, support, and constructive feedback for quality improvement
","id":"c3d0e298-e99d-47a2-8a02-d8e5f163d3e0","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. To perform this job successfully, an individual must be able to perform each essential duty. Employees may perform other duties as assigned.
Clinical Responsibilities
In conjunction with and under the direction of the Director of Clinical Skills and Practices, monitors the effectiveness of donor assessment, management, and organ recovery practices and policies to maintain consistent high standards of the organization, as well as excellent service to donor hospital staff, transplant centers, and transplant recipients.While staff are onboarding, the Clinical Skills Trainer assists in scheduling, training, and managing day-to-day activities for new hires, in collaboration with educational development staff and team manager. Tasks include coordinating orientation and training until sign off. Conduct field visits to provide mentoring and coaching, collect performance data, and review processes and procedures. Provide clinical and behavioral performance feedback to orientees manager.Assist in development of simulation scenarios, case reviews, and skills labs to reinforce learning and competency.Collaborate with preceptors and leadership to ensure consistent and standardized clinical training.Coordinate training presentations, training topics, and training activities for organ operations and other department meetings as requested. Provide onboarding, annual, and as needed clinical training, skills workshops, and case reviews.Expected to maintain CPC skills and competency by going onsite with a CPC a minimum of four (4) times annually. As part of organ operations may be called upon to support heavy activity in “all hands on deck” situations
"},{"text":"TRAINING RESPONSIBILITIES","content":"Under the direction of the Director of Clinical Skills and Practices and in coordination with the educational development staff, assists with developing and implementing individual and group training programs. This role helps with ongoing assessments of staff performance as well as with assessments of training effectiveness. Effectively and professionally trains staff according to an established department training plan, current policies, and current practices.Participates as a subject matter expert to evaluate, develop, and update training plans and materials.Participates in the development and implementation of hands-on simulation training in collaboration with the educational development staff. Collaborates with department leadership, preceptors, and educators for routine debriefing and feedback during staff on-boarding and as needed to identify strengths/weaknesses, review achievement/non-achievement of training objectives, identify future training goals and appropriately document staff member’s case experiences. Documents training progress in required tools and systems in an accurate and timely manner.Provides on-site training and skills and competency assessments, both for new and established staff. Acts as a resource and coach, role modeling best practices and using all available resources.Participates in the development and training of clinical preceptor training and of the staff precepting. Coordinates and participates in training presentations, training topics, and training activities for organ operations and other department meetings as requested.Advocates for learners by creating supportive learning opportunities.Participates in the train-the-trainer program and the community of practice for learning.
"},{"text":"ADMINISTRATIVE RESPONSIBILITIES","content":"Participates and assists team leaders with scheduling, staff training, development, coaching, counseling, appraisal, recognition, and career development and advancement. May be asked by team leadership to provide input and assist with corrective and disciplinary actions.In conjunction with the department leadership team, may be asked to assist with clinical candidate sourcing and interviewing. Activates the DNWest Quality Systems occurrence reporting system and completes follow up with direct reports and leadership as assigned.Assists the Clinical Skills and Practice team with identifying, developing, implementing, and updating DNWest, guidelines, and job aids. Ensures compliance with established quality assurance standards as well as local, state, and federal regulations relating to organ procurement to demonstrate commitment to quality.Participates in departmental and organizational strategic planning focused on meeting goals and key performance measures.Attends meetings and events as requested and assigned.Works with other members of the management team to attain DNWest’s organizational goals and performance metrics. Familiar with all aspects of Centers for Medicare & Medicaid Services benchmarking and speaks to continued improvement to meet measures.
"},{"text":"DONOR NETWORK WEST STAFF EXPECTATIONS","content":"Supports the vision, mission, and values of DNWest in every aspect of performance.Achieves strategic initiatives by providing constructive feedback and offering solutions to workplace challenges or obstacles.Foresees challenges, is proactive and uses sound judgement and best practices when solving problems and making decisions. Conducts work professionally and collaboratively and provides excellent customer service.Positively adapts to change, supports new initiatives, and is creative/innovative. Demonstrates emotional intelligence by having respectful interactions that bring about productive communication. Partners with internal and external contacts in a constructive manner to achieve goals.Collaborates with leadership and peers to set professional and personal development goals; and actively works to achieve them.Works in a safe, secure, legal, and professional manner in the workplace.Adheres to DNWest’s policies and code of conduct.
"},{"text":"QUALIFICATIONS","content":"The Clinical Skills Trainer must have the ability to communicate, verbally and in writing, to clearly and accurately convey information either in person, electronically through email or text messaging, or by telephone to staff, healthcare partners, donor families and external stakeholders. The employee must possess strong interpersonal skills, which allow for effectively communicating, negotiating, and resolving conflict with individuals and/or groups of individuals.The Clinical Skills Trainer has a strong knowledge of referral management, patient assessment, clinical management, organ allocation, and the overall donation process.Exhibits the ability to provide oversight and assess daily needs of the donation process form the viewpoint of organ operations and clinical requirements to maximize donation.Displays good judgement and critical thinking skills.Excellent written and verbal skills.Skilled in fostering an environment that promotes learning and practicing technical concepts/terms.Show empathy and approach work in a professional and kind manner. Able to give and receive constructive feedback. Willing to learn and apply standard practices in presentation, facilitation, and follow facilitator guides for established training. Willing to learn and apply to learn the basics of adult learning theory and the impact of curriculum and assessment design."},{"text":"EDUCATION AND EXPERIENCE","content":"Bachelor’s degree in registered nursing or biological sciences or an equivalent degree/diploma/certification in an allied health care field (i.e. emergency medical technician-paramedic or respiratory therapy) preferred, commensurate work experience acceptable.Certified Procurement Transplant Coordinator. Certification may be completed in the first 12 months of employment.Master’s degree in Life Science or similar field preferred.Minimum of three years’ experience working in an organ procurement organization and as a CPC. Proven leadership, communication, preceptor, and supervisory and coaching skills.Must have the ability to travel within the DNWest service area by car. Must maintain a valid driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards."}],"salaryRange":{"min":150765,"max":167915,"currency":"USD","interval":"per-year-salary"},"text":"Clinical Skills Trainer","country":"US","workplaceType":"hybrid","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
The Clinical Skills Trainer includes all responsibilities of a DNWest Clinical Procurement Coordinator (CPC) along with additional staff training and development functions. The Clinical Skills Trainer is responsible for ensuring the organ operations staff perform effectively and efficiently, following policy and procedure, meeting all competency requirements. This role functions as a subject matter expert, coach, and mentor to enhance clinical competency. The individual in this position is responsible for ensuring that the staff provides high quality, compliant service always, enabling the realization and maximization of donation opportunities to meet the mission and vision of Donor Network West. As a part of the Clinical Skills and Practices team, this role actively fosters an organizational culture that is based on customer-service, collaboration, support, and constructive feedback for quality improvement
","descriptionBodyPlain":"POSITION SUMMARY\n\nThe Clinical Skills Trainer includes all responsibilities of a DNWest Clinical Procurement Coordinator (CPC) along with additional staff training and development functions. The Clinical Skills Trainer is responsible for ensuring the organ operations staff perform effectively and efficiently, following policy and procedure, meeting all competency requirements. This role functions as a subject matter expert, coach, and mentor to enhance clinical competency. The individual in this position is responsible for ensuring that the staff provides high quality, compliant service always, enabling the realization and maximization of donation opportunities to meet the mission and vision of Donor Network West. As a part of the Clinical Skills and Practices team, this role actively fosters an organizational culture that is based on customer-service, collaboration, support, and constructive feedback for quality improvement\n","hostedUrl":"https://jobs.lever.co/dnwest/c3d0e298-e99d-47a2-8a02-d8e5f163d3e0","applyUrl":"https://jobs.lever.co/dnwest/c3d0e298-e99d-47a2-8a02-d8e5f163d3e0/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Exempt","location":"San Ramon, CA","team":"Donation Development","allLocations":["San Ramon, CA"]},"createdAt":1779303916224,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Director of Donation Development (DDD) is a strategic and operational leader responsible for driving measurable growth in eye, organ, and tissue donation performance across the Donor Service Area (DSA). This role owns hospital partner engagement strategies that directly impact key CMS and organizational metrics, including referral timeliness, authorization rates, and organ conversion outcomes. This role serves as a critical bridge between hospital development, clinical operations, and executive leadership—ensuring seamless alignment between frontline execution and organizational performance goals. The DDD is accountable for translating strategy into results, holding teams and partners to high standards, and continuously advancing donation performance through innovation, education, and system-level change. This position requires a proactive team player who must uphold the core values of the organization which include passion, integrity, and teamwork.\n \n \n \nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\n \nThe essential functions and qualifications listed are typical examples of work performed by positions in this job classification and general required qualifications. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, responsibilities and qualifications. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
\n
\nThe Director of Donation Development (DDD) is a strategic and operational leader responsible for driving measurable growth in eye, organ, and tissue donation performance across the Donor Service Area (DSA). This role owns hospital partner engagement strategies that directly impact key CMS and organizational metrics, including referral timeliness, authorization rates, and organ conversion outcomes. This role serves as a critical bridge between hospital development, clinical operations, and executive leadership—ensuring seamless alignment between frontline execution and organizational performance goals. The DDD is accountable for translating strategy into results, holding teams and partners to high standards, and continuously advancing donation performance through innovation, education, and system-level change. This position requires a proactive team player who must uphold the core values of the organization which include passion, integrity, and teamwork.
\n
\n
\n
\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES
\n
\nThe essential functions and qualifications listed are typical examples of work performed by positions in this job classification and general required qualifications. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, responsibilities and qualifications. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
","id":"600ca9e0-c262-4bfe-921e-138e475351ca","lists":[{"text":"CLINICAL OPERATIONS","content":"\n
Cross-Functional Responsibilities
\n
\n\n
Collaborates with other departments at DNWest with the goal of enhancing conversion outcomes.\n
Facilitates routine meetings with the Organ Ops leadership to promote a team environment.\n
Approves the overall strategy to enhance and improve eye, organ, and tissue donation (E/O/T) and honor donor designation within the DNWest’s service area.\n
Works with Organ Operations leadership team and Tissue Services management team in order to provide optimal service to hospital partners.\n
Works with management team to attain Donor Network West strategic plan, organizational goals and metrics.\n\n
Team Responsibilities
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Monitors workload of reporting teams and staff, ensures staffing and assignment coverage is adequate and effective.\nAssures staff meet compliance with established quality assurance standards as well as local, state, and federal regulations relating to organ procurement to demonstrate commitment to quality.\nMaintains, approves and submits accurate records and expenses.\nPromotes a quality plan regarding Hospital Partner Services.\nImplements needed changes and make recommendations for continual quality improvement.\nDirects reporting staff in the development and implementation of key hospital strategies tailored to the needs of each hospital and the resources of the organization.\nLeverages dashboards, scorecards, and analytics to drive decision-making.\nMonitors real-time performance and intervenes proactively to address gaps, partners with Quality and IT to ensure accurate, actionable reporting.\nProvides executive management direction and input, from a clinical operations perspective, in order to develop and implement strategies to attain DNWest goals.\nWorks with leadership with the Vice President of Hospital Development and Family Services to develop and manage operating and capital budgets to ensure responsible control over and utilization of DNWest resources.\n\n\n
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Achieves and sustains performance targets aligned with CMS OPO Conditions of Participation, including but not limited to:\n\n\n\n\nTimely referral rate\nConversion rate (eligible deaths to donors)\nAuthorization (consent) rate\n\n\n\n\nStrengthens physician engagement to support donation best practices (brain death, DCD, referral timing).\nDrives hospital-specific performance improvement plans using data analytics and benchmarking.\nReduces variability in hospital performance across the DSA.\nEnsures high reliability in referral identification and escalation processes.\nPartners with Clinical Operations to optimize donor management and maximize donor potential.\nImproves family authorization outcomes through collaboration with Family Services.\nWorks with hospitals to provide procedures and testing to ensure case progression\n\n"},{"text":" STAFF MANAGEMENT AND LEADERSHIP ","content":"\n\n
Creates and leads a high-performing team to execute data-driven, relationship-based strategies that influence clinical practice, strengthen hospital partnerships, and ensure regulatory compliance.\nHires, orients, develops, and trains staff into high functioning teams.\nBuilds and leads a high-performance team with clear expectations tied to measurable outcomes.\nHolds team members accountable for performance through structured coaching and feedback.\nDevelops staff capability in data interpretation, hospital engagement, and clinical understanding.\nCreates a culture of ownership, urgency, and continuous improvement.\nTakes a leadership role in staff education and training.\nMentors and develop staff using a supportive and collaborative approach; assigns accountabilities, sets objectives, establishes priorities; and monitors and evaluates results.\nProvides year-round ongoing real-time feedback, both positive and corrective, meets with direct reports several times a year to review individual performance, and completes all official performance reviews in a timely manner.\nEnsures all reporting managers provide their direct reports do the same.\nParticipates in and evaluates the effectiveness of professional education activities related to improving and developing relationships within DSA.\nParticipates in recruitment, hiring, training, supervision, counseling, evaluation, discipline, and termination, if necessary, of staff.\nAssumes responsibility for presenting in-services, debriefings and other educational formats as needed both within DNWest and to outside agencies as requested.\nOversees requests from reporting staff to attend conferences, provides a format for sharing of information gained at conferences.\n\n"},{"text":"SKILLS QUALIFICATIONS","content":"\n\n
Maintains professional competence to provide leadership and consultative services to staff and transplant centers.\nMaintains knowledge of organ and tissue donation policies and state and federal regulatory codes, including the Uniform Anatomical Gift Act (UAGA) through active membership in professional associations and attendance at workshops and seminars.\nMaintains involvement in national initiatives to improve donation practices.\nCommunicates and presents information effectively and concisely one on one and within a team environment.\nPerforms in as a proactive team player who can multitask easily, possessing a high level of proactive personal responsibility and initiative.\nPossess strong interpersonal, priority-setting and strategic skills.\nStrong attention to detail, and strong written and verbal communication skills.\nAbility to work in a fast-paced dynamic environment and to adjust to new priorities.\n\n"},{"text":"DONOR NETWORK WEST MANAGEMENT EXPECTATIONS","content":"\n
\n\n
Builds meaning and purpose for the team by demonstrating the vision, mission, and values of DNWest.\n
Achieves strategic initiatives through employees by communicating job expectations, planning, monitoring, and appraising job results. Provides accurate feedback and recognition on a timely basis.\n
Foresees challenges, is proactive and uses sound judgement and best practices when solving problems and making decisions.\n
Conducts work in a professional and collaborative manner and provides excellent customer service.\n
Positively adapts to change, supports new initiatives, and is creative/innovative.\n
Demonstrates emotional intelligence by having respectful interactions that bring about productive communication.\n
Retains team members and demonstrates appreciation through customized recognition and development.\n
Partners with employees to create professional and personal growth opportunities for staff.\n
Ensures a safe, secure, legal, and professional work environment and administers consistent corrective measures or performance improvement plans when appropriate.\n
Adheres to DNWest’s policies, code of conduct, and leads by example.\n\n
\n
Education
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\n\n
Preferred: Bachelor’s degree\n
Preferred: Course work in behavioral sciences, social sciences or other health related fields.\n
Option: Work experience may be substituted for educational requirement.\n
Preferred: Masters degree.\n\n
Work Experience
\n\n
Required: Minimum of three to five (3 – 5) years in a health related field.\n
Preferred: Management experience; relationship-building and marketing experience.\n
Preferred: Previous OPO experience, and proven leadership, communication and management skills, with the ability to coach and mentor.\n\n
Licenses and Certifications
\n\n
Required: Must have the ability to travel within the DNWest service area by car. Must maintain a valid driver’s license in good standing and current vehicle insurance based on applicable state minimum insurance coverage standards.\n\n
\n
Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
\n
\nThe Director of Donation Development (DDD) is a strategic and operational leader responsible for driving measurable growth in eye, organ, and tissue donation performance across the Donor Service Area (DSA). This role owns hospital partner engagement strategies that directly impact key CMS and organizational metrics, including referral timeliness, authorization rates, and organ conversion outcomes. This role serves as a critical bridge between hospital development, clinical operations, and executive leadership—ensuring seamless alignment between frontline execution and organizational performance goals. The DDD is accountable for translating strategy into results, holding teams and partners to high standards, and continuously advancing donation performance through innovation, education, and system-level change. This position requires a proactive team player who must uphold the core values of the organization which include passion, integrity, and teamwork.
\n
\n
\n
\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES
\n
\nThe essential functions and qualifications listed are typical examples of work performed by positions in this job classification and general required qualifications. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, responsibilities and qualifications. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Director of Donation Development (DDD) is a strategic and operational leader responsible for driving measurable growth in eye, organ, and tissue donation performance across the Donor Service Area (DSA). This role owns hospital partner engagement strategies that directly impact key CMS and organizational metrics, including referral timeliness, authorization rates, and organ conversion outcomes. This role serves as a critical bridge between hospital development, clinical operations, and executive leadership—ensuring seamless alignment between frontline execution and organizational performance goals. The DDD is accountable for translating strategy into results, holding teams and partners to high standards, and continuously advancing donation performance through innovation, education, and system-level change. This position requires a proactive team player who must uphold the core values of the organization which include passion, integrity, and teamwork.\n \n \n \nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\n \nThe essential functions and qualifications listed are typical examples of work performed by positions in this job classification and general required qualifications. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, responsibilities and qualifications. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n","hostedUrl":"https://jobs.lever.co/dnwest/600ca9e0-c262-4bfe-921e-138e475351ca","applyUrl":"https://jobs.lever.co/dnwest/600ca9e0-c262-4bfe-921e-138e475351ca/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Exempt","location":"San Ramon, CA","team":"Marketing & Communications","allLocations":["San Ramon, CA"]},"createdAt":1601573881339,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nGENERAL JOB FUNCTION\nThe Director of Marketing and Communications is responsible for the planning, development and implementation of all of Donor Network West’s marketing strategies, marketing communications, and public affairs activities, both external and internal ensuring consistency in brand messaging and imagery. The position oversees development and implementation of support materials and services in marketing, communications and public affairs. Directs the efforts of the marketing and communications staff and coordinates at strategic and tactical levels with the other functions of the organization. Must possess a strong sense of how to articulate Donor Network West’s strategic priorities as a vitally important public health issue. Develop and integrate Donor Network West’s communication strategies for organ and tissue donation programs\n \nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\nThe essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may perform other duties as assigned. To perform this job successfully, an individual must be able to perform each essential duty. Employees may perform other duties as assigned.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
GENERAL JOB FUNCTION
\n\n
The Director of Marketing and Communications is responsible for the planning, development and implementation of all of Donor Network West’s marketing strategies, marketing communications, and public affairs activities, both external and internal ensuring consistency in brand messaging and imagery. The position oversees development and implementation of support materials and services in marketing, communications and public affairs. Directs the efforts of the marketing and communications staff and coordinates at strategic and tactical levels with the other functions of the organization. Must possess a strong sense of how to articulate Donor Network West’s strategic priorities as a vitally important public health issue. Develop and integrate Donor Network West’s communication strategies for organ and tissue donation programs
\n
\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES
\n\n
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may perform other duties as assigned. To perform this job successfully, an individual must be able to perform each essential duty. Employees may perform other duties as assigned.
\n
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\n- Responsible for creating, implementing and measuring the success of a comprehensive marketing and communications program that will enhance the DNW’s image and position within the marketplace and the public, facilitate internal and external communications, and strategic oversight for all marketing, communications and public affairs activities and materials.
\n- Ensures consistent communication and articulation of Donor Network West’s branding with desired image and position to internal and external constituencies.
\n- Ensures Donor Network West’s communications, messaging and media objectives align with the Donate Life America, Donate Life California and Donate Life Nevada organizations.
\n- Oversees editorial direction and branding of all DNW publications, collateral materials, promotional items and digital assets. This includes design, selection, production and distribution of materials.
\n- Work with external creative marketing and communications agencies to implement and activate on programs.
\n- Lead a team of marketing and communications professionals including creative services, marketing content, digital marketing, events, fundraising, public relations and internal and external communications.
\n- Oversees all website and digital strategies including website content and digital advertising.
\n- Establish a clear road map to drive the team’s day-to-day and long-term work.
\n- Oversees communication between the organization and third parties, including transplant centers, hospitals, donors, the press, foundations, etc. related to business development. Develops strong, mutually beneficial relationships with Donor Hospital and Transplant Center Public Relations Departments.
\n- Oversees coordination of media interest in DNW and ensures regular contact with target media and appropriate response to media requests. Coordinates with media consultants to develop working relationships with members of the national and regional media outlets.
\n- Oversees all social media and online engagement and drives strategy behind the tone, voice and growth of these platforms.
\n- Articulates Donor Network West’s strategic priorities via an effective communications plan, including independent development of press releases, white papers, and supporting materials.
\n- Ensures that DNW regularly conducts relevant market research, coordinates, and oversees this activity. Oversees trend monitoring.
\n- Provides vision and support for community benefit, social responsibility and fundraising efforts.
\n\n
\n
\n- In conjunction with the VP of Marketing and Communications, develops short- and long-term plans and budgets for the marketing/communications program and its activities, monitor progress, assure adherence and evaluate performance.
\n- Assures that all communications and marketing programs and related staffing and budgets are appropriate to accomplish the stated goals and long-term vision of Donor Network West leadership and its Board.
\n- Responsible for the achievement of marketing/communications/public affairs mission, goals and financial objectives. Ensure that evaluation systems are in place related to these goals and objectives and report progress to the VP of Marketing and Communications.
\n- Recommends short- and long-term DNW goals and objectives to the VP of Marketing and Communications.
\n- Develops, implements and monitors systems and procedures necessary to the smooth operation of the marketing/communications/public affairs function.
\n- Keeps informed of developments in the fields of marketing, communications and public relations, not-for-profit management and governance and OPO advances specific business and use this information to help DNW operate with initiative and innovation.
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\n- Supports regional communications and marketing efforts.
\n- Supports volunteer program through the development and implementation of centralized administration processes.
\n- Oversees the current IT strategies in enhancing the design and functionality of website and web tools.
\n- Represents Donor Network West at events with professionalism
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\n- Works to strengthen organizational development, as well as bring solid strategic thinking and communications efforts in assuring that Donor Network West priorities are met.
\n- Works with senior staff, other staff and volunteers to develop and maintain a strategic perspective, based on marketplace and constituent needs and satisfaction, in organizational direction, program and services, and decision-making and ensure the overall health and vitality of DNW.
\n- Develop and coordinate means to seek regular input from DNW’s key constituencies regarding the quality of programs and services and the Organization’s relevance.
\n- Helps formulate and administer policies to ensure organizational integrity.
\n- Acts as an internal consultant to bring attention and solutions to institutional priorities such as marketing and communications activities.
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\n- Maintains a climate that attracts, retains and motivates top quality personnel, both paid and volunteer.
\n- Recruit, train, appraise, supervise, support, develop, promote and guide qualified personnel, both paid and volunteer.
\n- Ensures effective management within the marketing and communications function, with provision for succession.
\n- Helps staff to identify and attain professional goals and objectives; monitor performance on a regular basis.
\n- Enables staff to act on behalf of DNW by transmitting the Organization’s values, vision and direction by:\n
\n- respecting and using the skills, expertise, experience and insights of people.
\n- providing direction and resources, removing barriers and helping develop people’s skills; articulating expectations and clarifying roles and relationships.
\n- communicating which includes helping people transform information into knowledge and learning.
\n- encouraging people to question organizational assumptions and ask strategic questions, ensuring quality decision-making.
\n- anticipating conflicts and facilitating resolution.
\n- engaging people in process as well as tasks
\n- exercising their authority and accepting their responsibility.
\n- modeling behavior
\n- coaching people to success
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\n- Maintains professional competence to provide leadership and consultative services to staff and transplant centers.
\n- Actively participates in professional state and national organizations to provide ongoing communication and best practice dissemination to Donor Network West. Including but not limited to: Donate Life California, Donate Life Nevada, Donate Life America, the Association of Multicultural Affairs in Transplantation (AMAT), AOPO, AATB and UNOS.
\n- Maintains, completes and submits budgeting requests, accurate records and expense reports.
\n- Maintains professional working relationships and rapport with management, clinical and ancillary staff both within and outside of Donor Network West. Works constructively to resolve issues as needed.
\n- Adheres to all Donor Network West policies and ensures department compliance
\n- The Director of Marketing and Communication ensures 24-hour on-call resource schedule for Donor Network West to assist with Media Inquiries.
\n- Performs other duties as required.
\n
"},{"text":"QUALIFICATIONS","content":"\n
\n- Highly organized and resourceful, with excellent written, verbal and presentation communications skills.
\n- Demonstrates tact, maturity, and professionalism in all points of contact.
\n- Possess a high degree of organization, ability to solve problems independently, and work with others in a congenial and collaborative manner.
\n- Demonstrated ability to work with executive management on organizational strategic planning and change initiatives.
\n- Demonstrated ability to lead, plan and manage at both strategic and operational levels.
\n\n\n- Demonstrated knowledge of strategic planning and evaluation of websites, digital marketing, writing, editing, print and audiovisual production, branding, marketing and public relations, new media, graphic design, and online engagement.
\n- Proficient in the use of marketing analytics tools and Excel with a proven ability to measure the ROI of marketing channels and campaigns.
\n- Proven track record of hiring, mentoring, and retaining world-class marketing talent to include internal team members, freelance graphic designers, writers, videographers and agencies.
\n- Deep understanding of social media and branding.
\n\n\n- Highly skilled at motivating and managing staff.
\n\n
Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"GENERAL JOB FUNCTION
\n\n
The Director of Marketing and Communications is responsible for the planning, development and implementation of all of Donor Network West’s marketing strategies, marketing communications, and public affairs activities, both external and internal ensuring consistency in brand messaging and imagery. The position oversees development and implementation of support materials and services in marketing, communications and public affairs. Directs the efforts of the marketing and communications staff and coordinates at strategic and tactical levels with the other functions of the organization. Must possess a strong sense of how to articulate Donor Network West’s strategic priorities as a vitally important public health issue. Develop and integrate Donor Network West’s communication strategies for organ and tissue donation programs
\n
\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES
\n\n
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may perform other duties as assigned. To perform this job successfully, an individual must be able to perform each essential duty. Employees may perform other duties as assigned.
\n
Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Exempt","location":"San Ramon, CA","team":"Organ Operations","allLocations":["San Ramon, CA"]},"createdAt":1779300247394,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\nThe Director of Organ Operations is a senior clinical leader with primary accountability for optimizing and maximizing organ donation outcomes across the Donor Service Area (DSA). This includes participating across the organization to ensure the quantity and quality of organs donated and made available for transplantation. This role participates in strategizing and executing cross function and cross team clinical operations owning end-to-end clinical performance, including referral response, donor management, organ utilization, and transplantation outcomes, in alignment with Centers for Medicare and Medicaid Services (CMS) Organ Procurement Operations (OPO) Conditions of Participation. Leadership includes clinical, fiscal, and people management responsibilities. This role requires a decisive, outcomes-driven leader who can translate strategy into action, lead in high-acuity environments, and lead activities that enhance and ensure DNWest meets all mission objectives and goals.\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
\nThe Director of Organ Operations is a senior clinical leader with primary accountability for optimizing and maximizing organ donation outcomes across the Donor Service Area (DSA). This includes participating across the organization to ensure the quantity and quality of organs donated and made available for transplantation. This role participates in strategizing and executing cross function and cross team clinical operations owning end-to-end clinical performance, including referral response, donor management, organ utilization, and transplantation outcomes, in alignment with Centers for Medicare and Medicaid Services (CMS) Organ Procurement Operations (OPO) Conditions of Participation. Leadership includes clinical, fiscal, and people management responsibilities. This role requires a decisive, outcomes-driven leader who can translate strategy into action, lead in high-acuity environments, and lead activities that enhance and ensure DNWest meets all mission objectives and goals.
\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES
","id":"a799b14c-4e25-4465-ad42-824300398614","lists":[{"text":"CLINICAL OPERATIONS","content":"\n
Cross-Function Responsibilities
\n
\n
\n- Participates in the planning, implementation, coordination, and evaluation of all aspects of donor clinical assessment, donor management, organ allocation, and organ procurement.
\n- Provides real-time operational oversight of active donor cases, ensuring rapid decision-making and escalation when barriers arise; supports the DNWest referral management team, Clinical Operations Manager and Administrator-on-Duty (AOD) by providing real-time consultations as needed, addressing referral management, donor evaluation, organ suitability, and donor-case management.
\n\n\n- Serves as the clinical escalation point for complex donor management, allocation challenges, and hospital dynamics.
\n- Supports escalation and engagement with physicians when donation opportunities are at risk.
\n- Ensures seamless coordination across referral intake, clinical teams, allocation, and transplant centers.
\n- Acts as a regional lead for assigned areas bringing multi-functional teams together to ensure process improvement and quality standards for all aspects of donation process.
\n- Supports organ activity during periods of high activity. This may include performing onsite leadership and clinical support.
\n- May take on-call AOD responsibilities with evening, weekend, and holiday requirements as directed. Role requires substantial on-call availability involving after-hours and weekends/holidays.
\n- Identifies trends, gaps, and variation across teams and regions and implements targeted interventions.
\n- Routinely reviews performance metrics and recommends changes in systems, policies, and procedures to maximize the performance of DNWest’s organ donation program.
\n- Critically examines and identifies opportunities for improvement; leads performance improvement initiatives in collaboration with other members of the DNWest’s leadership team.
\n- Evaluates organizational performance using Center for Medicare and Medicaid Services (CMS) measures of donation rate and transplantation rate to identify improvement opportunities.
\n- Ensures accurate, timely data capture and reporting across all clinical activities.
\n- Collaborates with the Quality Systems and Information Technology teams to collect and analyze the data necessary to monitor and improve organ donation systems and processes and to enhance data systems supporting clinical operations.
\n- Works in concert with DNWest’s Chief Medical Officer and leadership to develop effective donor management protocols aimed at optimizing organ function and increasing organ utilization.
\n- Serves as a change agent for the organization by leading and/or directing process improvement initiatives aimed at increasing efficiency and effectiveness, cost containment, cost reduction, and improved outcomes.
\n- As appropriate, serves as DNWest representative to other agencies, consortia, and related organizations. Participates on regional and national committees.
\n- Participates in professional development activities to keep current with trends and practices in donation and healthcare. Maintains current knowledge of the donation and transplantation industry.
\n- Partners with hospital and physician stakeholders to ensure adherence to donation best practices.
\n- Collaborates with Hospital Development to address systemic barriers impacting referral and donor management.
\n- Partners with external affairs and strategic partnership team to improve transplant center relationships to improve organ utilization.
\n\n
\nTeam Responsibilities
\n
\n\n- Secures and leads a high-performing, multidisciplinary team.
\n- Ensures optimal staffing so that every donation opportunity is realized, including, but not limited to, a timely response on site, optimal hospital engagement, implementation of a collaborative donation process and optimal donor management.
\n- Leads a team that focuses on a data-informed, real-time operational model, ensuring clinical excellence, regulatory compliance, and continuous performance improvement.
\n- Participates in the development of the organization’s key performance indicators (KPI) focusing on increasing DNWest’s organ donation and transplantation rates; create supporting performance expectations for reporting team.
\n- Utilizes dashboards and case-level analytics to monitor performance in real time.
\n- Conducts routine case reviews and after-action debriefs to drive continuous improvement.
\n- Ensures compliance with Organ Procurement and Transplantation Network, CMS, and Association of Organ Procurement Organizations standards and policies as well as all hospital, state, and federal policies for donation.
\n- Develops, implements, and evaluates strategic and departmental plans and training focused on optimizing organ function and increasing organ utilization in collaboration with Learning & Development.
\n- Participates in and provides supervision and guidance to the reporting management team regarding DNWest’s annual budget process, providing administrative and fiscal oversight of departmental budgets.
\n- Implements standardized dashboards and scorecards for team and organizational performance.
\n- Ensures implementation of standardized, evidence-based donor management protocols to optimize organ function.
\n- Drives consistency in donor management practices across all reporting teams and regions.
\n\n
\n
\n- Achieves CMS-defined performance thresholds, including:
\n- Donation Rate (eligible deaths → donors)
\n- Transplantation Rate (organs transplanted per donor)
\n- Maximizes organ yield per donor (OTPD/O:E)
\n- Improves donor conversion rates across all pathways (BD and DCD)
\n- Ensures timely referral response and clinical evaluation
\n- Reduces donor loss due to process variation or delays
\n- Optimizes organ utilization and placement outcomes
\n- Leads performance improvement initiatives based on real-time and retrospective data
\n\n
\n
\n
\n- Hires, orients, develops, and trains staff into highly functioning teams.
\n- Ensures focus is on reporting staff management to include scheduling, time off management, leave of absence and accommodation management, accurate time and expense reimbursement management, and individual performance and career development.
\n- Coaches staff to improve clinical decision-making, urgency, and donor optimization practices by building a high-performance clinical team with clear accountability to measurable outcomes.
\n- Mentors and develop staff using a supportive and collaborative approach; assigns accountabilities, sets objectives, establishes priorities; and monitors and evaluates results.
\n- Provides year-round ongoing real-time feedback, both positive and corrective, meets with direct reports several times a year to review individual performance, and completes all official performance reviews in a timely manner.
\n- Ensures all reporting managers provide their direct reports clarity of performance expectations, meet with their staff frequently, provide timely feedback, and complete all performance reviews as required.
\n- Develops leadership bench strength across clinical roles.
\n- Works to create a culture of ownership, accountability, and continuous improvement.
\n\n
\n
\n- Ability to communicate and present information effectively and concisely one on one and within a team environment.
\n- Proactive team player who can multitask easily, possessing a high level of proactive personal responsibility and initiative.
\n- Possess strong interpersonal, priority-setting and strategic skills.
\n- Strong attention to detail, and strong written and verbal communication skills.
\n- Ability to work in a fast-paced dynamic environment and to adjust to new priorities.
\n- Requires substantial on-call availability involving after-hours and weekends/holidays.
\n\n
\n
\n- Builds meaning and purpose for the team by demonstrating the vision, mission, and values of DNWest.
\n- Achieves strategic initiatives through employees by communicating job expectations, planning, monitoring, and appraising job results. Provides accurate feedback and recognition in a timely manner.
\n- Foresees challenges, is proactive, and uses sound judgement and best practices when solving problems and making decisions.
\n- Conducts work professionally and collaboratively and provides excellent customer service.
\n- Positively adapts to change, supports new initiatives, and is creative/innovative.
\n- Demonstrates emotional intelligence by having respectful interactions that bring about productive communication.
\n- Retains team members and demonstrates appreciation through customized recognition and development.
\n- Partners with employees to create professional and personal growth opportunities for staff.
\n- Ensures a safe, secure, legal, and professional work environment and administers consistent corrective measures or performance improvement plans when appropriate.
\n- Adheres to DNWest’s policies, code of conduct, and leads by example.
\n\n
Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
\nThe Director of Organ Operations is a senior clinical leader with primary accountability for optimizing and maximizing organ donation outcomes across the Donor Service Area (DSA). This includes participating across the organization to ensure the quantity and quality of organs donated and made available for transplantation. This role participates in strategizing and executing cross function and cross team clinical operations owning end-to-end clinical performance, including referral response, donor management, organ utilization, and transplantation outcomes, in alignment with Centers for Medicare and Medicaid Services (CMS) Organ Procurement Operations (OPO) Conditions of Participation. Leadership includes clinical, fiscal, and people management responsibilities. This role requires a decisive, outcomes-driven leader who can translate strategy into action, lead in high-acuity environments, and lead activities that enhance and ensure DNWest meets all mission objectives and goals.
\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES
","descriptionBodyPlain":"POSITION SUMMARY\nThe Director of Organ Operations is a senior clinical leader with primary accountability for optimizing and maximizing organ donation outcomes across the Donor Service Area (DSA). This includes participating across the organization to ensure the quantity and quality of organs donated and made available for transplantation. This role participates in strategizing and executing cross function and cross team clinical operations owning end-to-end clinical performance, including referral response, donor management, organ utilization, and transplantation outcomes, in alignment with Centers for Medicare and Medicaid Services (CMS) Organ Procurement Operations (OPO) Conditions of Participation. Leadership includes clinical, fiscal, and people management responsibilities. This role requires a decisive, outcomes-driven leader who can translate strategy into action, lead in high-acuity environments, and lead activities that enhance and ensure DNWest meets all mission objectives and goals.\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\n","hostedUrl":"https://jobs.lever.co/dnwest/a799b14c-4e25-4465-ad42-824300398614","applyUrl":"https://jobs.lever.co/dnwest/a799b14c-4e25-4465-ad42-824300398614/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"San Ramon, CA","team":"Operations Center","allLocations":["San Ramon, CA"]},"createdAt":1576788480972,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Donation Coordinator I (DC I) is a key member of a dedicated team that helps transform loss into hope by facilitating the gift of life through tissue donation. As the first point of contact in the donation process, the DC I is responsible for receiving donor referrals, assessing donation suitability, coordinating cases, and ensuring every opportunity for donation is maximized. This role is vital in fulfilling DNWest’s mission to save and heal lives through the selfless generosity of donors and their families.\n \nOperating in a 24/7/365, fast-paced environment, the DC I collaborates with hospitals, hospices, medical examiners/coroners, funeral homes, tissue processing partners, Donor Operations Management, recovery staff, organ clinical staff, logistics staff, and other key individuals and groups to facilitate donation with efficiency, accuracy, and compassion. This position serves as a foundation for required professional growth, leading to the Donation Coordinator II role, where individuals obtain authorization and conduct medical/social history interviews with donor families.\n \nThe DC I’s work is not just a job – it’s a mission. Every decision and every action have the power to touch hundreds of thousands of lives through the gift of donation.\n \nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
\n
\nThe Donation Coordinator I (DC I) is a key member of a dedicated team that helps transform loss into hope by facilitating the gift of life through tissue donation. As the first point of contact in the donation process, the DC I is responsible for receiving donor referrals, assessing donation suitability, coordinating cases, and ensuring every opportunity for donation is maximized. This role is vital in fulfilling DNWest’s mission to save and heal lives through the selfless generosity of donors and their families.
\n
\nOperating in a 24/7/365, fast-paced environment, the DC I collaborates with hospitals, hospices, medical examiners/coroners, funeral homes, tissue processing partners, Donor Operations Management, recovery staff, organ clinical staff, logistics staff, and other key individuals and groups to facilitate donation with efficiency, accuracy, and compassion. This position serves as a foundation for required professional growth, leading to the Donation Coordinator II role, where individuals obtain authorization and conduct medical/social history interviews with donor families.
\n
\nThe DC I’s work is not just a job – it’s a mission. Every decision and every action have the power to touch hundreds of thousands of lives through the gift of donation.
\n
\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES
","id":"e28383c5-6222-4a3e-8f49-beeac0ada9f4","lists":[{"text":"Referral Intake","content":"\nApproach each case with a “rule in vs rule out” mindset while conducting all responsibilities, ensuring no opportunity for donation is missed.\nReceive and process inbound referral calls and emails from hospitals, hospices, and medical examiner/coroner’s offices.\nAccurately document all referral details in iTransplant (iTX) to ensure seamless case progression.\nConduct preliminary medical screening of potential donors based on FDA (U.S. Food and Drug Administration), AATB (The American Association of Tissue Banks), DNWest, and processing partner guidelines.\n"},{"text":"Case Coordination and Donor Screening","content":"\nServes as the primary liaison between Donor Operations, recovery teams, logistics staff, hospitals, medical examiners/coroners, funeral directors, and processing partners to coordinate the donation process.\nReviews all associated clinical data, social data, and case notes in iTransplant (iTX) to anticipate and meet processors’ needs.\nIdentify and resolve missing or incomplete documentation before recovery proceeds.\nEnsures the suitability, timely recovery, and maximal yield of donated tissues, while adhering to regulatory requirements, medical, and ethical standards.\nObtains and documents all relevant information appropriately and thoroughly throughout the entirety of a case to maximize donation opportunities.\nOffer suitable tissue to processing partners and accept tissue for recovery on behalf of select partners.\nConduct comprehensive medical screening of potential donors based on FDA (U.S. Food and Drug Administration), AATB (The American Association of Tissue Banks), DNWest, and processing partner guidelines.\nDiscusses screening information with Donor Operations Management as appropriate.\nCollaborates with Logistics team to have donor transported to recovery location.\n"},{"text":"Family Care Specialist – Donation Discussion","content":"\nExpected competency sign-off for Family Care Specialist – Donation Discussion skill within Donor Operations’ roadmap timeframe.\nUtilize available resources to maximize the opportunity to inform and guide families about tissue donation with a goal of obtaining authorization.\nConduct donation discussions with the legally appropriate individual, securing consent for donation per DNWest policies.\nPerform detailed medical and social history interviews to ensure a safe and reliable tissue supply.\nProvide compassionate and professional support to grieving families, helping them honor their loved one’s legacy through donation.\n"},{"text":"General","content":"\nEvaluates administrative departmental situations, making sound, appropriate decisions and effectively communicating with relevant parties.\nKeeps management informed of any variances or discrepancies.\nMaintain compliance with all DNWest and regulatory requirements by completing Learning Management System (LMS) trainings on time.\nAttend all mandatory trainings, team meetings, and professional development sessions.\nEnsures timely completion of chart corrections as required.\nContributes to and fosters a positive work environment while consistently promoting Ideal Team Player concepts.\nRemains adaptable and open to change while actively supporting and encouraging team members through transitions to ensure a smooth adjustment.\n"},{"text":"QUALIFICATIONS","content":"\nPossess basic knowledge of disease processes and related conditions.\nMust be able to effectively maneuver through multiple computer programs operating at the same time while sitting for long hours, must be able to stay focused and attentive. These programs include, but are not limited to, computers, office equipment, telephonic management systems, electronic medical records, and Microsoft Office systems.\nStrong organizational and time management skills with the ability to prioritize tasks independently and collaboratively.\nExcellent communication skills to interact professionally with hospital staff, funeral homes, medical examiners/coroners, and processing partners.\nAbility to think critically, solve problems, and adapt in a fast-paced, high-stakes environment.\nMust have strong team building, prioritization, and strategic skills, with the ability to collaborate effectively and foster a positive work environment with DNWest staff.\nCompassionate and professional demeanor when speaking with referral sources.\nAttention to detail with a strong ability to analyze and document medical information accurately.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nRequired: High School diploma or equivalent.\nPreferred: Bachelor’s degree in biological sciences or an equivalent degree/diploma/certification in an allied health field.\nBonus: Certified Transplant Preservationist (CTP), Certified Procurement Transplant Coordinator (CPTC), or Certified Tissue Banking Specialist (CTBS) certification.\n"}],"salaryRange":{"min":24.04,"currency":"USD","interval":"per-hour-wage","max":33.05},"text":"Donation Coordinator I","country":"US","workplaceType":"hybrid","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
\n
\nThe Donation Coordinator I (DC I) is a key member of a dedicated team that helps transform loss into hope by facilitating the gift of life through tissue donation. As the first point of contact in the donation process, the DC I is responsible for receiving donor referrals, assessing donation suitability, coordinating cases, and ensuring every opportunity for donation is maximized. This role is vital in fulfilling DNWest’s mission to save and heal lives through the selfless generosity of donors and their families.
\n
\nOperating in a 24/7/365, fast-paced environment, the DC I collaborates with hospitals, hospices, medical examiners/coroners, funeral homes, tissue processing partners, Donor Operations Management, recovery staff, organ clinical staff, logistics staff, and other key individuals and groups to facilitate donation with efficiency, accuracy, and compassion. This position serves as a foundation for required professional growth, leading to the Donation Coordinator II role, where individuals obtain authorization and conduct medical/social history interviews with donor families.
\n
\nThe DC I’s work is not just a job – it’s a mission. Every decision and every action have the power to touch hundreds of thousands of lives through the gift of donation.
\n
\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Donation Coordinator I (DC I) is a key member of a dedicated team that helps transform loss into hope by facilitating the gift of life through tissue donation. As the first point of contact in the donation process, the DC I is responsible for receiving donor referrals, assessing donation suitability, coordinating cases, and ensuring every opportunity for donation is maximized. This role is vital in fulfilling DNWest’s mission to save and heal lives through the selfless generosity of donors and their families.\n \nOperating in a 24/7/365, fast-paced environment, the DC I collaborates with hospitals, hospices, medical examiners/coroners, funeral homes, tissue processing partners, Donor Operations Management, recovery staff, organ clinical staff, logistics staff, and other key individuals and groups to facilitate donation with efficiency, accuracy, and compassion. This position serves as a foundation for required professional growth, leading to the Donation Coordinator II role, where individuals obtain authorization and conduct medical/social history interviews with donor families.\n \nThe DC I’s work is not just a job – it’s a mission. Every decision and every action have the power to touch hundreds of thousands of lives through the gift of donation.\n \nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\n","hostedUrl":"https://jobs.lever.co/dnwest/e28383c5-6222-4a3e-8f49-beeac0ada9f4","applyUrl":"https://jobs.lever.co/dnwest/e28383c5-6222-4a3e-8f49-beeac0ada9f4/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Exempt","location":"San Francisco, CA","team":"Donation Development","allLocations":["San Francisco, CA"]},"createdAt":1576887910229,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Donation Program Consultant I strategically plans, implements, and evaluates internal and external systems to impact hospital and community donation programs. The Donation Program Consultant is primarily responsible for developing, implementing, and monitoring hospital policies, procedures, strategies, and action plans to enhance eye, organ, and tissue donation within the assigned service areas. This role will also collaborate with other departments within Donor Network West to perform these functions. \n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
The Donation Program Consultant I strategically plans, implements, and evaluates internal and external systems to impact hospital and community donation programs. The Donation Program Consultant is primarily responsible for developing, implementing, and monitoring hospital policies, procedures, strategies, and action plans to enhance eye, organ, and tissue donation within the assigned service areas. This role will also collaborate with other departments within Donor Network West to perform these functions.
","id":"3ec5e33c-f028-420e-9e39-fd163c4178ce","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"Takes primary responsibility for hospital donation strategy development and organ and tissue donation performance at assigned hospitalsSets quarterly and yearly goals to continuously improve performance that is consistent with Donor Network West organizational goals and strategic plans.Secures and maintains collaborative hospital leadership & physician relationships.Provides support on-site at hospitals during active organ cases which may include referral response, family support, and family approach as needed.Negotiates Donor Network West needs and necessary services with physicians, nurses, and ancillary services prior to and during organ and tissue donor cases.Participates in post donation after action review/debrief meetings/Feedback with physicians, nurses, and ancillary staff involved.Performs quality assurance (QA) of data and maintenance of referral and donation process metricsProvide concise written communications to external and internal partners.Ensures current hospital affiliation agreement is maintained at all assigned hospitals.Present plans and strategy to hospital administration, physicians, and nursing staff.Provide conflict resolution, and advocacy with hospital administration, as needed.Responsible for hospital program site maintenance by ensuring all regulatory requirements are met as scheduled, including medical record review, education, hospital policies related to donation, hospital strategic plans.Participates in community events surrounding assigned hospital(s) such as Donate Life Month, as well as community-based donation promotion activities."},{"text":"QUALIFICATIONS","content":"Possess extensive knowledge of public education, hospital, and business development. Maintains strong hospital and physician relationships.Strong public speaking skills/experience giving formal presentations.Understand hospital and community education needs of the organization and effectively formulate a plan of response. Ability to clearly communicate plan to organizational staff, internal, and external stakeholders.Ability to communicate and present information effectively and concisely within a team environment.Proactive team player who can multitask with ease and uphold organizational core values.Strong attention to detail, excellent written and verbal communication skills. Thrives in a fast-paced dynamic environment and adjusts to new priorities as required."},{"text":"EDUCATION AND EXPERIENCE","content":"Undergraduate degree in business health administration, marketing, and/or nursing required.1 - 2 years’ experience educating physician and healthcare professionals preferred 2 - 3 years’ experience within a hospital system. Experience in collaboration, education, and negotiation with governmental regulatory bodies and key regulatory personnel preferred Must maintain valid California or Nevada driver’s license and ability to travel to DNWest service area by car. Experience in presenting information, data, trends, and strategies to upper management, health care leaders, public groups, and other professionals preferredExperience in sales and negotiations with individuals, businesses, and/or healthcare organizations preferred."}],"salaryRange":{"min":76410,"max":83990,"currency":"USD","interval":"per-year-salary"},"text":"Donation Program Consultant","country":"US","workplaceType":"hybrid","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
The Donation Program Consultant I strategically plans, implements, and evaluates internal and external systems to impact hospital and community donation programs. The Donation Program Consultant is primarily responsible for developing, implementing, and monitoring hospital policies, procedures, strategies, and action plans to enhance eye, organ, and tissue donation within the assigned service areas. This role will also collaborate with other departments within Donor Network West to perform these functions.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Donation Program Consultant I strategically plans, implements, and evaluates internal and external systems to impact hospital and community donation programs. The Donation Program Consultant is primarily responsible for developing, implementing, and monitoring hospital policies, procedures, strategies, and action plans to enhance eye, organ, and tissue donation within the assigned service areas. This role will also collaborate with other departments within Donor Network West to perform these functions. \n","hostedUrl":"https://jobs.lever.co/dnwest/3ec5e33c-f028-420e-9e39-fd163c4178ce","applyUrl":"https://jobs.lever.co/dnwest/3ec5e33c-f028-420e-9e39-fd163c4178ce/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Exempt","location":"San Jose, CA","team":"Donation Development","allLocations":["San Jose, CA"]},"createdAt":1576887942112,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Donation Program Consultant I strategically plans, implements, and evaluates internal and external systems to impact hospital and community donation programs. The Donation Program Consultant is primarily responsible for developing, implementing, and monitoring hospital policies, procedures, strategies, and action plans to enhance eye, organ, and tissue donation within the assigned service areas. This role will also collaborate with other departments within Donor Network West to perform these functions. \n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
The Donation Program Consultant I strategically plans, implements, and evaluates internal and external systems to impact hospital and community donation programs. The Donation Program Consultant is primarily responsible for developing, implementing, and monitoring hospital policies, procedures, strategies, and action plans to enhance eye, organ, and tissue donation within the assigned service areas. This role will also collaborate with other departments within Donor Network West to perform these functions.
","id":"e2a20558-2b27-48b1-963b-0e366a0326ad","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"Takes primary responsibility for hospital donation strategy development and organ and tissue donation performance at assigned hospitalsSets quarterly and yearly goals to continuously improve performance that is consistent with Donor Network West organizational goals and strategic plans.Secures and maintains collaborative hospital leadership & physician relationships.Provides support on-site at hospitals during active organ cases which may include referral response, family support, and family approach as needed.Negotiates Donor Network West needs and necessary services with physicians, nurses, and ancillary services prior to and during organ and tissue donor cases.Participates in post donation after action review/debrief meetings/Feedback with physicians, nurses, and ancillary staff involved.Performs quality assurance (QA) of data and maintenance of referral and donation process metricsProvide concise written communications to external and internal partners.Ensures current hospital affiliation agreement is maintained at all assigned hospitals.Present plans and strategy to hospital administration, physicians, and nursing staff.Provide conflict resolution, and advocacy with hospital administration, as needed.Responsible for hospital program site maintenance by ensuring all regulatory requirements are met as scheduled, including medical record review, education, hospital policies related to donation, hospital strategic plans.Participates in community events surrounding assigned hospital(s) such as Donate Life Month, as well as community-based donation promotion activities."},{"text":"QUALIFICATIONS","content":"Possess extensive knowledge of public education, hospital, and business development. Maintains strong hospital and physician relationships.Strong public speaking skills/experience giving formal presentations.Understand hospital and community education needs of the organization and effectively formulate a plan of response. Ability to clearly communicate plan to organizational staff, internal, and external stakeholders.Ability to communicate and present information effectively and concisely within a team environment.Proactive team player who can multitask with ease and uphold organizational core values.Strong attention to detail, excellent written and verbal communication skills. Thrives in a fast-paced dynamic environment and adjusts to new priorities as required."},{"text":"EDUCATION AND EXPERIENCE","content":"Undergraduate degree in business health administration, marketing, and/or nursing required.1 - 2 years’ experience educating physician and healthcare professionals preferred 2 - 3 years’ experience within a hospital system. Experience in collaboration, education, and negotiation with governmental regulatory bodies and key regulatory personnel preferred Must maintain valid California or Nevada driver’s license and ability to travel to DNWest service area by car. Experience in presenting information, data, trends, and strategies to upper management, health care leaders, public groups, and other professionals preferredExperience in sales and negotiations with individuals, businesses, and/or healthcare organizations preferred."}],"salaryRange":{"min":76410,"max":83990,"currency":"USD","interval":"per-year-salary"},"text":"Donation Program Consultant","country":"US","workplaceType":"hybrid","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
The Donation Program Consultant I strategically plans, implements, and evaluates internal and external systems to impact hospital and community donation programs. The Donation Program Consultant is primarily responsible for developing, implementing, and monitoring hospital policies, procedures, strategies, and action plans to enhance eye, organ, and tissue donation within the assigned service areas. This role will also collaborate with other departments within Donor Network West to perform these functions.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Donation Program Consultant I strategically plans, implements, and evaluates internal and external systems to impact hospital and community donation programs. The Donation Program Consultant is primarily responsible for developing, implementing, and monitoring hospital policies, procedures, strategies, and action plans to enhance eye, organ, and tissue donation within the assigned service areas. This role will also collaborate with other departments within Donor Network West to perform these functions. \n","hostedUrl":"https://jobs.lever.co/dnwest/e2a20558-2b27-48b1-963b-0e366a0326ad","applyUrl":"https://jobs.lever.co/dnwest/e2a20558-2b27-48b1-963b-0e366a0326ad/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"San Ramon, CA","team":"Donor Records","allLocations":["San Ramon, CA"]},"createdAt":1631121937599,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Donor Record Coordinator II is primarily responsible for the timely review, completion, and approval of donor records, as well as timely sharing of donor information in compliance with Donor Network West procedures, regulatory requirements, and standards.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
\n
\nThe Donor Record Coordinator II is primarily responsible for the timely review, completion, and approval of donor records, as well as timely sharing of donor information in compliance with Donor Network West procedures, regulatory requirements, and standards.
","id":"9d997c95-4dfe-459d-893f-4ce40030338f","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"\nEnsures timely and accurate completion of donor records:\nIdentifying and correcting omissions and errors directly or by requesting corrections by the individual(s) making errors.\nObtaining medical records, communicating with Healthcare Information Management (HIM) departments, accessing electronic medical records (EMR).\nContacting Coroner’s offices and hospitals for missing information.\nContacting physicians for donor information.\nContacting government agencies for donor death information.\nReviews and approves records as complete and accurate according to organizational, industry, and regulatory requirements.\nTransmits/communicates donor information to affected parties such as tissues processing establishments and transplant surgeons in a timely manner.\nInteracts with tissue processing establishments on a routine basis to receive status updates on pending records and respond to correction or information requests.\nReconciles and assesses referrals and hospital records to assure accuracy and compliance with applicable regulations.\nMaintains donor and recipient confidentiality at all times.\nParticipates in quality and performance improvement efforts (goal setting, procedure changes, lean projects, metrics, etc.).\nMaintains specific processor relationships by acting as the DNWest representative and point of contact.\n"},{"text":"QUALIFICATIONS","content":"\nPlans and completes job responsibilities with moderate to minimal supervision by management or senior team members.\nWorking knowledge of applicable procedures, standards, and regulations used to make independent decisions.\nExperience performing/mastery of at least half of the essential job duties and responsibilities\nAbove average performance metrics relative to peers.\nMentors less-experienced team members as needed.\nTrains team members and others in the organization to select aspects of the donor information process.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nAssociates or Bachelor’s degree in biological sciences or equivalent degree/diploma/certification in an allied health field. Relevant experience in critical health care or transplant fields may be substituted for educational requirement.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":29.81,"max":33.12},"text":"Donor Record Coordinator II","country":"US","workplaceType":"onsite","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
\n
\nThe Donor Record Coordinator II is primarily responsible for the timely review, completion, and approval of donor records, as well as timely sharing of donor information in compliance with Donor Network West procedures, regulatory requirements, and standards.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Donor Record Coordinator II is primarily responsible for the timely review, completion, and approval of donor records, as well as timely sharing of donor information in compliance with Donor Network West procedures, regulatory requirements, and standards.\n","hostedUrl":"https://jobs.lever.co/dnwest/9d997c95-4dfe-459d-893f-4ce40030338f","applyUrl":"https://jobs.lever.co/dnwest/9d997c95-4dfe-459d-893f-4ce40030338f/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"Modesto, CA","team":"Family Services","allLocations":["Modesto, CA"]},"createdAt":1576788060067,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nGENERAL JOB FUNCTION\n \nThe Family Resource Coordinator works with donor hospital personnel, physicians, and the Donor Network West team to facilitate a donation discussion and the organ and tissue authorization process. The primary responsibility is to initiate the donation discussion and request for organ and tissue donation or notify the Notifying Party of donor designation. The Family Resource Coordinate also immediately responds to donor referrals to assess family needs as requested by the hospital, family and or resource/transplant coordinator. He/she must utilize consistent communication and empathy for both the donor family and potential transplant recipients. The individual must be compassionate, conscientious, and ethical, and must possess strong interpersonal skills which will allow her/him to deal effectively with conflict resolution, donor families in grief/crisis, individuals or groups and a variety of medical professionals. This position requires strong conflict management skills as well as written and verbal communication skill; and an ability to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives. \n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
GENERAL JOB FUNCTION
\n
\nThe Family Resource Coordinator works with donor hospital personnel, physicians, and the Donor Network West team to facilitate a donation discussion and the organ and tissue authorization process. The primary responsibility is to initiate the donation discussion and request for organ and tissue donation or notify the Notifying Party of donor designation. The Family Resource Coordinate also immediately responds to donor referrals to assess family needs as requested by the hospital, family and or resource/transplant coordinator. He/she must utilize consistent communication and empathy for both the donor family and potential transplant recipients. The individual must be compassionate, conscientious, and ethical, and must possess strong interpersonal skills which will allow her/him to deal effectively with conflict resolution, donor families in grief/crisis, individuals or groups and a variety of medical professionals. This position requires strong conflict management skills as well as written and verbal communication skill; and an ability to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives.
","id":"93975911-0208-4e9c-8e53-eb33797509a2","lists":[{"text":"JOB DUTIES AND RESPONSIBILITIES","content":"\nWorks with Donor Network West staff and hospital staff to ensure that the Authorizing Party is identified per Uniform Anatomical Gift Act guidelines.\nDetermine family dynamics and assess the family’s understanding of the patient’s prognosis, when appropriate initiate the donation discussion.\nInitiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation.\nResponds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Initiates frequent huddles with hospital and Donor Network West staff to ensure that the Authorizing Party/Notifying Party is presented the opportunity for donation or donor designation notification in the most appropriate time frame and manner. Access donor registries to determine prior authorization for donation.\nCommunicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Will communicate directly with donor families, hospital personnel, physicians and DNW staff.\nObtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary for organ recovery consistent with DNW policy and procedure.\nCompletes the Uniform Donor Risk Assessment Interview (UDRAI) with appropriate historian per DNW policy and procedure and obtains follow-up information if required.\nVisually assesses donors, interpret charts, document information and communicate findings.\nCollaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient’s current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family advocate to the health care team as necessary.\nProvides education and relevant materials to hospital staff on the authorization and family process as well as the benefits of organ and tissue donation and services provided by Donor Network West to grieving families.\nProvides excellent customer service to internal and external partners.\nCollaborates with hospital staff to provide bereavement support as applicable.\nCollaborates with hospital staff to obtain administrative authorization when appropriate.\nProvides education to hospital staff regarding authorization, family care process and donation process.\nResponsibilities may be affected by increased donor activity. Performs other duties as assigned.\n"},{"text":"QUALIFICATIONS","content":"\nPossess knowledge of medical and legal principles of authorization, donor evaluation, and management.\nHas ability to communicate and present information effectively and concisely within a team environment. Has ability to work productively both independently, and as a team participant with accountability to all other team members.\nProactive team player who must uphold the core values of the organization which include passion, integrity, and team work. \nHas strong conflict management skills as well as excellent written and verbal communication skills.\nMulti-lingual skills are beneficial. The most common languages spoken are Spanish, Mandarin, Cantonese, and Vietnamese.\nCompassionate, conscientious, and ethical, and must possess strong interpersonal skills which will allow her/him to deal effectively with conflict resolution, donor families in crisis, individuals or groups and a variety of medical professionals.\nAble to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives. \nMaintain strong organizational skills that will allow him/her to assess changing environments establish appropriate priorities, handle highly stressful situations in a calm, mature manner, using sufficient judgment and discretion at all times. \nThis individual must also provide accurate assessments of job performance and recommend changes in policies, procedures, strategies and action plans.\nThrives in a fast-paced dynamic environment and adjusts to new priorities as required.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nA degree in biologic sciences or social sciences or an equivalent degree/diploma/certification as a Counselor or allied health field or one year equivalent OPO experience.\nAt least two years’ of experience in working with families, counseling, bereavement and/or crisis intervention preferred.\n"}],"salaryRange":{"min":34.83,"max":38.7,"currency":"USD","interval":"per-hour-wage"},"text":"Family Resource Coordinator","country":"US","workplaceType":"hybrid","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"GENERAL JOB FUNCTION
\n
\nThe Family Resource Coordinator works with donor hospital personnel, physicians, and the Donor Network West team to facilitate a donation discussion and the organ and tissue authorization process. The primary responsibility is to initiate the donation discussion and request for organ and tissue donation or notify the Notifying Party of donor designation. The Family Resource Coordinate also immediately responds to donor referrals to assess family needs as requested by the hospital, family and or resource/transplant coordinator. He/she must utilize consistent communication and empathy for both the donor family and potential transplant recipients. The individual must be compassionate, conscientious, and ethical, and must possess strong interpersonal skills which will allow her/him to deal effectively with conflict resolution, donor families in grief/crisis, individuals or groups and a variety of medical professionals. This position requires strong conflict management skills as well as written and verbal communication skill; and an ability to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives.
","descriptionBodyPlain":"GENERAL JOB FUNCTION\n \nThe Family Resource Coordinator works with donor hospital personnel, physicians, and the Donor Network West team to facilitate a donation discussion and the organ and tissue authorization process. The primary responsibility is to initiate the donation discussion and request for organ and tissue donation or notify the Notifying Party of donor designation. The Family Resource Coordinate also immediately responds to donor referrals to assess family needs as requested by the hospital, family and or resource/transplant coordinator. He/she must utilize consistent communication and empathy for both the donor family and potential transplant recipients. The individual must be compassionate, conscientious, and ethical, and must possess strong interpersonal skills which will allow her/him to deal effectively with conflict resolution, donor families in grief/crisis, individuals or groups and a variety of medical professionals. This position requires strong conflict management skills as well as written and verbal communication skill; and an ability to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives. \n","hostedUrl":"https://jobs.lever.co/dnwest/93975911-0208-4e9c-8e53-eb33797509a2","applyUrl":"https://jobs.lever.co/dnwest/93975911-0208-4e9c-8e53-eb33797509a2/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"Bay Area, CA","team":"Family Services","allLocations":["Bay Area, CA"]},"createdAt":1576788004164,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Family Resource Coordinator I (FRC) works with donor hospital personnel, physicians, and the DNWest team to facilitate a donation discussion and the organ and tissue authorization process. The primary responsibility is to initiate the donation discussion and request for organ and tissue donation or notify the Notifying Party (NP) of donor designation. The FRC I also immediately responds to donor referrals to assess family needs as requested by the hospital, family, and or resource/transplant coordinator. This role must utilize consistent communication and empathy for both the donor family and potential transplant recipients. The individual must be compassionate, conscientious, and ethical, and must possess strong interpersonal skills which will allow her/him to deal effectively with conflict resolution, donor families in grief/crisis, individuals or groups and a variety of medical professionals. This position requires strong conflict management skills as well as written and verbal communication skill; and an ability to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
\n
\nThe Family Resource Coordinator I (FRC) works with donor hospital personnel, physicians, and the DNWest team to facilitate a donation discussion and the organ and tissue authorization process. The primary responsibility is to initiate the donation discussion and request for organ and tissue donation or notify the Notifying Party (NP) of donor designation. The FRC I also immediately responds to donor referrals to assess family needs as requested by the hospital, family, and or resource/transplant coordinator. This role must utilize consistent communication and empathy for both the donor family and potential transplant recipients. The individual must be compassionate, conscientious, and ethical, and must possess strong interpersonal skills which will allow her/him to deal effectively with conflict resolution, donor families in grief/crisis, individuals or groups and a variety of medical professionals. This position requires strong conflict management skills as well as written and verbal communication skill; and an ability to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives.
","id":"adaffbb4-ef4b-4002-a0b1-af7fd3051a9c","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"\nWorks with DNWest’s staff and hospital staff to ensure that the authorizing party is identified per Uniform Anatomical Gift Act (UAGA)guidelines.\nInitiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during, and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation.\nResponds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Initiates frequent huddles with hospital and DNWest’s staff to ensure that the Authorizing Party/Notifying Party is presented the opportunity for donation or donor designation notification in the most appropriate time frame and manner. Accesses donor registries to determine prior authorization for donation.\nCommunicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Will communicate directly with donor families, hospital personnel, physicians, and DNWest’s staff.\nObtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary for organ recovery consistent with DNWest policy and procedure.\nCompletes the Uniform Donor Risk Assessment Interview (UDRAI) with appropriate historian per DNWest’s policy and procedure and obtains follow-up information if required.\nVisually assesses donors, interpret charts, document information, and communicate findings.\nCollaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient’s current clinical course.\nMaintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family advocate to the health care team as necessary.\nProvides education and relevant materials to hospital staff on the authorization and family process as well as the benefits of organ and tissue donation and services provided by DNWest to grieving families.\nProvides excellent customer service to internal and external partners.\nCollaborates with hospital staff to provide bereavement support as applicable.\nCollaborates with hospital staff to obtain administrative authorization when appropriate.\nProvides education to hospital staff regarding authorization, family care process, and donation process.\nResponsibilities may be affected by increased donor activity. Performs other duties as assigned.\n"},{"text":"Family Resource Coordinator I","content":"\nMust complete onboarding process and be a FRC I for a minimum of 12 months before applying for advancement.\nBuilds positive, professional relationships with all DNWest’s teams while maintaining and promoting the DNWest’s culture.\nRepresents organ and tissue donation equally.\nPossesses strong interpersonal skills with an ability to work effectively with all stakeholders, particularly with medical professionals, and donor families.\nManages highly stressful situations in a calm and professional manner by using sufficient judgment and discretion at all times.\nAbility to productively work independently and as a team participant. Accountable to the team and works with the team to meet DNWest’s strategic goals.\nPresents feedback effectively, maintaining positive relationships, and utilizing customer service skills.\nMaintains personal/professional balance; works toward resiliency.\nMaintains authorization rate within acceptable best practice expectations.\n"},{"text":"Onsite Presence","content":"\nSecures and maintains positive hospital leadership, physician, nurse and ancillary care staff relationships.\nAble to share action plans with DNWest and hospital teams.\nMaintains a supportive onsite presence as appropriate.\nProvides conflict resolution.\nUtilizes critical thinking skills in the moment to achieve the desired end result\n"},{"text":"Assessment and Planning","content":"\nVisually assesses donors, interpret charts, document information and communicates findings.\nCommunicates and collaborates with the attending physician and other members of the healthcare team to establish rapport, provide education on the benefits of donation, and ensure a collaborative planned approach for the donation discussion and authorization process.\nMaintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family advocate to the health care team as necessary.\n"},{"text":"Donation Discussion and Family Support ","content":"\nFacilitates the donation discussion and authorization process using the Dual Advocacy Fundamentals for potential organ and tissue donor families prior to, during and after death declaration.\nProvides donation discussion core elements, effectively advocates for donation, and accurately completes authorization documentation.\nUtilizes the Dual Advocacy fundamentals.\nAccesses all pertinent donor registries and assesses for a Document of Gift.\nAble to complete all required documentation and authorization forms.\nEffectively guides and documents the Donor Risk Assessment Interview.\nAssists with the bereavement support, answers questions, and provide care to both donor and non-donor families as applicable.\nCompletes calls during the donation process (daily update call, post OR call) when the onsite Clinical Coordinator requests assistance or when appropriate. \n"},{"text":"QUALIFICATIONS","content":"\nPossess knowledge of medical and legal principles of authorization, donor evaluation, and management.\nHas ability to communicate and present information effectively and concisely within a team environment. Has ability to work productively both independently, and as a team participant with accountability to all other team members.\nProactive team player who must uphold the core values of the organization which include passion, integrity, and teamwork.\nHas strong conflict management skills as well as excellent written, and verbal communications kills.\nMulti-lingual skills are beneficial. The most common languages spoken are Spanish, Mandarin, Cantonese, and Vietnamese.\nCompassionate, conscientious, and ethical, and must possess strong interpersonal skills which will allow her/him to deal effectively with conflict resolution, donor families in crisis, individuals or groups, and a variety of medical professionals.\nAble to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives.\nMaintain strong organizational skills that will allow him/her to assess changing environments establish appropriate priorities, handle highly stressful situations in a calm, mature manner, using sufficient judgment and discretion at all times.\nThis individual must also provide accurate assessments of job performance and recommend changes in policies, procedures, strategies and action plans.\nThrives in a fast-paced dynamic environment and adjusts to new priorities as required.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nA degree in biological sciences or social sciences or an equivalent degree/diploma/certification as a Counselor or allied health field or one year equivalent Organ Procurement Organization (OPO)experience.\nAt least 2 years’ of experience in working with families, counseling, bereavement, and/or crisis intervention preferred.\nBilingual in English and Spanish preferred\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":39.67,"max":44.08},"text":"Family Resource Coordinator","country":"US","workplaceType":"hybrid","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
\n
\nThe Family Resource Coordinator I (FRC) works with donor hospital personnel, physicians, and the DNWest team to facilitate a donation discussion and the organ and tissue authorization process. The primary responsibility is to initiate the donation discussion and request for organ and tissue donation or notify the Notifying Party (NP) of donor designation. The FRC I also immediately responds to donor referrals to assess family needs as requested by the hospital, family, and or resource/transplant coordinator. This role must utilize consistent communication and empathy for both the donor family and potential transplant recipients. The individual must be compassionate, conscientious, and ethical, and must possess strong interpersonal skills which will allow her/him to deal effectively with conflict resolution, donor families in grief/crisis, individuals or groups and a variety of medical professionals. This position requires strong conflict management skills as well as written and verbal communication skill; and an ability to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Family Resource Coordinator I (FRC) works with donor hospital personnel, physicians, and the DNWest team to facilitate a donation discussion and the organ and tissue authorization process. The primary responsibility is to initiate the donation discussion and request for organ and tissue donation or notify the Notifying Party (NP) of donor designation. The FRC I also immediately responds to donor referrals to assess family needs as requested by the hospital, family, and or resource/transplant coordinator. This role must utilize consistent communication and empathy for both the donor family and potential transplant recipients. The individual must be compassionate, conscientious, and ethical, and must possess strong interpersonal skills which will allow her/him to deal effectively with conflict resolution, donor families in grief/crisis, individuals or groups and a variety of medical professionals. This position requires strong conflict management skills as well as written and verbal communication skill; and an ability to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives.\n","hostedUrl":"https://jobs.lever.co/dnwest/adaffbb4-ef4b-4002-a0b1-af7fd3051a9c","applyUrl":"https://jobs.lever.co/dnwest/adaffbb4-ef4b-4002-a0b1-af7fd3051a9c/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"Fresno, CA","team":"Donation Development","allLocations":["Fresno, CA"]},"createdAt":1628552639477,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe In-House Coordinator manages elements of hospital development, clinical, and family care as the primary resource for their assigned donor hospital(s). The In-House Coordinator is primarily responsible for developing and implementing hospital strategic plans, responding to donor referrals, authorizing donation and clinical management of donors to enhance eye, organ, and tissue donation within the assigned hospital(s). This includes being a consistent, trustful and collaborative representative of DNWest. This role will also collaborate, as necessary, with other departments within DNWest and with external tissue banks to perform these functions. \n \nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\n\nHospital Services\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
The In-House Coordinator manages elements of hospital development, clinical, and family care as the primary resource for their assigned donor hospital(s). The In-House Coordinator is primarily responsible for developing and implementing hospital strategic plans, responding to donor referrals, authorizing donation and clinical management of donors to enhance eye, organ, and tissue donation within the assigned hospital(s). This includes being a consistent, trustful and collaborative representative of DNWest. This role will also collaborate, as necessary, with other departments within DNWest and with external tissue banks to perform these functions.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Hospital Services
","id":"950344fd-d5ac-474e-a70c-e108d62d8a09","lists":[{"text":"Strategic Planning:","content":"Takes primary responsibility for hospital donation strategy, development and organ and tissue donation performance.Sets quarterly and yearly goals to continuously improve performance that is consistent with DNWest organizational goals and strategic plans.Presents plans and strategy to hospital administration, physicians, and nursing staff."},{"text":"Relationships/Communication/Education:","content":"Secures and maintains visibility by rounding in all relevant units and positive hospital leadership/physician relationships.Provides concise written communications to external and internal partners.Provides conflict resolution as needed.Negotiates DNWest needs and necessary services with physicians, nurses, and ancillary services prior to and during organ and tissue donor cases.Responsible for acquiring and providing hospital feedback after referrals and donors. Conducts donor council meetings, participates in post donation After Action Review/Debrief meetings with physicians, nurses, and ancillary staff involved.Continuously performs on-site meetings and trainings in assigned hospitals.Participates in community events surrounding assigned hospital(s) such as Donate Life Month, as well as community based donation promotion activities as needed."},{"text":"Metrics","content":"Analyzes trends in donation processes.Maintains referral and donation process metrics. Participates in the medical record review process to identify potential referrals."},{"text":"Regulatory Requirements:","content":"Ensures current hospital affiliation agreement is maintained at all assigned hospitals.Responsible for hospital program site maintenance by ensuring all regulatory requirements are met as scheduled, including medical record review, hospital policies related to donation, hospital strategic plans."},{"text":"Referral Response ","content":"Responds and provides onsite consultation to hospitals that refer potential organ and tissue donors.Conducts a thorough chart review and determines medical suitability in conjunction with other clinical personnel. Documents information in DNWest’s electronic records."},{"text":"Family Services ","content":"Works in the capacity of Family Resource Coordinator in assigned facility(s). Assesses potential donor families, obtains appropriate authorization or notification for donation.Completes the Uniform Donor Risk Assessment Interview with appropriate historian per DNWest’s policy and procedure and obtains follow-up information if required.Collaborates with hospital staff to obtain administrative authorization when appropriate."},{"text":"Clinical Services ","content":"Assesses hemodynamic stability, performs donor physical assessment, and develops strategies in conjunction with DNWest’s clinical staff to maintain organ function.Consults with the health care team regarding the preservation of organs for donation, brain death declaration, and tests ordered for evaluation of potential organ donors. Obtains, labels, and packages specimens for testing.Maintains critical care knowledge and critical thinking skills to effectively and independently manage brain dead and donation after cardiac death donors using approved donor protocols and develops action plan with clinical team as needed.Facilitates transfer of donors to the DNWest recovery facility in San Ramon.Communicates with the coroner/medical examiner and collaborates with plan for release for donation, and plan for remains post recovery. Initiates communication and collaboration with appropriate support resources throughout the donation process."},{"text":"Administration","content":"Maintains complete and accurate business and expense reports.Attends staff meetings and other training programs as needed."},{"text":"QUALIFICATIONS","content":"Demonstrated ability to work autonomously in dynamic and demanding environments.Ability to communicate and present information effectively and concisely within a team environment.Compassionate, conscientious, and ethical, and must possess strong interpersonal skills to deal effectively with conflict resolution, donor families in crisis, individuals or groups and a variety of medical professionals. Strong conflict management skills as well as written and verbal communication skill; and an ability to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives. Possess strong strategic skills, understand the hospital and community education needs of the organization and effectively formulate a plan of response. Able to clearly communicate this plan to organizational staff, as well as internal/external stakeholders. Extensive knowledge of public speaking, hospital/business development, family care, and clinical management. Maintains strong organizational skills and can assess changing environments, establishes appropriate priorities, handles highly stressful situations in a calm, professional manner, using sufficient judgment and discretion at all times. Provides accurate assessments of job performance and recommends changes in policies, procedures, strategies, and action plans."},{"text":"EDUCATION AND EXPERIENCE","content":"Bachelor’s degree in nursing, biological sciences, business health administration, social sciences or an equivalent degree/diploma/certification as a counselor or allied health field or 2 years previous experience in the same role at an Organ Procurement Organization.2 - 3 years’ experience within a hospital system. Experience in collaboration, education, and negotiation with governmental regulatory bodies and key regulatory personnel.Must have the ability to travel within the DNWest service area by car. Must maintain a valid driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.Experience in presenting information, data, trends, and strategies to executive leadership, health care leaders, public groups, and other professionals."}],"salaryRange":{"min":38.4,"currency":"USD","interval":"per-hour-wage","max":48},"text":"In-House Coordinator - Community Regional Medical Center","country":"US","workplaceType":"onsite","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
The In-House Coordinator manages elements of hospital development, clinical, and family care as the primary resource for their assigned donor hospital(s). The In-House Coordinator is primarily responsible for developing and implementing hospital strategic plans, responding to donor referrals, authorizing donation and clinical management of donors to enhance eye, organ, and tissue donation within the assigned hospital(s). This includes being a consistent, trustful and collaborative representative of DNWest. This role will also collaborate, as necessary, with other departments within DNWest and with external tissue banks to perform these functions.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Hospital Services
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe In-House Coordinator manages elements of hospital development, clinical, and family care as the primary resource for their assigned donor hospital(s). The In-House Coordinator is primarily responsible for developing and implementing hospital strategic plans, responding to donor referrals, authorizing donation and clinical management of donors to enhance eye, organ, and tissue donation within the assigned hospital(s). This includes being a consistent, trustful and collaborative representative of DNWest. This role will also collaborate, as necessary, with other departments within DNWest and with external tissue banks to perform these functions. \n \nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\n\nHospital Services\n","hostedUrl":"https://jobs.lever.co/dnwest/950344fd-d5ac-474e-a70c-e108d62d8a09","applyUrl":"https://jobs.lever.co/dnwest/950344fd-d5ac-474e-a70c-e108d62d8a09/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"San Ramon, CA","team":"Logistics","allLocations":["San Ramon, CA"]},"createdAt":1706120790452,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Logistics Driver I enhances the mission of DNWest by providing ground transportation for the recovery teams and the DNWest staff. Also providing pickup and delivery of organs, tissues, blood specimens, supplies and/or paperwork, and donors. The Logistics Coordinator I communicates with on call management, recovery staff, organ clinical staff, coroners, funeral homes, hospital staff, transplant surgeons, and other key individuals and groups in a manner that reflects positively on the organization.\n \nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
\n
\nThe Logistics Driver I enhances the mission of DNWest by providing ground transportation for the recovery teams and the DNWest staff. Also providing pickup and delivery of organs, tissues, blood specimens, supplies and/or paperwork, and donors. The Logistics Coordinator I communicates with on call management, recovery staff, organ clinical staff, coroners, funeral homes, hospital staff, transplant surgeons, and other key individuals and groups in a manner that reflects positively on the organization.
\n
\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES
","id":"b2e9a785-b0d1-489c-affa-eeb4b43ede7f","lists":[{"text":"General","content":"\nCompletes documentation of driving activity on standard forms (pickup/drop-off times of team, destination, team/staff names. etc.)\nAssists with the loading and unloading of supplies as necessary.\nResponsible for delivery of the vehicles for scheduled/periodic maintenance as directed by management.\nConducts vehicle inspection prior to every case.\nParticipates effectively on the Logistics Coordinator I schedule, meeting minimum availability requirements.\nEnsures that general vehicle maintenance is completed including the completion of the vehicle maintenance checklist, cleaning (inside and outside) of vehicles and ensuring vehicles have been fully refueled following use.\nArrives on time for attending department meetings, staff meetings, workshops, and other DNWest activities.\nAbility to add and remove tire chains on fleet vehicles. \n"},{"text":"Team Transport","content":"\nDriving recovery teams to and from donor recovery hospitals and facilities.\nDriving recovery teams to airport(s) and picking up teams at airport(s) following the completion of the recovery process.\nDrives a DNWest vehicle with tissue and organs onboard for pickup and delivery to appropriate location.\n"},{"text":"Supply Runs and Non-Staff Related Pickups","content":"\nDrives a DNWest vehicle for pickup and delivery of blood and tissue samples as needed. \nAssists in Materials Management with stocking/inventory of supplies as needed.\nResponsible for driving and delivering clinical supplies to satellite DNWest offices (Fresno, Redding, Reno, etc.)\nResponsible for ensuring all supplies delivered to a satellite facility are stocked appropriately. \nPerforms scheduled monthly cleaning at the satellite facilities per DNWest policy. \nCompletes any other equipment transport needs that may arise. \n"},{"text":"Donor Transport","content":"\nDrives DNWest vehicle for donor pick up and/or drop off. \nEffectively operates transport gurneys independently and safely. \nPerforms an onsite assessment of the donor prior to transport to determine initial suitability. Contacts management on call with any concerns prior to the transport. \nRecognizes and completes documentation regarding any valuables or personal items present on the donor, ensuring they are stored in a secure locker. \nEnsures necessary information regarding cooling is obtained and completes required paperwork.\n"},{"text":"Administrative Work","content":"\nStaff are also required to perform some administrative work, such as training, policy review, meeting attendance and chart corrections. All work time must be properly recorded using DNWest’s timekeeping method. \nAlthough staff are provided with equipment for remote work use, they are not expected or required to monitor or respond to routine emails or attend to administrative duties during uncontrolled, non-activated time. Administrative tasks, including timekeeping, email checking, policy review, and job-related paperwork, communications, or phone calls, should be performed during activated time only. It is recommended that staff plan a two-hour block of time each week, to attend to outstanding administrative duties.\nIn the event of a mandatory meeting, staff will be provided with advance notice.\nStaff are not authorized, expected to, nor permitted to work from home except under the following specific guidelines. Staff may perform a maximum of two hours of administrative work from home in each pay period, without advance management approval. Of course, staff should be properly clocked in when performing any work, and comply with all timekeeping, meal period and rest break policies regardless of work location.\n“Off the clock” work is strictly prohibited.\n"},{"text":"QUALIFICATIONS","content":"\nTo perform this job successfully, an individual must be able to perform each essential duty and meet the physical demands of the role. The qualifications listed are representative of the knowledge, skill, and/or ability required. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nStrong work ethic and ability to work independently with minimal instruction or supervision.\nMust perform all tasks in a safe manner in compliance with DNWest’s safety policies and according to applicable regulations.\nPresents a professional image in performing position functions. Excellent customer service.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nHigh School graduate or GED equivalent preferred or demonstratable comparable work experience. \nPrevious fleet/commercial driving experience is highly preferred.\n"}],"salaryRange":{"min":21.98,"currency":"USD","interval":"per-hour-wage","max":25},"text":"Logistics Driver I","country":"US","workplaceType":"onsite","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
\n
\nThe Logistics Driver I enhances the mission of DNWest by providing ground transportation for the recovery teams and the DNWest staff. Also providing pickup and delivery of organs, tissues, blood specimens, supplies and/or paperwork, and donors. The Logistics Coordinator I communicates with on call management, recovery staff, organ clinical staff, coroners, funeral homes, hospital staff, transplant surgeons, and other key individuals and groups in a manner that reflects positively on the organization.
\n
\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Logistics Driver I enhances the mission of DNWest by providing ground transportation for the recovery teams and the DNWest staff. Also providing pickup and delivery of organs, tissues, blood specimens, supplies and/or paperwork, and donors. The Logistics Coordinator I communicates with on call management, recovery staff, organ clinical staff, coroners, funeral homes, hospital staff, transplant surgeons, and other key individuals and groups in a manner that reflects positively on the organization.\n \nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\n","hostedUrl":"https://jobs.lever.co/dnwest/b2e9a785-b0d1-489c-affa-eeb4b43ede7f","applyUrl":"https://jobs.lever.co/dnwest/b2e9a785-b0d1-489c-affa-eeb4b43ede7f/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"Fresno, CA","team":"Logistics","allLocations":["Fresno, CA"]},"createdAt":1715283074110,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nGENERAL JOB FUNCTION\n \nThe Logistics Driver I enhances the mission of DNWest by providing ground transportation for the recovery teams and the DNWest staff. Also providing pickup and delivery of organs, tissues, blood specimens, supplies and/or paperwork, and donors. The Logistics Coordinator I communicates with on call management, recovery staff, organ clinical staff, coroners, funeral homes, hospital staff, transplant surgeons, and other key individuals and groups in a manner that reflects positively on the organization.\n \nJOB DUTIES AND RESPONSIBILITIES \n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
GENERAL JOB FUNCTION
\n
\nThe Logistics Driver I enhances the mission of DNWest by providing ground transportation for the recovery teams and the DNWest staff. Also providing pickup and delivery of organs, tissues, blood specimens, supplies and/or paperwork, and donors. The Logistics Coordinator I communicates with on call management, recovery staff, organ clinical staff, coroners, funeral homes, hospital staff, transplant surgeons, and other key individuals and groups in a manner that reflects positively on the organization.
\n
\nJOB DUTIES AND RESPONSIBILITIES
","id":"f4655139-ec52-473f-8d7d-79118d5a1f54","lists":[{"text":"General","content":"\nCompletes documentation of driving activity on standard forms (pickup/drop-off times of team, destination, team/staff names. etc.)\nAssists with the loading and unloading of supplies as necessary.\nResponsible for delivery of the vehicles for scheduled/periodic maintenance as directed by management.\nConducts vehicle inspection prior to every case.\nParticipates effectively on the Logistics Coordinator I schedule, meeting minimum availability requirements.\nEnsures that general vehicle maintenance is completed including the completion of the vehicle maintenance checklist, cleaning (inside and outside) of vehicles and ensuring vehicles have been fully refueled following use.\nArrives on time for attending department meetings, staff meetings, workshops, and other DNWest activities.\nAbility to add and remove tire chains on fleet vehicles. \n"},{"text":"Team Transport","content":"\nDriving recovery teams to and from donor recovery hospitals and facilities.\nDriving recovery teams to airport(s) and picking up teams at airport(s) following the completion of the recovery process.\nDrives a DNWest vehicle with tissue and organs onboard for pickup and delivery to appropriate location.\n"},{"text":"Supply Runs and Non-Staff Related Pickups","content":"\nDrives a DNWest vehicle for pickup and delivery of blood and tissue samples as needed.\nAssists in Materials Management with stocking/inventory of supplies as needed.\nResponsible for driving and delivering clinical supplies to satellite DNWest offices (Fresno, Redding, Reno, etc.)\nResponsible for ensuring all supplies delivered to a satellite facility are stocked appropriately.\nPerforms scheduled monthly cleaning at the satellite facilities per DNWest policy.\nCompletes any other equipment transport needs that may arise. \n"},{"text":"Donor Transport","content":"\nDrives DNWest vehicle for donor pick up and/or drop off.\nEffectively operates transport gurneys independently and safely.\nPerforms an onsite assessment of the donor prior to transport to determine initial suitability. Contacts management on call with any concerns prior to the transport.\nRecognizes and completes documentation regarding any valuables or personal items present on the donor, ensuring they are stored in a secure locker.\nEnsures necessary information regarding cooling is obtained and completes required paperwork.\n"},{"text":"Administrative Work","content":"\nStaff are also required to perform some administrative work, such as training, policy review, meeting attendance and chart corrections. All work time must be properly recorded using DNWest’s timekeeping method.\nAlthough staff are provided with equipment for remote work use, they are not expected or required to monitor or respond to routine emails or attend to administrative duties during uncontrolled, non-activated time. Administrative tasks, including timekeeping, email checking, policy review, and job-related paperwork, communications, or phone calls, should be performed during activated time only. It is recommended that staff plan a two-hour block of time each week, to attend to outstanding administrative duties.\nIn the event of a mandatory meeting, staff will be provided with advance notice.\nStaff are not authorized, expected to, nor permitted to work from home except under the following specific guidelines. Staff may perform a maximum of two hours of administrative work from home in each pay period, without advance management approval. Of course, staff should be properly clocked in when performing any work, and comply with all timekeeping, meal period and rest break policies regardless of work location.\n“Off the clock” work is strictly prohibited.\n"},{"text":"QUALIFICATIONS","content":"\nStrong work ethic and ability to work independently with minimal instruction or supervision.\nMust perform all tasks in a safe manner in compliance with DNWest’s safety policies and according to applicable regulations.\nPresents a professional image in performing position functions. Excellent customer service.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nHigh School graduate or GED equivalent preferred or demonstratable comparable work experience.\nPrevious fleet/commercial driving experience is highly preferred.\n"}],"salaryRange":{"min":21.98,"max":25,"currency":"USD","interval":"per-hour-wage"},"text":"Logistics Driver I","country":"US","workplaceType":"onsite","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"GENERAL JOB FUNCTION
\n
\nThe Logistics Driver I enhances the mission of DNWest by providing ground transportation for the recovery teams and the DNWest staff. Also providing pickup and delivery of organs, tissues, blood specimens, supplies and/or paperwork, and donors. The Logistics Coordinator I communicates with on call management, recovery staff, organ clinical staff, coroners, funeral homes, hospital staff, transplant surgeons, and other key individuals and groups in a manner that reflects positively on the organization.
\n
\nJOB DUTIES AND RESPONSIBILITIES
","descriptionBodyPlain":"GENERAL JOB FUNCTION\n \nThe Logistics Driver I enhances the mission of DNWest by providing ground transportation for the recovery teams and the DNWest staff. Also providing pickup and delivery of organs, tissues, blood specimens, supplies and/or paperwork, and donors. The Logistics Coordinator I communicates with on call management, recovery staff, organ clinical staff, coroners, funeral homes, hospital staff, transplant surgeons, and other key individuals and groups in a manner that reflects positively on the organization.\n \nJOB DUTIES AND RESPONSIBILITIES \n","hostedUrl":"https://jobs.lever.co/dnwest/f4655139-ec52-473f-8d7d-79118d5a1f54","applyUrl":"https://jobs.lever.co/dnwest/f4655139-ec52-473f-8d7d-79118d5a1f54/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Exempt","location":"San Ramon, CA","team":"Quality Systems","allLocations":["San Ramon, CA"]},"createdAt":1658172232808,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Quality Systems Specialist II contributes to the establishment and maintenance of quality assurance and performance improvement systems by participating in the activities listed below.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
\n
\nThe Quality Systems Specialist II contributes to the establishment and maintenance of quality assurance and performance improvement systems by participating in the activities listed below.
","id":"63e0209d-ba32-4442-9409-86873cbb3786","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"\nDemonstrates knowledge of applicable Centers for Medicare and Medicaid Services (CMS), Food and Drugs Administration (FDA), United Network for Organ Sharing (UNOS), Association of Organization Procurement Organizations (AOPO), American Association of Tissue Banks (AATB) requirements.\nEstablishes and maintains controlled documents such as procedures and forms.\nEnsures organ donor records and data reporting are in compliance with regulatory agencies, (e.g. AOPO, UNOS, CMS, CDC, AATB and FDA).\nCollects, analyzes, and trends performance-related data.\nParticipates in internal and external audits.\nPrepares for regulatory audits such as the AOPO, CMS, UNOS, AATB, etc.\nCoordinates and performs corrective action activities related to regulatory audits.\nMaintains accreditations, licensures, and registrations.\nPerforms, tracks and reports occurrences, complaints, and corrective and preventive action (CAPA).\nPerforms quality-related aspects of equipment and facility management including calibrations, qualifications, equipment files, record reviews, etc.\nQualifies supplies, suppliers, and establishments that provide critical services.\nPerforms or assists in validation of equipment, software, etc.\nMaintains and monitors the training system/program to meet regulatory requirements. Assists with or performs training plan development, training plan changes, employee onboarding, and employee orientation. Monitors and reports on training compliance.\nParticipates in process and performance monitoring and improvement projects and training as directed by Quality Systems Management.\nServes as the Quality representative on cross-functional and multi-site teams.\nMaintains confidentiality of all donor/recipient information.\nReports workload and keep Quality Systems Management informed.\nEnsures systems used in Quality Systems (QS) are properly maintained.\n"},{"text":"QUALIFICATIONS","content":"\nRegularly and directly assists quality management team under only general supervision.\nUses working knowledge of applicable standards and regulations to make independent choices to assure compliance in all aspect of their role.\nExperience performing/mastery of more than half of essential job duties and responsibilities.\nMakes recommendations for quality assurance and performance improvement initiatives.\nServes as lead on selected departmental projects/audits and as a participating member of cross-departmental projects.\nTrains QS department and all DNWest’s staff on selected QS and Performance Improvement topics related to areas of expertise.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nBachelor’s degree in a life science or equivalent education/work experience in a structured regulated environment such as biologics, medical device, or pharmaceuticals.\nCurrent California Driver’s license and current vehicle insurance based on California minimum insurance coverage standards.\nExperience with organ and/or tissue donation and/or transplantation preferred.\nWorking knowledge of medical terminology and medical record procedures preferred.\nQuality certification in a relevant quality discipline such as Certified Quality Auditor, Lean Certification a plus.\nCertified Tissue Bank Specialist (CTBS), Certified Procurement Transplant Coordinator (CPTC), Certified Eye Bank Technician (CEBT) certifications preferred.\n"}],"salaryRange":{"min":67494,"max":74994,"currency":"USD","interval":"per-year-salary"},"text":"Quality Systems Specialist II","country":"US","workplaceType":"onsite","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
\n
\nThe Quality Systems Specialist II contributes to the establishment and maintenance of quality assurance and performance improvement systems by participating in the activities listed below.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Quality Systems Specialist II contributes to the establishment and maintenance of quality assurance and performance improvement systems by participating in the activities listed below.\n","hostedUrl":"https://jobs.lever.co/dnwest/63e0209d-ba32-4442-9409-86873cbb3786","applyUrl":"https://jobs.lever.co/dnwest/63e0209d-ba32-4442-9409-86873cbb3786/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"San Ramon, CA","team":"Organ Referral","allLocations":["San Ramon, CA"]},"createdAt":1614887715396,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Referral Response Coordinator I is responsible for providing response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and physicians in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care, and may provide families with the option of organ and/or tissue donation. These entire job function collaborates with other staff in varies departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
The Referral Response Coordinator I is responsible for providing response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and physicians in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care, and may provide families with the option of organ and/or tissue donation. These entire job function collaborates with other staff in varies departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.
","id":"2da1a56c-0336-43c7-98df-2e2a3f37104b","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"Responds promptly and appropriately to potential donor referrals to assess suitability and enhance the donation process.Conducts chart reviews and determines medical suitability in conjunction with DNWest clinical staff. Understands and accurately maintains donor information and charting.Assesses hemodynamic stability and develops strategies in conjunction with DNWest clinical staff to maintain organ function.Collaborates with physician and other hospital personnel to develop plan for referral management from initial referral through declaration of death/donation after cardiac death evaluation.Provides education to hospital staff about the donation process. Reviews medical-legal documentation pertaining to brain death, ensures declaration is completed according to hospital policy and in accordance with American Association of Neurology Guidelines.Provides emotional support and expertise in donation process for donor families and utilizes DNWest staff or hospital resources, as needed."},{"text":"QUALIFICATIONS","content":"Strong organizational skills.Works well under pressure.Ability to communicate and present information effectively and concisely within a team environment.Strong interpersonal skills.Proactive team player who can multitask with ease and uphold organizational core values.Strong attention to detail, excellent written and verbal communication skills. Thrives in a fast-paced dynamic environment and adjusts to new priorities as required."},{"text":"EDUCATION AND EXPERIENCE","content":"Bachelor’s degree in allied or health science or equivalent experience.Licensed vocational nurse, emergency medical technician, paramedic, or registered respiratory therapist preferred.Previous organ procurement organization experience preferred.Experience in medical/critical care field preferred."}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":37.86,"max":52.06},"text":"Referral Response Coordinator","country":"US","workplaceType":"onsite","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
The Referral Response Coordinator I is responsible for providing response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and physicians in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care, and may provide families with the option of organ and/or tissue donation. These entire job function collaborates with other staff in varies departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Referral Response Coordinator I is responsible for providing response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and physicians in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care, and may provide families with the option of organ and/or tissue donation. These entire job function collaborates with other staff in varies departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.\n","hostedUrl":"https://jobs.lever.co/dnwest/2da1a56c-0336-43c7-98df-2e2a3f37104b","applyUrl":"https://jobs.lever.co/dnwest/2da1a56c-0336-43c7-98df-2e2a3f37104b/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"Stockton, CA","team":"Organ Referral","allLocations":["Stockton, CA"]},"createdAt":1657231462963,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Referral Response Coordinator is responsible for response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and MDs in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. These entire job functions collaborate with other staff in varies departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
\n
\nThe Referral Response Coordinator is responsible for response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and MDs in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. These entire job functions collaborate with other staff in varies departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.
","id":"a6f0ba38-87ce-4480-ad92-789db33b69b9","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"\nRespond promptly and appropriately to potential donor referrals to assess suitability and enhance the donation process.\nConducts chart reviews and determines medical suitability in conjunction with other clinical personnel. Understands and accurately maintains donor information and charting.\nAssess hemodynamic stability and develops strategies in conjunction with DNW clinical staff to maintain organ function.\nCollaborates with Physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD evaluation.\nProvides education to hospital staff about the donation process.\nPerforms donor physical assessments. Obtains, labels, and packages blood for tissue typing and infectious disease testing. Informs hospital staff on progression of referral process.\nReview medical-legal documentation pertaining to brain death declaration is completed according to hospital policy and in accordance with American Association of Neurology Guidelines.\nProvides emotional support and expertise in donation process for donor families and utilizes DNW staff or hospital resources, as needed.\nPerforms administrative functions in a timely manner. \n"},{"text":"QUALIFICATIONS","content":"\nStrong organizational skills.\nWorks well under pressure.\nAbility to communicate and present information effectively and concisely within a team environment.\nStrong interpersonal skills.\nProactive team player who can multitask with ease, and uphold organizational core values.\nStrong attention to detail, excellent written and verbal communication skills. Thrives in a fast-paced dynamic environment \n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nBachelor’s degree in allied or health science or equivalent experience.\nLicensed LVN, EMT, Paramedic or RRT preferred.\nPrevious OPO experience preferred.\nExperience in medical / critical care field preferred.\n"}],"salaryRange":{"min":37.86,"max":47.33,"currency":"USD","interval":"per-hour-wage"},"text":"Referral Response Coordinator","country":"US","workplaceType":"hybrid","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
\n
\nThe Referral Response Coordinator is responsible for response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and MDs in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. These entire job functions collaborate with other staff in varies departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Referral Response Coordinator is responsible for response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and MDs in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. These entire job functions collaborate with other staff in varies departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.\n","hostedUrl":"https://jobs.lever.co/dnwest/a6f0ba38-87ce-4480-ad92-789db33b69b9","applyUrl":"https://jobs.lever.co/dnwest/a6f0ba38-87ce-4480-ad92-789db33b69b9/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"Fresno, CA","team":"Organ Referral","allLocations":["Fresno, CA"]},"createdAt":1742411080755,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n\nThe Referral Response Coordinator is responsible for response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and MDs in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. These entire job functions collaborate with other staff in varies departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
The Referral Response Coordinator is responsible for response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and MDs in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. These entire job functions collaborate with other staff in varies departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.
","id":"1b810b9e-cfa0-49be-be58-7653533ffb35","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"Respond promptly and appropriately to potential donor referrals to assess suitability and enhance the donation process.Conducts chart reviews and determines medical suitability in conjunction with other clinical personnel. Understands and accurately maintains donor information and charting.Assess hemodynamic stability and develops strategies in conjunction with DNW clinical staff to maintain organ function.Collaborates with Physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD evaluation.Provides education to hospital staff about the donation process.Performs donor physical assessments. Obtains, labels, and packages blood for tissue typing and infectious disease testing. Informs hospital staff on progression of referral process.Review medical-legal documentation pertaining to brain death declaration is completed according to hospital policy and in accordance with American Association of Neurology Guidelines.Provides emotional support and expertise in donation process for donor families and utilizes DNW staff or hospital resources, as needed.Performs administrative functions in a timely manner. "},{"text":"QUALIFICATIONS","content":"Strong organizational skills.Works well under pressure.Ability to communicate and present information effectively and concisely within a team environment.Strong interpersonal skills.Proactive team player who can multitask with ease, and uphold organizational core values.Strong attention to detail, excellent written and verbal communication skills. Thrives in a fast-paced dynamic environment "},{"text":"EDUCATION AND EXPERIENCE","content":"Bachelor’s degree in allied or health science or equivalent experience.Licensed LVN, EMT, Paramedic or RRT preferred.Previous OPO experience preferred.Experience in medical / critical care field preferred."}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":37.86,"max":47.33},"text":"Referral Response Coordinator - Night Shift","country":"US","workplaceType":"onsite","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
The Referral Response Coordinator is responsible for response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and MDs in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. These entire job functions collaborate with other staff in varies departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.
","descriptionBodyPlain":"POSITION SUMMARY\n\nThe Referral Response Coordinator is responsible for response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and MDs in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. These entire job functions collaborate with other staff in varies departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.\n","hostedUrl":"https://jobs.lever.co/dnwest/1b810b9e-cfa0-49be-be58-7653533ffb35","applyUrl":"https://jobs.lever.co/dnwest/1b810b9e-cfa0-49be-be58-7653533ffb35/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Exempt","location":"Bay Area, CA","team":"Organ Referral","allLocations":["Bay Area, CA"]},"createdAt":1752010096963,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Supervisor of Referral Response Coordinators is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and maintaining a high quality of service to ensure all donor potential is maximized. The role is responsible for assisting and providing employee management, including but not limited to recruitment, performance reviews, time and attendance reporting, expenses approval, training, and call schedule support. This role provides input into policy development, process improvement, and other organizational decisions.\n \nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
The Supervisor of Referral Response Coordinators is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and maintaining a high quality of service to ensure all donor potential is maximized. The role is responsible for assisting and providing employee management, including but not limited to recruitment, performance reviews, time and attendance reporting, expenses approval, training, and call schedule support. This role provides input into policy development, process improvement, and other organizational decisions.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
","id":"84dfc082-c830-49d6-9d7c-0b91e08bfb07","lists":[{"text":"Clinical Responsibilities","content":"Daily Oversight of Referral Response Management:Works directly with Organ Referral Department staff and Organ Operations Leadership to ensure timely and appropriate response to organ referrals. This includes adherence of assigned staff to the referral communication pathway to manage all active referrals, including shift/daily follow up to optimize every donation opportunity.Provides support, assistance, and resources to DNWest management team.Works to ensure optimal staffing at all times by serving as an active supervisor, which includes routine frontline shifts and backup support during increased activity levels.Reviews organ referral activity with staff to identify adherence to organizational expectations for timely support to internal and external customers. Develops action plans with assigned clinicians to address areas of improvement. Works with Organ Operations Department on strategies to meet operational goals.Performs appropriate follow-up with physicians, nurses, and other donor hospital staff regarding DNWest staff concerns raised during onsite situations. Understands hospital and DNWest escalation protocols.Collaborates with Organ Operations Leadership to provide clear and consistent DNWest messaging related to the donation process. Responds onsite independently and/or in conjunction with assigned staff to hospital referrals within designated time outlined in expectations, policy, and guidelines.Communicates with the Attending Physician and other members of the healthcare team to establish rapport and ensure a collaborative and team-oriented approach to referrals and donors. This may include but is not limited to: maintenance of potential donor patients and determination of medical suitability.Completes and maintains competency Transnet training, ID/Culture testing and is a resource for RRC’s completing the training.Expected to support organ operations needs during periods of high activity which may include responding to referrals on day, night, weekend, and holiday shifts. Expected to assist with daily referral activity coverage for team absences. "},{"text":"Process Improvement","content":"Participates in the development, implementation, and updating of DNWest policies and procedures as they relate to organ referral process and management.Tracks and trends performance improvement metrics within the department, and, in conjunction with Organ Referral Operations Leadership, implements strategies to improve overall efficiency and performance.Implements and monitors initiatives to increase overall productivity of the Referral Response Coordinators.Ensures that documentation is completed in accordance with DNWest, hospital policies/procedures and industry standards/expectations.Participates in the development of the department strategic plan and effectively implements strategies within the Organ Referral Operations Department.Activates the occurrence reporting system, investigates, and performs root cause analyses, as necessary.Implements strategies to increase communication, develop trust and intra-departmental collaboration; works to integrate frontline talent.In conjunction with:Organ and Donation Development Operations Leadership, and Regional Teams, participates in suitability discussions and assesses cases for challenges and anticipated outcomes.Learning and Development Department, the RRC Supervisor educates, participates in and evaluates the effectiveness of professional education activities related to performance improvement, process improvement and implements strategies to increase organ referral response and donation opportunities.Resource Triage Coordinators, evaluates and implements processes to ensure collaboration and communication between the RTC and RRC teams within the Organ Referral Operations Department.Process Improvement Department, to identify actual and potential obstacles: collects and analyzes data, establishes facts, and draws valid conclusions. Works to implement needed changes and monitors for effectiveness."},{"text":"Talent Development ","content":"Creates and maintains a safe and confidential environment for direct reports.Supervises assigned referral response staff which includes but is not limited to recruitment, interviewing, and candidate selection; scheduling; training and development; coaching and counseling; appraisal and recognition; career development and advancement and disciplinary action in accordance with DNWest policy and procedures. All of these will be done in collaboration with Organ Referral Operations Leadership.Focuses on coaching staff and works to implement field assessments and annual competencies, to improve direct reports’ performance, provide continual feedback, and frontline support.Consistently reviews and evaluates the effectiveness of the department training program and works with Learning and Development Department to develop and implement any necessary changes.Maintains a primary focus on recruitment, retention, and training of Referral Response Coordinator staff for both new hire training and ongoing training. Participates in hiring and interview processes. Collaborates with Field Trainer for RRC’s, Preceptors, and new staff during orientation to ensure training needs of individual staff are met.Monitors and assesses for preceptor effectiveness. Models effective training for frontline preceptors by working in conjunction with the Field Trainer for RRC’s.In conjunction with Organ Referral Department Leadership and Human Resources, ability to counsel, evaluate, discipline, and recommend termination of personnel, if necessary.Helps staff to identify and attain professional goals and objectives while focusing on retention and individual needs of frontline talent. Contributes to appropriate documentation of frontline talent development.Participates in the facilitation of interdepartmental collaborative and cross- training/shadowing efforts."},{"text":"Administrative Responsibilities","content":"Coordinates team scheduling to provide adequate referral response resources.Integrates fiscal responsibility for DNWest by having awareness of staff timecard entries, expense reporting, and budget deviations in collaboration with Organ Referral Operations Leadership.Activates the DNWest Quality Systems occurrence reporting system and completes follow up with direct reports and leadership as assigned.Identifies, develops, implements, and updates DNWest policy, guidelines, and job aids. Policy development is typically related to organ operations, but the Supervisor could be engaged for input from other functions to determine consistency across job roles.Ensures compliance with established quality assurance standards as well as local, state, and federal regulations relating to organ procurement to demonstrate commitment to quality.As part of the leadership team, participates in departmental and organizational strategic planning focused on meeting goals and key performance measures.Works with other members of the management team to attain DNWest’s organizational goals and performance metrics. Familiar with Centers for Medicare & Medicaid Services benchmarking and speaks to continued improvement to meet measures."},{"text":"QUALIFICATIONS","content":"Must have the ability to communicate clearly to accurately convey information either in person, electronically through email or text messaging, or by telephone to staff, healthcare partners, donor families and external stakeholders. Must possess strong interpersonal skills, which allow for effectively communicating, negotiating, and resolving conflict with individuals and/or groups of individuals.Requires a strong knowledge of referral management, patient assessment, clinical management, organ allocation, and the overall donation process.Exhibits the ability to provide oversight and assess daily needs of the donation process form the viewpoint of organ operations and clinical requirements to maximize donation.Displays good judgement and critical thinking skills.Exhibits excellent written and verbal skills.Skilled in fostering an environment that promotes learning and practicing technical concepts/terms.Able to communicate with clarity and kindness.Able to give and receive constructive feedback. Willing to learn and apply standard practices in presentation, facilitation, and follow facilitator guides for established training. Willing to learn and apply to learn the basics of adult learning theory and the impact of curriculum and assessment design."},{"text":"EDUCATION AND EXPERIENCE","content":"Bachelor’s degree in registered nursing or biological sciences or an equivalent degree/diploma/certification in an allied health care field (i.e. emergency medical technician-paramedic, LVN or respiratory therapy) is required, with possible exception for DNWest employees who have worked through other applicable clinical roles proving equivalent and required knowledge and expertise.The minimum requirements for this position include but not limited to the following:Minimum of 3 yrs experience working in an organ procurement organization as a RRC or equivalent OR minimum 18 months in Organ Procurement Organization combined with 18 months in a supervisory/training rolePrevious supervisory experience in health care preferredProven leadership, communication, preceptor, and supervisory and coaching skills.Must have the ability to travel within the DNWest service area by car. Must maintain a valid driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards."}],"salaryRange":{"min":143586,"max":161893,"currency":"USD","interval":"per-year-salary"},"text":"Supervisor of Referral Response","country":"US","workplaceType":"hybrid","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
The Supervisor of Referral Response Coordinators is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and maintaining a high quality of service to ensure all donor potential is maximized. The role is responsible for assisting and providing employee management, including but not limited to recruitment, performance reviews, time and attendance reporting, expenses approval, training, and call schedule support. This role provides input into policy development, process improvement, and other organizational decisions.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Supervisor of Referral Response Coordinators is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and maintaining a high quality of service to ensure all donor potential is maximized. The role is responsible for assisting and providing employee management, including but not limited to recruitment, performance reviews, time and attendance reporting, expenses approval, training, and call schedule support. This role provides input into policy development, process improvement, and other organizational decisions.\n \nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\n","hostedUrl":"https://jobs.lever.co/dnwest/84dfc082-c830-49d6-9d7c-0b91e08bfb07","applyUrl":"https://jobs.lever.co/dnwest/84dfc082-c830-49d6-9d7c-0b91e08bfb07/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Exempt","location":"Fresno, CA","team":"Tissue Recovery Operations","allLocations":["Fresno, CA"]},"createdAt":1746038864073,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nGENERAL JOB FUNCTION\nThe Supervisor, Recovery Services is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and for maintaining a high quality of service at all times to ensure all donor potential is maximized. He/she is responsible for assisting and providing personnel management, including but not limited to: recruitment, succession planning, performance reviews, time and attendance reporting, training and call schedule support. He/she provides input into policy development, process improvement, and other organizational decisions. \n\nJOB DUTIES AND RESPONSIBILITIES\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
GENERAL JOB FUNCTION
The Supervisor, Recovery Services is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and for maintaining a high quality of service at all times to ensure all donor potential is maximized. He/she is responsible for assisting and providing personnel management, including but not limited to: recruitment, succession planning, performance reviews, time and attendance reporting, training and call schedule support. He/she provides input into policy development, process improvement, and other organizational decisions.
JOB DUTIES AND RESPONSIBILITIES
","id":"32e1bc39-fd88-49a2-9c64-6e92f3d3e119","lists":[{"text":"Daily Recovery Services Oversight","content":"Provides daily oversight of organ and tissue recovery services activity in order to ensure allocation, recovery coordination, and graft utilization meet regulatory requirements, maintain consistently high standards for surgical recovery of organs and tissues, as well as provide excellent service to donor hospital staff, donor families, transplant centers, transplant recipients and other external donation partners.Works to ensure optimal staffing at all times by serving as an active supervisor, which includes routine frontline shifts and backup support during increased activity levels.Acts as a resource to Recovery Services staff by providing ad hoc assistance on daily organ and tissue activity to ensure donation is maximized and frontline workloads are manageable. Required supervision coverage includes days, nights, weekends, and holidays.Provides support, assistance, and resources to DNW management team and Medical Directors. Encourages and supports research projects that are undertaken by DNW.Supports the work of the Administrator-on-Call (AOC) & Clinical Operations Manager (COM) by providing consistent first-line advice and counsel for issues related to organ and tissue operations and recovery."},{"text":"Process Improvement","content":"Participates in the development, implementation and updating of DNW policies and procedures as they relate to both organ and tissue operations Tracks and trends performance improvement metrics within the department, and, in conjunction with the Recovery Services Manager, implements strategies to improve overall efficiency and performance. Implements and monitors initiatives to increase overall productivity and output of the Recovery Services department. Ensures that recovery documentation is completed in accordance with DNW, partner SOP’s and industry standards/expectations.Participates in the development of the strategic plan and effectively implements strategies within the Recovery Services department.Activates the occurrence reporting system, investigates and performs root cause analyses, as necessary.Implements strategies to increase communication, develop trust and intra-departmental collaboration; works to integrate frontline talent.In conjunction with:Medical Director, AOC, COM, and Regional Teams, participates in recovery suitability discussions and assesses cases for challenges and anticipated outcomes.Educators, participates in and evaluates the effectiveness of professional education activities related to performance improvement, process improvement and implements strategies to increase graft utilization and customer satisfaction.Operations and Recovery Leadership, reviews organ and tissue suitability, allocation and recovery activity to identify successful areas and develops action plans to address opportunities for improvement.Process Improvement Department, identifies actual and potential obstacles: collects and analyzes data, establishes facts and draws valid conclusions. Works to implement needed changes and monitors for effectiveness.Materials Management, provides feedback regarding supplies and equipment needs, oversight to inventory levels, supports the electronic supply management system and supports maintenance to clinical and supply spaces.Talent Development and Succession PlanningCreates and maintains a safe and confidential environment for direct reports.Focuses on coaching staff and works to implement field assessments and annual competencies, to improve direct reports’ performance, provide continual feedback, and frontline support. Consistently reviews and evaluates the effectiveness of the department training program, and works with Education Department to develop and implement any necessary changes.Maintains a primary focus on recruitment, retention, and training of Recovery Services staff; participates in hiring and interview processes. Collaborates with preceptors and new staff during orientation to ensure training needs of individual staff are met.Maintains a focus on department-level succession planning. Implements strategies to maintain high level performance within team at all times.Monitors and assesses for preceptor effectiveness. Models effective training for frontline preceptors by routinely working in a preceptor/trainer capacity.Ability to counsel, evaluate, discipline, and recommend termination of personnel, if necessary. Helps staff to identify and attain professional goals and objectives while focusing on retention and individual needs of frontline talent. Contributes to appropriate documentation of frontline talent development.Participates in the facilitation of interdepartmental collaborative and cross-training/shadowing efforts."},{"text":"External Facing Responsibilities","content":"Possesses strong decision-making capabilities and excellent communication skills, with an ability to effectively engage with transplant surgeons, coroner and funeral home staff, and tissue processor partners on a regular basis.May function as liaison to outside contractors and vendors, at times taking a lead role in projects that DNW enters into.Prepares and implements educational programs with Regional Teams to create awareness and facilitation of the donation process, as needed. Assumes responsibility for presenting in-services, debriefings, and other educational forums to outside agencies as needed."},{"text":"Professional/Personal Competency","content":"Maintains professional competence to provide leadership and consultative services to direct reports, transplant centers, hospital partners, coroner and funeral home facilities, tissue processors, and donor families. Maintains current knowledge of national and local regulations and best practices in organ and tissue operations, including but not limited to authorization, recovery, allocation, and preservation policies.Works to develop and maintain active membership in professional associations, participation at workshops, and seminars.Possess the ability to speak on a national platform as expert in organ and tissue operations.Performs other duties as assigned."},{"text":"QUALIFICATIONS","content":" Highly organized and resourceful, with excellent written, verbal and presentation communications skills Demonstrates tact, maturity, and professionalism in all points of contact. Builds and maintains positive relations within the Recovery Services, throughout DNW, and outside of DNW. Represents DNW effectively in client situations and to the general public.Possess a high degree of organization, ingenuity, ability to solve problems independently, Works autonomously and takes decisive action in urgent situations to minimize adverse events that may negatively impact authorization, the supply of organ and tissue, and the safety of recipients.Proven effective supervisory skills, managing team performance, exhibits motivational and leadership skills to engage staff to meet organizational goals.Ability to adapt in order to rapidly problem-solve in the face of unforeseen challenges. Makes efficient and effective use of own time. Sets and meets realistic deadlines. Attends and participates in departmental and organizational meetings.Adheres to the principles of “customer service” in all aspects of the job. Supports fellow employees and others to further the achievement of DNW’s mission."},{"text":"EDUCATION AND EXPERIENCE","content":"Required Education: Degree in Biologic Sciences or equivalent degree/certification/diploma in an allied health field. Prior work experience within the donation industry may substitute for educational requirement. Two to four years of experience working in organ or tissue procurement or transplantation with significant knowledge of all aspects of organ, eye and/or tissue banking. Education may partially substitute for experience requirement.CTBS certification and/or CEBT certification; CPTC and/or CTP certification preferredPrior supervisory experience and a proven ability to demonstrate a high level of effectiveness in goals achievement through skillful staff management strongly preferred."}],"salaryRange":{"min":76215,"max":95269,"currency":"USD","interval":"per-year-salary"},"text":"Supervisor of Tissue Recovery","country":"US","workplaceType":"onsite","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"GENERAL JOB FUNCTION
The Supervisor, Recovery Services is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and for maintaining a high quality of service at all times to ensure all donor potential is maximized. He/she is responsible for assisting and providing personnel management, including but not limited to: recruitment, succession planning, performance reviews, time and attendance reporting, training and call schedule support. He/she provides input into policy development, process improvement, and other organizational decisions.
JOB DUTIES AND RESPONSIBILITIES
","descriptionBodyPlain":"GENERAL JOB FUNCTION\nThe Supervisor, Recovery Services is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and for maintaining a high quality of service at all times to ensure all donor potential is maximized. He/she is responsible for assisting and providing personnel management, including but not limited to: recruitment, succession planning, performance reviews, time and attendance reporting, training and call schedule support. He/she provides input into policy development, process improvement, and other organizational decisions. \n\nJOB DUTIES AND RESPONSIBILITIES\n","hostedUrl":"https://jobs.lever.co/dnwest/32e1bc39-fd88-49a2-9c64-6e92f3d3e119","applyUrl":"https://jobs.lever.co/dnwest/32e1bc39-fd88-49a2-9c64-6e92f3d3e119/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Exempt","location":"San Ramon, CA","team":"Tissue Recovery Operations","allLocations":["San Ramon, CA"]},"createdAt":1576786903150,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nGENERAL JOB FUNCTION\n\nThe Supervisor, Recovery Services is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and for maintaining a high quality of service at all times to ensure all donor potential is maximized. He/she is responsible for assisting and providing personnel management, including but not limited to: recruitment, succession planning, performance reviews, time and attendance reporting, training and call schedule support. He/she provides input into policy development, process improvement, and other organizational decisions. \n\nJOB DUTIES AND RESPONSIBILITIES\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
GENERAL JOB FUNCTION
The Supervisor, Recovery Services is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and for maintaining a high quality of service at all times to ensure all donor potential is maximized. He/she is responsible for assisting and providing personnel management, including but not limited to: recruitment, succession planning, performance reviews, time and attendance reporting, training and call schedule support. He/she provides input into policy development, process improvement, and other organizational decisions.
JOB DUTIES AND RESPONSIBILITIES
","id":"84af6c45-a98a-4aff-8d2c-e9e2d48e3110","lists":[{"text":"Daily Recovery Services Oversight","content":"Provides daily oversight of organ and tissue recovery services activity in order to ensure allocation, recovery coordination, and graft utilization meet regulatory requirements, maintain consistently high standards for surgical recovery of organs and tissues, as well as provide excellent service to donor hospital staff, donor families, transplant centers, transplant recipients and other external donation partners.Works to ensure optimal staffing at all times by serving as an active supervisor, which includes routine frontline shifts and backup support during increased activity levels.Acts as a resource to Recovery Services staff by providing ad hoc assistance on daily organ and tissue activity to ensure donation is maximized and frontline workloads are manageable. Required supervision coverage includes days, nights, weekends, and holidays.Provides support, assistance, and resources to DNW management team and Medical Directors. Encourages and supports research projects that are undertaken by DNW.Supports the work of the Administrator-on-Call (AOC) & Clinical Operations Manager (COM) by providing consistent first-line advice and counsel for issues related to organ and tissue operations and recovery."},{"text":"Process Improvement","content":"Participates in the development, implementation and updating of DNW policies and procedures as they relate to both organ and tissue operations Tracks and trends performance improvement metrics within the department, and, in conjunction with the Recovery Services Manager, implements strategies to improve overall efficiency and performance. Implements and monitors initiatives to increase overall productivity and output of the Recovery Services department. Ensures that recovery documentation is completed in accordance with DNW, partner SOP’s and industry standards/expectations.Participates in the development of the strategic plan and effectively implements strategies within the Recovery Services department.Activates the occurrence reporting system, investigates and performs root cause analyses, as necessary.Implements strategies to increase communication, develop trust and intra-departmental collaboration; works to integrate frontline talent.In conjunction with:Medical Director, AOC, COM, and Regional Teams, participates in recovery suitability discussions and assesses cases for challenges and anticipated outcomes.Educators, participates in and evaluates the effectiveness of professional education activities related to performance improvement, process improvement and implements strategies to increase graft utilization and customer satisfaction.Operations and Recovery Leadership, reviews organ and tissue suitability, allocation and recovery activity to identify successful areas and develops action plans to address opportunities for improvement.Process Improvement Department, identifies actual and potential obstacles: collects and analyzes data, establishes facts and draws valid conclusions. Works to implement needed changes and monitors for effectiveness.Materials Management, provides feedback regarding supplies and equipment needs, oversight to inventory levels, supports the electronic supply management system and supports maintenance to clinical and supply spaces."},{"text":"Talent Development and Succession Planning","content":"Creates and maintains a safe and confidential environment for direct reports.Focuses on coaching staff and works to implement field assessments and annual competencies, to improve direct reports’ performance, provide continual feedback, and front-line support. Consistently reviews and evaluates the effectiveness of the department training program, and works with Education Department to develop and implement any necessary changes.Maintains a primary focus on recruitment, retention, and training of Recovery Services staff; participates in hiring and interview processes. Collaborates with preceptors and new staff during orientation to ensure training needs of individual staff are met.Maintains a focus on department-level succession planning. Implements strategies to maintain high level performance within team at all times.Monitors and assesses for preceptor effectiveness. Models effective training for front-line preceptors by routinely working in a preceptor/trainer capacity.Ability to counsel, evaluate, discipline, and recommend termination of personnel, if necessary. Helps staff to identify and attain professional goals and objectives while focusing on retention and individual needs of front-line talent. Contributes to appropriate documentation of front-line talent development.Participates in the facilitation of interdepartmental collaborative and cross-training/shadowing efforts."},{"text":"External Facing Responsibilities","content":"Possesses strong decision-making capabilities and excellent communication skills, with an ability to effectively engage with transplant surgeons, coroner and funeral home staff, and tissue processor partners on a regular basis.May function as liaison to outside contractors and vendors, at times taking a lead role in projects that DNW enters into.Prepares and implements educational programs with Regional Teams to create awareness and facilitation of the donation process, as needed. Assumes responsibility for presenting in-services, debriefings, and other educational forums to outside agencies as needed."},{"text":"Professional/Personal Competency","content":"Maintains professional competence to provide leadership and consultative services to direct reports, transplant centers, hospital partners, coroner and funeral home facilities, tissue processors, and donor families. Maintains current knowledge of national and local regulations and best practices in organ and tissue operations, including but not limited to authorization, recovery, allocation, and preservation policies.Works to develop and maintain active membership in professional associations, participation at workshops, and seminars.Possess the ability to speak on a national platform as expert in organ and tissue operations.Performs other duties as assigned."},{"text":"QUALIFICATIONS","content":"Highly organized and resourceful, with excellent written, verbal and presentation communications skills Demonstrates tact, maturity, and professionalism in all points of contact. Builds and maintains positive relations within the Recovery Services, throughout DNW, and outside of DNW. Represents DNW effectively in client situations and to the general public.Possess a high degree of organization, ingenuity, ability to solve problems independently, Works autonomously and takes decisive action in urgent situations to minimize adverse events that may negatively impact authorization, the supply of organ and tissue, and the safety of recipients.Proven effective supervisory skills, managing team performance, exhibits motivational and leadership skills to engage staff to meet organizational goals.Ability to adapt in order to rapidly problem-solve in the face of unforeseen challenges. Makes efficient and effective use of own time. Sets and meets realistic deadlines. Attends and participates in departmental and organizational meetings.Adheres to the principles of “customer service” in all aspects of the job. Supports fellow employees and others to further the achievement of DNW’s mission."},{"text":"EDUCATION AND EXPERIENCE","content":"Required Education: Degree in Biologic Sciences or equivalent degree/certification/diploma in an allied health field. Prior work experience within the donation industry may substitute for educational requirement. Two to four years of experience working in organ or tissue procurement or transplantation with significant knowledge of all aspects of organ, eye and/or tissue banking. Education may partially substitute for experience requirement.CTBS certification and/or CEBT certification; CPTC and/or CTP certification preferredPrior supervisory experience and a proven ability to demonstrate a high level of effectiveness in goals achievement through skillful staff management strongly preferred."}],"salaryRange":{"min":84684,"max":105854,"currency":"USD","interval":"per-year-salary"},"text":"Supervisor of Tissue Recovery","country":"US","workplaceType":"onsite","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"GENERAL JOB FUNCTION
The Supervisor, Recovery Services is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and for maintaining a high quality of service at all times to ensure all donor potential is maximized. He/she is responsible for assisting and providing personnel management, including but not limited to: recruitment, succession planning, performance reviews, time and attendance reporting, training and call schedule support. He/she provides input into policy development, process improvement, and other organizational decisions.
JOB DUTIES AND RESPONSIBILITIES
","descriptionBodyPlain":"GENERAL JOB FUNCTION\n\nThe Supervisor, Recovery Services is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and for maintaining a high quality of service at all times to ensure all donor potential is maximized. He/she is responsible for assisting and providing personnel management, including but not limited to: recruitment, succession planning, performance reviews, time and attendance reporting, training and call schedule support. He/she provides input into policy development, process improvement, and other organizational decisions. \n\nJOB DUTIES AND RESPONSIBILITIES\n","hostedUrl":"https://jobs.lever.co/dnwest/84af6c45-a98a-4aff-8d2c-e9e2d48e3110","applyUrl":"https://jobs.lever.co/dnwest/84af6c45-a98a-4aff-8d2c-e9e2d48e3110/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"Chico, CA","team":"Tissue Recovery Operations","allLocations":["Chico, CA"]},"createdAt":1576783326117,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nGENERAL JOB FUNCTION\n \nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
GENERAL JOB FUNCTION
\n
\nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.
","id":"d01886ad-e681-4ebd-baa2-27549120855a","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"\nArrives to work and is clocked in ready to work at the start of assigned shift. Required to have a sense of urgency for a clinical event and evaluate timeframes of recovery needs.\nResponsible for accurately and thoroughly reviewing donor authorization and ensuring proper identification of the donor and tissue(s) authorized for recovery. Additionally able to review the donor medical history to the same standard as documented in the hospital chart, electronic donor record and the Uniform Donor Risk Assessment Interview (UDRAI). Obtains medical records and/or diagnostic samples from the hospital for clinical events as needed.\nAssembles required supplies for tissue recovery and effectively utilizes the material management inventory system maintaining accurate levels of inventory. Responsible for duties associated with maintaining the Recovery Suite including, but not limited to: cleaning, inventory control, receiving deliveries, etc.\nPerforms blood draw or collects specimens and completes the preparation steps for surgical dissection of tissue(s). Effectively performs the surgical recovery of skin. Demonstrates annual proficiency of those recovery skills. Performs a thorough reconstruction of donor following the recovery of tissue.\nPerforms and verifies packaging and labeling of specimens and tissues recovered for testing, research, and/or transplant. Facilitates the timely shipping of diagnostic samples, tissues, and medical records to appropriate laboratories and processors.\nAppropriately coordinates time management on the tissue recovery donor event with assigned tissue recovery coordinator peers. Consistently demonstrates a strong attention to details, excellent written and verbal communication skills.\nRequired to establish and maintain a basic knowledge of medical terminology, general anatomy, and disease processes. Reviews policies, procedures and trainings as directed to aid in the learning process prior to effective/due dates. Attends and actively participates in departmental and organization meetings.\nRequired to learn and maintain basic knowledge of federal, state, and industry laws/regulations related to tissue practices including those of all tissue processors, AATB, OSHA, EBAA, and FDA.\nTrains staff in tissue recovery techniques that the coordinator is deemed proficient in, including ability to explain anatomical and technical concepts/terms.\nAbility to read and comprehend patient charts.\nSets and meets realistic goals and deadlines.\nMaintains professionalism and poise in stressful, complex, and continuously changing situations. Consistently exhibits a high standard of integrity and ethical behavior, resolving conflicts in an open, direct and appropriate manner.\nBasic knowledge of the inter-relationships of departments and services provided by DNWest.\nPerforms additional tasks as needed to support donation such as, but is not limited to: Donor Operations, Quality, Data, and Donor Information.\nEffectively performs the surgical recovery of musculoskeletal and ocular tissue. Demonstrates annual proficiency of those recovery skills. \n"},{"text":"Additional duties and responsibilities as a full TRC I:","content":"\nMay function as a surgical first assistant to transplant surgery personnel on organ donor recoveries. May function as a surgical scrub for organ recovery cases.\nFunctions in the capacity of a leader of the team, appropriately overseeing and directing team coordination, and time management. Coordinates team assignments in collaboration Donor Operations. Consistently demonstrates a strong attention to details, excellent written and verbal communication skills.\nObtains a minimum of 6 CEUs/CEPT per year. If CTBS certified, it is required to maintain certification by obtaining 40 CEUs every three years.\n"},{"text":"QUALIFICATIONS","content":"\nExcellent organizational and time management skills; ability to function independently and collaboratively. Demonstrated problem-solving and creative thinking skill and well-developed personal stress management skills.\nAbility to operate telephones, computers, and surgical equipment.\nAbility to clearly and effectively speak and communicate to accurately convey information to internal DNWest staff, hospital staff, processing partners, and others involved in the donation process. Ability to establish and maintain relationships with these individuals.\nAbility to handle exposure to emotionally intense situations like death, grief and the death process on a regular basis that includes pediatric and adult donors. Some scenarios surrounding death and donation may be of traumatic nature.\nMust maintain a valid driver’s license in accordance with DNWest motor vehicle policy. Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines. Employee may be required to drive personal vehicle while functioning in the role. Must be able to travel within the service area by ground or air. \nAbility to work minimum of a 12-hour shift, with the requirement of staying past shift when required by donor volume and staffing, with few breaks. The department schedule may change over time to meet staffing needs for tissue recovery. The schedule includes 7, 12-hr shifts per pay period. The employee is required to work weekends (defined as Friday, Saturday, and Sunday), nights and holidays. Holiday requirement includes work on 5 holiday shifts per calendar year.\nAbility to handle confidentiality of all donor/recipient information.\nMaintains recovery performance metrics that are consistent with department goals.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nProve performance efficiency and excellence as a DNWest Tissue Recovery Coordinator I – Trainee\nAssociate degree in biological sciences/allied healthcare/ mortuary science, or completion of a surgical technology program, or an emergency medical services program\n2 years of work experience in a related field may be substituted for educational requirement.\nMust maintain a valid California or Nevada driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.\nCertified Tissue Banking Specialist (CTBS), or Certified Eye Banking Specialist (CEBT), or Certified Surgical Technologist(CST) preferred.\nHospital/clinical experience; tissue recovery experience; previous experience with sterile technique and surgical procedures preferred.\n"}],"salaryRange":{"min":25.84,"max":28.71,"currency":"USD","interval":"per-hour-wage"},"text":"Tissue Recovery Coordinator","country":"US","workplaceType":"onsite","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"GENERAL JOB FUNCTION
\n
\nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.
","descriptionBodyPlain":"GENERAL JOB FUNCTION\n \nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.\n","hostedUrl":"https://jobs.lever.co/dnwest/d01886ad-e681-4ebd-baa2-27549120855a","applyUrl":"https://jobs.lever.co/dnwest/d01886ad-e681-4ebd-baa2-27549120855a/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Part Time","location":"Fresno, CA","team":"Tissue Recovery Operations","allLocations":["Fresno, CA"]},"createdAt":1779824727347,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
\n
\nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.
","id":"22209e04-cb57-4633-9b6b-23cf4ee5cbf2","lists":[{"text":" ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"\n\n
Arrives to work and is clocked in ready to work at the start of assigned shift. Required to have a sense of urgency for a clinical event and evaluate timeframes of recovery needs. \nResponsible for accurately and thoroughly reviewing donor authorization and ensuring proper identification of the donor and tissue(s) authorized for recovery. Additionally able to review the donor medical history to the same standard as documented in the hospital chart, electronic donor record and the Uniform Donor Risk Assessment Interview (UDRAI). Obtains medical records and/or diagnostic samples from the hospital for clinical events as needed. \nAssembles required supplies for tissue recovery and effectively utilizes the material management inventory system maintaining accurate levels of inventory. Responsible for duties associated with maintaining the Recovery Suite including, but not limited to, cleaning, inventory control, receiving deliveries, etc.\nPerforms blood draw or collects specimens and completes the preparation steps for surgical dissection of tissue(s). Effectively performs the surgical recovery of skin and adipose. Demonstrates annual proficiency of those recovery skills. Performs a thorough reconstruction of donor following the recovery of tissue. \nPerforms and verifies packaging and labeling of specimens and tissues recovered for testing, research, and/or transplant. Facilitates the timely shipping of diagnostic samples, tissues, and medical records to appropriate laboratories and processors. \nAppropriately coordinates time management on the tissue recovery donor event with assigned tissue recovery coordinator peers. Consistently demonstrates a strong attention to details, excellent written and verbal communication skills.\nRequired to establish and maintain a basic knowledge of medical terminology, general anatomy, and disease processes. Reviews policies, procedures and trainings as directed to aid in the learning process prior to effective/due dates. Attends and actively participates in departmental and organization meetings.\nRequired to learn and maintain basic knowledge of federal, state, and industry laws/regulations related to tissue practices including those of all tissue processors, AATB, OSHA, EBAA, and FDA. \nTrains staff in tissue recovery techniques that the coordinator is deemed proficient in, including ability to explain anatomical and technical concepts/terms.\nAbility to read and comprehend patient charts. \nSets and meets realistic goals and deadlines.\nMaintains professionalism and poise in stressful, complex, and continuously changing situations. Consistently exhibits a high standard of integrity and ethical behavior, resolving conflicts in an open, direct and appropriate manner. \nBasic knowledge of the inter-relationships of departments and services provided by DNWest.\nPerforms additional tasks as needed to support donation such as, but is not limited to: Donor Operations, Quality, Data, and Donor Information. \n\n "},{"text":"DONOR NETWORK WEST STAFF EXPECTATIONS","content":"\n
\n- Supports the vision, mission, and values of DNWest in every aspect of performance.
\n- Achieves strategic initiatives by providing constructive feedback and offering solutions to workplace challenges or obstacles.
\n- Foresees challenges, is proactive and uses sound judgement and best practices when solving problems and making decisions.
\n- Conducts work in a professional and collaborative manner and provides excellent customer service.
\n- Positively adapts to change, supports new initiatives, and is creative/innovative.
\n- Demonstrates emotional intelligence by having respectful interactions that bring about productive communication.
\n- Partners with internal and external contacts in a constructive manner to achieve goals.
\n- Collaborates with leadership and peers to set professional and personal development goals; and actively works to achieve them.
\n- Works in a safe, secure, legal, and professional manner in the workplace.
\n- Adheres to DNWest’s policies and code of conduct.
\n\n
\n
\n- Excellent organizational and time management skills; ability to function independently and collaboratively. Demonstrated problem-solving and creative thinking skill and well-developed personal stress management skills.
\n- Ability to operate telephones, computers, and surgical equipment.
\n- Ability to clearly and effectively speak and communicate to accurately convey information to internal DNWest staff, hospital staff, processing partners, and others involved in the donation process. Ability to establish and maintain relationships with these individuals.
\n- Ability to handle exposure to emotionally intense situations like death, grief and the death process on a regular basis that includes pediatric and adult donors. Some scenarios surrounding death and donation may be of traumatic nature.
\n- Must maintain a valid driver’s license in accordance with DNWest motor vehicle policy. Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines. Employee may be required to drive personal vehicle while functioning in the role. Must be able to travel within the service area by ground or air.
\n- Ability to work minimum of a 12-hour shift, with the requirement of staying past shift when required by donor volume and staffing, with few breaks. The department schedule may change over time to meet staffing needs for tissue recovery. The schedule includes 7, 12-hr shifts per pay period. The employee is required to work weekends (defined as Friday, Saturday, and Sunday), nights and holidays. Holiday requirement includes work on 5 holiday shifts per calendar year.
\n- Ability to handle confidentiality of all donor/recipient information.
\n- Maintains recovery performance metrics that are consistent with department goals.
\n\n
\n
\n- Associate degree in biological sciences/allied healthcare/ mortuary science, or completion of a surgical technology program, or an emergency medical services program.
\n- 2 years of work experience in a related field may be substituted for educational requirement.
\n- Must maintain a valid California or Nevada driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.
\n- Certified Tissue Banking Specialist (CTBS), or Certified Eye Banking Specialist (CEBT), or Certified Surgical Technologist preferred (CST).
\n- Hospital/clinical experience; tissue recovery experience; previous experience with sterile technique and surgical procedures preferred.
\n\n
Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"\n
\nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.\n","hostedUrl":"https://jobs.lever.co/dnwest/22209e04-cb57-4633-9b6b-23cf4ee5cbf2","applyUrl":"https://jobs.lever.co/dnwest/22209e04-cb57-4633-9b6b-23cf4ee5cbf2/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Part Time","location":"Chico, CA","team":"Tissue Recovery Operations","allLocations":["Chico, CA"]},"createdAt":1779822483026,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
\n
\nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.
","id":"5b5b2ae0-eb6e-4af6-bf8b-71793b1d7df5","lists":[{"text":" ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"\n\n
Arrives to work and is clocked in ready to work at the start of assigned shift. Required to have a sense of urgency for a clinical event and evaluate timeframes of recovery needs. \nResponsible for accurately and thoroughly reviewing donor authorization and ensuring proper identification of the donor and tissue(s) authorized for recovery. Additionally able to review the donor medical history to the same standard as documented in the hospital chart, electronic donor record and the Uniform Donor Risk Assessment Interview (UDRAI). Obtains medical records and/or diagnostic samples from the hospital for clinical events as needed. \nAssembles required supplies for tissue recovery and effectively utilizes the material management inventory system maintaining accurate levels of inventory. Responsible for duties associated with maintaining the Recovery Suite including, but not limited to, cleaning, inventory control, receiving deliveries, etc.\nPerforms blood draw or collects specimens and completes the preparation steps for surgical dissection of tissue(s). Effectively performs the surgical recovery of skin and adipose. Demonstrates annual proficiency of those recovery skills. Performs a thorough reconstruction of donor following the recovery of tissue. \nPerforms and verifies packaging and labeling of specimens and tissues recovered for testing, research, and/or transplant. Facilitates the timely shipping of diagnostic samples, tissues, and medical records to appropriate laboratories and processors. \nAppropriately coordinates time management on the tissue recovery donor event with assigned tissue recovery coordinator peers. Consistently demonstrates a strong attention to details, excellent written and verbal communication skills.\nRequired to establish and maintain a basic knowledge of medical terminology, general anatomy, and disease processes. Reviews policies, procedures and trainings as directed to aid in the learning process prior to effective/due dates. Attends and actively participates in departmental and organization meetings.\nRequired to learn and maintain basic knowledge of federal, state, and industry laws/regulations related to tissue practices including those of all tissue processors, AATB, OSHA, EBAA, and FDA. \nTrains staff in tissue recovery techniques that the coordinator is deemed proficient in, including ability to explain anatomical and technical concepts/terms.\nAbility to read and comprehend patient charts. \nSets and meets realistic goals and deadlines.\nMaintains professionalism and poise in stressful, complex, and continuously changing situations. Consistently exhibits a high standard of integrity and ethical behavior, resolving conflicts in an open, direct and appropriate manner. \nBasic knowledge of the inter-relationships of departments and services provided by DNWest.\nPerforms additional tasks as needed to support donation such as, but is not limited to: Donor Operations, Quality, Data, and Donor Information. \n\n "},{"text":"DONOR NETWORK WEST STAFF EXPECTATIONS","content":"\n
\n- Supports the vision, mission, and values of DNWest in every aspect of performance.
\n- Achieves strategic initiatives by providing constructive feedback and offering solutions to workplace challenges or obstacles.
\n- Foresees challenges, is proactive and uses sound judgement and best practices when solving problems and making decisions.
\n- Conducts work in a professional and collaborative manner and provides excellent customer service.
\n- Positively adapts to change, supports new initiatives, and is creative/innovative.
\n- Demonstrates emotional intelligence by having respectful interactions that bring about productive communication.
\n- Partners with internal and external contacts in a constructive manner to achieve goals.
\n- Collaborates with leadership and peers to set professional and personal development goals; and actively works to achieve them.
\n- Works in a safe, secure, legal, and professional manner in the workplace.
\n- Adheres to DNWest’s policies and code of conduct.
\n\n
\n
\n- Excellent organizational and time management skills; ability to function independently and collaboratively. Demonstrated problem-solving and creative thinking skill and well-developed personal stress management skills.
\n- Ability to operate telephones, computers, and surgical equipment.
\n- Ability to clearly and effectively speak and communicate to accurately convey information to internal DNWest staff, hospital staff, processing partners, and others involved in the donation process. Ability to establish and maintain relationships with these individuals.
\n- Ability to handle exposure to emotionally intense situations like death, grief and the death process on a regular basis that includes pediatric and adult donors. Some scenarios surrounding death and donation may be of traumatic nature.
\n- Must maintain a valid driver’s license in accordance with DNWest motor vehicle policy. Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines. Employee may be required to drive personal vehicle while functioning in the role. Must be able to travel within the service area by ground or air.
\n- Ability to work minimum of a 12-hour shift, with the requirement of staying past shift when required by donor volume and staffing, with few breaks. The department schedule may change over time to meet staffing needs for tissue recovery. The schedule includes 7, 12-hr shifts per pay period. The employee is required to work weekends (defined as Friday, Saturday, and Sunday), nights and holidays. Holiday requirement includes work on 5 holiday shifts per calendar year.
\n- Ability to handle confidentiality of all donor/recipient information.
\n- Maintains recovery performance metrics that are consistent with department goals.
\n\n
\n
\n- Associate degree in biological sciences/allied healthcare/ mortuary science, or completion of a surgical technology program, or an emergency medical services program.
\n- 2 years of work experience in a related field may be substituted for educational requirement.
\n- Must maintain a valid California or Nevada driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.
\n- Certified Tissue Banking Specialist (CTBS), or Certified Eye Banking Specialist (CEBT), or Certified Surgical Technologist preferred (CST).
\n- Hospital/clinical experience; tissue recovery experience; previous experience with sterile technique and surgical procedures preferred.
\n\n
Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"\n
\nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.\n","hostedUrl":"https://jobs.lever.co/dnwest/5b5b2ae0-eb6e-4af6-bf8b-71793b1d7df5","applyUrl":"https://jobs.lever.co/dnwest/5b5b2ae0-eb6e-4af6-bf8b-71793b1d7df5/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"San Ramon, CA","team":"Tissue Recovery Operations","allLocations":["San Ramon, CA"]},"createdAt":1576782298449,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nGENERAL JOB FUNCTION\n\nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
GENERAL JOB FUNCTION
The Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.
","id":"620e5e7c-75cd-4187-9569-00f1e347868b","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"Arrives to work and is clocked in ready to work at the start of assigned shift. Required to have a sense of urgency for a clinical event and evaluate timeframes of recovery needs. Responsible for accurately and thoroughly reviewing donor authorization and ensuring proper identification of the donor and tissue(s) authorized for recovery. Additionally able to review the donor medical history to the same standard as documented in the hospital chart, electronic donor record and the Uniform Donor Risk Assessment Interview (UDRAI). Obtains medical records and/or diagnostic samples from the hospital for clinical events as needed. Assembles required supplies for tissue recovery and effectively utilizes the material management inventory system maintaining accurate levels of inventory. Responsible for duties associated with maintaining the Recovery Suite including, but not limited to: cleaning, inventory control, receiving deliveries, etc.Performs blood draw or collects specimens and completes the preparation steps for surgical dissection of tissue(s). Effectively performs the surgical recovery of skin. Demonstrates annual proficiency of those recovery skills. Performs a thorough reconstruction of donor following the recovery of tissue. Performs and verifies packaging and labeling of specimens and tissues recovered for testing, research, and/or transplant. Facilitates the timely shipping of diagnostic samples, tissues, and medical records to appropriate laboratories and processors. Appropriately coordinates time management on the tissue recovery donor event with assigned tissue recovery coordinator peers. Consistently demonstrates a strong attention to details, excellent written and verbal communication skills.Required to establish and maintain a basic knowledge of medical terminology, general anatomy, and disease processes. Reviews policies, procedures and trainings as directed to aid in the learning process prior to effective/due dates. Attends and actively participates in departmental and organization meetings.Required to learn and maintain basic knowledge of federal, state, and industry laws/regulations related to tissue practices including those of all tissue processors, AATB, OSHA, EBAA, and FDA. Trains staff in tissue recovery techniques that the coordinator is deemed proficient in, including ability to explain anatomical and technical concepts/terms.Ability to read and comprehend patient charts. Sets and meets realistic goals and deadlines.Maintains professionalism and poise in stressful, complex, and continuously changing situations. Consistently exhibits a high standard of integrity and ethical behavior, resolving conflicts in an open, direct and appropriate manner. Basic knowledge of the inter-relationships of departments and services provided by DNWest.Performs additional tasks as needed to support donation such as, but is not limited to: Donor Operations, Quality, Data, and Donor Information. Effectively performs the surgical recovery of musculoskeletal and ocular tissue. Demonstrates annual proficiency of those recovery skills. "},{"text":"Additional duties and responsibilities as a full TRC I:","content":"May function as a surgical first assistant to transplant surgery personnel on organ donor recoveries. May function as a surgical scrub for organ recovery cases.Functions in the capacity of a leader of the team, appropriately overseeing and directing team coordination, and time management. Coordinates team assignments in collaboration Donor Operations. Consistently demonstrates a strong attention to details, excellent written and verbal communication skills.Obtains a minimum of 6 CEUs/CEPT per year. If CTBS certified, it is required to maintain certification by obtaining 40 CEUs every three years."},{"text":"QUALIFICATIONS","content":"Excellent organizational and time management skills; ability to function independently and collaboratively. Demonstrated problem-solving and creative thinking skill and well-developed personal stress management skills. Ability to operate telephones, computers, and surgical equipment.Ability to clearly and effectively speak and communicate to accurately convey information to internal DNWest staff, hospital staff, processing partners, and others involved in the donation process. Ability to establish and maintain relationships with these individuals.Ability to handle exposure to emotionally intense situations like death, grief and the death process on a regular basis that includes pediatric and adult donors. Some scenarios surrounding death and donation may be of traumatic nature.Must maintain a valid driver’s license in accordance with DNWest motor vehicle policy. Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines. Employee may be required to drive personal vehicle while functioning in the role. Must be able to travel within the service area by ground or air. Ability to work minimum of a 12-hour shift, with the requirement of staying past shift when required by donor volume and staffing, with few breaks. The department schedule may change over time to meet staffing needs for tissue recovery. The schedule includes 7, 12-hr shifts per pay period. The employee is required to work weekends (defined as Friday, Saturday, and Sunday), nights and holidays. Holiday requirement includes work on 5 holiday shifts per calendar year. Ability to handle confidentiality of all donor/recipient information.Maintains recovery performance metrics that are consistent with department goals."},{"text":"EDUCATION AND EXPERIENCE","content":"Prove performance efficiency and excellence as a DNWest Tissue Recovery Coordinator I – TraineeAssociate degree in biological sciences/allied healthcare/ mortuary science, or completion of a surgical technology program, or an emergency medical services program2 years of work experience in a related field may be substituted for educational requirement. Must maintain a valid California or Nevada driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.Certified Tissue Banking Specialist (CTBS), or Certified Eye Banking Specialist (CEBT), or Certified Surgical Technologist(CST) preferred.Hospital/clinical experience; tissue recovery experience; previous experience with sterile technique and surgical procedures preferred."}],"salaryRange":{"min":28.71,"currency":"USD","interval":"per-hour-wage","max":31.9},"text":"Tissue Recovery Coordinator I","country":"US","workplaceType":"onsite","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"GENERAL JOB FUNCTION
The Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.
","descriptionBodyPlain":"GENERAL JOB FUNCTION\n\nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.\n","hostedUrl":"https://jobs.lever.co/dnwest/620e5e7c-75cd-4187-9569-00f1e347868b","applyUrl":"https://jobs.lever.co/dnwest/620e5e7c-75cd-4187-9569-00f1e347868b/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"Fresno, CA","team":"Tissue Recovery Operations","allLocations":["Fresno, CA"]},"createdAt":1576783297990,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nGENERAL JOB FUNCTION\n \nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.\n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
GENERAL JOB FUNCTION
\n
\nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.
","id":"f68bc368-8ebd-4a1e-90d7-10a714f5fce3","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"\nArrives to work and is clocked in ready to work at the start of assigned shift. Required to have a sense of urgency for a clinical event and evaluate timeframes of recovery needs.\nResponsible for accurately and thoroughly reviewing donor authorization and ensuring proper identification of the donor and tissue(s) authorized for recovery. Additionally able to review the donor medical history to the same standard as documented in the hospital chart, electronic donor record and the Uniform Donor Risk Assessment Interview (UDRAI). Obtains medical records and/or diagnostic samples from the hospital for clinical events as needed.\nAssembles required supplies for tissue recovery and effectively utilizes the material management inventory system maintaining accurate levels of inventory. Responsible for duties associated with maintaining the Recovery Suite including, but not limited to: cleaning, inventory control, receiving deliveries, etc.\nPerforms blood draw or collects specimens and completes the preparation steps for surgical dissection of tissue(s). Effectively performs the surgical recovery of skin. Demonstrates annual proficiency of those recovery skills. Performs a thorough reconstruction of donor following the recovery of tissue.\nPerforms and verifies packaging and labeling of specimens and tissues recovered for testing, research, and/or transplant. Facilitates the timely shipping of diagnostic samples, tissues, and medical records to appropriate laboratories and processors.\nAppropriately coordinates time management on the tissue recovery donor event with assigned tissue recovery coordinator peers. Consistently demonstrates a strong attention to details, excellent written and verbal communication skills.\nRequired to establish and maintain a basic knowledge of medical terminology, general anatomy, and disease processes. Reviews policies, procedures and trainings as directed to aid in the learning process prior to effective/due dates. Attends and actively participates in departmental and organization meetings.\nRequired to learn and maintain basic knowledge of federal, state, and industry laws/regulations related to tissue practices including those of all tissue processors, AATB, OSHA, EBAA, and FDA.\nTrains staff in tissue recovery techniques that the coordinator is deemed proficient in, including ability to explain anatomical and technical concepts/terms.\nAbility to read and comprehend patient charts.\nSets and meets realistic goals and deadlines.\nMaintains professionalism and poise in stressful, complex, and continuously changing situations. Consistently exhibits a high standard of integrity and ethical behavior, resolving conflicts in an open, direct and appropriate manner.\nBasic knowledge of the inter-relationships of departments and services provided by DNWest.\nPerforms additional tasks as needed to support donation such as, but is not limited to: Donor Operations, Quality, Data, and Donor Information.\nEffectively performs the surgical recovery of musculoskeletal and ocular tissue. Demonstrates annual proficiency of those recovery skills. \n"},{"text":"Additional duties and responsibilities as a full TRC I:","content":"\nMay function as a surgical first assistant to transplant surgery personnel on organ donor recoveries. May function as a surgical scrub for organ recovery cases.\nFunctions in the capacity of a leader of the team, appropriately overseeing and directing team coordination, and time management. Coordinates team assignments in collaboration Donor Operations. Consistently demonstrates a strong attention to details, excellent written and verbal communication skills.\nObtains a minimum of 6 CEUs/CEPT per year. If CTBS certified, it is required to maintain certification by obtaining 40 CEUs every three years.\n"},{"text":"QUALIFICATIONS","content":"\nExcellent organizational and time management skills; ability to function independently and collaboratively. Demonstrated problem-solving and creative thinking skill and well-developed personal stress management skills.\nAbility to operate telephones, computers, and surgical equipment.\nAbility to clearly and effectively speak and communicate to accurately convey information to internal DNWest staff, hospital staff, processing partners, and others involved in the donation process. Ability to establish and maintain relationships with these individuals.\nAbility to handle exposure to emotionally intense situations like death, grief and the death process on a regular basis that includes pediatric and adult donors. Some scenarios surrounding death and donation may be of traumatic nature.\nMust maintain a valid driver’s license in accordance with DNWest motor vehicle policy. Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines. Employee may be required to drive personal vehicle while functioning in the role. Must be able to travel within the service area by ground or air. \nAbility to work minimum of a 12-hour shift, with the requirement of staying past shift when required by donor volume and staffing, with few breaks. The department schedule may change over time to meet staffing needs for tissue recovery. The schedule includes 7, 12-hr shifts per pay period. The employee is required to work weekends (defined as Friday, Saturday, and Sunday), nights and holidays. Holiday requirement includes work on 5 holiday shifts per calendar year.\nAbility to handle confidentiality of all donor/recipient information.\nMaintains recovery performance metrics that are consistent with department goals.\n"},{"text":"EDUCATION AND EXPERIENCE","content":"\nProve performance efficiency and excellence as a DNWest Tissue Recovery Coordinator I\nAssociate degree in biological sciences/allied healthcare/ mortuary science, or completion of a surgical technology program, or an emergency medical services program\n2 years of work experience in a related field may be substituted for educational requirement.\nMust maintain a valid California or Nevada driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.\nCertified Tissue Banking Specialist (CTBS), or Certified Eye Banking Specialist (CEBT), or Certified Surgical Technologist(CST) preferred.\nHospital/clinical experience; tissue recovery experience; previous experience with sterile technique and surgical procedures preferred.\n"}],"salaryRange":{"min":25.84,"max":28.68,"currency":"USD","interval":"per-hour-wage"},"text":"Tissue Recovery Coordinator I","country":"US","workplaceType":"onsite","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"GENERAL JOB FUNCTION
\n
\nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.
","descriptionBodyPlain":"GENERAL JOB FUNCTION\n \nThe Tissue Recovery Coordinator responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Coordinator is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff and coroner or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Coordinator performs other clinical support related responsibilities during their scheduled shift on an as needed basis.\n","hostedUrl":"https://jobs.lever.co/dnwest/f68bc368-8ebd-4a1e-90d7-10a714f5fce3","applyUrl":"https://jobs.lever.co/dnwest/f68bc368-8ebd-4a1e-90d7-10a714f5fce3/apply"},{"additionalPlain":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.\n\nOur job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.\n\nIf selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!\n\nSalary data provided by third party sites do not accurately reflect our pay structure.\n","additional":"Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
","categories":{"commitment":"Full Time Non-Exempt","location":"San Ramon, CA","team":"Tissue Recovery Operations","allLocations":["San Ramon, CA"]},"createdAt":1614809697852,"descriptionPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n\n\nPOSITION SUMMARY\n \nThe Tissue Recovery Field Trainer responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Field Trainer is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff, coroner, or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Field Trainer performs other clinical support related responsibilities during their scheduled shift on an as needed basis. \n","description":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
The Tissue Recovery Field Trainer responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Field Trainer is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff, coroner, or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Field Trainer performs other clinical support related responsibilities during their scheduled shift on an as needed basis.
","id":"7f2f20d2-1631-49de-98a3-6b0f808a4f37","lists":[{"text":"ESSENTIAL JOB DUTIES AND RESPONSIBILITIES","content":"Arrives to work and is clocked in ready to go at the start of assigned shift. Required to have a sense of urgency for a clinical event and evaluate timeframes of recovery needs. Responsible for accurately and thoroughly reviewing donor authorization and ensuring proper identification of the donor and tissue(s) authorized to recovery. Additionally able to review the donor medical history to the same standard as documented in the hospital chart, electronic donor record and the Uniform Donor Risk Assessment Interview (UDRAI). Obtains medical records and/or diagnostic samples from the hospital for clinical events as needed by management. Assembles required supplies for tissue recovery and effectively utilizes the material management inventory system maintaining accurate levels of inventory. Responsible for duties associated with maintaining the Recovery Suite including, but not limited to: cleaning, inventory control, receiving deliveries, etc.Performs blood draw and preparation steps for surgical dissection of tissue(s). Effectively performs all aspects of tissue and cornea recovery including Musculoskeletal, Skin, cornea, and cardiovascular recovery. Demonstrates annually proficiency of those recovery skills. Performs a thorough reconstruction of donor following the recovery of tissue. Performs and verifies packaging and labeling of specimens and tissues recovered for testing, research, and/or transplant. Facilitates and coordinates the timely shipping of diagnostic samples, tissues, and medical records to appropriate laboratories and processors. Appropriately coordinates time management on the tissue recovery donor event with assigned tissue recovery coordinator peers. Consistently demonstrates a strong attention to details, excellent written and verbal communication skills.Ability to read and comprehend patient charts. Sets and meets realistic goals and deadlines.May function as a surgical first assistant to transplant surgery personnel on organ donor recoveries. May function as a surgical scrub for organ recovery cases.Maintains professionalism and poise in stressful, complex, and continuously changing situations. Consistently exhibits a high standard of integrity and ethical behavior, resolving conflicts in an open, direct and appropriate manner. Obtains a minimum of 6 CEUs/CEPT per year. CTBS certification requires 40 CEUs every three years."},{"text":"As a Tissue Recovery Field Trainer, the employee has the following additional job duties and responsibilities:","content":"Required to establish and maintain an advanced knowledge of medical terminology, general anatomy, and disease processes. Reviews policies, procedures and trainings as directed to aid in the learning process prior to effective/due dates. Attends and actively participates in departmental and organization meetings.Required to learn and maintain an advanced knowledge of federal, state, and industry laws/regulations related to tissue practices including those of all tissue processors, AATB, OSHA, EBAA, and FDA. Leads the training of staff in tissue recovery techniques including ability to explain anatomical and technical concepts/terms. Completes DNWest Preceptor training and functions in that capacity. Creates an environment that promotes continuous learning in conjunction with Tissue Recovery Management and Educator.In conjunction with Tissue Recovery Services Management, takes the lead in orientation, training, and on-going educational initiatives.Leads departmental growth and improvement activities. Ability to serve as a resource to other departments.Functions in the capacity of a leader of the team, appropriately overseeing and directing team coordination, and time management on the tissue recovery donor event. Consistently demonstrates a strong attention to details, excellent written and verbal communication skills.Develops and implements training of Tissue Recovery staff including but not limited to wet labs, and didactic classroom programs. Coordinates and monitors training needs of staff with the Educator, TRC II/III preceptors, and Tissue Recovery Management.In conjunction with Tissue Recovery Management, review individual team member performance metrics, provide insight into remedial training if required and executes said training. Adjusts schedule as needed to provide in field, hands on training of Tissue Recovery Staff, participate and lead external partner trainings, and fill in for the Shift Lead role as needed."},{"text":"QUALIFICATIONS","content":"Excellent organizational and time management skills; ability to function independently and collaboratively. Demonstrated problem-solving and creative thinking skill and well-developed personal stress management skills. Ability to operate telephones, computers, and surgical equipment. Ability to clearly and effectively speak and communicate to accurately convey information to internal DNWest staff, hospital staff, processing partners, and others involved in the donation process. Ability to establish and maintain relationships with these individuals. Ability to handle exposure to emotionally intense situations like death, grief and the death process on a regular basis that includes pediatric and adult donors. Some scenarios surrounding death and donation may be of traumatic nature.Must maintain a valid driver’s license in accordance with DNWest motor vehicle policy. Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines. Employee may be required to drive personal vehicle while functioning in the role. Must be able to travel within the service area by ground or air. Travel to regional offices required. Ability to work minimum of a 12 hour shift, with the requirement of staying past shift when required by donor volume and staffing, with few breaks. The department schedule may change over time to meet staffing needs for tissue recovery. The schedule includes 7, 12-hr shifts per pay period, however the Field Trainer will have a flexible schedule to meet staff training needs. The employee may be required to work weekends (defined as Friday, Saturday, and Sunday), nights and holidays. Holiday requirement includes work on 3 holiday shifts per calendar year. Ability to handle confidentiality of all donor/recipient information. Maintains recovery performance metrics that are consistent with department goals for low contamination, high yield, and low error rates in tissue recovery. "},{"text":"EDUCATION AND EXPERIENCE","content":"Associates degree in biological sciences/allied healthcare/ mortuary science, or completion of a surgical technology program, or an emergency medical services program.2 years of work experience in a related field may be substituted for educational requirement Must maintain a valid California or Nevada driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.Four years of experience as a Tissue Recovery Coordinator I or four years equivalent OPO/Industry experience required. CTBS certification required. Hospital/clinical experience: previous experience with sterile technique and surgical procedures preferred."}],"salaryRange":{"min":35.09,"max":38.99,"currency":"USD","interval":"per-hour-wage"},"text":"Tissue Recovery Field Trainer","country":"US","workplaceType":"onsite","opening":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
","openingPlain":"Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.\n \nAt Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.\n","descriptionBody":"POSITION SUMMARY
The Tissue Recovery Field Trainer responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Field Trainer is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff, coroner, or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Field Trainer performs other clinical support related responsibilities during their scheduled shift on an as needed basis.
","descriptionBodyPlain":"POSITION SUMMARY\n \nThe Tissue Recovery Field Trainer responds to tissue recovery cases and provides technical support for all aspects of tissue recovery for transplant and research. The Tissue Recovery Field Trainer is responsible for the intraoperative leadership of the recovery team and communication to a team of other medical professional, including hospital personnel, funeral home staff, coroner, or medical examiner professionals. To this audience they are the operative expert for the tissue recovery process. The Tissue Recovery Field Trainer performs other clinical support related responsibilities during their scheduled shift on an as needed basis. \n","hostedUrl":"https://jobs.lever.co/dnwest/7f2f20d2-1631-49de-98a3-6b0f808a4f37","applyUrl":"https://jobs.lever.co/dnwest/7f2f20d2-1631-49de-98a3-6b0f808a4f37/apply"}]