[{"additionalPlain":"About ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO. \n-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. \n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Sales","location":"Chicago","team":"Sales","allLocations":["Chicago"]},"createdAt":1771924010069,"descriptionPlain":"Are you a driven sales professional ready to launch the next phase of customer growth?As our next Account Executive 1, you won't just be managing a pipeline of deals—you'll be the first chapter in our customers’ success stories, directly partnering with small and mid-sized businesses to solve their most critical growth challenges using the ActiveCampaign platform. This is your opportunity to combine your hunting instinct with a customer-first, consultative approach, driving tangible revenue outcomes that fuel our company's mission.\n","description":"Are you a driven sales professional ready to launch the next phase of customer growth?As our next Account Executive 1, you won't just be managing a pipeline of deals—you'll be the first chapter in our customers’ success stories, directly partnering with small and mid-sized businesses to solve their most critical growth challenges using the ActiveCampaign platform. This is your opportunity to combine your hunting instinct with a customer-first, consultative approach, driving tangible revenue outcomes that fuel our company's mission.
","id":"d3cb1a1b-ec7a-4402-b6cc-0c1ac82baf9a","lists":[{"text":"On a typical day, you might:","content":"\nGenerate new opportunities through targeted, outbound self-sourcing and dedicated pipeline management to consistently exceed monthly revenue targets.\nAct as a consultative partner to prospects, deeply understanding their unique business goals, challenges, and current tech stack to align them with the most effective ActiveCampaign solutions.\nMaster and communicate ActiveCampaign’s full product suite, demonstrating its value through compelling, tailored discovery calls and presentations.\nManage and accelerate a robust sales pipeline from initial qualification to deal closure, ensuring a world-class customer experience at every stage.\nCollaborate with cross-functional teams, particularly Marketing and Customer Success, to ensure seamless customer handoffs and an exceptional overall journey.\n"},{"text":"The ideal candidate will bring:","content":"\n1+ years of quota-carrying sales experience, preferably in a solution-selling environment (SaaS preferred).\nProven consultative sales skills with a history of consistently achieving or exceeding sales quotas in a performance-driven organization.\nPrior experience or deep knowledge of SaaS (Software as a Service) business models and the email marketing/marketing automation space.\nExceptional communication and interpersonal skills, with a genuine ability to build rapport, relate to decision-makers, and present complex solutions clearly.\nA highly self-motivated and driven attitude, capable of prioritizing effectively to maintain a high level of productivity in a fast-paced, complex environment.\nDemonstrated coachability and an eagerness to learn new sales methodologies, product details, and evolving market dynamics.\n"}],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":26.15,"max":32.69},"salaryDescription":"This base hourly range is equivalent to an annualized base compensation range of $54,400-67,995, assuming you worked a full-time schedule for the entire year (2080 hours).
\n
\nCompensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.
","salaryDescriptionPlain":"This base hourly range is equivalent to an annualized base compensation range of $54,400-67,995, assuming you worked a full-time schedule for the entire year (2080 hours).\n \nCompensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.\n","text":"Account Executive 1","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"Are you a driven sales professional ready to launch the next phase of customer growth?As our next Account Executive 1, you won't just be managing a pipeline of deals—you'll be the first chapter in our customers’ success stories, directly partnering with small and mid-sized businesses to solve their most critical growth challenges using the ActiveCampaign platform. This is your opportunity to combine your hunting instinct with a customer-first, consultative approach, driving tangible revenue outcomes that fuel our company's mission.
","descriptionBodyPlain":"Are you a driven sales professional ready to launch the next phase of customer growth?As our next Account Executive 1, you won't just be managing a pipeline of deals—you'll be the first chapter in our customers’ success stories, directly partnering with small and mid-sized businesses to solve their most critical growth challenges using the ActiveCampaign platform. This is your opportunity to combine your hunting instinct with a customer-first, consultative approach, driving tangible revenue outcomes that fuel our company's mission.\n","hostedUrl":"https://jobs.lever.co/activecampaign/d3cb1a1b-ec7a-4402-b6cc-0c1ac82baf9a","applyUrl":"https://jobs.lever.co/activecampaign/d3cb1a1b-ec7a-4402-b6cc-0c1ac82baf9a/apply"},{"additionalPlain":"About ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO. \n-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. \n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Accounting, Finance & Legal","location":"United States","team":"Legal","allLocations":["United States"]},"createdAt":1779199282261,"description":"","descriptionPlain":"","id":"3ec8d60f-bdad-4a0b-88cc-e9d3a4db7a1e","lists":[{"text":"On a typical day, you might:","content":"\n\n
Assist the General Counsel, the legal department, and senior management with a variety of legal issues related to the ActiveCampaign family of businesses.\nDraft, negotiate, and review various contracts, including customer and vendor contracts, strategic partnership agreements, NDAs, master services agreements, and license agreements, among others.\nServe as legal advisor to various internal departments and committees as requested.\nAssist with the maintenance and oversight of relationships with external counsel as required.\nWork closely with revenue operations and legal operations teams to improve and refine contractual workflows for optimal efficiency, automating processes where applicable to streamline and improve existing contract workflows.\nPartner with company leaders to identify practical and legal risk.\n\n"},{"text":"The ideal candidate will bring:","content":"\n\n
4-year college degree and a Juris Doctorate degree.\nActive membership in good standing with a State Bar.\n3+ years of experience as an attorney, focusing on transactional, commercial, or corporate law with strong transactional experience (preferably with a SaaS or technology company).\nProven experience negotiating contracts across various risk and value levels.\nExperience designing and maintaining legal resources, such as iterating upon contractual playbooks.\nPrior experience with tech industry clients and familiarity with global data privacy and data protection laws (e.g., GDPR, CCPA).\nFamiliarity with contract management software (CMS), with specific experience in Ironclad and/or Zip (preferred but not strictly required).\nExperience advising clients with global operations, understanding the nuances of international business.\nExcellent research and project management skills, with the ability to navigate complex legal landscapes.\nHigh levels of organization and self-motivation, with the capability to track and complete multiple tasks in a timely manner.\n\n"}],"salaryRange":{"min":168000,"max":210000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.
","salaryDescriptionPlain":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.\n","text":"Commercial Counsel","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/activecampaign/3ec8d60f-bdad-4a0b-88cc-e9d3a4db7a1e","applyUrl":"https://jobs.lever.co/activecampaign/3ec8d60f-bdad-4a0b-88cc-e9d3a4db7a1e/apply"},{"additionalPlain":"About ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and Benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.\n-Total Rewards: In-office meal and transportation perks, home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law. \n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n\nFor this position, a background check is required by ActiveCampaign. Therefore, by submitting your information for this position you agree to approve, if required, the background check.\n","additional":"About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: In-office meal and transportation perks, home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
For this position, a background check is required by ActiveCampaign. Therefore, by submitting your information for this position you agree to approve, if required, the background check.
","categories":{"commitment":"Full-time","department":"Success","location":"Heredia","team":"Customer Experience","allLocations":["Heredia"]},"createdAt":1779304358197,"descriptionPlain":"Are you a customer experience builder who enjoys simplifying complex solutions? Do you love the challenge of solving a difficult problem and developing alternate solutions? Have you worked in a buildup environment and enjoy an open yet hard-working culture? If you are a tech geek with a passion for helping others, you could be a fit for our Customer Experience team!\nThis role title better reflects the technical and advisory nature of the position ; it is not just about resolving issues, but about proactively guiding customers to achieve their goals and find success using the platform. It combines product expertise, technical guidance, and customer success elements central to the job.\n","description":"\n
Are you a customer experience builder who enjoys simplifying complex solutions? Do you love the challenge of solving a difficult problem and developing alternate solutions? Have you worked in a buildup environment and enjoy an open yet hard-working culture? If you are a tech geek with a passion for helping others, you could be a fit for our Customer Experience team!
\n
This role title better reflects the technical and advisory nature of the position ; it is not just about resolving issues, but about proactively guiding customers to achieve their goals and find success using the platform. It combines product expertise, technical guidance, and customer success elements central to the job.
\n
\n
\n- \n
Advise and Accelerate: Develop a deep and technical understanding of the platform and customer use cases to successfully advise customers on how to achieve their goals using ActiveCampaign.
\n \n- \n
Technical Guidance: Utilize technical skills to guide a high velocity of customers across multiple industries and levels of sophistication through screen sharing, chat, and email.
\n \n- \n
Problem Solving: Handle inquiries ranging from account issues and diagnosing complex software problems to providing basic marketing and sales strategy advice.
\n \n- \n
Issue Ownership: Own the resolution of customer issues from initial contact to completion by monitoring and responding to user-reported issues and infrastructure alerts.
\n \n- \n
Collaborate: Partner with development teams to drive stability, produce knowledge base articles, and foster a customer-centric culture.
\n \n- \n
Strategize: Formulate alternative or unique solutions based on best practices for technical scenarios to help clients succeed.
\n \n- \n
Identify Growth: Identify opportunities for potential growth of a customer's services and collaborate with the appropriate teams.
\n \n- \n
Product Improvement: Identify improvements to the product, isolate and reproduce bugs, and determine high-impact opportunities to enhance the customer experience.
\n \n\n
\n
\n- \n
Multilingual Skills: Fluent English, Spanish and French, speaking, reading comprehension, and writing skills).
\n \n- \n
Communication Mastery: Strong analytical, organizational, written, and verbal communication skills with the ability to relate to others under pressure.
\n \n- \n
A Solutions Mindset: A solutions-oriented mindset with the ability to explain technical problems succinctly and clearly.
\n \n- \n
High-Velocity Stamina: The ability to efficiently respond to a significant number of emails, live chats, and phone calls per day while maintaining high quality and composure.
\n \n- \n
Technical Passion: A natural problem solver who is a tech geek and/or marketing novice with an entrepreneurial spirit.
\n \n- \n
Proactive Attitude: A self-motivated, curious learner and proactive team player with innovative ideas to inspire customer adoption.
\n \n- \n
Experience: Prior experience in SaaS or Technical support is a plus.
\n \n- \n
Flexibility: The ability to work night shifts and weekends.
\n \n\nFor this position, a background check is required. By submitting your information, you agree to approve a background check if required
\n
\n
Are you a customer experience builder who enjoys simplifying complex solutions? Do you love the challenge of solving a difficult problem and developing alternate solutions? Have you worked in a buildup environment and enjoy an open yet hard-working culture? If you are a tech geek with a passion for helping others, you could be a fit for our Customer Experience team!
\n
This role title better reflects the technical and advisory nature of the position ; it is not just about resolving issues, but about proactively guiding customers to achieve their goals and find success using the platform. It combines product expertise, technical guidance, and customer success elements central to the job.
\n
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: In-office meal and transportation perks, home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
For this position, a background check is required by ActiveCampaign. Therefore, by submitting your information for this position you agree to approve, if required, the background check.
","categories":{"commitment":"Full-time","department":"Success","location":"Heredia","team":"Customer Experience","allLocations":["Heredia"]},"createdAt":1779294153353,"descriptionPlain":"Are you a customer experience builder who enjoys simplifying complex solutions? Do you love the challenge of solving a difficult problem and developing alternate solutions? Have you worked in a buildup environment and enjoy an open yet hard-working culture? If you are a tech geek with a passion for helping others, you could be a fit for our Customer Experience team!\nThis role title better reflects the technical and advisory nature of the position ; it is not just about resolving issues, but about proactively guiding customers to achieve their goals and find success using the platform. It combines product expertise, technical guidance, and customer success elements central to the job.\n","description":"\n
Are you a customer experience builder who enjoys simplifying complex solutions? Do you love the challenge of solving a difficult problem and developing alternate solutions? Have you worked in a buildup environment and enjoy an open yet hard-working culture? If you are a tech geek with a passion for helping others, you could be a fit for our Customer Experience team!
\n
This role title better reflects the technical and advisory nature of the position ; it is not just about resolving issues, but about proactively guiding customers to achieve their goals and find success using the platform. It combines product expertise, technical guidance, and customer success elements central to the job.
\n
\n
\n- \n
Advise and Accelerate: Develop a deep and technical understanding of the platform and customer use cases to successfully advise customers on how to achieve their goals using ActiveCampaign.
\n \n- \n
Technical Guidance: Utilize technical skills to guide a high velocity of customers across multiple industries and levels of sophistication through screen sharing, chat, and email.
\n \n- \n
Problem Solving: Handle inquiries ranging from account issues and diagnosing complex software problems to providing basic marketing and sales strategy advice.
\n \n- \n
Issue Ownership: Own the resolution of customer issues from initial contact to completion by monitoring and responding to user-reported issues and infrastructure alerts.
\n \n- \n
Collaborate: Partner with development teams to drive stability, produce knowledge base articles, and foster a customer-centric culture.
\n \n- \n
Strategize: Formulate alternative or unique solutions based on best practices for technical scenarios to help clients succeed.
\n \n- \n
Identify Growth: Identify opportunities for potential growth of a customer's services and collaborate with the appropriate teams.
\n \n- \n
Product Improvement: Identify improvements to the product, isolate and reproduce bugs, and determine high-impact opportunities to enhance the customer experience.
\n \n\n
\n
\n- \n
Multilingual Skills: Fluent English, Spanish, and German (speaking, reading comprehension, and writing skills).
\n \n- \n
Communication Mastery: Strong analytical, organizational, written, and verbal communication skills with the ability to relate to others under pressure.
\n \n- \n
A Solutions Mindset: A solutions-oriented mindset with the ability to explain technical problems succinctly and clearly.
\n \n- \n
High-Velocity Stamina: The ability to efficiently respond to a significant number of emails, live chats, and phone calls per day while maintaining high quality and composure.
\n \n- \n
Technical Passion: A natural problem solver who is a tech geek and/or marketing novice with an entrepreneurial spirit.
\n \n- \n
Proactive Attitude: A self-motivated, curious learner and proactive team player with innovative ideas to inspire customer adoption.
\n \n- \n
Experience: Prior experience in SaaS or Technical support is a plus.
\n \n- \n
Flexibility: The ability to work night shifts and weekends.
\n \n\nFor this position, a background check is required. By submitting your information, you agree to approve a background check if required
\n
\n
Are you a customer experience builder who enjoys simplifying complex solutions? Do you love the challenge of solving a difficult problem and developing alternate solutions? Have you worked in a buildup environment and enjoy an open yet hard-working culture? If you are a tech geek with a passion for helping others, you could be a fit for our Customer Experience team!
\n
This role title better reflects the technical and advisory nature of the position ; it is not just about resolving issues, but about proactively guiding customers to achieve their goals and find success using the platform. It combines product expertise, technical guidance, and customer success elements central to the job.
\n
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: In-office meal and transportation perks, home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
For this position, a background check is required by ActiveCampaign. Therefore, by submitting your information for this position you agree to approve, if required, the background check.
","categories":{"commitment":"Full-time","department":"Success","location":"Heredia","team":"Customer Experience","allLocations":["Heredia"]},"createdAt":1779294031526,"descriptionPlain":"Are you a customer experience builder who enjoys simplifying complex solutions? Do you love the challenge of solving a difficult problem and developing alternate solutions? Have you worked in a buildup environment and enjoy an open yet hard-working culture? If you are a tech geek with a passion for helping others, you could be a fit for our Customer Experience team!\nThis role title better reflects the technical and advisory nature of the position ; it is not just about resolving issues, but about proactively guiding customers to achieve their goals and find success using the platform. It combines product expertise, technical guidance, and customer success elements central to the job.\n \n","description":"Are you a customer experience builder who enjoys simplifying complex solutions? Do you love the challenge of solving a difficult problem and developing alternate solutions? Have you worked in a buildup environment and enjoy an open yet hard-working culture? If you are a tech geek with a passion for helping others, you could be a fit for our Customer Experience team!
\nThis role title better reflects the technical and advisory nature of the position ; it is not just about resolving issues, but about proactively guiding customers to achieve their goals and find success using the platform. It combines product expertise, technical guidance, and customer success elements central to the job.
\n
","id":"256d08a8-09c2-4a96-bc63-1d37f9cf7c2d","lists":[{"text":"On a typical day, you will:","content":"\n
\n- \n
Advise and Accelerate: Develop a deep and technical understanding of the platform and customer use cases to successfully advise customers on how to achieve their goals using ActiveCampaign.
\n \n- \n
Technical Guidance: Utilize technical skills to guide a high velocity of customers across multiple industries and levels of sophistication through screen sharing, chat, and email.
\n \n- \n
Problem Solving: Handle inquiries ranging from account issues and diagnosing complex software problems to providing basic marketing and sales strategy advice.
\n \n- \n
Issue Ownership: Own the resolution of customer issues from initial contact to completion by monitoring and responding to user-reported issues and infrastructure alerts.
\n \n- \n
Collaborate: Partner with development teams to drive stability, produce knowledge base articles, and foster a customer-centric culture.
\n \n- \n
Strategize: Formulate alternative or unique solutions based on best practices for technical scenarios to help clients succeed.
\n \n- \n
Identify Growth: Identify opportunities for potential growth of a customer's services and collaborate with the appropriate teams.
\n \n- \n
Product Improvement: Identify improvements to the product, isolate and reproduce bugs, and determine high-impact opportunities to enhance the customer experience.
\n \n\n
\n
\n- \n
Multilingual Skills: Fluent English, Spanish, and Italian (speaking, reading comprehension, and writing skills).
\n \n- \n
Communication Mastery: Strong analytical, organizational, written, and verbal communication skills with the ability to relate to others under pressure.
\n \n- \n
A Solutions Mindset: A solutions-oriented mindset with the ability to explain technical problems succinctly and clearly.
\n \n- \n
High-Velocity Stamina: The ability to efficiently respond to a significant number of emails, live chats, and phone calls per day while maintaining high quality and composure.
\n \n- \n
Technical Passion: A natural problem solver who is a tech geek and/or marketing novice with an entrepreneurial spirit.
\n \n- \n
Proactive Attitude: A self-motivated, curious learner and proactive team player with innovative ideas to inspire customer adoption.
\n \n- \n
Experience: Prior experience in SaaS or Technical support is a plus.
\n \n- \n
Flexibility: The ability to work night shifts and weekends.
\n \n\nFor this position, a background check is required. By submitting your information, you agree to approve a background check if required
\n
Are you a customer experience builder who enjoys simplifying complex solutions? Do you love the challenge of solving a difficult problem and developing alternate solutions? Have you worked in a buildup environment and enjoy an open yet hard-working culture? If you are a tech geek with a passion for helping others, you could be a fit for our Customer Experience team!
\nThis role title better reflects the technical and advisory nature of the position ; it is not just about resolving issues, but about proactively guiding customers to achieve their goals and find success using the platform. It combines product expertise, technical guidance, and customer success elements central to the job.
\n
","descriptionBodyPlain":"Are you a customer experience builder who enjoys simplifying complex solutions? Do you love the challenge of solving a difficult problem and developing alternate solutions? Have you worked in a buildup environment and enjoy an open yet hard-working culture? If you are a tech geek with a passion for helping others, you could be a fit for our Customer Experience team!\nThis role title better reflects the technical and advisory nature of the position ; it is not just about resolving issues, but about proactively guiding customers to achieve their goals and find success using the platform. It combines product expertise, technical guidance, and customer success elements central to the job.\n \n","hostedUrl":"https://jobs.lever.co/activecampaign/256d08a8-09c2-4a96-bc63-1d37f9cf7c2d","applyUrl":"https://jobs.lever.co/activecampaign/256d08a8-09c2-4a96-bc63-1d37f9cf7c2d/apply"},{"additionalPlain":"About ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and Benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.\n-Total Rewards: In-office meal and transportation perks, home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law. \n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n\nFor this position, a background check is required by ActiveCampaign. Therefore, by submitting your information for this position you agree to approve, if required, the background check.\n","additional":"About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: In-office meal and transportation perks, home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
For this position, a background check is required by ActiveCampaign. Therefore, by submitting your information for this position you agree to approve, if required, the background check.
","categories":{"commitment":"Full-time","department":"Success","location":"Heredia","team":"Customer Experience","allLocations":["Heredia"]},"createdAt":1779294618165,"descriptionPlain":"Are you a customer experience builder who enjoys simplifying complex solutions? Do you love the challenge of solving a difficult problem and developing alternate solutions? Have you worked in a buildup environment and enjoy an open yet hard-working culture? If you are a tech geek with a passion for helping others, you could be a fit for our Customer Experience team!\nThis role title better reflects the technical and advisory nature of the position ; it is not just about resolving issues, but about proactively guiding customers to achieve their goals and find success using the platform. It combines product expertise, technical guidance, and customer success elements central to the job.\n","description":"\n
Are you a customer experience builder who enjoys simplifying complex solutions? Do you love the challenge of solving a difficult problem and developing alternate solutions? Have you worked in a buildup environment and enjoy an open yet hard-working culture? If you are a tech geek with a passion for helping others, you could be a fit for our Customer Experience team!
\n
This role title better reflects the technical and advisory nature of the position ; it is not just about resolving issues, but about proactively guiding customers to achieve their goals and find success using the platform. It combines product expertise, technical guidance, and customer success elements central to the job.
\n
\n
\n- \n
Advise and Accelerate: Develop a deep and technical understanding of the platform and customer use cases to successfully advise customers on how to achieve their goals using ActiveCampaign.
\n \n- \n
Technical Guidance: Utilize technical skills to guide a high velocity of customers across multiple industries and levels of sophistication through screen sharing, chat, and email.
\n \n- \n
Problem Solving: Handle inquiries ranging from account issues and diagnosing complex software problems to providing basic marketing and sales strategy advice.
\n \n- \n
Issue Ownership: Own the resolution of customer issues from initial contact to completion by monitoring and responding to user-reported issues and infrastructure alerts.
\n \n- \n
Collaborate: Partner with development teams to drive stability, produce knowledge base articles, and foster a customer-centric culture.
\n \n- \n
Strategize: Formulate alternative or unique solutions based on best practices for technical scenarios to help clients succeed.
\n \n- \n
Identify Growth: Identify opportunities for potential growth of a customer's services and collaborate with the appropriate teams.
\n \n- \n
Product Improvement: Identify improvements to the product, isolate and reproduce bugs, and determine high-impact opportunities to enhance the customer experience.
\n \n\n
\n- \n
Multilingual Skills: Fluent English, Spanish, and Portuguese (speaking, reading comprehension, and writing skills).
\n \n- \n
Communication Mastery: Strong analytical, organizational, written, and verbal communication skills with the ability to relate to others under pressure.
\n \n- \n
A Solutions Mindset: A solutions-oriented mindset with the ability to explain technical problems succinctly and clearly.
\n \n- \n
High-Velocity Stamina: The ability to efficiently respond to a significant number of emails, live chats, and phone calls per day while maintaining high quality and composure.
\n \n- \n
Technical Passion: A natural problem solver who is a tech geek and/or marketing novice with an entrepreneurial spirit.
\n \n- \n
Proactive Attitude: A self-motivated, curious learner and proactive team player with innovative ideas to inspire customer adoption.
\n \n- \n
Experience: Prior experience in SaaS or Technical support is a plus.
\n \n- \n
Flexibility: The ability to work night shifts and weekends.
\n \n\n
"}],"text":"Customer Experience Specialist - Portuguese","country":"CR","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"\n
Are you a customer experience builder who enjoys simplifying complex solutions? Do you love the challenge of solving a difficult problem and developing alternate solutions? Have you worked in a buildup environment and enjoy an open yet hard-working culture? If you are a tech geek with a passion for helping others, you could be a fit for our Customer Experience team!
\n
This role title better reflects the technical and advisory nature of the position ; it is not just about resolving issues, but about proactively guiding customers to achieve their goals and find success using the platform. It combines product expertise, technical guidance, and customer success elements central to the job.
\n
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: Meal vouchers for office lunches, a home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Success","location":"São Paulo","team":"Customer Onboarding","allLocations":["São Paulo"]},"createdAt":1778164123924,"descriptionPlain":"As our next Customer Onboarding Specialist, you won’t just be showing customers how to use a tool—you’ll be the strategic architect of their early success. At ActiveCampaign, we believe the first 90 days are critical, and you will be at the forefront of the LATAM market, partnering directly with new customers across Spanish-speaking regions to translate their business dreams into automated realities.\n You’ll lead discovery sessions, architect outcome-based implementation plans, and leverage our Active Intelligence tools to ensure every customer realizes tangible value quickly. This isn't just about technical setup; it’s about shaping the growth trajectory of businesses by helping them master the art of marketing and sales automation.\n \nThis is a hybrid role, based out of our office in Brazil, where you will collaborate in person with your teammates 3 days a week.\n","description":"\n
As our next Customer Onboarding Specialist, you won’t just be showing customers how to use a tool—you’ll be the strategic architect of their early success. At ActiveCampaign, we believe the first 90 days are critical, and you will be at the forefront of the LATAM market, partnering directly with new customers across Spanish-speaking regions to translate their business dreams into automated realities.
\nYou’ll lead discovery sessions, architect outcome-based implementation plans, and leverage our
Active Intelligence tools to ensure every customer realizes tangible value quickly. This isn't just about technical setup; it’s about shaping the growth trajectory of businesses by helping them master the art of marketing and sales automation.
\nThis is a hybrid role, based out of our office in Brazil, where you will collaborate in person with your teammates 3 days a week.
","id":"c6b6ad6b-d5f5-4999-944d-d5fb86e1d8d4","lists":[{"text":"On a typical day, you might:","content":"\n\n
\nOwn a defined Book of Business of new customers, acting as their primary strategic advisor and project manager throughout the high-impact onboarding window.
\n\n
\nLead consultative discovery sessions to deeply understand customer lifecycles and tech stacks, distilling complex business goals into simple, measurable onboarding milestones.
\n\n
\nDesign and execute scoped implementation workstreams, including migrations and integrations, while coordinating closely with internal Solutions, CX, and Partner teams.
\n\n
\nHarness AI-forward tools like Glean to prepare for high-level consultations, summarize key decisions, and build mutual success plans that keep projects moving at pace.
\n\n
\nProactively manage portfolio health by using data signals to identify risks or expansion opportunities, ensuring a seamless handover to long-term Account Management.
\n\n
\nAdvocate for the LATAM customer voice by feeding insights back to Product and Enablement teams to improve playbooks and the localized user experience.
\n\n
\nIntroduce cutting-edge \"Active Intelligence\" features to customers, showing them how AI can accelerate their own adoption and scale their business results.
\n\n\n
\n\n
\n2+ years of hands-on experience in SaaS onboarding, implementation, or consultative customer-facing roles, with a proven track record of driving early customer value.
\n\n
\nNative Spanish (written and spoken) is required to effectively lead consultations across our diverse LATAM and global customer base.
\n\n
\nNative or Fluent Portuguese and English is a significant advantage for deeply supporting our customers.
\n\n
\nExperience with Marketing or Sales Automation platforms (ActiveCampaign preferred; HubSpot, Mailchimp, or similar tools are highly valued).
\n\n
\nFamiliarity with the WhatsApp and Meta ecosystem and platforms (Wati, Blip, HyperFlow, Manychat, etc.) to help customers navigate regional communication trends.
\n\n
\nAn \"AI-Forward\" mindset, with comfort using AI tools to streamline daily workflows and a passion for helping customers adopt new technology.
\n\n
\nExceptional project management skills, with the ability to manage a high volume of accounts while maintaining a consultative, solution-oriented approach.
\n\n
\nA customer-outcome obsession, with the talent to simplify complex technical concepts into clear, actionable recommendations for business owners and marketers.
\n\n\n
\n
As our next Customer Onboarding Specialist, you won’t just be showing customers how to use a tool—you’ll be the strategic architect of their early success. At ActiveCampaign, we believe the first 90 days are critical, and you will be at the forefront of the LATAM market, partnering directly with new customers across Spanish-speaking regions to translate their business dreams into automated realities.
\nYou’ll lead discovery sessions, architect outcome-based implementation plans, and leverage our
Active Intelligence tools to ensure every customer realizes tangible value quickly. This isn't just about technical setup; it’s about shaping the growth trajectory of businesses by helping them master the art of marketing and sales automation.
\nThis is a hybrid role, based out of our office in Brazil, where you will collaborate in person with your teammates 3 days a week.
","descriptionBodyPlain":"As our next Customer Onboarding Specialist, you won’t just be showing customers how to use a tool—you’ll be the strategic architect of their early success. At ActiveCampaign, we believe the first 90 days are critical, and you will be at the forefront of the LATAM market, partnering directly with new customers across Spanish-speaking regions to translate their business dreams into automated realities.\n You’ll lead discovery sessions, architect outcome-based implementation plans, and leverage our Active Intelligence tools to ensure every customer realizes tangible value quickly. This isn't just about technical setup; it’s about shaping the growth trajectory of businesses by helping them master the art of marketing and sales automation.\n \nThis is a hybrid role, based out of our office in Brazil, where you will collaborate in person with your teammates 3 days a week.\n","hostedUrl":"https://jobs.lever.co/activecampaign/c6b6ad6b-d5f5-4999-944d-d5fb86e1d8d4","applyUrl":"https://jobs.lever.co/activecampaign/c6b6ad6b-d5f5-4999-944d-d5fb86e1d8d4/apply"},{"additionalPlain":"This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location. \n\nAbout ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and Benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents, and reimbursements on vision expenses. In addition, employees receive complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.\n-Total Rewards: Pension scheme with matching up to 1.5% of your contribution, MultiSport Plus card to support your active lifestyle, home office stipend to cover your commuter or work from home expenses, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.\n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location.
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents, and reimbursements on vision expenses. In addition, employees receive complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: Pension scheme with matching up to 1.5% of your contribution, MultiSport Plus card to support your active lifestyle, home office stipend to cover your commuter or work from home expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Development","location":"Krakow","team":"Platform & Data Engineering","allLocations":["Krakow"]},"createdAt":1777643755612,"description":"","descriptionPlain":"","id":"6a871913-6a43-4b34-94dd-1fbd83451dbc","lists":[{"text":"What your day could consist of:","content":"\nArchitect and Build Pipelines by designing, developing, and maintaining high-throughput data pipelines that seamlessly transform data across our ecosystem\nExecute Data Modeling and Schema Design, utilizing DDL and DML operations to optimize data structures for both performance and long-term scalability\nChampion Engineering Excellence by implementing automated testing, CI/CD pipelines, and Infrastructure as Code (Terraform) to ensure system health and reliability.\nCollaborate Cross-Functionally with Data Science and AI teams to engineer feature stores and automated MLOps pipelines, moving cutting-edge research into live production environments\nDrive System Monitoring and health checks, ensuring our containerized and orchestrated environments (Kubernetes, Docker, Airflow) run at peak efficiency.\nAct as a Technical Advisor to stakeholders, translating complex data architectures into clear, non-technical conversations that guide business decisions\n"},{"text":"Technical environment:","content":"\nDatabases: MySQL, Amazon Aurora, Amazon RDS, PostgreSQL\nata Storage and Analytics: AWS S3, Apache Iceberg, Snowflake, Apache Druid, Looker\nData Processing and Transformation: Apache Spark, DBT\nLanguages: Python (primary)\nInfrastructure as Code: Terraform\nContainerization and Orchestration: Kubernetes, Docker, Airflow\n"},{"text":"The Ideal Candidate Will Bring:","content":"\n4+ years of professional software engineering experience, with a proven track record of building and maintaining production-grade data systems.\nDeep Data Architecture expertise, with the ability to design modern data stack components and schemas that balance immediate performance with future growth.\nProficiency in Infrastructure as Code, specifically using Terraform to manage and deploy your own infrastructure.\nA high level of software rigor, including a strong background in automated testing, CI/CD, and general software engineering best practices\nExpert-level SQL skills (particularly MySQL), with a focus on optimizing complex queries for maximum performance.\nExperience in a modern technical environment, ideally having worked with Python, AWS (S3, Aurora, RDS), Snowflake, Apache Spark, and DBT\nExceptional communication skills, with the talent to distill complex technical concepts into clear, actionable insights for both technical and non-technical peers\n"}],"salaryRange":{"currency":"PLN","interval":"per-year-salary","min":184000,"max":276000},"text":"Data Software Engineer","country":"PL","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/activecampaign/6a871913-6a43-4b34-94dd-1fbd83451dbc","applyUrl":"https://jobs.lever.co/activecampaign/6a871913-6a43-4b34-94dd-1fbd83451dbc/apply"},{"additionalPlain":"About ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO. \n-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. \n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Product","location":"United States","team":"Product","allLocations":["United States"]},"createdAt":1781703900721,"descriptionPlain":"AI is fundamentally changing how product strategy and market strategy work together. The boundary between building the right product and bringing it to market the right way is disappearing — and the companies that recognize this will build product marketing functions that operate as strategic growth engines, not service organizations.\nActiveCampaign’s Active Intelligence platform — autonomous AI agents serving 180,000+ growing businesses — is redefining how marketing works. We need a Director of Product Marketing who shapes how the market understands it through bold storytelling, drives adoption that compounds, and transforms the PMM discipline in the process.\nThis role reports to the SVP of Product. Product and Product Marketing operate as a single strategic arm — you’ll have the same context as the people building the product and the same accountability for what happens when it meets the market. This is a player-coach role: you lead a team, but you also personally create — strategies, narratives, content, programs. AI makes that possible at a level it never was before, and we expect our leaders to use it.\nWhy This Role Matters:\nThe way companies build, market, and grow products is being reshaped by AI. Product Marketing must evolve from a support function into a strategic operating system for customer understanding, market differentiation, and intelligent go-to-market execution. At ActiveCampaign, we’re building that now. This role is at the center of it.\n","description":"\n
AI is fundamentally changing how product strategy and market strategy work together. The boundary between building the right product and bringing it to market the right way is disappearing — and the companies that recognize this will build product marketing functions that operate as strategic growth engines, not service organizations.
\n
ActiveCampaign’s Active Intelligence platform — autonomous AI agents serving 180,000+ growing businesses — is redefining how marketing works. We need a Director of Product Marketing who shapes how the market understands it through bold storytelling, drives adoption that compounds, and transforms the PMM discipline in the process.
\n
This role reports to the SVP of Product. Product and Product Marketing operate as a single strategic arm — you’ll have the same context as the people building the product and the same accountability for what happens when it meets the market. This is a player-coach role: you lead a team, but you also personally create — strategies, narratives, content, programs. AI makes that possible at a level it never was before, and we expect our leaders to use it.
\n
Why This Role Matters:
The way companies build, market, and grow products is being reshaped by AI. Product Marketing must evolve from a support function into a strategic operating system for customer understanding, market differentiation, and intelligent go-to-market execution. At ActiveCampaign, we’re building that now. This role is at the center of it.
\n
\n\n
\nMarket Narrative & Positioning:
\n\nDefine and evolve positioning that clearly articulates why Active Intelligence represents a fundamentally new way for businesses to run their marketing — and why that matters now.\n
Translate complex AI capabilities into clear, compelling customer value that resonates across segments.\n
Bring conviction to the narrative — if the story isn't bold enough, make it bolder. We want a PMM leader whose point of view strengthens every room they're in.\n\n\n
\nAdoption & Customer Outcomes:
\n\nLead go-to-market strategies measured by adoption and continued usage, not launch ceremony. Your success is customers who build their business on Active Intelligence.\n
Own the market-side of the customer lifecycle — the narrative that moves someone from “I tried it” to “I can’t turn this off.” Partner with Product to build both sides of that engine.\n
Run experimentation-driven programs: every initiative has a hypothesis, a signal, and a learning cycle. We move in weekly learning cycles, not quarterly planning windows.\n\n\n
\nAI-First Execution:
\n\nAutomate traditional launch mechanics — release notes, enablement decks, internal comms. Your team operates above the automation line.\n
Leverage AI to transform how the PMM craft works, not just what it produces. Speed, experimentation, and operational scale improve by default.\n\n\n
\nSales, Partner & Revenue Enablement:
\n\nArm Sales, CS, and our partner ecosystem with positioning, proof points, and talk tracks that improve conversations and conversion.\n
Establish feedback loops between GTM teams and Product — friction points and market opportunities flow back into product decisions.\n\n\n
\nEvangelism & Market Authority:
\n\nBuild the market presence that makes ActiveCampaign the reference point for autonomous marketing — thought leadership, proof points, and narrative formats that establish our position.\n\n\n
\nTeam Leadership:
\n\nLead a PMM team of outcome owners who own strategic priorities the way PMs own product areas — with backlogs, experiments, and shipped impact.\n
Set the standard by doing the work yourself, not just directing it. The best PMM leaders we’ve seen create alongside their teams — AI makes that leverage real.\n
Build a culture of accountability, ownership, and urgency. Create clarity in ambiguity and drive alignment through influence and results.\n
Invest in your people's growth as seriously as the work itself — create conditions where they do the best work of their careers in service to their individual and collective success.\n\n\n\n
Required: \n\n
8+ years of hands-on experience in Product Marketing, Growth, or Product Strategy in B2B SaaS or AI-driven technology companies.\n3+ years of proven leadership experience leading PMM teams — experience building or transforming a function, not just running one.\nA product-strategy mindset: you think about market impact the way great PMs think about product-market fit.\nA proven track record driving adoption and retention outcomes, not just launch metrics.\nProven ability to influence across Product, Sales, Marketing, and Customer Success.\n\n
Highly Valued: \n\nPrior experience with AI-native products, marketing automation, or platform products serving SMB/mid-market \nExperience building experimentation-driven marketing functions.\nDeep customer empathy paired with analytical rigor.\nA mindset that thinks beyond launches — you understand how product marketing drives company growth.\nA desire to erase the artificial boundary between product and marketing.\nAn AI-native approach in how you think, work, and lead — not just AI-curious.\nA bias for action and execution: you’d rather build the positioning doc yourself than wait for someone to draft it. Leading a team doesn’t mean you stop creating.\nThe ability to build trust through clarity, accountability, and results. You care about outcomes, not organizational theater.\nA passion for transformation rather than maintenance.\n\nWhat Success Looks Like:
\nWithin 3–6 months, you will have:
\n\nEstablished Product Marketing as a strategic growth function trusted by Product, GTM, and leadership.\nDriven measurable improvement in product adoption, continued usage, and customer expansion.\nSharpened market and product positioning to the point where customers deeply understand the step-change innovation we’re delivering and how it transforms their business.\nBuilt a modern PMM operating model — a team of leaders fully leveraging AI in everything they do, oriented around measurable business outcomes.\n\n"},{"text":"One more thing","content":"Please review the prompt below and come prepared to discuss it during the interview:
\n
\nTell us about a time you drove product adoption through experimentation rather than a traditional launch playbook. What was the hypothesis? What did you learn? What would you do differently?
\n
We value this response highly — it tells us more about how you think than any resume line.
"}],"salaryRange":{"min":192400,"max":264600,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.
","salaryDescriptionPlain":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.\n","text":"Director of Product Marketing","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"\n
AI is fundamentally changing how product strategy and market strategy work together. The boundary between building the right product and bringing it to market the right way is disappearing — and the companies that recognize this will build product marketing functions that operate as strategic growth engines, not service organizations.
\n
ActiveCampaign’s Active Intelligence platform — autonomous AI agents serving 180,000+ growing businesses — is redefining how marketing works. We need a Director of Product Marketing who shapes how the market understands it through bold storytelling, drives adoption that compounds, and transforms the PMM discipline in the process.
\n
This role reports to the SVP of Product. Product and Product Marketing operate as a single strategic arm — you’ll have the same context as the people building the product and the same accountability for what happens when it meets the market. This is a player-coach role: you lead a team, but you also personally create — strategies, narratives, content, programs. AI makes that possible at a level it never was before, and we expect our leaders to use it.
\n
Why This Role Matters:
The way companies build, market, and grow products is being reshaped by AI. Product Marketing must evolve from a support function into a strategic operating system for customer understanding, market differentiation, and intelligent go-to-market execution. At ActiveCampaign, we’re building that now. This role is at the center of it.
\n
This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location.
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents, and reimbursements on vision expenses. In addition, employees receive complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: Pension scheme with matching up to 1.5% of your contribution, MultiSport Plus card to support your active lifestyle, home office stipend to cover your commuter or work from home expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Development","location":"Krakow","team":"Product Engineering","allLocations":["Krakow"]},"createdAt":1772634751805,"descriptionPlain":"ActiveCampaign's engineering team is growing rapidly and we are looking for experienced Engineering Manager to join our Kraków Hub. Our ideal candidate is someone who thrives in a high-growth environment with rapidly evolving needs, and is ready to lead teams through a significant AI-first transformation. We're looking for driven and curious engineering leaders who combine strong people management with technical depth, and who are open to embracing new technologies and ways of working. Our Kraków Hub houses multiple engineering teams — Forms, Integrations, Ecommerce, Agency, CRM, Mobile, CampaignsUI, and Content — working across different product pillars with a shared focus on building agentic workflows into all core functionalities across the ActiveCampaign platform. Our engineering managers are people with varying technical backgrounds and interests who are heavily involved in the technical details of their team. As managers, our main focus is keeping our teams efficient, well-prioritized, and executing on the right goals. We build teams that are inclusive, collaborative, and have a strong sense of ownership for the things they build.\n","description":"ActiveCampaign's engineering team is growing rapidly and we are looking for experienced Engineering Manager to join our Kraków Hub. Our ideal candidate is someone who thrives in a high-growth environment with rapidly evolving needs, and is ready to lead teams through a significant AI-first transformation. We're looking for driven and curious engineering leaders who combine strong people management with technical depth, and who are open to embracing new technologies and ways of working. Our Kraków Hub houses multiple engineering teams — Forms, Integrations, Ecommerce, Agency, CRM, Mobile, CampaignsUI, and Content — working across different product pillars with a shared focus on building agentic workflows into all core functionalities across the ActiveCampaign platform. Our engineering managers are people with varying technical backgrounds and interests who are heavily involved in the technical details of their team. As managers, our main focus is keeping our teams efficient, well-prioritized, and executing on the right goals. We build teams that are inclusive, collaborative, and have a strong sense of ownership for the things they build.
","id":"3b1d0f81-db39-44e0-9313-a6e356a3e41a","lists":[{"text":"What your day could consist of:","content":"\nLead a team of talented engineers who like to ship code and tackle hard engineering problems\nDrive strict prioritization and delivery management — ensuring your team is focused on high-impact work and delivering predictably\nCreate a collaborative work environment that fosters autonomy, inclusivity, innovation, learning, respect and transparency while holding a high bar for craftsmanship\nShare knowledge with team members via mentoring, code reviews, design doc reviews, technical talks, and timely feedback\nMaintain rigor in high code quality, automated testing, and other engineering best practices\nContribute to and execute on the organization's vision and standards around security, quality, observability, and clean code\nSupport legacy and modern services and applications in the public cloud and deploy them through CI/CD practices\nDemonstrate problem solving and technical innovation by staying hands-on — contributing to architecture decisions, reviewing code, and writing code when needed\nChampion AI-first engineering practices — driving adoption of AI tooling and agentic development workflows within your team\nCollaborate closely with Product Managers, UX Designers, other Engineering Managers, and cross-functional teams to ensure we're building great products\nPartner with other engineering teams to identify and evangelize opportunities to improve engineering productivity\nWork closely with the ActiveCampaign People Team to hire high-caliber candidates from diverse backgrounds\nMaintain flexible working hours with at least a few hours of daily overlap with Chicago timezone (US Central), including availability for afternoon meetings to facilitate cross-site collaboration\n"},{"text":"What we're looking for:","content":"\nRequired:\n3+ years of hands-on technical leadership and people management experience\nStrong software development background with experience building and deploying scalable applications in the cloud using CI/CD practices\nProduction experience in PHP; Python or Java is a plus\nSolid database experience with SQL, NoSQL, and event streaming technologies\nProven ability to drive prioritization, delivery cadence, and execution rigor across a team\nQuality-first mindset with experience solving challenging technical problems at scale\nStrong communication skills and customer focus\nFluent in English (B2 minimum)\nWillingness to work flexible hours with regular afternoon availability to overlap with US Central timezone\nNice to have:\nExperience leading teams through AI/ML adoption or integrating agentic workflows into engineering practices\nExperience with organizational scaling — growing teams, establishing processes, and navigating rapid change\nTrack record of cross-timezone collaboration in distributed engineering organizations\n"}],"salaryRange":{"currency":"PLN","interval":"per-year-salary","min":304000,"max":456000},"salaryDescription":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.
","salaryDescriptionPlain":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.\n","text":"Engineering Manager","country":"PL","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"ActiveCampaign's engineering team is growing rapidly and we are looking for experienced Engineering Manager to join our Kraków Hub. Our ideal candidate is someone who thrives in a high-growth environment with rapidly evolving needs, and is ready to lead teams through a significant AI-first transformation. We're looking for driven and curious engineering leaders who combine strong people management with technical depth, and who are open to embracing new technologies and ways of working. Our Kraków Hub houses multiple engineering teams — Forms, Integrations, Ecommerce, Agency, CRM, Mobile, CampaignsUI, and Content — working across different product pillars with a shared focus on building agentic workflows into all core functionalities across the ActiveCampaign platform. Our engineering managers are people with varying technical backgrounds and interests who are heavily involved in the technical details of their team. As managers, our main focus is keeping our teams efficient, well-prioritized, and executing on the right goals. We build teams that are inclusive, collaborative, and have a strong sense of ownership for the things they build.
","descriptionBodyPlain":"ActiveCampaign's engineering team is growing rapidly and we are looking for experienced Engineering Manager to join our Kraków Hub. Our ideal candidate is someone who thrives in a high-growth environment with rapidly evolving needs, and is ready to lead teams through a significant AI-first transformation. We're looking for driven and curious engineering leaders who combine strong people management with technical depth, and who are open to embracing new technologies and ways of working. Our Kraków Hub houses multiple engineering teams — Forms, Integrations, Ecommerce, Agency, CRM, Mobile, CampaignsUI, and Content — working across different product pillars with a shared focus on building agentic workflows into all core functionalities across the ActiveCampaign platform. Our engineering managers are people with varying technical backgrounds and interests who are heavily involved in the technical details of their team. As managers, our main focus is keeping our teams efficient, well-prioritized, and executing on the right goals. We build teams that are inclusive, collaborative, and have a strong sense of ownership for the things they build.\n","hostedUrl":"https://jobs.lever.co/activecampaign/3b1d0f81-db39-44e0-9313-a6e356a3e41a","applyUrl":"https://jobs.lever.co/activecampaign/3b1d0f81-db39-44e0-9313-a6e356a3e41a/apply"},{"additionalPlain":"About ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO. \n-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. \n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Sales","location":"United States","team":"Growth Sales Activation","allLocations":["United States"]},"createdAt":1772550458103,"descriptionPlain":"As our next Growth Sales Representative, you won't just be closing deals—you'll be at the forefront of global expansion, partnering directly with our Activation and Account Executive teams to drive measurable revenue and build a robust international customer base. You'll leverage high-intent leads to build a sustainable pipeline, execute strategic discovery, and consistently achieve sales targets. This isn't just about meeting a quota; it's about pioneering new markets and seeing your contributions directly impact our company's trajectory.\n","description":"As our next Growth Sales Representative, you won't just be closing deals—you'll be at the forefront of global expansion, partnering directly with our Activation and Account Executive teams to drive measurable revenue and build a robust international customer base. You'll leverage high-intent leads to build a sustainable pipeline, execute strategic discovery, and consistently achieve sales targets. This isn't just about meeting a quota; it's about pioneering new markets and seeing your contributions directly impact our company's trajectory.
","id":"c66a033f-2b8f-4bd5-a134-3b2715f0a9e8","lists":[{"text":"On a typical day, you might:","content":"\nProactively engage with high-intent leads to build and manage a robust sales pipeline.\nConduct strategic discovery to qualify opportunities, assess high-value prospects, and understand their unique goals and needs.\nDeliver compelling product demonstrations tailored to diverse international audiences, positioning our solution to drive value and adoption.\nCollaborate cross-functionally to ensure seamless handoffs of complex opportunities to the Account Executive team, maintaining deal momentum through multi-departmental transitions.\nConsistently achieve and exceed sales quotas through sophisticated negotiation, effective objection handling, and cultivating relationships that generate sustainable referral business.\n"},{"text":"The ideal candidate will bring:","content":"\n1-3 years of customer-facing sales or business development experience.\nA proven track record in quota-bearing sales roles within a fast-paced, target-driven environment.\nPrior experience in the SaaS/MarTech industry, with a solid understanding of email marketing and marketing automation.\nAdvanced proficiency with CRM and sales automation tools.\nExceptional communication and problem-solving skills, with the ability to navigate diverse cultural environments and handle objections effectively.\nA results-driven and customer-centric approach, coupled with superior time management and organizational skills.\n"}],"salaryRange":{"min":46808,"max":64361,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.
","salaryDescriptionPlain":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.\n","text":"Growth Sales Representative","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"As our next Growth Sales Representative, you won't just be closing deals—you'll be at the forefront of global expansion, partnering directly with our Activation and Account Executive teams to drive measurable revenue and build a robust international customer base. You'll leverage high-intent leads to build a sustainable pipeline, execute strategic discovery, and consistently achieve sales targets. This isn't just about meeting a quota; it's about pioneering new markets and seeing your contributions directly impact our company's trajectory.
","descriptionBodyPlain":"As our next Growth Sales Representative, you won't just be closing deals—you'll be at the forefront of global expansion, partnering directly with our Activation and Account Executive teams to drive measurable revenue and build a robust international customer base. You'll leverage high-intent leads to build a sustainable pipeline, execute strategic discovery, and consistently achieve sales targets. This isn't just about meeting a quota; it's about pioneering new markets and seeing your contributions directly impact our company's trajectory.\n","hostedUrl":"https://jobs.lever.co/activecampaign/c66a033f-2b8f-4bd5-a134-3b2715f0a9e8","applyUrl":"https://jobs.lever.co/activecampaign/c66a033f-2b8f-4bd5-a134-3b2715f0a9e8/apply"},{"additionalPlain":"About ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.\n-Total Rewards: Meal vouchers for office lunches, a home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. \n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: Meal vouchers for office lunches, a home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Sales","location":"São Paulo","team":"Growth Sales Activation","allLocations":["São Paulo"]},"createdAt":1781568651791,"descriptionPlain":"As a Growth Sales Representative, you won't just be closing deals; you’ll be a key partner in helping businesses thrive. You'll proactively engage with prospects who have expressed interest in ActiveCampaign, acting as a trusted advisor to uncover their unique challenges and craft a perfect customer journey tailored to their needs. This isn't just about making a sale; it's about shaping a prospect's experience and directly impacting their success, turning their interest into a long-term partnership with ActiveCampaign.\n\n\n","description":"As a Growth Sales Representative, you won't just be closing deals; you’ll be a key partner in helping businesses thrive. You'll proactively engage with prospects who have expressed interest in ActiveCampaign, acting as a trusted advisor to uncover their unique challenges and craft a perfect customer journey tailored to their needs. This isn't just about making a sale; it's about shaping a prospect's experience and directly impacting their success, turning their interest into a long-term partnership with ActiveCampaign.
\n
\n
","id":"e107a247-b9ab-468b-baf4-c16f24a89137","lists":[{"text":"On a typical day, you might:","content":"\nProactive Outreach: Initiate contact with prospects, proactively engage in conversation to uncover user needs and pain points, and identify opportunities for providing assistance and value during the trial phase.\nSales Partnership: Collaborate with the sales team to provide the necessary information and assist in the pursuit and closure of deals requiring a more robust commercial process or technical expertise.\nDeal Closure: Utilize consultative sales tactics to close deals, understand and address customer needs and preferences, and navigate the sales process efficiently to meet individual and team goals.\nEnablement Call Preparation: Prepare for enablement calls to craft a personalized customer journey, use gathered information to create a tailored plan for the user’s needs, develop a comprehensive understanding of how the product/service addresses the user’s challenges, and optimize the trial experience for product adoption and conversion.\nDiscovery Process: Conduct a thorough discovery process to understand the prospect’s requirements, uncover key pain points and challenges faced by the user, and gather insights to tailor solutions and recommendations effectively.\n"},{"text":"The ideal candidate will bring:","content":"\nFluent in English, and Portuguese speaking, reading comprehension, and writing skills required. Spanish is a nice-to-have.\n1-3 years of hands-on experience in a customer-facing role (Sales/Success experience preferred, as the role involves managing a pipeline and multiple inbound channels).\nA commitment to achieving results and a history of taking initiative to drive success.\nA proven ability to address challenges, objections, and obstacles.\nStrong written and verbal communication skills.\nExperience using technology and software tools, as the role involves showcasing the product and using internal systems.\nAn understanding and experience in adopting a customer-centric mindset, focusing on customer needs and providing tailored solutions.\nThe ability to adapt to evolving commercial strategies, changing market conditions, and dynamic/varied prospect needs.\nFamiliarity with the SaaS/Martech industry, including an understanding of key trends and knowledge of the competitive landscape.\nExperience using Customer Relationship Management (CRM) systems and other sales automation tools.\nStrong time management skills.\nA willingness to continuously learn and stay updated on industry trends, commercial methodologies, and product knowledge.\nA Bachelor’s degree in a relevant field (Business, Marketing, Communications) is preferred, but not required.\n"}],"text":"Growth Sales Representative","country":"BR","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"As a Growth Sales Representative, you won't just be closing deals; you’ll be a key partner in helping businesses thrive. You'll proactively engage with prospects who have expressed interest in ActiveCampaign, acting as a trusted advisor to uncover their unique challenges and craft a perfect customer journey tailored to their needs. This isn't just about making a sale; it's about shaping a prospect's experience and directly impacting their success, turning their interest into a long-term partnership with ActiveCampaign.
\n
\n
","descriptionBodyPlain":"As a Growth Sales Representative, you won't just be closing deals; you’ll be a key partner in helping businesses thrive. You'll proactively engage with prospects who have expressed interest in ActiveCampaign, acting as a trusted advisor to uncover their unique challenges and craft a perfect customer journey tailored to their needs. This isn't just about making a sale; it's about shaping a prospect's experience and directly impacting their success, turning their interest into a long-term partnership with ActiveCampaign.\n\n\n","hostedUrl":"https://jobs.lever.co/activecampaign/e107a247-b9ab-468b-baf4-c16f24a89137","applyUrl":"https://jobs.lever.co/activecampaign/e107a247-b9ab-468b-baf4-c16f24a89137/apply"},{"additionalPlain":"About ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. \n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"General Application","location":"United States","team":"General","allLocations":["United States","Australia","São Paulo","Heredia","Ireland","Krakow","Mexico"]},"createdAt":1510067075023,"descriptionPlain":"We are rapidly growing and always looking for talented people. Do you want to join us but don't see a role that fits your skill set? \n\nSubmit your resume here and the recruitment team will reach out in the event of a future match.\n","description":"We are rapidly growing and always looking for talented people. Do you want to join us but don't see a role that fits your skill set?
Submit your resume here and the recruitment team will reach out in the event of a future match.
","id":"5c3bb654-ad3a-4231-88c7-226866450802","lists":[],"text":"Interested in Joining Our Team?","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"We are rapidly growing and always looking for talented people. Do you want to join us but don't see a role that fits your skill set?
Submit your resume here and the recruitment team will reach out in the event of a future match.
","descriptionBodyPlain":"We are rapidly growing and always looking for talented people. Do you want to join us but don't see a role that fits your skill set? \n\nSubmit your resume here and the recruitment team will reach out in the event of a future match.\n","hostedUrl":"https://jobs.lever.co/activecampaign/5c3bb654-ad3a-4231-88c7-226866450802","applyUrl":"https://jobs.lever.co/activecampaign/5c3bb654-ad3a-4231-88c7-226866450802/apply"},{"additionalPlain":"About ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO. \n-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. \n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Accounting, Finance & Legal","location":"Chicago","team":"Accounting","allLocations":["Chicago"]},"createdAt":1780328389107,"description":"","descriptionPlain":"","id":"a11c4120-517a-4756-b1c5-64e235a160d8","lists":[{"text":"On a typical day, you might:","content":"\n\n
Drive the month-end engine by leading the global close process for six (and counting) international entities, ensuring all financials strictly comply with both Local and US GAAP requirements.\nValidate account balances through rigorous, detailed reviews of reconciliations and journal entries prepared by both internal teams and third-party accounting firms.\nAct as the strategic leader for statutory compliance, serving as the primary point of contact for international audits and managing the end-to-end filing of VAT, GST, and other local indirect taxes.\nOrchestrate global treasury operations, overseeing international banking relationships, executing complex intercompany transactions, managing liquidity, and acting as the final approver for international payments.\nManage third-party performance by holding external international service providers accountable to strict SLAs, ensuring high-quality outputs on tight deadlines.\nServe as the internal subject matter expert for new international business initiatives, proactively providing guidance on accounting, tax, and transfer pricing implications before they launch.\nDrive continuous improvement initiatives to streamline existing global processes, moving beyond the status quo to design and implement \"leading practice\" workflows for a scalable future.\n\n"},{"text":"The ideal candidate will bring:","content":"\n\n
5+ years of hands-on accounting experience, ideally with high-growth industry experience working directly with foreign entities. Blending of \"Big 4\" public accounting a plus. \nDeep international fluency and technical expertise in transfer pricing, statutory requirements, and the nuances of indirect tax across various global jurisdictions.\nPrior experience in a subscription-based or SaaS environment, demonstrating a strong understanding of fast-paced, recurring-revenue business models.\nA solid educational foundation with a Bachelor’s degree in Accounting. An active CPA license (or active progress toward one) is highly preferred.\nAdvanced ERP and tech stack proficiency, specifically with NetSuite (or comparable enterprise ERPs), Microsoft Office, and Google Workspace.\nExceptional communication and relationship skills, with a proven ability to distill complex international accounting concepts into clear, actionable insights for non-finance stakeholders.\nA strong track record as an independent contributor, possessing the execution focus and organizational tact required to manage diverse external relationships without direct oversight.\n\n"}],"salaryRange":{"min":128000,"max":134400,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.
","salaryDescriptionPlain":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.\n","text":"International Accounting Manager","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/activecampaign/a11c4120-517a-4756-b1c5-64e235a160d8","applyUrl":"https://jobs.lever.co/activecampaign/a11c4120-517a-4756-b1c5-64e235a160d8/apply"},{"additionalPlain":"About ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO. \n-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. \n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Sales","location":"Chicago","team":"Franchise Sales","allLocations":["Chicago"]},"createdAt":1779916382229,"descriptionPlain":"","description":"\n
ActiveCampaign is seeking a Senior Account Executive, Franchise to become a vital member of our team and spearhead the expansion of ACHQ—the most comprehensive franchise marketing platform available today.
\n
In this role, you won't just be managing a standard sales pipeline; you'll be at the forefront of a major company initiative, using your creative and entrepreneurial spirit to drive brand awareness and expand the ACHQ footprint amongst franchise businesses. As we scale this specialized business unit, you will act as a strategic partner to prospects and internal teams alike, bringing forth innovative ideas to challenge the status quo and drive us forward. Your primary mission is to aggressively increase market share within the franchise space by uncovering core business problems and delivering impactful, high-value solutions.
\n
\n\n
\nManage a strategic book of business consisting of core ICP accounts, including mapping target brands, analyzing verticals, and utilizing account tiering to deeply understand a business's structure and platform fit.
\n\n
\nSelf-source high-fit accounts from the ground up, identifying and engaging prospects that perfectly align with our core value proposition.
\n\n
\nExecute daily outbound prospecting initiatives to build a healthy, net-new business pipeline, leveraging creative and unconventional outreach strategies to break into target accounts.
\n\n
\nConduct deep discovery utilizing the Sandler sales methodology to uncover core business problems, quantify their impact, and architect tailored solutions.
\n\n
\nManage the full sales cycle of complex deals, partnering closely with internal cross-functional stakeholders to embrace a \"team selling\" mindset and push opportunities across the finish line.
\n\n
\nEngage with prospects and partners both virtually and in person at relevant industry forums and networking events to expand the ACHQ footprint.
\n\n
\nCollaborate daily with your immediate teammates to foster a \"win as one\" culture, driving collective success across the unit.
\n\n
\nShare weekly innovative ideas with the team, actively analyzing what unique strategies were attempted, measuring the results, and iterating on successful outcomes.
\n\n\n
\n\n
\n4–6+ years of quota-carrying experience in a SaaS solution-selling environment, with a proven track record where the majority of your quota attainment was driven by outbound-sourced pipeline.
\n\n
\n1–3+ years of specialized experience selling directly into franchise or multi-location businesses, demonstrating a deep understanding of the unique dynamics of this industry.
\n\n
\nProven experience selling into the Mid-Market/Commercial segment, with a demonstrated ability to navigate complex business structures.
\n\n
\nFamiliarity with Sandler or Challenger sales methodologies, and a strong preference for working with a \"book of business\" approach to outbound selling.
\n\n
\nA strong knowledge of the email & online marketing space, allowing you to act as a consultative subject matter expert from day one.
\n\n
\nAn entrepreneurial, self-motivated mindset with a \"go-getter\" attitude and a driven approach toward consistently achieving new revenue goals.
\n\n
\nProven consultative sales solution skills, with the ability to maintain a high level of productivity and manage multiple competing priorities under tight time constraints in a fast-paced, complex environment.
\n\n
\nExcellent communication and interpersonal skills, allowing you to quickly build trust, relate to diverse stakeholders, and establish strong working relationships with internal cross-functional partners.
\n\n
\nA highly coachable attitude, with an eager desire to learn, grow, and continuously share feedback to elevate the entire team.
\n\n\n
\n
Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role-specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.
\n
\n
ActiveCampaign is seeking a Senior Account Executive, Franchise to become a vital member of our team and spearhead the expansion of ACHQ—the most comprehensive franchise marketing platform available today.
\n
In this role, you won't just be managing a standard sales pipeline; you'll be at the forefront of a major company initiative, using your creative and entrepreneurial spirit to drive brand awareness and expand the ACHQ footprint amongst franchise businesses. As we scale this specialized business unit, you will act as a strategic partner to prospects and internal teams alike, bringing forth innovative ideas to challenge the status quo and drive us forward. Your primary mission is to aggressively increase market share within the franchise space by uncovering core business problems and delivering impactful, high-value solutions.
\n
This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location.
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents, and reimbursements on vision expenses. In addition, employees receive complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: Pension scheme with matching up to 1.5% of your contribution, MultiSport Plus card to support your active lifestyle, home office stipend to cover your commuter or work from home expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Development","location":"Krakow","team":"Platform & Data Engineering","allLocations":["Krakow"]},"createdAt":1781517524661,"description":"","descriptionPlain":"","id":"579b67f3-f81e-4c38-a142-d6c6db28f8c9","lists":[{"text":"What your day could consist of:","content":"\nArchitect and Build Pipelines by designing, developing, and maintaining high-throughput data pipelines that seamlessly transform data across our ecosystem\nExecute Data Modeling and Schema Design, utilizing DDL and DML operations to optimize data structures for both performance and long-term scalability\nChampion Engineering Excellence by implementing automated testing, CI/CD pipelines, and Infrastructure as Code (Terraform) to ensure system health and reliability.\nCollaborate Cross-Functionally with Data Science and AI teams to engineer feature stores and automated MLOps pipelines, moving cutting-edge research into live production environments\nDrive System Monitoring and health checks, ensuring our containerized and orchestrated environments (Kubernetes, Docker, Airflow) run at peak efficiency.\nAct as a Technical Advisor to stakeholders, translating complex data architectures into clear, non-technical conversations that guide business decisions\n"},{"text":"Technical environment:","content":"\nDatabases: MySQL, Amazon Aurora, Amazon RDS, PostgreSQL\nata Storage and Analytics: AWS S3, Apache Iceberg, Snowflake, Apache Druid, Looker\nData Processing and Transformation: Apache Spark, DBT\nLanguages: Python (primary)\nInfrastructure as Code: Terraform\nContainerization and Orchestration: Kubernetes, Docker, Airflow\n"},{"text":"The Ideal Candidate Will Bring:","content":"\n5+ years of professional software engineering experience, with a proven track record of building and maintaining production-grade data systems.\nDeep Data Architecture expertise, with the ability to design modern data stack components and schemas that balance immediate performance with future growth.\nProficiency in Infrastructure as Code, specifically using Terraform to manage and deploy your own infrastructure.\nA high level of software rigor, including a strong background in automated testing, CI/CD, and general software engineering best practices\nExpert-level SQL skills (particularly MySQL), with a focus on optimizing complex queries for maximum performance.\nExperience in a modern technical environment, ideally having worked with Python, AWS (S3, Aurora, RDS), Snowflake, Apache Spark, and DBT\nExceptional communication skills, with the talent to distill complex technical concepts into clear, actionable insights for both technical and non-technical peers\n"}],"salaryRange":{"currency":"PLN","interval":"per-year-salary","min":224000,"max":336000},"text":"Senior Data Software Engineer","country":"PL","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/activecampaign/579b67f3-f81e-4c38-a142-d6c6db28f8c9","applyUrl":"https://jobs.lever.co/activecampaign/579b67f3-f81e-4c38-a142-d6c6db28f8c9/apply"},{"additionalPlain":"About ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO. \n-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. \n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Security","location":"United States","team":"Security","allLocations":["United States"]},"createdAt":1770402992501,"description":"","descriptionPlain":"","id":"d97d9261-ed76-4022-b27b-df6d270120fc","lists":[{"text":"On a typical day, you might:","content":"\nDesign and deploy sophisticated detection logic across our entire technology stack using detection-as-code principles like YARA-L, Sigma, and KQL.\nBuild automated response workflows that independently enrich, triage, and remediate security alerts, effectively eliminating manual toil through advanced SOAR principles.\nInvestigate complex security signals—such as novel attack patterns or phishing campaigns—that require deep human judgment and strategic intuition.\nCollaborate cross-functionally with DevOps and Security Engineering teams to adapt detection logic to infrastructure changes before security blind spots can emerge.\nLeverage AI and LLMs as force multipliers to accelerate threat hunting, generate new detection hypotheses, and automate repetitive investigative tasks.\nLead post-incident reviews with engineering partners, transforming security findings into preventative architectural changes that harden our long-term defense.\nPrototype and test emerging detection capabilities and data sources, ensuring we stay ahead of the threat landscape while participating in an on-call rotation to defend our most critical systems.\n"},{"text":"What is needed:","content":"\n5+ years of hands-on experience in detection engineering, incident response, or security operations within high-growth technology environments.\nAdvanced programming proficiency in Python, with a proven ability to build production-quality security automations and custom integrations from scratch.\nDeep expertise in Cloud Security (AWS), including a comprehensive understanding of IAM, VPC, CloudTrail, and Lambda attack vectors.\nMastery of detection logic in at least two major languages, such as YARA-L, Sigma, KQL, or SPL.\nA track record of building SOAR workflows or equivalent automation platforms that measurably reduce operational overhead at scale.\nExceptional communication skills, with the ability to distill complex security risks into actionable insights and influence technical decisions across the organization.\nExperience using AI/LLMs as a strategic tool for threat analysis, investigation automation, and increasing the velocity of security work.\nA self-directed, engineering-first mindset, ideally with a background in SRE, DevOps, or platform engineering and a history of contributing to open-source security projects.\n"}],"salaryRange":{"min":126000,"max":154000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Detection Engineer","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/activecampaign/d97d9261-ed76-4022-b27b-df6d270120fc","applyUrl":"https://jobs.lever.co/activecampaign/d97d9261-ed76-4022-b27b-df6d270120fc/apply"},{"additionalPlain":"This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location. \n\nAbout ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and Benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents, and reimbursements on vision expenses. In addition, employees receive complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.\n-Total Rewards: Pension scheme with matching up to 1.5% of your contribution, MultiSport Plus card to support your active lifestyle, home office stipend to cover your commuter or work from home expenses, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.\n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location.
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents, and reimbursements on vision expenses. In addition, employees receive complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: Pension scheme with matching up to 1.5% of your contribution, MultiSport Plus card to support your active lifestyle, home office stipend to cover your commuter or work from home expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Development","location":"Krakow","team":"Product Engineering","allLocations":["Krakow"]},"createdAt":1778069775024,"description":"","descriptionPlain":"","id":"a573e0c3-d417-483f-8105-959c8160f65e","lists":[{"text":"What your day could consist of:","content":"\n\nAgency Platform & AI Development Building and enhancing features across the Agency platform including partner tooling, multi-account management, and API services in PHP Designing and implementing agentic AI workflows that automate and enhance partner and reseller experiences Integrating LLM-powered capabilities into core Agency features — from intelligent recommendations to automated partner operations Contributing to our Python-based AI agent development and iteration Driving productization — evolving Agency features to be more scalable and configurable for diverse partner needs Maintaining and evolving legacy codebases while driving modernization efforts
\n\n\nCollaboration Working with cross-functional teams including Product, Design, and other engineering squads Engaging in pairing and code reviews Participation in the on-call rotation for incidents
\n\n"},{"text":"What we're looking for:","content":"Required:
\n
\n\n\n4+ years of work experience in a backend software engineering role
\n\n\nDemonstrated knowledge of the challenges of scaling SaaS systems
\n\n\nExperience writing production code in PHP following accepted coding standards
\n\n\nExperience with Python for backend services or AI/agentic workflows
\n\n\nFamiliarity with DB technologies: MySQL, DynamoDB, Redis
\n\n\nStrong problem-solving skills and ability to work across multiple codebases and technologies
\n\n\nNice to have:
\n
\n\n
\n- \n
Experience building or integrating AI/ML systems, LLM-powered features, or agentic workflows
\n \n- \n
Deeper database expertise — query optimization, data modeling, schema design, or experience with data pipelines and analytics infrastructure
\n \n- \n
Familiarity with CI/CD practices and patterns
\n \n- \n
Knowledge of AWS (or any public cloud)
\n \n- \n
Experience with API design and platform/partner ecosystem development
\n \n- \n
Track record of identifying and delivering performance improvements in production systems
\n \n- \n
Experience with SaaS productization
\n \n\n
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Development","location":"Chicago","team":"IT","allLocations":["Chicago"]},"createdAt":1761926207658,"descriptionPlain":"As our next Senior Systems Engineer, you won't just be maintaining our corporate infrastructure—you'll be the architect and driver of next-generation IT efficiency and automation. You'll be at the forefront of ActiveCampaign's AI initiatives, leading the charge to leverage new technologies to streamline operations and create self-service solutions across the business.\n \nThis role moves beyond simple system administration; it's about shaping the future of how our employees work by translating strategic goals into tangible, automated solutions. You will be deploying and managing infrastructure as code (IaC) with Terraform, implementing enterprise mobility management via Intune and Kandji, and overseeing identity and access management/entitlement using Okta. You'll partner directly with Security and business teams, ensuring our technology backbone is secure, scalable, and fully optimized for a high-growth, AI-first company.\n","description":"As our next Senior Systems Engineer, you won't just be maintaining our corporate infrastructure—you'll be the architect and driver of next-generation IT efficiency and automation. You'll be at the forefront of ActiveCampaign's AI initiatives, leading the charge to leverage new technologies to streamline operations and create self-service solutions across the business.
\n
\nThis role moves beyond simple system administration; it's about shaping the future of how our employees work by translating strategic goals into tangible, automated solutions. You will be deploying and managing infrastructure as code (IaC) with Terraform, implementing enterprise mobility management via Intune and Kandji, and overseeing identity and access management/entitlement using Okta. You'll partner directly with Security and business teams, ensuring our technology backbone is secure, scalable, and fully optimized for a high-growth, AI-first company.
","id":"11b31e89-f268-406f-944d-b35443ba8567","lists":[{"text":"On a typical day, you might:","content":"\nArchitect and deploy corporate infrastructure at scale using modern Infrastructure-as-Code (IaC) methodologies and GitOps workflows (e.g., Terraform, Ansible), focusing on continuous delivery and multi-cloud environments.\nLead the strategy and execution of Enterprise Mobility Management (EMM) by configuring and managing Microsoft Intune and Kandji to ensure robust security compliance, application deployment, and device management for all company endpoints.\nManage cloud-based Identity and Access Management (IAM) with Okta, implementing role-based access controls (RBAC), and automating entitlement management to mitigate security risks and adhere to Zero Trust principles.\nDrive continuous automation by developing internal tools and leveraging AI to streamline system administration, significantly reducing manual intervention and enhancing technology service delivery.\nBuild and maintain robust CI/CD pipelines for corporate infrastructure, ensuring deployments are rigorously tested across environments and all system configurations are meticulously documented.\nCollaborate cross-functionally with Security, Product, and business teams to identify critical service gaps, translate business needs into technical requirements, and implement effective self-service solutions.\nDemonstrate technical leadership by example, maintaining high standards for infrastructure code quality and documentation that serve as the blueprint for the team’s automation efforts.\n"},{"text":"The ideal candidate will bring:","content":"\nAn extensive, hands-on track record in Systems Engineering, IT Operations, or a related field, with a strong focus on corporate infrastructure management and driving operational efficiency.\nDeep knowledge and experience managing corporate infrastructure at scale with Infrastructure-as-Code (IaC) practices & GitOps workflows (e.g., Terraform, Ansible) and cloud automation best practices.\nExpert-level proficiency in implementing and managing Enterprise Mobility Management (EMM) solutions, specifically Microsoft Intune and Kandji, for device security and application deployment.\nSolid understanding and experience with Okta for Identity and Access Management (IAM), including Single Sign-On (SSO), Multi-Factor Authentication (MFA), user lifecycle management, and Entitlement Management.\nProven success in developing internal automation tools using a modern programming language, ideally Python, to streamline corporate technology and business processes.\nExperience working with cloud platforms (AWS, Azure, Google Cloud) and modern virtualization technologies (e.g., VMware, Hyper-V).\nFamiliarity with DevOps best practices and CI/CD pipelines for corporate infrastructure, along with experience in Containerization (Docker, Kubernetes).\nStrong knowledge of Linux/Unix systems administration.\nExceptional stakeholder management skills and the ability to work cross-functionally with IT, security, and business teams to deliver self-service solutions and align initiatives with compliance frameworks (e.g., SOC 2, ISO 27001).\nExceptional technical advocacy and communication skills, with a demonstrated ability to break down sophisticated automation patterns for peers and bridge knowledge gaps through hands-on mentorship.\nCertifications in Terraform, Microsoft Intune, or Okta are a plus.\n"}],"salaryRange":{"min":113400,"max":138600,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.
","salaryDescriptionPlain":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.\n","text":"Senior Systems Engineer","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"As our next Senior Systems Engineer, you won't just be maintaining our corporate infrastructure—you'll be the architect and driver of next-generation IT efficiency and automation. You'll be at the forefront of ActiveCampaign's AI initiatives, leading the charge to leverage new technologies to streamline operations and create self-service solutions across the business.
\n
\nThis role moves beyond simple system administration; it's about shaping the future of how our employees work by translating strategic goals into tangible, automated solutions. You will be deploying and managing infrastructure as code (IaC) with Terraform, implementing enterprise mobility management via Intune and Kandji, and overseeing identity and access management/entitlement using Okta. You'll partner directly with Security and business teams, ensuring our technology backbone is secure, scalable, and fully optimized for a high-growth, AI-first company.
","descriptionBodyPlain":"As our next Senior Systems Engineer, you won't just be maintaining our corporate infrastructure—you'll be the architect and driver of next-generation IT efficiency and automation. You'll be at the forefront of ActiveCampaign's AI initiatives, leading the charge to leverage new technologies to streamline operations and create self-service solutions across the business.\n \nThis role moves beyond simple system administration; it's about shaping the future of how our employees work by translating strategic goals into tangible, automated solutions. You will be deploying and managing infrastructure as code (IaC) with Terraform, implementing enterprise mobility management via Intune and Kandji, and overseeing identity and access management/entitlement using Okta. You'll partner directly with Security and business teams, ensuring our technology backbone is secure, scalable, and fully optimized for a high-growth, AI-first company.\n","hostedUrl":"https://jobs.lever.co/activecampaign/11b31e89-f268-406f-944d-b35443ba8567","applyUrl":"https://jobs.lever.co/activecampaign/11b31e89-f268-406f-944d-b35443ba8567/apply"},{"additionalPlain":"This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location. \n\nAbout ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and Benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents, and reimbursements on vision expenses. In addition, employees receive complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.\n-Total Rewards: Pension scheme with matching up to 1.5% of your contribution, MultiSport Plus card to support your active lifestyle, home office stipend to cover your commuter or work from home expenses, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.\n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location.
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents, and reimbursements on vision expenses. In addition, employees receive complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: Pension scheme with matching up to 1.5% of your contribution, MultiSport Plus card to support your active lifestyle, home office stipend to cover your commuter or work from home expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Development","location":"Krakow","team":"Product Engineering","allLocations":["Krakow"]},"createdAt":1772724249443,"descriptionPlain":"ActiveCampaign is seeking a Software Engineer to join our Kraków Hub and build production-ready AI agents for autonomous marketing. Our platform empowers businesses to automate their customer engagement — and we are now extending that with intelligent, agentic workflows that can reason, act, and adapt on behalf of our customers. Our first wave of agents is already in production. This role will drive the expansion, building the next generation of autonomous experiences across the full breadth of the platform. \n \nYou 'll work at the intersection of solid software engineering and applied AI — designing, building, evaluating, and operating agents that run at scale in a production marketing automation platform. This means engineering rigor comes first: agents need to be reliable, observable, performant, and safe before they are clever. \n \nOur Kraków Hub houses multiple engineering teams — Forms, Integrations, Ecommerce, Agency, CRM, Mobile, CampaignsUI, and Content — working across different product pillars with a shared focus on building agentic workflows into all core functionalities across the platform. You will collaborate closely with these teams, understanding their domains and building agents that integrate seamlessly into the broader system,\n \nThis is not a pure research or ML role. We need engineers who can build — end to end — from prompt design through backend orchestration to frontend integration, and who can ship, measure, and iterate fast. Our environment moves quickly — we value high ownership, tight feedback loops, and close cross-functional collaboration. If you thrive in a hands-on, high-pace setting where you build, ship, and iterate rapidly, this role is for you.\n","description":"ActiveCampaign is seeking a Software Engineer to join our Kraków Hub and build production-ready AI agents for autonomous marketing. Our platform empowers businesses to automate their customer engagement — and we are now extending that with intelligent, agentic workflows that can reason, act, and adapt on behalf of our customers. Our first wave of agents is already in production. This role will drive the expansion, building the next generation of autonomous experiences across the full breadth of the platform.
\n
\nYou 'll work at the intersection of solid software engineering and applied AI — designing, building, evaluating, and operating agents that run at scale in a production marketing automation platform. This means engineering rigor comes first: agents need to be reliable, observable, performant, and safe before they are clever.
\n
\nOur Kraków Hub houses multiple engineering teams — Forms, Integrations, Ecommerce, Agency, CRM, Mobile, CampaignsUI, and Content — working across different product pillars with a shared focus on building agentic workflows into all core functionalities across the platform. You will collaborate closely with these teams, understanding their domains and building agents that integrate seamlessly into the broader system,
\n
\nThis is not a pure research or ML role. We need engineers who can build — end to end — from prompt design through backend orchestration to frontend integration, and who can ship, measure, and iterate fast. Our environment moves quickly — we value high ownership, tight feedback loops, and close cross-functional collaboration. If you thrive in a hands-on, high-pace setting where you build, ship, and iterate rapidly, this role is for you.
","id":"3e093aec-8540-49c7-93f1-719727c1191d","lists":[{"text":"What your day could consist of:","content":"\nDesigning and building production-grade AI agents and autonomous marketing workflows across the ActiveCampaign platform\nImplementing multi-step agentic flows involving LLM orchestration, tool use, and integration with platform services\nWorking with LLM APIs (prompt engineering, response handling, evaluation) and building reliable, testable agent pipelines\nDesigning and running agent evaluations — building eval frameworks, defining quality metrics, and continuously measuring agent accuracy, reliability, and performance in production at scale\nMonitoring and optimizing agent performance — latency, cost, token usage, error rates — and iterating rapidly based on production dataIterating on agent behavior based on user feedback, observability data, and quality metrics\nLeveraging AI-assisted development tools and practices in your daily workflow — you don't just build AI features, you build with AI\nWriting production-quality code in Python for agent services and backend orchestration\nContributing to PHP backend and frontend (React/Ember) integration points where agents interact with the core platform\nBuilding and maintaining APIs, data flows, and service interfaces that agents depend on\nWorking iteratively — shipping code fast, learning from production, and improving continuously\nEnsuring code quality through testing, code review, and adherence to engineering standards\nParticipating in on-call rotation for incidents related to agent services\nWorking closely with Product, Design, and domain engineering teams to define agent capabilities and user experiences\nEngaging in pairing and code reviews across teams\nContributing to documentation of agent architectures, patterns, and best practices\nMaintaining regular overlap with US-based teams (Chicago timezone) to ensure alignment and tight collaboration across the organization\n"},{"text":"What we're looking for:","content":"\n2-4 years of experience in a software engineering role\nHands-on experience building and running AI agents or agentic workflows in a production environment — not just prototypes or side projects\nExperience with agent evaluation and performance optimization — you know how to measure whether an agent is working well and how to make it better\nSolid backend development skills in Python; working familiarity with PHP is a plus\nUnderstanding of how to build reliable, testable, and observable systems\nActive practitioner of AI-driven development — you use AI coding assistants and agentic development tools as part of how you work, not just what you build\nAbility to work iteratively and ship code fast — you're comfortable with rapid release cycles and learning from production\nFamiliarity with DB technologies: MySQL, DynamoDB, Redis\nStrong problem-solving skills and ability to work across multiple codebases and technologies\nFluent in English (B2 minimum)\nWillingness to work flexible hours with regular afternoon availability to overlap with US Central timezone\nExperience with agentic AI frameworks or multi-agent orchestration patterns\nFamiliarity with Model Context Protocol (MCP) or tool-use patterns for LLM agents\nExperience building eval pipelines or quality measurement systems for LLM-based features\nFrontend experience with React or EmberFamiliarity with AWS, CI/CD practices, and observability tooling\nUnderstanding of prompt engineering, evaluation methodologies, or LLM fine-tuningExperience in SaaS, marketing automation, or CRM domain\n"},{"text":"What we offer:","content":"\nA front-row seat in ActiveCampaign's AI-first transformation — you'll build the autonomous marketing agents customers interact with\nCollaboration with experienced engineers across the Kraków Hub, including senior and staff-level technical leadership\nAn environment that values ownership, fast iteration, and learning by doing\nActive investment in AI-first engineering practices and tooling\nHybrid work model from our Kraków office with flexibility to adjust working hours for collaboration with US-based teams (Chicago timezone overlap)\n"}],"salaryRange":{"interval":"per-year-salary","currency":"PLN","min":184000,"max":276000},"salaryDescription":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.
","salaryDescriptionPlain":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.\n","text":"Software Engineer, Agent Development","country":"PL","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"ActiveCampaign is seeking a Software Engineer to join our Kraków Hub and build production-ready AI agents for autonomous marketing. Our platform empowers businesses to automate their customer engagement — and we are now extending that with intelligent, agentic workflows that can reason, act, and adapt on behalf of our customers. Our first wave of agents is already in production. This role will drive the expansion, building the next generation of autonomous experiences across the full breadth of the platform.
\n
\nYou 'll work at the intersection of solid software engineering and applied AI — designing, building, evaluating, and operating agents that run at scale in a production marketing automation platform. This means engineering rigor comes first: agents need to be reliable, observable, performant, and safe before they are clever.
\n
\nOur Kraków Hub houses multiple engineering teams — Forms, Integrations, Ecommerce, Agency, CRM, Mobile, CampaignsUI, and Content — working across different product pillars with a shared focus on building agentic workflows into all core functionalities across the platform. You will collaborate closely with these teams, understanding their domains and building agents that integrate seamlessly into the broader system,
\n
\nThis is not a pure research or ML role. We need engineers who can build — end to end — from prompt design through backend orchestration to frontend integration, and who can ship, measure, and iterate fast. Our environment moves quickly — we value high ownership, tight feedback loops, and close cross-functional collaboration. If you thrive in a hands-on, high-pace setting where you build, ship, and iterate rapidly, this role is for you.
","descriptionBodyPlain":"ActiveCampaign is seeking a Software Engineer to join our Kraków Hub and build production-ready AI agents for autonomous marketing. Our platform empowers businesses to automate their customer engagement — and we are now extending that with intelligent, agentic workflows that can reason, act, and adapt on behalf of our customers. Our first wave of agents is already in production. This role will drive the expansion, building the next generation of autonomous experiences across the full breadth of the platform. \n \nYou 'll work at the intersection of solid software engineering and applied AI — designing, building, evaluating, and operating agents that run at scale in a production marketing automation platform. This means engineering rigor comes first: agents need to be reliable, observable, performant, and safe before they are clever. \n \nOur Kraków Hub houses multiple engineering teams — Forms, Integrations, Ecommerce, Agency, CRM, Mobile, CampaignsUI, and Content — working across different product pillars with a shared focus on building agentic workflows into all core functionalities across the platform. You will collaborate closely with these teams, understanding their domains and building agents that integrate seamlessly into the broader system,\n \nThis is not a pure research or ML role. We need engineers who can build — end to end — from prompt design through backend orchestration to frontend integration, and who can ship, measure, and iterate fast. Our environment moves quickly — we value high ownership, tight feedback loops, and close cross-functional collaboration. If you thrive in a hands-on, high-pace setting where you build, ship, and iterate rapidly, this role is for you.\n","hostedUrl":"https://jobs.lever.co/activecampaign/3e093aec-8540-49c7-93f1-719727c1191d","applyUrl":"https://jobs.lever.co/activecampaign/3e093aec-8540-49c7-93f1-719727c1191d/apply"},{"additionalPlain":"This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location. \n\nAbout ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and Benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents, and reimbursements on vision expenses. In addition, employees receive complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.\n-Total Rewards: Pension scheme with matching up to 1.5% of your contribution, MultiSport Plus card to support your active lifestyle, home office stipend to cover your commuter or work from home expenses, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.\n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location.
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents, and reimbursements on vision expenses. In addition, employees receive complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: Pension scheme with matching up to 1.5% of your contribution, MultiSport Plus card to support your active lifestyle, home office stipend to cover your commuter or work from home expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Development","location":"Krakow","team":"Product Engineering","allLocations":["Krakow"]},"createdAt":1772721524598,"descriptionPlain":"As our next Staff Software Engineer, you won’t just be writing code—you’ll be the high-impact catalyst at the heart of our Kraków Hub, forcing clarity and raising the bar for engineering excellence across the entire ActiveCampaign platform. You will sit at the epicenter of our AI-first transformation, architecting agentic workflows that redefine marketing automation while simultaneously pioneering AI-assisted development practices that accelerate every team around you.\n\nThis isn’t a role for someone who waits for a roadmap; it’s for a technical visionary who takes extreme ownership of the platform’s performance, scalability, and future trajectory. Whether you are embedding in a squad to unblock a complex AI integration or advising leadership on cross-cutting architectural debt, your influence will be the force multiplier that ensures our Kraków Hub remains a powerhouse of innovation. This is your opportunity to shape the direction of a world-class SaaS platform and see your contributions directly impact the way millions of users engage with intelligent automation\n","description":"As our next Staff Software Engineer, you won’t just be writing code—you’ll be the high-impact catalyst at the heart of our Kraków Hub, forcing clarity and raising the bar for engineering excellence across the entire ActiveCampaign platform. You will sit at the epicenter of our AI-first transformation, architecting agentic workflows that redefine marketing automation while simultaneously pioneering AI-assisted development practices that accelerate every team around you.
\n
\nThis isn’t a role for someone who waits for a roadmap; it’s for a technical visionary who takes extreme ownership of the platform’s performance, scalability, and future trajectory. Whether you are embedding in a squad to unblock a complex AI integration or advising leadership on cross-cutting architectural debt, your influence will be the force multiplier that ensures our Kraków Hub remains a powerhouse of innovation. This is your opportunity to shape the direction of a world-class SaaS platform and see your contributions directly impact the way millions of users engage with intelligent automation
","id":"5371c327-dbfe-4991-bee8-2d576dabb172","lists":[{"text":"On a typical day, you might:","content":"\nDrive technical direction across multiple Kraków Hub teams, acting as a strategic advisor or embedding directly into squads when technical complexity demands a master-level touch.\n\n\nArchitect scalable agentic AI features, ensuring autonomous workflows and LLM integrations across platform subsystems—from CRM to email automation—are reliable and maintainable at scale.\n\n\nIdentify and resolve platform-wide bottlenecks with a whole-system perspective, optimizing everything from frontend rendering in React/Ember to deep backend logic in PHP and Python.\n\n\nChampion AI-assisted engineering practices, leading the evaluation and adoption of cutting-edge tools (like Copilot, Cursor, or Devin) to transform how our internal teams build and test software.\n\n\nMentor and grow the next generation of talent, using pairing and code reviews to foster a culture of high ownership and technical rigor within the hub.\n\n\nBridge the gap between strategy and execution, articulating the basis for technical decisions to both engineers and leadership to balance business speed with long-term architectural health.\n"},{"text":"The ideal candidate will bring:","content":"\n8+ years of hands-on software engineering experience, with a demonstrated track record of delivering high-impact results across multiple product areas or complex SaaS systems.\n\n\nMulti-stack mastery with deep production experience in PHP and modern backend technologies, complemented by a strong competency in React or Ember.\n\n\nProven expertise in AI and Agentic development, including real-world experience designing autonomous agents, multi-agent orchestration, or deep LLM integrations.\n\n\nThe ability to act as a technical advisor, earning trust across the organization through sound judgment, clear architectural documentation, and a \"whole-system\" ownership mindset.\n\n\nExperience in high-growth SaaS environments, ideally within the marketing automation or CRM domain, with a solid understanding of AWS, CI/CD, and observability at scale.\n\n\nA working knowledge of Python for AI services and experience with data stores like MySQL, DynamoDB, or Redis at scale.\n\n\nFluency in English (B2 minimum) and the flexibility to collaborate effectively across time zones, specifically overlapping with US Central time.\n\n\nFamiliarity with emerging AI standards, such as the Model Context Protocol (MCP) or advanced AI coding assistants.\n"}],"salaryRange":{"currency":"PLN","interval":"per-year-salary","max":451000,"min":369000},"salaryDescription":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.
","salaryDescriptionPlain":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.\n","text":"Staff Software Engineer","country":"PL","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"As our next Staff Software Engineer, you won’t just be writing code—you’ll be the high-impact catalyst at the heart of our Kraków Hub, forcing clarity and raising the bar for engineering excellence across the entire ActiveCampaign platform. You will sit at the epicenter of our AI-first transformation, architecting agentic workflows that redefine marketing automation while simultaneously pioneering AI-assisted development practices that accelerate every team around you.
\n
\nThis isn’t a role for someone who waits for a roadmap; it’s for a technical visionary who takes extreme ownership of the platform’s performance, scalability, and future trajectory. Whether you are embedding in a squad to unblock a complex AI integration or advising leadership on cross-cutting architectural debt, your influence will be the force multiplier that ensures our Kraków Hub remains a powerhouse of innovation. This is your opportunity to shape the direction of a world-class SaaS platform and see your contributions directly impact the way millions of users engage with intelligent automation
","descriptionBodyPlain":"As our next Staff Software Engineer, you won’t just be writing code—you’ll be the high-impact catalyst at the heart of our Kraków Hub, forcing clarity and raising the bar for engineering excellence across the entire ActiveCampaign platform. You will sit at the epicenter of our AI-first transformation, architecting agentic workflows that redefine marketing automation while simultaneously pioneering AI-assisted development practices that accelerate every team around you.\n\nThis isn’t a role for someone who waits for a roadmap; it’s for a technical visionary who takes extreme ownership of the platform’s performance, scalability, and future trajectory. Whether you are embedding in a squad to unblock a complex AI integration or advising leadership on cross-cutting architectural debt, your influence will be the force multiplier that ensures our Kraków Hub remains a powerhouse of innovation. This is your opportunity to shape the direction of a world-class SaaS platform and see your contributions directly impact the way millions of users engage with intelligent automation\n","hostedUrl":"https://jobs.lever.co/activecampaign/5371c327-dbfe-4991-bee8-2d576dabb172","applyUrl":"https://jobs.lever.co/activecampaign/5371c327-dbfe-4991-bee8-2d576dabb172/apply"},{"additionalPlain":"About ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nPerks and benefits:\nAt ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. \n\nHere are some of the benefits we offer:\n-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.\n-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.\n-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO. \n-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.\n-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.\n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. \n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Full-time","department":"Operations","location":"United States","team":"Strategy","allLocations":["United States"]},"createdAt":1774033555851,"description":"","descriptionPlain":"","id":"9da5e08e-1dd5-4602-bbd7-3d307bf3c918","lists":[{"text":"On a typical day, you might:","content":"\n\n
\nDrive \"operating rigor\" across the organization by aligning cross-functional priorities and ensuring clarity on milestones and KPIs tied to our long-term financial goals.
\n\n
\nAct as a strategic partner to leadership, providing the structured communication and data-driven insights needed to chart new paths.
\n\n
\nDefine and set targets against operating KPIs, tracking performance, and communicating the drivers behind week-to-week variations.
\n\n
\nEvaluate the competitive landscape to help define where we play and how we compete.
\n\n
\nIdentify and size new growth opportunities during the planning process, translating bold strategic ideas into tangible, data-backed initiatives.
\n\n
\nCollaborate cross-functionally to solve high-impact, ambiguous problems that have complex dependencies across different parts of the business.
\n\n
\nPrepare high-stakes materials for the Board of Directors and investors, distilling complex market dynamics into clear, actionable executive decks.
\n\n\n
5+ years of experience in management consulting, business operations, strategy & operations, strategic finance, sales operations, or a highly analytical role within a high-growth environment.
\n\n\nProven ability to lead complex workstreams and influence senior stakeholders without direct authority.
\n\n\nDeep industry expertise in Tech, specifically within the SaaS or AI sectors, and a strong understanding of the unique dynamics and KPIs of these markets.
\n\n\nAdvanced technical proficiency in SQL, Excel/Google Sheets, and Tableau (or similar analytical tools) to extract and manipulate data independently.
\n\n\nExceptional analytical prowess and a \"scrappy\" mindset—you are comfortable rolling up your sleeves to build a model from scratch or hunt down the data you need.
\n\n\nStrong stakeholder management skills, with a demonstrated ability to bridge different perspectives and drive consensus among diverse groups.
\n\n"}],"salaryRange":{"min":110400,"max":151800,"currency":"USD","interval":"per-year-salary"},"text":"Strategy & Business Operations Manager","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/activecampaign/9da5e08e-1dd5-4602-bbd7-3d307bf3c918","applyUrl":"https://jobs.lever.co/activecampaign/9da5e08e-1dd5-4602-bbd7-3d307bf3c918/apply"},{"additionalPlain":"This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location. \n\nAbout ActiveCampaign:\nActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. \n\nWith AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.\n\nActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.\n\nAs a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. \n\nActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.\n\nOur Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.\n","additional":"This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location.
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives
here.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
","categories":{"commitment":"Intern","department":"Development","location":"Krakow","team":"Product Engineering","allLocations":["Krakow"]},"createdAt":1762977187126,"descriptionPlain":"ActiveCampaign is now hiring interns for Summer 2026 in Krakow! As part of our AC internship program, you will be a crucial part of the journey we’re taking to invest in early in career talent. Early in Career programs create career pathways for students and career-transitioning individuals through internships, apprenticeships, and associate development programs. We’re investing in you for long-term career growth at ActiveCampaign. \n\nThe internship program will focus on mentorship, key learning outcomes, and professional development with the goal to prepare you for a career as a software engineer. You’ll be paired with a direct manager, a local Poland mentor, and a global partner in engineering to ensure your success for the Summer. \n\nOpportunities are available within front-end development, back-end development, and site reliability engineering. Applicants will be enabled to explore these core engineering teams as part of our interview process.\n","description":"ActiveCampaign is now hiring interns for Summer 2026 in Krakow! As part of our AC internship program, you will be a crucial part of the journey we’re taking to invest in early in career talent. Early in Career programs create career pathways for students and career-transitioning individuals through internships, apprenticeships, and associate development programs. We’re investing in you for long-term career growth at ActiveCampaign.
The internship program will focus on mentorship, key learning outcomes, and professional development with the goal to prepare you for a career as a software engineer. You’ll be paired with a direct manager, a local Poland mentor, and a global partner in engineering to ensure your success for the Summer.
Opportunities are available within front-end development, back-end development, and site reliability engineering. Applicants will be enabled to explore these core engineering teams as part of our interview process.
","id":"76410728-69eb-418f-afa3-4b296d82c914","lists":[{"text":"ActiveCampaign Software Engineering Internship","content":"As a Software Engineering Intern for ActiveCampaign, you will be exposed to modern technologies and will be fully immersed in one of our product or support engineering teams. You will work alongside passionate engineers, engineering leadership, product designers, and product managers with a broad scope of knowledge to deliver high-impact, high-visibility features. We do not expect you to join with previous professional experience, however you will be expected to learn new programming languages and technologies quickly."},{"text":"Internship Perks:","content":"Compensation: All interns are paid at a competitive rate.Hybrid Model: Working in our office located at Fabryczna Flex in Krakow will give you the ability to network and learn beside AC employees while also providing the flexibility to work part of the week from home.Onboarding: All interns will go through our custom ActiveCampaign onboarding program to get to know more about the company, our values, and the AC platform before beginning work.Internship Programming: Throughout the internship you will take part in a variety of programs that give you access to senior leaders, training, social events and more.Mentorship: Each intern is assigned a mentor to help answer questions, learn from, and make connections."},{"text":"Technical Environment:","content":"Programming languages: JavaScript, Python, HTML, PHPTechnologies: Datadog, Grafana, Linux, AWS, GitLab, Kubernetes, MySQL"},{"text":"What you will need:","content":"Exposure to some combination of the above technologies through personal or academic projectsPursuing a degree in Computer Engineering, Computer Science, or a related field with continuing education post-September 2026We will also consider students who are pursuing a non-technical degree program paired with a supplemental education program focused on codingAble to work 40 hours per week for our core summer program dates from beginning of July 2026 through September 2026Able to work from our Krakow office on a hybrid scheduleEnglish language proficiency"}],"salaryRange":{"interval":"per-month-salary","min":7100,"max":7100,"currency":"PLN"},"salaryDescription":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.
","salaryDescriptionPlain":"Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.\n","text":"Summer 2026 Software Engineering Internship","country":"PL","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"ActiveCampaign is now hiring interns for Summer 2026 in Krakow! As part of our AC internship program, you will be a crucial part of the journey we’re taking to invest in early in career talent. Early in Career programs create career pathways for students and career-transitioning individuals through internships, apprenticeships, and associate development programs. We’re investing in you for long-term career growth at ActiveCampaign.
The internship program will focus on mentorship, key learning outcomes, and professional development with the goal to prepare you for a career as a software engineer. You’ll be paired with a direct manager, a local Poland mentor, and a global partner in engineering to ensure your success for the Summer.
Opportunities are available within front-end development, back-end development, and site reliability engineering. Applicants will be enabled to explore these core engineering teams as part of our interview process.
","descriptionBodyPlain":"ActiveCampaign is now hiring interns for Summer 2026 in Krakow! As part of our AC internship program, you will be a crucial part of the journey we’re taking to invest in early in career talent. Early in Career programs create career pathways for students and career-transitioning individuals through internships, apprenticeships, and associate development programs. We’re investing in you for long-term career growth at ActiveCampaign. \n\nThe internship program will focus on mentorship, key learning outcomes, and professional development with the goal to prepare you for a career as a software engineer. You’ll be paired with a direct manager, a local Poland mentor, and a global partner in engineering to ensure your success for the Summer. \n\nOpportunities are available within front-end development, back-end development, and site reliability engineering. Applicants will be enabled to explore these core engineering teams as part of our interview process.\n","hostedUrl":"https://jobs.lever.co/activecampaign/76410728-69eb-418f-afa3-4b296d82c914","applyUrl":"https://jobs.lever.co/activecampaign/76410728-69eb-418f-afa3-4b296d82c914/apply"}]