[{"additionalPlain":"OUR APPROACH TO WORK LOCATION\nAt Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.\nThat’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:\nSanta Barbara, CA (Our HQ)\nSeattle, WA\nKansas City, KS/MO\nUnless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.\nFocusing on offices and hiring in a few locations,  rather than spreading thin across many cities,  lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.\nWORKING AT ARTERA \nCompany benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! \nCareer development - Manager development resources, employee development funds\nGenerous time off - Company holidays, Winter & Summer break, and flexible time off\nEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. \n \nEQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT\nArtera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.\n \nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\n \nArtera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.\n \nDATA PRIVACY\nArtera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.\n \nSECURITY REQUIREMENTS\nAll employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.\n","additional":"<h2><strong style=\"font-size: 18px;\">OUR APPROACH TO WORK LOCATION</strong></h2>\n<div>\n<p>At Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.</p>\n<p>That’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:</p>\n<ul>\n<li>Santa Barbara, CA (Our HQ)</li>\n<li>Seattle, WA</li>\n<li>Kansas City, KS/MO</li>\n</ul>\n<p>Unless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.</p>\n<p>Focusing on offices and hiring in a few locations,&nbsp; rather than spreading thin across many cities,&nbsp; lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.</p>\n</div>\n<h2><strong style=\"font-size: 18px;\">WORKING AT ARTERA&nbsp;</strong></h2>\n<div><strong style=\"font-size: 16px;\">Company benefits</strong><span style=\"font-size: 16px;\">&nbsp;- Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term &amp; long-term disability, company equity, voluntary benefits, 401(k) and more!&nbsp;</span></div>\n<div><strong style=\"font-size: 16px;\">Career development</strong><span style=\"font-size: 16px;\"> - Manager development resources, employee development funds</span></div>\n<div><strong style=\"font-size: 16px;\">Generous time off</strong><span style=\"font-size: 16px;\">&nbsp;- Company holidays, Winter &amp; Summer break, and flexible time off</span></div>\n<div><strong style=\"font-size: 16px;\">Employee Resource Groups (ERGs)</strong><span style=\"font-size: 16px;\">&nbsp;- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.&nbsp;</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">DATA PRIVACY</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our&nbsp;</span><a href=\"https://artera.io/privacy-policy/\" style=\"font-size: 16px;\" class=\"postings-link\">Privacy Policy</a><span style=\"font-size: 16px;\">.</span></div>\n<div>&nbsp;</div>\n<h2><span style=\"font-size: 18px;\"><strong>SECURITY REQUIREMENTS</strong></span></h2>\n<div><span style=\"font-size: 16px;\">All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.</span></div>","categories":{"commitment":"Full Time","department":"Engineering","location":"Seattle, Washington","team":"Engineering Leadership","allLocations":["Seattle, Washington","Santa Barbara, California","Kansas City, Missouri"]},"createdAt":1780693511161,"descriptionPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n\n\nABOUT THE OPPORTUNITY\nAt Artera we strive to create amazing experiences for healthcare patients and the providers who serve them.  We are seeking a Head of Segment (Director) who will have singular accountability for meeting the unique needs of each of the clinic or health system customers in their scope of ownership.  Working with a team of AI-first builders, the Head of Segment learns about the needs of their customers, and helps organize and guide their team in building to those needs. The role requires customer focus, and ability to invent groundbreaking solutions that leverage the power of Large Language Models (LLMs), and the operational discipline to continuously improve and re-invent on behalf of our customers.\nYou'll apply deep people-management expertise to guide planning, execution, and growth across the squad, and take a generous approach to mentorship — formally developing teammates, identifying stretch opportunities, and helping other leaders succeed.\nAt this level, you'll also own operational plans with short- to mid-term impact on results, play a meaningful role with your peers in cross-squad decisions, and maintain a hands-on building practice while owning the full customer lifecycle.\n","description":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div><div><br></div><div>\n<p><strong>ABOUT THE OPPORTUNITY</strong></p>\n<p>At Artera we strive to create amazing experiences for healthcare patients and the providers who serve them. &nbsp;We are seeking a Head of Segment (Director) who will have singular accountability for meeting the unique needs of each of the clinic or health system customers in their scope of ownership. &nbsp;Working with a team of AI-first builders, the Head of Segment learns about the needs of their customers, and helps organize and guide their team in building to those needs. The role requires customer focus, and ability to invent groundbreaking solutions that leverage the power of Large Language Models (LLMs), and the operational discipline to continuously improve and re-invent on behalf of our customers.</p>\n<p>You'll apply deep people-management expertise to guide planning, execution, and growth across the squad, and take a generous approach to mentorship — formally developing teammates, identifying stretch opportunities, and helping other leaders succeed.</p>\n<p>At this level, you'll also own operational plans with short- to mid-term impact on results, play a meaningful role with your peers in cross-squad decisions, and maintain a hands-on building practice while owning the full customer lifecycle.</p>\n</div>","id":"207f7f1f-8c76-4c09-b82d-357af890bc3d","lists":[{"text":"Key Responsibilities ","content":"\n<li>Deliver on segment operational and business outcomes with consistency; hold customer and technical quality steady even through change.</li>\n<li>Continuously develop the squad: formal mentorship, targeted coaching, and named development plans for each builder.</li>\n<li>Own the squad's customer portfolio at a level where you can speak confidently about every named customer's state, risks, and growth path.</li>\n<li>Monitor the performance of solutions for customers, iteratively improving over benchmark performance and rapidly responding to emerging issues</li>\n<li>Lead squad contributions to cross-squad efforts: Primitives adoption, Knowledge and Tools integrations, Harmony migration, shared security and compliance work.</li>\n<li>Partner with the CSM on commercial outcomes: net retention, expansion, and healthy renewals where applicable.</li>\n<li>Keep a visible, regular hands-on building practice; use it to maintain technical credibility and to recognize quality in others' work.</li>\n<li>Represent the squad in executive reviews; bring clean, data-informed narratives on what is working and what is not.</li>\n<li>Run thoughtful performance management, including early, candid conversations when performance is off-track.</li>\n<li>Contribute to Artera's leadership bench: grow the next Heads of Segment from your Senior and Staff AI Builders.</li>\n"},{"text":"Basic Qualification","content":"\n<li>Demonstrated AI-native fluency at the level that can set and hold the bar for an entire squad, maintained through active hands-on work (hard requirement).</li>\n<li>Typically 8 - 12 years of total experience with multiple years of direct people management, or equivalent demonstrated experience.</li>\n<li>Proven track record of running a team that delivered measurable customer and business outcomes.</li>\n<li>Strong hiring record, including demonstrated ability to attract and retain senior individual contributors.</li>\n<li>Strong judgment in performance management: has moved low performers off the team and developed high performers into bigger roles.</li>\n<li>Clear, persuasive written and verbal communication at executive and customer level.</li>\n<li>Evidence of cross-functional partnership: engineering, product, customer success, security, and people functions.</li>\n"},{"text":"Preferred Qualifications","content":"\n<li>Prior squad, pod, or team-of-teams leadership in a healthcare, agentic platform, or high-growth SaaS environment.</li>\n<li>Deep domain expertise in an Artera customer segment or platform area.</li>\n<li>Experience leading a squad through a significant migration (platform, EHR, ownership model).</li>\n<li>Experience with a US + Hungary or similar distributed team model.</li>\n<li>Prior experience partnering with security, compliance, or privacy functions in a regulated environment.</li>\n"}],"salaryRange":{"min":200000,"max":300000,"currency":"USD","interval":"per-year-salary"},"text":"Head of Segment","country":"US","workplaceType":"hybrid","opening":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers&rsquo; needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare&rsquo;s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of &ldquo;America&rsquo;s Best Startup Employers,&rdquo; Newsweek as one of the &ldquo;World&rsquo;s Best Digital Health Companies,&rdquo; and named one of the top &ldquo;44 Startups to Bet your Career on in 2024&rdquo; by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div>","openingPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n","descriptionBody":"<div>\n<p><strong>ABOUT THE OPPORTUNITY</strong></p>\n<p>At Artera we strive to create amazing experiences for healthcare patients and the providers who serve them. &nbsp;We are seeking a Head of Segment (Director) who will have singular accountability for meeting the unique needs of each of the clinic or health system customers in their scope of ownership. &nbsp;Working with a team of AI-first builders, the Head of Segment learns about the needs of their customers, and helps organize and guide their team in building to those needs. The role requires customer focus, and ability to invent groundbreaking solutions that leverage the power of Large Language Models (LLMs), and the operational discipline to continuously improve and re-invent on behalf of our customers.</p>\n<p>You'll apply deep people-management expertise to guide planning, execution, and growth across the squad, and take a generous approach to mentorship &mdash; formally developing teammates, identifying stretch opportunities, and helping other leaders succeed.</p>\n<p>At this level, you'll also own operational plans with short- to mid-term impact on results, play a meaningful role with your peers in cross-squad decisions, and maintain a hands-on building practice while owning the full customer lifecycle.</p>\n</div>","descriptionBodyPlain":"ABOUT THE OPPORTUNITY\nAt Artera we strive to create amazing experiences for healthcare patients and the providers who serve them.  We are seeking a Head of Segment (Director) who will have singular accountability for meeting the unique needs of each of the clinic or health system customers in their scope of ownership.  Working with a team of AI-first builders, the Head of Segment learns about the needs of their customers, and helps organize and guide their team in building to those needs. The role requires customer focus, and ability to invent groundbreaking solutions that leverage the power of Large Language Models (LLMs), and the operational discipline to continuously improve and re-invent on behalf of our customers.\nYou'll apply deep people-management expertise to guide planning, execution, and growth across the squad, and take a generous approach to mentorship — formally developing teammates, identifying stretch opportunities, and helping other leaders succeed.\nAt this level, you'll also own operational plans with short- to mid-term impact on results, play a meaningful role with your peers in cross-squad decisions, and maintain a hands-on building practice while owning the full customer lifecycle.\n","hostedUrl":"https://jobs.lever.co/artera-2/207f7f1f-8c76-4c09-b82d-357af890bc3d","applyUrl":"https://jobs.lever.co/artera-2/207f7f1f-8c76-4c09-b82d-357af890bc3d/apply"},{"additionalPlain":"OUR APPROACH TO WORK LOCATION\nAt Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.\nThat’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:\nSanta Barbara, CA (Our HQ)\nSeattle, WA\nKansas City, KS/MO\nUnless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.\nFocusing on offices and hiring in a few locations,  rather than spreading thin across many cities,  lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.\nWORKING AT ARTERA \nCompany benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! \nCareer development - Manager development resources, employee development funds\nGenerous time off - Company holidays, Winter & Summer break, and flexible time off\nEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. \n \nEQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT\nArtera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.\n \nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\n \nArtera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.\n \nDATA PRIVACY\nArtera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.\n \nSECURITY REQUIREMENTS\nAll employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.\n","additional":"<h2><strong style=\"font-size: 18px;\">OUR APPROACH TO WORK LOCATION</strong></h2>\n<div>\n<p>At Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.</p>\n<p>That’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:</p>\n<ul>\n<li>Santa Barbara, CA (Our HQ)</li>\n<li>Seattle, WA</li>\n<li>Kansas City, KS/MO</li>\n</ul>\n<p>Unless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.</p>\n<p>Focusing on offices and hiring in a few locations,&nbsp; rather than spreading thin across many cities,&nbsp; lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.</p>\n</div>\n<h2><strong style=\"font-size: 18px;\">WORKING AT ARTERA&nbsp;</strong></h2>\n<div><strong style=\"font-size: 16px;\">Company benefits</strong><span style=\"font-size: 16px;\">&nbsp;- Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term &amp; long-term disability, company equity, voluntary benefits, 401(k) and more!&nbsp;</span></div>\n<div><strong style=\"font-size: 16px;\">Career development</strong><span style=\"font-size: 16px;\"> - Manager development resources, employee development funds</span></div>\n<div><strong style=\"font-size: 16px;\">Generous time off</strong><span style=\"font-size: 16px;\">&nbsp;- Company holidays, Winter &amp; Summer break, and flexible time off</span></div>\n<div><strong style=\"font-size: 16px;\">Employee Resource Groups (ERGs)</strong><span style=\"font-size: 16px;\">&nbsp;- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.&nbsp;</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">DATA PRIVACY</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our&nbsp;</span><a href=\"https://artera.io/privacy-policy/\" style=\"font-size: 16px;\" class=\"postings-link\">Privacy Policy</a><span style=\"font-size: 16px;\">.</span></div>\n<div>&nbsp;</div>\n<h2><span style=\"font-size: 18px;\"><strong>SECURITY REQUIREMENTS</strong></span></h2>\n<div><span style=\"font-size: 16px;\">All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.</span></div>","categories":{"commitment":"Full Time","department":"Operations","location":"Santa Barbara, California","team":"Finance","allLocations":["Santa Barbara, California","Seattle, Washington","Kansas City, Missouri"]},"createdAt":1780006641778,"descriptionPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n\n\nABOUT THE OPPORTUNITY\n \nArtera is seeking an experienced Revenue Accounting Manager to own end-to-end revenue recognition across our SaaS subscriptions, usage-based billing, and professional services — and to be the subject matter expert on ASC 606 as we scale.\n \nThis is also a frontier finance role. You'll partner with our AI Builder teams to put agentic AI to work inside the revenue function itself,  automating invoicing, reconciliations, and rev-rec workflows that traditionally lived in spreadsheets. We're not looking for someone to \"use AI on the side\"; we're looking for someone who wants to redesign how revenue accounting is done.\n","description":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div><div><br></div><div><strong>ABOUT THE OPPORTUNITY</strong></div>\n<div>&nbsp;</div>\n<div>Artera is seeking an experienced <strong>Revenue Accounting Manager</strong> to own end-to-end revenue recognition across our SaaS subscriptions, usage-based billing, and professional services — and to be the subject matter expert on ASC 606 as we scale.</div>\n<div>&nbsp;</div>\n<div>This is also a frontier finance role. You'll partner with our AI Builder teams to put agentic AI to work inside the revenue function itself, &nbsp;automating invoicing, reconciliations, and rev-rec workflows that traditionally lived in spreadsheets. We're not looking for someone to \"use AI on the side\"; we're looking for someone who wants to redesign how revenue accounting is done.</div>","id":"7426daab-2c91-4d2e-884a-baa185d8fa0f","lists":[{"text":"Responsibilities","content":"\n<li><strong>Revenue Recognition Ownership</strong>: Own the revenue recognition schedule across SaaS subscriptions, usage-based fees, and professional services, ensuring full ASC 606 compliance.</li>\n<li><strong>Contract Analysis</strong>: Review customer contracts to determine treatment for multiple performance obligations, variable consideration, contract modifications, and renewals across complex arrangements (multi-product deals, pilots, expansions).</li>\n<li><strong>Agentic AI in Finance</strong>: Design and implement agentic AI solutions (e.g., Claude Code) to automate invoicing, reconciliations, and revenue recognition workflows — improving accuracy, scalability, and close speed.</li>\n<li><strong>Billing &amp; Deferred Revenue</strong>: Oversee NetSuite invoicing for recurring and usage-based billing; maintain and reconcile deferred revenue schedules and contract liabilities for multi-year agreements.</li>\n<li><strong>Close &amp; Reporting</strong>: Execute month-end close for revenue accounts, prepare reconciliations and journal entries, and deliver trend, cohort, and variance commentary for executive and board reporting.</li>\n<li><strong>Cross-Functional Partnership</strong>: Serve as the technical accounting point of contact for Sales, Customer Success, RevOps, and FP&amp;A; partner on SaaS metrics (ARR, MRR, NDR, bookings-to-revenue).</li>\n<li><strong>Policy &amp; Controls</strong>: Develop ASC 606 policies and SOX-compliant documentation for revenue, billing, and order-to-cash; serve as primary liaison to external auditors on revenue matters.</li>\n<li><strong>Systems &amp; Automation:</strong> Collaborate with IT, RevOps, and Engineering on NetSuite enhancements, billing system integrations, and revenue recognition automation as Artera scales.</li>\n"},{"text":"Requirements","content":"\n<li><strong>Education</strong>: Bachelor's degree in Accounting, Finance, or related field</li>\n<li><strong>Accounting Tenure</strong>: 4–7 years of progressive accounting experience with substantial focus on revenue recognition in a SaaS, software, or technology environment.</li>\n<li><strong>ASC 606 Expertise</strong>: Deep working knowledge of ASC 606 as applied to SaaS and subscription models, including multi-element contracts, variable consideration, modifications, and renewals.</li>\n<li><strong>GAAP &amp; Reporting</strong>: Strong knowledge of GAAP and financial reporting requirements.</li>\n<li><strong>Agentic AI Fluency</strong>: Demonstrable ability to leverage agentic AI tools (such as Claude Code) to automate accounting and revenue workflows — specifically invoicing and revenue recognition.</li>\n<li><strong>Systems Depth</strong>: Hands-on experience with NetSuite (or comparable cloud ERP) and Salesforce, including revenue management workflows.</li>\n<li><strong>Industry Background</strong>: Prior experience in high-growth SaaS, healthcare technology, or B2B software.</li>\n<li><strong>Analytical Toolkit</strong>: Advanced Excel and Google Sheets (formulas, pivot tables, lookups, data analysis).</li>\n"},{"text":"Bonus","content":"\n<li><strong>CPA + Big 4</strong>: Active CPA in good standing, with Big 4 or national public accounting experience covering SaaS, software, or healthcare tech clients.</li>\n<li><strong>Healthcare Tech Exposure</strong>: Digital health background with HIPAA familiarity and understanding of EMR/EHR integration and healthcare buyer dynamics.</li>\n<li><strong>Public + Private Mix</strong>: Combination of public and private accounting experience — technical rigor paired with operational pragmatism.</li>\n<li><strong>Rev-Rec Tooling</strong>: Experience with RevPro, Zuora Revenue, Certinia, or similar revenue recognition platforms.</li>\n<li><strong>Scale Stage Experience</strong>: Supported a company through rapid growth, venture financing, or IPO/public-company readiness; familiarity with SaaS unit economics (ARR, NDR, CAC payback, LTV) and quote-to-cash.</li>\n"}],"salaryRange":{"min":109000,"max":143000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div>The compensation for this role will be based on level of experience and the geographic tier in which you are located. This position also comes with equity and a variety of benefits.</div>","salaryDescriptionPlain":"The compensation for this role will be based on level of experience and the geographic tier in which you are located. This position also comes with equity and a variety of benefits.\n","text":"Revenue Accounting Manager","country":"US","workplaceType":"hybrid","opening":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers&rsquo; needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare&rsquo;s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of &ldquo;America&rsquo;s Best Startup Employers,&rdquo; Newsweek as one of the &ldquo;World&rsquo;s Best Digital Health Companies,&rdquo; and named one of the top &ldquo;44 Startups to Bet your Career on in 2024&rdquo; by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div>","openingPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n","descriptionBody":"<div><strong>ABOUT THE OPPORTUNITY</strong></div>\n<div>&nbsp;</div>\n<div>Artera is seeking an experienced <strong>Revenue Accounting Manager</strong> to own end-to-end revenue recognition across our SaaS subscriptions, usage-based billing, and professional services &mdash; and to be the subject matter expert on ASC 606 as we scale.</div>\n<div>&nbsp;</div>\n<div>This is also a frontier finance role. You'll partner with our AI Builder teams to put agentic AI to work inside the revenue function itself, &nbsp;automating invoicing, reconciliations, and rev-rec workflows that traditionally lived in spreadsheets. We're not looking for someone to \"use AI on the side\"; we're looking for someone who wants to redesign how revenue accounting is done.</div>","descriptionBodyPlain":"ABOUT THE OPPORTUNITY\n \nArtera is seeking an experienced Revenue Accounting Manager to own end-to-end revenue recognition across our SaaS subscriptions, usage-based billing, and professional services — and to be the subject matter expert on ASC 606 as we scale.\n \nThis is also a frontier finance role. You'll partner with our AI Builder teams to put agentic AI to work inside the revenue function itself,  automating invoicing, reconciliations, and rev-rec workflows that traditionally lived in spreadsheets. We're not looking for someone to \"use AI on the side\"; we're looking for someone who wants to redesign how revenue accounting is done.\n","hostedUrl":"https://jobs.lever.co/artera-2/7426daab-2c91-4d2e-884a-baa185d8fa0f","applyUrl":"https://jobs.lever.co/artera-2/7426daab-2c91-4d2e-884a-baa185d8fa0f/apply"},{"additionalPlain":"Please only apply if you are able and willing to work out of our Santa Barbara HQ 5 days per week.\n \nWe want this to be a fast, transparent, and mutually beneficial process. Here are the steps you can expect from our interview process...\n \n1. Introductory Call with Talent Acquisition (20-30 min): A quick chat to learn about your background, understand your career aspirations, and share detailed insight into the SDR role, team structure, and our high-performance culture.\n \n2. Writing Assignment (Self-Paced, 1 hour): A short, practical exercise designed to assess your written communication and strategic research skills—both are critical components of high-level outbound sales. We do not expect you to spend more than an hour on this.\n \n3. On-site Interview with Mock Call (1 hour): The final stage, where you’ll meet the hiring manager and members of the sales team in our Santa Barbara office. This interview will be a deeper conversation focused on your motivation, sales mindset, and demonstrating your potential for rapid growth within the SDR function. You'll be asked to execute a short mock cold call to demonstrate your communication skills and coachability under pressure.\n\n\nLOCATION\nArtera HQ is in Santa Barbara, CA and for this role, we require 5 days per week in the office.\n \nWORKING AT ARTERA \nCompany benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! \nCareer development - Manager development cohorts, employee development funds\nGenerous time off - Company holidays, Winter & Summer break, and paid vacation time off\nEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. \n \nEQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT\nArtera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.\n \nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\n \nArtera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.\n \nDATA PRIVACY\nArtera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.\n \nSECURITY REQUIREMENTS\nAll employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.\n","additional":"<div>Please only apply if you are able and willing to work out of our Santa Barbara HQ 5 days per week.</div>\n<div>&nbsp;</div>\n<div>We want this to be a fast, transparent, and mutually beneficial process. Here are the steps you can expect from our interview process...</div>\n<div>&nbsp;</div>\n<div><strong>1. Introductory Call with Talent Acquisition (20-30 min)</strong>: A quick chat to learn about your background, understand your career aspirations, and share detailed insight into the SDR role, team structure, and our high-performance culture.</div>\n<div>&nbsp;</div>\n<div><strong>2. Writing Assignment (Self-Paced, 1 hour)</strong>: A short, practical exercise designed to assess your written communication and strategic research skills—both are critical components of high-level outbound sales. We do not expect you to spend more than an hour on this.</div>\n<div>&nbsp;</div>\n<div><strong>3. On-site Interview with Mock Call (1 hour)</strong>: The final stage, where you’ll meet the hiring manager and members of the sales team in our Santa Barbara office. This interview will be a deeper conversation focused on your motivation, sales mindset, and demonstrating your potential for rapid growth within the SDR function. You'll be asked to execute a short mock cold call to demonstrate your communication skills and coachability under pressure.</div><div><br></div><h2><strong><span style=\"font-size: 18px;\">LOCATION</span></strong></h2>\n<div><span style=\"font-size: 16px;\">Artera HQ is in Santa Barbara, CA and for this role, we require 5 days per week in the office.</span></div>\n<div>&nbsp;</div>\n<h2><strong><span style=\"font-size: 18px;\">WORKING AT ARTERA</span><span style=\"font-size: 16px;\">&nbsp;</span></strong></h2>\n<div><strong><span style=\"font-size: 16px;\">Company benefits</span></strong><span style=\"font-size: 16px;\">&nbsp;- Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term &amp; long-term disability, company equity, voluntary benefits, 401(k) and more!&nbsp;</span></div>\n<div><strong><span style=\"font-size: 16px;\">Career development</span></strong><span style=\"font-size: 16px;\">&nbsp;- Manager development cohorts, employee development funds</span></div>\n<div><strong><span style=\"font-size: 16px;\">Generous time off</span></strong><span style=\"font-size: 16px;\">&nbsp;- Company holidays, Winter &amp; Summer break, and paid vacation time off</span></div>\n<div><strong><span style=\"font-size: 16px;\">Employee Resource Groups (ERGs)</span></strong><span style=\"font-size: 16px;\">&nbsp;- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.&nbsp;</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.</span></div>\n<div>&nbsp;</div>\n<h2><strong><span style=\"font-size: 18px;\">DATA PRIVACY</span></strong></h2>\n<div><span style=\"font-size: 16px;\">Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our&nbsp;</span><a href=\"https://artera.io/privacy-policy/\" class=\"postings-link\"><span style=\"font-size: 16px;\">Privacy Policy</span></a><span style=\"font-size: 16px;\">.</span></div>\n<div>&nbsp;</div>\n<h2><strong><span style=\"font-size: 18px;\">SECURITY REQUIREMENTS</span></strong></h2>\n<div><span style=\"font-size: 16px;\">All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.</span></div>","categories":{"commitment":"Full Time","department":"Sales","location":"Santa Barbara, California","team":"Sales Development","allLocations":["Santa Barbara, California"]},"createdAt":1761344749651,"descriptionPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\n \nOur award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. \n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n\n\nABOUT THE OPPORTUNITY\n \nArtera is seeking a high-potential, hungry, and coachable Sales Development Representative (SDR) to be the future engine of our growth. This isn't just a job; it's a dedicated fast track designed to equip you with the fundamental skills needed to break into a high-earning, long-term sales career in the booming healthcare technology space.\n \nYou'll be on the front lines, acting as a strategic consultant, not just a cold caller, using advanced sales tools and techniques to connect with executives at top healthcare organizations. If you have the drive, we provide the mentorship, training, and promotion path to an Account Executive role.\n \nThis is a full-time, in-office role (Monday-Friday) based in our high-energy downtown Santa Barbara, CA headquarters. Join a team where you'll build your network, gain foundational business acumen, and enjoy the perks of living and working on the California coast.\n","description":"<h2><strong><span style=\"font-size: 18px;\">ABOUT ARTERA</span></strong></h2>\n<div><strong><span style=\"font-size: 16px;\">Our Mission: </span></strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!</span></p>\n</div>\n<div>&nbsp;</div>\n<div><strong><span style=\"font-size: 16px;\">Our award-winning culture: </span></strong><span style=\"font-size: 16px;\">Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: </span><strong><span style=\"font-size: 16px;\">Inc. 5000 Fastest Growing Private Companies</span></strong><span style=\"font-size: 16px;\"> (2020, 2021, 2022, 2023, 2024); </span><strong><span style=\"font-size: 16px;\">Deloitte Technology Fast 500</span></strong><span style=\"font-size: 16px;\"> (2021, 2022, 2023, 2024, 2025); </span><strong><span style=\"font-size: 16px;\">Built In Best Companies to Work For</span></strong><span style=\"font-size: 16px;\"> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. </span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div><div><br></div><div><span style=\"font-size: 18.6667px;\">ABOUT THE OPPORTUNITY</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is seeking a </span><strong style=\"font-size: 16px;\">high-potential, hungry, and coachable Sales Development Representative (SDR)</strong><span style=\"font-size: 16px;\"> to be the future engine of our growth. This isn't just a job; it's a dedicated fast track designed to equip you with the fundamental skills needed to break into a high-earning, long-term sales career in the booming healthcare technology space.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You'll be on the front lines, </span><strong style=\"font-size: 16px;\">acting as a strategic consultant</strong><span style=\"font-size: 16px;\">, not just a cold caller, using advanced sales tools and techniques to connect with executives at top healthcare organizations. If you have the drive, we provide the mentorship, training, and promotion path to an Account Executive role.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">This is a full-time, in-office role (Monday-Friday) based in our high-energy downtown Santa Barbara, CA headquarters.</strong><span style=\"font-size: 16px;\"> Join a team where you'll build your network, gain foundational business acumen, and enjoy the perks of living and working on the California coast.</span></div>","id":"2b029dd1-1300-4e19-a7b4-37bae84fef4c","lists":[{"text":"Responsibilities","content":"\n<li>This role is about strategy, persistence, and honing the communication skills that separate top earners from the rest. You will...</li>\n<li><strong>Own the Outreach Engine</strong>: Design and execute strategic, multi-channel outbound campaigns (phone, email, LinkedIn, video) to initiate conversations with key decision-makers (C-Suite, VPs) at major healthcare systems.</li>\n<li><strong>Become a Qualification Expert</strong>: Rapidly research, identify, and deeply qualify new business opportunities to ensure high-quality pipeline development for our Account Executive team.</li>\n<li><strong>Conduct Pre-Call Intelligence</strong>: Move beyond generic calls by performing in-depth research on prospects and accounts to tailor your messaging and prove you’ve done your homework.</li>\n<li><strong>Drive Momentum &amp; Insight</strong>: Utilize Salesforce daily to meticulously track progress, manage follow-up cadences, and provide critical market feedback to the leadership team.</li>\n<li><strong>Collaborate and Iterate</strong>: Work shoulder-to-shoulder with Account Executives and Sales Leadership to constantly test new strategies, refine messaging, and participate in role-playing sessions that will sharpen your technique.</li>\n"},{"text":"Requirements","content":"\n<li>We are hiring for attitude, potential, and coachability. While a background in sales helps, a proven commitment to hustle and growth is what really matters.</li>\n<li><strong>Educational Foundation</strong>: Bachelor’s degree, or 1-2 years of relevant experience in a fast-paced, customer-facing, or goal-oriented role (e.g., retail management, university fundraising, competitive sports, military service).</li>\n<li><strong>Unstoppable Drive</strong>: Highly motivated and intrinsically driven with a strong desire to compete and achieve ambitious personal and professional goals.</li>\n<li><strong>Exceptional Communicator</strong>: Possesses strong verbal and written communication skills with the confidence to professionally engage senior executives.</li>\n<li><strong>Growth Mindset</strong>: Naturally curious, eager to learn cutting-edge sales methodologies, and receptive to direct coaching and feedback.</li>\n<li><strong>Team-Centric Attitude</strong>: Excited to be part of a high-energy, collaborative in-office environment where team success is celebrated.</li>\n"},{"text":"Bonus","content":"\n<li>Previous exposure to B2B technology sales or internships.</li>\n<li>Familiarity with CRMtools like <strong>Salesforce</strong> or outreach automation platforms.</li>\n<li>Experience in high-volume cold calling or professional phone-based outreach.</li>\n<li>Interest or background in the rapidly evolving <strong>Healthcare or HealthTech industry</strong>.</li>\n"}],"salaryRange":{"min":57000,"max":57000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div><span style=\"font-size: 11pt;\">The annual </span><strong style=\"font-size: 11pt;\">On-Target Earnings (OTE)</strong><span style=\"font-size: 11pt;\"> for an entry-level SDR is </span><strong style=\"font-size: 11pt;\">$85,000</strong><span style=\"font-size: 11pt;\">. This is made up of a </span><strong style=\"font-size: 11pt;\">$57,000 base salary</strong><span style=\"font-size: 11pt;\"> with a </span><strong style=\"font-size: 11pt;\">$28,000 uncapped bonus structure</strong><span style=\"font-size: 11pt;\">. Outperform and earn more! This position also will be eligible for </span><strong style=\"font-size: 11pt;\">equity</strong><span style=\"font-size: 11pt;\"> in the form of stock options.</span></div>","salaryDescriptionPlain":"The annual On-Target Earnings (OTE) for an entry-level SDR is $85,000. This is made up of a $57,000 base salary with a $28,000 uncapped bonus structure. Outperform and earn more! This position also will be eligible for equity in the form of stock options.\n","text":"Sales Development Representative (SDR)","country":"US","workplaceType":"onsite","opening":"<h2><strong><span style=\"font-size: 18px;\">ABOUT ARTERA</span></strong></h2>\n<div><strong><span style=\"font-size: 16px;\">Our Mission: </span></strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers&rsquo; needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare&rsquo;s history!</span></p>\n</div>\n<div>&nbsp;</div>\n<div><strong><span style=\"font-size: 16px;\">Our award-winning culture: </span></strong><span style=\"font-size: 16px;\">Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: </span><strong><span style=\"font-size: 16px;\">Inc. 5000 Fastest Growing Private Companies</span></strong><span style=\"font-size: 16px;\"> (2020, 2021, 2022, 2023, 2024); </span><strong><span style=\"font-size: 16px;\">Deloitte Technology Fast 500</span></strong><span style=\"font-size: 16px;\"> (2021, 2022, 2023, 2024, 2025); </span><strong><span style=\"font-size: 16px;\">Built In Best Companies to Work For</span></strong><span style=\"font-size: 16px;\"> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of &ldquo;America&rsquo;s Best Startup Employers,&rdquo; Newsweek as one of the &ldquo;World&rsquo;s Best Digital Health Companies,&rdquo; and named one of the top &ldquo;44 Startups to Bet your Career on in 2024&rdquo; by Business Insider. </span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div>","openingPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\n \nOur award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. \n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n","descriptionBody":"<div><span style=\"font-size: 18.6667px;\">ABOUT THE OPPORTUNITY</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is seeking a </span><strong style=\"font-size: 16px;\">high-potential, hungry, and coachable Sales Development Representative (SDR)</strong><span style=\"font-size: 16px;\"> to be the future engine of our growth. This isn't just a job; it's a dedicated fast track designed to equip you with the fundamental skills needed to break into a high-earning, long-term sales career in the booming healthcare technology space.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You'll be on the front lines, </span><strong style=\"font-size: 16px;\">acting as a strategic consultant</strong><span style=\"font-size: 16px;\">, not just a cold caller, using advanced sales tools and techniques to connect with executives at top healthcare organizations. If you have the drive, we provide the mentorship, training, and promotion path to an Account Executive role.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">This is a full-time, in-office role (Monday-Friday) based in our high-energy downtown Santa Barbara, CA headquarters.</strong><span style=\"font-size: 16px;\"> Join a team where you'll build your network, gain foundational business acumen, and enjoy the perks of living and working on the California coast.</span></div>","descriptionBodyPlain":"ABOUT THE OPPORTUNITY\n \nArtera is seeking a high-potential, hungry, and coachable Sales Development Representative (SDR) to be the future engine of our growth. This isn't just a job; it's a dedicated fast track designed to equip you with the fundamental skills needed to break into a high-earning, long-term sales career in the booming healthcare technology space.\n \nYou'll be on the front lines, acting as a strategic consultant, not just a cold caller, using advanced sales tools and techniques to connect with executives at top healthcare organizations. If you have the drive, we provide the mentorship, training, and promotion path to an Account Executive role.\n \nThis is a full-time, in-office role (Monday-Friday) based in our high-energy downtown Santa Barbara, CA headquarters. Join a team where you'll build your network, gain foundational business acumen, and enjoy the perks of living and working on the California coast.\n","hostedUrl":"https://jobs.lever.co/artera-2/2b029dd1-1300-4e19-a7b4-37bae84fef4c","applyUrl":"https://jobs.lever.co/artera-2/2b029dd1-1300-4e19-a7b4-37bae84fef4c/apply"},{"additionalPlain":"OUR APPROACH TO WORK LOCATION\nAt Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.\nThat’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:\nSanta Barbara, CA (Our HQ)\nSeattle, WA\nKansas City, KS/MO\nUnless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.\nFocusing on offices and hiring in a few locations,  rather than spreading thin across many cities,  lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.\nWORKING AT ARTERA \nCompany benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! \nCareer development - Manager development resources, employee development funds\nGenerous time off - Company holidays, Winter & Summer break, and flexible time off\nEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. \n \nEQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT\nArtera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.\n \nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\n \nArtera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.\n \nDATA PRIVACY\nArtera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.\n \nSECURITY REQUIREMENTS\nAll employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.\n","additional":"<h2><strong style=\"font-size: 18px;\">OUR APPROACH TO WORK LOCATION</strong></h2>\n<div>\n<p>At Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.</p>\n<p>That’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:</p>\n<ul>\n<li>Santa Barbara, CA (Our HQ)</li>\n<li>Seattle, WA</li>\n<li>Kansas City, KS/MO</li>\n</ul>\n<p>Unless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.</p>\n<p>Focusing on offices and hiring in a few locations,&nbsp; rather than spreading thin across many cities,&nbsp; lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.</p>\n</div>\n<h2><strong style=\"font-size: 18px;\">WORKING AT ARTERA&nbsp;</strong></h2>\n<div><strong style=\"font-size: 16px;\">Company benefits</strong><span style=\"font-size: 16px;\">&nbsp;- Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term &amp; long-term disability, company equity, voluntary benefits, 401(k) and more!&nbsp;</span></div>\n<div><strong style=\"font-size: 16px;\">Career development</strong><span style=\"font-size: 16px;\"> - Manager development resources, employee development funds</span></div>\n<div><strong style=\"font-size: 16px;\">Generous time off</strong><span style=\"font-size: 16px;\">&nbsp;- Company holidays, Winter &amp; Summer break, and flexible time off</span></div>\n<div><strong style=\"font-size: 16px;\">Employee Resource Groups (ERGs)</strong><span style=\"font-size: 16px;\">&nbsp;- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.&nbsp;</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">DATA PRIVACY</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our&nbsp;</span><a href=\"https://artera.io/privacy-policy/\" style=\"font-size: 16px;\" class=\"postings-link\">Privacy Policy</a><span style=\"font-size: 16px;\">.</span></div>\n<div>&nbsp;</div>\n<h2><span style=\"font-size: 18px;\"><strong>SECURITY REQUIREMENTS</strong></span></h2>\n<div><span style=\"font-size: 16px;\">All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.</span></div>","categories":{"commitment":"Full Time","department":"Engineering","location":"Seattle, Washington","team":"Security","allLocations":["Seattle, Washington"]},"createdAt":1778871939224,"descriptionPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n","description":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div>","id":"c77979d2-dd2a-49c3-9945-1083fc6a08a9","lists":[{"text":"Responsibilities ","content":"\n<li><strong>AI Threat Modeling</strong>: Threat-model agentic and LLM-powered features end-to-end: data ingress/egress, agent identity, tool-use boundaries, and the unique risks that come with frontier AI work</li>\n<li><strong>Paved Road Tooling</strong>: Build the secure SDLC paved road — secure SDLC guardrails, prompt/agent identity patterns, secrets management, PHI/PII redaction patterns</li>\n<li><strong>Security Gates</strong>: Embed SAST, DAST, SCA, and infrastructure scanning into CI/CD so security gates are part of the pipeline, not an afterthought</li>\n<li><strong>AI Monitoring Strategy</strong>: Identify and pilot an AI monitoring tool to fill the gap our current tooling (Zscaler) doesn't cover</li>\n<li><strong>Policy -&gt; Practice</strong>: Translate existing security policy into safe tool-use patterns for the Artera Primitives team, Systems Engineers, and other AI Builder squads</li>\n<li><strong>Cross Functional Partnership</strong>: Partner cross-functionally with DevOps, Systems Engineering, and the AI builder teams — meeting AI Builders and engineers in the middle and finding the secure path forward, not the \"no\" path</li>\n<li><strong>Security Ownership</strong>: Own AWS identity and access management patterns, secrets management, and security tooling decisions in our AWS environment. Collaborate with System Engineers / DevOps on implementation.</li>\n<li><strong>Security Framework Application</strong>: Apply frameworks like MITRE ATT&amp;CK, MITRE ATLAS, OWASP Top 10, and OWASP LLM Top 10 to architectural decisions.</li>\n"},{"text":"Requirements","content":"\n<li><strong>AppSec Tenure:</strong> 6–10 years in Application Security, with a hands-on engineering orientation</li>\n<li><strong>LLM &amp; Agent Security</strong>: Demonstrable experience with LLM and agent security — OWASP LLM Top 10, MITRE ATLAS, prompt/output filtering, agent identity, and tool-use risk</li>\n<li><strong>Threat Modeling Expertise</strong>: You’ve built end-to-end threat models for production platforms and translated them into corrective controls</li>\n<li><strong>Pipeline Scanning Tools</strong>: SAST, DAST, and infrastructure scanning tools in production CI/CD environments</li>\n<li><strong>Shift-Left Security Experience</strong>: Taking policy, codifying it as infrastructure-as-code (Terraform), and gating CI/CD pipelines on security findings</li>\n<li><strong>Cloud Depth</strong>: Significant AWS experience (GCP or Azure background acceptable; AWS is learnable, but cloud depth is required)</li>\n<li><strong>Regulated Environment Experience</strong>: Background in regulated environments — healthcare (HIPAA/HITRUST), federal (FedRAMP), or fintech (PCI)</li>\n<li><strong>Collaborative Communicator</strong>: Strong cross-functional communicator;able to partner with engineers and AI builders, find the secure path together.</li>\n"},{"text":"Bonus","content":"\n<li><strong>Agentic AI Modeling</strong>: Direct experience threat modeling agentic AI systems (rare — but if you have it, you're the cherry on top)</li>\n<li><strong>Agentic Platform Exposure</strong>: AWS Agent Core, MCP, or similar agent-platform exposure</li>\n<li><strong>Growth Stage AI Experience</strong>: Experience at a growth-stage company (~50–500 people) that has already adopted agentic AI</li>\n<li><strong>Fintech to Agentic Path</strong>: Background in fintech transitioning into agentic systems (a common path into this kind of work today)</li>\n<li><strong>AI Monitoring Tool Ownership</strong>: Past ownership of an AI monitoring tool rollout or evaluation</li>\n"}],"salaryRange":{"min":146000,"max":175000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Application Security Engineer, AI & Product Security","country":"US","workplaceType":"hybrid","opening":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers&rsquo; needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare&rsquo;s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of &ldquo;America&rsquo;s Best Startup Employers,&rdquo; Newsweek as one of the &ldquo;World&rsquo;s Best Digital Health Companies,&rdquo; and named one of the top &ldquo;44 Startups to Bet your Career on in 2024&rdquo; by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div>","openingPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/artera-2/c77979d2-dd2a-49c3-9945-1083fc6a08a9","applyUrl":"https://jobs.lever.co/artera-2/c77979d2-dd2a-49c3-9945-1083fc6a08a9/apply"},{"additionalPlain":"OUR APPROACH TO WORK LOCATION\nAt Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.\nThat’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:\nSanta Barbara, CA (Our HQ)\nSeattle, WA\nKansas City, KS/MO\nUnless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.\nFocusing on offices and hiring in a few locations,  rather than spreading thin across many cities,  lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.\nWORKING AT ARTERA \nCompany benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! \nCareer development - Manager development resources, employee development funds\nGenerous time off - Company holidays, Winter & Summer break, and flexible time off\nEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. \n \nEQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT\nArtera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.\n \nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\n \nArtera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.\n \nDATA PRIVACY\nArtera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.\n \nSECURITY REQUIREMENTS\nAll employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.\n","additional":"<h2><strong style=\"font-size: 18px;\">OUR APPROACH TO WORK LOCATION</strong></h2>\n<div>\n<p>At Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.</p>\n<p>That’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:</p>\n<ul>\n<li>Santa Barbara, CA (Our HQ)</li>\n<li>Seattle, WA</li>\n<li>Kansas City, KS/MO</li>\n</ul>\n<p>Unless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.</p>\n<p>Focusing on offices and hiring in a few locations,&nbsp; rather than spreading thin across many cities,&nbsp; lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.</p>\n</div>\n<h2><strong style=\"font-size: 18px;\">WORKING AT ARTERA&nbsp;</strong></h2>\n<div><strong style=\"font-size: 16px;\">Company benefits</strong><span style=\"font-size: 16px;\">&nbsp;- Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term &amp; long-term disability, company equity, voluntary benefits, 401(k) and more!&nbsp;</span></div>\n<div><strong style=\"font-size: 16px;\">Career development</strong><span style=\"font-size: 16px;\"> - Manager development resources, employee development funds</span></div>\n<div><strong style=\"font-size: 16px;\">Generous time off</strong><span style=\"font-size: 16px;\">&nbsp;- Company holidays, Winter &amp; Summer break, and flexible time off</span></div>\n<div><strong style=\"font-size: 16px;\">Employee Resource Groups (ERGs)</strong><span style=\"font-size: 16px;\">&nbsp;- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.&nbsp;</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">DATA PRIVACY</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our&nbsp;</span><a href=\"https://artera.io/privacy-policy/\" style=\"font-size: 16px;\" class=\"postings-link\">Privacy Policy</a><span style=\"font-size: 16px;\">.</span></div>\n<div>&nbsp;</div>\n<h2><span style=\"font-size: 18px;\"><strong>SECURITY REQUIREMENTS</strong></span></h2>\n<div><span style=\"font-size: 16px;\">All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.</span></div>","categories":{"commitment":"Full Time","department":"Engineering","location":"Seattle, Washington","team":"Engineering Leadership","allLocations":["Seattle, Washington"]},"createdAt":1780428759958,"descriptionPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n\n\nABOUT THE OPPORTUNITY\nWe are building the next generation of Artera's platform, creating custom agentic workflows purpose-built for healthcare. This is a foundational technical leadership role: you will define how we design, build, secure, and operate AI agents at scale, and you will establish the patterns and practices that enable multiple teams of customer-facing builders to deliver with speed, consistency, and confidence.\nAs a Senior Principal Agentic Technologist, you will report directly to the CTO and operate as the technical authority across Artera's engineering organization. You will shape our architecture, influence our product experience, and raise the bar for every builder at Artera.\n","description":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div><div><br></div><div>\n<p><strong>ABOUT THE OPPORTUNITY</strong></p>\n<p>We are building the next generation of Artera's platform, creating custom agentic workflows purpose-built for healthcare. This is a foundational technical leadership role: you will define how we design, build, secure, and operate AI agents at scale, and you will establish the patterns and practices that enable multiple teams of customer-facing builders to deliver with speed, consistency, and confidence.</p>\n<p>As a <strong>Senior Principal Agentic Technologist</strong>, you will report directly to the CTO and operate as the technical authority across Artera's engineering organization. You will shape our architecture, influence our product experience, and raise the bar for every builder at Artera.</p>\n</div>","id":"812e3d93-3cee-4c48-afa8-9a8c848edfcf","lists":[{"text":"Key Responsibilities ","content":"<div>Agent Architecture &amp; Design</div>\n\n<li>Define Artera's reference architecture for AI agents</li>\n<li>Establish design patterns for multi-agent orchestration, tool use, memory management, and human-in-the-loop workflows tailored to healthcare operations</li>\n<li>Own technical decisions on agent decomposition, communication patterns, and failure handling for mission-critical healthcare workflows</li>\n<li>Evaluate and integrate emerging agentic AI capabilities as they become available</li>\n<li>Drive continuous improvements to Artera’s operational excellence and security posture</li>\n\n<div>&nbsp;</div>\n<div>Scale-Out Enablement for Builder Teams</div>\n\n<li>Design and maintain the AI development infrastructure — including AI coding skills, structured memory, MCP server tooling, and cross-customer pattern libraries — that enables multiple teams to build customer-specific agent workflows independently and consistently</li>\n<li>Work backwards from customer outcomes: design and consume production evaluation systems that measure how agents actually perform for each customer, derive actionable insights from those evaluations, and feed improvements back into shared development infrastructure as codified best practices</li>\n<li>Codify proven agent development patterns (intent expression, evaluation-driven development, semantic data discovery) into reusable templates and golden paths that keep pace with industry prescriptive guidance</li>\n<li>Define the boundaries between shared platform capabilities (security, compliance, observability, evaluation frameworks) and team-owned customization layers (per-customer prompts, tools, orchestration)</li>\n<li>Establish knowledge-compounding mechanisms so that what one team discovers — or what production evaluation reveals — reaches every other team through structured repositories, automated pattern discovery, and contextual delivery at the moment of relevance</li>\n<li>Provide architectural mentorship and review that ensures teams build agents using intent-based design rather than procedural encoding, and that evaluation criteria are defined before agent construction begins</li>\n\n<div>&nbsp;</div>\n<div>Security — Shift-Left by Default</div>\n\n<li>Embed security into the earliest stages of the development lifecycle through automated threat modeling, policy-as-code, and secure-by-default infrastructure patterns</li>\n<li>Define guardrails for agent permissions, data access scoping, and least-privilege execution in multi-tenant healthcare environments</li>\n<li>Own the security architecture for agent-to-agent communication, secrets management, and PHI handling within agentic workflows</li>\n<li>Partner with security and compliance teams to ensure agent behaviors remain auditable and aligned with healthcare data protection requirements</li>\n\n<div>&nbsp;</div>\n<div>Observability &amp; Operability</div>\n\n<li>Design observability architecture for agentic systems — tracing agent reasoning chains, monitoring tool invocations, and measuring outcome quality</li>\n<li>Define SLOs, error budgets, and operational runbooks for agent-powered workflows</li>\n<li>Establish patterns for graceful degradation, circuit breaking, and fallback behaviors in agent systems</li>\n<li>Design evaluation frameworks that measure agent effectiveness from the customer's perspective — not just system health, but whether patients achieved their intended outcomes (appointment scheduled, question answered, referral completed)</li>\n<li>Close the feedback loop between production evaluation insights and development practices, ensuring that patterns which improve customer outcomes are systematically propagated to all builder teams</li>\n<li>Ensure operational readiness criteria are met before any agent workflow reaches production</li>\n\n<div>&nbsp;</div>\n<div>DevOps &amp; Engineering Excellence</div>\n\n<li>Raise the bar on CI/CD practices: define pipeline standards, deployment strategies, and infrastructure-as-code patterns for agent workloads</li>\n<li>Drive adoption of trunk-based development, automated testing (unit, integration, end-to-end agent evaluation), and continuous deployment</li>\n<li>Establish engineering quality standards including code review expectations, architecture decision records, and technical debt management</li>\n<li>Define and maintain AI-assisted development workflows — including structured project memory, tool-augmented sessions, and automated pattern delivery — that accelerate onboarding and reduce tribal knowledge dependencies</li>\n<li>Mentor engineers across the organization, conduct architecture reviews, and build a culture of operational ownership</li>\n\n<div>&nbsp;</div>\n<div>Technical Leadership &amp; Strategy</div>\n\n<li>Serve as Artera's primary technical liaison with critical external vendors, maintaining alignment with their roadmap and prescriptive guidance</li>\n<li>Influence product strategy with a deep understanding of what agentic AI can deliver for healthcare operations</li>\n<li>Make high-judgment calls on build-vs-buy, technology selection, and architectural trade-offs</li>\n<li>Represent Artera's technical vision externally through publications, conference talks, and community engagement</li>\n"},{"text":"Basic Qualifications","content":"\n<li>12+ years of software engineering experience with increasing scope and technical leadership responsibility</li>\n<li>Deep expertise in distributed systems design — building and operating large-scale, highly available, fault-tolerant services</li>\n<li>Extensive hands-on experience with AWS services (compute, networking, identity, databases, serverless, AI/ML)</li>\n<li>Demonstrated ability to define and drive technical strategy across multiple engineering teams</li>\n<li>Track record of designing platform-level abstractions that enable other teams to deliver independently</li>\n<li>Experience establishing and scaling DevOps, CI/CD, and infrastructure-as-code practices across an engineering organization</li>\n<li>Strong written and verbal communication skills with the ability to influence without authority at all organizational levels</li>\n"},{"text":"Preferred Qualifications ","content":"\n<li>Experience with AI/ML systems in production — particularly LLM-based applications, agent frameworks, or multi-agent orchestration</li>\n<li>Familiarity with AWS AgentCore, Amazon Bedrock, or equivalent agent infrastructure platforms</li>\n<li>Healthcare industry experience including HIPAA compliance, BAA requirements, and PHI data handling in cloud environments</li>\n<li>Background in platform engineering for multi-tenant SaaS products</li>\n<li>Experience with security architecture in regulated industries — threat modeling, policy-as-code, zero-trust patterns</li>\n<li>Experience designing evaluation and feedback systems for AI/ML applications that connect production performance back to development practices</li>\n<li>History of publishing technical content, speaking at conferences, or contributing to open-source projects</li>\n"}],"salaryRange":{"min":220000,"max":300000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div>Compensation for this role is made up of a base salary with the possibility to earn an additional 20% of your base salary through our bonus structure. This position also will be eligible for equity in the form of stock options.</div>","salaryDescriptionPlain":"Compensation for this role is made up of a base salary with the possibility to earn an additional 20% of your base salary through our bonus structure. This position also will be eligible for equity in the form of stock options.\n","text":"Senior Principal Agentic Technologist","country":"US","workplaceType":"onsite","opening":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers&rsquo; needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare&rsquo;s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of &ldquo;America&rsquo;s Best Startup Employers,&rdquo; Newsweek as one of the &ldquo;World&rsquo;s Best Digital Health Companies,&rdquo; and named one of the top &ldquo;44 Startups to Bet your Career on in 2024&rdquo; by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div>","openingPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n","descriptionBody":"<div>\n<p><strong>ABOUT THE OPPORTUNITY</strong></p>\n<p>We are building the next generation of Artera's platform, creating custom agentic workflows purpose-built for healthcare. This is a foundational technical leadership role: you will define how we design, build, secure, and operate AI agents at scale, and you will establish the patterns and practices that enable multiple teams of customer-facing builders to deliver with speed, consistency, and confidence.</p>\n<p>As a <strong>Senior Principal Agentic Technologist</strong>, you will report directly to the CTO and operate as the technical authority across Artera's engineering organization. You will shape our architecture, influence our product experience, and raise the bar for every builder at Artera.</p>\n</div>","descriptionBodyPlain":"ABOUT THE OPPORTUNITY\nWe are building the next generation of Artera's platform, creating custom agentic workflows purpose-built for healthcare. This is a foundational technical leadership role: you will define how we design, build, secure, and operate AI agents at scale, and you will establish the patterns and practices that enable multiple teams of customer-facing builders to deliver with speed, consistency, and confidence.\nAs a Senior Principal Agentic Technologist, you will report directly to the CTO and operate as the technical authority across Artera's engineering organization. You will shape our architecture, influence our product experience, and raise the bar for every builder at Artera.\n","hostedUrl":"https://jobs.lever.co/artera-2/812e3d93-3cee-4c48-afa8-9a8c848edfcf","applyUrl":"https://jobs.lever.co/artera-2/812e3d93-3cee-4c48-afa8-9a8c848edfcf/apply"},{"additionalPlain":"OUR APPROACH TO WORK LOCATION\nAt Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.\nThat’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:\nSanta Barbara, CA (Our HQ)\nSeattle, WA\nKansas City, KS/MO\nUnless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.\nFocusing on offices and hiring in a few locations,  rather than spreading thin across many cities,  lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.\nWORKING AT ARTERA \nCompany benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! \nCareer development - Manager development resources, employee development funds\nGenerous time off - Company holidays, Winter & Summer break, and flexible time off\nEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. \n \nEQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT\nArtera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.\n \nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\n \nArtera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.\n \nDATA PRIVACY\nArtera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.\n \nSECURITY REQUIREMENTS\nAll employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.\n","additional":"<h2><strong style=\"font-size: 18px;\">OUR APPROACH TO WORK LOCATION</strong></h2>\n<div>\n<p>At Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.</p>\n<p>That’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:</p>\n<ul>\n<li>Santa Barbara, CA (Our HQ)</li>\n<li>Seattle, WA</li>\n<li>Kansas City, KS/MO</li>\n</ul>\n<p>Unless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.</p>\n<p>Focusing on offices and hiring in a few locations,&nbsp; rather than spreading thin across many cities,&nbsp; lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.</p>\n</div>\n<h2><strong style=\"font-size: 18px;\">WORKING AT ARTERA&nbsp;</strong></h2>\n<div><strong style=\"font-size: 16px;\">Company benefits</strong><span style=\"font-size: 16px;\">&nbsp;- Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term &amp; long-term disability, company equity, voluntary benefits, 401(k) and more!&nbsp;</span></div>\n<div><strong style=\"font-size: 16px;\">Career development</strong><span style=\"font-size: 16px;\"> - Manager development resources, employee development funds</span></div>\n<div><strong style=\"font-size: 16px;\">Generous time off</strong><span style=\"font-size: 16px;\">&nbsp;- Company holidays, Winter &amp; Summer break, and flexible time off</span></div>\n<div><strong style=\"font-size: 16px;\">Employee Resource Groups (ERGs)</strong><span style=\"font-size: 16px;\">&nbsp;- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.&nbsp;</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">DATA PRIVACY</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our&nbsp;</span><a href=\"https://artera.io/privacy-policy/\" style=\"font-size: 16px;\" class=\"postings-link\">Privacy Policy</a><span style=\"font-size: 16px;\">.</span></div>\n<div>&nbsp;</div>\n<h2><span style=\"font-size: 18px;\"><strong>SECURITY REQUIREMENTS</strong></span></h2>\n<div><span style=\"font-size: 16px;\">All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.</span></div>","categories":{"commitment":"Full Time","department":"Sales","location":"Santa Barbara, California","team":"Sales Engineering","allLocations":["Santa Barbara, California","Kansas City, Missouri","Seattle, Washington"]},"createdAt":1770159997666,"descriptionPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n\n\nABOUT THE OPPORTUNITY\n \nArtera is seeking an Agentic AI Solutions Engineer who can bring deep technical insight to the discovery process, guide solution optimization, and craft a technical vision that wins over complex healthcare organizations. You won’t just be demoing features; you’ll be architecting agentic AI workflows to prove how Artera can solve the industry’s most persistent communication gaps.\n \nIn this role, you’ll serve as a key technical advisor—collaborating closely with Sales, Customer Experience, and Product teams to conduct deep technical discovery, design highly scalable enterprise architectures, and drive pre-sales deal strategy. You’ll help shape future-state customer workflows, dismantle complex integration challenges, and accelerate platform adoption by translating cutting-edge AI capabilities into real operational value for healthcare systems. \n \n","description":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div><div><br></div><div><span style=\"font-size: 14pt;\">ABOUT THE OPPORTUNITY</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is seeking an <strong>Agentic AI Solutions Engineer </strong>who can bring deep technical insight to the discovery process, guide solution optimization, and craft a technical vision that wins over complex healthcare organizations. You won’t just be demoing features; you’ll be architecting agentic AI workflows to prove how Artera can solve the industry’s most persistent communication gaps.<br></span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">In this role, you’ll serve as a <strong>key technical advisor</strong>—collaborating closely with Sales, Customer Experience, and Product teams to conduct deep technical discovery, design highly scalable enterprise architectures, and drive pre-sales deal strategy. You’ll help shape future-state customer workflows, dismantle complex integration challenges, and accelerate platform adoption by translating cutting-edge AI capabilities into real operational value for healthcare systems. </span></div>\n<div>&nbsp;</div>","id":"727edb0f-ff67-4b2a-a19f-b3167cdfa482","lists":[{"text":"Responsibilities","content":"\n<li><strong>Technical Architecture &amp; Deal Strategy</strong>: Serve as the technical authority during the pre-sales cycle, defining the ideal future-state architecture and ensuring seamless technical alignment between prospect ecosystems and Artera’s platform.</li>\n<li><strong>Technical Discovery &amp; Requirements Analysis</strong>: Conduct technical discovery sessions with prospects to evaluate system architecture, workflow needs, and data integration requirements.</li>\n<li><strong>Workflow Design &amp; Agentic Solutions Architecture</strong>: Architect and propose optimized solutions for healthcare workflows using Artera’s AI suite, explaining how AI can safely reason, call tools, and interact with patients via voice and text.</li>\n<li><strong>Strategic Product Demonstrations</strong>: Lead compelling, value-driven demonstrations of the Artera platform for prospective clients. Go beyond feature-clicking to tell a cohesive story of how our core software and AI capabilities seamlessly orchestrate patient communication, collapse operational overhead, and improve patient access metrics.</li>\n<li><strong>Rapid Prototyping &amp; Simulations</strong>: Leverage AI tooling to rapidly construct proof-of-concepts and workflow simulations to illustrate solutions for unique use cases during the sales cycle.</li>\n<li><strong>Technical Concept Communication</strong>: Translate complex AI/ML concepts (e.g., context windows, Retrieval-Augmented Generation, Model Context Protocol) into highly clear, value-driven information for clinical, operational, and executive C-suite stakeholders.</li>\n<li><strong>Technical Continuity &amp; Deployment Handoff</strong>: Act as the technical guide during the transition from sales to service rollout. Provide consultative, high-level oversight to Artera’s post-sales delivery teams to guarantee the architectural integrity of the scoped AI workflows is preserved during implementation.</li>\n<li><strong>RFP/RFI &amp; Security Review Leadership</strong>: Author definitive, technical responses to RFPs, RFIs, and security questionnaires, demonstrating how Artera satisfies both functional and compliance requirements.</li>\n"},{"text":"Requirements","content":"\n<li><strong>Technical Experience</strong>: 4+ years of relevant experience in solutions engineering or technical consulting, with a strong emphasis on working in a pre-sales capacity.</li>\n<li><strong>System Interoperability Acumen</strong>: Deep understanding of how systems communicate. You can comfortably read API documentation, map complex data fields, evaluate payloads/webhooks, and can pinpoint data dependencies during early-stage discovery.</li>\n<li><strong>AI &amp; LLM Literacy</strong>: Firm grasp of Agentic AI paradigms, including token limits, prompt engineering, Retrieval-Augmented Generation (RAG) data pipelines, and the Model Context Protocol (MCP) framework.</li>\n<li><strong>Patient Access Domain Knowledge</strong>: Strong familiarity with healthcare operations. You understand the operational friction points surrounding centralized scheduling, patient intake/registration, and referral management, allowing you to speak the same language as healthcare operations leaders.</li>\n<li><strong>Problem-Solving &amp; Agility</strong>: Exceptional analytical skills with a collaborative approach to whiteboarding, architecture modeling, and solving edge-case workflow gaps.</li>\n"},{"text":"Bonus","content":"\n<li><strong>AI Ecosystem Tooling</strong>: Hands-on experience interacting with LLMs systematically or leveraging automated dev tools (Claude Code/Co-Work, Gemini Gems, LangChain, etc.) to boost operational output.</li>\n<li><strong>Healthcare Interoperability</strong>: Experience with healthcare data exchanges and APIs, specifically HL7v2 and FHIR standards.</li>\n\n<div>&nbsp;</div>"}],"salaryRange":{"min":120000,"max":134000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div><span style=\"font-size: 13.3333px;\">The compensation for this role will be based on level of experience and the geographic tier in which you are located.&nbsp; </span><span style=\"font-size: 13.3333px;\">Compensation for this role is made up of a base salary with the possibility to earn an additional $30,000/yr through our bonus structure. This position also will be eligible for equity in the form of stock options.</span></div>","salaryDescriptionPlain":"The compensation for this role will be based on level of experience and the geographic tier in which you are located.  Compensation for this role is made up of a base salary with the possibility to earn an additional $30,000/yr through our bonus structure. This position also will be eligible for equity in the form of stock options.\n","text":"Senior Solutions Engineer","country":"US","workplaceType":"hybrid","opening":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers&rsquo; needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare&rsquo;s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of &ldquo;America&rsquo;s Best Startup Employers,&rdquo; Newsweek as one of the &ldquo;World&rsquo;s Best Digital Health Companies,&rdquo; and named one of the top &ldquo;44 Startups to Bet your Career on in 2024&rdquo; by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div>","openingPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n","descriptionBody":"<div><span style=\"font-size: 14pt;\">ABOUT THE OPPORTUNITY</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is seeking an <strong>Agentic AI Solutions Engineer </strong>who can bring deep technical insight to the discovery process, guide solution optimization, and craft a technical vision that wins over complex healthcare organizations. You won&rsquo;t just be demoing features; you&rsquo;ll be architecting agentic AI workflows to prove how Artera can solve the industry&rsquo;s most persistent communication gaps.<br></span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">In this role, you&rsquo;ll serve as a <strong>key technical advisor</strong>&mdash;collaborating closely with Sales, Customer Experience, and Product teams to conduct deep technical discovery, design highly scalable enterprise architectures, and drive pre-sales deal strategy. You&rsquo;ll help shape future-state customer workflows, dismantle complex integration challenges, and accelerate platform adoption by translating cutting-edge AI capabilities into real operational value for healthcare systems. </span></div>\n<div>&nbsp;</div>","descriptionBodyPlain":"ABOUT THE OPPORTUNITY\n \nArtera is seeking an Agentic AI Solutions Engineer who can bring deep technical insight to the discovery process, guide solution optimization, and craft a technical vision that wins over complex healthcare organizations. You won’t just be demoing features; you’ll be architecting agentic AI workflows to prove how Artera can solve the industry’s most persistent communication gaps.\n \nIn this role, you’ll serve as a key technical advisor—collaborating closely with Sales, Customer Experience, and Product teams to conduct deep technical discovery, design highly scalable enterprise architectures, and drive pre-sales deal strategy. You’ll help shape future-state customer workflows, dismantle complex integration challenges, and accelerate platform adoption by translating cutting-edge AI capabilities into real operational value for healthcare systems. \n \n","hostedUrl":"https://jobs.lever.co/artera-2/727edb0f-ff67-4b2a-a19f-b3167cdfa482","applyUrl":"https://jobs.lever.co/artera-2/727edb0f-ff67-4b2a-a19f-b3167cdfa482/apply"},{"additionalPlain":"OUR APPROACH TO WORK LOCATION\nAt Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.\nThat’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:\nSanta Barbara, CA (Our HQ)\nSeattle, WA\nKansas City, KS/MO\nUnless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.\nFocusing on offices and hiring in a few locations,  rather than spreading thin across many cities,  lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.\nWORKING AT ARTERA \nCompany benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! \nCareer development - Manager development resources, employee development funds\nGenerous time off - Company holidays, Winter & Summer break, and flexible time off\nEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. \n \nEQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT\nArtera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.\n \nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\n \nArtera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.\n \nDATA PRIVACY\nArtera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.\n \nSECURITY REQUIREMENTS\nAll employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.\n","additional":"<h2><strong style=\"font-size: 18px;\">OUR APPROACH TO WORK LOCATION</strong></h2>\n<div>\n<p>At Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.</p>\n<p>That’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:</p>\n<ul>\n<li>Santa Barbara, CA (Our HQ)</li>\n<li>Seattle, WA</li>\n<li>Kansas City, KS/MO</li>\n</ul>\n<p>Unless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.</p>\n<p>Focusing on offices and hiring in a few locations,&nbsp; rather than spreading thin across many cities,&nbsp; lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.</p>\n</div>\n<h2><strong style=\"font-size: 18px;\">WORKING AT ARTERA&nbsp;</strong></h2>\n<div><strong style=\"font-size: 16px;\">Company benefits</strong><span style=\"font-size: 16px;\">&nbsp;- Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term &amp; long-term disability, company equity, voluntary benefits, 401(k) and more!&nbsp;</span></div>\n<div><strong style=\"font-size: 16px;\">Career development</strong><span style=\"font-size: 16px;\"> - Manager development resources, employee development funds</span></div>\n<div><strong style=\"font-size: 16px;\">Generous time off</strong><span style=\"font-size: 16px;\">&nbsp;- Company holidays, Winter &amp; Summer break, and flexible time off</span></div>\n<div><strong style=\"font-size: 16px;\">Employee Resource Groups (ERGs)</strong><span style=\"font-size: 16px;\">&nbsp;- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.&nbsp;</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">DATA PRIVACY</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our&nbsp;</span><a href=\"https://artera.io/privacy-policy/\" style=\"font-size: 16px;\" class=\"postings-link\">Privacy Policy</a><span style=\"font-size: 16px;\">.</span></div>\n<div>&nbsp;</div>\n<h2><span style=\"font-size: 18px;\"><strong>SECURITY REQUIREMENTS</strong></span></h2>\n<div><span style=\"font-size: 16px;\">All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.</span></div>","categories":{"commitment":"Full Time","department":"Engineering","location":"Seattle, Washington","team":"AI","allLocations":["Seattle, Washington","Santa Barbara, California","Kansas City, Missouri"]},"createdAt":1780094606151,"descriptionPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n\n\nABOUT THE OPPORTUNITY \n \nArtera is hiring a Senior Staff AI Builder to help define what comes next for our agentic platform. You'll be the recognized AI-native expert whose influence compounds across squads — a senior IC who turns ambitious AI strategy into the production systems our customers count on every day.\n \nYou'll bring industry-leading AI-native fluency to planning, evaluation, and reliability across multiple squads, graduating shared capabilities from one squad's project into primitives the whole company builds on.\n \nAt this level, you'll cut through ambiguity with conviction, taking on the systemic problems where quality, velocity, cost, and risk collide - and where the external AI landscape shifts faster than anyone's roadmap. You'll own the operational plans that shape our short to mid-term results, and set the ethical bar for how builders work with customer data, patient communications, and AI systems.\n","description":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div><div><br></div><div><strong>ABOUT THE OPPORTUNITY&nbsp;</strong></div>\n<div>&nbsp;</div>\n<div>Artera is hiring a <strong>Senior Staff AI Builder </strong>to help define what comes next for our agentic platform. You'll be the recognized AI-native expert whose influence compounds across squads — a senior IC who turns ambitious AI strategy into the production systems our customers count on every day.</div>\n<div>&nbsp;</div>\n<div>You'll bring industry-leading AI-native fluency to planning, evaluation, and reliability across multiple squads, graduating shared capabilities from one squad's project into primitives the whole company builds on.</div>\n<div>&nbsp;</div>\n<div>At this level, you'll cut through ambiguity with conviction, taking on the systemic problems where quality, velocity, cost, and risk collide - and where the external AI landscape shifts faster than anyone's roadmap. You'll own the operational plans that shape our short to mid-term results, and set the ethical bar for how builders work with customer data, patient communications, and AI systems.</div>","id":"1d80bb41-1eb2-46b5-ae2b-0412716ffddd","lists":[{"text":"Key Responsibilities","content":"<div>\n\n<li><span style=\"font-size: 11pt;\">Own a multi-squad technical area (agentic patterns, integration surface, reliability, evaluation, voice and messaging, migration, or similar) and drive it to a measurably better place.</span></li>\n<li><span style=\"font-size: 11pt;\">Partner with Heads of Segment across squads, the Primitives Squad, and the Knowledge and Tools Squad to graduate shared capabilities that multiply builder output.</span></li>\n<li><span style=\"font-size: 11pt;\">Establish and execute on functional-level goals; define processes, standards, and best practices that other squads adopt.</span></li>\n<li><span style=\"font-size: 11pt;\">Represent Artera's engineering practice in senior customer conversations, architecture reviews, and partnerships with EHR and platform vendors.</span></li>\n<li><span style=\"font-size: 11pt;\">Diagnose systemic issues (quality, reliability, velocity, or cost) and lead the cross-squad work needed to fix them at the root.</span></li>\n<li><span style=\"font-size: 11pt;\">Sponsor, mentor, and develop other builders; model the transition from personal output to organizational leverage.</span></li>\n<li><span style=\"font-size: 11pt;\">Set the ethical standards for how builders work with customer data, patient communications, and AI systems.</span></li>\n\n</div>"},{"text":"Basic Qualifications","content":"<div>\n\n<li><span style=\"font-size: 11pt;\">Industry-leading AI-native fluency: consistently demonstrates and teaches an AI-native practice that produces the output of a traditional team (hard requirement).</span></li>\n<li><span style=\"font-size: 11pt;\">Typically 10+ years of professional engineering experience, or equivalent demonstrated output, with multiple examples of systems you architected and ran at scale.</span></li>\n<li><span style=\"font-size: 11pt;\">Recognized expertise in at least one domain that maps directly to Artera's critical capabilities (agentic platforms, EHR integrations, AWS-scale reliability, AI evaluation, voice and messaging, security engineering).</span></li>\n<li><span style=\"font-size: 11pt;\">Track record of leading technical initiatives across multiple teams that materially changed business outcomes.</span></li>\n<li><span style=\"font-size: 11pt;\">Strong commercial judgment: can frame technical choices in terms of customer impact, revenue, cost, and risk.</span></li>\n<li><span style=\"font-size: 11pt;\">Exceptional written and verbal communication, including at senior customer and executive level.</span></li>\n<li><span style=\"font-size: 11pt;\">Demonstrated ability to influence without authority across multiple squads and functions.</span></li>\n\n</div>"},{"text":"Preferred Qualifications","content":"<div>\n\n<li><span style=\"font-size: 11pt;\">Prior staff or senior staff-level experience at a healthcare, AI-native, or agentic platform company.</span></li>\n<li><span style=\"font-size: 11pt;\">Experience designing systems for multi-tenant, HIPAA/HITRUST/FedRAMP-constrained environments at scale.</span></li>\n<li><span style=\"font-size: 11pt;\">Experience as a board, advisor, or external technical contributor in the healthcare or AI space.</span></li>\n<li><span style=\"font-size: 11pt;\">Recognized external profile: publications, conference talks, or open source influence.</span></li>\n<li><span style=\"font-size: 11pt;\">Experience leading incident response and post-incident organizational change.</span></li>\n\n</div>"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","min":250000,"max":350000},"text":"Senior Staff AI Builder","country":"US","workplaceType":"onsite","opening":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers&rsquo; needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare&rsquo;s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of &ldquo;America&rsquo;s Best Startup Employers,&rdquo; Newsweek as one of the &ldquo;World&rsquo;s Best Digital Health Companies,&rdquo; and named one of the top &ldquo;44 Startups to Bet your Career on in 2024&rdquo; by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div>","openingPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n","descriptionBody":"<div><strong>ABOUT THE OPPORTUNITY&nbsp;</strong></div>\n<div>&nbsp;</div>\n<div>Artera is hiring a <strong>Senior Staff AI Builder </strong>to help define what comes next for our agentic platform. You'll be the recognized AI-native expert whose influence compounds across squads &mdash; a senior IC who turns ambitious AI strategy into the production systems our customers count on every day.</div>\n<div>&nbsp;</div>\n<div>You'll bring industry-leading AI-native fluency to planning, evaluation, and reliability across multiple squads, graduating shared capabilities from one squad's project into primitives the whole company builds on.</div>\n<div>&nbsp;</div>\n<div>At this level, you'll cut through ambiguity with conviction, taking on the systemic problems where quality, velocity, cost, and risk collide - and where the external AI landscape shifts faster than anyone's roadmap. You'll own the operational plans that shape our short to mid-term results, and set the ethical bar for how builders work with customer data, patient communications, and AI systems.</div>","descriptionBodyPlain":"ABOUT THE OPPORTUNITY \n \nArtera is hiring a Senior Staff AI Builder to help define what comes next for our agentic platform. You'll be the recognized AI-native expert whose influence compounds across squads — a senior IC who turns ambitious AI strategy into the production systems our customers count on every day.\n \nYou'll bring industry-leading AI-native fluency to planning, evaluation, and reliability across multiple squads, graduating shared capabilities from one squad's project into primitives the whole company builds on.\n \nAt this level, you'll cut through ambiguity with conviction, taking on the systemic problems where quality, velocity, cost, and risk collide - and where the external AI landscape shifts faster than anyone's roadmap. You'll own the operational plans that shape our short to mid-term results, and set the ethical bar for how builders work with customer data, patient communications, and AI systems.\n","hostedUrl":"https://jobs.lever.co/artera-2/1d80bb41-1eb2-46b5-ae2b-0412716ffddd","applyUrl":"https://jobs.lever.co/artera-2/1d80bb41-1eb2-46b5-ae2b-0412716ffddd/apply"},{"additionalPlain":"OUR APPROACH TO WORK LOCATION\nAt Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.\nThat’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:\nSanta Barbara, CA (Our HQ)\nSeattle, WA\nKansas City, KS/MO\nUnless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.\nFocusing on offices and hiring in a few locations,  rather than spreading thin across many cities,  lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.\nWORKING AT ARTERA \nCompany benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! \nCareer development - Manager development resources, employee development funds\nGenerous time off - Company holidays, Winter & Summer break, and flexible time off\nEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. \n \nEQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT\nArtera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.\n \nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\n \nArtera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.\n \nDATA PRIVACY\nArtera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.\n \nSECURITY REQUIREMENTS\nAll employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.\n","additional":"<h2><strong style=\"font-size: 18px;\">OUR APPROACH TO WORK LOCATION</strong></h2>\n<div>\n<p>At Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.</p>\n<p>That’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:</p>\n<ul>\n<li>Santa Barbara, CA (Our HQ)</li>\n<li>Seattle, WA</li>\n<li>Kansas City, KS/MO</li>\n</ul>\n<p>Unless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.</p>\n<p>Focusing on offices and hiring in a few locations,&nbsp; rather than spreading thin across many cities,&nbsp; lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.</p>\n</div>\n<h2><strong style=\"font-size: 18px;\">WORKING AT ARTERA&nbsp;</strong></h2>\n<div><strong style=\"font-size: 16px;\">Company benefits</strong><span style=\"font-size: 16px;\">&nbsp;- Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term &amp; long-term disability, company equity, voluntary benefits, 401(k) and more!&nbsp;</span></div>\n<div><strong style=\"font-size: 16px;\">Career development</strong><span style=\"font-size: 16px;\"> - Manager development resources, employee development funds</span></div>\n<div><strong style=\"font-size: 16px;\">Generous time off</strong><span style=\"font-size: 16px;\">&nbsp;- Company holidays, Winter &amp; Summer break, and flexible time off</span></div>\n<div><strong style=\"font-size: 16px;\">Employee Resource Groups (ERGs)</strong><span style=\"font-size: 16px;\">&nbsp;- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.&nbsp;</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">DATA PRIVACY</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our&nbsp;</span><a href=\"https://artera.io/privacy-policy/\" style=\"font-size: 16px;\" class=\"postings-link\">Privacy Policy</a><span style=\"font-size: 16px;\">.</span></div>\n<div>&nbsp;</div>\n<h2><span style=\"font-size: 18px;\"><strong>SECURITY REQUIREMENTS</strong></span></h2>\n<div><span style=\"font-size: 16px;\">All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.</span></div>","categories":{"commitment":"Full Time","department":"Operations","location":"Santa Barbara, California","team":"Partnerships","allLocations":["Santa Barbara, California","Seattle, Washington","Kansas City, Missouri"]},"createdAt":1776272460355,"descriptionPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n\n\nABOUT THE OPPORTUNITY\nArtera is seeking a Strategic Partner Manager who will own the full portfolio of Artera's strategic vendor and integration partner relationships. The job is to transform Artera from a customer to a strategic priority for every vendor and partner we depend on — and to professionalize how we manage, scale, and deliver value for customers from our partner ecosystem.\nArtera's platform sits at the center of a complex web of technology partners — EHR, CPaaS, cloud infrastructure, integration middleware, and partner ecosystem vendors. In its partner ecosystem alone, 60+ HCIT SaaS vendors work with Artera to deliver patient communications for shared customers on its messaging rails. Today, these relationships are managed across multiple people with no single point of accountability. That changes with this role.\nThis is a hands-on, externally facing role reporting to the Chief Product & Strategy Officer. You will work cross-functionally with Product, Integration Engineering, Sales, Delivery, and Corporate Strategy — but the relationships and outcomes are yours.\n","description":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div><div><br></div><div>\n<p><strong>ABOUT THE OPPORTUNITY</strong></p>\n<p>Artera is seeking a <strong>Strategic Partner Manager </strong>who will own the full portfolio of Artera's strategic vendor and integration partner relationships. The job is to transform Artera from a customer to a strategic priority for every vendor and partner we depend on — and to professionalize how we manage, scale, and deliver value for customers from our partner ecosystem.</p>\n<p>Artera's platform sits at the center of a complex web of technology partners — EHR, CPaaS, cloud infrastructure, integration middleware, and partner ecosystem vendors. In its partner ecosystem alone, 60+ HCIT SaaS vendors work with Artera to deliver patient communications for shared customers on its messaging rails. Today, these relationships are managed across multiple people with no single point of accountability. That changes with this role.</p>\n<p>This is a hands-on, externally facing role reporting to the Chief Product &amp; Strategy Officer. You will work cross-functionally with Product, Integration Engineering, Sales, Delivery, and Corporate Strategy — but the relationships and outcomes are yours.</p>\n</div>","id":"9688042a-0031-43f0-aab7-9382dcdfb93a","lists":[{"text":"Responsibilities ","content":"<div>\n\n<li><strong>Strategic Partnerships:</strong> Manage and scale high-value relationships across EHR, CPaaS, cloud infrastructure, and marketplace categories; maintain direct vendor leadership access to bypass standard support queues.</li>\n<li><strong>Technical Bridge:</strong> Oversee the integrity and performance of all external technical integrations in partnership with internal stakeholders.</li>\n<li><strong>Interoperability Management:</strong> Direct technical relationships with interoperability and EHR vendors to ensure seamless, reliable data flow.</li>\n<li><strong>Ecosystem Operations:</strong> Scale marketplace onboarding by developing a standardized Partner Playbook, reducing internal stakeholder manual involvement.</li>\n<li><strong>Cross-Functional Leadership:</strong> Drive complex programs with internal and external stakeholders, managing end-to-end execution from joint planning to executive reporting.</li>\n\n</div>"},{"text":"Requirements","content":"<div>\n\n<li><strong>Experience: </strong>4–8+ years in partner management, technical program management, solutions / implementations, or a comparable role</li>\n<li><strong>Industry Experience: </strong>Working knowledge of the U.S. healthcare IT ecosystem — EHRs, middleware, point solutions, patient engagement</li>\n<li><strong>Strategic Relationship Experience</strong>: Experience working with integration vendors, EHRs, and/or interoperability programs</li>\n<li><strong>Technical Proficiency</strong>: Familiarity with API-based integrations and third-party systems</li>\n<li><strong>Operational Intelligence</strong>: Strong project management experience – ability to manage multiple workstreams and drive end-to-end execution across stakeholders simultaneously</li>\n\n</div>"},{"text":"Bonus","content":"<div>\n\n<li>Familiarity with HL7/FHIR and healthcare integration standards</li>\n<li>Background in enterprise SaaS and/or digital health</li>\n<li>Track record of structuring and negotiating partnership agreements</li>\n<li>Prior experience working at or with telecom and/or EHR vendors</li>\n\n</div>"}],"salaryRange":{"min":98000,"max":135000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div>The compensation for this role will be based on level of experience and the geographic tier in which you are located. This position also comes with equity and a variety of benefits.</div>","salaryDescriptionPlain":"The compensation for this role will be based on level of experience and the geographic tier in which you are located. This position also comes with equity and a variety of benefits.\n","text":"Strategic Partner Manager","country":"US","workplaceType":"hybrid","opening":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers&rsquo; needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare&rsquo;s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of &ldquo;America&rsquo;s Best Startup Employers,&rdquo; Newsweek as one of the &ldquo;World&rsquo;s Best Digital Health Companies,&rdquo; and named one of the top &ldquo;44 Startups to Bet your Career on in 2024&rdquo; by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div>","openingPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n","descriptionBody":"<div>\n<p><strong>ABOUT THE OPPORTUNITY</strong></p>\n<p>Artera is seeking a <strong>Strategic Partner Manager </strong>who will own the full portfolio of Artera's strategic vendor and integration partner relationships. The job is to transform Artera from a customer to a strategic priority for every vendor and partner we depend on &mdash; and to professionalize how we manage, scale, and deliver value for customers from our partner ecosystem.</p>\n<p>Artera's platform sits at the center of a complex web of technology partners &mdash; EHR, CPaaS, cloud infrastructure, integration middleware, and partner ecosystem vendors. In its partner ecosystem alone, 60+ HCIT SaaS vendors work with Artera to deliver patient communications for shared customers on its messaging rails. Today, these relationships are managed across multiple people with no single point of accountability. That changes with this role.</p>\n<p>This is a hands-on, externally facing role reporting to the Chief Product &amp; Strategy Officer. You will work cross-functionally with Product, Integration Engineering, Sales, Delivery, and Corporate Strategy &mdash; but the relationships and outcomes are yours.</p>\n</div>","descriptionBodyPlain":"ABOUT THE OPPORTUNITY\nArtera is seeking a Strategic Partner Manager who will own the full portfolio of Artera's strategic vendor and integration partner relationships. The job is to transform Artera from a customer to a strategic priority for every vendor and partner we depend on — and to professionalize how we manage, scale, and deliver value for customers from our partner ecosystem.\nArtera's platform sits at the center of a complex web of technology partners — EHR, CPaaS, cloud infrastructure, integration middleware, and partner ecosystem vendors. In its partner ecosystem alone, 60+ HCIT SaaS vendors work with Artera to deliver patient communications for shared customers on its messaging rails. Today, these relationships are managed across multiple people with no single point of accountability. That changes with this role.\nThis is a hands-on, externally facing role reporting to the Chief Product & Strategy Officer. You will work cross-functionally with Product, Integration Engineering, Sales, Delivery, and Corporate Strategy — but the relationships and outcomes are yours.\n","hostedUrl":"https://jobs.lever.co/artera-2/9688042a-0031-43f0-aab7-9382dcdfb93a","applyUrl":"https://jobs.lever.co/artera-2/9688042a-0031-43f0-aab7-9382dcdfb93a/apply"},{"additionalPlain":"OUR APPROACH TO WORK LOCATION\nAt Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.\nThat’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:\nSanta Barbara, CA (Our HQ)\nSeattle, WA\nKansas City, KS/MO\nUnless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.\nFocusing on offices and hiring in a few locations,  rather than spreading thin across many cities,  lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.\nWORKING AT ARTERA \nCompany benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! \nCareer development - Manager development resources, employee development funds\nGenerous time off - Company holidays, Winter & Summer break, and flexible time off\nEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. \n \nEQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT\nArtera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.\n \nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\n \nArtera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.\n \nDATA PRIVACY\nArtera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.\n \nSECURITY REQUIREMENTS\nAll employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.\n","additional":"<h2><strong style=\"font-size: 18px;\">OUR APPROACH TO WORK LOCATION</strong></h2>\n<div>\n<p>At Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.</p>\n<p>That’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:</p>\n<ul>\n<li>Santa Barbara, CA (Our HQ)</li>\n<li>Seattle, WA</li>\n<li>Kansas City, KS/MO</li>\n</ul>\n<p>Unless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.</p>\n<p>Focusing on offices and hiring in a few locations,&nbsp; rather than spreading thin across many cities,&nbsp; lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.</p>\n</div>\n<h2><strong style=\"font-size: 18px;\">WORKING AT ARTERA&nbsp;</strong></h2>\n<div><strong style=\"font-size: 16px;\">Company benefits</strong><span style=\"font-size: 16px;\">&nbsp;- Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term &amp; long-term disability, company equity, voluntary benefits, 401(k) and more!&nbsp;</span></div>\n<div><strong style=\"font-size: 16px;\">Career development</strong><span style=\"font-size: 16px;\"> - Manager development resources, employee development funds</span></div>\n<div><strong style=\"font-size: 16px;\">Generous time off</strong><span style=\"font-size: 16px;\">&nbsp;- Company holidays, Winter &amp; Summer break, and flexible time off</span></div>\n<div><strong style=\"font-size: 16px;\">Employee Resource Groups (ERGs)</strong><span style=\"font-size: 16px;\">&nbsp;- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.&nbsp;</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">DATA PRIVACY</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our&nbsp;</span><a href=\"https://artera.io/privacy-policy/\" style=\"font-size: 16px;\" class=\"postings-link\">Privacy Policy</a><span style=\"font-size: 16px;\">.</span></div>\n<div>&nbsp;</div>\n<h2><span style=\"font-size: 18px;\"><strong>SECURITY REQUIREMENTS</strong></span></h2>\n<div><span style=\"font-size: 16px;\">All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.</span></div>","categories":{"commitment":"Full Time","department":"People","location":"Seattle, Washington","team":"Talent Development & Enablement","allLocations":["Seattle, Washington","Santa Barbara, California"]},"createdAt":1780005835287,"descriptionPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n","description":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div>","id":"f1468ba3-aed2-47e1-a5a0-07b46e81e554","lists":[{"text":"Responsibilities","content":"<div><strong>Role Design and Career Architecture</strong></div>\n\n<li>Partner with Heads of Departments and other functional leaders to continuously redesign role charters as AI capabilities evolve — translating \"what this job is\" from quarter to quarter</li>\n<li>Own the career ladder framework across the company: leveling criteria, competency models, and promotion readiness standards that reflect AI-augmented expectations</li>\n<li>Build the internal mobility model — how people move across squads, functions, and levels as the org reshapes</li>\n<li>Coach employees and managers through career transitions from traditional to AI-augmented roles</li>\n\n<div>&nbsp;</div>\n<div><strong>Performance Management</strong></div>\n\n<li>Own the end-to-end performance cycle — framework design, calibration processes, 360 review facilitation, and manager tooling</li>\n<li>Partner with the SVP of People and HR Team on performance calibration across functions, ensuring consistency of the bar</li>\n<li>Build the mechanisms that surface promotion readiness, performance risk, and development needs in a repeatable, data-informed way</li>\n\n<div><br><strong>Learning, Enablement, and AI Upskilling</strong></div>\n\n<li>Design and run the AI upskilling strategy — how every Artera employee, across every function, raises their AI proficiency quarter over quarter</li>\n<li>Build programs (not courses) — learning experiences that produce measurable productivity gains, not completion certificates</li>\n<li>Partner with the Internal Knowledge and Tools Squad to operationalize AI-delivered skills assessments, personalized learning paths, and training content</li>\n<li>Design the onboarding program so new hires reach their first meaningful deliverable in under four weeks</li>\n\n<div>&nbsp;</div>\n<div><strong>Manager Enablement</strong></div>\n\n<li>Own new-manager onboarding and ongoing manager training — from first-time leads through senior directors</li>\n<li>Build the change management playbooks Artera leaders use when org design, roles, or tooling shift</li>\n<li>Equip managers to run great 1:1s, deliver feedback, coach through AI-driven change, and own their team's health</li>\n\n<div>&nbsp;</div>\n<div><strong>Operating Rhythm</strong></div>\n\n<li>Own the monthly Talent and AI Enablement Review, inspecting AI proficiency, training impact, ramp time, manager effectiveness, and productivity gains with rotating leadership attendance</li>\n<li>Contribute talent and enablement inputs to the Quarterly People Operating Review with the CEO and ELT</li>\n<li>Bring a data-informed lens to everything — if it doesn't move a metric, it's not worth building</li>\n"},{"text":"Requirements","content":"\n<li>8+ years of experience in talent development, organizational development, L&amp;D, or performance management, ideally with exposure to high-growth and/or AI-native companies</li>\n<li>Personal, daily fluency with AI tools (Claude, Claude Code, or similar) — you don't just talk about AI-augmented work, you live it in your own workflows</li>\n<li>Proven track record designing career ladders, competency models, or leveling frameworks from scratch or through significant overhaul</li>\n<li>Hands-on ownership of a full performance management cycle — including calibration, 360s, and manager enablement</li>\n<li>Experience building learning and enablement programs that produced measurable business outcomes, not just training completion</li>\n<li>Track record partnering cross-functionally with senior leaders (VP/C-level) as a trusted thought partner, not an order-taker</li>\n<li>Strong systems thinking — you see role design, career growth, performance, and enablement as one connected system</li>\n<li>Excellent judgment, discretion, and written communication; comfort presenting to executive audiences</li>\n<li>Ability to operate autonomously at the director level while sitting in an IC seat</li>\n<li>Ability to be onsite 4–5 days per week in Seattle or Santa Barbara, with occasional travel to other locations as needed</li>\n"},{"text":"Bonus","content":"\n<li>Experience inside an AI-native or AI-forward company where AI was a core driver of how work got done</li>\n<li>Background redesigning roles or career frameworks specifically in response to AI adoption</li>\n<li>Experience with Rippling (HRIS) and modern performance management tooling</li>\n<li>Prior exposure to healthcare, SaaS, or other regulated industries</li>\n"}],"salaryRange":{"min":170000,"max":235000,"currency":"USD","interval":"per-year-salary"},"text":"Talent Development & Enablement Director","country":"US","workplaceType":"onsite","opening":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers&rsquo; needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare&rsquo;s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of &ldquo;America&rsquo;s Best Startup Employers,&rdquo; Newsweek as one of the &ldquo;World&rsquo;s Best Digital Health Companies,&rdquo; and named one of the top &ldquo;44 Startups to Bet your Career on in 2024&rdquo; by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div>","openingPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/artera-2/f1468ba3-aed2-47e1-a5a0-07b46e81e554","applyUrl":"https://jobs.lever.co/artera-2/f1468ba3-aed2-47e1-a5a0-07b46e81e554/apply"},{"additionalPlain":"OUR APPROACH TO WORK LOCATION\nAt Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.\nThat’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:\nSanta Barbara, CA (Our HQ)\nSeattle, WA\nKansas City, KS/MO\nUnless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.\nFocusing on offices and hiring in a few locations,  rather than spreading thin across many cities,  lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.\nWORKING AT ARTERA \nCompany benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! \nCareer development - Manager development resources, employee development funds\nGenerous time off - Company holidays, Winter & Summer break, and flexible time off\nEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. \n \nEQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT\nArtera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.\n \nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\n \nArtera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.\n \nDATA PRIVACY\nArtera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.\n \nSECURITY REQUIREMENTS\nAll employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.\n","additional":"<h2><strong style=\"font-size: 18px;\">OUR APPROACH TO WORK LOCATION</strong></h2>\n<div>\n<p>At Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.</p>\n<p>That’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:</p>\n<ul>\n<li>Santa Barbara, CA (Our HQ)</li>\n<li>Seattle, WA</li>\n<li>Kansas City, KS/MO</li>\n</ul>\n<p>Unless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.</p>\n<p>Focusing on offices and hiring in a few locations,&nbsp; rather than spreading thin across many cities,&nbsp; lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.</p>\n</div>\n<h2><strong style=\"font-size: 18px;\">WORKING AT ARTERA&nbsp;</strong></h2>\n<div><strong style=\"font-size: 16px;\">Company benefits</strong><span style=\"font-size: 16px;\">&nbsp;- Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term &amp; long-term disability, company equity, voluntary benefits, 401(k) and more!&nbsp;</span></div>\n<div><strong style=\"font-size: 16px;\">Career development</strong><span style=\"font-size: 16px;\"> - Manager development resources, employee development funds</span></div>\n<div><strong style=\"font-size: 16px;\">Generous time off</strong><span style=\"font-size: 16px;\">&nbsp;- Company holidays, Winter &amp; Summer break, and flexible time off</span></div>\n<div><strong style=\"font-size: 16px;\">Employee Resource Groups (ERGs)</strong><span style=\"font-size: 16px;\">&nbsp;- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.&nbsp;</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.</span></div>\n<div>&nbsp;</div>\n<h2><strong style=\"font-size: 18px;\">DATA PRIVACY</strong></h2>\n<div><span style=\"font-size: 16px;\">Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our&nbsp;</span><a href=\"https://artera.io/privacy-policy/\" style=\"font-size: 16px;\" class=\"postings-link\">Privacy Policy</a><span style=\"font-size: 16px;\">.</span></div>\n<div>&nbsp;</div>\n<h2><span style=\"font-size: 18px;\"><strong>SECURITY REQUIREMENTS</strong></span></h2>\n<div><span style=\"font-size: 16px;\">All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.</span></div>","categories":{"commitment":"Full Time","department":"People","location":"Seattle, Washington","team":"Talent Acquisition","allLocations":["Seattle, Washington"]},"createdAt":1778781938290,"descriptionPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n","description":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div>","id":"7e788d33-9038-4a8a-af95-16bd7a291ce9","lists":[{"text":"Responsibilities ","content":"<div><span style=\"text-decoration: underline;\"><strong>Technical Recruiting</strong></span></div>\n\n<li><strong>Full Cycle Recruiting and Candidate Experience</strong>: Own full-cycle talent acquisition for technical roles — sourcing, screening, interview coordination, offer negotiation, and close — ensuring all candidates have an excellent experience throughout the process, regardless of the final outcome.</li>\n<li><strong>AI Talent Sourcing</strong>: Build and execute sourcing strategies for AI-forward talent in a highly competitive market</li>\n<li><strong>Stakeholder Partnerships</strong>: Partner with hiring managers, the CTO, and other senior leadership members to scope roles, calibrate on bar, and build efficient interview loops</li>\n<li><strong>Pipeline Development</strong>: Maintain active talent pipelines in the Seattle AI/tech market</li>\n<li><strong>ATS Hygiene</strong>: Use Lever to keep candidate data, communications, and reporting tight</li>\n<li><strong>Recruiting Analytics</strong>: Bring a data-informed lens to activities like pipeline health, conversion rates, and time-to-hire</li>\n<li><strong>Artera Brand Representative</strong>: Represent Artera's mission and AI-forward culture compellingly to candidates</li>\n\n<div>&nbsp;</div>\n<div><span style=\"text-decoration: underline;\"><strong>Seattle Site Lead</strong></span></div>\n\n<li><strong>Office Operations</strong>: Own day-to-day operations of the Seattle office — vendor relationships, space management, supplies, safety</li>\n<li><strong>Local Engagement &amp; Events</strong>: Plan and execute local employee engagement: team events, celebrations, and in-office experiences that reinforce our values</li>\n<li><strong>Employee Experience</strong>: Serve as the local point person for Seattle employees — their go-to for office questions, new hire onboarding experience, and in-person culture</li>\n<li><strong>People Team Partnership</strong>: Partner with the broader People team on company-wide initiatives that land locally</li>\n<li><strong>Visitor Experience</strong>: Help visiting employees, candidates, and leaders have a great experience when they're in the Seattle office</li>\n"},{"text":"Requirements","content":"\n<li><strong>Tenure &amp; Track Record</strong>: 5+ years of experience, with a strong track record in technical recruiting (in-house preferred; agency background welcome if paired with in-house experience)</li>\n<li><strong>AI Recruiting Expertise</strong>: Proven experience recruiting AI talent — research scientists, ML engineers, applied AI engineers, or similar — in a competitive market</li>\n<li><strong>Technical Hiring Breadth</strong>: Demonstrated success hiring software engineers and technical talent broadly</li>\n<li><strong>ATS Fluency:</strong> Experience with modern ATS platforms (Lever a plus)</li>\n<li><strong>AI-Native Workflow</strong>: Daily hands-on use of AI tools to improve workflows (Claude Code or similar)</li>\n<li><strong>Site &amp; Event Operations</strong>: Event planning or office/site management experience — whether formal or picked up along the way</li>\n<li><strong>Self Directed Operator</strong>: Comfort operating with autonomy; you don't need a playbook to get started, but you know when to ask</li>\n<li><strong>Culture Builder</strong>: Genuine interest in culture-building — you see engagement work as a craft, not a chore</li>\n<li><strong>Trusted Partner</strong>: Excellent judgment, discretion, and communication skills</li>\n<li><strong>Onsite Commitment:</strong> Ability to be onsite in Seattle 5 days per week (this role is in-person by design with flexibility as needed)</li>\n"},{"text":"Bonus","content":"\n<li>Experience at a growth-stage AI company</li>\n<li>Background supporting a satellite office or distributed team</li>\n<li>Exposure to tools in our stack: Rippling, Pave</li>\n"},{"text":"Interview Process ","content":"<div>\n<p>Please only apply if you are able and willing to work out of our Seattle Hub 5 days per week.</p>\n<p>We want this to be a fast, transparent, and mutually beneficial process. Here are the steps you can expect from our interview process...</p>\n\n<li><strong>Phone Screen with Talent Partner</strong>: A quick chat with our recruiter to learn about your background, understand your career aspirations, and share detailed insight into the role, team structure, and our high-performance culture. This conversation focuses on planning and prioritization, resilience, candidate experience, and your sourcing and strategy approach.</li>\n<li><strong>Hiring Manager Screen (Virtual)</strong>: A deeper conversation with the SVP, People to assess role-specific experience, recruiting craft, and how you operate. This stage continues to explore planning and prioritization, resilience, the candidate experience you've built in past roles, and your approach to sourcing and strategy.</li>\n<li><strong>Culture &amp; Technical (Virtual)</strong>: A 1:1 interview that assess how you build culture, embody our values, and partner cross-functionally with HR and your technical recruiting depth and fluency recruiting for AI-forward roles.</li>\n<li><strong>Final On-Site Interview</strong>: The final stage, where you'll meet with the CTO in our Seattle office. This interview focuses on collaboration, stakeholder management, and your vision for the role and our growing Seattle hub.</li>\n\n</div>"}],"salaryRange":{"min":120000,"max":160000,"currency":"USD","interval":"per-year-salary"},"text":"Technical Recruiter / Site Lead","country":"US","workplaceType":"onsite","opening":"<h2><strong style=\"font-size: 18px;\">ABOUT ARTERA</strong></h2>\n<div><strong style=\"font-size: 16px;\">Our Mission: </strong><span style=\"font-size: 16px;\">Make healthcare #1 in customer service.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">What We Deliver: </strong><a href=\"https://artera.io/\">Artera</a> is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers&rsquo; needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.\n<p><a href=\"https://www.youtube.com/watch?v=JEYTib2k8-w\"><span style=\"font-size: 16px;\">Hear from our CEO</span></a><span style=\"font-size: 16px;\">, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare&rsquo;s history!</span></p>\n</div>\n<div><strong style=\"font-size: 16px;\">Our award-winning culture:&nbsp;</strong><span style=\"font-size: 16px;\">Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. <strong>5000 Fastest Growing Private Companies</strong> (2020, 2021, 2022, 2023, 2024); <strong>Deloitte Technology Fast 500</strong> (2021, 2022, 2023, 2024, 2025); <strong>Built In Best Companies to Work For</strong> (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of &ldquo;America&rsquo;s Best Startup Employers,&rdquo; Newsweek as one of the &ldquo;World&rsquo;s Best Digital Health Companies,&rdquo; and named one of the top &ldquo;44 Startups to Bet your Career on in 2024&rdquo; by Business Insider.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.</span></div>","openingPlain":"ABOUT ARTERA\nOur Mission: Make healthcare #1 in customer service.\n \nWhat We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. \nHear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!\nOur award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.\n \nApplicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/artera-2/7e788d33-9038-4a8a-af95-16bd7a291ce9","applyUrl":"https://jobs.lever.co/artera-2/7e788d33-9038-4a8a-af95-16bd7a291ce9/apply"}]