[{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of an Account Development Representative at Coupa:
\n
\n
We are looking for a highly driven and energetic Account Development Representative (ADR) to join our growing APAC team based in Sydney. If you are passionate about driving B2B digital transformation and love the thrill of the hunt, this is your chance to make a real impact. You will be the engine that powers our sales pipeline, working closely with our Sales and Marketing teams to identify, engage, and qualify top-tier enterprise accounts across Australia and the wider APAC region.
\n
\n\n
Pipeline Generation: Prospect, qualify, and nurture both inbound leads and targeted outbound opportunities.\nStrategic Outreach: Be the vital first point of contact. Engage with key decision-makers, uncover their business challenges, and position our solutions effectively to outline next steps.\nAccount Prioritization: Collaborate directly with the broader sales team to develop and execute strategies for penetrating high-value target accounts.\nTech-Savvy Execution: Leverage Salesforce (SFDC) and modern sales engagement tools to flawlessly manage leads, track activities, and document prospect interactions.\nMarket Expertise: Continuously develop your knowledge of our product offerings and the competitive landscape to consult prospects with confidence.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
1–2+ years of experience in B2B inside sales, SaaS sales, or a similar customer-facing role.\nA customer-centric mindset with an unstoppable drive to hit and exceed targets.\nExceptional communication and active listening skills. You know how to build rapport quickly over the phone, via video, or email.\nHands-on experience with Salesforce (SFDC) or similar modern CRMs.\nA highly self-motivated, organized, and adaptable attitude, thriving in a fast-paced, entrepreneurial environment.\nSolid understanding of the Australian business landscape.\n\n"}],"salaryRange":{"currency":"AUD","interval":"per-year-salary","min":86000,"max":98000},"salaryDescription":"\n
OTE range AUD 124000-140000 with a mix of 70/30
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of an Account Development Representative at Coupa:
\n
\n
We are looking for a highly driven and energetic Account Development Representative (ADR) to join our growing APAC team based in Sydney. If you are passionate about driving B2B digital transformation and love the thrill of the hunt, this is your chance to make a real impact. You will be the engine that powers our sales pipeline, working closely with our Sales and Marketing teams to identify, engage, and qualify top-tier enterprise accounts across Australia and the wider APAC region.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of an Account Director, Enterprise at Coupa:
\n\n
As an Enterprise Account Director at Coupa, you will drive our growth by prospecting, qualifying, pursuing, and closing opportunities within strategic accounts with revenues over USD 1bn. Your focus will be on targeting new logo prospects and building strong relationships with key decision-makers such as CPOs, CFOs, CIOs, and other customer stakeholders and influencers. By developing trusted advisor-level relationships, you will position Coupa as the preferred partner and create new business opportunities in collaboration with our digital transformation partners.
\n
Your contributions as an Enterprise Account Director will directly impact our success in expanding our market presence and driving revenue growth. Through your strategic approach and deep understanding of our customers' needs, you will establish Coupa as the go-to solution for their business challenges. Your ability to foster trusted relationships with senior executives and key stakeholders will drive new business opportunities and solidify Coupa's position as the Total Spend Platform leader. Join us in shaping the future of enterprise accounts and play an instrumental role in driving the growth and success of Coupa on a global scale.
\n
\n\n
Prospecting, building pipeline and selling Coupa cloud-based spend management solutions\nEngaging with C-level professionals to position Coupa’s strategic value proposition and lead large six-figure plus deals to closure\nCollaborating with customers and internal teams to build joint vision roadmaps outlining the value that Coupa will deliver\nCreating & maintaining actionable account plans to guide and develop strategies and identify new business opportunities\nProviding accurate forecasts and monthly reports to the sales manager to communicate the health of the sales pipeline, significant market trends, and any potential risks that may impact the ability to hit targets\n\n"},{"text":"What You Will Bring to Coupa: ","content":"\n\n
Consistent track record of exceeding sales quota in a SAAS B2B Software environment\nProven track record of successfully selling to and influencing C-level executives at the Enterprise level\nStrong organizational capability and experience in enterprise account planning\nDemonstrated ability to sell business value to Finance and Business customers using ROI and TCO models\nCross-functional leadership skills, working effectively with diverse teams, including Account Development and Solutions Consulting teams to deliver successful business outcomes\n\n"}],"text":"Account Director, Enterprise - 11849","country":"JP","workplaceType":"hybrid","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of an Account Director, Enterprise at Coupa:
\n\n
As an Enterprise Account Director at Coupa, you will drive our growth by prospecting, qualifying, pursuing, and closing opportunities within strategic accounts with revenues over USD 1bn. Your focus will be on targeting new logo prospects and building strong relationships with key decision-makers such as CPOs, CFOs, CIOs, and other customer stakeholders and influencers. By developing trusted advisor-level relationships, you will position Coupa as the preferred partner and create new business opportunities in collaboration with our digital transformation partners.
\n
Your contributions as an Enterprise Account Director will directly impact our success in expanding our market presence and driving revenue growth. Through your strategic approach and deep understanding of our customers' needs, you will establish Coupa as the go-to solution for their business challenges. Your ability to foster trusted relationships with senior executives and key stakeholders will drive new business opportunities and solidify Coupa's position as the Total Spend Platform leader. Join us in shaping the future of enterprise accounts and play an instrumental role in driving the growth and success of Coupa on a global scale.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Account Director,Invoice to Pay to Coupa:
\n
\n\n
As an Account Director focused on Invoice to Pay (I2P) products focused at Finance & AP departments, you will drive new logo penetration within strategic midsized market accounts while serving as a trusted advisor to senior finance leaders. You will also focus on current customer expansion sales and growth in the enterprise large market segment. This role blends sales ownership with deep domain expertise, enabling you to accelerate complex deal cycles and close high-value opportunities.
\nYou will engage C-level stakeholders, build compelling business cases, and partner closely with internal teams to position Coupa as the preferred Invoice to Pay and Total Spend transformation partner
","id":"78eddd1e-c146-4b65-98f7-722c8f449a9e","lists":[{"text":"What You'll Do: ","content":"\n
\n- Prospect, qualify, and close new opportunities within $1B+ revenue accounts, while working closely with internal cross-functional teams and account owners
\n- Engage CFOs, Treasurers, AP Managers, CPOS CIOs, and senior finance leaders to position Coupa’s I2P and Total Spend value, selling products tailored to fit Finance & AP teams
\n- Lead discovery, executive workshops, and value-based demonstrations tailored to finance practitioners
\n- Build ROI, TCO, and value realization models to support executive decision-making
\n- Develop and execute account and territory plans that drive pipeline and revenue growth
\n- Partner cross-functionally with sales, solutions consulting, and leadership to advance complex deals
\n- Shape deal strategy, accelerate pipeline velocity, and manage large and complex sales cycles
\n- Provide accurate forecasts and insights to sales leadership
\n\n
\n
\n- Proven success exceeding quota in mid & enterprise level B2B SaaS sales
\n- Deep expertise in Invoice-to-Pay, AP Automation, Finance, or FinTech, and Expense/Travel platforms
\n- Ability to manage a large and expansive territory of both prospect and current customer accounts, while managing a list and optimizing a time/territory balance
\n- Capability of working independently with strong creative skills to find new and impactful ways of mapping to accounts
\n- Demonstrated ability to sell complex, transformational solutions to C-level executives
\n- Strong enterprise account planning and deal orchestration skills
\n- Ability to translate finance challenges into compelling business value
\n- Excellent executive communication, presentation, and collaboration skills
\n\n
\n
\n
OTE range JPY 19 909 000 - 22 563 667 with a mix of 50/50
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
Global Well-being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location . Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Account Director,Invoice to Pay to Coupa:
\n
\n\n
As an Account Director focused on Invoice to Pay (I2P) products focused at Finance & AP departments, you will drive new logo penetration within strategic midsized market accounts while serving as a trusted advisor to senior finance leaders. You will also focus on current customer expansion sales and growth in the enterprise large market segment. This role blends sales ownership with deep domain expertise, enabling you to accelerate complex deal cycles and close high-value opportunities.
\nYou will engage C-level stakeholders, build compelling business cases, and partner closely with internal teams to position Coupa as the preferred Invoice to Pay and Total Spend transformation partner
","descriptionBodyPlain":"The Impact of a Account Director,Invoice to Pay to Coupa:\n \nAs an Account Director focused on Invoice to Pay (I2P) products focused at Finance & AP departments, you will drive new logo penetration within strategic midsized market accounts while serving as a trusted advisor to senior finance leaders. You will also focus on current customer expansion sales and growth in the enterprise large market segment. This role blends sales ownership with deep domain expertise, enabling you to accelerate complex deal cycles and close high-value opportunities.\n You will engage C-level stakeholders, build compelling business cases, and partner closely with internal teams to position Coupa as the preferred Invoice to Pay and Total Spend transformation partner\n \n","hostedUrl":"https://jobs.lever.co/coupa/78eddd1e-c146-4b65-98f7-722c8f449a9e","applyUrl":"https://jobs.lever.co/coupa/78eddd1e-c146-4b65-98f7-722c8f449a9e/apply"},{"additionalPlain":"Please note this role is based in Sydney, Australia.\n\n\nThe successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"Please note this role is based in Sydney, Australia.
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n\n
Build and lead the Coupa Sales team in the ANZ Region with a focus on recruiting and developing the very best talent\nCollaborate and partner cross-functionally with teams, including Account Development, Alliances, marketing and Solutions Consulting\nLead by example on sales processes and best practices\nDeliver weekly sales updates for the region and maintain the system of record in Salesforce\nEngage with C-level prospects to position Coupa’s strategic value proposition and drive deals to closure\nAdopt key sales training and coaching programs to drive Business Value Selling\nDevelop sales plans for targeted accounts, sub-regions and vertical segments\nAlign overall value messaging targeted towards the chief economic buyer in target accounts\nBuild out an account penetration model that encourages multi-angle access into key accounts\nExecute Field Sales Campaigns against targeted verticals or competitive take-out targets in Region\nAssist in the development of localised content for sales enablement programs for the region\nDevelop and improve localised competitive positioning and messaging to enable the sales team\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
A strong hunting mentality (this is not an Account management role)\nDemonstrate a successful career in Enterprise sales leadership within a SaaS environment\nExperienced in positioning value-based selling and selling to to Finance executives\nStrong empathy and ability to identify strategic customer pains and develop unique and compelling value propositions that focus on delivering business value\nStrong mentoring capability an ability to coach sales talent\nSuccessful track record of engaging at all levels in an organization, from a functional level to C-level executives\n\n"}],"text":"AVP - Enterprise","country":"AU","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Coupa Pay Success Manager at Coupa:
\n
Coupa Pay is the leading global payments platform that offers a one-stop-shop for all B2B payments and financing needs for Coupa customers. Coupa has partnered with leading global financial institutions in order to deliver customer value and success while meeting the changing needs of our customers.
\n
The Coupa Pay Success Manager will be part of a team responsible for helping customers drive ongoing adoption and innovation to achieve the greatest value from their use of Coupa Pay through value optimization, adoption program planning and solution expertise.
\n
\n\n
\nServe as a strategic advisor to customers by driving adoption, optimizing configuration, and aligning Coupa Pay usage with business goals.
\n\n\n\n
\nManage multiple customer engagements using strong project management practices, including regular status updates, adoption plans, and action tracking.
\n\n\n\n
\nProvide functional and technical expertise across all Coupa Pay capabilities, including support for major releases and supplier enablement.
\n\n\n\n
\nDeliver compelling, data-driven insights to identify opportunities for improvement and enhance customer value realization.
\n\n
\nCollaborate with internal teams and forge strong customer relationships to support growth, self-sufficiency, and long-term success.
\n\n\n
\n
\n\n
\n5+ years of experience in finance, procurement, accounts payable, sourcing, or IT, with a strong preference for a background in both procurement and AP.
\n\n\n\n
\nProven client management skills with the ability to drive continuous improvement and thrive in fast-paced, high-growth environments.
\n\n\n\n
\nStrong communication, organizational skills, attention to detail, and a passion for problem-solving and understanding core processes.
\n\n\n\n
\nExperience with SaaS solutions, software configuration, and delivering product demonstrations; familiarity with financial/accounting and CRM systems (e.g., Salesforce).
\n\n\n\n
\nProficiency in Excel and a goal-oriented mindset with a collaborative, curious, and adaptable approach.
\n\n
\nKnowledge of SQL, PHP or other programming languages is a plus.
\n\n\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Coupa Pay Success Manager at Coupa:
\n
Coupa Pay is the leading global payments platform that offers a one-stop-shop for all B2B payments and financing needs for Coupa customers. Coupa has partnered with leading global financial institutions in order to deliver customer value and success while meeting the changing needs of our customers.
\n
The Coupa Pay Success Manager will be part of a team responsible for helping customers drive ongoing adoption and innovation to achieve the greatest value from their use of Coupa Pay through value optimization, adoption program planning and solution expertise.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of the Customer Solution Partner to Coupa:
\n
The Customer Solution Partner (CSP) is a pivotal role where you will collaborate with Sales to articulate Coupa’s approach, methodology, and scope for delivery projects, emphasizing early value delivery. In this strategic position, you will collaborate closely with partners, challenging and shaping proposal estimates and plans. You will assemble Coupa's part in proposals, encompassing scoping, estimating, and costing.
\n
\n
\n\n
Identify, qualify, develop, and close new service engagements in collaboration with Account Managers/Sales.\nActively participate in sales cycles, covering all aspects of Coupa services.\nDesign, estimate, and/or scope engagements, both directly and through partners.\nSupport the development of customized service offerings to meet client needs.\nProvide feedback to the Solution Delivery Team on the suitability of existing packages to customer needs, supporting continuous improvement.\n\n\n
\n
\n\n
Proven experience selling consulting projects, solutions, or managed services for a Software/SaaS firm, with expertise in procurement and accounting processes.\nBackground in managing services engagements for large, multinational customers, demonstrating success with executive-level prospects and C-level executives.\nCredible at all levels, adept at building strong relationships internally with customers and partners.\nStructured and rigorous, yet solutions-minded and service-oriented, with a track record of sales overachievement and proficiency in tools like Salesforce, Excel, Word, OpenAir, or similar.\n\n\n
\n
OTE range JPY 14 574 000-16 516 667 with a mix of 80/20
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of the Customer Solution Partner to Coupa:
\n
The Customer Solution Partner (CSP) is a pivotal role where you will collaborate with Sales to articulate Coupa’s approach, methodology, and scope for delivery projects, emphasizing early value delivery. In this strategic position, you will collaborate closely with partners, challenging and shaping proposal estimates and plans. You will assemble Coupa's part in proposals, encompassing scoping, estimating, and costing.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
• Act as the trusted advisor and partner to Customer Success leadership with credibility and influence from strategy to execution • Implement and execute the Coupa Revenue Operating Model across the Customer Success organization. • Provide leadership and counsel to Customer Success leaders to implement objectives and cadences — including renewal forecast reviews and at-risk account cadences — that appropriately reflect and drive our business goals. • Own the operating rhythm for renewal forecasting, including available-to-renew (ATR) management and the accuracy and consistency of renewal rate, churn, and expansion reporting. • Drive book-of-business segmentation, coverage, and capacity planning processes and related activities, working with cross-functional teams to build plans that align to corporate goals and strategy. • Develop and implement best-practices, processes, and cadences to establish quality, accuracy, and process consistency across reporting, forecasting, retention management, and overall revenue process optimization while minimizing administrative overhead. • Oversee the creation, accuracy, and efficient distribution of retention, renewal, and customer health metrics, reports, and other revenue-related business intelligence essential to the organization. • Partner with Finance and Revenue Operations peers to ensure renewal, churn, and net retention reporting reconciles with company-level forecasting and planning. • Actively contribute to the enhancement of business operations processes covering applications, data, reporting, field engagement and project/change management. • Build strong relationships across Customer Success leadership and other cross-functional departments to influence decision making, drive process optimization and overall revenue effectiveness.
"},{"text":"What You Will Bring to Coupa: ","content":"• Strong executive presence and communication skills, and an ability to lead through influence and credibility across an organization. • Solid leadership skills with the ability to act independently. • Ability to manage and influence stakeholders • Strong understanding of the post-sales customer lifecycle — renewals, retention, and expansion — with the ability to translate that knowledge to other teams, including Revenue, Customer Success, Finance, IT, and other revenue support teams. • Excellent analytical skills combined with strong problem solving and organization skills and a high attention to detail. • Sharp business acumen and judgement, and strong project management skills. • Ability to work in a fast-paced, collaborative environment. • Results driven and naturally curious with an ability to motivate those around them. • Bachelor's degree in Business-related discipline; MBA and/or CPA an asset. • 5-8 years of relevant experience in Revenue Operations, Customer Success Operations, Sales Strategy or Business Operations. • 5+ years of experience in the software industry and cloud platform businesses. Industry experience in B2B, HCM and/or SaaS technology an asset. • Salesforce, Clari, Microsoft Excel, and other revenue analytics experience required, with experience in Gainsight or other Customer Success platforms and Tableau or other data visualization tools an asset.
"}],"salaryRange":{"min":128000,"max":179333,"currency":"USD","interval":"per-year-salary"},"text":"Customer Success Field Operations Director","country":"US","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Field Operations Director at Coupa:
\n
\nThe mission of Revenue Operations is to drive alignment across our go-to-market teams and optimize revenue performance. As a Lead Revenue Operations Business Partner, you will serve as the strategic advisor and operational partner to senior sales leaders. You’ll be responsible for increasing operational efficiencies, streamlining processes, managing performance metrics, and enabling data-driven decisions across the Revenue organization. Your responsibilities include Go-To-Market execution, demand planning, forecasting, pipeline health, performance management, reporting & analytics, business insights, business processes, and sales tools, and ensuring the revenue excellence model is standardized and implemented across the Revenue business.
","id":"f58b6b47-ac34-45d9-8eef-b81d18faa6a5","lists":[{"text":"What You'll Do: ","content":"• Act as the trusted advisor and partner to the business with credibility and influence from strategy to execution
\n• Implement and execute the Coupa Revenue Operating Model.
\n• Provide leadership and counsel to sales leaders to implement objectives and cadences that appropriately reflect and drive our business goals.
\n• Drive territory planning and quota setting processes and related activities, working with cross-functional teams to build plans that align to corporate goals and strategy.
\n• Develop and implement best-practices, processes, and cadences to establish quality, accuracy, and process consistency across reporting, forecasting, quota setting and management, and overall revenue process optimization while minimizing administrative overhead.
\n• Oversee the creation, accuracy, and efficient distribution of revenue metrics, reports, and other revenue related business intelligence essential to the organization.
\n• Actively contribute to the enhancement of business operations processes covering applications, data, reporting, field engagement and project/change management.
\n• Build strong relationships across field leadership and other cross-functional departments to influence decision making, drive process optimization and overall revenue effectiveness.
\n• Mentor Revenue Operations team members and help build a high-performance culture
"},{"text":"What You Will Bring to Coupa: ","content":"• Strong executive presence and communication skills, and an ability to lead through influence and credibility across an organization.
\n• Solid leadership skills with the ability to act independently.
\n• Ability to manage and influence stakeholders
\n• Strong understanding of the revenue process with the ability to translate that knowledge to other teams, including Revenue, IT, and other revenue support teams.
\n• Excellent analytical skills combined with strong problem solving and organization skills and a high attention to detail.
\n• Sharp business acumen and judgement, and strong project management skills.
\n• Ability to work in a fast-paced, collaborative environment.
\n• Results driven and naturally curious with an ability to motivate those around them.
\n• Bachelor's degree in Business-related discipline; MBA and/or CPA an asset.
\n• 5-8 years of relevant experience in Revenue, Revenue operations, Sales Strategy or Business Operations.
\n• 5+ years of experience in the software industry and cloud platform businesses. Industry experience in B2B, HCM and/or SaaS technology an asset.
\n• Salesforce, Clari, Microsoft Excel, and other revenue analytics experience required, with experience in Tableau or other data visualization tools an asset.
"}],"salaryRange":{"min":128000,"max":179333,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Field Operations Director at Coupa:
\n
\nThe mission of Revenue Operations is to drive alignment across our go-to-market teams and optimize revenue performance. As a Lead Revenue Operations Business Partner, you will serve as the strategic advisor and operational partner to senior sales leaders. You’ll be responsible for increasing operational efficiencies, streamlining processes, managing performance metrics, and enabling data-driven decisions across the Revenue organization. Your responsibilities include Go-To-Market execution, demand planning, forecasting, pipeline health, performance management, reporting & analytics, business insights, business processes, and sales tools, and ensuring the revenue excellence model is standardized and implemented across the Revenue business.
","descriptionBodyPlain":"The Impact of a Field Operations Director at Coupa:\n \nThe mission of Revenue Operations is to drive alignment across our go-to-market teams and optimize revenue performance. As a Lead Revenue Operations Business Partner, you will serve as the strategic advisor and operational partner to senior sales leaders. You’ll be responsible for increasing operational efficiencies, streamlining processes, managing performance metrics, and enabling data-driven decisions across the Revenue organization. Your responsibilities include Go-To-Market execution, demand planning, forecasting, pipeline health, performance management, reporting & analytics, business insights, business processes, and sales tools, and ensuring the revenue excellence model is standardized and implemented across the Revenue business.\n","hostedUrl":"https://jobs.lever.co/coupa/f58b6b47-ac34-45d9-8eef-b81d18faa6a5","applyUrl":"https://jobs.lever.co/coupa/f58b6b47-ac34-45d9-8eef-b81d18faa6a5/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of an IT Systems Administrator at Coupa:
\n
As the IT Systems Administrator, you will serve as the strategic and technical architect of our enterprise cloud infrastructure. This high-visibility role requires a seasoned professional capable of managing complex multi-cloud environments across Google Cloud Platform (GCP) and Amazon Web Services (AWS), while providing white-glove support to a diverse user base, including C-suite executives. You will ensure our infrastructure is secure, cost-effective, and deeply integrated into our business workflows.
\n
\nExecutive Support & Triage: Provide high-touch, \"white-glove\" technical support for leadership. Oversee the triage of complex service and help desk tickets, ensuring infrastructure initiatives align with executive priorities.
\nVulnerability Management: Own the enterprise vulnerability management program end-to-end — identify, prioritize, and remediate vulnerabilities across cloud and on-premises systems, coordinate patch cycles, and maintain compliance with security frameworks.
\nFinancial Stewardship: Manage the full lifecycle of cloud licensing and spend across GCP, AWS, and Azure. Analyze complex usage patterns to optimize ROI and provide granular cost-center reporting.
\nVendor Partnerships: Act as the lead technical advocate and liaison with Google Cloud, AWS, and Microsoft, influencing product roadmaps and resolving critical service issues.
\nAdvanced Reporting: Develop comprehensive quarterly business reviews (QBRs) for stakeholders, highlighting infrastructure health, spend forecasting, and vulnerability remediation metrics.
\nOperational Excellence: Design and automate provisioning workflows and help desk escalation paths to minimize friction for end-users.\n"},{"text":"What You Will Bring to Coupa: ","content":"\n\nExperience: 3+ years in IT Systems Administration or SaaS Operations.
\n\n\nExecutive Presence: Exceptional communication skills and the \"soft skills\" required to support and influence high-level stakeholders and non-technical users.
\n\n\nPlatform Expertise: Deep architectural knowledge of Google Workspace Enterprise, Anthropic’s developer console, and SSO/SAML integrations (including Okta).
\n\n\nAnalytical Maturity: Advanced proficiency in data visualization and spend management tools to track $1M+ annual budgets.
\n\n\nAdaptability: A sophisticated understanding of the evolving cloud and security landscape, including LLM security, prompt engineering basics, and API-based integrations.
\n\n"}],"text":"IT Systems Administrator (Cloud Infrastructure) - 11442","country":"CO","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of an IT Systems Administrator at Coupa:
\n
As the IT Systems Administrator, you will serve as the strategic and technical architect of our enterprise cloud infrastructure. This high-visibility role requires a seasoned professional capable of managing complex multi-cloud environments across Google Cloud Platform (GCP) and Amazon Web Services (AWS), while providing white-glove support to a diverse user base, including C-suite executives. You will ensure our infrastructure is secure, cost-effective, and deeply integrated into our business workflows.
\n
\n
Why Join Us
\n
\n- Greenfield problems in a mature product: Modern ML has barely been applied to sourcing, inside a platform that already has the users, the workflows and the data.
\n- Data nobody else has: $10 trillion of transacted spend, 10M+ buyers and suppliers, and the documents behind all of it.
\n- We train our own models: Proprietary T-LLM architectures, designed and trained in-house - not a wrapper around someone else's API.
\n- Real ownership, short path to customers: You frame the problem, choose the method, and see it working in front of buyers - no research-to-product handoff.
\n- Global impact: Technology used every day by companies around the world.
\n- Experiment-driven culture: Pragmatic delivery, and quarterly recognition for standout research contributions.
\n- Compute and tools: Frontier LLMs on tap for your own work, and our high-end GPU and large-memory clusters to train on.
\n- 33 days off: PTO, personal days, your birthday and two company wellness days. Parental leave on top.
\n- Prague, Karlín: Inspiring workspace and full tech setup, including a 200 m² terrace with views of Prague Castle.
\n
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
About the Role
\n
Sourcing is where the money is actually decided.
\n
We are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.
\n
Which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.
\n
For a researcher this is unusually open ground - not one model family, but several, on the same data:
\n
\n- Recommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.
\n- Forecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.
\n- Game theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.
\n- Combinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.
\n- Multimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.
\n
\n
Part of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.
\n
Very little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.
\n
You will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.
\n
\n
Sourcing needs several kinds of modelling, so we are deliberately open about which one you bring.
\n\n
Technical leadership. You have set the direction for a research area others worked in - scoping the problems, mentoring the people solving them, and staying accountable for whether the models actually shipped.\n
10+ years in applied ML, data science, ML engineering or quantitative research, with models or decision systems you took into production.\n
Strong Python and real comfort with messy, large-scale data - including SQL and the unglamorous work of making a dataset trustworthy.\n
Depth in at least one modelling discipline, curiosity about the rest. Deep learning, recommendation and ranking, forecasting and time series, optimisation and operations research, causal inference and econometrics, RL and bandits, market and mechanism design, or LLM-based systems. Sourcing touches most of these; nobody arrives holding all of them.\n
Scientific rigour. Strong experiment design, healthy scepticism about your own metrics, and real care about leakage, baselines, and evaluation that survives contact with production.\n
Ownership and curiosity. You are comfortable in a greenfield, ambiguous problem space, and you will talk to product people and procurement experts to find where the value actually is.\n
Interest in procurement, supply chains or market design is welcome but not required - we will teach the domain.\n\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
About the Role
\n
Sourcing is where the money is actually decided.
\n
We are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.
\n
Which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.
\n
For a researcher this is unusually open ground - not one model family, but several, on the same data:
\n
\n- Recommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.
\n- Forecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.
\n- Game theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.
\n- Combinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.
\n- Multimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.
\n
\n
Part of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.
\n
Very little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.
\n
You will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.
\n
\n
Why Join Us
\n
\n- Greenfield problems in a mature product: Modern ML has barely been applied to sourcing, inside a platform that already has the users, the workflows and the data.
\n- Data nobody else has: $10 trillion of transacted spend, 10M+ buyers and suppliers, and the documents behind all of it.
\n- We train our own models: Proprietary T-LLM architectures, designed and trained in-house - not a wrapper around someone else's API.
\n- Real ownership, short path to customers: You frame the problem, choose the method, and see it working in front of buyers - no research-to-product handoff.
\n- Global impact: Technology used every day by companies around the world.
\n- Experiment-driven culture: Pragmatic delivery, and quarterly recognition for standout research contributions.
\n- Compute and tools: Frontier LLMs on tap for your own work, and our high-end GPU and large-memory clusters to train on.
\n- Conferences: A budget to attend the ones that matter in your field.
\n- 33 days off: PTO, personal days, your birthday and two company wellness days. Parental leave on top.
\n- Prague, Karlín: Inspiring workspace and full tech setup, including a 200 m² terrace with views of Prague Castle.
\n
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
About The Team
\nRossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.
\nAbout the Role
\nSourcing is where the money is actually decided.
\nWe are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.
\nWhich suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.
\nFor a researcher this is unusually open ground - not one model family, but several, on the same data:
\n\n- Recommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.
\n- Forecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.
\n- Game theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.
\n- Combinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.
\n- Multimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.
\n
\nPart of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.
\nVery little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.
\nYou will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.
","id":"28856abf-2643-4470-84ba-87325efb7563","lists":[{"text":"What You'll Do: ","content":"\nOwn sourcing research initiatives end to end - from framing the problem on real spend data, through experiments, to a model running in production.\nBuild what does not exist yet. Most of these problems have no baseline to beat and no off-the-shelf answer - you decide what the first version looks like.\nTurn the network into a training set. Define the datasets, labels and benchmarks that make sourcing problems learnable at all: deriving supervision from historical events and their outcomes, and building evaluation the team can trust.\nDesign and run bold experiments with a hacker mindset - fast prototypes, honest baselines and offline evaluation that actually predicts online behaviour.\nBuild on our T-LLM foundations wherever documents carry the signal - RFPs, specs, quotes, contracts - reusing in-house architectures we train ourselves.\nShip with deployment in mind: inference cost, latency, robustness, and what happens when a recommendation is wrong in front of a buyer.\nWork across the company - Coupa's Sourcing product and data teams and our AI Platform team. Document decisions and make the people around you better.\n"},{"text":"What You Will Bring to Coupa: ","content":"\n
Sourcing needs several kinds of modelling, so we are deliberately open about which one you bring.
\n\n
10+ years in applied ML, data science, ML engineering or quantitative research, with models or decision systems you took into production.\n
Strong Python and real comfort with messy, large-scale data - including SQL and the unglamorous work of making a dataset trustworthy.\n
Depth in at least one modelling discipline, curiosity about the rest. Deep learning, recommendation and ranking, forecasting and time series, optimisation and operations research, causal inference and econometrics, RL and bandits, market and mechanism design, or LLM-based systems. Sourcing touches most of these; nobody arrives holding all of them.\n
Scientific rigour. Strong experiment design, healthy scepticism about your own metrics, and real care about leakage, baselines, and evaluation that survives contact with production.\n
Ownership and curiosity. You are comfortable in a greenfield, ambiguous problem space, and you will talk to product people and procurement experts to find where the value actually is.\n
Interest in procurement, supply chains or market design is welcome but not required - we will teach the domain.\n\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
About The Team
\nRossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.
\nAbout the Role
\nSourcing is where the money is actually decided.
\nWe are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.
\nWhich suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.
\nFor a researcher this is unusually open ground - not one model family, but several, on the same data:
\n\n- Recommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.
\n- Forecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.
\n- Game theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.
\n- Combinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.
\n- Multimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.
\n
\nPart of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.
\nVery little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.
\nYou will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.
","descriptionBodyPlain":"About The Team\nRossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.\nAbout the Role\nSourcing is where the money is actually decided.\nWe are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.\nWhich suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.\nFor a researcher this is unusually open ground - not one model family, but several, on the same data:\nRecommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.\nForecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.\nGame theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.\nCombinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.\nMultimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.\nPart of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.\nVery little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.\nYou will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.\n","hostedUrl":"https://jobs.lever.co/coupa/28856abf-2643-4470-84ba-87325efb7563","applyUrl":"https://jobs.lever.co/coupa/28856abf-2643-4470-84ba-87325efb7563/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Manager, Technical Support at Coupa:
\nAs a Technical Support Manager at Coupa, you will lead and empower our Japan-based support engineering team, driving daily support operations and maintaining excellence across key global performance metrics. In this crucial role, you will act as a pivotal link between customer support and cross-functional teams, swiftly navigating critical customer escalations and advocating for our clients' needs. By optimizing operational workflows, coaching high-performing engineers, and fostering seamless global collaboration, you will safeguard customer success and ensure the reliable execution of our SaaS solutions across the region.
","id":"77b89720-28d4-46c7-8257-355161c6a291","lists":[{"text":"What You’ll Do ","content":"\n\n
Manage a team of support engineers that are located in Japan.\nPartner with key internal constituents on behalf of the customer.\nManage the daily operations of the team members, including performance, schedules, case and phone routing and coverage, out of office coordination, hiring, etc.\nManage support level and customer success metrics; ensure the support SLAs are being met and exceeded.\nManage a team of highly skilled engineers to handle daily case volume and major customer escalations.\nHire, develop and evaluate personnel to ensure an efficient business operation.\nCoordinate with other Customer Support Managers to ensure optimal allocation of resources across overall caseload demand.\nManage the communication of new or recurring problems to product management, product development, customer facing employees, and customers.\nConduct regular 1:1 meetings and formal reviews with team members to monitor progress, to set expectations and to coach and develop employee skills.\nReceive and manage customer complaints and escalate to appropriate personnel ensuring successful and timely resolution.\nIdentify and implement changes to methods, processes, systems and technologies to improve operational metrics.\nEnsure team has access to tools, methodologies and any resources needed.\nCollaborate closely with peer managers as part of a global team to ensure regional goals are met.\nHave a working knowledge of managing in a SaaS environment.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
Bachelor’s degree in Computer Science or Business Management with technical focus.\n5+ years experience working in critical support operations.\n4+ years in support management or support operations lead position, ideally managing developer support resources.\nOutstanding written and verbal communication skills.\nExperience supporting global customers.\nKnowledge of software development methodologies, development life-cycles, and use of development tools in a support capacity.\nAbility to manage a team of engineers through technical escalations efficiently and appropriately.\nAbility to effectively work within tight schedules and fast paced environment.\nAbility to attract, hire and retain high-performing support professionals.\nAbility to be creative and innovative. Discover and lead projects where value can be added to a global organization.\n\n"}],"salaryRange":{"min":9338000,"max":13074000,"currency":"JPY","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Manager, Technical Support at Coupa:
\nAs a Technical Support Manager at Coupa, you will lead and empower our Japan-based support engineering team, driving daily support operations and maintaining excellence across key global performance metrics. In this crucial role, you will act as a pivotal link between customer support and cross-functional teams, swiftly navigating critical customer escalations and advocating for our clients' needs. By optimizing operational workflows, coaching high-performing engineers, and fostering seamless global collaboration, you will safeguard customer success and ensure the reliable execution of our SaaS solutions across the region.
","descriptionBodyPlain":"The Impact of a Manager, Technical Support at Coupa: \nAs a Technical Support Manager at Coupa, you will lead and empower our Japan-based support engineering team, driving daily support operations and maintaining excellence across key global performance metrics. In this crucial role, you will act as a pivotal link between customer support and cross-functional teams, swiftly navigating critical customer escalations and advocating for our clients' needs. By optimizing operational workflows, coaching high-performing engineers, and fostering seamless global collaboration, you will safeguard customer success and ensure the reliable execution of our SaaS solutions across the region.\n","hostedUrl":"https://jobs.lever.co/coupa/77b89720-28d4-46c7-8257-355161c6a291","applyUrl":"https://jobs.lever.co/coupa/77b89720-28d4-46c7-8257-355161c6a291/apply"},{"additionalPlain":"#LI-HYBRID\n#LI-AA2\n\n\nThe successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Principal Engineer, AI/ML Architecture at Coupa:
\n\n
Coupa's AI platform powers production agents, conversational AI (Navi), customer-built agents (Agent Studio), and a suite of ML models for classification, fraud detection, and supplier intelligence. The Principal Engineer, AI/ML Architecture will define the technical direction for the next generation of these capabilities, designing how we train, evaluate, and serve models that are deeply tuned to enterprise spend management. Reporting to the Sr. Director, you will be hands-on in architecture and prototyping while guiding a growing team of ML and data engineers.
\n
\n\n
Define the architecture for model training, evaluation, and serving across Coupa's AI platform.\nEvaluate and select model approaches (open-weight, commercial, and hybrid) against enterprise accuracy and cost requirements.\nDesign evaluation frameworks that measure model quality on Coupa's specific task categories.\nDrive technical partnership evaluations with AI infrastructure and model providers.\nArchitect training data pipelines, including synthetic data generation and quality validation.\nDesign retrieval-augmented generation (RAG) systems that extend our existing RAG infrastructure with structured knowledge retrieval.\nEstablish technical standards for model safety, tenant data isolation, and responsible AI.\nWrite code, review PRs, and prototype approaches, especially in the early phases.\nMentor and guide ML and data engineers across US and India.\nCollaborate with product, existing AI platform, and cloud operations teams.\n\n"},{"text":"What You Will Bring to Coupa: ","content":"\n\n
15+ years of software engineering experience, with 5+ years focused on ML/AI systems.\nDemonstrated experience training or fine-tuning large language models. Must have shipped a fine-tuned or domain-adapted model to production.\nDeep knowledge of transformer architectures, training optimization (LoRA, QLoRA, PEFT, RLHF, DPO), and inference serving.\nExperience with distributed training on GPU clusters.\nStrong understanding of RAG architectures, vector search, embedding models, and knowledge graph integration.\nHands-on experience with cloud AI/ML services (model hosting, managed training, or equivalent).\nExperience designing and running custom evaluation suites for LLMs.\nProficiency in Python, PyTorch, and ML infrastructure tooling.\nAdvanced degree in Computer Science, Machine Learning, or equivalent practical experience.\nExperience with enterprise B2B SaaS platforms preferred.\n\n"}],"salaryRange":{"min":241000,"max":337400,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Principal Engineer, AI/ML Architecture at Coupa:
\n\n
Coupa's AI platform powers production agents, conversational AI (Navi), customer-built agents (Agent Studio), and a suite of ML models for classification, fraud detection, and supplier intelligence. The Principal Engineer, AI/ML Architecture will define the technical direction for the next generation of these capabilities, designing how we train, evaluate, and serve models that are deeply tuned to enterprise spend management. Reporting to the Sr. Director, you will be hands-on in architecture and prototyping while guiding a growing team of ML and data engineers.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of Principal Operations Research Scientist to Coupa:
\nAt Coupa, we are building the smartest Business Spend Management (BSM) platform in the world. Our Supply Chain and Sourcing engineering teams develop advanced tools that help global enterprises design resilient supply chains, optimize procurement events, and maximize the value of every dollar spent. The Operations Research team is at the heart of this mission. As a Principal Operations Research Scientist, you will act as the principal hands-on architect for our core optimization engines, driving technical excellence and turning complex mathematical theories into scalable, production-ready enterprise software.
","id":"309818f9-e0e6-4da6-b308-24e09a00c141","lists":[{"text":"What You’ll Do ","content":"\nAlgorithmic Leadership: Take end-to-end technical ownership of complex
optimization features. Formulate, prototype, and implement advanced
mathematical models (MIP, LP, NLP, Network Flow, and custom heuristics) to
solve strategic sourcing and supply chain challenges.\nArchitecture & Scalability: Partner with software architects to integrate
optimization models into Coupa’s high-throughput, multi-tenant SaaS platform.
Ensure the code is modular, well-tested, and built to handle massive enterprise
datasets.\nSolver Tuning & Optimization: Bench-test, profile, and tune commercial solvers
(e.g., Gurobi, CPLEX, Google OR-Tools) to dramatically improve performance,
solve times, and memory footprint under strict application SLAs.\nTechnical Mentorship: Act as a force multiplier by mentoring senior and junior
engineers/scientists. Establish code review standards and run design sessions to
elevate the team's mathematical and engineering practices.\nCross-Functional Collaboration: Work closely with Product Managers and Senior
Engineering leaders to define feature requirements, translate business objectives
into technical specifications, and manage algorithmic trade-offs.\nEmpirical Validation: Design robust validation frameworks and simulation
environments to thoroughly test model behavior, ensuring stability and
mathematical correctness against highly variable, messy real-world data.\n"},{"text":"What You Will Bring to Coupa ","content":"\nMaster’s degree or Ph.D. in Operations Research, Industrial Engineering,
Applied Mathematics, Computer Science, or a closely related field.\n12+ years of industry experience applying operations research methods and
deploying production-level optimization models in commercial environments at
scale.\nExpert knowledge of mathematical programming and deep experience with
authoring model formulations for commercial solvers (such as Gurobi, CPLEX, or
Xpress).\nStrong programming proficiency in Python, Java, C++, C# or Go, with a solid
understanding of software design patterns and object-oriented programming.\nDeep understanding of computational complexity, advanced data structures, and
algorithmic design.\nExcellent communication skills, with a proven ability to explain highly complex
mathematical behaviors to product and business leaders.\nYou are an elite mathematical modeler who also loves writing clean, production-
grade code.\nYou are highly analytical, self-driven, and excel at converting ambiguous, high-
level business constraints into structured, elegant algorithms.\nYou enjoy mentoring others and are passionate about cultivating a highly
collaborative, intellectually rigorous engineering culture.\nYou embody Coupa’s core values: Ensure Customer Success, Focus on Results,
and Strive for Excellence.\n\n
\nWhat Will Give You a Competitive Edge (Preferred Qualifications)
\n\nDeep domain expertise in Supply Chain Network Design, Inventory Optimization,
Production/Scheduling Optimization, Routing Optimization, Strategic
Procurement, and/or Logistics.\nExperience utilizing Machine Learning techniques (e.g., forecasting, clustering) in
tandem with mathematical optimization models.\n Experience with PySpark, SQL, and processing large-scale datasets in
distributed computing environments.\n"}],"text":"Principal Operations Research Scientist(Gurobi/CPLEX/Xpress)(Python/Java/C++/C#/ Go)(12+years) - 11780","country":"IN","workplaceType":"hybrid","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of Principal Operations Research Scientist to Coupa:
\nAt Coupa, we are building the smartest Business Spend Management (BSM) platform in the world. Our Supply Chain and Sourcing engineering teams develop advanced tools that help global enterprises design resilient supply chains, optimize procurement events, and maximize the value of every dollar spent. The Operations Research team is at the heart of this mission. As a Principal Operations Research Scientist, you will act as the principal hands-on architect for our core optimization engines, driving technical excellence and turning complex mathematical theories into scalable, production-ready enterprise software.
","descriptionBodyPlain":"The Impact of Principal Operations Research Scientist to Coupa:\nAt Coupa, we are building the smartest Business Spend Management (BSM) platform in the world. Our Supply Chain and Sourcing engineering teams develop advanced tools that help global enterprises design resilient supply chains, optimize procurement events, and maximize the value of every dollar spent. The Operations Research team is at the heart of this mission. As a Principal Operations Research Scientist, you will act as the principal hands-on architect for our core optimization engines, driving technical excellence and turning complex mathematical theories into scalable, production-ready enterprise software.\n","hostedUrl":"https://jobs.lever.co/coupa/309818f9-e0e6-4da6-b308-24e09a00c141","applyUrl":"https://jobs.lever.co/coupa/309818f9-e0e6-4da6-b308-24e09a00c141/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Principal Software Engineer at Coupa:
\n
We're looking for someone who's rebuilt a production system while it was running. CSP (Coupa Supplier Platform) serves millions of supplier companies—it's where they find work, receive orders, issue invoices, and get paid. The platform started as a Rails monolith. It works, but it needs to evolve. More traffic, more features, multi-cloud deployment, higher availability requirements.
\n
\n
You'll report to the VP of Engineering. CSP operates as a nimble team outside the larger engineering org, moving fast and pioneering approaches that demonstrate what's possible. You'll work with Ruby on Rails, Golang, Java—and introduce whatever else the architecture needs.
\n
\n\n
Lead the architectural evolution. Traffic is growing, functionality is expanding, robustness matters more than ever. You'll define what changes, in what order, and why.\nSet the patterns: API design, microservice boundaries, deployment pipelines, monitoring, reliability. Make them real, not theoretical.\nMentor engineers. Guide decisions. Review architecture and code. Build the kind of team that ships ambitious work.\nJoin the Architectural Steering Group. Share what you learn with Principal Engineers across Coupa. Import what works elsewhere.\nPartner with SRE on cloud-native infrastructure: CI/CD, containers, infrastructure-as-code, multi-cloud capabilities.\nOwn security, multi-tenancy isolation, data governance, and compliance across all regions.\nWork with product, design, and business teams to turn supplier workflows into systems that scale.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
15+ years building B2B SaaS at scale. You've held leadership and architectural roles where your decisions stuck around.\nReal experience evolving legacy systems into microservices—in production, with users depending on uptime.\nDeep knowledge of API-driven services, multi-tenant architectures, and B2B integration patterns that handle millions of users.\nSolid foundation in modern deployment: CI/CD, Docker/Kubernetes, infrastructure-as-code, working with cloud providers like AWS or GCP.\nComfort across technology stacks (Rails, Golang, Java) and the judgment to pick tools that solve problems, not resume lines.\nTrack record mentoring teams—providing direction without micromanaging, staying technical without bottlenecking.\nProblem-solving skills that balance scale, performance, technical debt, and shipping features. You know the trade-offs because you've lived them.\nCommunication skills that work across engineering, product, and business. You build consensus without watering down hard truths.\n\n"}],"salaryRange":{"min":201000,"max":281000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Principal Software Engineer at Coupa:
\n
We're looking for someone who's rebuilt a production system while it was running. CSP (Coupa Supplier Platform) serves millions of supplier companies—it's where they find work, receive orders, issue invoices, and get paid. The platform started as a Rails monolith. It works, but it needs to evolve. More traffic, more features, multi-cloud deployment, higher availability requirements.
\n
\n
You'll report to the VP of Engineering. CSP operates as a nimble team outside the larger engineering org, moving fast and pioneering approaches that demonstrate what's possible. You'll work with Ruby on Rails, Golang, Java—and introduce whatever else the architecture needs.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Product Management Director at Coupa:
\n
Coupa is scaling one of the world’s largest B2B supplier networks, connecting millions of buyers and suppliers globally through community-generated AI and trillions of dollars in direct and indirect spend data. This role sits at the heart of Coupa’s next phase of growth. You will directly shape the future of the Coupa Network by leading AI-forward innovation that scales supplier success, buyer trust, intelligent automation, and monetization into a durable, two-sided marketplace strategy.
\n
Join our fast-paced Supplier Network team that is building the future of the Coupa Network. As a senior product leader, you will own the vision, strategy, and execution for AI-powered features that transform how buyers and suppliers discover, connect, transact, and build trust at scale—driving measurable network liquidity, revenue growth, and platform differentiation in the spend management ecosystem.
\n
\n\n
Own the end-to-end product vision, strategy, and multi-year roadmap for aspects of our Supplier Network, with a strong emphasis on AI-forward capabilities such as intelligent buyer-supplier matching, predictive risk and fraud detection, generative AI for onboarding and insights, autonomous workflows, and adaptive trust/identity verification.\nDefine and scale two-sided growth loops that increase buyer demand, supplier participation, transaction velocity, and network effects while maintaining marketplace integrity and buyer trust.\nLead product strategy for supplier business, including subscriptions, premium visibility, marketplace access, sourcing events, APIs, and new AI-powered premium services.\nPartner deeply with Engineering, AI/ML, Design, Data Science, Sales, Marketing, and Customer Success to deliver high-impact features from concept to launch and iteration.\nDrive product-led growth (PLG) motions tailored to enterprise procurement workflows, balancing speed with long-term platform health and second-order network effects.\nEngage directly with customers and prospects to validate needs, gather insights, and shape differentiating solutions in supplier profiles, risk, trust, and identity management.\nDefine north-star metrics and success frameworks focused on network liquidity, activation rates, monetization, retention, and AI-driven business outcomes\nMonitor emerging trends in AI, two-sided marketplaces, trust/identity providers, and spend management to keep Coupa at the forefront of innovation.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
8+ years of product management experience, with senior leadership ownership of growth, monetization, marketplace, or network products in B2B SaaS companies\n
Proven experience scaling two-sided buyer and supplier networks (or equivalent marketplaces/platforms) with a track record of driving meaningful revenue and adoption\n
Strong intuition for AI/ML applications in enterprise workflows (e.g., predictive analytics, generative AI, intelligent automation, or trust/identity systems).\n
Experience operating in fast-paced, matrixed organizations with the ability to influence across functions and executives.\n
Data-driven decision-making skills, excellent communication, and a builder mindset comfortable with ambiguity and high accountability.\n\n
Preferred
\n\n
Direct experience at spend management platforms like Coupa or similar (e.g., procurement, payables, or supplier risk solutions).\n
Background with trust and identity providers or supplier verification companies such as Relish or Trustpair (vendor fraud prevention, bank account validation, and identity verification) in B2B.\n
Passion for AI innovation and its ability to transform B2B commerce and supplier ecosystems.\n
Deep understanding of procurement, spend management, supplier lifecycle, risk management, or supplier information management.\n\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Product Management Director at Coupa:
\n
Coupa is scaling one of the world’s largest B2B supplier networks, connecting millions of buyers and suppliers globally through community-generated AI and trillions of dollars in direct and indirect spend data. This role sits at the heart of Coupa’s next phase of growth. You will directly shape the future of the Coupa Network by leading AI-forward innovation that scales supplier success, buyer trust, intelligent automation, and monetization into a durable, two-sided marketplace strategy.
\n
Join our fast-paced Supplier Network team that is building the future of the Coupa Network. As a senior product leader, you will own the vision, strategy, and execution for AI-powered features that transform how buyers and suppliers discover, connect, transact, and build trust at scale—driving measurable network liquidity, revenue growth, and platform differentiation in the spend management ecosystem.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The impact of the Revenue Strategy & Economics Director :
\n\n
Location: Remote (Americas time zones) — some travel required
\n
Type: Individual contributor (no direct reports)
\n
About the Role:
\n
The Revenue Strategy & Economics Director is the quantitative backbone of how Coupa decides where to put its next go-to-market dollar. This role builds and owns the scenario models behind the Revenue org's hardest investment questions: what does another ten AEs in a given segment actually return, and when; which segments and geos are earning their cost of coverage; whether a change pays for itself, and in what year.
\n
Core scope is the Sales organization; however, it is rapidly expanding to serve other parts of the business (e.g., Partners, Value Solution Advisory, and Customer Success).
\n
It is a modeling and judgment role, partnering closely with RevOps Intelligence and FP&A for data and decision-making. The deliverables are recommendations with the math behind them: sized, sensitivity-tested, and framed so the COO, CRO, and CFO can act on them. You'll work within the Revenue Strategy & Planning team that maintains the roster, quota, and bookings infrastructure and serve as RevOps's primary quantitative POV in the annual planning cycle. Your job is to make sure the investment decisions that flow into it are the right ones, and that the assumptions underneath the plan hold up
\n
\n
\n
\n
1. Revenue Investment Scenario Analysis — End to End
\n
\n- \n
Build and own the investment scenario models the Revenue org uses to evaluate GTM spend — headcount adds, segment and geo expansion, coverage-model changes, overlay and specialist roles, partner leverage
\n \n- \n
Structure each question as a set of explicit, comparable scenarios — base, upside, downside — with stated assumptions, sensitivities, and the break-even conditions that would flip the answer
\n \n- \n
Translate models into recommendations: what to fund, what to defer, what to stop, and the expected bookings and efficiency impact of each path
\n \n- \n
Own the analysis — partnering with RevOps Intelligence to source the data, building the model, pressure-testing it, and presenting it to CRO- and CFO-level stakeholders who will push back on the math
\n \n\n2. Capacity, Coverage & Headcount ROI
\n\n- \n
Model productive capacity by segment, geo, and role — ramp curves, attrition and backfill lag, quota coverage, and the gap between paper capacity and capacity that will actually carry a number
\n \n- \n
Quantify the marginal return on the next hire: where the next AE, SE, SDR, or overlay dollar produces the most incremental bookings, and where coverage is already saturated
\n \n- \n
Build the headcount investment case Revenue leadership takes into budget conversations — including what the plan does not fund and the quantified cost of that choice
\n \n- \n
Stress-test capacity plans against hiring reality: what the number looks like if recruiting lands 70% of plan, or lands it a quarter late
\n \n\n3. Productivity & Efficiency Economics
\n\n- \n
Own the productivity analytics that explain yield — time to first deal and to full productivity, attainment distribution, win rates and cycle length by segment, and the drivers behind each
\n \n- \n
Quantify the bookings cost of attrition and territory disruption, and the return on retention, enablement, or ramp-acceleration investments
\n \n- \n
Interpret the efficiency metrics leadership is held to — cost per dollar of bookings, sales efficiency, CAC payback — and explain what is actually moving them rather than restating that they moved
\n \n- \n
Separate signal from noise: distinguish structural productivity differences from territory quality, deal mix, and single-deal effects
\n \n\n4. Cost of Sale Economics
\n\n- \n
Own Coupa's granular understanding of what a dollar of bookings actually costs us — by product, segment, and motion — once the coverage model, specialist overlays, and center-of-excellence SMEs behind that product are loaded in
\n \n- \n
Compare cost per dollar of bookings across products and motions, and turn that into a point of view on where to invest coverage, which overlays earn their keep, and where the go-to-market around a product costs more than the product returns
\n \n- \n
Hold the seller-level detail that makes this real: role from the sales roster, coverage from territory assignment, the SKUs each seller carries in their bag, and actuals from RevOps Analytics and Finance
\n \n- \n
Because that detail lives here, this role produces the authoritative statement of who gets paid what at month- and quarter-end for the complex overlay and specialist cases standard comp plans don't cleanly resolve
\n \n- \n
That calculation is an interim anchor, not a permanent one — the goal is to hand it to Sales Comp following their implementation of Anaplan for commissions calculations, and this role builds the methodology that makes the handoff clean
\n \n\n5. GTM Model & Routes-to-Market Analysis
\n\n- \n
Model coverage and route-to-market alternatives before they become decisions — new-business/expansion splits, accounts-per-rep ratios, overlay and specialist coverage, hybrid and partner-led motions
\n \n- \n
Size addressable opportunity against realized yield by segment and vertical — where the market says invest versus where our own conversion says we can win
\n \n- \n
Quantify the transition cost of a model change, not just its steady state: disruption, re-ramp, and attainment risk in the year of the change
\n \n- \n
Build the analytical evidence base for segmentation, account-tiering, and specialization decisions
\n \n\n6. Analytical Partnership to the Planning Cycle
\n\n- \n
Serve as the primary quantitative input into the annual territory and quota-setting cycle — capacity assumptions, productivity and ramp curves, coverage ratios, and quota-load sanity checks
\n \n- \n
Pressure-test the plan before it goes out: does the bookings target reconcile to the capacity and productivity assumptions underneath it, and where is it fragile
\n \n- \n
Partner closely with GTM Readiness, FP&A, and Comp — you supply and defend the analytical assumptions; they own cycle execution, roster, and quota allocation
\n \n- \n
Reconcile the plan's math to FP&A's revenue model and surface divergence early, not in the QBR
\n \n\n7. Data & Analytical Craft
\n\n- \n
Build your own data — write the SQL, stand up the Sigma/Tableau views, and get to a trustworthy dataset without waiting in a reporting queue
\n \n- \n
Establish reusable models and consistent definitions so recurring investment questions get answered in days rather than weeks, and the same question gets the same answer twice
\n \n- \n
Document methodology so a model survives Finance-grade scrutiny and can be re-run by someone other than you
\n \n\n8. M&A and Inorganic Analysis
\n\n- \n
Model the GTM impact of acquisitions — combined-org capacity and coverage, cross-sell and attach assumptions, and a realistic ramp on the synergy case
\n \n- \n
Pressure-test deal-model GTM assumptions against what our own productivity data says is achievable
\n \n- \n
Support integration decisions with analysis on territory consolidation, account mapping, and coverage design
\n \n\n
\n
\n
\n
\n
\n- \n
Exceptional quantitative modeling ability. You structure ambiguous questions into scenarios, and are rigorous about assumptions, sensitivities, and what the model cannot tell you. Anaplan experience strongly preferred.
\n \n- \n
Fluency in SaaS revenue mechanics: ACV versus bookings versus revenue, pipeline coverage and conversion, quota and capacity math, ramp, attainment distribution, CAC payback and sales efficiency
\n \n- \n
Fluency in the mechanics of seller economics — quota credit and splits, overlay and specialist crediting, SKU-level bag definitions — and the ability to reconcile calculated payouts against finance actuals
\n \n- \n
Judgment, not just math — you identify which question actually matters, take a position, and defend it with senior stakeholders
\n \n- \n
5–8 years in a quantitative, revenue-facing role, weighted toward RevOps or Sales Strategy in B2B SaaS — Strategy consulting, banking or PE, corporate strategy, and FP&A backgrounds fit if paired with real operational exposure to how GTM works (territory balancing, how sellers get credited and paid, etc)
\n \n- \n
Expert Excel/Google Sheets — multi-scenario models with structure someone else can audit; SQL and a BI tool (Sigma, Tableau, Looker) used in practice, not just understood conceptually
\n \n- \n
Can turn a model into a short executive argument — the recommendation, the two numbers that matter, and an articulation of what is still unknown
\n \n- \n
Precision against a close calendar: while the commission calculation sits here, the output gets paid to people and reported upward, so it has to be right, reconcilable, and defensible line by line
\n \n- \n
Comfort operating in ambiguity and owning an analytical agenda without a playbook already written
\n \n\nNice-to-haves:
\n\n- \n
Experience with planning tools (Anaplan, Pigment, or similar), particularly capacity and quota modeling in them
\n \n- \n
Working familiarity with Salesforce data — opportunity, account, and hierarchy structures as they actually behave
\n \n- \n
Python, R, or dbt for heavier data work
\n \n- \n
Exposure to M&A diligence or GTM integration
\n \n- \n
Experience presenting to a CRO, CFO, or board audience
\n \n\nWhat This Role Is Not:
\n\n- \n
It is not a Sales Leader-supporting Business Partner role focused on forecasting, performance management, QBRs, etc
\n \n- \n
It is not a data-modeling or dashboard-building role — standing BI content and recurring performance reporting are not the deliverable
\n \n- \n
It is not a systems administration or Salesforce configuration role
\n \n\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The impact of the Revenue Strategy & Economics Director :
\n\n
Location: Remote (Americas time zones) — some travel required
\n
Type: Individual contributor (no direct reports)
\n
About the Role:
\n
The Revenue Strategy & Economics Director is the quantitative backbone of how Coupa decides where to put its next go-to-market dollar. This role builds and owns the scenario models behind the Revenue org's hardest investment questions: what does another ten AEs in a given segment actually return, and when; which segments and geos are earning their cost of coverage; whether a change pays for itself, and in what year.
\n
Core scope is the Sales organization; however, it is rapidly expanding to serve other parts of the business (e.g., Partners, Value Solution Advisory, and Customer Success).
\n
It is a modeling and judgment role, partnering closely with RevOps Intelligence and FP&A for data and decision-making. The deliverables are recommendations with the math behind them: sized, sensitivity-tested, and framed so the COO, CRO, and CFO can act on them. You'll work within the Revenue Strategy & Planning team that maintains the roster, quota, and bookings infrastructure and serve as RevOps's primary quantitative POV in the annual planning cycle. Your job is to make sure the investment decisions that flow into it are the right ones, and that the assumptions underneath the plan hold up
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
About the Role: Revenue Strategy & Readiness Director
\n
Coupa is seeking a dynamic and highly analytical Revenue Strategy & Readiness Director to serve as the critical architect of our global go-to-market engine. Reporting directly to the Global VP of Revenue Strategy & Planning, you will own the integrity and operationalization of our core quota, roster, and territory infrastructure—the single source of truth relied upon by HR, FP&A, Sales Leadership, and the Board. This unique remote role shifts dynamically with the business cycle: you will lead high-impact, cross-functional strategy and methodology design during annual planning, and transition into rigorous execution and Salesforce (SFDC) system governance throughout the fiscal year. If you are a self-driven individual contributor who thrives on turning strategic organizational design into seamless operational reality, this is an opportunity to directly shape Coupa's growth trajectory.
\n
\n
As the Revenue Strategy & Readiness Director, you will champion the end-to-end governance of Coupa’s GTM infrastructure and drive our critical annual planning cycles. You will fully own the Global Sales Roster (GSR) and the Quota Allocation Model (QAM), maintaining them as the absolute sources of truth for headcount, territory mapping, and bookings forecasting while managing the monthly reporting cadence for FP&A. When the annual planning cycle begins, you will step up as the lead architect and project manager—orchestrating account pool design, territory allocation, and quota methodology across RevOps, HR, Comp, and Finance. This is a highly active, \"in-the-details\" role where you will transition seamlessly from high-level stakeholder alignment to hands-on data modeling. Additionally, you will partner closely with IT to translate complex GTM requirements into system configurations, deliver ad-hoc analyses on territory effectiveness and productivity trends, and provide vital GTM strategy and integration support during M&A activities.
\n
● Critical thinking skills - this is a design role, not just an execution role
\n● 5–8 years of experience in RevOps, Sales Ops, FP&A, or GTM Systems, in B2B SaaS
\n● Has personally run an annual territory/quota-setting cycle before — this is not a role to learn that process for the first time or where you can wait to be told what to do
\n● Advanced Excel/Google Sheets skills ; Sigma/Tableau/SQL highly preferred
\n● Comfort operating in ambiguity and building/improving process without a playbook already written
\n● Strong cross-functional stakeholder management — this role works constantly with IT, FP&A, HR, Talent Acquisition, and Sales leadership, and needs to build credibility with all of them Nice-to-haves:
\n● Experience with quota/roster modeling tools (Anaplan or similar)
\n● Working familiarity with Salesforce (day-to-day usage & report-building; admin-level not required)
\n● Exposure to Sigma or similar BI/dashboarding tools
"}],"salaryRange":{"min":104000,"max":145333,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
About the Role: Revenue Strategy & Readiness Director
\n
Coupa is seeking a dynamic and highly analytical Revenue Strategy & Readiness Director to serve as the critical architect of our global go-to-market engine. Reporting directly to the Global VP of Revenue Strategy & Planning, you will own the integrity and operationalization of our core quota, roster, and territory infrastructure—the single source of truth relied upon by HR, FP&A, Sales Leadership, and the Board. This unique remote role shifts dynamically with the business cycle: you will lead high-impact, cross-functional strategy and methodology design during annual planning, and transition into rigorous execution and Salesforce (SFDC) system governance throughout the fiscal year. If you are a self-driven individual contributor who thrives on turning strategic organizational design into seamless operational reality, this is an opportunity to directly shape Coupa's growth trajectory.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Revenue Systems Director, Platform and Architecture at Coupa:
\nThe Director, Revenue Systems — Platform and Architecture is accountable for the architecture, build, integration, data foundation and continuous improvement of Coupa's revenue systems stack. The position sets the technical direction for the stack, determines how capabilities are delivered, and is accountable for the reliability, scalability and total cost of ownership of the platforms in scope. The position is the primary Revenue Operations interface to Information Technology, Information Security, Procurement and platform vendors. It holds joint accountability with the Director, Revenue Systems — Revenue Operations for strategy, roadmap and solution design, and separate accountability for technical delivery.
","id":"7a956998-8e27-43ce-93bf-924e755a5a7b","lists":[{"text":"What You'll Do: ","content":"Architecture and technical direction
\n• Defines and maintains the reference architecture for the revenue systems stack, including system-of-record designations, object and data model standards, integration patterns and platform boundaries.
\n• Sets technical standards for configuration, automation, extensibility and technical debt management across in-scope platforms.
\n• Evaluates architectural options for new capability, including native platform configuration, integration tooling, middleware and custom development, and recommends the approach.
\n• Maintains the forward view of platform roadmaps, release schedules and end-of-life dates, and plans upgrade and migration activity accordingly.
\nBuild and continuous improvement
\n•Accountable for delivery of the technical build against the agreed roadmap, including configuration design, environment strategy, testing approach and release management.
\n• Establishes and operates a continuous improvement program for the stack, including identification of friction points from system telemetry, prioritization of remediation and measurement of improvement.
\n• Defines and enforces change control, documentation and technical review standards for all changes to in-scope systems. • Accountable for platform reliability and incident management for revenue-critical systems, including root cause analysis and preventive action.
\nArtificial intelligence and automation
\n• Accountable for the technical delivery of artificial intelligence and automation capability in the revenue stack, including evaluation of vendor and platform-native capability, configuration, integration and agent-based workflow implementation.
\n• Builds the instrumentation required to measure artificial intelligence and automation outcomes against baseline within the revenue stack.
\nInformation Technology partnership and compliance
\n• Serves as the primary Revenue Operations interface to Information Technology on integration architecture, enterprise platform change, identity and access management, and shared architecture decisions, within agreed ownership boundaries.
\n• Accountable for compliance of in-scope systems with information security, data privacy, data residency and audit requirements.
\n• Represents Revenue Systems in enterprise architecture and change advisory processes.
\nVendor and portfolio management
\n• Owns the technical evaluation and selection of platforms, including requirements definition, proof-of-concept design and architectural assessment.
\n• Owns the Revenue Systems application portfolio, including rationalization of redundant, underutilized or end-of-life applications.
\n• Manages vendor technical relationships, roadmap engagement and escalation, and supports commercial negotiation and renewal in partnership with Procurement and Finance.
"},{"text":"What You Will Bring to Coupa: ","content":"• Bachelor's degree in a technical discipline, or equivalent practical experience.
\n• Ten or more years of experience in go-to-market systems, Revenue Operations, Sales Systems or enterprise applications, including significant time in a technical or architectural capacity.
\n• Demonstrated accountability for the architecture and delivery of a multi-platform revenue or go-to-market technology stack.
\n• Advanced working knowledge of Salesforce, including data model and object architecture, automation capability, permission architecture, release management and the practical constraints of platform customization.
\n• Demonstrated experience designing and operating integrations across go-to-market platforms, including error handling, monitoring and data reconciliation.
\n• Demonstrated ownership of data architecture and data quality in a customer or revenue data environment.
\n• Demonstrated experience implementing artificial intelligence or automation capability in a go-to-market context, including the governance and measurement of that capability.
\n• Demonstrated experience partnering with Information Technology and Information Security functions within enterprise change and architecture processes.
\n• Demonstrated experience leading platform evaluation, selection and consolidation supported by documented business cases.
"}],"salaryRange":{"min":152000,"max":213333,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Revenue Systems Director, Platform and Architecture at Coupa:
\nThe Director, Revenue Systems — Platform and Architecture is accountable for the architecture, build, integration, data foundation and continuous improvement of Coupa's revenue systems stack. The position sets the technical direction for the stack, determines how capabilities are delivered, and is accountable for the reliability, scalability and total cost of ownership of the platforms in scope. The position is the primary Revenue Operations interface to Information Technology, Information Security, Procurement and platform vendors. It holds joint accountability with the Director, Revenue Systems — Revenue Operations for strategy, roadmap and solution design, and separate accountability for technical delivery.
","descriptionBodyPlain":"The Impact of a Revenue Systems Director, Platform and Architecture at Coupa:\nThe Director, Revenue Systems — Platform and Architecture is accountable for the architecture, build, integration, data foundation and continuous improvement of Coupa's revenue systems stack. The position sets the technical direction for the stack, determines how capabilities are delivered, and is accountable for the reliability, scalability and total cost of ownership of the platforms in scope. The position is the primary Revenue Operations interface to Information Technology, Information Security, Procurement and platform vendors. It holds joint accountability with the Director, Revenue Systems — Revenue Operations for strategy, roadmap and solution design, and separate accountability for technical delivery.\n","hostedUrl":"https://jobs.lever.co/coupa/7a956998-8e27-43ce-93bf-924e755a5a7b","applyUrl":"https://jobs.lever.co/coupa/7a956998-8e27-43ce-93bf-924e755a5a7b/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Senior Collections Associate at Coupa:
\n
The Senior Collections Associate will manage a portfolio of accounts across our global customer base, driving timely collection of outstanding receivables while maintaining strong, professional customer relationships. This is a senior individual-contributor role suited to a collections professional with a proven track record in SaaS, FMCG, or financial services environments, and prior exposure to senior sales management engagement.
\n
\n\n
Own and manage a portfolio of high-value, complex customer accounts, driving end-to-end collections activity.\nProactively engage customers via phone, email, and video calls to resolve overdue balances and disputes.\nPartner cross-functionally with Sales, Customer Success, Legal, and Deal Desk to resolve billing and contractual issues impacting collections.\nEscalate and manage senior-level conversations with sales leadership and customer stakeholders on high-risk or high-value accounts.\nMaintain accurate collections forecasts, aging reports, and cash application records.\nIdentify process improvements to reduce Days Sales Outstanding (DSO) and bad debt exposure.\nUtilize Oracle and Tesorio (or comparable platforms) to manage workflows, track account status, and report on portfolio health.\nSupport month-end and quarter-end close processes related to accounts receivable.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
Minimum 5 years of collections experience, ideally within SaaS, FMCG, or Financial Services industries.\nDemonstrated history of engaging at a senior sales management level to resolve account issues.\nStrong verbal and written communication skills, with the ability to negotiate confidently and professionally.\nProven ability to manage a complex, high-value portfolio independently.\nDetail-oriented with strong organizational and time-management skills.\n\n"}],"salaryRange":{"min":144000,"max":201333,"currency":"PLN","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Senior Collections Associate at Coupa:
\n
The Senior Collections Associate will manage a portfolio of accounts across our global customer base, driving timely collection of outstanding receivables while maintaining strong, professional customer relationships. This is a senior individual-contributor role suited to a collections professional with a proven track record in SaaS, FMCG, or financial services environments, and prior exposure to senior sales management engagement.
\n
#LI-Remote
\n#LI-TC1
","categories":{"commitment":"Director","department":"Services","location":"Chicago, Illinois, United States","team":"Education & Enablement","allLocations":["Chicago, Illinois, United States"]},"createdAt":1784522114047,"descriptionPlain":"The Impact of a Senior Director, Enterprise Enablement at Coupa: \nWe are seeking a strategic, people-first leader to step into the role of Senior Director, Enterprise Enablement. This role owns the full post-sales enablement portfolio: Customer Education (Coupa University), Partner Enablement, and Post-Sales Enablement for Customer Success, Consulting, and Support You will build and lead a team spanning post-sales and partner enablement, while personally owning the Customer Education function, including Coupa University's free-to-fee education strategy.\n","description":"The Impact of a Senior Director, Enterprise Enablement at Coupa:
\nWe are seeking a strategic, people-first leader to step into the role of Senior Director, Enterprise Enablement. This role owns the full post-sales enablement portfolio: Customer Education (Coupa University), Partner Enablement, and Post-Sales Enablement for Customer Success, Consulting, and Support You will build and lead a team spanning post-sales and partner enablement, while personally owning the Customer Education function, including Coupa University's free-to-fee education strategy.
","id":"484c6416-bbd9-467d-862d-5df733e10702","lists":[{"text":"What You’ll Do ","content":"\n
Customer & Partner Education (Direct Ownership)
\n\n
Drive the customer education strategy, modernization of the learning experience, and roadmap.\n
Own and scale the Coupa University experience: advise on certification tracks, AI driven, digital-first nurture pathways, and self-paced practitioner enablement to drive skills acquisition and product adoption.\n
Partner with the Learning Product organization to map and scale training and certification offerings, and solidify the free-to-fee customer education strategy.\n
Track and report on the link between certification, training consumption and renewal rates, partner success, and customer satisfaction — make this the north-star metric for the function.\n\n
People Leadership: Post-Sales & Partner Enablement
\n\n
Lead a team responsible for post-sales enablement, ensuring customer success, consultants, and support teams have the value messaging, playbooks, and technical readiness needed across the customer lifecycle.\n
Build and lead partner enablement experiences, leveraging certification paths and joint learning frameworks for key technical roles. Leverage AI to accelerate enablement.\n
Set goals, coach, and develop your team; ensure they deploy the shared content engine rather than building parallel content.\n\n
Cross-Functional Operating Model
\n\n
Embed into Customer Success, Consulting, Support, and Partner planning rhythms (QBRs, staff meetings, planning cycles) to diagnose enablement demand.\n
Represent post-sales and partner enablement in the quarterly content prioritization council, balancing demand against Content COE capacity.\n
Own release readiness — ensure customer- and partner-facing teams are prepared for product releases.\n
Lead cross-functional change management and communications for major corporate milestones and annual planning transitions affecting the active customer base.\n
Manage operational rigor of key learning tools and systems to support enterprise enablement.\n\n
Data-Driven Impact
\n\n
Partner with Data and Analytics teams to tie post-sales enablement, certification, and training activity directly to NRR, ARR, Support ticket deflection and renewal outcomes.\n
Report key business metrics each quarter for the function overall — not just completion or activity metrics.\n\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
The Impact of a Senior Director, Enterprise Enablement at Coupa:
\nWe are seeking a strategic, people-first leader to step into the role of Senior Director, Enterprise Enablement. This role owns the full post-sales enablement portfolio: Customer Education (Coupa University), Partner Enablement, and Post-Sales Enablement for Customer Success, Consulting, and Support You will build and lead a team spanning post-sales and partner enablement, while personally owning the Customer Education function, including Coupa University's free-to-fee education strategy.
","descriptionBodyPlain":"The Impact of a Senior Director, Enterprise Enablement at Coupa: \nWe are seeking a strategic, people-first leader to step into the role of Senior Director, Enterprise Enablement. This role owns the full post-sales enablement portfolio: Customer Education (Coupa University), Partner Enablement, and Post-Sales Enablement for Customer Success, Consulting, and Support You will build and lead a team spanning post-sales and partner enablement, while personally owning the Customer Education function, including Coupa University's free-to-fee education strategy.\n","hostedUrl":"https://jobs.lever.co/coupa/484c6416-bbd9-467d-862d-5df733e10702","applyUrl":"https://jobs.lever.co/coupa/484c6416-bbd9-467d-862d-5df733e10702/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Senior Product Manager, Coupa AI Document Intelligence at Coupa:
\nWe are on a mission to automate how businesses transact. As the Senior Product Manager for AI Products, you will play a critical role in shaping the future of Coupa’s next-generation AI capabilities. You will provide product leadership to our Document Intelligence AI Data Capture area, expand on our highly successful proprietary T-LLM predictive models and continue to bring state-of-the-art in machine learning.
\nThis is a high-impact role at the intersection of product innovation, AI/ML strategy, and enterprise workflow transformation. You’ll work cross-functionally with engineering, data science, design, and go-to-market teams to turn customer needs and AI advancements into tangible product value. You will play a key role in building intelligent, autonomous capabilities that streamline procurement and finance processes—leveraging Coupa’s platform, proprietary data, and community intelligence in a secure and scalable way.
","id":"49ad8d56-a6a9-46d4-aede-b09508f98c9c","lists":[{"text":"What You’ll Do ","content":"\n\n
Own and execute the product vision Coupa’s Document Intelligence AI products and capabilities, with a focus on building intelligent, autonomous software that enhance procurement, sourcing, and spend workflows\nEmbed into Data Science Research and AI Platform product teams - we work within the product delivery model and collaborate daily, continuously validate hypotheses, and iterate.\nWork with high-caliber AI talent that builds proprietary AI technology, leverage top-tier research infrastructure, including clusters of high-end GPUs and large-memory machines, to run ambitious experiments at real-world scale.\nPartner closely with UX research and design teams to craft delightful and reliable AI experiences that are intuitive, context-aware, and action-oriented; engage with customers and customer facing teams to get deep customer insights.\nTranslate cutting-edge AI technologies (LLMs, embeddings) into practical, user-friendly product features that drive measurable business outcomes\nDefine and monitor product success metrics such as model precision, response relevance, adoption rates, and user satisfaction\nAlign and coordinate with cross-functional teams including engineering, GTM, customer success, and product marketing to ensure successful launch and adoption\nEvangelize and advocate internally and externally for complex and sometimes difficult-to-explain technologies\nDrive products through all stages of design, building, and long-term adoption\nRuthless prioritization of different organizational priorities to achieve maximum impact\nContinuously improve how we deliver digital products\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
5+ years of product management experience, with at least 2 years focused on AI/ML, or enterprise automation building or managing AI/ML or AI products, with a strong understanding of LLMs, RAG pipelines, embeddings, and agentic AI design.\nAbility to translate complex technical concepts into clear product requirements and user-centric experiences\nA track record of collaborating with cross-functional teams — especially data science, ML engineering, and UX design — to deliver AI-powered features at scale\nStrong product thinking, with the ability to identify high-impact use cases and prioritize AI capabilities that drive real business value\nCuriosity and adaptability to stay ahead in a fast-evolving AI landscape, proactively learning about emerging models, tooling, and design patterns\nExcellent communication and storytelling skills — both to align internal teams and to articulate product value to stakeholders\nExperience with agile principles, iterative development, and launching experimental or MVP AI capabilities\nDeep empathy for end users and a passion for crafting intelligent, intuitive, and trustworthy AI interactions\nHave an innovative and entrepreneurial mindset, but a “willingness to do the dirty work” attitude\nExperience working cross-functionally in SaaS organizations with product management teams, structuring and analyzing data to yield interpretable, actionable insights.\nProven ability to influence cross-functional teams without formal authority\n\n"}],"text":"Senior Product Manager, Coupa AI Document Intelligence - 11894","country":"CZ","workplaceType":"hybrid","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Senior Product Manager, Coupa AI Document Intelligence at Coupa:
\nWe are on a mission to automate how businesses transact. As the Senior Product Manager for AI Products, you will play a critical role in shaping the future of Coupa’s next-generation AI capabilities. You will provide product leadership to our Document Intelligence AI Data Capture area, expand on our highly successful proprietary T-LLM predictive models and continue to bring state-of-the-art in machine learning.
\nThis is a high-impact role at the intersection of product innovation, AI/ML strategy, and enterprise workflow transformation. You’ll work cross-functionally with engineering, data science, design, and go-to-market teams to turn customer needs and AI advancements into tangible product value. You will play a key role in building intelligent, autonomous capabilities that streamline procurement and finance processes—leveraging Coupa’s platform, proprietary data, and community intelligence in a secure and scalable way.
","descriptionBodyPlain":"The Impact of a Senior Product Manager, Coupa AI Document Intelligence at Coupa: \nWe are on a mission to automate how businesses transact. As the Senior Product Manager for AI Products, you will play a critical role in shaping the future of Coupa’s next-generation AI capabilities. You will provide product leadership to our Document Intelligence AI Data Capture area, expand on our highly successful proprietary T-LLM predictive models and continue to bring state-of-the-art in machine learning.\nThis is a high-impact role at the intersection of product innovation, AI/ML strategy, and enterprise workflow transformation. You’ll work cross-functionally with engineering, data science, design, and go-to-market teams to turn customer needs and AI advancements into tangible product value. You will play a key role in building intelligent, autonomous capabilities that streamline procurement and finance processes—leveraging Coupa’s platform, proprietary data, and community intelligence in a secure and scalable way.\n","hostedUrl":"https://jobs.lever.co/coupa/49ad8d56-a6a9-46d4-aede-b09508f98c9c","applyUrl":"https://jobs.lever.co/coupa/49ad8d56-a6a9-46d4-aede-b09508f98c9c/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Solution Analyst, Agentic Integrations at Coupa:
\n
\nBridges business requirements, the overall solution direction, and Coupa's curated Snowflake data mart with the agentic AI integrations this team builds. Takes the high-level solution — what the business needs, what data is available — and elaborates it into detailed, buildable integration specifications: field-level mappings, data contracts, error handling, edge cases. Unlike a pure spec-writer, this role also writes code directly on integrations when doing so is faster than a full handoff, working alongside the Integration Engineers. Owns the consumption-side relationship with the Data/Analytics team that curates the mart. Does not own or build the data mart itself.
","id":"9baa92ef-5947-4b1b-885e-36aeef5be2de","lists":[{"text":"What You'll Do: ","content":"• Gather and translate business requirements (Finance, Procurement, IT stakeholders) into agentic solution designs.
\n• Elaborate the overall solution direction into detailed technical specifications for each integration — field-level data mappings, transformation logic, error handling, and edge cases — before build starts.
\n• Partner with the Data/Analytics team that owns the Snowflake mart to define consumption requirements: which curated tables/views, refresh cadence, and access scope each agent use case needs.
\n• Define data contracts and semantic mappings between curated Snowflake datasets and MCP tool schemas/connector outputs.
\n• Produce solution blueprints — data flow, business logic, acceptance criteria — for each new agentic use case before build starts.
\n• Write code directly on integrations — prototypes, mapping/transformation logic, or first-pass connector implementations — particularly where a detailed spec alone would be slower than a working draft.
\n• Validate technical feasibility of proposed solutions with the Technical Architect against platform standards.
\n• Own use-case-level acceptance criteria; validate delivered connectors/agents meet business intent, not just technical spec.
\n• Maintain a living catalog of curated data domains and the agent use cases mapped to each.
\n• Serve as primary liaison between the integration team and business/data stakeholders
"},{"text":"What You Will Bring to Coupa: ","content":"• 6+ years in solution/business analysis, integration engineering, or a similar role bridging business and engineering teams.
\n• Proficient in Python or TypeScript/Node.js — comfortable writing and shipping working code, not just specifying it for someone else to build.
\n• Strong SQL and hands-on experience with Snowflake (or a comparable cloud data warehouse) — data models, views, semantic layers.
\n• Track record translating ambiguous business requirements into detailed technical specifications engineering teams can build from directly.
\n• Working familiarity with agent/LLM tool-calling concepts (MCP or similar) — enough to scope feasible use cases and their detailed data flows.
\n• Understanding of data governance, access control, and data-quality concepts for curated analytical layers.
\n• Excellent stakeholder-facing communication in English; comfortable running requirements workshops with business leaders.
"}],"text":"Solution Analyst, Agentic Integrations - 11890","country":"CO","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Solution Analyst, Agentic Integrations at Coupa:
\n
\nBridges business requirements, the overall solution direction, and Coupa's curated Snowflake data mart with the agentic AI integrations this team builds. Takes the high-level solution — what the business needs, what data is available — and elaborates it into detailed, buildable integration specifications: field-level mappings, data contracts, error handling, edge cases. Unlike a pure spec-writer, this role also writes code directly on integrations when doing so is faster than a full handoff, working alongside the Integration Engineers. Owns the consumption-side relationship with the Data/Analytics team that curates the mart. Does not own or build the data mart itself.
","descriptionBodyPlain":"The Impact of a Solution Analyst, Agentic Integrations at Coupa:\n \nBridges business requirements, the overall solution direction, and Coupa's curated Snowflake data mart with the agentic AI integrations this team builds. Takes the high-level solution — what the business needs, what data is available — and elaborates it into detailed, buildable integration specifications: field-level mappings, data contracts, error handling, edge cases. Unlike a pure spec-writer, this role also writes code directly on integrations when doing so is faster than a full handoff, working alongside the Integration Engineers. Owns the consumption-side relationship with the Data/Analytics team that curates the mart. Does not own or build the data mart itself.\n","hostedUrl":"https://jobs.lever.co/coupa/9baa92ef-5947-4b1b-885e-36aeef5be2de","applyUrl":"https://jobs.lever.co/coupa/9baa92ef-5947-4b1b-885e-36aeef5be2de/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n\n
Prospecting, building pipelines and selling Coupa supply chain solutions\nEngaging with Colleagues in other Sales teams to collaborate on key opportunities\nEngaging with C-level prospects, Procurement, IT and Supply Chain Managers to position Coupa’s strategic value proposition and lead deals to closure\nCollaborating with customers and internal teams to build joint vision roadmaps outlining the value that Coupa will deliver\nCreating and maintaining actionable account plans to guide and develop strategies and identify new business opportunities\nProviding accurate forecasts and monthly reports to the sales manager to communicate the health of the sales pipeline, significant market trends, and any potential risks that may impact the ability to hit targets\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
Consistent track record of exceeding sales quota, ideally in a Supply Chain and Direct Spend Software environment\nProven track record of successfully selling to and influencing C-level executives at the Enterprise level\nStrong organizational capability and experience in enterprise account planning\nDemonstrated ability to sell business value to Finance and Business customers using ROI and TCO models\nExceptional leadership skills and the ability to work effectively with diverse teams across functions and geographies\nEvidence of collaboration with Colleagues in complex Sales cycles.\nTrack record in quota achievement\nFamiliarity with Sales engagement methodologies.\n\n"}],"salaryRange":{"min":195000,"max":221667,"currency":"AUD","interval":"per-year-salary"},"text":"Sr Account Director, Enterprise (Singapore or Australia Applicants) - 11885","country":"AU","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
Why Join Us
\n
\n- We train and deploy our own models: Proprietary T-LLM architectures, designed and trained in-house – not a wrapper around someone else's API.
\n- Transaction volume that brings interesting scaling challenges in the cloud.
\n- Real ownership, short path to customers: You frame the problem, choose the method, and see it working in front of buyers – no research-to-product handoff.
\n- Global impact: Technology used every day by companies around the world.
\n- Experiment-driven culture: Pragmatic delivery, and quarterly recognition for standout research contributions.
\n- Compute and tools: Frontier LLMs on tap for your own work, and our high-end GPU and large-memory clusters to train on.
\n- 33 days off: PTO, personal days, your birthday and two company wellness days. Parental leave on top.
\n- Prague, Karlín: Inspiring workspace and full tech setup, including a 200 m² terrace with views of Prague Castle.
\n
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
About The Team
\nRossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.
\nAbout the Role
\nSourcing is where the money is actually decided.
\nWe are expanding our AI Platform team in Prague with a Senior AI Platform Engineer to work on a Sourcing problem set – which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers. How to do auctions and autonomous bidding.
\nThis broad problem set will not be solved by a single model. Solutions might come from a diverse set of fields
\n\n- Recommendation and retrieval
\n- Game theory
\n- Forecasting and should-cost modelling
\n- Combinatorial optimization
\n- Multimodal document understanding etc.
\n
\nYou will collaborate with researchers to implement these heterogeneous workloads in a scalable production platform in the cloud. At the same time, you will design and develop infrastructure for dataset export, model training, and evaluation to allow Research to move fast.
\nYou will work in a small, senior team of engineers - the group that built Rossum's production inference pipeline from scratch - with direct access to Product and the AI Research team. Ideas that work do not sit on paper; they roll into systems used at scale.
","id":"237c9900-ec25-4b6d-bfcb-20923cb56448","lists":[{"text":"What You’ll Do ","content":"\n\n
Design, build, and maintain a scalable, reliable, and cost-effective AI platform in the cloud.\nCollaborate with Research to understand model requirements and translate them into scalable infrastructure.\nImprove data pipelines, feature storage, experiment tracking, and model lifecycle workflows.\nBuild tooling that accelerates experimentation, benchmarking, and reproducibility.\nImplement monitoring, observability, and reliability improvements across AI services.\nParticipate in architectural discussions and contribute to long-term platform strategy.\nPartner with Product, Research, and other engineering teams to align platform capabilities with product needs.\nMaintain clear documentation and support knowledge-sharing across R&D.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n
Must-Haves
\n\n
5+ years of experience in product-minded software engineering, ML platform engineering, or infrastructure roles\n
Proven track record of delivering ML solutions that drive measurable business and customer impact.\n
Strong programming experience in a language suitable for ML such as Python\n
Understanding of distributed systems, microservices, and cloud-native architectures.\n
Experience with SQL databases (query optimization, database performance tuning, and schema design).\n
Experience with ML tooling (e.g., experiment tracking, model registries, data pipelines).\n
Strong problem-solving skills and ability to work in cross-functional R&D environments.\n
Solid understanding of CI/CD, infrastructure-as-code, and observability tooling.\n
Internal communication in English as a default.\n\n
Nice-to-Haves
\n\n
Experience with training or serving AI/ML models at scale.\n
Experience with building scalable, automated ETL/ELT pipelines and maintaining robust database architectures (SQL/NoSQL).\n
Familiarity with data annotation workflows and dataset management.\n
Experience with GPU workloads, batch/stream processing, or feature stores.\n
Exposure to Intelligent Document Processing or Deep Neural Network architectures.\n\n
Our Stack
\n
We try to keep our stack standardized and minimal: Python, RabbitMQ, S3, Postgres, Triton Inference Server. All deployed with Kustomize and Flux to a Kubernetes cluster in AWS.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
About The Team
\nRossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.
\nAbout the Role
\nSourcing is where the money is actually decided.
\nWe are expanding our AI Platform team in Prague with a Senior AI Platform Engineer to work on a Sourcing problem set – which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers. How to do auctions and autonomous bidding.
\nThis broad problem set will not be solved by a single model. Solutions might come from a diverse set of fields
\n\n- Recommendation and retrieval
\n- Game theory
\n- Forecasting and should-cost modelling
\n- Combinatorial optimization
\n- Multimodal document understanding etc.
\n
\nYou will collaborate with researchers to implement these heterogeneous workloads in a scalable production platform in the cloud. At the same time, you will design and develop infrastructure for dataset export, model training, and evaluation to allow Research to move fast.
\nYou will work in a small, senior team of engineers - the group that built Rossum's production inference pipeline from scratch - with direct access to Product and the AI Research team. Ideas that work do not sit on paper; they roll into systems used at scale.
","descriptionBodyPlain":"About The Team\nRossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.\nAbout the Role\nSourcing is where the money is actually decided.\nWe are expanding our AI Platform team in Prague with a Senior AI Platform Engineer to work on a Sourcing problem set – which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers. How to do auctions and autonomous bidding.\nThis broad problem set will not be solved by a single model. Solutions might come from a diverse set of fields\nRecommendation and retrieval\nGame theory\nForecasting and should-cost modelling\nCombinatorial optimization\nMultimodal document understanding etc.\nYou will collaborate with researchers to implement these heterogeneous workloads in a scalable production platform in the cloud. At the same time, you will design and develop infrastructure for dataset export, model training, and evaluation to allow Research to move fast.\nYou will work in a small, senior team of engineers - the group that built Rossum's production inference pipeline from scratch - with direct access to Product and the AI Research team. Ideas that work do not sit on paper; they roll into systems used at scale.\n","hostedUrl":"https://jobs.lever.co/coupa/237c9900-ec25-4b6d-bfcb-20923cb56448","applyUrl":"https://jobs.lever.co/coupa/237c9900-ec25-4b6d-bfcb-20923cb56448/apply"},{"additionalPlain":"Why Join Us\nGreenfield problems in a mature product: Modern ML has barely been applied to sourcing, inside a platform that already has the users, the workflows and the data.\nData nobody else has: $10 trillion of transacted spend, 10M+ buyers and suppliers, and the documents behind all of it.\nWe train our own models: Proprietary T-LLM architectures, designed and trained in-house - not a wrapper around someone else's API.\nReal ownership, short path to customers: You frame the problem, choose the method, and see it working in front of buyers - no research-to-product handoff.\nGlobal impact: Technology used every day by companies around the world.\nExperiment-driven culture: Pragmatic delivery, and quarterly recognition for standout research contributions.\nCompute and tools: Frontier LLMs on tap for your own work, and our high-end GPU and large-memory clusters to train on.\nConferences: A budget to attend the ones that matter in your field.\n33 days off: PTO, personal days, your birthday and two company wellness days. Parental leave on top.\nPrague, Karlín: Inspiring workspace and full tech setup, including a 200 m² terrace with views of Prague Castle.\n\n\nThe successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
Why Join Us
\n
\n- Greenfield problems in a mature product: Modern ML has barely been applied to sourcing, inside a platform that already has the users, the workflows and the data.
\n- Data nobody else has: $10 trillion of transacted spend, 10M+ buyers and suppliers, and the documents behind all of it.
\n- We train our own models: Proprietary T-LLM architectures, designed and trained in-house - not a wrapper around someone else's API.
\n- Real ownership, short path to customers: You frame the problem, choose the method, and see it working in front of buyers - no research-to-product handoff.
\n- Global impact: Technology used every day by companies around the world.
\n- Experiment-driven culture: Pragmatic delivery, and quarterly recognition for standout research contributions.
\n- Compute and tools: Frontier LLMs on tap for your own work, and our high-end GPU and large-memory clusters to train on.
\n- Conferences: A budget to attend the ones that matter in your field.
\n- 33 days off: PTO, personal days, your birthday and two company wellness days. Parental leave on top.
\n- Prague, Karlín: Inspiring workspace and full tech setup, including a 200 m² terrace with views of Prague Castle.
\n
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
About The Team
\n
Rossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.
\n
About the Role
\n
Sourcing is where the money is actually decided.
\n
We are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.
\n
Which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.
\n
For a researcher this is unusually open ground - not one model family, but several, on the same data:
\n
\n- Recommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.
\n- Forecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.
\n- Game theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.
\n- Combinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.
\n- Multimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.
\n
\n
Part of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.
\n
Very little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.
\n
You will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.
\n
\n\n
Own sourcing research initiatives end to end - from framing the problem on real spend data, through experiments, to a model running in production.\nBuild what does not exist yet. Most of these problems have no baseline to beat and no off-the-shelf answer - you decide what the first version looks like.\nTurn the network into a training set. Define the datasets, labels and benchmarks that make sourcing problems learnable at all: deriving supervision from historical events and their outcomes, and building evaluation the team can trust.\nDesign and run bold experiments with a hacker mindset - fast prototypes, honest baselines and offline evaluation that actually predicts online behaviour.\nBuild on our T-LLM foundations wherever documents carry the signal - RFPs, specs, quotes, contracts - reusing in-house architectures we train ourselves.\nShip with deployment in mind: inference cost, latency, robustness, and what happens when a recommendation is wrong in front of a buyer.\nWork across the company - Coupa's Sourcing product and data teams and our AI Platform team. Document decisions and make the people around you better.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n
Sourcing needs several kinds of modelling, so we are deliberately open about which one you bring.
\n\n
5+ years in applied ML, data science, ML engineering or quantitative research, with models or decision systems you took into production.\n
Strong Python and real comfort with messy, large-scale data - including SQL and the unglamorous work of making a dataset trustworthy.\n
Depth in at least one modelling discipline, curiosity about the rest. Deep learning, recommendation and ranking, forecasting and time series, optimisation and operations research, causal inference and econometrics, RL and bandits, market and mechanism design, or LLM-based systems. Sourcing touches most of these; nobody arrives holding all of them.\n
Scientific rigour. Strong experiment design, healthy scepticism about your own metrics, and real care about leakage, baselines, and evaluation that survives contact with production.\n
Ownership and curiosity. You are comfortable in a greenfield, ambiguous problem space, and you will talk to product people and procurement experts to find where the value actually is.\n
Interest in procurement, supply chains or market design is welcome but not required - we will teach the domain.\n\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
About The Team
\n
Rossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.
\n
About the Role
\n
Sourcing is where the money is actually decided.
\n
We are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.
\n
Which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.
\n
For a researcher this is unusually open ground - not one model family, but several, on the same data:
\n
\n- Recommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.
\n- Forecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.
\n- Game theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.
\n- Combinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.
\n- Multimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.
\n
\n
Part of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.
\n
Very little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.
\n
You will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Senior Director, AI Delivery at Coupa:
\n
\n\n
The Senior Director, AI Delivery leads the engineering organization responsible for designing, building, deploying, and operating enterprise AI solutions across the company. This leader owns the end-to-end delivery lifecycle for AI initiatives, partnering closely with business stakeholders, AI Strategy, Enterprise Architecture, Data, Infrastructure, Security, and Product teams to transform business opportunities into production ready AI capabilities.
\n
The role is accountable for execution excellence, engineering quality, delivery predictability, operational stability, governance compliance, and business value realization across a portfolio of AI agents, automations, and intelligent workflows. The focus is on delivering enterprise grade AI products that are scalable, secure, measurable, and reusable.
\n
\n
AI Delivery Leadership
\n\n
Lead the enterprise AI Delivery Engineering organization.\n
Build and scale a high-performing team of AI Engineers, AI Solution Architects and AI Operations\n
Establish delivery standards, engineering practices, and operating models for AI solution development.\n
Own execution across multiple concurrent AI programs and business domains.\n\n
Enterprise AI Solution Delivery
\n
Lead delivery of enterprise AI solutions including:
\n\n
AI Agents\n
Agentic Workflows\n
AI-powered business automations\n
Conversational AI\n
Knowledge assistants\n
Retrieval-Augmented Generation (RAG) solutions\n
Multi-agent orchestration\n\n
Ensure solutions are secure, scalable, maintainable, and reusable.
\n
Engineering Excellence
\n
Establish engineering standards for:
\n\n
Prompt engineering\n
Agent development\n
Tool integration\n
MCP implementation\n
API integrations\n
AI workflow orchestration\n
Code quality\n
Reusable frameworks\n
Secure development practices\n\n
Drive adoption of reusable AI components and engineering accelerators.
\n
Delivery & Portfolio Management
\n
Own delivery execution across the AI portfolio including:
\n\n
Capacity planning\n
Prioritization\n
Roadmaps\n
Resource allocation\n
Milestone management\n
Executive reporting\n
Risk management\n
Delivery metrics\n\n
Ensure predictable execution across multiple AI initiatives.
\n
AI Operations (Run)
\n
Establish operational excellence for production AI systems by overseeing:
\n\n
Production monitoring\n
Agent health\n
Incident management\n
Performance optimization\n
Model performance\n
Prompt optimization\n
Cost optimization\n
AI observability\n\n
Drive continuous improvement after deployment.
\n
Governance & Responsible AI
\n
Create & Manage the AI Governance council, partnering with Security, and Compliance teams to ensure:
\n\n
Responsible AI practices\n
Security reviews\n
Privacy compliance\n
Human-in-the-loop controls\n
Auditability\n
Model governance\n
Risk assessments\n
Regulatory compliance\n\n
Ensure governance is embedded throughout the delivery lifecycle.
\n
Cross-functional Leadership
\n
Partner closely with:
\n\n
AI Strategy\n
Enterprise Architecture\n
Business Systems\n
Data & Analytics\n
Security\n
Business Product Owners\n
Legal\n
Procurement\n
Vendor Partners\n\n
Align technology delivery with business priorities.
\n
Financial & Vendor Management
\n
Manage delivery budgets and strategic partners by:
\n\n
Overseeing vendor performance\n
Managing delivery costs\n
Driving AI platform optimization\n
Tracking consumption and FinOps metrics\n
Measuring ROI\n
Optimizing engineering capacity\n\n
Organizational Leadership
\n
Build a world-class AI delivery organization through:
\n\n
Talent development\n
Workforce planning\n
Coaching and mentoring\n
Organizational design\n
Hiring\n
Performance management\n
Engineering culture\n
Innovation\n\n
\n\n
12–15+ years of experience leading enterprise technology organizations.\n
7+ years managing engineering or enterprise application delivery / Data insights teams.\n
Experience delivering AI, machine learning, or intelligent automation solutions at enterprise scale.\n
Deep understanding of enterprise application ecosystems including CRM, ERP, HR, Finance, and collaboration platforms.\n
Experience with LLMs, RAG architectures, agent frameworks, MCP, API integrations, orchestration frameworks, and enterprise AI platforms.\n
Experience building and leading global engineering organizations.\n
Strong executive communication and stakeholder management skills.\n
Experience managing strategic vendors and systems integrators.\n
Demonstrated success leading large transformation programs.\n\n
Preferred Experience
\n\n
Experience with Google Gemini, Vertex AI, apigee, Anthropic Claude ecosystems.\n
Experience integrating AI into enterprise platforms such as Salesforce, Netsuite, Zuora, or similar.\n
Knowledge of Responsible AI, AI governance, and enterprise security.\n
Experience implementing AI observability, AI testing, and operational monitoring frameworks.\n
Familiarity with cloud-native architectures, DevOps, CI/CD, and modern software engineering practices.\n\n
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Senior Director, AI Delivery at Coupa:
\n
\n\n
The Senior Director, AI Delivery leads the engineering organization responsible for designing, building, deploying, and operating enterprise AI solutions across the company. This leader owns the end-to-end delivery lifecycle for AI initiatives, partnering closely with business stakeholders, AI Strategy, Enterprise Architecture, Data, Infrastructure, Security, and Product teams to transform business opportunities into production ready AI capabilities.
\n
The role is accountable for execution excellence, engineering quality, delivery predictability, operational stability, governance compliance, and business value realization across a portfolio of AI agents, automations, and intelligent workflows. The focus is on delivering enterprise grade AI products that are scalable, secure, measurable, and reusable.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr Manager, Solution Advisory at Coupa:
\nAs a Senior Manager, Solution Advisory, you will drive regional revenue growth and elevate team performance by leading a high-impact pre-sales team. Partnering closely with sales leadership, you will strategically assign resources, mentor top talent, and model technical excellence during key sales opportunities. Leveraging Coupa’s community-generated AI and total spend management platform—backed by trillions in global spend data—you will empower your team to demonstrate architectural integration and value to prospective clients. Beyond pipeline development and deal execution, you will foster a collaborative, high-energy culture, scaling best practices to ensure Coupa remains an exceptional place to work while directly impacting operating margins for businesses worldwide.
","id":"00b7555f-eec8-458a-9a49-aa8419cb69be","lists":[{"text":"What You’ll Do ","content":"\n\n
Maximize Solution Advisor performance and regional revenue attainment, pipeline development and customer success through active leadership.\nCoordinate the assignment, calendaring and prioritization of SA resources across their assigned region.\nStrategize with regional sales leadership to maintain alignment between regional SA activities and sales leadership priorities.\nAssist SA management with recruiting, training, developing and retaining top caliber talent.\nProvide role model technical and functional expertise during the sales process for key regional sales opportunities.\nIn an individual contributor capacity as well as in coach/mentor role, demonstrate how Coupa’s BSM can meet and exceed the business needs of our prospects.\nIn an individual contributor capacity as well as in coach/mentor role, provide strong technical understanding of our product with the ability to discuss and demonstrate architecture and integration.\nFacilitate the sharing of knowledge and scaling of best practices across the broader organization.\nFacilitate a positive team attitude, outlook and work ethic that helps ensure Coupa continues to be a fantastic place to work.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
Minimum 5 years experience in a pre-sales role with a track record of success.\nStrong written and verbal communication skills.\nAbility to facilitate a strong team dynamic and work well with others.\nMust be able to work in a fast paced and passionate environment.\nBachelor Degree required, with MBA or similar considered a plus.\n\n"}],"salaryRange":{"min":109000,"max":123667,"currency":"GBP","interval":"per-year-salary"},"salaryDescription":"\n
OTE range GBP 155,000-176,333 with a mix of 70/30
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr Manager, Solution Advisory at Coupa:
\nAs a Senior Manager, Solution Advisory, you will drive regional revenue growth and elevate team performance by leading a high-impact pre-sales team. Partnering closely with sales leadership, you will strategically assign resources, mentor top talent, and model technical excellence during key sales opportunities. Leveraging Coupa’s community-generated AI and total spend management platform—backed by trillions in global spend data—you will empower your team to demonstrate architectural integration and value to prospective clients. Beyond pipeline development and deal execution, you will foster a collaborative, high-energy culture, scaling best practices to ensure Coupa remains an exceptional place to work while directly impacting operating margins for businesses worldwide.
","descriptionBodyPlain":"The Impact of a Sr Manager, Solution Advisory at Coupa: \nAs a Senior Manager, Solution Advisory, you will drive regional revenue growth and elevate team performance by leading a high-impact pre-sales team. Partnering closely with sales leadership, you will strategically assign resources, mentor top talent, and model technical excellence during key sales opportunities. Leveraging Coupa’s community-generated AI and total spend management platform—backed by trillions in global spend data—you will empower your team to demonstrate architectural integration and value to prospective clients. Beyond pipeline development and deal execution, you will foster a collaborative, high-energy culture, scaling best practices to ensure Coupa remains an exceptional place to work while directly impacting operating margins for businesses worldwide.\n","hostedUrl":"https://jobs.lever.co/coupa/00b7555f-eec8-458a-9a49-aa8419cb69be","applyUrl":"https://jobs.lever.co/coupa/00b7555f-eec8-458a-9a49-aa8419cb69be/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n\n
Lead the Expenses teams product design and requirements across complex, cross-functional initiatives, partnering closely with Engineering, UX, Platform, and Success teams to align on scope, dependencies, and delivery approach.\nBuild and maintain reporting and dashboards that give internal teams (Product, Growth, Leadership) clear visibility into product adoption, usage, and customer health.\nAct as a go-to subject matter expert for customer escalations, partnering with Support, Services, and Engineering to diagnose issues and drive them to resolution.\nTranslate customer feedback and usage data into clear product requirements and prioritization recommendations.\nConduct competitive market analysis and continually assess the product's competitive position domestically and internationally.\nSupport and help scale internal and external enablement (webinars, documentation, training) so Support, Services, and Customer Success teams can operate more self-sufficiently.\nRepresent the product in customer-facing settings, including advisory boards, escalation calls, and adoption reviews.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n7+ years of product management experience, ideally in B2B SaaS, fintech, or payments with a proven track record of building buyer-facing products and consumer-grade UX \nDemonstrated ability to lead cross-functional initiatives from ambiguous requirements through to delivery, coordinating effectively across Engineering, UX, and business stakeholders.\nStrong analytical skills, with hands-on experience building or using dashboards/reporting tools (e.g., Metabase, Looker, Tableau) to drive product and business decisions.\nA track record of resolving complex customer issues and turning escalations into durable product or process improvements.\nExcellent written and verbal communication skills, with the ability to influence and align stakeholders at all levels.\nA collaborative, \"roll up your sleeves\" mindset paired with sound judgment on when to lead and when to support.\nComfort operating with incomplete information and adapting quickly as priorities shift.\n\nPreferred Skills:
\n\nExperience in Expense Management, Corporate Cards, or related Finance/Procurement domains.\nFamiliarity with SQL and comfort querying data directly to answer product questions.\nExperience working with or presenting to customer advisory boards or executive audiences.\nKnowledge of ERP systems such as SAP, Oracle, NetSuite, or PeopleSoft.\nBA/BS technical degree preferred; MBA is a plus, or equivalent work experience.\n\nThis role is fully remote within the US
"}],"salaryRange":{"min":125000,"max":174333,"currency":"USD","interval":"per-year-salary"},"text":"Sr Product Manager - Buyer-Facing- 11826","country":"US","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr. Alliance Director to Coupa:
\n
\nWe are seeking a highly motivated and experienced Alliance Director to join our growing Japan Partner Organization. This role is crucial for cultivating and expanding relationships with our partners, ensuring their success within the Coupa ecosystem, and driving new business growth for their practice. The ideal candidate will have a strong understanding of partner management, a passion for technology, and a proven ability to drive sales results in a fast-paced environment.
\n
","id":"eaf94b1e-ae23-4828-b5c9-6e53696a3930","lists":[{"text":"What You'll Do:","content":"\nManage, coach, and support the partner ecosystem and Coupa sales teams within your region for field sales engagement – ensuring joint sales motions, removing obstacles, and maintaining proper communications with all parties involved in sales opportunities.\nLead partners and Coupa sales in regional business development efforts and manage joint account planning.\nDevelop the annual business plan with partners as it relates to the build of a mutual pipeline. Ensure quarterly business reviews and course corrections with partner leadership in order to ensure achievement of mutual goals and quotas.\nBuild long term and strategic relationships with partner executives, as well as, partner and field sales teams\nManage and attend shared PR and marketing activities across partners.\nServe as the first point of contact for partners and be the liaison between Coupa sales teams and partners.\nCoordinate and drive new business activities from start to finish.\nManage deal registration (within Salesforce), partner enablement initiatives, and regional partner communications.\nGenerate and handle inquiries, manage partner pitches, and on-board new partners.\n"},{"text":"What You Will Bring to Coupa:","content":"\nBachelor's degree in business or a related field, with a background in channel and partner development, sales and marketing or account management.\nExcellent oral and written communication skills.\nExcellent time management and interpersonal skills.\nStrong relationship/team building and account management skills.\nLeadership qualities that reflect a self-motivated individual with the ability to work as part of a team.\n5 to 7 years’ experience selling enterprise software directly to end customers and/or channel development / strategic alliance experience\n"}],"salaryRange":{"min":15273000,"max":17309000,"currency":"JPY","interval":"per-year-salary"},"salaryDescription":"\n
OTE range JPY 21,818,000-24,727,333 with a mix of 70/30
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
Global Well-being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location . Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr. Alliance Director to Coupa:
\n
\nWe are seeking a highly motivated and experienced Alliance Director to join our growing Japan Partner Organization. This role is crucial for cultivating and expanding relationships with our partners, ensuring their success within the Coupa ecosystem, and driving new business growth for their practice. The ideal candidate will have a strong understanding of partner management, a passion for technology, and a proven ability to drive sales results in a fast-paced environment.
\n
","descriptionBodyPlain":"The Impact of a Sr. Alliance Director to Coupa:\n \nWe are seeking a highly motivated and experienced Alliance Director to join our growing Japan Partner Organization. This role is crucial for cultivating and expanding relationships with our partners, ensuring their success within the Coupa ecosystem, and driving new business growth for their practice. The ideal candidate will have a strong understanding of partner management, a passion for technology, and a proven ability to drive sales results in a fast-paced environment.\n \n","hostedUrl":"https://jobs.lever.co/coupa/eaf94b1e-ae23-4828-b5c9-6e53696a3930","applyUrl":"https://jobs.lever.co/coupa/eaf94b1e-ae23-4828-b5c9-6e53696a3930/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Senior Collections Associate at Coupa:
\n
The Senior Collections Associate will manage a portfolio of accounts across our global customer base, driving timely collection of outstanding receivables while maintaining strong, professional customer relationships. This is a senior individual-contributor role suited to a collections professional with a proven track record in SaaS, FMCG, or financial services environments, and prior exposure to senior sales management engagement.
\n
\n\n
Own and manage a portfolio of high-value, complex customer accounts, driving end-to-end collections activity.\nProactively engage customers via phone, email, and video calls to resolve overdue balances and disputes.\nPartner cross-functionally with Sales, Customer Success, Legal, and Deal Desk to resolve billing and contractual issues impacting collections.\nEscalate and manage senior-level conversations with sales leadership and customer stakeholders on high-risk or high-value accounts.\nMaintain accurate collections forecasts, aging reports, and cash application records.\nIdentify process improvements to reduce Days Sales Outstanding (DSO) and bad debt exposure.\nUtilize Oracle and Tesorio (or comparable platforms) to manage workflows, track account status, and report on portfolio health.\nSupport month-end and quarter-end close processes related to accounts receivable.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\nMinimum 5 years of collections experience, ideally within SaaS, FMCG, or Financial Services industries.\nDemonstrated history of engaging at a senior sales management level to resolve account issues.\nStrong verbal and written communication skills, with the ability to negotiate confidently and professionally.\nProven ability to manage a complex, high-value portfolio independently.\nDetail-oriented with strong organizational and time-management skills.\nHands-on experience with Salesforce, NetSuite, or Zuora (or equivalent enterprise CRM/ERP/Billing platforms) is highly valuable. \n"}],"text":"Sr. Collections Associate - 11905","country":"CO","workplaceType":"hybrid","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Senior Collections Associate at Coupa:
\n
The Senior Collections Associate will manage a portfolio of accounts across our global customer base, driving timely collection of outstanding receivables while maintaining strong, professional customer relationships. This is a senior individual-contributor role suited to a collections professional with a proven track record in SaaS, FMCG, or financial services environments, and prior exposure to senior sales management engagement.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of the Sr.Engagement Manager to Coupa:
\nAs an Sr. Engagement Manager at Coupa, you will implement the Coupa solution at various client sites. Whether the projects are executed directly by the Professional Services team or in collaboration with our network of implementation partners, you will ensure the successful 'go-live' of the customer.
\nAs the ambassador of system expertise and best practices aligned with customer business goals, you will manage reporting, risk analysis, and resource alignment for project delivery, both individually and collaboratively on and off client sites
","id":"ed4694b9-a9e5-4d19-9537-394995d07740","lists":[{"text":"What You’ll Do ","content":"\n
\n\n
Establish robust partnerships with customers and colleagues, guiding them towards their goals for a successful and timely implementation.\nTake the lead in all implementation phases, from mobilization to deployment.\nLead discussions on process optimization and best practices.\nCollaborate closely with Coupa services partners throughout the implementation.\nEngage customers in strategic business need discussions beyond feature/function basics.\nProvide technical and functional expertise, demonstrate the full Coupa platform, and tailor implementations to meet unique customer business needs.\n\n\n
\n
\n\n
Highly desirable experience with Procure to Pay processes.\nProven systems applications consulting experience, either internally or externally.\nStrong client management skills for successful go-live implementations, preferably in procurement, AP, and/or Expense Management.\nExperience with Software as a Service (SaaS) and familiarity with financial accounting, customer management, and sales force automation software.\nPrevious senior consulting expertise with applications like Ariba, Concur, NetSuite, Basware, OB10, Salesforce.com, Workday, Great Plains, ACT, Oracle, SAP, coupled with strong communication skills.\n\n\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of the Sr.Engagement Manager to Coupa:
\nAs an Sr. Engagement Manager at Coupa, you will implement the Coupa solution at various client sites. Whether the projects are executed directly by the Professional Services team or in collaboration with our network of implementation partners, you will ensure the successful 'go-live' of the customer.
\nAs the ambassador of system expertise and best practices aligned with customer business goals, you will manage reporting, risk analysis, and resource alignment for project delivery, both individually and collaboratively on and off client sites
","descriptionBodyPlain":"The Impact of the Sr.Engagement Manager to Coupa: \nAs an Sr. Engagement Manager at Coupa, you will implement the Coupa solution at various client sites. Whether the projects are executed directly by the Professional Services team or in collaboration with our network of implementation partners, you will ensure the successful 'go-live' of the customer. \nAs the ambassador of system expertise and best practices aligned with customer business goals, you will manage reporting, risk analysis, and resource alignment for project delivery, both individually and collaboratively on and off client sites\n","hostedUrl":"https://jobs.lever.co/coupa/ed4694b9-a9e5-4d19-9537-394995d07740","applyUrl":"https://jobs.lever.co/coupa/ed4694b9-a9e5-4d19-9537-394995d07740/apply"},{"additionalPlain":"What Success Looks Like \nWithin 3 Months: You’ll have a deep understanding of our product and own the design for your first custom integrations. You'll gain a deep understanding of our synergy with Coupa Software and our shared roadmap.\nWithin 6 Months: You’ll be identifying strategic architectural improvements that ensure seamless adoption across diverse client environments.\nWithin 12 Months: You will be a key influencer in making our platform indispensable for clients worldwide through perfectly tailored solutions.\n\n\nThe successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
What Success Looks Like
\n
\n- \n
Within 3 Months: You’ll have a deep understanding of our product and own the design for your first custom integrations. You'll gain a deep understanding of our synergy with Coupa Software and our shared roadmap.
\n \n- \n
Within 6 Months: You’ll be identifying strategic architectural improvements that ensure seamless adoption across diverse client environments.
\n \n- \n
Within 12 Months: You will be a key influencer in making our platform indispensable for clients worldwide through perfectly tailored solutions.
\n \n
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Senior Solution Architect at Coupa:
\n\n
Seamless product adoption is the core of the value we provide. In this role, you would be responsible for deeply understanding customer needs and tailoring customized solutions. This often means developing custom services and integrations to connect Rossum with various global customer systems.
\n
You will be a critical contributor to our integration efforts, helping customers transform their workflows through intelligent automation. You will:
\nKey responsibilities include:
\n\n\nTranslate complex requirements into clear, actionable technical backlogs for our development teams.
\n\n\nArchitect optimal designs for custom services and integrations that ensure seamless product adoption.
\n\n\nContextualize technical decisions by their business impact, ensuring we solve the right problems for our clients.
\n\n\nIdentify security risks and ensure all designs adhere to best security practices throughout the delivery process.
\n\n\nPartner across departments and with external stakeholders to ensure alignment on solutions and their impact.
\n\n"},{"text":"What You Will Bring to Coupa: ","content":"Our team is full of \"geeks and hackers\" who love engineering beautiful systems. We’re looking for:
\n\n\nAn ex-programmer mindset: You likely want to grow in solving high-level design problems rather than low-level engineering tasks.
\n\n\nA puzzle solver: You love connecting the dots and can communicate your designs so clearly that developers can follow through effectively.
\n\n\nA curious communicator: You excel at asking the right questions to reveal the true source of customer pain points.
\n\n\nUX-sensitive: You always consider how your design decisions will affect the end-user.
\n\n\nFamiliar with our stack: While you don't need to be a master of all, familiarity with Python, REST APIs, Flask/Django, PostgreSQL, or Kubernetes is a huge plus.
\n\n"}],"text":"Sr. Solution Architect - 11874","country":"CZ","workplaceType":"hybrid","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Senior Solution Architect at Coupa:
\n\n
Seamless product adoption is the core of the value we provide. In this role, you would be responsible for deeply understanding customer needs and tailoring customized solutions. This often means developing custom services and integrations to connect Rossum with various global customer systems.
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The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
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Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Sr. Value Assurance Director at Coupa:
\n
The Sr. Value Assurance Director is the preeminent expert at Coupa dedicated to safeguarding and maximizing the realized financial and operational value for our most strategic, high-stakes customers. This is a strategic Individual Contributor role that acts as the ultimate point of executive-level expertise and action for the company's most critical value-at-risk scenarios. This architect operates as a general manager over cross-functional resources, personally owning the most complex and ambiguous customer escalations where the perception of value and return on investment has been compromised.
\n
Reporting to the VP, Value Assurance, this role directly protects hundreds of millions in revenue, solidifies customer loyalty, and acts as a central nervous system for translating systemic issues into executive-level product and process improvements.
\n
\n\n
Personally and forensically own and drive the resolution of the most complex and high-dollar-value customer escalations that directly threaten contract retention or demand C-suite intervention.\nConduct deep, technical, and financial assessments to pinpoint the precise root cause of the value gap (e.g., product misalignment, implementation flaw, process failure). Design and execute a board-ready plan to stabilize the account and define a clear, measurable, and auditable path back to realizing the committed value.\nServe as the most senior IC point of authority, engaging with customer executives (CFOs, CIOs, CPOs) to deliver uncompromisingly direct action plans, negotiate new expectations, and secure mutual commitment to successful resolution.\nMobilize, direct, and hold accountable highly-matrixed, senior teams across Product, Engineering, Sales, and Professional Services. This is a force multiplier role responsible for ensuring a rapid, unified, and effective corporate response.\nHelp to Design, champion, and enforce a rigorous, company-wide Root Cause Analysis (RCA) framework for all major escalations. Translate customer missteps into clear, actionable requirements for functional leaders across the organization.\nPartner with senior Customer Success leaders to develop and deploy predictive value models and early-warning signals. Intervene proactively in high-potential, high-value accounts before an issue becomes an executive escalation, often by presenting alternative solution architectures.\nArchitect and document new best practices for product deployment, service delivery, and customer adoption based on learnings from critical engagements, effectively \"writing the playbook\" for the next generation of value delivery.\nAct as the peer coach for regional Customer Value Managers and field leadership on highly challenging commercial, communication, and technical value realization scenarios.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
15+ years of deep, progressive expertise in a relevant field such as Technical Account Management, Customer Success Strategy, or Management Consulting within an enterprise B2B SaaS environment.\nJapanese language proficiency is strongly preferred, given the role’s responsibility to support strategic Japanese customers and APJ-wide executive stakeholder engagement.\nDemonstrated track record as the single point of accountability for resolving multiple multi-million-dollar, C-suite-level escalations in a hands-on capacity, resulting in successful contract renewal or expansion.\nExpert-level understanding and ability to articulate the financial and operational impact of enterprise software, particularly in areas like Spend Management, Supply Chain, Procurement, and Working Capital.\nPeer-level executive communication, negotiation, and conflict resolution skills. The ability to command a room of C-level executives and maintain credibility with highly technical product and engineering teams simultaneously.\nProven ability to operate without direct authority and yet drive complex, cross-functional organizational change.\n\n"}],"text":"Sr. Value Assurance Director - 11480","country":"SG","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Sr. Value Assurance Director at Coupa:
\n
The Sr. Value Assurance Director is the preeminent expert at Coupa dedicated to safeguarding and maximizing the realized financial and operational value for our most strategic, high-stakes customers. This is a strategic Individual Contributor role that acts as the ultimate point of executive-level expertise and action for the company's most critical value-at-risk scenarios. This architect operates as a general manager over cross-functional resources, personally owning the most complex and ambiguous customer escalations where the perception of value and return on investment has been compromised.
\n
Reporting to the VP, Value Assurance, this role directly protects hundreds of millions in revenue, solidifies customer loyalty, and acts as a central nervous system for translating systemic issues into executive-level product and process improvements.
\n