[{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of an Account Development Representative at Coupa:
\n
\n
We are looking for a highly driven and energetic Account Development Representative (ADR) to join our growing APAC team based in Sydney. If you are passionate about driving B2B digital transformation and love the thrill of the hunt, this is your chance to make a real impact. You will be the engine that powers our sales pipeline, working closely with our Sales and Marketing teams to identify, engage, and qualify top-tier enterprise accounts across Australia and the wider APAC region.
\n
\n\n
Pipeline Generation: Prospect, qualify, and nurture both inbound leads and targeted outbound opportunities.\nStrategic Outreach: Be the vital first point of contact. Engage with key decision-makers, uncover their business challenges, and position our solutions effectively to outline next steps.\nAccount Prioritization: Collaborate directly with the broader sales team to develop and execute strategies for penetrating high-value target accounts.\nTech-Savvy Execution: Leverage Salesforce (SFDC) and modern sales engagement tools to flawlessly manage leads, track activities, and document prospect interactions.\nMarket Expertise: Continuously develop your knowledge of our product offerings and the competitive landscape to consult prospects with confidence.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
1–2+ years of experience in B2B inside sales, SaaS sales, or a similar customer-facing role.\nA customer-centric mindset with an unstoppable drive to hit and exceed targets.\nExceptional communication and active listening skills. You know how to build rapport quickly over the phone, via video, or email.\nHands-on experience with Salesforce (SFDC) or similar modern CRMs.\nA highly self-motivated, organized, and adaptable attitude, thriving in a fast-paced, entrepreneurial environment.\nSolid understanding of the Australian business landscape.\n\n"}],"salaryRange":{"currency":"AUD","interval":"per-year-salary","min":86000,"max":98000},"salaryDescription":"\n
OTE range AUD 124000-140000 with a mix of 70/30
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of an Account Development Representative at Coupa:
\n
\n
We are looking for a highly driven and energetic Account Development Representative (ADR) to join our growing APAC team based in Sydney. If you are passionate about driving B2B digital transformation and love the thrill of the hunt, this is your chance to make a real impact. You will be the engine that powers our sales pipeline, working closely with our Sales and Marketing teams to identify, engage, and qualify top-tier enterprise accounts across Australia and the wider APAC region.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
Rossum Solution Delivery is standing up AI-Native Services Delivery as a formal operating model inside Coupa Value Services. We are hiring the leader of its functional-consulting layer — a Senior Manager seat reporting to the RVP Solution Delivery, leading a team of seven senior functional consultants who deliver the Rossum-functional side of enterprise customer implementations.
\nThe operating model you would join
\nAlready shipping, not slideware. Our delivery team runs with agents in the loop — over ninety tools and eighteen production skills in an internal agentic toolchain, built by delivery practitioners for delivery practitioners, on top of Rossum’s own AI engine.
\nWe build our own AI. We did not build a business by prompting someone else’s. If that distinction matters to you, this seat will feel like the right place.
","id":"a33ef699-17ab-430d-9c77-a15c7aab07b7","lists":[{"text":"What You Will Own","content":"\n\n
\nThe Rossum-Functional Standard: Set and uphold team-wide standards across schema design, workflow, business rules, configuration, training, pre-live validation, hyper-care support, and troubleshooting. The seven consultants on your team are already seasoned in delivery; your focus is on raising the ceiling, not on teaching the basics.
\n\n
\nAI Performance Tuning Leadership: Model and establish the criteria for real-customer-data tuning before an implementation is considered complete. Prepare a post-go-live optimization plan to further tune AI performance. Codify repeatable approaches and pattern libraries so practical knowledge outlasts individual projects. Cooperate closely with Rossum AI research teams.
\n\n
\nPilot-to-Practice Delivery: Partner directly with our Principal Innovation Architect to translate experimental AI-native functional pilots into day-to-day delivery practice — managing team adoption, running initial client engagements, and scaling methods that demonstrate measurable success. Maintain a fail-fast mindset.
\n\n
\nOperational Interfaces: Define and manage the delivery interface with Coupa Engagement Management as customer-facing ceremonies transition, maintaining clear boundaries and accountability.
\n\n
\nStrategic Leadership: Serve as a core peer in the four-person services leadership group (Solution Architecture, PS Engineering, Principal Innovation Architect, and RVP), shaping the future of AI-native services delivery across Rossum and the wider Coupa Value Services organization.
\n\n\n
\n\n
\nEnterprise Delivery Leadership: 10+ years in enterprise SaaS implementation, functional consulting, or Professional Services leadership, including at least 3 years directly managing a team.
\n\n
\nDeep IDP / AI Experience: Hands-on experience with Intelligent Document Processing (IDP) or a comparable AI application platform where deployment quality hinges on tuning models to real customer data rather than setting basic defaults.
\n\n
\nA Builder's Standard: A commitment to pushing platform capabilities for customers, treating documented playbooks, architectural patterns, and reusable standards as primary deliverables rather than administrative chores.
\n\n
\nAI-Native Fluent: Practical understanding of — or strong drive to learn — modern delivery approaches: spec-driven implementation, agentic workflows, eval-based quality gates, and version-controlled delivery capabilities.
\n\n
\nCross-Functional Influence: Proven ability to negotiate working agreements across complex enterprise organizations and collaborate effectively with a seasoned, opinionated peer group. Prior experience in the Coupa, SAP, or NetSuite ecosystems is a strong advantage.
\n\n
\nClear Communication: Strong thinking and partnership skills to represent the Rossum functional practice across Value Services initiatives, onboarding flows, and customer handoffs.
\n\n\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
Rossum Solution Delivery is standing up AI-Native Services Delivery as a formal operating model inside Coupa Value Services. We are hiring the leader of its functional-consulting layer — a Senior Manager seat reporting to the RVP Solution Delivery, leading a team of seven senior functional consultants who deliver the Rossum-functional side of enterprise customer implementations.
\nThe operating model you would join
\nAlready shipping, not slideware. Our delivery team runs with agents in the loop — over ninety tools and eighteen production skills in an internal agentic toolchain, built by delivery practitioners for delivery practitioners, on top of Rossum’s own AI engine.
\nWe build our own AI. We did not build a business by prompting someone else’s. If that distinction matters to you, this seat will feel like the right place.
","descriptionBodyPlain":"Rossum Solution Delivery is standing up AI-Native Services Delivery as a formal operating model inside Coupa Value Services. We are hiring the leader of its functional-consulting layer — a Senior Manager seat reporting to the RVP Solution Delivery, leading a team of seven senior functional consultants who deliver the Rossum-functional side of enterprise customer implementations.\nThe operating model you would join\nAlready shipping, not slideware. Our delivery team runs with agents in the loop — over ninety tools and eighteen production skills in an internal agentic toolchain, built by delivery practitioners for delivery practitioners, on top of Rossum’s own AI engine.\nWe build our own AI. We did not build a business by prompting someone else’s. If that distinction matters to you, this seat will feel like the right place.\n","hostedUrl":"https://jobs.lever.co/coupa/a33ef699-17ab-430d-9c77-a15c7aab07b7","applyUrl":"https://jobs.lever.co/coupa/a33ef699-17ab-430d-9c77-a15c7aab07b7/apply"},{"additionalPlain":"Please note this role is based in Sydney, Australia.\n\n\nThe successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"Please note this role is based in Sydney, Australia.
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n\n
Build and lead the Coupa Sales team in the ANZ Region with a focus on recruiting and developing the very best talent\nCollaborate and partner cross-functionally with teams, including Account Development, Alliances, marketing and Solutions Consulting\nLead by example on sales processes and best practices\nDeliver weekly sales updates for the region and maintain the system of record in Salesforce\nEngage with C-level prospects to position Coupa’s strategic value proposition and drive deals to closure\nAdopt key sales training and coaching programs to drive Business Value Selling\nDevelop sales plans for targeted accounts, sub-regions and vertical segments\nAlign overall value messaging targeted towards the chief economic buyer in target accounts\nBuild out an account penetration model that encourages multi-angle access into key accounts\nExecute Field Sales Campaigns against targeted verticals or competitive take-out targets in Region\nAssist in the development of localised content for sales enablement programs for the region\nDevelop and improve localised competitive positioning and messaging to enable the sales team\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
A strong hunting mentality (this is not an Account management role)\nDemonstrate a successful career in Enterprise sales leadership within a SaaS environment\nExperienced in positioning value-based selling and selling to to Finance executives\nStrong empathy and ability to identify strategic customer pains and develop unique and compelling value propositions that focus on delivering business value\nStrong mentoring capability an ability to coach sales talent\nSuccessful track record of engaging at all levels in an organization, from a functional level to C-level executives\n\n"}],"text":"AVP - Enterprise","country":"AU","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Collections Associate at Coupa:
\n
The Collections Associate will manage a portfolio of accounts across our global customer base, driving timely collection of outstanding receivables while maintaining strong, professional customer relationships. This is an individual-contributor role suited to a collections professional with a proven track record in SaaS, FMCG, or financial services environments, and prior exposure to senior sales management engagement.
\n
\n\n
Own and manage a portfolio of high-value, complex customer accounts, driving end-to-end collections activity.\nProactively engage customers via phone, email, and video calls to resolve overdue balances and disputes.\nPartner cross-functionally with Sales, Customer Success, Legal, and Deal Desk to resolve billing and contractual issues impacting collections.\nEscalate and manage senior-level conversations with sales leadership and customer stakeholders on high-risk or high-value accounts.\nMaintain accurate collections forecasts, aging reports, and cash application records.\nIdentify process improvements to reduce Days Sales Outstanding (DSO) and bad debt exposure.\nUtilize Oracle and Tesorio (or comparable platforms) to manage workflows, track account status, and report on portfolio health.\nSupport month-end and quarter-end close processes related to accounts receivable.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\nMinimum 3-4 years of collections experience, ideally within SaaS, FMCG, or Financial Services industries.\nDemonstrated history of engaging at a senior sales management level to resolve account issues.\nStrong verbal and written communication skills, with the ability to negotiate confidently and professionally.\nProven ability to manage a complex, high-value portfolio independently.\nDetail-oriented with strong organizational and time-management skills.\nStandard working hours apply, with occasional flexibility required to attend syncs with our U.S. team\n"}],"salaryRange":{"min":120000,"max":160000,"currency":"PLN","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Collections Associate at Coupa:
\n
The Collections Associate will manage a portfolio of accounts across our global customer base, driving timely collection of outstanding receivables while maintaining strong, professional customer relationships. This is an individual-contributor role suited to a collections professional with a proven track record in SaaS, FMCG, or financial services environments, and prior exposure to senior sales management engagement.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Coupa Pay Success Manager at Coupa:
\n
Coupa Pay is the leading global payments platform that offers a one-stop-shop for all B2B payments and financing needs for Coupa customers. Coupa has partnered with leading global financial institutions in order to deliver customer value and success while meeting the changing needs of our customers.
\n
The Coupa Pay Success Manager will be part of a team responsible for helping customers drive ongoing adoption and innovation to achieve the greatest value from their use of Coupa Pay through value optimization, adoption program planning and solution expertise.
\n
\n\n
\nServe as a strategic advisor to customers by driving adoption, optimizing configuration, and aligning Coupa Pay usage with business goals.
\n\n\n\n
\nManage multiple customer engagements using strong project management practices, including regular status updates, adoption plans, and action tracking.
\n\n\n\n
\nProvide functional and technical expertise across all Coupa Pay capabilities, including support for major releases and supplier enablement.
\n\n\n\n
\nDeliver compelling, data-driven insights to identify opportunities for improvement and enhance customer value realization.
\n\n
\nCollaborate with internal teams and forge strong customer relationships to support growth, self-sufficiency, and long-term success.
\n\n\n
\n
\n\n
\n5+ years of experience in finance, procurement, accounts payable, sourcing, or IT, with a strong preference for a background in both procurement and AP.
\n\n\n\n
\nProven client management skills with the ability to drive continuous improvement and thrive in fast-paced, high-growth environments.
\n\n\n\n
\nStrong communication, organizational skills, attention to detail, and a passion for problem-solving and understanding core processes.
\n\n\n\n
\nExperience with SaaS solutions, software configuration, and delivering product demonstrations; familiarity with financial/accounting and CRM systems (e.g., Salesforce).
\n\n\n\n
\nProficiency in Excel and a goal-oriented mindset with a collaborative, curious, and adaptable approach.
\n\n
\nKnowledge of SQL, PHP or other programming languages is a plus.
\n\n\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Coupa Pay Success Manager at Coupa:
\n
Coupa Pay is the leading global payments platform that offers a one-stop-shop for all B2B payments and financing needs for Coupa customers. Coupa has partnered with leading global financial institutions in order to deliver customer value and success while meeting the changing needs of our customers.
\n
The Coupa Pay Success Manager will be part of a team responsible for helping customers drive ongoing adoption and innovation to achieve the greatest value from their use of Coupa Pay through value optimization, adoption program planning and solution expertise.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
• Act as the trusted advisor and partner to Customer Success leadership with credibility and influence from strategy to execution • Implement and execute the Coupa Revenue Operating Model across the Customer Success organization. • Provide leadership and counsel to Customer Success leaders to implement objectives and cadences — including renewal forecast reviews and at-risk account cadences — that appropriately reflect and drive our business goals. • Own the operating rhythm for renewal forecasting, including available-to-renew (ATR) management and the accuracy and consistency of renewal rate, churn, and expansion reporting. • Drive book-of-business segmentation, coverage, and capacity planning processes and related activities, working with cross-functional teams to build plans that align to corporate goals and strategy. • Develop and implement best-practices, processes, and cadences to establish quality, accuracy, and process consistency across reporting, forecasting, retention management, and overall revenue process optimization while minimizing administrative overhead. • Oversee the creation, accuracy, and efficient distribution of retention, renewal, and customer health metrics, reports, and other revenue-related business intelligence essential to the organization. • Partner with Finance and Revenue Operations peers to ensure renewal, churn, and net retention reporting reconciles with company-level forecasting and planning. • Actively contribute to the enhancement of business operations processes covering applications, data, reporting, field engagement and project/change management. • Build strong relationships across Customer Success leadership and other cross-functional departments to influence decision making, drive process optimization and overall revenue effectiveness.
"},{"text":"What You Will Bring to Coupa: ","content":"• Strong executive presence and communication skills, and an ability to lead through influence and credibility across an organization. • Solid leadership skills with the ability to act independently. • Ability to manage and influence stakeholders • Strong understanding of the post-sales customer lifecycle — renewals, retention, and expansion — with the ability to translate that knowledge to other teams, including Revenue, Customer Success, Finance, IT, and other revenue support teams. • Excellent analytical skills combined with strong problem solving and organization skills and a high attention to detail. • Sharp business acumen and judgement, and strong project management skills. • Ability to work in a fast-paced, collaborative environment. • Results driven and naturally curious with an ability to motivate those around them. • Bachelor's degree in Business-related discipline; MBA and/or CPA an asset. • 5-8 years of relevant experience in Revenue Operations, Customer Success Operations, Sales Strategy or Business Operations. • 5+ years of experience in the software industry and cloud platform businesses. Industry experience in B2B, HCM and/or SaaS technology an asset. • Salesforce, Clari, Microsoft Excel, and other revenue analytics experience required, with experience in Gainsight or other Customer Success platforms and Tableau or other data visualization tools an asset.
"}],"salaryRange":{"min":128000,"max":179333,"currency":"USD","interval":"per-year-salary"},"text":"Customer Success Field Operations Director","country":"US","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Demand Generation Director at Coupa:
\n
\nThe Demand Generation Director is accountable for the integrated demand strategy and its execution across the Americas. The position owns the regional demand process end to end, including demand planning, sales play and outreach cadence design, pipeline health, and lead-to-deal conversion, and sets the foundation for how demand is generated and progressed in the Americas.
\n
The position is the primary point of coordination between Sales, Marketing, Alliances, Advisory Services and Revenue Operations for demand matters in the Americas. It chairs the regional Demand Board, holds the integrated demand plan, and is accountable for the pipeline health and conversion outcomes that result. This is an individual contributor position that operates through influence across the demand ecosystem rather than through direct authority.
\n
","id":"ac1c4d2a-f1a2-4884-8dc8-89131d7c3796","lists":[{"text":"What You'll Do:","content":"\n
Demand strategy and planning
\n\n
Leads the regional demand process, including planning, coordination and analysis, and is accountable for the integrated demand plan for the Americas.\n
Develops integrated demand strategies that align marketing, sales and partner activity to regional pipeline and revenue objectives.\n
Sets the demand planning calendar and the inputs required from each contributing function, and holds those functions to the agreed plan.\n
Determines where demand investment is directed by segment, solution and route to market, and recommends reallocation where performance requires it.\n\n
\n
Demand execution and sales plays
\n\n
Designs tactical sales plays and outreach cadences tailored to specific target audiences and aligned to business priorities, in partnership with Sales, Marketing and Sales Enablement.\n
Accountable for the execution of the demand plan in the Americas, including sequencing, coverage of priority accounts and segments, and completion against the agreed calendar.\n
Partners with the Revenue Systems directors on the platforms and configuration that support demand motions, including prospecting and contact data, sales engagement and cadence management, and submits requirements through the established intake process.\n
Accountable for adoption and performance of the sales plays and cadences released into the region, and for revision or retirement of those that do not perform.\n\n
\n
Pipeline health and conversion
\n\n
Accountable for a healthy and predictable pipeline of qualified opportunities for the regional sales organization, measured against defined coverage and quality standards.\n
Uses data and analytics to track the performance of demand generation initiatives, and identifies the drivers of variance between plan and actual.\n
Accountable for lead-to-deal conversion improvement in the Americas, including diagnosis of conversion loss by stage, source and segment, and the remediation plan.\n
Tracks performance and progress of demand activity against pipeline health metrics, and reports status on a defined cadence.\n\n
Cross-functional coordination and governance
\n\n
Collaborates with Sales, Marketing, Alliances, Advisory Services and other functions to develop a coordinated and integrated demand plan that meets business goals.\n
Hosts the regional Demand Board and associated planning activities to track progress and align the demand ecosystem on priorities, commitments and outcomes.\n
Escalates to the Leader, Demand Orchestration where cross-functional commitments, resourcing or prioritization cannot be resolved in the Americas.\n
Fosters a culture of collaboration, continuous improvement and excellence across the demand ecosystem, and drives improvement of the processes and tools the ecosystem depends upon.\n\n
Market insight and solution knowledge
\n\n
Monitors and analyzes market trends, customer behaviors and the competitive landscape, and applies that analysis to demand planning and play design.\n
Maintains a working understanding of areas of strength and weakness across the relevant solution portfolio, and reflects that understanding in targeting and messaging priorities.\n
Partners with Product Marketing and Competitive Intelligence to keep demand activity current with positioning and competitive changes.\n\n
Insight to leadership
\n\n
Provides proactive insight to leadership on demand planning, forecasting and execution, including risks to pipeline coverage and the actions required.\n
Represents the regional demand position in planning and review cycles, including quarterly business reviews and annual planning.\n
Translates demand performance into the commercial implications leadership requires for decision-making.\n\n
\n
\n
\n\n
Pipeline coverage and quality against regional targets, by segment and solution.\nLead-to-opportunity and opportunity-to-close conversion rates against baselines.\nContribution of demand activity to qualified pipeline and closed revenue in the Americas.\nDelivery of the demand plan against committed scope and calendar.\nAdoption and performance of released sales plays and outreach cadences.\nDemand Board and planning cadence operating as designed, with documented commitments and follow-through.\nAccuracy and timeliness of demand reporting and insight to leadership.\n\n"},{"text":"What You Will Bring to Coupa: ","content":"\n\n
Bachelor's degree in an analytical discipline such as Finance, Business, Computer Science or Engineering, or equivalent practical experience.\nTen or more years of experience in business-to-business demand generation, demand management or a closely related go-to-market function.\nDemonstrated track record of developing and implementing successful demand management strategies at scale.\nStrong analytical capability, including the ability to interpret complex data sets and make data-driven decisions.\nDemonstrated experience designing sales plays and outreach cadences, and measuring their performance.\nDemonstrated ability to collaborate effectively with cross-functional teams and to build durable internal relationships, including with senior stakeholders, without direct authority.\nStrong financial and business acumen, and demonstrated problem-solving capability, including the ability to translate process into value-adding business activity.\nDemonstrated ability to manage multiple priorities and operate effectively in a fast-paced, changing environment.\nDemonstrated leadership capability, including the ability to set direction, and to inspire and motivate teams the position does not manage.\nDemonstrated commitment to challenging, improving and innovating at both a personal and an organizational level.\n\n"},{"text":"Preferred Qualifications:","content":"\n\n
Experience in large technology companies, in a multi-segment, multi-region organization with an established partner channel.\nWorking knowledge of the platforms that support demand motions, including CRM, sales engagement and cadence management, prospecting and contact data, and intent or account-based marketing platforms.\nExperience integrating partner and advisory motions into demand planning and execution.\nPrior experience in a quota-carrying, sales management or field-facing role.\n\n"}],"salaryRange":{"min":125000,"max":174333,"currency":"USD","interval":"per-year-salary"},"text":"Demand Generation Director - 11940","country":"US","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Demand Generation Director at Coupa:
\n
\nThe Demand Generation Director is accountable for the integrated demand strategy and its execution across the Americas. The position owns the regional demand process end to end, including demand planning, sales play and outreach cadence design, pipeline health, and lead-to-deal conversion, and sets the foundation for how demand is generated and progressed in the Americas.
\n
The position is the primary point of coordination between Sales, Marketing, Alliances, Advisory Services and Revenue Operations for demand matters in the Americas. It chairs the regional Demand Board, holds the integrated demand plan, and is accountable for the pipeline health and conversion outcomes that result. This is an individual contributor position that operates through influence across the demand ecosystem rather than through direct authority.
\n
","descriptionBodyPlain":"The Impact of a Demand Generation Director at Coupa:\n \nThe Demand Generation Director is accountable for the integrated demand strategy and its execution across the Americas. The position owns the regional demand process end to end, including demand planning, sales play and outreach cadence design, pipeline health, and lead-to-deal conversion, and sets the foundation for how demand is generated and progressed in the Americas.\n\nThe position is the primary point of coordination between Sales, Marketing, Alliances, Advisory Services and Revenue Operations for demand matters in the Americas. It chairs the regional Demand Board, holds the integrated demand plan, and is accountable for the pipeline health and conversion outcomes that result. This is an individual contributor position that operates through influence across the demand ecosystem rather than through direct authority.\n \n","hostedUrl":"https://jobs.lever.co/coupa/ac1c4d2a-f1a2-4884-8dc8-89131d7c3796","applyUrl":"https://jobs.lever.co/coupa/ac1c4d2a-f1a2-4884-8dc8-89131d7c3796/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Director, AI Products – Customer Success & Support at Coupa:
\n\n
This is an internal AI product management role within Coupa's AI Center of Excellence (AI COE). We are seeking a strategic, operationally disciplined, and business-savvy Director, AI Products to lead our Customer Success and Support AI portfolio. This role owns the transition of our support and success operations into autonomous, proactive workflows, designing a unified, intelligent, and connected operating environment. Acting as the critical AI-focused bridge between the CSO's leadership, AI Platform and AI Engineering teams, IT Portfolio Managers, and IT AI Delivery teams — partnering with AI Solution Architects to define the architecture, scaling strategy, and ongoing operation of our agentic ecosystem — you will ensure our initiatives drive measurable retention, adoption, and efficiency, while maintaining strict adherence to operational governance and trust.
\n
\n
1. Product Strategy & Operational Rhythm
\n\n
\nPortfolio Ownership & Outcomes: Own the portfolio's roadmap and investment priorities, and be accountable for the business outcomes they are meant to deliver. Set the standards and operating cadence for how product and delivery teams manage backlogs, risks, and milestones.
\n\n
\nFinancial & Business Ownership: Build and defend business cases for the portfolio, including AI tool spend and AI project outcomes (topline or opex efficiency), and provide input to annual operating planning. Be accountable for the value the portfolio realizes after delivery.
\n\n
\nAutonomous Agentic Strategy: Develop and own the holistic Customer Success & Support AI strategy that provides a unified, scalable operating model for global operations, while building the architectural flexibility to adapt workflows for specific regional market nuances, regulatory frameworks, and local support motions.
\n\n
\nCS-to-Tech Bridge: Act as the primary AI intake lead for the Customer Success and Support organization (including Professional Services, Education, and Enablement). Translate complex cross-functional requirements into structured, clear product requirements for AI Platform and AI Engineering teams.
\n\n
\nUse Case Prioritization: Apply a data-driven framework to score and rank agentic use cases by business value—balancing immediate support deflection with long-term customer health and loyalty. Maintain a rolling AI roadmap that sequences agent builds based on the customer journey.
\n\n
\nBacklog & Execution: Own the AI product backlog. Facilitate regular grooming sessions to break down requirements into actionable tasks, ensuring clear dependency management and scope control.
\n\n
\nOperational Cadence: Drive the day-to-day operational rhythm, including risk assessment and cross-functional syncs, and collaborate with the Enterprise PMO on status reporting and program tracking, to ensure the platform meets its delivery milestones.
\n\n
\nAI, Data, & BI Strategy: Partner with department leadership to shape the long-term strategy for customer data governance and success intelligence. Ensure our AI roadmap is directly tied to the broader data strategy of the organization.
\n\n
\nMarket & Competitive Intelligence: Track the evolving AI agent landscape and proactively identify industry trends that validate or challenge our strategy, ensuring our suite remains a market-leading customer experience.
\n\n\n
2. Workflow Design & Agent Orchestration
\n\n
\nHands-On Delivery: Build and ship alongside the business. Prototype quickly, take agents from problem to production, operate what you ship, and iterate on real user feedback. You build on the approved platform and tooling, while AI Platform and AI Engineering own platform-level code, hardening, and technical monitoring.
\n\n
\nProcess Engineering: Deconstruct multi-step support journeys (e.g., onboarding, troubleshooting, entitlement verification) into structured, logical agent sequences.
\n\n
\nAgentic Orchestration Strategy: Lead the strategic decisions on which model or platform executes each use case, partnering with AI Solution Architects to validate final technical solutions. Partner with stakeholders to evaluate the right technology stack for strategic fit and roadmap alignment—balancing scalability and long-term flexibility alongside performance and cost.
\n\n
\nAdoption Tracking & Monitoring: Establish the \"pulse\" of our agents. In partnership with AI Platform and AI Engineering teams, build and own the dashboards that track agent performance, resolution accuracy, and system reliability—ensuring early warning signs before a workflow impacts a customer relationship.
\n\n
\nHuman-Centric UI & Validation: Lead the design of how agents present insights to CSMs and Support teams. Define the \"definition of done\" for agents, leading testing cycles to ensure outputs are accurate, compliant, and empathetic before deployment to live customers.
\n\n\n
3. Change Management, Governance, & Enablement
\n\n
\nChange Management: Drive the cultural transition from manual support processes to agent-assisted motions. Lead the communication and training strategy to ensure frontline teams trust the agents and adopt them into their daily habits.
\n\n
\nEcosystem Acceleration: Cultivate a network of \"Success Power Users\" to act as champions. Empower them to provide continuous feedback, troubleshoot on the front lines, and drive adoption within their regional business units.
\n\n
\nGovernance & Trust: Partner with enterprise stakeholders to embed compliance guardrails that protect sensitive data while ensuring agent behaviors remain predictable and brand-aligned.
\n\n
\nTeam Leadership: Lead the portfolio through cross-functional partners, champions, and delivery teams, and manage the agents the portfolio deploys. As the portfolio scales, build and lead a team of product and delivery talent.
\n\n
\nExecutive Engagement: Present portfolio strategy, progress, and risks to executive leadership and steering committees, and represent the portfolio in cross-functional prioritization.
\n\n\n
\n
What Success Looks Like
\n\n
\nCSMs and Support teams use the agents in their daily work and trust the results.
\n\n
\nThe portfolio shows realized value in retention, adoption, and efficiency, tied to the business cases behind it.
\n\n
\nAgents that reach customers are accurate, compliant, and empathetic.
\n\n
\nAgent builds follow a roadmap sequenced on the customer journey that Customer Success and Support leadership recognizes as its own.
\n\n\n
\n
\n\n
\nExperience: 10+ years of product management, strategy, or enterprise program management experience, with a proven track record of shipping software solutions within Customer Success, Support, or Service Cloud ecosystems. You have owned a portfolio end to end, including its roadmap, business case, and outcomes.
\n\n
\nLeadership: Experience leading cross-functional teams and portfolios through influence, with the ability to hire, develop, and lead a team as scope grows.
\n\n
\nSaaS Domain Expertise: Deep functional knowledge of the customer lifecycle, including onboarding flows, ticket orchestration, and enterprise-scale account health modeling.
\n\n
\nAI-Agent Orchestration Mindset: Proven ability to move beyond task-level automation to ecosystem-level transformation. You have deep experience evaluating and orchestrating different agent architectures—deciding when to leverage specific model capabilities versus purpose-built platforms to maximize customer impact. You partner closely with AI Solution Architects to validate final technical architecture decisions.
\n\n
\nConsultative Mindset & High EQ: Demonstrated ability to influence senior leaders (CSO, Support VPs) without direct authority. You are an expert at translating technical AI constraints into plain-English business solutions and use high empathy to manage organizational change.
\n\n
\nAdaptability & Agility: You thrive in high-ambiguity environments where priorities shift rapidly. You possess the agility to pivot product focus based on data or organizational needs without losing momentum, operational rigor, or team focus.
\n\n
\nStrategic AI Fluency: You possess a keen \"pulse\" on the evolving agentic landscape. You anticipate how new model capabilities and integration patterns impact our roadmap, translating market intelligence into architectural requirements.
\n\n
\nAgent Development & Lifecycle Management: Hands-on experience architecting, building, and scaling AI agents. You are capable of owning the full lifecycle—from rapid prototyping to production-grade deployment—and can autonomously develop and maintain complex agentic workflows.
\n\n\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Director, AI Products – Customer Success & Support at Coupa:
\n\n
This is an internal AI product management role within Coupa's AI Center of Excellence (AI COE). We are seeking a strategic, operationally disciplined, and business-savvy Director, AI Products to lead our Customer Success and Support AI portfolio. This role owns the transition of our support and success operations into autonomous, proactive workflows, designing a unified, intelligent, and connected operating environment. Acting as the critical AI-focused bridge between the CSO's leadership, AI Platform and AI Engineering teams, IT Portfolio Managers, and IT AI Delivery teams — partnering with AI Solution Architects to define the architecture, scaling strategy, and ongoing operation of our agentic ecosystem — you will ensure our initiatives drive measurable retention, adoption, and efficiency, while maintaining strict adherence to operational governance and trust.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
Product Strategy & Operational Rhythm
\n\n
Autonomous GTM Strategy: Develop and own the holistic GTM AI strategy that provides a unified, scalable operating model for global operations, while building the architectural flexibility to adapt workflows for specific regional market nuances, regulatory frameworks, and local sales motions.\n
GTM-to-Tech Bridge: Act as the primary AI intake lead for sales and revenue operations. Translate complex business requirements into clear, structured product requirements for AI Platform and AI Engineering teams.\n
Use Case Prioritization: Apply a data-driven framework to score and rank agentic use cases by business value—balancing immediate productivity gains with long-term pipeline impact. Maintain a rolling AI roadmap that sequences agent builds based on sales team needs.\n
Backlog & Execution: Own the AI product backlog. Facilitate regular grooming sessions to break down requirements into actionable tasks, ensuring clear dependency management and scope control.\n
Operational Cadence: Drive the day-to-day operational rhythm, including risk assessment and cross-functional syncs, and collaborate with the Enterprise PMO on status reporting and program tracking, to ensure the platform meets its delivery milestones.\n
AI, Data, & BI Strategy: Partner with department leadership to shape the group's long-term strategy for AI, data, and analytic needs. Ensure our AI roadmap is directly tied to the broader data strategy of the organization.\n
Market & Competitive Intelligence: Track the evolving AI agent landscape and proactively identify industry trends that validate or challenge our strategy, ensuring our GTM AI suite remains a competitive advantage.\n\n
Workflow Design & Agent Orchestration
\n\n
Process Engineering: Deconstruct multi-system GTM processes into structured, logical agent sequences. Define the \"decision space\" for each agent—clearly establishing hard boundaries for autonomous actions versus mandatory human handoffs to ensure predictable, consistent execution across all deals.\n
Agentic Orchestration Strategy: Lead the strategic decisions on which model or platform executes each use case, partnering with AI Solution Architects to validate final technical solutions. Partner with stakeholders to evaluate the right technology stack for strategic fit and roadmap alignment—balancing scalability and long-term flexibility alongside performance and cost.\n
Adoption Tracking & Monitoring: Establish the \"pulse\" of our agents. Build and own the dashboards that track agent performance, error rates, and system reliability—ensuring you have early warning signs before a workflow impacts sales deals.\n
Human-Centric UI & Validation: Lead the design of how agents present insights to sellers—ensuring it fits into their workflow. Define the \"definition of done\" for agents, leading testing cycles with sales reps to ensure outputs are accurate and reliable before deployment.\n\n
Change Management, Governance, & Enablement
\n\n
Change Management: Drive the cultural transition from manual entry to agent-led sales motions. Lead the communication and training strategy to ensure sales teams trust the agents and adopt them into their daily habits.\n
Ecosystem Acceleration: Cultivate a network of \"Sales Power Users\" to act as champions. Empower them to provide continuous feedback, troubleshoot on the front lines, and drive adoption within their regional business units.\n
Governance & Trust: Embed governance & compliance guardrails that empower reps to move faster while ensuring agent behaviors remain predictable and secure.\n\n
\n\n
Experience: 10+ years of product management, strategy, or enterprise program management experience, with a proven track record of shipping software solutions within sales technology, CRM, or revenue operations ecosystems.\nSaaS Domain Expertise: Deep functional knowledge of the GTM lifecycle, including lead-to-opportunity flows, CRM architecture, and the complexities of enterprise-scale sales data modeling.\nAI-Agent Orchestration Mindset: Proven ability to move beyond task-level automation to ecosystem-level transformation. You have deep experience evaluating and orchestrating different agent architectures—deciding when to leverage specific model capabilities versus purpose-built platforms to maximize GTM impact.\nConsultative Mindset & High EQ: Demonstrated ability to influence senior cross-functional leaders (Sales, RevOps, Legal) without direct authority. You are an expert at translating technical AI constraints into plain-English business solutions and use high empathy to navigate organizational change.\nAdaptability & Agility: You thrive in high-ambiguity environments where priorities shift rapidly. You possess the agility to pivot product focus based on data or organizational needs without losing momentum, operational rigor, or team focus.\nAgent Development & Lifecycle Management: Hands-on experience architecting, building, and scaling AI agents. You are capable of owning the full lifecycle—from rapid prototyping to production-grade deployment—and can autonomously develop and maintain complex agentic workflows.\nStrategic AI Fluency: You possess a keen \"pulse\" on the evolving agentic landscape. You anticipate how new model capabilities and integration patterns impact our roadmap, translating market intelligence into architectural requirements.\n\n"}],"salaryRange":{"min":173000,"max":242333,"currency":"USD","interval":"per-year-salary"},"text":"Director, AI Products – GTM & RevOps - 11833","country":"US","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Field Operations Director at Coupa:
\n
\nThe mission of Revenue Operations is to drive alignment across our go-to-market teams and optimize revenue performance. As a Lead Revenue Operations Business Partner, you will serve as the strategic advisor and operational partner to senior sales leaders. You’ll be responsible for increasing operational efficiencies, streamlining processes, managing performance metrics, and enabling data-driven decisions across the Revenue organization. Your responsibilities include Go-To-Market execution, demand planning, forecasting, pipeline health, performance management, reporting & analytics, business insights, business processes, and sales tools, and ensuring the revenue excellence model is standardized and implemented across the Revenue business.
","id":"f58b6b47-ac34-45d9-8eef-b81d18faa6a5","lists":[{"text":"What You'll Do: ","content":"• Act as the trusted advisor and partner to the business with credibility and influence from strategy to execution
\n• Implement and execute the Coupa Revenue Operating Model.
\n• Provide leadership and counsel to sales leaders to implement objectives and cadences that appropriately reflect and drive our business goals.
\n• Drive territory planning and quota setting processes and related activities, working with cross-functional teams to build plans that align to corporate goals and strategy.
\n• Develop and implement best-practices, processes, and cadences to establish quality, accuracy, and process consistency across reporting, forecasting, quota setting and management, and overall revenue process optimization while minimizing administrative overhead.
\n• Oversee the creation, accuracy, and efficient distribution of revenue metrics, reports, and other revenue related business intelligence essential to the organization.
\n• Actively contribute to the enhancement of business operations processes covering applications, data, reporting, field engagement and project/change management.
\n• Build strong relationships across field leadership and other cross-functional departments to influence decision making, drive process optimization and overall revenue effectiveness.
\n• Mentor Revenue Operations team members and help build a high-performance culture
"},{"text":"What You Will Bring to Coupa: ","content":"• Strong executive presence and communication skills, and an ability to lead through influence and credibility across an organization.
\n• Drive field productivity by identifying, piloting, and embedding AI and modern automation tools in day-to-day work to scale processes and drive operational efficiency
\n• Solid leadership skills with the ability to act independently.
\n• Ability to manage and influence stakeholders
\n• Strong understanding of the revenue process with the ability to translate that knowledge to other teams, including Revenue, IT, and other revenue support teams.
\n• Excellent analytical skills combined with strong problem solving and organization skills and a high attention to detail.
\n• Sharp business acumen and judgement, and strong project management skills.
\n• Ability to work in a fast-paced, collaborative environment.
\n• Results driven and naturally curious with an ability to motivate those around them.
\n• Bachelor's degree in Business-related discipline; MBA and/or CPA an asset.
\n• 5-8 years of relevant experience in Revenue, Revenue operations, Sales Strategy or Business Operations.
\n• 5+ years of experience in the software industry and cloud platform businesses. Industry experience in B2B, HCM and/or SaaS technology an asset.
\n• Salesforce, Clari, Microsoft Excel, and other revenue analytics experience required, with experience in Tableau or other data visualization tools an asset.
"}],"salaryRange":{"min":128000,"max":179333,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Field Operations Director at Coupa:
\n
\nThe mission of Revenue Operations is to drive alignment across our go-to-market teams and optimize revenue performance. As a Lead Revenue Operations Business Partner, you will serve as the strategic advisor and operational partner to senior sales leaders. You’ll be responsible for increasing operational efficiencies, streamlining processes, managing performance metrics, and enabling data-driven decisions across the Revenue organization. Your responsibilities include Go-To-Market execution, demand planning, forecasting, pipeline health, performance management, reporting & analytics, business insights, business processes, and sales tools, and ensuring the revenue excellence model is standardized and implemented across the Revenue business.
","descriptionBodyPlain":"The Impact of a Field Operations Director at Coupa:\n \nThe mission of Revenue Operations is to drive alignment across our go-to-market teams and optimize revenue performance. As a Lead Revenue Operations Business Partner, you will serve as the strategic advisor and operational partner to senior sales leaders. You’ll be responsible for increasing operational efficiencies, streamlining processes, managing performance metrics, and enabling data-driven decisions across the Revenue organization. Your responsibilities include Go-To-Market execution, demand planning, forecasting, pipeline health, performance management, reporting & analytics, business insights, business processes, and sales tools, and ensuring the revenue excellence model is standardized and implemented across the Revenue business.\n","hostedUrl":"https://jobs.lever.co/coupa/f58b6b47-ac34-45d9-8eef-b81d18faa6a5","applyUrl":"https://jobs.lever.co/coupa/f58b6b47-ac34-45d9-8eef-b81d18faa6a5/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of an IT Systems Administrator at Coupa:
\n
As the IT Systems Administrator, you will serve as the strategic and technical architect of our enterprise cloud infrastructure. This high-visibility role requires a seasoned professional capable of managing complex multi-cloud environments across Google Cloud Platform (GCP) and Amazon Web Services (AWS), while providing white-glove support to a diverse user base, including C-suite executives. You will ensure our infrastructure is secure, cost-effective, and deeply integrated into our business workflows.
\n
\nExecutive Support & Triage: Provide high-touch, \"white-glove\" technical support for leadership. Oversee the triage of complex service and help desk tickets, ensuring infrastructure initiatives align with executive priorities.
\nVulnerability Management: Own the enterprise vulnerability management program end-to-end — identify, prioritize, and remediate vulnerabilities across cloud and on-premises systems, coordinate patch cycles, and maintain compliance with security frameworks.
\nFinancial Stewardship: Manage the full lifecycle of cloud licensing and spend across GCP, AWS, and Azure. Analyze complex usage patterns to optimize ROI and provide granular cost-center reporting.
\nVendor Partnerships: Act as the lead technical advocate and liaison with Google Cloud, AWS, and Microsoft, influencing product roadmaps and resolving critical service issues.
\nAdvanced Reporting: Develop comprehensive quarterly business reviews (QBRs) for stakeholders, highlighting infrastructure health, spend forecasting, and vulnerability remediation metrics.
\nOperational Excellence: Design and automate provisioning workflows and help desk escalation paths to minimize friction for end-users.\n"},{"text":"What You Will Bring to Coupa: ","content":"\n\nExperience: 3+ years in IT Systems Administration or SaaS Operations.
\n\n\nExecutive Presence: Exceptional communication skills and the \"soft skills\" required to support and influence high-level stakeholders and non-technical users.
\n\n\nPlatform Expertise: Deep architectural knowledge of Google Workspace Enterprise, Anthropic’s developer console, and SSO/SAML integrations (including Okta).
\n\n\nAnalytical Maturity: Advanced proficiency in data visualization and spend management tools to track $1M+ annual budgets.
\n\n\nAdaptability: A sophisticated understanding of the evolving cloud and security landscape, including LLM security, prompt engineering basics, and API-based integrations.
\n\n"}],"text":"IT Systems Administrator (Cloud Infrastructure) - 11442","country":"CO","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of an IT Systems Administrator at Coupa:
\n
As the IT Systems Administrator, you will serve as the strategic and technical architect of our enterprise cloud infrastructure. This high-visibility role requires a seasoned professional capable of managing complex multi-cloud environments across Google Cloud Platform (GCP) and Amazon Web Services (AWS), while providing white-glove support to a diverse user base, including C-suite executives. You will ensure our infrastructure is secure, cost-effective, and deeply integrated into our business workflows.
\n
\n
Why Join Us
\n
\n- Greenfield problems in a mature product: Modern ML has barely been applied to sourcing, inside a platform that already has the users, the workflows and the data.
\n- Data nobody else has: $10 trillion of transacted spend, 10M+ buyers and suppliers, and the documents behind all of it.
\n- We train our own models: Proprietary T-LLM architectures, designed and trained in-house - not a wrapper around someone else's API.
\n- Real ownership, short path to customers: You frame the problem, choose the method, and see it working in front of buyers - no research-to-product handoff.
\n- Global impact: Technology used every day by companies around the world.
\n- Experiment-driven culture: Pragmatic delivery, and quarterly recognition for standout research contributions.
\n- Compute and tools: Frontier LLMs on tap for your own work, and our high-end GPU and large-memory clusters to train on.
\n- 33 days off: PTO, personal days, your birthday and two company wellness days. Parental leave on top.
\n- Prague, Karlín: Inspiring workspace and full tech setup, including a 200 m² terrace with views of Prague Castle.
\n
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
About the Role
\n
Sourcing is where the money is actually decided.
\n
We are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.
\n
Which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.
\n
For a researcher this is unusually open ground - not one model family, but several, on the same data:
\n
\n- Recommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.
\n- Forecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.
\n- Game theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.
\n- Combinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.
\n- Multimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.
\n
\n
Part of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.
\n
Very little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.
\n
You will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.
\n
\n
Sourcing needs several kinds of modelling, so we are deliberately open about which one you bring.
\n\n
Technical leadership. You have set the direction for a research area others worked in - scoping the problems, mentoring the people solving them, and staying accountable for whether the models actually shipped.\n
10+ years in applied ML, data science, ML engineering or quantitative research, with models or decision systems you took into production.\n
Strong Python and real comfort with messy, large-scale data - including SQL and the unglamorous work of making a dataset trustworthy.\n
Depth in at least one modelling discipline, curiosity about the rest. Deep learning, recommendation and ranking, forecasting and time series, optimisation and operations research, causal inference and econometrics, RL and bandits, market and mechanism design, or LLM-based systems. Sourcing touches most of these; nobody arrives holding all of them.\n
Scientific rigour. Strong experiment design, healthy scepticism about your own metrics, and real care about leakage, baselines, and evaluation that survives contact with production.\n
Ownership and curiosity. You are comfortable in a greenfield, ambiguous problem space, and you will talk to product people and procurement experts to find where the value actually is.\n
Interest in procurement, supply chains or market design is welcome but not required - we will teach the domain.\n\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
About the Role
\n
Sourcing is where the money is actually decided.
\n
We are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.
\n
Which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.
\n
For a researcher this is unusually open ground - not one model family, but several, on the same data:
\n
\n- Recommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.
\n- Forecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.
\n- Game theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.
\n- Combinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.
\n- Multimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.
\n
\n
Part of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.
\n
Very little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.
\n
You will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.
\n
\n
Why Join Us
\n
\n- Greenfield problems in a mature product: Modern ML has barely been applied to sourcing, inside a platform that already has the users, the workflows and the data.
\n- Data nobody else has: $10 trillion of transacted spend, 10M+ buyers and suppliers, and the documents behind all of it.
\n- We train our own models: Proprietary T-LLM architectures, designed and trained in-house - not a wrapper around someone else's API.
\n- Real ownership, short path to customers: You frame the problem, choose the method, and see it working in front of buyers - no research-to-product handoff.
\n- Global impact: Technology used every day by companies around the world.
\n- Experiment-driven culture: Pragmatic delivery, and quarterly recognition for standout research contributions.
\n- Compute and tools: Frontier LLMs on tap for your own work, and our high-end GPU and large-memory clusters to train on.
\n- Conferences: A budget to attend the ones that matter in your field.
\n- 33 days off: PTO, personal days, your birthday and two company wellness days. Parental leave on top.
\n- Prague, Karlín: Inspiring workspace and full tech setup, including a 200 m² terrace with views of Prague Castle.
\n
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
About The Team
\nRossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.
\nAbout the Role
\nSourcing is where the money is actually decided.
\nWe are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.
\nWhich suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.
\nFor a researcher this is unusually open ground - not one model family, but several, on the same data:
\n\n- Recommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.
\n- Forecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.
\n- Game theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.
\n- Combinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.
\n- Multimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.
\n
\nPart of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.
\nVery little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.
\nYou will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.
","id":"28856abf-2643-4470-84ba-87325efb7563","lists":[{"text":"What You'll Do: ","content":"\nOwn sourcing research initiatives end to end - from framing the problem on real spend data, through experiments, to a model running in production.\nBuild what does not exist yet. Most of these problems have no baseline to beat and no off-the-shelf answer - you decide what the first version looks like.\nTurn the network into a training set. Define the datasets, labels and benchmarks that make sourcing problems learnable at all: deriving supervision from historical events and their outcomes, and building evaluation the team can trust.\nDesign and run bold experiments with a hacker mindset - fast prototypes, honest baselines and offline evaluation that actually predicts online behaviour.\nBuild on our T-LLM foundations wherever documents carry the signal - RFPs, specs, quotes, contracts - reusing in-house architectures we train ourselves.\nShip with deployment in mind: inference cost, latency, robustness, and what happens when a recommendation is wrong in front of a buyer.\nWork across the company - Coupa's Sourcing product and data teams and our AI Platform team. Document decisions and make the people around you better.\n"},{"text":"What You Will Bring to Coupa: ","content":"\n
Sourcing needs several kinds of modelling, so we are deliberately open about which one you bring.
\n\n
10+ years in applied ML, data science, ML engineering or quantitative research, with models or decision systems you took into production.\n
Strong Python and real comfort with messy, large-scale data - including SQL and the unglamorous work of making a dataset trustworthy.\n
Depth in at least one modelling discipline, curiosity about the rest. Deep learning, recommendation and ranking, forecasting and time series, optimisation and operations research, causal inference and econometrics, RL and bandits, market and mechanism design, or LLM-based systems. Sourcing touches most of these; nobody arrives holding all of them.\n
Scientific rigour. Strong experiment design, healthy scepticism about your own metrics, and real care about leakage, baselines, and evaluation that survives contact with production.\n
Ownership and curiosity. You are comfortable in a greenfield, ambiguous problem space, and you will talk to product people and procurement experts to find where the value actually is.\n
Interest in procurement, supply chains or market design is welcome but not required - we will teach the domain.\n\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
About The Team
\nRossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.
\nAbout the Role
\nSourcing is where the money is actually decided.
\nWe are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.
\nWhich suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.
\nFor a researcher this is unusually open ground - not one model family, but several, on the same data:
\n\n- Recommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.
\n- Forecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.
\n- Game theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.
\n- Combinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.
\n- Multimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.
\n
\nPart of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.
\nVery little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.
\nYou will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.
","descriptionBodyPlain":"About The Team\nRossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.\nAbout the Role\nSourcing is where the money is actually decided.\nWe are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.\nWhich suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.\nFor a researcher this is unusually open ground - not one model family, but several, on the same data:\nRecommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.\nForecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.\nGame theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.\nCombinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.\nMultimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.\nPart of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.\nVery little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.\nYou will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.\n","hostedUrl":"https://jobs.lever.co/coupa/28856abf-2643-4470-84ba-87325efb7563","applyUrl":"https://jobs.lever.co/coupa/28856abf-2643-4470-84ba-87325efb7563/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Manager, Software Engineering at Coupa:
\nAs an Engineering Manager, you will support a dedicated full-stack development team and play a crucial role in building our Business Spend Management (BSM) platform. You will lead from the front, acting as the bridge between product management and your engineering pod. At a technical level, you will jointly drive scaling our platform, finding the right balance between a consolidated codebase and the flexibility of microservices using .NET and React. You are an innovator with a strong bias for action and an unwavering commitment to making your team and our customers successful
","id":"8a7a001b-a5d7-48b9-9651-a0444699338f","lists":[{"text":"What You’ll Do ","content":"\n\n
Team Leadership: Build, mentor, and manage a high-performing agile team of 5–8 full-stack engineers (.NET Core backend, React frontend).\nTechnical Guidance: Be a highly technical manager. Lead from the front during problem-solving sessions, reviewing architectural designs, and conducting code reviews to ensure robust, secure, and maintainable enterprise-grade code.\nDelivery & Execution: Maintain a balance between building high-quality products and shipping code fast. Partner with Product Management to break down feature specifications and manage sprint priorities.\nCareer Development: Help engineers develop their career plans, provide continuous feedback, and assign project work tailored to their skill sets and aspirations.\nCross-Functional Collaboration: Establish trust and coordinate with distributed product management, support, cloud operations, and peer engineering teams.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\nExperience: 3+ years of prior relevant technical lead or management experience. Someone who grew into management from an individual contributor role.\nTechnical Background: At least 6+ years of hands-on experience building Saas products. Deep familiarity with C# / .NET Core APIs and modern frontend frameworks like React.\nAgile Mindset: Deep familiarity and experience with agile (scrum) development processes and CI/CD best practices.\nDiscipline: Strong commitment to good engineering discipline and process, including code reviews and delivering unit/integration tests in conjunction with feature delivery.\nCommunication: Strong listening, written, and verbal communication skills with the ability to translate functional requirements into technical designs.\n"}],"text":"Lead Software Engineering (.NET / React)(10+ years) - 11770","country":"IN","workplaceType":"hybrid","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Manager, Software Engineering at Coupa:
\nAs an Engineering Manager, you will support a dedicated full-stack development team and play a crucial role in building our Business Spend Management (BSM) platform. You will lead from the front, acting as the bridge between product management and your engineering pod. At a technical level, you will jointly drive scaling our platform, finding the right balance between a consolidated codebase and the flexibility of microservices using .NET and React. You are an innovator with a strong bias for action and an unwavering commitment to making your team and our customers successful
","descriptionBodyPlain":"The Impact of a Manager, Software Engineering at Coupa:\nAs an Engineering Manager, you will support a dedicated full-stack development team and play a crucial role in building our Business Spend Management (BSM) platform. You will lead from the front, acting as the bridge between product management and your engineering pod. At a technical level, you will jointly drive scaling our platform, finding the right balance between a consolidated codebase and the flexibility of microservices using .NET and React. You are an innovator with a strong bias for action and an unwavering commitment to making your team and our customers successful\n","hostedUrl":"https://jobs.lever.co/coupa/8a7a001b-a5d7-48b9-9651-a0444699338f","applyUrl":"https://jobs.lever.co/coupa/8a7a001b-a5d7-48b9-9651-a0444699338f/apply"},{"additionalPlain":"#LI-HYBRID\n#LI-AA2\n\n\nThe successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Principal Engineer, AI/ML Architecture at Coupa:
\n\n
Coupa's AI platform powers production agents, conversational AI (Navi), customer-built agents (Agent Studio), and a suite of ML models for classification, fraud detection, and supplier intelligence. The Principal Engineer, AI/ML Architecture will define the technical direction for the next generation of these capabilities, designing how we train, evaluate, and serve models that are deeply tuned to enterprise spend management. Reporting to the Sr. Director, you will be hands-on in architecture and prototyping while guiding a growing team of ML and data engineers.
\n
\n\n
Define the architecture for model training, evaluation, and serving across Coupa's AI platform.\nEvaluate and select model approaches (open-weight, commercial, and hybrid) against enterprise accuracy and cost requirements.\nDesign evaluation frameworks that measure model quality on Coupa's specific task categories.\nDrive technical partnership evaluations with AI infrastructure and model providers.\nArchitect training data pipelines, including synthetic data generation and quality validation.\nDesign retrieval-augmented generation (RAG) systems that extend our existing RAG infrastructure with structured knowledge retrieval.\nEstablish technical standards for model safety, tenant data isolation, and responsible AI.\nWrite code, review PRs, and prototype approaches, especially in the early phases.\nMentor and guide ML and data engineers across US and India.\nCollaborate with product, existing AI platform, and cloud operations teams.\n\n"},{"text":"What You Will Bring to Coupa: ","content":"\n\n
15+ years of software engineering experience, with 5+ years focused on ML/AI systems.\nDemonstrated experience training or fine-tuning large language models. Must have shipped a fine-tuned or domain-adapted model to production.\nDeep knowledge of transformer architectures, training optimization (LoRA, QLoRA, PEFT, RLHF, DPO), and inference serving.\nExperience with distributed training on GPU clusters.\nStrong understanding of RAG architectures, vector search, embedding models, and knowledge graph integration.\nHands-on experience with cloud AI/ML services (model hosting, managed training, or equivalent).\nExperience designing and running custom evaluation suites for LLMs.\nProficiency in Python, PyTorch, and ML infrastructure tooling.\nAdvanced degree in Computer Science, Machine Learning, or equivalent practical experience.\nExperience with enterprise B2B SaaS platforms preferred.\n\n"}],"salaryRange":{"min":241000,"max":337400,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Principal Engineer, AI/ML Architecture at Coupa:
\n\n
Coupa's AI platform powers production agents, conversational AI (Navi), customer-built agents (Agent Studio), and a suite of ML models for classification, fraud detection, and supplier intelligence. The Principal Engineer, AI/ML Architecture will define the technical direction for the next generation of these capabilities, designing how we train, evaluate, and serve models that are deeply tuned to enterprise spend management. Reporting to the Sr. Director, you will be hands-on in architecture and prototyping while guiding a growing team of ML and data engineers.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of Principal Operations Research Scientist to Coupa:
\nAt Coupa, we are building the smartest Business Spend Management (BSM) platform in the world. Our Supply Chain and Sourcing engineering teams develop advanced tools that help global enterprises design resilient supply chains, optimize procurement events, and maximize the value of every dollar spent. The Operations Research team is at the heart of this mission. As a Principal Operations Research Scientist, you will act as the principal hands-on architect for our core optimization engines, driving technical excellence and turning complex mathematical theories into scalable, production-ready enterprise software.
","id":"309818f9-e0e6-4da6-b308-24e09a00c141","lists":[{"text":"What You’ll Do ","content":"\nAlgorithmic Leadership: Take end-to-end technical ownership of complex
optimization features. Formulate, prototype, and implement advanced
mathematical models (MIP, LP, NLP, Network Flow, and custom heuristics) to
solve strategic sourcing and supply chain challenges.\nArchitecture & Scalability: Partner with software architects to integrate
optimization models into Coupa’s high-throughput, multi-tenant SaaS platform.
Ensure the code is modular, well-tested, and built to handle massive enterprise
datasets.\nSolver Tuning & Optimization: Bench-test, profile, and tune commercial solvers
(e.g., Gurobi, CPLEX, Google OR-Tools) to dramatically improve performance,
solve times, and memory footprint under strict application SLAs.\nTechnical Mentorship: Act as a force multiplier by mentoring senior and junior
engineers/scientists. Establish code review standards and run design sessions to
elevate the team's mathematical and engineering practices.\nCross-Functional Collaboration: Work closely with Product Managers and Senior
Engineering leaders to define feature requirements, translate business objectives
into technical specifications, and manage algorithmic trade-offs.\nEmpirical Validation: Design robust validation frameworks and simulation
environments to thoroughly test model behavior, ensuring stability and
mathematical correctness against highly variable, messy real-world data.\n"},{"text":"What You Will Bring to Coupa ","content":"\nMaster’s degree or Ph.D. in Operations Research, Industrial Engineering,
Applied Mathematics, Computer Science, or a closely related field.\n12+ years of industry experience applying operations research methods and
deploying production-level optimization models in commercial environments at
scale.\nExpert knowledge of mathematical programming and deep experience with
authoring model formulations for commercial solvers (such as Gurobi, CPLEX, or
Xpress).\nStrong programming proficiency in Python, Java, C++, C# or Go, with a solid
understanding of software design patterns and object-oriented programming.\nDeep understanding of computational complexity, advanced data structures, and
algorithmic design.\nExcellent communication skills, with a proven ability to explain highly complex
mathematical behaviors to product and business leaders.\nYou are an elite mathematical modeler who also loves writing clean, production-
grade code.\nYou are highly analytical, self-driven, and excel at converting ambiguous, high-
level business constraints into structured, elegant algorithms.\nYou enjoy mentoring others and are passionate about cultivating a highly
collaborative, intellectually rigorous engineering culture.\nYou embody Coupa’s core values: Ensure Customer Success, Focus on Results,
and Strive for Excellence.\n\n
\nWhat Will Give You a Competitive Edge (Preferred Qualifications)
\n\nDeep domain expertise in Supply Chain Network Design, Inventory Optimization,
Production/Scheduling Optimization, Routing Optimization, Strategic
Procurement, and/or Logistics.\nExperience utilizing Machine Learning techniques (e.g., forecasting, clustering) in
tandem with mathematical optimization models.\n Experience with PySpark, SQL, and processing large-scale datasets in
distributed computing environments.\n"}],"text":"Principal Operations Research Scientist(Gurobi/CPLEX/Xpress)(Python/Java/C++/C#/ Go)(12+years) - 11780","country":"IN","workplaceType":"hybrid","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of Principal Operations Research Scientist to Coupa:
\nAt Coupa, we are building the smartest Business Spend Management (BSM) platform in the world. Our Supply Chain and Sourcing engineering teams develop advanced tools that help global enterprises design resilient supply chains, optimize procurement events, and maximize the value of every dollar spent. The Operations Research team is at the heart of this mission. As a Principal Operations Research Scientist, you will act as the principal hands-on architect for our core optimization engines, driving technical excellence and turning complex mathematical theories into scalable, production-ready enterprise software.
","descriptionBodyPlain":"The Impact of Principal Operations Research Scientist to Coupa:\nAt Coupa, we are building the smartest Business Spend Management (BSM) platform in the world. Our Supply Chain and Sourcing engineering teams develop advanced tools that help global enterprises design resilient supply chains, optimize procurement events, and maximize the value of every dollar spent. The Operations Research team is at the heart of this mission. As a Principal Operations Research Scientist, you will act as the principal hands-on architect for our core optimization engines, driving technical excellence and turning complex mathematical theories into scalable, production-ready enterprise software.\n","hostedUrl":"https://jobs.lever.co/coupa/309818f9-e0e6-4da6-b308-24e09a00c141","applyUrl":"https://jobs.lever.co/coupa/309818f9-e0e6-4da6-b308-24e09a00c141/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Principal Software Engineer at Coupa:
\n
We're looking for someone who's rebuilt a production system while it was running. CSP (Coupa Supplier Platform) serves millions of supplier companies—it's where they find work, receive orders, issue invoices, and get paid. The platform started as a Rails monolith. It works, but it needs to evolve. More traffic, more features, multi-cloud deployment, higher availability requirements.
\n
\n
You'll report to the VP of Engineering. CSP operates as a nimble team outside the larger engineering org, moving fast and pioneering approaches that demonstrate what's possible. You'll work with Ruby on Rails, Golang, Java—and introduce whatever else the architecture needs.
\n
\n\n
Lead the architectural evolution. Traffic is growing, functionality is expanding, robustness matters more than ever. You'll define what changes, in what order, and why.\nSet the patterns: API design, microservice boundaries, deployment pipelines, monitoring, reliability. Make them real, not theoretical.\nMentor engineers. Guide decisions. Review architecture and code. Build the kind of team that ships ambitious work.\nJoin the Architectural Steering Group. Share what you learn with Principal Engineers across Coupa. Import what works elsewhere.\nPartner with SRE on cloud-native infrastructure: CI/CD, containers, infrastructure-as-code, multi-cloud capabilities.\nOwn security, multi-tenancy isolation, data governance, and compliance across all regions.\nWork with product, design, and business teams to turn supplier workflows into systems that scale.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
15+ years building B2B SaaS at scale. You've held leadership and architectural roles where your decisions stuck around.\nReal experience evolving legacy systems into microservices—in production, with users depending on uptime.\nDeep knowledge of API-driven services, multi-tenant architectures, and B2B integration patterns that handle millions of users.\nSolid foundation in modern deployment: CI/CD, Docker/Kubernetes, infrastructure-as-code, working with cloud providers like AWS or GCP.\nComfort across technology stacks (Rails, Golang, Java) and the judgment to pick tools that solve problems, not resume lines.\nTrack record mentoring teams—providing direction without micromanaging, staying technical without bottlenecking.\nProblem-solving skills that balance scale, performance, technical debt, and shipping features. You know the trade-offs because you've lived them.\nCommunication skills that work across engineering, product, and business. You build consensus without watering down hard truths.\n\n"}],"salaryRange":{"min":201000,"max":281000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Principal Software Engineer at Coupa:
\n
We're looking for someone who's rebuilt a production system while it was running. CSP (Coupa Supplier Platform) serves millions of supplier companies—it's where they find work, receive orders, issue invoices, and get paid. The platform started as a Rails monolith. It works, but it needs to evolve. More traffic, more features, multi-cloud deployment, higher availability requirements.
\n
\n
You'll report to the VP of Engineering. CSP operates as a nimble team outside the larger engineering org, moving fast and pioneering approaches that demonstrate what's possible. You'll work with Ruby on Rails, Golang, Java—and introduce whatever else the architecture needs.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Product Management Director at Coupa:
\n
Coupa is scaling one of the world’s largest B2B supplier networks, connecting millions of buyers and suppliers globally through community-generated AI and trillions of dollars in direct and indirect spend data. This role sits at the heart of Coupa’s next phase of growth. You will directly shape the future of the Coupa Network by leading AI-forward innovation that scales supplier success, buyer trust, intelligent automation, and monetization into a durable, two-sided marketplace strategy.
\n
Join our fast-paced Supplier Network team that is building the future of the Coupa Network. As a senior product leader, you will own the vision, strategy, and execution for AI-powered features that transform how buyers and suppliers discover, connect, transact, and build trust at scale—driving measurable network liquidity, revenue growth, and platform differentiation in the spend management ecosystem.
\n
\n\n
Own the end-to-end product vision, strategy, and multi-year roadmap for aspects of our Supplier Network, with a strong emphasis on AI-forward capabilities such as intelligent buyer-supplier matching, predictive risk and fraud detection, generative AI for onboarding and insights, autonomous workflows, and adaptive trust/identity verification.\nDefine and scale two-sided growth loops that increase buyer demand, supplier participation, transaction velocity, and network effects while maintaining marketplace integrity and buyer trust.\nLead product strategy for supplier business, including subscriptions, premium visibility, marketplace access, sourcing events, APIs, and new AI-powered premium services.\nPartner deeply with Engineering, AI/ML, Design, Data Science, Sales, Marketing, and Customer Success to deliver high-impact features from concept to launch and iteration.\nDrive product-led growth (PLG) motions tailored to enterprise procurement workflows, balancing speed with long-term platform health and second-order network effects.\nEngage directly with customers and prospects to validate needs, gather insights, and shape differentiating solutions in supplier profiles, risk, trust, and identity management.\nDefine north-star metrics and success frameworks focused on network liquidity, activation rates, monetization, retention, and AI-driven business outcomes\nMonitor emerging trends in AI, two-sided marketplaces, trust/identity providers, and spend management to keep Coupa at the forefront of innovation.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
8+ years of product management experience, with senior leadership ownership of growth, monetization, marketplace, or network products in B2B SaaS companies\n
Proven experience scaling two-sided buyer and supplier networks (or equivalent marketplaces/platforms) with a track record of driving meaningful revenue and adoption\n
Strong intuition for AI/ML applications in enterprise workflows (e.g., predictive analytics, generative AI, intelligent automation, or trust/identity systems).\n
Experience operating in fast-paced, matrixed organizations with the ability to influence across functions and executives.\n
Data-driven decision-making skills, excellent communication, and a builder mindset comfortable with ambiguity and high accountability.\n\n
Preferred
\n\n
Direct experience at spend management platforms like Coupa or similar (e.g., procurement, payables, or supplier risk solutions).\n
Background with trust and identity providers or supplier verification companies such as Relish or Trustpair (vendor fraud prevention, bank account validation, and identity verification) in B2B.\n
Passion for AI innovation and its ability to transform B2B commerce and supplier ecosystems.\n
Deep understanding of procurement, spend management, supplier lifecycle, risk management, or supplier information management.\n\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Product Management Director at Coupa:
\n
Coupa is scaling one of the world’s largest B2B supplier networks, connecting millions of buyers and suppliers globally through community-generated AI and trillions of dollars in direct and indirect spend data. This role sits at the heart of Coupa’s next phase of growth. You will directly shape the future of the Coupa Network by leading AI-forward innovation that scales supplier success, buyer trust, intelligent automation, and monetization into a durable, two-sided marketplace strategy.
\n
Join our fast-paced Supplier Network team that is building the future of the Coupa Network. As a senior product leader, you will own the vision, strategy, and execution for AI-powered features that transform how buyers and suppliers discover, connect, transact, and build trust at scale—driving measurable network liquidity, revenue growth, and platform differentiation in the spend management ecosystem.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Product Marketing Manager - Legal Intake & Orchestration at Coupa:
\n
Coupa is looking for a Product Marketing Manager to help drive the positioning, go-to-market strategy, and market adoption of our Legal Intake & Orchestration offering, powered by Tonkean.
\n
This role sits at the intersection of product, sales, marketing, customers, analysts, and partners. You’ll become an expert in the challenges facing modern legal departments—from fragmented intake and manual workflows to AI adoption, contract processes, and cross-functional collaboration—and translate those challenges into compelling product stories and go-to-market programs.
\n
We’re looking for someone who understands the legal technology landscape and is also a strong, hands-on product marketer. You should be equally comfortable developing messaging and positioning, building a sales deck, creating and delivering a product demo, briefing an industry analyst, or hosting a webinar for legal operations leaders.
\n
This is a highly cross-functional role with significant ownership and visibility across Coupa and the broader legal technology ecosystem.
\n
Product Positioning & Messaging
\n\nOwn and evolve positioning, messaging, and value propositions for Coupa's Legal Intake & Orchestration offering.\nTranslate complex product capabilities—including AI, agentic orchestration, workflow automation, integrations, intake, and legal operations use cases—into clear, differentiated customer value.\nDevelop persona-specific messaging for legal operations, General Counsel, legal technology leaders, procurement, IT, and other stakeholders.\nMaintain a strong understanding of the legal technology landscape, customer pain points, emerging trends, and competitive alternatives.\nPartner closely with Product Management to understand the roadmap and translate new capabilities into compelling market narratives and launches.\n\nContent & Sales Enablement
\n\nPersonally create high-quality product marketing and sales enablement materials, including:\n\n\n- Product and solution presentations
\n- Sales decks and pitch materials
\n- One-pagers and solution briefs
\n- Battlecards and competitive materials
\n- Customer-facing presentations
\n- Website and campaign content
\n- Product launch materials
\n- Use-case and industry content
\n\n\n- Equip Sales, Customer Success, Solutions Consulting, and partner teams with the messaging, tools, and training they need to effectively position and sell the offering.
\n- Develop repeatable storytelling around key legal use cases such as legal intake, matter management, contract processes, self-service, legal service delivery, AI agents, and workflow orchestration.
\n\nProduct Demos & Webinars
\n\n- Develop compelling product demos that bring key Legal Intake & Orchestration use cases to life.
\n- Become comfortable demonstrating the product directly to internal and external audiences.
\n- Work with Product and Solutions teams to create repeatable demo environments, scripts, and narratives.
\n- Plan and host webinars, virtual events, product launches, customer discussions, and educational sessions.
\n- Serve as a credible product and market voice with legal operations and legal technology audiences.
\n\nAnalyst & Market Relations
\n\n- Support and participate in relationships with industry analysts and influencers covering legal technology, enterprise workflow automation, AI, and adjacent markets.
\n- Develop analyst briefing materials, presentations, product narratives, and supporting content.
\n- Participate in analyst briefings and inquiries and help communicate Coupa's differentiation and market strategy.
\n- Support submissions for relevant analyst reports, market assessments, awards, and industry recognition.
\n- Track market trends and analyst perspectives and translate them into actionable insights for Product, Marketing, and Sales.
\n\nPartners & Ecosystem
\n\n- Support go-to-market activities with consulting, technology, implementation, and ecosystem partners.
\n- Develop joint messaging, presentations, webinars, enablement materials, and other partner-facing assets.
\n- Help partners understand where Legal Intake & Orchestration fits within the broader legal technology ecosystem and how it complements existing systems such as CLMs, eBilling platforms, matter management systems, and enterprise applications.
\n- Participate in selected partner meetings, industry events, and joint go-to-market initiatives.
\n\nCustomer & Market Intelligence
\n\n- Develop a deep understanding of legal operations teams, their priorities, technology environments, and buying processes.
\n- Regularly engage with customers, prospects, Sales, and Customer Success to understand market needs and identify emerging use cases.
\n- Gather competitive intelligence and maintain clear competitive positioning.
\n- Identify customer stories, proof points, and use cases that can strengthen our market narrative.
\n- Bring market feedback back into Product and go-to-market planning.
\n
"},{"text":"What You Will Bring to Coupa ","content":"\n4–7 years of B2B product marketing or closely related experience, ideally in enterprise SaaS.\nDirect experience working in legal technology is required. You should understand the legal tech ecosystem, legal operations teams, and the problems technology is being used to solve within corporate legal departments.\nStrong product marketing fundamentals, including positioning, messaging, persona development, competitive intelligence, launches, and sales enablement.\nDemonstrated ability to personally create polished, high-quality product marketing and sales materials.\nExperience working with industry analysts, including supporting or participating in analyst briefings and inquiries.\nExperience working with technology, consulting, implementation, or channel partners.\nStrong presentation and storytelling skills, with the confidence to present to customers, prospects, partners, analysts, and internal executives.\nExperience creating and delivering software demos or the technical aptitude and curiosity to quickly become proficient in doing so.\nExperience planning and hosting webinars, virtual events, product sessions, or similar external programs.\nAbility to understand sophisticated technology and turn it into simple, compelling business value.\nStrong writing skills and exceptional attention to detail.\nComfortable working cross-functionally with Product, Sales, Solutions, Customer Success, Marketing, and Partnerships.\nSelf-directed and highly execution-oriented—you don't wait for someone else to turn an idea into an asset.\n"}],"salaryRange":{"min":104000,"max":145333,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Product Marketing Manager - Legal Intake & Orchestration at Coupa:
\n
Coupa is looking for a Product Marketing Manager to help drive the positioning, go-to-market strategy, and market adoption of our Legal Intake & Orchestration offering, powered by Tonkean.
\n
This role sits at the intersection of product, sales, marketing, customers, analysts, and partners. You’ll become an expert in the challenges facing modern legal departments—from fragmented intake and manual workflows to AI adoption, contract processes, and cross-functional collaboration—and translate those challenges into compelling product stories and go-to-market programs.
\n
We’re looking for someone who understands the legal technology landscape and is also a strong, hands-on product marketer. You should be equally comfortable developing messaging and positioning, building a sales deck, creating and delivering a product demo, briefing an industry analyst, or hosting a webinar for legal operations leaders.
\n
This is a highly cross-functional role with significant ownership and visibility across Coupa and the broader legal technology ecosystem.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Revenue Strategic Programs Director at Coupa:
\n
\n\n
The Revenue Strategic Programs Director is a high-impact strategic catalyst. You will drive global cohesion, steer the top revenue-generating priorities, and lead end-to-end execution across Coupa’s Revenue Organizations.
\n
You will bridge high-level strategy and operational reality. That means designing and implementing robust revenue programs while staying focused on change management and tracking execution for the field.
\n
This role suits a change agent who shifts gears easily. You are strategic, design-oriented, and consultative. You are also execution-focused, rigorous, and programmatic, so that key initiatives stick and deliver measurable business value.
\n
Strategic Program Leadership
\n\nOwn the portfolio of top-priority global revenue programs, from concept and business case through launch, adoption, and measurable impact.\nTranslate executive revenue strategy into clear program charters, success metrics, timelines, and resourcing plans.\nPrioritize and sequence initiatives across Sales, Specialists, Presales, Partnerships, Enablement, Finance, and Product so the field is not overloaded and the highest-value priorities move first.\nAnticipate dependencies, risks, and trade-offs. Escalate with clear recommendations and drive timely decisions.\n\nGlobal Cohesion and Cross-Functional Alignment
\n\nAlign regions, segments, and functions around a single set of revenue priorities, a shared operating rhythm, and consistent execution.\nPartner with CRO and COO, along with leaders across the Revenue Org and adjacent teams to remove silos and resolve conflicting priorities.\nFacilitate executive steering committees, program reviews, and planning cycles, such as annual planning, quarterly business reviews, and revenue kickoffs.\n\nProgram Design and Operating Model
\n\nDesign scalable programs, processes, and governance models that work at global scale and can be tailored to regional and segment needs.\nUse data, field input, and customer insight to diagnose revenue-performance gaps and develop solutions.\nBuild and maintain the playbooks, frameworks, and templates that make program delivery repeatable.\n\nChange Management and Field Adoption
\n\nLead change management for revenue initiatives, including stakeholder mapping, communications, training and enablement coordination, and reinforcement.\nAct as the voice of the field in program design, and the voice of strategy in the field.\nDefine and track adoption metrics, then act on what they show: correct course, reinforce, or retire initiatives that aren’t delivering.\n\nExecution Tracking and Business Impact
\n\nRun rigorous program management, including milestones, status reporting, RAID logs, and clear ownership and accountability.\nDesign dashboards and executive reporting that connect program activity to pipeline, bookings, retention, expansion, and productivity outcomes.\nMeasure and communicate business value realized, and capture lessons learned to improve future programs.\n\nLeadership and Influence
\n\nLead through influence across a matrixed global organization, and direct or mentor program managers and project resources as the portfolio requires.\nAct as a trusted advisor to the CRO, COO and revenue leadership on strategy, prioritization, and organizational readiness.\n"},{"text":"What You Will Bring to Coupa: ","content":"\n15+ years of experience in revenue operations, sales strategy, business operations, strategic programs, consulting, or a related field, ideally at a B2B SaaS or technology company.\nProven experience leading complex, cross-functional, global programs that spanned multiple revenue functions and delivered measurable results.\nDemonstrated change management expertise, including driving adoption of new processes, tools, or go-to-market motions among large field teams.\nStrong strategic thinking, with the ability to move quickly from big-picture strategy to detailed execution plans.\nExcellent program and project management discipline, including planning, governance, risk management, and status reporting.\nStrong analytical skills and comfort with revenue metrics such as pipeline, conversion, bookings, ARR, retention, and sales productivity.\nOutstanding communication and executive presence, with the ability to influence senior stakeholders and frontline teams.\nComfort with ambiguity, and the ability to prioritize and make sound decisions in a fast-paced environment.\n"}],"salaryRange":{"min":152000,"max":213333,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Revenue Strategic Programs Director at Coupa:
\n
\n\n
The Revenue Strategic Programs Director is a high-impact strategic catalyst. You will drive global cohesion, steer the top revenue-generating priorities, and lead end-to-end execution across Coupa’s Revenue Organizations.
\n
You will bridge high-level strategy and operational reality. That means designing and implementing robust revenue programs while staying focused on change management and tracking execution for the field.
\n
This role suits a change agent who shifts gears easily. You are strategic, design-oriented, and consultative. You are also execution-focused, rigorous, and programmatic, so that key initiatives stick and deliver measurable business value.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Revenue Strategic Programs Director - Change Agent at Coupa:
\n
\n\n
The Revenue Strategic Programs Director – Change Agent makes sure the field always knows what matters most, what has changed, and what to do next. You will build clear, reliable messaging channels between revenue leadership and the field, so Coupa can move quickly with clarity on revenue-generating priorities and changes.
\n
You will own the change management and field communication layer of Coupa’s revenue programs. That means turning strategy and program decisions into simple, timely, actionable messages, and confirming they land, are understood, and lead to action.
\n
This role suits a communicator and change leader who is just as comfortable shaping the story with executives (CRO & COO) as listening to sellers, managers, and customer-facing teams. You are structured, fast-moving, and relentless about clarity, so that priorities and changes stick.
\n
\n
Field Messaging Channels and Communication Strategy
\n\n
Design, launch, and run clear, consistent channels that carry revenue priorities and changes to the field, so teams know where to look and what to trust.\n
Establish a communication cadence, such as a regular priorities update, a “what changed” digest, and rapid-response notices for urgent shifts.\n
Maintain a single source of truth for current revenue priorities, programs, and process changes, so nothing is lost in channel noise.\n
Translate complex strategy, policy, and program decisions into plain, concise messages written for sellers, managers, and customer-facing teams.\n
Define who needs to know what and when, and tailor messages by region, segment, and role.\n\n
Change Management and Adoption
\n\n
Lead change management for revenue initiatives, including stakeholder mapping, impact assessment, readiness planning, communications, and reinforcement.\n
Partner with Enablement, Sales Leadership, Customer Success, and Marketing to align messages, training, and tools around each change.\n
Equip frontline managers with talking points, FAQs, and guidance so they can carry changes to their teams with confidence.\n
Track adoption and understanding, then adjust the approach, the message, or the channel when the data says it isn’t landing.\n\n
Speed and Clarity on Revenue Priorities
\n\n
Work with revenue leaders to sharpen and sequence the top revenue-generating priorities into a short, clear list the field can act on.\n
Cut through competing asks from across the business so the field is not flooded, and the highest-impact messages get through.\n
Shorten the time between a leadership decision and field awareness, and reduce the time from awareness to action.\n\n
Listening and Feedback Loops
\n\n
Create two-way channels, such as input surveys, manager forums, and field advisory groups, so field feedback shapes how programs are designed and communicated.\n
Act as the voice of the field with leadership, surfacing friction, confusion, and unintended consequences early.\n
Close the loop by showing the field how its input led to changes.\n\n
Program Partnership and Measurement
\n\n
Support strategic revenue programs with program management discipline, including milestones, owners, dependencies, and status reporting.\n
Define metrics for communication effectiveness and change adoption, such as reach, comprehension, time to action, and behavior change, and connect them to revenue outcomes.\n
Celebrate and motivate participation with clear leaderboards and incentives.\n
Report progress, risks, and lessons learned to the CRO, COO and revenue leadership.\n\n
\n\n
10+ years of experience in revenue operations, sales strategy or enablement, change management, strategic communications, program management, consulting, or a related field, ideally at a B2B SaaS or technology company.\nDemonstrated success driving change management and adoption among large, distributed field or sales teams.\nExceptional writing and communication skills, with the ability to make complex topics simple, accurate, and actionable.\nExperience building and running communication channels, cadences, and content for a sales or customer-facing audience.\nStrong program and project management discipline, including planning, stakeholder management, and status tracking.\nWorking knowledge of revenue metrics and go-to-market motions, such as pipeline, bookings, retention, and sales productivity.\nAbility to influence senior leaders and frontline teams, and to work across a matrixed global organization.\nComfort with ambiguity and pace, and the judgment to know what the field needs to hear first.\n\n"}],"salaryRange":{"min":177000,"max":247000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Revenue Strategic Programs Director - Change Agent at Coupa:
\n
\n\n
The Revenue Strategic Programs Director – Change Agent makes sure the field always knows what matters most, what has changed, and what to do next. You will build clear, reliable messaging channels between revenue leadership and the field, so Coupa can move quickly with clarity on revenue-generating priorities and changes.
\n
You will own the change management and field communication layer of Coupa’s revenue programs. That means turning strategy and program decisions into simple, timely, actionable messages, and confirming they land, are understood, and lead to action.
\n
This role suits a communicator and change leader who is just as comfortable shaping the story with executives (CRO & COO) as listening to sellers, managers, and customer-facing teams. You are structured, fast-moving, and relentless about clarity, so that priorities and changes stick.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The impact of the Revenue Strategy & Analytics Director :
\n\n
Location: Remote (Americas time zones) — some travel required
\n
Type: Individual contributor (no direct reports)
\n
About the Role:
\n
The Revenue Strategy & Economics Director is the quantitative backbone of how Coupa decides where to put its next go-to-market dollar. This role builds and owns the scenario models behind the Revenue org's hardest investment questions: what does another ten AEs in a given segment actually return, and when; which segments and geos are earning their cost of coverage; whether a change pays for itself, and in what year.
\n
Core scope is the Sales organization; however, it is rapidly expanding to serve other parts of the business (e.g., Partners, Value Solution Advisory, and Customer Success).
\n
It is a modeling and judgment role, partnering closely with RevOps Intelligence and FP&A for data and decision-making. The deliverables are recommendations with the math behind them: sized, sensitivity-tested, and framed so the COO, CRO, and CFO can act on them. You'll work within the Revenue Strategy & Planning team that maintains the roster, quota, and bookings infrastructure and serve as RevOps's primary quantitative POV in the annual planning cycle. Your job is to make sure the investment decisions that flow into it are the right ones, and that the assumptions underneath the plan hold up
\n
\n
\n
\n
1. Revenue Investment Scenario Analysis — End to End
\n
\n- \n
Build and own the investment scenario models the Revenue org uses to evaluate GTM spend — headcount adds, segment and geo expansion, coverage-model changes, overlay and specialist roles, partner leverage
\n \n- \n
Structure each question as a set of explicit, comparable scenarios — base, upside, downside — with stated assumptions, sensitivities, and the break-even conditions that would flip the answer
\n \n- \n
Translate models into recommendations: what to fund, what to defer, what to stop, and the expected bookings and efficiency impact of each path
\n \n- \n
Own the analysis — partnering with RevOps Intelligence to source the data, building the model, pressure-testing it, and presenting it to CRO- and CFO-level stakeholders who will push back on the math
\n \n\n2. Capacity, Coverage & Headcount ROI
\n\n- \n
Model productive capacity by segment, geo, and role — ramp curves, attrition and backfill lag, quota coverage, and the gap between paper capacity and capacity that will actually carry a number
\n \n- \n
Quantify the marginal return on the next hire: where the next AE, SE, SDR, or overlay dollar produces the most incremental bookings, and where coverage is already saturated
\n \n- \n
Build the headcount investment case Revenue leadership takes into budget conversations — including what the plan does not fund and the quantified cost of that choice
\n \n- \n
Stress-test capacity plans against hiring reality: what the number looks like if recruiting lands 70% of plan, or lands it a quarter late
\n \n\n3. Productivity & Efficiency Economics
\n\n- \n
Own the productivity analytics that explain yield — time to first deal and to full productivity, attainment distribution, win rates and cycle length by segment, and the drivers behind each
\n \n- \n
Quantify the bookings cost of attrition and territory disruption, and the return on retention, enablement, or ramp-acceleration investments
\n \n- \n
Interpret the efficiency metrics leadership is held to — cost per dollar of bookings, sales efficiency, CAC payback — and explain what is actually moving them rather than restating that they moved
\n \n- \n
Separate signal from noise: distinguish structural productivity differences from territory quality, deal mix, and single-deal effects
\n \n\n4. Cost of Sale Economics
\n\n- \n
Own Coupa's granular understanding of what a dollar of bookings actually costs us — by product, segment, and motion — once the coverage model, specialist overlays, and center-of-excellence SMEs behind that product are loaded in
\n \n- \n
Compare cost per dollar of bookings across products and motions, and turn that into a point of view on where to invest coverage, which overlays earn their keep, and where the go-to-market around a product costs more than the product returns
\n \n- \n
Hold the seller-level detail that makes this real: role from the sales roster, coverage from territory assignment, the SKUs each seller carries in their bag, and actuals from RevOps Analytics and Finance
\n \n- \n
Because that detail lives here, this role produces the authoritative statement of who gets paid what at month- and quarter-end for the complex overlay and specialist cases standard comp plans don't cleanly resolve
\n \n- \n
That calculation is an interim anchor, not a permanent one — the goal is to hand it to Sales Comp following their implementation of Anaplan for commissions calculations, and this role builds the methodology that makes the handoff clean
\n \n\n5. GTM Model & Routes-to-Market Analysis
\n\n- \n
Model coverage and route-to-market alternatives before they become decisions — new-business/expansion splits, accounts-per-rep ratios, overlay and specialist coverage, hybrid and partner-led motions
\n \n- \n
Size addressable opportunity against realized yield by segment and vertical — where the market says invest versus where our own conversion says we can win
\n \n- \n
Quantify the transition cost of a model change, not just its steady state: disruption, re-ramp, and attainment risk in the year of the change
\n \n- \n
Build the analytical evidence base for segmentation, account-tiering, and specialization decisions
\n \n\n6. Analytical Partnership to the Planning Cycle
\n\n- \n
Serve as the primary quantitative input into the annual territory and quota-setting cycle — capacity assumptions, productivity and ramp curves, coverage ratios, and quota-load sanity checks
\n \n- \n
Pressure-test the plan before it goes out: does the bookings target reconcile to the capacity and productivity assumptions underneath it, and where is it fragile
\n \n- \n
Partner closely with GTM Readiness, FP&A, and Comp — you supply and defend the analytical assumptions; they own cycle execution, roster, and quota allocation
\n \n- \n
Reconcile the plan's math to FP&A's revenue model and surface divergence early, not in the QBR
\n \n\n7. Data & Analytical Craft
\n\n- \n
Build your own data — write the SQL, stand up the Sigma/Tableau views, and get to a trustworthy dataset without waiting in a reporting queue
\n \n- \n
Establish reusable models and consistent definitions so recurring investment questions get answered in days rather than weeks, and the same question gets the same answer twice
\n \n- \n
Document methodology so a model survives Finance-grade scrutiny and can be re-run by someone other than you
\n \n\n8. M&A and Inorganic Analysis
\n\n- \n
Model the GTM impact of acquisitions — combined-org capacity and coverage, cross-sell and attach assumptions, and a realistic ramp on the synergy case
\n \n- \n
Pressure-test deal-model GTM assumptions against what our own productivity data says is achievable
\n \n- \n
Support integration decisions with analysis on territory consolidation, account mapping, and coverage design
\n \n\n
\n
\n
\n
\n
\n- \n
Exceptional quantitative modeling ability. You structure ambiguous questions into scenarios, and are rigorous about assumptions, sensitivities, and what the model cannot tell you. Anaplan experience strongly preferred.
\n \n- \n
Fluency in SaaS revenue mechanics: ACV versus bookings versus revenue, pipeline coverage and conversion, quota and capacity math, ramp, attainment distribution, CAC payback and sales efficiency
\n \n- \n
Fluency in the mechanics of seller economics — quota credit and splits, overlay and specialist crediting, SKU-level bag definitions — and the ability to reconcile calculated payouts against finance actuals
\n \n- \n
Judgment, not just math — you identify which question actually matters, take a position, and defend it with senior stakeholders
\n \n- \n
5–8 years in a quantitative, revenue-facing role, weighted toward RevOps or Sales Strategy in B2B SaaS — Strategy consulting, banking or PE, corporate strategy, and FP&A backgrounds fit if paired with real operational exposure to how GTM works (territory balancing, how sellers get credited and paid, etc)
\n \n- \n
Expert Excel/Google Sheets — multi-scenario models with structure someone else can audit; SQL and a BI tool (Sigma, Tableau, Looker) used in practice, not just understood conceptually
\n \n- \n
Can turn a model into a short executive argument — the recommendation, the two numbers that matter, and an articulation of what is still unknown
\n \n- \n
Precision against a close calendar: while the commission calculation sits here, the output gets paid to people and reported upward, so it has to be right, reconcilable, and defensible line by line
\n \n- \n
Comfort operating in ambiguity and owning an analytical agenda without a playbook already written
\n \n\nNice-to-haves:
\n\n- \n
Experience with planning tools (Anaplan, Pigment, or similar), particularly capacity and quota modeling in them
\n \n- \n
Working familiarity with Salesforce data — opportunity, account, and hierarchy structures as they actually behave
\n \n- \n
Python, R, or dbt for heavier data work
\n \n- \n
Exposure to M&A diligence or GTM integration
\n \n- \n
Experience presenting to a CRO, CFO, or board audience
\n \n\nWhat This Role Is Not:
\n\n- \n
It is not a Sales Leader-supporting Business Partner role focused on forecasting, performance management, QBRs, etc
\n \n- \n
It is not a data-modeling or dashboard-building role — standing BI content and recurring performance reporting are not the deliverable
\n \n- \n
It is not a systems administration or Salesforce configuration role
\n \n\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The impact of the Revenue Strategy & Analytics Director :
\n\n
Location: Remote (Americas time zones) — some travel required
\n
Type: Individual contributor (no direct reports)
\n
About the Role:
\n
The Revenue Strategy & Economics Director is the quantitative backbone of how Coupa decides where to put its next go-to-market dollar. This role builds and owns the scenario models behind the Revenue org's hardest investment questions: what does another ten AEs in a given segment actually return, and when; which segments and geos are earning their cost of coverage; whether a change pays for itself, and in what year.
\n
Core scope is the Sales organization; however, it is rapidly expanding to serve other parts of the business (e.g., Partners, Value Solution Advisory, and Customer Success).
\n
It is a modeling and judgment role, partnering closely with RevOps Intelligence and FP&A for data and decision-making. The deliverables are recommendations with the math behind them: sized, sensitivity-tested, and framed so the COO, CRO, and CFO can act on them. You'll work within the Revenue Strategy & Planning team that maintains the roster, quota, and bookings infrastructure and serve as RevOps's primary quantitative POV in the annual planning cycle. Your job is to make sure the investment decisions that flow into it are the right ones, and that the assumptions underneath the plan hold up
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
About the Role: Revenue Strategy & Readiness Director
\n
Coupa is seeking a dynamic and highly analytical Revenue Strategy & Readiness Director to serve as the critical architect of our global go-to-market engine. Reporting directly to the Global VP of Revenue Strategy & Planning, you will own the integrity and operationalization of our core quota, roster, and territory infrastructure—the single source of truth relied upon by HR, FP&A, Sales Leadership, and the Board. This unique remote role shifts dynamically with the business cycle: you will lead high-impact, cross-functional strategy and methodology design during annual planning, and transition into rigorous execution and Salesforce (SFDC) system governance throughout the fiscal year. If you are a self-driven individual contributor who thrives on turning strategic organizational design into seamless operational reality, this is an opportunity to directly shape Coupa's growth trajectory.
\n
\n
As the Revenue Strategy & Readiness Director, you will champion the end-to-end governance of Coupa’s GTM infrastructure and drive our critical annual planning cycles. You will fully own the Global Sales Roster (GSR) and the Quota Allocation Model (QAM), maintaining them as the absolute sources of truth for headcount, territory mapping, and bookings forecasting while managing the monthly reporting cadence for FP&A. When the annual planning cycle begins, you will step up as the lead architect and project manager—orchestrating account pool design, territory allocation, and quota methodology across RevOps, HR, Comp, and Finance. This is a highly active, \"in-the-details\" role where you will transition seamlessly from high-level stakeholder alignment to hands-on data modeling. Additionally, you will partner closely with IT to translate complex GTM requirements into system configurations, deliver ad-hoc analyses on territory effectiveness and productivity trends, and provide vital GTM strategy and integration support during M&A activities.
\n
● Critical thinking skills - this is a design role, not just an execution role
\n● 5–8 years of experience in RevOps, Sales Ops, FP&A, or GTM Systems, in B2B SaaS
\n● Has personally run an annual territory/quota-setting cycle before — this is not a role to learn that process for the first time or where you can wait to be told what to do
\n● Advanced Excel/Google Sheets skills ; Sigma/Tableau/SQL highly preferred
\n● Comfort operating in ambiguity and building/improving process without a playbook already written
\n● Strong cross-functional stakeholder management — this role works constantly with IT, FP&A, HR, Talent Acquisition, and Sales leadership, and needs to build credibility with all of them Nice-to-haves:
\n● Experience with quota/roster modeling tools (Anaplan or similar)
\n● Working familiarity with Salesforce (day-to-day usage & report-building; admin-level not required)
\n● Exposure to Sigma or similar BI/dashboarding tools
"}],"salaryRange":{"min":104000,"max":145333,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
About the Role: Revenue Strategy & Readiness Director
\n
Coupa is seeking a dynamic and highly analytical Revenue Strategy & Readiness Director to serve as the critical architect of our global go-to-market engine. Reporting directly to the Global VP of Revenue Strategy & Planning, you will own the integrity and operationalization of our core quota, roster, and territory infrastructure—the single source of truth relied upon by HR, FP&A, Sales Leadership, and the Board. This unique remote role shifts dynamically with the business cycle: you will lead high-impact, cross-functional strategy and methodology design during annual planning, and transition into rigorous execution and Salesforce (SFDC) system governance throughout the fiscal year. If you are a self-driven individual contributor who thrives on turning strategic organizational design into seamless operational reality, this is an opportunity to directly shape Coupa's growth trajectory.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Revenue Systems Director, Platform and Architecture at Coupa:
\nThe Director, Revenue Systems — Platform and Architecture is accountable for the architecture, build, integration, data foundation and continuous improvement of Coupa's revenue systems stack. The position sets the technical direction for the stack, determines how capabilities are delivered, and is accountable for the reliability, scalability and total cost of ownership of the platforms in scope. The position is the primary Revenue Operations interface to Information Technology, Information Security, Procurement and platform vendors. It holds joint accountability with the Director, Revenue Systems — Revenue Operations for strategy, roadmap and solution design, and separate accountability for technical delivery.
","id":"7a956998-8e27-43ce-93bf-924e755a5a7b","lists":[{"text":"What You'll Do: ","content":"Architecture and technical direction
\n• Defines and maintains the reference architecture for the revenue systems stack, including system-of-record designations, object and data model standards, integration patterns and platform boundaries.
\n• Sets technical standards for configuration, automation, extensibility and technical debt management across in-scope platforms.
\n• Evaluates architectural options for new capability, including native platform configuration, integration tooling, middleware and custom development, and recommends the approach.
\n• Maintains the forward view of platform roadmaps, release schedules and end-of-life dates, and plans upgrade and migration activity accordingly.
\nBuild and continuous improvement
\n•Accountable for delivery of the technical build against the agreed roadmap, including configuration design, environment strategy, testing approach and release management.
\n• Establishes and operates a continuous improvement program for the stack, including identification of friction points from system telemetry, prioritization of remediation and measurement of improvement.
\n• Defines and enforces change control, documentation and technical review standards for all changes to in-scope systems. • Accountable for platform reliability and incident management for revenue-critical systems, including root cause analysis and preventive action.
\nArtificial intelligence and automation
\n• Accountable for the technical delivery of artificial intelligence and automation capability in the revenue stack, including evaluation of vendor and platform-native capability, configuration, integration and agent-based workflow implementation.
\n• Builds the instrumentation required to measure artificial intelligence and automation outcomes against baseline within the revenue stack.
\nInformation Technology partnership and compliance
\n• Serves as the primary Revenue Operations interface to Information Technology on integration architecture, enterprise platform change, identity and access management, and shared architecture decisions, within agreed ownership boundaries.
\n• Accountable for compliance of in-scope systems with information security, data privacy, data residency and audit requirements.
\n• Represents Revenue Systems in enterprise architecture and change advisory processes.
\nVendor and portfolio management
\n• Owns the technical evaluation and selection of platforms, including requirements definition, proof-of-concept design and architectural assessment.
\n• Owns the Revenue Systems application portfolio, including rationalization of redundant, underutilized or end-of-life applications.
\n• Manages vendor technical relationships, roadmap engagement and escalation, and supports commercial negotiation and renewal in partnership with Procurement and Finance.
"},{"text":"What You Will Bring to Coupa: ","content":"• Bachelor's degree in a technical discipline, or equivalent practical experience.
\n• Ten or more years of experience in go-to-market systems, Revenue Operations, Sales Systems or enterprise applications, including significant time in a technical or architectural capacity.
\n• Demonstrated accountability for the architecture and delivery of a multi-platform revenue or go-to-market technology stack.
\n• Advanced working knowledge of Salesforce, including data model and object architecture, automation capability, permission architecture, release management and the practical constraints of platform customization.
\n• Demonstrated experience designing and operating integrations across go-to-market platforms, including error handling, monitoring and data reconciliation.
\n• Demonstrated ownership of data architecture and data quality in a customer or revenue data environment.
\n• Demonstrated experience implementing artificial intelligence or automation capability in a go-to-market context, including the governance and measurement of that capability.
\n• Demonstrated experience partnering with Information Technology and Information Security functions within enterprise change and architecture processes.
\n• Demonstrated experience leading platform evaluation, selection and consolidation supported by documented business cases.
"}],"salaryRange":{"min":152000,"max":213333,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Revenue Systems Director, Platform and Architecture at Coupa:
\nThe Director, Revenue Systems — Platform and Architecture is accountable for the architecture, build, integration, data foundation and continuous improvement of Coupa's revenue systems stack. The position sets the technical direction for the stack, determines how capabilities are delivered, and is accountable for the reliability, scalability and total cost of ownership of the platforms in scope. The position is the primary Revenue Operations interface to Information Technology, Information Security, Procurement and platform vendors. It holds joint accountability with the Director, Revenue Systems — Revenue Operations for strategy, roadmap and solution design, and separate accountability for technical delivery.
","descriptionBodyPlain":"The Impact of a Revenue Systems Director, Platform and Architecture at Coupa:\nThe Director, Revenue Systems — Platform and Architecture is accountable for the architecture, build, integration, data foundation and continuous improvement of Coupa's revenue systems stack. The position sets the technical direction for the stack, determines how capabilities are delivered, and is accountable for the reliability, scalability and total cost of ownership of the platforms in scope. The position is the primary Revenue Operations interface to Information Technology, Information Security, Procurement and platform vendors. It holds joint accountability with the Director, Revenue Systems — Revenue Operations for strategy, roadmap and solution design, and separate accountability for technical delivery.\n","hostedUrl":"https://jobs.lever.co/coupa/7a956998-8e27-43ce-93bf-924e755a5a7b","applyUrl":"https://jobs.lever.co/coupa/7a956998-8e27-43ce-93bf-924e755a5a7b/apply"},{"additionalPlain":"#LI-Remote\n#LI-TC1\n","additional":"#LI-Remote
\n#LI-TC1
","categories":{"commitment":"Director","department":"Services","location":"Chicago, Illinois, United States","team":"Education & Enablement","allLocations":["Chicago, Illinois, United States"]},"createdAt":1784522114047,"descriptionPlain":"The Impact of a Senior Director, Enterprise Enablement at Coupa: \nWe are seeking a strategic, people-first leader to step into the role of Senior Director, Enterprise Enablement. This role owns the full post-sales enablement portfolio: Customer Education (Coupa University), Partner Enablement, and Post-Sales Enablement for Customer Success, Consulting, and Support You will build and lead a team spanning post-sales and partner enablement, while personally owning the Customer Education function, including Coupa University's free-to-fee education strategy.\n","description":"The Impact of a Senior Director, Enterprise Enablement at Coupa:
\nWe are seeking a strategic, people-first leader to step into the role of Senior Director, Enterprise Enablement. This role owns the full post-sales enablement portfolio: Customer Education (Coupa University), Partner Enablement, and Post-Sales Enablement for Customer Success, Consulting, and Support You will build and lead a team spanning post-sales and partner enablement, while personally owning the Customer Education function, including Coupa University's free-to-fee education strategy.
","id":"484c6416-bbd9-467d-862d-5df733e10702","lists":[{"text":"What You’ll Do ","content":"\n
Customer & Partner Education (Direct Ownership)
\n\n
Drive the customer education strategy, modernization of the learning experience, and roadmap.\n
Own and scale the Coupa University experience: advise on certification tracks, AI driven, digital-first nurture pathways, and self-paced practitioner enablement to drive skills acquisition and product adoption.\n
Partner with the Learning Product organization to map and scale training and certification offerings, and solidify the free-to-fee customer education strategy.\n
Track and report on the link between certification, training consumption and renewal rates, partner success, and customer satisfaction — make this the north-star metric for the function.\n\n
People Leadership: Post-Sales & Partner Enablement
\n\n
Lead a team responsible for post-sales enablement, ensuring customer success, consultants, and support teams have the value messaging, playbooks, and technical readiness needed across the customer lifecycle.\n
Build and lead partner enablement experiences, leveraging certification paths and joint learning frameworks for key technical roles. Leverage AI to accelerate enablement.\n
Set goals, coach, and develop your team; ensure they deploy the shared content engine rather than building parallel content.\n\n
Cross-Functional Operating Model
\n\n
Embed into Customer Success, Consulting, Support, and Partner planning rhythms (QBRs, staff meetings, planning cycles) to diagnose enablement demand.\n
Represent post-sales and partner enablement in the quarterly content prioritization council, balancing demand against Content COE capacity.\n
Own release readiness — ensure customer- and partner-facing teams are prepared for product releases.\n
Lead cross-functional change management and communications for major corporate milestones and annual planning transitions affecting the active customer base.\n
Manage operational rigor of key learning tools and systems to support enterprise enablement.\n\n
Data-Driven Impact
\n\n
Partner with Data and Analytics teams to tie post-sales enablement, certification, and training activity directly to NRR, ARR, Support ticket deflection and renewal outcomes.\n
Report key business metrics each quarter for the function overall — not just completion or activity metrics.\n\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
The Impact of a Senior Director, Enterprise Enablement at Coupa:
\nWe are seeking a strategic, people-first leader to step into the role of Senior Director, Enterprise Enablement. This role owns the full post-sales enablement portfolio: Customer Education (Coupa University), Partner Enablement, and Post-Sales Enablement for Customer Success, Consulting, and Support You will build and lead a team spanning post-sales and partner enablement, while personally owning the Customer Education function, including Coupa University's free-to-fee education strategy.
","descriptionBodyPlain":"The Impact of a Senior Director, Enterprise Enablement at Coupa: \nWe are seeking a strategic, people-first leader to step into the role of Senior Director, Enterprise Enablement. This role owns the full post-sales enablement portfolio: Customer Education (Coupa University), Partner Enablement, and Post-Sales Enablement for Customer Success, Consulting, and Support You will build and lead a team spanning post-sales and partner enablement, while personally owning the Customer Education function, including Coupa University's free-to-fee education strategy.\n","hostedUrl":"https://jobs.lever.co/coupa/484c6416-bbd9-467d-862d-5df733e10702","applyUrl":"https://jobs.lever.co/coupa/484c6416-bbd9-467d-862d-5df733e10702/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Senior Product Manager, Coupa AI Document Intelligence at Coupa:
\nWe are on a mission to automate how businesses transact. As the Senior Product Manager for AI Products, you will play a critical role in shaping the future of Coupa’s next-generation AI capabilities. You will provide product leadership to our Document Intelligence AI Data Capture area, expand on our highly successful proprietary T-LLM predictive models and continue to bring state-of-the-art in machine learning.
\nThis is a high-impact role at the intersection of product innovation, AI/ML strategy, and enterprise workflow transformation. You’ll work cross-functionally with engineering, data science, design, and go-to-market teams to turn customer needs and AI advancements into tangible product value. You will play a key role in building intelligent, autonomous capabilities that streamline procurement and finance processes—leveraging Coupa’s platform, proprietary data, and community intelligence in a secure and scalable way.
","id":"49ad8d56-a6a9-46d4-aede-b09508f98c9c","lists":[{"text":"What You’ll Do ","content":"\n\n
Own and execute the product vision Coupa’s Document Intelligence AI products and capabilities, with a focus on building intelligent, autonomous software that enhance procurement, sourcing, and spend workflows\nEmbed into Data Science Research and AI Platform product teams - we work within the product delivery model and collaborate daily, continuously validate hypotheses, and iterate.\nWork with high-caliber AI talent that builds proprietary AI technology, leverage top-tier research infrastructure, including clusters of high-end GPUs and large-memory machines, to run ambitious experiments at real-world scale.\nPartner closely with UX research and design teams to craft delightful and reliable AI experiences that are intuitive, context-aware, and action-oriented; engage with customers and customer facing teams to get deep customer insights.\nTranslate cutting-edge AI technologies (LLMs, embeddings) into practical, user-friendly product features that drive measurable business outcomes\nDefine and monitor product success metrics such as model precision, response relevance, adoption rates, and user satisfaction\nAlign and coordinate with cross-functional teams including engineering, GTM, customer success, and product marketing to ensure successful launch and adoption\nEvangelize and advocate internally and externally for complex and sometimes difficult-to-explain technologies\nDrive products through all stages of design, building, and long-term adoption\nRuthless prioritization of different organizational priorities to achieve maximum impact\nContinuously improve how we deliver digital products\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
5+ years of product management experience, with at least 2 years focused on AI/ML, or enterprise automation building or managing AI/ML or AI products, with a strong understanding of LLMs, RAG pipelines, embeddings, and agentic AI design.\nAbility to translate complex technical concepts into clear product requirements and user-centric experiences\nA track record of collaborating with cross-functional teams — especially data science, ML engineering, and UX design — to deliver AI-powered features at scale\nStrong product thinking, with the ability to identify high-impact use cases and prioritize AI capabilities that drive real business value\nCuriosity and adaptability to stay ahead in a fast-evolving AI landscape, proactively learning about emerging models, tooling, and design patterns\nExcellent communication and storytelling skills — both to align internal teams and to articulate product value to stakeholders\nExperience with agile principles, iterative development, and launching experimental or MVP AI capabilities\nDeep empathy for end users and a passion for crafting intelligent, intuitive, and trustworthy AI interactions\nHave an innovative and entrepreneurial mindset, but a “willingness to do the dirty work” attitude\nExperience working cross-functionally in SaaS organizations with product management teams, structuring and analyzing data to yield interpretable, actionable insights.\nProven ability to influence cross-functional teams without formal authority\n\n"}],"text":"Senior Product Manager, Coupa AI Document Intelligence","country":"CZ","workplaceType":"hybrid","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Senior Product Manager, Coupa AI Document Intelligence at Coupa:
\nWe are on a mission to automate how businesses transact. As the Senior Product Manager for AI Products, you will play a critical role in shaping the future of Coupa’s next-generation AI capabilities. You will provide product leadership to our Document Intelligence AI Data Capture area, expand on our highly successful proprietary T-LLM predictive models and continue to bring state-of-the-art in machine learning.
\nThis is a high-impact role at the intersection of product innovation, AI/ML strategy, and enterprise workflow transformation. You’ll work cross-functionally with engineering, data science, design, and go-to-market teams to turn customer needs and AI advancements into tangible product value. You will play a key role in building intelligent, autonomous capabilities that streamline procurement and finance processes—leveraging Coupa’s platform, proprietary data, and community intelligence in a secure and scalable way.
","descriptionBodyPlain":"The Impact of a Senior Product Manager, Coupa AI Document Intelligence at Coupa: \nWe are on a mission to automate how businesses transact. As the Senior Product Manager for AI Products, you will play a critical role in shaping the future of Coupa’s next-generation AI capabilities. You will provide product leadership to our Document Intelligence AI Data Capture area, expand on our highly successful proprietary T-LLM predictive models and continue to bring state-of-the-art in machine learning.\nThis is a high-impact role at the intersection of product innovation, AI/ML strategy, and enterprise workflow transformation. You’ll work cross-functionally with engineering, data science, design, and go-to-market teams to turn customer needs and AI advancements into tangible product value. You will play a key role in building intelligent, autonomous capabilities that streamline procurement and finance processes—leveraging Coupa’s platform, proprietary data, and community intelligence in a secure and scalable way.\n","hostedUrl":"https://jobs.lever.co/coupa/49ad8d56-a6a9-46d4-aede-b09508f98c9c","applyUrl":"https://jobs.lever.co/coupa/49ad8d56-a6a9-46d4-aede-b09508f98c9c/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Solution Analyst, Agentic Integrations at Coupa:
\n
\nBridges business requirements, the overall solution direction, and Coupa's curated Snowflake data mart with the agentic AI integrations this team builds. Takes the high-level solution — what the business needs, what data is available — and elaborates it into detailed, buildable integration specifications: field-level mappings, data contracts, error handling, edge cases. Unlike a pure spec-writer, this role also writes code directly on integrations when doing so is faster than a full handoff, working alongside the Integration Engineers. Owns the consumption-side relationship with the Data/Analytics team that curates the mart. Does not own or build the data mart itself.
","id":"9baa92ef-5947-4b1b-885e-36aeef5be2de","lists":[{"text":"What You'll Do: ","content":"• Gather and translate business requirements (Finance, Procurement, IT stakeholders) into agentic solution designs.
\n• Elaborate the overall solution direction into detailed technical specifications for each integration — field-level data mappings, transformation logic, error handling, and edge cases — before build starts.
\n• Partner with the Data/Analytics team that owns the Snowflake mart to define consumption requirements: which curated tables/views, refresh cadence, and access scope each agent use case needs.
\n• Define data contracts and semantic mappings between curated Snowflake datasets and MCP tool schemas/connector outputs.
\n• Produce solution blueprints — data flow, business logic, acceptance criteria — for each new agentic use case before build starts.
\n• Write code directly on integrations — prototypes, mapping/transformation logic, or first-pass connector implementations — particularly where a detailed spec alone would be slower than a working draft.
\n• Validate technical feasibility of proposed solutions with the Technical Architect against platform standards.
\n• Own use-case-level acceptance criteria; validate delivered connectors/agents meet business intent, not just technical spec.
\n• Maintain a living catalog of curated data domains and the agent use cases mapped to each.
\n• Serve as primary liaison between the integration team and business/data stakeholders
"},{"text":"What You Will Bring to Coupa: ","content":"• 6+ years in solution/business analysis, integration engineering, or a similar role bridging business and engineering teams.
\n• Proficient in Python or TypeScript/Node.js — comfortable writing and shipping working code, not just specifying it for someone else to build.
\n• Strong SQL and hands-on experience with Snowflake (or a comparable cloud data warehouse) — data models, views, semantic layers.
\n• Track record translating ambiguous business requirements into detailed technical specifications engineering teams can build from directly.
\n• Working familiarity with agent/LLM tool-calling concepts (MCP or similar) — enough to scope feasible use cases and their detailed data flows.
\n• Understanding of data governance, access control, and data-quality concepts for curated analytical layers.
\n• Excellent stakeholder-facing communication in English; comfortable running requirements workshops with business leaders.
"}],"text":"Solution Analyst, Agentic Integrations - 11890","country":"CO","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Solution Analyst, Agentic Integrations at Coupa:
\n
\nBridges business requirements, the overall solution direction, and Coupa's curated Snowflake data mart with the agentic AI integrations this team builds. Takes the high-level solution — what the business needs, what data is available — and elaborates it into detailed, buildable integration specifications: field-level mappings, data contracts, error handling, edge cases. Unlike a pure spec-writer, this role also writes code directly on integrations when doing so is faster than a full handoff, working alongside the Integration Engineers. Owns the consumption-side relationship with the Data/Analytics team that curates the mart. Does not own or build the data mart itself.
","descriptionBodyPlain":"The Impact of a Solution Analyst, Agentic Integrations at Coupa:\n \nBridges business requirements, the overall solution direction, and Coupa's curated Snowflake data mart with the agentic AI integrations this team builds. Takes the high-level solution — what the business needs, what data is available — and elaborates it into detailed, buildable integration specifications: field-level mappings, data contracts, error handling, edge cases. Unlike a pure spec-writer, this role also writes code directly on integrations when doing so is faster than a full handoff, working alongside the Integration Engineers. Owns the consumption-side relationship with the Data/Analytics team that curates the mart. Does not own or build the data mart itself.\n","hostedUrl":"https://jobs.lever.co/coupa/9baa92ef-5947-4b1b-885e-36aeef5be2de","applyUrl":"https://jobs.lever.co/coupa/9baa92ef-5947-4b1b-885e-36aeef5be2de/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr Account Director, Enterprise - Intake & Orchesration at Coupa:
\n
\nAs a Senior Account Executive, Enterprise focused on Coupa Intake & Orchestration, powered by Tonkean, you will drive growth by identifying, developing, and closing strategic enterprise opportunities for Coupa’s intake and orchestration solution. You will work with large, complex organizations to transform how employees engage with Procurement, Legal, Finance, IT, and other business functions—creating intuitive intake experiences while orchestrating processes across people, systems, data, and AI. This is a strategic, consultative sale. You will work with senior business and technology leaders to understand their existing processes and technology ecosystems, identify opportunities for transformation, and build a compelling vision for how orchestration can simplify experiences, automate work, connect existing technology investments, and improve business outcomes. You will develop trusted advisor relationships with CPOs, CIOs, CFOs, Chief Legal Officers, transformation leaders, operations executives, and other key stakeholders. Working closely with Coupa Account Directors, Solutions Consulting, Product, Customer Success, Services, and partners, you will lead complex sales cycles and position Intake & Orchestration as a strategic component of the enterprise technology landscape.
","id":"375b5414-5ecc-4e9c-a848-9f571b72d73d","lists":[{"text":"What You'll Do: ","content":"● Build, develop, and manage a pipeline of enterprise opportunities for Coupa Intake & Orchestration. ● Prospect into strategic enterprise accounts and identify opportunities to transform intake, workflow, and cross-functional business processes. ● Engage C-level executives and senior functional leaders to understand strategic priorities and position the business value of intake and orchestration. ● Lead complex, multi-stakeholder enterprise sales cycles from discovery and solution development through business case, negotiation, and close. ● Understand customers’ existing processes, technology ecosystems, and transformation priorities and translate them into a compelling future-state vision. ● Identify high-value orchestration and automation use cases across Procurement, Legal, Finance, IT, Shared Services, and other enterprise functions. ● Help customers develop transformation roadmaps demonstrating how orchestration can connect systems, automate processes, improve employee experiences, and accelerate business outcomes. ● Build executive-level business cases using ROI, TCO, productivity, adoption, cycle-time, and operational-efficiency metrics. ● Navigate complex buying groups spanning business leadership, IT, security, enterprise architecture, procurement, operations, and transformation teams. ● Collaborate closely with Coupa Account Directors to identify Intake & Orchestration opportunities within strategic accounts and develop coordinated account strategies. ● Partner with Solutions Consulting to lead effective discovery and develop tailored demonstrations based on customer processes, pain points, and transformation objectives. ● Collaborate with consulting, implementation, and digital transformation partners to develop and execute strategic opportunities. ● Develop and maintain actionable account and opportunity plans, including stakeholder maps, competitive positioning, transformation drivers, and clear paths to close. ● Maintain accurate pipeline management and forecasting while proactively identifying deal risks and opportunities. ● Serve as a subject-matter expert and advocate for Intake & Orchestration across the broader Coupa organization.
"},{"text":"What You Will Bring to Coupa: ","content":"● Consistent track record of meeting or exceeding quota in enterprise B2B SaaS or enterprise software sales. ● Proven success closing complex six- and seven-figure enterprise technology transactions. ● Demonstrated experience selling complex technology solutions tied to digital transformation, process transformation, workflow automation, orchestration, or enterprise modernization initiatives. ● Strong understanding of enterprise orchestration and digital transformation projects, including how organizations redesign processes across people, systems, data, and AI. ● Ability to understand complex business processes, identify inefficiencies and transformation opportunities, and translate them into compelling technology and business-value propositions. ● Experience selling solutions that span multiple business functions and require alignment between business and IT stakeholders. ● Understanding of enterprise technology ecosystems, including systems of record, workflow platforms, integrations, automation, and the role orchestration plays in connecting them. ● Experience selling into Procurement, Legal, Finance, IT, Shared Services, Operations, or other enterprise functions. ● Demonstrated ability to build trusted relationships and communicate credibly with C-suite executives, transformation leaders, operational stakeholders, and technical teams. ● Strong value-selling capabilities with experience developing executive-level business cases, ROI models, and measurable transformation outcomes. ● Experience navigating complex enterprise buying committees and consultative sales cycles. ● Strong discovery skills and the ability to uncover fragmented processes, manual work, poor user experiences, disconnected technology, and opportunities for automation and orchestration. ● Working knowledge of AI, intelligent automation, workflow automation, and emerging agentic technologies and how they can be applied to enterprise business processes. ● Strong enterprise account planning, pipeline management, forecasting, and organizational skills. ● Ability to lead effectively across cross-functional teams, including Account Directors, Solutions Consulting, Product, Customer Success, Services, and partners.
"}],"salaryRange":{"min":150000,"max":170000,"interval":"per-year-salary","currency":"USD"},"salaryDescription":"\n
On-Target Earnings (OTE): $300,000 - $340,000 with a pay mix of 50/50
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr Account Director, Enterprise - Intake & Orchesration at Coupa:
\n
\nAs a Senior Account Executive, Enterprise focused on Coupa Intake & Orchestration, powered by Tonkean, you will drive growth by identifying, developing, and closing strategic enterprise opportunities for Coupa’s intake and orchestration solution. You will work with large, complex organizations to transform how employees engage with Procurement, Legal, Finance, IT, and other business functions—creating intuitive intake experiences while orchestrating processes across people, systems, data, and AI. This is a strategic, consultative sale. You will work with senior business and technology leaders to understand their existing processes and technology ecosystems, identify opportunities for transformation, and build a compelling vision for how orchestration can simplify experiences, automate work, connect existing technology investments, and improve business outcomes. You will develop trusted advisor relationships with CPOs, CIOs, CFOs, Chief Legal Officers, transformation leaders, operations executives, and other key stakeholders. Working closely with Coupa Account Directors, Solutions Consulting, Product, Customer Success, Services, and partners, you will lead complex sales cycles and position Intake & Orchestration as a strategic component of the enterprise technology landscape.
","descriptionBodyPlain":"The Impact of a Sr Account Director, Enterprise - Intake & Orchesration at Coupa:\n \nAs a Senior Account Executive, Enterprise focused on Coupa Intake & Orchestration, powered by Tonkean, you will drive growth by identifying, developing, and closing strategic enterprise opportunities for Coupa’s intake and orchestration solution. You will work with large, complex organizations to transform how employees engage with Procurement, Legal, Finance, IT, and other business functions—creating intuitive intake experiences while orchestrating processes across people, systems, data, and AI. This is a strategic, consultative sale. You will work with senior business and technology leaders to understand their existing processes and technology ecosystems, identify opportunities for transformation, and build a compelling vision for how orchestration can simplify experiences, automate work, connect existing technology investments, and improve business outcomes. You will develop trusted advisor relationships with CPOs, CIOs, CFOs, Chief Legal Officers, transformation leaders, operations executives, and other key stakeholders. Working closely with Coupa Account Directors, Solutions Consulting, Product, Customer Success, Services, and partners, you will lead complex sales cycles and position Intake & Orchestration as a strategic component of the enterprise technology landscape.\n","hostedUrl":"https://jobs.lever.co/coupa/375b5414-5ecc-4e9c-a848-9f571b72d73d","applyUrl":"https://jobs.lever.co/coupa/375b5414-5ecc-4e9c-a848-9f571b72d73d/apply"},{"additionalPlain":"Why Join Us\nWe train and deploy our own models: Proprietary T-LLM architectures, designed and trained in-house – not a wrapper around someone else's API.\nTransaction volume that brings interesting scaling challenges in the cloud.\nReal ownership, short path to customers: You frame the problem, choose the method, and see it working in front of buyers – no research-to-product handoff.\nGlobal impact: Technology used every day by companies around the world.\nExperiment-driven culture: Pragmatic delivery, and quarterly recognition for standout research contributions.\nCompute and tools: Frontier LLMs on tap for your own work, and our high-end GPU and large-memory clusters to train on.\n33 days off: PTO, personal days, your birthday and two company wellness days. Parental leave on top.\nPrague, Karlín: Inspiring workspace and full tech setup, including a 200 m² terrace with views of Prague Castle.\n\n\nThe successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
Why Join Us
\n
\n- We train and deploy our own models: Proprietary T-LLM architectures, designed and trained in-house – not a wrapper around someone else's API.
\n- Transaction volume that brings interesting scaling challenges in the cloud.
\n- Real ownership, short path to customers: You frame the problem, choose the method, and see it working in front of buyers – no research-to-product handoff.
\n- Global impact: Technology used every day by companies around the world.
\n- Experiment-driven culture: Pragmatic delivery, and quarterly recognition for standout research contributions.
\n- Compute and tools: Frontier LLMs on tap for your own work, and our high-end GPU and large-memory clusters to train on.
\n- 33 days off: PTO, personal days, your birthday and two company wellness days. Parental leave on top.
\n- Prague, Karlín: Inspiring workspace and full tech setup, including a 200 m² terrace with views of Prague Castle.
\n
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
About The Team
\nRossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.
\nAbout the Role
\nSourcing is where the money is actually decided.
\nWe are expanding our AI Platform team in Prague with a Senior AI Platform Engineer to work on a Sourcing problem set – which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers. How to do auctions and autonomous bidding.
\nThis broad problem set will not be solved by a single model. Solutions might come from a diverse set of fields
\n\n- Recommendation and retrieval
\n- Game theory
\n- Forecasting and should-cost modelling
\n- Combinatorial optimization
\n- Multimodal document understanding etc.
\n
\nYou will collaborate with researchers to implement these heterogeneous workloads in a scalable production platform in the cloud. At the same time, you will design and develop infrastructure for dataset export, model training, and evaluation to allow Research to move fast.
\nYou will work in a small, senior team of engineers - the group that built Rossum's production inference pipeline from scratch - with direct access to Product and the AI Research team. Ideas that work do not sit on paper; they roll into systems used at scale.
","id":"237c9900-ec25-4b6d-bfcb-20923cb56448","lists":[{"text":"What You’ll Do ","content":"\n\n
Design, build, and maintain a scalable, reliable, and cost-effective AI platform in the cloud.\nCollaborate with Research to understand model requirements and translate them into scalable infrastructure.\nImprove data pipelines, feature storage, experiment tracking, and model lifecycle workflows.\nBuild tooling that accelerates experimentation, benchmarking, and reproducibility.\nImplement monitoring, observability, and reliability improvements across AI services.\nParticipate in architectural discussions and contribute to long-term platform strategy.\nPartner with Product, Research, and other engineering teams to align platform capabilities with product needs.\nMaintain clear documentation and support knowledge-sharing across R&D.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n
Must-Haves
\n\n
5+ years of experience in product-minded software engineering, ML platform engineering, or infrastructure roles\n
Proven track record of delivering ML solutions that drive measurable business and customer impact.\n
Strong programming experience in a language suitable for ML such as Python\n
Understanding of distributed systems, microservices, and cloud-native architectures.\n
Experience with SQL databases (query optimization, database performance tuning, and schema design).\n
Experience with ML tooling (e.g., experiment tracking, model registries, data pipelines).\n
Strong problem-solving skills and ability to work in cross-functional R&D environments.\n
Solid understanding of CI/CD, infrastructure-as-code, and observability tooling.\n
Internal communication in English as a default.\n\n
Nice-to-Haves
\n\n
Experience with training or serving AI/ML models at scale.\n
Experience with building scalable, automated ETL/ELT pipelines and maintaining robust database architectures (SQL/NoSQL).\n
Familiarity with data annotation workflows and dataset management.\n
Experience with GPU workloads, batch/stream processing, or feature stores.\n
Exposure to Intelligent Document Processing or Deep Neural Network architectures.\n\n
Our Stack
\n
We try to keep our stack standardized and minimal: Python, RabbitMQ, S3, Postgres, Triton Inference Server. All deployed with Kustomize and Flux to a Kubernetes cluster in AWS.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
About The Team
\nRossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.
\nAbout the Role
\nSourcing is where the money is actually decided.
\nWe are expanding our AI Platform team in Prague with a Senior AI Platform Engineer to work on a Sourcing problem set – which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers. How to do auctions and autonomous bidding.
\nThis broad problem set will not be solved by a single model. Solutions might come from a diverse set of fields
\n\n- Recommendation and retrieval
\n- Game theory
\n- Forecasting and should-cost modelling
\n- Combinatorial optimization
\n- Multimodal document understanding etc.
\n
\nYou will collaborate with researchers to implement these heterogeneous workloads in a scalable production platform in the cloud. At the same time, you will design and develop infrastructure for dataset export, model training, and evaluation to allow Research to move fast.
\nYou will work in a small, senior team of engineers - the group that built Rossum's production inference pipeline from scratch - with direct access to Product and the AI Research team. Ideas that work do not sit on paper; they roll into systems used at scale.
","descriptionBodyPlain":"About The Team\nRossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.\nAbout the Role\nSourcing is where the money is actually decided.\nWe are expanding our AI Platform team in Prague with a Senior AI Platform Engineer to work on a Sourcing problem set – which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers. How to do auctions and autonomous bidding.\nThis broad problem set will not be solved by a single model. Solutions might come from a diverse set of fields\nRecommendation and retrieval\nGame theory\nForecasting and should-cost modelling\nCombinatorial optimization\nMultimodal document understanding etc.\nYou will collaborate with researchers to implement these heterogeneous workloads in a scalable production platform in the cloud. At the same time, you will design and develop infrastructure for dataset export, model training, and evaluation to allow Research to move fast.\nYou will work in a small, senior team of engineers - the group that built Rossum's production inference pipeline from scratch - with direct access to Product and the AI Research team. Ideas that work do not sit on paper; they roll into systems used at scale.\n","hostedUrl":"https://jobs.lever.co/coupa/237c9900-ec25-4b6d-bfcb-20923cb56448","applyUrl":"https://jobs.lever.co/coupa/237c9900-ec25-4b6d-bfcb-20923cb56448/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n\n
Manage Regional In-Person Events: Own end-to-end event logistics for CVM-led user groups, including venue/catering sourcing, quote negotiation, landing page creation, and budget management.\n
Recruit & Enable Chapter Leads: Identify, recruit, and support customer volunteer Chapter Leads. Equip them with conversation kits and event templates to sustain consistent quarterly chapter momentum.\n
Produce Virtual Sessions & Webinar Support: Oversee production for CVM-led virtual events. Manage platform setup, dry runs, speaker prep, and resource publishing to central repositories. Cross-train on product-led webinars to provide production coverage as needed.\n
Execute Member & Event Communications: Draft pre- and post-event attendee messaging, survey sends, and event follow-ups in alignment with global brand guidelines.\n
Drive Reporting, Platform Governance & Promotion: Build event pages, track member registrations, manage event pipelines, synthesize survey data into executive readouts, and support overall program promotion to drive engagement.\n
Manage Financials & Procurement: Handle PO creation, Virtual Credit Cards (VCCs), invoice processing, and receipt reconciliation while tracking contract cancellation and headcount deadlines.\n\n
\n
\n\n
3+ years of B2B operational experience in customer community events, user groups, field marketing, or customer success enablement (SaaS required).\nBachelor's degree or equivalent practical experience in Marketing, Communications, Hospitality, or Business.\nProven track record executing regional customer events across concurrent timelines with strong contract literacy and transparent project logging.\nGenuine enthusiasm for peer community as a primary lever for product adoption and customer relationships.\nAdaptability and comfort refining program processes as the community scales.\nStrong written skills and interpersonal judgment to communicate credibly with customer executives, CVM leaders, and volunteer community hosts.\n\n"}],"text":"Sr Community Experience Specialist (Product Marketing Events)- 11871","country":"CO","workplaceType":"hybrid","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr Customer Value Consultant at Coupa:
\n
\nThe Customer Value Consultant works with customers who need extra support to adopt and get value from Coupa. As part of our Customer Success organization, you take on short, focused engagements with accounts that need support, helping them work through issues and build healthier adoption over time.
\n
In each engagement, you step in to assess the situation, develop a plan, drive it forward, and position the customer to sustain that progress beyond the life of the engagement. This is a hands-on role. You will work directly within the account to return it to health, including configuration within the Coupa platform where an engagement warrants it.
","id":"32085916-1935-44f7-9cb4-4742344ed785","lists":[{"text":"What You'll Do: ","content":"\n\n
Lead focused, time-bound engagements with accounts that need extra support to adopt Coupa and get full value from it.\nManage each engagement end to end, from initial diagnosis through to a clean transition:\n\nWork with the customer to define the scope, activities, and key deliverables of the engagement, and agree on what success looks like from the outset.\nDiagnose adoption barriers in direct partnership with customers, pinpointing the root causes placing the account at risk.\nDevelop a recovery plan and build early momentum, applying disciplined project management to chart a clear path.\nWork directly in the Coupa platform, making configuration changes to resolve adoption barriers where a solution requires it.\nRun workshops that give customers practical technical, process, and workaround recommendations grounded in Coupa product knowledge.\nEquip the customer with a means of tracking their own progress, so momentum continues once the engagement concludes.\n\n\nPartner with internal teams including Sales, Product Management, and Marketing to drive continuous improvement in how customers succeed with Coupa.\n\n"},{"text":"What You Will Bring to Coupa: ","content":"\n\n
6 - 8 years in customer success, consulting, implementation, solution advisory, or a comparable customer-facing role at a software or SaaS company.\nHands-on experience configuring enterprise software. Coupa or similar spend-management experience is preferred.\nFull professional fluency in English, written and spoken (C1 or above).\nStrong consulting and engagement management skills, with the ability to run a structured engagement and build trust and credibility quickly.\nExcellent written, verbal, and presentation skills, including the ability to guide customers through findings and next steps.\nSharp analytical and problem-solving skills, with a track record of diagnosing issues and driving measurable outcomes.\nFamiliarity with Procurement, Procure-to-Pay, or spend management is a plus.\n\n"}],"text":"Sr Customer Value Consultant","country":"CO","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr Customer Value Consultant at Coupa:
\n
\nThe Customer Value Consultant works with customers who need extra support to adopt and get value from Coupa. As part of our Customer Success organization, you take on short, focused engagements with accounts that need support, helping them work through issues and build healthier adoption over time.
\n
In each engagement, you step in to assess the situation, develop a plan, drive it forward, and position the customer to sustain that progress beyond the life of the engagement. This is a hands-on role. You will work directly within the account to return it to health, including configuration within the Coupa platform where an engagement warrants it.
","descriptionBodyPlain":"The Impact of a Sr Customer Value Consultant at Coupa:\n \nThe Customer Value Consultant works with customers who need extra support to adopt and get value from Coupa. As part of our Customer Success organization, you take on short, focused engagements with accounts that need support, helping them work through issues and build healthier adoption over time.\n\nIn each engagement, you step in to assess the situation, develop a plan, drive it forward, and position the customer to sustain that progress beyond the life of the engagement. This is a hands-on role. You will work directly within the account to return it to health, including configuration within the Coupa platform where an engagement warrants it.\n","hostedUrl":"https://jobs.lever.co/coupa/32085916-1935-44f7-9cb4-4742344ed785","applyUrl":"https://jobs.lever.co/coupa/32085916-1935-44f7-9cb4-4742344ed785/apply"},{"additionalPlain":"Why Join Us\nGreenfield problems in a mature product: Modern ML has barely been applied to sourcing, inside a platform that already has the users, the workflows and the data.\nData nobody else has: $10 trillion of transacted spend, 10M+ buyers and suppliers, and the documents behind all of it.\nWe train our own models: Proprietary T-LLM architectures, designed and trained in-house - not a wrapper around someone else's API.\nReal ownership, short path to customers: You frame the problem, choose the method, and see it working in front of buyers - no research-to-product handoff.\nGlobal impact: Technology used every day by companies around the world.\nExperiment-driven culture: Pragmatic delivery, and quarterly recognition for standout research contributions.\nCompute and tools: Frontier LLMs on tap for your own work, and our high-end GPU and large-memory clusters to train on.\nConferences: A budget to attend the ones that matter in your field.\n33 days off: PTO, personal days, your birthday and two company wellness days. Parental leave on top.\nPrague, Karlín: Inspiring workspace and full tech setup, including a 200 m² terrace with views of Prague Castle.\n\n\nThe successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
Why Join Us
\n
\n- Greenfield problems in a mature product: Modern ML has barely been applied to sourcing, inside a platform that already has the users, the workflows and the data.
\n- Data nobody else has: $10 trillion of transacted spend, 10M+ buyers and suppliers, and the documents behind all of it.
\n- We train our own models: Proprietary T-LLM architectures, designed and trained in-house - not a wrapper around someone else's API.
\n- Real ownership, short path to customers: You frame the problem, choose the method, and see it working in front of buyers - no research-to-product handoff.
\n- Global impact: Technology used every day by companies around the world.
\n- Experiment-driven culture: Pragmatic delivery, and quarterly recognition for standout research contributions.
\n- Compute and tools: Frontier LLMs on tap for your own work, and our high-end GPU and large-memory clusters to train on.
\n- Conferences: A budget to attend the ones that matter in your field.
\n- 33 days off: PTO, personal days, your birthday and two company wellness days. Parental leave on top.
\n- Prague, Karlín: Inspiring workspace and full tech setup, including a 200 m² terrace with views of Prague Castle.
\n
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
About The Team
\n
Rossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.
\n
About the Role
\n
Sourcing is where the money is actually decided.
\n
We are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.
\n
Which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.
\n
For a researcher this is unusually open ground - not one model family, but several, on the same data:
\n
\n- Recommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.
\n- Forecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.
\n- Game theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.
\n- Combinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.
\n- Multimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.
\n
\n
Part of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.
\n
Very little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.
\n
You will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.
\n
\n\n
Own sourcing research initiatives end to end - from framing the problem on real spend data, through experiments, to a model running in production.\nBuild what does not exist yet. Most of these problems have no baseline to beat and no off-the-shelf answer - you decide what the first version looks like.\nTurn the network into a training set. Define the datasets, labels and benchmarks that make sourcing problems learnable at all: deriving supervision from historical events and their outcomes, and building evaluation the team can trust.\nDesign and run bold experiments with a hacker mindset - fast prototypes, honest baselines and offline evaluation that actually predicts online behaviour.\nBuild on our T-LLM foundations wherever documents carry the signal - RFPs, specs, quotes, contracts - reusing in-house architectures we train ourselves.\nShip with deployment in mind: inference cost, latency, robustness, and what happens when a recommendation is wrong in front of a buyer.\nWork across the company - Coupa's Sourcing product and data teams and our AI Platform team. Document decisions and make the people around you better.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n
Sourcing needs several kinds of modelling, so we are deliberately open about which one you bring.
\n\n
5+ years in applied ML, data science, ML engineering or quantitative research, with models or decision systems you took into production.\n
Strong Python and real comfort with messy, large-scale data - including SQL and the unglamorous work of making a dataset trustworthy.\n
Depth in at least one modelling discipline, curiosity about the rest. Deep learning, recommendation and ranking, forecasting and time series, optimisation and operations research, causal inference and econometrics, RL and bandits, market and mechanism design, or LLM-based systems. Sourcing touches most of these; nobody arrives holding all of them.\n
Scientific rigour. Strong experiment design, healthy scepticism about your own metrics, and real care about leakage, baselines, and evaluation that survives contact with production.\n
Ownership and curiosity. You are comfortable in a greenfield, ambiguous problem space, and you will talk to product people and procurement experts to find where the value actually is.\n
Interest in procurement, supply chains or market design is welcome but not required - we will teach the domain.\n\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
About The Team
\n
Rossum joined Coupa earlier this year. We brought the document understanding layer - our proprietary T-LLM (transactional LLM) architectures, which we design and train from scratch, and which read the world's messiest business documents in production, millions of them every week. Now we are pointing the same in-house research capability at a much bigger problem: not just reading the documents, but acting on them.
\n
About the Role
\n
Sourcing is where the money is actually decided.
\n
We are expanding our Data Capture Research team in Prague with a Senior Data Scientist to work on Sourcing.
\n
Which suppliers get invited. How the event is structured. How bids that differ in price, lead time, quality, risk and carbon get compared at all. What a fair price even is. When to award, to whom, and how to split the award across suppliers.
\n
For a researcher this is unusually open ground - not one model family, but several, on the same data:
\n
\n- Recommendation and retrieval. Supplier discovery: matching demand to the right suppliers across a 10M-node network.
\n- Forecasting and should-cost modelling. What this category, in this region, at this volume, should cost right now.
\n- Game theory and mechanism design. Auction formats, bidding behaviour, incentives, and competitive dynamics between real counterparties.
\n- Combinatorial optimisation. Award allocation under volume, capacity and multi-sourcing constraints.
\n- Multimodal document understanding. RFPs, specs, quotes and contracts carry the actual requirements - and our T-LLM foundations already give us a head start there.
\n
\n
Part of the work is choosing the right instrument for each - neural networks, gradient boosting, optimisation, bandits, mechanism design - instead of forcing one.
\n
Very little of this has been built with modern ML yet. That is the point of the role: real greenfield problems, a dataset nobody else has, and a product that ships to companies whose margins depend on getting these decisions right.
\n
You will work in a small, senior team of researchers and engineers - the group that built Rossum's production models from scratch - with direct access to Product and the AI Platform team. Ideas that work do not sit on paper; they roll into systems used at scale.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Senior Director, AI Delivery at Coupa:
\n
\n\n
The Senior Director, AI Delivery leads the engineering organization responsible for designing, building, deploying, and operating enterprise AI solutions across the company. This leader owns the end-to-end delivery lifecycle for AI initiatives, partnering closely with business stakeholders, AI Strategy, Enterprise Architecture, Data, Infrastructure, Security, and Product teams to transform business opportunities into production ready AI capabilities.
\n
The role is accountable for execution excellence, engineering quality, delivery predictability, operational stability, governance compliance, and business value realization across a portfolio of AI agents, automations, and intelligent workflows. The focus is on delivering enterprise grade AI products that are scalable, secure, measurable, and reusable.
\n
\n
AI Delivery Leadership
\n\n
Lead the enterprise AI Delivery Engineering organization.\n
Build and scale a high-performing team of AI Engineers, AI Solution Architects and AI Operations\n
Establish delivery standards, engineering practices, and operating models for AI solution development.\n
Own execution across multiple concurrent AI programs and business domains.\n\n
Enterprise AI Solution Delivery
\n
Lead delivery of enterprise AI solutions including:
\n\n
AI Agents\n
Agentic Workflows\n
AI-powered business automations\n
Conversational AI\n
Knowledge assistants\n
Retrieval-Augmented Generation (RAG) solutions\n
Multi-agent orchestration\n\n
Ensure solutions are secure, scalable, maintainable, and reusable.
\n
Engineering Excellence
\n
Establish engineering standards for:
\n\n
Prompt engineering\n
Agent development\n
Tool integration\n
MCP implementation\n
API integrations\n
AI workflow orchestration\n
Code quality\n
Reusable frameworks\n
Secure development practices\n\n
Drive adoption of reusable AI components and engineering accelerators.
\n
Delivery & Portfolio Management
\n
Own delivery execution across the AI portfolio including:
\n\n
Capacity planning\n
Prioritization\n
Roadmaps\n
Resource allocation\n
Milestone management\n
Executive reporting\n
Risk management\n
Delivery metrics\n\n
Ensure predictable execution across multiple AI initiatives.
\n
AI Operations (Run)
\n
Establish operational excellence for production AI systems by overseeing:
\n\n
Production monitoring\n
Agent health\n
Incident management\n
Performance optimization\n
Model performance\n
Prompt optimization\n
Cost optimization\n
AI observability\n\n
Drive continuous improvement after deployment.
\n
Governance & Responsible AI
\n
Create & Manage the AI Governance council, partnering with Security, and Compliance teams to ensure:
\n\n
Responsible AI practices\n
Security reviews\n
Privacy compliance\n
Human-in-the-loop controls\n
Auditability\n
Model governance\n
Risk assessments\n
Regulatory compliance\n\n
Ensure governance is embedded throughout the delivery lifecycle.
\n
Cross-functional Leadership
\n
Partner closely with:
\n\n
AI Strategy\n
Enterprise Architecture\n
Business Systems\n
Data & Analytics\n
Security\n
Business Product Owners\n
Legal\n
Procurement\n
Vendor Partners\n\n
Align technology delivery with business priorities.
\n
Financial & Vendor Management
\n
Manage delivery budgets and strategic partners by:
\n\n
Overseeing vendor performance\n
Managing delivery costs\n
Driving AI platform optimization\n
Tracking consumption and FinOps metrics\n
Measuring ROI\n
Optimizing engineering capacity\n\n
Organizational Leadership
\n
Build a world-class AI delivery organization through:
\n\n
Talent development\n
Workforce planning\n
Coaching and mentoring\n
Organizational design\n
Hiring\n
Performance management\n
Engineering culture\n
Innovation\n\n
\n\n
12–15+ years of experience leading enterprise technology organizations.\n
7+ years managing engineering or enterprise application delivery / Data insights teams.\n
Experience delivering AI, machine learning, or intelligent automation solutions at enterprise scale.\n
Deep understanding of enterprise application ecosystems including CRM, ERP, HR, Finance, and collaboration platforms.\n
Experience with LLMs, RAG architectures, agent frameworks, MCP, API integrations, orchestration frameworks, and enterprise AI platforms.\n
Experience building and leading global engineering organizations.\n
Strong executive communication and stakeholder management skills.\n
Experience managing strategic vendors and systems integrators.\n
Demonstrated success leading large transformation programs.\n\n
Preferred Experience
\n\n
Experience with Google Gemini, Vertex AI, apigee, Anthropic Claude ecosystems.\n
Experience integrating AI into enterprise platforms such as Salesforce, Netsuite, Zuora, or similar.\n
Knowledge of Responsible AI, AI governance, and enterprise security.\n
Experience implementing AI observability, AI testing, and operational monitoring frameworks.\n
Familiarity with cloud-native architectures, DevOps, CI/CD, and modern software engineering practices.\n\n
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Senior Director, AI Delivery at Coupa:
\n
\n\n
The Senior Director, AI Delivery leads the engineering organization responsible for designing, building, deploying, and operating enterprise AI solutions across the company. This leader owns the end-to-end delivery lifecycle for AI initiatives, partnering closely with business stakeholders, AI Strategy, Enterprise Architecture, Data, Infrastructure, Security, and Product teams to transform business opportunities into production ready AI capabilities.
\n
The role is accountable for execution excellence, engineering quality, delivery predictability, operational stability, governance compliance, and business value realization across a portfolio of AI agents, automations, and intelligent workflows. The focus is on delivering enterprise grade AI products that are scalable, secure, measurable, and reusable.
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr Manager, Solution Advisory at Coupa:
\nAs a Senior Manager, Solution Advisory, you will drive regional revenue growth and elevate team performance by leading a high-impact pre-sales team. Partnering closely with sales leadership, you will strategically assign resources, mentor top talent, and model technical excellence during key sales opportunities. Leveraging Coupa’s community-generated AI and total spend management platform—backed by trillions in global spend data—you will empower your team to demonstrate architectural integration and value to prospective clients. Beyond pipeline development and deal execution, you will foster a collaborative, high-energy culture, scaling best practices to ensure Coupa remains an exceptional place to work while directly impacting operating margins for businesses worldwide.
","id":"00b7555f-eec8-458a-9a49-aa8419cb69be","lists":[{"text":"What You’ll Do ","content":"\n\n
Maximize Solution Advisor performance and regional revenue attainment, pipeline development and customer success through active leadership.\nCoordinate the assignment, calendaring and prioritization of SA resources across their assigned region.\nStrategize with regional sales leadership to maintain alignment between regional SA activities and sales leadership priorities.\nAssist SA management with recruiting, training, developing and retaining top caliber talent.\nProvide role model technical and functional expertise during the sales process for key regional sales opportunities.\nIn an individual contributor capacity as well as in coach/mentor role, demonstrate how Coupa’s BSM can meet and exceed the business needs of our prospects.\nIn an individual contributor capacity as well as in coach/mentor role, provide strong technical understanding of our product with the ability to discuss and demonstrate architecture and integration.\nFacilitate the sharing of knowledge and scaling of best practices across the broader organization.\nFacilitate a positive team attitude, outlook and work ethic that helps ensure Coupa continues to be a fantastic place to work.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n\n
Minimum 5 years experience in a pre-sales role with a track record of success.\nStrong written and verbal communication skills.\nAbility to facilitate a strong team dynamic and work well with others.\nMust be able to work in a fast paced and passionate environment.\nBachelor Degree required, with MBA or similar considered a plus.\n\n"}],"salaryRange":{"min":109000,"max":123667,"currency":"GBP","interval":"per-year-salary"},"salaryDescription":"\n
OTE range GBP 155,000-176,333 with a mix of 70/30
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr Manager, Solution Advisory at Coupa:
\nAs a Senior Manager, Solution Advisory, you will drive regional revenue growth and elevate team performance by leading a high-impact pre-sales team. Partnering closely with sales leadership, you will strategically assign resources, mentor top talent, and model technical excellence during key sales opportunities. Leveraging Coupa’s community-generated AI and total spend management platform—backed by trillions in global spend data—you will empower your team to demonstrate architectural integration and value to prospective clients. Beyond pipeline development and deal execution, you will foster a collaborative, high-energy culture, scaling best practices to ensure Coupa remains an exceptional place to work while directly impacting operating margins for businesses worldwide.
","descriptionBodyPlain":"The Impact of a Sr Manager, Solution Advisory at Coupa: \nAs a Senior Manager, Solution Advisory, you will drive regional revenue growth and elevate team performance by leading a high-impact pre-sales team. Partnering closely with sales leadership, you will strategically assign resources, mentor top talent, and model technical excellence during key sales opportunities. Leveraging Coupa’s community-generated AI and total spend management platform—backed by trillions in global spend data—you will empower your team to demonstrate architectural integration and value to prospective clients. Beyond pipeline development and deal execution, you will foster a collaborative, high-energy culture, scaling best practices to ensure Coupa remains an exceptional place to work while directly impacting operating margins for businesses worldwide.\n","hostedUrl":"https://jobs.lever.co/coupa/00b7555f-eec8-458a-9a49-aa8419cb69be","applyUrl":"https://jobs.lever.co/coupa/00b7555f-eec8-458a-9a49-aa8419cb69be/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n\n
Lead the Expenses teams product design and requirements across complex, cross-functional initiatives, partnering closely with Engineering, UX, Platform, and Success teams to align on scope, dependencies, and delivery approach.\nBuild and maintain reporting and dashboards that give internal teams (Product, Growth, Leadership) clear visibility into product adoption, usage, and customer health.\nAct as a go-to subject matter expert for customer escalations, partnering with Support, Services, and Engineering to diagnose issues and drive them to resolution.\nTranslate customer feedback and usage data into clear product requirements and prioritization recommendations.\nConduct competitive market analysis and continually assess the product's competitive position domestically and internationally.\nSupport and help scale internal and external enablement (webinars, documentation, training) so Support, Services, and Customer Success teams can operate more self-sufficiently.\nRepresent the product in customer-facing settings, including advisory boards, escalation calls, and adoption reviews.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\n7+ years of product management experience, ideally in B2B SaaS, fintech, or payments with a proven track record of building buyer-facing products and consumer-grade UX \nDemonstrated ability to lead cross-functional initiatives from ambiguous requirements through to delivery, coordinating effectively across Engineering, UX, and business stakeholders.\nStrong analytical skills, with hands-on experience building or using dashboards/reporting tools (e.g., Metabase, Looker, Tableau) to drive product and business decisions.\nA track record of resolving complex customer issues and turning escalations into durable product or process improvements.\nExcellent written and verbal communication skills, with the ability to influence and align stakeholders at all levels.\nA collaborative, \"roll up your sleeves\" mindset paired with sound judgment on when to lead and when to support.\nComfort operating with incomplete information and adapting quickly as priorities shift.\n\nPreferred Skills:
\n\nExperience in Expense Management, Corporate Cards, or related Finance/Procurement domains.\nFamiliarity with SQL and comfort querying data directly to answer product questions.\nExperience working with or presenting to customer advisory boards or executive audiences.\nKnowledge of ERP systems such as SAP, Oracle, NetSuite, or PeopleSoft.\nBA/BS technical degree preferred; MBA is a plus, or equivalent work experience.\n\nThis role is fully remote within the US
"}],"salaryRange":{"min":125000,"max":174333,"currency":"USD","interval":"per-year-salary"},"text":"Sr Product Manager - Buyer-Facing- 11826","country":"US","workplaceType":"remote","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr Solution Advisor, I&O at Coupa:
","id":"bc3bcdad-d730-4a0b-a447-deac512c8345","lists":[{"text":"What You'll Do: ","content":"\n\n
Providing functional product expertise during the pre-sales process, with primary focus on demonstrating Coupa’s Intake and Orchestration offerings\nProviding subject matter expertise around Intake and Orchestration best practices that provide valuable guidance to prospects (and Coupa’s sales team).\nAssisting solutions consultants as they prepare for demonstrations and/or providing SME support during prospect meetings when necessary.\nTraining and enablement lead for the solutions consulting team in terms of intake and orchestration product and domain knowledge.\nCollaborating with Coupa’s Product Management team with regards to future product direction for Intake and Orchestration, based on innovation and prospect requirements.\nWorking with Coupa’s demo support team to provide rich and up to date content in our demo environments. \nCollaborating with various internal departments such as Product Marketing and Proposal Management as a SME for Intake and Orchestration market positioning, webinars and collateral.\n\n"},{"text":"What You Will Bring to Coupa: ","content":"\n\n
5+ years of experience in applications presales roles, especially in a SaaS environment.\nSubject matter expertise in Intake and Orchestration business challenges and solutions\nKnowledge of business spend management challenges and solutions (Procurement, Sourcing, Analytics, Contract Management, Travel & Expense Management).\nAbility to both excel as an individual contributor in a pre-sales role, but also train and mentor others to increase their knowledge and expertise.\nStrong written and verbal communication skills.\nMust be able to work in a fast paced and passionate environment.\nTravel up to 50%, domestic travel.\nBachelor’s Degree required\n\n"}],"salaryRange":{"min":163000,"max":184333,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
On-Target Earnings (OTE): $233,000 - $263,667 with a pay mix of 70/30
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
\n
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr Solution Advisor, I&O at Coupa:
","descriptionBodyPlain":"The Impact of a Sr Solution Advisor, I&O at Coupa:\n","hostedUrl":"https://jobs.lever.co/coupa/bc3bcdad-d730-4a0b-a447-deac512c8345","applyUrl":"https://jobs.lever.co/coupa/bc3bcdad-d730-4a0b-a447-deac512c8345/apply"},{"additionalPlain":"The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\n \nAt Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:\n \nGlobal Well-Being Perks (For All Employees Globally)\nGlobal Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .\nBirthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .\nVolunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .\nEmployee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .\nBusiness Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .\nReferral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .\nPlease note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.\n \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. \n \nPlease be advised that inquiries or resumes from recruiters will not be accepted.\n \nBy submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.\n","additional":"\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Senior Collections Associate at Coupa:
\n
The Senior Collections Associate will manage a portfolio of accounts across our global customer base, driving timely collection of outstanding receivables while maintaining strong, professional customer relationships. This is a senior individual-contributor role suited to a collections professional with a proven track record in SaaS, FMCG, or financial services environments, and prior exposure to senior sales management engagement.
\n
\n\n
Own and manage a portfolio of high-value, complex customer accounts, driving end-to-end collections activity.\nProactively engage customers via phone, email, and video calls to resolve overdue balances and disputes.\nPartner cross-functionally with Sales, Customer Success, Legal, and Deal Desk to resolve billing and contractual issues impacting collections.\nEscalate and manage senior-level conversations with sales leadership and customer stakeholders on high-risk or high-value accounts.\nMaintain accurate collections forecasts, aging reports, and cash application records.\nIdentify process improvements to reduce Days Sales Outstanding (DSO) and bad debt exposure.\nUtilize Oracle and Tesorio (or comparable platforms) to manage workflows, track account status, and report on portfolio health.\nSupport month-end and quarter-end close processes related to accounts receivable.\n\n"},{"text":"What You Will Bring to Coupa ","content":"\nMinimum 5 years of collections experience, ideally within SaaS, FMCG, or Financial Services industries.\nDemonstrated history of engaging at a senior sales management level to resolve account issues.\nStrong verbal and written communication skills, with the ability to negotiate confidently and professionally.\nProven ability to manage a complex, high-value portfolio independently.\nDetail-oriented with strong organizational and time-management skills.\nHands-on experience with Salesforce, NetSuite, or Zuora (or equivalent enterprise CRM/ERP/Billing platforms) is highly valuable. \n"}],"text":"Sr. Collections Associate - 11905","country":"CO","workplaceType":"hybrid","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
\n
The Impact of a Senior Collections Associate at Coupa:
\n
The Senior Collections Associate will manage a portfolio of accounts across our global customer base, driving timely collection of outstanding receivables while maintaining strong, professional customer relationships. This is a senior individual-contributor role suited to a collections professional with a proven track record in SaaS, FMCG, or financial services environments, and prior exposure to senior sales management engagement.
\n
\n
What Success Looks Like
\n
\n- \n
Within 3 Months: You’ll have a deep understanding of our product and own the design for your first custom integrations. You'll gain a deep understanding of our synergy with Coupa Software and our shared roadmap.
\n \n- \n
Within 6 Months: You’ll be identifying strategic architectural improvements that ensure seamless adoption across diverse client environments.
\n \n- \n
Within 12 Months: You will be a key influencer in making our platform indispensable for clients worldwide through perfectly tailored solutions.
\n \n
\n
\n
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
\n
\n
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
\n
\n
Global Well-Being Perks (For All Employees Globally)
\n
\n- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
\n- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
\n- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
\n- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
\n- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
\n- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
\n
\n
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
\n
\nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
\n
\nPlease be advised that inquiries or resumes from recruiters will not be accepted.
\n
\nBy submitting your application, you acknowledge that you have read
Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Senior Solution Architect at Coupa:
\n\n
Seamless product adoption is the core of the value we provide. In this role, you would be responsible for deeply understanding customer needs and tailoring customized solutions. This often means developing custom services and integrations to connect Rossum with various global customer systems.
\n
You will be a critical contributor to our integration efforts, helping customers transform their workflows through intelligent automation. You will:
\nKey responsibilities include:
\n\n\nTranslate complex requirements into clear, actionable technical backlogs for our development teams.
\n\n\nArchitect optimal designs for custom services and integrations that ensure seamless product adoption.
\n\n\nContextualize technical decisions by their business impact, ensuring we solve the right problems for our clients.
\n\n\nIdentify security risks and ensure all designs adhere to best security practices throughout the delivery process.
\n\n\nPartner across departments and with external stakeholders to ensure alignment on solutions and their impact.
\n\n"},{"text":"What You Will Bring to Coupa: ","content":"Our team is full of \"geeks and hackers\" who love engineering beautiful systems. We’re looking for:
\n\n\nAn ex-programmer mindset: You likely want to grow in solving high-level design problems rather than low-level engineering tasks.
\n\n\nA puzzle solver: You love connecting the dots and can communicate your designs so clearly that developers can follow through effectively.
\n\n\nA curious communicator: You excel at asking the right questions to reveal the true source of customer pain points.
\n\n\nUX-sensitive: You always consider how your design decisions will affect the end-user.
\n\n\nFamiliar with our stack: While you don't need to be a master of all, familiarity with Python, REST APIs, Flask/Django, PostgreSQL, or Kubernetes is a huge plus.
\n\n"}],"text":"Sr. Solution Architect","country":"CZ","workplaceType":"hybrid","opening":"Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
\n
\nWhy join Coupa?
\n\n- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
\n- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
\n- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
\n
\nLearn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Senior Solution Architect at Coupa:
\n\n
Seamless product adoption is the core of the value we provide. In this role, you would be responsible for deeply understanding customer needs and tailoring customized solutions. This often means developing custom services and integrations to connect Rossum with various global customer systems.
\n