[{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Full-time Permanent","department":"Growth","location":"Ghent, Flemish Region","team":"Growth Account Management","allLocations":["Ghent, Flemish Region"]},"createdAt":1779171467573,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nDepartment Focus: \nThe Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.\n \nYour Impact: \nAs an Account Manager at Deliverect, you will be the central point of contact for a portfolio of customers, owning the post-sales relationship to ensure they gain maximum, ongoing value from our platform. Your expertise in relationship building, commercial acumen, and strategic thinking will directly contribute to customer retention and Deliverect's overall revenue growth by driving key expansion opportunities. You will manage medium-to-high complexity accounts and act as the internal process owner, collaborating cross-functionally to transform customer needs into feasible, value-driven solutions.\n \nThis will be a full-time, hybrid role with a flexible work schedule.\n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div>\n<div><strong style=\"font-size: 18px;\">Department Focus: </strong></div>\n<div><span style=\"font-size: 16px;\">The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 18px;\">Your Impact: </strong></div>\n<div><span style=\"font-size: 16px;\">As an Account Manager at Deliverect, you will be the central point of contact for a portfolio of customers, owning the post-sales relationship to ensure they gain maximum, ongoing value from our platform. Your expertise in relationship building, commercial acumen, and strategic thinking will directly contribute to customer retention and Deliverect's overall revenue growth by driving key expansion opportunities. You will manage medium-to-high complexity accounts and act as the internal process owner, collaborating cross-functionally to transform customer needs into feasible, value-driven solutions.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">This will be a full-time, hybrid role with a flexible work schedule.</strong></div>\n</div>","id":"3151ccc3-ffb5-43f2-bf4a-df4b3334ac84","lists":[{"text":"What you will do:","content":"<div>\n\n<li>Drive Commercial Growth &amp; Retention (Approx. 40%): Own the full lifecycle of contract renewals, identify upsell and cross-sell opportunities, and drive expansion paths to achieve revenue targets and increase customer lifetime value.</li>\n<li>Strategic Account Management (Approx. 30%): Build and strengthen deep, long-term partnerships with a portfolio of accounts, conducting Quarterly Business Reviews (QBRs) and designing tailored engagement strategies for high-value customers.</li>\n<li>Customer &amp; Internal Advocacy (Approx. 20%): Act as the main point of contact for your customers, gathering requirements and pain points, and serving as the internal advocate by collaborating closely with Product, Legal, and Finance teams to assess the feasibility and path for customer requests.</li>\n<li>Project Leadership &amp; Problem Solving (Approx. 10%): Take ownership of strategic customer projects, from identifying the need for new locations to showcasing new platform features, ensuring seamless execution and timely resolution of most mid-level escalations without leadership intervention.</li>\n<li>Resource &amp; Decision Management: Take ownership of your book of business by segmenting and prioritising customers dependent on potential and risk, autonomously deciding on day-to-day engagement cadence to ensure consistent account health.&nbsp;</li>\n\n</div>"},{"text":"What you will Bring: ","content":"<div>\n\n<li>Fluency in English, Dutch and French with strong written and verbal communication skills is essential.</li>\n<li>3-5 years of experience in Account Management or a commercial-focused role (e.g., Sales), with a proven track record of managing and growing a book of business within the B2B SaaS &amp; Food Tech industry.</li>\n<li>Expert relationship building and communication skills with a high degree of empathy and the ability to engage clearly with internal stakeholders and external customers.</li>\n<li>Great commercial acumen and a deep understanding of SaaS business models, subscriptions, and expansion paths (upsell, cross-sell).</li>\n<li>A good understanding of APIs/integrations and the ability to leverage data to read product usage and identify churn signals.</li>\n<li>Expertise in CRM tools (ideally HubSpot or Salesforce) for pipeline tracking, interaction documentation, and revenue forecasting.</li>\n<li>Demonstrable project management skills with the capacity to lead and manage multiple complex projects simultaneously for your customers, utilizing project tracker tools.</li>\n\n</div>"}],"text":"Account Manager","country":"BE","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div>\n<div><strong style=\"font-size: 18px;\">Department Focus: </strong></div>\n<div><span style=\"font-size: 16px;\">The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 18px;\">Your Impact: </strong></div>\n<div><span style=\"font-size: 16px;\">As an Account Manager at Deliverect, you will be the central point of contact for a portfolio of customers, owning the post-sales relationship to ensure they gain maximum, ongoing value from our platform. Your expertise in relationship building, commercial acumen, and strategic thinking will directly contribute to customer retention and Deliverect's overall revenue growth by driving key expansion opportunities. You will manage medium-to-high complexity accounts and act as the internal process owner, collaborating cross-functionally to transform customer needs into feasible, value-driven solutions.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">This will be a full-time, hybrid role with a flexible work schedule.</strong></div>\n</div>","descriptionBodyPlain":"Department Focus: \nThe Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.\n \nYour Impact: \nAs an Account Manager at Deliverect, you will be the central point of contact for a portfolio of customers, owning the post-sales relationship to ensure they gain maximum, ongoing value from our platform. Your expertise in relationship building, commercial acumen, and strategic thinking will directly contribute to customer retention and Deliverect's overall revenue growth by driving key expansion opportunities. You will manage medium-to-high complexity accounts and act as the internal process owner, collaborating cross-functionally to transform customer needs into feasible, value-driven solutions.\n \nThis will be a full-time, hybrid role with a flexible work schedule.\n","hostedUrl":"https://jobs.lever.co/deliverect/3151ccc3-ffb5-43f2-bf4a-df4b3334ac84","applyUrl":"https://jobs.lever.co/deliverect/3151ccc3-ffb5-43f2-bf4a-df4b3334ac84/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Full-time Permanent","department":"Consulting and Implementation","location":"Mexico City","team":"Consulting & Implementation","allLocations":["Mexico City"]},"createdAt":1773682665674,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nDeliverect\nAs a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.\n\nDepartment Focus\nEnter the Implementation and Consultation team at Deliverect—a key group of seasoned professionals steadfastly committed to propelling enterprise businesses to unparalleled success. We craft technical plans that seamlessly integrate our products with our client's operations. The result? Streamlined processes, reduced errors, and elevated operational efficiency, all contributing to our clients achieving their ambitious business goals.\n\nOur approach is not just technical; it's holistic. From project management to technical expertise and continuous improvement, we ensure quality and mitigate risks at every turn. Hand-in-hand with our customers, we delve into their unique requirements, tailoring our services to meet their needs. Ongoing support and customisation are not just offerings—they're the foundations of our commitment to ensuring users get the absolute most out of our products.\n\nYour Impact\nDeliverect is seeking a highly motivated Activations Specialist to join our expanding team! In this crucial role, you'll play a key part in welcoming new clients and guaranteeing their seamless integration with the Deliverect platform.\nAs the primary point of contact during the initial setup phase, you'll guide clients through the process, ensuring a smooth transition.  Your expertise will be instrumental in facilitating the effortless onboarding of new clients in NOAM and LATAM onto our platform, directly contributing to their satisfaction and long-term success.\n*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Mexico office and 2 day from the comfort of your home.*\n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><p><strong>Deliverect</strong></p>\n<p>As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.</p>\n<p><br><strong>Department Focus</strong></p>\n<p>Enter the Implementation and Consultation team at Deliverect—a key group of seasoned professionals steadfastly committed to propelling enterprise businesses to unparalleled success. We craft technical plans that seamlessly integrate our products with our client's operations. The result? Streamlined processes, reduced errors, and elevated operational efficiency, all contributing to our clients achieving their ambitious business goals.</p>\n<p><br>Our approach is not just technical; it's holistic. From project management to technical expertise and continuous improvement, we ensure quality and mitigate risks at every turn. Hand-in-hand with our customers, we delve into their unique requirements, tailoring our services to meet their needs. Ongoing support and customisation are not just offerings—they're the foundations of our commitment to ensuring users get the absolute most out of our products.</p>\n<p><br><strong>Your Impact</strong></p>\n<p>Deliverect is seeking a highly motivated Activations Specialist to join our expanding team! In this crucial role, you'll play a key part in welcoming new clients and guaranteeing their seamless integration with the Deliverect platform.</p>\n<p>As the primary point of contact during the initial setup phase, you'll guide clients through the process, ensuring a smooth transition.&nbsp; Your expertise will be instrumental in facilitating the effortless onboarding of new clients in NOAM and LATAM onto our platform, directly contributing to their satisfaction and long-term success.</p>\n<p><strong style=\"font-size: 11pt;\">*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Mexico office and 2 day from the comfort of your home.*</strong></p>","id":"b6e2e9c7-7de1-4b5b-8809-7def1efea480","lists":[{"text":"A Typical Day","content":"<div>\n\n<li>Provide support to customers or users during the activation process, addressing any questions or concerns they may have to overcome obstacles to activation&nbsp;</li>\n<li>Serve as an advocate for customers or users within the organization to promote consistent feedback loops</li>\n<li>Lead activities to onboard new locations, activate additional ordering channels,and setting up new products.</li>\n<li>Helping customers with menu creation and maintenance</li>\n<li>Training customers on how to use the Deliverect platform and tools</li>\n<li>Migrating integrations to new systems</li>\n<li>Coordinating with external partners and cross-functional teams You will work closely with Project Managers, Account Managers and the wider implementation team to deliver the final solution, thereby helping with the day to day tasks (see above). This is a great opportunity for anyone looking</li>\n\n</div>"},{"text":"Your Expertise","content":"<div>\n\n<li>Computer Savvy</li>\n<li>English required</li>\n<li>Passion to join an innovative technology-driven company</li>\n<li>Have or want Hospitality (food/retail), Online Marketing or/and E-Commerce experience!</li>\n<li>A Team Player with great interpersonal and communication skills</li>\n<li>Excellent time-management skills and problem-solving skills</li>\n<li>Highly autonomous and self starter</li>\n<li>You are open to new ideas and approaches</li>\n<li>You are quick to think on your feet and will view issues and problems as opportunities</li>\n<li>Manage multiple projects simultaneously with a high degree of attention to detail</li>\n<li>Proven track record of efficiently organizing tasks and schedules</li>\n\n</div>"}],"text":"Activation Specialist","country":"MX","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<p><strong>Deliverect</strong></p>\n<p>As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.</p>\n<p><br><strong>Department Focus</strong></p>\n<p>Enter the Implementation and Consultation team at Deliverect&mdash;a key group of seasoned professionals steadfastly committed to propelling enterprise businesses to unparalleled success. We craft technical plans that seamlessly integrate our products with our client's operations. The result? Streamlined processes, reduced errors, and elevated operational efficiency, all contributing to our clients achieving their ambitious business goals.</p>\n<p><br>Our approach is not just technical; it's holistic. From project management to technical expertise and continuous improvement, we ensure quality and mitigate risks at every turn. Hand-in-hand with our customers, we delve into their unique requirements, tailoring our services to meet their needs. Ongoing support and customisation are not just offerings&mdash;they're the foundations of our commitment to ensuring users get the absolute most out of our products.</p>\n<p><br><strong>Your Impact</strong></p>\n<p>Deliverect is seeking a highly motivated Activations Specialist to join our expanding team! In this crucial role, you'll play a key part in welcoming new clients and guaranteeing their seamless integration with the Deliverect platform.</p>\n<p>As the primary point of contact during the initial setup phase, you'll guide clients through the process, ensuring a smooth transition.&nbsp; Your expertise will be instrumental in facilitating the effortless onboarding of new clients in NOAM and LATAM onto our platform, directly contributing to their satisfaction and long-term success.</p>\n<p><strong style=\"font-size: 11pt;\">*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Mexico office and 2 day from the comfort of your home.*</strong></p>","descriptionBodyPlain":"Deliverect\nAs a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.\n\nDepartment Focus\nEnter the Implementation and Consultation team at Deliverect—a key group of seasoned professionals steadfastly committed to propelling enterprise businesses to unparalleled success. We craft technical plans that seamlessly integrate our products with our client's operations. The result? Streamlined processes, reduced errors, and elevated operational efficiency, all contributing to our clients achieving their ambitious business goals.\n\nOur approach is not just technical; it's holistic. From project management to technical expertise and continuous improvement, we ensure quality and mitigate risks at every turn. Hand-in-hand with our customers, we delve into their unique requirements, tailoring our services to meet their needs. Ongoing support and customisation are not just offerings—they're the foundations of our commitment to ensuring users get the absolute most out of our products.\n\nYour Impact\nDeliverect is seeking a highly motivated Activations Specialist to join our expanding team! In this crucial role, you'll play a key part in welcoming new clients and guaranteeing their seamless integration with the Deliverect platform.\nAs the primary point of contact during the initial setup phase, you'll guide clients through the process, ensuring a smooth transition.  Your expertise will be instrumental in facilitating the effortless onboarding of new clients in NOAM and LATAM onto our platform, directly contributing to their satisfaction and long-term success.\n*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Mexico office and 2 day from the comfort of your home.*\n","hostedUrl":"https://jobs.lever.co/deliverect/b6e2e9c7-7de1-4b5b-8809-7def1efea480","applyUrl":"https://jobs.lever.co/deliverect/b6e2e9c7-7de1-4b5b-8809-7def1efea480/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Full-time Permanent","department":"Customer Experience","location":"Casablanca","team":"General Management (CX02)","allLocations":["Casablanca"]},"createdAt":1778575261255,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nDepartment Focus:\nThe Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.\nYour Impact:\nAs an Automations & Chatbot Specialist, you will play a critical role in developing, optimizing, and maintaining chatbot and AI systems that enhance customer experience while reducing operational costs. You will use your data analysis expertise to track performance metrics, identify areas for improvement, and contribute to strategic initiatives aimed at optimizing chatbot functionality. With a strong focus on data-driven insights and process improvement, you will help ensure that our chatbot solutions deliver an outstanding user experience and align with operational efficiency goals.\n \nLogistics:\nFluency in English is required, with strong written and verbal communication skills being essential.\nWork Location: This is a full-time, in office role for the first 3 months. Following this, we offer a hybrid role with a flexible work schedule, offering 3 days in our Casablanca office and 2 days from the comfort of your home. \n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div>\n<h2 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Department Focus:</span></strong></h2>\n<span style=\"font-size: 11pt; font-family: 'Proxima Nova', sans-serif;\">The Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.</span></div>\n<div>\n<h2 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Your Impact:</span></strong></h2>\n<span style=\"font-size: 11pt; font-family: 'Proxima Nova', sans-serif;\">As an Automations &amp; Chatbot Specialist, you will play a critical role in developing, optimizing, and maintaining chatbot and AI systems that enhance customer experience while reducing operational costs. You will use your data analysis expertise to track performance metrics, identify areas for improvement, and contribute to strategic initiatives aimed at optimizing chatbot functionality. With a strong focus on data-driven insights and process improvement, you will help ensure that our chatbot solutions deliver an outstanding user experience and align with operational efficiency goals.</span></div>\n<div>&nbsp;</div>\n<h2 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Logistics:</span></strong><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\"><br></span></strong></h2>\n<ul>\n<li>\n<p><span style=\"font-size: 11pt;\">Fluency in English is required, with strong written and verbal communication skills being essential.</span></p>\n</li>\n<li>\n<p><span style=\"font-size: 11pt;\">Work Location: This is a full-time, in office role for the first 3 months. Following this, we offer a hybrid role with a flexible work schedule, offering 3 days in our Casablanca office and 2 days from the comfort of your home. </span></p>\n</li>\n</ul>","id":"688a78d9-f97e-4cfa-8849-f8dabac83dbe","lists":[{"text":"What you will do:","content":"<div>\n\n<li><span style=\"font-size: 11pt; color: #000000;\">Review chatbot performance data to identify trends and areas for improvement, adjusting workflows as necessary to optimize efficiency.</span></li>\n<li><span style=\"font-size: 11pt; color: #000000;\">Optimize workflows by identifying areas for improvement through thorough data analysis and industry benchmarking.</span></li>\n<li><span style=\"font-size: 11pt; color: #000000;\">Implement strategies to enhance customer satisfaction and streamline operational processes.</span></li>\n<li><span style=\"font-size: 11pt; color: #000000;\">Collaborate with cross-functional teams to troubleshoot and resolve any technical issues related to chatbot performance.</span></li>\n<li><span style=\"font-size: 11pt; color: #000000;\">Contribute to the strategic development of chatbot systems by providing data-driven recommendations for improvement.</span></li>\n<li><span style=\"font-size: 11pt; color: #000000;\">Monitor key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction.</span></li>\n<li><span style=\"font-size: 11pt; color: #000000;\">Work on improving internal documentation and proposing new tools or processes to streamline operations.</span></li>\n\n</div>"},{"text":"What you will Bring: ","content":"<div>\n\n<li><span style=\"font-size: 11pt; color: #000000;\">2+ years of experience working with chatbots or automation systems, particularly in a customer support or technical environment.</span></li>\n<li><span style=\"font-size: 11pt; color: #000000;\">Strong technical knowledge of conversational AI and chatbot optimization.</span></li>\n<li><span style=\"font-size: 11pt; color: #000000;\">Expertise in data analysis, including the ability to interpret large data sets to identify trends and provide actionable insights.</span></li>\n<li><span style=\"font-size: 11pt; color: #000000;\">Proven ability to analyze and improve chatbot performance metrics, including response times, resolution rates, and customer satisfaction.</span></li>\n<li><span style=\"font-size: 11pt; color: #000000;\">Experience collaborating with cross-functional teams to resolve technical issues and improve workflows.</span></li>\n<li><span style=\"font-size: 11pt; color: #000000;\">Strong verbal and written communication skills with the ability to present data-driven insights to internal stakeholders.</span></li>\n\n</div>"}],"text":"Automations & Chatbot Specialist","country":"MA","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div>\n<h2 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Department Focus:</span></strong></h2>\n<span style=\"font-size: 11pt; font-family: 'Proxima Nova', sans-serif;\">The Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.</span></div>\n<div>\n<h2 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Your Impact:</span></strong></h2>\n<span style=\"font-size: 11pt; font-family: 'Proxima Nova', sans-serif;\">As an Automations &amp; Chatbot Specialist, you will play a critical role in developing, optimizing, and maintaining chatbot and AI systems that enhance customer experience while reducing operational costs. You will use your data analysis expertise to track performance metrics, identify areas for improvement, and contribute to strategic initiatives aimed at optimizing chatbot functionality. With a strong focus on data-driven insights and process improvement, you will help ensure that our chatbot solutions deliver an outstanding user experience and align with operational efficiency goals.</span></div>\n<div>&nbsp;</div>\n<h2 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Logistics:</span></strong><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\"><br></span></strong></h2>\n<ul>\n<li>\n<p><span style=\"font-size: 11pt;\">Fluency in English is required, with strong written and verbal communication skills being essential.</span></p>\n</li>\n<li>\n<p><span style=\"font-size: 11pt;\">Work Location: This is a full-time, in office role for the first 3 months. Following this, we offer a hybrid role with a flexible work schedule, offering 3 days in our Casablanca office and 2 days from the comfort of your home. </span></p>\n</li>\n</ul>","descriptionBodyPlain":"Department Focus:\nThe Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.\nYour Impact:\nAs an Automations & Chatbot Specialist, you will play a critical role in developing, optimizing, and maintaining chatbot and AI systems that enhance customer experience while reducing operational costs. You will use your data analysis expertise to track performance metrics, identify areas for improvement, and contribute to strategic initiatives aimed at optimizing chatbot functionality. With a strong focus on data-driven insights and process improvement, you will help ensure that our chatbot solutions deliver an outstanding user experience and align with operational efficiency goals.\n \nLogistics:\nFluency in English is required, with strong written and verbal communication skills being essential.\nWork Location: This is a full-time, in office role for the first 3 months. Following this, we offer a hybrid role with a flexible work schedule, offering 3 days in our Casablanca office and 2 days from the comfort of your home. \n","hostedUrl":"https://jobs.lever.co/deliverect/688a78d9-f97e-4cfa-8849-f8dabac83dbe","applyUrl":"https://jobs.lever.co/deliverect/688a78d9-f97e-4cfa-8849-f8dabac83dbe/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Full-time Permanent","department":"Product","location":"Ghent, Flemish Region","team":"Restaurant (PR03)","allLocations":["Ghent, Flemish Region","Casablanca"]},"createdAt":1780067939165,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nAt Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n \nDepartment Focus:\n\nThe Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.\n \nAs a Backend Developer at Deliverect, you will play a key role in developing and maintaining the core services that power our platform. You will help build and scale the backend systems that streamline order management and enable seamless integrations for our customers. Your work will directly contribute to the stability and performance of our platform, ensuring a reliable experience for thousands of restaurants worldwide.\n*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Ghent or Casablanca office and 2 days from the comfort of your home.\n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</div>\n<div>&nbsp;</div>\n<div><strong>Department Focus:</strong></div>\n<div><br>The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.</div>\n<div>&nbsp;</div>\n<div>\n<p>As a Backend Developer at Deliverect, you will play a key role in developing and maintaining the core services that power our platform. You will help build and scale the backend systems that streamline order management and enable seamless integrations for our customers. Your work will directly contribute to the stability and performance of our platform, ensuring a reliable experience for thousands of restaurants worldwide.</p>\n<p><strong>*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Ghent or Casablanca office and 2 days from the comfort of your home.</strong></p>\n</div>","id":"d0f3fc9d-0c6b-47ea-b6b1-99cfb93991ab","lists":[{"text":"What you will do:","content":"<div>● Building API integrations for leading national and global POS systems and delivery apps<br>● Being inventive with the huge amount of data we process and designing algorithms for&nbsp;generating reports with millions of products and orders.<br>● Creating Machine to Machine (M2M) Authorization<br>● Anticipating performance problems and preventing them ahead of time by thinking at&nbsp;scale<br>● Building core product features that improve our application<br>● Mentoring other developers and guiding them in their work<br>● Participating in code reviews<br>● Writing unit and integration tests to ensure coverage<br>● Supporting other teams and communicating effectively with them on a daily basis<br>● Working closely with product owners, customer success and technical account<br>managers to understand problems and design solutions<br>● Helping to choose new technologies and frameworks to tackle problems<br>● You might even be in touch with customers directly, as you are keen to hear where we<br>can improve</div>"},{"text":"What you will bring:","content":"<div>● You have 5+ years of experience using Python in a web context (we use Flask and Eve as our backend framework).&nbsp; We will consider other languages (like Ruby) if you are willing to learn quickly.<br>● You have experience with building Web/REST APIs<br>● Experience with a variety of API standards (REST, JSON-RPC, SOAP/XML)<br>● Experience with Git and the CLI<br>● Experience with API clients like Postman or Insomnia<br>● You are familiar with SaaS products or working on a product with frequent releases&nbsp;within a rapidly scaling global company</div>\n<div>● Knowledge of databases, especially NoSQL (ideally MongoDB)<br>● Understanding of Docker or Kubernetes in a cloud environment<br>● You have worked with a TDD approach before<br>● Experience with testing</div>"}],"text":"Backend Engineer","country":"BE","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</div>\n<div>&nbsp;</div>\n<div><strong>Department Focus:</strong></div>\n<div><br>The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.</div>\n<div>&nbsp;</div>\n<div>\n<p>As a Backend Developer at Deliverect, you will play a key role in developing and maintaining the core services that power our platform. You will help build and scale the backend systems that streamline order management and enable seamless integrations for our customers. Your work will directly contribute to the stability and performance of our platform, ensuring a reliable experience for thousands of restaurants worldwide.</p>\n<p><strong>*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Ghent or Casablanca office and 2 days from the comfort of your home.</strong></p>\n</div>","descriptionBodyPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n \nDepartment Focus:\n\nThe Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.\n \nAs a Backend Developer at Deliverect, you will play a key role in developing and maintaining the core services that power our platform. You will help build and scale the backend systems that streamline order management and enable seamless integrations for our customers. Your work will directly contribute to the stability and performance of our platform, ensuring a reliable experience for thousands of restaurants worldwide.\n*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Ghent or Casablanca office and 2 days from the comfort of your home.\n","hostedUrl":"https://jobs.lever.co/deliverect/d0f3fc9d-0c6b-47ea-b6b1-99cfb93991ab","applyUrl":"https://jobs.lever.co/deliverect/d0f3fc9d-0c6b-47ea-b6b1-99cfb93991ab/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Early Careers Internship Contract","department":"Product","location":"Amersfoort","team":"Restaurant (PR03)","allLocations":["Amersfoort"]},"createdAt":1773049476785,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nDepartment Focus\nThe Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.\n \nYour Impact\nAs an Engineering Intern at Deliverect, you will work on real projects within our Restaurant and Retail product lines, the core of what we do. This is a hands-on role where you contribute to actual features and improvements used by thousands of businesses around the world. You will read, understand, and adapt production code to meet product requirements, work alongside experienced engineers in an international, fast-paced environment, and get direct exposure to how a high-scale SaaS platform is built and operated day to day.\nWe are looking for MBO and HBO students who are available for a minimum of 3 months and are ready to hit the ground running.\n \nThis internship requires you to be present at our Amersfoort office a minimum of 4 days per week. We believe in learning through close collaboration, and in-person presence is an essential part of the internship experience. \n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div><strong>Department Focus</strong></div>\n<div>The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.</div>\n<div>&nbsp;</div>\n<div><strong>Your Impact</strong></div>\n<div>As an Engineering Intern at Deliverect, you will work on real projects within our Restaurant and Retail product lines, the core of what we do. This is a hands-on role where you contribute to actual features and improvements used by thousands of businesses around the world. You will read, understand, and adapt production code to meet product requirements, work alongside experienced engineers in an international, fast-paced environment, and get direct exposure to how a high-scale SaaS platform is built and operated day to day.</div>\n<div>We are looking for MBO and HBO students who are available for a minimum of 3 months and are ready to hit the ground running.</div>\n<div>&nbsp;</div>\n<div><strong><span style=\"font-size: 11pt;\">This internship requires you to be present at our Amersfoort office a minimum of 4 days per week. We believe in learning through close collaboration, and in-person presence is an essential part of the internship experience</span></strong><span style=\"font-size: 11pt;\">. </span></div>","id":"5e9142c8-4612-4c96-87c0-2072e2f141d6","lists":[{"text":"What you will do:","content":"\n<li>Work on features and improvements across Deliverect's Restaurant and/or Retail products</li>\n<li>Read, understand, and adapt existing codebases to meet product and customer requirements</li>\n<li>Write clean, functional Python code as part of a real engineering team</li>\n<li>Use the latest AI-assisted coding tools, including Claude Code and OpenAI Codex, as a natural part of your daily workflow</li>\n<li>Collaborate with engineers, product managers, and designers in agile sprints</li>\n<li>Participate in code reviews, stand-ups, and team ceremonies as a full contributor</li>\n<li>Stay up to date with the latest developments in software engineering tooling and best practices</li>\n\n<div>&nbsp;</div>"},{"text":"What you will bring:","content":"\n<li>Currently enrolled in an MBO or HBO programme in software engineering, computer science, or a related technical field</li>\n<li>Available for a minimum of 3 months as an internship / stage placement</li>\n<li>Ambitious, curious, and eager to learn, you thrive when things move fast and there's a lot to absorb</li>\n<li>Python is the language you breathe, or you are fully committed to being submerged in it</li>\n<li>Able to read and reason about code you didn't write</li>\n<li>Comfortable using or excited to learn, AI coding agents like Claude Code, OpenAI Codex, or similar tools</li>\n<li>Familiarity with GIT, REST APIs, or cloud environments is a plus</li>\n<li><strong>Fluency in English is required</strong>, English is our internal working language across all teams, all communication, and all documentation, without exception</li>\n"},{"text":"What You'll Gain by Joining Us:","content":"\n<li><strong>Real work, real impact,</strong> your contributions go into products used by thousands of restaurants and retailers worldwide</li>\n<li><strong>AI-native development culture</strong>, we use the best tools available and expect our interns to do the same</li>\n<li><strong>Solve Meaningful Challenges</strong>, contribute to some of the most significant challenges in global tech, directly impacting how businesses operate worldwide</li>\n<li><strong>Drive Innovation</strong>, immerse yourself in a culture where innovation isn't just a buzzword; our weekly releases and new features ensure you're always working on cutting-edge solutions</li>\n<li><strong>Collaborate with a Global Team</strong>, become part of a diverse, international team that values transparency, visibility, and a multitude of perspectives</li>\n<li><strong>Be Part of a Unicorn</strong>, join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact</li>\n"}],"text":"Engineering Intern","country":"NL","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div><strong>Department Focus</strong></div>\n<div>The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.</div>\n<div>&nbsp;</div>\n<div><strong>Your Impact</strong></div>\n<div>As an Engineering Intern at Deliverect, you will work on real projects within our Restaurant and Retail product lines, the core of what we do. This is a hands-on role where you contribute to actual features and improvements used by thousands of businesses around the world. You will read, understand, and adapt production code to meet product requirements, work alongside experienced engineers in an international, fast-paced environment, and get direct exposure to how a high-scale SaaS platform is built and operated day to day.</div>\n<div>We are looking for MBO and HBO students who are available for a minimum of 3 months and are ready to hit the ground running.</div>\n<div>&nbsp;</div>\n<div><strong><span style=\"font-size: 11pt;\">This internship requires you to be present at our Amersfoort office a minimum of 4 days per week. We believe in learning through close collaboration, and in-person presence is an essential part of the internship experience</span></strong><span style=\"font-size: 11pt;\">. </span></div>","descriptionBodyPlain":"Department Focus\nThe Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.\n \nYour Impact\nAs an Engineering Intern at Deliverect, you will work on real projects within our Restaurant and Retail product lines, the core of what we do. This is a hands-on role where you contribute to actual features and improvements used by thousands of businesses around the world. You will read, understand, and adapt production code to meet product requirements, work alongside experienced engineers in an international, fast-paced environment, and get direct exposure to how a high-scale SaaS platform is built and operated day to day.\nWe are looking for MBO and HBO students who are available for a minimum of 3 months and are ready to hit the ground running.\n \nThis internship requires you to be present at our Amersfoort office a minimum of 4 days per week. We believe in learning through close collaboration, and in-person presence is an essential part of the internship experience. \n","hostedUrl":"https://jobs.lever.co/deliverect/5e9142c8-4612-4c96-87c0-2072e2f141d6","applyUrl":"https://jobs.lever.co/deliverect/5e9142c8-4612-4c96-87c0-2072e2f141d6/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Full-time Permanent","department":"Growth","location":"Toronto","team":"Growth Account Management","allLocations":["Toronto","Austin"]},"createdAt":1770309650214,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nDepartment Focus\n \nMeet the Growth team at Deliverect—a squad of highly motivated and seasoned professionals laser-focused on propelling our customers to new heights. We grasp the ever-changing landscape of business needs and take a proactive approach, reaching out to our customers to provide the help and support they need. Think of us as your growth partners, dedicated to ensuring that every business maximises the potential of our platform's features and functionality.\n \nUnderstanding that each of our customers has distinct needs, goals, and ambitions, we offer a suite of products tailored to help them reach their unique milestones. Our commitment goes beyond the transactional; we're here to build long-term relationships. See us collaborating with our customers, uncovering growth opportunities, and co-creating innovative strategies that set the stage for their success.\n \nAt Deliverect, we don't just talk about growth—we embody it. Our Growth team is the dynamic force behind businesses flourishing in today's ever-evolving landscape, proving that success is not just a destination but a journey we navigate together.\n \nYour Impact\n \nAs an Enterprise Account Manager, you will play a critical role in fostering long-term relationships with Deliverect’s largest and most strategic customers in the US and Canada. You will be responsible for driving growth, ensuring customer satisfaction, and identifying opportunities for expansion. Your mission is to ensure our enterprise partners maximize the value of Deliverect’s solutions while positioning yourself as a trusted advisor and strategic partner.\n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div><strong>Department Focus</strong></div>\n<div>&nbsp;</div>\n<div>Meet the Growth team at Deliverect—a squad of highly motivated and seasoned professionals laser-focused on propelling our customers to new heights. We grasp the ever-changing landscape of business needs and take a proactive approach, reaching out to our customers to provide the help and support they need. Think of us as your growth partners, dedicated to ensuring that every business maximises the potential of our platform's features and functionality.</div>\n<div>&nbsp;</div>\n<div>Understanding that each of our customers has distinct needs, goals, and ambitions, we offer a suite of products tailored to help them reach their unique milestones. Our commitment goes beyond the transactional; we're here to build long-term relationships. See us collaborating with our customers, uncovering growth opportunities, and co-creating innovative strategies that set the stage for their success.</div>\n<div>&nbsp;</div>\n<div>At Deliverect, we don't just talk about growth—we embody it. Our Growth team is the dynamic force behind businesses flourishing in today's ever-evolving landscape, proving that success is not just a destination but a journey we navigate together.</div>\n<div>&nbsp;</div>\n<div><strong>Your Impact</strong></div>\n<div>&nbsp;</div>\n<div>As an Enterprise Account Manager, you will play a critical role in fostering long-term relationships with Deliverect’s largest and most strategic customers in the US and Canada. You will be responsible for driving growth, ensuring customer satisfaction, and identifying opportunities for expansion. Your mission is to ensure our enterprise partners maximize the value of Deliverect’s solutions while positioning yourself as a trusted advisor and strategic partner.</div>","id":"30a9c249-4f19-491f-9ed4-0dfea35ff241","lists":[{"text":"Important Information","content":"\n<li>Fluency in English is required, with strong written and verbal communication skills being essential.</li>\n<li>Spanish language skills would be considered a strong asset.&nbsp;</li>\n<li>This is a full-time, hybrid role with a flexible work schedule, offering 1 week per month in the Toronto Office&nbsp;</li>\n<li>The expected annual OTE for the role is between $140,000 CAD and $190,000 CAD plus applicable performance based bonuses.&nbsp;</li>\n<li>This position is for an existing vacancy.&nbsp;</li>\n"},{"text":"A Typical Day:","content":"\n<li>Growth and Retention Ownership: Drive net revenue retention (NRR) by proactively identifying expansion opportunities, reducing churn, and ensuring continued value realisation.</li>\n<li>Customer Relationship Management: Serve as the primary point of contact for enterprise customers, building and maintaining strong relationships from the operational level to C-suite executives.</li>\n<li>Quota Accountability: Consistently meet or exceed sales targets by identifying opportunities within existing accounts and strategically positioning Deliverect’s offerings.</li>\n<li>Product Adoption and Advocacy: Ensure customers are leveraging Deliverect’s full suite of features to optimise their digital ordering strategies. Provide training, best practices, and recommendations to drive adoption.</li>\n<li>Data-Driven Insights: Analyse customer usage data to identify trends, risks, and opportunities. Use these insights to inform strategic conversations and improve customer engagement.</li>\n<li>Cross-Functional Collaboration: Work closely with Customer Success, Sales, Product, Marketing, and Support teams to advocate for customer needs and drive mutual success.</li>\n<li>Problem-Solving: Address customer challenges with urgency and creativity, ensuring their satisfaction and continued loyalty.</li>\n"},{"text":"Your Expertise:","content":"\n<li>3+ years of experience in Account Management, Customer Success, or a related role within SaaS or restaurant technology.</li>\n<li>Proven ability to manage complex client relationships, with a track record of driving growth and retention in a fast-paced environment.</li>\n<li>Strong relationship-building skills, with the ability to engage stakeholders at all levels, from day-to-day users to C-suite executives.</li>\n<li>An understanding of the order management, restaurant technology, or food delivery industries, including familiarity with POS systems, APIs, and third-party delivery services.</li>\n<li>Data-driven mindset with experience using customer insights and analytics tools to inform strategy.</li>\n<li>Exceptional written and verbal communication skills, with the ability to articulate complex ideas in a clear and persuasive manner.</li>\n<li>Strong business acumen and a customer-first mentality, with a passion for helping businesses succeed.</li>\n<li>Ability to thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organisation.</li>\n"}],"text":"Enterprise Account Manager","country":"CA","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div><strong>Department Focus</strong></div>\n<div>&nbsp;</div>\n<div>Meet the Growth team at Deliverect&mdash;a squad of highly motivated and seasoned professionals laser-focused on propelling our customers to new heights. We grasp the ever-changing landscape of business needs and take a proactive approach, reaching out to our customers to provide the help and support they need. Think of us as your growth partners, dedicated to ensuring that every business maximises the potential of our platform's features and functionality.</div>\n<div>&nbsp;</div>\n<div>Understanding that each of our customers has distinct needs, goals, and ambitions, we offer a suite of products tailored to help them reach their unique milestones. Our commitment goes beyond the transactional; we're here to build long-term relationships. See us collaborating with our customers, uncovering growth opportunities, and co-creating innovative strategies that set the stage for their success.</div>\n<div>&nbsp;</div>\n<div>At Deliverect, we don't just talk about growth&mdash;we embody it. Our Growth team is the dynamic force behind businesses flourishing in today's ever-evolving landscape, proving that success is not just a destination but a journey we navigate together.</div>\n<div>&nbsp;</div>\n<div><strong>Your Impact</strong></div>\n<div>&nbsp;</div>\n<div>As an Enterprise Account Manager, you will play a critical role in fostering long-term relationships with Deliverect&rsquo;s largest and most strategic customers in the US and Canada. You will be responsible for driving growth, ensuring customer satisfaction, and identifying opportunities for expansion. Your mission is to ensure our enterprise partners maximize the value of Deliverect&rsquo;s solutions while positioning yourself as a trusted advisor and strategic partner.</div>","descriptionBodyPlain":"Department Focus\n \nMeet the Growth team at Deliverect—a squad of highly motivated and seasoned professionals laser-focused on propelling our customers to new heights. We grasp the ever-changing landscape of business needs and take a proactive approach, reaching out to our customers to provide the help and support they need. Think of us as your growth partners, dedicated to ensuring that every business maximises the potential of our platform's features and functionality.\n \nUnderstanding that each of our customers has distinct needs, goals, and ambitions, we offer a suite of products tailored to help them reach their unique milestones. Our commitment goes beyond the transactional; we're here to build long-term relationships. See us collaborating with our customers, uncovering growth opportunities, and co-creating innovative strategies that set the stage for their success.\n \nAt Deliverect, we don't just talk about growth—we embody it. Our Growth team is the dynamic force behind businesses flourishing in today's ever-evolving landscape, proving that success is not just a destination but a journey we navigate together.\n \nYour Impact\n \nAs an Enterprise Account Manager, you will play a critical role in fostering long-term relationships with Deliverect’s largest and most strategic customers in the US and Canada. You will be responsible for driving growth, ensuring customer satisfaction, and identifying opportunities for expansion. Your mission is to ensure our enterprise partners maximize the value of Deliverect’s solutions while positioning yourself as a trusted advisor and strategic partner.\n","hostedUrl":"https://jobs.lever.co/deliverect/30a9c249-4f19-491f-9ed4-0dfea35ff241","applyUrl":"https://jobs.lever.co/deliverect/30a9c249-4f19-491f-9ed4-0dfea35ff241/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Full-time Permanent","department":"Growth","location":"Toronto","team":"Customer Experience Management","allLocations":["Toronto"]},"createdAt":1778145456518,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","id":"6cc37ab4-bac8-4de7-bca7-6be2775e0578","lists":[{"text":"Important information","content":"<div>\n\n<li>Fluency in English is required, with strong written and verbal communication skills being essential.</li>\n<li>French language skills would be considered a strong asset.&nbsp;</li>\n<li>This is a full-time, hybrid role working 1 week per month in the Toronto Office</li>\n<li>The expected annual OTE for the role is between $83,900 CAD and $106,335 CAD plus applicable performance based bonuses.&nbsp;</li>\n<li>This position is for an existing vacancy.&nbsp;</li>\n\n</div>"},{"text":"What you will do: ","content":"\n<li>\n<p data-path-to-node=\"9,0,0\">Design and execute clear client retention goals that demonstrate the measurable value of the Deliverect product to enterprise business operations.</p>\n</li>\n<li>\n<p data-path-to-node=\"9,1,0\">Monitor client milestones for software implementation, serving as the subject-matter expert from initial setup through advanced feature navigation.</p>\n</li>\n<li>\n<p data-path-to-node=\"9,2,0\">Utilize data-driven insights to provide high-level reporting that showcases how Deliverect improves customer profitability and operational efficiency.</p>\n</li>\n<li>\n<p data-path-to-node=\"9,3,0\">Identify upsell opportunities for new features and products by deeply understanding unique client needs throughout the relationship lifecycle.</p>\n</li>\n<li>\n<p data-path-to-node=\"9,4,0\">Build and maintain strong, consultative relationships with key stakeholders.</p>\n</li>\n<li>\n<p data-path-to-node=\"9,5,0\">Develop tailored presentations and educational materials to effectively communicate product value to diverse internal and external audiences.</p>\n</li>\n<li>\n<p data-path-to-node=\"9,6,0\">Review customer feedback and concerns proactively to drive continuous improvement in the enterprise customer experience.</p>\n</li>\n<li>\n<p data-path-to-node=\"9,7,0\">Collaborate closely with internal teams, including Sales and Product, to ensure seamless execution of high-priority projects and client satisfaction.</p>\n</li>\n"},{"text":"What you will bring: ","content":"<div>\n\n<li>\n<p data-path-to-node=\"11,0,0\" id=\"p-rc_964c72e0ce47e94f-150\"><span data-path-to-node=\"11,0,0,1\">3+ years of experience in Customer Success (B2B/B2C) or Account Management, preferably within a fast-paced SaaS environment</span><span data-path-to-node=\"11,0,0,2\"><sup data-turn-source-index=\"8\"></sup></span><span data-path-to-node=\"11,0,0,3\">.</span></p>\n</li>\n<li>\n<p data-path-to-node=\"11,1,0\">Proven proficiency with industry tools such as Planhat (CSP), HubSpot (CRM), Google Suite, Slack, and Zoom.</p>\n</li>\n<li>\n<p data-path-to-node=\"11,2,0\">Strong technical aptitude with the ability to grasp new software applications quickly and translate technical concepts for business decision-makers.</p>\n</li>\n<li>\n<p data-path-to-node=\"11,3,0\">Exceptional communication and interpersonal skills, with the ability to foster positive relationships via phone, email, and video.</p>\n</li>\n<li>\n<p data-path-to-node=\"11,4,0\" id=\"p-rc_964c72e0ce47e94f-151\"><span data-path-to-node=\"11,4,0,1\">Demonstrated experience in project management, including the ability to manage multiple tasks and solve complex problems under pressure</span><span data-path-to-node=\"11,4,0,2\"><sup data-turn-source-index=\"9\"></sup></span><span data-path-to-node=\"11,4,0,3\">.</span></p>\n</li>\n<li>\n<p data-path-to-node=\"11,5,0\" id=\"p-rc_964c72e0ce47e94f-152\"><span data-path-to-node=\"11,5,0,1\">A solutions-driven mindset with a commitment to customer success and a positive approach to organizational challenges</span><span data-path-to-node=\"11,5,0,2\"><sup data-turn-source-index=\"10\"></sup></span><span data-path-to-node=\"11,5,0,3\">.</span></p>\n</li>\n<li>\n<p data-path-to-node=\"11,6,0\" id=\"p-rc_964c72e0ce47e94f-153\"><span data-path-to-node=\"11,6,0,1\">Relevant degree or equivalent work experience, along with a background in SaaS sales</span><span data-path-to-node=\"11,6,0,2\"><sup data-turn-source-index=\"11\"></sup></span></p>\n</li>\n<li>\n<p data-path-to-node=\"11,7,0\">Fluency in French is highly beneficial for our North American market.</p>\n</li>\n<li>\n<p data-path-to-node=\"11,8,0\" id=\"p-rc_964c72e0ce47e94f-154\"><span data-path-to-node=\"11,8,0,1\">Prior experience with POS systems, hospitality, or food-tech landscapes is considered a strong asset</span><span data-path-to-node=\"11,8,0,2\"><sup data-turn-source-index=\"12\"></sup></span><span data-path-to-node=\"11,8,0,3\">.</span></p>\n</li>\n\n</div>"}],"text":"Enterprise Customer Success Manager","country":"CA","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/deliverect/6cc37ab4-bac8-4de7-bca7-6be2775e0578","applyUrl":"https://jobs.lever.co/deliverect/6cc37ab4-bac8-4de7-bca7-6be2775e0578/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"department":"Growth","location":"Casablanca","team":"Customer Experience Management","allLocations":["Casablanca"]},"createdAt":1776428476109,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nDepartment Focus:\n \nThe Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.\n \n \nYour Impact:\n \nAs an Enterprise Customer Success Manager, you'll be the strategic anchor ensuring our enterprise customers thrive and achieve maximum value from the Deliverect platform. You will focus on driving product adoption and fostering long-term loyalty for a mixed book of accounts, acting as the bridge between our customers and our internal Product and Support teams. Your role is pivotal in fueling retention and revenue growth through exceptional support and a data-driven approach to customer health.\n \n \nLogistics:\n \nFluency in English and French is required, with strong written and verbal communication skills being essential.\nWork Location: This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Casablanca office and 1 day from the comfort of your home.\n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div>\n<h2 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Department Focus:</span></strong></h2>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\">&nbsp;</p>\n<span style=\"font-size: 11pt; font-family: 'Proxima Nova', sans-serif;\">The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.</span></div>\n<div>&nbsp;</div>\n<p>&nbsp;</p>\n<h2 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Your Impact:</span></strong></h2>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\">&nbsp;</p>\n<div><span style=\"font-size: 11pt; font-family: 'Proxima Nova', sans-serif;\">As an Enterprise Customer Success Manager, you'll be the strategic anchor ensuring our enterprise customers thrive and achieve maximum value from the Deliverect platform. You will focus on driving product adoption and fostering long-term loyalty for a mixed book of accounts, acting as the bridge between our customers and our internal Product and Support teams. Your role is pivotal in fueling retention and revenue growth through exceptional support and a data-driven approach to customer health.</span></div>\n<p>&nbsp;</p>\n<p>&nbsp;</p>\n<h2 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Logistics:</span></strong><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\"><br></span></strong></h2>\n<div>&nbsp;</div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Fluency in English and French is required, with strong written and verbal communication skills being essential.</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Work Location: This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Casablanca office and 1 day from the comfort of your home.</span></li>\n</ul>","id":"b3e25abe-d402-440d-83ac-fe7fd192984c","lists":[{"text":"What You Will Do: ","content":"\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Develop and execute strategies to foster long-term customer relationships and guide enterprise clients through success milestones and product adoption.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Work Cross-functionally and collaboratively with Enterprise Account Managers and Support teams to resolve complex issues, and advocate for customers by requesting new features from the Product team.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Monitor customer usage and leverage data to demonstrate Deliverect's value, identifying opportunities to improve customer health and adoption rates.&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Issue Resolution &amp; Support Escalation: Act as an escalation point for complex technical and non technical queries, ensuring timely resolutions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Identify potential upsell opportunities and support renewal management to ensure continued revenue growth.&nbsp;</span></p>\n</li>\n"},{"text":"What You Will Bring: ","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Professional fluency in English, French, and Arabic is essential for managing our diverse account base.</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">2+ years of experience in a customer-facing role such as Customer Support, Customer Success or Account Management, ideally within a SaaS environment.</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">An analytical mindset with the ability to analyze complex customer issues and leverage data analysis tools to measure customer health and develop effective solutions.</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Proven ability to manage multiple projects simultaneously, meet deadlines, and navigate a fast-paced environment.</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Exceptional communication skills with the ability to build trust and rapport with key stakeholders across multiple departments.</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Familiarity with Google Suite and Zoom; experience with Planhat and HubSpot is a strong plus.</span></li>\n\n</ul></div>"}],"text":"Enterprise Customer Success Manager","country":"MA","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div>\n<h2 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Department Focus:</span></strong></h2>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\">&nbsp;</p>\n<span style=\"font-size: 11pt; font-family: 'Proxima Nova', sans-serif;\">The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.</span></div>\n<div>&nbsp;</div>\n<p>&nbsp;</p>\n<h2 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Your Impact:</span></strong></h2>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\">&nbsp;</p>\n<div><span style=\"font-size: 11pt; font-family: 'Proxima Nova', sans-serif;\">As an Enterprise Customer Success Manager, you'll be the strategic anchor ensuring our enterprise customers thrive and achieve maximum value from the Deliverect platform. You will focus on driving product adoption and fostering long-term loyalty for a mixed book of accounts, acting as the bridge between our customers and our internal Product and Support teams. Your role is pivotal in fueling retention and revenue growth through exceptional support and a data-driven approach to customer health.</span></div>\n<p>&nbsp;</p>\n<p>&nbsp;</p>\n<h2 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Logistics:</span></strong><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\"><br></span></strong></h2>\n<div>&nbsp;</div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Fluency in English and French is required, with strong written and verbal communication skills being essential.</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Work Location: This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Casablanca office and 1 day from the comfort of your home.</span></li>\n</ul>","descriptionBodyPlain":"Department Focus:\n \nThe Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.\n \n \nYour Impact:\n \nAs an Enterprise Customer Success Manager, you'll be the strategic anchor ensuring our enterprise customers thrive and achieve maximum value from the Deliverect platform. You will focus on driving product adoption and fostering long-term loyalty for a mixed book of accounts, acting as the bridge between our customers and our internal Product and Support teams. Your role is pivotal in fueling retention and revenue growth through exceptional support and a data-driven approach to customer health.\n \n \nLogistics:\n \nFluency in English and French is required, with strong written and verbal communication skills being essential.\nWork Location: This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Casablanca office and 1 day from the comfort of your home.\n","hostedUrl":"https://jobs.lever.co/deliverect/b3e25abe-d402-440d-83ac-fe7fd192984c","applyUrl":"https://jobs.lever.co/deliverect/b3e25abe-d402-440d-83ac-fe7fd192984c/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Full-time Permanent","department":"Customer Experience","location":"Mexico City","team":"Frontline Support (CX01)","allLocations":["Mexico City"]},"createdAt":1764596192737,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nDepartment Focus:\n \nThe Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.\n \nYour Impact:\n \nThe Frontline Support Specialist is the first point of contact for the majority of our customers, responsible for solving any technical or administrative issues efficiently and and accurately. This involves timely interaction with other teams, escalations to subject matter experts and dealing with external partners. This role is a full-time role offered fully remotely from the comfort of your home\n \n \nWork Arrangement:\n \nThis position requires work beyond standard business hours, including weekends and holidays on a rotating schedule. While a typical work week may consist of Monday-Friday, 10:00 am to 7:00 pm or 11:00 am to 8:00 pm, there will be flexibility expected to accommodate operational needs. Rest assured, all work performed in accordance with this schedule will be compensated according to local legal frameworks, including overtime and holiday pay regulations. Hours of work: Working between 7:00 am - 10:00 pm on a regular basis Monday - Friday, and weekends on a rotating schedule, holidays depending on business needs.\n\n**This position requires full-time in-office attendance for the first 3 months of employment to support onboarding and team integration. Following this initial period, the role transitions to a hybrid schedule, offering 3 days in our Mexico office and 2 days from the comfort of your home.**\n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div><strong style=\"font-size: 14pt;\">Department Focus:</strong></div>\n<div>&nbsp;</div>\n<div>The Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.</div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 14pt;\">Your Impact:</strong></div>\n<div>&nbsp;</div>\n<div>The Frontline Support Specialist is the first point of contact for the majority of our customers, responsible for solving any technical or administrative issues efficiently and and accurately. This involves timely interaction with other teams, escalations to subject matter experts and dealing with external partners. This role is a full-time role offered fully remotely from the comfort of your home</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 14pt;\">Work Arrangement:</strong></div>\n<div>&nbsp;</div>\n<div>This position requires work beyond standard business hours, including weekends and holidays on a rotating schedule. While a typical work week may consist of Monday-Friday, 10:00 am to 7:00 pm or 11:00 am to 8:00 pm, there will be flexibility expected to accommodate operational needs. Rest assured, all work performed in accordance with this schedule will be compensated according to local legal frameworks, including overtime and holiday pay regulations. Hours of work: Working between 7:00 am - 10:00 pm on a regular basis Monday - Friday, and weekends on a rotating schedule, holidays depending on business needs.<strong style=\"font-size: 11pt;\"><br><br>**This position requires full-time in-office attendance for the first 3 months of employment to support onboarding and team integration. Following this initial period, the role transitions to a hybrid schedule, offering 3 days in our Mexico office and 2 days from the comfort of your home.**<br></strong></div>","id":"830ff2bd-248a-4b50-9fdb-48210c0260ff","lists":[{"text":"What you will do","content":"\n<li>Handle incoming support requests for effective troubleshooting and ticket resolution, ensuring thorough follow-ups and strengthening customer trust and satisfaction, on chat, email, phone or any other support channel offered to our customers</li>\n<li>Interact frequently with other team members, CX Team Leads and Managers, members of Account Management, Customer Delivery, Finance, Developers and Partnerships teams to address any customer issues</li>\n<li>Ensure maximum attentiveness is given during off hours and weekends to address any urgent customer issues and escalations from other teams timely and accurately</li>\n<li>Contribute to a stellar customer experience through professional communication and efficient handling for all types of customers and partners, making sure their operations are supported for continuous optimization</li>\n<li>Take ownership of customer escalations and provide clear guidance to what is required for rapid resolution</li>\n<li>Follow clear processes and procedures for the most professional and streamlined customer service</li>\n"},{"text":"What you will bring","content":"\n<li>Strong ownership skills to ensure ticket follow-up and resolution is provided with high quality and in a timely manner</li>\n<li>Excellent structure and organization abilities to handle your workload efficiently using advanced CX management tools, ensuring a smooth workflow and timely resolution of customer support tickets</li>\n<li>Solid communication skills to handle complicated customer issues and emotions, dealing with any criticism professionally.&nbsp;</li>\n<li>Adaptability to provide stellar customer experience on any communication channel selected by Deliverect at any time</li>\n<li>Strong collaboration skills to work effectively across teams, fostering positive team dynamics and contributing to goals</li>\n<li>Critical thinking and creative problem solving when faced with challenging issues which require out-of-the-box troubleshooting.</li>\n<li>Autonomy and confidence to be self-driven and have the ability to handle pushback&nbsp;</li>\n"}],"text":"Frontline Support Specialist","country":"MX","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div><strong style=\"font-size: 14pt;\">Department Focus:</strong></div>\n<div>&nbsp;</div>\n<div>The Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.</div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 14pt;\">Your Impact:</strong></div>\n<div>&nbsp;</div>\n<div>The Frontline Support Specialist is the first point of contact for the majority of our customers, responsible for solving any technical or administrative issues efficiently and and accurately. This involves timely interaction with other teams, escalations to subject matter experts and dealing with external partners. This role is a full-time role offered fully remotely from the comfort of your home</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 14pt;\">Work Arrangement:</strong></div>\n<div>&nbsp;</div>\n<div>This position requires work beyond standard business hours, including weekends and holidays on a rotating schedule. While a typical work week may consist of Monday-Friday, 10:00 am to 7:00 pm or 11:00 am to 8:00 pm, there will be flexibility expected to accommodate operational needs. Rest assured, all work performed in accordance with this schedule will be compensated according to local legal frameworks, including overtime and holiday pay regulations. Hours of work: Working between 7:00 am - 10:00 pm on a regular basis Monday - Friday, and weekends on a rotating schedule, holidays depending on business needs.<strong style=\"font-size: 11pt;\"><br><br>**This position requires full-time in-office attendance for the first 3 months of employment to support onboarding and team integration. Following this initial period, the role transitions to a hybrid schedule, offering 3 days in our Mexico office and 2 days from the comfort of your home.**<br></strong></div>","descriptionBodyPlain":"Department Focus:\n \nThe Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.\n \nYour Impact:\n \nThe Frontline Support Specialist is the first point of contact for the majority of our customers, responsible for solving any technical or administrative issues efficiently and and accurately. This involves timely interaction with other teams, escalations to subject matter experts and dealing with external partners. This role is a full-time role offered fully remotely from the comfort of your home\n \n \nWork Arrangement:\n \nThis position requires work beyond standard business hours, including weekends and holidays on a rotating schedule. While a typical work week may consist of Monday-Friday, 10:00 am to 7:00 pm or 11:00 am to 8:00 pm, there will be flexibility expected to accommodate operational needs. Rest assured, all work performed in accordance with this schedule will be compensated according to local legal frameworks, including overtime and holiday pay regulations. Hours of work: Working between 7:00 am - 10:00 pm on a regular basis Monday - Friday, and weekends on a rotating schedule, holidays depending on business needs.\n\n**This position requires full-time in-office attendance for the first 3 months of employment to support onboarding and team integration. Following this initial period, the role transitions to a hybrid schedule, offering 3 days in our Mexico office and 2 days from the comfort of your home.**\n","hostedUrl":"https://jobs.lever.co/deliverect/830ff2bd-248a-4b50-9fdb-48210c0260ff","applyUrl":"https://jobs.lever.co/deliverect/830ff2bd-248a-4b50-9fdb-48210c0260ff/apply"},{"additionalPlain":"What We Look For in All Commercial Roles (EU Talent)\n\nWe look for candidates who are highly motivated, possess a competitive drive, and are results-oriented to exceed objectives. \n\nDemonstrated experience in the B2B SaaS and/or Food Tech sector is a huge plus.\n\nIf you have strong business development skills, commercial thinking, and an understanding of expansion paths (upsell/cross-sell), we'd love to hear from you! \n\nAre you great at building influential, long-term relationships with stakeholders at all levels, including C-Level and Director-level executives? If so, we think you could be great! \n\nYou'll need excellent negotiation and interpersonal skills, coupled with resilience and a proactive mentality and any experience with CRM tools (ideally HubSpot or Salesforce) for pipeline tracking, documentation, and forecasting is a strong advantage! \n\nReady to apply your expertise and ambition to the future of commerce?\n\n\nExpress your interest and share your CV today! \nPlease note: Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n\n\nJoin Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b><span style=\"font-size: 18px;\">What We Look For in All Commercial Roles (EU Talent)</span></b></div><div><br></div><div><span style=\"font-size: 16px;\">We look for candidates who are highly motivated, possess a competitive drive, and are results-oriented to exceed objectives.&nbsp;</span></div><div><br></div><div><span style=\"font-size: 16px;\">Demonstrated experience in the B2B SaaS and/or Food Tech sector is a huge plus.</span></div><div><br></div><div><span style=\"font-size: 16px;\">If you have strong business development skills, commercial thinking, and an understanding of expansion paths (upsell/cross-sell), we'd love to hear from you! </span></div><div><br></div><div><span style=\"font-size: 16px;\">Are you great at building influential, long-term relationships with stakeholders at all levels, including C-Level and Director-level executives? If so, we think you could be great! </span></div><div><br></div><div><span style=\"font-size: 16px;\">You'll need excellent negotiation and interpersonal skills, coupled with resilience and a proactive mentality and any experience with CRM tools (ideally HubSpot or Salesforce) for pipeline tracking, documentation, and forecasting is a strong advantage! </span></div><div><br></div><div><b style=\"font-size: 18px;\">Ready to apply your expertise and ambition to the future of commerce?</b></div><div><br></div><div><br></div><div><span style=\"font-size: 16px;\">Express your interest and share your CV today! </span></div><div><span style=\"font-size: 16px;\">Please note: Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><br></div><div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"General Opportunity Application","department":"General Opportunity Application","location":"London","team":"General Opportunity Application","allLocations":["London","Ghent, Flemish Region","Amersfoort","Berlin","Paris"]},"createdAt":1765184221755,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nExpression of Interest for European Sales & Account Management Roles\n\nAre you ready to shape the future of commerce in the Food Tech and SaaS industry? Deliverect is redefining how restaurants and retailers connect with their customers globally through our API-first platform. We're a rapidly scaling SaaS unicorn at the forefront of the order management industry, seeking agile, ambitious, and resourceful professionals to join our talent pool for future opportunities across Europe! \n\nWe are currently building a pipeline for future roles in our Sales (Account Executive) and Growth (Account Management) teams. Express your interest today!\n\n\nA Snapshot into our teams! \n\nThe Sales team is the driving force behind our growth, simplifying order management and shaping how businesses thrive. We focus on building consultative relationships, driving innovation, and transforming our customers' overall success. Primary Mission: To accelerate Deliverect's growth by acquiring key new restaurant, QSR, Grocery and retail customers,  expanding our market footprint.\n\nThe Growth team is a dedicated group of proactive professionals focused on empowering customers to achieve significant, long-term success. We serve as strategic partners, deeply understanding evolving business needs to maximize the platform's potential. Primary Mission: To own the post-sales relationship for a portfolio of customers, driving customer retention and Deliverect's overall revenue growth by maximizing ongoing value.\n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div><b><span style=\"font-size: 18px;\">Expression of Interest for European Sales &amp; Account Management Roles</span></b></div><div><br></div><div><span style=\"font-size: 16px;\">Are you ready to shape the future of commerce in the Food Tech and SaaS industry? Deliverect is redefining how restaurants and retailers connect with their customers globally through our API-first platform. We're a rapidly scaling SaaS unicorn at the forefront of the order management industry, seeking agile, ambitious, and resourceful professionals to join our talent pool for future opportunities across Europe!&nbsp;</span></div><div><br></div><div><span style=\"font-size: 16px;\">We are currently building a pipeline for future roles in our Sales (Account Executive) and Growth (Account Management) teams. Express your interest today!</span></div><div><br></div><div><br></div><div><b><span style=\"font-size: 18px;\">A Snapshot into our teams! </span></b></div><div><br></div><div><span style=\"font-size: 16px;\">The Sales team is the driving force behind our growth, simplifying order management and shaping how businesses thrive. We focus on building consultative relationships, driving innovation, and transforming our customers' overall success.&nbsp;Primary Mission: To accelerate Deliverect's growth by acquiring key new restaurant, QSR, Grocery and retail customers,  expanding our market footprint.</span></div><div><br></div><div><span style=\"font-size: 16px;\">The Growth team is a dedicated group of proactive professionals focused on empowering customers to achieve significant, long-term success. We serve as strategic partners, deeply understanding evolving business needs to maximize the platform's potential. Primary Mission: To own the post-sales relationship for a portfolio of customers, driving customer retention and Deliverect's overall revenue growth by maximizing ongoing value.</span></div>","id":"461804ef-567b-4dc0-a92b-93bc926f084c","lists":[{"text":"Day in the life as an Account Executive (Sales)","content":"<li>Managing the full sales cycle of commercial deals, from first contact to contract signature.&nbsp;</li><li>Building and maintaining a strong pipeline through proactive outreach (calls, emails, LinkedIn, face-to-face).&nbsp;</li><li>Conducting value-driven analyses to effectively demonstrate the Deliverect platform's benefits.&nbsp;</li><li>Handling objections and strategically closing deals to meet targets.&nbsp;</li><li>What You Bring: Typically, 3+ years of experience in a full sales cycle, new business acquisition role within Food Tech or SaaS, with proven ability to engage and influence C-Level executives.</li>"},{"text":"Day in the life as an Account Manager (Growth)","content":"<li>Owning the full lifecycle of contract renewals and identifying upsell/cross-sell opportunities to increase customer lifetime value.</li><li>Building deep, long-term partnerships through Strategic Account Management, including Quarterly Business Reviews (QBRs)</li><li>Acting as the main point of contact and internal advocate for customer needs.</li><li>What You Bring: Typically, 3-5 years of experience in Account Management or a commercial-focused role with a proven track record of managing and growing a book of business within B2B SaaS &amp; Food Tech. A great commercial acumen and deep understanding of SaaS business models is essential.</li>"}],"text":"Join our Talent Pool - Calling all Sales & Account Managers!","country":"GB","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div><b><span style=\"font-size: 18px;\">Expression of Interest for European Sales &amp; Account Management Roles</span></b></div><div><br></div><div><span style=\"font-size: 16px;\">Are you ready to shape the future of commerce in the Food Tech and SaaS industry? Deliverect is redefining how restaurants and retailers connect with their customers globally through our API-first platform. We're a rapidly scaling SaaS unicorn at the forefront of the order management industry, seeking agile, ambitious, and resourceful professionals to join our talent pool for future opportunities across Europe!&nbsp;</span></div><div><br></div><div><span style=\"font-size: 16px;\">We are currently building a pipeline for future roles in our Sales (Account Executive) and Growth (Account Management) teams. Express your interest today!</span></div><div><br></div><div><br></div><div><b><span style=\"font-size: 18px;\">A Snapshot into our teams! </span></b></div><div><br></div><div><span style=\"font-size: 16px;\">The Sales team is the driving force behind our growth, simplifying order management and shaping how businesses thrive. We focus on building consultative relationships, driving innovation, and transforming our customers' overall success.&nbsp;Primary Mission: To accelerate Deliverect's growth by acquiring key new restaurant, QSR, Grocery and retail customers,  expanding our market footprint.</span></div><div><br></div><div><span style=\"font-size: 16px;\">The Growth team is a dedicated group of proactive professionals focused on empowering customers to achieve significant, long-term success. We serve as strategic partners, deeply understanding evolving business needs to maximize the platform's potential. Primary Mission: To own the post-sales relationship for a portfolio of customers, driving customer retention and Deliverect's overall revenue growth by maximizing ongoing value.</span></div>","descriptionBodyPlain":"Expression of Interest for European Sales & Account Management Roles\n\nAre you ready to shape the future of commerce in the Food Tech and SaaS industry? Deliverect is redefining how restaurants and retailers connect with their customers globally through our API-first platform. We're a rapidly scaling SaaS unicorn at the forefront of the order management industry, seeking agile, ambitious, and resourceful professionals to join our talent pool for future opportunities across Europe! \n\nWe are currently building a pipeline for future roles in our Sales (Account Executive) and Growth (Account Management) teams. Express your interest today!\n\n\nA Snapshot into our teams! \n\nThe Sales team is the driving force behind our growth, simplifying order management and shaping how businesses thrive. We focus on building consultative relationships, driving innovation, and transforming our customers' overall success. Primary Mission: To accelerate Deliverect's growth by acquiring key new restaurant, QSR, Grocery and retail customers,  expanding our market footprint.\n\nThe Growth team is a dedicated group of proactive professionals focused on empowering customers to achieve significant, long-term success. We serve as strategic partners, deeply understanding evolving business needs to maximize the platform's potential. Primary Mission: To own the post-sales relationship for a portfolio of customers, driving customer retention and Deliverect's overall revenue growth by maximizing ongoing value.\n","hostedUrl":"https://jobs.lever.co/deliverect/461804ef-567b-4dc0-a92b-93bc926f084c","applyUrl":"https://jobs.lever.co/deliverect/461804ef-567b-4dc0-a92b-93bc926f084c/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Full-time Permanent","department":"Sales","location":"Toronto","team":"Mid Market Sales","allLocations":["Toronto"]},"createdAt":1693389523499,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nDepartment Focus:\n \nThe Sales team at Deliverect is the driving force behind our growth, dedicated to delivering exceptional value and providing best-in-class digital ordering solutions for our customers. More than just transactions, we focus on building lasting, consultative relationships, driving innovation, and empowering businesses to thrive. Our team of innovators and champions of excellence makes life easier for our customers, redefining order management and fuelling Deliverect's continued success through transformative interactions.\n \nYour Impact:\n \nAs a Mid-Market Account Executive at Deliverect, you will play a pivotal role in driving our growth and success within a key and rapidly expanding segment of the North American market. You will act as a trusted advisor to mid-sized restaurant chains, helping them navigate operational complexities and achieve significant growth through our innovative digital ordering solutions. Your expertise in understanding customer needs and crafting tailored solutions will be instrumental in generating opportunities and closing new, high-value accounts.\n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div><strong style=\"font-size: 14pt;\">Department Focus:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">The Sales team at Deliverect is the driving force behind our growth, dedicated to delivering exceptional value and providing best-in-class digital ordering solutions for our customers. More than just transactions, we focus on building lasting, consultative relationships, driving innovation, and empowering businesses to thrive. Our team of innovators and champions of excellence makes life easier for our customers, redefining order management and fuelling Deliverect's continued success through transformative interactions.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 14pt;\">Your Impact:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">As a Mid-Market Account Executive at Deliverect, you will play a pivotal role in driving our growth and success within a key and rapidly expanding segment of the North American market. You will act as a trusted advisor to mid-sized restaurant chains, helping them navigate operational complexities and achieve significant growth through our innovative digital ordering solutions. Your expertise in understanding customer needs and crafting tailored solutions will be instrumental in generating opportunities and closing new, high-value accounts.</span></div>","id":"26b86f8b-b84f-4369-88f7-e0b8d3621fc0","lists":[{"text":"Important Information:","content":"<div>Fluency in English is required, with strong written and verbal communication skills being essential.<br>This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Toronto office once a month<br>The <strong>expected OTE </strong>for this role is between $130,000 CAD and $190,000 CAD&nbsp;&nbsp;<br>This position is for an existing vacancy.&nbsp;</div>"},{"text":"What you will do:","content":"<div>\n\n<li>Sign up your market's most important Mid-Market restaurants onto the Deliverect platform by managing the full sales cycle of commercial deals from first contact to contract signature.</li>\n<li>Engage with prospective customers via calls, emails, LinkedIn outreach, and face-to-face visits to build and maintain a strong sales pipeline.</li>\n<li>Build a consistent pipeline of opportunities and diligently convert them into successful deals.</li>\n<li>Conduct current state versus future state analyses to identify prospect needs and effectively demonstrate Deliverect's value.</li>\n<li>Handle objections with resilience and strategic thinking throughout the sales cycle to maximize closing probability.</li>\n<li>Work closely with the Partnerships team to channel their leads through your sales funnel and bring them to activation readiness.</li>\n<li>Perform a smooth handover of newly signed clients to the Implementation Consultants team to ensure successful onboarding.</li>\n<li>Consistently apply our CRM processes to ensure clear communication, accurate forecasting, and effective pipeline management.</li>\n\n</div>"},{"text":"What you will Bring: ","content":"\n<li>3+ years of experience in B2B SaaS with a proven track record of exceeding sales targets. Preferably experienced working with mid-market or enterprise merchants in the restaurant sector.</li>\n<li>Demonstrable experience with a predominantly outbound sales model, successfully selling complex solutions to C-suite and other key decision-makers.</li>\n<li>A fast learner, with a strong technical inclination - comfortable diving into the world of restaurant digital ordering, APIs, custom integrations, and uses deep product knowledge as a key tool for securing business.</li>\n<li>Excellent communication and interpersonal skills. A good listener who also has the ability to articulate complex ideas clearly and concisely</li>\n<li>The ability to thrive in a fast-paced, competitive, and collaborative environment, demonstrating high motivation, independence, and a commitment to teamwork.</li>\n<li>A bachelor's degree in a relevant field or equivalent work experience.</li>\n<li>Fluency in English is required, with strong written and verbal communication skills being essential. Fluency in French is a plus.</li>\n"}],"text":"Mid Market Account Executive","country":"CA","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div><strong style=\"font-size: 14pt;\">Department Focus:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">The Sales team at Deliverect is the driving force behind our growth, dedicated to delivering exceptional value and providing best-in-class digital ordering solutions for our customers. More than just transactions, we focus on building lasting, consultative relationships, driving innovation, and empowering businesses to thrive. Our team of innovators and champions of excellence makes life easier for our customers, redefining order management and fuelling Deliverect's continued success through transformative interactions.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 14pt;\">Your Impact:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">As a Mid-Market Account Executive at Deliverect, you will play a pivotal role in driving our growth and success within a key and rapidly expanding segment of the North American market. You will act as a trusted advisor to mid-sized restaurant chains, helping them navigate operational complexities and achieve significant growth through our innovative digital ordering solutions. Your expertise in understanding customer needs and crafting tailored solutions will be instrumental in generating opportunities and closing new, high-value accounts.</span></div>","descriptionBodyPlain":"Department Focus:\n \nThe Sales team at Deliverect is the driving force behind our growth, dedicated to delivering exceptional value and providing best-in-class digital ordering solutions for our customers. More than just transactions, we focus on building lasting, consultative relationships, driving innovation, and empowering businesses to thrive. Our team of innovators and champions of excellence makes life easier for our customers, redefining order management and fuelling Deliverect's continued success through transformative interactions.\n \nYour Impact:\n \nAs a Mid-Market Account Executive at Deliverect, you will play a pivotal role in driving our growth and success within a key and rapidly expanding segment of the North American market. You will act as a trusted advisor to mid-sized restaurant chains, helping them navigate operational complexities and achieve significant growth through our innovative digital ordering solutions. Your expertise in understanding customer needs and crafting tailored solutions will be instrumental in generating opportunities and closing new, high-value accounts.\n","hostedUrl":"https://jobs.lever.co/deliverect/26b86f8b-b84f-4369-88f7-e0b8d3621fc0","applyUrl":"https://jobs.lever.co/deliverect/26b86f8b-b84f-4369-88f7-e0b8d3621fc0/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Full-time Permanent","department":"Sales","location":"Dubai","team":"Mid Market Sales","allLocations":["Dubai"]},"createdAt":1778140298578,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nDepartment Focus:\nMeet Deliverect's Sales team—the driving force behind our growth and commitment to delivering exceptional value. We're on the front lines, simplifying order management and shaping how businesses thrive. Our mission is to build consultative relationships and drive innovation, transforming not just how our customers operate, but their overall success. \nJoin a team of innovators and champions of excellence dedicated to making a tangible difference for every client. Welcome to a team where every interaction is a step towards not just closing a sale but opening a door to transformative relationships.\nYour Impact:\nAs a Mid-Market Account Executive on our dynamic UAE Sales team, you will play a pivotal role in accelerating Deliverect's growth by acquiring key mid-market restaurant clients and expanding our footprint in the region. Your primary focus will be on signing up the UAE's most important mid-market restaurants, directly contributing to our market leadership and the team's objectives over the next 6-12 months. This is an exciting opportunity to make a tangible impact, build influential relationships with key stakeholders, and drive our mission forward in a rapidly evolving market\n \nThis is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Dubai office and 1 day from the comfort of your home.\n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div>\n<h3 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Department Focus:</span></strong></h3>\n<span style=\"font-size: 10pt; font-family: Arial, sans-serif;\">Meet Deliverect's Sales team—the driving force behind our growth and commitment to delivering exceptional value. We're on the front lines, simplifying order management and shaping how businesses thrive. Our mission is to build consultative relationships and drive innovation, transforming not just how our customers operate, but their overall success.&nbsp;</span><br><span style=\"font-size: 10pt; font-family: Arial, sans-serif;\">Join a team of innovators and champions of excellence dedicated to making a tangible difference for every client. Welcome to a team where every interaction is a step towards not just closing a sale but opening a door to transformative relationships.</span></div>\n<div>\n<h3 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Your Impact:</span></strong></h3>\n<span style=\"font-size: 10pt; font-family: Arial, sans-serif;\">As a Mid-Market Account Executive on our dynamic UAE Sales team, you will play a pivotal role in accelerating Deliverect's growth by acquiring key mid-market restaurant clients and expanding our footprint in the region. Your primary focus will be on signing up the UAE's most important mid-market restaurants, directly contributing to our market leadership and the team's objectives over the next 6-12 months. This is an exciting opportunity to make a tangible impact, build influential relationships with key stakeholders, and drive our mission forward in a rapidly evolving market</span></div>\n<div>&nbsp;</div>\n<div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt; font-family: 'Proxima Nova', sans-serif;\">This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Dubai office and 1 day from the comfort of your home.</span></strong></p>\n</div>","id":"c092e392-3aab-4bb8-9b4d-abae4c3f31c7","lists":[{"text":"What you will do:","content":"\n<li>\n<p>Sign up your market's most important Mid-Market restaurants onto the Deliverect platform by managing the full sales cycle of commercial deals from first contact to contract signature.</p>\n</li>\n<li>\n<p>Engage with prospective customers via calls, emails, LinkedIn outreach, and face-to-face visits to build and maintain a strong sales pipeline.</p>\n</li>\n<li>\n<p>Build a consistent pipeline of opportunities and diligently convert them into successful deals.</p>\n</li>\n<li>\n<p>Conduct current state versus future state analyses to identify prospect needs and effectively demonstrate Deliverect's value.</p>\n</li>\n<li>\n<p>Handle objections with resilience and strategic thinking throughout the sales cycle to maximize closing probability.</p>\n</li>\n<li>\n<p>Work closely with the Partnerships team to channel their leads through your sales funnel and bring them to activation readiness.</p>\n</li>\n<li>\n<p>Perform a smooth handover of newly signed clients to the Implementation Consultants team to ensure successful onboarding.</p>\n</li>\n<li>\n<p>Consistently apply our CRM processes to ensure clear communication, accurate forecasting, and effective pipeline management.</p>\n</li>\n"},{"text":"What You Will Bring:","content":"\n<li>Fluency in English is essential.&nbsp;</li>\n<li>\n<p>At least 3 years of experience in a full sales cycle, new business acquisition role within the F&amp;B sector.</p>\n</li>\n<li>\n<p>Demonstrated experience in stakeholder management, with a proven ability to effectively engage, influence, and build relationships with C-Level and Director-level executives.</p>\n</li>\n<li>\n<p>Highly proactive in identifying and pursuing new business opportunities, with strong business development acumen, a competitive drive, and a results-oriented approach to achieving targets and overcoming challenges.</p>\n</li>\n<li>\n<p>Excellent communication, negotiation, and interpersonal skills, coupled with resilience and a proactive outbound mentality.</p>\n</li>\n<li>\n<p>A curious and ambitious nature, with a strong willingness to learn, adapt, and aspire to grow within an organization.</p>\n</li>\n<li>\n<p>Strong problem-solving skills, with the ability to think creatively and navigate challenges effectively.</p>\n</li>\n<li>\n<p>High motivation, seeking a formative opportunity with the drive and energy to exceed objectives without being deterred by potential setbacks.</p>\n</li>\n"},{"text":"Nice To Have:","content":"<div>\n\n<li>\n<p>Background or experience in the F&amp;B industry, particularly with POS systems or online ordering platforms, is a significant advantage.</p>\n</li>\n<li>\n<p>An existing network of customers and relationships within the F&amp;B or tech industry in the UAE is a plus.</p>\n</li>\n<li>\n<p>Native proficiency in Arabic</p>\n</li>\n\n</div>"}],"text":"Mid Market Account Executive","country":"AE","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div>\n<h3 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Department Focus:</span></strong></h3>\n<span style=\"font-size: 10pt; font-family: Arial, sans-serif;\">Meet Deliverect's Sales team&mdash;the driving force behind our growth and commitment to delivering exceptional value. We're on the front lines, simplifying order management and shaping how businesses thrive. Our mission is to build consultative relationships and drive innovation, transforming not just how our customers operate, but their overall success.&nbsp;</span><br><span style=\"font-size: 10pt; font-family: Arial, sans-serif;\">Join a team of innovators and champions of excellence dedicated to making a tangible difference for every client. Welcome to a team where every interaction is a step towards not just closing a sale but opening a door to transformative relationships.</span></div>\n<div>\n<h3 style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: #6aa84f;\">Your Impact:</span></strong></h3>\n<span style=\"font-size: 10pt; font-family: Arial, sans-serif;\">As a Mid-Market Account Executive on our dynamic UAE Sales team, you will play a pivotal role in accelerating Deliverect's growth by acquiring key mid-market restaurant clients and expanding our footprint in the region. Your primary focus will be on signing up the UAE's most important mid-market restaurants, directly contributing to our market leadership and the team's objectives over the next 6-12 months. This is an exciting opportunity to make a tangible impact, build influential relationships with key stakeholders, and drive our mission forward in a rapidly evolving market</span></div>\n<div>&nbsp;</div>\n<div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt; font-family: 'Proxima Nova', sans-serif;\">This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Dubai office and 1 day from the comfort of your home.</span></strong></p>\n</div>","descriptionBodyPlain":"Department Focus:\nMeet Deliverect's Sales team—the driving force behind our growth and commitment to delivering exceptional value. We're on the front lines, simplifying order management and shaping how businesses thrive. Our mission is to build consultative relationships and drive innovation, transforming not just how our customers operate, but their overall success. \nJoin a team of innovators and champions of excellence dedicated to making a tangible difference for every client. Welcome to a team where every interaction is a step towards not just closing a sale but opening a door to transformative relationships.\nYour Impact:\nAs a Mid-Market Account Executive on our dynamic UAE Sales team, you will play a pivotal role in accelerating Deliverect's growth by acquiring key mid-market restaurant clients and expanding our footprint in the region. Your primary focus will be on signing up the UAE's most important mid-market restaurants, directly contributing to our market leadership and the team's objectives over the next 6-12 months. This is an exciting opportunity to make a tangible impact, build influential relationships with key stakeholders, and drive our mission forward in a rapidly evolving market\n \nThis is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Dubai office and 1 day from the comfort of your home.\n","hostedUrl":"https://jobs.lever.co/deliverect/c092e392-3aab-4bb8-9b4d-abae4c3f31c7","applyUrl":"https://jobs.lever.co/deliverect/c092e392-3aab-4bb8-9b4d-abae4c3f31c7/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Early Careers Internship Contract","department":"Product","location":"Amersfoort","team":"PM (PM01)","allLocations":["Amersfoort"]},"createdAt":1777475605398,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nDepartment Focus:The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.\n \nYour Impact:\nAs a Product Ops & Engineering Intern at Deliverect, you will design and build an AI-augmented internal platform that automates the operational backbone of our Product team—capturing decisions, syncing Productboard and Jira, generating documentation, orchestrating cross-team launch communications, and deploying AI agents that act inside Productboard on behalf of PMs. We are looking for ambitious MBO or HBO students, available for at least 3 months, who are ready to hit the ground running, apply their technical skills to real-world challenges, and gain hands-on experience in an AI-native development culture. This internship requires you to be present at our Amersfoort office a minimum of 4 days per week to support learning through close collaboration.\n\nThis internship requires you to be present at our Amersfoort office a minimum of 4 days per week. We believe in learning through close collaboration, and in-person presence is an essential part of the internship experience.\n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div>\n<p data-path-to-node=\"5\" id=\"p-rc_eb58b2a11ff67499-20\"><span data-path-to-node=\"5,0\"><strong data-path-to-node=\"5,0\" data-index-in-node=\"0\">Department Focus:</strong> </span><span data-path-to-node=\"5,2\">The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace</span><span data-path-to-node=\"5,3\"><sup data-turn-source-index=\"4\"></sup></span><span data-path-to-node=\"5,4\">. </span><span data-path-to-node=\"5,6\">Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services</span><span data-path-to-node=\"5,7\"><sup data-turn-source-index=\"5\"></sup></span><span data-path-to-node=\"5,8\">. </span><span data-path-to-node=\"5,10\">We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide</span><span data-path-to-node=\"5,11\"><sup data-turn-source-index=\"6\"></sup></span><span data-path-to-node=\"5,12\">. </span><span data-path-to-node=\"5,14\">In our department, innovation is not just a concept; it's the driving force behind everything we do</span><span data-path-to-node=\"5,15\"><sup data-turn-source-index=\"7\"></sup></span><span data-path-to-node=\"5,16\">.</span><button aria-label=\"View source details. Opens side panel.\"></button></p>\n\n<p>&nbsp;</p>\n<p data-path-to-node=\"6\"><strong data-path-to-node=\"6\" data-index-in-node=\"0\">Your Impact:</strong></p>\n<p data-path-to-node=\"6\">As a Product Ops &amp; Engineering Intern at Deliverect, you will design and build an AI-augmented internal platform that automates the operational backbone of our Product team—capturing decisions, syncing Productboard and Jira, generating documentation, orchestrating cross-team launch communications, and deploying AI agents that act inside Productboard on behalf of PMs. We are looking for ambitious MBO or HBO students, available for at least 3 months, who are ready to hit the ground running, apply their technical skills to real-world challenges, and gain hands-on experience in an AI-native development culture. This internship requires you to be present at our Amersfoort office a minimum of 4 days per week to support learning through close collaboration.<br><br><strong><span style=\"font-size: 11pt;\">This internship requires you to be present at our Amersfoort office a minimum of 4 days per week. We believe in learning through close collaboration, and in-person presence is an essential part of the internship experience</span></strong><span style=\"font-size: 11pt;\">.</span></p>\n</div>","id":"3d13baec-7dd9-4632-a599-916dcb04547c","lists":[{"text":"What you will do: ","content":"<div>\n\n<li>\n<p data-path-to-node=\"8,0,0\">Own the technical implementation of ProdOps Hub end-to-end: design, build, deploy, and iterate.</p>\n</li>\n<li>\n<p data-path-to-node=\"8,1,0\">Integrate with Productboard, Jira, Confluence, and Slack via their APIs and webhooks.</p>\n</li>\n<li>\n<p data-path-to-node=\"8,2,0\">Design and ship LLM-powered features, including prompt engineering, retrieval-augmented generation, and evals.</p>\n</li>\n<li>\n<p data-path-to-node=\"8,3,0\">Build AI agents with tool-use that take actions in Productboard, gated behind human approval flows and full audit logging.</p>\n</li>\n<li>\n<p data-path-to-node=\"8,4,0\">Work directly with PMs as design partners by shadowing them, prototyping with them, and shipping features to them.</p>\n</li>\n<li>\n<p data-path-to-node=\"8,5,0\">Document code, architecture, and runbooks thoroughly.</p>\n</li>\n<li>\n<p data-path-to-node=\"8,6,0\">Demo progress weekly to Product Ops and biweekly to product leadership.</p>\n</li>\n\n</div>"},{"text":"What you will bring: ","content":"<div>\n\n<li>\n<p data-path-to-node=\"10,0,0\">Current enrollment in an MBO or HBO programme in software engineering, computer science, or a related technical field.</p>\n</li>\n<li>\n<p data-path-to-node=\"10,1,0\">Availability for a minimum of 3 months for an internship or stage placement.</p>\n</li>\n<li>\n<p data-path-to-node=\"10,2,0\">An ambitious, curious mindset with an eagerness to learn, thrive in fast-paced environments, and absorb new information quickly.</p>\n</li>\n<li>\n<p data-path-to-node=\"10,3,0\">Working knowledge of Python or Node.js/TypeScript, plus REST APIs and webhooks.</p>\n</li>\n<li>\n<p data-path-to-node=\"10,4,0\">Comfort with at least one cloud platform (AWS/GCP/Azure) and basic CI/CD.</p>\n</li>\n<li>\n<p data-path-to-node=\"10,5,0\">Hands-on experience with LLM APIs (OpenAI, Anthropic, or similar)—prompt design, function calling/tool-use, and structured outputs.</p>\n</li>\n<li>\n<p data-path-to-node=\"10,6,0\">Experience with Git, code review hygiene, and an ability to write clear technical documentation.</p>\n</li>\n<li>\n<p data-path-to-node=\"10,7,0\">A pragmatic mindset that prioritizes shipping a functional prototype.</p>\n</li>\n<li>\n<p data-path-to-node=\"10,8,0\">Fluency in English, which is our internal working language across all teams, communication, and documentation.</p>\n</li>\n\n</div>"},{"text":"What You'll Gain by Joining Us:","content":"<div>\n\n<li>Invest in Your Growth: We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. &nbsp;</li>\n<li><br>Solve Meaningful Challenges: Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. &nbsp;</li>\n<li><br>Drive Innovation: Immerse yourself in a culture where innovation isn't just a buzzword; our weekly releases and new features ensure you're always working on cutting-edge solutions. &nbsp;</li>\n<li><br>Collaborate with a Global Team: Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. &nbsp;</li>\n<li><br>Be Part of a Unicorn: Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</li>\n\n</div>"}],"text":"Product Operations Intern","country":"NL","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div>\n<p id=\"p-rc_eb58b2a11ff67499-20\" data-path-to-node=\"5\"><span data-path-to-node=\"5,0\"><strong data-index-in-node=\"0\" data-path-to-node=\"5,0\">Department Focus:</strong> </span><span data-path-to-node=\"5,2\">The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace</span><span data-path-to-node=\"5,3\"><sup data-turn-source-index=\"4\"><!----></sup></span><span data-path-to-node=\"5,4\">. </span><span data-path-to-node=\"5,6\">Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services</span><span data-path-to-node=\"5,7\"><sup data-turn-source-index=\"5\"><!----></sup></span><span data-path-to-node=\"5,8\">. </span><span data-path-to-node=\"5,10\">We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide</span><span data-path-to-node=\"5,11\"><sup data-turn-source-index=\"6\"><!----></sup></span><span data-path-to-node=\"5,12\">. </span><span data-path-to-node=\"5,14\">In our department, innovation is not just a concept; it's the driving force behind everything we do</span><span data-path-to-node=\"5,15\"><sup data-turn-source-index=\"7\"><!----></sup></span><span data-path-to-node=\"5,16\">.</span><button aria-label=\"View source details. Opens side panel.\"><!----><!----><!----><!----><!----><!----></button><!----><!----><!----><!----></p>\n<!----><!----><!----><!----><!----><!----><!----><!---->\n<p>&nbsp;</p>\n<p data-path-to-node=\"6\"><strong data-index-in-node=\"0\" data-path-to-node=\"6\">Your Impact:</strong></p>\n<p data-path-to-node=\"6\">As a Product Ops &amp; Engineering Intern at Deliverect, you will design and build an AI-augmented internal platform that automates the operational backbone of our Product team&mdash;capturing decisions, syncing Productboard and Jira, generating documentation, orchestrating cross-team launch communications, and deploying AI agents that act inside Productboard on behalf of PMs. We are looking for ambitious MBO or HBO students, available for at least 3 months, who are ready to hit the ground running, apply their technical skills to real-world challenges, and gain hands-on experience in an AI-native development culture. This internship requires you to be present at our Amersfoort office a minimum of 4 days per week to support learning through close collaboration.<br><br><strong><span style=\"font-size: 11pt;\">This internship requires you to be present at our Amersfoort office a minimum of 4 days per week. We believe in learning through close collaboration, and in-person presence is an essential part of the internship experience</span></strong><span style=\"font-size: 11pt;\">.</span></p>\n</div>","descriptionBodyPlain":"Department Focus:The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.\n \nYour Impact:\nAs a Product Ops & Engineering Intern at Deliverect, you will design and build an AI-augmented internal platform that automates the operational backbone of our Product team—capturing decisions, syncing Productboard and Jira, generating documentation, orchestrating cross-team launch communications, and deploying AI agents that act inside Productboard on behalf of PMs. We are looking for ambitious MBO or HBO students, available for at least 3 months, who are ready to hit the ground running, apply their technical skills to real-world challenges, and gain hands-on experience in an AI-native development culture. This internship requires you to be present at our Amersfoort office a minimum of 4 days per week to support learning through close collaboration.\n\nThis internship requires you to be present at our Amersfoort office a minimum of 4 days per week. We believe in learning through close collaboration, and in-person presence is an essential part of the internship experience.\n","hostedUrl":"https://jobs.lever.co/deliverect/3d13baec-7dd9-4632-a599-916dcb04547c","applyUrl":"https://jobs.lever.co/deliverect/3d13baec-7dd9-4632-a599-916dcb04547c/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Full-time Permanent","department":"Partnerships","location":"Toronto","team":"Partnerships (PA01)","allLocations":["Toronto","Atlanta","Chicago","Columbus","Cincinnati","Nashville"]},"createdAt":1777575119282,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nYour Impact\nAs a Partner Manager at Deliverect, you will be at the forefront of expanding and strengthening our partner ecosystem, playing a critical role in driving the company’s growth. You will build and nurture strategic relationships with key partners, ensuring they are aligned with Deliverect’s vision and delivering value for both parties. Your efforts will directly contribute to Deliverect’s market presence, revenue growth, and brand reputation, helping to solidify our position as a leader in the B2B SaaS space for the food and beverage industry. This is an exciting opportunity to make a significant impact in a rapidly scaling global company.\nKey Highlights\n**Strategic Partnership Development: Identify, cultivate, and manage relationships with strategic referral and integration partners to drive mutual growth and success. Own the sourcing process for new Enterprise grade integration partners to further strengthen our integration capabilities. \n**Revenue Growth: Lead partnership initiatives that directly contribute to Deliverect’s revenue, leveraging co-marketing and joint sales efforts. Own a quarterly target based on deal sourcing from our Enterprise Partnerships. Work hand in hand with our sales team to source and support new deals. \n**Partner Enablement: Design and execute partner onboarding and training programs to ensure that partners are fully equipped to promote and sell Deliverect’s platform.\n**Cross-Departmental Collaboration: Work closely with internal teams, including Sales, Marketing, and Product, to align partner initiatives with Deliverect’s overall business objectives. Work to determine our integration priorities and hold accountability for development timelines. \n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div>\n<p><strong>Your Impact</strong></p>\n<p>As a Partner Manager at Deliverect, you will be at the forefront of expanding and strengthening our partner ecosystem, playing a critical role in driving the company’s growth. You will build and nurture strategic relationships with key partners, ensuring they are aligned with Deliverect’s vision and delivering value for both parties. Your efforts will directly contribute to Deliverect’s market presence, revenue growth, and brand reputation, helping to solidify our position as a leader in the B2B SaaS space for the food and beverage industry. This is an exciting opportunity to make a significant impact in a rapidly scaling global company.</p>\n<p><strong>Key Highlights</strong></p>\n<p><strong>**Strategic Partnership Development:</strong> Identify, cultivate, and manage relationships with strategic referral and integration partners to drive mutual growth and success. Own the sourcing process for new Enterprise grade integration partners to further strengthen our integration capabilities.&nbsp;</p>\n<p><strong>**Revenue Growth:</strong> Lead partnership initiatives that directly contribute to Deliverect’s revenue, leveraging co-marketing and joint sales efforts. Own a quarterly target based on deal sourcing from our Enterprise Partnerships. Work hand in hand with our sales team to source and support new deals.&nbsp;</p>\n<p><strong>**Partner Enablement:</strong> Design and execute partner onboarding and training programs to ensure that partners are fully equipped to promote and sell Deliverect’s platform.</p>\n<strong>**Cross-Departmental Collaboration:</strong> Work closely with internal teams, including Sales, Marketing, and Product, to align partner initiatives with Deliverect’s overall business objectives. Work to determine our integration priorities and hold accountability for development timelines.&nbsp;</div>","id":"8020c494-17c4-46c3-969d-c424a4b076d2","lists":[{"text":"Additional Information:","content":"<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Fluency in English is required, with strong written and verbal communication skills being essential.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Work Location: </span><span style=\"font-size: 11pt;\">This is a full-time, hybrid role with a flexible work schedule, offering 3 days&nbsp; in our Toronto office once a month</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Compensation: The expected annual OTE for this role in Toronto is between CAD 126,000 - and CAD 161,000&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Compensation: The expected annual OTE for this role in USA is between $150,500 - $190,000</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Vacancy Status:&nbsp;</span><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">This position is for an existing vacancy.&nbsp;</span></p>\n</li>\n</ul>"},{"text":"What you will do:","content":"\n<li>Conduct research to identify potential partners that align with Deliverect’s target market. Develop and implement outreach strategies to build strong, long-term partnerships that drive mutual success.</li>\n<li>Nurture existing partner relationships by providing continuous support, sharing product updates, and aligning on shared goals.</li>\n<li>Regularly engage with partners to keep them informed and motivated.</li>\n<li>Lead the negotiation and finalisation of partnership agreements, ensuring that terms are favorable and that both parties understand their roles and responsibilities.</li>\n<li>Develop and deliver comprehensive onboarding programs for new partners, ensuring they have the knowledge and tools to succeed.</li>\n<li>Collaborate with internal teams to create training materials and conduct regular training sessions.</li>\n<li>Collaborate with partners on co-marketing campaigns and joint sales efforts to drive revenue growth.</li>\n<li>Monitor the performance of these campaigns, analyze key metrics, and recommend improvements to enhance results.</li>\n<li>Work closely with the Developer Relations and Product teams to ensure that partner integrations are seamless and meet technical requirements.</li>\n<li>Provide feedback to the product team to influence future development based on partner needs.</li>\n<li>Prioritise integrations based on internal demand and strategic priorities.&nbsp;</li>\n<li>Regularly analyse partner performance data, using tools like Salesforce and Looker to monitor revenue contributions, engagement levels, and satisfaction.&nbsp;</li>\n<li>Prepare and present performance reports to internal stakeholders, highlighting opportunities for growth and improvement.</li>\n"},{"text":"What you will bring:","content":"\n<li>4+ years of experience in B2B sales, partnerships, or business development, ideally within the SaaS technology sector.</li>\n<li>Extensive experience with the food &amp; beverage industry or related partner networks (e.g., POS providers) is a must.</li>\n<li>Proven ability to build and maintain strong relationships with partners, demonstrating excellent communication, negotiation, and networking skills.</li>\n<li>A solid understanding of ERP software, REST API integrations, and technical partner enablement. Ability to communicate technical requirements and collaborate with Developer Relations teams.</li>\n<li>Experience managing complex partner onboarding programs and co-marketing initiatives, with a focus on execution and results.</li>\n<li>Proficiency in tracking and analyzing partner performance data to provide actionable insights and optimize partnership strategies.</li>\n<li>Experience working cross-functionally with Sales, Marketing, and Product teams to ensure seamless partner enablement and support.</li>\n"}],"text":"Senior Enterprise Partnership Manager","country":"CA","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div>\n<p><strong>Your Impact</strong></p>\n<p>As a Partner Manager at Deliverect, you will be at the forefront of expanding and strengthening our partner ecosystem, playing a critical role in driving the company&rsquo;s growth. You will build and nurture strategic relationships with key partners, ensuring they are aligned with Deliverect&rsquo;s vision and delivering value for both parties. Your efforts will directly contribute to Deliverect&rsquo;s market presence, revenue growth, and brand reputation, helping to solidify our position as a leader in the B2B SaaS space for the food and beverage industry. This is an exciting opportunity to make a significant impact in a rapidly scaling global company.</p>\n<p><strong>Key Highlights</strong></p>\n<p><strong>**Strategic Partnership Development:</strong> Identify, cultivate, and manage relationships with strategic referral and integration partners to drive mutual growth and success. Own the sourcing process for new Enterprise grade integration partners to further strengthen our integration capabilities.&nbsp;</p>\n<p><strong>**Revenue Growth:</strong> Lead partnership initiatives that directly contribute to Deliverect&rsquo;s revenue, leveraging co-marketing and joint sales efforts. Own a quarterly target based on deal sourcing from our Enterprise Partnerships. Work hand in hand with our sales team to source and support new deals.&nbsp;</p>\n<p><strong>**Partner Enablement:</strong> Design and execute partner onboarding and training programs to ensure that partners are fully equipped to promote and sell Deliverect&rsquo;s platform.</p>\n<strong>**Cross-Departmental Collaboration:</strong> Work closely with internal teams, including Sales, Marketing, and Product, to align partner initiatives with Deliverect&rsquo;s overall business objectives. Work to determine our integration priorities and hold accountability for development timelines.&nbsp;</div>","descriptionBodyPlain":"Your Impact\nAs a Partner Manager at Deliverect, you will be at the forefront of expanding and strengthening our partner ecosystem, playing a critical role in driving the company’s growth. You will build and nurture strategic relationships with key partners, ensuring they are aligned with Deliverect’s vision and delivering value for both parties. Your efforts will directly contribute to Deliverect’s market presence, revenue growth, and brand reputation, helping to solidify our position as a leader in the B2B SaaS space for the food and beverage industry. This is an exciting opportunity to make a significant impact in a rapidly scaling global company.\nKey Highlights\n**Strategic Partnership Development: Identify, cultivate, and manage relationships with strategic referral and integration partners to drive mutual growth and success. Own the sourcing process for new Enterprise grade integration partners to further strengthen our integration capabilities. \n**Revenue Growth: Lead partnership initiatives that directly contribute to Deliverect’s revenue, leveraging co-marketing and joint sales efforts. Own a quarterly target based on deal sourcing from our Enterprise Partnerships. Work hand in hand with our sales team to source and support new deals. \n**Partner Enablement: Design and execute partner onboarding and training programs to ensure that partners are fully equipped to promote and sell Deliverect’s platform.\n**Cross-Departmental Collaboration: Work closely with internal teams, including Sales, Marketing, and Product, to align partner initiatives with Deliverect’s overall business objectives. Work to determine our integration priorities and hold accountability for development timelines. \n","hostedUrl":"https://jobs.lever.co/deliverect/8020c494-17c4-46c3-969d-c424a4b076d2","applyUrl":"https://jobs.lever.co/deliverect/8020c494-17c4-46c3-969d-c424a4b076d2/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Full-time Permanent","department":"Partnerships","location":"Toronto","team":"Partnerships (PA01)","allLocations":["Toronto","Atlanta","Nashville","Cincinnati","Columbus"]},"createdAt":1777574134266,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\n \nDepartment Focus:\n \n The Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem. By meticulously aligning partnership strategies with Deliverect's overarching business goals, we champion transparent and open communication throughout the entire relationship lifecycle, fostering a climate of trust and collaboration. Committed to continuous innovation and growth, we architect collaborations that redefine success within the Deliverect universe.\n \nYour Impact:\n \nAs a Senior Partner Manager at Deliverect, you will be at the forefront of expanding and strengthening our partner ecosystem, playing a critical role in driving the company’s growth. You will build and nurture strategic relationships with key partners, ensuring they are aligned with Deliverect’s vision and delivering value for both parties. Your efforts will directly contribute to Deliverect’s market presence, revenue growth, and brand reputation, helping to solidify our position as a leader in the B2B SaaS space for the food and beverage industry. This is an exciting opportunity to make a significant impact in a rapidly scaling global company.\n \n \n \n \n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div>&nbsp;</div>\n<div><strong style=\"font-size: 14pt;\">Department Focus:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">&nbsp;The Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem. By meticulously aligning partnership strategies with Deliverect's overarching business goals, we champion transparent and open communication throughout the entire relationship lifecycle, fostering a climate of trust and collaboration. Committed to continuous innovation and growth, we architect collaborations that redefine success within the Deliverect universe.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 14pt;\">Your Impact:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">As a Senior Partner Manager at Deliverect, you will be at the forefront of expanding and strengthening our partner ecosystem, playing a critical role in driving the company’s growth. You will build and nurture strategic relationships with key partners, ensuring they are aligned with Deliverect’s vision and delivering value for both parties. Your efforts will directly contribute to Deliverect’s market presence, revenue growth, and brand reputation, helping to solidify our position as a leader in the B2B SaaS space for the food and beverage industry. This is an exciting opportunity to make a significant impact in a rapidly scaling global company.</span></div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","id":"9ce87e06-5cf5-40dc-a377-15219119fb88","lists":[{"text":"Important Information","content":"<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Fluency in English is required, with strong written and verbal communication skills being essential.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Work Location: </span><span style=\"font-size: 11pt;\">This is a full-time, hybrid role with a flexible work schedule, offering 3 days&nbsp; in our Toronto office once a month.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Compensation: The expected annual OTE for this role in Toronto is between CAD 126,000 - and CAD 161,000&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Compensation: The expected annual OTE for this role in USA is between $150,500 - $190,000</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Vacancy Status:&nbsp;</span><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">This position is for an existing vacancy.&nbsp;</span><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><br></span></p>\n</li>\n</ul>"},{"text":"What you will do:","content":"<div>\n\n<li>Develop and execute strategic partnership plans, identifying, cultivating, and managing relationships with strategic referral and integration partners to drive mutual growth and success.</li>\n<li>Lead partnership initiatives that directly contribute to Deliverect’s revenue, leveraging co-marketing and joint sales efforts. You will own a quarterly target based on deal sourcing from our Enterprise Partnerships and work hand-in-hand with our sales team to source and support new deals.</li>\n<li>Prioritize integrations based on internal demand and strategic priorities, owning the sourcing process for new Enterprise-grade integration partners to further strengthen our capabilities.</li>\n<li>Design and execute comprehensive onboarding and training programs for new partners to ensure they are fully equipped to promote and sell the Deliverect platform.</li>\n<li>Collaborate extensively with internal teams, including Sales, Marketing, Product, and Developer Relations, to align partner initiatives with Deliverect’s overall business objectives and ensure seamless integrations that meet technical requirements.</li>\n<li>Regularly analyze partner performance data, using tools like Hubspot and Looker, to monitor revenue contributions and engagement levels. You will prepare and present performance reports to internal stakeholders, highlighting opportunities for growth and improvement.</li>\n\n</div>"},{"text":"What you will bring:","content":"\n<li>4+ years of experience in B2B sales, partnerships, or business development, ideally within the SaaS technology sector.</li>\n<li>Extensive experience with the food &amp; beverage industry or related partner networks (e.g., POS providers) is a must.</li>\n<li>Proven ability to build and maintain strong relationships with partners, demonstrating excellent communication, negotiation, and networking skills.</li>\n<li>A solid understanding of ERP software, REST API integrations, and technical partner enablement.</li>\n<li>Demonstrated experience managing complex partner onboarding programs and co-marketing initiatives, with a focus on execution and results.</li>\n<li>Proficiency in tracking and analyzing partner performance data to provide actionable insights and optimize partnership strategies.</li>\n<li>Experience working cross-functionally with Sales, Marketing, and Product teams to ensure seamless partner enablement and support.</li>\n<li>The ability to thrive in a fast-paced, competitive environment, demonstrating high motivation, independence, and teamwork.</li>\n"}],"text":"Senior Partner Manager","country":"CA","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div>&nbsp;</div>\n<div><strong style=\"font-size: 14pt;\">Department Focus:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">&nbsp;The Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem. By meticulously aligning partnership strategies with Deliverect's overarching business goals, we champion transparent and open communication throughout the entire relationship lifecycle, fostering a climate of trust and collaboration. Committed to continuous innovation and growth, we architect collaborations that redefine success within the Deliverect universe.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 14pt;\">Your Impact:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">As a Senior Partner Manager at Deliverect, you will be at the forefront of expanding and strengthening our partner ecosystem, playing a critical role in driving the company&rsquo;s growth. You will build and nurture strategic relationships with key partners, ensuring they are aligned with Deliverect&rsquo;s vision and delivering value for both parties. Your efforts will directly contribute to Deliverect&rsquo;s market presence, revenue growth, and brand reputation, helping to solidify our position as a leader in the B2B SaaS space for the food and beverage industry. This is an exciting opportunity to make a significant impact in a rapidly scaling global company.</span></div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","descriptionBodyPlain":" \nDepartment Focus:\n \n The Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem. By meticulously aligning partnership strategies with Deliverect's overarching business goals, we champion transparent and open communication throughout the entire relationship lifecycle, fostering a climate of trust and collaboration. Committed to continuous innovation and growth, we architect collaborations that redefine success within the Deliverect universe.\n \nYour Impact:\n \nAs a Senior Partner Manager at Deliverect, you will be at the forefront of expanding and strengthening our partner ecosystem, playing a critical role in driving the company’s growth. You will build and nurture strategic relationships with key partners, ensuring they are aligned with Deliverect’s vision and delivering value for both parties. Your efforts will directly contribute to Deliverect’s market presence, revenue growth, and brand reputation, helping to solidify our position as a leader in the B2B SaaS space for the food and beverage industry. This is an exciting opportunity to make a significant impact in a rapidly scaling global company.\n \n \n \n \n","hostedUrl":"https://jobs.lever.co/deliverect/9ce87e06-5cf5-40dc-a377-15219119fb88","applyUrl":"https://jobs.lever.co/deliverect/9ce87e06-5cf5-40dc-a377-15219119fb88/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Full-time Permanent","department":"Finance","location":"Casablanca","team":"Finance Operations","allLocations":["Casablanca"]},"createdAt":1780657518271,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div><strong>Department Focus</strong></div>\n<div>The Finance Department at Deliverect plays a crucial role in driving efficiency, effectiveness, and fiscal health to support the company's growth and the success of its users. Our global team is committed to enhancing the overall customer experience through a unique customer-centric approach embedded within our financial operations.</div>\n<div>Guided by data-driven precision, we foster collaboration and financial success by deploying innovative and adaptable financial processes and reporting that simplify business transactions. Leveraging technology in our decision-making, we elevate our financial strategies and ensure best practices in resource allocation to fuel Deliverect's continued triumph. &nbsp;</div>\n<div>&nbsp;</div>\n<div><strong>Your Impact</strong></div>\n<div>As the Technical Ops Lead Morocco, you will serve as the senior operational anchor of our fast-growing Casablanca hub, acting as a hands-on builder with a strong technical edge to drive our global AI-driven automation strategy.</div>\n<div>Reporting directly to the CFO, you will lead and technically upskill a team of 5 in the BillingOps squad, ensuring scalable financial governance while bridging the gap between local operations and global Engineering, RevOps, and Finance teams. Your work will directly redefine our operational infrastructure, eliminating manual bottlenecks and embedding AI agents directly into workflows to improve accuracy, process speed, and system reliability across the entire organization. &nbsp;</div>\n<div>&nbsp;</div>\n<div><strong>This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Casablanca, Morocco office and 2 days from the comfort of your home</strong></div>","id":"92bf8068-aab8-4b5c-b075-96f8de331ee6","lists":[{"text":"What you will do:","content":"<div>\n<p>As we scale our operations and accelerate AI-driven automation across our support functions, we need a senior operational leader on the ground who can:</p>\n<div>\n<div><strong>Lead the BillingOps processes &nbsp;(~40%)</strong></div>\n\n<li>Manage and develop the Global BillingOps processes</li>\n<li>Ensure billing processes are accurate, timely, and scalable across growing transaction volumes</li>\n<li>Collaborate with Finance (CFO office) and RevOps on billing governance and reporting</li>\n\n<div><strong>Drive technical operations &amp; AI automation &nbsp;(~25%)</strong></div>\n\n<li>Lead the automation of billing workflows using Deliverect's internal AI tools</li>\n<li>Work hands-on with the AI squad to design, test, and deploy agents that reduce manual operations</li>\n<li>Ensure monitoring, error handling, and operational reliability of automated processes</li>\n<li>Act as a technical bridge between the Morocco ops team and central Engineering / AI teams</li>\n\n<div><strong>Cross-functional operational coordination &nbsp;(~25%)</strong></div>\n\n<li>Interface with global RevOps, Finance, IT, and Engineering teams on operational topics</li>\n<li>Support the transition of responsibilities following organisational changes (H2 2026 restructure)</li>\n<li>Contribute to the Deal Desk process and help implement streamlined approval workflows</li>\n<li>Participate in IS (Information Systems) projects impacting the Morocco team</li>\n\n<div><strong>Reporting &amp; operational excellence &nbsp;(~10%)</strong></div>\n\n<li>Set up and maintain operational KPIs for the BillingOps team</li>\n<li>Produce regular reporting for Finance and RevOps leadership</li>\n<li>Identify inefficiencies and lead process improvement initiatives</li>\n\n</div>\n<div>&nbsp;</div>\n</div>"},{"text":"What you will bring:","content":"<div>\n<div><strong>Required</strong></div>\n\n<li>7+ years of experience in operations, revenue operations, or technical operations — ideally in a SaaS or tech-enabled company</li>\n<li>A genuine technical profile: comfortable working with APIs, automation tools, AI agents and ERP systems.</li>\n<li>Experienced in architecting internal systems and coding is essential</li>\n<li>Proven experience managing a team, with a hands-on leadership style</li>\n<li>Strong operational rigour: you're at home in billing flows, process design, and data reconciliation</li>\n<li>Excellent communication skills in English (written and verbal) and French would be nice</li>\n<li>Ability to operate autonomously in a fast-moving, international environment</li>\n<li>Based in or willing to relocate to Casablanca, Morocco</li>\n\n<div><strong>Nice to have</strong></div>\n\n<li>Experience with billing operations in a subscription or transactional SaaS model</li>\n<li>Familiarity with AI agent platforms or automation tooling (n8n, Zapier, LLM-based agents, etc.)</li>\n<li>Experience managing a local office or multi-function operations team</li>\n\n</div>"}],"text":"Technical Operations Lead","country":"MA","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div><strong>Department Focus</strong></div>\n<div>The Finance Department at Deliverect plays a crucial role in driving efficiency, effectiveness, and fiscal health to support the company's growth and the success of its users. Our global team is committed to enhancing the overall customer experience through a unique customer-centric approach embedded within our financial operations.</div>\n<div>Guided by data-driven precision, we foster collaboration and financial success by deploying innovative and adaptable financial processes and reporting that simplify business transactions. Leveraging technology in our decision-making, we elevate our financial strategies and ensure best practices in resource allocation to fuel Deliverect's continued triumph. &nbsp;</div>\n<div>&nbsp;</div>\n<div><strong>Your Impact</strong></div>\n<div>As the Technical Ops Lead Morocco, you will serve as the senior operational anchor of our fast-growing Casablanca hub, acting as a hands-on builder with a strong technical edge to drive our global AI-driven automation strategy.</div>\n<div>Reporting directly to the CFO, you will lead and technically upskill a team of 5 in the BillingOps squad, ensuring scalable financial governance while bridging the gap between local operations and global Engineering, RevOps, and Finance teams. Your work will directly redefine our operational infrastructure, eliminating manual bottlenecks and embedding AI agents directly into workflows to improve accuracy, process speed, and system reliability across the entire organization. &nbsp;</div>\n<div>&nbsp;</div>\n<div><strong>This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Casablanca, Morocco office and 2 days from the comfort of your home</strong></div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/deliverect/92bf8068-aab8-4b5c-b075-96f8de331ee6","applyUrl":"https://jobs.lever.co/deliverect/92bf8068-aab8-4b5c-b075-96f8de331ee6/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Early Careers Internship Contract","department":"Partnerships","location":"Mexico City","team":"Partnerships - Early Careers","allLocations":["Mexico City"]},"createdAt":1775845574029,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nDepartment Focus:\nThe Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem. By meticulously aligning partnership strategies with Deliverect's overarching business goals, we champion transparent and open communication throughout the entire relationship lifecycle, fostering a climate of trust and collaboration. Committed to continuous innovation and growth, we architect collaborations that redefine success within the Deliverect universe.\nYour Impact:\nAs a Partner Specialist Intern at Deliverect, based in Mexico City, you will play a crucial role in managing channel activations, providing support and updates to reseller partners, and ensuring smooth onboarding processes. \nYou will also be responsible for coaching and educating partners on product features, identifying areas for improvement, and maintaining strong relationships. This role offers the opportunity to contribute to increasing efficiency within the white label partnerships team and fostering long term relationships by increasing engagement.\nRole Details:\nFluency in English and Spanish required with strong written and verbal communication skills\nFluency in Mandarin/Cantonese is a strong asset, but not mandatory \nThis is a full-time, hybrid role with a flexible work schedule, offering 3 days in our  Mexico City office and 2 days from the comfort of your home.\nOne-year internship with the potential for an extension\n \n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><p><strong>Department Focus:</strong></p>\n<div>The Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem. By meticulously aligning partnership strategies with Deliverect's overarching business goals, we champion transparent and open communication throughout the entire relationship lifecycle, fostering a climate of trust and collaboration. Committed to continuous innovation and growth, we architect collaborations that redefine success within the Deliverect universe.</div>\n<p><strong>Your Impact:</strong></p>\n<p>As a Partner Specialist Intern at Deliverect, based in Mexico City, you will play a crucial role in managing channel activations, providing support and updates to reseller partners, and ensuring smooth onboarding processes.&nbsp;</p>\n<p>You will also be responsible for coaching and educating partners on product features, identifying areas for improvement, and maintaining strong relationships. This role offers the opportunity to contribute to increasing efficiency within the white label partnerships team and fostering long term relationships by increasing engagement.</p>\n<p><strong>Role Details:</strong><strong><br></strong></p>\n<ul>\n<li>Fluency in English and Spanish required with strong written and verbal communication skills</li>\n<li>Fluency in Mandarin/Cantonese is a strong asset, but not mandatory&nbsp;</li>\n<li>This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our&nbsp; Mexico City office and 2 days from the comfort of your home.</li>\n<li>One-year internship with the potential for an extension</li>\n</ul>\n<div>&nbsp;</div>","id":"edea16cc-2b86-45de-9555-b446fdd721f9","lists":[{"text":"What you will do:","content":"<div>\n\n<li>Manage communications internally and externally for 3rd Party Delivery Channel activations with White Label Partners, including workflows for food delivery platforms like DoorDash (DD), UE (UE), etc.</li>\n<li>Provide comprehensive support and updates to partners on launch day, ensuring smooth activations and following up on any issues.</li>\n<li>Provide coaching, best practices, and 1:1 training to White Label Partners to maximize their performance.</li>\n<li>Identify key trends in support and onboarding processes and develop new workflows to enhance efficiency and effectiveness.</li>\n<li>Provide tier 1 support to partners via Slack or email and triage escalations to the support staff.</li>\n<li>Provide feature support as a Deliverect subject matter expert, working closely with partner sales or onboarding teams.</li>\n<li>Stay updated on new features and integrations, leading the White Label team on their utilization and providing training to internal and external teams.</li>\n<li>Assist the Partner Manager Team with processing of Partner intake and commission statements</li>\n\n</div>"},{"text":"What you will Bring: ","content":"<div>\n\n<li>Once trained, show a strong understanding of the Deliverect platform to showcase the Deliverect product, its features, and its capabilities to our partners.&nbsp;</li>\n<li>Excellent communication and interpersonal skills, both verbal and written, to successfully communicate with partners and internal teams. Possess the ability to clearly explain the partnership process, providing instructions, and addressing partner concerns or inquiries promptly and professionally.</li>\n<li>Project management abilities to successfully prioritise multiple partners with efficiency.</li>\n<li>A genuine partner-centric mindset to provide a positive partner experience. Understanding and empathizing with partners' needs, challenges, and goals will help you strengthen their engagement with Deliverect.&nbsp;</li>\n<li>A solid technical aptitude to explain and creatively troubleshoot basic Deliverect software applications and technology issues.&nbsp;</li>\n<li>Posess attention to detail when managing varying partner requests, auditing large scale documentation and reporting on common issues.</li>\n<li>The ability to adapt to changing circumstances and solve problems effectively. Self manage unforeseen challenges, and adopt a resourceful and proactive solutions driven mindset.</li>\n<li>Previous Restaurant, POS, Customer Support or 3PD (ie. Uber/Doordash) experience an asset</li>\n\n</div>"}],"text":"Technical Specialist Internship","country":"MX","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<p><strong>Department Focus:</strong></p>\n<div>The Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem. By meticulously aligning partnership strategies with Deliverect's overarching business goals, we champion transparent and open communication throughout the entire relationship lifecycle, fostering a climate of trust and collaboration. Committed to continuous innovation and growth, we architect collaborations that redefine success within the Deliverect universe.</div>\n<p><strong>Your Impact:</strong></p>\n<p>As a Partner Specialist Intern at Deliverect, based in Mexico City, you will play a crucial role in managing channel activations, providing support and updates to reseller partners, and ensuring smooth onboarding processes.&nbsp;</p>\n<p>You will also be responsible for coaching and educating partners on product features, identifying areas for improvement, and maintaining strong relationships. This role offers the opportunity to contribute to increasing efficiency within the white label partnerships team and fostering long term relationships by increasing engagement.</p>\n<p><strong>Role Details:</strong><strong><br></strong></p>\n<ul>\n<li>Fluency in English and Spanish required with strong written and verbal communication skills</li>\n<li>Fluency in Mandarin/Cantonese is a strong asset, but not mandatory&nbsp;</li>\n<li>This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our&nbsp; Mexico City office and 2 days from the comfort of your home.</li>\n<li>One-year internship with the potential for an extension</li>\n</ul>\n<div>&nbsp;</div>","descriptionBodyPlain":"Department Focus:\nThe Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem. By meticulously aligning partnership strategies with Deliverect's overarching business goals, we champion transparent and open communication throughout the entire relationship lifecycle, fostering a climate of trust and collaboration. Committed to continuous innovation and growth, we architect collaborations that redefine success within the Deliverect universe.\nYour Impact:\nAs a Partner Specialist Intern at Deliverect, based in Mexico City, you will play a crucial role in managing channel activations, providing support and updates to reseller partners, and ensuring smooth onboarding processes. \nYou will also be responsible for coaching and educating partners on product features, identifying areas for improvement, and maintaining strong relationships. This role offers the opportunity to contribute to increasing efficiency within the white label partnerships team and fostering long term relationships by increasing engagement.\nRole Details:\nFluency in English and Spanish required with strong written and verbal communication skills\nFluency in Mandarin/Cantonese is a strong asset, but not mandatory \nThis is a full-time, hybrid role with a flexible work schedule, offering 3 days in our  Mexico City office and 2 days from the comfort of your home.\nOne-year internship with the potential for an extension\n \n","hostedUrl":"https://jobs.lever.co/deliverect/edea16cc-2b86-45de-9555-b446fdd721f9","applyUrl":"https://jobs.lever.co/deliverect/edea16cc-2b86-45de-9555-b446fdd721f9/apply"},{"additionalPlain":"Join Our Innovative Journey:\n\nAt Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\n\nWhat You'll Gain by Joining Us:\n\nInvest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\nSolve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\nDrive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\nCollaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\nBe Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\nEnjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\n\nOur Commitment to Inclusion:\n\nWe are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\n\nImportant Information:\n\n1. Fluency in English is required, with strong written and verbal communication skills being essential. \n2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\n3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\n4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\n\n\nIf you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\n\nReady to shape the future of commerce with us? Explore our opportunities and apply today!\n","additional":"<div><b style=\"font-size: 18px\">Join Our Innovative Journey:</b></div><div><br></div><div><span style=\"font-size: 11pt\">At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</span></div><div><br></div><div><b><span style=\"font-size: 18px\">What You'll Gain by Joining Us:</span></b></div><div><br></div><div><b><span style=\"font-size: 11pt\">Invest in Your Growth-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</span></div><div><b><span style=\"font-size: 11pt\">Solve Meaningful Challenges-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</span></div><div><span style=\"font-size: 11pt\"><b>Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.</span></div><div><b><span style=\"font-size: 11pt\">Collaborate with a Global Team-</span></b><span style=\"font-size: 11pt\"><b>&nbsp;</b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</span></div><div><span style=\"font-size: 11pt\"><b>Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</span></div><div><span style=\"font-size: 11pt\"><b>Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.</span></div><div><br></div><div><b style=\"font-size: 18px\">Our Commitment to Inclusion:</b></div><div><br></div><div><span style=\"font-size: 11pt\">We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</span></div><div><br></div><div><b style=\"font-size: 18px\">Important Information:</b></div><div><br></div><div><span style=\"font-size: 11pt\">1. Fluency in English is required, with strong written and verbal communication skills being essential. </span></div><div><span style=\"font-size: 11pt\">2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</span></div><div><span style=\"font-size: 11pt\">3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</span></div><div>4. <span style=\"font-size: 11pt;\">We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.</span></div><div><br></div><div><br></div><div><span style=\"font-size: 11pt\"><i>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></span></div><div><br></div><div><b style=\"font-size: 11pt\">Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>","categories":{"commitment":"Full-time Permanent","department":"Marketing","location":"Ghent, Flemish Region","team":"Growth Marketing","allLocations":["Ghent, Flemish Region","London","Madrid","Dubai"]},"createdAt":1766422582001,"descriptionPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n\n\nDepartment Focus:\n \nThe Marketing Department at Deliverect is a dynamic team of creative, data-driven, and results-oriented professionals dedicated to empowering businesses to deliver exceptional order experiences. By placing customers at the heart of our strategies and leveraging data to guide every decision, from campaign development to execution, we craft resonant marketing initiatives and continuously optimise our tactics. Collaboration is central to our approach, as we work seamlessly with other departments to align our efforts with overarching business goals.\n \nYour Impact:\n \nAs the Growth Marketing Manager for Web & Conversion, you will be a key contributor to our digital footprint, transforming our website into a high-converting growth engine. You will bridge the gap between brand awareness and pipeline generation by partnering cross-functionally to create intuitive user journeys for different personas. Your work will directly impact our global go-to-market strategy by ensuring our most important sales asset—our website—is optimised for both organic growth and enterprise-level personalisation.\n \nThis is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Ghent (Belgium), London, Dubai or Madrid office and 2 days from the comfort of your home.\n","description":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div><div><br></div><div><strong style=\"font-size: 13pt;\">Department Focus:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">The Marketing Department at Deliverect is a dynamic team of creative, data-driven, and results-oriented professionals dedicated to empowering businesses to deliver exceptional order experiences. By placing customers at the heart of our strategies and leveraging data to guide every decision, from campaign development to execution, we craft resonant marketing initiatives and continuously optimise our tactics. Collaboration is central to our approach, as we work seamlessly with other departments to align our efforts with overarching business goals.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 13pt;\">Your Impact:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">As the Growth Marketing Manager for Web &amp; Conversion, you will be a key contributor to our digital footprint, transforming our website into a high-converting growth engine. You will bridge the gap between brand awareness and pipeline generation by partnering cross-functionally to create intuitive user journeys for different personas. Your work will directly impact our global go-to-market strategy by ensuring our most important sales asset—our website—is optimised for both organic growth and enterprise-level personalisation.</span></div>\n<div>&nbsp;</div>\n<div><em><strong style=\"font-size: 11pt;\">This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Ghent (Belgium), London, Dubai or Madrid office and 2 days from the comfort of your home.</strong></em></div>","id":"3c02c5fa-3ea5-4e01-bc07-372b77c490ff","lists":[{"text":"What you will do:","content":"\n<li><strong>Drive Conversion Rate Optimisation:</strong> Build and execute a continuous A/B testing roadmap for high-traffic pages, launching experiments to improve pipeline generation.</li>\n<li><strong>Develop Web Strategy and UX:</strong> Partner with Design and Product teams to architect intuitive user journeys that lead different personas to the right solutions.</li>\n<li><strong>Manage the Web Stack &amp; Data Flow:</strong> Oversee the \"Web Stack\" (CMS, Analytics, Heatmaps) to ensure data flows correctly into HubSpot, maintaining the technical health of our growth engine.</li>\n<li><strong>Performance Monitoring &amp; Reporting:</strong> Track and report on key metrics using GA4, Search Console, and HubSpot, collaborating cross-functionally to find the \"why\" behind the data.</li>\n<li><strong>Optimise SEO and Organic Growth:</strong> Work with the Content team to ensure site architecture is optimised for search and high-intent keywords.</li>\n<li><strong>Implement Web Personalisation:</strong> Deploy segment-based web experiences to provide tailored messaging for Enterprise vs. SMB visitors.</li>\n"},{"text":"What you will Bring:","content":"\n<li>3+ years of experience in Growth Marketing, Performance Marketing, or Web Operations, specifically within the B2B SaaS space.</li>\n<li>A degree in Marketing or proven equivalent work experience.</li>\n<li>Hands-on experience with CMS platforms (e.g., Contentful, Sanity, or Dato) and a deep understanding of Google Analytics 4 (GA4) and Tag Manager (GTM).</li>\n<li>A proven ability to look beyond the numbers to identify actionable insights that drive business growth.</li>\n<li>Proven ability to lead cross-functional projects involving developers, copywriters, and designers using tools like Jira or Asana.</li>\n<li>Proficiency with A/B testing tools (VWO, Optimizely) and heatmapping software like Hotjar.</li>\n<li>Excellent interpersonal skills to engage clearly with diverse stakeholders and drive project goals.</li>\n<li>Basic knowledge of HTML, CSS, or JavaScript.</li>\n"}],"text":"Web Manager, Growth","country":"BE","workplaceType":"hybrid","opening":"<div><span style=\"font-size: 11pt\">At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span></div>","openingPlain":"At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\n","descriptionBody":"<div><strong style=\"font-size: 13pt;\">Department Focus:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">The Marketing Department at Deliverect is a dynamic team of creative, data-driven, and results-oriented professionals dedicated to empowering businesses to deliver exceptional order experiences. By placing customers at the heart of our strategies and leveraging data to guide every decision, from campaign development to execution, we craft resonant marketing initiatives and continuously optimise our tactics. Collaboration is central to our approach, as we work seamlessly with other departments to align our efforts with overarching business goals.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 13pt;\">Your Impact:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">As the Growth Marketing Manager for Web &amp; Conversion, you will be a key contributor to our digital footprint, transforming our website into a high-converting growth engine. You will bridge the gap between brand awareness and pipeline generation by partnering cross-functionally to create intuitive user journeys for different personas. Your work will directly impact our global go-to-market strategy by ensuring our most important sales asset&mdash;our website&mdash;is optimised for both organic growth and enterprise-level personalisation.</span></div>\n<div>&nbsp;</div>\n<div><em><strong style=\"font-size: 11pt;\">This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Ghent (Belgium), London, Dubai or Madrid office and 2 days from the comfort of your home.</strong></em></div>","descriptionBodyPlain":"Department Focus:\n \nThe Marketing Department at Deliverect is a dynamic team of creative, data-driven, and results-oriented professionals dedicated to empowering businesses to deliver exceptional order experiences. By placing customers at the heart of our strategies and leveraging data to guide every decision, from campaign development to execution, we craft resonant marketing initiatives and continuously optimise our tactics. Collaboration is central to our approach, as we work seamlessly with other departments to align our efforts with overarching business goals.\n \nYour Impact:\n \nAs the Growth Marketing Manager for Web & Conversion, you will be a key contributor to our digital footprint, transforming our website into a high-converting growth engine. You will bridge the gap between brand awareness and pipeline generation by partnering cross-functionally to create intuitive user journeys for different personas. Your work will directly impact our global go-to-market strategy by ensuring our most important sales asset—our website—is optimised for both organic growth and enterprise-level personalisation.\n \nThis is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Ghent (Belgium), London, Dubai or Madrid office and 2 days from the comfort of your home.\n","hostedUrl":"https://jobs.lever.co/deliverect/3c02c5fa-3ea5-4e01-bc07-372b77c490ff","applyUrl":"https://jobs.lever.co/deliverect/3c02c5fa-3ea5-4e01-bc07-372b77c490ff/apply"}]