[{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"EMEA","team":"Sales","allLocations":["EMEA","Amsterdam"]},"createdAt":1773947812866,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe are seeking a highly motivated Account Executive (AE) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter who is looking to grow their sales career at a fast-paced tech company. \n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nWe are seeking a highly motivated Account Executive (AE) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter who is looking to grow their sales career at a fast-paced tech company.
","id":"29b23afa-a3fb-4a1b-8b5b-a6210de38047","lists":[{"text":"Responsibilities","content":"\n\n
Deliver against a revenue quota\nResearch and reach out to target accounts through a variety of channels--email, phone, social media, direct mail, in person meetings, etc\nWork with an SDR to qualify and set up inbound meetings\nHelp develop an outbound sales process that enables us to scale\nLeverage Salesforce for lead and pipeline management, and sales forecasting\n\n"},{"text":"Qualifications","content":"\n\n
Language: Dutch, English\n3+ years of work experience in full sales cycle\n2+ years closing deals\nPrior experience as an AE\nPrior experience in hospitality tech is a MUST\n\n"}],"text":"Account Executive - Benelux (Dutch Speaking)","country":"GB","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nWe are seeking a highly motivated Account Executive (AE) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter who is looking to grow their sales career at a fast-paced tech company.
","descriptionBodyPlain":"About the Role\nWe are seeking a highly motivated Account Executive (AE) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter who is looking to grow their sales career at a fast-paced tech company. \n","hostedUrl":"https://jobs.lever.co/canarytechnologies/29b23afa-a3fb-4a1b-8b5b-a6210de38047","applyUrl":"https://jobs.lever.co/canarytechnologies/29b23afa-a3fb-4a1b-8b5b-a6210de38047/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Operations","allLocations":["New York, NY"]},"createdAt":1769462548607,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe are seeking a highly analytical, execution-oriented Chief of Staff & Corporate Development Lead to work directly with the CEO and drive the company’s most critical strategic and operational priorities. This role combines a close day-to-day partnership with the CEO and ownership of corporate development initiatives, including M&A and long-term strategic planning.\n \nThis is a high-impact role designed for someone with a strong foundation in investment banking or management consulting who is eager to apply that skill set in an operating environment and take meaningful ownership of outcomes.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nWe are seeking a highly analytical, execution-oriented Chief of Staff & Corporate Development Lead to work directly with the CEO and drive the company’s most critical strategic and operational priorities. This role combines a close day-to-day partnership with the CEO and ownership of corporate development initiatives, including M&A and long-term strategic planning.
\n
\nThis is a high-impact role designed for someone with a strong foundation in investment banking or management consulting who is eager to apply that skill set in an operating environment and take meaningful ownership of outcomes.
","id":"d8f6dd5f-d233-4bd0-9e17-cbef8e691687","lists":[{"text":"Responsibilities","content":"\nChief of Staff to the CEO\nAct as a trusted thought partner to the CEO on strategy, prioritization, and execution\nHelp set and manage the CEO’s agenda, ensuring focus on the highest-impact initiatives\nAssist in the preparation of Board materials, investor updates, and key executive communications\nDrive alignment, accountability, and follow-through across the executive team\nOwn and execute cross-functional initiatives spanning all parts of the business\nIdentify risks, gaps, and opportunities early, and proactively recommend solutions\nServe as a point of leverage between the CEO and the broader organization\nManagement of CEO's EA\nCorporate Development & Strategic Initiatives\nOwn and execute corporate development efforts, including:\nM&A strategy and evaluation\nFinancial modeling, valuation, and strategic analysis\nDiligence coordination and transaction execution\nPost-merger integration planning and execution\nSupport long-term strategic planning, capital allocation decisions, and growth initiatives\nAssist with international expansion and new product line strategy as needed\n"},{"text":"Qualifications","content":"\n7+ years of total professional experience\nAt least 3 years of experience at a top-tier investment bank or management consulting firm\nPrior operating experience in a company environment (post-banking or consulting)\nStrong experience in financial modeling and strategic analysis\nPrior exposure to technology, SaaS, or high-growth companies preferred\nExperience supporting or executing M&A, corporate development, or strategic initiatives preferred\nMBA not required, but a plus\n"},{"text":"Skills & Attributes","content":"\nStrong written and verbal communicator; able to influence senior stakeholders\nHigh ownership mentality — treats company outcomes as personal responsibility\nAble to operate comfortably at both 30,000 feet and in the weeds\nHighly organized and detail-oriented\n"},{"text":"Why This Role","content":"\nDirect, daily partnership with the CEO\nBroad exposure across strategy, operations, finance, and leadership\nMeaningful ownership of high-impact initiatives and decisions\nOpportunity to help shape the long-term direction of a category-leading company\nStrong pathway to expanded leadership responsibility over time\n"},{"text":"Compensation","content":"The base salary range for this role is $175,000–$300,000 annually plus a performance-based bonus. This role may also include the opportunity to earn equity. This is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location.
"}],"text":"Chief of Staff and Corporate Development Lead","country":"US","workplaceType":"hybrid","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nWe are seeking a highly analytical, execution-oriented Chief of Staff & Corporate Development Lead to work directly with the CEO and drive the company’s most critical strategic and operational priorities. This role combines a close day-to-day partnership with the CEO and ownership of corporate development initiatives, including M&A and long-term strategic planning.
\n
\nThis is a high-impact role designed for someone with a strong foundation in investment banking or management consulting who is eager to apply that skill set in an operating environment and take meaningful ownership of outcomes.
","descriptionBodyPlain":"About the Role\nWe are seeking a highly analytical, execution-oriented Chief of Staff & Corporate Development Lead to work directly with the CEO and drive the company’s most critical strategic and operational priorities. This role combines a close day-to-day partnership with the CEO and ownership of corporate development initiatives, including M&A and long-term strategic planning.\n \nThis is a high-impact role designed for someone with a strong foundation in investment banking or management consulting who is eager to apply that skill set in an operating environment and take meaningful ownership of outcomes.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/d8f6dd5f-d233-4bd0-9e17-cbef8e691687","applyUrl":"https://jobs.lever.co/canarytechnologies/d8f6dd5f-d233-4bd0-9e17-cbef8e691687/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Marketing","allLocations":["New York, NY","San Francisco, CA","Dallas, TX"]},"createdAt":1778175055661,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nThe Community Lead will build Canary's customer advocacy and community program from the ground up. Canary’s community program will turn hotel customers and users into a network of champions who support pipeline, contribute to cross-sell, and collectively become the most credible voice Canary has in market. The right person has built a customer community or advocacy program before — ideally at a B2B SaaS company — and knows what it takes to earn participation from a busy, skeptical audience.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
The Community Lead will build Canary's customer advocacy and community program from the ground up. Canary’s community program will turn hotel customers and users into a network of champions who support pipeline, contribute to cross-sell, and collectively become the most credible voice Canary has in market. The right person has built a customer community or advocacy program before — ideally at a B2B SaaS company — and knows what it takes to earn participation from a busy, skeptical audience.
\n
\n\n
Build and run Canary's community program — a curated network of power users who support sales cycles, generate referrals, and represent Canary in market — to turn happy customers into advocates.\nLead the vision, strategy, and execution of Canary’s community events ranging from large user conferences to recurring workshops to one-time moments that deepen customer relationships and surface new advocates.\nConnect power users with Canary’s customer base to share best practices, insights, and ways of working that inspire new projects and greater adoption.\nGenerate authentic content that represents customer stories in their voice and context that resonates with prospects and customers.\nCurate a library of customer created use cases and proof points to drive new business and expansion business partnering with Growth, Content, Product Marketing, Sales, and CS to source and distribute success stories where most effective in the buying cycle.\nMonitor and optimize Canary’s brand on established, 3rd-party community forums, sharing feedback and learnings with the Product and GTM teams, sparking new initiatives, influence the product roadmap, or activate areas for improvement.\nIdentify, build, and maintain relationships with key consultants, industry influencers, and leading voices in the hospitality industry to ensure deep understanding and appreciation of Canary’s solution set.\nOwn the metrics framework that connects Community activities to new business, expansion opportunities, and greater adoption of the platform.\n\n"},{"text":"Qualifications","content":"\n\n
5-8+ years in customer advocacy, community, or customer marketing at a B2B SaaS company\nHas built a structured advocacy or champions program before from the ground up\nEvent experience: has designed and run customer-facing gatherings with accountability for outcomes, not just logistics\nStrong relationship builder — credible with both hotel operators (or equivalent busy, skeptical end users) and internal commercial stakeholders\nGTM-oriented: thinks in pipeline and revenue terms, not community health scores\nSelf-directed, comfortable operating without a playbook in the early stages of a program\nExperience partnering with Sales, CS, and PMM — understands how to make community outputs useful to each function\nExperience producing publication-quality creative content, both written and visually\nMotivated by fast-moving environments where you build a function as you run it\nHospitality or vertical SaaS experience a plus, not a requirement\n\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $110,000 — $125,000. In addition to base salary, this position is eligible for a performance-based bonus paid monthly, with a target of $30,000 - $45,000 annually. This brings the total expected cash compensation range to $140,000 – $170,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
The Community Lead will build Canary's customer advocacy and community program from the ground up. Canary’s community program will turn hotel customers and users into a network of champions who support pipeline, contribute to cross-sell, and collectively become the most credible voice Canary has in market. The right person has built a customer community or advocacy program before — ideally at a B2B SaaS company — and knows what it takes to earn participation from a busy, skeptical audience.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Australia & New Zealand","team":"Sales","allLocations":["Australia & New Zealand"]},"createdAt":1743021510993,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nAs the Country Director for Australia & New Zealand at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region. You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products in the Australian & New Zealand market. This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nAs the Country Director for Australia & New Zealand at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region. You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products in the Australian & New Zealand market. This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.
","id":"410f43ed-375c-4caa-b67c-e58bd5c18f80","lists":[{"text":"Responsibilities","content":"\nRevenue Growth: Deliver against an overall revenue quota and establish sustainable revenue streams\nMarket Development: Build and execute go-to-market strategies, leveraging direct engagements, channel partnerships, and customer renewals to drive business growth\nStrategic Planning: Develop a clear regional growth strategy, focusing on market penetration, customer acquisition, and long-term scalability\nThought Leadership: Represent Canary Technologies as a trusted industry expert at conferences, events, and networking opportunities to elevate the brand and drive regional awareness\nCross-Functional Collaboration: Partner with global teams across Marketing, Product, and Customer Success to align regional goals with company objectives and ensure seamless execution\nTeam Building: Recruit, mentor, and develop a high-performing team to support regional growth. Foster a culture of ownership, collaboration, and excellence\nProspecting & Outreach: Identify and engage target accounts through diverse channels, including email, phone, social media, direct mail, and in-person meetings\nSales Process Creation: Develop and refine an outbound sales process that can scale across the region\nPipeline Management: Leverage Salesforce and other tools for lead management, sales forecasting, and performance reporting\n"},{"text":"Qualifications","content":"\nEnd-to-end sales management\n8+ years in a closing sales role, with proven success in hitting or exceeding targets\nPrior experience selling hospitality software or solutions in the B2B SaaS space\nA track record of launching new markets or building business operations from the ground up\nStrong leadership skills with the ability to build and guide teams effectively\nHighly motivated and comfortable working autonomously in a fast-paced, remote environment\nDeep understanding of the local business culture with strong communication and relationship-building skills\n"}],"text":"Country Director","country":"AU","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nAs the Country Director for Australia & New Zealand at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region. You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products in the Australian & New Zealand market. This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.
","descriptionBodyPlain":"About the Role\nAs the Country Director for Australia & New Zealand at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region. You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products in the Australian & New Zealand market. This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/410f43ed-375c-4caa-b67c-e58bd5c18f80","applyUrl":"https://jobs.lever.co/canarytechnologies/410f43ed-375c-4caa-b67c-e58bd5c18f80/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Japan","team":"Sales","allLocations":["Japan"]},"createdAt":1770734449755,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nAs the Country Director for Japan at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region. You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products in the Japanese market. This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nAs the Country Director for Japan at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region. You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products in the Japanese market. This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.
","id":"f7ea80e9-9cb4-46ee-87e7-965ee7ff8cff","lists":[{"text":"Responsibilities","content":"\nRevenue Growth: Deliver against an overall revenue quota and establish sustainable revenue streams\nMarket Development: Build and execute go-to-market strategies, leveraging direct engagements, channel partnerships, and customer renewals to drive business growth\nStrategic Planning: Develop a clear regional growth strategy, focusing on market penetration, customer acquisition, and long-term scalability\nThought Leadership: Represent Canary Technologies as a trusted industry expert at conferences, events, and networking opportunities to elevate the brand and drive regional awareness\nCross-Functional Collaboration: Partner with global teams across Marketing, Product, and Customer Success to align regional goals with company objectives and ensure seamless execution\nTeam Building: Recruit, mentor, and develop a high-performing team to support regional growth. Foster a culture of ownership, collaboration, and excellence\nProspecting & Outreach: Identify and engage target accounts through diverse channels, including email, phone, social media, direct mail, and in-person meetings\nSales Process Creation: Develop and refine an outbound sales process that can scale across the region\nPipeline Management: Leverage Salesforce and other tools for lead management, sales forecasting, and performance reporting\n"},{"text":"Qualifications","content":"\nEnd-to-end sales management\n8+ years in a closing sales role, with proven success in hitting or exceeding targets\nPrior experience selling hospitality software or solutions in the B2B SaaS space\nA track record of launching new markets or building business operations from the ground up\nStrong leadership skills with the ability to build and guide teams effectively\nHighly motivated and comfortable working autonomously in a fast-paced, remote environment\nDeep understanding of the local business culture with strong communication and relationship-building skills\n"}],"text":"Country Director","country":"JP","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nAs the Country Director for Japan at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region. You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products in the Japanese market. This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.
","descriptionBodyPlain":"About the Role\nAs the Country Director for Japan at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region. You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products in the Japanese market. This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/f7ea80e9-9cb4-46ee-87e7-965ee7ff8cff","applyUrl":"https://jobs.lever.co/canarytechnologies/f7ea80e9-9cb4-46ee-87e7-965ee7ff8cff/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Remote - LATAM","team":"Customer Success","allLocations":["Remote - LATAM"]},"createdAt":1779298995913,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nCustomer Success Associates (CSAs) are a critical part of the Customer Operations team, supporting the execution of high-volume operational work across onboarding, configuration, and customer support initiatives. In this role, you will work closely with Customer Success Managers to ensure timely and accurate completion of tasks that directly impact customer experience and product adoption. CSAs also support special projects and emerging initiatives, including real-time customer interactions and operational workflows. This is a fast-paced, detail-oriented role with opportunities to contribute to process improvements and scalable operations.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
Customer Success Associates (CSAs) are a critical part of the Customer Operations team, supporting the execution of high-volume operational work across onboarding, configuration, and customer support initiatives. In this role, you will work closely with Customer Success Managers to ensure timely and accurate completion of tasks that directly impact customer experience and product adoption. CSAs also support special projects and emerging initiatives, including real-time customer interactions and operational workflows. This is a fast-paced, detail-oriented role with opportunities to contribute to process improvements and scalable operations.
\n
\n\n
Create and configure hotel accounts in backend systems, ensuring accuracy and proper branding\nResolve Customer Operations tickets, including updates to registration cards, authorization forms, and messaging configurations\nCoordinate and schedule onboarding and training sessions with customers\nSupport high-volume rollout initiatives (e.g., scheduling waves, configuration projects)\nParticipate in special projects, including customer outreach, reporting, and operational support\nProvide timely updates to CSMs and stakeholders on task progress and completion\nMaintain clear and professional communication with customers across all interactions\nIdentify process improvement opportunities and contribute to enhancing team efficiency\nMaintain clear, professional, and customer-friendly communication across all customer interactions\nSupport real-time operational workflows, including guest-facing interactions such as assisting with remote check-in experiences when required\nProvide high-quality customer service while troubleshooting operational or guest-related issues in real time\n\n"},{"text":"Qualifications ","content":"\n\n
1–3 years of experience in customer support, customer success, operations, or hospitality\nStrong attention to detail and ability to manage multiple tasks simultaneously\nExcellent communication skills (written and verbal)\nComfortable working in a fast-paced, high-volume environment\nStrong customer service mindset with the ability to confidently assist guests and provide a positive experience in real-time interactions\nExperience with customer-facing interactions and problem-solving\nAbility to follow structured processes while adapting to new workflows\nStrong organizational and time management skills\nComfortable working flexible schedules, including weekends, based on operational and coverage needs\nExperience with tools such as CRM systems, ticketing platforms, or similar operational tools\nPreferred: Experience working in hospitality or hotel front desk operations\nPreferred: Familiarity with PMS systems (e.g., Opera) or similar tools\n\n"}],"text":"Customer Success Associate","country":"AR","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
Customer Success Associates (CSAs) are a critical part of the Customer Operations team, supporting the execution of high-volume operational work across onboarding, configuration, and customer support initiatives. In this role, you will work closely with Customer Success Managers to ensure timely and accurate completion of tasks that directly impact customer experience and product adoption. CSAs also support special projects and emerging initiatives, including real-time customer interactions and operational workflows. This is a fast-paced, detail-oriented role with opportunities to contribute to process improvements and scalable operations.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Customer Success","allLocations":["New York, NY"]},"createdAt":1779829334160,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe're looking for a Customer Success Enablement Manager to own how our CS team learns — from day one onboarding through ongoing skill development across the org. In this role, you'll build and run the full ramp experience for every new CS hire, and design the \"everboarding\" programs that keep our tenured team sharp as our product, customers, and playbooks evolve. You'll partner closely with CS leadership, Product, Sales, and Marketing to translate institutional knowledge into scalable training, playbooks, and certifications that measurably improve how our team shows up for customers. This is a foundational role: your work will directly shape how quickly new hires reach productivity, how consistently the team executes, and how Canary builds a durable culture of learning as we scale.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
We're looking for a Customer Success Enablement Manager to own how our CS team learns — from day one onboarding through ongoing skill development across the org. In this role, you'll build and run the full ramp experience for every new CS hire, and design the \"everboarding\" programs that keep our tenured team sharp as our product, customers, and playbooks evolve. You'll partner closely with CS leadership, Product, Sales, and Marketing to translate institutional knowledge into scalable training, playbooks, and certifications that measurably improve how our team shows up for customers. This is a foundational role: your work will directly shape how quickly new hires reach productivity, how consistently the team executes, and how Canary builds a durable culture of learning as we scale.
\n
\n
Onboarding & New Hire Ramp
\n\n
Own the end-to-end onboarding and ramp experience for every new CS hire — from pre-boarding through fully ramped — including curriculum design, learning paths, milestones, and ramp-time targets.\n
Build structured, measurable onboarding programs with clear competency checkpoints, certifications, and graduation criteria so we know exactly when a new hire is ready to own accounts.\n
Continuously iterate on the onboarding experience based on new hire feedback, manager input, and ramp-time data; reduce time-to-productivity quarter over quarter.\n\n
Everboarding & Skill Development
\n\n
Design and run \"everboarding\" programs that keep tenured CSMs growing — recurring skill-building sprints, deep-dive workshops, role-based learning tracks, and certification refreshes tied to product and process changes.\n
Identify capability gaps across the team through skills assessments, call reviews, and partnership with CS leadership; build targeted upskilling programs to close them.\n
Develop and maintain a CS competency framework that defines what good looks like at each level and powers career development conversations.\n\n
Playbooks & Institutional Knowledge
\n\n
Own, build, and continuously improve the CS playbook library — capturing how we run renewals, expansions, escalations, executive business reviews, onboarding handoffs, and every other repeatable motion.\n
Codify institutional knowledge from top performers into reusable resources so best practices spread across the team instead of staying tribal.\n
Maintain a single source of truth for CS processes, methodologies, and customer-facing materials; ensure content stays accurate as the product and motion evolve.\n\n
Tools, Process & Measurement
\n\n
Own CS team tooling (Notion, Gainsight, Gong, Salesloft, Salesforce, etc.) — access, enablement, adoption, and best practices.\n
Embed AI into team workflows to help CSMs work smarter and scale their impact.\n
Measure the impact of every onboarding and enablement program against clear metrics — ramp time, certification rates, skill progression, program NPS — and use the data to refine.\n\n
Cross-Functional Alignment
\n\n
Partner with Product, Marketing, and Sales to ensure CS team messaging, positioning, and product knowledge stays accurate and current.\n
Champion knowledge-sharing rituals across the CS org and tailor enablement to a globally distributed team while maintaining consistency.\n\n
\n\n
2–4+ years in Customer Success Enablement, L&D, CS Operations, or a similar role with significant ownership of onboarding or training programs.\nDemonstrated experience building a new hire onboarding program from scratch or substantially overhauling one — bonus if you can speak to measurable ramp-time improvements.\nTrack record of designing ongoing training, certification, or skill-development programs for customer-facing teams.\nStrong instructional design instincts — you know how adults learn and can build curriculum that actually changes behavior, not just slides that get clicked through.\nExcellent facilitation, presentation, and workshop leadership skills.\nStrong project management; you can run multiple programs in parallel and ship on a timeline.\nFamiliarity with CS methodologies, tools (Gainsight, Salesforce, Gong), and customer health frameworks.\nAnalytical mindset — comfortable defining success metrics for enablement programs and using data to iterate.\nSelf-starter who thrives in a fast-paced, often ambiguous startup environment.\nA collaborative, proactive operator with genuine passion for helping teammates grow.\n\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $92,000 - $102,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $15,000 - $18,000 annually. This brings the total expected cash compensation range to $107,000 - $120,000.
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
We're looking for a Customer Success Enablement Manager to own how our CS team learns — from day one onboarding through ongoing skill development across the org. In this role, you'll build and run the full ramp experience for every new CS hire, and design the \"everboarding\" programs that keep our tenured team sharp as our product, customers, and playbooks evolve. You'll partner closely with CS leadership, Product, Sales, and Marketing to translate institutional knowledge into scalable training, playbooks, and certifications that measurably improve how our team shows up for customers. This is a foundational role: your work will directly shape how quickly new hires reach productivity, how consistently the team executes, and how Canary builds a durable culture of learning as we scale.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Singapore","team":"Customer Success","allLocations":["Singapore"]},"createdAt":1776262604519,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe’re seeking a proactive and driven Customer Success Manager (CSM) to join our APAC-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across APAC.\n \nAs a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in APAC.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nWe’re seeking a proactive and driven Customer Success Manager (CSM) to join our APAC-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across APAC.
\n
\nAs a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in APAC.
","id":"73ac0918-16e2-4cfc-ae5a-72a6e8e3c175","lists":[{"text":"Responsibilities","content":"\nProduct Expertise: Deeply understand Canary’s products, both current and future, to effectively communicate their value and impact to clients\nClient Onboarding: Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start\nDrive Customer Value: Partner with clients to understand their goals, demonstrate how Canary’s solutions address their needs, and minimize time-to-value\nRelationship Management: Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap\nPortfolio Growth: Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business\nStrategic Insight: Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary’s goals\n"},{"text":"Qualifications","content":"\nBachelor’s degree\n3–5 years of Customer Success experience in a SaaS environment\nProven track record of onboarding clients through complex technical challenges\nStrong organizational and time-management skills to effectively manage a large portfolio of Mid-Market accounts\nExceptional communication abilities, capable of building trust and rapport with diverse stakeholders\nAnalytical mindset to assess client needs and develop scalable processes\nCollaborative nature, adept at working with cross-functional teams including Product, Marketing, Sales, and Operations\nConfidence, charisma, and the ability to seize opportunities to drive growth and success\nProficiency with technology and adaptability to dynamic environments\nFamiliarity with hospitality technology is a plus\nEnglish Language required\nThai Language preferred\n"}],"text":"Customer Success Manager","country":"SG","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nWe’re seeking a proactive and driven Customer Success Manager (CSM) to join our APAC-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across APAC.
\n
\nAs a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in APAC.
","descriptionBodyPlain":"About the Role\nWe’re seeking a proactive and driven Customer Success Manager (CSM) to join our APAC-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across APAC.\n \nAs a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in APAC.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/73ac0918-16e2-4cfc-ae5a-72a6e8e3c175","applyUrl":"https://jobs.lever.co/canarytechnologies/73ac0918-16e2-4cfc-ae5a-72a6e8e3c175/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Thailand","team":"Customer Success","allLocations":["Thailand"]},"createdAt":1773926719640,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe’re seeking a proactive and driven Customer Success Manager (CSM) to join our APAC-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across APAC.\n \nAs a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in APAC.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nWe’re seeking a proactive and driven Customer Success Manager (CSM) to join our APAC-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across APAC.
\n
\nAs a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in APAC.
","id":"9339d87c-17c1-4ea0-99a2-aa62e570fcf0","lists":[{"text":"Responsibilities","content":"\nProduct Expertise: Deeply understand Canary’s products, both current and future, to effectively communicate their value and impact to clients\nClient Onboarding: Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start\nDrive Customer Value: Partner with clients to understand their goals, demonstrate how Canary’s solutions address their needs, and minimize time-to-value\nRelationship Management: Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap\nPortfolio Growth: Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business\nStrategic Insight: Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary’s goals\n"},{"text":"Qualifications","content":"\nBachelor’s degree\n3–5 years of Customer Success experience in a SaaS environment\nProven track record of onboarding clients through complex technical challenges\nStrong organizational and time-management skills to effectively manage a large portfolio of Mid-Market accounts\nExceptional communication abilities, capable of building trust and rapport with diverse stakeholders\nAnalytical mindset to assess client needs and develop scalable processes\nCollaborative nature, adept at working with cross-functional teams including Product, Marketing, Sales, and Operations\nConfidence, charisma, and the ability to seize opportunities to drive growth and success\nProficiency with technology and adaptability to dynamic environments\nFamiliarity with hospitality technology is a plus\nLanguage requirements: English and Thai\n"}],"text":"Customer Success Manager","country":"TH","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nWe’re seeking a proactive and driven Customer Success Manager (CSM) to join our APAC-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across APAC.
\n
\nAs a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in APAC.
","descriptionBodyPlain":"About the Role\nWe’re seeking a proactive and driven Customer Success Manager (CSM) to join our APAC-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across APAC.\n \nAs a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in APAC.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/9339d87c-17c1-4ea0-99a2-aa62e570fcf0","applyUrl":"https://jobs.lever.co/canarytechnologies/9339d87c-17c1-4ea0-99a2-aa62e570fcf0/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"EMEA","team":"Sales","allLocations":["EMEA"]},"createdAt":1773158704726,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nCanary Technologies is seeking a highly accomplished and visionary Enterprise Sales Director for the EMEA region. This pivotal role will be instrumental in defining and executing our enterprise sales strategy, driving significant revenue growth within the largest hospitality brands, management groups, and ownership groups. You will not only lead the charge in winning new strategic accounts and expanding existing relationships but also take ownership of the enterprise revenue forecast and help build and scale our enterprise sales function.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
Canary Technologies is seeking a highly accomplished and visionary Enterprise Sales Director for the EMEA region. This pivotal role will be instrumental in defining and executing our enterprise sales strategy, driving significant revenue growth within the largest hospitality brands, management groups, and ownership groups. You will not only lead the charge in winning new strategic accounts and expanding existing relationships but also take ownership of the enterprise revenue forecast and help build and scale our enterprise sales function.
\n
About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
Canary Technologies is seeking a highly accomplished and visionary Enterprise Sales Director for the EMEA region. This pivotal role will be instrumental in defining and executing our enterprise sales strategy, driving significant revenue growth within the largest hospitality brands, management groups, and ownership groups. You will not only lead the charge in winning new strategic accounts and expanding existing relationships but also take ownership of the enterprise revenue forecast and help build and scale our enterprise sales function.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Operations","allLocations":["New York, NY"]},"createdAt":1773754096668,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nYou are an analytical and entrepreneurial finance leader who thrives in fast-paced, high-growth environments. You enjoy getting deep into the numbers but also understand how to distill insights for strategic impact. You’ve operated at the intersection of modeling, decision-making, and leadership—and you're excited to level up the role of Finance in a scaling SaaS business.\n \nMission\nWe are seeking an entrepreneurial Director of FP&A to help drive Canary’s next phase of growth. This individual will be responsible for owning company-wide planning and building financial reporting infrastructure. The Director will act as a strategic partner to Leadership delivering insights that shape decision-making across the business.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nYou are an analytical and entrepreneurial finance leader who thrives in fast-paced, high-growth environments. You enjoy getting deep into the numbers but also understand how to distill insights for strategic impact. You’ve operated at the intersection of modeling, decision-making, and leadership—and you're excited to level up the role of Finance in a scaling SaaS business.
\n
\nMission
\nWe are seeking an entrepreneurial Director of FP&A to help drive Canary’s next phase of growth. This individual will be responsible for owning company-wide planning and building financial reporting infrastructure. The Director will act as a strategic partner to Leadership delivering insights that shape decision-making across the business.
","id":"7faa3f07-17e4-4582-bf03-5d57224c7ce8","lists":[{"text":"Responsibilities","content":"\n\n
Drive annual and quarterly planning processes, including budgeting, forecasting, and long-range planning across all departments\nDevelop framework for conducting a comprehensive understanding of financial performance against budgets and ongoing forecasts\nMaintain dynamic operating models, forecasts and dashboards to support strategic decision-making and scenario planning\nExecute monthly, quarterly and annual reporting for executive leadership, the Board, and external stakeholders\nStrengthen financial reporting infrastructure and collaborate cross-functionally to improve tools, systems, and data integrity\n\n"},{"text":"Qualifications","content":"\nStrategic FP&A leader with experience owning company-wide planning and reporting cadences\n8-10 years of work experience across a high-growth SaaS environment \nProven expertise in financial modeling, budgeting and financial analysis\nDemonstrated experience in leading small, agile teams while balancing IC responsibilities.\nStrong understanding of SaaS business models, metrics, and reporting\nProficiency in financial systems / language\nTrack record of involvement in capital raises, direct investments, or M&A\nInvestment Banking or Private Equity experience is a plus\nInternational experience is a plus\n\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $170,000 - $190,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $25,000 - $50,000 annually. This brings the total expected cash compensation range to $195,000 - $240,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nYou are an analytical and entrepreneurial finance leader who thrives in fast-paced, high-growth environments. You enjoy getting deep into the numbers but also understand how to distill insights for strategic impact. You’ve operated at the intersection of modeling, decision-making, and leadership—and you're excited to level up the role of Finance in a scaling SaaS business.
\n
\nMission
\nWe are seeking an entrepreneurial Director of FP&A to help drive Canary’s next phase of growth. This individual will be responsible for owning company-wide planning and building financial reporting infrastructure. The Director will act as a strategic partner to Leadership delivering insights that shape decision-making across the business.
","descriptionBodyPlain":"About the Role\nYou are an analytical and entrepreneurial finance leader who thrives in fast-paced, high-growth environments. You enjoy getting deep into the numbers but also understand how to distill insights for strategic impact. You’ve operated at the intersection of modeling, decision-making, and leadership—and you're excited to level up the role of Finance in a scaling SaaS business.\n \nMission\nWe are seeking an entrepreneurial Director of FP&A to help drive Canary’s next phase of growth. This individual will be responsible for owning company-wide planning and building financial reporting infrastructure. The Director will act as a strategic partner to Leadership delivering insights that shape decision-making across the business.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/7faa3f07-17e4-4582-bf03-5d57224c7ce8","applyUrl":"https://jobs.lever.co/canarytechnologies/7faa3f07-17e4-4582-bf03-5d57224c7ce8/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Product","allLocations":["New York, NY"]},"createdAt":1762457545819,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nCanary Technologies is transforming how hotels operate and how guests experience their stay. As a Director of Product, you will set a compelling multi‑year vision and turn bold ideas into durable outcomes for customers and the business. You’ll operate at the intersection of strategy and execution by creating clarity from ambiguity, rallying cross‑functional teams, and holding a high bar for product craft and reliability. You treat your portfolio like a business: own the KPIs, make focused bets, and iterate quickly based on what the data and customer truth reveal. If you love raising the bar, inspiring teams, and shipping work that changes trajectories, this role is for you.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nCanary Technologies is transforming how hotels operate and how guests experience their stay. As a Director of Product, you will set a compelling multi‑year vision and turn bold ideas into durable outcomes for customers and the business. You’ll operate at the intersection of strategy and execution by creating clarity from ambiguity, rallying cross‑functional teams, and holding a high bar for product craft and reliability. You treat your portfolio like a business: own the KPIs, make focused bets, and iterate quickly based on what the data and customer truth reveal. If you love raising the bar, inspiring teams, and shipping work that changes trajectories, this role is for you.
","id":"6634898f-08fd-43b7-a9e9-4e735c7c5d49","lists":[{"text":"Responsibilities","content":"\nSet a multi‑year product vision and translate it into clear strategies, multi‑quarter roadmaps, and measurable outcomes. Hold yourself and the team accountable to business KPIs.\nOperate with a CEO mindset for your portfolio: know the numbers cold, make focused bets, and pivot quickly based on customer truth and data.\nDrive end‑to‑end execution across multiple streams of work. Create clarity from ambiguity, sequence milestones, manage risks, and remove blockers to deliver reliably.\nRaise the bar for product craft and reliability. Establish quality standards, review work rigorously, and ensure we ship intuitive, durable solutions that scale.\nLead customer‑backwards discovery. Pair qualitative insights with quantitative analysis to identify the highest‑leverage problems and validate solutions.\nBuild and lead a small team of Product Managers. Coach for outcomes, provide clear expectations, and develop talent through feedback, modeling, and opportunity.\nInfluence broadly without relying on authority. Align executives and cross‑functional leaders through clear narratives, crisp decision docs, and transparent tradeoffs.\nPartner deeply with Engineering and Design to balance speed, scope, and technical integrity. Make pragmatic decisions that protect long‑term velocity.\nOrchestrate go‑to‑market with Sales, Marketing, and Customer Success. Define positioning, enablement, rollout plans, and feedback loops to drive adoption.\nInstitute operating rhythms that reinforce learning: post‑launch reviews, experiment cadences, KPI health checks, and decision logs.\nManage a portfolio of bets. Allocate resources, sunset low‑ROI work, and double down where impact is greatest.\nModel Canary’s operating principles: bias for action, bold choices, customer truth, rally and inspire, learn and adapt. Reinforce these behaviors across the team.\n"},{"text":"Qualifications","content":"\n8+ years in product management with 2+ years managing PMs, ideally in B2B SaaS.\nTrack record of shipping successful products from 0 to 1 and at scale, with clear business and user impact.\nStrong product judgment, customer empathy, and the ability to simplify complex problem spaces.\nComfortable operating in a fast-paced, high-growth environment with evolving priorities.\nExcellent written and verbal communication skills and cross-functional leadership.\nBonus: Experience in hospitality tech, messaging/communications, payments, or AI-powered products.\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $225,000 – $255,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $20,000 - 40,000 annually. This brings the total expected cash compensation range to $240,000 - $290,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
\n
","salaryDescriptionPlain":" \n \n","text":"Director of Product","country":"US","workplaceType":"hybrid","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nCanary Technologies is transforming how hotels operate and how guests experience their stay. As a Director of Product, you will set a compelling multi‑year vision and turn bold ideas into durable outcomes for customers and the business. You’ll operate at the intersection of strategy and execution by creating clarity from ambiguity, rallying cross‑functional teams, and holding a high bar for product craft and reliability. You treat your portfolio like a business: own the KPIs, make focused bets, and iterate quickly based on what the data and customer truth reveal. If you love raising the bar, inspiring teams, and shipping work that changes trajectories, this role is for you.
","descriptionBodyPlain":"About the Role\nCanary Technologies is transforming how hotels operate and how guests experience their stay. As a Director of Product, you will set a compelling multi‑year vision and turn bold ideas into durable outcomes for customers and the business. You’ll operate at the intersection of strategy and execution by creating clarity from ambiguity, rallying cross‑functional teams, and holding a high bar for product craft and reliability. You treat your portfolio like a business: own the KPIs, make focused bets, and iterate quickly based on what the data and customer truth reveal. If you love raising the bar, inspiring teams, and shipping work that changes trajectories, this role is for you.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/6634898f-08fd-43b7-a9e9-4e735c7c5d49","applyUrl":"https://jobs.lever.co/canarytechnologies/6634898f-08fd-43b7-a9e9-4e735c7c5d49/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Product","allLocations":["New York, NY"]},"createdAt":1770738718755,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role \nAs the Director of Product for Payments, you will own the product vision and execution for Canary's payments platform. You'll operate at the intersection of fintech and hospitality, partnering with payment processors, managing PCI compliance, and delivering secure, frictionless payment experiences across mobile check-in, kiosks, sales and catering workflows, and international markets. If you thrive in a high-stakes environment and love direct P&L ownership of a critical area, this role is for you.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nAs the Director of Product for Payments, you will own the product vision and execution for Canary's payments platform. You'll operate at the intersection of fintech and hospitality, partnering with payment processors, managing PCI compliance, and delivering secure, frictionless payment experiences across mobile check-in, kiosks, sales and catering workflows, and international markets. If you thrive in a high-stakes environment and love direct P&L ownership of a critical area, this role is for you.
","id":"05dacb7b-1954-412b-9baf-83d7d8ce6168","lists":[{"text":"Responsibilities","content":"\nOwn the end-to-end payments product strategy across the company. Define the multi-year vision that enables Canary to dramatically expand its Payments business.\nExpand payment processor integrations to unblock Sales and Activation globally. Prioritize integrations based on addressable market, enterprise deal requirements, and international needs.\nBuild and scale payments infrastructure as a platform. Deliver capabilities like card-on-file, tokenization, fraud detection, chargeback prevention, surcharging, currency exchange, and reporting that all application teams can leverage.\nCoach for outcomes, build payments domain expertise, and develop technical product leaders.\nOrchestrate complex go-to-market motions with Sales, Partnerships, and Marketing. Structure payment processor agreements, enable the sales team on payment capabilities, and close enterprise deals where payments are a gating requirement.\nOperate in a fast-paced, high-accountability environment. Make pragmatic build vs. buy decisions, ship MVPs to validate hypotheses, and iterate based on customer feedback and payment data.\n"},{"text":"Qualifications","content":"\n6+ years in product management, including at least 3+ years in payments.\nDeep understanding of payment processing ecosystems: acquirers, processors, gateways, tokenization, PCI compliance, interchange economics, and payment methods (cards, ACH, wallets, bank transfers).\nTrack record of building and scaling payment products from 0 to 1 and at scale, with measurable business impact (TPV, revenue, margin improvement).\nExperience navigating regulated environments and complex technical integrations with payment processors and PSPs.\nStrong product judgment for balancing security, compliance, user experience, and commercial outcomes in payment flows.\nProven ability to drive enterprise deals where payments are a critical component. Experience with Vertical B2B SaaS is a strong plus.\nTechnical fluency to partner with Engineering on payments infrastructure, API design, event-driven architectures, and fault-tolerant systems.\nComfortable operating in a fast-paced, high-growth environment with evolving priorities and competing stakeholder needs.\nBonus: Experience with international payments, chargeback management, fraud prevention, or sales and catering / events management software.\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $225,000 – $255,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $20,000 - $40,000 annually. This brings the total expected cash compensation range to $240,000 - $290,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
\n
\n
","salaryDescriptionPlain":" \n \n","text":"Director of Product, Payments","country":"US","workplaceType":"hybrid","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nAs the Director of Product for Payments, you will own the product vision and execution for Canary's payments platform. You'll operate at the intersection of fintech and hospitality, partnering with payment processors, managing PCI compliance, and delivering secure, frictionless payment experiences across mobile check-in, kiosks, sales and catering workflows, and international markets. If you thrive in a high-stakes environment and love direct P&L ownership of a critical area, this role is for you.
","descriptionBodyPlain":"About the Role \nAs the Director of Product for Payments, you will own the product vision and execution for Canary's payments platform. You'll operate at the intersection of fintech and hospitality, partnering with payment processors, managing PCI compliance, and delivering secure, frictionless payment experiences across mobile check-in, kiosks, sales and catering workflows, and international markets. If you thrive in a high-stakes environment and love direct P&L ownership of a critical area, this role is for you.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/05dacb7b-1954-412b-9baf-83d7d8ce6168","applyUrl":"https://jobs.lever.co/canarytechnologies/05dacb7b-1954-412b-9baf-83d7d8ce6168/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Sales","allLocations":["New York, NY","Atlanta, GA","Washington, D.C.","Phoenix, AZ","Los Angeles, CA","Chicago, IL"]},"createdAt":1754054579557,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nCanary Technologies is seeking a highly motivated and experienced Enterprise/ Strategic Account Executive to join our growing team. As a key member of our sales organization, you will play a pivotal role in expanding our presence within the enterprise segment of the hospitality industry, focusing on the largest hospitality brands, management groups, and ownership groups. Your primary objective will be to drive revenue by securing new accounts and fostering the growth of existing enterprise relationships.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nCanary Technologies is seeking a highly motivated and experienced Enterprise/ Strategic Account Executive to join our growing team. As a key member of our sales organization, you will play a pivotal role in expanding our presence within the enterprise segment of the hospitality industry, focusing on the largest hospitality brands, management groups, and ownership groups. Your primary objective will be to drive revenue by securing new accounts and fostering the growth of existing enterprise relationships.
","id":"fbda99e3-606c-4e94-9885-1cfdf6cd108c","lists":[{"text":"Responsibilities","content":"\nDrive Revenue Growth: Identify, pursue, and close new enterprise accounts within the largest hospitality brands, management groups, and ownership groups.\nAccount Expansion: Develop and nurture relationships with existing enterprise clients to identify opportunities for upselling and cross-selling Canary's suite of products.\nStrategic Sales: Develop and execute strategic account plans to achieve and exceed sales quotas.\nMarket Expert: Become a subject matter expert on Canary's products and the hospitality technology landscape, effectively communicating our value proposition to key stakeholders.\nCollaboration: Work closely with internal teams including product, marketing, and customer success to ensure a seamless customer journey.\nReporting & Forecasting: Maintain accurate sales forecasts and regularly report on sales activities and pipeline status.\n"},{"text":"Qualifications","content":"\nMinimum of 10 years of proven SaaS sales experience.\nAt least 5 years of dedicated experience in enterprise SaaS sales.\nA strong, demonstrable track record of consistently exceeding sales targets.\nExceptional communication, presentation, and negotiation skills.\nAbility to build and maintain strong relationships with C-level executives and key decision-makers.\nStrategic thinking with a hunter mentality, capable of identifying and closing complex enterprise deals.\nSelf-motivated, results-oriented, and able to work independently as well as part of a team.\nPrior experience in hospitality sales is a plus, but not required.\n"},{"text":"Why Join Canary?","content":"\nBe part of a fast-growing company that is shaping the future of hospitality.\nWork with a talented and passionate team dedicated to innovation and customer success.\nOpportunity for significant impact and career growth.\nCompetitive salary, uncapped commission, and comprehensive benefits package.\nTo learn more about Canary Technologies and our mission, visit our website at Canary Technologies.\nYou can also explore more about career opportunities with us on our dedicated careers page: Hospitality Jobs and working at Canary Technologies.\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $150,000 - 175,000. In addition to base salary, this position is eligible for uncapped monthly commission, bringing the total On-Target Earning (OTE) range to $300,000–$350,000.
\n
\n
Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
\n
","salaryDescriptionPlain":" \n \n","text":"Enterprise/ Strategic Account Executive","country":"US","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nCanary Technologies is seeking a highly motivated and experienced Enterprise/ Strategic Account Executive to join our growing team. As a key member of our sales organization, you will play a pivotal role in expanding our presence within the enterprise segment of the hospitality industry, focusing on the largest hospitality brands, management groups, and ownership groups. Your primary objective will be to drive revenue by securing new accounts and fostering the growth of existing enterprise relationships.
","descriptionBodyPlain":"About the Role\nCanary Technologies is seeking a highly motivated and experienced Enterprise/ Strategic Account Executive to join our growing team. As a key member of our sales organization, you will play a pivotal role in expanding our presence within the enterprise segment of the hospitality industry, focusing on the largest hospitality brands, management groups, and ownership groups. Your primary objective will be to drive revenue by securing new accounts and fostering the growth of existing enterprise relationships.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/fbda99e3-606c-4e94-9885-1cfdf6cd108c","applyUrl":"https://jobs.lever.co/canarytechnologies/fbda99e3-606c-4e94-9885-1cfdf6cd108c/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Barcelona","team":"Sales","allLocations":["Barcelona"]},"createdAt":1778594492925,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe are seeking a highly motivated Full-Cycle Sales Representative to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
We are seeking a highly motivated Full-Cycle Sales Representative to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company.
\n
\n\n
Manage the full sales cycle from lead generation and prospecting to negotiation and closing.\nDeliver against a revenue quota while maintaining a strong pipeline of opportunities.\nResearch and engage target accounts through multiple channels.\nEffectively communicate Canary’s value proposition and tailor solutions to customer needs.\nLeverage Salesforce for lead and pipeline management, and sales forecasting\nContribute to building and refining sales processes that enable Canary to scale globally.\n\n"},{"text":"Qualifications","content":"\n\n
Fluent in Spanish and English \n2+ years of work experience in the full sales cycle\nPrior experience as an FCR (preferred but not required)\nPrior experience in hospitality, software, or sales (preferred but not required)\n\n"}],"text":"Full-Cycle Sales Representative - EMEA South (Spanish Speaking)","country":"ES","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
We are seeking a highly motivated Full-Cycle Sales Representative to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Barcelona","team":"Sales","allLocations":["Barcelona"]},"createdAt":1767816362393,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role \nWe are seeking a highly motivated Full Cycle Representative (FCR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter who is looking to grow their sales career at a fast-paced tech company.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nWe are seeking a highly motivated Full Cycle Representative (FCR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter who is looking to grow their sales career at a fast-paced tech company.
","id":"fda3047a-1ae3-438b-9133-9b109f234201","lists":[{"text":"Responsibilities ","content":"\nManage the full sales cycle from lead generation and prospecting to negotiation and closing.\nDeliver against a revenue quota while maintaining a strong pipeline of opportunities.\nResearch and engage target accounts through multiple channels.\nEffectively communicate Canary’s value proposition and tailor solutions to customer needs.\nLeverage Salesforce for lead and pipeline management, and sales forecasting.\nContribute to building and refining sales processes that enable Canary to scale globally.\n"},{"text":"Qualifications","content":"\n2+ years of work experience in Sales.\nLanguages: English and French.\nPrior experience as an FCR (preferred but not required).\nPrior experience in hospitality, software, or sales (preferred but not required).\n"}],"text":"Full-Cycle Sales Representative - France (French Speaking)","country":"ES","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nWe are seeking a highly motivated Full Cycle Representative (FCR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter who is looking to grow their sales career at a fast-paced tech company.
","descriptionBodyPlain":"About the Role \nWe are seeking a highly motivated Full Cycle Representative (FCR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter who is looking to grow their sales career at a fast-paced tech company.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/fda3047a-1ae3-438b-9133-9b109f234201","applyUrl":"https://jobs.lever.co/canarytechnologies/fda3047a-1ae3-438b-9133-9b109f234201/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Barcelona","team":"Sales","allLocations":["Barcelona"]},"createdAt":1779113517618,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe are seeking a highly motivated Sales Development Representative (FCR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nWe are seeking a highly motivated Sales Development Representative (FCR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company.
","id":"9fa7d02b-2fb0-44e4-91d9-61ede0db865e","lists":[{"text":"Responsibilities","content":"\nManage the full sales cycle from lead generation and prospecting to negotiation and closing.\nDeliver against a revenue quota while maintaining a strong pipeline of opportunities.\nResearch and engage target accounts through multiple channels.\nEffectively communicate Canary’s value proposition and tailor solutions to customer needs.\nLeverage Salesforce for lead and pipeline management, and sales forecasting.\nContribute to building and refining sales processes that enable Canary to scale globally.\n"},{"text":"Qualifications ","content":"\n2+ years of work experience in Sales.\nLanguages: English.\nPrior experience as an FCR (preferred but not required).\nPrior experience in hospitality, software, or sales (preferred but not required).\n"}],"text":"Full-Cycle Sales Representative - UKI (English Speaking)","country":"ES","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nWe are seeking a highly motivated Sales Development Representative (FCR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company.
","descriptionBodyPlain":"About the Role\nWe are seeking a highly motivated Sales Development Representative (FCR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/9fa7d02b-2fb0-44e4-91d9-61ede0db865e","applyUrl":"https://jobs.lever.co/canarytechnologies/9fa7d02b-2fb0-44e4-91d9-61ede0db865e/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Product","allLocations":["New York, NY"]},"createdAt":1775833043465,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role \nCanary Technologies is hiring a Head of Design to own the design system, information hierarchy, and interaction principles that govern every surface of Canary's platform — for human users and AI agents alike.\nMost design system roles are about consistency for humans. This one is about building the design language that AI agents obey. You're not just making a dashboard pretty — you're defining the rules of interaction for a platform where AI is increasingly the operator. That's a new kind of design leadership, and we want someone who sees it that way.\nCanary's product surface is expanding fast across checkin, messaging, upsells, voice, and more. We need someone obsessive about consistency, hierarchy, and systematic design who can establish principles that scale — not just across screens, but across a future where AI agents are primary users of our interfaces. The design system you build won't just guide human designers; it will be the contract that AI follows.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
Canary Technologies is hiring a Head of Design to own the design system, information hierarchy, and interaction principles that govern every surface of Canary's platform — for human users and AI agents alike.
\n
Most design system roles are about consistency for humans. This one is about building the design language that AI agents obey. You're not just making a dashboard pretty — you're defining the rules of interaction for a platform where AI is increasingly the operator. That's a new kind of design leadership, and we want someone who sees it that way.
\n
Canary's product surface is expanding fast across checkin, messaging, upsells, voice, and more. We need someone obsessive about consistency, hierarchy, and systematic design who can establish principles that scale — not just across screens, but across a future where AI agents are primary users of our interfaces. The design system you build won't just guide human designers; it will be the contract that AI follows.
\n
\n\n
Define and enforce a unified design system across all Canary product surfaces — components, spacing, typography, color, layout patterns, and page-level templates\nEstablish clear information hierarchy standards so every page communicates priority, status, and action with zero ambiguity\nBuild design principles rigid enough to be programmatically enforced and flexible enough to serve diverse hospitality workflows\nCreate specifications precise enough that AI coding agents can generate UI that meets your bar without human review\nAudit existing surfaces ruthlessly and drive convergence toward a single coherent system\nPartner closely with engineering and product to make the design system the source of truth — not a side artifact\nThink deeply about how AI agents (voice, chat, autonomous) interact with and present Canary's UI, and design for that as a first-class use case\n\n"},{"text":"Qualifications","content":"\n\n
8+ years in Product Design with 3+ years leading teams directly. Experience operating in B2B or B2B2C SaaS preferred.\nPortfolio demonstrating end-to-end systems thinking, exceptional product craft, and shipped work at scale across web and mobile is essential.\nProven ability to recruit, develop, and retain diverse design talent. Strength in feedback, coaching, and org-building.\nStrong partner to Product and Engineering. Comfortable in ambiguity, rapid iteration, and enterprise constraints.\nYou are inspired by companies like Rippling, Linear, or Stripe where systematic design creates product clarity\nFluency in design systems, accessibility, UX research methods, and experimentation. Familiarity with analytics tools.\nExcited by the idea that your design system becomes the rulebook for AI agents building and operating UI\nMeticulous, opinionated, and able to hold the line on standards while moving fast\nComfortable being both hands-on (Figma, tokens, specs) and strategic (principles, governance, cross-pod alignment)\n\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $235,000 - 260,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $15,000 - 30,000 annually. This brings the total expected cash compensation range to $250,000 - $290,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
\n
\n","salaryDescriptionPlain":" \n \n","text":"Head of Design","country":"US","workplaceType":"hybrid","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
Canary Technologies is hiring a Head of Design to own the design system, information hierarchy, and interaction principles that govern every surface of Canary's platform — for human users and AI agents alike.
\n
Most design system roles are about consistency for humans. This one is about building the design language that AI agents obey. You're not just making a dashboard pretty — you're defining the rules of interaction for a platform where AI is increasingly the operator. That's a new kind of design leadership, and we want someone who sees it that way.
\n
Canary's product surface is expanding fast across checkin, messaging, upsells, voice, and more. We need someone obsessive about consistency, hierarchy, and systematic design who can establish principles that scale — not just across screens, but across a future where AI agents are primary users of our interfaces. The design system you build won't just guide human designers; it will be the contract that AI follows.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Remote - USA","team":"Engineering","allLocations":["Remote - USA"]},"createdAt":1779810917635,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe're looking for a Lead Engineer to drive the next phase of Canary's Voice AI product — the platform that handles guest calls for hotels end-to-end, from reservations and modifications to service requests and intelligent transfers. You'll own the architecture of a real-time, telephony-grounded system. You'll lead a pod of engineers, set the bar as a hands-on IC, and partner closely with Product to ship voice experiences that operate reliably at scale across major hospitality brands. The systems you design will speak directly to guests, so passion and discipline around quality, latency, and operational excellence are essential.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
We're looking for a Lead Engineer to drive the next phase of Canary's Voice AI product — the platform that handles guest calls for hotels end-to-end, from reservations and modifications to service requests and intelligent transfers. You'll own the architecture of a real-time, telephony-grounded system. You'll lead a pod of engineers, set the bar as a hands-on IC, and partner closely with Product to ship voice experiences that operate reliably at scale across major hospitality brands. The systems you design will speak directly to guests, so passion and discipline around quality, latency, and operational excellence are essential.
\n
\n\n
Directly manage a pod of engineers responsible for Canary's Voice AI product, including inbound call handling, reservation booking and modification flows, service request creation, and intelligent call transfer\nSet an example as an IC in terms of both the quality and velocity of code that you ship\nOwn the architecture and its evolution across telephony integrations (Twilio, Bandwidth, etc), real-time AI components (Deepgram, ElevenLabs, OpenAI), and integration points with PMS Gateway, CRS Gateway, and the Ticket Gateway\nDrive measurable improvements in call containment, transfer quality, latency, and cost-per-call by deeply understanding metrics and how hotels and guests use the product\nPartner closely with Product Managers to inform roadmap and prioritization, with a strong voice on product decisions for the Voice AI surface area\nIndependently mentor and advise engineers in the pod, and build engineering execution plans, break down work, and assign it across the team\nRun pod processes autonomously and escalate appropriately when required\nParticipate in hiring and interviewing for the Voice AI team and broader engineering org\n\n"},{"text":"Qualifications","content":"\n\n
8+ years of a strong engineering background\n2+ years of proven experience of leading successful engineering teams\nSolid knowledge of developing backend applications\nHands-on experience building real-time or streaming systems — voice, audio, video, or low-latency event-driven services\nHave a strong demonstrated ability to ship high-quality products that operate reliably at scale\nSelf-motivated, collaborative, and diligent work ethic\nExcellent communication skills. You love being part of a diverse team, building consensus, and establishing credibility. You are a Class-A communicator: curious, thoughtful, clear, and (mostly) correct\nComfort with ambiguity and is eager to embrace ownership and accountability\nBonus: Experience with conversational AI, LLM agent frameworks (e.g. LiveKit Agents, Pipecat), telephony (Twilio, SIP), ASR/TTS providers (Deepgram, ElevenLabs, Cartesia), or evaluations / testing harnesses for agentic systems\n\n"}],"text":"Lead Engineer","country":"US","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
We're looking for a Lead Engineer to drive the next phase of Canary's Voice AI product — the platform that handles guest calls for hotels end-to-end, from reservations and modifications to service requests and intelligent transfers. You'll own the architecture of a real-time, telephony-grounded system. You'll lead a pod of engineers, set the bar as a hands-on IC, and partner closely with Product to ship voice experiences that operate reliably at scale across major hospitality brands. The systems you design will speak directly to guests, so passion and discipline around quality, latency, and operational excellence are essential.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Marketing","allLocations":["New York, NY","San Francisco, CA"]},"createdAt":1765295344268,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role \nThe Lifecycle Marketing Manager at Canary will be responsible for driving customer expansion (cross-sell), advocacy and retention within our existing customer base. This role is critical for expanding and maximizing Customer Lifetime Value (CLV).\n \nYou will own the strategy and execution of multi-channel lifecycle campaigns, including in-product communications, digital channels and email. The role will also have a strong emphasis on creating efficient sales-marketing motions within the Customer Success (CS), Sales Development Representative (SDR), and Account Executive (AE) teams.\n \nThis is a pivotal role for a data-driven marketer who excels at creating personalized customer journeys and collaborating across departments.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nThe Lifecycle Marketing Manager at Canary will be responsible for driving customer expansion (cross-sell), advocacy and retention within our existing customer base. This role is critical for expanding and maximizing Customer Lifetime Value (CLV).
\n
\nYou will own the strategy and execution of multi-channel lifecycle campaigns, including in-product communications, digital channels and email. The role will also have a strong emphasis on creating efficient sales-marketing motions within the Customer Success (CS), Sales Development Representative (SDR), and Account Executive (AE) teams.
\n
\nThis is a pivotal role for a data-driven marketer who excels at creating personalized customer journeys and collaborating across departments.
","id":"062ba0b1-c23c-409f-8b70-f52a8d0c128f","lists":[{"text":"Responsibilities ","content":"\nCross-Sell & Upsell Campaigns:\nDesign and execute cross-sell campaigns aimed at driving the adoption of additional Canary products or feature upgrades, including product launches, utilizing user date to inform campaigns.\nWork closely with Product Marketing and Sales to define value propositions and create campaign assets (emails, in-product notifications, targeted ads) that drive expansion revenue.\nSales Motion & Enablement:\nEstablish and optimize a cohesive sales motion for customer accounts by partnering closely with CS, SDRs and AEs.\nDevelop playbooks, content, and alerts for CS and Sales teams to identify and act on expansion opportunities and at-risk accounts.\nIn-Product & Multi-Channel Marketing:\nOwn the strategy and execution of in-product communications (e.g., modals, banners, feature announcements) to drive product adoption and promote marketing campaigns.\nManage execution across external channels including email, customer events, and targeted digital advertising.\nCustomer Advocacy & Retention:\nManage programs to capture customer success stories, case studies, video testimonials, and online reviews.\nExpand and manage loyalty/referral programs to increase retention and advocacy.\nCustomer Lifecycle & Segmentation:\nDevelop and manage comprehensive customer lifecycle marketing programs (onboarding, adoption, retention, advocacy) across multiple channels.\nUtilize customer data and segmentation to personalize messaging and campaigns, ensuring the right message reaches the right user at the right time.\n"},{"text":"Qualifications","content":"\nBachelor's degree in Marketing, Communications, Business, English or a related field.\n5+ years of progressive experience in marketing, with a minimum of 2 years specifically in Customer Marketing or Lifecycle Marketing preferably in a B2B SaaS environment.\nHospitality Tech experience is a strong bonus.\nProven experience designing and executing cross-sell campaigns with measurable revenue impact.\nDemonstrated success working with Customer Success, Sales (SDRs/AEs), and Product teams to create integrated go-to-market motions.\nDeep familiarity with multi-channel execution, including with marketing tools (e.g. Marketo, Salesforce, LinkedIn, Meta) as well as digital tools.\nAnalytical mindset with a proven ability to measure campaign performance, derive insights from customer data (usage, retention, CLV), and iterate based on results.\nExcellent copywriting skills, with the ability to write clear, persuasive, customer-facing communications.\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $115,000-$124,000. In addition to base salary, this position is eligible for a performance-based bonus paid monthly, with a target of $21,000 - $31,000 annually. This brings the total expected cash compensation range to $135,000 - $155,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
\n
","salaryDescriptionPlain":" \n \n","text":"Lifecycle Marketing Manager","country":"US","workplaceType":"hybrid","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nThe Lifecycle Marketing Manager at Canary will be responsible for driving customer expansion (cross-sell), advocacy and retention within our existing customer base. This role is critical for expanding and maximizing Customer Lifetime Value (CLV).
\n
\nYou will own the strategy and execution of multi-channel lifecycle campaigns, including in-product communications, digital channels and email. The role will also have a strong emphasis on creating efficient sales-marketing motions within the Customer Success (CS), Sales Development Representative (SDR), and Account Executive (AE) teams.
\n
\nThis is a pivotal role for a data-driven marketer who excels at creating personalized customer journeys and collaborating across departments.
","descriptionBodyPlain":"About the Role \nThe Lifecycle Marketing Manager at Canary will be responsible for driving customer expansion (cross-sell), advocacy and retention within our existing customer base. This role is critical for expanding and maximizing Customer Lifetime Value (CLV).\n \nYou will own the strategy and execution of multi-channel lifecycle campaigns, including in-product communications, digital channels and email. The role will also have a strong emphasis on creating efficient sales-marketing motions within the Customer Success (CS), Sales Development Representative (SDR), and Account Executive (AE) teams.\n \nThis is a pivotal role for a data-driven marketer who excels at creating personalized customer journeys and collaborating across departments.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/062ba0b1-c23c-409f-8b70-f52a8d0c128f","applyUrl":"https://jobs.lever.co/canarytechnologies/062ba0b1-c23c-409f-8b70-f52a8d0c128f/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Customer Success","allLocations":["New York, NY","San Francisco, CA","Dallas, TX"]},"createdAt":1778167619993,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe’re seeking a proactive and driven Customer Success Manager (CSM) to join our Commercial Customer Success team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the MM market across the US.\nAs a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in the Americas.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
We’re seeking a proactive and driven Customer Success Manager (CSM) to join our Commercial Customer Success team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the MM market across the US.
\n
As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in the Americas.
\n
\n\n
Product Expertise: Deeply understand Canary’s products, both current and future, to effectively communicate their value and impact to clients\nClient Onboarding: Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start\nDrive Customer Value: Partner with clients to understand their goals, demonstrate how Canary’s solutions address their needs, and minimize time-to-value\nRelationship Management: Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap\nPortfolio Growth: Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business\nStrategic Insight: Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary’s goals\n\n"},{"text":"Qualifications","content":"\n\n
Bachelor's degree (BS/BA).\n2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment.\nStrong understanding of customer success methodologies and best practices.\nExcellent communication abilities and presentation skills, capable of building trust and rapport with diverse stakeholders.\nAbility to manage multiple accounts simultaneously and prioritize tasks effectively.\nProactive and results-oriented with a strong customer-centric approach.\nProven track record of working with clients through complex technical challenges.\nCollaborative nature, adept at working with cross-functional teams including Product, Marketing, Sales, and Operations.\nConfidence, charisma, and the ability to seize opportunities to drive growth and success.\nProficiency with technology and adaptability to dynamic environments.\nFamiliarity with the hotel or hospitality industry is a plus.\n\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $83,200 - $101,600. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $20,800 - $25,400 annually. This brings the total expected cash compensation range to $104,000 - $127,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
We’re seeking a proactive and driven Customer Success Manager (CSM) to join our Commercial Customer Success team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the MM market across the US.
\n
As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in the Americas.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Product","allLocations":["New York, NY"]},"createdAt":1778166245949,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role \nCanary Technologies is hiring a Mobile Product Lead to own and scale its native mobile portfolio, including the guest app, hotel staff app, and developer SDKs. In this role, you’ll drive the evolution of these products, expanding the capabilities that deliver measurable business impact. Listening closely to our customers, you’ll concept and build new native app offerings from 0 → 1 that solve real customer problems, cementing Canary’s leadership in this space.\nYou’ll partner closely with Design and Engineering teams to ship best-in-class iOS and Android experiences, enhance SDK developer experience through strong documentation and tooling, and ensure mobile remains a strategic growth lever for the company. This role owns outcomes that matter for both hotel staff and guests, balancing intuitive UX with performance and real-world platform constraints.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
Canary Technologies is hiring a Mobile Product Lead to own and scale its native mobile portfolio, including the guest app, hotel staff app, and developer SDKs. In this role, you’ll drive the evolution of these products, expanding the capabilities that deliver measurable business impact. Listening closely to our customers, you’ll concept and build new native app offerings from 0 → 1 that solve real customer problems, cementing Canary’s leadership in this space.
\n
You’ll partner closely with Design and Engineering teams to ship best-in-class iOS and Android experiences, enhance SDK developer experience through strong documentation and tooling, and ensure mobile remains a strategic growth lever for the company. This role owns outcomes that matter for both hotel staff and guests, balancing intuitive UX with performance and real-world platform constraints.
\n
\n\n
Own and define the product strategy and roadmap with a clear multi-quarter roadmap\nBuild new native products 0 → 1 to capture that solve real customer problems and generate new revenue for the business\nInterface with Enterprise customer leadership teams, ensuring our products fully support their needs and position Canary as a critical and valuable partner for their business\nEvolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability\nPartner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU)\nSet quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage\nCollaborate with other Canary product teams teams to unlock mobile-first experiences powered by Canary’s core services\nDrive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings\nChampion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport)\nMaintain a well structured backlog, lead all team ceremonies, and ensure successful and on time execution and delivery\n\n"},{"text":"Qualifications","content":"\n\n
7+ years in Product Management with 3+ years working on native mobile apps and/or SDKs\nProven track record of launching and managing high-quality iOS and/or Android features end-to-end with measurable impact\nLead development of mobile SDKs/frameworks with clear API contracts, strong documentation, and scalable versioning; define instrumentation, KPIs, and deprecation strategies to drive adoption and stability\nDrive high-quality mobile experiences across Swift/SwiftUI and Kotlin/Jetpack, optimizing for performance, accessibility, offline-first design, and platform constraints\nLead cross-functional execution in ambiguous environments, partnering with engineering, design, and GTM; translate customer insights (hotel staff workflows and guest journeys) into impactful mobile-first solutions\nTrack record improving App Store and Play Store ratings and review response programs\nBackground in payments and secure mobile data handling (PCI considerations)\nExperience in hospitality, travel, or other two-sided marketplaces is a plus\n\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $160,000 - $205,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $16,000 - $35,000 annually. This brings the total expected cash compensation range to $190,000 - $240,000
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
Canary Technologies is hiring a Mobile Product Lead to own and scale its native mobile portfolio, including the guest app, hotel staff app, and developer SDKs. In this role, you’ll drive the evolution of these products, expanding the capabilities that deliver measurable business impact. Listening closely to our customers, you’ll concept and build new native app offerings from 0 → 1 that solve real customer problems, cementing Canary’s leadership in this space.
\n
You’ll partner closely with Design and Engineering teams to ship best-in-class iOS and Android experiences, enhance SDK developer experience through strong documentation and tooling, and ensure mobile remains a strategic growth lever for the company. This role owns outcomes that matter for both hotel staff and guests, balancing intuitive UX with performance and real-world platform constraints.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Product","allLocations":["New York, NY"]},"createdAt":1729191826735,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe're seeking an innovative and visionary Product Lead to oversee our flagship offering: the Digital Guest Journey product. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As the Product Lead, you'll be entrusted with the roadmap, evolution, and success of the product, ensuring it remains at the cutting edge of industry trends and consistently delights our partners and their guests.\n \nWe are at an exciting juncture in our journey: Wyndham Hotels, a global leader in the hospitality industry, has chosen Canary Technologies to power their digital guest experience. This collaboration has accelerated our mission and expanded our reach, placing even greater emphasis on the continued excellence and evolution of our Digital Guest Journey product.\n \nAs the Product Lead for this offering, you will be at the helm of this transformation, shaping the way millions of travelers globally interact with hotels in the digital age. You will be entrusted with the roadmap, evolution, and success of the product, ensuring it exceeds the expectations of our esteemed partners, like Wyndham, and consistently delights travelers worldwide.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nWe're seeking an innovative and visionary Product Lead to oversee our flagship offering: the Digital Guest Journey product. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As the Product Lead, you'll be entrusted with the roadmap, evolution, and success of the product, ensuring it remains at the cutting edge of industry trends and consistently delights our partners and their guests.
\n
\nWe are at an exciting juncture in our journey: Wyndham Hotels, a global leader in the hospitality industry, has chosen Canary Technologies to power their digital guest experience. This collaboration has accelerated our mission and expanded our reach, placing even greater emphasis on the continued excellence and evolution of our Digital Guest Journey product.
\n
\nAs the Product Lead for this offering, you will be at the helm of this transformation, shaping the way millions of travelers globally interact with hotels in the digital age. You will be entrusted with the roadmap, evolution, and success of the product, ensuring it exceeds the expectations of our esteemed partners, like Wyndham, and consistently delights travelers worldwide.
","id":"24e46f19-8efd-4300-9459-83cce18557c4","lists":[{"text":"Responsibilities","content":"\nOwn and define the product strategy and roadmap for the Digital Guest Journey, ensuring alignment with Canary Technologies’ broader vision and objectives.\nCollaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to drive product development and enhancements.\nGather and prioritize product requirements from stakeholders, both internal and external, transforming insights into actionable features.\nLead user research initiatives to continually understand and address the pain points, needs, and desires of both our hotel partners and their guests.\nAnalyze product performance metrics, customer feedback, and market trends to inform product iterations and enhancements.\n"},{"text":"Qualifications","content":"\n7+ years of experience in product management, with a proven track record of successfully launching and managing digital products.\nExceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions.\nStrong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.\nProven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment.\nDemonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences.\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $160,000-$205,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $16,000 -30,000 annually. This brings the total expected cash compensation range to $190,000 - $240,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
\n
\n
","salaryDescriptionPlain":" \n \n","text":"Product Lead","country":"US","workplaceType":"hybrid","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nWe're seeking an innovative and visionary Product Lead to oversee our flagship offering: the Digital Guest Journey product. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As the Product Lead, you'll be entrusted with the roadmap, evolution, and success of the product, ensuring it remains at the cutting edge of industry trends and consistently delights our partners and their guests.
\n
\nWe are at an exciting juncture in our journey: Wyndham Hotels, a global leader in the hospitality industry, has chosen Canary Technologies to power their digital guest experience. This collaboration has accelerated our mission and expanded our reach, placing even greater emphasis on the continued excellence and evolution of our Digital Guest Journey product.
\n
\nAs the Product Lead for this offering, you will be at the helm of this transformation, shaping the way millions of travelers globally interact with hotels in the digital age. You will be entrusted with the roadmap, evolution, and success of the product, ensuring it exceeds the expectations of our esteemed partners, like Wyndham, and consistently delights travelers worldwide.
","descriptionBodyPlain":"About the Role\nWe're seeking an innovative and visionary Product Lead to oversee our flagship offering: the Digital Guest Journey product. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As the Product Lead, you'll be entrusted with the roadmap, evolution, and success of the product, ensuring it remains at the cutting edge of industry trends and consistently delights our partners and their guests.\n \nWe are at an exciting juncture in our journey: Wyndham Hotels, a global leader in the hospitality industry, has chosen Canary Technologies to power their digital guest experience. This collaboration has accelerated our mission and expanded our reach, placing even greater emphasis on the continued excellence and evolution of our Digital Guest Journey product.\n \nAs the Product Lead for this offering, you will be at the helm of this transformation, shaping the way millions of travelers globally interact with hotels in the digital age. You will be entrusted with the roadmap, evolution, and success of the product, ensuring it exceeds the expectations of our esteemed partners, like Wyndham, and consistently delights travelers worldwide.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/24e46f19-8efd-4300-9459-83cce18557c4","applyUrl":"https://jobs.lever.co/canarytechnologies/24e46f19-8efd-4300-9459-83cce18557c4/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Remote - London","team":"Marketing","allLocations":["Remote - London","Remote - Spain","Amsterdam"]},"createdAt":1762534462817,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe're looking for an experienced & motivated Product Marketing Manager to drive our Go-to-Market strategy and marketing execution. You'll serve as the expert on our regional buyers, markets, and competitors, ensuring our products are positioned for maximum growth.\n \nThis is a highly cross-functional and strategic role that blends storytelling, market insight, and sales enablement to fuel growth in expansion regions.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nWe're looking for an experienced & motivated Product Marketing Manager to drive our Go-to-Market strategy and marketing execution. You'll serve as the expert on our regional buyers, markets, and competitors, ensuring our products are positioned for maximum growth.
\n
\nThis is a highly cross-functional and strategic role that blends storytelling, market insight, and sales enablement to fuel growth in expansion regions.
","id":"d0795f41-1634-4c7a-9363-79a5bd452191","lists":[{"text":"Responsibilities","content":"\nRegional Market Expertise: Become the authoritative expert on the hospitality tech landscape, customer needs, competitive dynamics, and regulatory requirements.\nGo-to-Market (GTM) Strategy: Own and execute the regional GTM plans for new product launches, features, and major releases, adapting global strategies to resonate with local market nuances.\nMessaging and Positioning: Develop compelling, culturally relevant product positioning, value propositions, and messaging that addresses the unique pain points of hoteliers and guests in target countries within EMEA and APAC.\nSales Enablement: Partner closely with regional Sales and Customer Success teams to create localized sales tools and collateral, including presentations, case studies, battle cards, and training materials that empower them to win new business.\nContent and Campaigns: Collaborate with the content and demand generation teams to support regional marketing campaigns, events, and localized content (e.g., website copy, blogs, webinars) that drive pipeline.\nCompetitive Intelligence: Track and analyze key competitors, identifying their strategies, product features, and market presence in EMEA/APAC to inform our regional roadmap and differentiation strategy.\nData and Analysis: Utilize data to measure the success of regional marketing initiatives, GTM programs, and product adoption, reporting on key metrics and providing actionable insights for optimization.\nCross-Functional Collaboration: Act as the liaison between the global Product, Marketing, Sales, and Leadership teams, synthesizing market feedback from the regions to influence the product roadmap and corporate strategy.\n"},{"text":"Qualifications","content":"\n5-8+ years of progressive experience in Product Marketing, with a significant focus on experience in markets for a B2B SaaS company.\nExperience in the hospitality, travel, or property technology (PropTech) industry is a strong plus.\nProven track record of successfully launching and growing products in diverse international markets, including developing localized GTM strategies.\nExceptional written and verbal communication skills, with a native-level proficiency in English.\nStrong analytical skills, with the ability to interpret market data, campaign performance, and competitive intelligence to make strategic recommendations.\nDemonstrated ability to work effectively across different time zones and cultures with a highly matrixed, global team.\nBachelor's degree in Marketing, Business, or a related field; a Master's degree is a bonus.\n"}],"text":"Product Marketing Manager","country":"GB","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nWe're looking for an experienced & motivated Product Marketing Manager to drive our Go-to-Market strategy and marketing execution. You'll serve as the expert on our regional buyers, markets, and competitors, ensuring our products are positioned for maximum growth.
\n
\nThis is a highly cross-functional and strategic role that blends storytelling, market insight, and sales enablement to fuel growth in expansion regions.
","descriptionBodyPlain":"About the Role\nWe're looking for an experienced & motivated Product Marketing Manager to drive our Go-to-Market strategy and marketing execution. You'll serve as the expert on our regional buyers, markets, and competitors, ensuring our products are positioned for maximum growth.\n \nThis is a highly cross-functional and strategic role that blends storytelling, market insight, and sales enablement to fuel growth in expansion regions.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/d0795f41-1634-4c7a-9363-79a5bd452191","applyUrl":"https://jobs.lever.co/canarytechnologies/d0795f41-1634-4c7a-9363-79a5bd452191/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Marketing","allLocations":["New York, NY","San Francisco, CA"]},"createdAt":1774363829267,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe're looking for an experienced & motivated Product Marketing Manager to drive our Go-to-Market strategy and marketing execution. You'll serve as the expert on our regional buyers, markets, and competitors, ensuring our products are positioned for maximum growth.\n \nThis is a highly cross-functional and strategic role that blends storytelling, market insight, and sales enablement to fuel growth in expansion regions.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nWe're looking for an experienced & motivated Product Marketing Manager to drive our Go-to-Market strategy and marketing execution. You'll serve as the expert on our regional buyers, markets, and competitors, ensuring our products are positioned for maximum growth.
\n
\nThis is a highly cross-functional and strategic role that blends storytelling, market insight, and sales enablement to fuel growth in expansion regions.
","id":"da5d0fd5-c4d7-4815-b2c1-86d887d03c9e","lists":[{"text":"Responsibilities","content":"\nRegional Market Expertise: Become the authoritative expert on the hospitality tech landscape, customer needs, competitive dynamics, and regulatory requirements.\nGo-to-Market (GTM) Strategy: Own and execute the regional GTM plans for new product launches, features, and major releases, adapting global strategies to resonate with local market nuances.\nMessaging and Positioning: Develop compelling, culturally relevant product positioning, value propositions, and messaging that addresses the unique pain points of hoteliers and guests in target countries \nSales Enablement: Partner closely with regional Sales and Customer Success teams to create localized sales tools and collateral, including presentations, case studies, battle cards, and training materials that empower them to win new business.\nContent and Campaigns: Collaborate with the content and demand generation teams to support regional marketing campaigns, events, and localized content (e.g., website copy, blogs, webinars) that drive pipeline.\nCompetitive Intelligence: Track and analyze key competitors, identifying their strategies, product features, and market presence in EMEA/APAC to inform our regional roadmap and differentiation strategy.\nData and Analysis: Utilize data to measure the success of regional marketing initiatives, GTM programs, and product adoption, reporting on key metrics and providing actionable insights for optimization.\nCross-Functional Collaboration: Act as the liaison between the global Product, Marketing, Sales, and Leadership teams, synthesizing market feedback from the regions to influence the product roadmap and corporate strategy.\n"},{"text":"Qualifications","content":"\n5-8+ years of progressive experience in Product Marketing, with a significant focus on experience in markets for a B2B SaaS company.\nExperience in the hospitality, travel, or property technology (PropTech) industry is a strong plus.\nProven track record of successfully launching and growing products in diverse international markets, including developing localized GTM strategies.\nExceptional written and verbal communication skills, with a native-level proficiency in English.\nStrong analytical skills, with the ability to interpret market data, campaign performance, and competitive intelligence to make strategic recommendations.\nDemonstrated ability to work effectively across different time zones and cultures with a highly matrixed, global team.\nBachelor's degree in Marketing, Business, or a related field; a Master's degree is a bonus.\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $90,000 – $140,000. In addition to base salary, this position is eligible for a performance-based bonus paid monthly, with a target of $24,000 – $43,750 annually. This brings the total expected cash compensation range to $120,000 - $175,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nWe're looking for an experienced & motivated Product Marketing Manager to drive our Go-to-Market strategy and marketing execution. You'll serve as the expert on our regional buyers, markets, and competitors, ensuring our products are positioned for maximum growth.
\n
\nThis is a highly cross-functional and strategic role that blends storytelling, market insight, and sales enablement to fuel growth in expansion regions.
","descriptionBodyPlain":"About the Role\nWe're looking for an experienced & motivated Product Marketing Manager to drive our Go-to-Market strategy and marketing execution. You'll serve as the expert on our regional buyers, markets, and competitors, ensuring our products are positioned for maximum growth.\n \nThis is a highly cross-functional and strategic role that blends storytelling, market insight, and sales enablement to fuel growth in expansion regions.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/da5d0fd5-c4d7-4815-b2c1-86d887d03c9e","applyUrl":"https://jobs.lever.co/canarytechnologies/da5d0fd5-c4d7-4815-b2c1-86d887d03c9e/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Remote - LATAM","team":"Customer Success","allLocations":["Remote - LATAM","APAC"]},"createdAt":1779300303773,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nAs a Remote Front Desk Agent at Canary Technologies, you’ll deliver a warm, professional hotel check-in experience over live video. You’ll use hotel PMS systems (e.g., Opera Cloud, SkyTouch) to locate reservations, verify ID, and follow property-specific workflows with accuracy and care.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
As a Remote Front Desk Agent at Canary Technologies, you’ll deliver a warm, professional hotel check-in experience over live video. You’ll use hotel PMS systems (e.g., Opera Cloud, SkyTouch) to locate reservations, verify ID, and follow property-specific workflows with accuracy and care.
\n
\n\n
1–3+ years in hospitality (front desk, guest services, reservations) or comparable live, customer-facing support.\nHands-on familiarity with hotel PMS platforms; Opera Cloud, Cloudbeds, or SkyTouch experience strongly preferred.\nExperience handling guest check-ins and reservation-lookup workflows.\nStrong verbal communication — clear, warm, professional, and guest-ready on camera.\nCalm, solution-oriented presence in live guest interactions.\nHigh reliability and attendance consistency.\nComfortable working independently in a structured, process-driven environment.\nStrong, stable internet connection and a quiet, professional remote workspace.\n\n"}],"text":"Remote Front Desk Agent","country":"AR","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
As a Remote Front Desk Agent at Canary Technologies, you’ll deliver a warm, professional hotel check-in experience over live video. You’ll use hotel PMS systems (e.g., Opera Cloud, SkyTouch) to locate reservations, verify ID, and follow property-specific workflows with accuracy and care.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Customer Success","allLocations":["New York, NY","Dallas, TX","San Francisco, CA"]},"createdAt":1779300476132,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nAs a Remote Front Desk Agent at Canary Technologies, you’ll deliver a warm, professional hotel check-in experience over live video. You’ll use hotel PMS systems (e.g., Opera Cloud, SkyTouch) to locate reservations, verify ID, and follow property-specific workflows with accuracy and care.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
As a Remote Front Desk Agent at Canary Technologies, you’ll deliver a warm, professional hotel check-in experience over live video. You’ll use hotel PMS systems (e.g., Opera Cloud, SkyTouch) to locate reservations, verify ID, and follow property-specific workflows with accuracy and care.
\n
\n\n
Check guests in over video. Greet arriving guests, verify ID, confirm stay details, and complete check-in using property-specific workflows.\nNavigate hotel PMS systems — including Opera Cloud, SkyTouch, and others — to locate reservations, validate guest identity, collect authorization, issue keys, and execute standard check-in steps.\nRepresent the hotel brand. Communicate in a polished, warm, hospitality-grade tone. Answer common arrival questions (room access, amenities, basic policies).\nFollow structured, property-specific workflows. Each hotel has its own playbook during the pilot. Adherence matters.\nEscalate the right things to the right place.\n\nUrgent guest issues → on-site property staff\nTechnical or workflow issues → Canary Product / Engineering\n\n\nSpot and flag unusual or sensitive situations — safety concerns, suspected fraud, compliance risks.\nDocument interactions and exceptions accurately within Canary's systems.\nHold the line on privacy, ID verification, and compliance standards. No shortcuts.\nGive structured feedback to Product and Engineering on what is friction, what is unclear, and what would make the next check-in faster or safer.\n\n"},{"text":"Qualifications","content":"\n\n
1–3+ years in hospitality (front desk, guest services, reservations) or comparable live, customer-facing support.\nHands-on familiarity with hotel PMS platforms; Opera Cloud, Cloudbeds, or SkyTouch experience strongly preferred.\nExperience handling guest check-ins and reservation-lookup workflows.\nStrong verbal communication — clear, warm, professional, and guest-ready on camera.\nCalm, solution-oriented presence in live guest interactions.\nHigh reliability and attendance consistency.\nComfortable working independently in a structured, process-driven environment.\nStrong, stable internet connection and a quiet, professional remote workspace.\n\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $58,000 - $64,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $5,800 - $6,400 annually. This brings the total expected cash compensation range to $64,000 - $70,8000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
As a Remote Front Desk Agent at Canary Technologies, you’ll deliver a warm, professional hotel check-in experience over live video. You’ll use hotel PMS systems (e.g., Opera Cloud, SkyTouch) to locate reservations, verify ID, and follow property-specific workflows with accuracy and care.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Philippines","team":"Sales","allLocations":["Philippines"]},"createdAt":1775052730293,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe are seeking a highly motivated Sales Development Representative (SDR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company. This role will provide a career path in outbound sales for a talented individual. A successful candidate will have a positive phone presence, be fluid, and be able to think on your feet while presenting a confident pitch to engage the opportunity. You’ll bring a strong mentality to each day and be open to immediately applying advice. If you feel that you understand this role and are prepared to take on this crucial responsibility, we would love to work with you.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nWe are seeking a highly motivated Sales Development Representative (SDR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company. This role will provide a career path in outbound sales for a talented individual. A successful candidate will have a positive phone presence, be fluid, and be able to think on your feet while presenting a confident pitch to engage the opportunity. You’ll bring a strong mentality to each day and be open to immediately applying advice. If you feel that you understand this role and are prepared to take on this crucial responsibility, we would love to work with you.
","id":"937e3a19-ddf5-478f-83a6-1b49528fe021","lists":[{"text":"Responsibilities ","content":"\nConduct persistent outreach to targeted prospects (dials/email)\nCommunicate our value proposition to decision makers and qualify them for potential sales opportunities\nDeliver against a quota for qualified leads\nLeverage prospecting tools to research companies and identify key decision makers\nCollaborate closely with our Account Executives to help them close accounts and accelerate pipeline growth\nContribute towards optimizing our approach towards sales development to drive ongoing improvement\nLeverage Salesforce for lead and pipeline management, and sales forecasting\nParticipate in knowledge sharing, training updates and process optimization\n"},{"text":"Qualifications","content":"\n1+ years of work experience\nPrior experience as an SDR (preferred but not required)\nPrior experience in hospitality, software, or sales (preferred but not required)\nAbility to adapt easily to new situations and eager to learn/contribute\nExperience qualifying leads (preferred)\nExcellent verbal and written communication skills\nGrit – dialing and being an SDR takes emotional strength and you either have it or you don’t\nDetermined to exceed goals on a weekly basis and have self-accountability\nAssertive, persistent, persuasive, and a good listener\nSmart and confident to build successful client relationships and overcome objections/rejections over the phone\n"}],"text":"Sales Development Representative (US Working Hours)","country":"PH","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nWe are seeking a highly motivated Sales Development Representative (SDR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company. This role will provide a career path in outbound sales for a talented individual. A successful candidate will have a positive phone presence, be fluid, and be able to think on your feet while presenting a confident pitch to engage the opportunity. You’ll bring a strong mentality to each day and be open to immediately applying advice. If you feel that you understand this role and are prepared to take on this crucial responsibility, we would love to work with you.
","descriptionBodyPlain":"About the Role\nWe are seeking a highly motivated Sales Development Representative (SDR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company. This role will provide a career path in outbound sales for a talented individual. A successful candidate will have a positive phone presence, be fluid, and be able to think on your feet while presenting a confident pitch to engage the opportunity. You’ll bring a strong mentality to each day and be open to immediately applying advice. If you feel that you understand this role and are prepared to take on this crucial responsibility, we would love to work with you.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/937e3a19-ddf5-478f-83a6-1b49528fe021","applyUrl":"https://jobs.lever.co/canarytechnologies/937e3a19-ddf5-478f-83a6-1b49528fe021/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Sales","allLocations":["New York, NY"]},"createdAt":1780347597094,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe're looking for a Sales Enablement Manager to own how our sales team learns — from day one onboarding through ongoing skill development across every seller in the org. In this role, you'll build and run the full ramp experience for every new sales hire, and design the \"everboarding\" programs that keep our tenured reps sharp as our product, customers, and playbooks evolve. You'll partner closely with Sales Leadership, Product, Marketing, and Customer Success teams to translate institutional knowledge into scalable training, playbooks, and certifications that measurably improve how our team sells. This is a foundational role: your work will directly shape how quickly new reps hit quota, how consistently the team executes our motion, and how Canary builds a durable culture of learning as we scale.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
We're looking for a Sales Enablement Manager to own how our sales team learns — from day one onboarding through ongoing skill development across every seller in the org. In this role, you'll build and run the full ramp experience for every new sales hire, and design the \"everboarding\" programs that keep our tenured reps sharp as our product, customers, and playbooks evolve. You'll partner closely with Sales Leadership, Product, Marketing, and Customer Success teams to translate institutional knowledge into scalable training, playbooks, and certifications that measurably improve how our team sells. This is a foundational role: your work will directly shape how quickly new reps hit quota, how consistently the team executes our motion, and how Canary builds a durable culture of learning as we scale.
\n
\n
Onboarding & New Hire Ramp
\n\n
Own the end-to-end onboarding and ramp experience for every new sales hire — from pre-boarding through fully ramped — including curriculum design, learning paths, milestones, and ramp-time targets.\n
Build structured, measurable onboarding programs with clear competency checkpoints, certifications, and graduation criteria so we know exactly when a new rep is ready to carry quota.\n
Continuously iterate on the onboarding experience based on new hire feedback, manager input, and ramp-time data; reduce time-to-productivity quarter over quarter.\n\n
Everboarding & Skill Development
\n\n
Design and run \"everboarding\" programs that keep tenured reps growing — recurring skill-building sprints, deep-dive workshops, role-based learning tracks, and certification refreshes tied to product and process changes.\n
Identify capability gaps across the team through call reviews, win/loss analysis, and partnership with sales leadership; build targeted upskilling programs to close them.\n
Develop and maintain a sales competency framework that defines what “good” looks like at each level (SDR, AE, Senior AE, etc.) and powers career development conversations.\n\n
Playbooks & Institutional Knowledge
\n\n
Own, build, and continuously improve the sales playbook library — capturing how we run discovery, demos, multi-threading, objection handling, negotiation, and every other repeatable motion.\n
Codify institutional knowledge from top performers into reusable resources so best practices spread across the team instead of staying tribal.\n
Maintain a single source of truth for sales messaging, positioning, competitive intel, and product knowledge; ensure content stays accurate as the product and market evolve.\n\n
Cross-Functional Alignment
\n\n
Partner with Product and Marketing teams to ensure sales messaging, positioning, and product knowledge stays consistent and current across the team.\n
Partner with Customer Success team on handoff processes and post-sale enablement so the customer experience stays seamless from first call through renewal.\n
Champion knowledge-sharing rituals across the sales org and tailor enablement to a globally distributed team while maintaining consistency across regions and markets.\n\n
\n\n
2–4+ years in Sales Enablement, L&D, or a similar role with significant ownership of onboarding or training programs for sellers.\nDemonstrated experience building a new hire sales onboarding program from scratch or substantially overhauling one — bonus if you can speak to measurable ramp-time improvements.\nTrack record of designing ongoing training, certification, or skill-development programs for sales teams.\nStrong instructional design instincts — you know how adults learn and can build curriculum that actually changes selling behavior, not just slides that get clicked through.\nExcellent facilitation, presentation, and workshop leadership skills; comfortable role-playing and coaching reps live.\nFamiliarity with modern sales methodologies (MEDDIC, Command of the Message, Challenger, etc.) and the tools that support them (Gong, Salesforce, Salesloft/Outreach).\nStrong project management; you can run multiple programs in parallel and ship on a timeline.\nAnalytical mindset — comfortable defining success metrics for enablement programs and using data to iterate.\nSelf-starter who thrives in a fast-paced, often ambiguous startup environment.\nA collaborative, proactive operator with genuine passion for helping reps grow.\n\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $92,000 - $102,000. In addition to base salary, this position is eligible for a performance-based bonus paid monthly, with a target of $15,000 - $18,000 annually. This brings the total expected cash compensation range to $107,000 - $120,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
We're looking for a Sales Enablement Manager to own how our sales team learns — from day one onboarding through ongoing skill development across every seller in the org. In this role, you'll build and run the full ramp experience for every new sales hire, and design the \"everboarding\" programs that keep our tenured reps sharp as our product, customers, and playbooks evolve. You'll partner closely with Sales Leadership, Product, Marketing, and Customer Success teams to translate institutional knowledge into scalable training, playbooks, and certifications that measurably improve how our team sells. This is a foundational role: your work will directly shape how quickly new reps hit quota, how consistently the team executes our motion, and how Canary builds a durable culture of learning as we scale.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Sales","allLocations":["New York, NY","Dallas, TX","San Francisco, CA"]},"createdAt":1767816536376,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nCanary Technologies is hiring a Sales Engineer to partner closely with Sales, Product, and Customer Success to drive technical validation and value articulation throughout the sales cycle. This role will own demos, technical discovery, solution design, and assist / coordinate RFP and RFI responses, ensuring accuracy, differentiation, and alignment with buyer requirements. The ideal candidate is technically fluent, commercially sharp, and comfortable operating in an early-stage, high-ownership environment. Prior experience supporting B2B SaaS sales teams, is strongly preferred.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nCanary Technologies is hiring a Sales Engineer to partner closely with Sales, Product, and Customer Success to drive technical validation and value articulation throughout the sales cycle. This role will own demos, technical discovery, solution design, and assist / coordinate RFP and RFI responses, ensuring accuracy, differentiation, and alignment with buyer requirements. The ideal candidate is technically fluent, commercially sharp, and comfortable operating in an early-stage, high-ownership environment. Prior experience supporting B2B SaaS sales teams, is strongly preferred.
","id":"31c515e1-0ddc-442e-8227-8c94033855ea","lists":[{"text":"Responsibilities","content":"\nEstablish and execute standard demo workflows, including customization patterns and coverage for newly launched features.\nDefine and document technical discovery SOPs to consistently map customer systems, integrations, data flows, and constraints.\nCreate repeatable solution design frameworks and proof plans in partnership with Engineering and Product.\nBuild and maintain standardized RFP/RFI response processes, including accurate, differentiated technical content and internal coordination.\nDevelop processes to validate early-stage product features, capture field feedback, and prepare them for sales enablement.\nPartner with Sales to formalize deal execution playbooks covering objection handling, stakeholder alignment, and proof milestones.\nDocument and maintain security and compliance artifacts to support buyer reviews and risk assessments.\nProduce scalable enablement assets, including playbooks, guides, and reusable demo components.\n"},{"text":"Qualifications","content":"\nExperience: 3–5+ years in a Sales Engineering role supporting B2B SaaS sales.\nDomain exposure: Familiarity with hospitality systems (PMS preferred) or similarly complex integration environments.\nTechnical fluency: Working knowledge of APIs (REST, webhooks) and light scripting to support demos and proofs.\nSecurity/compliance: Experience supporting security, privacy, and compliance reviews with enterprise buyers.\nRFP/RFI: Proven experience owning or significantly contributing to technical RFP/RFI responses.\nEarly-stage product: Demonstrated ability to validate v0/v1 features and convert field feedback into sales enablement.\nSales partnership: Track record of effective technical discovery, objection handling, and stakeholder alignment.\nCommunication: Clear, concise, executive-level written and verbal communication.\nOwnership mindset: Comfortable operating autonomously in fast-moving, ambiguous environments with an outcome-driven mindset.\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $105,000 - 150,000. In addition to base salary, this position is eligible for uncapped monthly commission, bringing the total On-Target Earning (OTE) range to $150,000 - $190,000.
\n
\n
Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nCanary Technologies is hiring a Sales Engineer to partner closely with Sales, Product, and Customer Success to drive technical validation and value articulation throughout the sales cycle. This role will own demos, technical discovery, solution design, and assist / coordinate RFP and RFI responses, ensuring accuracy, differentiation, and alignment with buyer requirements. The ideal candidate is technically fluent, commercially sharp, and comfortable operating in an early-stage, high-ownership environment. Prior experience supporting B2B SaaS sales teams, is strongly preferred.
","descriptionBodyPlain":"About the Role\nCanary Technologies is hiring a Sales Engineer to partner closely with Sales, Product, and Customer Success to drive technical validation and value articulation throughout the sales cycle. This role will own demos, technical discovery, solution design, and assist / coordinate RFP and RFI responses, ensuring accuracy, differentiation, and alignment with buyer requirements. The ideal candidate is technically fluent, commercially sharp, and comfortable operating in an early-stage, high-ownership environment. Prior experience supporting B2B SaaS sales teams, is strongly preferred.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/31c515e1-0ddc-442e-8227-8c94033855ea","applyUrl":"https://jobs.lever.co/canarytechnologies/31c515e1-0ddc-442e-8227-8c94033855ea/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Operations","allLocations":["New York, NY"]},"createdAt":1774364598774,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nThe Senior Accountant will play a critical role in ensuring the accuracy, integrity, and timeliness of the company’s financial reporting. This position will own key accounting processes end-to-end, support month-end close, and collaborate cross-functionally to improve financial operations. You will also support core financial operations - including billing, revenue processes, and adherence to GAAP - ensuring the company maintains a high standard of financial discipline. This is a high-impact role for someone who thrives in a fast-paced, growth-stage environment.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
The Senior Accountant will play a critical role in ensuring the accuracy, integrity, and timeliness of the company’s financial reporting. This position will own key accounting processes end-to-end, support month-end close, and collaborate cross-functionally to improve financial operations. You will also support core financial operations - including billing, revenue processes, and adherence to GAAP - ensuring the company maintains a high standard of financial discipline. This is a high-impact role for someone who thrives in a fast-paced, growth-stage environment.
\n
\n\n
Manage key components of the monthly, quarterly, and annual close process, ensuring accuracy and adherence to deadlines.\nPrepare and review journal entries, account reconciliations, and detailed variance analyses.\nOwn critical balance sheet and P&L areas, such as revenue, accruals, prepaid expenses, fixed assets, or payroll accounting.\nSupport annual financial statement audits, tax filings, and compliance deliverables.\nPartner with FP&A, Operations, and other teams to ensure financial information is complete, accurate, and consistent.\nIdentify opportunities to automate or streamline accounting processes and drive operational excellence.\n\n"},{"text":"Qualifications","content":"\n\n
Bachelor’s degree in Accounting, Finance, or related field; CPA or CPA-track strongly preferred.\n4–6+ years of accounting experience, ideally with a mix of public accounting and private industry.\nStrong understanding of GAAP, financial reporting, billing processes, and accounting operations.\nHands-on experience with Maxio (or comparable system) for revenue, billing, or subscription management is required.\nAdvanced Excel/Sheets skills; experience with modern ERP systems (e.g., NetSuite) is a plus.\nExcellent communication skills and ability to work cross-functionally in a fast-paced environment.\n\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $105,000-$120,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $10,000-$15,000. annually. This brings the total expected cash compensation range to $115,000 - $135,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
\n
","salaryDescriptionPlain":" \n \n","text":"Senior Accountant","country":"US","workplaceType":"hybrid","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
The Senior Accountant will play a critical role in ensuring the accuracy, integrity, and timeliness of the company’s financial reporting. This position will own key accounting processes end-to-end, support month-end close, and collaborate cross-functionally to improve financial operations. You will also support core financial operations - including billing, revenue processes, and adherence to GAAP - ensuring the company maintains a high standard of financial discipline. This is a high-impact role for someone who thrives in a fast-paced, growth-stage environment.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Remote - USA","team":"Engineering","allLocations":["Remote - USA"]},"createdAt":1759165404658,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nOur team is growing and we're hiring a Senior Application Security Engineer to join our engineering team and enable our next phase of growth. Canary's engineering team is fully remote!\n \nThis role focuses on embedding security into the software development lifecycle (SDLC) and partnering with developers to make secure design the default. You will own the strategy for application security tooling, automation, and developer enablement while collaborating closely with SREs, infra, and data engineers to keep our platform both secure and scalable.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nOur team is growing and we're hiring a Senior Application Security Engineer to join our engineering team and enable our next phase of growth. Canary's engineering team is fully remote!
\n
\nThis role focuses on embedding security into the software development lifecycle (SDLC) and partnering with developers to make secure design the default. You will own the strategy for application security tooling, automation, and developer enablement while collaborating closely with SREs, infra, and data engineers to keep our platform both secure and scalable.
","id":"04709e11-b0fe-4cb0-b38b-764b1f939b36","lists":[{"text":"Responsibilities","content":"\nDefine and enforce best practices for secure coding, dependency management, and design reviews across engineering teams.\nIntegrate and manage SAST, DAST, and SCA tools within CI/CD pipelines (e.g., GitHub Actions).\nPartner with developers on new features and systems to identify risks early in the lifecycle.\nImplement best practices for secrets handling, API authentication/authorization, and data protection.\nBuild security guidelines, training, and reusable libraries/patterns so that teams can ship secure code faster.\nTriage and prioritize findings from bug bounties, penetration tests, and automated scans, ensuring timely resolution.\nAct as the bridge between application developers and platform engineers to align app security with infra and compliance requirements.\nImplement monitoring, alerting, and remediation for security incidents across our platform.\nScan and remediate vulnerabilities in container images, OS packages, dependencies, and IaC templates.\nDesign and maintain least-privilege IAM roles, secrets management, and authentication flows.\nAutomate evidence gathering and control enforcement for SOC 2, ISO 27001, and others.\n"},{"text":"Qualifications","content":"\n6+ years in security engineering, DevSecOps, or related roles, including experience at scale.\nExcellent communication and teamwork abilities.\nStrong experience integrating security into modern SDLC pipelines.\nHands-on with AppSec tooling (Snyk, OWASP ZAP, Burp Suite, SonarQube, Checkmarx, etc.).\nSolid understanding of web app security (OWASP Top 10, API security, auth flows, input validation).\nFamiliarity with AWS/Kubernetes security.\nStrong programming skills (Python, Go, or JavaScript) to build tools, write secure code, and contribute to developer libraries.\nProven track record in partnering with product and engineering teams to drive security adoption without slowing down velocity.\nStrong AWS security skills (IAM, KMS, Security Hub, GuardDuty, WAF).\nExperience with Kubernetes security (RBAC, OPA/Gatekeeper, network policies).\nHands-on with Terraform, Helm, and GitOps practices.\nFamiliarity with security tooling (Trivy, Falco, Snyk, Aqua).\nKnowledge of networking, encryption, and cloud-native security best practices.\n"}],"text":"Senior Application Security Engineer","country":"US","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nOur team is growing and we're hiring a Senior Application Security Engineer to join our engineering team and enable our next phase of growth. Canary's engineering team is fully remote!
\n
\nThis role focuses on embedding security into the software development lifecycle (SDLC) and partnering with developers to make secure design the default. You will own the strategy for application security tooling, automation, and developer enablement while collaborating closely with SREs, infra, and data engineers to keep our platform both secure and scalable.
","descriptionBodyPlain":"About the Role\nOur team is growing and we're hiring a Senior Application Security Engineer to join our engineering team and enable our next phase of growth. Canary's engineering team is fully remote!\n \nThis role focuses on embedding security into the software development lifecycle (SDLC) and partnering with developers to make secure design the default. You will own the strategy for application security tooling, automation, and developer enablement while collaborating closely with SREs, infra, and data engineers to keep our platform both secure and scalable.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/04709e11-b0fe-4cb0-b38b-764b1f939b36","applyUrl":"https://jobs.lever.co/canarytechnologies/04709e11-b0fe-4cb0-b38b-764b1f939b36/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Product","allLocations":["New York, NY"]},"createdAt":1773235477477,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\n \nWe're looking for a Senior Business Intelligence Analyst to lead and define the analytics function at Canary. You'll be the go-to expert on all things data and analytics — owning the strategy, infrastructure, and outputs that the business relies on to make decisions. You'll work across every function and directly with enterprise customers, shaping not just what we measure but how we think about data as a company.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\n
\nWe're looking for a Senior Business Intelligence Analyst to lead and define the analytics function at Canary. You'll be the go-to expert on all things data and analytics — owning the strategy, infrastructure, and outputs that the business relies on to make decisions. You'll work across every function and directly with enterprise customers, shaping not just what we measure but how we think about data as a company.
","id":"acfdc428-9d33-4448-872f-5ad9f2b768d4","lists":[{"text":"What You'll Do","content":"\nOwn the analytics strategy and roadmap — define the vision for how Canary uses data, what we measure, and where we invest in analytics capabilities\nBe the company's analytics expert — serve as the authority on our data, metrics, and analytical best practices across all teams\nLead the architecture of our analytics platform in partnership with data engineering, including tooling, data modeling, and warehouse design decisions\nBuild and own the data pipelines and business analytics that power reporting and decision-making across the organization\nDesign and maintain dashboards and analyses that give leadership and cross-functional teams clear visibility into business performance\nDrive strategic conversations with product, sales, go-to-market teams, and leadership — proactively identifying opportunities and risks in the data, not waiting to be asked\nWork directly with enterprise customers on data feeds, custom reporting, and analytics integrations\nOwn and evolve our KPIs and metrics frameworks — ensure the company has a consistent, well-understood set of metrics and that teams are aligned on definitions and methodology\nEstablish and maintain comprehensive data documentation and a metrics source of truth — build the processes and culture that make data accessible and understandable to everyone at Canary\nSet and enforce data quality standards through governance practices, validation, and cross-team accountability\nEnable self-serve analytics across the organization by building intuitive data models, tooling, and documentation that reduce dependency on ad-hoc requests\n"},{"text":"What We're Looking For","content":"\n 5+ years of experience in a BI, analytics, or analytics engineering role, with a track record of owning an analytics function end-to-end\n Excellent SQL skills and deep experience with data warehouses (e.g., Snowflake, BigQuery, Redshift)\n Experience designing and maintaining dashboards in modern BI tools (e.g., Tableau, Looker, Metabase)\n Strong understanding of data pipeline tooling and ETL/ELT concepts\n Proven ability to translate ambiguous business problems into structured analytical frameworks and actionable recommendations\n Strong communication and presentation skills — comfortable engaging with executive leadership and enterprise customers alike\n A knack for documentation and knowledge sharing — you believe that data is only useful if people understand it\n Opinionated about data quality and governance, with a track record of raising the bar\n Experience working cross-functionally and influencing decisions without direct authority\n Self-directed and comfortable with ambiguity — you don't need someone to tell you what to analyze next\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $120,000-165,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $12,000-25,000. annually. This brings the total expected cash compensation range to $140,000 - $180,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
\n
","salaryDescriptionPlain":" \n \n","text":"Senior Business Intelligence Analyst","country":"US","workplaceType":"hybrid","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\n
\nWe're looking for a Senior Business Intelligence Analyst to lead and define the analytics function at Canary. You'll be the go-to expert on all things data and analytics — owning the strategy, infrastructure, and outputs that the business relies on to make decisions. You'll work across every function and directly with enterprise customers, shaping not just what we measure but how we think about data as a company.
","descriptionBodyPlain":"About the Role\n \nWe're looking for a Senior Business Intelligence Analyst to lead and define the analytics function at Canary. You'll be the go-to expert on all things data and analytics — owning the strategy, infrastructure, and outputs that the business relies on to make decisions. You'll work across every function and directly with enterprise customers, shaping not just what we measure but how we think about data as a company.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/acfdc428-9d33-4448-872f-5ad9f2b768d4","applyUrl":"https://jobs.lever.co/canarytechnologies/acfdc428-9d33-4448-872f-5ad9f2b768d4/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Marketing","allLocations":["New York, NY","San Francisco, CA","Dallas, TX"]},"createdAt":1778174297927,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role \nAI is reshaping hospitality, and Canary is at the center of that shift.\nCanary is seeking an experienced Senior Communications Manager to own and activate our strategic narratives around hospitality. You will lead strategic PR and communications end-to-end, shaping Canary’s public narrative, driving trust, increasing visibility, and gaining influence across the hospitality landscape.\nYou will work closely to turn product innovation, customer momentum and industry trends into clear, compelling stories that drive awareness and position Canary as the leader in AI for hospitality.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
AI is reshaping hospitality, and Canary is at the center of that shift.
\n
Canary is seeking an experienced Senior Communications Manager to own and activate our strategic narratives around hospitality. You will lead strategic PR and communications end-to-end, shaping Canary’s public narrative, driving trust, increasing visibility, and gaining influence across the hospitality landscape.
\n
You will work closely to turn product innovation, customer momentum and industry trends into clear, compelling stories that drive awareness and position Canary as the leader in AI for hospitality.
\n
\n\n
Own Canary’s External Narrative: Develop and activate compelling narratives on Canary’s leadership, partnerships, customers, etc. ensuring consistency in messaging across media, executive communications and social.\nExecutive Thought Leadership: Partner with co-founders and leadership to build and execute high-impact thought leadership across LinkedIn, PR and bylines, from ideation and interviewing, through ghostwriting.\nMedia Relations and Coverage: Build and manage relationships with trade and top-tier journalists, own inbound media inquiries and consistently secure high-quality media coverage and placements.\nStorytelling and Pitching: Identify and pitch compelling stories, turning product launches, company momentum and industry trends into media opportunities.\nNewsjacking and Trends: Monitor industry and AI trends to identify timely opportunities and translate them into relevant narratives and commentary.\nCross-Functional Collaboration: Partner with Marketing, Product and Customer teams to surface stories, align messaging and bring key initiatives to market.\nPR Content Creation: Write press releases, executive commentary and external communications, and support major initiatives like reports and product launches with integrated PR strategies.\nSocial Presence: Elevate Canary’s and executives’ presence on social platforms (e.g. LinkedIn) through consistent, high-quality, impactful content.\nAwards and Speaking Engagements: Identify and secure strategic awards and speaking opportunities aligned with key narratives.\nPerformance Tracking: Measure success through media placements, brand mentions and share of voice, and refine strategy based on performance insights.\n\n"},{"text":"Qualifications","content":"\n\n
8+ years of experience in PR & Communications, with a focus on B2B SaaS\nHospitality or travel tech experience is a plus\nProven success building and executing executive thought leadership programs\nStrong track record of securing consistent, high-quality media coverage\nSharp storytelling instincts and a strong sense for what makes a story land\nExperience owning communications strategy from narrative through execution\nExcellent project management and cross-functional collaboration skills\nBachelor’s degree in Journalism, Marketing, Business or related field\n\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $100,000 — $110,000. In addition to base salary, this position is eligible for a performance-based bonus paid monthly, with a target of $25,000 - $30,000 annually. This brings the total expected cash compensation range to $125,000 – $145,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
AI is reshaping hospitality, and Canary is at the center of that shift.
\n
Canary is seeking an experienced Senior Communications Manager to own and activate our strategic narratives around hospitality. You will lead strategic PR and communications end-to-end, shaping Canary’s public narrative, driving trust, increasing visibility, and gaining influence across the hospitality landscape.
\n
You will work closely to turn product innovation, customer momentum and industry trends into clear, compelling stories that drive awareness and position Canary as the leader in AI for hospitality.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Product","allLocations":["New York, NY"]},"createdAt":1758548405025,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe are seeking a Senior Product Manager, Enterprise to lead product initiatives targeting Canary’s most strategic customer base. In this role, you will focus on building products for the world’s largest hotel chains, creating scalable solutions that operate seamlessly across thousands of properties. You will advocate for the unique needs of global enterprise customers while working in a fast-growing startup environment. Collaboration with Sales, Marketing, Customer Success, Engineering, and Design teams is essential to deliver high-impact outcomes.\n \nIf you excel at product strategy, customer empathy, technical problem-solving, and enterprise relationship-building, this position is a strong fit for you.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nWe are seeking a Senior Product Manager, Enterprise to lead product initiatives targeting Canary’s most strategic customer base. In this role, you will focus on building products for the world’s largest hotel chains, creating scalable solutions that operate seamlessly across thousands of properties. You will advocate for the unique needs of global enterprise customers while working in a fast-growing startup environment. Collaboration with Sales, Marketing, Customer Success, Engineering, and Design teams is essential to deliver high-impact outcomes.
\n
\nIf you excel at product strategy, customer empathy, technical problem-solving, and enterprise relationship-building, this position is a strong fit for you.
","id":"d4866357-a567-4f4f-a939-9211f7ae4653","lists":[{"text":"Responsibilities","content":"\nManage the end-to-end product lifecycle for products used by hotel chains worldwide, from strategy and roadmap development to execution and iteration.\nCollaborate with other product teams at Canary to represent enterprise customers’ needs, influence product roadmaps, and ensure that scale and quality meet the expectations of key clients.\nServe as the primary representative of the Canary product team for enterprise customers, balancing hands-on delivery with coordination across other product and engineering teams.\nPartner with Sales, Marketing, and Customer Success teams to define product narratives, support global rollouts, and turn enterprise feedback into actionable product improvements.\nDevelop a deep understanding of the relationship between hotel brands and their property portfolios, identifying and delivering product solutions that add value to both parties at scale.\nPrioritize effectively and utilize data, intuition, and storytelling to align stakeholders and drive outcomes quickly.\n"},{"text":"Qualifications","content":"\nFive or more years of product management experience, ideally in B2B SaaS, with a track record of launching successful features that deliver measurable results.\nStrong product intuition and customer empathy, with the ability to work within hotel corporate offices to identify value problems and deliver high-quality, scalable solutions.\nAbility to perform across enterprise functions, including: Account management: Serve as the primary Canary representative on calls with enterprise customers; Solutions architecture: Communicate complex product ideas involving multiple integration touch points; Product analytics: Leverage BI tools, SQL, and Python for data analysis.\nDemonstrated success leading large, cross-functional initiatives involving three or more engineering teams and multiple go-to-market partners.\nComfortable working in a high-growth, fast-paced startup environment with shifting priorities.\nExcellent communication and stakeholder management skills, with the ability to distill complex problems into clear, actionable plans.\nBonus: Previous experience building customer-facing products for large enterprise clients (e.g., Fortune 500). Comfortable reviewing technical documentation with their engineers and delivering presentations to their executives.\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $145,000 - $175,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $15,000 – $25,000 annually. This brings the total expected cash compensation range to $160,000 - $200,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
\n
","salaryDescriptionPlain":" \n \n","text":"Senior Enterprise Product Manager","country":"US","workplaceType":"hybrid","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nWe are seeking a Senior Product Manager, Enterprise to lead product initiatives targeting Canary’s most strategic customer base. In this role, you will focus on building products for the world’s largest hotel chains, creating scalable solutions that operate seamlessly across thousands of properties. You will advocate for the unique needs of global enterprise customers while working in a fast-growing startup environment. Collaboration with Sales, Marketing, Customer Success, Engineering, and Design teams is essential to deliver high-impact outcomes.
\n
\nIf you excel at product strategy, customer empathy, technical problem-solving, and enterprise relationship-building, this position is a strong fit for you.
","descriptionBodyPlain":"About the Role\nWe are seeking a Senior Product Manager, Enterprise to lead product initiatives targeting Canary’s most strategic customer base. In this role, you will focus on building products for the world’s largest hotel chains, creating scalable solutions that operate seamlessly across thousands of properties. You will advocate for the unique needs of global enterprise customers while working in a fast-growing startup environment. Collaboration with Sales, Marketing, Customer Success, Engineering, and Design teams is essential to deliver high-impact outcomes.\n \nIf you excel at product strategy, customer empathy, technical problem-solving, and enterprise relationship-building, this position is a strong fit for you.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/d4866357-a567-4f4f-a939-9211f7ae4653","applyUrl":"https://jobs.lever.co/canarytechnologies/d4866357-a567-4f4f-a939-9211f7ae4653/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Remote - USA","team":"Engineering","allLocations":["Remote - USA"]},"createdAt":1779311181679,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe’re looking for a Senior Mobile Engineer to build and ship our first‑party mobile apps used daily by hotel staff and guests across the globe. You’ll own end‑to‑end feature delivery on iOS or Android (Swift or Kotlin), partnering closely with Product and Design to turn ideas into polished, performant, reliable experiences. The role is hands‑on and product‑minded, with high ownership over the apps that frontline hospitality teams rely on every shift. You’ll collaborate with Backend and Platform teams to evolve mobile–server contracts and raise the bar on quality, observability, and release velocity.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
We’re looking for a Senior Mobile Engineer to build and ship our first‑party mobile apps used daily by hotel staff and guests across the globe. You’ll own end‑to‑end feature delivery on iOS or Android (Swift or Kotlin), partnering closely with Product and Design to turn ideas into polished, performant, reliable experiences. The role is hands‑on and product‑minded, with high ownership over the apps that frontline hospitality teams rely on every shift. You’ll collaborate with Backend and Platform teams to evolve mobile–server contracts and raise the bar on quality, observability, and release velocity.
\n
\n\n
Own the design, development, and release of features in Canary’s first‑party staff and guest mobile apps\nShip high‑quality UI and product flows on iOS or Android with a focus on reliability, accessibility, and performance\nPartner with Product and Design to scope, sequence, and deliver customer‑impacting work\nCollaborate with Backend and Platform teams to define mobile‑server contracts, error handling, and observability\nEstablish and improve release processes, feature flags, and crash/regression monitoring\nImprove code quality through testing, automation, and thoughtful architecture\nParticipate in code reviews and mentor other engineers\nDrive operational excellence including monitoring, logging, crash analytics, and on‑call readiness\n\n"},{"text":"Qualifications","content":"\n\n
5+ years building production mobile apps on iOS or Android, with deep expertise in Swift or Kotlin\nProven experience taking features from spec to ship in a customer‑facing mobile product\nStrong grasp of mobile fundamentals: networking, concurrency, persistence, security, and performance optimization\nComfortable with platform UI frameworks (SwiftUI/UIKit or Jetpack Compose/Views) and modern app architecture\nExperience with mobile CI/CD, distribution, and crash analytics (Xcode Cloud, fastlane, Gradle/Bitrise, Firebase Crashlytics, or similar)\nQuality mindset: unit and UI testing, automation, and observability best practices\nExcellent written and verbal communication; able to work autonomously with Product and Design\nSelf‑starter who thrives in ambiguity and ships business impact\n\n"},{"text":"Bonus","content":"\n\n
Experience on both iOS and Android, or cross‑platform frameworks (React Native, Flutter, KMP)\nFamiliarity with consuming third‑party SDKs in a host app at scale\nBackend familiarity in Python and cloud services such as AWS\nHospitality, B2B, or SaaS background\n\n"}],"text":"Senior Mobile Engineer","country":"US","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
We’re looking for a Senior Mobile Engineer to build and ship our first‑party mobile apps used daily by hotel staff and guests across the globe. You’ll own end‑to‑end feature delivery on iOS or Android (Swift or Kotlin), partnering closely with Product and Design to turn ideas into polished, performant, reliable experiences. The role is hands‑on and product‑minded, with high ownership over the apps that frontline hospitality teams rely on every shift. You’ll collaborate with Backend and Platform teams to evolve mobile–server contracts and raise the bar on quality, observability, and release velocity.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Remote - USA","team":"Engineering","allLocations":["Remote - USA"]},"createdAt":1779311306760,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nWe’re looking for a Senior Mobile SDK Engineer to build mobile SDKs that enable large hotel brands and enterprise customers to embed Canary’s platform into their own apps. You’ll also contribute to our first‑party mobile apps used daily by hotel staff across the globe. The role blends product‑minded engineering, excellent developer experience design, and hands‑on ownership of performant, reliable mobile code at scale on iOS or Android (Swift or Kotlin). You’ll collaborate closely with Product, Design, Backend, and Customer teams to ship high‑quality experiences that are easy to integrate, secure, and delightful to use.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
We’re looking for a Senior Mobile SDK Engineer to build mobile SDKs that enable large hotel brands and enterprise customers to embed Canary’s platform into their own apps. You’ll also contribute to our first‑party mobile apps used daily by hotel staff across the globe. The role blends product‑minded engineering, excellent developer experience design, and hands‑on ownership of performant, reliable mobile code at scale on iOS or Android (Swift or Kotlin). You’ll collaborate closely with Product, Design, Backend, and Customer teams to ship high‑quality experiences that are easy to integrate, secure, and delightful to use.
\n
\n\n
Own the design, development, and maintenance of Canary’s mobile SDKs (iOS and/or Android) that power guest and staff experiences for large hotel brands\nCreate best‑in‑class developer experiences: clear APIs, robust samples, documentation, and upgrade paths\nBuild features and UI components for our first‑party staff apps with a focus on reliability and performance\nPartner with Product and Design to scope, sequence, and ship customer‑impacting work\nCollaborate with Backend and Platform teams to define mobile‑server contracts and observability\nEstablish SDK versioning, release processes, and semantic change management\nImprove code quality through testing, automation, and thoughtful architecture\nParticipate in code reviews and mentor other engineers\nDrive operational excellence including monitoring, logging, crash analytics, and on‑call readiness\n\n"},{"text":"Qualifications","content":"\n\n
5+ years building mobile applications or SDKs on iOS or Android, with deep expertise in Swift or Kotlin\nProven experience designing, shipping, and supporting public SDKs consumed by external developers\nStrong grasp of API design, modular architecture, semantic versioning, and backward‑compatibility strategies\nProficiency with mobile fundamentals: networking, concurrency, persistence, security, and performance optimization\nExperience with mobile package managers and build systems (Swift Package Manager, CocoaPods, Gradle/Maven, Xcode Cloud, fastlane, or similar CI)\nQuality mindset: unit and UI testing, automation, crash analytics, and observability best practices\nExcellent written communication skills to produce samples and docs that make integration fast and painless\nSelf‑starter who thrives in ambiguity and partners closely with Product to deliver business impact\n\n"},{"text":"Bonus","content":"\n\n
Experience on both iOS and Android, or cross‑platform frameworks (React Native, Flutter, KMP)\nBackend familiarity in Python and cloud services such as AWS\nExperience building for enterprise customers and handling release management at scale\n\n"}],"text":"Senior Mobile SDK Engineer","country":"US","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
We’re looking for a Senior Mobile SDK Engineer to build mobile SDKs that enable large hotel brands and enterprise customers to embed Canary’s platform into their own apps. You’ll also contribute to our first‑party mobile apps used daily by hotel staff across the globe. The role blends product‑minded engineering, excellent developer experience design, and hands‑on ownership of performant, reliable mobile code at scale on iOS or Android (Swift or Kotlin). You’ll collaborate closely with Product, Design, Backend, and Customer teams to ship high‑quality experiences that are easy to integrate, secure, and delightful to use.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Remote - USA","team":"Engineering","allLocations":["Remote - USA"]},"createdAt":1780348195756,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nOur team is growing and we're hiring a Senior Software Engineer to join our engineering team and enable our next phase of growth. Canary's engineering team is fully remote!\nThis role focuses on building and scaling the cloud infrastructure that powers our platform. You will own the strategy for our AWS infrastructure, automation, and reliability practices while collaborating closely with engineering teams across the organization to keep our platform both secure and scalable.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
Our team is growing and we're hiring a Senior Software Engineer to join our engineering team and enable our next phase of growth. Canary's engineering team is fully remote!
\n
This role focuses on building and scaling the cloud infrastructure that powers our platform. You will own the strategy for our AWS infrastructure, automation, and reliability practices while collaborating closely with engineering teams across the organization to keep our platform both secure and scalable.
\n
\n\n
Architect and manage AWS infrastructure, balancing performance, cost, and reliability\nBuild and maintain infrastructure-as-code using Terraform to ensure repeatable, version-controlled deployments\nDesign and operate CI/CD and GitOps pipelines on Kubernetes, including Helm-based deployments managed through ArgoCD, that enable teams to ship safely and frequently\nManage service-to-service traffic, observability, and security using a service mesh such as Istio\nLead capacity planning, performance tuning, and cost-optimization efforts across the AWS footprint\nImplement observability, alerting, and incident-response practices to meet reliability and uptime targets\nDrive security standards into infrastructure, including IAM, network segmentation, and secrets management\nMentor engineers, conduct design and code reviews, and document architecture decisions and runbooks\n\n"},{"text":"Qualifications","content":"\n\n
5+ years of professional software engineering experience, including substantial hands-on time with AWS infrastructure\nDeep expertise with infrastructure-as-code using Terraform\nStrong working knowledge of Kubernetes and container runtimes (e.g., containerd) in production environments\nExperience packaging and deploying Kubernetes applications with Helm charts\nExperience with GitOps continuous delivery using ArgoCD (or similar tools like Flux)\nFamiliarity with service mesh technologies, particularly Istio, for traffic management and observability\nProficiency in at least one scripting or programming language (Python, Go, or Bash) for automation and tooling\nSolid understanding of networking, Linux systems, distributed systems, and cloud security principles\nExperience designing for high availability, disaster recovery, and multi-region or multi-account architectures\nStrong communication skills and a track record of mentoring engineers and influencing technical direction\n\n"}],"text":"Senior Platform Software Engineer","country":"US","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
Our team is growing and we're hiring a Senior Software Engineer to join our engineering team and enable our next phase of growth. Canary's engineering team is fully remote!
\n
This role focuses on building and scaling the cloud infrastructure that powers our platform. You will own the strategy for our AWS infrastructure, automation, and reliability practices while collaborating closely with engineering teams across the organization to keep our platform both secure and scalable.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Product","allLocations":["New York, NY"]},"createdAt":1770739040021,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role \nCanary Technologies is scaling rapidly in the US, and the Product Strategy & Operations team needs a hands-on strategic operator to own the analytics infrastructure, operating rhythms, and cross-functional processes that keep the business running and growing. As the Senior Product Strategy & Operations Manager, you will be the connective tissue between Product, Customer Success, Sales, and Data Engineering teams, turning messy data into trusted KPIs, building scalable reporting that leadership relies on, and driving the operational cadences that make the entire company run smoothly. This role partners deeply with every pod in the product org. If you love building systems that make teams smarter and faster, and you want direct influence on how a high-growth company operates, this is your role.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nCanary Technologies is scaling rapidly in the US, and the Product Strategy & Operations team needs a hands-on strategic operator to own the analytics infrastructure, operating rhythms, and cross-functional processes that keep the business running and growing. As the Senior Product Strategy & Operations Manager, you will be the connective tissue between Product, Customer Success, Sales, and Data Engineering teams, turning messy data into trusted KPIs, building scalable reporting that leadership relies on, and driving the operational cadences that make the entire company run smoothly. This role partners deeply with every pod in the product org. If you love building systems that make teams smarter and faster, and you want direct influence on how a high-growth company operates, this is your role.
","id":"68d53995-3f2f-4298-a1bb-f5d092911e37","lists":[{"text":"Responsibilities","content":"
\n\nBe the glue between GTM and EPD\nHelp EPD with the various activities that touch cross-functional teams: product and launches, enablement, feedback loops, etc.\nCollaborate with Product Leads and PMs to instrument new features, define success metrics, and deliver launch reporting that informs iteration.\nQuantify operational improvements and communicate impact clearly to team. Build measurement frameworks that become organizational standards.\nInform product strategy and roadmap prioritization through data-driven analysis, competitive intelligence, and customer insights that sharpen the team's bets.\nShape cross-functional planning processes that translate strategy into measurable team commitments.\nIdentify systemic inefficiencies across product operations and propose scalable solutions, whether through tooling, process design, or automation.\n"},{"text":"Qualifications ","content":"\nComfortable working across functions (Product, CS, Sales, Marketing) in a fast-paced, high-growth environment with evolving priorities.\n5+ years in product operations, strategy & operations, analytics, or a related role, ideally in B2B SaaS or technology.\nSQL skills and hands-on experience with BI and analytics tools (Looker, Tableau, Omni, or similar) to build dashboards and data models.\nTrack record of owning KPI frameworks, building reporting cadences, and driving data-informed decisions across multiple stakeholders.\nStrong operator with excellent program management skills, bias for action, and ability to drive complex initiatives from strategy through execution.\nExcellent written and verbal communication. Able to present complex analyses to non-technical audiences and build buy-in for operational changes.\nBonus: Experience in hospitality tech, enterprise SaaS with strategic accounts, or building product analytics at a growth-stage company.\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $105,000 -$155,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $15,000 – $25,000 annually. This brings the total expected cash compensation range to $120,000 - $180,000.
\n
\n
Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
\n
","salaryDescriptionPlain":" \n \n","text":"Senior Product Strategy and Operations Manager","country":"US","workplaceType":"hybrid","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nCanary Technologies is scaling rapidly in the US, and the Product Strategy & Operations team needs a hands-on strategic operator to own the analytics infrastructure, operating rhythms, and cross-functional processes that keep the business running and growing. As the Senior Product Strategy & Operations Manager, you will be the connective tissue between Product, Customer Success, Sales, and Data Engineering teams, turning messy data into trusted KPIs, building scalable reporting that leadership relies on, and driving the operational cadences that make the entire company run smoothly. This role partners deeply with every pod in the product org. If you love building systems that make teams smarter and faster, and you want direct influence on how a high-growth company operates, this is your role.
","descriptionBodyPlain":"About the Role \nCanary Technologies is scaling rapidly in the US, and the Product Strategy & Operations team needs a hands-on strategic operator to own the analytics infrastructure, operating rhythms, and cross-functional processes that keep the business running and growing. As the Senior Product Strategy & Operations Manager, you will be the connective tissue between Product, Customer Success, Sales, and Data Engineering teams, turning messy data into trusted KPIs, building scalable reporting that leadership relies on, and driving the operational cadences that make the entire company run smoothly. This role partners deeply with every pod in the product org. If you love building systems that make teams smarter and faster, and you want direct influence on how a high-growth company operates, this is your role.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/68d53995-3f2f-4298-a1bb-f5d092911e37","applyUrl":"https://jobs.lever.co/canarytechnologies/68d53995-3f2f-4298-a1bb-f5d092911e37/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Remote - LATAM","team":"Engineering","allLocations":["Remote - LATAM"]},"createdAt":1779370354271,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nCanary Technologies is looking for a Senior Software Engineer to join our team! You should be a strong IC that can deal with ambiguity, and understand what it takes to build quality, maintainable full-stack applications. You should also care deeply about the customer experience and work closely with Product Managers to inform product decision making. The services built and owned by your team will have to operate at large scale and hence passion and discipline around operational excellence is essential.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
\n
About the Role
\n
Canary Technologies is looking for a Senior Software Engineer to join our team! You should be a strong IC that can deal with ambiguity, and understand what it takes to build quality, maintainable full-stack applications. You should also care deeply about the customer experience and work closely with Product Managers to inform product decision making. The services built and owned by your team will have to operate at large scale and hence passion and discipline around operational excellence is essential.
\n
\n\n
You'll collaborate with a team of engineers and managers to create applications used by our hotel customers around the world\nWrite clean, self-documenting code that follows best practices and design patterns using agentic development flows\nProvide creative ideas to improve our product and technology\nThink beyond the specifics of a ticket in order to delight customers or grow the business\nEffective in 1:1 mentoring and active in code reviews. Advises tech lead on technical decisions\nBe a self-starter that can deal with ambiguity, take initiative, and execute on projects with little direction\n\n"},{"text":"Qualifications","content":"\n\n
5+ years of experience\nSolid knowledge of developing backend applications\nExperience with Javascript and common front-end frameworks such as VueJS or ReactJS\nHave a strong demonstrated ability to ship high-quality products\nSelf-motivated, collaborative, and diligent work ethic\n\n"}],"text":"Senior Software Engineer","country":"AR","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"\n
About the Role
\n
Canary Technologies is looking for a Senior Software Engineer to join our team! You should be a strong IC that can deal with ambiguity, and understand what it takes to build quality, maintainable full-stack applications. You should also care deeply about the customer experience and work closely with Product Managers to inform product decision making. The services built and owned by your team will have to operate at large scale and hence passion and discipline around operational excellence is essential.
\n
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"Dallas, TX","team":"Sales","allLocations":["Dallas, TX"]},"createdAt":1727728614621,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nCanary Technologies is looking for a rockstar Account Executive to join our team. This is the perfect role for someone with passion, hustle, and desire to help us scale the Canary solutions. As an AE at Canary, you will be primarily responsible for driving revenue from selling Canary’s SaaS solutions. We are growing and count some of the largest hotel companies as customers, so there is a lot of greenfield to go after! There is a lot of money to be made in sales at Canary for the right, motivated AE.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nCanary Technologies is looking for a rockstar Account Executive to join our team. This is the perfect role for someone with passion, hustle, and desire to help us scale the Canary solutions. As an AE at Canary, you will be primarily responsible for driving revenue from selling Canary’s SaaS solutions. We are growing and count some of the largest hotel companies as customers, so there is a lot of greenfield to go after! There is a lot of money to be made in sales at Canary for the right, motivated AE.
","id":"42910f87-8305-42fa-bf28-084e86c34143","lists":[{"text":"Responsibilities","content":"\nDeliver against a revenue quota\nPartner with sales development and customer renewals and success to ensure a seamless sales and customer experience\nResearch and reach out to target accounts through a variety of channels--email, phone, social media, direct mail, in person meetings, etc\nWork with an SDR to qualify and set up inbound meetings\nHelp develop an outbound sales process that enables us to scale\nLeverage Salesforce for lead and pipeline management, and sales forecasting\n"},{"text":"Qualifications","content":"\n2+ years of experience in a closing role\nPrior experience as an SDR preferred\nPrior experience selling software\nExperience using Salesforce and other tools like Salesloft and Outreach\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $70,000-$80,000. In addition to base salary, this position is eligible for uncapped monthly commission, bringing the total On-Target Earning (OTE) range to $120,000-$140,000.
\n
\n
Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nCanary Technologies is looking for a rockstar Account Executive to join our team. This is the perfect role for someone with passion, hustle, and desire to help us scale the Canary solutions. As an AE at Canary, you will be primarily responsible for driving revenue from selling Canary’s SaaS solutions. We are growing and count some of the largest hotel companies as customers, so there is a lot of greenfield to go after! There is a lot of money to be made in sales at Canary for the right, motivated AE.
","descriptionBodyPlain":"About the Role\nCanary Technologies is looking for a rockstar Account Executive to join our team. This is the perfect role for someone with passion, hustle, and desire to help us scale the Canary solutions. As an AE at Canary, you will be primarily responsible for driving revenue from selling Canary’s SaaS solutions. We are growing and count some of the largest hotel companies as customers, so there is a lot of greenfield to go after! There is a lot of money to be made in sales at Canary for the right, motivated AE.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/42910f87-8305-42fa-bf28-084e86c34143","applyUrl":"https://jobs.lever.co/canarytechnologies/42910f87-8305-42fa-bf28-084e86c34143/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
\n
","categories":{"commitment":"Full Time","location":"New York, NY","team":"Sales","allLocations":["New York, NY"]},"createdAt":1761678743610,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nCanary Technologies is looking for a rockstar Account Executive to join our team. This is the perfect role for someone with passion, hustle, and desire to help us scale the Canary solutions. As an AE at Canary, you will be primarily responsible for driving revenue from selling Canary’s SaaS solutions. We are growing and count some of the largest hotel companies as customers, so there is a lot of greenfield to go after! There is a lot of money to be made in sales at Canary for the right, motivated AE.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nCanary Technologies is looking for a rockstar Account Executive to join our team. This is the perfect role for someone with passion, hustle, and desire to help us scale the Canary solutions. As an AE at Canary, you will be primarily responsible for driving revenue from selling Canary’s SaaS solutions. We are growing and count some of the largest hotel companies as customers, so there is a lot of greenfield to go after! There is a lot of money to be made in sales at Canary for the right, motivated AE.
","id":"dbd1f53b-e1be-4a36-96ac-05f280b16976","lists":[{"text":"Responsibilities","content":"\nDeliver against a revenue quota\nPartner with sales development and customer renewals and success to ensure a seamless sales and customer experience\nResearch and reach out to target accounts through a variety of channels--email, phone, social media, direct mail, in person meetings, etc\nWork with an SDR to qualify and set up inbound meetings\nHelp develop an outbound sales process that enables us to scale\nLeverage Salesforce for lead and pipeline management, and sales forecasting\n"},{"text":"Qualifications","content":"\n2+ years of experience in a closing role\nPrior experience as an SDR preferred\nPrior experience selling software\nExperience using Salesforce and other tools like Salesloft and Outreach\n"},{"text":"Compensation","content":"\n
The base salary range for this role is $75,000-$85,000. In addition to base salary, this position is eligible for uncapped monthly commission, bringing the total On-Target Earning (OTE) range to $125,000-$145,000.
\n
\n
Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.
\n
About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nCanary Technologies is looking for a rockstar Account Executive to join our team. This is the perfect role for someone with passion, hustle, and desire to help us scale the Canary solutions. As an AE at Canary, you will be primarily responsible for driving revenue from selling Canary’s SaaS solutions. We are growing and count some of the largest hotel companies as customers, so there is a lot of greenfield to go after! There is a lot of money to be made in sales at Canary for the right, motivated AE.
","descriptionBodyPlain":"About the Role\nCanary Technologies is looking for a rockstar Account Executive to join our team. This is the perfect role for someone with passion, hustle, and desire to help us scale the Canary solutions. As an AE at Canary, you will be primarily responsible for driving revenue from selling Canary’s SaaS solutions. We are growing and count some of the largest hotel companies as customers, so there is a lot of greenfield to go after! There is a lot of money to be made in sales at Canary for the right, motivated AE.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/dbd1f53b-e1be-4a36-96ac-05f280b16976","applyUrl":"https://jobs.lever.co/canarytechnologies/dbd1f53b-e1be-4a36-96ac-05f280b16976/apply"},{"additionalPlain":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:\n \nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.\n \nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.\n \nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.\n \nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!\n \nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.\n \nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.\n \n","additional":"We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
\n
\nCanary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
\n
\nSelf Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
\n
\nProfessional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
\n
\nTravel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
\n
\nPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
\n
\nCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
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","categories":{"commitment":"Full Time","location":"Barcelona","team":"Sales","allLocations":["Barcelona","Germany"]},"createdAt":1773952402879,"descriptionPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n\n\nAbout the Role\nAs the Territory Director for the DACH region at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region. You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products in the DACH market. This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.\n","description":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
About the Role
\nAs the Territory Director for the DACH region at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region. You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products in the DACH market. This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.
","id":"43ee0678-c8e1-4738-b559-059aa9e47bb7","lists":[{"text":"Responsibilities","content":"\n\n
Revenue Growth: Deliver against an overall revenue quota and establish sustainable revenue streams\nMarket Development: Build and execute go-to-market strategies, leveraging direct engagements, channel partnerships, and customer renewals to drive business growth\nStrategic Planning: Develop a clear regional growth strategy, focusing on market penetration, customer acquisition, and long-term scalability\nThought Leadership: Represent Canary Technologies as a trusted industry expert at conferences, events, and networking opportunities to elevate the brand and drive regional awareness\nCross-Functional Collaboration: Partner with global teams across Marketing, Product, and Customer Success to align regional goals with company objectives and ensure seamless execution\nTeam Building: Recruit, mentor, and develop a high-performing team to support regional growth. Foster a culture of ownership, collaboration, and excellence\nProspecting & Outreach: Identify and engage target accounts through diverse channels, including email, phone, social media, direct mail, and in-person meetings\nSales Process Creation: Develop and refine an outbound sales process that can scale across the region\nPipeline Management: Leverage Salesforce and other tools for lead management, sales forecasting, and performance reporting\n\n"},{"text":"Qualifications","content":"\n\n
Language Requirements: German and English\nEnd-to-end sales management\n8+ years in a closing sales role, with proven success in hitting or exceeding targets\nPrior experience selling hospitality software or solutions in the B2B SaaS space\nA track record of launching new markets or building business operations from the ground up\nStrong leadership skills with the ability to build and guide teams effectively\nHighly motivated and comfortable working autonomously in a fast-paced, remote environment\nDeep understanding of the local business culture with strong communication and relationship-building skills\n\n"}],"text":"Territory Director - DACH (German Speaking)","country":"ES","workplaceType":"remote","opening":"About Us
\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. \n
\nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
\n
\nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
\n
\nJoin us in shaping the future of hospitality!
\n
","openingPlain":"About Us\nCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.\n \nCanary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. \n \nCanary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. \n \nJoin us in shaping the future of hospitality!\n \n","descriptionBody":"About the Role
\nAs the Territory Director for the DACH region at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region. You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products in the DACH market. This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.
","descriptionBodyPlain":"About the Role\nAs the Territory Director for the DACH region at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region. You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products in the DACH market. This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.\n","hostedUrl":"https://jobs.lever.co/canarytechnologies/43ee0678-c8e1-4738-b559-059aa9e47bb7","applyUrl":"https://jobs.lever.co/canarytechnologies/43ee0678-c8e1-4738-b559-059aa9e47bb7/apply"}]