[{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Product Development & Engineering","location":"Baltimore, MD","team":"Quality Assurance (QA) & Compliance","allLocations":["Baltimore, MD"]},"createdAt":1746129446548,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nOur Quality Assurance (QA) team is on the search for a talented tester to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Associate Hardware QA Tester will work directly with the development team to understand hardware and firmware operation(s) and execute suitable test plans for product reliability. Our ideal candidate has keen attention to detail and the ability to catch errors and deficiencies in a critical life safety system.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nOur Quality Assurance (QA) team is on the search for a talented tester to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Associate Hardware QA Tester will work directly with the development team to understand hardware and firmware operation(s) and execute suitable test plans for product reliability. Our ideal candidate has keen attention to detail and the ability to catch errors and deficiencies in a critical life safety system.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","id":"787c98b9-78a7-4cfb-81d3-e8fbebcf8ea5","lists":[{"text":"A Day in the Life:","content":"\nExecute test plans based upon product requirements\nLeverage issue-tracking software to maintain a list of known defects\nPerform functional, user experience, user acceptance, and performance testing for our suite of software and mobile products as assigned\nIdentifies gaps in test procedures based on business requirements\nClearly isolate, reproduce, and document bugs in pre-production and customer environments\nConduct hands-on testing and troubleshooting, analysis of failure trends and root cause / corrective actions\nWork cross-departmentally to investigate, reproduce, and resolve customer reported issues\nContribute towards process and product documentation and refinement as necessary\nParticipate in design reviews and provide feedback on hardware architecture and implementation\nPerform hands-on testing of prototypes and production units\nTroubleshoot complex hardware and software problems\nIsolate the root cause of defects and work with engineering teams to resolve them\nAssist in building out new test environments and capabilities\nOther duties as assigned\n"},{"text":"Required Skills & Abilities:","content":"\nExcellent problem-solving skills\nStrong attention to detail\nAbility to document testing processes for use in technical manuals and/or product support site\nAbility to work effectively in a team environment and communicate clearly with both engineering and non-engineering teams\nAbility to troubleshoot complex hardware and software issues\nExperience with prototype debug tools such as oscilloscope and multimeter, as well as techniques to identify and resolve issues\nAbility to travel on occasion \n"},{"text":"Desired Skills:","content":"\nScripting/coding experience with Python or PowerShell\nBasic understanding of electrical circuits/schematics\nStrong foundational understanding of IP connected devices\n"},{"text":"Education & Experience:","content":"\nBachelor’s degree or equivalent experience\nInternship or academic project experience in hardware testing or electronics preferred\n"},{"text":"Alertus Career Advantages:","content":"\nPaid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work Homebuying Incentive Program\nEmployee Referral Bonuses\n"}],"salaryRange":{"min":22,"max":30.85,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
\n
\n
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n \n \n","text":"Associate Hardware QA Tester","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nOur Quality Assurance (QA) team is on the search for a talented tester to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Associate Hardware QA Tester will work directly with the development team to understand hardware and firmware operation(s) and execute suitable test plans for product reliability. Our ideal candidate has keen attention to detail and the ability to catch errors and deficiencies in a critical life safety system.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nOur Quality Assurance (QA) team is on the search for a talented tester to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Associate Hardware QA Tester will work directly with the development team to understand hardware and firmware operation(s) and execute suitable test plans for product reliability. Our ideal candidate has keen attention to detail and the ability to catch errors and deficiencies in a critical life safety system.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","hostedUrl":"https://jobs.lever.co/alertus/787c98b9-78a7-4cfb-81d3-e8fbebcf8ea5","applyUrl":"https://jobs.lever.co/alertus/787c98b9-78a7-4cfb-81d3-e8fbebcf8ea5/apply"},{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Product Development & Engineering","location":"Baltimore, MD","team":"Quality Assurance (QA) & Compliance","allLocations":["Baltimore, MD"]},"createdAt":1747230712924,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nOur Quality Assurance (QA) team is on the search for a talented tester to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Associate QA Tester will work directly with the development team to understand software operation(s) and execute suitable test plans for reliable code. Our ideal candidate has keen attention to detail and the ability to catch errors and deficiencies in a critical life safety system.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nOur Quality Assurance (QA) team is on the search for a talented tester to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Associate QA Tester will work directly with the development team to understand software operation(s) and execute suitable test plans for reliable code. Our ideal candidate has keen attention to detail and the ability to catch errors and deficiencies in a critical life safety system.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","id":"095fe981-7fb8-467d-bf2b-184507d2a0e1","lists":[{"text":"A Day in the Life:","content":"\nPerform functional, user experience, and performance testing for our suite of software and mobile products\nJob will consist of 70% manual testing and 30% automated testing\nCreate and design test plans and test cases for various features and products\nExecute test plans from specifications \nClearly isolate, reproduce, and document bugs in pre-production and customer environments\nManage issue tracking software to track testing progress of all known issues\nWork cross-departmentally to report and resolve issues\nHelp to implement automation of software testing as instructed\nOther duties as assigned\n"},{"text":"Required Skills & Abilities:","content":"\nExcellent problem-solving skills\nStrong attention to detail\nAbility to document testing processes for use in technical manuals and/or product support site\nAbility to work effectively in a team environment and communicate clearly with both engineering and non-engineering teams\nAbility to troubleshoot complex software issues. \nManual testing - knowledge of Agile environment, SDLC,\nKnowledge of Test Plans and Test cases\nExposure to functional testing (Sanity, Blackbox, Whitebox, Regression, Ad hoc)\nExposure to management tools (Jira, Trello, Confluence, or similar)\nAbility to travel on occasion\n"},{"text":"Desired Skills:","content":"\nScripting/coding experience on Flutter applications\nExperience in testing of AWS, RestAPIs and Database(SQL/MongoDB)Non-functional testing (Stress/Load and Performance testing) using tools like JMeter, LoadRunner\nExperience in automating web and mobile applications (Flutter based)\nKnowledge of programming languages- Java/JS/Python/Dart\nExperience with Flutter Driver/Selenium/Appium libraries and frameworks like TestNG, Cucumber etc\nAutomation testing - knowledge of creating/maintaining framework and optimized test scripts\n"},{"text":"Education & Experience:","content":"\nBachelor’s degree or equivalent experience\nInternship or academic project experience in software or mobile testing preferred\n"},{"text":"Alertus Career Advantages:","content":"\nPaid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work Homebuying Incentive Program\nEmployee Referral Bonuses\n"}],"salaryRange":{"min":22,"max":30.85,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
\n
\n
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n \n \n","text":"Associate QA Tester (Software/Mobile)","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nOur Quality Assurance (QA) team is on the search for a talented tester to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Associate QA Tester will work directly with the development team to understand software operation(s) and execute suitable test plans for reliable code. Our ideal candidate has keen attention to detail and the ability to catch errors and deficiencies in a critical life safety system.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nOur Quality Assurance (QA) team is on the search for a talented tester to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Associate QA Tester will work directly with the development team to understand software operation(s) and execute suitable test plans for reliable code. Our ideal candidate has keen attention to detail and the ability to catch errors and deficiencies in a critical life safety system.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","hostedUrl":"https://jobs.lever.co/alertus/095fe981-7fb8-467d-bf2b-184507d2a0e1","applyUrl":"https://jobs.lever.co/alertus/095fe981-7fb8-467d-bf2b-184507d2a0e1/apply"},{"additionalPlain":"Additional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.\n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n","additional":"\n
Additional Information:
\n
All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\n
Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\n
Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\n
All your information will be kept confidential according to EEO guidelines.
\n
\n
AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
Job Description
\nWe are seeking an experienced and results-oriented Director of Account Management. This leader must be willing to roll up their sleeves, presenting to our biggest accounts and engaging hands-on with Account Managers on their top opportunities. The role is responsible for developing and overseeing exceptional customer engagement and customer satisfaction strategies deployed by the Account Management team, providing direct personnel management, delivering strategic oversight of the team’s sales execution, and fostering long-term customer relationships and expansion business.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","id":"07971e98-63d5-4a17-8b7e-1e557e000330","lists":[{"text":"A Day in the Life:","content":"\n\n
Take a highly active, hands-on role by serving as the co-lead on approximately 5 strategic accounts per Account Manager to drive meaningful customer engagement and growth opportunities.\nTravel onsite with the Account Managers and conduct sales presentations for key accounts and major opportunities generated by the Account Management team.\nWork directly on some customer accounts, focusing on reviving current opportunities and securing strategic, high-value business.\nOversee the day-to-day operations and performance of the Account Management team, which is focused on client retention and upsell opportunities.\nTrain and develop the Account Managers to provide a best in class customer experience.\nManage personnel performance against set metrics, make recommendations for team reduction and new hiring efforts, ensuring all Account Managers are focused on creating solid relationships with their customers.\nDrive the Account Management team to attain revenue targets.\nIdentify and implement strategies for driving early renewals and maximizing expansion business within assigned customer accounts.\nEnsure meticulous data integrity and documentation within the Salesforce CRM, including detailed note-taking and management of the \"Opportunity Next Steps\".\nLead weekly meetings to ensure pipeline accuracy and forecast hygiene across the Account Management function.\nCollaborate cross-functionally with Sales Engineering, Sales Executives, and other departments within the pre- and post-sales ecosystem.\n\n"},{"text":"Required Skills & Abilities:","content":"\nExceptional leadership, coaching, and team-building skills. \nProven ability to foster and maintain long-term, high-value customer relationships.\nProficiency with Salesforce CRM \nStrong written and verbal communication skills, including comfort engaging with C-level stakeholders.\nExceptional attention to detail, particularly regarding CRM management and reporting.\nAbility to travel up to 40% of the time\n"},{"text":"Education & Experience:","content":"\nBachelor’s Degree or equivalent experience\nMinimum of 7 years of progressive experience in account management or sales, with a track record of meeting or exceeding revenue goals\nMinimum of 3 years of direct personnel management experience, overseeing an Account Management or Sales team\n"},{"text":"Alertus Career Advantages: ","content":"\n\n
Unlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\nFlex Scheduling\n\n"}],"salaryRange":{"min":110000,"max":150000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
*Additional compensation consists of sales incentives including commissions and bonuses
\n
\n
The referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
\n
Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
","openingPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n","descriptionBody":"Job Description
\nWe are seeking an experienced and results-oriented Director of Account Management. This leader must be willing to roll up their sleeves, presenting to our biggest accounts and engaging hands-on with Account Managers on their top opportunities. The role is responsible for developing and overseeing exceptional customer engagement and customer satisfaction strategies deployed by the Account Management team, providing direct personnel management, delivering strategic oversight of the team’s sales execution, and fostering long-term customer relationships and expansion business.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","descriptionBodyPlain":"Job Description\nWe are seeking an experienced and results-oriented Director of Account Management. This leader must be willing to roll up their sleeves, presenting to our biggest accounts and engaging hands-on with Account Managers on their top opportunities. The role is responsible for developing and overseeing exceptional customer engagement and customer satisfaction strategies deployed by the Account Management team, providing direct personnel management, delivering strategic oversight of the team’s sales execution, and fostering long-term customer relationships and expansion business. \n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","hostedUrl":"https://jobs.lever.co/alertus/07971e98-63d5-4a17-8b7e-1e557e000330","applyUrl":"https://jobs.lever.co/alertus/07971e98-63d5-4a17-8b7e-1e557e000330/apply"},{"additionalPlain":"Additional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.\n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n","additional":"\n
Additional Information:
\n
All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\n
Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\n
Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\n
All your information will be kept confidential according to EEO guidelines.
\n
\n
AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
Job Description
\nWe are looking for an engaging, customer-centric leader to make a meaningful impact on Alertus and its customers. The Director of Customer Success works on the front lines of the company increasing customer satisfaction and product utilization through a variety of strategic initiatives.
\n
\nThis is a highly-visible role critical to the overall growth and success of our organization. Our ideal candidate has a passion for customer engagement and will stop at nothing to understand and address the needs of our customer base.
\n\n
\n
This is an office based role and requires reporting to our HQ in Baltimore daily.
\n
\n\n
Bachelor’s degree or equivalent experience \n7+ years of management experience in Customer Success, Client Services, Customer Experience, and roles or similar customer-facing role\n\n"},{"text":"Alertus Career Advantages: ","content":"\n\n
Unlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\nFlex Scheduling\n\n"}],"salaryRange":{"min":96000,"max":145000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n","text":"Director of Customer Success","country":"US","workplaceType":"onsite","opening":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
","openingPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n","descriptionBody":"Job Description
\nWe are looking for an engaging, customer-centric leader to make a meaningful impact on Alertus and its customers. The Director of Customer Success works on the front lines of the company increasing customer satisfaction and product utilization through a variety of strategic initiatives.
\n
\nThis is a highly-visible role critical to the overall growth and success of our organization. Our ideal candidate has a passion for customer engagement and will stop at nothing to understand and address the needs of our customer base.
\n\n
\n
This is an office based role and requires reporting to our HQ in Baltimore daily.
\n
\n
Additional Information:
\n
All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\n
Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\n
Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\n
All your information will be kept confidential according to EEO guidelines.
\n
\n
AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
Job Description
\nAlertus is seeking a highly motivated and experienced Director of New Markets & Industry Relations to join our team. This role is crucial for accelerating the company’s growth initiatives by focusing on strategic expansion into new areas.
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","id":"03b42b9e-1203-4e2c-9a1e-1879051f1b6b","lists":[{"text":"A Day in the Life:","content":"\nLead the development and execution of strategies for penetrating and succeeding in new markets.\nDrive initiatives specifically focused on vertical markets expansion, identifying key segments for targeted growth\nCultivate and maintain strategic industry relations to position Alertus for future opportunities\nAct as the primary liaison and relationship manager for specifiers and consultants community\nCollaborate with the leadership team to augment and accelerate the company’s overall business development and growth initiatives\n"},{"text":"Required Skills & Abilities:","content":"\nProven ability to develop and execute comprehensive strategies for penetrating new markets and expanding vertical market presence. \nExceptional skills in establishing and maintaining high-level relationships with industry leaders and the consultant community.\nDemonstrated strategic thinking and business acumen with a history of driving measurable growth results.\nExcellent communication, presentation, and negotiation skills\nAbility to travel up to 25% \n"},{"text":"Education & Experience:","content":"\nBachelor’s Degree in Business, Communications, or related field\nMinimum of 5 years of progressive experience in business development, sales, or strategic alliance leadership roles\nPrior experience in the mass notification, integrated systems, or related technology-driven B2B industry preferred \n"},{"text":"Alertus Career Advantages: ","content":"\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\nFlex Scheduling\n"}],"salaryRange":{"min":110000,"max":150000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
*Additional compensation consists of sales incentives including commissions and bonuses
\n
\n
The referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
\n
Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
","openingPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n","descriptionBody":"Job Description
\nAlertus is seeking a highly motivated and experienced Director of New Markets & Industry Relations to join our team. This role is crucial for accelerating the company’s growth initiatives by focusing on strategic expansion into new areas.
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","descriptionBodyPlain":"Job Description\nAlertus is seeking a highly motivated and experienced Director of New Markets & Industry Relations to join our team. This role is crucial for accelerating the company’s growth initiatives by focusing on strategic expansion into new areas.\nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","hostedUrl":"https://jobs.lever.co/alertus/03b42b9e-1203-4e2c-9a1e-1879051f1b6b","applyUrl":"https://jobs.lever.co/alertus/03b42b9e-1203-4e2c-9a1e-1879051f1b6b/apply"},{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Product Development & Engineering","location":"Baltimore, MD","team":"Hardware","allLocations":["Baltimore, MD"]},"createdAt":1643999413646,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nWe are currently looking for a talented Electrical Engineer to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Electrical Engineer will report to the VP, Product Development, and be a key player in bringing our mission to life. In this role, you will be responsible for developing, maintaining, and improving innovative life safety solutions. \n \nOur ideal candidate is an experienced, detail-oriented person used to working on a team and contributing to the project's ongoing success.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are currently looking for a talented Electrical Engineer to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Electrical Engineer will report to the VP, Product Development, and be a key player in bringing our mission to life. In this role, you will be responsible for developing, maintaining, and improving innovative life safety solutions.
\n
\nOur ideal candidate is an experienced, detail-oriented person used to working on a team and contributing to the project's ongoing success.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","id":"03956f0b-cfaf-4abf-88f2-5327408e573f","lists":[{"text":"A Day in the Life:","content":"\nWork with other engineers to develop embedded electronic solutions\nDesign, prototype, and document these solutions, which can be standalone elements or parts of larger systems\nCreate necessary packages for transfer to Production and Implementations teams, including bill(s) of materials, assembly instructions, test plans, and user documentation\nWork with QA to ensure product developments meet requirements and are ready to transition to Production team\nProvide high-level technical assistance to Sales team(s) for existing and legacy product(s) as necessary\nOther duties as assigned\n"},{"text":"Required Skills & Abilities:","content":"\nExperience with digital and analog design techniques, including best practices for volume production repeatability and reliability\nElectrical design experience using schematic capture tools\nExperience with design of multilayer and controlled impedance PCBs\nDesign experience with mixed voltage systems and various serial protocols \nExperience with prototype debug tools such as oscilloscope and logic analyzer as well as techniques to identify and resolve issues\nWorking experience with embedded firmware development and repository systems\nAbility to travel on occasion\n"},{"text":"Desired Skills:","content":"\nExperience with LCD Display technologies\nKnowledge of network operation and infrastructure\nSome experience working with Industrial Designers to develop product packaging\nExperience with low power design/battery-powered design/design to cost concepts\nWorking knowledge of techniques to reduce EMI/ESD/Susceptibility issues.\nSome experience working with Contract Manufacturers\nStrong written and oral communication skills with understanding how to engage both technical and non-technical audiences\n"},{"text":"Education & Experience:","content":"\n4-year degree in Electrical Engineering or related field. Equivalent experience will be considered\n5-8 years of hands-on product and system design experience\n"},{"text":"Alertus Career Advantages:","content":"\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work Homebuying Incentive Program\nEmployee Referral Bonuses\nFlex Scheduling\n"}],"salaryRange":{"min":83000,"interval":"per-year-salary","currency":"USD","max":109000},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
\n
\n
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n \n \n","text":"Electrical Engineer","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are currently looking for a talented Electrical Engineer to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Electrical Engineer will report to the VP, Product Development, and be a key player in bringing our mission to life. In this role, you will be responsible for developing, maintaining, and improving innovative life safety solutions.
\n
\nOur ideal candidate is an experienced, detail-oriented person used to working on a team and contributing to the project's ongoing success.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nWe are currently looking for a talented Electrical Engineer to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Electrical Engineer will report to the VP, Product Development, and be a key player in bringing our mission to life. In this role, you will be responsible for developing, maintaining, and improving innovative life safety solutions. \n \nOur ideal candidate is an experienced, detail-oriented person used to working on a team and contributing to the project's ongoing success.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","hostedUrl":"https://jobs.lever.co/alertus/03956f0b-cfaf-4abf-88f2-5327408e573f","applyUrl":"https://jobs.lever.co/alertus/03956f0b-cfaf-4abf-88f2-5327408e573f/apply"},{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Product Development & Engineering","location":"Baltimore, MD","team":"Hardware","allLocations":["Baltimore, MD"]},"createdAt":1665000162562,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nWe are looking for a talented hardware engineer to make a meaningful impact to Alertus, its customers, and the mass emergency notification industry. The Hardware Engineer will report to the VP, Product Development, and will be a key player in bringing our mission to life. In this role, you will be responsible for developing, maintaining, and improving innovative life safety solutions.\n \nOur ideal candidate is an experienced, detail-oriented person used to working on a team and contributing to the ongoing success of the project.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are looking for a talented hardware engineer to make a meaningful impact to Alertus, its customers, and the mass emergency notification industry. The Hardware Engineer will report to the VP, Product Development, and will be a key player in bringing our mission to life. In this role, you will be responsible for developing, maintaining, and improving innovative life safety solutions.
\n
\nOur ideal candidate is an experienced, detail-oriented person used to working on a team and contributing to the ongoing success of the project.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","id":"f043ad61-4ae0-4075-bce2-371619319a08","lists":[{"text":"A Day in the Life:","content":"\nWork with other engineers to develop new embedded electronics and increase capabilities of legacy ones\nDesign, prototype, and document new electronic components to be used standalone or as parts of larger systems\nCreate necessary packages for transfer to Production and Implementations teams including bill(s) of materials, assembly instructions, test plans, and user documentation\nWork with QA to ensure product developments meet requirements and are ready to transition to Production team\nProvide high-level technical assistance to Sales team(s) for existing and legacy product(s) as necessary \nOther duties as assigned\n"},{"text":"Required Skills & Abilities:","content":"\nExperience with digital and analog design techniques including best practices for volume production repeatability and reliability\nElectrical design experience using schematic capture tools\nDesign experience with mixed voltage systems and various serial protocols\nExperience with prototype debug tools such as oscilloscope and logic analyzer as well as techniques to identify and resolve issues\nWorking experience with embedded firmware development and repository systems\nDesign experience with mixed voltage systems and various serial protocols\nAbility to travel on occasion\n"},{"text":"Desired Skills:","content":"\nEmbedded WiFi knowledge/experience\nKnowledge of network operation and infrastructure\nSome experience working with mechanical design to develop electronic housings\nExperience with low power design/battery powered design/design to cost concepts\nWorking knowledge of techniques to reduce EMI/ESD/Susceptibility issues\nStrong written and oral communication skills with understanding how to engage both technical and non-technical audiences \n"},{"text":"Education & Experience:","content":"\nBachelor’s degree in Electrical Engineering or related field\n5-8 years of hands-on experience\n"},{"text":"Alertus Career Advantages:","content":"\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work Homebuying Incentive Program\nEmployee Referral Bonuses\nFlex Scheduling\n"}],"salaryRange":{"min":83000,"max":109000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
\n
\n
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n \n \n","text":"Hardware Engineer","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are looking for a talented hardware engineer to make a meaningful impact to Alertus, its customers, and the mass emergency notification industry. The Hardware Engineer will report to the VP, Product Development, and will be a key player in bringing our mission to life. In this role, you will be responsible for developing, maintaining, and improving innovative life safety solutions.
\n
\nOur ideal candidate is an experienced, detail-oriented person used to working on a team and contributing to the ongoing success of the project.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nWe are looking for a talented hardware engineer to make a meaningful impact to Alertus, its customers, and the mass emergency notification industry. The Hardware Engineer will report to the VP, Product Development, and will be a key player in bringing our mission to life. In this role, you will be responsible for developing, maintaining, and improving innovative life safety solutions.\n \nOur ideal candidate is an experienced, detail-oriented person used to working on a team and contributing to the ongoing success of the project.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","hostedUrl":"https://jobs.lever.co/alertus/f043ad61-4ae0-4075-bce2-371619319a08","applyUrl":"https://jobs.lever.co/alertus/f043ad61-4ae0-4075-bce2-371619319a08/apply"},{"additionalPlain":"Additional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\nAll your information will be kept confidential according to EEO guidelines.\nEEO/AA Employer M/F/D/V \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n","additional":"Additional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\nAll your information will be kept confidential according to EEO guidelines.
\nEEO/AA Employer M/F/D/V
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
","categories":{"commitment":"Full-Time","department":"Operations","location":"Baltimore, MD","team":"Implementations","allLocations":["Baltimore, MD"]},"createdAt":1726597322629,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\nJob Description\nWe are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Implementations Manager will report to the Sr. Manager, Implementations Services, and will be a key player in bringing our mission to life. Implementation Managers are responsible for driving product implementation, customer satisfaction, and customer growth across the government, commercial, education, and healthcare markets.\nThis is a customer-centric role where building strong relationships and using your technical background are the keys to successful product implementations. Our ideal candidate is a self-motivated problem solver with a strong desire to create champions of the Alertus solution.\n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\nJob Description
\nWe are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Implementations Manager will report to the Sr. Manager, Implementations Services, and will be a key player in bringing our mission to life. Implementation Managers are responsible for driving product implementation, customer satisfaction, and customer growth across the government, commercial, education, and healthcare markets.
\nThis is a customer-centric role where building strong relationships and using your technical background are the keys to successful product implementations. Our ideal candidate is a self-motivated problem solver with a strong desire to create champions of the Alertus solution.
","id":"e164a559-72f3-4abc-8378-68c1f5ac0528","lists":[{"text":"A Day in the Life:","content":"\nServe as a trusted partner and technical expert in the Alertus solution for our wide array of customers spanning the government, commercial, education, and healthcare markets.\nAct as the day-to-day lead for customer implementations\nDevelop and maintain relationships with key stakeholders to ensure delivery of customer goals and objectives\nDocument and blueprint configuration, best practices, use cases, value propositions, and other key learnings as Alertus grows and scales into new and emerging markets\nIndependently and collaboratively drive product adoption to increase product stickiness throughout the lifetime of the contract\nDeliver presentations and a premium training experience that inspires each user to utilize Alertus solutions\nAnalyze customer usage, develop strategies for customer improvement that align with the customer’s needs, and act on those plans to drive value independently or collaboratively with the team\nManage internal tasks and account maintenance duties (e.g. SalesForce, internal requests) to ensure activities are updated daily and deadlines are met\nProactively partner cross-functionally with Sales, Marketing, Product Development, and Executive team members to address customer needs and drive account growth\nIdentify needs for customer education: develop collateral, conduct webinars, and create improved on-demand learning opportunities for our customer base\n"},{"text":"Required Skills & Abilities:","content":"\nAbility to travel to customer sites 20-30% of the time\nKnowledge in the fundamentals of servers, software, networking, and other data center technologies\nExperience implementing and troubleshooting hardware a plus\nDemonstrated experience in system deployment\nAbility to cultivate and nurture long-lasting relationships with customers\nA genuine curiosity for new and emerging technologies\nA strategic, innovative mindset\n"},{"text":"Education & Experience:","content":"\nBachelor’s Degree in an IT-based field or equivalent work experience\nCertifications such as A+, Network+, and PMP a plus\n2+ years of relevant experience\n"},{"text":"Alertus Career Advantages:","content":"\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work Homebuying Incentive Program\nEmployee Referral Bonuses\nFlex Scheduling\n"}],"salaryRange":{"min":60000,"max":84000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n","text":"Implementations Manager","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\nJob Description
\nWe are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Implementations Manager will report to the Sr. Manager, Implementations Services, and will be a key player in bringing our mission to life. Implementation Managers are responsible for driving product implementation, customer satisfaction, and customer growth across the government, commercial, education, and healthcare markets.
\nThis is a customer-centric role where building strong relationships and using your technical background are the keys to successful product implementations. Our ideal candidate is a self-motivated problem solver with a strong desire to create champions of the Alertus solution.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\nJob Description\nWe are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Implementations Manager will report to the Sr. Manager, Implementations Services, and will be a key player in bringing our mission to life. Implementation Managers are responsible for driving product implementation, customer satisfaction, and customer growth across the government, commercial, education, and healthcare markets.\nThis is a customer-centric role where building strong relationships and using your technical background are the keys to successful product implementations. Our ideal candidate is a self-motivated problem solver with a strong desire to create champions of the Alertus solution.\n","hostedUrl":"https://jobs.lever.co/alertus/e164a559-72f3-4abc-8378-68c1f5ac0528","applyUrl":"https://jobs.lever.co/alertus/e164a559-72f3-4abc-8378-68c1f5ac0528/apply"},{"additionalPlain":"Additional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.\n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n","additional":"\n
Additional Information:
\n
All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\n
Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\n
Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\n
All your information will be kept confidential according to EEO guidelines.
\n
\n
AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
Job Description
\nThe Implementations Operations Specialist will report to our Manager, Implementations Operations, and act as the liaison between the Sales and Implementation departments ensuring a smooth transition and exceptional customer experience. The objective of this position will be to assist in the management of customer orders from inception to execution.
\nThis role is a great opportunity for someone who is customer-centric, has great attention to detail, and takes pride in their work supporting others. Our ideal candidate is self-motivated with strong problem solving and communication skills.
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","id":"fd3c0341-a55e-4ff6-91ac-7aff11860723","lists":[{"text":"A Day in the Life:","content":"\nInspect, categorize, and process customer orders within the CRM\nCommunicate across the organization to facilitate a smooth transition from Sales to Implementation\nMaintain transparent communication with customer stakeholders regarding project milestones and status updates\nWork closely with the Production department to ensure optimal delivery of products\nAssist in the collection of critical information and documentation required for successful order fulfillment\nUpdate project trackers and customer implementation plans\nSupport documentation, reporting, and customer onboarding materials\n"},{"text":"Required Skills:","content":"\nStrong verbal and written communication skills\nProficient in basic computer skills\nAttention to detail\nStrong organizational skills and ability to multitask\nAbility to drive projects to completion\nDemonstrates integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy\nAbility to collaborate across departments\nAbility to work under minimal direction and take initiative on new tasks\nAbility to travel on occasion\n"},{"text":"Desired Skills:","content":"\nKnowledge of Salesforce\n"},{"text":"Education and Experience:","content":"\nBachelor’s Degree or equivalent experience\n"},{"text":"Alertus Career Advantages:","content":"\nPaid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\n"}],"salaryRange":{"min":21.67,"max":26.55,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n","text":"Implementations Operations Specialist","country":"US","workplaceType":"onsite","opening":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
","openingPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n","descriptionBody":"Job Description
\nThe Implementations Operations Specialist will report to our Manager, Implementations Operations, and act as the liaison between the Sales and Implementation departments ensuring a smooth transition and exceptional customer experience. The objective of this position will be to assist in the management of customer orders from inception to execution.
\nThis role is a great opportunity for someone who is customer-centric, has great attention to detail, and takes pride in their work supporting others. Our ideal candidate is self-motivated with strong problem solving and communication skills.
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","descriptionBodyPlain":"Job Description\nThe Implementations Operations Specialist will report to our Manager, Implementations Operations, and act as the liaison between the Sales and Implementation departments ensuring a smooth transition and exceptional customer experience. The objective of this position will be to assist in the management of customer orders from inception to execution.\nThis role is a great opportunity for someone who is customer-centric, has great attention to detail, and takes pride in their work supporting others. Our ideal candidate is self-motivated with strong problem solving and communication skills.\nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","hostedUrl":"https://jobs.lever.co/alertus/fd3c0341-a55e-4ff6-91ac-7aff11860723","applyUrl":"https://jobs.lever.co/alertus/fd3c0341-a55e-4ff6-91ac-7aff11860723/apply"},{"additionalPlain":"Additional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.\n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n","additional":"\n
Additional Information:
\n
All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\n
Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\n
Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\n
All your information will be kept confidential according to EEO guidelines.
\n
\n
AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
Job Description
\nIn a world where information moves at the speed of light, the difference between a notification received and a notification lost can be critical. We are looking for a Lead Backend Engineer to take ownership of our high-performance core responsible for delivering mass notifications via SMS, Email, Voice, Push, Slack, and IPAWS to thousands of users simultaneously.
\n
\nThis isn't just about writing code; it’s about engineering resilience. You will be the architect of systems that cannot afford to fail, ensuring that every message reaches its destination with perfect reliability and industry-leading throughput. If you are driven by the challenge of optimizing distributed systems and building SaaS solutions that scale gracefully under usage spikes, your expertise will have a direct, tangible impact on our mission.
\n
\nCandidates must be located within driving distance to our Baltimore HQ.
","id":"a6b029e4-a8d0-462c-bcc2-f400d717434b","lists":[{"text":"A Day in the Life:","content":"\n\n
Design and evolve a high-throughput notification engine capable of handling massive spikes in data without compromising on latency or reliability.\nContinuously refine system architecture to meet and exceed strict SLAs, ensuring the engine remains performant as our user base grows.\nImplement sophisticated monitoring, alerting, and self-healing protocols to identify and resolve bottlenecks before they impact our users.\nSet the standard for engineering excellence through high-quality code reviews, technical documentation, and proactive mentorship of the engineering team.\nDesign and maintain high-performance database schemas and query structures optimized for rapid ingestion and retrieval of millions of notification records.\nBuild and maintain robust API integrations and asynchronous communication pathways (message queues, event-driven architecture) across diverse notification channels.\nTransition high-level business requirements into technical roadmaps, focusing on modularity, security, and long-term maintainability.\n\n"},{"text":"Required Skills & Abilities:","content":"\n\n
Deep, production-level expertise in Node.js, with a comprehensive understanding of its asynchronous nature and event-driven architecture.\nProven experience designing and maintaining complex, multi-tenant SaaS environments that prioritize uptime and data integrity.\nProven experience with both relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., Redis, DynamoDB, MongoDB) databases, specifically focusing on performance tuning, indexing strategies, and data modeling for scale.\nA strong background in distributed systems, including experience with message brokers (e.g., RabbitMQ, Kafka) and database optimization.\nExpert knowledge of monitoring tools and observability practices to ensure 24/7 system health.\nThe ability to articulate complex technical concepts to both technical and non-technical stakeholders while fostering an inclusive, collaborative environment.\nAbility to travel on occasion. \n\n"},{"text":"Desired Skills: ","content":"\n\n
Experience working with IPAWS, telephony providers (Twilio, Vonage), or large-scale email delivery services.\nProficiency with tools like Terraform or Pulumi to manage cloud infrastructure.\nFamiliarity with compliance standards relevant to data transmission and privacy.\n\n"},{"text":"Education & Experience:","content":"\n\n
Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering or related field. Equivalent experience may substitute for education. \n8+ years of related experience\n\n"},{"text":"Alertus Career Advantages: ","content":"\n\n
Unlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\nFlex Scheduling\n\n"}],"salaryRange":{"min":120000,"max":170000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
\n
\n
Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
","openingPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n","descriptionBody":"Job Description
\nIn a world where information moves at the speed of light, the difference between a notification received and a notification lost can be critical. We are looking for a Lead Backend Engineer to take ownership of our high-performance core responsible for delivering mass notifications via SMS, Email, Voice, Push, Slack, and IPAWS to thousands of users simultaneously.
\n
\nThis isn't just about writing code; it’s about engineering resilience. You will be the architect of systems that cannot afford to fail, ensuring that every message reaches its destination with perfect reliability and industry-leading throughput. If you are driven by the challenge of optimizing distributed systems and building SaaS solutions that scale gracefully under usage spikes, your expertise will have a direct, tangible impact on our mission.
\n
\nCandidates must be located within driving distance to our Baltimore HQ.
","descriptionBodyPlain":"Job Description\nIn a world where information moves at the speed of light, the difference between a notification received and a notification lost can be critical. We are looking for aLead Backend Engineer to take ownership of our high-performance core responsible for delivering mass notifications via SMS, Email, Voice, Push, Slack, and IPAWS to thousands of users simultaneously.\n \nThis isn't just about writing code; it’s about engineering resilience. You will be the architect of systems that cannot afford to fail, ensuring that every message reaches its destination with perfect reliability and industry-leading throughput. If you are driven by the challenge of optimizing distributed systems and building SaaS solutions that scale gracefully under usage spikes, your expertise will have a direct, tangible impact on our mission.\n \nCandidates must be located within driving distance to our Baltimore HQ. \n","hostedUrl":"https://jobs.lever.co/alertus/a6b029e4-a8d0-462c-bcc2-f400d717434b","applyUrl":"https://jobs.lever.co/alertus/a6b029e4-a8d0-462c-bcc2-f400d717434b/apply"},{"additionalPlain":"Additional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.\n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n","additional":"\n
Additional Information:
\n
All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\n
Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\n
Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\n
All your information will be kept confidential according to EEO guidelines.
\n
\n
AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
Job Description
\n
In a crisis, information is the most valuable asset. When an emergency alert is triggered, the underlying technology must be invisible, instantaneous, and infallible. As the Lead Software Engineer for hardware/3rd party integrations, you aren’t just writing code; you are building the digital nervous system that protects lives.
\n
You will lead a high-impact team responsible for the final, critical mile of our service: the delivery of audio via SIP, multicast data streams, and real-time alerts to a massive fleet of connected devices and desktop agents. This role sits at the intersection of complex SaaS architecture and physical hardware integration. If you are a systems thinker who enjoys bridging the gap between cloud services and real-world devices, your work here will have a direct, tangible impact on public safety.
\n
\n
Candidates must be located within driving distance from our Baltimore HQ.
\n
\n
\n
\n\n
Design and maintain backend systems capable of managing and communicating with hundreds of thousands of concurrent IoT devices.\nDesign and maintain high-throughput backend systems that ensure emergency notifications are delivered across SIP, Multicast, and Desktop Agents and MQTT-based device networks without fail.\nLead the integration of our cloud-based SaaS platform with remote physical hardware to trigger real-time emergency responses.\nAct as a technical mentor and example to the team, establishing best practices for NodeJS development, API design, and asynchronous communication.\nImplement advanced monitoring and alerting frameworks to proactively identify and resolve bottlenecks in the code and in the delivery pipeline.\nRefine and evolve communication protocols for audio and video streaming to ensure low latency and high fidelity in diverse network environments.\n\n"},{"text":"Required Skills & Abilities:","content":"\n\n
Deep expertise in building, scaling, and maintaining production-grade Node.js applications in a microservices environment.\nProven experience designing complex SaaS solutions with a focus on distributed systems and high-availability architecture.\nSignificant experience with relational (e.g., PostgreSQL) and non-relational (e.g., Redis, NoSQL) databases. You should be proficient in schema design, query optimization, and managing data integrity for high-concurrency, time-sensitive applications.\nPractical knowledge of SIP for audio, Multicast, and web-based communication protocols.\nA track record of managing high-throughput data delivery and meeting strict reliability SLAs.\nStrong command of asynchronous messaging patterns (e.g., RabbitMQ, Kafka) and robust API integration strategies.\nDemonstrated ability to guide a team through complex technical hurdles while maintaining a focus on impact and delivery.\nAbility to travel on occasion.\n\n"},{"text":"Desired Skills:","content":"\n\n
Experience with database performance tuning at scale or managing distributed databases.\nFamiliarity with physical hardware or IoT devices in a professional capacity.\nKnowledge of video communication protocols and low-latency streaming.\nDirect experience in the emergency notification, security, or mission-critical software sectors\n\n"},{"text":"Education & Experience:","content":"\n\n
Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering or related field. Equivalent experience may substitute for education. \n8+ years of related experience \n\n"},{"text":"Alertus Career Advantages: ","content":"\n\n
Unlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\nFlex Scheduling\n\n"}],"salaryRange":{"min":120000,"max":170000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
\n
\n
Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
","openingPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n","descriptionBody":"\n
Job Description
\n
In a crisis, information is the most valuable asset. When an emergency alert is triggered, the underlying technology must be invisible, instantaneous, and infallible. As the Lead Software Engineer for hardware/3rd party integrations, you aren’t just writing code; you are building the digital nervous system that protects lives.
\n
You will lead a high-impact team responsible for the final, critical mile of our service: the delivery of audio via SIP, multicast data streams, and real-time alerts to a massive fleet of connected devices and desktop agents. This role sits at the intersection of complex SaaS architecture and physical hardware integration. If you are a systems thinker who enjoys bridging the gap between cloud services and real-world devices, your work here will have a direct, tangible impact on public safety.
\n
\n
Candidates must be located within driving distance from our Baltimore HQ.
\n
\n
\n
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Product Development & Engineering","location":"Baltimore, MD","team":"Hardware","allLocations":["Baltimore, MD"]},"createdAt":1775841222468,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nWe are seeking an experienced and hands-on Manager, Hardware Engineering to join our Product Development and Engineering division dedicated to developing, maintaining, and improving innovative life safety solutions. This role requires a balance of leadership and technical expertise, as the Manager, Hardware Engineering will not only guide and mentor a small team of engineers but also actively participate in the product development process.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are seeking an experienced and hands-on Manager, Hardware Engineering to join our Product Development and Engineering division dedicated to developing, maintaining, and improving innovative life safety solutions. This role requires a balance of leadership and technical expertise, as the Manager, Hardware Engineering will not only guide and mentor a small team of engineers but also actively participate in the product development process.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","id":"c74617c8-a826-410d-8e86-6c4626698df2","lists":[{"text":"A Day in the Life:","content":"\nWork as a technical contributor while providing oversight to lead, mentor, and manage a small team of engineers to accomplish complex project design goals\nDesign, prototype, and document these solutions which can be standalone elements or parts of larger systems\nCreate necessary packages for transfer to Production and Implementations teams including bill(s) of materials, assembly instructions, test plans, and user documentation\nWork with QA to ensure product developments meet requirements and are ready to transition to Production team\nProvide high-level technical assistance to Sales team(s) for existing and legacy product(s) as necessary\nOther duties as assigned\nOccasional travel may be required\n"},{"text":"Required Skills & Abilities:","content":"\nExperience with digital and analog design techniques including best practices for volume production repeatability and reliability\nElectrical design experience using schematic capture tools\nExperience with design of multilayer and controlled impedance PCBs\nDesign experience with mixed voltage systems and various serial protocols \nExperience with prototype debug tools such as oscilloscope and logic analyzer as well as techniques to identify and resolve issues\nWorking experience with embedded firmware development and repository systems\nExperience working with and leading small teams of various skill sets (hardware/firmware/QA)\nUnderstanding how to influence project outputs and timelines by proper ordering of task priority, understanding how parallel activities can be identified, and risk mitigation\nAbility to travel on occasion\n"},{"text":"Desired Skills:","content":"\nExperience designing products that work as part of larger systems\nKnowledge of network device operation and infrastructure\nExperience working with Industrial Designers to develop product enclosures\nExperience with low power design/battery-powered design/design to cost concepts\nWorking knowledge of techniques to reduce EMI/ESD/Susceptibility issues.\nSome experience working with Contract Manufacturers and high volume assembly of electronic product\nStrong written and oral communication skills with understanding how to engage both technical and non-technical audiences\n"},{"text":"Education & Experience:","content":"\nBachelor’s Degree in Electrical engineering or related field\n8+ years of hands-on product and system design experience\nProven experience in a management role within an engineering team\n"},{"text":"Alertus Career Advantages: ","content":"\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work Homebuying Incentive Program\nEmployee Referral Bonuses\nFlex Scheduling\n"}],"salaryRange":{"min":110000,"max":152000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
\n
\n
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n \n \n","text":"Manager, Hardware Engineering","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are seeking an experienced and hands-on Manager, Hardware Engineering to join our Product Development and Engineering division dedicated to developing, maintaining, and improving innovative life safety solutions. This role requires a balance of leadership and technical expertise, as the Manager, Hardware Engineering will not only guide and mentor a small team of engineers but also actively participate in the product development process.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nWe are seeking an experienced and hands-on Manager, Hardware Engineering to join our Product Development and Engineering division dedicated to developing, maintaining, and improving innovative life safety solutions. This role requires a balance of leadership and technical expertise, as the Manager, Hardware Engineering will not only guide and mentor a small team of engineers but also actively participate in the product development process.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","hostedUrl":"https://jobs.lever.co/alertus/c74617c8-a826-410d-8e86-6c4626698df2","applyUrl":"https://jobs.lever.co/alertus/c74617c8-a826-410d-8e86-6c4626698df2/apply"},{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Product Development & Engineering","location":"Baltimore, MD","team":"Quality Assurance (QA) & Compliance","allLocations":["Baltimore, MD"]},"createdAt":1775841472748,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nOur Product Development team is seeking a Manager, QA & Compliance to lead our efforts in maintaining product certifications and regulatory compliance, while also taking charge of pinpointing and resolving potential quality concerns in our deployed products. This role reports to our VP, Product Development, and will play a crucial role in ensuring our life-saving solutions meet the highest quality standards and comply with all relevant regulations. \n \nThe ideal candidate is detail oriented and has a strong background in quality assurance and compliance management, with the ability to effectively collaborate with cross-functional teams.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nOur Product Development team is seeking a Manager, QA & Compliance to lead our efforts in maintaining product certifications and regulatory compliance, while also taking charge of pinpointing and resolving potential quality concerns in our deployed products. This role reports to our VP, Product Development, and will play a crucial role in ensuring our life-saving solutions meet the highest quality standards and comply with all relevant regulations.
\n
\nThe ideal candidate is detail oriented and has a strong background in quality assurance and compliance management, with the ability to effectively collaborate with cross-functional teams.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","id":"0c7bc3d6-7bd6-4ef6-a900-433617aece3d","lists":[{"text":"A Day in the Life:","content":"\nLead and manage all quality assurance (QA) and compliance initiatives, ensuring adherence to industry standards and regulatory requirements.\nDevelop, implement, and maintain quality control policies, procedures, and best practices to ensure compliance with federal, state, and industry regulations.\nOversee internal and external audits, assessments, and certification processes to maintain compliance with applicable frameworks.\nOversee the process of obtaining and maintaining product certifications from relevant regulatory agencies and industry standard organizations.\nSupport the development and enforcement of secure software development lifecycle (SDLC) processes in alignment with compliance standards\nMonitor changes in regulations and standards to ensure ongoing compliance with all applicable requirements\nCoordinate and manage internal and external audits to assess compliance with regulatory requirements and quality standards\nCollaborate with cross-functional teams to integrate compliance and security controls into product development and operational processes\nDrive continuous improvement initiatives to enhance quality, efficiency, and compliance across the organization\nIdentify and assess potential quality and compliance risks and develop strategies to mitigate these risks\nOversee every aspect of quality in our products and operations with full organizational authority in every dimension of QA\nDevelop and deliver compliance training programs to educate staff on regulatory requirements, security best practices, and quality assurance methodologies\nManage global regulatory compliance, testing, and accreditation management\nCollect and review data from fielded products. Work closely with the Product Development team members to investigate potential product issues.\nOther duties as assigned\n"},{"text":"Required Skills & Abilities:","content":"\nIn-depth knowledge of relevant industry standards and regulations\nExperience collecting and investigating customer data for potential issues\nAbility to organize data to look for long term product trends\nExperience with Salesforce CRM or similar tool suite\nExcellent problem-solving skills and attention to detail\nStrong verbal and written communication skills\nAbility to travel on occasion\n"},{"text":"Desired Skills:","content":"\nSome experience with companies designing electronic products and systems \nExperience holding a previous position on a quality team and/or familiarity with regulatory standards\nExperience with the application, documentation, and testing of administrative, technical, and physical security controls\nExperience leading small teams\n"},{"text":"Education & Experience:","content":"\nBachelor’s degree in a Technology field or equivalent experience\n5+ years of experience in quality assurance, compliance management, or regulatory affairs, preferably in a technology or manufacturing industry. \nExperience with the UL/CE Certification processes; knowledge of those associated with Emergency Management a plus\nSecurity+, CSSP, or CISSP certification\n"},{"text":"Alertus Career Advantages: ","content":"\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work Homebuying Incentive Program\nEmployee Referral Bonuses\nFlex Scheduling\n"}],"salaryRange":{"min":72000,"max":110000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
\n
\n
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n \n \n","text":"Manager, QA & Compliance","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nOur Product Development team is seeking a Manager, QA & Compliance to lead our efforts in maintaining product certifications and regulatory compliance, while also taking charge of pinpointing and resolving potential quality concerns in our deployed products. This role reports to our VP, Product Development, and will play a crucial role in ensuring our life-saving solutions meet the highest quality standards and comply with all relevant regulations.
\n
\nThe ideal candidate is detail oriented and has a strong background in quality assurance and compliance management, with the ability to effectively collaborate with cross-functional teams.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nOur Product Development team is seeking a Manager, QA & Compliance to lead our efforts in maintaining product certifications and regulatory compliance, while also taking charge of pinpointing and resolving potential quality concerns in our deployed products. This role reports to our VP, Product Development, and will play a crucial role in ensuring our life-saving solutions meet the highest quality standards and comply with all relevant regulations. \n \nThe ideal candidate is detail oriented and has a strong background in quality assurance and compliance management, with the ability to effectively collaborate with cross-functional teams.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","hostedUrl":"https://jobs.lever.co/alertus/0c7bc3d6-7bd6-4ef6-a900-433617aece3d","applyUrl":"https://jobs.lever.co/alertus/0c7bc3d6-7bd6-4ef6-a900-433617aece3d/apply"},{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Sales","location":"Baltimore, MD","team":"Global Capture, Key Verticals, & Demand Generation","allLocations":["Baltimore, MD"]},"createdAt":1742406002670,"descriptionPlain":"Company Description\nAlertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nWe are looking for a high energy professional to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. In this role, you will be responsible for developing and applying product knowledge specific to Alertus Technologies’ emergency notification products and services while serving as the subject matter expert on assigned products and services. You will be responsible for supporting technical publications, product training, product management activities, solution design, and product demonstrations. \n \nOur ideal candidate possesses a technical aptitude, a strong work ethic, collaborative communication skills, and an ability to thrive in a fast-paced environment. Additionally, the candidate will be someone who finds purpose in providing the best possible solution to mitigate gaps in our customers’ critical communication strategy.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n \n","description":"Company Description
\nAlertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are looking for a high energy professional to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. In this role, you will be responsible for developing and applying product knowledge specific to Alertus Technologies’ emergency notification products and services while serving as the subject matter expert on assigned products and services. You will be responsible for supporting technical publications, product training, product management activities, solution design, and product demonstrations.
\n
\nOur ideal candidate possesses a technical aptitude, a strong work ethic, collaborative communication skills, and an ability to thrive in a fast-paced environment. Additionally, the candidate will be someone who finds purpose in providing the best possible solution to mitigate gaps in our customers’ critical communication strategy.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
\n
","id":"50c05baf-4591-40eb-9fc1-d4b7abf6c3c0","lists":[{"text":"A Day in the Life:","content":"\nWork with the Product Management and Sales Engineering Team to develop product knowledge and assist in maintaining Alertus’ many demo environments \nAssist in identifying customer requirements and conveying requirements to the product development teams to ensure requirement understanding\nConduct market research using tools such as surveys, desktop research, and customer calls to assist in analyzing market trends, customer feedback, and other sources to influence product strategy\nParticipate in sales and product meetings as assigned to collaborate and strategize with business and engineering teams\nDemonstrate Alertus’ core products and services as assigned\nParticipate in qualifying system integration opportunities and assist in implementing, testing, and documenting integrations \nAssist the Technical Writing Team in drafting and reviewing product documentation\nParticipate in product training development and delivery to support Alertus employee professional development\nAssist with new product releases and events\nOther duties as assigned\n"},{"text":"Required Skills & Abilities:","content":"\nBasic understanding of application programming interfaces (APIs) and webhooks\nAbility to learn complex concepts and communicate them to technical and non-technical individuals\nEnergy, passion, enthusiasm, and a positive attitude\nExceptional organization, time management, and prioritization skills\nUnmatched verbal, written, and interpersonal communication skills\nAbility to become an expert assigned to Alertus products and services\nAbility to travel on occasion\n"},{"text":"Education & Experience:","content":"\nBA/BS in Computer Science/Engineering, Information Technology, Electrical Engineering, or related field. Equivalent experience may substitute for required education.\nAcademic or practical experience with Java and Python\nDemonstrated ability to articulate the value proposition of product functionalities\n"},{"text":"Alertus Career Advantages:","content":"\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work Homebuying Incentive Program\nEmployee Referral Bonuses\nFlex Scheduling\n"}],"salaryRange":{"min":47000,"max":64000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
\n
\n
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n \n \n","text":"Product Specialist","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAlertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are looking for a high energy professional to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. In this role, you will be responsible for developing and applying product knowledge specific to Alertus Technologies’ emergency notification products and services while serving as the subject matter expert on assigned products and services. You will be responsible for supporting technical publications, product training, product management activities, solution design, and product demonstrations.
\n
\nOur ideal candidate possesses a technical aptitude, a strong work ethic, collaborative communication skills, and an ability to thrive in a fast-paced environment. Additionally, the candidate will be someone who finds purpose in providing the best possible solution to mitigate gaps in our customers’ critical communication strategy.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
\n
","descriptionBodyPlain":"Company Description\nAlertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nWe are looking for a high energy professional to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. In this role, you will be responsible for developing and applying product knowledge specific to Alertus Technologies’ emergency notification products and services while serving as the subject matter expert on assigned products and services. You will be responsible for supporting technical publications, product training, product management activities, solution design, and product demonstrations. \n \nOur ideal candidate possesses a technical aptitude, a strong work ethic, collaborative communication skills, and an ability to thrive in a fast-paced environment. Additionally, the candidate will be someone who finds purpose in providing the best possible solution to mitigate gaps in our customers’ critical communication strategy.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n \n","hostedUrl":"https://jobs.lever.co/alertus/50c05baf-4591-40eb-9fc1-d4b7abf6c3c0","applyUrl":"https://jobs.lever.co/alertus/50c05baf-4591-40eb-9fc1-d4b7abf6c3c0/apply"},{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":" Additional Information: All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines. AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
\n
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Sales","location":"Baltimore, MD","team":"National Account Sales","allLocations":["Baltimore, MD"]},"createdAt":1779208533696,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \nJob Description\n \n \n \n \n \n \n \n\n\nCompany Description\nWhen minutes matter, seconds count. As a pioneer and market leader in mass notification, our mission is to empower organizations to protect lives, secure assets, and maintain business continuity. Alertus is experiencing unprecedented growth in all markets, and we're looking for like-minded individuals who take pride in offering well-developed and invaluable life safety products to an engaged customer base. \n\nJob Description\nWe are looking for a hungry sales contributor to play a critical role in the growth of Alertus solutions in the education market. The Regional Account Manager - Education, will report to the VP, National Accounts & Key Verticals and will be a key player in bringing our mission to life. In this role, you will be responsible for the entire sales life cycle from direct prospecting to a deployed customer in the education market. \n\nThis is a self-driven position where building strong relationships will be key to success in this role. Our ideal candidate is someone who leverages their relationship and technical aptitude in order to provide the best Alertus solutions to create wins in the education market.\n\nDaily travel to our HQ in Baltimore is required during the ramp up period. Candidates must be located in the DC/MD/VA area.\n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are looking for a hungry sales contributor to play a critical role in the growth of Alertus solutions in the education market. The Regional Account Manager - Education, will report to the VP, National Accounts and will be a key player in bringing our mission to life. In this role, you will be responsible for the entire sales life cycle from direct prospecting to a deployed customer in the education market.
\nThis is a self-driven position where building strong relationships will be key to success in this role. Our ideal candidate is someone who leverages their relationship and technical aptitude in order to provide the best Alertus solutions to create wins in the education market.
\nTravel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance to our headquarters.
","id":"1518d22e-f19d-4183-bee2-899011068455","lists":[{"text":"A Day in the Life:","content":"\nEngaging with new prospects and beginning the inception of a new Alertus opportunity\nBecoming an Alertus solutions expert in all our product offerings\nBuilding a strong relationship with the VP, National Accounts for accountability and managing expectations\nEngaging existing customers through their 12-month service contract to ensure they see value which results in a successful renewal\nPossessing a technical aptitude of both Alertus products and solutions as well as the common technology that is deployed throughout the educational space\nUnderstanding the common roadblocks in the education market and innovate solutions to proactively combat them\nConducting web and in-person presentations to key stakeholders and decision-makers in the education space\n"},{"text":"Required Skills:","content":"\nAbility to travel up to 50% for on-site visits to prospective and existing customers, conferences, and trade shows\nDemonstrated ability to identify and sell to multiple buyers within an organization\nExperience prospecting through phone driven initiatives, demoing through web applications, and closing deals through in-person presentations or meetings at the enterprise level\nAbility to handle and overcome long sales cycles\nA consultative sales approach focused on creating value and trust\n"},{"text":"Education and Experience:","content":"\nBachelor’s degree or equivalent experience\n2+ years of Sales/Business Development experience\n"},{"text":"Alertus Career Advantages:","content":"\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\nFlex Scheduling\n"}],"salaryRange":{"min":50000,"max":90000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"*Additional compensation consists of sales incentives including commissions and bonuses
\nThe referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n","text":"Regional Account Manager - Education","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are looking for a hungry sales contributor to play a critical role in the growth of Alertus solutions in the education market. The Regional Account Manager - Education, will report to the VP, National Accounts and will be a key player in bringing our mission to life. In this role, you will be responsible for the entire sales life cycle from direct prospecting to a deployed customer in the education market.
\nThis is a self-driven position where building strong relationships will be key to success in this role. Our ideal candidate is someone who leverages their relationship and technical aptitude in order to provide the best Alertus solutions to create wins in the education market.
\nTravel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance to our headquarters.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \nJob Description\n \n \n \n \n \n \n \n\n\nCompany Description\nWhen minutes matter, seconds count. As a pioneer and market leader in mass notification, our mission is to empower organizations to protect lives, secure assets, and maintain business continuity. Alertus is experiencing unprecedented growth in all markets, and we're looking for like-minded individuals who take pride in offering well-developed and invaluable life safety products to an engaged customer base. \n\nJob Description\nWe are looking for a hungry sales contributor to play a critical role in the growth of Alertus solutions in the education market. The Regional Account Manager - Education, will report to the VP, National Accounts & Key Verticals and will be a key player in bringing our mission to life. In this role, you will be responsible for the entire sales life cycle from direct prospecting to a deployed customer in the education market. \n\nThis is a self-driven position where building strong relationships will be key to success in this role. Our ideal candidate is someone who leverages their relationship and technical aptitude in order to provide the best Alertus solutions to create wins in the education market.\n\nDaily travel to our HQ in Baltimore is required during the ramp up period. Candidates must be located in the DC/MD/VA area.\n","hostedUrl":"https://jobs.lever.co/alertus/1518d22e-f19d-4183-bee2-899011068455","applyUrl":"https://jobs.lever.co/alertus/1518d22e-f19d-4183-bee2-899011068455/apply"},{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Sales","location":"Baltimore, MD","team":"Global Capture, Key Verticals, & Demand Generation","allLocations":["Baltimore, MD"]},"createdAt":1687811053953,"descriptionPlain":"Company Description\nWhen minutes matter, seconds count. As a pioneer and market leader in mass notification, our mission is to empower organizations to protect lives, secure assets, and maintain business continuity. Alertus is experiencing unprecedented growth in all markets, and we're looking for like-minded individuals who take pride in offering well-developed and invaluable life safety products to an engaged customer base.\n \nJob Description\nWe are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Sales Development Representative (SDR) will report to the SDR Manager and will be a key team player in bringing our mission to life. In this role, you will be responsible for lead generation, delivering the Alertus value proposition, and new customer acquisition.\n \nThis role will put you on the front lines of the company increasing product awareness and helping provide our life-saving solutions to various target markets. Our ideal candidate is a fantastic communicator with an unmatched ability to overcome challenges.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","description":"Company Description
\nWhen minutes matter, seconds count. As a pioneer and market leader in mass notification, our mission is to empower organizations to protect lives, secure assets, and maintain business continuity. Alertus is experiencing unprecedented growth in all markets, and we're looking for like-minded individuals who take pride in offering well-developed and invaluable life safety products to an engaged customer base.
\n
\nJob Description
\nWe are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Sales Development Representative (SDR) will report to the SDR Manager and will be a key team player in bringing our mission to life. In this role, you will be responsible for lead generation, delivering the Alertus value proposition, and new customer acquisition.
\n
\nThis role will put you on the front lines of the company increasing product awareness and helping provide our life-saving solutions to various target markets. Our ideal candidate is a fantastic communicator with an unmatched ability to overcome challenges.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","id":"93c3929c-8aee-4c17-9996-0430f7f2a7ad","lists":[{"text":"A Day in the Life:","content":"\nUse various methods (phone/email/etc.) to create interest in and schedule demonstrations for the Alertus solution. \nCommunicate the Alertus value proposition in an effective and flawless manner in order to schedule demonstrations of Alertus solutions \nIdentify new accounts, contacts, and business opportunities \nOwn the prospecting life cycle from researching and profiling strategic accounts to scheduling demonstrations\nAdeptly overcome objections and drive prospective customers into the sales funnel\nPromote and market the Alertus solution through persistent outbound sales efforts\nCollaborate with Regional Sales Managers to create and maintain an effective territory plan\nBecome a key individual contributor as well as a mentor to other members of the SDR team\nOther duties as assigned\n"},{"text":"Required Skills & Abilities:","content":"\nEnergy, passion, enthusiasm, and a positive attitude \nA confident and fearless approach to cold, outbound calling\nWillingness to hop on the phone with new people every day to explain the Alertus value proposition\nExceptional organizational, time management, and prioritization skills\nUnmatched verbal, written, and interpersonal communication skills\nVision, drive, and determination to win through being coachable and resilient\nAbility to travel on occasion\n"},{"text":"Education & Experience:","content":"\nBachelor’s degree or equivalent experience\n0-2 years experience in a sales or customer service position. New college graduates are encouraged to apply.\n"},{"text":"Alertus Career Advantages:","content":"\nPaid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work Homebuying Incentive Program\nEmployee Referral Bonuses\n"}],"salaryRange":{"min":21,"max":24.97,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"*Additional compensation consists of sales incentives including commissions and bonuses
\n
\nThe referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
\n
","salaryDescriptionPlain":"*Additional compensation consists of sales incentives including commissions and bonuses \n \nThe referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n \n","text":"Sales Development Representative","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\nWhen minutes matter, seconds count. As a pioneer and market leader in mass notification, our mission is to empower organizations to protect lives, secure assets, and maintain business continuity. Alertus is experiencing unprecedented growth in all markets, and we're looking for like-minded individuals who take pride in offering well-developed and invaluable life safety products to an engaged customer base.
\n
\nJob Description
\nWe are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Sales Development Representative (SDR) will report to the SDR Manager and will be a key team player in bringing our mission to life. In this role, you will be responsible for lead generation, delivering the Alertus value proposition, and new customer acquisition.
\n
\nThis role will put you on the front lines of the company increasing product awareness and helping provide our life-saving solutions to various target markets. Our ideal candidate is a fantastic communicator with an unmatched ability to overcome challenges.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","descriptionBodyPlain":"Company Description\nWhen minutes matter, seconds count. As a pioneer and market leader in mass notification, our mission is to empower organizations to protect lives, secure assets, and maintain business continuity. Alertus is experiencing unprecedented growth in all markets, and we're looking for like-minded individuals who take pride in offering well-developed and invaluable life safety products to an engaged customer base.\n \nJob Description\nWe are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Sales Development Representative (SDR) will report to the SDR Manager and will be a key team player in bringing our mission to life. In this role, you will be responsible for lead generation, delivering the Alertus value proposition, and new customer acquisition.\n \nThis role will put you on the front lines of the company increasing product awareness and helping provide our life-saving solutions to various target markets. Our ideal candidate is a fantastic communicator with an unmatched ability to overcome challenges.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","hostedUrl":"https://jobs.lever.co/alertus/93c3929c-8aee-4c17-9996-0430f7f2a7ad","applyUrl":"https://jobs.lever.co/alertus/93c3929c-8aee-4c17-9996-0430f7f2a7ad/apply"},{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Sales","location":"Baltimore, MD","team":"Global Capture, Key Verticals, & Demand Generation","allLocations":["Baltimore, MD"]},"createdAt":1777561722771,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n \nJob Description\nThe SDR Manager, reporting directly to the National Sales Director (NSD), will play a pivotal role in developing and scaling the SDR team. This position will act as a hands-on coach, providing training, and real-time feedback, while working alongside the SDRs to generate high-quality sales opportunities. The SDR Manager will help drive performance, support the professional growth of the team, and ensure the SDR team is aligned with our sales strategy and growth.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nThe SDR Manager, reporting directly to the National Sales Director (NSD), will play a pivotal role in developing and scaling the SDR team. This position will act as a hands-on coach, providing training, and real-time feedback, while working alongside the SDRs to generate high-quality sales opportunities. The SDR Manager will help drive performance, support the professional growth of the team, and ensure the SDR team is aligned with our sales strategy and growth.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","id":"bf938b41-80ee-4239-9484-c92225cff0cb","lists":[{"text":"A Day in the Life:","content":"\nLead and mentor the SDR team, ensuring consistent performance and professional development.\nProvide real-time coaching on prospecting techniques, objection handling, and messaging.\nManage existing accounts in opportunity stage or higher, ensuring continued development and growth.\nIndependently generate new leads as time permits, contributing to the overall pipeline.\nDevelop and deliver onboarding and ongoing training programs for new and existing SDRs.\nWork side by side with SDRs, making calls, sending emails, and refining outreach strategies.\nMonitor SDR activity in Salesforce and other sales engagement tools, ensuring quality and efficiency.\nConduct daily call reviews and feedback sessions, reinforcing best practices.\nEnsure the team meets or exceeds weekly, monthly, and quarterly pipeline and meeting targets.\nConduct one-on-one coaching sessions to improve individual performance.\nIdentify high-potential SDRs and support their transition to Sales Executive or other internal opportunities.\nPartner with the VP of Sales to set team goals and optimize outbound strategies.\nManage team KPIs, including call volume, meetings booked, and conversion rates.\nCreate, document, and update SDR processes, outreach templates, and workflows.\nWork closely with Marketing to refine messaging and ensure alignment with lead generation efforts.\nProvide feedback on lead quality, target accounts, and prospecting strategies.\nLeverage tools like Salesforce, ZoomInfo, and LinkedIn Sales Navigator to enhance outreach efforts.\nOther duties as assigned\n"},{"text":"Required Skills & Abilities:","content":"\nStrong leadership skills with the ability to motivate and coach team members\nExcellent verbal and written communication skills, with experience making high-volume calls.\nAbility to analyze performance metrics and make data-driven improvements.\nComfortable working five days a week in the office, fostering a high-energy sales culture.\nExperience with Salesforce, Outreach.io, ZoomInfo, and other sales engagement tools is a plus\nAbility to travel on occasion\n"},{"text":"Education & Experience:","content":"\nBachelor’s Degree or equivalent experience\nPrevious experience as an SDR with a proven track record of booking meetings and exceeding quotas\nExperience managing and developing high-performing SDR teams preferred\n"},{"text":"Alertus Career Advantages:","content":"\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work Homebuying Incentive Program\nEmployee Referral Bonuses\nFlex Scheduling\n"}],"salaryRange":{"min":60000,"max":85000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"*Additional compensation consists of sales incentives including commissions and/or bonuses
\n
\nThe referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
","salaryDescriptionPlain":"*Additional compensation consists of sales incentives including commissions and/or bonuses\n \nThe referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n","text":"Sales Development Representative (SDR) Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nThe SDR Manager, reporting directly to the National Sales Director (NSD), will play a pivotal role in developing and scaling the SDR team. This position will act as a hands-on coach, providing training, and real-time feedback, while working alongside the SDRs to generate high-quality sales opportunities. The SDR Manager will help drive performance, support the professional growth of the team, and ensure the SDR team is aligned with our sales strategy and growth.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n \nJob Description\nThe SDR Manager, reporting directly to the National Sales Director (NSD), will play a pivotal role in developing and scaling the SDR team. This position will act as a hands-on coach, providing training, and real-time feedback, while working alongside the SDRs to generate high-quality sales opportunities. The SDR Manager will help drive performance, support the professional growth of the team, and ensure the SDR team is aligned with our sales strategy and growth.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","hostedUrl":"https://jobs.lever.co/alertus/bf938b41-80ee-4239-9484-c92225cff0cb","applyUrl":"https://jobs.lever.co/alertus/bf938b41-80ee-4239-9484-c92225cff0cb/apply"},{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Sales","location":"Baltimore, MD","team":"Global Capture, Key Verticals, & Demand Generation","allLocations":["Baltimore, MD"]},"createdAt":1728051545840,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n \nJob Description\nWe are looking for hungry sales contributors to play a critical role in the growth of Alertus in our key verticals. The Sales Executive will report to the Sales Manager - High Power Audio and will be a key player in bringing our mission to life. In this role, you will work on the company's front lines, increasing product awareness and providing life-saving solutions to commercial organizations.\n \nThis is a self-driven position where building strong relationships and converting qualified leads into business are keys to success. Our ideal candidate is someone who uses a customer-centric approach to create wins.\n \nTravel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance to our headquarters.\n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are looking for hungry sales contributors to play a critical role in the growth of Alertus in our key verticals. The Sales Executive will report to the Sales Manager - High Power Audio and will be a key player in bringing our mission to life. In this role, you will work on the company's front lines, increasing product awareness and providing life-saving solutions to commercial organizations.
\n
\nThis is a self-driven position where building strong relationships and converting qualified leads into business are keys to success. Our ideal candidate is someone who uses a customer-centric approach to create wins.
\n
\nTravel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance to our headquarters.
","id":"d77ee02f-7c50-41e4-974c-490f499f0039","lists":[{"text":"A Day in the Life:","content":"\nAllocate a significant portion of your day engaging in salesforce activities, including qualifying leads, developing opportunities, scheduling demos, and closing deals. \nConduct online and in-person demonstrations of the Alertus solution.\nUnderstand the customer’s needs and help provide advanced Emergency Communication Systems to meet their requirements. \nLearn the “pains” of our customers and help them find solutions that fit within their budget. \nDevelop a strong understanding of key influencers, decision-makers, and the target market.\nBecome an expert in the Alertus solution and all of our product offerings.\nEstablish a business plan focused on market expansion and engagement.\nProspect and identify new opportunities to continuously grow your pipeline through direct and channel sales.\nWork closely with Sales Engineers and Sales Manager - HPA to continually fine-tune your skills and improve product knowledge. \nUtilize sales scripts while infusing your unique style and personality to customer engagements.\nOther duties as assigned.\n\n
"},{"text":"Required Skills & Abilities:","content":"\nExcellent Salesforce skills. You have developed good habits for logging activity, cleaning pipelines and accurately forecasting revenue. \nA good grasp of technology with a basic understanding of computer networking, IP technology, and electronics. \nImplementation of solution sales techniques focused on creating value and trust. \nWillingness to be coached as well as take initiative and act independently depending on the situation. \nDemonstrated ability to identify and sell to multiple buyers within an organization.\nExperience prospecting through phone driven initiatives, demoing through web applications, and closing deals through in-person presentations or meetings at the enterprise level.\nHands-on experience using sales enablement tools like Salesforce, DiscoverOrg, and ZoomInfo.\nAbility to handle and overcome long-sales cycles.\nAbility to travel for on-site visits to prospective and existing customers, conferences, and trade shows\n"},{"text":"Desired Skills:","content":"\nAn understanding of selling into communities, the Energy Sector, or the Federal Government. \nExperience selling IP based or Emergency Communication Systems. \nMulti-lingual and willingness to call into foreign markets.\n"},{"text":"Education & Experience:","content":"\nBachelor’s degree or equivalent experience\n3+ years of sales/business development experience preferably in IT or technology-based solutions\n"},{"text":"Alertus Career Advantages:","content":"\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work Homebuying Incentive Program\nEmployee Referral Bonuses\nFlex Scheduling\n"}],"salaryRange":{"min":50000,"max":90000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"*Additional compensation consists of sales incentives including commissions and bonuses
\n
\nThe referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
","salaryDescriptionPlain":"*Additional compensation consists of sales incentives including commissions and bonuses \n \nThe referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n","text":"Sales Executive","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are looking for hungry sales contributors to play a critical role in the growth of Alertus in our key verticals. The Sales Executive will report to the Sales Manager - High Power Audio and will be a key player in bringing our mission to life. In this role, you will work on the company's front lines, increasing product awareness and providing life-saving solutions to commercial organizations.
\n
\nThis is a self-driven position where building strong relationships and converting qualified leads into business are keys to success. Our ideal candidate is someone who uses a customer-centric approach to create wins.
\n
\nTravel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance to our headquarters.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n \nJob Description\nWe are looking for hungry sales contributors to play a critical role in the growth of Alertus in our key verticals. The Sales Executive will report to the Sales Manager - High Power Audio and will be a key player in bringing our mission to life. In this role, you will work on the company's front lines, increasing product awareness and providing life-saving solutions to commercial organizations.\n \nThis is a self-driven position where building strong relationships and converting qualified leads into business are keys to success. Our ideal candidate is someone who uses a customer-centric approach to create wins.\n \nTravel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance to our headquarters.\n","hostedUrl":"https://jobs.lever.co/alertus/d77ee02f-7c50-41e4-974c-490f499f0039","applyUrl":"https://jobs.lever.co/alertus/d77ee02f-7c50-41e4-974c-490f499f0039/apply"},{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Sales","location":"Baltimore, MD","team":"National Account Sales","allLocations":["Baltimore, MD"]},"createdAt":1728054490866,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n \nJob Description\nWe are looking for a dedicated and experienced sales leader to play a critical role in the growth of Alertus solution in the Healthcare market. This role will report to the VP, National Accounts and is responsible for the entire sales life cycle from direct prospecting to a deployed customer in an assigned market. This is a strategic, long-term position where building strong relationships will be key to success in this role. \n \nTravel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance to our headquarters.\n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are looking for a dedicated and experienced sales leader to play a critical role in the growth of Alertus solution in the Healthcare market. This role will report to the VP, National Accounts and is responsible for the entire sales life cycle from direct prospecting to a deployed customer in an assigned market. This is a strategic, long-term position where building strong relationships will be key to success in this role.
\n
\nTravel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance to our headquarters.
","id":"9eb9c588-fb1d-4bb3-b576-20634d8b391b","lists":[{"text":"A Day in the Life:","content":"\nAllocate a significant portion of your day engaging in salesforce activities, including qualifying leads, developing opportunities, scheduling demos, and closing deals.\nConduct online and in-person presentations to key stakeholders and decision-makers\nUnderstand the customer’s needs and help provide advanced Emergency Communication Systems to meet their requirements. \nLearn the “pains” of our customers and help them find solutions that fit within their budget. \nDevelop a strong understanding of key influencers, decision-makers, and the target market\nBecome an expert in the Alertus solution and all of our product offerings\nEstablish a business plan focused on market expansion and engagement\nProspect and identify new opportunities to continuously grow your pipeline through direct and channel sales.\nDrive end-user sales and renewals with a focus on net new business development\nEngage existing customers through their 12-month service contract making sure they see value in the Alertus solution which, in turn, leads to customer retention\nUnderstand, overcome, and innovate new methods to proactively combat common roadblocks within an assigned market\nOther duties as assigned\n"},{"text":"Required Skills & Abilities:","content":"\nExcellent Salesforce skills. You have developed good habits for logging activity, cleaning pipelines and accurately forecasting revenue.\n A good grasp of technology with a basic understanding of computer networking, IP technology, and electronics. \nImplementation of solution sales techniques focused on creating value and trust. \nWillingness to be coached as well as take initiative and act independently depending on the situation. \nDemonstrated ability to identify and sell to multiple buyers within an organization.\nExperience prospecting through phone driven initiatives, demoing through web applications, and closing deals through in-person presentations or meetings at the enterprise level.\nHands-on experience using sales enablement tools like Salesforce, DiscoverOrg, and ZoomInfo.\nAbility to handle and overcome long-sales cycles.\nAbility to travel for on-site visits to prospective and existing customers, conferences, and trade shows\n"},{"text":"Education & Experience:","content":"\nBachelor’s degree or equivalent experience\n3+ years of sales/business development experience, preferably in IT or technology-based solutions\n"},{"text":"Alertus Career Advantages:","content":"\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work Homebuying Incentive Program\nEmployee Referral Bonuses\nFlex Scheduling\n"}],"salaryRange":{"min":53000,"max":90000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"*Additional compensation consists of sales incentives including commissions and bonuses totaling $0-$85,000 annually
\n
\nThe referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
","salaryDescriptionPlain":"*Additional compensation consists of sales incentives including commissions and bonuses totaling $0-$85,000 annually\n \nThe referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n","text":"Sales Executive - Healthcare","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are looking for a dedicated and experienced sales leader to play a critical role in the growth of Alertus solution in the Healthcare market. This role will report to the VP, National Accounts and is responsible for the entire sales life cycle from direct prospecting to a deployed customer in an assigned market. This is a strategic, long-term position where building strong relationships will be key to success in this role.
\n
\nTravel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance to our headquarters.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n \nJob Description\nWe are looking for a dedicated and experienced sales leader to play a critical role in the growth of Alertus solution in the Healthcare market. This role will report to the VP, National Accounts and is responsible for the entire sales life cycle from direct prospecting to a deployed customer in an assigned market. This is a strategic, long-term position where building strong relationships will be key to success in this role. \n \nTravel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance to our headquarters.\n","hostedUrl":"https://jobs.lever.co/alertus/9eb9c588-fb1d-4bb3-b576-20634d8b391b","applyUrl":"https://jobs.lever.co/alertus/9eb9c588-fb1d-4bb3-b576-20634d8b391b/apply"},{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Sales","location":"Baltimore, MD","team":"Global Capture, Key Verticals, & Demand Generation","allLocations":["Baltimore, MD"]},"createdAt":1774279350998,"descriptionPlain":"Company Description \nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \nJob Description \nThe Sales Operations Specialist is an office based position and will play a critical role in supporting the Sales team by owning key processes and tools that drive efficiency and performance. This role is responsible for the health of our sales pipeline, managing enablement tools, optimizing sales processes, and providing essential support to sales leadership. \nThe ideal candidate is a highly organized, detailed-oriented professional who can identify opportunities for improvement and ensure the sales team has the resources and support needed to meet company goals.\nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\nJob Description
\n\n
The Sales Operations Specialist is an office based position and will play a critical role in supporting the Sales team by owning key processes and tools that drive efficiency and performance. This role is responsible for the health of our sales pipeline, managing enablement tools, optimizing sales processes, and providing essential support to sales leadership.
\n
The ideal candidate is a highly organized, detailed-oriented professional who can identify opportunities for improvement and ensure the sales team has the resources and support needed to meet company goals.
\n
This is an office based role and requires reporting to our HQ in Baltimore daily.
\n
\n\n
Owner of salesforce opportunity forecasting and overall health.\nHelp train staff on proper use of sales enablement tools and ensure their proper use. Current tools include google workspace, salesforce, salesforce engage and zoominfo. \nIdentify inefficiencies with sales operations and continually improve. \nOwner of sales enablement tools including interacting with vendors and optimizing usage.\nManage and create reports and dashboards daily, monthly, quarterly and annual activities and results are achieved and aligned with company goals. \nDirectly communicate with sales staff and leadership on stalled opportunities and improve opportunity velocity. \nOptimize processes and methodologies for effective sales activities, including expectation setting and system utilization.\nWork with events staff and marketing to ensure leads are properly input and processed by the sales team.\nGenerate various reports to provide visibility into sales performance and order fulfillment status.\nHeavily support sales teams in all sales enablement requests\n\n"},{"text":"Required Skills:","content":"\n\n
Proficiency in Salesforce and creating reports\nComfortable with data collection, cleaning and visualization\nEffective communication and collaboration skills, with the ability to work cross-functionally.\nStrong analytical skills with the ability to interpret sales data and generate actionable insights.\nAbility to adapt quickly yet still deliver high-quality work in a fast-moving, energetic environment\nDetail-oriented with a strong emphasis on accuracy and quality.\n\n"},{"text":"Education and Experience:","content":"\n\n
BA/BS in Management Info Systems, Data Science, Business Technology, Business Analytics or related field or equivalent experience \n0-3 years’ experience in a sales operations or data analytics role \nSalesforce Certifications preferred\n\n"},{"text":"Alertus Career Advantages: ","content":"\n\n
Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\n\n"}],"salaryRange":{"min":22,"max":27,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n","text":"Sales Operations Specialist","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\nJob Description
\n\n
The Sales Operations Specialist is an office based position and will play a critical role in supporting the Sales team by owning key processes and tools that drive efficiency and performance. This role is responsible for the health of our sales pipeline, managing enablement tools, optimizing sales processes, and providing essential support to sales leadership.
\n
The ideal candidate is a highly organized, detailed-oriented professional who can identify opportunities for improvement and ensure the sales team has the resources and support needed to meet company goals.
\n
This is an office based role and requires reporting to our HQ in Baltimore daily.
\n
\n
Additional Information:
\n
All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\n
Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\n
Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\n
All your information will be kept confidential according to EEO guidelines.
\n
\n
AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
Job Description
\nReporting directly to the Director of Product Management, you will be the primary driver of product strategy for our cloud-based and on-premises notification solutions. Unlike a traditional analyst role, you will hold ultimate accountability for the \"Why,\" \"What,\" and \"When\" of the product. You will lead the transition from identifying requirements to defining market-winning strategies, managing the entire product lifecycle from discovery to sunset.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","id":"d75c80d9-8c41-4f6f-a189-07384d11cb7e","lists":[{"text":"A Day in the Life:","content":"\n\n
Define and promote the long-term product roadmap for our SaaS, on-premises, IP-based audio and notification solutions and services, ensuring alignment with global market trends.\nLead the end-to-end product lifecycle, including market opportunity assessment, business case development, and go-to-market execution.\nAct as the final decision-maker for the product backlog, balancing technical debt, maintenance, and high-value innovation to maximize ROI.\nConduct deep-dive analysis of cloud infrastructure costs, third-party licensing, and operational overhead to optimize the SaaS platform’s cost-to-serve model.\nCollaborate with Executive Leadership, Sales, and Marketing to align product goals with company revenue targets and customer needs.\nConduct competitive benchmarking and customer advisory board sessions to ensure Alertus remains the industry leader in emergency notification.\nWork closely with Business Analysts, Engineering, and Design leads to ensure technical feasibility meets user-centric design, overseeing the high-level SDLC process.\nDefine and track key performance indicators (KPIs) to measure product success, adoption rates, and customer satisfaction.\nAct as the subject matter expert for our product lines, representing Alertus at industry conferences and in high-stakes sales presentations. \nConduct market research and competitive analysis to identify trends, opportunities, and customer needs.\n\n"},{"text":"Required Skills & Abilities:","content":"\n\n
Exceptional ability to synthesize complex market data into a clear, actionable product vision.\nExperience in the end-to-end management of B2B SaaS and integrated hardware/software solutions.\nDeep understanding of cloud architecture, API integrations, and IP networking; ability to hold high-level technical discussions with Engineering.\nAdvanced proficiency in Agile, Scrum, and Waterfall frameworks.\nAdvanced proficiency in Agile methodologies, acting as a mentor to Business Analysts and Product Owners.\nComprehensive understanding of cloud architecture, on-premises notification systems, and IP-based hardware\nAbility to translate complex technical specifications into intuitive, user-friendly features that drive customer satisfaction.\nElite presentation and storytelling skills, with the ability to influence without formal authority across all departments.\nExpert knowledge of Jira, Confluence, and Product Management roadmapping software.\nAbility to travel on occasion. \n\n"},{"text":"Education & Experience:","content":"\n\n
Bachelor’s Degree in Business, Engineering, Computer Science or related field is required.\nMBA or advanced professional certification (e.g., NPDP, CPM, or CSPO) is highly preferred.\n5-7+ years of experience in Product Management, with a successful history of launching B2B SaaS or integrated hardware/software products.\n\n"},{"text":"Alertus Career Advantages: ","content":"\n\n
Unlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\nFlex Scheduling\n\n"}],"salaryRange":{"min":80000,"max":120000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n","text":"Senior Product Manager","country":"US","workplaceType":"onsite","opening":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
","openingPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n","descriptionBody":"Job Description
\nReporting directly to the Director of Product Management, you will be the primary driver of product strategy for our cloud-based and on-premises notification solutions. Unlike a traditional analyst role, you will hold ultimate accountability for the \"Why,\" \"What,\" and \"When\" of the product. You will lead the transition from identifying requirements to defining market-winning strategies, managing the entire product lifecycle from discovery to sunset.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily.
","descriptionBodyPlain":"Job Description\nReporting directly to the Director of Product Management, you will be the primary driver of product strategy for our cloud-based and on-premises notification solutions. Unlike a traditional analyst role, you will hold ultimate accountability for the \"Why,\" \"What,\" and \"When\" of the product. You will lead the transition from identifying requirements to defining market-winning strategies, managing the entire product lifecycle from discovery to sunset.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily.\n","hostedUrl":"https://jobs.lever.co/alertus/d75c80d9-8c41-4f6f-a189-07384d11cb7e","applyUrl":"https://jobs.lever.co/alertus/d75c80d9-8c41-4f6f-a189-07384d11cb7e/apply"},{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Sales","location":"Baltimore, MD","team":"Global Capture, Key Verticals, & Demand Generation","allLocations":["Baltimore, MD"]},"createdAt":1773766415636,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \nJob Description\nWe are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Sr. Sales Development Representative (SDR) will report to the SDR Manager and will be a key team player in bringing our mission to life. In this role, you will not only be responsible for lead generation, delivering the Alertus value proposition, and new customer acquisition, but you will also serve as a mentor and provide support and training to members of the SDR team as needed.\nThis role will put you on the front lines of the company increasing product awareness and helping provide our life-saving solutions to various target markets. Our ideal candidate is a driven, results-oriented individual with a passion for sales and helping others succeed.\nThis is an office based role and requires reporting to our HQ in Baltimore daily. \n","description":"Company Description
\n\n
At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
Job Description
\n\n
We are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Sr. Sales Development Representative (SDR) will report to the SDR Manager and will be a key team player in bringing our mission to life. In this role, you will not only be responsible for lead generation, delivering the Alertus value proposition, and new customer acquisition, but you will also serve as a mentor and provide support and training to members of the SDR team as needed.
\n
This role will put you on the front lines of the company increasing product awareness and helping provide our life-saving solutions to various target markets. Our ideal candidate is a driven, results-oriented individual with a passion for sales and helping others succeed.
\n
This is an office based role and requires reporting to our HQ in Baltimore daily.
\n
\n\n
Understands the nuances of prospecting and has the ability to adapt messaging based on industry, persona, or customer needs\nEnergy, passion, enthusiasm, and a positive attitude \nA confident and fearless approach to cold, outbound calling\nWillingness to hop on the phone with new people every day to explain the Alertus value proposition\nExceptional organizational, time management, and prioritization skills\nUnmatched verbal, written, and interpersonal communication skills\nVision, drive, and determination to win through being coachable and resilient \nAbility to travel on occasion\n\n"},{"text":"Education & Experience:","content":"\n\n
Bachelor’s degree or equivalent experience\n2-4 years experience in a sales development role \n\n"},{"text":"Alertus Career Advantages:","content":"\n\n
Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\n\n"}],"salaryRange":{"min":22,"max":28,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n","text":"Sr. Sales Development Representative (SDR)","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\n\n
At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
Job Description
\n\n
We are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Sr. Sales Development Representative (SDR) will report to the SDR Manager and will be a key team player in bringing our mission to life. In this role, you will not only be responsible for lead generation, delivering the Alertus value proposition, and new customer acquisition, but you will also serve as a mentor and provide support and training to members of the SDR team as needed.
\n
This role will put you on the front lines of the company increasing product awareness and helping provide our life-saving solutions to various target markets. Our ideal candidate is a driven, results-oriented individual with a passion for sales and helping others succeed.
\n
This is an office based role and requires reporting to our HQ in Baltimore daily.
\n
Additional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Tech Forge Program","location":"Baltimore, MD","team":"Tech Forge Program","allLocations":["Baltimore, MD"]},"createdAt":1771875603525,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nProgram Description\nYou will join as a Technical Product Specialist through our Alertus Tech Forge Program. This program is a dynamic experience designed for ambitious new graduates with degrees in Engineering and Computer Science. It will serve as your foundation for a long-term, high-impact career at Alertus. You will be given the opportunity to engage in challenging assignments across core technical departments, accelerating your growth and exposing you to the full product lifecycle of our life-saving mass notification solutions.\n \nTransition Structure: Participants will engage in distinct assignments across departments, allowing for deep immersion and hands-on contributions to meaningful projects. The number of assignments may vary for each participant, and the overall program is designed to span for approximately 18-36 months.\n \nMentorship: You will be paired with experienced leaders and technical experts, ensuring you receive structured mentorship and guidance throughout each rotation.\n \nFull-Time Placement: Upon successful completion of the program, a full-time role placement will be determined. This placement is based on your performance, program feedback, and the company's long-term needs, ensuring a strategic and rewarding next step in your Alertus career.\n \nKey Departmental Assignments \n \nAssignments will provide hands-on experience in critical areas by moving through our various technical departments listed below. Note, this is not a one size fits all program and departmental assignments may vary for each participant.\n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nProgram Description
\nYou will join as a Technical Product Specialist through our Alertus Tech Forge Program. This program is a dynamic experience designed for ambitious new graduates with degrees in Engineering and Computer Science. It will serve as your foundation for a long-term, high-impact career at Alertus. You will be given the opportunity to engage in challenging assignments across core technical departments, accelerating your growth and exposing you to the full product lifecycle of our life-saving mass notification solutions.
\n
\nTransition Structure: Participants will engage in distinct assignments across departments, allowing for deep immersion and hands-on contributions to meaningful projects. The number of assignments may vary for each participant, and the overall program is designed to span for approximately 18-36 months.
\n
\nMentorship: You will be paired with experienced leaders and technical experts, ensuring you receive structured mentorship and guidance throughout each rotation.
\n
\nFull-Time Placement: Upon successful completion of the program, a full-time role placement will be determined. This placement is based on your performance, program feedback, and the company's long-term needs, ensuring a strategic and rewarding next step in your Alertus career.
\n
\nKey Departmental Assignments
\n
\nAssignments will provide hands-on experience in critical areas by moving through our various technical departments listed below. Note, this is not a one size fits all program and departmental assignments may vary for each participant.
","id":"fa66c3bc-1410-441b-ad01-73b2df83bbd7","lists":[{"text":"","content":"\nSoftware Development - Design, coding, and testing of our on-premise and cloud-based Alertus Server, mobile applications, and third-party integrations (e.g., Node.js, Java, Flutter).\nHardware Engineering - Assist in the design, development, and maintenance of hardware electronics, including our High Power Speaker Array and other IoT devices.\nTechnical Support - Provide advanced troubleshooting and technical assistance to clients, resolving complex software and hardware issues, and learning the customer-facing impact of our solutions.\nQuality Assurance - Focus on rigorous testing methodologies (manual and automated), bug tracking, and validation of hardware and software components (e.g., Server, Mobile Apps, Hardware devices like CCUs, Sirens, HPSAs).\nTechnical Field Services & Implementations - Assist with the on-site installation, configuration, and integration of Alertus solutions at client sites across the nation.\nProduct Management & Technical Writing - Support product development efforts, conduct product requirement research, contribute to product requirements generation, and complete vital integration work. Assist with building out our Knowledge Base (KB) repository with documentation on our products for our customers and various internal teams.\nSales Engineering - Provide pre-sales technical expertise, conducting product demonstrations, and designing technical solutions for complex client needs.\n"},{"text":"Required Skills & Abilities:","content":"\nMust be willing to transition work assignments, projects, and teams every 8-12 months throughout the program\nA strong customer-service mindset and a desire to contribute to a life-saving mission\nDemonstrated analytical and problem-solving skills\nStrong and effective communication (both written and verbal)\nIntellectual curiosity and embrace any change that comes your way\nAbility to travel on occasion\n"},{"text":" Education & Experience:","content":"\nBachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a closely related technical field.\nRecent graduates or early career professionals with less than 2 years of professional experience (including internship/ co-op experiences).\n"},{"text":"Alertus Career Advantages: ","content":"\nPaid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\n"}],"salaryRange":{"min":45000,"max":65000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
\n
\n
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n \n \n","text":"Technical Product Specialist","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nProgram Description
\nYou will join as a Technical Product Specialist through our Alertus Tech Forge Program. This program is a dynamic experience designed for ambitious new graduates with degrees in Engineering and Computer Science. It will serve as your foundation for a long-term, high-impact career at Alertus. You will be given the opportunity to engage in challenging assignments across core technical departments, accelerating your growth and exposing you to the full product lifecycle of our life-saving mass notification solutions.
\n
\nTransition Structure: Participants will engage in distinct assignments across departments, allowing for deep immersion and hands-on contributions to meaningful projects. The number of assignments may vary for each participant, and the overall program is designed to span for approximately 18-36 months.
\n
\nMentorship: You will be paired with experienced leaders and technical experts, ensuring you receive structured mentorship and guidance throughout each rotation.
\n
\nFull-Time Placement: Upon successful completion of the program, a full-time role placement will be determined. This placement is based on your performance, program feedback, and the company's long-term needs, ensuring a strategic and rewarding next step in your Alertus career.
\n
\nKey Departmental Assignments
\n
\nAssignments will provide hands-on experience in critical areas by moving through our various technical departments listed below. Note, this is not a one size fits all program and departmental assignments may vary for each participant.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nProgram Description\nYou will join as a Technical Product Specialist through our Alertus Tech Forge Program. This program is a dynamic experience designed for ambitious new graduates with degrees in Engineering and Computer Science. It will serve as your foundation for a long-term, high-impact career at Alertus. You will be given the opportunity to engage in challenging assignments across core technical departments, accelerating your growth and exposing you to the full product lifecycle of our life-saving mass notification solutions.\n \nTransition Structure: Participants will engage in distinct assignments across departments, allowing for deep immersion and hands-on contributions to meaningful projects. The number of assignments may vary for each participant, and the overall program is designed to span for approximately 18-36 months.\n \nMentorship: You will be paired with experienced leaders and technical experts, ensuring you receive structured mentorship and guidance throughout each rotation.\n \nFull-Time Placement: Upon successful completion of the program, a full-time role placement will be determined. This placement is based on your performance, program feedback, and the company's long-term needs, ensuring a strategic and rewarding next step in your Alertus career.\n \nKey Departmental Assignments \n \nAssignments will provide hands-on experience in critical areas by moving through our various technical departments listed below. Note, this is not a one size fits all program and departmental assignments may vary for each participant.\n","hostedUrl":"https://jobs.lever.co/alertus/fa66c3bc-1410-441b-ad01-73b2df83bbd7","applyUrl":"https://jobs.lever.co/alertus/fa66c3bc-1410-441b-ad01-73b2df83bbd7/apply"},{"additionalPlain":"Additional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"Additional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Customer Success","location":"Baltimore, MD","team":"Technical Support","allLocations":["Baltimore, MD"]},"createdAt":1738349367383,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nWe are looking for a motivated troubleshooter to play a critical role in driving Alertus' rapid growth. The Technical Support Analyst I will report to the Technical Support Manager and will be a key player in bringing our mission to life. In this role, you will be responsible for keeping our customers’ installed Alertus systems at full readiness by combining deep technical knowledge with exceptional customer service.\n \nOur ideal candidate is a technical, versatile problem-solver with a strong desire to always provide the best and most efficient customer service.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. This position may possibly require adjusted work hours. Technical support coverage ranges from 7am-7pm EST. \n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are looking for a motivated troubleshooter to play a critical role in driving Alertus' rapid growth. The Technical Support Analyst I will report to the Technical Support Manager and will be a key player in bringing our mission to life. In this role, you will be responsible for keeping our customers’ installed Alertus systems at full readiness by combining deep technical knowledge with exceptional customer service.
\n
\nOur ideal candidate is a technical, versatile problem-solver with a strong desire to always provide the best and most efficient customer service.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily. This position may possibly require adjusted work hours. Technical support coverage ranges from 7am-7pm EST.
","id":"3ea2376c-10fb-4534-9d1e-dd2f299dc51b","lists":[{"text":"A Day in the Life:","content":"\nAnswer incoming Support calls\nResearch, analyze & resolve Alertus hardware & software issues escalated from lower-tiered support\nSupport lower-tiered Support Analysts assisting customers via phone, email, and screen share\nCollaborate with Support Lead & colleagues to identify, diagnose, & resolve software or hardware issues\nPrioritize assigned cases & escalate to higher-tiered support or Support Lead as needed\nSupport colleagues during testing, troubleshooting, and problem replication phases of product life cycles\nProvide guidance to customers on installing & configuring Alertus solutions\nCollect & analyze detailed information to categorize and document requests\nCreate, review & update knowledge base articles for both internal and customer use\nConduct Assurance Reviews with Alertus customers\nLeverage knowledge & experiences to grow the Alertus knowledge base\nLeverage skills in technical leadership / case management\nOther duties as assigned\n"},{"text":"Required Skills & Abilities:","content":"\nFlexibility to work different shifts\nAbility to participate in mandatory on-call rotation to maintain support coverage during nights, weekends, & company holidays\nAbility to communicate technical topics to both technical & non-technical audiences via phone, email, etc.\nStrong customer service mindset \nStrong analytical and critical thinking skills to diagnose root cause of issues\nAbility to work independently and as part of a team \nProficient understanding of IT concepts including networking, databases and application architecture\nStrong understanding of networking concepts such as DNS, DHCP, HTTP(S), TLS/SSL Certificates\nProficient in Root Cause & Server Log Analysis\nAbility to multitask & prioritize in a fast-paced, ever changing environment\nUnderstanding of IT Security Principles and Policies that impact network environments\nExperience with ticketing systems and remote support tools\nAbility to travel on occasion.\n"},{"text":"Desired Skills:","content":"\nUnderstanding of Windows, Linux and/or macOS Administration\nApplication Support involving REST and API integrations\nWindows Workstation Deployment and Administration skills\nWeb Application support\nCisco and/or Avaya VoIP solutions support\nSmall electronics or IoT device support experience\nWindows Domain & Active Directory Services\nScripting & Automation knowledge (Powershell, Python, etc.)\n"},{"text":"Education & Experience:","content":"\nBachelor’s Degree in Computer Science, Computer or Electrical Engineering, Information Technology or related field\nA+, Net+, ITIL Foundation or similar certification(s)\n4 - 7 years prior experience working in a technical help desk environment\n"},{"text":"Alertus Career Advantages: ","content":"\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\nFlex Scheduling\n"}],"salaryRange":{"min":64000,"max":80000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n","text":"Technical Support Analyst II","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are looking for a motivated troubleshooter to play a critical role in driving Alertus' rapid growth. The Technical Support Analyst I will report to the Technical Support Manager and will be a key player in bringing our mission to life. In this role, you will be responsible for keeping our customers’ installed Alertus systems at full readiness by combining deep technical knowledge with exceptional customer service.
\n
\nOur ideal candidate is a technical, versatile problem-solver with a strong desire to always provide the best and most efficient customer service.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily. This position may possibly require adjusted work hours. Technical support coverage ranges from 7am-7pm EST.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nWe are looking for a motivated troubleshooter to play a critical role in driving Alertus' rapid growth. The Technical Support Analyst I will report to the Technical Support Manager and will be a key player in bringing our mission to life. In this role, you will be responsible for keeping our customers’ installed Alertus systems at full readiness by combining deep technical knowledge with exceptional customer service.\n \nOur ideal candidate is a technical, versatile problem-solver with a strong desire to always provide the best and most efficient customer service.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. This position may possibly require adjusted work hours. Technical support coverage ranges from 7am-7pm EST. \n","hostedUrl":"https://jobs.lever.co/alertus/3ea2376c-10fb-4534-9d1e-dd2f299dc51b","applyUrl":"https://jobs.lever.co/alertus/3ea2376c-10fb-4534-9d1e-dd2f299dc51b/apply"},{"additionalPlain":" \nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. \n \nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\n \nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \nAll your information will be kept confidential according to EEO guidelines.\n \nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\n \n","additional":"
\nAdditional Information:
\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
\n
\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
\n
\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
\n
\nAll your information will be kept confidential according to EEO guidelines.
\n
\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
\n
","categories":{"commitment":"Full-Time","department":"Customer Success","location":"Baltimore, MD","team":"Technical Support","allLocations":["Baltimore, MD"]},"createdAt":1742389982248,"descriptionPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nWe are looking for a motivated and customer-oriented Technical Support Specialist to join our Technical Support team. In this role, you will report to the Technical Support Manager, and will be responsible for keeping our customers’ installed Alertus systems at full-readiness by combining technical knowledge with exceptional customer service.\n \nThis is an excellent opportunity for individuals who are looking to launch their career in IT and have a passion for technology, problem-solving, and helping others.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. This position may possibly require adjusted work hours. Technical support coverage ranges from 7am-7pm EST. \n","description":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
\n
\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
\n
\nJob Description
\nWe are looking for a motivated and customer-oriented Technical Support Specialist to join our Technical Support team. In this role, you will report to the Technical Support Manager, and will be responsible for keeping our customers’ installed Alertus systems at full-readiness by combining technical knowledge with exceptional customer service.
\n
\nThis is an excellent opportunity for individuals who are looking to launch their career in IT and have a passion for technology, problem-solving, and helping others.
\n
\nThis is an office based role and requires reporting to our HQ in Baltimore daily. This position may possibly require adjusted work hours. Technical support coverage ranges from 7am-7pm EST.
","id":"55b6c800-cd8a-4bb7-9f67-9199177e8808","lists":[{"text":"A Day in the Life:","content":"\nTroubleshoot both Alertus hardware and software solutions with the customer to resolve technical roadblocks\nProvide exceptional customer service via phone, email, and screen share tools\nCollaborate with Technical Support Leadership team to identify, diagnose, and resolve any software or hardware faults, escalating to Product Development when needed\nPrioritize support requests in our Salesforce ticketing system based on set levels of immediacy\nProvide guidance to customers on installing Alertus solutions\nCollect and analyze detailed information to categorize and document requests\nProactively analyze recurring issues and create innovative solutions \nCreate Knowledge Base articles based on case information to provide ours customer and internal staff with recommended steps to decrease the time to resolution\nResearch open issues thoroughly and quickly address those issues toward an accurate resolution\nOther duties as assigned\n"},{"text":"Required Skills & Abilities:","content":"\nStrong problem-solving and analytical skills\nExcellent communication & interpersonal skills\nFamiliarity with hardware, software, & network technologies\nAbility to work independently & as part of a team\nAbility to communicate technical topics to both technical & non-technical audiences via phone, email, etc.\nStrong customer service mindset \nBasic understanding of core networking concepts such as DNS, DHCP, HTTP(S), and TLS\nAbility to multitask & prioritize workload in a fast-paced, ever changing environment\nBasic knowledge of IT security principles and policies that impact network environments\nExperience in troubleshooting Windows systems\nAbility to travel on occasion\n"},{"text":"Desired Skills:","content":"\nUnderstanding of Windows, Linux and MacOS Administration\nAbility to develop expertise in application support involving REST and API integrations\nFamiliarity with Windows Workstation Deployment and Administration\nExperience with supporting web applications \n"},{"text":"Education & Experience:","content":"\nBachelor’s Degree in Information Technology, Computer Science, or related field\n0-2 years experience in a Technical Support positon\nNet+, Security+, or similar certification is a plus\n"},{"text":"Alertus Career Advantages: ","content":"\nPaid Time Off\nPaid Holidays\n401(k) Retirement Plan \nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work Homebuying Incentive Program\nEmployee Referral Bonuses\n"}],"salaryRange":{"min":21.74,"max":26.27,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
","salaryDescriptionPlain":"The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\n","text":"Technical Support Specialist","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"Company Description
\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
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\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
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\nJob Description
\nWe are looking for a motivated and customer-oriented Technical Support Specialist to join our Technical Support team. In this role, you will report to the Technical Support Manager, and will be responsible for keeping our customers’ installed Alertus systems at full-readiness by combining technical knowledge with exceptional customer service.
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\nThis is an excellent opportunity for individuals who are looking to launch their career in IT and have a passion for technology, problem-solving, and helping others.
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\nThis is an office based role and requires reporting to our HQ in Baltimore daily. This position may possibly require adjusted work hours. Technical support coverage ranges from 7am-7pm EST.
","descriptionBodyPlain":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. \n \nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. \n \nJob Description\nWe are looking for a motivated and customer-oriented Technical Support Specialist to join our Technical Support team. In this role, you will report to the Technical Support Manager, and will be responsible for keeping our customers’ installed Alertus systems at full-readiness by combining technical knowledge with exceptional customer service.\n \nThis is an excellent opportunity for individuals who are looking to launch their career in IT and have a passion for technology, problem-solving, and helping others.\n \nThis is an office based role and requires reporting to our HQ in Baltimore daily. This position may possibly require adjusted work hours. Technical support coverage ranges from 7am-7pm EST. \n","hostedUrl":"https://jobs.lever.co/alertus/55b6c800-cd8a-4bb7-9f67-9199177e8808","applyUrl":"https://jobs.lever.co/alertus/55b6c800-cd8a-4bb7-9f67-9199177e8808/apply"}]