[{"additionalPlain":"\nBenefits & Perks\n\n-   Medical, dental, and vision benefits\n-   15 days PTO/year\n-   10 paid holidays\n-   Paid parental leave\n-   Personal phone bill reimbursement\n-   Gym reimbursement\n-   Corporate DoorDash® DashPass membership\n-   Regular company and team activities\n-   401k with competitive matching contribution plan\n-   Excellent opportunities for career growth\n-   Work in a hyper-growth company\n\nCrumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.\n\nCrumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.\n\nCrumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! \n\nCrumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\n\nRecruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.\n","additional":"<div><br></div><div>Benefits &amp; Perks</div><div><br></div><div>-   Medical, dental, and vision benefits</div><div>-   15 days PTO/year</div><div>-   10 paid holidays</div><div>-   Paid parental leave</div><div>-   Personal phone bill reimbursement</div><div>-   Gym reimbursement</div><div>-   Corporate DoorDash® DashPass membership</div><div>-   Regular company and team activities</div><div>-   401k with competitive matching contribution plan</div><div>-   Excellent opportunities for career growth</div><div>-   Work in a hyper-growth company</div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl was founded in 2017 by Jason McGowan &amp; Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!&nbsp;</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</span></div><div><br></div><div><i>Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.</i></div>","categories":{"department":"Crumbl","location":"Provo, UT","team":"Technology","allLocations":["Provo, UT"]},"createdAt":1776292188316,"descriptionPlain":"","description":"<div>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">The Data Analyst will help teams and leaders make strategic decisions utilizing internal and external data. This role will support our Store Analytics (Operations and Finance), Menu and Tech teams.</span></p>\n<br>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">This individual serves as a consultant to their functional departments, understanding their key business problems and using data to accomplish their OKRs and improve business performance.</span></p>\n<br>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">This is a growing department, and the position will also support team initiatives to drive a data-informed company culture and mindset.</span></p>\n</div>","id":"81c7238e-c8f9-4484-850e-8cbd8ee2484e","lists":[{"text":"Responsibilities","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Understands both the short-term goals and long-term strategy of their assigned department.&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Supports their assigned department to accomplish their OKRs through data requests, data visualization, process improvements, and impact measurement, etc.&nbsp;</span></p>\n<ul style=\"padding-inline-start: 48px;\">\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Uses the team’s standard methodology of data collection, reporting, etc.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Interprets and analyzes results using statistical techniques</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Provides ongoing reports and maintains existing dashboards&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Identifies and interprets trends/patterns in complex data sets</span></p>\n</li>\n\n\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Clearly defines problems, conducts analyses using the correct methodologies in order to answer the “key question” to those stated problems or strategies and presents findings in an easy to understand manner and with actionable recommendations.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Uses a strategic mindset when solving problems and testing solutions to ensure a positive, actionable outcome</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Creates visually stimulating and effective reports and dashboards, understanding their audience and department needs&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Deeply seeks and understands the root of problems and questions asked. Doesn’t simply “complete tasks” but ensures the task is purposeful and drives positive impact</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Builds and maintains strong relationships with stakeholders around the trust and use of data by applying strong verbal and written presentation skills and communicating technical details effectively&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Locates and improves new/existing opportunities for automation and processes for their assigned department&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Encourages and exemplifies a data-informed culture and mindset</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Works with Data Analytics Manager and Data Integrity Project Manager:&nbsp;</span></p>\n<ul style=\"padding-inline-start: 48px;\">\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Promote statistical efficiency and quality of internal and external data&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Ensure data acquired from primary or secondary sources are used and analyzed correctly</span></p>\n</li>\n\n\n\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Works on quarterly team initiatives, as directed by leadership</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Collaborate and knowledge share with other analysts to&nbsp;</span></p>\n<ul style=\"padding-inline-start: 48px;\">\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Develop and grow analytical skills&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Work on team initiatives&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Connect department KRs back to company KPIs</span></p>\n</li>\n\n\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Continuously trains and improves knowledge of statistics, data analytics, tools, etc. </span></p>\n</li>\n\n</ul></li></ul></ul></li></ul></li></ul></div>"},{"text":"Qualifications","content":"\n<li>A Bachelor's Degree in a field related to data is preferred (Mathematics, Economics, Computer Science, Information</li>\n<li>Management, Statistics, etc.), but not required.</li>\n<li>Recent experience in data analytics or a related field.</li>\n<li>Adept understanding of SQL required</li>\n<li>Adept understanding of Excel required.</li>\n<li>Knowledge of statistics.</li>\n<li>Experience with Tableau.</li>\n<li>Passion for data integrity Proactive problem solver</li>\n<li>Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy</li>\n<li>Excellent verbal and written communication</li>\n<li>Snowflake knowledge is preferred but not required.</li>\n<li>Positive attitude and has the ability to handle change with professionalism and authenticity</li>\n<li>DBT knowledge is preferred, but not required.</li>\n<li>Python/R is preferred but not required.</li>\n"}],"text":"Data Analyst","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">The Data Analyst will help teams and leaders make strategic decisions utilizing internal and external data. This role will support our Store Analytics (Operations and Finance), Menu and Tech teams.</span></p>\n<br>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">This individual serves as a consultant to their functional departments, understanding their key business problems and using data to accomplish their OKRs and improve business performance.</span></p>\n<br>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">This is a growing department, and the position will also support team initiatives to drive a data-informed company culture and mindset.</span></p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/crumbl/81c7238e-c8f9-4484-850e-8cbd8ee2484e","applyUrl":"https://jobs.lever.co/crumbl/81c7238e-c8f9-4484-850e-8cbd8ee2484e/apply"},{"additionalPlain":"\nBenefits & Perks\n\n-   Medical, dental, and vision benefits\n-   15 days PTO/year\n-   10 paid holidays\n-   Paid parental leave\n-   Personal phone bill reimbursement\n-   Gym reimbursement\n-   Corporate DoorDash® DashPass membership\n-   Regular company and team activities\n-   401k with competitive matching contribution plan\n-   Excellent opportunities for career growth\n-   Work in a hyper-growth company\n\nCrumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.\n\nCrumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.\n\nCrumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! \n\nCrumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\n\nRecruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.\n","additional":"<div><br></div><div>Benefits &amp; Perks</div><div><br></div><div>-   Medical, dental, and vision benefits</div><div>-   15 days PTO/year</div><div>-   10 paid holidays</div><div>-   Paid parental leave</div><div>-   Personal phone bill reimbursement</div><div>-   Gym reimbursement</div><div>-   Corporate DoorDash® DashPass membership</div><div>-   Regular company and team activities</div><div>-   401k with competitive matching contribution plan</div><div>-   Excellent opportunities for career growth</div><div>-   Work in a hyper-growth company</div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl was founded in 2017 by Jason McGowan &amp; Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!&nbsp;</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</span></div><div><br></div><div><i>Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.</i></div>","categories":{"commitment":"Full Time","department":"Crumbl","location":"Provo, UT","team":"Technology","allLocations":["Provo, UT"]},"createdAt":1780957973297,"descriptionPlain":"Crumbl HQ is seeking a skilled and motivated data engineer to join our growing team. The successful candidate will be responsible for building and maintaining data pipelines using dbt and Prefect to support data-driven decision-making across the organization.\n","description":"<div><span style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">Crumbl HQ is seeking a skilled and motivated data engineer to join our growing team. The successful candidate will be responsible for building and maintaining data pipelines using dbt and Prefect to support data-driven decision-making across the organization.</span></div>","id":"9e5e96c4-3375-44e2-ae8f-654a8dac531d","lists":[{"text":"Responsibilities","content":"\n<li>&nbsp;Design, build, and maintain scalable and reliable data pipelines through ELT/ETL extraction methods.</li>\n<li>Collaborate with data scientists, analysts, and other stakeholders to understand data requirements and ensure data quality</li>\n<li>Develop and maintain documentation, including data dictionaries, workflow diagrams, and data flow diagrams</li>\n<li>Ensure the integrity and security of data by implementing appropriate controls and monitoring</li>\n<li>Optimize and tune data pipelines to ensure efficient processing and query performance</li>\n<li>Implement and maintain data security policies and procedures, including access controls, encryption, and data masking</li>\n<li>Design and implement data processing workflows using dbt and Prefect to support data science and machine learning applications</li>\n<li>Develop and maintain data ingestion processes to bring data from external sources into the organization’s data environment</li>\n<li>Identify and address performance issues with data pipelines, and work with infrastructure and operations teams to optimize system performance</li>\n<li>Conduct testing and validation of data pipelines to ensure they are functioning correctly and meeting business requirements</li>\n<li>Participate in code reviews and contribute to the development of best practices for data engineering</li>\n<li>Stay current with emerging technologies and trends in data engineering and data science, and identify opportunities to leverage them within the organization</li>\n"},{"text":"Qualifications","content":"\n<li>Bachelor’s or Master’s degree in Data Science, Information Systems, or a related field</li>\n<li>3+ years building and maintaining production data pipelines (degree in a related field or equivalent experience)</li>\n<li>Advanced SQL: window functions, CTEs, and query/performance tuning on large datasets</li>\n<li>Strong Python for data engineering (modular, testable pipeline code)</li>\n<li>Hands-on dbt experience: models, tests, macros, and incremental materializations</li>\n<li>Production Snowflake experience: schema design, performance tuning, and warehouse/cost optimization</li>\n<li>AWS data services (e.g., S3, Glue, Lambda)</li>\n<li>Data quality and observability with dbt + Elementary</li>\n<li>Infrastructure-as-code with Terraform and version control with Git</li>\n<li>Dimensional data modeling (star/snowflake schemas, SCDs) and lakehouse concepts</li>\n<li>Strong problem-solving skills and clear communication with analysts, scientists, and stakeholders</li>\n"}],"text":"Data Engineer","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">Crumbl HQ is seeking a skilled and motivated data engineer to join our growing team. The successful candidate will be responsible for building and maintaining data pipelines using dbt and Prefect to support data-driven decision-making across the organization.</span></div>","descriptionBodyPlain":"Crumbl HQ is seeking a skilled and motivated data engineer to join our growing team. The successful candidate will be responsible for building and maintaining data pipelines using dbt and Prefect to support data-driven decision-making across the organization.\n","hostedUrl":"https://jobs.lever.co/crumbl/9e5e96c4-3375-44e2-ae8f-654a8dac531d","applyUrl":"https://jobs.lever.co/crumbl/9e5e96c4-3375-44e2-ae8f-654a8dac531d/apply"},{"additionalPlain":"\nBenefits & Perks\n\n-   Medical, dental, and vision benefits\n-   15 days PTO/year\n-   10 paid holidays\n-   Paid parental leave\n-   Personal phone bill reimbursement\n-   Gym reimbursement\n-   Corporate DoorDash® DashPass membership\n-   Regular company and team activities\n-   401k with competitive matching contribution plan\n-   Excellent opportunities for career growth\n-   Work in a hyper-growth company\n\nCrumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.\n\nCrumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.\n\nCrumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! \n\nCrumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\n\nRecruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.\n","additional":"<div><br></div><div>Benefits &amp; Perks</div><div><br></div><div>-   Medical, dental, and vision benefits</div><div>-   15 days PTO/year</div><div>-   10 paid holidays</div><div>-   Paid parental leave</div><div>-   Personal phone bill reimbursement</div><div>-   Gym reimbursement</div><div>-   Corporate DoorDash® DashPass membership</div><div>-   Regular company and team activities</div><div>-   401k with competitive matching contribution plan</div><div>-   Excellent opportunities for career growth</div><div>-   Work in a hyper-growth company</div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl was founded in 2017 by Jason McGowan &amp; Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!&nbsp;</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</span></div><div><br></div><div><i>Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.</i></div>","categories":{"commitment":"Full Time","department":"Crumbl","location":"Provo, UT","team":"Marketing","allLocations":["Provo, UT"]},"createdAt":1772647923172,"descriptionPlain":"We are seeking a highly analytical, strategic, and technically fluent Director of Performance Marketing to serve as the director of our customer acquisition engine. In this critical leadership role, you will own the strategy, execution, and scaling of an 8-figure performance marketing budget across both Web and Mobile App environments.\nYou are a deeply data-driven \"quant marketer\" who is just as comfortable debating incrementality models and LTV:CAC payback periods as you are navigating the complexities of the modern ad tech stack. You understand exactly how data flows from an ad impression to a backend database, and you know how to leverage that data to drive aggressive, profitable growth. If you are obsessed with unit economics, thrive in privacy-first tracking environments, and have a proven track record of scaling full-funnel digital channels across all platforms, we want you on our team.\n","description":"<p>We are seeking a highly analytical, strategic, and technically fluent Director of Performance Marketing to serve as the director of our customer acquisition engine. In this critical leadership role, you will own the strategy, execution, and scaling of an 8-figure performance marketing budget across both Web and Mobile App environments.</p>\n<p>You are a deeply data-driven \"quant marketer\" who is just as comfortable debating incrementality models and LTV:CAC payback periods as you are navigating the complexities of the modern ad tech stack. You understand exactly how data flows from an ad impression to a backend database, and you know how to leverage that data to drive aggressive, profitable growth. If you are obsessed with unit economics, thrive in privacy-first tracking environments, and have a proven track record of scaling full-funnel digital channels across all platforms, we want you on our team.</p>","id":"904be075-8d53-42bc-8b8b-5cb705f18eff","lists":[{"text":"Responsibilities","content":"\n<li>Omnichannel Web &amp; App User Acquisition\n\n</li><li>End-to-End Channel Mastery: Own, scale, and optimize performance campaigns across the entire digital ecosystem, including Paid Social (Meta, TikTok, Snap, Reddit), Paid Search (Google, Bing), Programmatic/DSPs (The Trade Desk, DV360, AppLovin), CTV/Video (YouTube, Hulu), Affiliate, and Native networks.</li>\n<li>Dual-Platform Growth (Web &amp; App): Develop distinct, synergistic acquisition strategies for both Web-based funnels and Mobile Apps. Master app-specific channels like Apple Search Ads (ASA) and Google App Campaigns (UAC), while optimizing web-to-app routing to minimize friction and maximize LTV.</li>\n<li>Budget &amp; P&amp;L Ownership: Dynamically allocate a massive media budget based on marginal ROI, real-time performance, and shifting market dynamics to hit aggressive CAC, ROAS, and volume targets.</li>\n<li>High-Velocity Creative Testing: Partner closely with internal Brand and Creative teams to build a rigorous, data-informed creative testing pipeline that combats ad fatigue and tailors assets to specific platform algorithms.</li>\n\n\n<li>Advanced Ad Tech Stack &amp; Infrastructure\n\n</li><li>Ad Tech Architecture: Serve as the strategic business owner for our marketing technology stack. Evaluate, implement, and maintain the platforms that power our growth, ensuring seamless integration between ad networks, our product, and our internal data warehouse.</li>\n<li>MMP &amp; CDP Ownership: Manage our Mobile Measurement Partners (e.g., AppsFlyer, Adjust, Branch) and Customer Data Platforms (e.g., Segment, mParticle) to ensure pristine event taxonomy, deep-linking functionality, and dynamic audience routing.</li>\n\n\n<li>Data-Driven Measurement &amp; Analytics\n\n</li><li>Incrementality &amp; Advanced Attribution: Move the organization beyond deterministic last-click attribution. Champion and deploy Media Mix Modeling (MMM), Multi-Touch Attribution (MTA), and rigorous incrementality testing (e.g., geo-holdouts, conversion lift studies) to uncover the true causal impact of our media spend.</li>\n<li>Unit Economics Deep Dive: Work hand-in-hand with Data Science and Finance to refine predictive LTV (pLTV) models, analyze cohort retention curves, and optimize bidding algorithms toward high-value, retained users, not just cheap top-of-funnel clicks.</li>\n<li>Reporting &amp; BI: Define core KPIs and build granular dashboards (via Tableau, Looker, Amplitude, etc.) to provide transparent, real-time, and actionable insights to the executive leadership team.</li>\n\n\n<li>Leadership &amp; Cross-Functional Collaboration\n\n</li><li>Team Building: Hire, mentor, and lead a high-performing team of channel managers, media buyers, and growth analysts.</li>\n<li>Cross-Functional Alignment: Act as the strategic bridge between Marketing, Product, Data Engineering, and Lifecycle teams to optimize the full customer journey: from first ad impression to landing page conversion (CRO), App Store Optimization (ASO), onboarding, and long-term retention.</li>\n<li>Agency &amp; Vendor Management: Oversee external media agencies and ad tech vendor relationships, holding them strictly accountable to performance targets, alphas/betas access, and SLAs.</li>\n\n\n"},{"text":"Qualifications","content":"\n<li><strong>Experience:</strong> 8–10+ years of experience in performance marketing, growth, or user acquisition, with at least 3+ years in a senior leadership (Director+) role managing a highly technical team and massive media budgets ($10M+).</li>\n<li><strong>Web &amp; App UA Mastery:</strong> Proven track record of successfully scaling both digital web properties and mobile apps. You deeply understand the fundamental differences in tracking, optimization, and user behavior between the two ecosystems (e.g., Pixels/UTMs vs. SDKs/Postbacks).</li>\n<li><strong>All-Channel Fluency: </strong>Deep, hands-on-keyboard experience that has evolved into strategic mastery across Search, Social, Programmatic, Video, and Affiliate ecosystems. You know the inner workings of the ad algorithms, not just the front-end dashboards.</li>\n<li><strong>Elite Ad Tech Knowledge:</strong> High-level architectural understanding of the modern growth stack. You know exactly how MMPs, CDPs, tag management (GTM), and automated bidding algorithms communicate. You are comfortable discussing API integrations and data schemas with engineering teams.</li>\n<li><strong>Highly Analytical:</strong> Exceptional quantitative skills. You manipulate complex datasets to uncover actionable strategies. Proficiency in data visualization tools (Looker, Tableau) is required; working knowledge of SQL or Python to query your own data is a massive plus.</li>\n<li><strong>Adaptability &amp; Vision:</strong> A proactive problem-solver who stays ahead of industry trends, algorithm updates, and regulatory changes (GDPR, CCPA) in the digital advertising space.</li>\n"}],"text":"Director of Performance Marketing","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<p>We are seeking a highly analytical, strategic, and technically fluent Director of Performance Marketing to serve as the director of our customer acquisition engine. In this critical leadership role, you will own the strategy, execution, and scaling of an 8-figure performance marketing budget across both Web and Mobile App environments.</p>\n<p>You are a deeply data-driven \"quant marketer\" who is just as comfortable debating incrementality models and LTV:CAC payback periods as you are navigating the complexities of the modern ad tech stack. You understand exactly how data flows from an ad impression to a backend database, and you know how to leverage that data to drive aggressive, profitable growth. If you are obsessed with unit economics, thrive in privacy-first tracking environments, and have a proven track record of scaling full-funnel digital channels across all platforms, we want you on our team.</p>","descriptionBodyPlain":"We are seeking a highly analytical, strategic, and technically fluent Director of Performance Marketing to serve as the director of our customer acquisition engine. In this critical leadership role, you will own the strategy, execution, and scaling of an 8-figure performance marketing budget across both Web and Mobile App environments.\nYou are a deeply data-driven \"quant marketer\" who is just as comfortable debating incrementality models and LTV:CAC payback periods as you are navigating the complexities of the modern ad tech stack. You understand exactly how data flows from an ad impression to a backend database, and you know how to leverage that data to drive aggressive, profitable growth. If you are obsessed with unit economics, thrive in privacy-first tracking environments, and have a proven track record of scaling full-funnel digital channels across all platforms, we want you on our team.\n","hostedUrl":"https://jobs.lever.co/crumbl/904be075-8d53-42bc-8b8b-5cb705f18eff","applyUrl":"https://jobs.lever.co/crumbl/904be075-8d53-42bc-8b8b-5cb705f18eff/apply"},{"additionalPlain":"\nBenefits & Perks\n\n-   Medical, dental, and vision benefits\n-   15 days PTO/year\n-   10 paid holidays\n-   Paid parental leave\n-   Personal phone bill reimbursement\n-   Gym reimbursement\n-   Corporate DoorDash® DashPass membership\n-   Regular company and team activities\n-   401k with competitive matching contribution plan\n-   Excellent opportunities for career growth\n-   Work in a hyper-growth company\n\nCrumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.\n\nCrumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.\n\nCrumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! \n\nCrumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\n\nRecruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.\n","additional":"<div><br></div><div>Benefits &amp; Perks</div><div><br></div><div>-   Medical, dental, and vision benefits</div><div>-   15 days PTO/year</div><div>-   10 paid holidays</div><div>-   Paid parental leave</div><div>-   Personal phone bill reimbursement</div><div>-   Gym reimbursement</div><div>-   Corporate DoorDash® DashPass membership</div><div>-   Regular company and team activities</div><div>-   401k with competitive matching contribution plan</div><div>-   Excellent opportunities for career growth</div><div>-   Work in a hyper-growth company</div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl was founded in 2017 by Jason McGowan &amp; Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!&nbsp;</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</span></div><div><br></div><div><i>Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.</i></div>","categories":{"commitment":"Full Time","department":"Crumbl","location":"Salt Lake City, UT","team":"Crumbl Operational Excellence","allLocations":["Salt Lake City, UT"]},"createdAt":1780342348691,"descriptionPlain":"The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence.\n \nThis role will be based in Utah only and cover the UT/CO/ID states for Crumbl store locations.\n","description":"<div><span style=\"font-size: 11pt;\">The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence.</span></div>\n<div>&nbsp;</div>\n<div>This role will be based in Utah only and cover the UT/CO/ID states for Crumbl store locations.</div>","id":"efe9bb31-af18-4679-875c-f54041373e22","lists":[{"text":"Responsibilities","content":"<div><strong>Trusted Advisor to Franchise Partner</strong></div>\n\n<li>Establish a strong, trusted advisor relationship with Franchise Partners through leadership training, on-site store visits, and frequent communication&nbsp;</li>\n<li>Act as a liaison between the Franchise Partner and Crumbl HQ to balance stakeholder interests and recommend solutions&nbsp;</li>\n<li>Facilitate Franchise Partner networking by connecting those with similar challenges and interests through roundtable discussions and a strong understanding of the market and region</li>\n<li>Use Franchise Partner leadership training to promote a positive Crew culture</li>\n<li>Document every interaction with Franchise Partners</li>\n<li>Address franchise partner engagement by escalating feedback and documenting results</li>\n\n<div>&nbsp;</div>\n<div><strong>Consult on Business Success and Profitability</strong></div>\n\n<li>Develop reports and actionable recommendations tailored to individual store business needs by using sales data, comparison statistics, and analysis.</li>\n<li>Work with Franchise Partners to create short and long-term business goals</li>\n<li>Review profit and loss statements to identify profit goals and opportunities</li>\n<li>Frequently perform root-cause analyses and provide recommendations for business growth</li>\n<li>Conduct local market research to aid in increasing sales through marketing initiatives and community involvement</li>\n<li>Develop marketing strategies based on market research and Franchise Partner interest</li>\n\n<div>&nbsp;</div>\n<div><strong>Support Operational Excellence</strong></div>\n\n<li>Develop a thorough understanding of Crumbl’s operational KPIs and the why behind them including policies and procedures</li>\n<li>Educate and offer strategic advice on the 3 C’s of Crumbl (Cookie Quality, Cleanliness, and Customer Experience)</li>\n<li>Seek every opportunity to encourage operational excellence</li>\n<li>Applaud operational excellence with awards and recognition</li>\n<li>Review operational metrics set by HQ, which could include, but is not limited to: ticket times, cookie quality, sold-out time, service availability, and customer reviews to identify strengths and weaknesses; coach on operational best practices.</li>\n<li>Review operational dashboards for the market region to better understand opportunities for each store and recommend best practices to reach strategic goals for Franchise Partners.&nbsp;</li>\n\n<div>&nbsp;</div>"},{"text":"Qualifications","content":"<div><strong>Minimum Qualifications</strong></div>\n\n<li>Bachelor’s degree with emphasis in Business, Marketing, or Accounting or equivalent proven experience</li>\n<li>Proven track record of running a successful business</li>\n<li>Strong financial literacy skills&nbsp;</li>\n<li>Excellent communication skills, both written and verbal (ability to convey complex ideas clearly and using simple language)</li>\n<li>Proficient in Microsoft Office and Google Workspace</li>\n<li>Strong emotional intelligence</li>\n<li>Ability to conduct crucial conversations</li>\n<li>Ability to balance the interests of both HQ and Franchise Partners, though sometimes conflicting</li>\n<li>Ability to work in a fast paced environment with little to no supervision</li>\n<li>Basic Knowledge of food safety practices</li>\n<li>Valid U.S. Driver’s License</li>\n<li>Access to reliable transportation</li>\n\n<div>&nbsp;</div>\n<div><strong>Preferred Qualifications</strong></div>\n\n<li>Previous consulting or coaching experience</li>\n<li>Previous multi-unit management experience</li>\n<li>Previous business financial experience</li>\n<li>Advanced knowledge of food safety practices</li>\n<li>Masters degree in business related field</li>\n\n<div>&nbsp;</div>"},{"text":"Location and Travel","content":"<div>\n<p data-start=\"201\" data-end=\"478\">This role will be based in <strong data-start=\"228\" data-end=\"252\">Utah</strong> and requires regular travel throughout the territory covered (UT, CO, ID and Southern CA)&nbsp;to support franchise bakery locations.&nbsp;</p>\n<p data-start=\"480\" data-end=\"602\">Travel is expected to be approximately <strong data-start=\"519\" data-end=\"538\">50% of the time</strong>, though travel expectations may change based on business needs.</p>\n<p data-start=\"604\" data-end=\"653\">The role will generally be structured as follows:</p>\n<ul data-start=\"655\" data-end=\"1049\">\n<li data-section-id=\"1dzkodd\" data-start=\"655\" data-end=\"857\"><strong data-start=\"657\" data-end=\"696\">50% Administrative Responsibilities</strong> – Participating in team calls, identifying priorities, planning travel, preparing for bakery visits, and sending follow-up communications to franchise partners.</li>\n<li data-section-id=\"eawcuo\" data-start=\"858\" data-end=\"1049\"><strong data-start=\"860\" data-end=\"890\">50% Field Responsibilities</strong> – Visiting bakeries, traveling within the region, conducting business reviews, supporting franchise partners in-store, and providing operational consultation.</li>\n\n</ul></div>"}],"salaryRange":{"min":80000,"max":100000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div>We are committed to pay transparency and the salary range for this position is listed above and reflects our commitment to equitable and competitive compensation.</div>","salaryDescriptionPlain":"We are committed to pay transparency and the salary range for this position is listed above and reflects our commitment to equitable and competitive compensation.\n","text":"Field Franchise Partner Consultant - UT/CO/ID","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence.</span></div>\n<div>&nbsp;</div>\n<div>This role will be based in Utah only and cover the UT/CO/ID states for Crumbl store locations.</div>","descriptionBodyPlain":"The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence.\n \nThis role will be based in Utah only and cover the UT/CO/ID states for Crumbl store locations.\n","hostedUrl":"https://jobs.lever.co/crumbl/efe9bb31-af18-4679-875c-f54041373e22","applyUrl":"https://jobs.lever.co/crumbl/efe9bb31-af18-4679-875c-f54041373e22/apply"},{"additionalPlain":"Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.\n\nCrumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.\n\nCrumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! \n\nCrumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\n","additional":"<div><span style=\"font-size: 11.5pt;\">Crumbl was founded in 2017 by Jason McGowan &amp; Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.</span></div><div><br></div><div><span style=\"font-size: 11.5pt;\">Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.</span></div><div><br></div><div><span style=\"font-size: 11.5pt;\">Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!&nbsp;</span></div><div><br></div><div><span style=\"font-size: 11.5pt;\">Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</span></div>","categories":{"commitment":"Temporary","department":"Crumbl","location":"Provo, UT","team":"Crumbl Training","allLocations":["Provo, UT","Columbus, Ohio"]},"createdAt":1775143981404,"descriptionPlain":"We are seeking a detail-oriented French Canadian Language Specialist (Temporary) to join our team on a part-time  basis (less than 29 hrs/week) for the summer months (May-August). As we gear up for our highly anticipated launch into the Canadian Quebec market, you will be a part of the voice of Crumbl Quebec, ensuring our brand resonates authentically with our new audience.\nYou will collaborate with various departments—from Marketing to Operations—to ensure every piece of communication feels local, professional, and deliciously Crumbl. This is a flexible and partially remote position that offers the chance to be a foundational part of our international expansion.\n","description":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">We are seeking a detail-oriented </span><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">French Canadian Language Specialist</span></strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\"> (Temporary) to join our team on a part-time&nbsp; basis (less than 29 hrs/week) for the summer months (May-August). As we gear up for our highly anticipated launch into the Canadian Quebec market, you will be a part of the voice of </span><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Crumbl Quebec</span></strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">, ensuring our brand resonates authentically with our new audience.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">You will collaborate with various departments—from Marketing to Operations—to ensure every piece of communication feels local, professional, and deliciously Crumbl. This is a </span><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">flexible and partially remote position</span></strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\"> that offers the chance to be a foundational part of our international expansion.</span></p>\n</div>","id":"235c2120-eb4e-4fe7-aa9f-c4c1e2066684","lists":[{"text":"Responsibilities","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif; margin-left: -18pt;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Translate &amp; Localize:</span></strong><span style=\"font-size: 11pt;\"> Convert English content into </span><strong><span style=\"font-size: 11pt;\">French Canadian</span></strong><span style=\"font-size: 11pt;\">, ensuring the tone and \"flavor\" of the brand are preserved while remaining culturally relevant.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif; margin-left: -18pt;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Proofreading:</span></strong><span style=\"font-size: 11pt;\"> Conduct meticulous reviews of translated materials across various platforms and file types to ensure 100% accuracy.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif; margin-left: -18pt;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Cross-Departmental Collaboration:</span></strong><span style=\"font-size: 11pt;\"> Act as the linguistic subject matter expert for teams involved in the Quebec market launch.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif; margin-left: -18pt;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><strong><span style=\"font-size: 11pt;\">Quality Control:</span></strong><span style=\"font-size: 11pt;\"> Use translation and project management tools to maintain consistency in brand terminology through the creation, maintenance, and rigorous application of a dedicated glossary and style guide.&nbsp;</span></p>\n</li>\n\n</ul></div>"},{"text":"Qualifications","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif; margin-left: -18pt;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Native-Level Fluency:</span></strong><span style=\"font-size: 11pt;\"> You must read, write, and speak French at a native level with a deep understanding of current </span><strong><span style=\"font-size: 11pt;\">French Canadian Specific</span></strong><span style=\"font-size: 11pt;\"> (slang, regionalisms, and professional nuances).</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif; margin-left: -18pt;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Cultural Background:</span></strong><span style=\"font-size: 11pt;\"> A strong personal or professional background in Quebec/French Canada is required to ensure authentic localization.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif; margin-left: -18pt;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Experience:</span></strong><span style=\"font-size: 11pt;\"> Previous experience in translation, localization, and editing preferred.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif; margin-left: -18pt;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Communication Skills:</span></strong><span style=\"font-size: 11pt;\"> Excellent verbal and written communication skills in both English and French.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif; margin-left: -18pt;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Detail-Oriented:</span></strong><span style=\"font-size: 11pt;\"> An eagle eye for typos, formatting errors, and subtle linguistic shifts.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif; margin-left: -18pt;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><strong><span style=\"font-size: 11pt;\">Adaptability:</span></strong><span style=\"font-size: 11pt;\"> Comfortable working with different file types and digital tools in a fast-paced environment.</span></p>\n</li>\n\n</ul></div>"}],"text":"French Language Specialist (Temporary)","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">We are seeking a detail-oriented </span><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">French Canadian Language Specialist</span></strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\"> (Temporary) to join our team on a part-time&nbsp; basis (less than 29 hrs/week) for the summer months (May-August). As we gear up for our highly anticipated launch into the Canadian Quebec market, you will be a part of the voice of </span><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Crumbl Quebec</span></strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">, ensuring our brand resonates authentically with our new audience.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">You will collaborate with various departments&mdash;from Marketing to Operations&mdash;to ensure every piece of communication feels local, professional, and deliciously Crumbl. This is a </span><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">flexible and partially remote position</span></strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\"> that offers the chance to be a foundational part of our international expansion.</span></p>\n</div>","descriptionBodyPlain":"We are seeking a detail-oriented French Canadian Language Specialist (Temporary) to join our team on a part-time  basis (less than 29 hrs/week) for the summer months (May-August). As we gear up for our highly anticipated launch into the Canadian Quebec market, you will be a part of the voice of Crumbl Quebec, ensuring our brand resonates authentically with our new audience.\nYou will collaborate with various departments—from Marketing to Operations—to ensure every piece of communication feels local, professional, and deliciously Crumbl. This is a flexible and partially remote position that offers the chance to be a foundational part of our international expansion.\n","hostedUrl":"https://jobs.lever.co/crumbl/235c2120-eb4e-4fe7-aa9f-c4c1e2066684","applyUrl":"https://jobs.lever.co/crumbl/235c2120-eb4e-4fe7-aa9f-c4c1e2066684/apply"},{"additionalPlain":"\nBenefits & Perks\n\n-   Medical, dental, and vision benefits\n-   15 days PTO/year\n-   10 paid holidays\n-   Paid parental leave\n-   Personal phone bill reimbursement\n-   Gym reimbursement\n-   Corporate DoorDash® DashPass membership\n-   Regular company and team activities\n-   401k with competitive matching contribution plan\n-   Excellent opportunities for career growth\n-   Work in a hyper-growth company\n\nCrumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.\n\nCrumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.\n\nCrumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! \n\nCrumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\n\nRecruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.\n","additional":"<div><br></div><div>Benefits &amp; Perks</div><div><br></div><div>-   Medical, dental, and vision benefits</div><div>-   15 days PTO/year</div><div>-   10 paid holidays</div><div>-   Paid parental leave</div><div>-   Personal phone bill reimbursement</div><div>-   Gym reimbursement</div><div>-   Corporate DoorDash® DashPass membership</div><div>-   Regular company and team activities</div><div>-   401k with competitive matching contribution plan</div><div>-   Excellent opportunities for career growth</div><div>-   Work in a hyper-growth company</div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl was founded in 2017 by Jason McGowan &amp; Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!&nbsp;</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</span></div><div><br></div><div><i>Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.</i></div>","categories":{"commitment":"Full Time","department":"Crumbl","location":"Provo, UT","team":"Technology","allLocations":["Provo, UT"]},"createdAt":1775749287064,"descriptionPlain":"The Full-Stack Engineer is responsible for developing, maintaining, and enhancing both front-end and back-end components of web applications related to Crumbl’s supply chain and distribution systems. As a Full-Stack Engineer with knowledge of React, GraphQL, Node.js, and TypeScript, you will collaborate with cross-functional teams including product managers, UX designers, and other engineers to create high-quality, scalable, and efficient cloud-based solutions using agile methodologies.\n","description":"<div>\n<p style=\"line-height: 1.2; margin-top: 3pt; margin-bottom: 3pt;\"><span style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">The Full-Stack Engineer is responsible for developing, maintaining, and enhancing both front-end and back-end components of web applications related to Crumbl’s supply chain and distribution systems. As a Full-Stack Engineer with knowledge of React, GraphQL, Node.js, and TypeScript, you will collaborate with cross-functional teams including product managers, UX designers, and other engineers to create high-quality, scalable, and efficient cloud-based solutions using agile methodologies.</span></p>\n</div>","id":"41cecab5-6f42-4b6e-97b5-8e750c4d1c72","lists":[{"text":"Responsibilities","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Cares deeply about code quality, performance, and execution, but isn't dogmatic.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Ability to handle multiple projects and shifting requirements.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Designs &amp; develops new features and services in a NodeJS and React environment.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Implements webapp user interfaces with TailwindCSS, React, and TypeScript.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Utilizes GraphQL for effective client-server communication.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Builds robust API integrations with 3rd party software including Netsuite, Shiphawk, Zamp, Arrowstream, and SPS Commerce.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Collaborates with other engineers to improve and release new software products.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Works with product and design teams to design and develop new features.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Coordinates deployment of services into production.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11.5pt;\">Works with feature team to plan projects, estimate tasks, set realistic milestones, provide regular updates, and deliver solutions.&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 3pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Works with other engineers and IT to provide ongoing and responsive support to users.</span></p>\n</li>\n\n</ul></div>"},{"text":"Qualifications","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Ability to learn quickly.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Responsibility for application performance and stability.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Capable of prioritizing multiple projects to meet goals without management oversight.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Experience with React, GraphQL, Node.js, TypeScript, and Github is required.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Experience with TailwindCSS, Nextjs, AWS, Postgres and DynamoDB is preferred.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Ability to think critically to discover and solve complex problems.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Excellent time-management and communication skills.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">4+ years of industry experience required.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11.5pt;\">Willingness to help out on other areas of the stack if necessary.</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">\n<p style=\"line-height: 1.2; margin-top: 3pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Maintain a positive attitude and have the ability to handle change with professionalism and authenticity.</span></p>\n</li>\n\n</ul></div>"}],"text":"Full Stack Engineer","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"line-height: 1.2; margin-top: 3pt; margin-bottom: 3pt;\"><span style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #1d1c1d;\">The Full-Stack Engineer is responsible for developing, maintaining, and enhancing both front-end and back-end components of web applications related to Crumbl&rsquo;s supply chain and distribution systems. As a Full-Stack Engineer with knowledge of React, GraphQL, Node.js, and TypeScript, you will collaborate with cross-functional teams including product managers, UX designers, and other engineers to create high-quality, scalable, and efficient cloud-based solutions using agile methodologies.</span></p>\n</div>","descriptionBodyPlain":"The Full-Stack Engineer is responsible for developing, maintaining, and enhancing both front-end and back-end components of web applications related to Crumbl’s supply chain and distribution systems. As a Full-Stack Engineer with knowledge of React, GraphQL, Node.js, and TypeScript, you will collaborate with cross-functional teams including product managers, UX designers, and other engineers to create high-quality, scalable, and efficient cloud-based solutions using agile methodologies.\n","hostedUrl":"https://jobs.lever.co/crumbl/41cecab5-6f42-4b6e-97b5-8e750c4d1c72","applyUrl":"https://jobs.lever.co/crumbl/41cecab5-6f42-4b6e-97b5-8e750c4d1c72/apply"},{"additionalPlain":"\nBenefits & Perks\n\n-   Medical, dental, and vision benefits\n-   15 days PTO/year\n-   10 paid holidays\n-   Paid parental leave\n-   Personal phone bill reimbursement\n-   Gym reimbursement\n-   Corporate DoorDash® DashPass membership\n-   Regular company and team activities\n-   401k with competitive matching contribution plan\n-   Excellent opportunities for career growth\n-   Work in a hyper-growth company\n\nCrumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.\n\nCrumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.\n\nCrumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! \n\nCrumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\n\nRecruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.\n","additional":"<div><br></div><div>Benefits &amp; Perks</div><div><br></div><div>-   Medical, dental, and vision benefits</div><div>-   15 days PTO/year</div><div>-   10 paid holidays</div><div>-   Paid parental leave</div><div>-   Personal phone bill reimbursement</div><div>-   Gym reimbursement</div><div>-   Corporate DoorDash® DashPass membership</div><div>-   Regular company and team activities</div><div>-   401k with competitive matching contribution plan</div><div>-   Excellent opportunities for career growth</div><div>-   Work in a hyper-growth company</div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl was founded in 2017 by Jason McGowan &amp; Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!&nbsp;</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</span></div><div><br></div><div><i>Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.</i></div>","categories":{"commitment":"Full Time","department":"Crumbl","location":"Provo, UT","team":"Supply Chain","allLocations":["Provo, UT"]},"createdAt":1774985957893,"descriptionPlain":"Under the direction of the Director of International Procurement, the International Buyerdevelops and supports U.S. and international supply chains by sourcing distributors, suppliers, and manufacturers, and fostering strong vendor partnerships. The Buyer manages ingredient integration into weekly menus and leads special projects from start to successful completion with precision and efficiency. The Buyer strategizes to find cost-effective deals and suppliers, and discovers the best methods of reducing procurement expenses.\n","description":"<div><span style=\"font-size: 16px;\">Under the direction of the Director of International Procurement, the International Buyerdevelops and supports U.S. and international supply chains by sourcing distributors, suppliers, and manufacturers, and fostering strong vendor partnerships. The Buyer manages ingredient integration into weekly menus and leads special projects from start to successful completion with precision and efficiency. The Buyer strategizes to find cost-effective deals and suppliers, and discovers the best methods of reducing procurement expenses.</span></div>","id":"332fb43d-aa2c-45ee-978d-322e5236c2ce","lists":[{"text":"Duties and Responsibilities","content":"\n<li>Approves and places orders with vendors, including raw ingredients, paper goods, and equipment.</li>\n<li>Maintains relationships with vendors and negotiates pricing.</li>\n<li>Maintains accurate vendor records, including pricing and descriptions.</li>\n<li>Analyzes stock levels and maintains appropriate inventory.</li>\n<li>Performs cycle counts and physical counts as needed.</li>\n<li>Performs follow up on PO’s for delivery status from vendors.</li>\n<li>Expedites ingredient orders as needed.</li>\n<li>Checks accuracy of inventory control.</li>\n<li>Negotiates and issues purchase orders, long-term PO’s, and blanket PO’s.</li>\n<li>Set up new vendors.</li>\n<li>Resolves receiving/issuing errors.</li>\n<li>Manages ingredient/vendor returns.</li>\n<li>Works and contributes to teams as needed.</li>\n<li>Conducts meetings with vendors as needed in different time zones.</li>\n<li>Assists in other areas and performs additional tasks as needed.</li>\n"},{"text":"Qualifications","content":"\n<li>Proven working experience in the food service industry.</li>\n<li>Strong negotiation and networking skills.</li>\n<li>Excellent communication</li>\n<li>Sound knowledge of supplier or third party management software.</li>\n<li>Aptitude in decision-making and working with numbers.</li>\n<li>Experience in collecting and analyzing data.</li>\n<li>Strong leadership capabilities.</li>\n<li>BS degree in supply chain management, logistics or business administration (preferred)</li>\n"}],"text":"International Buyer","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 16px;\">Under the direction of the Director of International Procurement, the International Buyerdevelops and supports U.S. and international supply chains by sourcing distributors, suppliers, and manufacturers, and fostering strong vendor partnerships. The Buyer manages ingredient integration into weekly menus and leads special projects from start to successful completion with precision and efficiency. The Buyer strategizes to find cost-effective deals and suppliers, and discovers the best methods of reducing procurement expenses.</span></div>","descriptionBodyPlain":"Under the direction of the Director of International Procurement, the International Buyerdevelops and supports U.S. and international supply chains by sourcing distributors, suppliers, and manufacturers, and fostering strong vendor partnerships. The Buyer manages ingredient integration into weekly menus and leads special projects from start to successful completion with precision and efficiency. The Buyer strategizes to find cost-effective deals and suppliers, and discovers the best methods of reducing procurement expenses.\n","hostedUrl":"https://jobs.lever.co/crumbl/332fb43d-aa2c-45ee-978d-322e5236c2ce","applyUrl":"https://jobs.lever.co/crumbl/332fb43d-aa2c-45ee-978d-322e5236c2ce/apply"},{"additionalPlain":"Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.\n\nCrumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.\n\nCrumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! \n\nCrumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\n","additional":"<div><span style=\"font-size: 11.5pt;\">Crumbl was founded in 2017 by Jason McGowan &amp; Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.</span></div><div><br></div><div><span style=\"font-size: 11.5pt;\">Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.</span></div><div><br></div><div><span style=\"font-size: 11.5pt;\">Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!&nbsp;</span></div><div><br></div><div><span style=\"font-size: 11.5pt;\">Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</span></div>","categories":{"commitment":"Part Time","department":"Crumbl","location":"Provo, UT","team":"Creative","allLocations":["Provo, UT"]},"createdAt":1780605099893,"descriptionPlain":"The Temporary Photographer is responsible for capturing high-quality product and brand photography that aligns with Crumbl’s visual standards. This role supports the Creative team by executing photo shoots, editing and delivering final assets, maintaining organization of photography files, and ensuring consistency across all imagery. The ideal candidate has experience in product photography, can work independently with minimal supervision, and is able to adapt quickly to established creative processes and brand guidelines. This temporary position provides additional photography support during periods of increased workload, special projects, or team coverage needs.\n \nThis temporary role is estimated to last 3 months and is part time, working 25 hours weekly. \n","description":"<div>The Temporary Photographer is responsible for capturing high-quality product and brand photography that aligns with Crumbl’s visual standards. This role supports the Creative team by executing photo shoots, editing and delivering final assets, maintaining organization of photography files, and ensuring consistency across all imagery. The ideal candidate has experience in product photography, can work independently with minimal supervision, and is able to adapt quickly to established creative processes and brand guidelines. This temporary position provides additional photography support during periods of increased workload, special projects, or team coverage needs.</div>\n<div>&nbsp;</div>\n<div>This temporary role is estimated to last 3 months and is part time, working 25 hours weekly.&nbsp;</div>","id":"8e2bf280-b1a6-40d9-a573-96224635ff8d","lists":[{"text":"Responsibilities","content":"\n<li>Responsible for higher level projects, such as strategically planning and maintaining the photos&nbsp;</li>\n<li>A very strong understanding and ability to style, light, shoot, and edit.</li>\n<li>Advanced Lightroom and Photoshop skills, with the ability to work quickly and efficiently while producing a high level of quality.</li>\n<li>The ability to visualize the brand's current identity.</li>\n<li>Ensure the success of assigned projects under the direction of the Director of Photography.</li>\n<li>Studio space and file management: responsible for digital file organization, along with studio and equipment organization and maintenance.</li>\n\n<div>&nbsp;</div>"},{"text":"Qualifications","content":"\n<li>1+ years of related product photography experience.</li>\n<li>Strong ability to prioritize, multi-task, and stay organized, while working in a fast-paced role with quick turnaround.</li>\n<li>Prioritizing quality and consistency of work.</li>\n<li>Strong team player.</li>\n<li>Studio level understanding of lighting, styling / composition, and creating a high level result.&nbsp;</li>\n<li>Strong attention to detail, including overseeing consistency in how Crumbl looks across multiple applications.</li>\n\n<div>&nbsp;</div>"}],"salaryRange":{"min":22,"max":24,"currency":"USD","interval":"per-hour-wage"},"text":"Photographer (Temp role)","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>The Temporary Photographer is responsible for capturing high-quality product and brand photography that aligns with Crumbl&rsquo;s visual standards. This role supports the Creative team by executing photo shoots, editing and delivering final assets, maintaining organization of photography files, and ensuring consistency across all imagery. The ideal candidate has experience in product photography, can work independently with minimal supervision, and is able to adapt quickly to established creative processes and brand guidelines. This temporary position provides additional photography support during periods of increased workload, special projects, or team coverage needs.</div>\n<div>&nbsp;</div>\n<div>This temporary role is estimated to last 3 months and is part time, working 25 hours weekly.&nbsp;</div>","descriptionBodyPlain":"The Temporary Photographer is responsible for capturing high-quality product and brand photography that aligns with Crumbl’s visual standards. This role supports the Creative team by executing photo shoots, editing and delivering final assets, maintaining organization of photography files, and ensuring consistency across all imagery. The ideal candidate has experience in product photography, can work independently with minimal supervision, and is able to adapt quickly to established creative processes and brand guidelines. This temporary position provides additional photography support during periods of increased workload, special projects, or team coverage needs.\n \nThis temporary role is estimated to last 3 months and is part time, working 25 hours weekly. \n","hostedUrl":"https://jobs.lever.co/crumbl/8e2bf280-b1a6-40d9-a573-96224635ff8d","applyUrl":"https://jobs.lever.co/crumbl/8e2bf280-b1a6-40d9-a573-96224635ff8d/apply"},{"additionalPlain":"\nBenefits & Perks\n\n-   Medical, dental, and vision benefits\n-   15 days PTO/year\n-   10 paid holidays\n-   Paid parental leave\n-   Personal phone bill reimbursement\n-   Gym reimbursement\n-   Corporate DoorDash® DashPass membership\n-   Regular company and team activities\n-   401k with competitive matching contribution plan\n-   Excellent opportunities for career growth\n-   Work in a hyper-growth company\n\nCrumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.\n\nCrumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.\n\nCrumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! \n\nCrumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\n\nRecruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.\n","additional":"<div><br></div><div>Benefits &amp; Perks</div><div><br></div><div>-   Medical, dental, and vision benefits</div><div>-   15 days PTO/year</div><div>-   10 paid holidays</div><div>-   Paid parental leave</div><div>-   Personal phone bill reimbursement</div><div>-   Gym reimbursement</div><div>-   Corporate DoorDash® DashPass membership</div><div>-   Regular company and team activities</div><div>-   401k with competitive matching contribution plan</div><div>-   Excellent opportunities for career growth</div><div>-   Work in a hyper-growth company</div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl was founded in 2017 by Jason McGowan &amp; Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!&nbsp;</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</span></div><div><br></div><div><i>Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.</i></div>","categories":{"commitment":"Full Time","department":"Crumbl","location":"Provo, UT","team":"C-Suite","allLocations":["Provo, UT"]},"createdAt":1779468719919,"descriptionPlain":"Crumbl is seeking a high-judgment, highly organized Senior Executive Assistant to support the Chief Financial Officer. This role is designed to protect the CFO's time by owning calendar management, email triage, investor communications coordination, board preparation logistics, finance meeting cadence, business travel, and high-priority follow-through.\nThe ideal candidate operates as a strategic business partner, not only an administrative scheduler. This person will improve executive operating rhythms, strengthen communication flow, and help ensure the CFO remains focused on strategic finance leadership, stakeholder engagement, and critical business decisions.Scope of CFO and Executive Assistant responsibilities includes Finance, Development and Supply Chain.\n","description":"<div>\n<p style=\"margin: 0in 0in 10.5pt; line-height: 150%; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; line-height: 150%; font-family: Aptos, sans-serif; color: black;\">Crumbl is seeking a high-judgment, highly organized Senior Executive Assistant to support the Chief Financial Officer. This role is designed to protect the CFO's time by owning calendar management, email triage, investor communications coordination, board preparation logistics, finance meeting cadence, business travel, and high-priority follow-through.</span></p>\n<p style=\"margin: 0in 0in 10.5pt; line-height: 150%; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; line-height: 150%; font-family: Aptos, sans-serif; color: black;\">The ideal candidate operates as a strategic business partner, not only an administrative scheduler. This person will improve executive operating rhythms, strengthen communication flow, and help ensure the CFO remains focused on strategic finance leadership, stakeholder engagement, and critical business decisions.<strong> </strong>Scope of CFO and Executive Assistant responsibilities includes Finance, Development and Supply Chain.</span></p>\n</div>","id":"f75b0c81-55a0-4bbf-ab74-929a009d1fa6","lists":[{"text":"Responsibilities","content":"<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><strong><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Executive Calendar and Time Management</span></strong>\n<ul style=\"list-style-type: circle; margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Own and optimize the CFO's calendar, ensuring priorities, decision-making time, deep work blocks, travel, and internal leadership meetings are sequenced intentionally.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Evaluate meeting requests, clarify objectives, and decline, delegate, shorten, or reschedule low-value meetings when appropriate.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Prepare the CFO daily and weekly by ensuring all meetings include complete agendas, attendee lists, context, logistics, and required pre-read materials.</span></li>\n\n\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><strong><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Email and Communication Management</span></strong>\n<ul style=\"list-style-type: circle; margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Fully manage and triage the CFO's inbox, identifying priority items, drafting replies, routing requests, and resolving routine matters with speed and discretion.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Draft professional internal and external correspondence on behalf of the CFO, including responses to leadership, partners, vendors, and investor contacts.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Maintain a high standard of responsiveness, accuracy, and professionalism in written communications.</span></li>\n\n\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><strong><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Investor and Board Support</span></strong>\n<ul style=\"list-style-type: circle; margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Coordinate investor communications logistics, including scheduling, briefing preparation, follow-up tracking, and timely delivery of requested materials.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Support board meeting and lender call preparation by managing calendars, timelines, logistics, draft deck coordination, pre-read circulation, attendee confirmations, and day-of execution.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Act as a liaison with board member assistants, investors, external advisors, and other executive offices as needed.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Maintain a forward-looking calendar of recurring investor, board, and finance milestones to ensure no critical date is missed.</span></li>\n\n\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><strong><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Finance Meeting Coordination</span></strong>\n<ul style=\"list-style-type: circle; margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Coordinate recurring finance leadership meetings, monthly and quarterly business reviews, and cross-functional sessions led by the CFO.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Gather agendas, collect inputs, assemble pre-reads, and ensure the right stakeholders are prepared in advance.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Track action items, owners, deadlines, and status updates after meetings so commitments are completed without requiring the CFO to chase follow-through.</span></li>\n\n\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><strong><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Briefing, Follow-Through, and Executive Operations</span></strong>\n<ul style=\"list-style-type: circle; margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Prepare concise briefing notes for important meetings, including participant background, key issues, desired outcomes, and open decisions.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Run a daily executive sync process with the CFO to review priorities, flagged issues, upcoming meetings, pending decisions, and next actions.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Support smooth execution across the office of the CFO through strong coordination, documentation, and follow-through.</span></li>\n\n\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><strong><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Travel and Administrative Support</span></strong>\n<ul style=\"list-style-type: circle; margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Manage business travel planning, itineraries, logistics changes, and travel briefs for the CFO.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Prepare and process expense reports, reimbursements, and administrative documentation accurately and on time.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Handle sensitive information with complete confidentiality, professionalism, and sound judgment.</span></li>\n\n\n\n<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><strong><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">The Senior Executive Assistant will regularly perform the following activities:</span></strong>\n<ul style=\"list-style-type: circle; margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Review and reset the CFO inbox each day, prioritize incoming requests, and draft or send responses within agreed authority levels.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Confirm meeting readiness by gathering agendas, briefing materials, financial context, and attendee information before each meeting.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Coordinate investor calls, board prep sessions, finance leadership meetings, and cross-functional follow-ups.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Track open action items across Finance and executive stakeholders and proactively remind owners until work is completed.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Prepare travel plans, itineraries, and day-of logistics for internal and external meetings.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Draft polished communications and ensure requests are routed to the correct internal owner when they do not require direct CFO involvement.</span></li>\n\n\n</ul></li></ul></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul>"},{"text":"Qualifications","content":"<div>\n<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><strong><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Required Qualifications</span></strong>\n<ul style=\"list-style-type: circle; margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">7+ years of executive assistant experience supporting a C-suite executive, preferably a CFO, President, or CEO.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Experience managing complex calendars, inboxes, travel, and executive communications in a fast-paced environment.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Strong written communication skills and the ability to draft polished correspondence for senior internal and external stakeholders.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">High discretion and proven experience handling confidential business, financial, compensation, or board-related information.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Strong organizational skills, follow-through, and the ability to manage multiple priorities with minimal oversight.</span></li>\n\n\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><strong><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Preferred Qualifications</span></strong>\n<ul style=\"list-style-type: circle; margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Experience supporting a finance executive, private equity-backed company, franchised business, restaurant brand, or other high-growth consumer business.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Comfort working with financial materials, executive dashboards, board decks, and investor communication processes.</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Experience operating in a fast-moving executive environment with multiple senior stakeholders.</span></li>\n\n\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><strong><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Core Competencies</span></strong>\n<ul style=\"list-style-type: circle; margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Executive judgment</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Prioritization and triage</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Written communication</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Stakeholder coordination</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Confidentiality and discretion</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Follow-through and accountability</span></li>\n<li style=\"line-height: normal; margin: 0in 0in 6pt 0px; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; font-family: Aptos, sans-serif; color: black;\">Calm execution under pressure</span></li>\n\n\n\n</ul></li></ul></li></ul></li></ul></div>"}],"text":"Senior Executive Assistant","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"margin: 0in 0in 10.5pt; line-height: 150%; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; line-height: 150%; font-family: Aptos, sans-serif; color: black;\">Crumbl is seeking a high-judgment, highly organized Senior Executive Assistant to support the Chief Financial Officer. This role is designed to protect the CFO's time by owning calendar management, email triage, investor communications coordination, board preparation logistics, finance meeting cadence, business travel, and high-priority follow-through.</span></p>\n<p style=\"margin: 0in 0in 10.5pt; line-height: 150%; font-size: 10.5pt; font-family: Georgia, serif;\"><span style=\"font-size: 11.0pt; line-height: 150%; font-family: Aptos, sans-serif; color: black;\">The ideal candidate operates as a strategic business partner, not only an administrative scheduler. This person will improve executive operating rhythms, strengthen communication flow, and help ensure the CFO remains focused on strategic finance leadership, stakeholder engagement, and critical business decisions.<strong> </strong>Scope of CFO and Executive Assistant responsibilities includes Finance, Development and Supply Chain.</span></p>\n</div>","descriptionBodyPlain":"Crumbl is seeking a high-judgment, highly organized Senior Executive Assistant to support the Chief Financial Officer. This role is designed to protect the CFO's time by owning calendar management, email triage, investor communications coordination, board preparation logistics, finance meeting cadence, business travel, and high-priority follow-through.\nThe ideal candidate operates as a strategic business partner, not only an administrative scheduler. This person will improve executive operating rhythms, strengthen communication flow, and help ensure the CFO remains focused on strategic finance leadership, stakeholder engagement, and critical business decisions.Scope of CFO and Executive Assistant responsibilities includes Finance, Development and Supply Chain.\n","hostedUrl":"https://jobs.lever.co/crumbl/f75b0c81-55a0-4bbf-ab74-929a009d1fa6","applyUrl":"https://jobs.lever.co/crumbl/f75b0c81-55a0-4bbf-ab74-929a009d1fa6/apply"},{"additionalPlain":"\nBenefits & Perks\n\n-   Medical, dental, and vision benefits\n-   15 days PTO/year\n-   10 paid holidays\n-   Paid parental leave\n-   Personal phone bill reimbursement\n-   Gym reimbursement\n-   Corporate DoorDash® DashPass membership\n-   Regular company and team activities\n-   401k with competitive matching contribution plan\n-   Excellent opportunities for career growth\n-   Work in a hyper-growth company\n\nCrumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.\n\nCrumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.\n\nCrumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! \n\nCrumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\n\nRecruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.\n","additional":"<div><br></div><div>Benefits &amp; Perks</div><div><br></div><div>-   Medical, dental, and vision benefits</div><div>-   15 days PTO/year</div><div>-   10 paid holidays</div><div>-   Paid parental leave</div><div>-   Personal phone bill reimbursement</div><div>-   Gym reimbursement</div><div>-   Corporate DoorDash® DashPass membership</div><div>-   Regular company and team activities</div><div>-   401k with competitive matching contribution plan</div><div>-   Excellent opportunities for career growth</div><div>-   Work in a hyper-growth company</div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl was founded in 2017 by Jason McGowan &amp; Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!&nbsp;</span></div><div><br></div><div><span style=\"font-size: 11.5pt\">Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</span></div><div><br></div><div><i>Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.</i></div>","categories":{"commitment":"Full Time","department":"Crumbl","location":"Provo, UT","team":"Marketing","allLocations":["Provo, UT"]},"createdAt":1775254937178,"descriptionPlain":"We are seeking a creative and detail-oriented Social Media Manager to take ownership of 1–2 of Crumbl’s social media platforms. This role is responsible for planning and executing engaging, on-brand content that supports overall marketing objectives. Working under the guidance of a senior manager, the Social Media Manager will develop and maintain a content calendar, ideate innovative, on-trend content concepts, and produce high-quality assets including videos, graphics, and written copy. The ideal candidate is both strategic and hands-on—capable of turning ideas into compelling posts while ensuring consistency, performance, and growth across assigned channels. Social media is a huge part of Crumbl’s marketing and brand strategy, which makes this a high-impact role in driving brand awareness and affinity.\n","description":"<div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">We are seeking a creative and detail-oriented Social Media Manager to take ownership of 1–2 of Crumbl’s social media platforms. This role is responsible for planning and executing engaging, on-brand content that supports overall marketing objectives. Working under the guidance of a senior manager, the Social Media Manager will develop and maintain a content calendar, ideate innovative, on-trend content concepts, and produce high-quality assets including videos, graphics, and written copy. The ideal candidate is both strategic and hands-on—capable of turning ideas into compelling posts while ensuring consistency, performance, and growth across assigned channels. Social media is a huge part of Crumbl’s marketing and brand strategy, which makes this a high-impact role in driving brand awareness and affinity.</span></p>\n</div>","id":"2344b5bf-6f4c-4096-947c-4732aedec076","lists":[{"text":"Responsibilities","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Own and manage 1–2 assigned social media platforms end-to-end</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Develop and maintain a robust content calendar with daily posts aligned with brand strategy</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Collaborate with leadership to align content with broader marketing campaigns and goals</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Brainstorm and pitch creative content concepts tailored to each platform</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Create original, social-first content, which may include short-form lo-fi videos, lo-fi photos, graphics, and other visual assets, with support from our in-house creative team for higher production deliverables</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Write engaging captions and post copy that reflect brand voice and tone</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Schedule and publish daily content across platforms in a timely manner, which will include posting on weekends at least 1x per month</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Monitor platform and cultural trends and adapt content strategies to stay relevant</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Ensure consistency in messaging, branding, and visual identity</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Optimize content based on performance data and platform best practices</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Coordinate with across teams as needed to ensure accuracy and consistency of customer facing communications</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Stay up to date on social media tools, trends, and emerging platforms</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Support testing of new content formats, ideas, and growth strategies</span></p>\n</li>\n\n</ul></div>"},{"text":"Qualifications","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">2–4 years of experience managing social media accounts for a brand, agency, or creator. Experience in a food or consumer brand is a plus</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Proven ability to develop and execute content strategies across platforms (e.g., Instagram feed, reels, stories, broadcast channels; TikTok, Facebook)</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Strong content creation skills, including necessary video editing and graphic design and proficiency using necessary tools to create content (i.e. CapCut, Canva). Portfolio or work samples are a strong plus&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Proficiency with social media tools (e.g., scheduling platforms, analytics dashboards)</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Excellent copywriting skills with a clear understanding of brand voice and tone</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Experience building and managing content calendars</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Deep knowledge of current social media trends, formats, and best practices</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Ability to analyze performance metrics and translate insights into actionable improvements</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Strong organizational and time management skills with the ability to meet deadlines, and extreme attention to detail</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Creative thinker with a proactive approach to ideation and problem-solving</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Comfortable working both independently and collaboratively within a team</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; color: #2c3241; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt; color: #000000;\">Comfortable in a fast-paced, quick changing environment is a must</span></p>\n</li>\n<li style=\"font-size: 11.5pt; font-family: Arial, sans-serif; margin-left: -31.5pt;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt;\">Bachelor’s degree in Marketing, Communications, or a related field (or equivalent experience)</span></p>\n</li>\n\n</ul></div>"}],"text":"Social Media Manager","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11.5pt; font-family: Arial, sans-serif;\">We are seeking a creative and detail-oriented Social Media Manager to take ownership of 1&ndash;2 of Crumbl&rsquo;s social media platforms. This role is responsible for planning and executing engaging, on-brand content that supports overall marketing objectives. Working under the guidance of a senior manager, the Social Media Manager will develop and maintain a content calendar, ideate innovative, on-trend content concepts, and produce high-quality assets including videos, graphics, and written copy. The ideal candidate is both strategic and hands-on&mdash;capable of turning ideas into compelling posts while ensuring consistency, performance, and growth across assigned channels. Social media is a huge part of Crumbl&rsquo;s marketing and brand strategy, which makes this a high-impact role in driving brand awareness and affinity.</span></p>\n</div>","descriptionBodyPlain":"We are seeking a creative and detail-oriented Social Media Manager to take ownership of 1–2 of Crumbl’s social media platforms. This role is responsible for planning and executing engaging, on-brand content that supports overall marketing objectives. Working under the guidance of a senior manager, the Social Media Manager will develop and maintain a content calendar, ideate innovative, on-trend content concepts, and produce high-quality assets including videos, graphics, and written copy. The ideal candidate is both strategic and hands-on—capable of turning ideas into compelling posts while ensuring consistency, performance, and growth across assigned channels. Social media is a huge part of Crumbl’s marketing and brand strategy, which makes this a high-impact role in driving brand awareness and affinity.\n","hostedUrl":"https://jobs.lever.co/crumbl/2344b5bf-6f4c-4096-947c-4732aedec076","applyUrl":"https://jobs.lever.co/crumbl/2344b5bf-6f4c-4096-947c-4732aedec076/apply"},{"additionalPlain":"Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.\n\nCrumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.\n\nCrumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! \n\nCrumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\n","additional":"<div><span style=\"font-size: 11.5pt;\">Crumbl was founded in 2017 by Jason McGowan &amp; Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.</span></div><div><br></div><div><span style=\"font-size: 11.5pt;\">Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.</span></div><div><br></div><div><span style=\"font-size: 11.5pt;\">Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!&nbsp;</span></div><div><br></div><div><span style=\"font-size: 11.5pt;\">Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</span></div>","categories":{"commitment":"Part Time","department":"Crumbl","location":"Provo, UT","team":"Compliance & Support","allLocations":["Provo, UT"]},"createdAt":1773947516747,"descriptionPlain":"Franchise Support and Quality is a team in the Field Operations department. We provide support to Crumbl franchise locations by making it easy for Owners, Operators, Managers, and Crew Members to get answers, solve problems, and identify opportunities. We measure success by the speed, accuracy, and experience we provide.\n \nThe services we offer include general operational support, cookie support, tech support, supply chain support, and quality assurance. We focus on modeling exceptional hospitality, upholding Crumbl policies with empathy, and continuous improvement to make things better for today—and where Crumbl is headed tomorrow. \n \nIf you are passionate about joining a top tier team that focuses efforts on helping franchise locations make the best box of cookies in the world, this position is for you.\n \nThe Tech Support Specialist I is responsible for providing technical product support to Crumbl Franchise locations, including remotely troubleshooting software, coordinating hardware installation, and supporting end-users of varying technical expertise (via support tickets).\n","description":"<div><span style=\"font-size: 16px;\">Franchise Support and Quality is a team in the Field Operations department. We provide support to Crumbl franchise locations by making it easy for Owners, Operators, Managers, and Crew Members to get answers, solve problems, and identify opportunities. We measure success by the speed, accuracy, and experience we provide.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">The services we offer include general operational support, cookie support, tech support, supply chain support, and quality assurance. We focus on modeling exceptional hospitality, upholding Crumbl policies with empathy, and continuous improvement to make things better for today—and where Crumbl is headed tomorrow.&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">If you are passionate about joining a top tier team that focuses efforts on helping franchise locations make the best box of cookies in the world, this position is for you.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">The Tech Support Specialist I is responsible for providing technical product support to Crumbl Franchise locations, including remotely troubleshooting software, coordinating hardware installation, and supporting end-users of varying technical expertise (via support tickets).</span></div>","id":"9f308f58-58a9-4159-9c97-064ebed64d5b","lists":[{"text":"Duties and Responsibilities","content":"\n<li>Provide an effortless customer experience through a support ticket or phone response to make it easy for Crumbl locations to get answers and solve problems</li>\n<li>Utilize ticketing system to communicate and thoroughly document issues and opportunities</li>\n<li>Manage ticket queue daily to make sure all tickets are updated and resolved effectively</li>\n<li>Diagnose and troubleshoot simple and complex issues for both Crumbl store hardware and software by utilizing all available resources provided</li>\n<li>Refer to established recommendations for technical product support and escalate complex issues as needed to higher-level technical product support specialists or management</li>\n<li>Using KCS methodology, contribute to the knowledge base by flagging, editing and creating articles</li>\n<li>Follow all Standard Operating Procedures</li>\n<li>Advocate for Crumbl store locations and own issues until completion</li>\n<li>Maintain Crumbl Ops and business acumen by attending team trainings to adequately support platforms and stores</li>\n<li>Support and meet team goals for response times, accuracy, and experience metrics</li>\n<li>Contribute to an inspiring team environment with an open communication culture</li>\n<li>Adhere to published work schedule and maintain excellent attendance</li>\n<li>Demonstrate relentless teamwork through collaboration on team projects and initiatives</li>\n<li>Regularly attend 1:1s with manager to review performance and make professional developmental goals</li>\n"},{"text":"Qualifications","content":"\n<li>High school diploma or equivalent required.&nbsp;</li>\n<li>General interest in technology.</li>\n<li>Basic knowledge of Crumbl’s products/services preferred, but not required.</li>\n<li>Excellent verbal and written communication skills.&nbsp;</li>\n<li>Self-motivated and able to work in autonomy.</li>\n<li>Ability to multitask and manage time efficiently.</li>\n<li>Understand common troubleshooting methods.</li>\n<li>Ability to think critically to discover and solve complex problems.</li>\n<li>Experience in either customer service or tech support (preferred).</li>\n<li>Familiarity with Apple products (preferred).</li>\n<li>Willing to work variable shifts including evenings, weekends, and public holidays.</li>\n<li>Maintain a positive attitude and have the ability to handle change with professionalism and authenticity.</li>\n"},{"text":"Working Conditions","content":"\n<li>Working environment is generally an office setting utilizing a laptop, phone, and other required office equipment. Work environment contains multiple shifts. Must work in the office on shifts occurring between 9am – 5pm. Shifts being worked during 5am – 9am and 6pm – 1am may receive the option to work from home. Exposure to mechanical and electrical hazards is associated with all shifts.</li>\n\n<div>&nbsp;</div>"}],"text":"Technical  Support Specialist (Part Time)","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 16px;\">Franchise Support and Quality is a team in the Field Operations department. We provide support to Crumbl franchise locations by making it easy for Owners, Operators, Managers, and Crew Members to get answers, solve problems, and identify opportunities. We measure success by the speed, accuracy, and experience we provide.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">The services we offer include general operational support, cookie support, tech support, supply chain support, and quality assurance. We focus on modeling exceptional hospitality, upholding Crumbl policies with empathy, and continuous improvement to make things better for today&mdash;and where Crumbl is headed tomorrow.&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">If you are passionate about joining a top tier team that focuses efforts on helping franchise locations make the best box of cookies in the world, this position is for you.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">The Tech Support Specialist I is responsible for providing technical product support to Crumbl Franchise locations, including remotely troubleshooting software, coordinating hardware installation, and supporting end-users of varying technical expertise (via support tickets).</span></div>","descriptionBodyPlain":"Franchise Support and Quality is a team in the Field Operations department. We provide support to Crumbl franchise locations by making it easy for Owners, Operators, Managers, and Crew Members to get answers, solve problems, and identify opportunities. We measure success by the speed, accuracy, and experience we provide.\n \nThe services we offer include general operational support, cookie support, tech support, supply chain support, and quality assurance. We focus on modeling exceptional hospitality, upholding Crumbl policies with empathy, and continuous improvement to make things better for today—and where Crumbl is headed tomorrow. \n \nIf you are passionate about joining a top tier team that focuses efforts on helping franchise locations make the best box of cookies in the world, this position is for you.\n \nThe Tech Support Specialist I is responsible for providing technical product support to Crumbl Franchise locations, including remotely troubleshooting software, coordinating hardware installation, and supporting end-users of varying technical expertise (via support tickets).\n","hostedUrl":"https://jobs.lever.co/crumbl/9f308f58-58a9-4159-9c97-064ebed64d5b","applyUrl":"https://jobs.lever.co/crumbl/9f308f58-58a9-4159-9c97-064ebed64d5b/apply"}]