[{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
","categories":{"commitment":"Full-time","department":"Sales","location":"Singapore","team":"All Sales Roles","allLocations":["Singapore"]},"createdAt":1776920487496,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the job\nAs an Enterprise Account Executive, Indonesia based in Singapore, you'll join our established APJ sales team to continue accelerating growth in the Indonesia region. You'll drive new business sales and collaborate with our APAC teams including our Sales Development Representatives, Solutions Engineers, Customer Success Managers, Partners and Marketing. \n","description":"
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

About the job
\n
As an Account Executive, based in Singapore, you'll join our established APJ sales team to continue accelerating growth in the SEA region. You'll drive new business sales and collaborate with our APAC teams including our Sales Development Representatives, Solutions Engineers, Customer Success Managers, Partners and Marketing.
","id":"8389520c-1d05-4be6-ba42-2ecfff7cb6c4","lists":[{"text":"What you'll do:","content":"\n
  • Lead the full sales cycle from prospecting to closing and drive new business sales. 
    • \n
  • Establish and navigate relationships with senior executives and decision-makers
    • \n
  • Prospect into Ecommerce, Marketing, Product, Analytics and Tech teams. 
    • \n
  • Cultivate new relationships for Contentsquare through your own outbound efforts and with the help of our SDR team
    • \n
  • Collaborate with our Singapore and APJ teams across Sales Development, Solutions Consulting, Marketing, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers
    • \n"},{"text":"What you'll need to succeed:","content":"\n
  • Extensive experience as a sales hunter (new logo / new revenue acquisition) with relevant SaaS experience
    • \n
  • Possess aptitude to learn quickly and establish credibility.
    • \n
  • High EQ and self-aware
    • \n
  • Strong desire to be successful; driven, competitive, passionate. 
    • \n
  • Ability to articulate the business value of complex technology
    • \n
  • The ability to develop senior level relationships quickly and effectively
    • \n
  • Experience presenting to senior managers and the C-suite at leading companies
    • \n"},{"text":"What makes you stand out:","content":"\n
  • Sales methodology training; MEDDICC, SPIN, Challenger, Command of the Message
    • \n
  • Passionate about a career in martech & analytics
    • \n"}],"text":"Account Executive","country":"SG","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    About the job
    \n
    As an Account Executive, based in Singapore, you'll join our established APJ sales team to continue accelerating growth in the SEA region. You'll drive new business sales and collaborate with our APAC teams including our Sales Development Representatives, Solutions Engineers, Customer Success Managers, Partners and Marketing.
    ","descriptionBodyPlain":"About the job\nAs an Enterprise Account Executive, Indonesia based in Singapore, you'll join our established APJ sales team to continue accelerating growth in the Indonesia region. You'll drive new business sales and collaborate with our APAC teams including our Sales Development Representatives, Solutions Engineers, Customer Success Managers, Partners and Marketing. \n","hostedUrl":"https://jobs.lever.co/contentsquare/8389520c-1d05-4be6-ba42-2ecfff7cb6c4","applyUrl":"https://jobs.lever.co/contentsquare/8389520c-1d05-4be6-ba42-2ecfff7cb6c4/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Customer Success","location":"Barcelona","team":"SERVICES OPERATIONS","allLocations":["Barcelona"]},"createdAt":1775820549435,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the role:\nAre you passionate about Customer Success excellence, data-driven retention strategies, and making global CS teams more efficient? If so, we are looking for a CSM Operations Lead to join us.\nIn this role, you will be a key pillar of our Revenue Operations team, acting as a strategic Business Partner to our global CS leadership. You will own the operational health of our customer base and drive continuous process improvement to protect and grow our recurring revenue. You will partner closely with both Senior GTM Ops, Customer Success management and internal system stakeholders to keep our post-sales engine running at its best.\nWhat You’ll Do:\nStrategic Support: Act as the primary Business Partner for VP, Customer Success EMEA & VP, Customer Success Americas, supporting CSM regional directors and 1st line managers worldwide.\nData & Insights: Lead Retention Forecasting, CSM Data Operations, and provide deep-dive Churn & Downsell Analysis.\nReporting & Analysis: Manage all Reporting Requirements and perform Ad Hoc analysis to drive executive decision-making.\nLifecycle Management: Own Accounts Allocation, Handover tracking, and the monitoring of all CSM KPIs.\nPerformance & Incentives: Manage Quotas, Commission Inquiries, and Exceptions, ensuring accuracy in CSM compensation.\nOperational Rhythm: Drive the leadership drumbeat by managing Meeting Agendas & Notes, as well as the preparation and resourcing for QBRs, All Hands, and Off-sites.\nSystems & Communication: Liaise with the ISD (Internal Systems & Data) team to validate Tool Requirements, oversee Internal Communication, and ensure system workflows align with CS operational needs.\nWhat We’re Looking For:\nTechnical Proficiency: Advanced experience with Salesforce (reporting, dashboards, and data architecture) and Gainsight (Success Plans, Playbooks, and Health Scoring).\nExperience: 3–5 years of experience in Revenue Operations, Sales Operations, or a dedicated CSM Operations role within a SaaS environment.\nAnalytical Rigor: Exceptional attention to detail with a GTM business approach to data; you don’t just flag risks, you solve them at scale.\nCommunication: Strong written and verbal English communication skills, with the ability to translate complex data into actionable insights for regional directors.\nProject Management: Proven ability to work cross-functionally and manage competing priorities—such as commission cycles and strategic planning—in a fast-paced environment.\nProactive Mindset: You are a self-starter who proactively identifies friction in the customer lifecycle and proposes scalable solutions.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About the role:

    \n

    Are you passionate about Customer Success excellence, data-driven retention strategies, and making global CS teams more efficient? If so, we are looking for a CSM Operations Lead to join us.

    \n

    In this role, you will be a key pillar of our Revenue Operations team, acting as a strategic Business Partner to our global CS leadership. You will own the operational health of our customer base and drive continuous process improvement to protect and grow our recurring revenue. You will partner closely with both Senior GTM Ops, Customer Success management and internal system stakeholders to keep our post-sales engine running at its best.

    \n

    What You’ll Do:

    \n\n

    What We’re Looking For:

    \n","id":"2d6bf655-b33c-45c4-80c1-b8c13c4e8fae","lists":[],"text":"Customer Success Operations & Strategy","country":"ES","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"

    About the role:

    \n

    Are you passionate about Customer Success excellence, data-driven retention strategies, and making global CS teams more efficient? If so, we are looking for a CSM Operations Lead to join us.

    \n

    In this role, you will be a key pillar of our Revenue Operations team, acting as a strategic Business Partner to our global CS leadership. You will own the operational health of our customer base and drive continuous process improvement to protect and grow our recurring revenue. You will partner closely with both Senior GTM Ops, Customer Success management and internal system stakeholders to keep our post-sales engine running at its best.

    \n

    What You’ll Do:

    \n\n

    What We’re Looking For:

    \n","descriptionBodyPlain":"About the role:\nAre you passionate about Customer Success excellence, data-driven retention strategies, and making global CS teams more efficient? If so, we are looking for a CSM Operations Lead to join us.\nIn this role, you will be a key pillar of our Revenue Operations team, acting as a strategic Business Partner to our global CS leadership. You will own the operational health of our customer base and drive continuous process improvement to protect and grow our recurring revenue. You will partner closely with both Senior GTM Ops, Customer Success management and internal system stakeholders to keep our post-sales engine running at its best.\nWhat You’ll Do:\nStrategic Support: Act as the primary Business Partner for VP, Customer Success EMEA & VP, Customer Success Americas, supporting CSM regional directors and 1st line managers worldwide.\nData & Insights: Lead Retention Forecasting, CSM Data Operations, and provide deep-dive Churn & Downsell Analysis.\nReporting & Analysis: Manage all Reporting Requirements and perform Ad Hoc analysis to drive executive decision-making.\nLifecycle Management: Own Accounts Allocation, Handover tracking, and the monitoring of all CSM KPIs.\nPerformance & Incentives: Manage Quotas, Commission Inquiries, and Exceptions, ensuring accuracy in CSM compensation.\nOperational Rhythm: Drive the leadership drumbeat by managing Meeting Agendas & Notes, as well as the preparation and resourcing for QBRs, All Hands, and Off-sites.\nSystems & Communication: Liaise with the ISD (Internal Systems & Data) team to validate Tool Requirements, oversee Internal Communication, and ensure system workflows align with CS operational needs.\nWhat We’re Looking For:\nTechnical Proficiency: Advanced experience with Salesforce (reporting, dashboards, and data architecture) and Gainsight (Success Plans, Playbooks, and Health Scoring).\nExperience: 3–5 years of experience in Revenue Operations, Sales Operations, or a dedicated CSM Operations role within a SaaS environment.\nAnalytical Rigor: Exceptional attention to detail with a GTM business approach to data; you don’t just flag risks, you solve them at scale.\nCommunication: Strong written and verbal English communication skills, with the ability to translate complex data into actionable insights for regional directors.\nProject Management: Proven ability to work cross-functionally and manage competing priorities—such as commission cycles and strategic planning—in a fast-paced environment.\nProactive Mindset: You are a self-starter who proactively identifies friction in the customer lifecycle and proposes scalable solutions.\n","hostedUrl":"https://jobs.lever.co/contentsquare/2d6bf655-b33c-45c4-80c1-b8c13c4e8fae","applyUrl":"https://jobs.lever.co/contentsquare/2d6bf655-b33c-45c4-80c1-b8c13c4e8fae/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Customer Success","location":"London","team":"SERVICES OPERATIONS","allLocations":["London"]},"createdAt":1775662101353,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the role:\nAre you passionate about Customer Success excellence, data-driven retention strategies, and making global CS teams more efficient? If so, we are looking for a CSM Operations Lead to join us.\nIn this role, you will be a key pillar of our Revenue Operations team, acting as a strategic Business Partner to our global CS leadership. You will own the operational health of our customer base and drive continuous process improvement to protect and grow our recurring revenue. You will partner closely with both Senior GTM Ops, Customer Success management and internal system stakeholders to keep our post-sales engine running at its best.\nWhat You’ll Do:\nStrategic Support: Act as the primary Business Partner for VP, Customer Success EMEA & VP, Customer Success Americas, supporting CSM regional directors and 1st line managers worldwide.\nData & Insights: Lead Retention Forecasting, CSM Data Operations, and provide deep-dive Churn & Downsell Analysis.\nReporting & Analysis: Manage all Reporting Requirements and perform Ad Hoc analysis to drive executive decision-making.\nLifecycle Management: Own Accounts Allocation, Handover tracking, and the monitoring of all CSM KPIs.\nPerformance & Incentives: Manage Quotas, Commission Inquiries, and Exceptions, ensuring accuracy in CSM compensation.\nOperational Rhythm: Drive the leadership drumbeat by managing Meeting Agendas & Notes, as well as the preparation and resourcing for QBRs, All Hands, and Off-sites.\nSystems & Communication: Liaise with the ISD (Internal Systems & Data) team to validate Tool Requirements, oversee Internal Communication, and ensure system workflows align with CS operational needs.\nWhat We’re Looking For:\nTechnical Proficiency: Advanced experience with Salesforce (reporting, dashboards, and data architecture) and Gainsight (Success Plans, Playbooks, and Health Scoring).\nExperience: 3–5 years of experience in Revenue Operations, Sales Operations, or a dedicated CSM Operations role within a SaaS environment.\nAnalytical Rigor: Exceptional attention to detail with a GTM business approach to data; you don’t just flag risks, you solve them at scale.\nCommunication: Strong written and verbal English communication skills, with the ability to translate complex data into actionable insights for regional directors.\nProject Management: Proven ability to work cross-functionally and manage competing priorities—such as commission cycles and strategic planning—in a fast-paced environment.\nProactive Mindset: You are a self-starter who proactively identifies friction in the customer lifecycle and proposes scalable solutions.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About the role:

    \n

    Are you passionate about Customer Success excellence, data-driven retention strategies, and making global CS teams more efficient? If so, we are looking for a CSM Operations Lead to join us.

    \n

    In this role, you will be a key pillar of our Revenue Operations team, acting as a strategic Business Partner to our global CS leadership. You will own the operational health of our customer base and drive continuous process improvement to protect and grow our recurring revenue. You will partner closely with both Senior GTM Ops, Customer Success management and internal system stakeholders to keep our post-sales engine running at its best.

    \n

    What You’ll Do:

    \n\n

    What We’re Looking For:

    \n","id":"aeaca87b-8114-4e24-9a79-979f5deca6b4","lists":[],"text":"Customer Success Operations & Strategy","country":"GB","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"

    About the role:

    \n

    Are you passionate about Customer Success excellence, data-driven retention strategies, and making global CS teams more efficient? If so, we are looking for a CSM Operations Lead to join us.

    \n

    In this role, you will be a key pillar of our Revenue Operations team, acting as a strategic Business Partner to our global CS leadership. You will own the operational health of our customer base and drive continuous process improvement to protect and grow our recurring revenue. You will partner closely with both Senior GTM Ops, Customer Success management and internal system stakeholders to keep our post-sales engine running at its best.

    \n

    What You’ll Do:

    \n\n

    What We’re Looking For:

    \n","descriptionBodyPlain":"About the role:\nAre you passionate about Customer Success excellence, data-driven retention strategies, and making global CS teams more efficient? If so, we are looking for a CSM Operations Lead to join us.\nIn this role, you will be a key pillar of our Revenue Operations team, acting as a strategic Business Partner to our global CS leadership. You will own the operational health of our customer base and drive continuous process improvement to protect and grow our recurring revenue. You will partner closely with both Senior GTM Ops, Customer Success management and internal system stakeholders to keep our post-sales engine running at its best.\nWhat You’ll Do:\nStrategic Support: Act as the primary Business Partner for VP, Customer Success EMEA & VP, Customer Success Americas, supporting CSM regional directors and 1st line managers worldwide.\nData & Insights: Lead Retention Forecasting, CSM Data Operations, and provide deep-dive Churn & Downsell Analysis.\nReporting & Analysis: Manage all Reporting Requirements and perform Ad Hoc analysis to drive executive decision-making.\nLifecycle Management: Own Accounts Allocation, Handover tracking, and the monitoring of all CSM KPIs.\nPerformance & Incentives: Manage Quotas, Commission Inquiries, and Exceptions, ensuring accuracy in CSM compensation.\nOperational Rhythm: Drive the leadership drumbeat by managing Meeting Agendas & Notes, as well as the preparation and resourcing for QBRs, All Hands, and Off-sites.\nSystems & Communication: Liaise with the ISD (Internal Systems & Data) team to validate Tool Requirements, oversee Internal Communication, and ensure system workflows align with CS operational needs.\nWhat We’re Looking For:\nTechnical Proficiency: Advanced experience with Salesforce (reporting, dashboards, and data architecture) and Gainsight (Success Plans, Playbooks, and Health Scoring).\nExperience: 3–5 years of experience in Revenue Operations, Sales Operations, or a dedicated CSM Operations role within a SaaS environment.\nAnalytical Rigor: Exceptional attention to detail with a GTM business approach to data; you don’t just flag risks, you solve them at scale.\nCommunication: Strong written and verbal English communication skills, with the ability to translate complex data into actionable insights for regional directors.\nProject Management: Proven ability to work cross-functionally and manage competing priorities—such as commission cycles and strategic planning—in a fast-paced environment.\nProactive Mindset: You are a self-starter who proactively identifies friction in the customer lifecycle and proposes scalable solutions.\n","hostedUrl":"https://jobs.lever.co/contentsquare/aeaca87b-8114-4e24-9a79-979f5deca6b4","applyUrl":"https://jobs.lever.co/contentsquare/aeaca87b-8114-4e24-9a79-979f5deca6b4/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nWon BuiltIn Best Places To Work 2026!\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Won BuiltIn Best Places To Work 2026!

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Customer Success","location":"Los Angeles, California","team":"Customer Support","allLocations":["Los Angeles, California","Phoenix, Arizona"]},"createdAt":1780070573784,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the Role:\nContentsquare’s world-class support team is a major reason why companies choose us as the source of truth for all their customer data and why our customers love us so much! We’re looking for a Customer Support Engineer to join our global team and support enterprise clients across both Heap and Contentsquare.\n\nOur customers use Contentsquare to make important business decisions, and you'll be on the front line helping them by answering their tickets, debugging complex technical issues, occasional phone support and devising strategies to help them get the most out of our product. You’ll work closely with our Product, Engineering, Sales, and Customer Success teams to solve problems, advocate for our users, and continuously improve the support experience.\n\nThis position offers a great opportunity for an individual to grow their career within the growing customer support team in the USA. If you’re excited by the idea of being part of a rapidly growing web/app analytics company where you can grow your technical skills, we want to meet you.\n \n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    \n

    About the Role:
    Contentsquare’s world-class support team is a major reason why companies choose us as the source of truth for all their customer data and why our customers love us so much! We’re looking for a Customer Support Engineer to join our global team and support enterprise clients across both Heap and Contentsquare.

    Our customers use Contentsquare to make important business decisions, and you'll be on the front line helping them by answering their tickets, debugging complex technical issues, occasional phone support and devising strategies to help them get the most out of our product. You’ll work closely with our Product, Engineering, Sales, and Customer Success teams to solve problems, advocate for our users, and continuously improve the support experience.

    This position offers a great opportunity for an individual to grow their career within the growing customer support team in the USA. If you’re excited by the idea of being part of a rapidly growing web/app analytics company where you can grow your technical skills, we want to meet you.

    \n

     

    \n
    ","id":"934cb7d3-71da-47ed-ac13-c622f6597222","lists":[{"text":"What you will do","content":"
    \n

    - Ability to work from 9 AM to 6 pm West Coast time, with flexibility for a +/- 1-hour adjustment as needed, ensuring seamless support for the USA/EMEA market.
    - Providing help with diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve specific product related issues while maximizing customer satisfaction
    - Responding to, resolving, and documenting all incoming cases reported by customers, account managers, customer success managers, and sales engineers via telephone, web, and other support channels as required
    - Collaborate cross-functionally with Product, Engineering, and Customer Success to drive client satisfaction and product improvement
    - Communicate technical concepts clearly. You will convey sound data principles to a wide-range of audiences: product managers, marketers, data scientists, engineers and C-level executives.
    - Managing customer and internal stakeholders’ expectations around resolutions and timelines
    - Ensuring Support Service Level Agreements (SLAs) are managed and met
    - Flexibility in participating in a rotational on-call schedule during extended shifts (weekdays) and weekends and retail holidays as needed.
    - Own and resolve complex technical issues involving data collection, implementation, session replay, masking logic, APIs, and third-party integrations.
    - Able to travel up to 10%
    - Most importantly, you’re an empathetic person who is comfortable with ambiguity and is an incredibly fast learner. As a strategic advisor for our customers, you’ll face novel situations and provide expertise every day

    \n

     

    \n
    "},{"text":"What you will need to succeed ","content":"
    \n

    - Full professional proficiency in English, and French is a plus.
    - 2+ years experience in providing customer facing support to Enterprise Accounts
    - You have experience with JavaScript, HTML5, CSS, and APIs
    - Proficient with SQL and debugging tools such as Chrome DevTools; familiarity with cloud services (AWS), logs, and monitoring tools (e.g., Datadog, Grafana) is a plus
    - Proven experience supporting enterprise clients in a fast-paced, data-centric environment
    - Strong desire to teach new customers about the platform
    - Ability to break down complex technical topics for diverse audiences (product managers, developers, marketers, execs)
    - Outstanding written communication skills — clear, concise, and human. A proactive mindset and strong ownership — you don’t wait to be asked, you lean in.
    - Experienced in working in a Web, SaaS and SDKs environment a plus!
    - Experience in JIRA, and Zendesk is a plus!
    - This role is ideal for someone who loves solving tough problems, partnering with world-class teams, and being a force multiplier for both customers and colleagues

    \n

     

    \n
    "},{"text":"Bonus Points For:","content":"

    - Familiarity with the digital analytics ecosystem or tag management systems.

    \n

    - Prior experience with Heap, Contentsquare, or similar behavioral analytics platforms.

    \n

    - Experience working with support platforms like Zendesk, JIRA, and internal debugging tools.

    \n

    - Understanding of session replay, masking logic, SDK, or custom event instrumentation.

    "}],"salaryRange":{"currency":"USD","interval":"per-year-salary","min":70000,"max":80000},"salaryDescription":"
    \n
    For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
    \n
     
    \n
    Please note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits.
    \n
    ","salaryDescriptionPlain":"For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\n \nPlease note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits.\n","text":"Customer Support Engineer","country":"US","workplaceType":"remote","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    \n

    About the Role:
    Contentsquare’s world-class support team is a major reason why companies choose us as the source of truth for all their customer data and why our customers love us so much! We’re looking for a Customer Support Engineer to join our global team and support enterprise clients across both Heap and Contentsquare.

    Our customers use Contentsquare to make important business decisions, and you'll be on the front line helping them by answering their tickets, debugging complex technical issues, occasional phone support and devising strategies to help them get the most out of our product. You’ll work closely with our Product, Engineering, Sales, and Customer Success teams to solve problems, advocate for our users, and continuously improve the support experience.

    This position offers a great opportunity for an individual to grow their career within the growing customer support team in the USA. If you’re excited by the idea of being part of a rapidly growing web/app analytics company where you can grow your technical skills, we want to meet you.

    \n

     

    \n
    ","descriptionBodyPlain":"About the Role:\nContentsquare’s world-class support team is a major reason why companies choose us as the source of truth for all their customer data and why our customers love us so much! We’re looking for a Customer Support Engineer to join our global team and support enterprise clients across both Heap and Contentsquare.\n\nOur customers use Contentsquare to make important business decisions, and you'll be on the front line helping them by answering their tickets, debugging complex technical issues, occasional phone support and devising strategies to help them get the most out of our product. You’ll work closely with our Product, Engineering, Sales, and Customer Success teams to solve problems, advocate for our users, and continuously improve the support experience.\n\nThis position offers a great opportunity for an individual to grow their career within the growing customer support team in the USA. If you’re excited by the idea of being part of a rapidly growing web/app analytics company where you can grow your technical skills, we want to meet you.\n \n","hostedUrl":"https://jobs.lever.co/contentsquare/934cb7d3-71da-47ed-ac13-c622f6597222","applyUrl":"https://jobs.lever.co/contentsquare/934cb7d3-71da-47ed-ac13-c622f6597222/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nWon BuiltIn Best Places To Work 2026!\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Won BuiltIn Best Places To Work 2026!

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Sales","location":"New York, New York","team":"ENABLEMENT","allLocations":["New York, New York","Boston, Massachusetts","Washington, D.C","Raleigh, North Carolina","Atlanta, Georgia","Miami, Florida","Orlando, Florida","Baltimore, Maryland"]},"createdAt":1776881101095,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the role:\nThis is a high-impact, globally-scoped enablement leadership role at the heart of Contentsquare's GTM organization. You will own the enablement strategy and execution for our global field teams, lead a team of Enablement Business Partners, and serve as the primary driver of Command of the Message (CoM) adoption and proficiency across Sales, Pre-Sales, and Customer Success. This role requires a builder's mindset, deep partnership with GTM and Revenue Operations leadership, and the confidence to operate in a fast-paced, evolving environment.\nMajor Responsibilities:\nLeadership and Strategy\nLead the global Field Readiness strategy, ensuring enablement programs are directly tied to GTM priorities and measurable business outcomes\nLead, develop and inspire a global team of Enablement Business Partners, setting clear direction, modeling enablement excellence, and building a culture of high performance and shared accountability\nAct as a strategic thought partner and trusted advisor to GTM, Revenue Operations, Marketing, and Product leadership\nServe as the voice of the field within the enablement team, translating market realities and seller needs into actionable programs and priorities\nConduct qualitative and quantitative analysis to identify enablement gaps and opportunities that drive productivity and revenue growth across knowledge, skills, process, and coaching\nCommand of the Message (CoM)\nServe as the organization's primary enablement owner for CoM, driving proficiency, adoption and accountability across the GTM field\nFacilitate CoM certifications and ongoing skill development for sellers, managers and leaders\nPartner with RevOps to embed CoM into Salesforce workflows, deal review processes and reporting, ensuring methodology is operationalized and measurable\nCoach managers on CoM-based deal reviews and pipeline inspection, building a culture of methodology accountability\nProgram Design and Delivery\nDesign and deliver a range of enablement programs, activities and interventions tied to improving field performance, including:\nTrainings (instructor-led, e-learning, on-demand, workshops)\nContent (playbooks, job aids, templates, vertical guides)\nTools (adoption, optimization, AI-assisted workflows)\nCoaching (improving manager ability to drive field performance)\nPeer learning (scaling best practices, highlighting best-in-class)\nReinforcement plans (embedding change and sustaining behavior)\nCommunications (dissemination of assets and critical information across the field)\nThink AI first and accelerated scale in a high paced product innovative environment\nManage and contribute to scaled GTM programs including new product launches, methodology rollouts, process changes, and tool adoption initiatives\nManage the onboarding curriculum for new GTM hires across segments and regions, with particular depth in the Enterprise business\nIdentify and scale best practices from the field through peer learning programs and structured knowledge-sharing forums\nMeasurement and Accountability\nDefine success metrics for all enablement programs and report results regularly to GTM leadership and key business stakeholders\nUse data to continuously evaluate program effectiveness and iterate based on what is and is not working\nRequirements: \n5+ years in sales enablement, with a demonstrable track record of building and executing global enablement strategies, programs and content\nDeep knowledge of and hands-on experience with Command of the Message (CoM) or equivalent value-based selling methodology, with the ability to coach and certify others\nProven ability to lead, develop and retain a high-performing team of enablement professionals\nDemonstrated ability to influence and align senior GTM leaders around enablement priorities and outcomes\nStrong RevOps fluency: comfort with Salesforce reporting, pipeline data, and cross-functional partnership with Revenue Operations\nProficiency with modern enablement technology: LMS (MindTickle or equivalent), conversation intelligence tools, CRM, and AI-powered productivity tools\nAbility to operate and make sound decisions in an environment of ambiguity and rapid change. This is a genuine requirement for success in this role, not a formality\nProven ability to translate complex business priorities and skills gaps into clear, impactful learning programs and content\nStrong project management skills with the ability to manage multiple programs simultaneously across global stakeholders\nExperience working in fast-paced, high-growth SaaS companies; Martech or digital analytics experience a plus\nAbility to travel to global locations as required\nDemonstrable AI programme deployment and experience \nNice to have:\nSales, Sales Management, or Product Marketing background\n3+ years of people management experience\nExperience with MEDDIC / MEDDPICC qualification methodology\nFamiliarity with Clari, Salesforce, and AI-assisted GTM tools (e.g., Dust, co-pilot tools)\nProgressive approach to learning materials and thought leadership in AI for scale\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About the role:

    \n

    This is a high-impact, globally-scoped enablement leadership role at the heart of Contentsquare's GTM organization. You will own the enablement strategy and execution for our global field teams, lead a team of Enablement Business Partners, and serve as the primary driver of Command of the Message (CoM) adoption and proficiency across Sales, Pre-Sales, and Customer Success. This role requires a builder's mindset, deep partnership with GTM and Revenue Operations leadership, and the confidence to operate in a fast-paced, evolving environment.

    \n

    Major Responsibilities:

    \n

    Leadership and Strategy

    \n\n

    Command of the Message (CoM)

    \n\n

    Program Design and Delivery

    \n\n

    Measurement and Accountability

    \n\n

    Requirements: 

    \n\n

    Nice to have:

    \n","id":"e7fd21ca-7ade-4d55-a1a8-5f4335aa225e","lists":[],"salaryRange":{"min":175000,"max":200000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
    ","salaryDescriptionPlain":"For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\n","text":"Director of Field Enablement, Global","country":"US","workplaceType":"remote","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"

    About the role:

    \n

    This is a high-impact, globally-scoped enablement leadership role at the heart of Contentsquare's GTM organization. You will own the enablement strategy and execution for our global field teams, lead a team of Enablement Business Partners, and serve as the primary driver of Command of the Message (CoM) adoption and proficiency across Sales, Pre-Sales, and Customer Success. This role requires a builder's mindset, deep partnership with GTM and Revenue Operations leadership, and the confidence to operate in a fast-paced, evolving environment.

    \n

    Major Responsibilities:

    \n

    Leadership and Strategy

    \n\n

    Command of the Message (CoM)

    \n\n

    Program Design and Delivery

    \n\n

    Measurement and Accountability

    \n\n

    Requirements: 

    \n\n

    Nice to have:

    \n","descriptionBodyPlain":"About the role:\nThis is a high-impact, globally-scoped enablement leadership role at the heart of Contentsquare's GTM organization. You will own the enablement strategy and execution for our global field teams, lead a team of Enablement Business Partners, and serve as the primary driver of Command of the Message (CoM) adoption and proficiency across Sales, Pre-Sales, and Customer Success. This role requires a builder's mindset, deep partnership with GTM and Revenue Operations leadership, and the confidence to operate in a fast-paced, evolving environment.\nMajor Responsibilities:\nLeadership and Strategy\nLead the global Field Readiness strategy, ensuring enablement programs are directly tied to GTM priorities and measurable business outcomes\nLead, develop and inspire a global team of Enablement Business Partners, setting clear direction, modeling enablement excellence, and building a culture of high performance and shared accountability\nAct as a strategic thought partner and trusted advisor to GTM, Revenue Operations, Marketing, and Product leadership\nServe as the voice of the field within the enablement team, translating market realities and seller needs into actionable programs and priorities\nConduct qualitative and quantitative analysis to identify enablement gaps and opportunities that drive productivity and revenue growth across knowledge, skills, process, and coaching\nCommand of the Message (CoM)\nServe as the organization's primary enablement owner for CoM, driving proficiency, adoption and accountability across the GTM field\nFacilitate CoM certifications and ongoing skill development for sellers, managers and leaders\nPartner with RevOps to embed CoM into Salesforce workflows, deal review processes and reporting, ensuring methodology is operationalized and measurable\nCoach managers on CoM-based deal reviews and pipeline inspection, building a culture of methodology accountability\nProgram Design and Delivery\nDesign and deliver a range of enablement programs, activities and interventions tied to improving field performance, including:\nTrainings (instructor-led, e-learning, on-demand, workshops)\nContent (playbooks, job aids, templates, vertical guides)\nTools (adoption, optimization, AI-assisted workflows)\nCoaching (improving manager ability to drive field performance)\nPeer learning (scaling best practices, highlighting best-in-class)\nReinforcement plans (embedding change and sustaining behavior)\nCommunications (dissemination of assets and critical information across the field)\nThink AI first and accelerated scale in a high paced product innovative environment\nManage and contribute to scaled GTM programs including new product launches, methodology rollouts, process changes, and tool adoption initiatives\nManage the onboarding curriculum for new GTM hires across segments and regions, with particular depth in the Enterprise business\nIdentify and scale best practices from the field through peer learning programs and structured knowledge-sharing forums\nMeasurement and Accountability\nDefine success metrics for all enablement programs and report results regularly to GTM leadership and key business stakeholders\nUse data to continuously evaluate program effectiveness and iterate based on what is and is not working\nRequirements: \n5+ years in sales enablement, with a demonstrable track record of building and executing global enablement strategies, programs and content\nDeep knowledge of and hands-on experience with Command of the Message (CoM) or equivalent value-based selling methodology, with the ability to coach and certify others\nProven ability to lead, develop and retain a high-performing team of enablement professionals\nDemonstrated ability to influence and align senior GTM leaders around enablement priorities and outcomes\nStrong RevOps fluency: comfort with Salesforce reporting, pipeline data, and cross-functional partnership with Revenue Operations\nProficiency with modern enablement technology: LMS (MindTickle or equivalent), conversation intelligence tools, CRM, and AI-powered productivity tools\nAbility to operate and make sound decisions in an environment of ambiguity and rapid change. This is a genuine requirement for success in this role, not a formality\nProven ability to translate complex business priorities and skills gaps into clear, impactful learning programs and content\nStrong project management skills with the ability to manage multiple programs simultaneously across global stakeholders\nExperience working in fast-paced, high-growth SaaS companies; Martech or digital analytics experience a plus\nAbility to travel to global locations as required\nDemonstrable AI programme deployment and experience \nNice to have:\nSales, Sales Management, or Product Marketing background\n3+ years of people management experience\nExperience with MEDDIC / MEDDPICC qualification methodology\nFamiliarity with Clari, Salesforce, and AI-assisted GTM tools (e.g., Dust, co-pilot tools)\nProgressive approach to learning materials and thought leadership in AI for scale\n","hostedUrl":"https://jobs.lever.co/contentsquare/e7fd21ca-7ade-4d55-a1a8-5f4335aa225e","applyUrl":"https://jobs.lever.co/contentsquare/e7fd21ca-7ade-4d55-a1a8-5f4335aa225e/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Sales","location":"Tokyo","team":"All Sales Roles","allLocations":["Tokyo"]},"createdAt":1767576295796,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout Our Business in Japan:\nIn April 2022, we established our Japanese subsidiary, led by Country Manager Kenichiro Ina. Since then, we have experienced rapid growth and have become a trusted partner for enterprise companies across various industries.\n \nCurrently, our team consists of approximately 15 members, playing key roles such as Account Executives (AE), Sales Development Representatives (SDR), Pre-sales, Customer Success Managers (CSM), Marketing, and Partner Sales. \n \nTogether, we are dedicated to enhancing business efficiency, driving innovation, and supporting digital transformation.\nWe take pride in serving over 60 enterprise customers in Japan, including industry-leading companies such as Shiseido, Sumitomo Mitsui Card, Casio, Belluna, and SoftBank. These companies leverage our solutions to achieve significant business outcomes and maintain competitiveness in an ever-evolving digital landscape.\n \nAbout the Role:\nAs an Enterprise Account Executive, you will play a critical role in expanding our footprint within large Japanese enterprises (1,000+ employees). This position requires a strategic, consultative approach to sales, working closely with C-level executives and key decision-makers across IT and business units to help drive large-scale digital transformation.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About Our Business in Japan:
    \n
    In April 2022, we established our Japanese subsidiary, led by Country Manager Kenichiro Ina. Since then, we have experienced rapid growth and have become a trusted partner for enterprise companies across various industries.
    \n
     
    \n
    Currently, our team consists of approximately 15 members, playing key roles such as Account Executives (AE), Sales Development Representatives (SDR), Pre-sales, Customer Success Managers (CSM), Marketing, and Partner Sales. 
    \n
     
    \n
    Together, we are dedicated to enhancing business efficiency, driving innovation, and supporting digital transformation.
    \n
    We take pride in serving over 60 enterprise customers in Japan, including industry-leading companies such as Shiseido, Sumitomo Mitsui Card, Casio, Belluna, and SoftBank. These companies leverage our solutions to achieve significant business outcomes and maintain competitiveness in an ever-evolving digital landscape.
    \n
     
    \n
    About the Role:
    \n
    As an Enterprise Account Executive, you will play a critical role in expanding our footprint within large Japanese enterprises (1,000+ employees). This position requires a strategic, consultative approach to sales, working closely with C-level executives and key decision-makers across IT and business units to help drive large-scale digital transformation.
    ","id":"1b8011b8-ba55-4a37-aceb-313f60b2c1f9","lists":[{"text":"Your responsibilities?","content":"\n
  • Strategize and execute plans to acquire and expand relationships with large enterprise customers in Japan.
    • \n
  • Build and maintain trusted relationships with senior executives (CIOs, CTOs, business leaders), fostering strong partnerships that drive mutual growth.
    • \n
  • Navigate long, complex sales cycles and manage the intricacies of enterprise procurement processes.
    • \n
  • Use account-based selling strategies to develop personalized solutions, increasing customer lifetime value.
    • \n
  • Ensure alignment with the broader team by collaborating with Marketing, Solutions Engineers, and Customer Success to deliver exceptional value to customers.
    • \n
  • Use Salesforce to track and manage pipeline health, providing clear visibility into sales progress and forecasts.
    • \n"},{"text":"About you?","content":"\n
  • 5+ years of experience in enterprise SaaS sales, with proven success in managing large-scale deals and long sales cycles.
    • \n
  • Extensive experience working with C-level executives, influencing key decision-makers in the IT and business sectors.
    • \n
  • Deep understanding of enterprise sales cycles, procurement processes, and the ability to manage multi-stakeholder decisions.
    • \n
  • Account-based selling experience and a proven track record of developing long-term relationships with enterprise customers.
    • \n
  • Native-level Japanese proficiency and strong knowledge of Japanese business customs and protocols.
    • \n"}],"text":"Enterprise Account Executive","country":"JP","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    About Our Business in Japan:
    \n
    In April 2022, we established our Japanese subsidiary, led by Country Manager Kenichiro Ina. Since then, we have experienced rapid growth and have become a trusted partner for enterprise companies across various industries.
    \n
     
    \n
    Currently, our team consists of approximately 15 members, playing key roles such as Account Executives (AE), Sales Development Representatives (SDR), Pre-sales, Customer Success Managers (CSM), Marketing, and Partner Sales. 
    \n
     
    \n
    Together, we are dedicated to enhancing business efficiency, driving innovation, and supporting digital transformation.
    \n
    We take pride in serving over 60 enterprise customers in Japan, including industry-leading companies such as Shiseido, Sumitomo Mitsui Card, Casio, Belluna, and SoftBank. These companies leverage our solutions to achieve significant business outcomes and maintain competitiveness in an ever-evolving digital landscape.
    \n
     
    \n
    About the Role:
    \n
    As an Enterprise Account Executive, you will play a critical role in expanding our footprint within large Japanese enterprises (1,000+ employees). This position requires a strategic, consultative approach to sales, working closely with C-level executives and key decision-makers across IT and business units to help drive large-scale digital transformation.
    ","descriptionBodyPlain":"About Our Business in Japan:\nIn April 2022, we established our Japanese subsidiary, led by Country Manager Kenichiro Ina. Since then, we have experienced rapid growth and have become a trusted partner for enterprise companies across various industries.\n \nCurrently, our team consists of approximately 15 members, playing key roles such as Account Executives (AE), Sales Development Representatives (SDR), Pre-sales, Customer Success Managers (CSM), Marketing, and Partner Sales. \n \nTogether, we are dedicated to enhancing business efficiency, driving innovation, and supporting digital transformation.\nWe take pride in serving over 60 enterprise customers in Japan, including industry-leading companies such as Shiseido, Sumitomo Mitsui Card, Casio, Belluna, and SoftBank. These companies leverage our solutions to achieve significant business outcomes and maintain competitiveness in an ever-evolving digital landscape.\n \nAbout the Role:\nAs an Enterprise Account Executive, you will play a critical role in expanding our footprint within large Japanese enterprises (1,000+ employees). This position requires a strategic, consultative approach to sales, working closely with C-level executives and key decision-makers across IT and business units to help drive large-scale digital transformation.\n","hostedUrl":"https://jobs.lever.co/contentsquare/1b8011b8-ba55-4a37-aceb-313f60b2c1f9","applyUrl":"https://jobs.lever.co/contentsquare/1b8011b8-ba55-4a37-aceb-313f60b2c1f9/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Sales","location":"Riyadh","team":"NL + HY AE - EMEA - Enterprise","allLocations":["Riyadh"]},"createdAt":1774941832225,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the job:\nAs an Enterprise Account Executive based in Riyadh, you’ll be one of the pioneer members of the sales team for our Middle East region. You'll drive new business sales, especially commercial accounts and collaborate with our global teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. \n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About the job:
    \n
    As an Enterprise Account Executive based in Riyadh, you’ll be one of the pioneer members of the sales team for our Middle East region. You'll drive new business sales, especially commercial accounts and collaborate with our global teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. 
    ","id":"b114b036-c0aa-4d21-9ace-409806324aeb","lists":[{"text":"What you'll do:","content":"\n
  • Manage the full sales cycle for Contentsquare’s experience intelligence platform for KSA.
    • \n
  • Establish and navigate relationships with senior executives and decision-makers
    • \n
  • Collaborate with the sales ecosystem to drive sales initiatives and partnerships
    • \n
  • Foster new relationships for Contentsquare through your own outbound efforts and with the help of our high performing SDR team
    • \n
  • Work with and help grow our partner community in the region
    • \n
  • Collaborate with our MENAT and global teams across Solutions Engineering, Marketing, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers
    • \n"},{"text":"What you’ll need to succeed:","content":"\n
  • Fluency in English (written and verbal communication) is required; proficiency in Arabic is highly desirable.
    • \n
  • Experience as a sales hunter (new logo / new revenue acquisition) with relevant enterprise SaaS experience
    • \n
  • Proven track record of hitting and exceeding sales targets. 
    • \n
  • Ability to articulate the business value of complex enterprise technology
    • \n
  • The ability to develop senior level relationships quickly and effectively
    • \n
  • Experience presenting to senior managers and the C-suite at leading enterprise companies
    • \n"},{"text":"Nice-to-have:","content":"\n
  • Sales methodology training; MEDDICC, SPIN, Challenger
    • \n
  • Passionate about a career in martech & analytics 
    • \n"}],"text":"Enterprise Account Executive","country":"SA","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    About the job:
    \n
    As an Enterprise Account Executive based in Riyadh, you’ll be one of the pioneer members of the sales team for our Middle East region. You'll drive new business sales, especially commercial accounts and collaborate with our global teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. 
    ","descriptionBodyPlain":"About the job:\nAs an Enterprise Account Executive based in Riyadh, you’ll be one of the pioneer members of the sales team for our Middle East region. You'll drive new business sales, especially commercial accounts and collaborate with our global teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. \n","hostedUrl":"https://jobs.lever.co/contentsquare/b114b036-c0aa-4d21-9ace-409806324aeb","applyUrl":"https://jobs.lever.co/contentsquare/b114b036-c0aa-4d21-9ace-409806324aeb/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Sales","location":"Amsterdam","team":"All Sales Roles","allLocations":["Amsterdam"]},"createdAt":1771868815110,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the Job\nAs an Enterprise Account Executive at Contentsquare in the DACH region, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the DACH market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About the Job
    As an Enterprise Account Executive at Contentsquare in the DACH region, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the DACH market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.
    ","id":"c399880a-3803-4bc9-a639-8646aee3d6b0","lists":[{"text":"What you'll do:","content":"
  • Drive net-new business acquisition and expansion revenue across the DACH enterprise segment, taking full ownership of your territory and pipeline
  • Manage the full sales cycle for Contentsquare's experience intelligence platform, from prospecting through to close
  • Develop and execute strategic enterprise account plans to maximize revenue potential across your portfolio
  • Prospect into and build multi-threaded relationships across Marketing, Analytics, Product, Ecommerce, and Tech teams -  including C-suite and senior executive stakeholders
  • Lead discovery conversations focused on business impact and ROI, and manage complex, multi-stakeholder negotiations through to close
  • Collaborate cross-functionally with Solutions Engineering, Customer Success, Marketing, and Leadership to build strategic adoption plans and accelerate deal velocity
  • Drive accurate forecasting, maintain strong CRM hygiene, and proactively manage risks to ensure predictable quarter execution
  • Strengthen Contentsquare's presence in the DACH enterprise ecosystem through strategic account planning and executive engagement
    • "},{"text":"What makes you stand out: ","content":"
  • 4+ years as a sales hunter (new logo / new revenue acquisition) with proven strategic SaaS experience
  • Full English & German language skills
  • Proven track record of hitting and exceeding quota in a B2B SaaS environment, selling to large, complex organizations
  • Ability to articulate the business value of complex enterprise technology and tailor messaging to senior executive audiences
  • Structured and disciplined, with high accountability for your number — forecast accuracy and pipeline quality matter to you
  • Sales methodology experience is a strong plus: MEDDIC/MEDDPICC, Challenger Sale, or equivalent
  • Operates with ownership, resilience, and a proactive mindset — every week is quarter end!
    • "}],"text":"Enterprise Account Executive, DACH","country":"NL","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    About the Job
    As an Enterprise Account Executive at Contentsquare in the DACH region, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the DACH market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.
    ","descriptionBodyPlain":"About the Job\nAs an Enterprise Account Executive at Contentsquare in the DACH region, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the DACH market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.\n","hostedUrl":"https://jobs.lever.co/contentsquare/c399880a-3803-4bc9-a639-8646aee3d6b0","applyUrl":"https://jobs.lever.co/contentsquare/c399880a-3803-4bc9-a639-8646aee3d6b0/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Sales","location":"Germany","team":"All Sales Roles","allLocations":["Germany"]},"createdAt":1776431088533,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the Job\nAs an Enterprise Account Executive at Contentsquare in the DACH region, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the DACH market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About the Job
    \n
    As an Enterprise Account Executive at Contentsquare in the DACH region, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the DACH market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.
    ","id":"d6e63b58-7881-4036-a71d-838cbbb813fa","lists":[{"text":"What you'll do:","content":"\n
  • Drive net-new business acquisition and expansion revenue across the DACH enterprise segment, taking full ownership of your territory and pipeline
    • \n
  • Manage the full sales cycle for Contentsquare's experience intelligence platform, from prospecting through to close
    • \n
  • Develop and execute strategic enterprise account plans to maximize revenue potential across your portfolio
    • \n
  • Prospect into and build multi-threaded relationships across Marketing, Analytics, Product, Ecommerce, and Tech teams -  including C-suite and senior executive stakeholders
    • \n
  • Lead discovery conversations focused on business impact and ROI, and manage complex, multi-stakeholder negotiations through to close
    • \n
  • Collaborate cross-functionally with Solutions Engineering, Customer Success, Marketing, and Leadership to build strategic adoption plans and accelerate deal velocity
    • \n
  • Drive accurate forecasting, maintain strong CRM hygiene, and proactively manage risks to ensure predictable quarter execution
    • \n
  • Strengthen Contentsquare's presence in the DACH enterprise ecosystem through strategic account planning and executive engagement
    • \n"},{"text":"What makes you stand out: ","content":"\n
  • 2+ years as a sales hunter (new logo / new revenue acquisition) with proven strategic SaaS experience
    • \n
  • Full English & German language skills
    • \n
  • Proven track record of hitting and exceeding quota in a B2B SaaS environment, selling to large, complex organizations
    • \n
  • Ability to articulate the business value of complex enterprise technology and tailor messaging to senior executive audiences
    • \n
  • Structured and disciplined, with high accountability for your number — forecast accuracy and pipeline quality matter to you
    • \n
  • Sales methodology experience is a strong plus: MEDDIC/MEDDPICC, Challenger Sale, or equivalent
    • \n
  • Operates with ownership, resilience, and a proactive mindset — every week is quarter end!
    • \n"}],"text":"Enterprise Account Executive, DACH","country":"DE","workplaceType":"remote","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    About the Job
    \n
    As an Enterprise Account Executive at Contentsquare in the DACH region, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the DACH market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.
    ","descriptionBodyPlain":"About the Job\nAs an Enterprise Account Executive at Contentsquare in the DACH region, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the DACH market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.\n","hostedUrl":"https://jobs.lever.co/contentsquare/d6e63b58-7881-4036-a71d-838cbbb813fa","applyUrl":"https://jobs.lever.co/contentsquare/d6e63b58-7881-4036-a71d-838cbbb813fa/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Sales","location":"Madrid","team":"All Sales Roles","allLocations":["Madrid"]},"createdAt":1780579020385,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAs an Enterprise Account Executive at Contentsquare in the Netherlands, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the Netherlands market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.\n \nYou'll be joining an experienced, high-performing team of 6 AEs operating across the Benelux region, with the local support of an onsite SDR, and based out of our office next to Amstel Station, overlooking the Amstel River.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    As an Enterprise Account Executive at Contentsquare in Spain, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the Iberian market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.
    \n
     
    \n
    You'll be joining a remote Go to Market team in Madrid operating across the Iberian market.
    ","id":"a720e0b4-99b9-48e7-b0f2-50e80b670a0d","lists":[{"text":"What you'll do:","content":"\n
  • Drive net-new business acquisition (70%) and expansion revenue (30%) across the Iberian enterprise segment, taking full ownership of your territory and pipeline
    • \n
  • Manage the full sales cycle for Contentsquare's experience intelligence platform, from prospecting through to close
    • \n
  • Develop and execute strategic enterprise account plans to maximize revenue potential across your portfolio
    • \n
  • Educate and challenge the market, bringing new perspectives to enterprise buyers and positioning Contentsquare as the category leader
    • \n
  • Prospect into and build multi-threaded relationships across Marketing, Analytics, Product, Ecommerce, and Tech teams including C-suite and senior executive stakeholders
    • \n
  • Lead discovery conversations focused on business impact and ROI, and manage complex, multi-stakeholder negotiations through to close
    • \n
  • Work as an entrepreneur - own your business, drive your pipeline, and operate with full commercial accountability
    • \n
  • Collaborate cross-functionally with Solutions Engineering, Customer Success, Marketing, and Leadership to build strategic adoption plans and accelerate deal velocity
    • \n
  • Drive accurate forecasting, maintain strong CRM hygiene, and proactively manage risks to ensure predictable quarter execution
    • \n
  • Strengthen Contentsquare's presence in the Netherlands enterprise ecosystem through strategic account planning and executive engagement
    • \n"},{"text":"What makes you stand out:","content":"\n
  • 2+ years as a sales hunter (new logo / new revenue acquisition) with proven strategic SaaS experience
    • \n
  • Full English & Spanish language skills
    • \n
  • Proven track record of hitting and exceeding quota in a B2B SaaS environment, selling to large, complex organizations
    • \n
  • Ability to articulate the business value of complex enterprise technology and tailor messaging to senior executive audiences
    • \n
  • Structured and disciplined, with high accountability for your number - forecast accuracy and pipeline quality matter to you
    • \n
  • Sales methodology experience is a strong plus: MEDDIC/MEDDPICC, Challenger Sale, or equivalent
    • \n
  • Operates with ownership, resilience, and an entrepreneurial mindset - every week is quarter end!
    • \n"}],"text":"Enterprise Account Executive, Iberica","country":"ES","workplaceType":"remote","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    As an Enterprise Account Executive at Contentsquare in Spain, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the Iberian market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.
    \n
     
    \n
    You'll be joining a remote Go to Market team in Madrid operating across the Iberian market.
    ","descriptionBodyPlain":"As an Enterprise Account Executive at Contentsquare in the Netherlands, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the Netherlands market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.\n \nYou'll be joining an experienced, high-performing team of 6 AEs operating across the Benelux region, with the local support of an onsite SDR, and based out of our office next to Amstel Station, overlooking the Amstel River.\n","hostedUrl":"https://jobs.lever.co/contentsquare/a720e0b4-99b9-48e7-b0f2-50e80b670a0d","applyUrl":"https://jobs.lever.co/contentsquare/a720e0b4-99b9-48e7-b0f2-50e80b670a0d/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Sales","location":"Amsterdam","team":"All Sales Roles","allLocations":["Amsterdam"]},"createdAt":1776431170463,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAs an Enterprise Account Executive at Contentsquare in the Netherlands, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the Netherlands market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.\n \nYou'll be joining an experienced, high-performing team of 6 AEs operating across the Benelux region, with the local support of an onsite SDR, and based out of our office next to Amstel Station, overlooking the Amstel River.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    As an Enterprise Account Executive at Contentsquare in the Netherlands, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the Netherlands market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.
    \n
     
    \n
    You'll be joining an experienced, high-performing team of 6 AEs operating across the Benelux region, with the local support of an onsite SDR, and based out of our office next to Amstel Station, overlooking the Amstel River.
    ","id":"8d790e1c-20c7-45e9-b878-968029a67eec","lists":[{"text":"What you'll do:","content":"\n
  • Drive net-new business acquisition (70%) and expansion revenue (30%) across the Netherlands enterprise segment, taking full ownership of your territory and pipeline
    • \n
  • Manage the full sales cycle for Contentsquare's experience intelligence platform, from prospecting through to close
    • \n
  • Develop and execute strategic enterprise account plans to maximize revenue potential across your portfolio
    • \n
  • Educate and challenge the market, bringing new perspectives to enterprise buyers and positioning Contentsquare as the category leader
    • \n
  • Prospect into and build multi-threaded relationships across Marketing, Analytics, Product, Ecommerce, and Tech teams including C-suite and senior executive stakeholders
    • \n
  • Lead discovery conversations focused on business impact and ROI, and manage complex, multi-stakeholder negotiations through to close
    • \n
  • Work as an entrepreneur - own your business, drive your pipeline, and operate with full commercial accountability
    • \n
  • Collaborate cross-functionally with Solutions Engineering, Customer Success, Marketing, and Leadership to build strategic adoption plans and accelerate deal velocity
    • \n
  • Drive accurate forecasting, maintain strong CRM hygiene, and proactively manage risks to ensure predictable quarter execution
    • \n
  • Strengthen Contentsquare's presence in the Netherlands enterprise ecosystem through strategic account planning and executive engagement
    • \n"},{"text":"What makes you stand out:","content":"\n
  • 2+ years as a sales hunter (new logo / new revenue acquisition) with proven strategic SaaS experience
    • \n
  • Full English & Dutch language skills
    • \n
  • Proven track record of hitting and exceeding quota in a B2B SaaS environment, selling to large, complex organizations
    • \n
  • Ability to articulate the business value of complex enterprise technology and tailor messaging to senior executive audiences
    • \n
  • Structured and disciplined, with high accountability for your number - forecast accuracy and pipeline quality matter to you
    • \n
  • Sales methodology experience is a strong plus: MEDDIC/MEDDPICC, Challenger Sale, or equivalent
    • \n
  • Operates with ownership, resilience, and an entrepreneurial mindset - every week is quarter end!
    • \n"},{"text":"What we offer:","content":"\n
  • A collaborative, experienced team of 6 AEs across Benelux with local SDR support
    • \n
  • Office located next to Amstel Station with stunning views over the Amstel River
    • \n
  • Flexible working hours to support your work-life balance
    • \n
  • The autonomy to run your territory like your own business
    • \n"}],"text":"Enterprise Account Executive, Netherlands","country":"NL","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    As an Enterprise Account Executive at Contentsquare in the Netherlands, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the Netherlands market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.
    \n
     
    \n
    You'll be joining an experienced, high-performing team of 6 AEs operating across the Benelux region, with the local support of an onsite SDR, and based out of our office next to Amstel Station, overlooking the Amstel River.
    ","descriptionBodyPlain":"As an Enterprise Account Executive at Contentsquare in the Netherlands, you are responsible for driving new business and expansion revenue within a defined portfolio of large enterprises. You own the full sales cycle and act as a trusted strategic advisor to your customers. Your mission is to generate predictable revenue growth, deepen Contentsquare's footprint across the Netherlands market, and position our experience intelligence platform as a mission-critical solution for the world's leading brands. You operate in a fast-paced, high-performance SaaS environment where execution discipline, forecasting accuracy, and commercial ownership are critical to success.\n \nYou'll be joining an experienced, high-performing team of 6 AEs operating across the Benelux region, with the local support of an onsite SDR, and based out of our office next to Amstel Station, overlooking the Amstel River.\n","hostedUrl":"https://jobs.lever.co/contentsquare/8d790e1c-20c7-45e9-b878-968029a67eec","applyUrl":"https://jobs.lever.co/contentsquare/8d790e1c-20c7-45e9-b878-968029a67eec/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Customer Success","location":"Paris Area, France","team":"CSM ENT EMEA","allLocations":["Paris Area, France"]},"createdAt":1779449926572,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the role:\nThe Strategic Enterprise Success Manager is part of our GTM Strategy organisation, within the Enterprise Customer Success EMEA team. This role is responsible for managing a portfolio of 15-25 high-touch enterprise accounts across France and Switzerland, owning the full customer lifecycle from onboarding through strategic adoption, executive engagement, and creating the right conditions for renewal and expansion. You will act as a trusted advisor to your clients, combining deep product expertise, data-driven account management, and a consultative approach to deliver measurable business impact. Internally, you’ll partner and orchestrate with our entire post-sales teams : onboarding, sales, professional services, customer experience and partnership.\nWhat you will do: \nBuild trusted relationships with operational and Executive-level contacts, becoming a strategic advisor on high-impact digital business topics.\nBuild data-driven success plans aligned to clients' Key Business Objectives, mapping strategic contacts across key accounts to ensure strong retention.\nDrive adoption of all Contentsquare products (including Product Analytics -from the acquisition of Heap), helping teams leverage event-based and retroactive behavioral data to understand user activation, feature adoption, and retention across web and mobile.\nChampion Contentsquare's AI-powered capabilities (Sense Analyst, MCP integration), guiding customers from platform-dependent workflows to AI-native insight generation across their tools (Claude, ChatGPT, Microsoft Copilot, etc.).\nEngage data-mature customers around Data Connect (behavioral data exports to Snowflake, BigQuery, Databricks, Redshift, Microsoft Fabric), working cross-functionally to unlock value within their existing data ecosystems.\nDrive renewals and build upsell/cross-sell strategy in close collaboration with Sales, identifying expansion opportunities across Data Connect, MCP, Sense Analyst, and Product Analytics.\nProactively leverage data to monitor portfolio performance and anticipate critical situations.\nMaintain best-in-class usage of CS tools (Gainsight, Salesforce, Tableau & Dust) and collaborate with peers to continuously improve practices.\nStay current on market trends and the broader tech ecosystem (analytics, AI, data warehouses) and represent Contentsquare as a public speaker internally and externally.\nAbout you: \n5+ years in high-touch enterprise Customer Success, Account Management, or Senior Consulting or deep expertise with Contentsquare and/or standard analytics products. \nProven ability to build long-term relationships at both C-level and operational levels.\nExceptional written and oral communication in French and English; additional European languages are a plus.\nStrong knowledge of the analytics landscape: Digital Experience Analytics, Product Analytics (event-based, retroactive), A/B testing, and data-led product development.\nFamiliarity with the modern data and AI ecosystem: data warehouses (Snowflake, BigQuery, Databricks) and LLM-based tools (ChatGPT, Claude, Microsoft Copilot).\nExperience collaborating with Sales to drive growth, with a proactive, structured, and ownership-driven mindset.\nPassion for technology, AI-powered products, and the SaaS business model.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    \n

    About the role:

    \n

    The Strategic Enterprise Success Manager is part of our GTM Strategy organisation, within the Enterprise Customer Success EMEA team. This role is responsible for managing a portfolio of 15-25 high-touch enterprise accounts across France and Switzerland, owning the full customer lifecycle from onboarding through strategic adoption, executive engagement, and creating the right conditions for renewal and expansion. You will act as a trusted advisor to your clients, combining deep product expertise, data-driven account management, and a consultative approach to deliver measurable business impact. Internally, you’ll partner and orchestrate with our entire post-sales teams : onboarding, sales, professional services, customer experience and partnership.

    \n

    What you will do: 

    \n\n

    About you: 

    \n\n
    ","id":"169083bf-17d5-4a9d-87cd-1b204efc2e62","lists":[],"text":"Enterprise Success Manager, France","country":"FR","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    \n

    About the role:

    \n

    The Strategic Enterprise Success Manager is part of our GTM Strategy organisation, within the Enterprise Customer Success EMEA team. This role is responsible for managing a portfolio of 15-25 high-touch enterprise accounts across France and Switzerland, owning the full customer lifecycle from onboarding through strategic adoption, executive engagement, and creating the right conditions for renewal and expansion. You will act as a trusted advisor to your clients, combining deep product expertise, data-driven account management, and a consultative approach to deliver measurable business impact. Internally, you’ll partner and orchestrate with our entire post-sales teams : onboarding, sales, professional services, customer experience and partnership.

    \n

    What you will do: 

    \n\n

    About you: 

    \n\n
    ","descriptionBodyPlain":"About the role:\nThe Strategic Enterprise Success Manager is part of our GTM Strategy organisation, within the Enterprise Customer Success EMEA team. This role is responsible for managing a portfolio of 15-25 high-touch enterprise accounts across France and Switzerland, owning the full customer lifecycle from onboarding through strategic adoption, executive engagement, and creating the right conditions for renewal and expansion. You will act as a trusted advisor to your clients, combining deep product expertise, data-driven account management, and a consultative approach to deliver measurable business impact. Internally, you’ll partner and orchestrate with our entire post-sales teams : onboarding, sales, professional services, customer experience and partnership.\nWhat you will do: \nBuild trusted relationships with operational and Executive-level contacts, becoming a strategic advisor on high-impact digital business topics.\nBuild data-driven success plans aligned to clients' Key Business Objectives, mapping strategic contacts across key accounts to ensure strong retention.\nDrive adoption of all Contentsquare products (including Product Analytics -from the acquisition of Heap), helping teams leverage event-based and retroactive behavioral data to understand user activation, feature adoption, and retention across web and mobile.\nChampion Contentsquare's AI-powered capabilities (Sense Analyst, MCP integration), guiding customers from platform-dependent workflows to AI-native insight generation across their tools (Claude, ChatGPT, Microsoft Copilot, etc.).\nEngage data-mature customers around Data Connect (behavioral data exports to Snowflake, BigQuery, Databricks, Redshift, Microsoft Fabric), working cross-functionally to unlock value within their existing data ecosystems.\nDrive renewals and build upsell/cross-sell strategy in close collaboration with Sales, identifying expansion opportunities across Data Connect, MCP, Sense Analyst, and Product Analytics.\nProactively leverage data to monitor portfolio performance and anticipate critical situations.\nMaintain best-in-class usage of CS tools (Gainsight, Salesforce, Tableau & Dust) and collaborate with peers to continuously improve practices.\nStay current on market trends and the broader tech ecosystem (analytics, AI, data warehouses) and represent Contentsquare as a public speaker internally and externally.\nAbout you: \n5+ years in high-touch enterprise Customer Success, Account Management, or Senior Consulting or deep expertise with Contentsquare and/or standard analytics products. \nProven ability to build long-term relationships at both C-level and operational levels.\nExceptional written and oral communication in French and English; additional European languages are a plus.\nStrong knowledge of the analytics landscape: Digital Experience Analytics, Product Analytics (event-based, retroactive), A/B testing, and data-led product development.\nFamiliarity with the modern data and AI ecosystem: data warehouses (Snowflake, BigQuery, Databricks) and LLM-based tools (ChatGPT, Claude, Microsoft Copilot).\nExperience collaborating with Sales to drive growth, with a proactive, structured, and ownership-driven mindset.\nPassion for technology, AI-powered products, and the SaaS business model.\n","hostedUrl":"https://jobs.lever.co/contentsquare/169083bf-17d5-4a9d-87cd-1b204efc2e62","applyUrl":"https://jobs.lever.co/contentsquare/169083bf-17d5-4a9d-87cd-1b204efc2e62/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nWon BuiltIn Best Places To Work 2026!\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Won BuiltIn Best Places To Work 2026!

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Marketing & Partnership","location":"New York, New York","team":"Marketing North America","allLocations":["New York, New York"]},"createdAt":1777896783170,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nField Marketing Associate (B2B)\nLocation: New York (Hybrid)\nTravel: Up to 40%\nSalary: 80K annual \n\n \nAbout the Opportunity\nWe’re seeking a highly organized, hands-on Field Marketing Associate to join our North America Marketing team. In this role, you’ll partner cross-functionally to support and execute field and event marketing programs that drive engagement and pipeline.\nYou’ll play a key role in bringing campaigns to life through high-touch events, partner activations, and regional programs - owning logistics, supporting campaign execution, and helping ensure a seamless attendee experience.\n \n\n \nKey Responsibilities\nEvent & Program Execution: Own the end-to-end execution of event logistics at conferences, tradeshows and owned programming, including venue sourcing, vendor management, travel coordination, run of show and on-site operations\n\nCampaign Support: Support integrated marketing campaigns by activating messaging and content across field programs\n\nAudience Development: Manage invitations, registration tracking, and attendee communications to ensure a seamless experience for customers and prospects\n\nProject Management: Manage event timelines, budgets, and deliverables to keep programs on track and teams aligned\n\nPerformance Tracking: Help us prove the \"why\" by tracking event performance, including meetings booked, pipeline generated, and overall ROI.\n\nScale & Innovate: Don't just follow the playbook- help us write it. You'll contribute to improving and scaling our event processes as we grow\n \n\n \nWho You Are\n2-3 years of experience in field marketing, demand generation, or event management—ideally within a B2B or tech environment. \n\nA creative, results-driven marketer who thrives on crafting memorable, ROI-positive experiences.\n\nA master project manager who can juggle multiple initiatives while maintaining sharp attention to detail.\n\nA motivatedself-starter who works well in fast-paced, evolving environments and enjoys cross-functional collaboration.\n\nA collaborator who comes to the table with a can-do attitude and an eagerness to learn\n\nSkills & Tools\nFamiliarity with Salesforce and marketing automation platforms (preferably Marketo)\n\nFamiliarity with direct mail tools and event management platforms \n\nStrong communication and relationship-building skills\n\nAbility to manage vendors and budgets effectively\n\n Comfortable using Google Workspace (G Suite)\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    \n

    Field Marketing Associate (B2B)

    \n

    Location: New York (Hybrid)
    Travel: Up to 40%

    \n

    Salary: 80K annual 

    \n
    \n

     

    \n

    About the Opportunity

    \n

    We’re seeking a highly organized, hands-on Field Marketing Associate to join our North America Marketing team. In this role, you’ll partner cross-functionally to support and execute field and event marketing programs that drive engagement and pipeline.

    \n

    You’ll play a key role in bringing campaigns to life through high-touch events, partner activations, and regional programs - owning logistics, supporting campaign execution, and helping ensure a seamless attendee experience.

    \n

     

    \n
    \n

     

    \n

    Key Responsibilities

    \n\n

     

    \n
    \n

     

    \n

    Who You Are

    \n\n

    Skills & Tools

    \n\nComfortable using Google Workspace (G Suite)
    ","id":"57185585-63ff-42f6-98d4-4b0eb732c3a0","lists":[],"text":"Field Event Associate","country":"US","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    \n

    Field Marketing Associate (B2B)

    \n

    Location: New York (Hybrid)
    Travel: Up to 40%

    \n

    Salary: 80K annual 

    \n
    \n

     

    \n

    About the Opportunity

    \n

    We’re seeking a highly organized, hands-on Field Marketing Associate to join our North America Marketing team. In this role, you’ll partner cross-functionally to support and execute field and event marketing programs that drive engagement and pipeline.

    \n

    You’ll play a key role in bringing campaigns to life through high-touch events, partner activations, and regional programs - owning logistics, supporting campaign execution, and helping ensure a seamless attendee experience.

    \n

     

    \n
    \n

     

    \n

    Key Responsibilities

    \n\n

     

    \n
    \n

     

    \n

    Who You Are

    \n\n

    Skills & Tools

    \n\nComfortable using Google Workspace (G Suite)
    ","descriptionBodyPlain":"Field Marketing Associate (B2B)\nLocation: New York (Hybrid)\nTravel: Up to 40%\nSalary: 80K annual \n\n \nAbout the Opportunity\nWe’re seeking a highly organized, hands-on Field Marketing Associate to join our North America Marketing team. In this role, you’ll partner cross-functionally to support and execute field and event marketing programs that drive engagement and pipeline.\nYou’ll play a key role in bringing campaigns to life through high-touch events, partner activations, and regional programs - owning logistics, supporting campaign execution, and helping ensure a seamless attendee experience.\n \n\n \nKey Responsibilities\nEvent & Program Execution: Own the end-to-end execution of event logistics at conferences, tradeshows and owned programming, including venue sourcing, vendor management, travel coordination, run of show and on-site operations\n\nCampaign Support: Support integrated marketing campaigns by activating messaging and content across field programs\n\nAudience Development: Manage invitations, registration tracking, and attendee communications to ensure a seamless experience for customers and prospects\n\nProject Management: Manage event timelines, budgets, and deliverables to keep programs on track and teams aligned\n\nPerformance Tracking: Help us prove the \"why\" by tracking event performance, including meetings booked, pipeline generated, and overall ROI.\n\nScale & Innovate: Don't just follow the playbook- help us write it. You'll contribute to improving and scaling our event processes as we grow\n \n\n \nWho You Are\n2-3 years of experience in field marketing, demand generation, or event management—ideally within a B2B or tech environment. \n\nA creative, results-driven marketer who thrives on crafting memorable, ROI-positive experiences.\n\nA master project manager who can juggle multiple initiatives while maintaining sharp attention to detail.\n\nA motivatedself-starter who works well in fast-paced, evolving environments and enjoys cross-functional collaboration.\n\nA collaborator who comes to the table with a can-do attitude and an eagerness to learn\n\nSkills & Tools\nFamiliarity with Salesforce and marketing automation platforms (preferably Marketo)\n\nFamiliarity with direct mail tools and event management platforms \n\nStrong communication and relationship-building skills\n\nAbility to manage vendors and budgets effectively\n\n Comfortable using Google Workspace (G Suite)\n","hostedUrl":"https://jobs.lever.co/contentsquare/57185585-63ff-42f6-98d4-4b0eb732c3a0","applyUrl":"https://jobs.lever.co/contentsquare/57185585-63ff-42f6-98d4-4b0eb732c3a0/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nWon BuiltIn Best Places To Work 2026!\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Won BuiltIn Best Places To Work 2026!

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Marketing & Partnership","location":"New York, New York","team":"Marketing North America","allLocations":["New York, New York","Boston, Massachusetts","Baltimore, Maryland","Washington, D.C","Atlanta, Georgia","Miami, Florida"]},"createdAt":1772045587657,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nThe Revenue Marketing Manager is a strategic partner to Sales, responsible for driving pipeline growth and accelerating revenue through integrated, regionally aligned marketing programs. This role sits at the intersection of marketing and sales, translating regional priorities into measurable demand and pipeline impact.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    The Revenue Marketing Manager is a strategic partner to Sales, responsible for driving pipeline growth and accelerating revenue through integrated, regionally aligned marketing programs. This role sits at the intersection of marketing and sales, translating regional priorities into measurable demand and pipeline impact.
    ","id":"2ed1b6fe-8d82-47a4-913c-bcf86e26c881","lists":[{"text":"What You'll Do: ","content":"\n
  • Own the strategic accounts account planning and execution (ABM) 
    • \n
  • Act as the primary marketing partner to RVPs and AEs regarding strategic accounts. 
    • \n
  • Support and contribute to regional pipeline targets and align marketing efforts to revenue goals
    • \n
  • Identify pipeline gaps and prescribe targeted marketing solutions
    • \n
  • Support sales strategic accounts strategy (“ABM” accounts) by planning and executing initiatives designed to drive new pipeline, increase awareness, set meetings, and support conversion rates
    • \n
  • Own sales marketing enablement: newsletter, ROI weekly update, field activations follow-ups and governance, and campaigns kick offs. 
    • \n
  • Develop and execute regionally focused, integrated campaigns across field, digital, partner, and SDR channels
    • \n
  • Support regionally owned events -  manage regional field event execution from beginning to end, including logistics, coordination with demand gen, list preparation, contractors/vendors, onsite execution, and post-event analysis. 
    • \n
  • Support messaging and activation to prioritize ICPs and use cases
    • \n
  • Ensure strong pre- and post-event nurture strategies
    • \n
  • Owns direct mail strategy and execution
    • \n
  • Monitor funnel performance (MQL → S1 → Opp → Closed Won)
    • \n
  • Identify conversion gaps and recommend optimization strategies
    • \n
  • Collaborate with Demand Gen and ops teams 
    • \n"},{"text":"Who You Are:","content":"\n
  • 5+ years in B2B marketing, preferably in SaaS
    • \n
  • Strong understanding of pipeline metrics and revenue operations
    • \n
  • Experience partnering closely with Sales leadership
    • \n
  • Proven ability to execute integrated, cross-channel campaigns
    • \n
  • Analytical mindset with strong reporting and optimization skills
    • \n
  • High ownership, bias toward action, and comfort operating in a fast-paced environment
    • \n
  • Hands-on experience working with Marketing Automation tools (Marketo) and SFDC
    • \n
  • Not a must, but nice to have: Experience with drafting messaging and content writing
    • \n"}],"salaryRange":{"max":125000,"currency":"USD","min":95000,"interval":"per-year-salary"},"salaryDescription":"
    For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
    \n
     
    ","salaryDescriptionPlain":"For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\n \n","text":"Field Marketing Manager","country":"US","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    The Revenue Marketing Manager is a strategic partner to Sales, responsible for driving pipeline growth and accelerating revenue through integrated, regionally aligned marketing programs. This role sits at the intersection of marketing and sales, translating regional priorities into measurable demand and pipeline impact.
    ","descriptionBodyPlain":"The Revenue Marketing Manager is a strategic partner to Sales, responsible for driving pipeline growth and accelerating revenue through integrated, regionally aligned marketing programs. This role sits at the intersection of marketing and sales, translating regional priorities into measurable demand and pipeline impact.\n","hostedUrl":"https://jobs.lever.co/contentsquare/2ed1b6fe-8d82-47a4-913c-bcf86e26c881","applyUrl":"https://jobs.lever.co/contentsquare/2ed1b6fe-8d82-47a4-913c-bcf86e26c881/apply"},{"additionalPlain":"Why you should join Contentsquare\n \nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\nHere are a few we want to highlight:\nVirtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\nWork flexibility: hybrid and remote work policies\nGenerous paid time-off policy (every location is different)\nImmediate eligibility for birthing and non-birthing parental leave\nWellbeing and Home Office allowances\nA Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\nEvery full-time employee receives stock options, allowing them to share in the company’s success\nWe have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\nAnd more benefits tailored to each country\n \nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n","additional":"
    \n

    Why you should join Contentsquare

    \n

     

    \n

    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    \n

    Here are a few we want to highlight:

    \n\n

     

    \n

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    \n

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    \n

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    \n
    ","categories":{"commitment":"Full-time","department":"Marketing & Partnership","location":"Barcelona Area","team":"All Marketing & Partnership Roles","allLocations":["Barcelona Area","Spain"]},"createdAt":1779297035570,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.\n\nThis role sits in a small, agile Product-Led Growth (PLG) Marketing team that uses our product itself (Contentsquare), as well as product-centric experiences that we create, to acquire, convert, and retain customers. We leverage everything from pre-signup AI-powered tools and interactive product demos, to post-signup onboarding and trial experiences, to show users the value of our product.\nAs our first (Vibe) Growth Marketing Manager, you’ll start by developing a keen understanding of our users: the problems they face and how our product helps, and their journey from awareness to consideration and conversion. With this understanding as your foundation, you’ll use AI tools, LLMs, no-code/low-code platforms, and smart automation to rapidly unlock new product-led growth channels and optimize existing ones. You’ll build user-facing tools and automate processes that drive growth, but it’s not about traffic volume or vanity metrics. It’s about ensuring that the right profile of high-intent users, who stand to get real value from our product, discover Contentsquare and understand its value.\n","description":"

    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

    This role sits in a small, agile Product-Led Growth (PLG) Marketing team that uses our product itself (Contentsquare), as well as product-centric experiences that we create, to acquire, convert, and retain customers. We leverage everything from pre-signup AI-powered tools and interactive product demos, to post-signup onboarding and trial experiences, to show users the value of our product.

    \n

    As our first (Vibe) Growth Marketing Manager, you’ll start by developing a keen understanding of our users: the problems they face and how our product helps, and their journey from awareness to consideration and conversion. With this understanding as your foundation, you’ll use AI tools, LLMs, no-code/low-code platforms, and smart automation to rapidly unlock new product-led growth channels and optimize existing ones. You’ll build user-facing tools and automate processes that drive growth, but it’s not about traffic volume or vanity metrics. It’s about ensuring that the right profile of high-intent users, who stand to get real value from our product, discover Contentsquare and understand its value.

    ","id":"63e6be47-93f2-462c-b093-233fb0bcb2c7","lists":[{"text":"What you’ll do","content":"\n
  • Build and ship MVPs of growth experiments using tools like Lovable, Bubble, Zapier, or custom scripts without needing support from Product & Engineering.
    • \n
  • Prototype and launch AI-powered workflows to improve speed, personalization, and targeting across marketing channels (e.g. GPTs for ad copy, agents for segmentation, auto-generated landing pages).
    • \n
  • Automate repetitive marketing workflows from campaign QA to performance reporting to lead enrichment.
    • \n
  • Leverage APIs, webhooks, and LLMs to stitch together growth infrastructure that scales smarter.
    • \n
  • Act as an internal multiplier, sharing tools, playbooks, and internal agents that help marketing and GTM teams move faster.
    • \n
  • Collaborate with design, Product, and Data to test and refine ideas that unlock new growth levers.
    • \n"},{"text":"What you’ll need to succeed","content":"\n
  • 3+ years of B2B SaaS growth marketing experience
    • \n
  • Proven experience working with AI, APIs, and automation tools. Bonus if you've built internal agents, custom GPTs, or soloed internal tools.
    • \n
  • Exceptional storytelling and writing skills, with the ability to translate technical capabilities into clear customer value.
    • \n
  • Fluency in Lovable/Zapier/Make/Tray/N8N, GPT-4, Retool, Notion, Airtable, Python, Javascript, SQL, LangChain, Vercel, or equivalent without being precious about the stack.
    • \n
  • Demonstrated ability to work cross-functionally with Product, Marketing, and Demand Gen teams to deliver integrated GTM initiatives.
    • \n
  • A bias toward shipping over spec’ing. You believe a working prototype today is better than a polished deck next week.
    • \n
  • A strong product sense and design instincts, even if you're not a designer or engineer.
    • \n
  • The customer-centricity and commercial acumen needed to priotitize the right initiatives to focus on—not because they’re cool, but because they add real value to our customers and move the needle for our business.
    • \n
  • Ability to thrive in a fast-paced, evolving environment with a bias toward action and impact.
    • \n
  • Bachelor’s degree in Marketing, Business, or a related field; MBA a plus.
    • \n"}],"text":"Growth Engineer","country":"ES","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"

    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

    This role sits in a small, agile Product-Led Growth (PLG) Marketing team that uses our product itself (Contentsquare), as well as product-centric experiences that we create, to acquire, convert, and retain customers. We leverage everything from pre-signup AI-powered tools and interactive product demos, to post-signup onboarding and trial experiences, to show users the value of our product.

    \n

    As our first (Vibe) Growth Marketing Manager, you’ll start by developing a keen understanding of our users: the problems they face and how our product helps, and their journey from awareness to consideration and conversion. With this understanding as your foundation, you’ll use AI tools, LLMs, no-code/low-code platforms, and smart automation to rapidly unlock new product-led growth channels and optimize existing ones. You’ll build user-facing tools and automate processes that drive growth, but it’s not about traffic volume or vanity metrics. It’s about ensuring that the right profile of high-intent users, who stand to get real value from our product, discover Contentsquare and understand its value.

    ","descriptionBodyPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.\n\nThis role sits in a small, agile Product-Led Growth (PLG) Marketing team that uses our product itself (Contentsquare), as well as product-centric experiences that we create, to acquire, convert, and retain customers. We leverage everything from pre-signup AI-powered tools and interactive product demos, to post-signup onboarding and trial experiences, to show users the value of our product.\nAs our first (Vibe) Growth Marketing Manager, you’ll start by developing a keen understanding of our users: the problems they face and how our product helps, and their journey from awareness to consideration and conversion. With this understanding as your foundation, you’ll use AI tools, LLMs, no-code/low-code platforms, and smart automation to rapidly unlock new product-led growth channels and optimize existing ones. You’ll build user-facing tools and automate processes that drive growth, but it’s not about traffic volume or vanity metrics. It’s about ensuring that the right profile of high-intent users, who stand to get real value from our product, discover Contentsquare and understand its value.\n","hostedUrl":"https://jobs.lever.co/contentsquare/63e6be47-93f2-462c-b093-233fb0bcb2c7","applyUrl":"https://jobs.lever.co/contentsquare/63e6be47-93f2-462c-b093-233fb0bcb2c7/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Marketing & Partnership","location":"London","team":"All Marketing & Partnership Roles","allLocations":["London","UK"]},"createdAt":1778516655639,"description":"","descriptionPlain":"","id":"87960d00-c01e-4cfd-9921-86ee4523ea4c","lists":[{"text":"What you’ll do","content":"
    \n
    "},{"text":"How you’ll spend your time","content":"
    \n
    "},{"text":"What you’ll need to succeed","content":"
    \n
    "}],"text":"Growth Marketing Manager","country":"GB","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/contentsquare/87960d00-c01e-4cfd-9921-86ee4523ea4c","applyUrl":"https://jobs.lever.co/contentsquare/87960d00-c01e-4cfd-9921-86ee4523ea4c/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Sales","location":"Denver, Colorado","team":"All Sales Roles","allLocations":["Denver, Colorado","Cleveland, Ohio","Minneapolis, Minnesota","Austin, Texas","Dallas, Texas","Houston, Texas","Salt Lake City, Utah","Los Angeles, California","San Francisco, California","San Diego, California"]},"createdAt":1769710396505,"descriptionPlain":"As an Account Executive based in the United States, you'll join our established sales team to continue accelerating growth for our mid-market team across the US. You'll drive new business sales and collaborate with our teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. \n","description":"
    As an Account Executive based in the United States, you'll join our established sales team to continue accelerating growth for our mid-market team across the US. You'll drive new business sales and collaborate with our teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. 
    ","id":"09cbd296-569c-4c62-a6ed-38595e9acc6f","lists":[{"text":"What you’ll do","content":"\n
  • Lead the full sales cycle from prospecting to closing to drive new business sales as well as develop and grow your existing book of business of customer accounts within North America mid-market prospects.
    • \n
  • Establish and navigate relationships with senior executives and decision-makers
    • \n
  • Cultivate new relationships for Contentsquare through your own outbound efforts and with the help of our SDR team
    • \n
  • Wow prospects with an initial demo of the Contentsquare platform + partner with our sales-savvy Solutions Engineer to win the customer
    • \n
  • Communicate and raise issues appropriately including billing, legal, security, onboarding, and technical inquiries
    • \n
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
    • \n"},{"text":"What you’ll need to succeed","content":"\n
  • Experience years as a sales hunter (new logo / new revenue acquisition) with relevant enterprise SaaS experience
    • \n
  • Knowledge of the martech landscape or web analytics space would be advantageous
    • \n
  • Excellent social skills both with customers and within an organization
    • \n
  • Comfortable talking to a variety of personas - Contentsquare plays a day-to-day role for a wide range of people: engineers, marketers, product managers, designers, data scientists, and C-level executives. You’ll interface with some or all of these in an organization to close deals.
    • \n
  • Ability to balance multiple opportunities simultaneously at various stages of the buying process
    • \n
  • Desire to learn: to gain our customers' trust, you will need to know our product and the analytics market better than anyone else.
    • \n"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","min":70000,"max":85000},"salaryDescription":"
    Compensation Range:  $70,000 -85,000 plus commission
    \n
     
    \n
    For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
    \n
     
    \n
    Please note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits.
    ","salaryDescriptionPlain":"Compensation Range:  $70,000 -85,000 plus commission \n \nFor compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\n \nPlease note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits.\n","text":"Mid-Market Account Executive - Central / West","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"
    As an Account Executive based in the United States, you'll join our established sales team to continue accelerating growth for our mid-market team across the US. You'll drive new business sales and collaborate with our teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. 
    ","descriptionBodyPlain":"As an Account Executive based in the United States, you'll join our established sales team to continue accelerating growth for our mid-market team across the US. You'll drive new business sales and collaborate with our teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. \n","hostedUrl":"https://jobs.lever.co/contentsquare/09cbd296-569c-4c62-a6ed-38595e9acc6f","applyUrl":"https://jobs.lever.co/contentsquare/09cbd296-569c-4c62-a6ed-38595e9acc6f/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nWon BuiltIn Best Places To Work 2026!\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Won BuiltIn Best Places To Work 2026!

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Information Systems ISD","location":"New York, New York","team":"IS Operations","allLocations":["New York, New York","Boston, Massachusetts","Chicago, Illinois","Atlanta, Georgia","Washington, D.C","Miami, Florida","Austin, Texas","Dallas, Texas","Salt Lake City, Utah","Denver, Colorado"]},"createdAt":1776456407155,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the job: \nThe Product Owner for CSM Applications plays a critical role in shaping how Customer Success engages, operates, and delivers value at scale. In this role, you will serve as the primary business owner for our CSM Applications, defining the vision, roadmap, requirements, and cross-functional alignment needed to turn business needs into delivered outcomes.\nYou will partner closely with Operations, Customer Success leadership and cross-functional stakeholders to understand business processes, identify opportunities, prioritize enhancements, and translate requirements into actionable work for the CSM Applications Admins and supporting systems teams.\nThis role is accountable for sprint planning, backlog prioritization, delivery, and ensuring our CSM Applications programs and features drive measurable impact across the customer lifecycle. While the CSM Applications Admins will handle the majority of system configurations, you will be expected to contribute hands-on support when needed to ensure timely delivery.\nThis is a key position within Post-Sales Applications, balancing product strategy, business analysis, program management, and technical aptitude to help our CSM teams work smarter, faster, and more effectively.\nWhat you’ll do:\nOwn the product vision, roadmap, and backlog for CSM Applications, ensuring alignment with Customer Success priorities.\nGather and translate business needs into clear requirements, user stories, and acceptance criteria.\nPartner with CSM Applications Admins to plan sprints, prioritize work, ensure quality and on-time delivery, providing hands-on support as needed.\nDesign and optimize Customer Success processes and workflows.\nCollaborate with Operations, CS Leadership, cross-functional teams, and end users to drive adoption, communicate releases, and support enablement.\nDefine release plans, communicate changes, and ensure stakeholders understand timelines, impacts, and expected outcomes.\nEstablish and track success metrics to evaluate the impact of delivered functionality and inform future roadmap decisions.\nManage day-to-day user support, including troubleshooting, ad-hoc customizations, workflow adjustments, and user administration, security, and permissions.\nMonitor system performance, usage, data integrity, and user activity to guide continuous improvements and platform enhancements.\nMaintain expertise in the owned systems and related technologies by staying current on new features, releases, and industry best practices.\nWhat you'll need to succeed:\n3-5 years of experience, with a good knowledge of the SaaS business model and key customer success metrics. \nBachelor’s degree, or equivalent experience in a relevant field (e.g., Customer Success Operations, Enterprise Applications, Product Ownership, Business Analysis).\nExperience with administering Gainsight, or a similar Customer Success Platform.\nDemonstrated ability to translate business processes into system requirements and solution designs.\nExperience working with Agile methodologies (sprint planning, user story creation and backlog management).\nExperience working in Customer Success and with cross-functional teams (e.g., Sales Operations, Marketing, Customer Experience, Analytics).\nSelf-starter with ownership mentality and strong follow-through.\nExcellent written and verbal communication. We are a global team that is widely distributed across geographies and time zones, so strong communication is key to our success.\nStrategic thinking and prioritization.\nAbility to thrive in a fast-paced environment with shifting priorities.\nProblem solver with a systems mindset and strong analytical skills.\nWhat would make you stand out from the crowd?\nExperience as a Gainsight end-user with strong understanding of CSM workflows.\nGainsight Administrator certification or advanced Gainsight configuration skills.\nCRM administration experience or certification (e.g., Salesforce).\nCustomer-facing experience, especially in a Customer Success Manager role.\nExperience working directly with senior leadership and cross-functional decision-makers.\nOperations experience across Customer Success, Sales, Support, Services, or Marketing.\nBackground in data analysis, building reports and dashboards.\nUnderstanding of data structures, data modeling concepts, and database management.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    \n

    About the job: 

    \n

    The Product Owner for CSM Applications plays a critical role in shaping how Customer Success engages, operates, and delivers value at scale. In this role, you will serve as the primary business owner for our CSM Applications, defining the vision, roadmap, requirements, and cross-functional alignment needed to turn business needs into delivered outcomes.

    \n

    You will partner closely with Operations, Customer Success leadership and cross-functional stakeholders to understand business processes, identify opportunities, prioritize enhancements, and translate requirements into actionable work for the CSM Applications Admins and supporting systems teams.

    \n

    This role is accountable for sprint planning, backlog prioritization, delivery, and ensuring our CSM Applications programs and features drive measurable impact across the customer lifecycle. While the CSM Applications Admins will handle the majority of system configurations, you will be expected to contribute hands-on support when needed to ensure timely delivery.

    \n

    This is a key position within Post-Sales Applications, balancing product strategy, business analysis, program management, and technical aptitude to help our CSM teams work smarter, faster, and more effectively.

    \n

    What you’ll do:

    \n\n

    What you'll need to succeed:

    \n\n

    What would make you stand out from the crowd?

    \n\n
    ","id":"1860f3f2-68d2-40b8-9e4a-43c756be1142","lists":[],"salaryRange":{"min":90000,"max":100000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    \n
    For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
    \n
     
    \n
    Please note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits.
    \n
    ","salaryDescriptionPlain":"For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\n \nPlease note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits.\n","text":"Product Owner - CSM Applications","country":"US","workplaceType":"remote","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    \n

    About the job: 

    \n

    The Product Owner for CSM Applications plays a critical role in shaping how Customer Success engages, operates, and delivers value at scale. In this role, you will serve as the primary business owner for our CSM Applications, defining the vision, roadmap, requirements, and cross-functional alignment needed to turn business needs into delivered outcomes.

    \n

    You will partner closely with Operations, Customer Success leadership and cross-functional stakeholders to understand business processes, identify opportunities, prioritize enhancements, and translate requirements into actionable work for the CSM Applications Admins and supporting systems teams.

    \n

    This role is accountable for sprint planning, backlog prioritization, delivery, and ensuring our CSM Applications programs and features drive measurable impact across the customer lifecycle. While the CSM Applications Admins will handle the majority of system configurations, you will be expected to contribute hands-on support when needed to ensure timely delivery.

    \n

    This is a key position within Post-Sales Applications, balancing product strategy, business analysis, program management, and technical aptitude to help our CSM teams work smarter, faster, and more effectively.

    \n

    What you’ll do:

    \n\n

    What you'll need to succeed:

    \n\n

    What would make you stand out from the crowd?

    \n\n
    ","descriptionBodyPlain":"About the job: \nThe Product Owner for CSM Applications plays a critical role in shaping how Customer Success engages, operates, and delivers value at scale. In this role, you will serve as the primary business owner for our CSM Applications, defining the vision, roadmap, requirements, and cross-functional alignment needed to turn business needs into delivered outcomes.\nYou will partner closely with Operations, Customer Success leadership and cross-functional stakeholders to understand business processes, identify opportunities, prioritize enhancements, and translate requirements into actionable work for the CSM Applications Admins and supporting systems teams.\nThis role is accountable for sprint planning, backlog prioritization, delivery, and ensuring our CSM Applications programs and features drive measurable impact across the customer lifecycle. While the CSM Applications Admins will handle the majority of system configurations, you will be expected to contribute hands-on support when needed to ensure timely delivery.\nThis is a key position within Post-Sales Applications, balancing product strategy, business analysis, program management, and technical aptitude to help our CSM teams work smarter, faster, and more effectively.\nWhat you’ll do:\nOwn the product vision, roadmap, and backlog for CSM Applications, ensuring alignment with Customer Success priorities.\nGather and translate business needs into clear requirements, user stories, and acceptance criteria.\nPartner with CSM Applications Admins to plan sprints, prioritize work, ensure quality and on-time delivery, providing hands-on support as needed.\nDesign and optimize Customer Success processes and workflows.\nCollaborate with Operations, CS Leadership, cross-functional teams, and end users to drive adoption, communicate releases, and support enablement.\nDefine release plans, communicate changes, and ensure stakeholders understand timelines, impacts, and expected outcomes.\nEstablish and track success metrics to evaluate the impact of delivered functionality and inform future roadmap decisions.\nManage day-to-day user support, including troubleshooting, ad-hoc customizations, workflow adjustments, and user administration, security, and permissions.\nMonitor system performance, usage, data integrity, and user activity to guide continuous improvements and platform enhancements.\nMaintain expertise in the owned systems and related technologies by staying current on new features, releases, and industry best practices.\nWhat you'll need to succeed:\n3-5 years of experience, with a good knowledge of the SaaS business model and key customer success metrics. \nBachelor’s degree, or equivalent experience in a relevant field (e.g., Customer Success Operations, Enterprise Applications, Product Ownership, Business Analysis).\nExperience with administering Gainsight, or a similar Customer Success Platform.\nDemonstrated ability to translate business processes into system requirements and solution designs.\nExperience working with Agile methodologies (sprint planning, user story creation and backlog management).\nExperience working in Customer Success and with cross-functional teams (e.g., Sales Operations, Marketing, Customer Experience, Analytics).\nSelf-starter with ownership mentality and strong follow-through.\nExcellent written and verbal communication. We are a global team that is widely distributed across geographies and time zones, so strong communication is key to our success.\nStrategic thinking and prioritization.\nAbility to thrive in a fast-paced environment with shifting priorities.\nProblem solver with a systems mindset and strong analytical skills.\nWhat would make you stand out from the crowd?\nExperience as a Gainsight end-user with strong understanding of CSM workflows.\nGainsight Administrator certification or advanced Gainsight configuration skills.\nCRM administration experience or certification (e.g., Salesforce).\nCustomer-facing experience, especially in a Customer Success Manager role.\nExperience working directly with senior leadership and cross-functional decision-makers.\nOperations experience across Customer Success, Sales, Support, Services, or Marketing.\nBackground in data analysis, building reports and dashboards.\nUnderstanding of data structures, data modeling concepts, and database management.\n","hostedUrl":"https://jobs.lever.co/contentsquare/1860f3f2-68d2-40b8-9e4a-43c756be1142","applyUrl":"https://jobs.lever.co/contentsquare/1860f3f2-68d2-40b8-9e4a-43c756be1142/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Information Systems ISD","location":"Canada","team":"IS Operations","allLocations":["Canada","Toronto","Vancouver"]},"createdAt":1778518338597,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the job: \nThe Product Owner for CSM Applications plays a critical role in shaping how Customer Success engages, operates, and delivers value at scale. In this role, you will serve as the primary business owner for our CSM Applications, defining the vision, roadmap, requirements, and cross-functional alignment needed to turn business needs into delivered outcomes.\nYou will partner closely with Operations, Customer Success leadership and cross-functional stakeholders to understand business processes, identify opportunities, prioritize enhancements, and translate requirements into actionable work for the CSM Applications Admins and supporting systems teams.\nThis role is accountable for sprint planning, backlog prioritization, delivery, and ensuring our CSM Applications programs and features drive measurable impact across the customer lifecycle. While the CSM Applications Admins will handle the majority of system configurations, you will be expected to contribute hands-on support when needed to ensure timely delivery.\nThis is a key position within Post-Sales Applications, balancing product strategy, business analysis, program management, and technical aptitude to help our CSM teams work smarter, faster, and more effectively.\nWhat you’ll do:\nOwn the product vision, roadmap, and backlog for CSM Applications, ensuring alignment with Customer Success priorities.\nGather and translate business needs into clear requirements, user stories, and acceptance criteria.\nPartner with CSM Applications Admins to plan sprints, prioritize work, ensure quality and on-time delivery, providing hands-on support as needed.\nDesign and optimize Customer Success processes and workflows.\nCollaborate with Operations, CS Leadership, cross-functional teams, and end users to drive adoption, communicate releases, and support enablement.\nDefine release plans, communicate changes, and ensure stakeholders understand timelines, impacts, and expected outcomes.\nEstablish and track success metrics to evaluate the impact of delivered functionality and inform future roadmap decisions.\nManage day-to-day user support, including troubleshooting, ad-hoc customizations, workflow adjustments, and user administration, security, and permissions.\nMonitor system performance, usage, data integrity, and user activity to guide continuous improvements and platform enhancements.\nMaintain expertise in the owned systems and related technologies by staying current on new features, releases, and industry best practices.\nWhat you'll need to succeed:\n3-5 years of experience, with a good knowledge of the SaaS business model and key customer success metrics. \nBachelor’s degree, or equivalent experience in a relevant field (e.g., Customer Success Operations, Enterprise Applications, Product Ownership, Business Analysis).\nExperience with administering Gainsight, or a similar Customer Success Platform.\nDemonstrated ability to translate business processes into system requirements and solution designs.\nExperience working with Agile methodologies (sprint planning, user story creation and backlog management).\nExperience working in Customer Success and with cross-functional teams (e.g., Sales Operations, Marketing, Customer Experience, Analytics).\nSelf-starter with ownership mentality and strong follow-through.\nExcellent written and verbal communication. We are a global team that is widely distributed across geographies and time zones, so strong communication is key to our success.\nStrategic thinking and prioritization.\nAbility to thrive in a fast-paced environment with shifting priorities.\nProblem solver with a systems mindset and strong analytical skills.\nWhat would make you stand out from the crowd?\nExperience as a Gainsight end-user with strong understanding of CSM workflows.\nGainsight Administrator certification or advanced Gainsight configuration skills.\nCRM administration experience or certification (e.g., Salesforce).\nCustomer-facing experience, especially in a Customer Success Manager role.\nExperience working directly with senior leadership and cross-functional decision-makers.\nOperations experience across Customer Success, Sales, Support, Services, or Marketing.\nBackground in data analysis, building reports and dashboards.\nUnderstanding of data structures, data modeling concepts, and database management.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About the job: 

    \n

    The Product Owner for CSM Applications plays a critical role in shaping how Customer Success engages, operates, and delivers value at scale. In this role, you will serve as the primary business owner for our CSM Applications, defining the vision, roadmap, requirements, and cross-functional alignment needed to turn business needs into delivered outcomes.

    \n

    You will partner closely with Operations, Customer Success leadership and cross-functional stakeholders to understand business processes, identify opportunities, prioritize enhancements, and translate requirements into actionable work for the CSM Applications Admins and supporting systems teams.

    \n

    This role is accountable for sprint planning, backlog prioritization, delivery, and ensuring our CSM Applications programs and features drive measurable impact across the customer lifecycle. While the CSM Applications Admins will handle the majority of system configurations, you will be expected to contribute hands-on support when needed to ensure timely delivery.

    \n

    This is a key position within Post-Sales Applications, balancing product strategy, business analysis, program management, and technical aptitude to help our CSM teams work smarter, faster, and more effectively.

    \n

    What you’ll do:

    \n\n

    What you'll need to succeed:

    \n\n

    What would make you stand out from the crowd?

    \n","id":"ca7bcaf5-735c-40b7-9c6f-061ea7cfe1ee","lists":[],"salaryRange":{"min":115000,"max":135000,"currency":"CAD","interval":"per-year-salary"},"text":"Product Owner - CSM Applications","country":"CA","workplaceType":"remote","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"

    About the job: 

    \n

    The Product Owner for CSM Applications plays a critical role in shaping how Customer Success engages, operates, and delivers value at scale. In this role, you will serve as the primary business owner for our CSM Applications, defining the vision, roadmap, requirements, and cross-functional alignment needed to turn business needs into delivered outcomes.

    \n

    You will partner closely with Operations, Customer Success leadership and cross-functional stakeholders to understand business processes, identify opportunities, prioritize enhancements, and translate requirements into actionable work for the CSM Applications Admins and supporting systems teams.

    \n

    This role is accountable for sprint planning, backlog prioritization, delivery, and ensuring our CSM Applications programs and features drive measurable impact across the customer lifecycle. While the CSM Applications Admins will handle the majority of system configurations, you will be expected to contribute hands-on support when needed to ensure timely delivery.

    \n

    This is a key position within Post-Sales Applications, balancing product strategy, business analysis, program management, and technical aptitude to help our CSM teams work smarter, faster, and more effectively.

    \n

    What you’ll do:

    \n\n

    What you'll need to succeed:

    \n\n

    What would make you stand out from the crowd?

    \n","descriptionBodyPlain":"About the job: \nThe Product Owner for CSM Applications plays a critical role in shaping how Customer Success engages, operates, and delivers value at scale. In this role, you will serve as the primary business owner for our CSM Applications, defining the vision, roadmap, requirements, and cross-functional alignment needed to turn business needs into delivered outcomes.\nYou will partner closely with Operations, Customer Success leadership and cross-functional stakeholders to understand business processes, identify opportunities, prioritize enhancements, and translate requirements into actionable work for the CSM Applications Admins and supporting systems teams.\nThis role is accountable for sprint planning, backlog prioritization, delivery, and ensuring our CSM Applications programs and features drive measurable impact across the customer lifecycle. While the CSM Applications Admins will handle the majority of system configurations, you will be expected to contribute hands-on support when needed to ensure timely delivery.\nThis is a key position within Post-Sales Applications, balancing product strategy, business analysis, program management, and technical aptitude to help our CSM teams work smarter, faster, and more effectively.\nWhat you’ll do:\nOwn the product vision, roadmap, and backlog for CSM Applications, ensuring alignment with Customer Success priorities.\nGather and translate business needs into clear requirements, user stories, and acceptance criteria.\nPartner with CSM Applications Admins to plan sprints, prioritize work, ensure quality and on-time delivery, providing hands-on support as needed.\nDesign and optimize Customer Success processes and workflows.\nCollaborate with Operations, CS Leadership, cross-functional teams, and end users to drive adoption, communicate releases, and support enablement.\nDefine release plans, communicate changes, and ensure stakeholders understand timelines, impacts, and expected outcomes.\nEstablish and track success metrics to evaluate the impact of delivered functionality and inform future roadmap decisions.\nManage day-to-day user support, including troubleshooting, ad-hoc customizations, workflow adjustments, and user administration, security, and permissions.\nMonitor system performance, usage, data integrity, and user activity to guide continuous improvements and platform enhancements.\nMaintain expertise in the owned systems and related technologies by staying current on new features, releases, and industry best practices.\nWhat you'll need to succeed:\n3-5 years of experience, with a good knowledge of the SaaS business model and key customer success metrics. \nBachelor’s degree, or equivalent experience in a relevant field (e.g., Customer Success Operations, Enterprise Applications, Product Ownership, Business Analysis).\nExperience with administering Gainsight, or a similar Customer Success Platform.\nDemonstrated ability to translate business processes into system requirements and solution designs.\nExperience working with Agile methodologies (sprint planning, user story creation and backlog management).\nExperience working in Customer Success and with cross-functional teams (e.g., Sales Operations, Marketing, Customer Experience, Analytics).\nSelf-starter with ownership mentality and strong follow-through.\nExcellent written and verbal communication. We are a global team that is widely distributed across geographies and time zones, so strong communication is key to our success.\nStrategic thinking and prioritization.\nAbility to thrive in a fast-paced environment with shifting priorities.\nProblem solver with a systems mindset and strong analytical skills.\nWhat would make you stand out from the crowd?\nExperience as a Gainsight end-user with strong understanding of CSM workflows.\nGainsight Administrator certification or advanced Gainsight configuration skills.\nCRM administration experience or certification (e.g., Salesforce).\nCustomer-facing experience, especially in a Customer Success Manager role.\nExperience working directly with senior leadership and cross-functional decision-makers.\nOperations experience across Customer Success, Sales, Support, Services, or Marketing.\nBackground in data analysis, building reports and dashboards.\nUnderstanding of data structures, data modeling concepts, and database management.\n","hostedUrl":"https://jobs.lever.co/contentsquare/ca7bcaf5-735c-40b7-9c6f-061ea7cfe1ee","applyUrl":"https://jobs.lever.co/contentsquare/ca7bcaf5-735c-40b7-9c6f-061ea7cfe1ee/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Customer Success","location":"Tokyo","team":"Professional services APJ","allLocations":["Tokyo"]},"createdAt":1776315570866,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the job:\nThe Professional Services team is an exciting, fast-growing business line within Contentsquare's organisation, and this role sits at its heart. As a Professional Services Consultant, you will be responsible for delivering best-in-class enablement and advisory services to Contentsquare's pro and enterprise tier customers and focus partners. Your primary focus will be driving platform adoption and deep product knowledge through high-quality instructor-led training - both foundational and use case-specific - while also providing strategic guidance and post-onboarding support to help clients get lasting value from the Contentsquare platform.\nYou will work closely with customers throughout their journey: from onboarding through to ongoing success, acting as a trusted expert, a skilled trainer, and a strategic partner. We win when our customers win.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About the job:

    \n

    The Professional Services team is an exciting, fast-growing business line within Contentsquare's organisation, and this role sits at its heart. As a Professional Services Consultant, you will be responsible for delivering best-in-class enablement and advisory services to Contentsquare's pro and enterprise tier customers and focus partners. Your primary focus will be driving platform adoption and deep product knowledge through high-quality instructor-led training - both foundational and use case-specific - while also providing strategic guidance and post-onboarding support to help clients get lasting value from the Contentsquare platform.

    \n

    You will work closely with customers throughout their journey: from onboarding through to ongoing success, acting as a trusted expert, a skilled trainer, and a strategic partner. We win when our customers win.

    ","id":"c5d47eb1-8659-4dd8-8183-6cb1ad975a47","lists":[{"text":"What you’ll do:","content":"

    Enablement and Training (Primary Focus)

    \n\n
  • \n

    Deliver instructor-led training as part of customer onboarding, ensuring new and upsold customers effectively adopt and use Contentsquare's analytics solutions.

    \n
    • \n
  • \n

    Train new teams, departments, and stakeholders within existing customer organisations on an ad hoc basis, adapting content to audience needs and experience levels.

    \n
    • \n
  • \n

    Deliver platform training for Focus Partner Network solution partners, enabling them to independently support their own clients.

    \n
    • \n
  • \n

    Engage a wider customer audience through 1-to-many webinar training offerings, scaling knowledge-sharing across the customer base.

    \n
    • \n
  • \n

    Become a deep product expert across the full suite of Contentsquare's core analytics products, serving as a go-to product specialist for customers.

    \n
    • \n
  • \n

    Define, develop, and adhere to training scope agreements, ensuring structured and high-quality delivery at every touchpoint.

    \n
    • \n\n
    \n

    Strategic Consulting and Post-Onboarding Support

    \n
    \n\n
  • \n

    Provide post-onboarding strategic support, partnering with clients to help them evolve their use of Contentsquare beyond initial adoption into sustained business impact.

    \n
    • \n
  • \n

    Serve as a trusted advisor to a range of customer stakeholders - including CRO teams, marketers, UX/UI designers, and digital leaders - guiding them through data-driven decision-making and business transformation.

    \n
    • \n
  • \n

    Design and facilitate tailored workshops that address specific client challenges, leveraging Contentsquare data to generate actionable recommendations.

    \n
    • \n
  • \n

    Manage the project lifecycle for consulting engagements, including scoping, timeline management, risk mitigation, and stakeholder communication.

    \n
    • \n
  • \n

    Contribute to the growth of the Professional Services team by developing reusable content, processes, and best practices that can be shared across the team.

    \n
    • \n\n
    \n

    Cross-Functional Collaboration

    \n\n
  • \n

    Collaborate effectively with Customer Success Managers, Onboarding Program Managers, Account Executives, and Implementation Consultants to deliver a seamless customer experience.

    \n
    • \n
  • \n

    Work cross-functionally on internal initiatives that support the scaling of the Professional Services function.

    \n
    • \n\n
    "},{"text":"What you’ll need to succeed:","content":"\n
  • 2-4 years of experience in training consultancy, professional services, or client-facing consulting, ideally within a SaaS, MarTech, or Analytics environment.
    • \n
  • \n

    Strong presentation, communication, and instructional design skills, with a proven ability to present technical concepts to varied audiences.

    \n
    • \n
  • \n

    Ability to rapidly learn and effectively train others in analytics technology.

    \n
    • \n
  • \n

    Experience consulting and providing recommendations to clients, with strong written and verbal communication skills.

    \n
    • \n
  • \n

    Solid analytical and problem-solving skills (quantitative, conceptual, and practical).

    \n
    • \n
  • \n

    Strong project management and organisational skills, with the ability to manage multiple activities in parallel in a fast-paced environment.

    \n
    • \n
  • \n

    Proactive work ethic, strong follow-through, and a positive attitude.

    \n
    • \n
  • \n

    Ability to thrive in a global, cross-functional, team-based environment.

    \n
    • \n
  • \n

    Flexibility and the ability to adapt quickly to changing priorities and ambiguous situations.

    \n
    • \n"},{"text":"What makes you stand out:","content":"\n
  • Prior experience in a training or enablement role within a SaaS company, combined with exposure to consulting or strategic advisory work.
    • \n
  • \n

    Background in e-commerce, A/B testing, digital, or analytics businesses.

    \n
    • \n
  • \n

    Strong knowledge and experience with CRO, A/B Testing, or UX/UI.

    \n
    • \n
  • \n

    Experience with SQL, HTML, CSS, JS, or working with data warehouses and BI tools.

    \n
    • \n
  • \n

    Consulting background with experience delivering structured programmes or business transformation projects.

    \n
    • \n
  • \n

    Knowledge or experience in UI/UX, cognitive science, or web/app development

    \n
    • \n"}],"text":"Professional Services Consultant","country":"JP","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"

    About the job:

    \n

    The Professional Services team is an exciting, fast-growing business line within Contentsquare's organisation, and this role sits at its heart. As a Professional Services Consultant, you will be responsible for delivering best-in-class enablement and advisory services to Contentsquare's pro and enterprise tier customers and focus partners. Your primary focus will be driving platform adoption and deep product knowledge through high-quality instructor-led training - both foundational and use case-specific - while also providing strategic guidance and post-onboarding support to help clients get lasting value from the Contentsquare platform.

    \n

    You will work closely with customers throughout their journey: from onboarding through to ongoing success, acting as a trusted expert, a skilled trainer, and a strategic partner. We win when our customers win.

    ","descriptionBodyPlain":"About the job:\nThe Professional Services team is an exciting, fast-growing business line within Contentsquare's organisation, and this role sits at its heart. As a Professional Services Consultant, you will be responsible for delivering best-in-class enablement and advisory services to Contentsquare's pro and enterprise tier customers and focus partners. Your primary focus will be driving platform adoption and deep product knowledge through high-quality instructor-led training - both foundational and use case-specific - while also providing strategic guidance and post-onboarding support to help clients get lasting value from the Contentsquare platform.\nYou will work closely with customers throughout their journey: from onboarding through to ongoing success, acting as a trusted expert, a skilled trainer, and a strategic partner. We win when our customers win.\n","hostedUrl":"https://jobs.lever.co/contentsquare/c5d47eb1-8659-4dd8-8183-6cb1ad975a47","applyUrl":"https://jobs.lever.co/contentsquare/c5d47eb1-8659-4dd8-8183-6cb1ad975a47/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Customer Success","location":"London area","team":"Professional services EMEA","allLocations":["London area"]},"createdAt":1780070508306,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nThe Professional Services team at Contentsquare is dedicated to accelerating time-to-value and helping customers realize measurable impact from their digital experience data. As a Professional Services Consultant – Strategic Consulting Track, you will act as a trusted advisor guiding clients through digital transformation. From facilitating workshops to developing optimization roadmaps and business cases, your work will define how customers derive lasting strategic value from Contentsquare.\nThis role blends consulting, technical understanding, and data analysis. You will guide customers through business prioritization, roadmap development, and organizational change while collaborating closely with Data Analysts and UX Design Consultants to drive holistic outcomes.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    \n

    The Professional Services team at Contentsquare is dedicated to accelerating time-to-value and helping customers realize measurable impact from their digital experience data. As a Professional Services Consultant – Strategic Consulting Track, you will act as a trusted advisor guiding clients through digital transformation. From facilitating workshops to developing optimization roadmaps and business cases, your work will define how customers derive lasting strategic value from Contentsquare.

    \n

    This role blends consulting, technical understanding, and data analysis. You will guide customers through business prioritization, roadmap development, and organizational change while collaborating closely with Data Analysts and UX Design Consultants to drive holistic outcomes.

    \n
    ","id":"e8009d35-5b6d-41fd-b2ee-b2bb8ad5224a","lists":[{"text":"What You'll do:","content":"
    \n\n
  • \n

    Take full ownership of strategy-focused professional services engagements from initiation through completion, ensuring alignment, momentum, and delivery quality.

    \n
    • \n
  • \n

    Lead discovery and diagnostic sessions to understand customer business objectives, organizational maturity, and strategic priorities.

    \n
    • \n
  • \n

    Build strong client relationships by aligning Contentsquare's capabilities to long-term business goals.

    \n
    • \n
  • \n

    Translate platform insights into strategic recommendations and prioritized roadmaps that drive measurable business outcomes.

    \n
    • \n
  • \n

    Design and facilitate workshops, stakeholder sessions, and executive reviews to drive alignment and momentum.

    \n
    • \n
  • \n

    Help customers embed digital experience intelligence into their operating model, governance, and strategic decision-making.

    \n
    • \n
  • \n

    Lead change management efforts by influencing organizational culture and building internal advocacy for digital experience programmes.

    \n
    • \n
  • \n

    Develop strong expertise in the Contentsquare platform, with a focus on strategic application and business value realization.

    \n
    • \n
  • \n

    Work closely with Data Analysts and UX Design Consultants to deliver integrated, insight-led engagements.

    \n
    • \n
  • \n

    Contribute to reusable strategic frameworks, playbooks, and methodologies.

    \n
    • \n
  • \n

    Advocate for customer needs internally to influence product and service evolution.

    \n
    • \n\n
    "},{"text":"Who You Are:","content":"
    \n\n
  • \n

    Experience in management consulting, strategic consulting, or customer-facing business advisory roles.

    \n
    • \n
  • \n

    Strong structured thinking and strategic problem-solving skills, with the ability to frame ambiguous challenges clearly.

    \n
    • \n
  • \n

    Strong analytical and quantitative problem-solving skills.

    \n
    • \n
  • \n

    Experience influencing senior stakeholders and navigating complex organizational dynamics.

    \n
    • \n
  • \n

    Ability to manage a portfolio of clients independently.

    \n
    • \n
  • \n

    2-4 years of experience in a consulting, strategy, or advisory environment.

    \n
    • \n
  • \n

    Familiarity with digital analytics platforms and data collection concepts.

    \n
    • \n
  • \n

    BI tools, data infrastructure experience, or strong CRO knowledge is a plus.

    \n
    • \n\n
    "}],"text":"Professional Services Consultant – Strategic Consulting Track","country":"GB","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    \n

    The Professional Services team at Contentsquare is dedicated to accelerating time-to-value and helping customers realize measurable impact from their digital experience data. As a Professional Services Consultant – Strategic Consulting Track, you will act as a trusted advisor guiding clients through digital transformation. From facilitating workshops to developing optimization roadmaps and business cases, your work will define how customers derive lasting strategic value from Contentsquare.

    \n

    This role blends consulting, technical understanding, and data analysis. You will guide customers through business prioritization, roadmap development, and organizational change while collaborating closely with Data Analysts and UX Design Consultants to drive holistic outcomes.

    \n
    ","descriptionBodyPlain":"The Professional Services team at Contentsquare is dedicated to accelerating time-to-value and helping customers realize measurable impact from their digital experience data. As a Professional Services Consultant – Strategic Consulting Track, you will act as a trusted advisor guiding clients through digital transformation. From facilitating workshops to developing optimization roadmaps and business cases, your work will define how customers derive lasting strategic value from Contentsquare.\nThis role blends consulting, technical understanding, and data analysis. You will guide customers through business prioritization, roadmap development, and organizational change while collaborating closely with Data Analysts and UX Design Consultants to drive holistic outcomes.\n","hostedUrl":"https://jobs.lever.co/contentsquare/e8009d35-5b6d-41fd-b2ee-b2bb8ad5224a","applyUrl":"https://jobs.lever.co/contentsquare/e8009d35-5b6d-41fd-b2ee-b2bb8ad5224a/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Sales","location":"Tokyo","team":"All Sales Roles","allLocations":["Tokyo"]},"createdAt":1768345192120,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout Our Business in Japan:\nIn April 2022, we established our Japanese subsidiary, led by Country Manager Kenichiro Ina. Since then, we have experienced rapid growth and have become a trusted partner for enterprise companies across various industries.\n\nCurrently, our team consists of approximately 18 members, playing key roles such as Account Executives (AE), Sales Development Representatives (SDR), Pre-sales, Customer Success Managers (CSM), Marketing, and Partner Sales. \n\nTogether, we are dedicated to enhancing business efficiency, driving innovation, and supporting digital transformation.\nWe take pride in serving over 60 enterprise customers in Japan, including industry-leading companies such as Sony, Sumitomo Mitsui Card, Casio, Belluna, and SoftBank. These companies leverage our solutions to achieve significant business outcomes and maintain competitiveness in an ever-evolving digital landscape.\n\nAbout the Role:\nReporting to the Head of Sales Development APJ, this role is ideal for a motivated individual who can drive new business opportunities while building strong relationships in the Japanese market. You will play a key role in introducing our product to new customers, working closely with internal teams to refine our sales approach. Operating from our Tokyo office, you will help shape our regional sales strategy by deeply understanding customer challenges and demonstrating how our solutions can address them. As a fast-growing company, we seek individuals who take initiative and ownership in expanding our market presence. This is an excellent opportunity for career growth within the organization.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About Our Business in Japan:
    In April 2022, we established our Japanese subsidiary, led by Country Manager Kenichiro Ina. Since then, we have experienced rapid growth and have become a trusted partner for enterprise companies across various industries.

    Currently, our team consists of approximately 18 members, playing key roles such as Account Executives (AE), Sales Development Representatives (SDR), Pre-sales, Customer Success Managers (CSM), Marketing, and Partner Sales.

    Together, we are dedicated to enhancing business efficiency, driving innovation, and supporting digital transformation.
    We take pride in serving over 60 enterprise customers in Japan, including industry-leading companies such as Sony, Sumitomo Mitsui Card, Casio, Belluna, and SoftBank. These companies leverage our solutions to achieve significant business outcomes and maintain competitiveness in an ever-evolving digital landscape.

    About the Role:
    Reporting to the Head of Sales Development APJ, this role is ideal for a motivated individual who can drive new business opportunities while building strong relationships in the Japanese market. You will play a key role in introducing our product to new customers, working closely with internal teams to refine our sales approach. Operating from our Tokyo office, you will help shape our regional sales strategy by deeply understanding customer challenges and demonstrating how our solutions can address them. As a fast-growing company, we seek individuals who take initiative and ownership in expanding our market presence. This is an excellent opportunity for career growth within the organization.
    ","id":"ca8108e5-4993-40e0-b89a-5728218df5cb","lists":[{"text":"Your responsibilities?","content":"
  • Identify and develop business opportunities through strategic outreach, including personalized emails, networking, industry events, and referrals
  • Build and nurture long-term relationships with key decision-makers, including C-Level executives
  • Establish trust and credibility by becoming a subject matter expert in the industry and understanding the unique business needs of the Japanese market
  • Develop and execute a structured sales plan, ensuring consistent pipeline growth and accurate forecasting
  • Conduct market research to identify customer challenges and provide insights to internal teams for continuous improvement
  • Meet and exceed quarterly and annual sales targets through consultative, relationship-driven sales strategies
    • "},{"text":"About you?","content":"
  • A strong drive to succeed and a proactive approach to business development
  • Minimum 1 year of successful sales or business development experience, preferably in B2B technology, SaaS, analytics, or CRM software
  • Excellent communication and presentation skills, both verbal and written, with fluency in Japanese and business-level English
  • Ability to adapt to Japan’s business culture, focusing on trust, long-term relationship building, and consultative sales approaches
  • A competitive mindset and a track record of success in any field (e.g., sports, academics, or other achievements)
    • "}],"text":"Sales Development Representative","country":"JP","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    About Our Business in Japan:
    In April 2022, we established our Japanese subsidiary, led by Country Manager Kenichiro Ina. Since then, we have experienced rapid growth and have become a trusted partner for enterprise companies across various industries.

    Currently, our team consists of approximately 18 members, playing key roles such as Account Executives (AE), Sales Development Representatives (SDR), Pre-sales, Customer Success Managers (CSM), Marketing, and Partner Sales.

    Together, we are dedicated to enhancing business efficiency, driving innovation, and supporting digital transformation.
    We take pride in serving over 60 enterprise customers in Japan, including industry-leading companies such as Sony, Sumitomo Mitsui Card, Casio, Belluna, and SoftBank. These companies leverage our solutions to achieve significant business outcomes and maintain competitiveness in an ever-evolving digital landscape.

    About the Role:
    Reporting to the Head of Sales Development APJ, this role is ideal for a motivated individual who can drive new business opportunities while building strong relationships in the Japanese market. You will play a key role in introducing our product to new customers, working closely with internal teams to refine our sales approach. Operating from our Tokyo office, you will help shape our regional sales strategy by deeply understanding customer challenges and demonstrating how our solutions can address them. As a fast-growing company, we seek individuals who take initiative and ownership in expanding our market presence. This is an excellent opportunity for career growth within the organization.
    ","descriptionBodyPlain":"About Our Business in Japan:\nIn April 2022, we established our Japanese subsidiary, led by Country Manager Kenichiro Ina. Since then, we have experienced rapid growth and have become a trusted partner for enterprise companies across various industries.\n\nCurrently, our team consists of approximately 18 members, playing key roles such as Account Executives (AE), Sales Development Representatives (SDR), Pre-sales, Customer Success Managers (CSM), Marketing, and Partner Sales. \n\nTogether, we are dedicated to enhancing business efficiency, driving innovation, and supporting digital transformation.\nWe take pride in serving over 60 enterprise customers in Japan, including industry-leading companies such as Sony, Sumitomo Mitsui Card, Casio, Belluna, and SoftBank. These companies leverage our solutions to achieve significant business outcomes and maintain competitiveness in an ever-evolving digital landscape.\n\nAbout the Role:\nReporting to the Head of Sales Development APJ, this role is ideal for a motivated individual who can drive new business opportunities while building strong relationships in the Japanese market. You will play a key role in introducing our product to new customers, working closely with internal teams to refine our sales approach. Operating from our Tokyo office, you will help shape our regional sales strategy by deeply understanding customer challenges and demonstrating how our solutions can address them. As a fast-growing company, we seek individuals who take initiative and ownership in expanding our market presence. This is an excellent opportunity for career growth within the organization.\n","hostedUrl":"https://jobs.lever.co/contentsquare/ca8108e5-4993-40e0-b89a-5728218df5cb","applyUrl":"https://jobs.lever.co/contentsquare/ca8108e5-4993-40e0-b89a-5728218df5cb/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Sales","location":"Cairo","team":"SDR MM EMEA","allLocations":["Cairo"]},"createdAt":1769748618011,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the job:\nThis role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About the job:
    \n
    This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.
    ","id":"8f340030-2dff-4016-b53d-0ecc5a87a984","lists":[{"text":"What you’ll do:","content":"\n
  • Research target accounts and contacts to identify key decision-makers and understand business challenges
    • \n
  • Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts
    • \n
  • Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent
    • \n
  • Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context
    • \n
  • Consistently meet or exceed KPI and activity expectations
    • \n
  • Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated
    • \n
  • Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions
    • \n"},{"text":"What you’ll need to succeed:","content":"\n
  • Fluent in English & German (written and verbal communication)
    • \n
  • Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback
    • \n
  • Growth-minded - thinks strategically about business impact while driving personal success
    • \n
  • Proactive and resilient - takes initiative rather than waiting for direction
    • \n
  • Minimum 1 year successful sales/SDR track record
    • \n
  • Relevant experience in SaaS, Analytics, or CRM software solutions
    • \n
  • Competitive nature and drive to succeed (demonstrated through professional or personal achievements)
    • \n
  • Ability to work effectively in a hybrid environment with strong self-management skills
    • \n"}],"text":"Sales Development Representative - German speaking","country":"EG","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    About the job:
    \n
    This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.
    ","descriptionBodyPlain":"About the job:\nThis role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.\n","hostedUrl":"https://jobs.lever.co/contentsquare/8f340030-2dff-4016-b53d-0ecc5a87a984","applyUrl":"https://jobs.lever.co/contentsquare/8f340030-2dff-4016-b53d-0ecc5a87a984/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Sales","location":"Barcelona","team":"All Sales Roles","allLocations":["Barcelona"]},"createdAt":1779959910663,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the job\n \nThis role requires a driven individual who can achieve and exceed targets while supporting our Southern Europe Sales function. Based in our Milan office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.\nWhat you'll do:\nResearch target accounts and contacts to identify key decision-makers and understand business challenges\nProspect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts\nQualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent\nSchedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context\nConsistently meet or exceed KPI and activity expectations\nAchieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated\nStay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions\nAbout you:\n\n\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    \n
    \n

    About the job

    \n
     
    \n
    This role requires a driven individual who can achieve and exceed targets while supporting our Southern Europe Sales function. Based either in our Barcelona office on a hybrid basis (in-office a few days per week) or remotely in Madrid, you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.
    \n
    \n
    \n
    \n

    What you'll do:

    \n
    \n
    \n
      \n
    • Research target accounts and contacts to identify key decision-makers and understand business challenges
      • \n
    • Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts
      • \n
    • Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent
      • \n
    • Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context
      • \n
    • Consistently meet or exceed KPI and activity expectations
      • \n
    • Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated
      • \n
    • Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions
      • \n
    \n
    \n
    \n
    \n
    \n

    About you:

    \n
    \n
    \n
      \n
    • Fluent in English language & Spanish language (written and verbal)
      • \n
    • Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback
      • \n
    • Growth-minded - thinks strategically about business impact while driving personal success
      • \n
    • Spanish market knowledge required, Greek market knowledge is a plus
      • \n
    • Proactive and resilient - takes initiative rather than waiting for direction
      • \n
    • Relevant experience in SaaS, Analytics, or CRM software solutions preferred
      • \n
    • Competitive nature and drive to succeed (demonstrated through professional or personal achievements)
      • \n
    • Ability to work effectively in a hybrid environment with strong self-management skills
      • \n
    \n
    \n
    \n
    ","id":"358704dd-9790-4604-bdad-bee895f35296","lists":[],"text":"Sales Development Representative, Spain","country":"ES","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    \n
    \n

    About the job

    \n
     
    \n
    This role requires a driven individual who can achieve and exceed targets while supporting our Southern Europe Sales function. Based either in our Barcelona office on a hybrid basis (in-office a few days per week) or remotely in Madrid, you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.
    \n
    \n
    \n
    \n

    What you'll do:

    \n
    \n
    \n
      \n
    • Research target accounts and contacts to identify key decision-makers and understand business challenges
      • \n
    • Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts
      • \n
    • Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent
      • \n
    • Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context
      • \n
    • Consistently meet or exceed KPI and activity expectations
      • \n
    • Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated
      • \n
    • Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions
      • \n
    \n
    \n
    \n
    \n
    \n

    About you:

    \n
    \n
    \n
      \n
    • Fluent in English language & Spanish language (written and verbal)
      • \n
    • Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback
      • \n
    • Growth-minded - thinks strategically about business impact while driving personal success
      • \n
    • Spanish market knowledge required, Greek market knowledge is a plus
      • \n
    • Proactive and resilient - takes initiative rather than waiting for direction
      • \n
    • Relevant experience in SaaS, Analytics, or CRM software solutions preferred
      • \n
    • Competitive nature and drive to succeed (demonstrated through professional or personal achievements)
      • \n
    • Ability to work effectively in a hybrid environment with strong self-management skills
      • \n
    \n
    \n
    \n
    ","descriptionBodyPlain":"About the job\n \nThis role requires a driven individual who can achieve and exceed targets while supporting our Southern Europe Sales function. Based in our Milan office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.\nWhat you'll do:\nResearch target accounts and contacts to identify key decision-makers and understand business challenges\nProspect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts\nQualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent\nSchedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context\nConsistently meet or exceed KPI and activity expectations\nAchieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated\nStay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions\nAbout you:\n\n\n","hostedUrl":"https://jobs.lever.co/contentsquare/358704dd-9790-4604-bdad-bee895f35296","applyUrl":"https://jobs.lever.co/contentsquare/358704dd-9790-4604-bdad-bee895f35296/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Sales","location":"Madrid","team":"All Sales Roles","allLocations":["Madrid"]},"createdAt":1779961400284,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the job\n \nThis role requires a driven individual who can achieve and exceed targets while supporting our Southern Europe Sales function. Based in our Milan office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.\nWhat you'll do:\nResearch target accounts and contacts to identify key decision-makers and understand business challenges\nProspect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts\nQualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent\nSchedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context\nConsistently meet or exceed KPI and activity expectations\nAchieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated\nStay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions\nAbout you:\n\n\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    \n
    \n

    About the job

    \n
     
    \n
    This role requires a driven individual who can achieve and exceed targets while supporting our Southern Europe Sales function. Based either in our Barcelona office on a hybrid basis (in-office a few days per week) or remotely in Madrid, you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.
    \n
    \n
    \n
    \n

    What you'll do:

    \n
    \n
    \n
      \n
    • Research target accounts and contacts to identify key decision-makers and understand business challenges
      • \n
    • Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts
      • \n
    • Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent
      • \n
    • Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context
      • \n
    • Consistently meet or exceed KPI and activity expectations
      • \n
    • Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated
      • \n
    • Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions
      • \n
    \n
    \n
    \n
    \n
    \n

    About you:

    \n
    \n
    \n
      \n
    • Fluent in English language & Spanish language (written and verbal)
      • \n
    • Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback
      • \n
    • Growth-minded - thinks strategically about business impact while driving personal success
      • \n
    • Spanish market knowledge required, Greek market knowledge is a plus
      • \n
    • Proactive and resilient - takes initiative rather than waiting for direction
      • \n
    • Relevant experience in SaaS, Analytics, or CRM software solutions preferred
      • \n
    • Competitive nature and drive to succeed (demonstrated through professional or personal achievements)
      • \n
    • Ability to work effectively in a hybrid environment with strong self-management skills
      • \n
    \n
    \n
    \n
    ","id":"a71c2730-1376-4c6a-80b8-3633d76ba729","lists":[],"text":"Sales Development Representative, Spain","country":"ES","workplaceType":"remote","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    \n
    \n

    About the job

    \n
     
    \n
    This role requires a driven individual who can achieve and exceed targets while supporting our Southern Europe Sales function. Based either in our Barcelona office on a hybrid basis (in-office a few days per week) or remotely in Madrid, you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.
    \n
    \n
    \n
    \n

    What you'll do:

    \n
    \n
    \n
      \n
    • Research target accounts and contacts to identify key decision-makers and understand business challenges
      • \n
    • Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts
      • \n
    • Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent
      • \n
    • Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context
      • \n
    • Consistently meet or exceed KPI and activity expectations
      • \n
    • Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated
      • \n
    • Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions
      • \n
    \n
    \n
    \n
    \n
    \n

    About you:

    \n
    \n
    \n
      \n
    • Fluent in English language & Spanish language (written and verbal)
      • \n
    • Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback
      • \n
    • Growth-minded - thinks strategically about business impact while driving personal success
      • \n
    • Spanish market knowledge required, Greek market knowledge is a plus
      • \n
    • Proactive and resilient - takes initiative rather than waiting for direction
      • \n
    • Relevant experience in SaaS, Analytics, or CRM software solutions preferred
      • \n
    • Competitive nature and drive to succeed (demonstrated through professional or personal achievements)
      • \n
    • Ability to work effectively in a hybrid environment with strong self-management skills
      • \n
    \n
    \n
    \n
    ","descriptionBodyPlain":"About the job\n \nThis role requires a driven individual who can achieve and exceed targets while supporting our Southern Europe Sales function. Based in our Milan office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.\nWhat you'll do:\nResearch target accounts and contacts to identify key decision-makers and understand business challenges\nProspect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts\nQualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent\nSchedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context\nConsistently meet or exceed KPI and activity expectations\nAchieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated\nStay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions\nAbout you:\n\n\n","hostedUrl":"https://jobs.lever.co/contentsquare/a71c2730-1376-4c6a-80b8-3633d76ba729","applyUrl":"https://jobs.lever.co/contentsquare/a71c2730-1376-4c6a-80b8-3633d76ba729/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nWon BuiltIn Best Places To Work 2026!\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Won BuiltIn Best Places To Work 2026!

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Customer Success","location":"New York, New York","team":"Customer Support","allLocations":["New York, New York"]},"createdAt":1779367569755,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the Role\nWe are looking for a strategic and operationally exceptional Head of Support to lead our global Support organization. This leader will own the strategy, operational execution, and transformation of Support into an AI-first, scalable, multi-product function that delivers fast, consistent, value-creating outcomes for every customer.\nThis role oversees Support delivery across all products and regions, the AI and automation roadmap, the global hybrid and vendor delivery model, tooling modernization, services performance management, and organizational design.\nThe ideal candidate is a strategic and operational leader with deep SaaS Support experience, strong financial acumen, and a proven ability to transform Support organizations through automation, scalable delivery models, and technology innovation. You will partner cross-functionally with Customer Success, Professional Services, Product, Engineering, and Sales to ensure customers realize maximum value from the Contentsquare platform.\nThis role is critical in driving customer retention, satisfaction, scalability, and operational maturity as Contentsquare continues its global growth journey.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    \n

    About the Role

    \n

    We are looking for a strategic and operationally exceptional Head of Support to lead our global Support organization. This leader will own the strategy, operational execution, and transformation of Support into an AI-first, scalable, multi-product function that delivers fast, consistent, value-creating outcomes for every customer.

    \n

    This role oversees Support delivery across all products and regions, the AI and automation roadmap, the global hybrid and vendor delivery model, tooling modernization, services performance management, and organizational design.

    \n

    The ideal candidate is a strategic and operational leader with deep SaaS Support experience, strong financial acumen, and a proven ability to transform Support organizations through automation, scalable delivery models, and technology innovation. You will partner cross-functionally with Customer Success, Professional Services, Product, Engineering, and Sales to ensure customers realize maximum value from the Contentsquare platform.

    \n

    This role is critical in driving customer retention, satisfaction, scalability, and operational maturity as Contentsquare continues its global growth journey.

    \n
    ","id":"1d979994-1cef-40ec-92b1-3a0a8e95f6a8","lists":[{"text":"What You'll Do","content":"
    \n

    Support Strategy & Leadership

    \n\n
  • \n

    Lead and scale a global Support organization across EMEA, North America, and APAC.

    \n
    • \n
  • \n

    Define and execute the Support strategy aligned with company growth objectives, retention targets, and customer outcomes.

    \n
    • \n
  • \n

    Lead the transformation of Support into an AI-first, scalable, multi-product function.

    \n
    • \n
  • \n

    Establish regional operating models and leadership structures that improve delivery consistency and operational accountability.

    \n
    • \n
  • \n

    Drive organizational alignment and integration initiatives following structural or product changes.

    \n
    • \n\n

    AI & Automation Strategy

    \n\n
  • \n

    Set and execute the roadmap for AI-driven deflection, triage, and resolution across all products.

    \n
    • \n
  • \n

    Lead the implementation of AI-powered support tools, chatbots, and operational agents.

    \n
    • \n
  • \n

    Make automation the default, not the exception, and scale containment without compromising customer experience.

    \n
    • \n
  • \n

    Position Support automation as a driver of both cost efficiency and customer satisfaction.

    \n
    • \n\n

    Multi-Product Service Delivery & Operational Excellence

    \n\n
  • \n

    Oversee end-to-end Support delivery across Contentsquare, Heap, Hotjar, and Loris.

    \n
    • \n
  • \n

    Run Support across Free, Growth, Pro, and Enterprise tiers with clear, enforced service standards for each.

    \n
    • \n
  • \n

    Own SLAs, CSAT, first contact resolution, deflection rate, and cost to serve.

    \n
    • \n
  • \n

    Implement operational cadences, KPI frameworks, and business review processes that improve visibility and execution.

    \n
    • \n
  • \n

    Lead the Support side of the Hotjar migration and build the playbook for absorbing future product transitions without service disruption.

    \n
    • \n
  • \n

    Partner with Product and Engineering to build support readiness for new AI-powered product features, ensuring the team is trained, tooling is in place, and ticket intake forecasts account for new product complexity before general availability

    \n
    • \n\n

    Global Hybrid & Vendor Delivery Model

    \n\n
  • \n

    Build and manage a hybrid delivery model across in-house teams and outsourced partners.

    \n
    • \n
  • \n

    Develop tiered delivery frameworks leveraging internal teams, regional partners, and remote delivery models.

    \n
    • \n
  • \n

    Lead partner negotiations and vendor management initiatives to improve delivery capacity and cost efficiency.

    \n
    • \n
  • \n

    Establish governance models and performance standards across internal and external delivery teams.

    \n
    • \n\n

    Technology & Systems Transformation

    \n\n
  • \n

    Lead the modernization of Support tooling, systems, and operational infrastructure.

    \n
    • \n
  • \n

    Evaluate, negotiate, and implement platforms that improve customer visibility, case resolution, and KPI reporting.

    \n
    • \n
  • \n

    Partner with Product and Engineering on integrations and workflow automation across the Support lifecycle.

    \n
    • \n\n

    Voice of the Customer & Growth Contribution

    \n\n
  • \n

    Turn ticket data into product insight through a structured feedback loop into Product and Engineering, so we fix root causes, not just symptoms.

    \n
    • \n
  • \n

    Build the motion for Support to surface trial activations, upsell signals, and expansion opportunities to Customer Success and Sales.

    \n
    • \n
  • \n

    Contribute operational insights that improve product adoption, retention, and long-term customer value.

    \n
    • \n\n

    Cross-Functional Collaboration

    \n\n
  • \n

    Partner closely with:

    \n\n
  • \n

    Customer Success and Professional Services on customer lifecycle alignment

    \n
    • \n
  • \n

    Product and Engineering teams on implementation challenges and customer feedback

    \n
    • \n
  • \n

    Sales leadership on support positioning and tier definition

    \n
    • \n
  • \n

    Finance on budgeting, forecasting, and cost-to-serve management

    \n
    • \n\n\n
  • \n

    Support strategic customer escalations and complex engagements where executive oversight is required.

    \n
    • \n\n

    Leadership & Talent Development

    \n\n
  • \n

    Build high-performing Support leadership and delivery teams across regions.

    \n
    • \n
  • \n

    Build a team that is technically fluent, customer-obsessed, and comfortable working alongside AI agents.

    \n
    • \n
  • \n

    Create career paths across products, not within silos.

    \n
    • \n
  • \n

    Drive clear accountability structures, communication frameworks, and performance management practices.

    \n
    • \n
  • \n

    Lead teams through organizational transformation and operational scaling while maintaining execution focus and team alignment.

    \n
    • \n\n
    "},{"text":"What You'll Need","content":"
    \n\n
  • \n

    10+ years of experience in Customer Support, Customer Operations, or SaaS Services leadership roles.

    \n
    • \n
  • \n

    Proven track record leading large-scale Support transformation initiatives

    \n
    • \n
  • \n

    Proven experience scaling AI-driven support tools (chatbots, deflection engines, automation agents) from pilot to enterprise-wide deployment, with measurable containment and satisfaction outcomes.

    \n
    • \n
  • \n

    Demonstrated experience managing a global incident management process including on-call rotations, priority protocols, external status page communications, and post-mortem disciplines.

    \n
    • \n
  • \n

    Strong experience running multi-product or multi-business-unit Support in a SaaS environment, ideally through an acquisition or integration.

    \n
    • \n
  • \n

    Demonstrated expertise managing hybrid delivery models across in-house and outsourced teams.

    \n
    • \n
  • \n

    Experience implementing Support tooling, automation platforms, and scalable delivery frameworks.

    \n
    • \n
  • \n

    Strong financial and operational acumen with experience managing Support budgets, forecasting, and cost to serve.

    \n
    • \n
  • \n

    Experience leading global or regional teams in fast-paced, high-growth environments.

    \n
    • \n
  • \n

    Strong executive communication, stakeholder management, and organizational leadership capabilities.

    \n
    • \n\n
    "}],"salaryRange":{"min":200000,"max":240000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Director, Global Support","country":"US","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    \n

    About the Role

    \n

    We are looking for a strategic and operationally exceptional Head of Support to lead our global Support organization. This leader will own the strategy, operational execution, and transformation of Support into an AI-first, scalable, multi-product function that delivers fast, consistent, value-creating outcomes for every customer.

    \n

    This role oversees Support delivery across all products and regions, the AI and automation roadmap, the global hybrid and vendor delivery model, tooling modernization, services performance management, and organizational design.

    \n

    The ideal candidate is a strategic and operational leader with deep SaaS Support experience, strong financial acumen, and a proven ability to transform Support organizations through automation, scalable delivery models, and technology innovation. You will partner cross-functionally with Customer Success, Professional Services, Product, Engineering, and Sales to ensure customers realize maximum value from the Contentsquare platform.

    \n

    This role is critical in driving customer retention, satisfaction, scalability, and operational maturity as Contentsquare continues its global growth journey.

    \n
    ","descriptionBodyPlain":"About the Role\nWe are looking for a strategic and operationally exceptional Head of Support to lead our global Support organization. This leader will own the strategy, operational execution, and transformation of Support into an AI-first, scalable, multi-product function that delivers fast, consistent, value-creating outcomes for every customer.\nThis role oversees Support delivery across all products and regions, the AI and automation roadmap, the global hybrid and vendor delivery model, tooling modernization, services performance management, and organizational design.\nThe ideal candidate is a strategic and operational leader with deep SaaS Support experience, strong financial acumen, and a proven ability to transform Support organizations through automation, scalable delivery models, and technology innovation. You will partner cross-functionally with Customer Success, Professional Services, Product, Engineering, and Sales to ensure customers realize maximum value from the Contentsquare platform.\nThis role is critical in driving customer retention, satisfaction, scalability, and operational maturity as Contentsquare continues its global growth journey.\n","hostedUrl":"https://jobs.lever.co/contentsquare/1d979994-1cef-40ec-92b1-3a0a8e95f6a8","applyUrl":"https://jobs.lever.co/contentsquare/1d979994-1cef-40ec-92b1-3a0a8e95f6a8/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Engineering, Product, and Design","location":"London area","team":"Product analytics","allLocations":["London area"]},"createdAt":1780587075155,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAs a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales-driven business (another data analytics manager handles our self-serve initiatives). In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision-making and optimize product performance. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. \n \nYou’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision-making. \n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    As a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales-driven business (another data analytics manager handles our self-serve initiatives). In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision-making and optimize product performance. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. 
    \n
     
    \n
    You’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision-making. 
    ","id":"0fe32c4c-0fbd-434f-a42e-586794cf91a6","lists":[{"text":"What you'll do","content":"\n
  • Strategic Alignment: 
    • \n
  • Understand the vision of the different product groups you support and ensure that your team’s focuses on the highest priority topics.
    • \n
  • Showcase critical thinking by advising the Product SVP on which analyses and monitoring would be most beneficial given the current knowledge gaps and desired impacts.
    • \n\n
     
    \n\n
  • Complex Project Management: 
    • \n
  • Direct the execution of complex initiatives involving multiple stakeholders, ensuring the team delivers timely, actionable insights.
    • \n
  • Collaboration or dependencies might include technical teams, such as information systems, data ingestion and engineering, or business teams such as customer success, sales, lifecycle and implementation teams.
    • \n\n
     
    \n\n
  • Team Leadership: 
    • \n
  • Develop and retain talent by identifying and nurturing individual strengths and career aspirations for your three analysts.
    • \n
  • Align with them on clear OKRs and projects to tackle during the quarter, as well as providing ongoing feedback on their analyses, ensuring they focus on high-impact work with an optimized time-to-insight.
    • \n\n
     
    \n\n
  • Data Empowerment:
    • \n
  • Identify weaknesses in data empowerment across the product lines.
    • \n
  • Guide and empower product teams with advanced methodologies and analytical tools to foster a data-driven culture.
    • \n
  • Provide training and support to ensure teams can independently leverage data insights in their decision-making processes.
    • \n\n
     
    \n\n
  • Strategic Collaboration: 
    • \n
  • Partner with product research leaders to establish direction and purpose, and work with Product Directors/VPs to advocate for insights-driven decision-making.
    • \n"},{"text":"What you'll need to succeed","content":"\n
  • Proficiency in statistical analysis, data modeling, and data visualization. Ability to interpret complex data sets and translate findings into actionable insights. 
    • \n\n
     
    \n\n
  • Experience with data analysis, data modeling and visualization tools (SQL, DBT, Excel, Tableau, or similar software).  Expertise in creating advanced data visualizations that effectively communicate complex insights to a broad audience, including dashboards and interactive reports.
    • \n\n
     
    \n\n
  • Capacity to identify issues, analyze root causes, and develop effective solutions. Ability to approach problems methodically and think critically. Meticulous in analyzing data and ensuring accuracy. Ability to validate findings thoroughly and maintain high standards in data integrity and reporting.
    • \n\n
     
    \n\n
  • Ability to convey complex data insights clearly and effectively to non-technical stakeholders. Strong written and verbal communication skills for reporting and presentations.
    • \n\n
     
    \n\n
  • Experience working in cross-functional teams, including product managers, engineers, and designers. Ability to build relationships and influence stakeholders at all levels of the organization.
    • \n\n
     
    \n\n
  • Strong organizational skills and the ability to manage multiple projects simultaneously. Experience with project management tools and methodologies.
    • \n\n
     
    \n\n
  • Management Experience: Some experience managing data analyst(s), even better if you have managed a team of product analysts, aligning them to a strategic vision without requiring constant guidance.
    • \n\n
     
    \n\n
  • Understanding of business strategy and how data-driven insights can support and enhance product and business goals. Ability to align data analysis with business objectives.
    • \n\n
     
    \n\n
  • You’ll need to have a prior experience as a data analyst and to hold a business or engineering degree.
    • \n"},{"text":"What makes you stand out","content":"\n
  • Previous experience of working closely with product leaders to understand the full product lifecycle and strategic considerations, and good knowledge of SaaS Product metrics.
    • \n\n
     
    \n\n
  • Understanding of machine learning concepts and experience with implementing predictive models to forecast product performance and user behavior.
    • \n\n
     
    \n\n
  • Being able to be hands on to unblock your team, as well as being a strategic communicator.
    • \n\n
     
    \n\n
  •  You have a prior experience using Contentsquare platform or another similar tool.
    • \n"}],"text":"Senior Manager, Product Data Analyst","country":"GB","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    As a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales-driven business (another data analytics manager handles our self-serve initiatives). In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision-making and optimize product performance. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. 
    \n
     
    \n
    You’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision-making. 
    ","descriptionBodyPlain":"As a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales-driven business (another data analytics manager handles our self-serve initiatives). In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision-making and optimize product performance. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. \n \nYou’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision-making. \n","hostedUrl":"https://jobs.lever.co/contentsquare/0fe32c4c-0fbd-434f-a42e-586794cf91a6","applyUrl":"https://jobs.lever.co/contentsquare/0fe32c4c-0fbd-434f-a42e-586794cf91a6/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Engineering, Product, and Design","location":"Paris Area, France","team":"Product analytics","allLocations":["Paris Area, France"]},"createdAt":1769703318187,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAs a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales-driven business (another data analytics manager handles our self-serve initiatives). In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision-making and optimize product performance. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. \n \nYou’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision-making. \n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    As a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales-driven business (another data analytics manager handles our self-serve initiatives). In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision-making and optimize product performance. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. 
    \n
     
    \n
    You’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision-making. 
    ","id":"732d8ae5-c560-4bc0-9727-fca9956dbe18","lists":[{"text":"What you'll do","content":"\n
  • Strategic Alignment: 
    • \n
  • Understand the vision of the different product groups you support and ensure that your team’s focuses on the highest priority topics.
    • \n
  • Showcase critical thinking by advising the Product SVP on which analyses and monitoring would be most beneficial given the current knowledge gaps and desired impacts.
    • \n\n
     
    \n\n
  • Complex Project Management: 
    • \n
  • Direct the execution of complex initiatives involving multiple stakeholders, ensuring the team delivers timely, actionable insights.
    • \n
  • Collaboration or dependencies might include technical teams, such as information systems, data ingestion and engineering, or business teams such as customer success, sales, lifecycle and implementation teams.
    • \n\n
     
    \n\n
  • Team Leadership: 
    • \n
  • Develop and retain talent by identifying and nurturing individual strengths and career aspirations for your three analysts.
    • \n
  • Align with them on clear OKRs and projects to tackle during the quarter, as well as providing ongoing feedback on their analyses, ensuring they focus on high-impact work with an optimized time-to-insight.
    • \n\n
     
    \n\n
  • Data Empowerment:
    • \n
  • Identify weaknesses in data empowerment across the product lines.
    • \n
  • Guide and empower product teams with advanced methodologies and analytical tools to foster a data-driven culture.
    • \n
  • Provide training and support to ensure teams can independently leverage data insights in their decision-making processes.
    • \n\n
     
    \n\n
  • Strategic Collaboration: 
    • \n
  • Partner with product research leaders to establish direction and purpose, and work with Product Directors/VPs to advocate for insights-driven decision-making.
    • \n"},{"text":"What you'll need to succeed","content":"\n
  • Proficiency in statistical analysis, data modeling, and data visualization. Ability to interpret complex data sets and translate findings into actionable insights. 
    • \n\n
     
    \n\n
  • Experience with data analysis, data modeling and visualization tools (SQL, DBT, Excel, Tableau, or similar software).  Expertise in creating advanced data visualizations that effectively communicate complex insights to a broad audience, including dashboards and interactive reports.
    • \n\n
     
    \n\n
  • Capacity to identify issues, analyze root causes, and develop effective solutions. Ability to approach problems methodically and think critically. Meticulous in analyzing data and ensuring accuracy. Ability to validate findings thoroughly and maintain high standards in data integrity and reporting.
    • \n\n
     
    \n\n
  • Ability to convey complex data insights clearly and effectively to non-technical stakeholders. Strong written and verbal communication skills for reporting and presentations.
    • \n\n
     
    \n\n
  • Experience working in cross-functional teams, including product managers, engineers, and designers. Ability to build relationships and influence stakeholders at all levels of the organization.
    • \n\n
     
    \n\n
  • Strong organizational skills and the ability to manage multiple projects simultaneously. Experience with project management tools and methodologies.
    • \n\n
     
    \n\n
  • Management Experience: Some experience managing data analyst(s), even better if you have managed a team of product analysts, aligning them to a strategic vision without requiring constant guidance.
    • \n\n
     
    \n\n
  • Understanding of business strategy and how data-driven insights can support and enhance product and business goals. Ability to align data analysis with business objectives.
    • \n\n
     
    \n\n
  • You’ll need to have a prior experience as a data analyst and to hold a business or engineering degree.
    • \n"},{"text":"What makes you stand out","content":"\n
  • Previous experience of working closely with product leaders to understand the full product lifecycle and strategic considerations, and good knowledge of SaaS Product metrics.
    • \n\n
     
    \n\n
  • Understanding of machine learning concepts and experience with implementing predictive models to forecast product performance and user behavior.
    • \n\n
     
    \n\n
  • Being able to be hands on to unblock your team, as well as being a strategic communicator.
    • \n\n
     
    \n\n
  •  You have a prior experience using Contentsquare platform or another similar tool.
    • \n"}],"text":"Senior Manager, Product Data Analyst","country":"FR","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    As a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales-driven business (another data analytics manager handles our self-serve initiatives). In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision-making and optimize product performance. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. 
    \n
     
    \n
    You’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision-making. 
    ","descriptionBodyPlain":"As a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales-driven business (another data analytics manager handles our self-serve initiatives). In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision-making and optimize product performance. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. \n \nYou’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision-making. \n","hostedUrl":"https://jobs.lever.co/contentsquare/732d8ae5-c560-4bc0-9727-fca9956dbe18","applyUrl":"https://jobs.lever.co/contentsquare/732d8ae5-c560-4bc0-9727-fca9956dbe18/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Engineering, Product, and Design","location":"Germany","team":"Product analytics","allLocations":["Germany"]},"createdAt":1780587128885,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAs a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales-driven business (another data analytics manager handles our self-serve initiatives). In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision-making and optimize product performance. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. \n \nYou’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision-making. \n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    As a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales-driven business (another data analytics manager handles our self-serve initiatives). In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision-making and optimize product performance. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. 
    \n
     
    \n
    You’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision-making. 
    ","id":"86870ab4-eb24-48a6-b94a-123e1128e396","lists":[{"text":"What you'll do","content":"\n
  • Strategic Alignment: 
    • \n
  • Understand the vision of the different product groups you support and ensure that your team’s focuses on the highest priority topics.
    • \n
  • Showcase critical thinking by advising the Product SVP on which analyses and monitoring would be most beneficial given the current knowledge gaps and desired impacts.
    • \n\n
     
    \n\n
  • Complex Project Management: 
    • \n
  • Direct the execution of complex initiatives involving multiple stakeholders, ensuring the team delivers timely, actionable insights.
    • \n
  • Collaboration or dependencies might include technical teams, such as information systems, data ingestion and engineering, or business teams such as customer success, sales, lifecycle and implementation teams.
    • \n\n
     
    \n\n
  • Team Leadership: 
    • \n
  • Develop and retain talent by identifying and nurturing individual strengths and career aspirations for your three analysts.
    • \n
  • Align with them on clear OKRs and projects to tackle during the quarter, as well as providing ongoing feedback on their analyses, ensuring they focus on high-impact work with an optimized time-to-insight.
    • \n\n
     
    \n\n
  • Data Empowerment:
    • \n
  • Identify weaknesses in data empowerment across the product lines.
    • \n
  • Guide and empower product teams with advanced methodologies and analytical tools to foster a data-driven culture.
    • \n
  • Provide training and support to ensure teams can independently leverage data insights in their decision-making processes.
    • \n\n
     
    \n\n
  • Strategic Collaboration: 
    • \n
  • Partner with product research leaders to establish direction and purpose, and work with Product Directors/VPs to advocate for insights-driven decision-making.
    • \n"},{"text":"What you'll need to succeed","content":"\n
  • Proficiency in statistical analysis, data modeling, and data visualization. Ability to interpret complex data sets and translate findings into actionable insights. 
    • \n\n
     
    \n\n
  • Experience with data analysis, data modeling and visualization tools (SQL, DBT, Excel, Tableau, or similar software).  Expertise in creating advanced data visualizations that effectively communicate complex insights to a broad audience, including dashboards and interactive reports.
    • \n\n
     
    \n\n
  • Capacity to identify issues, analyze root causes, and develop effective solutions. Ability to approach problems methodically and think critically. Meticulous in analyzing data and ensuring accuracy. Ability to validate findings thoroughly and maintain high standards in data integrity and reporting.
    • \n\n
     
    \n\n
  • Ability to convey complex data insights clearly and effectively to non-technical stakeholders. Strong written and verbal communication skills for reporting and presentations.
    • \n\n
     
    \n\n
  • Experience working in cross-functional teams, including product managers, engineers, and designers. Ability to build relationships and influence stakeholders at all levels of the organization.
    • \n\n
     
    \n\n
  • Strong organizational skills and the ability to manage multiple projects simultaneously. Experience with project management tools and methodologies.
    • \n\n
     
    \n\n
  • Management Experience: Some experience managing data analyst(s), even better if you have managed a team of product analysts, aligning them to a strategic vision without requiring constant guidance.
    • \n\n
     
    \n\n
  • Understanding of business strategy and how data-driven insights can support and enhance product and business goals. Ability to align data analysis with business objectives.
    • \n\n
     
    \n\n
  • You’ll need to have a prior experience as a data analyst and to hold a business or engineering degree.
    • \n"},{"text":"What makes you stand out","content":"\n
  • Previous experience of working closely with product leaders to understand the full product lifecycle and strategic considerations, and good knowledge of SaaS Product metrics.
    • \n\n
     
    \n\n
  • Understanding of machine learning concepts and experience with implementing predictive models to forecast product performance and user behavior.
    • \n\n
     
    \n\n
  • Being able to be hands on to unblock your team, as well as being a strategic communicator.
    • \n\n
     
    \n\n
  •  You have a prior experience using Contentsquare platform or another similar tool.
    • \n"}],"text":"Senior Manager, Product Data Analyst","country":"DE","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    As a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales-driven business (another data analytics manager handles our self-serve initiatives). In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision-making and optimize product performance. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. 
    \n
     
    \n
    You’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision-making. 
    ","descriptionBodyPlain":"As a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales-driven business (another data analytics manager handles our self-serve initiatives). In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision-making and optimize product performance. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. \n \nYou’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision-making. \n","hostedUrl":"https://jobs.lever.co/contentsquare/86870ab4-eb24-48a6-b94a-123e1128e396","applyUrl":"https://jobs.lever.co/contentsquare/86870ab4-eb24-48a6-b94a-123e1128e396/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Strategy & Product","location":"France","team":"Product","allLocations":["France","Barcelona Area"]},"createdAt":1779961970800,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nThe Role\nWe're looking for a Senior Product Manager to own the strategy and execution of our Voice of Customer (VoC) product. VoC is a critical part of Contentsquare's qualitative analysis suite, enabling teams to launch AI-powered surveys, combining qualitative insights with quantitative analytics to fully understand user behavior. Your work will help connect the \"what\" of behavioral data with the \"why\" of direct user feedback.\nThis is a high-impact role at the intersection of customer research, AI innovation, and platform unification. You'll partner closely with an Engineering Manager and a team of five frontend and backend engineers, forming the core of a Product Trio that drives discovery and delivery for VoC. You'll also collaborate with teams across Conversation Intelligence, Experience Analytics, and our Sense AI platform to ensure VoC evolves as an integral part of the unified Contentsquare experience.\nThree strategic priorities define this role right now:\nUnified platform integration. Deepen VoC's connection to the broader Contentsquare platform, ensuring surveys, session replay, experience monitoring, and conversation intelligence work together seamlessly to give customers a single source of truth.\nAI-first product evolution. Push VoC toward an AI-first approach, leveraging Sense to automate survey creation, sentiment analysis, and insight delivery, making qualitative feedback faster and more accessible for every team.\nQualitative analysis convergence. Strengthen the link between VoC and adjacent qualitative capabilities, including Conversation Intelligence to create a cohesive feedback and insights layer that spans on-site, conversational, and social channels.\n \n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    \n

    The Role

    \n

    We're looking for a Senior Product Manager to own the strategy and execution of our Voice of Customer (VoC) product. VoC is a critical part of Contentsquare's qualitative analysis suite, enabling teams to launch AI-powered surveys, combining qualitative insights with quantitative analytics to fully understand user behavior. Your work will help connect the \"what\" of behavioral data with the \"why\" of direct user feedback.

    \n

    This is a high-impact role at the intersection of customer research, AI innovation, and platform unification. You'll partner closely with an Engineering Manager and a team of five frontend and backend engineers, forming the core of a Product Trio that drives discovery and delivery for VoC. You'll also collaborate with teams across Conversation Intelligence, Experience Analytics, and our Sense AI platform to ensure VoC evolves as an integral part of the unified Contentsquare experience.

    \n

    Three strategic priorities define this role right now:

    \n\n

     

    \n
    ","id":"ad94086d-a156-428c-9b85-b8d42e7a0232","lists":[{"text":"What You'll Do","content":"

    Strategic Product Leadership

    \n"},{"text":"What You'll Need to Succeed","content":"
    \n\n
  • \n

    5+ years of product management experience in a B2B SaaS environment, with a track record of owning and scaling a product area end-to-end.

    \n
    • \n
  • \n

    Strong customer and market research skills, with demonstrated ability to synthesize qualitative and quantitative inputs into a compelling product strategy.

    \n
    • \n
  • \n

    Experience building AI-powered or data-intensive products, with genuine curiosity about how AI and machine learning can transform user experiences.

    \n
    • \n
  • \n

    Proven roadmap ownership, including priority-setting across competing stakeholder needs, and the ability to balance tactical delivery with long-term vision.

    \n
    • \n
  • \n

    Deep comfort with data-driven decision making, including defining metrics, tracking performance, and using analytics to guide product direction.

    \n
    • \n
  • \n

    Understanding of both UX and data dimensions of product work, with the ability to partner effectively with designers and engineers.

    \n
    • \n
  • \n

    Strong cross-functional collaboration skills, with experience working closely with engineering, design, sales, and customer success in a distributed team.

    \n
    • \n
  • \n

    Excellent communication skills in English (written and verbal); ability to articulate complex ideas to both technical and non-technical audiences.

    \n
    • \n\nExperience working with remote and international teams across time zones.
    "},{"text":"What Makes You Stand Out","content":"
    \n\n
  • \n

    Experience in VoC, customer feedback, survey platforms, or qualitative research tools

    \n
    • \n
  • \n

    Background in conversational intelligence, NLP, or text analytics products

    \n
    • \n
  • \n

    Familiarity with the digital experience analytics or experience intelligence space

    \n
    • \n
  • \n

    Experience driving product integration across a multi-product platform

    \n
    • \n
  • \n

    Prior work at the intersection of product management and applied AI

    \n
    • \n\n
    "}],"text":"Senior Product Manager","country":"FR","workplaceType":"remote","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    \n

    The Role

    \n

    We're looking for a Senior Product Manager to own the strategy and execution of our Voice of Customer (VoC) product. VoC is a critical part of Contentsquare's qualitative analysis suite, enabling teams to launch AI-powered surveys, combining qualitative insights with quantitative analytics to fully understand user behavior. Your work will help connect the \"what\" of behavioral data with the \"why\" of direct user feedback.

    \n

    This is a high-impact role at the intersection of customer research, AI innovation, and platform unification. You'll partner closely with an Engineering Manager and a team of five frontend and backend engineers, forming the core of a Product Trio that drives discovery and delivery for VoC. You'll also collaborate with teams across Conversation Intelligence, Experience Analytics, and our Sense AI platform to ensure VoC evolves as an integral part of the unified Contentsquare experience.

    \n

    Three strategic priorities define this role right now:

    \n\n

     

    \n
    ","descriptionBodyPlain":"The Role\nWe're looking for a Senior Product Manager to own the strategy and execution of our Voice of Customer (VoC) product. VoC is a critical part of Contentsquare's qualitative analysis suite, enabling teams to launch AI-powered surveys, combining qualitative insights with quantitative analytics to fully understand user behavior. Your work will help connect the \"what\" of behavioral data with the \"why\" of direct user feedback.\nThis is a high-impact role at the intersection of customer research, AI innovation, and platform unification. You'll partner closely with an Engineering Manager and a team of five frontend and backend engineers, forming the core of a Product Trio that drives discovery and delivery for VoC. You'll also collaborate with teams across Conversation Intelligence, Experience Analytics, and our Sense AI platform to ensure VoC evolves as an integral part of the unified Contentsquare experience.\nThree strategic priorities define this role right now:\nUnified platform integration. Deepen VoC's connection to the broader Contentsquare platform, ensuring surveys, session replay, experience monitoring, and conversation intelligence work together seamlessly to give customers a single source of truth.\nAI-first product evolution. Push VoC toward an AI-first approach, leveraging Sense to automate survey creation, sentiment analysis, and insight delivery, making qualitative feedback faster and more accessible for every team.\nQualitative analysis convergence. Strengthen the link between VoC and adjacent qualitative capabilities, including Conversation Intelligence to create a cohesive feedback and insights layer that spans on-site, conversational, and social channels.\n \n","hostedUrl":"https://jobs.lever.co/contentsquare/ad94086d-a156-428c-9b85-b8d42e7a0232","applyUrl":"https://jobs.lever.co/contentsquare/ad94086d-a156-428c-9b85-b8d42e7a0232/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Sales","location":"New York, New York","team":"GLOBAL REVENUE OPS BP","allLocations":["New York, New York"]},"createdAt":1775162645546,"descriptionPlain":"About The Role\nWe are seeking a Senior Revenue Operations Specialist to join our global Revenue Operations team as a strategic partner to our North American Sales and Customer Success organizations. In this role, you would be part of the operational team aligned to the NA Region, ensuring these GTM teams are able to execute our global strategy while managing dynamics specific to the region.\nYou will lead the North American operating cadence, from territory optimization processes to performance and productivity measurement. A key component of this role is proactively identifying areas where AI can drive operational improvements and leading the regional rollout of these capabilities to enhance the effectiveness of our field teams and the Revenue Operations department itself.\nWhat You Will Do\n1. Territory & Lifecycle Management\nTerritory Strategy: Design and oversee regional territory processes and systems, including managing temporary coverage, identifying \"white space\" opportunities, and executing quarterly account reviews and movements with a focus on long-term scalability.\nAccount Penetration: Architect and analyze account engagement and field activity frameworks to ensure North American teams are maximizing their impact and driving depth within their assigned territories.\nOnboarding & Offboarding Lifecycle: Manage the operational transition for new hires and departures, including the setup and adjustment of quotas, commission plans, territory assignments, and tool access.\n2. Performance & Productivity Analysis\nRevenue Performance & Sales Cycle Optimization: Run regular analysis on growth, renewal, and pipeline generation (PG) to identify regional trends. Monitor the conversion sales cycle to pinpoint bottlenecks and partner with leadership on the innovation and follow-up of sales initiatives.\nAdvanced Performance Management: Manage regional performance tracking and data audits to ensure the North American organization has a clear, consistent view of team productivity and goal attainment, providing executive-ready insights.\nProcess Innovation: Contribute to the design and implementation of process innovations and enablement materials to increase rep productivity and ensure regional teams are utilizing the GTM tech stack effectively.\n3. Forecasting & AI Innovation\nRegional Forecasting Cadence: Facilitate the weekly and monthly forecasting cadences for North American Sales and CSM teams using Clari to identify risks and ensure numbers are accurate.\nAI Orchestration & Governance: Identify high-impact operational areas where AI can drive improvements. Develop and lead the rollout of these intelligent solutions and automated workflows to the North American region.\nOperating Cadence & QBR Leadership: Drive the regional cadence, including leading pipeline reviews and managing the operational coordination and data-readiness for North American Quarterly Business Reviews (QBRs).\nWhat You Bring\nExperience: 4+ years in Revenue Operations or Sales Operations within a B2B SaaS environment.\nOperational Expertise: High-level proficiency in territory planning and managing complex forecasting cadences for both Sales and Customer Success.\nAI Fluency: Experience with Generative AI tools and a clear vision for how agentic workflows can be applied to revenue processes to drive productivity and predictability.\nPlatform Proficiency: Experience with Clari (or comparable revenue intelligence tools) and Salesforce as a strategic business partner.\nStakeholder Influence: Exceptional ability to build trust and influence regional Sales and Success leaders without direct authority, translating their business needs into actionable operational processes.\n","description":"

    About The Role

    \n

    We are seeking a Senior Revenue Operations Specialist to join our global Revenue Operations team as a strategic partner to our North American Sales and Customer Success organizations. In this role, you would be part of the operational team aligned to the NA Region, ensuring these GTM teams are able to execute our global strategy while managing dynamics specific to the region.

    \n

    You will lead the North American operating cadence, from territory optimization processes to performance and productivity measurement. A key component of this role is proactively identifying areas where AI can drive operational improvements and leading the regional rollout of these capabilities to enhance the effectiveness of our field teams and the Revenue Operations department itself.

    \n

    What You Will Do

    \n

    1. Territory & Lifecycle Management

    \n\n

    2. Performance & Productivity Analysis

    \n\n

    3. Forecasting & AI Innovation

    \n\n

    What You Bring

    \n","id":"0dfccd4f-ccbf-4571-852a-4df407ee60f6","lists":[],"salaryRange":{"min":115000,"max":125000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    \n
    For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
    \n
     
    \n
    Please note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits.
    \n
    ","salaryDescriptionPlain":"For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\n \nPlease note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits.\n","text":"Senior Revenue Operations Specialist","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"

    About The Role

    \n

    We are seeking a Senior Revenue Operations Specialist to join our global Revenue Operations team as a strategic partner to our North American Sales and Customer Success organizations. In this role, you would be part of the operational team aligned to the NA Region, ensuring these GTM teams are able to execute our global strategy while managing dynamics specific to the region.

    \n

    You will lead the North American operating cadence, from territory optimization processes to performance and productivity measurement. A key component of this role is proactively identifying areas where AI can drive operational improvements and leading the regional rollout of these capabilities to enhance the effectiveness of our field teams and the Revenue Operations department itself.

    \n

    What You Will Do

    \n

    1. Territory & Lifecycle Management

    \n\n

    2. Performance & Productivity Analysis

    \n\n

    3. Forecasting & AI Innovation

    \n\n

    What You Bring

    \n","descriptionBodyPlain":"About The Role\nWe are seeking a Senior Revenue Operations Specialist to join our global Revenue Operations team as a strategic partner to our North American Sales and Customer Success organizations. In this role, you would be part of the operational team aligned to the NA Region, ensuring these GTM teams are able to execute our global strategy while managing dynamics specific to the region.\nYou will lead the North American operating cadence, from territory optimization processes to performance and productivity measurement. A key component of this role is proactively identifying areas where AI can drive operational improvements and leading the regional rollout of these capabilities to enhance the effectiveness of our field teams and the Revenue Operations department itself.\nWhat You Will Do\n1. Territory & Lifecycle Management\nTerritory Strategy: Design and oversee regional territory processes and systems, including managing temporary coverage, identifying \"white space\" opportunities, and executing quarterly account reviews and movements with a focus on long-term scalability.\nAccount Penetration: Architect and analyze account engagement and field activity frameworks to ensure North American teams are maximizing their impact and driving depth within their assigned territories.\nOnboarding & Offboarding Lifecycle: Manage the operational transition for new hires and departures, including the setup and adjustment of quotas, commission plans, territory assignments, and tool access.\n2. Performance & Productivity Analysis\nRevenue Performance & Sales Cycle Optimization: Run regular analysis on growth, renewal, and pipeline generation (PG) to identify regional trends. Monitor the conversion sales cycle to pinpoint bottlenecks and partner with leadership on the innovation and follow-up of sales initiatives.\nAdvanced Performance Management: Manage regional performance tracking and data audits to ensure the North American organization has a clear, consistent view of team productivity and goal attainment, providing executive-ready insights.\nProcess Innovation: Contribute to the design and implementation of process innovations and enablement materials to increase rep productivity and ensure regional teams are utilizing the GTM tech stack effectively.\n3. Forecasting & AI Innovation\nRegional Forecasting Cadence: Facilitate the weekly and monthly forecasting cadences for North American Sales and CSM teams using Clari to identify risks and ensure numbers are accurate.\nAI Orchestration & Governance: Identify high-impact operational areas where AI can drive improvements. Develop and lead the rollout of these intelligent solutions and automated workflows to the North American region.\nOperating Cadence & QBR Leadership: Drive the regional cadence, including leading pipeline reviews and managing the operational coordination and data-readiness for North American Quarterly Business Reviews (QBRs).\nWhat You Bring\nExperience: 4+ years in Revenue Operations or Sales Operations within a B2B SaaS environment.\nOperational Expertise: High-level proficiency in territory planning and managing complex forecasting cadences for both Sales and Customer Success.\nAI Fluency: Experience with Generative AI tools and a clear vision for how agentic workflows can be applied to revenue processes to drive productivity and predictability.\nPlatform Proficiency: Experience with Clari (or comparable revenue intelligence tools) and Salesforce as a strategic business partner.\nStakeholder Influence: Exceptional ability to build trust and influence regional Sales and Success leaders without direct authority, translating their business needs into actionable operational processes.\n","hostedUrl":"https://jobs.lever.co/contentsquare/0dfccd4f-ccbf-4571-852a-4df407ee60f6","applyUrl":"https://jobs.lever.co/contentsquare/0dfccd4f-ccbf-4571-852a-4df407ee60f6/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nWon BuiltIn Best Places To Work 2026!\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Won BuiltIn Best Places To Work 2026!

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Sales","location":"Denver, Colorado","team":"All Sales Roles","allLocations":["Denver, Colorado","Seattle, Washington","Austin, Texas","San Diego, California","Los Angeles, California","Portland, Oregon","Dallas, Texas","Houston, Texas","San Francisco, California"]},"createdAt":1780073765477,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nContentsquare is seeking a Senior Solutions Consultant to join our Americas-based team. As a trusted advisor throughout the sales cycle, the Senior Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    Contentsquare is seeking a Senior Solutions Consultant to join our Americas-based team. As a trusted advisor throughout the sales cycle, the Senior Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.
    ","id":"318e63de-fac8-4e9b-a342-3aeebed6d6c2","lists":[{"text":"What You'll Do:","content":"\n
  • Design and deliver immersive, storytelling-based product demonstrations that showcase Contentsquare's value across web, mobile, and app experiences
    • \n
  • Lead discovery sessions and technical deep dives, leveraging frameworks like Command of the Message and MEDDPICC to uncover and align to prospect pain
    • \n
  • Own and execute Proof of Value (PoV) engagements that emphasize business impact, insight delivery, and time to value
    • \n
  • Partner daily with Account Executives, Marketing, Product, and Customer Success to ensure a seamless and value-driven buying journey
    • \n
  • Advise customers on their digital experience strategies, including behavioral analytics, content optimization, and conversion insights
    • \n
  • Engage technical stakeholders on architecture, SDK deployment, tag governance, data strategy, and integration best practices
    • \n
  • Scope and guide platform evaluations, helping prospects connect the dots between behavioral data and business outcomes
    • \n
  • Stay sharp on industry trends and product updates to act as a trusted domain expert internally and externally
    • \n
  • Share product feedback and emerging requirements from the field with Product and Engineering to influence roadmap
    • \n
  • Serve as a mentor and thought leader across the SC team—sharing best practices, participating in enablement, and elevating the overall craft
    • \n"},{"text":"Who You Are:","content":"\n
  • You have deep curiosity about customer behavior, user experience, and data-driven storytelling
    • \n
  • You love giving a demo that inspires and leaves your audience with no doubt about the value you deliver
    • \n
  • You bring an analytical mindset and a passion for solving complex problems in elegant, consultative ways
    • \n
  • You thrive in fast-paced, highly collaborative environments and enjoy building new playbooks
    • \n
  • You value pre-sales excellence, coaching, and frameworks that drive consistent execution and scale
    • \n\n
     
    "},{"text":"Minimum Qualifications:","content":"\n
  • 5+ years of experience in enterprise SaaS, including 3+ years in pre-sales, solution consulting, or technical sales
    • \n
  • Demonstrated domain expertise in analytics, digital experience platforms, or adjacent MarTech/UX technologies
    • \n
  • Strong technical proficiency in web and app technologies (HTML, JS, APIs, SDKs, Tag Management, mobile frameworks, etc.)
    • \n
  • Familiarity with data collection strategies, privacy regulations, and integration architectures
    • \n
  • Outstanding communication and presentation skills—comfortable translating complexity for both technical and executive audiences
    • \n
  • Experience with structured sales methodologies like Command of the Message and MEDDPICC
    • \n
  • Willingness to travel up to 30% depending on client and field needs
    • \n"}],"salaryRange":{"min":200000,"max":240000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"
    Base Compensation Range:  $150,000 - $180,000 plus expected commission of $50,000 - $60,000. Total On Track Earning of $200,000 - $240,000.
    \n
     
    \n
    For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
    \n
     
    \n
    Please note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits.
    ","salaryDescriptionPlain":"Base Compensation Range:  $150,000 - $180,000 plus expected commission of $50,000 - $60,000. Total On Track Earning of $200,000 - $240,000.\n \nFor compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\n \nPlease note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits.\n","text":"Senior Solution Consultant","country":"US","workplaceType":"remote","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    Contentsquare is seeking a Senior Solutions Consultant to join our Americas-based team. As a trusted advisor throughout the sales cycle, the Senior Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.
    ","descriptionBodyPlain":"Contentsquare is seeking a Senior Solutions Consultant to join our Americas-based team. As a trusted advisor throughout the sales cycle, the Senior Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.\n","hostedUrl":"https://jobs.lever.co/contentsquare/318e63de-fac8-4e9b-a342-3aeebed6d6c2","applyUrl":"https://jobs.lever.co/contentsquare/318e63de-fac8-4e9b-a342-3aeebed6d6c2/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Sales","location":"Cairo","team":"SDR MM EMEA","allLocations":["Cairo"]},"createdAt":1763094259374,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the job:\nThis role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About the job:
    \n
    This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.
    ","id":"8b8217f8-19e8-48c6-a335-f709261d9204","lists":[{"text":"What you’ll do:","content":"\n
  • Research target accounts and contacts to identify key decision-makers and understand business challenges
    • \n
  • Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts
    • \n
  • Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent
    • \n
  • Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context
    • \n
  • Consistently meet or exceed KPI and activity expectations
    • \n
  • Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated
    • \n
  • Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions
    • \n"},{"text":"What you’ll need to succeed:","content":"\n
  • Fluent in English & French (written and verbal communication)
    • \n
  • Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback
    • \n
  • Growth-minded - thinks strategically about business impact while driving personal success
    • \n
  • Proactive and resilient - takes initiative rather than waiting for direction
    • \n
  • Minimum 1 year successful sales/SDR track record
    • \n
  • Relevant experience in SaaS, Analytics, or CRM software solutions
    • \n
  • Competitive nature and drive to succeed (demonstrated through professional or personal achievements)
    • \n
  • Ability to work effectively in a hybrid environment with strong self-management skills
    • \n"}],"text":"Snr Sales Development Representative - French speaking","country":"EG","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    About the job:
    \n
    This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.
    ","descriptionBodyPlain":"About the job:\nThis role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.\n","hostedUrl":"https://jobs.lever.co/contentsquare/8b8217f8-19e8-48c6-a335-f709261d9204","applyUrl":"https://jobs.lever.co/contentsquare/8b8217f8-19e8-48c6-a335-f709261d9204/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Sales","location":"Cairo","team":"SDR MM EMEA","allLocations":["Cairo"]},"createdAt":1768795836107,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the job:\nThis role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About the job:
    \n
    This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.
    ","id":"e5d23bc6-5b04-48bd-aff8-e2ab936fe48a","lists":[{"text":"What you’ll do:","content":"\n
  • Research target accounts and contacts to identify key decision-makers and understand business challenges
    • \n
  • Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts
    • \n
  • Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent
    • \n
  • Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context
    • \n
  • Consistently meet or exceed KPI and activity expectations
    • \n
  • Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated
    • \n
  • Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions
    • \n"},{"text":"What you’ll need to succeed:","content":"\n
  • Fluent in English & German (written and verbal communication)
    • \n
  • Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback
    • \n
  • Growth-minded - thinks strategically about business impact while driving personal success
    • \n
  • Proactive and resilient - takes initiative rather than waiting for direction
    • \n
  • Minimum 1 year successful sales/SDR track record
    • \n
  • Relevant experience in SaaS, Analytics, or CRM software solutions
    • \n
  • Competitive nature and drive to succeed (demonstrated through professional or personal achievements)
    • \n
  • Ability to work effectively in a hybrid environment with strong self-management skills
    • \n"}],"text":"Snr Sales Development Representative - German speaking","country":"EG","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    About the job:
    \n
    This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.
    ","descriptionBodyPlain":"About the job:\nThis role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.\n","hostedUrl":"https://jobs.lever.co/contentsquare/e5d23bc6-5b04-48bd-aff8-e2ab936fe48a","applyUrl":"https://jobs.lever.co/contentsquare/e5d23bc6-5b04-48bd-aff8-e2ab936fe48a/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nWon BuiltIn Best Places To Work 2026!\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Won BuiltIn Best Places To Work 2026!

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Sales","location":"Austin, Texas","team":"All Sales Roles","allLocations":["Austin, Texas","San Antonio, Texas","Houston, Texas","Dallas, Texas","Chicago, Illinois","Minneapolis, Minnesota"]},"createdAt":1777387078520,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nContentsquare is seeking a Solutions Consultant to join our Americas-based team. As a trusted advisor throughout the sales cycle, the Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    Contentsquare is seeking a Solutions Consultant to join our Americas-based team. As a trusted advisor throughout the sales cycle, the Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.
    ","id":"0ee4d4c4-f255-4b99-8579-fdb1dbb14881","lists":[{"text":"What You'll Do:","content":"\n
  • Design and deliver immersive, storytelling-based product demonstrations that showcase Contentsquare's value across web, mobile, and app experiences
    • \n
  • Lead discovery sessions and technical deep dives, leveraging frameworks like Command of the Message and MEDDPICC to uncover and align to prospect pain
    • \n
  • Own and execute Proof of Value (PoV) engagements that emphasize business impact, insight delivery, and time to value
    • \n
  • Partner daily with Account Executives, Marketing, Product, and Customer Success to ensure a seamless and value-driven buying journey
    • \n
  • Advise customers on their digital experience strategies, including behavioral analytics, content optimization, and conversion insights
    • \n
  • Engage technical stakeholders on architecture, SDK deployment, tag governance, data strategy, and integration best practices
    • \n
  • Scope and guide platform evaluations, helping prospects connect the dots between behavioral data and business outcomes
    • \n
  • Stay sharp on industry trends and product updates to act as a trusted domain expert internally and externally
    • \n
  • Share product feedback and emerging requirements from the field with Product and Engineering to influence roadmap
    • \n
  • Serve as a mentor and thought leader across the SC team—sharing best practices, participating in enablement, and elevating the overall craft
    • \n"},{"text":"Who You Are:","content":"\n
  • You have deep curiosity about customer behavior, user experience, and data-driven storytelling
    • \n
  • You love giving a demo that inspires and leaves your audience with no doubt about the value you deliver
    • \n
  • You bring an analytical mindset and a passion for solving complex problems in elegant, consultative ways
    • \n
  • You thrive in fast-paced, highly collaborative environments and enjoy building new playbooks
    • \n
  • You value pre-sales excellence, coaching, and frameworks that drive consistent execution and scale
    • \n\n
     
    "},{"text":"Minimum Qualifications:","content":"\n
  • 5+ years of experience in SaaS, including 3+ years in pre-sales, solution consulting, or technical sales
    • \n
  • Demonstrated domain expertise in analytics, digital experience platforms, or adjacent MarTech/UX technologies
    • \n
  • Strong technical proficiency in web and app technologies (HTML, JS, APIs, SDKs, Tag Management, mobile frameworks, etc.)
    • \n
  • Familiarity with data collection strategies, privacy regulations, and integration architectures
    • \n
  • Outstanding communication and presentation skills—comfortable translating complexity for both technical and executive audiences
    • \n
  • Experience with structured sales methodologies like Command of the Message and MEDDPICC
    • \n
  • Willingness to travel up to 30% depending on client and field needs
    • \n"}],"salaryRange":{"min":160000,"currency":"USD","interval":"per-year-salary","max":195000},"salaryDescription":"
    Base Compensation Range:  $120,000 - $142,000 plus expected commission of $45,000 - $53,000. Total On Track Earning of $165,000 - $195,000.
    \n
     
    \n
    For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
    \n
     
    \n
    Please note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits.
    ","salaryDescriptionPlain":"Base Compensation Range:  $120,000 - $142,000 plus expected commission of $45,000 - $53,000. Total On Track Earning of $165,000 - $195,000.\n \nFor compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\n \nPlease note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits.\n","text":"Solution Consultant","country":"US","workplaceType":"remote","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    Contentsquare is seeking a Solutions Consultant to join our Americas-based team. As a trusted advisor throughout the sales cycle, the Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.
    ","descriptionBodyPlain":"Contentsquare is seeking a Solutions Consultant to join our Americas-based team. As a trusted advisor throughout the sales cycle, the Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.\n","hostedUrl":"https://jobs.lever.co/contentsquare/0ee4d4c4-f255-4b99-8579-fdb1dbb14881","applyUrl":"https://jobs.lever.co/contentsquare/0ee4d4c4-f255-4b99-8579-fdb1dbb14881/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Sales","location":"Milan","team":"All Sales Roles","allLocations":["Milan"]},"createdAt":1778574042365,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the role:\n \nContentsquare is seeking a Solutions Consultant to join our Southern Europe team, focusing on Italy. As a trusted advisor throughout the sales cycle, the Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.\n \nWhat you'll do:\nDesign and deliver immersive, storytelling-based product demonstrations that showcase Contentsquare's value across web, mobile, and app experiences\nLead discovery sessions and technical deep dives, leveraging frameworks like Command of the Message and MEDDPICC to uncover and align to prospect pain\nOwn and execute Proof of Value (PoV) engagements that emphasize business impact, insight delivery, and time to value\nPartner daily with Account Executives, Marketing, Product, and Customer Success to ensure a seamless and value-driven buying journey\nAdvise customers on their digital experience strategies, including behavioral analytics, content optimization, and conversion insights\nLeverage Contentsquare's AI-powered capabilities — including behavioral anomaly detection, automated insights, and session intelligence — to build compelling, outcome-focused narratives for prospects\nEngage technical stakeholders on architecture, SDK deployment, tag governance, data strategy, and integration best practices\nScope and guide platform evaluations, helping prospects connect the dots between behavioral data and business outcomes\nStay sharp on industry trends and product updates to act as a trusted domain expert internally and externally\nUse AI tools actively in your day-to-day workflow (research, demo prep, synthesis, follow-up) to work at the pace and quality modern enterprise sales demands\nShare product feedback and emerging requirements from the field with Product and Engineering to influence roadmap\n\nWho You Are:\nYou have deep curiosity about customer behavior, user experience, and data-driven storytelling\nYou are genuinely curious about AI — both as a product differentiator you can speak to credibly, and as a productivity tool you've already integrated into how you work\nYou love giving a demo that inspires and leaves your audience with no doubt about the value you deliver\nYou bring an analytical mindset and a passion for solving complex problems in elegant, consultative ways\nYou thrive in fast-paced, highly collaborative environments and enjoy building new playbooks\nYou value pre-sales excellence, coaching, and frameworks that drive consistent execution and scale\nAbout you: \n5+ years of experience in enterprise SaaS, including 3+ years in pre-sales, solution consulting, or technical sales\nFluency in Italian and English language (written and verbal)\nDemonstrated domain expertise in analytics, digital experience platforms, or adjacent MarTech/UX technologies\nTechnical proficiency in web and mobile app technologies (HTML, JS, APIs, SDKs, Tag Management, mobile frameworks, etc.)\nFamiliarity with data collection strategies, privacy regulations, and integration architectures\nOutstanding communication and presentation skills—comfortable translating complexity for both technical and executive audiences\nExperience with structured sales methodologies like Command of the Message and MEDDPICC\nDemonstrated comfort using AI tools (e.g. ChatGPT, Copilot, Gemini, or equivalent) in a professional context — for research, content creation, or workflow acceleration\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    About the role:
    \n
     
    \n
    Contentsquare is seeking a Solutions Consultant to join our Southern Europe team, focusing on Italy. As a trusted advisor throughout the sales cycle, the Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.
    \n
     
    \n
    What you'll do:\n\n
    Who You Are:\n\nAbout you: \n\n
    ","id":"c6850e0b-0a42-43bd-9166-b0b81ff004de","lists":[],"text":"Solutions Consultant, Italy","country":"IT","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    About the role:
    \n
     
    \n
    Contentsquare is seeking a Solutions Consultant to join our Southern Europe team, focusing on Italy. As a trusted advisor throughout the sales cycle, the Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.
    \n
     
    \n
    What you'll do:\n\n
    Who You Are:\n\nAbout you: \n\n
    ","descriptionBodyPlain":"About the role:\n \nContentsquare is seeking a Solutions Consultant to join our Southern Europe team, focusing on Italy. As a trusted advisor throughout the sales cycle, the Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.\n \nWhat you'll do:\nDesign and deliver immersive, storytelling-based product demonstrations that showcase Contentsquare's value across web, mobile, and app experiences\nLead discovery sessions and technical deep dives, leveraging frameworks like Command of the Message and MEDDPICC to uncover and align to prospect pain\nOwn and execute Proof of Value (PoV) engagements that emphasize business impact, insight delivery, and time to value\nPartner daily with Account Executives, Marketing, Product, and Customer Success to ensure a seamless and value-driven buying journey\nAdvise customers on their digital experience strategies, including behavioral analytics, content optimization, and conversion insights\nLeverage Contentsquare's AI-powered capabilities — including behavioral anomaly detection, automated insights, and session intelligence — to build compelling, outcome-focused narratives for prospects\nEngage technical stakeholders on architecture, SDK deployment, tag governance, data strategy, and integration best practices\nScope and guide platform evaluations, helping prospects connect the dots between behavioral data and business outcomes\nStay sharp on industry trends and product updates to act as a trusted domain expert internally and externally\nUse AI tools actively in your day-to-day workflow (research, demo prep, synthesis, follow-up) to work at the pace and quality modern enterprise sales demands\nShare product feedback and emerging requirements from the field with Product and Engineering to influence roadmap\n\nWho You Are:\nYou have deep curiosity about customer behavior, user experience, and data-driven storytelling\nYou are genuinely curious about AI — both as a product differentiator you can speak to credibly, and as a productivity tool you've already integrated into how you work\nYou love giving a demo that inspires and leaves your audience with no doubt about the value you deliver\nYou bring an analytical mindset and a passion for solving complex problems in elegant, consultative ways\nYou thrive in fast-paced, highly collaborative environments and enjoy building new playbooks\nYou value pre-sales excellence, coaching, and frameworks that drive consistent execution and scale\nAbout you: \n5+ years of experience in enterprise SaaS, including 3+ years in pre-sales, solution consulting, or technical sales\nFluency in Italian and English language (written and verbal)\nDemonstrated domain expertise in analytics, digital experience platforms, or adjacent MarTech/UX technologies\nTechnical proficiency in web and mobile app technologies (HTML, JS, APIs, SDKs, Tag Management, mobile frameworks, etc.)\nFamiliarity with data collection strategies, privacy regulations, and integration architectures\nOutstanding communication and presentation skills—comfortable translating complexity for both technical and executive audiences\nExperience with structured sales methodologies like Command of the Message and MEDDPICC\nDemonstrated comfort using AI tools (e.g. ChatGPT, Copilot, Gemini, or equivalent) in a professional context — for research, content creation, or workflow acceleration\n","hostedUrl":"https://jobs.lever.co/contentsquare/c6850e0b-0a42-43bd-9166-b0b81ff004de","applyUrl":"https://jobs.lever.co/contentsquare/c6850e0b-0a42-43bd-9166-b0b81ff004de/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Engineering, Product, and Design","location":"Barcelona","team":"Product analytics","allLocations":["Barcelona","Spain"]},"createdAt":1769709980770,"descriptionPlain":"As a Staff Product Data Analyst, you’ll leverage data to drive strategic decision-making and optimize product performance. Success in this position means delivering actionable insights that lead to measurable improvements in product KPIs and overall user satisfaction. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. \n \nYou’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  You will be responsible to support the Growth product line, focused on making the Product self-serve, from trial to conversion, and partner directly with the Director/VP of Product. You will be reporting to the Data Analytics manager of this team. \n","description":"
    As a Staff Product Data Analyst, you’ll leverage data to drive strategic decision-making and optimize product performance. Success in this position means delivering actionable insights that lead to measurable improvements in product KPIs and overall user satisfaction. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. 
    \n
     
    \n
    You’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  You will be responsible to support the Growth product line, focused on making the Product self-serve, from trial to conversion, and partner directly with the Director/VP of Product. You will be reporting to the Data Analytics manager of this team. 
    ","id":"4b6167c1-5747-4501-b9bd-b40ca64841e0","lists":[{"text":"What you’ll do","content":"\n
  • Identify and establish the core Key Performance Indicators (KPIs) that the product team will focus on to measure product success and impact. Ensure these KPIs align with overall business objectives and provide a clear framework for evaluating product performance.
    • \n\n
     
    \n\n
  • Guide and empower product teams with advanced methodologies and analytical tools to foster a data-driven culture. Provide training and support to ensure teams can independently leverage data insights in their decision-making processes.
    • \n\n
     
    \n\n
  • Help shape the experimentation strategy of our fast-paced team by designing A/B tests and testing guidelines, aligning success metrics across cross-functional teams, validating the technical setup, tracking experiment performance, and guiding stakeholders on expected time to insights and interpretation of results.
    • \n\n
     
    \n\n
  • Conduct thorough analysis of product performance metrics and user behavior to identify trends, issues, and opportunities for improvement. Use these insights to drive strategic decisions that enhance product functionality, user experience, and market competitiveness.
    • \n\n
     
    \n\n
  • Partner with the Product researcher of your line to create and maintain an overview of the performance insights uncovered throughout the customer journey, identify the customer knowledge gaps that remain and leverage critical thinking to proactively influence the product roadmap discussions.  
    • \n\n
     
    \n\n
  • You’ll partner directly with the Director of Product of the Line you’re covering.
    • \n"},{"text":"What you’ll need to succeed","content":"\n
  • Proficiency in statistical analysis, data modeling, and data visualization. Ability to interpret complex data sets and translate findings into actionable insights. 
    • \n\n
     
    \n\n
  • Experience with data analysis, data modeling and visualization tools (SQL, DBT, Excel, Tableau, or similar software).  Expertise in creating advanced data visualizations that effectively communicate complex insights to a broad audience, including dashboards and interactive reports.
    • \n\n
     
    \n\n
  • Capacity to identify issues, analyze root causes, and develop effective solutions. Ability to approach problems methodically and think critically. Meticulous in analyzing data and ensuring accuracy. Ability to validate findings thoroughly and maintain high standards in data integrity and reporting.
    • \n\n
     
    \n\n
  • Ability to convey complex data insights clearly and effectively to non-technical stakeholders. Strong written and verbal communication skills for reporting and presentations.
    • \n\n
     
    \n\n
  • Experience working in cross-functional teams, including product managers, engineers, and designers. Ability to build relationships and influence stakeholders at all levels of the organization.
    • \n\n
     
    \n\n
  • Strong organizational skills and the ability to manage multiple projects simultaneously. Experience with project management tools and methodologies.
    • \n\n
     
    \n\n
  • Understanding of business strategy and how data-driven insights can support and enhance product and business goals. Ability to align data analysis with business objectives.
    • \n\n
     
    \n\n
  • You’ll need to have a prior experience as a data analyst and to hold a business or engineering degree.
    • \n"},{"text":"What makes you stand out","content":"\n
  •  You have a prior experience using Contentsquare platform.
    • \n
  • Understanding of machine learning concepts and experience with implementing predictive models to forecast product performance and user behavior.
    • \n
  • Previous experience in product management or working closely with product leaders to understand the full product lifecycle and strategic considerations.
    • \n
  • Experience in the specific industry relevant to the company’s products, providing contextual understanding that can enhance the analysis and recommendations.
    • \n"}],"text":"Staff Product Data Analyst","country":"ES","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"
    As a Staff Product Data Analyst, you’ll leverage data to drive strategic decision-making and optimize product performance. Success in this position means delivering actionable insights that lead to measurable improvements in product KPIs and overall user satisfaction. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. 
    \n
     
    \n
    You’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  You will be responsible to support the Growth product line, focused on making the Product self-serve, from trial to conversion, and partner directly with the Director/VP of Product. You will be reporting to the Data Analytics manager of this team. 
    ","descriptionBodyPlain":"As a Staff Product Data Analyst, you’ll leverage data to drive strategic decision-making and optimize product performance. Success in this position means delivering actionable insights that lead to measurable improvements in product KPIs and overall user satisfaction. This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts. \n \nYou’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.  You will be responsible to support the Growth product line, focused on making the Product self-serve, from trial to conversion, and partner directly with the Director/VP of Product. You will be reporting to the Data Analytics manager of this team. \n","hostedUrl":"https://jobs.lever.co/contentsquare/4b6167c1-5747-4501-b9bd-b40ca64841e0","applyUrl":"https://jobs.lever.co/contentsquare/4b6167c1-5747-4501-b9bd-b40ca64841e0/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"commitment":"Full-time","department":"Customer Success","location":"France","team":"All Customer Success Roles","allLocations":["France","Barcelona Area"]},"createdAt":1779980876420,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nContentsquare is looking for a Technical Account Manager (TAM) to join our team in France and help provide white-glove support for our marquee customers in the EMEA Region. Contentsquare’s TAM’s are technically skilled, love working with customers, well organised, detail oriented and creative thinkers. You will have the opportunity to interface with our marquee customers while working on challenging problems and managing complex projects.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    Contentsquare is looking for a Technical Account Manager (TAM) to join our team in France and help provide white-glove support for our marquee customers in the EMEA Region. Contentsquare’s TAM’s are technically skilled, love working with customers, well organised, detail oriented and creative thinkers. You will have the opportunity to interface with our marquee customers while working on challenging problems and managing complex projects.
    ","id":"137168b6-5707-4e11-9277-72910608c62d","lists":[{"text":"What you will be doing ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n

    - Working directly with a handful of marquee accounts, focusing on ensuring their ongoing success with our company

    \n

    - Hosting recurring meetings for your customers

    \n

    - Acting as an internal champion for your customers with all Contentsquare teams

    \n

    - Handling standard escalation management for your accounts

    \n

    - Acting as a product adoption expert for your customers, including running sessions for them to do light product education

    \n

    - Helping ensure your customers are following Contentsquare best practices

    \n

    - Scoping new Contentsquare projects for your customers

    \n

    - Performing project management for large Contentsquare projects your customers are working on

    \n

    - Contentsquare product administration and maintenance assistance

    \n

    - Providing Contentsquare platform configuration assistance

    \n

    - Triaging critical issues in conjunction with the Customer Support team

    \n

    - Creating and maintaining a customer ‘account plan’, including documentation on key areas of your customer’s configuration and usage details

    \n

    - Creating and distributing regular reports to your customers

    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"What you will need to success ","content":"
    \n

    - 5+ years’ experience in providing customer facing support to Enterprise Accounts

    \n

    - Strong communication and interpersonal skills

    \n

    - Excellent written abilities and organizational skills

    \n

    - Experience working with a range of customers, from individual contributors to C-levels

    \n

    - You have experience with JavaScript, HTML, CSS

    \n

    - Bachelor's degree in computer science/Information technology or equivalent

    \n

    - Ability to work in a fast-paced startup SaaS environment

    \n

    - Strong desire to teach new customers about the platform

    \n

    - Experienced in working in a web-based company, SaaS environment a plus!

    \n

    - Experience in JIRA, Zendesk and Salesforce a plus!

    \n
    "}],"text":"Technical Account Manager","country":"FR","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    Contentsquare is looking for a Technical Account Manager (TAM) to join our team in France and help provide white-glove support for our marquee customers in the EMEA Region. Contentsquare’s TAM’s are technically skilled, love working with customers, well organised, detail oriented and creative thinkers. You will have the opportunity to interface with our marquee customers while working on challenging problems and managing complex projects.
    ","descriptionBodyPlain":"Contentsquare is looking for a Technical Account Manager (TAM) to join our team in France and help provide white-glove support for our marquee customers in the EMEA Region. Contentsquare’s TAM’s are technically skilled, love working with customers, well organised, detail oriented and creative thinkers. You will have the opportunity to interface with our marquee customers while working on challenging problems and managing complex projects.\n","hostedUrl":"https://jobs.lever.co/contentsquare/137168b6-5707-4e11-9277-72910608c62d","applyUrl":"https://jobs.lever.co/contentsquare/137168b6-5707-4e11-9277-72910608c62d/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Customer Success","location":"Tokyo","team":"Customer Support TAM","allLocations":["Tokyo"]},"createdAt":1778650291969,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\nAbout the job:\nContentsquare is anticipating the need for a Technical Account Manager (TAM) to join our team and help provide white-glove support for our customers in Japan. Contentsquare’s TAMs are technically skilled, love working with customers, well organized, detail oriented and creative problem solvers. You will have the opportunity to collaborate with our marquee customers while working on challenging problems and managing complex projects. This position offers a great opportunity for an individual to grow their career within the growing Customer Support team.\nIf you're excited by the idea of being part of a rapidly growing web/app analytics company where you can grow your technical and soft skills, while working with some of the largest companies out there, we want to meet you.\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    \n

    About the job:

    \n

    Contentsquare is anticipating the need for a Technical Account Manager (TAM) to join our team and help provide white-glove support for our customers in Japan. Contentsquare’s TAMs are technically skilled, love working with customers, well organized, detail oriented and creative problem solvers. You will have the opportunity to collaborate with our marquee customers while working on challenging problems and managing complex projects. This position offers a great opportunity for an individual to grow their career within the growing Customer Support team.

    \n

    If you're excited by the idea of being part of a rapidly growing web/app analytics company where you can grow your technical and soft skills, while working with some of the largest companies out there, we want to meet you.

    \n
    ","id":"709cb6c1-5a25-41c5-87b9-1df03666ee91","lists":[{"text":"What you’ll do:","content":"

    Account Management: 

    \n\n
  • \n

    Serve as the primary technical point of contact and trusted advisor for a portfolio of marquee enterprise accounts in Japan

    \n
    • \n
  • \n

    Work closely with Account Executives, Solutions Consultants, Customer Success Managers, and Adoption Managers to align on client objectives and drive success

    \n
    • \n
  • \n

    Engage with client stakeholders across all levels, from developers and product managers to e-commerce executives and C-suite

    \n
    • \n
  • \n

    Host recurring meetings and business reviews with customers

    \n
    • \n
  • \n

    Act as an internal champion for your customers across all Contentsquare teams (Sales, Product, Engineering, Support)

    \n
    • \n
  • \n

    Handle escalation management and triage critical issues in conjunction with the Customer Support team

    \n
    • \n
  • \n

    Scope and perform project management for large Contentsquare initiatives within your accounts

    \n
    • \n
  • \n

    Create and maintain customer account plans, including documentation on key configuration details, usage patterns, and success milestones

    \n
    • \n
  • \n

    Ensure customers are following Contentsquare best practices and maximizing product adoption

    \n
    • \n\n
    Implementation & Onboarding
    \n\n
  • \n

    Act as a technical project manager to onboard new clients and successfully implement the Contentsquare products they have purchased

    \n
    • \n
  • \n

    Define and validate implementation scope and use cases with customers during the onboarding phase

    \n
    • \n
  • \n

    Proactively manage expectations of both customers and internal stakeholders throughout onboarding and deployment

    \n
    • \n
  • \n

    Drive customers toward data collection as part of Contentsquare's \"Race to Data Collection\" initiative

    \n
    • \n
  • \n

    Oversee end-to-end deployment including implementation, testing, and enablement guidance, ensuring swift product delivery and time-to-value

    \n
    • \n
  • \n

    Maintain and update customer project plans using enterprise project management tooling (e.g., Rocketlane)

    \n
    • \n
  • \n

    Provide Contentsquare platform configuration and administration assistance

    \n
    • \n
  • \n

    Support regional partners as they oversee Contentsquare deployments for their end customers

    \n
    • \n"},{"text":"What you’ll need to succeed:","content":"\n
  • \n

    Experience in a customer-facing technical role, such as Technical Account Management, Implementation, or Engagement Management, preferably within a SaaS company

    \n
    • \n
  • \n

    Proficiency in JavaScript, HTML, and CSS: ability to understand website development and work collaboratively with product and engineering teams

    \n
    • \n
  • \n

    Experience with project management methodologies (Agile, Waterfall, etc.) and managing multiple concurrent projects

    \n
    • \n
  • \n

    Ability to define, create, and follow integration Statements of Work (SOWs)

    \n
    • \n
  • \n

    Excellent written and verbal communication skills, with the ability to tailor messaging from technical teams to C-level executives

    \n
    • \n
  • \n

    Strong analytical and problem-solving skills

    \n
    • \n
  • \n

    Experience working in a fast-paced, global, cross-functional SaaS environment

    \n
    • \n"},{"text":"What makes you stand out:","content":"\n
  • \n

    Bachelor's degree in Computer Science, Information Technology, or equivalent experience

    \n
    • \n
  • \n

    Experience with tools such as JIRA, Zendesk, Salesforce, or Rocketlane

    \n
    • \n
  • \n

    Background in a SaaS MarTech, AdTech, or Digital Analytics environment

    \n
    • \n
  • \n

    Prior experience working with Japanese enterprise clients in industries such as e-commerce, retail, travel, or financial services

    \n
    • \n"}],"text":"Technical Account Manager","country":"JP","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    \n

    About the job:

    \n

    Contentsquare is anticipating the need for a Technical Account Manager (TAM) to join our team and help provide white-glove support for our customers in Japan. Contentsquare’s TAMs are technically skilled, love working with customers, well organized, detail oriented and creative problem solvers. You will have the opportunity to collaborate with our marquee customers while working on challenging problems and managing complex projects. This position offers a great opportunity for an individual to grow their career within the growing Customer Support team.

    \n

    If you're excited by the idea of being part of a rapidly growing web/app analytics company where you can grow your technical and soft skills, while working with some of the largest companies out there, we want to meet you.

    \n
    ","descriptionBodyPlain":"About the job:\nContentsquare is anticipating the need for a Technical Account Manager (TAM) to join our team and help provide white-glove support for our customers in Japan. Contentsquare’s TAMs are technically skilled, love working with customers, well organized, detail oriented and creative problem solvers. You will have the opportunity to collaborate with our marquee customers while working on challenging problems and managing complex projects. This position offers a great opportunity for an individual to grow their career within the growing Customer Support team.\nIf you're excited by the idea of being part of a rapidly growing web/app analytics company where you can grow your technical and soft skills, while working with some of the largest companies out there, we want to meet you.\n","hostedUrl":"https://jobs.lever.co/contentsquare/709cb6c1-5a25-41c5-87b9-1df03666ee91","applyUrl":"https://jobs.lever.co/contentsquare/709cb6c1-5a25-41c5-87b9-1df03666ee91/apply"},{"additionalPlain":"Why you should join Contentsquare\nWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.\n\nHere are a few we want to highlight:\n- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\n- Work flexibility: hybrid and remote work policies\n- Generous paid time-off policy (every location is different)\n- Lifestyle allowance\n- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work\n- Every full-time employee receives stock options, allowing them to share in the company’s success\n- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts\n- And more benefits tailored to each country\n\nContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\n\nYour personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. \n\nYour personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.\n\nContentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.\n","additional":"
    Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
    ","categories":{"department":"Sales","location":"Tokyo","team":"All Sales Roles","allLocations":["Tokyo"]},"createdAt":1767576598236,"descriptionPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n\n\n日本における事業について\n2022年4月に日本法人を設立し、伊奈憲一郎がカントリーマネージャーとして率いる中で、私たちは急速に成長し、さまざまな業界のエンタープライズ企業にとって信頼されるパートナーとなりました。\n現在、約15名のメンバーが、アカウントエグゼクティブ（AE）、セールスディベロップメントレプレゼンタティブ（SDR）、プリセールス、カスタマーサクセスマネージャー（CSM）、マーケティング、パートナーセールスなど、重要な役割を担い、企業の効率向上、イノベーション推進、デジタルトランスフォーメーションの支援に取り組んでいます。\n私たちは、資生堂、三井住友カード、カシオ、ベルーナ、ソフトバンクなどの業界をリードする企業を含む、日本国内の60社以上のエンタープライズ顧客にサービスを提供していることを誇りに思っています。これらの企業は、私たちのソリューションを活用し、重要なビジネス成果を達成し、変化の激しいデジタル環境で競争力を維持しています。\n\n役割について\nエンタープライズアカウントエグゼクティブとして、日本の大手企業（従業員数1,000名以上）における影響力を拡大する重要な役割を担います。このポジションでは、戦略的かつコンサルティブなアプローチで営業活動を行い、Cレベルのエグゼクティブやビジネス・DX部門の主要意思決定者と密接に連携し、大規模なデジタルトランスフォーメーションを推進します\n\n","description":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

    日本における事業について
    2022年4月に日本法人を設立し、伊奈憲一郎がカントリーマネージャーとして率いる中で、私たちは急速に成長し、さまざまな業界のエンタープライズ企業にとって信頼されるパートナーとなりました。
    現在、約15名のメンバーが、アカウントエグゼクティブ（AE）、セールスディベロップメントレプレゼンタティブ（SDR）、プリセールス、カスタマーサクセスマネージャー（CSM）、マーケティング、パートナーセールスなど、重要な役割を担い、企業の効率向上、イノベーション推進、デジタルトランスフォーメーションの支援に取り組んでいます。
    私たちは、資生堂、三井住友カード、カシオ、ベルーナ、ソフトバンクなどの業界をリードする企業を含む、日本国内の60社以上のエンタープライズ顧客にサービスを提供していることを誇りに思っています。これらの企業は、私たちのソリューションを活用し、重要なビジネス成果を達成し、変化の激しいデジタル環境で競争力を維持しています。

    役割について
    エンタープライズアカウントエグゼクティブとして、日本の大手企業（従業員数1,000名以上）における影響力を拡大する重要な役割を担います。このポジションでは、戦略的かつコンサルティブなアプローチで営業活動を行い、Cレベルのエグゼクティブやビジネス・DX部門の主要意思決定者と密接に連携し、大規模なデジタルトランスフォーメーションを推進します

    ","id":"8e3cfb82-942a-4e57-bda2-764161a51c67","lists":[{"text":"主な職務内容","content":"
  • 日本の大手企業顧客との関係を構築し、獲得および拡大に向けた戦略的な計画を実行
  • 上級管理職（CMO、CDO、ビジネスリーダー）との信頼関係を築き、相互成長を促進するパートナーシップを形成
  • 長期的で複雑な営業サイクルを管理し、エンタープライズ調達プロセスの複雑さをナビゲート
  • アカウントベースの営業戦略を使用して、顧客のライフタイムバリューを向上させるパーソナライズされたソリューションを開発
  • マーケティング、ソリューションエンジニア、カスタマーサクセスチームと協力し、顧客に優れた価値を提供するために調整
  • Salesforceを活用し、パイプラインの健全性を追跡し、営業進捗や予測に対して明確な可視性を提供
    • "},{"text":"必要な資格","content":"
  • エンタープライズSaaS営業における5年以上の経験、大規模案件や長期営業サイクルの管理実績
  • Cレベルのエグゼクティブとの業務経験、ITおよびビジネス部門の意思決定者への影響力
  • エンタープライズ営業サイクルや調達プロセスに対する深い理解、多様なステークホルダーとの意思決定の管理能力
  • アカウントベースの営業経験およびエンタープライズ顧客との長期的な関係を築いた実績
  • 日本語ネイティブレベルで、日本のビジネスマナーや慣習に精通していること
  • 英語については、読み書き以上ができること。
    • "}],"text":"エンタープライズ アカウントエグゼクティブ","country":"JP","workplaceType":"hybrid","opening":"
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

    We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

    Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

    Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
    ","openingPlain":"Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.\n\nWe are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.\n\nOur aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.\n\nImportant note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.\n","descriptionBody":"
    日本における事業について
    2022年4月に日本法人を設立し、伊奈憲一郎がカントリーマネージャーとして率いる中で、私たちは急速に成長し、さまざまな業界のエンタープライズ企業にとって信頼されるパートナーとなりました。
    現在、約15名のメンバーが、アカウントエグゼクティブ（AE）、セールスディベロップメントレプレゼンタティブ（SDR）、プリセールス、カスタマーサクセスマネージャー（CSM）、マーケティング、パートナーセールスなど、重要な役割を担い、企業の効率向上、イノベーション推進、デジタルトランスフォーメーションの支援に取り組んでいます。
    私たちは、資生堂、三井住友カード、カシオ、ベルーナ、ソフトバンクなどの業界をリードする企業を含む、日本国内の60社以上のエンタープライズ顧客にサービスを提供していることを誇りに思っています。これらの企業は、私たちのソリューションを活用し、重要なビジネス成果を達成し、変化の激しいデジタル環境で競争力を維持しています。

    役割について
    エンタープライズアカウントエグゼクティブとして、日本の大手企業（従業員数1,000名以上）における影響力を拡大する重要な役割を担います。このポジションでは、戦略的かつコンサルティブなアプローチで営業活動を行い、Cレベルのエグゼクティブやビジネス・DX部門の主要意思決定者と密接に連携し、大規模なデジタルトランスフォーメーションを推進します

    ","descriptionBodyPlain":"日本における事業について\n2022年4月に日本法人を設立し、伊奈憲一郎がカントリーマネージャーとして率いる中で、私たちは急速に成長し、さまざまな業界のエンタープライズ企業にとって信頼されるパートナーとなりました。\n現在、約15名のメンバーが、アカウントエグゼクティブ（AE）、セールスディベロップメントレプレゼンタティブ（SDR）、プリセールス、カスタマーサクセスマネージャー（CSM）、マーケティング、パートナーセールスなど、重要な役割を担い、企業の効率向上、イノベーション推進、デジタルトランスフォーメーションの支援に取り組んでいます。\n私たちは、資生堂、三井住友カード、カシオ、ベルーナ、ソフトバンクなどの業界をリードする企業を含む、日本国内の60社以上のエンタープライズ顧客にサービスを提供していることを誇りに思っています。これらの企業は、私たちのソリューションを活用し、重要なビジネス成果を達成し、変化の激しいデジタル環境で競争力を維持しています。\n\n役割について\nエンタープライズアカウントエグゼクティブとして、日本の大手企業（従業員数1,000名以上）における影響力を拡大する重要な役割を担います。このポジションでは、戦略的かつコンサルティブなアプローチで営業活動を行い、Cレベルのエグゼクティブやビジネス・DX部門の主要意思決定者と密接に連携し、大規模なデジタルトランスフォーメーションを推進します\n\n","hostedUrl":"https://jobs.lever.co/contentsquare/8e3cfb82-942a-4e57-bda2-764161a51c67","applyUrl":"https://jobs.lever.co/contentsquare/8e3cfb82-942a-4e57-bda2-764161a51c67/apply"}]