[{"additionalPlain":"Additional Information\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n \n","additional":"Additional Information
\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
\n
","categories":{"commitment":"FT","department":"General and Administration","location":"Redwood City, CA","team":"Finance","allLocations":["Redwood City, CA"]},"createdAt":1769559847245,"descriptionPlain":"About Dexterity\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.\n \nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?\n \nDexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!\n \nAbout the Role\n \n \n \n⚠️ This role focuses on hardware deployment and field execution and is not a traditional SaaS Customer Success or software implementation position. Travel up to 20%, including international, is required. \n \nWe are seeking a Customer Product Solutions Manager, Aviation Robotics to support the execution, documentation, and customer delivery of robotics programs within the aviation domain in this role, you will be customer-facing and manage customers’ expectations. You will partner closely with engineering, product, and GTM to manage program timelines, documentation, and deployment activities. You will help translate technical work into clear program plans and customer updates while ensuring alignment with internal standards and customer requirements.\n","description":"About Dexterity
\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
\n
\nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?
\n
\nDexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!
\n
\nAbout the Role
\n
\n
\n
\n⚠️ This role focuses on hardware deployment and field execution and is not a traditional SaaS Customer Success or software implementation position. Travel up to 20%, including international, is required.
\n
\nWe are seeking a Customer Product Solutions Manager, Aviation Robotics to support the execution, documentation, and customer delivery of robotics programs within the aviation domain in this role, you will be customer-facing and manage customers’ expectations. You will partner closely with engineering, product, and GTM to manage program timelines, documentation, and deployment activities. You will help translate technical work into clear program plans and customer updates while ensuring alignment with internal standards and customer requirements.
","id":"f955e34a-5b7e-41ac-8ca9-117e554c4635","lists":[{"text":"Customer Relationship & Program Coordination","content":"\nSupport customer communications by providing clear updates on program milestones, risks, and timelines\nHelp manage customer expectations in partnership with the product lead \nTranslate technical challenges into understandable updates for non-technical stakeholders\n"},{"text":"Technical Documentation & Compliance","content":"\nAuthor, contribute to and organize program documentation such as Project Plans, Risk Management Plans, Concepts of Operations, and solution design documentation, among others\nEnsure documentation is accurate, complete, and delivered on time\nSupport alignment of program deliverables with customer requirements and applicable aviation safety and compliance standards\nSupport the building of compliance lists and definitions in the new field of AI-robotics for the aviation industry\nOrganize and meaningfully contribute to the writing of Statement of Work (SOW) documents and other contractual documents\n"},{"text":"Program Execution & Deployment","content":"\nCoordinate execution activities across engineering, product, and operations teams\nDrive the deployment of robotic and other systems at customer sites, including airports and aviation hub facilities\nAssist with customer transition activities, including documentation, training coordination, and handoff support\n"},{"text":"Site Surveys & Requirements Gathering","content":"\nParticipate in on-site surveys to gather environmental, operational, and technical requirements\nDocument site-specific constraints and incorporate findings into program plans\nDomestic and international travel as required (20%)\n"},{"text":"Cross-Functional Collaboration","content":"\nPartner with engineering, product, supply chain, operations, and legal teams to keep programs on track\nTrack dependencies, risks, and action items and escalate issues as needed\nHelp maintain program schedules and status reporting\n"},{"text":"Required Qualifications","content":"\n3–5+ years of experience in program or project management within robotics, aerospace, or other complex technology environments\nMaster's degree in Engineering, Statistics, or a related technical field\nStrong written and verbal communication skills, including experience contributing to technical or customer-facing documentation\nSelf-driven, and highly independent\nExperience supporting programs involving hardware, software, and real-world deployments\n"},{"text":"Preferred Qualifications","content":"\nTechnical background or hands-on experience with hardware or robotics systems\nExperience working in regulated or safety-critical environments\nProven statistical analysis experience to solve product solutions creatively\n"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","min":135000,"max":165000},"salaryDescription":"Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation.
\n
\nBase pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility.
\n
\nBase Salary Range: $135,000 – $165,000 USD, commensurate with experience and role level.
\nComprehensive medical, dental, vision, equity package, and flexible PTO included.
","salaryDescriptionPlain":"Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. \n \nBase pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility.\n \nBase Salary Range: $135,000 – $165,000 USD, commensurate with experience and role level.\nComprehensive medical, dental, vision, equity package, and flexible PTO included.\n","text":"Customer Product Solutions Manager, Aviation Robotics","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About Dexterity
\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
\n
\nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?
\n
\nDexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!
\n
\nAbout the Role
\n
\n
\n
\n⚠️ This role focuses on hardware deployment and field execution and is not a traditional SaaS Customer Success or software implementation position. Travel up to 20%, including international, is required.
\n
\nWe are seeking a Customer Product Solutions Manager, Aviation Robotics to support the execution, documentation, and customer delivery of robotics programs within the aviation domain in this role, you will be customer-facing and manage customers’ expectations. You will partner closely with engineering, product, and GTM to manage program timelines, documentation, and deployment activities. You will help translate technical work into clear program plans and customer updates while ensuring alignment with internal standards and customer requirements.
","descriptionBodyPlain":"About Dexterity\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.\n \nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?\n \nDexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!\n \nAbout the Role\n \n \n \n⚠️ This role focuses on hardware deployment and field execution and is not a traditional SaaS Customer Success or software implementation position. Travel up to 20%, including international, is required. \n \nWe are seeking a Customer Product Solutions Manager, Aviation Robotics to support the execution, documentation, and customer delivery of robotics programs within the aviation domain in this role, you will be customer-facing and manage customers’ expectations. You will partner closely with engineering, product, and GTM to manage program timelines, documentation, and deployment activities. You will help translate technical work into clear program plans and customer updates while ensuring alignment with internal standards and customer requirements.\n","hostedUrl":"https://jobs.lever.co/dexterity/f955e34a-5b7e-41ac-8ca9-117e554c4635","applyUrl":"https://jobs.lever.co/dexterity/f955e34a-5b7e-41ac-8ca9-117e554c4635/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"FT","department":"Engineering","location":"Redwood City, CA","team":"Product Operations","allLocations":["Redwood City, CA"]},"createdAt":1786397172411,"descriptionPlain":"About Dexterity\nDexterity is the enterprise Physical AI company building intelligent robots for complex industrial work. \n \nDexterity's Mech systems combine Foresight world model, robotics, and Physical AI platform to perform demanding logistics workflows, including trailer loading, trailer unloading, airport baggage handling, etc. at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.\n \nDexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.\n \nAbout the Role\n \nAs a Field Service Engineer, your primary mission is keeping Dexterity’s robotic systems running at peak performance in live customer warehouse environments. This role is focused on hands-on field servicing, preventive maintenance, physical retrofits, and rapid hardware/software troubleshooting.\nYou will be the primary technical point of contact on the shop floor during deployments and service calls, ensuring physical AI systems remain reliable, operational, and capable of hitting customer performance goals.\nKey Responsibilities \n \nOn-Site Servicing & Maintenance: Execute hands-on field repairs, preventive maintenance, component replacements, and system upgrades on production robotic systems.\nField Hardware Diagnostics: Perform root-cause analysis (RCA) on failing physical hardware, mechanical assemblies, pneumatics, sensors, and electrical control circuits using multimeters and oscilloscopes.\nSoftware & Systems Triage: Use Linux/UNIX command line interfaces (CLI), networking diagnostics, and trace/debug logs directly on customer sites to diagnose and resolve operational anomalies.\nSystem Commissioning & Deployment: Lead hardware installation, software commissioning with specialized tooling, testing, and calibration during new system rollouts.\nSpares & Component Refurbishment: Assist in RCAs on failed production components, log ticket updates, manage spare parts inventories, and refurbish components following repair protocols.\nField Escalation & SLAs: Execute escalation playbooks to resolve critical outages rapidly, supporting internal and offshore operations teams to hit Dexterity SLAs.\nCustomer Facing & Enablement: Act as the technical face of Dexterity on site, training customer personnel, operators, and external partners on proper handling, basic troubleshooting, and maintenance protocols.\nEngineering Feedback Loop: Deliver clear field documentation, ticket logs, and actionable issue trends back to HQ engineering to improve future product serviceability and design.\n \nQualifications & Mindset \nEducation & Experience: BS or AAS in an engineering discipline related to robotics (CS, EE, ME, Mechatronics, etc.) or equivalent practical field service experience.\nIf you don’t have a degree, but have the confidence and hands-on skill to service complex machinery, please apply—curiosity, tenacity, and perseverance trump degrees in this role.\nField & Hardware Expertise: Proven experience performing mechanical, electrical, and pneumatic repairs on automated or industrial control systems using hand tools, power tools, and electrical test equipment.\nSoftware & OS Diagnostics: Comfort navigating Linux/UNIX command line (CLI), analyzing system logs, and basic networking troubleshooting.\nAction-Oriented Mindset: Strong sense of urgency in high-stakes production environments, with a \"whatever it takes\" attitude to restore system uptime safely.\nCommunication & Collaboration: Ability to communicate technical issues clearly to both non-technical site operators and HQ engineering teams.\n \nDesired Skills (Nice-to-Have) \nHands-on experience servicing warehouse automation, industrial robotics, or material handling equipment.\nBasic software scripting or troubleshooting experience (Python, Linux, GitHub).\nKnowledge of network engineering, IT infrastructure, or industrial communications.\nAbility to read and navigate 3D CAD models/drawings (Solidworks, NX).\nExperience using ticketing and field service management tools (Jira, Zendesk, Google Suite).\n \nWork Environment & Physical Requirements \nField Environment: Active warehouse and industrial logistics settings, including seasonal temperature variations and industrial background noise.\nPhysical Demands: Prolonged walking and standing on warehouse floors, working in and around physical machinery, lifting components, and using hand/electrical tools.\nTravel & Schedule: Up to 50% travel to customer sites. Willingness to work extended hours or modified shifts during go-lives, emergency repairs, and planned maintenance windows.\n \n \nCompensation\nBase pay is one component of Dexterity's total rewards package, which may also include equity, comprehensive medical, dental, and vision benefits, and other compensation elements depending on eligibility.\nThe annual base salary range for this position is $80,000–$110,000 USD. \nActual compensation will be determined based on factors including experience, skills, and overall qualifications. Final compensation will be determined on a case-by-case basis and will also consider relevant experience and internal equity.\nEqual Opportunity Employer\nDexterity is proud to be an equal opportunity employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with fairness and respect.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, ancestry, national origin, citizenship, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, medical condition, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.\nDexterity is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants requiring accommodations during the hiring process, consistent with applicable law. If you require an accommodation, please let us know.\n","description":"\n
\n
Dexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
\n
\n
Dexterity's Mech systems combine Foresight world model, robotics, and Physical AI platform to perform demanding logistics workflows, including trailer loading, trailer unloading, airport baggage handling, etc. at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
\n
\n
Dexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
\n
\n
About the Role
\n
\n
As a Field Service Engineer, your primary mission is keeping Dexterity’s robotic systems running at peak performance in live customer warehouse environments. This role is focused on hands-on field servicing, preventive maintenance, physical retrofits, and rapid hardware/software troubleshooting.
\n
You will be the primary technical point of contact on the shop floor during deployments and service calls, ensuring physical AI systems remain reliable, operational, and capable of hitting customer performance goals.
\n
Key Responsibilities
\n
\n
\n- \n
On-Site Servicing & Maintenance: Execute hands-on field repairs, preventive maintenance, component replacements, and system upgrades on production robotic systems.
\n \n- \n
Field Hardware Diagnostics: Perform root-cause analysis (RCA) on failing physical hardware, mechanical assemblies, pneumatics, sensors, and electrical control circuits using multimeters and oscilloscopes.
\n \n- \n
Software & Systems Triage: Use Linux/UNIX command line interfaces (CLI), networking diagnostics, and trace/debug logs directly on customer sites to diagnose and resolve operational anomalies.
\n \n- \n
System Commissioning & Deployment: Lead hardware installation, software commissioning with specialized tooling, testing, and calibration during new system rollouts.
\n \n- \n
Spares & Component Refurbishment: Assist in RCAs on failed production components, log ticket updates, manage spare parts inventories, and refurbish components following repair protocols.
\n \n- \n
Field Escalation & SLAs: Execute escalation playbooks to resolve critical outages rapidly, supporting internal and offshore operations teams to hit Dexterity SLAs.
\n \n- \n
Customer Facing & Enablement: Act as the technical face of Dexterity on site, training customer personnel, operators, and external partners on proper handling, basic troubleshooting, and maintenance protocols.
\n \n- \n
Engineering Feedback Loop: Deliver clear field documentation, ticket logs, and actionable issue trends back to HQ engineering to improve future product serviceability and design.
\n \n
\n
\n
Qualifications & Mindset
\n
\n- \n
Education & Experience: BS or AAS in an engineering discipline related to robotics (CS, EE, ME, Mechatronics, etc.) or equivalent practical field service experience.
If you don’t have a degree, but have the confidence and hands-on skill to service complex machinery, please apply—curiosity, tenacity, and perseverance trump degrees in this role.
\n \n- \n
Field & Hardware Expertise: Proven experience performing mechanical, electrical, and pneumatic repairs on automated or industrial control systems using hand tools, power tools, and electrical test equipment.
\n \n- \n
Software & OS Diagnostics: Comfort navigating Linux/UNIX command line (CLI), analyzing system logs, and basic networking troubleshooting.
\n \n- \n
Action-Oriented Mindset: Strong sense of urgency in high-stakes production environments, with a \"whatever it takes\" attitude to restore system uptime safely.
\n \n- \n
Communication & Collaboration: Ability to communicate technical issues clearly to both non-technical site operators and HQ engineering teams.
\n \n
\n
\n
Desired Skills (Nice-to-Have)
\n
\n- \n
Hands-on experience servicing warehouse automation, industrial robotics, or material handling equipment.
\n \n- \n
Basic software scripting or troubleshooting experience (Python, Linux, GitHub).
\n \n- \n
Knowledge of network engineering, IT infrastructure, or industrial communications.
\n \n- \n
Ability to read and navigate 3D CAD models/drawings (Solidworks, NX).
\n \n- \n
Experience using ticketing and field service management tools (Jira, Zendesk, Google Suite).
\n \n
\n
\n
Work Environment & Physical Requirements
\n
\n- \n
Field Environment: Active warehouse and industrial logistics settings, including seasonal temperature variations and industrial background noise.
\n \n- \n
Physical Demands: Prolonged walking and standing on warehouse floors, working in and around physical machinery, lifting components, and using hand/electrical tools.
\n \n- \n
Travel & Schedule: Up to 50% travel to customer sites. Willingness to work extended hours or modified shifts during go-lives, emergency repairs, and planned maintenance windows.
\n \n
\n
\n
\n
\n
Base pay is one component of Dexterity's total rewards package, which may also include equity, comprehensive medical, dental, and vision benefits, and other compensation elements depending on eligibility.
\n
The annual base salary range for this position is $80,000–$110,000 USD.
\n
Actual compensation will be determined based on factors including experience, skills, and overall qualifications. Final compensation will be determined on a case-by-case basis and will also consider relevant experience and internal equity.
\n
\n
Equal Opportunity Employer
\n
\n
Dexterity is proud to be an equal opportunity employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with fairness and respect.
\n
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, ancestry, national origin, citizenship, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, medical condition, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
\n
Dexterity is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants requiring accommodations during the hiring process, consistent with applicable law. If you require an accommodation, please let us know.
\n
\n
\n
Dexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
\n
\n
Dexterity's Mech systems combine Foresight world model, robotics, and Physical AI platform to perform demanding logistics workflows, including trailer loading, trailer unloading, airport baggage handling, etc. at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
\n
\n
Dexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
\n
\n
About the Role
\n
\n
As a Field Service Engineer, your primary mission is keeping Dexterity’s robotic systems running at peak performance in live customer warehouse environments. This role is focused on hands-on field servicing, preventive maintenance, physical retrofits, and rapid hardware/software troubleshooting.
\n
You will be the primary technical point of contact on the shop floor during deployments and service calls, ensuring physical AI systems remain reliable, operational, and capable of hitting customer performance goals.
\n
Key Responsibilities
\n
\n
\n- \n
On-Site Servicing & Maintenance: Execute hands-on field repairs, preventive maintenance, component replacements, and system upgrades on production robotic systems.
\n \n- \n
Field Hardware Diagnostics: Perform root-cause analysis (RCA) on failing physical hardware, mechanical assemblies, pneumatics, sensors, and electrical control circuits using multimeters and oscilloscopes.
\n \n- \n
Software & Systems Triage: Use Linux/UNIX command line interfaces (CLI), networking diagnostics, and trace/debug logs directly on customer sites to diagnose and resolve operational anomalies.
\n \n- \n
System Commissioning & Deployment: Lead hardware installation, software commissioning with specialized tooling, testing, and calibration during new system rollouts.
\n \n- \n
Spares & Component Refurbishment: Assist in RCAs on failed production components, log ticket updates, manage spare parts inventories, and refurbish components following repair protocols.
\n \n- \n
Field Escalation & SLAs: Execute escalation playbooks to resolve critical outages rapidly, supporting internal and offshore operations teams to hit Dexterity SLAs.
\n \n- \n
Customer Facing & Enablement: Act as the technical face of Dexterity on site, training customer personnel, operators, and external partners on proper handling, basic troubleshooting, and maintenance protocols.
\n \n- \n
Engineering Feedback Loop: Deliver clear field documentation, ticket logs, and actionable issue trends back to HQ engineering to improve future product serviceability and design.
\n \n
\n
\n
Qualifications & Mindset
\n
\n- \n
Education & Experience: BS or AAS in an engineering discipline related to robotics (CS, EE, ME, Mechatronics, etc.) or equivalent practical field service experience.
If you don’t have a degree, but have the confidence and hands-on skill to service complex machinery, please apply—curiosity, tenacity, and perseverance trump degrees in this role.
\n \n- \n
Field & Hardware Expertise: Proven experience performing mechanical, electrical, and pneumatic repairs on automated or industrial control systems using hand tools, power tools, and electrical test equipment.
\n \n- \n
Software & OS Diagnostics: Comfort navigating Linux/UNIX command line (CLI), analyzing system logs, and basic networking troubleshooting.
\n \n- \n
Action-Oriented Mindset: Strong sense of urgency in high-stakes production environments, with a \"whatever it takes\" attitude to restore system uptime safely.
\n \n- \n
Communication & Collaboration: Ability to communicate technical issues clearly to both non-technical site operators and HQ engineering teams.
\n \n
\n
\n
Desired Skills (Nice-to-Have)
\n
\n- \n
Hands-on experience servicing warehouse automation, industrial robotics, or material handling equipment.
\n \n- \n
Basic software scripting or troubleshooting experience (Python, Linux, GitHub).
\n \n- \n
Knowledge of network engineering, IT infrastructure, or industrial communications.
\n \n- \n
Ability to read and navigate 3D CAD models/drawings (Solidworks, NX).
\n \n- \n
Experience using ticketing and field service management tools (Jira, Zendesk, Google Suite).
\n \n
\n
\n
Work Environment & Physical Requirements
\n
\n- \n
Field Environment: Active warehouse and industrial logistics settings, including seasonal temperature variations and industrial background noise.
\n \n- \n
Physical Demands: Prolonged walking and standing on warehouse floors, working in and around physical machinery, lifting components, and using hand/electrical tools.
\n \n- \n
Travel & Schedule: Up to 50% travel to customer sites. Willingness to work extended hours or modified shifts during go-lives, emergency repairs, and planned maintenance windows.
\n \n
\n
\n
\n
\n
Base pay is one component of Dexterity's total rewards package, which may also include equity, comprehensive medical, dental, and vision benefits, and other compensation elements depending on eligibility.
\n
The annual base salary range for this position is $80,000–$110,000 USD.
\n
Actual compensation will be determined based on factors including experience, skills, and overall qualifications. Final compensation will be determined on a case-by-case basis and will also consider relevant experience and internal equity.
\n
\n
Equal Opportunity Employer
\n
\n
Dexterity is proud to be an equal opportunity employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with fairness and respect.
\n
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, ancestry, national origin, citizenship, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, medical condition, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
\n
Dexterity is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants requiring accommodations during the hiring process, consistent with applicable law. If you require an accommodation, please let us know.
\n
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
","categories":{"commitment":"FT","department":"Engineering","location":"Redwood City, CA","team":"Product Operations","allLocations":["Redwood City, CA"]},"createdAt":1758743116557,"descriptionPlain":"About Dexterity\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.\n \nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?\n \nDexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality! At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.\n \nAbout the Role\nAs a Forward Deployed Engineer you are the front line leading Dexterity's robots into new opportunities. You will work to bridge any gaps between Dexterity's standard product and the particular challenges of new customer engagements or new market segments. Your mission is to bring new applications online in the field and demonstrate all the operational metrics necessary to rapidly unlock fleet-wide scaling at each new customer opportunity.\n \nThis role is ideal for engineers with a passion for developing robotic solutions that operate in the real world at scale. This role requires broad, systems level understanding of the full robotic tech stack, both software and hardware. You will be expected to do system level performance analysis and drive system level solutions through hands on engineering, partnering with other teams across Dexterity, third party partners and the customer.\n","description":"About Dexterity
\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
\n
\nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?
\n
\nDexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality! At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
\n
\nAbout the Role
\nAs a Forward Deployed Engineer you are the front line leading Dexterity's robots into new opportunities. You will work to bridge any gaps between Dexterity's standard product and the particular challenges of new customer engagements or new market segments. Your mission is to bring new applications online in the field and demonstrate all the operational metrics necessary to rapidly unlock fleet-wide scaling at each new customer opportunity.
\n
\nThis role is ideal for engineers with a passion for developing robotic solutions that operate in the real world at scale. This role requires broad, systems level understanding of the full robotic tech stack, both software and hardware. You will be expected to do system level performance analysis and drive system level solutions through hands on engineering, partnering with other teams across Dexterity, third party partners and the customer.
","id":"5005c9a7-4014-4ccb-8d13-c109951f9097","lists":[{"text":"Physical & Work Environment:","content":"\nLocation: Redwood City, CA. Office desk-based tasks and lab-floor testing.\nThis position requires frequent travel to customer locations, with typically 50% of time spent on-site.\nOn-site assignments will involve warehouse conditions (temperature variations, industrial noise) and prolonged standing or walks.\n"},{"text":"Core Outcomes:","content":"\nNew Solution Introduction: Ensure successful pilot outcomes by driving new solution operations in the field, resolving early issues, meeting customer KPIs, and preparing the solution to scale rapidly post pilot.\nHigh Quality and Rapid Resolution: Drive fixes and improvements based on field experience with proper methodologies to provide traceability, change management and eliminate repeat occurrences.\nOperational Excellence: Release solutions that are ready to scale. Solutions should meet operator expectations for ease of use, up time and operator:robot ratio.\nCustomer Trust: Become the named technical point-of-contact for one or more strategic sites.\nEngineering Feedback Loop: Develop new integrations, robotic skills and capabilities to meet new customer challenges. Extend and improve methodologies to incorporate field learning into the core platform capabilities towards the goal of general robot intelligence.\nDeliver actionable bug reports and reproducible cases that accelerate root-cause analysis.\nField Enablement: Develop new tooling, documentation and provide guidance to application services teams at pilot and production sites. Collect and curate information in a way to drive automation of the support system.\nTooling & Observability:Develop proficiency and leverage internal platforms such as Portal, Foxglove, Kibana, ArgoCD, and Grafana for system analysis. Enhance observability and visualization to provide better insight to system behavior, particularly as new skills, capabilities and use cases are added.\n"},{"text":"Key Responsibilities:","content":"\nDrive System Performance Improvement in the Field — The real world always presents subtle new challenges to intelligent systems. Your primary goal will be to translate field operations experience into better systems, improved learning and enhanced robot skills to optimize top line performance as robot deployments scale.\nDiagnose & Resolve Incidents — Analyse logs, telemetry, SQL/NoSQL data, and container metrics to pinpoint failures; reproduce issues in staging; craft work-arounds or scripted hot-fixes; document in ticketing system (Jira/Zendesk).\nProactive Monitoring — Tune alerting rules, dashboards, and anomaly-detection models; perform trend analysis to track system performance towards KPI targets.\nField Presence — Embed on customer site during go-live, major upgrades, or chronic issue hunts. Understand what flies under the radar and how to surface it automatically through the observability stack.\nKnowledge & Automation — Write SOPs, runbooks, and self-service articles; contribute to CLI tools and diagnostic scripts in Python/Bash; mentor TAC on new failure modes.\nContinuous Improvement Projects — Partner with Product and Engineering on feature hardening, performance tuning, and reliability improvement.\nOwn and execute NPI software commissioning at customer sites, including tooling setup, system testing, and calibration.\n"},{"text":"Core Skills & Experience:","content":"\nBS or MS in Computer Science, Robotics or a related discipline, or relevant experience.\nProficient in Python or C++, with experience implementing a large project or product feature.\nAptitude for Hands-On Work in Physical-AI Environments — must be willing work across the full breadth of the robot stack from sensors to software.\nData-driven Mindset, ability to instrument, query, and visualize telemetry to inform decisions.\nFamiliarity with support tools and observability platforms (e.g., Grafana, Kibana, Foxglove, ArgoCD).\nStrong analytical and debugging skills; experience parsing logs and telemetry data.\nClear Communication — translate technical findings into customer-friendly language and crisp bug reports.\nSelf-starter mindset with a willingness to take ownership in ambiguous environments\nBias for Action — sense of urgency in production environments; willingness to “own the ticket” until closure.\n"},{"text":"Nice-to-Have, Role-Specific Strengths:","content":"\nExperience supporting AI/ML inference platforms (model drift, retraining pipelines).\nSystem-level Troubleshooting across Linux, networking (TCP/IP, VLANs, VPNs), containers (Docker/K8s), and cloud services (AWS/GCP/Azure).\nFamiliarity with message queues & real-time data buses ( RESTAPI).\nExposure to industrial automation or warehouse management systems.\nKnowledge of CI/CD workflows (GitHub Actions, ArgoCD) and feature-flag rollouts.\nBasic understanding of robot kinematics and perception pipelines to converse with Product Support colleagues.\n"},{"text":"Qualifications:","content":"\nBachelor’s degree in an engineering discipline (e.g., Mechanical, Electrical, Industrial, Robotics) or Computer Science — with demonstrable coding skills and a solid grounding in computer-science fundamentals. Equivalent practical experience is welcome.\n2+ years in a SaaS, DevOps, Site Reliability, or Application Support role handling customer-facing production systems.\nComfortable working extended hours, on-site or on-call rotations for high-severity incidents.\n"}],"salaryRange":{"min":130000,"max":170000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. Base pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility.
\n
\n* Base Salary Range: $130k – $170k, commensurate with experience.
\n* Comprehensive health, dental, vision, and equity package.
\n* Flexible PTO, and a culture committed to growth and inclusion.
","salaryDescriptionPlain":"Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. Base pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility.\n \n* Base Salary Range: $130k – $170k, commensurate with experience.\n* Comprehensive health, dental, vision, and equity package.\n* Flexible PTO, and a culture committed to growth and inclusion.\n","text":"Forward Deployed Engineer","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About Dexterity
\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
\n
\nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?
\n
\nDexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality! At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
\n
\nAbout the Role
\nAs a Forward Deployed Engineer you are the front line leading Dexterity's robots into new opportunities. You will work to bridge any gaps between Dexterity's standard product and the particular challenges of new customer engagements or new market segments. Your mission is to bring new applications online in the field and demonstrate all the operational metrics necessary to rapidly unlock fleet-wide scaling at each new customer opportunity.
\n
\nThis role is ideal for engineers with a passion for developing robotic solutions that operate in the real world at scale. This role requires broad, systems level understanding of the full robotic tech stack, both software and hardware. You will be expected to do system level performance analysis and drive system level solutions through hands on engineering, partnering with other teams across Dexterity, third party partners and the customer.
","descriptionBodyPlain":"About Dexterity\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.\n \nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?\n \nDexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality! At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.\n \nAbout the Role\nAs a Forward Deployed Engineer you are the front line leading Dexterity's robots into new opportunities. You will work to bridge any gaps between Dexterity's standard product and the particular challenges of new customer engagements or new market segments. Your mission is to bring new applications online in the field and demonstrate all the operational metrics necessary to rapidly unlock fleet-wide scaling at each new customer opportunity.\n \nThis role is ideal for engineers with a passion for developing robotic solutions that operate in the real world at scale. This role requires broad, systems level understanding of the full robotic tech stack, both software and hardware. You will be expected to do system level performance analysis and drive system level solutions through hands on engineering, partnering with other teams across Dexterity, third party partners and the customer.\n","hostedUrl":"https://jobs.lever.co/dexterity/5005c9a7-4014-4ccb-8d13-c109951f9097","applyUrl":"https://jobs.lever.co/dexterity/5005c9a7-4014-4ccb-8d13-c109951f9097/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"FT","department":"Engineering","location":"Redwood City, CA","team":"Hardware","allLocations":["Redwood City, CA"]},"createdAt":1792196745949,"descriptionPlain":"About Dexterity\nDexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.\nDexterity's Mech systems combine the Foresight World Model, robotics, and a Physical AI platform to perform demanding logistics workflows - including trailer loading, trailer unloading, and airport baggage handling - at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.\nDexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.\nAbout the Role\nLead functional safety engineering for industrial robots, autonomous mobile systems, and motion-control and drivetrain architectures. Own the full safety lifecycle — from hazard and risk analysis through requirements, architecture, implementation, verification, and validation — to support compliant deployment in North American, European, and Japanese markets.\nResponsibilities\nOwn the functional safety lifecycle for industrial robots, autonomous mobile systems, and drivetrains—from risk assessment and safety requirements through architecture, implementation, verification, and validation.\nEstablish safety processes and governance, including the Functional Safety Management Plan, integration with the Quality Management System, documentation, reviews, approvals, and audits.\nDefine and validate safety architectures, including safe states, PLr/SIL targets, protective functions, and interfaces across controllers, drives, brakes, sensors, and safety-rated networks.\nPerform system and component safety analyses, including FMEA/FMEDA, fault tree analysis, and mechanical failure analysis; translate findings into traceable requirements and design evidence.\nLead safety verification and validation, using quantitative reliability analysis, fault injection, and testing of stopping performance, fault detection, and safe-state behavior.\nGuide implementation and global compliance, partnering with engineering teams, certification bodies, and external assessors to meet applicable standards and market requirements.\nSupport safe deployment and customer operations through technical guidance, operating procedures, training, and troubleshooting.\nRegulatory requirements\nMachinery risk and functional safety: ISO 12100, ISO 13849-1/-2, IEC 62061, and IEC 61508.\nElectrical and protective systems: IEC 60204-1, NFPA 79, and IEC 61496.\nIndustrial and mobile robot safety: ISO 10218-1/-2, ANSI/RIA R15.06 and R15.08, ISO 3691-4, ANSI/ITSDF B56.5, UL 1740, and UL 3100, as applicable.\nMarket compliance: Applicable EU machinery and EMC requirements and North American certification requirements.\nQualifications Required\nBachelor’s degree in Electrical, Mechanical, or a related engineering discipline.\n10+ years of functional safety experience in robotics, automation, autonomous systems, or other safety-critical industries.\nProven ownership of the full safety lifecycle, from risk assessment and PLr/SIL determination through implementation, verification, and validation.\nHands-on experience with motion controls, safety PLCs, sensors, brakes, safety-rated networks, and PLC or embedded programming.\nAbility to assess robotic and drivetrain hazards, define fault detection and safe-state behavior, and quantitatively demonstrate required PL/SIL performance.\nFunctional safety certification (TÜV, CFSE, CFSP, or CMSE) preferred.\nWhat Makes You Successful\nStrong ownership and communication skills, with the ability to explain safety decisions to technical and non-technical audiences.\nAbility to create clear compliance documentation, safety procedures, and customer guidance.\nWillingness to travel domestically and internationally to customer site as needed to support safety assessments, validation, deployment, and troubleshooting. \n","description":"\n
About Dexterity
\n
Dexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
\n
Dexterity's Mech systems combine the Foresight World Model, robotics, and a Physical AI platform to perform demanding logistics workflows - including trailer loading, trailer unloading, and airport baggage handling - at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
\n
Dexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
\n
About the Role
\n
Lead functional safety engineering for industrial robots, autonomous mobile systems, and motion-control and drivetrain architectures. Own the full safety lifecycle — from hazard and risk analysis through requirements, architecture, implementation, verification, and validation — to support compliant deployment in North American, European, and Japanese markets.
\n
Responsibilities
\n
\n- \n
Own the functional safety lifecycle for industrial robots, autonomous mobile systems, and drivetrains—from risk assessment and safety requirements through architecture, implementation, verification, and validation.
\n \n- \n
Establish safety processes and governance, including the Functional Safety Management Plan, integration with the Quality Management System, documentation, reviews, approvals, and audits.
\n \n- \n
Define and validate safety architectures, including safe states, PLr/SIL targets, protective functions, and interfaces across controllers, drives, brakes, sensors, and safety-rated networks.
\n \n- \n
Perform system and component safety analyses, including FMEA/FMEDA, fault tree analysis, and mechanical failure analysis; translate findings into traceable requirements and design evidence.
\n \n- \n
Lead safety verification and validation, using quantitative reliability analysis, fault injection, and testing of stopping performance, fault detection, and safe-state behavior.
\n \n- \n
Guide implementation and global compliance, partnering with engineering teams, certification bodies, and external assessors to meet applicable standards and market requirements.
\n \n- \n
Support safe deployment and customer operations through technical guidance, operating procedures, training, and troubleshooting.
\n \n
\n
Regulatory requirements
\n
\n- \n
Machinery risk and functional safety: ISO 12100, ISO 13849-1/-2, IEC 62061, and IEC 61508.
\n \n- \n
Electrical and protective systems: IEC 60204-1, NFPA 79, and IEC 61496.
\n \n- \n
Industrial and mobile robot safety: ISO 10218-1/-2, ANSI/RIA R15.06 and R15.08, ISO 3691-4, ANSI/ITSDF B56.5, UL 1740, and UL 3100, as applicable.
\n \n- \n
Market compliance: Applicable EU machinery and EMC requirements and North American certification requirements.
\n \n
\n
Qualifications Required
\n
\n- \n
Bachelor’s degree in Electrical, Mechanical, or a related engineering discipline.
\n \n- \n
10+ years of functional safety experience in robotics, automation, autonomous systems, or other safety-critical industries.
\n \n- \n
Proven ownership of the full safety lifecycle, from risk assessment and PLr/SIL determination through implementation, verification, and validation.
\n \n- \n
Hands-on experience with motion controls, safety PLCs, sensors, brakes, safety-rated networks, and PLC or embedded programming.
\n \n- \n
Ability to assess robotic and drivetrain hazards, define fault detection and safe-state behavior, and quantitatively demonstrate required PL/SIL performance.
\n \n- \n
Functional safety certification (TÜV, CFSE, CFSP, or CMSE) preferred.
\n \n
\n
What Makes You Successful
\n
\n- \n
Strong ownership and communication skills, with the ability to explain safety decisions to technical and non-technical audiences.
\n \n- \n
Ability to create clear compliance documentation, safety procedures, and customer guidance.
\n \n- \n
Willingness to travel domestically and internationally to customer site as needed to support safety assessments, validation, deployment, and troubleshooting.
\n \n
\n
\n
Compensation
\n
The annual base salary range for this position is $186,000–$232,000 USD. Dexterity's total rewards may also include equity and medical, dental, and vision benefits. Actual compensation is determined based on experience, skills, scope, level, qualifications, and internal equity.
\n
\n
About Dexterity
\n
Dexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
\n
Dexterity's Mech systems combine the Foresight World Model, robotics, and a Physical AI platform to perform demanding logistics workflows - including trailer loading, trailer unloading, and airport baggage handling - at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
\n
Dexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
\n
About the Role
\n
Lead functional safety engineering for industrial robots, autonomous mobile systems, and motion-control and drivetrain architectures. Own the full safety lifecycle — from hazard and risk analysis through requirements, architecture, implementation, verification, and validation — to support compliant deployment in North American, European, and Japanese markets.
\n
Responsibilities
\n
\n- \n
Own the functional safety lifecycle for industrial robots, autonomous mobile systems, and drivetrains—from risk assessment and safety requirements through architecture, implementation, verification, and validation.
\n \n- \n
Establish safety processes and governance, including the Functional Safety Management Plan, integration with the Quality Management System, documentation, reviews, approvals, and audits.
\n \n- \n
Define and validate safety architectures, including safe states, PLr/SIL targets, protective functions, and interfaces across controllers, drives, brakes, sensors, and safety-rated networks.
\n \n- \n
Perform system and component safety analyses, including FMEA/FMEDA, fault tree analysis, and mechanical failure analysis; translate findings into traceable requirements and design evidence.
\n \n- \n
Lead safety verification and validation, using quantitative reliability analysis, fault injection, and testing of stopping performance, fault detection, and safe-state behavior.
\n \n- \n
Guide implementation and global compliance, partnering with engineering teams, certification bodies, and external assessors to meet applicable standards and market requirements.
\n \n- \n
Support safe deployment and customer operations through technical guidance, operating procedures, training, and troubleshooting.
\n \n
\n
Regulatory requirements
\n
\n- \n
Machinery risk and functional safety: ISO 12100, ISO 13849-1/-2, IEC 62061, and IEC 61508.
\n \n- \n
Electrical and protective systems: IEC 60204-1, NFPA 79, and IEC 61496.
\n \n- \n
Industrial and mobile robot safety: ISO 10218-1/-2, ANSI/RIA R15.06 and R15.08, ISO 3691-4, ANSI/ITSDF B56.5, UL 1740, and UL 3100, as applicable.
\n \n- \n
Market compliance: Applicable EU machinery and EMC requirements and North American certification requirements.
\n \n
\n
Qualifications Required
\n
\n- \n
Bachelor’s degree in Electrical, Mechanical, or a related engineering discipline.
\n \n- \n
10+ years of functional safety experience in robotics, automation, autonomous systems, or other safety-critical industries.
\n \n- \n
Proven ownership of the full safety lifecycle, from risk assessment and PLr/SIL determination through implementation, verification, and validation.
\n \n- \n
Hands-on experience with motion controls, safety PLCs, sensors, brakes, safety-rated networks, and PLC or embedded programming.
\n \n- \n
Ability to assess robotic and drivetrain hazards, define fault detection and safe-state behavior, and quantitatively demonstrate required PL/SIL performance.
\n \n- \n
Functional safety certification (TÜV, CFSE, CFSP, or CMSE) preferred.
\n \n
\n
What Makes You Successful
\n
\n- \n
Strong ownership and communication skills, with the ability to explain safety decisions to technical and non-technical audiences.
\n \n- \n
Ability to create clear compliance documentation, safety procedures, and customer guidance.
\n \n- \n
Willingness to travel domestically and internationally to customer site as needed to support safety assessments, validation, deployment, and troubleshooting.
\n \n
\n
\n
Equal Opportunity Employer
\n
Dexterity is proud to be an equal opportunity employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with fairness and respect.
\n
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, ancestry, national origin, citizenship, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, medical condition, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
\n
Dexterity is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants requiring accommodations during the hiring process, consistent with applicable law. If you require an accommodation, please let us know.
\n
Use of Artificial Intelligence in Hiring
\n
Dexterity may use artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as reviewing application materials, organizing candidate information, or identifying potential inconsistencies based on available information. These tools support our recruiting team but do not replace human judgment. All employment decisions are made by qualified individuals based on the overall qualifications of each candidate.
\n
Marketing Principal/ Director - Physical AI
\nLocation: Redwood City, California (Bay Area)
\nEmployment type: Full-time, Regular
\nRole Scope: Overall Marketing Lead
\nReports to: VP, Product & Enterprise Growth
\nAbout Dexterity
\nDexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
\n
\nDexterity's Mech systems combine Foresight world model, robotics, and Physical AI platform to perform demanding logistics workflows, including trailer loading, trailer unloading, airport baggage handling, etc. at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
\n
\nDexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
\nAbout the Role
\nDexterity is seeking a hands-on senior marketer to make our story clear, credible, and commercially useful. You will create qualified enterprise demand, define our position in Physical AI, translate complex technology for enterprise buyers, and generate content that brings our systems to life.
\nYou will serve as Dexterity's overall marketing lead. This is a Principal/ Director level position reporting to the VP, Product & Enterprise Growth, with company-wide functional ownership and no direct reports initially. You will set direction, choose priorities, and personally create and measure the work.
The role has four priorities: enterprise demand; category positioning and content generation; executive voice, social, and content distribution; and events, trade media, and industry engagement. It is designed for a senior marketer who wants broad growth stage ownership and still enjoys hands-on work. You and the VP, Product & Growth will agree on priorities and tradeoffs.
\nYou will work directly with executive leadership and partner closely with Sales, Product, Engineering, Customer Success, etc. AI-driven workflows and automation will be core to the function, with human review wherever strategy, creative quality, technical accuracy, or confidentiality matters.
\nResponsibilities
\nCreate Qualified Enterprise Demand
\n\n- \n
Partner with Sales on priority segments, target accounts, buyer needs, lead criteria, and follow-up.
\n \n- \n
Design and run focused account-based and industry campaigns that connect Dexterity's technical differentiation to real operational problems.
\n \n- \n
Build the campaign journeys, content, landing experiences, and tracking needed to improve and scale what works.
\n \n- \n
Report sourced and influenced pipeline honestly, with a documented attribution method that distinguishes engagement from qualified demand.
\n \n
\nBuild Category Positioning and Content
\n\n- \n
Define Dexterity's positioning, value proposition, audience messaging, and competitive story across Physical AI, robotics, and warehouse automation.
\n \n- \n
Translate technical capabilities and deployment realities into clear narratives for business and technical audiences.
\n \n- \n
Maintain a core message framework used across the website, sales materials, launches, executive communications, recruiting, and events.
\n \n- \n
Personally create content across videos, demos, technical explainers, launches, web, presentations, and sales enablement.
\n \n
\nLead Executive Voice, Social Media, and Content Distribution
\n\n- \n
Build credible voices for Dexterity and its executives, and run the editorial calendar from drafting through publication.
\n \n- \n
Turn important product, technical, company, and market moments into channel-specific content.
\n \n- \n
Repurpose and distribute priority content across social, web, email, executive channels, and Sales.
\n \n- \n
Measure whether the work reaches and engages target buyers, partners, technical audiences, media, and talent.
\n \n
\nCoordinate Events, Trade Media, and Industry Engagement
\n\n- \n
Enable Dexterity's presence at priority events, including MODEX, ProMat, and NVIDIA GTC, from planning through follow-up.
\n \n- \n
Coordinate schedules, collateral, executive participation, target-account meetings, and lead capture with internal teams and direct vendors.
\n \n- \n
Build relationships with relevant business, AI, robotics, logistics, supply-chain, and trade media. Develop pitches and prepare spokespeople.
\n \n- \n
Review event and media results based on account engagement, meetings, follow-up, reach, and whether key messages landed.
\n \n
\nUse AI and Automation Across the Function
\n\n- \n
Build repeatable AI-driven workflows for research, content creation, campaigns, distribution, follow-up, and reporting.
\n \n- \n
Automate repetitive work where it improves speed or quality, and measure the results.
\n \n- \n
Document each workflow and set clear requirements for human review, source verification, confidentiality, and data handling.
\n \n
\nHow the Role is Prioritized
\nThe expected allocation is approximately:
\n\n- \n
30%: Enterprise demand and focused campaigns
\n \n- \n
25%: Category positioning and content generation
\n \n- \n
25%: Executive voice, social, and content distribution
\n \n- \n
20%: Events, trade media, and industry engagement
\n \n
\nThe allocation is directional and will shift with business needs.
\nQualifications Required
\n\n- \n
8+ years of relevant B2B marketing experience, or comparable work demonstrating Principal-level judgment and ownership.
\n \n- \n
Experience operating with solo-marketer scope in a complex technology environment, either company-wide or for a product, category, segment, or business line. You personally owned both strategy and execution without relying on a large specialist team.
\n \n- \n
Experience marketing enterprise AI, physical AI, robotics, or complex industrial technology to enterprise operations buyers in logistics, supply chain, warehousing, fleet, manufacturing, or a related/ similar environment.
\n \n- \n
Strong writing and editorial judgment, with the ability to turn technical products into clear positioning, videos, demos, explainers, launches, sales materials, and campaigns.
\n \n- \n
Evidence of audience or demand growth you can defend with numbers, including the channel, timeframe, method, and business result.
\n \n- \n
Experience partnering with Sales on targeting, account-based programs, lead or opportunity creation, follow-up, and defensible pipeline measurement.
\n \n- \n
Regular use of AI tools in your own work, including at least one repeatable AI-driven workflow or automation with measurable results and appropriate review and data controls.
\n \n
\nThis role requires regular work from Dexterity's Redwood City headquarters and 10-20% travel to customer sites and priority industry events.
\nQualifications Preferred
\n\n- \n
Experience marketing Enterprise AI, Physical AI, or robotics products to enterprise buyers.
\n \n- \n
Relevant experience in an adjacent technical market such as industrial automation, autonomy, AI infrastructure, logistics technology, connected operations, supply-chain software, or developer tools.
\n \n- \n
Experience marketing products used in production or another operationally complex environment.
\n \n- \n
Relationships with relevant business, technology, AI, robotics, logistics, or supply-chain media and analysts.
\n \n- \n
Experience designing event programs around target accounts, executive participation, and follow-up.
\n \n
\nBroad marketing judgment matters more than deep specialization in every discipline. You should be able to produce strong work, measure its commercial value, and focus limited resources.
\nCompensation
\nBase pay is one component of Dexterity's total rewards package, which may also include equity, comprehensive medical, dental, and vision benefits, and other compensation elements depending on eligibility.
\nThe annual base salary range for this position is $180,000–$210,000 USD.
\nActual compensation will be determined based on factors including experience, skills, and overall qualifications. Final compensation will be determined on a case-by-case basis and will also consider relevant experience and internal equity.
","id":"8f29ecd9-f9cc-458d-afb8-6c1a2e5781dd","lists":[],"text":"Marketing Principal/ Director - Physical AI","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Marketing Principal/ Director - Physical AI
\nLocation: Redwood City, California (Bay Area)
\nEmployment type: Full-time, Regular
\nRole Scope: Overall Marketing Lead
\nReports to: VP, Product & Enterprise Growth
\nAbout Dexterity
\nDexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
\n
\nDexterity's Mech systems combine Foresight world model, robotics, and Physical AI platform to perform demanding logistics workflows, including trailer loading, trailer unloading, airport baggage handling, etc. at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
\n
\nDexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
\nAbout the Role
\nDexterity is seeking a hands-on senior marketer to make our story clear, credible, and commercially useful. You will create qualified enterprise demand, define our position in Physical AI, translate complex technology for enterprise buyers, and generate content that brings our systems to life.
\nYou will serve as Dexterity's overall marketing lead. This is a Principal/ Director level position reporting to the VP, Product & Enterprise Growth, with company-wide functional ownership and no direct reports initially. You will set direction, choose priorities, and personally create and measure the work.
The role has four priorities: enterprise demand; category positioning and content generation; executive voice, social, and content distribution; and events, trade media, and industry engagement. It is designed for a senior marketer who wants broad growth stage ownership and still enjoys hands-on work. You and the VP, Product & Growth will agree on priorities and tradeoffs.
\nYou will work directly with executive leadership and partner closely with Sales, Product, Engineering, Customer Success, etc. AI-driven workflows and automation will be core to the function, with human review wherever strategy, creative quality, technical accuracy, or confidentiality matters.
\nResponsibilities
\nCreate Qualified Enterprise Demand
\n\n- \n
Partner with Sales on priority segments, target accounts, buyer needs, lead criteria, and follow-up.
\n \n- \n
Design and run focused account-based and industry campaigns that connect Dexterity's technical differentiation to real operational problems.
\n \n- \n
Build the campaign journeys, content, landing experiences, and tracking needed to improve and scale what works.
\n \n- \n
Report sourced and influenced pipeline honestly, with a documented attribution method that distinguishes engagement from qualified demand.
\n \n
\nBuild Category Positioning and Content
\n\n- \n
Define Dexterity's positioning, value proposition, audience messaging, and competitive story across Physical AI, robotics, and warehouse automation.
\n \n- \n
Translate technical capabilities and deployment realities into clear narratives for business and technical audiences.
\n \n- \n
Maintain a core message framework used across the website, sales materials, launches, executive communications, recruiting, and events.
\n \n- \n
Personally create content across videos, demos, technical explainers, launches, web, presentations, and sales enablement.
\n \n
\nLead Executive Voice, Social Media, and Content Distribution
\n\n- \n
Build credible voices for Dexterity and its executives, and run the editorial calendar from drafting through publication.
\n \n- \n
Turn important product, technical, company, and market moments into channel-specific content.
\n \n- \n
Repurpose and distribute priority content across social, web, email, executive channels, and Sales.
\n \n- \n
Measure whether the work reaches and engages target buyers, partners, technical audiences, media, and talent.
\n \n
\nCoordinate Events, Trade Media, and Industry Engagement
\n\n- \n
Enable Dexterity's presence at priority events, including MODEX, ProMat, and NVIDIA GTC, from planning through follow-up.
\n \n- \n
Coordinate schedules, collateral, executive participation, target-account meetings, and lead capture with internal teams and direct vendors.
\n \n- \n
Build relationships with relevant business, AI, robotics, logistics, supply-chain, and trade media. Develop pitches and prepare spokespeople.
\n \n- \n
Review event and media results based on account engagement, meetings, follow-up, reach, and whether key messages landed.
\n \n
\nUse AI and Automation Across the Function
\n\n- \n
Build repeatable AI-driven workflows for research, content creation, campaigns, distribution, follow-up, and reporting.
\n \n- \n
Automate repetitive work where it improves speed or quality, and measure the results.
\n \n- \n
Document each workflow and set clear requirements for human review, source verification, confidentiality, and data handling.
\n \n
\nHow the Role is Prioritized
\nThe expected allocation is approximately:
\n\n- \n
30%: Enterprise demand and focused campaigns
\n \n- \n
25%: Category positioning and content generation
\n \n- \n
25%: Executive voice, social, and content distribution
\n \n- \n
20%: Events, trade media, and industry engagement
\n \n
\nThe allocation is directional and will shift with business needs.
\nQualifications Required
\n\n- \n
8+ years of relevant B2B marketing experience, or comparable work demonstrating Principal-level judgment and ownership.
\n \n- \n
Experience operating with solo-marketer scope in a complex technology environment, either company-wide or for a product, category, segment, or business line. You personally owned both strategy and execution without relying on a large specialist team.
\n \n- \n
Experience marketing enterprise AI, physical AI, robotics, or complex industrial technology to enterprise operations buyers in logistics, supply chain, warehousing, fleet, manufacturing, or a related/ similar environment.
\n \n- \n
Strong writing and editorial judgment, with the ability to turn technical products into clear positioning, videos, demos, explainers, launches, sales materials, and campaigns.
\n \n- \n
Evidence of audience or demand growth you can defend with numbers, including the channel, timeframe, method, and business result.
\n \n- \n
Experience partnering with Sales on targeting, account-based programs, lead or opportunity creation, follow-up, and defensible pipeline measurement.
\n \n- \n
Regular use of AI tools in your own work, including at least one repeatable AI-driven workflow or automation with measurable results and appropriate review and data controls.
\n \n
\nThis role requires regular work from Dexterity's Redwood City headquarters and 10-20% travel to customer sites and priority industry events.
\nQualifications Preferred
\n\n- \n
Experience marketing Enterprise AI, Physical AI, or robotics products to enterprise buyers.
\n \n- \n
Relevant experience in an adjacent technical market such as industrial automation, autonomy, AI infrastructure, logistics technology, connected operations, supply-chain software, or developer tools.
\n \n- \n
Experience marketing products used in production or another operationally complex environment.
\n \n- \n
Relationships with relevant business, technology, AI, robotics, logistics, or supply-chain media and analysts.
\n \n- \n
Experience designing event programs around target accounts, executive participation, and follow-up.
\n \n
\nBroad marketing judgment matters more than deep specialization in every discipline. You should be able to produce strong work, measure its commercial value, and focus limited resources.
\nCompensation
\nBase pay is one component of Dexterity's total rewards package, which may also include equity, comprehensive medical, dental, and vision benefits, and other compensation elements depending on eligibility.
\nThe annual base salary range for this position is $180,000–$210,000 USD.
\nActual compensation will be determined based on factors including experience, skills, and overall qualifications. Final compensation will be determined on a case-by-case basis and will also consider relevant experience and internal equity.
","descriptionBodyPlain":"Marketing Principal/ Director - Physical AI \nLocation: Redwood City, California (Bay Area)\nEmployment type: Full-time, Regular\nRole Scope: Overall Marketing Lead\nReports to: VP, Product & Enterprise Growth\nAbout Dexterity\nDexterity is the enterprise Physical AI company building intelligent robots for complex industrial work. \n \nDexterity's Mech systems combine Foresight world model, robotics, and Physical AI platform to perform demanding logistics workflows, including trailer loading, trailer unloading, airport baggage handling, etc. at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.\n \nDexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.\nAbout the Role\nDexterity is seeking a hands-on senior marketer to make our story clear, credible, and commercially useful. You will create qualified enterprise demand, define our position in Physical AI, translate complex technology for enterprise buyers, and generate content that brings our systems to life.\nYou will serve as Dexterity's overall marketing lead. This is a Principal/ Director level position reporting to the VP, Product & Enterprise Growth, with company-wide functional ownership and no direct reports initially. You will set direction, choose priorities, and personally create and measure the work. The role has four priorities: enterprise demand; category positioning and content generation; executive voice, social, and content distribution; and events, trade media, and industry engagement. It is designed for a senior marketer who wants broad growth stage ownership and still enjoys hands-on work. You and the VP, Product & Growth will agree on priorities and tradeoffs. \nYou will work directly with executive leadership and partner closely with Sales, Product, Engineering, Customer Success, etc. AI-driven workflows and automation will be core to the function, with human review wherever strategy, creative quality, technical accuracy, or confidentiality matters.\nResponsibilities\nCreate Qualified Enterprise Demand\nPartner with Sales on priority segments, target accounts, buyer needs, lead criteria, and follow-up.\nDesign and run focused account-based and industry campaigns that connect Dexterity's technical differentiation to real operational problems.\nBuild the campaign journeys, content, landing experiences, and tracking needed to improve and scale what works.\nReport sourced and influenced pipeline honestly, with a documented attribution method that distinguishes engagement from qualified demand.\nBuild Category Positioning and Content \nDefine Dexterity's positioning, value proposition, audience messaging, and competitive story across Physical AI, robotics, and warehouse automation.\nTranslate technical capabilities and deployment realities into clear narratives for business and technical audiences.\nMaintain a core message framework used across the website, sales materials, launches, executive communications, recruiting, and events.\nPersonally create content across videos, demos, technical explainers, launches, web, presentations, and sales enablement.\nLead Executive Voice, Social Media, and Content Distribution\nBuild credible voices for Dexterity and its executives, and run the editorial calendar from drafting through publication.\nTurn important product, technical, company, and market moments into channel-specific content.\nRepurpose and distribute priority content across social, web, email, executive channels, and Sales.\nMeasure whether the work reaches and engages target buyers, partners, technical audiences, media, and talent.\nCoordinate Events, Trade Media, and Industry Engagement\nEnable Dexterity's presence at priority events, including MODEX, ProMat, and NVIDIA GTC, from planning through follow-up.\nCoordinate schedules, collateral, executive participation, target-account meetings, and lead capture with internal teams and direct vendors.\nBuild relationships with relevant business, AI, robotics, logistics, supply-chain, and trade media. Develop pitches and prepare spokespeople.\nReview event and media results based on account engagement, meetings, follow-up, reach, and whether key messages landed.\nUse AI and Automation Across the Function\nBuild repeatable AI-driven workflows for research, content creation, campaigns, distribution, follow-up, and reporting.\nAutomate repetitive work where it improves speed or quality, and measure the results.\nDocument each workflow and set clear requirements for human review, source verification, confidentiality, and data handling.\nHow the Role is Prioritized\nThe expected allocation is approximately:\n30%: Enterprise demand and focused campaigns\n25%: Category positioning and content generation\n25%: Executive voice, social, and content distribution\n20%: Events, trade media, and industry engagement\nThe allocation is directional and will shift with business needs. \nQualifications Required\n8+ years of relevant B2B marketing experience, or comparable work demonstrating Principal-level judgment and ownership.\nExperience operating with solo-marketer scope in a complex technology environment, either company-wide or for a product, category, segment, or business line. You personally owned both strategy and execution without relying on a large specialist team.\nExperience marketing enterprise AI, physical AI, robotics, or complex industrial technology to enterprise operations buyers in logistics, supply chain, warehousing, fleet, manufacturing, or a related/ similar environment.\nStrong writing and editorial judgment, with the ability to turn technical products into clear positioning, videos, demos, explainers, launches, sales materials, and campaigns.\nEvidence of audience or demand growth you can defend with numbers, including the channel, timeframe, method, and business result.\nExperience partnering with Sales on targeting, account-based programs, lead or opportunity creation, follow-up, and defensible pipeline measurement.\nRegular use of AI tools in your own work, including at least one repeatable AI-driven workflow or automation with measurable results and appropriate review and data controls.\nThis role requires regular work from Dexterity's Redwood City headquarters and 10-20% travel to customer sites and priority industry events.\nQualifications Preferred\nExperience marketing Enterprise AI, Physical AI, or robotics products to enterprise buyers.\nRelevant experience in an adjacent technical market such as industrial automation, autonomy, AI infrastructure, logistics technology, connected operations, supply-chain software, or developer tools.\nExperience marketing products used in production or another operationally complex environment.\nRelationships with relevant business, technology, AI, robotics, logistics, or supply-chain media and analysts.\nExperience designing event programs around target accounts, executive participation, and follow-up.\nBroad marketing judgment matters more than deep specialization in every discipline. You should be able to produce strong work, measure its commercial value, and focus limited resources.\nCompensation\nBase pay is one component of Dexterity's total rewards package, which may also include equity, comprehensive medical, dental, and vision benefits, and other compensation elements depending on eligibility.\nThe annual base salary range for this position is $180,000–$210,000 USD. \nActual compensation will be determined based on factors including experience, skills, and overall qualifications. Final compensation will be determined on a case-by-case basis and will also consider relevant experience and internal equity.\n","hostedUrl":"https://jobs.lever.co/dexterity/8f29ecd9-f9cc-458d-afb8-6c1a2e5781dd","applyUrl":"https://jobs.lever.co/dexterity/8f29ecd9-f9cc-458d-afb8-6c1a2e5781dd/apply"},{"additionalPlain":"Equal Opportunity Employer \nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n","additional":"Equal Opportunity Employer
\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
","categories":{"commitment":"FT","department":"Engineering","location":"Redwood City, CA","team":"Hardware","allLocations":["Redwood City, CA"]},"createdAt":1750889266246,"descriptionPlain":"About Dexterity\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.\n \nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?\n \nDexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality! At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.\n \nAbout the Role\nWe’re looking for a Mechanical Engineer to join our dynamic and fast-paced hardware product engineering team. In this role, you’ll help design, prototype, test, and refine hardware solutions that solve real-world robotics challenges. You’ll collaborate closely with senior engineers and cross-functional teams to bring concepts from idea to implementation. You’ll contribute to product development at various stages, from early sketch concepts to production-ready hardware, and gain exposure to the full lifecycle of hardware engineering. The ideal candidate will be hands-on, detail-oriented, and eager to grow in a collaborative environment.\n","description":"About Dexterity
\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
\n
\nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?
\n
\nDexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality! At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
\n
\nAbout the Role
\nWe’re looking for a Mechanical Engineer to join our dynamic and fast-paced hardware product engineering team. In this role, you’ll help design, prototype, test, and refine hardware solutions that solve real-world robotics challenges. You’ll collaborate closely with senior engineers and cross-functional teams to bring concepts from idea to implementation. You’ll contribute to product development at various stages, from early sketch concepts to production-ready hardware, and gain exposure to the full lifecycle of hardware engineering. The ideal candidate will be hands-on, detail-oriented, and eager to grow in a collaborative environment.
","id":"315277a8-b473-4df5-86fa-1fb157d3db2b","lists":[{"text":"Responsibilities","content":"\nWork within the mechanical engineering team to translate system-level requirements into mechanical sub-system designs.\nSupport the design of parts and assemblies in NX, including CAD modeling, 2D drawing creation, and documentation.\nParticipate in prototyping, mechanical testing, and validation of components and assemblies.\nCollaborate with senior engineers to ensure designs meet functional requirements and other DfX considerations.\nGenerate and maintain BOMs, test reports, and assembly instructions.\nCollaborate cross-functionally with electrical engineering, system engineering, and the software engineering teams.\nWork with operations and manufacturing engineering teams to support pilot builds and production readiness.\n"},{"text":"Qualifications","content":"\nBachelor's or Master’s degree in Mechanical Engineering or a related field.\n2-5 years of relevant industry experience in mechanical design or product development.\nProficiency with 3D CAD software.\nExperience creating 2D drawings with proper dimensioning and tolerancing.\nFamiliarity with mechanical principles, materials, and fabrication techniques.\nHands-on prototyping and testing experience.\nExceptional attention to detail.\nProactive and eager to learn.\n"}],"salaryRange":{"min":125000,"max":140000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. Base pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility.
\n
\nFor this position, the expected base salary range is $125,000 to $140,000 annually. Actual compensation will be determined based on skills, experience, education, and market factors, and may vary accordingly.
\n
\nFinal compensation decisions are made individually and take a number of factors into consideration. Eligible employees may be considered for equity awards as part of their overall compensation. Access to benefits and wellness resources is provided in accordance with company policies and may vary based on role and location.
","salaryDescriptionPlain":"Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. Base pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility.\n \nFor this position, the expected base salary range is $125,000 to $140,000 annually. Actual compensation will be determined based on skills, experience, education, and market factors, and may vary accordingly.\n \nFinal compensation decisions are made individually and take a number of factors into consideration. Eligible employees may be considered for equity awards as part of their overall compensation. Access to benefits and wellness resources is provided in accordance with company policies and may vary based on role and location.\n","text":"Mechanical Engineer","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About Dexterity
\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
\n
\nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?
\n
\nDexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality! At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
\n
\nAbout the Role
\nWe’re looking for a Mechanical Engineer to join our dynamic and fast-paced hardware product engineering team. In this role, you’ll help design, prototype, test, and refine hardware solutions that solve real-world robotics challenges. You’ll collaborate closely with senior engineers and cross-functional teams to bring concepts from idea to implementation. You’ll contribute to product development at various stages, from early sketch concepts to production-ready hardware, and gain exposure to the full lifecycle of hardware engineering. The ideal candidate will be hands-on, detail-oriented, and eager to grow in a collaborative environment.
","descriptionBodyPlain":"About Dexterity\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.\n \nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?\n \nDexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality! At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.\n \nAbout the Role\nWe’re looking for a Mechanical Engineer to join our dynamic and fast-paced hardware product engineering team. In this role, you’ll help design, prototype, test, and refine hardware solutions that solve real-world robotics challenges. You’ll collaborate closely with senior engineers and cross-functional teams to bring concepts from idea to implementation. You’ll contribute to product development at various stages, from early sketch concepts to production-ready hardware, and gain exposure to the full lifecycle of hardware engineering. The ideal candidate will be hands-on, detail-oriented, and eager to grow in a collaborative environment.\n","hostedUrl":"https://jobs.lever.co/dexterity/315277a8-b473-4df5-86fa-1fb157d3db2b","applyUrl":"https://jobs.lever.co/dexterity/315277a8-b473-4df5-86fa-1fb157d3db2b/apply"},{"additionalPlain":"Equal Opportunity Employer\nDexterity is proud to be an equal opportunity employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with fairness and respect.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, ancestry, national origin, citizenship, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, medical condition, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.\nDexterity is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants requiring accommodations during the hiring process, consistent with applicable law. If you require an accommodation during the hiring process, please let us know.\n","additional":"\n
Equal Opportunity Employer
\n
Dexterity is proud to be an equal opportunity employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with fairness and respect.
\n
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, ancestry, national origin, citizenship, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, medical condition, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
\n
Dexterity is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants requiring accommodations during the hiring process, consistent with applicable law. If you require an accommodation during the hiring process, please let us know.
\n
About Dexterity
\nDexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
\nDexterity's Mech systems combine the Foresight World Model, robotics, and a Physical AI platform to perform demanding logistics workflows - including trailer loading, trailer unloading, and airport baggage handling - at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
\nDexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
\nAbout the Role
\nDexterity is hiring a Principal Product Manager to lead the strategy, development, and commercialization of Physical AI applications for Retail and Third-party Logistics (3PL) sector. You'll own application product lines running on Dexterity's Mech platform, as well as the developer interfaces that enable solution partners to build new applications and integrations.
\nThis role combines product ownership, outbound product management, and commercial leadership. You will define how Dexterity grows in Retail and 3PL through market segmentation, continuous discovery, and product and vertical-growth roadmaps. You will work closely with Sales, Marketing, and Customer Success, bringing product judgment into priority accounts and market evidence into product strategy.
\nYou will own product strategy, roadmaps, PRDs, and specifications; drive application-level decisions with engineering; and prove the product on customer floors. You will set quantitative targets, validate them in the real world, and lead flagship deployments through KPI proof, signed acceptance, and expansion. You will determine which customer problems become repeatable products and turn reference solutions, market-entry plays, and deployment learning into scalable growth.
\nThe role is scoped at Principal. Candidates demonstrating broader leadership and company-level vertical strategy may be considered at the Director level. Travel is approximately 25%.
\nResponsibilities
\nProduct and Market Leadership
\n\n- Own application and developer-interface product strategy, roadmaps, PRDs, and specifications for Retail and 3PL growth
\n- Segment markets by customer, workflow, need, buying readiness, economics, and product fit to focus product and GTM investment
\n- Lead outbound discovery with customers, prospects, operators, executives, integrators, and partners to uncover needs, buying barriers, willingness to pay, and differentiated value
\n- Convert evidence into vertical-growth roadmaps across capabilities, integrations, proof points, reference solutions, and ecosystem needs; distinguish repeatable needs from one-offs and recommend build, partner, defer, or decline
\n- Set entitlement, throughput, availability, reliability, adoption, and business-value targets and hold the product to dated proof gates
\n
\nGTM Partnership and Commercialization
\n\n- Partner with GTM on ideal customer profiles, priority segments and accounts, market-entry plays, competitive positioning, and the pipeline-to-roadmap loop
\n- Join priority pursuits early to frame the operational problem, qualify product fit, lead product discovery, and keep commercial commitments grounded in product reality
\n- Build reference solutions, concepts of operations, value propositions, and business cases covering volume, automation eligibility, labor, savings, and operational impact
\n- Inform packaging and pricing with segment economics, willingness-to-pay evidence, competition, and delivery cost while the appropriate GTM owner retains final commercial authority
\n- Equip GTM and partners with the narrative, proof, qualification criteria, and objection handling needed to sell credibly
\n- Support expansion, new-logo pursuits, executive visits, and opportunity reactivation against the application portfolio's named revenue objective
\n
\nProduct Delivery and Customer Proof
\n\n- Drive application-level decisions with engineering, including end effectors, multi-pick, architectures, and material-handling interfaces
\n- Own systems testing against customer box populations and turn results into specification, roadmap, and commercial-readiness decisions
\n- Lead deployments through shipment, first pick, go-live, KPI proof, acceptance, and expansion; direct field execution through playbooks, metrics, and defect escalation
\n- Own contractual acceptance criteria, FAT/SAT/UAT evidence, disputed claims, and the signed record that unlocks the commercial outcome
\n- Own the product relationship for developer-interface engagements and turn bespoke integrator delivery into a repeatable model
\n- Run a written-first cadence across engineering, field issues, product/GTM reviews, executives, and customers using measured performance and market evidence
\n
\nQualifications Required
\n\n- 10+ years of experience in product management, product strategy, and/or management consulting, including ownership of an enterprise product line in robotics, industrial automation, physical products, or a similarly complex domain
\n- Outbound product management success in segmentation, customer and prospect discovery, prioritization, and evidence-based growth roadmaps
\n- Strong GTM partnership across account strategy, product qualification, market entry, competitive positioning, and commercial outcomes
\n- Ownership of enterprise deployments from installation through KPI proof and contracted expansion - not only pilots
\n- Experience setting quantitative targets and running systems tests that prove them
\n- Experience in warehouse, parcel, or retail-distribution operations
\n- Experience working with enterprise contracts, product acceptance criteria, customer validation processes (such as FAT/SAT/UAT), and integrator or partner delivery models.
\n- Engineering partnership across end effectors, motion, perception, and material-handling integration
\n- Experience creating specifications, reference solutions, value propositions, and ROI analyses that drive enterprise growth
\n- Clear written communication through PRDs, strategy and market syntheses, status reports, and decision records
\n- Ability to work regularly from our Redwood City headquarters and travel approximately 25% of the time to customer sites
\n
\nQualifications Preferred
\n\n- Vertical strategy experience in enterprise technology, industrial automation, robotics, or material handling
\n- Success scaling bespoke integration into repeatable offerings across customers or segments
\n- Experience with pricing and packaging inputs, competition, partner strategy, or portfolio economics
\n- Industrial-robotics safety literacy and startup or scale-up experience
\n
\nWhat Makes You Successful
\n\n- Move comfortably between the market, customer floor, roadmap, and executive room
\n- Treat GTM as a product partner, sharing evidence and growth accountability
\n- Find scalable segment patterns behind individual requests
\n- Balance customer pull, commercial value, repeatability, and technical feasibility
\n- Prove products with data and communicate decisions through closure
\n- Build credibility with engineers, field teams, customer and sales executives, and integrators
\n
\nCompensation
\nThe annual base salary range for this position is $180,000–$225,000 USD. Dexterity's total rewards may also include equity and medical, dental, and vision benefits. Actual compensation is determined based on experience, skills, scope, level, qualifications, and internal equity.
\n
","id":"9c4bd592-9047-4bea-81d5-1e760af2d4b6","lists":[],"text":"Principal Product Manager, Physical AI Applications (Retail & 3PL)","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"About Dexterity
\nDexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
\nDexterity's Mech systems combine the Foresight World Model, robotics, and a Physical AI platform to perform demanding logistics workflows - including trailer loading, trailer unloading, and airport baggage handling - at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
\nDexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
\nAbout the Role
\nDexterity is hiring a Principal Product Manager to lead the strategy, development, and commercialization of Physical AI applications for Retail and Third-party Logistics (3PL) sector. You'll own application product lines running on Dexterity's Mech platform, as well as the developer interfaces that enable solution partners to build new applications and integrations.
\nThis role combines product ownership, outbound product management, and commercial leadership. You will define how Dexterity grows in Retail and 3PL through market segmentation, continuous discovery, and product and vertical-growth roadmaps. You will work closely with Sales, Marketing, and Customer Success, bringing product judgment into priority accounts and market evidence into product strategy.
\nYou will own product strategy, roadmaps, PRDs, and specifications; drive application-level decisions with engineering; and prove the product on customer floors. You will set quantitative targets, validate them in the real world, and lead flagship deployments through KPI proof, signed acceptance, and expansion. You will determine which customer problems become repeatable products and turn reference solutions, market-entry plays, and deployment learning into scalable growth.
\nThe role is scoped at Principal. Candidates demonstrating broader leadership and company-level vertical strategy may be considered at the Director level. Travel is approximately 25%.
\nResponsibilities
\nProduct and Market Leadership
\n\n- Own application and developer-interface product strategy, roadmaps, PRDs, and specifications for Retail and 3PL growth
\n- Segment markets by customer, workflow, need, buying readiness, economics, and product fit to focus product and GTM investment
\n- Lead outbound discovery with customers, prospects, operators, executives, integrators, and partners to uncover needs, buying barriers, willingness to pay, and differentiated value
\n- Convert evidence into vertical-growth roadmaps across capabilities, integrations, proof points, reference solutions, and ecosystem needs; distinguish repeatable needs from one-offs and recommend build, partner, defer, or decline
\n- Set entitlement, throughput, availability, reliability, adoption, and business-value targets and hold the product to dated proof gates
\n
\nGTM Partnership and Commercialization
\n\n- Partner with GTM on ideal customer profiles, priority segments and accounts, market-entry plays, competitive positioning, and the pipeline-to-roadmap loop
\n- Join priority pursuits early to frame the operational problem, qualify product fit, lead product discovery, and keep commercial commitments grounded in product reality
\n- Build reference solutions, concepts of operations, value propositions, and business cases covering volume, automation eligibility, labor, savings, and operational impact
\n- Inform packaging and pricing with segment economics, willingness-to-pay evidence, competition, and delivery cost while the appropriate GTM owner retains final commercial authority
\n- Equip GTM and partners with the narrative, proof, qualification criteria, and objection handling needed to sell credibly
\n- Support expansion, new-logo pursuits, executive visits, and opportunity reactivation against the application portfolio's named revenue objective
\n
\nProduct Delivery and Customer Proof
\n\n- Drive application-level decisions with engineering, including end effectors, multi-pick, architectures, and material-handling interfaces
\n- Own systems testing against customer box populations and turn results into specification, roadmap, and commercial-readiness decisions
\n- Lead deployments through shipment, first pick, go-live, KPI proof, acceptance, and expansion; direct field execution through playbooks, metrics, and defect escalation
\n- Own contractual acceptance criteria, FAT/SAT/UAT evidence, disputed claims, and the signed record that unlocks the commercial outcome
\n- Own the product relationship for developer-interface engagements and turn bespoke integrator delivery into a repeatable model
\n- Run a written-first cadence across engineering, field issues, product/GTM reviews, executives, and customers using measured performance and market evidence
\n
\nQualifications Required
\n\n- 10+ years of experience in product management, product strategy, and/or management consulting, including ownership of an enterprise product line in robotics, industrial automation, physical products, or a similarly complex domain
\n- Outbound product management success in segmentation, customer and prospect discovery, prioritization, and evidence-based growth roadmaps
\n- Strong GTM partnership across account strategy, product qualification, market entry, competitive positioning, and commercial outcomes
\n- Ownership of enterprise deployments from installation through KPI proof and contracted expansion - not only pilots
\n- Experience setting quantitative targets and running systems tests that prove them
\n- Experience in warehouse, parcel, or retail-distribution operations
\n- Experience working with enterprise contracts, product acceptance criteria, customer validation processes (such as FAT/SAT/UAT), and integrator or partner delivery models.
\n- Engineering partnership across end effectors, motion, perception, and material-handling integration
\n- Experience creating specifications, reference solutions, value propositions, and ROI analyses that drive enterprise growth
\n- Clear written communication through PRDs, strategy and market syntheses, status reports, and decision records
\n- Ability to work regularly from our Redwood City headquarters and travel approximately 25% of the time to customer sites
\n
\nQualifications Preferred
\n\n- Vertical strategy experience in enterprise technology, industrial automation, robotics, or material handling
\n- Success scaling bespoke integration into repeatable offerings across customers or segments
\n- Experience with pricing and packaging inputs, competition, partner strategy, or portfolio economics
\n- Industrial-robotics safety literacy and startup or scale-up experience
\n
\nWhat Makes You Successful
\n\n- Move comfortably between the market, customer floor, roadmap, and executive room
\n- Treat GTM as a product partner, sharing evidence and growth accountability
\n- Find scalable segment patterns behind individual requests
\n- Balance customer pull, commercial value, repeatability, and technical feasibility
\n- Prove products with data and communicate decisions through closure
\n- Build credibility with engineers, field teams, customer and sales executives, and integrators
\n
\nCompensation
\nThe annual base salary range for this position is $180,000–$225,000 USD. Dexterity's total rewards may also include equity and medical, dental, and vision benefits. Actual compensation is determined based on experience, skills, scope, level, qualifications, and internal equity.
\n
","descriptionBodyPlain":"About Dexterity\nDexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.\nDexterity's Mech systems combine the Foresight World Model, robotics, and a Physical AI platform to perform demanding logistics workflows - including trailer loading, trailer unloading, and airport baggage handling - at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.\nDexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.\nAbout the Role\nDexterity is hiring a Principal Product Manager to lead the strategy, development, and commercialization of Physical AI applications for Retail and Third-party Logistics (3PL) sector. You'll own application product lines running on Dexterity's Mech platform, as well as the developer interfaces that enable solution partners to build new applications and integrations.\nThis role combines product ownership, outbound product management, and commercial leadership. You will define how Dexterity grows in Retail and 3PL through market segmentation, continuous discovery, and product and vertical-growth roadmaps. You will work closely with Sales, Marketing, and Customer Success, bringing product judgment into priority accounts and market evidence into product strategy.\nYou will own product strategy, roadmaps, PRDs, and specifications; drive application-level decisions with engineering; and prove the product on customer floors. You will set quantitative targets, validate them in the real world, and lead flagship deployments through KPI proof, signed acceptance, and expansion. You will determine which customer problems become repeatable products and turn reference solutions, market-entry plays, and deployment learning into scalable growth.\nThe role is scoped at Principal. Candidates demonstrating broader leadership and company-level vertical strategy may be considered at the Director level. Travel is approximately 25%.\nResponsibilities\nProduct and Market Leadership\nOwn application and developer-interface product strategy, roadmaps, PRDs, and specifications for Retail and 3PL growth\nSegment markets by customer, workflow, need, buying readiness, economics, and product fit to focus product and GTM investment\nLead outbound discovery with customers, prospects, operators, executives, integrators, and partners to uncover needs, buying barriers, willingness to pay, and differentiated value\nConvert evidence into vertical-growth roadmaps across capabilities, integrations, proof points, reference solutions, and ecosystem needs; distinguish repeatable needs from one-offs and recommend build, partner, defer, or decline\nSet entitlement, throughput, availability, reliability, adoption, and business-value targets and hold the product to dated proof gates\nGTM Partnership and Commercialization\nPartner with GTM on ideal customer profiles, priority segments and accounts, market-entry plays, competitive positioning, and the pipeline-to-roadmap loop\nJoin priority pursuits early to frame the operational problem, qualify product fit, lead product discovery, and keep commercial commitments grounded in product reality\nBuild reference solutions, concepts of operations, value propositions, and business cases covering volume, automation eligibility, labor, savings, and operational impact\nInform packaging and pricing with segment economics, willingness-to-pay evidence, competition, and delivery cost while the appropriate GTM owner retains final commercial authority\nEquip GTM and partners with the narrative, proof, qualification criteria, and objection handling needed to sell credibly\nSupport expansion, new-logo pursuits, executive visits, and opportunity reactivation against the application portfolio's named revenue objective\nProduct Delivery and Customer Proof\nDrive application-level decisions with engineering, including end effectors, multi-pick, architectures, and material-handling interfaces\nOwn systems testing against customer box populations and turn results into specification, roadmap, and commercial-readiness decisions\nLead deployments through shipment, first pick, go-live, KPI proof, acceptance, and expansion; direct field execution through playbooks, metrics, and defect escalation\nOwn contractual acceptance criteria, FAT/SAT/UAT evidence, disputed claims, and the signed record that unlocks the commercial outcome\nOwn the product relationship for developer-interface engagements and turn bespoke integrator delivery into a repeatable model\nRun a written-first cadence across engineering, field issues, product/GTM reviews, executives, and customers using measured performance and market evidence\nQualifications Required\n10+ years of experience in product management, product strategy, and/or management consulting, including ownership of an enterprise product line in robotics, industrial automation, physical products, or a similarly complex domain\nOutbound product management success in segmentation, customer and prospect discovery, prioritization, and evidence-based growth roadmaps\nStrong GTM partnership across account strategy, product qualification, market entry, competitive positioning, and commercial outcomes\nOwnership of enterprise deployments from installation through KPI proof and contracted expansion - not only pilots\nExperience setting quantitative targets and running systems tests that prove them\nExperience in warehouse, parcel, or retail-distribution operations\nExperience working with enterprise contracts, product acceptance criteria, customer validation processes (such as FAT/SAT/UAT), and integrator or partner delivery models.\nEngineering partnership across end effectors, motion, perception, and material-handling integration\nExperience creating specifications, reference solutions, value propositions, and ROI analyses that drive enterprise growth\nClear written communication through PRDs, strategy and market syntheses, status reports, and decision records\nAbility to work regularly from our Redwood City headquarters and travel approximately 25% of the time to customer sites\nQualifications Preferred\nVertical strategy experience in enterprise technology, industrial automation, robotics, or material handling\nSuccess scaling bespoke integration into repeatable offerings across customers or segments\nExperience with pricing and packaging inputs, competition, partner strategy, or portfolio economics\nIndustrial-robotics safety literacy and startup or scale-up experience\nWhat Makes You Successful\nMove comfortably between the market, customer floor, roadmap, and executive room\nTreat GTM as a product partner, sharing evidence and growth accountability\nFind scalable segment patterns behind individual requests\nBalance customer pull, commercial value, repeatability, and technical feasibility\nProve products with data and communicate decisions through closure\nBuild credibility with engineers, field teams, customer and sales executives, and integrators\nCompensation\nThe annual base salary range for this position is $180,000–$225,000 USD. Dexterity's total rewards may also include equity and medical, dental, and vision benefits. Actual compensation is determined based on experience, skills, scope, level, qualifications, and internal equity.\n \n","hostedUrl":"https://jobs.lever.co/dexterity/9c4bd592-9047-4bea-81d5-1e760af2d4b6","applyUrl":"https://jobs.lever.co/dexterity/9c4bd592-9047-4bea-81d5-1e760af2d4b6/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"FT","department":"Engineering","location":"Tokyo","team":"Hardware","allLocations":["Tokyo"]},"createdAt":1709547422677,"descriptionPlain":"Robotics System Engineer, Japan\n \nLocation: Tokyo, Japan\n \nTravel Required: Open to travel up to 20% of working hours (mainly to Bay Area, California)\n \nJob Classification: Full Time\n \nReports to: Head of Japan\n \nAbout The Role\nTo meet growing demands from the Japanese market, especially from the top Japanese logistics companies, we are now looking for a new engineering leader who could manage ongoing and upcoming projects in Japan. The projects are expected to be complex and dynamic, involving external and internal stakeholders from customers to system integrators to Dexterity’s core engineering teams in the US. You will play a critical role in coordinating successful product development and deployment at scale. \n \nResponsibilities (including but not limited to):\nWork closely with HQ’s core teams to develop products/systems to meet the requirements of Japanese customers\nWork throughout the technology stack to design, build, and monitor solutions and systems that improve operational efficiency and system reliability and enable scalability\nGuide systems architecture (build-out and improvements) by offering suggestions for reliability and optimization of production systems\nUnderstand the Dexterity system architecture, individual sub-system components, and their dependencies and explain to partners and customers how the Dexterity system works when required\nSupport the system commissioning process with Linux command line to ensure successful deployments and operations of robotics applications in Japan \nConfirm existing and new features required by Japanese customers and discuss whether or not to triage features in line with business impacts\nSupport the process of root cause analysis and debugging to maintain deployed system operations\nIntrospect on the performance (speed, quality, and autonomy) of control, vision, and data software running on the robot system and develop optimizations to improve them\nSupport product definition and drive closure of architecture and technical opens in the early stages of a project\nIdentify and highlight technical risk areas and mitigation strategies in partnership with key stakeholders\n \n","description":"Robotics System Engineer, Japan
\n
\nLocation: Tokyo, Japan
\n
\nTravel Required: Open to travel up to 20% of working hours (mainly to Bay Area, California)
\n
\nJob Classification: Full Time
\n
\nReports to: Head of Japan
\n
\nAbout The Role
\nTo meet growing demands from the Japanese market, especially from the top Japanese logistics companies, we are now looking for a new engineering leader who could manage ongoing and upcoming projects in Japan. The projects are expected to be complex and dynamic, involving external and internal stakeholders from customers to system integrators to Dexterity’s core engineering teams in the US. You will play a critical role in coordinating successful product development and deployment at scale.
\n
\nResponsibilities (including but not limited to):
\nWork closely with HQ’s core teams to develop products/systems to meet the requirements of Japanese customers
\nWork throughout the technology stack to design, build, and monitor solutions and systems that improve operational efficiency and system reliability and enable scalability
\nGuide systems architecture (build-out and improvements) by offering suggestions for reliability and optimization of production systems
\nUnderstand the Dexterity system architecture, individual sub-system components, and their dependencies and explain to partners and customers how the Dexterity system works when required
\nSupport the system commissioning process with Linux command line to ensure successful deployments and operations of robotics applications in Japan
\nConfirm existing and new features required by Japanese customers and discuss whether or not to triage features in line with business impacts
\nSupport the process of root cause analysis and debugging to maintain deployed system operations
\nIntrospect on the performance (speed, quality, and autonomy) of control, vision, and data software running on the robot system and develop optimizations to improve them
\nSupport product definition and drive closure of architecture and technical opens in the early stages of a project
\nIdentify and highlight technical risk areas and mitigation strategies in partnership with key stakeholders
\n
","id":"148937b2-b606-4634-b19e-6656936dece4","lists":[],"text":"Robotics Systems Engineer, Japan","country":"JP","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"Robotics System Engineer, Japan
\n
\nLocation: Tokyo, Japan
\n
\nTravel Required: Open to travel up to 20% of working hours (mainly to Bay Area, California)
\n
\nJob Classification: Full Time
\n
\nReports to: Head of Japan
\n
\nAbout The Role
\nTo meet growing demands from the Japanese market, especially from the top Japanese logistics companies, we are now looking for a new engineering leader who could manage ongoing and upcoming projects in Japan. The projects are expected to be complex and dynamic, involving external and internal stakeholders from customers to system integrators to Dexterity’s core engineering teams in the US. You will play a critical role in coordinating successful product development and deployment at scale.
\n
\nResponsibilities (including but not limited to):
\nWork closely with HQ’s core teams to develop products/systems to meet the requirements of Japanese customers
\nWork throughout the technology stack to design, build, and monitor solutions and systems that improve operational efficiency and system reliability and enable scalability
\nGuide systems architecture (build-out and improvements) by offering suggestions for reliability and optimization of production systems
\nUnderstand the Dexterity system architecture, individual sub-system components, and their dependencies and explain to partners and customers how the Dexterity system works when required
\nSupport the system commissioning process with Linux command line to ensure successful deployments and operations of robotics applications in Japan
\nConfirm existing and new features required by Japanese customers and discuss whether or not to triage features in line with business impacts
\nSupport the process of root cause analysis and debugging to maintain deployed system operations
\nIntrospect on the performance (speed, quality, and autonomy) of control, vision, and data software running on the robot system and develop optimizations to improve them
\nSupport product definition and drive closure of architecture and technical opens in the early stages of a project
\nIdentify and highlight technical risk areas and mitigation strategies in partnership with key stakeholders
\n
","descriptionBodyPlain":"Robotics System Engineer, Japan\n \nLocation: Tokyo, Japan\n \nTravel Required: Open to travel up to 20% of working hours (mainly to Bay Area, California)\n \nJob Classification: Full Time\n \nReports to: Head of Japan\n \nAbout The Role\nTo meet growing demands from the Japanese market, especially from the top Japanese logistics companies, we are now looking for a new engineering leader who could manage ongoing and upcoming projects in Japan. The projects are expected to be complex and dynamic, involving external and internal stakeholders from customers to system integrators to Dexterity’s core engineering teams in the US. You will play a critical role in coordinating successful product development and deployment at scale. \n \nResponsibilities (including but not limited to):\nWork closely with HQ’s core teams to develop products/systems to meet the requirements of Japanese customers\nWork throughout the technology stack to design, build, and monitor solutions and systems that improve operational efficiency and system reliability and enable scalability\nGuide systems architecture (build-out and improvements) by offering suggestions for reliability and optimization of production systems\nUnderstand the Dexterity system architecture, individual sub-system components, and their dependencies and explain to partners and customers how the Dexterity system works when required\nSupport the system commissioning process with Linux command line to ensure successful deployments and operations of robotics applications in Japan \nConfirm existing and new features required by Japanese customers and discuss whether or not to triage features in line with business impacts\nSupport the process of root cause analysis and debugging to maintain deployed system operations\nIntrospect on the performance (speed, quality, and autonomy) of control, vision, and data software running on the robot system and develop optimizations to improve them\nSupport product definition and drive closure of architecture and technical opens in the early stages of a project\nIdentify and highlight technical risk areas and mitigation strategies in partnership with key stakeholders\n \n","hostedUrl":"https://jobs.lever.co/dexterity/148937b2-b606-4634-b19e-6656936dece4","applyUrl":"https://jobs.lever.co/dexterity/148937b2-b606-4634-b19e-6656936dece4/apply"},{"additionalPlain":"Equal Opportunity Employer\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n","additional":"Equal Opportunity Employer
\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
","categories":{"commitment":"FT","department":"Engineering","location":"Redwood City, CA","team":"Software","allLocations":["Redwood City, CA"]},"createdAt":1722301127330,"descriptionPlain":"As the Security Architect, you will be leading all aspects of Software Security for Dexterity’s Robotics Product Lines. This is a very visible and “hands-on” role that requires you to write and review code, write and audit policies, and work with auditors, prospects and customers to demonstrate compliance with security policies. \n \nThe role also requires keeping our Security Guidelines, Incident Plan and other policy documents updated with the latest industry best-practices. You will work with a team of very talented Software and DevOps Engineers, Operations and Customer Success Managers to ensure that we have the right policies and processes in place and are effectively communicating and enforcing them.\n \nWe are very interested in candidates that have previously led or played a significant role in achieving ISO27001 and SOC2 compliance at a software company. Multiple years of real-world production experience is required. Other duties involve analyzing requirements, mentoring software developers and communicating best practices via documents. \n \nIn order to thrive in this role you will have strong knowledge of modern DevOps/SecOps tooling and industry trends. Strong communication and problem-solving skills are essential to the role. Solid experience in C++ and Python is required to ensure you are operating at all of the required levels to be successful. \n \n \nAbout Dexterity: \nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.\n \nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?\n \nDexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!\n \nRequired Skills:\nMS or PhD in Computer Science, or a related discipline, or equivalent experience.\nBackground in InfoSec, software supply chain security and secure coding practices\nPrevious experience leading or significant contribution to achieving ISO27001 and SOC2 Compliance\nExperience working with auditors and customer InfoSec/IT teams. Strong internal and external communication skills, Attention to details\nStrong knowledge of Modern C++ and Python\nExperience with Git and modern CI pipelines\n \nNice to haves:\nKnowledge of Network Security\nExperience with Docker and Kubernetes\nExperience with cloud infrastructure such as AWS, GCP, Azure etc. \nPrevious startup experience\n","description":"As the Security Architect, you will be leading all aspects of Software Security for Dexterity’s Robotics Product Lines. This is a very visible and “hands-on” role that requires you to write and review code, write and audit policies, and work with auditors, prospects and customers to demonstrate compliance with security policies.
\n
\nThe role also requires keeping our Security Guidelines, Incident Plan and other policy documents updated with the latest industry best-practices. You will work with a team of very talented Software and DevOps Engineers, Operations and Customer Success Managers to ensure that we have the right policies and processes in place and are effectively communicating and enforcing them.
\n
\nWe are very interested in candidates that have previously led or played a significant role in achieving ISO27001 and SOC2 compliance at a software company. Multiple years of real-world production experience is required. Other duties involve analyzing requirements, mentoring software developers and communicating best practices via documents.
\n
\nIn order to thrive in this role you will have strong knowledge of modern DevOps/SecOps tooling and industry trends. Strong communication and problem-solving skills are essential to the role. Solid experience in C++ and Python is required to ensure you are operating at all of the required levels to be successful.
\n
\n
\nAbout Dexterity:
\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
\n
\nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?
\n
\nDexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!
\n
\nRequired Skills:
\nMS or PhD in Computer Science, or a related discipline, or equivalent experience.
\nBackground in InfoSec, software supply chain security and secure coding practices
\nPrevious experience leading or significant contribution to achieving ISO27001 and SOC2 Compliance
\nExperience working with auditors and customer InfoSec/IT teams. Strong internal and external communication skills, Attention to details
\nStrong knowledge of Modern C++ and Python
\nExperience with Git and modern CI pipelines
\n
\nNice to haves:
\nKnowledge of Network Security
\nExperience with Docker and Kubernetes
\nExperience with cloud infrastructure such as AWS, GCP, Azure etc.
\nPrevious startup experience
","id":"44985c0b-59f6-4898-8d76-8ebd02ba5f39","lists":[],"salaryRange":{"min":200000,"max":300000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. Base pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility.
\n
\nFor this position, the expected base salary range is $200,000 to $300,000 annually. Actual compensation will be determined based on skills, experience, education, and market factors, and may vary accordingly.
\n
\nFinal compensation decisions are made individually and take a number of factors into consideration. Eligible employees may be considered for equity awards as part of their overall compensation. Access to benefits and wellness resources is provided in accordance with company policies and may vary based on role and location.
","salaryDescriptionPlain":"Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. Base pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility.\n \nFor this position, the expected base salary range is $200,000 to $300,000 annually. Actual compensation will be determined based on skills, experience, education, and market factors, and may vary accordingly.\n \nFinal compensation decisions are made individually and take a number of factors into consideration. Eligible employees may be considered for equity awards as part of their overall compensation. Access to benefits and wellness resources is provided in accordance with company policies and may vary based on role and location.\n","text":"Security Architect","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"As the Security Architect, you will be leading all aspects of Software Security for Dexterity’s Robotics Product Lines. This is a very visible and “hands-on” role that requires you to write and review code, write and audit policies, and work with auditors, prospects and customers to demonstrate compliance with security policies.
\n
\nThe role also requires keeping our Security Guidelines, Incident Plan and other policy documents updated with the latest industry best-practices. You will work with a team of very talented Software and DevOps Engineers, Operations and Customer Success Managers to ensure that we have the right policies and processes in place and are effectively communicating and enforcing them.
\n
\nWe are very interested in candidates that have previously led or played a significant role in achieving ISO27001 and SOC2 compliance at a software company. Multiple years of real-world production experience is required. Other duties involve analyzing requirements, mentoring software developers and communicating best practices via documents.
\n
\nIn order to thrive in this role you will have strong knowledge of modern DevOps/SecOps tooling and industry trends. Strong communication and problem-solving skills are essential to the role. Solid experience in C++ and Python is required to ensure you are operating at all of the required levels to be successful.
\n
\n
\nAbout Dexterity:
\nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
\n
\nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?
\n
\nDexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!
\n
\nRequired Skills:
\nMS or PhD in Computer Science, or a related discipline, or equivalent experience.
\nBackground in InfoSec, software supply chain security and secure coding practices
\nPrevious experience leading or significant contribution to achieving ISO27001 and SOC2 Compliance
\nExperience working with auditors and customer InfoSec/IT teams. Strong internal and external communication skills, Attention to details
\nStrong knowledge of Modern C++ and Python
\nExperience with Git and modern CI pipelines
\n
\nNice to haves:
\nKnowledge of Network Security
\nExperience with Docker and Kubernetes
\nExperience with cloud infrastructure such as AWS, GCP, Azure etc.
\nPrevious startup experience
","descriptionBodyPlain":"As the Security Architect, you will be leading all aspects of Software Security for Dexterity’s Robotics Product Lines. This is a very visible and “hands-on” role that requires you to write and review code, write and audit policies, and work with auditors, prospects and customers to demonstrate compliance with security policies. \n \nThe role also requires keeping our Security Guidelines, Incident Plan and other policy documents updated with the latest industry best-practices. You will work with a team of very talented Software and DevOps Engineers, Operations and Customer Success Managers to ensure that we have the right policies and processes in place and are effectively communicating and enforcing them.\n \nWe are very interested in candidates that have previously led or played a significant role in achieving ISO27001 and SOC2 compliance at a software company. Multiple years of real-world production experience is required. Other duties involve analyzing requirements, mentoring software developers and communicating best practices via documents. \n \nIn order to thrive in this role you will have strong knowledge of modern DevOps/SecOps tooling and industry trends. Strong communication and problem-solving skills are essential to the role. Solid experience in C++ and Python is required to ensure you are operating at all of the required levels to be successful. \n \n \nAbout Dexterity: \nAt Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.\n \nWe’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?\n \nDexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!\n \nRequired Skills:\nMS or PhD in Computer Science, or a related discipline, or equivalent experience.\nBackground in InfoSec, software supply chain security and secure coding practices\nPrevious experience leading or significant contribution to achieving ISO27001 and SOC2 Compliance\nExperience working with auditors and customer InfoSec/IT teams. Strong internal and external communication skills, Attention to details\nStrong knowledge of Modern C++ and Python\nExperience with Git and modern CI pipelines\n \nNice to haves:\nKnowledge of Network Security\nExperience with Docker and Kubernetes\nExperience with cloud infrastructure such as AWS, GCP, Azure etc. \nPrevious startup experience\n","hostedUrl":"https://jobs.lever.co/dexterity/44985c0b-59f6-4898-8d76-8ebd02ba5f39","applyUrl":"https://jobs.lever.co/dexterity/44985c0b-59f6-4898-8d76-8ebd02ba5f39/apply"},{"additionalPlain":"Compensation\nBase pay is one component of Dexterity's Total Rewards package, which may also include commission, equity, comprehensive medical, dental, and vision benefits, and other incentives depending on eligibility.The annual base salary range for this position is $150,000–$200,000, depending on experience, skills, education, and overall qualifications.This position is also eligible to participate in Dexterity's sales commission plan. Final compensation will be determined on a case-by-case basis based on relevant experience and internal equity considerations.\n \nEqual Opportunity Employer\nDexterity is proud to be an equal opportunity employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with fairness and respect.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, ancestry, national origin, citizenship, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, medical condition, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.\nDexterity is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants requiring accommodations during the hiring process, consistent with applicable law. If you require accommodation, please let us know.\nUse of Artificial Intelligence in Hiring\nDexterity may use artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as reviewing application materials, organizing candidate information, or identifying potential inconsistencies based on available information. These tools support our recruiting team but do not replace human judgment. All employment decisions are made by qualified individuals based on the overall qualifications of each candidate.\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n \n \n","additional":"Compensation
\nBase pay is one component of Dexterity's Total Rewards package, which may also include commission, equity, comprehensive medical, dental, and vision benefits, and other incentives depending on eligibility.The annual base salary range for this position is $150,000–$200,000, depending on experience, skills, education, and overall qualifications.This position is also eligible to participate in Dexterity's sales commission plan. Final compensation will be determined on a case-by-case basis based on relevant experience and internal equity considerations.
\n
\nEqual Opportunity Employer
\nDexterity is proud to be an equal opportunity employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with fairness and respect.
\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, ancestry, national origin, citizenship, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, medical condition, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
\nDexterity is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants requiring accommodations during the hiring process, consistent with applicable law. If you require accommodation, please let us know.
\nUse of Artificial Intelligence in Hiring
\nDexterity may use artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as reviewing application materials, organizing candidate information, or identifying potential inconsistencies based on available information. These tools support our recruiting team but do not replace human judgment. All employment decisions are made by qualified individuals based on the overall qualifications of each candidate.
\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
\n
\n
","categories":{"commitment":"FT","department":"Sales and Marketing","location":"Remote","team":"Sales","allLocations":["Remote"]},"createdAt":1786392475628,"descriptionPlain":"Senior Enterprise Sales Executive\n \nAbout Dexterity\nDexterity is the enterprise Physical AI company building intelligent robots for complex industrial work. \nDexterity's Mech systems combine Foresight world model, robotics, and Physical AI platform to perform demanding logistics workflows, including trailer loading, trailer unloading, airport baggage handling, etc. at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.\nDexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.\nAbout the Role\nAs an Enterprise Sales Executive, you will lead strategic sales growth with Dexterity's most important enterprise customers. Your mission is to develop and execute account strategies, build long-term executive relationships, create compelling business cases, and drive complex sales cycles and wins with Fortune 100 and other large-scale customers.\nThis role is ideal for an enterprise sales leader with a verifiable track record of executing and exceeding quota year after year, strong technical and commercial judgment, and experience selling high-value solutions into e-commerce, supply chain, distribution, automation, or related industrial markets. You will work closely with Product Management, Engineering, Marketing, Finance, Legal, and customer-facing teams to create value for customers and accelerate Dexterity's growth.\nAbout the Opportunity\nYou'll join Dexterity at an exciting stage of growth, helping define how Physical AI transforms logistics and warehouse operations while building long-term strategic relationships with some of the world's largest enterprise customers.\nPhysical & Work Environment\nLocation: Hybrid/remote within the United States, with a preference for candidates based in the Western U.S. or near a major metropolitan area with convenient access to a major airport. Periodic travel to Dexterity's headquarters in Redwood City, CA is expected.\nTravel: Up to 60% travel to customer sites, executive meetings, industry events, and Dexterity offices as business needs require.\nCore Outcomes\nStrategic Account Growth: Develop and initiate sales strategies for key enterprise accounts and lead the continuous implementation of defined account plans that lead to closing sales.\nRevenue and Margin Achievement: Ensure achievement of agreed sales targets and margins through structured follow-up, accurate forecasting, and disciplined reporting.\nCustomer Trust: Establish, build, and maintain long-term strategic customer relationships to improve Dexterity's opportunities for sales, profitability, customer satisfaction, and account expansion.\nBusiness Case Development: Build analytical, value-based business cases that connect Dexterity's robotics solutions to customer ROI, operational impact, and supply chain priorities.\nCoordinated Sales Execution: Ensure a coordinated sales approach across internal teams, including Product Management, technical teams, marketing, legal, and external partners as needed.\nMarket Intelligence: Identify and prioritize opportunities, monitor competitor activity within each account, and ensure appropriate response strategies are formulated and implemented.\nKey Responsibilities\nDevelop and execute strategic account plans for Fortune 100 and other large enterprise customers that lead to closed business.\nLead complex, consultative enterprise sales cycles from opportunity development through contract negotiation and close.\nCreate added value for the customer and Dexterity by aligning commercial strategy, technical solution fit, contract agreements, and executive sponsorship.\nAct as the focal point for strategic customer relationship management and problem resolution.\nCoordinate communications among customers and internal teams to ensure accurate, consistent, and relevant information.\nUse internal and external resources, including technical, marketing, and commercial teams, to increase Dexterity's market awareness and influence customers at all levels.\nCommunicate customer forecasts, resource requirements, operational priorities, and recommendations for value-added offerings to Product Management and business leaders.\nDevelop account expansion opportunities through stakeholder mapping, local customer relationships, competitive positioning, and structured account development.\nMaintain strong CRM discipline, forecast accuracy, pipeline visibility, and executive-level reporting.\nActual mix varies by customer maturity, sales cycle stage, and strategic account priorities.\nCore Skills & Experience\nDemonstrated success selling complex enterprise technology solutions to large-scale customers. Typically 10+ years of enterprise sales or strategic account management experience.\nStrategic enterprise sales experience with Fortune 100 or similarly complex global accounts.\nVerifiable track record of exceeding quotas year after year.\nStrong account development experience, including stakeholder mapping, pipeline creation, and account expansion.\nBusiness case development experience with an analytical, value-based sales approach.\nStrong technical know-how and ability to engage credibly with engineering, operations, supply chain, and executive stakeholders.\nExcellent verbal and written communication skills, including executive presentations, negotiation, and customer-facing problem solving.\nAbility to work effectively in the targeted geography with established or quickly developed local customer relationships.\nTeam player with strong execution discipline, ownership, urgency, and results orientation.\nExperience working with customers at the executive level.\nNice-to-Have, Role-Specific Strengths\nExperience selling into e-commerce, supply chain, distribution, logistics, warehouse automation, or general industry markets.\nKnowledge of integrated automation systems; robotics experience is highly preferred.\nCreative thinker with commercial focus, strong technical curiosity, and the ability to simplify complex value propositions.\nExperience partnering with Product Management, Engineering, Solution Engineering, Marketing, Legal, Finance, and Customer Success teams.\nQualifications\nBachelor's degree in Engineering, Business Administration, or a related field preferred.\nEquivalent experience in sales, support sales, account management, marketing, automation, or customer support will also be considered.\n10+ years of relevant experience in enterprise sales, strategic account management, or complex technical solution selling.\n","description":"\n
Senior Enterprise Sales Executive
\n
\n
About Dexterity
\n
Dexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
\n
Dexterity's Mech systems combine Foresight world model, robotics, and Physical AI platform to perform demanding logistics workflows, including trailer loading, trailer unloading, airport baggage handling, etc. at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
\n
Dexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
\n
About the Role
\n
As an Enterprise Sales Executive, you will lead strategic sales growth with Dexterity's most important enterprise customers. Your mission is to develop and execute account strategies, build long-term executive relationships, create compelling business cases, and drive complex sales cycles and wins with Fortune 100 and other large-scale customers.
\n
This role is ideal for an enterprise sales leader with a verifiable track record of executing and exceeding quota year after year, strong technical and commercial judgment, and experience selling high-value solutions into e-commerce, supply chain, distribution, automation, or related industrial markets. You will work closely with Product Management, Engineering, Marketing, Finance, Legal, and customer-facing teams to create value for customers and accelerate Dexterity's growth.
\n
About the Opportunity
\n
You'll join Dexterity at an exciting stage of growth, helping define how Physical AI transforms logistics and warehouse operations while building long-term strategic relationships with some of the world's largest enterprise customers.
\n
Physical & Work Environment
\n
\n- \n
Location: Hybrid/remote within the United States, with a preference for candidates based in the Western U.S. or near a major metropolitan area with convenient access to a major airport. Periodic travel to Dexterity's headquarters in Redwood City, CA is expected.
\n \n- \n
Travel: Up to 60% travel to customer sites, executive meetings, industry events, and Dexterity offices as business needs require.
\n \n
\n
Core Outcomes
\n
\n- \n
Strategic Account Growth: Develop and initiate sales strategies for key enterprise accounts and lead the continuous implementation of defined account plans that lead to closing sales.
\n \n- \n
Revenue and Margin Achievement: Ensure achievement of agreed sales targets and margins through structured follow-up, accurate forecasting, and disciplined reporting.
\n \n- \n
Customer Trust: Establish, build, and maintain long-term strategic customer relationships to improve Dexterity's opportunities for sales, profitability, customer satisfaction, and account expansion.
\n \n- \n
Business Case Development: Build analytical, value-based business cases that connect Dexterity's robotics solutions to customer ROI, operational impact, and supply chain priorities.
\n \n- \n
Coordinated Sales Execution: Ensure a coordinated sales approach across internal teams, including Product Management, technical teams, marketing, legal, and external partners as needed.
\n \n- \n
Market Intelligence: Identify and prioritize opportunities, monitor competitor activity within each account, and ensure appropriate response strategies are formulated and implemented.
\n \n
\n
Key Responsibilities
\n
\n- \n
Develop and execute strategic account plans for Fortune 100 and other large enterprise customers that lead to closed business.
\n \n- \n
Lead complex, consultative enterprise sales cycles from opportunity development through contract negotiation and close.
\n \n- \n
Create added value for the customer and Dexterity by aligning commercial strategy, technical solution fit, contract agreements, and executive sponsorship.
\n \n- \n
Act as the focal point for strategic customer relationship management and problem resolution.
\n \n- \n
Coordinate communications among customers and internal teams to ensure accurate, consistent, and relevant information.
\n \n- \n
Use internal and external resources, including technical, marketing, and commercial teams, to increase Dexterity's market awareness and influence customers at all levels.
\n \n- \n
Communicate customer forecasts, resource requirements, operational priorities, and recommendations for value-added offerings to Product Management and business leaders.
\n \n- \n
Develop account expansion opportunities through stakeholder mapping, local customer relationships, competitive positioning, and structured account development.
\n \n- \n
Maintain strong CRM discipline, forecast accuracy, pipeline visibility, and executive-level reporting.
\n \n
\n
Actual mix varies by customer maturity, sales cycle stage, and strategic account priorities.
\n
Core Skills & Experience
\n
\n- \n
Demonstrated success selling complex enterprise technology solutions to large-scale customers. Typically 10+ years of enterprise sales or strategic account management experience.
\n \n- \n
Strategic enterprise sales experience with Fortune 100 or similarly complex global accounts.
\n \n- \n
Verifiable track record of exceeding quotas year after year.
\n \n- \n
Strong account development experience, including stakeholder mapping, pipeline creation, and account expansion.
\n \n- \n
Business case development experience with an analytical, value-based sales approach.
\n \n- \n
Strong technical know-how and ability to engage credibly with engineering, operations, supply chain, and executive stakeholders.
\n \n- \n
Excellent verbal and written communication skills, including executive presentations, negotiation, and customer-facing problem solving.
\n \n- \n
Ability to work effectively in the targeted geography with established or quickly developed local customer relationships.
\n \n- \n
Team player with strong execution discipline, ownership, urgency, and results orientation.
\n \n- \n
Experience working with customers at the executive level.
\n \n
\n
Nice-to-Have, Role-Specific Strengths
\n
\n- \n
Experience selling into e-commerce, supply chain, distribution, logistics, warehouse automation, or general industry markets.
\n \n- \n
Knowledge of integrated automation systems; robotics experience is highly preferred.
\n \n- \n
Creative thinker with commercial focus, strong technical curiosity, and the ability to simplify complex value propositions.
\n \n- \n
Experience partnering with Product Management, Engineering, Solution Engineering, Marketing, Legal, Finance, and Customer Success teams.
\n \n
\n
Qualifications
\n
\n- \n
Bachelor's degree in Engineering, Business Administration, or a related field preferred.
\n \n- \n
Equivalent experience in sales, support sales, account management, marketing, automation, or customer support will also be considered.
\n \n- \n
10+ years of relevant experience in enterprise sales, strategic account management, or complex technical solution selling.
\n \n
\n
\n
Senior Enterprise Sales Executive
\n
\n
About Dexterity
\n
Dexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
\n
Dexterity's Mech systems combine Foresight world model, robotics, and Physical AI platform to perform demanding logistics workflows, including trailer loading, trailer unloading, airport baggage handling, etc. at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
\n
Dexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
\n
About the Role
\n
As an Enterprise Sales Executive, you will lead strategic sales growth with Dexterity's most important enterprise customers. Your mission is to develop and execute account strategies, build long-term executive relationships, create compelling business cases, and drive complex sales cycles and wins with Fortune 100 and other large-scale customers.
\n
This role is ideal for an enterprise sales leader with a verifiable track record of executing and exceeding quota year after year, strong technical and commercial judgment, and experience selling high-value solutions into e-commerce, supply chain, distribution, automation, or related industrial markets. You will work closely with Product Management, Engineering, Marketing, Finance, Legal, and customer-facing teams to create value for customers and accelerate Dexterity's growth.
\n
About the Opportunity
\n
You'll join Dexterity at an exciting stage of growth, helping define how Physical AI transforms logistics and warehouse operations while building long-term strategic relationships with some of the world's largest enterprise customers.
\n
Physical & Work Environment
\n
\n- \n
Location: Hybrid/remote within the United States, with a preference for candidates based in the Western U.S. or near a major metropolitan area with convenient access to a major airport. Periodic travel to Dexterity's headquarters in Redwood City, CA is expected.
\n \n- \n
Travel: Up to 60% travel to customer sites, executive meetings, industry events, and Dexterity offices as business needs require.
\n \n
\n
Core Outcomes
\n
\n- \n
Strategic Account Growth: Develop and initiate sales strategies for key enterprise accounts and lead the continuous implementation of defined account plans that lead to closing sales.
\n \n- \n
Revenue and Margin Achievement: Ensure achievement of agreed sales targets and margins through structured follow-up, accurate forecasting, and disciplined reporting.
\n \n- \n
Customer Trust: Establish, build, and maintain long-term strategic customer relationships to improve Dexterity's opportunities for sales, profitability, customer satisfaction, and account expansion.
\n \n- \n
Business Case Development: Build analytical, value-based business cases that connect Dexterity's robotics solutions to customer ROI, operational impact, and supply chain priorities.
\n \n- \n
Coordinated Sales Execution: Ensure a coordinated sales approach across internal teams, including Product Management, technical teams, marketing, legal, and external partners as needed.
\n \n- \n
Market Intelligence: Identify and prioritize opportunities, monitor competitor activity within each account, and ensure appropriate response strategies are formulated and implemented.
\n \n
\n
Key Responsibilities
\n
\n- \n
Develop and execute strategic account plans for Fortune 100 and other large enterprise customers that lead to closed business.
\n \n- \n
Lead complex, consultative enterprise sales cycles from opportunity development through contract negotiation and close.
\n \n- \n
Create added value for the customer and Dexterity by aligning commercial strategy, technical solution fit, contract agreements, and executive sponsorship.
\n \n- \n
Act as the focal point for strategic customer relationship management and problem resolution.
\n \n- \n
Coordinate communications among customers and internal teams to ensure accurate, consistent, and relevant information.
\n \n- \n
Use internal and external resources, including technical, marketing, and commercial teams, to increase Dexterity's market awareness and influence customers at all levels.
\n \n- \n
Communicate customer forecasts, resource requirements, operational priorities, and recommendations for value-added offerings to Product Management and business leaders.
\n \n- \n
Develop account expansion opportunities through stakeholder mapping, local customer relationships, competitive positioning, and structured account development.
\n \n- \n
Maintain strong CRM discipline, forecast accuracy, pipeline visibility, and executive-level reporting.
\n \n
\n
Actual mix varies by customer maturity, sales cycle stage, and strategic account priorities.
\n
Core Skills & Experience
\n
\n- \n
Demonstrated success selling complex enterprise technology solutions to large-scale customers. Typically 10+ years of enterprise sales or strategic account management experience.
\n \n- \n
Strategic enterprise sales experience with Fortune 100 or similarly complex global accounts.
\n \n- \n
Verifiable track record of exceeding quotas year after year.
\n \n- \n
Strong account development experience, including stakeholder mapping, pipeline creation, and account expansion.
\n \n- \n
Business case development experience with an analytical, value-based sales approach.
\n \n- \n
Strong technical know-how and ability to engage credibly with engineering, operations, supply chain, and executive stakeholders.
\n \n- \n
Excellent verbal and written communication skills, including executive presentations, negotiation, and customer-facing problem solving.
\n \n- \n
Ability to work effectively in the targeted geography with established or quickly developed local customer relationships.
\n \n- \n
Team player with strong execution discipline, ownership, urgency, and results orientation.
\n \n- \n
Experience working with customers at the executive level.
\n \n
\n
Nice-to-Have, Role-Specific Strengths
\n
\n- \n
Experience selling into e-commerce, supply chain, distribution, logistics, warehouse automation, or general industry markets.
\n \n- \n
Knowledge of integrated automation systems; robotics experience is highly preferred.
\n \n- \n
Creative thinker with commercial focus, strong technical curiosity, and the ability to simplify complex value propositions.
\n \n- \n
Experience partnering with Product Management, Engineering, Solution Engineering, Marketing, Legal, Finance, and Customer Success teams.
\n \n
\n
Qualifications
\n
\n- \n
Bachelor's degree in Engineering, Business Administration, or a related field preferred.
\n \n- \n
Equivalent experience in sales, support sales, account management, marketing, automation, or customer support will also be considered.
\n \n- \n
10+ years of relevant experience in enterprise sales, strategic account management, or complex technical solution selling.
\n \n
\n
Equal Opportunity Employer
\nWe are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
","categories":{"commitment":"FT","department":"Engineering","location":"Redwood City, CA","team":"Product Operations","allLocations":["Redwood City, CA"]},"createdAt":1753894318834,"descriptionPlain":"At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world.\n \nDexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? \n \nEvery decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. \n \nWe’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!\n \nAbout the Role\n \nAs a Sr. Manager or Product Service and Support, you will be responsible for ensuring reliable operations of Dexterity’s Mech systems at customer sites. This role bridges hardware, systems integration, and field operations with ownership of diagnostics, repairs, retrofits, and lifecycle service actions. You’ll lead on-site investigations, coordinate fixes, and interface tightly with both our Application Support team and core Engineering.\n \nYou will also manage warranty claims, track spares, and implement retrofits and system upgrades. Success in this role means hands-on operational excellence, a deep understanding of Physical AI systems, and the ability to communicate clearly with both technical teams and operations leaders.\n \n","description":"At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world.
\n
\nDexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed?
\n
\nEvery decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures.
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\nWe’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!
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\nAbout the Role
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\nAs a Sr. Manager or Product Service and Support, you will be responsible for ensuring reliable operations of Dexterity’s Mech systems at customer sites. This role bridges hardware, systems integration, and field operations with ownership of diagnostics, repairs, retrofits, and lifecycle service actions. You’ll lead on-site investigations, coordinate fixes, and interface tightly with both our Application Support team and core Engineering.
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\nYou will also manage warranty claims, track spares, and implement retrofits and system upgrades. Success in this role means hands-on operational excellence, a deep understanding of Physical AI systems, and the ability to communicate clearly with both technical teams and operations leaders.
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","id":"ec448f6c-ccd3-4d56-8613-419ad5c28bbd","lists":[{"text":"Physical & Work Environment","content":"\nLocation: Redwood City, CA. Office desk-based tasks and lab-floor testing.\nThis position requires extended deployment to customer locations, with up to 30% of time spent stationed on-site. \nOn-site assignments will involve warehouse conditions (temperature variations, industrial noise) and prolonged standing or walks.\nAssignments may span several weeks or months and are intended to minimize frequent travel by establishing a consistent presence at the customer site.\n"},{"text":"Core Outcomes","content":"\nNew Product Introduction: Ensure successful field deployment of new products by driving pilot execution, resolving early issues, and meeting customer KPIs.\nReliable Operations: Maintain high Mech system uptime by diagnosing root causes and executing rapid, durable fixes in the field.\nHardware Intelligence: Lead issue triage across electrical, mechanical, and electromechanical subsystems with support from HQ engineering.\nLifecycle Stewardship: Own warranty actions, spare part tracking, retrofit execution, and RMA processing for your assigned sites.\nCollaborative Support: Partner with Application Support and TAC to troubleshoot complex cross-domain issues.\nCustomer Confidence: Act as the face of Dexterity Engineering in the field—resolving chronic issues and maintaining long-term system health.\nOperational Excellence: Reduce repeat incidents by authoring runbooks, knowledge base articles, and automated diagnostics.\nCustomer Trust: Become the named technical point-of-contact for one or more strategic sites.\nEngineering Feedback Loop: Deliver actionable bug reports and reproducible cases that accelerate root-cause analysis.\nField Team Enablement: Provide real-time support and tooling guidance to product and hardware services teams at pilot and production sites.\n"},{"text":"Key Responsibilities","content":"\nServe as the field technical lead for Mech product deployments and steady-state operations\nOwn root-cause analysis of hardware and system issues using field diagnostics, logs, and hands-on testing\nPerform repair, replacement, and upgrade activities in coordination with the support and service teams\nCollaborate with Applications Support to investigate application issues related to hardware triggers or sensor data\nMaintain accurate site-level spares, log part replacements, and manage warranty workflows and RMAs\nExecute retrofit procedures and validate system performance after changes\nDocument issue trends and create feedback loops to improve future design and serviceability\nTrain field personnel and integrators on proper hardware handling, calibration, and troubleshooting techniques\nCreate or contribute to service manuals, troubleshooting trees, and repair guides\nProactive Monitoring — Tune alerting rules, dashboards, and anomaly-detection models; perform trend analysis to prevent outages.\nField Residency — Embed on customer site during go-live, major upgrades, or chronic issue hunts. \nContinuous Improvement Projects — Partner with Product Engineering on hardware improvements. \n\n
"},{"text":"Core Skills & Experience ","content":"\nStrong troubleshooting skills across electromechanical systems, pneumatics, drives, sensors, and industrial robotics\nComfort with Linux command line, log analysis, and basic application debugging (Python/SQL)\nFamiliarity with tools like Jira, Zendesk, and knowledge base platforms\nExperience managing spares, executing RMAs, and coordinating with supply chain or service teams\nAbility to read schematics, wiring diagrams, and mechanical drawings\nSelf-starter mindset, with ability to lead service actions under ambiguous field conditions\nStrong communication skills to clearly explain findings and collaborate across functions\nFamiliarity with support tools and observability platforms (e.g., Grafana, Kibana, Foxglove, ArgoCD).\nSelf-starter mindset with a willingness to take ownership in ambiguous environments\nBias for Action — sense of urgency in production environments; willingness to “own the ticket” until closure.\n"},{"text":"Nice-to-Have, Role-Specific Strengths","content":"\nExperience supporting warehouse robotics or industrial automation systems\nFamiliarity with EtherCAT, Beckhoff, or Elmo servo drive systems\nPrior field service engineering or hardware NPI commissioning experience\nExperience developing or maintaining diagnostic tooling\nKnowledge of application-layer debugging, especially for real-time systems\nUnderstanding of reliability modeling, FMEA, or service metrics (e.g., MTTR, MTBF)\n"},{"text":"Qualifications","content":"\nBachelor’s degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering or related field\n8+ years progressive experience in product support, field service, robotics, or technical operations\n3+ years direct people-management experience leading technical teams\nExperience hiring, mentoring, developing, and evaluating technical employees\nExperience developing service strategies, operational roadmaps, and improvement initiatives\nPhysical ability to perform service tasks in warehouse environments, including equipment access, lifting, and calibration\nComfortable working extended hours or on-call rotations for high-severity incidents.\n"}],"salaryRange":{"min":150000,"max":180000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. Base pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility.
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\nFor this position, the expected base salary range is $150,000 to $180,000 annually. Actual compensation will be determined based on skills, experience, education, and market factors, and may vary accordingly.
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\nFinal compensation decisions are made individually and take a number of factors into consideration. Eligible employees may be considered for equity awards as part of their overall compensation. Access to benefits and wellness resources is provided in accordance with company policies and may vary based on role and location.
","salaryDescriptionPlain":"Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. Base pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility.\n \nFor this position, the expected base salary range is $150,000 to $180,000 annually. Actual compensation will be determined based on skills, experience, education, and market factors, and may vary accordingly.\n \nFinal compensation decisions are made individually and take a number of factors into consideration. Eligible employees may be considered for equity awards as part of their overall compensation. Access to benefits and wellness resources is provided in accordance with company policies and may vary based on role and location.\n","text":"Sr. Manager Product Service and Support","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world.
\n
\nDexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed?
\n
\nEvery decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures.
\n
\nWe’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!
\n
\nAbout the Role
\n
\nAs a Sr. Manager or Product Service and Support, you will be responsible for ensuring reliable operations of Dexterity’s Mech systems at customer sites. This role bridges hardware, systems integration, and field operations with ownership of diagnostics, repairs, retrofits, and lifecycle service actions. You’ll lead on-site investigations, coordinate fixes, and interface tightly with both our Application Support team and core Engineering.
\n
\nYou will also manage warranty claims, track spares, and implement retrofits and system upgrades. Success in this role means hands-on operational excellence, a deep understanding of Physical AI systems, and the ability to communicate clearly with both technical teams and operations leaders.
\n
","descriptionBodyPlain":"At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world.\n \nDexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? \n \nEvery decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. \n \nWe’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!\n \nAbout the Role\n \nAs a Sr. Manager or Product Service and Support, you will be responsible for ensuring reliable operations of Dexterity’s Mech systems at customer sites. This role bridges hardware, systems integration, and field operations with ownership of diagnostics, repairs, retrofits, and lifecycle service actions. You’ll lead on-site investigations, coordinate fixes, and interface tightly with both our Application Support team and core Engineering.\n \nYou will also manage warranty claims, track spares, and implement retrofits and system upgrades. Success in this role means hands-on operational excellence, a deep understanding of Physical AI systems, and the ability to communicate clearly with both technical teams and operations leaders.\n \n","hostedUrl":"https://jobs.lever.co/dexterity/ec448f6c-ccd3-4d56-8613-419ad5c28bbd","applyUrl":"https://jobs.lever.co/dexterity/ec448f6c-ccd3-4d56-8613-419ad5c28bbd/apply"}]