[{"additionalPlain":"Alloy reserves the right to request a schedule change even after schedule is set as business needs arise but contractor can as well as long as it fits with other contractors. Any days off (including statutory holidays) should be agreed upon in advance to ensure coverage.\n \nThis is a month to month contract position with an initial commitment of 6 months.\n \nContractor will need to meet Alloy’s security requirements including: basic background check upon offer as Contractor will be dealing with sensitive data, accepting and complying with all Alloy security policies, and have a computer with full hard disk encryption (if not possible please let us know ahead of time for potential alternatives).\n \n","additional":"Alloy reserves the right to request a schedule change even after schedule is set as business needs arise but contractor can as well as long as it fits with other contractors. Any days off (including statutory holidays) should be agreed upon in advance to ensure coverage.
\n
\nThis is a month to month contract position with an initial commitment of 6 months.
\n
\nContractor will need to meet Alloy’s security requirements including: basic background check upon offer as Contractor will be dealing with sensitive data, accepting and complying with all Alloy security policies, and have a computer with full hard disk encryption (if not possible please let us know ahead of time for potential alternatives).
\n
","categories":{"commitment":"Contract","location":"Toronto, ON","team":"Client Solutions","allLocations":["Toronto, ON"]},"createdAt":1776139234705,"descriptionPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.\n\nAbout The Role\nOur network-based data platform is one of Alloy.ai’s core strategic assets. When we work with manufacturers, we are able to quickly integrate disparate information shared by their trading partners, including retailers, material suppliers, distributors and logistics providers, and we can do that up to an order of magnitude faster than other solutions. Most of our integration infrastructure with more than 400 active integrations is fully reusable, and connections to common trading partners are maintained across multiple Alloy customers.\nOur implementation team is in charge of building,and deploying data for customers, ensuring integration best practices are adhered to.\n\nThis contractor role extends our implementation team and will interface with integration specialists, project managers and our engineering team.\nAbout You \nIn this role, you will help a project team deliver retailer data integrations to our customers. Your task is to devise data mapping procedures for new retailer data feeds based on existing best practices for feed design and implementations and to deliver them to our customers.\nYou will write data transformations for our data pipeline which processes our customers’ data at any time of day. You will get to know the data back office of retailers you may know from your daily shopping and learn more about some of your favourite brands’ businesses.\nTo succeed in this position, you should possess curiosity, creativity, good problem solving skills and be an effective communicator all while being able to work successfully in a team and independently. \n\n\n","description":"
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
About The Role
\nOur network-based data platform is one of Alloy.ai’s core strategic assets. When we work with manufacturers, we are able to quickly integrate disparate information shared by their trading partners, including retailers, material suppliers, distributors and logistics providers, and we can do that up to an order of magnitude faster than other solutions. Most of our integration infrastructure with more than 400 active integrations is fully reusable, and connections to common trading partners are maintained across multiple Alloy customers.
\nOur implementation team is in charge of building,and deploying data for customers, ensuring integration best practices are adhered to.
\nThis contractor role extends our implementation team and will interface with integration specialists, project managers and our engineering team.
\nAbout You
\nIn this role, you will help a project team deliver retailer data integrations to our customers. Your task is to devise data mapping procedures for new retailer data feeds based on existing best practices for feed design and implementations and to deliver them to our customers.
\nYou will write data transformations for our data pipeline which processes our customers’ data at any time of day. You will get to know the data back office of retailers you may know from your daily shopping and learn more about some of your favourite brands’ businesses.
\nTo succeed in this position, you should possess curiosity, creativity, good problem solving skills and be an effective communicator all while being able to work successfully in a team and independently.
\n
","id":"1ec909ae-b1ca-4ab6-ad2b-e2d4218fb230","lists":[{"text":"What You Will Do","content":"\n\n
\nDesign and build new integrations for retailer data sources based on customer requirements to unlock powerful cross-retailer analyses combining data from various, disparate data sources.
\n\n
\nCritically QA and test your work.
\n\n
\nAnalyze data for issues and report back possible solution paths to team members if you cannot solve them.
\n\n
\nFacilitate quality checks and provide User Acceptance Testing dashboards for integrations prior to customer sign off.
\n\n
\nWork together with a project team of project managers, integrations specialists, and data engineers to deliver a stellar customer experience throughout the implementation journey.
\n\n
\nDeliver against a project plan with deadlines and timelines while providing progress as necessary to internal stakeholders.
\n\n\n
\n\n
\nYou are adept at data analysis and data wrangling through programming (e.g. pandas, dplyr), database querying (SQL), or spreadsheets (Excel).
\n\n
\nYou can successfully work independently on projects and deliver to deadlines.
\n\n
\nAbility to communicate regularly to stakeholders and identify delays or roadblocks early to ensure key deadlines and milestones are met.
\n\n
\nYou are intellectually curious, especially about data, and are constantly eager to find out how things work and how to fix them.
\n\n
\nYou are a self-starter, and actively seek advice from other team members to maximize the quality of your work.
\n\n
\nYou are an effective communicator both verbally and written with a knack for translating technical details to non-technical audiences.
\n\n
\nYou are organized, can effectively keep track of a long to-do list in order to prioritize and deliver tasks on time. You leave no loose ends!
\n\n
\nPreferably, you have some experience working with versioning tools and code review.
\n\n\n
\n
Role Specifics
\n
\n- Contract role is hourly with an expected initial scope of 20 hours a week with daily, set hours overlapping with 9am - 5pm EST. There is potential for additional hours up to 40 hours a week, with flexibility to set your own schedule over time if deliverables are being met.
\n- \n
This is a 6 month contract position to start with a potential opportunity for extension.
\n \n- \n
Role is preferred to be in person in Vancouver or Toronto but Remote will be considered for the right candidate.
\n \n- \n
Work needs to be completed from the United States or Canada unless discussed ahead of time with the VP of Operations and hiring manager.
\n \n- \n
Contractor needs to have a computer that meets the below requirements (if not possible please let us know ahead of time for potential alternatives) and comply with all of Alloy’s security requirements including a basic background check.
\n\n \n- \n
Pay will be semi-monthly. This is not a full time position and does not offer benefits.
\n \n
\n
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
","openingPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.","descriptionBody":"About The Role
\nOur network-based data platform is one of Alloy.ai’s core strategic assets. When we work with manufacturers, we are able to quickly integrate disparate information shared by their trading partners, including retailers, material suppliers, distributors and logistics providers, and we can do that up to an order of magnitude faster than other solutions. Most of our integration infrastructure with more than 400 active integrations is fully reusable, and connections to common trading partners are maintained across multiple Alloy customers.
\nOur implementation team is in charge of building,and deploying data for customers, ensuring integration best practices are adhered to.
\nThis contractor role extends our implementation team and will interface with integration specialists, project managers and our engineering team.
\nAbout You
\nIn this role, you will help a project team deliver retailer data integrations to our customers. Your task is to devise data mapping procedures for new retailer data feeds based on existing best practices for feed design and implementations and to deliver them to our customers.
\nYou will write data transformations for our data pipeline which processes our customers’ data at any time of day. You will get to know the data back office of retailers you may know from your daily shopping and learn more about some of your favourite brands’ businesses.
\nTo succeed in this position, you should possess curiosity, creativity, good problem solving skills and be an effective communicator all while being able to work successfully in a team and independently.
\n
","descriptionBodyPlain":"About The Role\nOur network-based data platform is one of Alloy.ai’s core strategic assets. When we work with manufacturers, we are able to quickly integrate disparate information shared by their trading partners, including retailers, material suppliers, distributors and logistics providers, and we can do that up to an order of magnitude faster than other solutions. Most of our integration infrastructure with more than 400 active integrations is fully reusable, and connections to common trading partners are maintained across multiple Alloy customers.\nOur implementation team is in charge of building,and deploying data for customers, ensuring integration best practices are adhered to.\n\nThis contractor role extends our implementation team and will interface with integration specialists, project managers and our engineering team.\nAbout You \nIn this role, you will help a project team deliver retailer data integrations to our customers. Your task is to devise data mapping procedures for new retailer data feeds based on existing best practices for feed design and implementations and to deliver them to our customers.\nYou will write data transformations for our data pipeline which processes our customers’ data at any time of day. You will get to know the data back office of retailers you may know from your daily shopping and learn more about some of your favourite brands’ businesses.\nTo succeed in this position, you should possess curiosity, creativity, good problem solving skills and be an effective communicator all while being able to work successfully in a team and independently. \n\n\n","hostedUrl":"https://jobs.lever.co/alloy/1ec909ae-b1ca-4ab6-ad2b-e2d4218fb230","applyUrl":"https://jobs.lever.co/alloy/1ec909ae-b1ca-4ab6-ad2b-e2d4218fb230/apply"},{"additionalPlain":"","additional":"Alloy reserves the right to request a schedule change even after schedule is set as business needs arise but contractor can as well as long as it fits with other contractors. Any days off (including statutory holidays) should be agreed upon in advance to ensure coverage.
\n
\nThis is a month to month contract position with an initial commitment of 6 months.
\n
\nContractor will need to meet Alloy’s security requirements including: basic background check upon offer as Contractor will be dealing with sensitive data, accepting and complying with all Alloy security policies, and have a computer with full hard disk encryption (if not possible please let us know ahead of time for potential alternatives).
\n
","categories":{"commitment":"Contract","location":"Vancouver, BC","team":"Client Solutions","allLocations":["Vancouver, BC"]},"createdAt":1776139074899,"descriptionPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.","description":"
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
About The Role
\nOur network-based data platform is one of Alloy.ai’s core strategic assets. When we work with manufacturers, we are able to quickly integrate disparate information shared by their trading partners, including retailers, material suppliers, distributors and logistics providers, and we can do that up to an order of magnitude faster than other solutions. Most of our integration infrastructure with more than 400 active integrations is fully reusable, and connections to common trading partners are maintained across multiple Alloy customers.
\nOur implementation team is in charge of building,and deploying data for customers, ensuring integration best practices are adhered to.
\nThis contractor role extends our implementation team and will interface with integration specialists, project managers and our engineering team.
\nAbout You
\nIn this role, you will help a project team deliver retailer data integrations to our customers. Your task is to devise data mapping procedures for new retailer data feeds based on existing best practices for feed design and implementations and to deliver them to our customers.
\nYou will write data transformations for our data pipeline which processes our customers’ data at any time of day. You will get to know the data back office of retailers you may know from your daily shopping and learn more about some of your favourite brands’ businesses.
\nTo succeed in this position, you should possess curiosity, creativity, good problem solving skills and be an effective communicator all while being able to work successfully in a team and independently.
\n
","id":"68115da2-2290-4728-89dc-a43ced799756","lists":[{"text":"What You Will Do","content":"\n\n
\nDesign and build new integrations for retailer data sources based on customer requirements to unlock powerful cross-retailer analyses combining data from various, disparate data sources.
\n\n
\nCritically QA and test your work.
\n\n
\nAnalyze data for issues and report back possible solution paths to team members if you cannot solve them.
\n\n
\nFacilitate quality checks and provide User Acceptance Testing dashboards for integrations prior to customer sign off.
\n\n
\nWork together with a project team of project managers, integrations specialists, and data engineers to deliver a stellar customer experience throughout the implementation journey.
\n\n
\nDeliver against a project plan with deadlines and timelines while providing progress as necessary to internal stakeholders.
\n\n\n
\n\n
\nYou are adept at data analysis and data wrangling through programming (e.g. pandas, dplyr), database querying (SQL), or spreadsheets (Excel).
\n\n
\nYou can successfully work independently on projects and deliver to deadlines.
\n\n
\nAbility to communicate regularly to stakeholders and identify delays or roadblocks early to ensure key deadlines and milestones are met.
\n\n
\nYou are intellectually curious, especially about data, and are constantly eager to find out how things work and how to fix them.
\n\n
\nYou are a self-starter, and actively seek advice from other team members to maximize the quality of your work.
\n\n
\nYou are an effective communicator both verbally and written with a knack for translating technical details to non-technical audiences.
\n\n
\nYou are organized, can effectively keep track of a long to-do list in order to prioritize and deliver tasks on time. You leave no loose ends!
\n\n
\nPreferably, you have some experience working with versioning tools and code review.
\n\n\n
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
","openingPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.","descriptionBody":"About The Role
\nOur network-based data platform is one of Alloy.ai’s core strategic assets. When we work with manufacturers, we are able to quickly integrate disparate information shared by their trading partners, including retailers, material suppliers, distributors and logistics providers, and we can do that up to an order of magnitude faster than other solutions. Most of our integration infrastructure with more than 400 active integrations is fully reusable, and connections to common trading partners are maintained across multiple Alloy customers.
\nOur implementation team is in charge of building,and deploying data for customers, ensuring integration best practices are adhered to.
\nThis contractor role extends our implementation team and will interface with integration specialists, project managers and our engineering team.
\nAbout You
\nIn this role, you will help a project team deliver retailer data integrations to our customers. Your task is to devise data mapping procedures for new retailer data feeds based on existing best practices for feed design and implementations and to deliver them to our customers.
\nYou will write data transformations for our data pipeline which processes our customers’ data at any time of day. You will get to know the data back office of retailers you may know from your daily shopping and learn more about some of your favourite brands’ businesses.
\nTo succeed in this position, you should possess curiosity, creativity, good problem solving skills and be an effective communicator all while being able to work successfully in a team and independently.
\n
","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/alloy/68115da2-2290-4728-89dc-a43ced799756","applyUrl":"https://jobs.lever.co/alloy/68115da2-2290-4728-89dc-a43ced799756/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","location":"Remote - United States","team":"Sales","allLocations":["Remote - United States"]},"createdAt":1601428757498,"descriptionPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.\n\nAbout the role\n\nThe Enterprise Account Executive role is responsible for growing our customer base for companies with revenue over $500M. The Enterprise Account Executive role will have ownership over and carry a quota for assigned territories and named accounts. \n\nAlloy Account Executives are passionate about innovation that we are driving for consumer brand manufacturers around inventory visibility and connected planning and execution. Successful candidates will be experts at developing champion relationships, telling a complex and powerful value proposition story, and end-to-end pipeline and relationship management including building, expanding and up-selling. \n\nAbout You\n\nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and aspire to be full-stack at what you do. \n\nYou have an innate drive to be successful, and you bring both the acumen and the grit to achieve your objectives. Each problem you solve will leave a mark, shaping the future of our sales strategy. \n\nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion. \n\nYou think big and want to change the way an entire industry operates.\n","description":"
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
About the role
The Enterprise Account Executive role is responsible for growing our customer base for companies with revenue over $500M. The Enterprise Account Executive role will have ownership over and carry a quota for assigned territories and named accounts.
Alloy Account Executives are passionate about innovation that we are driving for consumer brand manufacturers around inventory visibility and connected planning and execution. Successful candidates will be experts at developing champion relationships, telling a complex and powerful value proposition story, and end-to-end pipeline and relationship management including building, expanding and up-selling.
About You
You thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and aspire to be full-stack at what you do.
You have an innate drive to be successful, and you bring both the acumen and the grit to achieve your objectives. Each problem you solve will leave a mark, shaping the future of our sales strategy.
You don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.
You think big and want to change the way an entire industry operates.
","id":"6f359313-0233-47c9-a030-ef57b3bc3a68","lists":[{"text":"What You'll Do","content":"Have ownership for all customer development activities and quota achievement in a named territory.Build and manage pipeline in order to hit quarterly quota. Collaborate with Marketing and SDRs but also sourcing your own opportunitiesDevelop and maintain relationships with champions at key target accounts within the territory.Responsible for forecasting and detailed pipeline management for the territory.Managing all aspects of the deal lifecycle in partnership with Solution Consultants.Discover, improve and execute new approaches to reach our audience, including events and shows, campaigns, referral, collateral and case studies. Act as a self-starter while leveraging cross-functional collaboration wherever appropriate.Provide continuous feedback to the broader team about product positioning, feature requests, and competitive landscape.Be an ambassador to the consumer goods community for the company."},{"text":"What We're Looking For","content":"Bachelor’s degree required.8+ years of enterprise SaaS selling experience in the retail/consumer goods vertical or Supply Chain function.Experience successfully selling (85%+ quota attainment) in a startup environment.Comfort speaking to a wide range of buyers including IT and data analytics personas. Proof of consistent achievement or overachievement of enterprise sales quota (90%+) on $1.2M+ quota.Experience prospecting, building and managing sales pipeline, forecasting and reporting.Strong ability to communicate value proposition for complex enterprise SaaS technology.Experience selling directly into retail or consumer goods brands with revenues of $500M+ is preferred.Experience in emerging business category or trained in challenger-style selling is strongly preferred.A self-starter who is able to work successfully in person or remotely while traveling up to 10% of the year. Strong collaborator with an interest in working cross-functionally to fuel our growth.Above all: you are an entrepreneur at heart, self-motivated, with an insatiable can-do mentality"}],"salaryRange":{"min":250000,"max":300000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Salary listed is for on target earnings. Role is 50% Salary and 50% Variable based on quota attainment. Salary is based on level of experience and final scope of role including quota. Alloy reserves the right to update salary ranges based on required skill set, job scope, market conditions, etc. at any time.
","salaryDescriptionPlain":"Salary listed is for on target earnings. Role is 50% Salary and 50% Variable based on quota attainment. Salary is based on level of experience and final scope of role including quota. Alloy reserves the right to update salary ranges based on required skill set, job scope, market conditions, etc. at any time.\n","text":"Enterprise Account Executive","country":"US","workplaceType":"remote","opening":"
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
","openingPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.","descriptionBody":"About the role
The Enterprise Account Executive role is responsible for growing our customer base for companies with revenue over $500M. The Enterprise Account Executive role will have ownership over and carry a quota for assigned territories and named accounts.
Alloy Account Executives are passionate about innovation that we are driving for consumer brand manufacturers around inventory visibility and connected planning and execution. Successful candidates will be experts at developing champion relationships, telling a complex and powerful value proposition story, and end-to-end pipeline and relationship management including building, expanding and up-selling.
About You
You thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and aspire to be full-stack at what you do.
You have an innate drive to be successful, and you bring both the acumen and the grit to achieve your objectives. Each problem you solve will leave a mark, shaping the future of our sales strategy.
You don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.
You think big and want to change the way an entire industry operates.
","descriptionBodyPlain":"About the role\n\nThe Enterprise Account Executive role is responsible for growing our customer base for companies with revenue over $500M. The Enterprise Account Executive role will have ownership over and carry a quota for assigned territories and named accounts. \n\nAlloy Account Executives are passionate about innovation that we are driving for consumer brand manufacturers around inventory visibility and connected planning and execution. Successful candidates will be experts at developing champion relationships, telling a complex and powerful value proposition story, and end-to-end pipeline and relationship management including building, expanding and up-selling. \n\nAbout You\n\nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and aspire to be full-stack at what you do. \n\nYou have an innate drive to be successful, and you bring both the acumen and the grit to achieve your objectives. Each problem you solve will leave a mark, shaping the future of our sales strategy. \n\nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion. \n\nYou think big and want to change the way an entire industry operates.\n","hostedUrl":"https://jobs.lever.co/alloy/6f359313-0233-47c9-a030-ef57b3bc3a68","applyUrl":"https://jobs.lever.co/alloy/6f359313-0233-47c9-a030-ef57b3bc3a68/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","location":"Remote - United States","team":"Sales","allLocations":["Remote - United States"]},"createdAt":1519801128216,"descriptionPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.\n\nAbout the role\n\nThe Mid Market Account Executive role is responsible for growing our customer base for companies with revenue between $100M - $500M. The Mid Market Account Executive role will have ownership over and carry a quota for assigned territories and named accounts. \n\nAlloy Account Executives are passionate about innovation that we are driving for consumer brand manufacturers around inventory visibility and connected planning and execution. Successful candidates will be experts at developing champion relationships, telling a complex and powerful value proposition story, and end-to-end pipeline and relationship management including building, expanding and up-selling. \n\nAbout you\n\nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and aspire to be full-stack at what you do. \n\nYou have an innate drive to be successful, and you bring both the acumen and the grit to achieve your objectives. Each problem you solve will leave a mark, shaping the future of our sales strategy. \n\nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion. \n\nYou think big and want to change the way an entire industry operates.\n","description":"
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
About the role
The Mid Market Account Executive role is responsible for growing our customer base for companies with revenue between $100M - $500M. The Mid Market Account Executive role will have ownership over and carry a quota for assigned territories and named accounts.
Alloy Account Executives are passionate about innovation that we are driving for consumer brand manufacturers around inventory visibility and connected planning and execution. Successful candidates will be experts at developing champion relationships, telling a complex and powerful value proposition story, and end-to-end pipeline and relationship management including building, expanding and up-selling.
About you
You thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and aspire to be full-stack at what you do.
You have an innate drive to be successful, and you bring both the acumen and the grit to achieve your objectives. Each problem you solve will leave a mark, shaping the future of our sales strategy.
You don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.
You think big and want to change the way an entire industry operates.
","id":"dfd5d78b-4ef4-47eb-a663-0f7e27ba2d07","lists":[{"text":"What You'll Do","content":"Have ownership for all customer development activities and quota achievement in a named territory.Build and manage pipeline in order to hit quarterly quota. Collaborate with Marketing and SDRs but also sourcing your own opportunities.Develop and maintain relationships with champions at key target accounts within the territory.Responsible for forecasting and detailed pipeline management for the territory.Managing all aspects of the deal lifecycle in partnership with Solution Consultants.Discover, improve and execute new approaches to reach our audience, including events and shows, campaigns, referral, collateral and case studies. Act as a self-starter while leveraging cross-functional collaboration wherever appropriate.Provide continuous feedback to the broader team about product positioning, feature requests, and competitive landscape.Be an ambassador to the consumer goods community for the company."},{"text":"What We're Looking For","content":"Bachelor’s degree required.3+ years of enterprise SaaS selling experience in the retail/consumer goods vertical or Supply Chain function.Experience successfully selling (90%+ quota attainment) in a startup environment on $800K+ quota.Comfort speaking to a wide range of buyers including IT and data analytics personas. Proof of consistent achievement or overachievement of enterprise sales quotaExperience prospecting, building and managing sales pipeline, forecasting and reporting.Strong ability to communicate value proposition for complex enterprise SaaS technology.Experience selling directly into retail or consumer goods brands with revenues of $100M or more is preferred.Experience in emerging business category or trained in challenger-style selling is strongly preferred.A self-starter who is able to work successfully in person or remotely while traveling up to 20% of the year. Strong collaborator with an interest in working cross-functionally to fuel our growth.Above all: you are an entrepreneur at heart, self-motivated, with an insatiable can-do mentality"}],"salaryRange":{"min":150000,"max":250000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Salary listed is for on target earnings. Role is 50% Salary and 50% Variable based on quota attainment. Salary is based on level of experience and final scope of role. Alloy reserves the right to update salary ranges based on required skill set, job scope, market conditions, etc. at any time.
","salaryDescriptionPlain":"Salary listed is for on target earnings. Role is 50% Salary and 50% Variable based on quota attainment. Salary is based on level of experience and final scope of role. Alloy reserves the right to update salary ranges based on required skill set, job scope, market conditions, etc. at any time.\n","text":"Mid-Market Account Executive","country":"US","workplaceType":"remote","opening":"
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
","openingPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.","descriptionBody":"About the role
The Mid Market Account Executive role is responsible for growing our customer base for companies with revenue between $100M - $500M. The Mid Market Account Executive role will have ownership over and carry a quota for assigned territories and named accounts.
Alloy Account Executives are passionate about innovation that we are driving for consumer brand manufacturers around inventory visibility and connected planning and execution. Successful candidates will be experts at developing champion relationships, telling a complex and powerful value proposition story, and end-to-end pipeline and relationship management including building, expanding and up-selling.
About you
You thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and aspire to be full-stack at what you do.
You have an innate drive to be successful, and you bring both the acumen and the grit to achieve your objectives. Each problem you solve will leave a mark, shaping the future of our sales strategy.
You don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.
You think big and want to change the way an entire industry operates.
","descriptionBodyPlain":"About the role\n\nThe Mid Market Account Executive role is responsible for growing our customer base for companies with revenue between $100M - $500M. The Mid Market Account Executive role will have ownership over and carry a quota for assigned territories and named accounts. \n\nAlloy Account Executives are passionate about innovation that we are driving for consumer brand manufacturers around inventory visibility and connected planning and execution. Successful candidates will be experts at developing champion relationships, telling a complex and powerful value proposition story, and end-to-end pipeline and relationship management including building, expanding and up-selling. \n\nAbout you\n\nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and aspire to be full-stack at what you do. \n\nYou have an innate drive to be successful, and you bring both the acumen and the grit to achieve your objectives. Each problem you solve will leave a mark, shaping the future of our sales strategy. \n\nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion. \n\nYou think big and want to change the way an entire industry operates.\n","hostedUrl":"https://jobs.lever.co/alloy/dfd5d78b-4ef4-47eb-a663-0f7e27ba2d07","applyUrl":"https://jobs.lever.co/alloy/dfd5d78b-4ef4-47eb-a663-0f7e27ba2d07/apply"},{"additionalPlain":"Alloy reserves the right to request a schedule change even after schedule is set as business needs arise but contractor can as well as long as it fits with other contractors. Any days off (including statutory holidays) should be agreed upon in advance to ensure coverage.\n \nThis is a month to month contract position with an initial commitment of 6 months.\n \nRole is remote. Work needs to be completed from the United States or Canada unless discussed ahead of time with manager and Operations contact.\n \nContractor will need to meet Alloy’s security requirements including: basic background check upon offer as Contractor will be dealing with sensitive data, accepting and complying with all Alloy security policies, and have a computer with full hard disk encryption (if not possible please let us know ahead of time for potential alternatives).\n \n \n","additional":"Alloy reserves the right to request a schedule change even after schedule is set as business needs arise but contractor can as well as long as it fits with other contractors. Any days off (including statutory holidays) should be agreed upon in advance to ensure coverage.
\n
\nThis is a month to month contract position with an initial commitment of 6 months.
\n
\nRole is remote. Work needs to be completed from the United States or Canada unless discussed ahead of time with manager and Operations contact.
\n
\nContractor will need to meet Alloy’s security requirements including: basic background check upon offer as Contractor will be dealing with sensitive data, accepting and complying with all Alloy security policies, and have a computer with full hard disk encryption (if not possible please let us know ahead of time for potential alternatives).
\n
\n
","categories":{"commitment":"Contract","location":"Remote - Canada","team":"Client Solutions","allLocations":["Remote - Canada"]},"createdAt":1731270026259,"descriptionPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.\n\nAbout The Role\n \nThis part-time contracting role is a crucial part of our Client Solutions team while we scale. This role will be online from 6 - 8am PT supporting getting data into our platform by 8am PT in order to ensure our customers have their latest data from key retailers.\n \nIt will involve executing an outlined process and QAing data as it flows into our system. This role may also engage in Tier 1 and Tier 2 support to our growing customer base. No advanced technical skills are required; the role is process-driven and training will be provided.”\n \nAbout You\n \nIn this role, you will provide crucial support to make sure our data platform always has the most accurate data. You are able to work independently and pride yourself on completing a task successfully and QAing any issues if not with minimal supervision. You are reliable and can communicate effectively and succinctly to remote team members. \n","description":"
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
About The Role
\n
\nThis part-time contracting role is a crucial part of our Client Solutions team while we scale. This role will be online from 6 - 8am PT supporting getting data into our platform by 8am PT in order to ensure our customers have their latest data from key retailers.
\n
\nIt will involve executing an outlined process and QAing data as it flows into our system. This role may also engage in Tier 1 and Tier 2 support to our growing customer base. No advanced technical skills are required; the role is process-driven and training will be provided.”
\n
\nAbout You
\n
\nIn this role, you will provide crucial support to make sure our data platform always has the most accurate data. You are able to work independently and pride yourself on completing a task successfully and QAing any issues if not with minimal supervision. You are reliable and can communicate effectively and succinctly to remote team members.
","id":"a22f91d4-373e-4a8a-b19a-b607411d20bb","lists":[{"text":"What You Will Do","content":"\nBe online and available 5 days a week with Saturday & Sunday a must every week from 6 - 8am PT except for Saturdays where you will be online 10am - 12pm PT.\nLeverage an outlined process for ingesting data into the Alloy Platform by 8am PT which involves logging into a retailer portal, downloading data, and uploading it into Alloy’s system. \nProactively update Alloy internal team on any issues or delays that arrive via Slack. \nFacilitate quality checks to ensure data accuracy. \nIf time allows, triage inbound tickets and assign them to appropriate groups to resolve.\nIf time allows, respond to customer queries in a timely and accurate way via Alloy’s Zendesk ticketing system.\n"},{"text":"What We Are Looking For","content":"\nYou must be able to consistently work Saturdays from 10am - 12pm PST, Sundays from 6am - 8am PST and 3 other days 6am - 8am Monday through Friday (5 total days, 10 total hours) including statutory holidays. Any planned unavailability needs to be communicated and coordinated in advance. \nYou must be available to work on Saturdays (10am - 12pm PST) & Sundays (6am - 8am PST) but the other 3 days during the Monday - Friday work week can be flexible based on the availability of the other contractors. \nDetail oriented and comfortable in MS Excel and Google Sheets.\nComfort with data and QAing its accuracy. Ability to work independently with effective time management and minimal supervision.\nWhile not necessary, experience using Zendesk or other help desk software in order to respond to customer inquiries is a plus.\n"}],"salaryRange":{"min":250,"max":250,"currency":"CAD","interval":"per-week-salary"},"salaryDescription":"Role will be $25 CAD / hour for 5 days per week, 6 - 8am PT for 5 days a week that is agreed up on in advance. Work can be completed in other time zones but must be during the shift time as outlined. Contractors must be available to work on Saturday (schedule is 10am - 12pm PT) & Sunday (6am - 8am PT) but other 3 days are negotiable. Pay will be semi-monthly.
\n
\nThis is not a full time position and does not offer benefits.
","salaryDescriptionPlain":"Role will be $25 CAD / hour for 5 days per week, 6 - 8am PT for 5 days a week that is agreed up on in advance. Work can be completed in other time zones but must be during the shift time as outlined. Contractors must be available to work on Saturday (schedule is 10am - 12pm PT) & Sunday (6am - 8am PT) but other 3 days are negotiable. Pay will be semi-monthly.\n \nThis is not a full time position and does not offer benefits. \n","text":"Part-time Data Contractor (10 hours / week over 5 days)","country":"CA","workplaceType":"remote","opening":"
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
","openingPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.","descriptionBody":"About The Role
\n
\nThis part-time contracting role is a crucial part of our Client Solutions team while we scale. This role will be online from 6 - 8am PT supporting getting data into our platform by 8am PT in order to ensure our customers have their latest data from key retailers.
\n
\nIt will involve executing an outlined process and QAing data as it flows into our system. This role may also engage in Tier 1 and Tier 2 support to our growing customer base. No advanced technical skills are required; the role is process-driven and training will be provided.”
\n
\nAbout You
\n
\nIn this role, you will provide crucial support to make sure our data platform always has the most accurate data. You are able to work independently and pride yourself on completing a task successfully and QAing any issues if not with minimal supervision. You are reliable and can communicate effectively and succinctly to remote team members.
","descriptionBodyPlain":"About The Role\n \nThis part-time contracting role is a crucial part of our Client Solutions team while we scale. This role will be online from 6 - 8am PT supporting getting data into our platform by 8am PT in order to ensure our customers have their latest data from key retailers.\n \nIt will involve executing an outlined process and QAing data as it flows into our system. This role may also engage in Tier 1 and Tier 2 support to our growing customer base. No advanced technical skills are required; the role is process-driven and training will be provided.”\n \nAbout You\n \nIn this role, you will provide crucial support to make sure our data platform always has the most accurate data. You are able to work independently and pride yourself on completing a task successfully and QAing any issues if not with minimal supervision. You are reliable and can communicate effectively and succinctly to remote team members. \n","hostedUrl":"https://jobs.lever.co/alloy/a22f91d4-373e-4a8a-b19a-b607411d20bb","applyUrl":"https://jobs.lever.co/alloy/a22f91d4-373e-4a8a-b19a-b607411d20bb/apply"},{"additionalPlain":"Benefits of Joining Alloy \nFlexible PTO – We trust our team to take the time they need to recharge and perform at their best\n401(k) Matching Program – Helping you invest in your long-term financial future\nWeekly Team Lunches – Regular opportunities to connect, collaborate, and build relationships across the team\nProfessional Development Budget – Dedicated resources to support your growth, whether through courses, certifications, or other learning opportunities\nMonthly Transit Reimbursement - Covering your commute to make getting to the office seamless and stress-free\nPaid Parental Leave - Dedicated time off to focus on your family during one of life’s most important transitions\n","additional":"Benefits of Joining Alloy
\n\n- \n
Flexible PTO – We trust our team to take the time they need to recharge and perform at their best
\n \n- \n
401(k) Matching Program – Helping you invest in your long-term financial future
\n \n- \n
Weekly Team Lunches – Regular opportunities to connect, collaborate, and build relationships across the team
\n \n- \n
Professional Development Budget – Dedicated resources to support your growth, whether through courses, certifications, or other learning opportunities
\n \n- \n
Monthly Transit Reimbursement - Covering your commute to make getting to the office seamless and stress-free
\n \n- \n
Paid Parental Leave - Dedicated time off to focus on your family during one of life’s most important transitions
\n \n
","categories":{"commitment":"Full-time","location":"Denver, CO","team":"Client Solutions","allLocations":["Denver, CO"]},"createdAt":1776919121403,"descriptionPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.\n\nAbout the Role \nWe are growing our Client Solutions team to support and expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement.\nAs a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You’ll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and drive increased profitability for our customers with their ability to make faster and more informed decisions.\nAt Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance and our own potential. Every part of the organization works toward this objective, and Client Solutions takes the lead.\nThe knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning.\nAbout You \n \nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.\n \nYou are comfortable balancing competing priorities across a portfolio of accounts, knowing when to go deep and when to drive efficiency. You take ownership of your customers’ outcomes and are proactive in identifying opportunities for improvement, growth, and risk mitigation.\n \nYou have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company’s strategy.\n \nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.\n \nYou are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.\n \nYou thrive in an environment where priorities evolve, processes are refined, and new challenges emerge. You actively contribute to new initiatives, help test and refine approaches, and roll out improvements that elevate how we operate.\nYou are excited by the opportunity to not just manage customers, but to help build a world-class Customer Success organization. You take pride in leaving things better than you found them—whether that’s a customer relationship, a playbook, or a team process.\nYou think big and want to change the way an entire industry operates.\n \n","description":"
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
About the Role
\nWe are growing our Client Solutions team to support and expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement.
\nAs a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You’ll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and drive increased profitability for our customers with their ability to make faster and more informed decisions.
\nAt Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance and our own potential. Every part of the organization works toward this objective, and Client Solutions takes the lead.
\nThe knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning.
\nAbout You
\n
\nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.
\n
\nYou are comfortable balancing competing priorities across a portfolio of accounts, knowing when to go deep and when to drive efficiency. You take ownership of your customers’ outcomes and are proactive in identifying opportunities for improvement, growth, and risk mitigation.
\n
\nYou have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company’s strategy.
\n
\nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.
\n
\nYou are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.
\n
\nYou thrive in an environment where priorities evolve, processes are refined, and new challenges emerge. You actively contribute to new initiatives, help test and refine approaches, and roll out improvements that elevate how we operate.
\nYou are excited by the opportunity to not just manage customers, but to help build a world-class Customer Success organization. You take pride in leaving things better than you found them—whether that’s a customer relationship, a playbook, or a team process.
\nYou think big and want to change the way an entire industry operates.
\n
","id":"9377b334-45ef-4fda-a515-29c350056a03","lists":[{"text":"What You Will Do","content":"\n\nManage a portfolio of ~10–20 Mid-Market and Enterprise customers, serving as the primary point of contact from onboarding through renewal and growth.
\n\n\nSupport stakeholders from day-to-day users to VP-level leaders to achieve fast, measurable outcomes with Alloy.ai
\n\n\nAct as the primary point of contact for assigned customers from kickoff through and including renewal.
\n\n\nCollaborate with customers to create long-lasting business connections, strengthening all customer relationships and building them into true business partnerships.
\n\n\nSupport customers through implementation, training and onboarding, working closely with cross-functional Alloy.ai teams to ensure reporting and data are accurate and align with customer objectives.
\n\n\nDeliver against valuable short term objectives and keep new and ongoing projects on track.
\n\n\nSurface and drive expansion opportunities with existing customers through a consultative mindset in partnership with Sales and the Executive team.
\n\n\nWork with a group of “core users” through relationship management, training and support, to make Alloy.ai a trusted and integral part of the customer’s regular course of business.
\n\n\nConduct business value reviews to grow and retain the book of business.
\n\n\nExecute and present value-driving analysis in Alloy.ai and, in collaboration with users, turn these into repeatable processes at customer organizations.
\n\n\nAct as the internal “voice of the customer”, gathering and prioritizing user feedback, translating ideas and obstacles into actionable, engineering-friendly development requests.
\n\n\nWork cross-functionally to partner on product and marketing initiatives as well as help drive scale as our business grows.
\n\n"},{"text":"What We Are Looking For","content":"\n\n
\n3+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields.
\n\n
\nExceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business objectives.
\n\n
\nDemonstrated senior selling skills within consultative projects
\n\n
\nSuperior academic record in a quantitative field.
\n\n
\nOutstanding project management, organization, work ethic.
\n\n
\nHighly motivated, self-directed, team player.
\n\n
\nAbility to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring.
\n\n
\nOwnership mindset demonstrating drive, initiative, energy and a sense of urgency.
\n\n
\nAble to thrive in a small team with a highly dynamic work environment, switching rapidly from strategy to execution
\n\n\n
\n
This role is a hybrid based in Denver, CO. Hybrid is defined by our company as 3+ days/week in the office when not on vacation. Remote employees will not be considered for this role.
\n
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
","openingPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.","descriptionBody":"About the Role
\nWe are growing our Client Solutions team to support and expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement.
\nAs a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You’ll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and drive increased profitability for our customers with their ability to make faster and more informed decisions.
\nAt Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance and our own potential. Every part of the organization works toward this objective, and Client Solutions takes the lead.
\nThe knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning.
\nAbout You
\n
\nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.
\n
\nYou are comfortable balancing competing priorities across a portfolio of accounts, knowing when to go deep and when to drive efficiency. You take ownership of your customers’ outcomes and are proactive in identifying opportunities for improvement, growth, and risk mitigation.
\n
\nYou have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company’s strategy.
\n
\nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.
\n
\nYou are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.
\n
\nYou thrive in an environment where priorities evolve, processes are refined, and new challenges emerge. You actively contribute to new initiatives, help test and refine approaches, and roll out improvements that elevate how we operate.
\nYou are excited by the opportunity to not just manage customers, but to help build a world-class Customer Success organization. You take pride in leaving things better than you found them—whether that’s a customer relationship, a playbook, or a team process.
\nYou think big and want to change the way an entire industry operates.
\n
","descriptionBodyPlain":"About the Role \nWe are growing our Client Solutions team to support and expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement.\nAs a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You’ll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and drive increased profitability for our customers with their ability to make faster and more informed decisions.\nAt Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance and our own potential. Every part of the organization works toward this objective, and Client Solutions takes the lead.\nThe knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning.\nAbout You \n \nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.\n \nYou are comfortable balancing competing priorities across a portfolio of accounts, knowing when to go deep and when to drive efficiency. You take ownership of your customers’ outcomes and are proactive in identifying opportunities for improvement, growth, and risk mitigation.\n \nYou have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company’s strategy.\n \nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.\n \nYou are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.\n \nYou thrive in an environment where priorities evolve, processes are refined, and new challenges emerge. You actively contribute to new initiatives, help test and refine approaches, and roll out improvements that elevate how we operate.\nYou are excited by the opportunity to not just manage customers, but to help build a world-class Customer Success organization. You take pride in leaving things better than you found them—whether that’s a customer relationship, a playbook, or a team process.\nYou think big and want to change the way an entire industry operates.\n \n","hostedUrl":"https://jobs.lever.co/alloy/9377b334-45ef-4fda-a515-29c350056a03","applyUrl":"https://jobs.lever.co/alloy/9377b334-45ef-4fda-a515-29c350056a03/apply"},{"additionalPlain":"Benefits of Joining Alloy \nFlexible Time Off– We trust our team to take the time they need to recharge and perform at their best\nRRSP Matching Program – Helping you invest in your long-term financial future\nWeekly Team Lunches – Regular opportunities to connect, collaborate, and build relationships across the team\nProfessional Development Budget – Dedicated resources to support your growth, whether through courses, certifications, or other learning opportunities\nMonthly Transit Reimbursement - Covering your commute to make getting to the office seamless and stress-free\nPaid Parental Leave - Dedicated time off to focus on your family during one of life’s most important transitions\n","additional":"Benefits of Joining Alloy
\n\n- \n
Flexible Time Off– We trust our team to take the time they need to recharge and perform at their best
\n \n- \n
RRSP Matching Program – Helping you invest in your long-term financial future
\n \n- \n
Weekly Team Lunches – Regular opportunities to connect, collaborate, and build relationships across the team
\n \n- \n
Professional Development Budget – Dedicated resources to support your growth, whether through courses, certifications, or other learning opportunities
\n \n- \n
Monthly Transit Reimbursement - Covering your commute to make getting to the office seamless and stress-free
\n \n- \n
Paid Parental Leave - Dedicated time off to focus on your family during one of life’s most important transitions
\n \n
","categories":{"commitment":"Full-time","location":"Vancouver, BC","team":"Client Solutions","allLocations":["Vancouver, BC"]},"createdAt":1776918687320,"descriptionPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.\n\nAbout the Role \nWe are growing our Client Solutions team to support and expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement.\nAs a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You’ll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and drive increased profitability for our customers with their ability to make faster and more informed decisions.\nAt Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance and our own potential. Every part of the organization works toward this objective, and Client Solutions takes the lead.\nThe knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning.\nAbout You \n \nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.\n \nYou are comfortable balancing competing priorities across a portfolio of accounts, knowing when to go deep and when to drive efficiency. You take ownership of your customers’ outcomes and are proactive in identifying opportunities for improvement, growth, and risk mitigation.\n \nYou have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company’s strategy.\n \nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.\n \nYou are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.\n \nYou thrive in an environment where priorities evolve, processes are refined, and new challenges emerge. You actively contribute to new initiatives, help test and refine approaches, and roll out improvements that elevate how we operate.\nYou are excited by the opportunity to not just manage customers, but to help build a world-class Customer Success organization. You take pride in leaving things better than you found them—whether that’s a customer relationship, a playbook, or a team process.\nYou think big and want to change the way an entire industry operates.\n \n","description":"
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
About the Role
\nWe are growing our Client Solutions team to support and expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement.
\nAs a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You’ll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and drive increased profitability for our customers with their ability to make faster and more informed decisions.
\nAt Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance and our own potential. Every part of the organization works toward this objective, and Client Solutions takes the lead.
\nThe knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning.
\nAbout You
\n
\nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.
\n
\nYou are comfortable balancing competing priorities across a portfolio of accounts, knowing when to go deep and when to drive efficiency. You take ownership of your customers’ outcomes and are proactive in identifying opportunities for improvement, growth, and risk mitigation.
\n
\nYou have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company’s strategy.
\n
\nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.
\n
\nYou are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.
\n
\nYou thrive in an environment where priorities evolve, processes are refined, and new challenges emerge. You actively contribute to new initiatives, help test and refine approaches, and roll out improvements that elevate how we operate.
\nYou are excited by the opportunity to not just manage customers, but to help build a world-class Customer Success organization. You take pride in leaving things better than you found them—whether that’s a customer relationship, a playbook, or a team process.
\nYou think big and want to change the way an entire industry operates.
\n
","id":"badfc095-dbb4-4a1c-8a8c-819754307eb8","lists":[{"text":"What You Will Do","content":"\n\nManage a portfolio of ~10–20 Mid-Market and Enterprise customers, serving as the primary point of contact from onboarding through renewal and growth.
\n\n\nSupport stakeholders from day-to-day users to VP-level leaders to achieve fast, measurable outcomes with Alloy.ai
\n\n\nAct as the primary point of contact for assigned customers from kickoff through and including renewal.
\n\n\nCollaborate with customers to create long-lasting business connections, strengthening all customer relationships and building them into true business partnerships.
\n\n\nSupport customers through implementation, training and onboarding, working closely with cross-functional Alloy.ai teams to ensure reporting and data are accurate and align with customer objectives.
\n\n\nDeliver against valuable short term objectives and keep new and ongoing projects on track.
\n\n\nSurface and drive expansion opportunities with existing customers through a consultative mindset in partnership with Sales and the Executive team.
\n\n\nWork with a group of “core users” through relationship management, training and support, to make Alloy.ai a trusted and integral part of the customer’s regular course of business.
\n\n\nConduct business value reviews to grow and retain the book of business.
\n\n\nExecute and present value-driving analysis in Alloy.ai and, in collaboration with users, turn these into repeatable processes at customer organizations.
\n\n\nAct as the internal “voice of the customer”, gathering and prioritizing user feedback, translating ideas and obstacles into actionable, engineering-friendly development requests.
\n\n\nWork cross-functionally to partner on product and marketing initiatives as well as help drive scale as our business grows.
\n\n"},{"text":"What We Are Looking For","content":"\n\n
\n3+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields.
\n\n
\nExceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business objectives.
\n\n
\nDemonstrated senior selling skills within consultative projects
\n\n
\nSuperior academic record in a quantitative field.
\n\n
\nOutstanding project management, organization, work ethic.
\n\n
\nHighly motivated, self-directed, team player.
\n\n
\nAbility to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring.
\n\n
\nOwnership mindset demonstrating drive, initiative, energy and a sense of urgency.
\n\n
\nAble to thrive in a small team with a highly dynamic work environment, switching rapidly from strategy to execution
\n\n\n
\n
This role is a hybrid based in Vancouver, BC. Hybrid is defined by our company as 3+ days/week in the office when not on vacation. Remote employees will not be considered for this role.
\n
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
","openingPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.","descriptionBody":"About the Role
\nWe are growing our Client Solutions team to support and expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement.
\nAs a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You’ll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and drive increased profitability for our customers with their ability to make faster and more informed decisions.
\nAt Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance and our own potential. Every part of the organization works toward this objective, and Client Solutions takes the lead.
\nThe knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning.
\nAbout You
\n
\nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.
\n
\nYou are comfortable balancing competing priorities across a portfolio of accounts, knowing when to go deep and when to drive efficiency. You take ownership of your customers’ outcomes and are proactive in identifying opportunities for improvement, growth, and risk mitigation.
\n
\nYou have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company’s strategy.
\n
\nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.
\n
\nYou are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.
\n
\nYou thrive in an environment where priorities evolve, processes are refined, and new challenges emerge. You actively contribute to new initiatives, help test and refine approaches, and roll out improvements that elevate how we operate.
\nYou are excited by the opportunity to not just manage customers, but to help build a world-class Customer Success organization. You take pride in leaving things better than you found them—whether that’s a customer relationship, a playbook, or a team process.
\nYou think big and want to change the way an entire industry operates.
\n
","descriptionBodyPlain":"About the Role \nWe are growing our Client Solutions team to support and expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement.\nAs a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You’ll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and drive increased profitability for our customers with their ability to make faster and more informed decisions.\nAt Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance and our own potential. Every part of the organization works toward this objective, and Client Solutions takes the lead.\nThe knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning.\nAbout You \n \nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.\n \nYou are comfortable balancing competing priorities across a portfolio of accounts, knowing when to go deep and when to drive efficiency. You take ownership of your customers’ outcomes and are proactive in identifying opportunities for improvement, growth, and risk mitigation.\n \nYou have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company’s strategy.\n \nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.\n \nYou are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.\n \nYou thrive in an environment where priorities evolve, processes are refined, and new challenges emerge. You actively contribute to new initiatives, help test and refine approaches, and roll out improvements that elevate how we operate.\nYou are excited by the opportunity to not just manage customers, but to help build a world-class Customer Success organization. You take pride in leaving things better than you found them—whether that’s a customer relationship, a playbook, or a team process.\nYou think big and want to change the way an entire industry operates.\n \n","hostedUrl":"https://jobs.lever.co/alloy/badfc095-dbb4-4a1c-8a8c-819754307eb8","applyUrl":"https://jobs.lever.co/alloy/badfc095-dbb4-4a1c-8a8c-819754307eb8/apply"},{"additionalPlain":"Benefits of Joining Alloy \nFlexible PTO – We trust our team to take the time they need to recharge and perform at their best\n401(k) Matching Program – Helping you invest in your long-term financial future\nWeekly Team Lunches – Regular opportunities to connect, collaborate, and build relationships across the team\nProfessional Development Budget – Dedicated resources to support your growth, whether through courses, certifications, or other learning opportunities\nMonthly Transit Reimbursement - Covering your commute to make getting to the office seamless and stress-free\nPaid Parental Leave - Dedicated time off to focus on your family during one of life’s most important transitions\n","additional":"Benefits of Joining Alloy
\n\n- \n
Flexible PTO – We trust our team to take the time they need to recharge and perform at their best
\n \n- \n
401(k) Matching Program – Helping you invest in your long-term financial future
\n \n- \n
Weekly Team Lunches – Regular opportunities to connect, collaborate, and build relationships across the team
\n \n- \n
Professional Development Budget – Dedicated resources to support your growth, whether through courses, certifications, or other learning opportunities
\n \n- \n
Monthly Transit Reimbursement - Covering your commute to make getting to the office seamless and stress-free
\n \n- \n
Paid Parental Leave - Dedicated time off to focus on your family during one of life’s most important transitions
\n \n
","categories":{"commitment":"Full-time","location":"Washington, DC","team":"Client Solutions","allLocations":["Washington, DC"]},"createdAt":1776919519520,"descriptionPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.\n\nAbout the Role \nWe are growing our Client Solutions team to support and expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement.\nAs a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You’ll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and drive increased profitability for our customers with their ability to make faster and more informed decisions.\nAt Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance and our own potential. Every part of the organization works toward this objective, and Client Solutions takes the lead.\nThe knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning.\nAbout You \n \nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.\n \nYou are comfortable balancing competing priorities across a portfolio of accounts, knowing when to go deep and when to drive efficiency. You take ownership of your customers’ outcomes and are proactive in identifying opportunities for improvement, growth, and risk mitigation.\n \nYou have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company’s strategy.\n \nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.\n \nYou are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.\n \nYou thrive in an environment where priorities evolve, processes are refined, and new challenges emerge. You actively contribute to new initiatives, help test and refine approaches, and roll out improvements that elevate how we operate.\nYou are excited by the opportunity to not just manage customers, but to help build a world-class Customer Success organization. You take pride in leaving things better than you found them—whether that’s a customer relationship, a playbook, or a team process.\nYou think big and want to change the way an entire industry operates.\n \n","description":"
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
About the Role
\nWe are growing our Client Solutions team to support and expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement.
\nAs a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You’ll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and drive increased profitability for our customers with their ability to make faster and more informed decisions.
\nAt Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance and our own potential. Every part of the organization works toward this objective, and Client Solutions takes the lead.
\nThe knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning.
\nAbout You
\n
\nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.
\n
\nYou are comfortable balancing competing priorities across a portfolio of accounts, knowing when to go deep and when to drive efficiency. You take ownership of your customers’ outcomes and are proactive in identifying opportunities for improvement, growth, and risk mitigation.
\n
\nYou have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company’s strategy.
\n
\nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.
\n
\nYou are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.
\n
\nYou thrive in an environment where priorities evolve, processes are refined, and new challenges emerge. You actively contribute to new initiatives, help test and refine approaches, and roll out improvements that elevate how we operate.
\nYou are excited by the opportunity to not just manage customers, but to help build a world-class Customer Success organization. You take pride in leaving things better than you found them—whether that’s a customer relationship, a playbook, or a team process.
\nYou think big and want to change the way an entire industry operates.
\n
","id":"d3b9916c-d75f-4423-bbae-de9c3603637d","lists":[{"text":"What You Will Do","content":"\n\nManage a portfolio of ~10–20 Mid-Market and Enterprise customers, serving as the primary point of contact from onboarding through renewal and growth.
\n\n\nSupport stakeholders from day-to-day users to VP-level leaders to achieve fast, measurable outcomes with Alloy.ai
\n\n\nAct as the primary point of contact for assigned customers from kickoff through and including renewal.
\n\n\nCollaborate with customers to create long-lasting business connections, strengthening all customer relationships and building them into true business partnerships.
\n\n\nSupport customers through implementation, training and onboarding, working closely with cross-functional Alloy.ai teams to ensure reporting and data are accurate and align with customer objectives.
\n\n\nDeliver against valuable short term objectives and keep new and ongoing projects on track.
\n\n\nSurface and drive expansion opportunities with existing customers through a consultative mindset in partnership with Sales and the Executive team.
\n\n\nWork with a group of “core users” through relationship management, training and support, to make Alloy.ai a trusted and integral part of the customer’s regular course of business.
\n\n\nConduct business value reviews to grow and retain the book of business.
\n\n\nExecute and present value-driving analysis in Alloy.ai and, in collaboration with users, turn these into repeatable processes at customer organizations.
\n\n\nAct as the internal “voice of the customer”, gathering and prioritizing user feedback, translating ideas and obstacles into actionable, engineering-friendly development requests.
\n\n\nWork cross-functionally to partner on product and marketing initiatives as well as help drive scale as our business grows.
\n\n"},{"text":"What We Are Looking For","content":"\n\n
\n3+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields.
\n\n
\nExceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business objectives.
\n\n
\nDemonstrated senior selling skills within consultative projects
\n\n
\nSuperior academic record in a quantitative field.
\n\n
\nOutstanding project management, organization, work ethic.
\n\n
\nHighly motivated, self-directed, team player.
\n\n
\nAbility to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring.
\n\n
\nOwnership mindset demonstrating drive, initiative, energy and a sense of urgency.
\n\n
\nAble to thrive in a small team with a highly dynamic work environment, switching rapidly from strategy to execution
\n\n\n
\n
This role is a hybrid based in Washington, D.C. Hybrid is defined by our company as 3+ days/week in the office when not on vacation. Remote employees will not be considered for this role.
\n
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
","openingPlain":"About Alloy.ai\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.","descriptionBody":"About the Role
\nWe are growing our Client Solutions team to support and expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement.
\nAs a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You’ll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and drive increased profitability for our customers with their ability to make faster and more informed decisions.
\nAt Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance and our own potential. Every part of the organization works toward this objective, and Client Solutions takes the lead.
\nThe knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning.
\nAbout You
\n
\nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.
\n
\nYou are comfortable balancing competing priorities across a portfolio of accounts, knowing when to go deep and when to drive efficiency. You take ownership of your customers’ outcomes and are proactive in identifying opportunities for improvement, growth, and risk mitigation.
\n
\nYou have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company’s strategy.
\n
\nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.
\n
\nYou are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.
\n
\nYou thrive in an environment where priorities evolve, processes are refined, and new challenges emerge. You actively contribute to new initiatives, help test and refine approaches, and roll out improvements that elevate how we operate.
\nYou are excited by the opportunity to not just manage customers, but to help build a world-class Customer Success organization. You take pride in leaving things better than you found them—whether that’s a customer relationship, a playbook, or a team process.
\nYou think big and want to change the way an entire industry operates.
\n
","descriptionBodyPlain":"About the Role \nWe are growing our Client Solutions team to support and expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement.\nAs a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You’ll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and drive increased profitability for our customers with their ability to make faster and more informed decisions.\nAt Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance and our own potential. Every part of the organization works toward this objective, and Client Solutions takes the lead.\nThe knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning.\nAbout You \n \nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.\n \nYou are comfortable balancing competing priorities across a portfolio of accounts, knowing when to go deep and when to drive efficiency. You take ownership of your customers’ outcomes and are proactive in identifying opportunities for improvement, growth, and risk mitigation.\n \nYou have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company’s strategy.\n \nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.\n \nYou are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.\n \nYou thrive in an environment where priorities evolve, processes are refined, and new challenges emerge. You actively contribute to new initiatives, help test and refine approaches, and roll out improvements that elevate how we operate.\nYou are excited by the opportunity to not just manage customers, but to help build a world-class Customer Success organization. You take pride in leaving things better than you found them—whether that’s a customer relationship, a playbook, or a team process.\nYou think big and want to change the way an entire industry operates.\n \n","hostedUrl":"https://jobs.lever.co/alloy/d3b9916c-d75f-4423-bbae-de9c3603637d","applyUrl":"https://jobs.lever.co/alloy/d3b9916c-d75f-4423-bbae-de9c3603637d/apply"}]