[{"additionalPlain":"Salary range:\n$142,000 - $247,000 + bonus + options + benefits\n\n\n#LI-BP1\n\n\nWe have you in mind. As an employee, you will experience many benefits, including:\n\nAwesome technology\nTop-talent peers\n100% sponsored medical, dental, and vision plans for employees & family\nHSA company contribution\nMatching 401k program\nRobust vacation & wellness policy \nAnnual development stipend \nCatered lunches or a food stipend \n\nCloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce. \n","additional":"\n
Salary range:
$142,000 - $247,000 + bonus + options + benefits
#LI-BP1
\n
We have you in mind. As an employee, you will experience many benefits, including:
Awesome technology
Top-talent peers
100% sponsored medical, dental, and vision plans for employees & family
HSA company contribution
Matching 401k program
Robust vacation & wellness policy
Annual development stipend
Catered lunches or a food stipend
Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.
","categories":{"commitment":"Full-time","location":"United States","team":"Marketing","allLocations":["United States"]},"createdAt":1791284813261,"descriptionPlain":"Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.\n\nCloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.\n\n\nCloudinary is looking for a Director of Digital Marketing, a commercially rigorous, technically fluent growth leader to run our integrated Digital Marketing engine across self-service motions.\nAs the business owner of growth, you will create demand, improve conversion, build owned acquisition surfaces, and translate growth investment into revenue and pipeline outcomes. Working closely with Product, Data, RevOps, Sales, Web, Content, Design and Finance, you will set the growth system, make trade-offs, and create the operating cadence that lets a lean team ship quickly and compound what works.\nThis is a builder-leader role, not a channel-management role, suited to someone who combines strategic range with personal fluency in performance marketing, SEO, AI discovery, content-led acquisition, conversion optimization, lifecycle and analytics.\n","description":"Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.
Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.
Cloudinary is looking for a Director of Digital Marketing, a commercially rigorous, technically fluent growth leader to run our integrated Digital Marketing engine across self-service motions.
\nAs the business owner of growth, you will create demand, improve conversion, build owned acquisition surfaces, and translate growth investment into revenue and pipeline outcomes. Working closely with Product, Data, RevOps, Sales, Web, Content, Design and Finance, you will set the growth system, make trade-offs, and create the operating cadence that lets a lean team ship quickly and compound what works.
\nThis is a builder-leader role, not a channel-management role, suited to someone who combines strategic range with personal fluency in performance marketing, SEO, AI discovery, content-led acquisition, conversion optimization, lifecycle and analytics.
","id":"79bfaff4-eabd-40a8-975d-d6be4b06a09f","lists":[{"text":"Responsibilities:","content":"\n
\n- \n
Own Growth Marketing strategy and execution across the self-service PLG funnel, from acquisition through qualified pipeline and new paying accounts.
\n \n- \n
Set the growth portfolio: allocate budget, talent and experimentation capacity across paid acquisition, SEO, GEO/AEO/AI discovery, tools and content, CRO, and lifecycle campaigns.
\n \n- \n
Build and scale owned acquisition assets, including programmatic and product-led content, free tools, guides, glossaries, landing pages and emerging agent-friendly discovery surfaces.
\n \n- \n
Lead an evidence-led experimentation program: frame hypotheses, establish success criteria, prioritize tests, make rapid stop/scale decisions, and convert learnings into repeatable playbooks.
\n \n- \n
Own performance visibility and measurement. Partner with Data, RevOps, Product and Sales to maintain trusted funnel definitions, diagnose data discrepancies, establish attribution guardrails, and model maturity from lead to pipeline and revenue.
\n \n- \n
Be the business owner for Growth Marketing ROI: create CFO-ready investment cases, distinguish attributed revenue from influenced value and leading indicators, and make capital-allocation recommendations.
\n \n- \n
Manage and develop a lean, high-output team of employees and specialist contractors; design pod structure, hiring plans, operating processes, quality controls and AI-enabled ways of working.
\n \n- \n
Align senior stakeholders across Product, Web, Content, Design, Sales, RevOps, Finance and leadership, translating growth insights into clear asks, durable ownership and shipped work.
\n \n- \n
Represent Growth Marketing in weekly leadership reviews and executive forums, communicating results, risks, decisions required and next-week priorities with clarity.
\n \n\n
\n
\n- MUST BE ABLE TO WORK INTERNATIONAL HOURS
\n- \n
10+ years in B2B SaaS growth, demand generation, PLG or performance marketing, combining strategic leadership with a hands-on approach to driving growth specifically among developer audiences.
\n \n- \n
A target-driven persona with a deep technical understanding of developers, combined with a rigorous grasp of both human developer and AI agent audiences.
\n \n- \n
A track record of owning integrated growth across paid, organic, lifecycle, CRO and content/product-led acquisition, with the judgement to decide where each lever belongs.
\n \n- \n
Strong command of SaaS funnel analytics, attribution, cohort analysis, conversion metrics, budget modelling and executive-level ROI storytelling.
\n \n- \n
Hands-on expertise in performance marketing and organic acquisition, plus working fluency in technical SEO, AI search/discovery, web experimentation and marketing automation.
\n \n- \n
Experience building high-velocity experimentation systems and operating with ambiguity, imperfect data and fast-changing product or market conditions.
\n \n- \n
Exceptional cross-functional leadership: able to align senior stakeholders and work credibly with Product, Engineering, Data, Finance, Sales and creative partners.
\n \n- \n
A practical AI-first operating mindset: uses automation and agents to accelerate research, content, analysis and operational throughput while retaining quality and commercial judgement.
\n \n\n
\n
\n- \n
Experience in developer-facing, API, media technology, infrastructure or technically complex SaaS products.
\n \n- \n
Experience scaling free tools, programmatic content, marketplaces or other owned acquisition products into measurable commercial value.
\n \n- \n
Experience leading distributed employees, agencies and contractor teams across multiple specialist disciplines.
\n \n- \n
Experience in online marketing driving registration.
\n \n\n
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.
Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.
","openingPlain":"Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.\n\nCloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.\n","descriptionBody":"Cloudinary is looking for a Director of Digital Marketing, a commercially rigorous, technically fluent growth leader to run our integrated Digital Marketing engine across self-service motions.
\nAs the business owner of growth, you will create demand, improve conversion, build owned acquisition surfaces, and translate growth investment into revenue and pipeline outcomes. Working closely with Product, Data, RevOps, Sales, Web, Content, Design and Finance, you will set the growth system, make trade-offs, and create the operating cadence that lets a lean team ship quickly and compound what works.
\nThis is a builder-leader role, not a channel-management role, suited to someone who combines strategic range with personal fluency in performance marketing, SEO, AI discovery, content-led acquisition, conversion optimization, lifecycle and analytics.
","descriptionBodyPlain":"Cloudinary is looking for a Director of Digital Marketing, a commercially rigorous, technically fluent growth leader to run our integrated Digital Marketing engine across self-service motions.\nAs the business owner of growth, you will create demand, improve conversion, build owned acquisition surfaces, and translate growth investment into revenue and pipeline outcomes. Working closely with Product, Data, RevOps, Sales, Web, Content, Design and Finance, you will set the growth system, make trade-offs, and create the operating cadence that lets a lean team ship quickly and compound what works.\nThis is a builder-leader role, not a channel-management role, suited to someone who combines strategic range with personal fluency in performance marketing, SEO, AI discovery, content-led acquisition, conversion optimization, lifecycle and analytics.\n","hostedUrl":"https://jobs.lever.co/cloudinary/79bfaff4-eabd-40a8-975d-d6be4b06a09f","applyUrl":"https://jobs.lever.co/cloudinary/79bfaff4-eabd-40a8-975d-d6be4b06a09f/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","location":"Israel","team":"CTO","allLocations":["Israel"]},"createdAt":1791221911378,"descriptionPlain":"ABOUT THE ROLE\nWe are looking for a Head of MIS to lead and scale the systems backbone of our SaaS business. You will own the strategy, delivery, and operations across three functions: IT, Information Systems engineering, and AI Enablement. You will lead managers and specialists, set the technology roadmap for our internal systems and business applications, and drive automation and AI adoption across the company. This is a senior, high-ownership leadership role for someone who can operate at both the strategic and hands-on level - balancing reliability and security with the speed and experimentation a growing SaaS company needs.\nTEAMS YOU'LL LEAD\nIT - led by an IT Manager, responsible for global IT operations, endpoint and device management, onboarding/offboarding, core SaaS platforms, and vendor management.\nInformation Systems Engineering - a team of systems engineers owning business applications, integrations, data flows, and the internal systems that run Sales, Finance, HR, and other functions.\nAI Enablement - a team driving adoption of AI tools and building internal automations and copilots that make every department more productive.\nWHAT YOU'LL DO\nOwn the MIS strategy & roadmap - define and execute the vision for IT, information systems, and AI enablement, aligned to company growth and business priorities.\nLead and grow the organization - manage the IT Manager, Information Systems engineers, and the AI Enablement team; hire, mentor, set goals, and build a high-performing, service-oriented culture.\nOwn business systems & applications - govern the architecture, integration, and lifecycle of core business systems (e.g., CRM, ERP, HRIS, Finance) and the data flows between them.\nDrive AI & automation adoption - identify high-impact opportunities to apply AI and automation across the company, and lead the AI Enablement team in delivering tools, copilots, and workflows that raise productivity.\nEnsure reliable, secure IT operations - oversee global IT delivery, endpoint and identity management, and employee support through the IT function, partnering closely with Security.\nGovernance, security & compliance - establish policies, access controls, and controls for systems and data; support audit and compliance requirements (e.g., SOC 2, GDPR).\nBudget & vendor management - own the MIS budget, technology spend, and strategic vendor, consultant, and outsourcing relationships across all three functions.\nData & reporting - ensure the business has trustworthy systems data and reporting to support decision-making across departments.\nCross-functional partnership - act as the systems partner to Sales, Finance, HR, R&D, and other leaders; translate business needs into scalable systems solutions.\nWHAT YOU'LL BRING\nProven leadership experience in MIS / IT / business systems within SaaS or technology companies, including managing managers and multi-disciplinary teams.\nExperience leading IT operations, information systems engineering, and business applications at scale in a distributed environment.\nDemonstrated experience driving AI and automation adoption, with a track record of delivering measurable productivity or efficiency gains.\nStrong understanding of core business systems (CRM, ERP, HRIS, Finance) and their integration and data architecture.\nSolid grounding in IT security, governance, and compliance (IAM, endpoint/MDM, SOC 2, GDPR).\nExcellent leadership, communication, and stakeholder-management skills, with experience partnering with executives and supporting remote / multi-site teams.\nStrategic and hands-on: able to set direction and roadmaps while staying close enough to systems and delivery to make sound technical decisions.\nBudget ownership experience and a track record of managing vendors, consultants, and outsourced partners.\nNICE TO HAVE\nExperience scaling MIS/IT in a high-growth, globally distributed SaaS company.\nHands-on familiarity with AI/LLM tooling, automation platforms, and internal copilot development.\nExperience owning systems through compliance audits (SOC 2, ISO 27001).\nRelevant degree or certifications (e.g., ITIL, PMP, cloud or security certifications).\n","description":"\n
ABOUT THE ROLE
\n
We are looking for a Head of MIS to lead and scale the systems backbone of our SaaS business. You will own the strategy, delivery, and operations across three functions: IT, Information Systems engineering, and AI Enablement. You will lead managers and specialists, set the technology roadmap for our internal systems and business applications, and drive automation and AI adoption across the company. This is a senior, high-ownership leadership role for someone who can operate at both the strategic and hands-on level - balancing reliability and security with the speed and experimentation a growing SaaS company needs.
\n
TEAMS YOU'LL LEAD
\n
\n- \n
IT - led by an IT Manager, responsible for global IT operations, endpoint and device management, onboarding/offboarding, core SaaS platforms, and vendor management.
\n \n- \n
Information Systems Engineering - a team of systems engineers owning business applications, integrations, data flows, and the internal systems that run Sales, Finance, HR, and other functions.
\n \n- \n
AI Enablement - a team driving adoption of AI tools and building internal automations and copilots that make every department more productive.
\n \n
\n
WHAT YOU'LL DO
\n
\n- \n
Own the MIS strategy & roadmap - define and execute the vision for IT, information systems, and AI enablement, aligned to company growth and business priorities.
\n \n- \n
Lead and grow the organization - manage the IT Manager, Information Systems engineers, and the AI Enablement team; hire, mentor, set goals, and build a high-performing, service-oriented culture.
\n \n- \n
Own business systems & applications - govern the architecture, integration, and lifecycle of core business systems (e.g., CRM, ERP, HRIS, Finance) and the data flows between them.
\n \n- \n
Drive AI & automation adoption - identify high-impact opportunities to apply AI and automation across the company, and lead the AI Enablement team in delivering tools, copilots, and workflows that raise productivity.
\n \n- \n
Ensure reliable, secure IT operations - oversee global IT delivery, endpoint and identity management, and employee support through the IT function, partnering closely with Security.
\n \n- \n
Governance, security & compliance - establish policies, access controls, and controls for systems and data; support audit and compliance requirements (e.g., SOC 2, GDPR).
\n \n- \n
Budget & vendor management - own the MIS budget, technology spend, and strategic vendor, consultant, and outsourcing relationships across all three functions.
\n \n- \n
Data & reporting - ensure the business has trustworthy systems data and reporting to support decision-making across departments.
\n \n- \n
Cross-functional partnership - act as the systems partner to Sales, Finance, HR, R&D, and other leaders; translate business needs into scalable systems solutions.
\n \n
\n
WHAT YOU'LL BRING
\n
\n- \n
Proven leadership experience in MIS / IT / business systems within SaaS or technology companies, including managing managers and multi-disciplinary teams.
\n \n- \n
Experience leading IT operations, information systems engineering, and business applications at scale in a distributed environment.
\n \n- \n
Demonstrated experience driving AI and automation adoption, with a track record of delivering measurable productivity or efficiency gains.
\n \n- \n
Strong understanding of core business systems (CRM, ERP, HRIS, Finance) and their integration and data architecture.
\n \n- \n
Solid grounding in IT security, governance, and compliance (IAM, endpoint/MDM, SOC 2, GDPR).
\n \n- \n
Excellent leadership, communication, and stakeholder-management skills, with experience partnering with executives and supporting remote / multi-site teams.
\n \n- \n
Strategic and hands-on: able to set direction and roadmaps while staying close enough to systems and delivery to make sound technical decisions.
\n \n- \n
Budget ownership experience and a track record of managing vendors, consultants, and outsourced partners.
\n \n
\n
NICE TO HAVE
\n
\n- \n
Experience scaling MIS/IT in a high-growth, globally distributed SaaS company.
\n \n- \n
Hands-on familiarity with AI/LLM tooling, automation platforms, and internal copilot development.
\n \n- \n
Experience owning systems through compliance audits (SOC 2, ISO 27001).
\n \n- \n
Relevant degree or certifications (e.g., ITIL, PMP, cloud or security certifications).
\n \n
\n
\n
ABOUT THE ROLE
\n
We are looking for a Head of MIS to lead and scale the systems backbone of our SaaS business. You will own the strategy, delivery, and operations across three functions: IT, Information Systems engineering, and AI Enablement. You will lead managers and specialists, set the technology roadmap for our internal systems and business applications, and drive automation and AI adoption across the company. This is a senior, high-ownership leadership role for someone who can operate at both the strategic and hands-on level - balancing reliability and security with the speed and experimentation a growing SaaS company needs.
\n
TEAMS YOU'LL LEAD
\n
\n- \n
IT - led by an IT Manager, responsible for global IT operations, endpoint and device management, onboarding/offboarding, core SaaS platforms, and vendor management.
\n \n- \n
Information Systems Engineering - a team of systems engineers owning business applications, integrations, data flows, and the internal systems that run Sales, Finance, HR, and other functions.
\n \n- \n
AI Enablement - a team driving adoption of AI tools and building internal automations and copilots that make every department more productive.
\n \n
\n
WHAT YOU'LL DO
\n
\n- \n
Own the MIS strategy & roadmap - define and execute the vision for IT, information systems, and AI enablement, aligned to company growth and business priorities.
\n \n- \n
Lead and grow the organization - manage the IT Manager, Information Systems engineers, and the AI Enablement team; hire, mentor, set goals, and build a high-performing, service-oriented culture.
\n \n- \n
Own business systems & applications - govern the architecture, integration, and lifecycle of core business systems (e.g., CRM, ERP, HRIS, Finance) and the data flows between them.
\n \n- \n
Drive AI & automation adoption - identify high-impact opportunities to apply AI and automation across the company, and lead the AI Enablement team in delivering tools, copilots, and workflows that raise productivity.
\n \n- \n
Ensure reliable, secure IT operations - oversee global IT delivery, endpoint and identity management, and employee support through the IT function, partnering closely with Security.
\n \n- \n
Governance, security & compliance - establish policies, access controls, and controls for systems and data; support audit and compliance requirements (e.g., SOC 2, GDPR).
\n \n- \n
Budget & vendor management - own the MIS budget, technology spend, and strategic vendor, consultant, and outsourcing relationships across all three functions.
\n \n- \n
Data & reporting - ensure the business has trustworthy systems data and reporting to support decision-making across departments.
\n \n- \n
Cross-functional partnership - act as the systems partner to Sales, Finance, HR, R&D, and other leaders; translate business needs into scalable systems solutions.
\n \n
\n
WHAT YOU'LL BRING
\n
\n- \n
Proven leadership experience in MIS / IT / business systems within SaaS or technology companies, including managing managers and multi-disciplinary teams.
\n \n- \n
Experience leading IT operations, information systems engineering, and business applications at scale in a distributed environment.
\n \n- \n
Demonstrated experience driving AI and automation adoption, with a track record of delivering measurable productivity or efficiency gains.
\n \n- \n
Strong understanding of core business systems (CRM, ERP, HRIS, Finance) and their integration and data architecture.
\n \n- \n
Solid grounding in IT security, governance, and compliance (IAM, endpoint/MDM, SOC 2, GDPR).
\n \n- \n
Excellent leadership, communication, and stakeholder-management skills, with experience partnering with executives and supporting remote / multi-site teams.
\n \n- \n
Strategic and hands-on: able to set direction and roadmaps while staying close enough to systems and delivery to make sound technical decisions.
\n \n- \n
Budget ownership experience and a track record of managing vendors, consultants, and outsourced partners.
\n \n
\n
NICE TO HAVE
\n
\n- \n
Experience scaling MIS/IT in a high-growth, globally distributed SaaS company.
\n \n- \n
Hands-on familiarity with AI/LLM tooling, automation platforms, and internal copilot development.
\n \n- \n
Experience owning systems through compliance audits (SOC 2, ISO 27001).
\n \n- \n
Relevant degree or certifications (e.g., ITIL, PMP, cloud or security certifications).
\n \n
\n
About the Role
\nWe are seeking a Product Operations Lead to play a key role in product launches, planning processes, AI adoption and operational efficiency. This role will ensure product availability, process optimization, and KPI tracking, working cross-functionally with Product, Engineering, Marketing, and Customer Success teams. The ideal candidate will drive seamless product delivery, scale best practices, and enhance the product management lifecycle.
","id":"7f3812ca-d4c6-4d7f-acb0-9206c2984a64","lists":[{"text":"Key Responsibilities","content":"Product Launch & Go-to-Market Readiness
\n\nDrive cross-functional product launch planning, ensuring clear responsibilities and execution timelines.\nDevelop together with Product Marketing scalable launch playbooks to standardize and optimize the GTM process.\nTrack and measure launch success through key metrics such as adoption, usage, and retention.\nEnsure internal teams are enabled with product documentation, updates, release notes and other enablement principles\nPartner with Customer Success to optimize post-launch support and user experience.\nMonitor product readiness and ensure alignment between Product, R&D, Support and GTM teams.\n\nAI & Builder Approach
\n\nWork AI-first - use Claude and the connected stack (JIRA, Confluence, Vitally, Gong, Slack) as the default method for drafting, analysis, and synthesis, not an occasional shortcut.\nBuild the tooling you need. Ship lightweight internal tools - scripts, agents, digests, dashboards - that remove recurring manual work in release and launch operations, without waiting for an engineering roadmap slot.\nContribute to Product Brain, our internal AI knowledge layer, and design operational workflows that pull context from connected systems rather than reassembling it by hand each cycle.\nOwn AI adoption within Product Operations - find the manual work a system should be doing, prototype the replacement, and prove it works before asking anyone to adopt it.\nApply judgment on where automation belongs. Know which decisions, escalations, and communications need a human, and keep those human.\n\nKPI Tracking & Operational Excellence
\n\nDefine and track key performance indicators (KPIs) to measure release and launch effectiveness.\nIdentify and implement process improvements to enhance speed and efficiency.\nLeverage data insights to drive continuous optimization of product operations workflows.\nOwn and optimize tooling and dashboards to provide real-time visibility into product health.\nPartner with R&D to streamline deployment workflows, product maintenance and incident response guidelines.\n\n
"},{"text":"Qualifications & Experience","content":"Required Skills & Experience
\n\nAt least 7 years in Product Operations, Business Development or Product Lifecycle Management within a SaaS or technology-driven company.\nExperience with feature or Product delivery, value driven decision making and coordinating product launches and releases.\nExperience in agile & kanban development, release processes, and change management.\nHands-on daily use of AI tools in real work, with concrete examples of what changed as a result.\nProficiency in JIRA, Confluence, or similar release tracking tools.\nData-driven mindset with experience in tracking and analyzing product performance metrics, overseeing execution strategy and tactical improvements\nComfortable contributing to engineering discussions around technology decisions and strategy related to a product pipeline\nExcellent communication, collaboration, and stakeholder management skills.\n\nDesired Skills
\n\nKnowledge of SaaS business models, pricing strategies, and GTM execution.\nFamiliarity with customer adoption and retention analytics.\nExperience working with API-first or developer-focused products.\nExperience building internal tools or automations that other teams actually adopted.\nFamiliarity with LLM-based workflows — prompt and agent design, MCP connectors, or similar.\n\n
"},{"text":"Success Metrics","content":"\nEfficient and predictable releases, with minimal delays or incidents.\nStronger cross-functional coordination, improving launch readiness.\nStandardized product operations processes, improving efficiency and scalability.\nData-driven decision-making, leveraging insights to optimize release and launch performance.\nHigher product adoption rates, increasing user engagement and retention.\nReduced manual operational load, with recurring coordination and reporting work replaced by AI-assisted workflows and internal tooling.\n"}],"text":"Product Operations Lead","country":"IL","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"About the Role
\nWe are seeking a Product Operations Lead to play a key role in product launches, planning processes, AI adoption and operational efficiency. This role will ensure product availability, process optimization, and KPI tracking, working cross-functionally with Product, Engineering, Marketing, and Customer Success teams. The ideal candidate will drive seamless product delivery, scale best practices, and enhance the product management lifecycle.
","descriptionBodyPlain":"About the Role\nWe are seeking a Product Operations Lead to play a key role in product launches, planning processes, AI adoption and operational efficiency. This role will ensure product availability, process optimization, and KPI tracking, working cross-functionally with Product, Engineering, Marketing, and Customer Success teams. The ideal candidate will drive seamless product delivery, scale best practices, and enhance the product management lifecycle.\n","hostedUrl":"https://jobs.lever.co/cloudinary/7f3812ca-d4c6-4d7f-acb0-9206c2984a64","applyUrl":"https://jobs.lever.co/cloudinary/7f3812ca-d4c6-4d7f-acb0-9206c2984a64/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","location":"Israel","team":"CTO","allLocations":["Israel"]},"createdAt":1790751382753,"descriptionPlain":"About the Role\nWe're looking for a Senior AI Solutions Builder to join our Product - CTO Ops team. In this role, you will design, build, and ship AI-powered solutions that enhance productivity and drive measurable business value across the organization.\nYou will operate at the intersection of AI, data, pricing and business - owning the end-to-end development of agents, copilots, and workflow automations that directly inform decisions and eliminate manual work.\nYou are both a builder and an enabler. You ship solutions yourself and raise the AI capability floor for the teams around you. You'll collaborate closely with Product, Engineering, CS, Sales, and builders across the company to deliver outcomes that improve decision velocity, product and operational efficiency, and long-term growth.\n","description":"\n
About the Role
\n
We're looking for a Senior AI Solutions Builder to join our Product - CTO Ops team. In this role, you will design, build, and ship AI-powered solutions that enhance productivity and drive measurable business value across the organization.
\n
You will operate at the intersection of AI, data, pricing and business - owning the end-to-end development of agents, copilots, and workflow automations that directly inform decisions and eliminate manual work.
\n
You are both a builder and an enabler. You ship solutions yourself and raise the AI capability floor for the teams around you. You'll collaborate closely with Product, Engineering, CS, Sales, and builders across the company to deliver outcomes that improve decision velocity, product and operational efficiency, and long-term growth.
\n
\n\n
\nDesign and ship AI-powered copilots, agents, and decision-support tools for the product team, starting with pricing
\n\n
\nBuild data pipelines and analytical models for pricing intelligence
\n\n
\nDevelop autonomous agents that automate recurring product tasks
\n\n
\nAutomate manual workflows across product tools so the right action happens when a signal fires
\n\n
\nBuild LLM-based scoring models that give roadmap and prioritization decisions a data backbone
\n\n
\nEnable and upskill product teams through AI playbooks, sessions, and hands-on co-building
\n\n
\nCollaborate with builders across Engineering, CS, GTM, and other teams to co-create solutions that scale
\n\n
\nDefine and track impact: time-to-insight, decision velocity, manual hours eliminated, and business outcomes
\n\n\n
\n\n
\nProven, hands-on experience building and shipping AI-powered tools, agents, or pipelines in production environments
\n\n
\nBuilder / vibe coder mindset uses AI-assisted tools (Claude, Cursor, Copilot, n8n) to ship independently without an engineering ticket
\n\n
\nExperience working cross-functionally with Product, Finance, and go-to-market teams in a B2B SaaS environment
\n\n
\nAbility to connect systems independently: APIs, webhooks, data pipelines
\n\n
\nStrong communication and collaboration skills across diverse teams
\n\n
\nAbility to prioritize, problem-solve, and navigate ambiguity in a dynamic environment
\n\n
\nComfortable learning and applying new technologies, tools, and methodologies
\n\n\n
\n\n
\nExperience in pricing, monetization, revenue analytics, or usage-based commercial models
\n\n
\nBackground in Product work
\n\n
\nFamiliarity with causal inference, A/B experimentation, or uplift modeling
\n\n
\nComfortable with analytics platforms (Heap, GA4, Mixpanel, Amplitude) and PM tools (Jira, Confluence, Productboard, etc.)
\n\n
\nExperience working in a distributed, multicultural environment
\n\n\n
\n
About the Role
\n
We're looking for a Senior AI Solutions Builder to join our Product - CTO Ops team. In this role, you will design, build, and ship AI-powered solutions that enhance productivity and drive measurable business value across the organization.
\n
You will operate at the intersection of AI, data, pricing and business - owning the end-to-end development of agents, copilots, and workflow automations that directly inform decisions and eliminate manual work.
\n
You are both a builder and an enabler. You ship solutions yourself and raise the AI capability floor for the teams around you. You'll collaborate closely with Product, Engineering, CS, Sales, and builders across the company to deliver outcomes that improve decision velocity, product and operational efficiency, and long-term growth.
\n
\n
Role Overview
\n
The Senior Global Corporate Program Management is the execution leader for corporate-wide programs that connect corporate strategy, technical delivery, and operational performance. Reporting to the VP of Global Corporate Operations, this role converts complex executive priorities into clear plans, accountable owners, measurable outcomes, and durable operating mechanisms.
\n
The role partners across R&D, Engineering, Cloud Infrastructure, Product, Go-to-Market, Finance, Legal, People, IT, and Data. It is designed for a technically fluent operator who can move comfortably between API-first platform environments, SaaS business metrics, executive decision-making, and global change adoption.
\n
What This Role Owns
\n
• Corporate program portfolio intake, prioritization, delivery governance, and outcome measurement.
\n
• A consistent lifecycle for cross-functional initiatives from incubation through execution and handoff to steady-state owners.
\n
• Planning cadence, dependency visibility, capacity trade-offs, and executive reporting across the global corporate portfolio.
\n
• Operational systems that connect product usage, commercial performance, financial data, and program health into trusted decision support.
\n
• Practical AI-enabled workflows that improve planning quality, communication speed, and execution discipline.
\n
Key Responsibilities
\n
Corporate Program and Portfolio Leadership
\n
• Own program intake, prioritization, scoping, execution, risk management, and benefits realization from idea through completion.
\n
• Link technical and operational initiatives to business outcomes such as ARR growth, NRR, gross-margin protection, customer time-to-value, and productivity.
\n
• Manage a portfolio view of milestones, dependencies, investment, capacity, decisions, and realized impact.
\n
Cross Functional Lifecycle Governance
\n
• Lead a practical three-stage lifecycle: Incubate, Execute, and Hand Off.
\n
• Turn ambiguous executive priorities and urgent special projects into structured 30-60-90 day plans with explicit owners and decision rights.
\n
• Ensure that programs transition cleanly into accountable operating teams with documented processes, metrics, and support models.
\n
Annual Planning and OKR Alignment
\n
• Co-own the annual operating planning cycle with Corporate Operations, Finance, R&D, Go-to-Market, and executive leadership.
\n
• Manage planning calendars, submission guidance, dependency mapping, capacity assumptions, and budget consolidation.
\n
• Facilitate quarterly OKR setting, tracking, scoring, and retrospectives across business units; surface and resolve cross-functional bottlenecks.
\n
Executive Visibility and Decision Support
\n
• Design portfolio reporting, C-suite dashboards, and board-ready materials that provide timely visibility into health, milestones, risks, and decisions.
\n
• Establish a consistent reporting language and source-of-truth definitions for program and business performance.
\n
• Create concise escalation paths that help leaders make trade-offs quickly and transparently.
\n
Capacity, Standards, and Change Management
\n
• Maintain a capacity baseline across engineering, program management, and key corporate functions; identify overcommitment early.
\n
• Establish practical execution standards, including initiative one-pagers, RAID logs, stage-gate checklists, and decision registers.
\n
• Lead adoption of new operating playbooks, technical handoffs, and Go-to-Market processes across US, EMEA, and APAC.
\n
Required Qualifications
\n
• 8+ years of progressive experience in Technical Program Management, Corporate Program Management, Business Operations, or a related operations leadership function in a scaling SaaS or technology company.
\n
• Experience establishing portfolio management practices, corporate PMO standards, or operating rhythms that improve speed without adding unnecessary bureaucracy.
\n
• Track record of leading complex, multi-team programs and influencing executives, VPs, and senior technical leaders without direct line authority.
\n
• Working knowledge of SaaS operating metrics, including ARR, NRR, gross margin, CAC, retention, customer time-to-value, and the relationship between product telemetry and financial systems.
\n
• Demonstrated ability to structure ambiguous problems, make trade-offs visible, and create executable plans with clear outcomes.
\n
• Excellent written and verbal communication, including the ability to prepare concise executive and board-level materials.
\n
• Bachelor’s degree in Industrial Engineering, Information Systems, Business, or equivalent practical experience.
\n
Preferred Qualifications
\n
• Experience in a developer-first, API-first, cloud infrastructure, data platform, or media technology company.
\n
• Experience supporting a company through a high-growth phase, public-company readiness, or a significant operating-model change.
\n
• Familiarity with Jira, Confluence, Salesforce, NetSuite, Snowflake, Looker or similar analytics tools, and AI-enabled workflow platforms.
\n
• Strong technical fluency across API-based platforms, cloud infrastructure, software delivery practices, data systems, and corporate applications; able to engage credibly with Engineering and Architecture leaders.
\n
\n
Role Overview
\n
The Senior Global Corporate Program Management is the execution leader for corporate-wide programs that connect corporate strategy, technical delivery, and operational performance. Reporting to the VP of Global Corporate Operations, this role converts complex executive priorities into clear plans, accountable owners, measurable outcomes, and durable operating mechanisms.
\n
The role partners across R&D, Engineering, Cloud Infrastructure, Product, Go-to-Market, Finance, Legal, People, IT, and Data. It is designed for a technically fluent operator who can move comfortably between API-first platform environments, SaaS business metrics, executive decision-making, and global change adoption.
\n
What This Role Owns
\n
• Corporate program portfolio intake, prioritization, delivery governance, and outcome measurement.
\n
• A consistent lifecycle for cross-functional initiatives from incubation through execution and handoff to steady-state owners.
\n
• Planning cadence, dependency visibility, capacity trade-offs, and executive reporting across the global corporate portfolio.
\n
• Operational systems that connect product usage, commercial performance, financial data, and program health into trusted decision support.
\n
• Practical AI-enabled workflows that improve planning quality, communication speed, and execution discipline.
\n
Key Responsibilities
\n
Corporate Program and Portfolio Leadership
\n
• Own program intake, prioritization, scoping, execution, risk management, and benefits realization from idea through completion.
\n
• Link technical and operational initiatives to business outcomes such as ARR growth, NRR, gross-margin protection, customer time-to-value, and productivity.
\n
• Manage a portfolio view of milestones, dependencies, investment, capacity, decisions, and realized impact.
\n
Cross Functional Lifecycle Governance
\n
• Lead a practical three-stage lifecycle: Incubate, Execute, and Hand Off.
\n
• Turn ambiguous executive priorities and urgent special projects into structured 30-60-90 day plans with explicit owners and decision rights.
\n
• Ensure that programs transition cleanly into accountable operating teams with documented processes, metrics, and support models.
\n
Annual Planning and OKR Alignment
\n
• Co-own the annual operating planning cycle with Corporate Operations, Finance, R&D, Go-to-Market, and executive leadership.
\n
• Manage planning calendars, submission guidance, dependency mapping, capacity assumptions, and budget consolidation.
\n
• Facilitate quarterly OKR setting, tracking, scoring, and retrospectives across business units; surface and resolve cross-functional bottlenecks.
\n
Executive Visibility and Decision Support
\n
• Design portfolio reporting, C-suite dashboards, and board-ready materials that provide timely visibility into health, milestones, risks, and decisions.
\n
• Establish a consistent reporting language and source-of-truth definitions for program and business performance.
\n
• Create concise escalation paths that help leaders make trade-offs quickly and transparently.
\n
Capacity, Standards, and Change Management
\n
• Maintain a capacity baseline across engineering, program management, and key corporate functions; identify overcommitment early.
\n
• Establish practical execution standards, including initiative one-pagers, RAID logs, stage-gate checklists, and decision registers.
\n
• Lead adoption of new operating playbooks, technical handoffs, and Go-to-Market processes across US, EMEA, and APAC.
\n
Required Qualifications
\n
• 8+ years of progressive experience in Technical Program Management, Corporate Program Management, Business Operations, or a related operations leadership function in a scaling SaaS or technology company.
\n
• Experience establishing portfolio management practices, corporate PMO standards, or operating rhythms that improve speed without adding unnecessary bureaucracy.
\n
• Track record of leading complex, multi-team programs and influencing executives, VPs, and senior technical leaders without direct line authority.
\n
• Working knowledge of SaaS operating metrics, including ARR, NRR, gross margin, CAC, retention, customer time-to-value, and the relationship between product telemetry and financial systems.
\n
• Demonstrated ability to structure ambiguous problems, make trade-offs visible, and create executable plans with clear outcomes.
\n
• Excellent written and verbal communication, including the ability to prepare concise executive and board-level materials.
\n
• Bachelor’s degree in Industrial Engineering, Information Systems, Business, or equivalent practical experience.
\n
Preferred Qualifications
\n
• Experience in a developer-first, API-first, cloud infrastructure, data platform, or media technology company.
\n
• Experience supporting a company through a high-growth phase, public-company readiness, or a significant operating-model change.
\n
• Familiarity with Jira, Confluence, Salesforce, NetSuite, Snowflake, Looker or similar analytics tools, and AI-enabled workflow platforms.
\n
• Strong technical fluency across API-based platforms, cloud infrastructure, software delivery practices, data systems, and corporate applications; able to engage credibly with Engineering and Architecture leaders.
\n
\n#LI-SL1
","categories":{"commitment":"Full-time","location":"Israel","team":"CTO","allLocations":["Israel"]},"createdAt":1785945502336,"descriptionPlain":"Who We Are\nOur team is building a new product within Cloudinary, focused on large scale visual moderation.\nIt is a fast moving, high impact effort that is already attracting interest from major customers. \nWe operate like a small startup inside Cloudinary, which means:\nFull independence in technical and product decisions\nFreedom to build things the way we want\nThe backing and stability of a well established, successful company\nStrong people first culture with genuinely great teammates\nWe own the full development lifecycle, from deciding what to build to how we build, ship, and operate it. The team is very small, highly focused, and fully hands on.\nWhy This Role Is Different\nYou will work on a backend system where scale, cost, and correctness all matter at the same time.\nYou will have real architectural ownership, direct customer impact, and the freedom to move fast without heavy process.\nFew roles offer this combination inside a mature company.\nWhat You Will Do\nOwn the Server Side\nDesign, build, and evolve the server side of a moderation platform operating at scale, including:\nHigh throughput async pipelines\nLarge volumes of images and videos\nMulti tenant systems\nCost sensitive ML workloads\nAgentic moderation workflows and AI-driven decision systems\nShip Fast, Ship Smart\nDeliver value iteratively with a clear focus on customer and business impact.\nMove quickly without losing sight of long term architecture and operational quality.\n \nSet the Technical Foundation\nMake architectural decisions that scale over time.\nUse agentic development and code generation to accelerate delivery, while keeping engineering judgment, technical accountability, and code ownership firmly in human hands.\n \nElevate Quality and Standards\nBuild clean, modular, secure backend systems that are meant to live and evolve.\nEstablish good engineering practices around testing, observability, reliability, and maintainability.\n \nDrive Innovation and Practicality\nExplore new ideas and approaches, but always ground them in real world constraints like latency, cost, and operational complexity.\nWho We Are Looking For\nExperienced Backend Engineer\n10+ years backend experience owning and delivering production systems.\nStrong hands on coding skills and confidence working deep in the backend stack.\nLanguages and frameworks do not slow you down. We use Python.\n \nCloud Native\nStrong experience building and operating cloud based systems, preferably on AWS.\nHands on experience with distributed systems, async processing, queues, workflows, and production monitoring.\n \nIndependent, Collaborative, and Comfortable with Ambiguity\nYou thrive in low-process environments and communicate clearly and take ownership of outcomes, not just implementation.\nYou can step into new domains, work through messy problems, and make fast progress while collaborating effectively with engineers, PMs, and stakeholders across the company.\n \nA Great Teammate\nYou value clear communication, trust, humor, and helping build a strong and supportive team culture.\n","description":"\n
Who We Are
\n
Our team is building a new product within Cloudinary, focused on large scale visual moderation.
\n
It is a fast moving, high impact effort that is already attracting interest from major customers.
\n
We operate like a small startup inside Cloudinary, which means:
\n
\n- \n
Full independence in technical and product decisions
\n \n- \n
Freedom to build things the way we want
\n \n- \n
The backing and stability of a well established, successful company
\n \n- \n
Strong people first culture with genuinely great teammates
\n \n
\n
We own the full development lifecycle, from deciding what to build to how we build, ship, and operate it. The team is very small, highly focused, and fully hands on.
\n
Why This Role Is Different
\n
You will work on a backend system where scale, cost, and correctness all matter at the same time.
\n
You will have real architectural ownership, direct customer impact, and the freedom to move fast without heavy process.
\n
Few roles offer this combination inside a mature company.
\n
What You Will Do
\n
Own the Server Side
\n
Design, build, and evolve the server side of a moderation platform operating at scale, including:
\n
\n- \n
High throughput async pipelines
\n \n- \n
Large volumes of images and videos
\n \n- \n
Multi tenant systems
\n \n- \n
Cost sensitive ML workloads
\n \n- \n
Agentic moderation workflows and AI-driven decision systems
\n \n
\n
Ship Fast, Ship Smart
\n
Deliver value iteratively with a clear focus on customer and business impact.
\n
Move quickly without losing sight of long term architecture and operational quality.
\n
\n
Set the Technical Foundation
\n
Make architectural decisions that scale over time.
\n
Use agentic development and code generation to accelerate delivery, while keeping engineering judgment, technical accountability, and code ownership firmly in human hands.
\n
\n
Elevate Quality and Standards
\n
Build clean, modular, secure backend systems that are meant to live and evolve.
\n
Establish good engineering practices around testing, observability, reliability, and maintainability.
\n
\n
Drive Innovation and Practicality
\n
Explore new ideas and approaches, but always ground them in real world constraints like latency, cost, and operational complexity.
\n
Who We Are Looking For
\n
Experienced Backend Engineer
\n
10+ years backend experience owning and delivering production systems.
\n
Strong hands on coding skills and confidence working deep in the backend stack.
\n
Languages and frameworks do not slow you down. We use Python.
\n
\n
Cloud Native
\n
Strong experience building and operating cloud based systems, preferably on AWS.
\n
Hands on experience with distributed systems, async processing, queues, workflows, and production monitoring.
\n
\n
Independent, Collaborative, and Comfortable with Ambiguity
\n
You thrive in low-process environments and communicate clearly and take ownership of outcomes, not just implementation.
\n
You can step into new domains, work through messy problems, and make fast progress while collaborating effectively with engineers, PMs, and stakeholders across the company.
\n
\n
A Great Teammate
\n
You value clear communication, trust, humor, and helping build a strong and supportive team culture.
\n
\n
Who We Are
\n
Our team is building a new product within Cloudinary, focused on large scale visual moderation.
\n
It is a fast moving, high impact effort that is already attracting interest from major customers.
\n
We operate like a small startup inside Cloudinary, which means:
\n
\n- \n
Full independence in technical and product decisions
\n \n- \n
Freedom to build things the way we want
\n \n- \n
The backing and stability of a well established, successful company
\n \n- \n
Strong people first culture with genuinely great teammates
\n \n
\n
We own the full development lifecycle, from deciding what to build to how we build, ship, and operate it. The team is very small, highly focused, and fully hands on.
\n
Why This Role Is Different
\n
You will work on a backend system where scale, cost, and correctness all matter at the same time.
\n
You will have real architectural ownership, direct customer impact, and the freedom to move fast without heavy process.
\n
Few roles offer this combination inside a mature company.
\n
What You Will Do
\n
Own the Server Side
\n
Design, build, and evolve the server side of a moderation platform operating at scale, including:
\n
\n- \n
High throughput async pipelines
\n \n- \n
Large volumes of images and videos
\n \n- \n
Multi tenant systems
\n \n- \n
Cost sensitive ML workloads
\n \n- \n
Agentic moderation workflows and AI-driven decision systems
\n \n
\n
Ship Fast, Ship Smart
\n
Deliver value iteratively with a clear focus on customer and business impact.
\n
Move quickly without losing sight of long term architecture and operational quality.
\n
\n
Set the Technical Foundation
\n
Make architectural decisions that scale over time.
\n
Use agentic development and code generation to accelerate delivery, while keeping engineering judgment, technical accountability, and code ownership firmly in human hands.
\n
\n
Elevate Quality and Standards
\n
Build clean, modular, secure backend systems that are meant to live and evolve.
\n
Establish good engineering practices around testing, observability, reliability, and maintainability.
\n
\n
Drive Innovation and Practicality
\n
Explore new ideas and approaches, but always ground them in real world constraints like latency, cost, and operational complexity.
\n
Who We Are Looking For
\n
Experienced Backend Engineer
\n
10+ years backend experience owning and delivering production systems.
\n
Strong hands on coding skills and confidence working deep in the backend stack.
\n
Languages and frameworks do not slow you down. We use Python.
\n
\n
Cloud Native
\n
Strong experience building and operating cloud based systems, preferably on AWS.
\n
Hands on experience with distributed systems, async processing, queues, workflows, and production monitoring.
\n
\n
Independent, Collaborative, and Comfortable with Ambiguity
\n
You thrive in low-process environments and communicate clearly and take ownership of outcomes, not just implementation.
\n
You can step into new domains, work through messy problems, and make fast progress while collaborating effectively with engineers, PMs, and stakeholders across the company.
\n
\n
A Great Teammate
\n
You value clear communication, trust, humor, and helping build a strong and supportive team culture.
\n
We have you in mind. As an employee, you will experience many benefits, including:
Awesome technology
Top-talent peers
Robust vacation & wellness policy
Annual development stipend
Catered lunches or a food stipend
Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.
","categories":{"commitment":"Full-time","location":"London","team":"Go-To-Market (GTM)","allLocations":["London"]},"createdAt":1792574532557,"descriptionPlain":"Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.\n\nCloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.\n\n\nWe're hiring a Strategic Account Director to win and grow new strategic accounts across EMEA. You'll target $1bn+ revenue enterprise brands and lead complex, multi-stakeholder sales cycles from first conversation to signature. You'll then own each new relationship through its first 24 months, expanding Cloudinary's footprint as the customer scales.\nWe specialise in commerce, particularly fashion and apparel, retail and luxury, so experience in these verticals is highly valued. Your territory won't be limited to them.\nThis is a hunting and early-growth role for someone who knows large enterprise brands, the people who run their digital, e-commerce, creative and technology functions, and how they buy. You'll be the senior face of Cloudinary in those accounts, bringing in the right internal experts to build business cases that land at board level.\nLondon-based (hybrid), covering EMEA, reporting to the VP Global Sales.\n","description":"Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.
Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.
\n
We're hiring a Strategic Account Director to win and grow new strategic accounts across EMEA. You'll target $1bn+ revenue enterprise brands and lead complex, multi-stakeholder sales cycles from first conversation to signature. You'll then own each new relationship through its first 24 months, expanding Cloudinary's footprint as the customer scales.
\n
We specialise in commerce, particularly fashion and apparel, retail and luxury, so experience in these verticals is highly valued. Your territory won't be limited to them.
\n
This is a hunting and early-growth role for someone who knows large enterprise brands, the people who run their digital, e-commerce, creative and technology functions, and how they buy. You'll be the senior face of Cloudinary in those accounts, bringing in the right internal experts to build business cases that land at board level.
\n
London-based (hybrid), covering EMEA, reporting to the VP Global Sales.
\n
\n
\n- \n
Win new logos across a named list of $1bn+ revenue enterprise brands in EMEA, with a focus on commerce, consistently delivering against an annual new-business quota.
\n \n- \n
Build pipeline through your own network, executive outreach, events and partners, rather than waiting for inbound.
\n \n- \n
Run complex enterprise sales cycles with rigour, using MEDDPICC to qualify, map decision-making and forecast accurately.
\n \n- \n
Engage and align senior stakeholders across Digital, E-commerce, Brand and Creative, Marketing, IT and Procurement, up to CxO level.
\n \n- \n
Build compelling, value-led business cases that tie Cloudinary to the brand's commercial priorities, such as conversion, speed to market, content velocity and total cost of ownership.
\n \n- \n
Orchestrate the wider Cloudinary team, including Solutions Engineering, Product, Customer Success, Marketing and partners (SIs, agencies and commerce platforms), to win and land deals.
\n \n- \n
Negotiate and close multi-year, multi-product enterprise agreements, working through MSAs, security reviews and procurement.
\n \n- \n
Grow each new strategic account through its first 24 months, working with Customer Success to drive adoption, expand into new teams, brands and regions, and land upsell and cross-sell across our full product suite.
\n \n- \n
Write and execute strategic account plans for your top targets and new customers, and keep Salesforce pipeline and forecasts accurate.
\n \n- \n
Represent Cloudinary at industry events and bring market insight back into product and marketing.
\n \n\n
\n
\n- \n
10+ years of quota-carrying enterprise software sales, with at least 5 in new business or strategic hunting roles.
\n \n- \n
A track record of winning large, complex deals with $1bn+ revenue enterprise brands, growing them after signature, and consistently over-achieving quota.
\n \n- \n
Experience selling into large enterprises across EMEA, ideally in commerce, such as fashion and apparel, retail or luxury.
\n \n- \n
An established network of senior relationships in enterprise brands, in digital, e-commerce, creative, marketing or technology leadership.
\n \n- \n
A strong grasp of how commerce brands operate: omnichannel, product content, seasonal launch cycles, brand governance and the digital commerce tech stack.
\n \n- \n
Mastery of a structured sales methodology (MEDDPICC or similar) and disciplined forecasting.
\n \n- \n
The credibility to talk business value with a CDO or CMO and technical fit with an architect, translating between the two.
\n \n- \n
Strong commercial and negotiation skills, including multi-year agreements and global procurement processes.
\n \n- \n
A collaborative style: you lead the deal team, not just the deal.
\n \n- \n
Willingness to travel across EMEA.
\n \n\n
\n
\n- \n
Experience selling DAM, PIM, CMS, e-commerce platforms, digital experience or media and content technology.
\n \n- \n
Relationships with the SIs, digital agencies and commerce platform partners these brands work with.
\n \n- \n
Experience in a high-growth SaaS company, helping shape a new vertical or territory.
\n \n- \n
A second European language, such as French, Italian or German.
\n \n\n
\n
\n- \n
Sell a platform that's already trusted by leading global brands, into a sector where visual content directly drives revenue.
\n \n- \n
A named territory of some of the biggest enterprise brands in EMEA, with real executive and specialist support behind every deal.
\n \n- \n
Competitive base salary plus uncapped commission and equity.
\n \n- \n
Flexible hybrid working, and a collaborative, inclusive culture that values ambition and teamwork.
\n \n- \n
Room to grow as we scale our enterprise business across EMEA.
\n#LI-BP1
\n
\n \n\n
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.
Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.
","openingPlain":"Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.\n\nCloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.\n","descriptionBody":"\n
We're hiring a Strategic Account Director to win and grow new strategic accounts across EMEA. You'll target $1bn+ revenue enterprise brands and lead complex, multi-stakeholder sales cycles from first conversation to signature. You'll then own each new relationship through its first 24 months, expanding Cloudinary's footprint as the customer scales.
\n
We specialise in commerce, particularly fashion and apparel, retail and luxury, so experience in these verticals is highly valued. Your territory won't be limited to them.
\n
This is a hunting and early-growth role for someone who knows large enterprise brands, the people who run their digital, e-commerce, creative and technology functions, and how they buy. You'll be the senior face of Cloudinary in those accounts, bringing in the right internal experts to build business cases that land at board level.
\n
London-based (hybrid), covering EMEA, reporting to the VP Global Sales.
\n
#LI-BP1
\n
We have you in mind. As an employee, you will experience many benefits, including:
Awesome technology
Top-talent peers
100% sponsored medical, dental, and vision plans for employees & family
HSA company contribution
Matching 401k program
Robust vacation & wellness policy
Annual development stipend
Catered lunches or a food stipend
Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.
","categories":{"commitment":"Full-time","location":"United States","team":"Customer Success","allLocations":["United States"]},"createdAt":1793794834012,"descriptionPlain":"Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.\n\nCloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.\n\n\nCloudinary was founded in 2012 to solve a simple problem: making it an easy platform to manage images & videos. Over the years we evolved into a $120 million+ annual recurring revenue business serving 10,000 companies across industries – from the smallest Shopify stores to iconic global brands and other worldwide companies. \n \nCloudinary is now the foundational technology for all images and videos on the internet. Only we provide robust, flexible, and intelligent solutions for every business in the world to harness the power of visual media to tell its story. As a single source of truth for brands’ image and video needs, we also provide a comprehensive array of APIs and integrations to transform every brand into a masterful visual storyteller. \n \nIf images and video are the electricity powering the new digital world, Cloudinary is the power grid: enabling anyone to easily plug in and “light up” their business with high-impact visual media, without worrying about the science behind the electrical current.\n \nThe ideal candidate would have a strong interest in both business and technology and must be comfortable in a customer-facing position. You will be the customer's go-to person for everything Cloudinary-related and should be comfortable with discussing product capabilities and communicating the customer's voice internally.\n","description":"Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.
Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.
Cloudinary was founded in 2012 to solve a simple problem: making it an easy platform to manage images & videos. Over the years we evolved into a $120 million+ annual recurring revenue business serving 10,000 companies across industries – from the smallest Shopify stores to iconic global brands and other worldwide companies.
\n
\nCloudinary is now the foundational technology for all images and videos on the internet. Only we provide robust, flexible, and intelligent solutions for every business in the world to harness the power of visual media to tell its story. As a single source of truth for brands’ image and video needs, we also provide a comprehensive array of APIs and integrations to transform every brand into a masterful visual storyteller.
\n
\nIf images and video are the electricity powering the new digital world, Cloudinary is the power grid: enabling anyone to easily plug in and “light up” their business with high-impact visual media, without worrying about the science behind the electrical current.
\n
\nThe ideal candidate would have a strong interest in both business and technology and must be comfortable in a customer-facing position. You will be the customer's go-to person for everything Cloudinary-related and should be comfortable with discussing product capabilities and communicating the customer's voice internally.
","id":"e8b76222-c0ac-40c5-b589-81a26f1830e7","lists":[{"text":"Responsibilities:","content":"\n
\n- \n
Manage a high-volume portfolio of accounts (details below)
\n \n- \n
Identify customer needs, map them to solutions, and guide customers to resolution quickly and effectively
\n \n- \n
Introduce relevant next use cases to drive continued adoption and value realization
\n \n- \n
Build working solutions for customers using Cloudinary APIs, SDKs, webhooks, and integrations, including code samples, proofs of concept, and troubleshooting of customer implementations
\n \n- \n
Collaborate closely with AMs to support active opportunities and at-risk accounts
\n \n- \n
Maintain clear and consistent documentation of engagements, including sentiment, and outcomes
\n \n- \n
Use AI to maximize operational efficiency in prep, follow-up, documentation, and signal triage
\n \n- \n
Provide feedback to Product, Marketing, and Education teams based on recurring customer needs and trends
\n \n- \n
Contribute to the development and refinement of Digital playbooks, automations, resources, and scalable solutions (guides, training, etc.)
\n \n\n
Digital Account Management
\n\n- \n
Execute a transactional engagement model with short-cycle engagements (2-4 weeks) to resolve specific adoption blockers or use cases
\n \n- \n
Prioritize interactions using playbooks, campaigns, and inbound signals (AMs, Support), based on:
\n\n- \n
Active sales opportunities (non-renewal)
\n \n- \n
At-risk signals
\n \n- \n
Campaign or product-driven initiatives
\n \n\n\n- \n
Lead efficient, solution-oriented customer meetings (typically 30-60 minutes)
\n \n- \n
Provide clear, actionable guidance and resources, including writing or reviewing code, then hand it back so customers can move forward independently
\n \n- \n
Balance multiple concurrent engagements while maintaining speed and quality
\n \n- \n
Re-engage customers as new needs arise
\n \n\n
Strong technical background, including hands-on experience building solutions with APIs and SDKs (JavaScript, Python, or similar)
\n\n\nAbility to design solutions across the full Cloudinary feature set and debug customer implementations
\n\n\nExperience as a CSM, SE, or TAM at Cloudinary or similar SaaS environment
\n\n\nStrong understanding of Cloudinary products and use cases (or ability to ramp quickly)
\n\n\nProven experience using AI to maximize operational efficiency, with examples
\n\n\nProven ability to manage a high volume of customer interactions effectively
\n\n\nStrong problem-solving skills with a focus on identifying and resolving customer pain points quickly
\n\n\nExcellent communication skills, with the ability to guide customers to clear outcomes in short engagements
\n\n\nAbility to prioritize and manage multiple concurrent transactions
\n\n\nComfortable operating in a fast-paced, scalable engagement model with less structured, ongoing relationships
\n\n\nTrack record of driving product adoption and customer value, leading to retention and growth
\n\n"}],"text":"Technical Customer Success Manager","country":"US","workplaceType":"remote","opening":"Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.
Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.
","openingPlain":"Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.\n\nCloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.\n","descriptionBody":"Cloudinary was founded in 2012 to solve a simple problem: making it an easy platform to manage images & videos. Over the years we evolved into a $120 million+ annual recurring revenue business serving 10,000 companies across industries – from the smallest Shopify stores to iconic global brands and other worldwide companies.
\n
\nCloudinary is now the foundational technology for all images and videos on the internet. Only we provide robust, flexible, and intelligent solutions for every business in the world to harness the power of visual media to tell its story. As a single source of truth for brands’ image and video needs, we also provide a comprehensive array of APIs and integrations to transform every brand into a masterful visual storyteller.
\n
\nIf images and video are the electricity powering the new digital world, Cloudinary is the power grid: enabling anyone to easily plug in and “light up” their business with high-impact visual media, without worrying about the science behind the electrical current.
\n
\nThe ideal candidate would have a strong interest in both business and technology and must be comfortable in a customer-facing position. You will be the customer's go-to person for everything Cloudinary-related and should be comfortable with discussing product capabilities and communicating the customer's voice internally.
","descriptionBodyPlain":"Cloudinary was founded in 2012 to solve a simple problem: making it an easy platform to manage images & videos. Over the years we evolved into a $120 million+ annual recurring revenue business serving 10,000 companies across industries – from the smallest Shopify stores to iconic global brands and other worldwide companies. \n \nCloudinary is now the foundational technology for all images and videos on the internet. Only we provide robust, flexible, and intelligent solutions for every business in the world to harness the power of visual media to tell its story. As a single source of truth for brands’ image and video needs, we also provide a comprehensive array of APIs and integrations to transform every brand into a masterful visual storyteller. \n \nIf images and video are the electricity powering the new digital world, Cloudinary is the power grid: enabling anyone to easily plug in and “light up” their business with high-impact visual media, without worrying about the science behind the electrical current.\n \nThe ideal candidate would have a strong interest in both business and technology and must be comfortable in a customer-facing position. You will be the customer's go-to person for everything Cloudinary-related and should be comfortable with discussing product capabilities and communicating the customer's voice internally.\n","hostedUrl":"https://jobs.lever.co/cloudinary/e8b76222-c0ac-40c5-b589-81a26f1830e7","applyUrl":"https://jobs.lever.co/cloudinary/e8b76222-c0ac-40c5-b589-81a26f1830e7/apply"}]