[{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Operations","location":"Van Nuys, CA","team":"Maintenance","allLocations":["Van Nuys, CA"]},"createdAt":1741733733170,"descriptionPlain":"ABOUT AERO\n \nAero is on a mission to elevate air travel—inspired by the golden age of aviation, designed for modern life.  Direct, premium flights via private terminals offer guests the comfort of low-contact travel and the effortlessness of flying private. We pride ourselves on being dedicated hosts and expect the same commitment from every team member. That means: We prioritize safety above all else, personalize every experience, always assume best intentions, and act decisively.\n \nABOUT THIS ROLE\n \nAircraft Maintenance Technicians (AMT) are FAA certificated Airframe and Powerplant (A&P) Technicians who perform direct maintenance in accordance with the company’s Continuous Airworthiness Maintenance Program (CAMP). AMT’s report to the Director of Maintenance or his subordinate. \n \nAMTs at Aero work a 10-hour, 4-day work schedule, and while shifts may vary during training, this position will eventually cover our second shift.\n","description":"<div><strong style=\"font-size: 10pt;\">ABOUT AERO</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 10pt;\">Aero is on a mission to elevate air travel—inspired by the golden age of aviation, designed for modern life.&nbsp; Direct, premium flights via private terminals offer guests the comfort of low-contact travel and the effortlessness of flying private. We pride ourselves on being dedicated hosts and expect the same commitment from every team member. That means: We prioritize safety above all else, personalize every experience, always assume best intentions, and act decisively.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 10pt;\">ABOUT THIS ROLE</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 10pt;\">Aircraft Maintenance Technicians (AMT) are FAA certificated Airframe and Powerplant (A&amp;P) Technicians who perform direct maintenance in accordance with the company’s Continuous Airworthiness Maintenance Program (CAMP). AMT’s report to the Director of Maintenance or his subordinate. </span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 10pt;\">AMTs at Aero work a 10-hour, 4-day work schedule, and while shifts may vary during training, this position will eventually cover our second shift.</span></div>","id":"899252e7-4af9-4214-b858-23152fc0409e","lists":[{"text":"RESPONSIBILITIES","content":"\n<li>Able to service, repair, perform maintenance, preventive maintenance, and alteration of company aircraft and to ensure the airworthiness of company aircraft</li>\n<li>Technicians working on aircraft, components or related parts of aircraft are responsible to perform work outlined on applicable work forms in accordance with the approved CAMP, GMM policies and procedures, manufacturer’s manuals and FAA requirements</li>\n<li>Strong mechanical and troubleshooting skills required</li>\n<li>Accurately complete all required maintenance records</li>\n<li>Provide leadership and guidance required to perform assigned tasks and whenever necessary to train others including apprentices</li>\n<li>Conduct all tasks in a safe and efficient manner complying with all local, state, Federal safety, health, regulatory requirements, company and OEM manuals (GMM, AMM, etc.) and with any internal policies and procedures identified by the company</li>\n<li>Other duties as assigned by the Director of Maintenance</li>\n"},{"text":"REQUIREMENTS","content":"\n<li>Airframe and Powerplant Ratings required (Valid A&amp;P license)</li>\n<li>Possess a valid, unrestricted driver’s license</li>\n<li>Experience performing aircraft maintenance on large aircraft (10 seats or more) (Preferred 2 years of greater experience, Preferred experience on Embraer 135/145/600 or Legacy aircraft, Preferred Avionics Experience)</li>\n<li>High school diploma/GED (Associates degree or higher preferred)</li>\n<li>Travel will be required (Periodic travel in support of Part 135 operations and Company objectives will be expected, may be required to travel on flights to provide maintenance support during charter/regular operations.)&nbsp;</li>\n<li>Must be able to read and understand technical manuals</li>\n<li>Must be able to work and interact with other mechanics, supervisors, and flight crews in a professional manner.</li>\n<li>Must have positive attitude towards productivity, quality of work and safety</li>\n<li>Be proficient in Microsoft Office and able to learn operating systems the company utilizes</li>\n<li>Ability to effectively communicate, both verbal and written</li>\n<li>Ability to work overtime when workload demands it</li>\n<li>Must be physically capable to execute the duties of this position including: Bending, squatting, kneeling, sitting and standing for extended periods of time, must be comfortable working on ladders and or workstations of 10 feet or less and small spaces such as under instrument panels and inside empennage, Frequent usage of hands, wrists, shoulders and back is necessary, the ability to lift up to 75 pounds, and the ability to work on exposed aircraft parking ramp in weather conditions including but not limited to rain and winds.</li>\n<li>As this is a (DOT) safety-sensitive position as defined in 14 CFR part 120[1]: All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP).</li>\n"}],"salaryRange":{"min":37,"max":45,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"<div>BENEFITS &amp; PAY</div>\n<div>&nbsp;</div>\n<div><strong>Pay Range:</strong> $37.00- $45.00 per hour in Los Angeles, CA - <em>exact compensation may vary based on skills, experience, and location</em></div>\n<div><strong>Time Off:</strong> Accrued vacation, sick time, bereavement leave, and holidays!</div>\n<div><strong>Benefits:</strong> Medical, dental, vision, life, disability, 401k, health FSA, dependent care FSA</div>","salaryDescriptionPlain":"BENEFITS & PAY\n \nPay Range: $37.00- $45.00 per hour in Los Angeles, CA - exact compensation may vary based on skills, experience, and location\nTime Off: Accrued vacation, sick time, bereavement leave, and holidays!\nBenefits: Medical, dental, vision, life, disability, 401k, health FSA, dependent care FSA\n","text":"Aircraft Maintenance Technician","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><strong style=\"font-size: 10pt;\">ABOUT AERO</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 10pt;\">Aero is on a mission to elevate air travel&mdash;inspired by the golden age of aviation, designed for modern life.&nbsp; Direct, premium flights via private terminals offer guests the comfort of low-contact travel and the effortlessness of flying private. We pride ourselves on being dedicated hosts and expect the same commitment from every team member. That means: We prioritize safety above all else, personalize every experience, always assume best intentions, and act decisively.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 10pt;\">ABOUT THIS ROLE</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 10pt;\">Aircraft Maintenance Technicians (AMT) are FAA certificated Airframe and Powerplant (A&amp;P) Technicians who perform direct maintenance in accordance with the company&rsquo;s Continuous Airworthiness Maintenance Program (CAMP). AMT&rsquo;s report to the Director of Maintenance or his subordinate. </span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 10pt;\">AMTs at Aero work a 10-hour, 4-day work schedule, and while shifts may vary during training, this position will eventually cover our second shift.</span></div>","descriptionBodyPlain":"ABOUT AERO\n \nAero is on a mission to elevate air travel—inspired by the golden age of aviation, designed for modern life.  Direct, premium flights via private terminals offer guests the comfort of low-contact travel and the effortlessness of flying private. We pride ourselves on being dedicated hosts and expect the same commitment from every team member. That means: We prioritize safety above all else, personalize every experience, always assume best intentions, and act decisively.\n \nABOUT THIS ROLE\n \nAircraft Maintenance Technicians (AMT) are FAA certificated Airframe and Powerplant (A&P) Technicians who perform direct maintenance in accordance with the company’s Continuous Airworthiness Maintenance Program (CAMP). AMT’s report to the Director of Maintenance or his subordinate. \n \nAMTs at Aero work a 10-hour, 4-day work schedule, and while shifts may vary during training, this position will eventually cover our second shift.\n","hostedUrl":"https://jobs.lever.co/aero/899252e7-4af9-4214-b858-23152fc0409e","applyUrl":"https://jobs.lever.co/aero/899252e7-4af9-4214-b858-23152fc0409e/apply"},{"additionalPlain":"Aero is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.\n","additional":"<div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">Aero is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</span></p>\n</div>","categories":{"commitment":"Full-Time","department":"Operations","location":"US Remote","team":"Experience","allLocations":["US Remote"]},"createdAt":1776286411942,"descriptionPlain":"ABOUT AERO\n\nAt Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.\nABOUT THIS ROLE\n\nAs a Concierge and Reservations Systems Specialist, you are the backbone and the white-glove liaison between Aero and our guests. This role requires a unique blend of high-touch luxury hospitality and GDS mastery. You will act as the team’s primary subject matter expert for Sabre, ensuring technical integrity of every booking while guiding our Concierge team through complex ticketing and reservation workflows. You aren’t just resolving issues, you are setting the standard for technical excellence at Aero. \n","description":"<div>\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif;\">ABOUT AERO<br><br></span></strong></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; color: #1d1c1d; font-weight: 300;\">At Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.</span></p>\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif;\">ABOUT THIS ROLE<br><br></span></strong></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">As a Concierge and Reservations Systems Specialist, you are the backbone and the white-glove liaison between Aero and our guests. This role requires a unique blend of high-touch luxury hospitality and GDS mastery. You will act as the team’s primary subject matter expert for Sabre, ensuring technical integrity of every booking while guiding our Concierge team through complex ticketing and reservation workflows. You aren’t just resolving issues, you are setting the standard for technical excellence at Aero.&nbsp;</span></p>\n</div>","id":"3f7c3054-1492-4766-9526-41ea5856ad94","lists":[{"text":"RESPONSIBILITIES","content":"<div>\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif;\">Systems &amp; Technical:&nbsp;<br><br></span></strong></p>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Serve as the internal subject matter expert for Sabre, acting as the first point of contact for the Concierge team to troubleshoot GDS errors, complex PNR issues, and ticketing discrepancies.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Become a Darwin expert and a liaison for the Commercial Systems team (including understanding of fare construction principles, calculating exchanges and refunds through fare comparisons and penalty applications, UAT testing, and ensuring the integrity of Guest Experience processes whilst being a first point of escalation for the Concierge team.&nbsp;</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Partner with the Commercial team to proactively monitor and clear GDS queues to manage ticketing time limits, handle schedule changes, and ensure guest itineraries are synchronized and accurate.&nbsp;</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Execute manual and automated reissues, voids, and refunds, ensuring 100% accuracy in fare construction and tax calculation.&nbsp;</span></p>\n</li>\n\n<br>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif;\">Guest Experience:&nbsp;<br><br></span></strong></p>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Contribute to customer satisfaction score (NPS) by providing superior, personalized service to our guests and prospective guests via phone, email, and chat and ensuring all open tickets are resolved promptly and concisely.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Understand the specific context and desires of prospective guests to tailor the features and benefits of the Aero experience to their needs and drive trip booking conversion.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Proactively coordinate and organize all communication regarding flight management details, including itinerary changes, transportation arrangements, and other special requests.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Coordinate closely with the Operations team to communicate any changes that may occur with the flight schedule, weather, aircraft, any IROPS (irregular operations), and certain accommodations to meet the needs for our guests.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Effectively communicate and escalate operational and experience issues</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Be well-versed and knowledgeable on all aspects of the Aero experience, including all menus, flight schedules, guest procedures, and technology systems.</span></p>\n</li>\n\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Complete side work and daily tasks as directed by leadership and as requested by other departments.<br><br></span></p>\n</li>\n\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif;\">Operational:&nbsp;<br><br></span></strong></p>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: bold;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt; font-weight: 300;\">Develop internal knowledge guides and conduct GDS training sessions for the Concierge team.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Identify areas of opportunity for new processes and systems that better support our operation and guest experience; be proactive and generous with your ideas and experiments.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Collaborate with the Business Development team to support travel agencies and act as a main point of contact for Sabre subscribers, ensuring accurate application and interpretation of our fare rules by providing guidance on fares, ancillary offerings, and penalty terms.</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Stay up-to-date with and knowledgeable about all company and FAA policies and procedures and ensure all activities remain in accordance with the Concierge Playbook and TSA security requirements.</span></p>\n</li>\n\n</ul></ul></ul></ul></div>"},{"text":"REQUIREMENTS","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Minimum 1-2 years of hands-on experience in a Global Distribution System (Sabre highly preferred). Must be proficient in native GDS commands.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Demonstrated ability to perform complex pricing and ticket exchanges&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Prior experience in a “Help Desk” capacity within a travel agency or airline environment is strongly preferred.&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Ability to work remotely&nbsp;</span></p>\n</li>\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Must have experience with email services and proficiency using customer service tools (experience with Zendesk and/or Salesforce is a plus)&nbsp;</span></p>\n</li>\n\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 10.5pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 10.5pt;\">Flexibility to work weekends and shifts that reflect Pacific Standard Time (PST), where our main hub is located.</span></p>\n</li>\n\n</ul></ul></div>"},{"text":"BENEFITS & PAY","content":"<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">$25-$27 [per hour]</span></p>\n<ul style=\"padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><em><span style=\"font-size: 11pt;\">[exact compensation may vary based on skills, experience, and location.]</span></em></p>\n</li>\n\n\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Other expenses: reimbursed per Aero’s Travel &amp; Expense Policy</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Time Off: PTO, accrued sick time, bereavement, and holiday pay.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Benefits: medical, dental, vision, life, disability, 401k, dependent care FSA, health FSA</span></p>\n</li>\n\n</ul></li></ul></div>"}],"text":"Concierge & Reservations Systems Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif;\">ABOUT AERO<br><br></span></strong></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; color: #1d1c1d; font-weight: 300;\">At Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we&rsquo;re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people&mdash;prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.</span></p>\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif;\">ABOUT THIS ROLE<br><br></span></strong></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">As a Concierge and Reservations Systems Specialist, you are the backbone and the white-glove liaison between Aero and our guests. This role requires a unique blend of high-touch luxury hospitality and GDS mastery. You will act as the team&rsquo;s primary subject matter expert for Sabre, ensuring technical integrity of every booking while guiding our Concierge team through complex ticketing and reservation workflows. You aren&rsquo;t just resolving issues, you are setting the standard for technical excellence at Aero.&nbsp;</span></p>\n</div>","descriptionBodyPlain":"ABOUT AERO\n\nAt Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.\nABOUT THIS ROLE\n\nAs a Concierge and Reservations Systems Specialist, you are the backbone and the white-glove liaison between Aero and our guests. This role requires a unique blend of high-touch luxury hospitality and GDS mastery. You will act as the team’s primary subject matter expert for Sabre, ensuring technical integrity of every booking while guiding our Concierge team through complex ticketing and reservation workflows. You aren’t just resolving issues, you are setting the standard for technical excellence at Aero. \n","hostedUrl":"https://jobs.lever.co/aero/3f7c3054-1492-4766-9526-41ea5856ad94","applyUrl":"https://jobs.lever.co/aero/3f7c3054-1492-4766-9526-41ea5856ad94/apply"},{"additionalPlain":"","additional":"<div><em><span style=\"font-size: 10pt; font-family: Arial, sans-serif; color: #555555;\">Aero is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</span></em></div>","categories":{"commitment":"Full-Time","department":"Operations","location":"US Remote","team":"Flight Operations","allLocations":["US Remote"]},"createdAt":1780592289451,"descriptionPlain":"","description":"<div>\n<h3 style=\"line-height: 1.2; margin-top: 10pt; margin-bottom: 5pt;\"><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #333333;\">ABOUT AERO</span></strong></h3>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 10pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">At Aero, we believe that exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability, and fulfillment to foster a culture of trust and purpose.</span></p>\n<h3 style=\"line-height: 1.2; margin-top: 10pt; margin-bottom: 5pt;\"><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #333333;\">ABOUT THIS ROLE</span></strong></h3>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 10pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Aero is seeking seasoned operations leaders to serve as Duty Managers. This is a critical leadership position responsible for the safe, coordinated, and efficient execution of Aero’s daily flight operations across our Part 135 network. You will be working closely with our Operations Control Center (OCC) team based in Romania, ensuring full compliance with applicable government regulations and company policies while driving superior guest satisfaction.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 10pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">We are looking for a decisive, calm-under-pressure professional who thrives in a fast-paced environment and possesses the tactical expertise to manage complex operations—from routine scheduling to irregular operations recovery. The ideal candidate combines deep operational knowledge with strong vendor management and interpersonal skills, serving as the US-based authority coordinating between the Romania OCC team, flight crews, dispatch, maintenance, FBO partners, charter sales, and executive leadership.</span></p>\n</div>","id":"52271c4f-9646-4c77-9a53-6429e18c4e9d","lists":[{"text":"RESPONSIBILITIES","content":"<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 11pt;\">Operational Leadership:&nbsp;</span></strong><span style=\"font-size: 11pt;\">Exercise tactical oversight of daily flight operations within the OCC, ensuring they are conducted safely, efficiently, and in a manner that delivers superior guest satisfaction. Serve as the US-based authority accountable for the output and performance of the OCC.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 11pt;\">Resource Optimization: </span></strong><span style=\"font-size: 11pt;\">Maximize utilization of aircraft and crews through daily coordination with Crew Scheduling, Dispatch, Maintenance Control, Charter Sales, and other stakeholders during both normal operations and irregular operations (IROPS), including cancellations, consolidations, tech stops, delays, and ferry flights.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 11pt;\">Schedule Monitoring: </span></strong><span style=\"font-size: 11pt;\">Monitor the short-term schedule to verify aircraft are routed efficiently based on route requirements, technical needs, and commercial priorities.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 11pt;\">IROPS Management: </span></strong><span style=\"font-size: 11pt;\">Develop, implement, and oversee disruption recovery plans during irregular operations and delay situations, with a focus on safety, guest needs, and operational continuity. Coordinate cross-departmental responses and facilitate timely communications to all affected parties.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 11pt;\">FBO Coordination &amp; Partnerships: </span></strong><span style=\"font-size: 11pt;\">Serve as the OCC’s primary liaison with Fixed Based Operators (FBOs), ensuring ground operations support aligns with Aero’s service standards. Monitor FBO performance, coordinate issue resolution, and collaborate with the FBO Commercial Relationships team to uphold commercial agreements and service level expectations.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 11pt;\">Charter &amp; Sales Support: </span></strong><span style=\"font-size: 11pt;\">Assist the charter and scheduled operations sales teams with flight times, performance data, aircraft and crew routings, flight numbering, and guest coordination. Act as the primary liaison to the charter team regarding any delays or impacts to charter flights.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 11pt;\">Reporting &amp; Communication: </span></strong><span style=\"font-size: 11pt;\">Process and distribute daily operations summary reports. Chair the bi-weekly Operations huddle. Expeditiously and accurately communicate operational irregularities to all appropriate departments.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 11pt;\">Regulatory &amp; Agency Liaison: </span></strong><span style=\"font-size: 11pt;\">Act as the primary OCC point of contact with the FAR 119 certificate holders (System Chief Pilot, SVP of Operations, VP of Safety, and Director of Maintenance). Serve as the OCC point of contact for TSA, FAA, NTSB, DOT, CBP, and their foreign equivalents on operational matters.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 11pt;\">Emergency Response: </span></strong><span style=\"font-size: 11pt;\">Represent the OCC on the Emergency Command Center (ECC) when the Emergency Response Plan (ERP) is activated.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 11pt;\">Vendor &amp; Team Management: </span></strong><span style=\"font-size: 11pt;\">Demonstrate solid leadership in a fast-paced environment by remaining focused, calm, and even-tempered. Foster a culture of professionalism, accountability, and continuous improvement.</span></p>\n</li>\n</ul>"},{"text":"REQUIREMENTS","content":"<p style=\"line-height: 1.2; margin-top: 6pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Operational Experience:</span></strong></p>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">5+ years of experience in a 14 CFR Part 121 and/or large Part 135/91K Operations Control Center as a licensed dispatcher or in a position with oversight of dispatch.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">2+ years of experience as a Duty Manager in a 14 CFR Part 121 and/or large Part 135/91K OCC.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Demonstrated experience with air carrier operations across the US, including familiarity with Los Angeles and New York area operations.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Experience managing or overseeing an outsourced or vendor-based operations team, preferably in an international or remote setting.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Experience coordinating with FBOs and external ground operations partners is highly desirable.</span></p>\n</li>\n\n<p style=\"line-height: 1.2; margin-top: 10pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Regulatory Qualifications:</span></strong></p>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">FAA Aircraft Dispatcher License (required).</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Strong understanding of 14 CFR Part 135 regulations, dispatch requirements, and international/oceanic operations.</span></p>\n</li>\n\n<p style=\"line-height: 1.2; margin-top: 10pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Leadership &amp; Communication:</span></strong></p>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Exceptional communication skills, both verbal and written, with the ability to correspond professionally with internal teams, regulatory agencies, and external partners.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Proven leadership ability with a track record of managing teams—including vendor or outsourced organizations—and making accurate, high-stakes decisions under pressure.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">A keen team player with the ability to collaborate effectively across departments (OCC, Sales, Maintenance, Finance) and across international time zones.</span></p>\n</li>\n\n<p style=\"line-height: 1.2; margin-top: 10pt; margin-bottom: 4pt;\"><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Additional Mandates:</span></strong></p>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Ability to maintain flexible working hours to provide oversight across US operations and coordinate with the Romania-based OCC team (EEST/EET time zone).</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Fulfillment of TSA criminal background checks (CHRC).</span></p>\n</li>\n\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\"><br><br><br></span></p></ul></ul></ul></ul>"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","min":95000,"max":125000},"text":"Duty Manager","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<h3 style=\"line-height: 1.2; margin-top: 10pt; margin-bottom: 5pt;\"><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #333333;\">ABOUT AERO</span></strong></h3>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 10pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">At Aero, we believe that exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we&rsquo;re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people&mdash;prioritizing transparency, support, accountability, and fulfillment to foster a culture of trust and purpose.</span></p>\n<h3 style=\"line-height: 1.2; margin-top: 10pt; margin-bottom: 5pt;\"><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #333333;\">ABOUT THIS ROLE</span></strong></h3>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 10pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Aero is seeking seasoned operations leaders to serve as Duty Managers. This is a critical leadership position responsible for the safe, coordinated, and efficient execution of Aero&rsquo;s daily flight operations across our Part 135 network. You will be working closely with our Operations Control Center (OCC) team based in Romania, ensuring full compliance with applicable government regulations and company policies while driving superior guest satisfaction.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 10pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">We are looking for a decisive, calm-under-pressure professional who thrives in a fast-paced environment and possesses the tactical expertise to manage complex operations&mdash;from routine scheduling to irregular operations recovery. The ideal candidate combines deep operational knowledge with strong vendor management and interpersonal skills, serving as the US-based authority coordinating between the Romania OCC team, flight crews, dispatch, maintenance, FBO partners, charter sales, and executive leadership.</span></p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/aero/52271c4f-9646-4c77-9a53-6429e18c4e9d","applyUrl":"https://jobs.lever.co/aero/52271c4f-9646-4c77-9a53-6429e18c4e9d/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Operations","location":"Van Nuys, CA","team":"Experience","allLocations":["Van Nuys, CA"]},"createdAt":1721865416480,"descriptionPlain":"ABOUT AERO\n \nAero is on a mission to redefine air travel—inspired by the golden age of aviation, designed for modern life. Direct, premium flights from private terminals offer our guests the comfort of low-contact travel and the effortlessness of flying private. From our custom jets to our dedicated Host and Concierge teams, everything that we do is personalized for our guests.\n \nAt Aero, we are on this journey together. We turn off the lights, spend carefully, and welcome everyone like guests in our own home. We share ideas big and small to make Aero better. We take pride in a job well done and in the company that we are building together. Aero is ours.\n \nABOUT THIS ROLE\n \nAs an Experience Lead at Aero, you are the face of our Guests’ journey, delivering an exceptional end-to-end experience both in our lounges and onboard our aircraft. Serving all departures and arrivals at our VNY base, this role spans two core areas: on-ground (Lounge) and in-flight (Cabin).You are responsible for ensuring a safe, seamless, and extraordinary experience. This begins with arrival at our lounge and continues through landing at the final destination, with meticulous attention to detail across both scheduled and charter flights. This includes preparing the lounge and cabin, warmly welcoming Guests, and delivering personalized service throughout the journey. Experience Leads communicate with poise and confidence, thoughtfully handling Guest requests and concerns while maintaining Aero’s luxury service standards.\n \nAll Experience Leads complete training as Ground Security Coordinators (GSC) and Customer Service Representatives (CSR) and are accountable for full compliance with all regulatory and internal policies associated with the role.\n","description":"<div><strong style=\"font-size: 11pt;\">ABOUT AERO</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Aero is on a mission to redefine air travel—inspired by the golden age of aviation, designed for modern life. Direct, premium flights from private terminals offer our guests the comfort of low-contact travel and the effortlessness of flying private. From our custom jets to our dedicated Host and Concierge teams, everything that we do is personalized for our guests.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">At Aero, we are on this journey together. We turn off the lights, spend carefully, and welcome everyone like guests in our own home. We share ideas big and small to make Aero better. We take pride in a job well done and in the company that we are building together. Aero is ours.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 11pt;\">ABOUT THIS ROLE</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">As an Experience Lead at Aero, you are the face of our Guests’ journey, delivering an exceptional end-to-end experience both in our lounges and onboard our aircraft. Serving all departures and arrivals at our VNY base, this role spans two core areas: on-ground (Lounge) and in-flight (Cabin).You are responsible for ensuring a safe, seamless, and extraordinary experience. This begins with arrival at our lounge and continues through landing at the final destination, with meticulous attention to detail across both scheduled and charter flights. This includes preparing the lounge and cabin, warmly welcoming Guests, and delivering personalized service throughout the journey. Experience Leads communicate with poise and confidence, thoughtfully handling Guest requests and concerns while maintaining Aero’s luxury service standards.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">All Experience Leads complete training as Ground Security Coordinators (GSC) and Customer Service Representatives (CSR) and are accountable for full compliance with all regulatory and internal policies associated with the role.</span></div>","id":"9b170c5c-66b3-41a1-bec0-537680b73c53","lists":[{"text":"RESPONSIBILITIES","content":"\n<li>Serve as a cabin host onboard, representing Aero and delivering a premium guest experience on all scheduled and charter flights operating in and out of the VNY base.</li>\n<li>Serve as a lounge host, welcoming guests into our lounge, handling (collection, tagging, weighing) guest luggage, using our check-in system, conducting TSA-required screening, and coordinating with FBO personnel to ensure an on-time departure</li>\n<li>Ensure guest safety, comfort, and service excellence throughout the entire journey, from lounge arrival through inflight service and disembarkation.</li>\n<li>Welcome guests in the lounge and onboard the aircraft; provide warm, attentive, and professional inflight hospitality, including streamlined food and beverage service.</li>\n<li>Prepare the aircraft cabin prior to departure, ensuring cleanliness, proper setup, and stocking of all onboard supplies; assist with post-flight cabin reset and offloading.</li>\n<li>Communicate clearly, calmly, and confidently with guests, including handling guest concerns or complaints with professionalism and empathy.</li>\n<li>Work closely with pilots, ground operations, airport partners, and the Experience Team to support on-time departures, smooth arrivals, and safe operations.</li>\n<li>Follow all company policies, safety procedures, and regulatory requirements, including the Experience Policy, Service Playbook, and Twelve-Five Standard Security Program (TFSSP).</li>\n<li>Maintain required certifications and complete all mandatory training, including emergency procedures, security coordination, and service training.</li>\n<li>Be knowledgeable in all aspects of the Aero guest experience, including menus, inflight offerings, service partners, schedules, and onboard technology systems.</li>\n<li>Collect and share guest feedback to help improve service, operations, and the overall inflight experience.</li>\n<li>Create memorable, personalized moments for guests by building rapport and participating in Aero’s Daymaker program.</li>\n<li>Perform additional duties as assigned in support of flight operations and guest experience.</li>\n<li>Other duties as assigned.</li>\n\n<div>&nbsp;</div>"},{"text":"JOB REQUIREMENTS","content":"\n<li>Experience working in a luxury hospitality/guest experience environment.</li>\n<li>Excellent verbal and written English communication skills.&nbsp;</li>\n<li>Optimism and collaboration: you are always eager to lend a helping hand; you bring a calm yet confident energy, especially in high-pressure situations; you believe your success comes by making others successful.&nbsp;</li>\n<li>Must have a flexible work schedule, and be willing to work outside of 9-5 hours including nights, weekends and holidays. A rotating schedule of base, jet, and reserve duty may apply. Schedule based on 12 days off per month.&nbsp;</li>\n<li>Must be willing to fly</li>\n<li>Must be able to report to the station base as assigned within 120 minutes.&nbsp;</li>\n<li>Must be able to work on your feet for extended periods of time.</li>\n<li>Fast-paced movement may be required.&nbsp;</li>\n<li>Must be able to move, pull, carry or lift up to 100lbs.</li>\n<li>Occasionally kneel, bend, carry, and assist around the jets.</li>\n<li>U.S Citizen, or have the legal right to live and work in the United States.</li>\n<li>Must be a minimum of 21 years of age.</li>\n<li>Be able to operate to foreign countries, and meet foreign country requirements to meet the needs of the company route structure.</li>\n<li>As this is a (DOT) safety-sensitive position as defined in 14 CFR part 120[1]: All prospective employees are subject to DOT pre-employment testing and random drug testing throughout employment for the following drugs and their metabolites.</li>\n"},{"text":"BENEFITS AND PAY","content":"\n<li><strong>Pay Range:</strong>&nbsp;$72,930 base salary / per year in Los Angeles, CA -&nbsp;<em>exact compensation may vary based on skills, experience, and location</em></li>\n<li><strong>Time Off:</strong>&nbsp;vacation, sick, bereavement, and holiday</li>\n<li><strong>Benefits:</strong>&nbsp;medical, dental, vision, life, disability, 401k, health FSA, dependent care FSA</li>\n"}],"salaryRange":{"min":72930,"max":72930,"currency":"USD","interval":"per-year-salary"},"text":"Experience Lead","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><strong style=\"font-size: 11pt;\">ABOUT AERO</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Aero is on a mission to redefine air travel&mdash;inspired by the golden age of aviation, designed for modern life. Direct, premium flights from private terminals offer our guests the comfort of low-contact travel and the effortlessness of flying private. From our custom jets to our dedicated Host and Concierge teams, everything that we do is personalized for our guests.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">At Aero, we are on this journey together. We turn off the lights, spend carefully, and welcome everyone like guests in our own home. We share ideas big and small to make Aero better. We take pride in a job well done and in the company that we are building together. Aero is ours.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 11pt;\">ABOUT THIS ROLE</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">As an Experience Lead at Aero, you are the face of our Guests&rsquo; journey, delivering an exceptional end-to-end experience both in our lounges and onboard our aircraft. Serving all departures and arrivals at our VNY base, this role spans two core areas: on-ground (Lounge) and in-flight (Cabin).You are responsible for ensuring a safe, seamless, and extraordinary experience. This begins with arrival at our lounge and continues through landing at the final destination, with meticulous attention to detail across both scheduled and charter flights. This includes preparing the lounge and cabin, warmly welcoming Guests, and delivering personalized service throughout the journey. Experience Leads communicate with poise and confidence, thoughtfully handling Guest requests and concerns while maintaining Aero&rsquo;s luxury service standards.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">All Experience Leads complete training as Ground Security Coordinators (GSC) and Customer Service Representatives (CSR) and are accountable for full compliance with all regulatory and internal policies associated with the role.</span></div>","descriptionBodyPlain":"ABOUT AERO\n \nAero is on a mission to redefine air travel—inspired by the golden age of aviation, designed for modern life. Direct, premium flights from private terminals offer our guests the comfort of low-contact travel and the effortlessness of flying private. From our custom jets to our dedicated Host and Concierge teams, everything that we do is personalized for our guests.\n \nAt Aero, we are on this journey together. We turn off the lights, spend carefully, and welcome everyone like guests in our own home. We share ideas big and small to make Aero better. We take pride in a job well done and in the company that we are building together. Aero is ours.\n \nABOUT THIS ROLE\n \nAs an Experience Lead at Aero, you are the face of our Guests’ journey, delivering an exceptional end-to-end experience both in our lounges and onboard our aircraft. Serving all departures and arrivals at our VNY base, this role spans two core areas: on-ground (Lounge) and in-flight (Cabin).You are responsible for ensuring a safe, seamless, and extraordinary experience. This begins with arrival at our lounge and continues through landing at the final destination, with meticulous attention to detail across both scheduled and charter flights. This includes preparing the lounge and cabin, warmly welcoming Guests, and delivering personalized service throughout the journey. Experience Leads communicate with poise and confidence, thoughtfully handling Guest requests and concerns while maintaining Aero’s luxury service standards.\n \nAll Experience Leads complete training as Ground Security Coordinators (GSC) and Customer Service Representatives (CSR) and are accountable for full compliance with all regulatory and internal policies associated with the role.\n","hostedUrl":"https://jobs.lever.co/aero/9b170c5c-66b3-41a1-bec0-537680b73c53","applyUrl":"https://jobs.lever.co/aero/9b170c5c-66b3-41a1-bec0-537680b73c53/apply"},{"additionalPlain":"Aero is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.\n","additional":"<div><em><span style=\"font-size: 10pt; font-family: Arial, sans-serif; color: #555555;\">Aero is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</span></em></div>","categories":{"commitment":"Part-Time Seasonal","department":"Operations","location":"Aspen, CO","team":"Experience","allLocations":["Aspen, CO"]},"createdAt":1780595528145,"descriptionPlain":"ABOUT AERO\nAt Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.\n \n","description":"<div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif;\">ABOUT AERO</span></strong></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; color: #1d1c1d; font-weight: 300;\">At Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.</span></p>\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif;\">&nbsp;</span></strong></p>\n</div>","id":"e0bf1edd-a927-4d0a-be79-ae7bc15c73d0","lists":[{"text":"RESPONSIBILITIES","content":"<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Serve as an on-the-ground representative for Aero, providing a consistent, premium presence for arriving and departing flights.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Perform all duties of a trained Ground Support Coordinator (GSC) and screener in accordance with Aero standards and regulatory requirements.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Greet and assist VIP guests throughout the arrival and departure experience, proactively resolving any issues to ensure a seamless journey</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Represent the Aero brand with professionalism and poise in uniform, acting as an ambassador to guests, partners, and airport personnel.</span></p>\n</li>\n\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\">&nbsp;</p></ul>"},{"text":"REQUIREMENTS","content":"<div>&nbsp;</div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience working in guest-facing roles (private aviation or luxury hospitality preferred)</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">As this is a (DOT) safety-sensitive position as defined in 14 CFR part 120[1]: All prospective employees are subject to pre-employment testing and random testing throughout employment for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids, and Phencyclidine (PCP)</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Able to meet the physical requirements of the role: working on your feet for at least 8 hours; walking at a fast pace; moving, pulling, carrying, or lift at least 50 lbs; occasionally kneeling, bending, carrying, and assisting around the aircraft&nbsp;&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Excellent communication skills</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Flexibility and willingness to work a schedule that includes early mornings, nights, weekends and holidays&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Able to commute to/from Aspen Airport (KASE)&nbsp; in less than 60 minutes</span></p>\n</li>\n</ul>"}],"salaryRange":{"min":27,"max":30,"interval":"per-hour-wage","currency":"USD"},"text":"Experience Specialist, Lounge Host, ASE Private terminal","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif;\">ABOUT AERO</span></strong></p>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif; color: #1d1c1d; font-weight: 300;\">At Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we&rsquo;re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people&mdash;prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.</span></p>\n<p style=\"line-height: 1.44; margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt; font-family: 'Helvetica Neue', sans-serif;\">&nbsp;</span></strong></p>\n</div>","descriptionBodyPlain":"ABOUT AERO\nAt Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.\n \n","hostedUrl":"https://jobs.lever.co/aero/e0bf1edd-a927-4d0a-be79-ae7bc15c73d0","applyUrl":"https://jobs.lever.co/aero/e0bf1edd-a927-4d0a-be79-ae7bc15c73d0/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","department":"Operations","location":"Van Nuys, CA","team":"Flight Operations","allLocations":["Van Nuys, CA"]},"createdAt":1754420286667,"descriptionPlain":"ABOUT AERO\n \nAt Aero, we believe that exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.\n \nABOUT THIS ROLE\n \nAero is looking for the next generation of aviators, particularly an experienced Gulfstream G-IV Captain (PIC) to join our team! Safety, professionalism, and passion are three of the bedrock characteristics that define our aviators. As the premium flying service provider, we seek individuals who not only love Aviation and flying but also value creating amazing customer experiences. Our pilots are not only leaders on the aircraft they fly but also leaders in our operation, serving as the foundation of our success. Thus, we seek to find individuals with a special combination of skills including, one who can anticipate a need, develop a plan of action, and execute in collaboration with necessary team members, a plan of success.  Meet the requirements and ready to elevate your career? We invite you to apply at the portal below.\n","description":"<div><strong style=\"font-size: 11pt;\">ABOUT AERO</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">At Aero, we believe that exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 11pt;\">ABOUT THIS ROLE</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Aero is looking for the next generation of aviators, particularly an experienced Gulfstream G-IV Captain (PIC) to join our team! Safety, professionalism, and passion are three of the bedrock characteristics that define our aviators. As the premium flying service provider, we seek individuals who not only love Aviation and flying but also value creating amazing customer experiences. Our pilots are not only leaders on the aircraft they fly but also leaders in our operation, serving as the foundation of our success. Thus, we seek to find individuals with a special combination of skills including, one who can anticipate a need, develop a plan of action, and execute in collaboration with necessary team members, a plan of success.&nbsp; Meet the requirements and ready to elevate your career? We invite you to apply at the portal below.</span></div>","id":"779577bb-505a-4a6f-90ff-d922166f40be","lists":[{"text":"RESPONSIBILITIES","content":"\n<li>Set a high standard for providing our customers with safe and reliable travel</li>\n<li>Handle a wide variety of situations while working with other team members and our customers</li>\n<li>Work independently and as part of a team with limited supervision</li>\n<li>Ensure the safety and comfort of our customers</li>\n<li>Provide leadership by responding to a variety of emergency and non-emergency situations</li>\n<li>Work in climates and locations across the globe and work variable shifts&nbsp;</li>\n"},{"text":"REQUIREMENTS","content":"\n<li>Excellent communication skills and quick and accurate decision making</li>\n<li>Close attention to detail</li>\n<li>Gulfstream G-IV Type rating&nbsp;</li>\n<li>Must possess FAA ATP License</li>\n<li>Minimum flight experience: 4,000 TT, 2,000 Turbojet1,500 PIC, 500 hours time in type (G-IV) with a minimum of 250 hours PIC time in type</li>\n<li>At least 1 year of Part 135 and/or Part 121 experience&nbsp;</li>\n<li>Ability to work varying hours including day or night, on weekends and holidays&nbsp;</li>\n<li>Fulfillment of TSA criminal background checks (CHRC)</li>\n<li>Ability to learn and work with PEDs</li>\n<li>Valid FCC Restricted Radio Telephone Operator Permit</li>\n<li>Valid First Class Medical Certificate</li>\n<li>Must be authorized work in the United States</li>\n<li>Must be able to travel unrestricted to all locations Aero flies to</li>\n<li>Additionally, we require all of our pilots to have a valid passport and documentation allowing for entry into the United States after an international flight.&nbsp;</li>\n<li>As this is a (DOT) safety-sensitive position as defined in 14 CFR part 120[1] and 49 CFR part 40: All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids, and Phencyclidine (PCP).</li>\n"},{"text":"BENEFITS & PAY","content":"\n<li>Pay: $200,130 for the first year - Each year on your company anniversary, you will be eligible for an increase.</li>\n<li>Time Off: accrued vacation, sick, and bereavement.</li>\n<li>Benefits: medical, dental, vision, life, disability, and 401k.</li>\n<li>Travel Stipend 800 month Eligible for local candidates only.&nbsp;</li>\n<li>Wellness Stipend 200 month.</li>\n<li>Per diem 25 for 2 legs, 35 for 3+ legs, 50 for overnight.</li>\n"}],"text":"Gulfstream G-IV Captain, VNY","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><strong style=\"font-size: 11pt;\">ABOUT AERO</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">At Aero, we believe that exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we&rsquo;re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people&mdash;prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 11pt;\">ABOUT THIS ROLE</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Aero is looking for the next generation of aviators, particularly an experienced Gulfstream G-IV Captain (PIC) to join our team! Safety, professionalism, and passion are three of the bedrock characteristics that define our aviators. As the premium flying service provider, we seek individuals who not only love Aviation and flying but also value creating amazing customer experiences. Our pilots are not only leaders on the aircraft they fly but also leaders in our operation, serving as the foundation of our success. Thus, we seek to find individuals with a special combination of skills including, one who can anticipate a need, develop a plan of action, and execute in collaboration with necessary team members, a plan of success.&nbsp; Meet the requirements and ready to elevate your career? We invite you to apply at the portal below.</span></div>","descriptionBodyPlain":"ABOUT AERO\n \nAt Aero, we believe that exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.\n \nABOUT THIS ROLE\n \nAero is looking for the next generation of aviators, particularly an experienced Gulfstream G-IV Captain (PIC) to join our team! Safety, professionalism, and passion are three of the bedrock characteristics that define our aviators. As the premium flying service provider, we seek individuals who not only love Aviation and flying but also value creating amazing customer experiences. Our pilots are not only leaders on the aircraft they fly but also leaders in our operation, serving as the foundation of our success. Thus, we seek to find individuals with a special combination of skills including, one who can anticipate a need, develop a plan of action, and execute in collaboration with necessary team members, a plan of success.  Meet the requirements and ready to elevate your career? We invite you to apply at the portal below.\n","hostedUrl":"https://jobs.lever.co/aero/779577bb-505a-4a6f-90ff-d922166f40be","applyUrl":"https://jobs.lever.co/aero/779577bb-505a-4a6f-90ff-d922166f40be/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-Time","location":"Van Nuys, CA","team":"Digital","allLocations":["Van Nuys, CA"]},"createdAt":1778189213786,"descriptionPlain":"","description":"<div>\n<h1 style=\"line-height: 1.2; margin-top: 16pt; margin-bottom: 8pt;\"><strong><span style=\"font-size: 15pt; font-family: Arial, sans-serif;\">ABOUT AERO</span></strong></h1>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Aero is a premium private aviation company redefining the charter flight experience. We combine white-glove concierge service with cutting-edge technology to deliver seamless, personalized travel. Our team is lean, fast-moving, and deeply committed to operational excellence.</span></p>\n<h1 style=\"line-height: 1.2; margin-top: 16pt; margin-bottom: 8pt;\"><strong><span style=\"font-size: 15pt; font-family: Arial, sans-serif;\">ABOUT THIS ROLE</span></strong></h1>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">You will own and evolve the technology infrastructure that keeps Aero running — corporate cybersecurity, identity, device fleet, SaaS administration, and internal technical support. As the company’s primary IT leader, you will operate as a senior individual contributor partnering with Leadership, People Ops, and Ground &amp; Flight Operations. This is not a ticket-queue role; we need someone proactive who can shape strategy and execute hands-on.</span></p>\n</div>","id":"8412f0b1-9a7b-4a44-910f-25d496890912","lists":[{"text":"RESPONSIBILITIES","content":"<h1 style=\"line-height: 1.2; margin-top: 16pt; margin-bottom: 8pt;\">&nbsp;</h1>\n<h2 style=\"line-height: 1.2; margin-top: 10pt; margin-bottom: 5pt;\"><strong><span style=\"font-size: 12pt; font-family: Arial, sans-serif;\">Identity, Access &amp; Security</span></strong></h2>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Administer Google Workspace as our core identity platform — user lifecycle, SSO, context-aware access, and audit logging.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Implement and manage device trust policies and conditional access rules.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Detect, investigate, and mitigate security events (phishing, account compromise, unauthorized device access), including coordinating company-wide communications with leadership.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Evaluate and operate security tooling: VPN, firewalls, antispam, and anti-malware.</span></p>\n<h2 style=\"line-height: 1.2; margin-top: 10pt; margin-bottom: 5pt;\"><strong><span style=\"font-size: 12pt; font-family: Arial, sans-serif;\">Device &amp; Endpoint Management</span></strong></h2>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Manage the full device lifecycle for MacBooks, iPads, iPhones, Windows machines, and peripherals: procurement, configuration, deployment, repair/replacement, and decommissioning.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Operate Apple device management (Apple Business Manager, MDM profiles and scripts, managed Apple IDs); publish applications and updates to device groups.</span></p>\n<h2 style=\"line-height: 1.2; margin-top: 10pt; margin-bottom: 5pt;\"><strong><span style=\"font-size: 12pt; font-family: Arial, sans-serif;\">SaaS &amp; Vendor Management</span></strong></h2>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Administer core business platforms including Slack, Asana, and Metabase enterprise subscriptions.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Evaluate third-party integrations and API access; review NDAs and access-level requirements for external agencies and vendors.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Partner with Finance to track software spend, analyze trends by department, and build the annual software budget.</span></p>\n<h2 style=\"line-height: 1.2; margin-top: 10pt; margin-bottom: 5pt;\"><strong><span style=\"font-size: 12pt; font-family: Arial, sans-serif;\">Onboarding &amp; Offboarding</span></strong></h2>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Own user provisioning and deprovisioning across Google Workspace and all SaaS platforms.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Coordinate device shipments and tech onboarding emails (with setup instructions and tracking) for new hires alongside HR.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Maintain a unified inventory of company assets — devices and software licenses — tracking assignment, availability, and retrieval/decommissioning when employees depart.</span></p>\n<h2 style=\"line-height: 1.2; margin-top: 10pt; margin-bottom: 5pt;\"><strong><span style=\"font-size: 12pt; font-family: Arial, sans-serif;\">Support &amp; Office Infrastructure</span></strong></h2>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Serve as the primary point of contact for internal tech support via Slack, email, or the ticket system: account access, password resets, email configuration, and app connectivity.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Manage shared mailboxes, service accounts, and Google Groups with appropriate security controls.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Troubleshoot Google authentication flows, app-specific access issues, and SSO integrations across the tool stack.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Design and maintain office network and security infrastructure: architecture, equipment procurement, configuration, and updates.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Create and maintain documentation that accelerates onboarding and resolves common issues.</span></p>"},{"text":"REQUIREMENTS","content":"<div>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">5+ years of experience in IT engineering, systems administration, or a similar hands-on technical role.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Deep expertise in Google Workspace administration: security settings, device management, user lifecycle, and audit log analysis.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Experience with Apple device management (MDM, Apple Business Manager).</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Proficiency with Slack workspace-level administration.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Excellent written communication — able to draft clear, professional security advisories and onboarding documentation.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Based in the Los Angeles area and willing to work from the Van Nuys office 2–3 days per week.</span></p>\n</div>"},{"text":"PREFERRRED EXPERIENCE","content":"<div>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Familiarity with security and compliance frameworks (SOC 2, SOX, NIST, PCI, CIS).</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Experience with Mosyle (Apple-specific MDM) and Windows device management.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Comfortable scripting (Python, JavaScript, or similar) for automation, bulk API operations, and managed-device configuration or remediation.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Experience in aviation, charter operations, or other regulated industries.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Familiarity with aviation operations platforms (e.g., Leon, Jeppesen, Airline Choice, ForeFlight).</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt; padding-left: 36px;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">•</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Network architecture experience, including VPN for distributed teams.</span></p>\n<span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; •</span><span style=\"font-size: 7pt; font-family: 'Times New Roman', serif; color: #222222;\"> &nbsp; &nbsp; </span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue', sans-serif; color: #222222; font-weight: 300;\">Google Workspace, Google Cloud, or Apple IT Professional certifications.</span></div>"}],"salaryRange":{"min":90000,"max":120000,"currency":"USD","interval":"per-year-salary"},"text":"IT Systems Administrator","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"<div>\n<h1 style=\"line-height: 1.2; margin-top: 16pt; margin-bottom: 8pt;\"><strong><span style=\"font-size: 15pt; font-family: Arial, sans-serif;\">ABOUT AERO</span></strong></h1>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Aero is a premium private aviation company redefining the charter flight experience. We combine white-glove concierge service with cutting-edge technology to deliver seamless, personalized travel. Our team is lean, fast-moving, and deeply committed to operational excellence.</span></p>\n<h1 style=\"line-height: 1.2; margin-top: 16pt; margin-bottom: 8pt;\"><strong><span style=\"font-size: 15pt; font-family: Arial, sans-serif;\">ABOUT THIS ROLE</span></strong></h1>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">You will own and evolve the technology infrastructure that keeps Aero running &mdash; corporate cybersecurity, identity, device fleet, SaaS administration, and internal technical support. As the company&rsquo;s primary IT leader, you will operate as a senior individual contributor partnering with Leadership, People Ops, and Ground &amp; Flight Operations. This is not a ticket-queue role; we need someone proactive who can shape strategy and execute hands-on.</span></p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/aero/8412f0b1-9a7b-4a44-910f-25d496890912","applyUrl":"https://jobs.lever.co/aero/8412f0b1-9a7b-4a44-910f-25d496890912/apply"},{"additional":"","additionalPlain":"","categories":{"department":"Operations","location":"Van Nuys, CA","team":"Experience","allLocations":["Van Nuys, CA"]},"createdAt":1771887385435,"descriptionPlain":"ABOUT AERO\nBy reimagining premium travel from the ground up, Aero offers a radically enhanced air travel experience – focusing on exclusivity, design, convenience, and personalized service. Aero integrates scheduled flights, charter flights, and aircraft management services under a single premium brand and digital-first platform, delivering a seamless end-to-end experience that neither traditional airlines nor private jet companies have achieved.\n \nABOUT THIS ROLE\nAs a Line Service Specialist at Aero, you will be a key contributor to safe and efficient ramp and experience support operations. You’ll work directly with aircraft, FBO line technicians, flight crews, and CSRs to ensure smooth arrivals, departures, and turn-around activities while maintaining the highest standards of safety, appearance, and service.\n","description":"<div><strong><span style=\"font-size: 10.5pt;\">ABOUT AERO</span></strong></div>\n<div><span style=\"font-size: 10.5pt;\">By reimagining premium travel from the ground up, Aero offers a radically enhanced air travel experience – focusing on exclusivity, design, convenience, and personalized service. Aero integrates scheduled flights, charter flights, and aircraft management services under a single premium brand and digital-first platform, delivering a seamless end-to-end experience that neither traditional airlines nor private jet companies have achieved.</span></div>\n<div>&nbsp;</div>\n<div><strong><span style=\"font-size: 10.5pt;\">ABOUT THIS ROLE</span></strong></div>\n<div><span style=\"font-size: 10.5pt;\">As a Line Service Specialist at Aero, you will be a key contributor to safe and efficient ramp and experience support operations. You’ll work directly with aircraft, FBO line technicians, flight crews, and CSRs to ensure smooth arrivals, departures, and turn-around activities while maintaining the highest standards of safety, appearance, and service.</span></div>","id":"d0eef80c-092d-43ac-8455-c7d95cc602f8","lists":[{"text":"RESPONSIBILITIES ","content":"\n<li>Be present during aircraft arrivals and departures for charter and scheduled flights</li>\n<li>Collect, tag, and weigh luggage, ensuring all information is accurately recorded in Aero's systems.</li>\n<li>Confirm FBO line services are properly scheduled, dispatched and positioned prior to aircraft departure and arrival.</li>\n<li>Support aircraft services when FBO lines services experience delays, including loading luggage</li>\n<li>Conduct aircraft up-lifts and down-lifts, including washing dishes, atlas boxes and other catering equipment utilized on the aircraft.</li>\n<li>Ensure the accurate and timely completion of all aircraft services for every departure and arrival. This includes confirming water, lavatory, paper, ice, and coffee services are properly conducted and accurately recorded within Aero's systems.</li>\n<li>Support coordinating aircraft fueling and immediately follow up with FBO dispatch if fueling personnel or equipment are delayed.</li>\n<li>Liaise with the FBO line service team to optimize aircraft parking according to operational needs.&nbsp;Escalate and document service delays to management.</li>\n<li>Ensure safe ramp operation around Aero aircraft (securing luggage and catering carts, removing trash from the ramp, ground equipment removal, etc.)</li>\n<li>Complete light cabin cleaning services before each departure and after arrivals, including trash removal, seat straightening, surface wipe-downs, and vacuuming to support crew readiness and on-time operations.</li>\n<li>Other duties as assigned.</li>\n"},{"text":"REQUIREMENTS","content":"\n<li>2-5 years experience in FBO line service in business aviation.</li>\n<li>Excellent verbal English communication skills.&nbsp;Required to adhere to strict uniform and presentation guidelines.</li>\n<li>Optimism and collaboration: you are always eager to lend a helping hand; you bring a calm yet confident energy, especially in high-pressure situations; you believe your success comes by making others successful.&nbsp;</li>\n<li>Must successfully complete and maintain GSC accreditation.</li>\n<li>Must successfully complete TSA background check.</li>\n<li>Valid driver’s license and ability to obtain airport security clearance.</li>\n<li>Must be able to work in the United States.&nbsp;</li>\n<li>Must have a flexible work schedule, be willing to work outside of 9-5 hours including nights, split shifts, weekends and holidays, and be comfortable with last minute/regular changes.</li>\n<li>Must be able to work on your feet for at least 8 hours. Ability to move, pull, carry or lift up to 100lb. (luggage, carts, etc.). Occasionally kneel, bend, carry and assist around the aircraft.&nbsp;Fast-paced movement may be required.&nbsp;</li>\n"}],"salaryRange":{"min":23,"max":25,"currency":"USD","interval":"per-hour-wage"},"text":"Line Service Specialist","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><strong><span style=\"font-size: 10.5pt;\">ABOUT AERO</span></strong></div>\n<div><span style=\"font-size: 10.5pt;\">By reimagining premium travel from the ground up, Aero offers a radically enhanced air travel experience &ndash; focusing on exclusivity, design, convenience, and personalized service. Aero integrates scheduled flights, charter flights, and aircraft management services under a single premium brand and digital-first platform, delivering a seamless end-to-end experience that neither traditional airlines nor private jet companies have achieved.</span></div>\n<div>&nbsp;</div>\n<div><strong><span style=\"font-size: 10.5pt;\">ABOUT THIS ROLE</span></strong></div>\n<div><span style=\"font-size: 10.5pt;\">As a Line Service Specialist at Aero, you will be a key contributor to safe and efficient ramp and experience support operations. You&rsquo;ll work directly with aircraft, FBO line technicians, flight crews, and CSRs to ensure smooth arrivals, departures, and turn-around activities while maintaining the highest standards of safety, appearance, and service.</span></div>","descriptionBodyPlain":"ABOUT AERO\nBy reimagining premium travel from the ground up, Aero offers a radically enhanced air travel experience – focusing on exclusivity, design, convenience, and personalized service. Aero integrates scheduled flights, charter flights, and aircraft management services under a single premium brand and digital-first platform, delivering a seamless end-to-end experience that neither traditional airlines nor private jet companies have achieved.\n \nABOUT THIS ROLE\nAs a Line Service Specialist at Aero, you will be a key contributor to safe and efficient ramp and experience support operations. You’ll work directly with aircraft, FBO line technicians, flight crews, and CSRs to ensure smooth arrivals, departures, and turn-around activities while maintaining the highest standards of safety, appearance, and service.\n","hostedUrl":"https://jobs.lever.co/aero/d0eef80c-092d-43ac-8455-c7d95cc602f8","applyUrl":"https://jobs.lever.co/aero/d0eef80c-092d-43ac-8455-c7d95cc602f8/apply"},{"additionalPlain":"","additional":"<div>Aero is an equal opportunity employer that is committed to diversity and inclusion in the<br>workplace. We prohibit discrimination and harassment of any kind based on race, color, sex,<br>religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any<br>other protected characteristic as outlined by federal, state, or local laws.</div>","categories":{"commitment":"Full-Time","department":"Operations","location":"Van Nuys, CA","team":"Maintenance","allLocations":["Van Nuys, CA"]},"createdAt":1780518198231,"descriptionPlain":"","description":"<div><strong>ABOUT AERO</strong><br><br>At Aero, we believe that exceptional journeys start with exceptional people. Inspired by the<br>golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium<br>flights via private terminals deliver the comfort of low-contact travel and the effortlessly<br>fabulous experience of flying private. Just as we create an elevated experience for our guests,<br>we invest in creating the same for our people—prioritizing transparency, support,<br>accountability and fulfillment to foster a culture of trust and purpose.<br><br><strong>ABOUT THIS ROLE</strong><br><br>Aero is seeking a highly experienced and strategic leader to join our maintenance team as the<br>Maintenance Manager based at our Van Nuys (VNY) hub. This critical leadership role serves as<br>the primary support managing the Maintenance team personnel, and provides direct support to<br>the Director of Maintenance (DOM), by providing local oversight for our Part 135 operation and<br>fleet, which includes 4 Embraer 135s, 1 Legacy 600, and 1 Gulfstream IV-SP.<br>The ideal candidate will be a seasoned aviation professional with experience in leading<br>maintenance departments including Technicians, Inspectors, inventory, and apprentices. You<br>will lead an integrated team of Maintenance Technicians, Maintenance Controllers, Parts and<br>Inventory Managers, and Maintenance Planners. If you possess Part 135 expertise, a mastery<br>of Gulfstream airframes, and a passion for operational excellence and safety, we invite you to<br>help us elevate our maintenance standards.</div>","id":"33c070ad-8ef0-4ba1-a41f-18a9058292d6","lists":[{"text":"RESPONSIBILITIES","content":"<div><br>● Leadership &amp; Oversight: Provide direct management and daily oversight of the<br>VNY-based maintenance team, including technicians, controllers, planners, and inventory<br>staff.<br>● Operational Readiness: Ensure the fleet (ERJ 135, Legacy 600, GIV-SP) is maintained to<br>the highest safety and reliability standards to meet Aero’s premium service schedule.<br>● Succession &amp; Support: Act as the DOM’s primary Deputy, providing onsite support and<br>management to the maintenance team.<br>● Process Management: Streamline maintenance planning and parts inventory processes<br>to maximize aircraft availability.<br>● Culture of Safety: Foster a culture of accountability and transparency, ensuring all team<br>members adhere to safety-sensitive protocols.</div>"},{"text":"REQUIREMENTS","content":"<div><br>● Airframe and Powerplant Certificate is required and must be free of suspensions<br>● Part 135 Expertise: Extensive experience in Part 135 maintenance operations is<br>required.<br>● Technical Proficiency: Proven hands-on and management experience with Gulfstream<br>airframes (specifically G-IV series) and Embraer 135/Legacy platforms.<br>● Management Experience: Significant experience in team leadership and AOC<br>management within a high-tempo aviation environment.<br>● Regulatory Knowledge: Strong background in FAA interactions, including audits,<br>conformity, and regulatory reporting.<br>● Certification: Valid FAA Airframe &amp; Powerplant (A&amp;P) License (IA preferred).<br>● Communication: Excellent communication skills with the ability to lead diverse teams<br>and report to executive leadership.<br>● Availability: Ability to work varying hours and remain on-call as needed to support a<br>dynamic Part 135 operation.<br>● Compliance: Must fulfill TSA criminal background checks (CHRC) and satisfy DOT drug<br>testing requirements.<br>● Authorization: Must be authorized to work in the United States.</div>"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","min":130000,"max":150000},"text":"Maintenance Manager","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><strong>ABOUT AERO</strong><br><br>At Aero, we believe that exceptional journeys start with exceptional people. Inspired by the<br>golden age of aviation, we&rsquo;re redefining air travel with a modern approach. Our direct, premium<br>flights via private terminals deliver the comfort of low-contact travel and the effortlessly<br>fabulous experience of flying private. Just as we create an elevated experience for our guests,<br>we invest in creating the same for our people&mdash;prioritizing transparency, support,<br>accountability and fulfillment to foster a culture of trust and purpose.<br><br><strong>ABOUT THIS ROLE</strong><br><br>Aero is seeking a highly experienced and strategic leader to join our maintenance team as the<br>Maintenance Manager based at our Van Nuys (VNY) hub. This critical leadership role serves as<br>the primary support managing the Maintenance team personnel, and provides direct support to<br>the Director of Maintenance (DOM), by providing local oversight for our Part 135 operation and<br>fleet, which includes 4 Embraer 135s, 1 Legacy 600, and 1 Gulfstream IV-SP.<br>The ideal candidate will be a seasoned aviation professional with experience in leading<br>maintenance departments including Technicians, Inspectors, inventory, and apprentices. You<br>will lead an integrated team of Maintenance Technicians, Maintenance Controllers, Parts and<br>Inventory Managers, and Maintenance Planners. If you possess Part 135 expertise, a mastery<br>of Gulfstream airframes, and a passion for operational excellence and safety, we invite you to<br>help us elevate our maintenance standards.</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/aero/33c070ad-8ef0-4ba1-a41f-18a9058292d6","applyUrl":"https://jobs.lever.co/aero/33c070ad-8ef0-4ba1-a41f-18a9058292d6/apply"}]